2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - WP

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 32 50 8 7 4 0 0 82 10 1565
2017 WP-03 35 45 9 7 4 0 0 80 11 215
2017 WP-04 31 50 8 7 3 0 0 81 10 1085
2017 WP-05 32 53 6 5 4 0 0 85 9 227
2017 WP-06 56 40 0 4 0 0 0 96 4 27
2014 WP 33 48 9 6 4 0 0 82 9 1933
2014 WP-03 35 44 9 7 5 0 0 79 12 204
2014 WP-04 33 49 9 5 4 0 0 82 9 1368
2014 WP-05 33 48 9 7 3 0 0 81 9 306
2014 WP-06 37 56 2 4 0 0 0 93 4 43
2011 WP 40 43 8 6 3 0 0 83 9 2046
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 44 37 8 5 6 0 0 81 12 239
2011 WP-04 40 43 9 6 3 0 0 83 8 1426
2011 WP-05 40 47 4 7 3 0 0 86 9 317
2011 WP-06 50 35 3 8 5 0 0 85 13 40
2008 WP 38 44 8 6 4 0 0 82 10 1635
2008 WP-03 44 41 8 3 4 0 0 85 7 138
2008 WP-04 35 45 9 7 4 0 0 81 10 1166
2008 WP-05 45 37 7 7 4 0 0 82 11 249
2008 WP-06 51 41 3 3 3 0 0 92 5 39

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 37 16 17 14 0 0 54 31 1562
2017 WP-03 23 36 14 12 16 0 0 59 27 213
2017 WP-04 15 35 17 18 15 0 0 50 33 1084
2017 WP-05 16 46 13 16 10 0 0 61 26 227
2017 WP-06 37 40 11 11 0 0 0 77 11 27

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 53 38 6 2 1 0 0 91 3 1561
2017 WP-03 55 34 6 3 1 0 0 90 4 215
2017 WP-04 53 38 6 3 1 0 0 91 3 1081
2017 WP-05 55 38 5 1 1 0 0 93 2 227
2017 WP-06 67 33 0 0 0 0 0 100 0 27
2014 WP 60 31 5 2 1 0 0 92 3 1930
2014 WP-03 67 23 5 2 2 0 0 90 4 204
2014 WP-04 59 33 5 2 2 0 0 92 3 1365
2014 WP-05 61 31 5 1 1 0 0 92 3 306
2014 WP-06 82 14 0 4 0 0 0 96 4 43
2011 WP 62 32 4 1 1 0 0 94 2 2047
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 60 30 6 3 0 0 0 90 4 240
2011 WP-04 61 33 4 1 1 0 0 94 2 1426
2011 WP-05 63 32 3 0 1 0 0 95 1 317
2011 WP-06 60 30 3 8 0 0 0 90 8 40

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 39 46 9 5 2 0 0 85 7 1560
2017 WP-03 42 43 6 6 2 0 0 85 9 215
2017 WP-04 36 47 10 4 2 0 0 84 6 1080
2017 WP-05 42 43 8 4 2 0 0 85 7 227
2017 WP-06 60 33 8 0 0 0 0 92 0 27
2014 WP 43 43 8 4 2 0 0 86 6 1932
2014 WP-03 48 38 7 4 2 0 0 86 7 204
2014 WP-04 42 43 8 4 2 0 0 86 6 1368
2014 WP-05 42 42 11 3 1 0 0 84 5 306
2014 WP-06 49 42 5 4 0 0 0 91 4 43
2011 WP 44 44 6 4 2 0 0 88 5 2048
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 51 36 5 5 3 0 0 88 8 239
2011 WP-04 43 44 7 4 2 0 0 88 5 1428
2011 WP-05 41 50 4 3 2 0 0 92 4 317
2011 WP-06 50 35 5 10 0 0 0 85 10 40
2008 WP 44 44 6 4 2 0 0 88 6 1649
2008 WP-03 50 42 4 1 3 0 0 92 4 138
2008 WP-04 42 45 7 4 2 0 0 87 6 1180
2008 WP-05 48 38 6 5 3 0 0 86 8 248
2008 WP-06 56 36 3 3 3 0 0 92 5 39

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 32 22 17 15 1 0 46 32 1562
2017 WP-03 20 30 21 15 13 0 0 50 28 215
2017 WP-04 11 31 23 17 16 1 0 43 33 1082
2017 WP-05 16 35 18 18 13 0 0 51 31 227
2017 WP-06 41 37 8 15 0 0 0 77 15 27
2014 WP 14 35 21 16 12 1 0 50 29 1936
2014 WP-03 20 32 23 12 14 0 0 52 26 204
2014 WP-04 13 36 21 17 13 0 0 49 30 1371
2014 WP-05 13 37 25 15 9 1 0 50 24 306
2014 WP-06 33 33 19 9 4 2 0 67 14 43
2011 WP 22 37 19 12 9 1 0 60 21 2045
2011 WP-01 30 10 10 30 20 0 0 40 50 10
2011 WP-03 25 37 15 11 11 0 0 62 22 240
2011 WP-04 21 38 20 12 8 1 0 59 21 1426
2011 WP-05 24 36 19 13 8 1 0 60 21 317
2011 WP-06 35 35 15 10 5 0 0 70 15 40

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 36 19 18 11 0 0 51 30 1561
2017 WP-03 23 35 15 18 9 0 0 58 27 214
2017 WP-04 12 35 21 19 12 0 0 47 31 1082
2017 WP-05 16 42 16 17 9 0 0 58 26 227
2017 WP-06 45 44 4 8 0 0 0 89 8 27
2014 WP 15 37 20 18 11 0 0 52 28 1935
2014 WP-03 22 33 16 16 12 0 0 55 28 204
2014 WP-04 14 37 21 17 11 0 0 51 29 1370
2014 WP-05 14 40 19 21 7 0 0 54 27 306
2014 WP-06 35 30 18 12 4 0 0 65 16 43
2011 WP 22 41 16 13 8 0 0 63 21 2046
2011 WP-01 27 9 0 27 27 0 9 40 60 11
2011 WP-03 26 39 16 10 9 0 0 64 19 239
2011 WP-04 21 41 17 13 8 0 0 62 21 1427
2011 WP-05 21 45 15 13 6 0 0 66 19 317
2011 WP-06 35 40 8 10 8 0 0 75 18 40
2008 WP 19 42 14 16 8 0 0 61 25 1651
2008 WP-03 29 39 14 11 6 1 0 69 17 139
2008 WP-04 17 41 15 17 9 0 0 59 26 1180
2008 WP-05 23 43 12 15 6 0 0 66 21 248
2008 WP-06 23 59 13 3 3 0 0 82 5 39

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 20 26 21 16 12 5 0 48 30 1559
2017 WP-03 26 20 22 15 14 3 0 48 29 215
2017 WP-04 17 28 20 16 14 5 0 48 31 1079
2017 WP-05 23 23 24 18 7 4 1 49 26 227
2017 WP-06 48 26 15 10 0 0 0 75 10 27
2014 WP 21 27 21 14 12 4 1 50 28 1936
2014 WP-03 25 21 22 12 16 4 0 48 29 204
2014 WP-04 19 27 21 15 13 4 1 49 29 1371
2014 WP-05 25 27 20 15 8 5 0 56 23 306
2014 WP-06 40 30 16 9 2 0 2 72 11 43
2011 WP 26 28 16 14 10 5 0 57 26 2045
2011 WP-01 18 27 9 27 18 0 0 45 45 11
2011 WP-03 29 26 14 15 14 2 0 56 29 239
2011 WP-04 24 28 17 15 10 5 0 55 26 1426
2011 WP-05 31 29 13 14 9 4 0 62 24 317
2011 WP-06 45 20 15 13 8 0 0 65 20 40
2008 WP 21 31 17 16 11 6 0 54 28 1651
2008 WP-03 27 32 12 14 12 4 1 61 27 139
2008 WP-04 19 30 18 16 10 7 0 52 29 1180
2008 WP-05 26 29 16 14 10 4 0 58 26 248
2008 WP-06 28 46 10 8 5 3 0 76 13 39
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 38 33 12 9 7 1 0 72 16 1564
2017 WP-03 41 24 14 11 9 0 0 65 21 214
2017 WP-04 39 33 12 9 6 1 0 73 15 1085
2017 WP-05 33 37 13 8 9 0 0 70 17 227
2017 WP-06 48 44 4 4 0 0 0 92 4 27
2014 WP 37 34 12 9 7 1 0 72 16 1934
2014 WP-03 38 26 10 11 13 1 0 65 24 204
2014 WP-04 38 35 12 8 7 1 0 73 15 1369
2014 WP-05 34 35 14 10 7 1 0 69 17 306
2014 WP-06 51 40 7 2 0 0 0 91 2 43
2011 WP 38 35 12 8 6 1 0 73 14 2044
2011 WP-01 64 0 0 0 18 18 0 78 22 11
2011 WP-03 31 38 12 10 8 1 0 70 18 239
2011 WP-04 39 34 13 8 6 1 0 73 14 1427
2011 WP-05 35 39 12 10 4 1 0 74 14 315
2011 WP-06 45 40 5 8 3 0 0 85 10 40
2008 WP 36 32 13 10 7 2 0 70 17 1649
2008 WP-03 42 28 8 11 9 2 0 72 20 137
2008 WP-04 36 32 13 10 7 2 0 69 17 1180
2008 WP-05 34 34 11 11 7 3 0 70 19 249
2008 WP-06 33 46 13 3 5 0 0 79 8 39

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 38 35 10 10 7 0 0 73 17 1559
2017 WP-03 40 27 10 12 11 0 0 68 22 214
2017 WP-04 38 36 10 9 6 0 0 74 16 1080
2017 WP-05 38 32 12 11 7 0 0 70 18 227
2017 WP-06 45 55 0 0 0 0 0 100 0 27
2014 WP 36 36 10 11 6 0 0 72 18 1934
2014 WP-03 36 27 12 17 8 0 0 63 25 204
2014 WP-04 36 37 10 10 6 0 0 74 16 1369
2014 WP-05 31 37 10 14 7 0 0 69 21 306
2014 WP-06 51 42 5 2 0 0 0 93 2 43
2011 WP 36 38 10 9 7 0 0 74 16 2043
2011 WP-01 73 0 0 9 18 0 0 73 27 11
2011 WP-03 35 31 11 10 12 0 0 66 22 239
2011 WP-04 36 38 10 9 6 0 0 75 15 1426
2011 WP-05 34 42 7 12 5 0 0 76 17 315
2011 WP-06 40 40 13 5 3 0 0 80 8 40
2008 WP 34 36 10 11 8 1 0 71 19 1649
2008 WP-03 39 31 8 12 9 1 0 71 21 138
2008 WP-04 34 37 10 11 7 1 0 71 19 1180
2008 WP-05 33 35 12 12 8 0 0 69 19 249
2008 WP-06 36 41 15 3 5 0 0 77 8 39

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 43 32 10 7 8 0 0 74 15 1560
2017 WP-03 46 27 9 7 9 0 0 74 17 214
2017 WP-04 42 33 10 8 7 0 0 75 15 1083
2017 WP-05 38 32 14 6 10 0 0 71 15 226
2017 WP-06 54 35 8 0 4 0 0 88 4 26
2014 WP 43 32 11 8 6 0 0 75 14 1933
2014 WP-03 39 30 11 11 9 0 0 69 20 203
2014 WP-04 44 32 11 7 5 0 0 77 12 1369
2014 WP-05 39 34 9 11 6 0 0 73 17 306
2014 WP-06 60 33 2 5 0 0 0 93 5 43

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 31 17 17 16 4 0 48 34 1564
2017 WP-03 19 32 16 11 18 5 0 53 31 215
2017 WP-04 13 31 18 18 16 5 0 46 36 1085
2017 WP-05 20 31 16 15 16 2 0 52 32 226
2017 WP-06 41 33 11 8 4 4 0 77 12 27
2014 WP 16 33 18 17 12 4 0 51 30 1933
2014 WP-03 22 32 13 16 14 3 0 56 30 204
2014 WP-04 14 32 19 17 13 5 0 48 31 1368
2014 WP-05 20 38 15 18 8 1 0 59 27 306
2014 WP-06 37 30 23 9 0 0 0 68 9 43
2011 WP 17 33 18 15 14 4 0 51 30 2048
2011 WP-01 40 30 0 10 20 0 0 70 30 10
2011 WP-03 23 28 15 16 16 3 0 53 32 240
2011 WP-04 15 33 19 15 14 4 0 50 31 1429
2011 WP-05 18 36 17 15 11 3 0 56 27 317
2011 WP-06 35 30 18 5 13 0 0 65 18 40

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 11 32 17 20 18 1 0 43 39 1564
2017 WP-03 16 33 17 16 16 2 0 50 32 215
2017 WP-04 8 31 18 22 20 1 0 40 42 1084
2017 WP-05 14 34 16 20 15 1 0 49 35 227
2017 WP-06 41 37 0 19 4 0 0 77 23 27
2014 WP 13 29 20 20 16 2 0 43 37 1933
2014 WP-03 23 26 14 22 13 1 0 49 36 204
2014 WP-04 11 27 21 21 17 2 0 38 40 1368
2014 WP-05 17 37 19 16 11 0 0 55 27 306
2014 WP-06 28 35 25 7 4 0 0 63 11 43
2011 WP 15 34 19 15 15 2 0 50 30 2049
2011 WP-01 40 20 20 10 10 0 0 60 20 10
2011 WP-03 22 31 15 15 15 2 0 54 31 240
2011 WP-04 14 32 20 16 16 2 0 47 32 1430
2011 WP-05 14 44 17 14 10 1 0 59 24 317
2011 WP-06 28 43 8 8 15 0 0 70 23 40
2008 WP 15 32 18 18 15 2 0 48 34 1653
2008 WP-03 27 31 15 12 12 1 1 60 25 139
2008 WP-04 12 31 19 19 16 2 0 44 36 1182
2008 WP-05 21 38 15 15 11 0 0 59 26 248
2008 WP-06 23 46 8 21 3 0 0 69 23 39

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 8 26 22 24 17 2 0 35 42 1563
2017 WP-03 11 29 23 18 16 3 0 42 35 215
2017 WP-04 6 24 23 25 19 3 0 31 45 1084
2017 WP-05 11 33 17 25 14 0 0 44 39 227
2017 WP-06 27 42 12 16 4 0 0 69 20 26
2014 WP 9 26 21 24 17 2 0 37 42 1932
2014 WP-03 15 25 16 22 19 3 0 41 42 204
2014 WP-04 8 24 22 25 18 3 0 33 44 1367
2014 WP-05 11 35 20 23 10 0 0 47 33 306
2014 WP-06 19 28 21 28 4 0 0 47 32 43
2011 WP 9 34 21 21 12 3 0 45 34 2047
2011 WP-01 27 18 27 9 18 0 0 45 27 11
2011 WP-03 10 39 17 15 16 3 0 51 32 240
2011 WP-04 9 32 21 21 13 4 0 43 35 1429
2011 WP-05 8 40 19 23 8 1 0 48 32 315
2011 WP-06 10 50 18 15 8 0 0 60 23 40
2008 WP 7 30 19 26 14 3 0 38 42 1649
2008 WP-03 17 29 17 21 12 3 1 47 35 138
2008 WP-04 6 28 20 26 16 3 0 35 44 1178
2008 WP-05 6 41 16 26 9 2 0 48 36 249
2008 WP-06 5 41 23 26 3 3 0 47 29 39

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 9 20 19 22 27 4 0 30 51 1564
2017 WP-03 15 21 17 19 22 7 0 38 44 215
2017 WP-04 6 19 19 23 29 4 0 26 55 1084
2017 WP-05 13 23 21 20 22 2 0 36 43 227
2017 WP-06 37 29 11 11 11 0 0 66 23 27
2014 WP 9 19 19 24 25 4 0 30 51 1933
2014 WP-03 18 17 17 20 27 1 0 36 48 204
2014 WP-04 7 17 19 25 27 5 0 25 54 1369
2014 WP-05 13 27 20 23 15 2 0 40 39 305
2014 WP-06 23 37 14 18 7 0 0 61 25 43
2011 WP 10 26 20 20 19 5 0 38 41 2048
2011 WP-01 27 18 9 18 18 9 0 50 40 11
2011 WP-03 14 25 20 19 17 5 0 41 38 240
2011 WP-04 8 25 20 21 20 6 0 36 44 1429
2011 WP-05 13 30 20 20 12 4 0 45 34 316
2011 WP-06 23 45 15 10 8 0 0 68 18 40
2008 WP 10 26 17 22 18 7 0 39 43 1650
2008 WP-03 19 28 17 16 12 8 1 51 30 137
2008 WP-04 7 24 18 23 20 7 0 34 47 1181
2008 WP-05 16 35 16 16 12 5 0 53 30 249
2008 WP-06 16 47 13 18 5 0 0 63 24 38

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 8 26 17 23 25 1 0 34 48 1564
2017 WP-03 11 32 14 18 22 3 0 45 41 215
2017 WP-04 6 23 18 24 27 1 0 30 52 1084
2017 WP-05 12 29 21 22 17 0 0 40 39 227
2017 WP-06 23 55 4 15 4 0 0 77 19 27
2014 WP 8 27 19 24 20 1 0 36 44 1932
2014 WP-03 14 26 11 24 24 2 0 40 49 203
2014 WP-04 7 25 20 25 22 2 0 32 47 1369
2014 WP-05 10 40 16 20 14 0 0 50 34 305
2014 WP-06 19 39 30 7 5 0 0 58 12 43
2011 WP 10 32 18 22 16 1 0 43 39 2049
2011 WP-01 18 27 9 18 27 0 0 45 45 11
2011 WP-03 12 33 16 22 16 1 0 45 39 240
2011 WP-04 10 31 18 21 18 1 0 42 40 1430
2011 WP-05 9 38 16 26 11 0 0 47 37 316
2011 WP-06 25 38 18 15 5 0 0 63 20 40
2008 WP 10 35 13 25 15 2 0 45 41 1648
2008 WP-03 17 36 15 16 14 1 0 54 31 138
2008 WP-04 8 32 13 28 16 2 0 42 45 1178
2008 WP-05 13 46 11 21 8 1 0 59 30 248
2008 WP-06 13 51 15 10 10 0 0 64 21 39
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 35 16 20 14 0 0 51 34 1564
2017 WP-03 23 38 13 14 12 0 0 60 27 215
2017 WP-04 14 33 17 21 15 0 0 47 37 1084
2017 WP-05 14 43 15 17 11 0 0 57 28 227
2017 WP-06 37 37 8 15 4 0 0 74 19 27
2014 WP 15 36 15 20 13 0 0 51 34 1933
2014 WP-03 23 31 13 17 16 0 0 54 33 204
2014 WP-04 13 35 15 22 14 0 0 49 36 1368
2014 WP-05 14 43 16 16 10 0 0 57 27 306
2014 WP-06 28 49 5 16 2 0 0 77 18 43
2011 WP 16 40 15 18 12 0 0 56 29 2050
2011 WP-01 33 25 17 0 25 0 0 58 25 12
2011 WP-03 19 39 12 18 12 0 0 58 30 240
2011 WP-04 16 38 15 18 12 0 0 54 31 1429
2011 WP-05 14 47 15 15 9 0 0 61 24 317
2011 WP-06 18 53 10 15 5 0 0 70 20 40

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 48 11 11 4 0 0 74 15 1565
2017 WP-03 26 41 13 14 7 0 0 67 20 215
2017 WP-04 26 49 11 10 4 0 0 75 14 1085
2017 WP-05 25 48 11 12 5 0 0 73 17 227
2017 WP-06 48 44 4 4 0 0 0 92 4 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 5 20 16 27 23 8 1 28 55 1562
2017 WP-03 4 20 16 24 27 9 0 26 56 214
2017 WP-04 5 16 17 27 25 9 1 24 57 1083
2017 WP-05 7 32 12 32 15 2 0 40 48 227
2017 WP-06 15 59 11 8 0 8 0 80 8 27
2014 WP 7 20 16 28 22 7 1 29 54 1935
2014 WP-03 10 13 15 27 26 7 1 26 58 204
2014 WP-04 6 18 16 28 23 8 1 26 56 1370
2014 WP-05 5 31 16 28 17 1 1 37 46 306
2014 WP-06 26 35 7 21 9 0 2 62 31 43

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 33 38 13 9 7 0 0 71 16 1564
2017 WP-03 35 33 12 10 8 1 0 69 19 214
2017 WP-04 34 38 12 9 6 0 0 72 16 1085
2017 WP-05 24 44 14 8 9 0 0 69 17 227
2017 WP-06 33 44 11 8 4 0 0 77 11 27
2014 WP 34 38 11 10 6 0 0 73 16 1935
2014 WP-03 37 26 15 12 9 0 0 64 21 204
2014 WP-04 35 39 10 9 6 0 0 75 15 1370
2014 WP-05 28 41 12 11 8 0 0 69 19 306
2014 WP-06 42 39 12 7 0 0 0 81 7 43
2011 WP 31 40 11 10 6 0 0 72 17 2044
2011 WP-01 55 18 9 0 9 0 9 80 10 11
2011 WP-03 29 38 12 11 10 0 0 68 21 239
2011 WP-04 32 40 11 10 6 0 0 73 16 1427
2011 WP-05 29 43 10 12 6 0 0 72 18 315
2011 WP-06 25 45 13 10 5 0 3 72 15 40
2008 WP 32 39 10 12 7 0 0 71 19 1651
2008 WP-03 41 33 9 9 7 0 0 74 17 138
2008 WP-04 33 39 10 11 7 0 0 72 18 1181
2008 WP-05 23 41 11 15 9 0 0 64 25 249
2008 WP-06 28 46 13 8 5 0 0 74 13 39

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 38 12 21 9 3 2 56 31 242
2017 WP-05 12 37 13 22 11 3 2 51 35 205
2017 WP-06 36 48 4 4 0 0 8 91 4 25
2014 WP 17 43 14 16 9 0 0 60 26 329
2014 WP-04 21 29 14 29 0 0 7 53 31 14
2014 WP-05 14 44 14 17 11 0 0 58 28 271
2014 WP-06 34 39 12 12 2 0 0 73 14 41

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 36 14 19 12 1 0 54 32 1560
2017 WP-03 13 29 17 21 17 2 0 43 39 214
2017 WP-04 19 36 14 19 12 0 0 54 31 1082
2017 WP-05 14 44 11 22 9 0 0 58 31 226
2017 WP-06 30 55 4 11 0 0 0 85 11 27
2014 WP 18 42 11 20 9 1 0 60 28 1935
2014 WP-03 19 33 12 23 12 1 0 53 35 204
2014 WP-04 18 42 11 19 9 0 0 60 28 1370
2014 WP-05 14 49 10 20 7 0 0 63 27 306
2014 WP-06 30 51 2 14 2 0 0 81 16 43
2011 WP 20 43 11 18 7 1 0 63 25 2049
2011 WP-01 45 27 0 0 27 0 0 73 27 11
2011 WP-03 20 36 15 19 10 1 0 56 29 240
2011 WP-04 20 43 11 17 7 1 0 64 25 1429
2011 WP-05 15 50 11 19 5 0 0 65 24 317
2011 WP-06 40 45 0 13 3 0 0 85 15 40
2008 WP 17 43 11 18 9 1 0 61 27 1653
2008 WP-03 22 37 9 18 11 3 1 61 30 139
2008 WP-04 17 42 12 19 9 1 0 60 28 1182
2008 WP-05 16 49 10 18 6 0 0 66 25 248
2008 WP-06 31 56 5 5 3 0 0 87 8 39

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 28 17 20 17 4 0 43 39 1560
2017 WP-03 15 32 12 12 22 7 0 50 37 213
2017 WP-04 11 24 19 22 19 5 0 37 43 1083
2017 WP-05 15 42 14 19 8 1 0 58 28 226
2017 WP-06 48 37 0 11 4 0 0 85 15 27
2014 WP 13 30 17 21 15 4 0 45 37 1935
2014 WP-03 15 26 17 19 17 5 1 43 38 204
2014 WP-04 10 30 18 21 16 5 0 42 40 1370
2014 WP-05 19 35 17 20 8 0 0 54 29 306
2014 WP-06 44 37 9 7 0 0 2 83 7 43
2011 WP 16 30 15 19 15 4 0 49 36 2048
2011 WP-01 27 36 9 9 18 0 0 64 27 11
2011 WP-03 20 25 18 19 14 4 0 47 34 240
2011 WP-04 14 29 15 20 17 5 0 46 39 1429
2011 WP-05 21 39 13 17 9 1 1 61 26 316
2011 WP-06 53 28 5 10 5 0 0 80 15 40
2008 WP 15 30 14 21 14 5 0 48 37 1652
2008 WP-03 22 33 11 15 12 7 0 60 29 139
2008 WP-04 12 28 15 23 16 6 0 42 42 1181
2008 WP-05 23 38 12 15 9 3 0 63 25 248
2008 WP-06 44 38 8 5 3 3 0 84 8 39

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 41 11 21 14 0 0 54 35 1565
2017 WP-03 13 42 13 18 15 0 0 55 32 215
2017 WP-04 13 39 12 22 15 0 0 52 37 1085
2017 WP-05 12 46 7 23 11 0 0 58 35 227
2017 WP-06 32 53 4 8 4 0 0 85 11 27
2014 WP 15 39 12 22 11 0 0 54 34 1931
2014 WP-03 14 34 13 22 16 0 0 49 38 204
2014 WP-04 14 39 13 23 12 0 0 52 35 1367
2014 WP-05 18 42 11 22 7 0 0 60 29 306
2014 WP-06 38 34 5 21 0 0 2 73 22 42
2011 WP 22 47 10 15 6 0 0 70 21 2046
2011 WP-01 33 25 8 8 25 0 0 58 33 12
2011 WP-03 24 36 12 17 10 0 1 61 27 240
2011 WP-04 22 48 9 15 6 0 0 70 21 1425
2011 WP-05 22 54 10 11 3 0 0 76 15 317
2011 WP-06 45 33 13 8 3 0 0 78 10 40
2008 WP 20 49 9 15 7 0 0 69 22 1651
2008 WP-03 22 38 15 14 9 0 1 61 24 138
2008 WP-04 19 50 9 15 7 0 0 70 22 1181
2008 WP-05 20 47 11 16 5 0 1 67 22 249
2008 WP-06 23 51 8 13 5 0 0 74 18 39

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 56 34 6 2 1 0 0 90 4 1562
2017 WP-03 54 34 5 5 2 0 0 88 7 214
2017 WP-04 55 36 7 2 1 0 0 90 3 1083
2017 WP-05 59 31 4 4 2 0 0 91 6 227
2017 WP-06 75 25 0 0 0 0 0 100 0 27
2014 WP 55 36 6 2 2 0 0 91 4 1932
2014 WP-03 53 35 7 1 3 0 0 88 5 204
2014 WP-04 56 35 5 2 2 0 0 91 4 1367
2014 WP-05 54 37 6 2 0 0 0 92 3 306
2014 WP-06 60 35 5 0 0 0 0 95 0 43
2011 WP 55 35 4 3 2 0 0 90 5 2050
2011 WP-01 67 17 0 0 17 0 0 83 17 12
2011 WP-03 57 28 6 5 5 0 0 85 9 240
2011 WP-04 55 36 4 3 1 0 0 91 4 1429
2011 WP-05 57 35 3 3 1 0 0 92 5 317
2011 WP-06 60 30 5 3 3 0 0 90 5 40
2008 WP 47 41 6 4 2 0 0 88 6 1651
2008 WP-03 48 41 4 4 2 0 0 89 7 138
2008 WP-04 46 41 7 4 2 0 0 88 6 1181
2008 WP-05 48 39 7 5 2 0 0 86 7 249
2008 WP-06 56 38 0 3 3 0 0 95 5 39

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 61 33 3 2 1 0 0 93 3 1560
2017 WP-03 54 34 6 4 1 0 0 88 5 215
2017 WP-04 62 32 3 1 1 0 0 94 3 1081
2017 WP-05 61 32 1 4 1 0 0 94 5 226
2017 WP-06 63 37 0 0 0 0 0 100 0 27
2014 WP 61 32 3 3 2 0 0 93 4 1930
2014 WP-03 56 31 4 6 3 0 0 87 9 204
2014 WP-04 62 31 3 2 2 0 0 93 4 1365
2014 WP-05 58 35 3 3 1 0 0 93 4 306
2014 WP-06 63 30 5 2 0 0 0 93 2 43
2011 WP 60 35 2 2 1 0 0 95 3 2049
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 57 31 4 5 3 0 0 88 8 240
2011 WP-04 60 35 2 1 1 0 0 95 2 1428
2011 WP-05 58 39 2 1 0 0 0 97 1 317
2011 WP-06 55 38 3 5 0 0 0 93 5 40
2008 WP 55 38 4 2 1 0 0 93 3 1651
2008 WP-03 49 41 4 3 3 0 0 91 6 138
2008 WP-04 57 37 4 2 1 0 0 94 2 1181
2008 WP-05 53 37 5 3 2 0 0 90 5 249
2008 WP-06 46 51 0 0 3 0 0 97 3 39

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 12 28 18 22 18 1 0 41 40 1563
2017 WP-03 16 30 20 10 21 3 0 48 31 215
2017 WP-04 11 26 19 24 19 1 0 37 44 1083
2017 WP-05 13 39 14 22 12 0 0 51 35 227
2017 WP-06 30 36 11 19 4 0 0 66 23 27
2014 WP 12 28 19 22 19 1 0 40 41 1934
2014 WP-03 18 26 13 21 19 2 0 46 41 204
2014 WP-04 11 26 19 23 21 1 0 37 44 1369
2014 WP-05 11 36 20 21 11 1 0 48 32 306
2014 WP-06 28 35 14 21 2 0 0 63 23 43
2011 WP 16 36 17 17 12 1 0 53 30 2048
2011 WP-01 45 18 9 9 18 0 0 64 27 11
2011 WP-03 20 37 18 9 15 1 0 57 24 240
2011 WP-04 15 35 18 18 13 1 0 50 32 1428
2011 WP-05 17 43 13 20 6 0 0 60 26 317
2011 WP-06 23 43 18 13 5 0 0 65 18 40
2008 WP 11 36 18 19 15 1 0 47 35 1650
2008 WP-03 22 38 11 16 12 1 0 61 28 138
2008 WP-04 10 35 18 20 16 0 0 45 36 1180
2008 WP-05 11 39 20 16 14 0 0 50 30 249
2008 WP-06 10 44 15 23 5 3 0 55 29 39

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 31 15 18 19 1 2 47 38 1562
2017 WP-03 16 28 11 13 26 4 2 47 41 214
2017 WP-04 12 30 17 19 19 1 2 43 40 1083
2017 WP-05 19 40 10 18 12 0 1 60 30 227
2017 WP-06 45 37 8 8 4 0 0 81 11 27
2014 WP 15 30 16 17 19 1 1 46 37 1929
2014 WP-03 16 22 17 15 26 2 2 39 43 202
2014 WP-04 13 29 17 17 21 1 1 43 39 1366
2014 WP-05 19 39 12 18 11 0 0 58 29 306
2014 WP-06 35 42 7 9 0 0 7 82 10 43
2011 WP 21 35 15 15 13 1 1 57 28 2048
2011 WP-01 55 9 9 0 27 0 0 64 27 11
2011 WP-03 20 30 19 14 15 1 2 51 30 240
2011 WP-04 19 36 15 15 12 1 1 56 29 1428
2011 WP-05 26 36 13 13 11 0 1 63 24 317
2011 WP-06 43 30 13 8 5 0 3 74 13 40
2008 WP 19 40 11 15 13 1 1 61 29 1647
2008 WP-03 24 36 12 14 11 1 1 62 26 135
2008 WP-04 17 41 11 15 14 1 1 58 30 1181
2008 WP-05 27 41 6 15 8 1 2 70 24 248
2008 WP-06 46 44 5 0 5 0 0 90 5 39

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 39 14 20 11 0 0 55 31 1559
2017 WP-03 25 40 13 11 11 0 0 64 22 214
2017 WP-04 13 37 15 23 12 0 0 50 35 1081
2017 WP-05 19 48 9 17 7 0 0 67 24 226
2017 WP-06 60 33 0 8 0 0 0 92 8 27
2014 WP 12 37 14 22 15 0 0 49 37 1934
2014 WP-03 20 34 11 21 14 0 0 54 35 204
2014 WP-04 9 36 16 22 17 0 0 45 39 1369
2014 WP-05 14 45 12 21 8 0 0 59 29 306
2014 WP-06 37 47 5 7 4 0 0 84 11 43
2011 WP 23 41 13 14 9 0 0 64 23 2048
2011 WP-01 42 8 17 8 25 0 0 50 33 12
2011 WP-03 30 38 12 11 10 0 0 67 21 240
2011 WP-04 20 41 14 16 10 0 0 60 26 1427
2011 WP-05 30 47 10 9 5 0 0 76 14 317
2011 WP-06 45 43 8 3 3 0 0 88 5 40

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 19 36 18 18 10 0 0 54 28 1561
2017 WP-03 29 40 14 10 8 0 0 69 17 215
2017 WP-04 14 34 20 21 12 0 0 48 32 1081
2017 WP-05 24 43 14 12 7 0 0 67 19 227
2017 WP-06 60 25 4 11 0 0 0 85 11 27
2014 WP 17 35 18 18 11 0 0 52 29 1933
2014 WP-03 32 33 16 12 7 0 0 65 19 204
2014 WP-04 13 34 20 20 13 0 0 48 33 1368
2014 WP-05 22 41 14 17 7 0 0 63 23 306
2014 WP-06 30 42 12 12 4 0 0 72 16 43

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 36 18 18 10 0 0 54 28 1559
2017 WP-03 23 37 17 13 10 0 0 60 23 215
2017 WP-04 16 34 18 20 11 0 0 50 31 1079
2017 WP-05 19 44 15 14 7 0 0 64 22 227
2017 WP-06 41 55 4 0 0 0 0 96 0 27
2014 WP 17 37 18 17 10 0 0 55 27 1932
2014 WP-03 26 30 16 18 11 0 0 55 29 204
2014 WP-04 14 38 19 18 11 0 0 52 29 1368
2014 WP-05 22 42 17 13 6 0 0 64 19 306
2014 WP-06 42 32 9 9 7 0 0 75 16 43
2011 WP 27 44 14 11 5 0 0 71 15 2044
2011 WP-01 27 9 18 9 36 0 0 36 45 11
2011 WP-03 30 41 14 11 4 0 0 71 15 239
2011 WP-04 26 44 13 12 5 0 0 70 16 1426
2011 WP-05 26 49 15 6 3 1 0 76 9 317
2011 WP-06 46 31 13 8 3 0 0 77 10 39

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 11 33 25 18 12 2 0 45 30 1560
2017 WP-03 17 39 19 12 10 3 0 58 23 215
2017 WP-04 7 30 27 20 13 2 0 38 35 1083
2017 WP-05 16 42 22 14 5 0 0 59 20 224
2017 WP-06 37 44 11 4 0 4 0 84 4 27

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 27 36 12 14 12 0 0 62 26 1560
2017 WP-03 35 35 10 9 11 0 0 71 19 215
2017 WP-04 24 34 12 16 13 0 0 59 29 1081
2017 WP-05 26 41 10 12 10 0 0 67 23 226
2017 WP-06 56 32 4 8 0 0 0 89 8 27
2014 WP 26 36 14 13 11 0 0 62 24 1930
2014 WP-03 31 33 15 10 10 0 0 65 20 204
2014 WP-04 24 36 14 14 11 0 0 61 25 1365
2014 WP-05 32 34 11 13 10 0 0 66 23 306
2014 WP-06 44 35 9 7 2 0 2 81 9 43
2011 WP 29 39 12 12 7 0 0 68 19 2048
2011 WP-01 25 33 8 8 25 0 0 58 33 12
2011 WP-03 29 42 10 9 10 0 0 71 19 239
2011 WP-04 30 37 13 13 7 0 0 67 20 1428
2011 WP-05 24 47 11 11 6 0 0 72 17 317
2011 WP-06 45 35 15 0 3 0 3 82 3 40

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 21 11 17 33 0 5 37 52 1561
2017 WP-03 24 24 10 11 23 1 7 52 37 215
2017 WP-04 12 20 11 17 34 0 5 34 55 1081
2017 WP-05 12 22 9 18 37 0 2 35 56 227
2017 WP-06 10 26 22 19 19 0 4 38 39 27
2014 WP 13 20 10 18 34 0 4 35 55 1933
2014 WP-03 24 26 10 11 26 0 3 52 38 204
2014 WP-04 12 18 10 19 36 1 5 32 58 1368
2014 WP-05 13 24 9 20 32 0 2 38 53 306
2014 WP-06 14 9 12 16 42 2 5 25 62 43
2011 WP 19 24 9 17 28 1 3 45 46 2047
2011 WP-01 25 33 0 8 25 0 8 64 36 12
2011 WP-03 35 20 6 14 22 1 2 57 37 239
2011 WP-04 17 24 10 17 28 1 3 43 47 1427
2011 WP-05 17 26 6 21 28 0 1 44 50 317
2011 WP-06 23 25 5 10 28 0 10 53 42 40
2008 WP 16 25 8 18 30 1 2 42 50 1649
2008 WP-03 30 35 7 14 13 0 1 65 27 138
2008 WP-04 14 25 8 20 31 1 2 40 52 1179
2008 WP-05 17 26 7 17 31 0 2 44 49 249
2008 WP-06 8 26 10 10 41 0 5 35 54 39

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 23 37 23 11 5 0 0 60 17 1565
2017 WP-03 32 32 20 13 2 0 0 65 15 215
2017 WP-04 23 38 24 11 5 0 0 61 16 1085
2017 WP-05 16 38 24 13 10 0 0 54 22 227
2017 WP-06 15 40 15 23 8 0 0 55 30 27
2014 WP 22 35 25 11 7 0 0 58 18 1933
2014 WP-03 31 32 21 10 4 0 0 64 15 204
2014 WP-04 23 36 25 10 6 0 0 59 16 1369
2014 WP-05 17 35 23 15 10 0 0 52 25 305
2014 WP-06 21 21 26 25 7 0 0 42 32 43
2011 WP 22 34 25 11 8 0 0 56 19 2049
2011 WP-01 8 33 17 8 33 0 0 42 42 12
2011 WP-03 30 33 23 7 7 0 0 63 14 240
2011 WP-04 23 36 24 10 7 0 0 59 17 1428
2011 WP-05 15 27 29 18 10 0 0 43 28 317
2011 WP-06 18 25 25 23 10 0 0 43 33 40
2008 WP 14 33 28 15 9 0 0 47 24 1651
2008 WP-03 18 35 28 14 4 0 1 53 18 138
2008 WP-04 14 34 28 15 9 0 0 48 24 1181
2008 WP-05 13 29 31 17 10 0 0 42 27 249
2008 WP-06 8 33 18 28 13 0 0 41 41 39

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 47 30 7 7 7 1 2 79 14 1563
2017 WP-03 45 28 7 4 8 2 5 80 13 215
2017 WP-04 48 28 7 8 8 1 1 78 15 1084
2017 WP-05 45 35 7 5 6 1 1 82 11 226
2017 WP-06 34 52 0 11 0 0 3 88 12 27
2014 WP 47 28 8 6 7 2 1 77 14 1934
2014 WP-03 42 21 13 7 9 5 2 69 17 204
2014 WP-04 48 29 7 7 7 1 1 79 14 1369
2014 WP-05 46 27 8 6 11 1 1 75 17 306
2014 WP-06 47 44 5 5 0 0 0 91 5 43
2011 WP 44 32 7 8 7 1 1 77 15 2049
2011 WP-01 50 8 8 8 25 0 0 58 33 12
2011 WP-03 38 30 7 12 7 3 3 73 20 240
2011 WP-04 45 32 7 7 7 1 0 78 14 1429
2011 WP-05 41 37 6 10 5 0 1 79 15 317
2011 WP-06 46 33 5 5 8 0 3 82 13 39

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 WP 14 56 30 1563
2017 WP-03 21 42 37 215
2017 WP-04 12 57 30 1084
2017 WP-05 17 57 26 226
2017 WP-06 15 78 7 27
2014 WP 13 58 29 1934
2014 WP-03 21 42 36 204
2014 WP-04 11 61 28 1370
2014 WP-05 15 58 27 305
2014 WP-06 32 46 21 43
2011 WP 19 53 28 2049
2011 WP-01 33 25 42 12
2011 WP-03 31 38 31 240
2011 WP-04 16 55 28 1428
2011 WP-05 22 56 22 317
2011 WP-06 33 48 20 40

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 WP 23 38 21 9 1 8 220
2017 WP-03 11 64 16 4 4 0 44
2017 WP-04 22 30 27 10 0 11 133
2017 WP-05 35 42 11 5 0 8 38
2014 WP 31 32 17 12 9999 8 256
2014 WP-03 25 32 21 9 9999 14 43
2014 WP-04 27 32 20 16 9999 6 152
2014 WP-05 36 38 9 6 9999 11 47
2014 WP-06 79 21 0 0 9999 0 14
2011 WP 24 47 19 5 9999 5 398
2011 WP-03 15 57 20 1 9999 7 75
2011 WP-04 19 49 22 6 9999 5 235
2011 WP-05 39 42 11 6 9999 1 71
2011 WP-06 92 8 0 0 9999 0 13
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 35 47 8 6 3 0 0 82 10 1560
2017 WP-03 29 47 13 7 5 0 0 76 12 213
2017 WP-04 35 47 8 7 3 0 0 82 10 1083
2017 WP-05 41 48 4 4 4 0 0 89 7 227
2017 WP-06 62 34 4 0 0 0 0 96 0 27
2014 WP 37 44 10 6 4 0 0 80 10 1933
2014 WP-03 41 36 10 9 4 0 0 77 13 204
2014 WP-04 34 44 11 6 4 0 0 78 11 1368
2014 WP-05 41 48 7 3 1 0 0 89 4 306
2014 WP-06 63 33 2 2 0 0 0 95 2 43
2011 WP 35 47 9 6 3 0 0 82 9 2050
2011 WP-01 58 25 0 0 17 0 0 83 17 12
2011 WP-03 37 43 10 7 4 0 0 80 10 240
2011 WP-04 33 48 10 7 3 0 0 81 9 1429
2011 WP-05 39 47 6 5 2 1 0 87 7 317
2011 WP-06 58 33 5 0 5 0 0 90 5 40
2008 WP 45 40 8 4 3 0 0 85 6 1650
2008 WP-03 45 41 7 2 3 2 0 88 5 138
2008 WP-04 43 41 9 4 3 0 0 84 7 1180
2008 WP-05 51 36 8 4 1 0 0 87 5 249
2008 WP-06 62 33 3 0 3 0 0 95 3 39

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 44 18 13 7 0 0 62 20 1563
2017 WP-03 24 40 15 10 10 1 0 65 20 215
2017 WP-04 16 43 20 14 7 0 0 59 21 1083
2017 WP-05 21 49 15 11 4 0 0 70 15 227
2017 WP-06 45 44 8 4 0 0 0 89 4 27
2014 WP 18 40 19 14 8 0 0 59 22 1934
2014 WP-03 26 30 18 14 12 0 1 57 25 204
2014 WP-04 16 40 20 15 9 0 0 56 23 1369
2014 WP-05 23 46 13 15 3 0 0 69 18 306
2014 WP-06 27 58 7 7 0 0 0 86 7 43
2011 WP 25 47 14 10 5 0 0 72 14 2048
2011 WP-01 36 27 9 0 27 0 0 64 27 11
2011 WP-03 22 41 20 11 5 0 0 64 17 240
2011 WP-04 24 47 14 10 5 0 0 72 14 1429
2011 WP-05 27 52 9 9 4 0 0 78 13 316
2011 WP-06 43 40 5 5 8 0 0 83 13 40

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 29 35 12 5 0 1 18 47 1559
2017 WP-03 17 26 36 14 6 0 0 20 43 213
2017 WP-04 18 29 35 11 5 0 1 17 47 1082
2017 WP-05 18 35 31 13 3 0 0 15 54 226
2017 WP-06 15 22 29 23 11 0 0 34 37 27
2014 WP 15 34 36 10 5 0 1 15 49 1931
2014 WP-03 16 36 28 14 6 0 0 20 52 204
2014 WP-04 14 32 36 10 6 1 1 16 48 1366
2014 WP-05 14 39 39 5 3 0 0 8 54 306
2014 WP-06 16 28 42 9 5 0 0 14 44 43
2011 WP 12 30 37 14 5 0 1 20 43 2044
2011 WP-01 18 27 36 0 18 0 0 18 45 11
2011 WP-03 15 28 36 14 6 0 0 20 43 238
2011 WP-04 12 29 37 15 6 0 1 21 42 1426
2011 WP-05 14 34 38 10 3 0 1 14 49 317
2011 WP-06 8 23 55 15 0 0 0 15 30 40
2008 WP 14 35 36 11 3 0 0 15 49 1649
2008 WP-03 12 34 33 13 6 1 1 19 47 137
2008 WP-04 14 33 37 12 4 1 0 15 48 1180
2008 WP-05 13 42 35 9 1 0 0 10 55 249
2008 WP-06 8 31 46 15 0 0 0 15 38 39

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 26 32 15 7 1 1 22 45 1562
2017 WP-03 23 22 32 16 6 1 0 22 45 214
2017 WP-04 17 26 33 15 7 1 1 23 43 1084
2017 WP-05 21 34 28 14 3 0 0 17 55 226
2017 WP-06 23 14 37 8 15 4 0 23 38 27
2014 WP 19 26 32 14 7 1 1 21 46 1932
2014 WP-03 25 24 29 13 8 0 1 21 49 204
2014 WP-04 19 25 31 16 7 1 1 24 45 1368
2014 WP-05 19 31 37 9 3 0 0 12 51 305
2014 WP-06 21 23 35 16 5 0 0 21 44 43
2011 WP 12 25 32 20 9 1 1 30 37 2043
2011 WP-01 30 0 20 40 10 0 0 50 30 10
2011 WP-03 21 25 25 18 10 0 0 29 46 238
2011 WP-04 11 23 33 21 10 1 1 31 35 1426
2011 WP-05 8 33 34 18 5 0 1 24 42 317
2011 WP-06 15 18 38 28 3 0 0 30 33 40
2008 WP 17 28 32 15 6 1 1 22 46 1646
2008 WP-03 15 26 23 18 10 2 5 31 44 137
2008 WP-04 18 27 33 15 6 1 1 21 45 1177
2008 WP-05 15 32 32 16 4 0 0 21 47 249
2008 WP-06 5 36 38 13 8 0 0 21 41 39

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 26 29 18 8 1 2 27 43 1564
2017 WP-03 18 21 30 19 9 2 1 29 41 215
2017 WP-04 14 26 29 20 9 1 2 29 41 1084
2017 WP-05 20 33 29 11 5 0 1 16 54 227
2017 WP-06 38 29 30 0 4 0 0 4 66 27
2014 WP 18 25 31 16 7 1 2 23 45 1928
2014 WP-03 25 25 25 12 7 2 3 20 53 203
2014 WP-04 16 24 32 18 8 1 2 27 40 1364
2014 WP-05 23 31 34 10 1 0 0 11 55 306
2014 WP-06 32 35 26 5 2 0 0 7 67 43
2011 WP 14 25 32 19 8 1 1 27 40 2040
2011 WP-01 40 0 30 20 10 0 0 30 40 10
2011 WP-03 21 26 29 16 6 0 2 22 48 236
2011 WP-04 12 23 32 21 9 1 2 31 36 1425
2011 WP-05 16 34 33 13 5 0 0 18 50 317
2011 WP-06 23 33 30 15 0 0 0 15 55 40
2008 WP 16 25 36 16 5 1 1 22 41 1648
2008 WP-03 20 26 30 12 7 0 5 20 48 137
2008 WP-04 15 23 36 18 6 1 1 24 39 1180
2008 WP-05 14 29 39 13 4 0 0 17 44 249
2008 WP-06 31 21 38 10 0 0 0 10 51 39

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 21 36 22 8 0 1 30 34 1561
2017 WP-03 7 16 34 27 13 1 1 42 23 215
2017 WP-04 14 23 35 21 7 0 1 29 36 1082
2017 WP-05 14 22 41 19 4 0 0 23 36 226
2017 WP-06 15 18 41 15 11 0 0 26 33 27
2014 WP 11 20 39 21 8 0 1 29 32 1921
2014 WP-03 7 18 30 23 18 1 3 43 26 199
2014 WP-04 12 19 38 22 8 0 1 30 31 1361
2014 WP-05 9 26 45 17 3 0 0 20 35 306
2014 WP-06 11 40 35 12 2 0 0 14 51 43
2011 WP 12 23 37 18 8 1 1 27 36 2041
2011 WP-01 40 20 10 20 10 0 0 30 60 10
2011 WP-03 8 16 32 27 14 0 2 42 24 238
2011 WP-04 12 22 37 19 8 1 1 28 35 1426
2011 WP-05 15 28 42 11 3 0 0 14 44 315
2011 WP-06 20 33 40 8 0 0 0 8 53 40
2008 WP 11 24 42 18 5 0 0 23 35 1645
2008 WP-03 7 13 38 26 14 1 1 41 21 137
2008 WP-04 12 24 41 18 5 0 0 23 36 1177
2008 WP-05 8 29 47 12 2 0 1 14 38 248
2008 WP-06 15 36 38 8 3 0 0 10 51 39

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 31 27 25 10 5 0 1 15 59 1563
2017 WP-03 21 20 29 19 9 0 2 29 42 215
2017 WP-04 33 27 24 9 5 0 1 14 62 1084
2017 WP-05 33 30 27 7 2 0 0 9 64 226
2017 WP-06 23 33 26 11 8 0 0 19 55 27
2014 WP 34 29 23 9 5 0 1 14 63 1931
2014 WP-03 31 22 26 11 7 1 2 19 55 204
2014 WP-04 32 29 24 10 5 0 1 15 62 1366
2014 WP-05 42 32 20 5 2 0 0 7 74 306
2014 WP-06 39 33 16 9 0 0 2 9 74 43
2011 WP 22 28 29 14 6 1 1 20 51 2043
2011 WP-01 30 30 10 20 10 0 0 30 60 10
2011 WP-03 24 25 28 15 8 0 1 23 49 238
2011 WP-04 21 27 29 15 7 1 1 22 48 1426
2011 WP-05 23 38 28 9 2 0 0 11 61 317
2011 WP-06 23 30 43 3 3 0 0 5 53 40
2008 WP 25 30 29 10 4 0 1 15 56 1647
2008 WP-03 22 21 31 17 7 0 2 24 44 137
2008 WP-04 25 30 28 11 4 1 1 15 56 1179
2008 WP-05 28 32 29 8 2 0 1 10 61 248
2008 WP-06 18 33 44 0 5 0 0 5 51 39

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 24 28 18 9 1 1 27 44 1565
2017 WP-03 18 25 25 18 7 4 3 27 47 215
2017 WP-04 18 24 27 20 9 1 1 30 43 1085
2017 WP-05 21 24 38 11 5 0 1 17 45 227
2017 WP-06 23 33 29 0 15 0 0 15 55 27
2014 WP 15 21 31 21 9 0 2 31 37 1928
2014 WP-03 19 21 28 16 13 0 3 30 41 204
2014 WP-04 14 21 30 22 10 1 2 33 36 1364
2014 WP-05 17 23 37 18 4 0 1 22 41 305
2014 WP-06 19 21 35 21 2 0 2 24 41 43
2011 WP 16 25 31 17 7 1 1 25 43 2045
2011 WP-01 30 10 30 10 10 10 0 22 44 10
2011 WP-03 20 24 26 17 10 2 1 27 46 238
2011 WP-04 16 24 32 19 8 1 1 27 40 1428
2011 WP-05 18 33 32 13 3 0 1 17 51 317
2011 WP-06 15 28 45 13 0 0 0 13 43 40
2008 WP 21 28 30 14 5 1 1 19 51 1645
2008 WP-03 15 20 31 21 9 1 4 31 36 136
2008 WP-04 22 28 29 14 5 1 1 19 51 1178
2008 WP-05 24 32 29 10 3 0 1 14 57 249
2008 WP-06 18 36 36 8 3 0 0 10 54 39

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 28 32 11 6 1 1 17 50 1560
2017 WP-03 21 19 36 16 5 2 1 22 41 214
2017 WP-04 20 29 31 11 6 2 2 17 50 1082
2017 WP-05 23 31 32 8 5 0 1 13 55 226
2017 WP-06 30 40 23 4 4 0 0 8 70 27
2014 WP 20 28 34 10 5 1 2 16 50 1928
2014 WP-03 17 23 37 13 7 1 3 20 42 203
2014 WP-04 20 28 32 12 6 1 2 18 49 1364
2014 WP-05 21 33 40 5 1 0 0 6 54 306
2014 WP-06 25 37 30 5 0 0 2 5 64 43

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 28 34 11 14 12 0 0 63 26 1562
2017 WP-03 27 32 10 13 17 0 0 60 30 214
2017 WP-04 26 33 13 15 12 0 0 60 27 1083
2017 WP-05 33 40 7 13 7 0 0 73 19 227
2017 WP-06 56 37 4 4 0 0 0 92 4 27
2014 WP 32 34 10 14 10 0 0 66 24 1933
2014 WP-03 27 28 10 20 14 0 0 55 35 204
2014 WP-04 31 33 11 15 10 0 0 64 25 1368
2014 WP-05 37 39 7 10 7 0 0 77 16 306
2014 WP-06 65 30 0 5 0 0 0 95 5 43

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 24 45 12 12 7 0 0 69 19 1561
2017 WP-03 24 42 9 13 10 1 0 68 24 214
2017 WP-04 24 44 13 13 7 0 0 68 20 1082
2017 WP-05 22 53 10 10 6 0 0 75 16 227
2017 WP-06 41 47 8 4 0 0 0 89 4 27
2014 WP 27 46 10 12 5 0 0 73 17 1931
2014 WP-03 23 40 9 22 5 0 0 63 27 203
2014 WP-04 28 45 11 12 5 0 0 72 17 1368
2014 WP-05 24 54 8 9 4 0 0 78 14 305
2014 WP-06 44 39 5 12 0 0 0 84 12 43

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 43 18 7 5 2 0 70 12 1559
2017 WP-03 26 43 14 7 7 3 0 71 15 213
2017 WP-04 23 42 20 7 6 1 0 66 13 1082
2017 WP-05 35 46 14 4 2 0 0 81 5 226
2017 WP-06 63 37 0 0 0 0 0 100 0 27
2014 WP 33 42 14 6 4 1 0 76 10 1932
2014 WP-03 35 35 16 7 5 1 0 72 12 204
2014 WP-04 32 41 15 6 4 1 0 74 11 1368
2014 WP-05 34 51 9 4 2 1 0 86 6 305
2014 WP-06 60 37 2 0 0 0 0 98 0 43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 46 15 11 6 1 0 67 17 1561
2017 WP-03 28 42 12 10 7 1 0 71 18 214
2017 WP-04 18 46 17 12 7 1 0 64 19 1082
2017 WP-05 27 50 13 6 4 0 0 77 10 227
2017 WP-06 45 55 0 0 0 0 0 100 0 27
2014 WP 27 41 15 10 6 1 0 69 16 1935
2014 WP-03 32 35 14 10 8 1 0 68 18 204
2014 WP-04 26 40 16 10 7 1 0 67 17 1370
2014 WP-05 29 48 11 9 3 0 0 77 11 306
2014 WP-06 49 44 7 0 0 0 0 93 0 43
2011 WP 23 42 16 11 6 1 0 66 18 2045
2011 WP-01 27 9 9 18 36 0 0 36 55 11
2011 WP-03 28 30 15 15 10 1 0 59 26 240
2011 WP-04 21 43 17 12 6 1 0 65 18 1427
2011 WP-05 25 50 10 9 4 2 0 76 13 315
2011 WP-06 43 45 8 3 3 0 0 88 5 40

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 25 43 14 11 7 0 0 68 18 1562
2017 WP-03 31 41 12 6 9 0 0 72 16 215
2017 WP-04 22 43 15 12 8 0 0 65 19 1082
2017 WP-05 28 42 12 11 6 0 0 71 17 227
2017 WP-06 48 48 4 0 0 0 0 96 0 27
2014 WP 30 42 12 9 7 0 0 72 16 1933
2014 WP-03 34 37 12 10 7 0 0 71 17 204
2014 WP-04 28 43 13 9 7 0 0 71 16 1368
2014 WP-05 32 44 10 9 5 0 0 76 14 306
2014 WP-06 51 44 2 2 0 0 0 96 2 43
2011 WP 29 43 13 9 5 0 0 72 14 2047
2011 WP-01 36 18 18 18 9 0 0 55 27 11
2011 WP-03 33 35 14 11 7 0 0 68 18 240
2011 WP-04 28 45 14 9 5 0 0 72 14 1428
2011 WP-05 30 47 12 7 4 0 0 77 11 316
2011 WP-06 48 38 10 3 3 0 0 85 5 40
2008 WP 25 42 14 11 8 0 0 67 19 1647
2008 WP-03 39 36 13 6 6 0 0 75 12 139
2008 WP-04 22 42 14 13 9 0 0 64 22 1176
2008 WP-05 29 45 12 6 7 0 0 75 13 248
2008 WP-06 36 49 10 0 5 0 0 85 5 39

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 33 16 18 15 1 1 50 34 1562
2017 WP-03 14 35 14 16 17 2 1 51 35 213
2017 WP-04 15 31 18 19 16 1 1 47 35 1084
2017 WP-05 17 42 11 18 12 0 0 59 30 227
2017 WP-06 48 33 11 4 0 0 4 84 4 27
2014 WP 21 32 16 17 11 1 1 54 29 1935
2014 WP-03 20 28 14 19 16 1 2 49 37 204
2014 WP-04 20 30 17 18 12 2 1 51 31 1370
2014 WP-05 21 44 13 14 8 1 0 66 21 306
2014 WP-06 42 42 7 7 0 0 2 86 7 43

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 29 47 13 7 4 1 0 77 10 1560
2017 WP-03 28 42 16 6 6 1 0 72 13 213
2017 WP-04 28 47 13 7 4 1 0 76 11 1082
2017 WP-05 31 53 11 4 1 0 0 84 5 227
2017 WP-06 60 40 0 0 0 0 0 100 0 27
2014 WP 34 47 9 6 2 1 0 82 9 1933
2014 WP-03 29 42 13 10 4 2 0 72 15 204
2014 WP-04 33 48 9 7 3 1 0 81 9 1368
2014 WP-05 40 47 8 4 0 0 0 88 4 306
2014 WP-06 54 44 2 0 0 0 0 98 0 43
2011 WP 35 45 10 6 2 1 0 81 9 2047
2011 WP-01 45 36 0 9 9 0 0 82 18 11
2011 WP-03 34 40 13 8 3 1 0 76 11 240
2011 WP-04 35 45 10 7 2 1 0 81 9 1428
2011 WP-05 36 48 9 4 2 1 0 85 6 316
2011 WP-06 53 33 8 3 5 0 0 85 8 40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 44 12 10 7 1 0 71 17 1558
2017 WP-03 34 38 11 8 8 0 0 73 16 214
2017 WP-04 23 44 13 11 8 1 0 68 19 1079
2017 WP-05 29 50 9 8 4 0 0 79 11 227
2017 WP-06 66 34 0 0 0 0 0 100 0 27
2014 WP 30 40 13 10 5 1 0 71 16 1934
2014 WP-03 38 33 10 10 8 2 0 72 18 204
2014 WP-04 28 39 14 11 6 2 0 68 17 1369
2014 WP-05 31 49 9 7 3 0 0 81 10 306
2014 WP-06 61 33 2 4 0 0 0 93 4 43
2011 WP 31 40 10 10 6 2 0 73 17 2045
2011 WP-01 36 36 9 0 18 0 0 73 18 11
2011 WP-03 31 43 9 11 6 1 0 74 17 240
2011 WP-04 30 40 11 11 6 2 0 72 18 1427
2011 WP-05 33 42 8 9 6 2 1 76 16 315
2011 WP-06 63 30 3 0 5 0 0 93 5 40
2008 WP 29 38 10 13 8 2 0 69 21 1653
2008 WP-03 34 35 12 9 5 4 2 73 15 139
2008 WP-04 26 38 10 14 9 3 0 66 24 1181
2008 WP-05 43 36 7 9 5 0 0 79 14 249
2008 WP-06 41 46 5 5 3 0 0 87 8 39

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 43 18 13 8 2 0 61 21 1563
2017 WP-03 21 41 17 10 8 3 0 64 19 215
2017 WP-04 14 42 20 14 8 2 0 57 23 1083
2017 WP-05 24 46 14 12 4 0 0 70 16 227
2017 WP-06 41 59 0 0 0 0 0 100 0 27
2014 WP 18 35 20 16 8 2 0 54 25 1935
2014 WP-03 22 29 20 15 10 3 0 53 26 204
2014 WP-04 15 34 22 17 9 2 0 51 27 1370
2014 WP-05 22 43 17 15 3 0 0 65 18 306
2014 WP-06 51 44 5 0 0 0 0 95 0 43
2011 WP 15 42 19 14 8 2 0 58 23 2047
2011 WP-01 40 30 0 10 20 0 0 70 30 10
2011 WP-03 15 41 20 15 8 1 0 57 23 240
2011 WP-04 13 42 20 14 9 2 0 56 24 1428
2011 WP-05 18 43 18 14 5 1 0 62 20 317
2011 WP-06 35 53 5 5 3 0 0 88 8 40

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 12 26 16 20 23 4 1 39 45 1561
2017 WP-03 17 20 13 19 26 6 0 39 47 215
2017 WP-04 10 26 17 20 23 3 1 37 45 1082
2017 WP-05 13 29 11 19 22 4 1 45 43 226
2017 WP-06 41 37 11 11 0 0 0 77 11 27
2014 WP 11 23 16 22 22 4 1 36 46 1934
2014 WP-03 16 22 12 18 27 5 0 40 48 204
2014 WP-04 9 22 17 23 23 5 1 33 49 1369
2014 WP-05 16 29 15 22 15 3 1 46 38 306
2014 WP-06 33 30 16 14 5 0 2 65 19 43
2011 WP 11 24 17 21 19 6 1 38 43 2049
2011 WP-01 20 40 0 20 20 0 0 60 40 10
2011 WP-03 17 23 11 22 23 4 0 42 46 240
2011 WP-04 9 22 19 21 21 6 1 34 45 1430
2011 WP-05 13 32 15 22 12 4 1 48 36 317
2011 WP-06 25 38 15 5 15 3 0 64 21 40

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 19 53 5 17 6 0 0 72 23 1564
2017 WP-03 19 53 7 14 7 0 0 72 21 215
2017 WP-04 18 52 5 19 6 0 0 70 25 1084
2017 WP-05 24 55 4 12 5 0 0 79 17 227
2017 WP-06 25 64 4 8 0 0 0 89 8 27
2014 WP 20 51 6 17 5 0 0 72 22 1933
2014 WP-03 19 49 6 18 7 0 0 68 25 204
2014 WP-04 19 51 6 18 6 0 0 70 24 1368
2014 WP-05 27 53 4 13 3 0 0 80 16 306
2014 WP-06 37 47 0 14 2 0 0 84 16 43
2011 WP 27 52 4 12 4 0 0 80 16 2050
2011 WP-01 25 42 8 17 8 0 0 67 25 12
2011 WP-03 15 52 7 21 5 0 0 67 26 240
2011 WP-04 27 53 4 12 4 0 0 80 16 1429
2011 WP-05 33 52 5 8 2 0 0 86 9 317
2011 WP-06 48 48 3 3 0 0 0 95 3 40
2008 WP 24 54 4 12 5 0 0 78 18 1650
2008 WP-03 24 48 7 12 9 0 0 72 22 138
2008 WP-04 22 55 4 13 6 0 0 77 19 1180
2008 WP-05 33 51 2 10 2 0 0 85 13 249
2008 WP-06 44 49 0 5 3 0 0 92 8 39

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 28 38 8 17 10 0 0 66 26 1562
2017 WP-03 22 36 5 19 17 0 0 58 36 215
2017 WP-04 27 38 9 17 9 0 0 65 26 1083
2017 WP-05 34 42 5 11 8 0 0 76 19 226
2017 WP-06 47 34 8 8 4 0 0 81 11 27
2014 WP 30 35 7 17 11 0 0 65 28 1932
2014 WP-03 21 28 7 30 15 0 0 48 44 204
2014 WP-04 29 36 7 16 12 0 0 65 28 1367
2014 WP-05 38 36 8 13 5 0 0 74 18 306
2014 WP-06 54 30 5 7 5 0 0 84 11 43
2011 WP 30 35 7 15 12 0 0 66 27 2046
2011 WP-01 25 25 8 17 25 0 0 50 42 12
2011 WP-03 21 33 7 22 18 0 0 54 39 239
2011 WP-04 29 36 7 15 12 0 0 65 27 1426
2011 WP-05 38 36 8 10 9 0 0 74 19 317
2011 WP-06 60 33 3 3 3 0 0 93 5 40

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 41 10 20 8 0 0 61 29 1563
2017 WP-03 25 40 10 17 8 0 0 65 25 215
2017 WP-04 17 40 11 22 10 0 0 57 32 1083
2017 WP-05 27 44 8 15 5 0 0 71 20 227
2017 WP-06 56 40 4 0 0 0 0 96 0 27
2014 WP 21 44 11 17 7 0 0 65 24 1930
2014 WP-03 25 40 10 17 8 0 0 64 26 204
2014 WP-04 18 44 12 18 8 0 0 62 26 1366
2014 WP-05 30 46 10 10 4 0 0 76 14 305
2014 WP-06 51 42 5 2 0 0 0 93 2 43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 71 23 3 1 1 0 1 95 2 1558
2017 WP-03 65 26 5 1 1 0 2 93 2 212
2017 WP-04 71 23 3 1 1 0 1 95 2 1081
2017 WP-05 75 20 3 1 2 0 0 94 3 227
2017 WP-06 66 30 0 0 4 0 0 96 4 27
2014 WP 72 21 3 2 1 0 1 94 3 1933
2014 WP-03 72 21 2 2 0 0 1 95 3 204
2014 WP-04 71 22 3 3 1 0 1 93 3 1368
2014 WP-05 75 20 2 1 1 0 1 96 2 306
2014 WP-06 81 16 2 0 0 0 0 98 0 43
2011 WP 77 18 2 2 1 0 0 96 2 2050
2011 WP-01 67 17 8 8 0 0 0 83 8 12
2011 WP-03 76 19 2 3 1 0 0 95 3 240
2011 WP-04 78 18 2 1 1 0 0 96 2 1429
2011 WP-05 78 16 3 2 1 1 0 95 2 317
2011 WP-06 83 13 3 3 0 0 0 95 3 40
2008 WP 76 18 2 2 1 0 1 95 3 1647
2008 WP-03 67 25 5 2 1 0 1 92 3 138
2008 WP-04 76 18 2 2 1 0 1 95 3 1178
2008 WP-05 82 15 1 1 0 0 1 98 1 248
2008 WP-06 85 10 0 3 3 0 0 95 5 39

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 73 18 3 3 2 0 1 92 5 1564
2017 WP-03 71 18 5 3 2 0 1 89 5 215
2017 WP-04 74 17 3 3 2 0 1 92 5 1084
2017 WP-05 72 20 4 3 3 0 0 91 5 227
2017 WP-06 81 11 4 0 4 0 0 92 4 27
2014 WP 73 17 4 3 1 0 1 91 5 1933
2014 WP-03 78 14 2 1 1 0 2 95 3 204
2014 WP-04 72 19 4 3 1 0 1 91 5 1368
2014 WP-05 75 14 4 5 2 0 1 90 6 306
2014 WP-06 84 9 2 0 2 0 2 95 2 43
2011 WP 77 15 3 2 1 0 1 93 4 2049
2011 WP-01 83 0 0 17 0 0 0 83 17 12
2011 WP-03 79 14 4 1 1 0 0 93 3 240
2011 WP-04 78 15 3 2 1 0 1 93 4 1428
2011 WP-05 74 17 3 3 1 1 1 92 5 317
2011 WP-06 88 5 3 5 0 0 0 93 5 40
2008 WP 79 13 2 3 2 0 1 93 4 1648
2008 WP-03 71 20 4 3 1 0 1 92 4 138
2008 WP-04 81 12 2 2 2 0 1 94 4 1179
2008 WP-05 78 13 2 4 2 0 1 91 6 248
2008 WP-06 74 18 0 5 3 0 0 92 8 39

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 80 10 4 2 2 0 2 93 3 1562
2017 WP-03 75 12 5 1 2 0 4 91 3 214
2017 WP-04 80 11 4 2 2 0 2 93 3 1084
2017 WP-05 85 7 4 2 1 0 1 94 3 226
2017 WP-06 85 8 4 0 0 0 4 96 0 27
2014 WP 79 11 3 2 2 0 3 93 4 1931
2014 WP-03 80 11 2 1 0 0 5 95 2 204
2014 WP-04 78 11 4 1 2 1 3 93 4 1367
2014 WP-05 79 8 3 2 2 0 5 92 4 305
2014 WP-06 84 14 0 0 0 0 2 100 0 43
2011 WP 80 9 4 2 2 1 2 92 3 2045
2011 WP-01 82 9 0 9 0 0 0 91 9 11
2011 WP-03 82 9 5 2 0 0 2 93 2 239
2011 WP-04 80 9 4 2 2 1 2 92 4 1426
2011 WP-05 77 10 5 2 2 1 3 91 4 317
2011 WP-06 90 5 3 0 3 0 0 95 3 40
2008 WP 77 8 3 2 3 1 7 92 5 1647
2008 WP-03 72 7 4 3 3 0 10 89 7 137
2008 WP-04 78 7 3 1 3 1 6 92 4 1178
2008 WP-05 79 7 3 2 3 0 6 92 5 249
2008 WP-06 64 23 3 0 5 0 5 92 5 39

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 84 9 3 1 1 0 2 95 2 1561
2017 WP-03 82 10 3 0 1 0 3 95 2 213
2017 WP-04 85 9 2 1 1 0 2 96 2 1083
2017 WP-05 84 9 4 0 1 0 1 94 2 227
2017 WP-06 81 8 4 4 0 0 4 92 4 27
2014 WP 82 10 3 1 1 0 3 94 2 1933
2014 WP-03 83 9 2 0 0 0 4 97 1 204
2014 WP-04 82 10 3 1 1 0 2 94 2 1369
2014 WP-05 83 7 3 0 2 0 5 94 2 305
2014 WP-06 82 9 5 0 0 0 4 95 0 43
2011 WP 82 9 4 1 2 1 2 94 2 2043
2011 WP-01 82 18 0 0 0 0 0 100 0 11
2011 WP-03 84 9 5 1 0 0 1 94 1 239
2011 WP-04 81 10 4 0 2 1 2 94 2 1427
2011 WP-05 82 8 3 1 1 1 4 95 2 314
2011 WP-06 95 3 3 0 0 0 0 98 0 40
2008 WP 82 6 2 1 2 0 7 94 4 1651
2008 WP-03 78 7 4 1 3 0 8 92 4 137
2008 WP-04 82 5 2 1 2 1 7 94 3 1182
2008 WP-05 83 5 1 0 3 0 8 95 4 249
2008 WP-06 85 8 3 0 0 0 5 97 0 39

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 73 14 5 2 2 1 3 91 4 1564
2017 WP-03 69 14 7 2 2 1 5 88 5 215
2017 WP-04 73 15 5 2 2 1 3 92 4 1084
2017 WP-05 74 11 7 4 2 0 2 88 5 227
2017 WP-06 70 23 4 0 0 0 4 96 0 27
2014 WP 71 14 6 2 2 1 5 90 4 1935
2014 WP-03 72 14 4 1 1 0 7 93 3 204
2014 WP-04 70 14 6 2 2 1 4 89 4 1370
2014 WP-05 73 12 5 3 1 0 6 91 5 306
2014 WP-06 77 16 2 0 0 0 4 98 0 43

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 74 15 4 1 1 2 2 93 3 1560
2017 WP-03 71 14 6 1 2 2 4 90 3 214
2017 WP-04 75 15 4 1 1 2 2 93 3 1082
2017 WP-05 75 15 5 2 2 0 2 91 4 226
2017 WP-06 67 26 4 0 0 0 4 96 0 27
2014 WP 72 15 5 2 2 2 3 91 4 1935
2014 WP-03 73 12 4 1 1 2 5 93 3 204
2014 WP-04 72 16 5 2 2 1 2 91 4 1370
2014 WP-05 74 13 4 3 1 2 5 92 3 306
2014 WP-06 72 21 2 0 0 2 2 98 0 43
2011 WP 75 15 5 1 1 2 1 93 3 2049
2011 WP-01 75 25 0 0 0 0 0 100 0 12
2011 WP-03 75 13 5 2 1 2 3 92 3 240
2011 WP-04 75 14 5 1 1 2 1 92 3 1428
2011 WP-05 71 20 3 3 0 2 1 94 3 317
2011 WP-06 90 8 3 0 0 0 0 98 0 40
2008 WP 74 14 4 2 2 2 2 91 4 1649
2008 WP-03 66 20 6 0 4 1 4 90 4 137
2008 WP-04 75 14 4 2 2 2 2 92 4 1180
2008 WP-05 73 14 5 2 2 0 3 91 4 249
2008 WP-06 74 18 3 0 3 3 0 95 3 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 31 69 1561
2017 WP-03 34 66 215
2017 WP-04 31 69 1083
2017 WP-05 30 70 225
2014 WP 31 69 1934
2014 WP-03 41 59 204
2014 WP-04 31 69 1369
2014 WP-05 28 72 306
2014 WP-06 12 88 43

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 WP 60 478
2017 WP-03 72 74
2017 WP-04 62 328
2017 WP-05 38 68
2014 WP 58 598
2014 WP-03 72 84
2014 WP-04 59 417
2014 WP-05 47 85

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 WP 59 478
2017 WP-03 59 74
2017 WP-04 61 328
2017 WP-05 53 68
2014 WP 59 598
2014 WP-03 55 84
2014 WP-04 61 417
2014 WP-05 51 85

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 WP 7 478
2017 WP-04 3 328
2017 WP-05 31 68
2014 WP 9 598
2014 WP-04 3 417
2014 WP-05 42 85

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 WP 27 478
2017 WP-03 24 74
2017 WP-04 29 328
2017 WP-05 21 68
2014 WP 20 598
2014 WP-03 20 84
2014 WP-04 21 417
2014 WP-05 18 85

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 WP 7 478
2017 WP-04 8 328
2014 WP 8 598
2014 WP-03 16 84
2014 WP-04 8 417

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 WP 6 478
2017 WP-03 8 74
2017 WP-04 6 328
2014 WP 5 598
2014 WP-03 6 84
2014 WP-04 5 417

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 WP 2 478
2017 WP-04 2 328
2014 WP 1 598

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 WP 37 478
2017 WP-03 41 74
2017 WP-04 36 328
2017 WP-05 41 68
2014 WP 34 600
2014 WP-03 41 84
2014 WP-04 32 419
2014 WP-05 41 85

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 WP 42 478
2017 WP-03 45 74
2017 WP-04 42 328
2017 WP-05 38 68
2014 WP 42 600
2014 WP-03 56 84
2014 WP-04 42 419
2014 WP-05 29 85

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 WP 52 478
2017 WP-03 56 74
2017 WP-04 49 328
2017 WP-05 59 68
2014 WP 47 600
2014 WP-03 52 84
2014 WP-04 46 419
2014 WP-05 48 85

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 WP 38 478
2017 WP-03 49 74
2017 WP-04 36 328
2017 WP-05 35 68
2014 WP 37 600
2014 WP-03 43 84
2014 WP-04 35 419
2014 WP-05 43 85

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 WP 33 478
2017 WP-03 40 74
2017 WP-04 31 328
2017 WP-05 34 68
2014 WP 31 600
2014 WP-03 34 84
2014 WP-04 32 419
2014 WP-05 26 85

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 WP 62 478
2017 WP-03 57 74
2017 WP-04 64 328
2017 WP-05 59 68
2014 WP 64 600
2014 WP-03 70 84
2014 WP-04 64 419
2014 WP-05 61 85

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 WP 45 478
2017 WP-03 44 74
2017 WP-04 45 328
2017 WP-05 51 68
2014 WP 44 600
2014 WP-03 47 84
2014 WP-04 42 419
2014 WP-05 52 85

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 WP 2 478
2017 WP-04 2 328
2014 WP 1 600

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 WP 15 478
2017 WP-03 11 74
2017 WP-04 18 328
2014 WP 13 600
2014 WP-03 15 84
2014 WP-04 15 419

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 WP 17 478
2017 WP-03 19 74
2017 WP-04 16 328
2017 WP-05 19 68
2014 WP 16 600
2014 WP-03 26 84
2014 WP-04 14 419
2014 WP-05 16 85

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 WP 54 478
2017 WP-03 44 74
2017 WP-04 57 328
2017 WP-05 53 68
2014 WP 49 600
2014 WP-03 58 84
2014 WP-04 51 419
2014 WP-05 39 85

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 WP 29 478
2017 WP-03 35 74
2017 WP-04 27 328
2017 WP-05 34 68
2014 WP 22 600
2014 WP-03 28 84
2014 WP-04 20 419
2014 WP-05 27 85

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 WP 18 478
2017 WP-03 23 74
2017 WP-04 16 328
2017 WP-05 19 68
2014 WP 16 600
2014 WP-03 13 84
2014 WP-04 17 419
2014 WP-05 15 85

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 WP 57 478
2017 WP-03 64 74
2017 WP-04 54 328
2017 WP-05 67 68
2014 WP 54 599
2014 WP-03 58 84
2014 WP-04 50 419
2014 WP-05 69 84

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 WP 36 478
2017 WP-03 39 74
2017 WP-04 34 328
2017 WP-05 41 68
2014 WP 35 599
2014 WP-03 39 84
2014 WP-04 32 419
2014 WP-05 45 84

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 WP 10 478
2017 WP-03 14 74
2017 WP-04 8 328
2017 WP-05 19 68
2014 WP 10 599
2014 WP-03 8 84
2014 WP-04 7 419
2014 WP-05 26 84

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 WP 35 478
2017 WP-03 35 74
2017 WP-04 36 328
2017 WP-05 33 68
2014 WP 32 599
2014 WP-03 40 84
2014 WP-04 34 419
2014 WP-05 19 84

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 WP 14 478
2017 WP-03 12 74
2017 WP-04 14 328
2017 WP-05 15 68
2014 WP 15 599
2014 WP-03 16 84
2014 WP-04 14 419
2014 WP-05 14 84

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 WP 13 478
2017 WP-03 12 74
2017 WP-04 13 328
2017 WP-05 16 68
2014 WP 11 599
2014 WP-03 11 84
2014 WP-04 12 419
2014 WP-05 12 84

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 WP 20 478
2017 WP-03 23 74
2017 WP-04 20 328
2017 WP-05 15 68
2014 WP 17 599
2014 WP-03 23 84
2014 WP-04 15 419
2014 WP-05 18 84

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 WP 10 478
2017 WP-03 13 74
2017 WP-04 8 328
2017 WP-05 12 68
2014 WP 11 599
2014 WP-03 11 84
2014 WP-04 11 419
2014 WP-05 8 84

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 WP 19 478
2017 WP-03 16 74
2017 WP-04 22 328
2017 WP-05 13 68
2014 WP 20 599
2014 WP-03 14 84
2014 WP-04 22 419
2014 WP-05 15 84

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 WP 13 415
2017 WP-03 17 66
2017 WP-04 14 284
2014 WP 13 532
2014 WP-03 10 75
2014 WP-04 14 371
2014 WP-05 9 74

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 WP 13 415
2017 WP-03 14 66
2017 WP-04 13 284
2017 WP-05 9 57
2014 WP 13 532
2014 WP-03 16 75
2014 WP-04 13 371
2014 WP-05 14 74

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 WP 9 415
2017 WP-03 11 66
2017 WP-04 11 284
2014 WP 11 532
2014 WP-03 16 75
2014 WP-04 10 371
2014 WP-05 9 74

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 WP 8 415
2017 WP-03 14 66
2017 WP-04 7 284
2014 WP 7 532
2014 WP-03 10 75
2014 WP-04 7 371

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 WP 10 415
2017 WP-03 8 66
2017 WP-04 10 284
2017 WP-05 14 57
2014 WP 12 532
2014 WP-03 17 75
2014 WP-04 11 371
2014 WP-05 11 74

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 WP 8 415
2017 WP-04 8 284
2017 WP-05 8 57
2014 WP 8 532
2014 WP-03 8 75
2014 WP-04 8 371
2014 WP-05 7 74

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 WP 9 415
2017 WP-03 15 66
2017 WP-04 9 284
2014 WP 10 532
2014 WP-04 12 371

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 WP 8 415
2017 WP-03 12 66
2017 WP-04 9 284
2014 WP 7 532
2014 WP-03 8 75
2014 WP-04 9 371

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 WP 13 415
2017 WP-03 11 66
2017 WP-04 15 284
2017 WP-05 9 57
2014 WP 14 532
2014 WP-03 13 75
2014 WP-04 15 371
2014 WP-05 9 74

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 WP 33 415
2017 WP-03 28 66
2017 WP-04 35 284
2017 WP-05 28 57
2014 WP 31 532
2014 WP-03 27 75
2014 WP-04 32 371
2014 WP-05 32 74

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 WP 9 415
2017 WP-03 9 66
2017 WP-04 10 284
2014 WP 12 532
2014 WP-03 10 75
2014 WP-04 11 371
2014 WP-05 15 74

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 WP 53 415
2017 WP-03 52 66
2017 WP-04 55 284
2017 WP-05 51 57
2014 WP 53 532
2014 WP-03 56 75
2014 WP-04 56 371
2014 WP-05 38 74

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 WP 2 415
2017 WP-04 3 284
2017 WP-05 0 57
2014 WP 1 532
2014 WP-03 0 75

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 WP 60 415
2017 WP-03 59 66
2017 WP-04 61 284
2017 WP-05 58 57
2014 WP 58 532
2014 WP-03 61 75
2014 WP-04 59 371
2014 WP-05 57 74

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 WP 1 415
2017 WP-05 0 57

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 WP 12 415
2017 WP-03 25 66
2017 WP-04 8 284
2017 WP-05 14 57
2014 WP 11 532
2014 WP-03 9 75
2014 WP-04 10 371
2014 WP-05 15 74

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 95 5 478
2017 WP-03 89 11 74
2017 WP-04 95 5 328
2017 WP-05 97 3 68

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 8 21 22 15 19 12 3 34 41 1565
2017 WP-03 9 21 19 14 21 13 3 36 41 215
2017 WP-04 7 18 23 16 20 13 3 30 43 1085
2017 WP-05 9 30 22 17 16 4 2 42 35 227
2017 WP-06 30 37 14 11 4 4 0 69 16 27
2014 WP 8 21 22 15 16 14 3 35 38 1933
2014 WP-03 11 21 18 16 18 12 3 38 41 204
2014 WP-04 7 19 23 15 18 16 3 31 41 1368
2014 WP-05 11 29 24 14 11 9 2 45 28 306
2014 WP-06 23 44 21 7 2 0 2 69 9 43

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 12 31 22 15 16 4 0 45 32 1560
2017 WP-03 17 31 19 12 18 4 0 49 31 214
2017 WP-04 11 29 24 16 16 4 0 41 34 1083
2017 WP-05 14 40 16 17 12 1 0 54 29 225
2017 WP-06 41 47 4 8 0 0 0 89 8 27
2014 WP 14 30 22 15 13 5 0 47 30 1933
2014 WP-03 17 25 21 15 16 5 0 44 33 204
2014 WP-04 12 29 23 16 14 5 1 44 31 1368
2014 WP-05 18 37 19 16 8 2 0 56 25 306
2014 WP-06 37 42 14 4 2 0 0 79 7 43
2011 WP 20 40 17 13 8 3 0 61 22 2048
2011 WP-01 25 33 17 0 25 0 0 58 25 12
2011 WP-03 20 33 17 16 12 3 0 54 29 240
2011 WP-04 19 40 17 13 8 3 0 61 21 1427
2011 WP-05 20 45 16 13 5 1 0 66 18 317
2011 WP-06 53 33 0 8 8 0 0 85 15 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 16 84 1559
2017 WP-03 20 80 215
2017 WP-04 16 84 1081
2017 WP-05 14 86 226
2014 WP 14 86 1932
2014 WP-03 22 78 204
2014 WP-04 14 86 1368
2014 WP-05 8 92 305

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 WP 45 244
2017 WP-03 55 42
2017 WP-04 46 168
2017 WP-05 26 31
2014 WP 46 261
2014 WP-03 58 44
2014 WP-04 46 191

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 WP 76 244
2017 WP-03 63 42
2017 WP-04 77 168
2017 WP-05 87 31
2014 WP 75 261
2014 WP-03 69 44
2014 WP-04 74 191
2014 WP-05 100 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 WP 3 261

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 WP 17 244
2017 WP-03 18 42
2017 WP-04 18 168
2014 WP 14 261
2014 WP-04 16 191

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 WP 7 244
2017 WP-03 16 42
2017 WP-04 5 168
2014 WP 10 261
2014 WP-03 18 44
2014 WP-04 9 191

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 WP 6 244
2017 WP-04 6 168
2017 WP-05 0 31
2014 WP 5 261
2014 WP-04 5 191
2014 WP-05 0 23

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 WP 6 244
2017 WP-03 12 42
2017 WP-04 5 168
2014 WP 7 261
2014 WP-03 11 44
2014 WP-04 6 191
2014 WP-05 0 23

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 WP 39 243
2017 WP-03 47 42
2017 WP-04 39 167
2017 WP-05 26 31
2014 WP 37 262
2014 WP-03 33 44
2014 WP-04 38 192
2014 WP-05 35 23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 WP 20 243
2017 WP-03 21 42
2017 WP-04 20 167
2017 WP-05 16 31
2014 WP 18 262
2014 WP-03 22 44
2014 WP-04 18 192

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 WP 14 243
2017 WP-03 16 42
2017 WP-04 14 167
2014 WP 13 262
2014 WP-03 13 44
2014 WP-04 14 192

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 WP 6 243
2017 WP-04 7 167
2017 WP-05 0 31
2014 WP 7 262
2014 WP-03 11 44
2014 WP-04 6 192

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 WP 17 243
2017 WP-03 21 42
2017 WP-04 16 167
2017 WP-05 16 31
2014 WP 17 262
2014 WP-03 13 44
2014 WP-04 17 192
2014 WP-05 22 23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 WP 28 243
2017 WP-03 25 42
2017 WP-04 27 167
2017 WP-05 42 31
2014 WP 26 262
2014 WP-03 29 44
2014 WP-04 26 192

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 WP 5 243
2017 WP-03 15 42
2017 WP-04 4 167
2017 WP-05 0 31
2014 WP 5 262
2014 WP-04 5 192

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 WP 3 243
2017 WP-05 0 31

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 WP 5 243
2017 WP-04 5 167
2014 WP 6 262
2014 WP-04 6 192
2014 WP-05 0 23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 WP 18 243
2017 WP-03 14 42
2017 WP-04 19 167
2017 WP-05 23 31
2014 WP 16 262
2014 WP-03 15 44
2014 WP-04 15 192
2014 WP-05 22 23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 WP 0 243
2017 WP-03 0 42
2017 WP-04 0 167
2017 WP-05 0 31

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 WP 24 243
2017 WP-03 26 42
2017 WP-04 26 167
2017 WP-05 16 31
2014 WP 17 262
2014 WP-03 15 44
2014 WP-04 18 192
2014 WP-05 22 23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 WP-05 0 31
2014 WP-05 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 WP 13 243
2017 WP-03 16 42
2017 WP-04 14 167
2014 WP 22 262
2014 WP-03 30 44
2014 WP-04 20 192

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 WP 41 242
2017 WP-03 43 41
2017 WP-04 43 167
2017 WP-05 29 31
2014 WP 35 261
2014 WP-03 39 44
2014 WP-04 34 191
2014 WP-05 30 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 WP 24 242
2017 WP-03 22 41
2017 WP-04 25 167
2017 WP-05 26 31
2014 WP 22 261
2014 WP-03 28 44
2014 WP-04 20 191
2014 WP-05 30 23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 WP 11 242
2017 WP-04 12 167
2014 WP 8 261
2014 WP-03 13 44
2014 WP-04 7 191

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 WP 32 242
2017 WP-03 29 41
2017 WP-04 34 167
2017 WP-05 23 31
2014 WP 27 261
2014 WP-03 33 44
2014 WP-04 26 191

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 WP 7 242
2017 WP-04 8 167
2014 WP 9 261
2014 WP-04 10 191

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 WP 15 242
2017 WP-03 15 41
2017 WP-04 17 167
2014 WP 12 261
2014 WP-03 15 44
2014 WP-04 12 191

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 WP 11 242
2017 WP-03 14 41
2017 WP-04 12 167
2014 WP 12 261
2014 WP-04 13 191

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 WP 8 242
2017 WP-04 9 167
2014 WP 10 261
2014 WP-04 11 191

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 WP 36 242
2017 WP-03 31 41
2017 WP-04 33 167
2017 WP-05 55 31
2014 WP 42 261
2014 WP-03 41 44
2014 WP-04 42 191
2014 WP-05 39 23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 WP 9 208
2017 WP-03 16 37
2017 WP-04 8 139
2014 WP 9 229
2014 WP-03 13 37
2014 WP-04 8 168

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 WP 9 208
2017 WP-04 10 139
2014 WP 11 229
2014 WP-03 13 37
2014 WP-04 10 168

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 WP 6 208
2017 WP-04 7 139
2014 WP 7 229
2014 WP-04 9 168
2014 WP-05 0 21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 WP 3 208
2017 WP-03 14 37
2017 WP-05 0 29
2014 WP 4 229
2014 WP-04 4 168
2014 WP-05 0 21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 WP 2 208
2017 WP-03 0 37
2017 WP-04 4 139
2017 WP-05 0 29
2014 WP 4 229
2014 WP-04 3 168
2014 WP-05 0 21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 WP 3 208
2017 WP-03 0 37
2014 WP 5 229
2014 WP-04 5 168

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 WP 10 208
2017 WP-03 16 37
2017 WP-04 9 139
2014 WP 6 229
2014 WP-04 6 168

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 WP 6 208
2017 WP-04 7 139
2014 WP 5 229
2014 WP-04 5 168
2014 WP-05 0 21

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 WP 13 208
2017 WP-04 16 139
2014 WP 10 229
2014 WP-04 11 168

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 WP 30 208
2017 WP-03 19 37
2017 WP-04 35 139
2017 WP-05 21 29
2014 WP 27 229
2014 WP-03 21 37
2014 WP-04 28 168
2014 WP-05 33 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 WP 10 208
2017 WP-03 14 37
2017 WP-04 11 139
2014 WP 8 229
2014 WP-04 7 168

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 WP 51 208
2017 WP-03 49 37
2017 WP-04 53 139
2017 WP-05 55 29
2014 WP 48 229
2014 WP-03 51 37
2014 WP-04 48 168
2014 WP-05 48 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 WP 4 208
2017 WP-04 4 139
2014 WP 2 229

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 WP 65 208
2017 WP-03 62 37
2017 WP-04 63 139
2017 WP-05 83 29
2014 WP 67 229
2014 WP-03 64 37
2014 WP-04 67 168
2014 WP-05 67 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 WP 4 208
2017 WP-03 0 37
2017 WP-04 6 139
2017 WP-05 0 29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 WP 12 208
2017 WP-03 14 37
2017 WP-04 11 139
2014 WP 10 229
2014 WP-04 10 168

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 95 5 244
2017 WP-03 88 12 42
2017 WP-04 96 4 168
2017 WP-05 97 3 31

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 9 24 26 11 8 18 4 42 24 1565
2017 WP-03 10 23 24 11 11 16 6 42 28 215
2017 WP-04 8 22 27 11 9 19 4 39 26 1085
2017 WP-05 11 29 29 8 5 14 3 48 16 227
2017 WP-06 34 55 4 0 0 8 0 96 0 27
2014 WP 13 21 27 8 7 21 4 45 19 1935
2014 WP-03 13 18 25 9 9 21 5 42 24 205
2014 WP-04 10 20 28 8 7 23 4 41 21 1370
2014 WP-05 20 25 26 8 3 17 2 55 13 305
2014 WP-06 37 28 21 0 2 9 2 74 3 43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 35 23 10 8 7 1 56 19 1561
2017 WP-03 21 29 23 8 11 8 0 54 21 215
2017 WP-04 14 34 24 11 8 7 1 53 21 1081
2017 WP-05 20 44 23 7 4 4 0 66 11 227
2017 WP-06 45 55 0 0 0 0 0 100 0 27
2014 WP 19 34 23 8 7 9 1 58 16 1931
2014 WP-03 19 30 22 10 8 12 0 55 20 205
2014 WP-04 16 33 24 8 7 10 1 56 18 1366
2014 WP-05 27 38 21 6 4 4 0 68 10 305
2014 WP-06 54 33 9 0 2 2 0 88 2 43
2011 WP 25 45 15 6 4 4 0 73 11 2043
2011 WP-01 27 45 9 0 18 0 0 73 18 11
2011 WP-03 28 38 16 7 5 5 0 70 13 239
2011 WP-04 23 46 15 7 5 4 0 72 12 1425
2011 WP-05 29 47 15 5 2 2 0 77 7 317
2011 WP-06 64 31 3 3 0 0 0 95 3 39

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 26 74 1560
2017 WP-03 31 69 214
2017 WP-04 26 74 1081
2017 WP-05 21 79 227
2014 WP 21 79 1935
2014 WP-03 21 79 205
2014 WP-04 23 77 1369
2014 WP-05 11 89 306

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 76 24 395
2017 WP-03 69 31 66
2017 WP-04 76 24 275
2017 WP-05 83 17 45
2014 WP 73 27 402
2014 WP-03 65 35 43
2014 WP-04 74 26 320
2014 WP-05 74 26 35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 35 39 6 13 7 1 0 74 20 299
2017 WP-03 38 32 2 15 13 0 0 70 28 45
2017 WP-04 33 41 7 13 5 1 0 75 18 208
2017 WP-05 34 42 5 11 8 0 0 76 18 37
2014 WP 40 37 6 12 4 0 0 77 17 292
2014 WP-03 32 40 4 18 7 0 0 72 25 28
2014 WP-04 39 37 7 12 5 0 0 76 17 237
2014 WP-05 54 35 0 12 0 0 0 88 12 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 28 55 8 7 1 1 1 84 8 1565
2017 WP-03 27 56 7 6 2 1 1 85 8 215
2017 WP-04 24 57 9 8 1 1 0 82 9 1085
2017 WP-05 43 47 5 3 0 0 2 92 3 227
2017 WP-06 55 30 0 0 0 0 15 100 0 27
2014 WP 24 56 11 7 1 1 1 81 8 1934
2014 WP-03 22 54 13 8 1 0 1 77 10 204
2014 WP-04 21 57 12 8 2 1 0 79 9 1369
2014 WP-05 34 56 6 3 0 0 0 91 3 306
2014 WP-06 53 28 5 0 0 0 14 95 0 43
2011 WP 22 55 10 9 2 1 1 78 11 2048
2011 WP-01 9 27 9 18 27 0 9 40 50 11
2011 WP-03 24 54 10 7 3 1 2 80 10 240
2011 WP-04 20 55 12 11 2 1 0 76 13 1428
2011 WP-05 28 58 4 3 1 0 7 92 4 317
2011 WP-06 55 30 10 0 0 0 5 89 0 40
2008 WP 21 52 10 10 4 1 2 75 15 1655
2008 WP-03 23 51 9 6 7 4 1 77 14 140
2008 WP-04 18 54 11 12 4 1 0 72 17 1181
2008 WP-05 31 47 6 6 1 0 8 85 8 249
2008 WP-06 45 33 8 0 3 0 13 89 3 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 9 32 22 18 10 8 2 45 30 1562
2017 WP-03 11 29 22 14 10 11 3 46 29 215
2017 WP-04 6 32 22 20 11 8 1 42 33 1082
2017 WP-05 12 34 26 14 7 5 3 50 22 227
2017 WP-06 48 37 4 4 4 0 4 88 8 27
2014 WP 8 30 24 17 10 9 2 43 30 1936
2014 WP-03 13 26 21 16 13 9 3 43 33 204
2014 WP-04 7 29 25 18 10 10 2 40 31 1371
2014 WP-05 12 35 23 16 8 5 2 51 25 306
2014 WP-06 21 40 14 7 5 0 14 70 13 43
2011 WP 8 33 23 16 8 10 2 46 28 2048
2011 WP-01 0 27 9 9 36 9 9 33 56 11
2011 WP-03 10 31 25 12 10 9 3 48 24 239
2011 WP-04 7 31 23 17 9 11 2 43 30 1429
2011 WP-05 7 44 20 13 5 7 4 58 20 317
2011 WP-06 33 35 15 10 5 0 3 69 15 40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 35 41 11 6 3 5 1 79 9 1565
2017 WP-03 35 32 13 7 5 8 1 74 12 215
2017 WP-04 32 43 11 6 3 5 0 79 9 1085
2017 WP-05 43 39 8 5 2 1 1 84 8 227
2017 WP-06 55 23 4 0 0 0 18 95 0 27
2014 WP 33 40 13 5 3 4 1 77 9 1935
2014 WP-03 30 37 18 7 4 3 1 70 11 204
2014 WP-04 31 41 14 5 3 5 0 76 9 1370
2014 WP-05 39 41 9 6 2 1 1 82 8 306
2014 WP-06 56 18 5 2 0 0 19 91 3 43
2011 WP 32 39 13 6 3 6 2 77 10 2048
2011 WP-01 36 9 27 0 9 9 9 56 11 11
2011 WP-03 28 36 15 7 6 7 1 70 15 239
2011 WP-04 32 39 13 6 3 7 0 76 10 1429
2011 WP-05 31 46 8 3 2 2 8 86 6 317
2011 WP-06 60 23 8 3 0 0 8 89 3 40
2008 WP 24 44 14 6 3 7 2 74 11 1653
2008 WP-03 26 40 17 4 4 9 1 73 9 139
2008 WP-04 22 45 16 7 3 7 0 72 11 1180
2008 WP-05 31 41 8 7 3 3 8 80 11 249
2008 WP-06 45 30 8 3 0 3 13 88 3 40

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 20 38 16 11 8 7 1 62 20 1561
2017 WP-03 23 30 15 10 10 11 1 60 22 214
2017 WP-04 17 38 18 12 9 7 0 59 22 1082
2017 WP-05 28 45 13 8 4 2 1 75 12 227
2017 WP-06 63 22 0 0 0 0 15 100 0 27
2014 WP 19 38 18 11 7 6 1 61 19 1935
2014 WP-03 21 34 17 13 7 6 1 60 22 204
2014 WP-04 16 37 20 12 8 7 0 57 21 1370
2014 WP-05 30 45 12 8 3 2 1 77 11 306
2014 WP-06 49 23 7 4 0 0 16 86 5 43
2011 WP 21 39 15 10 6 7 2 65 18 2047
2011 WP-01 27 9 27 9 18 0 9 40 30 11
2011 WP-03 23 33 19 10 7 7 1 61 19 239
2011 WP-04 18 39 16 11 7 8 0 63 20 1428
2011 WP-05 26 45 10 6 3 3 7 79 9 317
2011 WP-06 58 28 3 3 0 0 10 94 3 40
2008 WP 19 36 17 13 9 5 1 58 24 1653
2008 WP-03 24 39 14 7 7 7 1 69 16 139
2008 WP-04 16 35 18 15 10 6 0 54 27 1181
2008 WP-05 27 40 12 10 4 2 6 72 15 249
2008 WP-06 41 31 5 5 5 3 10 82 12 39
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 47 30 8 7 7 0 0 78 14 1561
2017 WP-03 51 26 7 7 9 0 0 77 16 215
2017 WP-04 46 31 8 7 7 0 0 77 14 1082
2017 WP-05 46 32 8 6 8 0 0 78 14 226
2017 WP-06 52 37 4 8 0 0 0 89 8 27

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 48 29 10 6 7 1 0 77 13 1562
2017 WP-03 52 22 9 5 10 2 0 76 15 215
2017 WP-04 47 30 10 6 6 1 0 77 12 1083
2017 WP-05 48 29 8 5 10 0 0 77 15 226
2017 WP-06 56 33 8 4 0 0 0 89 4 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 45 16 14 10 1 0 59 25 1562
2017 WP-03 18 44 10 15 11 2 0 64 26 214
2017 WP-04 12 44 17 15 11 1 0 56 26 1083
2017 WP-05 17 47 15 14 7 0 0 64 20 227
2017 WP-06 29 67 4 0 0 0 0 96 0 27

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 5 27 16 25 26 0 0 32 52 1562
2017 WP-03 6 32 14 18 29 0 0 38 48 213
2017 WP-04 4 25 16 27 28 0 0 29 55 1084
2017 WP-05 6 29 18 25 22 0 0 35 47 227
2017 WP-06 15 60 4 18 4 0 0 75 22 27

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 22 19 17 25 0 1 38 43 1559
2017 WP-03 17 18 20 18 26 0 1 35 45 215
2017 WP-04 16 22 18 16 28 0 1 38 44 1079
2017 WP-05 16 27 22 17 17 0 1 43 34 227
2017 WP-06 15 15 29 19 23 0 0 30 41 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 7 18 28 23 24 0 0 25 46 1557
2017 WP-03 16 23 33 15 11 0 1 40 26 214
2017 WP-04 6 17 27 23 27 0 0 23 50 1079
2017 WP-05 4 17 28 27 23 0 0 21 51 226
2017 WP-06 4 22 33 38 4 0 0 26 41 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 27 28 19 12 0 1 40 32 1558
2017 WP-03 28 30 23 10 6 0 2 60 16 214
2017 WP-04 11 25 29 20 15 0 1 36 35 1079
2017 WP-05 6 31 31 21 10 0 0 37 32 227
2017 WP-06 11 29 25 30 4 0 0 41 34 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 20 22 19 23 0 1 35 43 1557
2017 WP-03 20 20 24 12 22 0 2 41 35 214
2017 WP-04 16 19 21 20 23 0 1 35 44 1080
2017 WP-05 5 23 24 19 27 0 1 29 47 225
2017 WP-06 11 25 26 30 8 0 0 36 38 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 35 26 17 7 7 1 8 66 15 1559
2017 WP-03 49 24 15 2 1 0 7 80 4 214
2017 WP-04 35 23 16 9 7 1 10 64 17 1080
2017 WP-05 24 35 18 6 11 1 4 62 18 227
2017 WP-06 15 44 26 11 4 0 0 59 15 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 28 27 15 12 0 0 46 27 1552
2017 WP-03 33 31 19 9 8 0 0 64 18 212
2017 WP-04 15 27 28 17 13 0 0 42 30 1076
2017 WP-05 12 30 30 15 12 0 0 43 27 226
2017 WP-06 19 32 41 4 4 0 0 51 8 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 32 26 16 8 0 0 50 24 1553
2017 WP-03 20 34 21 12 12 0 1 55 24 212
2017 WP-04 16 31 27 17 8 0 0 48 25 1077
2017 WP-05 13 37 29 15 7 0 0 50 22 226
2017 WP-06 38 29 26 8 0 0 0 66 8 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 28 26 19 13 0 1 42 32 1553
2017 WP-03 20 29 26 11 13 1 2 50 24 211
2017 WP-04 13 29 25 20 13 0 0 42 34 1079
2017 WP-05 8 26 32 20 13 0 0 34 34 225
2017 WP-06 26 26 22 19 8 0 0 52 26 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 24 34 22 11 8 0 1 58 20 1552
2017 WP-03 23 33 22 9 12 0 0 56 21 213
2017 WP-04 25 34 21 12 8 0 1 59 20 1075
2017 WP-05 18 37 26 12 7 0 0 55 19 226
2017 WP-06 37 25 26 8 0 0 4 65 8 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 30 23 18 12 0 1 47 30 1552
2017 WP-03 22 39 19 10 8 0 1 62 18 213
2017 WP-04 18 28 23 17 13 0 1 46 30 1075
2017 WP-05 8 27 28 25 12 0 0 35 37 226
2017 WP-06 11 34 22 25 8 0 0 45 33 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 36 29 20 9 5 0 1 65 15 1560
2017 WP-03 30 32 19 12 6 0 0 62 18 215
2017 WP-04 35 28 21 10 6 0 1 63 16 1081
2017 WP-05 42 32 16 7 3 0 0 74 10 226
2017 WP-06 67 15 14 0 4 0 0 82 4 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 54 22 10 7 6 0 1 77 13 1563
2017 WP-03 50 22 10 8 7 0 2 74 15 215
2017 WP-04 54 21 10 7 6 0 1 76 13 1083
2017 WP-05 53 27 10 5 4 0 0 80 9 227
2017 WP-06 77 15 4 4 0 0 0 92 4 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 42 35 13 6 3 0 1 78 9 1560
2017 WP-03 37 35 15 7 5 0 1 73 12 213
2017 WP-04 43 35 12 6 3 0 1 79 9 1082
2017 WP-05 41 38 16 3 2 0 1 80 4 227
2017 WP-06 64 18 14 4 0 0 0 82 4 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 44 26 13 8 7 0 1 71 16 1564
2017 WP-03 47 24 9 7 11 0 2 72 18 214
2017 WP-04 42 27 14 9 7 0 1 70 16 1085
2017 WP-05 46 26 13 7 7 0 0 73 14 227
2017 WP-06 56 33 8 4 0 0 0 89 4 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 48 13 6 2 1 0 30 87 4 1557
2017 WP-03 49 13 4 1 1 0 32 90 3 212
2017 WP-04 52 7 3 1 0 0 36 93 2 1080
2017 WP-05 28 36 20 7 4 0 5 68 11 227
2017 WP-06 30 37 22 0 8 0 4 69 8 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 57 24 9 2 1 0 7 87 4 1553
2017 WP-03 53 22 10 5 2 0 8 81 7 215
2017 WP-04 56 24 9 2 1 0 8 87 3 1075
2017 WP-05 64 23 7 2 1 0 2 90 3 225
2017 WP-06 71 22 8 0 0 0 0 92 0 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 66 15 6 3 5 1 4 86 9 1564
2017 WP-03 54 21 8 7 6 0 4 78 13 215
2017 WP-04 66 14 6 3 6 1 5 85 9 1084
2017 WP-05 79 16 2 1 1 0 1 96 2 227
2017 WP-06 96 4 0 0 0 0 0 100 0 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 45 33 15 4 2 0 2 79 6 1561
2017 WP-03 51 28 12 5 4 0 1 80 8 215
2017 WP-04 41 35 16 4 2 0 2 78 6 1081
2017 WP-05 54 28 14 2 1 0 0 82 4 227
2017 WP-06 74 4 15 4 4 0 0 77 8 27

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 3 21 44 21 11 0 0 24 32 1564
2017 WP-03 9 25 38 14 12 0 1 35 26 215
2017 WP-04 2 19 44 22 12 0 0 22 34 1084
2017 WP-05 0 21 47 22 10 0 0 21 32 227
2017 WP-06 8 26 44 19 4 0 0 34 23 27

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 31 42 9 3 0 0 12 46 1559
2017 WP-03 14 20 48 13 4 0 1 16 35 214
2017 WP-04 15 35 39 8 3 0 0 11 50 1080
2017 WP-05 16 29 46 6 3 0 0 9 45 227
2017 WP-06 0 15 55 29 0 0 0 29 15 27
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 27 23 18 12 15 4 1 29 71 1562
2017 WP-03 19 19 20 16 21 4 1 20 80 215
2017 WP-04 29 22 17 12 15 4 1 31 69 1082
2017 WP-05 28 29 19 9 10 4 0 29 71 227
2017 WP-06 8 44 26 4 14 4 0 8 92 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 WP 27 1052
2017 WP-03 30 161
2017 WP-04 28 706
2017 WP-05 18 153
2017 WP-06 4 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 WP 38 1052
2017 WP-03 41 161
2017 WP-04 38 706
2017 WP-05 35 153
2017 WP-06 25 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 WP 16 1052
2017 WP-03 20 161
2017 WP-04 16 706
2017 WP-05 11 153
2017 WP-06 8 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 WP 49 1052
2017 WP-03 50 161
2017 WP-04 46 706
2017 WP-05 63 153
2017 WP-06 67 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 WP 10 1052
2017 WP-03 8 161
2017 WP-04 12 706
2017 WP-05 6 153
2017 WP-06 0 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 WP 36 1052
2017 WP-03 34 161
2017 WP-04 37 706
2017 WP-05 35 153
2017 WP-06 46 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 WP 7 43 19 12 4 15 1034
2017 WP-03 4 41 16 11 5 21 158
2017 WP-04 8 44 18 12 4 15 695
2017 WP-05 8 42 26 11 4 9 150
2017 WP-06 8 42 24 12 0 13 24

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 6 18 15 18 34 2 8 26 57 1061
2017 WP-03 7 25 11 19 29 2 6 35 52 162
2017 WP-04 6 17 17 18 34 2 8 25 56 713
2017 WP-05 5 14 12 23 37 2 8 21 66 154
2017 WP-06 8 17 4 12 47 0 13 28 67 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 1 7 11 16 56 1 7 10 79 1060
2017 WP-03 1 13 12 18 50 0 6 15 73 161
2017 WP-04 1 6 11 15 57 2 7 8 79 713
2017 WP-05 1 8 9 18 54 1 8 10 80 154
2017 WP-06 0 4 4 16 59 4 13 5 90 24
Date modified: