2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 41 8 12 5 0 0 75 17 159
2017 PM-02 30 51 18 0 0 0 0 82 0 16
2017 PM-03 42 27 4 13 13 0 0 69 27 22
2017 PM-04 28 45 8 16 3 0 0 73 19 62
2017 PM-05 36 45 10 6 3 0 0 81 10 31
2017 PM-06 52 26 0 18 5 0 0 77 23 18
2014 PM 25 50 9 12 4 0 0 75 16 150
2014 PM-02 16 84 0 0 0 0 0 100 0 12
2014 PM-03 24 52 14 10 0 0 0 76 10 21
2014 PM-04 23 51 8 13 5 0 0 74 18 60
2014 PM-05 41 31 7 14 7 0 0 72 21 29
2014 PM-06 22 56 6 17 0 0 0 78 17 18
2011 PM 31 43 11 11 4 0 1 74 15 141
2011 PM-03 20 47 20 13 0 0 0 67 13 15
2011 PM-04 35 37 9 15 2 0 2 73 17 65
2011 PM-05 42 31 12 0 15 0 0 73 15 26
2011 PM-06 35 55 5 5 0 0 0 90 5 20
2008 PM 29 42 9 14 6 0 0 71 20 134
2008 PM-03 20 40 20 13 7 0 0 60 20 15
2008 PM-04 31 44 6 13 6 0 0 75 19 52
2008 PM-05 26 35 10 19 10 0 0 61 29 31
2008 PM-06 40 45 5 10 0 0 0 85 10 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 36 17 9 8 0 0 67 17 159
2017 PM-02 50 38 12 0 0 0 0 88 0 16
2017 PM-03 29 27 22 18 4 0 0 55 22 22
2017 PM-04 24 40 11 12 13 0 0 64 24 62
2017 PM-05 33 36 19 6 6 0 0 68 13 31
2017 PM-06 48 26 10 5 10 0 0 74 15 18

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 39 8 5 0 0 0 87 5 159
2017 PM-02 36 51 12 0 0 0 0 88 0 16
2017 PM-03 46 27 13 13 0 0 0 73 13 22
2017 PM-04 40 45 10 5 0 0 0 86 5 62
2017 PM-05 62 35 3 0 0 0 0 97 0 31
2017 PM-06 67 15 5 12 0 0 0 82 12 18
2014 PM 59 29 7 5 1 0 0 88 5 150
2014 PM-02 56 36 0 8 0 0 0 92 8 12
2014 PM-03 57 28 10 5 0 0 0 85 5 21
2014 PM-04 58 34 7 0 2 0 0 92 2 60
2014 PM-05 66 14 10 10 0 0 0 79 10 29
2014 PM-06 72 28 0 0 0 0 0 100 0 18
2011 PM 53 33 6 5 2 0 1 86 7 141
2011 PM-03 47 40 7 7 0 0 0 87 7 15
2011 PM-04 57 32 3 6 0 0 2 91 6 65
2011 PM-05 54 27 4 8 8 0 0 81 15 26
2011 PM-06 55 35 10 0 0 0 0 90 0 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 44 9 7 4 0 0 80 11 159
2017 PM-02 38 50 6 6 0 0 0 88 6 16
2017 PM-03 46 27 0 13 13 0 0 73 27 22
2017 PM-04 28 50 13 6 3 0 0 78 10 62
2017 PM-05 39 45 6 10 0 0 0 84 10 31
2017 PM-06 41 43 5 5 5 0 0 85 10 18
2014 PM 34 41 13 9 3 0 0 75 12 150
2014 PM-02 40 52 0 8 0 0 0 92 8 12
2014 PM-03 38 24 28 0 10 0 0 61 10 21
2014 PM-04 29 52 10 8 2 0 0 80 10 60
2014 PM-05 41 17 17 17 7 0 0 59 24 29
2014 PM-06 39 50 0 11 0 0 0 89 11 18
2011 PM 36 44 7 8 4 0 1 81 12 141
2011 PM-03 27 40 20 7 7 0 0 67 13 15
2011 PM-04 40 40 8 9 2 0 2 81 11 65
2011 PM-05 50 27 8 4 12 0 0 77 15 26
2011 PM-06 40 55 0 5 0 0 0 95 5 20
2008 PM 34 40 14 10 2 0 0 74 12 134
2008 PM-03 33 20 40 7 0 0 0 53 7 15
2008 PM-04 37 46 8 8 2 0 0 83 10 52
2008 PM-05 29 39 13 16 3 0 0 68 19 31
2008 PM-06 50 35 10 5 0 0 0 85 5 20

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 40 14 9 4 1 0 72 13 159
2017 PM-02 42 32 26 0 0 0 0 74 0 16
2017 PM-03 32 46 18 0 0 4 0 81 0 22
2017 PM-04 27 35 10 19 6 2 0 64 26 62
2017 PM-05 32 46 16 6 0 0 0 78 6 31
2017 PM-06 31 43 15 5 5 0 0 74 10 18
2014 PM 25 41 15 9 9 1 0 66 19 150
2014 PM-02 26 32 26 0 8 8 0 63 9 12
2014 PM-03 38 38 14 0 10 0 0 76 10 21
2014 PM-04 22 44 15 11 8 0 0 65 20 60
2014 PM-05 24 38 7 17 14 0 0 62 31 29
2014 PM-06 33 38 23 6 0 0 0 71 6 18
2011 PM 21 28 26 12 11 1 1 50 24 139
2011 PM-03 20 7 47 13 13 0 0 27 27 15
2011 PM-04 18 26 25 15 12 2 2 46 29 65
2011 PM-05 38 27 15 8 12 0 0 65 19 26
2011 PM-06 16 42 32 0 5 5 0 61 6 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 40 14 12 2 1 0 71 15 159
2017 PM-02 49 32 20 0 0 0 0 80 0 16
2017 PM-03 22 46 22 4 0 4 0 72 5 22
2017 PM-04 27 34 12 22 3 2 0 62 26 62
2017 PM-05 32 46 13 6 3 0 0 78 10 31
2017 PM-06 31 38 15 10 5 0 0 69 15 18
2014 PM 22 44 14 12 7 0 0 66 19 149
2014 PM-02 34 40 18 0 8 0 0 74 8 12
2014 PM-03 38 43 9 0 10 0 0 80 10 21
2014 PM-04 13 52 15 15 5 0 0 66 20 60
2014 PM-05 21 31 17 21 10 0 0 52 31 29
2014 PM-06 35 40 13 12 0 0 0 75 12 17
2011 PM 18 39 21 13 9 0 1 57 22 139
2011 PM-03 20 33 20 13 13 0 0 53 27 15
2011 PM-04 14 37 22 15 11 0 2 52 27 65
2011 PM-05 35 31 19 8 8 0 0 65 15 26
2011 PM-06 16 53 26 5 0 0 0 68 5 19
2008 PM 14 34 19 20 12 0 0 49 32 134
2008 PM-03 13 47 13 7 20 0 0 60 27 15
2008 PM-04 13 33 19 27 8 0 0 46 35 52
2008 PM-05 10 39 16 19 16 0 0 48 35 31
2008 PM-06 15 25 25 20 15 0 0 40 35 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 25 21 13 6 4 1 59 19 159
2017 PM-02 36 18 32 13 0 0 0 55 13 16
2017 PM-03 36 41 18 5 0 0 0 77 5 22
2017 PM-04 27 26 18 11 10 5 3 58 23 62
2017 PM-05 32 26 20 13 3 6 0 62 17 31
2017 PM-06 31 15 21 28 5 0 0 46 33 18
2014 PM 29 26 16 15 12 2 0 56 27 150
2014 PM-02 34 16 34 8 8 0 0 50 16 12
2014 PM-03 47 24 5 9 15 0 0 71 24 21
2014 PM-04 23 27 15 22 11 2 0 51 33 60
2014 PM-05 34 24 17 7 17 0 0 59 24 29
2014 PM-06 28 33 22 7 0 11 0 68 7 18
2011 PM 27 29 17 16 7 4 1 59 24 139
2011 PM-03 27 27 13 13 13 7 0 57 29 15
2011 PM-04 26 34 14 20 2 3 2 63 23 65
2011 PM-05 42 12 19 12 12 4 0 56 24 26
2011 PM-06 21 26 21 16 11 5 0 50 28 19
2008 PM 18 26 21 16 14 4 0 46 32 134
2008 PM-03 20 27 20 0 13 20 0 58 17 15
2008 PM-04 21 33 10 19 13 4 0 56 34 52
2008 PM-05 6 16 39 16 23 0 0 23 39 31
2008 PM-06 20 25 20 25 10 0 0 45 35 20
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 30 14 6 3 3 1 76 9 159
2017 PM-02 45 18 24 0 0 6 6 72 0 16
2017 PM-03 54 19 18 0 0 9 0 80 0 22
2017 PM-04 40 34 14 6 5 0 0 74 11 62
2017 PM-05 52 23 10 13 0 3 0 77 13 31
2017 PM-06 48 31 5 0 10 5 0 84 11 18
2014 PM 43 28 13 7 8 3 0 72 15 150
2014 PM-02 24 58 18 0 0 0 0 82 0 12
2014 PM-03 48 28 14 5 0 5 0 80 5 21
2014 PM-04 42 27 12 7 10 3 0 71 17 60
2014 PM-05 48 7 14 14 14 3 0 57 29 29
2014 PM-06 60 17 18 0 6 0 0 77 6 18
2011 PM 41 30 11 10 6 1 1 72 17 141
2011 PM-03 33 47 13 0 7 0 0 80 7 15
2011 PM-04 43 26 8 11 9 2 2 71 21 65
2011 PM-05 35 31 19 8 4 4 0 68 12 26
2011 PM-06 60 15 5 20 0 0 0 75 20 20
2008 PM 32 29 8 13 13 3 1 64 27 134
2008 PM-03 27 40 7 7 20 0 0 67 27 15
2008 PM-04 38 29 4 10 10 8 2 74 21 52
2008 PM-05 23 26 10 26 13 0 3 50 40 31
2008 PM-06 35 20 15 10 20 0 0 55 30 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 34 9 9 4 1 0 77 14 158
2017 PM-02 58 24 6 6 6 0 0 82 12 16
2017 PM-03 46 41 9 4 0 0 0 87 4 22
2017 PM-04 39 33 10 13 5 0 0 72 18 61
2017 PM-05 39 32 10 13 3 3 0 74 16 31
2017 PM-06 54 26 5 5 10 0 0 79 15 18
2014 PM 41 32 9 11 7 0 0 72 18 150
2014 PM-02 24 50 10 16 0 0 0 74 16 12
2014 PM-03 43 24 24 9 0 0 0 67 9 21
2014 PM-04 38 35 7 8 11 0 0 74 20 60
2014 PM-05 48 17 7 17 10 0 0 66 28 29
2014 PM-06 55 29 6 11 0 0 0 83 11 18
2011 PM 40 29 11 13 7 0 1 69 20 140
2011 PM-03 36 43 7 7 7 0 0 79 14 14
2011 PM-04 43 23 5 17 11 0 2 67 28 65
2011 PM-05 42 19 23 12 4 0 0 62 15 26
2011 PM-06 50 30 10 5 5 0 0 80 10 20
2008 PM 31 31 7 16 15 0 1 62 31 134
2008 PM-03 27 20 20 13 20 0 0 47 33 15
2008 PM-04 37 29 2 17 13 0 2 67 31 52
2008 PM-05 29 35 6 19 10 0 0 65 29 31
2008 PM-06 25 35 5 15 20 0 0 60 35 20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 27 10 9 2 0 0 80 10 159
2017 PM-02 64 18 18 0 0 0 0 82 0 16
2017 PM-03 63 23 4 9 0 0 0 87 9 22
2017 PM-04 50 24 10 13 3 0 0 74 16 62
2017 PM-05 49 29 10 13 0 0 0 77 13 31
2017 PM-06 69 15 10 0 5 0 0 85 5 18
2014 PM 49 22 9 9 10 1 0 72 19 150
2014 PM-02 48 34 10 8 0 0 0 82 8 12
2014 PM-03 57 19 9 9 5 0 0 76 14 21
2014 PM-04 47 25 8 7 13 0 0 72 20 60
2014 PM-05 45 14 14 10 17 0 0 59 28 29
2014 PM-06 66 18 0 11 6 0 0 83 17 18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 29 18 9 9 9 0 61 20 159
2017 PM-02 56 12 20 6 0 6 0 72 6 16
2017 PM-03 18 42 9 9 0 22 0 77 11 22
2017 PM-04 19 24 26 10 14 6 0 46 26 62
2017 PM-05 27 26 19 19 6 3 0 54 26 31
2017 PM-06 33 41 0 0 21 5 0 78 22 18
2014 PM 20 38 15 11 10 5 1 62 22 150
2014 PM-02 24 26 16 8 0 18 8 67 11 12
2014 PM-03 24 24 19 5 10 19 0 58 18 21
2014 PM-04 17 40 15 19 8 2 0 58 27 60
2014 PM-05 10 45 14 10 17 3 0 57 29 29
2014 PM-06 38 40 17 0 6 0 0 78 6 18
2011 PM 19 27 27 8 7 9 3 52 17 141
2011 PM-03 20 13 47 0 7 13 0 38 8 15
2011 PM-04 12 32 26 8 9 6 6 51 19 65
2011 PM-05 27 19 27 15 8 4 0 48 24 26
2011 PM-06 35 40 15 5 0 5 0 79 5 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 34 22 11 10 2 0 56 21 159
2017 PM-02 32 30 32 6 0 0 0 62 6 16
2017 PM-03 18 37 31 4 0 9 0 61 5 22
2017 PM-04 16 32 21 14 16 0 0 48 31 62
2017 PM-05 20 39 16 16 6 3 0 61 23 31
2017 PM-06 38 21 10 10 21 0 0 59 31 18
2014 PM 16 34 20 15 12 3 0 52 27 150
2014 PM-02 24 24 28 8 0 16 0 58 10 12
2014 PM-03 24 24 28 9 10 5 0 50 21 21
2014 PM-04 11 38 15 22 13 0 0 50 35 60
2014 PM-05 10 34 21 14 21 0 0 45 34 29
2014 PM-06 33 29 22 6 6 6 0 65 12 18
2011 PM 11 30 26 18 12 3 1 43 31 141
2011 PM-03 20 20 20 20 7 13 0 46 31 15
2011 PM-04 5 37 25 14 17 2 2 43 32 65
2011 PM-05 27 19 27 15 12 0 0 46 27 26
2011 PM-06 10 35 20 35 0 0 0 45 35 20
2008 PM 14 25 17 18 19 6 0 42 40 134
2008 PM-03 20 27 27 7 20 0 0 47 27 15
2008 PM-04 10 33 15 19 13 10 0 47 36 52
2008 PM-05 13 13 23 26 23 3 0 27 50 31
2008 PM-06 15 30 5 15 35 0 0 45 50 20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 26 19 21 11 9 1 44 35 159
2017 PM-02 18 24 24 14 0 19 0 53 17 16
2017 PM-03 13 23 4 23 9 22 4 50 44 22
2017 PM-04 10 24 28 22 16 0 0 34 39 62
2017 PM-05 20 23 16 29 6 6 0 46 37 31
2017 PM-06 15 28 10 15 21 10 0 48 40 18
2014 PM 12 24 24 22 13 4 0 38 37 150
2014 PM-02 24 16 18 16 0 26 0 54 22 12
2014 PM-03 14 9 52 9 10 5 0 25 21 21
2014 PM-04 7 32 20 25 15 2 0 39 41 60
2014 PM-05 14 24 17 24 21 0 0 38 45 29
2014 PM-06 17 22 22 29 11 0 0 38 40 18
2011 PM 7 24 25 27 12 4 1 32 41 140
2011 PM-03 7 20 47 7 7 13 0 31 15 15
2011 PM-04 3 28 26 25 14 3 2 32 40 65
2011 PM-05 15 31 15 27 12 0 0 46 38 26
2011 PM-06 10 15 10 50 15 0 0 25 65 20
2008 PM 4 20 16 26 27 7 0 26 57 134
2008 PM-03 0 27 33 20 20 0 0 27 40 15
2008 PM-04 8 13 12 33 25 10 0 23 64 52
2008 PM-05 0 26 13 26 32 3 0 27 60 31
2008 PM-06 5 20 15 20 40 0 0 25 60 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 26 22 14 10 6 0 51 26 159
2017 PM-02 18 24 38 6 0 13 0 49 7 16
2017 PM-03 18 29 9 18 9 18 0 57 33 22
2017 PM-04 19 24 21 19 14 2 0 44 34 62
2017 PM-05 20 29 32 10 6 3 0 50 16 31
2017 PM-06 43 21 5 10 21 0 0 64 31 18
2014 PM 16 26 24 13 17 5 0 44 31 150
2014 PM-02 16 16 26 16 0 26 0 43 22 12
2014 PM-03 14 24 38 5 20 0 0 38 24 21
2014 PM-04 10 34 18 19 15 5 0 46 35 60
2014 PM-05 14 28 21 10 28 0 0 41 38 29
2014 PM-06 33 11 40 6 11 0 0 44 17 18
2011 PM 7 24 22 23 14 10 1 34 41 140
2011 PM-03 7 20 33 27 7 7 0 29 36 15
2011 PM-04 2 32 18 23 12 11 2 39 40 65
2011 PM-05 15 23 15 15 19 12 0 43 39 26
2011 PM-06 15 15 20 25 15 10 0 33 44 20
2008 PM 6 16 22 24 20 11 0 25 50 134
2008 PM-03 13 13 33 13 20 7 0 29 36 15
2008 PM-04 8 13 21 19 23 15 0 25 50 52
2008 PM-05 3 16 26 39 10 6 0 21 52 31
2008 PM-06 0 25 20 25 25 5 0 26 53 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 24 15 22 12 6 1 48 36 159
2017 PM-02 32 18 20 6 12 12 0 57 21 16
2017 PM-03 13 23 13 28 0 18 4 47 36 22
2017 PM-04 16 21 16 27 18 2 0 38 46 62
2017 PM-05 26 16 19 22 10 7 0 46 34 31
2017 PM-06 28 36 5 10 15 0 5 67 27 18
2014 PM 14 32 19 20 14 1 0 47 34 150
2014 PM-02 16 58 10 16 0 0 0 74 16 12
2014 PM-03 19 14 38 19 10 0 0 33 29 21
2014 PM-04 8 34 13 23 20 2 0 43 44 60
2014 PM-05 21 21 21 21 14 3 0 43 36 29
2014 PM-06 22 33 23 22 0 0 0 55 22 18
2011 PM 8 28 21 27 12 4 1 37 41 140
2011 PM-03 0 33 33 20 7 7 0 36 29 15
2011 PM-04 8 26 17 29 17 2 2 35 48 65
2011 PM-05 23 23 19 19 8 8 0 50 29 26
2011 PM-06 0 40 25 30 5 0 0 40 35 20
2008 PM 8 27 19 28 14 4 0 37 44 134
2008 PM-03 7 33 13 27 13 7 0 43 43 15
2008 PM-04 12 29 17 21 15 6 0 43 39 52
2008 PM-05 10 19 19 29 16 6 0 31 48 31
2008 PM-06 0 30 25 30 15 0 0 30 45 20
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 34 16 8 7 1 0 68 16 159
2017 PM-02 56 20 24 0 0 0 0 76 0 16
2017 PM-03 37 31 9 13 0 9 0 75 15 22
2017 PM-04 24 35 19 10 11 0 0 60 21 62
2017 PM-05 30 38 16 10 6 0 0 68 16 31
2017 PM-06 54 26 5 0 15 0 0 79 15 18
2014 PM 27 34 16 16 7 0 0 61 23 150
2014 PM-02 16 34 34 16 0 0 0 50 16 12
2014 PM-03 29 43 9 5 14 0 0 72 19 21
2014 PM-04 29 26 20 13 12 0 0 55 25 60
2014 PM-05 34 24 14 28 0 0 0 59 28 29
2014 PM-06 17 55 12 11 6 0 0 71 17 18
2011 PM 23 39 11 18 7 1 1 64 25 141
2011 PM-03 20 53 13 13 0 0 0 73 13 15
2011 PM-04 23 38 9 20 8 0 2 63 28 65
2011 PM-05 31 27 8 19 12 4 0 60 32 26
2011 PM-06 30 40 10 15 5 0 0 70 20 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 39 11 16 3 0 0 69 19 159
2017 PM-02 44 49 8 0 0 0 0 92 0 16
2017 PM-03 33 36 18 13 0 0 0 69 13 22
2017 PM-04 24 42 10 21 4 0 0 66 24 62
2017 PM-05 30 32 10 22 6 0 0 62 29 31
2017 PM-06 43 31 10 10 5 0 0 74 15 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 14 22 12 10 23 4 39 31 159
2017 PM-02 30 0 32 0 6 25 6 44 9 16
2017 PM-03 4 9 22 14 5 45 0 24 35 22
2017 PM-04 14 13 21 14 14 19 3 35 37 62
2017 PM-05 13 16 19 19 6 20 6 40 35 31
2017 PM-06 28 31 15 10 5 5 5 66 17 18
2014 PM 11 18 15 16 19 12 7 37 44 150
2014 PM-02 24 10 8 24 16 0 18 41 49 12
2014 PM-03 5 9 24 14 14 24 10 21 43 21
2014 PM-04 8 13 17 17 25 15 5 27 52 60
2014 PM-05 21 21 14 10 17 10 7 50 33 29
2014 PM-06 11 34 11 22 6 6 11 54 33 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 33 10 8 4 1 0 78 12 159
2017 PM-02 58 30 6 6 0 0 0 88 6 16
2017 PM-03 46 45 0 4 4 0 0 91 9 22
2017 PM-04 40 29 15 8 8 0 0 69 16 62
2017 PM-05 45 32 10 13 0 0 0 78 13 31
2017 PM-06 54 26 5 10 0 5 0 84 11 18
2014 PM 43 33 8 10 7 0 0 75 17 150
2014 PM-02 32 68 0 0 0 0 0 100 0 12
2014 PM-03 53 24 14 5 5 0 0 76 9 21
2014 PM-04 42 35 3 10 10 0 0 77 20 60
2014 PM-05 52 14 10 14 10 0 0 66 24 29
2014 PM-06 44 33 17 7 0 0 0 77 7 18
2011 PM 31 42 11 6 9 1 1 75 14 141
2011 PM-03 40 40 13 0 0 7 0 86 0 15
2011 PM-04 32 42 9 5 11 0 2 75 16 65
2011 PM-05 31 38 15 4 8 4 0 72 12 26
2011 PM-06 40 40 5 5 10 0 0 80 15 20
2008 PM 22 34 8 16 18 1 1 57 34 134
2008 PM-03 27 33 20 7 13 0 0 60 20 15
2008 PM-04 21 44 2 12 17 0 4 68 30 52
2008 PM-05 16 26 16 26 16 0 0 42 42 31
2008 PM-06 15 35 5 20 25 0 0 50 45 20

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 19 33 6 6 3 9 49 14 32
2017 PM-05 28 9 54 9 0 0 0 37 9 11
2017 PM-06 22 29 22 0 11 5 11 61 13 17
2014 PM 33 33 10 3 7 3 10 77 12 30
2014 PM-05 25 42 8 0 8 8 8 80 10 12
2014 PM-06 46 15 8 8 8 0 15 73 18 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 33 13 8 5 2 1 73 13 159
2017 PM-02 50 20 12 12 0 0 6 74 13 16
2017 PM-03 32 41 18 9 0 0 0 73 9 22
2017 PM-04 37 33 13 5 10 2 2 72 15 62
2017 PM-05 46 29 13 13 0 0 0 75 13 31
2017 PM-06 41 43 10 0 5 0 0 85 5 18
2014 PM 33 39 11 11 5 0 1 72 17 150
2014 PM-02 8 84 0 8 0 0 0 92 8 12
2014 PM-03 48 24 19 9 0 0 0 72 9 21
2014 PM-04 30 38 12 11 8 0 0 68 20 60
2014 PM-05 34 38 10 14 3 0 0 72 17 29
2014 PM-06 50 33 6 6 0 0 6 88 6 18
2011 PM 35 40 10 9 4 1 1 76 14 141
2011 PM-03 20 47 7 7 13 7 0 71 21 15
2011 PM-04 37 38 12 8 2 2 2 78 10 65
2011 PM-05 35 38 0 19 8 0 0 73 27 26
2011 PM-06 45 40 10 0 5 0 0 85 5 20
2008 PM 24 39 14 13 4 4 1 66 19 134
2008 PM-03 20 47 7 7 7 13 0 77 15 15
2008 PM-04 27 37 17 10 4 4 2 67 14 52
2008 PM-05 32 26 13 16 10 3 0 60 27 31
2008 PM-06 20 55 10 15 0 0 0 75 15 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 27 12 8 7 11 1 70 17 158
2017 PM-02 49 6 12 14 6 13 0 63 23 16
2017 PM-03 27 37 13 9 0 9 4 74 10 22
2017 PM-04 33 24 13 7 12 10 2 65 21 61
2017 PM-05 29 36 10 10 0 16 0 77 11 31
2017 PM-06 59 21 10 5 5 0 0 79 10 18
2014 PM 32 26 11 13 11 7 1 63 26 150
2014 PM-02 16 28 16 32 0 8 0 47 35 12
2014 PM-03 19 28 29 9 5 9 0 52 16 21
2014 PM-04 29 27 8 13 13 10 0 61 29 60
2014 PM-05 38 28 3 14 10 7 0 70 26 29
2014 PM-06 61 22 6 0 6 0 6 88 6 18
2011 PM 33 30 12 9 7 8 1 70 17 141
2011 PM-03 27 27 7 13 7 20 0 67 25 15
2011 PM-04 26 32 11 12 8 9 2 66 22 65
2011 PM-05 42 31 15 0 8 4 0 76 8 26
2011 PM-06 50 35 5 5 5 0 0 85 10 20
2008 PM 20 37 14 14 7 7 1 62 23 134
2008 PM-03 27 33 20 13 0 7 0 64 14 15
2008 PM-04 17 35 12 13 10 12 2 60 27 52
2008 PM-05 26 32 16 10 10 6 0 62 21 31
2008 PM-06 25 45 10 15 5 0 0 70 20 20

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 41 9 11 5 0 1 75 16 159
2017 PM-02 50 38 6 6 0 0 0 88 6 16
2017 PM-03 28 59 9 4 0 0 0 87 4 22
2017 PM-04 32 34 8 13 11 0 2 67 25 62
2017 PM-05 38 39 6 16 0 0 0 78 16 31
2017 PM-06 26 52 18 0 5 0 0 77 5 18
2014 PM 32 45 10 9 5 0 0 77 14 150
2014 PM-02 32 32 19 8 8 0 0 64 16 12
2014 PM-03 38 43 15 5 0 0 0 80 5 21
2014 PM-04 28 56 7 7 3 0 0 84 10 60
2014 PM-05 31 34 10 10 14 0 0 66 24 29
2014 PM-06 55 34 0 11 0 0 0 89 11 18
2011 PM 23 40 21 13 1 0 1 64 15 141
2011 PM-03 13 27 47 7 7 0 0 40 13 15
2011 PM-04 20 43 15 18 2 0 2 64 20 65
2011 PM-05 38 27 27 4 0 0 4 68 4 26
2011 PM-06 40 40 15 5 0 0 0 80 5 20
2008 PM 20 39 15 18 7 0 1 60 25 134
2008 PM-03 13 40 27 13 7 0 0 53 20 15
2008 PM-04 23 33 13 23 6 0 2 57 29 52
2008 PM-05 26 35 10 16 10 0 3 63 27 31
2008 PM-06 20 40 20 15 5 0 0 60 20 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 37 12 7 5 0 0 76 12 158
2017 PM-02 36 39 24 0 0 0 0 76 0 16
2017 PM-03 36 29 13 18 4 0 0 64 22 22
2017 PM-04 35 41 11 7 7 0 0 76 13 61
2017 PM-05 57 30 10 0 3 0 0 87 3 31
2017 PM-06 46 38 5 0 10 0 0 85 10 18
2014 PM 35 41 18 5 2 0 0 75 7 150
2014 PM-02 16 58 26 0 0 0 0 74 0 12
2014 PM-03 28 28 28 5 10 0 0 57 15 21
2014 PM-04 35 45 17 3 0 0 0 80 3 60
2014 PM-05 55 24 7 10 3 0 0 79 14 29
2014 PM-06 33 50 17 0 0 0 0 83 0 18
2011 PM 42 38 10 6 4 0 1 80 10 141
2011 PM-03 13 60 13 13 0 0 0 73 13 15
2011 PM-04 49 37 6 3 3 0 2 88 6 65
2011 PM-05 46 19 19 8 8 0 0 65 15 26
2011 PM-06 50 40 5 5 0 0 0 90 5 20
2008 PM 37 43 9 10 1 0 0 80 11 134
2008 PM-03 13 67 13 7 0 0 0 80 7 15
2008 PM-04 44 38 4 12 2 0 0 83 13 52
2008 PM-05 29 45 13 13 0 0 0 74 13 31
2008 PM-06 50 40 5 5 0 0 0 90 5 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 36 7 6 3 0 0 84 9 157
2017 PM-02 50 36 14 0 0 0 0 86 0 16
2017 PM-03 40 33 4 18 4 0 0 73 22 22
2017 PM-04 38 46 7 5 5 0 0 84 10 61
2017 PM-05 60 30 7 3 0 0 0 90 3 30
2017 PM-06 69 21 5 0 5 0 0 90 5 18
2014 PM 40 43 10 5 2 0 0 83 7 150
2014 PM-02 24 76 0 0 0 0 0 100 0 12
2014 PM-03 29 33 33 0 5 0 0 62 5 21
2014 PM-04 38 42 10 8 2 0 0 80 10 60
2014 PM-05 59 28 3 7 3 0 0 86 10 29
2014 PM-06 55 45 0 0 0 0 0 100 0 18
2011 PM 35 46 6 9 3 0 1 81 12 141
2011 PM-03 27 53 13 7 0 0 0 80 7 15
2011 PM-04 32 49 5 9 3 0 2 83 13 65
2011 PM-05 46 31 8 8 8 0 0 77 15 26
2011 PM-06 55 35 0 10 0 0 0 90 10 20
2008 PM 36 46 6 10 2 0 0 81 13 134
2008 PM-03 27 47 13 13 0 0 0 73 13 15
2008 PM-04 33 52 6 6 4 0 0 85 10 52
2008 PM-05 35 45 3 13 3 0 0 81 16 31
2008 PM-06 60 35 0 5 0 0 0 95 5 20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 39 19 13 6 4 1 61 20 159
2017 PM-02 12 44 20 18 0 0 6 59 19 16
2017 PM-03 22 46 18 0 0 13 0 79 0 22
2017 PM-04 21 36 16 16 10 2 0 58 26 62
2017 PM-05 19 36 19 16 6 4 0 57 23 31
2017 PM-06 15 41 21 12 10 0 0 57 23 18
2014 PM 20 35 16 17 9 3 1 58 26 150
2014 PM-02 24 40 19 0 8 8 0 70 9 12
2014 PM-03 14 39 28 5 9 5 0 55 15 21
2014 PM-04 20 36 13 22 7 2 2 57 29 60
2014 PM-05 34 17 7 31 10 0 0 52 41 29
2014 PM-06 17 55 12 6 6 5 0 76 12 18
2011 PM 23 33 21 12 7 4 1 58 20 141
2011 PM-03 7 33 33 7 7 13 0 46 15 15
2011 PM-04 17 35 20 15 9 2 2 54 25 65
2011 PM-05 31 23 23 12 4 8 0 58 17 26
2011 PM-06 45 35 15 5 0 0 0 80 5 20
2008 PM 17 27 22 18 14 2 0 45 33 133
2008 PM-03 7 13 27 33 7 13 0 23 46 15
2008 PM-04 25 27 12 21 15 0 0 52 37 52
2008 PM-05 7 27 30 23 10 3 0 34 34 30
2008 PM-06 15 25 35 5 20 0 0 40 25 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 26 16 19 19 2 2 42 41 158
2017 PM-02 25 38 6 24 6 0 0 64 30 16
2017 PM-03 9 37 9 32 4 4 4 50 40 22
2017 PM-04 11 23 16 21 26 0 3 35 48 62
2017 PM-05 20 10 28 16 23 3 0 31 41 30
2017 PM-06 15 26 15 10 28 5 0 43 40 18
2014 PM 13 23 15 23 22 3 1 38 47 150
2014 PM-02 16 24 36 0 16 8 0 44 18 12
2014 PM-03 9 28 24 20 14 5 0 40 36 21
2014 PM-04 13 22 13 25 22 2 3 37 49 60
2014 PM-05 10 17 14 24 31 3 0 29 57 29
2014 PM-06 22 33 6 29 6 5 0 58 36 18
2011 PM 9 23 18 30 13 4 2 34 46 141
2011 PM-03 0 27 20 33 7 13 0 31 46 15
2011 PM-04 9 20 20 29 15 3 3 31 48 65
2011 PM-05 8 23 19 23 19 4 4 33 46 26
2011 PM-06 15 40 5 40 0 0 0 55 40 20
2008 PM 14 29 10 24 20 2 0 44 45 134
2008 PM-03 0 33 33 7 27 0 0 33 33 15
2008 PM-04 17 27 8 31 12 6 0 47 45 52
2008 PM-05 23 23 6 16 32 0 0 45 48 31
2008 PM-06 10 40 10 20 20 0 0 50 40 20

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 44 16 12 1 0 1 71 13 159
2017 PM-02 19 49 20 6 0 0 6 72 6 16
2017 PM-03 33 36 22 9 0 0 0 69 9 22
2017 PM-04 21 48 13 14 3 0 0 69 18 62
2017 PM-05 26 49 19 6 0 0 0 75 6 31
2017 PM-06 48 36 0 15 0 0 0 85 15 18
2014 PM 21 46 13 15 5 0 0 67 20 150
2014 PM-02 16 66 0 18 0 0 0 82 18 12
2014 PM-03 9 52 15 19 5 0 0 61 24 21
2014 PM-04 18 50 11 18 2 0 0 69 20 60
2014 PM-05 28 31 17 14 10 0 0 59 24 29
2014 PM-06 49 23 11 11 6 0 0 72 17 18
2011 PM 28 43 11 11 6 0 1 71 18 141
2011 PM-03 27 47 13 0 13 0 0 73 13 15
2011 PM-04 25 38 11 18 6 0 2 64 25 65
2011 PM-05 50 27 8 4 12 0 0 77 15 26
2011 PM-06 30 60 5 5 0 0 0 90 5 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 34 19 9 4 1 0 67 14 159
2017 PM-02 56 6 26 12 0 0 0 62 12 16
2017 PM-03 42 27 22 4 0 4 0 72 5 22
2017 PM-04 24 39 19 11 6 0 0 63 18 62
2017 PM-05 29 52 13 6 0 0 0 81 6 31
2017 PM-06 48 26 0 15 10 0 0 74 26 18
2014 PM 32 31 16 15 6 0 0 63 21 150
2014 PM-02 32 52 16 0 0 0 0 84 0 12
2014 PM-03 24 33 29 9 5 0 0 57 14 21
2014 PM-04 30 30 17 16 7 0 0 61 23 60
2014 PM-05 34 21 10 24 10 0 0 55 34 29
2014 PM-06 44 40 11 0 6 0 0 83 6 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 31 22 9 4 1 1 64 14 157
2017 PM-02 50 24 26 0 0 0 0 74 0 16
2017 PM-03 37 18 36 0 4 4 0 58 5 22
2017 PM-04 23 35 18 16 8 0 0 58 25 61
2017 PM-05 37 36 13 13 0 0 0 74 13 30
2017 PM-06 43 36 10 5 5 0 0 79 10 18
2014 PM 26 47 9 11 7 0 0 73 18 149
2014 PM-02 32 60 0 8 0 0 0 92 8 12
2014 PM-03 33 57 5 0 5 0 0 91 5 21
2014 PM-04 20 55 8 15 2 0 0 75 17 59
2014 PM-05 34 17 10 21 17 0 0 52 38 29
2014 PM-06 33 39 18 0 11 0 0 71 11 18
2011 PM 28 46 13 8 4 0 1 75 12 140
2011 PM-03 20 47 20 13 0 0 0 67 13 15
2011 PM-04 31 41 11 11 5 0 2 73 16 64
2011 PM-05 27 65 0 0 8 0 0 92 8 26
2011 PM-06 35 40 20 0 5 0 0 75 5 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 37 26 12 4 5 0 55 17 159
2017 PM-02 0 55 20 12 0 13 0 63 14 16
2017 PM-03 13 46 23 13 0 4 0 62 14 22
2017 PM-04 15 34 26 19 5 2 0 49 24 62
2017 PM-05 16 36 32 3 6 6 0 56 10 31
2017 PM-06 38 21 26 10 5 0 0 59 15 18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 27 8 8 3 1 0 80 12 158
2017 PM-02 80 8 12 0 0 0 0 88 0 16
2017 PM-03 50 32 13 0 0 4 0 86 0 22
2017 PM-04 47 28 7 15 3 0 0 75 18 61
2017 PM-05 52 32 6 10 0 0 0 84 10 31
2017 PM-06 54 31 0 0 15 0 0 85 15 18
2014 PM 43 30 11 9 6 0 1 73 15 150
2014 PM-02 24 34 8 26 0 0 8 63 28 12
2014 PM-03 43 43 5 0 9 0 0 86 9 21
2014 PM-04 49 24 13 10 5 0 0 72 15 60
2014 PM-05 48 21 17 10 3 0 0 69 14 29
2014 PM-06 44 34 6 6 11 0 0 78 17 18
2011 PM 42 33 10 11 4 1 1 76 14 141
2011 PM-03 40 33 13 7 7 0 0 73 13 15
2011 PM-04 45 28 9 14 2 2 2 75 16 65
2011 PM-05 54 38 4 0 4 0 0 92 4 26
2011 PM-06 35 25 20 10 10 0 0 60 20 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 28 8 12 7 1 11 70 21 158
2017 PM-02 26 24 12 0 0 0 38 81 0 16
2017 PM-03 27 31 9 14 0 0 19 71 18 22
2017 PM-04 28 30 7 11 15 2 8 64 29 61
2017 PM-05 49 32 10 6 3 0 0 80 10 31
2017 PM-06 36 26 5 28 5 0 0 62 33 18
2014 PM 26 30 16 12 9 1 7 61 22 150
2014 PM-02 16 26 8 34 0 0 16 50 40 12
2014 PM-03 29 33 19 5 9 0 5 65 15 21
2014 PM-04 28 37 7 12 7 0 10 72 21 60
2014 PM-05 34 10 34 10 7 3 0 46 18 29
2014 PM-06 16 40 17 6 22 0 0 56 28 18
2011 PM 28 25 9 15 11 2 10 60 30 141
2011 PM-03 0 7 27 7 13 13 33 13 38 15
2011 PM-04 31 31 9 12 9 0 8 67 23 65
2011 PM-05 50 12 4 15 8 4 8 70 26 26
2011 PM-06 20 35 10 30 5 0 0 55 35 20
2008 PM 32 25 5 17 12 2 8 63 32 133
2008 PM-03 36 21 0 7 14 7 14 73 27 14
2008 PM-04 37 35 4 12 8 0 6 76 20 52
2008 PM-05 26 26 0 23 13 3 10 59 41 31
2008 PM-06 25 5 10 30 25 0 5 32 58 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 39 21 8 3 1 0 69 11 159
2017 PM-02 44 32 12 12 0 0 0 76 12 16
2017 PM-03 31 46 22 0 0 0 0 78 0 22
2017 PM-04 34 34 18 8 5 2 0 69 13 62
2017 PM-05 26 42 32 0 0 0 0 68 0 31
2017 PM-06 10 36 23 26 5 0 0 46 31 18
2014 PM 31 40 14 11 4 1 0 71 15 150
2014 PM-02 42 34 8 8 8 0 0 76 16 12
2014 PM-03 53 43 5 0 0 0 0 95 0 21
2014 PM-04 31 48 11 5 3 2 0 80 8 60
2014 PM-05 17 38 24 17 3 0 0 55 21 29
2014 PM-06 22 22 28 17 12 0 0 44 29 18
2011 PM 25 40 21 6 6 0 2 67 12 141
2011 PM-03 27 53 20 0 0 0 0 80 0 15
2011 PM-04 28 45 12 8 6 0 2 73 14 65
2011 PM-05 31 27 35 0 4 0 4 60 4 26
2011 PM-06 10 25 30 15 15 0 5 37 32 20
2008 PM 26 37 19 12 5 1 0 63 17 134
2008 PM-03 33 47 7 13 0 0 0 80 13 15
2008 PM-04 23 38 23 8 6 2 0 63 14 52
2008 PM-05 26 26 29 13 6 0 0 52 19 31
2008 PM-06 10 40 15 25 10 0 0 50 35 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 23 4 7 6 4 4 82 14 159
2017 PM-02 50 6 0 12 6 13 12 76 24 16
2017 PM-03 63 23 4 0 0 9 0 95 0 22
2017 PM-04 55 18 6 7 10 0 5 76 17 62
2017 PM-05 52 32 4 6 3 3 0 86 10 31
2017 PM-06 46 28 5 10 5 5 0 78 16 18
2014 PM 44 27 12 2 9 2 5 76 11 149
2014 PM-02 48 34 10 0 8 0 0 82 8 12
2014 PM-03 53 33 9 0 5 0 0 86 5 21
2014 PM-04 44 23 15 2 10 2 5 72 12 60
2014 PM-05 41 28 14 7 7 3 0 71 14 29
2014 PM-06 52 23 6 0 6 0 13 87 7 17
2011 PM 43 26 6 10 9 3 3 74 20 141
2011 PM-03 53 33 0 0 7 7 0 93 7 15
2011 PM-04 48 23 5 12 8 3 2 74 21 65
2011 PM-05 42 15 19 8 8 4 4 63 17 26
2011 PM-06 30 40 0 10 15 0 5 74 26 20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 36 32 32 159
2017 PM-02 7 61 32 16
2017 PM-03 41 32 27 22
2017 PM-04 42 26 32 62
2017 PM-05 29 26 45 31
2017 PM-06 43 31 26 18
2014 PM 35 23 42 150
2014 PM-02 24 34 42 12
2014 PM-03 34 28 38 21
2014 PM-04 40 21 40 60
2014 PM-05 28 21 52 29
2014 PM-06 45 17 39 18
2011 PM 27 37 36 141
2011 PM-03 27 53 20 15
2011 PM-04 26 29 45 65
2011 PM-05 42 35 23 26
2011 PM-06 20 35 45 20

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 12 24 44 9 10 0 56
2017 PM-04 4 23 46 12 15 0 26
2014 PM 6 26 32 19 9999 17 53
2014 PM-04 4 25 25 17 9999 29 24
2011 PM 19 30 38 8 9999 5 37
2011 PM-04 6 41 41 6 9999 6 17
2011 PM-05 27 18 45 9 9999 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 39 9 9 2 2 0 80 11 159
2017 PM-02 56 38 0 0 0 6 0 100 0 16
2017 PM-03 33 40 18 4 4 0 0 73 9 22
2017 PM-04 29 42 11 15 2 2 0 72 17 62
2017 PM-05 55 26 10 10 0 0 0 81 10 31
2017 PM-06 46 38 0 5 5 5 0 89 11 18
2014 PM 36 46 10 4 4 0 0 82 8 149
2014 PM-02 16 66 10 8 0 0 0 82 8 12
2014 PM-03 38 43 15 5 0 0 0 80 5 21
2014 PM-04 36 47 7 3 7 0 0 83 10 60
2014 PM-05 43 32 14 4 7 0 0 75 11 28
2014 PM-06 45 49 0 6 0 0 0 94 6 18
2011 PM 35 36 13 11 3 0 1 72 14 141
2011 PM-03 27 60 13 0 0 0 0 87 0 15
2011 PM-04 37 34 11 17 0 0 2 72 17 65
2011 PM-05 42 31 12 8 8 0 0 73 15 26
2011 PM-06 50 30 10 10 0 0 0 80 10 20
2008 PM 32 41 8 10 7 1 0 74 17 134
2008 PM-03 20 53 13 7 7 0 0 73 13 15
2008 PM-04 35 40 8 4 10 4 0 78 14 52
2008 PM-05 35 29 10 23 3 0 0 65 26 31
2008 PM-06 35 45 0 15 5 0 0 80 20 20

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 50 15 8 4 1 0 73 12 158
2017 PM-02 44 42 8 6 0 0 0 86 6 16
2017 PM-03 13 55 18 4 0 9 0 75 5 22
2017 PM-04 20 55 11 6 8 0 0 74 14 62
2017 PM-05 26 36 21 16 0 0 0 63 16 30
2017 PM-06 18 52 15 10 5 0 0 69 15 18
2014 PM 17 46 17 12 5 3 1 65 18 150
2014 PM-02 32 60 8 0 0 0 0 92 0 12
2014 PM-03 14 47 39 0 0 0 0 61 0 21
2014 PM-04 16 39 17 18 5 5 0 58 24 60
2014 PM-05 14 41 14 10 17 3 0 57 29 29
2014 PM-06 28 44 7 16 0 0 6 76 17 18
2011 PM 14 40 18 16 9 1 1 55 26 141
2011 PM-03 13 33 13 27 7 7 0 50 36 15
2011 PM-04 15 38 18 17 9 0 2 55 27 65
2011 PM-05 19 54 12 4 12 0 0 73 15 26
2011 PM-06 10 40 10 30 10 0 0 50 40 20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 23 48 14 6 0 2 21 30 155
2017 PM-02 6 13 39 28 14 0 0 42 19 15
2017 PM-03 4 18 54 15 9 0 0 24 22 22
2017 PM-04 10 23 49 10 7 0 2 17 33 61
2017 PM-05 3 33 43 14 7 0 0 21 36 30
2017 PM-06 5 27 49 18 0 0 0 18 33 17
2014 PM 12 32 32 17 3 1 2 21 46 150
2014 PM-02 0 44 32 16 0 0 8 18 47 12
2014 PM-03 10 24 43 14 9 0 0 24 34 21
2014 PM-04 13 36 27 20 2 2 2 22 50 60
2014 PM-05 24 28 28 17 3 0 0 21 52 29
2014 PM-06 6 22 50 18 5 0 0 23 28 18
2011 PM 11 38 34 11 2 2 1 13 51 140
2011 PM-03 0 27 40 7 7 20 0 17 33 15
2011 PM-04 17 38 28 14 2 0 2 16 56 65
2011 PM-05 12 32 44 4 4 0 4 8 46 25
2011 PM-06 10 45 35 10 0 0 0 10 55 20
2008 PM 15 35 35 11 2 0 2 13 51 133
2008 PM-03 0 40 47 13 0 0 0 13 40 15
2008 PM-04 18 37 31 6 6 0 2 12 56 51
2008 PM-05 23 32 29 16 0 0 0 16 55 31
2008 PM-06 15 35 40 10 0 0 0 10 50 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 18 28 26 12 1 3 40 30 156
2017 PM-02 0 15 6 39 34 6 0 77 16 15
2017 PM-03 4 9 32 28 18 4 4 50 15 22
2017 PM-04 16 20 31 21 10 0 2 32 36 61
2017 PM-05 7 26 37 23 7 0 0 30 33 30
2017 PM-06 15 15 15 43 10 0 0 54 31 18
2014 PM 12 24 32 21 7 2 2 29 38 149
2014 PM-02 8 26 26 32 0 0 8 35 37 12
2014 PM-03 5 9 52 14 14 5 0 30 16 21
2014 PM-04 11 25 31 23 7 2 2 31 38 60
2014 PM-05 25 32 18 18 7 0 0 25 57 28
2014 PM-06 0 28 45 22 5 0 0 27 28 18
2011 PM 21 27 23 16 9 1 4 25 50 141
2011 PM-03 7 13 60 13 7 0 0 20 20 15
2011 PM-04 31 28 14 12 9 2 5 23 62 65
2011 PM-05 19 19 19 19 12 4 8 35 43 26
2011 PM-06 15 30 25 25 5 0 0 30 45 20
2008 PM 28 30 25 10 4 0 2 15 60 134
2008 PM-03 7 47 27 20 0 0 0 20 53 15
2008 PM-04 31 23 27 10 8 0 2 18 55 52
2008 PM-05 32 29 26 6 3 0 3 10 63 31
2008 PM-06 40 20 25 15 0 0 0 15 60 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 34 27 10 3 2 2 13 59 156
2017 PM-02 0 21 32 19 21 6 0 43 23 15
2017 PM-03 22 31 24 9 0 9 4 10 62 22
2017 PM-04 31 32 33 5 0 0 0 5 63 62
2017 PM-05 18 48 17 14 3 0 0 18 65 29
2017 PM-06 31 31 28 10 0 0 0 10 62 18
2014 PM 36 30 23 7 1 2 1 7 68 150
2014 PM-02 42 26 16 16 0 0 0 16 68 12
2014 PM-03 15 33 28 14 5 5 0 20 50 21
2014 PM-04 41 26 29 0 0 2 3 0 70 60
2014 PM-05 34 41 17 7 0 0 0 7 76 29
2014 PM-06 34 33 22 11 0 0 0 11 67 18
2011 PM 36 25 23 12 1 1 2 14 63 141
2011 PM-03 33 20 20 20 0 7 0 21 57 15
2011 PM-04 42 25 20 9 2 0 3 11 68 65
2011 PM-05 31 27 31 12 0 0 0 12 58 26
2011 PM-06 45 25 20 10 0 0 0 10 70 20
2008 PM 44 22 16 12 4 0 1 17 67 134
2008 PM-03 27 27 27 20 0 0 0 20 53 15
2008 PM-04 48 15 13 12 10 0 2 22 65 52
2008 PM-05 48 23 16 10 3 0 0 13 71 31
2008 PM-06 55 20 15 10 0 0 0 10 75 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 21 41 22 7 0 1 29 30 156
2017 PM-02 9 14 28 35 15 0 0 50 23 14
2017 PM-03 0 27 27 37 4 0 4 44 28 22
2017 PM-04 16 21 41 21 2 0 0 22 37 62
2017 PM-05 7 23 47 21 3 0 0 24 30 30
2017 PM-06 5 10 52 10 23 0 0 33 15 18
2014 PM 13 25 35 20 5 1 1 25 39 149
2014 PM-02 8 19 40 32 0 0 0 32 28 12
2014 PM-03 15 9 43 24 9 0 0 33 24 21
2014 PM-04 13 32 34 13 7 0 2 20 46 60
2014 PM-05 10 31 38 17 3 0 0 21 41 29
2014 PM-06 13 23 29 29 5 0 0 35 36 17
2011 PM 14 28 32 18 5 0 3 23 44 141
2011 PM-03 20 20 33 13 13 0 0 27 40 15
2011 PM-04 17 29 29 17 5 0 3 22 48 65
2011 PM-05 12 31 35 15 4 0 4 20 44 26
2011 PM-06 15 25 50 10 0 0 0 10 40 20
2008 PM 15 23 33 20 7 0 1 28 39 134
2008 PM-03 13 13 27 47 0 0 0 47 27 15
2008 PM-04 13 23 33 17 13 0 0 31 37 52
2008 PM-05 23 26 32 16 3 0 0 19 48 31
2008 PM-06 20 35 30 10 5 0 0 15 55 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 27 25 14 8 1 4 23 51 157
2017 PM-02 8 26 13 26 21 0 6 50 36 15
2017 PM-03 4 23 40 19 9 0 4 29 29 22
2017 PM-04 27 22 26 14 8 0 2 23 51 62
2017 PM-05 24 43 13 16 4 0 0 20 66 30
2017 PM-06 31 26 33 0 5 5 0 5 60 18
2014 PM 25 25 32 11 5 1 1 16 52 150
2014 PM-02 16 24 44 8 8 0 0 16 40 12
2014 PM-03 9 14 39 24 14 0 0 38 24 21
2014 PM-04 24 20 36 11 3 2 3 15 47 60
2014 PM-05 38 38 17 3 3 0 0 7 76 29
2014 PM-06 33 44 17 7 0 0 0 7 77 18
2011 PM 23 30 29 9 5 1 3 15 55 141
2011 PM-03 27 20 33 13 7 0 0 20 47 15
2011 PM-04 23 28 26 12 5 2 5 18 54 65
2011 PM-05 19 42 31 0 4 0 4 4 64 26
2011 PM-06 35 30 30 5 0 0 0 5 65 20
2008 PM 22 28 31 11 6 1 1 18 50 134
2008 PM-03 27 7 40 27 0 0 0 27 33 15
2008 PM-04 19 25 37 10 8 2 0 18 45 52
2008 PM-05 23 42 26 10 0 0 0 10 65 31
2008 PM-06 25 25 45 0 5 0 0 5 50 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 25 26 22 10 1 3 34 39 155
2017 PM-02 15 19 6 46 13 0 0 59 34 15
2017 PM-03 9 14 30 19 19 5 5 41 26 21
2017 PM-04 16 31 26 18 5 2 2 24 49 61
2017 PM-05 10 30 24 16 16 0 4 34 41 30
2017 PM-06 5 21 36 33 5 0 0 38 26 18
2014 PM 10 22 31 20 9 3 5 31 35 150
2014 PM-02 0 32 34 10 16 0 8 28 35 12
2014 PM-03 15 14 28 24 9 0 9 37 32 21
2014 PM-04 10 20 40 17 7 3 3 25 32 60
2014 PM-05 10 21 24 24 14 3 3 41 33 29
2014 PM-06 6 22 22 34 11 0 6 47 29 18
2011 PM 11 18 27 25 9 4 5 38 33 141
2011 PM-03 13 27 27 13 7 7 7 23 46 15
2011 PM-04 14 15 23 29 9 5 5 42 32 65
2011 PM-05 4 27 19 19 19 4 8 43 35 26
2011 PM-06 15 20 30 25 5 0 5 32 37 20
2008 PM 21 28 28 13 7 1 2 20 51 134
2008 PM-03 7 40 33 13 0 0 7 14 50 15
2008 PM-04 23 19 25 17 12 2 2 30 44 52
2008 PM-05 32 26 26 10 3 3 0 13 60 31
2008 PM-06 15 50 25 5 5 0 0 10 65 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 26 35 9 4 2 2 14 49 158
2017 PM-02 14 6 42 18 13 6 0 34 21 16
2017 PM-03 9 27 32 19 4 4 4 25 39 22
2017 PM-04 27 29 32 10 2 0 0 11 57 62
2017 PM-05 27 33 34 3 3 0 0 7 60 30
2017 PM-06 21 15 48 5 5 5 0 11 38 18
2014 PM 22 29 29 11 5 2 2 17 53 150
2014 PM-02 8 16 44 16 8 8 0 26 26 12
2014 PM-03 15 19 33 19 14 0 0 33 34 21
2014 PM-04 26 30 32 3 5 2 2 9 59 60
2014 PM-05 24 28 21 21 3 0 3 25 54 29
2014 PM-06 29 28 38 6 0 0 0 6 56 18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 29 12 8 6 0 1 74 14 159
2017 PM-02 38 50 0 6 6 0 0 88 12 16
2017 PM-03 37 32 22 4 4 0 0 69 9 22
2017 PM-04 37 27 14 12 8 0 2 65 20 62
2017 PM-05 65 13 13 6 3 0 0 78 10 31
2017 PM-06 54 31 5 5 5 0 0 85 10 18
2014 PM 40 30 9 9 9 1 1 72 18 150
2014 PM-02 32 52 8 0 8 0 0 84 8 12
2014 PM-03 43 39 5 5 5 0 5 85 10 21
2014 PM-04 40 23 15 11 10 0 0 64 21 60
2014 PM-05 45 17 3 14 17 3 0 64 32 29
2014 PM-06 55 34 6 0 0 0 6 94 0 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 32 6 6 1 0 1 87 7 159
2017 PM-02 68 14 6 12 0 0 0 82 12 16
2017 PM-03 40 55 4 0 0 0 0 96 0 22
2017 PM-04 53 28 6 8 3 0 2 82 11 62
2017 PM-05 49 42 6 3 0 0 0 90 3 31
2017 PM-06 67 23 10 0 0 0 0 90 0 18
2014 PM 43 41 5 8 3 0 1 85 11 150
2014 PM-02 26 58 0 8 8 0 0 84 16 12
2014 PM-03 57 24 10 5 0 0 5 84 5 21
2014 PM-04 41 44 7 7 2 0 0 85 8 60
2014 PM-05 34 52 0 10 3 0 0 86 14 29
2014 PM-06 67 17 6 11 0 0 0 83 11 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 30 20 5 2 6 1 71 8 159
2017 PM-02 38 26 24 0 0 12 0 72 0 16
2017 PM-03 37 23 27 4 0 9 0 66 5 22
2017 PM-04 39 31 18 8 3 2 0 71 11 62
2017 PM-05 22 36 19 3 3 14 3 69 8 31
2017 PM-06 43 31 15 5 5 0 0 74 10 18
2014 PM 35 31 15 4 6 9 0 72 11 150
2014 PM-02 16 8 26 0 8 42 0 42 14 12
2014 PM-03 43 24 14 5 5 9 0 74 10 21
2014 PM-04 29 37 16 2 8 8 0 71 11 60
2014 PM-05 45 21 17 10 7 0 0 66 17 29
2014 PM-06 50 39 6 0 0 6 0 94 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 41 14 6 1 2 1 78 7 159
2017 PM-02 62 38 0 0 0 0 0 100 0 16
2017 PM-03 27 55 4 9 0 4 0 86 9 22
2017 PM-04 34 37 21 8 0 0 0 71 8 62
2017 PM-05 25 36 23 3 3 6 3 68 7 31
2017 PM-06 43 41 5 10 0 0 0 85 10 18
2014 PM 38 42 8 4 5 4 0 83 9 150
2014 PM-02 24 44 16 0 8 8 0 74 9 12
2014 PM-03 43 43 5 5 5 0 0 86 9 21
2014 PM-04 37 45 5 3 5 5 0 86 9 60
2014 PM-05 34 34 14 10 3 3 0 71 14 29
2014 PM-06 56 33 6 0 0 6 0 94 0 18
2011 PM 21 51 14 9 3 1 1 74 12 140
2011 PM-03 13 60 7 13 7 0 0 73 20 15
2011 PM-04 17 57 15 6 2 2 2 76 8 65
2011 PM-05 35 38 12 8 4 4 0 76 12 26
2011 PM-06 25 50 15 10 0 0 0 75 10 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 35 11 5 1 1 0 83 6 158
2017 PM-02 67 20 13 0 0 0 0 87 0 16
2017 PM-03 55 27 13 0 0 4 0 86 0 22
2017 PM-04 41 39 8 10 2 0 0 80 11 61
2017 PM-05 45 39 10 3 0 4 0 87 3 31
2017 PM-06 48 31 10 5 5 0 0 79 10 18
2014 PM 39 44 8 3 5 0 0 83 9 150
2014 PM-02 24 60 8 8 0 0 0 84 8 12
2014 PM-03 52 34 9 0 5 0 0 86 5 21
2014 PM-04 30 55 7 5 3 0 0 85 8 60
2014 PM-05 38 31 14 3 14 0 0 69 17 29
2014 PM-06 72 28 0 0 0 0 0 100 0 18
2011 PM 29 46 12 8 2 2 1 77 10 140
2011 PM-03 20 47 20 0 7 7 0 71 7 15
2011 PM-04 26 51 9 9 2 2 2 79 11 65
2011 PM-05 38 35 12 12 0 4 0 76 12 26
2011 PM-06 35 50 15 0 0 0 0 85 0 20
2008 PM 21 45 18 10 4 1 1 67 15 134
2008 PM-03 7 53 27 7 0 7 0 64 7 15
2008 PM-04 21 46 21 6 4 0 2 69 10 52
2008 PM-05 26 35 10 23 6 0 0 61 29 31
2008 PM-06 25 40 15 10 10 0 0 65 20 20

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 28 16 11 7 4 10 61 21 159
2017 PM-02 24 38 12 6 0 13 6 77 8 16
2017 PM-03 23 32 22 13 0 4 4 61 15 22
2017 PM-04 16 31 12 13 13 3 13 56 31 62
2017 PM-05 32 23 19 10 3 3 10 63 15 31
2017 PM-06 43 21 10 15 5 0 5 67 22 18
2014 PM 26 31 15 11 11 4 3 61 23 150
2014 PM-02 16 44 24 0 16 0 0 60 16 12
2014 PM-03 38 14 5 9 15 14 5 64 30 21
2014 PM-04 20 32 15 15 12 3 3 55 29 60
2014 PM-05 45 17 17 7 14 0 0 62 21 29
2014 PM-06 27 44 12 11 0 0 6 75 12 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 42 8 2 1 5 1 89 3 158
2017 PM-02 50 38 6 0 0 6 0 94 0 16
2017 PM-03 40 51 0 0 0 9 0 100 0 22
2017 PM-04 39 49 3 3 3 2 2 90 7 62
2017 PM-05 43 23 27 0 0 7 0 71 0 30
2017 PM-06 48 41 5 5 0 0 0 90 5 18
2014 PM 44 41 4 5 3 3 0 88 8 149
2014 PM-02 48 44 0 0 0 8 0 100 0 12
2014 PM-03 43 43 5 0 5 5 0 89 6 21
2014 PM-04 39 48 3 5 2 3 0 89 7 59
2014 PM-05 45 28 10 7 7 3 0 75 14 29
2014 PM-06 67 33 0 0 0 0 0 100 0 18
2011 PM 32 43 11 9 1 3 1 79 10 141
2011 PM-03 40 20 27 7 0 7 0 64 7 15
2011 PM-04 34 49 6 8 0 2 2 86 8 65
2011 PM-05 42 42 8 4 4 0 0 85 8 26
2011 PM-06 20 50 10 20 0 0 0 70 20 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 38 9 11 2 1 1 78 13 158
2017 PM-02 44 38 12 6 0 0 0 82 6 16
2017 PM-03 37 41 4 13 0 4 0 81 14 22
2017 PM-04 33 42 10 11 5 0 0 74 16 62
2017 PM-05 43 43 3 11 0 0 0 86 11 30
2017 PM-06 48 15 21 10 5 0 0 64 15 18
2014 PM 45 35 7 7 5 1 1 81 12 150
2014 PM-02 32 44 24 0 0 0 0 76 0 12
2014 PM-03 33 28 9 14 10 0 5 64 26 21
2014 PM-04 46 34 7 9 3 2 0 81 12 60
2014 PM-05 48 41 3 0 7 0 0 90 7 29
2014 PM-06 67 28 0 0 6 0 0 94 6 18
2011 PM 32 33 13 8 4 7 3 72 13 141
2011 PM-03 20 40 13 7 7 7 7 69 15 15
2011 PM-04 29 35 15 6 6 5 3 70 13 65
2011 PM-05 50 23 4 4 0 15 4 90 5 26
2011 PM-06 40 40 10 10 0 0 0 80 10 20
2008 PM 29 36 11 11 11 1 1 66 23 134
2008 PM-03 13 40 13 13 20 0 0 53 33 15
2008 PM-04 35 33 12 8 12 0 2 69 20 52
2008 PM-05 23 48 13 13 3 0 0 71 16 31
2008 PM-06 30 25 5 20 20 0 0 55 40 20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 32 21 11 6 5 2 60 18 158
2017 PM-02 25 18 26 18 6 0 6 46 26 16
2017 PM-03 18 29 31 13 0 9 0 51 15 22
2017 PM-04 21 36 21 11 8 2 2 59 20 62
2017 PM-05 36 30 16 0 10 7 0 72 11 30
2017 PM-06 33 21 15 21 5 0 5 57 27 18
2014 PM 29 34 12 9 9 5 1 67 19 150
2014 PM-02 16 26 8 24 8 8 10 51 39 12
2014 PM-03 28 28 14 9 15 0 5 60 26 21
2014 PM-04 23 32 16 10 10 8 0 60 22 60
2014 PM-05 41 38 7 3 7 3 0 82 11 29
2014 PM-06 56 28 11 6 0 0 0 83 6 18
2011 PM 13 31 24 13 8 7 4 50 23 141
2011 PM-03 13 7 60 7 7 7 0 21 14 15
2011 PM-04 9 35 25 14 8 5 5 49 24 65
2011 PM-05 8 35 19 8 15 15 0 50 27 26
2011 PM-06 35 30 10 20 0 0 5 68 21 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 15 18 14 12 3 44 38 158
2017 PM-02 18 18 6 20 12 25 0 49 43 16
2017 PM-03 18 37 18 13 0 9 4 64 15 22
2017 PM-04 10 21 14 24 19 11 0 34 49 62
2017 PM-05 10 23 28 13 20 7 0 35 35 30
2017 PM-06 21 28 0 10 15 15 10 65 35 18
2014 PM 15 24 14 14 21 11 3 44 40 150
2014 PM-02 24 16 18 8 8 8 18 54 22 12
2014 PM-03 9 24 24 19 15 9 0 37 37 21
2014 PM-04 12 28 10 17 22 10 2 44 44 60
2014 PM-05 10 17 14 17 28 10 3 32 52 29
2014 PM-06 38 28 12 0 6 17 0 79 7 18
2011 PM 11 23 16 20 12 15 4 41 39 140
2011 PM-03 7 20 27 27 7 13 0 31 38 15
2011 PM-04 8 23 17 23 11 11 6 38 42 64
2011 PM-05 19 23 8 15 12 23 0 55 35 26
2011 PM-06 15 30 10 20 15 10 0 50 39 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 44 7 13 1 0 0 79 14 159
2017 PM-02 62 32 6 0 0 0 0 94 0 16
2017 PM-03 51 40 4 4 0 0 0 91 4 22
2017 PM-04 26 53 5 14 2 0 0 79 16 62
2017 PM-05 36 32 16 16 0 0 0 68 16 31
2017 PM-06 21 46 0 33 0 0 0 67 33 18
2014 PM 37 43 8 10 3 0 0 80 13 150
2014 PM-02 40 42 10 8 0 0 0 82 8 12
2014 PM-03 38 53 9 0 0 0 0 91 0 21
2014 PM-04 41 42 5 11 0 0 0 83 11 60
2014 PM-05 41 28 14 10 7 0 0 69 17 29
2014 PM-06 11 60 0 23 6 0 0 71 29 18
2011 PM 35 50 8 4 2 0 1 86 6 141
2011 PM-03 33 60 0 0 7 0 0 93 7 15
2011 PM-04 34 51 6 5 3 0 2 86 8 65
2011 PM-05 42 46 12 0 0 0 0 88 0 26
2011 PM-06 30 45 15 10 0 0 0 75 10 20
2008 PM 51 37 4 6 1 0 0 89 7 134
2008 PM-03 33 67 0 0 0 0 0 100 0 15
2008 PM-04 54 35 8 4 0 0 0 88 4 52
2008 PM-05 55 26 3 13 3 0 0 81 16 31
2008 PM-06 40 50 0 10 0 0 0 90 10 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 33 6 9 5 0 0 80 14 159
2017 PM-02 80 8 0 12 0 0 0 88 12 16
2017 PM-03 51 31 4 13 0 0 0 82 13 22
2017 PM-04 42 40 8 6 3 0 0 82 10 62
2017 PM-05 49 39 3 0 10 0 0 87 10 31
2017 PM-06 36 26 5 15 18 0 0 62 33 18
2014 PM 47 38 5 5 5 0 0 85 10 150
2014 PM-02 56 44 0 0 0 0 0 100 0 12
2014 PM-03 57 39 5 0 0 0 0 95 0 21
2014 PM-04 43 47 5 2 3 0 0 90 5 60
2014 PM-05 59 21 3 7 10 0 0 79 17 29
2014 PM-06 39 22 6 17 17 0 0 61 33 18
2011 PM 38 39 7 9 7 0 1 77 16 140
2011 PM-03 47 40 7 7 0 0 0 87 7 15
2011 PM-04 39 41 5 8 6 0 2 81 14 64
2011 PM-05 54 31 4 12 0 0 0 85 12 26
2011 PM-06 30 20 15 5 30 0 0 50 35 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 39 5 4 2 0 0 89 6 158
2017 PM-02 62 32 6 0 0 0 0 94 0 16
2017 PM-03 51 45 4 0 0 0 0 96 0 22
2017 PM-04 49 39 2 3 7 0 0 89 10 61
2017 PM-05 45 46 6 3 0 0 0 90 3 31
2017 PM-06 48 31 10 10 0 0 0 79 10 18
2014 PM 54 34 7 3 2 0 0 87 5 149
2014 PM-02 40 44 8 8 0 0 0 84 8 12
2014 PM-03 47 33 15 5 0 0 0 80 5 21
2014 PM-04 60 32 5 2 2 0 0 92 3 60
2014 PM-05 55 28 7 7 3 0 0 83 10 29
2014 PM-06 65 23 6 0 6 0 0 88 6 17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 64 25 4 4 2 0 1 90 6 159
2017 PM-02 100 0 0 0 0 0 0 100 0 16
2017 PM-03 69 27 0 4 0 0 0 96 4 22
2017 PM-04 61 29 3 3 3 0 0 90 6 62
2017 PM-05 59 16 10 10 3 0 3 77 13 31
2017 PM-06 52 43 5 0 0 0 0 95 0 18
2014 PM 63 23 5 4 3 1 1 88 7 150
2014 PM-02 56 36 0 0 0 0 8 100 0 12
2014 PM-03 61 24 0 15 0 0 0 85 15 21
2014 PM-04 68 20 7 2 3 0 0 89 5 60
2014 PM-05 66 17 7 0 10 0 0 83 10 29
2014 PM-06 56 33 6 0 0 0 6 94 0 18
2011 PM 67 21 4 4 1 1 1 91 5 141
2011 PM-03 47 33 13 0 0 7 0 86 0 15
2011 PM-04 69 20 2 8 0 0 2 91 8 65
2011 PM-05 77 19 0 0 4 0 0 96 4 26
2011 PM-06 55 30 10 0 0 0 5 89 0 20
2008 PM 72 17 6 2 2 1 0 90 4 132
2008 PM-03 73 13 7 7 0 0 0 87 7 15
2008 PM-04 75 18 4 0 4 0 0 92 4 51
2008 PM-05 67 17 7 7 0 3 0 86 7 30
2008 PM-06 70 25 5 0 0 0 0 95 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 24 11 7 4 0 0 78 11 159
2017 PM-02 55 32 13 0 0 0 0 87 0 16
2017 PM-03 60 13 18 4 4 0 0 73 9 22
2017 PM-04 53 31 5 8 3 0 0 84 11 62
2017 PM-05 59 16 13 6 6 0 0 75 13 31
2017 PM-06 54 15 15 10 5 0 0 69 15 18
2014 PM 54 17 8 14 7 0 1 72 20 150
2014 PM-02 64 16 10 10 0 0 0 81 10 12
2014 PM-03 52 9 14 15 9 0 0 61 24 21
2014 PM-04 60 18 5 12 5 0 0 78 17 60
2014 PM-05 48 21 0 21 10 0 0 69 31 29
2014 PM-06 56 11 17 11 0 0 6 71 12 18
2011 PM 54 19 6 12 8 0 1 74 20 140
2011 PM-03 40 33 7 7 13 0 0 73 20 15
2011 PM-04 57 15 3 14 9 0 2 73 23 65
2011 PM-05 56 16 8 12 8 0 0 72 20 25
2011 PM-06 60 15 5 10 5 0 5 79 16 20
2008 PM 53 23 5 9 8 0 2 78 17 132
2008 PM-03 47 40 0 13 0 0 0 87 13 15
2008 PM-04 61 16 4 8 8 0 4 80 16 51
2008 PM-05 45 26 10 13 6 0 0 71 19 31
2008 PM-06 42 26 11 5 16 0 0 68 21 19

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 21 3 8 2 0 1 87 10 159
2017 PM-02 62 32 6 0 0 0 0 94 0 16
2017 PM-03 72 14 4 4 4 0 0 87 9 22
2017 PM-04 69 19 5 3 3 0 0 88 6 62
2017 PM-05 65 13 0 16 0 0 6 83 17 31
2017 PM-06 54 31 0 15 0 0 0 85 15 18
2014 PM 64 17 7 8 3 0 1 82 11 150
2014 PM-02 48 26 8 18 0 0 0 74 18 12
2014 PM-03 52 24 14 5 5 0 0 76 10 21
2014 PM-04 75 15 4 5 2 0 0 90 7 60
2014 PM-05 62 14 3 14 7 0 0 76 21 29
2014 PM-06 61 17 11 6 0 0 6 82 6 18
2011 PM 66 17 4 5 5 0 3 85 10 140
2011 PM-03 60 27 0 13 0 0 0 87 13 15
2011 PM-04 69 17 3 5 5 0 2 87 10 64
2011 PM-05 65 8 4 8 12 0 4 76 20 26
2011 PM-06 70 15 5 0 5 0 5 89 5 20
2008 PM 69 16 2 3 5 1 4 89 9 134
2008 PM-03 67 27 0 7 0 0 0 93 7 15
2008 PM-04 77 4 2 0 8 2 8 89 9 52
2008 PM-05 61 19 3 3 6 0 6 86 10 31
2008 PM-06 55 30 5 5 5 0 0 85 10 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 84 9 2 3 1 0 1 94 4 159
2017 PM-02 87 0 0 13 0 0 0 87 13 16
2017 PM-03 91 0 0 4 4 0 0 91 9 22
2017 PM-04 82 10 5 0 2 0 2 93 2 62
2017 PM-05 78 16 0 3 0 0 3 97 3 31
2017 PM-06 90 10 0 0 0 0 0 100 0 18
2014 PM 79 11 3 4 1 0 1 91 5 150
2014 PM-02 64 26 0 10 0 0 0 90 10 12
2014 PM-03 76 9 5 5 5 0 0 86 9 21
2014 PM-04 87 10 3 0 0 0 0 97 0 60
2014 PM-05 79 10 3 3 3 0 0 90 7 29
2014 PM-06 78 6 0 11 0 0 6 88 12 18
2011 PM 78 11 4 1 2 0 4 93 3 141
2011 PM-03 80 13 7 0 0 0 0 93 0 15
2011 PM-04 82 6 3 2 5 0 3 90 6 65
2011 PM-05 81 12 4 0 0 0 4 96 0 26
2011 PM-06 80 5 5 0 0 0 10 94 0 20
2008 PM 78 8 1 2 3 1 7 93 6 134
2008 PM-03 67 20 0 0 0 7 7 100 0 15
2008 PM-04 83 4 0 0 4 0 10 96 4 52
2008 PM-05 74 3 0 10 6 0 6 83 17 31
2008 PM-06 75 15 10 0 0 0 0 90 0 20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 23 8 7 2 1 3 82 10 159
2017 PM-02 62 18 0 7 0 0 12 92 8 16
2017 PM-03 54 32 4 4 0 4 0 91 5 22
2017 PM-04 56 26 6 6 3 0 2 84 10 62
2017 PM-05 62 6 13 6 6 0 6 73 14 31
2017 PM-06 46 33 10 10 0 0 0 79 10 18
2014 PM 62 16 8 9 4 0 1 78 13 150
2014 PM-02 64 16 19 0 0 0 0 81 0 12
2014 PM-03 52 24 14 5 5 0 0 76 10 21
2014 PM-04 68 14 7 10 2 0 0 82 12 60
2014 PM-05 66 10 0 17 7 0 0 76 24 29
2014 PM-06 50 17 17 11 0 0 6 71 12 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 19 3 4 2 2 1 90 6 158
2017 PM-02 88 6 6 0 0 0 0 94 0 16
2017 PM-03 69 22 4 0 0 4 0 95 0 22
2017 PM-04 69 20 2 2 5 2 2 92 7 61
2017 PM-05 71 16 0 6 3 3 0 90 10 31
2017 PM-06 54 31 0 10 0 5 0 89 11 18
2014 PM 64 24 6 1 1 2 1 91 3 150
2014 PM-02 48 44 8 0 0 0 0 92 0 12
2014 PM-03 57 24 9 0 5 5 0 85 5 21
2014 PM-04 66 24 7 2 0 2 0 92 2 60
2014 PM-05 76 17 3 0 3 0 0 93 3 29
2014 PM-06 72 17 0 6 0 0 6 94 6 18
2011 PM 60 18 7 6 1 4 3 84 8 141
2011 PM-03 47 7 20 7 0 20 0 67 8 15
2011 PM-04 65 15 5 9 2 0 5 84 11 65
2011 PM-05 58 23 0 8 4 8 0 88 13 26
2011 PM-06 65 15 15 0 0 0 5 84 0 20
2008 PM 59 19 6 2 4 6 4 87 7 133
2008 PM-03 53 33 0 0 0 13 0 100 0 15
2008 PM-04 63 10 4 0 10 10 4 84 11 52
2008 PM-05 55 23 16 3 0 0 3 80 3 31
2008 PM-06 58 21 5 5 0 5 5 88 6 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 12 88 159
2017 PM-04 14 86 62
2014 PM 22 78 150
2014 PM-04 19 81 60
2014 PM-05 38 62 29

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 46 20
2014 PM 36 31
2014 PM-04 65 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 90 20
2014 PM 67 31
2014 PM-04 44 11
2014 PM-05 91 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM 0 31
2014 PM-04 0 11
2014 PM-05 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM 0 31
2014 PM-04 0 11
2014 PM-05 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM-05 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM 0 31
2014 PM-04 0 11
2014 PM-05 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 PM 38 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 46 20
2014 PM 43 32
2014 PM-05 64 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 50 20
2014 PM 45 32
2014 PM-05 55 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 55 20
2014 PM 40 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 30 20
2014 PM 31 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 45 20
2014 PM 53 32
2014 PM-04 53 11
2014 PM-05 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 25 20
2014 PM 32 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM-05 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM-05 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 PM 15 32

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 60 20
2014 PM 43 32
2014 PM-05 73 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 PM 0 32
2014 PM-04 0 11
2014 PM-05 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 40 20
2014 PM 66 32
2014 PM-04 65 11
2014 PM-05 64 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 PM 25 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 20
2014 PM-04 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 25 20
2014 PM 22 32
2014 PM-04 0 11
2014 PM-05 45 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 20

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 45 20
2014 PM 24 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 32 19
2014 PM 30 30
2014 PM-04 47 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 PM 0 30
2014 PM-04 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 0 19
2014 PM-04 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 0 30
2014 PM-04 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 20 30
2014 PM-04 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 PM 36 30
2014 PM-04 45 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 64 19
2014 PM 40 30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 19
2014 PM 0 30
2014 PM-04 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 32 19
2014 PM 55 30
2014 PM-04 53 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 16 20 7 6 34 6 45 23 158
2017 PM-02 6 14 18 0 7 42 12 44 16 16
2017 PM-03 4 10 28 4 0 45 9 31 10 22
2017 PM-04 8 15 18 13 13 33 0 34 39 61
2017 PM-05 16 19 20 6 3 29 6 55 15 31
2017 PM-06 28 21 15 5 0 21 10 70 7 18
2014 PM 10 17 13 12 5 34 8 47 31 150
2014 PM-02 24 0 34 16 0 16 10 33 22 12
2014 PM-03 9 9 20 9 0 43 9 39 20 21
2014 PM-04 5 21 7 16 5 37 10 48 40 60
2014 PM-05 17 17 14 14 14 21 3 45 36 29
2014 PM-06 16 17 11 6 0 44 7 66 11 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 30 17 9 6 14 1 62 18 158
2017 PM-02 30 26 19 0 0 24 0 74 0 16
2017 PM-03 24 27 18 9 0 18 4 66 11 22
2017 PM-04 18 32 22 13 6 8 0 55 21 62
2017 PM-05 20 30 10 13 7 17 3 62 25 30
2017 PM-06 43 26 5 5 15 5 0 73 22 18
2014 PM 20 29 18 9 3 20 2 63 15 149
2014 PM-02 26 19 37 0 0 18 0 55 0 11
2014 PM-03 9 28 29 5 0 24 5 53 7 21
2014 PM-04 18 27 13 13 0 25 3 63 19 60
2014 PM-05 24 38 10 14 10 3 0 64 25 29
2014 PM-06 38 23 22 0 0 17 0 74 0 18
2011 PM 18 41 19 4 1 14 2 70 7 141
2011 PM-03 20 20 40 0 0 20 0 50 0 15
2011 PM-04 12 46 14 6 3 14 5 72 11 65
2011 PM-05 27 38 15 4 0 15 0 77 5 26
2011 PM-06 20 55 25 0 0 0 0 75 0 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 8 92 159
2017 PM-04 10 90 62
2014 PM 9 91 150
2014 PM-02 0 100 12
2014 PM-04 8 92 60
2014 PM-05 21 79 29
2014 PM-06 0 100 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 84 12
2014 PM 100 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 PM 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 PM 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 40 12
2014 PM 38 13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 PM 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 PM 62 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 PM 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 PM 42 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 50 12
2014 PM 58 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 68 12
2014 PM 92 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 14 21 4 2 40 7 46 13 159
2017 PM-02 6 14 19 0 0 49 12 51 0 16
2017 PM-03 9 10 19 4 4 45 9 40 19 22
2017 PM-04 7 14 26 6 3 35 8 37 17 62
2017 PM-05 13 13 25 0 3 43 3 47 6 31
2017 PM-06 28 10 10 10 0 36 5 65 18 18
2014 PM 14 13 17 3 7 39 9 51 18 150
2014 PM-02 16 0 24 0 8 26 26 33 17 12
2014 PM-03 5 9 24 0 5 47 9 33 11 21
2014 PM-04 10 16 16 5 5 43 5 50 19 60
2014 PM-05 21 14 21 0 14 17 14 50 20 29
2014 PM-06 27 17 6 0 0 44 7 89 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 33 21 1 2 18 4 69 5 159
2017 PM-02 30 21 12 0 0 30 6 81 0 16
2017 PM-03 14 32 22 4 0 22 4 63 6 22
2017 PM-04 18 39 32 2 2 6 2 61 3 62
2017 PM-05 26 29 16 0 3 24 3 74 4 31
2017 PM-06 33 31 5 0 10 15 5 81 13 18
2014 PM 18 32 16 1 7 24 1 68 11 150
2014 PM-02 16 26 8 0 8 42 0 72 14 12
2014 PM-03 5 28 24 0 5 33 5 53 8 21
2014 PM-04 20 31 15 4 5 25 2 69 11 60
2014 PM-05 24 38 17 0 14 7 0 67 15 29
2014 PM-06 27 34 17 0 0 22 0 79 0 18
2011 PM 25 38 12 1 4 19 1 79 6 141
2011 PM-03 7 40 20 0 0 33 0 70 0 15
2011 PM-04 22 40 11 3 3 20 2 78 8 65
2011 PM-05 38 38 0 0 8 15 0 91 9 26
2011 PM-06 35 45 20 0 0 0 0 80 0 20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 22 78 159
2017 PM-03 37 63 22
2017 PM-04 26 74 62
2017 PM-05 22 78 31
2017 PM-06 0 100 18
2014 PM 12 88 150
2014 PM-04 13 87 60

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 78 22 36
2017 PM-04 69 31 16
2014 PM 63 37 19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 43 0 4 0 0 0 96 4 28
2017 PM-04 36 64 0 0 0 0 0 100 0 11
2014 PM 42 42 0 8 8 0 0 83 17 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 42 11 9 2 2 2 77 12 159
2017 PM-02 24 58 0 18 0 0 0 82 18 16
2017 PM-03 19 28 18 22 4 4 4 51 29 22
2017 PM-04 39 40 6 5 3 3 3 85 9 62
2017 PM-05 32 52 13 3 0 0 0 84 3 31
2017 PM-06 48 26 15 10 0 0 0 74 10 18
2014 PM 27 54 8 6 2 2 0 83 8 149
2014 PM-02 16 50 18 8 8 0 0 66 16 12
2014 PM-03 14 67 5 9 0 5 0 85 10 21
2014 PM-04 28 52 9 5 2 4 0 84 7 59
2014 PM-05 34 52 7 7 0 0 0 86 7 29
2014 PM-06 44 51 0 6 0 0 0 94 6 18
2011 PM 19 55 11 12 1 0 1 75 14 140
2011 PM-03 20 40 20 13 7 0 0 60 20 15
2011 PM-04 17 58 12 11 0 0 2 77 11 65
2011 PM-05 23 54 12 8 4 0 0 77 12 26
2011 PM-06 32 47 5 16 0 0 0 79 16 19
2008 PM 17 53 13 7 7 2 1 72 15 134
2008 PM-03 13 53 20 13 0 0 0 67 13 15
2008 PM-04 17 54 12 6 12 0 0 71 17 52
2008 PM-05 19 52 10 6 6 6 0 76 14 31
2008 PM-06 20 60 10 0 5 5 0 84 5 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 22 25 8 3 26 8 45 17 159
2017 PM-02 13 30 32 6 6 6 6 50 14 16
2017 PM-03 0 27 19 14 0 36 4 45 24 22
2017 PM-04 10 21 26 8 5 26 5 44 18 62
2017 PM-05 10 19 35 6 0 26 4 41 9 31
2017 PM-06 10 15 5 10 0 26 33 63 25 18
2014 PM 10 24 19 9 5 27 6 51 21 150
2014 PM-02 8 50 8 0 0 34 0 88 0 12
2014 PM-03 5 9 28 0 0 48 9 33 0 21
2014 PM-04 8 26 17 15 5 23 5 48 28 60
2014 PM-05 14 24 24 14 7 14 3 46 25 29
2014 PM-06 22 22 17 0 6 22 12 67 8 18
2011 PM 6 19 25 12 6 29 4 36 27 140
2011 PM-03 0 20 33 13 7 27 0 27 27 15
2011 PM-04 3 15 25 15 6 29 6 29 33 65
2011 PM-05 12 27 19 4 4 31 4 59 12 26
2011 PM-06 16 26 16 11 5 26 0 57 21 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 29 15 4 0 8 1 80 4 159
2017 PM-02 58 18 24 0 0 0 0 76 0 16
2017 PM-03 41 23 18 4 0 9 4 74 5 22
2017 PM-04 39 26 19 6 0 8 2 71 7 62
2017 PM-05 49 32 10 3 0 7 0 86 3 31
2017 PM-06 48 36 5 0 0 10 0 94 0 18
2014 PM 34 31 11 5 2 16 1 78 9 150
2014 PM-02 24 24 18 8 0 16 10 65 11 12
2014 PM-03 20 43 19 0 0 19 0 77 0 21
2014 PM-04 35 32 8 5 2 19 0 82 8 60
2014 PM-05 31 28 14 10 3 14 0 68 16 29
2014 PM-06 60 29 0 6 0 6 0 94 6 18
2011 PM 26 41 14 6 2 11 1 76 9 140
2011 PM-03 27 27 27 0 7 13 0 62 8 15
2011 PM-04 23 43 12 8 2 11 2 75 11 65
2011 PM-05 31 46 4 4 4 12 0 87 9 26
2011 PM-06 42 32 16 11 0 0 0 74 11 19
2008 PM 28 28 12 8 3 21 1 70 14 134
2008 PM-03 27 40 13 13 0 7 0 71 14 15
2008 PM-04 27 27 10 8 2 25 2 74 13 52
2008 PM-05 26 32 16 3 0 23 0 75 4 31
2008 PM-06 35 20 15 5 15 10 0 61 22 20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 30 18 4 3 13 1 70 9 159
2017 PM-02 44 20 30 0 0 6 0 68 0 16
2017 PM-03 28 27 23 0 0 18 4 70 0 22
2017 PM-04 26 31 21 10 3 8 2 63 14 62
2017 PM-05 36 29 10 3 6 16 0 77 11 31
2017 PM-06 38 36 5 0 5 15 0 88 6 18
2014 PM 26 35 12 5 2 20 1 76 8 150
2014 PM-02 32 16 36 0 0 16 0 58 0 12
2014 PM-03 10 38 24 0 0 24 5 67 0 21
2014 PM-04 23 34 8 8 2 25 0 76 13 60
2014 PM-05 31 38 10 3 3 14 0 80 8 29
2014 PM-06 44 51 0 0 0 6 0 100 0 18
2011 PM 17 42 14 7 2 16 1 72 11 140
2011 PM-03 13 40 20 0 7 20 0 67 8 15
2011 PM-04 15 40 15 8 3 17 2 68 13 65
2011 PM-05 27 54 0 12 0 8 0 88 13 26
2011 PM-06 21 37 26 5 0 11 0 65 6 19
2008 PM 27 29 13 9 6 13 3 66 18 134
2008 PM-03 13 53 0 13 7 13 0 77 23 15
2008 PM-04 31 25 19 8 6 10 2 63 15 52
2008 PM-05 35 23 10 6 3 19 3 75 13 31
2008 PM-06 25 25 10 20 10 5 5 56 33 20
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 27 7 6 2 1 0 84 9 159
2017 PM-02 64 18 12 6 0 0 0 82 6 16
2017 PM-03 68 19 9 4 0 0 0 87 4 22
2017 PM-04 45 34 6 10 5 0 0 79 15 62
2017 PM-05 58 29 10 3 0 0 0 87 3 31
2017 PM-06 64 15 5 5 5 5 0 84 11 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 23 9 5 3 1 0 83 8 159
2017 PM-02 64 18 18 0 0 0 0 82 0 16
2017 PM-03 69 18 13 0 0 0 0 87 0 22
2017 PM-04 55 26 2 10 6 2 0 82 17 62
2017 PM-05 55 29 13 4 0 0 0 84 4 31
2017 PM-06 69 15 10 0 5 0 0 85 5 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 49 16 7 2 4 0 75 9 159
2017 PM-02 25 55 8 0 6 6 0 85 6 16
2017 PM-03 13 64 13 0 0 9 0 85 0 22
2017 PM-04 20 45 16 16 2 2 0 66 18 62
2017 PM-05 29 49 16 3 0 3 0 80 3 31
2017 PM-06 38 31 26 0 0 5 0 73 0 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 41 16 16 7 1 0 61 23 159
2017 PM-02 25 68 6 0 0 0 0 94 0 16
2017 PM-03 13 46 23 13 4 0 0 59 18 22
2017 PM-04 21 34 13 21 11 0 0 55 32 62
2017 PM-05 16 35 27 19 0 3 0 53 20 31
2017 PM-06 21 41 10 10 18 0 0 62 28 18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 19 23 19 23 0 2 34 42 159
2017 PM-02 13 12 44 18 6 0 6 27 26 16
2017 PM-03 10 27 13 27 23 0 0 37 50 22
2017 PM-04 8 24 22 16 26 0 3 33 44 62
2017 PM-05 29 13 19 16 24 0 0 41 39 31
2017 PM-06 10 21 36 10 23 0 0 31 33 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 26 34 14 12 0 1 40 26 159
2017 PM-02 18 27 24 30 0 0 0 45 30 16
2017 PM-03 9 46 23 18 4 0 0 54 22 22
2017 PM-04 13 27 33 13 14 0 0 40 27 62
2017 PM-05 13 19 45 13 7 0 3 34 20 31
2017 PM-06 15 15 38 5 26 0 0 31 31 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 33 30 14 6 0 0 50 21 159
2017 PM-02 18 32 42 0 8 0 0 50 8 16
2017 PM-03 9 46 31 13 0 0 0 55 13 22
2017 PM-04 16 31 24 18 11 0 0 47 29 62
2017 PM-05 20 29 39 10 3 0 0 49 13 31
2017 PM-06 15 43 21 21 0 0 0 59 21 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 24 28 17 21 0 0 35 37 159
2017 PM-02 12 25 30 12 20 0 0 38 32 16
2017 PM-03 18 32 27 14 9 0 0 50 23 22
2017 PM-04 11 23 26 20 21 0 0 34 40 62
2017 PM-05 13 16 36 19 16 0 0 29 35 31
2017 PM-06 5 21 31 18 26 0 0 26 43 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 31 13 4 3 1 8 78 8 159
2017 PM-02 44 8 12 0 0 0 36 81 0 16
2017 PM-03 31 37 9 4 0 0 19 84 5 22
2017 PM-04 42 34 15 2 5 0 3 78 7 62
2017 PM-05 52 25 23 0 0 0 0 77 0 31
2017 PM-06 21 43 5 26 5 0 0 64 31 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 34 19 9 8 0 0 64 17 158
2017 PM-02 44 26 24 6 0 0 0 70 6 16
2017 PM-03 22 46 22 10 0 0 0 68 10 22
2017 PM-04 27 31 16 16 10 0 0 58 26 62
2017 PM-05 30 39 23 0 7 0 0 70 7 30
2017 PM-06 33 26 15 5 21 0 0 59 26 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 35 29 9 7 1 1 54 16 158
2017 PM-02 24 50 20 0 0 6 0 79 0 16
2017 PM-03 4 46 31 4 0 4 10 58 5 22
2017 PM-04 13 34 27 13 13 0 0 47 26 62
2017 PM-05 27 30 37 7 0 0 0 57 7 30
2017 PM-06 26 21 31 5 18 0 0 46 23 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 32 27 13 6 0 0 53 19 158
2017 PM-02 44 32 24 0 0 0 0 76 0 16
2017 PM-03 14 37 45 4 0 0 0 51 4 22
2017 PM-04 18 28 29 11 14 0 0 45 26 62
2017 PM-05 14 39 20 26 0 0 0 53 26 30
2017 PM-06 26 33 15 21 5 0 0 59 26 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 34 24 12 7 0 1 55 20 158
2017 PM-02 50 32 12 6 0 0 0 82 6 16
2017 PM-03 19 37 40 4 0 0 0 55 4 22
2017 PM-04 13 32 24 18 13 0 0 45 31 62
2017 PM-05 24 23 27 20 3 0 3 48 24 30
2017 PM-06 31 38 10 5 15 0 0 69 21 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 35 21 6 11 2 1 61 18 158
2017 PM-02 18 44 32 6 0 0 0 62 6 16
2017 PM-03 18 37 31 0 4 9 0 61 5 22
2017 PM-04 28 31 11 8 19 2 2 60 28 62
2017 PM-05 28 33 23 7 7 0 3 62 14 30
2017 PM-06 26 21 28 10 15 0 0 46 26 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 21 16 6 1 1 1 78 7 159
2017 PM-02 82 0 6 0 0 6 6 93 0 16
2017 PM-03 55 27 18 0 0 0 0 82 0 22
2017 PM-04 55 26 13 5 2 0 0 81 6 62
2017 PM-05 55 22 16 6 0 0 0 77 6 31
2017 PM-06 41 15 26 12 0 0 5 60 13 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 16 7 2 2 0 4 88 5 159
2017 PM-02 75 7 6 0 0 0 12 93 0 16
2017 PM-03 72 19 4 0 0 0 4 95 0 22
2017 PM-04 64 20 10 3 3 0 0 84 6 62
2017 PM-05 71 16 3 3 0 0 6 93 3 31
2017 PM-06 59 10 15 5 5 0 5 73 11 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 26 11 1 0 0 3 87 1 157
2017 PM-02 55 13 19 0 0 0 13 78 0 15
2017 PM-03 68 23 4 4 0 0 0 91 4 22
2017 PM-04 47 35 16 2 0 0 0 82 2 61
2017 PM-05 71 19 10 0 0 0 0 90 0 31
2017 PM-06 54 31 5 0 0 0 10 94 0 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 20 14 2 6 0 2 77 8 159
2017 PM-02 70 12 12 0 0 0 6 87 0 16
2017 PM-03 87 13 0 0 0 0 0 100 0 22
2017 PM-04 34 29 21 5 11 0 0 63 16 62
2017 PM-05 58 19 20 0 3 0 0 77 3 31
2017 PM-06 64 10 5 5 5 0 10 83 11 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 6 2 1 0 0 37 95 2 157
2017 PM-02 64 0 0 0 0 0 36 100 0 16
2017 PM-03 40 10 0 0 0 0 50 100 0 22
2017 PM-04 42 8 2 0 0 0 49 97 0 60
2017 PM-05 71 3 3 0 0 0 22 96 0 31
2017 PM-06 67 5 5 12 0 0 10 80 14 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 15 7 1 0 1 8 92 1 157
2017 PM-02 68 13 0 0 0 0 19 100 0 15
2017 PM-03 68 14 9 0 0 0 9 90 0 22
2017 PM-04 62 21 7 2 0 2 7 91 2 61
2017 PM-05 78 6 10 0 0 3 3 90 0 31
2017 PM-06 79 5 10 0 0 0 5 89 0 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 64 17 6 4 4 0 5 85 9 157
2017 PM-02 74 8 6 0 0 0 12 93 0 16
2017 PM-03 58 24 0 4 9 0 4 86 14 22
2017 PM-04 52 23 8 7 5 0 5 79 12 60
2017 PM-05 77 10 7 7 0 0 0 86 7 31
2017 PM-06 85 5 0 0 5 0 5 95 5 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 30 14 1 1 0 4 83 3 158
2017 PM-02 44 24 19 0 0 0 12 78 0 16
2017 PM-03 45 29 18 4 4 0 0 73 9 22
2017 PM-04 38 39 15 2 2 0 5 81 3 61
2017 PM-05 61 26 13 0 0 0 0 87 0 31
2017 PM-06 69 15 5 0 0 0 10 94 0 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 31 41 14 6 0 0 39 19 159
2017 PM-02 18 32 44 0 6 0 0 50 6 16
2017 PM-03 9 32 50 9 0 0 0 41 9 22
2017 PM-04 10 31 39 16 5 0 0 40 21 62
2017 PM-05 0 32 52 16 0 0 0 32 16 31
2017 PM-06 15 5 31 21 28 0 0 21 48 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 14 44 20 13 1 0 33 22 159
2017 PM-02 0 6 56 12 26 0 0 38 6 16
2017 PM-03 0 9 63 18 10 0 0 28 9 22
2017 PM-04 11 22 31 23 13 0 0 35 34 62
2017 PM-05 3 10 51 25 7 3 0 34 13 31
2017 PM-06 28 10 36 10 15 0 0 26 38 18
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 19 22 16 17 4 1 22 78 159
2017 PM-02 32 24 24 14 6 0 0 32 68 16
2017 PM-03 14 27 31 4 19 4 0 15 85 22
2017 PM-04 19 19 22 19 16 3 0 20 80 62
2017 PM-05 29 16 10 16 17 10 3 33 67 31
2017 PM-06 15 15 31 15 23 0 0 15 85 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 17 117
2017 PM-02 27 11
2017 PM-03 22 18
2017 PM-04 17 48
2017 PM-05 17 18
2017 PM-06 6 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 39 117
2017 PM-02 35 11
2017 PM-03 34 18
2017 PM-04 36 48
2017 PM-05 40 18
2017 PM-06 45 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 24 117
2017 PM-02 9 11
2017 PM-03 22 18
2017 PM-04 25 48
2017 PM-05 28 18
2017 PM-06 30 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 54 117
2017 PM-02 44 11
2017 PM-03 29 18
2017 PM-04 54 48
2017 PM-05 78 18
2017 PM-06 76 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 10 117
2017 PM-02 38 11
2017 PM-03 5 18
2017 PM-04 11 48
2017 PM-05 5 18
2017 PM-06 6 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 47 117
2017 PM-02 27 11
2017 PM-03 71 18
2017 PM-04 50 48
2017 PM-05 38 18
2017 PM-06 27 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 3 37 23 11 7 19 115
2017 PM-02 0 53 38 9 0 0 11
2017 PM-03 0 62 11 16 5 5 18
2017 PM-04 0 30 23 6 8 32 47
2017 PM-05 16 28 16 16 5 17 18
2017 PM-06 0 24 30 18 15 12 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 20 18 25 27 1 4 26 55 117
2017 PM-02 9 27 0 27 27 0 11 40 60 11
2017 PM-03 0 22 27 34 5 5 5 25 44 18
2017 PM-04 6 19 10 23 38 0 4 26 63 48
2017 PM-05 11 11 27 24 22 0 5 23 48 18
2017 PM-06 0 24 12 30 33 0 0 24 63 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 1 8 8 21 61 1 2 9 84 117
2017 PM-02 0 18 0 20 62 0 0 18 82 11
2017 PM-03 0 0 5 33 56 5 0 0 94 18
2017 PM-04 2 8 4 21 63 0 2 11 85 48
2017 PM-05 0 5 16 16 57 0 5 6 77 18
2017 PM-06 0 6 6 24 63 0 0 6 88 15
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