2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	39	14	11	18	58	29	864
2017	Not a person with a disability	23	42	13	10	12	65	21	7825
2014	Person with a disability	21	37	14	13	15	58	28	882
2014	Not a person with a disability	23	43	15	10	9	66	19	9959
2011	Person with a disability	27	37	11	10	14	64	25	673
2011	Not a person with a disability	32	40	13	8	8	72	16	10884
2008	Person with a disability	28	37	10	11	14	65	25	531
2008	Not a person with a disability	30	41	12	10	7	71	17	8241

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	24	16	16	32	0	0	36	48	861
2017	Not a person with a disability	16	30	16	16	22	0	0	47	37	7813

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	36	10	5	6	79	11	862
2017	Not a person with a disability	44	37	11	5	4	81	8	7799
2014	Person with a disability	52	27	11	3	6	80	9	880
2014	Not a person with a disability	52	33	9	3	3	85	6	9944
2011	Person with a disability	55	29	8	4	4	84	8	678
2011	Not a person with a disability	54	33	8	3	2	87	5	10892

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	39	16	9	10	65	19	862
2017	Not a person with a disability	32	43	13	7	6	75	12	7777
2014	Person with a disability	31	40	14	6	9	71	15	878
2014	Not a person with a disability	35	43	12	6	4	78	10	9947
2011	Person with a disability	33	40	12	9	7	73	16	675
2011	Not a person with a disability	40	43	9	5	3	84	8	10886
2008	Person with a disability	33	45	7	11	4	78	15	536
2008	Not a person with a disability	40	45	7	5	3	84	8	8282

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	21	18	19	32	1	31	51	864
2017	Not a person with a disability	16	28	21	16	18	1	45	34	7805
2014	Person with a disability	13	25	19	16	27	0	38	43	882
2014	Not a person with a disability	17	33	21	16	13	1	50	29	9967
2011	Person with a disability	14	29	18	14	24	1	44	38	678
2011	Not a person with a disability	21	35	21	12	10	1	56	22	10884

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	25	17	20	27	36	47	862
2017	Not a person with a disability	16	31	20	17	15	48	32	7804
2014	Person with a disability	13	27	18	18	23	40	42	880
2014	Not a person with a disability	17	35	21	16	11	51	28	9960
2011	Person with a disability	14	29	16	19	21	43	40	678
2011	Not a person with a disability	21	38	19	13	9	59	22	10882
2008	Person with a disability	12	33	19	19	17	45	36	534
2008	Not a person with a disability	19	40	16	15	9	60	24	8282

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	20	21	15	27	4	0	35	43	863
2017	Not a person with a disability	20	24	21	15	16	4	1	46	33	7802
2014	Person with a disability	17	20	17	16	25	5	1	40	43	882
2014	Not a person with a disability	20	26	21	15	14	4	1	48	30	9966
2011	Person with a disability	17	27	13	13	26	4	1	45	41	676
2011	Not a person with a disability	23	28	19	13	12	4	1	54	26	10889
2008	Person with a disability	15	26	18	18	17	5	0	43	38	534
2008	Not a person with a disability	21	31	18	14	10	5	0	54	27	8274

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	28	15	11	17	2	1	55	29	865
2017	Not a person with a disability	31	33	16	10	9	1	1	65	19	7821
2014	Person with a disability	27	26	15	12	17	2	0	55	30	881
2014	Not a person with a disability	31	33	17	10	8	2	0	65	18	9961
2011	Person with a disability	28	28	12	11	18	2	1	58	29	677
2011	Not a person with a disability	31	33	16	9	8	2	0	66	18	10879
2008	Person with a disability	27	29	10	13	18	2	0	58	32	534
2008	Not a person with a disability	29	33	15	11	10	2	0	63	22	8284

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	28	14	14	17	1	0	54	32	863
2017	Not a person with a disability	31	33	14	11	10	1	0	65	21	7816
2014	Person with a disability	26	28	14	13	17	1	0	55	31	883
2014	Not a person with a disability	29	35	15	12	8	1	0	65	20	9963
2011	Person with a disability	26	31	12	13	17	0	1	57	31	677
2011	Not a person with a disability	29	36	13	12	9	1	0	66	21	10878
2008	Person with a disability	23	31	8	16	20	1	0	55	37	534
2008	Not a person with a disability	28	36	12	13	11	0	0	64	24	8276

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	25	16	11	18	0	54	29	860
2017	Not a person with a disability	35	30	15	8	10	1	66	19	7805
2014	Person with a disability	31	25	16	9	17	1	57	27	882
2014	Not a person with a disability	35	32	16	9	7	1	68	16	9953

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	21	15	16	32	3	34	50	865
2017	Not a person with a disability	15	28	18	16	19	4	45	36	7819
2014	Person with a disability	13	21	17	19	27	4	35	48	881
2014	Not a person with a disability	15	30	19	16	15	4	48	32	9956
2011	Person with a disability	11	24	16	18	29	2	36	48	678
2011	Not a person with a disability	16	30	20	15	16	4	47	32	10892

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	21	14	19	35	2	30	55	863
2017	Not a person with a disability	13	26	18	19	23	1	40	42	7813
2014	Person with a disability	11	21	16	21	29	2	33	51	881
2014	Not a person with a disability	14	27	20	18	19	2	42	38	9959
2011	Person with a disability	11	24	16	16	32	1	35	49	678
2011	Not a person with a disability	16	30	19	15	18	2	47	34	10889
2008	Person with a disability	12	25	17	17	28	1	38	45	535
2008	Not a person with a disability	16	30	18	16	19	2	47	35	8276

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	17	17	23	34	2	24	58	864
2017	Not a person with a disability	10	23	20	21	23	3	34	45	7803
2014	Person with a disability	8	19	16	24	29	3	28	55	882
2014	Not a person with a disability	10	25	21	22	20	2	35	44	9957
2011	Person with a disability	7	24	17	20	29	3	32	50	678
2011	Not a person with a disability	10	30	21	20	16	3	41	37	10886
2008	Person with a disability	7	22	19	21	28	2	30	51	533
2008	Not a person with a disability	7	29	19	23	18	3	38	42	8278

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	15	13	15	44	4	24	62	865
2017	Not a person with a disability	11	19	18	18	30	4	31	50	7814
2014	Person with a disability	8	13	16	16	42	5	22	61	881
2014	Not a person with a disability	10	19	19	19	27	5	31	48	9954
2011	Person with a disability	8	19	17	15	37	4	28	54	678
2011	Not a person with a disability	11	25	19	17	21	6	39	41	10887
2008	Person with a disability	7	21	14	21	31	5	30	56	535
2008	Not a person with a disability	11	26	18	17	22	6	39	42	8274

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	6	19	14	20	39	2	25	60	864
2017	Not a person with a disability	10	24	17	21	27	2	34	48	7808
2014	Person with a disability	7	20	15	22	35	1	27	58	882
2014	Not a person with a disability	9	25	19	22	23	2	35	46	9956
2011	Person with a disability	7	23	14	20	33	2	31	55	678
2011	Not a person with a disability	11	30	17	21	19	2	42	41	10882
2008	Person with a disability	8	27	13	22	29	1	35	52	533
2008	Not a person with a disability	10	32	14	24	19	1	42	44	8276

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	26	14	17	32	36	49	863
2017	Not a person with a disability	15	29	17	18	22	43	40	7816
2014	Person with a disability	12	27	11	18	33	38	51	882
2014	Not a person with a disability	14	30	19	20	18	44	37	9955
2011	Person with a disability	11	31	12	17	29	42	46	678
2011	Not a person with a disability	15	34	16	17	16	50	34	10895

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	35	16	16	15	0	0	53	31	861
2017	Not a person with a disability	21	41	16	13	9	0	0	62	22	7818

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	4	13	15	21	39	7	1	18	66	862
2017	Not a person with a disability	6	17	17	23	29	7	1	25	56	7806
2014	Person with a disability	6	13	15	23	35	6	1	21	63	881
2014	Not a person with a disability	7	18	18	25	24	6	1	27	53	9964

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	29	16	15	18	1	0	51	33	864
2017	Not a person with a disability	26	34	15	12	11	0	0	61	24	7822
2014	Person with a disability	23	31	13	14	18	0	0	54	32	883
2014	Not a person with a disability	26	36	16	12	9	1	0	63	21	9961
2011	Person with a disability	22	33	11	15	18	0	1	56	33	677
2011	Not a person with a disability	26	36	15	13	9	1	0	62	23	10880
2008	Person with a disability	26	30	12	16	17	0	0	56	32	534
2008	Not a person with a disability	27	36	12	13	11	0	0	63	25	8282

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	33	15	18	16	0	1	50	34	158
2017	Not a person with a disability	18	39	17	14	9	1	2	59	24	1573
2014	Person with a disability	16	34	16	16	15	1	2	51	32	159
2014	Not a person with a disability	18	38	18	14	8	1	2	58	23	2012

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	25	14	24	26	1	0	35	51	862
2017	Not a person with a disability	14	30	16	21	18	1	1	45	39	7811
2014	Person with a disability	11	30	14	25	19	0	0	42	44	883
2014	Not a person with a disability	14	36	15	21	13	1	0	50	34	9965
2011	Person with a disability	10	30	12	24	24	1	0	40	48	677
2011	Not a person with a disability	16	34	14	20	14	1	0	51	34	10898
2008	Person with a disability	12	30	14	18	24	1	1	43	43	536
2008	Not a person with a disability	16	34	14	21	14	1	1	50	36	8286

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	18	14	21	34	5	1	27	58	862
2017	Not a person with a disability	12	26	17	18	21	5	1	40	41	7812
2014	Person with a disability	11	18	16	21	30	4	0	30	53	883
2014	Not a person with a disability	13	27	18	20	17	4	1	42	39	9959
2011	Person with a disability	11	19	14	19	33	4	0	32	54	676
2011	Not a person with a disability	17	26	16	18	19	4	0	44	39	10896
2008	Person with a disability	12	18	16	20	28	5	1	32	51	535
2008	Not a person with a disability	16	26	16	19	19	4	0	44	40	8278

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	32	12	23	21	0	44	44	863
2017	Not a person with a disability	15	38	13	19	14	0	54	33	7821
2014	Person with a disability	12	33	10	22	23	0	45	45	880
2014	Not a person with a disability	15	38	14	20	12	0	53	33	9957
2011	Person with a disability	18	34	12	19	16	1	53	35	673
2011	Not a person with a disability	21	44	12	14	8	1	66	22	10894
2008	Person with a disability	13	38	11	19	18	0	52	37	536
2008	Not a person with a disability	18	43	12	18	9	0	61	27	8279

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	37	12	8	8	0	72	16	860
2017	Not a person with a disability	39	40	12	5	3	0	80	9	7815
2014	Person with a disability	35	34	14	7	8	1	70	16	882
2014	Not a person with a disability	39	41	12	5	3	0	80	9	9960
2011	Person with a disability	38	36	10	8	7	0	74	15	676
2011	Not a person with a disability	45	37	10	4	3	0	82	7	10871
2008	Person with a disability	33	39	12	9	6	1	72	16	535
2008	Not a person with a disability	39	43	10	6	3	0	81	9	8281

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	36	8	6	7	79	13	861
2017	Not a person with a disability	45	40	8	4	3	85	8	7809
2014	Person with a disability	43	31	8	9	9	74	18	882
2014	Not a person with a disability	44	40	8	5	3	85	8	9955
2011	Person with a disability	46	33	7	8	6	79	13	675
2011	Not a person with a disability	48	39	6	4	2	88	6	10895
2008	Person with a disability	42	38	9	7	4	80	11	536
2008	Not a person with a disability	44	43	7	3	2	88	6	8281

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	22	17	21	31	1	30	53	864
2017	Not a person with a disability	14	27	19	19	19	2	42	39	7808
2014	Person with a disability	10	19	15	22	32	2	30	55	878
2014	Not a person with a disability	12	27	21	19	17	3	41	38	9963
2011	Person with a disability	12	23	17	18	29	1	36	47	676
2011	Not a person with a disability	16	32	19	17	14	2	50	31	10890
2008	Person with a disability	11	25	13	22	27	2	36	50	535
2008	Not a person with a disability	12	34	18	19	16	1	47	35	8275

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	19	13	18	37	1	2	30	57	860
2017	Not a person with a disability	15	28	17	16	20	2	2	45	37	7811
2014	Person with a disability	10	17	13	20	36	2	2	29	58	879
2014	Not a person with a disability	14	29	18	16	19	2	2	45	36	9959
2011	Person with a disability	13	21	14	17	34	1	2	34	52	675
2011	Not a person with a disability	19	34	15	14	15	2	2	55	30	10892
2008	Person with a disability	9	25	13	19	31	2	1	35	51	536
2008	Not a person with a disability	17	40	13	14	15	1	1	58	29	8269

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	31	10	20	24	0	45	45	860
2017	Not a person with a disability	18	34	14	17	16	0	52	34	7792
2014	Person with a disability	10	31	12	22	24	1	41	47	880
2014	Not a person with a disability	13	34	15	21	16	0	47	37	9957
2011	Person with a disability	18	33	10	17	21	0	51	38	677
2011	Not a person with a disability	21	36	14	15	13	0	58	28	10890

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	26	16	16	25	42	42	861
2017	Not a person with a disability	20	31	17	16	16	51	33	7789
2014	Person with a disability	16	28	15	18	23	44	41	879
2014	Not a person with a disability	18	32	19	17	14	50	31	9961

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	28	16	16	24	0	0	43	40	859
2017	Not a person with a disability	18	31	19	17	15	0	0	49	32	7790
2014	Person with a disability	16	26	18	20	20	0	0	42	40	881
2014	Not a person with a disability	17	33	21	17	12	0	0	50	29	9957
2011	Person with a disability	20	34	15	17	13	0	1	55	30	677
2011	Not a person with a disability	24	40	18	11	6	1	1	65	17	10871

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	23	22	19	26	2	0	32	46	862
2017	Not a person with a disability	13	29	23	16	16	3	0	43	33	7814

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	26	12	17	24	0	1	47	41	861
2017	Not a person with a disability	25	33	15	14	13	0	0	58	27	7809
2014	Person with a disability	20	26	14	15	24	1	0	46	40	880
2014	Not a person with a disability	23	33	17	14	12	0	0	57	26	9951
2011	Person with a disability	20	34	11	14	21	0	0	54	35	675
2011	Not a person with a disability	27	36	14	12	10	0	1	64	22	10882

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	24	12	12	26	1	5	46	41	861
2017	Not a person with a disability	28	28	11	12	14	1	6	60	28	7809
2014	Person with a disability	18	22	12	14	28	1	5	42	45	881
2014	Not a person with a disability	27	29	11	12	15	1	5	60	29	9956
2011	Person with a disability	21	22	9	14	27	1	5	46	44	675
2011	Not a person with a disability	30	27	9	12	15	1	5	61	29	10880
2008	Person with a disability	26	24	6	12	25	1	5	53	40	534
2008	Not a person with a disability	32	29	8	11	14	1	5	65	27	8278

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	34	24	8	6	2	61	15	864
2017	Not a person with a disability	32	37	18	8	4	2	70	12	7822
2014	Person with a disability	27	27	25	11	9	1	54	20	880
2014	Not a person with a disability	28	37	21	8	4	1	66	12	9956
2011	Person with a disability	24	31	24	11	9	2	56	19	677
2011	Not a person with a disability	30	35	20	9	5	1	65	14	10891
2008	Person with a disability	17	33	25	14	11	1	50	25	535
2008	Not a person with a disability	24	34	23	11	7	1	58	19	8276

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	21	10	9	18	4	9	57	31	863
2017	Not a person with a disability	32	24	13	7	10	3	10	65	20	7812
2014	Person with a disability	30	20	13	8	19	5	6	56	30	882
2014	Not a person with a disability	32	25	14	7	9	3	10	65	19	9961
2011	Person with a disability	26	25	11	8	20	3	7	56	32	677
2011	Not a person with a disability	29	27	14	9	13	2	6	61	24	10896

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	23	37	40	864
2017	Not a person with a disability	18	50	32	7819
2014	Person with a disability	24	39	37	883
2014	Not a person with a disability	18	51	32	9962
2011	Person with a disability	30	37	33	678
2011	Not a person with a disability	21	50	29	10897

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	20	32	25	11	2	10	199
2017	Not a person with a disability	24	31	22	12	5	6	1510
2014	Person with a disability	24	23	23	17	9999	13	215
2014	Not a person with a disability	23	31	23	13	9999	11	1918
2011	Person with a disability	19	28	32	11	9999	9	210
2011	Not a person with a disability	19	46	20	7	9999	8	2449

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	38	14	8	13	1	64	22	863
2017	Not a person with a disability	28	39	15	9	8	0	68	17	7804
2014	Person with a disability	28	37	15	9	10	1	66	20	882
2014	Not a person with a disability	27	40	17	9	7	1	67	16	9957
2011	Person with a disability	30	37	12	9	11	1	68	20	677
2011	Not a person with a disability	29	41	15	8	6	1	71	14	10895
2008	Person with a disability	35	36	10	9	8	1	72	17	536
2008	Not a person with a disability	35	39	13	7	6	1	75	13	8277

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	31	20	16	18	1	46	34	863
2017	Not a person with a disability	17	37	20	13	11	1	55	25	7805
2014	Person with a disability	16	29	19	16	17	2	46	34	883
2014	Not a person with a disability	17	37	22	14	9	1	55	23	9962
2011	Person with a disability	17	38	15	13	15	1	56	29	677
2011	Not a person with a disability	22	42	18	10	6	1	66	17	10882

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	33	31	8	4	1	2	12	56	856
2017	Not a person with a disability	16	30	33	13	5	1	2	18	47	7787
2014	Person with a disability	20	34	33	8	4	0	1	12	55	879
2014	Not a person with a disability	13	33	35	12	5	1	1	17	47	9941
2011	Person with a disability	21	32	31	10	4	0	2	14	54	677
2011	Not a person with a disability	13	31	33	14	6	1	2	21	45	10867
2008	Person with a disability	23	36	29	10	2	0	1	12	59	534
2008	Not a person with a disability	15	34	33	12	4	1	1	16	50	8271

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	29	26	9	5	2	1	15	59	859
2017	Not a person with a disability	19	27	29	14	7	1	3	22	48	7773
2014	Person with a disability	26	27	29	10	6	2	1	16	54	879
2014	Not a person with a disability	17	29	30	14	6	2	1	21	47	9942
2011	Person with a disability	23	27	28	12	7	0	2	20	52	676
2011	Not a person with a disability	14	25	29	18	9	2	2	29	41	10853
2008	Person with a disability	26	28	27	12	6	1	1	18	54	533
2008	Not a person with a disability	16	28	30	16	7	1	2	23	46	8254

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	26	24	10	6	3	3	17	57	858
2017	Not a person with a disability	20	26	28	14	6	2	4	21	49	7783
2014	Person with a disability	27	26	29	10	5	2	2	15	54	881
2014	Not a person with a disability	21	29	28	12	5	2	2	18	52	9939
2011	Person with a disability	24	26	27	11	6	1	3	18	53	674
2011	Not a person with a disability	19	27	29	14	6	2	3	21	49	10844
2008	Person with a disability	25	29	29	10	4	1	1	15	55	532
2008	Not a person with a disability	20	29	30	14	5	2	2	19	50	8264

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	21	33	18	8	1	5	28	37	856
2017	Not a person with a disability	9	16	33	25	10	1	5	38	27	7757
2014	Person with a disability	16	20	33	20	8	1	1	29	37	872
2014	Not a person with a disability	9	18	35	24	8	1	3	35	29	9902
2011	Person with a disability	17	19	32	18	9	1	4	29	37	673
2011	Not a person with a disability	11	19	33	23	10	1	4	34	31	10831
2008	Person with a disability	15	22	37	19	5	1	2	24	38	533
2008	Not a person with a disability	10	21	35	22	8	1	3	31	32	8245

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	27	24	10	4	2	2	15	61	861
2017	Not a person with a disability	22	25	28	14	7	1	3	22	49	7782
2014	Person with a disability	35	25	25	9	4	1	1	13	62	880
2014	Not a person with a disability	23	28	27	13	5	1	2	19	53	9935
2011	Person with a disability	29	27	26	9	7	1	2	16	58	674
2011	Not a person with a disability	17	25	30	15	8	1	3	25	44	10856
2008	Person with a disability	29	31	23	10	4	1	2	14	62	532
2008	Not a person with a disability	20	27	29	15	6	1	2	21	49	8256

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	25	26	17	7	3	4	26	46	859
2017	Not a person with a disability	16	21	27	20	10	2	5	32	39	7783
2014	Person with a disability	18	23	26	19	9	1	3	29	44	880
2014	Not a person with a disability	13	21	29	22	10	2	3	34	36	9937
2011	Person with a disability	20	23	29	15	9	2	2	25	45	676
2011	Not a person with a disability	16	23	27	18	10	2	4	30	41	10869
2008	Person with a disability	28	30	21	12	4	2	3	17	60	535
2008	Not a person with a disability	19	26	27	17	7	2	2	25	47	8257

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	27	25	9	4	3	3	15	58	859
2017	Not a person with a disability	19	25	30	13	6	3	5	21	47	7777
2014	Person with a disability	27	29	26	10	5	2	2	16	58	876
2014	Not a person with a disability	18	27	31	13	6	2	3	19	48	9920

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	20	13	20	26	1	1	41	46	862
2017	Not a person with a disability	25	30	14	15	16	1	1	55	31	7817
2014	Person with a disability	20	24	12	21	22	1	0	45	43	881
2014	Not a person with a disability	27	32	13	15	12	0	0	60	26	9958

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	32	16	17	17	1	50	34	862
2017	Not a person with a disability	21	39	15	14	11	0	60	25	7799
2014	Person with a disability	18	34	15	19	12	1	53	32	880
2014	Not a person with a disability	22	43	16	12	6	0	65	19	9951

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	32	17	10	15	3	1	55	27	862
2017	Not a person with a disability	25	35	21	7	7	2	1	63	15	7806
2014	Person with a disability	28	30	16	10	13	3	0	60	24	881
2014	Not a person with a disability	30	39	17	6	4	3	1	71	11	9955

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	36	17	15	14	2	53	30	863
2017	Not a person with a disability	22	40	18	10	8	2	64	18	7805
2014	Person with a disability	21	30	17	15	16	1	51	32	881
2014	Not a person with a disability	27	39	17	9	5	2	68	14	9967
2011	Person with a disability	16	30	19	14	18	2	48	33	675
2011	Not a person with a disability	23	38	19	10	8	2	63	18	10886

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	34	15	17	17	51	34	864
2017	Not a person with a disability	25	39	14	11	10	65	21	7805
2014	Person with a disability	22	29	16	15	18	51	33	880
2014	Not a person with a disability	29	40	14	10	7	69	17	9957
2011	Person with a disability	19	36	13	12	18	56	30	678
2011	Not a person with a disability	29	40	14	9	8	69	17	10877
2008	Person with a disability	18	36	14	14	18	55	32	534
2008	Not a person with a disability	24	41	14	11	9	65	21	8261

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	22	15	19	28	2	1	35	49	862
2017	Not a person with a disability	15	29	19	16	18	2	2	45	35	7818
2014	Person with a disability	14	25	17	20	22	1	1	40	42	883
2014	Not a person with a disability	18	32	18	15	12	2	2	53	28	9965

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	38	16	9	9	2	0	65	18	862
2017	Not a person with a disability	24	42	17	8	6	2	0	68	14	7784
2014	Person with a disability	31	37	15	9	6	2	0	70	15	883
2014	Not a person with a disability	26	44	16	7	3	2	0	73	11	9961
2011	Person with a disability	29	37	14	9	9	1	1	68	18	676
2011	Not a person with a disability	28	42	15	7	4	2	0	73	11	10880

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	30	14	14	19	2	0	52	33	861
2017	Not a person with a disability	24	38	15	11	9	2	0	64	21	7796
2014	Person with a disability	26	30	12	14	15	2	1	58	30	882
2014	Not a person with a disability	26	39	15	10	7	3	0	67	18	9957
2011	Person with a disability	25	33	11	11	17	2	0	60	29	676
2011	Not a person with a disability	29	38	13	10	7	3	1	68	18	10874
2008	Person with a disability	24	27	15	14	16	3	0	53	31	536
2008	Not a person with a disability	26	37	12	12	10	3	1	65	22	8276

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	29	20	14	18	2	1	46	34	863
2017	Not a person with a disability	17	36	21	12	11	3	1	55	24	7804
2014	Person with a disability	16	26	20	15	19	3	1	44	35	881
2014	Not a person with a disability	15	35	22	14	9	4	1	53	24	9964
2011	Person with a disability	15	30	19	15	17	3	1	46	33	678
2011	Not a person with a disability	14	37	22	13	9	4	1	54	22	10890

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	17	12	18	40	3	1	27	60	863
2017	Not a person with a disability	13	26	17	18	21	4	1	41	41	7796
2014	Person with a disability	11	16	12	19	38	3	1	28	59	883
2014	Not a person with a disability	12	28	18	19	18	4	1	42	39	9959
2011	Person with a disability	9	18	13	20	35	4	1	29	58	677
2011	Not a person with a disability	13	26	18	18	17	6	1	42	38	10890

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	47	7	21	12	60	33	863
2017	Not a person with a disability	20	51	7	15	7	71	22	7828
2014	Person with a disability	16	46	7	19	12	62	31	883
2014	Not a person with a disability	20	51	7	15	6	72	21	9961
2011	Person with a disability	17	47	6	17	12	65	30	676
2011	Not a person with a disability	26	50	6	12	5	77	17	10885
2008	Person with a disability	21	44	5	18	12	65	30	536
2008	Not a person with a disability	23	49	6	14	7	73	21	8278

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	34	9	18	20	0	53	38	862
2017	Not a person with a disability	24	36	10	17	13	0	60	30	7822
2014	Person with a disability	20	31	10	18	21	0	51	39	882
2014	Not a person with a disability	25	35	11	18	12	0	60	29	9949
2011	Person with a disability	21	34	9	15	21	1	55	36	678
2011	Not a person with a disability	25	35	11	16	12	0	61	28	10875

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	31	13	22	17	48	39	860
2017	Not a person with a disability	24	39	12	15	10	63	25	7787
2014	Person with a disability	19	34	10	21	15	54	36	877
2014	Not a person with a disability	24	40	13	15	7	64	23	9955

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	62	23	6	4	2	1	2	87	7	859
2017	Not a person with a disability	64	27	5	2	2	0	1	91	4	7800
2014	Person with a disability	63	22	6	3	3	1	1	87	6	881
2014	Not a person with a disability	63	27	5	3	1	0	1	91	4	9956
2011	Person with a disability	65	21	7	2	2	0	2	89	4	677
2011	Not a person with a disability	71	21	4	2	1	0	1	93	3	10884
2008	Person with a disability	65	23	3	4	2	1	2	90	7	536
2008	Not a person with a disability	70	21	4	2	1	0	1	93	4	8271

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	65	21	7	3	3	1	87	6	863
2017	Not a person with a disability	67	21	5	3	2	1	89	6	7819
2014	Person with a disability	63	22	6	4	4	1	86	8	882
2014	Not a person with a disability	65	23	5	4	3	1	89	6	9955
2011	Person with a disability	68	17	6	3	3	2	87	7	677
2011	Not a person with a disability	70	19	4	4	2	1	90	6	10881
2008	Person with a disability	72	16	4	2	4	3	90	6	536
2008	Not a person with a disability	75	16	4	3	2	1	92	5	8267

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	12	8	2	3	1	5	86	6	862
2017	Not a person with a disability	69	15	6	2	2	1	5	89	5	7814
2014	Person with a disability	66	14	8	2	3	1	6	86	5	882
2014	Not a person with a disability	69	16	6	2	2	1	5	89	5	9959
2011	Person with a disability	65	13	9	3	2	1	7	85	5	677
2011	Not a person with a disability	70	14	6	2	2	1	4	89	5	10883
2008	Person with a disability	65	12	6	2	5	0	10	86	8	536
2008	Not a person with a disability	70	11	4	2	3	1	9	89	6	8275

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	72	11	8	1	4	1	3	86	6	864
2017	Not a person with a disability	75	14	5	1	2	0	3	92	3	7806
2014	Person with a disability	69	12	8	2	2	1	5	87	4	882
2014	Not a person with a disability	74	14	5	1	2	0	3	92	3	9958
2011	Person with a disability	68	13	8	1	4	0	6	86	5	677
2011	Not a person with a disability	75	13	5	1	2	1	3	92	3	10882
2008	Person with a disability	71	8	6	1	4	1	9	88	6	534
2008	Not a person with a disability	79	8	3	1	2	0	7	93	4	8279

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	58	14	13	2	4	2	6	78	7	865
2017	Not a person with a disability	61	18	8	3	3	2	6	85	6	7816
2014	Person with a disability	57	15	13	2	3	3	7	80	6	882
2014	Not a person with a disability	59	19	8	3	2	2	7	85	6	9961

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	63	16	10	2	3	2	4	84	5	863
2017	Not a person with a disability	67	19	6	1	2	2	3	90	4	7810
2014	Person with a disability	60	15	11	2	3	4	4	82	6	882
2014	Not a person with a disability	64	20	6	2	2	3	3	89	4	9961
2011	Person with a disability	65	16	8	2	2	3	4	86	5	674
2011	Not a person with a disability	68	18	6	1	1	2	2	91	3	10892
2008	Person with a disability	66	16	7	2	3	3	4	88	5	535
2008	Not a person with a disability	70	17	6	2	2	2	2	91	4	8277

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	55	45	863
2017	Not a person with a disability	31	69	7805
2014	Person with a disability	57	43	881
2014	Not a person with a disability	29	71	9947

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	60	438
2017	Not a person with a disability	59	2110
2014	Person with a disability	60	479
2014	Not a person with a disability	59	2691

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	73	438
2017	Not a person with a disability	62	2110
2014	Person with a disability	71	479
2014	Not a person with a disability	59	2691

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	438
2017	Not a person with a disability	10	2110
2014	Person with a disability	12	479
2014	Not a person with a disability	8	2691

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	31	438
2017	Not a person with a disability	33	2110
2014	Person with a disability	29	479
2014	Not a person with a disability	28	2691

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	438
2017	Not a person with a disability	9	2110
2014	Person with a disability	12	479
2014	Not a person with a disability	8	2691

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	10	438
2017	Not a person with a disability	11	2110
2014	Person with a disability	14	479
2014	Not a person with a disability	7	2691

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	3	438
2017	Not a person with a disability	3	2110
2014	Person with a disability	7	479
2014	Not a person with a disability	3	2691

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	53	439
2017	Not a person with a disability	46	2111
2014	Person with a disability	44	478
2014	Not a person with a disability	42	2698

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	439
2017	Not a person with a disability	40	2111
2014	Person with a disability	46	478
2014	Not a person with a disability	37	2698

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	58	439
2017	Not a person with a disability	50	2111
2014	Person with a disability	63	478
2014	Not a person with a disability	45	2698

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	48	439
2017	Not a person with a disability	45	2111
2014	Person with a disability	53	478
2014	Not a person with a disability	42	2698

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	39	439
2017	Not a person with a disability	32	2111
2014	Person with a disability	39	478
2014	Not a person with a disability	28	2698

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	67	439
2017	Not a person with a disability	66	2111
2014	Person with a disability	62	478
2014	Not a person with a disability	67	2698

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	50	439
2017	Not a person with a disability	46	2111
2014	Person with a disability	49	478
2014	Not a person with a disability	46	2698

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	7	439
2017	Not a person with a disability	8	2111
2014	Person with a disability	8	478
2014	Not a person with a disability	7	2698

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	439
2017	Not a person with a disability	20	2111
2014	Person with a disability	14	478
2014	Not a person with a disability	16	2698

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	25	439
2017	Not a person with a disability	23	2111
2014	Person with a disability	21	478
2014	Not a person with a disability	22	2698

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	61	439
2017	Not a person with a disability	50	2111
2014	Person with a disability	67	478
2014	Not a person with a disability	49	2698

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	42	439
2017	Not a person with a disability	39	2111
2014	Person with a disability	35	478
2014	Not a person with a disability	36	2698

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	439
2017	Not a person with a disability	13	2111
2014	Person with a disability	19	478
2014	Not a person with a disability	14	2698

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	439
2017	Not a person with a disability	46	2110
2014	Person with a disability	47	479
2014	Not a person with a disability	44	2697

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	34	439
2017	Not a person with a disability	34	2110
2014	Person with a disability	30	479
2014	Not a person with a disability	33	2697

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	439
2017	Not a person with a disability	7	2110
2014	Person with a disability	11	479
2014	Not a person with a disability	8	2697

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	41	439
2017	Not a person with a disability	28	2110
2014	Person with a disability	36	479
2014	Not a person with a disability	25	2697

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	439
2017	Not a person with a disability	15	2110
2014	Person with a disability	16	479
2014	Not a person with a disability	15	2697

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	20	439
2017	Not a person with a disability	10	2110
2014	Person with a disability	14	479
2014	Not a person with a disability	8	2697

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	439
2017	Not a person with a disability	22	2110
2014	Person with a disability	14	479
2014	Not a person with a disability	21	2697

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	439
2017	Not a person with a disability	11	2110
2014	Person with a disability	13	479
2014	Not a person with a disability	11	2697

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	439
2017	Not a person with a disability	24	2110
2014	Person with a disability	27	479
2014	Not a person with a disability	26	2697

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	359
2017	Not a person with a disability	13	1914
2014	Person with a disability	10	410
2014	Not a person with a disability	14	2488

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	359
2017	Not a person with a disability	14	1914
2014	Person with a disability	9	410
2014	Not a person with a disability	13	2488

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	10	359
2017	Not a person with a disability	11	1914
2014	Person with a disability	8	410
2014	Not a person with a disability	12	2488

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	5	359
2017	Not a person with a disability	7	1914
2014	Person with a disability	7	410
2014	Not a person with a disability	8	2488

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	5	359
2017	Not a person with a disability	7	1914
2014	Person with a disability	7	410
2014	Not a person with a disability	9	2488

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	10	359
2017	Not a person with a disability	8	1914
2014	Person with a disability	8	410
2014	Not a person with a disability	8	2488

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	7	359
2017	Not a person with a disability	6	1914
2014	Person with a disability	9	410
2014	Not a person with a disability	7	2488

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	359
2017	Not a person with a disability	9	1914
2014	Person with a disability	10	410
2014	Not a person with a disability	8	2488

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	359
2017	Not a person with a disability	9	1914
2014	Person with a disability	18	410
2014	Not a person with a disability	9	2488

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	32	359
2017	Not a person with a disability	29	1914
2014	Person with a disability	35	410
2014	Not a person with a disability	27	2488

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	359
2017	Not a person with a disability	12	1914
2014	Person with a disability	14	410
2014	Not a person with a disability	11	2488

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	359
2017	Not a person with a disability	48	1914
2014	Person with a disability	60	410
2014	Not a person with a disability	45	2488

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	4	359
2017	Not a person with a disability	2	1914
2014	Person with a disability	5	410
2014	Not a person with a disability	2	2488

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	62	359
2017	Not a person with a disability	59	1914
2014	Person with a disability	70	410
2014	Not a person with a disability	60	2488

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	2	359
2017	Not a person with a disability	2	1914

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	359
2017	Not a person with a disability	15	1914
2014	Person with a disability	13	410
2014	Not a person with a disability	14	2488

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	96	4	439
2017	Not a person with a disability	96	4	2104

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	13	16	15	37	9	3	23	59	865
2017	Not a person with a disability	9	20	22	13	19	12	4	35	38	7823
2014	Person with a disability	7	15	18	18	31	8	2	25	54	883
2014	Not a person with a disability	10	22	23	13	14	14	4	39	33	9956

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	22	16	17	31	4	0	34	50	861
2017	Not a person with a disability	15	28	21	13	17	5	1	46	32	7811
2014	Person with a disability	12	21	18	17	28	3	0	34	47	883
2014	Not a person with a disability	16	30	22	13	12	6	1	50	27	9942
2011	Person with a disability	16	31	17	13	21	2	0	48	35	678
2011	Not a person with a disability	21	38	18	11	9	3	0	61	21	10879

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	40	60	861
2017	Not a person with a disability	14	86	7798
2014	Person with a disability	42	58	883
2014	Not a person with a disability	12	88	9943

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	47	296
2017	Not a person with a disability	47	863
2014	Person with a disability	43	341
2014	Not a person with a disability	45	1053

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	82	296
2017	Not a person with a disability	74	863
2014	Person with a disability	84	341
2014	Not a person with a disability	73	1053

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	6	296
2017	Not a person with a disability	6	863
2014	Person with a disability	5	341
2014	Not a person with a disability	4	1053

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	296
2017	Not a person with a disability	26	863
2014	Person with a disability	17	341
2014	Not a person with a disability	20	1053

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	296
2017	Not a person with a disability	10	863
2014	Person with a disability	12	341
2014	Not a person with a disability	10	1053

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	296
2017	Not a person with a disability	10	863
2014	Person with a disability	8	341
2014	Not a person with a disability	8	1053

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	296
2017	Not a person with a disability	7	863
2014	Person with a disability	10	341
2014	Not a person with a disability	8	1053

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	27	296
2017	Not a person with a disability	36	856
2014	Person with a disability	21	341
2014	Not a person with a disability	30	1055

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	296
2017	Not a person with a disability	20	856
2014	Person with a disability	13	341
2014	Not a person with a disability	19	1055

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	296
2017	Not a person with a disability	24	856
2014	Person with a disability	13	341
2014	Not a person with a disability	17	1055

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	296
2017	Not a person with a disability	8	856
2014	Person with a disability	6	341
2014	Not a person with a disability	9	1055

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	18	296
2017	Not a person with a disability	20	856
2014	Person with a disability	19	341
2014	Not a person with a disability	18	1055

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	296
2017	Not a person with a disability	40	856
2014	Person with a disability	19	341
2014	Not a person with a disability	31	1055

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	296
2017	Not a person with a disability	6	856
2014	Person with a disability	5	341
2014	Not a person with a disability	4	1055

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	5	296
2017	Not a person with a disability	2	856

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	296
2017	Not a person with a disability	10	856
2014	Person with a disability	7	341
2014	Not a person with a disability	9	1055

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	10	296
2017	Not a person with a disability	17	856
2014	Person with a disability	9	341
2014	Not a person with a disability	12	1055

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	2	296
2017	Not a person with a disability	2	856

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	62	296
2017	Not a person with a disability	4	856
2014	Person with a disability	66	341
2014	Not a person with a disability	3	1055

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	2	1055

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	296
2017	Not a person with a disability	19	856
2014	Person with a disability	22	341
2014	Not a person with a disability	31	1055

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	38	296
2017	Not a person with a disability	30	863
2014	Person with a disability	30	340
2014	Not a person with a disability	26	1057

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	23	296
2017	Not a person with a disability	21	863
2014	Person with a disability	19	340
2014	Not a person with a disability	19	1057

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	296
2017	Not a person with a disability	5	863
2014	Person with a disability	10	340
2014	Not a person with a disability	6	1057

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	38	296
2017	Not a person with a disability	21	863
2014	Person with a disability	32	340
2014	Not a person with a disability	18	1057

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	296
2017	Not a person with a disability	10	863
2014	Person with a disability	8	340
2014	Not a person with a disability	8	1057

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	296
2017	Not a person with a disability	8	863
2014	Person with a disability	13	340
2014	Not a person with a disability	7	1057

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	296
2017	Not a person with a disability	12	863
2014	Person with a disability	8	340
2014	Not a person with a disability	14	1057

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	296
2017	Not a person with a disability	8	863
2014	Person with a disability	14	340
2014	Not a person with a disability	10	1057

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	35	296
2017	Not a person with a disability	46	863
2014	Person with a disability	42	340
2014	Not a person with a disability	47	1057

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	243
2017	Not a person with a disability	9	795
2014	Person with a disability	6	293
2014	Not a person with a disability	9	971

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	6	243
2017	Not a person with a disability	10	795
2014	Person with a disability	6	293
2014	Not a person with a disability	8	971

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	4	243
2017	Not a person with a disability	6	795
2014	Person with a disability	4	293
2014	Not a person with a disability	5	971

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	2	243
2017	Not a person with a disability	4	795
2014	Person with a disability	3	293
2014	Not a person with a disability	3	971

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	2	243
2017	Not a person with a disability	2	795
2014	Person with a disability	2	293
2014	Not a person with a disability	2	971

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	5	243
2017	Not a person with a disability	3	795
2014	Person with a disability	4	293
2014	Not a person with a disability	3	971

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	6	243
2017	Not a person with a disability	4	795
2014	Person with a disability	5	293
2014	Not a person with a disability	4	971

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	243
2017	Not a person with a disability	9	795
2014	Person with a disability	11	293
2014	Not a person with a disability	7	971

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	243
2017	Not a person with a disability	10	795
2014	Person with a disability	16	293
2014	Not a person with a disability	7	971

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	31	243
2017	Not a person with a disability	25	795
2014	Person with a disability	33	293
2014	Not a person with a disability	21	971

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	243
2017	Not a person with a disability	12	795
2014	Person with a disability	14	293
2014	Not a person with a disability	10	971

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	243
2017	Not a person with a disability	43	795
2014	Person with a disability	60	293
2014	Not a person with a disability	39	971

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	5	243
2017	Not a person with a disability	3	795
2014	Person with a disability	4	293
2014	Not a person with a disability	3	971

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	64	243
2017	Not a person with a disability	63	795
2014	Person with a disability	71	293
2014	Not a person with a disability	65	971

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	2	243
2017	Not a person with a disability	1	795

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	243
2017	Not a person with a disability	15	795
2014	Person with a disability	15	293
2014	Not a person with a disability	14	971

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	93	7	298
2017	Not a person with a disability	96	4	866

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	16	23	12	24	13	3	29	43	862
2017	Not a person with a disability	11	22	27	8	10	17	5	43	23	7816
2014	Person with a disability	10	16	22	13	23	12	2	31	43	881
2014	Not a person with a disability	13	23	27	8	7	19	4	46	19	9964

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	22	21	14	23	6	1	38	39	862
2017	Not a person with a disability	18	31	24	8	9	8	1	54	19	7800
2014	Person with a disability	14	23	21	14	22	5	1	39	38	881
2014	Not a person with a disability	19	31	24	8	7	10	1	57	16	9947
2011	Person with a disability	18	33	16	12	16	4	1	53	29	677
2011	Not a person with a disability	26	40	18	7	5	5	0	69	12	10883

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	55	45	863
2017	Not a person with a disability	19	81	7807
2014	Person with a disability	58	42	882
2014	Not a person with a disability	15	85	9949

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	79	21	468
2017	Not a person with a disability	74	26	1320
2014	Person with a disability	71	29	500
2014	Not a person with a disability	74	26	1429

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	37	6	16	10	1	0	68	26	377
2017	Not a person with a disability	42	39	7	7	4	0	1	82	11	988
2014	Person with a disability	33	36	6	14	12	0	0	68	26	358
2014	Not a person with a disability	45	34	8	8	3	0	0	80	11	1057

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	46	8	6	2	1	5	83	8	865
2017	Not a person with a disability	25	52	10	5	2	1	5	81	8	7822
2014	Person with a disability	34	44	11	4	2	1	4	83	6	881
2014	Not a person with a disability	23	53	12	5	1	1	4	80	7	9957
2011	Person with a disability	35	45	8	5	2	1	4	84	8	676
2011	Not a person with a disability	24	51	11	7	2	1	4	79	9	10898
2008	Person with a disability	35	47	7	5	2	1	3	85	8	535
2008	Not a person with a disability	25	51	10	7	3	1	4	79	11	8295

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	25	19	18	19	7	4	38	41	862
2017	Not a person with a disability	9	30	22	14	11	9	4	45	29	7803
2014	Person with a disability	11	27	21	17	14	7	4	42	35	881
2014	Not a person with a disability	9	32	23	14	9	9	5	47	26	9967
2011	Person with a disability	10	27	18	17	18	6	3	41	39	676
2011	Not a person with a disability	11	34	21	13	8	9	4	52	25	10898

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	31	17	11	9	5	5	59	23	865
2017	Not a person with a disability	28	37	14	7	4	5	5	72	12	7825
2014	Person with a disability	25	28	17	10	11	6	4	59	23	882
2014	Not a person with a disability	26	40	15	7	3	4	4	72	12	9960
2011	Person with a disability	25	30	12	12	11	5	5	61	25	676
2011	Not a person with a disability	27	38	14	7	5	5	4	71	13	10898
2008	Person with a disability	20	36	13	12	9	6	3	62	23	534
2008	Not a person with a disability	23	41	14	8	5	5	4	70	14	8284

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	27	15	15	19	5	5	44	39	861
2017	Not a person with a disability	18	33	17	12	9	6	4	57	24	7801
2014	Person with a disability	15	23	19	15	17	7	3	43	36	882
2014	Not a person with a disability	18	35	18	11	8	6	4	58	22	9953
2011	Person with a disability	15	27	14	16	16	7	4	48	35	675
2011	Not a person with a disability	20	35	16	11	8	6	4	61	21	10895
2008	Person with a disability	15	29	15	16	18	4	3	47	37	534
2008	Not a person with a disability	20	37	14	13	9	4	3	61	24	8285

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	25	14	12	16	1	1	57	29	864
2017	Not a person with a disability	38	31	11	8	9	1	0	71	18	7813

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	26	15	7	18	3	1	59	26	864
2017	Not a person with a disability	38	28	15	6	10	2	0	68	17	7818

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	34	15	14	23	1	0	47	37	865
2017	Not a person with a disability	16	40	18	13	11	2	0	57	25	7810

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	5	15	15	18	45	1	0	21	64	863
2017	Not a person with a disability	8	24	16	21	30	1	0	33	51	7812

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	19	16	16	36	1	1	30	53	860
2017	Not a person with a disability	14	17	17	17	33	0	1	32	51	7815

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	25	26	17	17	1	1	40	34	858
2017	Not a person with a disability	18	26	27	16	12	0	1	44	28	7798

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	29	24	13	12	0	3	50	26	857
2017	Not a person with a disability	24	30	23	12	8	1	3	55	21	7791

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	19	20	19	25	1	2	34	45	860
2017	Not a person with a disability	16	22	24	18	18	1	2	39	37	7804

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	24	13	7	10	1	10	66	19	857
2017	Not a person with a disability	38	25	15	8	5	1	8	69	14	7794

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	27	23	16	16	0	0	44	33	859
2017	Not a person with a disability	23	29	24	13	10	0	1	52	23	7785

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	26	22	19	17	1	1	41	37	861
2017	Not a person with a disability	19	29	25	15	10	1	1	49	25	7773

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	25	22	19	20	1	1	38	40	861
2017	Not a person with a disability	16	28	25	17	12	1	1	45	30	7780

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	27	21	17	17	2	1	44	35	861
2017	Not a person with a disability	22	30	22	14	11	1	1	53	25	7780

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	29	21	13	13	1	1	51	27	860
2017	Not a person with a disability	24	31	22	12	9	1	2	56	21	7755

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	26	20	11	13	1	1	55	24	862
2017	Not a person with a disability	35	27	19	11	7	0	1	63	18	7810

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	21	17	13	16	1	1	52	30	861
2017	Not a person with a disability	50	22	12	7	7	1	2	73	15	7809

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	33	18	9	9	1	1	64	18	861
2017	Not a person with a disability	37	33	15	7	5	0	1	72	13	7802

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	22	14	15	20	1	1	50	36	863
2017	Not a person with a disability	41	25	15	9	8	0	1	68	17	7802

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	15	7	3	4	1	29	80	10	855
2017	Not a person with a disability	46	16	8	3	2	1	24	83	6	7797

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	48	24	11	2	5	1	9	80	8	848
2017	Not a person with a disability	56	24	9	3	2	1	7	86	5	7755

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	58	20	6	4	6	1	5	83	10	862
2017	Not a person with a disability	64	16	7	4	4	1	5	84	9	7814

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	30	19	8	6	1	4	67	14	861
2017	Not a person with a disability	48	31	13	3	2	0	2	81	6	7807

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	4	14	35	23	23	1	0	18	46	865
2017	Not a person with a disability	7	23	40	18	11	0	0	30	29	7821

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	29	30	9	3	0	0	12	58	861
2017	Not a person with a disability	12	27	40	14	6	0	0	21	39	7793

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	24	17	13	20	4	1	22	78	864
2017	Not a person with a disability	23	22	20	13	18	2	1	24	76	7823

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	30	626
2017	Not a person with a disability	28	5693

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	35	626
2017	Not a person with a disability	38	5693

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	626
2017	Not a person with a disability	15	5693

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	626
2017	Not a person with a disability	59	5693

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	626
2017	Not a person with a disability	8	5693

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	33	626
2017	Not a person with a disability	34	5693

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	8	33	17	14	5	23	606
2017	Not a person with a disability	7	42	18	10	4	19	5511

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	5	13	17	15	40	2	7	20	61	630
2017	Not a person with a disability	6	17	15	17	34	2	8	26	57	5728

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	2	6	11	14	59	3	5	9	79	629
2017	Not a person with a disability	2	7	12	15	55	2	7	10	77	5731

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.