2017 Public Service Employee Survey Results by Theme for Health Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 36 1 4 0 0 0 95 4 129
2017 EX-01 59 36 2 3 0 0 0 95 3 61
2017 EX-02 52 45 0 3 0 0 0 97 3 40
2017 EX-03 71 19 0 10 0 0 0 90 10 21
2014 EX 53 37 1 5 3 0 0 90 8 168
2014 EX-01 47 38 2 9 4 0 0 85 12 80
2014 EX-02 61 33 0 2 4 0 0 94 6 54
2014 EX-03 48 48 0 4 0 0 0 96 4 27
2011 EX 53 36 4 4 3 0 0 89 7 169
2011 EX-01 48 38 4 6 4 0 0 86 10 79
2011 EX-02 58 33 6 2 2 0 0 90 4 52
2011 EX-03 55 39 0 3 3 0 0 94 6 33
2008 EX 58 31 8 3 0 0 0 89 3 142
2008 EX-01 43 41 10 5 0 0 0 84 5 58
2008 EX-02 60 31 7 2 0 0 0 91 2 55
2008 EX-03 86 10 5 0 0 0 0 95 0 21

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 30 5 6 3 0 0 85 9 129
2017 EX-01 52 35 5 5 3 0 0 87 8 61
2017 EX-02 50 38 0 8 5 0 0 87 13 40
2017 EX-03 67 10 14 10 0 0 0 76 10 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 73 24 2 0 1 0 0 98 1 129
2017 EX-01 70 28 2 0 0 0 0 98 0 61
2017 EX-02 72 25 0 0 3 0 0 97 3 40
2017 EX-03 86 10 5 0 0 0 0 95 0 21
2014 EX 75 21 1 2 1 0 0 96 2 167
2014 EX-01 71 25 3 1 0 0 0 96 1 79
2014 EX-02 78 17 0 4 2 0 0 94 6 54
2014 EX-03 78 22 0 0 0 0 0 100 0 27
2011 EX 70 28 1 1 0 0 0 98 1 169
2011 EX-01 68 32 0 0 0 0 0 100 0 79
2011 EX-02 69 27 4 0 0 0 0 96 0 52
2011 EX-03 70 27 0 3 0 0 0 97 3 33

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 36 2 1 2 0 0 95 2 128
2017 EX-01 56 40 2 0 2 0 0 97 2 60
2017 EX-02 55 40 3 0 3 0 0 95 3 40
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 61 27 2 8 1 0 0 89 9 167
2014 EX-01 55 30 4 11 0 0 0 85 11 80
2014 EX-02 67 26 0 6 2 0 0 93 7 54
2014 EX-03 58 31 4 4 4 0 0 88 8 26
2011 EX 54 36 4 5 1 0 0 90 7 169
2011 EX-01 49 41 1 8 1 0 0 90 9 79
2011 EX-02 62 27 6 6 0 0 0 88 6 52
2011 EX-03 48 42 6 0 3 0 0 91 3 33
2008 EX 56 37 5 2 1 0 0 92 3 142
2008 EX-01 40 50 7 3 0 0 0 90 3 58
2008 EX-02 60 35 4 2 0 0 0 95 2 55
2008 EX-03 81 14 5 0 0 0 0 95 0 21

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 30 12 3 2 0 0 83 5 129
2017 EX-01 45 36 12 5 2 0 0 82 7 61
2017 EX-02 57 25 10 3 5 0 0 82 8 40
2017 EX-03 62 24 14 0 0 0 0 86 0 21
2014 EX 42 39 11 5 3 0 0 81 8 168
2014 EX-01 39 39 15 5 2 0 0 77 7 80
2014 EX-02 43 37 11 6 4 0 0 80 9 54
2014 EX-03 44 44 4 4 4 0 0 89 7 27
2011 EX 41 36 16 5 2 1 0 77 7 169
2011 EX-01 37 34 22 4 3 1 0 72 6 79
2011 EX-02 50 35 8 6 2 0 0 85 8 52
2011 EX-03 33 42 18 6 0 0 0 76 6 33

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 56 30 11 3 1 0 0 85 4 129
2017 EX-01 49 38 8 5 0 0 0 87 5 61
2017 EX-02 57 25 13 3 3 0 0 82 5 40
2017 EX-03 67 19 14 0 0 0 0 86 0 21
2014 EX 44 38 10 4 4 0 0 82 8 168
2014 EX-01 44 36 9 8 4 0 0 80 11 80
2014 EX-02 41 39 15 2 4 0 0 80 6 54
2014 EX-03 44 44 7 0 4 0 0 89 4 27
2011 EX 43 39 13 4 1 0 0 82 5 169
2011 EX-01 38 41 18 3 1 0 0 78 4 79
2011 EX-02 54 31 10 4 2 0 0 85 6 52
2011 EX-03 33 48 9 9 0 0 0 82 9 33
2008 EX 39 43 11 4 2 0 0 82 6 141
2008 EX-01 28 48 16 5 3 0 0 76 9 58
2008 EX-02 41 46 7 4 2 0 0 87 6 54
2008 EX-03 48 33 14 5 0 0 0 81 5 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 25 17 11 1 2 1 70 12 128
2017 EX-01 35 26 21 17 0 0 2 62 17 61
2017 EX-02 41 21 21 10 3 5 0 65 14 39
2017 EX-03 76 19 5 0 0 0 0 95 0 21
2014 EX 37 26 21 10 5 2 0 64 15 168
2014 EX-01 33 27 24 9 5 2 0 62 14 80
2014 EX-02 37 22 20 15 4 2 0 60 19 54
2014 EX-03 41 30 15 4 7 4 0 73 12 27
2011 EX 38 26 18 11 4 2 1 66 15 169
2011 EX-01 32 28 19 13 5 4 0 62 18 79
2011 EX-02 50 19 19 8 2 2 0 71 10 52
2011 EX-03 33 33 12 15 3 0 3 69 19 33
2008 EX 33 27 16 13 5 3 3 63 20 141
2008 EX-01 29 24 24 7 10 5 0 56 18 58
2008 EX-02 26 33 11 20 2 2 6 64 24 54
2008 EX-03 52 14 14 19 0 0 0 67 19 21
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 21 6 7 3 0 0 84 10 128
2017 EX-01 62 26 3 5 3 0 0 88 8 61
2017 EX-02 59 20 3 15 3 0 0 79 18 39
2017 EX-03 71 10 14 0 5 0 0 81 5 21
2014 EX 60 24 4 5 7 0 0 84 12 168
2014 EX-01 58 27 5 1 9 0 0 85 10 80
2014 EX-02 59 22 4 6 9 0 0 81 15 54
2014 EX-03 63 26 4 7 0 0 0 89 7 27
2011 EX 43 34 12 6 4 2 0 78 10 169
2011 EX-01 42 37 11 5 3 3 0 81 8 79
2011 EX-02 44 37 8 6 6 0 0 81 12 52
2011 EX-03 42 24 21 6 3 3 0 69 9 33
2008 EX 46 30 8 8 6 2 1 78 14 142
2008 EX-01 45 33 12 5 5 0 0 78 10 58
2008 EX-02 47 20 7 13 7 4 2 71 21 55
2008 EX-03 48 38 0 5 5 5 0 90 10 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 22 8 5 4 0 0 83 9 128
2017 EX-01 64 23 7 5 2 0 0 87 7 61
2017 EX-02 59 21 5 8 8 0 0 79 15 39
2017 EX-03 57 24 14 0 5 0 0 81 5 21
2014 EX 60 27 4 4 5 0 0 88 8 168
2014 EX-01 58 30 5 2 5 0 0 88 7 80
2014 EX-02 61 20 6 6 7 0 0 81 13 54
2014 EX-03 67 33 0 0 0 0 0 100 0 27
2011 EX 42 44 6 5 3 0 0 86 8 169
2011 EX-01 43 46 5 3 4 0 0 89 6 79
2011 EX-02 44 44 6 4 2 0 0 88 6 52
2011 EX-03 33 42 9 12 3 0 0 76 15 33
2008 EX 46 35 6 8 4 0 0 82 13 142
2008 EX-01 41 36 9 12 2 0 0 78 14 58
2008 EX-02 55 29 4 7 5 0 0 84 13 55
2008 EX-03 48 38 5 5 5 0 0 86 10 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 20 6 9 2 0 0 82 12 129
2017 EX-01 62 25 3 10 0 0 0 87 10 61
2017 EX-02 57 20 8 10 5 0 0 77 15 40
2017 EX-03 67 14 10 5 5 0 0 81 10 21
2014 EX 60 26 4 3 7 0 0 86 10 166
2014 EX-01 64 22 5 2 6 0 0 86 9 80
2014 EX-02 57 25 6 2 11 0 0 81 13 53
2014 EX-03 50 42 0 8 0 0 0 92 8 26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 39 8 6 5 0 0 81 12 129
2017 EX-01 38 43 5 10 5 0 0 80 15 61
2017 EX-02 37 45 10 0 8 0 0 83 8 40
2017 EX-03 57 19 10 10 5 0 0 76 14 21
2014 EX 40 42 8 6 3 2 0 83 9 168
2014 EX-01 40 38 9 9 2 2 0 80 11 80
2014 EX-02 37 44 9 2 6 2 0 83 8 54
2014 EX-03 37 56 4 4 0 0 0 93 4 27
2011 EX 37 36 14 9 4 1 0 74 13 168
2011 EX-01 32 42 14 8 4 0 0 74 12 78
2011 EX-02 42 29 15 12 2 0 0 71 13 52
2011 EX-03 33 36 12 9 6 3 0 72 16 33

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 38 10 5 5 0 0 80 10 129
2017 EX-01 34 43 10 8 5 0 0 77 13 61
2017 EX-02 40 42 10 0 8 0 0 82 8 40
2017 EX-03 57 24 10 5 5 0 0 81 10 21
2014 EX 36 40 13 7 3 1 0 77 10 168
2014 EX-01 34 44 12 6 2 1 0 79 9 80
2014 EX-02 31 37 15 11 6 0 0 69 17 54
2014 EX-03 44 37 15 4 0 0 0 81 4 27
2011 EX 33 38 13 13 3 0 1 71 16 168
2011 EX-01 27 38 17 14 4 0 0 65 18 78
2011 EX-02 35 42 12 8 4 0 0 77 12 52
2011 EX-03 39 33 9 18 0 0 0 73 18 33
2008 EX 36 38 13 11 1 0 1 75 12 141
2008 EX-01 22 53 16 7 2 0 0 76 9 58
2008 EX-02 37 28 13 17 2 0 4 67 19 54
2008 EX-03 57 24 10 10 0 0 0 81 10 21

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 32 40 13 9 5 0 0 72 15 129
2017 EX-01 26 41 18 10 5 0 0 67 15 61
2017 EX-02 25 47 8 13 8 0 0 72 20 40
2017 EX-03 52 29 10 5 5 0 0 81 10 21
2014 EX 20 44 19 14 4 1 0 64 17 168
2014 EX-01 22 41 20 11 4 1 0 64 15 80
2014 EX-02 15 41 19 22 4 0 0 56 26 54
2014 EX-03 15 56 19 7 4 0 0 70 11 27
2011 EX 15 43 16 22 3 1 0 59 25 169
2011 EX-01 10 35 28 23 3 1 0 46 26 79
2011 EX-02 21 50 4 23 2 0 0 71 25 52
2011 EX-03 15 45 9 21 6 3 0 63 28 33
2008 EX 12 53 12 15 7 1 0 65 23 142
2008 EX-01 7 52 12 19 9 2 0 60 28 58
2008 EX-02 13 49 13 16 9 0 0 62 25 55
2008 EX-03 14 67 10 10 0 0 0 81 10 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 46 35 7 9 3 0 0 81 12 129
2017 EX-01 46 34 7 12 1 0 0 80 13 61
2017 EX-02 40 40 5 8 8 0 0 80 15 40
2017 EX-03 57 24 10 10 0 0 0 81 10 21
2014 EX 40 35 13 8 4 0 0 75 12 168
2014 EX-01 39 39 11 7 4 0 0 78 11 80
2014 EX-02 37 28 19 11 6 0 0 65 17 54
2014 EX-03 44 37 11 4 4 0 0 81 7 27
2011 EX 28 37 18 11 5 1 0 65 17 169
2011 EX-01 23 35 23 10 6 3 0 60 17 79
2011 EX-02 33 35 12 17 4 0 0 67 21 52
2011 EX-03 27 42 18 6 6 0 0 70 12 33
2008 EX 32 35 17 9 5 2 0 68 14 142
2008 EX-01 19 41 22 10 5 2 0 61 16 58
2008 EX-02 33 35 11 13 7 2 0 69 20 55
2008 EX-03 52 19 24 0 0 5 0 75 0 21

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 33 43 11 7 6 0 0 76 13 129
2017 EX-01 25 48 12 10 6 0 0 72 16 61
2017 EX-02 27 50 5 8 10 0 0 77 18 40
2017 EX-03 57 24 19 0 0 0 0 81 0 21
2014 EX 29 46 13 9 3 0 0 75 12 167
2014 EX-01 31 42 14 9 4 0 0 73 13 80
2014 EX-02 30 41 13 13 4 0 0 70 17 54
2014 EX-03 19 65 12 4 0 0 0 85 4 26
2011 EX 19 47 13 14 7 0 0 66 21 169
2011 EX-01 15 47 18 15 5 0 0 62 20 79
2011 EX-02 31 42 10 10 8 0 0 73 17 52
2011 EX-03 9 52 9 21 9 0 0 61 30 33
2008 EX 20 39 15 17 8 0 0 60 25 142
2008 EX-01 10 41 17 22 9 0 0 52 31 58
2008 EX-02 27 40 13 11 9 0 0 67 20 55
2008 EX-03 19 43 19 19 0 0 0 62 19 21
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 28 14 9 5 0 0 73 13 129
2017 EX-01 42 33 12 10 3 0 0 75 13 61
2017 EX-02 45 22 18 8 8 0 0 67 15 40
2017 EX-03 43 29 19 5 5 0 0 71 10 21
2014 EX 39 40 5 10 6 0 0 79 16 168
2014 EX-01 36 39 6 11 7 0 0 75 19 80
2014 EX-02 46 37 6 4 7 0 0 83 11 54
2014 EX-03 30 52 4 15 0 0 0 81 15 27
2011 EX 27 44 13 11 6 0 0 71 17 168
2011 EX-01 27 47 10 10 5 0 0 74 15 78
2011 EX-02 29 44 13 6 8 0 0 73 13 52
2011 EX-03 21 33 18 21 6 0 0 55 27 33

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 37 6 2 2 0 0 89 5 128
2017 EX-01 45 43 10 2 0 0 0 88 2 60
2017 EX-02 52 33 5 3 8 0 0 85 10 40
2017 EX-03 71 24 0 5 0 0 0 95 5 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 33 47 10 5 4 1 0 80 9 129
2017 EX-01 26 51 12 7 3 2 0 78 10 61
2017 EX-02 35 43 10 8 5 0 0 78 13 40
2017 EX-03 33 52 10 0 5 0 0 86 5 21
2014 EX 27 42 8 17 5 1 0 69 22 168
2014 EX-01 30 39 11 13 6 1 0 70 19 80
2014 EX-02 20 48 9 17 6 0 0 69 22 54
2014 EX-03 26 41 0 30 4 0 0 67 33 27

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 28 8 10 2 0 0 79 13 127
2017 EX-01 52 27 10 12 0 0 0 78 12 60
2017 EX-02 49 28 7 8 8 0 0 77 15 39
2017 EX-03 48 33 5 14 0 0 0 81 14 21
2014 EX 51 32 5 5 7 0 0 83 12 168
2014 EX-01 54 30 6 4 6 0 0 84 10 80
2014 EX-02 46 31 7 6 9 0 0 78 15 54
2014 EX-03 52 41 0 7 0 0 0 93 7 27
2011 EX 38 41 9 7 4 1 1 80 11 169
2011 EX-01 37 43 8 6 4 1 1 82 10 79
2011 EX-02 38 42 10 6 4 0 0 81 10 52
2011 EX-03 39 30 15 9 6 0 0 70 15 33
2008 EX 28 43 10 11 8 0 0 71 19 142
2008 EX-01 24 55 7 10 3 0 0 79 14 58
2008 EX-02 31 33 9 15 13 0 0 64 27 55
2008 EX-03 29 43 14 5 10 0 0 71 14 21

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 47 38 4 8 2 1 2 86 10 128
2017 EX-01 40 44 3 8 0 1 3 88 9 60
2017 EX-02 45 38 5 10 3 0 0 82 13 40
2017 EX-03 62 24 5 5 5 0 0 86 10 21
2014 EX 41 38 7 8 4 1 2 81 12 163
2014 EX-01 43 32 9 5 5 1 4 79 11 76
2014 EX-02 39 43 2 13 4 0 0 81 17 54
2014 EX-03 38 46 12 4 0 0 0 85 4 26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 32 3 1 2 0 0 94 3 129
2017 EX-01 58 36 5 0 2 0 0 93 2 61
2017 EX-02 60 35 0 3 3 0 0 95 5 40
2017 EX-03 71 19 5 0 5 0 0 90 5 21
2014 EX 48 44 2 5 1 0 0 92 7 168
2014 EX-01 52 36 2 7 1 0 0 89 9 80
2014 EX-02 43 48 2 6 2 0 0 91 7 54
2014 EX-03 41 59 0 0 0 0 0 100 0 27
2011 EX 47 41 4 6 1 1 1 90 7 169
2011 EX-01 48 43 4 4 0 1 0 92 4 79
2011 EX-02 56 35 2 8 0 0 0 90 8 52
2011 EX-03 36 48 6 6 3 0 0 85 9 33
2008 EX 46 45 5 2 1 0 0 92 4 142
2008 EX-01 36 53 5 2 3 0 0 90 5 58
2008 EX-02 49 44 5 2 0 0 0 93 2 55
2008 EX-03 57 38 5 0 0 0 0 95 0 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 27 3 2 2 0 0 93 4 129
2017 EX-01 62 30 5 3 0 0 0 92 3 61
2017 EX-02 72 23 0 3 3 0 0 95 5 40
2017 EX-03 71 19 5 0 5 0 0 90 5 21
2014 EX 66 25 3 4 2 1 0 91 5 168
2014 EX-01 66 21 5 5 1 1 0 88 6 80
2014 EX-02 69 24 0 4 4 0 0 93 7 54
2014 EX-03 59 37 4 0 0 0 0 96 0 27
2011 EX 66 26 3 1 2 1 1 93 4 169
2011 EX-01 67 24 5 1 1 1 0 92 3 79
2011 EX-02 69 25 0 2 4 0 0 94 6 52
2011 EX-03 61 33 3 0 3 0 0 94 3 33
2008 EX 65 29 3 1 1 0 0 94 3 142
2008 EX-01 50 43 3 3 0 0 0 93 3 58
2008 EX-02 76 18 4 0 2 0 0 95 2 55
2008 EX-03 71 29 0 0 0 0 0 100 0 21

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 40 4 7 1 0 0 88 8 129
2017 EX-01 44 43 5 7 2 0 0 87 8 61
2017 EX-02 42 45 3 10 0 0 0 87 10 40
2017 EX-03 62 29 5 5 0 0 0 90 5 21
2014 EX 39 41 7 10 2 1 0 81 13 167
2014 EX-01 35 46 4 10 4 1 0 82 14 80
2014 EX-02 43 34 9 11 2 0 0 77 13 53
2014 EX-03 37 48 7 7 0 0 0 85 7 27
2011 EX 39 37 15 5 3 0 1 76 8 169
2011 EX-01 34 43 14 5 4 0 0 77 9 79
2011 EX-02 42 35 13 6 2 0 2 78 8 52
2011 EX-03 45 21 24 6 3 0 0 67 9 33
2008 EX 37 38 18 4 2 0 1 75 6 142
2008 EX-01 31 43 21 5 0 0 0 74 5 58
2008 EX-02 35 40 18 4 4 0 0 75 7 55
2008 EX-03 48 29 14 5 0 0 5 80 5 21

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 26 3 2 0 0 0 95 2 129
2017 EX-01 67 26 5 2 0 0 0 93 2 61
2017 EX-02 70 28 0 3 0 0 0 97 3 40
2017 EX-03 81 14 5 0 0 0 0 95 0 21
2014 EX 59 33 4 3 2 0 0 92 5 168
2014 EX-01 55 36 5 4 0 0 0 91 4 80
2014 EX-02 59 31 2 2 6 0 0 91 7 54
2014 EX-03 59 33 4 4 0 0 0 93 4 27
2011 EX 62 30 4 4 0 0 0 92 4 169
2011 EX-01 56 35 3 6 0 0 0 91 6 79
2011 EX-02 71 23 4 2 0 0 0 94 2 52
2011 EX-03 61 30 9 0 0 0 0 91 0 33
2008 EX 61 33 3 1 1 0 0 94 3 141
2008 EX-01 52 41 5 0 2 0 0 93 2 58
2008 EX-02 59 35 2 4 0 0 0 94 4 54
2008 EX-03 86 14 0 0 0 0 0 100 0 21

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 76 21 2 2 0 0 0 97 2 129
2017 EX-01 78 18 2 2 0 0 0 97 2 61
2017 EX-02 67 30 0 3 0 0 0 97 3 40
2017 EX-03 90 5 5 0 0 0 0 95 0 21
2014 EX 65 29 2 4 1 0 0 93 5 168
2014 EX-01 61 32 1 5 0 0 0 94 5 80
2014 EX-02 61 28 4 6 2 0 0 89 7 54
2014 EX-03 74 26 0 0 0 0 0 100 0 27
2011 EX 63 30 2 4 0 0 0 93 4 169
2011 EX-01 57 38 3 3 0 0 0 95 3 79
2011 EX-02 69 23 2 6 0 0 0 92 6 52
2011 EX-03 64 27 3 6 0 0 0 91 6 33
2008 EX 71 27 0 1 1 0 0 98 2 142
2008 EX-01 64 33 0 2 2 0 0 97 3 58
2008 EX-02 69 31 0 0 0 0 0 100 0 55
2008 EX-03 90 10 0 0 0 0 0 100 0 21

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 44 11 8 2 0 0 80 9 128
2017 EX-01 30 45 13 10 2 0 0 75 12 60
2017 EX-02 32 48 13 5 3 0 0 80 8 40
2017 EX-03 52 33 5 10 0 0 0 86 10 21
2014 EX 31 42 13 9 5 0 0 73 14 168
2014 EX-01 35 38 12 10 5 0 0 73 15 80
2014 EX-02 31 39 13 9 7 0 0 70 17 54
2014 EX-03 19 56 19 7 0 0 0 74 7 27
2011 EX 30 38 12 15 3 1 0 69 19 169
2011 EX-01 24 42 11 22 1 0 0 66 23 79
2011 EX-02 42 29 12 10 8 0 0 71 17 52
2011 EX-03 24 39 18 12 0 6 0 68 13 33
2008 EX 29 46 13 8 4 0 0 75 11 141
2008 EX-01 22 57 12 7 2 0 0 79 9 58
2008 EX-02 35 37 17 6 6 0 0 72 11 54
2008 EX-03 29 38 14 14 5 0 0 67 19 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 29 12 8 5 1 1 75 13 129
2017 EX-01 38 28 13 8 11 0 2 67 20 61
2017 EX-02 47 33 13 8 0 0 0 80 8 40
2017 EX-03 57 24 10 10 0 0 0 81 10 21
2014 EX 36 36 8 8 8 1 2 75 17 167
2014 EX-01 35 36 8 9 10 3 0 73 19 79
2014 EX-02 41 35 9 7 6 0 2 77 13 54
2014 EX-03 30 41 7 7 7 0 7 76 16 27
2011 EX 31 34 10 15 6 1 3 68 21 169
2011 EX-01 28 37 13 16 6 0 0 65 23 79
2011 EX-02 37 38 6 12 8 0 0 75 19 52
2011 EX-03 30 27 12 15 3 3 9 66 21 33
2008 EX 30 35 12 10 6 1 6 70 17 142
2008 EX-01 26 43 10 12 9 0 0 69 21 58
2008 EX-02 27 42 11 5 4 0 11 78 10 55
2008 EX-03 43 10 10 19 5 5 10 61 28 21

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 29 2 3 2 0 0 93 5 129
2017 EX-01 56 38 2 5 0 0 0 93 5 61
2017 EX-02 67 25 5 0 3 0 0 92 3 40
2017 EX-03 81 10 0 5 5 0 0 90 10 21
2014 EX 49 38 4 7 2 0 0 87 10 168
2014 EX-01 44 41 4 8 4 0 0 85 11 80
2014 EX-02 52 33 4 9 2 0 0 85 11 54
2014 EX-03 52 44 4 0 0 0 0 96 0 27
2011 EX 52 33 6 4 4 0 0 86 8 168
2011 EX-01 42 43 5 6 4 0 0 85 10 79
2011 EX-02 59 31 4 0 6 0 0 90 6 51
2011 EX-03 61 18 12 6 3 0 0 79 9 33

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 34 5 6 0 0 0 89 6 128
2017 EX-01 51 38 3 8 0 0 0 88 8 61
2017 EX-02 53 37 5 5 0 0 0 90 5 40
2017 EX-03 70 20 5 5 0 0 0 90 5 20
2014 EX 46 39 5 7 3 0 0 85 10 168
2014 EX-01 43 44 6 4 4 0 0 86 7 80
2014 EX-02 46 35 4 11 4 0 0 81 15 54
2014 EX-03 52 37 7 4 0 0 0 89 4 27

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 32 6 6 2 0 1 87 7 128
2017 EX-01 50 38 5 5 2 0 0 88 7 61
2017 EX-02 48 31 10 5 3 0 3 81 8 39
2017 EX-03 67 19 5 10 0 0 0 86 10 21
2014 EX 42 41 7 7 3 0 1 84 10 167
2014 EX-01 41 44 5 8 1 0 1 86 9 79
2014 EX-02 39 39 7 9 6 0 0 78 15 54
2014 EX-03 44 41 11 0 4 0 0 85 4 27
2011 EX 46 40 8 4 1 1 0 86 5 169
2011 EX-01 34 49 10 6 0 0 0 84 6 79
2011 EX-02 58 31 6 2 4 0 0 88 6 52
2011 EX-03 52 33 9 3 0 3 0 88 3 33

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 35 9 5 2 1 0 84 7 128
2017 EX-01 41 38 12 10 0 0 0 78 10 61
2017 EX-02 49 41 3 3 3 3 0 92 5 39
2017 EX-03 62 19 14 0 5 0 0 81 5 21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 34 35 11 11 9 0 0 69 20 129
2017 EX-01 33 33 8 15 11 0 0 66 26 61
2017 EX-02 32 35 13 10 10 0 0 67 20 40
2017 EX-03 48 29 14 5 5 0 0 76 10 21
2014 EX 34 38 11 12 5 1 0 72 17 168
2014 EX-01 35 36 10 12 5 1 0 72 18 80
2014 EX-02 37 30 17 11 6 0 0 67 17 54
2014 EX-03 26 52 7 11 4 0 0 78 15 27
2011 EX 27 49 6 14 3 0 1 77 17 169
2011 EX-01 27 52 8 13 1 0 0 78 14 79
2011 EX-02 25 40 4 21 8 0 2 67 29 52
2011 EX-03 33 48 6 9 0 0 3 84 9 33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 10 3 6 6 12 0 63 35 50 129
2017 EX-01 11 3 3 8 13 0 61 37 54 61
2017 EX-02 5 5 10 5 10 0 65 27 44 40
2017 EX-03 19 0 0 0 19 0 62 50 50 21
2014 EX 9 10 7 10 10 0 54 41 43 168
2014 EX-01 7 8 6 12 10 0 56 34 51 80
2014 EX-02 11 13 9 7 11 0 48 46 36 54
2014 EX-03 7 7 7 11 11 0 56 33 50 27
2011 EX 5 8 5 10 18 0 54 27 61 168
2011 EX-01 4 12 5 12 19 0 49 30 60 78
2011 EX-02 6 4 4 10 21 0 56 22 70 52
2011 EX-03 6 6 9 6 15 0 58 29 50 33
2008 EX 8 8 3 11 25 0 46 29 66 142
2008 EX-01 5 12 3 16 22 0 41 29 65 58
2008 EX-02 11 2 4 9 25 0 49 25 68 55
2008 EX-03 0 14 0 0 38 0 48 27 73 21

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 5 25 24 27 19 0 2 30 46 129
2017 EX-01 5 26 20 30 18 0 2 31 48 61
2017 EX-02 3 25 30 28 15 0 0 28 43 40
2017 EX-03 10 14 29 24 24 0 0 24 48 21
2014 EX 7 30 23 21 16 0 3 38 38 168
2014 EX-01 6 30 26 17 17 0 2 37 36 80
2014 EX-02 6 30 19 28 15 0 4 37 44 54
2014 EX-03 7 33 22 19 15 0 4 42 35 27
2011 EX 8 24 27 24 14 0 4 33 39 169
2011 EX-01 6 25 29 24 13 0 3 32 38 79
2011 EX-02 12 17 23 25 17 0 6 31 45 52
2011 EX-03 6 30 24 24 12 0 3 38 38 33
2008 EX 5 23 23 24 26 0 0 27 50 142
2008 EX-01 2 21 28 29 21 0 0 22 50 58
2008 EX-02 9 29 15 18 29 0 0 38 47 55
2008 EX-03 0 14 33 24 29 0 0 14 52 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 27 6 3 4 1 18 84 9 127
2017 EX-01 41 31 7 2 3 3 13 86 6 61
2017 EX-02 36 31 5 3 5 0 21 84 10 39
2017 EX-03 50 15 5 5 5 0 20 81 13 20
2014 EX 45 25 7 4 5 1 14 81 10 168
2014 EX-01 43 26 7 5 6 1 11 79 13 80
2014 EX-02 46 26 9 0 6 0 13 83 6 54
2014 EX-03 44 22 4 4 4 0 22 86 10 27
2011 EX 28 35 7 4 4 2 20 81 10 169
2011 EX-01 29 38 8 5 4 4 13 80 11 79
2011 EX-02 31 35 2 4 6 0 23 85 13 52
2011 EX-03 21 33 15 0 3 0 27 75 4 33

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EX 48 32 20 128
2017 EX-01 59 22 20 61
2017 EX-02 33 43 23 39
2017 EX-03 52 29 19 21
2014 EX 42 31 27 168
2014 EX-01 41 31 28 80
2014 EX-02 46 30 24 54
2014 EX-03 44 19 37 27
2011 EX 37 30 33 169
2011 EX-01 34 28 38 79
2011 EX-02 37 37 27 52
2011 EX-03 45 24 30 33

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EX 13 31 45 5 0 6 62
2017 EX-01 17 28 44 3 0 8 36
2017 EX-02 8 38 46 8 0 0 13
2017 EX-03 9 36 36 9 0 9 11
2014 EX 19 39 31 9 9999 3 70
2014 EX-01 24 40 27 3 9999 6 33
2014 EX-02 20 40 32 8 9999 0 25
2014 EX-03 0 33 42 25 9999 0 12
2011 EX 17 32 40 5 9999 6 63
2011 EX-01 7 33 48 4 9999 7 27
2011 EX-02 21 42 21 5 9999 11 19
2011 EX-03 33 20 40 7 9999 0 15
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 74 23 1 2 0 0 0 98 2 129
2017 EX-01 70 26 2 2 0 0 0 97 2 61
2017 EX-02 77 20 0 3 0 0 0 97 3 40
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 71 24 2 1 1 0 0 95 2 168
2014 EX-01 68 27 2 1 1 0 0 95 3 80
2014 EX-02 76 19 2 2 2 0 0 94 4 54
2014 EX-03 70 26 4 0 0 0 0 96 0 27
2011 EX 57 38 2 2 0 0 0 95 2 169
2011 EX-01 52 46 1 1 0 0 0 97 1 79
2011 EX-02 65 27 6 2 0 0 0 92 2 52
2011 EX-03 52 42 0 6 0 0 0 94 6 33
2008 EX 70 23 5 2 1 0 0 92 3 142
2008 EX-01 59 33 7 2 0 0 0 91 2 58
2008 EX-02 69 22 5 4 0 0 0 91 4 55
2008 EX-03 95 5 0 0 0 0 0 100 0 21

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 42 12 2 1 0 0 85 3 129
2017 EX-01 42 41 13 3 0 0 0 84 3 61
2017 EX-02 32 50 15 0 3 0 0 82 3 40
2017 EX-03 57 33 5 5 0 0 0 90 5 21
2014 EX 39 43 11 5 1 1 0 82 7 168
2014 EX-01 35 44 13 6 1 1 0 79 8 80
2014 EX-02 41 41 9 7 2 0 0 81 9 54
2014 EX-03 37 52 11 0 0 0 0 89 0 27
2011 EX 24 47 17 9 3 0 0 71 12 168
2011 EX-01 16 48 18 15 3 0 0 65 18 79
2011 EX-02 39 37 16 4 4 0 0 76 8 51
2011 EX-03 21 55 18 3 3 0 0 76 6 33

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 30 39 16 6 0 2 23 37 129
2017 EX-01 8 33 40 15 2 0 3 17 42 61
2017 EX-02 5 32 40 18 3 0 3 21 38 40
2017 EX-03 5 24 33 19 19 0 0 38 29 21
2014 EX 8 28 42 16 7 0 0 22 36 167
2014 EX-01 10 23 40 15 11 0 0 26 33 79
2014 EX-02 7 35 43 11 4 0 0 15 43 54
2014 EX-03 4 26 44 26 0 0 0 26 30 27
2011 EX 6 31 41 17 5 0 0 22 37 168
2011 EX-01 8 29 49 10 4 0 0 14 37 79
2011 EX-02 6 31 33 24 6 0 0 29 37 51
2011 EX-03 3 36 33 21 6 0 0 27 39 33
2008 EX 13 28 42 15 2 0 0 17 42 142
2008 EX-01 16 38 31 14 2 0 0 16 53 58
2008 EX-02 13 20 51 15 2 0 0 16 33 55
2008 EX-03 14 24 43 14 5 0 0 19 38 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 3 17 32 29 17 0 2 47 21 129
2017 EX-01 3 13 36 33 10 0 5 45 17 61
2017 EX-02 3 25 30 28 15 0 0 43 28 40
2017 EX-03 5 19 29 24 24 0 0 48 24 21
2014 EX 7 21 35 27 9 1 0 36 29 168
2014 EX-01 9 17 36 29 7 1 0 36 27 80
2014 EX-02 7 24 30 28 11 0 0 39 31 54
2014 EX-03 4 30 41 19 7 0 0 26 33 27
2011 EX 8 23 33 26 10 0 1 36 31 168
2011 EX-01 8 25 39 22 5 0 1 27 33 79
2011 EX-02 12 20 27 25 16 0 0 41 31 51
2011 EX-03 3 27 27 30 12 0 0 42 30 33
2008 EX 10 19 40 25 6 0 1 30 29 142
2008 EX-01 10 31 36 19 2 0 2 21 42 58
2008 EX-02 13 13 45 24 5 0 0 29 25 55
2008 EX-03 0 5 38 48 10 0 0 57 5 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 11 26 37 20 5 0 1 26 37 129
2017 EX-01 13 30 33 20 3 0 2 23 43 61
2017 EX-02 10 22 40 22 5 0 0 27 32 40
2017 EX-03 10 29 38 14 10 0 0 24 38 21
2014 EX 29 25 28 14 5 0 0 19 54 167
2014 EX-01 29 31 24 11 4 0 0 15 61 79
2014 EX-02 33 19 30 13 6 0 0 19 52 54
2014 EX-03 22 22 37 15 4 0 0 19 44 27
2011 EX 19 27 33 18 4 0 0 21 46 168
2011 EX-01 23 33 30 10 4 0 0 14 56 79
2011 EX-02 18 24 37 18 4 0 0 22 41 51
2011 EX-03 12 21 30 33 3 0 0 36 33 33
2008 EX 20 27 31 18 3 0 0 21 48 142
2008 EX-01 22 34 31 12 0 0 0 12 57 58
2008 EX-02 24 22 24 25 5 0 0 31 45 55
2008 EX-03 10 29 38 19 5 0 0 24 38 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 11 31 42 13 3 0 0 16 42 129
2017 EX-01 11 39 37 12 0 0 0 12 51 61
2017 EX-02 10 28 50 10 3 0 0 13 38 40
2017 EX-03 14 19 38 19 10 0 0 29 33 21
2014 EX 16 27 42 13 2 0 0 15 43 168
2014 EX-01 15 22 45 15 2 0 0 17 38 80
2014 EX-02 20 33 31 11 4 0 0 15 54 54
2014 EX-03 11 30 48 11 0 0 0 11 41 27
2011 EX 14 32 38 14 2 0 0 16 46 168
2011 EX-01 18 37 34 10 1 0 0 11 54 79
2011 EX-02 16 25 41 16 2 0 0 18 41 51
2011 EX-03 3 36 39 15 6 0 0 21 39 33
2008 EX 22 37 31 11 0 0 0 11 58 142
2008 EX-01 22 43 29 5 0 0 0 5 66 58
2008 EX-02 25 31 29 15 0 0 0 15 56 55
2008 EX-03 10 43 33 14 0 0 0 14 52 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 13 33 39 12 4 0 0 16 46 129
2017 EX-01 15 34 38 13 0 0 0 13 49 61
2017 EX-02 15 43 37 3 3 0 0 5 58 40
2017 EX-03 10 19 38 19 14 0 0 33 29 21
2014 EX 26 29 32 9 5 0 0 14 54 168
2014 EX-01 28 22 40 7 2 0 0 10 50 80
2014 EX-02 28 31 26 9 6 0 0 15 59 54
2014 EX-03 15 37 26 15 7 0 0 22 52 27
2011 EX 17 31 32 18 2 0 0 20 48 168
2011 EX-01 23 32 32 14 0 0 0 14 54 79
2011 EX-02 18 29 29 20 4 0 0 24 47 51
2011 EX-03 6 36 36 18 3 0 0 21 42 33
2008 EX 14 31 35 17 1 1 1 18 46 142
2008 EX-01 14 43 29 12 0 2 0 12 58 58
2008 EX-02 18 20 35 22 2 2 2 25 40 55
2008 EX-03 5 33 43 14 0 0 5 15 40 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 5 10 46 28 11 0 1 39 15 129
2017 EX-01 7 8 46 31 7 0 1 39 15 61
2017 EX-02 3 17 48 22 10 0 0 32 20 40
2017 EX-03 5 5 52 24 14 0 0 38 10 21
2014 EX 4 15 40 27 14 0 1 41 19 168
2014 EX-01 4 14 40 27 14 0 1 42 18 80
2014 EX-02 4 13 39 31 13 0 0 44 17 54
2014 EX-03 4 22 41 22 11 0 0 33 26 27
2011 EX 5 10 41 33 9 1 1 43 16 167
2011 EX-01 5 12 38 33 9 1 1 43 17 78
2011 EX-02 8 10 37 33 10 0 2 44 18 51
2011 EX-03 3 9 52 30 6 0 0 36 12 33
2008 EX 11 29 41 15 2 1 1 18 41 142
2008 EX-01 16 34 40 9 0 0 2 9 51 58
2008 EX-02 9 27 42 20 2 0 0 22 36 55
2008 EX-03 5 24 48 19 0 5 0 20 30 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 11 23 46 13 5 0 2 19 34 129
2017 EX-01 8 29 46 10 3 0 3 14 39 61
2017 EX-02 18 22 43 15 3 0 0 18 39 40
2017 EX-03 10 10 48 19 14 0 0 33 19 21
2014 EX 22 34 31 8 4 1 0 13 56 167
2014 EX-01 24 35 26 10 4 1 0 14 60 80
2014 EX-02 19 34 34 6 8 0 0 13 53 53
2014 EX-03 19 37 37 7 0 0 0 7 56 27

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 24 2 3 1 0 0 95 4 129
2017 EX-01 65 31 0 3 0 0 0 97 3 61
2017 EX-02 77 18 0 3 3 0 0 95 5 40
2017 EX-03 71 19 5 5 0 0 0 90 5 21
2014 EX 63 28 2 3 3 0 1 92 6 168
2014 EX-01 65 27 1 2 2 0 1 94 5 80
2014 EX-02 67 26 2 2 4 0 0 93 6 54
2014 EX-03 56 33 4 4 4 0 0 89 7 27

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 32 2 5 3 0 0 90 8 129
2017 EX-01 53 36 2 7 3 0 0 88 10 61
2017 EX-02 65 28 0 5 3 0 0 92 8 40
2017 EX-03 62 29 5 0 5 0 0 90 5 21
2014 EX 60 32 3 4 2 0 0 91 6 168
2014 EX-01 63 29 2 5 1 0 0 91 6 80
2014 EX-02 54 37 4 2 4 0 0 91 6 54
2014 EX-03 56 37 4 4 0 0 0 93 4 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 34 5 1 1 0 0 94 2 129
2017 EX-01 57 33 8 2 0 0 0 90 2 61
2017 EX-02 55 43 0 0 3 0 0 97 3 40
2017 EX-03 71 24 5 0 0 0 0 95 0 21
2014 EX 57 33 4 2 2 1 0 91 5 168
2014 EX-01 56 34 4 2 4 0 0 90 6 80
2014 EX-02 57 31 4 4 2 2 0 91 6 54
2014 EX-03 59 33 7 0 0 0 0 93 0 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 56 37 3 3 1 0 0 93 4 129
2017 EX-01 54 38 2 7 0 0 0 92 7 61
2017 EX-02 57 38 3 0 3 0 0 95 3 40
2017 EX-03 57 33 10 0 0 0 0 90 0 21
2014 EX 59 32 3 3 2 0 0 92 5 167
2014 EX-01 56 34 3 6 1 0 0 90 8 79
2014 EX-02 61 30 4 0 6 0 0 91 6 54
2014 EX-03 59 37 4 0 0 0 0 96 0 27
2011 EX 54 34 8 3 1 0 0 88 4 169
2011 EX-01 51 34 14 1 0 0 0 85 1 79
2011 EX-02 62 31 4 2 2 0 0 92 4 52
2011 EX-03 48 39 3 6 3 0 0 88 9 33

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 32 5 3 2 0 0 90 5 129
2017 EX-01 54 38 7 2 0 0 0 92 2 61
2017 EX-02 60 33 0 3 5 0 0 92 8 40
2017 EX-03 62 19 10 10 0 0 0 81 10 21
2014 EX 62 26 4 5 3 0 0 89 8 167
2014 EX-01 60 26 5 6 2 0 0 86 9 80
2014 EX-02 60 30 4 2 4 0 0 91 6 53
2014 EX-03 67 26 0 4 4 0 0 93 7 27
2011 EX 53 27 12 7 1 0 0 80 8 169
2011 EX-01 49 30 15 3 3 0 0 80 5 79
2011 EX-02 56 25 10 10 0 0 0 81 10 52
2011 EX-03 55 27 6 12 0 0 0 82 12 33
2008 EX 49 32 8 7 4 1 0 82 11 142
2008 EX-01 36 45 9 3 5 2 0 82 9 58
2008 EX-02 53 27 7 11 2 0 0 80 13 55
2008 EX-03 67 14 10 10 0 0 0 81 10 21

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 49 3 3 1 0 1 93 4 128
2017 EX-01 39 54 2 3 0 0 2 95 3 61
2017 EX-02 51 39 3 5 3 0 0 90 8 39
2017 EX-03 43 48 10 0 0 0 0 90 0 21
2014 EX 51 39 3 2 4 1 0 91 6 168
2014 EX-01 51 41 1 1 4 1 0 94 5 80
2014 EX-02 50 37 4 4 6 0 0 87 9 54
2014 EX-03 48 41 7 0 4 0 0 89 4 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 33 2 0 0 0 0 98 0 129
2017 EX-01 64 35 2 0 0 0 0 98 0 61
2017 EX-02 62 35 3 0 0 0 0 97 0 40
2017 EX-03 76 24 0 0 0 0 0 100 0 21
2014 EX 61 35 3 1 1 0 0 96 1 168
2014 EX-01 65 33 1 1 0 0 0 98 1 80
2014 EX-02 50 44 4 0 2 0 0 94 2 54
2014 EX-03 63 30 7 0 0 0 0 93 0 27
2011 EX 55 35 7 2 1 1 0 90 3 169
2011 EX-01 54 34 6 4 0 1 0 90 4 79
2011 EX-02 62 31 8 0 0 0 0 92 0 52
2011 EX-03 45 42 6 3 3 0 0 88 6 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 29 2 2 2 0 0 95 3 128
2017 EX-01 65 29 3 2 0 0 0 95 2 60
2017 EX-02 60 32 3 3 3 0 0 92 5 40
2017 EX-03 71 24 0 0 5 0 0 95 5 21
2014 EX 64 27 4 4 1 0 0 91 5 168
2014 EX-01 61 29 5 5 0 0 0 90 5 80
2014 EX-02 72 20 2 4 2 0 0 93 6 54
2014 EX-03 56 33 7 4 0 0 0 89 4 27
2011 EX 51 35 10 3 1 0 1 86 4 168
2011 EX-01 49 35 13 1 0 0 1 86 1 79
2011 EX-02 55 27 10 6 2 0 0 82 8 51
2011 EX-03 45 45 3 3 3 0 0 91 6 33
2008 EX 58 27 6 6 3 0 0 85 9 142
2008 EX-01 55 28 7 5 5 0 0 83 10 58
2008 EX-02 55 29 5 9 2 0 0 84 11 55
2008 EX-03 67 24 5 5 0 0 0 90 5 21

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 43 6 2 1 0 0 91 2 129
2017 EX-01 47 43 7 3 0 0 0 90 3 61
2017 EX-02 45 43 10 0 3 0 0 87 3 40
2017 EX-03 57 43 0 0 0 0 0 100 0 21
2014 EX 49 38 8 4 1 0 0 87 5 168
2014 EX-01 48 39 10 3 0 0 0 87 3 80
2014 EX-02 50 33 7 6 4 0 0 83 9 54
2014 EX-03 41 48 7 4 0 0 0 89 4 27
2011 EX 37 43 11 7 1 1 0 81 8 168
2011 EX-01 35 40 15 9 0 1 0 75 9 78
2011 EX-02 44 38 8 8 2 0 0 83 10 52
2011 EX-03 27 61 9 3 0 0 0 88 3 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 31 11 6 8 3 13 70 17 129
2017 EX-01 25 26 13 7 10 5 15 63 20 61
2017 EX-02 18 40 13 7 10 3 10 66 20 40
2017 EX-03 43 29 5 5 5 0 14 83 11 21
2014 EX 35 23 11 10 7 5 8 67 20 168
2014 EX-01 36 21 10 10 6 7 9 68 19 80
2014 EX-02 30 26 19 9 9 4 4 60 20 54
2014 EX-03 41 26 4 7 7 0 15 78 17 27
2011 EX 15 24 19 12 8 7 15 50 25 169
2011 EX-01 13 24 20 13 6 9 15 48 25 79
2011 EX-02 15 25 23 12 10 4 12 48 25 52
2011 EX-03 15 21 12 12 9 9 21 52 30 33

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 51 5 5 2 0 0 88 6 129
2017 EX-01 31 56 7 7 0 0 0 87 7 61
2017 EX-02 33 53 5 5 5 0 0 85 10 40
2017 EX-03 62 38 0 0 0 0 0 100 0 21
2014 EX 32 46 4 15 3 0 0 78 18 167
2014 EX-01 30 45 5 18 3 0 0 75 20 80
2014 EX-02 32 51 4 9 4 0 0 83 13 53
2014 EX-03 37 41 4 15 4 0 0 78 19 27
2011 EX 38 53 2 5 1 0 1 91 7 169
2011 EX-01 32 54 4 8 1 0 1 87 9 79
2011 EX-02 40 50 2 6 2 0 0 90 8 52
2011 EX-03 52 48 0 0 0 0 0 100 0 33
2008 EX 51 44 1 2 1 0 0 95 4 142
2008 EX-01 43 52 2 2 2 0 0 95 3 58
2008 EX-02 49 44 2 4 2 0 0 93 5 55
2008 EX-03 71 29 0 0 0 0 0 100 0 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 27 5 4 3 0 0 88 7 129
2017 EX-01 58 29 7 3 3 0 0 87 7 61
2017 EX-02 60 30 3 5 3 0 0 90 8 40
2017 EX-03 71 19 0 5 5 0 0 90 10 21
2014 EX 56 32 4 5 3 0 0 88 8 168
2014 EX-01 55 31 7 4 2 0 0 86 7 80
2014 EX-02 52 39 2 6 2 0 0 91 7 54
2014 EX-03 63 30 0 0 7 0 0 93 7 27
2011 EX 62 32 2 5 0 0 0 93 5 169
2011 EX-01 59 35 3 3 0 0 0 95 3 79
2011 EX-02 65 25 0 10 0 0 0 90 10 52
2011 EX-03 55 39 3 3 0 0 0 94 3 33

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 68 27 2 2 1 0 0 95 3 128
2017 EX-01 65 30 2 3 0 0 0 95 3 60
2017 EX-02 67 28 3 0 3 0 0 95 3 40
2017 EX-03 76 19 0 5 0 0 0 95 5 21
2014 EX 63 32 1 2 1 0 1 95 4 168
2014 EX-01 64 35 1 0 0 0 0 99 0 80
2014 EX-02 59 33 2 0 4 0 2 94 4 54
2014 EX-03 63 22 0 15 0 0 0 85 15 27

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 67 24 2 5 0 1 0 92 6 129
2017 EX-01 59 30 3 7 0 2 0 90 7 61
2017 EX-02 75 15 3 8 0 0 0 90 8 40
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 67 24 5 4 1 0 0 90 5 168
2014 EX-01 71 21 5 2 0 0 0 93 2 80
2014 EX-02 56 26 7 7 4 0 0 81 11 54
2014 EX-03 67 33 0 0 0 0 0 100 0 27
2011 EX 74 21 1 4 1 0 0 95 5 169
2011 EX-01 72 20 1 5 1 0 0 92 6 79
2011 EX-02 77 17 0 4 2 0 0 94 6 52
2011 EX-03 73 27 0 0 0 0 0 100 0 33
2008 EX 79 17 1 3 1 0 0 96 4 142
2008 EX-01 76 21 2 2 0 0 0 97 2 58
2008 EX-02 76 16 0 5 2 0 0 93 7 55
2008 EX-03 86 14 0 0 0 0 0 100 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 18 2 8 2 0 1 89 9 129
2017 EX-01 72 15 3 8 2 0 0 87 10 61
2017 EX-02 67 18 0 10 3 0 3 87 13 40
2017 EX-03 76 19 0 5 0 0 0 95 5 21
2014 EX 64 19 5 8 2 0 1 84 11 168
2014 EX-01 70 16 2 10 1 0 0 86 11 80
2014 EX-02 59 26 4 7 4 0 0 85 11 54
2014 EX-03 52 19 19 4 4 0 4 73 8 27
2011 EX 64 20 3 10 2 1 0 85 12 169
2011 EX-01 63 20 3 11 3 0 0 84 14 79
2011 EX-02 65 21 0 12 2 0 0 87 13 52
2011 EX-03 64 18 9 6 0 3 0 84 6 33
2008 EX 75 17 4 4 1 0 0 92 5 142
2008 EX-01 72 17 3 7 0 0 0 90 7 58
2008 EX-02 71 18 5 2 4 0 0 89 5 55
2008 EX-03 81 19 0 0 0 0 0 100 0 21

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 75 19 3 1 2 0 1 94 2 129
2017 EX-01 72 23 2 2 2 0 0 95 3 61
2017 EX-02 70 18 8 0 3 0 3 90 3 40
2017 EX-03 90 10 0 0 0 0 0 100 0 21
2014 EX 76 16 5 2 1 0 0 92 3 168
2014 EX-01 78 14 7 1 0 0 0 91 1 80
2014 EX-02 72 20 0 4 4 0 0 93 7 54
2014 EX-03 74 19 7 0 0 0 0 93 0 27
2011 EX 67 20 6 5 1 0 1 88 6 169
2011 EX-01 65 25 5 3 3 0 0 90 5 79
2011 EX-02 79 8 4 8 0 0 2 88 8 52
2011 EX-03 52 30 12 6 0 0 0 82 6 33
2008 EX 69 19 4 5 1 1 2 91 6 142
2008 EX-01 59 33 2 5 0 0 2 93 5 58
2008 EX-02 73 9 5 5 2 2 4 87 8 55
2008 EX-03 81 10 5 5 0 0 0 90 5 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 84 13 2 2 0 0 0 97 2 128
2017 EX-01 85 12 2 2 0 0 0 97 2 61
2017 EX-02 82 13 3 3 0 0 0 95 3 39
2017 EX-03 90 10 0 0 0 0 0 100 0 21
2014 EX 79 15 1 2 2 0 0 95 5 168
2014 EX-01 85 10 1 0 4 0 0 95 4 80
2014 EX-02 76 17 0 6 2 0 0 93 7 54
2014 EX-03 67 30 0 4 0 0 0 96 4 27
2011 EX 74 15 4 4 2 0 1 90 6 169
2011 EX-01 72 16 3 5 3 0 1 90 8 79
2011 EX-02 79 12 2 4 2 0 2 92 6 52
2011 EX-03 67 18 12 3 0 0 0 85 3 33
2008 EX 86 6 1 5 1 0 1 93 6 142
2008 EX-01 88 7 0 5 0 0 0 95 5 58
2008 EX-02 80 5 4 5 2 0 4 89 8 55
2008 EX-03 90 5 0 5 0 0 0 95 5 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 30 5 2 1 0 0 92 3 128
2017 EX-01 63 27 7 2 2 0 0 90 3 60
2017 EX-02 55 38 3 5 0 0 0 92 5 40
2017 EX-03 76 19 5 0 0 0 0 95 0 21
2014 EX 68 21 5 4 1 0 0 89 5 168
2014 EX-01 74 17 5 2 1 0 0 91 4 80
2014 EX-02 63 22 6 7 2 0 0 85 9 54
2014 EX-03 59 30 7 4 0 0 0 89 4 27

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 76 18 5 1 0 1 0 94 1 128
2017 EX-01 73 19 7 0 0 2 0 93 0 60
2017 EX-02 75 18 5 3 0 0 0 92 3 40
2017 EX-03 81 19 0 0 0 0 0 100 0 21
2014 EX 74 20 4 2 0 0 1 94 2 168
2014 EX-01 79 17 1 2 0 0 0 96 2 80
2014 EX-02 69 17 11 2 0 0 2 87 2 54
2014 EX-03 70 30 0 0 0 0 0 100 0 27
2011 EX 68 23 4 2 1 1 1 93 3 169
2011 EX-01 73 22 3 1 1 0 0 95 3 79
2011 EX-02 67 21 2 6 0 0 4 92 6 52
2011 EX-03 55 30 12 0 0 3 0 88 0 33
2008 EX 79 12 3 1 0 1 4 96 1 142
2008 EX-01 81 12 3 0 0 0 3 96 0 58
2008 EX-02 71 15 4 4 0 0 7 92 4 55
2008 EX-03 86 10 0 0 0 5 0 100 0 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 14 86 129
2017 EX-01 18 82 61
2014 EX 11 89 168
2014 EX-01 16 84 80
2014 EX-02 9 91 54
2014 EX-03 0 100 27

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2014 EX 28 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EX 66 18
2017 EX-01 62 11
2014 EX 61 18
2014 EX-01 54 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 18
2014 EX-01 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EX-01 0 11
2014 EX 0 18
2014 EX-01 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EX-01 0 11

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 EX 0 18
2014 EX-01 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EX 67 18
2017 EX-01 45 11
2014 EX 44 18
2014 EX-01 38 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EX 56 18
2017 EX-01 55 11
2014 EX 39 18
2014 EX-01 38 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EX 33 18
2014 EX 33 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EX 43 18
2017 EX-01 53 11
2014 EX 39 18
2014 EX-01 38 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2014 EX 44 18
2014 EX-01 62 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EX 56 18
2017 EX-01 55 11
2014 EX 39 18
2014 EX-01 38 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EX 39 18
2014 EX 44 18
2014 EX-01 46 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 18
2014 EX-01 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EX 55 18
2017 EX-01 53 11
2014 EX 44 18
2014 EX-01 38 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EX 33 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EX 0 18
2014 EX-01 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EX 44 18
2017 EX-01 64 11
2014 EX 56 18
2014 EX-01 62 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EX 33 18
2017 EX-01 45 11
2014 EX 33 18
2014 EX-01 38 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 18
2014 EX-01 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EX 28 18

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 14
2014 EX-01 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 14
2014 EX-01 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX-01 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 14
2014 EX-01 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 EX 0 14
2014 EX-01 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EX 33 18
2014 EX 0 14
2014 EX-01 0 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 EX-01 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EX 50 18
2017 EX-01 45 11
2014 EX 43 14
2014 EX-01 45 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11
2014 EX 0 14
2014 EX-01 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EX 66 18
2017 EX-01 72 11
2014 EX 50 14
2014 EX-01 55 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EX 0 18
2017 EX-01 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 27 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 90 10 18
2017 EX-01 83 17 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 36 11 7 7 8 2 72 16 129
2017 EX-01 20 45 12 7 8 8 2 71 16 61
2017 EX-02 35 25 10 10 5 12 3 71 18 40
2017 EX-03 33 33 10 5 10 5 5 74 16 21
2014 EX 33 35 11 7 4 9 2 76 11 168
2014 EX-01 35 29 9 5 5 15 2 77 12 80
2014 EX-02 28 39 17 7 4 4 2 71 12 54
2014 EX-03 41 37 7 7 0 4 4 84 8 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 33 5 5 5 3 0 84 10 129
2017 EX-01 39 41 8 5 5 2 0 82 10 61
2017 EX-02 55 25 3 5 8 5 0 84 13 40
2017 EX-03 52 29 5 5 5 5 0 85 10 21
2014 EX 45 36 10 5 2 2 0 83 7 168
2014 EX-01 44 37 9 4 2 4 0 84 6 80
2014 EX-02 39 35 15 9 2 0 0 74 11 54
2014 EX-03 56 33 7 0 0 4 0 92 0 27
2011 EX 44 36 11 4 2 4 0 83 6 169
2011 EX-01 38 35 18 4 1 4 0 76 5 79
2011 EX-02 48 37 6 4 4 2 0 86 8 52
2011 EX-03 52 33 3 3 3 6 0 90 6 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 4 96 128
2014 EX 4 96 167

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 27 9 2 2 15 5 84 4 129
2017 EX-01 34 30 10 2 0 15 10 85 2 61
2017 EX-02 40 20 10 3 3 22 3 80 7 40
2017 EX-03 48 29 10 0 5 10 0 84 5 21
2014 EX 35 25 12 2 1 18 6 79 5 166
2014 EX-01 31 23 12 2 1 24 7 78 5 80
2014 EX-02 35 24 11 4 2 19 6 78 7 54
2014 EX-03 44 32 16 0 0 4 4 83 0 25

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 59 30 3 4 1 2 1 92 5 129
2017 EX-01 58 31 2 5 0 3 1 93 5 61
2017 EX-02 57 30 5 3 3 3 0 90 5 40
2017 EX-03 62 29 5 5 0 0 0 90 5 21
2014 EX 55 29 8 2 1 4 1 89 3 168
2014 EX-01 56 29 7 1 1 6 0 90 3 80
2014 EX-02 50 31 13 2 2 2 0 83 4 54
2014 EX-03 56 30 4 4 0 4 4 92 4 27
2011 EX 50 36 8 1 2 4 0 89 3 167
2011 EX-01 49 32 12 1 1 5 0 85 3 78
2011 EX-02 62 27 4 2 4 2 0 90 6 52
2011 EX-03 34 56 6 0 0 3 0 94 0 32

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 12 88 128
2017 EX-01 17 83 60
2014 EX 11 89 168
2014 EX-01 15 85 80
2014 EX-02 11 89 54
2014 EX-03 0 100 27

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 79 21 14
2017 EX-01 70 30 10
2014 EX 74 26 19
2014 EX-01 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 27 9 0 0 0 0 91 0 11
2014 EX 71 21 0 7 0 0 0 93 7 14
2014 EX-01 60 30 0 10 0 0 0 90 10 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 20 11 5 0 1 1 63 85 2 129
2017 EX-01 23 15 3 0 2 0 57 88 4 61
2017 EX-02 18 7 7 0 0 3 65 78 0 40
2017 EX-03 10 10 5 0 0 0 76 80 0 21
2014 EX 20 16 2 0 0 0 62 94 0 168
2014 EX-01 24 18 1 0 0 0 57 97 0 80
2014 EX-02 15 11 4 0 0 0 70 87 0 54
2014 EX-03 19 15 4 0 0 0 63 90 0 27
2011 EX 11 20 3 1 1 0 64 88 3 169
2011 EX-01 15 16 3 1 0 0 65 89 4 79
2011 EX-02 8 25 4 0 0 0 63 89 0 52
2011 EX-03 6 24 3 0 3 0 64 83 8 33
2008 EX 17 13 3 2 1 1 63 84 8 142
2008 EX-01 19 14 5 5 2 0 55 73 15 58
2008 EX-02 15 11 2 0 0 0 73 93 0 55
2008 EX-03 10 24 0 0 0 5 62 100 0 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 19 20 13 3 0 14 31 70 6 128
2017 EX-01 20 15 12 3 0 17 33 70 7 60
2017 EX-02 13 27 18 5 0 15 23 64 8 40
2017 EX-03 19 24 10 0 0 10 38 82 0 21
2014 EX 15 27 14 4 0 11 30 71 6 168
2014 EX-01 10 27 14 4 0 15 30 68 7 80
2014 EX-02 17 28 15 6 0 6 30 69 9 54
2014 EX-03 22 22 15 0 0 11 30 75 0 27
2011 EX 12 23 17 7 0 14 28 60 11 169
2011 EX-01 9 16 20 9 0 14 32 47 16 79
2011 EX-02 15 29 10 6 0 15 25 74 10 52
2011 EX-03 12 30 21 3 0 12 21 64 5 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 26 8 3 2 0 2 59 88 4 129
2017 EX-01 28 7 3 0 0 3 59 91 0 61
2017 EX-02 22 12 3 3 0 0 60 87 6 40
2017 EX-03 24 5 5 5 0 5 57 75 13 21
2014 EX 18 14 3 1 1 0 63 87 5 168
2014 EX-01 21 11 4 1 1 0 61 83 6 80
2014 EX-02 15 13 2 0 2 0 69 88 6 54
2014 EX-03 15 22 4 0 0 0 59 91 0 27
2011 EX 12 17 5 1 1 2 62 80 5 169
2011 EX-01 11 18 6 1 0 4 59 79 3 79
2011 EX-02 15 10 6 0 0 0 69 81 0 52
2011 EX-03 6 27 3 3 3 0 58 79 14 33
2008 EX 18 13 2 3 1 2 61 85 10 142
2008 EX-01 21 17 3 5 2 2 50 79 14 58
2008 EX-02 13 9 2 0 0 0 76 92 0 55
2008 EX-03 19 14 0 5 0 5 57 88 13 21

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 25 12 2 3 1 2 54 86 9 129
2017 EX-01 27 13 2 3 0 3 52 89 7 61
2017 EX-02 17 15 3 3 3 0 60 81 13 40
2017 EX-03 24 10 5 5 0 5 52 78 11 21
2014 EX 21 13 2 1 1 1 61 88 6 168
2014 EX-01 25 12 1 1 1 1 59 91 6 80
2014 EX-02 13 13 4 2 2 0 67 78 11 54
2014 EX-03 19 15 4 0 0 0 63 90 0 27
2011 EX 17 21 5 2 1 1 54 83 6 168
2011 EX-01 16 22 5 4 0 1 52 81 8 79
2011 EX-02 14 18 4 2 2 0 61 80 10 51
2011 EX-03 18 27 6 0 0 0 48 88 0 33
2008 EX 29 11 4 1 1 1 53 89 3 141
2008 EX-01 31 19 5 0 2 3 40 88 3 58
2008 EX-02 26 6 4 0 0 0 65 89 0 54
2008 EX-03 24 10 0 5 0 0 62 88 13 21
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 21 5 10 2 1 0 82 13 129
2017 EX-01 56 31 3 8 2 0 0 87 10 61
2017 EX-02 60 18 5 13 3 3 0 79 15 40
2017 EX-03 71 5 10 10 5 0 0 76 14 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 23 6 7 2 1 0 84 9 129
2017 EX-01 61 29 3 5 2 0 0 90 7 61
2017 EX-02 57 20 10 8 3 3 0 79 10 40
2017 EX-03 62 14 10 10 5 0 0 76 14 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 57 35 5 1 2 0 0 92 3 128
2017 EX-01 53 41 5 0 2 0 0 93 2 61
2017 EX-02 53 34 5 3 5 0 0 87 8 39
2017 EX-03 71 24 5 0 0 0 0 95 0 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 29 46 8 11 5 0 0 75 16 129
2017 EX-01 20 53 10 12 6 0 0 72 18 61
2017 EX-02 32 40 13 13 3 0 0 72 15 40
2017 EX-03 43 38 0 10 10 0 0 81 19 21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 35 25 18 10 10 1 2 61 21 129
2017 EX-01 39 23 13 7 13 2 3 65 21 61
2017 EX-02 25 30 25 13 7 0 0 55 20 40
2017 EX-03 43 19 19 10 10 0 0 62 19 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 16 30 23 24 0 0 23 47 129
2017 EX-01 5 17 28 23 28 0 0 21 51 61
2017 EX-02 5 15 32 23 25 0 0 20 48 40
2017 EX-03 19 19 24 19 19 0 0 38 38 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 23 31 24 15 0 0 30 39 129
2017 EX-01 3 20 28 31 18 0 0 23 49 61
2017 EX-02 5 20 40 25 10 0 0 25 35 40
2017 EX-03 24 33 19 5 19 0 0 57 24 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 16 34 26 12 0 1 27 38 129
2017 EX-01 6 12 41 31 8 0 2 18 40 61
2017 EX-02 5 15 32 25 23 0 0 20 48 40
2017 EX-03 38 19 19 14 10 0 0 57 24 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 27 20 20 18 0 3 41 39 129
2017 EX-01 11 28 18 20 16 0 7 42 39 61
2017 EX-02 10 20 22 25 23 0 0 30 48 40
2017 EX-03 24 33 19 5 19 0 0 57 24 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 8 31 26 19 16 0 0 39 35 129
2017 EX-01 7 36 23 13 21 0 0 42 34 61
2017 EX-02 5 23 30 32 10 0 0 28 42 40
2017 EX-03 19 29 29 5 19 0 0 48 24 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 38 35 16 7 5 0 0 73 12 129
2017 EX-01 29 41 16 8 5 0 0 70 13 61
2017 EX-02 37 35 18 5 5 0 0 72 10 40
2017 EX-03 57 19 14 5 5 0 0 76 10 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 23 36 24 13 3 1 0 59 16 129
2017 EX-01 16 42 22 15 3 2 0 60 18 61
2017 EX-02 20 32 33 13 3 0 0 52 15 40
2017 EX-03 48 14 19 14 5 0 0 62 19 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 30 20 4 4 0 2 71 8 128
2017 EX-01 30 38 18 7 3 0 3 71 10 60
2017 EX-02 45 20 30 0 5 0 0 65 5 40
2017 EX-03 52 24 14 5 5 0 0 76 10 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 27 32 27 9 2 1 2 60 12 128
2017 EX-01 23 30 24 15 3 2 3 55 19 61
2017 EX-02 15 43 39 3 0 0 0 59 3 39
2017 EX-03 43 19 24 10 5 0 0 62 14 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 74 19 5 1 1 0 2 94 2 129
2017 EX-01 72 23 5 0 0 0 0 95 0 61
2017 EX-02 70 15 5 3 3 0 5 89 5 40
2017 EX-03 81 14 5 0 0 0 0 95 0 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 79 11 3 2 2 1 2 92 5 129
2017 EX-01 77 13 3 3 2 0 2 92 5 61
2017 EX-02 77 13 0 0 5 3 3 95 5 40
2017 EX-03 86 0 10 5 0 0 0 86 5 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 27 9 0 2 0 1 90 2 129
2017 EX-01 60 28 8 0 2 0 2 90 2 61
2017 EX-02 62 28 8 0 3 0 0 90 3 40
2017 EX-03 67 24 10 0 0 0 0 90 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 17 9 6 2 0 1 82 8 129
2017 EX-01 62 20 7 8 2 0 2 84 10 61
2017 EX-02 62 15 15 3 5 0 0 77 8 40
2017 EX-03 67 19 5 10 0 0 0 86 10 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 39 38 16 4 2 0 0 77 6 128
2017 EX-01 41 40 13 5 2 0 0 80 7 61
2017 EX-02 36 33 21 5 5 0 0 69 10 39
2017 EX-03 38 43 19 0 0 0 0 81 0 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 57 29 6 6 2 0 1 87 8 128
2017 EX-01 57 30 2 8 3 0 0 87 12 61
2017 EX-02 52 28 13 5 0 0 3 82 5 40
2017 EX-03 55 35 5 5 0 0 0 90 5 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 84 9 4 0 0 0 2 96 0 129
2017 EX-01 80 12 5 0 0 0 3 95 0 61
2017 EX-02 80 13 5 0 0 0 3 95 0 40
2017 EX-03 100 0 0 0 0 0 0 100 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 28 5 1 0 0 2 94 1 128
2017 EX-01 62 26 8 2 0 0 2 90 2 61
2017 EX-02 62 30 5 0 0 0 3 95 0 40
2017 EX-03 75 25 0 0 0 0 0 100 0 20

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 25 41 19 8 0 0 32 27 129
2017 EX-01 5 26 36 22 11 0 0 31 33 61
2017 EX-02 8 15 50 20 8 0 0 22 28 40
2017 EX-03 10 43 29 14 5 0 0 52 19 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 23 41 19 5 0 0 24 35 129
2017 EX-01 13 25 40 20 3 0 0 23 37 61
2017 EX-02 10 30 42 13 5 0 0 18 40 40
2017 EX-03 14 14 33 29 10 0 0 38 29 21
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 29 12 6 6 3 1 45 55 128
2017 EX-01 36 28 13 8 10 5 0 38 62 61
2017 EX-02 50 25 15 5 5 0 0 50 50 40
2017 EX-03 45 40 0 5 0 5 5 50 50 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EX 16 68
2017 EX-01 22 36
2017 EX-02 15 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 32 68
2017 EX-01 42 36
2017 EX-02 29 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 12 68
2017 EX-01 17 36
2017 EX-02 5 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EX 51 68
2017 EX-01 61 36
2017 EX-02 39 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EX 6 68
2017 EX-01 8 36
2017 EX-02 5 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EX 47 68
2017 EX-01 41 36
2017 EX-02 56 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EX 13 45 19 10 2 11 67
2017 EX-01 16 42 14 14 3 11 36
2017 EX-02 10 35 30 9 0 15 20

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 25 18 10 13 4 18 47 30 68
2017 EX-01 6 22 17 14 17 5 20 37 41 36
2017 EX-02 10 24 20 5 15 5 20 46 27 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 1 9 12 21 34 7 16 14 71 68
2017 EX-01 0 3 11 22 42 8 14 4 82 36
2017 EX-02 0 15 9 10 35 5 25 22 65 20
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