2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	43	8	4	2	1	85	6	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	9	6	3	0	82	9	1556
2017	University certificate or diploma below the bachelor's level	45	38	8	7	2	0	82	9	262
2017	Bachelor's degree	35	45	9	6	3	0	81	10	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	8	6	3	0	83	9	1434
2014	Secondary or high school graduation certificate or equivalent or less	39	39	10	6	5	0	79	11	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	12	7	4	0	77	11	1843
2014	University certificate or diploma below the bachelor's level	25	45	11	13	6	0	70	19	266
2014	Bachelor's degree	28	47	11	9	5	0	74	15	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	47	9	10	5	0	76	15	1193
2011	Secondary or high school graduation certificate or equivalent or less	43	37	10	6	3	0	81	9	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	10	5	4	0	81	9	2421
2011	University certificate or diploma below the bachelor's level	34	39	14	9	4	0	73	13	386
2011	Bachelor's degree	32	44	10	8	4	0	77	13	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	9	8	4	0	78	13	1306
2008	Secondary or high school graduation certificate or equivalent or less	44	37	11	4	4	0	82	8	1034
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	9	6	4	0	81	10	2165
2008	University certificate or diploma below the bachelor's level	31	50	10	5	3	0	81	9	330
2008	Bachelor's degree	32	46	10	8	3	0	79	11	1763
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	43	9	7	3	0	81	10	1070

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	12	9	8	2	70	18	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	16	12	9	0	62	22	1555
2017	University certificate or diploma below the bachelor's level	27	36	10	16	11	0	63	28	261
2017	Bachelor's degree	26	40	14	11	9	0	66	20	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	10	11	7	0	72	18	1431

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	25	5	1	1	2	94	1	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	29	6	2	2	0	90	4	1551
2017	University certificate or diploma below the bachelor's level	58	29	12	1	1	0	87	2	261
2017	Bachelor's degree	50	38	9	2	1	0	87	3	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	36	7	2	1	0	90	3	1435
2014	Secondary or high school graduation certificate or equivalent or less	68	24	5	3	1	0	92	3	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	28	5	2	1	0	92	3	1842
2014	University certificate or diploma below the bachelor's level	53	30	11	3	3	0	83	6	266
2014	Bachelor's degree	53	31	10	4	2	0	84	5	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	32	9	4	1	0	86	6	1194
2011	Secondary or high school graduation certificate or equivalent or less	64	30	4	2	1	0	93	3	1144
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	30	6	2	1	0	91	3	2420
2011	University certificate or diploma below the bachelor's level	55	35	7	3	0	0	89	4	385
2011	Bachelor's degree	53	37	7	3	1	0	89	4	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	35	6	3	1	0	90	4	1305

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	35	8	3	2	0	88	4	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	32	10	5	3	0	83	8	1550
2017	University certificate or diploma below the bachelor's level	51	35	8	5	1	0	86	6	262
2017	Bachelor's degree	41	42	10	6	2	0	83	8	1840
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	9	4	3	0	85	7	1431
2014	Secondary or high school graduation certificate or equivalent or less	53	31	8	5	2	0	84	7	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	9	4	2	0	84	6	1843
2014	University certificate or diploma below the bachelor's level	36	40	16	5	3	1	76	8	266
2014	Bachelor's degree	38	42	12	6	3	0	79	9	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	12	7	4	0	77	11	1193
2011	Secondary or high school graduation certificate or equivalent or less	53	35	7	3	2	0	88	5	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	7	4	2	0	88	6	2420
2011	University certificate or diploma below the bachelor's level	38	47	8	5	2	0	85	7	387
2011	Bachelor's degree	41	43	8	5	3	0	84	8	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	8	6	2	0	85	8	1307
2008	Secondary or high school graduation certificate or equivalent or less	51	37	6	3	2	0	88	6	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	40	6	4	2	0	88	6	2182
2008	University certificate or diploma below the bachelor's level	40	47	7	3	2	0	87	5	330
2008	Bachelor's degree	40	46	7	6	2	0	85	8	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	42	7	5	2	0	86	6	1074

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	25	14	10	6	0	70	16	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	18	10	7	0	64	17	1557
2017	University certificate or diploma below the bachelor's level	29	28	21	16	5	1	58	21	262
2017	Bachelor's degree	31	34	19	10	6	1	65	16	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	14	7	4	1	75	11	1432
2014	Secondary or high school graduation certificate or equivalent or less	32	35	17	7	8	1	67	16	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	18	12	9	0	60	21	1851
2014	University certificate or diploma below the bachelor's level	18	32	20	15	13	0	51	29	266
2014	Bachelor's degree	20	35	21	15	8	1	55	23	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	20	19	11	0	50	30	1193
2011	Secondary or high school graduation certificate or equivalent or less	31	33	18	10	7	1	65	17	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	18	11	7	1	63	18	2415
2011	University certificate or diploma below the bachelor's level	28	34	17	15	7	0	62	21	387
2011	Bachelor's degree	26	36	20	12	6	1	62	18	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	18	14	6	1	62	20	1307

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28	16	9	7	0	68	16	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	17	10	7	0	65	17	1554
2017	University certificate or diploma below the bachelor's level	28	37	22	9	4	0	65	13	262
2017	Bachelor's degree	29	36	17	12	5	0	65	18	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	11	10	4	0	75	14	1436
2014	Secondary or high school graduation certificate or equivalent or less	27	36	19	8	9	1	64	17	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	19	15	9	0	58	23	1849
2014	University certificate or diploma below the bachelor's level	19	32	18	20	11	0	51	31	266
2014	Bachelor's degree	18	37	18	18	8	1	55	26	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	20	20	10	1	50	30	1193
2011	Secondary or high school graduation certificate or equivalent or less	29	36	17	9	10	0	65	19	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	40	18	12	9	0	61	21	2415
2011	University certificate or diploma below the bachelor's level	24	36	15	11	13	0	60	24	387
2011	Bachelor's degree	23	39	16	14	7	0	63	21	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	17	16	6	0	61	22	1305
2008	Secondary or high school graduation certificate or equivalent or less	30	38	15	8	7	0	69	16	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	16	12	7	0	65	18	2176
2008	University certificate or diploma below the bachelor's level	25	41	16	10	7	0	67	17	328
2008	Bachelor's degree	27	38	16	13	5	0	65	18	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	14	13	7	0	66	20	1075

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	30	15	9	5	3	1	70	14	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	19	10	7	2	0	63	18	1556
2017	University certificate or diploma below the bachelor's level	29	23	25	14	7	2	0	52	22	262
2017	Bachelor's degree	31	30	18	12	6	3	1	63	18	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	31	16	8	6	4	0	69	15	1436
2014	Secondary or high school graduation certificate or equivalent or less	35	23	19	10	8	4	2	61	19	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	19	12	8	3	2	59	21	1849
2014	University certificate or diploma below the bachelor's level	26	19	25	14	12	4	1	47	27	265
2014	Bachelor's degree	24	28	22	12	9	4	1	55	22	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	20	15	9	4	1	53	26	1193
2011	Secondary or high school graduation certificate or equivalent or less	35	29	16	9	6	4	0	67	16	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	18	11	9	4	1	61	20	2420
2011	University certificate or diploma below the bachelor's level	28	26	18	15	10	3	1	56	26	385
2011	Bachelor's degree	27	28	18	13	8	5	1	58	22	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	19	13	7	4	1	60	20	1307
2008	Secondary or high school graduation certificate or equivalent or less	34	30	16	7	7	4	2	68	15	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	18	10	7	5	1	63	18	2172
2008	University certificate or diploma below the bachelor's level	31	29	17	11	7	4	2	63	18	327
2008	Bachelor's degree	27	31	17	13	6	5	1	61	21	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	17	11	7	4	1	62	20	1075

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	25	11	9	5	3	1	75	14	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	11	6	5	1	1	77	11	1558
2017	University certificate or diploma below the bachelor's level	47	32	11	4	5	1	0	81	9	262
2017	Bachelor's degree	44	29	12	8	4	1	1	75	13	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	10	6	4	2	0	81	10	1435
2014	Secondary or high school graduation certificate or equivalent or less	40	32	13	7	6	1	1	74	13	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	14	8	5	1	1	73	13	1848
2014	University certificate or diploma below the bachelor's level	39	27	19	7	7	1	1	67	14	265
2014	Bachelor's degree	41	33	13	7	4	2	1	76	11	1678
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	11	6	4	2	1	78	10	1194
2011	Secondary or high school graduation certificate or equivalent or less	42	30	13	7	6	1	1	73	13	1152
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	14	9	5	2	0	71	15	2416
2011	University certificate or diploma below the bachelor's level	35	32	14	10	7	1	0	68	17	387
2011	Bachelor's degree	41	32	12	8	5	2	0	75	13	2069
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	10	8	4	2	1	77	12	1307
2008	Secondary or high school graduation certificate or equivalent or less	37	34	12	7	7	2	1	73	15	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	14	9	7	2	1	70	17	2183
2008	University certificate or diploma below the bachelor's level	36	35	12	10	6	2	0	72	16	329
2008	Bachelor's degree	37	34	13	8	6	2	0	73	14	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	12	8	6	2	1	73	14	1075

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	30	12	7	5	0	1	75	12	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	12	9	6	0	0	73	16	1556
2017	University certificate or diploma below the bachelor's level	45	35	9	7	5	0	0	80	11	262
2017	Bachelor's degree	39	33	11	11	6	0	0	72	17	1848
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	10	8	6	0	0	76	14	1433
2014	Secondary or high school graduation certificate or equivalent or less	39	35	11	9	6	0	0	74	15	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	12	10	6	1	0	72	15	1850
2014	University certificate or diploma below the bachelor's level	33	35	15	9	7	0	0	69	16	265
2014	Bachelor's degree	37	36	11	10	5	1	0	73	16	1678
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	9	11	5	0	0	75	16	1194
2011	Secondary or high school graduation certificate or equivalent or less	40	34	9	10	6	0	0	75	16	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	12	10	7	1	0	71	17	2416
2011	University certificate or diploma below the bachelor's level	31	34	14	14	8	0	0	65	21	387
2011	Bachelor's degree	36	37	10	10	7	0	0	73	17	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	9	12	5	1	0	74	17	1306
2008	Secondary or high school graduation certificate or equivalent or less	38	36	10	9	8	0	0	74	16	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	10	11	9	1	0	70	20	2184
2008	University certificate or diploma below the bachelor's level	32	36	9	12	9	1	0	69	21	329
2008	Bachelor's degree	33	37	11	11	8	0	0	70	19	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	11	11	8	1	0	70	19	1075

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	23	8	7	5	0	0	80	12	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	29	11	8	5	0	1	75	13	1557
2017	University certificate or diploma below the bachelor's level	48	33	7	5	7	0	0	81	12	262
2017	Bachelor's degree	46	26	12	8	7	0	0	73	15	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	27	8	7	5	0	0	79	12	1432
2014	Secondary or high school graduation certificate or equivalent or less	46	32	10	5	6	0	0	79	11	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	32	12	7	6	0	1	75	13	1844
2014	University certificate or diploma below the bachelor's level	43	26	13	8	8	1	1	71	16	264
2014	Bachelor's degree	45	32	11	7	5	0	0	77	12	1679
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	10	6	5	0	0	79	11	1193

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	34	14	9	7	3	0	68	17	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	17	11	9	4	0	62	21	1556
2017	University certificate or diploma below the bachelor's level	33	28	14	17	6	2	0	62	24	261
2017	Bachelor's degree	25	33	16	12	7	6	0	62	21	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	13	9	6	8	0	69	16	1434
2014	Secondary or high school graduation certificate or equivalent or less	24	28	23	11	9	4	1	54	21	694
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	21	12	10	5	0	54	23	1849
2014	University certificate or diploma below the bachelor's level	19	28	18	13	13	7	1	52	28	265
2014	Bachelor's degree	20	33	19	12	8	8	0	57	22	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	19	12	7	12	0	57	22	1193
2011	Secondary or high school graduation certificate or equivalent or less	19	32	19	11	13	5	1	54	26	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	22	13	12	5	1	49	27	2416
2011	University certificate or diploma below the bachelor's level	17	28	20	15	15	4	1	47	32	386
2011	Bachelor's degree	19	32	18	12	10	8	0	56	25	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	18	13	7	8	0	59	22	1303

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	13	12	9	4	0	63	23	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	30	16	17	12	1	0	55	29	1558
2017	University certificate or diploma below the bachelor's level	23	33	12	22	10	0	0	56	32	262
2017	Bachelor's degree	20	33	17	15	13	2	0	54	28	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	37	17	14	7	3	0	61	22	1435
2014	Secondary or high school graduation certificate or equivalent or less	21	29	21	13	14	2	0	51	28	690
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	21	17	15	2	0	46	33	1849
2014	University certificate or diploma below the bachelor's level	16	26	19	17	21	1	1	43	38	265
2014	Bachelor's degree	15	31	21	18	13	2	0	47	31	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	20	21	14	3	0	43	36	1193
2011	Secondary or high school graduation certificate or equivalent or less	20	30	18	14	14	2	0	52	29	1142
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	21	18	15	2	0	44	34	2412
2011	University certificate or diploma below the bachelor's level	16	30	19	18	14	2	0	48	33	386
2011	Bachelor's degree	17	30	20	17	15	2	0	47	32	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	20	20	14	2	0	46	34	1304
2008	Secondary or high school graduation certificate or equivalent or less	19	34	18	14	13	2	1	54	27	1037
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	20	15	15	2	0	49	31	2178
2008	University certificate or diploma below the bachelor's level	18	36	18	15	12	1	0	54	28	330
2008	Bachelor's degree	18	32	20	15	12	2	0	52	27	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	16	18	12	2	0	53	31	1075

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	24	20	17	11	4	1	50	29	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	19	20	15	3	0	44	36	1558
2017	University certificate or diploma below the bachelor's level	15	30	15	20	17	3	0	47	38	262
2017	Bachelor's degree	13	29	19	20	14	4	0	45	35	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	19	20	9	6	0	49	30	1435
2014	Secondary or high school graduation certificate or equivalent or less	13	29	22	21	13	3	0	43	34	694
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	21	22	18	3	0	37	41	1849
2014	University certificate or diploma below the bachelor's level	10	24	24	16	22	3	1	36	39	266
2014	Bachelor's degree	8	25	21	25	16	5	0	35	44	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	22	24	19	5	0	30	46	1194
2011	Secondary or high school graduation certificate or equivalent or less	13	30	20	17	15	4	0	45	34	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	29	20	23	17	4	0	38	42	2417
2011	University certificate or diploma below the bachelor's level	10	27	23	18	19	3	0	38	38	387
2011	Bachelor's degree	7	27	21	25	16	5	0	36	42	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	26	21	26	15	5	0	34	44	1306
2008	Secondary or high school graduation certificate or equivalent or less	13	29	21	20	13	4	0	44	34	1039
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	20	22	16	3	0	40	40	2178
2008	University certificate or diploma below the bachelor's level	9	32	20	21	16	3	0	42	38	330
2008	Bachelor's degree	7	30	21	24	14	4	0	39	40	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	29	20	22	15	4	0	40	39	1074

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	22	13	13	17	7	1	52	33	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	19	15	18	5	0	47	34	1558
2017	University certificate or diploma below the bachelor's level	22	28	15	19	14	2	0	51	33	262
2017	Bachelor's degree	16	28	17	15	19	5	0	47	36	1849
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	32	18	15	10	6	0	55	26	1434
2014	Secondary or high school graduation certificate or equivalent or less	15	24	22	18	16	4	0	41	36	696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	20	19	20	6	0	37	42	1849
2014	University certificate or diploma below the bachelor's level	12	22	19	17	22	8	1	37	43	266
2014	Bachelor's degree	11	24	20	20	20	6	0	37	42	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	21	21	17	7	0	38	40	1194
2011	Secondary or high school graduation certificate or equivalent or less	15	25	20	17	17	6	0	43	36	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	20	20	18	6	0	38	40	2420
2011	University certificate or diploma below the bachelor's level	14	23	20	19	18	6	0	40	39	387
2011	Bachelor's degree	10	29	19	18	16	7	0	43	37	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	27	20	20	14	6	0	42	37	1306
2008	Secondary or high school graduation certificate or equivalent or less	14	31	19	14	16	6	0	48	32	1035
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	18	17	18	7	0	43	37	2182
2008	University certificate or diploma below the bachelor's level	15	30	23	14	14	3	0	47	30	330
2008	Bachelor's degree	13	32	19	17	13	6	0	48	32	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	32	17	16	13	8	0	49	32	1073

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	24	16	17	15	3	1	50	33	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	16	17	16	2	1	48	35	1552
2017	University certificate or diploma below the bachelor's level	22	31	9	18	17	3	0	54	36	261
2017	Bachelor's degree	13	29	17	21	17	2	0	43	39	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	32	18	21	13	3	0	46	35	1435
2014	Secondary or high school graduation certificate or equivalent or less	13	29	21	20	15	1	0	43	35	695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	21	22	18	2	0	38	40	1848
2014	University certificate or diploma below the bachelor's level	9	27	21	15	24	3	1	38	40	266
2014	Bachelor's degree	8	28	19	23	19	3	0	38	43	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	26	19	27	18	2	0	35	46	1194
2011	Secondary or high school graduation certificate or equivalent or less	14	31	18	18	17	2	0	46	36	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	20	22	16	2	0	42	38	2417
2011	University certificate or diploma below the bachelor's level	12	28	18	21	19	2	0	41	40	386
2011	Bachelor's degree	8	30	18	25	16	3	0	39	42	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	28	18	28	15	3	0	37	44	1305
2008	Secondary or high school graduation certificate or equivalent or less	14	35	18	19	10	3	1	51	31	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	34	18	20	13	3	0	48	34	2172
2008	University certificate or diploma below the bachelor's level	12	34	20	17	14	3	0	47	32	329
2008	Bachelor's degree	10	35	18	23	12	2	0	46	36	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	35	17	22	12	3	0	48	35	1075

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	36	10	8	13	0	69	21	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	16	15	10	0	58	26	1556
2017	University certificate or diploma below the bachelor's level	26	29	17	15	13	0	55	28	262
2017	Bachelor's degree	22	37	16	14	11	0	59	25	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	14	11	9	1	65	20	1435
2014	Secondary or high school graduation certificate or equivalent or less	25	34	17	12	11	0	59	24	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	18	15	11	0	55	26	1843
2014	University certificate or diploma below the bachelor's level	15	33	20	19	13	0	48	32	265
2014	Bachelor's degree	18	36	17	17	11	0	55	28	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	36	18	15	12	0	55	27	1193
2011	Secondary or high school graduation certificate or equivalent or less	27	36	15	11	11	1	63	22	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	35	18	15	11	0	55	27	2419
2011	University certificate or diploma below the bachelor's level	18	32	21	15	13	0	51	28	387
2011	Bachelor's degree	19	38	17	15	11	0	57	26	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	14	16	10	0	60	25	1306

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	42	13	6	3	2	77	9	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	13	10	6	0	71	16	1556
2017	University certificate or diploma below the bachelor's level	29	42	10	14	5	0	71	19	261
2017	Bachelor's degree	24	47	11	14	5	0	71	18	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	43	11	11	5	0	72	17	1431

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	21	20	19	15	8	2	40	37	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	19	20	19	9	1	36	43	1557
2017	University certificate or diploma below the bachelor's level	10	20	19	21	23	6	2	32	48	262
2017	Bachelor's degree	9	23	18	20	15	13	3	38	41	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	18	16	10	21	4	42	34	1431
2014	Secondary or high school graduation certificate or equivalent or less	12	22	24	17	19	5	1	36	38	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	23	23	21	17	7	2	33	42	1849
2014	University certificate or diploma below the bachelor's level	11	19	18	24	19	7	2	33	47	265
2014	Bachelor's degree	9	21	20	21	17	9	3	34	43	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	24	18	18	13	13	3	42	36	1193

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	30	9	8	5	1	1	77	14	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	11	10	6	0	1	73	16	1560
2017	University certificate or diploma below the bachelor's level	39	40	9	7	4	0	0	79	11	261
2017	Bachelor's degree	33	38	12	11	5	0	0	71	16	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	10	10	5	1	0	74	16	1437
2014	Secondary or high school graduation certificate or equivalent or less	38	34	12	8	6	1	1	73	15	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	13	9	7	0	0	71	16	1848
2014	University certificate or diploma below the bachelor's level	33	34	14	9	9	0	0	68	18	265
2014	Bachelor's degree	34	38	12	10	5	0	0	72	16	1678
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	14	9	5	0	0	72	15	1194
2011	Secondary or high school graduation certificate or equivalent or less	37	37	13	8	5	0	0	74	13	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	12	10	7	0	0	71	17	2415
2011	University certificate or diploma below the bachelor's level	29	37	15	10	8	1	0	67	18	387
2011	Bachelor's degree	31	39	11	11	7	0	0	71	18	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	12	12	6	1	0	69	18	1306
2008	Secondary or high school graduation certificate or equivalent or less	34	36	13	9	8	0	0	71	17	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	13	11	9	1	0	66	20	2181
2008	University certificate or diploma below the bachelor's level	29	35	13	12	11	1	0	65	23	329
2008	Bachelor's degree	26	39	13	12	9	1	0	66	21	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	14	13	9	1	1	64	22	1075

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	25	12	19	10	4	2	56	31	112
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39	17	15	8	2	1	59	23	380
2017	University certificate or diploma below the bachelor's level	33	18	12	15	20	1	1	52	35	75
2017	Bachelor's degree	13	36	21	15	8	3	5	52	25	580
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	14	12	5	6	9	64	20	575
2014	Secondary or high school graduation certificate or equivalent or less	19	41	13	11	14	0	2	61	26	172
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	39	19	15	10	1	2	55	26	518
2014	University certificate or diploma below the bachelor's level	19	31	22	14	11	1	3	52	26	85
2014	Bachelor's degree	20	36	17	14	5	2	7	61	20	572
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	16	8	7	6	9	64	18	540

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	28	12	20	12	0	1	56	33	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	35	15	20	10	1	0	55	30	1557
2017	University certificate or diploma below the bachelor's level	22	37	11	16	13	0	0	59	29	261
2017	Bachelor's degree	29	30	14	16	9	2	0	60	25	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	10	10	4	1	1	75	15	1432
2014	Secondary or high school graduation certificate or equivalent or less	17	34	16	20	12	1	1	51	32	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	15	20	9	1	1	55	30	1848
2014	University certificate or diploma below the bachelor's level	21	30	14	24	9	1	1	51	34	265
2014	Bachelor's degree	25	38	12	17	6	1	1	64	24	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	10	11	4	1	1	74	16	1194
2011	Secondary or high school graduation certificate or equivalent or less	18	34	16	18	12	1	1	53	31	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	37	15	19	9	1	0	56	28	2418
2011	University certificate or diploma below the bachelor's level	21	37	14	15	11	1	0	59	26	387
2011	Bachelor's degree	26	38	12	15	7	2	1	66	22	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	10	10	4	1	1	74	15	1304
2008	Secondary or high school graduation certificate or equivalent or less	21	35	12	18	11	2	1	58	30	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	14	19	11	1	1	56	30	2184
2008	University certificate or diploma below the bachelor's level	25	37	14	14	10	1	0	63	24	330
2008	Bachelor's degree	28	39	10	16	5	1	1	68	21	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	8	10	6	1	1	75	16	1076

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	23	14	12	20	5	2	51	34	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	28	17	17	14	5	1	49	32	1556
2017	University certificate or diploma below the bachelor's level	18	32	10	21	13	5	1	53	36	261
2017	Bachelor's degree	23	31	14	13	11	6	1	59	26	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	11	10	7	8	1	70	18	1434
2014	Secondary or high school graduation certificate or equivalent or less	17	27	18	17	17	4	1	46	36	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	18	18	13	4	1	49	32	1849
2014	University certificate or diploma below the bachelor's level	20	22	18	20	14	4	1	45	36	265
2014	Bachelor's degree	24	30	15	14	10	5	1	58	26	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	12	10	7	6	1	69	18	1194
2011	Secondary or high school graduation certificate or equivalent or less	19	26	15	20	16	3	0	47	38	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	17	18	15	5	1	47	35	2418
2011	University certificate or diploma below the bachelor's level	23	25	17	18	16	2	1	48	35	386
2011	Bachelor's degree	28	28	13	16	9	5	1	60	26	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	11	11	7	6	1	68	19	1306
2008	Secondary or high school graduation certificate or equivalent or less	20	26	15	18	15	4	1	49	35	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	29	15	16	15	4	1	52	32	2184
2008	University certificate or diploma below the bachelor's level	22	28	16	16	13	5	0	52	31	330
2008	Bachelor's degree	29	29	14	14	9	5	1	61	24	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	11	11	7	4	1	69	19	1075

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	7	14	14	0	1	65	28	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	11	16	12	0	0	60	28	1558
2017	University certificate or diploma below the bachelor's level	20	37	10	23	10	0	0	57	33	262
2017	Bachelor's degree	23	40	12	16	9	0	0	63	25	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	12	11	4	0	1	72	16	1436
2014	Secondary or high school graduation certificate or equivalent or less	22	33	12	17	15	0	1	56	32	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	13	21	13	0	1	53	33	1845
2014	University certificate or diploma below the bachelor's level	15	35	13	19	18	0	0	50	37	266
2014	Bachelor's degree	18	39	14	19	11	0	0	57	30	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	12	17	9	0	1	61	26	1194
2011	Secondary or high school graduation certificate or equivalent or less	32	39	10	12	7	0	0	71	19	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	13	16	8	0	0	63	24	2418
2011	University certificate or diploma below the bachelor's level	28	39	12	11	9	0	1	67	21	386
2011	Bachelor's degree	27	40	13	13	7	0	1	68	20	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	13	12	5	0	1	70	17	1306
2008	Secondary or high school graduation certificate or equivalent or less	28	41	11	13	6	0	1	70	19	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	41	13	13	8	0	1	66	21	2183
2008	University certificate or diploma below the bachelor's level	23	41	17	12	6	0	0	64	18	330
2008	Bachelor's degree	23	41	14	15	7	0	1	64	22	1769
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	41	15	15	5	1	2	65	20	1074

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	8	2	1	0	89	3	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35	8	3	2	0	87	5	1557
2017	University certificate or diploma below the bachelor's level	42	46	6	3	3	0	88	6	260
2017	Bachelor's degree	48	38	7	5	3	0	86	8	1848
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	6	6	2	0	86	8	1431
2014	Secondary or high school graduation certificate or equivalent or less	46	36	9	4	4	0	83	8	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	10	3	2	1	85	5	1844
2014	University certificate or diploma below the bachelor's level	41	34	16	5	4	0	75	9	266
2014	Bachelor's degree	42	40	8	7	3	0	82	10	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	7	6	3	0	84	9	1194
2011	Secondary or high school graduation certificate or equivalent or less	51	34	8	4	2	0	86	6	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	35	9	3	2	0	86	5	2420
2011	University certificate or diploma below the bachelor's level	43	41	8	5	3	0	84	8	387
2011	Bachelor's degree	43	41	8	5	3	0	84	8	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	7	6	2	0	85	8	1304
2008	Secondary or high school graduation certificate or equivalent or less	49	36	8	4	2	0	86	6	1044
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	9	4	2	0	84	7	2182
2008	University certificate or diploma below the bachelor's level	42	42	9	4	2	0	84	7	330
2008	Bachelor's degree	38	46	8	6	2	0	84	8	1773
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38	7	5	2	0	87	6	1076

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	28	7	3	1	1	89	4	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	31	6	3	2	0	89	5	1554
2017	University certificate or diploma below the bachelor's level	48	41	4	6	1	0	89	7	260
2017	Bachelor's degree	52	36	4	5	3	0	88	8	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	4	5	3	0	89	8	1430
2014	Secondary or high school graduation certificate or equivalent or less	52	35	6	4	3	0	87	7	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	37	7	3	2	0	88	5	1843
2014	University certificate or diploma below the bachelor's level	45	33	13	7	3	0	77	10	265
2014	Bachelor's degree	45	40	7	6	3	0	85	9	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	6	7	3	0	83	10	1192
2011	Secondary or high school graduation certificate or equivalent or less	51	37	7	3	1	0	89	4	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	36	5	3	2	0	90	4	2418
2011	University certificate or diploma below the bachelor's level	48	36	8	5	3	0	84	8	387
2011	Bachelor's degree	46	41	6	5	2	0	88	7	2076
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	37	4	5	2	0	88	7	1306
2008	Secondary or high school graduation certificate or equivalent or less	49	39	7	3	1	0	89	5	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	41	6	3	2	0	89	5	2183
2008	University certificate or diploma below the bachelor's level	42	44	7	3	3	0	86	6	329
2008	Bachelor's degree	40	46	7	5	2	0	86	7	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	42	5	4	2	0	90	6	1075

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	25	17	13	10	2	1	58	24	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	18	15	12	2	0	54	27	1555
2017	University certificate or diploma below the bachelor's level	19	39	18	12	11	2	0	59	23	262
2017	Bachelor's degree	21	36	15	16	10	2	0	59	26	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	16	13	7	3	1	63	21	1433
2014	Secondary or high school graduation certificate or equivalent or less	20	29	20	15	13	2	1	51	29	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	31	18	17	15	2	1	48	33	1850
2014	University certificate or diploma below the bachelor's level	14	23	22	19	21	1	0	37	41	266
2014	Bachelor's degree	15	33	16	19	15	1	1	49	34	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	17	22	14	2	0	46	36	1192
2011	Secondary or high school graduation certificate or equivalent or less	25	31	15	12	14	3	0	58	26	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	32	17	17	14	2	0	50	32	2419
2011	University certificate or diploma below the bachelor's level	21	27	17	18	16	0	0	48	35	385
2011	Bachelor's degree	19	34	15	17	12	2	0	55	30	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	16	17	11	2	0	55	28	1307
2008	Secondary or high school graduation certificate or equivalent or less	19	36	17	14	11	1	0	56	26	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	35	17	17	14	1	0	52	31	2182
2008	University certificate or diploma below the bachelor's level	15	35	18	17	13	2	0	51	31	329
2008	Bachelor's degree	17	36	16	19	11	1	0	53	30	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	19	19	10	2	0	51	29	1074

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	27	15	13	12	2	3	58	26	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	14	13	16	1	2	56	30	1556
2017	University certificate or diploma below the bachelor's level	25	31	10	20	13	1	1	57	33	262
2017	Bachelor's degree	24	34	13	12	13	2	1	60	27	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	14	15	12	4	2	57	28	1430
2014	Secondary or high school graduation certificate or equivalent or less	19	27	18	14	17	2	3	48	32	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	18	15	18	2	3	47	34	1850
2014	University certificate or diploma below the bachelor's level	17	26	16	13	26	0	1	43	40	265
2014	Bachelor's degree	15	33	12	18	20	1	1	49	39	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	14	19	21	2	2	44	41	1194
2011	Secondary or high school graduation certificate or equivalent or less	18	31	16	15	16	2	3	51	32	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	16	17	19	1	1	46	38	2416
2011	University certificate or diploma below the bachelor's level	15	26	18	16	21	1	3	42	39	387
2011	Bachelor's degree	18	31	13	17	18	1	1	50	36	2076
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	12	18	17	2	2	51	36	1306
2008	Secondary or high school graduation certificate or equivalent or less	16	31	20	13	15	1	2	50	29	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	35	15	14	18	2	1	52	33	2181
2008	University certificate or diploma below the bachelor's level	16	27	17	18	18	1	4	45	37	330
2008	Bachelor's degree	20	33	14	15	15	2	1	55	31	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	11	13	16	1	2	59	30	1074

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	40	11	8	6	0	3	75	14	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	12	12	8	0	0	68	21	1550
2017	University certificate or diploma below the bachelor's level	33	45	8	8	7	0	0	77	15	260
2017	Bachelor's degree	28	45	10	10	6	0	0	73	16	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	9	9	4	1	0	77	14	1432
2014	Secondary or high school graduation certificate or equivalent or less	25	39	15	12	8	0	1	65	20	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	42	14	12	10	0	0	64	22	1845
2014	University certificate or diploma below the bachelor's level	19	38	15	15	12	0	1	58	27	265
2014	Bachelor's degree	21	42	13	14	9	0	0	64	23	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	42	11	14	9	0	0	65	24	1193
2011	Secondary or high school graduation certificate or equivalent or less	32	39	11	9	7	0	0	72	16	1142
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	11	10	9	0	0	69	19	2419
2011	University certificate or diploma below the bachelor's level	25	43	15	9	9	0	0	68	18	386
2011	Bachelor's degree	28	45	11	10	7	0	0	73	17	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	43	10	10	5	0	0	75	15	1306

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	37	11	7	6	1	75	13	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	14	11	5	0	70	16	1552
2017	University certificate or diploma below the bachelor's level	35	42	10	7	7	0	76	13	261
2017	Bachelor's degree	32	38	16	8	5	0	71	13	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	11	9	4	0	75	14	1433
2014	Secondary or high school graduation certificate or equivalent or less	32	35	17	8	7	0	67	15	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	16	11	8	0	65	19	1845
2014	University certificate or diploma below the bachelor's level	24	32	20	11	13	0	56	24	266
2014	Bachelor's degree	26	39	16	11	8	0	65	19	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	13	12	9	0	66	21	1193

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	15	7	5	0	1	72	13	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	13	11	6	0	0	69	17	1548
2017	University certificate or diploma below the bachelor's level	32	38	11	10	8	0	0	71	18	262
2017	Bachelor's degree	28	41	14	10	5	0	0	70	15	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	12	11	6	1	0	71	17	1434
2014	Secondary or high school graduation certificate or equivalent or less	28	36	19	9	7	0	1	65	16	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	16	11	8	0	0	65	19	1845
2014	University certificate or diploma below the bachelor's level	20	36	20	14	10	0	0	56	24	266
2014	Bachelor's degree	24	38	18	12	8	0	0	62	20	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	18	14	10	1	0	58	24	1193
2011	Secondary or high school graduation certificate or equivalent or less	37	39	13	6	4	0	1	76	10	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	16	8	5	0	0	71	13	2421
2011	University certificate or diploma below the bachelor's level	32	38	16	8	4	0	1	71	12	387
2011	Bachelor's degree	32	41	14	9	3	1	0	73	13	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	13	12	4	1	1	70	16	1306

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	16	15	5	4	2	61	21	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	40	18	14	6	2	0	61	21	1556
2017	University certificate or diploma below the bachelor's level	23	39	13	16	6	3	0	64	22	262
2017	Bachelor's degree	19	40	20	12	5	3	0	61	18	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	43	16	10	4	4	0	69	15	1430

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	31	10	7	8	2	75	15	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	14	10	8	0	68	18	1555
2017	University certificate or diploma below the bachelor's level	33	31	15	13	9	0	63	22	261
2017	Bachelor's degree	38	31	11	11	9	0	69	20	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	10	10	6	1	75	15	1430
2014	Secondary or high school graduation certificate or equivalent or less	32	33	16	10	9	1	66	19	695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	15	13	10	1	62	23	1845
2014	University certificate or diploma below the bachelor's level	23	32	16	11	16	2	56	28	266
2014	Bachelor's degree	31	34	14	11	8	1	66	20	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	11	12	7	1	69	19	1194
2011	Secondary or high school graduation certificate or equivalent or less	37	34	12	8	7	1	72	15	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	14	11	8	1	67	19	2420
2011	University certificate or diploma below the bachelor's level	30	32	13	12	12	0	63	24	387
2011	Bachelor's degree	36	37	11	10	5	0	73	15	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	10	10	5	1	74	16	1305

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	10	7	10	2	7	70	19	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	28	9	9	13	1	4	68	23	1557
2017	University certificate or diploma below the bachelor's level	34	26	13	11	13	1	3	62	25	260
2017	Bachelor's degree	32	26	10	13	11	2	5	63	27	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	24	11	13	11	2	11	61	27	1432
2014	Secondary or high school graduation certificate or equivalent or less	33	30	9	10	12	1	5	67	23	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	9	10	10	1	4	70	21	1847
2014	University certificate or diploma below the bachelor's level	29	25	14	13	13	1	5	57	28	266
2014	Bachelor's degree	32	29	11	13	10	1	6	64	24	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23	10	16	17	1	10	51	37	1194
2011	Secondary or high school graduation certificate or equivalent or less	37	27	7	10	12	1	6	68	24	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	29	8	11	10	1	4	69	23	2420
2011	University certificate or diploma below the bachelor's level	38	25	7	13	12	0	4	66	27	387
2011	Bachelor's degree	32	27	8	16	12	1	6	62	29	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	22	10	16	19	1	9	50	40	1306
2008	Secondary or high school graduation certificate or equivalent or less	41	28	7	10	9	1	5	73	20	1039
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30	6	9	9	1	4	74	19	2181
2008	University certificate or diploma below the bachelor's level	36	28	7	12	11	1	5	68	24	327
2008	Bachelor's degree	31	28	8	15	12	1	6	62	29	1773
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	8	17	22	2	9	47	44	1075

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	16	4	3	6	75	8	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	19	7	4	3	70	11	1557
2017	University certificate or diploma below the bachelor's level	27	31	24	15	4	0	58	18	262
2017	Bachelor's degree	29	37	19	9	4	1	67	13	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	20	12	7	1	60	20	1436
2014	Secondary or high school graduation certificate or equivalent or less	37	36	18	4	4	1	74	8	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	19	7	4	1	69	11	1846
2014	University certificate or diploma below the bachelor's level	25	31	25	11	8	1	56	19	266
2014	Bachelor's degree	24	38	20	10	6	1	63	16	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	21	15	9	1	54	24	1194
2011	Secondary or high school graduation certificate or equivalent or less	34	33	22	6	3	1	69	9	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	24	9	5	1	62	14	2418
2011	University certificate or diploma below the bachelor's level	30	32	22	9	7	1	62	16	385
2011	Bachelor's degree	23	36	22	11	7	1	60	18	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	22	15	11	1	52	26	1305
2008	Secondary or high school graduation certificate or equivalent or less	32	34	22	7	3	1	67	11	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	23	10	5	1	62	15	2182
2008	University certificate or diploma below the bachelor's level	25	33	24	10	7	1	59	17	330
2008	Bachelor's degree	18	37	23	12	8	1	56	21	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	28	24	16	15	1	45	31	1076

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	21	8	5	7	4	8	78	13	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	23	9	5	5	3	17	77	12	1551
2017	University certificate or diploma below the bachelor's level	41	21	11	9	5	1	12	72	16	261
2017	Bachelor's degree	42	22	9	5	6	4	13	76	13	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	26	8	4	3	6	5	83	8	1432
2014	Secondary or high school graduation certificate or equivalent or less	38	22	13	5	6	2	15	72	13	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	22	14	5	6	3	15	69	14	1847
2014	University certificate or diploma below the bachelor's level	41	21	14	4	9	2	9	70	15	264
2014	Bachelor's degree	44	24	9	5	5	3	11	79	11	1678
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	23	8	5	3	5	6	82	9	1193
2011	Secondary or high school graduation certificate or equivalent or less	36	25	14	7	8	2	8	68	17	1143
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	13	7	9	2	10	67	18	2410
2011	University certificate or diploma below the bachelor's level	33	27	14	5	13	3	5	65	19	386
2011	Bachelor's degree	42	26	10	6	6	2	7	75	14	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	28	9	5	5	3	5	79	11	1305

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	45	31	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	48	34	1556
2017	University certificate or diploma below the bachelor's level	23	35	41	262
2017	Bachelor's degree	24	42	34	1849
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	32	1435
2014	Secondary or high school graduation certificate or equivalent or less	24	51	25	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	47	31	1850
2014	University certificate or diploma below the bachelor's level	26	38	36	265
2014	Bachelor's degree	27	40	33	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	34	1194
2011	Secondary or high school graduation certificate or equivalent or less	24	56	20	1151
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	52	27	2418
2011	University certificate or diploma below the bachelor's level	27	44	29	387
2011	Bachelor's degree	27	43	30	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	30	1305

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	23	11	1	23	11	140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	13	7	6	12	336
2017	University certificate or diploma below the bachelor's level	16	36	23	7	13	4	62
2017	Bachelor's degree	13	41	21	9	9	6	449
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	26	5	8	6	337
2014	Secondary or high school graduation certificate or equivalent or less	43	22	12	6	9999	16	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	11	14	9999	10	387
2014	University certificate or diploma below the bachelor's level	36	25	21	13	9999	5	67
2014	Bachelor's degree	17	34	24	14	9999	12	458
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	32	12	9999	10	333
2011	Secondary or high school graduation certificate or equivalent or less	51	20	15	6	9999	8	285
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	17	12	9999	8	499
2011	University certificate or diploma below the bachelor's level	16	37	24	12	9999	11	104
2011	Bachelor's degree	18	34	27	9	9999	13	563
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34	30	10	9999	9	327

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	38	11	7	2	0	2	80	9	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	12	8	4	0	0	76	12	1550
2017	University certificate or diploma below the bachelor's level	44	38	9	6	3	0	0	82	9	261
2017	Bachelor's degree	36	46	9	6	3	0	0	82	8	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	7	5	3	0	0	85	8	1433
2014	Secondary or high school graduation certificate or equivalent or less	36	40	16	4	3	2	0	77	7	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	15	6	4	1	0	74	10	1842
2014	University certificate or diploma below the bachelor's level	29	43	13	8	7	1	0	72	15	266
2014	Bachelor's degree	33	41	11	9	4	1	0	75	14	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	11	7	4	1	0	78	11	1193
2011	Secondary or high school graduation certificate or equivalent or less	37	41	12	5	4	1	0	79	9	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	44	13	6	4	1	0	78	9	2419
2011	University certificate or diploma below the bachelor's level	31	48	10	7	3	1	0	79	10	387
2011	Bachelor's degree	32	45	11	8	3	1	0	77	11	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	10	6	3	0	0	81	9	1306
2008	Secondary or high school graduation certificate or equivalent or less	42	40	10	4	3	1	0	84	6	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	11	5	3	2	0	80	9	2181
2008	University certificate or diploma below the bachelor's level	39	40	12	5	3	0	0	80	8	330
2008	Bachelor's degree	36	43	11	6	3	0	0	80	9	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	9	5	3	0	0	83	8	1072

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	33	17	14	6	0	0	63	20	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	21	12	6	1	1	60	19	1558
2017	University certificate or diploma below the bachelor's level	21	41	18	15	5	0	0	63	20	262
2017	Bachelor's degree	20	41	19	12	8	1	0	61	20	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	46	15	12	5	1	0	68	17	1433
2014	Secondary or high school graduation certificate or equivalent or less	18	37	22	12	9	2	0	56	21	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	24	13	9	2	1	53	23	1850
2014	University certificate or diploma below the bachelor's level	14	36	21	16	12	1	0	51	28	266
2014	Bachelor's degree	12	39	23	15	8	2	0	53	24	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	38	21	17	10	2	0	51	27	1194
2011	Secondary or high school graduation certificate or equivalent or less	20	38	22	11	8	2	0	59	19	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	39	23	14	8	2	0	54	22	2418
2011	University certificate or diploma below the bachelor's level	18	39	18	13	11	1	0	57	25	385
2011	Bachelor's degree	16	41	18	15	7	2	0	58	23	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	40	18	17	9	2	0	55	27	1306

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	25	32	16	12	1	7	31	34	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	38	18	7	1	4	26	34	1552
2017	University certificate or diploma below the bachelor's level	15	24	37	14	7	1	2	22	40	261
2017	Bachelor's degree	8	25	40	17	7	1	2	25	35	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	23	42	18	8	1	2	26	30	1433
2014	Secondary or high school graduation certificate or equivalent or less	13	26	33	17	6	2	2	25	41	693
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	34	18	5	0	1	24	41	1835
2014	University certificate or diploma below the bachelor's level	14	30	35	13	4	0	3	18	45	266
2014	Bachelor's degree	10	32	39	14	4	0	1	18	43	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	39	15	4	1	1	19	41	1194
2011	Secondary or high school graduation certificate or equivalent or less	11	27	34	18	6	1	2	25	40	1136
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	34	17	5	1	3	23	41	2404
2011	University certificate or diploma below the bachelor's level	13	30	34	16	5	0	2	22	44	385
2011	Bachelor's degree	11	29	38	14	6	0	1	21	41	2071
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	31	40	14	4	1	2	18	41	1304
2008	Secondary or high school graduation certificate or equivalent or less	11	27	32	17	8	1	4	26	40	1023
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	37	16	6	0	2	22	40	2167
2008	University certificate or diploma below the bachelor's level	11	30	38	13	5	2	1	19	42	330
2008	Bachelor's degree	10	29	40	15	5	1	1	20	39	1774
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	29	39	17	4	1	2	21	39	1073

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	25	23	18	17	4	5	38	36	561
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	29	20	10	2	3	32	38	1550
2017	University certificate or diploma below the bachelor's level	15	22	28	15	16	1	3	33	38	259
2017	Bachelor's degree	11	25	30	18	10	3	3	30	38	1837
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	34	22	11	3	2	34	30	1431
2014	Secondary or high school graduation certificate or equivalent or less	18	23	30	13	10	3	3	25	43	691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	30	16	8	1	2	25	44	1839
2014	University certificate or diploma below the bachelor's level	18	30	34	10	5	1	2	15	49	266
2014	Bachelor's degree	17	29	30	15	6	1	1	22	47	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	32	13	5	2	1	19	48	1192
2011	Secondary or high school graduation certificate or equivalent or less	12	22	32	18	10	3	3	30	36	1132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	32	18	8	3	3	27	39	2402
2011	University certificate or diploma below the bachelor's level	13	23	32	18	10	2	3	29	37	385
2011	Bachelor's degree	14	23	32	19	9	2	2	29	38	2068
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	33	18	7	1	2	26	41	1305
2008	Secondary or high school graduation certificate or equivalent or less	11	22	29	20	11	2	5	34	36	1019
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	30	19	10	2	2	30	39	2166
2008	University certificate or diploma below the bachelor's level	11	22	33	21	10	2	1	32	34	329
2008	Bachelor's degree	12	22	34	21	9	1	2	31	35	1773
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	22	35	21	7	1	2	29	35	1076

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	23	29	17	10	4	7	30	38	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	22	32	12	8	3	4	22	44	1545
2017	University certificate or diploma below the bachelor's level	23	20	31	14	7	2	3	23	45	262
2017	Bachelor's degree	16	26	30	16	7	2	3	24	44	1839
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	33	12	6	2	2	19	47	1434
2014	Secondary or high school graduation certificate or equivalent or less	26	25	22	12	9	2	4	22	55	689
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	27	27	12	5	2	2	18	54	1833
2014	University certificate or diploma below the bachelor's level	30	31	24	9	3	1	2	12	63	266
2014	Bachelor's degree	29	30	23	11	4	1	2	15	61	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	20	7	3	1	1	10	69	1192
2011	Secondary or high school graduation certificate or equivalent or less	16	26	29	15	7	3	4	24	45	1134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	30	14	6	2	3	21	47	2403
2011	University certificate or diploma below the bachelor's level	19	26	29	14	7	1	4	23	47	385
2011	Bachelor's degree	19	28	28	14	6	1	3	21	50	2068
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	30	12	4	2	2	16	52	1303
2008	Secondary or high school graduation certificate or equivalent or less	14	25	31	14	8	2	6	24	42	1018
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	32	16	7	2	3	24	42	2161
2008	University certificate or diploma below the bachelor's level	17	29	31	15	5	2	2	20	47	329
2008	Bachelor's degree	15	25	32	17	7	2	2	25	42	1768
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	31	14	5	1	2	20	48	1074

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	9	28	25	21	1	9	50	18	563
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	12	30	26	15	1	8	46	22	1541
2017	University certificate or diploma below the bachelor's level	8	14	36	24	14	2	2	40	23	261
2017	Bachelor's degree	7	14	31	30	14	1	3	45	22	1841
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	38	24	10	1	2	35	26	1431
2014	Secondary or high school graduation certificate or equivalent or less	10	16	29	22	15	3	4	41	29	690
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	15	31	29	12	1	3	43	25	1827
2014	University certificate or diploma below the bachelor's level	8	19	33	29	9	0	3	38	28	266
2014	Bachelor's degree	8	18	35	27	10	0	2	37	27	1673
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	37	22	5	0	2	27	35	1192
2011	Secondary or high school graduation certificate or equivalent or less	8	16	32	26	13	2	4	41	25	1126
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	16	33	26	11	1	5	39	27	2399
2011	University certificate or diploma below the bachelor's level	9	17	35	25	9	1	3	36	27	386
2011	Bachelor's degree	8	16	37	25	10	0	3	37	25	2067
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	37	22	7	1	2	30	32	1306
2008	Secondary or high school graduation certificate or equivalent or less	7	17	32	23	13	1	6	39	26	1018
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	17	34	26	12	1	3	39	25	2166
2008	University certificate or diploma below the bachelor's level	6	21	36	27	8	0	2	36	27	327
2008	Bachelor's degree	6	19	37	26	9	1	2	37	26	1771
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	38	20	8	0	2	29	33	1072

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	19	26	15	18	1	7	37	35	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	27	17	11	1	5	30	41	1550
2017	University certificate or diploma below the bachelor's level	17	22	30	15	12	1	3	28	41	258
2017	Bachelor's degree	15	22	31	16	11	2	4	28	39	1841
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	29	17	10	3	4	29	40	1434
2014	Secondary or high school graduation certificate or equivalent or less	23	25	24	14	11	1	3	26	50	691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	25	24	16	8	1	2	24	51	1840
2014	University certificate or diploma below the bachelor's level	29	27	26	9	4	0	3	14	59	266
2014	Bachelor's degree	27	29	25	11	5	0	2	17	58	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	20	11	3	1	2	14	65	1193
2011	Secondary or high school graduation certificate or equivalent or less	18	24	27	18	9	2	2	28	44	1131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	25	26	15	8	1	3	23	50	2402
2011	University certificate or diploma below the bachelor's level	20	31	25	13	7	1	3	21	53	387
2011	Bachelor's degree	23	29	26	12	7	1	2	19	54	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29	27	11	5	1	2	16	57	1306
2008	Secondary or high school graduation certificate or equivalent or less	17	23	28	16	11	1	4	29	42	1022
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	27	17	9	1	2	27	46	2169
2008	University certificate or diploma below the bachelor's level	16	30	27	19	7	1	1	26	47	329
2008	Bachelor's degree	20	29	26	15	7	1	2	23	50	1769
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	28	26	12	6	1	2	19	54	1075

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	16	26	17	14	4	9	37	33	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	25	20	11	3	3	34	39	1550
2017	University certificate or diploma below the bachelor's level	22	18	25	15	15	1	4	31	42	262
2017	Bachelor's degree	13	23	27	19	11	2	4	32	39	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	31	21	12	3	4	36	31	1431
2014	Secondary or high school graduation certificate or equivalent or less	18	21	26	19	9	4	4	30	42	691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	26	21	10	2	3	33	40	1835
2014	University certificate or diploma below the bachelor's level	15	19	32	18	10	2	3	30	36	266
2014	Bachelor's degree	13	22	31	22	9	1	2	32	36	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	29	22	8	2	2	31	38	1192
2011	Secondary or high school graduation certificate or equivalent or less	14	20	24	22	12	4	5	37	37	1133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	19	26	22	12	2	6	37	34	2400
2011	University certificate or diploma below the bachelor's level	11	19	29	20	12	2	6	36	33	385
2011	Bachelor's degree	11	22	29	21	12	1	4	35	35	2069
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	20	33	20	9	2	4	31	34	1305
2008	Secondary or high school graduation certificate or equivalent or less	13	21	25	21	12	2	6	36	37	1020
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	26	21	12	2	4	35	38	2169
2008	University certificate or diploma below the bachelor's level	12	24	29	23	8	1	4	33	37	328
2008	Bachelor's degree	14	26	28	18	9	1	3	29	41	1774
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	33	18	8	1	4	27	39	1073

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	27	12	11	4	10	27	41	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	31	15	7	3	4	25	42	1552
2017	University certificate or diploma below the bachelor's level	18	25	34	9	10	3	2	20	45	261
2017	Bachelor's degree	15	25	32	14	7	2	3	23	43	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	34	12	6	2	2	20	45	1433
2014	Secondary or high school graduation certificate or equivalent or less	21	23	25	15	8	4	4	25	48	693
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	27	11	8	2	3	20	52	1838
2014	University certificate or diploma below the bachelor's level	28	22	33	7	3	3	5	11	54	264
2014	Bachelor's degree	24	30	30	9	4	1	2	14	55	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	28	26	7	3	1	2	10	63	1192

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	29	11	8	7	1	1	74	16	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	10	10	9	0	1	70	19	1555
2017	University certificate or diploma below the bachelor's level	43	24	9	17	6	0	0	68	23	262
2017	Bachelor's degree	38	32	12	10	7	1	0	71	17	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	8	9	6	1	1	76	16	1433
2014	Secondary or high school graduation certificate or equivalent or less	41	32	8	11	7	0	0	74	18	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	11	11	7	1	1	70	19	1848
2014	University certificate or diploma below the bachelor's level	30	34	16	7	13	0	0	64	20	265
2014	Bachelor's degree	38	34	10	11	7	0	1	72	18	1679
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	8	9	5	1	0	77	15	1194

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	38	9	9	4	1	78	13	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	11	8	5	0	77	12	1554
2017	University certificate or diploma below the bachelor's level	40	34	7	10	9	0	74	19	261
2017	Bachelor's degree	39	40	8	9	3	0	80	12	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	6	6	2	1	85	9	1433
2014	Secondary or high school graduation certificate or equivalent or less	35	39	13	8	4	0	75	12	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	45	10	8	4	0	78	12	1850
2014	University certificate or diploma below the bachelor's level	29	44	17	5	5	0	73	10	265
2014	Bachelor's degree	35	45	9	8	3	0	80	10	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	7	6	3	0	84	9	1193

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	31	16	3	3	2	4	76	7	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	16	5	4	5	2	73	9	1552
2017	University certificate or diploma below the bachelor's level	35	36	17	3	5	3	0	74	8	262
2017	Bachelor's degree	34	35	17	5	3	6	1	73	9	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	16	5	3	6	0	74	9	1433
2014	Secondary or high school graduation certificate or equivalent or less	35	35	16	6	3	4	1	73	10	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	18	5	3	4	1	72	8	1847
2014	University certificate or diploma below the bachelor's level	33	32	19	4	4	7	1	71	9	266
2014	Bachelor's degree	32	37	17	4	2	7	1	75	6	1672
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	16	4	2	6	0	77	7	1193

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	11	5	5	1	2	78	10	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	15	6	3	2	0	76	9	1555
2017	University certificate or diploma below the bachelor's level	35	40	14	6	3	2	0	76	9	262
2017	Bachelor's degree	32	42	14	6	3	3	0	77	9	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	45	11	5	3	3	0	80	8	1435
2014	Secondary or high school graduation certificate or equivalent or less	35	37	15	7	4	3	0	74	11	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	19	7	3	3	1	70	10	1850
2014	University certificate or diploma below the bachelor's level	26	35	19	8	6	4	0	65	15	266
2014	Bachelor's degree	30	43	15	6	3	3	0	75	10	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	14	7	3	4	0	75	10	1192
2011	Secondary or high school graduation certificate or equivalent or less	25	37	19	8	8	3	0	64	16	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	20	9	6	3	0	64	16	2417
2011	University certificate or diploma below the bachelor's level	27	40	16	8	8	1	0	68	16	387
2011	Bachelor's degree	28	42	15	7	4	3	0	73	11	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	15	6	3	4	0	76	9	1304

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	10	7	4	0	79	11	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	14	6	5	0	75	11	1557
2017	University certificate or diploma below the bachelor's level	42	35	13	7	3	0	76	11	261
2017	Bachelor's degree	40	37	12	8	3	0	77	11	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	8	5	3	0	84	8	1434
2014	Secondary or high school graduation certificate or equivalent or less	42	33	15	5	5	1	75	10	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	12	9	5	0	75	14	1850
2014	University certificate or diploma below the bachelor's level	32	34	17	9	8	0	66	17	266
2014	Bachelor's degree	36	43	10	7	3	0	79	11	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	13	8	4	0	76	12	1193
2011	Secondary or high school graduation certificate or equivalent or less	36	34	14	8	7	1	70	16	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	14	9	6	1	70	15	2418
2011	University certificate or diploma below the bachelor's level	31	40	11	9	8	0	71	17	387
2011	Bachelor's degree	34	42	12	7	4	0	77	11	2071
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	11	8	4	0	77	11	1305
2008	Secondary or high school graduation certificate or equivalent or less	30	41	13	8	7	1	72	15	1037
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	13	10	6	1	71	16	2176
2008	University certificate or diploma below the bachelor's level	27	46	17	6	5	0	72	11	329
2008	Bachelor's degree	31	43	14	8	5	0	74	13	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	12	9	5	0	74	14	1075

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	29	13	12	9	4	3	65	22	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	17	11	10	3	2	60	21	1558
2017	University certificate or diploma below the bachelor's level	26	30	13	12	15	1	2	58	28	262
2017	Bachelor's degree	24	32	16	12	9	4	3	60	22	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	13	10	8	7	5	65	20	1434
2014	Secondary or high school graduation certificate or equivalent or less	30	36	14	9	9	1	1	67	18	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	14	11	8	2	2	65	21	1850
2014	University certificate or diploma below the bachelor's level	20	33	23	8	13	2	1	54	22	265
2014	Bachelor's degree	26	34	16	11	7	3	3	64	19	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	13	9	7	4	3	68	17	1193

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	38	13	2	1	2	0	83	4	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	14	3	3	2	1	79	6	1555
2017	University certificate or diploma below the bachelor's level	36	44	10	4	5	2	0	82	8	262
2017	Bachelor's degree	35	44	12	4	2	2	0	81	6	1841
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	44	9	3	0	2	0	87	3	1430
2014	Secondary or high school graduation certificate or equivalent or less	35	38	17	6	2	2	0	75	8	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	12	5	2	3	1	79	8	1850
2014	University certificate or diploma below the bachelor's level	34	43	13	5	3	1	1	79	8	266
2014	Bachelor's degree	34	43	12	5	2	4	0	80	8	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	43	10	4	2	2	0	84	6	1193
2011	Secondary or high school graduation certificate or equivalent or less	36	41	14	4	3	2	1	78	7	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	42	15	6	3	3	0	75	9	2418
2011	University certificate or diploma below the bachelor's level	31	43	14	7	2	3	0	76	10	386
2011	Bachelor's degree	34	42	12	6	2	4	0	79	9	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	12	7	2	4	0	78	9	1307

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	30	13	7	5	2	2	73	13	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	12	7	8	2	1	73	15	1554
2017	University certificate or diploma below the bachelor's level	45	22	18	11	4	1	0	68	14	262
2017	Bachelor's degree	33	39	11	9	5	3	0	74	15	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	11	9	4	3	1	75	13	1431
2014	Secondary or high school graduation certificate or equivalent or less	34	38	12	7	7	2	2	74	14	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	14	8	5	3	1	72	14	1850
2014	University certificate or diploma below the bachelor's level	30	44	10	8	5	2	0	76	14	266
2014	Bachelor's degree	35	41	11	7	4	3	1	78	11	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	8	6	3	2	0	83	9	1193
2011	Secondary or high school graduation certificate or equivalent or less	36	37	11	7	5	3	1	76	13	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	13	7	5	4	1	73	13	2418
2011	University certificate or diploma below the bachelor's level	38	36	12	7	5	2	1	76	12	386
2011	Bachelor's degree	36	37	10	9	4	3	1	76	14	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	10	8	4	3	1	77	13	1305
2008	Secondary or high school graduation certificate or equivalent or less	33	36	13	8	5	4	2	72	14	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	13	10	7	4	1	69	18	2181
2008	University certificate or diploma below the bachelor's level	32	39	13	7	5	2	2	75	12	330
2008	Bachelor's degree	31	37	13	10	5	3	1	70	16	1769
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	10	11	6	3	1	73	17	1074

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	34	17	11	5	3	2	64	18	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	39	21	11	7	3	1	60	19	1558
2017	University certificate or diploma below the bachelor's level	23	37	16	16	6	2	1	62	22	262
2017	Bachelor's degree	21	34	20	13	7	5	1	58	21	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	20	12	6	6	1	59	20	1432
2014	Secondary or high school graduation certificate or equivalent or less	18	36	23	12	8	2	1	56	21	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	23	11	7	4	1	56	20	1851
2014	University certificate or diploma below the bachelor's level	17	37	22	10	10	3	1	56	21	266
2014	Bachelor's degree	21	34	20	14	7	4	1	57	22	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	16	12	5	4	0	65	18	1193
2011	Secondary or high school graduation certificate or equivalent or less	16	37	23	11	7	5	2	56	19	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	36	25	13	9	4	2	51	22	2416
2011	University certificate or diploma below the bachelor's level	16	33	24	12	10	4	1	52	23	386
2011	Bachelor's degree	15	35	20	15	8	6	1	53	25	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34	20	15	8	5	1	55	24	1305

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	26	14	12	10	11	1	60	25	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	16	15	13	4	1	54	29	1549
2017	University certificate or diploma below the bachelor's level	15	36	16	15	13	4	1	54	29	262
2017	Bachelor's degree	18	26	16	16	15	8	2	48	34	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	17	15	11	12	3	49	31	1431
2014	Secondary or high school graduation certificate or equivalent or less	20	27	19	16	14	3	1	50	31	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	17	16	15	5	1	48	34	1849
2014	University certificate or diploma below the bachelor's level	18	22	23	15	17	4	1	42	34	266
2014	Bachelor's degree	15	26	16	19	15	8	2	45	37	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	19	18	15	10	2	41	37	1193
2011	Secondary or high school graduation certificate or equivalent or less	17	28	16	16	15	6	1	49	34	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	18	17	16	5	1	45	35	2417
2011	University certificate or diploma below the bachelor's level	17	24	18	15	20	5	2	44	37	386
2011	Bachelor's degree	13	26	17	16	16	10	2	44	36	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	16	16	13	13	3	46	34	1304

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	39	5	9	4	82	13	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	48	5	11	4	80	15	1559
2017	University certificate or diploma below the bachelor's level	28	47	5	12	8	75	20	262
2017	Bachelor's degree	31	48	5	11	4	79	16	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	50	4	12	4	79	16	1434
2014	Secondary or high school graduation certificate or equivalent or less	34	43	5	11	6	77	17	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	49	6	12	5	77	17	1845
2014	University certificate or diploma below the bachelor's level	24	48	8	11	9	72	20	265
2014	Bachelor's degree	26	48	6	15	6	73	21	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	46	6	16	9	69	25	1193
2011	Secondary or high school graduation certificate or equivalent or less	38	44	4	9	5	82	13	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	46	5	10	5	80	15	2419
2011	University certificate or diploma below the bachelor's level	32	44	4	12	8	76	20	386
2011	Bachelor's degree	34	47	4	10	4	82	14	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	47	4	11	4	80	16	1306
2008	Secondary or high school graduation certificate or equivalent or less	40	46	5	6	3	86	9	1042
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	48	4	10	3	83	13	2180
2008	University certificate or diploma below the bachelor's level	32	50	4	9	5	82	14	330
2008	Bachelor's degree	32	49	5	10	4	82	13	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	47	4	12	5	79	17	1076

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	34	6	4	5	0	0	85	9	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	10	12	6	0	1	73	17	1557
2017	University certificate or diploma below the bachelor's level	27	41	10	11	11	0	0	68	22	262
2017	Bachelor's degree	36	38	7	12	6	0	0	75	18	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	5	11	6	0	0	78	17	1434
2014	Secondary or high school graduation certificate or equivalent or less	41	36	8	8	5	0	1	78	14	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	9	10	7	0	0	74	17	1846
2014	University certificate or diploma below the bachelor's level	32	38	9	13	8	0	0	70	21	265
2014	Bachelor's degree	38	37	8	12	5	0	0	75	17	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	7	11	6	0	0	77	16	1194
2011	Secondary or high school graduation certificate or equivalent or less	42	36	8	10	3	1	1	79	13	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	7	10	6	0	0	77	16	2416
2011	University certificate or diploma below the bachelor's level	40	35	7	11	7	0	0	74	18	386
2011	Bachelor's degree	40	37	7	10	5	0	0	77	15	2071
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	7	10	5	0	0	78	15	1304

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	31	6	7	5	0	1	82	11	565
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	5	8	3	0	0	84	11	1557
2017	University certificate or diploma below the bachelor's level	45	36	4	9	6	0	0	80	15	261
2017	Bachelor's degree	46	35	10	7	2	0	0	81	9	1841
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	36	5	3	2	0	0	90	5	1430
2014	Secondary or high school graduation certificate or equivalent or less	40	36	12	6	5	1	0	76	11	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	43	8	8	3	0	0	81	11	1846
2014	University certificate or diploma below the bachelor's level	34	36	12	12	6	0	0	70	18	265
2014	Bachelor's degree	41	41	8	7	2	0	0	82	10	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	6	6	2	0	1	86	8	1193

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	19	4	5	0	0	6	90	5	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	4	2	1	0	2	93	3	1558
2017	University certificate or diploma below the bachelor's level	66	28	3	2	1	0	1	94	2	262
2017	Bachelor's degree	68	21	4	3	2	0	2	91	4	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	20	5	3	1	1	1	90	4	1435
2014	Secondary or high school graduation certificate or equivalent or less	60	25	8	3	2	0	2	87	6	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	26	6	4	2	1	2	88	6	1847
2014	University certificate or diploma below the bachelor's level	58	26	6	3	2	0	4	88	6	265
2014	Bachelor's degree	68	20	6	3	1	1	1	90	4	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	19	6	4	2	1	2	88	6	1193
2011	Secondary or high school graduation certificate or equivalent or less	67	21	5	2	2	1	2	91	4	1151
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	23	5	3	2	1	2	89	5	2420
2011	University certificate or diploma below the bachelor's level	66	19	7	4	2	1	1	86	6	386
2011	Bachelor's degree	72	17	4	3	1	1	2	92	4	2075
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	18	4	3	1	1	1	91	5	1306
2008	Secondary or high school graduation certificate or equivalent or less	65	25	3	1	1	1	3	94	3	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	5	3	2	0	2	91	5	2180
2008	University certificate or diploma below the bachelor's level	64	24	4	3	1	0	3	91	4	329
2008	Bachelor's degree	72	18	4	4	1	1	0	91	5	1768
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	19	3	4	2	0	1	91	6	1075

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	16	4	4	1	0	5	91	5	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19	5	4	2	0	2	89	6	1559
2017	University certificate or diploma below the bachelor's level	66	20	4	5	2	0	2	89	7	262
2017	Bachelor's degree	70	16	4	5	3	1	1	88	8	1849
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	16	6	7	4	0	2	83	11	1433
2014	Secondary or high school graduation certificate or equivalent or less	65	21	7	3	2	0	3	88	5	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	20	6	5	2	0	3	86	7	1846
2014	University certificate or diploma below the bachelor's level	60	21	8	6	2	0	3	83	9	266
2014	Bachelor's degree	65	19	6	5	3	0	3	86	8	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	5	8	4	0	2	83	12	1192
2011	Secondary or high school graduation certificate or equivalent or less	70	17	5	3	2	0	4	91	5	1147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	19	6	4	2	0	2	88	6	2418
2011	University certificate or diploma below the bachelor's level	70	17	5	4	2	0	2	88	7	387
2011	Bachelor's degree	70	17	4	5	3	0	2	88	8	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	4	8	3	0	1	84	11	1305
2008	Secondary or high school graduation certificate or equivalent or less	69	17	5	3	1	1	5	91	5	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	5	4	2	0	2	89	6	2183
2008	University certificate or diploma below the bachelor's level	64	19	4	6	2	0	4	87	9	330
2008	Bachelor's degree	71	15	4	6	3	0	1	87	9	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	5	7	4	0	2	84	11	1074

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	13	7	2	2	0	7	88	4	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	6	3	2	0	4	88	5	1559
2017	University certificate or diploma below the bachelor's level	73	10	8	2	3	1	4	87	5	262
2017	Bachelor's degree	71	14	4	2	3	1	4	90	5	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	6	3	3	1	4	86	7	1432
2014	Secondary or high school graduation certificate or equivalent or less	73	14	5	1	2	1	5	92	3	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	14	6	2	2	0	5	89	5	1848
2014	University certificate or diploma below the bachelor's level	65	13	8	5	2	2	6	84	7	265
2014	Bachelor's degree	72	13	5	3	3	0	5	89	6	1678
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	13	5	3	2	0	4	90	5	1194
2011	Secondary or high school graduation certificate or equivalent or less	74	13	5	2	2	0	5	91	4	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	13	5	3	2	1	6	90	5	2421
2011	University certificate or diploma below the bachelor's level	70	13	7	4	2	1	4	87	6	386
2011	Bachelor's degree	72	12	5	3	2	0	5	89	5	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	12	5	4	3	1	4	86	8	1305
2008	Secondary or high school graduation certificate or equivalent or less	70	11	6	2	2	0	8	89	5	1043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	11	4	3	2	0	12	90	6	2178
2008	University certificate or diploma below the bachelor's level	69	11	4	5	1	0	10	89	7	330
2008	Bachelor's degree	69	11	4	3	4	0	8	87	8	1773
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	10	4	4	3	0	8	88	8	1074

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	10	6	1	1	0	3	93	1	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	12	4	1	2	0	3	93	3	1555
2017	University certificate or diploma below the bachelor's level	77	12	6	1	1	1	2	92	2	262
2017	Bachelor's degree	80	9	2	1	2	0	4	94	4	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	10	4	2	2	1	3	92	4	1430
2014	Secondary or high school graduation certificate or equivalent or less	77	14	3	0	1	1	4	96	1	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	12	5	2	1	0	5	92	3	1851
2014	University certificate or diploma below the bachelor's level	72	12	7	4	1	0	4	87	5	265
2014	Bachelor's degree	78	10	4	2	2	0	4	92	4	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	3	2	1	0	5	93	3	1194
2011	Secondary or high school graduation certificate or equivalent or less	77	12	4	1	1	0	4	93	3	1151
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	12	4	2	1	0	6	93	3	2419
2011	University certificate or diploma below the bachelor's level	77	8	4	2	3	1	5	90	6	385
2011	Bachelor's degree	79	10	4	1	2	0	4	93	3	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	9	4	2	2	0	4	92	4	1306
2008	Secondary or high school graduation certificate or equivalent or less	76	11	4	1	1	0	7	94	2	1038
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	8	3	2	1	0	11	93	3	2182
2008	University certificate or diploma below the bachelor's level	76	10	3	2	2	0	7	93	4	330
2008	Bachelor's degree	80	6	3	2	3	0	6	92	5	1768
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	6	3	2	2	1	8	93	4	1072

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	16	8	3	1	1	11	86	5	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	7	3	2	1	6	87	5	1556
2017	University certificate or diploma below the bachelor's level	57	18	14	3	3	1	4	79	6	262
2017	Bachelor's degree	61	17	7	3	3	2	7	85	7	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	17	8	5	3	2	5	82	9	1434
2014	Secondary or high school graduation certificate or equivalent or less	62	18	10	2	1	1	6	86	3	699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	18	9	3	1	2	9	85	5	1845
2014	University certificate or diploma below the bachelor's level	56	19	11	4	1	2	6	82	6	266
2014	Bachelor's degree	58	17	8	5	2	3	8	84	8	1677
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	19	9	5	3	2	7	82	8	1194

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	15	7	3	1	3	4	88	5	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	22	6	1	1	2	3	92	2	1556
2017	University certificate or diploma below the bachelor's level	65	19	8	4	0	3	2	87	4	262
2017	Bachelor's degree	67	18	5	2	1	4	3	91	3	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	18	6	2	1	4	3	90	4	1434
2014	Secondary or high school graduation certificate or equivalent or less	66	19	6	2	1	2	4	90	3	700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	8	3	1	4	5	86	5	1850
2014	University certificate or diploma below the bachelor's level	57	18	10	4	2	4	6	83	6	265
2014	Bachelor's degree	63	18	7	3	1	3	4	88	4	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	20	6	2	1	4	5	89	4	1194
2011	Secondary or high school graduation certificate or equivalent or less	69	17	6	1	1	2	3	91	2	1149
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20	7	2	2	2	3	89	4	2416
2011	University certificate or diploma below the bachelor's level	65	19	7	2	2	2	2	88	4	387
2011	Bachelor's degree	68	16	7	2	1	3	3	89	3	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	18	7	3	1	3	4	88	4	1307
2008	Secondary or high school graduation certificate or equivalent or less	68	18	7	1	1	2	3	90	2	1041
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	18	7	3	1	2	3	88	4	2178
2008	University certificate or diploma below the bachelor's level	62	19	9	3	1	2	3	87	4	330
2008	Bachelor's degree	67	17	7	2	1	3	3	89	4	1769
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	7	3	1	3	5	88	4	1074

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	81	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	77	1558
2017	University certificate or diploma below the bachelor's level	21	79	261
2017	Bachelor's degree	18	82	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	1436
2014	Secondary or high school graduation certificate or equivalent or less	24	76	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	76	1846
2014	University certificate or diploma below the bachelor's level	25	75	264
2014	Bachelor's degree	18	82	1672
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	1188

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	314
2017	University certificate or diploma below the bachelor's level	43	54
2017	Bachelor's degree	47	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	226
2014	Secondary or high school graduation certificate or equivalent or less	49	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	399
2014	University certificate or diploma below the bachelor's level	56	63
2014	Bachelor's degree	44	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	167

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	314
2017	University certificate or diploma below the bachelor's level	72	54
2017	Bachelor's degree	65	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	226
2014	Secondary or high school graduation certificate or equivalent or less	66	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	399
2014	University certificate or diploma below the bachelor's level	65	63
2014	Bachelor's degree	60	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	167

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	314
2017	Bachelor's degree	8	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	226
2014	Secondary or high school graduation certificate or equivalent or less	8	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	399
2014	University certificate or diploma below the bachelor's level	8	63
2014	Bachelor's degree	10	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	167

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	314
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	226

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	314
2017	Bachelor's degree	4	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	226
2014	Secondary or high school graduation certificate or equivalent or less	8	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	399
2014	Bachelor's degree	3	278

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	314
2017	Bachelor's degree	6	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	226
2014	Secondary or high school graduation certificate or equivalent or less	3	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	399
2014	University certificate or diploma below the bachelor's level	18	63
2014	Bachelor's degree	11	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	167

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	314
2017	Bachelor's degree	3	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	226
2014	Secondary or high school graduation certificate or equivalent or less	5	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	399
2014	Bachelor's degree	4	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	167

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	315
2017	University certificate or diploma below the bachelor's level	53	54
2017	Bachelor's degree	41	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	227
2014	Secondary or high school graduation certificate or equivalent or less	42	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	399
2014	University certificate or diploma below the bachelor's level	49	63
2014	Bachelor's degree	45	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	166

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	315
2017	University certificate or diploma below the bachelor's level	60	54
2017	Bachelor's degree	41	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	227
2014	Secondary or high school graduation certificate or equivalent or less	48	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	399
2014	University certificate or diploma below the bachelor's level	46	63
2014	Bachelor's degree	41	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	166

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	315
2017	University certificate or diploma below the bachelor's level	43	54
2017	Bachelor's degree	37	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	227
2014	Secondary or high school graduation certificate or equivalent or less	37	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	399
2014	University certificate or diploma below the bachelor's level	45	63
2014	Bachelor's degree	40	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	166

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	315
2017	University certificate or diploma below the bachelor's level	41	54
2017	Bachelor's degree	32	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	227
2014	Secondary or high school graduation certificate or equivalent or less	45	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	399
2014	University certificate or diploma below the bachelor's level	31	63
2014	Bachelor's degree	37	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	166

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	315
2017	University certificate or diploma below the bachelor's level	22	54
2017	Bachelor's degree	29	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	227
2014	Secondary or high school graduation certificate or equivalent or less	19	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	399
2014	University certificate or diploma below the bachelor's level	41	63
2014	Bachelor's degree	27	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	166

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	315
2017	University certificate or diploma below the bachelor's level	50	54
2017	Bachelor's degree	56	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	227
2014	Secondary or high school graduation certificate or equivalent or less	49	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	399
2014	University certificate or diploma below the bachelor's level	54	63
2014	Bachelor's degree	58	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	166

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	315
2017	University certificate or diploma below the bachelor's level	33	54
2017	Bachelor's degree	37	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	227
2014	Secondary or high school graduation certificate or equivalent or less	40	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	399
2014	University certificate or diploma below the bachelor's level	29	63
2014	Bachelor's degree	31	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	166

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	315
2017	Bachelor's degree	5	308
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	399

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	315
2017	Bachelor's degree	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	227
2014	Secondary or high school graduation certificate or equivalent or less	5	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	399
2014	Bachelor's degree	8	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	166

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	315
2017	University certificate or diploma below the bachelor's level	19	54
2017	Bachelor's degree	11	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	227
2014	Secondary or high school graduation certificate or equivalent or less	15	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	399
2014	University certificate or diploma below the bachelor's level	14	63
2014	Bachelor's degree	14	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	166

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	315
2017	University certificate or diploma below the bachelor's level	43	54
2017	Bachelor's degree	45	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	227
2014	Secondary or high school graduation certificate or equivalent or less	48	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	399
2014	University certificate or diploma below the bachelor's level	48	63
2014	Bachelor's degree	46	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	166

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	315
2017	University certificate or diploma below the bachelor's level	49	54
2017	Bachelor's degree	33	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	227
2014	Secondary or high school graduation certificate or equivalent or less	38	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	399
2014	University certificate or diploma below the bachelor's level	37	63
2014	Bachelor's degree	37	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	166

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	315
2017	Bachelor's degree	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	227
2014	Secondary or high school graduation certificate or equivalent or less	14	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	399
2014	University certificate or diploma below the bachelor's level	18	63
2014	Bachelor's degree	11	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	166

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	314
2017	University certificate or diploma below the bachelor's level	48	54
2017	Bachelor's degree	51	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	227
2014	Secondary or high school graduation certificate or equivalent or less	46	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	399
2014	University certificate or diploma below the bachelor's level	47	63
2014	Bachelor's degree	51	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	167

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	314
2017	University certificate or diploma below the bachelor's level	27	54
2017	Bachelor's degree	25	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	227
2014	Secondary or high school graduation certificate or equivalent or less	33	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	399
2014	University certificate or diploma below the bachelor's level	38	63
2014	Bachelor's degree	33	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	167

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	314
2017	University certificate or diploma below the bachelor's level	11	54
2017	Bachelor's degree	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	227
2014	Secondary or high school graduation certificate or equivalent or less	8	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	399
2014	University certificate or diploma below the bachelor's level	17	63
2014	Bachelor's degree	9	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	167

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	314
2017	University certificate or diploma below the bachelor's level	23	54
2017	Bachelor's degree	13	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	227
2014	Secondary or high school graduation certificate or equivalent or less	20	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	399
2014	University certificate or diploma below the bachelor's level	26	63
2014	Bachelor's degree	18	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	167

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	314
2017	University certificate or diploma below the bachelor's level	13	54
2017	Bachelor's degree	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	227
2014	Secondary or high school graduation certificate or equivalent or less	8	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	399
2014	University certificate or diploma below the bachelor's level	15	63
2014	Bachelor's degree	13	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	167

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	314
2017	Bachelor's degree	5	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	227
2014	Secondary or high school graduation certificate or equivalent or less	7	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	399
2014	University certificate or diploma below the bachelor's level	10	63
2014	Bachelor's degree	6	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	167

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	314
2017	University certificate or diploma below the bachelor's level	7	54
2017	Bachelor's degree	12	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	227
2014	Secondary or high school graduation certificate or equivalent or less	29	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	399
2014	University certificate or diploma below the bachelor's level	20	63
2014	Bachelor's degree	18	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	167

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	314
2017	Bachelor's degree	6	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	227
2014	Secondary or high school graduation certificate or equivalent or less	8	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	399
2014	University certificate or diploma below the bachelor's level	13	63
2014	Bachelor's degree	11	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	167

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	314
2017	University certificate or diploma below the bachelor's level	34	54
2017	Bachelor's degree	34	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	227
2014	Secondary or high school graduation certificate or equivalent or less	25	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	399
2014	University certificate or diploma below the bachelor's level	29	63
2014	Bachelor's degree	22	279
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	167

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	293
2017	Bachelor's degree	12	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	211
2014	Secondary or high school graduation certificate or equivalent or less	18	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	373
2014	University certificate or diploma below the bachelor's level	9	56
2014	Bachelor's degree	11	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	154

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	293
2017	Bachelor's degree	23	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	211
2014	Secondary or high school graduation certificate or equivalent or less	16	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	373
2014	University certificate or diploma below the bachelor's level	19	56
2014	Bachelor's degree	23	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	154

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	293
2017	University certificate or diploma below the bachelor's level	10	51
2017	Bachelor's degree	10	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	211
2014	Secondary or high school graduation certificate or equivalent or less	10	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	373
2014	University certificate or diploma below the bachelor's level	14	56
2014	Bachelor's degree	11	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	154

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	293
2017	University certificate or diploma below the bachelor's level	12	51
2017	Bachelor's degree	10	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	211
2014	Secondary or high school graduation certificate or equivalent or less	17	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	373
2014	University certificate or diploma below the bachelor's level	8	56
2014	Bachelor's degree	6	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	154

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	293
2017	University certificate or diploma below the bachelor's level	12	51
2017	Bachelor's degree	9	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	211
2014	Secondary or high school graduation certificate or equivalent or less	6	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	373
2014	University certificate or diploma below the bachelor's level	10	56
2014	Bachelor's degree	10	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	154

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	293
2017	University certificate or diploma below the bachelor's level	14	51
2017	Bachelor's degree	13	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	211
2014	Secondary or high school graduation certificate or equivalent or less	16	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	373
2014	University certificate or diploma below the bachelor's level	15	56
2014	Bachelor's degree	10	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	154

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	293
2017	University certificate or diploma below the bachelor's level	11	51
2017	Bachelor's degree	11	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	211
2014	Secondary or high school graduation certificate or equivalent or less	4	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	373
2014	Bachelor's degree	11	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	154

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	293
2017	Bachelor's degree	19	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	211
2014	Secondary or high school graduation certificate or equivalent or less	11	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	373
2014	University certificate or diploma below the bachelor's level	10	56
2014	Bachelor's degree	10	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	154

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	293
2017	University certificate or diploma below the bachelor's level	11	51
2017	Bachelor's degree	11	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	211
2014	Secondary or high school graduation certificate or equivalent or less	12	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	373
2014	Bachelor's degree	7	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	154

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	293
2017	University certificate or diploma below the bachelor's level	29	51
2017	Bachelor's degree	35	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	211
2014	Secondary or high school graduation certificate or equivalent or less	23	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	373
2014	University certificate or diploma below the bachelor's level	25	56
2014	Bachelor's degree	27	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	154

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	293
2017	Bachelor's degree	7	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	211
2014	Secondary or high school graduation certificate or equivalent or less	6	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	373
2014	Bachelor's degree	5	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	154

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	293
2017	University certificate or diploma below the bachelor's level	36	51
2017	Bachelor's degree	45	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	211
2014	Secondary or high school graduation certificate or equivalent or less	40	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	373
2014	University certificate or diploma below the bachelor's level	46	56
2014	Bachelor's degree	46	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	154

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	1	290
2014	University certificate or diploma below the bachelor's level	0	56

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	293
2017	University certificate or diploma below the bachelor's level	71	51
2017	Bachelor's degree	52	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	211
2014	Secondary or high school graduation certificate or equivalent or less	54	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	373
2014	University certificate or diploma below the bachelor's level	67	56
2014	Bachelor's degree	56	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	154

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	51

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	293
2017	University certificate or diploma below the bachelor's level	10	51
2017	Bachelor's degree	11	290
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	211
2014	Secondary or high school graduation certificate or equivalent or less	10	143
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	373
2014	University certificate or diploma below the bachelor's level	18	56
2014	Bachelor's degree	12	261
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	154

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	96	4	104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	315
2017	University certificate or diploma below the bachelor's level	98	2	54
2017	Bachelor's degree	95	5	309
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	8	227

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	19	17	6	10	16	5	58	21	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	24	9	9	12	4	50	22	1558
2017	University certificate or diploma below the bachelor's level	19	21	19	13	8	17	4	50	26	262
2017	Bachelor's degree	12	17	24	9	8	23	7	41	25	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	16	8	7	30	7	50	25	1436
2014	Secondary or high school graduation certificate or equivalent or less	17	28	18	12	9	13	3	53	25	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	21	9	9	15	4	51	23	1846
2014	University certificate or diploma below the bachelor's level	14	18	22	10	10	17	8	43	26	266
2014	Bachelor's degree	11	21	21	9	7	25	5	46	24	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	17	21	7	6	29	7	47	20	1194

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	26	18	9	5	8	0	65	15	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	20	7	8	5	1	63	16	1552
2017	University certificate or diploma below the bachelor's level	27	30	17	12	5	8	0	62	19	261
2017	Bachelor's degree	24	30	20	9	5	9	2	61	16	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	17	7	4	11	1	68	13	1436
2014	Secondary or high school graduation certificate or equivalent or less	28	32	20	7	6	5	1	64	14	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	19	9	7	6	1	62	17	1848
2014	University certificate or diploma below the bachelor's level	23	29	24	7	9	5	3	56	18	266
2014	Bachelor's degree	20	34	21	9	5	10	1	60	16	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	33	19	8	4	13	1	64	14	1193
2011	Secondary or high school graduation certificate or equivalent or less	32	38	16	6	4	4	0	73	11	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	16	9	4	4	0	70	13	2407
2011	University certificate or diploma below the bachelor's level	29	36	17	10	5	3	1	67	15	386
2011	Bachelor's degree	28	40	17	7	3	5	0	72	10	2072
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	15	6	3	7	0	75	9	1305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91	1553
2017	University certificate or diploma below the bachelor's level	14	86	261
2017	Bachelor's degree	8	92	1848
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	1434
2014	Secondary or high school graduation certificate or equivalent or less	9	91	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	1840
2014	University certificate or diploma below the bachelor's level	10	90	264
2014	Bachelor's degree	7	93	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	1188

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	120
2017	University certificate or diploma below the bachelor's level	13	19
2017	Bachelor's degree	40	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	84
2014	Secondary or high school graduation certificate or equivalent or less	39	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	141
2014	University certificate or diploma below the bachelor's level	22	25
2014	Bachelor's degree	24	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	64

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	120
2017	University certificate or diploma below the bachelor's level	91	19
2017	Bachelor's degree	80	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	84
2014	Secondary or high school graduation certificate or equivalent or less	84	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	141
2014	University certificate or diploma below the bachelor's level	90	25
2014	Bachelor's degree	84	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	64

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	120
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	6	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	141
2014	University certificate or diploma below the bachelor's level	0	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	64

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	19
2017	Bachelor's degree	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84
2014	Secondary or high school graduation certificate or equivalent or less	58
2014	University certificate or diploma below the bachelor's level	25
2014	Bachelor's degree	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	120
2017	Bachelor's degree	6	125
2014	Secondary or high school graduation certificate or equivalent or less	15	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	141
2014	Bachelor's degree	8	115

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	120
2017	Bachelor's degree	7	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	84
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	141
2014	University certificate or diploma below the bachelor's level	0	25
2014	Bachelor's degree	6	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	64

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	120
2017	Bachelor's degree	6	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	84
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	141
2014	Bachelor's degree	5	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	64

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	119
2017	Bachelor's degree	9	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	85
2014	Secondary or high school graduation certificate or equivalent or less	22	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	140
2014	Bachelor's degree	10	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	64

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	119
2017	University certificate or diploma below the bachelor's level	16	19
2017	Bachelor's degree	13	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	85
2014	Secondary or high school graduation certificate or equivalent or less	17	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	140
2014	Bachelor's degree	7	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	64

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	119
2017	Bachelor's degree	11	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	85
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	140
2014	Bachelor's degree	8	115

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	119
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	3	125

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	119
2017	Bachelor's degree	31	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	85
2014	Secondary or high school graduation certificate or equivalent or less	15	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	140
2014	University certificate or diploma below the bachelor's level	24	25
2014	Bachelor's degree	20	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	64

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	119
2017	Bachelor's degree	54	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	85
2014	Secondary or high school graduation certificate or equivalent or less	23	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	140
2014	Bachelor's degree	53	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	64

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29
2017	University certificate or diploma below the bachelor's level	19
2017	Bachelor's degree	125

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	119
2017	Bachelor's degree	10	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	85
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	140
2014	Bachelor's degree	7	115

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	119
2017	Bachelor's degree	15	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	85
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	140
2014	Bachelor's degree	19	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	64

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	119
2017	University certificate or diploma below the bachelor's level	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	119
2017	Bachelor's degree	9	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	85
2014	Secondary or high school graduation certificate or equivalent or less	17	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	140
2014	Bachelor's degree	11	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	64

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	119
2017	University certificate or diploma below the bachelor's level	0	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	85
2014	Secondary or high school graduation certificate or equivalent or less	0	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	140
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	64

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	119
2017	Bachelor's degree	16	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	85
2014	Secondary or high school graduation certificate or equivalent or less	37	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	140
2014	University certificate or diploma below the bachelor's level	47	25
2014	Bachelor's degree	25	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	64

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	120
2017	University certificate or diploma below the bachelor's level	79	19
2017	Bachelor's degree	21	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	85
2014	Secondary or high school graduation certificate or equivalent or less	30	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	140
2014	University certificate or diploma below the bachelor's level	37	25
2014	Bachelor's degree	31	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	64

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	120
2017	Bachelor's degree	5	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85
2014	Secondary or high school graduation certificate or equivalent or less	12	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	140
2014	University certificate or diploma below the bachelor's level	33	25
2014	Bachelor's degree	16	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	64

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	85
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	140
2014	University certificate or diploma below the bachelor's level	19	25
2014	Bachelor's degree	6	115

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	120
2017	Bachelor's degree	12	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	85
2014	Secondary or high school graduation certificate or equivalent or less	13	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	140
2014	University certificate or diploma below the bachelor's level	29	25
2014	Bachelor's degree	16	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	64

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	120
2017	Bachelor's degree	3	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	85
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	140
2014	Bachelor's degree	5	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	64

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	120
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	140
2014	Bachelor's degree	5	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	64

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	120
2017	Bachelor's degree	9	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	85
2014	Secondary or high school graduation certificate or equivalent or less	5	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	140
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	64

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	120
2017	Bachelor's degree	6	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	85
2014	Secondary or high school graduation certificate or equivalent or less	11	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	140
2014	Bachelor's degree	9	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	64

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	120
2017	University certificate or diploma below the bachelor's level	16	19
2017	Bachelor's degree	60	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	85
2014	Secondary or high school graduation certificate or equivalent or less	48	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	140
2014	University certificate or diploma below the bachelor's level	41	25
2014	Bachelor's degree	56	115
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	64

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112
2017	Bachelor's degree	4	123
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	128
2014	Bachelor's degree	5	108

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	112
2017	Bachelor's degree	19	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	81
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	128
2014	Bachelor's degree	14	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	59

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112
2017	Bachelor's degree	8	123
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	128
2014	University certificate or diploma below the bachelor's level	0	21
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	59

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	128
2014	University certificate or diploma below the bachelor's level	0	21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	112
2017	University certificate or diploma below the bachelor's level	0	17
2014	University certificate or diploma below the bachelor's level	0	21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	112
2017	University certificate or diploma below the bachelor's level	0	17
2014	Bachelor's degree	4	108

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	112
2017	Bachelor's degree	7	123
2014	Bachelor's degree	5	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	59

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	112
2017	University certificate or diploma below the bachelor's level	0	17
2017	Bachelor's degree	22	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	81
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	128
2014	Bachelor's degree	12	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	59

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	112
2017	University certificate or diploma below the bachelor's level	0	17
2017	Bachelor's degree	17	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	81
2014	Secondary or high school graduation certificate or equivalent or less	12	56
2014	Bachelor's degree	7	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	59

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	112
2017	Bachelor's degree	22	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	81
2014	Secondary or high school graduation certificate or equivalent or less	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	128
2014	University certificate or diploma below the bachelor's level	36	21
2014	Bachelor's degree	27	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	59

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	112
2017	Bachelor's degree	7	123
2014	Secondary or high school graduation certificate or equivalent or less	9	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	128
2014	Bachelor's degree	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	59

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	112
2017	University certificate or diploma below the bachelor's level	49	17
2017	Bachelor's degree	49	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	81
2014	Secondary or high school graduation certificate or equivalent or less	37	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	128
2014	University certificate or diploma below the bachelor's level	56	21
2014	Bachelor's degree	42	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	59

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23
2017	University certificate or diploma below the bachelor's level	17
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81
2014	University certificate or diploma below the bachelor's level	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	112
2017	University certificate or diploma below the bachelor's level	24	17
2017	Bachelor's degree	62	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	81
2014	Secondary or high school graduation certificate or equivalent or less	48	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	128
2014	University certificate or diploma below the bachelor's level	62	21
2014	Bachelor's degree	59	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	59

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	17
2017	Bachelor's degree	0	123

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	112
2017	Bachelor's degree	7	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	81
2014	Secondary or high school graduation certificate or equivalent or less	15	56
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	128
2014	Bachelor's degree	14	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	59

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	97	3	29
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	120
2017	University certificate or diploma below the bachelor's level	100	0	19
2017	Bachelor's degree	95	5	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	97	3	85

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	17	21	4	4	18	6	62	11	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	23	26	4	4	19	5	56	10	1555
2017	University certificate or diploma below the bachelor's level	19	26	19	7	4	21	3	61	14	262
2017	Bachelor's degree	15	19	22	4	4	31	6	53	12	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	15	18	4	3	40	6	55	12	1436
2014	Secondary or high school graduation certificate or equivalent or less	19	26	26	5	4	17	3	56	11	695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	25	6	4	22	5	53	13	1847
2014	University certificate or diploma below the bachelor's level	13	17	28	7	4	23	7	44	16	265
2014	Bachelor's degree	12	20	20	4	3	36	5	54	11	1673
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	16	20	3	2	40	6	54	9	1194

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	26	17	4	5	7	3	71	11	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	18	5	4	8	1	70	10	1553
2017	University certificate or diploma below the bachelor's level	30	31	16	7	3	12	0	70	11	260
2017	Bachelor's degree	27	32	18	5	3	13	2	70	9	1842
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	16	4	2	15	1	74	8	1432
2014	Secondary or high school graduation certificate or equivalent or less	31	31	20	4	4	9	1	69	9	696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	20	7	4	11	1	65	12	1844
2014	University certificate or diploma below the bachelor's level	23	26	24	8	5	12	2	57	15	266
2014	Bachelor's degree	22	33	20	6	2	16	1	66	10	1671
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	20	4	2	19	1	68	7	1193
2011	Secondary or high school graduation certificate or equivalent or less	34	37	16	4	2	5	0	76	7	1146
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	17	5	3	5	0	73	9	2412
2011	University certificate or diploma below the bachelor's level	34	35	17	6	3	3	0	72	10	386
2011	Bachelor's degree	31	39	16	5	2	7	0	76	8	2074
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	14	4	2	9	0	79	6	1303

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	86	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	1557
2017	University certificate or diploma below the bachelor's level	16	84	262
2017	Bachelor's degree	11	89	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1435
2014	Secondary or high school graduation certificate or equivalent or less	13	87	690
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	1841
2014	University certificate or diploma below the bachelor's level	13	87	263
2014	Bachelor's degree	11	89	1672
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1189

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	36	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	34	227
2017	University certificate or diploma below the bachelor's level	73	27	40
2017	Bachelor's degree	83	17	233
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	20	154
2014	Secondary or high school graduation certificate or equivalent or less	78	22	88
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	36	258
2014	University certificate or diploma below the bachelor's level	70	30	38
2014	Bachelor's degree	77	23	190
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	142

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	37	6	3	7	0	3	84	10	73
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	7	3	3	0	1	86	7	168
2017	University certificate or diploma below the bachelor's level	28	58	4	3	7	0	0	86	10	29
2017	Bachelor's degree	56	31	4	4	4	1	1	88	8	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	28	4	8	2	0	1	86	9	123
2014	Secondary or high school graduation certificate or equivalent or less	57	30	8	4	0	0	1	88	4	68
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	3	9	3	0	1	84	12	177
2014	University certificate or diploma below the bachelor's level	46	33	9	6	6	0	0	78	12	27
2014	Bachelor's degree	53	30	5	7	4	0	1	84	11	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	26	4	3	7	1	0	86	10	104

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	46	11	6	4	3	2	78	11	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	53	10	6	2	1	1	81	8	1558
2017	University certificate or diploma below the bachelor's level	32	49	11	4	1	1	2	84	5	262
2017	Bachelor's degree	28	48	8	7	3	2	4	81	10	1849
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	49	9	8	2	2	7	79	11	1437
2014	Secondary or high school graduation certificate or equivalent or less	29	48	12	6	3	2	1	79	9	698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	10	6	3	1	2	81	9	1851
2014	University certificate or diploma below the bachelor's level	27	53	9	5	3	1	2	82	8	266
2014	Bachelor's degree	26	51	8	7	1	1	5	83	9	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	53	8	5	2	1	8	83	8	1192
2011	Secondary or high school graduation certificate or equivalent or less	27	52	10	5	3	2	2	81	8	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	54	9	5	2	1	1	83	8	2415
2011	University certificate or diploma below the bachelor's level	32	50	7	5	1	2	3	86	7	384
2011	Bachelor's degree	24	52	9	7	2	1	4	80	10	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	51	10	9	2	1	7	77	12	1303
2008	Secondary or high school graduation certificate or equivalent or less	29	50	10	4	3	2	1	82	7	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	9	6	3	1	2	81	9	2183
2008	University certificate or diploma below the bachelor's level	34	47	9	6	2	0	2	83	8	329
2008	Bachelor's degree	23	49	11	8	4	1	5	77	12	1772
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	49	11	9	4	1	7	75	13	1075

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	20	25	12	10	13	4	44	26	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	28	23	13	12	12	2	44	29	1559
2017	University certificate or diploma below the bachelor's level	9	26	26	12	10	12	3	42	27	261
2017	Bachelor's degree	8	21	20	12	13	21	5	40	34	1841
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	21	10	3	27	6	50	19	1435
2014	Secondary or high school graduation certificate or equivalent or less	11	28	26	12	10	11	3	44	26	697
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	26	26	13	10	13	4	41	28	1847
2014	University certificate or diploma below the bachelor's level	9	26	25	15	13	9	4	40	32	265
2014	Bachelor's degree	8	24	24	11	7	19	7	42	25	1674
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	21	24	10	6	26	6	42	23	1194
2011	Secondary or high school graduation certificate or equivalent or less	9	32	23	12	10	11	3	48	26	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	28	25	15	11	11	2	42	29	2412
2011	University certificate or diploma below the bachelor's level	13	26	24	11	9	15	2	47	24	384
2011	Bachelor's degree	6	24	26	11	6	21	6	41	24	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	21	26	9	5	27	6	41	20	1305

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	26	10	7	2	8	3	80	9	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	12	4	2	6	1	80	7	1559
2017	University certificate or diploma below the bachelor's level	37	38	9	4	4	4	3	81	9	262
2017	Bachelor's degree	40	31	10	5	3	7	4	80	9	1848
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	10	4	1	9	6	83	5	1436
2014	Secondary or high school graduation certificate or equivalent or less	40	33	13	5	3	5	1	77	9	695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	15	5	3	5	2	75	9	1849
2014	University certificate or diploma below the bachelor's level	31	33	16	7	5	6	2	70	13	266
2014	Bachelor's degree	36	37	11	3	2	7	5	82	5	1676
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	10	4	1	7	8	82	6	1193
2011	Secondary or high school graduation certificate or equivalent or less	39	34	12	5	3	5	2	78	9	1150
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	12	6	3	5	1	78	9	2414
2011	University certificate or diploma below the bachelor's level	36	41	9	4	2	4	3	83	7	384
2011	Bachelor's degree	35	34	12	5	2	8	4	79	7	2073
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	13	4	2	9	7	78	7	1303
2008	Secondary or high school graduation certificate or equivalent or less	33	40	12	4	3	5	1	79	8	1040
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	11	6	3	5	1	79	9	2181
2008	University certificate or diploma below the bachelor's level	31	39	13	6	3	6	2	76	10	329
2008	Bachelor's degree	30	37	12	4	2	9	5	78	7	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	11	5	2	12	7	78	9	1074

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	30	11	11	4	8	3	71	17	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	16	8	7	7	1	67	16	1557
2017	University certificate or diploma below the bachelor's level	24	44	12	8	5	5	2	73	14	260
2017	Bachelor's degree	28	30	14	8	6	10	4	67	16	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	13	4	2	12	6	77	7	1435
2014	Secondary or high school graduation certificate or equivalent or less	28	32	18	7	7	7	1	65	16	696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	19	9	6	8	2	62	17	1844
2014	University certificate or diploma below the bachelor's level	21	31	18	9	10	8	3	58	21	266
2014	Bachelor's degree	22	36	15	6	4	11	5	69	13	1675
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	15	6	3	12	8	70	11	1194
2011	Secondary or high school graduation certificate or equivalent or less	27	32	17	9	5	8	1	65	16	1148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	17	10	6	7	1	65	17	2412
2011	University certificate or diploma below the bachelor's level	26	39	12	11	4	6	2	70	16	384
2011	Bachelor's degree	24	34	16	8	3	11	4	67	13	2070
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	15	6	3	13	7	70	11	1303
2008	Secondary or high school graduation certificate or equivalent or less	30	35	13	11	5	4	2	68	18	1039
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	14	11	6	5	1	68	18	2180
2008	University certificate or diploma below the bachelor's level	26	39	13	8	9	3	2	68	18	329
2008	Bachelor's degree	26	35	13	9	5	7	5	70	15	1770
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29	13	10	5	9	7	67	18	1075

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	26	10	4	6	0	2	80	10	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	25	9	7	5	0	1	78	13	1557
2017	University certificate or diploma below the bachelor's level	56	29	4	6	5	0	0	85	11	262
2017	Bachelor's degree	48	28	10	6	6	1	0	77	12	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	26	7	6	4	1	1	84	10	1436

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	27	8	4	6	1	0	82	10	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	27	11	6	5	1	1	78	11	1557
2017	University certificate or diploma below the bachelor's level	58	25	8	3	5	1	0	83	9	262
2017	Bachelor's degree	52	26	11	4	5	2	0	80	9	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	25	8	4	3	2	0	84	7	1434

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	29	20	13	9	3	56	24	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40	19	12	6	4	62	19	1559
2017	University certificate or diploma below the bachelor's level	13	48	18	10	8	4	63	18	262
2017	Bachelor's degree	20	38	20	12	7	3	61	19	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	13	7	3	4	76	11	1434

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	34	19	12	11	1	57	23	568
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	38	21	13	9	1	57	22	1557
2017	University certificate or diploma below the bachelor's level	19	32	12	14	21	2	52	35	261
2017	Bachelor's degree	15	38	17	17	12	2	54	29	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	43	16	14	7	2	62	21	1435

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	19	21	18	29	1	31	48	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	19	19	33	1	29	52	1556
2017	University certificate or diploma below the bachelor's level	9	14	20	20	36	1	23	57	262
2017	Bachelor's degree	11	19	20	18	31	1	30	49	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	24	15	20	1	41	35	1431

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	28	25	10	6	1	59	16	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	28	13	7	0	52	20	1556
2017	University certificate or diploma below the bachelor's level	13	35	22	21	9	0	48	30	261
2017	Bachelor's degree	16	29	28	16	11	0	45	27	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	26	29	19	12	0	39	31	1433

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	29	16	8	3	2	4	71	12	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	20	9	4	1	4	65	14	1553
2017	University certificate or diploma below the bachelor's level	26	31	24	11	6	0	1	58	17	262
2017	Bachelor's degree	27	32	21	11	6	0	2	61	18	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	25	14	7	0	1	54	21	1430

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	22	21	11	10	0	3	57	21	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	23	22	16	13	0	3	48	30	1558
2017	University certificate or diploma below the bachelor's level	19	21	20	18	19	1	1	41	38	258
2017	Bachelor's degree	19	25	24	16	14	0	1	45	30	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	22	28	19	14	1	1	39	33	1433

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	20	13	5	2	0	6	79	8	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	27	14	6	4	1	5	75	11	1551
2017	University certificate or diploma below the bachelor's level	35	30	15	10	5	0	5	69	16	262
2017	Bachelor's degree	35	31	16	7	6	0	4	69	14	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	28	18	10	5	1	4	65	15	1430

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	30	23	8	8	1	61	15	561
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	24	11	7	1	58	18	1546
2017	University certificate or diploma below the bachelor's level	19	25	25	22	7	1	45	30	262
2017	Bachelor's degree	21	28	23	13	14	0	50	27	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	27	14	9	1	50	23	1425

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	31	17	8	5	0	1	70	13	560
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	20	9	5	1	1	65	14	1542
2017	University certificate or diploma below the bachelor's level	25	32	27	10	4	0	1	58	15	262
2017	Bachelor's degree	25	34	23	10	7	1	0	59	18	1842
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	23	14	5	0	1	57	19	1422

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	26	11	3	0	2	59	15	559
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	19	13	5	2	2	61	19	1546
2017	University certificate or diploma below the bachelor's level	15	46	19	14	6	0	1	61	20	262
2017	Bachelor's degree	20	34	25	12	7	1	1	55	19	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	26	14	5	0	1	55	19	1423

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	30	18	8	2	1	1	71	11	560
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	16	11	5	1	1	66	17	1547
2017	University certificate or diploma below the bachelor's level	26	28	27	12	6	0	1	54	18	262
2017	Bachelor's degree	24	33	22	12	7	0	1	58	19	1843
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	34	22	13	5	0	1	60	18	1421

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	32	17	6	3	0	3	73	10	558
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	19	9	5	1	1	66	15	1545
2017	University certificate or diploma below the bachelor's level	26	38	17	14	3	0	1	65	17	261
2017	Bachelor's degree	31	32	21	10	4	0	1	64	14	1840
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	25	10	4	1	1	61	14	1418

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	18	17	3	1	2	78	4	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	27	15	5	3	1	77	9	1559
2017	University certificate or diploma below the bachelor's level	46	27	14	6	6	1	74	12	262
2017	Bachelor's degree	48	25	13	7	7	1	74	13	1846
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	12	4	3	1	82	7	1430

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	8	2	3	0	2	86	5	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	13	7	5	2	1	2	85	8	1556
2017	University certificate or diploma below the bachelor's level	66	20	3	4	4	0	1	88	9	260
2017	Bachelor's degree	70	15	7	4	2	1	2	87	6	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	14	4	3	3	1	1	90	5	1432

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	33	12	3	2	0	2	83	5	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	31	11	3	2	1	1	83	6	1557
2017	University certificate or diploma below the bachelor's level	42	36	13	6	1	0	1	80	7	261
2017	Bachelor's degree	49	29	14	4	3	0	1	79	7	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	28	9	5	1	0	1	86	6	1432

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	23	8	4	5	0	1	83	9	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	21	11	7	3	1	1	79	10	1556
2017	University certificate or diploma below the bachelor's level	46	27	14	7	5	0	1	73	12	261
2017	Bachelor's degree	53	22	13	5	5	0	1	77	11	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	21	9	6	3	0	1	82	9	1433

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	11	9	1	1	0	22	86	2	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	17	6	2	1	1	20	90	3	1557
2017	University certificate or diploma below the bachelor's level	48	24	6	4	0	1	18	88	5	261
2017	Bachelor's degree	53	17	8	2	1	0	18	86	4	1840
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	17	7	2	1	0	20	88	3	1433

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	19	5	1	1	0	7	92	2	564
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	23	7	1	1	1	7	90	2	1548
2017	University certificate or diploma below the bachelor's level	62	27	5	2	1	0	3	92	3	256
2017	Bachelor's degree	64	21	8	2	1	0	4	89	3	1830
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	23	8	2	1	0	4	88	3	1426

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	19	6	6	3	2	85	10	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	18	9	3	6	5	80	10	1557
2017	University certificate or diploma below the bachelor's level	53	24	10	9	1	3	79	11	261
2017	Bachelor's degree	64	17	9	5	3	2	83	8	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	16	7	6	4	2	83	10	1434

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	15	5	2	0	2	77	8	567
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	14	3	2	1	1	80	5	1553
2017	University certificate or diploma below the bachelor's level	39	33	23	2	1	0	1	74	3	261
2017	Bachelor's degree	47	33	13	4	2	0	1	81	6	1844
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	31	12	3	1	1	2	84	4	1433

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	29	32	10	5	1	53	15	571
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	37	13	7	0	43	20	1558
2017	University certificate or diploma below the bachelor's level	9	28	37	18	9	0	37	26	262
2017	Bachelor's degree	10	29	36	18	7	0	39	24	1849
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	30	42	13	6	0	38	20	1437

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	11	41	23	16	1	40	18	566
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	17	41	22	13	0	36	23	1552
2017	University certificate or diploma below the bachelor's level	8	24	36	15	17	0	32	32	259
2017	Bachelor's degree	7	20	41	22	9	1	31	28	1845
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	42	22	9	0	32	26	1432

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	20	24	19	17	2	19	81	570
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	22	22	17	21	1	16	84	1558
2017	University certificate or diploma below the bachelor's level	11	17	24	24	22	1	11	89	261
2017	Bachelor's degree	14	21	24	17	20	3	15	85	1847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	26	23	13	14	3	21	79	1436

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	1201
2017	University certificate or diploma below the bachelor's level	30	214
2017	Bachelor's degree	34	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	1095

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	1201
2017	University certificate or diploma below the bachelor's level	45	214
2017	Bachelor's degree	47	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	1095

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	1201
2017	University certificate or diploma below the bachelor's level	17	214
2017	Bachelor's degree	22	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	1095

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	1201
2017	University certificate or diploma below the bachelor's level	74	214
2017	Bachelor's degree	67	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	1095

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	1201
2017	University certificate or diploma below the bachelor's level	11	214
2017	Bachelor's degree	5	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	1095

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	401
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	1201
2017	University certificate or diploma below the bachelor's level	21	214
2017	Bachelor's degree	35	1452
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	1095

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	45	14	12	7	17	378
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	32	20	12	4	28	1177
2017	University certificate or diploma below the bachelor's level	1	33	9	23	4	30	209
2017	Bachelor's degree	3	32	18	14	8	25	1430
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	40	22	13	5	17	1084

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	20	15	21	22	3	7	36	47	403
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	17	21	23	1	5	35	47	1208
2017	University certificate or diploma below the bachelor's level	9	28	11	23	21	1	6	41	48	215
2017	Bachelor's degree	9	22	16	20	28	2	4	32	51	1456
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	14	22	22	2	8	35	49	1099

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	18	12	19	37	2	8	25	62	403
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	10	12	21	46	2	3	16	71	1209
2017	University certificate or diploma below the bachelor's level	3	10	18	15	48	1	5	14	66	214
2017	Bachelor's degree	2	7	9	19	54	3	5	11	79	1456
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	6	11	19	50	2	9	9	78	1100

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.