2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 54 14 9 1 0 0 76 10 91
2017 FI-01 26 58 11 0 5 0 0 84 5 19
2017 FI-02 24 68 8 0 0 0 0 92 0 25
2017 FI-03 20 40 20 20 0 0 0 60 20 30
2017 FI-04 20 53 13 13 0 0 0 73 13 15
2014 FI 29 48 14 6 3 0 0 77 9 118
2014 FI-01 30 53 14 3 0 0 0 83 3 30
2014 FI-02 30 55 3 6 6 0 0 86 12 36
2014 FI-03 24 47 24 3 3 0 0 71 6 34
2014 FI-04 38 31 25 6 0 0 0 69 6 16
2011 FI 32 49 6 7 7 0 0 80 14 101
2011 FI-01 50 38 8 0 4 0 0 88 4 26
2011 FI-02 20 50 3 17 10 0 0 70 27 30
2011 FI-03 31 50 8 8 4 0 0 81 12 26
2011 FI-04 28 61 0 0 11 0 0 89 11 18
2008 FI 25 45 11 15 4 0 0 70 19 84
2008 FI-01 14 50 7 14 14 0 0 64 29 14
2008 FI-02 29 46 14 11 0 0 0 75 11 28
2008 FI-03 22 41 11 22 4 0 0 63 26 27
2008 FI-04 38 38 8 15 0 0 0 77 15 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 41 21 8 4 0 0 67 12 91
2017 FI-01 32 37 21 5 5 0 0 68 11 19
2017 FI-02 32 44 12 8 4 0 0 76 12 25
2017 FI-03 20 40 23 10 7 0 0 60 17 30
2017 FI-04 27 40 27 7 0 0 0 67 7 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 41 18 0 1 0 0 80 1 92
2017 FI-01 45 35 15 0 5 0 0 80 5 20
2017 FI-02 60 28 12 0 0 0 0 88 0 25
2017 FI-03 27 47 27 0 0 0 0 73 0 30
2017 FI-04 27 60 13 0 0 0 0 87 0 15
2014 FI 51 37 8 3 2 0 0 87 4 118
2014 FI-01 60 30 10 0 0 0 0 90 0 30
2014 FI-02 47 48 3 0 3 0 0 94 3 36
2014 FI-03 56 26 12 6 0 0 0 82 6 34
2014 FI-04 38 50 6 6 0 0 0 88 6 16
2011 FI 52 36 9 3 0 0 0 88 3 101
2011 FI-01 65 31 4 0 0 0 0 96 0 26
2011 FI-02 43 37 13 7 0 0 0 80 7 30
2011 FI-03 54 35 8 4 0 0 0 88 4 26
2011 FI-04 50 39 11 0 0 0 0 89 0 18

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 47 11 10 2 0 0 77 12 92
2017 FI-01 30 55 5 5 5 0 0 85 10 20
2017 FI-02 36 44 12 8 0 0 0 80 8 25
2017 FI-03 27 43 7 20 3 0 0 70 23 30
2017 FI-04 27 53 20 0 0 0 0 80 0 15
2014 FI 31 53 10 3 3 0 0 84 6 118
2014 FI-01 30 57 13 0 0 0 0 87 0 30
2014 FI-02 33 56 6 3 3 0 0 89 6 36
2014 FI-03 29 53 12 3 3 0 0 82 6 34
2014 FI-04 38 44 13 6 0 0 0 81 6 16
2011 FI 42 42 12 2 3 0 0 83 5 101
2011 FI-01 62 35 4 0 0 0 0 96 0 26
2011 FI-02 30 37 23 3 7 0 0 67 10 30
2011 FI-03 42 42 12 4 0 0 0 85 4 26
2011 FI-04 33 56 6 0 6 0 0 89 6 18
2008 FI 30 49 13 8 0 0 0 79 8 84
2008 FI-01 29 43 0 29 0 0 0 71 29 14
2008 FI-02 29 50 21 0 0 0 0 79 0 28
2008 FI-03 30 48 15 7 0 0 0 78 7 27
2008 FI-04 38 46 8 8 0 0 0 85 8 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 32 40 13 10 5 0 0 72 15 92
2017 FI-01 40 35 15 5 5 0 0 75 10 20
2017 FI-02 32 48 12 4 4 0 0 80 8 25
2017 FI-03 27 40 10 17 7 0 0 67 23 30
2017 FI-04 33 33 13 13 7 0 0 67 20 15
2014 FI 25 39 24 8 3 1 0 65 11 118
2014 FI-01 27 36 34 3 0 0 0 63 3 30
2014 FI-02 33 42 14 8 3 0 0 75 11 36
2014 FI-03 21 38 26 9 3 3 0 61 12 34
2014 FI-04 19 44 25 13 0 0 0 63 13 16
2011 FI 14 34 22 20 9 2 0 48 29 101
2011 FI-01 27 35 19 15 4 0 0 62 19 26
2011 FI-02 7 43 23 10 13 3 0 52 24 30
2011 FI-03 8 27 19 35 8 4 0 36 44 26
2011 FI-04 17 28 28 17 11 0 0 44 28 18

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 41 13 11 4 0 0 72 15 92
2017 FI-01 40 35 15 5 5 0 0 75 10 20
2017 FI-02 32 48 8 12 0 0 0 80 12 25
2017 FI-03 23 40 13 17 7 0 0 63 23 30
2017 FI-04 33 33 20 7 7 0 0 67 13 15
2014 FI 27 41 22 6 3 1 0 69 9 118
2014 FI-01 27 36 30 7 0 0 0 63 7 30
2014 FI-02 33 48 11 6 3 0 0 81 8 36
2014 FI-03 26 44 21 6 0 3 0 73 6 34
2014 FI-04 19 38 38 6 0 0 0 56 6 16
2011 FI 13 39 21 22 5 1 0 52 27 101
2011 FI-01 19 50 19 8 4 0 0 69 12 26
2011 FI-02 7 40 17 30 7 0 0 47 37 30
2011 FI-03 12 31 27 27 4 0 0 42 31 26
2011 FI-04 17 33 22 17 6 6 0 53 24 18
2008 FI 13 38 20 15 12 0 1 52 28 84
2008 FI-01 7 50 7 21 14 0 0 57 36 14
2008 FI-02 14 29 36 14 4 0 4 44 19 28
2008 FI-03 15 33 15 15 22 0 0 48 37 27
2008 FI-04 15 46 15 15 8 0 0 62 23 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 42 10 11 5 4 1 72 17 92
2017 FI-01 25 55 10 5 5 0 0 80 10 20
2017 FI-02 32 36 12 8 4 8 0 74 13 25
2017 FI-03 17 40 13 13 7 7 3 63 22 30
2017 FI-04 40 40 0 13 7 0 0 80 20 15
2014 FI 31 29 20 11 5 5 0 62 17 118
2014 FI-01 24 30 24 20 3 0 0 53 23 30
2014 FI-02 44 19 17 11 6 3 0 65 17 36
2014 FI-03 26 35 15 9 3 12 0 70 13 34
2014 FI-04 25 38 31 0 0 6 0 67 0 16
2011 FI 26 24 23 14 10 4 0 52 25 101
2011 FI-01 35 35 15 12 4 0 0 69 15 26
2011 FI-02 20 13 33 13 17 3 0 34 31 30
2011 FI-03 19 27 19 19 8 8 0 50 29 26
2011 FI-04 33 22 17 11 11 6 0 59 24 18
2008 FI 15 35 18 13 13 4 2 53 28 84
2008 FI-01 14 43 7 21 14 0 0 57 36 14
2008 FI-02 14 25 21 14 11 7 7 46 29 28
2008 FI-03 15 30 26 7 19 4 0 46 27 27
2008 FI-04 23 46 8 15 8 0 0 69 23 13
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 34 8 4 2 2 0 86 7 92
2017 FI-01 55 30 5 0 5 5 0 89 5 20
2017 FI-02 60 28 4 4 0 4 0 92 4 25
2017 FI-03 40 37 13 10 0 0 0 77 10 30
2017 FI-04 47 40 7 0 7 0 0 87 7 15
2014 FI 52 31 11 4 0 2 0 84 4 118
2014 FI-01 43 36 17 3 0 0 0 80 3 30
2014 FI-02 58 25 14 3 0 0 0 83 3 36
2014 FI-03 56 32 6 3 0 3 0 91 3 34
2014 FI-04 50 38 6 0 0 6 0 93 0 16
2011 FI 36 49 8 3 0 5 0 89 3 101
2011 FI-01 35 42 8 8 0 8 0 83 8 26
2011 FI-02 47 33 10 3 0 7 0 86 4 30
2011 FI-03 23 62 12 0 0 4 0 88 0 26
2011 FI-04 39 61 0 0 0 0 0 100 0 18
2008 FI 37 36 12 8 5 2 0 74 13 84
2008 FI-01 21 57 0 14 0 7 0 85 15 14
2008 FI-02 54 29 11 4 0 4 0 85 4 28
2008 FI-03 44 22 15 11 7 0 0 67 19 27
2008 FI-04 8 54 23 8 8 0 0 62 15 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 30 11 4 3 1 0 81 8 92
2017 FI-01 55 25 15 0 5 0 0 80 5 20
2017 FI-02 56 32 0 8 0 4 0 92 8 25
2017 FI-03 40 40 10 7 3 0 0 80 10 30
2017 FI-04 53 20 20 0 7 0 0 73 7 15
2014 FI 53 30 9 6 1 1 0 84 7 118
2014 FI-01 43 40 7 10 0 0 0 84 10 30
2014 FI-02 55 30 8 6 0 0 0 86 6 36
2014 FI-03 56 26 15 0 3 0 0 82 3 34
2014 FI-04 63 19 6 6 0 6 0 87 7 16
2011 FI 43 40 10 5 2 1 0 83 7 101
2011 FI-01 46 38 8 0 4 4 0 88 4 26
2011 FI-02 47 33 10 10 0 0 0 80 10 30
2011 FI-03 38 38 12 8 4 0 0 77 12 26
2011 FI-04 39 50 11 0 0 0 0 89 0 18
2008 FI 37 36 11 11 5 1 0 73 16 84
2008 FI-01 21 43 14 14 7 0 0 64 21 14
2008 FI-02 43 39 14 0 4 0 0 82 4 28
2008 FI-03 48 26 0 15 7 4 0 77 23 27
2008 FI-04 15 46 15 23 0 0 0 62 23 13

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 51 33 10 4 2 0 0 84 7 92
2017 FI-01 55 25 10 5 5 0 0 80 10 20
2017 FI-02 60 28 8 0 4 0 0 88 4 25
2017 FI-03 43 43 7 7 0 0 0 87 7 30
2017 FI-04 53 27 13 7 0 0 0 80 7 15
2014 FI 52 32 10 1 3 0 1 85 4 118
2014 FI-01 53 26 17 0 0 0 3 82 0 30
2014 FI-02 50 36 8 0 6 0 0 86 6 36
2014 FI-03 53 41 0 3 3 0 0 94 6 34
2014 FI-04 63 19 19 0 0 0 0 81 0 16

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 18 45 13 11 9 3 1 66 21 91
2017 FI-01 25 40 20 5 10 0 0 65 15 20
2017 FI-02 20 48 4 16 4 8 0 74 22 25
2017 FI-03 17 41 17 7 10 3 3 63 19 29
2017 FI-04 7 53 7 20 13 0 0 60 33 15
2014 FI 25 36 18 12 0 9 0 67 13 118
2014 FI-01 13 30 24 13 0 20 0 53 16 30
2014 FI-02 28 42 14 14 0 3 0 72 14 36
2014 FI-03 38 26 15 12 0 9 0 71 13 34
2014 FI-04 13 56 19 6 0 6 0 73 7 16
2011 FI 13 34 20 9 8 15 1 56 20 100
2011 FI-01 12 28 24 4 8 20 4 53 16 25
2011 FI-02 13 33 13 13 7 20 0 58 25 30
2011 FI-03 12 38 31 4 8 8 0 54 13 26
2011 FI-04 17 39 11 17 6 11 0 63 25 18

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 38 20 13 11 2 0 56 24 92
2017 FI-01 20 40 25 5 10 0 0 60 15 20
2017 FI-02 16 44 16 12 4 8 0 65 17 25
2017 FI-03 20 23 17 27 13 0 0 43 40 30
2017 FI-04 7 53 20 0 20 0 0 60 20 15
2014 FI 17 38 30 13 0 3 0 56 13 118
2014 FI-01 10 33 40 10 0 7 0 46 11 30
2014 FI-02 17 41 19 23 0 0 0 58 23 36
2014 FI-03 21 38 32 6 0 3 0 61 6 34
2014 FI-04 19 44 31 6 0 0 0 63 6 16
2011 FI 11 24 31 14 17 3 1 36 32 101
2011 FI-01 8 27 27 23 12 0 4 36 36 26
2011 FI-02 7 27 30 7 23 7 0 36 32 30
2011 FI-03 15 19 35 12 15 4 0 36 28 26
2011 FI-04 17 22 33 17 11 0 0 39 28 18
2008 FI 10 31 24 15 18 2 0 41 34 84
2008 FI-01 0 50 21 0 21 7 0 54 23 14
2008 FI-02 14 21 32 11 21 0 0 36 32 28
2008 FI-03 15 26 15 19 22 4 0 42 42 27
2008 FI-04 0 46 23 31 0 0 0 46 31 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 30 25 22 9 3 0 43 31 92
2017 FI-01 15 35 20 20 10 0 0 50 30 20
2017 FI-02 12 44 20 8 8 8 0 61 17 25
2017 FI-03 10 27 27 23 10 3 0 38 34 30
2017 FI-04 7 13 33 40 7 0 0 20 47 15
2014 FI 14 29 35 15 3 4 0 45 19 118
2014 FI-01 10 20 44 13 3 10 0 33 18 30
2014 FI-02 17 30 36 14 3 0 0 47 17 36
2014 FI-03 12 38 26 18 3 3 0 52 21 34
2014 FI-04 13 31 38 13 0 6 0 47 13 16
2011 FI 8 20 23 24 20 6 0 29 46 101
2011 FI-01 8 19 23 31 12 8 0 29 46 26
2011 FI-02 7 17 23 13 30 10 0 26 48 30
2011 FI-03 12 19 23 23 23 0 0 31 46 26
2011 FI-04 6 28 22 28 11 6 0 35 41 18
2008 FI 4 19 15 29 24 8 1 25 58 84
2008 FI-01 0 29 14 14 21 21 0 36 45 14
2008 FI-02 4 25 14 36 14 4 4 31 54 28
2008 FI-03 7 11 19 15 37 11 0 21 58 27
2008 FI-04 0 15 15 54 15 0 0 15 69 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 34 21 15 13 4 0 48 30 91
2017 FI-01 16 32 26 16 11 0 0 47 26 19
2017 FI-02 16 32 20 20 8 4 0 50 29 25
2017 FI-03 7 37 23 17 13 3 0 45 31 30
2017 FI-04 13 33 13 7 27 7 0 50 36 15
2014 FI 16 33 28 11 7 5 0 52 19 118
2014 FI-01 13 20 37 16 7 7 0 36 25 30
2014 FI-02 14 47 11 14 12 3 0 62 26 36
2014 FI-03 21 35 26 6 6 6 0 59 13 34
2014 FI-04 13 25 56 0 0 6 0 40 0 16
2011 FI 10 23 23 16 20 9 0 36 39 101
2011 FI-01 8 31 19 27 8 8 0 42 38 26
2011 FI-02 3 13 30 7 30 17 0 20 44 30
2011 FI-03 15 27 19 12 23 4 0 44 36 26
2011 FI-04 17 22 17 22 17 6 0 41 41 18
2008 FI 5 19 25 24 15 11 1 27 45 84
2008 FI-01 0 7 36 29 21 7 0 8 54 14
2008 FI-02 4 29 18 29 7 11 4 38 42 28
2008 FI-03 11 15 30 11 30 4 0 27 42 27
2008 FI-04 0 23 23 23 0 31 0 33 33 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 35 27 18 7 1 0 47 25 92
2017 FI-01 25 40 5 20 10 0 0 65 30 20
2017 FI-02 8 36 36 20 0 0 0 44 20 25
2017 FI-03 10 30 33 13 10 3 0 41 24 30
2017 FI-04 7 40 27 20 7 0 0 47 27 15
2014 FI 16 32 25 21 3 3 0 49 25 118
2014 FI-01 13 27 30 20 7 3 0 41 27 30
2014 FI-02 14 44 25 17 0 0 0 58 17 36
2014 FI-03 21 29 21 24 3 3 0 52 27 34
2014 FI-04 13 25 25 31 0 6 0 40 33 16
2011 FI 6 36 23 16 16 4 0 43 33 101
2011 FI-01 8 35 27 15 12 4 0 44 28 26
2011 FI-02 3 33 23 17 20 3 0 38 38 30
2011 FI-03 8 46 12 12 19 4 0 56 32 26
2011 FI-04 6 28 28 22 11 6 0 35 35 18
2008 FI 6 25 18 28 18 4 1 33 48 83
2008 FI-01 0 29 21 29 14 7 0 31 46 14
2008 FI-02 7 22 19 41 7 0 4 31 50 27
2008 FI-03 7 26 19 7 33 7 0 36 44 27
2008 FI-04 8 23 15 38 15 0 0 31 54 13
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 25 47 14 8 5 0 0 73 13 91
2017 FI-01 26 53 16 0 5 0 0 79 5 19
2017 FI-02 32 48 4 12 4 0 0 80 16 25
2017 FI-03 20 47 17 10 7 0 0 67 17 30
2017 FI-04 27 47 13 7 7 0 0 73 13 15
2014 FI 31 41 18 8 3 0 0 72 10 118
2014 FI-01 20 37 23 20 0 0 0 57 20 30
2014 FI-02 50 33 14 0 3 0 0 83 3 36
2014 FI-03 32 47 15 6 0 0 0 79 6 34
2014 FI-04 13 56 25 0 6 0 0 69 6 16
2011 FI 35 35 12 13 6 0 0 69 19 101
2011 FI-01 42 35 8 8 8 0 0 77 15 26
2011 FI-02 33 30 20 13 3 0 0 63 17 30
2011 FI-03 38 38 8 12 4 0 0 77 15 26
2011 FI-04 22 39 11 17 11 0 0 61 28 18

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 32 45 12 7 3 0 1 78 10 91
2017 FI-01 47 26 21 0 5 0 0 74 5 19
2017 FI-02 24 60 12 0 4 0 0 84 4 25
2017 FI-03 30 47 7 13 3 0 0 77 17 30
2017 FI-04 33 40 13 7 0 0 7 79 7 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 10 28 17 12 11 15 7 49 29 92
2017 FI-01 20 20 15 10 5 25 5 57 21 20
2017 FI-02 12 12 20 4 20 12 20 35 35 25
2017 FI-03 7 33 17 20 7 17 0 48 32 30
2017 FI-04 0 47 20 13 13 7 0 50 29 15
2014 FI 13 29 19 12 2 20 5 57 18 118
2014 FI-01 16 26 7 10 0 38 3 72 17 30
2014 FI-02 3 33 25 12 0 17 11 50 16 36
2014 FI-03 24 26 24 12 6 6 3 55 19 34
2014 FI-04 13 38 19 6 0 25 0 67 8 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 47 28 20 2 3 0 0 75 5 92
2017 FI-01 55 25 15 0 5 0 0 80 5 20
2017 FI-02 56 28 12 4 0 0 0 84 4 25
2017 FI-03 37 33 23 3 3 0 0 70 7 30
2017 FI-04 40 27 27 0 7 0 0 67 7 15
2014 FI 48 29 14 8 0 0 0 78 8 118
2014 FI-01 47 33 17 3 0 0 0 80 3 30
2014 FI-02 44 39 6 12 0 0 0 83 12 36
2014 FI-03 56 21 18 6 0 0 0 76 6 34
2014 FI-04 50 25 19 6 0 0 0 75 6 16
2011 FI 37 46 11 4 2 0 1 83 6 101
2011 FI-01 46 27 19 4 0 0 4 76 4 26
2011 FI-02 40 43 7 3 7 0 0 83 10 30
2011 FI-03 31 54 8 8 0 0 0 85 8 26
2011 FI-04 28 67 6 0 0 0 0 94 0 18
2008 FI 29 33 17 12 7 2 0 63 20 84
2008 FI-01 36 21 7 21 14 0 0 57 36 14
2008 FI-02 36 32 18 11 0 4 0 70 11 28
2008 FI-03 26 37 22 4 7 4 0 65 12 27
2008 FI-04 15 38 8 23 15 0 0 54 38 13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 30 8 12 6 2 20 67 23 50
2017 FI-02 33 25 8 8 8 0 17 70 20 12
2017 FI-03 22 22 13 9 4 4 26 63 19 23
2017 FI-04 17 50 0 17 8 0 8 73 27 12
2014 FI 20 32 14 2 0 8 24 76 3 50
2014 FI-02 30 20 10 10 0 10 20 71 14 10
2014 FI-03 13 39 17 0 0 4 26 75 0 23
2014 FI-04 23 31 8 0 0 15 23 88 0 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 33 39 16 9 1 0 2 73 10 92
2017 FI-01 45 25 20 10 0 0 0 70 10 20
2017 FI-02 36 40 16 4 0 0 4 79 4 25
2017 FI-03 30 40 17 10 3 0 0 70 13 30
2017 FI-04 13 60 13 13 0 0 0 73 13 15
2014 FI 39 43 8 7 1 1 1 84 8 118
2014 FI-01 51 30 10 7 0 3 0 83 7 30
2014 FI-02 41 41 6 12 0 0 0 83 12 36
2014 FI-03 32 47 12 3 3 0 3 82 6 34
2014 FI-04 31 63 6 0 0 0 0 94 0 16
2011 FI 32 49 6 11 0 2 1 83 11 101
2011 FI-01 42 42 4 8 0 4 0 88 8 26
2011 FI-02 23 63 3 10 0 0 0 87 10 30
2011 FI-03 31 31 12 19 0 4 4 67 21 26
2011 FI-04 33 61 0 6 0 0 0 94 6 18
2008 FI 39 40 4 7 6 1 2 83 14 84
2008 FI-01 29 57 0 7 7 0 0 86 14 14
2008 FI-02 46 29 0 18 4 0 4 78 22 28
2008 FI-03 44 33 7 0 7 4 4 84 8 27
2008 FI-04 31 54 8 0 8 0 0 85 8 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 36 32 15 4 5 1 7 73 11 92
2017 FI-01 50 20 10 5 5 0 10 78 11 20
2017 FI-02 24 36 12 4 12 0 12 68 18 25
2017 FI-03 43 23 23 7 3 0 0 67 10 30
2017 FI-04 20 60 13 0 0 7 0 86 0 15
2014 FI 35 31 15 5 6 7 2 72 11 118
2014 FI-01 37 13 20 7 7 13 3 60 17 30
2014 FI-02 33 36 8 9 8 6 0 73 18 36
2014 FI-03 38 32 15 0 6 6 3 77 6 34
2014 FI-04 25 56 19 0 0 0 0 81 0 16
2011 FI 39 37 4 7 5 8 1 83 13 101
2011 FI-01 35 42 4 0 12 8 0 83 13 26
2011 FI-02 40 30 3 13 3 10 0 78 19 30
2011 FI-03 46 27 8 8 0 12 0 83 9 26
2011 FI-04 33 50 0 6 6 0 6 88 12 18
2008 FI 35 33 8 6 10 7 1 74 17 84
2008 FI-01 21 36 7 21 7 7 0 62 31 14
2008 FI-02 29 36 7 4 14 7 4 72 20 28
2008 FI-03 48 26 4 4 7 11 0 83 13 27
2008 FI-04 38 31 23 0 8 0 0 69 8 13

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 50 4 8 3 0 0 85 11 92
2017 FI-01 45 45 0 0 10 0 0 90 10 20
2017 FI-02 32 56 4 8 0 0 0 88 8 25
2017 FI-03 30 47 10 10 3 0 0 77 13 30
2017 FI-04 33 53 0 13 0 0 0 87 13 15
2014 FI 31 47 15 5 2 0 0 78 7 117
2014 FI-01 37 47 10 3 3 0 0 84 7 30
2014 FI-02 30 50 11 6 3 0 0 81 8 36
2014 FI-03 36 39 15 9 0 0 0 76 9 33
2014 FI-04 13 63 25 0 0 0 0 75 0 16
2011 FI 25 49 11 11 5 0 0 73 16 101
2011 FI-01 23 54 0 15 8 0 0 77 23 26
2011 FI-02 17 60 7 10 7 0 0 77 17 30
2011 FI-03 35 38 19 8 0 0 0 73 8 26
2011 FI-04 28 39 17 11 6 0 0 67 17 18
2008 FI 29 44 7 18 1 1 0 73 19 84
2008 FI-01 14 57 7 21 0 0 0 71 21 14
2008 FI-02 36 46 7 11 0 0 0 82 11 28
2008 FI-03 33 33 11 19 0 4 0 69 19 27
2008 FI-04 23 46 0 31 0 0 0 69 31 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 29 49 11 10 1 0 0 78 11 92
2017 FI-01 35 50 0 15 0 0 0 85 15 20
2017 FI-02 32 44 12 8 4 0 0 76 12 25
2017 FI-03 23 50 17 10 0 0 0 73 10 30
2017 FI-04 27 60 7 7 0 0 0 87 7 15
2014 FI 31 52 13 4 1 0 0 82 5 118
2014 FI-01 37 47 16 0 0 0 0 84 0 30
2014 FI-02 25 61 3 11 0 0 0 86 11 36
2014 FI-03 29 47 21 0 3 0 0 76 3 34
2014 FI-04 38 50 13 0 0 0 0 88 0 16
2011 FI 37 44 9 8 3 0 0 80 11 101
2011 FI-01 50 35 12 4 0 0 0 85 4 26
2011 FI-02 23 47 13 10 7 0 0 70 17 30
2011 FI-03 35 46 8 12 0 0 0 81 12 26
2011 FI-04 44 44 0 6 6 0 0 89 11 18
2008 FI 35 40 20 4 1 0 0 75 5 84
2008 FI-01 21 43 21 7 7 0 0 64 14 14
2008 FI-02 29 46 25 0 0 0 0 75 0 28
2008 FI-03 41 33 22 4 0 0 0 74 4 27
2008 FI-04 54 31 8 8 0 0 0 85 8 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 40 43 5 10 1 0 0 84 11 92
2017 FI-01 45 30 5 15 5 0 0 75 20 20
2017 FI-02 36 48 4 12 0 0 0 84 12 25
2017 FI-03 37 47 10 7 0 0 0 83 7 30
2017 FI-04 47 47 0 7 0 0 0 93 7 15
2014 FI 38 48 7 6 1 0 0 86 7 118
2014 FI-01 40 39 14 7 0 0 0 80 7 30
2014 FI-02 39 50 0 11 0 0 0 89 11 36
2014 FI-03 41 47 12 0 0 0 0 88 0 34
2014 FI-04 31 63 0 6 0 0 0 94 6 16
2011 FI 41 44 8 5 3 0 0 84 8 101
2011 FI-01 38 42 12 4 4 0 0 81 8 26
2011 FI-02 27 53 3 10 7 0 0 80 17 30
2011 FI-03 54 35 12 0 0 0 0 88 0 26
2011 FI-04 44 44 6 6 0 0 0 89 6 18
2008 FI 39 42 11 4 4 1 0 82 7 84
2008 FI-01 29 29 21 0 21 0 0 57 21 14
2008 FI-02 39 39 14 4 0 4 0 81 4 28
2008 FI-03 41 52 4 4 0 0 0 93 4 27
2008 FI-04 54 31 8 8 0 0 0 85 8 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 21 55 9 9 7 0 0 76 15 91
2017 FI-01 40 45 0 5 10 0 0 85 15 20
2017 FI-02 16 60 4 8 12 0 0 76 20 25
2017 FI-03 17 55 14 10 3 0 0 72 14 29
2017 FI-04 7 67 13 13 0 0 0 73 13 15
2014 FI 34 31 20 8 4 3 0 67 12 118
2014 FI-01 34 24 23 7 7 7 0 61 14 30
2014 FI-02 36 39 11 8 6 0 0 75 14 36
2014 FI-03 32 32 21 12 0 3 0 67 12 34
2014 FI-04 38 31 31 0 0 0 0 69 0 16
2011 FI 24 33 21 16 6 1 0 57 22 101
2011 FI-01 27 46 8 15 4 0 0 73 19 26
2011 FI-02 13 30 20 30 3 3 0 45 34 30
2011 FI-03 31 23 31 8 8 0 0 54 15 26
2011 FI-04 22 33 28 6 11 0 0 56 17 18
2008 FI 26 38 20 6 7 2 0 66 13 84
2008 FI-01 21 50 14 0 7 7 0 77 8 14
2008 FI-02 32 36 21 7 4 0 0 68 11 28
2008 FI-03 33 33 11 4 15 4 0 69 19 27
2008 FI-04 8 38 38 15 0 0 0 46 15 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 13 35 17 11 22 0 2 49 33 92
2017 FI-01 15 30 15 15 25 0 0 45 40 20
2017 FI-02 12 20 32 8 28 0 0 32 36 25
2017 FI-03 17 47 13 7 17 0 0 63 23 30
2017 FI-04 7 40 7 13 20 0 13 54 38 15
2014 FI 19 34 16 16 9 3 3 56 27 118
2014 FI-01 24 10 13 24 23 3 3 36 50 30
2014 FI-02 14 50 14 11 6 3 3 67 18 36
2014 FI-03 18 38 15 18 3 6 3 61 23 34
2014 FI-04 19 38 31 13 0 0 0 56 13 16
2011 FI 15 35 19 15 15 1 1 51 30 101
2011 FI-01 12 46 12 15 15 0 0 58 31 26
2011 FI-02 10 30 17 17 27 0 0 40 43 30
2011 FI-03 23 31 23 12 8 4 0 56 20 26
2011 FI-04 17 28 28 17 6 0 6 47 24 18
2008 FI 24 40 8 12 12 1 2 67 25 84
2008 FI-01 21 50 7 0 21 0 0 71 21 14
2008 FI-02 21 39 14 11 11 0 4 63 22 28
2008 FI-03 37 30 0 19 11 0 4 69 31 27
2008 FI-04 8 62 0 15 8 8 0 75 25 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 25 51 15 7 2 0 0 76 9 92
2017 FI-01 30 45 15 10 0 0 0 75 10 20
2017 FI-02 28 52 12 8 0 0 0 80 8 25
2017 FI-03 20 53 17 3 7 0 0 73 10 30
2017 FI-04 27 53 20 0 0 0 0 80 0 15
2014 FI 24 46 16 10 4 0 1 70 14 118
2014 FI-01 11 46 20 17 7 0 0 57 24 30
2014 FI-02 19 58 14 6 3 0 0 77 9 36
2014 FI-03 47 24 21 6 0 0 3 73 6 34
2014 FI-04 13 69 6 13 0 0 0 81 13 16
2011 FI 23 50 13 7 8 0 0 72 15 101
2011 FI-01 23 54 15 8 0 0 0 77 8 26
2011 FI-02 10 53 13 3 20 0 0 63 23 30
2011 FI-03 35 42 8 12 4 0 0 77 15 26
2011 FI-04 28 50 11 6 6 0 0 78 11 18

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 37 40 13 7 3 0 0 77 10 92
2017 FI-01 40 45 5 5 5 0 0 85 10 20
2017 FI-02 44 32 20 0 4 0 0 76 4 25
2017 FI-03 30 40 13 17 0 0 0 70 17 30
2017 FI-04 40 40 13 0 7 0 0 80 7 15
2014 FI 33 40 13 11 2 1 0 74 13 117
2014 FI-01 31 37 17 11 0 3 0 71 11 29
2014 FI-02 36 33 17 14 0 0 0 69 14 36
2014 FI-03 41 38 9 9 3 0 0 79 12 34
2014 FI-04 19 69 6 6 0 0 0 88 6 16

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 41 12 11 1 0 0 76 12 92
2017 FI-01 45 35 20 0 0 0 0 80 0 20
2017 FI-02 44 40 12 4 0 0 0 84 4 25
2017 FI-03 27 37 10 23 3 0 0 63 27 30
2017 FI-04 20 60 7 13 0 0 0 80 13 15
2014 FI 31 46 16 6 1 0 0 77 7 118
2014 FI-01 24 43 30 3 0 0 0 66 3 30
2014 FI-02 44 44 3 6 3 0 0 88 9 36
2014 FI-03 32 47 12 9 0 0 0 79 9 34
2014 FI-04 19 56 25 0 0 0 0 75 0 16
2011 FI 34 41 13 10 3 0 0 74 13 101
2011 FI-01 42 35 8 8 8 0 0 77 15 26
2011 FI-02 40 37 10 13 0 0 0 77 13 30
2011 FI-03 31 38 15 12 4 0 0 69 15 26
2011 FI-04 17 61 17 6 0 0 0 78 6 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 52 22 10 1 3 1 66 11 92
2017 FI-01 15 60 20 5 0 0 0 75 5 20
2017 FI-02 16 48 20 8 0 4 4 70 9 25
2017 FI-03 7 47 23 13 3 7 0 57 18 30
2017 FI-04 7 60 20 13 0 0 0 67 13 15

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 45 38 9 3 4 1 0 84 8 92
2017 FI-01 60 25 15 0 0 0 0 85 0 20
2017 FI-02 36 48 12 0 0 4 0 88 0 25
2017 FI-03 37 47 3 10 3 0 0 83 13 30
2017 FI-04 47 27 7 0 20 0 0 73 20 15
2014 FI 52 35 9 3 2 0 0 86 4 118
2014 FI-01 53 33 14 0 0 0 0 86 0 30
2014 FI-02 50 36 8 3 3 0 0 86 6 36
2014 FI-03 59 32 6 0 3 0 0 91 3 34
2014 FI-04 44 44 6 6 0 0 0 88 6 16
2011 FI 42 41 8 5 5 0 0 82 10 101
2011 FI-01 46 31 12 8 4 0 0 77 12 26
2011 FI-02 37 47 7 7 3 0 0 83 10 30
2011 FI-03 50 31 8 4 8 0 0 81 12 26
2011 FI-04 28 61 6 0 6 0 0 89 6 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 28 29 12 10 10 1 10 65 22 92
2017 FI-01 30 35 10 5 10 0 10 72 17 20
2017 FI-02 24 24 24 20 4 0 4 50 25 25
2017 FI-03 37 30 3 7 10 3 10 77 19 30
2017 FI-04 20 27 13 7 20 0 13 54 31 15
2014 FI 38 34 12 7 2 3 4 78 9 118
2014 FI-01 33 34 13 7 0 7 7 77 8 30
2014 FI-02 41 34 8 6 6 0 6 80 12 36
2014 FI-03 41 29 15 6 0 6 3 77 6 34
2014 FI-04 38 50 0 13 0 0 0 88 13 16
2011 FI 36 22 9 6 17 0 11 64 26 101
2011 FI-01 27 19 12 8 12 0 23 60 25 26
2011 FI-02 47 10 3 3 20 0 17 68 28 30
2011 FI-03 50 19 12 0 19 0 0 69 19 26
2011 FI-04 11 44 11 17 17 0 0 56 33 18
2008 FI 43 20 12 11 6 2 5 69 18 83
2008 FI-01 29 14 21 14 21 0 0 43 36 14
2008 FI-02 46 18 14 7 0 4 11 75 8 28
2008 FI-03 50 27 8 12 0 4 0 80 12 26
2008 FI-04 46 23 8 8 15 0 0 69 23 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 37 45 12 3 3 0 0 82 7 92
2017 FI-01 40 55 5 0 0 0 0 95 0 20
2017 FI-02 48 44 8 0 0 0 0 92 0 25
2017 FI-03 30 37 20 3 10 0 0 67 13 30
2017 FI-04 33 40 13 13 0 0 0 73 13 15
2014 FI 40 39 14 5 2 0 0 79 7 118
2014 FI-01 47 43 7 3 0 0 0 89 3 30
2014 FI-02 47 36 11 3 3 0 0 83 6 36
2014 FI-03 38 32 18 9 3 0 0 71 12 34
2014 FI-04 13 50 31 6 0 0 0 63 6 16
2011 FI 33 37 19 10 2 0 0 69 12 101
2011 FI-01 42 31 23 4 0 0 0 73 4 26
2011 FI-02 43 40 10 7 0 0 0 83 7 30
2011 FI-03 23 46 15 12 4 0 0 69 15 26
2011 FI-04 17 28 28 22 6 0 0 44 28 18
2008 FI 16 45 24 12 2 1 0 61 15 83
2008 FI-01 8 54 23 15 0 0 0 62 15 13
2008 FI-02 29 46 14 7 0 4 0 78 7 28
2008 FI-03 7 41 33 11 7 0 0 48 19 27
2008 FI-04 8 46 31 15 0 0 0 54 15 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 25 11 5 3 1 4 79 9 92
2017 FI-01 65 10 10 10 5 0 0 75 15 20
2017 FI-02 36 32 12 4 4 4 8 77 9 25
2017 FI-03 57 27 3 7 0 0 7 89 7 30
2017 FI-04 40 33 20 0 7 0 0 73 7 15
2014 FI 60 24 6 5 3 1 0 85 9 118
2014 FI-01 57 30 3 4 7 0 0 86 11 30
2014 FI-02 53 25 8 8 3 3 0 80 11 36
2014 FI-03 76 15 3 3 3 0 0 91 6 34
2014 FI-04 56 38 0 6 0 0 0 94 6 16
2011 FI 52 30 8 3 4 1 2 85 7 101
2011 FI-01 50 35 4 4 4 0 4 88 8 26
2011 FI-02 47 23 17 7 3 0 3 72 10 30
2011 FI-03 65 23 4 0 4 4 0 92 4 26
2011 FI-04 50 39 6 0 6 0 0 89 6 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 FI 29 33 38 92
2017 FI-01 35 45 20 20
2017 FI-02 24 20 56 25
2017 FI-03 27 30 43 30
2017 FI-04 40 47 13 15
2014 FI 21 40 39 118
2014 FI-01 20 43 36 30
2014 FI-02 34 19 47 36
2014 FI-03 15 50 35 34
2014 FI-04 6 63 31 16
2011 FI 30 38 33 101
2011 FI-01 19 46 35 26
2011 FI-02 43 27 30 30
2011 FI-03 23 35 42 26
2011 FI-04 33 44 22 18

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 FI 22 19 41 0 4 15 27
2014 FI 4 45 43 4 9999 4 25
2014 FI-02 8 51 41 0 9999 0 12
2011 FI 10 23 47 3 9999 17 30
2011 FI-02 0 31 46 8 9999 15 13
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 36 40 14 7 3 0 0 76 10 90
2017 FI-01 44 28 17 6 6 0 0 72 11 18
2017 FI-02 32 48 16 0 4 0 0 80 4 25
2017 FI-03 40 40 7 13 0 0 0 80 13 30
2017 FI-04 27 40 20 7 7 0 0 67 13 15
2014 FI 37 41 15 4 2 1 0 79 6 118
2014 FI-01 23 51 23 3 0 0 0 74 3 30
2014 FI-02 41 42 11 3 3 0 0 83 6 36
2014 FI-03 47 32 12 6 0 3 0 82 6 34
2014 FI-04 38 44 13 0 6 0 0 81 6 16
2011 FI 28 54 13 5 0 0 0 82 5 101
2011 FI-01 31 65 4 0 0 0 0 96 0 26
2011 FI-02 27 53 13 7 0 0 0 80 7 30
2011 FI-03 27 54 12 8 0 0 0 81 8 26
2011 FI-04 28 44 22 6 0 0 0 72 6 18
2008 FI 29 46 7 11 5 2 0 77 16 84
2008 FI-01 21 36 7 21 14 0 0 57 36 14
2008 FI-02 29 36 14 14 0 7 0 69 15 28
2008 FI-03 30 59 4 0 7 0 0 89 7 27
2008 FI-04 38 46 0 15 0 0 0 85 15 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 20 52 21 4 1 2 0 73 6 92
2017 FI-01 30 55 10 5 0 0 0 85 5 20
2017 FI-02 16 44 32 0 0 8 0 65 0 25
2017 FI-03 20 53 20 3 3 0 0 73 7 30
2017 FI-04 13 60 20 7 0 0 0 73 7 15
2014 FI 24 52 18 6 1 0 0 75 7 118
2014 FI-01 13 57 27 3 0 0 0 70 3 30
2014 FI-02 25 58 11 3 3 0 0 83 6 36
2014 FI-03 29 47 15 9 0 0 0 76 9 34
2014 FI-04 25 44 19 13 0 0 0 69 13 16
2011 FI 15 36 22 17 9 2 0 52 26 101
2011 FI-01 15 31 27 23 4 0 0 46 27 26
2011 FI-02 10 43 23 10 13 0 0 53 23 30
2011 FI-03 19 38 15 15 8 4 0 60 24 26
2011 FI-04 17 28 22 17 11 6 0 47 29 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 24 40 18 9 0 4 28 30 92
2017 FI-01 5 10 25 35 25 0 0 60 15 20
2017 FI-02 4 12 52 20 8 0 4 29 17 25
2017 FI-03 7 40 33 13 0 0 7 14 50 30
2017 FI-04 0 27 53 7 7 0 7 14 29 15
2014 FI 3 28 50 13 4 0 1 18 32 118
2014 FI-01 7 30 54 7 3 0 0 10 36 30
2014 FI-02 0 25 50 22 3 0 0 25 25 36
2014 FI-03 3 29 50 9 6 0 3 15 33 34
2014 FI-04 0 25 50 19 6 0 0 25 25 16
2011 FI 9 38 33 14 5 2 0 19 47 101
2011 FI-01 8 31 27 19 12 4 0 32 40 26
2011 FI-02 3 37 40 10 7 3 0 17 41 30
2011 FI-03 8 35 42 15 0 0 0 15 42 26
2011 FI-04 22 50 17 11 0 0 0 11 72 18
2008 FI 16 46 29 5 4 1 0 9 62 83
2008 FI-01 14 57 29 0 0 0 0 0 71 14
2008 FI-02 11 29 39 7 11 4 0 19 41 28
2008 FI-03 15 62 15 8 0 0 0 8 77 26
2008 FI-04 31 38 31 0 0 0 0 0 69 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 3 22 34 21 16 1 3 39 26 92
2017 FI-01 0 30 20 15 35 0 0 50 30 20
2017 FI-02 0 16 36 24 16 4 4 43 17 25
2017 FI-03 10 23 30 27 3 0 7 32 36 30
2017 FI-04 0 20 53 7 20 0 0 27 20 15
2014 FI 6 23 36 19 8 7 1 29 31 118
2014 FI-01 7 26 40 13 3 11 0 18 37 30
2014 FI-02 3 20 30 28 11 8 0 42 25 36
2014 FI-03 6 24 32 21 9 6 3 32 32 34
2014 FI-04 0 25 56 13 6 0 0 19 25 16
2011 FI 19 39 25 9 4 2 3 14 60 101
2011 FI-01 8 31 31 8 8 8 8 18 45 26
2011 FI-02 20 30 23 17 7 0 3 24 52 30
2011 FI-03 15 54 31 0 0 0 0 0 69 26
2011 FI-04 39 39 11 11 0 0 0 11 78 18
2008 FI 31 36 23 5 2 2 0 7 69 83
2008 FI-01 14 36 29 14 0 7 0 15 54 14
2008 FI-02 26 26 30 7 7 4 0 15 54 27
2008 FI-03 41 41 19 0 0 0 0 0 81 27
2008 FI-04 46 54 0 0 0 0 0 0 100 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 28 36 18 4 0 4 24 39 92
2017 FI-01 5 25 25 20 15 0 10 39 33 20
2017 FI-02 0 28 40 28 4 0 0 32 28 25
2017 FI-03 13 33 40 7 0 0 7 7 50 30
2017 FI-04 20 27 27 27 0 0 0 27 47 15
2014 FI 13 28 41 10 4 0 3 15 42 118
2014 FI-01 13 27 33 17 0 0 10 19 45 30
2014 FI-02 12 25 52 6 6 0 0 11 36 36
2014 FI-03 12 29 38 15 3 0 3 18 42 34
2014 FI-04 13 31 44 0 13 0 0 13 44 16
2011 FI 16 34 32 12 4 0 3 16 51 101
2011 FI-01 4 27 46 15 4 0 4 20 32 26
2011 FI-02 17 30 27 13 7 0 7 21 50 30
2011 FI-03 8 42 38 8 4 0 0 12 50 26
2011 FI-04 44 33 11 11 0 0 0 11 78 18
2008 FI 35 34 22 2 2 4 1 5 72 83
2008 FI-01 14 57 21 0 0 7 0 0 77 14
2008 FI-02 22 19 33 7 7 7 4 17 46 27
2008 FI-03 48 33 19 0 0 0 0 0 81 27
2008 FI-04 54 38 8 0 0 0 0 0 92 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 5 25 26 29 12 0 2 42 31 92
2017 FI-01 0 15 15 35 30 0 5 68 16 20
2017 FI-02 8 8 32 44 8 0 0 52 16 25
2017 FI-03 7 40 27 17 7 0 3 24 48 30
2017 FI-04 7 40 33 13 7 0 0 20 47 15
2014 FI 6 20 38 27 9 0 1 36 26 117
2014 FI-01 0 14 34 35 18 0 0 52 14 29
2014 FI-02 3 22 36 31 8 0 0 39 25 36
2014 FI-03 12 18 41 24 3 0 3 27 30 34
2014 FI-04 6 31 44 13 6 0 0 19 38 16
2011 FI 11 24 44 15 5 1 1 20 35 101
2011 FI-01 0 12 50 23 12 0 4 36 12 26
2011 FI-02 10 13 40 27 7 3 0 34 24 30
2011 FI-03 12 38 46 4 0 0 0 4 50 26
2011 FI-04 28 39 33 0 0 0 0 0 67 18
2008 FI 30 24 29 12 4 1 0 16 55 83
2008 FI-01 14 36 36 14 0 0 0 14 50 14
2008 FI-02 19 22 26 19 11 4 0 31 42 27
2008 FI-03 41 26 22 11 0 0 0 11 67 27
2008 FI-04 54 8 38 0 0 0 0 0 62 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 7 25 34 23 8 2 2 32 33 92
2017 FI-01 10 15 25 15 30 0 5 47 26 20
2017 FI-02 0 16 52 28 0 4 0 29 17 25
2017 FI-03 10 37 23 27 0 3 0 28 48 30
2017 FI-04 7 33 40 13 7 0 0 20 40 15
2014 FI 12 25 31 17 8 3 3 27 40 118
2014 FI-01 13 23 26 18 10 7 3 31 40 30
2014 FI-02 9 19 39 19 11 3 0 31 29 36
2014 FI-03 12 32 26 18 6 3 3 25 47 34
2014 FI-04 6 31 38 13 6 0 6 20 40 16
2011 FI 22 26 26 16 9 0 2 25 48 101
2011 FI-01 15 15 23 23 23 0 0 46 31 26
2011 FI-02 13 20 27 27 10 0 3 38 34 30
2011 FI-03 23 38 38 0 0 0 0 0 62 26
2011 FI-04 39 33 11 11 0 0 6 12 76 18
2008 FI 24 23 31 16 5 0 1 21 48 83
2008 FI-01 7 29 29 21 7 0 7 31 38 14
2008 FI-02 19 19 30 22 11 0 0 33 37 27
2008 FI-03 30 30 33 7 0 0 0 7 59 27
2008 FI-04 46 8 38 8 0 0 0 8 54 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 5 25 25 21 18 1 4 41 32 92
2017 FI-01 0 30 10 25 30 0 5 58 32 20
2017 FI-02 0 24 36 28 8 0 4 38 25 25
2017 FI-03 10 27 27 10 17 3 7 30 41 30
2017 FI-04 13 20 20 20 27 0 0 47 33 15
2014 FI 4 9 36 29 14 3 4 47 14 118
2014 FI-01 0 17 39 20 10 3 10 35 20 30
2014 FI-02 6 6 28 36 17 6 3 57 13 36
2014 FI-03 3 6 38 29 18 3 3 50 9 34
2014 FI-04 0 6 50 31 13 0 0 44 6 16
2011 FI 13 27 33 11 12 1 3 24 42 100
2011 FI-01 12 32 20 12 20 4 0 33 46 25
2011 FI-02 0 27 37 10 17 0 10 30 30 30
2011 FI-03 15 35 38 12 0 0 0 12 50 26
2011 FI-04 33 11 33 11 11 0 0 22 44 18
2008 FI 29 24 32 10 5 0 1 14 53 84
2008 FI-01 29 29 36 7 0 0 0 7 57 14
2008 FI-02 21 18 32 14 14 0 0 29 39 28
2008 FI-03 33 33 19 11 0 0 4 12 69 27
2008 FI-04 38 15 46 0 0 0 0 0 54 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 5 18 45 21 9 1 1 30 24 92
2017 FI-01 5 5 45 20 25 0 0 45 10 20
2017 FI-02 0 8 64 20 0 4 4 22 9 25
2017 FI-03 10 30 30 23 7 0 0 30 40 30
2017 FI-04 7 27 40 20 7 0 0 27 33 15
2014 FI 9 17 41 20 8 4 1 30 27 118
2014 FI-01 3 20 47 20 7 3 0 28 24 30
2014 FI-02 9 8 44 19 14 6 0 35 18 36
2014 FI-03 9 15 32 26 9 6 3 39 26 34
2014 FI-04 13 38 50 0 0 0 0 0 50 16

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 42 37 12 5 2 1 0 80 8 92
2017 FI-01 55 25 10 5 0 5 0 84 5 20
2017 FI-02 48 32 12 8 0 0 0 80 8 25
2017 FI-03 40 37 10 7 7 0 0 77 13 30
2017 FI-04 20 67 13 0 0 0 0 87 0 15
2014 FI 52 35 4 6 2 1 0 88 8 118
2014 FI-01 57 26 7 7 0 3 0 86 7 30
2014 FI-02 44 45 6 3 3 0 0 89 6 36
2014 FI-03 59 32 3 3 3 0 0 91 6 34
2014 FI-04 56 38 0 6 0 0 0 94 6 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 51 32 13 4 0 0 0 83 4 92
2017 FI-01 65 15 20 0 0 0 0 80 0 20
2017 FI-02 68 20 4 8 0 0 0 88 8 25
2017 FI-03 37 40 23 0 0 0 0 77 0 30
2017 FI-04 33 53 0 13 0 0 0 87 13 15
2014 FI 54 35 7 4 0 0 0 89 4 118
2014 FI-01 63 24 7 7 0 0 0 87 7 30
2014 FI-02 50 39 3 9 0 0 0 88 9 36
2014 FI-03 62 29 9 0 0 0 0 91 0 34
2014 FI-04 38 56 6 0 0 0 0 94 0 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 41 18 2 1 4 2 77 3 92
2017 FI-01 45 40 5 0 0 5 5 94 0 20
2017 FI-02 32 36 20 0 4 4 4 74 4 25
2017 FI-03 27 40 23 7 0 3 0 69 7 30
2017 FI-04 20 53 20 0 0 7 0 79 0 15
2014 FI 37 40 12 2 0 9 0 85 2 118
2014 FI-01 39 37 13 0 0 11 0 85 0 30
2014 FI-02 36 42 8 6 0 8 0 85 6 36
2014 FI-03 41 32 15 0 0 12 0 83 0 34
2014 FI-04 31 56 6 0 0 6 0 93 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 51 17 2 2 3 1 77 5 92
2017 FI-01 40 40 5 5 0 5 5 89 6 20
2017 FI-02 24 56 12 0 0 8 0 87 0 25
2017 FI-03 17 50 23 3 7 0 0 67 10 30
2017 FI-04 13 53 33 0 0 0 0 67 0 15
2014 FI 40 46 6 3 0 5 0 91 3 116
2014 FI-01 46 36 7 4 0 8 0 89 4 28
2014 FI-02 39 53 0 3 0 6 0 97 3 36
2014 FI-03 50 35 6 3 0 6 0 91 3 34
2014 FI-04 19 69 13 0 0 0 0 88 0 16
2011 FI 21 47 19 9 0 5 0 71 9 101
2011 FI-01 19 50 12 15 0 4 0 72 16 26
2011 FI-02 20 47 20 7 0 7 0 71 7 30
2011 FI-03 27 46 15 4 0 8 0 79 4 26
2011 FI-04 17 39 33 11 0 0 0 56 11 18

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 36 45 12 8 0 0 0 80 8 92
2017 FI-01 40 45 15 0 0 0 0 85 0 20
2017 FI-02 48 48 0 4 0 0 0 96 4 25
2017 FI-03 27 40 20 13 0 0 0 67 13 30
2017 FI-04 33 40 13 13 0 0 0 73 13 15
2014 FI 45 42 10 3 0 0 0 87 3 118
2014 FI-01 36 40 20 3 0 0 0 76 3 30
2014 FI-02 58 34 6 3 0 0 0 92 3 36
2014 FI-03 44 50 3 3 0 0 0 94 3 34
2014 FI-04 38 56 6 0 0 0 0 94 0 16
2011 FI 29 44 16 6 4 2 0 74 10 101
2011 FI-01 27 54 8 8 4 0 0 81 12 26
2011 FI-02 30 37 17 10 3 3 0 69 14 30
2011 FI-03 38 35 15 4 8 0 0 73 12 26
2011 FI-04 17 50 28 0 0 6 0 71 0 18
2008 FI 27 39 15 12 4 1 1 68 16 84
2008 FI-01 7 57 29 7 0 0 0 64 7 14
2008 FI-02 43 18 18 14 4 0 4 63 19 28
2008 FI-03 26 41 15 7 7 4 0 69 15 27
2008 FI-04 23 54 0 23 0 0 0 77 23 13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 38 10 10 2 5 9 75 14 92
2017 FI-01 30 40 5 5 0 5 15 88 6 20
2017 FI-02 28 28 12 8 0 8 16 74 11 25
2017 FI-03 23 50 13 10 3 0 0 73 13 30
2017 FI-04 20 33 7 20 7 13 0 62 31 15
2014 FI 36 32 11 9 0 8 4 77 11 118
2014 FI-01 37 23 13 7 0 14 7 75 8 30
2014 FI-02 30 42 11 8 0 3 6 79 9 36
2014 FI-03 44 32 12 9 0 0 3 79 9 34
2014 FI-04 31 31 6 6 0 25 0 83 8 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 29 52 16 0 0 1 1 83 0 92
2017 FI-01 40 50 10 0 0 0 0 90 0 20
2017 FI-02 32 52 12 0 0 4 0 88 0 25
2017 FI-03 20 53 23 0 0 0 3 76 0 30
2017 FI-04 33 47 20 0 0 0 0 80 0 15
2014 FI 23 60 10 3 0 5 0 87 3 118
2014 FI-01 23 61 10 3 0 3 0 86 3 30
2014 FI-02 22 67 8 3 0 0 0 89 3 36
2014 FI-03 29 50 6 3 0 12 0 90 3 34
2014 FI-04 13 69 13 0 0 6 0 87 0 16
2011 FI 22 43 21 5 2 8 0 70 8 101
2011 FI-01 23 42 23 0 0 12 0 74 0 26
2011 FI-02 20 50 13 10 0 7 0 75 11 30
2011 FI-03 27 38 23 4 0 8 0 71 4 26
2011 FI-04 17 39 28 6 6 6 0 59 12 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 25 45 21 7 1 1 1 71 8 92
2017 FI-01 40 35 20 5 0 0 0 75 5 20
2017 FI-02 20 40 28 4 0 4 4 65 4 25
2017 FI-03 20 53 17 10 0 0 0 73 10 30
2017 FI-04 27 40 20 7 7 0 0 67 13 15
2014 FI 29 50 11 4 3 3 1 82 7 118
2014 FI-01 23 51 16 0 7 3 0 76 7 30
2014 FI-02 25 61 3 6 0 3 3 91 6 36
2014 FI-03 38 38 12 6 3 3 0 79 9 34
2014 FI-04 31 56 13 0 0 0 0 88 0 16
2011 FI 25 43 19 7 6 1 0 68 13 101
2011 FI-01 15 38 27 4 12 4 0 56 16 26
2011 FI-02 27 47 13 13 0 0 0 73 13 30
2011 FI-03 35 50 8 4 4 0 0 85 8 26
2011 FI-04 22 33 28 6 11 0 0 56 17 18
2008 FI 30 40 13 6 7 4 0 73 14 84
2008 FI-01 29 50 0 14 7 0 0 79 21 14
2008 FI-02 25 46 18 0 7 4 0 74 7 28
2008 FI-03 37 26 15 7 7 7 0 68 16 27
2008 FI-04 31 54 8 0 8 0 0 85 8 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 46 20 8 2 9 0 68 11 92
2017 FI-01 30 45 10 5 0 10 0 83 6 20
2017 FI-02 12 28 24 16 4 16 0 48 24 25
2017 FI-03 13 53 23 3 0 7 0 71 4 30
2017 FI-04 13 53 20 7 7 0 0 67 13 15
2014 FI 21 37 20 9 1 8 3 66 11 118
2014 FI-01 20 31 23 10 0 13 3 61 12 30
2014 FI-02 19 34 19 11 3 8 6 62 16 36
2014 FI-03 21 38 21 9 0 9 3 67 10 34
2014 FI-04 31 56 13 0 0 0 0 88 0 16
2011 FI 10 39 19 15 6 9 3 55 24 101
2011 FI-01 4 35 12 12 12 15 12 53 32 26
2011 FI-02 7 40 17 17 3 17 0 56 24 30
2011 FI-03 19 35 23 19 4 0 0 54 23 26
2011 FI-04 11 50 22 11 6 0 0 61 17 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 24 18 18 13 10 5 41 37 92
2017 FI-01 30 15 20 25 5 5 0 47 32 20
2017 FI-02 4 32 20 8 16 12 8 45 30 25
2017 FI-03 7 20 17 23 13 10 10 33 46 30
2017 FI-04 7 27 13 20 20 13 0 38 46 15
2014 FI 13 28 18 17 7 13 4 50 28 118
2014 FI-01 20 20 7 20 7 24 3 54 36 30
2014 FI-02 11 36 22 8 6 8 8 57 17 36
2014 FI-03 18 24 21 18 9 9 3 47 30 34
2014 FI-04 0 38 19 25 6 13 0 43 36 16
2011 FI 13 18 18 18 9 19 6 41 36 101
2011 FI-01 12 15 19 15 12 15 12 37 37 26
2011 FI-02 3 23 20 23 3 23 3 36 36 30
2011 FI-03 23 12 19 4 12 23 8 50 22 26
2011 FI-04 17 22 6 33 11 11 0 44 50 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 54 2 4 1 0 0 92 5 92
2017 FI-01 55 40 0 0 5 0 0 95 5 20
2017 FI-02 32 64 0 4 0 0 0 96 4 25
2017 FI-03 43 43 7 7 0 0 0 87 7 30
2017 FI-04 20 73 0 7 0 0 0 93 7 15
2014 FI 45 45 3 7 0 0 0 90 7 118
2014 FI-01 54 33 3 10 0 0 0 87 10 30
2014 FI-02 50 47 3 0 0 0 0 97 0 36
2014 FI-03 38 50 3 9 0 0 0 88 9 34
2014 FI-04 25 56 6 13 0 0 0 81 13 16
2011 FI 50 40 6 5 0 0 0 89 5 101
2011 FI-01 58 35 0 8 0 0 0 92 8 26
2011 FI-02 47 43 3 7 0 0 0 90 7 30
2011 FI-03 58 35 4 4 0 0 0 92 4 26
2011 FI-04 28 50 22 0 0 0 0 78 0 18
2008 FI 49 38 5 6 2 0 0 87 8 84
2008 FI-01 29 57 7 0 7 0 0 86 7 14
2008 FI-02 61 36 4 0 0 0 0 96 0 28
2008 FI-03 59 30 0 11 0 0 0 89 11 27
2008 FI-04 31 38 15 15 0 0 0 69 15 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 41 3 4 3 0 0 89 8 91
2017 FI-01 53 42 0 0 5 0 0 95 5 19
2017 FI-02 48 44 4 4 0 0 0 92 4 25
2017 FI-03 53 37 3 3 3 0 0 90 7 30
2017 FI-04 33 40 7 13 7 0 0 73 20 15
2014 FI 52 38 8 2 1 0 0 90 3 117
2014 FI-01 64 30 7 0 0 0 0 93 0 30
2014 FI-02 50 41 6 3 0 0 0 92 3 36
2014 FI-03 52 33 9 3 3 0 0 85 6 33
2014 FI-04 25 63 13 0 0 0 0 88 0 16
2011 FI 53 35 4 6 1 0 1 89 7 101
2011 FI-01 54 42 0 4 0 0 0 96 4 26
2011 FI-02 47 37 3 7 3 0 3 86 10 30
2011 FI-03 65 23 8 4 0 0 0 88 4 26
2011 FI-04 44 39 6 11 0 0 0 83 11 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 38 52 8 2 0 0 0 90 2 92
2017 FI-01 45 35 20 0 0 0 0 80 0 20
2017 FI-02 32 56 8 4 0 0 0 88 4 25
2017 FI-03 40 57 3 0 0 0 0 97 0 30
2017 FI-04 33 60 0 7 0 0 0 93 7 15
2014 FI 44 43 8 4 0 0 0 87 4 118
2014 FI-01 47 37 13 3 0 0 0 84 3 30
2014 FI-02 48 41 6 6 0 0 0 89 6 36
2014 FI-03 47 41 6 6 0 0 0 88 6 34
2014 FI-04 25 69 6 0 0 0 0 94 0 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 59 34 2 3 1 0 0 93 4 91
2017 FI-01 65 25 5 5 0 0 0 90 5 20
2017 FI-02 67 33 0 0 0 0 0 100 0 24
2017 FI-03 60 30 3 3 3 0 0 90 7 30
2017 FI-04 40 53 0 7 0 0 0 93 7 15
2014 FI 68 26 3 2 2 0 0 94 3 117
2014 FI-01 74 26 0 0 0 0 0 100 0 30
2014 FI-02 75 22 3 0 0 0 0 97 0 36
2014 FI-03 67 24 3 0 6 0 0 91 6 33
2014 FI-04 38 44 6 13 0 0 0 81 13 16
2011 FI 66 28 3 2 1 0 0 94 3 101
2011 FI-01 73 23 0 0 4 0 0 96 4 26
2011 FI-02 70 30 0 0 0 0 0 100 0 30
2011 FI-03 69 27 4 0 0 0 0 96 0 26
2011 FI-04 50 28 11 11 0 0 0 78 11 18
2008 FI 60 24 6 8 2 0 0 83 11 84
2008 FI-01 57 36 0 7 0 0 0 93 7 14
2008 FI-02 61 29 4 7 0 0 0 89 7 28
2008 FI-03 67 11 11 11 0 0 0 78 11 27
2008 FI-04 54 31 8 0 8 0 0 85 8 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 33 26 16 20 5 0 0 59 25 92
2017 FI-01 40 25 15 15 5 0 0 65 20 20
2017 FI-02 32 32 20 16 0 0 0 64 16 25
2017 FI-03 33 20 7 30 10 0 0 53 40 30
2017 FI-04 20 27 33 13 7 0 0 47 20 15
2014 FI 31 27 17 21 3 0 0 58 25 117
2014 FI-01 40 26 20 14 0 0 0 66 14 30
2014 FI-02 33 23 11 30 3 0 0 56 33 36
2014 FI-03 30 33 21 15 0 0 0 64 15 33
2014 FI-04 13 31 13 25 19 0 0 44 44 16
2011 FI 40 27 11 18 5 0 0 66 23 101
2011 FI-01 42 31 12 12 4 0 0 73 15 26
2011 FI-02 40 20 10 17 13 0 0 60 30 30
2011 FI-03 42 35 15 8 0 0 0 77 8 26
2011 FI-04 33 22 6 39 0 0 0 56 39 18
2008 FI 45 27 6 18 5 0 0 71 23 83
2008 FI-01 46 31 15 8 0 0 0 77 8 13
2008 FI-02 46 25 4 21 4 0 0 71 25 28
2008 FI-03 41 33 7 11 7 0 0 74 19 27
2008 FI-04 46 15 0 31 8 0 0 62 38 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 28 14 9 3 0 0 74 12 92
2017 FI-01 50 30 10 5 5 0 0 80 10 20
2017 FI-02 48 32 20 0 0 0 0 80 0 25
2017 FI-03 40 23 13 17 7 0 0 63 23 30
2017 FI-04 40 33 13 13 0 0 0 73 13 15
2014 FI 53 24 12 9 2 0 0 77 11 118
2014 FI-01 66 16 11 3 3 0 0 83 7 30
2014 FI-02 47 23 14 14 3 0 0 70 17 36
2014 FI-03 53 29 9 9 0 0 0 82 9 34
2014 FI-04 50 25 19 6 0 0 0 75 6 16
2011 FI 60 30 4 5 0 0 1 91 5 101
2011 FI-01 65 31 0 0 0 0 4 100 0 26
2011 FI-02 67 23 0 10 0 0 0 90 10 30
2011 FI-03 65 27 8 0 0 0 0 92 0 26
2011 FI-04 33 44 11 11 0 0 0 78 11 18
2008 FI 63 25 1 6 1 0 4 91 7 84
2008 FI-01 79 7 0 7 0 0 7 92 8 14
2008 FI-02 68 25 0 4 0 0 4 96 4 28
2008 FI-03 56 33 0 7 0 0 4 92 8 27
2008 FI-04 54 31 8 0 8 0 0 85 8 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 75 18 3 3 1 0 0 92 4 91
2017 FI-01 68 32 0 0 0 0 0 100 0 19
2017 FI-02 80 4 12 0 4 0 0 84 4 25
2017 FI-03 70 23 0 7 0 0 0 93 7 30
2017 FI-04 80 13 0 7 0 0 0 93 7 15
2014 FI 80 13 4 3 1 0 0 93 3 118
2014 FI-01 83 10 4 3 0 0 0 93 3 30
2014 FI-02 75 20 3 0 3 0 0 94 3 36
2014 FI-03 88 9 0 3 0 0 0 97 3 34
2014 FI-04 75 13 13 0 0 0 0 88 0 16
2011 FI 79 15 3 3 0 0 0 94 3 101
2011 FI-01 96 4 0 0 0 0 0 100 0 26
2011 FI-02 73 20 7 0 0 0 0 93 0 30
2011 FI-03 88 12 0 0 0 0 0 100 0 26
2011 FI-04 50 28 6 17 0 0 0 78 17 18
2008 FI 83 6 2 2 4 0 2 91 6 84
2008 FI-01 86 7 0 0 0 0 7 100 0 14
2008 FI-02 82 11 4 0 0 0 4 96 0 28
2008 FI-03 96 0 0 4 0 0 0 96 4 27
2008 FI-04 54 8 8 8 23 0 0 62 31 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 40 10 10 3 1 2 76 14 91
2017 FI-01 45 25 15 15 0 0 0 70 15 20
2017 FI-02 33 46 4 4 0 4 8 90 5 24
2017 FI-03 27 47 10 13 3 0 0 73 17 30
2017 FI-04 33 33 13 7 13 0 0 67 20 15
2014 FI 34 42 11 8 3 1 2 78 10 118
2014 FI-01 34 36 11 7 3 3 7 77 11 30
2014 FI-02 31 44 14 11 0 0 0 75 11 36
2014 FI-03 44 41 12 3 0 0 0 85 3 34
2014 FI-04 25 50 6 13 6 0 0 75 19 16

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 50 40 5 2 1 1 0 91 3 92
2017 FI-01 55 30 5 5 5 0 0 85 10 20
2017 FI-02 56 36 8 0 0 0 0 92 0 25
2017 FI-03 43 47 3 3 0 3 0 93 3 30
2017 FI-04 47 47 7 0 0 0 0 93 0 15
2014 FI 57 31 3 6 1 2 2 90 7 118
2014 FI-01 60 30 0 7 0 0 3 93 7 30
2014 FI-02 56 25 3 11 0 3 3 85 12 36
2014 FI-03 71 24 0 3 0 3 0 97 3 34
2014 FI-04 31 63 6 0 0 0 0 94 0 16
2011 FI 56 28 10 1 1 2 2 88 2 101
2011 FI-01 65 31 4 0 0 0 0 96 0 26
2011 FI-02 50 27 7 3 0 7 7 88 4 30
2011 FI-03 62 23 15 0 0 0 0 85 0 26
2011 FI-04 44 33 17 0 6 0 0 78 6 18
2008 FI 61 23 6 7 1 2 0 85 9 84
2008 FI-01 71 21 0 0 0 7 0 100 0 14
2008 FI-02 61 25 4 7 0 4 0 89 7 28
2008 FI-03 67 15 7 11 0 0 0 81 11 27
2008 FI-04 46 31 8 8 8 0 0 77 15 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 FI 7 93 92
2017 FI-02 0 100 25
2014 FI 10 90 118

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2014 FI 41 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2014 FI 59 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2014 FI 43 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2014 FI 59 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2014 FI 49 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2014 FI 41 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2014 FI 74 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2014 FI 41 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2014 FI 57 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2014 FI 49 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2014 FI 43 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 FI 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2014 FI 41 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 14 30 2 2 28 11 43 7 92
2017 FI-01 20 5 40 0 0 20 15 38 0 20
2017 FI-02 12 24 20 0 0 36 8 64 0 25
2017 FI-03 10 10 30 3 3 33 10 35 12 30
2017 FI-04 7 20 33 7 7 20 7 36 18 15
2014 FI 8 13 17 5 3 42 12 46 17 118
2014 FI-01 7 16 20 3 0 37 16 49 7 30
2014 FI-02 11 8 20 6 3 39 14 41 17 36
2014 FI-03 9 15 12 9 3 41 12 50 25 34
2014 FI-04 6 13 19 0 0 63 0 50 0 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 17 33 33 4 1 10 2 57 6 92
2017 FI-01 30 15 45 0 0 5 5 50 0 20
2017 FI-02 24 36 20 4 0 12 4 71 5 25
2017 FI-03 10 37 30 3 3 17 0 56 8 30
2017 FI-04 7 40 40 13 0 0 0 47 13 15
2014 FI 16 36 22 3 1 20 2 67 4 118
2014 FI-01 16 40 16 0 0 24 3 77 0 30
2014 FI-02 22 33 28 3 0 11 3 64 3 36
2014 FI-03 15 32 24 6 0 24 0 62 8 34
2014 FI-04 6 50 19 0 0 25 0 75 0 16
2011 FI 16 40 22 7 1 15 0 65 9 101
2011 FI-01 19 46 8 12 4 12 0 74 17 26
2011 FI-02 20 33 23 0 0 23 0 70 0 30
2011 FI-03 12 46 27 4 0 12 0 65 4 26
2011 FI-04 11 33 28 17 0 11 0 50 19 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 FI 5 95 92
2017 FI-01 0 100 20
2014 FI 6 94 118
2014 FI-04 0 100 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 13 15 18 4 2 38 9 53 12 92
2017 FI-01 25 10 25 0 0 30 10 58 0 20
2017 FI-02 20 16 8 12 0 40 4 64 21 25
2017 FI-03 3 13 17 0 7 47 13 42 17 30
2017 FI-04 7 27 27 7 0 33 0 50 10 15
2014 FI 11 12 20 2 2 48 6 50 7 118
2014 FI-01 16 7 27 3 0 34 13 43 6 30
2014 FI-02 14 14 20 0 6 41 6 52 10 36
2014 FI-03 9 15 15 3 0 56 3 57 7 34
2014 FI-04 0 13 13 0 0 75 0 50 0 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 18 35 23 4 1 15 3 65 7 92
2017 FI-01 30 30 20 0 0 15 5 75 0 20
2017 FI-02 32 24 16 8 0 20 0 70 10 25
2017 FI-03 3 40 23 3 3 20 7 59 9 30
2017 FI-04 13 40 40 7 0 0 0 53 7 15
2014 FI 18 36 20 2 0 24 2 71 2 118
2014 FI-01 20 24 23 0 0 30 3 65 0 30
2014 FI-02 22 41 14 6 0 14 3 76 7 36
2014 FI-03 18 32 21 0 0 29 0 71 0 34
2014 FI-04 6 56 19 0 0 19 0 77 0 16
2011 FI 20 45 19 0 2 15 0 76 2 101
2011 FI-01 31 46 15 0 4 4 0 80 4 26
2011 FI-02 27 37 13 0 0 23 0 83 0 30
2011 FI-03 8 50 19 0 0 23 0 75 0 26
2011 FI-04 11 44 33 0 6 6 0 59 6 18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 FI 11 89 91
2017 FI-04 0 100 15
2014 FI 11 89 117
2014 FI-03 18 82 33

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 FI 60 40 10
2014 FI 77 23 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 40 60 0 0 0 0 0 100 0 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 62 8 4 0 0 0 88 4 92
2017 FI-01 40 55 5 0 0 0 0 95 0 20
2017 FI-02 28 68 0 4 0 0 0 96 4 25
2017 FI-03 10 73 10 7 0 0 0 83 7 30
2017 FI-04 33 40 20 7 0 0 0 73 7 15
2014 FI 28 56 12 4 0 0 0 84 4 118
2014 FI-01 33 54 13 0 0 0 0 87 0 30
2014 FI-02 25 61 6 8 0 0 0 86 8 36
2014 FI-03 32 56 6 6 0 0 0 88 6 34
2014 FI-04 19 50 31 0 0 0 0 69 0 16
2011 FI 23 64 5 5 0 2 1 90 5 101
2011 FI-01 19 58 8 8 0 4 4 83 8 26
2011 FI-02 23 70 3 3 0 0 0 93 3 30
2011 FI-03 31 58 8 4 0 0 0 88 4 26
2011 FI-04 17 72 0 6 0 6 0 94 6 18
2008 FI 33 52 7 4 0 1 2 89 4 84
2008 FI-01 21 64 0 14 0 0 0 86 14 14
2008 FI-02 39 43 11 4 0 4 0 85 4 28
2008 FI-03 33 63 4 0 0 0 0 96 0 27
2008 FI-04 31 46 15 0 0 0 8 83 0 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 16 25 2 1 32 13 49 6 92
2017 FI-01 30 20 20 0 0 15 15 71 0 20
2017 FI-02 12 20 24 4 0 36 4 53 7 25
2017 FI-03 0 13 23 3 3 33 23 31 15 30
2017 FI-04 7 13 40 0 0 40 0 33 0 15
2014 FI 11 19 24 3 1 33 9 51 8 118
2014 FI-01 13 20 38 7 0 20 3 43 9 30
2014 FI-02 8 17 22 6 3 33 11 45 16 36
2014 FI-03 18 21 15 0 0 35 12 72 0 34
2014 FI-04 0 19 13 0 0 56 13 60 0 16
2011 FI 5 26 19 7 1 33 10 53 14 101
2011 FI-01 4 31 19 12 0 23 12 53 18 26
2011 FI-02 10 20 13 7 0 40 10 60 13 30
2011 FI-03 4 23 23 4 0 42 4 50 7 26
2011 FI-04 0 33 22 6 6 22 11 50 17 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 46 36 10 3 0 5 0 86 3 92
2017 FI-01 55 20 15 5 0 5 0 79 5 20
2017 FI-02 56 32 8 0 0 4 0 92 0 25
2017 FI-03 33 47 10 7 0 3 0 83 7 30
2017 FI-04 40 40 7 0 0 13 0 92 0 15
2014 FI 48 36 9 2 0 5 0 88 2 118
2014 FI-01 46 34 17 0 0 3 0 82 0 30
2014 FI-02 44 34 8 3 0 11 0 88 3 36
2014 FI-03 62 32 0 3 0 3 0 97 3 34
2014 FI-04 38 50 13 0 0 0 0 88 0 16
2011 FI 41 46 9 0 0 4 1 91 0 101
2011 FI-01 38 50 4 0 0 4 4 96 0 26
2011 FI-02 60 40 0 0 0 0 0 100 0 30
2011 FI-03 31 46 15 0 0 8 0 83 0 26
2011 FI-04 28 50 17 0 0 6 0 82 0 18
2008 FI 52 37 2 0 1 5 2 96 1 84
2008 FI-01 36 57 0 0 0 7 0 100 0 14
2008 FI-02 61 32 0 0 0 7 0 100 0 28
2008 FI-03 56 37 0 0 4 4 0 96 4 27
2008 FI-04 46 31 15 0 0 0 8 83 0 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 37 11 4 0 12 1 83 5 92
2017 FI-01 35 35 15 5 0 5 5 78 6 20
2017 FI-02 44 32 4 4 0 16 0 90 5 25
2017 FI-03 30 37 13 7 0 13 0 77 8 30
2017 FI-04 27 47 13 0 0 13 0 85 0 15
2014 FI 35 44 13 3 0 5 0 83 4 118
2014 FI-01 36 37 20 0 0 7 0 79 0 30
2014 FI-02 36 48 6 6 0 6 0 88 6 36
2014 FI-03 38 47 6 6 0 3 0 88 6 34
2014 FI-04 25 50 19 0 0 6 0 80 0 16
2011 FI 27 41 18 3 2 9 1 75 5 101
2011 FI-01 19 42 15 0 8 12 4 73 9 26
2011 FI-02 40 40 7 7 0 7 0 86 7 30
2011 FI-03 23 35 31 0 0 12 0 65 0 26
2011 FI-04 22 50 17 6 0 6 0 76 6 18
2008 FI 43 45 4 1 1 5 1 94 3 84
2008 FI-01 36 43 7 7 0 7 0 85 8 14
2008 FI-02 46 50 0 0 0 4 0 100 0 28
2008 FI-03 48 41 4 0 4 4 0 92 4 27
2008 FI-04 31 54 8 0 0 8 0 92 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 59 29 1 9 0 2 0 90 9 92
2017 FI-01 70 15 5 5 0 5 0 89 5 20
2017 FI-02 60 24 0 12 0 4 0 88 13 25
2017 FI-03 53 40 0 7 0 0 0 93 7 30
2017 FI-04 60 27 0 13 0 0 0 87 13 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 58 25 8 8 0 2 0 84 8 92
2017 FI-01 65 20 5 5 0 5 0 89 5 20
2017 FI-02 68 12 8 8 0 4 0 83 8 25
2017 FI-03 47 40 7 7 0 0 0 87 7 30
2017 FI-04 60 20 7 13 0 0 0 80 13 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 27 47 18 3 2 3 0 76 6 90
2017 FI-01 35 55 10 0 0 0 0 90 0 20
2017 FI-02 32 48 8 0 0 12 0 91 0 25
2017 FI-03 18 46 21 7 7 0 0 64 14 28
2017 FI-04 27 27 40 7 0 0 0 53 7 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 20 45 23 10 2 1 0 65 12 92
2017 FI-01 20 50 30 0 0 0 0 70 0 20
2017 FI-02 28 52 12 4 0 4 0 83 4 25
2017 FI-03 13 33 27 23 3 0 0 47 27 30
2017 FI-04 20 40 27 7 7 0 0 60 13 15

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 28 23 16 18 0 3 40 36 92
2017 FI-01 5 15 25 25 25 0 5 21 53 20
2017 FI-02 16 36 12 16 16 0 4 54 33 25
2017 FI-03 13 30 33 7 13 0 3 45 21 30
2017 FI-04 7 27 20 27 20 0 0 33 47 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 28 35 10 11 0 0 45 21 92
2017 FI-01 35 30 25 0 10 0 0 65 10 20
2017 FI-02 12 32 36 16 4 0 0 44 20 25
2017 FI-03 10 20 37 13 20 0 0 30 33 30
2017 FI-04 13 27 47 7 7 0 0 40 13 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 16 35 25 11 12 0 1 52 23 92
2017 FI-01 35 35 15 0 10 0 5 74 11 20
2017 FI-02 12 44 32 8 4 0 0 56 12 25
2017 FI-03 13 27 13 23 23 0 0 40 47 30
2017 FI-04 7 27 53 7 7 0 0 33 13 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 33 28 13 11 0 3 46 25 92
2017 FI-01 30 30 15 10 10 0 5 63 21 20
2017 FI-02 8 24 40 20 0 0 8 35 22 25
2017 FI-03 3 37 27 13 20 0 0 40 33 30
2017 FI-04 13 33 33 7 13 0 0 47 20 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 34 16 2 4 1 9 75 7 92
2017 FI-01 55 15 15 0 5 0 10 78 6 20
2017 FI-02 28 36 24 0 0 4 8 73 0 25
2017 FI-03 27 40 13 3 7 0 10 74 11 30
2017 FI-04 27 40 13 7 7 0 7 71 14 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 27 42 16 11 3 0 0 70 14 92
2017 FI-01 30 40 15 10 5 0 0 70 15 20
2017 FI-02 20 52 16 12 0 0 0 72 12 25
2017 FI-03 27 37 20 10 7 0 0 63 17 30
2017 FI-04 27 47 13 13 0 0 0 73 13 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 43 15 9 7 1 2 69 16 92
2017 FI-01 35 30 15 5 5 5 5 72 11 20
2017 FI-02 20 56 4 4 12 0 4 79 17 25
2017 FI-03 20 43 17 13 7 0 0 63 20 30
2017 FI-04 20 33 33 13 0 0 0 53 13 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 21 29 25 15 7 1 2 52 22 92
2017 FI-01 50 10 25 5 5 0 5 63 11 20
2017 FI-02 16 36 20 16 4 4 4 57 22 25
2017 FI-03 7 33 27 20 13 0 0 40 33 30
2017 FI-04 20 27 33 20 0 0 0 47 20 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 20 35 28 7 9 0 2 56 16 92
2017 FI-01 40 20 15 15 10 0 0 60 25 20
2017 FI-02 20 44 24 0 4 0 8 70 4 25
2017 FI-03 13 33 33 7 13 0 0 47 20 30
2017 FI-04 7 40 47 0 7 0 0 47 7 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 36 23 7 3 1 3 66 10 91
2017 FI-01 45 35 10 10 0 0 0 80 10 20
2017 FI-02 20 28 32 12 0 4 4 52 13 25
2017 FI-03 17 48 14 3 10 0 7 70 15 29
2017 FI-04 33 20 47 0 0 0 0 53 0 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 59 21 16 2 1 0 1 80 3 92
2017 FI-01 35 20 35 0 5 0 5 58 5 20
2017 FI-02 68 20 12 0 0 0 0 88 0 25
2017 FI-03 63 23 10 3 0 0 0 87 3 30
2017 FI-04 60 20 13 7 0 0 0 80 7 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 76 9 7 1 2 1 4 90 3 92
2017 FI-01 75 0 5 5 5 0 10 83 11 20
2017 FI-02 72 12 8 0 0 4 4 91 0 25
2017 FI-03 80 7 7 0 3 0 3 90 3 30
2017 FI-04 73 20 7 0 0 0 0 93 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 55 27 10 2 1 1 3 86 3 92
2017 FI-01 55 15 15 5 5 0 5 74 11 20
2017 FI-02 64 20 8 0 0 4 4 91 0 25
2017 FI-03 53 30 10 3 0 0 3 86 3 30
2017 FI-04 47 53 0 0 0 0 0 100 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 53 20 17 2 4 1 2 75 7 92
2017 FI-01 60 10 15 5 5 0 5 74 11 20
2017 FI-02 64 16 12 4 0 4 0 83 4 25
2017 FI-03 53 17 20 0 7 0 3 72 7 30
2017 FI-04 27 47 20 0 7 0 0 73 7 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 55 16 4 5 1 1 16 87 8 91
2017 FI-01 35 5 5 5 5 0 45 73 18 20
2017 FI-02 76 12 0 0 0 4 8 100 0 25
2017 FI-03 59 14 7 10 0 0 10 81 12 29
2017 FI-04 40 40 7 7 0 0 7 86 7 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 70 14 4 2 0 1 8 93 2 91
2017 FI-01 60 10 10 5 0 0 15 82 6 20
2017 FI-02 76 12 0 4 0 4 4 96 4 25
2017 FI-03 72 14 3 0 0 0 10 96 0 29
2017 FI-04 67 27 7 0 0 0 0 93 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 67 18 4 3 1 1 4 91 5 92
2017 FI-01 50 20 10 10 0 5 5 78 11 20
2017 FI-02 72 20 4 4 0 0 0 92 4 25
2017 FI-03 77 13 0 0 3 0 7 96 4 30
2017 FI-04 67 27 0 0 0 0 7 100 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 45 36 8 8 2 0 2 82 10 92
2017 FI-01 35 25 10 15 5 0 10 67 22 20
2017 FI-02 48 32 8 12 0 0 0 80 12 25
2017 FI-03 47 43 7 0 3 0 0 90 3 30
2017 FI-04 47 40 7 7 0 0 0 87 7 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 11 34 45 10 1 0 0 45 11 92
2017 FI-01 20 30 45 5 0 0 0 50 5 20
2017 FI-02 16 28 52 4 0 0 0 44 4 25
2017 FI-03 3 33 43 17 3 0 0 37 20 30
2017 FI-04 7 53 27 13 0 0 0 60 13 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 7 15 43 28 7 0 0 35 22 92
2017 FI-01 5 10 50 25 10 0 0 35 15 20
2017 FI-02 0 16 40 40 4 0 0 44 16 25
2017 FI-03 13 13 40 27 7 0 0 33 27 30
2017 FI-04 0 27 47 20 7 0 0 27 27 15
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 18 33 23 12 13 1 0 19 81 92
2017 FI-01 25 20 15 5 35 0 0 25 75 20
2017 FI-02 24 44 20 4 8 0 0 24 76 25
2017 FI-03 17 27 30 17 7 3 0 17 83 30
2017 FI-04 7 40 20 27 7 0 0 7 93 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 FI 11 73
2017 FI-01 27 15
2017 FI-02 6 18
2017 FI-03 8 24
2017 FI-04 7 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 32 73
2017 FI-01 53 15
2017 FI-02 17 18
2017 FI-03 29 24
2017 FI-04 36 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 10 73
2017 FI-01 13 15
2017 FI-02 6 18
2017 FI-03 8 24
2017 FI-04 14 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 FI 64 73
2017 FI-01 67 15
2017 FI-02 67 18
2017 FI-03 67 24
2017 FI-04 57 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 FI 14 73
2017 FI-01 13 15
2017 FI-02 11 18
2017 FI-03 21 24
2017 FI-04 7 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 FI 36 73
2017 FI-01 47 15
2017 FI-02 22 18
2017 FI-03 38 24
2017 FI-04 36 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 FI 5 45 29 5 3 12 73
2017 FI-01 0 57 21 0 0 21 14
2017 FI-02 11 53 32 5 0 0 19
2017 FI-03 8 29 29 13 8 13 24
2017 FI-04 0 50 29 0 0 21 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 8 18 19 15 23 5 12 31 46 74
2017 FI-01 7 20 20 7 27 0 20 33 42 15
2017 FI-02 11 21 11 11 26 16 5 40 47 19
2017 FI-03 8 8 21 29 17 4 13 20 55 24
2017 FI-04 0 29 21 7 29 0 14 33 42 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 5 12 28 42 5 7 6 80 74
2017 FI-01 0 0 0 20 67 7 7 0 100 15
2017 FI-02 0 11 11 37 32 5 5 12 76 19
2017 FI-03 0 8 13 29 33 8 8 10 75 24
2017 FI-04 0 0 21 21 50 0 7 0 77 14
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