2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 48 10 11 6 0 0 72 18 393
2017 NU-03 21 50 11 11 7 0 0 71 18 308
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 41 39 8 10 2 0 0 80 12 51
2014 NU 23 43 14 13 7 0 0 66 20 478
2014 NU-03 21 42 15 14 8 0 0 64 22 384
2014 NU-04 12 50 19 12 8 0 0 62 19 26
2014 NU-05 44 41 7 9 0 0 0 85 9 46
2011 NU 32 45 12 8 4 0 0 76 12 560
2011 NU-02 21 43 6 19 11 0 0 64 30 47
2011 NU-03 33 44 12 7 3 0 0 78 10 401
2011 NU-04 21 48 21 3 7 0 0 69 10 29
2011 NU-05 41 41 9 7 2 0 0 81 9 54
2008 NU 32 46 10 9 3 0 0 78 12 353
2008 NU-02 19 51 5 14 11 0 0 70 24 37
2008 NU-03 31 46 11 9 3 0 0 77 12 236
2008 NU-04 26 47 16 11 0 0 0 74 11 19
2008 NU-05 48 40 5 8 0 0 0 88 8 40

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 37 13 16 14 0 0 57 30 391
2017 NU-03 16 37 15 16 15 0 0 53 32 306
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 29 41 8 12 10 0 0 71 22 51

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 47 37 10 4 2 0 0 84 6 393
2017 NU-03 44 39 12 4 3 0 0 82 6 308
2017 NU-04 42 42 0 17 0 0 0 83 17 12
2017 NU-05 63 27 6 2 2 0 0 90 4 51
2014 NU 50 36 9 4 2 0 0 85 5 476
2014 NU-03 47 37 10 4 2 0 0 84 6 382
2014 NU-04 46 42 4 4 4 0 0 88 8 26
2014 NU-05 78 15 7 0 0 0 0 93 0 46
2011 NU 55 36 7 2 1 0 0 91 2 560
2011 NU-02 49 38 6 6 0 0 0 87 6 47
2011 NU-03 54 37 6 1 1 0 0 91 2 401
2011 NU-04 45 45 10 0 0 0 0 90 0 29
2011 NU-05 72 22 6 0 0 0 0 94 0 54

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 31 46 13 7 3 0 0 77 10 393
2017 NU-03 29 47 13 7 4 0 0 76 10 308
2017 NU-04 42 33 8 8 8 0 0 75 17 12
2017 NU-05 39 39 12 10 0 0 0 78 10 51
2014 NU 30 45 13 8 3 0 0 76 11 476
2014 NU-03 29 46 13 8 3 1 0 75 12 383
2014 NU-04 12 56 16 8 8 0 0 68 16 25
2014 NU-05 50 33 13 4 0 0 0 83 4 46
2011 NU 42 44 8 5 2 0 0 86 6 561
2011 NU-02 34 49 6 9 2 0 0 83 11 47
2011 NU-03 42 43 9 4 2 0 0 85 6 402
2011 NU-04 41 45 7 7 0 0 0 86 7 29
2011 NU-05 52 35 6 7 0 0 0 87 7 54
2008 NU 43 45 6 5 1 0 0 88 6 356
2008 NU-02 32 54 0 11 3 0 0 86 14 37
2008 NU-03 41 46 7 5 2 0 0 87 6 239
2008 NU-04 37 47 11 5 0 0 0 84 5 19
2008 NU-05 55 40 3 3 0 0 0 95 3 40

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 18 31 24 14 13 1 0 50 26 392
2017 NU-03 15 31 25 14 14 1 0 46 28 308
2017 NU-04 42 25 8 8 17 0 0 67 25 12
2017 NU-05 32 32 18 8 10 0 0 64 18 50
2014 NU 12 28 22 21 17 1 0 40 38 478
2014 NU-03 10 28 23 22 17 1 0 38 39 384
2014 NU-04 4 27 23 23 23 0 0 31 46 26
2014 NU-05 31 31 11 15 13 0 0 61 28 46
2011 NU 19 38 22 11 9 0 0 57 20 560
2011 NU-02 9 36 21 15 19 0 0 45 34 47
2011 NU-03 18 39 23 11 8 0 0 58 19 401
2011 NU-04 7 48 21 7 17 0 0 55 24 29
2011 NU-05 33 33 13 7 11 2 0 68 19 54

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 35 20 16 10 0 0 54 26 393
2017 NU-03 15 35 22 16 12 0 0 50 28 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 35 35 10 16 4 0 0 71 20 51
2014 NU 13 31 20 21 14 1 0 44 36 477
2014 NU-03 11 31 20 22 15 1 0 42 37 383
2014 NU-04 4 35 23 19 19 0 0 38 38 26
2014 NU-05 33 31 13 15 8 0 0 63 24 46
2011 NU 18 40 23 11 7 1 0 59 18 559
2011 NU-02 9 38 23 15 15 0 0 47 30 47
2011 NU-03 18 41 23 13 5 1 0 59 18 400
2011 NU-04 14 34 31 7 14 0 0 48 21 29
2011 NU-05 30 44 11 6 9 0 0 74 15 54
2008 NU 19 42 19 15 5 0 0 61 20 356
2008 NU-02 16 30 27 16 11 0 0 46 27 37
2008 NU-03 15 46 19 15 5 0 0 61 20 239
2008 NU-04 32 32 16 21 0 0 0 63 21 19
2008 NU-05 35 35 13 13 5 0 0 70 18 40

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 26 21 17 13 4 0 47 31 392
2017 NU-03 17 26 22 17 14 4 0 45 32 308
2017 NU-04 33 33 0 17 17 0 0 67 33 12
2017 NU-05 24 22 28 12 8 4 2 49 21 50
2014 NU 16 25 18 19 17 5 1 43 38 476
2014 NU-03 14 26 18 19 18 5 1 42 39 382
2014 NU-04 12 31 8 19 23 8 0 46 46 26
2014 NU-05 33 20 22 13 11 2 0 54 24 46
2011 NU 19 30 19 16 10 7 0 53 28 560
2011 NU-02 6 40 11 17 15 11 0 52 36 47
2011 NU-03 20 28 19 15 10 7 0 52 27 401
2011 NU-04 7 48 21 7 14 3 0 57 21 29
2011 NU-05 20 31 19 19 7 4 0 54 27 54
2008 NU 21 31 21 14 8 6 0 55 23 355
2008 NU-02 27 16 24 14 14 5 0 46 29 37
2008 NU-03 17 33 21 13 9 7 0 54 24 238
2008 NU-04 21 26 26 16 5 5 0 50 22 19
2008 NU-05 33 30 20 13 5 0 0 63 18 40
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 32 38 14 8 7 1 0 71 15 393
2017 NU-03 28 39 15 8 8 2 0 68 16 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 49 31 12 8 0 0 0 80 8 51
2014 NU 26 33 18 14 8 1 0 59 22 478
2014 NU-03 24 32 18 15 9 1 0 57 24 384
2014 NU-04 19 46 15 15 4 0 0 65 19 26
2014 NU-05 44 30 17 7 2 0 0 74 9 46
2011 NU 30 36 14 10 8 2 0 67 19 559
2011 NU-02 30 38 11 9 9 4 0 71 18 47
2011 NU-03 27 37 13 10 9 2 0 66 20 401
2011 NU-04 28 38 17 17 0 0 0 66 17 29
2011 NU-05 45 30 15 2 8 0 0 75 9 53
2008 NU 29 33 19 8 8 2 0 64 16 355
2008 NU-02 27 30 35 0 5 0 3 58 6 37
2008 NU-03 28 33 17 9 9 3 0 63 19 238
2008 NU-04 32 21 32 5 11 0 0 53 16 19
2008 NU-05 30 38 15 10 5 3 0 69 15 40

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 35 40 11 9 6 0 0 75 14 393
2017 NU-03 31 41 12 9 6 0 0 72 16 308
2017 NU-04 42 42 0 8 8 0 0 83 17 12
2017 NU-05 53 31 10 6 0 0 0 84 6 51
2014 NU 26 39 16 13 6 0 0 65 19 477
2014 NU-03 23 40 16 14 7 0 0 63 20 383
2014 NU-04 19 42 15 15 8 0 0 62 23 26
2014 NU-05 50 30 11 7 2 0 0 80 9 46
2011 NU 30 38 14 9 8 1 0 69 18 559
2011 NU-02 32 36 11 13 6 2 0 70 20 47
2011 NU-03 28 39 14 8 10 1 0 68 18 401
2011 NU-04 34 31 21 14 0 0 0 66 14 29
2011 NU-05 38 38 9 9 6 0 0 75 15 53
2008 NU 31 35 15 12 6 1 1 67 18 354
2008 NU-02 22 38 16 16 5 0 3 61 22 37
2008 NU-03 32 34 14 12 7 1 0 66 19 238
2008 NU-04 16 37 26 21 0 0 0 53 21 19
2008 NU-05 36 38 13 10 3 0 0 74 13 39

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 41 31 13 7 7 0 0 72 14 392
2017 NU-03 37 32 14 7 9 0 0 69 16 307
2017 NU-04 67 8 8 8 8 0 0 75 17 12
2017 NU-05 53 33 4 10 0 0 0 86 10 51
2014 NU 30 35 16 9 9 0 0 65 19 477
2014 NU-03 28 34 17 10 11 0 0 63 21 384
2014 NU-04 27 38 15 15 4 0 0 65 19 26
2014 NU-05 44 36 13 4 2 0 0 80 7 45

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 31 21 12 12 5 0 52 26 392
2017 NU-03 15 31 22 13 14 6 0 48 28 307
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 37 24 20 14 6 0 0 61 20 51
2014 NU 12 30 25 17 12 4 0 44 30 478
2014 NU-03 10 28 26 17 14 4 0 40 33 384
2014 NU-04 8 50 19 12 12 0 0 58 23 26
2014 NU-05 33 33 15 17 0 2 0 67 17 46
2011 NU 12 32 25 14 14 4 1 46 28 561
2011 NU-02 4 34 17 9 36 0 0 38 45 47
2011 NU-03 12 31 26 14 12 5 1 46 27 402
2011 NU-04 7 31 31 14 14 3 0 39 29 29
2011 NU-05 24 26 28 13 9 0 0 50 22 54

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 15 29 19 17 18 2 1 45 36 392
2017 NU-03 11 28 20 18 20 3 1 41 39 307
2017 NU-04 25 33 17 17 8 0 0 58 25 12
2017 NU-05 29 27 18 16 10 0 0 57 25 51
2014 NU 11 23 22 23 20 1 0 34 44 478
2014 NU-03 9 22 22 23 22 2 0 32 46 384
2014 NU-04 8 19 35 23 15 0 0 27 38 26
2014 NU-05 22 33 20 20 6 0 0 55 26 46
2011 NU 12 29 21 18 16 3 1 42 35 561
2011 NU-02 2 32 9 23 32 2 0 35 57 47
2011 NU-03 11 27 24 19 15 3 1 40 35 402
2011 NU-04 14 28 28 10 17 3 0 43 29 29
2011 NU-05 28 31 15 11 13 2 0 60 25 54
2008 NU 17 28 20 17 16 3 0 46 33 354
2008 NU-02 8 16 16 22 38 0 0 24 59 37
2008 NU-03 13 29 21 17 16 4 0 44 34 237
2008 NU-04 32 26 26 11 5 0 0 58 16 19
2008 NU-05 43 20 18 13 8 0 0 63 20 40

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 13 25 20 20 18 5 0 39 40 388
2017 NU-03 10 22 21 20 21 6 0 34 44 305
2017 NU-04 17 33 17 25 8 0 0 50 33 12
2017 NU-05 22 35 16 16 10 0 0 57 27 49
2014 NU 6 19 23 28 22 3 0 26 51 478
2014 NU-03 5 17 24 28 23 3 0 23 53 384
2014 NU-04 8 15 19 50 8 0 0 23 58 26
2014 NU-05 9 41 17 17 15 0 0 50 32 46
2011 NU 8 28 23 23 13 4 0 37 38 560
2011 NU-02 2 26 11 26 32 4 0 29 60 47
2011 NU-03 8 25 26 24 11 5 0 35 37 401
2011 NU-04 10 28 21 21 17 3 0 39 39 29
2011 NU-05 13 46 13 17 11 0 0 59 28 54
2008 NU 7 30 22 24 14 3 0 39 39 352
2008 NU-02 5 11 14 46 22 3 0 17 69 37
2008 NU-03 6 29 24 21 16 5 0 37 38 237
2008 NU-04 11 42 32 11 5 0 0 53 16 19
2008 NU-05 13 42 13 24 8 0 0 55 32 38

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 14 23 18 17 22 6 0 39 42 392
2017 NU-03 11 20 18 20 24 7 0 34 47 308
2017 NU-04 33 17 17 17 17 0 0 50 33 12
2017 NU-05 22 32 20 10 16 0 0 54 26 50
2014 NU 8 17 21 22 28 5 0 25 53 476
2014 NU-03 7 14 21 23 29 6 0 23 55 382
2014 NU-04 0 23 15 35 23 4 0 24 60 26
2014 NU-05 15 37 15 15 17 0 0 52 32 46
2011 NU 9 24 23 18 16 9 0 37 37 560
2011 NU-02 2 21 11 23 38 4 0 24 64 47
2011 NU-03 9 24 25 18 14 10 0 37 35 401
2011 NU-04 3 17 34 17 17 10 0 23 38 29
2011 NU-05 19 31 19 13 17 2 0 51 30 54
2008 NU 10 28 21 17 16 7 0 41 36 353
2008 NU-02 5 16 19 16 35 8 0 24 56 37
2008 NU-03 7 26 22 19 17 8 0 37 39 236
2008 NU-04 16 42 21 16 5 0 0 58 21 19
2008 NU-05 25 38 13 15 10 0 0 63 25 40

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 12 27 21 19 17 3 0 41 37 391
2017 NU-03 9 25 22 21 19 4 0 36 42 306
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 25 33 18 16 8 0 0 59 24 51
2014 NU 8 22 22 24 22 3 0 31 47 478
2014 NU-03 6 23 23 22 23 3 0 30 47 384
2014 NU-04 0 31 12 35 23 0 0 31 58 26
2014 NU-05 22 24 24 21 9 0 0 46 30 46
2011 NU 9 33 21 20 14 2 0 43 35 559
2011 NU-02 2 23 11 28 32 4 0 27 62 47
2011 NU-03 8 35 23 20 12 2 0 43 33 400
2011 NU-04 10 24 24 24 14 3 0 36 39 29
2011 NU-05 19 35 15 17 15 0 0 54 31 54
2008 NU 11 36 15 24 13 1 0 47 37 355
2008 NU-02 5 22 11 30 30 3 0 28 61 37
2008 NU-03 8 35 18 25 13 2 0 44 38 238
2008 NU-04 32 47 11 5 5 0 0 79 11 19
2008 NU-05 23 45 5 23 5 0 0 68 28 40
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 36 18 16 14 0 0 53 30 393
2017 NU-03 14 34 19 16 16 0 0 49 32 308
2017 NU-04 33 42 8 8 8 0 0 75 17 12
2017 NU-05 27 39 12 12 10 0 0 67 22 51
2014 NU 10 33 18 22 17 0 0 43 38 477
2014 NU-03 9 31 19 22 19 0 0 40 41 383
2014 NU-04 4 42 31 12 12 0 0 46 23 26
2014 NU-05 20 44 13 20 4 0 0 63 24 46
2011 NU 16 38 16 18 13 0 0 54 31 561
2011 NU-02 11 23 13 23 30 0 0 34 53 47
2011 NU-03 15 40 16 17 11 0 0 55 28 402
2011 NU-04 7 41 21 17 14 0 0 48 31 29
2011 NU-05 17 43 15 19 7 0 0 59 26 54

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 43 14 11 5 0 0 70 16 392
2017 NU-03 22 46 14 13 5 0 0 68 17 307
2017 NU-04 25 50 0 8 17 0 0 75 25 12
2017 NU-05 43 33 16 6 2 0 0 76 8 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 6 19 19 26 22 7 1 27 52 390
2017 NU-03 4 15 19 29 25 7 1 21 58 305
2017 NU-04 8 25 33 17 8 8 0 36 27 12
2017 NU-05 16 39 14 16 12 4 0 57 29 51
2014 NU 5 19 16 29 26 5 0 26 57 478
2014 NU-03 4 16 17 30 28 4 0 20 61 384
2014 NU-04 4 42 8 27 15 4 0 48 44 26
2014 NU-05 20 39 7 13 15 7 0 63 30 46

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 34 37 12 11 5 0 0 72 17 393
2017 NU-03 29 40 14 10 6 0 0 69 17 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 59 25 4 12 0 0 0 84 12 51
2014 NU 23 39 17 14 7 0 0 62 20 476
2014 NU-03 22 38 18 14 7 0 1 61 22 382
2014 NU-04 23 35 15 19 8 0 0 58 27 26
2014 NU-05 37 41 11 9 2 0 0 78 11 46
2011 NU 28 40 14 12 5 0 0 69 17 559
2011 NU-02 23 49 6 19 2 0 0 72 21 47
2011 NU-03 27 41 15 11 5 0 0 68 17 401
2011 NU-04 24 38 17 21 0 0 0 62 21 29
2011 NU-05 42 32 8 8 11 0 0 74 19 53
2008 NU 31 37 13 12 7 0 0 68 18 355
2008 NU-02 16 49 14 14 5 0 3 67 19 37
2008 NU-03 34 35 13 11 7 0 0 69 18 238
2008 NU-04 32 26 21 11 11 0 0 58 21 19
2008 NU-05 25 45 13 15 3 0 0 70 18 40

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 30 23 14 5 0 0 58 19 57
2017 NU-05 29 29 24 11 8 0 0 58 18 38
2014 NU 16 37 25 15 6 0 1 54 21 68
2014 NU-04 10 30 35 15 5 0 5 42 21 20
2014 NU-05 21 43 15 15 6 0 0 64 21 33

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 39 17 15 8 1 0 59 24 392
2017 NU-03 16 39 18 17 9 1 0 55 27 308
2017 NU-04 9 64 18 0 9 0 0 73 9 11
2017 NU-05 31 43 12 8 6 0 0 75 14 51
2014 NU 16 43 14 19 8 1 0 59 27 478
2014 NU-03 14 43 15 19 8 1 0 57 28 384
2014 NU-04 8 46 15 27 4 0 0 54 31 26
2014 NU-05 31 50 9 7 4 0 0 80 11 46
2011 NU 22 40 15 14 8 1 0 63 22 560
2011 NU-02 13 45 13 19 11 0 0 57 30 47
2011 NU-03 21 38 17 15 7 1 0 60 23 401
2011 NU-04 14 62 7 10 7 0 0 76 17 29
2011 NU-05 35 43 11 4 7 0 0 78 11 54
2008 NU 19 42 11 19 6 1 0 63 26 354
2008 NU-02 11 49 14 24 3 0 0 59 27 37
2008 NU-03 17 41 10 21 9 1 0 60 30 237
2008 NU-04 32 32 11 26 0 0 0 63 26 19
2008 NU-05 30 53 10 5 3 0 0 83 8 40

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 15 31 18 19 11 6 1 49 32 392
2017 NU-03 12 29 20 20 13 6 1 43 35 307
2017 NU-04 8 50 8 33 0 0 0 58 33 12
2017 NU-05 31 37 14 12 4 2 0 70 16 51
2014 NU 12 27 20 22 16 3 0 40 39 478
2014 NU-03 9 26 22 21 18 3 1 36 41 384
2014 NU-04 19 27 12 35 8 0 0 46 42 26
2014 NU-05 35 35 7 15 7 2 0 71 22 46
2011 NU 19 28 20 16 11 5 0 50 29 559
2011 NU-02 13 30 13 23 19 2 0 43 43 47
2011 NU-03 17 26 23 17 11 6 0 46 29 400
2011 NU-04 17 41 7 24 7 3 0 61 32 29
2011 NU-05 46 26 13 7 7 0 0 72 15 54
2008 NU 18 31 18 14 12 6 0 53 28 354
2008 NU-02 14 27 24 11 14 11 0 45 27 37
2008 NU-03 14 30 19 17 14 7 0 47 33 237
2008 NU-04 32 42 11 16 0 0 0 74 16 19
2008 NU-05 38 43 10 5 5 0 0 80 10 40

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 43 13 17 8 0 0 62 25 393
2017 NU-03 17 41 15 18 9 0 0 58 27 308
2017 NU-04 25 58 0 8 8 0 0 83 17 12
2017 NU-05 27 49 8 16 0 0 0 76 16 51
2014 NU 14 37 15 23 11 0 0 51 34 477
2014 NU-03 11 36 16 25 12 0 0 48 36 383
2014 NU-04 8 54 12 19 8 0 0 62 27 26
2014 NU-05 39 37 2 15 6 0 0 76 21 46
2011 NU 33 43 9 10 4 0 0 77 14 561
2011 NU-02 11 49 9 19 13 0 0 60 32 47
2011 NU-03 35 45 8 9 3 0 0 80 12 402
2011 NU-04 24 38 21 10 7 0 0 62 17 29
2011 NU-05 41 35 9 11 4 0 0 76 15 54
2008 NU 23 50 8 12 6 0 0 74 18 355
2008 NU-02 8 54 8 22 8 0 0 62 30 37
2008 NU-03 24 49 8 12 7 0 0 73 19 239
2008 NU-04 21 63 11 5 0 0 0 84 5 19
2008 NU-05 28 53 8 10 3 0 0 80 13 40

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 43 41 9 5 2 0 0 84 7 391
2017 NU-03 42 40 11 5 2 0 0 83 7 306
2017 NU-04 42 33 8 8 8 0 0 75 17 12
2017 NU-05 49 39 6 4 2 0 0 88 6 51
2014 NU 41 40 10 6 3 0 0 81 9 478
2014 NU-03 40 39 11 7 4 0 0 79 10 384
2014 NU-04 23 50 23 4 0 0 0 73 4 26
2014 NU-05 63 37 0 0 0 0 0 100 0 46
2011 NU 49 38 8 4 2 0 0 87 5 559
2011 NU-02 38 47 0 11 4 0 0 85 15 47
2011 NU-03 47 40 9 3 2 0 0 87 5 400
2011 NU-04 66 24 7 3 0 0 0 90 3 29
2011 NU-05 65 26 6 2 2 0 0 91 4 54
2008 NU 48 41 6 4 1 0 0 89 5 354
2008 NU-02 47 36 6 8 3 0 0 83 11 36
2008 NU-03 45 44 6 4 1 0 0 89 5 238
2008 NU-04 42 53 5 0 0 0 0 95 0 19
2008 NU-05 58 33 10 0 0 0 0 90 0 40

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 48 39 6 3 4 0 0 87 7 391
2017 NU-03 47 41 6 3 4 0 0 87 7 306
2017 NU-04 42 33 17 0 8 0 0 75 8 12
2017 NU-05 59 25 8 6 2 0 0 84 8 51
2014 NU 46 37 7 6 3 0 0 83 10 478
2014 NU-03 44 38 7 7 4 0 0 82 11 384
2014 NU-04 35 38 23 4 0 0 0 73 4 26
2014 NU-05 68 30 2 0 0 0 0 98 0 46
2011 NU 52 39 3 4 2 0 0 91 6 561
2011 NU-02 47 38 2 13 0 0 0 85 13 47
2011 NU-03 50 41 4 3 2 0 0 91 5 402
2011 NU-04 41 55 0 3 0 0 0 97 3 29
2011 NU-05 70 22 2 4 2 0 0 93 6 54
2008 NU 47 46 5 1 1 0 0 93 2 355
2008 NU-02 46 43 5 0 5 0 0 89 5 37
2008 NU-03 46 46 7 1 0 0 0 92 1 239
2008 NU-04 42 47 5 5 0 0 0 89 5 19
2008 NU-05 50 50 0 0 0 0 0 100 0 40

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 36 18 16 12 1 0 54 28 393
2017 NU-03 14 35 19 17 14 1 0 49 32 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 27 39 16 12 4 0 2 68 16 51
2014 NU 8 30 20 25 15 1 0 39 41 478
2014 NU-03 7 28 21 26 16 2 0 36 42 384
2014 NU-04 15 23 15 35 12 0 0 38 46 26
2014 NU-05 11 46 11 20 13 0 0 57 33 46
2011 NU 24 42 14 12 7 1 0 66 20 561
2011 NU-02 4 36 21 13 26 0 0 40 38 47
2011 NU-03 24 42 15 12 5 1 0 67 18 402
2011 NU-04 17 48 14 14 7 0 0 66 21 29
2011 NU-05 33 43 6 9 7 2 0 77 17 54
2008 NU 18 45 16 13 7 1 0 64 20 354
2008 NU-02 14 35 11 22 16 3 0 50 39 37
2008 NU-03 17 45 18 13 7 0 0 62 19 238
2008 NU-04 16 47 21 11 5 0 0 63 16 19
2008 NU-05 30 45 15 8 3 0 0 75 10 40

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 26 21 16 18 2 2 43 35 393
2017 NU-03 12 26 24 16 19 2 2 39 37 308
2017 NU-04 33 33 8 17 8 0 0 67 25 12
2017 NU-05 25 27 14 16 14 0 4 55 31 51
2014 NU 7 27 19 22 22 2 2 35 46 478
2014 NU-03 6 26 19 21 24 2 2 33 47 384
2014 NU-04 12 27 15 42 4 0 0 38 46 26
2014 NU-05 20 28 15 17 15 2 2 50 34 46
2011 NU 15 35 17 15 13 2 2 53 30 560
2011 NU-02 2 38 15 17 26 0 2 41 43 47
2011 NU-03 16 34 18 16 12 1 2 52 29 402
2011 NU-04 17 41 17 21 3 0 0 59 24 29
2011 NU-05 26 35 11 9 15 0 4 63 25 54
2008 NU 15 38 18 15 10 1 2 55 26 355
2008 NU-02 19 30 8 19 19 3 3 51 40 37
2008 NU-03 13 35 22 15 11 2 3 50 27 239
2008 NU-04 42 32 0 26 0 0 0 74 26 19
2008 NU-05 20 58 10 10 3 0 0 78 13 40

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 43 14 13 10 0 0 64 23 393
2017 NU-03 17 45 14 13 11 0 0 62 24 308
2017 NU-04 25 50 8 8 8 0 0 75 17 12
2017 NU-05 35 37 12 12 4 0 0 73 16 51
2014 NU 12 33 12 22 20 0 0 45 43 477
2014 NU-03 10 32 12 22 23 0 0 42 45 384
2014 NU-04 4 35 19 35 8 0 0 38 42 26
2014 NU-05 26 41 7 22 4 0 0 68 26 46
2011 NU 22 42 12 15 10 0 0 64 25 560
2011 NU-02 13 36 6 28 17 0 0 49 45 47
2011 NU-03 22 42 12 13 11 0 0 64 24 401
2011 NU-04 17 48 17 17 0 0 0 66 17 29
2011 NU-05 28 46 11 11 4 0 0 74 15 54

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 37 17 12 9 0 0 62 21 393
2017 NU-03 22 37 20 11 10 0 0 59 21 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 41 37 6 8 8 0 0 78 16 51
2014 NU 16 37 18 14 14 0 0 54 28 478
2014 NU-03 15 36 18 15 16 0 0 51 31 384
2014 NU-04 8 27 42 8 15 0 0 35 23 26
2014 NU-05 35 46 9 8 2 0 0 81 11 46

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 36 19 16 9 0 0 56 25 393
2017 NU-03 16 37 21 16 10 0 0 53 26 308
2017 NU-04 25 42 8 17 8 0 0 67 25 12
2017 NU-05 39 33 8 14 6 0 0 73 20 51
2014 NU 14 34 18 21 13 0 0 48 34 478
2014 NU-03 11 34 19 21 15 0 0 46 35 384
2014 NU-04 4 35 27 19 15 0 0 38 35 26
2014 NU-05 35 33 11 17 4 0 0 68 21 46
2011 NU 23 48 15 10 4 0 0 71 13 559
2011 NU-02 19 49 13 15 4 0 0 68 19 47
2011 NU-03 22 49 16 9 4 0 0 71 13 401
2011 NU-04 18 43 14 25 0 0 0 61 25 28
2011 NU-05 26 54 19 0 2 0 0 80 2 54

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 14 36 24 14 10 3 0 51 24 393
2017 NU-03 12 33 25 16 11 3 0 46 28 308
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 25 41 22 6 6 0 0 67 12 51

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 34 14 14 12 0 0 61 25 390
2017 NU-03 22 37 14 14 12 0 0 59 26 306
2017 NU-04 58 17 8 0 17 0 0 75 17 12
2017 NU-05 42 20 12 16 10 0 0 62 26 50
2014 NU 22 34 14 17 13 0 0 56 30 478
2014 NU-03 20 34 15 17 13 0 1 54 31 384
2014 NU-04 15 42 15 19 8 0 0 58 27 26
2014 NU-05 41 31 9 15 4 0 0 72 19 46
2011 NU 27 38 14 14 7 0 1 65 21 560
2011 NU-02 21 40 11 15 13 0 0 62 28 47
2011 NU-03 27 39 15 12 6 0 1 67 18 402
2011 NU-04 31 28 3 24 14 0 0 59 38 29
2011 NU-05 30 31 15 17 7 0 0 61 24 54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 32 29 8 14 14 1 3 63 29 391
2017 NU-03 33 30 8 14 13 1 2 64 27 306
2017 NU-04 42 33 0 0 17 0 8 82 18 12
2017 NU-05 31 22 6 18 18 0 6 56 38 51
2014 NU 25 32 8 15 18 0 2 58 34 478
2014 NU-03 28 34 8 14 15 0 1 63 30 384
2014 NU-04 23 31 4 23 19 0 0 54 42 26
2014 NU-05 17 20 11 17 32 0 2 38 51 46
2011 NU 32 28 8 14 16 0 2 62 31 560
2011 NU-02 38 21 4 15 21 0 0 60 36 47
2011 NU-03 35 32 7 13 11 0 2 68 24 401
2011 NU-04 31 17 10 14 28 0 0 48 41 29
2011 NU-05 13 22 6 19 35 0 6 37 57 54
2008 NU 35 32 4 14 14 0 1 68 28 355
2008 NU-02 35 35 5 14 11 0 0 70 24 37
2008 NU-03 37 33 5 13 11 0 2 71 24 239
2008 NU-04 50 33 0 0 17 0 0 83 17 18
2008 NU-05 28 33 0 18 23 0 0 60 40 40

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 25 39 19 12 5 0 1 64 17 392
2017 NU-03 28 37 19 11 5 0 1 66 15 307
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 10 41 22 24 4 0 0 51 27 51
2014 NU 19 39 26 9 6 0 0 58 15 478
2014 NU-03 20 40 26 9 6 0 0 59 15 384
2014 NU-04 19 31 38 12 0 0 0 50 12 26
2014 NU-05 13 52 15 15 4 0 0 65 19 46
2011 NU 22 38 23 10 7 0 0 61 16 561
2011 NU-02 19 32 34 6 9 0 0 51 15 47
2011 NU-03 26 40 21 8 4 0 0 66 13 402
2011 NU-04 21 45 28 3 3 0 0 66 7 29
2011 NU-05 7 30 20 22 20 0 0 37 43 54
2008 NU 16 34 26 14 10 0 0 50 25 355
2008 NU-02 16 27 27 14 16 0 0 43 30 37
2008 NU-03 19 39 25 11 6 0 0 58 18 238
2008 NU-04 21 26 32 16 5 0 0 47 21 19
2008 NU-05 5 15 28 25 28 0 0 20 53 40

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 28 11 6 12 2 8 67 20 392
2017 NU-03 28 30 12 6 13 3 9 65 22 307
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 51 25 10 10 2 0 2 78 12 51
2014 NU 28 28 13 11 11 2 8 62 24 477
2014 NU-03 27 27 13 10 12 2 8 60 25 383
2014 NU-04 31 31 15 19 0 0 4 64 20 26
2014 NU-05 37 37 4 7 7 0 9 81 14 46
2011 NU 25 30 14 12 14 1 4 58 27 560
2011 NU-02 30 32 9 4 21 0 4 64 27 47
2011 NU-03 24 30 15 12 11 1 5 59 25 401
2011 NU-04 17 38 7 14 21 0 3 57 36 29
2011 NU-05 24 24 13 9 24 2 4 51 35 54

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 NU 16 54 30 393
2017 NU-03 16 53 31 308
2017 NU-04 17 50 33 12
2017 NU-05 12 59 29 51
2014 NU 19 48 34 478
2014 NU-03 19 48 33 384
2014 NU-04 35 42 23 26
2014 NU-05 13 50 37 46
2011 NU 14 55 32 560
2011 NU-02 17 54 28 46
2011 NU-03 12 56 32 402
2011 NU-04 7 52 41 29
2011 NU-05 26 48 26 54

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 NU 39 8 25 20 5 3 61
2017 NU-03 42 4 25 21 4 4 48
2014 NU 38 9 14 29 9999 10 89
2014 NU-03 39 6 15 29 9999 11 72
2011 NU 31 31 21 9 9999 8 77
2011 NU-03 23 30 30 13 9999 4 47
2011 NU-05 43 43 7 0 9999 7 14
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 33 39 16 8 3 1 0 73 11 393
2017 NU-03 30 40 18 8 3 1 0 71 11 308
2017 NU-04 25 50 0 17 8 0 0 75 25 12
2017 NU-05 51 29 14 4 2 0 0 80 6 51
2014 NU 22 42 18 10 6 0 0 65 17 478
2014 NU-03 20 42 19 11 7 0 0 62 19 384
2014 NU-04 8 58 19 12 4 0 0 65 15 26
2014 NU-05 39 45 9 2 4 0 0 85 7 46
2011 NU 26 44 17 7 4 1 0 71 12 561
2011 NU-02 15 51 6 13 15 0 0 66 28 47
2011 NU-03 24 44 19 8 3 1 0 70 11 402
2011 NU-04 28 38 28 0 7 0 0 66 7 29
2011 NU-05 43 35 13 4 6 0 0 78 9 54
2008 NU 34 44 12 7 2 1 0 78 9 356
2008 NU-02 30 35 19 14 3 0 0 65 16 37
2008 NU-03 31 46 12 7 3 1 0 78 10 239
2008 NU-04 32 53 16 0 0 0 0 84 0 19
2008 NU-05 55 33 8 5 0 0 0 88 5 40

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 41 18 12 6 1 0 64 18 393
2017 NU-03 18 41 20 13 6 1 0 60 20 308
2017 NU-04 42 33 17 0 8 0 0 75 8 12
2017 NU-05 45 35 10 6 4 0 0 80 10 51
2014 NU 13 42 23 13 8 1 0 56 21 478
2014 NU-03 11 41 24 14 8 1 0 53 23 384
2014 NU-04 12 42 31 8 8 0 0 54 15 26
2014 NU-05 26 54 7 7 7 0 0 80 13 46
2011 NU 28 45 14 8 5 1 0 73 13 560
2011 NU-02 17 51 6 9 15 2 0 70 24 47
2011 NU-03 25 46 16 8 4 2 0 72 12 402
2011 NU-04 17 52 21 3 7 0 0 69 10 29
2011 NU-05 49 36 6 6 4 0 0 85 9 53

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 31 34 12 5 1 1 17 49 390
2017 NU-03 17 32 33 12 4 1 1 17 49 305
2017 NU-04 17 42 33 0 8 0 0 8 58 12
2017 NU-05 24 24 35 14 4 0 0 18 47 51
2014 NU 16 44 30 8 1 0 1 10 60 477
2014 NU-03 16 44 30 8 1 0 1 9 61 383
2014 NU-04 8 46 42 4 0 0 0 4 54 26
2014 NU-05 22 41 26 7 4 0 0 11 63 46
2011 NU 14 34 35 11 4 0 1 16 49 560
2011 NU-02 19 19 45 13 2 0 2 15 39 47
2011 NU-03 13 36 34 11 4 0 1 16 50 401
2011 NU-04 17 34 34 14 0 0 0 14 52 29
2011 NU-05 9 35 35 11 7 0 2 19 45 54
2008 NU 15 33 39 6 4 1 2 10 50 356
2008 NU-02 14 14 59 5 3 0 5 9 29 37
2008 NU-03 14 33 40 7 5 1 2 12 48 239
2008 NU-04 11 47 37 5 0 0 0 5 58 19
2008 NU-05 20 53 18 8 3 0 0 10 73 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 29 27 19 7 0 2 27 45 388
2017 NU-03 18 28 27 18 7 0 1 26 47 305
2017 NU-04 8 67 0 17 0 0 8 18 82 12
2017 NU-05 10 30 30 22 6 0 2 29 41 50
2014 NU 22 37 26 11 3 0 1 14 60 477
2014 NU-03 22 38 26 10 2 1 1 13 61 383
2014 NU-04 23 42 31 4 0 0 0 4 65 26
2014 NU-05 22 24 31 15 9 0 0 24 45 46
2011 NU 16 25 32 18 7 1 1 26 42 560
2011 NU-02 26 28 30 11 4 0 2 15 54 47
2011 NU-03 15 24 32 19 7 1 1 26 41 401
2011 NU-04 21 24 28 24 3 0 0 28 45 29
2011 NU-05 9 24 37 22 6 0 2 28 34 54
2008 NU 12 27 38 17 4 2 1 21 39 356
2008 NU-02 16 30 32 16 5 0 0 22 46 37
2008 NU-03 11 26 39 15 5 3 2 21 38 239
2008 NU-04 11 32 47 11 0 0 0 11 42 19
2008 NU-05 8 33 43 15 0 0 3 15 41 40

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 27 29 14 5 3 3 21 49 390
2017 NU-03 19 26 26 16 6 3 4 23 49 306
2017 NU-04 8 33 50 8 0 0 0 8 42 12
2017 NU-05 16 33 37 10 4 0 0 14 49 51
2014 NU 26 33 26 8 3 2 1 12 61 478
2014 NU-03 25 31 28 9 4 3 1 13 58 384
2014 NU-04 35 42 19 4 0 0 0 4 77 26
2014 NU-05 24 45 24 0 4 0 2 4 71 46
2011 NU 25 33 28 8 4 1 2 12 59 559
2011 NU-02 38 17 26 11 2 4 2 14 59 47
2011 NU-03 24 32 28 10 4 1 2 14 57 400
2011 NU-04 31 31 31 0 0 3 3 0 67 29
2011 NU-05 15 50 26 4 6 0 0 9 65 54
2008 NU 18 33 31 11 3 2 2 14 54 356
2008 NU-02 14 35 24 14 5 5 3 21 53 37
2008 NU-03 19 29 31 13 3 2 3 17 51 239
2008 NU-04 21 37 37 5 0 0 0 5 58 19
2008 NU-05 15 53 30 0 0 3 0 0 69 40

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 9 17 35 27 7 1 3 35 28 387
2017 NU-03 9 17 33 28 8 2 4 38 27 303
2017 NU-04 8 8 42 42 0 0 0 42 17 12
2017 NU-05 12 24 41 16 8 0 0 24 35 51
2014 NU 14 24 35 19 6 1 2 25 39 477
2014 NU-03 14 22 34 21 6 2 2 27 38 384
2014 NU-04 4 44 36 16 0 0 0 16 48 25
2014 NU-05 15 24 46 9 7 0 0 15 39 46
2011 NU 14 23 35 19 6 1 2 26 38 559
2011 NU-02 13 13 38 30 0 2 4 32 27 47
2011 NU-03 14 24 33 19 8 2 2 27 39 400
2011 NU-04 17 21 41 14 3 3 0 18 39 29
2011 NU-05 17 22 43 13 6 0 0 19 39 54
2008 NU 13 25 40 16 5 1 1 21 38 355
2008 NU-02 8 19 41 24 5 0 3 31 28 37
2008 NU-03 12 22 40 18 5 1 1 24 34 238
2008 NU-04 5 21 63 11 0 0 0 11 26 19
2008 NU-05 23 45 20 8 3 3 0 10 69 40

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 36 25 24 11 4 0 1 14 62 390
2017 NU-03 37 23 23 10 4 0 1 15 61 306
2017 NU-04 33 17 50 0 0 0 0 0 50 12
2017 NU-05 31 35 20 14 0 0 0 14 67 51
2014 NU 44 31 16 5 3 0 0 8 76 477
2014 NU-03 44 29 17 6 3 0 1 9 74 383
2014 NU-04 50 38 12 0 0 0 0 0 88 26
2014 NU-05 41 41 13 0 4 0 0 4 83 46
2011 NU 22 31 30 11 5 1 1 16 54 559
2011 NU-02 32 34 26 4 2 0 2 7 67 47
2011 NU-03 21 31 30 11 6 1 1 17 53 400
2011 NU-04 34 17 38 10 0 0 0 10 52 29
2011 NU-05 17 41 24 11 7 0 0 19 57 54
2008 NU 23 36 30 6 2 1 1 9 61 355
2008 NU-02 43 30 19 5 3 0 0 8 73 37
2008 NU-03 20 37 32 5 3 2 1 8 58 238
2008 NU-04 21 53 11 16 0 0 0 16 74 19
2008 NU-05 23 43 30 3 3 0 0 5 65 40

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 16 28 26 10 1 3 37 34 390
2017 NU-03 16 16 26 27 10 1 4 39 34 306
2017 NU-04 25 33 42 0 0 0 0 0 58 12
2017 NU-05 20 14 35 20 12 0 0 31 33 51
2014 NU 16 24 28 21 9 0 3 30 41 476
2014 NU-03 14 25 26 23 9 1 3 33 41 382
2014 NU-04 27 38 31 4 0 0 0 4 65 26
2014 NU-05 13 17 46 13 11 0 0 24 30 46
2011 NU 12 24 29 22 10 1 2 33 37 560
2011 NU-02 15 32 32 15 4 0 2 20 48 47
2011 NU-03 12 23 27 24 11 1 2 37 36 401
2011 NU-04 17 21 45 14 0 3 0 14 39 29
2011 NU-05 9 24 31 19 13 0 4 33 35 54
2008 NU 16 28 28 20 4 1 2 25 45 356
2008 NU-02 11 41 27 14 5 0 3 19 53 37
2008 NU-03 14 27 29 19 6 2 3 26 43 239
2008 NU-04 32 42 16 11 0 0 0 11 74 19
2008 NU-05 25 20 33 20 0 0 3 21 46 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 27 31 11 4 3 3 16 51 391
2017 NU-03 20 28 30 11 5 4 3 17 51 307
2017 NU-04 8 42 50 0 0 0 0 0 50 12
2017 NU-05 27 24 31 14 2 0 2 16 52 51
2014 NU 29 33 25 8 2 2 1 11 64 472
2014 NU-03 29 32 24 8 2 2 2 10 64 380
2014 NU-04 31 38 27 0 4 0 0 4 69 26
2014 NU-05 15 33 36 13 2 0 0 16 49 45

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 37 13 13 11 1 0 63 24 392
2017 NU-03 20 39 15 14 12 1 0 59 26 308
2017 NU-04 27 36 9 18 9 0 0 64 27 11
2017 NU-05 55 25 4 10 6 0 0 80 16 51
2014 NU 24 34 11 20 12 0 0 58 31 477
2014 NU-03 20 34 11 20 14 0 0 54 34 383
2014 NU-04 35 35 8 19 4 0 0 69 23 26
2014 NU-05 57 24 7 9 4 0 0 80 13 46

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 22 44 13 14 7 1 0 66 21 391
2017 NU-03 18 44 15 15 8 1 0 62 23 306
2017 NU-04 33 42 8 17 0 0 0 75 17 12
2017 NU-05 33 49 4 10 4 0 0 82 14 51
2014 NU 14 48 13 17 9 0 0 62 26 476
2014 NU-03 12 46 12 19 11 0 0 58 30 382
2014 NU-04 12 58 19 12 0 0 0 69 12 26
2014 NU-05 28 61 7 2 2 0 0 89 4 46

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 35 36 18 5 5 2 0 72 10 393
2017 NU-03 29 35 21 6 6 3 0 67 12 308
2017 NU-04 58 25 8 8 0 0 0 83 8 12
2017 NU-05 55 39 6 0 0 0 0 94 0 51
2014 NU 27 42 20 7 3 2 0 70 10 477
2014 NU-03 24 42 20 8 4 2 1 67 12 383
2014 NU-04 23 46 27 4 0 0 0 69 4 26
2014 NU-05 50 43 7 0 0 0 0 93 0 46

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 27 41 20 7 3 1 0 69 11 392
2017 NU-03 23 41 23 8 4 1 0 65 12 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 44 46 4 6 0 0 0 90 6 50
2014 NU 22 43 21 7 5 1 0 66 13 478
2014 NU-03 19 42 23 8 7 1 0 62 14 384
2014 NU-04 19 58 8 12 4 0 0 77 15 26
2014 NU-05 48 37 15 0 0 0 0 85 0 46
2011 NU 25 39 18 9 6 3 0 65 16 560
2011 NU-02 9 47 11 13 17 4 0 58 31 47
2011 NU-03 23 41 20 8 5 3 0 66 14 401
2011 NU-04 24 45 14 10 7 0 0 69 17 29
2011 NU-05 46 28 11 11 4 0 0 74 15 54

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 47 13 9 5 0 0 73 14 392
2017 NU-03 22 48 14 10 6 0 0 70 16 307
2017 NU-04 50 33 0 8 8 0 0 83 17 12
2017 NU-05 45 41 8 4 2 0 0 86 6 51
2014 NU 25 42 16 9 7 1 0 67 16 478
2014 NU-03 22 42 16 11 8 1 0 65 19 384
2014 NU-04 19 50 23 4 4 0 0 69 8 26
2014 NU-05 55 30 11 4 0 0 0 85 4 46
2011 NU 27 45 14 8 5 1 0 72 13 560
2011 NU-02 17 53 9 9 13 0 0 70 21 47
2011 NU-03 25 46 16 9 4 1 0 71 13 401
2011 NU-04 34 38 14 3 10 0 0 72 14 29
2011 NU-05 46 35 7 7 4 0 0 81 11 54
2008 NU 26 47 12 8 6 0 0 73 14 354
2008 NU-02 22 46 16 5 11 0 0 68 16 37
2008 NU-03 22 49 14 10 6 0 0 70 16 237
2008 NU-04 42 47 5 0 5 0 0 89 5 19
2008 NU-05 45 35 8 10 3 0 0 80 13 40

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 31 17 19 14 1 1 48 34 392
2017 NU-03 13 31 19 20 16 1 0 44 37 308
2017 NU-04 9 45 0 27 9 0 9 60 40 11
2017 NU-05 31 37 14 10 8 0 0 69 18 51
2014 NU 14 31 13 22 17 1 1 46 40 478
2014 NU-03 11 29 15 23 20 2 1 41 44 384
2014 NU-04 15 42 4 31 8 0 0 58 38 26
2014 NU-05 39 41 4 9 4 0 2 82 13 46

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 44 16 5 4 2 0 74 9 392
2017 NU-03 25 44 18 5 5 3 0 71 10 308
2017 NU-04 18 64 9 0 9 0 0 82 9 11
2017 NU-05 47 43 6 4 0 0 0 90 4 51
2014 NU 24 42 18 9 3 4 0 69 13 478
2014 NU-03 22 41 19 10 3 4 0 67 14 384
2014 NU-04 19 54 12 12 4 0 0 73 15 26
2014 NU-05 39 43 11 2 2 2 0 84 4 46
2011 NU 30 47 12 6 3 2 0 78 9 559
2011 NU-02 21 43 9 19 6 2 0 65 26 47
2011 NU-03 29 47 13 5 3 2 0 78 8 401
2011 NU-04 14 55 21 0 10 0 0 69 10 29
2011 NU-05 47 47 4 2 0 0 0 94 2 53

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 42 12 11 6 3 0 70 18 393
2017 NU-03 23 43 12 12 7 3 0 68 19 308
2017 NU-04 17 50 25 0 8 0 0 67 8 12
2017 NU-05 47 31 10 10 2 0 0 78 12 51
2014 NU 23 41 13 13 8 1 1 65 21 476
2014 NU-03 20 42 14 14 9 1 1 63 23 382
2014 NU-04 15 46 19 12 8 0 0 62 19 26
2014 NU-05 46 37 8 2 4 2 0 85 7 46
2011 NU 27 39 17 8 8 2 0 67 16 560
2011 NU-02 23 32 23 2 17 2 0 57 20 47
2011 NU-03 28 39 16 8 7 2 0 69 15 402
2011 NU-04 14 34 31 10 10 0 0 48 21 29
2011 NU-05 40 34 11 8 8 0 0 74 15 53
2008 NU 23 37 14 13 9 4 0 63 23 354
2008 NU-02 16 35 22 5 16 5 0 54 23 37
2008 NU-03 19 39 13 14 10 5 0 61 25 237
2008 NU-04 32 37 16 16 0 0 0 68 16 19
2008 NU-05 43 33 8 15 0 3 0 77 15 40

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 24 39 19 11 6 2 0 64 17 393
2017 NU-03 20 39 21 12 7 2 0 60 19 308
2017 NU-04 17 25 17 25 17 0 0 42 42 12
2017 NU-05 47 37 10 6 0 0 0 84 6 51
2014 NU 20 39 17 14 8 1 1 60 22 478
2014 NU-03 18 39 18 15 9 1 1 58 24 384
2014 NU-04 12 50 23 15 0 0 0 62 15 26
2014 NU-05 39 39 13 4 4 0 0 78 9 46
2011 NU 18 42 19 13 6 2 1 62 19 560
2011 NU-02 9 47 17 19 9 0 0 55 28 47
2011 NU-03 18 40 20 12 7 2 1 60 19 401
2011 NU-04 7 38 34 14 3 3 0 46 18 29
2011 NU-05 41 37 4 15 4 0 0 78 19 54

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 26 16 20 17 4 1 45 38 393
2017 NU-03 15 27 16 19 18 4 0 44 40 308
2017 NU-04 17 25 25 17 17 0 0 42 33 12
2017 NU-05 31 18 16 22 10 0 4 51 33 51
2014 NU 12 24 19 21 20 3 1 37 43 478
2014 NU-03 10 23 18 22 22 3 1 35 46 384
2014 NU-04 4 35 19 27 15 0 0 38 42 26
2014 NU-05 31 26 24 8 9 2 0 58 17 46
2011 NU 11 24 20 19 18 6 2 39 40 561
2011 NU-02 11 15 9 13 43 9 2 29 62 47
2011 NU-03 10 26 21 19 17 6 1 39 38 402
2011 NU-04 10 28 21 21 10 10 0 42 35 29
2011 NU-05 28 13 17 22 9 6 6 46 35 54

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 58 6 11 6 0 0 77 17 393
2017 NU-03 15 60 7 12 6 0 0 75 18 308
2017 NU-04 8 67 0 17 8 0 0 75 25 12
2017 NU-05 39 53 2 4 2 0 0 92 6 51
2014 NU 16 49 8 17 10 0 0 65 27 477
2014 NU-03 13 52 7 17 11 0 0 65 28 383
2014 NU-04 12 35 15 31 8 0 0 46 38 26
2014 NU-05 39 43 11 4 2 0 0 83 7 46
2011 NU 25 52 6 13 5 0 0 76 18 559
2011 NU-02 11 53 2 23 11 0 0 64 34 47
2011 NU-03 22 54 6 13 5 0 0 76 18 400
2011 NU-04 24 52 10 10 3 0 0 76 14 29
2011 NU-05 39 43 4 11 4 0 0 81 15 54
2008 NU 19 49 5 19 7 0 0 68 26 356
2008 NU-02 3 54 8 32 3 0 0 57 35 37
2008 NU-03 17 50 5 18 9 0 0 68 28 239
2008 NU-04 16 37 16 26 5 0 0 53 32 19
2008 NU-05 38 50 3 10 0 0 0 88 10 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 35 7 21 18 0 0 54 39 393
2017 NU-03 14 34 7 24 20 0 0 48 44 308
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 43 33 2 14 8 0 0 76 22 51
2014 NU 17 28 10 20 24 0 0 45 44 478
2014 NU-03 13 28 11 22 26 0 0 40 48 384
2014 NU-04 27 35 4 15 19 0 0 62 35 26
2014 NU-05 39 30 11 11 9 0 0 69 20 46
2011 NU 17 27 9 25 22 0 0 44 47 560
2011 NU-02 11 32 9 26 23 0 0 43 49 47
2011 NU-03 14 24 9 27 25 0 0 39 52 401
2011 NU-04 14 38 0 34 14 0 0 52 48 29
2011 NU-05 44 28 9 7 11 0 0 72 19 54

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 40 12 13 7 0 0 68 20 390
2017 NU-03 22 42 14 15 8 0 0 64 22 305
2017 NU-04 42 42 0 8 8 0 0 83 17 12
2017 NU-05 51 31 10 4 4 0 0 82 8 51
2014 NU 18 42 13 19 7 0 0 60 27 478
2014 NU-03 15 42 15 19 9 0 0 57 28 384
2014 NU-04 12 42 8 35 4 0 0 54 38 26
2014 NU-05 44 37 7 13 0 0 0 80 13 46

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 67 27 4 1 1 0 0 94 2 393
2017 NU-03 64 29 4 1 1 0 0 93 2 308
2017 NU-04 75 17 8 0 0 0 0 92 0 12
2017 NU-05 76 22 2 0 0 0 0 98 0 51
2014 NU 57 32 5 3 2 0 1 89 5 478
2014 NU-03 55 33 5 4 2 0 1 89 6 384
2014 NU-04 42 38 8 4 4 4 0 84 8 26
2014 NU-05 70 21 7 0 2 0 0 91 2 46
2011 NU 71 24 3 3 0 0 0 94 3 559
2011 NU-02 68 26 4 2 0 0 0 94 2 47
2011 NU-03 69 25 4 2 0 0 0 95 2 400
2011 NU-04 72 24 0 3 0 0 0 97 3 29
2011 NU-05 76 17 2 6 0 0 0 93 6 54
2008 NU 67 24 3 5 1 0 1 92 6 355
2008 NU-02 76 16 3 5 0 0 0 92 5 37
2008 NU-03 66 24 3 5 1 0 0 91 6 238
2008 NU-04 58 37 0 5 0 0 0 95 5 19
2008 NU-05 68 25 3 3 3 0 0 93 5 40

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 70 21 4 3 1 0 1 92 4 393
2017 NU-03 69 22 4 3 0 0 2 92 4 308
2017 NU-04 67 25 8 0 0 0 0 92 0 12
2017 NU-05 69 18 6 4 4 0 0 86 8 51
2014 NU 64 25 4 3 3 0 1 90 6 478
2014 NU-03 63 26 4 3 3 0 1 90 6 384
2014 NU-04 58 35 8 0 0 0 0 92 0 26
2014 NU-05 70 17 4 4 2 0 2 89 7 46
2011 NU 74 18 3 4 1 0 0 93 4 559
2011 NU-02 85 13 2 0 0 0 0 98 0 47
2011 NU-03 71 22 3 3 1 0 0 93 4 400
2011 NU-04 72 21 0 7 0 0 0 93 7 29
2011 NU-05 83 4 7 6 0 0 0 87 6 54
2008 NU 77 14 2 4 3 0 0 91 7 355
2008 NU-02 89 11 0 0 0 0 0 100 0 37
2008 NU-03 78 12 2 5 4 0 0 90 8 238
2008 NU-04 63 32 0 5 0 0 0 95 5 19
2008 NU-05 68 25 3 5 0 0 0 93 5 40

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 79 14 3 2 0 0 3 95 2 391
2017 NU-03 79 14 3 1 0 0 3 95 1 308
2017 NU-04 82 18 0 0 0 0 0 100 0 11
2017 NU-05 80 12 2 6 0 0 0 92 6 50
2014 NU 73 15 4 3 1 0 4 92 4 476
2014 NU-03 72 16 4 2 1 0 4 92 4 383
2014 NU-04 68 28 4 0 0 0 0 96 0 25
2014 NU-05 83 4 7 2 2 0 2 89 4 46
2011 NU 77 13 3 3 1 0 3 93 4 560
2011 NU-02 89 11 0 0 0 0 0 100 0 47
2011 NU-03 75 13 4 3 0 0 3 91 4 401
2011 NU-04 76 21 0 0 0 0 3 100 0 29
2011 NU-05 81 13 2 2 2 0 0 94 4 54
2008 NU 76 7 4 5 3 0 4 87 9 356
2008 NU-02 84 3 0 3 3 0 8 94 6 37
2008 NU-03 77 7 4 5 3 0 4 87 9 239
2008 NU-04 79 16 5 0 0 0 0 95 0 19
2008 NU-05 68 8 8 8 8 0 3 77 15 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 79 15 2 0 1 0 3 96 1 393
2017 NU-03 78 15 2 0 1 0 3 96 1 308
2017 NU-04 92 0 8 0 0 0 0 92 0 12
2017 NU-05 80 20 0 0 0 0 0 100 0 51
2014 NU 76 17 3 0 1 0 3 95 1 478
2014 NU-03 76 16 3 1 1 0 4 96 1 384
2014 NU-04 58 35 8 0 0 0 0 92 0 26
2014 NU-05 79 15 4 0 0 0 2 96 0 46
2011 NU 82 11 3 1 1 0 2 95 2 559
2011 NU-02 89 6 2 0 0 0 2 98 0 47
2011 NU-03 80 12 4 1 0 0 3 95 2 401
2011 NU-04 90 10 0 0 0 0 0 100 0 29
2011 NU-05 92 6 0 0 2 0 0 98 2 53
2008 NU 86 6 3 1 1 0 3 96 2 353
2008 NU-02 95 3 0 0 0 0 3 100 0 37
2008 NU-03 86 6 3 0 1 0 4 96 2 236
2008 NU-04 89 5 0 0 0 0 5 100 0 19
2008 NU-05 83 8 5 0 3 0 3 92 3 40

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 68 17 6 2 1 1 5 90 3 393
2017 NU-03 66 18 7 2 1 1 6 90 2 308
2017 NU-04 75 17 8 0 0 0 0 92 0 12
2017 NU-05 75 16 4 4 2 0 0 90 6 51
2014 NU 59 20 7 3 1 1 7 87 5 478
2014 NU-03 58 21 7 2 2 1 8 88 5 384
2014 NU-04 62 27 8 0 0 0 4 92 0 26
2014 NU-05 61 15 11 9 0 0 4 79 9 46

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 73 17 5 2 1 1 2 93 2 393
2017 NU-03 69 18 6 2 1 2 3 92 2 308
2017 NU-04 92 8 0 0 0 0 0 100 0 12
2017 NU-05 82 16 2 0 0 0 0 98 0 51
2014 NU 62 23 5 3 0 3 4 91 3 477
2014 NU-03 61 22 6 3 1 2 4 90 4 383
2014 NU-04 62 19 8 0 0 12 0 91 0 26
2014 NU-05 63 35 0 0 0 0 2 100 0 46
2011 NU 77 17 4 0 1 1 1 95 1 561
2011 NU-02 85 13 0 0 0 0 2 100 0 47
2011 NU-03 75 18 4 0 1 1 0 94 1 402
2011 NU-04 76 21 0 0 0 3 0 100 0 29
2011 NU-05 80 15 4 0 0 2 0 96 0 54
2008 NU 75 16 5 1 2 1 0 92 3 355
2008 NU-02 78 16 3 0 3 0 0 95 3 37
2008 NU-03 75 15 6 1 2 1 0 91 3 239
2008 NU-04 63 32 0 0 5 0 0 95 5 19
2008 NU-05 65 28 3 5 0 0 0 93 5 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 30 70 392
2017 NU-03 32 68 307
2017 NU-04 42 58 12
2017 NU-05 25 75 51
2014 NU 33 67 477
2014 NU-03 36 64 383
2014 NU-04 27 73 26
2014 NU-05 20 80 46

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 NU 58 117
2017 NU-03 60 96
2014 NU 74 158
2014 NU-03 76 138

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 NU 50 117
2017 NU-03 51 96
2017 NU-05 46 13
2014 NU 46 158
2014 NU-03 45 138

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 NU 4 117

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 NU 32 117
2017 NU-03 31 96
2014 NU 28 158
2014 NU-03 30 138

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 NU 15 117
2017 NU-03 15 96
2014 NU 13 158
2014 NU-03 12 138

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 NU-05 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 NU-05 0 13
2014 NU 4 158
2014 NU-03 4 138

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 NU 48 117
2017 NU-03 50 96
2014 NU 44 159
2014 NU-03 43 139

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 NU 41 117
2017 NU-03 46 96
2014 NU 36 159
2014 NU-03 39 139

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 NU 49 117
2017 NU-03 48 96
2017 NU-05 38 13
2014 NU 52 159
2014 NU-03 55 139

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 NU 44 117
2017 NU-03 45 96
2014 NU 38 159
2014 NU-03 37 139

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 NU 30 117
2017 NU-03 30 96
2014 NU 30 159
2014 NU-03 29 139

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 NU 62 117
2017 NU-03 64 96
2017 NU-05 54 13
2014 NU 68 159
2014 NU-03 68 139

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 NU 43 117
2017 NU-03 41 96
2017 NU-05 69 13
2014 NU 52 159
2014 NU-03 52 139

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 NU-05 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 NU 17 117
2017 NU-03 20 96
2017 NU-05 0 13
2014 NU 11 159
2014 NU-03 10 139

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 NU 20 117
2017 NU-03 20 96
2014 NU 18 159
2014 NU-03 17 139

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 NU 41 117
2017 NU-03 45 96
2014 NU 42 159
2014 NU-03 42 139

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 NU 31 117
2017 NU-03 32 96
2014 NU 38 159
2014 NU-03 40 139

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 NU 14 117
2017 NU-03 11 96
2014 NU 14 159
2014 NU-03 16 139

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 NU 57 117
2017 NU-03 58 96
2017 NU-05 62 13
2014 NU 56 159
2014 NU-03 54 139

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 NU 42 117
2017 NU-03 39 96
2017 NU-05 62 13
2014 NU 35 159
2014 NU-03 37 139

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 NU 7 117
2017 NU-03 6 96
2014 NU 11 159
2014 NU-03 11 139

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 NU 21 117
2017 NU-03 23 96
2014 NU 29 159
2014 NU-03 31 139

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 NU 20 117
2017 NU-03 17 96
2017 NU-05 46 13
2014 NU 15 159
2014 NU-03 17 139

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 NU 9 117
2017 NU-03 9 96
2014 NU 10 159
2014 NU-03 11 139

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 NU 18 117
2017 NU-03 17 96
2014 NU 20 159
2014 NU-03 21 139

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 NU 6 117
2017 NU-03 7 96
2017 NU-05 0 13
2014 NU 14 159
2014 NU-03 14 139

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 NU 24 117
2017 NU-03 24 96
2014 NU 18 159
2014 NU-03 19 139

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 NU 13 106
2017 NU-03 9 86
2014 NU 17 143
2014 NU-03 17 124

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 NU 12 106
2017 NU-03 13 86
2014 NU 13 143
2014 NU-03 14 124

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 NU 9 106
2017 NU-03 9 86
2014 NU 14 143
2014 NU-03 13 124

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 NU 7 106
2017 NU-03 7 86
2014 NU 9 143
2014 NU-03 7 124

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 NU 11 106
2017 NU-03 12 86
2014 NU 9 143
2014 NU-03 10 124

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 NU 8 106
2017 NU-03 8 86
2014 NU 10 143
2014 NU-03 10 124

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 NU 10 106
2017 NU-03 9 86
2014 NU 3 143
2014 NU-03 4 124

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 NU 8 106
2017 NU-03 9 86
2014 NU 7 143
2014 NU-03 8 124

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 NU 13 106
2017 NU-03 13 86
2014 NU 15 143
2014 NU-03 17 124

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 NU 26 106
2017 NU-03 29 86
2014 NU 26 143
2014 NU-03 26 124

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 NU 12 106
2017 NU-03 12 86
2014 NU 11 143
2014 NU-03 12 124

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 NU 50 106
2017 NU-03 53 86
2014 NU 51 143
2014 NU-03 52 124

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 NU-05 0 12
2014 NU 4 143
2014 NU-03 5 124

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 NU 57 106
2017 NU-03 57 86
2017 NU-05 67 12
2014 NU 56 143
2014 NU-03 58 124

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 NU-05 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 NU 16 106
2017 NU-03 12 86
2014 NU 17 143
2014 NU-03 15 124

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 96 4 116
2017 NU-03 96 4 95
2017 NU-05 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 10 25 23 14 15 7 5 41 33 393
2017 NU-03 7 26 24 17 16 6 5 37 36 308
2017 NU-04 17 25 8 8 17 17 8 56 33 12
2017 NU-05 25 25 24 6 12 6 2 55 19 51
2014 NU 9 20 26 16 16 9 4 33 37 478
2014 NU-03 7 19 25 16 19 10 4 30 40 384
2014 NU-04 0 23 42 19 12 0 4 24 32 26
2014 NU-05 28 31 17 11 6 4 2 63 18 46

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 34 18 12 12 4 1 56 25 392
2017 NU-03 15 33 19 13 14 5 1 51 28 307
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 35 37 12 10 4 2 0 74 14 51
2014 NU 12 30 22 15 15 6 1 45 32 476
2014 NU-03 10 29 22 14 17 7 1 42 34 382
2014 NU-04 0 50 19 23 8 0 0 50 31 26
2014 NU-05 35 24 22 11 8 0 0 59 19 46
2011 NU 17 42 18 13 8 3 0 60 21 561
2011 NU-02 4 36 23 19 15 2 0 41 35 47
2011 NU-03 15 42 19 12 7 3 0 60 21 402
2011 NU-04 10 41 14 28 3 3 0 54 32 29
2011 NU-05 43 43 6 6 4 0 0 85 9 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 8 92 390
2017 NU-03 7 93 307
2014 NU 10 90 475
2014 NU-03 11 89 381

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 NU 30 30
2017 NU-03 32 22
2014 NU 59 46
2014 NU-03 60 43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 NU 83 30
2017 NU-03 91 22
2014 NU 76 46
2014 NU-03 77 43

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 NU 0 30
2017 NU-03 0 22
2014 NU 0 46
2014 NU-03 0 43

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 NU 17 30
2014 NU 11 46
2014 NU-03 12 43

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 NU-03 0 22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 NU 0 30
2017 NU-03 0 22

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2014 NU 13 46

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 NU 11 46

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 NU 0 46
2014 NU-03 0 43

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2014 NU 11 46
2014 NU-03 12 43

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 NU 17 29
2014 NU 24 46
2014 NU-03 26 43

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 NU 15 46
2014 NU-03 16 43

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 NU 20 46
2014 NU-03 21 43

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 NU 0 29
2017 NU-03 0 21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 NU 24 29
2014 NU 20 46
2014 NU-03 21 43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2014 NU 0 46
2014 NU-03 0 43

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 NU 48 29
2017 NU-03 52 21
2014 NU 39 46
2014 NU-03 40 43

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 NU 40 30
2017 NU-03 41 22
2014 NU 46 46
2014 NU-03 44 43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 NU 17 30
2014 NU 28 46
2014 NU-03 30 43

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 NU 11 46
2014 NU-03 12 43

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 NU 20 30
2017 NU-03 27 22
2014 NU 30 46
2014 NU-03 30 43

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 NU 11 46
2014 NU-03 12 43

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 NU 17 30
2014 NU 13 46
2014 NU-03 14 43

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 NU-03 0 22
2014 NU 15 46
2014 NU-03 16 43

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 NU 43 30
2017 NU-03 50 22
2014 NU 28 46
2014 NU-03 30 43

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 NU 12 42

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 NU 0 27
2017 NU-03 0 20
2014 NU 12 42
2014 NU-03 13 40

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 NU 14 42
2014 NU-03 13 40

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 NU 0 27
2017 NU-03 0 20

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 NU 0 42
2014 NU-03 0 40

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 NU 19 27
2017 NU-03 25 20
2014 NU 14 42
2014 NU-03 15 40

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 NU 21 42
2014 NU-03 23 40

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 NU 14 42
2014 NU-03 15 40

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 NU 41 27
2017 NU-03 50 20
2014 NU 43 42
2014 NU-03 43 40

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 NU 59 27
2017 NU-03 60 20
2014 NU 64 42
2014 NU-03 68 40

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 NU 0 27
2017 NU-03 0 20

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 NU 22 27
2014 NU 21 42
2014 NU-03 23 40

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 97 3 30
2017 NU-03 95 5 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 24 28 5 4 16 6 52 12 393
2017 NU-03 15 25 29 6 4 16 5 50 12 308
2017 NU-04 17 25 33 8 8 8 0 45 18 12
2017 NU-05 27 22 25 2 4 12 8 61 7 51
2014 NU 13 22 31 5 7 16 6 45 16 477
2014 NU-03 10 21 31 7 8 16 7 40 19 383
2014 NU-04 15 27 27 4 4 15 8 55 10 26
2014 NU-05 37 28 20 0 2 11 2 75 3 46

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 25 34 22 8 3 7 1 65 12 391
2017 NU-03 21 33 24 8 4 9 1 61 13 306
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 45 35 14 6 0 0 0 80 6 51
2014 NU 19 30 27 5 7 10 2 56 14 476
2014 NU-03 15 29 28 7 8 11 2 51 17 382
2014 NU-04 23 35 23 4 8 4 4 63 13 26
2014 NU-05 46 37 9 0 2 4 2 88 2 46
2011 NU 29 41 17 4 3 5 0 74 8 560
2011 NU-02 19 40 21 9 6 4 0 62 16 47
2011 NU-03 28 40 19 4 2 6 0 72 7 401
2011 NU-04 21 55 14 7 3 0 0 76 10 29
2011 NU-05 54 43 2 0 2 0 0 96 2 54

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 21 79 393
2017 NU-03 22 78 308
2017 NU-05 20 80 51
2014 NU 22 78 475
2014 NU-03 23 77 381
2014 NU-05 17 83 46

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 76 24 83
2017 NU-03 74 26 69
2017 NU-05 90 10 10
2014 NU 74 26 103
2014 NU-03 72 28 89

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 40 37 5 11 8 0 0 76 19 63
2017 NU-03 37 37 6 10 10 0 0 75 20 51
2014 NU 49 37 4 7 3 0 0 87 9 75
2014 NU-03 46 41 2 8 3 0 0 87 11 63

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 26 51 11 9 1 0 2 79 10 393
2017 NU-03 19 56 12 10 1 0 1 76 12 308
2017 NU-04 42 50 0 0 0 0 8 100 0 12
2017 NU-05 57 27 6 2 0 0 8 91 2 51
2014 NU 25 51 14 7 1 1 2 78 8 477
2014 NU-03 21 52 15 9 1 1 1 75 10 383
2014 NU-04 54 42 4 0 0 0 0 96 0 26
2014 NU-05 44 43 4 0 0 0 9 95 0 46
2011 NU 21 52 11 10 2 1 2 76 12 561
2011 NU-02 21 57 4 17 0 0 0 79 17 47
2011 NU-03 15 54 14 11 3 1 2 71 14 402
2011 NU-04 38 52 7 0 3 0 0 90 3 29
2011 NU-05 54 41 2 0 0 0 4 98 0 54
2008 NU 23 47 10 12 4 2 3 73 16 356
2008 NU-02 16 59 19 3 3 0 0 76 5 37
2008 NU-03 17 49 11 14 6 3 0 68 21 239
2008 NU-04 37 37 11 16 0 0 0 74 16 19
2008 NU-05 48 33 0 5 0 0 15 94 6 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 9 28 23 19 11 8 3 41 33 393
2017 NU-03 6 27 23 21 13 8 3 36 38 308
2017 NU-04 8 50 17 8 8 0 8 64 18 12
2017 NU-05 22 37 24 8 0 6 4 65 9 51
2014 NU 6 32 23 19 12 6 2 42 33 478
2014 NU-03 5 30 23 21 13 7 1 38 37 384
2014 NU-04 4 54 23 12 4 4 0 60 16 26
2014 NU-05 13 48 21 7 7 2 2 64 14 46
2011 NU 7 31 24 17 9 8 4 44 29 561
2011 NU-02 6 34 19 26 11 2 2 42 38 47
2011 NU-03 6 28 25 19 9 9 5 39 32 402
2011 NU-04 7 48 17 7 17 3 0 57 25 29
2011 NU-05 20 35 24 9 2 4 6 61 12 54

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 30 42 12 5 4 5 3 78 10 393
2017 NU-03 27 46 12 5 5 4 1 77 11 308
2017 NU-04 25 50 8 0 0 8 8 90 0 12
2017 NU-05 53 16 16 4 2 0 10 76 7 51
2014 NU 25 42 14 9 4 2 3 71 14 478
2014 NU-03 24 43 15 11 5 2 1 68 16 384
2014 NU-04 27 54 15 0 0 4 0 84 0 26
2014 NU-05 37 30 11 4 4 0 13 77 10 46
2011 NU 29 40 16 7 4 3 2 72 11 561
2011 NU-02 34 49 4 4 4 4 0 87 9 47
2011 NU-03 24 40 17 8 4 4 2 69 13 402
2011 NU-04 48 31 17 3 0 0 0 79 3 29
2011 NU-05 48 35 6 6 2 0 4 87 8 54
2008 NU 26 39 12 11 3 5 3 71 15 355
2008 NU-02 27 41 16 8 5 3 0 69 14 37
2008 NU-03 21 42 13 12 3 7 0 69 16 238
2008 NU-04 42 32 16 0 5 5 0 78 6 19
2008 NU-05 45 25 0 10 3 0 18 85 15 40

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 39 18 9 5 6 3 65 15 391
2017 NU-03 16 42 18 9 6 7 1 64 16 306
2017 NU-04 17 50 17 0 0 8 8 80 0 12
2017 NU-05 39 20 18 8 6 0 10 65 15 51
2014 NU 17 37 19 13 7 6 2 58 21 477
2014 NU-03 14 37 19 15 8 7 1 55 24 383
2014 NU-04 19 62 15 0 4 0 0 81 4 26
2014 NU-05 35 26 17 9 2 0 11 68 12 46
2011 NU 19 40 18 10 5 6 2 64 16 560
2011 NU-02 13 38 15 15 15 4 0 53 31 47
2011 NU-03 17 40 20 10 4 7 2 62 16 402
2011 NU-04 18 54 7 11 11 0 0 71 21 28
2011 NU-05 44 31 11 4 6 0 4 79 10 54
2008 NU 21 34 16 15 8 4 2 58 25 354
2008 NU-02 14 24 22 14 24 3 0 39 39 37
2008 NU-03 15 36 18 17 8 5 0 54 27 237
2008 NU-04 47 32 16 5 0 0 0 79 5 19
2008 NU-05 43 33 3 10 0 0 13 86 11 40
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 41 32 10 9 8 1 0 73 17 393
2017 NU-03 37 33 11 9 8 1 0 71 18 308
2017 NU-04 58 33 0 0 8 0 0 92 8 12
2017 NU-05 57 25 6 8 4 0 0 82 12 51

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 43 30 13 6 7 1 0 73 14 393
2017 NU-03 39 31 14 6 9 1 0 71 15 308
2017 NU-04 58 17 8 17 0 0 0 75 17 12
2017 NU-05 59 24 8 10 0 0 0 82 10 51

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 19 43 18 11 8 2 0 63 19 393
2017 NU-03 16 43 19 12 8 2 1 60 20 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 24 53 10 6 8 0 0 76 14 51

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 8 26 18 24 23 0 0 35 47 391
2017 NU-03 6 26 17 24 26 0 1 33 50 306
2017 NU-04 17 33 17 17 17 0 0 50 33 12
2017 NU-05 12 24 27 22 16 0 0 35 37 51

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 10 15 18 17 40 0 0 25 57 393
2017 NU-03 8 15 18 18 41 1 0 23 59 308
2017 NU-04 8 25 8 17 42 0 0 33 58 12
2017 NU-05 10 18 18 14 39 0 2 28 54 51

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 5 24 26 24 20 0 0 30 44 393
2017 NU-03 6 25 26 23 20 1 0 31 43 308
2017 NU-04 8 25 33 17 17 0 0 33 33 12
2017 NU-05 2 20 27 31 20 0 0 22 51 51

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 31 21 16 13 1 2 48 31 393
2017 NU-03 16 30 20 15 16 1 3 48 32 308
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 10 39 20 25 6 0 0 49 31 51

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 7 21 23 21 27 1 1 28 48 393
2017 NU-03 6 21 22 21 29 1 1 27 51 308
2017 NU-04 33 17 17 25 8 0 0 50 33 12
2017 NU-05 8 24 29 20 18 0 2 32 38 51

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 28 30 15 13 10 0 4 60 24 392
2017 NU-03 27 30 15 14 11 1 3 59 25 308
2017 NU-04 33 33 8 0 17 0 8 73 18 12
2017 NU-05 26 28 18 14 6 0 8 59 22 50

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 17 33 26 15 8 0 0 50 24 392
2017 NU-03 17 34 27 13 8 1 0 51 22 307
2017 NU-04 0 58 8 8 25 0 0 58 33 12
2017 NU-05 16 22 31 27 4 0 0 37 31 51

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 20 34 22 15 8 1 0 54 23 392
2017 NU-03 19 34 22 15 9 1 0 54 24 307
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 18 47 20 14 2 0 0 65 16 51

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 16 27 25 18 12 1 1 44 31 391
2017 NU-03 15 28 24 19 12 1 1 44 32 306
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 20 22 27 22 8 2 0 42 30 51

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 35 19 15 7 1 1 59 22 392
2017 NU-03 22 34 19 16 7 1 1 57 24 307
2017 NU-04 25 17 25 17 17 0 0 42 33 12
2017 NU-05 25 45 14 8 6 0 2 72 14 51

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 13 28 25 19 14 1 1 42 33 391
2017 NU-03 13 26 25 20 13 1 1 41 34 306
2017 NU-04 8 42 25 17 8 0 0 50 25 12
2017 NU-05 14 35 16 14 20 0 2 50 34 51

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 23 33 23 13 8 0 0 56 21 392
2017 NU-03 18 34 25 13 9 1 0 53 22 307
2017 NU-04 17 42 17 17 8 0 0 58 25 12
2017 NU-05 39 27 16 16 2 0 0 67 18 51

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 52 22 9 7 8 0 2 75 16 393
2017 NU-03 48 23 10 7 9 1 2 73 17 308
2017 NU-04 50 8 8 17 17 0 0 58 33 12
2017 NU-05 65 20 10 6 0 0 0 84 6 51

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 34 36 14 8 6 0 1 72 14 393
2017 NU-03 28 39 16 9 6 1 1 68 16 308
2017 NU-04 33 33 17 8 8 0 0 67 17 12
2017 NU-05 55 29 8 2 4 0 2 86 6 51

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 48 23 12 6 8 1 1 73 15 392
2017 NU-03 47 23 11 7 9 1 2 71 17 307
2017 NU-04 33 25 17 8 17 0 0 58 25 12
2017 NU-05 55 29 12 2 0 2 0 86 2 51

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 43 14 7 2 1 1 33 85 4 392
2017 NU-03 46 11 4 1 0 1 36 91 2 308
2017 NU-04 25 8 17 0 8 0 42 57 14 12
2017 NU-05 22 25 27 8 2 0 16 56 12 51

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 51 27 9 3 3 1 6 84 6 392
2017 NU-03 46 29 10 3 3 1 7 82 7 307
2017 NU-04 67 8 17 0 0 0 8 82 0 12
2017 NU-05 67 24 6 2 0 0 2 92 2 51

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 61 15 9 6 6 0 3 78 12 392
2017 NU-03 58 16 9 5 7 1 4 77 13 307
2017 NU-04 42 0 33 17 8 0 0 42 25 12
2017 NU-05 76 16 2 6 0 0 0 92 6 51

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 49 31 12 3 2 1 2 82 5 393
2017 NU-03 48 31 12 3 2 1 2 82 5 308
2017 NU-04 33 58 0 8 0 0 0 92 8 12
2017 NU-05 49 25 20 4 2 0 0 75 6 51

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 6 27 35 22 9 1 0 33 32 393
2017 NU-03 5 28 35 22 9 1 1 33 31 308
2017 NU-04 8 17 33 25 17 0 0 25 42 12
2017 NU-05 6 20 45 24 6 0 0 25 29 51

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 15 26 40 14 4 0 0 18 42 388
2017 NU-03 17 24 40 14 3 0 1 18 42 303
2017 NU-04 17 25 42 8 8 0 0 17 42 12
2017 NU-05 10 35 37 14 4 0 0 18 45 51
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 12 23 24 14 25 2 1 12 88 393
2017 NU-03 10 23 25 13 28 2 1 10 90 308
2017 NU-04 8 17 8 33 33 0 0 8 92 12
2017 NU-05 22 25 22 10 16 4 2 23 77 51

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 28 335
2017 NU-03 28 269
2017 NU-04 27 11
2017 NU-05 30 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 46 335
2017 NU-03 46 269
2017 NU-04 27 11
2017 NU-05 51 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NU 13 335
2017 NU-03 11 269
2017 NU-04 36 11
2017 NU-05 8 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 NU 59 335
2017 NU-03 61 269
2017 NU-04 45 11
2017 NU-05 57 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 NU 7 335
2017 NU-03 7 269
2017 NU-04 9 11
2017 NU-05 11 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 NU 38 335
2017 NU-03 38 269
2017 NU-04 18 11
2017 NU-05 32 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 NU 4 40 20 12 5 20 324
2017 NU-03 3 40 19 13 5 20 258
2017 NU-04 0 36 18 9 18 18 11
2017 NU-05 5 38 22 8 5 22 37

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 4 20 16 20 34 1 5 26 57 338
2017 NU-03 4 19 17 19 34 1 6 25 57 272
2017 NU-04 0 27 9 36 27 0 0 27 64 11
2017 NU-05 5 19 8 27 38 0 3 25 67 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NU 1 6 13 19 54 2 5 8 78 338
2017 NU-03 1 6 14 20 52 2 5 8 77 272
2017 NU-04 9 0 9 18 55 0 9 10 80 11
2017 NU-05 0 3 8 16 68 0 5 3 89 37
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