2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	45	12	9	3	0	0	76	12	355
2017	AS-01	30	46	14	7	2	0	1	77	9	87
2017	AS-02	26	42	17	11	5	0	0	68	16	103
2017	AS-03	35	46	15	4	0	0	0	81	4	52
2017	AS-04	41	47	4	8	0	0	0	88	8	49
2017	AS-05	30	48	9	6	6	0	0	79	12	33
2017	AS-06	44	37	9	0	9	0	0	81	9	11
2017	AS-07	36	36	0	29	0	0	0	71	29	14
2014	AS	34	41	13	8	3	0	0	75	11	387
2014	AS-01	32	33	20	10	5	0	0	65	15	94
2014	AS-02	32	48	10	5	4	0	0	80	9	96
2014	AS-03	34	42	13	8	2	0	0	76	11	85
2014	AS-04	40	40	9	6	4	0	0	81	11	47
2014	AS-05	38	51	3	8	0	0	0	89	8	37
2014	AS-06	30	40	20	10	0	0	0	70	10	10
2014	AS-07	38	31	15	15	0	0	0	69	15	13
2011	AS	40	38	10	6	5	0	0	78	11	349
2011	AS-01	31	38	17	6	7	0	0	70	13	99
2011	AS-02	31	48	8	5	8	0	0	79	13	77
2011	AS-03	50	35	8	5	1	1	0	86	6	78
2011	AS-04	51	34	4	6	4	0	0	85	11	47
2011	AS-05	39	36	4	14	7	0	0	75	21	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10
2008	AS	36	42	12	7	4	0	0	78	11	272
2008	AS-01	30	46	12	9	3	0	0	76	12	76
2008	AS-02	30	41	17	5	8	0	0	70	13	64
2008	AS-03	42	39	14	5	0	0	0	81	5	57
2008	AS-04	50	42	0	8	0	0	0	92	8	36
2008	AS-05	21	47	11	11	11	0	0	68	21	19
2008	AS-06	50	40	0	0	10	0	0	90	10	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	37	12	9	7	0	72	16	354
2017	AS-01	33	46	9	9	2	1	79	12	86
2017	AS-02	29	31	17	10	14	0	60	23	103
2017	AS-03	40	40	8	6	6	0	81	12	52
2017	AS-04	47	35	10	6	2	0	82	8	49
2017	AS-05	30	36	15	6	12	0	67	18	33
2017	AS-06	63	19	9	9	0	0	81	9	11
2017	AS-07	36	29	14	21	0	0	64	21	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	33	9	3	2	0	86	5	356
2017	AS-01	53	32	11	3	0	1	86	3	87
2017	AS-02	46	36	10	4	5	0	82	9	104
2017	AS-03	56	34	10	0	0	0	90	0	52
2017	AS-04	69	25	6	0	0	0	94	0	49
2017	AS-05	48	33	9	3	6	0	82	9	33
2017	AS-06	53	37	9	0	0	0	91	0	11
2017	AS-07	57	21	14	7	0	0	79	7	14
2014	AS	65	26	7	1	1	0	90	2	387
2014	AS-01	64	23	7	2	3	0	87	5	94
2014	AS-02	67	25	6	1	1	0	92	2	96
2014	AS-03	62	29	7	0	1	0	92	1	85
2014	AS-04	70	19	11	0	0	0	89	0	47
2014	AS-05	68	32	0	0	0	0	100	0	37
2014	AS-06	60	30	10	0	0	0	90	0	10
2014	AS-07	62	23	15	0	0	0	85	0	13
2011	AS	65	24	7	2	3	0	88	4	352
2011	AS-01	56	21	16	1	6	0	77	7	100
2011	AS-02	60	31	5	1	3	0	91	4	78
2011	AS-03	74	23	1	1	0	0	97	1	78
2011	AS-04	73	19	2	6	0	0	92	6	48
2011	AS-05	61	25	14	0	0	0	86	0	28
2011	AS-06	60	40	0	0	0	0	100	0	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	38	12	6	2	0	79	8	354
2017	AS-01	43	40	9	6	1	1	84	7	86
2017	AS-02	35	35	17	10	4	0	69	14	104
2017	AS-03	42	42	10	6	0	0	85	6	52
2017	AS-04	52	38	6	4	0	0	90	4	48
2017	AS-05	39	36	15	6	3	0	76	9	33
2017	AS-06	44	47	9	0	0	0	91	0	11
2017	AS-07	50	29	14	0	7	0	79	7	14
2014	AS	44	35	14	3	3	0	80	6	387
2014	AS-01	43	29	21	3	4	0	71	7	94
2014	AS-02	45	35	11	4	4	0	80	8	96
2014	AS-03	47	36	11	2	4	0	84	6	85
2014	AS-04	51	32	13	2	2	0	83	4	47
2014	AS-05	35	57	5	3	0	0	92	3	37
2014	AS-06	50	30	20	0	0	0	80	0	10
2014	AS-07	46	31	8	8	8	0	77	15	13
2011	AS	46	38	8	5	3	0	83	8	351
2011	AS-01	42	34	16	4	4	0	76	8	100
2011	AS-02	39	44	4	8	5	0	83	13	77
2011	AS-03	51	40	4	4	1	0	91	5	78
2011	AS-04	56	29	6	4	4	0	85	8	48
2011	AS-05	36	46	11	7	0	0	82	7	28
2011	AS-06	40	60	0	0	0	0	100	0	10
2008	AS	41	43	9	4	3	0	84	7	273
2008	AS-01	37	43	12	5	3	0	80	8	76
2008	AS-02	39	41	9	5	6	0	80	11	64
2008	AS-03	44	46	11	0	0	0	89	0	57
2008	AS-04	54	41	0	5	0	0	95	5	37
2008	AS-05	16	63	5	5	11	0	79	16	19
2008	AS-06	60	30	0	10	0	0	90	10	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	33	15	3	2	1	0	79	5	355
2017	AS-01	51	33	13	1	0	1	0	85	1	86
2017	AS-02	41	29	18	5	6	1	0	71	11	104
2017	AS-03	47	33	10	8	0	2	0	82	8	51
2017	AS-04	45	39	16	0	0	0	0	84	0	49
2017	AS-05	44	26	21	3	3	3	0	73	6	34
2017	AS-06	72	9	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	40	35	15	5	4	1	0	76	9	387
2014	AS-01	48	27	15	5	4	1	0	75	10	94
2014	AS-02	30	44	11	7	6	0	1	75	14	96
2014	AS-03	47	34	12	4	4	0	0	81	7	85
2014	AS-04	38	38	21	2	0	0	0	77	2	47
2014	AS-05	38	32	22	5	0	3	0	72	6	37
2014	AS-06	40	40	20	0	0	0	0	80	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	41	34	15	5	4	1	0	76	9	351
2011	AS-01	37	30	19	5	7	1	0	68	12	99
2011	AS-02	37	42	10	5	4	0	1	81	9	78
2011	AS-03	41	36	19	3	1	0	0	77	4	78
2011	AS-04	48	35	6	8	0	2	0	85	9	48
2011	AS-05	43	21	21	11	4	0	0	64	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	34	14	5	2	1	0	78	7	354
2017	AS-01	53	30	13	2	0	1	0	84	2	86
2017	AS-02	37	34	15	7	7	0	0	71	14	104
2017	AS-03	42	33	15	10	0	0	0	75	10	52
2017	AS-04	47	35	14	4	0	0	0	82	4	49
2017	AS-05	47	34	13	3	3	0	0	81	6	32
2017	AS-06	63	19	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	41	36	13	5	4	1	0	77	9	385
2014	AS-01	49	26	14	6	4	1	0	75	11	94
2014	AS-02	32	46	8	6	6	0	1	79	13	96
2014	AS-03	47	33	14	4	2	0	0	80	6	85
2014	AS-04	39	37	22	2	0	0	0	76	2	46
2014	AS-05	39	36	17	6	0	3	0	77	6	36
2014	AS-06	40	50	10	0	0	0	0	90	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	42	37	12	5	3	0	0	79	9	351
2011	AS-01	35	36	15	8	5	0	0	72	13	99
2011	AS-02	38	45	9	3	4	0	1	84	6	78
2011	AS-03	46	38	12	3	1	0	0	85	4	78
2011	AS-04	52	31	8	6	2	0	0	83	8	48
2011	AS-05	39	29	18	11	4	0	0	68	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	36	40	11	10	2	1	0	76	12	272
2008	AS-01	49	28	9	11	3	0	1	77	13	76
2008	AS-02	29	37	17	11	5	2	0	66	16	63
2008	AS-03	32	53	11	5	0	0	0	84	5	57
2008	AS-04	41	51	3	5	0	0	0	92	5	37
2008	AS-05	11	37	26	26	0	0	0	47	26	19
2008	AS-06	30	40	10	20	0	0	0	70	20	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	26	17	9	6	2	1	67	16	355
2017	AS-01	37	30	21	3	3	5	1	71	7	85
2017	AS-02	38	23	17	10	12	0	0	61	21	104
2017	AS-03	40	29	17	8	6	0	0	69	14	52
2017	AS-04	43	29	16	10	0	2	0	73	10	49
2017	AS-05	41	18	12	15	9	6	0	62	25	34
2017	AS-06	56	16	9	19	0	0	0	72	19	11
2017	AS-07	43	14	14	14	7	0	7	62	23	14
2014	AS	38	26	14	10	6	4	2	67	18	386
2014	AS-01	46	17	12	12	9	3	2	66	21	94
2014	AS-02	27	35	14	8	9	3	3	66	19	95
2014	AS-03	39	24	18	11	5	2	2	65	16	85
2014	AS-04	38	26	21	9	2	4	0	67	11	47
2014	AS-05	43	24	11	14	3	5	0	71	17	37
2014	AS-06	30	30	20	0	0	20	0	75	0	10
2014	AS-07	31	38	0	15	15	0	0	69	31	13
2011	AS	40	27	16	7	7	3	0	69	15	351
2011	AS-01	32	28	18	9	10	2	0	62	20	99
2011	AS-02	36	29	15	6	8	4	1	69	15	78
2011	AS-03	46	27	13	5	5	4	0	76	11	78
2011	AS-04	44	29	17	2	6	2	0	74	9	48
2011	AS-05	43	14	18	14	7	4	0	59	22	28
2011	AS-06	60	20	20	0	0	0	0	80	0	10
2008	AS	32	29	15	11	7	5	0	65	19	272
2008	AS-01	37	25	11	11	12	5	0	65	24	76
2008	AS-02	21	37	16	10	10	6	2	62	21	63
2008	AS-03	39	30	16	9	4	4	0	71	13	57
2008	AS-04	41	27	8	14	0	11	0	76	15	37
2008	AS-05	16	26	21	32	5	0	0	42	37	19
2008	AS-06	30	20	40	0	10	0	0	50	10	10

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	32	10	4	5	1	0	80	10	356
2017	AS-01	50	38	6	2	2	1	0	90	5	87
2017	AS-02	36	34	16	4	9	1	0	71	13	104
2017	AS-03	56	29	8	6	2	0	0	84	8	52
2017	AS-04	54	29	8	4	4	0	0	83	8	48
2017	AS-05	44	26	12	0	15	3	0	73	15	34
2017	AS-06	72	9	0	9	0	9	0	90	10	11
2017	AS-07	57	21	14	7	0	0	0	79	7	14
2014	AS	56	23	9	5	4	3	1	82	9	386
2014	AS-01	66	18	6	5	3	1	0	85	9	94
2014	AS-02	41	34	9	6	6	1	2	77	13	95
2014	AS-03	65	11	13	2	5	5	0	79	7	85
2014	AS-04	57	30	4	4	2	2	0	89	7	47
2014	AS-05	57	27	11	3	0	3	0	86	3	37
2014	AS-06	30	40	10	20	0	0	0	70	20	10
2014	AS-07	69	8	8	8	0	8	0	83	8	13
2011	AS	56	23	7	7	3	2	1	82	11	349
2011	AS-01	56	21	8	9	3	1	2	79	13	99
2011	AS-02	48	25	12	9	1	4	1	77	11	77
2011	AS-03	62	23	3	8	3	0	3	87	11	78
2011	AS-04	70	17	2	2	6	2	0	89	9	47
2011	AS-05	36	36	14	11	0	4	0	74	11	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10
2008	AS	47	27	13	6	4	2	0	76	11	274
2008	AS-01	50	22	17	7	4	0	0	72	11	76
2008	AS-02	38	28	14	11	6	3	0	68	18	64
2008	AS-03	53	28	10	3	3	2	0	82	7	58
2008	AS-04	49	27	14	5	3	3	0	78	8	37
2008	AS-05	42	21	16	0	5	11	5	75	6	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	33	9	4	7	0	0	81	11	357
2017	AS-01	53	29	9	3	4	0	1	83	8	87
2017	AS-02	39	37	9	6	10	0	0	76	15	104
2017	AS-03	50	38	4	4	4	0	0	88	8	52
2017	AS-04	53	29	14	0	4	0	0	82	4	49
2017	AS-05	41	35	12	0	12	0	0	76	12	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	7	7	0	0	0	86	7	14
2014	AS	53	28	8	5	4	1	1	83	9	387
2014	AS-01	60	27	6	3	4	0	0	86	7	94
2014	AS-02	43	33	13	2	7	1	1	78	10	96
2014	AS-03	55	27	4	8	4	2	0	84	12	85
2014	AS-04	53	28	6	6	2	2	2	84	9	47
2014	AS-05	62	24	8	5	0	0	0	86	5	37
2014	AS-06	30	30	30	10	0	0	0	60	10	10
2014	AS-07	62	15	0	8	8	8	0	83	17	13
2011	AS	53	27	7	9	4	0	1	81	13	349
2011	AS-01	59	21	10	6	3	0	1	81	9	99
2011	AS-02	45	38	5	9	3	0	0	83	12	77
2011	AS-03	54	24	5	10	5	0	1	79	16	78
2011	AS-04	57	23	4	11	2	0	2	83	13	47
2011	AS-05	46	36	0	11	7	0	0	82	18	28
2011	AS-06	60	10	20	10	0	0	0	70	10	10
2008	AS	46	32	8	6	7	0	1	79	13	274
2008	AS-01	43	29	8	8	8	1	3	75	16	76
2008	AS-02	39	31	11	6	13	0	0	70	19	64
2008	AS-03	59	29	5	2	3	0	2	89	5	58
2008	AS-04	49	41	5	5	0	0	0	89	5	37
2008	AS-05	47	26	11	11	5	0	0	74	16	19
2008	AS-06	50	30	0	20	0	0	0	80	20	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	24	10	4	4	0	0	82	8	357
2017	AS-01	66	21	8	1	3	0	0	88	4	87
2017	AS-02	50	24	13	5	9	0	0	74	14	104
2017	AS-03	58	23	14	4	2	0	0	81	6	52
2017	AS-04	69	20	6	4	0	0	0	90	4	49
2017	AS-05	41	32	15	3	9	0	0	74	12	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	59	26	8	4	3	0	0	85	7	387
2014	AS-01	69	14	14	2	1	0	0	83	3	94
2014	AS-02	50	33	7	2	6	0	1	84	8	96
2014	AS-03	59	28	5	4	5	0	0	87	8	85
2014	AS-04	64	19	9	4	4	0	0	83	9	47
2014	AS-05	65	24	5	5	0	0	0	89	5	37
2014	AS-06	30	50	10	10	0	0	0	80	10	10
2014	AS-07	62	23	0	8	0	8	0	92	8	13

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	35	14	6	5	5	1	73	12	357
2017	AS-01	46	34	11	3	3	2	0	82	7	87
2017	AS-02	24	33	18	8	9	7	1	62	18	104
2017	AS-03	38	34	6	12	4	6	0	77	16	52
2017	AS-04	39	45	8	4	0	2	2	87	4	49
2017	AS-05	26	35	24	9	3	3	0	64	12	34
2017	AS-06	25	37	28	0	0	9	0	69	0	11
2017	AS-07	36	29	14	7	7	7	0	69	15	14
2014	AS	34	36	14	7	3	5	1	75	11	385
2014	AS-01	47	23	14	8	2	5	1	75	10	93
2014	AS-02	21	38	19	7	4	8	3	66	13	96
2014	AS-03	43	36	8	6	2	5	0	83	9	84
2014	AS-04	28	49	13	4	4	2	0	78	9	47
2014	AS-05	35	43	14	5	0	3	0	81	6	37
2014	AS-06	0	60	20	10	10	0	0	60	20	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	32	33	16	7	4	7	1	71	12	350
2011	AS-01	27	35	19	7	6	5	0	66	14	99
2011	AS-02	29	37	17	1	1	13	1	78	3	78
2011	AS-03	42	29	17	4	4	3	1	75	8	78
2011	AS-04	29	31	10	15	6	8	0	66	23	48
2011	AS-05	26	33	19	11	4	7	0	64	16	27
2011	AS-06	40	40	10	0	0	10	0	89	0	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	41	14	8	5	2	0	73	13	356
2017	AS-01	44	38	7	8	2	1	0	83	10	87
2017	AS-02	18	37	19	9	12	4	1	58	22	103
2017	AS-03	31	46	13	8	2	0	0	77	10	52
2017	AS-04	29	51	14	6	0	0	0	80	6	49
2017	AS-05	24	50	15	6	3	3	0	76	9	34
2017	AS-06	35	37	28	0	0	0	0	72	0	11
2017	AS-07	43	36	7	7	7	0	0	79	14	14
2014	AS	34	35	17	8	4	2	1	70	13	386
2014	AS-01	47	26	15	6	4	0	1	74	11	93
2014	AS-02	24	39	17	7	8	3	2	66	16	96
2014	AS-03	41	36	13	6	1	2	0	80	7	85
2014	AS-04	26	40	23	6	4	0	0	66	11	47
2014	AS-05	32	30	22	14	0	3	0	64	14	37
2014	AS-06	0	60	30	10	0	0	0	60	10	10
2014	AS-07	31	31	8	15	15	0	0	62	31	13
2011	AS	27	37	17	9	6	3	0	67	16	350
2011	AS-01	23	36	17	11	9	3	0	61	21	99
2011	AS-02	28	37	17	8	5	5	0	69	14	78
2011	AS-03	35	37	13	9	5	1	0	73	14	78
2011	AS-04	29	35	19	8	4	4	0	67	13	48
2011	AS-05	11	48	19	15	7	0	0	59	22	27
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	32	34	16	9	6	3	0	67	16	274
2008	AS-01	41	26	16	8	7	3	0	69	15	76
2008	AS-02	16	41	19	9	11	5	0	59	21	64
2008	AS-03	33	41	17	9	0	0	0	74	9	58
2008	AS-04	35	43	8	8	3	3	0	81	11	37
2008	AS-05	26	26	16	21	11	0	0	53	32	19
2008	AS-06	60	0	10	10	10	10	0	67	22	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	42	18	9	4	4	0	68	14	357
2017	AS-01	37	40	11	11	0	1	0	77	11	87
2017	AS-02	15	36	25	5	11	7	1	56	17	104
2017	AS-03	25	48	16	10	0	2	0	74	10	52
2017	AS-04	18	49	16	10	4	2	0	69	15	49
2017	AS-05	12	50	15	15	3	6	0	66	19	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	43	14	7	7	7	0	69	15	14
2014	AS	23	34	19	14	5	4	1	60	20	385
2014	AS-01	35	28	19	8	4	4	1	67	13	93
2014	AS-02	13	40	17	15	7	6	3	57	24	96
2014	AS-03	30	31	19	14	2	4	0	63	17	84
2014	AS-04	19	43	17	13	4	4	0	64	18	47
2014	AS-05	22	30	16	27	3	3	0	53	31	37
2014	AS-06	0	20	50	20	10	0	0	20	30	10
2014	AS-07	23	38	15	0	23	0	0	62	23	13
2011	AS	23	38	19	10	4	7	0	65	15	352
2011	AS-01	26	30	22	7	5	10	0	62	13	100
2011	AS-02	18	42	15	13	3	9	0	66	17	78
2011	AS-03	27	40	21	6	3	4	0	69	9	78
2011	AS-04	21	44	19	8	6	2	0	66	15	48
2011	AS-05	18	43	14	14	4	7	0	65	19	28
2011	AS-06	20	30	30	20	0	0	0	50	20	10
2008	AS	15	39	19	16	5	6	0	58	22	274
2008	AS-01	26	30	11	16	7	11	0	63	25	76
2008	AS-02	8	41	22	14	9	6	0	52	25	64
2008	AS-03	17	47	22	10	2	0	2	65	12	58
2008	AS-04	16	38	27	16	0	3	0	56	17	37
2008	AS-05	0	42	16	32	0	11	0	47	35	19
2008	AS-06	0	70	10	0	10	10	0	78	11	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	36	16	9	9	6	0	64	19	355
2017	AS-01	33	34	16	6	7	5	0	70	13	86
2017	AS-02	17	28	17	9	17	11	1	52	29	103
2017	AS-03	29	36	14	13	6	2	0	67	20	52
2017	AS-04	22	53	12	2	4	6	0	80	6	49
2017	AS-05	18	35	21	21	3	3	0	55	24	34
2017	AS-06	25	56	19	0	0	0	0	81	0	11
2017	AS-07	29	43	7	14	7	0	0	71	21	14
2014	AS	26	27	21	10	7	8	1	58	19	386
2014	AS-01	34	23	22	9	10	3	0	59	19	93
2014	AS-02	21	27	20	13	8	9	2	54	24	96
2014	AS-03	31	22	24	9	2	12	0	60	13	85
2014	AS-04	19	36	23	11	4	6	0	59	16	47
2014	AS-05	27	30	16	11	5	11	0	64	18	37
2014	AS-06	10	50	20	20	0	0	0	60	20	10
2014	AS-07	23	31	15	8	23	0	0	54	31	13
2011	AS	28	33	16	10	8	5	0	64	19	352
2011	AS-01	27	32	17	9	9	5	1	63	19	100
2011	AS-02	22	33	18	12	9	6	0	59	22	78
2011	AS-03	32	32	17	6	5	8	0	69	13	78
2011	AS-04	33	33	17	10	6	0	0	67	17	48
2011	AS-05	29	29	11	11	14	7	0	62	27	28
2011	AS-06	30	60	0	10	0	0	0	90	10	10
2008	AS	18	36	19	14	8	6	0	57	23	274
2008	AS-01	22	34	16	14	8	5	0	60	24	76
2008	AS-02	9	30	22	14	16	9	0	43	33	64
2008	AS-03	26	45	16	9	5	0	0	71	14	58
2008	AS-04	19	38	24	8	3	8	0	62	12	37
2008	AS-05	5	42	5	37	5	5	0	50	44	19
2008	AS-06	20	30	20	10	10	10	0	56	22	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	40	18	11	7	3	0	63	18	355
2017	AS-01	32	37	16	8	4	2	0	71	13	87
2017	AS-02	15	36	23	11	12	3	1	53	23	104
2017	AS-03	21	40	19	14	2	4	0	64	16	52
2017	AS-04	19	52	15	8	6	0	0	71	15	48
2017	AS-05	18	32	18	21	6	6	0	53	28	34
2017	AS-06	25	65	0	9	0	0	0	91	9	11
2017	AS-07	7	50	14	14	7	7	0	62	23	14
2014	AS	24	31	21	14	7	2	1	57	22	385
2014	AS-01	32	30	20	9	6	1	1	64	15	93
2014	AS-02	19	29	18	18	9	4	2	52	29	95
2014	AS-03	28	33	20	16	1	1	0	62	18	85
2014	AS-04	21	34	26	11	6	2	0	57	17	47
2014	AS-05	16	35	19	19	8	3	0	53	28	37
2014	AS-06	0	30	50	20	0	0	0	30	20	10
2014	AS-07	23	31	0	15	31	0	0	54	46	13
2011	AS	23	38	17	13	8	1	0	62	21	350
2011	AS-01	24	38	16	10	9	2	0	64	20	99
2011	AS-02	17	37	22	14	8	1	1	55	22	78
2011	AS-03	24	44	15	12	3	3	0	70	14	78
2011	AS-04	25	40	13	17	6	0	0	65	23	48
2011	AS-05	21	32	18	18	11	0	0	54	29	28
2008	AS	23	41	15	14	6	2	0	65	20	274
2008	AS-01	28	32	16	11	11	4	0	62	22	76
2008	AS-02	14	39	20	17	6	3	0	55	24	64
2008	AS-03	29	48	10	9	3	0	0	78	12	58
2008	AS-04	19	46	19	14	3	0	0	65	16	37
2008	AS-05	21	37	5	26	5	0	5	61	33	19
2008	AS-06	20	50	10	20	0	0	0	70	20	10

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	35	14	9	6	0	1	70	15	355
2017	AS-01	36	38	16	8	1	0	1	75	9	87
2017	AS-02	30	31	12	16	11	1	0	62	27	103
2017	AS-03	40	34	10	8	8	0	0	75	16	52
2017	AS-04	37	45	14	0	4	0	0	82	4	49
2017	AS-05	30	30	18	12	6	0	3	63	19	33
2017	AS-06	63	9	28	0	0	0	0	72	0	11
2017	AS-07	36	29	14	14	7	0	0	64	21	14
2014	AS	38	34	12	11	5	0	0	72	16	387
2014	AS-01	43	27	15	10	6	0	0	69	16	94
2014	AS-02	30	35	15	10	8	0	1	66	19	96
2014	AS-03	40	31	11	13	6	0	0	71	19	85
2014	AS-04	43	43	9	2	2	2	0	87	4	47
2014	AS-05	43	38	8	11	0	0	0	81	11	37
2014	AS-06	20	40	10	30	0	0	0	60	30	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	39	34	12	9	6	0	0	73	15	352
2011	AS-01	40	34	12	6	8	0	0	74	14	100
2011	AS-02	33	35	14	12	6	0	0	68	18	78
2011	AS-03	47	32	9	6	4	0	1	81	10	78
2011	AS-04	44	38	13	4	2	0	0	81	6	48
2011	AS-05	32	25	11	18	14	0	0	57	32	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	45	11	11	3	75	14	355
2017	AS-01	30	50	9	7	3	81	10	87
2017	AS-02	29	40	9	14	8	69	22	104
2017	AS-03	35	47	6	12	0	82	12	51
2017	AS-04	35	41	14	10	0	76	10	49
2017	AS-05	27	39	24	6	3	67	9	33
2017	AS-06	53	37	9	0	0	91	0	11
2017	AS-07	7	57	7	29	0	64	29	14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	26	22	8	8	15	3	53	20	357
2017	AS-01	21	23	17	7	6	23	3	60	17	87
2017	AS-02	11	28	25	11	13	9	4	44	27	104
2017	AS-03	19	23	23	10	6	15	4	52	19	52
2017	AS-04	18	37	16	8	4	16	0	66	15	49
2017	AS-05	15	18	29	6	15	12	6	39	25	34
2017	AS-06	28	28	35	0	0	0	9	62	0	11
2017	AS-07	36	21	21	14	7	0	0	57	21	14
2014	AS	18	22	17	14	7	17	4	51	27	387
2014	AS-01	23	22	16	10	6	19	3	59	21	94
2014	AS-02	7	21	19	15	13	21	5	38	37	96
2014	AS-03	20	21	18	13	7	20	1	52	25	85
2014	AS-04	19	17	21	19	6	11	6	44	31	47
2014	AS-05	19	30	16	8	3	19	5	64	14	37
2014	AS-06	20	30	10	30	10	0	0	50	40	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	32	9	6	4	0	1	81	11	356
2017	AS-01	55	26	11	3	3	0	1	82	7	87
2017	AS-02	40	36	9	9	7	0	0	76	15	104
2017	AS-03	53	31	6	4	4	0	2	86	8	51
2017	AS-04	55	35	4	4	2	0	0	90	6	49
2017	AS-05	41	32	18	6	3	0	0	74	9	34
2017	AS-06	63	19	0	9	0	0	9	90	10	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	49	31	9	5	4	1	1	81	10	387
2014	AS-01	62	21	6	5	5	0	0	83	11	94
2014	AS-02	40	30	15	7	6	0	2	71	14	96
2014	AS-03	47	36	4	6	5	1	1	86	11	85
2014	AS-04	57	30	4	2	4	2	0	89	7	47
2014	AS-05	49	46	3	3	0	0	0	95	3	37
2014	AS-06	20	30	40	10	0	0	0	50	10	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13
2011	AS	53	28	9	6	3	0	0	81	9	348
2011	AS-01	53	24	13	5	4	1	0	78	9	99
2011	AS-02	40	39	9	8	4	0	0	79	12	77
2011	AS-03	61	25	6	4	3	0	1	87	7	77
2011	AS-04	60	23	9	6	2	0	0	83	9	47
2011	AS-05	50	29	7	11	4	0	0	79	14	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10
2008	AS	42	31	10	10	4	1	1	75	15	272
2008	AS-01	37	33	13	9	7	0	0	71	16	75
2008	AS-02	36	31	11	13	6	3	0	69	19	64
2008	AS-03	57	26	5	7	2	2	2	86	9	58
2008	AS-04	51	27	11	11	0	0	0	78	11	37
2008	AS-05	22	39	11	11	6	6	6	69	19	18
2008	AS-06	50	30	10	10	0	0	0	80	10	10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	34	13	5	1	3	4	80	7	79
2017	AS-04	52	36	13	0	0	0	0	87	0	31
2017	AS-05	42	25	0	17	0	0	17	80	20	12
2017	AS-06	35	37	19	0	0	0	9	79	0	11
2017	AS-07	33	33	8	17	8	0	0	67	25	12
2014	AS	35	36	9	5	3	1	9	80	9	74
2014	AS-03	45	45	0	0	0	0	9	100	0	11
2014	AS-04	44	32	16	0	4	0	4	79	4	25
2014	AS-05	17	50	17	8	0	0	8	73	9	12
2014	AS-06	20	20	10	20	0	10	20	57	29	10
2014	AS-07	45	36	0	9	9	0	0	82	18	11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	36	11	8	5	2	0	76	13	357
2017	AS-01	43	34	8	8	4	1	1	79	13	87
2017	AS-02	30	36	14	11	9	1	0	67	20	104
2017	AS-03	37	35	19	6	0	4	0	74	6	52
2017	AS-04	51	37	6	4	2	0	0	88	6	49
2017	AS-05	35	35	9	9	6	6	0	75	16	34
2017	AS-06	53	37	9	0	0	0	0	91	0	11
2017	AS-07	29	57	7	7	0	0	0	86	7	14
2014	AS	35	38	11	9	4	3	1	75	13	387
2014	AS-01	44	30	12	6	5	3	0	76	12	94
2014	AS-02	21	43	18	7	5	4	2	68	13	96
2014	AS-03	36	40	7	9	4	4	0	79	13	85
2014	AS-04	36	36	9	13	4	2	0	74	17	47
2014	AS-05	43	43	5	8	0	0	0	86	8	37
2014	AS-06	40	30	30	0	0	0	0	70	0	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13
2011	AS	43	32	12	6	5	1	1	77	11	352
2011	AS-01	41	28	13	7	8	2	1	71	15	100
2011	AS-02	36	40	15	5	4	0	0	76	9	78
2011	AS-03	49	28	10	8	4	0	1	78	12	78
2011	AS-04	54	38	4	2	2	0	0	92	4	48
2011	AS-05	32	29	21	7	7	4	0	63	15	28
2011	AS-06	40	40	10	10	0	0	0	80	10	10
2008	AS	36	35	11	9	7	1	0	72	17	274
2008	AS-01	41	29	18	8	4	0	0	70	12	76
2008	AS-02	22	34	13	13	14	5	0	59	28	64
2008	AS-03	41	48	2	2	5	2	0	91	7	58
2008	AS-04	32	32	8	16	8	0	3	67	25	37
2008	AS-05	37	32	11	16	5	0	0	68	21	19
2008	AS-06	50	40	0	10	0	0	0	90	10	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	35	11	8	6	8	0	72	16	356
2017	AS-01	37	32	9	3	6	13	0	79	10	87
2017	AS-02	21	37	12	11	12	8	0	63	24	103
2017	AS-03	31	29	12	16	2	9	2	67	20	52
2017	AS-04	37	43	10	4	6	0	0	80	10	49
2017	AS-05	35	29	15	9	3	9	0	71	13	34
2017	AS-06	44	47	0	9	0	0	0	91	9	11
2017	AS-07	43	36	14	7	0	0	0	79	7	14
2014	AS	35	32	10	6	8	9	2	74	15	386
2014	AS-01	40	29	7	5	10	7	1	76	16	94
2014	AS-02	18	42	13	6	8	9	3	69	17	95
2014	AS-03	34	33	9	6	6	11	1	76	13	85
2014	AS-04	51	13	9	6	11	11	0	71	19	47
2014	AS-05	46	30	8	5	3	5	3	82	9	37
2014	AS-06	50	20	20	10	0	0	0	70	10	10
2014	AS-07	46	38	0	0	8	8	0	92	8	13
2011	AS	44	22	13	9	6	5	1	70	15	352
2011	AS-01	38	22	18	9	8	4	1	63	18	100
2011	AS-02	40	28	13	9	4	6	0	73	14	78
2011	AS-03	49	15	15	9	5	5	1	68	15	78
2011	AS-04	52	29	2	8	6	0	2	83	15	48
2011	AS-05	43	11	14	14	4	14	0	63	21	28
2011	AS-06	50	30	20	0	0	0	0	80	0	10
2008	AS	41	28	12	7	8	4	0	72	15	274
2008	AS-01	39	20	22	5	9	4	0	62	15	76
2008	AS-02	28	31	14	8	13	6	0	63	22	64
2008	AS-03	48	36	7	2	5	2	0	86	7	58
2008	AS-04	38	35	8	14	0	3	3	77	14	37
2008	AS-05	47	21	0	11	5	16	0	81	19	19
2008	AS-06	70	10	0	10	10	0	0	80	20	10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	38	11	10	6	0	73	16	357
2017	AS-01	32	39	16	13	0	0	72	13	87
2017	AS-02	31	33	11	14	12	0	64	25	104
2017	AS-03	34	46	6	6	8	0	81	13	52
2017	AS-04	41	37	12	6	4	0	77	10	49
2017	AS-05	35	35	18	9	3	0	71	12	34
2017	AS-06	63	37	0	0	0	0	100	0	11
2017	AS-07	36	50	0	0	7	7	92	8	14
2014	AS	37	41	8	8	5	1	79	13	387
2014	AS-01	43	30	9	10	7	2	74	17	94
2014	AS-02	29	52	6	5	7	0	81	13	96
2014	AS-03	38	44	6	7	5	1	82	12	85
2014	AS-04	45	32	9	13	2	0	77	15	47
2014	AS-05	41	43	11	5	0	0	84	5	37
2014	AS-06	30	40	20	10	0	0	70	10	10
2014	AS-07	38	46	8	8	0	0	85	8	13
2011	AS	44	38	7	7	3	1	82	10	351
2011	AS-01	45	33	7	7	5	2	80	12	99
2011	AS-02	38	46	6	8	0	1	86	8	78
2011	AS-03	44	37	8	6	4	1	82	10	78
2011	AS-04	48	38	6	4	4	0	85	8	48
2011	AS-05	32	43	14	11	0	0	75	11	28
2011	AS-06	50	50	0	0	0	0	100	0	10
2008	AS	30	40	10	12	6	1	71	19	273
2008	AS-01	29	37	13	14	4	3	68	19	76
2008	AS-02	30	36	14	9	11	0	66	20	64
2008	AS-03	32	49	4	12	2	2	82	14	57
2008	AS-04	46	32	3	14	5	0	78	19	37
2008	AS-05	16	42	11	16	16	0	58	32	19
2008	AS-06	10	60	10	10	10	0	70	20	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	38	11	10	4	0	1	75	14	357
2017	AS-01	33	35	15	12	3	0	2	69	16	87
2017	AS-02	32	34	13	14	8	0	0	65	21	104
2017	AS-03	33	48	8	10	2	0	0	81	12	52
2017	AS-04	49	45	2	4	0	0	0	94	4	49
2017	AS-05	41	44	6	6	3	0	0	85	9	34
2017	AS-06	63	28	9	0	0	0	0	91	0	11
2017	AS-07	50	29	7	14	0	0	0	79	14	14
2014	AS	37	39	11	7	6	0	0	76	13	386
2014	AS-01	23	37	13	13	13	0	1	61	26	94
2014	AS-02	35	44	11	5	4	0	0	79	9	96
2014	AS-03	39	39	12	6	5	0	0	78	11	85
2014	AS-04	50	35	7	4	4	0	0	85	9	46
2014	AS-05	43	49	5	3	0	0	0	92	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	62	15	8	15	0	0	0	77	15	13
2011	AS	42	32	11	8	6	0	0	75	14	350
2011	AS-01	30	31	15	10	13	1	0	62	23	100
2011	AS-02	37	41	9	8	5	0	0	78	13	76
2011	AS-03	49	28	17	5	1	0	0	77	6	78
2011	AS-04	58	27	4	8	2	0	0	85	10	48
2011	AS-05	43	39	4	14	0	0	0	82	14	28
2011	AS-06	50	40	10	0	0	0	0	90	0	10
2008	AS	36	37	13	9	4	0	0	74	13	273
2008	AS-01	25	41	18	8	8	0	0	66	16	76
2008	AS-02	41	33	9	11	6	0	0	73	17	64
2008	AS-03	37	40	16	7	0	0	0	77	7	57
2008	AS-04	49	35	11	5	0	0	0	84	5	37
2008	AS-05	26	42	11	11	11	0	0	68	21	19
2008	AS-06	50	40	0	10	0	0	0	90	10	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	38	6	8	3	0	83	11	357
2017	AS-01	38	40	3	12	4	1	79	17	87
2017	AS-02	39	41	4	10	6	0	80	16	104
2017	AS-03	41	40	13	4	2	0	81	6	52
2017	AS-04	61	35	4	0	0	0	96	0	49
2017	AS-05	53	32	6	6	3	0	85	9	34
2017	AS-06	63	37	0	0	0	0	100	0	11
2017	AS-07	64	21	14	0	0	0	86	0	14
2014	AS	43	38	10	5	4	0	81	9	386
2014	AS-01	35	34	17	5	9	0	69	14	94
2014	AS-02	39	46	10	3	2	0	84	5	96
2014	AS-03	45	36	8	7	4	0	81	11	84
2014	AS-04	55	34	2	6	2	0	89	9	47
2014	AS-05	41	54	0	5	0	0	95	5	37
2014	AS-06	60	20	20	0	0	0	80	0	10
2014	AS-07	62	23	0	8	8	0	85	15	13
2011	AS	48	33	8	6	4	0	81	11	351
2011	AS-01	32	30	17	8	12	0	63	20	99
2011	AS-02	37	53	3	6	1	0	90	8	78
2011	AS-03	63	28	4	5	0	0	91	5	78
2011	AS-04	69	19	6	4	2	0	88	6	48
2011	AS-05	54	29	7	11	0	0	82	11	28
2011	AS-06	40	50	10	0	0	0	90	0	10
2008	AS	42	38	11	6	3	0	81	9	273
2008	AS-01	34	32	18	11	5	0	66	16	76
2008	AS-02	39	44	9	3	5	0	83	8	64
2008	AS-03	49	37	11	4	0	0	86	4	57
2008	AS-04	51	43	0	5	0	0	95	5	37
2008	AS-05	26	58	11	5	0	0	84	5	19
2008	AS-06	60	30	0	10	0	0	90	10	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	34	17	7	5	1	0	71	13	356
2017	AS-01	45	32	16	3	3	1	0	77	7	87
2017	AS-02	29	36	18	8	8	2	0	66	16	104
2017	AS-03	40	29	21	4	6	0	0	69	10	52
2017	AS-04	41	37	10	8	2	2	0	79	10	49
2017	AS-05	30	27	18	15	9	0	0	58	24	33
2017	AS-06	44	37	19	0	0	0	0	81	0	11
2017	AS-07	14	50	7	21	0	0	7	69	23	14
2014	AS	33	35	14	10	5	2	1	70	15	387
2014	AS-01	39	31	9	13	4	3	1	73	18	94
2014	AS-02	22	44	16	9	8	0	1	66	18	96
2014	AS-03	44	29	16	4	4	2	1	76	7	85
2014	AS-04	34	34	23	2	4	2	0	70	7	47
2014	AS-05	27	46	8	16	3	0	0	73	19	37
2014	AS-06	10	30	30	30	0	0	0	40	30	10
2014	AS-07	46	23	0	31	0	0	0	69	31	13
2011	AS	38	31	15	9	6	1	0	70	15	350
2011	AS-01	36	28	17	8	8	2	0	66	16	99
2011	AS-02	35	32	17	8	8	0	0	68	16	77
2011	AS-03	41	37	9	10	3	0	0	78	13	78
2011	AS-04	42	27	17	10	4	0	0	69	15	48
2011	AS-05	21	36	18	14	7	4	0	59	22	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	32	39	9	12	6	3	0	72	18	272
2008	AS-01	38	34	9	11	7	1	0	73	17	76
2008	AS-02	29	29	16	11	10	6	0	61	22	63
2008	AS-03	30	51	4	11	4	2	0	82	14	57
2008	AS-04	35	38	11	16	0	0	0	73	16	37
2008	AS-05	5	58	5	11	11	11	0	71	24	19
2008	AS-06	40	40	0	10	10	0	0	80	20	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	29	18	12	12	3	2	56	25	355
2017	AS-01	28	26	16	10	10	6	3	60	22	87
2017	AS-02	19	27	20	15	18	2	0	47	33	103
2017	AS-03	27	31	14	12	12	0	4	61	25	51
2017	AS-04	31	33	12	12	8	0	4	66	21	49
2017	AS-05	18	26	24	9	18	6	0	47	28	34
2017	AS-06	35	28	28	9	0	0	0	63	9	11
2017	AS-07	14	50	21	0	7	0	7	69	8	14
2014	AS	23	25	16	16	14	3	3	52	31	386
2014	AS-01	24	26	12	10	18	6	4	56	31	94
2014	AS-02	15	26	21	17	19	2	1	42	37	96
2014	AS-03	33	16	14	19	9	6	2	54	31	85
2014	AS-04	28	34	17	9	11	0	2	63	20	47
2014	AS-05	17	36	11	25	8	0	3	54	34	36
2014	AS-06	30	30	20	10	0	0	10	67	11	10
2014	AS-07	23	23	8	23	15	0	8	50	42	13
2011	AS	19	28	15	18	15	2	2	50	34	351
2011	AS-01	16	23	17	19	16	6	2	43	38	99
2011	AS-02	15	31	13	19	18	1	3	48	39	78
2011	AS-03	19	40	12	15	12	0	3	61	28	78
2011	AS-04	23	21	23	21	10	0	2	45	32	48
2011	AS-05	25	25	11	18	21	0	0	50	39	28
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	18	35	13	16	13	4	1	56	30	271
2008	AS-01	27	34	15	9	11	4	0	63	21	74
2008	AS-02	14	30	13	16	23	3	2	46	41	64
2008	AS-03	16	44	14	12	11	4	0	62	24	57
2008	AS-04	22	43	5	22	5	3	0	67	28	37
2008	AS-05	5	26	21	37	0	5	5	35	41	19
2008	AS-06	20	20	10	10	20	10	10	50	38	10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	42	11	6	5	0	1	78	10	356
2017	AS-01	35	44	15	3	2	0	1	79	6	87
2017	AS-02	30	36	15	8	11	1	0	66	19	104
2017	AS-03	35	50	8	2	4	0	2	86	6	52
2017	AS-04	47	41	6	4	2	0	0	88	6	49
2017	AS-05	39	39	9	9	3	0	0	79	12	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	33	41	12	9	5	0	0	75	14	387
2014	AS-01	34	31	18	10	6	1	0	66	16	94
2014	AS-02	27	48	8	7	9	0	0	75	17	96
2014	AS-03	33	44	12	9	2	0	0	76	12	85
2014	AS-04	47	34	13	6	0	0	0	81	6	47
2014	AS-05	32	54	3	11	0	0	0	86	11	37
2014	AS-06	10	50	20	20	0	0	0	60	20	10
2014	AS-07	46	31	0	15	8	0	0	77	23	13
2011	AS	43	37	9	6	5	0	0	81	11	352
2011	AS-01	38	35	16	4	6	0	1	74	10	100
2011	AS-02	32	44	12	9	4	0	0	76	13	78
2011	AS-03	53	35	3	6	4	0	0	87	10	78
2011	AS-04	48	44	6	2	0	0	0	92	2	48
2011	AS-05	50	25	0	14	7	4	0	78	22	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	33	13	5	3	78	9	356
2017	AS-01	45	34	16	5	1	79	6	87
2017	AS-02	37	27	21	8	7	64	15	104
2017	AS-03	44	38	8	6	4	83	10	52
2017	AS-04	55	35	6	2	2	90	4	49
2017	AS-05	45	42	3	6	3	88	9	33
2017	AS-06	65	35	0	0	0	100	0	11
2017	AS-07	43	43	14	0	0	86	0	14
2014	AS	39	41	11	5	4	80	9	387
2014	AS-01	46	31	14	5	4	77	10	94
2014	AS-02	29	46	11	7	6	75	14	96
2014	AS-03	42	41	11	6	0	84	6	85
2014	AS-04	43	40	9	2	6	83	9	47
2014	AS-05	43	51	3	3	0	95	3	37
2014	AS-06	10	70	10	10	0	80	10	10
2014	AS-07	54	23	8	8	8	77	15	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	36	12	6	4	0	1	78	10	356
2017	AS-01	47	36	11	1	2	1	1	85	3	87
2017	AS-02	34	35	17	5	10	0	0	68	14	104
2017	AS-03	42	38	9	10	0	0	0	81	10	52
2017	AS-04	43	43	6	8	0	0	0	86	8	49
2017	AS-05	39	33	18	6	3	0	0	73	9	33
2017	AS-06	72	9	9	9	0	0	0	81	9	11
2017	AS-07	43	43	0	7	0	0	7	92	8	14
2014	AS	40	39	9	8	3	0	0	79	11	387
2014	AS-01	47	33	14	2	4	0	0	80	6	94
2014	AS-02	31	46	8	9	3	1	1	79	13	96
2014	AS-03	38	41	11	8	2	0	0	79	11	85
2014	AS-04	53	26	9	11	2	0	0	79	13	47
2014	AS-05	43	43	3	8	3	0	0	86	11	37
2014	AS-06	20	50	0	30	0	0	0	70	30	10
2014	AS-07	38	38	8	8	8	0	0	77	15	13
2011	AS	51	34	7	6	2	0	1	85	8	351
2011	AS-01	47	32	11	4	4	1	1	81	8	100
2011	AS-02	44	45	6	3	0	0	1	91	3	77
2011	AS-03	64	23	4	6	3	0	0	87	9	78
2011	AS-04	56	27	6	10	0	0	0	83	10	48
2011	AS-05	36	43	4	18	0	0	0	79	18	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	40	23	6	3	5	1	66	10	357
2017	AS-01	30	39	23	1	1	4	0	73	2	87
2017	AS-02	14	36	27	13	5	4	2	53	18	104
2017	AS-03	25	46	19	4	2	4	0	74	6	52
2017	AS-04	33	33	16	6	2	10	0	73	9	49
2017	AS-05	24	41	21	6	6	3	0	67	12	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	33	10	5	6	0	0	80	11	357
2017	AS-01	46	36	11	3	2	0	1	83	6	87
2017	AS-02	44	29	8	9	11	0	0	73	19	104
2017	AS-03	44	38	13	0	4	0	0	83	4	52
2017	AS-04	61	22	8	8	0	0	0	84	8	49
2017	AS-05	44	35	12	6	3	0	0	79	9	34
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	50	29	7	0	14	0	0	79	14	14
2014	AS	43	38	9	5	4	0	0	81	10	387
2014	AS-01	51	26	13	4	5	0	1	77	10	94
2014	AS-02	42	40	7	6	4	1	0	82	11	96
2014	AS-03	45	39	5	8	4	0	0	84	12	85
2014	AS-04	38	47	9	6	0	0	0	85	6	47
2014	AS-05	35	49	14	3	0	0	0	84	3	37
2014	AS-06	30	40	20	0	10	0	0	70	10	10
2014	AS-07	31	38	0	0	31	0	0	69	31	13
2011	AS	53	30	8	5	3	0	1	84	8	351
2011	AS-01	49	31	10	3	6	0	1	81	9	100
2011	AS-02	47	36	9	5	1	0	1	84	7	77
2011	AS-03	60	27	6	6	0	0	0	87	6	78
2011	AS-04	67	21	0	8	4	0	0	88	13	48
2011	AS-05	39	39	14	4	4	0	0	79	7	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	22	10	8	6	1	10	73	15	357
2017	AS-01	42	19	15	6	3	0	15	72	11	87
2017	AS-02	38	23	12	8	10	1	9	68	19	104
2017	AS-03	46	25	6	12	4	2	6	77	17	52
2017	AS-04	61	18	8	6	4	0	2	81	10	49
2017	AS-05	38	26	3	12	9	0	12	73	23	34
2017	AS-06	53	19	19	9	0	0	0	72	9	11
2017	AS-07	29	21	7	0	7	0	36	78	11	14
2014	AS	44	23	9	7	4	2	11	77	12	387
2014	AS-01	46	16	10	2	3	2	21	81	7	94
2014	AS-02	36	32	8	9	4	2	7	76	15	96
2014	AS-03	49	24	8	7	2	4	6	81	10	85
2014	AS-04	57	21	4	4	0	0	13	90	5	47
2014	AS-05	41	24	19	11	0	0	5	69	11	37
2014	AS-06	70	0	0	20	10	0	0	70	30	10
2014	AS-07	23	0	8	8	31	0	31	33	56	13
2011	AS	36	22	11	9	7	2	12	68	19	351
2011	AS-01	28	24	13	8	5	1	21	67	17	100
2011	AS-02	27	22	13	16	6	4	12	58	26	77
2011	AS-03	51	13	9	8	9	3	8	71	19	78
2011	AS-04	38	33	8	4	8	0	8	77	14	48
2011	AS-05	32	29	11	7	11	4	7	68	20	28
2011	AS-06	50	20	30	0	0	0	0	70	0	10
2008	AS	41	19	13	10	6	1	9	67	18	272
2008	AS-01	42	16	14	9	7	1	11	66	18	76
2008	AS-02	34	23	9	11	6	3	13	69	20	64
2008	AS-03	48	20	14	9	2	0	7	73	12	56
2008	AS-04	46	19	14	5	5	3	8	73	12	37
2008	AS-05	42	11	16	11	21	0	0	53	32	19
2008	AS-06	40	40	10	10	0	0	0	80	10	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	40	16	6	2	1	76	9	357
2017	AS-01	44	38	11	6	0	1	83	6	87
2017	AS-02	35	46	12	5	3	0	81	8	104
2017	AS-03	38	37	16	6	4	0	75	10	52
2017	AS-04	27	35	23	14	2	0	61	16	49
2017	AS-05	41	35	21	0	0	3	79	0	34
2017	AS-06	0	56	25	19	0	0	56	19	11
2017	AS-07	29	29	36	0	7	0	57	7	14
2014	AS	35	32	19	7	5	1	68	13	387
2014	AS-01	50	23	17	6	3	0	73	10	94
2014	AS-02	32	34	23	5	5	0	67	10	96
2014	AS-03	36	35	13	7	8	0	72	15	85
2014	AS-04	26	47	17	9	0	2	74	9	47
2014	AS-05	22	30	30	8	8	3	53	17	37
2014	AS-06	20	50	20	10	0	0	70	10	10
2014	AS-07	31	0	31	15	23	0	31	38	13
2011	AS	45	33	12	6	3	1	79	9	352
2011	AS-01	49	33	11	4	2	1	83	6	100
2011	AS-02	49	27	18	1	5	0	76	6	78
2011	AS-03	46	37	8	5	3	1	84	8	78
2011	AS-04	35	42	13	10	0	0	77	10	48
2011	AS-05	39	32	14	11	4	0	71	14	28
2011	AS-06	40	40	10	10	0	0	80	10	10
2008	AS	31	37	20	7	5	0	68	12	273
2008	AS-01	37	41	14	4	3	1	79	7	76
2008	AS-02	34	34	14	8	9	0	69	17	64
2008	AS-03	40	35	18	4	4	0	75	7	57
2008	AS-04	14	46	30	8	3	0	59	11	37
2008	AS-05	16	32	37	5	11	0	47	16	19
2008	AS-06	20	30	30	10	10	0	50	20	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	24	5	5	5	3	3	84	11	357
2017	AS-01	56	21	6	4	1	3	8	87	6	87
2017	AS-02	50	24	8	6	9	3	1	77	15	104
2017	AS-03	48	27	4	4	8	8	2	83	13	52
2017	AS-04	78	16	2	4	0	0	0	94	4	49
2017	AS-05	41	32	3	6	12	0	6	78	19	34
2017	AS-06	47	37	0	9	0	0	7	90	10	11
2017	AS-07	50	36	0	0	7	7	0	92	8	14
2014	AS	55	23	5	5	3	3	6	86	8	387
2014	AS-01	60	17	4	4	2	4	9	88	7	94
2014	AS-02	58	24	5	4	4	1	3	86	9	96
2014	AS-03	51	21	6	7	2	5	8	82	11	85
2014	AS-04	53	23	6	4	0	2	11	88	5	47
2014	AS-05	59	24	3	5	0	5	3	91	6	37
2014	AS-06	30	50	10	0	10	0	0	80	10	10
2014	AS-07	46	23	15	0	8	8	0	75	8	13
2011	AS	58	20	7	5	4	2	5	83	9	352
2011	AS-01	46	23	13	5	7	0	6	73	13	100
2011	AS-02	58	23	5	6	1	1	5	86	8	78
2011	AS-03	68	21	3	3	3	3	1	92	5	78
2011	AS-04	67	10	6	6	2	4	4	84	9	48
2011	AS-05	61	21	4	4	4	0	7	88	8	28
2011	AS-06	60	10	20	0	0	0	10	78	0	10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	40	27	33	355
2017	AS-01	45	24	31	86
2017	AS-02	33	28	39	103
2017	AS-03	42	31	27	52
2017	AS-04	47	27	26	49
2017	AS-05	41	21	38	34
2017	AS-06	25	47	28	11
2017	AS-07	36	36	29	14
2014	AS	36	33	31	386
2014	AS-01	36	31	33	94
2014	AS-02	38	34	28	96
2014	AS-03	38	35	27	85
2014	AS-04	37	37	26	46
2014	AS-05	27	30	43	37
2014	AS-06	40	10	50	10
2014	AS-07	38	31	31	13
2011	AS	39	31	30	350
2011	AS-01	47	27	25	99
2011	AS-02	34	32	34	77
2011	AS-03	35	28	37	78
2011	AS-04	35	35	29	48
2011	AS-05	43	39	18	28
2011	AS-06	20	40	40	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	12	43	30	4	6	5	141
2017	AS-01	10	43	18	3	17	10	38
2017	AS-02	9	47	38	3	0	3	34
2017	AS-03	14	46	18	9	5	9	22
2017	AS-04	22	39	39	0	0	0	23
2017	AS-05	7	50	43	0	0	0	14
2014	AS	17	34	28	9	9999	13	139
2014	AS-01	15	41	21	9	9999	15	34
2014	AS-02	25	22	31	6	9999	17	36
2014	AS-03	9	44	25	16	9999	6	32
2014	AS-04	18	29	35	6	9999	12	17
2014	AS-05	10	30	40	0	9999	20	10
2011	AS	14	45	32	1	9999	8	135
2011	AS-01	9	51	26	2	9999	13	47
2011	AS-02	23	38	31	0	9999	8	26
2011	AS-03	15	56	30	0	9999	0	27
2011	AS-04	24	29	47	0	9999	0	17
2011	AS-05	8	25	42	0	9999	25	12

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	42	8	4	4	0	0	84	8	355
2017	AS-01	38	46	13	1	2	0	0	84	3	86
2017	AS-02	36	39	9	7	9	0	1	76	16	104
2017	AS-03	46	44	6	4	0	0	0	90	4	52
2017	AS-04	51	37	4	6	2	0	0	88	8	49
2017	AS-05	45	39	12	0	3	0	0	85	3	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	43	39	10	4	3	1	1	83	7	386
2014	AS-01	44	32	14	2	6	0	1	77	9	93
2014	AS-02	40	42	9	4	3	2	0	83	7	96
2014	AS-03	47	35	8	7	2	0	0	82	9	85
2014	AS-04	49	43	6	2	0	0	0	91	2	47
2014	AS-05	38	54	8	0	0	0	0	92	0	37
2014	AS-06	20	50	10	20	0	0	0	70	20	10
2014	AS-07	46	31	8	8	0	0	8	83	8	13
2011	AS	47	34	12	3	3	1	0	82	6	352
2011	AS-01	40	32	17	3	5	3	0	74	8	100
2011	AS-02	49	31	14	5	1	0	0	79	6	78
2011	AS-03	55	33	6	3	1	0	1	90	4	78
2011	AS-04	48	40	10	2	0	0	0	88	2	48
2011	AS-05	39	46	7	7	0	0	0	86	7	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10
2008	AS	45	39	9	4	1	1	0	85	6	273
2008	AS-01	38	49	5	5	1	1	0	88	7	76
2008	AS-02	41	36	13	6	3	2	0	78	10	64
2008	AS-03	46	39	11	2	0	2	2	87	2	57
2008	AS-04	54	38	8	0	0	0	0	92	0	37
2008	AS-05	42	47	5	5	0	0	0	89	5	19
2008	AS-06	60	0	20	10	10	0	0	60	20	10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	44	15	4	3	1	0	77	8	356
2017	AS-01	42	37	14	5	1	1	0	81	6	87
2017	AS-02	23	43	19	5	7	3	0	68	12	104
2017	AS-03	35	46	13	6	0	0	0	81	6	52
2017	AS-04	33	45	16	4	0	2	0	79	4	49
2017	AS-05	24	64	3	6	3	0	0	88	9	33
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	36	36	14	0	14	0	0	71	14	14
2014	AS	30	43	14	9	3	1	0	73	12	387
2014	AS-01	39	35	12	7	4	2	0	76	12	94
2014	AS-02	19	53	11	11	4	0	1	73	16	96
2014	AS-03	36	41	18	4	1	0	0	78	5	85
2014	AS-04	36	36	15	11	2	0	0	72	13	47
2014	AS-05	22	51	14	11	3	0	0	73	14	37
2014	AS-06	20	40	30	10	0	0	0	60	10	10
2014	AS-07	15	38	8	23	15	0	0	54	38	13
2011	AS	39	38	14	7	0	2	0	79	7	352
2011	AS-01	35	36	22	4	0	3	0	73	4	100
2011	AS-02	37	32	14	9	1	6	0	74	11	78
2011	AS-03	45	50	4	1	0	0	0	95	1	78
2011	AS-04	44	35	17	4	0	0	0	79	4	48
2011	AS-05	36	32	14	18	0	0	0	68	18	28
2011	AS-06	50	30	0	20	0	0	0	80	20	10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	30	35	12	7	1	5	20	43	355
2017	AS-01	7	24	35	16	12	1	5	30	33	86
2017	AS-02	12	33	33	9	6	1	7	16	48	103
2017	AS-03	10	25	38	17	8	0	2	25	35	52
2017	AS-04	14	39	37	8	2	0	0	10	53	49
2017	AS-05	18	24	41	6	3	0	9	10	45	34
2017	AS-06	0	53	37	9	0	0	0	9	53	11
2017	AS-07	7	29	29	14	7	0	14	25	42	14
2014	AS	12	29	32	17	6	0	3	24	43	387
2014	AS-01	9	24	29	19	12	1	6	33	36	94
2014	AS-02	10	38	33	13	3	0	3	16	49	96
2014	AS-03	15	24	27	25	7	0	2	33	40	85
2014	AS-04	9	30	36	19	2	0	4	22	40	47
2014	AS-05	19	35	30	8	8	0	0	16	54	37
2014	AS-06	10	20	60	10	0	0	0	10	30	10
2014	AS-07	23	31	31	8	8	0	0	15	54	13
2011	AS	10	25	31	19	9	2	4	30	38	349
2011	AS-01	6	22	23	24	13	5	5	42	32	98
2011	AS-02	10	27	31	22	5	1	3	28	39	77
2011	AS-03	13	17	40	18	9	0	4	28	31	78
2011	AS-04	13	31	35	4	15	0	2	19	45	48
2011	AS-05	14	46	21	11	0	4	4	12	65	28
2011	AS-06	10	10	40	20	10	0	10	33	22	10
2008	AS	13	31	32	16	4	0	3	21	45	271
2008	AS-01	8	23	36	15	9	1	8	26	34	75
2008	AS-02	19	33	34	14	0	0	0	14	52	64
2008	AS-03	9	26	39	21	5	0	0	26	35	57
2008	AS-04	16	41	24	14	3	0	3	17	58	37
2008	AS-05	26	42	16	5	5	0	5	11	72	19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	17	29	20	14	3	9	39	28	353
2017	AS-01	5	11	18	25	24	9	8	59	19	86
2017	AS-02	9	21	32	17	8	2	11	29	35	103
2017	AS-03	12	12	29	15	23	2	8	42	26	52
2017	AS-04	8	27	33	15	8	2	6	25	39	48
2017	AS-05	9	21	29	24	6	0	12	33	33	34
2017	AS-06	0	0	62	28	10	0	0	38	0	10
2017	AS-07	7	14	36	21	7	0	14	33	25	14
2014	AS	12	19	28	21	12	2	6	36	33	387
2014	AS-01	6	15	26	21	19	2	11	46	24	94
2014	AS-02	9	24	26	19	9	4	8	32	38	96
2014	AS-03	12	16	27	26	13	1	5	41	30	85
2014	AS-04	17	19	36	19	2	0	6	23	39	47
2014	AS-05	16	22	35	16	11	0	0	27	38	37
2014	AS-06	10	20	30	30	0	10	0	33	33	10
2014	AS-07	38	15	8	23	15	0	0	38	54	13
2011	AS	7	11	25	28	18	3	7	52	20	350
2011	AS-01	7	11	16	28	24	5	8	60	21	99
2011	AS-02	9	10	25	32	16	3	5	52	21	77
2011	AS-03	8	8	28	33	15	3	5	53	17	78
2011	AS-04	4	10	38	21	17	0	10	42	16	48
2011	AS-05	7	21	25	25	4	4	14	35	35	28
2011	AS-06	10	0	30	10	40	0	10	56	11	10
2008	AS	10	22	28	23	10	2	6	35	35	271
2008	AS-01	11	15	33	17	12	3	9	33	29	75
2008	AS-02	13	25	19	31	6	3	3	40	40	64
2008	AS-03	11	12	37	25	14	0	2	39	23	57
2008	AS-04	8	41	22	11	5	3	11	19	56	37
2008	AS-05	16	26	21	21	11	0	5	33	44	19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	23	32	15	8	1	5	25	40	356
2017	AS-01	17	16	33	16	15	2	1	32	34	87
2017	AS-02	13	26	34	10	5	2	11	17	45	103
2017	AS-03	13	13	40	25	8	0	0	33	27	52
2017	AS-04	12	39	29	16	4	0	0	20	51	49
2017	AS-05	26	24	21	12	9	0	9	23	55	34
2017	AS-06	0	28	37	19	9	0	7	30	30	11
2017	AS-07	14	21	29	21	7	0	7	31	38	14
2014	AS	18	22	34	12	7	2	5	21	42	386
2014	AS-01	17	17	32	15	10	1	9	27	38	94
2014	AS-02	16	19	41	13	4	2	5	18	38	95
2014	AS-03	14	24	31	13	13	4	2	28	40	85
2014	AS-04	13	30	36	13	0	0	9	14	47	47
2014	AS-05	27	30	32	5	5	0	0	11	57	37
2014	AS-06	10	40	30	10	0	0	10	11	56	10
2014	AS-07	54	8	15	15	8	0	0	23	62	13
2011	AS	12	20	35	14	10	2	6	26	36	347
2011	AS-01	10	13	40	12	12	5	7	28	27	98
2011	AS-02	12	16	41	16	11	1	4	28	29	76
2011	AS-03	10	25	30	17	9	3	6	29	39	77
2011	AS-04	13	27	35	13	8	0	4	22	41	48
2011	AS-05	21	25	21	11	7	0	14	21	54	28
2011	AS-06	0	20	40	20	20	0	0	40	20	10
2008	AS	20	23	31	13	6	1	7	20	46	271
2008	AS-01	20	25	23	8	13	3	8	24	51	75
2008	AS-02	27	22	30	9	3	2	8	14	53	64
2008	AS-03	12	19	42	19	4	0	4	24	33	57
2008	AS-04	19	35	24	16	0	0	5	17	57	37
2008	AS-05	32	16	32	16	0	0	5	17	50	19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	18	36	22	11	1	5	35	27	353
2017	AS-01	4	11	33	27	19	2	3	49	17	87
2017	AS-02	12	17	39	17	8	0	8	27	31	102
2017	AS-03	2	18	37	25	16	0	2	42	20	51
2017	AS-04	12	20	39	24	4	0	0	29	33	49
2017	AS-05	6	24	41	12	12	0	6	25	31	34
2017	AS-06	0	31	41	21	0	0	7	22	33	10
2017	AS-07	0	36	21	36	0	0	7	38	38	14
2014	AS	10	19	36	20	10	1	5	31	31	385
2014	AS-01	11	15	32	17	16	0	10	36	28	94
2014	AS-02	5	20	41	20	8	1	5	30	27	96
2014	AS-03	15	13	35	24	11	1	1	35	29	85
2014	AS-04	2	24	39	22	7	0	7	30	28	46
2014	AS-05	8	33	31	22	3	3	0	26	43	36
2014	AS-06	10	30	40	10	0	0	10	11	44	10
2014	AS-07	46	8	23	15	8	0	0	23	54	13
2011	AS	8	19	32	23	12	2	4	38	29	350
2011	AS-01	4	16	26	22	17	5	9	46	24	99
2011	AS-02	9	12	35	30	12	0	3	43	21	77
2011	AS-03	12	22	29	23	12	1	1	36	34	78
2011	AS-04	10	21	38	19	10	0	2	30	32	48
2011	AS-05	4	43	25	21	4	0	4	26	48	28
2011	AS-06	0	0	80	10	10	0	0	20	0	10
2008	AS	12	19	36	21	8	1	3	30	32	269
2008	AS-01	7	14	34	26	12	3	5	41	22	74
2008	AS-02	14	20	31	22	11	0	2	33	35	64
2008	AS-03	14	16	38	23	5	0	4	30	31	56
2008	AS-04	16	14	51	11	5	0	3	17	31	37
2008	AS-05	16	37	37	11	0	0	0	11	53	19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	20	29	17	12	1	7	32	37	355
2017	AS-01	6	15	27	24	24	1	3	50	22	86
2017	AS-02	17	22	30	13	8	0	11	23	44	103
2017	AS-03	19	13	27	23	12	2	4	37	35	52
2017	AS-04	18	33	24	14	8	0	2	23	52	49
2017	AS-05	15	9	47	9	6	3	12	17	28	34
2017	AS-06	9	37	19	28	0	0	7	30	50	11
2017	AS-07	7	36	29	14	7	0	7	23	46	14
2014	AS	16	27	27	14	10	0	5	26	45	387
2014	AS-01	13	18	20	18	22	0	9	44	34	94
2014	AS-02	16	28	29	16	7	0	4	24	46	96
2014	AS-03	14	26	26	19	9	1	5	30	43	85
2014	AS-04	13	32	36	13	2	0	4	16	47	47
2014	AS-05	14	49	32	3	3	0	0	5	62	37
2014	AS-06	30	20	30	10	0	0	10	11	56	10
2014	AS-07	54	15	23	0	8	0	0	8	69	13
2011	AS	13	19	29	18	14	1	5	35	35	349
2011	AS-01	9	12	24	22	22	3	7	49	24	99
2011	AS-02	14	18	35	14	9	1	8	26	36	77
2011	AS-03	13	24	26	21	13	1	3	35	39	78
2011	AS-04	15	21	32	17	13	0	2	30	37	47
2011	AS-05	21	25	25	14	11	0	4	26	48	28
2011	AS-06	10	20	40	10	10	0	10	22	33	10
2008	AS	17	25	25	17	8	2	6	27	46	267
2008	AS-01	11	16	32	19	10	3	10	33	31	73
2008	AS-02	24	23	21	21	6	2	3	29	49	62
2008	AS-03	12	28	21	18	12	4	5	33	44	57
2008	AS-04	14	43	24	5	8	0	5	14	60	37
2008	AS-05	37	21	26	11	5	0	0	16	58	19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	22	27	18	11	3	8	33	37	356
2017	AS-01	11	9	28	16	19	8	9	42	24	87
2017	AS-02	13	28	25	15	6	2	11	24	47	103
2017	AS-03	15	23	29	15	6	4	8	24	44	52
2017	AS-04	10	31	29	24	6	0	0	31	41	49
2017	AS-05	0	24	24	21	18	3	12	45	28	34
2017	AS-06	0	9	56	25	9	0	0	35	9	11
2017	AS-07	14	21	21	29	7	0	7	38	38	14
2014	AS	13	18	25	21	13	1	9	38	35	387
2014	AS-01	11	16	22	20	18	2	11	44	30	94
2014	AS-02	11	16	33	14	14	1	11	31	31	96
2014	AS-03	15	19	21	24	15	1	5	41	36	85
2014	AS-04	17	19	19	26	11	0	9	40	40	47
2014	AS-05	11	27	27	27	3	0	5	31	40	37
2014	AS-06	30	10	20	30	0	0	10	33	44	10
2014	AS-07	15	23	23	23	15	0	0	38	38	13
2011	AS	9	17	27	21	18	1	8	43	28	349
2011	AS-01	12	11	24	19	19	2	12	45	27	99
2011	AS-02	9	17	28	20	14	1	11	39	30	76
2011	AS-03	9	22	21	23	21	0	5	46	32	78
2011	AS-04	2	15	42	23	15	2	2	39	17	48
2011	AS-05	7	18	29	21	18	0	7	42	27	28
2011	AS-06	10	30	10	10	30	0	10	44	44	10
2008	AS	20	24	27	13	7	2	7	22	48	271
2008	AS-01	16	17	25	16	11	4	11	31	39	75
2008	AS-02	31	23	28	11	2	3	2	13	57	64
2008	AS-03	13	27	29	11	11	2	9	24	44	56
2008	AS-04	22	38	14	14	8	0	5	23	63	37
2008	AS-05	21	21	32	16	5	0	5	22	44	19
2008	AS-06	10	40	30	0	0	0	20	0	63	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	20	34	18	10	2	7	30	32	354
2017	AS-01	8	13	34	16	20	3	6	39	23	87
2017	AS-02	11	22	31	18	7	2	9	27	38	103
2017	AS-03	8	12	47	18	12	0	4	31	20	51
2017	AS-04	15	25	38	21	2	0	0	23	40	48
2017	AS-05	12	24	35	12	3	3	12	17	41	34
2017	AS-06	0	37	9	53	0	0	0	53	37	11
2017	AS-07	7	36	29	21	0	0	7	23	46	14
2014	AS	14	21	34	14	9	2	5	25	39	387
2014	AS-01	17	11	38	9	15	0	11	26	31	94
2014	AS-02	10	21	38	19	5	2	5	26	34	96
2014	AS-03	9	24	31	18	12	4	4	32	35	85
2014	AS-04	15	32	34	13	2	0	4	16	49	47
2014	AS-05	14	35	22	19	8	3	0	28	50	37
2014	AS-06	30	30	40	0	0	0	0	0	60	10
2014	AS-07	46	15	15	15	8	0	0	23	62	13

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	28	7	6	7	1	0	80	13	357
2017	AS-01	55	27	7	4	4	1	1	84	9	87
2017	AS-02	41	30	11	9	9	1	0	72	18	104
2017	AS-03	48	29	6	6	10	2	0	78	16	52
2017	AS-04	61	27	2	6	2	2	0	90	8	49
2017	AS-05	50	24	6	6	12	3	0	76	18	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	0	14	0	0	0	86	14	14
2014	AS	51	27	7	7	6	2	0	80	13	386
2014	AS-01	57	20	6	6	7	2	0	79	14	94
2014	AS-02	45	34	7	4	7	1	1	81	12	95
2014	AS-03	49	24	6	11	7	4	0	76	18	85
2014	AS-04	51	28	11	4	6	0	0	79	11	47
2014	AS-05	57	30	5	8	0	0	0	86	8	37
2014	AS-06	40	40	0	20	0	0	0	80	20	10
2014	AS-07	69	23	8	0	0	0	0	92	0	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	33	7	5	4	0	83	9	355
2017	AS-01	57	30	7	4	1	0	88	6	87
2017	AS-02	42	37	9	6	7	0	78	13	103
2017	AS-03	49	29	6	8	8	0	78	16	51
2017	AS-04	57	35	6	2	0	0	92	2	49
2017	AS-05	47	29	9	9	6	0	76	15	34
2017	AS-06	44	37	19	0	0	0	81	0	11
2017	AS-07	57	43	0	0	0	0	100	0	14
2014	AS	51	36	5	4	3	0	87	8	386
2014	AS-01	57	32	5	3	2	0	89	5	94
2014	AS-02	45	39	4	5	6	1	84	12	96
2014	AS-03	53	32	5	6	5	0	85	11	85
2014	AS-04	51	34	9	6	0	0	85	6	47
2014	AS-05	50	39	8	3	0	0	89	3	36
2014	AS-06	60	30	10	0	0	0	90	0	10
2014	AS-07	38	62	0	0	0	0	100	0	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	32	13	2	1	3	1	83	4	355
2017	AS-01	50	32	14	2	0	2	0	84	2	86
2017	AS-02	38	34	17	4	3	4	1	75	7	103
2017	AS-03	52	29	10	4	2	4	0	84	6	52
2017	AS-04	57	33	8	0	0	0	2	92	0	49
2017	AS-05	50	24	18	0	0	6	3	81	0	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	71	21	7	0	0	0	0	93	0	14
2014	AS	52	32	6	3	2	4	1	88	5	386
2014	AS-01	61	20	9	3	4	3	0	84	8	94
2014	AS-02	35	41	10	4	3	4	2	81	8	96
2014	AS-03	69	21	1	1	1	6	0	96	3	84
2014	AS-04	49	43	4	0	0	4	0	96	0	47
2014	AS-05	49	43	3	3	0	3	0	94	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	46	38	0	15	0	0	0	85	15	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	40	9	3	1	1	0	87	4	356
2017	AS-01	53	39	6	2	0	0	0	92	2	86
2017	AS-02	35	41	17	4	2	1	0	77	6	104
2017	AS-03	56	37	6	2	0	0	0	92	2	52
2017	AS-04	57	37	4	2	0	0	0	94	2	49
2017	AS-05	38	44	6	3	6	3	0	85	9	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	50	43	7	0	0	0	0	93	0	14
2014	AS	56	30	9	2	2	1	0	87	4	387
2014	AS-01	65	22	7	1	2	2	0	89	3	94
2014	AS-02	42	36	13	3	3	2	1	81	6	96
2014	AS-03	69	21	6	2	1	0	0	91	4	85
2014	AS-04	49	40	9	2	0	0	0	89	2	47
2014	AS-05	54	35	8	0	0	3	0	92	0	37
2014	AS-06	50	40	10	0	0	0	0	90	0	10
2014	AS-07	46	38	0	8	8	0	0	85	15	13
2011	AS	48	33	9	5	2	3	0	84	7	351
2011	AS-01	42	31	13	4	5	5	0	77	9	100
2011	AS-02	42	35	10	8	0	4	1	81	8	78
2011	AS-03	54	35	6	4	0	1	0	90	4	78
2011	AS-04	60	32	2	2	2	2	0	93	4	47
2011	AS-05	46	39	4	4	4	4	0	89	7	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	35	9	3	2	0	0	87	5	356
2017	AS-01	57	33	9	0	1	0	0	90	1	86
2017	AS-02	43	39	11	3	5	0	0	82	8	104
2017	AS-03	54	31	12	4	0	0	0	84	4	52
2017	AS-04	65	27	6	2	0	0	0	92	2	49
2017	AS-05	38	44	6	6	6	0	0	82	12	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	64	21	7	7	0	0	0	86	7	14
2014	AS	54	34	6	3	2	1	0	89	4	386
2014	AS-01	61	24	9	4	1	1	0	86	5	94
2014	AS-02	45	43	5	2	4	0	1	88	6	96
2014	AS-03	65	27	2	2	2	1	0	93	5	85
2014	AS-04	52	41	2	4	0	0	0	93	4	46
2014	AS-05	57	30	14	0	0	0	0	86	0	37
2014	AS-06	30	60	10	0	0	0	0	90	0	10
2014	AS-07	31	54	15	0	0	0	0	85	0	13
2011	AS	53	33	8	5	3	0	0	85	7	352
2011	AS-01	54	26	11	4	5	0	0	80	9	100
2011	AS-02	45	40	9	6	0	0	0	85	6	78
2011	AS-03	56	35	3	5	1	0	0	91	6	78
2011	AS-04	58	31	4	4	2	0	0	90	6	48
2011	AS-05	43	39	14	0	4	0	0	82	4	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10
2008	AS	44	40	9	4	3	0	0	84	7	274
2008	AS-01	47	38	9	5	0	0	0	86	5	76
2008	AS-02	36	31	14	9	8	2	0	68	17	64
2008	AS-03	52	43	5	0	0	0	0	95	0	58
2008	AS-04	35	57	8	0	0	0	0	92	0	37
2008	AS-05	42	37	5	5	11	0	0	79	16	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	34	15	7	5	3	4	70	13	356
2017	AS-01	40	30	16	1	5	3	6	76	6	86
2017	AS-02	24	31	20	12	8	3	3	58	21	104
2017	AS-03	31	27	13	13	6	7	2	64	21	52
2017	AS-04	33	49	10	2	0	2	4	87	2	49
2017	AS-05	24	38	12	3	12	3	9	70	17	34
2017	AS-06	65	16	19	0	0	0	0	81	0	11
2017	AS-07	29	50	7	7	0	0	7	85	8	14
2014	AS	38	30	10	10	4	3	5	74	15	387
2014	AS-01	43	23	12	11	3	4	4	72	15	94
2014	AS-02	29	38	10	9	6	2	5	72	17	96
2014	AS-03	41	27	5	12	6	4	6	75	19	85
2014	AS-04	43	28	13	4	4	2	6	77	9	47
2014	AS-05	38	38	11	8	0	3	3	80	9	37
2014	AS-06	40	20	10	30	0	0	0	60	30	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	40	13	2	1	5	0	84	2	353
2017	AS-01	40	43	9	1	0	6	1	89	1	86
2017	AS-02	30	38	19	4	2	7	0	73	6	103
2017	AS-03	44	42	6	2	0	6	0	91	2	50
2017	AS-04	51	37	10	0	0	2	0	90	0	49
2017	AS-05	41	41	15	0	0	3	0	85	0	34
2017	AS-06	72	28	0	0	0	0	0	100	0	11
2017	AS-07	43	43	14	0	0	0	0	86	0	14
2014	AS	38	38	14	2	1	6	1	82	4	385
2014	AS-01	41	32	16	3	1	6	0	78	5	93
2014	AS-02	30	45	14	1	3	4	3	81	4	96
2014	AS-03	50	31	11	2	0	6	0	86	3	84
2014	AS-04	32	43	17	2	0	6	0	80	2	47
2014	AS-05	41	41	14	0	0	5	0	86	0	37
2014	AS-06	10	60	20	0	0	10	0	78	0	10
2014	AS-07	54	31	0	15	0	0	0	85	15	13
2011	AS	42	35	12	1	0	9	0	85	2	351
2011	AS-01	35	28	19	3	1	14	0	73	5	100
2011	AS-02	35	39	14	0	0	10	1	84	0	77
2011	AS-03	53	36	5	0	0	6	0	95	0	78
2011	AS-04	44	42	10	0	0	4	0	89	0	48
2011	AS-05	43	43	7	4	0	4	0	89	4	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	34	12	6	4	1	1	78	10	356
2017	AS-01	42	34	10	8	3	1	1	78	12	86
2017	AS-02	30	41	14	6	5	2	2	74	11	104
2017	AS-03	42	29	13	12	2	0	2	72	14	52
2017	AS-04	47	33	10	2	2	4	2	85	4	49
2017	AS-05	50	26	12	3	9	0	0	76	12	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	57	36	7	0	0	0	0	93	0	14
2014	AS	42	34	10	6	3	4	2	80	9	387
2014	AS-01	44	32	11	5	4	1	3	79	10	94
2014	AS-02	36	31	14	7	2	6	3	75	10	96
2014	AS-03	48	34	7	4	2	4	1	86	6	85
2014	AS-04	40	43	6	4	2	4	0	87	7	47
2014	AS-05	38	43	8	5	3	3	0	83	8	37
2014	AS-06	40	20	10	20	0	10	0	67	22	10
2014	AS-07	54	23	0	15	8	0	0	77	23	13
2011	AS	52	29	7	6	1	5	1	86	7	351
2011	AS-01	46	25	16	5	3	5	0	75	8	100
2011	AS-02	38	40	4	6	1	8	3	87	9	78
2011	AS-03	59	26	4	5	0	5	1	90	5	78
2011	AS-04	73	21	0	6	0	0	0	94	6	48
2011	AS-05	39	43	4	7	0	7	0	88	8	28
2008	AS	45	32	10	5	4	4	1	81	9	272
2008	AS-01	41	32	12	3	4	7	1	80	7	75
2008	AS-02	30	33	13	8	8	5	3	69	17	63
2008	AS-03	57	33	5	2	2	0	2	91	4	58
2008	AS-04	49	32	14	0	3	3	0	83	3	37
2008	AS-05	42	26	5	21	0	5	0	72	22	19
2008	AS-06	80	20	0	0	0	0	0	100	0	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	30	20	9	5	5	1	63	16	355
2017	AS-01	33	26	21	10	2	6	2	64	14	86
2017	AS-02	24	26	25	9	9	6	1	54	19	103
2017	AS-03	25	38	15	10	8	4	0	66	18	52
2017	AS-04	24	39	16	6	2	8	4	72	9	49
2017	AS-05	38	24	21	12	6	0	0	62	18	34
2017	AS-06	65	35	0	0	0	0	0	100	0	11
2017	AS-07	29	36	14	14	7	0	0	64	21	14
2014	AS	24	26	23	11	5	9	2	56	18	385
2014	AS-01	23	28	21	14	5	8	1	56	21	92
2014	AS-02	20	23	29	8	6	10	3	49	17	96
2014	AS-03	26	26	19	11	4	15	0	61	17	85
2014	AS-04	26	26	26	13	4	4	2	55	18	47
2014	AS-05	32	32	16	11	3	3	3	69	14	37
2014	AS-06	10	30	30	20	0	10	0	44	22	10
2014	AS-07	46	15	15	8	15	0	0	62	23	13
2011	AS	27	33	20	9	5	6	1	64	14	349
2011	AS-01	24	31	21	11	6	6	0	59	18	99
2011	AS-02	19	34	19	10	5	9	3	60	18	77
2011	AS-03	31	31	26	5	3	4	1	65	8	78
2011	AS-04	29	38	21	6	0	6	0	71	7	48
2011	AS-05	30	30	15	7	11	7	0	64	20	27
2011	AS-06	50	40	0	10	0	0	0	90	10	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	22	24	14	10	8	5	45	27	356
2017	AS-01	20	26	21	8	8	11	6	55	19	87
2017	AS-02	10	14	34	14	14	9	8	28	32	104
2017	AS-03	19	31	12	25	4	6	4	55	32	52
2017	AS-04	20	33	20	6	14	4	2	56	22	49
2017	AS-05	21	9	21	18	12	15	3	37	37	33
2017	AS-06	44	9	28	9	0	0	9	59	10	11
2017	AS-07	29	7	14	36	7	0	7	38	46	14
2014	AS	22	23	19	10	12	11	3	53	25	387
2014	AS-01	24	20	19	5	17	10	4	52	26	94
2014	AS-02	16	23	22	14	9	14	3	46	28	96
2014	AS-03	28	24	12	12	6	18	1	64	22	85
2014	AS-04	26	26	21	9	9	6	4	57	19	47
2014	AS-05	19	38	16	11	8	5	3	62	21	37
2014	AS-06	20	0	40	10	30	0	0	20	40	10
2014	AS-07	31	15	15	8	23	8	0	50	33	13
2011	AS	23	21	17	13	11	11	3	52	28	349
2011	AS-01	22	14	20	17	12	9	5	42	34	99
2011	AS-02	19	21	21	13	9	17	1	48	27	78
2011	AS-03	26	32	12	10	8	9	3	66	21	77
2011	AS-04	23	27	10	10	17	10	2	57	31	48
2011	AS-05	22	15	19	15	11	15	4	45	32	27
2011	AS-06	40	10	30	0	0	20	0	63	0	10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	40	4	3	4	88	8	357
2017	AS-01	47	43	3	2	4	90	7	87
2017	AS-02	47	35	7	3	8	83	11	104
2017	AS-03	46	50	2	2	0	96	2	52
2017	AS-04	57	35	2	4	2	92	6	49
2017	AS-05	56	32	6	0	6	88	6	34
2017	AS-06	44	56	0	0	0	100	0	11
2017	AS-07	43	36	0	21	0	79	21	14
2014	AS	46	41	1	8	3	87	12	387
2014	AS-01	52	34	3	7	3	86	11	94
2014	AS-02	44	48	0	6	2	92	8	96
2014	AS-03	48	39	1	6	6	87	12	85
2014	AS-04	60	30	0	11	0	89	11	47
2014	AS-05	27	51	0	19	3	78	22	37
2014	AS-06	40	40	0	20	0	80	20	10
2014	AS-07	31	54	0	0	15	85	15	13
2011	AS	59	31	4	5	2	90	6	351
2011	AS-01	60	31	3	4	2	91	6	100
2011	AS-02	58	27	5	8	1	86	9	77
2011	AS-03	62	29	0	8	1	91	9	78
2011	AS-04	58	35	6	0	0	94	0	48
2011	AS-05	50	36	7	0	7	86	7	28
2011	AS-06	50	50	0	0	0	100	0	10
2008	AS	50	42	3	4	1	92	6	273
2008	AS-01	55	39	4	1	0	95	1	76
2008	AS-02	41	42	5	6	6	83	13	64
2008	AS-03	54	39	2	5	0	93	5	57
2008	AS-04	54	43	0	3	0	97	3	37
2008	AS-05	16	74	0	11	0	89	11	19
2008	AS-06	70	20	0	10	0	90	10	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	33	7	8	3	0	82	11	355
2017	AS-01	51	33	6	10	0	0	84	10	87
2017	AS-02	49	31	9	6	6	0	80	12	103
2017	AS-03	40	42	4	13	0	0	83	13	52
2017	AS-04	55	27	10	4	4	0	82	8	49
2017	AS-05	47	29	12	3	9	0	76	12	34
2017	AS-06	53	47	0	0	0	0	100	0	11
2017	AS-07	38	46	8	8	0	0	85	8	13
2014	AS	54	29	6	8	4	0	83	11	387
2014	AS-01	53	31	5	5	5	0	84	11	94
2014	AS-02	51	28	4	13	4	0	79	17	96
2014	AS-03	65	22	2	6	4	1	88	10	85
2014	AS-04	57	26	9	9	0	0	83	9	47
2014	AS-05	35	49	8	3	5	0	84	8	37
2014	AS-06	50	20	20	10	0	0	70	10	10
2014	AS-07	54	31	8	8	0	0	85	8	13
2011	AS	58	28	4	8	3	0	85	11	352
2011	AS-01	51	35	5	7	2	0	86	9	100
2011	AS-02	55	28	5	6	5	0	83	12	78
2011	AS-03	63	22	4	12	0	0	85	12	78
2011	AS-04	69	19	4	6	2	0	88	8	48
2011	AS-05	50	32	4	11	4	0	82	14	28
2011	AS-06	50	50	0	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	37	7	3	1	0	0	89	4	354
2017	AS-01	57	34	7	2	0	0	0	91	2	86
2017	AS-02	47	34	12	5	3	0	0	80	8	103
2017	AS-03	45	53	2	0	0	0	0	98	0	51
2017	AS-04	61	29	6	4	0	0	0	90	4	49
2017	AS-05	53	38	6	0	3	0	0	91	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	64	29	7	0	0	0	0	93	0	14
2014	AS	49	36	6	5	3	1	0	86	8	387
2014	AS-01	54	31	5	3	4	1	1	87	8	94
2014	AS-02	43	45	6	6	0	0	0	88	6	96
2014	AS-03	60	26	5	2	7	0	0	86	9	85
2014	AS-04	45	38	9	9	0	0	0	83	9	47
2014	AS-05	46	49	0	3	3	0	0	95	5	37
2014	AS-06	30	40	10	20	0	0	0	70	20	10
2014	AS-07	46	15	23	8	8	0	0	62	15	13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	25	2	3	1	1	0	94	4	357
2017	AS-01	64	27	5	2	1	1	0	92	3	87
2017	AS-02	70	24	2	2	2	0	0	94	4	104
2017	AS-03	69	25	0	2	2	2	0	96	4	52
2017	AS-04	77	16	2	4	0	0	0	94	4	49
2017	AS-05	62	26	3	9	0	0	0	88	9	34
2017	AS-06	72	28	0	0	0	0	0	100	0	11
2017	AS-07	64	36	0	0	0	0	0	100	0	14
2014	AS	69	25	3	2	2	0	0	94	4	387
2014	AS-01	77	15	4	1	2	0	1	92	3	94
2014	AS-02	63	32	2	3	0	0	0	95	3	96
2014	AS-03	75	19	1	0	5	0	0	94	5	85
2014	AS-04	72	23	2	2	0	0	0	96	2	47
2014	AS-05	62	32	5	0	0	0	0	95	0	37
2014	AS-06	50	40	0	10	0	0	0	90	10	10
2014	AS-07	62	23	0	8	8	0	0	85	15	13
2011	AS	74	19	3	2	1	0	0	94	3	350
2011	AS-01	77	13	6	3	1	0	0	90	4	99
2011	AS-02	71	23	1	3	0	0	1	96	3	77
2011	AS-03	77	19	3	0	1	0	0	96	1	78
2011	AS-04	69	25	2	4	0	0	0	94	4	48
2011	AS-05	71	21	4	0	0	4	0	96	0	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	75	18	2	3	1	0	1	94	4	272
2008	AS-01	76	16	4	1	0	1	1	95	1	76
2008	AS-02	66	25	2	5	2	0	2	92	6	64
2008	AS-03	77	16	2	4	2	0	0	93	5	57
2008	AS-04	81	16	3	0	0	0	0	97	0	37
2008	AS-05	63	26	0	11	0	0	0	89	11	19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	23	6	7	4	0	82	11	357
2017	AS-01	65	18	7	6	5	0	83	10	87
2017	AS-02	58	23	7	8	5	0	81	12	104
2017	AS-03	63	27	4	4	2	0	90	6	52
2017	AS-04	65	22	4	6	2	0	88	8	49
2017	AS-05	47	26	6	15	6	0	74	21	34
2017	AS-06	63	28	9	0	0	0	91	0	11
2017	AS-07	43	21	7	14	14	0	64	29	14
2014	AS	57	26	6	8	3	1	83	11	387
2014	AS-01	63	24	3	5	3	1	88	9	94
2014	AS-02	53	31	8	6	1	0	84	7	96
2014	AS-03	60	22	6	8	4	0	82	12	85
2014	AS-04	57	21	11	6	2	2	80	9	47
2014	AS-05	51	35	3	8	3	0	86	11	37
2014	AS-06	30	30	0	30	10	0	60	40	10
2014	AS-07	54	0	0	23	23	0	54	46	13
2011	AS	63	21	7	6	3	1	84	9	351
2011	AS-01	60	14	13	9	4	0	74	13	100
2011	AS-02	66	23	4	3	3	1	91	5	77
2011	AS-03	67	23	5	3	3	0	90	5	78
2011	AS-04	65	23	2	6	4	0	88	10	48
2011	AS-05	50	29	11	7	4	0	79	11	28
2011	AS-06	60	30	10	0	0	0	90	0	10
2008	AS	58	26	4	8	3	1	85	11	273
2008	AS-01	55	32	1	8	1	3	89	9	76
2008	AS-02	61	27	2	6	3	2	89	10	64
2008	AS-03	63	14	7	14	2	0	77	16	57
2008	AS-04	54	30	8	3	5	0	84	8	37
2008	AS-05	47	37	11	0	5	0	84	5	19
2008	AS-06	70	30	0	0	0	0	100	0	10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	25	5	4	2	0	1	89	6	357
2017	AS-01	65	21	5	5	2	0	2	88	7	87
2017	AS-02	60	28	6	4	3	0	0	88	7	104
2017	AS-03	65	27	6	2	0	0	0	92	2	52
2017	AS-04	65	22	6	4	2	0	0	88	6	49
2017	AS-05	62	24	0	9	3	0	3	88	12	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	57	36	7	0	0	0	0	93	0	14
2014	AS	64	25	3	4	3	0	2	90	7	386
2014	AS-01	68	24	3	2	3	0	0	91	5	93
2014	AS-02	55	32	1	4	3	0	4	91	8	96
2014	AS-03	71	21	0	2	4	0	2	94	6	85
2014	AS-04	62	26	6	2	0	0	4	91	2	47
2014	AS-05	70	19	5	3	3	0	0	89	5	37
2014	AS-06	60	20	0	20	0	0	0	80	20	10
2014	AS-07	62	8	0	15	15	0	0	69	31	13
2011	AS	70	17	3	5	3	0	1	88	8	352
2011	AS-01	67	16	5	7	4	0	1	84	11	100
2011	AS-02	71	18	1	4	4	0	3	91	8	78
2011	AS-03	77	13	4	4	3	0	0	90	6	78
2011	AS-04	71	19	0	6	4	0	0	90	10	48
2011	AS-05	61	25	7	7	0	0	0	86	7	28
2011	AS-06	60	30	0	0	0	0	10	100	0	10
2008	AS	64	18	3	8	2	0	5	86	10	272
2008	AS-01	67	16	1	11	0	0	5	88	11	76
2008	AS-02	52	19	6	10	6	2	5	76	17	63
2008	AS-03	72	14	5	7	2	0	0	86	9	57
2008	AS-04	65	27	0	3	0	0	5	97	3	37
2008	AS-05	58	21	5	5	0	0	11	88	6	19
2008	AS-06	70	10	0	0	0	0	20	100	0	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	80	15	3	1	1	0	0	94	2	357
2017	AS-01	85	9	3	2	0	0	0	94	2	87
2017	AS-02	70	22	4	0	4	0	0	92	4	104
2017	AS-03	83	14	2	0	2	0	0	96	2	52
2017	AS-04	90	6	4	0	0	0	0	96	0	49
2017	AS-05	79	12	6	3	0	0	0	91	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	86	14	0	0	0	0	0	100	0	14
2014	AS	82	12	3	2	0	0	1	95	2	387
2014	AS-01	84	11	3	2	0	0	0	95	2	94
2014	AS-02	82	10	3	0	0	0	4	97	0	96
2014	AS-03	87	11	1	0	0	0	1	99	0	85
2014	AS-04	81	15	2	2	0	0	0	96	2	47
2014	AS-05	81	19	0	0	0	0	0	100	0	37
2014	AS-06	40	20	20	20	0	0	0	60	20	10
2014	AS-07	77	0	8	8	0	8	0	83	8	13
2011	AS	81	12	3	1	2	0	2	95	3	350
2011	AS-01	79	12	4	2	2	0	1	92	4	99
2011	AS-02	78	17	1	0	0	0	4	99	0	78
2011	AS-03	82	13	1	0	4	0	0	95	4	78
2011	AS-04	91	4	2	0	2	0	0	96	2	47
2011	AS-05	82	11	4	0	4	0	0	93	4	28
2011	AS-06	70	20	0	0	0	0	10	100	0	10
2008	AS	81	11	2	2	0	1	4	96	2	274
2008	AS-01	79	11	1	1	0	1	7	97	1	76
2008	AS-02	78	13	2	2	0	2	5	97	2	64
2008	AS-03	84	12	0	3	0	0	0	97	3	58
2008	AS-04	84	11	3	0	0	0	3	97	0	37
2008	AS-05	74	5	5	11	0	0	5	83	11	19
2008	AS-06	90	10	0	0	0	0	0	100	0	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	25	9	4	3	2	4	82	7	357
2017	AS-01	59	21	10	1	1	3	3	87	2	87
2017	AS-02	47	22	10	8	5	2	6	75	14	104
2017	AS-03	50	36	8	0	2	4	0	90	2	52
2017	AS-04	61	18	10	6	0	0	4	83	6	49
2017	AS-05	41	35	6	6	6	0	6	81	13	34
2017	AS-06	63	28	9	0	0	0	0	91	0	11
2017	AS-07	50	36	0	7	0	0	7	92	8	14
2014	AS	56	26	8	4	3	0	2	84	7	387
2014	AS-01	61	27	5	2	2	1	2	90	4	94
2014	AS-02	48	28	14	4	4	0	2	78	9	96
2014	AS-03	61	27	7	2	0	0	2	90	2	85
2014	AS-04	60	23	6	4	4	0	2	85	9	47
2014	AS-05	59	27	11	0	3	0	0	86	3	37
2014	AS-06	30	30	0	30	10	0	0	60	40	10
2014	AS-07	54	8	0	31	8	0	0	62	38	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	67	24	4	2	1	1	1	93	3	356
2017	AS-01	77	17	1	2	0	1	1	96	2	86
2017	AS-02	62	29	5	2	2	0	1	91	4	104
2017	AS-03	64	29	6	0	0	2	0	94	0	52
2017	AS-04	77	16	4	2	0	0	0	94	2	49
2017	AS-05	62	26	6	3	3	0	0	88	6	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	43	36	0	7	0	0	14	92	8	14
2014	AS	67	25	4	1	1	0	1	93	3	387
2014	AS-01	74	19	3	1	1	1	0	95	2	94
2014	AS-02	59	32	5	0	1	0	2	94	1	96
2014	AS-03	74	21	1	1	0	0	2	98	1	85
2014	AS-04	70	21	6	0	2	0	0	91	2	47
2014	AS-05	62	32	3	0	3	0	0	95	3	37
2014	AS-06	60	20	0	10	10	0	0	80	20	10
2014	AS-07	54	23	8	15	0	0	0	77	15	13
2011	AS	75	14	7	2	1	1	1	90	3	351
2011	AS-01	73	18	5	1	2	0	1	92	3	99
2011	AS-02	68	19	9	3	1	0	0	87	4	78
2011	AS-03	81	12	5	3	0	0	0	92	3	78
2011	AS-04	81	6	6	2	2	2	0	89	4	48
2011	AS-05	68	11	14	0	0	4	4	85	0	28
2011	AS-06	70	20	0	0	0	10	0	100	0	10
2008	AS	68	19	6	3	0	1	2	91	3	273
2008	AS-01	70	18	4	0	1	3	4	94	1	76
2008	AS-02	61	27	5	5	0	2	2	90	5	64
2008	AS-03	72	18	7	2	0	0	2	91	2	57
2008	AS-04	68	22	8	3	0	0	0	89	3	37
2008	AS-05	63	21	11	5	0	0	0	84	5	19
2008	AS-06	80	0	10	10	0	0	0	80	10	10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	17	83	357
2017	AS-01	15	85	87
2017	AS-02	18	82	104
2017	AS-03	23	77	52
2017	AS-04	10	90	49
2017	AS-05	26	74	34
2014	AS	17	83	387
2014	AS-01	17	83	94
2014	AS-02	16	84	96
2014	AS-03	16	84	85
2014	AS-04	13	87	47
2014	AS-05	22	78	37

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	48	62
2017	AS-01	54	13
2017	AS-02	47	19
2017	AS-03	42	12
2014	AS	45	64
2014	AS-01	44	16
2014	AS-02	47	15
2014	AS-03	50	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	68	62
2017	AS-01	69	13
2017	AS-02	63	19
2017	AS-03	75	12
2014	AS	63	64
2014	AS-01	81	16
2014	AS-02	73	15
2014	AS-03	36	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	AS-01	13
2017	AS-02	19
2017	AS-03	12
2014	AS-01	16
2014	AS-02	15
2014	AS-03	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	62
2017	AS-01	13
2017	AS-02	19
2017	AS-03	12
2014	AS	64
2014	AS-01	16
2014	AS-02	15
2014	AS-03	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	AS	62
2017	AS-01	13
2017	AS-02	19
2017	AS-03	12
2014	AS-01	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	AS-03	12
2014	AS-01	16
2014	AS-03	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS-02	0	19
2014	AS-01	0	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	27	62
2014	AS	31	64
2014	AS-01	31	16
2014	AS-02	33	15
2014	AS-03	36	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	39	62
2017	AS-02	37	19
2017	AS-03	42	12
2014	AS	41	64
2014	AS-01	50	16
2014	AS-02	53	15
2014	AS-03	36	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	39	62
2017	AS-02	27	19
2017	AS-03	42	12
2014	AS	44	64
2014	AS-01	38	16
2014	AS-02	53	15
2014	AS-03	36	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	32	62
2017	AS-01	46	13
2017	AS-02	37	19
2014	AS	38	64
2014	AS-01	50	16
2014	AS-02	47	15
2014	AS-03	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	22	62
2014	AS	34	64
2014	AS-01	31	16
2014	AS-02	33	15
2014	AS-03	50	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	56	62
2017	AS-01	77	13
2017	AS-02	58	19
2017	AS-03	58	12
2014	AS	48	64
2014	AS-02	60	15
2014	AS-03	71	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	29	62
2017	AS-02	53	19
2014	AS	38	64
2014	AS-01	31	16
2014	AS-02	40	15
2014	AS-03	36	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS-01	13
2017	AS-03	12
2014	AS-01	16
2014	AS-02	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13
2014	AS	8	64
2014	AS-01	0	16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	AS	9	64
2014	AS-02	0	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	45	62
2017	AS-02	37	19
2017	AS-03	59	12
2014	AS	45	64
2014	AS-01	50	16
2014	AS-02	60	15
2014	AS-03	43	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	26	62
2017	AS-01	46	13
2014	AS	19	64

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	13	62
2014	AS	13	64

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	48	62
2017	AS-01	38	13
2017	AS-02	47	19
2017	AS-03	50	12
2014	AS	48	64
2014	AS-01	38	16
2014	AS-02	47	15
2014	AS-03	64	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	23	62
2017	AS-01	0	13
2014	AS	27	64

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13
2014	AS	8	64
2014	AS-01	0	16

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	21	62
2017	AS-02	26	19
2014	AS	14	64
2014	AS-01	38	16
2014	AS-02	0	15

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	13	62
2017	AS-01	0	13
2014	AS	9	64

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	AS-01	13
2014	AS-01	16
2014	AS-03	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS-03	0	12
2014	AS-02	0	15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	8	62
2017	AS-02	0	19
2014	AS	11	64

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	24	62
2017	AS-01	46	13
2017	AS-02	32	19
2014	AS	23	64
2014	AS-02	33	15

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	10	58
2014	AS	16	61

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	19	58
2017	AS-02	34	18
2014	AS	11	61

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	10	58
2017	AS-01	0	13
2017	AS-03	0	11
2014	AS	13	61

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	9	58
2017	AS-01	0	13
2014	AS	8	61

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13
2017	AS-03	0	11
2014	AS	11	61
2014	AS-02	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	15	58
2017	AS-03	0	11
2014	AS-03	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	29	58
2017	AS-01	38	13
2017	AS-02	28	18
2014	AS	18	61
2014	AS-01	38	16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13
2017	AS-03	0	11
2014	AS	8	61
2014	AS-03	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	16	58
2014	AS	15	61
2014	AS-01	31	16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	23	58
2014	AS	30	61
2014	AS-01	56	16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13
2017	AS-02	0	18
2014	AS	10	61
2014	AS-03	0	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	45	58
2017	AS-01	46	13
2017	AS-02	50	18
2014	AS	44	61
2014	AS-01	50	16
2014	AS-02	62	13
2014	AS-03	36	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS	58
2017	AS-01	13
2017	AS-02	18
2017	AS-03	11
2014	AS	61
2014	AS-01	16
2014	AS-02	13
2014	AS-03	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	36	58
2017	AS-02	39	18
2017	AS-03	46	11
2014	AS	41	61
2014	AS-01	63	16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	23	58
2017	AS-02	28	18
2014	AS-01	0	16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	85	15	62
2017	AS-01	69	31	13
2017	AS-02	89	11	19
2017	AS-03	83	17	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	22	19	5	4	21	14	58	13	354
2017	AS-01	24	17	15	5	2	20	17	65	11	86
2017	AS-02	11	21	24	4	5	23	13	49	14	102
2017	AS-03	19	33	14	6	10	10	10	64	19	52
2017	AS-04	20	20	20	4	0	24	10	62	6	49
2017	AS-05	6	15	21	6	3	32	18	41	18	34
2017	AS-06	19	28	28	0	0	7	19	63	0	11
2017	AS-07	7	29	7	14	0	21	21	63	25	14
2014	AS	19	18	17	5	5	28	9	57	16	387
2014	AS-01	24	11	13	6	7	30	9	57	22	94
2014	AS-02	17	16	18	4	6	30	9	53	17	96
2014	AS-03	18	24	12	7	4	31	6	65	17	85
2014	AS-04	13	26	15	0	4	32	11	67	7	47
2014	AS-05	22	16	30	3	0	24	5	54	4	37
2014	AS-06	0	20	40	0	10	0	30	29	14	10
2014	AS-07	31	23	15	15	8	0	8	58	25	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	32	17	2	3	12	4	74	6	355
2017	AS-01	35	27	16	1	3	11	7	75	5	87
2017	AS-02	25	31	17	3	5	14	5	70	10	102
2017	AS-03	27	34	19	4	2	13	0	71	7	52
2017	AS-04	37	41	10	2	0	8	2	86	2	49
2017	AS-05	29	21	24	0	3	21	3	65	4	34
2017	AS-06	44	19	37	0	0	0	0	63	0	11
2017	AS-07	14	57	14	0	0	0	14	83	0	14
2014	AS	28	28	17	5	4	16	2	69	11	386
2014	AS-01	34	21	15	7	5	16	1	67	15	94
2014	AS-02	25	28	19	2	5	17	3	67	9	95
2014	AS-03	29	28	14	5	4	19	1	72	10	85
2014	AS-04	21	32	15	2	2	23	4	74	6	47
2014	AS-05	30	41	19	3	0	5	3	76	3	37
2014	AS-06	10	40	10	10	10	10	10	63	25	10
2014	AS-07	46	15	23	8	8	0	0	62	15	13
2011	AS	36	35	11	6	3	9	0	78	9	349
2011	AS-01	29	35	12	9	6	8	0	70	16	99
2011	AS-02	39	34	12	3	0	12	1	84	3	77
2011	AS-03	42	35	12	4	3	5	0	81	7	78
2011	AS-04	40	29	8	10	0	13	0	79	12	48
2011	AS-05	22	44	15	0	4	15	0	78	4	27
2011	AS-06	30	60	0	10	0	0	0	90	10	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	5	95	355
2017	AS-02	6	94	103
2017	AS-05	0	100	34
2017	AS-06	0	100	11
2014	AS	8	92	387
2014	AS-01	9	91	94
2014	AS-02	6	94	96
2014	AS-03	11	89	85
2014	AS-05	0	100	37

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	44	16
2014	AS	45	29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	69	16
2014	AS	72	29

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	0	29

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	AS	0	29

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	AS	0	29

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	0	29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AS	57	16
2014	AS	21	29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	32	16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	AS	17	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	0	29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	AS	48	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	44	16
2014	AS	31	29

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	AS	34	29

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	0	29

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	37	16
2014	AS	41	29

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	21	29

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	38	16
2014	AS	17	29

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	31	16
2014	AS	21	29

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	38	16
2014	AS	45	29

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	16
2014	AS	0	29

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	56	16
2014	AS	48	29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	AS	21	29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	62	38	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	23	17	1	1	28	13	66	5	355
2017	AS-01	15	19	15	0	0	32	19	70	0	87
2017	AS-02	15	24	23	3	3	24	9	57	9	102
2017	AS-03	19	34	13	2	4	19	8	74	8	52
2017	AS-04	24	20	14	0	0	33	8	76	0	49
2017	AS-05	6	18	18	3	0	35	21	53	7	34
2017	AS-06	19	19	19	0	0	25	19	67	0	11
2017	AS-07	7	36	14	0	0	21	21	75	0	14
2014	AS	20	18	18	2	2	32	8	63	7	384
2014	AS-01	24	17	11	3	3	34	8	70	11	93
2014	AS-02	17	14	21	1	3	31	14	55	8	95
2014	AS-03	25	22	20	4	1	25	4	66	7	85
2014	AS-04	15	15	22	0	4	37	7	54	8	46
2014	AS-05	19	19	19	0	0	35	8	67	0	37
2014	AS-06	0	20	10	0	0	60	10	67	0	10
2014	AS-07	23	31	23	8	0	8	8	64	9	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	31	15	2	1	16	5	77	4	352
2017	AS-01	31	26	13	2	0	21	7	79	3	86
2017	AS-02	25	29	19	4	3	17	4	68	9	102
2017	AS-03	27	42	16	2	2	12	0	78	4	52
2017	AS-04	45	29	12	0	0	12	2	86	0	49
2017	AS-05	27	30	12	3	0	18	9	79	4	33
2017	AS-06	47	9	19	0	0	16	9	75	0	11
2017	AS-07	36	50	7	0	0	0	7	92	0	14
2014	AS	31	28	15	2	2	18	4	75	5	386
2014	AS-01	38	22	15	0	4	18	3	75	5	93
2014	AS-02	24	32	17	2	3	17	5	72	7	96
2014	AS-03	39	26	15	2	1	14	2	77	4	85
2014	AS-04	23	28	17	0	0	28	4	75	0	47
2014	AS-05	30	32	16	3	0	16	3	77	3	37
2014	AS-06	0	50	10	0	0	30	10	83	0	10
2014	AS-07	38	31	0	23	0	8	0	75	25	13
2011	AS	44	34	8	3	2	9	0	86	5	351
2011	AS-01	38	36	10	5	3	7	0	80	9	99
2011	AS-02	44	29	8	3	1	14	1	86	5	78
2011	AS-03	53	35	8	0	1	4	0	91	1	78
2011	AS-04	44	35	4	4	0	13	0	90	5	48
2011	AS-05	43	32	11	0	4	11	0	84	4	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	20	80	357
2017	AS-01	17	83	87
2017	AS-02	18	82	104
2017	AS-03	21	79	52
2017	AS-04	26	74	49
2017	AS-05	32	68	34
2017	AS-06	0	100	11
2014	AS	14	86	385
2014	AS-01	18	82	94
2014	AS-02	14	86	96
2014	AS-03	10	90	83
2014	AS-04	11	89	47
2014	AS-05	19	81	37
2014	AS-06	0	100	10

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	87	13	72
2017	AS-01	93	7	15
2017	AS-02	89	11	19
2017	AS-03	91	9	11
2017	AS-04	77	23	13
2017	AS-05	82	18	11
2014	AS	87	13	52
2014	AS-01	82	18	17
2014	AS-02	92	8	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	30	3	3	3	0	91	6	63
2017	AS-01	57	36	7	0	0	0	93	0	14
2017	AS-02	47	35	6	6	6	0	83	12	17
2017	AS-03	60	40	0	0	0	0	100	0	10
2017	AS-04	90	10	0	0	0	0	100	0	10
2014	AS	60	29	2	4	2	2	91	7	45
2014	AS-01	71	21	7	0	0	0	93	0	14
2014	AS-02	42	50	0	0	0	8	100	0	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	49	9	8	2	2	3	80	10	355
2017	AS-01	17	42	14	10	3	5	8	68	16	86
2017	AS-02	22	51	12	11	2	1	1	75	13	103
2017	AS-03	15	63	6	8	2	0	6	84	10	52
2017	AS-04	51	35	8	2	2	0	2	87	4	49
2017	AS-05	35	59	0	3	0	3	0	97	3	34
2017	AS-06	44	47	9	0	0	0	0	91	0	11
2017	AS-07	64	36	0	0	0	0	0	100	0	14
2014	AS	27	50	10	3	3	3	4	83	6	386
2014	AS-01	23	45	13	4	3	5	6	77	9	93
2014	AS-02	25	57	10	2	3	0	2	84	5	96
2014	AS-03	29	46	11	7	4	1	2	78	11	85
2014	AS-04	36	51	2	2	0	4	4	95	2	47
2014	AS-05	19	59	11	0	3	5	3	85	3	37
2014	AS-06	50	30	10	0	0	10	0	89	0	10
2014	AS-07	54	38	0	0	0	0	8	100	0	13
2011	AS	39	43	9	5	1	1	1	84	7	351
2011	AS-01	28	41	12	13	2	3	1	72	16	100
2011	AS-02	41	49	8	1	0	0	1	91	1	78
2011	AS-03	38	42	12	4	3	1	0	82	6	78
2011	AS-04	50	38	10	2	0	0	0	88	2	48
2011	AS-05	37	59	0	4	0	0	0	96	4	27
2011	AS-06	70	30	0	0	0	0	0	100	0	10
2008	AS	35	47	6	5	5	1	1	84	10	274
2008	AS-01	21	42	16	9	6	5	1	67	17	77
2008	AS-02	47	34	3	6	9	0	0	81	16	64
2008	AS-03	31	62	5	0	2	0	0	93	2	58
2008	AS-04	46	51	0	0	3	0	0	97	3	37
2008	AS-05	37	58	0	5	0	0	0	95	5	19
2008	AS-06	50	40	0	10	0	0	0	90	10	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	25	21	7	5	21	12	51	18	356
2017	AS-01	7	18	18	7	1	27	22	49	15	87
2017	AS-02	7	26	26	11	8	14	8	42	24	103
2017	AS-03	10	29	19	12	2	15	13	54	19	52
2017	AS-04	12	29	21	2	6	26	4	59	12	49
2017	AS-05	9	18	18	6	9	29	12	45	25	34
2017	AS-06	28	37	9	0	0	9	16	88	0	11
2017	AS-07	29	36	14	0	0	14	7	82	0	14
2014	AS	11	25	20	4	3	26	11	57	11	386
2014	AS-01	14	22	17	0	4	30	13	62	8	93
2014	AS-02	8	23	26	7	3	21	11	46	15	96
2014	AS-03	13	31	21	2	2	25	6	63	7	85
2014	AS-04	13	30	17	6	2	30	2	63	13	47
2014	AS-05	5	30	22	5	0	27	11	57	9	37
2014	AS-06	0	30	10	0	0	40	20	75	0	10
2014	AS-07	31	0	23	0	8	8	31	50	13	13
2011	AS	18	26	19	5	5	23	6	61	13	351
2011	AS-01	15	21	20	8	5	26	5	52	19	100
2011	AS-02	17	24	18	4	3	31	4	63	10	78
2011	AS-03	19	29	19	3	6	17	6	63	12	78
2011	AS-04	15	38	15	4	2	21	6	71	9	48
2011	AS-05	19	15	26	0	7	19	15	50	11	27
2011	AS-06	20	30	10	0	10	30	0	71	14	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	31	11	2	2	7	3	84	4	355
2017	AS-01	40	26	11	3	0	13	7	82	4	87
2017	AS-02	34	39	14	1	5	6	1	79	6	102
2017	AS-03	44	34	8	2	2	6	4	87	4	52
2017	AS-04	63	20	10	0	0	4	2	89	0	49
2017	AS-05	50	29	9	6	0	3	3	84	6	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	64	36	0	0	0	0	0	100	0	14
2014	AS	43	31	8	2	1	10	5	88	3	386
2014	AS-01	45	26	9	2	0	12	6	87	3	93
2014	AS-02	39	38	13	2	2	5	2	82	4	96
2014	AS-03	48	29	8	0	1	9	4	89	1	85
2014	AS-04	57	21	2	2	0	13	4	95	3	47
2014	AS-05	27	49	0	3	0	16	5	97	3	37
2014	AS-06	40	20	10	10	0	20	0	75	13	10
2014	AS-07	38	31	0	8	0	8	15	90	10	13
2011	AS	54	24	10	3	1	8	1	85	4	351
2011	AS-01	40	29	13	2	3	12	1	79	6	100
2011	AS-02	63	21	6	1	0	8	1	92	1	78
2011	AS-03	59	27	9	1	0	3	1	89	1	78
2011	AS-04	60	15	15	4	0	6	0	80	4	48
2011	AS-05	41	37	4	7	0	11	0	88	8	27
2011	AS-06	90	0	10	0	0	0	0	90	0	10
2008	AS	47	31	12	1	1	6	2	85	2	274
2008	AS-01	36	30	17	1	1	13	1	77	3	77
2008	AS-02	57	24	13	0	2	5	0	85	2	63
2008	AS-03	50	38	9	2	0	0	2	89	2	58
2008	AS-04	51	35	5	3	0	3	3	91	3	37
2008	AS-05	53	21	21	0	0	5	0	78	0	19
2008	AS-06	40	40	10	0	0	10	0	89	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	34	15	4	1	9	3	76	6	354
2017	AS-01	30	31	17	2	0	13	7	76	3	86
2017	AS-02	29	32	20	5	3	11	1	69	9	102
2017	AS-03	35	36	13	6	2	4	4	77	8	52
2017	AS-04	39	37	8	2	0	10	4	88	2	49
2017	AS-05	26	47	15	3	0	6	3	81	3	34
2017	AS-06	63	19	9	0	0	9	0	90	0	11
2017	AS-07	50	29	7	14	0	0	0	79	14	14
2014	AS	38	31	10	3	1	12	5	83	5	386
2014	AS-01	38	27	12	2	1	14	6	81	4	93
2014	AS-02	34	32	17	4	2	8	2	74	7	96
2014	AS-03	47	29	9	0	0	11	4	89	0	85
2014	AS-04	43	30	2	6	0	15	4	89	8	47
2014	AS-05	16	49	8	3	0	19	5	86	4	37
2014	AS-06	40	20	10	10	0	20	0	75	13	10
2014	AS-07	46	15	0	15	0	8	15	80	20	13
2011	AS	45	28	13	2	2	9	1	81	5	350
2011	AS-01	34	32	15	2	5	11	0	75	8	99
2011	AS-02	47	36	8	0	0	8	1	92	0	78
2011	AS-03	50	28	12	1	1	8	0	85	3	78
2011	AS-04	52	19	15	4	0	8	2	79	5	48
2011	AS-05	37	26	15	7	0	15	0	74	9	27
2011	AS-06	80	0	20	0	0	0	0	80	0	10
2008	AS	39	31	10	4	3	9	4	80	8	274
2008	AS-01	36	28	11	5	3	16	3	77	10	76
2008	AS-02	31	39	9	2	6	11	2	80	9	64
2008	AS-03	47	36	7	7	0	0	3	86	7	58
2008	AS-04	41	35	8	3	3	8	3	85	6	37
2008	AS-05	37	21	21	11	5	5	0	61	17	19
2008	AS-06	50	20	10	0	0	10	10	88	0	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	25	7	4	4	1	85	8	357
2017	AS-01	63	25	8	3	1	0	88	4	87
2017	AS-02	50	30	8	5	6	2	81	11	104
2017	AS-03	61	25	6	4	4	0	86	8	52
2017	AS-04	76	14	6	4	0	0	90	4	49
2017	AS-05	59	24	3	3	12	0	82	15	34
2017	AS-06	63	28	0	9	0	0	91	9	11
2017	AS-07	50	36	7	7	0	0	86	7	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	23	8	3	5	2	85	7	357
2017	AS-01	66	17	12	1	3	0	83	4	87
2017	AS-02	56	24	8	4	7	2	81	11	104
2017	AS-03	58	23	6	2	6	6	86	8	52
2017	AS-04	71	18	4	4	0	2	92	4	49
2017	AS-05	50	35	6	0	9	0	85	9	34
2017	AS-06	63	28	9	0	0	0	91	0	11
2017	AS-07	57	29	7	7	0	0	86	7	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	39	16	11	5	6	1	66	17	355
2017	AS-01	30	32	16	11	2	8	1	68	15	87
2017	AS-02	18	37	20	11	7	6	1	60	19	104
2017	AS-03	22	35	14	12	8	10	0	63	22	51
2017	AS-04	24	43	20	8	0	4	0	70	8	49
2017	AS-05	24	50	9	9	9	0	0	74	18	34
2017	AS-06	30	60	10	0	0	0	0	90	0	10
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	43	16	11	5	4	0	67	17	355
2017	AS-01	21	44	20	6	2	6	0	70	8	87
2017	AS-02	19	43	17	11	7	3	1	64	18	102
2017	AS-03	25	34	12	17	10	2	0	61	28	52
2017	AS-04	29	43	10	8	4	6	0	76	13	49
2017	AS-05	15	41	21	15	6	3	0	58	21	34
2017	AS-06	19	72	9	0	0	0	0	91	0	11
2017	AS-07	21	43	14	21	0	0	0	64	21	14

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	20	24	15	24	3	35	40	357
2017	AS-01	13	18	30	15	20	3	33	36	87
2017	AS-02	15	22	19	19	20	4	39	41	104
2017	AS-03	10	17	38	6	29	0	27	35	52
2017	AS-04	18	26	12	18	23	2	46	42	49
2017	AS-05	12	21	15	15	32	6	34	50	34
2017	AS-06	0	9	37	19	35	0	9	53	11
2017	AS-07	7	14	21	21	29	7	23	54	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	26	29	17	9	3	43	27	356
2017	AS-01	18	37	29	14	0	2	56	14	87
2017	AS-02	15	24	29	14	12	6	42	28	104
2017	AS-03	13	33	31	16	8	0	46	23	52
2017	AS-04	10	18	31	21	18	2	29	40	49
2017	AS-05	21	12	26	29	6	6	34	38	34
2017	AS-06	7	10	52	21	10	0	18	31	10
2017	AS-07	29	14	14	21	14	7	46	38	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	30	25	17	5	0	3	51	23	355
2017	AS-01	28	36	18	11	3	0	2	66	15	86
2017	AS-02	17	25	33	12	9	1	4	44	22	103
2017	AS-03	19	31	21	29	0	0	0	50	29	52
2017	AS-04	16	33	29	18	4	0	0	49	22	49
2017	AS-05	12	29	32	18	3	0	6	44	22	34
2017	AS-06	16	37	9	37	0	0	0	53	37	11
2017	AS-07	21	14	14	21	21	0	7	38	46	14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	27	25	14	13	0	3	46	28	356
2017	AS-01	30	27	23	6	9	1	4	61	16	87
2017	AS-02	18	24	24	14	16	0	3	44	31	103
2017	AS-03	13	35	19	15	17	0	0	48	33	52
2017	AS-04	8	22	37	18	12	0	2	31	31	49
2017	AS-05	9	38	24	18	3	0	9	52	23	34
2017	AS-06	7	28	28	28	9	0	0	35	37	11
2017	AS-07	7	14	29	36	14	0	0	21	50	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	21	14	6	3	1	11	74	10	356
2017	AS-01	55	20	11	2	2	0	9	83	5	87
2017	AS-02	43	17	13	4	3	2	18	76	9	103
2017	AS-03	50	8	19	10	4	0	10	64	15	52
2017	AS-04	37	39	12	6	2	2	2	79	9	49
2017	AS-05	41	18	21	6	0	0	15	69	7	34
2017	AS-06	25	37	19	19	0	0	0	63	19	11
2017	AS-07	29	29	7	21	0	0	14	67	25	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	32	20	10	8	2	62	18	354
2017	AS-01	30	39	21	5	3	2	70	8	86
2017	AS-02	25	26	19	12	13	5	54	26	103
2017	AS-03	38	33	13	4	12	0	71	16	52
2017	AS-04	27	29	27	10	6	0	56	17	48
2017	AS-05	35	29	18	18	0	0	65	18	34
2017	AS-06	9	63	19	9	0	0	72	9	11
2017	AS-07	14	21	29	21	7	7	38	31	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	32	20	7	3	1	3	69	10	352
2017	AS-01	40	38	14	2	1	1	3	82	4	86
2017	AS-02	27	27	27	7	7	1	5	57	15	102
2017	AS-03	35	37	19	10	0	0	0	71	10	52
2017	AS-04	34	41	11	8	4	2	0	76	13	47
2017	AS-05	44	15	29	9	0	0	3	61	9	34
2017	AS-06	35	19	37	0	9	0	0	53	9	11
2017	AS-07	14	57	14	7	0	0	7	77	8	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	29	27	13	5	1	3	54	18	353
2017	AS-01	35	41	12	5	2	1	3	80	7	86
2017	AS-02	17	26	31	15	5	3	3	46	21	102
2017	AS-03	19	27	33	16	4	0	2	47	20	52
2017	AS-04	19	27	25	19	10	0	0	46	29	48
2017	AS-05	21	21	41	12	6	0	0	41	18	34
2017	AS-06	16	19	47	19	0	0	0	35	19	11
2017	AS-07	21	29	21	21	0	0	7	54	23	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	31	22	10	6	1	2	61	17	354
2017	AS-01	39	25	21	8	3	1	2	67	12	86
2017	AS-02	22	32	24	10	9	1	2	56	19	103
2017	AS-03	19	34	29	13	2	0	2	55	16	52
2017	AS-04	25	42	12	8	10	2	0	68	19	48
2017	AS-05	35	21	29	12	3	0	0	56	15	34
2017	AS-06	25	47	9	19	0	0	0	72	19	11
2017	AS-07	21	21	21	21	7	0	7	46	31	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	32	22	10	4	1	4	62	15	353
2017	AS-01	35	31	20	8	2	0	3	68	11	86
2017	AS-02	20	30	27	14	4	1	5	53	19	102
2017	AS-03	23	38	19	12	6	0	2	63	18	52
2017	AS-04	25	38	17	8	6	2	4	67	16	48
2017	AS-05	38	26	21	12	0	0	3	67	12	34
2017	AS-06	25	37	28	9	0	0	0	63	9	11
2017	AS-07	29	21	29	0	14	0	7	54	15	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	21	9	4	3	0	4	83	7	356
2017	AS-01	61	19	11	2	1	0	6	85	4	87
2017	AS-02	55	20	10	7	2	1	5	81	9	103
2017	AS-03	61	23	10	2	0	0	4	88	2	52
2017	AS-04	59	18	12	2	6	0	2	79	8	49
2017	AS-05	56	29	3	9	3	0	0	85	12	34
2017	AS-06	65	35	0	0	0	0	0	100	0	11
2017	AS-07	50	14	14	7	7	0	7	69	15	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	11	5	2	3	1	6	89	6	356
2017	AS-01	80	7	6	1	2	0	4	91	4	87
2017	AS-02	71	11	3	2	3	2	9	91	6	103
2017	AS-03	61	23	6	0	8	0	2	86	8	52
2017	AS-04	82	8	4	2	2	0	2	92	4	49
2017	AS-05	59	9	6	12	6	0	9	74	19	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	64	7	14	0	0	0	14	83	0	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	23	9	3	2	0	4	85	6	356
2017	AS-01	68	18	7	2	2	0	2	88	5	87
2017	AS-02	53	25	12	2	2	1	6	83	4	103
2017	AS-03	44	29	17	8	2	0	0	73	10	52
2017	AS-04	74	18	4	0	2	0	2	94	2	49
2017	AS-05	41	35	6	9	3	0	6	81	13	34
2017	AS-06	53	28	9	9	0	0	0	81	9	11
2017	AS-07	64	14	7	0	0	0	14	92	0	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	18	8	4	3	1	3	84	8	354
2017	AS-01	71	15	7	3	1	0	2	88	5	86
2017	AS-02	57	16	12	3	4	2	6	79	7	104
2017	AS-03	59	25	4	4	8	0	0	84	12	52
2017	AS-04	79	13	4	2	2	0	0	92	4	47
2017	AS-05	41	26	9	12	6	0	6	72	19	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	21	7	7	0	0	14	83	8	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	11	4	2	1	0	21	91	4	356
2017	AS-01	64	8	0	0	2	0	26	97	3	87
2017	AS-02	60	5	4	0	1	1	29	93	1	104
2017	AS-03	51	15	10	0	2	0	22	85	3	51
2017	AS-04	67	16	0	8	0	0	8	91	9	49
2017	AS-05	59	12	6	3	3	0	18	86	7	34
2017	AS-06	72	28	0	0	0	0	0	100	0	11
2017	AS-07	29	36	14	7	0	0	14	75	8	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	13	3	1	1	1	8	95	2	353
2017	AS-01	75	14	2	0	2	0	7	95	2	85
2017	AS-02	67	13	2	1	0	3	15	96	1	103
2017	AS-03	68	16	4	2	2	2	6	91	4	51
2017	AS-04	80	16	2	0	0	0	2	98	0	49
2017	AS-05	76	3	9	0	3	0	9	87	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	64	21	0	0	0	0	14	100	0	14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	67	13	5	5	5	1	6	84	11	355
2017	AS-01	54	14	9	10	9	0	4	71	20	87
2017	AS-02	63	11	8	2	6	2	9	83	9	103
2017	AS-03	63	22	0	8	6	0	2	86	14	51
2017	AS-04	82	10	0	2	4	0	2	94	6	49
2017	AS-05	76	12	3	0	0	0	9	97	0	34
2017	AS-06	91	9	0	0	0	0	0	100	0	11
2017	AS-07	79	7	0	0	0	0	14	100	0	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	25	13	4	2	1	3	79	7	354
2017	AS-01	51	22	18	3	2	0	3	75	6	87
2017	AS-02	47	26	14	7	0	3	3	78	7	104
2017	AS-03	43	31	16	4	4	0	2	76	8	51
2017	AS-04	60	21	6	4	6	0	2	83	11	47
2017	AS-05	53	29	9	6	0	0	3	85	6	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	50	21	14	0	0	0	14	83	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	29	44	13	4	1	39	17	356
2017	AS-01	15	40	38	6	1	0	55	7	87
2017	AS-02	10	26	44	14	5	2	36	19	103
2017	AS-03	10	29	38	21	2	0	38	23	52
2017	AS-04	4	26	53	12	4	0	31	16	49
2017	AS-05	0	24	53	12	12	0	24	24	34
2017	AS-06	16	9	65	9	0	0	25	9	11
2017	AS-07	14	21	43	14	7	0	36	21	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	19	42	20	10	1	30	28	356
2017	AS-01	5	15	44	22	15	0	36	19	86
2017	AS-02	10	17	46	19	6	2	26	28	104
2017	AS-03	14	13	27	31	15	0	46	27	52
2017	AS-04	6	29	47	10	8	0	18	35	49
2017	AS-05	6	32	38	21	3	0	24	38	34
2017	AS-06	9	25	47	9	9	0	19	35	11
2017	AS-07	7	14	50	21	7	0	29	21	14

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	26	23	13	10	1	2	26	74	357
2017	AS-01	20	30	17	15	12	1	4	21	79	87
2017	AS-02	25	22	30	12	9	1	1	25	75	104
2017	AS-03	35	23	21	12	8	2	0	35	65	52
2017	AS-04	27	35	20	12	6	0	0	27	73	49
2017	AS-05	29	18	21	15	9	3	6	32	68	34
2017	AS-06	9	37	28	16	9	0	0	9	91	11
2017	AS-07	7	36	21	21	14	0	0	7	93	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	20	252
2017	AS-01	26	64
2017	AS-02	23	75
2017	AS-03	21	33
2017	AS-04	12	34
2017	AS-05	14	21
2017	AS-07	0	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	41	252
2017	AS-01	55	64
2017	AS-02	36	75
2017	AS-03	34	33
2017	AS-04	35	34
2017	AS-05	43	21
2017	AS-07	46	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	17	252
2017	AS-01	21	64
2017	AS-02	19	75
2017	AS-03	9	33
2017	AS-04	9	34
2017	AS-05	5	21
2017	AS-07	38	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	46	252
2017	AS-01	31	64
2017	AS-02	44	75
2017	AS-03	45	33
2017	AS-04	53	34
2017	AS-05	67	21
2017	AS-07	62	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	5	252
2017	AS-01	5	64
2017	AS-02	6	75
2017	AS-03	0	33
2017	AS-04	6	34
2017	AS-05	10	21
2017	AS-07	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	40	252
2017	AS-01	35	64
2017	AS-02	39	75
2017	AS-03	51	33
2017	AS-04	50	34
2017	AS-05	33	21
2017	AS-07	38	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	5	51	16	9	3	16	252
2017	AS-01	5	49	19	6	8	14	63
2017	AS-02	5	57	15	7	0	16	74
2017	AS-03	6	54	15	6	0	18	33
2017	AS-04	6	50	17	11	3	14	36
2017	AS-05	5	40	10	20	0	25	20
2017	AS-06	0	62	10	10	7	10	10
2017	AS-07	0	38	23	15	8	15	13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	21	19	17	19	2	12	36	42	257
2017	AS-01	16	20	24	11	17	5	8	41	31	64
2017	AS-02	9	18	13	16	25	3	16	34	50	76
2017	AS-03	3	21	24	21	15	3	12	28	43	33
2017	AS-04	11	28	14	22	11	0	14	45	39	36
2017	AS-05	0	29	14	14	33	0	10	32	53	21
2017	AS-06	28	21	10	21	0	0	21	61	26	10
2017	AS-07	0	8	23	31	23	0	15	9	64	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	1	7	15	16	53	2	7	9	75	257
2017	AS-01	0	5	24	17	47	3	5	5	69	64
2017	AS-02	1	9	7	15	58	1	9	11	81	76
2017	AS-03	3	6	15	15	55	3	3	10	74	33
2017	AS-04	3	6	6	19	61	0	6	9	85	36
2017	AS-05	0	0	24	5	57	0	14	0	72	21
2017	AS-06	0	21	28	21	31	0	0	21	52	10
2017	AS-07	0	8	15	23	46	0	8	8	75	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.