2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	44	8	7	4	81	12	734
2017	Non-visible minority	35	46	10	6	3	81	9	3801
2014	Visible minority	35	46	9	7	3	81	10	649
2014	Non-visible minority	30	47	11	9	4	76	13	3949
2011	Visible minority	33	42	13	6	5	75	12	609
2011	Non-visible minority	31	45	11	8	5	76	13	3753
2008	Visible minority	37	42	11	6	5	78	11	488
2008	Non-visible minority	32	44	11	9	4	76	13	3555

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	38	13	9	7	1	0	71	16	733
2017	Non-visible minority	30	41	14	10	6	0	0	71	15	3790

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	32	8	4	2	0	87	5	733
2017	Non-visible minority	50	38	8	3	1	0	88	4	3788
2014	Visible minority	61	29	6	2	1	0	91	3	649
2014	Non-visible minority	55	33	8	3	1	0	88	4	3948
2011	Visible minority	57	30	8	3	1	1	87	4	608
2011	Non-visible minority	52	36	8	3	1	0	88	4	3751

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	10	6	3	81	9	733
2017	Non-visible minority	40	43	9	5	2	83	8	3788
2014	Visible minority	45	40	10	4	2	85	5	648
2014	Non-visible minority	38	43	11	6	2	81	8	3948
2011	Visible minority	41	41	11	4	3	82	7	609
2011	Non-visible minority	38	45	9	6	2	82	8	3753
2008	Visible minority	44	39	8	6	2	83	9	488
2008	Non-visible minority	39	44	9	6	2	83	8	3566

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	35	16	5	4	2	75	9	731
2017	Non-visible minority	33	37	16	8	4	1	71	13	3798
2014	Visible minority	35	36	18	8	3	1	71	11	649
2014	Non-visible minority	26	38	18	12	5	1	65	17	3949
2011	Visible minority	26	34	22	10	7	1	61	17	608
2011	Non-visible minority	18	33	22	16	10	1	51	26	3746

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	36	16	6	4	1	73	10	730
2017	Non-visible minority	31	41	14	9	4	0	72	14	3792
2014	Visible minority	33	37	17	9	3	0	71	12	649
2014	Non-visible minority	24	39	18	13	5	0	64	19	3946
2011	Visible minority	24	37	19	11	7	1	62	18	606
2011	Non-visible minority	17	35	20	18	10	0	53	27	3745
2008	Visible minority	24	41	17	12	5	0	66	17	488
2008	Non-visible minority	18	38	18	17	9	0	57	26	3569

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	27	20	10	7	5	1	61	18	732
2017	Non-visible minority	34	28	18	9	6	5	1	66	16	3793
2014	Visible minority	28	28	18	13	7	5	1	59	21	649
2014	Non-visible minority	29	28	19	11	7	5	1	61	19	3947
2011	Visible minority	27	27	19	11	10	5	1	58	23	608
2011	Non-visible minority	27	27	18	13	8	5	1	57	23	3746
2008	Visible minority	22	31	16	15	11	4	1	56	27	486
2008	Non-visible minority	23	32	18	14	8	5	1	58	23	3568

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	29	8	7	6	1	1	78	13	733
2017	Non-visible minority	47	34	9	6	3	2	0	82	9	3800
2014	Visible minority	44	33	10	7	4	2	1	79	11	647
2014	Non-visible minority	44	32	11	6	4	2	1	79	10	3948
2011	Visible minority	39	33	13	8	4	2	1	74	13	608
2011	Non-visible minority	38	35	12	8	4	2	0	75	12	3753
2008	Visible minority	36	31	11	10	7	4	1	71	17	486
2008	Non-visible minority	37	33	12	9	6	2	1	72	15	3564

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	30	9	7	6	1	0	78	13	732
2017	Non-visible minority	43	36	9	8	4	1	0	80	12	3798
2014	Visible minority	41	36	10	8	4	1	0	78	12	648
2014	Non-visible minority	41	35	11	8	4	1	0	76	13	3951
2011	Visible minority	37	36	11	9	6	1	1	74	15	608
2011	Non-visible minority	35	37	11	11	5	0	0	73	17	3752
2008	Visible minority	36	31	11	11	9	1	1	68	21	486
2008	Non-visible minority	32	37	11	11	8	0	0	69	20	3568

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	25	10	7	6	78	12	731
2017	Non-visible minority	53	28	8	6	4	81	10	3794
2014	Visible minority	48	30	9	7	5	79	12	649
2014	Non-visible minority	48	30	11	7	4	78	11	3948

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	29	16	6	6	11	0	69	14	734
2017	Non-visible minority	27	35	15	9	5	9	0	68	15	3800
2014	Visible minority	33	29	15	7	4	10	1	70	13	649
2014	Non-visible minority	24	34	16	9	6	11	0	66	16	3947
2011	Visible minority	23	27	20	10	7	11	1	58	20	602
2011	Non-visible minority	18	32	20	12	9	9	0	55	23	3752

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	32	17	9	8	5	1	64	18	732
2017	Non-visible minority	20	34	19	14	9	3	0	56	24	3799
2014	Visible minority	29	29	20	12	6	4	0	61	18	649
2014	Non-visible minority	17	34	20	16	10	3	0	53	26	3946
2011	Visible minority	20	25	25	15	12	3	1	47	28	604
2011	Non-visible minority	12	27	22	20	17	3	0	40	38	3752
2008	Visible minority	20	28	20	13	12	6	1	52	27	488
2008	Non-visible minority	14	27	21	19	17	3	0	42	36	3572

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	29	20	11	10	9	1	54	23	732
2017	Non-visible minority	13	29	21	18	12	6	0	45	32	3795
2014	Visible minority	19	29	22	13	9	8	0	52	24	647
2014	Non-visible minority	10	27	24	20	13	6	0	40	35	3947
2011	Visible minority	12	27	21	18	12	9	0	43	33	604
2011	Non-visible minority	6	24	21	27	16	6	0	31	46	3747
2008	Visible minority	11	22	21	20	16	9	1	37	40	487
2008	Non-visible minority	6	22	19	25	21	6	0	30	49	3565

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	28	18	11	10	10	1	56	24	734
2017	Non-visible minority	18	30	19	15	12	6	0	50	30	3799
2014	Visible minority	20	30	18	13	10	9	0	55	25	649
2014	Non-visible minority	13	28	20	16	15	8	0	45	33	3946
2011	Visible minority	15	25	19	14	16	11	0	45	34	605
2011	Non-visible minority	8	24	21	21	18	8	0	35	42	3748
2008	Visible minority	14	23	17	17	14	13	0	43	37	487
2008	Non-visible minority	8	24	20	21	17	10	0	36	42	3567

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	30	19	14	10	6	1	53	26	732
2017	Non-visible minority	14	32	19	19	12	4	0	48	32	3793
2014	Visible minority	19	33	19	16	8	5	0	55	25	648
2014	Non-visible minority	11	33	20	20	13	3	0	45	34	3943
2011	Visible minority	15	30	16	19	14	5	1	49	34	605
2011	Non-visible minority	7	29	20	24	18	2	0	36	43	3744
2008	Visible minority	16	31	18	19	13	4	1	49	33	487
2008	Non-visible minority	9	31	19	24	15	2	0	41	40	3569

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	37	12	11	8	1	68	20	733
2017	Non-visible minority	27	39	15	12	7	0	66	19	3797
2014	Visible minority	25	37	15	14	8	0	62	22	649
2014	Non-visible minority	23	39	16	14	8	0	62	22	3949
2011	Visible minority	23	35	16	15	10	1	59	25	609
2011	Non-visible minority	20	38	17	15	9	0	58	25	3754

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	39	11	8	4	0	0	76	13	733
2017	Non-visible minority	30	44	12	10	4	0	0	74	14	3798

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	21	17	11	10	23	4	48	28	733
2017	Non-visible minority	11	22	18	16	9	19	5	43	33	3797
2014	Visible minority	12	25	15	12	10	21	5	51	29	646
2014	Non-visible minority	11	23	18	16	11	17	4	42	35	3950

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	33	9	7	5	1	0	79	12	732
2017	Non-visible minority	39	38	10	8	4	1	1	77	12	3802
2014	Visible minority	43	34	9	8	5	0	0	78	13	648
2014	Non-visible minority	36	38	11	8	5	1	0	75	13	3950
2011	Visible minority	36	37	14	7	5	1	1	74	13	608
2011	Non-visible minority	32	39	13	10	6	0	0	71	16	3750
2008	Visible minority	33	33	15	10	9	1	1	66	19	487
2008	Non-visible minority	26	38	13	12	9	1	1	65	22	3568

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	29	18	8	5	3	10	64	15	153
2017	Non-visible minority	18	34	18	11	5	5	10	61	18	1184
2014	Visible minority	22	35	19	9	2	2	10	65	13	133
2014	Non-visible minority	21	32	17	10	5	6	11	63	17	1189

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	34	10	9	7	2	1	73	16	732
2017	Non-visible minority	37	37	11	9	4	1	1	76	13	3800
2014	Visible minority	38	36	10	8	4	4	1	77	12	648
2014	Non-visible minority	35	42	9	9	3	1	1	79	12	3948
2011	Visible minority	30	40	10	10	5	4	1	74	16	607
2011	Non-visible minority	32	40	11	10	4	1	1	74	15	3755
2008	Visible minority	33	33	13	12	6	3	1	68	19	487
2008	Non-visible minority	31	39	11	10	5	2	1	73	15	3570

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	25	13	11	8	12	2	62	22	734
2017	Non-visible minority	30	31	12	9	6	9	1	69	17	3798
2014	Visible minority	30	25	16	9	7	10	2	63	18	648
2014	Non-visible minority	32	32	12	9	6	7	1	70	17	3949
2011	Visible minority	27	28	14	11	8	9	2	62	22	607
2011	Non-visible minority	31	31	13	10	7	7	1	68	18	3754
2008	Visible minority	29	27	14	11	11	7	1	61	24	487
2008	Non-visible minority	32	31	13	10	7	7	1	68	18	3569

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	43	10	10	5	0	0	75	15	733
2017	Non-visible minority	29	42	12	12	4	0	0	72	16	3802
2014	Visible minority	29	41	12	12	4	0	1	71	17	648
2014	Non-visible minority	28	42	12	13	5	0	0	71	17	3950
2011	Visible minority	21	43	13	12	7	1	3	67	20	608
2011	Non-visible minority	24	43	14	13	5	0	1	68	18	3750
2008	Visible minority	24	37	16	12	9	0	2	62	21	488
2008	Non-visible minority	22	40	16	15	6	0	1	63	21	3570

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	37	8	7	4	82	11	734
2017	Non-visible minority	46	40	7	5	2	86	7	3798
2014	Visible minority	43	39	10	6	2	82	7	649
2014	Non-visible minority	42	41	8	6	2	83	8	3949
2011	Visible minority	43	36	9	7	4	80	11	608
2011	Non-visible minority	45	38	8	6	3	83	9	3753
2008	Visible minority	40	40	9	7	3	81	10	489
2008	Non-visible minority	42	42	9	5	2	83	8	3564

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	35	6	7	3	83	11	734
2017	Non-visible minority	50	38	6	5	2	88	6	3793
2014	Visible minority	48	38	7	5	2	86	7	649
2014	Non-visible minority	46	39	6	6	2	86	8	3950
2011	Visible minority	44	41	6	6	3	85	9	609
2011	Non-visible minority	46	41	6	4	2	87	7	3750
2008	Visible minority	45	40	8	5	3	85	7	489
2008	Non-visible minority	43	45	5	5	2	88	7	3570

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	34	15	10	10	5	1	62	22	731
2017	Non-visible minority	21	37	15	15	8	2	0	61	23	3796
2014	Visible minority	23	33	17	14	10	3	1	58	24	648
2014	Non-visible minority	20	36	17	16	9	2	0	57	25	3947
2011	Visible minority	16	35	19	15	13	2	1	52	29	607
2011	Non-visible minority	16	35	19	17	11	1	0	52	29	3751
2008	Visible minority	15	37	15	16	13	2	1	54	30	489
2008	Non-visible minority	14	33	20	18	13	2	0	48	31	3570

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	26	13	16	19	4	5	48	38	733
2017	Non-visible minority	18	29	15	16	16	3	2	50	34	3792
2014	Visible minority	14	26	16	17	20	4	2	42	40	649
2014	Non-visible minority	16	29	15	18	19	2	2	46	38	3948
2011	Visible minority	14	24	15	21	21	3	2	40	44	609
2011	Non-visible minority	12	26	17	21	21	2	2	39	44	3750
2008	Visible minority	18	30	13	14	21	3	1	49	37	488
2008	Non-visible minority	15	33	13	18	18	2	2	49	37	3565

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	42	12	9	5	0	74	14	731
2017	Non-visible minority	30	44	11	10	4	0	75	14	3787
2014	Visible minority	24	45	14	10	6	0	69	16	648
2014	Non-visible minority	23	44	14	13	6	0	67	19	3951
2011	Visible minority	27	39	16	9	8	1	67	17	607
2011	Non-visible minority	23	45	13	11	7	0	69	18	3751

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	12	8	7	73	14	732
2017	Non-visible minority	35	37	13	10	5	72	15	3789
2014	Visible minority	35	35	13	9	7	71	16	647
2014	Non-visible minority	31	37	15	11	6	68	17	3950

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	39	13	9	5	0	1	72	14	732
2017	Non-visible minority	29	39	16	10	5	0	1	68	15	3787
2014	Visible minority	33	38	16	8	5	0	0	71	13	647
2014	Non-visible minority	27	40	16	11	5	0	1	68	16	3948
2011	Visible minority	33	38	14	9	3	2	1	73	13	607
2011	Non-visible minority	28	43	14	10	4	1	1	72	13	3750

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	35	22	10	6	7	1	59	18	730
2017	Non-visible minority	19	42	20	11	4	3	0	63	16	3797

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	33	10	5	5	1	0	80	10	734
2017	Non-visible minority	43	34	10	7	4	0	1	78	11	3794
2014	Visible minority	40	34	13	8	4	0	1	74	13	649
2014	Non-visible minority	39	34	12	9	5	1	1	74	14	3947
2011	Visible minority	34	39	13	7	5	1	1	75	12	607
2011	Non-visible minority	35	39	11	9	5	0	1	75	14	3753

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	20	14	11	14	3	14	53	30	734
2017	Non-visible minority	29	23	10	13	12	2	11	60	29	3794
2014	Visible minority	24	20	13	11	13	5	15	55	30	649
2014	Non-visible minority	27	23	10	14	13	2	10	58	31	3949
2011	Visible minority	18	21	12	14	20	3	13	46	40	608
2011	Non-visible minority	23	23	9	15	19	1	9	52	38	3755
2008	Visible minority	23	23	11	11	16	4	11	54	33	487
2008	Non-visible minority	25	23	9	17	16	2	8	53	36	3563

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	40	13	5	3	1	79	8	733
2017	Non-visible minority	32	36	18	7	5	1	69	13	3804
2014	Visible minority	34	42	16	5	3	1	76	8	649
2014	Non-visible minority	30	35	19	9	6	1	66	15	3948
2011	Visible minority	31	40	18	6	4	1	72	10	609
2011	Non-visible minority	27	36	20	10	7	1	63	17	3755
2008	Visible minority	25	38	23	8	6	1	63	14	486
2008	Non-visible minority	22	34	22	13	8	0	57	21	3569

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	22	6	5	4	5	5	83	11	732
2017	Non-visible minority	53	26	6	5	3	3	4	85	9	3798
2014	Visible minority	47	26	8	4	6	4	5	80	11	649
2014	Non-visible minority	49	26	7	5	4	3	5	82	10	3949
2011	Visible minority	43	28	11	8	6	3	3	75	14	607
2011	Non-visible minority	42	31	9	7	6	2	4	77	14	3750

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	30	35	36	733
2017	Non-visible minority	26	42	32	3799
2014	Visible minority	26	38	36	649
2014	Non-visible minority	26	42	32	3947
2011	Visible minority	28	38	34	608
2011	Non-visible minority	25	43	31	3752

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	6	22	33	4	29	6	213
2017	Non-visible minority	18	27	27	7	16	4	981
2014	Visible minority	7	23	39	8	9999	24	178
2014	Non-visible minority	15	30	30	11	9999	15	1044
2011	Visible minority	7	23	47	12	9999	11	171
2011	Non-visible minority	18	23	38	9	9999	13	968

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	37	7	4	3	0	86	7	732
2017	Non-visible minority	39	42	9	6	3	0	82	9	3794
2014	Visible minority	44	42	7	4	3	1	87	7	648
2014	Non-visible minority	36	42	12	7	3	0	79	10	3948
2011	Visible minority	42	40	10	3	3	2	83	6	609
2011	Non-visible minority	31	45	12	7	4	1	77	11	3755
2008	Visible minority	45	39	8	5	2	0	85	7	489
2008	Non-visible minority	34	42	11	8	4	1	76	12	3565

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	42	17	7	5	2	70	12	731
2017	Non-visible minority	20	43	19	12	5	1	64	17	3792
2014	Visible minority	26	41	17	10	4	2	69	14	649
2014	Non-visible minority	17	42	20	14	6	2	60	20	3946
2011	Visible minority	18	38	18	13	9	2	58	23	609
2011	Non-visible minority	11	37	21	18	10	2	50	29	3751

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	19	38	20	7	1	5	29	31	726
2017	Non-visible minority	9	23	39	18	8	1	2	27	32	3784
2014	Visible minority	9	22	39	19	7	1	2	27	32	648
2014	Non-visible minority	8	28	39	17	5	1	1	23	37	3944
2011	Visible minority	15	24	34	14	6	1	5	21	42	608
2011	Non-visible minority	12	32	36	14	4	1	1	19	45	3745
2008	Visible minority	13	30	36	14	3	1	3	17	45	483
2008	Non-visible minority	13	34	35	12	4	1	1	16	47	3560

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	14	29	22	15	5	7	42	25	728
2017	Non-visible minority	10	19	30	24	12	3	3	38	30	3777
2014	Visible minority	10	15	30	24	14	4	3	40	27	645
2014	Non-visible minority	10	23	32	22	9	3	2	32	34	3944
2011	Visible minority	21	20	29	15	7	4	5	24	45	606
2011	Non-visible minority	19	28	29	14	5	2	2	20	49	3747
2008	Visible minority	18	26	28	15	7	3	3	23	47	488
2008	Non-visible minority	22	30	27	13	5	2	2	19	53	3561

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	24	30	13	8	3	6	23	45	729
2017	Non-visible minority	22	28	29	11	6	1	3	18	52	3785
2014	Visible minority	22	25	28	11	7	4	4	19	50	647
2014	Non-visible minority	30	28	25	9	4	1	2	14	60	3947
2011	Visible minority	23	26	28	10	5	3	5	16	54	605
2011	Non-visible minority	28	31	25	9	4	1	2	14	61	3745
2008	Visible minority	30	29	23	9	2	2	4	12	63	485
2008	Non-visible minority	33	28	22	9	4	1	2	14	64	3560

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	13	30	24	17	2	4	45	23	726
2017	Non-visible minority	8	18	34	24	13	1	2	38	27	3770
2014	Visible minority	7	17	29	28	15	1	3	45	25	646
2014	Non-visible minority	9	21	35	25	8	1	1	34	30	3928
2011	Visible minority	9	15	35	25	9	2	4	37	26	605
2011	Non-visible minority	11	23	34	23	7	0	2	31	35	3742
2008	Visible minority	9	16	35	26	8	1	4	36	27	487
2008	Non-visible minority	13	23	32	21	8	1	1	30	36	3557

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	21	27	17	13	3	5	32	39	728
2017	Non-visible minority	19	25	28	14	9	1	3	24	46	3784
2014	Visible minority	14	25	28	16	11	2	3	28	42	648
2014	Non-visible minority	21	28	26	13	7	2	3	21	52	3940
2011	Visible minority	23	24	26	15	6	2	4	22	51	605
2011	Non-visible minority	25	30	27	10	5	1	2	16	56	3750
2008	Visible minority	18	21	33	17	6	1	5	24	41	486
2008	Non-visible minority	22	27	27	14	6	1	3	21	52	3557

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	13	25	20	16	6	10	43	27	725
2017	Non-visible minority	11	17	28	23	15	3	4	40	30	3785
2014	Visible minority	7	14	24	29	14	5	6	48	24	647
2014	Non-visible minority	8	16	29	28	13	3	4	43	25	3942
2011	Visible minority	11	18	26	20	11	5	9	36	34	605
2011	Non-visible minority	10	18	28	25	12	2	4	40	30	3742
2008	Visible minority	14	19	28	18	7	6	8	30	38	487
2008	Non-visible minority	16	24	27	18	9	2	4	29	42	3562

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	19	26	16	10	5	7	31	40	728
2017	Non-visible minority	21	25	31	12	7	2	3	19	48	3787
2014	Visible minority	16	19	31	16	9	3	5	27	38	647
2014	Non-visible minority	21	27	30	12	5	2	2	18	50	3944

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	29	10	9	7	0	73	17	733
2017	Non-visible minority	46	32	9	8	5	1	78	13	3799
2014	Visible minority	46	29	9	8	8	1	75	16	649
2014	Non-visible minority	45	33	8	8	5	1	78	13	3950

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	33	9	5	3	0	83	8	734
2017	Non-visible minority	50	35	6	6	2	0	86	8	3798
2014	Visible minority	47	34	9	6	3	1	82	9	648
2014	Non-visible minority	48	39	7	5	2	0	87	7	3947

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	35	14	7	5	6	1	72	13	734
2017	Non-visible minority	34	38	15	4	2	6	1	78	6	3795
2014	Visible minority	40	31	14	5	5	5	0	75	10	648
2014	Non-visible minority	38	37	14	3	1	7	0	81	4	3945

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	37	12	6	3	2	79	9	733
2017	Non-visible minority	36	43	11	5	2	3	82	7	3793
2014	Visible minority	40	37	12	5	4	2	78	9	646
2014	Non-visible minority	37	41	12	4	2	3	81	6	3948
2011	Visible minority	27	39	16	7	5	5	70	13	606
2011	Non-visible minority	24	43	18	8	4	4	70	12	3746

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	37	10	4	3	0	83	7	734
2017	Non-visible minority	44	40	9	5	2	0	84	7	3797
2014	Visible minority	47	37	10	4	2	0	84	6	648
2014	Non-visible minority	44	39	10	4	2	0	83	7	3943
2011	Visible minority	34	40	15	6	4	1	75	10	606
2011	Non-visible minority	29	42	15	8	5	1	72	13	3748
2008	Visible minority	36	35	17	8	4	1	71	12	489
2008	Non-visible minority	28	41	16	10	5	1	69	15	3568

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	30	13	8	7	7	4	68	17	731
2017	Non-visible minority	28	32	14	9	6	5	5	68	16	3801
2014	Visible minority	34	28	15	8	5	6	5	69	14	648
2014	Non-visible minority	30	33	14	9	6	5	4	69	16	3948

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	41	9	3	2	4	0	85	5	730
2017	Non-visible minority	40	43	11	3	1	2	0	85	4	3784
2014	Visible minority	45	37	9	3	1	4	0	86	5	648
2014	Non-visible minority	41	41	10	3	2	3	0	85	5	3946
2011	Visible minority	35	42	10	4	2	6	1	82	7	608
2011	Non-visible minority	33	41	13	6	2	4	0	77	9	3751

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	12	5	4	3	2	77	10	733
2017	Non-visible minority	34	41	11	8	3	2	1	77	12	3788
2014	Visible minority	40	36	12	5	2	4	1	81	7	649
2014	Non-visible minority	39	41	9	6	2	2	1	83	8	3944
2011	Visible minority	30	40	13	6	4	5	2	75	11	608
2011	Non-visible minority	31	40	12	8	5	4	1	74	14	3748
2008	Visible minority	28	34	14	10	7	4	2	67	18	487
2008	Non-visible minority	27	37	14	12	6	3	1	67	19	3568

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	34	19	11	5	6	1	62	18	732
2017	Non-visible minority	20	36	21	12	5	5	1	60	18	3793
2014	Visible minority	24	34	21	8	4	8	2	65	13	648
2014	Non-visible minority	22	37	21	11	5	5	1	62	16	3948
2011	Visible minority	16	33	24	11	6	7	2	54	19	604
2011	Non-visible minority	12	35	24	14	8	6	2	51	23	3753

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	24	16	9	14	11	4	53	27	732
2017	Non-visible minority	18	28	16	14	10	10	3	53	28	3792
2014	Visible minority	17	25	17	12	13	11	4	49	30	649
2014	Non-visible minority	16	26	17	16	12	11	2	48	32	3949
2011	Visible minority	13	23	18	16	14	12	4	43	36	603
2011	Non-visible minority	12	23	18	17	14	13	3	42	37	3750

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	45	4	9	3	84	12	733
2017	Non-visible minority	31	48	5	12	4	79	16	3803
2014	Visible minority	36	47	5	8	3	84	11	649
2014	Non-visible minority	32	49	5	10	4	81	14	3950
2011	Visible minority	35	49	4	9	3	85	11	607
2011	Non-visible minority	33	48	5	11	3	80	15	3751
2008	Visible minority	39	46	6	6	2	86	8	489
2008	Non-visible minority	35	48	5	9	3	83	12	3569

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	36	5	5	3	0	86	9	734
2017	Non-visible minority	45	36	6	8	4	0	82	12	3796
2014	Visible minority	49	36	6	6	3	0	85	9	649
2014	Non-visible minority	46	35	6	9	4	0	81	13	3948
2011	Visible minority	43	40	6	6	3	1	84	9	607
2011	Non-visible minority	41	40	8	8	4	0	81	12	3750

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	38	7	4	2	87	6	732
2017	Non-visible minority	52	36	6	4	1	89	6	3789
2014	Visible minority	49	38	8	4	1	87	5	648
2014	Non-visible minority	51	37	6	5	1	88	6	3944

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	21	3	3	1	0	1	92	4	732
2017	Non-visible minority	67	23	5	3	1	0	1	90	5	3795
2014	Visible minority	71	23	3	2	1	0	0	94	3	649
2014	Non-visible minority	66	23	4	3	2	1	1	90	5	3950
2011	Visible minority	68	22	2	3	1	1	2	93	5	607
2011	Non-visible minority	66	22	5	4	1	1	1	89	6	3753
2008	Visible minority	72	18	3	3	2	0	1	92	5	487
2008	Non-visible minority	67	21	4	4	2	0	1	90	6	3564

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	74	15	4	4	2	1	90	6	732
2017	Non-visible minority	60	19	7	9	4	1	80	13	3800
2014	Visible minority	70	20	3	5	2	1	91	6	649
2014	Non-visible minority	60	19	7	9	4	1	80	14	3949
2011	Visible minority	68	18	4	5	2	1	88	8	607
2011	Non-visible minority	59	18	6	10	5	1	78	15	3750
2008	Visible minority	69	20	2	4	2	3	92	6	487
2008	Non-visible minority	62	18	5	9	5	2	81	14	3567

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	74	17	3	2	1	0	2	93	4	733
2017	Non-visible minority	66	17	6	5	3	0	3	86	8	3802
2014	Visible minority	76	13	4	3	2	1	2	91	4	649
2014	Non-visible minority	68	16	5	5	2	0	3	87	8	3949
2011	Visible minority	68	17	6	3	2	1	5	89	5	608
2011	Non-visible minority	63	18	6	7	3	0	4	84	10	3752
2008	Visible minority	65	17	4	3	3	1	8	89	6	487
2008	Non-visible minority	65	15	5	5	4	0	6	85	10	3566

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	81	12	3	1	1	0	2	95	2	732
2017	Non-visible minority	80	11	3	2	1	0	2	94	3	3796
2014	Visible minority	80	14	2	1	0	0	2	96	2	648
2014	Non-visible minority	78	11	3	2	2	0	3	93	4	3950
2011	Visible minority	75	13	3	2	2	1	4	93	3	608
2011	Non-visible minority	76	12	3	3	2	0	4	92	4	3752
2008	Visible minority	76	12	3	1	1	0	6	95	3	488
2008	Non-visible minority	79	9	3	2	2	0	5	93	4	3566

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	21	5	3	1	2	5	90	5	733
2017	Non-visible minority	55	23	9	6	3	1	4	82	9	3799
2014	Visible minority	60	25	6	2	2	2	4	90	4	649
2014	Non-visible minority	55	22	8	6	3	2	4	82	10	3949

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	19	3	2	0	3	2	94	3	733
2017	Non-visible minority	64	23	5	3	1	2	2	91	3	3792
2014	Visible minority	68	20	5	1	1	3	3	93	2	649
2014	Non-visible minority	63	22	5	2	1	3	3	91	4	3947
2011	Visible minority	58	24	7	2	1	2	5	89	3	607
2011	Non-visible minority	61	21	8	3	1	2	4	88	4	3746
2008	Visible minority	58	22	9	2	1	4	5	87	3	488
2008	Non-visible minority	61	19	8	3	2	3	4	86	5	3569

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	14	86	732
2017	Non-visible minority	13	87	3796
2014	Visible minority	16	84	649
2014	Non-visible minority	14	86	3943

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	106
2017	Non-visible minority	40	483
2014	Visible minority	53	101
2014	Non-visible minority	46	544

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	67	106
2017	Non-visible minority	66	483
2014	Visible minority	64	101
2014	Non-visible minority	60	544

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	106
2017	Non-visible minority	8	483
2014	Visible minority	6	101
2014	Non-visible minority	8	544

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	106
2017	Non-visible minority	483
2014	Visible minority	101
2014	Non-visible minority	544

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	106
2017	Non-visible minority	6	483
2014	Visible minority	9	101
2014	Non-visible minority	4	544

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	106
2017	Non-visible minority	3	483
2014	Visible minority	8	101
2014	Non-visible minority	4	544

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	483
2014	Non-visible minority	4	544

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	106
2017	Non-visible minority	39	483
2014	Visible minority	39	101
2014	Non-visible minority	37	546

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	106
2017	Non-visible minority	41	483
2014	Visible minority	45	101
2014	Non-visible minority	38	546

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	106
2017	Non-visible minority	47	483
2014	Visible minority	45	101
2014	Non-visible minority	40	546

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	106
2017	Non-visible minority	38	483
2014	Visible minority	40	101
2014	Non-visible minority	35	546

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	106
2017	Non-visible minority	31	483
2014	Visible minority	26	101
2014	Non-visible minority	29	546

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	106
2017	Non-visible minority	54	483
2014	Visible minority	55	101
2014	Non-visible minority	56	546

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	106
2017	Non-visible minority	34	483
2014	Visible minority	36	101
2014	Non-visible minority	33	546

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	106
2017	Non-visible minority	1	483
2014	Non-visible minority	1	546

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	106
2017	Non-visible minority	6	483
2014	Visible minority	9	101
2014	Non-visible minority	9	546

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	106
2017	Non-visible minority	10	483
2014	Visible minority	10	101
2014	Non-visible minority	9	546

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	106
2017	Non-visible minority	44	483
2014	Visible minority	47	101
2014	Non-visible minority	39	546

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	106
2017	Non-visible minority	18	483
2014	Visible minority	28	101
2014	Non-visible minority	26	546

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	106
2017	Non-visible minority	12	483
2014	Visible minority	11	101
2014	Non-visible minority	15	546

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	106
2017	Non-visible minority	56	483
2014	Visible minority	50	101
2014	Non-visible minority	52	544

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	106
2017	Non-visible minority	31	483
2014	Visible minority	27	101
2014	Non-visible minority	31	544

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	106
2017	Non-visible minority	10	483
2014	Visible minority	12	101
2014	Non-visible minority	9	544

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	106
2017	Non-visible minority	20	483
2014	Visible minority	20	101
2014	Non-visible minority	18	544

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	106
2017	Non-visible minority	15	483
2014	Visible minority	12	101
2014	Non-visible minority	13	544

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	106
2017	Non-visible minority	5	483
2014	Non-visible minority	4	544

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	106
2017	Non-visible minority	11	483
2014	Visible minority	10	101
2014	Non-visible minority	14	544

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	106
2017	Non-visible minority	11	483
2014	Visible minority	6	101
2014	Non-visible minority	12	544

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	106
2017	Non-visible minority	24	483
2014	Visible minority	29	101
2014	Non-visible minority	27	544

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	99
2017	Non-visible minority	12	457
2014	Visible minority	18	97
2014	Non-visible minority	14	523

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	99
2017	Non-visible minority	21	457
2014	Visible minority	17	97
2014	Non-visible minority	25	523

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	99
2017	Non-visible minority	10	457
2014	Visible minority	13	97
2014	Non-visible minority	13	523

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	99
2017	Non-visible minority	8	457
2014	Visible minority	7	97
2014	Non-visible minority	9	523

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	99
2017	Non-visible minority	12	457
2014	Visible minority	9	97
2014	Non-visible minority	10	523

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	99
2017	Non-visible minority	13	457
2014	Visible minority	11	97
2014	Non-visible minority	11	523

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	99
2017	Non-visible minority	17	457
2014	Visible minority	15	97
2014	Non-visible minority	13	523

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	99
2017	Non-visible minority	9	457
2014	Visible minority	11	97
2014	Non-visible minority	6	523

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	99
2017	Non-visible minority	14	457
2014	Visible minority	11	97
2014	Non-visible minority	9	523

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	99
2017	Non-visible minority	23	457
2014	Visible minority	24	97
2014	Non-visible minority	25	523

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	99
2017	Non-visible minority	9	457
2014	Visible minority	6	97
2014	Non-visible minority	7	523

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	99
2017	Non-visible minority	45	457
2014	Visible minority	45	97
2014	Non-visible minority	41	523

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	457

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	99
2017	Non-visible minority	46	457
2014	Visible minority	50	97
2014	Non-visible minority	47	523

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	99

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	99
2017	Non-visible minority	15	457
2014	Visible minority	11	97
2014	Non-visible minority	13	523

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	93	7	106
2017	Non-visible minority	91	9	483

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	14	19	5	5	29	13	51	17	734
2017	Non-visible minority	14	18	18	5	5	31	9	53	17	3797
2014	Visible minority	14	16	18	5	3	31	13	53	15	649
2014	Non-visible minority	12	17	17	6	4	35	8	51	18	3950

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	29	20	5	2	12	3	68	8	733
2017	Non-visible minority	27	36	17	5	4	11	1	71	10	3796
2014	Visible minority	27	27	19	5	3	18	3	67	10	648
2014	Non-visible minority	23	33	19	5	3	15	1	67	10	3948
2011	Visible minority	29	36	16	5	4	11	0	72	10	603
2011	Non-visible minority	25	39	19	6	3	7	0	69	11	3746

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	733
2017	Non-visible minority	6	94	3789
2014	Visible minority	11	89	645
2014	Non-visible minority	5	95	3942

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	88
2017	Non-visible minority	35	213
2014	Visible minority	46	73
2014	Non-visible minority	28	201

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	78	88
2017	Non-visible minority	73	213
2014	Visible minority	80	73
2014	Non-visible minority	82	201

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	213

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	88
2017	Non-visible minority	213
2014	Visible minority	73
2014	Non-visible minority	201

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	88
2017	Non-visible minority	7	213
2014	Visible minority	14	73
2014	Non-visible minority	5	201

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	88
2017	Non-visible minority	5	213
2014	Visible minority	7	73
2014	Non-visible minority	3	201

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	213
2014	Non-visible minority	7	201

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	85
2017	Non-visible minority	7	212
2014	Visible minority	56	72
2014	Non-visible minority	6	202

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	85
2017	Non-visible minority	14	212
2014	Visible minority	43	72
2014	Non-visible minority	14	202

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	85
2017	Non-visible minority	5	212
2014	Visible minority	25	72
2014	Non-visible minority	3	202

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	85
2014	Visible minority	16	72

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	85
2017	Non-visible minority	26	212
2014	Visible minority	23	72
2014	Non-visible minority	21	202

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	85
2017	Non-visible minority	42	212
2014	Visible minority	17	72
2014	Non-visible minority	30	202

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	72
2014	Non-visible minority	3	202

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	85

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	85
2017	Non-visible minority	5	212
2014	Non-visible minority	6	202

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	85
2017	Non-visible minority	17	212
2014	Visible minority	7	72
2014	Non-visible minority	20	202

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	85

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	212
2014	Non-visible minority	12	202

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	85
2017	Non-visible minority	212
2014	Visible minority	72

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	85
2017	Non-visible minority	21	212
2014	Visible minority	20	72
2014	Non-visible minority	30	202

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	87
2017	Non-visible minority	35	212
2014	Visible minority	19	73
2014	Non-visible minority	25	201

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	87
2017	Non-visible minority	17	212
2014	Visible minority	7	73
2014	Non-visible minority	13	201

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	212
2014	Non-visible minority	6	201

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	87
2017	Non-visible minority	18	212
2014	Non-visible minority	15	201

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	212
2014	Non-visible minority	4	201

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	87
2017	Non-visible minority	6	212
2014	Non-visible minority	5	201

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	212
2014	Visible minority	8	73
2014	Non-visible minority	9	201

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	87
2017	Non-visible minority	7	212
2014	Non-visible minority	9	201

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	87
2017	Non-visible minority	46	212
2014	Visible minority	72	73
2014	Non-visible minority	54	201

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	3	200
2014	Visible minority	7	72
2014	Non-visible minority	5	191

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	80
2017	Non-visible minority	21	200
2014	Visible minority	16	72
2014	Non-visible minority	15	191

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	200

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	200

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	200

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	200
2014	Non-visible minority	5	191

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	80
2017	Non-visible minority	11	200
2014	Visible minority	8	72
2014	Non-visible minority	10	191

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	80
2017	Non-visible minority	9	200
2014	Visible minority	16	72
2014	Non-visible minority	7	191

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	80
2017	Non-visible minority	10	200
2014	Non-visible minority	8	191

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	80
2017	Non-visible minority	27	200
2014	Visible minority	33	72
2014	Non-visible minority	19	191

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	80
2017	Non-visible minority	11	200
2014	Non-visible minority	7	191

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	80
2017	Non-visible minority	40	200
2014	Visible minority	40	72
2014	Non-visible minority	42	191

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	200
2014	Visible minority	0	72

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	61	80
2017	Non-visible minority	61	200
2014	Visible minority	68	72
2014	Non-visible minority	65	191

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	200

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	80
2017	Non-visible minority	13	200
2014	Visible minority	9	72
2014	Non-visible minority	14	191

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	91	9	88
2017	Non-visible minority	91	9	211

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	16	19	3	3	32	10	57	11	732
2017	Non-visible minority	14	15	18	2	2	39	9	57	8	3793
2014	Visible minority	15	15	19	3	2	36	10	55	10	648
2014	Non-visible minority	13	15	18	2	2	42	8	56	8	3951

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	30	18	4	2	15	3	71	8	731
2017	Non-visible minority	28	34	17	3	2	14	2	74	5	3796
2014	Visible minority	29	24	19	5	2	19	2	67	9	649
2014	Non-visible minority	25	32	16	3	2	20	2	73	6	3949
2011	Visible minority	29	35	16	4	3	13	0	74	8	608
2011	Non-visible minority	29	40	15	4	2	10	0	77	6	3755

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	15	85	731
2017	Non-visible minority	14	86	3794
2014	Visible minority	15	85	646
2014	Non-visible minority	13	87	3941

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	75	25	112
2017	Non-visible minority	75	25	520
2014	Visible minority	76	24	92
2014	Non-visible minority	82	18	524

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	39	1	3	1	0	1	95	4	85
2017	Non-visible minority	54	34	5	5	1	1	1	89	6	391
2014	Visible minority	53	31	9	3	3	0	2	85	6	70
2014	Non-visible minority	61	27	4	6	3	0	0	87	9	429

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	47	10	6	4	3	7	79	10	731
2017	Non-visible minority	25	52	9	6	2	2	5	82	8	3799
2014	Visible minority	21	53	10	7	2	3	4	80	10	648
2014	Non-visible minority	24	54	9	6	2	1	5	83	8	3949
2011	Visible minority	20	54	12	7	1	3	3	79	9	606
2011	Non-visible minority	22	55	10	8	1	1	3	80	9	3750
2008	Visible minority	21	51	12	7	3	3	2	77	10	487
2008	Non-visible minority	24	51	10	7	3	1	4	79	10	3572

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	26	20	6	3	19	11	58	13	730
2017	Non-visible minority	9	26	21	8	4	24	7	52	18	3797
2014	Visible minority	10	24	26	6	2	25	7	50	12	649
2014	Non-visible minority	7	24	22	10	4	25	8	46	21	3946
2011	Visible minority	10	28	23	9	5	19	5	50	19	606
2011	Non-visible minority	6	25	23	11	4	24	7	45	22	3750

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	29	11	3	2	9	7	81	6	734
2017	Non-visible minority	42	33	8	3	1	8	5	86	4	3799
2014	Visible minority	35	32	13	3	1	12	5	80	5	649
2014	Non-visible minority	37	35	10	3	1	9	5	83	5	3949
2011	Visible minority	34	36	10	4	2	11	3	81	7	607
2011	Non-visible minority	33	38	11	4	2	8	4	80	7	3748
2008	Visible minority	30	38	12	4	1	12	3	80	6	487
2008	Non-visible minority	31	38	11	4	2	9	4	80	7	3571

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	12	5	3	15	7	76	9	734
2017	Non-visible minority	29	35	12	5	3	12	5	76	9	3795
2014	Visible minority	27	29	15	4	2	17	5	72	8	649
2014	Non-visible minority	27	33	13	6	3	13	4	73	11	3947
2011	Visible minority	26	33	14	5	3	15	3	73	10	606
2011	Non-visible minority	23	36	15	7	4	12	4	69	13	3746
2008	Visible minority	31	29	18	5	4	9	4	70	10	488
2008	Non-visible minority	27	34	14	8	4	9	4	70	14	3571

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	23	7	5	5	1	0	83	10	732
2017	Non-visible minority	58	27	6	5	3	1	0	85	8	3802

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	23	9	5	5	1	0	82	10	733
2017	Non-visible minority	60	24	8	3	3	1	0	85	7	3800

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	41	16	7	4	6	0	71	12	734
2017	Non-visible minority	21	45	17	9	4	4	0	68	13	3797

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	40	16	10	6	3	1	66	17	733
2017	Non-visible minority	18	41	17	14	7	2	0	61	22	3796

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	26	18	14	17	1	3	48	33	729
2017	Non-visible minority	14	23	21	17	23	0	1	38	41	3798

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	29	27	14	9	0	2	49	24	729
2017	Non-visible minority	13	28	30	17	12	0	1	41	29	3795

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	31	19	11	8	0	3	61	19	730
2017	Non-visible minority	21	33	23	13	8	0	1	54	22	3793

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	24	22	15	13	1	4	47	29	734
2017	Non-visible minority	15	23	25	19	16	1	1	39	36	3797

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	28	13	6	4	1	12	74	11	732
2017	Non-visible minority	37	30	15	7	4	1	7	72	12	3794

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	34	20	9	8	0	2	62	17	726
2017	Non-visible minority	25	33	23	12	7	0	0	58	19	3789

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	32	23	10	7	1	3	58	18	724
2017	Non-visible minority	25	33	24	11	5	0	1	59	16	3786

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	32	24	12	6	1	3	57	18	726
2017	Non-visible minority	20	34	24	13	7	0	1	56	20	3787

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	33	21	11	8	1	3	59	19	728
2017	Non-visible minority	26	33	22	12	6	0	1	60	18	3791

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	35	19	8	5	1	3	67	14	726
2017	Non-visible minority	26	35	22	10	5	1	1	62	16	3788

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	25	11	4	3	1	3	82	6	730
2017	Non-visible minority	56	25	11	4	2	0	1	82	6	3796

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	14	6	5	3	1	5	84	9	731
2017	Non-visible minority	77	11	4	2	2	0	3	91	5	3798

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	28	9	4	2	1	3	84	7	731
2017	Non-visible minority	56	28	9	3	2	0	2	86	4	3789

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	20	9	8	6	1	3	76	14	731
2017	Non-visible minority	59	21	9	5	4	0	2	82	9	3794

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	11	4	3	1	1	22	90	5	730
2017	Non-visible minority	55	14	5	2	1	0	23	90	4	3787

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	18	4	2	1	1	9	92	3	730
2017	Non-visible minority	68	18	5	2	1	0	6	92	3	3772

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	20	6	5	6	1	6	81	12	731
2017	Non-visible minority	68	15	6	3	3	0	3	87	7	3797

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	30	12	5	2	0	3	79	8	729
2017	Non-visible minority	49	31	12	4	2	0	2	81	6	3792

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	32	38	12	6	1	0	44	18	734
2017	Non-visible minority	8	32	40	14	5	0	0	41	19	3796

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	16	43	25	8	0	1	33	23	731
2017	Non-visible minority	6	20	40	24	10	0	0	33	26	3794

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	24	21	12	14	5	1	23	77	733
2017	Non-visible minority	22	24	22	13	15	4	1	23	77	3801

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	521
2017	Non-visible minority	19	2785

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	521
2017	Non-visible minority	38	2785

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	521
2017	Non-visible minority	18	2785

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	521
2017	Non-visible minority	53	2785

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	521
2017	Non-visible minority	9	2785

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	521
2017	Non-visible minority	41	2785

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	7	51	17	9	4	12	506
2017	Non-visible minority	4	39	22	11	5	19	2741

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	25	16	18	19	3	8	41	41	527
2017	Non-visible minority	8	20	16	21	27	2	7	30	53	2799

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	10	16	20	42	4	6	14	68	526
2017	Non-visible minority	1	6	10	17	57	2	7	8	81	2799

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.