2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 110. In what official language(s) do you provide services to the public?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	43	40	7	6	3	83	10	1283
2017	Language of service - French only	20	50	18	12	0	70	12	32
2017	Language of service - Both English and French	43	40	11	4	2	83	6	700
2014	Language of service - English only	35	43	10	7	6	78	12	1420
2014	Language of service - French only	15	55	26	4	0	70	4	41
2014	Language of service - Both English and French	32	44	10	10	4	76	14	740
2011	Language of service - English only	42	39	10	6	3	81	10	2068
2011	Language of service - French only	38	52	7	3	0	90	3	76
2011	Language of service - Both English and French	40	41	10	6	3	81	9	983
2008	Language of service - English only	39	41	10	5	4	81	9	1886
2008	Language of service - French only	41	52	6	1	0	93	1	71
2008	Language of service - Both English and French	45	39	8	5	3	84	8	869

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	32	17	11	13	1	59	25	1281
2017	Language of service - French only	14	44	28	2	12	0	58	14	32
2017	Language of service - Both English and French	28	38	15	13	6	0	66	19	700

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	63	26	6	2	2	1	90	4	1282
2017	Language of service - French only	30	49	7	3	12	0	79	14	32
2017	Language of service - Both English and French	54	37	7	1	1	0	92	1	696
2014	Language of service - English only	63	27	6	3	2	0	90	4	1416
2014	Language of service - French only	32	55	11	1	0	0	87	1	41
2014	Language of service - Both English and French	59	29	7	4	1	0	88	5	742
2011	Language of service - English only	63	29	5	2	1	0	92	3	2068
2011	Language of service - French only	48	45	4	3	0	0	93	3	76
2011	Language of service - Both English and French	58	34	5	2	1	0	92	3	979

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	51	33	9	3	3	0	85	6	1280
2017	Language of service - French only	28	53	7	0	12	0	81	12	32
2017	Language of service - Both English and French	46	38	10	4	2	0	85	6	696
2014	Language of service - English only	47	37	8	4	3	0	85	7	1418
2014	Language of service - French only	30	59	9	1	0	1	90	1	41
2014	Language of service - Both English and French	40	41	13	5	2	0	81	7	741
2011	Language of service - English only	50	38	7	3	2	0	88	5	2070
2011	Language of service - French only	44	48	5	3	0	0	92	3	76
2011	Language of service - Both English and French	46	41	7	4	2	0	88	5	983
2008	Language of service - English only	48	40	6	4	2	0	88	6	1904
2008	Language of service - French only	49	47	5	0	0	0	95	0	71
2008	Language of service - Both English and French	51	38	5	4	1	0	89	6	875

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	29	20	12	9	0	59	21	1282
2017	Language of service - French only	23	46	17	0	14	0	69	14	32
2017	Language of service - Both English and French	30	35	20	10	4	0	65	14	698
2014	Language of service - English only	23	33	18	14	12	0	57	25	1422
2014	Language of service - French only	6	47	32	3	5	7	58	8	41
2014	Language of service - Both English and French	18	38	22	13	8	1	56	21	744
2011	Language of service - English only	27	36	17	12	7	0	63	20	2069
2011	Language of service - French only	16	44	26	8	5	0	61	13	76
2011	Language of service - Both English and French	25	37	18	12	6	2	64	18	980

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	29	31	17	14	9	0	60	23	1280
2017	Language of service - French only	22	45	19	0	14	0	67	14	32
2017	Language of service - Both English and French	28	38	18	10	6	0	66	16	701
2014	Language of service - English only	20	35	17	17	11	0	54	28	1420
2014	Language of service - French only	5	47	29	9	3	7	56	12	41
2014	Language of service - Both English and French	17	36	22	16	9	1	53	25	744
2011	Language of service - English only	22	37	16	14	10	0	59	24	2067
2011	Language of service - French only	18	39	31	6	3	2	59	10	76
2011	Language of service - Both English and French	23	39	16	14	7	1	62	21	980
2008	Language of service - English only	24	38	16	15	8	0	62	23	1896
2008	Language of service - French only	32	45	21	1	0	0	78	1	70
2008	Language of service - Both English and French	29	40	16	9	5	1	69	14	876

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	29	30	20	12	7	2	0	60	19	1284
2017	Language of service - French only	19	45	16	3	12	5	0	68	15	32
2017	Language of service - Both English and French	30	30	20	8	8	3	1	63	16	699
2014	Language of service - English only	28	24	19	13	10	4	1	56	24	1422
2014	Language of service - French only	10	41	25	9	2	11	2	59	13	41
2014	Language of service - Both English and French	22	29	23	12	8	3	2	54	22	742
2011	Language of service - English only	30	28	17	11	8	4	1	61	21	2071
2011	Language of service - French only	22	38	19	7	7	6	1	64	15	76
2011	Language of service - Both English and French	28	28	18	11	8	5	1	60	21	982
2008	Language of service - English only	29	31	16	11	7	4	1	64	19	1892
2008	Language of service - French only	31	32	22	8	1	4	1	67	10	69
2008	Language of service - Both English and French	30	33	15	10	6	5	1	68	17	876

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	46	30	10	7	5	1	1	77	12	1284
2017	Language of service - French only	26	34	35	5	0	0	0	60	5	32
2017	Language of service - Both English and French	35	38	17	5	3	1	0	74	9	699
2014	Language of service - English only	41	29	14	7	6	1	1	72	14	1423
2014	Language of service - French only	19	49	20	10	2	0	0	68	12	41
2014	Language of service - Both English and French	35	36	16	8	5	1	0	71	13	741
2011	Language of service - English only	38	31	13	9	7	1	1	71	16	2067
2011	Language of service - French only	32	42	15	3	5	3	1	77	8	76
2011	Language of service - Both English and French	37	34	13	8	5	2	0	73	14	983
2008	Language of service - English only	37	32	12	10	8	2	0	70	18	1899
2008	Language of service - French only	33	47	15	5	0	1	0	80	5	71
2008	Language of service - Both English and French	33	34	16	7	7	1	0	68	15	877

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	42	33	10	7	8	0	75	15	1284
2017	Language of service - French only	23	44	28	5	0	0	67	5	32
2017	Language of service - Both English and French	34	34	16	10	6	0	68	16	699
2014	Language of service - English only	36	35	10	11	7	1	72	18	1422
2014	Language of service - French only	24	50	15	10	2	0	74	12	41
2014	Language of service - Both English and French	33	37	15	11	4	0	70	16	742
2011	Language of service - English only	34	34	10	12	8	0	69	20	2065
2011	Language of service - French only	29	48	11	6	7	0	77	13	76
2011	Language of service - Both English and French	36	37	12	9	6	1	73	15	981
2008	Language of service - English only	34	35	11	10	9	0	69	20	1899
2008	Language of service - French only	35	48	11	5	1	0	83	6	71
2008	Language of service - Both English and French	35	35	10	12	8	1	70	20	877

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	26	8	6	8	0	1	77	14	1282
2017	Language of service - French only	29	37	23	10	0	0	0	67	10	31
2017	Language of service - Both English and French	39	32	15	8	5	0	0	72	13	700
2014	Language of service - English only	44	30	11	7	6	1	0	75	14	1421
2014	Language of service - French only	14	56	25	1	4	0	0	70	5	41
2014	Language of service - Both English and French	37	35	14	8	6	0	0	73	13	741

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	25	33	16	12	10	4	0	60	24	1283
2017	Language of service - French only	17	41	20	6	0	16	0	70	7	32
2017	Language of service - Both English and French	24	36	18	11	8	3	0	62	19	701
2014	Language of service - English only	20	28	21	13	11	6	1	52	26	1417
2014	Language of service - French only	2	21	38	17	9	12	0	27	30	41
2014	Language of service - Both English and French	17	29	24	11	11	7	0	50	24	742
2011	Language of service - English only	17	31	18	13	15	5	0	51	30	2066
2011	Language of service - French only	12	37	20	8	9	14	0	57	20	76
2011	Language of service - Both English and French	18	30	20	13	11	6	1	52	26	981

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	28	15	19	14	2	51	34	1284
2017	Language of service - French only	17	25	35	6	12	5	45	19	32
2017	Language of service - Both English and French	21	32	19	14	12	1	54	27	701
2014	Language of service - English only	15	26	20	18	19	2	42	37	1413
2014	Language of service - French only	2	15	55	9	18	0	18	27	41
2014	Language of service - Both English and French	16	25	24	17	17	1	41	35	742
2011	Language of service - English only	16	28	19	18	18	1	45	37	2063
2011	Language of service - French only	13	27	30	16	9	5	42	27	76
2011	Language of service - Both English and French	15	30	21	15	17	2	47	32	978
2008	Language of service - English only	16	29	17	18	18	1	46	36	1896
2008	Language of service - French only	18	45	28	4	1	4	65	5	71
2008	Language of service - Both English and French	20	33	20	13	11	2	54	25	875

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	14	25	20	23	16	2	40	40	1283
2017	Language of service - French only	11	24	37	9	12	8	37	23	31
2017	Language of service - Both English and French	14	28	22	17	16	3	43	34	701
2014	Language of service - English only	9	24	19	24	21	3	34	47	1417
2014	Language of service - French only	1	16	46	27	8	1	17	36	40
2014	Language of service - Both English and French	10	21	26	23	19	3	31	43	743
2011	Language of service - English only	9	26	17	25	20	3	36	46	2067
2011	Language of service - French only	9	26	29	23	3	10	39	29	76
2011	Language of service - Both English and French	8	26	24	21	17	4	35	40	982
2008	Language of service - English only	9	28	17	23	21	2	37	45	1900
2008	Language of service - French only	10	38	29	12	4	8	52	17	71
2008	Language of service - Both English and French	11	30	25	19	10	4	43	31	877

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	14	25	17	16	23	5	41	41	1286
2017	Language of service - French only	12	23	23	11	15	16	42	31	32
2017	Language of service - Both English and French	16	26	20	17	17	3	44	35	699
2014	Language of service - English only	10	21	17	21	24	5	33	48	1418
2014	Language of service - French only	3	14	31	34	12	6	18	49	41
2014	Language of service - Both English and French	10	22	25	20	18	4	34	40	742
2011	Language of service - English only	12	23	18	20	21	6	37	43	2071
2011	Language of service - French only	14	32	21	17	8	8	50	27	76
2011	Language of service - Both English and French	12	26	22	16	18	6	40	36	982
2008	Language of service - English only	12	27	18	17	20	6	42	40	1899
2008	Language of service - French only	16	38	26	6	5	9	60	12	71
2008	Language of service - Both English and French	14	30	21	16	13	6	47	31	876

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	14	27	15	18	22	3	1	43	41	1279
2017	Language of service - French only	12	25	36	21	6	0	0	37	27	32
2017	Language of service - Both English and French	15	31	20	21	12	1	0	46	33	700
2014	Language of service - English only	9	24	18	23	23	2	0	34	47	1418
2014	Language of service - French only	4	20	32	33	11	0	0	24	44	41
2014	Language of service - Both English and French	9	31	22	20	17	1	0	40	38	742
2011	Language of service - English only	10	28	17	24	19	2	0	39	43	2066
2011	Language of service - French only	14	31	22	21	5	8	0	48	28	76
2011	Language of service - Both English and French	11	33	19	17	17	3	0	45	35	982
2008	Language of service - English only	11	33	16	22	15	3	0	45	38	1893
2008	Language of service - French only	16	54	19	7	1	3	0	72	9	71
2008	Language of service - Both English and French	16	35	20	19	8	2	0	51	28	876

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	33	16	16	13	0	0	56	29	1281
2017	Language of service - French only	12	41	27	9	12	0	0	53	20	32
2017	Language of service - Both English and French	24	37	16	11	11	0	0	61	23	699
2014	Language of service - English only	19	33	18	17	13	0	0	52	30	1417
2014	Language of service - French only	17	30	18	30	3	1	0	48	34	41
2014	Language of service - Both English and French	17	35	22	13	14	0	0	52	26	741
2011	Language of service - English only	19	36	16	16	13	1	0	55	29	2068
2011	Language of service - French only	20	36	29	11	2	0	2	57	14	76
2011	Language of service - Both English and French	21	34	18	14	13	0	0	55	27	983

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	28	44	10	11	5	1	73	17	1283
2017	Language of service - French only	17	56	10	5	12	0	73	17	32
2017	Language of service - Both English and French	26	48	11	9	5	0	74	14	697

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	8	22	19	21	21	7	1	33	46	1285
2017	Language of service - French only	13	13	34	22	0	18	0	32	27	32
2017	Language of service - Both English and French	11	23	19	20	16	8	3	38	41	699
2014	Language of service - English only	8	23	20	23	20	5	1	33	46	1422
2014	Language of service - French only	2	29	48	12	1	4	4	34	14	41
2014	Language of service - Both English and French	8	23	24	20	17	6	1	34	40	742

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	42	31	10	10	6	0	1	74	16	1285
2017	Language of service - French only	26	38	31	5	0	0	0	64	5	32
2017	Language of service - Both English and French	33	36	14	11	6	0	0	69	18	700
2014	Language of service - English only	35	34	12	10	8	1	0	70	18	1423
2014	Language of service - French only	15	54	17	5	9	0	0	69	14	41
2014	Language of service - Both English and French	27	39	16	10	7	0	0	67	17	741
2011	Language of service - English only	30	39	11	11	8	0	0	70	19	2068
2011	Language of service - French only	28	45	17	5	6	0	0	73	11	75
2011	Language of service - Both English and French	30	38	15	9	7	0	1	69	16	983
2008	Language of service - English only	31	35	12	11	10	1	0	66	21	1899
2008	Language of service - French only	32	44	17	4	3	1	0	77	7	71
2008	Language of service - Both English and French	29	36	15	11	10	0	0	65	21	877

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	36	17	14	11	2	3	56	26	409
2017	Language of service - Both English and French	19	30	18	18	11	2	3	51	30	227
2014	Language of service - English only	13	37	19	15	12	1	4	53	28	509
2014	Language of service - Both English and French	16	39	16	16	6	3	3	59	24	287

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	33	12	24	12	1	1	51	37	1284
2017	Language of service - French only	23	36	35	3	3	0	0	58	7	32
2017	Language of service - Both English and French	27	34	14	15	8	0	1	62	24	701
2014	Language of service - English only	17	32	14	24	11	1	1	50	35	1420
2014	Language of service - French only	13	57	16	14	0	0	0	70	14	41
2014	Language of service - Both English and French	17	38	20	14	9	1	1	56	24	743
2011	Language of service - English only	18	35	12	21	12	1	0	54	33	2069
2011	Language of service - French only	27	46	17	8	2	0	0	73	10	76
2011	Language of service - Both English and French	23	38	16	15	7	1	0	62	22	981
2008	Language of service - English only	20	35	11	21	11	1	1	56	33	1899
2008	Language of service - French only	29	38	16	11	4	0	2	68	16	71
2008	Language of service - Both English and French	25	41	12	13	8	1	0	67	21	877

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	16	26	16	18	19	4	1	45	39	1283
2017	Language of service - French only	20	26	43	5	0	5	0	49	6	32
2017	Language of service - Both English and French	22	33	14	12	13	5	1	58	26	699
2014	Language of service - English only	15	27	18	19	15	4	0	45	37	1422
2014	Language of service - French only	6	47	21	18	4	4	0	55	23	41
2014	Language of service - Both English and French	18	31	21	15	11	3	1	51	27	743
2011	Language of service - English only	19	24	14	20	18	3	0	45	40	2069
2011	Language of service - French only	16	35	17	17	10	4	0	54	28	76
2011	Language of service - Both English and French	26	27	16	14	12	4	1	56	27	982
2008	Language of service - English only	19	27	14	19	16	3	1	49	36	1899
2008	Language of service - French only	11	47	22	11	4	4	0	61	16	71
2008	Language of service - Both English and French	27	31	14	12	12	4	0	60	25	877

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	23	37	8	19	13	60	32	1283
2017	Language of service - French only	18	48	11	22	0	67	22	31
2017	Language of service - Both English and French	24	40	15	11	10	64	21	701
2014	Language of service - English only	17	38	10	22	14	55	35	1417
2014	Language of service - French only	13	42	33	10	2	55	12	41
2014	Language of service - Both English and French	15	38	14	20	14	53	33	741
2011	Language of service - English only	27	39	9	15	8	67	23	2070
2011	Language of service - French only	19	41	20	16	4	60	20	75
2011	Language of service - Both English and French	27	41	14	11	6	69	17	981
2008	Language of service - English only	25	42	11	14	8	67	22	1901
2008	Language of service - French only	18	51	16	13	2	69	14	71
2008	Language of service - Both English and French	27	41	15	12	4	68	17	876

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	56	33	6	3	2	0	89	5	1282
2017	Language of service - French only	15	61	8	5	12	0	76	17	32
2017	Language of service - Both English and French	47	42	7	4	1	0	88	5	700
2014	Language of service - English only	50	36	8	4	2	0	86	6	1419
2014	Language of service - French only	32	62	5	0	1	0	93	1	41
2014	Language of service - Both English and French	40	40	12	6	2	0	80	8	740
2011	Language of service - English only	53	35	7	3	2	0	89	4	2069
2011	Language of service - French only	39	48	5	6	0	1	88	6	75
2011	Language of service - Both English and French	48	37	7	5	2	0	86	7	981
2008	Language of service - English only	47	39	8	4	2	0	86	6	1903
2008	Language of service - French only	49	44	7	1	0	0	92	1	71
2008	Language of service - Both English and French	45	40	8	4	2	0	85	6	878

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	59	31	4	4	2	91	6	1281
2017	Language of service - French only	29	45	19	7	0	73	7	32
2017	Language of service - Both English and French	52	36	6	4	2	89	5	700
2014	Language of service - English only	54	34	6	4	1	89	6	1419
2014	Language of service - French only	36	41	15	8	0	77	8	41
2014	Language of service - Both English and French	46	39	8	4	3	85	7	740
2011	Language of service - English only	56	35	5	2	1	92	4	2071
2011	Language of service - French only	35	55	5	3	2	90	5	75
2011	Language of service - Both English and French	49	38	6	5	2	87	7	982
2008	Language of service - English only	47	42	6	3	1	90	4	1902
2008	Language of service - French only	47	41	10	2	0	89	2	71
2008	Language of service - Both English and French	48	40	5	5	1	89	6	876

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	32	15	16	15	2	0	52	32	1285
2017	Language of service - French only	18	41	32	6	3	0	0	60	8	32
2017	Language of service - Both English and French	18	35	22	14	8	2	0	55	23	699
2014	Language of service - English only	16	30	17	19	17	1	0	46	37	1422
2014	Language of service - French only	9	38	34	7	5	7	0	51	12	41
2014	Language of service - Both English and French	12	29	24	18	16	2	0	41	34	743
2011	Language of service - English only	20	32	14	17	16	1	0	53	33	2071
2011	Language of service - French only	11	36	28	17	4	3	0	49	22	75
2011	Language of service - Both English and French	19	34	19	15	11	2	0	55	26	982
2008	Language of service - English only	17	34	16	17	15	1	0	52	32	1899
2008	Language of service - French only	13	44	30	6	4	0	3	59	10	71
2008	Language of service - Both English and French	17	37	19	17	10	1	0	54	27	876

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	23	33	11	15	17	1	1	57	32	1282
2017	Language of service - French only	10	23	40	11	8	8	0	35	21	32
2017	Language of service - Both English and French	24	35	17	12	10	2	1	60	22	698
2014	Language of service - English only	18	30	15	15	20	1	2	49	36	1421
2014	Language of service - French only	4	29	38	16	6	7	0	36	23	41
2014	Language of service - Both English and French	13	34	18	14	17	2	2	49	32	743
2011	Language of service - English only	19	31	12	16	19	1	1	52	36	2072
2011	Language of service - French only	9	24	26	18	16	5	2	35	37	75
2011	Language of service - Both English and French	20	31	17	15	14	2	1	52	30	982
2008	Language of service - English only	19	34	14	13	17	1	1	54	31	1901
2008	Language of service - French only	13	34	39	7	2	1	4	49	9	71
2008	Language of service - Both English and French	23	33	13	15	13	1	2	57	29	877

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	42	9	14	8	0	1	69	22	1279
2017	Language of service - French only	11	54	14	10	12	0	0	65	21	32
2017	Language of service - Both English and French	29	43	11	9	7	0	0	73	16	695
2014	Language of service - English only	21	41	13	13	12	0	0	62	25	1415
2014	Language of service - French only	10	45	28	15	3	0	0	54	18	41
2014	Language of service - Both English and French	19	41	16	14	10	0	0	60	25	741
2011	Language of service - English only	28	43	10	10	8	0	0	71	19	2067
2011	Language of service - French only	24	35	24	9	8	0	1	59	16	76
2011	Language of service - Both English and French	26	41	14	11	7	1	0	67	19	981

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	32	37	13	11	7	0	69	18	1280
2017	Language of service - French only	11	56	16	5	12	0	67	16	32
2017	Language of service - Both English and French	32	36	17	11	4	0	68	15	696
2014	Language of service - English only	27	38	14	11	10	0	65	21	1418
2014	Language of service - French only	16	37	32	12	1	1	54	14	41
2014	Language of service - Both English and French	23	36	19	13	9	0	59	22	742

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	38	13	12	7	69	18	1281
2017	Language of service - French only	13	58	15	3	12	71	14	32
2017	Language of service - Both English and French	29	39	14	14	4	68	18	696
2014	Language of service - English only	25	37	16	12	10	62	22	1418
2014	Language of service - French only	16	32	34	13	5	48	18	41
2014	Language of service - Both English and French	20	39	22	13	6	59	19	742
2011	Language of service - English only	33	39	13	10	5	72	15	2069
2011	Language of service - French only	23	45	22	7	2	68	10	76
2011	Language of service - Both English and French	32	39	15	9	4	71	13	982

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	38	18	17	7	2	56	25	1284
2017	Language of service - French only	10	46	19	22	0	3	58	23	32
2017	Language of service - Both English and French	18	40	20	14	5	2	60	19	697

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	32	32	13	10	11	1	65	22	1281
2017	Language of service - French only	20	47	16	2	12	3	70	14	32
2017	Language of service - Both English and French	35	30	13	12	10	1	64	22	699
2014	Language of service - English only	29	30	13	14	13	1	59	28	1417
2014	Language of service - French only	15	41	26	7	9	1	57	16	41
2014	Language of service - Both English and French	23	36	18	13	9	1	59	22	740
2011	Language of service - English only	33	35	11	12	9	0	69	20	2072
2011	Language of service - French only	21	37	20	12	8	2	60	20	76
2011	Language of service - Both English and French	31	35	15	10	8	1	66	18	983

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	33	28	10	11	14	1	3	63	26	1282
2017	Language of service - French only	20	43	3	18	6	0	10	70	26	32
2017	Language of service - Both English and French	34	27	10	12	11	1	5	65	24	699
2014	Language of service - English only	34	27	10	13	11	1	4	63	26	1418
2014	Language of service - French only	27	48	4	5	9	3	3	81	15	41
2014	Language of service - Both English and French	36	31	9	10	9	0	5	70	20	742
2011	Language of service - English only	35	29	6	12	14	1	4	67	27	2073
2011	Language of service - French only	39	30	7	9	3	0	11	78	14	76
2011	Language of service - Both English and French	37	26	8	11	11	0	6	68	24	982
2008	Language of service - English only	37	29	5	13	12	0	4	69	26	1899
2008	Language of service - French only	50	25	9	7	0	1	7	82	7	70
2008	Language of service - Both English and French	40	27	6	10	10	0	6	72	21	876

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	38	19	8	4	5	67	13	1282
2017	Language of service - French only	23	67	2	5	2	0	90	8	32
2017	Language of service - Both English and French	31	35	20	9	3	2	67	13	700
2014	Language of service - English only	28	34	21	9	6	2	63	15	1417
2014	Language of service - French only	37	46	11	6	0	0	83	6	41
2014	Language of service - Both English and French	34	33	19	8	4	2	68	12	742
2011	Language of service - English only	25	33	24	9	6	2	59	16	2071
2011	Language of service - French only	33	43	11	10	2	1	77	12	76
2011	Language of service - Both English and French	27	34	20	10	6	2	62	17	978
2008	Language of service - English only	23	37	24	9	6	1	61	15	1903
2008	Language of service - French only	24	53	13	9	1	0	77	10	71
2008	Language of service - Both English and French	28	34	22	10	6	1	62	16	878

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	39	21	11	4	6	2	16	74	12	1281
2017	Language of service - French only	16	32	23	14	7	0	7	52	23	32
2017	Language of service - Both English and French	32	25	9	5	5	3	21	76	13	701
2014	Language of service - English only	38	23	11	4	7	3	15	74	13	1422
2014	Language of service - French only	15	26	20	10	2	4	22	57	16	41
2014	Language of service - Both English and French	31	21	17	7	6	3	15	63	15	742
2011	Language of service - English only	35	26	12	7	9	2	9	69	18	2064
2011	Language of service - French only	17	30	21	11	5	1	14	55	20	75
2011	Language of service - Both English and French	28	26	13	7	9	2	13	64	20	981

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language of service - English only	18	47	35	1285
2017	Language of service - French only	5	48	47	32
2017	Language of service - Both English and French	22	41	37	699
2014	Language of service - English only	21	46	32	1421
2014	Language of service - French only	25	52	23	41
2014	Language of service - Both English and French	25	48	27	743
2011	Language of service - English only	23	52	25	2069
2011	Language of service - French only	21	62	17	76
2011	Language of service - Both English and French	24	49	27	979

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language of service - English only	25	25	15	12	6	17	257
2017	Language of service - Both English and French	23	44	17	3	9	5	159
2014	Language of service - English only	29	31	12	14	9999	13	297
2014	Language of service - Both English and French	31	27	17	14	9999	11	187
2011	Language of service - English only	35	28	13	15	9999	9	462
2011	Language of service - French only	55	20	9	10	9999	5	15
2011	Language of service - Both English and French	35	29	17	9	9999	10	230

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	35	41	10	9	4	0	1	77	13	1280
2017	Language of service - French only	25	53	10	12	0	0	0	79	12	32
2017	Language of service - Both English and French	37	44	13	3	2	0	0	81	5	698
2014	Language of service - English only	32	40	13	7	6	1	0	73	14	1419
2014	Language of service - French only	14	58	18	5	0	6	0	76	5	41
2014	Language of service - Both English and French	29	45	15	7	3	1	0	75	10	739
2011	Language of service - English only	34	42	12	7	4	1	0	77	11	2067
2011	Language of service - French only	24	55	10	9	1	2	0	80	10	76
2011	Language of service - Both English and French	33	45	12	6	3	1	0	79	9	983
2008	Language of service - English only	38	42	9	5	4	1	0	82	9	1895
2008	Language of service - French only	45	46	4	2	0	0	3	94	2	71
2008	Language of service - Both English and French	45	37	12	4	2	0	0	82	6	876

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	34	22	14	10	1	1	53	25	1285
2017	Language of service - French only	18	42	16	10	12	3	0	62	22	32
2017	Language of service - Both English and French	19	42	17	14	7	1	0	62	21	699
2014	Language of service - English only	14	36	21	15	13	1	0	50	28	1424
2014	Language of service - French only	5	32	37	18	7	0	0	38	26	41
2014	Language of service - Both English and French	11	39	26	15	8	1	0	50	23	742
2011	Language of service - English only	15	38	20	15	10	1	0	54	25	2070
2011	Language of service - French only	16	40	26	11	5	2	0	57	17	75
2011	Language of service - Both English and French	18	39	20	14	8	1	0	57	22	982

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	11	23	38	16	8	0	5	25	36	1281
2017	Language of service - French only	3	39	34	20	2	0	3	23	43	32
2017	Language of service - Both English and French	11	22	39	18	7	0	3	26	34	697
2014	Language of service - English only	13	29	34	16	5	1	1	22	43	1411
2014	Language of service - French only	8	31	37	24	1	0	0	25	38	40
2014	Language of service - Both English and French	11	31	35	18	4	0	1	22	42	741
2011	Language of service - English only	13	29	34	16	6	1	3	22	43	2061
2011	Language of service - French only	11	34	25	26	5	0	0	30	45	74
2011	Language of service - Both English and French	12	29	34	16	6	1	2	22	42	974
2008	Language of service - English only	10	27	38	16	6	0	3	23	38	1894
2008	Language of service - French only	5	30	32	17	9	1	6	28	37	67
2008	Language of service - Both English and French	7	34	36	15	6	0	2	21	42	870

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	14	28	25	19	9	2	3	29	44	1279
2017	Language of service - French only	20	18	40	7	7	3	5	16	40	32
2017	Language of service - Both English and French	10	26	34	17	9	2	2	27	37	698
2014	Language of service - English only	20	26	31	13	7	2	2	21	47	1413
2014	Language of service - French only	16	29	22	16	8	7	0	27	50	41
2014	Language of service - Both English and French	19	29	32	13	5	1	1	19	49	741
2011	Language of service - English only	15	23	32	17	8	2	3	26	40	2052
2011	Language of service - French only	12	23	32	21	7	2	2	30	37	74
2011	Language of service - Both English and French	15	26	28	19	7	3	2	28	43	975
2008	Language of service - English only	14	22	32	19	9	1	3	29	38	1890
2008	Language of service - French only	1	18	35	22	12	7	6	39	22	67
2008	Language of service - Both English and French	10	26	32	20	8	1	3	29	38	874

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	16	23	31	16	7	2	5	25	42	1279
2017	Language of service - French only	34	47	12	0	0	6	0	0	87	32
2017	Language of service - Both English and French	19	25	32	13	6	1	4	20	46	698
2014	Language of service - English only	29	26	23	13	5	2	3	18	57	1410
2014	Language of service - French only	28	31	16	16	0	10	0	17	65	40
2014	Language of service - Both English and French	31	30	25	8	3	1	2	12	62	741
2011	Language of service - English only	19	25	29	15	6	2	4	22	47	2059
2011	Language of service - French only	22	35	24	8	7	3	0	16	59	74
2011	Language of service - Both English and French	21	28	27	13	6	2	3	20	52	977
2008	Language of service - English only	16	25	33	15	7	2	3	23	43	1886
2008	Language of service - French only	1	19	28	20	17	8	7	43	24	67
2008	Language of service - Both English and French	14	28	32	15	5	2	4	21	45	871

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	7	9	30	28	17	1	8	49	18	1267
2017	Language of service - French only	0	23	51	19	7	0	0	26	23	32
2017	Language of service - Both English and French	6	17	32	26	11	1	7	40	25	697
2014	Language of service - English only	8	14	29	31	12	1	4	46	23	1407
2014	Language of service - French only	3	12	48	12	19	6	0	33	16	40
2014	Language of service - Both English and French	10	19	33	25	9	1	3	35	30	740
2011	Language of service - English only	7	13	34	29	12	1	5	43	21	2049
2011	Language of service - French only	15	22	32	22	8	1	0	30	37	74
2011	Language of service - Both English and French	12	20	33	21	8	2	4	30	34	971
2008	Language of service - English only	5	13	35	29	12	1	5	43	19	1891
2008	Language of service - French only	5	17	28	30	12	2	5	45	24	68
2008	Language of service - Both English and French	8	23	33	22	9	1	4	32	33	871

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	20	28	15	10	1	4	26	44	1276
2017	Language of service - French only	14	17	35	19	7	0	8	29	34	32
2017	Language of service - Both English and French	15	22	28	16	11	2	4	29	40	697
2014	Language of service - English only	29	27	22	13	7	1	2	20	57	1414
2014	Language of service - French only	12	34	21	20	12	1	0	33	46	40
2014	Language of service - Both English and French	30	28	21	13	6	0	2	20	59	742
2011	Language of service - English only	26	26	24	13	7	1	3	21	54	2058
2011	Language of service - French only	14	24	33	19	9	0	1	29	39	74
2011	Language of service - Both English and French	23	26	26	14	7	1	3	22	51	975
2008	Language of service - English only	20	26	27	16	9	1	3	25	47	1892
2008	Language of service - French only	4	27	29	21	15	0	5	38	32	68
2008	Language of service - Both English and French	18	28	29	14	7	1	3	22	48	872

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	22	26	16	11	3	4	29	43	1280
2017	Language of service - French only	18	41	21	13	5	3	0	18	60	32
2017	Language of service - Both English and French	13	23	30	18	12	2	3	30	38	696
2014	Language of service - English only	16	20	27	21	11	3	3	33	38	1410
2014	Language of service - French only	15	41	23	8	6	7	0	15	61	40
2014	Language of service - Both English and French	19	23	29	19	6	1	3	26	43	739
2011	Language of service - English only	13	21	27	20	13	2	5	36	36	2053
2011	Language of service - French only	15	33	24	12	9	3	3	23	51	73
2011	Language of service - Both English and French	14	22	27	19	11	2	4	32	39	975
2008	Language of service - English only	15	21	26	20	12	2	5	34	38	1893
2008	Language of service - French only	12	18	37	23	7	0	3	31	31	67
2008	Language of service - Both English and French	14	26	27	20	9	1	4	30	42	874

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	25	29	13	7	3	5	22	47	1282
2017	Language of service - French only	22	35	28	10	5	0	0	15	58	31
2017	Language of service - Both English and French	13	21	40	14	6	1	5	22	36	697
2014	Language of service - English only	28	26	25	10	6	3	2	16	57	1414
2014	Language of service - French only	21	29	28	12	8	1	0	20	51	40
2014	Language of service - Both English and French	23	27	31	10	6	1	2	16	52	740

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	39	31	10	10	8	0	1	71	19	1284
2017	Language of service - French only	28	54	15	2	0	0	0	83	2	32
2017	Language of service - Both English and French	37	34	12	10	6	0	1	72	16	699
2014	Language of service - English only	40	28	10	12	9	1	1	69	21	1422
2014	Language of service - French only	25	37	23	13	2	0	0	62	15	41
2014	Language of service - Both English and French	36	38	11	9	6	0	0	74	15	743

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	34	42	10	8	6	1	76	13	1282
2017	Language of service - French only	34	61	5	0	0	0	95	0	32
2017	Language of service - Both English and French	35	41	11	10	2	0	77	12	698
2014	Language of service - English only	34	41	12	8	3	0	76	12	1423
2014	Language of service - French only	21	56	21	0	2	0	77	2	41
2014	Language of service - Both English and French	30	48	11	8	3	0	78	11	743

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	31	33	17	5	6	4	4	70	12	1282
2017	Language of service - French only	21	58	14	5	0	2	0	81	5	32
2017	Language of service - Both English and French	27	37	24	5	2	3	1	67	8	696
2014	Language of service - English only	35	33	16	6	3	6	1	73	9	1419
2014	Language of service - French only	7	58	14	9	0	9	4	74	11	41
2014	Language of service - Both English and French	23	41	22	4	3	5	1	69	8	744

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	32	39	15	6	5	2	1	73	12	1285
2017	Language of service - French only	23	58	17	2	0	0	0	81	2	32
2017	Language of service - Both English and French	29	42	19	5	2	2	1	74	7	697
2014	Language of service - English only	31	35	18	9	4	3	0	68	13	1420
2014	Language of service - French only	7	58	20	1	2	10	2	73	4	41
2014	Language of service - Both English and French	23	45	19	6	3	3	1	71	10	743
2011	Language of service - English only	24	37	19	10	7	3	0	63	18	2067
2011	Language of service - French only	16	46	16	8	4	10	0	69	13	76
2011	Language of service - Both English and French	24	42	15	9	5	4	0	69	15	983

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	37	14	7	6	0	73	13	1284
2017	Language of service - French only	31	54	0	14	0	0	86	14	32
2017	Language of service - Both English and French	37	39	12	7	4	0	76	11	701
2014	Language of service - English only	35	35	13	10	5	0	71	15	1422
2014	Language of service - French only	8	58	23	0	3	7	72	3	41
2014	Language of service - Both English and French	28	45	14	7	5	0	73	13	744
2011	Language of service - English only	31	39	13	10	7	0	71	17	2066
2011	Language of service - French only	26	48	15	5	4	2	75	10	76
2011	Language of service - Both English and French	32	40	13	10	5	1	72	15	981
2008	Language of service - English only	26	41	13	10	8	1	68	19	1894
2008	Language of service - French only	31	56	12	0	1	0	87	1	71
2008	Language of service - Both English and French	32	43	14	6	5	0	75	11	876

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	31	15	11	11	2	2	61	23	1286
2017	Language of service - French only	18	42	18	11	0	7	5	68	12	32
2017	Language of service - Both English and French	21	38	16	10	10	3	2	62	21	701
2014	Language of service - English only	30	34	13	12	8	2	1	66	21	1421
2014	Language of service - French only	8	40	30	3	16	3	0	49	20	41
2014	Language of service - Both English and French	19	41	19	10	9	2	1	61	19	742

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	40	39	13	5	2	1	80	7	1284
2017	Language of service - French only	15	55	13	0	14	3	72	15	31
2017	Language of service - Both English and French	32	45	14	3	4	2	79	7	701
2014	Language of service - English only	35	42	12	6	3	1	79	9	1422
2014	Language of service - French only	13	60	20	4	0	4	76	4	41
2014	Language of service - Both English and French	30	49	13	6	1	2	80	7	743
2011	Language of service - English only	36	41	11	7	3	1	79	10	2069
2011	Language of service - French only	25	51	17	2	3	1	77	5	76
2011	Language of service - Both English and French	31	44	14	6	3	3	77	9	981

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	34	37	12	7	6	2	2	74	14	1285
2017	Language of service - French only	16	50	24	10	0	0	0	66	10	32
2017	Language of service - Both English and French	30	40	13	8	7	2	0	71	15	698
2014	Language of service - English only	34	39	12	6	5	3	1	75	12	1423
2014	Language of service - French only	6	52	9	27	0	3	2	62	28	41
2014	Language of service - Both English and French	29	44	10	9	5	3	1	75	14	742
2011	Language of service - English only	34	38	11	8	5	3	1	75	13	2070
2011	Language of service - French only	20	46	18	9	3	4	0	68	13	76
2011	Language of service - Both English and French	33	38	11	8	6	4	1	74	14	981
2008	Language of service - English only	29	36	13	10	8	3	1	68	18	1900
2008	Language of service - French only	24	45	14	5	3	9	0	76	9	70
2008	Language of service - Both English and French	34	35	12	10	4	2	1	72	15	875

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	21	44	16	10	7	2	1	66	17	1284
2017	Language of service - French only	10	25	27	3	8	27	0	48	15	32
2017	Language of service - Both English and French	18	38	22	11	7	4	1	58	19	701
2014	Language of service - English only	20	38	20	11	8	2	1	60	20	1423
2014	Language of service - French only	6	22	34	20	8	4	6	32	31	40
2014	Language of service - Both English and French	17	35	24	14	6	4	1	54	21	743
2011	Language of service - English only	15	39	21	12	9	3	1	56	22	2068
2011	Language of service - French only	9	35	30	5	9	11	1	50	16	76
2011	Language of service - Both English and French	15	39	21	13	6	5	2	58	20	981

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	30	15	16	15	5	1	51	33	1280
2017	Language of service - French only	7	26	42	6	8	11	0	37	16	31
2017	Language of service - Both English and French	18	30	17	15	13	6	2	52	30	699
2014	Language of service - English only	17	29	15	19	16	4	1	48	37	1423
2014	Language of service - French only	3	26	17	28	4	20	2	37	42	41
2014	Language of service - Both English and French	17	26	18	16	16	5	1	46	34	742
2011	Language of service - English only	15	26	15	19	19	5	1	44	40	2062
2011	Language of service - French only	11	29	22	13	15	8	2	44	31	76
2011	Language of service - Both English and French	13	29	17	16	15	7	2	47	35	980

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	48	6	13	6	0	76	19	1283
2017	Language of service - French only	26	57	10	7	0	0	83	7	32
2017	Language of service - Both English and French	31	49	6	8	6	0	80	14	701
2014	Language of service - English only	26	46	6	14	7	0	73	21	1417
2014	Language of service - French only	11	75	8	6	0	0	86	6	41
2014	Language of service - Both English and French	23	50	8	12	7	0	73	19	742
2011	Language of service - English only	32	46	3	13	6	0	78	19	2067
2011	Language of service - French only	38	48	6	5	2	0	86	7	76
2011	Language of service - Both English and French	35	46	5	9	4	0	82	13	983
2008	Language of service - English only	32	49	4	10	5	0	81	15	1898
2008	Language of service - French only	51	38	7	1	0	3	92	1	71
2008	Language of service - Both English and French	36	49	5	7	3	0	85	10	876

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	37	37	8	11	7	0	74	18	1283
2017	Language of service - French only	26	53	16	5	0	0	79	5	32
2017	Language of service - Both English and French	35	36	11	9	7	2	73	17	701
2014	Language of service - English only	38	35	8	11	8	0	73	18	1418
2014	Language of service - French only	17	63	6	7	1	6	85	8	41
2014	Language of service - Both English and French	34	39	9	11	8	0	72	19	742
2011	Language of service - English only	40	36	5	12	7	0	76	19	2069
2011	Language of service - French only	31	44	14	11	0	0	75	11	76
2011	Language of service - Both English and French	38	36	9	10	6	1	75	16	978

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	41	36	6	11	5	78	16	1280
2017	Language of service - French only	24	55	21	0	0	79	0	32
2017	Language of service - Both English and French	46	40	8	3	3	86	7	698
2014	Language of service - English only	37	40	8	9	5	78	14	1418
2014	Language of service - French only	20	59	6	15	0	79	15	41
2014	Language of service - Both English and French	34	43	9	10	4	77	14	741

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	69	21	3	2	1	0	4	94	3	1283
2017	Language of service - French only	33	50	14	3	0	0	0	83	3	32
2017	Language of service - Both English and French	53	34	6	5	2	0	1	88	7	699
2014	Language of service - English only	68	21	5	1	1	1	2	92	3	1419
2014	Language of service - French only	13	60	9	9	3	0	6	77	13	41
2014	Language of service - Both English and French	45	34	8	7	5	0	1	80	12	741
2011	Language of service - English only	73	16	5	1	1	1	2	93	2	2072
2011	Language of service - French only	45	35	6	8	3	0	2	82	12	76
2011	Language of service - Both English and French	53	31	6	6	3	1	0	85	9	983
2008	Language of service - English only	73	18	3	1	1	1	2	95	2	1899
2008	Language of service - French only	58	21	6	4	0	0	11	88	5	71
2008	Language of service - Both English and French	53	31	5	7	4	0	0	84	10	878

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	79	13	3	1	1	0	4	95	1	1284
2017	Language of service - French only	31	47	10	6	6	0	0	78	12	32
2017	Language of service - Both English and French	49	29	7	10	5	0	1	78	15	701
2014	Language of service - English only	76	13	5	1	1	0	3	93	2	1419
2014	Language of service - French only	24	53	8	3	0	0	12	88	3	41
2014	Language of service - Both English and French	42	31	9	11	5	1	1	74	16	741
2011	Language of service - English only	79	11	4	1	1	0	3	94	2	2067
2011	Language of service - French only	47	41	7	3	2	0	0	88	5	74
2011	Language of service - Both English and French	47	27	9	11	5	0	1	75	16	982
2008	Language of service - English only	79	12	3	1	1	0	3	95	2	1903
2008	Language of service - French only	57	21	7	1	0	6	9	90	1	71
2008	Language of service - Both English and French	49	26	7	11	5	0	1	76	17	877

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	77	9	4	0	1	0	7	94	2	1286
2017	Language of service - French only	60	37	0	0	3	0	0	97	3	31
2017	Language of service - Both English and French	55	24	7	7	5	0	2	81	12	699
2014	Language of service - English only	81	7	4	0	1	0	6	94	1	1421
2014	Language of service - French only	43	49	2	0	0	0	6	98	0	41
2014	Language of service - Both English and French	56	23	8	4	6	1	3	82	10	742
2011	Language of service - English only	78	8	5	1	1	1	7	93	2	2068
2011	Language of service - French only	63	28	4	1	0	0	3	94	1	76
2011	Language of service - Both English and French	59	20	7	6	5	0	3	82	12	983
2008	Language of service - English only	75	7	4	0	1	0	13	94	2	1901
2008	Language of service - French only	75	16	3	0	0	0	5	97	0	71
2008	Language of service - Both English and French	59	17	6	9	6	0	4	79	15	877

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	82	9	3	1	1	0	5	95	2	1282
2017	Language of service - French only	80	20	0	0	0	0	0	100	0	32
2017	Language of service - Both English and French	72	14	5	3	4	0	1	88	7	699
2014	Language of service - English only	82	7	3	0	0	0	6	96	1	1421
2014	Language of service - French only	50	49	0	0	0	0	2	100	0	41
2014	Language of service - Both English and French	67	19	5	3	3	1	2	88	6	743
2011	Language of service - English only	80	7	4	1	1	0	7	94	2	2070
2011	Language of service - French only	70	27	1	0	2	0	0	97	2	76
2011	Language of service - Both English and French	71	15	4	3	3	0	3	89	7	983
2008	Language of service - English only	78	6	3	0	1	1	11	95	2	1895
2008	Language of service - French only	72	18	3	0	0	0	6	97	0	71
2008	Language of service - Both English and French	73	12	4	4	4	0	3	89	8	876

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	69	11	6	1	1	2	10	91	2	1285
2017	Language of service - French only	23	42	8	0	6	2	19	83	7	32
2017	Language of service - Both English and French	45	29	10	7	4	2	3	78	12	700
2014	Language of service - English only	68	12	8	1	1	2	9	90	1	1421
2014	Language of service - French only	16	69	8	3	0	1	3	89	3	41
2014	Language of service - Both English and French	40	27	12	9	4	3	5	73	14	741

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	72	11	6	2	0	3	5	91	2	1281
2017	Language of service - French only	36	52	7	5	0	0	0	88	5	32
2017	Language of service - Both English and French	51	34	7	4	2	1	1	87	5	697
2014	Language of service - English only	72	11	6	0	1	4	6	92	1	1419
2014	Language of service - French only	17	45	23	9	0	0	6	66	10	41
2014	Language of service - Both English and French	44	31	9	7	3	3	2	79	11	743
2011	Language of service - English only	73	13	6	0	1	3	4	92	1	2068
2011	Language of service - French only	46	38	7	5	3	1	0	85	8	75
2011	Language of service - Both English and French	56	26	8	5	3	2	1	84	8	982
2008	Language of service - English only	73	14	6	1	1	2	4	92	2	1899
2008	Language of service - French only	57	37	2	1	3	0	0	94	4	71
2008	Language of service - Both English and French	53	27	8	6	3	1	1	82	9	875

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	23	77	1283
2017	Language of service - French only	14	86	32
2017	Language of service - Both English and French	19	81	699
2014	Language of service - English only	25	75	1421
2014	Language of service - French only	15	85	41
2014	Language of service - Both English and French	23	77	742

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	42	279
2017	Language of service - Both English and French	58	114
2014	Language of service - English only	45	329
2014	Language of service - Both English and French	51	158

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	71	279
2017	Language of service - Both English and French	69	114
2014	Language of service - English only	71	329
2014	Language of service - Both English and French	62	158

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	279
2017	Language of service - Both English and French	11	114
2014	Language of service - English only	7	329
2014	Language of service - Both English and French	10	158

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	3	279
2014	Language of service - English only	2	329

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	279
2014	Language of service - English only	7	329
2014	Language of service - Both English and French	4	158

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	14	279
2017	Language of service - Both English and French	13	114
2014	Language of service - English only	18	329
2014	Language of service - Both English and French	10	158

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	2	279
2017	Language of service - Both English and French	4	114
2014	Language of service - English only	3	329
2014	Language of service - Both English and French	4	158

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	47	280
2017	Language of service - Both English and French	39	114
2014	Language of service - English only	48	329
2014	Language of service - Both English and French	40	157

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	49	280
2017	Language of service - Both English and French	35	114
2014	Language of service - English only	47	329
2014	Language of service - Both English and French	40	157

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	43	280
2017	Language of service - Both English and French	42	114
2014	Language of service - English only	38	329
2014	Language of service - Both English and French	42	157

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	37	280
2017	Language of service - Both English and French	31	114
2014	Language of service - English only	37	329
2014	Language of service - Both English and French	39	157

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	32	280
2017	Language of service - Both English and French	22	114
2014	Language of service - English only	27	329
2014	Language of service - Both English and French	25	157

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	64	280
2017	Language of service - Both English and French	78	114
2014	Language of service - English only	59	329
2014	Language of service - Both English and French	56	157

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	42	280
2017	Language of service - Both English and French	23	114
2014	Language of service - English only	32	329
2014	Language of service - Both English and French	39	157

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	280
2017	Language of service - Both English and French	0	114
2014	Language of service - English only	2	329

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	280
2017	Language of service - Both English and French	17	114
2014	Language of service - English only	6	329
2014	Language of service - Both English and French	11	157

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	21	280
2017	Language of service - Both English and French	7	114
2014	Language of service - English only	16	329
2014	Language of service - Both English and French	21	157

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	56	280
2017	Language of service - Both English and French	47	114
2014	Language of service - English only	51	329
2014	Language of service - Both English and French	44	157

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	44	280
2017	Language of service - Both English and French	45	114
2014	Language of service - English only	49	329
2014	Language of service - Both English and French	30	157

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	280
2017	Language of service - Both English and French	11	114
2014	Language of service - English only	9	329
2014	Language of service - Both English and French	13	157

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	51	279
2017	Language of service - Both English and French	49	114
2014	Language of service - English only	42	329
2014	Language of service - Both English and French	53	158

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	27	279
2017	Language of service - Both English and French	42	114
2014	Language of service - English only	34	329
2014	Language of service - Both English and French	38	158

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	15	279
2017	Language of service - Both English and French	10	114
2014	Language of service - English only	10	329
2014	Language of service - Both English and French	13	158

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	27	279
2017	Language of service - Both English and French	12	114
2014	Language of service - English only	21	329
2014	Language of service - Both English and French	25	158

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	15	279
2017	Language of service - Both English and French	15	114
2014	Language of service - English only	11	329
2014	Language of service - Both English and French	18	158

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	279
2017	Language of service - Both English and French	6	114
2014	Language of service - English only	9	329
2014	Language of service - Both English and French	10	158

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	14	279
2017	Language of service - Both English and French	8	114
2014	Language of service - English only	24	329
2014	Language of service - Both English and French	23	158

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	6	279
2017	Language of service - Both English and French	8	114
2014	Language of service - English only	10	329
2014	Language of service - Both English and French	16	158

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	31	279
2017	Language of service - Both English and French	31	114
2014	Language of service - English only	25	329
2014	Language of service - Both English and French	21	158

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	259
2017	Language of service - Both English and French	26	105
2014	Language of service - English only	14	296
2014	Language of service - Both English and French	17	145

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	15	259
2017	Language of service - Both English and French	29	105
2014	Language of service - English only	22	296
2014	Language of service - Both English and French	17	145

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	6	259
2017	Language of service - Both English and French	24	105
2014	Language of service - English only	10	296
2014	Language of service - Both English and French	10	145

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	259
2017	Language of service - Both English and French	18	105
2014	Language of service - English only	8	296
2014	Language of service - Both English and French	11	145

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	13	259
2017	Language of service - Both English and French	11	105
2014	Language of service - English only	10	296
2014	Language of service - Both English and French	10	145

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	18	259
2017	Language of service - Both English and French	10	105
2014	Language of service - English only	13	296
2014	Language of service - Both English and French	13	145

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	259
2017	Language of service - Both English and French	8	105
2014	Language of service - English only	8	296
2014	Language of service - Both English and French	8	145

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	14	259
2017	Language of service - Both English and French	5	105
2014	Language of service - English only	9	296
2014	Language of service - Both English and French	14	145

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	259
2017	Language of service - Both English and French	6	105
2014	Language of service - English only	6	296
2014	Language of service - Both English and French	12	145

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	28	259
2017	Language of service - Both English and French	14	105
2014	Language of service - English only	21	296
2014	Language of service - Both English and French	23	145

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	259
2017	Language of service - Both English and French	20	105
2014	Language of service - English only	4	296
2014	Language of service - Both English and French	10	145

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	52	259
2017	Language of service - Both English and French	34	105
2014	Language of service - English only	44	296
2014	Language of service - Both English and French	44	145

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	57	259
2017	Language of service - Both English and French	55	105
2014	Language of service - English only	59	296
2014	Language of service - Both English and French	48	145

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	105

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	259
2017	Language of service - Both English and French	8	105
2014	Language of service - English only	12	296
2014	Language of service - Both English and French	16	145

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	91	9	280
2017	Language of service - Both English and French	97	3	114

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	20	23	9	11	15	3	48	24	1283
2017	Language of service - French only	15	29	17	0	5	33	2	67	7	32
2017	Language of service - Both English and French	13	23	25	10	8	17	5	46	23	700
2014	Language of service - English only	14	25	23	10	11	14	3	47	26	1421
2014	Language of service - French only	5	38	20	2	9	17	9	58	16	40
2014	Language of service - Both English and French	11	27	22	11	8	17	4	48	24	742

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	25	30	22	9	8	6	1	58	18	1281
2017	Language of service - French only	20	47	22	0	5	6	0	71	5	31
2017	Language of service - Both English and French	25	32	21	10	5	6	1	61	16	701
2014	Language of service - English only	24	32	20	9	8	6	0	60	18	1421
2014	Language of service - French only	6	53	23	2	14	1	0	60	16	40
2014	Language of service - Both English and French	20	34	22	10	6	7	1	59	17	743
2011	Language of service - English only	29	38	14	10	5	3	0	70	15	2061
2011	Language of service - French only	17	56	16	1	6	3	0	76	8	76
2011	Language of service - Both English and French	26	44	15	7	4	4	0	73	12	978

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	8	92	1280
2017	Language of service - French only	0	100	32
2017	Language of service - Both English and French	7	93	700
2014	Language of service - English only	10	90	1418
2014	Language of service - Both English and French	9	91	742

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	48	115
2017	Language of service - Both English and French	44	33
2014	Language of service - English only	33	126
2014	Language of service - Both English and French	27	53

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	66	115
2017	Language of service - Both English and French	90	33
2014	Language of service - English only	78	126
2014	Language of service - Both English and French	83	53

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	115
2014	Language of service - English only	5	126

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Language of service - Both English and French	0	53

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	115
2014	Language of service - English only	9	126

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	16	115
2017	Language of service - Both English and French	14	33
2014	Language of service - English only	10	126
2014	Language of service - Both English and French	9	53

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	115
2014	Language of service - English only	5	126
2014	Language of service - Both English and French	9	53

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	14	114
2014	Language of service - English only	25	124

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	114
2017	Language of service - Both English and French	10	33
2014	Language of service - English only	16	124

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	114
2014	Language of service - English only	16	124

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	Language of service - Both English and French	0	53

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	17	114
2017	Language of service - Both English and French	40	33
2014	Language of service - English only	15	124
2014	Language of service - Both English and French	24	53

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	36	114
2017	Language of service - Both English and French	68	33
2014	Language of service - English only	41	124
2014	Language of service - Both English and French	30	53

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	33

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	15	114
2017	Language of service - Both English and French	10	33
2014	Language of service - English only	6	124
2014	Language of service - Both English and French	10	53

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	19	114
2017	Language of service - Both English and French	13	33
2014	Language of service - English only	13	124
2014	Language of service - Both English and French	14	53

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	114
2014	Language of service - English only	12	124

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	33

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	19	114
2017	Language of service - Both English and French	13	33
2014	Language of service - English only	21	124
2014	Language of service - Both English and French	50	53

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	35	114
2017	Language of service - Both English and French	64	34
2014	Language of service - English only	30	124
2014	Language of service - Both English and French	37	53

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	14	114
2017	Language of service - Both English and French	9	34
2014	Language of service - English only	19	124
2014	Language of service - Both English and French	25	53

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	114
2014	Language of service - English only	7	124

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	23	114
2017	Language of service - Both English and French	9	34
2014	Language of service - English only	16	124
2014	Language of service - Both English and French	14	53

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	114
2014	Language of service - English only	5	124
2014	Language of service - Both English and French	14	53

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	114
2014	Language of service - English only	9	124

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	114
2014	Language of service - English only	7	124
2014	Language of service - Both English and French	9	53

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	114
2014	Language of service - English only	8	124
2014	Language of service - Both English and French	11	53

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	43	114
2017	Language of service - Both English and French	29	34
2014	Language of service - English only	48	124
2014	Language of service - Both English and French	46	53

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	6	106
2014	Language of service - English only	4	114

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	106
2017	Language of service - Both English and French	10	32
2014	Language of service - English only	10	114

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	106
2014	Language of service - English only	0	114
2014	Language of service - Both English and French	0	49

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Language of service - Both English and French	0	49

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	106
2017	Language of service - Both English and French	0	32

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Language of service - English only	5	114

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	106

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	106
2014	Language of service - English only	9	114

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	106
2014	Language of service - English only	8	114
2014	Language of service - Both English and French	14	49

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	27	106
2017	Language of service - Both English and French	35	32
2014	Language of service - English only	28	114
2014	Language of service - Both English and French	25	49

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	16	106
2017	Language of service - Both English and French	33	32
2014	Language of service - English only	9	114
2014	Language of service - Both English and French	16	49

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	57	106
2017	Language of service - Both English and French	68	32
2014	Language of service - English only	49	114
2014	Language of service - Both English and French	48	49

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	66	106
2017	Language of service - Both English and French	35	32
2014	Language of service - English only	62	114
2014	Language of service - Both English and French	65	49

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	32

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	11	106
2014	Language of service - English only	13	114
2014	Language of service - Both English and French	18	49

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	99	1	115
2017	Language of service - Both English and French	97	3	34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	20	25	4	6	21	5	53	13	1281
2017	Language of service - French only	5	33	9	5	0	38	10	73	9	32
2017	Language of service - Both English and French	17	22	24	6	2	24	5	54	12	701
2014	Language of service - English only	16	21	26	6	5	23	4	50	15	1422
2014	Language of service - French only	3	37	21	8	2	22	6	57	14	41
2014	Language of service - Both English and French	14	24	24	5	3	25	5	54	11	742

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	29	31	19	6	5	8	2	67	13	1277
2017	Language of service - French only	12	48	13	5	0	22	0	78	6	32
2017	Language of service - Both English and French	27	31	20	6	2	12	1	68	9	698
2014	Language of service - English only	27	30	22	6	4	10	0	63	12	1419
2014	Language of service - French only	6	49	16	8	2	18	2	68	12	41
2014	Language of service - Both English and French	19	37	22	6	3	12	1	65	10	743
2011	Language of service - English only	33	36	16	6	4	5	0	72	11	2058
2011	Language of service - French only	18	49	21	6	0	5	0	71	7	76
2011	Language of service - Both English and French	26	46	14	5	2	6	0	77	8	981

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	13	87	1283
2017	Language of service - Both English and French	10	90	701
2014	Language of service - English only	16	84	1411
2014	Language of service - Both English and French	10	90	741

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	66	34	193
2017	Language of service - Both English and French	67	33	86
2014	Language of service - English only	68	32	211
2014	Language of service - Both English and French	66	34	81

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	41	44	4	3	6	2	87	9	143
2017	Language of service - Both English and French	43	39	12	1	4	0	82	6	64
2014	Language of service - English only	51	33	4	7	4	1	85	11	138
2014	Language of service - Both English and French	46	25	9	11	8	2	72	19	57

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	54	9	5	3	1	1	83	8	1285
2017	Language of service - French only	8	63	14	10	3	0	3	73	13	32
2017	Language of service - Both English and French	23	49	12	7	2	2	4	77	10	698
2014	Language of service - English only	30	51	9	5	3	2	1	83	8	1423
2014	Language of service - French only	9	74	7	8	0	1	1	85	8	41
2014	Language of service - Both English and French	22	52	12	7	2	1	4	78	9	744
2011	Language of service - English only	28	55	7	6	2	1	2	85	8	2067
2011	Language of service - French only	15	41	31	7	2	3	0	58	10	76
2011	Language of service - Both English and French	24	51	11	7	2	1	4	79	9	979
2008	Language of service - English only	27	53	9	6	2	1	1	82	9	1903
2008	Language of service - French only	10	50	23	13	3	1	1	61	16	71
2008	Language of service - Both English and French	27	46	13	6	2	1	5	77	9	877

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	8	24	22	18	14	12	2	37	37	1283
2017	Language of service - French only	3	31	26	17	0	18	5	45	22	31
2017	Language of service - Both English and French	12	23	20	13	13	15	4	43	33	695
2014	Language of service - English only	8	25	25	14	14	12	2	39	32	1420
2014	Language of service - French only	2	17	30	17	3	21	10	28	29	41
2014	Language of service - Both English and French	8	26	26	15	9	13	4	41	28	744
2011	Language of service - English only	9	29	22	14	13	11	2	43	31	2068
2011	Language of service - French only	5	21	26	14	6	24	4	36	28	76
2011	Language of service - Both English and French	8	29	23	13	7	15	4	46	25	980

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	40	35	10	5	4	5	1	80	9	1283
2017	Language of service - French only	22	43	24	0	0	9	3	73	0	32
2017	Language of service - Both English and French	34	39	10	3	4	7	3	81	7	701
2014	Language of service - English only	39	34	13	5	3	6	1	77	9	1425
2014	Language of service - French only	7	51	30	2	2	7	1	63	4	41
2014	Language of service - Both English and French	31	39	14	6	2	4	4	77	8	744
2011	Language of service - English only	35	36	12	7	4	5	2	76	11	2066
2011	Language of service - French only	24	52	13	3	2	4	0	80	6	76
2011	Language of service - Both English and French	35	39	10	6	2	5	4	81	8	980
2008	Language of service - English only	30	40	12	6	3	6	1	76	10	1900
2008	Language of service - French only	25	56	14	1	0	3	1	84	1	71
2008	Language of service - Both English and French	31	39	12	5	3	4	5	78	9	876

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	25	32	16	12	8	6	1	61	22	1282
2017	Language of service - French only	25	40	19	5	0	9	3	73	5	32
2017	Language of service - Both English and French	25	38	15	5	7	7	3	70	13	697
2014	Language of service - English only	22	32	18	10	9	9	1	60	21	1421
2014	Language of service - French only	8	42	32	2	14	1	1	52	16	41
2014	Language of service - Both English and French	21	38	17	8	5	7	4	66	14	742
2011	Language of service - English only	23	33	16	11	8	8	1	62	21	2064
2011	Language of service - French only	13	42	19	17	0	8	1	61	19	76
2011	Language of service - Both English and French	24	38	14	9	4	8	3	71	14	980
2008	Language of service - English only	23	35	13	14	9	5	1	62	24	1899
2008	Language of service - French only	30	44	19	3	0	3	1	76	3	71
2008	Language of service - Both English and French	29	39	12	10	4	3	4	72	15	874

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	52	26	8	5	6	2	79	12	1283
2017	Language of service - French only	25	45	22	7	0	0	71	7	32
2017	Language of service - Both English and French	46	31	10	9	4	1	78	13	699

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	54	24	10	4	7	1	1	79	11	1283
2017	Language of service - French only	28	45	25	3	0	0	0	73	3	32
2017	Language of service - Both English and French	44	33	12	5	4	1	0	78	10	701

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	37	18	14	10	2	57	25	1283
2017	Language of service - French only	16	41	16	20	7	0	56	27	32
2017	Language of service - Both English and French	18	40	24	10	4	4	61	14	700

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	15	37	18	17	12	1	52	29	1285
2017	Language of service - French only	7	62	11	8	12	0	69	19	32
2017	Language of service - Both English and French	15	40	20	14	10	1	55	24	700

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	8	18	18	20	36	25	56	1282
2017	Language of service - French only	9	11	29	14	37	20	51	32
2017	Language of service - Both English and French	8	19	21	21	32	26	52	698

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	29	26	14	9	51	23	1280
2017	Language of service - French only	13	13	31	30	12	26	43	32
2017	Language of service - Both English and French	19	26	29	16	10	45	26	701

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	31	33	19	6	5	5	68	12	1278
2017	Language of service - French only	7	27	42	19	2	3	35	22	32
2017	Language of service - Both English and French	24	31	21	16	5	3	58	21	698

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	21	21	24	17	16	0	1	42	33	1281
2017	Language of service - French only	13	26	18	20	20	0	2	41	41	32
2017	Language of service - Both English and French	21	21	22	18	15	1	2	44	34	699

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	41	29	16	6	5	0	3	72	11	1279
2017	Language of service - French only	31	31	11	5	0	3	20	79	6	32
2017	Language of service - Both English and French	33	30	16	10	7	0	3	65	18	695

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	20	31	25	12	12	0	51	25	1275
2017	Language of service - French only	32	18	24	24	2	0	50	27	32
2017	Language of service - Both English and French	21	28	30	10	11	1	49	21	694

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	28	30	21	12	8	0	1	59	20	1273
2017	Language of service - French only	24	32	23	7	14	0	0	56	21	32
2017	Language of service - Both English and French	22	41	22	8	5	1	1	64	13	693

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	32	22	14	6	1	1	57	21	1276
2017	Language of service - French only	15	25	34	24	0	0	2	41	24	32
2017	Language of service - Both English and French	20	38	26	10	4	0	1	59	15	693

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	34	30	18	12	5	1	1	65	17	1276
2017	Language of service - French only	21	37	21	7	12	0	2	59	19	32
2017	Language of service - Both English and French	24	38	22	10	5	1	1	63	15	694

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	34	31	19	10	5	1	65	15	1271
2017	Language of service - French only	16	35	21	10	19	0	51	28	32
2017	Language of service - Both English and French	29	35	24	6	6	0	64	11	691

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	45	27	16	6	5	0	73	11	1283
2017	Language of service - French only	45	37	18	0	0	0	82	0	32
2017	Language of service - Both English and French	51	25	14	7	2	1	77	9	699

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	72	11	8	5	3	0	1	84	8	1283
2017	Language of service - French only	73	14	10	0	0	0	2	90	0	31
2017	Language of service - Both English and French	65	20	4	6	2	1	2	88	8	698

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	51	31	12	4	2	1	82	6	1282
2017	Language of service - French only	42	29	27	0	0	2	72	0	32
2017	Language of service - Both English and French	40	38	14	4	3	1	79	7	699

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	56	21	9	8	5	0	78	13	1285
2017	Language of service - French only	48	20	26	5	0	2	69	5	32
2017	Language of service - Both English and French	51	25	16	4	3	1	77	7	700

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	54	16	8	2	1	18	87	4	1280
2017	Language of service - French only	55	20	2	0	0	22	97	0	32
2017	Language of service - Both English and French	51	18	8	3	1	19	86	5	698

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	55	29	10	2	1	2	86	4	1271
2017	Language of service - French only	68	14	10	0	0	7	89	0	31
2017	Language of service - Both English and French	59	26	8	2	1	5	89	3	692

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	58	20	7	6	6	2	80	12	1281
2017	Language of service - French only	59	20	16	0	2	2	81	2	32
2017	Language of service - Both English and French	67	15	6	4	2	6	88	6	696

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	49	33	14	2	1	0	1	82	3	1281
2017	Language of service - French only	45	21	31	3	0	0	0	66	3	32
2017	Language of service - Both English and French	46	33	13	5	1	1	1	80	6	695

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	13	29	36	13	9	41	22	1285
2017	Language of service - French only	3	37	44	2	14	39	17	32
2017	Language of service - Both English and French	10	29	38	16	7	39	23	701

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	9	17	41	20	12	1	33	26	1280
2017	Language of service - French only	2	20	38	31	8	0	39	22	32
2017	Language of service - Both English and French	6	19	45	19	11	0	30	25	701

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	10	20	26	20	22	2	0	11	89	1286
2017	Language of service - French only	8	35	15	24	19	0	0	8	92	32
2017	Language of service - Both English and French	12	20	23	19	24	2	1	13	87	700

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	37	1059
2017	Language of service - French only	16	29
2017	Language of service - Both English and French	30	561

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	45	1059
2017	Language of service - French only	28	29
2017	Language of service - Both English and French	44	561

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	16	1059
2017	Language of service - French only	9	29
2017	Language of service - Both English and French	27	561

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	79	1059
2017	Language of service - French only	50	29
2017	Language of service - Both English and French	70	561

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	3	1059
2017	Language of service - French only	3	29
2017	Language of service - Both English and French	9	561

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	30	1059
2017	Language of service - French only	39	29
2017	Language of service - Both English and French	42	561

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language of service - English only	2	30	19	12	6	31	1036
2017	Language of service - French only	3	32	19	7	0	39	26
2017	Language of service - Both English and French	4	25	17	20	8	26	554

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	10	23	13	22	26	1	4	35	51	1063
2017	Language of service - French only	10	8	23	31	15	0	13	21	52	29
2017	Language of service - Both English and French	9	17	22	20	26	1	6	27	49	566

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	4	12	11	20	48	2	3	17	71	1063
2017	Language of service - French only	0	8	14	20	52	0	6	8	77	29
2017	Language of service - Both English and French	2	8	15	23	45	2	5	11	73	566

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 110. In what official language(s) do you provide services to the public?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.