2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 42 12 9 10 0 0 69 19 518
2017 Not a person with a disability 32 45 11 7 4 0 0 77 12 7826
2014 Person with a disability 27 40 13 11 9 0 0 67 20 503
2014 Not a person with a disability 29 45 13 9 5 0 0 74 14 8387
2011 Person with a disability 30 37 15 8 10 0 0 67 18 509
2011 Not a person with a disability 34 41 13 8 4 0 0 75 12 9880
2008 Person with a disability 35 36 11 8 10 0 0 71 18 404
2008 Not a person with a disability 34 42 12 7 4 0 0 77 11 7405

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 32 13 15 21 0 0 51 36 519
2017 Not a person with a disability 29 37 15 10 8 0 0 67 18 7815

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 33 10 4 5 0 0 81 9 518
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 7810
2014 Person with a disability 59 26 7 4 3 0 0 85 7 503
2014 Not a person with a disability 57 31 8 3 1 0 0 88 4 8382
2011 Person with a disability 57 27 9 5 2 0 0 84 7 509
2011 Not a person with a disability 56 33 8 2 1 0 0 89 3 9894

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 39 9 10 7 0 0 73 18 517
2017 Not a person with a disability 40 40 11 6 3 0 0 80 9 7792
2014 Person with a disability 34 37 13 8 7 0 0 72 15 502
2014 Not a person with a disability 37 42 12 6 3 0 0 79 9 8376
2011 Person with a disability 34 42 12 7 6 0 0 76 12 510
2011 Not a person with a disability 39 42 11 6 3 0 0 81 8 9891
2008 Person with a disability 39 39 8 8 7 0 0 78 14 407
2008 Not a person with a disability 40 43 10 5 2 0 0 83 8 7428

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 26 20 13 15 1 0 51 29 516
2017 Not a person with a disability 32 34 18 9 6 1 0 67 15 7807
2014 Person with a disability 20 31 18 15 15 1 0 52 30 503
2014 Not a person with a disability 24 39 20 10 7 1 0 63 17 8381
2011 Person with a disability 21 28 23 15 11 2 0 51 26 509
2011 Not a person with a disability 25 38 20 10 6 1 0 63 16 9889

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 30 18 17 13 0 0 51 31 517
2017 Not a person with a disability 31 37 16 9 5 0 0 69 15 7812
2014 Person with a disability 21 32 19 16 11 0 0 53 27 503
2014 Not a person with a disability 24 40 19 10 6 0 0 65 16 8379
2011 Person with a disability 21 34 18 17 9 1 0 55 26 509
2011 Not a person with a disability 25 40 19 10 5 1 0 65 15 9867
2008 Person with a disability 23 31 17 17 12 0 0 55 28 408
2008 Not a person with a disability 25 42 16 12 5 0 0 67 17 7426

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 22 18 14 20 3 1 45 36 517
2017 Not a person with a disability 29 27 20 11 8 4 1 59 20 7820
2014 Person with a disability 23 25 14 15 18 3 2 50 35 503
2014 Not a person with a disability 25 27 21 13 9 5 1 55 23 8382
2011 Person with a disability 26 22 18 15 14 4 1 50 31 511
2011 Not a person with a disability 25 27 20 12 9 5 1 56 23 9875
2008 Person with a disability 25 24 19 14 15 3 1 51 30 408
2008 Not a person with a disability 25 30 19 13 8 5 1 58 22 7427
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 27 12 10 10 4 1 66 21 519
2017 Not a person with a disability 45 32 11 6 4 2 1 79 10 7820
2014 Person with a disability 39 28 12 11 8 3 0 69 19 503
2014 Not a person with a disability 42 33 12 6 4 2 1 78 10 8384
2011 Person with a disability 38 26 16 9 9 2 1 66 18 510
2011 Not a person with a disability 43 32 13 6 4 2 0 77 10 9888
2008 Person with a disability 36 28 12 10 10 4 0 66 21 408
2008 Not a person with a disability 42 32 12 7 5 2 1 76 12 7432

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 29 12 12 11 2 1 65 23 519
2017 Not a person with a disability 43 35 9 7 4 1 0 79 12 7821
2014 Person with a disability 35 33 12 11 7 1 0 69 19 502
2014 Not a person with a disability 40 35 11 8 4 0 0 76 13 8385
2011 Person with a disability 35 31 13 9 11 1 0 67 20 506
2011 Not a person with a disability 41 35 11 8 5 0 0 77 12 9888
2008 Person with a disability 32 35 10 11 11 1 0 68 22 408
2008 Not a person with a disability 39 35 11 9 5 1 0 75 14 7427

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 25 12 11 8 1 1 68 20 518
2017 Not a person with a disability 52 28 10 5 5 0 0 80 10 7801
2014 Person with a disability 43 30 11 8 8 0 0 73 16 501
2014 Not a person with a disability 47 32 11 6 4 1 0 79 10 8380

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 16 13 13 11 0 52 29 519
2017 Not a person with a disability 26 35 17 8 5 8 0 67 15 7821
2014 Person with a disability 22 31 18 11 9 9 0 58 22 501
2014 Not a person with a disability 24 36 17 8 5 10 0 67 14 8383
2011 Person with a disability 23 24 20 13 10 9 1 52 25 510
2011 Not a person with a disability 25 32 19 8 5 9 1 63 15 9877

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 26 19 18 18 3 0 44 37 515
2017 Not a person with a disability 23 34 19 12 9 3 0 58 22 7823
2014 Person with a disability 16 29 21 16 15 3 0 47 32 501
2014 Not a person with a disability 20 34 21 13 9 3 0 55 22 8384
2011 Person with a disability 19 27 20 15 15 3 1 48 32 511
2011 Not a person with a disability 20 33 22 12 9 3 0 54 22 9866
2008 Person with a disability 18 26 19 17 18 2 0 45 36 407
2008 Not a person with a disability 20 34 20 13 10 3 0 56 23 7429

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 24 21 19 19 6 0 37 40 517
2017 Not a person with a disability 17 30 22 15 10 6 0 50 27 7815
2014 Person with a disability 13 24 22 20 15 5 0 39 37 502
2014 Not a person with a disability 13 30 25 16 10 6 0 46 28 8380
2011 Person with a disability 13 26 23 19 11 7 0 42 33 509
2011 Not a person with a disability 11 33 24 16 8 7 0 48 27 9883
2008 Person with a disability 10 28 20 21 15 7 0 41 38 408
2008 Not a person with a disability 9 32 22 18 11 8 0 45 31 7425

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 24 18 12 24 6 0 43 38 519
2017 Not a person with a disability 21 32 19 13 10 6 0 56 24 7824
2014 Person with a disability 14 25 21 17 18 5 0 41 36 501
2014 Not a person with a disability 16 29 21 15 11 8 0 49 28 8380
2011 Person with a disability 15 27 18 18 16 6 0 45 36 509
2011 Not a person with a disability 15 32 20 14 10 8 0 51 27 9885
2008 Person with a disability 12 26 19 18 19 6 0 40 40 408
2008 Not a person with a disability 12 31 20 15 12 10 0 48 30 7431

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 28 15 20 20 4 0 42 42 518
2017 Not a person with a disability 18 35 19 15 10 3 0 54 26 7809
2014 Person with a disability 13 25 21 20 17 3 0 40 38 502
2014 Not a person with a disability 15 35 21 16 11 3 0 51 28 8377
2011 Person with a disability 14 32 16 20 15 3 0 47 36 508
2011 Not a person with a disability 15 37 20 16 9 3 0 54 25 9872
2008 Person with a disability 15 30 16 24 13 2 0 46 38 407
2008 Not a person with a disability 15 38 18 17 9 3 0 54 27 7426
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 29 12 20 20 0 0 49 39 520
2017 Not a person with a disability 27 36 17 12 8 0 0 63 20 7820
2014 Person with a disability 19 32 15 16 18 0 0 51 34 503
2014 Not a person with a disability 22 37 19 14 9 0 0 58 23 8385
2011 Person with a disability 19 32 17 15 17 0 0 51 32 509
2011 Not a person with a disability 23 38 18 12 8 0 0 62 20 9894

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 36 12 15 13 0 0 60 28 519
2017 Not a person with a disability 28 43 13 10 5 0 0 71 15 7825

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 16 19 16 19 21 2 31 45 519
2017 Not a person with a disability 12 22 19 16 10 18 3 43 33 7827
2014 Person with a disability 10 22 20 16 20 11 2 36 41 503
2014 Not a person with a disability 10 23 21 17 13 14 2 40 36 8379

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 32 14 11 12 1 1 63 23 516
2017 Not a person with a disability 37 37 12 8 5 1 1 75 13 7826
2014 Person with a disability 36 34 10 11 8 1 0 70 20 503
2014 Not a person with a disability 37 38 12 8 5 1 0 75 12 8385
2011 Person with a disability 32 33 13 11 10 1 1 66 21 510
2011 Not a person with a disability 37 38 12 7 5 0 0 76 12 9896
2008 Person with a disability 30 32 13 13 10 2 1 63 24 408
2008 Not a person with a disability 36 35 13 9 6 1 1 72 15 7434

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 24 21 10 12 3 6 53 23 111
2017 Not a person with a disability 26 37 14 9 5 3 6 69 15 2048
2014 Person with a disability 21 26 22 7 13 2 8 53 23 93
2014 Not a person with a disability 26 36 16 9 5 3 6 68 15 2138

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 31 14 14 13 3 1 57 28 516
2017 Not a person with a disability 29 38 15 11 6 2 1 68 17 7814
2014 Person with a disability 22 38 13 14 10 2 2 62 24 502
2014 Not a person with a disability 24 42 14 11 6 2 1 68 17 8385
2011 Person with a disability 25 32 16 14 10 2 1 59 25 510
2011 Not a person with a disability 28 40 14 11 5 2 1 69 17 9891
2008 Person with a disability 25 34 15 13 10 2 1 61 24 408
2008 Not a person with a disability 28 39 13 11 5 2 1 69 17 7427

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 25 13 18 17 10 0 47 39 519
2017 Not a person with a disability 27 29 15 10 8 10 1 63 20 7821
2014 Person with a disability 21 23 15 13 16 9 2 50 33 502
2014 Not a person with a disability 26 30 16 11 8 8 2 62 21 8383
2011 Person with a disability 23 20 18 15 15 9 1 47 33 510
2011 Not a person with a disability 30 29 15 10 7 7 1 65 19 9886
2008 Person with a disability 26 27 13 14 14 6 1 57 30 408
2008 Not a person with a disability 29 31 14 10 7 8 1 66 19 7429

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 32 9 18 19 0 1 54 37 520
2017 Not a person with a disability 27 39 12 13 8 0 0 67 21 7821
2014 Person with a disability 21 36 11 16 15 0 1 58 31 503
2014 Not a person with a disability 25 38 13 15 8 0 0 64 23 8387
2011 Person with a disability 26 38 12 14 8 0 2 65 23 510
2011 Not a person with a disability 30 42 12 10 5 0 1 72 15 9886
2008 Person with a disability 25 37 15 9 12 0 1 63 22 407
2008 Not a person with a disability 29 42 13 10 4 0 1 72 15 7433

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 35 11 8 8 0 0 73 16 519
2017 Not a person with a disability 39 40 11 6 3 0 0 80 10 7819
2014 Person with a disability 36 34 13 8 8 0 0 71 16 503
2014 Not a person with a disability 36 40 13 7 4 0 0 77 11 8384
2011 Person with a disability 37 34 12 8 7 0 1 72 16 509
2011 Not a person with a disability 41 37 12 7 3 0 0 78 10 9880
2008 Person with a disability 33 39 9 10 8 0 0 72 19 406
2008 Not a person with a disability 37 42 11 7 3 0 0 79 10 7434

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 33 9 7 8 0 0 77 15 517
2017 Not a person with a disability 46 38 8 5 2 0 0 85 8 7810
2014 Person with a disability 43 36 8 9 5 0 0 78 14 502
2014 Not a person with a disability 43 39 9 6 3 0 0 82 9 8382
2011 Person with a disability 41 34 10 9 5 0 0 75 14 511
2011 Not a person with a disability 45 39 8 5 3 0 0 84 8 9890
2008 Person with a disability 41 38 9 4 7 0 0 79 11 407
2008 Not a person with a disability 43 42 7 5 2 0 0 86 7 7436

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 23 16 19 18 3 1 44 38 518
2017 Not a person with a disability 27 35 16 11 7 3 0 64 19 7807
2014 Person with a disability 16 26 16 17 21 2 1 44 39 502
2014 Not a person with a disability 20 33 18 16 11 2 0 54 27 8375
2011 Person with a disability 20 26 19 17 16 2 0 47 34 510
2011 Not a person with a disability 24 36 18 12 8 2 0 61 21 9882
2008 Person with a disability 19 33 16 15 16 2 0 53 31 407
2008 Not a person with a disability 21 39 18 12 8 2 0 61 20 7432

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 18 15 19 29 2 2 34 50 517
2017 Not a person with a disability 23 30 15 14 13 3 3 56 28 7819
2014 Person with a disability 12 17 14 21 31 2 4 31 55 502
2014 Not a person with a disability 15 27 17 17 19 3 2 44 38 8384
2011 Person with a disability 14 21 13 17 30 2 3 37 49 511
2011 Not a person with a disability 17 30 17 16 16 2 2 49 33 9885
2008 Person with a disability 14 28 13 18 25 1 1 43 44 407
2008 Not a person with a disability 20 34 14 14 14 2 2 56 30 7421

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 30 14 15 18 0 0 53 33 518
2017 Not a person with a disability 28 39 15 11 6 0 1 68 17 7802
2014 Person with a disability 18 39 13 15 15 0 0 57 29 502
2014 Not a person with a disability 22 41 15 14 9 0 0 63 22 8383
2011 Person with a disability 23 38 14 14 11 0 0 61 25 508
2011 Not a person with a disability 29 40 14 10 5 0 0 70 16 9882

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 33 15 15 13 1 0 57 28 517
2017 Not a person with a disability 33 35 15 10 5 0 0 69 15 7806
2014 Person with a disability 23 32 18 14 13 0 0 55 27 503
2014 Not a person with a disability 27 38 16 11 7 0 0 66 18 8385

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 32 14 16 13 0 0 56 29 517
2017 Not a person with a disability 32 39 14 10 5 0 0 71 15 7804
2014 Person with a disability 24 34 18 12 11 0 0 58 24 503
2014 Not a person with a disability 28 40 15 10 6 0 0 69 16 8381
2011 Person with a disability 31 33 19 11 5 1 0 64 16 510
2011 Not a person with a disability 34 42 13 7 3 0 0 77 10 9880

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 28 22 15 15 5 0 45 31 516
2017 Not a person with a disability 21 37 22 9 6 5 0 61 16 7815

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 29 10 14 11 0 0 65 25 518
2017 Not a person with a disability 44 35 10 7 4 0 1 79 10 7812
2014 Person with a disability 32 31 13 13 9 0 1 64 23 502
2014 Not a person with a disability 36 36 13 8 5 0 1 73 13 8383
2011 Person with a disability 34 34 11 10 10 1 1 69 20 509
2011 Not a person with a disability 38 37 12 8 4 0 1 76 12 9885

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 18 11 10 17 3 12 56 31 518
2017 Not a person with a disability 37 25 11 8 7 2 11 71 16 7810
2014 Person with a disability 22 17 14 9 20 2 15 47 36 502
2014 Not a person with a disability 30 24 11 11 10 1 13 63 24 8388
2011 Person with a disability 23 19 11 12 20 2 13 50 38 510
2011 Not a person with a disability 32 24 11 11 9 2 12 65 23 9886
2008 Person with a disability 29 20 10 12 18 2 9 55 34 406
2008 Not a person with a disability 35 23 10 10 9 2 11 66 23 7425

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 34 19 9 8 1 1 64 17 520
2017 Not a person with a disability 36 35 15 8 4 0 1 72 12 7823
2014 Person with a disability 34 30 21 9 6 0 1 64 14 503
2014 Not a person with a disability 38 34 16 7 4 0 1 73 11 8389
2011 Person with a disability 33 28 21 8 8 0 2 62 17 511
2011 Not a person with a disability 34 35 17 8 5 0 1 69 13 9883
2008 Person with a disability 24 35 23 9 9 0 1 59 18 406
2008 Not a person with a disability 28 35 20 10 6 0 0 64 16 7425

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 20 6 6 8 3 3 78 15 520
2017 Not a person with a disability 58 24 6 3 3 2 4 87 7 7811
2014 Person with a disability 43 22 7 7 12 3 6 72 20 502
2014 Not a person with a disability 46 25 9 5 5 3 6 79 12 8389
2011 Person with a disability 40 28 10 7 9 2 5 72 17 508
2011 Not a person with a disability 43 29 10 7 6 2 4 77 13 9899

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 33 32 35 518
2017 Not a person with a disability 27 41 32 7821
2014 Person with a disability 34 34 32 503
2014 Not a person with a disability 28 38 33 8382
2011 Person with a disability 32 33 35 509
2011 Not a person with a disability 30 39 31 9894

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 19 18 42 8 7 6 174
2017 Not a person with a disability 19 29 34 5 8 6 2143
2014 Person with a disability 23 16 38 12 9999 10 174
2014 Not a person with a disability 21 28 33 7 9999 11 2407
2011 Person with a disability 21 24 39 6 9999 10 170
2011 Not a person with a disability 21 30 32 6 9999 11 2990
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 38 12 7 9 1 0 73 16 518
2017 Not a person with a disability 38 43 11 5 3 0 0 81 8 7819
2014 Person with a disability 35 40 12 6 7 0 0 75 13 502
2014 Not a person with a disability 36 43 12 5 3 1 0 79 8 8382
2011 Person with a disability 36 38 13 7 6 0 0 75 13 510
2011 Not a person with a disability 37 42 12 6 3 1 0 80 8 9890
2008 Person with a disability 40 34 11 7 7 1 0 75 14 406
2008 Not a person with a disability 41 40 11 5 3 1 0 81 8 7425

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 35 20 14 9 2 0 56 23 519
2017 Not a person with a disability 23 43 18 9 4 2 0 68 13 7813
2014 Person with a disability 19 41 17 14 7 1 1 61 21 503
2014 Not a person with a disability 23 43 19 9 4 2 0 68 13 8390
2011 Person with a disability 25 38 17 11 7 2 0 64 18 508
2011 Not a person with a disability 27 43 16 8 3 2 0 71 12 9877

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 29 31 11 4 1 3 15 52 514
2017 Not a person with a disability 12 26 35 16 7 1 3 24 40 7791
2014 Person with a disability 17 27 35 13 5 1 2 19 46 503
2014 Not a person with a disability 11 30 35 15 6 1 2 21 42 8372
2011 Person with a disability 13 31 31 16 6 1 2 22 46 510
2011 Not a person with a disability 12 29 34 16 6 1 2 23 42 9862
2008 Person with a disability 19 29 31 13 6 0 1 20 49 405
2008 Not a person with a disability 13 31 33 15 6 1 2 21 45 7428

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 25 26 16 7 3 4 24 47 515
2017 Not a person with a disability 12 21 30 19 11 3 4 33 35 7772
2014 Person with a disability 19 22 29 18 8 2 2 27 43 501
2014 Not a person with a disability 11 22 31 21 9 3 3 32 36 8366
2011 Person with a disability 15 20 28 19 11 3 3 32 38 509
2011 Not a person with a disability 10 21 30 20 12 3 4 34 34 9854
2008 Person with a disability 21 21 28 17 9 2 2 27 44 407
2008 Not a person with a disability 13 23 29 20 10 3 3 31 38 7401

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 23 27 14 5 2 5 21 50 514
2017 Not a person with a disability 17 26 29 13 7 2 5 22 46 7780
2014 Person with a disability 25 25 23 16 5 2 3 23 53 503
2014 Not a person with a disability 21 27 27 12 6 2 4 20 51 8367
2011 Person with a disability 23 23 27 13 7 2 6 21 50 508
2011 Not a person with a disability 21 27 27 12 7 2 4 20 51 9855
2008 Person with a disability 27 27 23 12 5 2 4 18 57 404
2008 Not a person with a disability 22 27 26 13 6 2 4 21 51 7401

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 24 30 18 8 0 4 28 41 516
2017 Not a person with a disability 10 19 33 22 11 1 3 34 31 7759
2014 Person with a disability 14 21 32 22 7 1 3 30 37 500
2014 Not a person with a disability 10 21 35 21 9 1 3 31 33 8355
2011 Person with a disability 13 19 35 20 10 1 3 30 33 509
2011 Not a person with a disability 11 23 35 20 8 1 3 29 35 9835
2008 Person with a disability 15 20 34 19 9 1 2 29 36 405
2008 Not a person with a disability 12 23 33 20 8 1 2 29 37 7396

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 25 13 7 1 5 21 53 514
2017 Not a person with a disability 17 23 27 17 10 2 4 29 43 7770
2014 Person with a disability 26 24 23 16 7 1 3 24 53 500
2014 Not a person with a disability 20 27 27 14 8 1 3 23 49 8370
2011 Person with a disability 21 24 26 15 9 1 3 25 48 508
2011 Not a person with a disability 18 25 28 16 8 1 4 25 46 9861
2008 Person with a disability 23 26 25 15 6 1 3 22 51 402
2008 Not a person with a disability 19 26 27 15 8 1 4 25 47 7405

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 20 23 19 9 3 5 30 45 515
2017 Not a person with a disability 14 20 26 20 12 4 5 35 37 7792
2014 Person with a disability 14 22 26 17 11 4 5 31 40 503
2014 Not a person with a disability 11 19 27 23 13 3 5 38 32 8367
2011 Person with a disability 13 19 23 22 12 3 6 38 36 507
2011 Not a person with a disability 11 19 27 23 13 3 5 38 33 9843
2008 Person with a disability 20 24 26 16 9 2 4 26 46 405
2008 Not a person with a disability 14 23 27 19 9 3 5 30 40 7413

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 29 27 10 5 2 2 15 57 517
2017 Not a person with a disability 16 25 32 13 7 2 4 22 44 7787
2014 Person with a disability 24 24 30 12 5 3 2 18 51 502
2014 Not a person with a disability 18 25 33 12 7 2 3 20 45 8376

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 31 10 11 13 2 0 64 25 516
2017 Not a person with a disability 46 32 9 7 5 1 0 79 12 7813
2014 Person with a disability 36 27 9 13 13 1 0 64 26 503
2014 Not a person with a disability 43 33 10 8 5 1 0 77 13 8387

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 35 9 10 7 0 0 74 17 517
2017 Not a person with a disability 44 39 8 6 3 0 0 84 8 7814
2014 Person with a disability 39 38 10 7 6 0 0 77 13 503
2014 Not a person with a disability 41 42 8 6 3 0 0 83 8 8385

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 33 16 7 6 5 0 70 13 517
2017 Not a person with a disability 39 37 14 3 2 4 1 80 5 7813
2014 Person with a disability 36 35 14 7 4 3 1 74 12 501
2014 Not a person with a disability 40 38 13 3 2 5 1 82 5 8381

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 14 10 7 2 0 68 17 515
2017 Not a person with a disability 40 41 11 4 2 2 0 83 6 7813
2014 Person with a disability 32 36 15 10 5 1 0 69 16 502
2014 Not a person with a disability 38 40 13 4 2 3 0 80 7 8383
2011 Person with a disability 27 34 16 11 9 3 1 63 20 509
2011 Not a person with a disability 31 42 16 5 3 4 0 76 8 9882

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 36 13 11 7 0 0 68 18 516
2017 Not a person with a disability 44 40 9 4 3 0 0 84 7 7816
2014 Person with a disability 34 35 16 9 6 0 0 69 15 501
2014 Not a person with a disability 43 40 11 4 2 0 0 83 7 8377
2011 Person with a disability 32 33 14 12 7 1 0 66 20 507
2011 Not a person with a disability 38 41 12 5 3 1 0 80 8 9869
2008 Person with a disability 31 34 16 10 10 0 0 65 20 407
2008 Not a person with a disability 34 42 13 6 4 1 0 77 10 7429

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 28 17 12 16 5 4 52 30 517
2017 Not a person with a disability 28 32 16 8 6 6 5 66 16 7813
2014 Person with a disability 28 29 13 12 13 2 2 60 26 503
2014 Not a person with a disability 28 34 16 9 6 4 3 67 16 8386

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 37 13 7 4 5 1 75 11 518
2017 Not a person with a disability 32 45 14 4 2 4 0 80 6 7807
2014 Person with a disability 36 40 11 5 2 4 2 80 8 502
2014 Not a person with a disability 33 45 12 4 1 4 0 82 5 8387
2011 Person with a disability 33 39 14 6 2 4 1 76 9 508
2011 Not a person with a disability 33 42 14 4 2 5 1 79 6 9869

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 37 9 11 8 3 0 72 19 517
2017 Not a person with a disability 33 39 12 8 4 3 1 75 13 7795
2014 Person with a disability 37 34 12 8 6 1 1 72 15 501
2014 Not a person with a disability 37 40 11 6 3 3 1 80 9 8383
2011 Person with a disability 36 32 10 10 7 4 1 71 18 507
2011 Not a person with a disability 38 38 11 6 3 3 1 79 10 9872
2008 Person with a disability 38 29 13 7 9 3 1 70 17 408
2008 Not a person with a disability 36 36 11 8 4 4 1 76 13 7429

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 32 20 12 14 3 1 51 27 518
2017 Not a person with a disability 20 32 22 11 6 6 2 57 19 7812
2014 Person with a disability 21 29 22 13 11 3 2 52 24 502
2014 Not a person with a disability 21 33 22 10 5 6 2 59 17 8382
2011 Person with a disability 17 28 23 15 9 5 2 49 26 511
2011 Not a person with a disability 17 34 24 11 6 7 2 55 19 9876

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 21 12 18 29 7 2 36 51 516
2017 Not a person with a disability 17 25 20 13 12 11 4 48 29 7804
2014 Person with a disability 14 21 14 17 25 6 2 39 45 502
2014 Not a person with a disability 14 25 20 15 12 11 2 45 32 8375
2011 Person with a disability 14 17 17 15 26 9 2 35 46 509
2011 Not a person with a disability 14 23 21 14 11 13 4 45 30 9874

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 41 6 15 13 0 0 66 28 519
2017 Not a person with a disability 32 46 5 11 5 0 0 79 16 7826
2014 Person with a disability 30 42 7 13 9 0 0 72 22 503
2014 Not a person with a disability 33 46 6 10 4 0 0 80 14 8387
2011 Person with a disability 32 45 5 14 4 0 0 77 18 509
2011 Not a person with a disability 37 46 5 9 3 0 0 83 12 9893
2008 Person with a disability 32 45 7 9 7 0 0 77 16 406
2008 Not a person with a disability 40 45 5 7 2 0 0 85 10 7431

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 38 8 13 10 0 0 69 23 519
2017 Not a person with a disability 41 38 8 9 4 0 0 79 13 7820
2014 Person with a disability 38 34 9 12 7 0 1 72 19 501
2014 Not a person with a disability 42 38 7 8 4 0 0 81 12 8383
2011 Person with a disability 39 34 9 10 7 1 0 73 17 510
2011 Not a person with a disability 41 39 8 8 4 0 0 80 12 9867

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 35 9 10 8 0 0 73 18 517
2017 Not a person with a disability 48 38 7 5 2 0 0 86 6 7801
2014 Person with a disability 40 34 9 10 6 0 0 75 16 502
2014 Not a person with a disability 45 40 8 5 2 0 0 85 7 8380

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 24 7 3 2 1 1 88 5 520
2017 Not a person with a disability 65 25 4 3 1 0 1 92 4 7808
2014 Person with a disability 66 21 5 4 2 0 1 88 6 502
2014 Not a person with a disability 65 27 4 3 1 0 1 92 4 8385
2011 Person with a disability 68 21 5 3 1 1 1 91 5 510
2011 Not a person with a disability 68 23 4 3 1 0 0 92 4 9892
2008 Person with a disability 63 23 6 3 2 1 1 88 5 407
2008 Not a person with a disability 67 24 4 3 1 0 0 92 4 7426

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 26 6 7 3 0 1 84 10 519
2017 Not a person with a disability 58 25 6 7 3 0 1 83 10 7822
2014 Person with a disability 59 25 5 6 3 0 1 85 9 501
2014 Not a person with a disability 55 25 7 8 3 0 1 81 11 8378
2011 Person with a disability 60 22 6 8 3 0 1 83 11 509
2011 Not a person with a disability 57 23 7 8 4 0 1 81 12 9889
2008 Person with a disability 56 22 6 10 4 0 1 79 14 406
2008 Not a person with a disability 56 24 6 9 4 0 1 81 13 7419

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 18 6 4 3 1 2 87 7 518
2017 Not a person with a disability 66 20 5 4 2 0 2 88 6 7815
2014 Person with a disability 65 19 5 6 2 0 4 87 8 503
2014 Not a person with a disability 66 19 5 4 3 0 2 88 7 8381
2011 Person with a disability 67 16 7 5 3 0 2 84 8 509
2011 Not a person with a disability 65 19 6 5 3 0 2 86 8 9875
2008 Person with a disability 61 15 9 7 3 1 4 80 11 408
2008 Not a person with a disability 62 18 5 6 4 0 5 84 10 7430

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 76 15 3 3 2 0 1 92 4 517
2017 Not a person with a disability 79 14 3 1 1 0 2 94 3 7806
2014 Person with a disability 74 14 5 2 3 0 3 90 5 503
2014 Not a person with a disability 77 15 3 2 1 0 2 94 3 8387
2011 Person with a disability 74 13 5 2 3 1 2 90 5 510
2011 Not a person with a disability 78 13 3 2 2 0 2 93 4 9893
2008 Person with a disability 75 12 5 3 1 1 3 90 5 407
2008 Not a person with a disability 78 10 3 2 2 0 4 92 5 7438

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 22 8 5 4 3 2 83 9 517
2017 Not a person with a disability 56 25 7 5 2 1 3 85 7 7818
2014 Person with a disability 54 21 10 5 3 1 6 81 8 501
2014 Not a person with a disability 54 27 8 5 2 1 3 84 7 8384

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 20 7 5 1 2 0 87 6 518
2017 Not a person with a disability 66 23 5 2 1 2 2 92 3 7826
2014 Person with a disability 62 22 5 3 2 2 4 89 5 501
2014 Not a person with a disability 64 24 5 2 1 2 2 92 3 8384
2011 Person with a disability 68 18 6 2 1 1 3 90 4 511
2011 Not a person with a disability 68 21 5 2 1 1 2 91 3 9887
2008 Person with a disability 65 20 7 2 2 2 3 89 4 408
2008 Not a person with a disability 67 21 5 2 1 1 2 91 4 7427

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 32 68 519
2017 Not a person with a disability 15 85 7817
2014 Person with a disability 32 68 502
2014 Not a person with a disability 17 83 8370

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 166
2017 Not a person with a disability 48 1170
2014 Person with a disability 44 161
2014 Not a person with a disability 46 1381

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 74 166
2017 Not a person with a disability 62 1170
2014 Person with a disability 75 161
2014 Not a person with a disability 63 1381

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 166
2017 Not a person with a disability 9 1170
2014 Person with a disability 5 161
2014 Not a person with a disability 9 1381

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 Person with a disability 0 161

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 166
2017 Not a person with a disability 8 1170
2014 Person with a disability 13 161
2014 Not a person with a disability 9 1381

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 166
2017 Not a person with a disability 4 1170
2014 Person with a disability 10 161
2014 Not a person with a disability 3 1381

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 166
2017 Not a person with a disability 3 1170
2014 Person with a disability 5 161
2014 Not a person with a disability 3 1381

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 166
2017 Not a person with a disability 40 1170
2014 Person with a disability 42 161
2014 Not a person with a disability 41 1380

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 166
2017 Not a person with a disability 42 1170
2014 Person with a disability 50 161
2014 Not a person with a disability 43 1380

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 166
2017 Not a person with a disability 42 1170
2014 Person with a disability 46 161
2014 Not a person with a disability 40 1380

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 166
2017 Not a person with a disability 39 1170
2014 Person with a disability 43 161
2014 Not a person with a disability 41 1380

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 166
2017 Not a person with a disability 32 1170
2014 Person with a disability 39 161
2014 Not a person with a disability 25 1380

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 166
2017 Not a person with a disability 57 1170
2014 Person with a disability 52 161
2014 Not a person with a disability 57 1380

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 166
2017 Not a person with a disability 33 1170
2014 Person with a disability 39 161
2014 Not a person with a disability 34 1380

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 166
2017 Not a person with a disability 1 1170
2014 Not a person with a disability 1 1380

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 166
2017 Not a person with a disability 6 1170
2014 Person with a disability 7 161
2014 Not a person with a disability 6 1380

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 166
2017 Not a person with a disability 10 1170
2014 Person with a disability 16 161
2014 Not a person with a disability 11 1380

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 60 166
2017 Not a person with a disability 43 1170
2014 Person with a disability 59 161
2014 Not a person with a disability 42 1380

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 166
2017 Not a person with a disability 25 1170
2014 Person with a disability 35 161
2014 Not a person with a disability 28 1380

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 166
2017 Not a person with a disability 13 1170
2014 Person with a disability 20 161
2014 Not a person with a disability 14 1380

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 55 166
2017 Not a person with a disability 55 1171
2014 Person with a disability 51 161
2014 Not a person with a disability 53 1381

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 166
2017 Not a person with a disability 27 1171
2014 Person with a disability 34 161
2014 Not a person with a disability 28 1381

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 166
2017 Not a person with a disability 13 1171
2014 Person with a disability 19 161
2014 Not a person with a disability 13 1381

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 166
2017 Not a person with a disability 17 1171
2014 Person with a disability 33 161
2014 Not a person with a disability 17 1381

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 166
2017 Not a person with a disability 9 1171
2014 Person with a disability 9 161
2014 Not a person with a disability 11 1381

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 166
2017 Not a person with a disability 6 1171
2014 Person with a disability 12 161
2014 Not a person with a disability 5 1381

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 166
2017 Not a person with a disability 11 1171
2014 Person with a disability 15 161
2014 Not a person with a disability 19 1381

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 166
2017 Not a person with a disability 11 1171
2014 Person with a disability 12 161
2014 Not a person with a disability 12 1381

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 166
2017 Not a person with a disability 24 1171
2014 Person with a disability 18 161
2014 Not a person with a disability 24 1381

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 143
2017 Not a person with a disability 13 1101
2014 Person with a disability 10 142
2014 Not a person with a disability 13 1306

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 143
2017 Not a person with a disability 20 1101
2014 Person with a disability 8 142
2014 Not a person with a disability 17 1306

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 143
2017 Not a person with a disability 12 1101
2014 Person with a disability 5 142
2014 Not a person with a disability 12 1306

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 143
2017 Not a person with a disability 7 1101
2014 Person with a disability 6 142
2014 Not a person with a disability 8 1306

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 143
2017 Not a person with a disability 11 1101
2014 Person with a disability 10 142
2014 Not a person with a disability 11 1306

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 143
2017 Not a person with a disability 12 1101
2014 Person with a disability 10 142
2014 Not a person with a disability 13 1306

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 143
2017 Not a person with a disability 18 1101
2014 Person with a disability 16 142
2014 Not a person with a disability 14 1306

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 143
2017 Not a person with a disability 9 1101
2014 Person with a disability 10 142
2014 Not a person with a disability 7 1306

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 143
2017 Not a person with a disability 11 1101
2014 Person with a disability 20 142
2014 Not a person with a disability 12 1306

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 143
2017 Not a person with a disability 23 1101
2014 Person with a disability 26 142
2014 Not a person with a disability 24 1306

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 143
2017 Not a person with a disability 9 1101
2014 Person with a disability 12 142
2014 Not a person with a disability 9 1306

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 143
2017 Not a person with a disability 43 1101
2014 Person with a disability 55 142
2014 Not a person with a disability 42 1306

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 143
2017 Not a person with a disability 1 1101
2014 Person with a disability 3 142
2014 Not a person with a disability 1 1306

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 58 143
2017 Not a person with a disability 48 1101
2014 Person with a disability 45 142
2014 Not a person with a disability 52 1306

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 1 1101

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 143
2017 Not a person with a disability 12 1101
2014 Person with a disability 21 142
2014 Not a person with a disability 12 1306

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 166
2017 Not a person with a disability 92 8 1172

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 16 18 10 16 25 4 37 37 517
2017 Not a person with a disability 16 20 18 5 5 27 9 55 16 7822
2014 Person with a disability 15 16 21 10 13 19 6 42 30 503
2014 Not a person with a disability 14 18 20 5 5 29 8 52 17 8385

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 29 15 9 13 11 1 59 25 519
2017 Not a person with a disability 28 33 16 5 4 12 2 71 10 7807
2014 Person with a disability 24 24 22 7 10 11 1 56 19 503
2014 Not a person with a disability 24 32 19 5 4 14 1 66 11 8385
2011 Person with a disability 25 31 20 7 8 7 1 61 17 509
2011 Not a person with a disability 30 37 17 5 2 9 0 74 8 9880

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 26 74 515
2017 Not a person with a disability 6 94 7803
2014 Person with a disability 26 74 501
2014 Not a person with a disability 6 94 8368

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 132
2017 Not a person with a disability 34 467
2014 Person with a disability 31 128
2014 Not a person with a disability 36 462

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 82 132
2017 Not a person with a disability 81 467
2014 Person with a disability 90 128
2014 Not a person with a disability 83 462

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 132
2017 Not a person with a disability 4 467
2014 Not a person with a disability 4 462

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 132
2014 Person with a disability 0 128
2014 Not a person with a disability 0 462

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 132
2017 Not a person with a disability 9 467
2014 Person with a disability 11 128
2014 Not a person with a disability 10 462

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 132
2017 Not a person with a disability 4 467
2014 Person with a disability 5 128
2014 Not a person with a disability 3 462

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 132
2017 Not a person with a disability 8 467
2014 Person with a disability 10 128
2014 Not a person with a disability 8 462

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 132
2017 Not a person with a disability 19 464
2014 Person with a disability 9 128
2014 Not a person with a disability 18 463

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 132
2017 Not a person with a disability 18 464
2014 Person with a disability 5 128
2014 Not a person with a disability 20 463

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 132
2017 Not a person with a disability 10 464
2014 Person with a disability 4 128
2014 Not a person with a disability 10 463

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 4 464
2014 Person with a disability 4 128
2014 Not a person with a disability 5 463

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 132
2017 Not a person with a disability 29 464
2014 Person with a disability 19 128
2014 Not a person with a disability 30 463

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 132
2017 Not a person with a disability 26 464
2014 Person with a disability 11 128
2014 Not a person with a disability 21 463

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 464
2014 Not a person with a disability 2 463

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 464
2014 Person with a disability 5 128
2014 Not a person with a disability 4 463

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 132
2017 Not a person with a disability 16 464
2014 Person with a disability 11 128
2014 Not a person with a disability 14 463

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 58 132
2017 Not a person with a disability 3 464
2014 Person with a disability 62 128
2014 Not a person with a disability 5 463

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 132
2014 Person with a disability 0 128

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 132
2017 Not a person with a disability 28 464
2014 Person with a disability 31 128
2014 Not a person with a disability 41 463

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 132
2017 Not a person with a disability 28 466
2014 Person with a disability 39 128
2014 Not a person with a disability 28 462

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 132
2017 Not a person with a disability 15 466
2014 Person with a disability 21 128
2014 Not a person with a disability 14 462

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 132
2017 Not a person with a disability 7 466
2014 Person with a disability 16 128
2014 Not a person with a disability 8 462

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 132
2017 Not a person with a disability 12 466
2014 Person with a disability 35 128
2014 Not a person with a disability 16 462

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 132
2017 Not a person with a disability 5 466
2014 Person with a disability 6 128
2014 Not a person with a disability 7 462

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 132
2017 Not a person with a disability 4 466
2014 Person with a disability 10 128
2014 Not a person with a disability 7 462

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 132
2017 Not a person with a disability 6 466
2014 Person with a disability 6 128
2014 Not a person with a disability 10 462

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 132
2017 Not a person with a disability 7 466
2014 Person with a disability 15 128
2014 Not a person with a disability 11 462

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 132
2017 Not a person with a disability 52 466
2014 Person with a disability 33 128
2014 Not a person with a disability 50 462

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 116
2017 Not a person with a disability 6 450
2014 Person with a disability 4 115
2014 Not a person with a disability 5 429

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 116
2017 Not a person with a disability 13 450
2014 Person with a disability 8 115
2014 Not a person with a disability 15 429

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 116
2017 Not a person with a disability 7 450
2014 Not a person with a disability 4 429

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 450
2014 Not a person with a disability 3 429

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 116
2017 Not a person with a disability 3 450
2014 Not a person with a disability 2 429

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 116
2017 Not a person with a disability 5 450
2014 Person with a disability 6 115
2014 Not a person with a disability 8 429

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 116
2017 Not a person with a disability 13 450
2014 Person with a disability 15 115
2014 Not a person with a disability 9 429

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 116
2017 Not a person with a disability 10 450
2014 Person with a disability 4 115
2014 Not a person with a disability 8 429

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 116
2017 Not a person with a disability 7 450
2014 Person with a disability 21 115
2014 Not a person with a disability 7 429

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 116
2017 Not a person with a disability 22 450
2014 Person with a disability 23 115
2014 Not a person with a disability 18 429

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 116
2017 Not a person with a disability 6 450
2014 Person with a disability 13 115
2014 Not a person with a disability 9 429

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 116
2017 Not a person with a disability 41 450
2014 Person with a disability 49 115
2014 Not a person with a disability 41 429

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 450
2014 Person with a disability 5 115
2014 Not a person with a disability 2 429

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 116
2017 Not a person with a disability 59 450
2014 Person with a disability 62 115
2014 Not a person with a disability 64 429

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 116
2017 Not a person with a disability 13 450
2014 Person with a disability 25 115
2014 Not a person with a disability 13 429

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 95 5 132
2017 Not a person with a disability 90 10 468

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 14 25 6 11 28 4 39 24 517
2017 Not a person with a disability 17 19 18 2 2 34 8 63 7 7819
2014 Person with a disability 14 14 25 6 11 23 6 40 25 503
2014 Not a person with a disability 15 18 20 2 2 35 8 58 7 8381

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 26 20 7 9 12 1 58 19 518
2017 Not a person with a disability 31 33 15 2 2 15 2 77 5 7811
2014 Person with a disability 27 21 22 7 9 12 2 56 18 503
2014 Not a person with a disability 26 32 18 2 2 18 2 72 5 8384
2011 Person with a disability 29 31 19 6 4 10 0 67 12 509
2011 Not a person with a disability 34 38 14 3 1 10 0 80 4 9870

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 57 43 517
2017 Not a person with a disability 13 87 7816
2014 Person with a disability 54 46 502
2014 Not a person with a disability 12 88 8359

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 80 20 291
2017 Not a person with a disability 77 23 1017
2014 Person with a disability 82 18 273
2014 Not a person with a disability 80 20 1024

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 38 7 10 3 0 0 80 13 237
2017 Not a person with a disability 46 38 6 6 3 0 0 84 9 788
2014 Person with a disability 45 32 6 12 5 0 0 77 17 224
2014 Not a person with a disability 55 30 7 5 1 1 1 86 7 817

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 45 7 5 1 1 3 87 6 518
2017 Not a person with a disability 28 48 10 5 2 1 5 82 7 7824
2014 Person with a disability 34 45 9 5 1 2 4 84 7 503
2014 Not a person with a disability 27 52 11 4 1 2 4 83 5 8379
2011 Person with a disability 29 49 11 5 1 1 5 82 6 508
2011 Not a person with a disability 25 52 11 5 1 1 4 81 7 9876
2008 Person with a disability 33 44 10 5 3 2 4 81 9 407
2008 Not a person with a disability 26 49 11 6 2 1 5 79 9 7436

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 23 21 9 10 19 7 46 25 516
2017 Not a person with a disability 12 25 21 6 4 23 9 54 15 7809
2014 Person with a disability 11 20 27 12 7 15 8 41 24 503
2014 Not a person with a disability 10 23 24 7 4 21 9 48 17 8380
2011 Person with a disability 9 24 24 12 9 14 8 42 27 510
2011 Not a person with a disability 10 26 24 8 4 21 8 50 16 9873

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 26 12 5 6 9 4 74 12 520
2017 Not a person with a disability 42 33 9 2 1 7 5 86 4 7819
2014 Person with a disability 35 32 15 6 4 6 4 74 10 503
2014 Not a person with a disability 38 37 11 3 1 6 4 83 5 8384
2011 Person with a disability 35 29 14 6 4 7 5 72 12 509
2011 Not a person with a disability 40 35 10 3 1 6 4 84 5 9880
2008 Person with a disability 31 35 14 4 4 9 4 74 10 408
2008 Not a person with a disability 37 37 10 3 1 8 5 84 5 7438

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 26 18 7 8 10 4 62 17 517
2017 Not a person with a disability 34 34 12 3 2 10 5 80 6 7807
2014 Person with a disability 25 30 18 7 6 10 4 63 15 503
2014 Not a person with a disability 29 36 14 4 2 10 4 77 7 8375
2011 Person with a disability 27 29 15 7 7 11 5 66 16 508
2011 Not a person with a disability 32 35 13 4 2 10 4 78 7 9861
2008 Person with a disability 26 32 15 9 8 7 3 65 19 408
2008 Not a person with a disability 32 36 12 5 2 7 4 78 8 7436
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 25 7 10 9 1 1 74 19 518
2017 Not a person with a disability 57 27 8 4 3 1 0 85 8 7815

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 23 11 6 9 2 0 73 15 519
2017 Not a person with a disability 56 25 10 3 4 2 0 83 7 7820

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 37 16 10 13 4 0 60 24 519
2017 Not a person with a disability 24 41 17 8 4 5 0 69 13 7810

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 29 17 17 22 2 0 42 40 518
2017 Not a person with a disability 17 40 19 13 8 2 0 59 21 7819

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 16 18 15 27 1 2 38 43 519
2017 Not a person with a disability 18 23 20 16 20 0 3 43 36 7808

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 22 26 17 16 1 0 40 34 519
2017 Not a person with a disability 17 25 28 17 13 0 1 42 30 7815

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 24 23 17 16 1 1 44 33 519
2017 Not a person with a disability 20 28 25 15 10 0 2 49 26 7804

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 18 22 19 22 3 1 34 43 519
2017 Not a person with a disability 19 23 23 18 15 1 2 43 34 7807

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 23 15 6 7 1 10 68 15 515
2017 Not a person with a disability 39 24 15 7 6 1 8 70 14 7793

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 25 21 15 13 1 0 50 29 516
2017 Not a person with a disability 30 31 22 10 6 0 1 61 16 7798

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 29 23 14 14 1 1 48 28 516
2017 Not a person with a disability 27 33 22 10 6 1 2 61 16 7785

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 24 23 20 17 1 1 39 38 518
2017 Not a person with a disability 21 30 24 14 9 1 2 52 24 7795

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 26 20 14 17 1 1 48 32 518
2017 Not a person with a disability 27 31 21 13 7 1 2 58 20 7797

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 25 22 13 18 1 1 46 32 518
2017 Not a person with a disability 25 29 22 13 9 1 2 55 23 7779

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 26 19 6 7 0 1 68 13 517
2017 Not a person with a disability 56 23 11 5 3 0 2 81 8 7803

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 16 11 6 11 1 4 71 17 518
2017 Not a person with a disability 71 12 5 3 3 1 5 88 6 7805

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 26 13 4 3 1 3 78 8 520
2017 Not a person with a disability 58 24 8 4 2 0 3 85 6 7800

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 20 12 8 11 1 2 68 20 519
2017 Not a person with a disability 62 17 8 5 4 0 3 82 9 7809

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 11 3 1 1 1 35 92 3 516
2017 Not a person with a disability 56 12 5 2 1 0 23 89 4 7805

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 19 9 5 3 1 11 81 9 518
2017 Not a person with a disability 65 17 7 2 1 0 7 89 4 7760

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 17 10 5 5 1 6 79 11 518
2017 Not a person with a disability 66 15 7 4 4 1 5 85 8 7813

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 25 20 8 6 1 3 64 15 520
2017 Not a person with a disability 51 28 12 4 2 0 3 82 6 7799

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 21 36 22 16 1 0 25 38 518
2017 Not a person with a disability 12 28 39 15 6 0 0 40 21 7822

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 29 28 15 6 0 0 21 51 518
2017 Not a person with a disability 8 20 39 22 10 0 1 33 28 7795
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 20 21 12 14 4 1 30 70 519
2017 Not a person with a disability 29 24 21 11 12 2 1 30 70 7827

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 341
2017 Not a person with a disability 21 5283

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 341
2017 Not a person with a disability 35 5283

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 341
2017 Not a person with a disability 20 5283

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 43 341
2017 Not a person with a disability 50 5283

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 341
2017 Not a person with a disability 6 5283

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 341
2017 Not a person with a disability 40 5283

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 8 31 18 14 5 23 333
2017 Not a person with a disability 7 47 19 10 4 13 5169

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 17 12 21 32 1 6 29 58 344
2017 Not a person with a disability 10 21 15 17 25 2 9 36 47 5314

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 10 8 18 48 2 9 16 74 344
2017 Not a person with a disability 5 10 12 17 45 3 9 17 70 5319
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