2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 38 53 0 6 2 0 0 91 9 47
2017 SW-02 41 50 0 7 2 0 0 91 9 44
2014 SW 42 42 0 7 9 0 0 84 16 43
2014 SW-02 44 41 0 7 7 0 0 85 15 41
2011 SW 61 30 2 4 2 0 0 91 7 46
2011 SW-01 60 33 2 2 2 0 0 93 5 43
2008 SW 50 41 6 3 0 0 0 91 3 34
2008 SW-01 47 43 7 3 0 0 0 90 3 30

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 49 13 4 15 0 0 68 19 47
2017 SW-02 21 48 14 5 14 0 0 68 18 44

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 66 28 6 0 0 0 0 94 0 47
2017 SW-02 66 27 7 0 0 0 0 93 0 44
2014 SW 67 26 7 0 0 0 0 93 0 43
2014 SW-02 68 24 7 0 0 0 0 93 0 41
2011 SW 76 22 2 0 0 0 0 98 0 46
2011 SW-01 77 21 2 0 0 0 0 98 0 43

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 49 40 4 2 4 0 0 89 6 47
2017 SW-02 50 38 5 2 5 0 0 89 7 44
2014 SW 37 44 9 9 0 0 0 81 9 43
2014 SW-02 39 44 10 7 0 0 0 83 7 41
2011 SW 65 24 4 4 2 0 0 89 7 46
2011 SW-01 65 26 5 2 2 0 0 91 5 43
2008 SW 60 31 6 3 0 0 0 91 3 35
2008 SW-01 61 29 6 3 0 0 0 90 3 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 30 30 17 9 13 2 0 61 22 47
2017 SW-02 30 32 16 7 14 2 0 63 21 44
2014 SW 16 26 23 14 19 2 0 43 33 43
2014 SW-02 17 27 24 12 17 2 0 45 30 41
2011 SW 35 28 13 15 9 0 0 63 24 46
2011 SW-01 33 30 14 16 7 0 0 63 23 43

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 40 11 6 13 2 0 70 20 47
2017 SW-02 27 41 11 5 14 2 0 70 19 44
2014 SW 12 30 21 19 19 0 0 42 37 43
2014 SW-02 12 32 22 17 17 0 0 44 34 41
2011 SW 35 35 7 15 7 2 0 71 22 46
2011 SW-01 33 37 7 16 5 2 0 71 21 43
2008 SW 26 46 6 14 9 0 0 71 23 35
2008 SW-01 26 48 6 16 3 0 0 74 19 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 40 13 8 11 6 0 66 20 47
2017 SW-02 21 41 14 9 9 7 0 66 20 44
2014 SW 14 21 16 26 19 5 0 37 46 43
2014 SW-02 15 22 15 27 17 5 0 38 46 41
2011 SW 30 20 9 28 11 2 0 51 40 46
2011 SW-01 28 21 9 30 9 2 0 50 40 43
2008 SW 11 57 3 6 11 11 0 77 19 35
2008 SW-01 13 58 3 6 6 13 0 81 15 31
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 45 32 4 0 15 4 0 80 15 47
2017 SW-02 48 29 5 0 14 5 0 81 14 44
2014 SW 30 33 7 12 16 2 0 64 29 43
2014 SW-02 32 32 7 12 15 2 0 65 28 41
2011 SW 48 30 4 4 9 0 4 82 14 46
2011 SW-01 47 33 5 5 7 0 5 83 12 43
2008 SW 34 29 6 9 17 6 0 67 27 35
2008 SW-01 35 29 6 10 13 6 0 69 24 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 47 30 6 6 6 2 2 80 13 47
2017 SW-02 50 29 4 5 7 2 2 83 12 44
2014 SW 35 28 14 9 14 0 0 63 23 43
2014 SW-02 37 29 15 7 12 0 0 66 20 41
2011 SW 33 46 9 2 7 0 4 82 9 46
2011 SW-01 30 49 9 2 5 0 5 83 7 43
2008 SW 34 37 9 9 11 0 0 71 20 35
2008 SW-01 35 42 6 10 6 0 0 77 16 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 51 21 11 4 13 0 0 72 17 47
2017 SW-02 52 23 9 5 11 0 0 75 16 44
2014 SW 35 19 14 19 12 2 0 55 31 43
2014 SW-02 37 17 15 17 12 2 0 55 30 41

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 32 11 11 15 13 0 59 29 47
2017 SW-02 21 29 11 11 13 14 0 58 29 44
2014 SW 16 23 26 7 16 12 0 45 26 43
2014 SW-02 17 24 27 5 17 10 0 46 24 41
2011 SW 28 33 13 7 15 4 0 64 23 46
2011 SW-01 26 35 14 7 14 5 0 63 22 43

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 25 19 9 17 9 0 51 28 47
2017 SW-02 23 25 18 9 16 9 0 52 27 44
2014 SW 9 19 28 19 21 5 0 29 41 43
2014 SW-02 10 20 29 17 20 5 0 31 38 41
2011 SW 24 33 17 9 17 0 0 57 26 46
2011 SW-01 21 35 19 9 16 0 0 56 26 43
2008 SW 17 31 20 11 14 6 0 52 27 35
2008 SW-01 16 32 23 13 10 6 0 52 24 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 23 17 19 15 9 0 44 37 47
2017 SW-02 18 23 16 18 16 9 0 45 38 44
2014 SW 5 26 16 23 23 7 0 33 50 43
2014 SW-02 5 27 17 22 22 7 0 34 47 41
2011 SW 13 37 13 17 13 7 0 53 33 46
2011 SW-01 12 37 14 19 12 7 0 53 33 43
2008 SW 9 29 20 14 23 6 0 39 39 35
2008 SW-01 6 29 23 16 19 6 0 38 38 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 25 15 15 17 11 0 48 36 47
2017 SW-02 18 23 16 16 16 11 0 46 36 44
2014 SW 5 21 14 21 26 14 0 30 54 43
2014 SW-02 5 22 15 22 22 15 0 31 51 41
2011 SW 11 37 15 17 11 9 0 52 31 46
2011 SW-01 9 35 16 19 12 9 0 49 33 43
2008 SW 14 20 17 14 14 20 0 43 36 35
2008 SW-01 13 23 16 13 13 23 0 46 33 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 35 13 22 9 4 0 55 32 46
2017 SW-02 19 32 12 23 9 5 0 54 34 43
2014 SW 5 26 21 16 30 2 0 31 48 43
2014 SW-02 5 27 22 17 27 2 0 33 45 41
2011 SW 9 43 4 24 15 4 0 55 41 46
2011 SW-01 7 44 5 26 14 5 0 54 41 43
2008 SW 11 29 20 26 11 3 0 41 38 35
2008 SW-01 10 29 23 26 10 3 0 40 37 31
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 42 19 9 11 0 0 62 19 47
2017 SW-02 21 43 18 9 9 0 0 64 18 44
2014 SW 19 26 16 19 21 0 0 44 40 43
2014 SW-02 20 24 17 20 20 0 0 44 39 41
2011 SW 20 48 11 20 2 0 0 67 22 46
2011 SW-01 21 47 12 19 2 0 0 67 21 43

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 47 0 8 9 0 0 83 17 47
2017 SW-02 39 43 0 9 9 0 0 82 18 44

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 17 15 17 13 28 2 36 42 47
2017 SW-02 9 18 11 18 14 27 2 39 45 44
2014 SW 7 19 7 23 28 16 0 31 61 43
2014 SW-02 7 17 5 24 29 17 0 29 65 41

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 40 9 9 8 0 0 74 17 47
2017 SW-02 36 39 9 7 9 0 0 75 16 44
2014 SW 26 37 12 12 14 0 0 63 26 43
2014 SW-02 27 39 12 10 12 0 0 66 22 41
2011 SW 26 41 15 9 4 0 4 70 14 46
2011 SW-01 23 44 16 7 5 0 5 71 12 43
2008 SW 29 34 0 17 17 3 0 65 35 35
2008 SW-01 26 39 0 19 13 3 0 67 33 31

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 47 4 4 9 9 0 81 14 47
2017 SW-02 27 48 2 5 9 9 0 83 15 44
2014 SW 23 42 7 21 2 5 0 68 24 43
2014 SW-02 24 41 7 20 2 5 0 69 23 41
2011 SW 30 37 7 13 9 0 4 70 23 46
2011 SW-01 28 40 7 12 9 0 5 71 22 43
2008 SW 26 29 14 23 9 0 0 54 31 35
2008 SW-01 26 32 10 23 10 0 0 58 32 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 30 17 10 13 17 13 0 54 34 47
2017 SW-02 30 18 9 14 16 14 0 55 35 44
2014 SW 16 16 16 16 19 16 0 39 42 43
2014 SW-02 17 17 15 15 20 17 0 41 41 41
2011 SW 24 28 13 11 13 9 2 59 27 46
2011 SW-01 21 30 14 12 12 9 2 58 26 43
2008 SW 17 26 14 26 6 11 0 48 35 35
2008 SW-01 13 29 13 26 6 13 0 48 37 31

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 53 13 8 13 0 0 66 21 47
2017 SW-02 11 57 11 9 11 0 0 68 20 44
2014 SW 7 37 9 26 21 0 0 44 47 43
2014 SW-02 7 39 10 27 17 0 0 46 44 41
2011 SW 33 28 13 17 9 0 0 61 26 46
2011 SW-01 33 28 14 16 9 0 0 60 26 43
2008 SW 32 50 0 18 0 0 0 82 18 34
2008 SW-01 30 50 0 20 0 0 0 80 20 30

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 68 25 2 2 2 0 0 94 4 47
2017 SW-02 69 25 2 2 2 0 0 93 5 44
2014 SW 70 16 7 7 0 0 0 86 7 43
2014 SW-02 68 17 7 7 0 0 0 85 7 41
2011 SW 70 26 0 2 2 0 0 96 4 46
2011 SW-01 70 26 0 2 2 0 0 95 5 43
2008 SW 60 37 3 0 0 0 0 97 0 35
2008 SW-01 61 35 3 0 0 0 0 97 0 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 66 30 0 2 2 0 0 96 4 47
2017 SW-02 66 29 0 2 2 0 0 95 5 44
2014 SW 67 28 0 5 0 0 0 95 5 43
2014 SW-02 68 27 0 5 0 0 0 95 5 41
2011 SW 74 20 4 0 2 0 0 93 2 46
2011 SW-01 77 16 5 0 2 0 0 93 2 43
2008 SW 66 29 0 6 0 0 0 94 6 35
2008 SW-01 65 29 0 6 0 0 0 94 6 31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 26 34 9 13 13 6 0 64 27 47
2017 SW-02 25 34 9 14 11 7 0 63 27 44
2014 SW 9 12 14 26 30 9 0 23 62 43
2014 SW-02 10 12 15 24 29 10 0 24 59 41
2011 SW 22 35 17 13 9 2 2 59 23 46
2011 SW-01 21 33 19 14 9 2 2 56 24 43
2008 SW 20 46 6 14 6 6 3 72 22 35
2008 SW-01 23 48 6 10 6 6 0 76 17 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 20 22 11 15 22 9 2 47 41 46
2017 SW-02 18 23 11 16 23 9 0 45 42 44
2014 SW 7 16 9 26 33 9 0 26 64 43
2014 SW-02 7 17 10 24 32 10 0 27 62 41
2011 SW 15 28 9 28 17 2 0 44 47 46
2011 SW-01 14 28 9 28 19 2 0 43 48 43
2008 SW 17 34 11 23 6 9 0 56 31 35
2008 SW-01 13 39 13 19 6 10 0 57 29 31

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 55 13 2 8 0 0 77 11 47
2017 SW-02 21 54 14 2 9 0 0 75 11 44
2014 SW 9 40 12 26 14 0 0 49 40 43
2014 SW-02 10 41 12 24 12 0 0 51 37 41
2011 SW 46 35 7 13 0 0 0 80 13 46
2011 SW-01 47 33 7 14 0 0 0 79 14 43

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 51 4 6 4 0 0 85 11 47
2017 SW-02 34 52 2 7 5 0 0 86 12 44
2014 SW 26 51 9 7 7 0 0 77 14 43
2014 SW-02 27 51 10 7 5 0 0 78 12 41

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 47 9 4 13 0 0 74 17 47
2017 SW-02 30 45 7 5 14 0 0 75 18 44
2014 SW 16 35 21 19 9 0 0 51 28 43
2014 SW-02 17 37 22 20 5 0 0 54 24 41
2011 SW 37 46 11 4 2 0 0 83 7 46
2011 SW-01 37 44 12 5 2 0 0 81 7 43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 38 15 8 6 4 0 69 15 47
2017 SW-02 27 39 14 9 7 5 0 69 17 44

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 49 8 8 6 0 0 77 15 47
2017 SW-02 30 48 7 9 7 0 0 78 16 44
2014 SW 23 35 12 9 16 5 0 61 27 43
2014 SW-02 24 34 12 10 15 5 0 62 26 41
2011 SW 30 41 11 13 4 0 0 72 17 46
2011 SW-01 28 44 12 12 5 0 0 72 16 43

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 25 6 17 19 2 9 52 40 47
2017 SW-02 23 23 7 16 20 2 9 51 41 44
2014 SW 9 16 5 23 33 7 7 30 65 43
2014 SW-02 10 17 5 24 29 7 7 31 63 41
2011 SW 28 39 4 13 13 2 0 69 27 46
2011 SW-01 28 40 5 14 12 2 0 69 26 43
2008 SW 20 17 9 14 29 0 11 42 48 35
2008 SW-01 23 19 6 16 26 0 10 46 46 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 45 28 6 2 2 0 63 9 47
2017 SW-02 16 45 27 7 2 2 0 63 9 44
2014 SW 12 28 23 21 14 0 2 40 36 43
2014 SW-02 12 29 24 22 10 0 2 43 33 41
2011 SW 30 35 17 9 9 0 0 65 17 46
2011 SW-01 30 35 19 9 7 0 0 65 16 43
2008 SW 9 26 29 23 11 0 3 35 35 35
2008 SW-01 10 26 29 23 10 0 3 37 33 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 66 19 4 2 4 2 2 89 7 47
2017 SW-02 68 21 2 0 4 2 2 93 5 44
2014 SW 42 26 7 5 12 9 0 74 18 43
2014 SW-02 41 27 7 5 10 10 0 76 16 41
2011 SW 54 33 0 7 4 0 2 89 11 46
2011 SW-01 56 35 0 7 2 0 0 91 9 43

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SW 26 49 26 47
2017 SW-02 25 52 23 44
2014 SW 19 37 44 43
2014 SW-02 17 39 44 41
2011 SW 37 35 28 46
2011 SW-01 37 33 30 43

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SW 17 17 17 17 25 8 12
2017 SW-02 18 18 18 18 18 9 11
2011 SW 6 35 12 35 9999 12 17
2011 SW-01 6 38 13 31 9999 13 16
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 42 49 2 6 0 0 0 91 6 47
2017 SW-02 45 45 2 7 0 0 0 91 7 44
2014 SW 37 40 12 9 2 0 0 77 12 43
2014 SW-02 37 41 12 7 2 0 0 78 10 41
2011 SW 41 50 4 4 0 0 0 91 4 46
2011 SW-01 42 49 5 5 0 0 0 91 5 43
2008 SW 51 40 3 6 0 0 0 91 6 35
2008 SW-01 52 42 3 3 0 0 0 94 3 31

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 26 49 10 9 2 4 0 78 11 47
2017 SW-02 27 45 11 9 2 5 0 76 12 44
2014 SW 19 37 16 9 14 5 0 59 24 43
2014 SW-02 20 39 17 7 12 5 0 62 21 41
2011 SW 41 39 13 7 0 0 0 80 7 46
2011 SW-01 40 40 14 7 0 0 0 79 7 43

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 30 25 17 13 4 2 32 41 47
2017 SW-02 9 32 25 16 11 5 2 29 44 44
2014 SW 14 33 33 9 9 2 0 19 48 43
2014 SW-02 12 32 34 10 10 2 0 20 45 41
2011 SW 4 13 37 28 15 2 0 44 18 46
2011 SW-01 5 12 37 30 14 2 0 45 17 43
2008 SW 9 26 37 11 11 6 0 24 36 35
2008 SW-01 6 26 39 10 13 6 0 24 34 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 20 15 24 15 13 11 2 33 40 46
2017 SW-02 19 16 23 16 12 12 2 33 41 43
2014 SW 26 29 26 7 12 0 0 19 55 42
2014 SW-02 23 30 28 8 13 0 0 20 53 40
2011 SW 9 29 20 18 18 4 2 38 40 45
2011 SW-01 10 29 17 19 19 5 2 41 41 42
2008 SW 14 20 34 20 6 3 3 27 36 35
2008 SW-01 13 23 32 19 6 3 3 28 38 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 6 21 34 15 15 4 4 33 30 47
2017 SW-02 7 23 32 16 14 5 5 33 32 44
2014 SW 23 19 28 12 16 2 0 29 43 43
2014 SW-02 20 20 29 12 17 2 0 30 40 41
2011 SW 2 27 20 18 22 4 7 45 33 45
2011 SW-01 2 24 21 19 21 5 7 46 30 42
2008 SW 14 23 31 23 3 6 0 27 39 35
2008 SW-01 13 23 32 23 3 6 0 28 38 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 13 36 26 13 2 2 40 22 47
2017 SW-02 9 14 36 25 11 2 2 38 24 44
2014 SW 10 14 40 19 12 5 0 33 25 42
2014 SW-02 10 10 43 20 13 5 0 34 21 40
2011 SW 11 9 33 26 17 2 2 45 20 46
2011 SW-01 12 7 33 28 16 2 2 46 20 43
2008 SW 23 17 26 26 6 3 0 32 41 35
2008 SW-01 19 19 23 29 6 3 0 37 40 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 19 30 11 11 4 2 23 45 47
2017 SW-02 25 20 27 11 9 5 2 22 49 44
2014 SW 35 35 16 5 5 5 0 10 73 43
2014 SW-02 32 37 17 5 5 5 0 10 72 41
2011 SW 24 13 28 20 13 0 2 33 38 46
2011 SW-01 23 14 28 21 12 0 2 33 38 43
2008 SW 20 20 29 17 9 6 0 27 42 35
2008 SW-01 16 19 29 19 10 6 0 31 38 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 17 29 17 11 6 2 30 37 47
2017 SW-02 16 18 31 16 9 7 2 28 38 44
2014 SW 21 23 30 12 12 2 0 24 45 43
2014 SW-02 20 22 32 12 12 2 0 25 43 41
2011 SW 4 30 26 20 17 0 2 38 36 46
2011 SW-01 5 33 23 19 19 0 2 38 38 43
2008 SW 11 23 34 14 3 11 3 20 40 35
2008 SW-01 13 19 35 13 3 13 3 19 38 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 21 34 9 4 11 2 15 46 47
2017 SW-02 21 23 32 9 2 11 2 13 50 44
2014 SW 35 30 14 9 9 2 0 19 67 43
2014 SW-02 34 29 15 10 10 2 0 20 65 41

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 25 4 15 17 2 0 63 33 47
2017 SW-02 36 27 5 14 16 2 0 65 30 44
2014 SW 30 19 9 21 21 0 0 49 42 43
2014 SW-02 32 20 10 20 20 0 0 51 39 41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 49 4 15 9 2 0 72 24 47
2017 SW-02 20 50 4 14 9 2 0 72 23 44
2014 SW 26 33 16 9 16 0 0 58 26 43
2014 SW-02 27 32 17 10 15 0 0 59 24 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 38 38 17 2 2 2 0 78 4 47
2017 SW-02 39 39 16 2 2 2 0 79 5 44
2014 SW 37 30 16 5 5 7 0 73 10 43
2014 SW-02 39 32 15 2 5 7 0 76 8 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 38 45 6 6 4 0 0 83 10 47
2017 SW-02 39 43 7 7 4 0 0 82 11 44
2014 SW 29 31 21 7 7 5 0 63 15 42
2014 SW-02 30 30 20 8 8 5 0 63 16 40
2011 SW 33 47 7 11 0 2 0 82 11 45
2011 SW-01 33 45 7 12 0 2 0 80 12 42

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 41 38 2 11 6 2 0 81 17 47
2017 SW-02 41 39 2 9 7 2 0 81 16 44
2014 SW 35 40 14 9 2 0 0 74 12 43
2014 SW-02 37 37 15 10 2 0 0 73 12 41
2011 SW 46 28 15 9 2 0 0 74 11 46
2011 SW-01 47 28 14 9 2 0 0 74 12 43
2008 SW 26 51 6 11 3 3 0 79 15 35
2008 SW-01 26 55 6 10 0 3 0 83 10 31

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 27 11 9 19 11 2 56 32 47
2017 SW-02 21 29 11 7 18 11 2 58 29 44
2014 SW 19 16 16 21 26 2 0 36 48 43
2014 SW-02 20 17 17 20 24 2 0 38 45 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 23 53 9 8 2 4 0 80 11 47
2017 SW-02 25 52 7 9 2 5 0 81 12 44
2014 SW 35 35 7 9 12 2 0 71 21 43
2014 SW-02 37 37 7 7 10 2 0 75 18 41
2011 SW 50 43 0 4 0 2 0 96 4 46
2011 SW-01 49 47 0 2 0 2 0 98 2 43

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 47 6 6 4 2 0 83 11 47
2017 SW-02 34 45 7 7 5 2 0 81 12 44
2014 SW 28 51 5 7 7 2 0 81 14 43
2014 SW-02 29 49 5 7 7 2 0 80 15 41
2011 SW 43 46 0 7 2 2 0 91 9 46
2011 SW-01 42 49 0 5 2 2 0 93 7 43
2008 SW 46 26 6 11 9 3 0 74 21 35
2008 SW-01 42 29 6 13 6 3 0 73 20 31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 27 11 15 6 4 0 67 22 47
2017 SW-02 34 29 9 16 7 5 0 67 24 44
2014 SW 16 40 12 16 9 7 0 60 28 43
2014 SW-02 17 41 10 17 7 7 0 63 26 41
2011 SW 33 37 9 17 4 0 0 70 22 46
2011 SW-01 30 37 9 19 5 0 0 67 23 43

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 30 11 11 18 13 0 55 33 46
2017 SW-02 19 30 11 12 16 12 0 55 32 43
2014 SW 5 16 19 19 33 9 0 23 56 43
2014 SW-02 5 17 20 20 29 10 0 24 54 41
2011 SW 17 20 9 28 9 17 0 45 45 46
2011 SW-01 14 21 9 28 9 19 0 43 46 43

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 56 2 19 6 0 0 73 25 47
2017 SW-02 18 55 2 18 7 0 0 73 25 44
2014 SW 14 56 9 12 9 0 0 70 21 43
2014 SW-02 15 59 10 12 5 0 0 73 17 41
2011 SW 33 50 4 9 4 0 0 83 13 46
2011 SW-01 33 51 5 9 2 0 0 84 12 43
2008 SW 20 57 0 11 11 0 0 77 23 35
2008 SW-01 19 55 0 13 13 0 0 74 26 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 26 45 0 15 15 0 0 71 29 47
2017 SW-02 23 46 0 16 16 0 0 68 32 44
2014 SW 19 37 7 28 9 0 0 56 37 43
2014 SW-02 17 39 5 29 10 0 0 56 39 41
2011 SW 41 35 0 11 13 0 0 76 24 46
2011 SW-01 42 33 0 12 14 0 0 74 26 43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 47 9 8 2 0 0 81 10 47
2017 SW-02 34 46 9 9 2 0 0 80 11 44
2014 SW 19 56 12 12 2 0 0 74 14 43
2014 SW-02 20 56 12 10 2 0 0 76 12 41

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 90 4 2 4 0 0 0 94 4 47
2017 SW-02 89 5 2 5 0 0 0 93 5 44
2014 SW 67 23 7 0 2 0 0 91 2 43
2014 SW-02 68 22 7 0 2 0 0 90 2 41
2011 SW 80 13 2 4 0 0 0 93 4 46
2011 SW-01 81 12 2 5 0 0 0 93 5 43
2008 SW 71 20 0 3 0 0 6 97 3 35
2008 SW-01 71 19 0 3 0 0 6 97 3 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 85 6 2 4 2 0 0 92 6 47
2017 SW-02 84 7 2 5 2 0 0 91 7 44
2014 SW 74 16 5 0 5 0 0 91 5 43
2014 SW-02 76 15 5 0 5 0 0 90 5 41
2011 SW 89 7 0 2 2 0 0 96 4 46
2011 SW-01 88 7 0 2 2 0 0 95 5 43
2008 SW 74 14 0 6 0 3 3 94 6 35
2008 SW-01 71 16 0 6 0 3 3 93 7 31

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 87 9 0 0 4 0 0 96 4 47
2017 SW-02 87 9 0 0 4 0 0 96 4 44
2014 SW 77 9 5 0 5 2 2 90 5 43
2014 SW-02 78 10 5 0 2 2 2 92 3 41
2011 SW 85 4 4 2 2 0 2 91 4 46
2011 SW-01 84 5 5 2 2 0 2 90 5 43
2008 SW 74 9 3 0 3 0 11 94 3 35
2008 SW-01 71 10 3 0 3 0 13 93 4 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 94 2 0 0 2 0 2 98 2 47
2017 SW-02 93 2 0 0 2 0 2 98 2 44
2014 SW 77 2 7 0 5 5 5 87 5 43
2014 SW-02 78 2 7 0 2 5 5 89 3 41
2011 SW 83 7 2 0 2 0 7 95 2 46
2011 SW-01 81 7 2 0 2 0 7 95 3 43
2008 SW 86 0 3 3 0 0 9 94 3 35
2008 SW-01 87 0 0 3 0 0 10 96 4 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 83 4 0 2 2 2 6 96 4 47
2017 SW-02 84 5 0 2 2 0 7 95 5 44
2014 SW 60 16 2 0 5 7 9 92 6 43
2014 SW-02 61 17 2 0 2 7 10 94 3 41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 87 6 2 0 0 0 4 98 0 47
2017 SW-02 86 7 2 0 0 0 5 98 0 44
2014 SW 70 12 2 2 0 2 12 95 3 43
2014 SW-02 71 12 2 2 0 2 10 94 3 41
2011 SW 65 20 7 0 2 0 7 91 2 46
2011 SW-01 65 19 7 0 2 0 7 90 3 43
2008 SW 80 11 0 3 0 3 3 97 3 35
2008 SW-01 77 13 0 3 0 3 3 97 3 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 28 72 47
2017 SW-02 25 75 44
2014 SW 23 77 43
2014 SW-02 24 76 41

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SW 77 13
2017 SW-02 82 11
2014 SW 90 10
2014 SW-02 90 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SW 53 13
2017 SW-02 54 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 SW 50 10
2014 SW-02 50 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SW 61 13
2017 SW-02 54 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 SW 38 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SW 46 13
2017 SW-02 55 11
2014 SW 50 10
2014 SW-02 50 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SW 46 13
2017 SW-02 46 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11
2014 SW 0 10
2014 SW-02 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SW 61 13
2017 SW-02 63 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 SW-02 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SW 69 13
2017 SW-02 72 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 SW 53 13
2017 SW-02 63 11

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 SW 0 10
2014 SW-02 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 SW 0 10
2014 SW-02 0 10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 SW 0 10
2014 SW-02 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SW 0 13
2017 SW-02 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SW 0 12
2017 SW-02 0 10
2014 SW 0 10
2014 SW-02 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 SW 0 12
2017 SW-02 0 10
2014 SW 0 10
2014 SW-02 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SW 0 12
2017 SW-02 0 10
2014 SW 0 10
2014 SW-02 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 SW 0 10
2014 SW-02 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 SW 0 10
2014 SW-02 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SW 59 12
2017 SW-02 61 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SW 0 12
2017 SW-02 0 10
2014 SW 0 10
2014 SW-02 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SW 58 12
2017 SW-02 70 10
2014 SW 70 10
2014 SW-02 70 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SW 0 12
2017 SW-02 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 93 7 13
2017 SW-02 92 8 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 15 17 8 13 34 4 38 34 47
2017 SW-02 9 16 16 9 11 34 5 41 33 44
2014 SW 5 10 20 20 24 17 5 19 56 41
2014 SW-02 5 10 20 20 23 18 5 19 55 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 34 19 6 15 13 0 54 24 47
2017 SW-02 14 36 18 7 14 11 0 57 23 44
2014 SW 5 24 15 20 17 20 0 36 45 41
2014 SW-02 5 25 13 20 18 20 0 38 47 40
2011 SW 24 35 13 13 9 7 0 63 23 46
2011 SW-01 23 35 14 12 9 7 0 63 23 43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 13 87 46
2017 SW-02 14 86 43
2014 SW 12 88 43
2014 SW-02 12 88 41

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 19 15 9 4 38 2 54 21 47
2017 SW-02 14 18 16 7 5 39 2 54 19 44
2014 SW 7 14 24 14 5 36 0 33 30 42
2014 SW-02 7 15 24 15 2 37 0 35 27 41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 30 21 4 6 11 0 64 12 47
2017 SW-02 30 29 20 5 7 9 0 65 13 44
2014 SW 12 29 20 15 2 22 0 53 22 41
2014 SW-02 13 30 18 15 3 23 0 55 23 40
2011 SW 39 28 17 7 0 9 0 74 7 46
2011 SW-01 42 23 19 7 0 9 0 72 8 43

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 15 85 47
2017 SW-02 16 84 44
2014 SW 16 84 43
2014 SW-02 17 83 41

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 55 13 13 0 0 0 74 13 47
2017 SW-02 20 55 11 14 0 0 0 75 14 44
2014 SW 21 55 12 10 0 0 2 78 10 42
2014 SW-02 23 55 10 10 0 0 3 79 10 40
2011 SW 20 48 4 13 13 0 2 69 27 46
2011 SW-01 19 49 5 14 14 0 0 67 28 43
2008 SW 17 49 3 14 9 3 6 72 25 35
2008 SW-01 16 52 3 16 10 3 0 70 27 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 6 32 15 13 11 24 0 50 31 47
2017 SW-02 7 34 14 11 11 23 0 53 30 44
2014 SW 7 21 16 19 9 26 2 39 39 43
2014 SW-02 7 22 15 20 7 27 2 41 38 41
2011 SW 4 26 15 15 11 28 0 42 36 46
2011 SW-01 5 21 16 16 12 30 0 37 40 43

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 30 34 13 2 0 22 0 81 3 47
2017 SW-02 32 34 14 2 0 18 0 81 3 44
2014 SW 28 30 16 9 2 12 2 68 14 43
2014 SW-02 29 29 17 7 2 12 2 69 11 41
2011 SW 28 28 15 11 0 13 4 68 13 46
2011 SW-01 28 28 16 12 0 12 5 67 14 43
2008 SW 17 29 23 9 3 14 6 57 14 35
2008 SW-01 19 29 26 10 0 16 0 58 12 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 40 19 2 2 21 0 70 5 47
2017 SW-02 16 41 18 2 2 21 0 71 5 44
2014 SW 16 16 14 14 9 28 2 47 33 43
2014 SW-02 17 15 15 15 7 29 2 46 32 41
2011 SW 24 37 9 15 0 15 0 72 18 46
2011 SW-01 26 35 9 16 0 14 0 70 19 43
2008 SW 17 31 11 11 6 17 6 63 22 35
2008 SW-01 19 32 13 13 3 19 0 64 20 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 62 23 2 2 8 2 0 87 11 47
2017 SW-02 64 23 2 2 7 2 0 88 9 44

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 55 21 9 4 6 4 0 80 11 47
2017 SW-02 57 23 7 4 5 5 0 83 9 44

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 46 13 13 6 0 0 68 19 47
2017 SW-02 23 47 9 14 7 0 0 70 21 44

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 4 55 4 21 13 2 0 61 35 47
2017 SW-02 5 57 5 20 11 2 0 63 33 44

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 11 30 19 15 23 2 0 42 39 47
2017 SW-02 9 30 18 16 25 2 0 40 42 44

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 26 23 19 21 2 0 35 42 47
2017 SW-02 7 23 25 21 23 2 0 30 44 44

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 34 21 6 11 6 0 59 18 47
2017 SW-02 16 36 22 7 11 7 0 56 20 44

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 17 25 13 25 0 4 33 40 47
2017 SW-02 14 18 25 11 27 0 5 33 41 44

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 32 38 13 4 4 0 9 77 9 47
2017 SW-02 30 38 14 5 5 0 9 75 10 44

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 32 21 15 9 0 0 55 23 47
2017 SW-02 23 29 23 16 9 0 0 52 25 44

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 34 17 17 4 2 2 60 22 47
2017 SW-02 21 34 18 18 5 2 2 57 24 44

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 30 34 11 9 0 2 46 20 47
2017 SW-02 14 27 36 11 9 0 2 42 21 44

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 42 19 6 13 0 2 61 20 47
2017 SW-02 14 45 21 7 11 0 2 60 19 44

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 28 31 13 13 0 2 42 27 46
2017 SW-02 12 25 33 14 14 0 2 38 29 43

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 40 32 13 11 2 0 2 74 13 47
2017 SW-02 39 32 14 11 2 0 2 72 14 44

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 49 30 9 6 2 0 4 82 9 47
2017 SW-02 50 29 9 7 0 0 5 83 7 44

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 32 40 11 11 4 0 2 74 15 47
2017 SW-02 30 41 11 11 5 0 2 72 16 44

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 58 17 6 11 4 0 4 78 15 47
2017 SW-02 57 18 7 11 2 0 5 79 14 44

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 56 0 2 0 0 2 39 96 0 46
2017 SW-02 53 0 2 0 0 2 42 96 0 43

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 43 30 9 2 2 0 13 85 5 46
2017 SW-02 39 32 9 2 2 0 14 84 6 43

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 21 13 6 17 0 9 61 26 47
2017 SW-02 32 23 13 7 16 0 9 60 25 44

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 45 36 11 2 2 0 4 84 4 47
2017 SW-02 41 38 11 2 2 0 5 83 5 44

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 6 26 38 21 9 0 0 32 30 47
2017 SW-02 5 27 39 20 9 0 0 32 30 44

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 27 36 21 0 0 0 21 43 47
2017 SW-02 16 29 36 18 0 0 0 18 46 44
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 32 32 9 11 2 0 15 85 47
2017 SW-02 14 34 29 9 11 2 0 14 86 44

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 21 39
2017 SW-02 22 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 15 39
2017 SW-02 16 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 21 39
2017 SW-02 19 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SW 36 39
2017 SW-02 35 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SW 5 39
2017 SW-02 5 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SW 59 39
2017 SW-02 62 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SW 2 49 23 10 5 10 39
2017 SW-02 2 46 24 11 5 11 37

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 13 18 13 33 0 10 29 51 39
2017 SW-02 14 11 19 11 35 0 11 27 52 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 3 5 10 23 49 3 7 9 80 39
2017 SW-02 3 5 11 22 49 3 8 9 79 37
Report a problem or mistake on this page
Date modified: