2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 43 8 5 2 0 0 84 8 857
2017 3 to 10 years in the federal public service 35 43 11 7 4 0 0 78 11 1820
2017 11 to 20 years in the federal public service 33 46 10 6 5 0 0 79 11 1348
2017 More than 20 years in the federal public service 38 46 7 6 3 0 0 84 9 536
2014 Less than 3 years in the federal public service 39 41 12 4 4 0 0 80 8 805
2014 3 to 10 years in the federal public service 32 42 12 9 5 0 0 74 14 1939
2014 11 to 20 years in the federal public service 32 43 12 8 5 0 0 75 13 1244
2014 More than 20 years in the federal public service 34 45 9 9 4 0 0 79 12 750
2011 Less than 3 years in the federal public service 35 41 10 10 5 0 0 76 14 550
2011 3 to 10 years in the federal public service 37 37 11 8 6 0 0 74 14 1501
2011 11 to 20 years in the federal public service 40 38 9 6 6 0 0 78 12 770
2011 More than 20 years in the federal public service 41 36 10 8 6 0 0 77 13 719
2008 Less than 3 years in the federal public service 30 41 16 8 5 0 0 72 13 559
2008 3 to 10 years in the federal public service 33 41 11 10 5 0 0 74 15 1176
2008 11 to 20 years in the federal public service 38 39 10 7 6 0 0 77 13 617
2008 More than 20 years in the federal public service 41 39 8 5 6 0 0 81 11 625

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 37 12 7 3 1 0 78 10 858
2017 3 to 10 years in the federal public service 29 39 14 10 8 0 0 68 18 1818
2017 11 to 20 years in the federal public service 29 35 15 12 8 0 0 65 20 1350
2017 More than 20 years in the federal public service 33 37 12 10 8 0 0 70 18 536

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 30 7 2 1 0 0 91 2 856
2017 3 to 10 years in the federal public service 53 33 9 3 2 0 0 86 5 1816
2017 11 to 20 years in the federal public service 54 34 8 3 2 0 0 88 5 1344
2017 More than 20 years in the federal public service 61 30 6 2 2 0 0 91 3 535
2014 Less than 3 years in the federal public service 66 24 7 2 1 0 0 90 3 805
2014 3 to 10 years in the federal public service 58 29 8 3 1 0 0 88 4 1941
2014 11 to 20 years in the federal public service 61 28 8 2 1 0 0 89 4 1244
2014 More than 20 years in the federal public service 65 27 6 2 1 0 0 92 3 750
2011 Less than 3 years in the federal public service 53 32 11 3 1 0 0 85 4 548
2011 3 to 10 years in the federal public service 54 32 9 3 2 0 0 86 4 1502
2011 11 to 20 years in the federal public service 65 26 5 3 1 0 0 91 4 771
2011 More than 20 years in the federal public service 65 25 7 2 1 1 0 91 3 723

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 35 8 4 1 0 0 87 5 855
2017 3 to 10 years in the federal public service 42 38 11 5 3 0 0 81 8 1813
2017 11 to 20 years in the federal public service 39 40 11 6 3 0 0 79 9 1345
2017 More than 20 years in the federal public service 46 38 7 5 3 0 0 85 8 530
2014 Less than 3 years in the federal public service 52 33 10 4 2 0 0 85 5 804
2014 3 to 10 years in the federal public service 41 38 12 6 3 0 0 79 9 1941
2014 11 to 20 years in the federal public service 41 38 11 6 4 0 0 79 10 1244
2014 More than 20 years in the federal public service 46 35 10 6 3 0 0 81 9 749
2011 Less than 3 years in the federal public service 44 36 10 6 3 0 0 81 9 549
2011 3 to 10 years in the federal public service 41 40 8 7 4 0 0 81 11 1501
2011 11 to 20 years in the federal public service 43 40 9 5 3 0 0 83 8 770
2011 More than 20 years in the federal public service 45 35 9 7 4 0 0 80 11 722
2008 Less than 3 years in the federal public service 38 41 10 7 4 0 0 79 11 559
2008 3 to 10 years in the federal public service 38 41 11 6 3 0 0 79 9 1181
2008 11 to 20 years in the federal public service 41 40 11 5 4 0 0 81 9 630
2008 More than 20 years in the federal public service 44 39 7 4 5 0 0 84 9 635

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 25 9 3 2 1 0 85 5 856
2017 3 to 10 years in the federal public service 40 33 15 6 4 1 0 74 11 1817
2017 11 to 20 years in the federal public service 36 33 17 7 6 1 0 69 13 1349
2017 More than 20 years in the federal public service 37 33 17 7 6 1 0 71 12 535
2014 Less than 3 years in the federal public service 54 32 9 3 2 0 0 86 5 804
2014 3 to 10 years in the federal public service 37 35 15 7 5 1 0 73 12 1940
2014 11 to 20 years in the federal public service 31 37 18 8 5 1 0 69 12 1243
2014 More than 20 years in the federal public service 30 38 16 10 5 1 0 69 15 750
2011 Less than 3 years in the federal public service 46 28 14 7 4 0 0 75 11 550
2011 3 to 10 years in the federal public service 37 34 15 8 5 1 0 72 13 1497
2011 11 to 20 years in the federal public service 33 32 17 10 7 1 0 65 17 770
2011 More than 20 years in the federal public service 31 35 18 9 6 1 0 66 16 721

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 28 7 4 1 1 0 87 6 856
2017 3 to 10 years in the federal public service 38 35 15 7 5 0 0 73 12 1815
2017 11 to 20 years in the federal public service 34 36 15 9 5 1 0 70 14 1347
2017 More than 20 years in the federal public service 35 39 14 6 5 0 0 74 11 535
2014 Less than 3 years in the federal public service 53 32 9 4 2 0 0 85 6 804
2014 3 to 10 years in the federal public service 36 36 15 8 4 0 0 73 12 1939
2014 11 to 20 years in the federal public service 32 37 18 8 4 0 0 69 12 1243
2014 More than 20 years in the federal public service 31 39 14 10 5 1 0 71 15 749
2011 Less than 3 years in the federal public service 44 30 14 8 3 1 0 74 12 549
2011 3 to 10 years in the federal public service 36 37 15 9 4 0 0 72 13 1498
2011 11 to 20 years in the federal public service 32 35 15 9 8 0 0 68 17 770
2011 More than 20 years in the federal public service 31 37 16 10 6 0 1 68 16 720
2008 Less than 3 years in the federal public service 39 38 12 7 4 0 0 77 11 558
2008 3 to 10 years in the federal public service 30 40 15 11 4 0 0 70 15 1180
2008 11 to 20 years in the federal public service 28 36 16 11 9 0 0 64 20 628
2008 More than 20 years in the federal public service 29 40 13 12 6 0 0 70 18 634

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 21 16 9 5 4 1 68 15 857
2017 3 to 10 years in the federal public service 36 27 16 10 8 3 0 65 18 1818
2017 11 to 20 years in the federal public service 34 27 18 10 7 3 1 64 18 1352
2017 More than 20 years in the federal public service 38 27 16 8 6 3 2 69 14 535
2014 Less than 3 years in the federal public service 38 23 17 10 7 5 1 64 17 805
2014 3 to 10 years in the federal public service 35 25 16 11 8 3 1 62 21 1942
2014 11 to 20 years in the federal public service 32 27 20 10 7 4 1 62 18 1245
2014 More than 20 years in the federal public service 35 29 14 10 6 4 2 68 18 747
2011 Less than 3 years in the federal public service 38 21 16 12 8 5 0 62 21 549
2011 3 to 10 years in the federal public service 36 26 16 10 8 4 0 64 19 1496
2011 11 to 20 years in the federal public service 33 26 17 11 9 3 0 61 21 770
2011 More than 20 years in the federal public service 35 27 15 11 7 3 2 65 19 720
2008 Less than 3 years in the federal public service 29 25 18 13 9 6 1 58 23 557
2008 3 to 10 years in the federal public service 29 24 17 16 9 4 0 56 26 1179
2008 11 to 20 years in the federal public service 28 27 16 11 11 6 1 59 24 629
2008 More than 20 years in the federal public service 32 31 14 11 9 3 1 66 20 635
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 26 7 5 1 2 0 86 6 858
2017 3 to 10 years in the federal public service 46 32 10 6 5 2 1 79 10 1824
2017 11 to 20 years in the federal public service 45 32 11 7 5 2 0 78 11 1351
2017 More than 20 years in the federal public service 49 32 9 5 4 2 0 82 9 535
2014 Less than 3 years in the federal public service 61 23 7 3 2 2 1 88 5 805
2014 3 to 10 years in the federal public service 47 30 12 5 2 3 1 80 8 1941
2014 11 to 20 years in the federal public service 44 28 13 6 5 2 1 74 12 1245
2014 More than 20 years in the federal public service 46 31 12 4 4 2 0 79 9 749
2011 Less than 3 years in the federal public service 57 25 9 4 2 3 1 84 6 550
2011 3 to 10 years in the federal public service 45 31 10 7 4 2 1 78 11 1497
2011 11 to 20 years in the federal public service 41 28 14 10 4 2 1 71 14 771
2011 More than 20 years in the federal public service 44 30 12 6 4 3 1 77 11 724
2008 Less than 3 years in the federal public service 52 28 8 4 3 4 1 84 7 559
2008 3 to 10 years in the federal public service 38 30 13 8 6 3 1 72 15 1180
2008 11 to 20 years in the federal public service 38 29 12 8 9 3 1 70 17 630
2008 More than 20 years in the federal public service 38 29 14 9 6 3 1 69 16 637

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 28 6 6 2 1 1 86 8 858
2017 3 to 10 years in the federal public service 45 34 9 7 4 0 0 79 12 1820
2017 11 to 20 years in the federal public service 43 36 7 9 5 0 0 79 14 1351
2017 More than 20 years in the federal public service 46 35 8 5 5 1 1 82 10 535
2014 Less than 3 years in the federal public service 57 29 7 5 2 1 0 87 6 804
2014 3 to 10 years in the federal public service 45 34 10 6 3 1 0 80 10 1942
2014 11 to 20 years in the federal public service 41 34 10 8 6 0 1 75 15 1245
2014 More than 20 years in the federal public service 46 33 8 6 5 1 0 80 12 750
2011 Less than 3 years in the federal public service 53 31 8 6 2 0 1 85 8 550
2011 3 to 10 years in the federal public service 44 34 9 8 5 0 0 78 13 1496
2011 11 to 20 years in the federal public service 40 33 9 11 6 0 0 74 17 773
2011 More than 20 years in the federal public service 41 34 11 8 5 1 1 76 13 723
2008 Less than 3 years in the federal public service 48 31 10 6 3 2 0 80 10 559
2008 3 to 10 years in the federal public service 38 32 11 11 6 1 1 71 17 1181
2008 11 to 20 years in the federal public service 38 33 9 12 8 0 0 71 20 630
2008 More than 20 years in the federal public service 38 31 12 10 8 1 0 70 18 636

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 22 6 4 3 0 0 86 7 856
2017 3 to 10 years in the federal public service 51 27 10 5 5 0 0 79 10 1822
2017 11 to 20 years in the federal public service 48 30 10 7 5 0 0 79 11 1348
2017 More than 20 years in the federal public service 53 27 9 6 5 0 0 80 10 535
2014 Less than 3 years in the federal public service 63 24 6 4 2 1 0 88 6 805
2014 3 to 10 years in the federal public service 50 31 10 5 3 1 0 82 8 1942
2014 11 to 20 years in the federal public service 50 27 11 7 5 0 0 77 12 1243
2014 More than 20 years in the federal public service 50 29 10 6 5 0 0 80 11 749

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 27 10 3 2 8 1 83 5 856
2017 3 to 10 years in the federal public service 31 32 15 9 5 7 0 68 15 1823
2017 11 to 20 years in the federal public service 25 34 17 10 7 7 0 63 19 1353
2017 More than 20 years in the federal public service 27 35 17 9 5 6 0 67 16 536
2014 Less than 3 years in the federal public service 51 26 7 2 1 11 1 88 4 804
2014 3 to 10 years in the federal public service 32 33 16 6 4 9 1 71 11 1940
2014 11 to 20 years in the federal public service 26 35 16 10 6 7 0 66 17 1244
2014 More than 20 years in the federal public service 28 37 15 7 5 8 0 71 13 746
2011 Less than 3 years in the federal public service 41 31 10 7 2 8 1 79 10 548
2011 3 to 10 years in the federal public service 28 32 17 9 7 7 0 65 17 1500
2011 11 to 20 years in the federal public service 25 31 16 11 11 6 0 60 23 772
2011 More than 20 years in the federal public service 29 30 19 9 7 5 1 63 17 724

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 27 11 4 3 5 1 80 8 856
2017 3 to 10 years in the federal public service 29 31 18 11 8 3 0 62 19 1823
2017 11 to 20 years in the federal public service 23 37 18 12 8 2 0 61 21 1350
2017 More than 20 years in the federal public service 25 36 17 12 7 3 0 63 20 536
2014 Less than 3 years in the federal public service 50 27 10 4 2 6 1 83 6 804
2014 3 to 10 years in the federal public service 28 33 18 10 6 4 0 64 16 1941
2014 11 to 20 years in the federal public service 24 34 20 11 8 3 0 60 19 1244
2014 More than 20 years in the federal public service 24 36 19 13 7 2 0 61 20 748
2011 Less than 3 years in the federal public service 39 30 15 9 3 3 0 72 13 547
2011 3 to 10 years in the federal public service 26 33 17 12 9 2 0 60 22 1500
2011 11 to 20 years in the federal public service 22 34 17 12 13 3 0 57 26 773
2011 More than 20 years in the federal public service 20 35 19 12 11 3 0 57 23 724
2008 Less than 3 years in the federal public service 29 32 19 6 7 6 1 65 14 559
2008 3 to 10 years in the federal public service 20 32 20 12 11 3 0 55 24 1182
2008 11 to 20 years in the federal public service 19 33 18 14 14 1 0 53 29 631
2008 More than 20 years in the federal public service 21 29 19 17 12 2 0 50 30 636

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 28 16 5 3 9 1 73 10 856
2017 3 to 10 years in the federal public service 22 33 19 13 8 5 0 58 22 1819
2017 11 to 20 years in the federal public service 16 33 23 16 8 4 0 51 25 1350
2017 More than 20 years in the federal public service 14 40 19 15 8 5 0 57 24 534
2014 Less than 3 years in the federal public service 38 29 12 7 3 11 1 76 11 805
2014 3 to 10 years in the federal public service 19 32 21 13 6 7 1 55 22 1940
2014 11 to 20 years in the federal public service 16 30 23 16 9 6 0 49 27 1244
2014 More than 20 years in the federal public service 16 35 19 17 8 5 0 54 26 747
2011 Less than 3 years in the federal public service 28 32 18 10 4 8 1 65 16 550
2011 3 to 10 years in the federal public service 15 36 19 16 8 6 0 54 25 1501
2011 11 to 20 years in the federal public service 12 38 20 15 10 6 0 53 27 773
2011 More than 20 years in the federal public service 12 37 22 16 7 6 0 52 25 723
2008 Less than 3 years in the federal public service 17 29 22 12 5 13 1 54 20 559
2008 3 to 10 years in the federal public service 11 31 21 21 10 6 0 44 33 1182
2008 11 to 20 years in the federal public service 9 30 21 22 13 5 0 42 37 627
2008 More than 20 years in the federal public service 8 32 19 24 13 4 0 42 38 635

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 28 14 7 5 8 1 72 13 855
2017 3 to 10 years in the federal public service 23 25 18 14 12 8 0 52 28 1822
2017 11 to 20 years in the federal public service 17 30 17 16 13 6 0 50 31 1351
2017 More than 20 years in the federal public service 19 33 20 12 11 7 0 55 24 536
2014 Less than 3 years in the federal public service 40 28 11 7 3 10 1 76 11 804
2014 3 to 10 years in the federal public service 21 27 18 14 10 9 0 53 27 1939
2014 11 to 20 years in the federal public service 19 28 19 14 13 7 0 50 29 1243
2014 More than 20 years in the federal public service 20 30 19 13 10 8 0 54 25 747
2011 Less than 3 years in the federal public service 31 27 15 11 5 9 0 64 19 550
2011 3 to 10 years in the federal public service 18 30 18 14 12 8 0 52 28 1500
2011 11 to 20 years in the federal public service 15 30 18 15 15 7 0 49 32 773
2011 More than 20 years in the federal public service 18 32 18 13 11 7 0 54 26 723
2008 Less than 3 years in the federal public service 18 31 18 10 8 15 0 58 21 558
2008 3 to 10 years in the federal public service 12 27 19 16 15 10 0 44 35 1182
2008 11 to 20 years in the federal public service 16 29 16 15 16 8 0 48 35 630
2008 More than 20 years in the federal public service 16 27 18 19 14 7 0 46 34 634

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 29 13 10 4 6 1 71 15 856
2017 3 to 10 years in the federal public service 19 32 19 16 10 3 0 53 27 1819
2017 11 to 20 years in the federal public service 15 36 19 15 12 3 0 52 28 1350
2017 More than 20 years in the federal public service 17 39 16 16 8 4 0 58 25 535
2014 Less than 3 years in the federal public service 38 33 12 9 3 6 1 76 12 802
2014 3 to 10 years in the federal public service 19 32 20 16 9 4 0 53 26 1938
2014 11 to 20 years in the federal public service 15 34 19 17 12 3 0 51 30 1241
2014 More than 20 years in the federal public service 18 36 18 15 10 3 0 55 26 748
2011 Less than 3 years in the federal public service 31 34 14 11 6 4 0 68 18 550
2011 3 to 10 years in the federal public service 17 36 16 19 10 3 0 54 30 1499
2011 11 to 20 years in the federal public service 14 38 16 16 14 3 0 53 30 772
2011 More than 20 years in the federal public service 16 35 19 18 9 3 0 53 28 722
2008 Less than 3 years in the federal public service 22 39 17 12 5 5 0 64 18 557
2008 3 to 10 years in the federal public service 13 35 18 20 11 2 0 49 32 1181
2008 11 to 20 years in the federal public service 14 34 16 21 14 2 0 49 35 629
2008 More than 20 years in the federal public service 15 34 16 21 12 1 0 50 34 637
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 37 12 8 3 0 0 76 12 858
2017 3 to 10 years in the federal public service 27 38 15 12 8 0 0 65 20 1819
2017 11 to 20 years in the federal public service 26 36 15 13 9 0 0 62 22 1351
2017 More than 20 years in the federal public service 28 37 15 10 9 0 0 66 19 535
2014 Less than 3 years in the federal public service 33 36 15 11 5 1 0 69 16 804
2014 3 to 10 years in the federal public service 26 36 16 14 8 0 0 62 22 1941
2014 11 to 20 years in the federal public service 24 34 16 15 11 0 0 58 26 1242
2014 More than 20 years in the federal public service 25 40 15 11 8 1 0 65 20 750
2011 Less than 3 years in the federal public service 32 35 14 14 4 0 1 68 18 550
2011 3 to 10 years in the federal public service 24 39 15 14 8 0 0 62 23 1501
2011 11 to 20 years in the federal public service 24 34 14 15 12 0 0 59 27 771
2011 More than 20 years in the federal public service 25 37 15 13 9 0 0 62 22 723

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 37 8 5 2 1 0 85 7 855
2017 3 to 10 years in the federal public service 33 42 11 9 4 0 0 75 13 1820
2017 11 to 20 years in the federal public service 32 44 10 10 4 0 0 76 14 1351
2017 More than 20 years in the federal public service 40 41 10 6 3 0 0 81 9 535

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 22 13 10 5 24 3 61 21 856
2017 3 to 10 years in the federal public service 12 22 18 16 12 18 2 42 35 1822
2017 11 to 20 years in the federal public service 12 25 18 16 12 15 2 45 33 1352
2017 More than 20 years in the federal public service 16 30 18 13 7 14 2 54 25 536
2014 Less than 3 years in the federal public service 20 20 17 12 6 23 2 53 24 804
2014 3 to 10 years in the federal public service 11 20 19 17 13 18 3 39 37 1942
2014 11 to 20 years in the federal public service 12 27 21 14 11 13 3 46 30 1244
2014 More than 20 years in the federal public service 14 28 18 14 10 12 4 50 29 750

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 29 8 5 4 1 1 82 9 857
2017 3 to 10 years in the federal public service 40 35 11 7 5 0 0 76 13 1823
2017 11 to 20 years in the federal public service 39 34 12 9 5 0 1 74 14 1354
2017 More than 20 years in the federal public service 43 37 10 6 3 0 0 80 10 536
2014 Less than 3 years in the federal public service 50 31 9 5 3 0 1 82 8 804
2014 3 to 10 years in the federal public service 42 35 11 8 3 1 1 78 11 1942
2014 11 to 20 years in the federal public service 37 35 13 8 7 0 0 72 15 1244
2014 More than 20 years in the federal public service 40 37 10 7 5 0 0 78 12 750
2011 Less than 3 years in the federal public service 48 33 7 8 3 1 1 82 11 550
2011 3 to 10 years in the federal public service 39 36 10 9 5 1 0 76 14 1499
2011 11 to 20 years in the federal public service 36 36 12 11 6 0 0 71 17 773
2011 More than 20 years in the federal public service 38 37 12 7 5 0 0 76 12 724
2008 Less than 3 years in the federal public service 37 37 11 6 6 1 1 76 12 558
2008 3 to 10 years in the federal public service 31 36 13 13 6 1 0 68 19 1181
2008 11 to 20 years in the federal public service 35 31 14 10 9 1 0 66 19 629
2008 More than 20 years in the federal public service 33 35 11 11 9 0 0 68 21 636

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 56 6 6 11 0 0 78 17 18
2017 3 to 10 years in the federal public service 36 36 10 8 2 5 3 78 10 272
2017 11 to 20 years in the federal public service 31 37 12 10 2 3 5 74 13 455
2017 More than 20 years in the federal public service 34 41 9 7 2 3 5 81 9 218
2014 Less than 3 years in the federal public service 33 51 12 0 0 4 0 88 0 18
2014 3 to 10 years in the federal public service 25 36 15 9 3 5 7 69 14 268
2014 11 to 20 years in the federal public service 31 39 9 7 4 4 5 77 12 367
2014 More than 20 years in the federal public service 31 39 9 8 3 3 7 78 12 274

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 31 9 9 4 2 1 78 13 856
2017 3 to 10 years in the federal public service 29 33 14 14 8 1 0 64 22 1822
2017 11 to 20 years in the federal public service 30 37 12 12 7 1 0 69 19 1351
2017 More than 20 years in the federal public service 36 38 10 10 4 1 0 75 14 534
2014 Less than 3 years in the federal public service 38 35 11 10 3 2 1 75 14 805
2014 3 to 10 years in the federal public service 28 39 11 14 6 2 0 68 20 1942
2014 11 to 20 years in the federal public service 27 39 12 12 7 2 0 68 19 1245
2014 More than 20 years in the federal public service 29 42 11 9 5 3 1 74 14 749
2011 Less than 3 years in the federal public service 39 35 11 8 4 3 1 76 13 550
2011 3 to 10 years in the federal public service 29 37 12 13 7 1 0 67 21 1501
2011 11 to 20 years in the federal public service 30 37 11 13 8 2 0 68 21 773
2011 More than 20 years in the federal public service 32 36 12 11 6 1 1 70 17 722
2008 Less than 3 years in the federal public service 32 40 10 8 4 4 1 76 13 558
2008 3 to 10 years in the federal public service 27 36 15 14 7 2 1 64 21 1182
2008 11 to 20 years in the federal public service 24 42 13 12 9 1 0 66 21 629
2008 More than 20 years in the federal public service 30 38 11 11 8 2 1 70 19 637

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 24 12 8 6 15 2 68 18 857
2017 3 to 10 years in the federal public service 24 26 16 13 11 8 1 55 27 1824
2017 11 to 20 years in the federal public service 26 30 13 12 11 8 1 61 24 1351
2017 More than 20 years in the federal public service 30 30 12 9 9 8 1 67 20 535
2014 Less than 3 years in the federal public service 29 25 14 11 7 12 2 63 21 805
2014 3 to 10 years in the federal public service 25 28 15 13 11 8 1 58 26 1941
2014 11 to 20 years in the federal public service 28 26 15 13 9 8 1 59 24 1244
2014 More than 20 years in the federal public service 28 31 13 10 7 9 1 67 18 749
2011 Less than 3 years in the federal public service 34 23 15 8 7 11 2 66 17 549
2011 3 to 10 years in the federal public service 29 27 13 13 11 7 1 60 26 1498
2011 11 to 20 years in the federal public service 30 25 16 13 12 5 0 58 26 772
2011 More than 20 years in the federal public service 35 24 16 8 10 6 1 64 20 722
2008 Less than 3 years in the federal public service 31 27 12 8 6 14 2 69 17 559
2008 3 to 10 years in the federal public service 26 27 14 12 11 8 1 60 25 1182
2008 11 to 20 years in the federal public service 29 26 14 12 12 5 2 59 26 630
2008 More than 20 years in the federal public service 34 27 12 11 9 7 1 66 21 637

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 39 10 10 3 0 0 77 13 858
2017 3 to 10 years in the federal public service 27 39 11 15 7 0 0 67 22 1823
2017 11 to 20 years in the federal public service 26 40 12 15 8 0 0 66 23 1353
2017 More than 20 years in the federal public service 30 40 11 12 7 0 1 70 19 534
2014 Less than 3 years in the federal public service 40 36 8 10 5 0 1 76 15 804
2014 3 to 10 years in the federal public service 28 37 12 17 5 0 0 66 22 1942
2014 11 to 20 years in the federal public service 26 42 10 15 7 0 0 68 22 1244
2014 More than 20 years in the federal public service 31 40 10 12 7 0 1 71 19 748
2011 Less than 3 years in the federal public service 38 35 11 11 4 0 1 74 15 548
2011 3 to 10 years in the federal public service 30 41 11 12 6 0 1 72 17 1500
2011 11 to 20 years in the federal public service 29 40 10 13 7 0 1 70 20 773
2011 More than 20 years in the federal public service 31 41 12 10 4 0 1 74 14 721
2008 Less than 3 years in the federal public service 29 41 12 12 5 0 1 71 17 559
2008 3 to 10 years in the federal public service 21 43 13 15 7 0 1 65 22 1182
2008 11 to 20 years in the federal public service 23 44 13 12 8 0 1 68 19 631
2008 More than 20 years in the federal public service 26 42 13 11 7 0 1 69 18 635

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 38 14 6 3 0 0 76 10 856
2017 3 to 10 years in the federal public service 38 39 13 7 3 0 0 76 11 1820
2017 11 to 20 years in the federal public service 40 39 10 7 4 0 0 79 11 1347
2017 More than 20 years in the federal public service 49 35 9 4 3 0 0 84 7 534
2014 Less than 3 years in the federal public service 39 37 14 7 4 0 0 76 11 805
2014 3 to 10 years in the federal public service 35 41 12 8 4 0 0 76 12 1941
2014 11 to 20 years in the federal public service 38 38 12 7 5 0 0 77 12 1243
2014 More than 20 years in the federal public service 45 35 10 6 4 0 0 80 10 750
2011 Less than 3 years in the federal public service 37 35 14 8 5 0 0 72 14 547
2011 3 to 10 years in the federal public service 39 37 11 9 5 0 0 76 13 1500
2011 11 to 20 years in the federal public service 44 36 10 6 4 0 0 81 9 772
2011 More than 20 years in the federal public service 48 32 10 5 6 0 0 80 10 721
2008 Less than 3 years in the federal public service 30 38 16 10 5 0 0 69 16 559
2008 3 to 10 years in the federal public service 32 40 13 10 4 0 0 73 15 1182
2008 11 to 20 years in the federal public service 37 38 12 6 7 0 0 75 13 630
2008 More than 20 years in the federal public service 43 37 8 5 6 0 0 80 11 634

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 36 10 8 4 0 0 78 12 857
2017 3 to 10 years in the federal public service 43 37 9 7 4 0 0 80 11 1820
2017 11 to 20 years in the federal public service 45 39 7 6 3 0 0 84 9 1346
2017 More than 20 years in the federal public service 52 35 7 3 3 0 0 87 6 534
2014 Less than 3 years in the federal public service 40 34 10 9 6 0 0 75 15 805
2014 3 to 10 years in the federal public service 39 39 9 8 4 0 0 79 12 1940
2014 11 to 20 years in the federal public service 43 38 8 7 4 0 0 81 11 1245
2014 More than 20 years in the federal public service 49 36 7 4 3 0 0 86 7 749
2011 Less than 3 years in the federal public service 34 38 13 9 6 0 0 72 15 549
2011 3 to 10 years in the federal public service 41 39 9 6 4 0 0 80 10 1500
2011 11 to 20 years in the federal public service 47 39 6 6 3 0 0 85 9 773
2011 More than 20 years in the federal public service 46 39 6 5 4 0 0 85 9 722
2008 Less than 3 years in the federal public service 31 38 12 11 7 0 0 69 19 559
2008 3 to 10 years in the federal public service 36 43 8 8 4 0 0 80 12 1181
2008 11 to 20 years in the federal public service 39 43 8 5 5 0 0 82 10 630
2008 More than 20 years in the federal public service 48 37 8 3 4 0 0 86 7 635

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 29 14 8 4 5 1 71 13 856
2017 3 to 10 years in the federal public service 24 32 17 13 10 2 0 58 24 1818
2017 11 to 20 years in the federal public service 21 33 19 14 11 1 0 55 25 1351
2017 More than 20 years in the federal public service 24 37 17 12 8 3 1 62 20 536
2014 Less than 3 years in the federal public service 30 29 16 10 7 8 1 64 18 803
2014 3 to 10 years in the federal public service 22 31 17 17 11 3 0 54 29 1940
2014 11 to 20 years in the federal public service 20 31 20 15 11 2 0 52 27 1245
2014 More than 20 years in the federal public service 19 38 17 11 10 4 1 60 22 748
2011 Less than 3 years in the federal public service 30 33 16 12 5 3 1 65 18 549
2011 3 to 10 years in the federal public service 22 34 18 14 11 2 0 56 26 1498
2011 11 to 20 years in the federal public service 20 36 16 13 13 1 0 57 27 773
2011 More than 20 years in the federal public service 22 36 18 12 9 2 1 60 22 722
2008 Less than 3 years in the federal public service 20 34 20 11 9 6 1 58 21 558
2008 3 to 10 years in the federal public service 17 33 16 19 13 2 0 51 32 1179
2008 11 to 20 years in the federal public service 17 34 16 17 15 2 0 52 32 629
2008 More than 20 years in the federal public service 17 34 18 17 13 2 0 52 30 633

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 28 13 11 7 5 2 67 19 855
2017 3 to 10 years in the federal public service 23 30 14 15 14 2 1 55 30 1815
2017 11 to 20 years in the federal public service 20 25 16 18 17 2 1 47 37 1349
2017 More than 20 years in the federal public service 16 29 18 15 15 2 5 48 32 534
2014 Less than 3 years in the federal public service 27 21 13 15 13 7 4 54 32 805
2014 3 to 10 years in the federal public service 21 25 13 17 20 3 1 47 39 1939
2014 11 to 20 years in the federal public service 15 27 17 16 21 2 2 44 39 1244
2014 More than 20 years in the federal public service 16 25 17 16 18 3 5 45 37 748
2011 Less than 3 years in the federal public service 22 26 17 15 12 5 2 52 29 547
2011 3 to 10 years in the federal public service 18 30 13 20 18 2 0 49 38 1500
2011 11 to 20 years in the federal public service 16 27 13 18 23 1 2 44 42 773
2011 More than 20 years in the federal public service 14 23 16 19 21 3 4 40 43 722
2008 Less than 3 years in the federal public service 21 38 14 12 9 4 2 63 22 557
2008 3 to 10 years in the federal public service 18 32 14 18 16 2 1 51 35 1177
2008 11 to 20 years in the federal public service 14 29 13 19 22 2 1 45 42 631
2008 More than 20 years in the federal public service 12 26 15 18 24 1 3 40 44 634

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 36 15 7 4 1 1 73 11 857
2017 3 to 10 years in the federal public service 30 39 13 10 7 0 0 70 17 1813
2017 11 to 20 years in the federal public service 33 37 13 11 7 0 0 69 18 1342
2017 More than 20 years in the federal public service 33 40 11 11 4 0 0 74 15 534
2014 Less than 3 years in the federal public service 28 38 17 9 5 2 2 68 14 805
2014 3 to 10 years in the federal public service 26 41 14 13 6 0 1 67 18 1941
2014 11 to 20 years in the federal public service 26 41 12 12 8 0 0 68 20 1245
2014 More than 20 years in the federal public service 27 43 12 10 8 0 0 70 18 747
2011 Less than 3 years in the federal public service 29 39 14 11 6 0 1 69 17 548
2011 3 to 10 years in the federal public service 30 40 13 10 7 0 0 71 16 1500
2011 11 to 20 years in the federal public service 32 38 11 11 7 0 0 70 19 770
2011 More than 20 years in the federal public service 32 41 11 9 7 1 0 73 16 721

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 34 16 7 3 0 1 74 10 857
2017 3 to 10 years in the federal public service 35 36 13 9 6 0 0 72 15 1815
2017 11 to 20 years in the federal public service 37 33 15 9 6 0 0 70 15 1345
2017 More than 20 years in the federal public service 36 38 12 9 4 0 0 74 13 534
2014 Less than 3 years in the federal public service 34 36 18 6 3 1 1 72 10 804
2014 3 to 10 years in the federal public service 32 36 16 10 5 0 1 69 15 1939
2014 11 to 20 years in the federal public service 31 37 13 11 8 0 0 69 18 1244
2014 More than 20 years in the federal public service 35 37 13 8 7 0 0 72 16 749

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 36 11 4 2 1 0 83 6 856
2017 3 to 10 years in the federal public service 34 38 14 8 5 0 1 73 13 1815
2017 11 to 20 years in the federal public service 33 37 14 11 6 0 0 70 17 1345
2017 More than 20 years in the federal public service 33 40 14 9 4 0 0 73 13 535
2014 Less than 3 years in the federal public service 41 40 10 5 2 1 0 82 8 804
2014 3 to 10 years in the federal public service 32 40 14 9 4 0 0 73 13 1942
2014 11 to 20 years in the federal public service 31 38 13 11 7 0 0 69 18 1243
2014 More than 20 years in the federal public service 32 37 13 10 6 0 0 70 17 749
2011 Less than 3 years in the federal public service 45 36 12 4 2 0 1 82 6 549
2011 3 to 10 years in the federal public service 38 40 11 7 3 1 1 79 10 1498
2011 11 to 20 years in the federal public service 33 42 11 9 4 1 0 76 13 769
2011 More than 20 years in the federal public service 36 38 10 10 4 1 1 75 14 720

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 36 17 5 3 7 1 73 9 856
2017 3 to 10 years in the federal public service 21 37 21 11 5 5 0 61 17 1818
2017 11 to 20 years in the federal public service 20 39 21 11 7 3 0 61 18 1353
2017 More than 20 years in the federal public service 21 40 18 10 6 4 0 64 17 536

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 28 11 5 3 1 1 80 8 855
2017 3 to 10 years in the federal public service 43 32 11 8 6 1 0 75 14 1819
2017 11 to 20 years in the federal public service 39 33 10 11 7 0 0 72 18 1347
2017 More than 20 years in the federal public service 42 34 11 7 5 0 1 77 12 535
2014 Less than 3 years in the federal public service 48 30 11 5 2 2 2 81 7 804
2014 3 to 10 years in the federal public service 39 34 12 8 5 1 1 74 14 1941
2014 11 to 20 years in the federal public service 37 34 13 9 6 0 0 72 16 1243
2014 More than 20 years in the federal public service 35 35 13 10 6 0 1 71 16 749
2011 Less than 3 years in the federal public service 43 34 11 7 2 1 2 79 10 550
2011 3 to 10 years in the federal public service 41 34 11 8 5 1 0 76 13 1501
2011 11 to 20 years in the federal public service 37 37 9 10 6 1 1 76 16 770
2011 More than 20 years in the federal public service 36 37 13 8 4 1 1 74 12 721

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 21 13 6 5 3 9 73 13 856
2017 3 to 10 years in the federal public service 40 24 10 10 8 2 5 69 20 1818
2017 11 to 20 years in the federal public service 36 25 9 12 9 1 8 67 22 1344
2017 More than 20 years in the federal public service 34 26 8 9 10 1 13 69 21 534
2014 Less than 3 years in the federal public service 42 18 14 4 3 3 14 74 9 804
2014 3 to 10 years in the federal public service 41 24 10 9 7 2 7 72 18 1941
2014 11 to 20 years in the federal public service 39 24 10 9 8 1 9 70 19 1245
2014 More than 20 years in the federal public service 34 24 9 9 9 2 14 68 21 749
2011 Less than 3 years in the federal public service 35 21 12 9 7 4 11 67 19 550
2011 3 to 10 years in the federal public service 34 23 11 12 11 1 7 63 26 1500
2011 11 to 20 years in the federal public service 31 21 11 10 16 1 9 59 29 770
2011 More than 20 years in the federal public service 27 25 9 11 15 2 12 59 30 721
2008 Less than 3 years in the federal public service 31 23 13 10 7 4 12 65 20 558
2008 3 to 10 years in the federal public service 32 25 11 13 12 2 5 61 27 1180
2008 11 to 20 years in the federal public service 30 23 11 15 13 1 8 58 31 630
2008 More than 20 years in the federal public service 27 22 9 11 16 0 14 58 32 636

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 31 9 2 0 0 1 88 2 858
2017 3 to 10 years in the federal public service 41 37 13 5 2 0 1 79 7 1821
2017 11 to 20 years in the federal public service 31 36 19 9 4 0 1 68 13 1354
2017 More than 20 years in the federal public service 27 39 18 9 6 0 1 67 15 535
2014 Less than 3 years in the federal public service 58 30 8 2 1 0 1 89 3 804
2014 3 to 10 years in the federal public service 38 34 17 6 4 0 1 73 10 1942
2014 11 to 20 years in the federal public service 29 34 21 10 5 0 0 64 15 1244
2014 More than 20 years in the federal public service 24 35 19 11 9 0 1 60 21 749
2011 Less than 3 years in the federal public service 47 34 12 3 3 0 1 82 6 549
2011 3 to 10 years in the federal public service 36 35 17 8 3 0 1 71 12 1501
2011 11 to 20 years in the federal public service 29 36 18 9 6 0 1 66 16 773
2011 More than 20 years in the federal public service 24 32 24 12 6 0 1 57 18 724
2008 Less than 3 years in the federal public service 49 31 13 2 3 0 2 81 5 559
2008 3 to 10 years in the federal public service 29 34 19 10 6 0 1 64 17 1179
2008 11 to 20 years in the federal public service 23 31 24 14 8 0 1 54 22 630
2008 More than 20 years in the federal public service 20 32 23 14 9 0 1 53 24 634

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 15 9 4 5 7 9 79 11 855
2017 3 to 10 years in the federal public service 50 21 7 6 7 3 7 78 14 1821
2017 11 to 20 years in the federal public service 49 25 7 6 6 4 4 80 12 1351
2017 More than 20 years in the federal public service 53 23 7 4 3 4 6 85 7 535
2014 Less than 3 years in the federal public service 49 19 8 3 3 7 11 82 8 804
2014 3 to 10 years in the federal public service 52 22 8 4 4 4 6 82 9 1939
2014 11 to 20 years in the federal public service 50 23 9 5 5 3 5 79 11 1245
2014 More than 20 years in the federal public service 50 26 8 4 3 3 7 83 8 749
2011 Less than 3 years in the federal public service 46 23 10 6 6 3 6 76 13 548
2011 3 to 10 years in the federal public service 48 26 7 7 7 2 3 78 15 1501
2011 11 to 20 years in the federal public service 48 25 8 8 5 2 4 78 13 770
2011 More than 20 years in the federal public service 51 25 7 6 4 2 5 82 11 723

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 36 35 857
2017 3 to 10 years in the federal public service 31 33 36 1821
2017 11 to 20 years in the federal public service 28 40 33 1353
2017 More than 20 years in the federal public service 31 46 24 534
2014 Less than 3 years in the federal public service 33 32 36 804
2014 3 to 10 years in the federal public service 32 32 36 1940
2014 11 to 20 years in the federal public service 23 41 36 1245
2014 More than 20 years in the federal public service 30 40 30 749
2011 Less than 3 years in the federal public service 38 28 34 550
2011 3 to 10 years in the federal public service 34 33 33 1501
2011 11 to 20 years in the federal public service 24 43 33 771
2011 More than 20 years in the federal public service 32 39 29 724

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 38 20 7 29 5 251
2017 3 to 10 years in the federal public service 2 46 34 6 4 7 568
2017 11 to 20 years in the federal public service 7 41 36 6 1 9 373
2017 More than 20 years in the federal public service 56 15 16 2 6 6 161
2014 Less than 3 years in the federal public service 0 33 28 12 9999 28 260
2014 3 to 10 years in the federal public service 1 42 37 11 9999 10 618
2014 11 to 20 years in the federal public service 9 38 37 5 9999 11 282
2014 More than 20 years in the federal public service 51 17 15 3 9999 13 220
2011 Less than 3 years in the federal public service 0 44 34 8 9999 13 210
2011 3 to 10 years in the federal public service 2 45 37 8 9999 8 508
2011 11 to 20 years in the federal public service 10 31 47 2 9999 10 183
2011 More than 20 years in the federal public service 56 15 22 4 9999 3 230
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 31 5 3 1 0 0 91 4 857
2017 3 to 10 years in the federal public service 45 40 7 5 2 0 0 86 7 1817
2017 11 to 20 years in the federal public service 45 38 8 5 3 0 0 83 8 1348
2017 More than 20 years in the federal public service 49 38 7 3 2 1 0 88 5 536
2014 Less than 3 years in the federal public service 53 35 7 3 1 1 0 89 4 804
2014 3 to 10 years in the federal public service 44 39 10 4 3 0 0 83 7 1942
2014 11 to 20 years in the federal public service 44 39 9 5 2 1 0 84 8 1245
2014 More than 20 years in the federal public service 47 39 8 4 2 0 0 86 6 748
2011 Less than 3 years in the federal public service 45 37 8 6 2 1 0 84 8 550
2011 3 to 10 years in the federal public service 44 39 8 6 3 1 0 83 9 1500
2011 11 to 20 years in the federal public service 46 39 7 5 3 1 0 85 8 770
2011 More than 20 years in the federal public service 45 40 7 4 3 1 0 86 7 723
2008 Less than 3 years in the federal public service 42 41 9 6 2 0 0 83 8 559
2008 3 to 10 years in the federal public service 44 38 9 5 3 1 0 82 8 1179
2008 11 to 20 years in the federal public service 49 36 7 4 3 0 0 85 7 630
2008 More than 20 years in the federal public service 49 35 8 4 4 0 0 84 8 634

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 37 9 5 2 1 0 84 6 853
2017 3 to 10 years in the federal public service 29 42 16 7 4 1 0 73 11 1819
2017 11 to 20 years in the federal public service 26 43 15 10 5 1 0 70 15 1349
2017 More than 20 years in the federal public service 27 43 15 10 3 1 0 71 13 536
2014 Less than 3 years in the federal public service 43 38 11 4 1 2 1 83 6 804
2014 3 to 10 years in the federal public service 29 42 16 8 3 1 0 72 12 1941
2014 11 to 20 years in the federal public service 27 42 16 8 5 2 0 70 13 1244
2014 More than 20 years in the federal public service 27 41 16 10 4 1 0 69 14 748
2011 Less than 3 years in the federal public service 40 40 11 5 2 2 0 82 7 549
2011 3 to 10 years in the federal public service 30 45 14 8 2 1 0 75 10 1501
2011 11 to 20 years in the federal public service 27 46 14 8 4 1 0 74 13 771
2011 More than 20 years in the federal public service 30 41 15 8 3 2 0 73 12 720

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 14 32 21 18 1 8 43 23 849
2017 3 to 10 years in the federal public service 11 25 34 17 9 1 4 26 38 1805
2017 11 to 20 years in the federal public service 13 31 34 14 5 0 2 19 45 1349
2017 More than 20 years in the federal public service 13 27 41 12 6 0 1 18 40 533
2014 Less than 3 years in the federal public service 5 13 32 22 19 2 6 45 20 801
2014 3 to 10 years in the federal public service 11 28 36 14 7 1 2 22 41 1937
2014 11 to 20 years in the federal public service 13 30 36 14 5 1 1 19 44 1243
2014 More than 20 years in the federal public service 12 32 37 13 3 1 2 16 45 748
2011 Less than 3 years in the federal public service 7 19 33 19 15 2 5 37 28 547
2011 3 to 10 years in the federal public service 12 28 33 16 8 0 2 25 41 1498
2011 11 to 20 years in the federal public service 14 31 35 12 5 1 2 18 46 773
2011 More than 20 years in the federal public service 12 31 37 12 4 2 3 17 45 716
2008 Less than 3 years in the federal public service 7 17 32 22 14 2 6 39 26 558
2008 3 to 10 years in the federal public service 11 27 37 17 5 0 2 22 39 1181
2008 11 to 20 years in the federal public service 15 30 33 15 4 0 1 20 46 628
2008 More than 20 years in the federal public service 15 34 37 9 3 0 1 12 50 634

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 10 20 19 28 6 10 56 21 846
2017 3 to 10 years in the federal public service 9 17 28 22 17 3 5 41 29 1795
2017 11 to 20 years in the federal public service 11 20 30 22 12 2 4 36 33 1343
2017 More than 20 years in the federal public service 8 19 33 24 10 2 4 37 28 534
2014 Less than 3 years in the federal public service 8 11 21 23 26 5 6 55 21 799
2014 3 to 10 years in the federal public service 11 19 28 22 13 3 4 37 33 1936
2014 11 to 20 years in the federal public service 11 21 33 21 10 3 2 32 33 1239
2014 More than 20 years in the federal public service 12 21 34 19 8 2 4 29 35 748
2011 Less than 3 years in the federal public service 6 13 22 25 22 5 7 53 22 546
2011 3 to 10 years in the federal public service 11 17 28 25 15 1 4 42 29 1496
2011 11 to 20 years in the federal public service 11 18 31 24 12 1 2 37 31 772
2011 More than 20 years in the federal public service 9 20 34 22 10 2 4 33 31 715
2008 Less than 3 years in the federal public service 8 12 27 24 20 4 5 48 22 557
2008 3 to 10 years in the federal public service 10 20 32 23 10 2 3 35 32 1175
2008 11 to 20 years in the federal public service 13 23 31 22 8 2 2 31 37 625
2008 More than 20 years in the federal public service 12 26 32 20 6 1 2 27 39 632

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 11 22 20 22 7 11 52 21 848
2017 3 to 10 years in the federal public service 11 19 30 18 12 3 7 33 34 1802
2017 11 to 20 years in the federal public service 15 22 32 17 8 2 4 27 39 1344
2017 More than 20 years in the federal public service 12 24 34 17 7 1 5 26 38 534
2014 Less than 3 years in the federal public service 5 11 21 21 24 7 12 55 19 797
2014 3 to 10 years in the federal public service 12 20 31 18 10 3 6 31 35 1937
2014 11 to 20 years in the federal public service 15 22 31 18 8 2 4 28 39 1238
2014 More than 20 years in the federal public service 16 23 32 17 6 2 5 24 41 747
2011 Less than 3 years in the federal public service 8 14 26 17 17 7 12 41 27 544
2011 3 to 10 years in the federal public service 14 19 29 20 11 2 6 33 35 1492
2011 11 to 20 years in the federal public service 16 21 34 16 10 1 3 27 38 772
2011 More than 20 years in the federal public service 13 24 29 19 7 3 6 28 40 714
2008 Less than 3 years in the federal public service 11 18 27 16 13 6 9 34 34 558
2008 3 to 10 years in the federal public service 13 22 32 18 9 2 4 28 38 1177
2008 11 to 20 years in the federal public service 15 22 31 19 8 2 4 28 39 625
2008 More than 20 years in the federal public service 18 25 29 17 5 1 4 24 45 632

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 7 20 24 32 4 10 66 11 851
2017 3 to 10 years in the federal public service 8 15 31 24 16 1 6 43 24 1794
2017 11 to 20 years in the federal public service 11 22 35 20 9 1 3 30 34 1342
2017 More than 20 years in the federal public service 11 24 34 20 8 0 3 29 36 534
2014 Less than 3 years in the federal public service 2 8 16 29 32 2 11 70 11 799
2014 3 to 10 years in the federal public service 9 14 32 26 13 2 5 41 25 1933
2014 11 to 20 years in the federal public service 13 21 33 19 9 1 3 30 36 1235
2014 More than 20 years in the federal public service 13 21 39 17 6 1 3 24 36 743
2011 Less than 3 years in the federal public service 5 12 26 25 21 3 9 52 19 545
2011 3 to 10 years in the federal public service 10 17 33 23 13 1 3 38 28 1493
2011 11 to 20 years in the federal public service 12 24 37 16 9 1 2 26 36 771
2011 More than 20 years in the federal public service 14 26 33 18 6 1 3 24 41 712
2008 Less than 3 years in the federal public service 5 13 23 29 20 2 8 54 20 556
2008 3 to 10 years in the federal public service 9 19 35 24 9 1 3 35 29 1175
2008 11 to 20 years in the federal public service 13 19 36 22 7 1 2 30 33 627
2008 More than 20 years in the federal public service 15 28 34 16 5 0 2 22 44 633

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 10 18 23 29 5 11 61 17 851
2017 3 to 10 years in the federal public service 13 20 27 19 14 1 5 36 35 1798
2017 11 to 20 years in the federal public service 17 26 28 16 8 1 3 25 45 1345
2017 More than 20 years in the federal public service 18 26 34 12 8 0 2 20 45 535
2014 Less than 3 years in the federal public service 4 10 18 20 33 4 11 62 17 798
2014 3 to 10 years in the federal public service 15 20 28 19 12 2 4 33 37 1938
2014 11 to 20 years in the federal public service 18 28 29 16 7 1 2 23 48 1241
2014 More than 20 years in the federal public service 19 28 30 13 5 1 3 19 49 748
2011 Less than 3 years in the federal public service 7 19 21 16 22 3 12 45 30 547
2011 3 to 10 years in the federal public service 18 23 27 16 10 1 4 28 43 1498
2011 11 to 20 years in the federal public service 22 28 29 10 8 1 1 19 51 772
2011 More than 20 years in the federal public service 22 30 29 12 4 1 3 16 54 716
2008 Less than 3 years in the federal public service 10 15 21 22 21 4 7 48 28 555
2008 3 to 10 years in the federal public service 18 26 26 17 8 1 3 26 46 1177
2008 11 to 20 years in the federal public service 28 27 25 12 5 0 3 17 57 624
2008 More than 20 years in the federal public service 28 34 24 9 3 0 2 12 63 633

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 14 21 17 19 7 10 44 31 851
2017 3 to 10 years in the federal public service 14 21 27 16 13 4 6 32 38 1804
2017 11 to 20 years in the federal public service 12 23 30 20 9 2 4 31 37 1345
2017 More than 20 years in the federal public service 10 23 32 22 8 0 4 31 35 535
2014 Less than 3 years in the federal public service 14 13 20 15 21 9 8 44 33 802
2014 3 to 10 years in the federal public service 14 19 26 21 12 4 4 36 36 1937
2014 11 to 20 years in the federal public service 13 22 29 21 10 2 4 33 37 1240
2014 More than 20 years in the federal public service 13 21 28 20 11 2 5 33 36 746
2011 Less than 3 years in the federal public service 8 14 22 20 19 6 11 47 26 547
2011 3 to 10 years in the federal public service 12 19 28 20 13 2 5 36 34 1496
2011 11 to 20 years in the federal public service 12 21 29 20 12 2 3 35 35 770
2011 More than 20 years in the federal public service 11 22 30 22 10 1 5 34 34 714
2008 Less than 3 years in the federal public service 15 22 19 17 14 6 7 35 42 559
2008 3 to 10 years in the federal public service 17 26 26 16 10 2 3 27 45 1178
2008 11 to 20 years in the federal public service 18 27 25 17 7 1 4 26 47 627
2008 More than 20 years in the federal public service 17 24 30 19 7 1 3 27 43 635

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 9 24 22 24 6 10 54 17 850
2017 3 to 10 years in the federal public service 11 18 32 18 12 3 5 33 32 1800
2017 11 to 20 years in the federal public service 12 22 36 17 7 2 3 25 37 1346
2017 More than 20 years in the federal public service 12 22 38 15 7 1 4 23 37 534
2014 Less than 3 years in the federal public service 4 12 24 22 26 5 7 54 18 797
2014 3 to 10 years in the federal public service 12 19 34 18 10 3 4 30 34 1938
2014 11 to 20 years in the federal public service 12 24 33 17 8 2 3 27 39 1239
2014 More than 20 years in the federal public service 15 24 35 15 5 2 4 21 41 747

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 25 6 4 3 1 1 87 7 856
2017 3 to 10 years in the federal public service 45 30 9 10 6 1 0 75 16 1824
2017 11 to 20 years in the federal public service 45 30 9 8 7 1 0 76 15 1351
2017 More than 20 years in the federal public service 53 28 6 8 5 0 0 81 13 535
2014 Less than 3 years in the federal public service 62 25 5 5 3 1 0 88 7 805
2014 3 to 10 years in the federal public service 48 30 8 8 5 1 0 79 13 1940
2014 11 to 20 years in the federal public service 47 29 8 9 6 1 0 77 15 1244
2014 More than 20 years in the federal public service 52 29 7 7 5 1 0 81 12 748

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 26 4 4 1 0 0 91 5 856
2017 3 to 10 years in the federal public service 46 37 8 6 3 0 0 83 9 1820
2017 11 to 20 years in the federal public service 44 39 8 6 2 0 0 83 9 1349
2017 More than 20 years in the federal public service 51 34 7 6 3 0 0 85 8 534
2014 Less than 3 years in the federal public service 61 28 5 4 1 1 0 90 5 804
2014 3 to 10 years in the federal public service 47 37 8 5 2 0 0 85 7 1938
2014 11 to 20 years in the federal public service 46 39 6 6 3 0 0 85 9 1243
2014 More than 20 years in the federal public service 49 38 6 6 2 0 0 86 8 749

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 28 8 2 1 4 1 88 3 856
2017 3 to 10 years in the federal public service 41 33 15 4 3 3 1 77 7 1816
2017 11 to 20 years in the federal public service 41 37 14 2 3 2 0 80 6 1349
2017 More than 20 years in the federal public service 47 35 11 3 1 2 0 84 4 533
2014 Less than 3 years in the federal public service 65 22 7 2 1 3 1 90 3 802
2014 3 to 10 years in the federal public service 49 31 11 3 2 4 1 84 5 1938
2014 11 to 20 years in the federal public service 46 32 11 3 2 4 0 83 5 1242
2014 More than 20 years in the federal public service 50 32 11 3 1 3 0 84 5 749

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 30 5 2 1 1 0 91 3 858
2017 3 to 10 years in the federal public service 43 38 10 5 2 1 0 83 8 1822
2017 11 to 20 years in the federal public service 38 41 11 6 3 1 0 79 10 1352
2017 More than 20 years in the federal public service 42 39 11 4 2 1 0 83 6 535
2014 Less than 3 years in the federal public service 67 25 4 1 1 2 0 93 2 805
2014 3 to 10 years in the federal public service 49 34 10 3 2 2 0 84 6 1942
2014 11 to 20 years in the federal public service 42 36 12 5 3 2 0 80 8 1244
2014 More than 20 years in the federal public service 47 36 10 3 2 2 0 84 6 749
2011 Less than 3 years in the federal public service 50 33 10 3 1 2 1 85 4 550
2011 3 to 10 years in the federal public service 39 35 13 6 4 2 0 77 10 1502
2011 11 to 20 years in the federal public service 35 36 14 7 5 2 0 74 13 772
2011 More than 20 years in the federal public service 37 36 14 6 4 3 0 75 10 724

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 24 5 2 1 0 0 92 2 855
2017 3 to 10 years in the federal public service 48 37 7 5 3 0 0 86 7 1819
2017 11 to 20 years in the federal public service 42 40 10 5 4 0 0 82 8 1347
2017 More than 20 years in the federal public service 45 38 9 4 4 0 0 83 8 535
2014 Less than 3 years in the federal public service 73 22 3 1 1 0 0 95 2 800
2014 3 to 10 years in the federal public service 53 33 7 4 2 0 0 87 6 1941
2014 11 to 20 years in the federal public service 47 34 11 5 3 1 0 81 8 1243
2014 More than 20 years in the federal public service 47 37 9 3 3 0 0 85 6 749
2011 Less than 3 years in the federal public service 59 30 6 3 2 1 0 90 4 548
2011 3 to 10 years in the federal public service 46 35 10 5 3 0 0 81 8 1499
2011 11 to 20 years in the federal public service 40 36 11 8 5 1 0 76 13 772
2011 More than 20 years in the federal public service 42 35 13 5 5 0 0 77 10 722
2008 Less than 3 years in the federal public service 48 37 8 4 2 0 0 85 6 557
2008 3 to 10 years in the federal public service 36 41 12 7 4 0 0 77 11 1182
2008 11 to 20 years in the federal public service 32 36 13 10 8 0 0 68 19 628
2008 More than 20 years in the federal public service 34 37 12 11 7 0 0 71 17 636

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 25 11 5 3 7 8 78 9 854
2017 3 to 10 years in the federal public service 28 30 17 8 8 5 4 64 17 1824
2017 11 to 20 years in the federal public service 27 35 15 10 7 3 3 66 18 1351
2017 More than 20 years in the federal public service 30 36 13 9 4 5 3 72 14 536
2014 Less than 3 years in the federal public service 45 25 11 5 2 7 5 79 8 805
2014 3 to 10 years in the federal public service 34 30 14 8 5 5 3 70 15 1941
2014 11 to 20 years in the federal public service 31 32 15 9 7 4 3 67 17 1244
2014 More than 20 years in the federal public service 34 35 12 8 5 2 4 74 13 750

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 35 7 2 1 3 1 91 3 855
2017 3 to 10 years in the federal public service 39 42 11 3 2 2 0 83 6 1814
2017 11 to 20 years in the federal public service 38 44 10 3 2 2 0 84 6 1347
2017 More than 20 years in the federal public service 43 41 8 3 2 2 0 86 6 533
2014 Less than 3 years in the federal public service 48 36 9 2 0 4 0 87 3 804
2014 3 to 10 years in the federal public service 38 43 10 4 1 4 0 84 5 1939
2014 11 to 20 years in the federal public service 40 41 11 4 2 3 0 84 5 1244
2014 More than 20 years in the federal public service 43 39 12 2 1 3 0 85 3 747
2011 Less than 3 years in the federal public service 44 36 10 3 1 4 1 85 4 548
2011 3 to 10 years in the federal public service 38 39 12 5 2 4 0 80 7 1499
2011 11 to 20 years in the federal public service 40 39 12 4 2 3 0 82 6 771
2011 More than 20 years in the federal public service 42 35 14 4 1 3 0 80 6 720

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 30 9 7 5 3 1 79 12 852
2017 3 to 10 years in the federal public service 40 36 11 6 4 2 1 78 10 1815
2017 11 to 20 years in the federal public service 42 37 9 6 3 1 1 81 10 1348
2017 More than 20 years in the federal public service 47 39 6 4 3 1 0 86 8 535
2014 Less than 3 years in the federal public service 49 29 8 6 3 3 2 82 10 804
2014 3 to 10 years in the federal public service 40 38 10 6 3 2 1 81 10 1940
2014 11 to 20 years in the federal public service 38 39 9 7 3 3 1 80 10 1244
2014 More than 20 years in the federal public service 46 37 8 4 2 2 1 86 6 748
2011 Less than 3 years in the federal public service 45 32 9 6 3 4 1 82 9 549
2011 3 to 10 years in the federal public service 40 36 9 7 4 3 1 80 11 1500
2011 11 to 20 years in the federal public service 44 33 8 6 5 3 0 80 11 771
2011 More than 20 years in the federal public service 48 31 11 5 2 3 1 82 7 721
2008 Less than 3 years in the federal public service 38 33 10 8 5 5 1 76 13 557
2008 3 to 10 years in the federal public service 35 34 11 9 6 4 1 72 16 1181
2008 11 to 20 years in the federal public service 38 34 9 9 6 3 1 75 15 631
2008 More than 20 years in the federal public service 41 35 9 5 5 3 2 79 11 636

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 29 14 7 3 7 1 74 11 854
2017 3 to 10 years in the federal public service 30 34 18 9 4 4 1 67 15 1819
2017 11 to 20 years in the federal public service 32 35 17 8 5 3 1 69 14 1351
2017 More than 20 years in the federal public service 35 37 13 7 4 3 0 75 11 536
2014 Less than 3 years in the federal public service 29 28 19 9 5 9 2 64 15 803
2014 3 to 10 years in the federal public service 25 35 19 9 4 6 1 64 14 1941
2014 11 to 20 years in the federal public service 25 35 19 11 5 4 1 63 17 1243
2014 More than 20 years in the federal public service 32 33 17 8 4 4 1 69 13 748
2011 Less than 3 years in the federal public service 24 33 20 12 3 7 1 62 17 548
2011 3 to 10 years in the federal public service 23 35 18 13 6 5 1 61 20 1501
2011 11 to 20 years in the federal public service 26 37 17 10 6 4 0 66 17 772
2011 More than 20 years in the federal public service 26 38 16 8 5 4 1 69 14 724

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 23 15 8 6 15 5 63 18 856
2017 3 to 10 years in the federal public service 17 24 17 15 14 10 3 47 33 1819
2017 11 to 20 years in the federal public service 16 26 17 15 15 8 3 47 34 1349
2017 More than 20 years in the federal public service 22 26 15 15 12 7 4 54 29 535
2014 Less than 3 years in the federal public service 30 22 15 10 5 13 4 63 19 801
2014 3 to 10 years in the federal public service 18 23 18 15 14 10 3 46 33 1941
2014 11 to 20 years in the federal public service 16 23 19 17 15 8 2 43 36 1244
2014 More than 20 years in the federal public service 21 25 17 13 13 7 3 52 29 748
2011 Less than 3 years in the federal public service 25 20 17 13 6 16 4 55 23 548
2011 3 to 10 years in the federal public service 15 21 16 16 16 14 3 44 38 1501
2011 11 to 20 years in the federal public service 15 19 20 15 20 9 3 38 40 769
2011 More than 20 years in the federal public service 19 22 17 15 13 9 5 48 33 723

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 39 3 5 1 0 0 92 6 856
2017 3 to 10 years in the federal public service 36 47 4 9 3 0 0 83 12 1823
2017 11 to 20 years in the federal public service 32 47 5 11 4 0 0 80 15 1352
2017 More than 20 years in the federal public service 30 53 5 9 3 0 0 83 12 535
2014 Less than 3 years in the federal public service 52 37 3 6 1 0 0 89 8 805
2014 3 to 10 years in the federal public service 39 46 4 8 2 0 0 85 11 1942
2014 11 to 20 years in the federal public service 36 47 4 10 3 0 0 82 14 1245
2014 More than 20 years in the federal public service 36 47 3 9 4 0 0 83 14 750
2011 Less than 3 years in the federal public service 54 36 3 4 1 0 0 91 5 548
2011 3 to 10 years in the federal public service 42 45 4 7 2 0 0 87 9 1501
2011 11 to 20 years in the federal public service 38 48 3 8 3 0 0 86 11 773
2011 More than 20 years in the federal public service 40 44 4 8 4 0 0 85 12 723
2008 Less than 3 years in the federal public service 44 43 4 6 3 0 0 87 9 557
2008 3 to 10 years in the federal public service 34 50 4 9 2 0 0 84 12 1181
2008 11 to 20 years in the federal public service 36 47 5 9 2 0 0 84 11 629
2008 More than 20 years in the federal public service 36 48 4 9 3 0 0 84 12 636

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 29 6 7 2 0 0 85 9 858
2017 3 to 10 years in the federal public service 40 38 8 9 5 0 0 78 14 1821
2017 11 to 20 years in the federal public service 38 36 8 11 6 0 0 75 17 1349
2017 More than 20 years in the federal public service 36 40 8 10 6 0 0 76 17 532
2014 Less than 3 years in the federal public service 56 32 6 5 2 0 0 88 7 803
2014 3 to 10 years in the federal public service 46 34 7 9 4 0 0 80 13 1942
2014 11 to 20 years in the federal public service 43 38 6 9 4 0 0 81 13 1245
2014 More than 20 years in the federal public service 44 36 4 10 6 0 0 80 15 750
2011 Less than 3 years in the federal public service 50 35 8 5 2 0 0 85 7 550
2011 3 to 10 years in the federal public service 44 34 9 8 5 0 0 79 12 1498
2011 11 to 20 years in the federal public service 44 36 7 9 4 0 0 80 13 770
2011 More than 20 years in the federal public service 44 33 8 10 4 0 0 78 14 722

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 30 8 4 1 0 0 88 5 855
2017 3 to 10 years in the federal public service 43 39 8 7 3 0 0 82 10 1816
2017 11 to 20 years in the federal public service 43 39 8 8 2 0 0 82 10 1342
2017 More than 20 years in the federal public service 45 38 9 5 2 0 1 84 7 534
2014 Less than 3 years in the federal public service 55 32 6 5 1 0 0 88 6 803
2014 3 to 10 years in the federal public service 43 38 10 7 2 0 0 81 9 1940
2014 11 to 20 years in the federal public service 43 37 9 8 3 0 0 80 10 1244
2014 More than 20 years in the federal public service 45 39 7 6 3 0 0 84 9 748

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 80 14 3 2 1 0 0 95 2 857
2017 3 to 10 years in the federal public service 72 21 2 2 1 0 1 94 4 1821
2017 11 to 20 years in the federal public service 66 23 4 4 1 1 0 90 5 1348
2017 More than 20 years in the federal public service 68 22 4 3 1 1 1 92 4 533
2014 Less than 3 years in the federal public service 81 14 2 2 1 0 0 96 2 805
2014 3 to 10 years in the federal public service 74 20 3 2 1 0 0 94 3 1940
2014 11 to 20 years in the federal public service 70 22 3 3 1 0 1 93 4 1245
2014 More than 20 years in the federal public service 69 23 2 2 1 1 1 94 4 749
2011 Less than 3 years in the federal public service 80 15 2 1 0 0 1 96 2 547
2011 3 to 10 years in the federal public service 74 18 3 3 2 1 1 93 4 1499
2011 11 to 20 years in the federal public service 75 19 3 2 1 1 1 95 2 773
2011 More than 20 years in the federal public service 74 19 3 2 1 1 1 94 3 722
2008 Less than 3 years in the federal public service 78 16 2 2 1 0 0 95 2 557
2008 3 to 10 years in the federal public service 71 20 3 3 2 1 1 92 5 1180
2008 11 to 20 years in the federal public service 73 20 3 2 1 0 1 94 3 627
2008 More than 20 years in the federal public service 71 21 2 4 1 0 1 93 5 634

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 14 4 4 2 0 1 90 6 858
2017 3 to 10 years in the federal public service 67 18 4 6 3 0 1 86 10 1819
2017 11 to 20 years in the federal public service 60 20 6 9 5 0 0 80 14 1351
2017 More than 20 years in the federal public service 65 20 5 8 2 0 1 86 10 536
2014 Less than 3 years in the federal public service 75 14 4 4 2 0 1 90 6 805
2014 3 to 10 years in the federal public service 64 19 5 7 4 0 1 84 11 1942
2014 11 to 20 years in the federal public service 63 21 4 7 4 0 0 84 12 1245
2014 More than 20 years in the federal public service 65 22 4 5 3 0 1 88 8 749
2011 Less than 3 years in the federal public service 68 17 4 7 2 0 2 87 9 548
2011 3 to 10 years in the federal public service 65 15 6 9 4 0 1 81 13 1499
2011 11 to 20 years in the federal public service 68 16 5 7 2 0 1 86 9 773
2011 More than 20 years in the federal public service 70 16 5 6 2 0 1 87 7 722
2008 Less than 3 years in the federal public service 66 17 6 7 4 0 1 84 10 557
2008 3 to 10 years in the federal public service 61 20 5 9 4 0 1 81 14 1180
2008 11 to 20 years in the federal public service 68 17 5 7 3 0 1 86 9 628
2008 More than 20 years in the federal public service 70 16 5 5 3 0 1 87 8 635

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 16 3 4 3 1 3 90 7 855
2017 3 to 10 years in the federal public service 71 16 5 4 2 0 2 89 7 1823
2017 11 to 20 years in the federal public service 66 18 6 6 3 0 1 85 9 1352
2017 More than 20 years in the federal public service 66 19 6 4 2 0 2 87 6 536
2014 Less than 3 years in the federal public service 79 10 3 3 2 0 3 92 5 805
2014 3 to 10 years in the federal public service 73 15 4 4 3 0 1 89 7 1941
2014 11 to 20 years in the federal public service 70 17 4 4 3 0 1 88 7 1244
2014 More than 20 years in the federal public service 69 19 3 3 2 0 3 91 5 750
2011 Less than 3 years in the federal public service 73 11 5 4 4 0 3 87 7 550
2011 3 to 10 years in the federal public service 70 14 5 4 4 0 2 87 8 1499
2011 11 to 20 years in the federal public service 70 13 6 6 2 0 3 86 8 769
2011 More than 20 years in the federal public service 68 16 6 3 3 0 3 87 6 722
2008 Less than 3 years in the federal public service 70 11 4 4 4 1 5 87 8 559
2008 3 to 10 years in the federal public service 66 13 4 5 6 0 4 84 12 1182
2008 11 to 20 years in the federal public service 64 13 5 7 4 0 7 83 12 629
2008 More than 20 years in the federal public service 66 15 5 4 4 0 7 87 8 632

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 82 11 2 2 2 0 2 94 4 858
2017 3 to 10 years in the federal public service 80 11 4 2 2 0 1 93 3 1820
2017 11 to 20 years in the federal public service 77 13 5 1 2 0 1 92 4 1349
2017 More than 20 years in the federal public service 76 14 4 2 2 0 2 92 3 533
2014 Less than 3 years in the federal public service 84 10 2 1 1 0 2 96 2 803
2014 3 to 10 years in the federal public service 81 12 3 2 2 0 1 93 4 1941
2014 11 to 20 years in the federal public service 80 11 4 2 2 0 2 92 4 1245
2014 More than 20 years in the federal public service 78 12 3 1 2 0 4 94 3 747
2011 Less than 3 years in the federal public service 81 10 4 1 2 0 2 93 3 550
2011 3 to 10 years in the federal public service 77 13 3 1 2 0 2 93 4 1499
2011 11 to 20 years in the federal public service 79 9 5 2 2 0 3 91 4 773
2011 More than 20 years in the federal public service 76 13 6 1 1 0 3 92 3 724
2008 Less than 3 years in the federal public service 80 7 3 2 3 1 4 92 5 559
2008 3 to 10 years in the federal public service 80 9 3 2 2 0 3 93 5 1181
2008 11 to 20 years in the federal public service 75 9 3 2 3 0 7 91 5 631
2008 More than 20 years in the federal public service 75 11 3 2 2 1 5 92 5 635

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 15 4 3 2 4 6 90 6 857
2017 3 to 10 years in the federal public service 60 21 8 4 2 2 3 86 6 1820
2017 11 to 20 years in the federal public service 54 23 10 7 3 1 2 80 10 1353
2017 More than 20 years in the federal public service 60 20 8 7 2 0 3 83 9 535
2014 Less than 3 years in the federal public service 71 15 4 2 1 2 5 92 3 801
2014 3 to 10 years in the federal public service 60 21 7 5 3 1 3 85 8 1940
2014 11 to 20 years in the federal public service 57 24 8 5 3 1 2 83 9 1245
2014 More than 20 years in the federal public service 58 23 8 3 2 2 4 86 6 747

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 16 3 3 2 2 2 92 5 855
2017 3 to 10 years in the federal public service 67 20 5 3 1 2 2 90 5 1818
2017 11 to 20 years in the federal public service 63 22 7 3 2 2 2 88 5 1351
2017 More than 20 years in the federal public service 65 21 7 3 1 2 2 89 4 535
2014 Less than 3 years in the federal public service 72 15 4 3 1 3 2 92 4 803
2014 3 to 10 years in the federal public service 68 20 5 2 1 2 2 91 4 1935
2014 11 to 20 years in the federal public service 65 21 5 3 1 2 2 91 4 1244
2014 More than 20 years in the federal public service 65 22 5 2 1 2 3 92 3 748
2011 Less than 3 years in the federal public service 71 17 4 3 1 3 2 92 4 549
2011 3 to 10 years in the federal public service 68 18 6 3 1 1 2 89 4 1498
2011 11 to 20 years in the federal public service 68 18 5 3 1 2 2 90 4 773
2011 More than 20 years in the federal public service 70 18 6 2 1 2 2 91 3 721
2008 Less than 3 years in the federal public service 68 18 5 3 1 3 3 91 4 559
2008 3 to 10 years in the federal public service 63 20 8 4 2 2 2 86 6 1180
2008 11 to 20 years in the federal public service 67 19 6 3 1 2 2 89 5 629
2008 More than 20 years in the federal public service 66 18 7 3 1 2 2 88 5 635

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 92 854
2017 3 to 10 years in the federal public service 15 85 1823
2017 11 to 20 years in the federal public service 18 82 1354
2017 More than 20 years in the federal public service 16 84 535
2014 Less than 3 years in the federal public service 8 92 805
2014 3 to 10 years in the federal public service 14 86 1937
2014 11 to 20 years in the federal public service 18 82 1243
2014 More than 20 years in the federal public service 16 84 747

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 73
2017 3 to 10 years in the federal public service 54 276
2017 11 to 20 years in the federal public service 48 239
2017 More than 20 years in the federal public service 33 85
2014 Less than 3 years in the federal public service 74 67
2014 3 to 10 years in the federal public service 51 274
2014 11 to 20 years in the federal public service 41 226
2014 More than 20 years in the federal public service 35 118

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 73
2017 3 to 10 years in the federal public service 62 276
2017 11 to 20 years in the federal public service 64 239
2017 More than 20 years in the federal public service 72 85
2014 Less than 3 years in the federal public service 41 67
2014 3 to 10 years in the federal public service 61 274
2014 11 to 20 years in the federal public service 72 226
2014 More than 20 years in the federal public service 61 118

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 6 276
2017 11 to 20 years in the federal public service 11 239
2017 More than 20 years in the federal public service 9 85
2014 Less than 3 years in the federal public service 0 67
2014 3 to 10 years in the federal public service 3 274
2014 11 to 20 years in the federal public service 7 226
2014 More than 20 years in the federal public service 9 118

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 73
2017 3 to 10 years in the federal public service 0 276
2017 11 to 20 years in the federal public service 0 239
2017 More than 20 years in the federal public service 0 85
2014 Less than 3 years in the federal public service 0 67
2014 3 to 10 years in the federal public service 0 274
2014 11 to 20 years in the federal public service 0 226
2014 More than 20 years in the federal public service 0 118

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 276
2017 11 to 20 years in the federal public service 3 239
2014 3 to 10 years in the federal public service 4 274
2014 11 to 20 years in the federal public service 5 226
2014 More than 20 years in the federal public service 4 118

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 73
2017 3 to 10 years in the federal public service 5 276
2017 11 to 20 years in the federal public service 7 239
2014 Less than 3 years in the federal public service 7 67
2014 3 to 10 years in the federal public service 6 274
2014 11 to 20 years in the federal public service 5 226

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 3 276
2017 11 to 20 years in the federal public service 6 239
2017 More than 20 years in the federal public service 6 85
2014 3 to 10 years in the federal public service 3 274
2014 11 to 20 years in the federal public service 3 226
2014 More than 20 years in the federal public service 5 118

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 73
2017 3 to 10 years in the federal public service 33 278
2017 11 to 20 years in the federal public service 39 239
2017 More than 20 years in the federal public service 36 85
2014 Less than 3 years in the federal public service 28 67
2014 3 to 10 years in the federal public service 34 274
2014 11 to 20 years in the federal public service 38 225
2014 More than 20 years in the federal public service 38 118

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 73
2017 3 to 10 years in the federal public service 38 278
2017 11 to 20 years in the federal public service 39 239
2017 More than 20 years in the federal public service 38 85
2014 Less than 3 years in the federal public service 27 67
2014 3 to 10 years in the federal public service 37 274
2014 11 to 20 years in the federal public service 47 225
2014 More than 20 years in the federal public service 38 118

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 73
2017 3 to 10 years in the federal public service 45 278
2017 11 to 20 years in the federal public service 47 239
2017 More than 20 years in the federal public service 48 85
2014 Less than 3 years in the federal public service 33 67
2014 3 to 10 years in the federal public service 40 274
2014 11 to 20 years in the federal public service 53 225
2014 More than 20 years in the federal public service 48 118

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 73
2017 3 to 10 years in the federal public service 43 278
2017 11 to 20 years in the federal public service 40 239
2017 More than 20 years in the federal public service 45 85
2014 Less than 3 years in the federal public service 42 67
2014 3 to 10 years in the federal public service 40 274
2014 11 to 20 years in the federal public service 40 225
2014 More than 20 years in the federal public service 50 118

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 73
2017 3 to 10 years in the federal public service 25 278
2017 11 to 20 years in the federal public service 25 239
2017 More than 20 years in the federal public service 29 85
2014 Less than 3 years in the federal public service 13 67
2014 3 to 10 years in the federal public service 26 274
2014 11 to 20 years in the federal public service 29 225
2014 More than 20 years in the federal public service 30 118

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 73
2017 3 to 10 years in the federal public service 55 278
2017 11 to 20 years in the federal public service 55 239
2017 More than 20 years in the federal public service 56 85
2014 Less than 3 years in the federal public service 54 67
2014 3 to 10 years in the federal public service 54 274
2014 11 to 20 years in the federal public service 49 225
2014 More than 20 years in the federal public service 46 118

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 73
2017 3 to 10 years in the federal public service 25 278
2017 11 to 20 years in the federal public service 32 239
2017 More than 20 years in the federal public service 37 85
2014 Less than 3 years in the federal public service 24 67
2014 3 to 10 years in the federal public service 39 274
2014 11 to 20 years in the federal public service 36 225
2014 More than 20 years in the federal public service 35 118

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 73
2014 More than 20 years in the federal public service 0 118

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 73
2017 3 to 10 years in the federal public service 10 278
2017 11 to 20 years in the federal public service 5 239
2014 Less than 3 years in the federal public service 19 67
2014 3 to 10 years in the federal public service 7 274
2014 11 to 20 years in the federal public service 6 225
2014 More than 20 years in the federal public service 6 118

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 73
2017 3 to 10 years in the federal public service 6 278
2017 11 to 20 years in the federal public service 10 239
2017 More than 20 years in the federal public service 10 85
2014 Less than 3 years in the federal public service 8 67
2014 3 to 10 years in the federal public service 10 274
2014 11 to 20 years in the federal public service 13 225
2014 More than 20 years in the federal public service 16 118

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 73
2017 3 to 10 years in the federal public service 47 278
2017 11 to 20 years in the federal public service 44 239
2017 More than 20 years in the federal public service 52 85
2014 Less than 3 years in the federal public service 44 67
2014 3 to 10 years in the federal public service 46 274
2014 11 to 20 years in the federal public service 49 225
2014 More than 20 years in the federal public service 48 118

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 73
2017 3 to 10 years in the federal public service 22 278
2017 11 to 20 years in the federal public service 23 239
2017 More than 20 years in the federal public service 18 85
2014 Less than 3 years in the federal public service 13 67
2014 3 to 10 years in the federal public service 24 274
2014 11 to 20 years in the federal public service 24 225
2014 More than 20 years in the federal public service 26 118

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 73
2017 3 to 10 years in the federal public service 11 278
2017 11 to 20 years in the federal public service 14 239
2017 More than 20 years in the federal public service 16 85
2014 Less than 3 years in the federal public service 11 67
2014 3 to 10 years in the federal public service 11 274
2014 11 to 20 years in the federal public service 14 225
2014 More than 20 years in the federal public service 10 118

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 73
2017 3 to 10 years in the federal public service 50 278
2017 11 to 20 years in the federal public service 53 239
2017 More than 20 years in the federal public service 46 85
2014 Less than 3 years in the federal public service 43 67
2014 3 to 10 years in the federal public service 53 274
2014 11 to 20 years in the federal public service 56 224
2014 More than 20 years in the federal public service 52 118

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 73
2017 3 to 10 years in the federal public service 26 278
2017 11 to 20 years in the federal public service 27 239
2017 More than 20 years in the federal public service 30 85
2014 Less than 3 years in the federal public service 19 67
2014 3 to 10 years in the federal public service 31 274
2014 11 to 20 years in the federal public service 28 224
2014 More than 20 years in the federal public service 34 118

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 4 278
2017 11 to 20 years in the federal public service 6 239
2017 More than 20 years in the federal public service 14 85
2014 3 to 10 years in the federal public service 9 274
2014 11 to 20 years in the federal public service 13 224
2014 More than 20 years in the federal public service 15 118

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 17 278
2017 11 to 20 years in the federal public service 16 239
2017 More than 20 years in the federal public service 19 85
2014 3 to 10 years in the federal public service 18 274
2014 11 to 20 years in the federal public service 25 224
2014 More than 20 years in the federal public service 24 118

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 278
2017 11 to 20 years in the federal public service 13 239
2017 More than 20 years in the federal public service 15 85
2014 3 to 10 years in the federal public service 13 274
2014 11 to 20 years in the federal public service 15 224
2014 More than 20 years in the federal public service 6 118

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 3 278
2017 11 to 20 years in the federal public service 4 239
2017 More than 20 years in the federal public service 13 85
2014 3 to 10 years in the federal public service 6 274
2014 11 to 20 years in the federal public service 9 224
2014 More than 20 years in the federal public service 9 118

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 73
2017 3 to 10 years in the federal public service 14 278
2017 11 to 20 years in the federal public service 15 239
2017 More than 20 years in the federal public service 10 85
2014 Less than 3 years in the federal public service 15 67
2014 3 to 10 years in the federal public service 14 274
2014 11 to 20 years in the federal public service 13 224
2014 More than 20 years in the federal public service 15 118

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 278
2017 11 to 20 years in the federal public service 9 239
2017 More than 20 years in the federal public service 8 85
2014 Less than 3 years in the federal public service 8 67
2014 3 to 10 years in the federal public service 10 274
2014 11 to 20 years in the federal public service 13 224
2014 More than 20 years in the federal public service 7 118

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 73
2017 3 to 10 years in the federal public service 31 278
2017 11 to 20 years in the federal public service 27 239
2017 More than 20 years in the federal public service 27 85
2014 Less than 3 years in the federal public service 35 67
2014 3 to 10 years in the federal public service 23 274
2014 11 to 20 years in the federal public service 21 224
2014 More than 20 years in the federal public service 25 118

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 72
2017 3 to 10 years in the federal public service 15 268
2017 11 to 20 years in the federal public service 14 229
2014 Less than 3 years in the federal public service 16 66
2014 3 to 10 years in the federal public service 12 258
2014 11 to 20 years in the federal public service 11 205
2014 More than 20 years in the federal public service 12 107

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 72
2017 3 to 10 years in the federal public service 23 268
2017 11 to 20 years in the federal public service 15 229
2017 More than 20 years in the federal public service 15 74
2014 Less than 3 years in the federal public service 28 66
2014 3 to 10 years in the federal public service 26 258
2014 11 to 20 years in the federal public service 11 205
2014 More than 20 years in the federal public service 15 107

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 72
2017 3 to 10 years in the federal public service 12 268
2017 11 to 20 years in the federal public service 9 229
2017 More than 20 years in the federal public service 9 74
2014 Less than 3 years in the federal public service 18 66
2014 3 to 10 years in the federal public service 12 258
2014 11 to 20 years in the federal public service 9 205
2014 More than 20 years in the federal public service 14 107

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 72
2017 3 to 10 years in the federal public service 9 268
2017 11 to 20 years in the federal public service 7 229
2014 Less than 3 years in the federal public service 8 66
2014 3 to 10 years in the federal public service 9 258
2014 11 to 20 years in the federal public service 5 205
2014 More than 20 years in the federal public service 8 107

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 72
2017 3 to 10 years in the federal public service 11 268
2017 11 to 20 years in the federal public service 12 229
2014 Less than 3 years in the federal public service 10 66
2014 3 to 10 years in the federal public service 10 258
2014 11 to 20 years in the federal public service 13 205
2014 More than 20 years in the federal public service 18 107

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 72
2017 3 to 10 years in the federal public service 17 268
2017 11 to 20 years in the federal public service 15 229
2017 More than 20 years in the federal public service 16 74
2014 Less than 3 years in the federal public service 9 66
2014 3 to 10 years in the federal public service 13 258
2014 11 to 20 years in the federal public service 11 205
2014 More than 20 years in the federal public service 9 107

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 72
2017 3 to 10 years in the federal public service 18 268
2017 11 to 20 years in the federal public service 15 229
2017 More than 20 years in the federal public service 16 74
2014 3 to 10 years in the federal public service 17 258
2014 11 to 20 years in the federal public service 17 205
2014 More than 20 years in the federal public service 15 107

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 72
2017 3 to 10 years in the federal public service 11 268
2017 11 to 20 years in the federal public service 6 229
2014 Less than 3 years in the federal public service 14 66
2014 3 to 10 years in the federal public service 11 258
2014 11 to 20 years in the federal public service 7 205

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 72
2017 3 to 10 years in the federal public service 10 268
2017 11 to 20 years in the federal public service 11 229
2017 More than 20 years in the federal public service 15 74
2014 Less than 3 years in the federal public service 10 66
2014 3 to 10 years in the federal public service 11 258
2014 11 to 20 years in the federal public service 13 205
2014 More than 20 years in the federal public service 10 107

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 72
2017 3 to 10 years in the federal public service 25 268
2017 11 to 20 years in the federal public service 23 229
2017 More than 20 years in the federal public service 15 74
2014 Less than 3 years in the federal public service 17 66
2014 3 to 10 years in the federal public service 27 258
2014 11 to 20 years in the federal public service 26 205
2014 More than 20 years in the federal public service 17 107

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 72
2017 3 to 10 years in the federal public service 8 268
2017 11 to 20 years in the federal public service 9 229
2014 3 to 10 years in the federal public service 13 258
2014 11 to 20 years in the federal public service 9 205
2014 More than 20 years in the federal public service 6 107

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 72
2017 3 to 10 years in the federal public service 46 268
2017 11 to 20 years in the federal public service 42 229
2017 More than 20 years in the federal public service 37 74
2014 Less than 3 years in the federal public service 45 66
2014 3 to 10 years in the federal public service 48 258
2014 11 to 20 years in the federal public service 51 205
2014 More than 20 years in the federal public service 36 107

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 74
2014 More than 20 years in the federal public service 0 107

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 72
2017 3 to 10 years in the federal public service 46 268
2017 11 to 20 years in the federal public service 51 229
2017 More than 20 years in the federal public service 54 74
2014 Less than 3 years in the federal public service 31 66
2014 3 to 10 years in the federal public service 51 258
2014 11 to 20 years in the federal public service 51 205
2014 More than 20 years in the federal public service 49 107

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 72
2017 3 to 10 years in the federal public service 12 268
2017 11 to 20 years in the federal public service 11 229
2017 More than 20 years in the federal public service 15 74
2014 3 to 10 years in the federal public service 6 258
2014 11 to 20 years in the federal public service 18 205
2014 More than 20 years in the federal public service 18 107

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 91 9 73
2017 3 to 10 years in the federal public service 91 9 278
2017 11 to 20 years in the federal public service 93 7 238
2017 More than 20 years in the federal public service 95 5 85

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 12 13 3 1 30 14 70 7 855
2017 3 to 10 years in the federal public service 17 17 19 5 5 26 10 53 16 1819
2017 11 to 20 years in the federal public service 15 19 22 6 6 24 8 50 18 1351
2017 More than 20 years in the federal public service 18 25 17 7 7 23 4 60 18 535
2014 Less than 3 years in the federal public service 28 13 12 3 2 29 13 71 8 805
2014 3 to 10 years in the federal public service 17 15 19 5 5 29 11 53 17 1940
2014 11 to 20 years in the federal public service 17 17 20 8 6 26 6 50 20 1245
2014 More than 20 years in the federal public service 18 22 19 6 7 22 5 56 18 750

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 23 11 2 1 16 4 83 4 855
2017 3 to 10 years in the federal public service 29 28 20 5 4 12 2 66 11 1816
2017 11 to 20 years in the federal public service 26 31 22 5 4 11 1 64 11 1351
2017 More than 20 years in the federal public service 30 34 15 6 5 8 1 71 12 535
2014 Less than 3 years in the federal public service 45 20 12 4 1 16 2 80 6 804
2014 3 to 10 years in the federal public service 28 27 19 5 3 16 2 68 10 1939
2014 11 to 20 years in the federal public service 26 27 20 7 5 14 1 63 13 1245
2014 More than 20 years in the federal public service 31 31 17 5 5 10 1 70 11 750
2011 Less than 3 years in the federal public service 46 29 12 3 2 8 1 82 5 549
2011 3 to 10 years in the federal public service 36 33 14 5 4 8 0 75 10 1501
2011 11 to 20 years in the federal public service 30 35 15 7 6 6 0 69 14 768
2011 More than 20 years in the federal public service 33 38 13 6 3 6 0 76 10 722

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 97 858
2017 3 to 10 years in the federal public service 8 92 1821
2017 11 to 20 years in the federal public service 9 91 1353
2017 More than 20 years in the federal public service 8 92 534
2014 Less than 3 years in the federal public service 4 96 802
2014 3 to 10 years in the federal public service 7 93 1933
2014 11 to 20 years in the federal public service 9 91 1243
2014 More than 20 years in the federal public service 8 92 745

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 30
2017 3 to 10 years in the federal public service 37 136
2017 11 to 20 years in the federal public service 35 115
2017 More than 20 years in the federal public service 32 43
2014 Less than 3 years in the federal public service 50 33
2014 3 to 10 years in the federal public service 35 133
2014 11 to 20 years in the federal public service 33 108
2014 More than 20 years in the federal public service 31 57

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 30
2017 3 to 10 years in the federal public service 83 136
2017 11 to 20 years in the federal public service 84 115
2017 More than 20 years in the federal public service 84 43
2014 Less than 3 years in the federal public service 63 33
2014 3 to 10 years in the federal public service 77 133
2014 11 to 20 years in the federal public service 80 108
2014 More than 20 years in the federal public service 84 57

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 3 136
2017 11 to 20 years in the federal public service 5 115
2014 Less than 3 years in the federal public service 0 33
2014 3 to 10 years in the federal public service 4 133
2014 11 to 20 years in the federal public service 5 108

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 136
2017 11 to 20 years in the federal public service 0 115
2017 More than 20 years in the federal public service 0 43
2014 3 to 10 years in the federal public service 0 133
2014 11 to 20 years in the federal public service 0 108
2014 More than 20 years in the federal public service 0 57

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 136
2017 11 to 20 years in the federal public service 4 115
2014 3 to 10 years in the federal public service 4 133
2014 11 to 20 years in the federal public service 7 108

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 4 133

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 136
2017 11 to 20 years in the federal public service 10 115
2014 3 to 10 years in the federal public service 7 133
2014 11 to 20 years in the federal public service 10 108

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 30
2017 3 to 10 years in the federal public service 27 137
2017 11 to 20 years in the federal public service 26 114
2017 More than 20 years in the federal public service 14 42
2014 Less than 3 years in the federal public service 33 33
2014 3 to 10 years in the federal public service 24 134
2014 11 to 20 years in the federal public service 22 109
2014 More than 20 years in the federal public service 9 57

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 29 137
2017 11 to 20 years in the federal public service 20 114
2017 More than 20 years in the federal public service 17 42
2014 Less than 3 years in the federal public service 35 33
2014 3 to 10 years in the federal public service 17 134
2014 11 to 20 years in the federal public service 21 109
2014 More than 20 years in the federal public service 15 57

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 21 137
2017 11 to 20 years in the federal public service 15 114
2014 Less than 3 years in the federal public service 31 33
2014 3 to 10 years in the federal public service 17 134
2014 11 to 20 years in the federal public service 17 109
2014 More than 20 years in the federal public service 9 57

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 9 137
2017 11 to 20 years in the federal public service 7 114
2014 3 to 10 years in the federal public service 7 134
2014 11 to 20 years in the federal public service 5 109

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 30
2017 3 to 10 years in the federal public service 23 137
2017 11 to 20 years in the federal public service 24 114
2017 More than 20 years in the federal public service 45 42
2014 Less than 3 years in the federal public service 25 33
2014 3 to 10 years in the federal public service 17 134
2014 11 to 20 years in the federal public service 14 109
2014 More than 20 years in the federal public service 41 57

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 30
2017 3 to 10 years in the federal public service 28 137
2017 11 to 20 years in the federal public service 20 114
2017 More than 20 years in the federal public service 16 42
2014 Less than 3 years in the federal public service 18 33
2014 3 to 10 years in the federal public service 18 134
2014 11 to 20 years in the federal public service 20 109
2014 More than 20 years in the federal public service 9 57

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2014 3 to 10 years in the federal public service 4 134

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 42

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 137
2017 11 to 20 years in the federal public service 11 114
2014 3 to 10 years in the federal public service 8 134
2014 11 to 20 years in the federal public service 6 109
2014 More than 20 years in the federal public service 9 57

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 21 137
2017 11 to 20 years in the federal public service 24 114
2017 More than 20 years in the federal public service 19 42
2014 3 to 10 years in the federal public service 21 134
2014 11 to 20 years in the federal public service 22 109
2014 More than 20 years in the federal public service 9 57

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 137
2017 11 to 20 years in the federal public service 0 114
2017 More than 20 years in the federal public service 0 42

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 10 137
2017 11 to 20 years in the federal public service 18 114
2017 More than 20 years in the federal public service 24 42
2014 3 to 10 years in the federal public service 9 134
2014 11 to 20 years in the federal public service 23 109
2014 More than 20 years in the federal public service 26 57

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 137
2017 11 to 20 years in the federal public service 0 114
2017 More than 20 years in the federal public service 0 42
2014 Less than 3 years in the federal public service 0 33
2014 3 to 10 years in the federal public service 0 134
2014 11 to 20 years in the federal public service 0 109
2014 More than 20 years in the federal public service 0 57

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 30
2017 3 to 10 years in the federal public service 15 137
2017 11 to 20 years in the federal public service 21 114
2017 More than 20 years in the federal public service 14 42
2014 Less than 3 years in the federal public service 25 33
2014 3 to 10 years in the federal public service 27 134
2014 11 to 20 years in the federal public service 30 109
2014 More than 20 years in the federal public service 29 57

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 26 135
2017 11 to 20 years in the federal public service 31 115
2017 More than 20 years in the federal public service 37 43
2014 3 to 10 years in the federal public service 30 134
2014 11 to 20 years in the federal public service 28 108
2014 More than 20 years in the federal public service 29 57

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 11 135
2017 11 to 20 years in the federal public service 10 115
2017 More than 20 years in the federal public service 21 43
2014 3 to 10 years in the federal public service 12 134
2014 11 to 20 years in the federal public service 14 108
2014 More than 20 years in the federal public service 25 57

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 4 135
2017 11 to 20 years in the federal public service 5 115
2014 Less than 3 years in the federal public service 0 33
2014 3 to 10 years in the federal public service 8 134

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 11 135
2017 11 to 20 years in the federal public service 16 115
2017 More than 20 years in the federal public service 28 43
2014 Less than 3 years in the federal public service 0 33
2014 3 to 10 years in the federal public service 15 134
2014 11 to 20 years in the federal public service 17 108
2014 More than 20 years in the federal public service 27 57

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 5 135
2017 11 to 20 years in the federal public service 6 115
2017 More than 20 years in the federal public service 14 43
2014 3 to 10 years in the federal public service 6 134
2014 11 to 20 years in the federal public service 6 108

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 4 135
2017 11 to 20 years in the federal public service 4 115
2017 More than 20 years in the federal public service 14 43
2014 3 to 10 years in the federal public service 6 134
2014 11 to 20 years in the federal public service 11 108
2014 More than 20 years in the federal public service 10 57

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 135
2017 11 to 20 years in the federal public service 4 115
2014 3 to 10 years in the federal public service 10 134
2014 11 to 20 years in the federal public service 11 108
2014 More than 20 years in the federal public service 11 57

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 6 115
2014 3 to 10 years in the federal public service 6 134
2014 11 to 20 years in the federal public service 8 108
2014 More than 20 years in the federal public service 8 57

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 30
2017 3 to 10 years in the federal public service 59 135
2017 11 to 20 years in the federal public service 57 115
2017 More than 20 years in the federal public service 35 43
2014 Less than 3 years in the federal public service 70 33
2014 3 to 10 years in the federal public service 46 134
2014 11 to 20 years in the federal public service 43 108
2014 More than 20 years in the federal public service 39 57

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 10 126
2014 11 to 20 years in the federal public service 5 97
2014 More than 20 years in the federal public service 12 52

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 30
2017 3 to 10 years in the federal public service 16 131
2017 11 to 20 years in the federal public service 7 110
2017 More than 20 years in the federal public service 14 37
2014 Less than 3 years in the federal public service 16 32
2014 3 to 10 years in the federal public service 17 126

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 131
2017 11 to 20 years in the federal public service 0 110
2014 Less than 3 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 4 126

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 5 131
2017 11 to 20 years in the federal public service 8 110
2014 Less than 3 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 6 126
2014 11 to 20 years in the federal public service 6 97

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 16 131
2017 11 to 20 years in the federal public service 12 110
2014 3 to 10 years in the federal public service 12 126
2014 11 to 20 years in the federal public service 8 97
2014 More than 20 years in the federal public service 10 52

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 131
2017 11 to 20 years in the federal public service 11 110
2014 3 to 10 years in the federal public service 9 126
2014 11 to 20 years in the federal public service 6 97

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 131
2017 11 to 20 years in the federal public service 11 110
2014 3 to 10 years in the federal public service 6 126
2014 11 to 20 years in the federal public service 13 97

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 26 131
2017 11 to 20 years in the federal public service 26 110
2017 More than 20 years in the federal public service 21 37
2014 3 to 10 years in the federal public service 13 126
2014 11 to 20 years in the federal public service 30 97
2014 More than 20 years in the federal public service 17 52

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 131
2017 11 to 20 years in the federal public service 14 110
2014 3 to 10 years in the federal public service 10 126
2014 11 to 20 years in the federal public service 6 97

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 30
2017 3 to 10 years in the federal public service 51 131
2017 11 to 20 years in the federal public service 52 110
2017 More than 20 years in the federal public service 35 37
2014 Less than 3 years in the federal public service 43 32
2014 3 to 10 years in the federal public service 47 126
2014 11 to 20 years in the federal public service 51 97
2014 More than 20 years in the federal public service 31 52

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2014 More than 20 years in the federal public service 0 52

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 30
2017 3 to 10 years in the federal public service 58 131
2017 11 to 20 years in the federal public service 64 110
2017 More than 20 years in the federal public service 59 37
2014 Less than 3 years in the federal public service 48 32
2014 3 to 10 years in the federal public service 59 126
2014 11 to 20 years in the federal public service 67 97
2014 More than 20 years in the federal public service 44 52

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 More than 20 years in the federal public service 0 37

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 131
2017 11 to 20 years in the federal public service 13 110
2017 More than 20 years in the federal public service 14 37
2014 3 to 10 years in the federal public service 11 126
2014 11 to 20 years in the federal public service 9 97
2014 More than 20 years in the federal public service 19 52

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 94 6 30
2017 3 to 10 years in the federal public service 89 11 136
2017 11 to 20 years in the federal public service 94 6 115
2017 More than 20 years in the federal public service 97 3 42

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 14 11 1 1 33 12 75 4 854
2017 3 to 10 years in the federal public service 19 17 19 3 3 31 9 59 9 1819
2017 11 to 20 years in the federal public service 16 18 21 3 3 32 7 55 10 1350
2017 More than 20 years in the federal public service 21 24 19 3 3 27 4 64 8 535
2014 Less than 3 years in the federal public service 29 11 12 2 1 32 14 73 5 803
2014 3 to 10 years in the federal public service 19 15 17 3 2 35 10 60 9 1938
2014 11 to 20 years in the federal public service 18 15 21 4 3 33 6 54 10 1241
2014 More than 20 years in the federal public service 22 20 20 2 2 28 5 63 7 749

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 23 9 1 1 16 4 85 3 854
2017 3 to 10 years in the federal public service 32 29 17 3 3 14 2 72 7 1814
2017 11 to 20 years in the federal public service 30 32 19 2 3 13 1 72 6 1350
2017 More than 20 years in the federal public service 36 34 15 2 2 8 2 78 5 533
2014 Less than 3 years in the federal public service 49 18 11 2 1 16 3 83 4 802
2014 3 to 10 years in the federal public service 32 28 15 3 2 18 2 75 6 1938
2014 11 to 20 years in the federal public service 28 28 21 3 2 17 1 68 6 1243
2014 More than 20 years in the federal public service 36 27 17 3 3 13 2 74 6 749
2011 Less than 3 years in the federal public service 52 28 9 2 0 8 0 87 3 549
2011 3 to 10 years in the federal public service 41 34 11 3 2 9 0 82 6 1501
2011 11 to 20 years in the federal public service 37 38 12 4 3 6 0 80 8 770
2011 More than 20 years in the federal public service 43 34 11 3 2 6 0 83 5 723

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 88 857
2017 3 to 10 years in the federal public service 17 83 1820
2017 11 to 20 years in the federal public service 20 80 1353
2017 More than 20 years in the federal public service 17 83 536
2014 Less than 3 years in the federal public service 8 92 801
2014 3 to 10 years in the federal public service 14 86 1936
2014 11 to 20 years in the federal public service 17 83 1240
2014 More than 20 years in the federal public service 15 85 746

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 22 96
2017 3 to 10 years in the federal public service 78 22 318
2017 11 to 20 years in the federal public service 76 24 264
2017 More than 20 years in the federal public service 82 18 92
2014 Less than 3 years in the federal public service 70 30 68
2014 3 to 10 years in the federal public service 78 22 272
2014 11 to 20 years in the federal public service 80 20 206
2014 More than 20 years in the federal public service 74 26 113

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 32 5 9 0 0 0 86 9 76
2017 3 to 10 years in the federal public service 46 35 5 8 4 0 2 84 12 248
2017 11 to 20 years in the federal public service 50 32 5 9 4 0 0 82 13 202
2017 More than 20 years in the federal public service 37 43 5 8 7 0 0 80 14 75
2014 Less than 3 years in the federal public service 66 25 0 2 2 4 0 95 5 48
2014 3 to 10 years in the federal public service 57 28 8 4 2 0 0 86 6 214
2014 11 to 20 years in the federal public service 47 39 5 6 3 0 1 87 9 166
2014 More than 20 years in the federal public service 56 36 1 4 2 0 1 93 6 84

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 31 12 14 8 8 8 60 26 857
2017 3 to 10 years in the federal public service 23 46 12 10 4 1 4 73 14 1820
2017 11 to 20 years in the federal public service 29 52 8 4 1 1 5 87 5 1352
2017 More than 20 years in the federal public service 35 50 5 2 0 0 7 92 2 535
2014 Less than 3 years in the federal public service 18 31 12 11 8 8 13 61 24 802
2014 3 to 10 years in the federal public service 22 50 11 7 3 2 4 77 11 1941
2014 11 to 20 years in the federal public service 29 51 8 3 1 2 6 87 4 1243
2014 More than 20 years in the federal public service 35 47 7 2 0 2 8 90 2 750
2011 Less than 3 years in the federal public service 14 42 14 16 5 4 5 61 23 550
2011 3 to 10 years in the federal public service 24 53 10 8 2 1 2 79 11 1500
2011 11 to 20 years in the federal public service 33 51 8 4 1 0 4 87 5 769
2011 More than 20 years in the federal public service 37 45 9 2 0 1 6 88 2 722
2008 Less than 3 years in the federal public service 10 39 15 17 9 4 6 55 29 559
2008 3 to 10 years in the federal public service 23 50 11 10 3 1 2 76 13 1182
2008 11 to 20 years in the federal public service 33 49 8 5 1 0 4 86 6 630
2008 More than 20 years in the federal public service 37 47 5 2 1 1 8 91 3 636

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 16 14 6 4 31 13 57 18 855
2017 3 to 10 years in the federal public service 11 22 20 9 7 22 9 47 23 1817
2017 11 to 20 years in the federal public service 10 23 22 9 6 23 7 48 21 1348
2017 More than 20 years in the federal public service 12 29 23 8 4 18 6 54 16 531
2014 Less than 3 years in the federal public service 13 14 15 5 3 29 20 54 16 803
2014 3 to 10 years in the federal public service 10 21 21 9 5 23 11 47 21 1940
2014 11 to 20 years in the federal public service 11 22 23 7 5 22 9 49 18 1242
2014 More than 20 years in the federal public service 13 27 19 6 6 18 11 56 17 749
2011 Less than 3 years in the federal public service 12 21 20 8 3 27 9 52 17 550
2011 3 to 10 years in the federal public service 11 24 21 10 7 23 5 48 23 1499
2011 11 to 20 years in the federal public service 9 25 23 11 8 19 4 45 26 768
2011 More than 20 years in the federal public service 16 26 24 11 4 13 6 52 18 722

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 19 10 1 1 19 8 83 3 856
2017 3 to 10 years in the federal public service 43 30 10 3 2 9 4 83 5 1824
2017 11 to 20 years in the federal public service 42 32 10 2 2 6 5 84 5 1348
2017 More than 20 years in the federal public service 45 33 8 2 1 4 7 87 3 535
2014 Less than 3 years in the federal public service 36 20 8 2 1 20 12 84 4 804
2014 3 to 10 years in the federal public service 39 30 11 2 1 11 5 83 3 1940
2014 11 to 20 years in the federal public service 39 30 11 4 2 8 6 81 7 1243
2014 More than 20 years in the federal public service 42 31 7 3 2 6 9 87 5 748
2011 Less than 3 years in the federal public service 40 25 10 2 0 17 5 84 4 550
2011 3 to 10 years in the federal public service 42 32 11 3 2 8 3 83 5 1501
2011 11 to 20 years in the federal public service 42 32 10 4 2 7 3 82 7 769
2011 More than 20 years in the federal public service 42 28 12 4 1 6 6 80 6 722
2008 Less than 3 years in the federal public service 30 30 10 2 1 21 6 81 4 559
2008 3 to 10 years in the federal public service 37 33 13 4 2 10 3 79 6 1182
2008 11 to 20 years in the federal public service 38 38 10 4 3 4 4 82 8 630
2008 More than 20 years in the federal public service 36 36 11 4 2 4 8 81 7 635

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 19 12 2 0 22 8 81 3 855
2017 3 to 10 years in the federal public service 34 32 12 4 3 11 4 78 8 1815
2017 11 to 20 years in the federal public service 33 33 14 4 2 9 5 77 8 1351
2017 More than 20 years in the federal public service 34 34 10 5 2 8 6 80 8 530
2014 Less than 3 years in the federal public service 33 19 11 2 1 23 13 79 3 802
2014 3 to 10 years in the federal public service 31 30 13 4 2 15 5 76 7 1940
2014 11 to 20 years in the federal public service 31 31 14 4 2 12 6 76 7 1241
2014 More than 20 years in the federal public service 33 31 11 5 2 10 9 79 8 747
2011 Less than 3 years in the federal public service 32 26 13 2 1 21 5 79 4 550
2011 3 to 10 years in the federal public service 34 30 15 5 3 11 2 74 9 1501
2011 11 to 20 years in the federal public service 31 33 13 5 4 10 4 74 11 768
2011 More than 20 years in the federal public service 33 30 17 5 2 7 6 73 8 722
2008 Less than 3 years in the federal public service 27 28 14 5 4 17 6 71 11 559
2008 3 to 10 years in the federal public service 28 31 16 9 4 9 3 67 15 1182
2008 11 to 20 years in the federal public service 30 36 13 7 6 4 4 72 14 631
2008 More than 20 years in the federal public service 32 32 13 7 5 5 7 72 13 636
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 23 5 4 2 1 1 88 6 855
2017 3 to 10 years in the federal public service 56 26 7 5 4 1 0 83 10 1822
2017 11 to 20 years in the federal public service 55 25 8 6 5 1 0 81 11 1351
2017 More than 20 years in the federal public service 57 25 7 5 3 1 1 84 9 534

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 22 7 3 3 1 1 87 5 857
2017 3 to 10 years in the federal public service 56 24 10 4 4 1 0 81 8 1821
2017 11 to 20 years in the federal public service 53 26 10 4 5 2 0 80 9 1352
2017 More than 20 years in the federal public service 55 25 11 4 3 1 0 82 8 535

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 30 17 12 6 13 1 59 21 857
2017 3 to 10 years in the federal public service 16 35 20 14 9 5 1 54 24 1822
2017 11 to 20 years in the federal public service 15 41 21 11 7 5 0 59 19 1352
2017 More than 20 years in the federal public service 22 41 18 8 6 4 0 66 15 535

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 38 14 9 5 5 1 70 15 858
2017 3 to 10 years in the federal public service 17 37 19 14 9 3 1 57 24 1823
2017 11 to 20 years in the federal public service 14 37 19 17 10 3 0 53 27 1351
2017 More than 20 years in the federal public service 20 42 19 9 8 2 0 63 18 534

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 20 19 18 23 1 2 39 42 856
2017 3 to 10 years in the federal public service 11 17 21 18 31 0 1 28 50 1822
2017 11 to 20 years in the federal public service 15 21 20 18 23 0 2 37 42 1353
2017 More than 20 years in the federal public service 17 22 22 15 21 0 2 40 38 532

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 33 22 8 4 0 1 65 13 858
2017 3 to 10 years in the federal public service 20 26 29 16 9 0 1 46 25 1823
2017 11 to 20 years in the federal public service 13 24 30 20 12 0 1 37 32 1352
2017 More than 20 years in the federal public service 13 27 28 18 13 0 1 41 31 534

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 28 16 6 3 1 4 73 10 850
2017 3 to 10 years in the federal public service 26 30 21 13 7 1 3 57 20 1820
2017 11 to 20 years in the federal public service 16 29 27 17 10 0 2 46 27 1348
2017 More than 20 years in the federal public service 15 30 24 17 12 0 2 46 29 533

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 25 19 9 6 2 3 63 16 854
2017 3 to 10 years in the federal public service 22 25 23 16 11 1 3 49 28 1820
2017 11 to 20 years in the federal public service 17 25 25 18 13 1 2 43 32 1351
2017 More than 20 years in the federal public service 16 29 23 16 13 1 1 46 30 532

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 18 7 3 1 2 8 88 4 856
2017 3 to 10 years in the federal public service 48 23 14 5 3 1 8 77 8 1818
2017 11 to 20 years in the federal public service 38 29 15 7 4 0 7 72 12 1352
2017 More than 20 years in the federal public service 37 25 17 8 5 0 8 68 14 532

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 27 17 7 6 0 2 70 13 852
2017 3 to 10 years in the federal public service 30 29 21 10 8 0 1 60 18 1816
2017 11 to 20 years in the federal public service 23 30 24 13 10 0 1 53 23 1348
2017 More than 20 years in the federal public service 25 31 24 12 7 0 1 57 19 530

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 28 14 5 4 1 3 76 9 850
2017 3 to 10 years in the federal public service 29 33 20 9 6 1 2 64 16 1815
2017 11 to 20 years in the federal public service 26 33 21 13 5 1 1 60 18 1347
2017 More than 20 years in the federal public service 27 38 19 9 5 1 2 67 14 532

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 29 16 5 3 1 3 75 8 849
2017 3 to 10 years in the federal public service 23 31 23 14 7 0 2 56 21 1814
2017 11 to 20 years in the federal public service 16 30 27 18 8 1 1 46 26 1348
2017 More than 20 years in the federal public service 18 30 27 15 8 0 0 49 23 531

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 28 15 6 5 1 3 73 12 851
2017 3 to 10 years in the federal public service 30 29 21 11 7 0 2 60 18 1814
2017 11 to 20 years in the federal public service 26 30 23 12 7 0 1 57 19 1349
2017 More than 20 years in the federal public service 30 35 18 11 5 0 1 66 16 531

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 31 15 6 3 0 2 76 9 848
2017 3 to 10 years in the federal public service 29 33 19 9 6 0 2 64 16 1811
2017 11 to 20 years in the federal public service 21 30 23 15 9 0 2 52 24 1344
2017 More than 20 years in the federal public service 19 30 25 16 9 0 1 49 25 529

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 18 11 3 2 0 3 84 5 853
2017 3 to 10 years in the federal public service 53 23 13 5 3 0 3 79 8 1821
2017 11 to 20 years in the federal public service 50 26 13 5 3 0 2 78 9 1351
2017 More than 20 years in the federal public service 48 29 14 3 3 0 2 79 7 530

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 81 7 3 2 2 1 4 92 4 856
2017 3 to 10 years in the federal public service 72 11 6 3 3 1 4 87 7 1818
2017 11 to 20 years in the federal public service 69 15 6 4 3 1 3 87 7 1353
2017 More than 20 years in the federal public service 74 13 4 4 3 1 2 89 7 533

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 14 5 2 1 0 3 92 4 854
2017 3 to 10 years in the federal public service 57 25 9 4 2 0 3 85 6 1821
2017 11 to 20 years in the federal public service 53 29 9 4 2 0 2 85 6 1351
2017 More than 20 years in the federal public service 61 25 9 2 2 0 1 87 4 532

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 12 5 4 2 0 3 88 6 852
2017 3 to 10 years in the federal public service 60 18 9 4 4 0 3 82 9 1818
2017 11 to 20 years in the federal public service 57 23 9 6 4 0 2 81 10 1346
2017 More than 20 years in the federal public service 62 20 8 5 4 1 1 83 9 534

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 5 2 1 1 0 22 96 2 853
2017 3 to 10 years in the federal public service 58 10 3 1 1 0 26 92 3 1817
2017 11 to 20 years in the federal public service 52 15 7 4 1 0 21 86 5 1352
2017 More than 20 years in the federal public service 51 20 7 2 1 0 21 89 3 534

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 8 3 1 1 0 9 94 2 850
2017 3 to 10 years in the federal public service 69 14 5 2 1 1 9 92 3 1811
2017 11 to 20 years in the federal public service 66 17 6 2 1 0 7 90 3 1349
2017 More than 20 years in the federal public service 61 24 6 2 1 1 6 91 3 528

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 18 15 13 13 0 2 58 26 857
2017 3 to 10 years in the federal public service 53 14 8 8 12 0 4 70 21 1819
2017 11 to 20 years in the federal public service 68 14 5 3 5 1 4 86 9 1353
2017 More than 20 years in the federal public service 72 14 4 2 2 1 4 91 5 534

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 23 11 4 2 0 2 83 6 855
2017 3 to 10 years in the federal public service 51 25 13 5 3 0 4 79 8 1820
2017 11 to 20 years in the federal public service 48 29 13 4 2 0 3 80 6 1348
2017 More than 20 years in the federal public service 49 27 15 4 2 1 2 79 6 530

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 38 30 7 3 1 1 59 10 857
2017 3 to 10 years in the federal public service 13 29 38 13 6 0 0 42 19 1825
2017 11 to 20 years in the federal public service 8 27 41 17 6 0 0 35 23 1350
2017 More than 20 years in the federal public service 12 27 39 16 5 0 0 39 21 535

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 12 37 27 19 1 1 46 16 855
2017 3 to 10 years in the federal public service 8 17 40 24 10 0 1 34 25 1819
2017 11 to 20 years in the federal public service 8 23 42 19 8 0 0 27 31 1351
2017 More than 20 years in the federal public service 8 22 43 21 6 0 0 26 31 533
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 20 23 15 17 3 1 21 79 858
2017 3 to 10 years in the federal public service 14 19 24 17 23 2 1 14 86 1823
2017 11 to 20 years in the federal public service 23 24 22 13 15 3 1 24 76 1353
2017 More than 20 years in the federal public service 29 26 19 11 11 2 1 30 70 536

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 657
2017 3 to 10 years in the federal public service 30 1519
2017 11 to 20 years in the federal public service 18 989
2017 More than 20 years in the federal public service 13 359

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 657
2017 3 to 10 years in the federal public service 46 1519
2017 11 to 20 years in the federal public service 33 989
2017 More than 20 years in the federal public service 26 359

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 657
2017 3 to 10 years in the federal public service 28 1519
2017 11 to 20 years in the federal public service 20 989
2017 More than 20 years in the federal public service 16 359

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 657
2017 3 to 10 years in the federal public service 59 1519
2017 11 to 20 years in the federal public service 58 989
2017 More than 20 years in the federal public service 45 359

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 657
2017 3 to 10 years in the federal public service 10 1519
2017 11 to 20 years in the federal public service 7 989
2017 More than 20 years in the federal public service 2 359

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 657
2017 3 to 10 years in the federal public service 35 1519
2017 11 to 20 years in the federal public service 41 989
2017 More than 20 years in the federal public service 50 359

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 55 16 10 3 10 640
2017 3 to 10 years in the federal public service 4 42 20 12 5 17 1495
2017 11 to 20 years in the federal public service 3 43 21 13 5 15 976
2017 More than 20 years in the federal public service 6 51 16 9 8 11 355

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 22 17 17 17 2 7 43 38 666
2017 3 to 10 years in the federal public service 9 20 15 19 28 2 7 32 52 1524
2017 11 to 20 years in the federal public service 6 19 17 20 28 2 8 28 53 995
2017 More than 20 years in the federal public service 7 14 16 21 27 2 12 25 57 363

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 11 12 17 44 4 6 19 68 665
2017 3 to 10 years in the federal public service 3 7 9 15 60 2 5 11 80 1523
2017 11 to 20 years in the federal public service 2 7 10 19 52 2 7 11 78 995
2017 More than 20 years in the federal public service 3 6 12 20 48 2 9 10 77 364
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