2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	40	16	9	13	62	22	1440
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	40	14	11	15	60	25	2982
2017	University certificate or diploma below the bachelor's level	20	40	14	12	14	60	26	529
2017	Bachelor's degree	23	45	11	10	10	69	20	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	9	7	8	77	15	938
2014	Secondary or high school graduation certificate or equivalent or less	22	42	16	11	9	64	19	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	17	10	10	63	20	3690
2014	University certificate or diploma below the bachelor's level	18	43	16	12	11	61	23	685
2014	Bachelor's degree	24	44	12	11	9	68	20	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	11	9	6	74	15	1084
2011	Secondary or high school graduation certificate or equivalent or less	31	37	14	9	9	68	18	2204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	13	8	9	69	18	3994
2011	University certificate or diploma below the bachelor's level	28	40	13	9	10	69	19	728
2011	Bachelor's degree	32	41	12	8	6	74	14	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	9	6	4	81	10	1022
2008	Secondary or high school graduation certificate or equivalent or less	30	41	11	9	8	71	17	1748
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	14	11	8	68	19	3000
2008	University certificate or diploma below the bachelor's level	30	37	13	10	9	68	19	527
2008	Bachelor's degree	31	41	11	10	6	72	17	2727
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	11	8	4	78	12	745

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	29	18	12	24	46	36	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	16	16	26	42	42	2974
2017	University certificate or diploma below the bachelor's level	13	26	16	15	29	39	45	526
2017	Bachelor's degree	16	33	15	16	19	49	36	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	12	16	16	56	31	937

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	37	13	3	3	81	6	1431
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	11	5	5	79	10	2974
2017	University certificate or diploma below the bachelor's level	41	39	9	5	5	80	10	528
2017	Bachelor's degree	43	39	10	4	3	82	8	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	8	5	3	83	8	937
2014	Secondary or high school graduation certificate or equivalent or less	54	31	10	2	3	84	5	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	32	10	3	3	84	6	3680
2014	University certificate or diploma below the bachelor's level	48	33	11	4	4	81	8	684
2014	Bachelor's degree	51	33	10	3	3	84	6	3442
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33	7	4	1	88	5	1083
2011	Secondary or high school graduation certificate or equivalent or less	54	33	7	3	2	88	5	2213
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	32	9	3	3	85	6	3997
2011	University certificate or diploma below the bachelor's level	52	32	9	4	3	84	7	724
2011	Bachelor's degree	54	34	8	3	2	88	4	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	31	6	2	1	90	4	1023

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	41	14	5	7	0	74	12	1426
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	14	8	6	0	72	14	2966
2017	University certificate or diploma below the bachelor's level	28	41	14	9	8	0	69	17	525
2017	Bachelor's degree	31	44	14	6	5	0	75	11	2810
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	10	6	5	0	78	12	933
2014	Secondary or high school graduation certificate or equivalent or less	36	43	12	5	4	0	79	9	1915
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	13	5	4	0	78	9	3684
2014	University certificate or diploma below the bachelor's level	30	46	14	6	5	0	75	11	682
2014	Bachelor's degree	33	44	12	6	4	0	77	11	3443
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	12	8	4	0	77	11	1081
2011	Secondary or high school graduation certificate or equivalent or less	42	41	9	5	3	0	83	8	2204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	42	9	5	4	0	82	9	3996
2011	University certificate or diploma below the bachelor's level	38	42	9	6	4	1	81	10	727
2011	Bachelor's degree	39	45	9	5	3	0	84	7	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	43	7	4	3	0	85	8	1024
2008	Secondary or high school graduation certificate or equivalent or less	40	44	7	5	3	0	85	8	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	45	7	6	3	0	84	9	3016
2008	University certificate or diploma below the bachelor's level	40	44	9	5	2	0	84	6	527
2008	Bachelor's degree	39	44	8	6	3	0	83	9	2745
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	45	7	6	3	0	85	9	749

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	28	20	16	17	0	46	34	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	20	16	22	0	42	38	2972
2017	University certificate or diploma below the bachelor's level	13	26	20	16	23	1	40	39	527
2017	Bachelor's degree	15	27	22	18	18	1	43	36	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	21	14	16	1	48	31	937
2014	Secondary or high school graduation certificate or equivalent or less	18	34	21	16	12	1	52	28	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	21	16	14	0	49	30	3691
2014	University certificate or diploma below the bachelor's level	13	32	22	15	17	1	45	33	684
2014	Bachelor's degree	14	33	20	17	14	1	47	32	3449
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	20	15	14	1	50	30	1086
2011	Secondary or high school graduation certificate or equivalent or less	21	34	23	11	11	1	55	22	2205
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	35	20	13	12	1	55	24	3993
2011	University certificate or diploma below the bachelor's level	20	32	21	14	13	1	52	26	728
2011	Bachelor's degree	22	35	20	13	9	1	57	22	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	21	13	10	1	56	23	1024

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	31	22	15	14	0	49	29	1433
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	20	17	18	0	45	35	2976
2017	University certificate or diploma below the bachelor's level	14	28	20	18	19	0	42	38	528
2017	Bachelor's degree	15	32	19	18	15	0	48	33	2814
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	34	18	15	14	0	53	29	936
2014	Secondary or high school graduation certificate or equivalent or less	18	35	21	16	10	0	53	26	1922
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	21	16	12	0	50	29	3686
2014	University certificate or diploma below the bachelor's level	14	32	23	16	15	0	46	31	683
2014	Bachelor's degree	15	36	20	17	12	0	51	29	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	20	17	12	1	50	30	1086
2011	Secondary or high school graduation certificate or equivalent or less	20	37	20	12	10	0	57	22	2204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	19	13	10	0	57	24	3993
2011	University certificate or diploma below the bachelor's level	18	37	19	15	10	1	55	26	728
2011	Bachelor's degree	22	39	17	13	8	0	62	22	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	18	13	10	1	59	22	1024
2008	Secondary or high school graduation certificate or equivalent or less	21	41	15	14	9	0	62	23	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40	17	14	9	0	59	24	3012
2008	University certificate or diploma below the bachelor's level	18	38	16	17	10	0	57	27	529
2008	Bachelor's degree	19	39	16	17	9	0	58	26	2746
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	38	16	18	10	1	57	28	747

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	26	22	12	14	4	1	49	27	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	23	21	15	19	3	1	44	34	2974
2017	University certificate or diploma below the bachelor's level	16	21	20	18	22	4	0	38	41	526
2017	Bachelor's degree	18	23	20	17	17	5	1	43	36	2813
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	24	20	12	17	6	1	47	31	935
2014	Secondary or high school graduation certificate or equivalent or less	21	29	20	13	12	4	1	53	26	1923
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	24	22	15	15	4	1	46	31	3688
2014	University certificate or diploma below the bachelor's level	16	25	21	14	18	5	1	44	33	686
2014	Bachelor's degree	19	25	21	16	15	5	0	46	32	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	23	19	16	18	4	1	46	35	1085
2011	Secondary or high school graduation certificate or equivalent or less	24	30	19	12	10	4	1	57	23	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	19	13	14	4	1	52	28	3993
2011	University certificate or diploma below the bachelor's level	20	28	19	15	14	4	1	50	30	728
2011	Bachelor's degree	24	27	18	14	12	5	0	53	28	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	24	18	14	13	5	1	51	29	1024
2008	Secondary or high school graduation certificate or equivalent or less	23	32	16	12	10	5	1	59	24	1756
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	19	15	11	5	0	53	27	3008
2008	University certificate or diploma below the bachelor's level	19	28	18	16	12	6	0	50	30	527
2008	Bachelor's degree	20	29	18	16	11	6	0	52	29	2746
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	18	15	12	8	0	52	29	747

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	31	18	9	11	1	1	62	20	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	16	12	11	2	1	61	23	2981
2017	University certificate or diploma below the bachelor's level	26	30	19	11	11	2	0	58	23	529
2017	Bachelor's degree	33	34	15	8	8	2	0	68	17	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	12	8	9	1	0	70	18	936
2014	Secondary or high school graduation certificate or equivalent or less	31	31	17	10	9	1	0	64	18	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	18	10	9	2	0	62	19	3690
2014	University certificate or diploma below the bachelor's level	25	34	16	10	11	2	1	62	22	685
2014	Bachelor's degree	32	33	15	10	8	2	0	67	18	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	14	8	7	1	1	70	16	1083
2011	Secondary or high school graduation certificate or equivalent or less	29	34	17	9	9	2	0	64	19	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	17	10	10	2	0	62	21	3994
2011	University certificate or diploma below the bachelor's level	26	36	16	7	12	3	0	64	19	728
2011	Bachelor's degree	34	33	15	9	7	2	0	69	16	3587
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	13	9	7	3	1	70	17	1020
2008	Secondary or high school graduation certificate or equivalent or less	30	33	14	12	11	1	0	63	23	1755
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	16	11	12	2	1	61	23	3018
2008	University certificate or diploma below the bachelor's level	21	32	18	12	14	2	0	54	27	528
2008	Bachelor's degree	31	33	13	11	9	2	0	66	21	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	13	10	10	3	0	66	20	749

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	16	11	10	0	1	62	22	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	15	12	13	1	0	60	25	2980
2017	University certificate or diploma below the bachelor's level	25	34	15	12	13	1	0	60	25	529
2017	Bachelor's degree	33	35	12	11	8	1	0	68	20	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	11	10	9	0	1	70	19	936
2014	Secondary or high school graduation certificate or equivalent or less	31	31	17	12	8	1	0	63	20	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	16	12	9	1	0	62	22	3692
2014	University certificate or diploma below the bachelor's level	27	35	14	14	10	1	0	62	24	686
2014	Bachelor's degree	30	36	13	12	7	1	0	67	20	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	11	11	7	1	1	71	18	1085
2011	Secondary or high school graduation certificate or equivalent or less	28	36	14	12	9	1	0	65	21	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	14	13	10	1	0	63	23	3995
2011	University certificate or diploma below the bachelor's level	26	36	15	12	11	1	0	62	23	728
2011	Bachelor's degree	33	35	12	11	8	0	0	69	20	3585
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	11	10	8	1	1	71	18	1019
2008	Secondary or high school graduation certificate or equivalent or less	29	34	11	13	12	0	0	64	25	1755
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	12	13	12	1	0	63	25	3013
2008	University certificate or diploma below the bachelor's level	21	34	17	12	16	0	0	55	28	525
2008	Bachelor's degree	29	37	11	13	10	0	0	66	23	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	12	12	11	1	0	64	23	748

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	15	8	11	1	0	65	20	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	17	9	12	0	0	62	21	2973
2017	University certificate or diploma below the bachelor's level	28	29	17	13	12	1	0	57	26	527
2017	Bachelor's degree	36	32	14	8	9	0	0	69	17	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	25	13	9	10	1	0	68	19	936
2014	Secondary or high school graduation certificate or equivalent or less	36	30	17	8	8	1	0	66	16	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	18	9	8	1	1	65	17	3684
2014	University certificate or diploma below the bachelor's level	29	32	16	12	10	1	0	62	22	685
2014	Bachelor's degree	36	33	15	8	7	1	0	70	15	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	14	8	8	1	0	70	16	1085

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	26	20	16	18	3	1	43	36	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	19	16	23	3	0	40	41	2983
2017	University certificate or diploma below the bachelor's level	14	23	21	16	22	4	1	39	39	529
2017	Bachelor's degree	15	30	16	16	19	5	0	47	36	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	15	14	16	6	0	52	32	936
2014	Secondary or high school graduation certificate or equivalent or less	16	29	19	17	15	3	0	47	34	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	20	15	17	4	0	46	33	3686
2014	University certificate or diploma below the bachelor's level	13	27	19	17	19	4	0	42	38	683
2014	Bachelor's degree	16	30	17	17	16	4	0	48	34	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	19	15	12	6	0	51	29	1085
2011	Secondary or high school graduation certificate or equivalent or less	14	29	20	15	17	3	0	45	34	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	29	19	16	18	3	0	45	35	3996
2011	University certificate or diploma below the bachelor's level	15	26	20	16	19	4	0	43	36	728
2011	Bachelor's degree	17	31	19	15	15	4	0	50	31	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	17	15	12	5	0	54	28	1023

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	23	20	19	23	1	0	37	42	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	17	19	27	1	0	36	47	2980
2017	University certificate or diploma below the bachelor's level	12	23	18	19	27	1	0	35	47	528
2017	Bachelor's degree	13	28	17	19	22	2	0	42	41	2814
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	18	16	19	2	0	46	35	937
2014	Secondary or high school graduation certificate or equivalent or less	14	27	20	18	20	1	0	41	38	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	20	18	21	1	0	40	39	3687
2014	University certificate or diploma below the bachelor's level	11	25	20	21	23	1	0	36	44	685
2014	Bachelor's degree	14	27	18	20	19	2	0	42	39	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	22	17	14	2	1	45	33	1085
2011	Secondary or high school graduation certificate or equivalent or less	16	30	18	15	20	2	0	46	35	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	19	15	21	2	0	44	36	3995
2011	University certificate or diploma below the bachelor's level	15	25	20	17	20	2	0	41	38	728
2011	Bachelor's degree	17	31	18	15	17	2	0	49	32	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	32	18	14	13	3	0	53	28	1023
2008	Secondary or high school graduation certificate or equivalent or less	17	29	17	16	20	1	0	46	37	1750
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	18	15	20	2	0	46	36	3013
2008	University certificate or diploma below the bachelor's level	14	28	19	15	23	1	0	42	39	528
2008	Bachelor's degree	16	31	17	17	18	2	0	47	36	2747
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	18	18	12	2	0	51	31	749

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	21	22	22	22	2	1	32	45	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	18	21	28	2	0	31	50	2976
2017	University certificate or diploma below the bachelor's level	9	20	21	19	27	3	0	30	48	527
2017	Bachelor's degree	9	25	20	22	21	3	0	36	44	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	27	19	21	18	3	0	40	40	938
2014	Secondary or high school graduation certificate or equivalent or less	10	24	22	21	21	2	0	35	43	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	24	20	22	22	2	0	34	45	3686
2014	University certificate or diploma below the bachelor's level	8	20	24	24	22	2	0	29	47	685
2014	Bachelor's degree	9	26	19	23	20	3	0	36	44	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	20	24	16	4	1	37	41	1085
2011	Secondary or high school graduation certificate or equivalent or less	10	29	21	19	18	3	0	40	38	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	20	20	19	3	0	39	40	3990
2011	University certificate or diploma below the bachelor's level	9	28	22	19	19	3	0	38	39	728
2011	Bachelor's degree	10	31	20	21	15	3	0	43	37	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	22	18	12	6	0	45	32	1022
2008	Secondary or high school graduation certificate or equivalent or less	9	27	20	21	20	3	0	38	42	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	29	20	22	20	3	0	36	44	3013
2008	University certificate or diploma below the bachelor's level	7	25	20	23	22	4	0	33	46	529
2008	Bachelor's degree	7	31	18	24	18	3	0	39	43	2741
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	32	18	23	13	4	0	43	38	747

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	17	19	16	31	5	0	30	50	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	17	18	34	4	0	29	54	2978
2017	University certificate or diploma below the bachelor's level	9	16	19	18	32	4	0	26	53	528
2017	Bachelor's degree	10	20	16	19	30	4	0	32	51	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	17	15	24	5	0	41	41	939
2014	Secondary or high school graduation certificate or equivalent or less	11	21	18	17	29	5	0	33	48	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	20	19	28	5	0	29	50	3684
2014	University certificate or diploma below the bachelor's level	7	18	21	20	29	4	0	26	52	684
2014	Bachelor's degree	10	19	18	21	27	5	0	31	51	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	19	19	22	5	1	36	44	1084
2011	Secondary or high school graduation certificate or equivalent or less	11	24	20	16	22	6	0	37	41	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	23	19	17	24	6	0	36	44	3992
2011	University certificate or diploma below the bachelor's level	11	24	20	17	23	6	0	36	43	726
2011	Bachelor's degree	12	26	19	18	21	5	0	40	40	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	17	17	16	8	0	46	36	1022
2008	Secondary or high school graduation certificate or equivalent or less	12	25	17	18	23	5	0	38	44	1756
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	26	19	17	23	6	0	37	43	3010
2008	University certificate or diploma below the bachelor's level	12	21	21	16	25	5	0	35	43	529
2008	Bachelor's degree	11	26	17	19	21	6	0	40	43	2743
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	28	18	19	15	7	0	44	36	747

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	21	18	20	27	2	0	32	49	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	16	19	33	2	0	31	53	2975
2017	University certificate or diploma below the bachelor's level	9	22	19	18	31	2	0	31	50	528
2017	Bachelor's degree	9	26	16	22	25	2	0	35	48	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	17	20	20	2	0	41	41	936
2014	Secondary or high school graduation certificate or equivalent or less	10	23	19	22	24	1	0	34	47	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	19	21	26	2	0	33	48	3686
2014	University certificate or diploma below the bachelor's level	8	23	20	23	26	1	0	31	49	685
2014	Bachelor's degree	9	27	17	23	22	2	0	36	46	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	19	20	20	2	1	40	41	1084
2011	Secondary or high school graduation certificate or equivalent or less	10	31	16	20	21	2	0	41	42	2208
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	17	21	23	2	0	38	45	3989
2011	University certificate or diploma below the bachelor's level	10	28	20	21	19	2	0	39	41	726
2011	Bachelor's degree	12	31	18	21	18	1	0	43	39	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35	17	20	12	3	0	50	33	1021
2008	Secondary or high school graduation certificate or equivalent or less	10	32	13	22	22	1	0	42	45	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	31	14	24	21	1	0	40	46	3013
2008	University certificate or diploma below the bachelor's level	10	30	15	24	20	1	0	40	45	529
2008	Bachelor's degree	10	32	13	25	17	2	0	43	44	2738
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	35	15	22	14	1	0	49	36	747

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	27	18	17	22	0	0	42	40	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	16	17	26	0	0	40	43	2978
2017	University certificate or diploma below the bachelor's level	12	23	19	16	29	0	1	35	45	529
2017	Bachelor's degree	14	31	15	19	20	0	0	45	40	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	15	16	17	0	0	52	33	937
2014	Secondary or high school graduation certificate or equivalent or less	14	31	18	19	18	0	0	45	37	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	20	19	20	0	0	41	39	3686
2014	University certificate or diploma below the bachelor's level	10	27	18	20	24	0	0	38	44	685
2014	Bachelor's degree	14	31	17	20	18	0	0	45	38	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	16	18	15	0	0	50	34	1083
2011	Secondary or high school graduation certificate or equivalent or less	15	33	17	16	18	0	0	49	34	2214
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	33	17	17	19	0	0	47	36	3994
2011	University certificate or diploma below the bachelor's level	13	32	16	19	19	1	0	45	38	726
2011	Bachelor's degree	16	36	15	18	15	0	0	53	33	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	16	18	13	0	0	54	30	1024

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	39	19	12	8	60	21	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39	17	15	11	58	26	2976
2017	University certificate or diploma below the bachelor's level	20	35	18	14	14	55	28	529
2017	Bachelor's degree	21	45	13	14	8	66	21	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	14	11	8	67	19	937

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	16	17	23	31	6	1	24	58	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	17	22	33	6	1	23	59	2972
2017	University certificate or diploma below the bachelor's level	6	14	19	20	33	7	1	22	57	527
2017	Bachelor's degree	6	17	17	24	27	8	1	25	57	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	15	22	20	12	1	34	49	937
2014	Secondary or high school graduation certificate or equivalent or less	7	18	22	23	24	5	1	27	50	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	17	18	26	26	6	1	25	56	3688
2014	University certificate or diploma below the bachelor's level	4	15	18	27	28	6	1	21	59	686
2014	Bachelor's degree	6	20	16	26	24	7	1	28	55	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	17	21	21	10	1	33	48	1085

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32	17	12	12	0	1	59	25	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	15	13	14	1	1	58	27	2983
2017	University certificate or diploma below the bachelor's level	21	34	17	14	13	0	0	55	28	529
2017	Bachelor's degree	27	36	13	12	10	0	0	64	23	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	13	10	11	1	0	66	21	938
2014	Secondary or high school graduation certificate or equivalent or less	26	34	18	12	8	1	0	61	21	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	18	12	10	1	0	59	23	3687
2014	University certificate or diploma below the bachelor's level	23	38	13	14	11	1	1	62	25	686
2014	Bachelor's degree	27	37	15	12	9	0	0	64	21	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	13	11	9	0	0	67	20	1085
2011	Secondary or high school graduation certificate or equivalent or less	26	35	16	13	10	1	0	61	23	2208
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	15	13	11	1	0	60	24	3995
2011	University certificate or diploma below the bachelor's level	22	36	14	15	11	1	0	59	27	728
2011	Bachelor's degree	28	36	14	13	8	0	0	65	21	3589
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	12	13	8	1	1	66	21	1020
2008	Secondary or high school graduation certificate or equivalent or less	30	34	11	13	11	0	0	64	24	1755
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	12	13	12	0	0	62	25	3018
2008	University certificate or diploma below the bachelor's level	21	36	13	13	17	0	0	56	31	526
2008	Bachelor's degree	26	38	11	14	10	0	0	65	24	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	13	15	10	1	1	61	25	749

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	36	17	15	13	0	1	55	28	210
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	39	19	12	12	1	1	56	24	478
2017	University certificate or diploma below the bachelor's level	17	32	35	8	6	1	2	50	14	90
2017	Bachelor's degree	19	39	13	16	8	1	3	60	26	657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	11	17	6	1	4	64	24	300
2014	Secondary or high school graduation certificate or equivalent or less	17	38	23	13	8	1	0	56	21	288
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34	19	14	12	1	2	54	27	586
2014	University certificate or diploma below the bachelor's level	19	40	17	16	4	1	2	61	21	131
2014	Bachelor's degree	17	42	14	15	8	2	2	61	24	812
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	17	12	7	1	4	61	21	349

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	27	19	21	20	1	1	39	42	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	16	23	23	1	1	38	46	2976
2017	University certificate or diploma below the bachelor's level	11	27	17	21	23	0	1	39	44	530
2017	Bachelor's degree	16	33	14	21	15	1	0	50	36	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	13	13	12	1	1	62	26	933
2014	Secondary or high school graduation certificate or equivalent or less	13	32	18	22	14	1	1	45	37	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	33	16	23	15	1	0	46	38	3691
2014	University certificate or diploma below the bachelor's level	10	34	18	22	16	1	0	44	38	686
2014	Bachelor's degree	15	39	13	20	11	1	0	55	31	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	13	15	8	1	0	63	23	1084
2011	Secondary or high school graduation certificate or equivalent or less	13	30	15	23	18	1	0	44	42	2213
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	15	21	17	1	0	46	39	3997
2011	University certificate or diploma below the bachelor's level	15	32	15	20	17	0	0	48	37	728
2011	Bachelor's degree	19	37	14	18	11	1	0	57	29	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	11	13	8	2	0	67	22	1022
2008	Secondary or high school graduation certificate or equivalent or less	15	30	15	22	16	1	1	46	39	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	14	23	16	1	1	46	40	3018
2008	University certificate or diploma below the bachelor's level	13	36	14	20	16	1	0	49	36	528
2008	Bachelor's degree	17	37	12	21	11	1	0	55	33	2745
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	43	12	15	8	1	0	64	23	749

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	25	19	18	23	5	1	37	43	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	19	19	25	5	1	34	46	2976
2017	University certificate or diploma below the bachelor's level	9	21	19	18	30	4	0	31	50	528
2017	Bachelor's degree	14	27	15	19	20	5	0	43	41	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	12	15	16	8	1	53	33	939
2014	Secondary or high school graduation certificate or equivalent or less	12	25	20	20	19	4	1	40	40	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	19	21	20	4	1	38	42	3687
2014	University certificate or diploma below the bachelor's level	10	24	22	19	20	4	1	36	41	686
2014	Bachelor's degree	14	27	15	20	18	5	1	44	40	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	16	15	13	5	1	53	30	1083
2011	Secondary or high school graduation certificate or equivalent or less	14	24	17	19	21	4	1	40	42	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	17	18	22	3	0	40	42	3997
2011	University certificate or diploma below the bachelor's level	15	22	19	18	23	3	0	39	42	728
2011	Bachelor's degree	19	27	15	18	17	4	1	48	36	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	28	12	16	12	6	0	58	29	1022
2008	Secondary or high school graduation certificate or equivalent or less	14	26	17	20	20	3	1	41	41	1755
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	16	21	20	4	1	39	43	3015
2008	University certificate or diploma below the bachelor's level	14	24	18	16	22	5	0	40	40	528
2008	Bachelor's degree	17	28	14	19	17	5	0	47	38	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	13	16	13	6	0	55	31	747

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	40	14	18	13	0	0	56	31	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	36	13	20	17	0	0	50	36	2981
2017	University certificate or diploma below the bachelor's level	14	33	14	22	18	0	0	47	40	530
2017	Bachelor's degree	13	40	12	22	14	0	0	53	36	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40	13	16	12	0	0	59	29	938
2014	Secondary or high school graduation certificate or equivalent or less	16	40	14	18	12	0	0	56	30	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	14	21	14	0	0	51	35	3687
2014	University certificate or diploma below the bachelor's level	10	39	15	20	16	0	0	49	36	682
2014	Bachelor's degree	14	39	13	22	12	0	0	53	34	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	13	21	14	0	1	51	36	1084
2011	Secondary or high school graduation certificate or equivalent or less	20	43	13	14	9	0	1	65	22	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	43	11	15	9	0	1	65	24	3995
2011	University certificate or diploma below the bachelor's level	21	41	11	15	11	1	1	63	26	728
2011	Bachelor's degree	21	45	11	15	7	0	1	67	22	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	11	15	7	1	1	67	22	1022
2008	Secondary or high school graduation certificate or equivalent or less	20	41	12	16	11	0	0	61	27	1759
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	42	13	19	10	0	0	59	29	3012
2008	University certificate or diploma below the bachelor's level	16	39	13	18	13	0	0	55	31	528
2008	Bachelor's degree	17	46	10	19	8	0	0	63	27	2742
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	45	12	14	9	0	1	65	23	750

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	42	15	4	4	0	77	8	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	12	5	4	1	78	10	2978
2017	University certificate or diploma below the bachelor's level	35	41	13	6	5	0	76	11	529
2017	Bachelor's degree	42	38	10	6	3	0	80	9	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	8	5	4	0	82	10	934
2014	Secondary or high school graduation certificate or equivalent or less	35	42	14	4	4	0	78	8	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	13	6	4	0	78	9	3690
2014	University certificate or diploma below the bachelor's level	35	42	12	6	5	0	77	11	685
2014	Bachelor's degree	41	39	11	5	4	0	80	9	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	9	6	3	0	82	9	1084
2011	Secondary or high school graduation certificate or equivalent or less	45	36	12	4	3	0	81	7	2199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	11	4	3	0	81	8	3989
2011	University certificate or diploma below the bachelor's level	41	36	12	7	4	0	77	10	726
2011	Bachelor's degree	47	36	9	5	3	0	84	7	3594
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	5	5	4	0	86	9	1023
2008	Secondary or high school graduation certificate or equivalent or less	35	44	11	5	3	0	80	9	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	11	6	3	0	80	9	3012
2008	University certificate or diploma below the bachelor's level	40	38	13	7	3	0	78	9	528
2008	Bachelor's degree	40	43	8	6	3	0	83	9	2745
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	6	6	4	0	84	9	749

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	42	10	4	3	83	7	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	41	8	5	3	84	8	2977
2017	University certificate or diploma below the bachelor's level	42	40	8	4	5	82	10	529
2017	Bachelor's degree	48	38	6	5	3	86	8	2815
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	30	6	6	6	82	12	933
2014	Secondary or high school graduation certificate or equivalent or less	42	43	9	4	3	85	6	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	8	5	3	84	7	3688
2014	University certificate or diploma below the bachelor's level	43	37	8	7	4	80	12	685
2014	Bachelor's degree	46	38	7	5	3	84	9	3443
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	6	7	5	81	12	1083
2011	Secondary or high school graduation certificate or equivalent or less	47	41	8	3	2	88	5	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	40	6	4	2	88	6	3995
2011	University certificate or diploma below the bachelor's level	43	38	9	6	4	81	10	728
2011	Bachelor's degree	49	38	5	5	2	87	7	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	4	4	4	88	8	1023
2008	Secondary or high school graduation certificate or equivalent or less	45	42	8	2	2	87	5	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	46	7	4	2	88	6	3012
2008	University certificate or diploma below the bachelor's level	42	42	10	4	3	84	7	528
2008	Bachelor's degree	46	41	6	4	3	87	7	2745
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	36	4	6	3	87	9	750

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	26	21	17	18	2	1	43	36	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	19	19	22	2	0	39	41	2976
2017	University certificate or diploma below the bachelor's level	13	24	19	17	24	2	1	38	42	528
2017	Bachelor's degree	12	27	18	21	19	2	0	40	42	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	16	18	20	2	0	44	40	938
2014	Secondary or high school graduation certificate or equivalent or less	14	28	23	17	16	2	1	43	33	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	22	19	18	3	0	40	38	3687
2014	University certificate or diploma below the bachelor's level	10	27	20	20	20	2	0	38	41	685
2014	Bachelor's degree	12	26	19	22	19	3	0	39	42	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	16	22	22	3	0	37	46	1085
2011	Secondary or high school graduation certificate or equivalent or less	16	32	19	15	14	2	1	50	30	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	19	16	15	2	0	48	32	3992
2011	University certificate or diploma below the bachelor's level	14	28	21	19	16	1	0	43	36	728
2011	Bachelor's degree	16	34	17	18	13	2	1	50	32	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	32	16	17	13	3	1	52	31	1023
2008	Secondary or high school graduation certificate or equivalent or less	14	32	19	18	16	1	0	46	35	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	33	19	19	16	1	0	45	36	3011
2008	University certificate or diploma below the bachelor's level	11	30	17	20	19	2	0	42	41	528
2008	Bachelor's degree	12	35	17	20	16	1	0	47	36	2742
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	17	21	14	1	0	48	35	748

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	29	20	14	18	2	3	45	34	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	18	17	23	2	2	41	41	2971
2017	University certificate or diploma below the bachelor's level	13	22	19	15	27	2	2	36	44	529
2017	Bachelor's degree	16	29	14	18	20	2	1	46	39	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	14	14	26	3	3	44	42	937
2014	Secondary or high school graduation certificate or equivalent or less	14	29	20	15	17	2	2	45	34	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	29	18	16	21	2	2	43	38	3686
2014	University certificate or diploma below the bachelor's level	11	27	18	17	21	3	1	40	40	685
2014	Bachelor's degree	15	29	15	17	20	2	1	45	39	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	16	17	23	2	2	41	42	1084
2011	Secondary or high school graduation certificate or equivalent or less	18	33	16	13	16	1	2	53	30	2212
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	16	14	17	2	2	52	32	3991
2011	University certificate or diploma below the bachelor's level	18	33	14	16	16	2	1	52	33	728
2011	Bachelor's degree	22	33	14	15	14	1	1	56	29	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	28	13	17	16	3	3	52	35	1023
2008	Secondary or high school graduation certificate or equivalent or less	15	39	15	14	15	1	2	54	30	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	38	15	15	16	1	1	53	32	3010
2008	University certificate or diploma below the bachelor's level	13	40	12	14	19	2	1	54	34	526
2008	Bachelor's degree	22	40	10	12	14	1	1	64	26	2740
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	34	11	14	18	2	1	55	34	747

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	33	15	15	17	0	53	32	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	33	15	17	19	0	49	37	2972
2017	University certificate or diploma below the bachelor's level	14	30	15	20	20	0	44	40	527
2017	Bachelor's degree	16	36	13	19	15	0	53	34	2810
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	13	18	12	0	57	30	936
2014	Secondary or high school graduation certificate or equivalent or less	14	35	16	18	16	0	49	35	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	33	15	20	17	0	47	38	3687
2014	University certificate or diploma below the bachelor's level	11	31	16	25	18	0	41	43	685
2014	Bachelor's degree	12	34	15	22	17	0	46	39	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35	13	22	16	0	49	38	1083
2011	Secondary or high school graduation certificate or equivalent or less	19	35	16	15	13	1	55	28	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	14	15	15	0	55	31	3995
2011	University certificate or diploma below the bachelor's level	18	33	17	17	14	0	52	32	726
2011	Bachelor's degree	22	38	13	14	12	0	60	27	3599
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	10	15	9	0	65	25	1022

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	30	19	13	17	51	30	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	16	17	18	49	35	2971
2017	University certificate or diploma below the bachelor's level	15	30	18	17	21	44	38	524
2017	Bachelor's degree	19	32	15	17	16	51	34	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	15	15	16	55	31	936
2014	Secondary or high school graduation certificate or equivalent or less	19	32	18	16	14	51	30	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	19	16	14	50	30	3689
2014	University certificate or diploma below the bachelor's level	16	32	16	19	17	48	36	684
2014	Bachelor's degree	17	32	17	18	15	49	33	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	17	18	16	49	33	1084

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	30	20	15	14	0	0	50	30	1429
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	18	17	18	0	0	47	35	2970
2017	University certificate or diploma below the bachelor's level	13	29	21	16	20	0	0	43	36	527
2017	Bachelor's degree	17	32	18	18	14	0	0	50	32	2809
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	33	16	16	13	0	0	55	29	935
2014	Secondary or high school graduation certificate or equivalent or less	18	33	21	15	12	0	0	52	27	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	22	18	13	0	0	48	30	3689
2014	University certificate or diploma below the bachelor's level	12	29	24	21	13	0	0	41	35	684
2014	Bachelor's degree	17	34	19	17	13	0	0	51	29	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	18	17	11	0	0	54	28	1084
2011	Secondary or high school graduation certificate or equivalent or less	24	39	19	10	7	1	1	64	17	2205
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	18	11	7	1	1	63	18	3984
2011	University certificate or diploma below the bachelor's level	21	39	19	13	7	1	0	61	20	723
2011	Bachelor's degree	25	42	16	11	5	1	0	67	16	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	14	9	7	0	1	69	17	1023

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	28	24	14	17	3	43	32	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	21	16	18	3	42	36	2978
2017	University certificate or diploma below the bachelor's level	11	21	26	17	21	3	34	39	529
2017	Bachelor's degree	11	30	22	16	16	3	43	34	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	21	15	14	3	48	30	937

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	18	11	13	0	1	57	24	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	14	14	16	0	1	56	30	2977
2017	University certificate or diploma below the bachelor's level	21	28	17	16	18	0	0	49	34	529
2017	Bachelor's degree	24	33	12	16	14	0	0	58	30	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	11	13	11	0	0	64	24	933
2014	Secondary or high school graduation certificate or equivalent or less	24	33	18	13	12	0	0	58	24	1916
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	17	14	12	1	0	56	27	3688
2014	University certificate or diploma below the bachelor's level	18	33	15	17	16	0	1	51	33	684
2014	Bachelor's degree	24	33	15	14	14	0	0	57	28	3441
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	34	15	14	10	0	1	60	25	1083
2011	Secondary or high school graduation certificate or equivalent or less	27	34	15	10	11	0	1	62	22	2203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	14	11	11	0	0	63	22	3995
2011	University certificate or diploma below the bachelor's level	23	33	15	14	13	0	1	57	27	727
2011	Bachelor's degree	28	37	13	13	9	0	1	65	22	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	13	11	9	0	1	66	21	1024

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	30	12	9	11	1	5	66	21	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	11	11	12	1	5	63	25	2976
2017	University certificate or diploma below the bachelor's level	26	30	11	9	18	1	5	60	29	530
2017	Bachelor's degree	23	25	10	14	20	1	6	52	37	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	22	11	15	21	2	9	47	41	932
2014	Secondary or high school graduation certificate or equivalent or less	31	31	11	10	11	1	5	65	23	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	31	11	10	12	1	4	65	23	3689
2014	University certificate or diploma below the bachelor's level	25	32	10	12	16	1	4	60	29	684
2014	Bachelor's degree	21	25	10	14	23	1	5	49	40	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	23	8	16	24	1	8	47	44	1082
2011	Secondary or high school graduation certificate or equivalent or less	33	27	9	10	14	2	5	65	26	2205
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	28	10	11	14	1	4	64	25	3991
2011	University certificate or diploma below the bachelor's level	28	27	10	12	16	1	5	59	30	728
2011	Bachelor's degree	24	26	9	15	20	1	6	54	37	3594
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	24	9	16	21	1	9	48	41	1023
2008	Secondary or high school graduation certificate or equivalent or less	36	30	7	9	12	1	5	69	23	1754
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	8	10	12	1	4	70	22	3015
2008	University certificate or diploma below the bachelor's level	32	30	6	10	16	1	5	66	27	528
2008	Bachelor's degree	25	27	7	14	21	1	5	55	37	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	27	8	18	21	2	8	48	44	747

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	37	16	5	3	0	3	76	8	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	19	7	3	0	2	71	10	2980
2017	University certificate or diploma below the bachelor's level	30	35	21	8	4	0	2	66	12	530
2017	Bachelor's degree	28	37	20	9	5	0	1	66	15	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	19	12	6	1	1	62	18	938
2014	Secondary or high school graduation certificate or equivalent or less	33	34	21	7	3	0	1	68	11	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	22	7	4	0	1	67	11	3690
2014	University certificate or diploma below the bachelor's level	27	37	21	10	5	0	0	64	15	684
2014	Bachelor's degree	26	36	22	10	5	0	1	62	15	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	20	11	8	0	0	61	19	1082
2011	Secondary or high school graduation certificate or equivalent or less	33	32	20	8	5	0	2	67	13	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	19	8	4	0	2	68	12	3998
2011	University certificate or diploma below the bachelor's level	29	34	19	9	7	0	1	64	16	728
2011	Bachelor's degree	27	34	21	10	6	0	1	62	17	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	22	12	10	0	0	56	22	1023
2008	Secondary or high school graduation certificate or equivalent or less	26	34	23	9	7	0	1	61	16	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	22	10	7	0	1	61	16	3011
2008	University certificate or diploma below the bachelor's level	23	34	23	11	9	0	1	57	20	527
2008	Bachelor's degree	21	33	23	14	9	0	0	54	23	2742
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	26	16	11	0	0	46	28	750

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	23	16	6	10	4	11	62	19	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	23	14	7	13	4	11	60	23	2979
2017	University certificate or diploma below the bachelor's level	26	23	13	11	14	3	11	56	28	524
2017	Bachelor's degree	36	25	11	7	10	3	9	69	19	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	29	6	7	9	4	5	75	18	937
2014	Secondary or high school graduation certificate or equivalent or less	29	25	17	5	9	4	12	63	17	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	24	16	7	10	4	11	62	20	3689
2014	University certificate or diploma below the bachelor's level	27	25	12	9	15	3	9	59	27	685
2014	Bachelor's degree	36	24	12	7	10	3	7	68	19	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	24	9	7	9	3	6	72	18	1085
2011	Secondary or high school graduation certificate or equivalent or less	26	27	14	9	14	3	7	59	25	2213
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	26	16	9	15	3	7	56	26	3995
2011	University certificate or diploma below the bachelor's level	25	23	16	12	17	1	5	52	31	726
2011	Bachelor's degree	34	28	10	10	11	3	5	67	22	3600
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	9	9	10	1	5	71	20	1024

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	50	32	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	50	32	2982
2017	University certificate or diploma below the bachelor's level	20	42	38	529
2017	Bachelor's degree	19	47	34	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	47	29	938
2014	Secondary or high school graduation certificate or equivalent or less	16	52	31	1922
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	52	32	3687
2014	University certificate or diploma below the bachelor's level	18	50	32	685
2014	Bachelor's degree	20	48	32	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	33	1085
2011	Secondary or high school graduation certificate or equivalent or less	20	53	26	2212
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	52	31	3998
2011	University certificate or diploma below the bachelor's level	24	46	30	729
2011	Bachelor's degree	25	47	29	3600
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	27	1020

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	25	12	8	9	6	271
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	22	11	2	7	540
2017	University certificate or diploma below the bachelor's level	27	27	26	12	2	7	115
2017	Bachelor's degree	13	36	26	12	6	7	567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	29	20	3	9	224
2014	Secondary or high school graduation certificate or equivalent or less	40	24	13	7	9999	16	358
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	21	14	9999	13	629
2014	University certificate or diploma below the bachelor's level	20	29	22	18	9999	11	141
2014	Bachelor's degree	15	36	25	15	9999	9	715
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	36	12	9999	5	286
2011	Secondary or high school graduation certificate or equivalent or less	33	35	17	6	9999	10	492
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	46	21	7	9999	9	757
2011	University certificate or diploma below the bachelor's level	18	48	21	8	9999	6	193
2011	Bachelor's degree	15	50	22	7	9999	6	914
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	37	29	14	9999	8	302

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37	18	8	9	0	64	18	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	16	10	11	1	63	20	2972
2017	University certificate or diploma below the bachelor's level	24	36	19	8	12	1	61	20	528
2017	Bachelor's degree	30	41	13	9	7	0	71	16	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	10	7	5	0	78	12	937
2014	Secondary or high school graduation certificate or equivalent or less	25	38	19	10	7	1	64	17	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	40	18	9	7	1	66	17	3690
2014	University certificate or diploma below the bachelor's level	23	36	18	12	9	1	60	22	683
2014	Bachelor's degree	29	41	14	9	6	0	70	15	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	11	6	5	1	78	11	1083
2011	Secondary or high school graduation certificate or equivalent or less	28	40	16	7	8	1	69	15	2212
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	16	8	7	1	68	16	3994
2011	University certificate or diploma below the bachelor's level	27	40	19	6	6	1	68	13	727
2011	Bachelor's degree	31	44	12	8	5	0	75	13	3599
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	8	7	4	0	81	11	1024
2008	Secondary or high school graduation certificate or equivalent or less	34	39	14	7	6	1	73	13	1756
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	14	7	7	1	72	14	3014
2008	University certificate or diploma below the bachelor's level	33	37	15	8	6	1	71	14	527
2008	Bachelor's degree	38	39	10	8	5	0	77	13	2744
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	7	4	4	1	85	8	748

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	35	24	13	12	1	50	26	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	34	22	15	14	1	49	29	2970
2017	University certificate or diploma below the bachelor's level	14	35	21	13	15	1	50	29	528
2017	Bachelor's degree	19	41	17	13	9	1	60	23	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	18	10	9	1	62	19	938
2014	Secondary or high school graduation certificate or equivalent or less	15	36	24	14	10	1	51	25	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	35	23	14	11	2	51	25	3688
2014	University certificate or diploma below the bachelor's level	14	38	22	13	11	1	53	25	686
2014	Bachelor's degree	18	39	19	14	8	1	58	23	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	17	13	9	1	61	22	1084
2011	Secondary or high school graduation certificate or equivalent or less	20	40	20	11	7	1	61	19	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	41	20	11	8	1	61	19	3990
2011	University certificate or diploma below the bachelor's level	22	40	18	10	7	2	64	18	728
2011	Bachelor's degree	25	45	14	10	5	1	71	15	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	12	9	5	1	74	14	1022

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	29	32	11	5	1	2	17	49	1427
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	32	12	5	1	3	18	48	2964
2017	University certificate or diploma below the bachelor's level	14	34	33	12	4	1	2	16	50	529
2017	Bachelor's degree	17	31	34	11	5	1	2	17	49	2809
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	36	15	7	1	1	22	41	936
2014	Secondary or high school graduation certificate or equivalent or less	12	35	34	12	5	1	1	17	49	1914
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	33	34	12	5	1	2	17	47	3682
2014	University certificate or diploma below the bachelor's level	16	33	33	12	4	0	1	16	50	682
2014	Bachelor's degree	13	33	36	12	4	1	1	16	47	3442
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	35	11	6	1	2	18	46	1082
2011	Secondary or high school graduation certificate or equivalent or less	14	33	30	14	5	1	2	20	49	2205
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	33	14	5	1	2	20	46	3981
2011	University certificate or diploma below the bachelor's level	16	31	31	15	4	1	2	20	48	728
2011	Bachelor's degree	13	31	34	13	6	1	2	20	45	3591
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	35	18	9	1	2	27	37	1023
2008	Secondary or high school graduation certificate or equivalent or less	16	34	33	12	3	0	1	16	51	1754
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	33	12	3	1	1	15	51	3011
2008	University certificate or diploma below the bachelor's level	19	34	31	11	4	0	1	15	54	525
2008	Bachelor's degree	14	34	33	12	4	1	1	17	49	2743
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	31	36	18	4	0	1	23	41	748

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	24	28	14	8	1	2	23	48	1422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	28	27	13	7	1	3	20	51	2957
2017	University certificate or diploma below the bachelor's level	23	30	26	10	7	1	3	18	55	529
2017	Bachelor's degree	18	27	30	15	7	1	2	22	46	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	30	16	8	2	2	25	43	934
2014	Secondary or high school graduation certificate or equivalent or less	17	29	31	12	7	2	2	20	48	1916
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	30	13	6	2	1	20	49	3681
2014	University certificate or diploma below the bachelor's level	20	32	27	14	5	1	1	19	53	682
2014	Bachelor's degree	18	28	31	15	6	2	1	22	47	3440
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	31	16	7	2	2	24	43	1084
2011	Secondary or high school graduation certificate or equivalent or less	16	26	29	16	9	2	2	26	44	2203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	29	16	9	2	3	27	43	3980
2011	University certificate or diploma below the bachelor's level	16	28	25	17	8	2	3	27	47	727
2011	Bachelor's degree	13	25	30	19	10	2	2	30	39	3584
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	31	21	10	2	2	32	35	1019
2008	Secondary or high school graduation certificate or equivalent or less	16	28	31	15	7	1	2	23	46	1750
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	30	15	6	2	1	22	47	3003
2008	University certificate or diploma below the bachelor's level	23	22	29	18	5	1	1	24	46	525
2008	Bachelor's degree	16	29	30	16	7	1	2	23	46	2738
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	31	17	6	1	1	24	45	747

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	27	27	12	7	2	4	21	51	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	26	28	13	6	2	4	20	50	2960
2017	University certificate or diploma below the bachelor's level	24	27	28	11	4	2	4	16	54	529
2017	Bachelor's degree	20	26	28	15	6	2	3	22	49	2809
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	28	14	7	3	3	22	48	936
2014	Secondary or high school graduation certificate or equivalent or less	21	29	29	12	5	2	2	17	52	1913
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	27	11	5	2	2	17	55	3683
2014	University certificate or diploma below the bachelor's level	23	27	29	13	5	2	2	18	52	683
2014	Bachelor's degree	20	28	29	13	5	1	3	19	50	3438
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	27	13	6	2	3	19	53	1083
2011	Secondary or high school graduation certificate or equivalent or less	21	27	28	13	6	2	3	20	50	2196
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	29	12	6	2	3	19	51	3973
2011	University certificate or diploma below the bachelor's level	22	30	26	12	6	2	3	19	54	727
2011	Bachelor's degree	17	27	29	15	7	2	3	24	46	3584
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	24	30	14	8	2	4	23	46	1022
2008	Secondary or high school graduation certificate or equivalent or less	22	29	29	13	4	1	1	17	53	1751
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	29	29	13	4	2	2	18	52	3008
2008	University certificate or diploma below the bachelor's level	24	32	25	10	4	3	3	15	58	527
2008	Bachelor's degree	17	28	33	15	5	1	2	20	46	2741
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	31	17	5	1	2	23	45	745

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	15	31	26	12	1	6	41	26	1420
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	15	32	26	10	1	6	39	26	2944
2017	University certificate or diploma below the bachelor's level	11	17	34	22	9	1	6	34	30	524
2017	Bachelor's degree	11	19	34	22	9	1	4	33	31	2810
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	35	22	10	2	3	33	30	935
2014	Secondary or high school graduation certificate or equivalent or less	9	18	34	26	8	2	3	36	28	1909
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	34	25	9	1	4	36	28	3664
2014	University certificate or diploma below the bachelor's level	12	20	34	22	7	2	4	30	34	676
2014	Bachelor's degree	10	18	35	24	8	1	2	34	30	3426
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	38	18	8	1	2	28	33	1080
2011	Secondary or high school graduation certificate or equivalent or less	12	17	29	24	11	1	5	37	31	2196
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	32	24	10	1	5	36	30	3967
2011	University certificate or diploma below the bachelor's level	12	21	34	18	9	2	4	29	35	724
2011	Bachelor's degree	11	20	35	21	10	1	3	32	32	3582
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	34	19	10	1	2	30	36	1019
2008	Secondary or high school graduation certificate or equivalent or less	11	21	34	22	9	1	2	32	33	1751
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	19	36	23	8	1	4	33	30	2995
2008	University certificate or diploma below the bachelor's level	15	22	32	19	7	1	3	28	39	525
2008	Bachelor's degree	10	21	37	21	8	1	2	30	33	2736
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	28	38	16	5	0	2	21	40	747

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	24	27	15	9	1	4	26	46	1426
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	24	28	15	7	1	3	22	48	2965
2017	University certificate or diploma below the bachelor's level	25	27	26	11	7	1	4	19	54	526
2017	Bachelor's degree	27	26	27	12	5	1	2	18	54	2810
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	26	11	6	1	2	18	55	938
2014	Secondary or high school graduation certificate or equivalent or less	19	26	30	15	6	1	2	22	47	1914
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	29	29	12	6	1	2	18	52	3678
2014	University certificate or diploma below the bachelor's level	27	27	24	14	5	1	2	19	56	681
2014	Bachelor's degree	28	28	25	11	5	1	2	16	58	3442
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	23	10	4	1	2	15	61	1080
2011	Secondary or high school graduation certificate or equivalent or less	17	23	29	16	9	1	4	26	43	2201
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	30	15	8	1	4	25	43	3976
2011	University certificate or diploma below the bachelor's level	20	24	30	15	7	2	3	23	46	727
2011	Bachelor's degree	19	26	29	14	8	1	2	23	47	3589
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	29	13	8	1	3	21	49	1021
2008	Secondary or high school graduation certificate or equivalent or less	20	26	29	16	7	1	2	23	47	1753
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	27	29	15	6	1	3	22	48	3000
2008	University certificate or diploma below the bachelor's level	22	27	28	14	4	1	3	19	52	525
2008	Bachelor's degree	21	28	30	13	5	1	2	19	51	2739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	26	12	4	1	2	16	57	748

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	21	26	21	11	2	6	34	38	1425
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	20	26	21	10	2	6	34	38	2963
2017	University certificate or diploma below the bachelor's level	20	21	26	18	10	2	4	29	44	526
2017	Bachelor's degree	17	22	29	19	8	2	3	29	41	2811
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	27	17	10	3	3	29	43	938
2014	Secondary or high school graduation certificate or equivalent or less	13	22	27	23	11	2	3	36	36	1913
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	19	28	22	11	2	4	35	35	3679
2014	University certificate or diploma below the bachelor's level	15	23	28	20	9	2	3	30	41	684
2014	Bachelor's degree	14	22	30	22	9	1	3	32	37	3441
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	29	22	10	1	3	33	36	1081
2011	Secondary or high school graduation certificate or equivalent or less	17	23	25	17	11	2	5	30	43	2206
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	27	19	11	2	5	32	40	3984
2011	University certificate or diploma below the bachelor's level	18	23	26	18	9	2	3	29	44	726
2011	Bachelor's degree	16	23	29	18	9	2	3	29	41	3591
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	30	16	10	2	3	27	41	1022
2008	Secondary or high school graduation certificate or equivalent or less	20	25	25	18	8	1	2	26	47	1751
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	27	19	7	2	3	26	45	3005
2008	University certificate or diploma below the bachelor's level	23	25	28	14	6	1	3	21	50	528
2008	Bachelor's degree	19	28	28	15	7	2	2	22	49	2739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	30	27	12	4	1	2	16	56	746

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	23	30	13	8	3	6	22	45	1421
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	24	28	15	6	3	5	22	47	2959
2017	University certificate or diploma below the bachelor's level	23	24	33	10	5	2	4	16	49	528
2017	Bachelor's degree	20	27	30	12	5	2	3	18	50	2814
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	30	11	5	3	3	17	50	937
2014	Secondary or high school graduation certificate or equivalent or less	18	27	29	13	6	3	3	21	48	1907
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	30	13	6	2	3	21	48	3674
2014	University certificate or diploma below the bachelor's level	22	27	30	12	5	2	3	18	51	681
2014	Bachelor's degree	20	28	32	12	5	2	2	17	49	3437
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	30	10	5	1	2	15	54	1080

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	28	17	15	16	1	1	51	32	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	14	16	19	1	1	49	36	2978
2017	University certificate or diploma below the bachelor's level	20	29	14	13	22	1	1	50	35	529
2017	Bachelor's degree	26	31	13	16	14	0	0	58	30	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	11	12	13	1	1	63	26	935
2014	Secondary or high school graduation certificate or equivalent or less	27	31	15	13	12	0	0	59	26	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	13	16	14	0	0	57	29	3685
2014	University certificate or diploma below the bachelor's level	23	28	15	18	14	1	0	52	32	686
2014	Bachelor's degree	28	32	12	15	12	0	0	61	27	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	11	14	9	1	0	66	23	1084

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	36	19	13	12	0	1	56	25	1429
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36	17	14	14	0	0	54	29	2968
2017	University certificate or diploma below the bachelor's level	19	35	17	15	14	0	0	54	29	527
2017	Bachelor's degree	23	41	12	15	9	0	0	64	24	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	10	12	10	1	1	67	22	939
2014	Secondary or high school graduation certificate or equivalent or less	21	41	18	13	7	0	0	62	20	1914
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	41	18	14	7	0	0	60	22	3689
2014	University certificate or diploma below the bachelor's level	15	43	18	14	9	0	0	59	23	684
2014	Bachelor's degree	24	45	12	12	6	0	0	69	19	3441
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	12	10	5	0	0	73	16	1084

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	26	6	8	2	1	59	14	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	23	9	9	2	1	57	19	2974
2017	University certificate or diploma below the bachelor's level	23	31	21	9	12	3	1	57	22	528
2017	Bachelor's degree	27	38	17	7	7	3	0	67	15	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	15	6	6	3	1	72	13	936
2014	Secondary or high school graduation certificate or equivalent or less	28	39	19	6	5	2	1	69	11	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	19	7	6	3	1	67	13	3686
2014	University certificate or diploma below the bachelor's level	28	36	18	8	7	3	1	66	16	686
2014	Bachelor's degree	32	40	15	6	4	2	0	74	10	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42	12	5	4	4	0	78	10	1084

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	40	20	9	7	2	1	62	17	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	39	19	10	9	1	0	61	20	2976
2017	University certificate or diploma below the bachelor's level	21	35	18	13	10	2	0	57	24	528
2017	Bachelor's degree	22	42	15	11	8	2	0	65	19	2811
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	13	12	7	1	0	68	19	937
2014	Secondary or high school graduation certificate or equivalent or less	26	39	19	8	5	2	0	67	14	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	18	9	6	2	1	66	16	3691
2014	University certificate or diploma below the bachelor's level	23	38	17	11	8	3	1	63	20	685
2014	Bachelor's degree	28	38	16	10	6	2	0	68	16	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	41	15	8	6	2	0	70	14	1084
2011	Secondary or high school graduation certificate or equivalent or less	21	37	21	10	9	2	0	60	19	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	20	10	9	2	0	59	20	3990
2011	University certificate or diploma below the bachelor's level	23	36	18	9	10	3	0	61	20	727
2011	Bachelor's degree	25	39	16	11	7	1	0	65	18	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	14	10	6	3	0	69	17	1021

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	38	16	10	11	0	63	21	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	14	12	13	0	61	25	2972
2017	University certificate or diploma below the bachelor's level	21	36	13	14	15	0	57	30	526
2017	Bachelor's degree	25	42	13	11	9	0	67	20	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	10	9	0	68	19	938
2014	Secondary or high school graduation certificate or equivalent or less	28	39	15	11	7	0	67	18	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	16	11	7	0	66	18	3686
2014	University certificate or diploma below the bachelor's level	22	40	16	11	10	0	62	21	685
2014	Bachelor's degree	29	40	13	10	8	0	69	18	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	13	8	6	0	72	15	1085
2011	Secondary or high school graduation certificate or equivalent or less	28	39	15	9	9	1	67	18	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	16	9	9	0	66	18	3986
2011	University certificate or diploma below the bachelor's level	25	41	15	10	9	1	67	19	728
2011	Bachelor's degree	30	41	13	9	7	0	71	16	3597
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	11	8	7	1	74	15	1020
2008	Secondary or high school graduation certificate or equivalent or less	25	41	13	10	11	0	66	21	1753
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	41	14	12	10	0	64	22	3007
2008	University certificate or diploma below the bachelor's level	23	38	17	11	12	0	61	23	528
2008	Bachelor's degree	24	40	15	13	9	0	64	21	2736
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	12	12	8	0	67	21	747

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	27	20	16	20	2	2	42	37	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	20	17	20	2	2	41	39	2976
2017	University certificate or diploma below the bachelor's level	13	26	17	19	22	3	1	39	43	530
2017	Bachelor's degree	15	30	17	17	16	2	2	47	35	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	15	13	16	3	3	53	31	935
2014	Secondary or high school graduation certificate or equivalent or less	18	31	21	13	13	1	2	51	27	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	32	18	16	14	2	1	50	30	3690
2014	University certificate or diploma below the bachelor's level	16	30	19	18	14	3	2	47	33	685
2014	Bachelor's degree	19	31	17	17	12	2	2	52	30	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	15	15	10	2	2	59	25	1085

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	39	23	8	6	2	1	62	14	1431
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	18	9	8	2	1	65	17	2959
2017	University certificate or diploma below the bachelor's level	22	42	18	8	7	3	0	66	15	526
2017	Bachelor's degree	27	44	15	7	5	1	0	73	12	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	11	8	4	2	0	76	13	935
2014	Secondary or high school graduation certificate or equivalent or less	24	43	19	7	3	3	1	69	11	1923
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	43	19	7	4	3	0	70	11	3687
2014	University certificate or diploma below the bachelor's level	23	45	16	8	5	2	0	70	13	686
2014	Bachelor's degree	30	45	13	7	3	2	0	77	10	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	11	7	3	2	0	78	10	1083
2011	Secondary or high school graduation certificate or equivalent or less	25	43	16	7	5	2	1	71	13	2208
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	18	8	4	2	1	69	12	3989
2011	University certificate or diploma below the bachelor's level	26	41	16	10	6	2	0	68	16	729
2011	Bachelor's degree	31	44	12	7	3	2	0	77	10	3594
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	11	5	4	2	0	80	9	1022

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	38	16	11	10	2	1	62	21	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	16	12	13	2	1	58	26	2965
2017	University certificate or diploma below the bachelor's level	21	37	19	10	12	1	0	59	22	526
2017	Bachelor's degree	26	39	13	12	9	2	0	66	21	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	9	9	8	2	0	73	18	936
2014	Secondary or high school graduation certificate or equivalent or less	25	38	16	11	7	3	1	65	18	1922
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	15	11	8	3	0	65	19	3683
2014	University certificate or diploma below the bachelor's level	22	38	17	11	10	2	0	61	21	685
2014	Bachelor's degree	28	40	12	11	6	2	0	69	18	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	10	9	7	2	1	74	16	1085
2011	Secondary or high school graduation certificate or equivalent or less	26	38	15	8	9	3	0	67	18	2204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	15	10	9	2	1	65	19	3992
2011	University certificate or diploma below the bachelor's level	28	36	13	12	9	2	0	65	21	728
2011	Bachelor's degree	30	39	11	10	7	2	1	71	17	3592
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	10	10	8	2	1	72	18	1021
2008	Secondary or high school graduation certificate or equivalent or less	26	36	13	10	10	3	1	65	22	1755
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	14	11	11	3	1	62	24	3011
2008	University certificate or diploma below the bachelor's level	25	34	12	13	13	3	1	61	27	528
2008	Bachelor's degree	26	37	11	13	9	3	0	65	23	2745
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	10	11	8	1	1	71	19	749

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	36	24	12	11	2	1	51	24	1433
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33	23	12	14	3	1	50	27	2970
2017	University certificate or diploma below the bachelor's level	16	34	18	14	13	3	1	53	29	526
2017	Bachelor's degree	18	39	19	13	9	2	0	58	23	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	16	13	9	2	1	61	23	939
2014	Secondary or high school graduation certificate or equivalent or less	14	34	24	12	10	5	1	51	24	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	33	23	13	12	5	1	49	26	3689
2014	University certificate or diploma below the bachelor's level	14	34	23	15	10	4	0	51	25	685
2014	Bachelor's degree	17	35	20	15	9	3	1	54	25	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	17	13	9	3	1	59	23	1084
2011	Secondary or high school graduation certificate or equivalent or less	12	37	24	13	9	4	1	52	23	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	35	24	12	10	4	1	51	23	3994
2011	University certificate or diploma below the bachelor's level	15	34	22	13	11	4	1	52	25	728
2011	Bachelor's degree	16	39	19	14	9	3	1	56	24	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	41	14	12	7	3	1	65	20	1024

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	28	17	17	20	3	1	43	39	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	17	17	26	3	1	38	44	2966
2017	University certificate or diploma below the bachelor's level	11	22	18	18	27	4	1	34	47	527
2017	Bachelor's degree	13	24	16	18	23	4	1	39	44	2815
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	14	18	20	7	1	44	41	938
2014	Secondary or high school graduation certificate or equivalent or less	13	30	18	17	18	3	1	45	37	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	18	17	20	4	1	43	39	3686
2014	University certificate or diploma below the bachelor's level	9	28	17	20	22	2	1	39	43	685
2014	Bachelor's degree	12	25	16	21	21	5	1	39	44	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	16	18	22	7	2	39	43	1085
2011	Secondary or high school graduation certificate or equivalent or less	14	28	18	18	17	5	1	44	37	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	18	18	19	5	1	42	39	3996
2011	University certificate or diploma below the bachelor's level	12	26	19	16	21	5	1	40	40	728
2011	Bachelor's degree	13	24	17	20	19	6	2	40	42	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	17	18	17	9	3	40	40	1023

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	50	8	15	7	0	71	21	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	50	8	16	8	0	69	24	2984
2017	University certificate or diploma below the bachelor's level	19	48	7	17	10	0	67	26	530
2017	Bachelor's degree	20	51	5	16	7	0	71	23	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	49	5	16	8	1	71	23	939
2014	Secondary or high school graduation certificate or equivalent or less	22	49	8	15	6	0	71	21	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	52	8	16	6	0	70	22	3691
2014	University certificate or diploma below the bachelor's level	17	47	9	19	8	0	64	27	685
2014	Bachelor's degree	21	52	6	15	6	0	73	21	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	50	5	14	7	0	74	21	1084
2011	Secondary or high school graduation certificate or equivalent or less	26	48	7	13	5	0	74	18	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	51	7	13	6	0	74	19	3993
2011	University certificate or diploma below the bachelor's level	23	51	7	12	6	0	75	18	726
2011	Bachelor's degree	27	52	4	12	4	0	79	17	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	46	6	12	5	0	78	17	1023
2008	Secondary or high school graduation certificate or equivalent or less	24	46	7	14	9	0	70	23	1756
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	49	7	15	8	0	70	23	3015
2008	University certificate or diploma below the bachelor's level	24	44	8	16	8	0	68	24	527
2008	Bachelor's degree	23	52	4	14	7	0	75	21	2742
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	53	4	12	6	0	79	17	750

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	37	10	14	14	0	0	62	27	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	10	20	15	0	0	55	34	2983
2017	University certificate or diploma below the bachelor's level	20	34	9	19	18	0	0	54	38	530
2017	Bachelor's degree	26	35	9	17	13	0	0	61	29	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	39	7	14	11	1	0	67	25	938
2014	Secondary or high school graduation certificate or equivalent or less	25	35	12	16	13	0	0	60	28	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	12	18	13	0	0	57	31	3683
2014	University certificate or diploma below the bachelor's level	19	33	12	21	14	0	0	52	36	685
2014	Bachelor's degree	27	34	10	18	11	0	0	61	29	3441
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	7	15	12	0	0	65	28	1084
2011	Secondary or high school graduation certificate or equivalent or less	24	37	12	15	11	0	0	61	27	2204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	12	17	14	0	0	58	30	3988
2011	University certificate or diploma below the bachelor's level	22	36	11	17	14	0	1	58	31	725
2011	Bachelor's degree	28	35	9	16	12	0	0	63	28	3599
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	8	14	11	0	0	67	25	1022

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	39	14	14	9	63	23	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	38	12	18	12	58	30	2967
2017	University certificate or diploma below the bachelor's level	22	35	14	15	15	57	29	529
2017	Bachelor's degree	24	39	10	17	10	63	27	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	10	11	8	70	20	932
2014	Secondary or high school graduation certificate or equivalent or less	23	41	14	14	8	64	22	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	14	17	8	62	25	3690
2014	University certificate or diploma below the bachelor's level	19	39	13	19	9	59	28	684
2014	Bachelor's degree	24	41	12	16	8	64	24	3440
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	11	13	6	70	19	1082

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	27	5	2	1	0	1	92	3	1433
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	28	6	3	3	0	1	88	6	2971
2017	University certificate or diploma below the bachelor's level	58	29	4	4	3	1	1	89	7	527
2017	Bachelor's degree	69	24	4	2	1	0	1	94	3	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	26	4	3	2	1	1	92	4	936
2014	Secondary or high school graduation certificate or equivalent or less	62	28	5	2	1	1	1	91	4	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	29	5	3	2	1	1	90	5	3690
2014	University certificate or diploma below the bachelor's level	59	29	6	3	2	0	0	88	6	683
2014	Bachelor's degree	67	24	4	2	1	0	1	92	4	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	24	4	4	2	1	1	90	5	1082
2011	Secondary or high school graduation certificate or equivalent or less	68	24	4	2	1	1	1	93	3	2206
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	5	2	1	0	1	92	3	3995
2011	University certificate or diploma below the bachelor's level	66	24	6	2	1	1	0	91	3	726
2011	Bachelor's degree	75	18	3	2	1	0	1	94	3	3596
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	18	3	2	2	0	0	93	4	1023
2008	Secondary or high school graduation certificate or equivalent or less	68	23	4	2	2	1	1	92	4	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	4	2	2	0	1	93	4	3010
2008	University certificate or diploma below the bachelor's level	67	22	6	3	1	0	1	90	4	527
2008	Bachelor's degree	75	18	3	2	1	0	1	94	3	2740
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	21	3	4	1	0	1	91	6	749

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	23	5	2	1	0	1	91	3	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	22	5	4	3	0	1	88	7	2984
2017	University certificate or diploma below the bachelor's level	63	25	5	3	4	1	1	89	6	529
2017	Bachelor's degree	71	18	4	3	2	0	1	90	6	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	22	5	5	3	0	1	87	8	938
2014	Secondary or high school graduation certificate or equivalent or less	65	23	6	3	2	0	1	89	5	1921
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	24	5	3	3	0	1	89	6	3686
2014	University certificate or diploma below the bachelor's level	62	26	5	3	4	0	1	88	7	683
2014	Bachelor's degree	67	20	5	4	2	0	1	88	6	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	23	4	7	4	0	1	85	11	1082
2011	Secondary or high school graduation certificate or equivalent or less	68	21	5	3	2	0	1	90	5	2205
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	19	4	3	2	0	1	91	5	3995
2011	University certificate or diploma below the bachelor's level	69	20	4	4	1	0	1	90	6	726
2011	Bachelor's degree	72	17	4	4	2	0	1	90	6	3594
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	3	5	4	0	1	87	9	1023
2008	Secondary or high school graduation certificate or equivalent or less	75	17	4	2	2	0	1	92	4	1754
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	17	4	2	2	0	1	92	4	3011
2008	University certificate or diploma below the bachelor's level	72	19	4	2	2	0	1	92	5	525
2008	Bachelor's degree	76	14	3	4	3	0	1	90	6	2742
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	14	3	6	2	0	1	89	8	748

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	15	7	2	2	1	5	89	4	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	16	7	2	3	1	6	87	5	2974
2017	University certificate or diploma below the bachelor's level	67	16	7	1	3	1	5	88	5	529
2017	Bachelor's degree	74	13	5	2	2	0	3	90	4	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	16	4	4	3	1	4	89	7	935
2014	Secondary or high school graduation certificate or equivalent or less	67	17	7	1	1	0	5	89	3	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	17	6	2	3	1	5	88	6	3690
2014	University certificate or diploma below the bachelor's level	67	16	6	2	2	1	5	89	5	686
2014	Bachelor's degree	72	13	5	2	2	1	4	90	5	3442
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	15	4	4	3	1	4	89	7	1085
2011	Secondary or high school graduation certificate or equivalent or less	68	17	6	2	2	1	5	90	4	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	15	6	2	2	1	5	88	5	3994
2011	University certificate or diploma below the bachelor's level	69	17	6	2	2	0	4	90	4	724
2011	Bachelor's degree	73	12	5	3	2	1	4	89	5	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	13	4	4	3	0	3	88	7	1024
2008	Secondary or high school graduation certificate or equivalent or less	69	11	5	2	2	1	9	90	4	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	11	5	2	3	1	10	88	6	3012
2008	University certificate or diploma below the bachelor's level	67	12	4	2	5	1	9	88	7	528
2008	Bachelor's degree	72	10	4	3	4	1	8	89	7	2739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	14	4	4	4	0	5	87	9	749

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	15	6	1	2	0	3	91	3	1439
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	15	6	1	3	0	3	90	5	2971
2017	University certificate or diploma below the bachelor's level	71	15	5	2	2	0	5	91	4	527
2017	Bachelor's degree	80	11	4	1	2	0	2	93	3	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	11	4	1	3	1	2	91	5	936
2014	Secondary or high school graduation certificate or equivalent or less	73	15	6	1	2	0	4	91	2	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	16	5	1	2	0	3	91	3	3687
2014	University certificate or diploma below the bachelor's level	71	17	6	1	2	1	3	91	3	684
2014	Bachelor's degree	77	12	4	1	2	0	3	93	3	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	11	3	2	3	1	3	92	5	1085
2011	Secondary or high school graduation certificate or equivalent or less	73	15	6	1	2	1	3	91	3	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	14	5	1	3	1	4	91	4	3997
2011	University certificate or diploma below the bachelor's level	75	13	5	1	2	0	3	92	3	727
2011	Bachelor's degree	78	11	4	1	2	1	3	92	3	3590
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	10	3	2	2	1	3	93	4	1020
2008	Secondary or high school graduation certificate or equivalent or less	78	8	3	0	2	1	8	94	2	1757
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	8	3	1	2	0	7	93	3	3016
2008	University certificate or diploma below the bachelor's level	76	11	4	1	3	1	5	92	4	526
2008	Bachelor's degree	79	6	3	1	3	0	7	92	5	2743
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	8	3	1	3	0	4	93	4	747

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	19	11	1	2	2	6	85	4	1440
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	18	10	3	3	2	7	82	7	2977
2017	University certificate or diploma below the bachelor's level	57	18	10	2	4	2	8	83	6	528
2017	Bachelor's degree	66	16	6	3	2	2	6	88	5	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	18	6	4	4	2	5	84	9	938
2014	Secondary or high school graduation certificate or equivalent or less	57	19	11	1	2	2	8	84	4	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	19	9	3	3	3	8	84	6	3689
2014	University certificate or diploma below the bachelor's level	57	19	10	2	3	4	6	84	5	685
2014	Bachelor's degree	63	16	6	3	3	2	7	87	6	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	20	7	5	3	2	6	84	9	1085

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	20	7	1	1	2	2	90	2	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	8	2	2	2	3	87	4	2978
2017	University certificate or diploma below the bachelor's level	62	21	7	1	4	2	3	87	6	525
2017	Bachelor's degree	71	16	5	1	2	2	3	92	3	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	5	3	3	2	2	89	6	938
2014	Secondary or high school graduation certificate or equivalent or less	62	21	8	1	2	2	4	88	4	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	21	7	2	2	3	4	88	5	3687
2014	University certificate or diploma below the bachelor's level	60	20	10	1	2	4	3	86	3	684
2014	Bachelor's degree	67	17	6	2	2	3	3	90	4	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	6	3	3	4	4	88	6	1085
2011	Secondary or high school graduation certificate or equivalent or less	66	20	7	1	1	2	3	90	3	2211
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	19	6	2	2	2	2	90	4	3990
2011	University certificate or diploma below the bachelor's level	67	19	8	2	1	2	1	89	3	728
2011	Bachelor's degree	71	16	5	1	1	2	2	92	3	3598
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	5	3	1	2	3	91	4	1023
2008	Secondary or high school graduation certificate or equivalent or less	71	17	6	1	2	2	2	91	3	1756
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	6	2	2	2	2	90	4	3011
2008	University certificate or diploma below the bachelor's level	67	18	6	1	2	3	3	90	4	528
2008	Bachelor's degree	72	15	4	2	2	2	2	91	4	2743
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	20	6	3	2	1	2	89	5	750

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	70	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	63	2976
2017	University certificate or diploma below the bachelor's level	39	61	529
2017	Bachelor's degree	31	69	2815
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	71	935
2014	Secondary or high school graduation certificate or equivalent or less	30	70	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	67	3679
2014	University certificate or diploma below the bachelor's level	37	63	684
2014	Bachelor's degree	29	71	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	72	1085

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	969
2017	University certificate or diploma below the bachelor's level	57	183
2017	Bachelor's degree	59	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	246
2014	Secondary or high school graduation certificate or equivalent or less	58	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	1145
2014	University certificate or diploma below the bachelor's level	60	242
2014	Bachelor's degree	56	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	290

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	969
2017	University certificate or diploma below the bachelor's level	68	183
2017	Bachelor's degree	62	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	246
2014	Secondary or high school graduation certificate or equivalent or less	63	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	1145
2014	University certificate or diploma below the bachelor's level	65	242
2014	Bachelor's degree	59	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	290

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	969
2017	University certificate or diploma below the bachelor's level	7	183
2017	Bachelor's degree	11	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	246
2014	Secondary or high school graduation certificate or equivalent or less	8	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1145
2014	University certificate or diploma below the bachelor's level	7	242
2014	Bachelor's degree	10	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	290

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	969
2017	University certificate or diploma below the bachelor's level	30	183
2017	Bachelor's degree	34	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	246
2014	Secondary or high school graduation certificate or equivalent or less	31	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	1145
2014	University certificate or diploma below the bachelor's level	33	242
2014	Bachelor's degree	26	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	290

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	969
2017	University certificate or diploma below the bachelor's level	11	183
2017	Bachelor's degree	7	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	246
2014	Secondary or high school graduation certificate or equivalent or less	11	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	1145
2014	University certificate or diploma below the bachelor's level	10	242
2014	Bachelor's degree	5	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	290

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	969
2017	University certificate or diploma below the bachelor's level	10	183
2017	Bachelor's degree	12	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	246
2014	Secondary or high school graduation certificate or equivalent or less	10	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1145
2014	University certificate or diploma below the bachelor's level	11	242
2014	Bachelor's degree	7	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	290

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	969
2017	University certificate or diploma below the bachelor's level	4	183
2017	Bachelor's degree	3	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	246
2014	Secondary or high school graduation certificate or equivalent or less	5	534
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	1145
2014	University certificate or diploma below the bachelor's level	4	242
2014	Bachelor's degree	3	951
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	290

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	969
2017	University certificate or diploma below the bachelor's level	49	184
2017	Bachelor's degree	47	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	246
2014	Secondary or high school graduation certificate or equivalent or less	47	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	1147
2014	University certificate or diploma below the bachelor's level	43	243
2014	Bachelor's degree	39	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	290

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	969
2017	University certificate or diploma below the bachelor's level	37	184
2017	Bachelor's degree	41	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	246
2014	Secondary or high school graduation certificate or equivalent or less	37	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	1147
2014	University certificate or diploma below the bachelor's level	43	243
2014	Bachelor's degree	38	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	290

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	969
2017	University certificate or diploma below the bachelor's level	60	184
2017	Bachelor's degree	48	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	246
2014	Secondary or high school graduation certificate or equivalent or less	43	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	1147
2014	University certificate or diploma below the bachelor's level	58	243
2014	Bachelor's degree	46	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	290

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	969
2017	University certificate or diploma below the bachelor's level	47	184
2017	Bachelor's degree	42	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	246
2014	Secondary or high school graduation certificate or equivalent or less	44	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	1147
2014	University certificate or diploma below the bachelor's level	45	243
2014	Bachelor's degree	42	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	290

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	969
2017	University certificate or diploma below the bachelor's level	35	184
2017	Bachelor's degree	32	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	246
2014	Secondary or high school graduation certificate or equivalent or less	29	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	1147
2014	University certificate or diploma below the bachelor's level	29	243
2014	Bachelor's degree	30	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	290

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	969
2017	University certificate or diploma below the bachelor's level	71	184
2017	Bachelor's degree	67	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	246
2014	Secondary or high school graduation certificate or equivalent or less	67	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	1147
2014	University certificate or diploma below the bachelor's level	69	243
2014	Bachelor's degree	68	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	290

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	969
2017	University certificate or diploma below the bachelor's level	50	184
2017	Bachelor's degree	47	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	246
2014	Secondary or high school graduation certificate or equivalent or less	46	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	1147
2014	University certificate or diploma below the bachelor's level	49	243
2014	Bachelor's degree	48	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	290

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	969
2017	University certificate or diploma below the bachelor's level	5	184
2017	Bachelor's degree	8	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	246
2014	Secondary or high school graduation certificate or equivalent or less	8	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1147
2014	University certificate or diploma below the bachelor's level	8	243
2014	Bachelor's degree	6	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	290

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	969
2017	University certificate or diploma below the bachelor's level	25	184
2017	Bachelor's degree	23	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	246
2014	Secondary or high school graduation certificate or equivalent or less	16	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	1147
2014	University certificate or diploma below the bachelor's level	15	243
2014	Bachelor's degree	16	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	290

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	969
2017	University certificate or diploma below the bachelor's level	24	184
2017	Bachelor's degree	24	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	246
2014	Secondary or high school graduation certificate or equivalent or less	23	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	1147
2014	University certificate or diploma below the bachelor's level	22	243
2014	Bachelor's degree	22	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	290

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	969
2017	University certificate or diploma below the bachelor's level	50	184
2017	Bachelor's degree	51	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	246
2014	Secondary or high school graduation certificate or equivalent or less	57	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	1147
2014	University certificate or diploma below the bachelor's level	54	243
2014	Bachelor's degree	51	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	290

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	969
2017	University certificate or diploma below the bachelor's level	42	184
2017	Bachelor's degree	37	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	246
2014	Secondary or high school graduation certificate or equivalent or less	40	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	1147
2014	University certificate or diploma below the bachelor's level	39	243
2014	Bachelor's degree	32	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	290

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	969
2017	University certificate or diploma below the bachelor's level	15	184
2017	Bachelor's degree	16	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	246
2014	Secondary or high school graduation certificate or equivalent or less	16	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	1147
2014	University certificate or diploma below the bachelor's level	15	243
2014	Bachelor's degree	14	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	290

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	967
2017	University certificate or diploma below the bachelor's level	41	184
2017	Bachelor's degree	50	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	245
2014	Secondary or high school graduation certificate or equivalent or less	41	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	1146
2014	University certificate or diploma below the bachelor's level	42	243
2014	Bachelor's degree	48	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	290

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	967
2017	University certificate or diploma below the bachelor's level	39	184
2017	Bachelor's degree	33	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	245
2014	Secondary or high school graduation certificate or equivalent or less	31	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	1146
2014	University certificate or diploma below the bachelor's level	38	243
2014	Bachelor's degree	34	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	290

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	967
2017	University certificate or diploma below the bachelor's level	9	184
2017	Bachelor's degree	9	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	245
2014	Secondary or high school graduation certificate or equivalent or less	7	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1146
2014	University certificate or diploma below the bachelor's level	13	243
2014	Bachelor's degree	8	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	290

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	967
2017	University certificate or diploma below the bachelor's level	41	184
2017	Bachelor's degree	29	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	245
2014	Secondary or high school graduation certificate or equivalent or less	26	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	1146
2014	University certificate or diploma below the bachelor's level	34	243
2014	Bachelor's degree	27	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	290

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	967
2017	University certificate or diploma below the bachelor's level	17	184
2017	Bachelor's degree	15	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	245
2014	Secondary or high school graduation certificate or equivalent or less	13	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	1146
2014	University certificate or diploma below the bachelor's level	18	243
2014	Bachelor's degree	16	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	290

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	967
2017	University certificate or diploma below the bachelor's level	12	184
2017	Bachelor's degree	13	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	245
2014	Secondary or high school graduation certificate or equivalent or less	8	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1146
2014	University certificate or diploma below the bachelor's level	12	243
2014	Bachelor's degree	9	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	290

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	967
2017	University certificate or diploma below the bachelor's level	23	184
2017	Bachelor's degree	22	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	245
2014	Secondary or high school graduation certificate or equivalent or less	22	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	1146
2014	University certificate or diploma below the bachelor's level	24	243
2014	Bachelor's degree	19	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	290

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	967
2017	University certificate or diploma below the bachelor's level	11	184
2017	Bachelor's degree	12	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	245
2014	Secondary or high school graduation certificate or equivalent or less	12	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	1146
2014	University certificate or diploma below the bachelor's level	13	243
2014	Bachelor's degree	10	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	290

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	967
2017	University certificate or diploma below the bachelor's level	22	184
2017	Bachelor's degree	24	781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	245
2014	Secondary or high school graduation certificate or equivalent or less	29	535
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	1146
2014	University certificate or diploma below the bachelor's level	22	243
2014	Bachelor's degree	25	954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	290

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	868
2017	University certificate or diploma below the bachelor's level	10	165
2017	Bachelor's degree	12	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	208
2014	Secondary or high school graduation certificate or equivalent or less	14	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	1053
2014	University certificate or diploma below the bachelor's level	10	211
2014	Bachelor's degree	13	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	263

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	868
2017	University certificate or diploma below the bachelor's level	10	165
2017	Bachelor's degree	15	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	208
2014	Secondary or high school graduation certificate or equivalent or less	11	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	1053
2014	University certificate or diploma below the bachelor's level	15	211
2014	Bachelor's degree	14	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	263

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	868
2017	University certificate or diploma below the bachelor's level	13	165
2017	Bachelor's degree	11	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	208
2014	Secondary or high school graduation certificate or equivalent or less	10	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	1053
2014	University certificate or diploma below the bachelor's level	10	211
2014	Bachelor's degree	12	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	263

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	868
2017	University certificate or diploma below the bachelor's level	7	165
2017	Bachelor's degree	8	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	208
2014	Secondary or high school graduation certificate or equivalent or less	7	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	1053
2014	University certificate or diploma below the bachelor's level	9	211
2014	Bachelor's degree	7	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	263

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	868
2017	University certificate or diploma below the bachelor's level	5	165
2017	Bachelor's degree	7	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	208
2014	Secondary or high school graduation certificate or equivalent or less	8	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1053
2014	University certificate or diploma below the bachelor's level	7	211
2014	Bachelor's degree	9	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	263

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	868
2017	University certificate or diploma below the bachelor's level	5	165
2017	Bachelor's degree	8	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	208
2014	Secondary or high school graduation certificate or equivalent or less	9	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1053
2014	University certificate or diploma below the bachelor's level	8	211
2014	Bachelor's degree	8	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	263

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	868
2017	University certificate or diploma below the bachelor's level	6	165
2017	Bachelor's degree	7	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	208
2014	Secondary or high school graduation certificate or equivalent or less	7	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	1053
2014	University certificate or diploma below the bachelor's level	7	211
2014	Bachelor's degree	8	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	263

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	868
2017	University certificate or diploma below the bachelor's level	6	165
2017	Bachelor's degree	9	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	208
2014	Secondary or high school graduation certificate or equivalent or less	8	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1053
2014	University certificate or diploma below the bachelor's level	8	211
2014	Bachelor's degree	9	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	263

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	868
2017	University certificate or diploma below the bachelor's level	7	165
2017	Bachelor's degree	10	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	208
2014	Secondary or high school graduation certificate or equivalent or less	10	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	1053
2014	University certificate or diploma below the bachelor's level	15	211
2014	Bachelor's degree	12	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	263

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	868
2017	University certificate or diploma below the bachelor's level	34	165
2017	Bachelor's degree	34	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	208
2014	Secondary or high school graduation certificate or equivalent or less	24	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	1053
2014	University certificate or diploma below the bachelor's level	28	211
2014	Bachelor's degree	32	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	263

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	868
2017	University certificate or diploma below the bachelor's level	14	165
2017	Bachelor's degree	12	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	208
2014	Secondary or high school graduation certificate or equivalent or less	9	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1053
2014	University certificate or diploma below the bachelor's level	20	211
2014	Bachelor's degree	12	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	263

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	868
2017	University certificate or diploma below the bachelor's level	53	165
2017	Bachelor's degree	52	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	208
2014	Secondary or high school graduation certificate or equivalent or less	40	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	1053
2014	University certificate or diploma below the bachelor's level	51	211
2014	Bachelor's degree	53	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	263

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	868
2017	Bachelor's degree	2	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	208
2014	Secondary or high school graduation certificate or equivalent or less	3	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	1053
2014	University certificate or diploma below the bachelor's level	4	211
2014	Bachelor's degree	2	871

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	868
2017	University certificate or diploma below the bachelor's level	60	165
2017	Bachelor's degree	59	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	208
2014	Secondary or high school graduation certificate or equivalent or less	65	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	1053
2014	University certificate or diploma below the bachelor's level	63	211
2014	Bachelor's degree	61	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	263

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	868
2017	University certificate or diploma below the bachelor's level	2	165
2017	Bachelor's degree	1	690

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	350
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	868
2017	University certificate or diploma below the bachelor's level	16	165
2017	Bachelor's degree	12	690
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	208
2014	Secondary or high school graduation certificate or equivalent or less	16	493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	1053
2014	University certificate or diploma below the bachelor's level	10	211
2014	Bachelor's degree	14	871
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	263

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	97	3	386
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	96	4	966
2017	University certificate or diploma below the bachelor's level	97	3	183
2017	Bachelor's degree	95	5	780
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	96	4	245

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	21	23	12	19	10	4	37	37	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	22	14	23	10	4	32	42	2982
2017	University certificate or diploma below the bachelor's level	7	18	23	15	23	10	4	29	44	530
2017	Bachelor's degree	8	20	20	14	19	14	4	34	41	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	18	12	17	17	5	40	37	938
2014	Secondary or high school graduation certificate or equivalent or less	11	23	25	12	15	10	3	40	31	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	23	12	16	12	3	39	34	3692
2014	University certificate or diploma below the bachelor's level	9	23	21	13	20	10	3	37	38	683
2014	Bachelor's degree	10	20	22	14	15	15	4	37	36	3445
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	21	13	14	20	5	38	35	1082

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	28	22	13	16	4	1	46	30	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	20	14	21	4	1	43	36	2977
2017	University certificate or diploma below the bachelor's level	12	27	21	17	19	4	0	41	38	530
2017	Bachelor's degree	13	30	20	14	17	6	1	46	33	2814
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	17	12	15	7	1	52	29	937
2014	Secondary or high school graduation certificate or equivalent or less	17	29	23	12	13	5	1	49	27	1909
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	22	13	14	5	1	48	29	3688
2014	University certificate or diploma below the bachelor's level	12	34	19	14	16	4	1	48	32	684
2014	Bachelor's degree	15	30	20	15	13	6	1	48	31	3440
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	21	13	11	8	1	51	26	1083
2011	Secondary or high school graduation certificate or equivalent or less	22	37	18	11	9	3	0	61	20	2207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	35	19	12	10	3	0	58	23	3991
2011	University certificate or diploma below the bachelor's level	17	41	19	11	10	3	0	59	21	726
2011	Bachelor's degree	20	40	17	11	8	3	0	62	20	3595
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	38	14	12	8	6	0	64	21	1022

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	86	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	2975
2017	University certificate or diploma below the bachelor's level	22	78	524
2017	Bachelor's degree	16	84	2809
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	936
2014	Secondary or high school graduation certificate or equivalent or less	14	86	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	3678
2014	University certificate or diploma below the bachelor's level	20	80	686
2014	Bachelor's degree	13	87	3444
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1082

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	398
2017	University certificate or diploma below the bachelor's level	49	95
2017	Bachelor's degree	43	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	136
2014	Secondary or high school graduation certificate or equivalent or less	44	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	490
2014	University certificate or diploma below the bachelor's level	50	129
2014	Bachelor's degree	40	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	120

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	398
2017	University certificate or diploma below the bachelor's level	75	95
2017	Bachelor's degree	79	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	136
2014	Secondary or high school graduation certificate or equivalent or less	78	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	490
2014	University certificate or diploma below the bachelor's level	78	129
2014	Bachelor's degree	74	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	120

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	398
2017	Bachelor's degree	4	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	136
2014	Secondary or high school graduation certificate or equivalent or less	5	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	490
2014	Bachelor's degree	3	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	120

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	398
2017	University certificate or diploma below the bachelor's level	25	95
2017	Bachelor's degree	21	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	136
2014	Secondary or high school graduation certificate or equivalent or less	21	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	490
2014	University certificate or diploma below the bachelor's level	26	129
2014	Bachelor's degree	17	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	120

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	398
2017	University certificate or diploma below the bachelor's level	13	95
2017	Bachelor's degree	8	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	136
2014	Secondary or high school graduation certificate or equivalent or less	14	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	490
2014	University certificate or diploma below the bachelor's level	9	129
2014	Bachelor's degree	7	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	398
2017	University certificate or diploma below the bachelor's level	13	95
2017	Bachelor's degree	7	373
2014	Secondary or high school graduation certificate or equivalent or less	11	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	490
2014	University certificate or diploma below the bachelor's level	11	129
2014	Bachelor's degree	5	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	120

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	398
2017	University certificate or diploma below the bachelor's level	9	95
2017	Bachelor's degree	5	373
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	136
2014	Secondary or high school graduation certificate or equivalent or less	9	240
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	490
2014	University certificate or diploma below the bachelor's level	7	129
2014	Bachelor's degree	10	416
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	120

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	394
2017	University certificate or diploma below the bachelor's level	42	95
2017	Bachelor's degree	31	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	136
2014	Secondary or high school graduation certificate or equivalent or less	31	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	490
2014	University certificate or diploma below the bachelor's level	28	130
2014	Bachelor's degree	32	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	121

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	394
2017	University certificate or diploma below the bachelor's level	19	95
2017	Bachelor's degree	18	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	136
2014	Secondary or high school graduation certificate or equivalent or less	19	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	490
2014	University certificate or diploma below the bachelor's level	18	130
2014	Bachelor's degree	20	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	121

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	394
2017	University certificate or diploma below the bachelor's level	28	95
2017	Bachelor's degree	23	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	136
2014	Secondary or high school graduation certificate or equivalent or less	17	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	490
2014	University certificate or diploma below the bachelor's level	20	130
2014	Bachelor's degree	17	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	121

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	394
2017	University certificate or diploma below the bachelor's level	8	95
2017	Bachelor's degree	8	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	136
2014	Secondary or high school graduation certificate or equivalent or less	8	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	490
2014	University certificate or diploma below the bachelor's level	12	130
2014	Bachelor's degree	9	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	121

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	394
2017	University certificate or diploma below the bachelor's level	22	95
2017	Bachelor's degree	18	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	136
2014	Secondary or high school graduation certificate or equivalent or less	20	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	490
2014	University certificate or diploma below the bachelor's level	22	130
2014	Bachelor's degree	17	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	121

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	394
2017	University certificate or diploma below the bachelor's level	38	95
2017	Bachelor's degree	40	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	136
2014	Secondary or high school graduation certificate or equivalent or less	26	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	490
2014	University certificate or diploma below the bachelor's level	32	130
2014	Bachelor's degree	28	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	121

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	394
2017	University certificate or diploma below the bachelor's level	6	95
2017	Bachelor's degree	6	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	136
2014	Secondary or high school graduation certificate or equivalent or less	5	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	490
2014	University certificate or diploma below the bachelor's level	5	130
2014	Bachelor's degree	5	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	121

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	394
2017	University certificate or diploma below the bachelor's level	0	95
2017	Bachelor's degree	2	372

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	394
2017	University certificate or diploma below the bachelor's level	12	95
2017	Bachelor's degree	11	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	136
2014	Secondary or high school graduation certificate or equivalent or less	9	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	490
2014	University certificate or diploma below the bachelor's level	14	130
2014	Bachelor's degree	8	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	121

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	394
2017	University certificate or diploma below the bachelor's level	13	95
2017	Bachelor's degree	18	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	136
2014	Secondary or high school graduation certificate or equivalent or less	10	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	490
2014	University certificate or diploma below the bachelor's level	18	130
2014	Bachelor's degree	12	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	121

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	394

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	394
2017	University certificate or diploma below the bachelor's level	26	95
2017	Bachelor's degree	20	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	136
2014	Secondary or high school graduation certificate or equivalent or less	17	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	490
2014	University certificate or diploma below the bachelor's level	20	130
2014	Bachelor's degree	16	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	121

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	95
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	136
2014	Secondary or high school graduation certificate or equivalent or less	2	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	490
2014	University certificate or diploma below the bachelor's level	0	130

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	394
2017	University certificate or diploma below the bachelor's level	17	95
2017	Bachelor's degree	16	372
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	136
2014	Secondary or high school graduation certificate or equivalent or less	30	241
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	490
2014	University certificate or diploma below the bachelor's level	32	130
2014	Bachelor's degree	23	415
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	121

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	397
2017	University certificate or diploma below the bachelor's level	29	95
2017	Bachelor's degree	34	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	136
2014	Secondary or high school graduation certificate or equivalent or less	23	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	491
2014	University certificate or diploma below the bachelor's level	34	128
2014	Bachelor's degree	29	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	120

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	397
2017	University certificate or diploma below the bachelor's level	19	95
2017	Bachelor's degree	23	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	136
2014	Secondary or high school graduation certificate or equivalent or less	16	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	491
2014	University certificate or diploma below the bachelor's level	20	128
2014	Bachelor's degree	19	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	120

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	397
2017	University certificate or diploma below the bachelor's level	7	95
2017	Bachelor's degree	9	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	136
2014	Secondary or high school graduation certificate or equivalent or less	4	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	491
2014	University certificate or diploma below the bachelor's level	6	128
2014	Bachelor's degree	6	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	120

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	397
2017	University certificate or diploma below the bachelor's level	31	95
2017	Bachelor's degree	28	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	136
2014	Secondary or high school graduation certificate or equivalent or less	19	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	491
2014	University certificate or diploma below the bachelor's level	25	128
2014	Bachelor's degree	20	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	120

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	397
2017	University certificate or diploma below the bachelor's level	5	95
2017	Bachelor's degree	8	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	136
2014	Secondary or high school graduation certificate or equivalent or less	7	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	491
2014	University certificate or diploma below the bachelor's level	10	128
2014	Bachelor's degree	7	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	120

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	397
2017	University certificate or diploma below the bachelor's level	9	95
2017	Bachelor's degree	13	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	136
2014	Secondary or high school graduation certificate or equivalent or less	7	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	491
2014	University certificate or diploma below the bachelor's level	9	128
2014	Bachelor's degree	11	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	397
2017	University certificate or diploma below the bachelor's level	14	95
2017	Bachelor's degree	12	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	136
2014	Secondary or high school graduation certificate or equivalent or less	7	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	491
2014	University certificate or diploma below the bachelor's level	11	128
2014	Bachelor's degree	12	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	120

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	397
2017	University certificate or diploma below the bachelor's level	17	95
2017	Bachelor's degree	9	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	136
2014	Secondary or high school graduation certificate or equivalent or less	10	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	491
2014	University certificate or diploma below the bachelor's level	9	128
2014	Bachelor's degree	11	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	161
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	397
2017	University certificate or diploma below the bachelor's level	35	95
2017	Bachelor's degree	44	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	136
2014	Secondary or high school graduation certificate or equivalent or less	53	244
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	491
2014	University certificate or diploma below the bachelor's level	45	128
2014	Bachelor's degree	44	414
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	120

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	359
2017	Bachelor's degree	8	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	119
2014	Secondary or high school graduation certificate or equivalent or less	7	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	450
2014	University certificate or diploma below the bachelor's level	6	114
2014	Bachelor's degree	7	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	110

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	359
2017	University certificate or diploma below the bachelor's level	10	88
2017	Bachelor's degree	10	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	119
2014	Secondary or high school graduation certificate or equivalent or less	7	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	450
2014	University certificate or diploma below the bachelor's level	11	114
2014	Bachelor's degree	7	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	110

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	359
2017	University certificate or diploma below the bachelor's level	8	88
2017	Bachelor's degree	5	326
2014	Secondary or high school graduation certificate or equivalent or less	3	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	450
2014	University certificate or diploma below the bachelor's level	6	114
2014	Bachelor's degree	3	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	110

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	359
2017	Bachelor's degree	2	326
2014	Secondary or high school graduation certificate or equivalent or less	2	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	450
2014	Bachelor's degree	2	369

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	359
2017	Bachelor's degree	4	326
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	450
2014	Bachelor's degree	2	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	110

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	359
2017	Bachelor's degree	2	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	119
2014	Secondary or high school graduation certificate or equivalent or less	3	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	450
2014	University certificate or diploma below the bachelor's level	6	114
2014	Bachelor's degree	4	369

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	359
2017	Bachelor's degree	4	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	119
2014	Secondary or high school graduation certificate or equivalent or less	3	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	450
2014	Bachelor's degree	4	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	110

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	359
2017	University certificate or diploma below the bachelor's level	6	88
2017	Bachelor's degree	10	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	119
2014	Secondary or high school graduation certificate or equivalent or less	9	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	450
2014	University certificate or diploma below the bachelor's level	7	114
2014	Bachelor's degree	8	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	110

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	359
2017	University certificate or diploma below the bachelor's level	8	88
2017	Bachelor's degree	10	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	119
2014	Secondary or high school graduation certificate or equivalent or less	11	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	450
2014	University certificate or diploma below the bachelor's level	14	114
2014	Bachelor's degree	9	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	110

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	359
2017	University certificate or diploma below the bachelor's level	21	88
2017	Bachelor's degree	29	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	119
2014	Secondary or high school graduation certificate or equivalent or less	25	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	450
2014	University certificate or diploma below the bachelor's level	24	114
2014	Bachelor's degree	24	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	110

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	359
2017	University certificate or diploma below the bachelor's level	16	88
2017	Bachelor's degree	11	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	119
2014	Secondary or high school graduation certificate or equivalent or less	13	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	450
2014	University certificate or diploma below the bachelor's level	17	114
2014	Bachelor's degree	9	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	110

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	359
2017	University certificate or diploma below the bachelor's level	48	88
2017	Bachelor's degree	48	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	119
2014	Secondary or high school graduation certificate or equivalent or less	41	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	450
2014	University certificate or diploma below the bachelor's level	44	114
2014	Bachelor's degree	50	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	110

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	359
2017	University certificate or diploma below the bachelor's level	6	88
2017	Bachelor's degree	2	326
2014	Secondary or high school graduation certificate or equivalent or less	5	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	450
2014	Bachelor's degree	3	369

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	359
2017	University certificate or diploma below the bachelor's level	64	88
2017	Bachelor's degree	65	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	119
2014	Secondary or high school graduation certificate or equivalent or less	75	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	450
2014	University certificate or diploma below the bachelor's level	67	114
2014	Bachelor's degree	66	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	110

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	88
2017	Bachelor's degree	2	326

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	149
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	359
2017	University certificate or diploma below the bachelor's level	15	88
2017	Bachelor's degree	13	326
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	119
2014	Secondary or high school graduation certificate or equivalent or less	17	221
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	450
2014	University certificate or diploma below the bachelor's level	9	114
2014	Bachelor's degree	13	369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	110

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	95	5	162
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	95	5	400
2017	University certificate or diploma below the bachelor's level	98	2	96
2017	Bachelor's degree	95	5	374
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	97	3	136

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	23	29	7	11	15	3	43	22	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	21	28	9	13	14	5	39	26	2979
2017	University certificate or diploma below the bachelor's level	10	19	28	11	14	12	5	35	31	528
2017	Bachelor's degree	10	23	25	8	10	20	4	44	24	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	20	7	9	25	5	49	23	938
2014	Secondary or high school graduation certificate or equivalent or less	13	25	27	8	8	15	3	47	20	1918
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	28	8	8	16	4	44	21	3692
2014	University certificate or diploma below the bachelor's level	11	24	25	10	11	17	3	43	26	684
2014	Bachelor's degree	13	20	24	9	7	22	5	45	22	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	23	5	6	28	5	49	17	1085

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	28	25	8	10	9	1	52	20	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	25	9	13	7	2	49	24	2969
2017	University certificate or diploma below the bachelor's level	16	26	27	10	13	6	2	45	25	529
2017	Bachelor's degree	17	34	21	9	9	8	1	57	20	2811
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	17	7	9	12	1	62	18	937
2014	Secondary or high school graduation certificate or equivalent or less	19	31	25	9	7	8	1	55	18	1912
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	25	9	9	9	1	54	19	3688
2014	University certificate or diploma below the bachelor's level	16	31	24	9	10	9	1	52	22	684
2014	Bachelor's degree	19	32	22	8	7	10	1	58	18	3440
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	21	8	5	12	1	61	15	1084
2011	Secondary or high school graduation certificate or equivalent or less	26	39	18	7	5	4	0	68	13	2210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	19	8	6	4	0	66	15	3993
2011	University certificate or diploma below the bachelor's level	23	40	18	7	7	4	0	66	14	729
2011	Bachelor's degree	26	42	16	7	5	5	0	71	12	3589
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	15	7	4	7	0	72	12	1022

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	79	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	76	2974
2017	University certificate or diploma below the bachelor's level	23	77	528
2017	Bachelor's degree	22	78	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	939
2014	Secondary or high school graduation certificate or equivalent or less	19	81	1915
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	3684
2014	University certificate or diploma below the bachelor's level	20	80	684
2014	Bachelor's degree	18	82	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	1083

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	22	288
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	26	636
2017	University certificate or diploma below the bachelor's level	68	32	113
2017	Bachelor's degree	77	23	575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	178
2014	Secondary or high school graduation certificate or equivalent or less	74	26	342
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	28	671
2014	University certificate or diploma below the bachelor's level	71	29	133
2014	Bachelor's degree	77	23	595
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	182

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	33	8	9	4	1	0	79	13	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	7	9	4	0	1	80	12	481
2017	University certificate or diploma below the bachelor's level	41	23	9	14	13	0	0	64	27	77
2017	Bachelor's degree	35	41	6	10	7	0	1	77	18	450
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	6	6	3	1	0	84	9	135
2014	Secondary or high school graduation certificate or equivalent or less	44	34	8	10	4	0	0	78	14	248
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	7	9	7	0	0	77	15	482
2014	University certificate or diploma below the bachelor's level	36	34	11	11	6	1	1	72	17	92
2014	Bachelor's degree	41	37	6	10	5	0	0	79	15	457
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	10	10	4	0	1	75	14	135

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	51	11	5	2	1	5	81	7	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	53	11	5	2	1	3	81	7	2983
2017	University certificate or diploma below the bachelor's level	28	51	10	5	2	1	4	82	7	529
2017	Bachelor's degree	27	50	9	6	2	1	5	82	9	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	48	9	7	2	1	6	81	10	938
2014	Secondary or high school graduation certificate or equivalent or less	23	52	15	3	1	1	4	79	5	1917
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	54	13	5	1	1	2	80	7	3689
2014	University certificate or diploma below the bachelor's level	23	55	12	5	1	1	3	81	7	683
2014	Bachelor's degree	25	52	9	6	1	1	5	82	8	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	48	10	7	2	1	7	80	9	1084
2011	Secondary or high school graduation certificate or equivalent or less	26	51	11	5	2	1	3	81	8	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	53	12	6	2	1	2	80	8	3997
2011	University certificate or diploma below the bachelor's level	27	47	12	7	1	2	4	78	9	729
2011	Bachelor's degree	24	50	10	7	2	1	6	79	10	3601
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	47	8	8	3	1	8	78	12	1023
2008	Secondary or high school graduation certificate or equivalent or less	28	49	10	5	2	1	3	81	8	1762
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	52	10	7	2	1	2	80	9	3017
2008	University certificate or diploma below the bachelor's level	25	49	9	7	3	2	4	79	11	529
2008	Bachelor's degree	23	50	8	9	3	1	5	78	13	2748
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	43	9	10	3	1	9	76	14	750

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	31	23	14	11	6	4	47	27	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	24	15	13	7	3	43	31	2977
2017	University certificate or diploma below the bachelor's level	11	27	25	15	12	7	4	42	30	526
2017	Bachelor's degree	8	30	19	16	11	10	5	45	32	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	22	10	11	15	6	46	27	937
2014	Secondary or high school graduation certificate or equivalent or less	10	33	24	13	8	7	4	49	24	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	32	25	13	9	7	4	47	25	3691
2014	University certificate or diploma below the bachelor's level	9	33	23	13	11	7	3	47	27	683
2014	Bachelor's degree	9	30	22	15	9	10	6	46	29	3448
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	25	22	13	9	14	8	43	29	1086
2011	Secondary or high school graduation certificate or equivalent or less	12	36	20	12	8	7	3	54	23	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	36	20	15	9	7	3	52	26	3998
2011	University certificate or diploma below the bachelor's level	11	32	22	13	9	9	4	50	25	729
2011	Bachelor's degree	9	32	20	14	8	11	5	49	27	3600
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	21	10	9	19	8	45	26	1022

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	36	15	7	5	5	5	70	13	1440
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	16	9	6	4	3	67	16	2983
2017	University certificate or diploma below the bachelor's level	23	37	21	6	6	4	4	65	13	529
2017	Bachelor's degree	28	37	13	6	4	6	6	74	11	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	32	10	7	4	6	6	75	13	938
2014	Secondary or high school graduation certificate or equivalent or less	25	37	17	8	4	5	4	68	13	1920
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	16	8	4	4	3	70	13	3687
2014	University certificate or diploma below the bachelor's level	22	39	17	8	6	4	4	67	15	684
2014	Bachelor's degree	28	38	13	7	4	5	5	74	12	3447
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	10	6	4	5	7	78	10	1085
2011	Secondary or high school graduation certificate or equivalent or less	25	38	16	7	5	5	3	69	14	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	15	8	6	4	3	69	14	3997
2011	University certificate or diploma below the bachelor's level	24	38	14	9	6	6	4	69	16	729
2011	Bachelor's degree	29	36	12	7	4	6	6	74	12	3601
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	30	12	6	4	8	8	74	12	1023
2008	Secondary or high school graduation certificate or equivalent or less	23	41	15	8	6	4	3	69	15	1759
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	42	15	8	5	5	2	70	15	3016
2008	University certificate or diploma below the bachelor's level	20	42	12	10	7	5	4	68	19	528
2008	Bachelor's degree	24	39	13	9	4	6	5	71	15	2748
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	13	8	4	9	9	70	14	743

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	32	19	11	10	6	4	56	24	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	18	14	13	5	3	51	29	2968
2017	University certificate or diploma below the bachelor's level	15	32	19	12	13	4	3	51	28	526
2017	Bachelor's degree	19	34	15	11	9	7	5	60	23	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	14	10	6	9	5	66	19	937
2014	Secondary or high school graduation certificate or equivalent or less	17	31	20	12	10	5	4	53	25	1919
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	35	19	13	9	5	3	56	24	3684
2014	University certificate or diploma below the bachelor's level	16	35	18	11	12	4	4	55	25	682
2014	Bachelor's degree	18	34	16	11	9	7	5	59	22	3446
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	15	8	5	9	7	67	15	1085
2011	Secondary or high school graduation certificate or equivalent or less	19	34	17	12	10	6	3	58	24	2209
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	17	12	10	5	3	58	24	3995
2011	University certificate or diploma below the bachelor's level	18	35	17	10	10	7	4	59	21	729
2011	Bachelor's degree	20	36	14	10	8	7	6	64	20	3600
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	12	8	4	11	8	70	15	1022
2008	Secondary or high school graduation certificate or equivalent or less	20	35	14	14	10	3	3	59	26	1758
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38	15	14	10	4	2	60	25	3012
2008	University certificate or diploma below the bachelor's level	18	34	16	12	14	4	3	55	28	529
2008	Bachelor's degree	20	34	13	14	9	5	5	60	25	2747
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	14	12	6	6	7	63	20	749

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	31	14	7	10	1	1	69	17	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	12	9	12	1	1	66	21	2979
2017	University certificate or diploma below the bachelor's level	32	34	12	11	11	1	0	66	22	528
2017	Bachelor's degree	40	31	10	9	8	1	0	72	18	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	9	9	8	1	1	73	18	936

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28	16	6	12	2	0	66	18	1438
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	15	7	13	2	0	64	21	2981
2017	University certificate or diploma below the bachelor's level	31	26	19	7	13	3	0	59	21	528
2017	Bachelor's degree	41	29	13	6	8	2	0	71	15	2819
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	25	10	5	10	2	1	74	15	937

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	39	18	12	12	3	56	25	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	18	14	14	2	53	28	2974
2017	University certificate or diploma below the bachelor's level	15	37	17	13	16	1	53	29	531
2017	Bachelor's degree	15	43	16	12	11	1	59	24	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	42	15	12	10	2	62	22	938

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	25	17	19	28	2	34	49	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	16	18	35	1	30	54	2975
2017	University certificate or diploma below the bachelor's level	8	20	14	22	35	1	28	58	530
2017	Bachelor's degree	6	24	15	23	30	1	31	54	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	14	21	25	1	39	46	936

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	17	15	19	31	0	1	34	51	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	16	16	17	37	1	1	29	55	2980
2017	University certificate or diploma below the bachelor's level	9	16	17	19	37	0	1	25	57	529
2017	Bachelor's degree	13	19	18	17	32	0	1	32	50	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	21	18	16	27	1	1	38	43	937

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	29	25	12	8	1	53	21	1430
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	28	13	9	2	48	23	2974
2017	University certificate or diploma below the bachelor's level	15	28	28	14	14	1	43	28	527
2017	Bachelor's degree	12	24	26	20	17	1	37	37	2814
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	25	21	19	1	34	41	932

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	29	22	10	7	0	4	60	17	1427
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	22	10	7	1	4	58	18	2967
2017	University certificate or diploma below the bachelor's level	23	27	24	13	10	0	2	52	24	528
2017	Bachelor's degree	19	30	24	14	11	1	2	50	26	2813
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	23	16	12	1	1	48	29	932

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	25	24	15	17	1	2	43	33	1429
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	23	18	17	1	2	40	36	2978
2017	University certificate or diploma below the bachelor's level	17	18	23	20	20	0	3	36	41	527
2017	Bachelor's degree	13	22	24	19	20	1	1	36	40	2811
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	23	18	23	1	2	35	42	938

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	26	13	6	4	1	8	75	11	1426
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	24	14	7	5	1	8	71	14	2966
2017	University certificate or diploma below the bachelor's level	34	26	14	11	6	0	9	65	19	528
2017	Bachelor's degree	33	26	17	8	7	1	7	65	17	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	16	10	7	2	8	64	18	936

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	32	21	12	7	0	1	60	19	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	24	13	10	0	1	53	23	2972
2017	University certificate or diploma below the bachelor's level	19	31	23	15	12	0	0	50	27	524
2017	Bachelor's degree	18	28	27	15	12	0	0	46	27	2807
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	25	16	11	1	1	48	27	935

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	29	25	12	9	0	1	53	22	1424
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	24	15	12	1	1	48	27	2969
2017	University certificate or diploma below the bachelor's level	16	25	24	19	14	1	2	42	33	525
2017	Bachelor's degree	16	30	26	16	10	1	1	47	26	2805
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	25	15	12	1	2	47	27	934

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	30	23	15	12	0	2	49	28	1425
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	23	17	13	1	1	45	31	2970
2017	University certificate or diploma below the bachelor's level	14	26	24	20	15	1	1	41	35	525
2017	Bachelor's degree	13	27	27	19	13	1	1	41	32	2808
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	27	16	12	1	1	43	29	935

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	31	19	14	12	0	1	54	26	1427
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	22	14	12	1	1	51	27	2973
2017	University certificate or diploma below the bachelor's level	18	27	22	18	14	1	0	45	32	523
2017	Bachelor's degree	20	31	23	15	10	1	1	52	25	2806
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	22	12	11	1	2	54	24	935

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	33	21	11	6	1	2	61	18	1419
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	21	10	9	1	2	58	20	2963
2017	University certificate or diploma below the bachelor's level	20	29	22	16	10	1	1	50	27	525
2017	Bachelor's degree	21	31	24	14	10	0	1	52	24	2801
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	21	15	11	1	2	51	27	932

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	27	18	9	6	1	67	15	1436
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	20	10	8	1	61	19	2974
2017	University certificate or diploma below the bachelor's level	27	25	24	13	10	2	52	23	530
2017	Bachelor's degree	34	27	19	11	7	1	62	19	2815
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	18	10	7	1	65	17	938

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	20	12	8	7	0	2	73	15	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	22	13	9	9	1	2	68	18	2978
2017	University certificate or diploma below the bachelor's level	40	20	17	11	11	1	1	61	22	526
2017	Bachelor's degree	51	22	11	6	8	1	1	74	14	2818
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	21	9	8	6	1	2	76	15	935

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	17	7	5	0	1	70	13	1435
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	16	9	6	1	1	68	15	2977
2017	University certificate or diploma below the bachelor's level	32	34	18	8	6	0	1	67	15	526
2017	Bachelor's degree	40	34	13	7	5	0	1	75	12	2812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	16	6	5	0	1	73	11	935

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	26	15	8	9	0	1	68	18	1432
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	24	15	10	10	1	1	64	21	2974
2017	University certificate or diploma below the bachelor's level	36	23	15	12	13	0	1	60	25	526
2017	Bachelor's degree	41	27	14	9	9	0	1	68	18	2816
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	22	14	10	8	0	2	67	18	938

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	17	7	3	2	0	22	84	7	1430
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	16	8	3	2	1	23	83	7	2971
2017	University certificate or diploma below the bachelor's level	45	15	10	2	3	1	24	80	7	528
2017	Bachelor's degree	44	16	7	3	1	0	28	84	6	2809
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	15	9	2	4	1	28	79	9	935

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	24	9	2	2	0	6	85	5	1420
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	23	10	3	3	1	7	84	6	2948
2017	University certificate or diploma below the bachelor's level	53	25	9	4	2	1	7	84	6	525
2017	Bachelor's degree	55	24	8	2	2	1	7	86	5	2799
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	8	3	1	1	8	86	5	932

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	17	7	3	4	1	4	85	8	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	8	4	5	1	5	83	9	2976
2017	University certificate or diploma below the bachelor's level	60	17	7	6	4	1	4	81	11	529
2017	Bachelor's degree	65	15	6	4	5	1	4	85	9	2817
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	5	4	4	0	5	86	9	938

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	28	15	3	2	0	2	79	5	1434
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	14	4	3	0	3	79	7	2974
2017	University certificate or diploma below the bachelor's level	45	33	13	3	3	0	2	80	7	529
2017	Bachelor's degree	45	34	13	3	3	1	2	80	6	2815
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	30	12	4	3	0	3	81	7	938

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	22	39	17	11	0	33	28	1437
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	39	19	13	1	29	32	2982
2017	University certificate or diploma below the bachelor's level	6	18	41	19	14	1	25	33	530
2017	Bachelor's degree	5	23	40	20	11	0	29	32	2821
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	21	40	19	13	0	27	33	938

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	26	40	14	8	0	0	22	38	1428
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	38	15	6	0	0	21	41	2971
2017	University certificate or diploma below the bachelor's level	17	28	37	11	6	1	0	17	45	528
2017	Bachelor's degree	14	29	40	13	5	0	0	17	43	2811
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	40	14	5	0	1	19	41	937

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	22	19	12	17	3	1	27	73	1440
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	21	20	13	20	2	1	23	77	2982
2017	University certificate or diploma below the bachelor's level	18	25	22	14	19	1	1	18	82	529
2017	Bachelor's degree	22	24	21	12	18	2	1	23	77	2820
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	24	19	11	19	4	0	24	76	937

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	2180
2017	University certificate or diploma below the bachelor's level	29	417
2017	Bachelor's degree	30	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	677

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	2180
2017	University certificate or diploma below the bachelor's level	41	417
2017	Bachelor's degree	39	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	677

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	2180
2017	University certificate or diploma below the bachelor's level	12	417
2017	Bachelor's degree	16	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	677

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	2180
2017	University certificate or diploma below the bachelor's level	60	417
2017	Bachelor's degree	57	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	677

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	2180
2017	University certificate or diploma below the bachelor's level	10	417
2017	Bachelor's degree	10	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	677

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	2180
2017	University certificate or diploma below the bachelor's level	30	417
2017	Bachelor's degree	34	2064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	677

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	43	16	10	3	19	952
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	39	17	10	4	23	2098
2017	University certificate or diploma below the bachelor's level	8	38	17	12	5	20	404
2017	Bachelor's degree	6	42	19	11	4	17	2019
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	40	18	13	4	18	660

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	18	17	15	34	2	8	26	54	1007
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	15	18	17	35	3	8	23	57	2189
2017	University certificate or diploma below the bachelor's level	6	15	15	18	36	2	9	23	60	418
2017	Bachelor's degree	6	19	12	17	36	2	8	27	59	2079
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	15	17	31	2	7	30	54	682

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	8	13	16	52	2	7	11	74	1009
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	7	14	13	56	2	6	9	75	2188
2017	University certificate or diploma below the bachelor's level	1	5	9	14	60	1	10	7	83	419
2017	Bachelor's degree	2	6	9	16	57	2	7	9	81	2080
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	7	11	17	53	3	7	10	77	682

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.