2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	26	47	12	11	5	73	15	485
2017	TR-02	23	47	13	12	5	70	17	253
2017	TR-03	26	47	11	11	5	73	16	195
2017	TR-04	50	35	12	0	4	85	4	26
2014	TR	28	45	14	9	3	73	13	583
2014	TR-02	26	46	14	9	4	73	13	313
2014	TR-03	28	45	15	10	3	72	13	221
2014	TR-04	32	38	14	11	5	70	16	37
2011	TR	35	45	11	6	2	80	9	783
2011	TR-01	36	47	8	9	0	83	9	53
2011	TR-02	32	40	17	7	4	72	11	368
2011	TR-03	36	48	8	6	2	85	7	288
2011	TR-04	38	58	4	0	0	96	0	53
2011	TR-05	62	33	0	0	5	95	5	21
2008	TR	35	45	10	6	2	81	9	662
2008	TR-01	37	44	10	6	4	80	10	101
2008	TR-02	32	44	13	6	3	77	10	263
2008	TR-03	38	47	8	6	1	85	8	239
2008	TR-04	43	48	0	10	0	90	10	40
2008	TR-05	43	43	14	0	0	86	0	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	15	30	20	22	12	0	46	34	484
2017	TR-02	12	26	24	25	13	0	38	38	253
2017	TR-03	15	35	17	20	12	1	50	33	194
2017	TR-04	46	27	12	15	0	0	73	15	26

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	40	39	13	6	2	0	79	8	482
2017	TR-02	38	40	12	6	3	0	78	10	251
2017	TR-03	40	39	13	6	2	1	80	7	194
2017	TR-04	46	35	19	0	0	0	81	0	26
2014	TR	48	37	11	3	2	0	85	4	582
2014	TR-02	46	37	13	2	2	0	83	4	313
2014	TR-03	48	39	9	4	1	0	87	5	220
2014	TR-04	54	30	11	5	0	0	84	5	37
2011	TR	46	41	9	2	1	0	87	4	790
2011	TR-01	51	40	8	2	0	0	91	2	53
2011	TR-02	41	42	13	3	1	0	82	4	371
2011	TR-03	48	41	6	3	1	0	90	4	290
2011	TR-04	62	36	2	0	0	0	98	0	55
2011	TR-05	67	29	0	0	5	0	95	5	21

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	30	45	13	8	4	0	75	11	483
2017	TR-02	27	47	13	8	5	0	74	12	251
2017	TR-03	30	44	15	9	3	0	73	11	195
2017	TR-04	46	42	4	4	4	0	88	8	26
2014	TR	31	45	15	6	3	0	77	8	584
2014	TR-02	30	47	14	5	4	1	77	8	313
2014	TR-03	32	45	16	5	2	0	77	7	222
2014	TR-04	35	41	5	16	3	0	76	19	37
2011	TR	40	45	8	4	2	0	86	7	785
2011	TR-01	42	45	4	8	2	0	87	9	53
2011	TR-02	39	43	10	6	2	0	82	8	368
2011	TR-03	41	47	7	3	2	0	88	5	288
2011	TR-04	35	62	2	2	0	0	96	2	55
2011	TR-05	67	29	0	0	5	0	95	5	21
2008	TR	41	45	7	6	1	0	86	7	663
2008	TR-01	46	40	8	6	1	0	85	7	101
2008	TR-02	40	44	9	6	1	0	84	8	263
2008	TR-03	40	48	5	5	1	0	88	7	240
2008	TR-04	48	43	0	10	0	0	90	10	40
2008	TR-05	50	43	7	0	0	0	93	0	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	8	26	29	22	12	2	0	35	35	485
2017	TR-02	8	25	30	20	13	3	1	34	35	253
2017	TR-03	6	29	27	24	13	2	0	35	37	195
2017	TR-04	19	23	27	31	0	0	0	42	31	26
2014	TR	12	32	26	18	11	1	0	44	29	584
2014	TR-02	14	31	26	15	12	2	0	46	28	313
2014	TR-03	9	33	26	22	9	1	0	42	32	222
2014	TR-04	3	32	30	22	14	0	0	35	35	37
2011	TR	16	34	25	15	7	2	0	51	23	786
2011	TR-01	37	37	23	2	2	0	0	73	4	52
2011	TR-02	16	37	21	17	7	2	0	55	24	369
2011	TR-03	11	29	31	18	9	2	0	41	27	289
2011	TR-04	13	36	36	11	4	0	0	49	15	55
2011	TR-05	43	38	14	0	5	0	0	81	5	21

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	8	29	26	23	12	1	38	36	484
2017	TR-02	7	29	27	21	13	2	37	35	252
2017	TR-03	6	30	24	25	13	1	37	39	195
2017	TR-04	23	19	31	27	0	0	42	27	26
2014	TR	12	32	27	19	10	1	44	29	584
2014	TR-02	14	31	26	19	10	1	46	28	313
2014	TR-03	7	35	27	20	10	1	42	31	222
2014	TR-04	8	32	27	22	8	3	42	31	37
2011	TR	15	37	24	17	7	1	52	24	786
2011	TR-01	25	45	23	6	2	0	70	8	53
2011	TR-02	15	37	22	17	7	1	54	24	370
2011	TR-03	11	31	28	21	9	0	42	30	287
2011	TR-04	9	49	33	7	2	0	58	9	55
2011	TR-05	43	43	10	0	5	0	86	5	21
2008	TR	20	40	19	16	5	0	60	21	665
2008	TR-01	34	40	20	7	0	0	73	7	101
2008	TR-02	19	38	20	17	7	0	56	24	264
2008	TR-03	16	38	19	22	5	0	54	28	241
2008	TR-04	25	53	18	5	0	0	78	5	40
2008	TR-05	21	64	14	0	0	0	86	0	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	13	20	19	18	13	10	6	40	37	485
2017	TR-02	14	18	21	17	13	13	5	39	36	253
2017	TR-03	10	22	17	20	16	8	7	38	42	195
2017	TR-04	27	15	19	27	8	0	4	44	36	26
2014	TR	14	22	17	18	12	12	6	43	36	584
2014	TR-02	15	22	18	15	14	12	4	44	35	313
2014	TR-03	12	23	16	18	8	14	9	46	33	222
2014	TR-04	11	19	11	38	16	3	3	31	57	37
2011	TR	18	23	19	15	10	10	6	49	29	788
2011	TR-01	26	26	17	13	4	11	2	61	20	53
2011	TR-02	18	23	19	14	11	11	5	49	29	370
2011	TR-03	13	25	20	15	10	10	8	46	30	289
2011	TR-04	18	18	22	22	7	7	5	42	33	55
2011	TR-05	43	24	10	10	10	5	0	70	20	21
2008	TR	24	28	16	12	7	9	4	59	22	664
2008	TR-01	34	26	12	8	6	14	1	70	16	101
2008	TR-02	23	25	16	13	8	9	6	57	25	264
2008	TR-03	19	31	18	15	7	7	4	56	24	241
2008	TR-04	38	28	20	10	5	0	0	65	15	40
2008	TR-05	23	62	8	8	0	0	0	85	8	13

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	32	40	12	5	2	8	1	79	8	485
2017	TR-02	33	40	11	4	2	9	1	81	7	253
2017	TR-03	28	41	14	7	3	7	0	73	11	195
2017	TR-04	58	38	4	0	0	0	0	96	0	26
2014	TR	35	36	11	6	3	8	1	78	10	583
2014	TR-02	36	35	10	5	4	8	1	79	10	313
2014	TR-03	31	37	15	8	2	6	1	73	11	222
2014	TR-04	39	47	6	3	3	3	0	89	6	36
2011	TR	41	33	11	5	3	6	1	79	10	786
2011	TR-01	55	30	6	0	8	2	0	87	8	53
2011	TR-02	43	32	10	6	2	7	1	81	9	368
2011	TR-03	32	36	13	6	5	7	1	74	11	289
2011	TR-04	47	27	15	5	5	0	0	75	11	55
2011	TR-05	67	24	5	5	0	0	0	90	5	21
2008	TR	43	35	11	6	3	2	1	80	9	665
2008	TR-01	63	23	10	3	0	1	0	87	3	101
2008	TR-02	45	31	10	6	3	3	2	80	10	264
2008	TR-03	33	40	14	7	3	2	0	75	11	241
2008	TR-04	33	55	10	3	0	0	0	88	3	40
2008	TR-05	50	50	0	0	0	0	0	100	0	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	33	39	14	9	4	1	0	73	13	485
2017	TR-02	35	37	15	9	3	1	0	73	12	253
2017	TR-03	28	40	14	10	5	2	1	69	16	195
2017	TR-04	50	46	4	0	0	0	0	96	0	26
2014	TR	31	42	11	11	3	1	1	74	14	583
2014	TR-02	33	41	11	11	4	0	1	75	14	313
2014	TR-03	27	43	14	13	3	1	1	71	16	222
2014	TR-04	36	47	8	6	3	0	0	83	8	36
2011	TR	35	40	10	10	4	1	0	76	14	788
2011	TR-01	47	38	6	2	8	0	0	85	9	53
2011	TR-02	36	38	12	12	2	1	0	75	14	371
2011	TR-03	25	44	9	12	7	2	1	72	19	288
2011	TR-04	49	40	5	2	4	0	0	89	5	55
2011	TR-05	67	33	0	0	0	0	0	100	0	21
2008	TR	39	36	10	9	5	0	2	76	14	663
2008	TR-01	53	29	10	6	0	0	2	84	6	101
2008	TR-02	41	30	9	11	5	1	3	74	17	262
2008	TR-03	31	43	10	9	6	0	1	74	15	241
2008	TR-04	33	53	10	5	0	0	0	85	5	40
2008	TR-05	57	29	14	0	0	0	0	86	0	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	39	35	14	7	4	1	0	74	12	485
2017	TR-02	38	34	14	8	4	1	0	74	12	253
2017	TR-03	36	37	13	7	6	1	1	74	12	195
2017	TR-04	54	35	12	0	0	0	0	88	0	26
2014	TR	40	35	13	5	3	2	1	77	9	584
2014	TR-02	39	38	11	4	3	4	1	80	8	313
2014	TR-03	39	33	15	7	3	1	1	74	11	222
2014	TR-04	49	24	16	5	5	0	0	73	11	37

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	8	21	26	10	5	30	0	41	22	484
2017	TR-02	8	17	25	8	7	36	0	38	23	252
2017	TR-03	5	22	30	12	5	27	0	36	22	195
2017	TR-04	19	46	8	15	0	12	0	74	17	26
2014	TR	9	25	19	9	5	34	0	51	20	584
2014	TR-02	8	24	17	9	5	37	0	51	21	313
2014	TR-03	6	25	23	9	5	32	0	46	20	222
2014	TR-04	14	43	11	11	3	19	0	70	17	37
2011	TR	16	26	23	8	5	22	0	54	16	786
2011	TR-01	34	26	15	4	0	17	4	76	5	53
2011	TR-02	16	26	21	6	5	26	0	56	15	368
2011	TR-03	10	23	27	11	8	22	0	42	23	290
2011	TR-04	26	30	19	9	0	15	2	67	11	54
2011	TR-05	43	48	10	0	0	0	0	90	0	21

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	5	18	23	26	22	6	25	51	484
2017	TR-02	4	15	24	25	24	7	21	53	253
2017	TR-03	4	16	24	30	22	4	21	54	194
2017	TR-04	15	38	19	15	8	4	56	24	26
2014	TR	5	21	28	24	17	5	28	43	584
2014	TR-02	5	23	26	24	17	5	30	43	313
2014	TR-03	4	15	32	25	19	5	20	46	222
2014	TR-04	5	38	24	22	11	0	43	32	37
2011	TR	8	20	27	21	17	6	30	41	786
2011	TR-01	17	30	25	17	4	8	51	22	53
2011	TR-02	7	20	29	19	17	8	29	39	369
2011	TR-03	4	16	24	26	24	4	22	53	289
2011	TR-04	19	22	31	22	4	2	42	26	54
2011	TR-05	24	43	29	0	5	0	67	5	21
2008	TR	11	29	19	21	16	3	41	39	664
2008	TR-01	23	34	19	6	8	11	63	16	101
2008	TR-02	8	27	20	22	19	3	36	43	264
2008	TR-03	7	27	19	27	20	2	34	47	241
2008	TR-04	15	44	15	21	5	0	59	26	39
2008	TR-05	29	43	21	7	0	0	71	7	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	3	12	21	32	23	9	16	60	485
2017	TR-02	3	9	22	30	23	13	13	61	253
2017	TR-03	2	11	20	35	26	7	13	65	195
2017	TR-04	12	23	23	31	8	4	36	40	26
2014	TR	2	15	25	29	20	9	19	53	584
2014	TR-02	2	15	25	28	19	12	19	53	313
2014	TR-03	2	11	27	31	23	6	14	57	222
2014	TR-04	3	35	14	32	11	5	40	46	37
2011	TR	4	14	25	29	16	12	21	51	788
2011	TR-01	11	19	30	19	8	13	35	30	53
2011	TR-02	2	15	26	27	16	14	19	50	370
2011	TR-03	3	9	21	35	21	10	14	62	289
2011	TR-04	4	22	27	35	4	9	28	42	55
2011	TR-05	19	48	19	10	5	0	67	14	21
2008	TR	3	19	21	29	16	12	25	51	664
2008	TR-01	9	27	20	12	6	27	49	24	101
2008	TR-02	2	17	21	31	17	13	21	55	264
2008	TR-03	2	15	22	35	20	6	17	60	240
2008	TR-04	5	33	28	30	3	3	38	33	40
2008	TR-05	21	36	21	7	7	7	62	15	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	8	25	19	21	15	12	0	38	41	485
2017	TR-02	8	22	19	21	15	15	0	35	43	253
2017	TR-03	4	27	19	22	17	10	0	35	43	195
2017	TR-04	23	27	19	19	4	8	0	54	25	26
2014	TR	5	20	22	22	17	13	0	29	45	584
2014	TR-02	5	20	21	26	14	14	0	29	46	313
2014	TR-03	4	19	24	18	22	14	0	27	46	222
2014	TR-04	8	22	19	32	8	11	0	33	45	37
2011	TR	5	23	21	22	14	15	0	33	42	788
2011	TR-01	6	28	26	13	6	19	2	43	24	53
2011	TR-02	4	25	20	22	13	16	0	34	42	370
2011	TR-03	4	16	21	24	18	16	0	24	51	289
2011	TR-04	13	25	25	24	7	5	0	40	33	55
2011	TR-05	24	57	14	0	5	0	0	81	5	21
2008	TR	7	23	18	22	15	15	0	36	44	665
2008	TR-01	14	33	17	13	3	21	0	59	20	101
2008	TR-02	4	20	15	25	18	17	1	30	52	264
2008	TR-03	6	19	21	23	19	12	0	28	48	241
2008	TR-04	5	40	20	25	0	10	0	50	28	40
2008	TR-05	29	43	14	0	7	7	0	77	8	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	7	24	25	22	16	6	0	32	41	482
2017	TR-02	8	23	24	20	16	8	0	34	39	251
2017	TR-03	3	21	27	27	18	4	1	25	46	194
2017	TR-04	12	38	31	15	4	0	0	50	19	26
2014	TR	5	23	23	25	20	3	0	30	46	584
2014	TR-02	6	23	24	21	22	4	0	31	45	313
2014	TR-03	4	22	25	28	19	3	0	26	49	222
2014	TR-04	5	30	14	35	14	3	0	36	50	37
2011	TR	7	35	23	19	13	4	0	43	33	787
2011	TR-01	11	45	26	11	6	0	0	57	17	53
2011	TR-02	6	38	25	15	11	4	0	46	28	370
2011	TR-03	7	27	22	22	18	5	0	36	42	288
2011	TR-04	5	35	16	29	13	2	0	41	43	55
2011	TR-05	14	48	10	29	0	0	0	62	29	21
2008	TR	11	31	20	20	11	6	0	45	33	665
2008	TR-01	24	33	16	11	4	13	0	65	17	101
2008	TR-02	9	33	19	20	14	5	0	44	36	264
2008	TR-03	9	27	23	24	12	5	0	38	38	241
2008	TR-04	10	43	23	25	0	0	0	53	25	40
2008	TR-05	14	50	14	21	0	0	0	64	21	14

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	14	29	23	21	13	0	0	43	34	484
2017	TR-02	11	27	26	22	13	0	0	38	35	252
2017	TR-03	14	31	18	23	14	0	0	45	37	195
2017	TR-04	31	27	31	12	0	0	0	58	12	26
2014	TR	15	31	19	21	13	0	0	46	35	583
2014	TR-02	15	30	19	21	15	0	0	46	35	313
2014	TR-03	14	29	19	24	13	0	0	43	38	221
2014	TR-04	19	46	16	14	5	0	0	65	19	37
2011	TR	16	38	19	18	7	0	1	54	26	790
2011	TR-01	23	43	23	6	4	2	0	67	10	53
2011	TR-02	15	40	18	19	8	0	1	55	26	371
2011	TR-03	13	32	22	23	9	0	0	45	32	290
2011	TR-04	25	45	15	11	4	0	0	71	15	55
2011	TR-05	43	48	0	10	0	0	0	90	10	21

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	35	49	9	5	1	0	84	6	485
2017	TR-02	36	51	8	4	2	0	87	5	253
2017	TR-03	37	46	10	6	1	1	83	7	195
2017	TR-04	27	58	8	8	0	0	85	8	26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	7	15	16	14	6	40	2	38	35	484
2017	TR-02	6	13	15	11	6	47	2	37	34	252
2017	TR-03	6	14	16	16	7	37	4	34	39	195
2017	TR-04	15	46	15	15	4	4	0	64	20	26
2014	TR	7	18	19	17	8	29	3	36	37	583
2014	TR-02	7	14	15	14	9	37	4	35	39	312
2014	TR-03	5	18	24	20	8	23	2	31	37	222
2014	TR-04	11	35	19	30	3	3	0	47	33	37

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	23	37	21	13	5	1	1	61	18	484
2017	TR-02	23	37	21	13	4	1	1	62	17	253
2017	TR-03	21	35	21	14	6	1	2	57	21	194
2017	TR-04	42	38	19	0	0	0	0	81	0	26
2014	TR	28	40	13	12	6	1	0	69	18	582
2014	TR-02	29	41	10	13	5	1	1	72	18	313
2014	TR-03	24	39	16	12	9	0	0	63	20	221
2014	TR-04	36	39	19	3	3	0	0	75	6	36
2011	TR	29	40	15	9	5	1	1	71	14	788
2011	TR-01	53	34	4	6	4	0	0	87	9	53
2011	TR-02	29	41	16	8	4	1	1	72	12	370
2011	TR-03	19	42	17	11	7	2	2	64	18	289
2011	TR-04	40	38	9	9	2	0	2	80	11	55
2011	TR-05	52	33	5	5	5	0	0	86	10	21
2008	TR	39	35	12	8	5	0	1	75	13	665
2008	TR-01	64	23	9	3	1	0	0	87	4	101
2008	TR-02	39	34	13	5	6	0	1	75	12	264
2008	TR-03	29	36	12	14	7	0	2	66	21	241
2008	TR-04	25	65	8	3	0	0	0	90	3	40
2008	TR-05	50	36	14	0	0	0	0	86	0	14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	23	46	16	2	7	5	2	73	10	44
2017	TR-03	25	31	6	6	19	6	6	64	29	16
2017	TR-04	16	53	32	0	0	0	0	68	0	19
2014	TR	24	29	14	17	8	5	3	57	28	63
2014	TR-03	31	15	8	23	12	8	4	52	39	26
2014	TR-04	12	38	27	15	8	0	0	50	23	26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	28	41	12	5	2	6	6	79	8	485
2017	TR-02	28	41	11	4	2	8	7	81	7	253
2017	TR-03	25	41	15	8	2	4	6	73	10	195
2017	TR-04	50	42	0	4	0	0	4	96	4	26
2014	TR	30	46	9	4	1	3	7	84	6	584
2014	TR-02	36	44	7	4	1	3	5	88	5	313
2014	TR-03	23	50	12	5	2	3	6	80	7	222
2014	TR-04	22	32	16	8	3	0	19	67	13	37
2011	TR	35	42	11	7	2	2	1	80	9	789
2011	TR-01	51	36	4	6	0	2	2	90	6	53
2011	TR-02	43	40	8	4	1	2	2	86	5	370
2011	TR-03	22	45	15	12	3	3	0	69	15	290
2011	TR-04	31	49	13	7	0	0	0	80	7	55
2011	TR-05	48	43	5	0	0	0	5	95	0	21
2008	TR	35	44	10	7	3	2	1	80	10	664
2008	TR-01	50	40	3	3	0	4	0	94	3	101
2008	TR-02	36	44	8	7	2	2	2	82	10	264
2008	TR-03	25	45	15	9	5	1	1	71	14	240
2008	TR-04	45	50	0	3	3	0	0	95	5	40
2008	TR-05	50	43	7	0	0	0	0	93	0	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	20	26	12	5	3	29	5	69	12	484
2017	TR-02	17	25	10	6	3	34	6	69	14	252
2017	TR-03	20	27	14	6	2	27	5	68	11	195
2017	TR-04	46	35	8	4	4	0	4	84	8	26
2014	TR	21	24	12	6	4	24	9	67	15	584
2014	TR-02	22	19	10	7	4	30	9	67	18	313
2014	TR-03	18	30	14	7	2	19	10	68	13	222
2014	TR-04	22	38	14	3	8	0	16	71	13	37
2011	TR	34	28	10	5	2	19	1	78	9	788
2011	TR-01	53	19	0	2	4	23	0	93	7	53
2011	TR-02	35	24	8	6	2	25	1	79	10	370
2011	TR-03	25	36	15	6	3	15	1	72	11	289
2011	TR-04	45	35	13	4	0	2	2	83	4	55
2011	TR-05	86	10	5	0	0	0	0	95	0	21
2008	TR	33	31	6	5	3	20	1	82	10	664
2008	TR-01	36	21	5	2	1	34	2	88	5	101
2008	TR-02	28	29	5	6	5	26	2	78	15	264
2008	TR-03	33	37	8	5	3	13	1	81	10	240
2008	TR-04	53	40	3	3	3	0	0	93	5	40
2008	TR-05	71	29	0	0	0	0	0	100	0	14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	20	41	17	15	5	1	62	21	484
2017	TR-02	17	42	17	16	7	0	60	24	252
2017	TR-03	21	41	17	16	4	1	63	20	195
2017	TR-04	31	38	15	12	4	0	69	15	26
2014	TR	18	39	14	20	8	1	58	28	584
2014	TR-02	20	37	16	19	9	0	57	27	313
2014	TR-03	16	41	14	22	8	1	57	30	222
2014	TR-04	19	49	11	16	5	0	68	22	37
2011	TR	23	36	13	20	7	1	60	28	789
2011	TR-01	28	40	13	15	4	0	68	19	53
2011	TR-02	19	35	13	23	8	1	55	32	370
2011	TR-03	26	35	13	19	7	1	61	26	290
2011	TR-04	25	42	11	16	5	0	67	22	55
2011	TR-05	43	38	5	14	0	0	81	14	21
2008	TR	36	42	9	9	2	1	79	12	663
2008	TR-01	55	38	4	3	0	0	93	3	101
2008	TR-02	29	43	11	13	3	1	73	15	263
2008	TR-03	33	43	8	10	4	2	78	14	240
2008	TR-04	38	48	10	5	0	0	85	5	40
2008	TR-05	64	36	0	0	0	0	100	0	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	50	36	8	4	2	0	0	86	6	484
2017	TR-02	47	37	10	4	3	0	0	84	6	253
2017	TR-03	51	37	8	5	1	0	0	87	5	194
2017	TR-04	54	42	0	4	0	0	0	96	4	26
2014	TR	47	39	8	5	2	0	0	86	7	584
2014	TR-02	46	37	10	4	2	0	0	83	7	313
2014	TR-03	46	43	5	6	0	0	0	89	6	222
2014	TR-04	49	32	3	11	3	3	0	83	14	37
2011	TR	55	32	7	4	2	0	0	87	6	789
2011	TR-01	60	30	4	4	2	0	0	91	6	53
2011	TR-02	51	32	8	7	2	0	0	83	9	371
2011	TR-03	58	31	7	2	1	0	1	90	3	289
2011	TR-04	56	40	2	0	2	0	0	96	2	55
2011	TR-05	76	24	0	0	0	0	0	100	0	21
2008	TR	47	39	8	5	1	0	0	86	6	665
2008	TR-01	43	42	8	6	2	0	0	84	8	101
2008	TR-02	45	38	10	6	0	0	0	84	6	264
2008	TR-03	49	40	6	4	1	0	0	89	5	241
2008	TR-04	58	33	5	5	0	0	0	90	5	40
2008	TR-05	64	36	0	0	0	0	0	100	0	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	64	30	3	2	1	94	3	483
2017	TR-02	60	33	3	3	1	94	4	253
2017	TR-03	68	27	3	1	1	95	2	194
2017	TR-04	56	36	4	4	0	92	4	25
2014	TR	61	32	3	3	1	93	4	583
2014	TR-02	60	32	4	3	1	92	4	313
2014	TR-03	62	33	1	3	0	95	3	221
2014	TR-04	57	32	5	3	3	89	5	37
2011	TR	65	30	3	1	1	96	2	788
2011	TR-01	72	23	4	0	2	94	2	53
2011	TR-02	63	31	4	2	0	94	2	370
2011	TR-03	71	26	1	1	1	97	2	290
2011	TR-04	46	50	2	0	2	96	2	54
2011	TR-05	67	33	0	0	0	100	0	21
2008	TR	63	31	4	2	1	93	3	665
2008	TR-01	57	39	3	1	0	96	1	101
2008	TR-02	62	29	5	2	2	92	4	264
2008	TR-03	67	28	2	2	0	95	2	241
2008	TR-04	55	38	8	0	0	93	0	40
2008	TR-05	57	29	14	0	0	86	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	10	31	24	22	9	4	1	43	32	484
2017	TR-02	9	31	23	22	10	3	2	42	34	253
2017	TR-03	8	29	26	24	8	6	1	39	34	194
2017	TR-04	23	46	19	12	0	0	0	69	12	26
2014	TR	8	25	20	28	15	2	1	35	45	584
2014	TR-02	6	26	19	29	16	3	1	34	47	313
2014	TR-03	8	24	23	26	17	1	1	33	43	222
2014	TR-04	14	24	19	35	8	0	0	38	43	37
2011	TR	13	29	19	24	13	2	0	43	38	789
2011	TR-01	25	32	26	11	6	0	0	57	17	53
2011	TR-02	11	29	17	25	15	2	0	41	42	370
2011	TR-03	11	27	20	27	12	1	1	39	40	290
2011	TR-04	16	38	18	20	4	4	0	57	25	55
2011	TR-05	33	43	5	14	5	0	0	76	19	21
2008	TR	21	40	18	13	5	3	0	63	18	664
2008	TR-01	36	46	10	2	3	4	0	85	5	101
2008	TR-02	18	35	21	16	6	3	1	56	22	263
2008	TR-03	18	42	17	14	6	3	0	62	21	241
2008	TR-04	18	48	20	15	0	0	0	65	15	40
2008	TR-05	21	43	29	7	0	0	0	64	7	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	12	31	16	19	10	4	8	49	33	485
2017	TR-02	10	31	15	21	11	3	8	46	36	253
2017	TR-03	12	29	16	19	10	5	8	47	34	195
2017	TR-04	31	38	19	8	0	0	4	72	8	26
2014	TR	10	25	17	20	20	2	5	38	43	584
2014	TR-02	10	26	16	20	21	3	5	39	44	313
2014	TR-03	7	24	20	19	20	2	8	35	43	222
2014	TR-04	14	30	11	19	22	5	0	46	43	37
2011	TR	16	34	19	14	10	2	5	54	26	787
2011	TR-01	32	40	19	0	2	4	4	78	2	53
2011	TR-02	16	34	20	16	8	2	4	53	26	370
2011	TR-03	10	30	19	16	16	1	8	44	35	288
2011	TR-04	20	51	15	9	2	2	2	74	11	55
2011	TR-05	43	33	10	10	5	0	0	76	14	21
2008	TR	27	36	13	11	10	2	3	65	22	664
2008	TR-01	38	37	11	3	6	4	1	79	9	100
2008	TR-02	28	33	15	12	8	2	3	63	21	264
2008	TR-03	19	35	12	13	16	0	5	57	30	241
2008	TR-04	33	53	8	3	5	0	0	85	8	40
2008	TR-05	36	36	0	21	7	0	0	71	29	14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	7	23	20	27	21	0	1	31	49	482
2017	TR-02	4	22	20	27	24	1	3	26	53	250
2017	TR-03	8	22	20	30	21	0	0	30	50	195
2017	TR-04	35	31	12	23	0	0	0	65	23	26
2014	TR	8	23	14	30	24	0	1	32	54	584
2014	TR-02	7	20	16	32	25	0	1	27	57	313
2014	TR-03	5	25	13	30	26	0	0	31	57	222
2014	TR-04	22	41	5	19	14	0	0	62	32	37
2011	TR	12	30	20	24	12	1	1	43	37	787
2011	TR-01	9	32	36	13	8	2	0	42	21	53
2011	TR-02	7	28	22	28	13	1	1	35	42	370
2011	TR-03	12	30	17	25	14	0	2	43	40	289
2011	TR-04	31	41	13	13	2	0	0	72	15	54
2011	TR-05	52	33	10	5	0	0	0	86	5	21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	10	25	27	22	15	0	2	36	37	483
2017	TR-02	8	20	29	23	16	1	2	29	41	251
2017	TR-03	8	28	26	21	15	0	2	37	36	195
2017	TR-04	35	35	15	15	0	0	0	69	15	26
2014	TR	9	25	26	21	17	0	1	35	38	584
2014	TR-02	7	25	27	20	19	1	2	33	39	313
2014	TR-03	9	23	26	23	17	0	1	32	41	222
2014	TR-04	22	38	16	19	5	0	0	59	24	37

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	14	33	21	24	8	0	47	32	482
2017	TR-02	12	33	22	25	8	0	45	33	251
2017	TR-03	15	30	21	24	10	0	46	34	194
2017	TR-04	23	23	23	27	4	0	46	31	26
2014	TR	15	40	17	17	10	0	55	27	584
2014	TR-02	16	40	17	17	9	0	57	26	313
2014	TR-03	14	38	18	17	13	0	52	30	222
2014	TR-04	14	46	19	19	3	0	59	22	37
2011	TR	29	44	15	10	2	0	73	12	785
2011	TR-01	40	43	11	4	2	0	83	6	53
2011	TR-02	30	42	16	9	2	0	73	11	368
2011	TR-03	22	47	15	14	2	1	69	16	288
2011	TR-04	36	45	15	2	2	0	82	4	55
2011	TR-05	52	33	5	10	0	0	86	10	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	5	21	23	21	14	15	1	31	41	484
2017	TR-02	4	15	25	21	14	19	2	24	45	252
2017	TR-03	5	23	22	22	16	13	0	32	44	195
2017	TR-04	8	42	31	15	0	4	0	52	16	26

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	27	40	15	10	6	0	2	69	16	484
2017	TR-02	27	39	15	11	6	0	2	68	17	253
2017	TR-03	28	41	16	7	6	1	1	70	14	194
2017	TR-04	27	46	12	8	4	0	4	76	12	26
2014	TR	30	37	15	10	4	1	2	69	15	582
2014	TR-02	31	36	16	9	4	2	3	70	13	313
2014	TR-03	29	40	15	10	5	0	2	70	15	220
2014	TR-04	24	30	16	22	5	0	3	56	28	37
2011	TR	27	40	14	10	5	1	3	70	16	783
2011	TR-01	33	40	12	10	2	2	2	76	12	52
2011	TR-02	26	40	14	10	6	2	3	69	17	368
2011	TR-03	27	40	14	10	7	0	2	69	17	288
2011	TR-04	24	41	20	9	2	2	2	67	12	54
2011	TR-05	38	38	10	5	0	0	10	84	5	21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	49	23	6	4	4	0	14	84	9	484
2017	TR-02	51	26	8	4	3	1	9	84	7	253
2017	TR-03	51	23	5	4	3	0	14	86	8	194
2017	TR-04	31	0	4	8	12	0	46	57	36	26
2014	TR	48	22	5	5	5	0	15	82	12	583
2014	TR-02	53	23	4	5	5	0	11	85	11	313
2014	TR-03	51	24	5	4	2	0	14	87	7	221
2014	TR-04	5	8	3	14	24	0	46	25	70	37
2011	TR	55	16	5	5	4	0	14	84	10	783
2011	TR-01	51	17	9	2	2	0	19	84	5	53
2011	TR-02	63	15	6	5	3	1	7	85	9	367
2011	TR-03	56	21	3	5	3	0	11	87	9	287
2011	TR-04	18	7	2	5	13	0	55	56	40	55
2011	TR-05	5	5	5	5	5	0	76	40	40	21
2008	TR	55	17	3	6	2	1	16	87	9	664
2008	TR-01	45	15	4	2	1	6	28	90	4	101
2008	TR-02	64	16	5	5	2	0	8	88	7	264
2008	TR-03	61	20	1	6	1	0	11	91	8	240
2008	TR-04	15	13	5	10	5	0	53	58	32	40
2008	TR-05	0	7	0	29	0	0	64	20	80	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	41	37	12	6	1	0	3	80	7	484
2017	TR-02	45	37	9	6	1	0	2	84	7	253
2017	TR-03	38	38	15	3	1	0	6	80	4	194
2017	TR-04	31	35	12	23	0	0	0	65	23	26
2014	TR	41	38	12	5	2	0	3	80	7	584
2014	TR-02	43	39	12	3	2	0	2	83	5	313
2014	TR-03	42	36	9	6	2	0	4	82	8	222
2014	TR-04	24	38	14	11	11	0	3	64	22	37
2011	TR	40	35	15	6	2	0	2	76	8	789
2011	TR-01	49	34	13	2	2	0	0	83	4	53
2011	TR-02	44	33	14	7	1	0	1	78	8	370
2011	TR-03	38	38	14	3	3	0	3	79	6	290
2011	TR-04	20	27	29	18	2	2	2	49	21	55
2011	TR-05	33	43	10	14	0	0	0	76	14	21
2008	TR	37	39	14	7	3	0	1	76	10	663
2008	TR-01	54	37	5	4	0	0	0	91	4	101
2008	TR-02	35	43	13	3	4	0	1	79	8	263
2008	TR-03	35	35	15	10	3	0	2	72	13	240
2008	TR-04	20	33	25	15	5	0	3	54	21	40
2008	TR-05	7	57	14	21	0	0	0	64	21	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	56	28	5	1	2	2	6	91	4	485
2017	TR-02	60	30	2	1	2	3	2	95	3	253
2017	TR-03	52	28	7	1	3	2	8	89	4	195
2017	TR-04	50	19	8	4	0	0	19	86	5	26
2014	TR	52	29	7	2	2	4	5	88	4	584
2014	TR-02	52	29	6	2	3	4	5	89	5	313
2014	TR-03	55	27	8	1	1	3	4	88	3	222
2014	TR-04	32	41	3	8	3	3	11	84	13	37
2011	TR	32	34	11	9	6	2	5	71	17	789
2011	TR-01	26	26	13	21	4	2	8	58	27	53
2011	TR-02	33	31	12	11	7	3	4	68	19	371
2011	TR-03	31	39	11	6	7	2	4	75	14	289
2011	TR-04	29	38	9	5	4	2	13	79	11	55
2011	TR-05	48	14	0	5	5	0	29	87	13	21

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	TR	10	64	26	485
2017	TR-02	7	67	26	253
2017	TR-03	10	64	26	195
2017	TR-04	31	38	31	26
2014	TR	12	61	27	583
2014	TR-02	8	65	28	313
2014	TR-03	12	62	26	221
2014	TR-04	41	35	24	37
2011	TR	13	61	26	790
2011	TR-01	15	64	21	53
2011	TR-02	10	65	25	371
2011	TR-03	16	57	27	290
2011	TR-04	15	58	27	55
2011	TR-05	5	57	38	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	TR	41	12	37	6	0	4	49
2017	TR-02	35	12	35	6	0	12	17
2017	TR-03	45	0	45	10	0	0	20
2014	TR	43	7	30	14	9999	6	70
2014	TR-02	29	4	21	33	9999	13	24
2014	TR-03	70	7	22	0	9999	0	27
2014	TR-04	20	7	60	13	9999	0	15
2011	TR	34	14	24	19	9999	10	101
2011	TR-02	5	26	24	34	9999	11	38
2011	TR-03	65	7	20	4	9999	4	46

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	29	42	17	8	4	1	0	72	12	484
2017	TR-02	26	43	17	9	4	0	0	70	13	253
2017	TR-03	29	39	18	7	5	2	0	69	13	194
2017	TR-04	42	50	8	0	0	0	0	92	0	26
2014	TR	28	39	17	12	3	1	0	67	16	584
2014	TR-02	28	38	16	12	4	1	1	67	17	313
2014	TR-03	26	40	18	14	2	0	0	66	16	222
2014	TR-04	38	38	14	8	3	0	0	76	11	37
2011	TR	30	38	16	10	5	2	0	69	15	790
2011	TR-01	30	43	15	8	2	2	0	75	10	53
2011	TR-02	28	37	18	10	5	2	0	67	15	371
2011	TR-03	27	36	17	13	6	1	0	64	19	290
2011	TR-04	44	47	4	4	2	0	0	91	5	55
2011	TR-05	57	33	5	5	0	0	0	90	5	21
2008	TR	38	38	13	6	3	2	0	78	9	662
2008	TR-01	39	39	9	10	3	1	0	78	13	101
2008	TR-02	35	34	17	6	3	3	0	72	10	262
2008	TR-03	38	40	12	5	2	2	0	80	7	240
2008	TR-04	43	50	5	3	0	0	0	93	3	40
2008	TR-05	50	36	14	0	0	0	0	86	0	14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	12	37	27	15	5	4	0	50	21	483
2017	TR-02	13	39	24	13	7	4	0	54	21	252
2017	TR-03	10	32	32	19	4	4	0	43	24	195
2017	TR-04	12	48	32	8	0	0	0	60	8	25
2014	TR	10	36	23	16	10	4	0	49	28	584
2014	TR-02	11	38	21	17	9	3	0	51	27	313
2014	TR-03	8	32	27	16	11	6	0	43	29	222
2014	TR-04	8	43	22	14	11	3	0	53	25	37
2011	TR	15	41	21	14	4	4	0	59	19	789
2011	TR-01	13	47	21	9	4	4	2	64	14	53
2011	TR-02	17	42	21	11	4	6	0	62	16	370
2011	TR-03	13	39	21	18	6	3	0	54	25	290
2011	TR-04	13	45	25	13	2	2	0	59	15	55
2011	TR-05	29	43	10	10	5	0	5	75	15	21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	8	22	34	19	9	2	7	30	32	485
2017	TR-02	8	17	39	17	9	2	8	30	28	253
2017	TR-03	6	28	27	22	9	2	7	34	37	195
2017	TR-04	12	15	46	12	8	4	4	21	29	26
2014	TR	9	24	34	17	9	1	5	28	35	583
2014	TR-02	9	19	35	21	11	1	4	34	29	313
2014	TR-03	8	28	34	12	9	1	8	23	39	221
2014	TR-04	14	43	30	8	3	0	3	11	58	37
2011	TR	5	20	33	23	11	2	4	37	28	788
2011	TR-01	4	9	26	30	19	6	6	55	15	53
2011	TR-02	4	15	32	30	12	2	5	45	21	371
2011	TR-03	7	24	34	19	11	1	3	32	32	288
2011	TR-04	7	42	40	2	5	0	4	8	51	55
2011	TR-05	0	38	52	5	0	0	5	5	40	21
2008	TR	6	26	29	20	10	3	5	33	35	665
2008	TR-01	1	11	24	28	21	11	5	58	14	101
2008	TR-02	6	26	27	23	11	2	6	36	35	264
2008	TR-03	9	29	32	17	6	2	5	24	41	241
2008	TR-04	5	35	33	18	5	0	5	24	42	40
2008	TR-05	0	36	57	0	0	0	7	0	38	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	16	29	24	11	10	4	5	23	50	484
2017	TR-02	16	29	24	12	8	4	6	23	50	253
2017	TR-03	18	28	23	11	11	4	5	24	51	194
2017	TR-04	15	35	19	12	12	4	4	25	54	26
2014	TR	16	30	28	13	7	2	3	22	49	581
2014	TR-02	14	27	29	14	9	3	4	25	43	312
2014	TR-03	17	34	25	12	6	3	4	19	54	220
2014	TR-04	27	38	27	8	0	0	0	8	65	37
2011	TR	6	19	30	17	15	6	6	37	29	785
2011	TR-01	2	15	28	17	21	11	6	45	20	53
2011	TR-02	7	14	31	19	16	7	6	40	24	370
2011	TR-03	7	21	31	14	16	6	6	34	31	287
2011	TR-04	7	45	22	18	5	0	2	24	54	55
2011	TR-05	5	25	35	25	0	0	10	28	33	20
2008	TR	4	17	25	24	16	7	7	46	25	662
2008	TR-01	0	6	16	24	28	20	7	70	8	101
2008	TR-02	5	17	27	23	13	6	9	42	26	264
2008	TR-03	5	21	25	22	17	3	6	43	30	238
2008	TR-04	3	18	28	35	13	3	3	50	21	40
2008	TR-05	0	21	57	14	0	0	7	15	23	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	12	17	22	12	10	6	21	30	40	484
2017	TR-02	12	12	21	14	12	5	24	37	34	252
2017	TR-03	10	22	22	11	10	7	19	28	42	195
2017	TR-04	23	23	38	4	0	4	8	4	52	26
2014	TR	7	18	22	16	14	4	19	38	32	580
2014	TR-02	7	15	21	17	17	5	18	44	29	312
2014	TR-03	6	16	24	15	11	4	25	36	31	219
2014	TR-04	14	43	16	16	5	0	5	23	60	37
2011	TR	9	16	19	16	16	5	18	42	33	786
2011	TR-01	0	13	19	19	23	4	23	56	18	53
2011	TR-02	6	12	19	17	18	7	21	48	26	370
2011	TR-03	10	17	17	17	16	5	17	43	35	287
2011	TR-04	25	33	31	4	4	0	4	8	60	55
2011	TR-05	14	43	29	10	0	0	5	10	60	21
2008	TR	8	17	19	18	14	6	18	42	32	665
2008	TR-01	3	10	10	19	25	17	17	66	19	101
2008	TR-02	6	17	16	21	12	6	22	46	32	264
2008	TR-03	9	16	23	18	13	3	18	39	32	241
2008	TR-04	15	33	35	3	8	0	8	11	51	40
2008	TR-05	29	29	29	7	0	0	7	8	62	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	21	33	26	10	4	1	4	15	57	484
2017	TR-02	20	33	27	10	6	0	2	17	55	253
2017	TR-03	25	32	24	11	3	1	6	14	61	195
2017	TR-04	12	40	28	4	0	4	12	5	62	25
2014	TR	9	27	42	11	7	0	4	19	37	583
2014	TR-02	8	24	45	12	9	0	2	22	32	313
2014	TR-03	10	30	41	9	5	0	6	14	42	221
2014	TR-04	14	35	24	14	5	0	8	21	53	37
2011	TR	12	28	36	14	6	1	3	21	42	788
2011	TR-01	0	28	30	28	8	0	6	38	30	53
2011	TR-02	10	25	41	15	6	1	2	22	35	370
2011	TR-03	16	30	32	12	8	1	3	20	47	290
2011	TR-04	26	41	22	4	2	0	6	6	71	54
2011	TR-05	5	38	43	14	0	0	0	14	43	21
2008	TR	15	32	34	11	5	0	2	17	48	663
2008	TR-01	6	31	24	22	14	3	1	37	38	101
2008	TR-02	13	31	40	10	4	0	2	15	44	263
2008	TR-03	22	32	32	8	4	0	3	12	55	240
2008	TR-04	13	38	28	18	3	0	3	21	51	40
2008	TR-05	0	57	36	0	0	0	7	0	62	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	30	28	18	9	7	1	7	18	63	484
2017	TR-02	28	29	19	9	8	2	6	17	62	253
2017	TR-03	29	26	16	12	8	0	8	21	61	194
2017	TR-04	42	31	15	0	4	0	8	4	79	26
2014	TR	22	27	24	12	7	0	6	21	53	582
2014	TR-02	20	26	25	16	8	0	5	25	49	312
2014	TR-03	21	28	24	10	8	0	8	19	54	221
2014	TR-04	43	30	22	3	0	0	3	3	75	37
2011	TR	17	27	26	14	10	1	5	25	47	788
2011	TR-01	4	17	28	28	13	4	6	46	23	53
2011	TR-02	11	27	29	14	13	1	5	29	40	371
2011	TR-03	22	27	26	11	8	0	6	21	52	288
2011	TR-04	51	27	9	9	0	0	4	9	81	55
2011	TR-05	5	67	14	10	0	0	5	10	75	21
2008	TR	14	24	25	17	12	1	9	32	41	665
2008	TR-01	3	14	15	24	30	4	11	63	20	101
2008	TR-02	11	21	27	21	10	1	10	35	35	264
2008	TR-03	20	27	27	12	6	0	8	20	50	241
2008	TR-04	20	38	20	10	10	0	3	21	59	40
2008	TR-05	21	43	36	0	0	0	0	0	64	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	10	18	21	19	15	8	10	41	33	484
2017	TR-02	9	14	23	17	15	10	11	41	29	253
2017	TR-03	10	21	20	19	17	6	8	41	36	194
2017	TR-04	12	23	15	35	8	0	8	46	38	26
2014	TR	7	13	21	20	22	5	11	50	24	582
2014	TR-02	5	11	17	20	31	7	10	61	19	313
2014	TR-03	7	15	26	21	15	3	14	43	26	220
2014	TR-04	24	19	30	19	3	0	5	23	46	37
2011	TR	7	16	24	23	21	3	7	48	25	788
2011	TR-01	2	13	32	23	21	4	6	48	17	53
2011	TR-02	5	13	20	24	26	4	8	56	21	371
2011	TR-03	8	17	26	21	17	3	7	43	28	288
2011	TR-04	15	31	24	18	7	0	5	27	48	55
2011	TR-05	0	29	24	33	10	0	5	45	30	21
2008	TR	6	17	26	20	16	5	9	42	28	665
2008	TR-01	1	8	16	25	29	14	8	68	11	101
2008	TR-02	8	15	24	20	16	6	12	44	27	264
2008	TR-03	7	20	29	22	12	1	8	38	30	241
2008	TR-04	5	33	33	8	15	0	8	24	41	40
2008	TR-05	7	50	43	0	0	0	0	0	57	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	17	29	28	9	8	3	6	18	51	483
2017	TR-02	16	29	26	9	10	4	6	21	50	252
2017	TR-03	16	31	28	9	7	3	6	17	52	194
2017	TR-04	23	15	42	12	0	4	4	13	42	26
2014	TR	14	25	32	10	9	4	6	21	43	584
2014	TR-02	11	21	31	13	13	5	6	29	36	313
2014	TR-03	17	28	32	7	5	2	8	14	50	222
2014	TR-04	22	24	38	5	5	0	5	11	49	37

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	41	37	9	5	1	5	2	84	6	485
2017	TR-02	35	40	8	4	1	8	4	84	6	253
2017	TR-03	46	33	10	6	1	4	0	82	7	195
2017	TR-04	58	38	4	0	0	0	0	96	0	26
2014	TR	48	34	8	5	1	3	1	85	7	583
2014	TR-02	48	33	8	5	1	3	1	85	7	313
2014	TR-03	44	37	8	6	1	3	0	84	8	221
2014	TR-04	57	32	5	5	0	0	0	89	5	37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	45	45	4	3	0	2	92	4	484
2017	TR-02	46	45	4	1	1	3	94	2	252
2017	TR-03	41	48	5	6	0	1	90	6	195
2017	TR-04	62	31	8	0	0	0	92	0	26
2014	TR	48	43	5	3	1	1	92	3	584
2014	TR-02	50	39	6	3	1	1	90	4	313
2014	TR-03	43	49	5	3	0	1	93	3	222
2014	TR-04	46	49	3	0	3	0	95	3	37

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	18	34	18	5	1	23	2	68	9	485
2017	TR-02	17	32	15	4	2	27	3	70	8	253
2017	TR-03	16	35	19	7	1	21	1	65	10	195
2017	TR-04	23	38	27	4	0	8	0	67	4	26
2014	TR	26	38	13	3	1	17	2	79	5	584
2014	TR-02	31	34	11	3	2	17	3	81	6	313
2014	TR-03	18	41	17	3	1	19	0	74	5	222
2014	TR-04	27	49	14	0	0	8	3	85	0	37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	17	41	19	8	2	12	1	66	12	485
2017	TR-02	18	40	20	6	2	12	1	67	10	253
2017	TR-03	13	39	21	11	2	13	1	61	15	195
2017	TR-04	23	62	8	8	0	0	0	85	8	26
2014	TR	24	39	18	9	2	9	0	69	12	583
2014	TR-02	26	38	16	8	2	10	0	71	11	312
2014	TR-03	18	41	21	9	3	9	0	64	13	222
2014	TR-04	32	38	14	14	0	3	0	72	14	37
2011	TR	21	40	18	9	5	7	0	66	15	787
2011	TR-01	38	40	13	4	2	4	0	80	6	53
2011	TR-02	23	38	18	10	4	7	0	66	15	369
2011	TR-03	13	39	21	10	7	9	1	58	19	289
2011	TR-04	22	56	13	2	4	4	0	81	6	55
2011	TR-05	38	48	10	5	0	0	0	86	5	21

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	23	45	14	13	4	1	0	68	17	485
2017	TR-02	23	44	17	11	4	1	0	68	15	253
2017	TR-03	18	45	14	16	6	1	0	64	22	195
2017	TR-04	38	54	4	4	0	0	0	92	4	26
2014	TR	30	41	16	8	4	1	0	72	12	582
2014	TR-02	33	39	15	9	4	0	0	72	12	313
2014	TR-03	23	42	20	8	5	1	0	67	13	220
2014	TR-04	41	46	5	5	3	0	0	86	8	37
2011	TR	29	40	16	10	4	1	0	70	14	787
2011	TR-01	47	42	8	2	0	2	0	90	2	53
2011	TR-02	31	38	17	11	3	1	0	69	14	370
2011	TR-03	20	40	19	12	7	1	1	61	19	288
2011	TR-04	33	58	5	2	0	2	0	93	2	55
2011	TR-05	62	29	10	0	0	0	0	90	0	21
2008	TR	27	42	14	11	6	0	0	69	17	665
2008	TR-01	50	36	9	4	1	0	1	86	5	101
2008	TR-02	22	43	13	14	7	0	1	66	21	264
2008	TR-03	22	39	17	12	8	0	0	62	21	241
2008	TR-04	30	58	8	5	0	0	0	88	5	40
2008	TR-05	36	57	7	0	0	0	0	93	0	14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	17	27	15	7	3	21	10	63	14	485
2017	TR-02	14	23	17	7	2	25	12	59	14	253
2017	TR-03	17	26	16	8	4	21	8	60	17	195
2017	TR-04	31	62	4	4	0	0	0	92	4	26
2014	TR	24	30	18	8	3	10	7	65	14	583
2014	TR-02	22	29	17	7	4	11	10	64	14	313
2014	TR-03	22	31	21	8	3	10	5	62	13	221
2014	TR-04	38	38	8	16	0	0	0	76	16	37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	21	48	14	4	2	11	1	78	6	484
2017	TR-02	23	45	12	5	2	13	1	78	8	253
2017	TR-03	18	50	17	3	2	10	1	76	5	195
2017	TR-04	24	64	8	4	0	0	0	88	4	25
2014	TR	28	50	11	2	1	8	1	85	3	584
2014	TR-02	29	50	11	2	1	7	0	85	3	313
2014	TR-03	27	48	12	1	1	10	0	84	2	222
2014	TR-04	22	62	11	3	0	0	3	86	3	37
2011	TR	29	44	13	4	2	8	1	80	6	789
2011	TR-01	32	42	9	6	0	11	0	83	6	53
2011	TR-02	31	40	13	3	1	11	1	81	5	370
2011	TR-03	25	47	15	5	3	4	1	76	8	290
2011	TR-04	35	47	9	7	0	2	0	83	7	55
2011	TR-05	38	57	5	0	0	0	0	95	0	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	15	41	14	18	7	5	1	59	26	483
2017	TR-02	11	43	14	18	7	5	2	58	27	253
2017	TR-03	15	37	14	21	7	5	1	55	30	194
2017	TR-04	32	44	16	8	0	0	0	76	8	25
2014	TR	23	47	11	11	4	5	1	73	15	584
2014	TR-02	21	47	11	10	4	6	1	73	15	313
2014	TR-03	21	46	12	12	4	4	0	70	17	222
2014	TR-04	32	54	5	8	0	0	0	86	8	37
2011	TR	29	39	10	12	5	5	0	72	17	788
2011	TR-01	26	53	9	9	2	0	0	79	11	53
2011	TR-02	27	38	11	14	4	6	0	69	19	370
2011	TR-03	27	39	10	11	7	5	0	70	19	289
2011	TR-04	36	40	9	5	5	4	0	79	11	55
2011	TR-05	71	19	5	0	0	5	0	95	0	21
2008	TR	28	38	10	13	5	4	1	70	19	664
2008	TR-01	28	45	12	10	2	3	1	75	12	101
2008	TR-02	23	38	12	16	6	5	1	64	24	264
2008	TR-03	27	38	10	13	6	6	0	69	21	240
2008	TR-04	53	40	3	3	3	0	0	93	5	40
2008	TR-05	57	36	0	7	0	0	0	93	7	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	5	17	26	22	14	13	2	26	43	484
2017	TR-02	4	17	24	23	15	15	3	25	46	253
2017	TR-03	4	14	28	24	15	14	2	21	46	195
2017	TR-04	24	36	24	12	4	0	0	60	16	25
2014	TR	8	20	26	20	9	12	4	33	36	584
2014	TR-02	7	18	26	22	9	13	5	30	38	313
2014	TR-03	7	20	25	22	12	12	2	32	39	222
2014	TR-04	14	35	35	3	0	8	5	56	3	37
2011	TR	6	24	24	21	12	10	2	35	38	787
2011	TR-01	2	26	34	11	6	13	8	36	21	53
2011	TR-02	5	23	21	24	13	13	2	33	43	369
2011	TR-03	5	19	28	22	13	9	2	28	40	290
2011	TR-04	17	41	28	7	6	2	0	58	13	54
2011	TR-05	29	62	0	10	0	0	0	90	10	21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	11	28	19	12	8	20	2	50	26	483
2017	TR-02	10	24	21	13	8	21	2	45	28	252
2017	TR-03	12	30	16	12	9	21	1	53	27	195
2017	TR-04	20	40	20	4	4	8	4	68	9	25
2014	TR	12	30	17	12	8	19	2	53	25	584
2014	TR-02	12	31	15	12	7	22	1	55	25	313
2014	TR-03	12	30	21	11	10	16	0	50	25	222
2014	TR-04	14	32	14	14	8	11	8	57	27	37
2011	TR	16	31	16	10	5	20	3	60	20	786
2011	TR-01	25	30	11	8	0	25	2	74	10	53
2011	TR-02	14	30	17	10	5	24	2	58	19	368
2011	TR-03	15	32	14	13	7	18	1	58	24	290
2011	TR-04	19	30	20	7	7	7	9	58	18	54
2011	TR-05	38	29	14	0	0	5	14	82	0	21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	24	51	6	14	5	75	19	485
2017	TR-02	24	50	6	15	5	74	20	253
2017	TR-03	22	53	6	15	4	75	19	195
2017	TR-04	31	58	4	4	4	88	8	26
2014	TR	26	50	5	13	5	76	18	583
2014	TR-02	28	49	6	12	4	78	16	313
2014	TR-03	21	52	5	16	6	73	22	221
2014	TR-04	32	54	0	8	5	86	14	37
2011	TR	35	47	5	10	2	83	13	789
2011	TR-01	34	53	6	8	0	87	8	53
2011	TR-02	37	49	4	8	2	85	11	371
2011	TR-03	32	47	5	13	3	79	17	289
2011	TR-04	35	44	4	16	2	78	18	55
2011	TR-05	71	24	5	0	0	95	0	21
2008	TR	41	45	4	7	2	86	9	665
2008	TR-01	32	53	4	9	2	85	11	101
2008	TR-02	42	42	5	8	3	84	10	264
2008	TR-03	41	46	4	7	2	87	9	241
2008	TR-04	45	48	3	5	0	93	5	40
2008	TR-05	71	29	0	0	0	100	0	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	41	41	6	6	3	2	84	9	485
2017	TR-02	42	38	7	6	3	3	83	10	253
2017	TR-03	35	47	6	7	3	2	84	10	195
2017	TR-04	58	35	4	4	0	0	92	4	26
2014	TR	41	37	6	9	5	2	80	14	583
2014	TR-02	43	34	6	9	5	3	79	14	313
2014	TR-03	38	39	6	10	5	2	79	14	221
2014	TR-04	41	49	0	5	5	0	89	11	37
2011	TR	38	40	8	10	4	0	78	14	781
2011	TR-01	23	43	11	13	9	0	66	23	53
2011	TR-02	38	43	8	8	3	0	81	11	366
2011	TR-03	37	39	8	11	4	0	76	15	286
2011	TR-04	38	36	2	13	11	0	75	24	55
2011	TR-05	86	14	0	0	0	0	100	0	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	39	42	10	7	2	0	0	81	8	484
2017	TR-02	39	43	11	5	2	0	0	83	7	253
2017	TR-03	34	43	11	10	2	0	0	77	12	194
2017	TR-04	58	38	4	0	0	0	0	96	0	26
2014	TR	38	41	10	8	2	1	1	80	11	583
2014	TR-02	37	39	12	9	2	0	1	77	11	313
2014	TR-03	36	43	8	8	3	1	0	81	11	221
2014	TR-04	43	46	8	3	0	0	0	89	3	37

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	69	28	1	0	1	1	98	1	484
2017	TR-02	69	28	2	0	1	1	98	1	253
2017	TR-03	70	27	2	0	1	2	98	1	194
2017	TR-04	65	31	0	4	0	0	96	4	26
2014	TR	68	27	2	1	1	0	96	2	584
2014	TR-02	69	26	3	1	1	0	96	2	313
2014	TR-03	69	28	2	1	0	0	97	1	222
2014	TR-04	62	32	3	3	0	0	95	3	37
2011	TR	76	20	1	2	1	1	97	2	788
2011	TR-01	74	23	2	0	0	2	98	0	53
2011	TR-02	78	18	1	1	1	1	97	2	370
2011	TR-03	72	24	1	2	0	0	96	3	289
2011	TR-04	75	20	2	2	2	0	95	4	55
2011	TR-05	95	5	0	0	0	0	100	0	21
2008	TR	78	18	2	1	1	0	96	2	665
2008	TR-01	82	16	2	0	0	0	98	0	101
2008	TR-02	76	19	2	2	1	1	96	3	264
2008	TR-03	78	18	2	2	0	0	96	2	241
2008	TR-04	83	15	0	3	0	0	98	3	40
2008	TR-05	71	29	0	0	0	0	100	0	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	57	27	7	6	1	2	86	7	485
2017	TR-02	55	27	9	6	2	2	83	8	253
2017	TR-03	61	25	5	7	0	3	88	7	195
2017	TR-04	62	31	4	0	4	0	92	4	26
2014	TR	55	28	7	5	2	4	86	7	583
2014	TR-02	56	26	7	5	2	4	85	7	313
2014	TR-03	56	29	5	5	2	3	87	7	221
2014	TR-04	51	38	8	0	0	3	92	0	37
2011	TR	60	23	5	8	2	3	85	10	789
2011	TR-01	53	23	4	11	2	8	82	14	53
2011	TR-02	62	20	6	9	2	2	83	11	371
2011	TR-03	57	26	4	7	3	3	86	10	289
2011	TR-04	62	25	5	4	2	2	89	6	55
2011	TR-05	71	24	0	5	0	0	95	5	21
2008	TR	61	20	5	8	2	4	84	10	665
2008	TR-01	55	23	8	8	1	5	82	9	101
2008	TR-02	63	16	4	9	2	5	83	12	264
2008	TR-03	62	21	5	7	2	2	85	10	241
2008	TR-04	58	30	3	3	3	5	92	5	40
2008	TR-05	71	14	7	7	0	0	86	7	14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	69	18	1	1	0	1	10	97	1	485
2017	TR-02	64	22	1	1	0	2	11	98	1	253
2017	TR-03	72	14	2	1	0	0	10	97	1	195
2017	TR-04	85	15	0	0	0	0	0	100	0	26
2014	TR	78	15	1	2	0	1	3	96	2	583
2014	TR-02	76	16	1	2	0	1	4	96	3	313
2014	TR-03	79	15	1	1	0	0	3	97	1	221
2014	TR-04	81	16	3	0	0	0	0	97	0	37
2011	TR	79	13	1	3	0	0	3	96	3	784
2011	TR-01	70	23	0	2	0	0	6	98	2	53
2011	TR-02	82	11	2	1	1	0	3	96	2	368
2011	TR-03	77	15	0	4	0	0	2	95	5	287
2011	TR-04	80	13	0	4	0	0	4	96	4	55
2011	TR-05	90	5	5	0	0	0	0	95	0	21
2008	TR	78	11	1	2	0	0	7	96	3	665
2008	TR-01	69	16	0	0	0	0	15	100	0	101
2008	TR-02	78	9	2	2	1	1	8	95	3	264
2008	TR-03	80	11	1	3	0	0	4	95	3	241
2008	TR-04	88	10	0	3	0	0	0	98	3	40
2008	TR-05	86	14	0	0	0	0	0	100	0	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	88	10	0	0	0	0	1	99	0	485
2017	TR-02	88	10	0	0	0	0	2	100	0	253
2017	TR-03	89	9	1	0	0	1	1	99	0	195
2017	TR-04	88	12	0	0	0	0	0	100	0	26
2014	TR	82	14	1	1	0	0	2	98	1	582
2014	TR-02	81	14	0	1	1	0	3	98	1	313
2014	TR-03	82	15	1	0	0	0	1	99	0	221
2014	TR-04	83	11	3	3	0	0	0	94	3	36
2011	TR	87	9	1	1	0	0	2	98	1	788
2011	TR-01	85	11	0	0	2	0	2	98	2	53
2011	TR-02	87	10	1	1	0	0	2	99	1	371
2011	TR-03	86	9	2	1	1	0	1	96	1	288
2011	TR-04	91	9	0	0	0	0	0	100	0	55
2011	TR-05	95	0	0	0	0	0	5	100	0	21
2008	TR	89	5	1	1	0	0	4	98	1	665
2008	TR-01	91	4	0	0	0	0	5	100	0	101
2008	TR-02	90	3	1	1	0	0	5	98	1	264
2008	TR-03	88	7	0	2	0	0	2	97	2	241
2008	TR-04	95	0	5	0	0	0	0	95	0	40
2008	TR-05	93	0	0	0	0	0	7	100	0	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	55	24	3	1	1	4	11	94	2	484
2017	TR-02	51	25	4	1	1	5	14	93	2	253
2017	TR-03	58	24	3	2	0	4	10	95	2	194
2017	TR-04	73	19	0	4	0	0	4	96	4	26
2014	TR	65	20	4	2	1	1	7	94	2	584
2014	TR-02	68	19	3	1	1	1	8	95	2	313
2014	TR-03	62	22	5	2	0	1	7	92	2	222
2014	TR-04	62	27	3	3	0	3	3	94	3	37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	65	22	3	4	1	2	3	92	5	485
2017	TR-02	64	23	2	5	2	2	3	90	7	253
2017	TR-03	66	22	4	2	2	2	3	92	4	195
2017	TR-04	69	23	0	4	0	0	4	96	4	26
2014	TR	67	22	3	4	1	1	2	92	5	584
2014	TR-02	69	20	2	4	2	2	2	92	6	313
2014	TR-03	65	24	4	5	0	0	2	92	5	222
2014	TR-04	59	30	5	3	3	0	0	89	5	37
2011	TR	65	22	6	4	1	1	2	89	5	787
2011	TR-01	70	21	4	0	2	2	2	94	2	53
2011	TR-02	65	20	7	3	1	1	3	89	5	368
2011	TR-03	63	25	6	5	1	0	1	88	6	290
2011	TR-04	69	20	4	5	2	0	0	89	7	55
2011	TR-05	86	14	0	0	0	0	0	100	0	21
2008	TR	72	20	3	2	1	0	2	93	3	663
2008	TR-01	78	16	2	2	1	0	1	95	3	100
2008	TR-02	69	19	5	2	1	0	3	91	4	264
2008	TR-03	73	22	3	1	0	0	0	96	2	240
2008	TR-04	73	18	3	8	0	0	0	90	8	40
2008	TR-05	64	21	0	14	0	0	0	86	14	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	TR	6	94	484
2017	TR-02	4	96	252
2017	TR-03	9	91	195
2014	TR	8	92	583
2014	TR-02	9	91	313
2014	TR-03	8	92	221

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	TR	41	29
2017	TR-02	60	10
2017	TR-03	31	16
2014	TR	47	47
2014	TR-02	46	28
2014	TR-03	47	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	TR	69	29
2017	TR-02	50	10
2017	TR-03	88	16
2014	TR	53	47
2014	TR-02	61	28
2014	TR-03	47	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	TR	29
2017	TR-02	10
2017	TR-03	16
2014	TR	47
2014	TR-02	28
2014	TR-03	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10
2014	TR	13	47

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	TR	29
2017	TR-02	10
2017	TR-03	16
2014	TR-02	28

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	TR	29
2017	TR-02	10
2017	TR-03	16
2014	TR-03	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	TR	31	29
2017	TR-03	31	16
2014	TR	36	47
2014	TR-02	32	28
2014	TR-03	47	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	TR	45	29
2017	TR-03	56	16
2014	TR	38	47
2014	TR-02	32	28
2014	TR-03	47	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	TR	31	29
2017	TR-03	38	16
2014	TR	28	47
2014	TR-02	29	28
2014	TR-03	29	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	TR	34	29
2017	TR-03	44	16
2014	TR	36	47
2014	TR-02	21	28
2014	TR-03	59	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	TR	24	29
2014	TR	17	47
2014	TR-03	29	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	TR	76	29
2017	TR-02	90	10
2017	TR-03	69	16
2014	TR	68	47
2014	TR-02	68	28
2014	TR-03	71	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	TR	34	29
2017	TR-02	50	10
2017	TR-03	31	16
2014	TR	40	47
2014	TR-02	39	28
2014	TR-03	41	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	TR	29
2017	TR-02	10
2017	TR-03	16
2014	TR	47
2014	TR-02	28
2014	TR-03	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	TR-03	0	16
2014	TR-02	0	28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	TR	13	47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	TR	52	29
2017	TR-02	50	10
2017	TR-03	56	16
2014	TR	38	47
2014	TR-02	39	28
2014	TR-03	41	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	TR	13	47

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10
2014	TR	17	47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	TR	52	29
2017	TR-02	70	10
2017	TR-03	31	16
2014	TR	40	47
2014	TR-02	39	28
2014	TR-03	41	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	TR	17	29
2014	TR	30	47
2014	TR-02	36	28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10
2014	TR	13	47

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	TR	21	29
2017	TR-03	31	16
2014	TR	30	47
2014	TR-02	29	28
2014	TR-03	35	17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	TR	19	47
2014	TR-02	25	28

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	TR	13	47
2014	TR-02	18	28
2014	TR-03	0	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	TR	28	29
2017	TR-03	31	16
2014	TR	26	47
2014	TR-02	25	28
2014	TR-03	29	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	TR	11	44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	TR	25	44
2014	TR-02	33	27

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	TR	11	44
2014	TR-03	0	15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	TR	26
2017	TR-02	10
2017	TR-03	13
2014	TR-03	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	TR	25	44
2014	TR-02	22	27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	TR-02	10
2017	TR-03	13
2014	TR-03	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	TR	27	26
2014	TR	14	44

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10
2014	TR	14	44

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	TR	23	26
2014	TR	23	44
2014	TR-02	19	27
2014	TR-03	33	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	TR	54	26
2017	TR-02	60	10
2017	TR-03	62	13
2014	TR	41	44
2014	TR-02	41	27
2014	TR-03	40	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	TR	26
2017	TR-02	10
2017	TR-03	13
2014	TR	44
2014	TR-02	27
2014	TR-03	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	TR	35	26
2017	TR-03	38	13
2014	TR	45	44
2014	TR-02	41	27
2014	TR-03	60	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	TR	26
2017	TR-02	10
2017	TR-03	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	TR-02	0	10
2014	TR	11	44

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	Total responses
2017	TR	100	29
2017	TR-02	100	10
2017	TR-03	100	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	6	9	12	3	4	54	12	45	19	485
2017	TR-02	4	9	9	2	3	60	14	46	19	253
2017	TR-03	4	8	16	4	5	52	12	33	23	195
2017	TR-04	27	35	12	0	0	23	4	84	0	26
2014	TR	4	12	13	5	2	52	11	44	20	584
2014	TR-02	3	9	9	5	3	58	13	42	26	313
2014	TR-03	5	14	16	6	3	48	9	42	21	222
2014	TR-04	3	35	27	0	0	35	0	58	0	37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	12	28	17	5	3	33	3	62	12	485
2017	TR-02	11	27	15	4	2	37	4	65	11	253
2017	TR-03	9	29	19	6	5	30	2	55	17	195
2017	TR-04	27	42	15	0	0	15	0	82	0	26
2014	TR	12	30	16	5	2	32	1	64	11	583
2014	TR-02	12	28	15	5	2	36	2	65	11	313
2014	TR-03	10	30	18	7	3	31	1	59	15	221
2014	TR-04	19	51	16	0	0	14	0	81	0	37
2011	TR	20	35	16	5	2	21	1	70	9	788
2011	TR-01	32	32	15	4	0	15	2	77	5	53
2011	TR-02	18	34	16	6	2	24	0	68	11	370
2011	TR-03	15	35	17	4	3	24	1	67	11	289
2011	TR-04	27	53	9	0	2	9	0	88	2	55
2011	TR-05	67	24	10	0	0	0	0	90	0	21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	TR	3	97	484
2017	TR-02	3	97	252
2017	TR-03	3	97	195
2017	TR-04	0	100	26
2014	TR	2	98	582
2014	TR-02	2	98	312
2014	TR-03	3	97	221
2014	TR-04	0	100	37

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	TR	46	13
2014	TR	38	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	TR	62	13
2014	TR	92	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	TR	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	TR	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	TR	46	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	46	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	TR	38	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	TR	54	13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	TR	62	13
2014	TR	38	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	TR	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	TR	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	TR	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	TR	0	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13
2014	TR	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	TR	54	13
2014	TR	55	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	TR	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	TR	100	0	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	5	10	12	2	1	60	10	49	10	485
2017	TR-02	4	11	8	2	2	63	10	57	12	253
2017	TR-03	3	6	17	2	2	61	10	31	12	195
2017	TR-04	15	27	12	0	0	35	12	79	0	26
2014	TR	6	11	13	2	1	57	10	52	9	584
2014	TR-02	5	8	9	1	2	62	12	53	11	313
2014	TR-03	4	14	14	4	0	55	8	50	11	222
2014	TR-04	8	19	30	0	0	41	3	48	0	37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	13	29	16	2	2	36	2	68	6	484
2017	TR-02	13	30	14	2	2	36	2	71	6	253
2017	TR-03	9	27	19	3	2	39	1	60	8	194
2017	TR-04	31	35	12	0	0	23	0	85	0	26
2014	TR	14	33	14	2	1	35	1	74	5	584
2014	TR-02	15	30	13	1	2	36	2	74	5	313
2014	TR-03	10	34	15	4	0	36	0	70	6	222
2014	TR-04	22	49	14	0	0	16	0	84	0	37
2011	TR	27	36	11	3	1	21	1	81	5	789
2011	TR-01	40	40	8	2	0	9	2	89	2	53
2011	TR-02	28	33	11	3	1	24	0	80	5	370
2011	TR-03	20	37	13	4	1	24	1	76	7	290
2011	TR-04	35	53	2	2	0	9	0	96	2	55
2011	TR-05	57	38	0	0	0	5	0	100	0	21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	TR	11	89	484
2017	TR-02	15	85	252
2017	TR-03	7	93	195
2014	TR	15	85	582
2014	TR-02	16	84	313
2014	TR-03	16	84	220

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	TR	89	11	55
2017	TR-02	92	8	37
2017	TR-03	86	14	14
2014	TR	83	17	89
2014	TR-02	82	18	49
2014	TR-03	86	14	36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	35	53	10	2	88	2	49
2017	TR-02	32	53	12	3	85	3	34
2017	TR-03	42	58	0	0	100	0	12
2014	TR	69	19	4	8	88	8	74
2014	TR-02	73	20	0	8	93	8	40
2014	TR-03	65	16	10	10	81	10	31

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	17	59	14	9	1	0	1	77	10	485
2017	TR-02	12	57	18	10	2	0	0	70	12	253
2017	TR-03	20	63	9	8	0	0	0	83	8	195
2017	TR-04	35	54	8	0	0	0	4	92	0	26
2014	TR	20	56	13	8	1	1	2	79	9	584
2014	TR-02	18	59	12	9	1	1	0	78	10	313
2014	TR-03	21	55	15	8	0	0	0	77	8	222
2014	TR-04	27	51	3	0	0	0	19	97	0	37
2011	TR	19	58	10	10	1	1	2	79	10	788
2011	TR-01	17	51	19	13	0	0	0	68	13	53
2011	TR-02	15	60	10	14	1	1	0	75	14	370
2011	TR-03	21	61	11	7	0	0	0	83	7	289
2011	TR-04	27	51	5	0	2	0	15	91	2	55
2011	TR-05	48	29	0	0	0	0	24	100	0	21
2008	TR	21	52	14	8	2	0	2	75	11	664
2008	TR-01	9	44	23	16	8	0	1	53	24	101
2008	TR-02	17	55	15	10	2	0	0	73	12	264
2008	TR-03	25	58	10	5	1	0	0	84	6	240
2008	TR-04	50	33	5	0	0	0	13	94	0	40
2008	TR-05	36	29	0	0	0	0	36	100	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	5	25	21	17	9	19	4	38	34	485
2017	TR-02	4	24	19	21	9	20	4	37	38	253
2017	TR-03	4	23	26	16	11	18	3	34	34	195
2017	TR-04	15	35	19	4	4	19	4	65	10	26
2014	TR	7	25	20	20	5	20	4	42	32	583
2014	TR-02	7	23	21	17	5	24	3	41	31	313
2014	TR-03	3	27	21	25	5	16	3	37	37	221
2014	TR-04	16	35	16	16	0	5	11	61	19	37
2011	TR	6	29	20	14	4	22	4	48	25	785
2011	TR-01	6	25	21	6	2	34	8	52	13	53
2011	TR-02	5	29	19	14	4	25	4	47	26	368
2011	TR-03	4	27	24	18	6	19	2	40	30	289
2011	TR-04	16	44	9	5	2	7	16	79	10	55
2011	TR-05	35	50	5	0	0	0	10	94	0	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	39	44	8	2	1	5	1	88	3	485
2017	TR-02	38	47	6	2	0	6	0	91	3	253
2017	TR-03	35	45	11	3	1	5	0	84	4	195
2017	TR-04	62	27	8	0	0	0	4	92	0	26
2014	TR	37	45	7	2	1	6	3	90	3	584
2014	TR-02	37	45	7	2	1	7	1	89	3	313
2014	TR-03	36	48	7	1	0	7	0	90	2	222
2014	TR-04	35	30	8	3	0	0	24	86	4	37
2011	TR	39	39	9	4	1	6	2	84	5	788
2011	TR-01	43	38	9	2	0	8	0	88	2	53
2011	TR-02	40	41	9	4	1	6	0	86	5	369
2011	TR-03	33	42	12	4	2	6	0	80	7	290
2011	TR-04	44	29	4	4	2	4	15	89	7	55
2011	TR-05	67	10	0	0	0	0	24	100	0	21
2008	TR	40	41	9	2	0	6	2	88	3	664
2008	TR-01	37	37	10	1	0	15	1	87	1	101
2008	TR-02	36	44	11	2	0	6	0	85	2	264
2008	TR-03	41	43	8	3	1	4	0	88	4	240
2008	TR-04	63	20	0	3	0	0	15	97	3	40
2008	TR-05	36	29	0	0	0	0	36	100	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	23	41	15	6	2	11	1	73	9	485
2017	TR-02	21	43	13	6	3	14	1	75	10	253
2017	TR-03	21	43	19	7	2	8	1	70	10	195
2017	TR-04	50	31	12	4	0	0	4	84	4	26
2014	TR	25	42	12	4	1	14	2	79	7	583
2014	TR-02	27	39	13	4	2	14	0	77	7	312
2014	TR-03	20	46	12	5	1	16	0	78	7	222
2014	TR-04	27	43	3	5	0	0	22	90	7	37
2011	TR	30	38	13	7	2	10	2	76	9	784
2011	TR-01	37	39	8	4	0	12	0	87	4	51
2011	TR-02	30	38	13	5	2	13	0	78	7	368
2011	TR-03	22	39	16	11	2	9	0	68	15	290
2011	TR-04	44	33	6	2	0	2	13	91	2	54
2011	TR-05	71	10	0	0	0	0	19	100	0	21
2008	TR	37	40	9	4	2	6	2	84	6	665
2008	TR-01	40	34	7	2	0	16	2	89	2	101
2008	TR-02	31	42	13	4	3	7	1	79	7	264
2008	TR-03	39	44	7	5	2	3	0	86	7	241
2008	TR-04	55	28	3	3	3	0	10	92	6	40
2008	TR-05	36	29	0	0	0	0	36	100	0	14

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	50	32	9	5	3	2	83	8	484
2017	TR-02	49	33	8	6	1	3	85	7	253
2017	TR-03	49	31	11	3	5	1	81	8	194
2017	TR-04	62	31	8	0	0	0	92	0	26

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	45	31	13	5	3	3	79	8	485
2017	TR-02	45	29	13	6	2	4	78	9	253
2017	TR-03	44	33	13	4	5	3	78	8	195
2017	TR-04	58	35	8	0	0	0	92	0	26

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	7	33	23	17	12	9	0	43	32	483
2017	TR-02	8	33	20	16	12	10	0	46	32	252
2017	TR-03	4	33	24	21	11	7	1	40	34	195
2017	TR-04	8	28	40	8	8	8	0	39	17	25

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	7	25	22	28	16	3	32	45	485
2017	TR-02	7	25	21	28	15	4	33	45	253
2017	TR-03	7	22	24	28	17	2	29	46	195
2017	TR-04	4	35	19	27	15	0	38	42	26

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	13	25	21	17	22	2	39	40	484
2017	TR-02	15	28	19	18	17	2	44	36	253
2017	TR-03	13	24	24	15	23	2	37	39	195
2017	TR-04	8	12	12	23	46	0	19	69	26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	6	15	30	22	27	1	21	49	484
2017	TR-02	5	17	34	21	23	0	22	44	252
2017	TR-03	7	13	25	22	31	2	20	54	195
2017	TR-04	8	15	23	19	35	0	23	54	26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	6	16	26	20	28	3	24	50	484
2017	TR-02	7	19	30	18	25	1	26	44	252
2017	TR-03	5	14	21	22	32	6	21	57	195
2017	TR-04	8	8	31	19	27	8	17	50	26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	9	13	18	25	34	1	2	22	60	484
2017	TR-02	11	13	19	25	30	1	1	25	56	253
2017	TR-03	6	13	15	22	40	2	3	20	64	194
2017	TR-04	4	8	27	31	31	0	0	12	62	26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	13	17	25	19	22	4	31	43	485
2017	TR-02	15	18	23	20	19	5	35	42	253
2017	TR-03	10	17	29	16	25	4	28	43	195
2017	TR-04	12	15	19	27	27	0	27	54	26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	21	28	29	11	10	0	49	22	483
2017	TR-02	24	26	28	11	10	0	50	21	253
2017	TR-03	18	30	29	14	8	1	48	22	193
2017	TR-04	15	23	35	4	23	0	38	27	26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	14	27	27	17	11	2	2	43	29	483
2017	TR-02	15	25	28	17	10	3	3	42	29	253
2017	TR-03	12	29	26	16	12	2	3	43	29	193
2017	TR-04	23	27	23	19	8	0	0	50	27	26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	18	27	26	16	8	3	3	47	25	480
2017	TR-02	21	26	22	15	10	4	3	50	26	251
2017	TR-03	14	29	29	16	6	2	4	45	24	192
2017	TR-04	12	38	27	15	8	0	0	50	23	26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	33	32	19	8	4	2	3	68	12	483
2017	TR-02	38	31	18	6	4	1	2	71	10	253
2017	TR-03	27	33	20	10	3	3	5	65	14	193
2017	TR-04	31	42	8	12	4	0	4	76	16	26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	23	30	23	12	7	1	4	56	20	482
2017	TR-02	25	29	22	12	6	1	4	58	19	253
2017	TR-03	21	30	24	13	6	2	5	54	20	192
2017	TR-04	31	27	19	8	15	0	0	58	23	26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	50	26	12	6	3	2	78	10	484
2017	TR-02	50	25	13	6	3	4	77	9	253
2017	TR-03	47	28	12	8	4	1	76	12	194
2017	TR-04	50	31	8	4	4	4	84	8	26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	82	8	3	2	1	0	4	94	3	485
2017	TR-02	81	8	3	2	0	0	5	94	3	253
2017	TR-03	85	6	4	1	2	1	3	94	3	195
2017	TR-04	77	15	0	4	0	0	4	96	4	26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	66	23	6	1	1	3	92	2	483
2017	TR-02	65	22	6	2	1	4	91	3	253
2017	TR-03	67	25	5	1	1	2	93	2	193
2017	TR-04	69	19	8	0	0	4	92	0	26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	72	14	6	3	2	0	3	88	5	484
2017	TR-02	72	17	5	2	1	0	3	91	3	253
2017	TR-03	72	10	8	4	4	1	2	84	8	194
2017	TR-04	69	19	4	0	0	0	8	96	0	26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	55	7	2	0	0	36	95	1	484
2017	TR-02	53	2	0	0	0	45	99	0	253
2017	TR-03	60	7	4	1	0	28	94	1	194
2017	TR-04	35	35	12	0	4	15	82	5	26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	74	10	3	2	0	10	94	2	484
2017	TR-02	76	9	2	0	0	13	98	0	253
2017	TR-03	75	8	5	4	1	8	90	5	194
2017	TR-04	50	35	8	0	0	8	92	0	26

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	77	12	4	1	1	5	94	2	485
2017	TR-02	73	13	5	1	1	7	92	2	253
2017	TR-03	81	12	3	0	1	4	96	1	195
2017	TR-04	85	4	4	4	0	4	92	4	26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	47	30	12	5	3	3	79	8	483
2017	TR-02	42	29	15	7	3	4	75	10	252
2017	TR-03	49	33	10	3	3	3	84	6	194
2017	TR-04	58	27	15	0	0	0	85	0	26

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	4	20	44	22	11	23	33	485
2017	TR-02	4	21	47	15	12	25	27	253
2017	TR-03	4	18	42	28	8	22	36	195
2017	TR-04	0	15	27	42	15	15	58	26

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	9	24	38	20	9	0	29	33	482
2017	TR-02	9	23	38	20	10	1	30	32	252
2017	TR-03	7	27	36	20	9	0	29	35	193
2017	TR-04	23	15	38	19	4	0	23	38	26

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	32	22	21	10	8	6	0	34	66	485
2017	TR-02	36	25	19	8	5	8	0	39	61	253
2017	TR-03	30	22	21	11	11	5	1	32	68	195
2017	TR-04	12	8	38	19	23	0	0	12	88	26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	TR	11	295
2017	TR-02	7	140
2017	TR-03	14	123
2017	TR-04	17	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	TR	28	295
2017	TR-02	21	140
2017	TR-03	28	123
2017	TR-04	65	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	TR	20	295
2017	TR-02	24	140
2017	TR-03	18	123
2017	TR-04	9	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	TR	43	295
2017	TR-02	28	140
2017	TR-03	52	123
2017	TR-04	83	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	TR	8	295
2017	TR-02	11	140
2017	TR-03	7	123
2017	TR-04	0	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	TR	43	295
2017	TR-02	47	140
2017	TR-03	43	123
2017	TR-04	30	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	TR	7	53	22	9	3	7	287
2017	TR-02	4	58	22	7	3	6	134
2017	TR-03	10	51	17	11	2	8	121
2017	TR-04	4	26	43	13	0	13	23

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	3	17	10	22	33	4	12	24	65	301
2017	TR-02	3	19	10	25	24	6	13	27	61	143
2017	TR-03	2	17	11	17	39	2	12	22	65	126
2017	TR-04	0	4	4	39	39	0	13	5	90	23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	TR	2	6	7	19	46	2	17	10	81	301
2017	TR-02	3	8	7	22	40	3	17	14	77	143
2017	TR-03	2	5	9	15	48	2	20	8	81	126
2017	TR-04	0	0	0	30	61	0	9	0	100	23

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TR

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.