2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 45 10 7 4 0 0 79 11 3334
2017 Term 38 42 9 6 4 0 0 80 11 987
2017 Casual 48 39 7 4 1 0 0 88 5 227
2017 Student 46 44 2 5 2 0 0 91 7 57
2014 Indeterminate (permanent) 32 44 11 9 5 0 0 76 13 3616
2014 Term 35 40 13 6 5 0 0 76 11 795
2014 Casual 46 35 12 4 3 0 0 81 6 307
2014 Student 39 40 10 4 6 0 0 79 10 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 37 38 11 8 6 0 0 75 14 3040
2011 Term 44 35 8 9 4 0 0 79 13 415
2011 Casual 43 40 4 7 6 0 0 83 13 48
2011 Student 38 40 9 5 7 0 2 79 12 45
2008 Indeterminate (permanent) 36 40 11 8 5 0 0 76 14 2604
2008 Term 32 43 14 7 4 0 0 75 11 295
2008 Casual 27 44 15 12 2 0 0 71 14 45
2008 Student 20 58 10 7 5 0 0 78 12 42

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 38 14 10 8 0 0 68 18 3336
2017 Term 30 37 15 10 7 1 0 67 17 987
2017 Casual 47 34 11 5 2 0 0 81 7 227
2017 Student 50 36 7 6 1 1 0 87 6 57

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 34 8 3 2 0 0 87 4 3328
2017 Term 60 29 7 2 2 0 0 89 4 986
2017 Casual 62 27 10 0 0 0 0 90 0 226
2017 Student 59 33 5 2 0 0 0 93 2 56
2014 Indeterminate (permanent) 60 29 8 3 1 0 0 89 4 3618
2014 Term 64 25 7 2 1 0 0 89 4 794
2014 Casual 72 22 4 1 1 0 0 94 2 307
2014 Student 54 33 6 4 3 0 0 87 7 67
2014 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 59 29 8 3 2 0 0 88 4 3045
2011 Term 59 29 8 3 0 0 0 89 3 414
2011 Casual 54 38 6 2 0 0 0 92 2 48
2011 Student 49 33 14 0 2 0 2 84 2 45

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 3323
2017 Term 46 36 10 4 3 1 0 83 7 985
2017 Casual 63 28 4 3 1 0 0 92 4 224
2017 Student 58 33 7 3 0 0 0 91 3 56
2014 Indeterminate (permanent) 41 38 11 6 3 0 0 79 10 3616
2014 Term 49 33 11 5 2 0 0 82 7 795
2014 Casual 60 27 8 3 2 0 0 88 4 306
2014 Student 49 36 7 6 1 0 0 85 7 67
2014 Governor-in-council appointment 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 41 39 9 6 4 0 0 81 10 3042
2011 Term 52 31 8 7 2 0 0 83 9 415
2011 Casual 51 33 6 10 0 0 0 84 10 48
2011 Student 42 42 5 2 7 0 2 86 9 45
2008 Indeterminate (permanent) 40 41 10 6 4 0 0 81 9 2632
2008 Term 39 39 11 7 4 0 0 79 11 296
2008 Casual 40 42 9 7 2 0 0 82 8 45
2008 Student 34 54 3 6 3 0 0 88 9 42

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 33 16 6 5 1 0 73 12 3333
2017 Term 44 31 14 7 3 1 0 76 10 984
2017 Casual 67 22 7 2 1 0 1 90 3 227
2017 Student 74 18 6 0 2 0 0 92 2 57
2014 Indeterminate (permanent) 33 36 17 8 5 1 0 70 13 3615
2014 Term 44 35 11 6 3 0 0 80 9 794
2014 Casual 62 26 7 3 2 0 0 88 5 307
2014 Student 58 31 7 1 1 0 0 90 3 67
2014 Governor-in-council appointment 46 15 15 15 8 0 0 62 23 13
2011 Indeterminate (permanent) 34 34 17 9 6 1 0 69 14 3037
2011 Term 45 29 13 8 5 0 0 74 13 416
2011 Casual 45 31 12 8 4 0 0 76 12 48
2011 Student 58 29 7 2 5 0 0 86 7 45

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 36 15 7 5 0 0 73 12 3329
2017 Term 42 33 13 8 4 1 0 75 12 984
2017 Casual 63 27 5 4 0 0 1 91 4 227
2017 Student 75 21 2 2 0 0 0 96 2 57
2014 Indeterminate (permanent) 33 37 16 8 5 0 0 71 13 3615
2014 Term 42 36 11 8 2 0 0 79 10 793
2014 Casual 61 25 7 4 2 0 0 87 6 306
2014 Student 58 36 0 4 1 0 0 94 6 67
2014 Governor-in-council appointment 46 15 15 15 8 0 0 62 23 13
2011 Indeterminate (permanent) 34 36 15 9 5 0 0 70 14 3037
2011 Term 42 30 14 10 4 0 0 72 14 415
2011 Casual 39 37 11 11 2 0 0 76 13 48
2011 Student 58 29 7 0 7 0 0 86 7 45
2008 Indeterminate (permanent) 30 39 15 11 5 0 0 69 16 2628
2008 Term 35 41 12 7 4 0 0 76 12 296
2008 Casual 54 29 8 5 5 0 0 83 9 44
2008 Student 36 51 2 8 0 0 3 90 8 42

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 27 17 9 7 3 1 66 17 3335
2017 Term 38 23 16 11 8 4 0 64 20 988
2017 Casual 44 25 15 9 2 3 2 73 11 226
2017 Student 51 15 11 9 2 10 3 76 12 57
2014 Indeterminate (permanent) 33 27 17 11 8 4 1 63 20 3615
2014 Term 37 24 16 11 7 4 1 64 19 795
2014 Casual 45 17 17 7 4 6 4 69 12 307
2014 Student 31 16 25 10 9 4 3 52 21 67
2014 Governor-in-council appointment 38 15 31 0 8 0 8 58 8 13
2011 Indeterminate (permanent) 34 27 16 11 8 3 0 63 20 3036
2011 Term 42 18 16 10 8 6 0 64 19 415
2011 Casual 46 19 13 11 7 2 2 68 18 47
2011 Student 49 13 20 9 9 0 0 62 18 45
2008 Indeterminate (permanent) 29 27 17 13 9 4 0 59 24 2629
2008 Term 32 23 17 13 10 6 0 59 24 295
2008 Casual 34 23 22 9 2 9 0 63 13 44
2008 Student 33 23 16 16 12 0 0 56 28 42
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 32 10 6 5 2 0 80 11 3339
2017 Term 51 29 11 5 2 2 1 82 8 989
2017 Casual 61 23 6 4 2 3 1 87 7 227
2017 Student 63 26 6 5 0 0 0 89 5 57
2014 Indeterminate (permanent) 46 29 12 5 4 2 1 78 10 3618
2014 Term 52 29 9 3 3 3 1 84 6 795
2014 Casual 64 17 8 3 2 3 2 86 5 306
2014 Student 67 22 6 3 1 0 0 90 4 67
2014 Governor-in-council appointment 46 31 0 15 8 0 0 77 23 13
2011 Indeterminate (permanent) 44 30 12 8 4 2 1 76 12 3041
2011 Term 55 25 12 4 2 2 0 82 5 416
2011 Casual 53 30 5 6 2 0 4 86 8 48
2011 Student 62 20 11 5 0 2 0 84 5 45
2008 Indeterminate (permanent) 39 29 13 8 7 3 1 71 15 2633
2008 Term 48 33 9 4 1 5 0 85 5 296
2008 Casual 64 23 6 2 2 2 0 89 5 45
2008 Student 55 25 7 8 3 0 2 82 11 42

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 34 8 8 5 1 0 79 13 3336
2017 Term 50 32 9 5 3 1 0 83 8 988
2017 Casual 60 23 8 5 3 0 1 84 8 227
2017 Student 62 29 3 6 0 0 0 91 6 57
2014 Indeterminate (permanent) 44 34 10 7 5 1 0 78 12 3619
2014 Term 50 31 8 6 3 1 0 83 9 795
2014 Casual 60 26 7 4 1 2 1 88 5 307
2014 Student 55 30 6 4 1 0 3 88 6 67
2014 Governor-in-council appointment 33 42 8 8 8 0 0 75 17 12
2011 Indeterminate (permanent) 42 34 10 9 5 0 0 77 14 3041
2011 Term 55 30 6 5 3 0 0 86 8 416
2011 Casual 42 34 13 9 2 0 0 76 11 48
2011 Student 62 27 7 5 0 0 0 89 5 45
2008 Indeterminate (permanent) 39 32 11 10 7 1 0 71 18 2633
2008 Term 45 34 11 5 3 2 0 81 8 296
2008 Casual 59 25 6 8 0 2 0 86 8 45
2008 Student 57 15 9 11 4 3 0 75 16 42

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 29 10 6 5 0 0 79 11 3334
2017 Term 56 25 10 5 3 0 0 82 8 986
2017 Casual 68 18 7 3 4 0 0 87 7 227
2017 Student 75 15 3 6 2 0 0 89 8 57
2014 Indeterminate (permanent) 49 30 10 6 4 0 0 80 10 3616
2014 Term 56 28 9 5 2 1 0 84 7 795
2014 Casual 69 17 8 3 2 0 1 87 4 307
2014 Student 66 27 3 3 1 0 0 93 4 67
2014 Governor-in-council appointment 46 31 8 8 8 0 0 77 15 13

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 33 16 10 6 7 0 66 17 3341
2017 Term 37 32 13 6 4 7 1 75 11 987
2017 Casual 54 20 8 3 2 11 2 85 6 227
2017 Student 59 22 13 1 0 6 0 86 1 57
2014 Indeterminate (permanent) 28 35 15 8 5 8 0 69 14 3611
2014 Term 44 27 13 4 2 10 0 79 7 795
2014 Casual 53 25 8 2 0 12 1 89 3 307
2014 Student 55 29 2 3 2 11 0 93 5 66
2014 Governor-in-council appointment 38 0 38 8 0 15 0 45 9 13
2011 Indeterminate (permanent) 27 31 17 10 8 6 0 63 19 3045
2011 Term 43 30 12 6 3 7 0 77 10 415
2011 Casual 42 29 7 7 4 9 2 80 13 47
2011 Student 49 33 7 2 0 9 0 90 3 45

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 35 18 11 7 2 0 62 19 3337
2017 Term 37 31 14 9 6 3 0 70 16 988
2017 Casual 53 23 11 2 2 7 2 83 5 227
2017 Student 60 15 13 2 0 10 0 83 2 57
2014 Indeterminate (permanent) 25 35 19 11 7 3 0 62 19 3613
2014 Term 42 27 16 6 4 5 0 72 11 795
2014 Casual 55 24 8 3 1 9 1 87 4 307
2014 Student 55 27 6 1 4 6 0 87 6 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 46 23 13
2011 Indeterminate (permanent) 23 34 18 12 10 3 0 59 22 3043
2011 Term 39 28 14 10 6 3 0 69 16 416
2011 Casual 44 29 7 16 2 0 2 75 18 47
2011 Student 51 20 13 6 2 7 0 76 9 45
2008 Indeterminate (permanent) 21 32 19 13 12 3 0 54 26 2635
2008 Term 24 33 20 6 9 6 1 61 17 296
2008 Casual 47 22 13 5 5 7 2 76 10 45
2008 Student 33 26 17 4 2 15 3 72 8 42

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 35 21 14 8 5 0 55 23 3334
2017 Term 29 30 17 10 6 7 0 64 17 984
2017 Casual 44 22 15 1 3 12 2 77 5 226
2017 Student 52 18 13 7 0 11 0 78 7 57
2014 Indeterminate (permanent) 17 33 21 16 8 6 0 52 25 3612
2014 Term 31 28 18 9 4 9 1 66 15 795
2014 Casual 41 27 10 5 1 13 2 80 8 307
2014 Student 37 28 7 4 4 18 0 80 11 67
2014 Governor-in-council appointment 23 23 31 15 8 0 0 46 23 13
2011 Indeterminate (permanent) 14 37 20 15 8 6 0 54 25 3046
2011 Term 24 32 18 12 6 8 0 61 20 416
2011 Casual 43 25 11 13 4 2 2 71 18 48
2011 Student 38 24 22 5 0 11 0 70 5 45
2008 Indeterminate (permanent) 10 31 21 21 11 6 0 44 34 2630
2008 Term 17 31 22 12 5 13 0 55 20 296
2008 Casual 30 16 20 6 7 18 2 58 16 45
2008 Student 21 33 15 15 2 14 0 63 20 42

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 18 14 12 7 0 53 28 3338
2017 Term 30 26 16 12 10 6 0 60 23 987
2017 Casual 42 26 12 4 4 10 2 77 9 226
2017 Student 42 26 8 8 0 16 0 81 9 57
2014 Indeterminate (permanent) 19 28 19 14 11 8 0 52 28 3610
2014 Term 31 27 15 12 7 9 0 64 20 795
2014 Casual 45 24 10 5 3 13 1 80 9 307
2014 Student 44 27 9 6 5 9 0 78 12 66
2014 Governor-in-council appointment 31 15 46 0 8 0 0 46 8 13
2011 Indeterminate (permanent) 18 31 18 14 12 8 0 52 28 3045
2011 Term 28 26 16 13 9 8 0 59 24 416
2011 Casual 37 33 14 8 2 6 0 74 11 48
2011 Student 27 31 17 9 2 13 0 67 13 45
2008 Indeterminate (permanent) 14 29 18 16 14 9 0 47 33 2632
2008 Term 20 28 17 10 10 14 0 57 23 296
2008 Casual 31 25 15 4 13 12 0 64 19 45
2008 Student 23 17 19 13 4 24 0 53 22 42

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 34 19 16 10 3 0 53 27 3335
2017 Term 28 32 15 13 8 4 0 62 22 986
2017 Casual 47 22 11 5 3 10 2 79 8 226
2017 Student 40 36 10 6 0 6 2 82 7 57
2014 Indeterminate (permanent) 17 34 19 16 10 3 0 53 28 3610
2014 Term 31 29 17 13 6 5 0 63 20 793
2014 Casual 41 30 12 6 2 8 1 78 9 304
2014 Student 33 39 9 3 6 10 0 80 10 67
2014 Governor-in-council appointment 38 15 31 8 8 0 0 54 15 13
2011 Indeterminate (permanent) 16 36 16 18 10 3 0 54 29 3041
2011 Term 29 32 16 12 8 4 0 63 20 416
2011 Casual 39 40 7 4 10 0 0 79 14 48
2011 Student 27 40 6 11 0 16 0 79 13 45
2008 Indeterminate (permanent) 14 35 17 20 12 2 0 50 33 2633
2008 Term 23 37 17 13 3 6 0 65 17 294
2008 Casual 30 39 14 8 4 5 0 72 13 45
2008 Student 23 49 18 0 4 6 0 76 4 42
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 38 15 12 8 0 0 65 20 3337
2017 Term 29 36 15 13 6 0 1 66 19 986
2017 Casual 44 35 15 5 2 0 0 78 7 227
2017 Student 52 35 6 5 2 0 0 87 7 57
2014 Indeterminate (permanent) 25 37 15 14 9 0 0 62 22 3615
2014 Term 26 32 17 15 9 1 0 59 24 794
2014 Casual 41 35 15 5 3 1 0 76 8 307
2014 Student 33 39 13 7 7 0 0 72 15 67
2014 Governor-in-council appointment 38 15 15 15 15 0 0 54 31 13
2011 Indeterminate (permanent) 24 37 15 14 9 0 0 62 23 3045
2011 Term 28 33 17 14 7 0 0 62 21 415
2011 Casual 46 31 7 10 6 0 0 77 16 48
2011 Student 40 31 13 14 0 0 2 72 14 45

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 43 11 9 4 0 0 76 13 3335
2017 Term 44 39 8 6 2 0 0 83 9 986
2017 Casual 58 29 7 4 1 1 0 88 5 227
2017 Student 30 52 12 3 2 1 0 83 5 57

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 24 18 15 11 17 2 46 32 3339
2017 Term 15 25 17 16 10 17 1 49 31 988
2017 Casual 22 20 13 9 3 27 5 63 19 227
2017 Student 24 10 12 11 7 31 5 54 28 56
2014 Indeterminate (permanent) 12 24 19 16 11 14 3 44 33 3618
2014 Term 16 18 18 14 11 20 3 43 33 795
2014 Casual 20 20 16 8 7 26 3 57 21 306
2014 Student 19 22 10 13 7 25 1 57 29 67
2014 Governor-in-council appointment 0 23 15 15 23 23 0 30 50 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 11 8 5 0 1 76 13 3341
2017 Term 46 35 10 5 3 0 1 82 8 989
2017 Casual 56 25 8 5 5 0 1 82 9 227
2017 Student 56 22 9 10 4 0 0 77 14 57
2014 Indeterminate (permanent) 40 36 11 8 5 0 0 76 13 3618
2014 Term 45 32 11 7 3 1 1 78 11 794
2014 Casual 53 28 9 4 3 1 2 83 7 307
2014 Student 43 42 7 4 3 0 0 85 7 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 46 23 13
2011 Indeterminate (permanent) 38 36 11 9 5 1 0 75 14 3044
2011 Term 47 35 9 7 2 0 0 82 10 416
2011 Casual 45 41 6 4 4 0 0 86 8 48
2011 Student 56 24 7 9 2 2 0 82 11 45
2008 Indeterminate (permanent) 32 35 13 11 8 1 0 68 19 2631
2008 Term 38 41 10 7 3 1 0 80 10 296
2008 Casual 43 25 16 8 6 2 0 69 14 45
2008 Student 43 24 11 12 11 0 0 66 23 42

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 38 11 8 2 4 5 77 11 940
2017 Term 34 38 8 11 6 0 3 74 18 35
2014 Indeterminate (permanent) 29 38 11 8 3 4 6 75 13 917
2014 Term 40 51 10 0 0 0 0 90 0 18

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 36 12 11 7 1 0 69 18 3338
2017 Term 29 34 14 14 7 2 0 64 22 986
2017 Casual 54 25 8 6 4 1 2 81 10 227
2017 Student 57 24 5 10 2 2 0 82 12 57
2014 Indeterminate (permanent) 29 40 12 12 6 2 0 71 17 3618
2014 Term 27 37 13 15 6 2 0 66 22 795
2014 Casual 38 35 10 9 4 4 1 77 13 307
2014 Student 42 30 7 13 3 1 3 75 17 67
2014 Governor-in-council appointment 8 62 8 23 0 0 0 69 23 13
2011 Indeterminate (permanent) 31 36 12 12 7 2 0 69 19 3046
2011 Term 33 36 9 15 5 2 1 71 20 415
2011 Casual 41 25 13 14 6 0 0 67 20 48
2011 Student 29 44 15 2 2 7 0 79 5 45
2008 Indeterminate (permanent) 27 38 13 12 7 2 1 67 19 2634
2008 Term 32 42 10 10 3 3 0 76 14 295
2008 Casual 29 29 12 11 7 11 0 66 21 45
2008 Student 26 37 13 10 3 9 2 71 15 42

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 29 14 11 10 8 1 62 23 3339
2017 Term 21 25 17 16 12 9 1 51 30 989
2017 Casual 32 24 11 4 7 20 3 72 14 227
2017 Student 43 14 9 4 2 24 5 79 8 56
2014 Indeterminate (permanent) 28 28 15 12 8 8 1 62 22 3616
2014 Term 20 26 15 16 14 8 1 51 33 795
2014 Casual 30 21 12 11 8 16 3 63 22 307
2014 Student 34 27 15 4 3 13 3 73 9 67
2014 Governor-in-council appointment 0 31 23 15 0 23 8 44 22 13
2011 Indeterminate (permanent) 32 25 14 11 10 6 1 62 23 3042
2011 Term 25 24 15 14 12 9 1 54 29 414
2011 Casual 37 18 22 8 2 12 0 63 12 48
2011 Student 29 33 20 0 5 13 0 72 5 45
2008 Indeterminate (permanent) 30 27 14 11 10 8 1 62 23 2635
2008 Term 27 29 11 12 9 10 1 64 24 296
2008 Casual 27 20 15 4 9 25 0 62 18 45
2008 Student 19 34 10 7 0 28 2 76 10 42

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 40 12 14 8 0 0 66 22 3340
2017 Term 32 40 10 14 5 0 0 72 18 987
2017 Casual 50 35 6 7 2 0 1 85 9 227
2017 Student 48 39 8 4 2 0 0 86 6 57
2014 Indeterminate (permanent) 28 40 11 15 7 0 0 68 21 3617
2014 Term 34 36 9 15 5 0 0 70 20 794
2014 Casual 46 33 8 8 2 1 2 81 11 306
2014 Student 33 46 12 6 3 0 0 79 9 67
2014 Governor-in-council appointment 31 38 8 15 8 0 0 69 23 13
2011 Indeterminate (permanent) 30 41 11 12 5 0 1 71 17 3044
2011 Term 41 37 8 10 3 0 0 79 13 413
2011 Casual 31 27 15 4 16 0 6 62 22 48
2011 Student 39 38 2 11 5 0 5 81 17 45
2008 Indeterminate (permanent) 23 43 13 13 7 0 1 66 20 2634
2008 Term 35 41 9 8 5 0 0 77 14 296
2008 Casual 19 37 15 14 7 0 9 61 22 45
2008 Student 18 48 19 8 7 0 0 66 15 42

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 39 11 7 3 0 0 79 10 3331
2017 Term 35 39 14 8 4 0 0 74 12 988
2017 Casual 47 32 12 7 2 0 0 79 8 227
2017 Student 46 31 17 3 2 0 1 78 5 56
2014 Indeterminate (permanent) 38 40 11 7 4 0 0 78 11 3617
2014 Term 36 37 15 8 4 0 0 73 12 794
2014 Casual 44 33 11 7 4 0 0 78 10 307
2014 Student 27 42 15 12 4 0 0 69 16 67
2014 Governor-in-council appointment 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 41 36 11 7 5 0 0 77 12 3043
2011 Term 43 32 13 9 4 0 0 75 12 413
2011 Casual 43 27 17 4 9 0 0 70 13 48
2011 Student 41 36 14 0 7 0 2 79 7 44
2008 Indeterminate (permanent) 36 39 12 8 5 0 0 75 13 2632
2008 Term 33 38 16 8 5 0 0 71 13 296
2008 Casual 22 32 23 11 8 2 2 57 20 45
2008 Student 18 46 18 16 2 0 0 64 18 42

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 38 8 6 3 0 0 83 9 3330
2017 Term 40 36 10 9 6 0 0 76 15 988
2017 Casual 50 32 10 6 2 0 0 81 9 227
2017 Student 44 45 9 2 0 0 1 89 2 57
2014 Indeterminate (permanent) 42 39 8 7 4 0 0 81 11 3616
2014 Term 37 36 11 10 6 0 1 74 16 795
2014 Casual 49 32 9 7 4 0 0 81 11 307
2014 Student 33 36 10 13 7 0 0 69 21 67
2014 Governor-in-council appointment 77 23 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 42 40 8 6 4 0 0 82 10 3045
2011 Term 42 32 12 9 6 0 0 74 14 414
2011 Casual 39 34 13 10 4 0 0 73 14 48
2011 Student 15 51 18 9 5 0 2 68 14 45
2008 Indeterminate (permanent) 39 41 9 7 4 0 0 81 11 2632
2008 Term 34 39 10 9 8 0 0 74 17 296
2008 Casual 20 36 15 22 4 0 2 58 27 45
2008 Student 19 56 6 13 6 0 0 75 19 42

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 34 18 13 10 2 0 59 23 3335
2017 Term 26 32 16 13 8 3 1 61 22 986
2017 Casual 41 25 11 7 4 10 3 75 12 227
2017 Student 63 17 11 2 2 6 0 84 4 57
2014 Indeterminate (permanent) 21 33 18 15 11 2 0 56 26 3617
2014 Term 23 28 19 15 11 5 0 53 27 791
2014 Casual 32 24 16 6 5 12 4 67 13 307
2014 Student 36 28 12 7 7 4 4 70 16 67
2014 Governor-in-council appointment 15 15 31 8 15 0 15 36 27 13
2011 Indeterminate (permanent) 22 35 17 13 11 1 0 58 24 3043
2011 Term 25 33 16 16 8 3 0 60 24 414
2011 Casual 35 23 14 6 8 6 8 67 17 48
2011 Student 33 29 14 6 9 7 2 67 17 45
2008 Indeterminate (permanent) 18 34 17 17 12 2 0 53 30 2626
2008 Term 16 29 22 13 14 6 0 48 29 296
2008 Casual 18 27 26 11 5 9 5 52 18 45
2008 Student 27 39 15 7 5 7 0 71 13 42

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 28 16 16 15 2 1 52 32 3329
2017 Term 23 31 14 16 13 3 1 56 29 986
2017 Casual 34 18 12 10 9 9 7 63 23 225
2017 Student 44 32 8 8 4 5 0 79 12 57
2014 Indeterminate (permanent) 19 26 15 17 19 2 2 47 37 3614
2014 Term 21 22 15 18 20 4 1 45 40 794
2014 Casual 24 17 12 13 12 10 12 53 32 307
2014 Student 31 21 10 4 16 4 12 63 25 67
2014 Governor-in-council appointment 0 0 23 8 8 0 62 0 40 13
2011 Indeterminate (permanent) 17 28 14 19 19 2 1 47 39 3044
2011 Term 18 22 16 21 17 5 1 42 40 413
2011 Casual 16 22 18 12 4 4 23 53 22 48
2011 Student 24 29 9 13 11 6 7 61 28 45
2008 Indeterminate (permanent) 16 31 14 17 18 2 1 49 37 2627
2008 Term 17 31 17 17 12 4 1 51 31 296
2008 Casual 13 39 12 7 14 6 9 62 25 44
2008 Student 23 41 7 16 3 8 2 71 21 42

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 38 12 11 6 0 0 71 17 3324
2017 Term 29 36 16 11 7 1 0 66 18 984
2017 Casual 37 35 16 5 2 2 3 76 7 227
2017 Student 40 46 7 4 2 0 0 87 6 56
2014 Indeterminate (permanent) 26 42 13 12 7 0 0 68 19 3615
2014 Term 25 40 16 11 7 1 1 66 18 795
2014 Casual 30 37 18 8 1 2 3 71 10 307
2014 Student 24 36 21 10 4 1 3 63 16 67
2014 Governor-in-council appointment 23 38 15 8 15 0 0 62 23 13
2011 Indeterminate (permanent) 31 40 12 10 7 0 0 71 17 3040
2011 Term 29 37 13 12 7 0 1 68 20 414
2011 Casual 32 37 13 10 3 0 4 73 14 48
2011 Student 29 38 18 5 9 0 2 68 14 45

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 35 14 9 5 0 0 72 14 3327
2017 Term 32 37 17 8 5 0 0 69 14 986
2017 Casual 47 29 13 5 3 0 3 77 9 227
2017 Student 49 36 7 6 2 0 0 85 8 56
2014 Indeterminate (permanent) 32 37 14 10 7 0 0 69 16 3613
2014 Term 32 37 17 9 5 0 0 69 14 795
2014 Casual 37 34 19 5 2 1 2 73 8 307
2014 Student 36 31 16 9 4 0 3 69 14 67
2014 Governor-in-council appointment 23 15 23 15 23 0 0 38 38 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 38 14 9 5 0 0 72 14 3327
2017 Term 35 40 14 6 3 0 0 76 10 987
2017 Casual 55 29 10 2 1 1 0 86 3 226
2017 Student 59 32 7 2 0 0 0 91 2 56
2014 Indeterminate (permanent) 31 39 13 10 6 0 0 71 16 3616
2014 Term 36 39 14 7 3 1 0 75 10 794
2014 Casual 48 36 8 4 1 1 1 86 6 307
2014 Student 34 48 12 1 3 1 0 83 5 67
2014 Governor-in-council appointment 23 23 8 31 15 0 0 46 46 13
2011 Indeterminate (permanent) 36 40 11 8 3 1 1 77 12 3038
2011 Term 48 34 9 5 2 0 0 83 8 413
2011 Casual 43 33 16 6 2 0 0 76 8 48
2011 Student 47 31 13 2 0 2 5 83 2 45

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 38 20 10 5 4 0 63 16 3339
2017 Term 22 37 19 10 6 6 0 63 17 984
2017 Casual 33 30 20 4 2 8 3 70 7 227
2017 Student 39 45 6 2 2 6 0 89 4 57

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 33 10 9 6 0 0 74 15 3332
2017 Term 43 31 14 7 4 1 1 75 11 985
2017 Casual 57 24 8 6 2 1 2 84 8 227
2017 Student 65 25 8 0 0 2 0 92 0 57
2014 Indeterminate (permanent) 37 34 12 9 6 0 0 72 15 3616
2014 Term 40 35 13 7 3 1 1 76 10 793
2014 Casual 54 25 11 4 1 2 4 83 5 307
2014 Student 51 28 13 3 0 3 1 83 3 67
2014 Governor-in-council appointment 46 8 0 23 15 0 8 58 42 13
2011 Indeterminate (permanent) 38 36 11 9 5 1 1 75 14 3042
2011 Term 45 32 12 6 2 0 2 79 9 415
2011 Casual 52 34 4 8 0 2 0 88 8 48
2011 Student 31 36 18 7 2 2 5 71 10 45

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 25 10 11 8 2 7 68 21 3326
2017 Term 41 25 11 7 7 3 5 72 16 988
2017 Casual 37 18 12 3 8 3 19 71 14 226
2017 Student 45 16 16 10 3 2 9 68 14 57
2014 Indeterminate (permanent) 39 25 9 9 8 1 8 71 19 3617
2014 Term 45 22 14 7 6 2 6 72 13 795
2014 Casual 30 11 16 1 3 5 33 66 7 306
2014 Student 45 12 10 3 4 4 21 76 10 67
2014 Governor-in-council appointment 0 8 0 8 15 0 69 25 75 13
2011 Indeterminate (permanent) 30 23 10 12 13 2 9 60 28 3041
2011 Term 45 21 9 7 7 3 7 74 16 415
2011 Casual 26 14 17 4 2 8 29 64 10 48
2011 Student 26 12 15 7 5 7 29 59 17 45
2008 Indeterminate (permanent) 30 24 11 13 13 1 9 60 28 2631
2008 Term 34 26 14 7 7 4 9 68 16 296
2008 Casual 22 15 12 12 5 4 30 57 26 45
2008 Student 21 11 18 14 8 7 21 44 31 42

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 38 17 8 4 0 1 72 11 3341
2017 Term 50 34 11 3 0 0 1 86 3 987
2017 Casual 71 23 5 1 0 0 0 94 1 227
2017 Student 69 29 1 0 0 0 0 99 0 57
2014 Indeterminate (permanent) 31 34 19 9 6 0 1 67 15 3617
2014 Term 48 33 14 3 2 0 0 82 5 795
2014 Casual 65 25 7 1 1 0 2 91 2 307
2014 Student 65 24 9 0 2 0 0 89 2 66
2014 Governor-in-council appointment 46 15 15 8 8 0 8 67 17 13
2011 Indeterminate (permanent) 31 35 19 9 5 0 1 66 14 3046
2011 Term 52 30 12 3 3 0 1 82 6 416
2011 Casual 45 44 9 0 0 2 0 91 0 48
2011 Student 46 43 9 0 0 0 2 91 0 45
2008 Indeterminate (permanent) 26 33 21 11 7 0 1 59 19 2629
2008 Term 52 27 13 2 1 1 3 83 4 295
2008 Casual 50 39 6 0 2 0 2 92 2 45
2008 Student 44 48 6 0 2 0 0 92 2 42

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 24 7 6 6 4 5 80 12 3339
2017 Term 47 18 9 5 7 6 9 76 14 984
2017 Casual 48 14 10 3 3 7 14 79 8 226
2017 Student 78 4 6 2 2 7 2 89 4 57
2014 Indeterminate (permanent) 50 23 8 4 5 3 6 81 10 3617
2014 Term 55 20 7 3 4 5 6 84 7 793
2014 Casual 48 16 9 3 1 6 16 82 6 306
2014 Student 58 24 3 0 0 9 6 96 0 67
2014 Governor-in-council appointment 23 46 8 0 8 0 15 82 9 13
2011 Indeterminate (permanent) 47 26 8 7 6 2 4 78 14 3043
2011 Term 52 23 7 6 6 2 5 80 12 414
2011 Casual 52 25 2 4 4 2 11 88 9 48
2011 Student 51 26 11 2 0 2 7 86 3 45

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 31 37 32 3336
2017 Term 27 38 35 990
2017 Casual 29 38 34 226
2017 Student 28 27 44 57
2014 Indeterminate (permanent) 28 36 35 3616
2014 Term 29 36 35 795
2014 Casual 37 30 33 306
2014 Student 46 16 37 67
2014 Governor-in-council appointment 38 38 23 13
2011 Indeterminate (permanent) 32 36 32 3045
2011 Term 31 35 35 416
2011 Casual 36 21 43 48
2011 Student 40 25 35 45

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 12 43 32 5 0 8 1021
2017 Term 2 43 30 9 9 8 263
2017 Casual 1 4 6 7 81 0 65
2017 Student 0 7 7 7 79 0 17
2014 Indeterminate (permanent) 14 38 33 6 9999 9 1018
2014 Term 2 38 33 14 9999 14 229
2014 Casual 3 15 20 14 9999 49 113
2014 Student 0 16 23 16 9999 45 31
2011 Indeterminate (permanent) 15 37 36 6 9999 6 968
2011 Term 4 38 36 7 9999 16 128
2011 Casual 12 13 6 18 9999 51 16
2011 Student 0 17 16 39 9999 28 18
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 39 8 5 3 0 0 85 8 3332
2017 Term 53 36 6 3 2 0 0 89 5 987
2017 Casual 67 26 5 2 0 0 0 93 2 227
2017 Student 65 29 4 2 0 1 0 94 2 56
2014 Indeterminate (permanent) 44 39 9 5 3 0 0 83 7 3617
2014 Term 49 38 7 3 2 1 0 88 5 794
2014 Casual 56 34 6 2 1 1 0 91 3 307
2014 Student 43 33 21 3 0 0 0 76 3 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 44 40 8 5 3 1 0 84 8 3043
2011 Term 49 34 7 7 2 1 0 83 9 415
2011 Casual 41 46 7 4 2 0 0 87 6 48
2011 Student 54 33 7 2 0 2 2 90 2 45
2008 Indeterminate (permanent) 46 37 8 5 3 0 0 83 8 2629
2008 Term 47 38 9 5 2 0 0 85 7 296
2008 Casual 43 39 8 8 2 0 0 82 10 45
2008 Student 30 50 6 11 3 0 0 80 14 42

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 43 15 9 4 1 0 71 13 3335
2017 Term 36 40 13 6 3 1 0 78 9 981
2017 Casual 54 32 8 2 1 1 1 88 4 227
2017 Student 49 45 4 2 0 0 0 94 2 57
2014 Indeterminate (permanent) 27 43 16 8 4 2 0 71 13 3615
2014 Term 38 40 12 6 2 1 0 80 8 795
2014 Casual 45 35 13 5 1 1 1 81 6 306
2014 Student 52 34 10 3 0 0 0 87 3 67
2014 Governor-in-council appointment 31 23 15 23 8 0 0 54 31 13
2011 Indeterminate (permanent) 30 44 14 8 3 1 0 75 11 3041
2011 Term 37 40 12 7 2 1 0 78 9 415
2011 Casual 45 39 8 4 2 2 0 86 6 48
2011 Student 42 38 11 0 2 7 0 86 2 45

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 29 36 14 6 0 2 21 42 3324
2017 Term 10 17 33 21 13 1 6 36 29 974
2017 Casual 3 10 27 22 27 1 10 56 14 225
2017 Student 6 13 32 14 26 3 7 44 20 57
2014 Indeterminate (permanent) 12 30 36 14 5 1 2 19 43 3611
2014 Term 8 19 35 18 13 2 5 33 29 792
2014 Casual 5 12 28 20 26 1 8 51 18 305
2014 Student 7 19 34 21 13 1 3 36 28 67
2014 Governor-in-council appointment 8 15 38 23 8 0 8 33 25 13
2011 Indeterminate (permanent) 12 29 35 14 6 1 2 21 42 3036
2011 Term 9 19 29 20 17 1 5 39 31 413
2011 Casual 8 19 36 14 13 2 8 30 31 48
2011 Student 9 22 31 20 11 3 5 33 34 45
2008 Indeterminate (permanent) 13 30 36 14 5 0 2 19 44 2629
2008 Term 6 11 30 28 17 2 5 49 18 296
2008 Casual 7 30 30 21 12 0 0 33 37 44
2008 Student 13 9 43 16 10 5 4 29 24 42

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 19 29 23 14 2 4 39 30 3313
2017 Term 10 14 26 20 19 4 7 43 27 966
2017 Casual 6 5 14 16 40 5 14 69 13 226
2017 Student 8 10 11 9 42 7 13 64 22 57
2014 Indeterminate (permanent) 11 21 31 21 10 3 3 34 33 3607
2014 Term 12 15 26 20 17 4 6 41 30 789
2014 Casual 7 10 16 24 32 4 7 63 19 305
2014 Student 6 7 24 22 33 4 3 60 15 67
2014 Governor-in-council appointment 8 15 54 8 8 0 8 17 25 13
2011 Indeterminate (permanent) 10 17 30 25 13 2 4 40 28 3032
2011 Term 11 19 22 21 18 4 6 42 33 413
2011 Casual 4 12 27 19 24 6 8 50 19 48
2011 Student 5 9 22 29 23 3 9 59 16 44
2008 Indeterminate (permanent) 11 21 32 22 9 2 3 32 34 2618
2008 Term 6 13 25 23 24 4 5 51 21 296
2008 Casual 9 20 18 18 26 7 2 48 32 44
2008 Student 10 13 16 31 15 9 5 54 28 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 22 32 17 9 2 5 27 38 3323
2017 Term 7 14 24 21 18 6 10 46 25 966
2017 Casual 4 3 15 25 31 7 14 72 9 226
2017 Student 2 9 21 17 32 11 9 61 13 57
2014 Indeterminate (permanent) 14 22 31 17 8 2 5 27 39 3604
2014 Term 6 12 23 22 19 6 12 49 22 790
2014 Casual 5 8 21 21 26 8 12 58 16 304
2014 Student 6 5 29 20 20 11 11 50 13 66
2014 Governor-in-council appointment 31 15 31 8 0 0 15 9 55 13
2011 Indeterminate (permanent) 14 21 31 18 9 2 5 29 38 3026
2011 Term 5 11 22 20 21 7 14 51 21 412
2011 Casual 4 17 32 17 14 4 12 37 25 48
2011 Student 14 5 23 21 16 8 14 47 24 43
2008 Indeterminate (permanent) 15 23 31 18 7 2 4 26 40 2620
2008 Term 7 15 23 19 21 7 9 47 26 296
2008 Casual 20 16 22 15 10 9 7 30 43 44
2008 Student 14 12 39 17 4 5 9 25 30 42

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 20 34 22 10 1 4 33 31 3316
2017 Term 5 9 24 25 26 2 9 57 15 968
2017 Casual 1 2 13 23 44 3 14 81 3 223
2017 Student 0 0 17 27 45 3 9 81 0 57
2014 Indeterminate (permanent) 12 19 34 21 9 1 4 32 33 3595
2014 Term 4 9 24 28 24 2 9 59 14 789
2014 Casual 3 4 13 27 38 3 11 77 8 305
2014 Student 1 1 18 31 34 3 10 76 3 67
2014 Governor-in-council appointment 8 8 31 31 23 0 0 54 15 13
2011 Indeterminate (permanent) 11 21 35 20 10 1 3 31 33 3024
2011 Term 7 10 22 26 24 2 9 57 19 412
2011 Casual 8 4 19 25 34 0 10 65 14 48
2011 Student 0 11 24 20 31 5 9 59 13 45
2008 Indeterminate (permanent) 11 21 34 22 8 1 3 31 33 2621
2008 Term 8 12 21 24 23 2 10 54 23 294
2008 Casual 2 7 22 33 34 0 2 68 10 44
2008 Student 2 4 20 44 15 3 11 69 7 42

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 24 28 16 10 1 4 27 43 3322
2017 Term 7 13 23 23 21 3 9 50 23 967
2017 Casual 1 4 12 18 46 5 13 79 7 225
2017 Student 5 7 15 27 33 5 8 69 13 57
2014 Indeterminate (permanent) 18 25 29 16 8 1 3 25 45 3610
2014 Term 8 14 22 20 24 3 9 50 25 788
2014 Casual 3 5 16 20 39 5 12 71 10 305
2014 Student 1 9 18 28 37 1 4 70 11 67
2014 Governor-in-council appointment 8 8 38 8 31 0 8 42 17 13
2011 Indeterminate (permanent) 20 26 28 14 8 1 3 22 48 3035
2011 Term 8 15 20 18 25 3 11 50 27 414
2011 Casual 8 13 23 24 18 2 12 49 24 48
2011 Student 0 16 13 9 44 5 13 65 19 45
2008 Indeterminate (permanent) 22 28 25 14 7 1 3 22 52 2619
2008 Term 10 12 21 22 24 3 7 52 25 295
2008 Casual 9 16 23 26 22 0 2 50 27 44
2008 Student 5 15 27 14 21 5 12 43 25 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 22 30 19 11 2 5 32 36 3325
2017 Term 15 19 24 16 14 5 8 34 39 973
2017 Casual 6 10 18 16 25 12 14 55 21 224
2017 Student 10 16 6 19 31 5 14 61 32 57
2014 Indeterminate (permanent) 12 20 28 22 11 3 4 36 34 3603
2014 Term 19 20 21 15 15 5 5 34 43 793
2014 Casual 15 15 16 11 21 11 12 41 39 307
2014 Student 10 10 22 21 19 12 4 48 25 67
2014 Governor-in-council appointment 31 15 31 15 8 0 0 23 46 13
2011 Indeterminate (permanent) 11 19 29 21 12 2 5 36 33 3028
2011 Term 15 17 19 15 19 6 9 40 37 414
2011 Casual 8 12 22 18 23 2 15 49 24 48
2011 Student 2 15 15 26 22 5 13 60 22 45
2008 Indeterminate (permanent) 17 25 27 17 8 2 4 27 44 2625
2008 Term 19 24 16 16 15 7 3 35 48 296
2008 Casual 15 20 11 11 13 18 12 34 50 45
2008 Student 15 16 7 20 21 10 11 52 39 42

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 21 36 17 8 2 4 27 35 3325
2017 Term 7 12 27 23 18 5 8 47 23 967
2017 Casual 3 6 17 21 34 6 14 68 11 224
2017 Student 4 8 16 20 33 8 11 66 15 57
2014 Indeterminate (permanent) 13 22 34 17 8 2 4 26 38 3605
2014 Term 6 16 28 21 18 4 7 44 24 790
2014 Casual 7 5 23 19 33 5 8 59 14 304
2014 Student 6 13 21 24 24 7 4 54 22 67
2014 Governor-in-council appointment 38 46 8 0 8 0 0 8 85 13

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 30 8 8 6 1 0 77 14 3338
2017 Term 51 26 9 7 5 1 0 78 12 988
2017 Casual 67 20 3 6 2 1 1 89 8 227
2017 Student 63 24 6 5 0 2 0 89 5 57
2014 Indeterminate (permanent) 48 30 8 8 5 1 0 79 13 3615
2014 Term 53 27 7 7 4 1 0 82 12 794
2014 Casual 68 19 4 4 3 2 0 88 7 307
2014 Student 66 22 3 4 4 0 0 88 9 67
2014 Governor-in-council appointment 38 31 8 8 8 0 8 75 17 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 37 8 6 3 0 0 83 9 3332
2017 Term 50 35 7 5 2 0 0 86 7 988
2017 Casual 68 24 2 3 2 0 1 92 5 227
2017 Student 79 10 7 3 2 0 0 89 5 56
2014 Indeterminate (permanent) 47 38 7 6 2 0 0 85 8 3611
2014 Term 52 34 7 5 1 1 0 86 6 795
2014 Casual 66 25 4 4 1 0 0 92 5 306
2014 Student 61 30 1 1 4 1 0 92 6 67
2014 Governor-in-council appointment 62 23 8 8 0 0 0 85 8 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 35 14 3 3 3 0 80 6 3328
2017 Term 46 33 12 3 2 3 1 82 6 987
2017 Casual 64 19 9 2 2 3 2 87 4 226
2017 Student 57 24 6 3 0 9 2 90 3 57
2014 Indeterminate (permanent) 48 32 11 3 2 4 0 83 5 3612
2014 Term 60 25 8 3 1 3 1 88 4 792
2014 Casual 63 21 6 2 1 5 1 91 3 306
2014 Student 73 15 4 0 1 4 1 94 2 67
2014 Governor-in-council appointment 69 31 0 0 0 0 0 100 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 40 10 5 2 1 0 82 8 3340
2017 Term 49 34 8 4 2 2 0 85 6 988
2017 Casual 65 25 5 3 1 0 1 91 4 227
2017 Student 66 28 2 2 2 0 0 94 4 57
2014 Indeterminate (permanent) 46 35 10 4 3 2 0 83 7 3617
2014 Term 57 30 8 2 1 2 0 89 3 795
2014 Casual 70 21 5 2 1 2 0 92 3 307
2014 Student 76 18 1 0 1 1 1 97 2 67
2014 Governor-in-council appointment 69 15 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 38 35 13 6 4 3 0 76 11 3047
2011 Term 47 36 10 5 1 1 0 84 6 416
2011 Casual 49 35 9 5 2 0 0 84 7 48
2011 Student 60 31 2 2 0 2 2 95 2 45

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 38 9 4 3 0 0 84 7 3332
2017 Term 55 32 6 4 2 0 0 88 6 987
2017 Casual 71 21 3 3 1 0 1 93 3 224
2017 Student 80 16 4 0 0 0 0 96 0 57
2014 Indeterminate (permanent) 49 35 9 4 3 0 0 84 7 3615
2014 Term 63 29 5 2 1 0 0 92 3 794
2014 Casual 76 18 4 1 1 0 0 94 2 305
2014 Student 83 11 3 0 3 0 0 94 3 65
2014 Governor-in-council appointment 62 23 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 44 35 11 5 4 0 0 80 9 3041
2011 Term 54 29 9 6 2 0 0 84 8 415
2011 Casual 51 36 2 4 7 0 0 87 11 48
2011 Student 69 20 9 0 0 2 0 91 0 45
2008 Indeterminate (permanent) 35 38 13 8 5 0 0 74 14 2632
2008 Term 46 40 5 5 3 1 0 86 9 294
2008 Casual 57 32 11 0 0 0 0 89 0 45
2008 Student 54 36 10 0 0 0 0 90 0 42

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 33 15 9 7 4 4 66 17 3340
2017 Term 32 30 17 7 5 5 5 68 13 985
2017 Casual 52 20 8 4 2 8 7 83 8 227
2017 Student 46 17 11 5 2 9 11 78 8 57
2014 Indeterminate (permanent) 32 32 14 8 6 4 3 70 15 3618
2014 Term 38 27 13 7 4 8 4 73 12 794
2014 Casual 51 22 8 4 1 8 6 85 6 307
2014 Student 54 19 12 0 1 9 4 84 2 67
2014 Governor-in-council appointment 31 31 8 15 8 0 8 67 25 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 42 10 3 2 2 0 84 5 3322
2017 Term 41 42 10 3 2 2 0 85 4 988
2017 Casual 54 29 8 2 1 5 2 89 3 225
2017 Student 64 27 1 2 0 6 0 97 2 57
2014 Indeterminate (permanent) 39 42 10 4 1 3 0 84 5 3612
2014 Term 43 39 10 3 0 4 1 86 4 794
2014 Casual 51 32 11 1 0 5 0 88 1 307
2014 Student 51 33 7 1 3 4 0 88 5 67
2014 Governor-in-council appointment 62 31 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 40 38 12 4 2 4 0 81 6 3039
2011 Term 42 37 13 3 1 3 1 82 5 414
2011 Casual 41 37 14 4 0 4 0 81 4 48
2011 Student 49 38 5 0 2 7 0 93 2 45

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 37 10 6 3 1 1 80 10 3331
2017 Term 42 35 9 7 5 2 1 79 12 980
2017 Casual 53 26 9 4 4 2 3 83 8 225
2017 Student 37 27 4 12 6 10 4 74 21 57
2014 Indeterminate (permanent) 41 39 9 6 3 2 1 82 9 3615
2014 Term 44 32 10 7 3 3 1 79 10 793
2014 Casual 52 31 5 3 3 4 3 88 6 307
2014 Student 57 28 6 3 6 0 0 85 9 67
2014 Governor-in-council appointment 62 23 0 8 8 0 0 85 15 13
2011 Indeterminate (permanent) 43 34 9 6 4 3 1 80 10 3041
2011 Term 45 36 7 5 2 4 0 85 8 415
2011 Casual 43 21 15 5 6 6 4 71 12 48
2011 Student 49 11 11 11 5 11 2 69 18 45
2008 Indeterminate (permanent) 37 34 10 8 6 4 1 75 15 2634
2008 Term 40 35 9 6 4 4 1 79 11 295
2008 Casual 48 23 7 4 6 2 9 80 12 44
2008 Student 39 26 10 5 9 10 0 73 16 42

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 35 17 8 5 3 1 69 13 3335
2017 Term 34 33 16 9 3 5 1 70 12 986
2017 Casual 41 27 11 4 5 7 3 77 10 225
2017 Student 37 22 11 12 2 14 2 71 16 57
2014 Indeterminate (permanent) 27 35 18 10 5 5 1 65 15 3615
2014 Term 27 32 18 10 5 6 1 64 16 792
2014 Casual 24 25 23 6 6 13 4 59 14 307
2014 Student 39 28 12 4 3 10 3 78 9 67
2014 Governor-in-council appointment 38 23 23 8 8 0 0 62 15 13
2011 Indeterminate (permanent) 24 36 18 11 5 4 1 64 18 3044
2011 Term 24 36 18 10 5 6 2 65 16 416
2011 Casual 29 22 22 10 2 13 2 60 15 47
2011 Student 30 26 15 13 7 9 0 61 22 45

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 25 17 15 14 9 3 48 32 3331
2017 Term 20 25 17 13 13 11 2 51 29 987
2017 Casual 37 21 12 6 4 12 8 72 12 227
2017 Student 32 21 12 7 2 20 7 72 12 57
2014 Indeterminate (permanent) 17 23 18 16 14 9 2 46 34 3615
2014 Term 24 21 17 14 10 11 3 51 28 793
2014 Casual 33 22 16 6 3 14 7 69 11 305
2014 Student 39 25 9 1 6 7 12 80 9 67
2014 Governor-in-council appointment 38 15 15 23 8 0 0 54 31 13
2011 Indeterminate (permanent) 17 20 17 15 15 12 3 43 36 3041
2011 Term 20 24 17 14 11 12 2 51 29 416
2011 Casual 21 21 18 8 4 11 17 57 17 47
2011 Student 34 22 8 5 2 25 4 78 10 45

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 48 5 10 4 0 0 81 14 3339
2017 Term 44 45 4 5 2 0 0 89 7 987
2017 Casual 64 30 1 5 0 0 0 94 5 227
2017 Student 58 40 0 2 0 0 0 98 2 57
2014 Indeterminate (permanent) 37 46 4 9 3 0 0 84 12 3618
2014 Term 46 41 4 8 1 0 0 87 10 795
2014 Casual 54 39 2 3 1 0 0 93 4 307
2014 Student 51 31 1 12 4 0 0 82 16 67
2014 Governor-in-council appointment 15 46 8 31 0 0 0 62 31 13
2011 Indeterminate (permanent) 40 46 4 8 3 0 0 86 10 3047
2011 Term 58 35 1 5 1 0 0 93 5 414
2011 Casual 54 46 0 0 0 0 0 100 0 48
2011 Student 52 32 7 7 0 0 2 86 7 44
2008 Indeterminate (permanent) 35 49 5 9 3 0 0 84 12 2631
2008 Term 52 37 5 4 2 0 0 89 6 295
2008 Casual 49 42 4 2 2 0 0 91 4 45
2008 Student 35 53 2 4 6 0 0 88 10 42

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 37 8 10 6 0 0 76 16 3334
2017 Term 45 35 8 9 4 0 0 80 13 986
2017 Casual 65 23 5 5 2 0 0 88 7 227
2017 Student 70 26 0 2 2 0 0 96 4 57
2014 Indeterminate (permanent) 45 35 6 9 5 0 0 80 13 3619
2014 Term 46 37 7 8 2 0 0 83 11 793
2014 Casual 60 29 5 4 2 0 0 89 6 307
2014 Student 61 24 6 6 3 0 0 85 9 67
2014 Governor-in-council appointment 38 38 8 15 0 0 0 77 15 13
2011 Indeterminate (permanent) 44 35 8 9 4 0 0 79 13 3042
2011 Term 50 36 6 5 2 0 0 86 8 413
2011 Casual 51 32 13 4 0 0 0 83 4 48
2011 Student 47 33 9 7 5 0 0 80 11 45

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 38 9 7 2 0 0 82 10 3319
2017 Term 47 37 8 6 2 0 0 85 8 989
2017 Casual 64 28 6 1 1 0 0 93 2 226
2017 Student 65 25 6 2 0 0 2 92 2 57
2014 Indeterminate (permanent) 43 39 9 7 3 0 0 82 10 3614
2014 Term 49 34 9 6 2 0 0 83 8 793
2014 Casual 62 26 4 5 1 0 1 90 6 307
2014 Student 61 28 7 1 1 0 0 90 3 67
2014 Governor-in-council appointment 46 31 0 15 8 0 0 77 23 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 23 4 3 1 0 1 92 5 3333
2017 Term 78 16 2 2 1 0 0 94 3 987
2017 Casual 86 11 1 2 0 0 0 97 2 226
2017 Student 83 13 0 3 0 2 0 97 3 57
2014 Indeterminate (permanent) 71 22 3 2 1 0 0 94 4 3616
2014 Term 79 16 2 2 1 0 0 95 3 794
2014 Casual 84 11 3 1 0 0 1 96 2 307
2014 Student 76 18 4 0 1 0 0 94 1 67
2014 Governor-in-council appointment 85 15 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 74 18 3 2 1 0 1 93 4 3044
2011 Term 83 14 1 1 0 0 0 98 1 414
2011 Casual 77 21 0 0 0 2 0 100 0 48
2011 Student 81 17 0 0 0 0 2 100 0 43
2008 Indeterminate (permanent) 72 20 3 3 1 0 1 93 5 2626
2008 Term 80 18 1 0 1 0 0 98 1 295
2008 Casual 89 9 0 2 0 0 0 98 2 45
2008 Student 78 12 2 2 6 0 0 90 8 42

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 19 5 8 4 0 1 82 12 3339
2017 Term 74 15 4 4 2 0 1 91 6 985
2017 Casual 81 14 1 3 1 0 0 95 4 227
2017 Student 82 10 1 2 5 0 0 93 7 57
2014 Indeterminate (permanent) 63 20 4 7 4 0 1 84 12 3617
2014 Term 74 15 4 5 2 0 1 89 6 795
2014 Casual 77 16 3 1 1 0 2 95 2 307
2014 Student 72 13 6 7 0 0 1 86 8 67
2014 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 67 16 5 8 3 0 1 84 11 3044
2011 Term 73 13 4 7 1 0 1 87 9 414
2011 Casual 71 16 9 4 0 0 0 87 4 48
2011 Student 70 21 5 2 0 0 2 93 2 44
2008 Indeterminate (permanent) 65 18 5 8 3 0 1 84 11 2628
2008 Term 66 16 6 6 6 0 1 83 12 295
2008 Casual 67 18 5 7 4 0 0 85 10 45
2008 Student 70 24 2 4 0 0 0 94 4 42

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 18 6 5 3 0 1 86 8 3341
2017 Term 75 15 3 3 2 0 3 92 4 986
2017 Casual 77 8 3 3 1 1 7 92 5 227
2017 Student 66 16 6 3 2 4 3 88 6 56
2014 Indeterminate (permanent) 70 17 4 4 3 0 2 88 8 3617
2014 Term 80 10 3 3 1 0 2 92 4 795
2014 Casual 79 10 3 1 0 1 4 95 2 307
2014 Student 72 15 6 1 4 1 0 88 6 67
2014 Governor-in-council appointment 92 8 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 69 15 6 5 3 0 2 86 8 3042
2011 Term 79 9 4 3 3 0 2 91 6 413
2011 Casual 74 10 7 2 0 0 6 90 2 48
2011 Student 78 14 9 0 0 0 0 91 0 45
2008 Indeterminate (permanent) 65 14 5 5 5 0 6 84 11 2629
2008 Term 78 11 4 1 2 0 4 93 3 296
2008 Casual 69 9 2 5 7 2 7 85 12 45
2008 Student 67 7 7 2 5 3 9 84 8 42

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 12 4 2 2 0 1 91 4 3333
2017 Term 82 11 2 1 1 0 2 96 2 987
2017 Casual 86 9 2 0 2 0 2 97 2 227
2017 Student 82 9 2 1 4 0 2 93 5 57
2014 Indeterminate (permanent) 79 12 3 2 2 0 2 93 4 3616
2014 Term 83 11 2 1 1 0 2 96 2 793
2014 Casual 88 8 1 1 0 0 2 98 1 306
2014 Student 87 9 0 1 1 1 0 97 3 67
2014 Governor-in-council appointment 92 0 0 0 8 0 0 92 8 13
2011 Indeterminate (permanent) 77 12 4 2 2 0 3 92 4 3045
2011 Term 84 9 3 2 1 0 2 94 2 416
2011 Casual 86 11 0 0 3 0 0 97 3 48
2011 Student 87 11 2 0 0 0 0 98 0 45
2008 Indeterminate (permanent) 78 9 3 2 2 1 5 92 5 2633
2008 Term 82 10 2 1 2 0 3 95 2 296
2008 Casual 87 5 2 0 4 0 2 94 4 45
2008 Student 77 11 5 2 0 0 5 93 2 42

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 22 9 6 3 1 2 82 9 3340
2017 Term 66 18 5 2 1 3 5 91 4 986
2017 Casual 67 15 3 1 2 5 7 93 4 226
2017 Student 68 10 6 3 2 4 8 88 5 57
2014 Indeterminate (permanent) 58 23 8 5 3 1 3 83 8 3614
2014 Term 71 16 5 2 1 1 4 91 3 792
2014 Casual 68 15 3 1 1 4 8 95 1 306
2014 Student 72 15 3 4 0 0 6 92 5 67
2014 Governor-in-council appointment 77 15 8 0 0 0 0 92 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 21 6 3 2 2 2 89 5 3333
2017 Term 68 17 4 4 2 3 2 90 6 987
2017 Casual 73 13 3 2 1 4 4 94 4 226
2017 Student 78 18 2 0 0 0 2 98 0 57
2014 Indeterminate (permanent) 65 22 5 3 1 2 2 91 4 3612
2014 Term 73 15 4 3 1 2 2 92 4 791
2014 Casual 75 13 2 1 0 4 4 96 2 306
2014 Student 64 15 6 0 4 6 4 88 5 67
2014 Governor-in-council appointment 85 15 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 68 18 6 3 1 2 2 90 4 3042
2011 Term 75 15 4 2 1 1 1 92 4 414
2011 Casual 66 12 4 3 0 2 12 92 3 48
2011 Student 63 18 5 2 0 9 2 92 3 45
2008 Indeterminate (permanent) 65 19 7 4 2 2 2 87 5 2631
2008 Term 70 18 5 2 1 3 2 92 3 296
2008 Casual 59 9 7 2 2 9 13 86 5 45
2008 Student 70 19 2 3 0 2 4 95 3 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 17 83 3337
2017 Term 12 88 988
2017 Casual 8 92 227
2014 Indeterminate (permanent) 17 83 3610
2014 Term 10 90 794
2014 Casual 4 96 307
2014 Student 13 87 67

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 545
2017 Term 63 121
2017 Casual 60 20
2014 Indeterminate (permanent) 44 596
2014 Term 63 77
2014 Casual 61 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 67 545
2017 Term 48 121
2017 Casual 44 20
2014 Indeterminate (permanent) 66 596
2014 Term 52 77

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 545
2017 Casual 0 20
2014 Indeterminate (permanent) 6 596
2014 Casual 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 545
2017 Term 0 121
2017 Casual 0 20
2014 Indeterminate (permanent) 0 596
2014 Term 0 77
2014 Casual 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 545
2017 Term 4 121
2014 Indeterminate (permanent) 5 596
2014 Term 0 77

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 545
2017 Term 5 121
2014 Indeterminate (permanent) 5 596

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 545
2017 Term 6 121
2014 Indeterminate (permanent) 4 596

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 547
2017 Term 29 121
2017 Casual 30 20
2014 Indeterminate (permanent) 37 595
2014 Term 30 77

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 547
2017 Term 30 121
2017 Casual 35 20
2014 Indeterminate (permanent) 42 595
2014 Term 26 77
2014 Casual 37 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 547
2017 Term 40 121
2017 Casual 25 20
2014 Indeterminate (permanent) 45 595
2014 Term 42 77
2014 Casual 61 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 547
2017 Term 47 121
2017 Casual 36 20
2014 Indeterminate (permanent) 41 595
2014 Term 49 77
2014 Casual 45 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 547
2017 Term 20 121
2014 Indeterminate (permanent) 29 595
2014 Term 11 77

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 55 547
2017 Term 54 121
2017 Casual 51 20
2014 Indeterminate (permanent) 50 595
2014 Term 57 77
2014 Casual 61 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 547
2017 Term 27 121
2014 Indeterminate (permanent) 37 595
2014 Term 29 77

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Term 0 121
2017 Casual 0 20
2014 Indeterminate (permanent) 1 595
2014 Casual 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 547
2017 Term 14 121
2014 Indeterminate (permanent) 6 595
2014 Term 11 77

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 547
2017 Term 8 121
2014 Indeterminate (permanent) 12 595
2014 Term 11 77

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 547
2017 Term 41 121
2017 Casual 45 20
2014 Indeterminate (permanent) 47 595
2014 Term 56 77
2014 Casual 36 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 547
2017 Term 22 121
2017 Casual 25 20
2014 Indeterminate (permanent) 24 595
2014 Term 21 77

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 547
2017 Term 10 121
2014 Indeterminate (permanent) 13 595

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 547
2017 Term 39 121
2017 Casual 35 20
2014 Indeterminate (permanent) 54 594
2014 Term 45 77
2014 Casual 39 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 547
2017 Term 19 121
2017 Casual 25 20
2014 Indeterminate (permanent) 31 594
2014 Term 20 77

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 547
2014 Indeterminate (permanent) 13 594
2014 Casual 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 547
2017 Term 10 121
2017 Casual 0 20
2014 Indeterminate (permanent) 22 594
2014 Term 15 77

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 547
2017 Term 4 121
2014 Indeterminate (permanent) 12 594
2014 Term 10 77

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 547
2014 Indeterminate (permanent) 7 594
2014 Term 6 77

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 547
2017 Term 10 121
2014 Indeterminate (permanent) 13 594
2014 Term 19 77

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 547
2017 Term 5 121
2017 Casual 0 20
2014 Indeterminate (permanent) 11 594
2014 Term 9 77

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 547
2017 Term 41 121
2017 Casual 39 20
2014 Indeterminate (permanent) 22 594
2014 Term 29 77
2014 Casual 39 13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 517
2017 Term 19 118
2014 Indeterminate (permanent) 13 553
2014 Term 11 71

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 517
2017 Term 20 118
2017 Casual 43 19
2014 Indeterminate (permanent) 17 553
2014 Term 30 71

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 517
2017 Term 14 118
2014 Indeterminate (permanent) 12 553
2014 Term 13 71

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 517
2017 Term 7 118
2014 Indeterminate (permanent) 7 553
2014 Term 9 71
2014 Casual 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 517
2017 Term 12 118
2014 Indeterminate (permanent) 13 553
2014 Term 8 71
2014 Casual 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 517
2017 Term 20 118
2014 Indeterminate (permanent) 11 553
2014 Term 14 71

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 517
2017 Term 8 118
2014 Indeterminate (permanent) 17 553
2014 Term 7 71

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 517
2017 Term 14 118
2014 Indeterminate (permanent) 8 553
2014 Term 15 71
2014 Casual 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 517
2017 Term 6 118
2014 Indeterminate (permanent) 11 553
2014 Term 15 71
2014 Casual 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 517
2017 Term 17 118
2014 Indeterminate (permanent) 25 553
2014 Term 19 71

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 517
2017 Term 9 118
2014 Indeterminate (permanent) 10 553
2014 Term 10 71
2014 Casual 0 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 517
2017 Term 42 118
2017 Casual 36 19
2014 Indeterminate (permanent) 46 553
2014 Term 53 71
2014 Casual 43 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Casual 0 19
2014 Indeterminate (permanent) 1 553
2014 Casual 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 517
2017 Term 44 118
2017 Casual 48 19
2014 Indeterminate (permanent) 49 553
2014 Term 48 71

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Casual 0 19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 517
2017 Term 9 118
2014 Indeterminate (permanent) 13 553

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 93 7 546
2017 Term 90 10 121
2017 Casual 76 24 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 19 20 6 6 26 9 53 17 3332
2017 Term 24 15 18 4 3 25 10 61 11 987
2017 Casual 30 14 9 3 2 29 13 76 8 227
2017 Student 27 3 13 2 0 37 19 67 4 57
2014 Indeterminate (permanent) 17 17 19 7 6 27 8 52 19 3617
2014 Term 23 14 17 4 4 27 12 61 12 795
2014 Casual 29 11 11 3 1 30 15 73 7 307
2014 Student 27 19 6 0 1 28 18 86 3 67
2014 Governor-in-council appointment 8 31 23 0 8 15 15 56 11 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 30 20 6 4 11 2 66 12 3333
2017 Term 38 25 17 3 2 13 2 74 6 984
2017 Casual 46 24 6 2 1 17 4 89 4 227
2017 Student 44 19 9 0 0 20 8 87 0 57
2014 Indeterminate (permanent) 27 29 18 6 4 15 1 66 12 3617
2014 Term 40 20 17 3 2 15 2 73 7 794
2014 Casual 44 19 13 3 1 17 2 79 5 306
2014 Student 43 21 6 6 1 18 4 83 10 67
2014 Governor-in-council appointment 46 15 15 0 8 15 0 73 9 13
2011 Indeterminate (permanent) 34 35 15 6 4 7 0 74 11 3038
2011 Term 50 30 9 3 2 5 0 84 6 416
2011 Casual 31 34 16 2 4 11 2 75 7 47
2011 Student 46 22 7 5 0 20 0 86 6 45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 8 92 3338
2017 Term 6 94 988
2017 Casual 6 94 226
2014 Indeterminate (permanent) 8 92 3607
2014 Term 5 95 792
2014 Casual 4 96 303
2014 Governor-in-council appointment 0 100 13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 258
2017 Term 35 60
2017 Casual 56 14
2014 Indeterminate (permanent) 33 287
2014 Term 48 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 83 258
2017 Term 77 60
2017 Casual 72 14
2014 Indeterminate (permanent) 79 287
2014 Term 69 39
2014 Casual 75 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 258
2017 Term 0 60
2014 Indeterminate (permanent) 5 287
2014 Term 0 39
2014 Casual 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 258
2017 Term 0 60
2017 Casual 0 14
2014 Indeterminate (permanent) 0 287
2014 Casual 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 258
2014 Indeterminate (permanent) 4 287

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 258
2014 Indeterminate (permanent) 4 287

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 258
2017 Term 15 60
2017 Casual 0 14
2014 Indeterminate (permanent) 8 287
2014 Casual 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 256
2017 Term 33 61
2014 Indeterminate (permanent) 20 289
2014 Term 33 39

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 256
2017 Term 23 61
2017 Casual 36 14
2014 Indeterminate (permanent) 20 289
2014 Term 15 39

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 256
2017 Term 20 61
2014 Indeterminate (permanent) 16 289
2014 Term 20 39

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 256
2017 Term 8 61
2014 Indeterminate (permanent) 5 289

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 256
2017 Term 23 61
2014 Indeterminate (permanent) 20 289
2014 Term 21 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 256
2017 Term 22 61
2014 Indeterminate (permanent) 16 289
2014 Term 23 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Casual 0 14
2014 Indeterminate (permanent) 5 289

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 256
2014 Indeterminate (permanent) 8 289
2014 Casual 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 256
2017 Term 18 61
2014 Indeterminate (permanent) 18 289
2014 Term 16 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 256
2017 Term 0 61
2017 Casual 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 256
2017 Term 9 61
2014 Indeterminate (permanent) 17 289

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 256
2017 Term 0 61
2017 Casual 0 14
2014 Indeterminate (permanent) 0 289
2014 Term 0 39
2014 Casual 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 256
2017 Term 18 61
2014 Indeterminate (permanent) 29 289
2014 Term 23 39
2014 Casual 45 11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 258
2017 Term 21 59
2014 Indeterminate (permanent) 29 288
2014 Term 18 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 258
2014 Indeterminate (permanent) 15 288
2014 Term 18 39
2014 Casual 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 258
2014 Indeterminate (permanent) 7 288
2014 Term 0 39
2014 Casual 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 258
2017 Casual 0 14
2014 Indeterminate (permanent) 18 288

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 258
2014 Indeterminate (permanent) 6 288

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 258
2014 Indeterminate (permanent) 7 288

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 258
2017 Term 10 59
2014 Indeterminate (permanent) 10 288

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 258
2017 Casual 0 14
2014 Indeterminate (permanent) 7 288
2014 Casual 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 258
2017 Term 65 59
2017 Casual 55 14
2014 Indeterminate (permanent) 45 288
2014 Term 57 39
2014 Casual 47 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 243
2014 Indeterminate (permanent) 8 268

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 243
2017 Term 12 59
2014 Indeterminate (permanent) 9 268
2014 Term 20 36

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 4 268

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Casual 0 13
2014 Indeterminate (permanent) 4 268

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Casual 0 13
2014 Indeterminate (permanent) 2 268

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 243
2014 Indeterminate (permanent) 5 268

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 243
2017 Term 10 59
2014 Indeterminate (permanent) 10 268

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 243
2017 Term 10 59
2014 Indeterminate (permanent) 7 268

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 243
2017 Term 12 59
2014 Indeterminate (permanent) 9 268

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 243
2017 Term 17 59
2014 Indeterminate (permanent) 21 268

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 243
2017 Term 12 59
2014 Indeterminate (permanent) 7 268

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 243
2017 Term 41 59
2017 Casual 38 13
2014 Indeterminate (permanent) 44 268
2014 Term 53 36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Term 0 59
2017 Casual 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 243
2017 Term 58 59
2017 Casual 45 13
2014 Indeterminate (permanent) 59 268
2014 Term 53 36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Term 0 59
2017 Casual 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 243
2017 Term 10 59
2014 Indeterminate (permanent) 12 268

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 257
2017 Term 89 11 60
2017 Casual 79 21 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 18 19 3 3 32 8 58 9 3333
2017 Term 24 16 18 2 2 29 9 65 7 985
2017 Casual 34 12 9 1 2 28 13 79 5 227
2017 Student 28 15 7 4 0 37 10 80 7 57
2014 Indeterminate (permanent) 18 16 20 3 3 33 8 58 9 3611
2014 Term 26 13 16 3 1 31 11 66 8 793
2014 Casual 30 10 10 2 0 34 14 76 5 306
2014 Student 30 21 1 0 1 28 18 94 3 67
2014 Governor-in-council appointment 38 8 15 0 0 23 15 75 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 30 18 3 3 13 2 73 6 3329
2017 Term 39 27 14 3 2 12 2 78 5 983
2017 Casual 48 22 5 1 2 18 4 89 4 225
2017 Student 46 22 11 0 0 18 4 86 0 57
2014 Indeterminate (permanent) 31 28 17 3 2 17 2 72 6 3613
2014 Term 44 21 15 3 1 15 2 78 4 792
2014 Casual 47 17 10 2 1 19 4 84 4 306
2014 Student 48 27 3 0 0 18 4 96 0 67
2014 Governor-in-council appointment 62 15 15 0 0 8 0 83 0 13
2011 Indeterminate (permanent) 40 35 11 3 2 7 0 82 6 3041
2011 Term 54 27 11 2 1 4 0 86 3 416
2011 Casual 49 24 10 4 0 12 0 84 5 48
2011 Student 64 13 9 0 0 14 0 90 0 45

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 18 82 3338
2017 Term 17 83 986
2017 Casual 9 91 227
2017 Student 15 85 57
2014 Indeterminate (permanent) 15 85 3605
2014 Term 11 89 791
2014 Casual 10 90 306
2014 Student 13 87 67

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 79 21 597
2017 Term 80 20 164
2017 Casual 46 54 18
2014 Indeterminate (permanent) 80 20 546
2014 Term 71 29 83
2014 Casual 68 32 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 35 5 8 4 0 1 83 13 471
2017 Term 46 36 5 9 2 0 2 83 12 131
2014 Indeterminate (permanent) 51 35 6 4 3 0 1 87 7 436
2014 Term 60 27 2 7 4 2 0 88 10 59
2014 Casual 77 18 0 0 0 5 0 100 0 22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 50 9 6 2 1 4 82 8 3335
2017 Term 18 40 15 14 8 4 0 61 24 990
2017 Casual 19 23 8 6 5 13 27 69 18 226
2017 Student 26 15 13 6 5 7 29 63 16 57
2014 Indeterminate (permanent) 27 50 10 4 1 2 5 84 6 3616
2014 Term 20 43 12 13 8 4 1 66 21 792
2014 Casual 17 20 8 5 7 9 34 64 22 307
2014 Student 15 15 9 6 12 24 19 53 32 67
2014 Governor-in-council appointment 0 0 8 0 0 0 92 0 0 13
2011 Indeterminate (permanent) 29 50 10 6 1 1 3 83 8 3041
2011 Term 16 47 13 16 5 2 1 65 21 415
2011 Casual 17 23 19 4 8 0 29 56 17 48
2011 Student 11 24 11 9 9 13 23 55 28 45
2008 Indeterminate (permanent) 28 49 9 7 2 1 4 81 10 2634
2008 Term 10 41 16 19 10 4 1 53 30 296
2008 Casual 11 25 6 7 12 9 30 59 31 45
2008 Student 4 13 19 10 12 13 29 29 38 42

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 23 21 8 6 23 7 49 20 3326
2017 Term 15 21 19 11 7 24 3 50 24 985
2017 Casual 14 13 7 3 2 30 31 69 12 225
2017 Student 18 6 13 2 2 23 36 58 10 57
2014 Indeterminate (permanent) 11 23 22 8 5 22 10 50 19 3615
2014 Term 12 19 19 9 7 27 8 47 23 791
2014 Casual 12 9 12 2 2 25 39 57 10 307
2014 Student 10 7 9 3 3 39 28 55 18 67
2014 Governor-in-council appointment 0 0 8 0 0 0 92 0 0 13
2011 Indeterminate (permanent) 12 24 22 10 6 21 5 48 22 3040
2011 Term 12 26 21 10 7 19 4 49 23 415
2011 Casual 14 11 21 4 4 14 31 46 15 48
2011 Student 11 13 13 6 2 29 25 52 19 45

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 31 10 3 2 7 4 84 5 3336
2017 Term 42 29 11 2 1 15 1 84 3 987
2017 Casual 32 13 10 0 1 19 24 81 2 227
2017 Student 36 7 9 0 0 19 29 83 0 57
2014 Indeterminate (permanent) 40 31 10 3 2 9 6 83 5 3615
2014 Term 43 24 12 2 1 16 2 82 3 793
2014 Casual 26 13 8 1 0 20 33 82 3 306
2014 Student 19 19 7 0 3 31 19 79 6 67
2014 Governor-in-council appointment 0 8 0 0 0 8 85 100 0 13
2011 Indeterminate (permanent) 42 31 11 3 2 8 4 82 6 3042
2011 Term 43 30 10 2 0 13 1 85 3 415
2011 Casual 26 10 18 2 0 15 29 64 4 48
2011 Student 24 22 5 2 2 27 18 83 8 45
2008 Indeterminate (permanent) 36 35 11 4 2 8 4 81 7 2633
2008 Term 30 34 13 3 1 18 1 78 6 296
2008 Casual 28 16 8 0 0 19 30 84 0 45
2008 Student 17 19 8 0 0 30 26 82 0 42

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 33 13 4 2 10 4 78 8 3326
2017 Term 36 30 12 3 1 18 1 80 5 987
2017 Casual 30 12 9 1 1 22 25 79 4 225
2017 Student 37 6 10 0 0 20 28 82 0 56
2014 Indeterminate (permanent) 31 31 13 4 2 13 6 77 7 3611
2014 Term 36 26 14 3 1 19 2 77 5 791
2014 Casual 24 11 10 1 0 21 33 76 2 307
2014 Student 19 13 4 1 1 40 19 81 7 67
2014 Governor-in-council appointment 0 8 0 0 0 8 85 100 0 13
2011 Indeterminate (permanent) 33 30 15 5 3 10 4 74 9 3041
2011 Term 36 27 17 2 1 16 1 76 4 415
2011 Casual 18 18 15 5 0 17 27 64 9 48
2011 Student 24 18 7 2 0 31 18 82 5 45
2008 Indeterminate (permanent) 30 33 14 7 5 7 4 70 14 2634
2008 Term 24 30 16 8 5 16 1 65 16 296
2008 Casual 23 25 9 2 2 16 23 79 7 45
2008 Student 18 19 5 0 0 25 32 88 0 42
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 26 7 6 4 1 0 83 10 3335
2017 Term 56 25 8 6 3 1 1 83 9 987
2017 Casual 66 22 5 2 3 1 2 90 5 227
2017 Student 73 19 2 2 2 0 2 94 4 57

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 25 10 4 4 2 0 82 8 3338
2017 Term 54 26 10 4 3 2 1 82 7 987
2017 Casual 64 21 8 1 3 1 1 87 5 227
2017 Student 83 10 3 4 0 0 0 93 4 57

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 39 19 12 7 5 0 59 20 3336
2017 Term 18 32 19 14 9 8 1 55 25 989
2017 Casual 21 24 22 7 7 17 2 56 17 227
2017 Student 22 27 16 14 4 17 0 59 22 57

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 39 19 14 9 3 0 57 24 3337
2017 Term 21 36 17 14 8 3 1 59 23 989
2017 Casual 33 34 17 5 3 6 2 73 8 227
2017 Student 33 42 7 8 4 4 2 79 13 57

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 20 21 17 26 0 2 34 44 3336
2017 Term 12 17 18 22 30 0 1 29 53 988
2017 Casual 24 21 20 11 20 1 2 47 32 226
2017 Student 25 24 19 15 13 2 2 52 29 57

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 26 29 18 12 0 1 40 30 3337
2017 Term 28 30 25 11 5 1 1 58 16 989
2017 Casual 49 28 15 5 2 0 1 78 7 227
2017 Student 37 29 24 8 1 0 2 67 9 57

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 30 25 16 9 0 2 49 26 3328
2017 Term 37 29 16 8 5 1 4 69 14 985
2017 Casual 54 24 13 2 1 0 5 82 4 225
2017 Student 54 27 14 2 1 0 2 83 3 57

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 25 24 17 13 1 2 44 31 3331
2017 Term 29 25 20 11 8 2 3 58 21 986
2017 Casual 51 26 12 4 1 1 5 81 6 226
2017 Student 47 22 21 3 6 0 2 70 9 57

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 26 15 7 4 1 7 72 11 3332
2017 Term 57 21 9 2 1 1 9 87 4 986
2017 Casual 68 15 7 2 0 1 7 90 2 227
2017 Student 76 13 4 4 0 0 2 91 4 57

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 29 23 11 9 0 1 56 20 3322
2017 Term 36 28 18 9 7 0 2 65 17 984
2017 Casual 46 26 16 5 2 0 3 75 8 227
2017 Student 43 28 19 4 6 0 0 72 10 57

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 33 21 11 5 1 2 62 17 3321
2017 Term 37 30 16 7 5 1 3 70 13 983
2017 Casual 54 31 6 3 2 1 3 89 5 226
2017 Student 60 23 12 2 4 0 0 82 6 57

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 31 26 16 8 1 1 50 24 3321
2017 Term 32 31 20 9 4 1 3 66 13 982
2017 Casual 56 26 9 3 2 1 4 86 5 227
2017 Student 56 17 16 8 0 2 0 75 8 56

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 31 22 12 7 0 2 59 19 3323
2017 Term 39 27 17 7 5 1 3 70 12 982
2017 Casual 56 26 9 4 2 0 3 84 7 227
2017 Student 42 29 19 4 6 0 0 71 10 57

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 31 23 13 8 0 2 56 21 3314
2017 Term 37 33 14 8 4 0 3 73 13 979
2017 Casual 51 27 15 4 1 0 3 80 5 226
2017 Student 46 32 12 4 6 0 0 78 10 57

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 25 13 5 3 0 2 78 9 3330
2017 Term 56 22 12 4 2 0 3 81 6 986
2017 Casual 70 13 9 2 2 0 3 87 4 226
2017 Student 74 20 2 0 4 0 0 94 4 57

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 12 5 4 3 1 3 87 7 3335
2017 Term 72 11 5 3 3 1 5 89 5 985
2017 Casual 84 5 3 2 2 0 4 93 4 227
2017 Student 85 7 4 2 0 0 2 93 2 57

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 27 9 3 2 0 2 85 6 3333
2017 Term 64 20 7 3 1 0 4 88 5 985
2017 Casual 77 13 2 3 2 0 3 93 5 227
2017 Student 79 7 5 8 0 0 2 87 8 57

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 21 9 5 4 0 2 81 10 3327
2017 Term 67 15 6 4 3 0 4 86 8 983
2017 Casual 79 7 6 2 2 0 3 90 4 227
2017 Student 80 10 2 6 0 0 2 92 6 57

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 14 5 2 1 0 23 89 4 3333
2017 Term 64 7 3 1 1 1 25 94 2 984
2017 Casual 71 3 1 2 0 0 22 96 3 224
2017 Student 78 2 2 0 2 0 17 95 2 57

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 17 6 2 1 0 7 91 3 3322
2017 Term 73 11 4 1 1 1 10 94 2 977
2017 Casual 83 5 2 1 1 0 9 96 3 226
2017 Student 80 8 0 4 0 0 8 96 4 57

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 14 5 3 3 0 5 89 6 3336
2017 Term 19 17 18 18 26 0 2 38 44 987
2017 Casual 27 14 17 20 19 0 4 43 40 227
2017 Student 53 20 14 6 4 0 2 75 10 57

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 28 13 4 2 0 3 80 7 3327
2017 Term 52 25 12 5 2 0 3 80 8 986
2017 Casual 62 20 12 3 1 0 3 84 4 227
2017 Student 65 15 10 2 8 0 0 80 10 57

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 28 40 15 6 0 0 38 21 3338
2017 Term 16 32 36 10 5 1 1 49 15 989
2017 Casual 32 39 23 3 2 0 2 72 5 227
2017 Student 21 49 21 8 0 1 0 71 8 57

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 21 42 21 8 0 0 29 29 3331
2017 Term 6 14 39 25 14 0 1 40 21 987
2017 Casual 5 7 33 28 26 0 1 54 12 226
2017 Student 4 6 28 33 24 5 0 60 10 57
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 23 23 14 17 2 1 21 79 3342
2017 Term 14 20 23 18 22 2 1 14 86 988
2017 Casual 24 17 19 14 18 5 2 26 74 227
2017 Student 32 19 24 13 7 5 0 34 66 57

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 2558
2017 Term 36 818
2017 Casual 44 153
2017 Student 29 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 2558
2017 Term 38 818
2017 Casual 40 153
2017 Student 57 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 2558
2017 Term 27 818
2017 Casual 29 153
2017 Student 48 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 2558
2017 Term 53 818
2017 Casual 29 153
2017 Student 18 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2558
2017 Term 5 818
2017 Casual 2 153
2017 Student 4 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 2558
2017 Term 39 818
2017 Casual 40 153
2017 Student 35 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 4 44 20 12 5 15 2512
2017 Term 4 46 19 11 5 15 795
2017 Casual 11 54 10 10 4 10 151
2017 Student 3 63 14 6 0 13 36

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 19 16 20 28 2 9 29 53 2569
2017 Term 13 24 15 17 24 2 6 39 45 826
2017 Casual 24 21 15 14 16 6 5 50 33 155
2017 Student 9 21 28 28 1 3 11 35 33 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 7 10 17 55 2 6 10 79 2570
2017 Term 3 10 10 15 53 3 5 15 75 824
2017 Casual 9 11 13 16 37 7 6 24 61 155
2017 Student 9 1 21 27 25 6 9 13 62 37
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