2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	39	13	10	14	63	24	808
2017	Non-Aboriginal	23	42	13	10	12	65	22	7892
2014	Aboriginal	22	41	12	12	12	64	24	1027
2014	Non-Aboriginal	23	42	15	10	9	66	19	9810
2011	Aboriginal	32	38	12	8	10	70	18	968
2011	Non-Aboriginal	32	40	13	8	8	71	16	10620
2008	Aboriginal	31	39	12	10	9	69	19	679
2008	Non-Aboriginal	30	40	12	10	7	71	17	8087

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	26	15	14	29	1	0	42	43	807
2017	Non-Aboriginal	16	30	16	16	22	0	0	46	38	7878

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	34	10	3	6	81	9	803
2017	Non-Aboriginal	43	37	11	5	4	81	8	7870
2014	Aboriginal	54	28	9	4	5	82	9	1023
2014	Non-Aboriginal	52	33	10	3	3	85	6	9797
2011	Aboriginal	56	31	8	3	2	87	5	966
2011	Non-Aboriginal	54	33	8	3	2	87	5	10635

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	38	12	6	10	73	16	800
2017	Non-Aboriginal	31	43	14	7	6	74	13	7851
2014	Aboriginal	37	39	12	5	7	76	11	1023
2014	Non-Aboriginal	34	43	12	6	4	78	10	9797
2011	Aboriginal	41	39	10	6	3	81	9	968
2011	Non-Aboriginal	40	43	9	5	3	83	8	10624
2008	Aboriginal	40	43	7	6	4	83	10	683
2008	Non-Aboriginal	39	45	8	6	3	84	8	8129

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	23	18	18	24	0	40	42	807
2017	Non-Aboriginal	15	28	21	16	19	1	44	35	7874
2014	Aboriginal	16	31	22	15	15	0	47	30	1027
2014	Non-Aboriginal	16	33	20	16	14	1	49	30	9818
2011	Aboriginal	21	31	19	13	14	1	53	28	967
2011	Non-Aboriginal	21	35	21	12	10	1	56	23	10626

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	27	19	15	21	0	45	36	804
2017	Non-Aboriginal	16	31	20	17	16	0	47	33	7874
2014	Aboriginal	16	33	21	14	14	0	50	29	1026
2014	Non-Aboriginal	16	34	21	17	12	0	51	29	9810
2011	Aboriginal	21	34	17	14	12	1	56	26	967
2011	Non-Aboriginal	20	38	19	13	9	0	59	23	10624
2008	Aboriginal	18	35	18	17	10	0	54	28	682
2008	Non-Aboriginal	19	40	16	15	9	0	59	24	8128

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	22	21	12	21	3	1	44	34	805
2017	Non-Aboriginal	19	24	21	15	17	4	1	45	34	7871
2014	Aboriginal	18	25	22	14	16	4	1	46	31	1028
2014	Non-Aboriginal	20	25	21	15	15	4	1	47	31	9816
2011	Aboriginal	21	27	19	12	17	4	0	50	30	965
2011	Non-Aboriginal	23	28	19	13	12	4	1	53	27	10631
2008	Aboriginal	18	29	17	15	14	6	0	50	31	682
2008	Non-Aboriginal	20	30	18	15	11	5	0	54	27	8120

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	29	16	12	11	2	0	60	23	808
2017	Non-Aboriginal	30	32	16	10	10	1	1	64	20	7889
2014	Aboriginal	30	28	17	10	13	1	0	59	23	1027
2014	Non-Aboriginal	31	33	17	10	8	2	0	65	18	9811
2011	Aboriginal	28	30	17	11	12	2	0	60	23	968
2011	Non-Aboriginal	31	33	16	9	9	2	0	66	18	10619
2008	Aboriginal	27	28	17	12	14	2	0	56	27	683
2008	Non-Aboriginal	29	33	14	11	10	2	0	63	22	8129

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	32	12	11	14	1	63	25	807
2017	Non-Aboriginal	30	33	14	11	10	1	64	22	7882
2014	Aboriginal	29	30	15	13	12	1	60	25	1026
2014	Non-Aboriginal	29	35	15	12	8	1	65	20	9816
2011	Aboriginal	29	32	12	13	12	1	62	26	968
2011	Non-Aboriginal	29	36	13	12	9	1	66	21	10618
2008	Aboriginal	26	32	11	13	17	1	59	30	683
2008	Non-Aboriginal	28	36	12	13	11	0	64	24	8121

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	26	15	8	14	1	0	62	23	803
2017	Non-Aboriginal	35	30	15	9	10	0	0	65	19	7874
2014	Aboriginal	35	27	17	9	10	1	1	63	20	1026
2014	Non-Aboriginal	34	32	16	8	8	1	0	67	16	9805

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	23	17	15	26	2	0	40	42	808
2017	Non-Aboriginal	15	27	18	16	20	4	0	44	37	7888
2014	Aboriginal	16	26	17	18	20	3	1	43	39	1027
2014	Non-Aboriginal	15	30	19	16	15	4	0	47	33	9806
2011	Aboriginal	14	26	18	16	22	3	0	41	40	967
2011	Non-Aboriginal	15	30	19	16	16	4	0	47	33	10634

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	21	14	19	28	1	37	48	808
2017	Non-Aboriginal	13	26	18	19	23	2	39	43	7880
2014	Aboriginal	16	24	18	16	24	1	41	41	1026
2014	Non-Aboriginal	13	27	20	19	19	2	41	39	9810
2011	Aboriginal	15	29	17	16	22	1	45	38	969
2011	Non-Aboriginal	16	29	19	15	18	2	46	34	10629
2008	Aboriginal	17	25	17	15	25	1	43	40	681
2008	Non-Aboriginal	15	31	18	16	19	2	47	35	8126

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	21	16	22	27	2	33	51	806
2017	Non-Aboriginal	10	23	20	21	24	3	33	46	7872
2014	Aboriginal	11	24	18	20	24	3	36	45	1028
2014	Non-Aboriginal	9	24	21	23	20	2	34	44	9807
2011	Aboriginal	11	29	20	19	19	2	41	39	966
2011	Non-Aboriginal	10	30	21	20	17	3	41	38	10629
2008	Aboriginal	9	24	17	23	23	3	35	47	681
2008	Non-Aboriginal	7	29	19	23	19	3	38	43	8124

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	15	15	18	36	4	29	55	807
2017	Non-Aboriginal	10	19	17	18	31	4	31	51	7884
2014	Aboriginal	11	17	19	17	32	4	29	51	1027
2014	Non-Aboriginal	10	19	19	19	27	5	31	49	9804
2011	Aboriginal	11	22	20	15	26	5	35	44	967
2011	Non-Aboriginal	11	25	19	17	21	6	38	41	10629
2008	Aboriginal	11	22	18	19	27	4	34	47	683
2008	Non-Aboriginal	11	26	18	18	22	6	39	42	8121

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	21	14	19	34	1	32	54	807
2017	Non-Aboriginal	9	23	17	21	28	2	34	49	7877
2014	Aboriginal	9	22	17	21	29	2	32	51	1028
2014	Non-Aboriginal	9	25	19	22	23	2	35	46	9806
2011	Aboriginal	11	26	17	21	24	1	38	45	965
2011	Non-Aboriginal	10	30	17	21	20	2	41	41	10626
2008	Aboriginal	10	27	11	23	27	2	38	51	681
2008	Non-Aboriginal	9	32	14	24	19	1	42	44	8123

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	23	17	15	28	0	1	39	44	808
2017	Non-Aboriginal	14	29	16	18	22	0	0	43	40	7883
2014	Aboriginal	14	27	15	19	24	1	0	42	44	1027
2014	Non-Aboriginal	14	30	18	19	18	0	0	44	38	9806
2011	Aboriginal	14	33	16	16	20	1	0	47	36	968
2011	Non-Aboriginal	15	34	16	17	17	0	0	49	34	10635

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	40	15	13	13	0	0	59	25	807
2017	Non-Aboriginal	21	41	16	14	9	0	0	62	23	7883

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	16	15	21	35	5	1	24	60	806
2017	Non-Aboriginal	6	17	17	23	29	7	1	25	57	7874
2014	Aboriginal	7	15	18	24	29	5	1	24	57	1028
2014	Non-Aboriginal	6	18	18	25	25	6	1	27	54	9813

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	32	15	13	14	0	58	27	808
2017	Non-Aboriginal	26	34	15	13	12	1	61	25	7889
2014	Aboriginal	28	29	15	14	12	1	58	27	1027
2014	Non-Aboriginal	26	36	16	12	9	1	62	21	9813
2011	Aboriginal	26	33	15	13	12	1	60	25	968
2011	Non-Aboriginal	26	36	15	13	10	0	62	23	10620
2008	Aboriginal	27	34	12	11	16	0	61	28	682
2008	Non-Aboriginal	27	36	12	14	11	0	63	25	8128

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	34	13	21	10	1	0	55	32	142
2017	Non-Aboriginal	18	39	17	14	9	1	2	58	24	1592
2014	Aboriginal	16	33	19	16	10	2	3	52	28	158
2014	Non-Aboriginal	18	39	17	14	8	1	2	59	23	2013

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	25	16	22	23	1	1	38	46	806
2017	Non-Aboriginal	14	30	16	21	19	1	1	45	40	7879
2014	Aboriginal	12	32	15	24	15	1	0	45	40	1028
2014	Non-Aboriginal	14	36	15	21	13	1	0	50	34	9816
2011	Aboriginal	14	31	15	20	18	1	0	46	39	969
2011	Non-Aboriginal	16	34	14	20	14	1	0	51	35	10637
2008	Aboriginal	15	30	9	23	21	2	0	45	45	684
2008	Non-Aboriginal	15	34	14	21	14	1	1	50	35	8132

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	22	13	19	29	5	1	35	51	807
2017	Non-Aboriginal	12	25	18	18	22	5	1	39	42	7879
2014	Aboriginal	12	21	19	21	22	3	1	35	46	1028
2014	Non-Aboriginal	13	26	18	20	18	4	1	42	39	9810
2011	Aboriginal	14	22	17	18	24	4	0	38	44	969
2011	Non-Aboriginal	16	26	16	18	19	4	0	44	39	10634
2008	Aboriginal	15	22	13	23	24	4	0	38	48	683
2008	Non-Aboriginal	15	26	16	19	19	4	1	43	40	8124

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	37	11	20	19	0	0	51	39	808
2017	Non-Aboriginal	15	38	13	20	14	0	0	53	34	7890
2014	Aboriginal	15	33	14	20	17	0	0	48	38	1027
2014	Non-Aboriginal	14	39	14	21	13	0	0	53	34	9806
2011	Aboriginal	24	40	10	16	9	1	0	64	25	969
2011	Non-Aboriginal	21	44	12	15	8	0	1	65	23	10629
2008	Aboriginal	17	41	9	18	14	0	0	59	32	681
2008	Non-Aboriginal	17	43	12	18	10	0	0	61	27	8128

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	38	11	5	4	0	1	79	10	804
2017	Non-Aboriginal	38	40	12	5	4	0	0	79	9	7883
2014	Aboriginal	39	38	11	6	5	0	0	78	11	1027
2014	Non-Aboriginal	38	40	12	5	4	0	0	79	9	9811
2011	Aboriginal	47	34	10	5	4	1	0	81	8	967
2011	Non-Aboriginal	45	37	10	5	3	0	0	82	8	10611
2008	Aboriginal	40	41	9	5	5	0	0	81	10	683
2008	Non-Aboriginal	38	42	10	6	3	0	0	81	9	8127

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	46	38	7	4	5	0	84	9	803
2017	Non-Aboriginal	44	39	8	5	3	0	84	8	7879
2014	Aboriginal	45	37	7	6	4	0	83	10	1026
2014	Non-Aboriginal	44	40	8	5	3	0	84	8	9807
2011	Aboriginal	50	36	7	4	3	1	86	7	969
2011	Non-Aboriginal	48	39	6	4	2	0	87	7	10632
2008	Aboriginal	45	41	8	3	3	0	86	6	683
2008	Non-Aboriginal	44	43	7	4	2	0	87	6	8128

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	23	16	20	25	2	0	37	46	806
2017	Non-Aboriginal	13	26	19	19	20	2	0	41	40	7878
2014	Aboriginal	13	24	20	19	21	3	0	38	41	1027
2014	Non-Aboriginal	12	27	21	20	18	2	0	40	39	9810
2011	Aboriginal	15	34	15	16	19	2	0	50	35	969
2011	Non-Aboriginal	16	32	19	17	14	2	1	49	32	10629
2008	Aboriginal	13	32	16	18	20	1	0	46	38	682
2008	Non-Aboriginal	12	33	18	19	16	1	0	46	36	8122

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	25	15	15	26	2	1	43	42	806
2017	Non-Aboriginal	14	27	17	16	21	2	2	43	39	7877
2014	Aboriginal	14	27	16	17	23	2	1	42	41	1023
2014	Non-Aboriginal	13	29	18	16	20	2	2	44	38	9811
2011	Aboriginal	21	32	13	13	20	1	1	54	34	968
2011	Non-Aboriginal	19	33	15	15	15	2	2	53	31	10630
2008	Aboriginal	19	36	10	13	19	1	1	56	33	680
2008	Non-Aboriginal	16	39	13	14	15	1	1	57	30	8119

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	32	10	18	21	0	50	40	801
2017	Non-Aboriginal	17	34	14	18	17	0	51	34	7863
2014	Aboriginal	13	32	14	21	20	0	45	41	1026
2014	Non-Aboriginal	13	34	15	21	17	0	47	38	9807
2011	Aboriginal	20	36	14	14	15	1	56	30	967
2011	Non-Aboriginal	21	36	14	15	13	0	57	29	10631

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	28	15	16	21	48	36	800
2017	Non-Aboriginal	19	31	17	16	17	50	33	7862
2014	Aboriginal	19	30	17	18	17	49	34	1024
2014	Non-Aboriginal	18	32	18	17	15	50	31	9812

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	28	17	17	21	0	0	46	37	803
2017	Non-Aboriginal	18	31	19	17	15	0	0	49	32	7858
2014	Aboriginal	17	31	20	18	14	0	0	48	33	1024
2014	Non-Aboriginal	17	33	21	17	12	0	0	50	29	9809
2011	Aboriginal	21	38	20	12	7	1	1	60	20	968
2011	Non-Aboriginal	24	40	17	11	6	1	0	65	17	10611

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	25	19	16	23	2	0	40	40	808
2017	Non-Aboriginal	12	29	23	16	17	3	0	42	34	7880

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	27	14	17	18	0	0	51	35	804
2017	Non-Aboriginal	25	33	14	14	14	0	1	58	28	7878
2014	Aboriginal	21	33	14	15	16	1	0	55	31	1026
2014	Non-Aboriginal	23	33	17	14	12	0	0	57	27	9801
2011	Aboriginal	25	35	12	15	12	1	0	60	28	967
2011	Non-Aboriginal	27	36	14	12	10	0	1	64	22	10621

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	25	13	12	17	1	4	56	31	804
2017	Non-Aboriginal	27	28	11	12	15	1	6	59	29	7878
2014	Aboriginal	23	27	11	14	20	1	4	53	36	1027
2014	Non-Aboriginal	27	29	11	12	16	1	5	59	29	9806
2011	Aboriginal	25	26	12	14	19	2	4	53	35	967
2011	Non-Aboriginal	29	27	9	12	16	1	5	60	30	10619
2008	Aboriginal	29	27	8	12	19	1	3	59	33	682
2008	Non-Aboriginal	32	29	7	11	15	1	5	64	28	8124

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	38	21	7	3	2	68	10	807
2017	Non-Aboriginal	32	36	18	8	4	2	69	12	7891
2014	Aboriginal	29	33	23	9	6	1	62	15	1024
2014	Non-Aboriginal	28	36	22	8	4	1	65	13	9808
2011	Aboriginal	27	38	23	7	4	2	66	11	967
2011	Non-Aboriginal	30	34	20	9	6	1	65	15	10632
2008	Aboriginal	24	31	28	10	6	1	55	16	683
2008	Non-Aboriginal	23	34	22	11	8	1	58	19	8122

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	23	13	7	12	4	10	62	23	804
2017	Non-Aboriginal	31	24	13	7	11	3	10	64	21	7883
2014	Aboriginal	31	24	16	6	13	3	7	60	22	1026
2014	Non-Aboriginal	32	25	14	7	10	3	10	65	19	9814
2011	Aboriginal	27	27	15	11	15	2	4	57	27	967
2011	Non-Aboriginal	29	27	13	9	13	2	7	61	24	10637

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	20	43	38	806
2017	Non-Aboriginal	18	49	32	7889
2014	Aboriginal	19	43	38	1027
2014	Non-Aboriginal	18	51	31	9814
2011	Aboriginal	23	41	36	969
2011	Non-Aboriginal	21	50	28	10637

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Aboriginal	19	35	21	17	3	4	172
2017	Non-Aboriginal	24	30	23	11	5	7	1539
2014	Aboriginal	16	33	24	17	9999	11	205
2014	Non-Aboriginal	24	30	23	13	9999	11	1929
2011	Aboriginal	11	51	24	6	9999	9	246
2011	Non-Aboriginal	20	44	21	8	9999	8	2418

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	38	14	8	12	0	66	20	805
2017	Non-Aboriginal	28	39	15	9	9	1	67	18	7874
2014	Aboriginal	26	37	18	9	9	1	63	18	1026
2014	Non-Aboriginal	27	40	16	9	7	1	68	16	9809
2011	Aboriginal	28	41	14	7	8	1	70	16	969
2011	Non-Aboriginal	29	41	15	8	6	1	71	14	10633
2008	Aboriginal	36	37	13	6	7	0	74	13	682
2008	Non-Aboriginal	35	39	12	7	6	1	74	13	8125

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	31	18	14	17	1	51	31	806
2017	Non-Aboriginal	16	37	21	13	11	1	54	25	7874
2014	Aboriginal	18	32	22	14	12	2	51	27	1028
2014	Non-Aboriginal	16	37	22	14	9	1	54	24	9813
2011	Aboriginal	20	39	19	11	9	1	61	20	968
2011	Non-Aboriginal	22	42	17	10	7	1	65	17	10623

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	36	9	5	1	2	14	48	804
2017	Non-Aboriginal	16	30	33	12	5	1	2	18	48	7851
2014	Aboriginal	14	33	36	10	5	1	1	15	48	1024
2014	Non-Aboriginal	13	33	34	12	5	1	1	17	48	9792
2011	Aboriginal	16	30	32	13	5	1	2	19	48	965
2011	Non-Aboriginal	13	31	33	14	6	1	2	20	46	10610
2008	Aboriginal	19	33	31	13	3	1	0	16	53	682
2008	Non-Aboriginal	15	34	33	12	4	0	1	16	50	8117

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	29	25	13	6	1	2	20	54	801
2017	Non-Aboriginal	20	27	29	14	7	2	2	22	48	7843
2014	Aboriginal	19	28	32	13	6	2	1	20	48	1024
2014	Non-Aboriginal	18	29	30	14	6	2	1	21	48	9793
2011	Aboriginal	18	25	28	16	9	2	2	26	45	964
2011	Non-Aboriginal	14	25	29	18	9	2	2	28	41	10596
2008	Aboriginal	20	28	28	14	6	2	1	22	49	680
2008	Non-Aboriginal	17	28	30	15	7	1	2	23	46	8101

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	26	29	14	6	2	2	20	49	802
2017	Non-Aboriginal	21	26	28	14	6	2	4	21	50	7851
2014	Aboriginal	21	27	30	12	5	2	2	18	51	1026
2014	Non-Aboriginal	21	29	28	12	5	2	2	18	53	9790
2011	Aboriginal	21	26	27	15	6	2	4	21	50	962
2011	Non-Aboriginal	19	28	29	13	6	2	3	21	49	10587
2008	Aboriginal	21	30	29	13	5	2	1	18	53	681
2008	Non-Aboriginal	20	29	30	13	5	2	2	19	50	8109

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	15	34	24	9	2	4	36	28	801
2017	Non-Aboriginal	10	17	33	24	10	1	5	37	28	7823
2014	Aboriginal	9	18	32	27	9	1	3	38	28	1014
2014	Non-Aboriginal	10	19	35	24	8	1	3	34	30	9756
2011	Aboriginal	10	16	35	24	10	1	5	36	27	963
2011	Non-Aboriginal	11	19	32	22	10	1	4	34	32	10572
2008	Aboriginal	11	17	35	25	8	1	2	34	29	680
2008	Non-Aboriginal	10	21	36	21	8	1	3	30	33	8092

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	25	26	14	7	1	2	23	50	802
2017	Non-Aboriginal	23	25	27	13	7	1	3	21	51	7853
2014	Aboriginal	23	27	27	14	5	1	2	20	52	1021
2014	Non-Aboriginal	24	28	27	12	5	1	2	18	54	9791
2011	Aboriginal	17	23	32	15	6	2	3	23	43	964
2011	Non-Aboriginal	18	25	29	15	8	1	3	24	45	10597
2008	Aboriginal	21	26	31	12	7	2	1	19	49	680
2008	Non-Aboriginal	20	27	29	15	6	1	2	21	49	8102

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	20	27	19	9	3	5	30	40	804
2017	Non-Aboriginal	16	21	27	20	10	2	5	32	40	7849
2014	Aboriginal	16	19	26	23	10	3	3	35	37	1023
2014	Non-Aboriginal	14	21	29	22	10	2	3	34	36	9790
2011	Aboriginal	18	20	28	19	9	2	3	30	40	966
2011	Non-Aboriginal	16	23	27	18	10	2	4	30	41	10610
2008	Aboriginal	22	22	28	17	7	1	2	25	46	680
2008	Non-Aboriginal	19	27	27	17	7	2	3	24	48	8106

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	20	28	14	6	4	5	22	46	803
2017	Non-Aboriginal	19	26	30	13	6	3	4	20	48	7845
2014	Aboriginal	19	27	29	13	6	3	3	20	49	1016
2014	Non-Aboriginal	19	28	31	12	6	2	3	19	49	9776

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	26	13	16	23	1	1	47	40	807
2017	Non-Aboriginal	24	29	14	15	16	1	1	54	32	7884
2014	Aboriginal	22	27	14	19	17	1	0	49	36	1027
2014	Non-Aboriginal	27	32	13	15	12	0	0	60	27	9808

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	35	16	14	17	1	53	31	807
2017	Non-Aboriginal	21	38	15	14	11	0	59	26	7866
2014	Aboriginal	18	40	14	16	12	0	58	27	1024
2014	Non-Aboriginal	22	43	16	13	6	0	65	19	9804

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	32	21	9	11	2	1	58	20	807
2017	Non-Aboriginal	25	35	21	8	8	3	1	62	16	7873
2014	Aboriginal	29	35	19	8	7	2	1	66	15	1026
2014	Non-Aboriginal	30	38	17	6	5	3	1	71	11	9806

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	33	18	14	13	1	55	28	806
2017	Non-Aboriginal	22	41	17	10	8	2	64	18	7874
2014	Aboriginal	24	36	18	13	9	2	60	22	1027
2014	Non-Aboriginal	27	39	17	9	6	2	67	15	9817
2011	Aboriginal	19	33	18	15	13	2	54	28	966
2011	Non-Aboriginal	23	38	19	10	8	2	63	18	10626

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	32	13	11	17	0	58	28	806
2017	Non-Aboriginal	24	40	14	11	10	0	64	22	7875
2014	Aboriginal	27	35	14	13	10	1	62	23	1026
2014	Non-Aboriginal	28	40	14	10	7	0	68	17	9807
2011	Aboriginal	26	37	15	10	12	0	63	22	965
2011	Non-Aboriginal	29	40	14	9	8	0	69	17	10622
2008	Aboriginal	22	38	14	12	14	0	60	26	682
2008	Non-Aboriginal	24	41	14	12	9	0	65	21	8108

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	24	17	18	23	2	1	40	42	807
2017	Non-Aboriginal	14	28	19	17	18	2	2	44	36	7885
2014	Aboriginal	17	29	19	17	17	1	1	46	34	1028
2014	Non-Aboriginal	18	32	18	16	12	2	2	52	29	9816

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	36	18	9	8	2	65	17	803
2017	Non-Aboriginal	24	43	17	8	6	2	68	15	7854
2014	Aboriginal	27	43	17	7	4	2	71	12	1028
2014	Non-Aboriginal	27	44	16	7	3	2	73	11	9812
2011	Aboriginal	26	42	16	9	5	3	69	15	968
2011	Non-Aboriginal	29	42	15	7	4	2	73	12	10620

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	33	14	11	14	2	0	60	26	805
2017	Non-Aboriginal	24	37	15	11	10	2	0	63	22	7864
2014	Aboriginal	23	35	18	11	10	3	0	60	22	1024
2014	Non-Aboriginal	26	39	14	11	7	2	1	67	18	9811
2011	Aboriginal	28	32	15	12	11	2	1	62	23	967
2011	Non-Aboriginal	28	38	13	10	8	3	1	68	18	10615
2008	Aboriginal	28	30	13	12	13	3	1	60	26	684
2008	Non-Aboriginal	25	37	12	12	10	3	1	64	23	8123

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	34	20	11	15	2	1	53	27	804
2017	Non-Aboriginal	16	36	21	13	11	3	1	54	25	7875
2014	Aboriginal	15	31	22	15	13	4	0	48	29	1025
2014	Non-Aboriginal	15	34	22	14	10	4	1	52	25	9816
2011	Aboriginal	14	34	22	15	11	3	1	50	28	968
2011	Non-Aboriginal	14	37	22	12	9	4	1	54	23	10631

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	22	14	18	31	3	0	35	51	805
2017	Non-Aboriginal	13	25	17	17	23	4	1	40	42	7865
2014	Aboriginal	13	21	16	18	28	4	0	35	49	1026
2014	Non-Aboriginal	12	28	17	18	19	4	1	42	40	9812
2011	Aboriginal	11	22	17	20	24	4	1	35	47	968
2011	Non-Aboriginal	13	26	18	18	18	6	1	42	39	10630

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	50	6	15	10	69	25	808
2017	Non-Aboriginal	20	50	7	16	7	70	23	7895
2014	Aboriginal	19	47	8	18	7	67	25	1026
2014	Non-Aboriginal	20	51	7	15	6	71	21	9814
2011	Aboriginal	20	53	7	14	6	73	20	967
2011	Non-Aboriginal	26	50	6	12	5	76	18	10625
2008	Aboriginal	20	48	6	16	10	68	27	681
2008	Non-Aboriginal	23	49	6	14	8	73	21	8127

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	35	9	17	18	0	56	35	808
2017	Non-Aboriginal	24	36	10	17	13	0	60	31	7889
2014	Aboriginal	23	33	10	17	15	0	57	33	1026
2014	Non-Aboriginal	25	34	11	18	12	0	59	30	9801
2011	Aboriginal	23	34	11	18	14	1	57	31	965
2011	Non-Aboriginal	25	36	11	16	12	0	61	28	10619

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	36	10	17	16	56	33	800
2017	Non-Aboriginal	23	39	12	16	10	62	26	7859
2014	Aboriginal	20	40	12	18	10	60	27	1027
2014	Non-Aboriginal	24	40	13	16	7	64	23	9801

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	28	7	3	2	0	1	88	5	803
2017	Non-Aboriginal	64	26	5	3	2	0	1	91	4	7868
2014	Aboriginal	59	26	7	3	2	1	1	87	5	1025
2014	Non-Aboriginal	63	27	5	3	1	0	1	91	4	9808
2011	Aboriginal	66	22	6	3	1	1	1	90	4	967
2011	Non-Aboriginal	71	21	4	2	1	0	1	93	3	10625
2008	Aboriginal	66	23	5	1	2	1	2	91	3	682
2008	Non-Aboriginal	70	21	3	2	1	0	1	93	4	8119

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	68	20	5	2	3	1	89	6	807
2017	Non-Aboriginal	67	21	5	3	3	1	89	6	7888
2014	Aboriginal	64	21	7	3	3	2	87	6	1027
2014	Non-Aboriginal	65	23	5	4	3	1	89	6	9806
2011	Aboriginal	70	18	6	3	3	1	89	5	967
2011	Non-Aboriginal	70	19	4	4	2	1	90	6	10622
2008	Aboriginal	77	13	4	1	2	1	92	4	681
2008	Non-Aboriginal	74	16	4	3	2	1	91	5	8116

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	68	13	9	2	3	1	5	86	4	807
2017	Non-Aboriginal	69	15	6	2	2	1	5	89	5	7881
2014	Aboriginal	65	15	9	2	3	0	6	86	5	1026
2014	Non-Aboriginal	69	16	5	2	2	1	5	89	5	9811
2011	Aboriginal	66	15	9	2	3	1	5	86	5	968
2011	Non-Aboriginal	70	14	5	2	2	1	4	89	5	10623
2008	Aboriginal	64	10	7	3	3	2	12	86	6	682
2008	Non-Aboriginal	70	11	4	2	3	1	9	89	6	8122

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	73	14	6	1	3	0	3	90	4	806
2017	Non-Aboriginal	75	14	5	1	2	0	3	91	4	7874
2014	Aboriginal	70	15	8	1	3	0	4	88	4	1024
2014	Non-Aboriginal	75	14	5	1	2	0	3	92	3	9812
2011	Aboriginal	69	13	8	1	3	1	4	87	4	967
2011	Non-Aboriginal	75	13	5	1	2	1	3	92	3	10623
2008	Aboriginal	72	8	5	1	3	1	9	90	4	683
2008	Non-Aboriginal	79	8	3	1	2	0	7	93	4	8124

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	14	12	2	3	2	6	82	5	806
2017	Non-Aboriginal	60	18	8	3	3	2	6	85	6	7887
2014	Aboriginal	56	16	11	3	3	2	8	81	7	1027
2014	Non-Aboriginal	59	19	8	3	2	2	7	85	6	9812

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	66	15	10	1	2	3	3	86	3	807
2017	Non-Aboriginal	67	19	6	2	2	2	3	90	4	7877
2014	Aboriginal	60	18	9	2	3	4	5	85	5	1027
2014	Non-Aboriginal	64	19	7	2	2	3	3	89	4	9812
2011	Aboriginal	64	17	8	2	2	4	3	87	4	968
2011	Non-Aboriginal	68	18	6	1	2	2	2	91	3	10629
2008	Aboriginal	67	15	7	1	3	3	3	88	5	681
2008	Non-Aboriginal	70	17	5	2	2	2	2	91	3	8125

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	45	55	807
2017	Non-Aboriginal	32	68	7873
2014	Aboriginal	44	56	1027
2014	Non-Aboriginal	30	70	9798

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	65	342
2017	Non-Aboriginal	59	2221
2014	Aboriginal	61	432
2014	Non-Aboriginal	58	2734

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	64	342
2017	Non-Aboriginal	64	2221
2014	Aboriginal	64	432
2014	Non-Aboriginal	60	2734

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	342
2017	Non-Aboriginal	11	2221
2014	Aboriginal	9	432
2014	Non-Aboriginal	9	2734

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	30	342
2017	Non-Aboriginal	33	2221
2014	Aboriginal	28	432
2014	Non-Aboriginal	28	2734

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	342
2017	Non-Aboriginal	9	2221
2014	Aboriginal	13	432
2014	Non-Aboriginal	8	2734

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	342
2017	Non-Aboriginal	10	2221
2014	Aboriginal	10	432
2014	Non-Aboriginal	8	2734

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	4	342
2017	Non-Aboriginal	3	2221
2014	Aboriginal	5	432
2014	Non-Aboriginal	4	2734

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	45	342
2017	Non-Aboriginal	48	2223
2014	Aboriginal	41	434
2014	Non-Aboriginal	42	2738

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	48	342
2017	Non-Aboriginal	41	2223
2014	Aboriginal	41	434
2014	Non-Aboriginal	38	2738

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	61	342
2017	Non-Aboriginal	49	2223
2014	Aboriginal	52	434
2014	Non-Aboriginal	47	2738

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	47	342
2017	Non-Aboriginal	45	2223
2014	Aboriginal	45	434
2014	Non-Aboriginal	43	2738

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	35	342
2017	Non-Aboriginal	33	2223
2014	Aboriginal	36	434
2014	Non-Aboriginal	28	2738

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	66	342
2017	Non-Aboriginal	66	2223
2014	Aboriginal	68	434
2014	Non-Aboriginal	66	2738

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	52	342
2017	Non-Aboriginal	46	2223
2014	Aboriginal	47	434
2014	Non-Aboriginal	46	2738

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	342
2017	Non-Aboriginal	8	2223
2014	Aboriginal	7	434
2014	Non-Aboriginal	7	2738

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	17	342
2017	Non-Aboriginal	20	2223
2014	Aboriginal	17	434
2014	Non-Aboriginal	16	2738

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	27	342
2017	Non-Aboriginal	22	2223
2014	Aboriginal	20	434
2014	Non-Aboriginal	22	2738

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	59	342
2017	Non-Aboriginal	51	2223
2014	Aboriginal	56	434
2014	Non-Aboriginal	51	2738

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	39	342
2017	Non-Aboriginal	40	2223
2014	Aboriginal	36	434
2014	Non-Aboriginal	35	2738

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	342
2017	Non-Aboriginal	14	2223
2014	Aboriginal	15	434
2014	Non-Aboriginal	15	2738

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	46	340
2017	Non-Aboriginal	47	2223
2014	Aboriginal	40	435
2014	Non-Aboriginal	45	2737

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	33	340
2017	Non-Aboriginal	34	2223
2014	Aboriginal	29	435
2014	Non-Aboriginal	33	2737

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	340
2017	Non-Aboriginal	8	2223
2014	Aboriginal	8	435
2014	Non-Aboriginal	8	2737

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	35	340
2017	Non-Aboriginal	30	2223
2014	Aboriginal	28	435
2014	Non-Aboriginal	27	2737

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	340
2017	Non-Aboriginal	16	2223
2014	Aboriginal	16	435
2014	Non-Aboriginal	16	2737

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	340
2017	Non-Aboriginal	12	2223
2014	Aboriginal	11	435
2014	Non-Aboriginal	8	2737

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	21	340
2017	Non-Aboriginal	21	2223
2014	Aboriginal	20	435
2014	Non-Aboriginal	20	2737

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	340
2017	Non-Aboriginal	11	2223
2014	Aboriginal	11	435
2014	Non-Aboriginal	12	2737

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	23	340
2017	Non-Aboriginal	24	2223
2014	Aboriginal	30	435
2014	Non-Aboriginal	25	2737

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	300
2017	Non-Aboriginal	13	1982
2014	Aboriginal	12	384
2014	Non-Aboriginal	14	2511

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	300
2017	Non-Aboriginal	14	1982
2014	Aboriginal	9	384
2014	Non-Aboriginal	13	2511

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	300
2017	Non-Aboriginal	11	1982
2014	Aboriginal	8	384
2014	Non-Aboriginal	12	2511

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	5	300
2017	Non-Aboriginal	7	1982
2014	Aboriginal	6	384
2014	Non-Aboriginal	8	2511

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	6	300
2017	Non-Aboriginal	7	1982
2014	Aboriginal	7	384
2014	Non-Aboriginal	9	2511

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	5	300
2017	Non-Aboriginal	8	1982
2014	Aboriginal	8	384
2014	Non-Aboriginal	8	2511

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	300
2017	Non-Aboriginal	6	1982
2014	Aboriginal	8	384
2014	Non-Aboriginal	7	2511

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	300
2017	Non-Aboriginal	9	1982
2014	Aboriginal	9	384
2014	Non-Aboriginal	8	2511

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	300
2017	Non-Aboriginal	10	1982
2014	Aboriginal	14	384
2014	Non-Aboriginal	10	2511

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	25	300
2017	Non-Aboriginal	30	1982
2014	Aboriginal	29	384
2014	Non-Aboriginal	28	2511

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	15	300
2017	Non-Aboriginal	12	1982
2014	Aboriginal	10	384
2014	Non-Aboriginal	12	2511

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	51	300
2017	Non-Aboriginal	49	1982
2014	Aboriginal	52	384
2014	Non-Aboriginal	46	2511

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	4	300
2017	Non-Aboriginal	3	1982
2014	Aboriginal	3	384
2014	Non-Aboriginal	2	2511

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	57	300
2017	Non-Aboriginal	60	1982
2014	Aboriginal	63	384
2014	Non-Aboriginal	61	2511

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	2	300
2017	Non-Aboriginal	2	1982

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	15	300
2017	Non-Aboriginal	15	1982
2014	Aboriginal	13	384
2014	Non-Aboriginal	14	2511

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	95	5	340
2017	Non-Aboriginal	96	4	2218

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	19	18	17	28	9	2	31	49	808
2017	Non-Aboriginal	9	19	22	13	20	12	4	34	40	7892
2014	Aboriginal	9	19	22	15	23	9	2	32	43	1028
2014	Non-Aboriginal	10	22	23	13	15	14	4	39	33	9807

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	23	19	15	25	4	1	39	42	807
2017	Non-Aboriginal	15	28	20	14	17	5	1	46	33	7878
2014	Aboriginal	14	25	22	15	20	4	1	41	36	1022
2014	Non-Aboriginal	16	30	21	14	13	6	1	49	28	9798
2011	Aboriginal	18	32	19	14	13	3	0	52	28	967
2011	Non-Aboriginal	21	38	18	11	9	3	0	61	21	10621

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	26	74	805
2017	Non-Aboriginal	15	85	7866
2014	Aboriginal	25	75	1025
2014	Non-Aboriginal	13	87	9798

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	56	196
2017	Non-Aboriginal	45	963
2014	Aboriginal	54	238
2014	Non-Aboriginal	42	1150

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	67	196
2017	Non-Aboriginal	78	963
2014	Aboriginal	72	238
2014	Non-Aboriginal	77	1150

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	5	196
2017	Non-Aboriginal	6	963
2014	Aboriginal	5	238
2014	Non-Aboriginal	4	1150

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	29	196
2017	Non-Aboriginal	24	963
2014	Aboriginal	21	238
2014	Non-Aboriginal	19	1150

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	196
2017	Non-Aboriginal	10	963
2014	Aboriginal	14	238
2014	Non-Aboriginal	9	1150

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	196
2017	Non-Aboriginal	8	963
2014	Aboriginal	7	238
2014	Non-Aboriginal	9	1150

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	196
2017	Non-Aboriginal	7	963
2014	Aboriginal	8	238
2014	Non-Aboriginal	9	1150

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	56	195
2017	Non-Aboriginal	30	957
2014	Aboriginal	43	240
2014	Non-Aboriginal	25	1150

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	23	195
2017	Non-Aboriginal	18	957
2014	Aboriginal	24	240
2014	Non-Aboriginal	16	1150

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	195
2017	Non-Aboriginal	23	957
2014	Aboriginal	11	240
2014	Non-Aboriginal	17	1150

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	10	195
2017	Non-Aboriginal	8	957
2014	Aboriginal	9	240
2014	Non-Aboriginal	8	1150

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	26	195
2017	Non-Aboriginal	19	957
2014	Aboriginal	14	240
2014	Non-Aboriginal	19	1150

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	35	195
2017	Non-Aboriginal	37	957
2014	Aboriginal	23	240
2014	Non-Aboriginal	29	1150

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	195
2017	Non-Aboriginal	7	957
2014	Aboriginal	3	240
2014	Non-Aboriginal	4	1150

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	4	195
2017	Non-Aboriginal	2	957

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	195
2017	Non-Aboriginal	9	957
2014	Aboriginal	8	240
2014	Non-Aboriginal	8	1150

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	195
2017	Non-Aboriginal	16	957
2014	Aboriginal	10	240
2014	Non-Aboriginal	12	1150

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	957

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	195
2017	Non-Aboriginal	19	957
2014	Aboriginal	23	240
2014	Non-Aboriginal	17	1150

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	Aboriginal	3	240
2014	Non-Aboriginal	1	1150

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	195
2017	Non-Aboriginal	20	957
2014	Aboriginal	27	240
2014	Non-Aboriginal	30	1150

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	31	194
2017	Non-Aboriginal	33	965
2014	Aboriginal	25	239
2014	Non-Aboriginal	27	1151

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	194
2017	Non-Aboriginal	22	965
2014	Aboriginal	16	239
2014	Non-Aboriginal	19	1151

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	194
2017	Non-Aboriginal	6	965
2014	Aboriginal	7	239
2014	Non-Aboriginal	7	1151

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	26	194
2017	Non-Aboriginal	25	965
2014	Aboriginal	19	239
2014	Non-Aboriginal	22	1151

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	194
2017	Non-Aboriginal	10	965
2014	Aboriginal	6	239
2014	Non-Aboriginal	9	1151

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	194
2017	Non-Aboriginal	10	965
2014	Aboriginal	11	239
2014	Non-Aboriginal	8	1151

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	17	194
2017	Non-Aboriginal	12	965
2014	Aboriginal	13	239
2014	Non-Aboriginal	12	1151

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	194
2017	Non-Aboriginal	9	965
2014	Aboriginal	8	239
2014	Non-Aboriginal	11	1151

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	41	194
2017	Non-Aboriginal	44	965
2014	Aboriginal	49	239
2014	Non-Aboriginal	45	1151

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	171
2017	Non-Aboriginal	8	867
2014	Aboriginal	9	209
2014	Non-Aboriginal	8	1049

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	171
2017	Non-Aboriginal	8	867
2014	Aboriginal	8	209
2014	Non-Aboriginal	7	1049

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	8	171
2017	Non-Aboriginal	6	867
2014	Aboriginal	5	209
2014	Non-Aboriginal	5	1049

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	4	171
2017	Non-Aboriginal	3	867
2014	Aboriginal	6	209
2014	Non-Aboriginal	3	1049

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	2	171
2017	Non-Aboriginal	2	867
2014	Aboriginal	3	209
2014	Non-Aboriginal	2	1049

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	3	171
2017	Non-Aboriginal	4	867
2014	Aboriginal	3	209
2014	Non-Aboriginal	3	1049

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	4	171
2017	Non-Aboriginal	4	867
2014	Aboriginal	5	209
2014	Non-Aboriginal	4	1049

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	171
2017	Non-Aboriginal	9	867
2014	Aboriginal	8	209
2014	Non-Aboriginal	8	1049

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	10	171
2017	Non-Aboriginal	12	867
2014	Aboriginal	10	209
2014	Non-Aboriginal	9	1049

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	25	171
2017	Non-Aboriginal	27	867
2014	Aboriginal	28	209
2014	Non-Aboriginal	23	1049

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	171
2017	Non-Aboriginal	13	867
2014	Aboriginal	10	209
2014	Non-Aboriginal	11	1049

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	49	171
2017	Non-Aboriginal	46	867
2014	Aboriginal	51	209
2014	Non-Aboriginal	42	1049

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	867
2014	Aboriginal	3	209
2014	Non-Aboriginal	3	1049

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	57	171
2017	Non-Aboriginal	65	867
2014	Aboriginal	72	209
2014	Non-Aboriginal	66	1049

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	1	867

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	171
2017	Non-Aboriginal	14	867
2014	Aboriginal	12	209
2014	Non-Aboriginal	15	1049

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	94	6	196
2017	Non-Aboriginal	95	5	968

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	18	27	13	15	13	3	34	34	808
2017	Non-Aboriginal	11	22	27	8	11	17	5	42	24	7882
2014	Aboriginal	12	21	26	10	13	15	3	40	28	1027
2014	Non-Aboriginal	13	22	26	8	7	19	4	46	20	9814

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	23	23	13	15	8	1	44	30	806
2017	Non-Aboriginal	18	31	23	8	10	8	2	54	21	7866
2014	Aboriginal	17	28	24	11	11	8	1	50	24	1023
2014	Non-Aboriginal	19	31	24	8	7	9	1	56	18	9802
2011	Aboriginal	24	35	19	10	8	4	0	61	19	966
2011	Non-Aboriginal	26	40	17	7	5	5	0	69	13	10625

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	28	72	807
2017	Non-Aboriginal	22	78	7875
2014	Aboriginal	26	74	1026
2014	Non-Aboriginal	18	82	9801

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	78	22	207
2017	Non-Aboriginal	75	25	1583
2014	Aboriginal	74	26	254
2014	Non-Aboriginal	74	26	1670

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	42	12	7	7	1	1	74	14	161
2017	Non-Aboriginal	40	38	6	10	5	0	1	79	15	1205
2014	Aboriginal	39	35	9	8	9	0	0	74	17	183
2014	Non-Aboriginal	43	35	7	10	5	0	0	78	15	1231

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	50	10	4	2	2	4	83	7	808
2017	Non-Aboriginal	25	51	10	6	2	1	5	81	8	7891
2014	Aboriginal	26	51	11	6	1	2	3	81	8	1029
2014	Non-Aboriginal	24	52	12	5	1	1	4	80	7	9806
2011	Aboriginal	26	50	11	7	2	2	2	80	9	969
2011	Non-Aboriginal	24	51	11	7	2	1	4	79	9	10636
2008	Aboriginal	28	50	9	6	2	1	3	82	8	685
2008	Non-Aboriginal	25	50	9	7	3	1	4	79	11	8139

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	27	21	15	14	7	4	44	33	804
2017	Non-Aboriginal	9	30	22	15	12	9	4	44	30	7873
2014	Aboriginal	12	32	22	15	9	6	3	48	27	1029
2014	Non-Aboriginal	9	31	23	14	9	9	5	47	26	9816
2011	Aboriginal	12	35	19	15	9	7	3	52	27	968
2011	Non-Aboriginal	10	34	20	14	8	9	4	51	25	10636

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	31	18	9	5	6	5	64	17	808
2017	Non-Aboriginal	27	37	14	7	5	5	5	71	13	7894
2014	Aboriginal	24	36	18	9	5	5	3	65	15	1029
2014	Non-Aboriginal	26	39	14	7	4	5	4	72	12	9810
2011	Aboriginal	23	33	19	7	7	8	4	63	16	967
2011	Non-Aboriginal	27	38	14	7	5	5	4	71	13	10638
2008	Aboriginal	21	37	14	10	9	6	3	64	21	685
2008	Non-Aboriginal	23	41	14	8	5	5	4	70	14	8127

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	25	18	11	16	7	4	49	31	804
2017	Non-Aboriginal	18	33	17	12	10	6	4	56	25	7871
2014	Aboriginal	16	30	21	13	12	6	3	50	27	1027
2014	Non-Aboriginal	18	34	18	12	9	6	4	58	22	9805
2011	Aboriginal	16	28	18	12	13	9	4	51	28	967
2011	Non-Aboriginal	20	35	15	11	8	6	4	61	21	10634
2008	Aboriginal	16	32	15	17	14	5	2	51	33	683
2008	Non-Aboriginal	20	36	14	13	9	4	3	61	24	8131

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	28	12	10	13	1	0	64	23	806
2017	Non-Aboriginal	38	31	11	9	10	1	0	70	19	7882

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	26	14	7	14	3	0	64	21	806
2017	Non-Aboriginal	38	28	15	6	11	2	0	67	18	7888

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	35	16	11	19	1	0	53	31	806
2017	Non-Aboriginal	15	40	17	13	12	2	0	57	25	7881

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	22	15	18	37	1	0	30	55	807
2017	Non-Aboriginal	8	24	16	21	31	1	0	32	52	7880

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	17	14	17	37	1	1	32	54	803
2017	Non-Aboriginal	14	17	17	17	33	0	1	32	51	7884

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	26	27	16	11	1	1	45	27	806
2017	Non-Aboriginal	17	26	27	16	13	0	1	44	29	7862

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	31	23	11	9	1	2	56	20	805
2017	Non-Aboriginal	23	29	23	12	9	1	3	55	22	7855

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	19	22	20	20	1	1	37	41	806
2017	Non-Aboriginal	15	22	24	18	19	1	2	39	37	7870

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	25	13	6	7	1	7	72	14	803
2017	Non-Aboriginal	38	25	15	8	6	1	8	69	15	7861

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	29	22	12	13	0	1	52	25	804
2017	Non-Aboriginal	22	29	24	14	10	0	1	51	24	7853

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	28	22	15	13	1	1	49	28	803
2017	Non-Aboriginal	18	29	25	15	10	1	1	48	26	7845

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	29	22	15	16	1	1	46	32	802
2017	Non-Aboriginal	16	27	25	17	13	1	1	44	30	7851

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	29	22	13	14	1	0	50	28	802
2017	Non-Aboriginal	21	30	22	14	11	1	1	52	26	7851

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	33	20	11	10	1	1	58	22	805
2017	Non-Aboriginal	23	31	22	12	9	1	2	56	22	7824

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	27	19	9	9	0	1	63	18	804
2017	Non-Aboriginal	34	27	19	11	7	0	1	62	18	7880

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	22	14	12	10	0	1	63	23	801
2017	Non-Aboriginal	49	21	12	7	8	1	2	72	15	7881

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	35	14	8	7	1	1	70	16	800
2017	Non-Aboriginal	37	33	16	7	5	0	1	71	13	7875

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	25	15	11	14	1	0	60	25	803
2017	Non-Aboriginal	41	25	15	9	9	0	1	66	19	7874

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	18	6	3	3	1	21	84	7	799
2017	Non-Aboriginal	46	16	8	3	2	1	25	83	6	7865

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	26	9	3	4	1	6	84	7	796
2017	Non-Aboriginal	55	24	9	3	2	1	7	85	5	7820

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	66	15	6	3	5	1	4	85	9	804
2017	Non-Aboriginal	63	17	7	4	5	1	5	84	9	7884

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	45	30	14	4	5	0	2	76	9	804
2017	Non-Aboriginal	46	31	13	4	2	0	3	80	6	7876

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	19	38	18	17	1	0	27	35	807
2017	Non-Aboriginal	7	22	40	19	12	0	0	29	31	7891

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	26	38	13	4	0	0	17	46	805
2017	Non-Aboriginal	13	27	39	14	6	0	0	20	41	7861

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	17	22	14	19	3	1	24	76	807
2017	Non-Aboriginal	23	23	20	12	19	3	1	24	76	7892

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	29	584
2017	Non-Aboriginal	28	5745

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	41	584
2017	Non-Aboriginal	38	5745

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	584
2017	Non-Aboriginal	15	5745

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	60	584
2017	Non-Aboriginal	59	5745

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	584
2017	Non-Aboriginal	8	5745

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	31	584
2017	Non-Aboriginal	35	5745

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	6	39	18	9	4	23	564
2017	Non-Aboriginal	7	41	18	11	4	20	5561

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	18	15	18	33	3	7	27	56	585
2017	Non-Aboriginal	6	17	16	17	35	2	8	25	57	5782

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	2	7	12	15	56	2	5	10	77	586
2017	Non-Aboriginal	2	7	12	15	56	2	7	9	78	5783

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.