2017 Public Service Employee Survey Results by Theme for Health Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	43	10	8	5	0	77	13	5412
2017	Term	42	40	12	4	2	0	82	6	350
2017	Casual	41	37	9	10	3	0	78	13	117
2017	Student	42	40	10	4	5	0	82	9	105
2014	Indeterminate (permanent)	29	45	11	10	6	0	74	16	6114
2014	Term	36	41	12	7	3	0	77	11	377
2014	Casual	48	37	10	3	1	0	85	4	65
2014	Student	30	58	7	1	4	0	88	5	70
2011	Indeterminate (permanent)	34	41	12	8	5	0	75	13	6806
2011	Term	42	40	8	5	5	0	82	10	319
2011	Casual	37	40	14	7	2	0	77	9	67
2011	Student	43	37	10	10	0	0	80	10	40
2008	Indeterminate (permanent)	36	40	11	8	4	0	76	13	6136
2008	Term	42	41	8	4	5	0	82	9	396
2008	Casual	42	34	12	9	2	1	77	11	129
2008	Student	28	47	14	7	4	0	75	11	73

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	37	12	12	9	0	67	21	5405
2017	Term	42	37	13	5	4	0	79	8	348
2017	Casual	37	42	10	10	1	1	79	11	116
2017	Student	46	36	13	2	4	0	82	6	105

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	35	9	3	2	0	87	5	5401
2017	Term	60	30	8	1	1	0	89	2	349
2017	Casual	54	27	10	8	1	0	81	9	116
2017	Student	48	33	14	0	4	0	82	4	105
2014	Indeterminate (permanent)	58	30	7	3	1	0	89	4	6111
2014	Term	65	25	8	2	1	0	90	2	377
2014	Casual	74	18	8	0	0	0	92	0	65
2014	Student	61	32	6	1	0	0	93	1	70
2011	Indeterminate (permanent)	58	31	7	3	1	0	89	4	6823
2011	Term	61	31	4	3	2	0	92	4	317
2011	Casual	47	40	11	0	0	1	89	0	68
2011	Student	58	37	2	2	0	0	95	2	40

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	40	11	6	4	0	79	10	5392
2017	Term	52	35	9	2	2	0	87	4	348
2017	Casual	54	34	9	3	1	0	88	3	115
2017	Student	50	34	6	5	4	1	85	9	105
2014	Indeterminate (permanent)	37	40	11	7	4	0	78	11	6114
2014	Term	47	38	9	4	2	0	85	6	377
2014	Casual	67	21	6	5	0	0	88	5	65
2014	Student	50	34	8	5	3	0	84	8	70
2011	Indeterminate (permanent)	40	41	10	6	3	0	81	9	6823
2011	Term	49	38	5	4	3	0	87	7	319
2011	Casual	48	39	7	3	3	0	86	6	66
2011	Student	55	35	5	5	0	0	90	5	40
2008	Indeterminate (permanent)	42	40	8	7	3	0	83	9	6170
2008	Term	50	37	5	6	3	0	87	8	401
2008	Casual	48	36	11	3	2	0	84	5	129
2008	Student	43	37	14	5	1	0	80	6	73

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	34	17	9	7	1	67	16	5402
2017	Term	52	28	13	5	2	0	80	7	349
2017	Casual	51	31	13	4	1	0	82	5	116
2017	Student	71	20	7	0	2	0	91	2	105
2014	Indeterminate (permanent)	25	37	18	11	8	1	63	19	6115
2014	Term	39	35	15	6	6	0	74	11	377
2014	Casual	43	35	9	10	3	0	78	13	65
2014	Student	56	30	10	1	3	0	86	5	70
2011	Indeterminate (permanent)	28	35	19	10	7	1	64	17	6817
2011	Term	44	33	11	6	5	0	77	12	318
2011	Casual	42	39	11	1	7	0	80	9	68
2011	Student	68	25	7	0	0	0	93	0	40

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	16	9	6	0	0	69	15	5412
2017	Term	52	31	11	4	2	0	0	83	6	350
2017	Casual	50	30	14	6	0	0	0	80	6	116
2017	Student	70	19	7	2	2	0	0	89	4	105
2014	Indeterminate (permanent)	25	39	17	12	7	0	0	64	19	6117
2014	Term	40	34	13	8	6	0	0	74	13	376
2014	Casual	44	41	7	6	2	1	0	85	7	64
2014	Student	56	32	4	5	3	0	0	88	8	70
2011	Indeterminate (permanent)	28	38	17	11	6	0	0	66	17	6814
2011	Term	41	41	8	4	6	0	0	81	11	319
2011	Casual	47	35	11	1	6	0	0	82	7	68
2011	Student	63	25	7	2	3	0	0	88	5	40
2008	Indeterminate (permanent)	29	40	14	11	6	0	0	69	17	6161
2008	Term	44	35	11	6	3	0	0	79	10	402
2008	Casual	35	37	14	9	4	1	1	73	13	129
2008	Student	52	36	4	4	2	1	0	90	6	72

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	26	18	12	10	4	0	58	23	5403
2017	Term	42	24	16	8	5	5	0	70	14	350
2017	Casual	41	18	18	8	5	9	1	65	15	115
2017	Student	42	22	16	9	2	7	2	70	12	105
2014	Indeterminate (permanent)	25	26	20	14	11	4	0	53	26	6118
2014	Term	36	27	16	11	7	3	1	65	19	377
2014	Casual	46	24	15	5	4	1	4	75	10	65
2014	Student	38	24	9	11	7	9	1	70	20	70
2011	Indeterminate (permanent)	27	25	19	14	10	4	0	55	25	6816
2011	Term	36	23	16	15	7	4	0	61	22	319
2011	Casual	34	27	18	4	6	4	7	69	11	68
2011	Student	50	24	10	2	5	8	0	81	8	40
2008	Indeterminate (permanent)	27	28	18	13	9	5	0	58	24	6168
2008	Term	34	27	14	12	7	5	1	65	20	400
2008	Casual	31	22	16	12	6	9	4	61	21	129
2008	Student	34	26	13	14	5	6	3	65	21	72

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	28	11	7	5	2	0	77	12	5410
2017	Term	53	28	7	4	4	3	1	85	8	349
2017	Casual	58	23	11	2	0	4	2	86	2	117
2017	Student	60	24	10	3	1	0	2	86	4	104
2014	Indeterminate (permanent)	43	30	12	7	6	2	0	74	13	6114
2014	Term	52	28	9	4	3	3	1	83	7	377
2014	Casual	66	18	8	4	1	1	1	86	6	65
2014	Student	67	26	2	4	0	1	0	94	4	70
2011	Indeterminate (permanent)	41	31	12	8	6	2	1	74	14	6820
2011	Term	54	27	6	5	4	3	1	85	9	318
2011	Casual	50	31	7	2	8	3	0	82	10	68
2011	Student	75	15	7	0	3	0	0	90	3	40
2008	Indeterminate (permanent)	39	30	12	9	7	2	0	71	17	6166
2008	Term	47	27	9	8	5	3	1	77	13	402
2008	Casual	51	27	9	4	4	4	2	82	8	129
2008	Student	60	25	7	5	0	1	1	87	5	73

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	32	9	9	6	1	0	77	15	5409
2017	Term	53	31	6	5	4	0	1	85	9	350
2017	Casual	54	27	8	6	1	2	2	85	8	117
2017	Student	55	28	5	6	2	1	3	87	8	104
2014	Indeterminate (permanent)	41	34	10	9	6	1	0	75	16	6112
2014	Term	49	32	8	6	4	1	1	82	10	377
2014	Casual	58	23	13	4	1	0	0	81	5	65
2014	Student	60	23	8	7	1	1	1	85	8	70
2011	Indeterminate (permanent)	39	33	10	10	6	1	0	73	16	6813
2011	Term	46	34	8	8	3	1	1	81	11	319
2011	Casual	44	30	12	7	7	0	0	73	14	67
2011	Student	68	20	5	5	2	0	0	88	7	40
2008	Indeterminate (permanent)	37	33	10	11	9	1	0	70	19	6167
2008	Term	45	27	11	9	6	1	1	74	15	402
2008	Casual	38	36	12	7	4	1	2	76	12	128
2008	Student	46	39	6	6	4	0	0	84	10	73

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	26	10	7	6	0	0	77	13	5400
2017	Term	56	26	10	4	3	0	0	82	7	350
2017	Casual	68	17	8	3	3	0	0	86	6	117
2017	Student	63	24	7	5	1	0	1	87	6	105
2014	Indeterminate (permanent)	47	28	10	8	6	0	0	76	14	6111
2014	Term	57	28	7	3	4	1	0	86	7	377
2014	Casual	71	19	8	1	1	0	0	89	3	65
2014	Student	66	25	5	3	1	0	0	91	5	70

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	33	16	11	7	8	0	63	20	5415
2017	Term	40	28	10	5	4	13	0	79	10	350
2017	Casual	47	22	7	5	1	11	7	84	7	117
2017	Student	57	22	7	3	1	10	1	88	4	105
2014	Indeterminate (permanent)	22	33	18	11	6	10	0	61	19	6113
2014	Term	34	30	14	7	5	9	1	71	13	375
2014	Casual	40	26	14	1	4	13	1	77	7	65
2014	Student	46	23	8	6	2	15	0	81	10	70
2011	Indeterminate (permanent)	23	30	18	12	9	7	1	58	22	6813
2011	Term	34	32	11	6	6	10	1	75	13	318
2011	Casual	38	26	12	7	8	5	3	71	17	68
2011	Student	47	26	15	0	5	7	0	79	5	40

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	33	18	14	10	3	0	56	25	5410
2017	Term	40	28	14	5	5	7	0	74	11	349
2017	Casual	42	22	12	10	1	6	7	73	13	117
2017	Student	58	25	6	3	3	5	0	88	6	104
2014	Indeterminate (permanent)	18	32	22	15	10	3	0	52	26	6107
2014	Term	31	33	16	10	7	3	0	66	17	374
2014	Casual	43	24	14	3	7	9	0	74	11	65
2014	Student	40	35	10	5	5	5	1	79	10	70
2011	Indeterminate (permanent)	19	33	19	14	12	3	0	53	27	6809
2011	Term	32	33	14	8	8	5	0	69	17	317
2011	Casual	40	32	10	7	9	1	0	74	16	67
2011	Student	42	33	10	5	5	5	0	79	10	40
2008	Indeterminate (permanent)	23	35	17	12	10	3	0	59	23	6167
2008	Term	39	29	13	7	6	5	1	72	14	401
2008	Casual	31	36	18	6	2	5	3	72	8	129
2008	Student	37	45	5	4	4	4	0	86	8	73

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	30	21	17	11	6	0	47	30	5409
2017	Term	30	27	15	14	5	10	0	63	21	347
2017	Casual	37	22	10	9	4	18	1	73	15	117
2017	Student	46	27	7	5	4	9	3	83	10	105
2014	Indeterminate (permanent)	12	28	23	19	11	6	0	43	33	6113
2014	Term	21	31	17	13	8	8	1	57	24	375
2014	Casual	32	22	17	9	7	13	0	62	19	65
2014	Student	33	29	9	10	5	14	1	73	17	70
2011	Indeterminate (permanent)	11	32	21	18	11	6	0	47	31	6811
2011	Term	19	37	18	10	7	9	0	62	19	318
2011	Casual	31	35	11	10	4	9	0	72	15	68
2011	Student	28	31	18	5	5	12	0	68	12	39
2008	Indeterminate (permanent)	11	34	19	18	11	6	0	48	31	6160
2008	Term	22	33	16	12	8	9	0	60	22	400
2008	Casual	21	31	14	15	4	13	2	61	23	129
2008	Student	24	46	12	7	4	8	0	76	11	73

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	29	17	15	15	6	0	50	31	5409
2017	Term	32	27	15	7	7	11	0	67	15	350
2017	Casual	36	22	13	9	6	15	0	68	17	116
2017	Student	49	19	10	10	3	8	2	75	14	105
2014	Indeterminate (permanent)	16	26	20	17	14	7	0	45	33	6110
2014	Term	23	27	17	15	10	7	1	55	27	375
2014	Casual	34	15	19	9	11	12	0	56	23	65
2014	Student	32	27	15	9	5	11	1	67	16	70
2011	Indeterminate (permanent)	14	29	19	16	14	8	0	47	33	6814
2011	Term	23	32	19	9	8	10	0	61	18	319
2011	Casual	29	28	8	18	6	11	0	64	27	67
2011	Student	32	35	15	0	5	13	0	77	6	40
2008	Indeterminate (permanent)	15	30	18	15	12	10	0	50	30	6161
2008	Term	24	29	18	12	6	10	0	59	21	401
2008	Casual	22	34	16	8	6	14	2	65	16	128
2008	Student	31	39	5	10	6	9	0	77	17	73

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	31	18	19	14	4	0	47	33	5413
2017	Term	27	32	17	12	7	6	0	62	20	349
2017	Casual	37	23	12	8	3	16	0	72	14	117
2017	Student	46	24	9	8	3	9	1	78	12	105
2014	Indeterminate (permanent)	13	30	19	20	14	3	0	45	35	6110
2014	Term	23	29	19	16	9	3	1	54	26	375
2014	Casual	27	27	13	17	8	7	0	58	28	65
2014	Student	32	36	13	3	5	10	1	77	9	69
2011	Indeterminate (permanent)	12	32	18	22	13	3	0	45	37	6800
2011	Term	25	32	19	15	6	3	0	58	22	319
2011	Casual	30	36	11	12	8	3	0	67	21	68
2011	Student	25	38	15	10	5	7	0	68	16	40
2008	Indeterminate (permanent)	13	35	15	22	13	2	0	49	35	6165
2008	Term	24	35	14	15	8	3	0	61	24	402
2008	Casual	25	29	14	18	2	11	1	61	23	129
2008	Student	28	43	9	12	4	3	0	74	17	71

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	35	15	13	10	0	62	23	5414
2017	Term	38	36	13	7	4	1	76	11	350
2017	Casual	37	34	20	7	3	0	70	9	117
2017	Student	48	40	5	6	1	0	88	7	105
2014	Indeterminate (permanent)	22	35	17	15	10	0	58	25	6115
2014	Term	35	35	13	11	6	0	71	17	377
2014	Casual	41	41	4	9	5	0	82	14	65
2014	Student	40	45	4	6	5	0	85	11	70
2011	Indeterminate (permanent)	23	37	15	14	10	0	61	24	6826
2011	Term	29	43	10	8	8	1	73	16	317
2011	Casual	49	28	10	11	3	0	76	14	68
2011	Student	60	30	5	2	3	0	90	5	40

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	42	11	10	5	0	0	74	15	5409
2017	Term	40	42	8	6	3	1	0	82	9	349
2017	Casual	35	44	9	5	1	6	1	84	6	116
2017	Student	44	38	10	6	2	0	0	82	8	105

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	22	18	16	13	16	3	42	36	5409
2017	Term	17	21	12	11	7	28	3	55	27	348
2017	Casual	22	10	17	8	7	29	7	50	23	117
2017	Student	26	12	8	9	5	34	7	65	22	105
2014	Indeterminate (permanent)	12	22	19	18	14	13	2	40	38	6112
2014	Term	13	21	15	16	14	19	1	43	38	376
2014	Casual	19	17	12	9	12	28	3	53	30	65
2014	Student	20	13	7	13	10	32	6	52	37	70

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	32	10	8	6	0	0	76	14	5415
2017	Term	47	29	12	6	4	1	1	78	10	350
2017	Casual	50	21	17	4	1	3	3	76	6	117
2017	Student	53	29	7	2	6	0	4	85	8	103
2014	Indeterminate (permanent)	39	34	11	9	6	1	0	74	15	6116
2014	Term	43	37	9	7	3	1	1	81	10	377
2014	Casual	57	18	14	7	1	3	0	77	8	65
2014	Student	58	30	5	7	0	0	0	88	7	70
2011	Indeterminate (permanent)	36	35	12	10	7	0	0	71	17	6817
2011	Term	43	33	11	7	5	1	1	77	12	318
2011	Casual	36	35	11	10	6	2	0	72	17	66
2011	Student	59	28	5	5	0	0	3	90	5	39
2008	Indeterminate (permanent)	32	35	12	11	9	1	1	68	20	6172
2008	Term	39	34	11	10	6	0	0	73	16	401
2008	Casual	37	37	12	9	3	1	1	75	12	129
2008	Student	39	44	8	5	4	0	0	83	9	73

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	35	12	11	5	3	6	69	18	1399
2017	Term	33	25	18	17	0	8	0	63	18	11
2014	Indeterminate (permanent)	26	36	13	10	7	3	5	67	19	1578
2014	Term	19	58	0	14	0	9	0	84	16	20

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	36	12	12	7	2	1	69	19	5404
2017	Term	41	35	8	8	5	3	1	79	13	350
2017	Casual	50	28	3	6	8	3	2	82	15	116
2017	Student	61	28	2	5	1	2	1	92	6	104
2014	Indeterminate (permanent)	29	38	12	12	6	1	1	69	18	6113
2014	Term	37	36	9	9	6	2	1	76	15	376
2014	Casual	44	34	5	11	1	4	1	82	12	65
2014	Student	41	37	5	7	2	5	3	85	10	69
2011	Indeterminate (permanent)	31	37	12	12	6	2	1	70	18	6830
2011	Term	38	32	8	12	6	3	1	73	18	319
2011	Casual	44	25	15	7	4	3	3	73	12	68
2011	Student	43	37	2	5	3	10	0	89	8	40
2008	Indeterminate (permanent)	32	38	11	11	6	2	1	71	18	6171
2008	Term	40	33	10	10	4	2	1	75	15	402
2008	Casual	40	28	11	10	6	4	1	72	16	129
2008	Student	49	32	5	5	3	3	3	86	9	73

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	27	14	11	9	9	1	62	23	5413
2017	Term	32	23	13	8	5	17	2	68	17	348
2017	Casual	33	15	14	6	7	20	5	64	17	116
2017	Student	45	15	7	2	2	21	7	84	5	105
2014	Indeterminate (permanent)	28	28	16	12	8	7	1	60	22	6111
2014	Term	29	30	12	13	8	7	1	64	22	377
2014	Casual	41	21	11	10	4	9	4	71	17	65
2014	Student	37	23	9	3	2	23	2	81	7	70
2011	Indeterminate (permanent)	33	26	13	11	9	7	1	64	22	6813
2011	Term	31	28	9	9	8	14	1	69	20	319
2011	Casual	38	15	18	3	10	15	1	63	15	67
2011	Student	45	20	2	2	3	28	0	90	7	40
2008	Indeterminate (permanent)	34	28	12	11	8	6	1	67	20	6168
2008	Term	39	21	14	10	6	10	1	67	18	402
2008	Casual	31	23	11	10	6	14	5	67	20	129
2008	Student	40	22	10	2	3	22	1	81	6	73

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	39	12	14	7	0	0	66	22	5412
2017	Term	27	41	12	14	5	0	1	69	19	350
2017	Casual	36	38	10	9	4	1	2	76	13	116
2017	Student	47	34	7	7	4	1	0	82	11	105
2014	Indeterminate (permanent)	21	39	14	17	8	0	0	61	25	6114
2014	Term	30	36	10	16	8	0	0	66	24	377
2014	Casual	35	35	9	14	4	0	1	72	19	65
2014	Student	36	38	9	13	3	0	0	75	16	70
2011	Indeterminate (permanent)	27	40	13	13	7	0	1	67	20	6821
2011	Term	31	42	11	10	4	0	2	75	14	319
2011	Casual	24	33	10	8	3	0	21	73	14	67
2011	Student	41	35	7	13	0	0	5	79	13	40
2008	Indeterminate (permanent)	29	42	12	11	5	0	1	72	16	6169
2008	Term	32	39	10	12	5	0	2	73	17	401
2008	Casual	25	34	17	7	6	0	10	66	15	129
2008	Student	41	35	11	7	3	0	3	78	10	73

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	38	10	7	4	0	80	11	5408
2017	Term	45	37	10	6	3	0	82	8	350
2017	Casual	46	26	8	15	5	0	72	20	117
2017	Student	42	38	9	7	5	0	80	12	105
2014	Indeterminate (permanent)	40	38	10	8	4	0	78	12	6117
2014	Term	38	39	11	9	3	0	77	12	377
2014	Casual	51	25	13	9	0	1	77	9	65
2014	Student	43	36	12	6	3	0	79	9	70
2011	Indeterminate (permanent)	43	36	10	7	4	0	79	11	6818
2011	Term	48	33	9	6	3	0	81	9	319
2011	Casual	44	38	9	4	4	0	82	9	68
2011	Student	47	31	12	7	2	0	78	10	40
2008	Indeterminate (permanent)	40	40	9	7	4	0	80	11	6172
2008	Term	43	38	7	9	4	0	80	13	401
2008	Casual	33	44	12	6	5	0	77	11	129
2008	Student	30	42	9	13	5	1	72	18	73

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	36	7	6	3	84	9	5402
2017	Term	49	34	9	5	2	83	7	349
2017	Casual	52	25	9	10	3	78	13	117
2017	Student	46	29	15	6	4	75	10	105
2014	Indeterminate (permanent)	45	36	7	7	4	81	11	6114
2014	Term	44	35	10	8	3	80	11	376
2014	Casual	50	38	7	1	3	89	4	65
2014	Student	35	45	14	5	1	80	7	70
2011	Indeterminate (permanent)	46	38	7	6	3	84	9	6818
2011	Term	52	31	5	7	4	83	12	319
2011	Casual	35	47	9	4	4	82	9	68
2011	Student	43	42	5	5	5	85	10	40
2008	Indeterminate (permanent)	45	40	7	5	3	85	8	6171
2008	Term	48	35	6	7	5	83	12	401
2008	Casual	39	44	7	5	6	83	11	129
2008	Student	33	47	6	8	6	80	14	73

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	33	16	16	12	2	0	55	29	5401
2017	Term	33	30	15	10	5	6	0	67	16	349
2017	Casual	39	17	17	11	4	8	5	64	16	116
2017	Student	54	29	7	2	2	5	2	89	4	105
2014	Indeterminate (permanent)	16	29	18	20	15	2	0	46	35	6115
2014	Term	25	29	17	12	10	5	2	58	23	377
2014	Casual	36	15	8	13	7	14	8	65	25	65
2014	Student	33	30	15	5	4	9	5	73	10	70
2011	Indeterminate (permanent)	21	33	16	16	12	2	0	55	28	6828
2011	Term	26	34	12	11	10	5	1	65	22	318
2011	Casual	30	30	7	10	3	6	14	75	16	67
2011	Student	45	35	10	3	0	5	3	86	3	40
2008	Indeterminate (permanent)	24	38	15	13	8	2	0	63	22	6167
2008	Term	34	32	13	11	5	4	1	70	17	401
2008	Casual	27	32	17	7	9	4	4	64	18	129
2008	Student	37	35	9	6	3	8	2	80	10	73

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	25	15	18	22	2	1	43	41	5404
2017	Term	26	24	14	12	12	8	4	57	27	349
2017	Casual	31	14	14	5	15	8	14	57	25	115
2017	Student	46	20	10	1	4	11	8	82	6	103
2014	Indeterminate (permanent)	12	23	15	20	26	2	2	36	48	6115
2014	Term	18	23	15	16	20	6	3	45	39	377
2014	Casual	18	9	9	8	22	4	30	40	46	64
2014	Student	15	12	14	14	13	11	22	39	40	69
2011	Indeterminate (permanent)	14	27	15	18	22	2	1	42	42	6823
2011	Term	17	26	19	15	14	6	3	47	32	318
2011	Casual	15	19	11	9	14	6	27	50	33	68
2011	Student	25	30	10	5	3	11	17	76	10	40
2008	Indeterminate (permanent)	18	33	14	16	16	2	1	52	33	6157
2008	Term	19	32	14	15	10	4	4	56	28	401
2008	Casual	12	28	14	11	9	6	20	54	28	129
2008	Student	25	30	10	6	5	7	17	72	15	73

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	41	11	11	7	0	0	71	17	5396
2017	Term	41	39	9	7	4	0	0	80	11	349
2017	Casual	40	34	10	9	4	2	1	76	14	117
2017	Student	47	30	13	5	2	0	3	80	7	105
2014	Indeterminate (permanent)	21	43	13	14	9	0	0	64	23	6119
2014	Term	29	41	12	11	6	0	0	71	17	377
2014	Casual	30	45	8	11	6	0	0	75	17	65
2014	Student	36	40	14	5	3	0	1	78	8	70
2011	Indeterminate (permanent)	31	41	11	11	6	0	0	72	17	6816
2011	Term	37	41	10	7	4	0	0	78	12	317
2011	Casual	32	34	14	13	6	0	2	67	19	68
2011	Student	46	34	12	5	3	0	0	80	7	40

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	35	14	10	7	0	0	69	17	5406
2017	Term	44	32	12	8	3	0	1	77	11	348
2017	Casual	41	26	19	9	2	1	1	69	12	117
2017	Student	52	35	6	4	3	0	0	87	7	105
2014	Indeterminate (permanent)	28	37	15	12	8	0	0	65	20	6119
2014	Term	35	37	15	7	5	0	0	73	13	376
2014	Casual	40	35	12	7	7	0	0	75	13	65
2014	Student	45	25	16	4	5	2	2	74	9	70

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	36	14	11	6	0	0	69	17	5396
2017	Term	43	38	10	7	1	0	0	82	8	349
2017	Casual	42	34	11	11	1	0	1	77	12	116
2017	Student	55	32	5	2	3	0	3	90	5	105
2014	Indeterminate (permanent)	26	39	15	12	7	0	0	66	19	6114
2014	Term	38	38	12	7	5	0	0	77	12	376
2014	Casual	47	34	11	4	4	0	0	81	8	65
2014	Student	40	43	9	3	0	5	1	87	3	70
2011	Indeterminate (permanent)	35	41	12	8	4	1	0	76	12	6807
2011	Term	45	39	6	5	3	1	1	86	8	318
2011	Casual	49	38	3	4	3	0	3	90	7	67
2011	Student	62	30	8	0	0	0	0	92	0	40

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	36	21	12	7	5	0	58	21	5404
2017	Term	29	32	20	8	4	7	1	66	13	350
2017	Casual	26	32	17	7	6	11	1	66	15	115
2017	Student	45	31	11	2	3	4	4	83	5	105

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	32	9	9	6	0	0	76	15	5405
2017	Term	52	30	9	3	5	1	0	83	8	349
2017	Casual	57	23	10	5	3	2	1	81	8	117
2017	Student	61	27	4	3	3	0	2	90	6	105
2014	Indeterminate (permanent)	37	35	11	9	7	0	0	73	16	6112
2014	Term	48	32	10	6	3	0	1	81	9	377
2014	Casual	47	26	18	3	4	0	1	74	7	65
2014	Student	46	33	17	3	0	1	1	80	3	70
2011	Indeterminate (permanent)	42	35	9	8	5	0	0	77	13	6824
2011	Term	51	26	10	8	4	1	0	78	12	318
2011	Casual	44	36	4	8	4	1	2	83	13	67
2011	Student	49	38	3	0	0	2	7	97	0	40

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	23	11	12	13	3	10	58	29	5406
2017	Term	30	24	14	7	8	5	12	65	18	349
2017	Casual	21	16	17	8	8	6	24	53	23	116
2017	Student	23	8	10	7	9	7	37	55	27	105
2014	Indeterminate (permanent)	23	23	12	13	16	2	11	53	34	6116
2014	Term	32	21	13	11	8	4	11	62	22	377
2014	Casual	29	21	14	8	6	4	19	65	17	65
2014	Student	26	9	8	1	23	4	29	52	37	70
2011	Indeterminate (permanent)	26	22	11	13	15	2	10	55	33	6819
2011	Term	28	18	17	10	9	6	13	56	24	319
2011	Casual	27	16	15	5	8	0	29	60	19	67
2011	Student	10	10	10	10	10	10	41	40	40	40
2008	Indeterminate (permanent)	29	24	10	13	14	3	7	59	30	6171
2008	Term	32	20	12	12	9	5	10	61	25	401
2008	Casual	26	17	11	9	3	4	31	65	18	129
2008	Student	20	14	16	3	7	2	36	56	17	73

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	16	8	5	1	70	13	5412
2017	Term	44	37	11	5	2	1	82	7	349
2017	Casual	55	25	15	2	2	0	81	4	117
2017	Student	62	36	2	0	0	0	98	0	105
2014	Indeterminate (permanent)	31	37	19	8	5	1	69	13	6116
2014	Term	46	34	13	5	2	0	81	6	377
2014	Casual	47	37	12	1	1	0	85	3	65
2014	Student	63	21	4	2	7	2	87	9	70
2011	Indeterminate (permanent)	33	35	19	8	5	0	69	13	6820
2011	Term	46	35	14	3	4	0	80	6	319
2011	Casual	53	34	12	1	0	0	87	1	68
2011	Student	58	32	7	3	0	0	90	3	40
2008	Indeterminate (permanent)	25	34	22	11	7	0	60	18	6163
2008	Term	40	33	20	5	2	0	74	7	400
2008	Casual	48	32	14	4	1	1	80	5	129
2008	Student	58	30	10	2	0	1	89	2	73

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	25	8	5	6	3	3	80	12	5398
2017	Term	48	24	8	3	3	8	5	83	8	349
2017	Casual	46	17	12	1	2	8	13	80	5	117
2017	Student	64	14	9	2	0	4	8	88	2	105
2014	Indeterminate (permanent)	48	23	8	6	7	3	4	77	14	6117
2014	Term	53	21	8	5	3	6	5	83	9	377
2014	Casual	56	10	7	5	4	1	16	81	11	65
2014	Student	64	9	3	3	1	0	19	91	6	70
2011	Indeterminate (permanent)	46	26	9	8	7	2	3	75	16	6829
2011	Term	48	22	8	5	8	3	6	77	14	317
2011	Casual	48	31	9	1	4	3	5	85	6	66
2011	Student	70	15	3	0	0	0	13	97	0	39

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	31	35	34	5410
2017	Term	21	38	41	347
2017	Casual	44	26	30	116
2017	Student	47	17	36	105
2014	Indeterminate (permanent)	29	35	36	6120
2014	Term	26	32	41	376
2014	Casual	51	30	19	65
2014	Student	56	14	30	70
2011	Indeterminate (permanent)	32	34	34	6823
2011	Term	30	36	34	318
2011	Casual	58	13	29	68
2011	Student	58	15	27	40

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	13	34	38	7	0	8	1672
2017	Term	5	21	25	6	30	13	79
2017	Casual	0	7	9	7	72	5	54
2017	Student	0	2	0	0	98	0	49
2014	Indeterminate (permanent)	11	32	41	9	9999	8	1804
2014	Term	12	21	34	10	9999	23	99
2014	Casual	20	8	9	13	9999	50	37
2014	Student	0	18	5	19	9999	58	40
2011	Indeterminate (permanent)	12	32	40	7	9999	8	2251
2011	Term	8	28	27	13	9999	25	96
2011	Casual	7	15	7	23	9999	48	40
2011	Student	0	13	9	9	9999	70	23

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	40	9	6	3	1	0	82	9	5406
2017	Term	53	37	7	3	0	1	0	90	3	350
2017	Casual	52	31	4	9	3	0	0	84	12	117
2017	Student	58	26	8	4	3	0	1	85	7	105
2014	Indeterminate (permanent)	38	42	11	6	3	0	0	80	9	6113
2014	Term	45	40	10	4	1	0	0	85	5	376
2014	Casual	54	31	11	1	1	1	0	86	3	65
2014	Student	49	34	11	6	0	0	0	83	6	70
2011	Indeterminate (permanent)	39	41	10	6	3	1	0	80	9	6821
2011	Term	43	43	7	3	4	1	0	86	6	318
2011	Casual	54	29	10	4	3	0	0	83	7	67
2011	Student	32	50	12	2	2	0	0	83	5	40
2008	Indeterminate (permanent)	43	38	9	6	3	0	0	82	9	6168
2008	Term	48	37	8	4	2	1	0	86	6	401
2008	Casual	41	44	12	2	1	0	0	84	4	129
2008	Student	32	53	7	2	5	1	0	87	7	73

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	42	17	10	5	2	0	67	15	5406
2017	Term	36	41	14	4	3	1	1	78	7	348
2017	Casual	39	33	14	4	6	4	1	75	10	117
2017	Student	47	41	7	1	1	4	0	91	2	105
2014	Indeterminate (permanent)	22	42	19	10	5	2	0	65	15	6116
2014	Term	31	42	15	8	3	2	0	74	11	376
2014	Casual	36	34	15	4	3	8	0	76	7	64
2014	Student	30	42	11	8	0	8	0	79	9	70
2011	Indeterminate (permanent)	23	43	17	10	5	1	0	67	16	6810
2011	Term	30	42	15	8	2	2	0	74	10	318
2011	Casual	37	39	9	7	7	1	0	77	14	68
2011	Student	37	45	13	2	2	0	0	82	5	40

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	25	37	17	7	1	3	24	38	5390
2017	Term	6	16	35	25	11	2	5	39	23	344
2017	Casual	2	13	39	24	17	2	4	43	16	117
2017	Student	4	10	30	26	25	1	4	54	14	105
2014	Indeterminate (permanent)	11	28	38	15	5	1	2	21	41	6095
2014	Term	9	21	38	19	9	2	3	29	31	375
2014	Casual	3	11	46	26	10	0	4	38	14	65
2014	Student	2	20	41	19	11	2	5	32	24	70
2011	Indeterminate (permanent)	12	27	36	17	6	1	2	23	39	6815
2011	Term	7	17	32	25	13	4	3	40	25	319
2011	Casual	7	14	36	24	9	1	8	36	23	68
2011	Student	3	17	36	20	20	5	0	42	21	40
2008	Indeterminate (permanent)	12	28	37	15	5	1	1	21	41	6161
2008	Term	9	22	35	22	10	1	2	33	32	399
2008	Casual	8	18	22	29	12	4	7	46	29	127
2008	Student	8	12	36	17	15	0	12	37	23	73

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	19	30	22	12	2	4	36	32	5376
2017	Term	9	12	28	23	19	4	5	46	23	346
2017	Casual	3	10	21	28	28	4	6	62	14	116
2017	Student	3	7	16	27	38	3	7	72	10	105
2014	Indeterminate (permanent)	13	22	31	20	9	2	2	31	37	6090
2014	Term	15	17	28	21	12	3	4	36	34	374
2014	Casual	12	16	18	23	18	9	5	47	32	64
2014	Student	3	17	17	26	27	7	4	59	22	70
2011	Indeterminate (permanent)	11	19	30	23	11	2	3	36	33	6798
2011	Term	10	16	22	21	20	7	4	47	29	313
2011	Casual	10	13	24	22	24	1	6	50	24	68
2011	Student	7	5	10	32	40	3	3	76	13	40
2008	Indeterminate (permanent)	13	21	31	21	10	2	2	33	35	6154
2008	Term	8	17	22	25	19	5	4	48	28	399
2008	Casual	9	12	27	23	18	5	6	47	23	126
2008	Student	5	14	23	22	22	4	10	51	21	72

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	26	28	13	7	1	3	20	50	5384
2017	Term	14	16	30	19	10	4	7	32	34	347
2017	Casual	8	15	29	23	13	6	5	41	26	117
2017	Student	11	20	21	12	26	6	5	42	34	104
2014	Indeterminate (permanent)	27	29	25	11	4	1	2	16	58	6090
2014	Term	21	22	26	17	7	3	4	26	46	374
2014	Casual	15	11	38	10	17	5	4	30	28	65
2014	Student	24	10	25	12	11	8	9	28	41	69
2011	Indeterminate (permanent)	21	27	29	14	6	1	3	21	49	6801
2011	Term	13	18	30	17	12	6	5	32	34	317
2011	Casual	14	13	28	15	19	2	9	38	30	68
2011	Student	15	10	32	15	12	5	11	33	29	40
2008	Indeterminate (permanent)	19	26	30	14	6	2	2	21	47	6143
2008	Term	12	22	32	16	10	4	4	29	36	398
2008	Casual	12	13	23	22	16	4	10	44	30	127
2008	Student	17	17	18	17	11	7	13	35	43	72

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	18	34	23	10	1	3	34	31	5364
2017	Term	5	10	24	33	19	3	6	58	16	341
2017	Casual	4	12	18	31	28	2	5	64	18	117
2017	Student	0	11	12	35	37	1	5	76	11	104
2014	Indeterminate (permanent)	11	21	36	22	7	1	2	30	33	6086
2014	Term	5	12	26	36	16	2	3	55	18	374
2014	Casual	3	10	28	28	25	0	5	57	13	65
2014	Student	0	1	22	37	37	1	3	77	1	70
2011	Indeterminate (permanent)	10	19	35	24	9	1	3	34	30	6797
2011	Term	3	10	23	31	26	2	5	62	14	316
2011	Casual	1	5	28	24	35	2	4	62	7	68
2011	Student	5	5	12	23	47	2	6	76	11	40
2008	Indeterminate (permanent)	10	20	35	23	8	1	2	32	31	6145
2008	Term	5	10	25	35	20	1	4	58	15	397
2008	Casual	4	7	16	33	30	1	10	69	12	128
2008	Student	11	3	16	32	28	2	8	67	16	72

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	24	28	16	8	2	3	24	46	5387
2017	Term	9	14	21	28	18	3	7	51	25	344
2017	Casual	5	6	25	25	28	4	7	60	12	117
2017	Student	0	11	14	27	37	5	6	72	12	105
2014	Indeterminate (permanent)	24	27	27	13	5	1	2	19	52	6100
2014	Term	17	17	29	20	11	2	5	33	36	372
2014	Casual	10	18	21	16	29	1	6	48	30	63
2014	Student	6	8	15	26	35	4	7	68	15	70
2011	Indeterminate (permanent)	17	24	30	17	8	1	3	27	42	6801
2011	Term	8	13	22	25	22	5	5	52	24	318
2011	Casual	3	12	28	23	21	6	9	51	17	68
2011	Student	7	7	18	25	27	7	8	62	18	40
2008	Indeterminate (permanent)	16	24	30	18	9	1	3	28	41	6150
2008	Term	7	14	25	25	23	2	4	51	22	397
2008	Casual	4	8	21	21	30	5	12	61	14	128
2008	Student	7	5	17	28	23	6	14	64	15	72

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	19	29	21	11	2	4	34	34	5386
2017	Term	10	15	26	19	18	6	6	42	28	347
2017	Casual	4	15	20	23	17	8	14	51	23	117
2017	Student	1	7	20	20	33	10	9	65	10	105
2014	Indeterminate (permanent)	12	18	28	25	11	2	4	39	31	6092
2014	Term	13	19	24	22	12	4	6	38	35	375
2014	Casual	8	9	16	22	26	13	5	59	22	65
2014	Student	5	9	17	26	29	9	5	64	16	69
2011	Indeterminate (permanent)	12	18	28	23	12	2	5	37	33	6802
2011	Term	13	15	19	21	18	7	7	46	32	316
2011	Casual	10	5	25	24	20	7	9	52	19	67
2011	Student	7	5	8	30	30	12	7	74	15	40
2008	Indeterminate (permanent)	16	23	29	17	8	2	4	27	42	6158
2008	Term	14	18	18	24	15	5	7	44	36	398
2008	Casual	12	14	20	19	12	11	12	40	34	129
2008	Student	6	4	27	14	28	7	13	54	13	72

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	24	33	13	7	2	3	21	44	5389
2017	Term	10	15	31	20	13	5	6	37	29	346
2017	Casual	7	16	26	21	17	6	7	45	26	117
2017	Student	3	12	34	19	22	6	5	46	16	105
2014	Indeterminate (permanent)	22	26	30	12	6	2	3	19	50	6097
2014	Term	15	18	31	18	10	3	5	30	36	375
2014	Casual	13	11	25	19	18	4	11	43	28	65
2014	Student	14	16	20	20	18	8	4	44	33	69

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	29	9	10	8	1	0	72	19	5409
2017	Term	54	26	7	6	5	2	0	81	12	350
2017	Casual	59	20	5	13	1	2	0	81	14	117
2017	Student	66	24	5	4	1	0	0	90	5	105
2014	Indeterminate (permanent)	41	30	9	11	8	1	0	71	19	6114
2014	Term	49	30	8	7	5	0	0	80	13	377
2014	Casual	64	25	4	4	3	0	1	89	7	65
2014	Student	55	22	8	9	1	5	1	81	10	70

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	37	8	8	4	80	12	5409
2017	Term	53	31	5	7	3	85	10	348
2017	Casual	62	22	11	5	0	84	5	117
2017	Student	76	20	2	1	1	96	2	105
2014	Indeterminate (permanent)	41	39	9	8	4	80	12	6114
2014	Term	49	37	5	4	5	86	9	376
2014	Casual	57	27	5	6	5	84	11	65
2014	Student	69	19	11	2	0	88	2	70

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	36	14	3	3	4	0	79	6	5403
2017	Term	45	30	14	2	4	4	0	79	6	350
2017	Casual	49	20	17	2	0	10	2	78	3	115
2017	Student	69	19	4	4	1	3	0	91	5	104
2014	Indeterminate (permanent)	43	36	12	3	2	4	0	82	5	6113
2014	Term	52	30	9	2	2	3	1	86	5	377
2014	Casual	55	24	13	1	1	5	1	84	3	65
2014	Student	64	23	4	3	0	6	0	93	3	70

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	40	11	6	3	2	0	80	9	5410
2017	Term	51	31	10	2	2	3	0	85	4	348
2017	Casual	57	26	12	2	0	2	1	85	2	116
2017	Student	69	27	3	0	1	0	0	96	1	105
2014	Indeterminate (permanent)	39	39	12	5	3	2	0	79	8	6117
2014	Term	53	32	8	3	1	2	1	87	5	376
2014	Casual	55	34	2	3	3	1	1	92	6	65
2014	Student	71	20	1	0	8	0	0	92	8	70
2011	Indeterminate (permanent)	33	40	13	7	4	2	0	75	11	6808
2011	Term	48	30	10	6	4	2	0	80	10	318
2011	Casual	59	29	7	3	1	1	0	89	4	68
2011	Student	63	30	5	0	3	0	0	93	3	40

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	38	9	5	4	0	0	81	9	5409
2017	Term	63	27	5	2	2	1	0	91	4	349
2017	Casual	68	24	7	1	0	0	0	92	1	116
2017	Student	81	15	3	1	0	0	0	96	1	104
2014	Indeterminate (permanent)	43	38	10	5	3	0	0	82	9	6115
2014	Term	59	29	5	4	2	0	0	89	6	377
2014	Casual	71	22	2	3	1	0	0	93	4	65
2014	Student	69	21	0	7	3	0	0	90	10	70
2011	Indeterminate (permanent)	39	38	12	6	4	1	0	77	11	6807
2011	Term	56	32	5	3	5	0	0	87	8	319
2011	Casual	67	23	6	3	1	0	0	90	4	68
2011	Student	73	20	5	0	3	0	0	93	3	40
2008	Indeterminate (permanent)	36	39	12	7	5	1	0	76	12	6165
2008	Term	51	33	9	4	2	1	0	85	6	402
2008	Casual	53	28	7	9	0	2	1	84	9	129
2008	Student	65	24	6	1	3	1	0	90	4	72

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	31	15	11	9	5	3	61	22	5408
2017	Term	33	29	15	9	5	5	4	68	15	350
2017	Casual	34	20	14	5	10	7	9	65	18	116
2017	Student	42	17	6	7	2	10	16	80	12	105
2014	Indeterminate (permanent)	28	32	14	11	9	4	3	63	22	6114
2014	Term	34	30	11	8	8	4	5	71	17	377
2014	Casual	39	24	7	4	3	12	10	83	9	65
2014	Student	47	19	8	6	1	5	14	81	9	70

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	41	11	4	2	3	0	83	6	5395
2017	Term	47	36	9	3	1	4	1	87	4	348
2017	Casual	45	39	6	4	2	3	1	88	6	117
2017	Student	55	36	4	1	0	3	1	95	1	105
2014	Indeterminate (permanent)	38	40	11	4	2	4	1	82	6	6113
2014	Term	43	39	9	3	2	3	1	85	5	377
2014	Casual	45	38	8	1	3	3	2	88	4	65
2014	Student	44	39	8	2	2	5	0	87	5	70
2011	Indeterminate (permanent)	37	39	12	5	2	4	0	80	7	6807
2011	Term	44	34	9	7	2	3	1	81	9	318
2011	Casual	48	36	4	4	4	3	0	87	9	68
2011	Student	45	38	7	2	3	5	0	87	5	40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	38	11	8	5	3	1	75	14	5406
2017	Term	39	29	13	7	4	6	2	75	11	347
2017	Casual	36	29	14	7	5	7	2	72	13	117
2017	Student	42	26	15	7	3	5	2	73	10	105
2014	Indeterminate (permanent)	33	38	12	8	4	4	1	74	13	6117
2014	Term	36	38	12	6	5	3	1	77	11	377
2014	Casual	41	35	10	4	4	4	1	81	8	65
2014	Student	37	25	10	13	4	8	3	70	19	70
2011	Indeterminate (permanent)	31	34	12	10	6	5	1	69	18	6808
2011	Term	34	33	9	8	7	8	1	73	16	316
2011	Casual	32	32	9	10	7	6	4	71	19	68
2011	Student	27	30	7	15	3	16	2	69	22	40
2008	Indeterminate (permanent)	30	35	11	10	7	5	1	69	19	6162
2008	Term	35	31	10	12	8	3	1	69	20	402
2008	Casual	34	23	18	6	4	12	2	66	12	128
2008	Student	27	20	21	16	6	8	3	52	24	73

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	32	21	13	7	4	1	57	21	5404
2017	Term	28	24	20	13	5	7	3	57	20	346
2017	Casual	23	20	18	11	2	22	4	58	17	116
2017	Student	24	34	13	8	6	11	4	68	17	105
2014	Indeterminate (permanent)	20	33	20	13	8	5	1	56	23	6109
2014	Term	19	32	23	11	5	8	2	57	17	377
2014	Casual	27	15	24	7	3	20	4	55	13	64
2014	Student	15	31	20	8	4	17	5	59	15	70
2011	Indeterminate (permanent)	15	34	22	14	8	6	1	53	24	6814
2011	Term	17	32	18	13	9	10	2	55	25	319
2011	Casual	23	18	25	14	4	11	5	48	22	68
2011	Student	23	22	20	10	11	15	0	52	24	40

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	22	17	16	17	10	2	42	38	5405
2017	Term	25	19	17	12	8	15	3	54	25	347
2017	Casual	23	26	21	4	4	14	8	62	10	117
2017	Student	34	23	12	6	4	12	11	73	12	105
2014	Indeterminate (permanent)	13	19	19	18	19	10	2	37	42	6114
2014	Term	17	19	23	11	15	11	4	42	31	377
2014	Casual	25	21	6	10	13	17	8	61	30	65
2014	Student	16	28	19	5	12	13	7	55	22	70
2011	Indeterminate (permanent)	12	18	19	17	18	13	3	36	42	6821
2011	Term	19	18	17	10	10	22	4	49	27	317
2011	Casual	27	11	17	4	9	15	18	56	19	68
2011	Student	26	17	10	5	3	32	7	71	12	40

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	48	5	12	4	79	16	5418
2017	Term	37	45	6	10	2	82	12	350
2017	Casual	45	39	4	10	2	85	12	115
2017	Student	59	31	1	6	4	90	9	105
2014	Indeterminate (permanent)	28	49	5	13	5	77	18	6119
2014	Term	39	47	4	8	2	86	11	376
2014	Casual	49	38	4	8	1	87	9	65
2014	Student	32	52	2	9	5	84	14	70
2011	Indeterminate (permanent)	36	47	4	10	3	83	13	6820
2011	Term	41	47	3	7	2	88	9	319
2011	Casual	46	47	3	3	1	93	4	68
2011	Student	54	33	2	10	0	88	10	40
2008	Indeterminate (permanent)	40	45	3	9	3	85	11	6174
2008	Term	39	47	2	9	3	85	12	401
2008	Casual	48	36	6	9	2	84	11	129
2008	Student	49	41	0	9	1	90	10	73

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	35	7	13	8	72	21	5414
2017	Term	45	36	9	7	4	80	11	350
2017	Casual	56	28	10	3	3	84	6	115
2017	Student	64	27	7	2	1	90	3	105
2014	Indeterminate (permanent)	36	34	7	13	9	71	22	6111
2014	Term	49	31	6	9	4	81	13	377
2014	Casual	62	27	3	5	3	89	8	65
2014	Student	55	26	14	3	3	80	6	70
2011	Indeterminate (permanent)	41	36	8	9	5	78	14	6814
2011	Term	47	37	4	7	4	85	11	318
2011	Casual	56	33	6	3	3	89	6	68
2011	Student	54	28	5	10	3	82	13	39

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	37	8	7	3	0	0	83	10	5396
2017	Term	50	33	9	6	2	0	0	83	7	349
2017	Casual	52	33	6	7	0	1	1	86	8	117
2017	Student	67	27	2	2	2	0	0	94	4	104
2014	Indeterminate (permanent)	40	38	10	8	3	0	0	79	11	6114
2014	Term	49	35	10	4	1	0	0	85	6	377
2014	Casual	53	34	9	3	1	0	0	87	4	65
2014	Student	42	46	11	1	0	0	0	88	1	70

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	21	5	3	2	1	1	90	5	5410
2017	Term	70	23	3	3	1	1	0	93	4	350
2017	Casual	76	12	8	1	0	2	1	91	1	115
2017	Student	86	10	2	3	0	0	0	95	3	105
2014	Indeterminate (permanent)	66	23	5	3	2	0	1	90	5	6117
2014	Term	78	17	2	2	0	0	1	96	2	377
2014	Casual	72	21	4	3	1	0	0	92	4	65
2014	Student	82	12	2	0	3	0	0	95	3	70
2011	Indeterminate (permanent)	71	20	4	3	2	1	1	92	4	6817
2011	Term	81	14	1	2	1	1	1	96	3	319
2011	Casual	77	19	3	1	0	0	0	96	1	68
2011	Student	83	15	0	3	0	0	0	97	3	40
2008	Indeterminate (permanent)	73	18	3	3	2	1	1	92	5	6162
2008	Term	75	16	3	3	2	1	1	91	6	401
2008	Casual	78	14	3	2	1	1	1	94	3	129
2008	Student	78	19	0	0	0	1	1	100	0	73

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	18	5	7	3	0	1	85	10	5408
2017	Term	69	15	6	6	2	0	2	86	8	350
2017	Casual	78	12	4	4	2	0	1	91	5	115
2017	Student	81	8	6	4	2	0	0	88	6	105
2014	Indeterminate (permanent)	64	19	5	7	4	0	1	84	11	6114
2014	Term	71	15	6	5	2	0	2	87	7	376
2014	Casual	75	13	8	0	3	1	0	89	3	65
2014	Student	77	12	3	5	2	0	1	90	7	70
2011	Indeterminate (permanent)	67	17	4	7	4	0	1	85	11	6818
2011	Term	78	12	3	4	1	0	2	92	5	318
2011	Casual	79	12	3	4	1	0	0	92	5	67
2011	Student	83	10	0	5	2	0	0	93	7	40
2008	Indeterminate (permanent)	68	16	4	7	4	0	1	85	11	6163
2008	Term	74	14	4	5	3	0	1	88	8	401
2008	Casual	72	17	1	7	0	1	2	92	7	129
2008	Student	78	9	4	6	1	1	0	88	7	73

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	15	6	5	3	0	2	87	8	5409
2017	Term	71	13	6	4	2	1	4	88	6	350
2017	Casual	67	10	7	4	2	0	10	86	7	117
2017	Student	74	11	4	4	4	0	4	88	8	105
2014	Indeterminate (permanent)	70	15	5	4	3	0	3	87	7	6114
2014	Term	76	11	4	4	2	0	3	90	5	377
2014	Casual	76	6	4	4	1	3	7	90	6	65
2014	Student	78	8	2	5	0	1	6	92	6	70
2011	Indeterminate (permanent)	68	14	6	5	4	0	3	85	9	6808
2011	Term	71	14	4	5	2	0	5	89	7	319
2011	Casual	65	14	9	2	3	0	7	85	5	68
2011	Student	77	10	0	7	2	0	3	90	10	40
2008	Indeterminate (permanent)	67	13	5	5	4	1	5	84	10	6161
2008	Term	71	10	5	5	3	0	7	87	8	402
2008	Casual	67	13	5	3	2	4	7	89	5	129
2008	Student	71	11	3	3	1	1	9	91	5	73

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	78	12	4	2	2	0	2	92	4	5406
2017	Term	80	10	4	2	1	0	3	93	4	350
2017	Casual	83	8	2	2	2	0	2	93	5	116
2017	Student	86	9	1	2	1	0	1	96	3	104
2014	Indeterminate (permanent)	77	12	4	2	2	0	2	92	5	6113
2014	Term	82	11	3	2	0	0	3	95	2	377
2014	Casual	85	7	4	0	0	1	3	96	0	65
2014	Student	88	4	5	2	0	0	0	92	2	70
2011	Indeterminate (permanent)	76	12	4	2	2	0	3	91	5	6815
2011	Term	78	8	4	1	2	0	6	92	4	318
2011	Casual	78	16	0	0	3	2	2	97	3	68
2011	Student	87	2	3	2	0	0	6	95	2	40
2008	Indeterminate (permanent)	78	8	3	3	3	0	4	90	6	6160
2008	Term	79	6	5	2	2	0	5	91	5	400
2008	Casual	79	10	4	1	0	1	5	94	1	128
2008	Student	84	8	2	1	0	4	2	97	1	73

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	21	9	5	2	1	3	84	7	5411
2017	Term	64	16	7	4	2	2	5	87	6	349
2017	Casual	64	19	5	1	2	4	4	90	4	116
2017	Student	65	14	5	2	2	4	9	90	4	105
2014	Indeterminate (permanent)	59	21	9	4	3	1	3	83	7	6116
2014	Term	66	16	7	4	2	1	4	87	6	376
2014	Casual	65	4	11	0	1	6	13	85	2	65
2014	Student	71	10	8	0	0	5	5	91	0	69

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	20	6	2	1	1	2	90	4	5408
2017	Term	70	18	4	3	0	2	3	93	3	349
2017	Casual	67	14	5	2	0	7	4	92	2	116
2017	Student	70	17	3	1	0	4	5	96	1	105
2014	Indeterminate (permanent)	64	21	6	3	1	3	3	89	4	6112
2014	Term	68	19	5	1	1	2	3	92	2	375
2014	Casual	65	10	3	1	1	6	13	93	4	65
2014	Student	76	9	3	1	0	4	8	96	1	70
2011	Indeterminate (permanent)	64	18	7	3	1	2	4	88	4	6814
2011	Term	70	13	6	2	1	2	6	90	4	319
2011	Casual	55	12	5	1	1	1	24	89	4	67
2011	Student	65	12	5	2	0	6	10	91	3	40
2008	Indeterminate (permanent)	69	17	7	3	1	1	2	89	4	6164
2008	Term	69	16	6	2	1	2	5	91	3	401
2008	Casual	66	8	7	1	0	4	13	89	2	129
2008	Student	74	12	3	0	3	7	2	94	3	73

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	20	80	5399
2017	Term	12	88	347
2017	Casual	15	85	115
2014	Indeterminate (permanent)	20	80	6105
2014	Term	16	84	377
2014	Casual	17	83	65
2014	Student	9	91	70

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	49	1043
2017	Term	68	41
2017	Casual	68	10
2014	Indeterminate (permanent)	47	1191
2014	Term	59	59

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	64	1043
2017	Term	60	41
2014	Indeterminate (permanent)	64	1191
2014	Term	41	59

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	1043
2017	Casual	0	10
2014	Indeterminate (permanent)	8	1191
2014	Term	0	59

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	1043
2014	Indeterminate (permanent)	2	1191
2014	Term	0	59

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	1043
2014	Indeterminate (permanent)	4	1191
2014	Term	11	59

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	1043
2017	Term	13	41
2014	Indeterminate (permanent)	7	1191
2014	Term	16	59

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	1043
2017	Casual	0	10
2014	Indeterminate (permanent)	3	1191
2014	Term	0	59

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	1043
2017	Term	40	41
2017	Casual	67	10
2014	Indeterminate (permanent)	43	1193
2014	Term	34	59

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	1043
2017	Term	34	41
2014	Indeterminate (permanent)	45	1193
2014	Term	27	59

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	1043
2017	Term	51	41
2014	Indeterminate (permanent)	46	1193
2014	Term	33	59

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	1043
2017	Term	40	41
2014	Indeterminate (permanent)	39	1193
2014	Term	24	59

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	1043
2017	Term	40	41
2014	Indeterminate (permanent)	32	1193
2014	Term	20	59

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	1043
2017	Term	69	41
2017	Casual	72	10
2014	Indeterminate (permanent)	55	1193
2014	Term	41	59

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	1043
2017	Term	19	41
2014	Indeterminate (permanent)	33	1193
2014	Term	40	59

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	1043
2017	Term	0	41
2017	Casual	0	10
2014	Indeterminate (permanent)	1	1193
2014	Term	0	59

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	1043
2017	Term	20	41
2014	Indeterminate (permanent)	6	1193
2014	Term	8	59

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1043
2014	Indeterminate (permanent)	13	1193
2014	Term	11	59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	48	1043
2017	Term	48	41
2014	Indeterminate (permanent)	46	1193
2014	Term	36	59

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	1043
2017	Term	19	41
2017	Casual	71	10
2014	Indeterminate (permanent)	27	1193
2014	Term	23	59

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	1043
2017	Term	28	41
2017	Casual	0	10
2014	Indeterminate (permanent)	13	1193
2014	Term	12	59

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	1044
2017	Term	61	41
2017	Casual	41	10
2014	Indeterminate (permanent)	57	1191
2014	Term	55	59

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	1044
2017	Term	21	41
2014	Indeterminate (permanent)	28	1191
2014	Term	27	59

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	1044
2017	Casual	0	10
2014	Indeterminate (permanent)	11	1191
2014	Casual	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	1044
2017	Term	14	41
2017	Casual	0	10
2014	Indeterminate (permanent)	18	1191
2014	Term	17	59
2014	Casual	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	1044
2017	Term	12	41
2017	Casual	0	10
2014	Indeterminate (permanent)	11	1191
2014	Term	12	59
2014	Casual	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	1044
2014	Indeterminate (permanent)	6	1191
2014	Casual	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1044
2017	Term	14	41
2014	Indeterminate (permanent)	12	1191
2014	Term	11	59

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	1044
2017	Term	15	41
2014	Indeterminate (permanent)	11	1191

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	1044
2017	Term	20	41
2014	Indeterminate (permanent)	24	1191
2014	Term	26	59

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	974
2017	Term	20	39
2014	Indeterminate (permanent)	11	1115
2014	Term	12	55
2014	Casual	0	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	974
2017	Term	33	39
2014	Indeterminate (permanent)	17	1115
2014	Term	22	55

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	974
2017	Term	19	39
2014	Indeterminate (permanent)	9	1115
2014	Term	10	55

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	974
2014	Indeterminate (permanent)	8	1115
2014	Term	10	55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	974
2017	Term	27	39
2014	Indeterminate (permanent)	12	1115
2014	Term	11	55
2014	Casual	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	974
2017	Term	17	39
2014	Indeterminate (permanent)	10	1115
2014	Term	10	55

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	974
2014	Indeterminate (permanent)	11	1115
2014	Casual	47	10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	974
2017	Term	24	39
2014	Indeterminate (permanent)	9	1115

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	974
2017	Term	16	39
2014	Indeterminate (permanent)	10	1115

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	974
2017	Term	22	39
2014	Indeterminate (permanent)	27	1115
2014	Term	25	55

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	974
2017	Term	17	39
2014	Indeterminate (permanent)	11	1115
2014	Term	0	55
2014	Casual	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	974
2017	Term	53	39
2014	Indeterminate (permanent)	49	1115
2014	Term	51	55

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	974
2014	Indeterminate (permanent)	1	1115

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	974
2017	Term	52	39
2014	Indeterminate (permanent)	52	1115
2014	Term	44	55
2014	Casual	70	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	974
2017	Term	0	39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	974
2017	Term	18	39
2014	Indeterminate (permanent)	12	1115
2014	Term	10	55

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	92	8	1041
2017	Term	90	10	41
2017	Casual	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	17	19	8	9	27	7	47	24	5413
2017	Term	22	13	15	4	5	31	9	60	15	350
2017	Casual	18	8	14	4	7	32	17	51	21	116
2017	Student	25	12	9	3	1	35	15	73	8	104
2014	Indeterminate (permanent)	13	17	19	8	8	28	8	46	24	6117
2014	Term	19	14	16	6	5	30	10	55	18	377
2014	Casual	19	14	13	5	3	34	11	61	15	65
2014	Student	23	4	11	4	0	43	16	65	9	70

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	31	17	7	6	10	1	66	15	5403
2017	Term	36	24	16	2	4	13	4	73	8	350
2017	Casual	34	24	11	4	6	17	4	73	13	116
2017	Student	51	21	7	2	0	17	3	89	2	104
2014	Indeterminate (permanent)	21	28	20	7	6	15	2	60	16	6116
2014	Term	30	29	16	5	3	15	3	71	10	377
2014	Casual	28	20	13	10	1	24	4	66	16	65
2014	Student	33	18	10	2	0	32	5	81	4	69
2011	Indeterminate (permanent)	28	33	17	8	5	9	0	67	14	6816
2011	Term	40	25	17	5	3	9	1	72	9	320
2011	Casual	43	27	13	3	4	11	0	78	8	68
2011	Student	48	23	5	6	3	15	0	84	10	39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	10	90	5399
2017	Term	6	94	345
2017	Casual	13	87	115
2014	Indeterminate (permanent)	8	92	6094
2014	Term	4	96	375
2014	Casual	10	90	65
2014	Student	11	89	70

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	522
2017	Term	33	22
2014	Indeterminate (permanent)	32	453
2014	Term	51	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	80	522
2017	Term	66	22
2014	Indeterminate (permanent)	80	453
2014	Term	60	17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	522
2017	Term	0	22
2014	Indeterminate (permanent)	4	453
2014	Term	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	522
2014	Indeterminate (permanent)	2	453
2014	Term	0	17

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	522
2014	Indeterminate (permanent)	6	453

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	522
2017	Term	23	22
2014	Indeterminate (permanent)	7	453

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	522
2014	Indeterminate (permanent)	8	453
2014	Term	0	17

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	518
2017	Term	37	22
2014	Indeterminate (permanent)	26	454

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	518
2017	Term	29	22
2014	Indeterminate (permanent)	16	454
2014	Term	0	17

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	518
2014	Indeterminate (permanent)	16	454

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	518
2014	Indeterminate (permanent)	6	454

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	518
2017	Term	36	22
2014	Indeterminate (permanent)	23	454
2014	Term	42	17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	518
2017	Term	27	22
2014	Indeterminate (permanent)	17	454

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	518
2017	Term	0	22
2014	Indeterminate (permanent)	2	454

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	518
2017	Term	0	22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	518
2014	Indeterminate (permanent)	8	454

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	518
2014	Indeterminate (permanent)	16	454

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Term	0	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	518
2014	Indeterminate (permanent)	17	454

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Term	0	22
2014	Term	0	17

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	518
2014	Indeterminate (permanent)	31	454

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	522
2014	Indeterminate (permanent)	26	453

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	522
2014	Indeterminate (permanent)	15	453

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	522
2014	Indeterminate (permanent)	7	453
2014	Term	0	17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	522
2014	Indeterminate (permanent)	17	453

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	522
2014	Indeterminate (permanent)	6	453
2014	Term	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	522
2014	Indeterminate (permanent)	7	453

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	522
2014	Indeterminate (permanent)	7	453

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	522
2014	Indeterminate (permanent)	6	453

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	522
2017	Term	75	22
2014	Indeterminate (permanent)	54	453
2014	Term	51	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	502
2017	Term	0	21
2014	Indeterminate (permanent)	5	419
2014	Term	0	16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	502
2017	Term	32	21
2014	Indeterminate (permanent)	11	419

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	502
2014	Indeterminate (permanent)	3	419
2014	Term	0	16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	502
2017	Term	0	21
2014	Indeterminate (permanent)	3	419
2014	Term	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	502
2017	Term	0	21
2014	Indeterminate (permanent)	2	419
2014	Term	0	16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	502
2014	Indeterminate (permanent)	5	419
2014	Term	0	16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	502
2014	Indeterminate (permanent)	7	419

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	502
2017	Term	23	21
2014	Indeterminate (permanent)	12	419

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	502
2014	Indeterminate (permanent)	8	419

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	502
2017	Term	26	21
2014	Indeterminate (permanent)	24	419

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	502
2014	Indeterminate (permanent)	11	419

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	502
2017	Term	55	21
2014	Indeterminate (permanent)	49	419
2014	Term	51	16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	502
2014	Indeterminate (permanent)	2	419
2014	Term	0	16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	62	502
2017	Term	83	21
2014	Indeterminate (permanent)	63	419
2014	Term	62	16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	1	502
2017	Term	0	21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	502
2014	Indeterminate (permanent)	11	419

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	89	11	523
2017	Term	87	13	22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	16	21	3	4	34	8	53	11	5407
2017	Term	24	14	15	2	2	34	8	66	8	348
2017	Casual	19	11	13	1	6	38	13	61	13	116
2017	Student	29	5	9	0	0	38	19	79	0	105
2014	Indeterminate (permanent)	14	15	21	3	3	36	8	52	11	6110
2014	Term	20	14	17	2	2	34	11	60	8	377
2014	Casual	17	13	14	4	1	35	16	60	11	65
2014	Student	23	13	5	1	0	38	20	87	2	70

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	32	17	3	3	13	1	72	8	5397
2017	Term	39	27	12	2	2	16	1	81	5	348
2017	Casual	35	23	11	1	6	20	5	77	9	115
2017	Student	48	22	6	2	0	18	3	89	2	105
2014	Indeterminate (permanent)	25	29	20	3	3	19	2	67	8	6114
2014	Term	36	27	14	3	2	16	2	77	5	377
2014	Casual	36	18	14	4	3	19	6	72	9	65
2014	Student	40	15	9	0	0	25	11	85	0	70
2011	Indeterminate (permanent)	35	34	15	4	3	10	0	76	7	6804
2011	Term	44	29	13	2	2	9	0	81	5	318
2011	Casual	51	21	9	1	2	15	0	85	4	67
2011	Student	50	22	8	3	0	17	0	87	4	40

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	21	79	5406
2017	Term	14	86	348
2017	Casual	12	88	114
2017	Student	7	93	104
2014	Indeterminate (permanent)	17	83	6102
2014	Term	13	87	376
2014	Casual	11	89	65
2014	Student	12	88	70

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	82	18	1150
2017	Term	77	23	51
2014	Indeterminate (permanent)	80	20	1065
2014	Term	77	23	48

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	33	6	8	3	0	0	84	11	951
2017	Term	61	23	8	5	0	3	0	86	6	39
2014	Indeterminate (permanent)	50	32	7	7	3	0	1	84	10	865
2014	Term	60	31	3	3	3	0	0	91	6	36

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	52	9	5	1	1	3	84	7	5411
2017	Term	19	44	13	9	8	5	3	68	18	348
2017	Casual	14	27	10	8	6	11	25	64	21	116
2017	Student	18	14	8	8	8	10	34	57	29	105
2014	Indeterminate (permanent)	27	52	10	6	1	1	3	82	7	6113
2014	Term	18	44	15	13	3	5	1	67	17	377
2014	Casual	11	20	12	1	4	5	46	64	11	65
2014	Student	12	13	12	4	8	14	37	51	24	70
2011	Indeterminate (permanent)	26	52	10	6	2	1	3	82	8	6813
2011	Term	15	43	13	16	8	4	2	61	26	320
2011	Casual	11	16	15	6	3	10	39	54	16	68
2011	Student	5	30	8	7	6	10	34	62	24	40
2008	Indeterminate (permanent)	26	48	10	8	3	2	3	78	12	6169
2008	Term	13	39	15	15	12	3	3	55	28	401
2008	Casual	9	15	13	11	6	16	30	45	31	129
2008	Student	10	23	7	9	10	11	30	56	32	72

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	22	23	7	5	26	7	48	18	5405
2017	Term	14	17	17	7	5	34	7	51	20	349
2017	Casual	10	9	14	5	7	29	28	42	27	116
2017	Student	14	8	8	3	1	29	37	64	11	104
2014	Indeterminate (permanent)	8	20	25	9	5	25	8	42	21	6115
2014	Term	9	16	26	6	4	30	11	41	15	377
2014	Casual	5	14	13	0	4	14	49	52	12	65
2014	Student	7	5	6	2	4	31	45	51	24	70
2011	Indeterminate (permanent)	8	21	25	8	6	25	7	42	21	6806
2011	Term	10	14	21	9	4	35	7	42	22	320
2011	Casual	6	10	17	1	0	28	38	47	4	68
2011	Student	3	5	10	5	2	38	37	29	30	40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	31	11	4	2	8	3	81	6	5411
2017	Term	39	26	8	1	3	19	4	84	5	349
2017	Casual	23	11	13	2	0	29	22	69	3	115
2017	Student	28	11	7	0	0	25	30	85	0	105
2014	Indeterminate (permanent)	36	33	13	4	2	9	3	79	7	6116
2014	Term	36	32	12	3	1	15	2	81	5	377
2014	Casual	21	14	5	1	1	9	47	80	7	65
2014	Student	19	13	5	0	0	26	37	88	0	70
2011	Indeterminate (permanent)	37	32	12	4	2	9	3	78	8	6816
2011	Term	42	23	11	3	3	15	3	79	7	320
2011	Casual	17	14	8	0	1	25	35	76	3	68
2011	Student	27	7	3	3	0	26	34	87	6	40
2008	Indeterminate (permanent)	35	33	12	4	2	10	3	79	8	6165
2008	Term	38	25	14	2	1	17	3	79	4	402
2008	Casual	20	15	10	2	1	28	24	72	6	129
2008	Student	33	10	9	0	3	19	27	78	5	73

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	31	15	5	3	13	3	73	9	5398
2017	Term	33	27	12	1	2	22	2	80	5	349
2017	Casual	22	12	11	1	1	31	22	73	4	115
2017	Student	27	11	7	0	0	25	31	85	0	105
2014	Indeterminate (permanent)	27	33	16	5	3	14	3	71	10	6106
2014	Term	30	30	15	3	1	19	2	76	6	377
2014	Casual	15	13	8	5	1	10	48	65	16	65
2014	Student	20	13	5	0	0	26	36	86	0	70
2011	Indeterminate (permanent)	28	32	16	6	3	13	3	71	11	6801
2011	Term	38	20	13	2	2	23	2	78	5	320
2011	Casual	13	14	8	0	0	28	36	76	0	67
2011	Student	23	10	5	5	0	26	32	76	12	40
2008	Indeterminate (permanent)	32	31	14	7	4	9	4	72	12	6169
2008	Term	39	23	12	5	2	15	4	76	8	402
2008	Casual	23	13	7	5	0	17	35	76	11	129
2008	Student	23	16	10	0	0	19	31	79	0	73

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	25	8	6	5	1	0	81	12	5402
2017	Term	56	26	8	4	3	2	0	84	8	350
2017	Casual	58	28	6	4	1	2	2	89	5	117
2017	Student	64	23	5	4	0	2	3	91	4	105

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	24	10	4	5	2	0	80	9	5407
2017	Term	59	24	7	2	3	4	0	87	6	349
2017	Casual	67	17	7	2	1	6	0	90	2	117
2017	Student	73	17	4	1	2	1	2	93	3	105

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	40	12	6	5	2	76	12	5409
2017	Term	35	35	16	5	4	5	74	10	348
2017	Casual	20	37	17	4	9	13	65	15	116
2017	Student	29	43	14	4	3	7	78	7	105

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	40	15	14	10	1	0	60	25	5407
2017	Term	29	39	16	8	5	3	1	70	13	350
2017	Casual	26	39	13	7	10	6	0	69	17	116
2017	Student	38	37	14	5	3	4	0	78	8	105

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	24	20	15	21	1	2	43	37	5402
2017	Term	13	26	19	13	26	1	1	40	41	349
2017	Casual	24	20	24	9	19	0	4	46	30	116
2017	Student	19	36	15	14	16	0	1	55	29	104

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	27	27	18	14	0	1	41	32	5400
2017	Term	26	30	24	11	7	1	2	58	18	349
2017	Casual	34	35	23	6	2	0	1	69	8	116
2017	Student	35	37	20	6	2	0	0	72	8	105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	30	24	15	10	1	2	50	26	5393
2017	Term	31	33	20	6	5	1	3	67	12	349
2017	Casual	42	34	13	5	1	0	4	80	6	115
2017	Student	52	27	16	2	0	0	2	81	2	105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	23	24	18	16	1	2	40	35	5398
2017	Term	27	29	17	13	11	1	2	58	25	350
2017	Casual	41	26	12	7	12	2	1	68	19	116
2017	Student	50	25	14	4	5	1	2	77	8	105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	26	15	6	6	1	9	70	13	5385
2017	Term	54	19	11	3	3	1	9	82	6	350
2017	Casual	54	12	16	1	2	0	15	78	3	115
2017	Student	72	18	3	1	0	0	7	96	1	105

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	31	22	12	9	1	57	21	5391
2017	Term	38	30	19	6	6	1	69	12	346
2017	Casual	48	26	18	5	2	1	74	8	116
2017	Student	36	32	23	8	1	1	68	9	105

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	33	22	12	7	1	1	58	20	5387
2017	Term	40	33	13	7	3	1	2	75	11	347
2017	Casual	47	22	18	6	1	2	4	74	7	116
2017	Student	38	39	11	5	2	0	5	81	7	105

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	31	24	15	8	1	2	52	24	5383
2017	Term	33	36	18	7	4	0	2	70	12	346
2017	Casual	45	29	10	9	2	2	3	78	11	115
2017	Student	40	31	14	9	1	2	3	75	10	104

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	32	20	12	8	1	2	59	20	5387
2017	Term	36	33	17	7	6	1	2	70	13	344
2017	Casual	44	32	12	4	2	3	3	80	7	115
2017	Student	37	26	24	8	3	0	2	65	11	105

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	32	21	10	6	1	2	61	17	5373
2017	Term	37	31	19	8	3	1	2	70	11	346
2017	Casual	43	29	18	6	1	0	3	74	7	115
2017	Student	35	44	14	4	1	0	1	81	5	104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	26	14	6	5	0	2	75	11	5406
2017	Term	56	25	11	4	3	1	1	82	6	350
2017	Casual	59	26	9	2	2	0	2	87	4	116
2017	Student	62	23	10	4	0	0	1	86	4	105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	14	6	5	4	1	4	84	9	5407
2017	Term	76	10	3	2	2	2	4	92	4	346
2017	Casual	78	7	5	0	1	6	4	94	1	116
2017	Student	86	9	1	1	0	0	4	98	1	105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	29	10	4	3	0	2	82	7	5406
2017	Term	59	24	11	2	1	0	3	86	3	349
2017	Casual	70	16	3	2	6	0	3	89	8	116
2017	Student	81	8	5	1	1	1	3	93	2	104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	22	10	6	5	1	2	78	11	5402
2017	Term	67	16	5	6	3	0	3	86	9	348
2017	Casual	66	18	9	2	0	1	5	89	2	115
2017	Student	85	7	2	3	1	0	3	94	4	105

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	14	5	3	1	28	88	5	5399
2017	Term	60	9	3	0	0	27	95	1	350
2017	Casual	70	4	3	1	0	23	95	1	115
2017	Student	82	2	0	0	0	16	100	0	104

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	20	7	2	1	1	7	88	4	5378
2017	Term	64	17	8	3	1	1	6	87	5	344
2017	Casual	75	12	3	2	0	1	8	95	2	116
2017	Student	80	11	1	1	0	1	6	98	1	103

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	18	6	3	2	1	4	88	5	5406
2017	Term	22	15	19	16	25	1	2	38	43	350
2017	Casual	31	18	18	10	16	1	7	53	27	115
2017	Student	51	16	12	9	7	1	4	70	17	104

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	30	12	4	2	0	3	81	7	5397
2017	Term	51	30	13	2	0	1	4	84	2	348
2017	Casual	59	25	3	8	1	1	2	87	9	115
2017	Student	59	27	8	3	2	0	1	87	5	105

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	30	38	14	7	0	0	40	21	5406
2017	Term	15	35	37	10	3	0	0	50	13	349
2017	Casual	23	41	28	3	3	1	1	66	6	115
2017	Student	21	48	28	2	1	1	0	69	3	105

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	20	41	21	7	0	0	28	30	5407
2017	Term	6	14	39	26	14	0	1	40	20	348
2017	Casual	3	6	37	28	25	0	0	54	9	115
2017	Student	1	12	37	34	16	1	0	50	13	105

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	23	20	12	14	3	1	27	73	5421
2017	Term	16	20	24	14	22	3	1	17	83	348
2017	Casual	22	24	18	7	19	6	3	24	76	116
2017	Student	26	24	12	17	13	3	6	28	72	105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	3750
2017	Term	39	273
2017	Casual	50	76
2017	Student	52	67

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	3750
2017	Term	42	273
2017	Casual	46	76
2017	Student	75	67

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	3750
2017	Term	21	273
2017	Casual	20	76
2017	Student	35	67

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	3750
2017	Term	20	273
2017	Casual	14	76
2017	Student	12	67

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	3750
2017	Term	3	273
2017	Casual	0	76
2017	Student	2	67

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	3750
2017	Term	49	273
2017	Casual	38	76
2017	Student	23	67

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	4	43	20	12	6	16	3671
2017	Term	2	52	17	7	5	17	266
2017	Casual	6	46	14	10	14	10	74
2017	Student	3	59	20	9	0	9	66

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	21	16	19	26	3	8	33	50	3759
2017	Term	18	25	15	15	21	2	5	46	38	274
2017	Casual	20	27	13	7	19	10	3	55	30	77
2017	Student	29	26	18	6	16	3	3	58	23	69

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	2	7	10	18	53	3	6	10	79	3755
2017	Term	3	16	13	18	48	1	2	19	68	274
2017	Casual	3	16	17	12	47	0	5	20	62	77
2017	Student	6	13	19	10	39	4	9	21	57	69

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Health Canada by Question 102. What is your current employee status?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.