2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PH

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 27 58 8 0 8 0 0 84 8 24
2017 PH-01 18 59 12 0 12 0 0 76 12 17
2014 PH 24 59 10 3 3 0 0 83 7 29
2014 PH-01 25 58 13 4 0 0 0 83 4 24
2011 PH 32 53 11 0 5 0 0 84 5 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 63 15 4 7 0 4 73 12 25
2017 PH-01 6 61 22 0 11 0 0 67 11 18

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 44 45 7 0 4 0 0 89 4 25
2017 PH-01 33 50 11 0 6 0 0 83 6 18
2014 PH 45 48 3 0 3 0 0 93 3 29
2014 PH-01 50 46 4 0 0 0 0 96 0 24
2011 PH 58 32 5 0 5 0 0 89 5 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 56 4 4 4 0 0 89 7 25
2017 PH-01 28 56 6 6 6 0 0 83 11 18
2014 PH 41 45 10 0 3 0 0 86 3 29
2014 PH-01 46 42 13 0 0 0 0 88 0 24
2011 PH 47 42 5 0 5 0 0 89 5 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 44 19 7 7 0 0 66 15 25
2017 PH-01 22 39 22 6 11 0 0 61 17 18
2014 PH 21 38 28 3 3 3 3 63 7 29
2014 PH-01 21 42 25 4 0 4 4 68 5 24
2011 PH 26 47 21 5 0 0 0 74 5 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 48 19 7 4 0 0 70 11 25
2017 PH-01 22 44 17 11 6 0 0 67 17 18
2014 PH 21 48 24 3 3 0 0 69 7 29
2014 PH-01 21 50 25 4 0 0 0 71 4 24
2011 PH 26 42 21 11 0 0 0 68 11 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 26 22 7 11 7 4 54 21 25
2017 PH-01 22 17 28 11 17 6 0 41 29 18
2014 PH 38 17 24 3 3 10 3 64 8 29
2014 PH-01 38 21 21 4 0 13 4 70 5 24
2011 PH 21 32 32 5 5 5 0 56 11 19
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 22 19 15 11 7 0 52 28 25
2017 PH-01 22 22 22 17 6 11 0 50 25 18
2014 PH 31 38 14 14 3 0 0 69 17 29
2014 PH-01 29 42 13 13 4 0 0 71 17 24
2011 PH 5 42 37 0 16 0 0 47 16 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 41 22 4 11 0 0 63 15 25
2017 PH-01 22 44 22 6 6 0 0 67 11 18
2014 PH 38 38 10 7 7 0 0 76 14 29
2014 PH-01 38 42 13 4 4 0 0 79 8 24
2011 PH 5 47 32 5 11 0 0 53 16 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 45 15 4 15 0 0 67 18 25
2017 PH-01 22 50 11 6 11 0 0 72 17 18
2014 PH 55 17 21 7 0 0 0 72 7 29
2014 PH-01 58 21 17 4 0 0 0 79 4 24

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 41 15 0 7 19 4 72 9 25
2017 PH-01 17 44 11 0 0 22 6 85 0 18
2014 PH 24 34 10 14 7 10 0 65 23 29
2014 PH-01 21 38 8 17 4 13 0 67 24 24
2011 PH 11 42 26 11 0 11 0 59 12 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 42 16 8 7 12 4 64 18 24
2017 PH-01 18 35 12 12 0 18 6 69 15 17
2014 PH 14 41 14 14 7 10 0 62 23 29
2014 PH-01 8 46 13 17 4 13 0 62 24 24
2011 PH 0 53 32 11 5 0 0 53 16 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 29 15 11 15 19 4 48 33 25
2017 PH-01 11 22 17 6 11 28 6 50 25 18
2014 PH 17 31 17 17 14 3 0 50 32 29
2014 PH-01 13 38 13 21 13 4 0 52 35 24
2011 PH 5 32 32 16 5 11 0 41 24 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 19 11 26 4 15 4 50 36 25
2017 PH-01 22 11 17 22 0 22 6 46 31 18
2014 PH 21 10 34 10 10 14 0 36 24 29
2014 PH-01 21 8 33 13 8 17 0 35 25 24
2011 PH 0 32 47 11 5 5 0 33 17 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 22 26 15 4 19 4 43 24 25
2017 PH-01 6 28 17 17 6 22 6 46 31 18
2014 PH 10 34 28 14 10 3 0 46 25 29
2014 PH-01 13 29 29 17 8 4 0 43 26 24
2011 PH 0 42 42 11 5 0 0 42 16 19
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 55 22 0 15 0 0 63 15 25
2017 PH-01 6 44 33 0 17 0 0 50 17 18
2014 PH 10 45 21 14 7 0 3 57 21 29
2014 PH-01 8 50 21 8 8 0 4 61 17 24
2011 PH 11 58 16 5 11 0 0 68 16 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 52 15 0 0 0 0 85 0 25
2017 PH-01 39 50 11 0 0 0 0 89 0 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 30 7 26 26 0 0 41 52 25
2017 PH-01 6 28 6 39 22 0 0 33 61 18
2014 PH 7 34 31 21 7 0 0 41 28 29
2014 PH-01 8 29 29 25 8 0 0 38 33 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 41 26 15 4 0 4 53 19 25
2017 PH-01 6 33 33 22 6 0 0 39 28 18
2014 PH 14 38 28 17 3 0 0 52 21 29
2014 PH-01 17 42 25 17 0 0 0 58 17 24
2011 PH 11 32 42 5 11 0 0 42 16 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 29 19 11 29 11 0 0 48 41 25
2017 PH-01 28 17 17 22 17 0 0 44 39 18
2014 PH 31 52 10 7 0 0 0 83 7 29
2014 PH-01 29 50 13 8 0 0 0 79 8 24
2011 PH 21 53 21 0 5 0 0 74 5 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 22 11 18 4 7 0 64 24 25
2017 PH-01 39 22 11 17 6 6 0 65 24 18
2014 PH 31 34 14 10 3 3 3 70 15 29
2014 PH-01 29 38 13 13 4 4 0 70 17 24
2011 PH 21 37 21 11 5 5 0 61 17 19

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 44 15 11 11 0 4 61 23 25
2017 PH-01 6 50 17 17 11 0 0 56 28 18
2014 PH 14 45 21 14 7 0 0 59 21 29
2014 PH-01 13 46 21 13 8 0 0 58 21 24
2011 PH 16 53 16 5 11 0 0 68 16 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 59 30 4 4 4 0 0 89 7 25
2017 PH-01 56 28 6 6 6 0 0 83 11 18
2014 PH 45 41 14 0 0 0 0 86 0 29
2014 PH-01 50 38 13 0 0 0 0 88 0 24
2011 PH 53 37 5 0 5 0 0 89 5 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 48 44 0 4 4 0 0 93 7 25
2017 PH-01 50 39 0 6 6 0 0 89 11 18
2014 PH 55 38 3 3 0 0 0 93 3 29
2014 PH-01 58 38 0 4 0 0 0 96 4 24
2011 PH 58 32 5 0 5 0 0 89 5 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 25 11 26 15 19 0 4 38 35 25
2017 PH-01 11 17 22 22 28 0 0 28 50 18
2014 PH 17 31 14 21 7 7 3 54 31 29
2014 PH-01 17 33 13 17 8 8 4 57 29 24
2011 PH 11 53 21 0 11 5 0 67 11 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 11 34 11 22 4 4 27 36 25
2017 PH-01 0 6 39 17 28 6 6 6 50 18
2014 PH 17 7 17 24 17 3 14 29 50 29
2014 PH-01 17 8 21 21 17 4 13 30 45 24
2011 PH 5 26 26 21 11 0 11 35 35 19

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 55 11 11 7 0 4 69 19 25
2017 PH-01 11 50 17 11 11 0 0 61 22 18
2014 PH 28 48 14 3 7 0 0 76 10 29
2014 PH-01 25 54 13 4 4 0 0 79 8 24
2011 PH 21 63 11 0 5 0 0 84 5 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 48 18 11 7 0 4 62 19 25
2017 PH-01 11 50 17 11 11 0 0 61 22 18
2014 PH 21 48 21 3 7 0 0 69 10 29
2014 PH-01 21 46 25 4 4 0 0 67 8 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 48 7 19 4 0 4 69 23 25
2017 PH-01 11 56 6 22 6 0 0 67 28 18
2014 PH 28 31 24 7 10 0 0 59 17 29
2014 PH-01 25 33 29 4 8 0 0 58 13 24
2011 PH 26 53 11 5 5 0 0 79 11 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 34 22 15 0 7 4 58 17 25
2017 PH-01 6 33 28 22 0 6 6 44 25 18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 34 33 11 7 11 0 4 69 19 25
2017 PH-01 39 33 11 0 17 0 0 72 17 18
2014 PH 28 52 10 3 7 0 0 79 10 29
2014 PH-01 33 50 8 4 4 0 0 83 8 24
2011 PH 53 37 5 5 0 0 0 89 5 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 33 19 11 19 7 4 45 34 25
2017 PH-01 11 17 28 17 17 11 0 31 38 18
2014 PH 14 17 14 21 24 3 7 35 50 29
2014 PH-01 17 17 13 13 29 4 8 38 48 24
2011 PH 11 16 11 11 32 11 11 33 53 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 30 48 15 7 0 0 0 78 7 25
2017 PH-01 44 28 17 11 0 0 0 72 11 18
2014 PH 38 31 17 10 3 0 0 69 14 29
2014 PH-01 42 33 13 13 0 0 0 75 13 24
2011 PH 42 37 21 0 0 0 0 79 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 37 4 4 7 7 19 80 15 25
2017 PH-01 28 39 0 0 11 0 22 86 14 18
2014 PH 34 21 14 10 3 3 14 67 17 29
2014 PH-01 38 17 17 8 0 4 17 68 11 24
2011 PH 11 37 11 11 16 16 0 56 31 19

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PH 7 78 15 25
2017 PH-01 11 67 22 18
2014 PH 3 79 17 29
2014 PH-01 4 83 13 24
2011 PH 6 72 22 18
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 40 41 15 4 0 0 0 81 4 25
2017 PH-01 33 50 17 0 0 0 0 83 0 18
2014 PH 28 59 7 3 3 0 0 86 7 29
2014 PH-01 25 63 8 4 0 0 0 88 4 24
2011 PH 16 63 21 0 0 0 0 79 0 19

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 52 19 4 0 11 0 75 4 25
2017 PH-01 11 50 22 6 0 11 0 69 6 18
2014 PH 14 45 31 7 3 0 0 59 10 29
2014 PH-01 13 50 29 8 0 0 0 63 8 24
2011 PH 16 42 37 5 0 0 0 58 5 19

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 11 44 19 15 7 4 38 12 25
2017 PH-01 0 0 44 22 22 6 6 50 0 18
2014 PH 3 10 38 21 24 0 3 46 14 29
2014 PH-01 0 8 33 25 29 0 4 57 9 24
2011 PH 0 26 32 32 11 0 0 42 26 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 18 18 34 15 11 4 57 21 25
2017 PH-01 0 17 6 44 22 6 6 75 19 18
2014 PH 3 10 31 31 14 7 3 50 15 29
2014 PH-01 0 13 29 29 17 8 4 52 14 24
2011 PH 0 21 26 26 26 0 0 53 21 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 4 18 22 22 11 15 7 43 28 25
2017 PH-01 6 6 28 33 17 6 6 56 13 18
2014 PH 10 10 28 28 21 0 3 50 21 29
2014 PH-01 8 4 29 29 25 0 4 57 13 24
2011 PH 0 26 47 11 11 5 0 22 28 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 22 22 29 11 4 4 44 32 25
2017 PH-01 11 11 17 33 17 6 6 56 25 18
2014 PH 11 7 21 18 39 0 4 59 19 28
2014 PH-01 9 4 17 22 43 0 4 68 14 23
2011 PH 0 5 47 32 16 0 0 47 5 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 30 11 22 15 15 4 4 32 44 25
2017 PH-01 33 0 22 22 11 6 6 38 38 18
2014 PH 25 14 29 14 14 0 4 30 41 28
2014 PH-01 22 17 22 17 17 0 4 36 41 23
2011 PH 0 32 26 21 21 0 0 42 32 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 15 18 22 37 4 4 65 16 25
2017 PH-01 0 11 11 17 50 6 6 75 13 18
2014 PH 3 3 7 21 59 0 7 85 7 29
2014 PH-01 0 4 0 21 67 0 8 95 5 24
2011 PH 0 0 21 26 47 0 5 78 0 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 19 37 26 7 7 4 38 21 25
2017 PH-01 0 22 28 33 11 0 6 47 24 18
2014 PH 7 14 34 21 17 3 3 41 22 29
2014 PH-01 4 13 33 21 21 4 4 45 18 24

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 22 19 26 11 0 0 44 37 25
2017 PH-01 28 11 28 28 6 0 0 39 33 18
2014 PH 28 45 17 3 3 0 3 75 7 29
2014 PH-01 25 42 21 4 4 0 4 70 9 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 52 15 7 15 0 0 63 22 25
2017 PH-01 17 44 22 6 11 0 0 61 17 18
2014 PH 29 54 7 11 0 0 0 82 11 28
2014 PH-01 29 50 8 13 0 0 0 79 13 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 29 26 26 7 0 7 4 63 8 25
2017 PH-01 28 28 33 0 0 6 6 63 0 18
2014 PH 48 28 7 3 3 7 3 85 8 29
2014 PH-01 50 25 8 4 0 8 4 86 5 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 45 11 7 0 4 0 81 7 25
2017 PH-01 28 61 11 0 0 0 0 89 0 18
2014 PH 41 38 10 7 0 0 3 82 7 29
2014 PH-01 42 38 13 4 0 0 4 83 4 24
2011 PH 16 63 16 0 0 5 0 83 0 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 41 48 11 0 0 0 0 89 0 25
2017 PH-01 33 56 11 0 0 0 0 89 0 18
2014 PH 41 52 3 3 0 0 0 93 3 29
2014 PH-01 42 54 4 0 0 0 0 96 0 24
2011 PH 47 37 16 0 0 0 0 84 0 19

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 30 22 19 15 4 4 40 36 25
2017 PH-01 6 33 17 28 11 6 0 41 41 18
2014 PH 10 52 17 14 3 0 3 64 18 29
2014 PH-01 13 50 17 17 0 0 4 65 17 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 45 11 4 0 7 0 84 4 25
2017 PH-01 22 50 11 6 0 11 0 81 6 18
2014 PH 38 59 3 0 0 0 0 97 0 29
2014 PH-01 42 58 0 0 0 0 0 100 0 24
2011 PH 26 47 21 5 0 0 0 74 5 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 34 22 4 0 7 0 72 4 25
2017 PH-01 22 33 33 0 0 11 0 63 0 18
2014 PH 17 59 7 7 7 3 0 79 14 29
2014 PH-01 17 58 8 8 4 4 0 78 13 24
2011 PH 11 47 21 11 5 5 0 61 17 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 25 26 26 15 4 0 4 53 19 25
2017 PH-01 17 28 28 17 6 0 6 47 24 18
2014 PH 10 38 28 10 7 7 0 52 19 29
2014 PH-01 13 38 25 13 4 8 0 55 18 24
2011 PH 16 53 16 5 11 0 0 68 16 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 4 41 15 7 18 11 4 52 30 25
2017 PH-01 6 50 11 11 17 6 0 59 29 18
2014 PH 7 31 28 3 17 14 0 44 24 29
2014 PH-01 8 21 33 4 17 17 0 35 25 24
2011 PH 5 32 37 11 11 5 0 39 22 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 45 7 11 0 0 0 81 11 25
2017 PH-01 28 50 6 17 0 0 0 78 17 18
2014 PH 21 52 10 3 14 0 0 72 17 29
2014 PH-01 21 54 13 4 8 0 0 75 13 24
2011 PH 21 42 11 21 5 0 0 63 26 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 41 19 4 0 0 0 78 4 25
2017 PH-01 22 56 17 6 0 0 0 78 6 18
2014 PH 28 41 7 14 10 0 0 69 24 29
2014 PH-01 29 42 8 13 8 0 0 71 21 24
2011 PH 21 53 11 5 11 0 0 74 16 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 52 11 0 0 0 0 89 0 25
2017 PH-01 33 56 11 0 0 0 0 89 0 18
2014 PH 38 45 10 3 3 0 0 83 7 29
2014 PH-01 38 50 8 4 0 0 0 88 4 24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 59 34 7 0 0 0 0 93 0 25
2017 PH-01 61 28 11 0 0 0 0 89 0 18
2014 PH 66 24 3 3 0 0 3 93 4 29
2014 PH-01 67 21 4 4 0 0 4 91 4 24
2011 PH 63 26 11 0 0 0 0 89 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 66 26 4 0 4 0 0 93 4 25
2017 PH-01 61 28 6 0 6 0 0 89 6 18
2014 PH 69 28 3 0 0 0 0 97 0 29
2014 PH-01 71 25 4 0 0 0 0 96 0 24
2011 PH 74 16 11 0 0 0 0 89 0 19

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 70 15 7 0 4 0 4 88 4 25
2017 PH-01 67 11 11 0 6 0 6 82 6 18
2014 PH 72 10 7 3 3 0 3 86 7 29
2014 PH-01 75 4 8 4 4 0 4 83 9 24
2011 PH 47 26 11 5 5 5 0 78 11 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 81 11 0 4 0 0 4 96 4 25
2017 PH-01 78 11 0 6 0 0 6 94 6 18
2014 PH 76 10 7 0 7 0 0 86 7 29
2014 PH-01 79 8 4 0 8 0 0 88 8 24
2011 PH 58 5 11 5 16 5 0 67 22 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 70 15 4 4 0 4 4 92 4 25
2017 PH-01 67 11 6 6 0 6 6 88 6 18
2014 PH 55 21 3 7 3 3 7 85 12 29
2014 PH-01 54 21 0 8 4 4 8 86 14 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 59 26 4 4 0 4 4 92 4 25
2017 PH-01 50 28 6 6 0 6 6 88 6 18
2014 PH 59 28 3 0 3 0 7 93 4 29
2014 PH-01 63 25 4 0 4 0 4 91 4 24
2011 PH 79 11 5 0 5 0 0 89 5 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH 26 74 25
2017 PH-01 28 72 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 19 15 0 15 15 15 58 21 25
2017 PH-01 17 17 17 0 11 22 17 55 18 18
2014 PH 10 21 34 3 7 17 7 41 14 29
2014 PH-01 13 17 38 4 4 21 4 39 11 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 43 12 4 11 4 8 70 17 24
2017 PH-01 12 53 12 6 6 6 6 73 13 17
2014 PH 24 38 17 10 3 3 3 67 15 29
2014 PH-01 25 38 17 8 4 4 4 68 14 24
2011 PH 11 63 21 0 0 5 0 78 0 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PH 0 100 29
2014 PH-01 0 100 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 22 7 4 7 22 15 71 17 25
2017 PH-01 17 28 6 6 0 33 11 80 10 18
2014 PH 14 21 21 7 0 31 7 56 11 29
2014 PH-01 17 21 17 8 0 33 4 60 13 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 41 4 7 7 7 11 78 18 25
2017 PH-01 17 50 0 11 0 11 11 86 14 18
2014 PH 24 38 10 10 0 14 3 75 13 29
2014 PH-01 25 33 13 8 0 17 4 74 11 24
2011 PH 42 37 11 0 0 11 0 88 0 19

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 51 15 7 0 0 4 77 8 25
2017 PH-01 22 50 22 6 0 0 0 72 6 18
2014 PH 10 52 14 14 7 0 3 64 21 29
2014 PH-01 13 46 13 17 8 0 4 61 26 24
2011 PH 11 32 21 21 11 5 0 44 33 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 44 26 0 4 22 4 60 5 25
2017 PH-01 0 28 39 0 0 33 0 42 0 18
2014 PH 7 31 34 3 3 21 0 48 9 29
2014 PH-01 8 25 33 4 4 25 0 44 11 24
2011 PH 0 16 47 0 5 32 0 23 8 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 45 7 7 0 11 4 83 8 25
2017 PH-01 17 61 6 0 0 17 0 93 0 18
2014 PH 24 45 17 0 3 10 0 77 4 29
2014 PH-01 25 50 13 0 4 8 0 82 5 24
2011 PH 11 42 26 5 0 16 0 63 6 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 37 11 4 0 22 4 80 5 25
2017 PH-01 17 44 11 6 0 22 0 79 7 18
2014 PH 28 38 10 3 0 21 0 83 4 29
2014 PH-01 29 42 8 0 0 21 0 89 0 24
2011 PH 26 37 16 0 0 21 0 80 0 19
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 49 22 0 11 0 0 67 11 25
2017 PH-01 17 50 28 0 6 0 0 67 6 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 52 4 19 7 0 0 71 26 25
2017 PH-01 28 44 6 22 0 0 0 72 22 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 33 22 11 11 4 4 52 24 25
2017 PH-01 11 22 28 11 17 6 6 38 31 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 37 15 7 33 0 0 44 41 25
2017 PH-01 6 39 17 6 33 0 0 44 39 18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 29 19 22 22 4 0 4 50 27 25
2017 PH-01 33 22 28 6 6 0 6 59 12 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 29 26 19 19 0 0 37 37 25
2017 PH-01 11 33 17 17 22 0 0 44 39 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 34 19 19 12 12 0 4 56 24 24
2017 PH-01 41 18 6 12 18 0 6 63 31 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 19 19 27 23 0 0 31 50 24
2017 PH-01 17 28 17 11 28 0 0 44 39 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 52 7 4 15 0 0 22 76 19 25
2017 PH-01 61 0 6 17 0 0 17 73 20 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 41 15 15 4 0 0 66 19 25
2017 PH-01 17 44 17 17 6 0 0 61 22 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 34 19 7 4 0 4 69 12 25
2017 PH-01 28 39 22 6 6 0 0 67 11 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 52 22 4 0 4 4 72 4 25
2017 PH-01 22 56 11 6 0 0 6 82 6 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 30 29 26 4 4 4 4 64 8 25
2017 PH-01 44 11 28 6 6 0 6 59 12 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 34 33 4 0 0 4 62 4 25
2017 PH-01 22 44 28 0 0 0 6 71 0 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 41 37 15 7 0 0 0 78 7 25
2017 PH-01 39 33 17 11 0 0 0 72 11 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 67 7 7 4 11 0 4 77 15 25
2017 PH-01 67 6 11 6 6 0 6 76 12 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 37 22 4 4 0 0 70 7 25
2017 PH-01 28 39 22 6 6 0 0 67 11 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 49 26 11 4 11 0 0 74 15 25
2017 PH-01 50 22 17 6 6 0 0 72 11 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 59 0 15 0 0 0 26 80 0 25
2017 PH-01 61 0 6 0 0 0 33 92 0 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 70 11 7 4 0 0 7 88 4 25
2017 PH-01 67 6 11 6 0 0 11 81 6 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 63 22 7 4 4 0 0 85 7 25
2017 PH-01 61 28 11 0 0 0 0 89 0 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 44 37 11 4 4 0 0 81 7 25
2017 PH-01 39 39 11 6 6 0 0 78 11 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 4 37 26 19 15 0 0 41 33 25
2017 PH-01 6 44 17 22 11 0 0 50 33 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 15 26 30 11 0 0 41 33 25
2017 PH-01 17 17 22 33 11 0 0 44 33 18
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 34 18 15 15 0 0 19 81 25
2017 PH-01 22 44 17 17 0 0 0 22 78 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 31 20
2017 PH-01 7 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 18 20
2017 PH-01 0 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 9 20
2017 PH-01 7 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PH 27 20
2017 PH-01 21 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PH 5 20
2017 PH-01 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PH 55 20
2017 PH-01 79 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PH 28 37 27 5 0 5 20
2017 PH-01 43 43 14 0 0 0 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 27 5 14 9 14 18 59 34 20
2017 PH-01 14 14 7 14 7 21 21 50 38 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 13 0 18 32 9 18 31 69 20
2017 PH-01 14 7 0 14 21 14 29 38 63 14
Report a problem or mistake on this page
Date modified: