2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	39	13	11	15	62	26	6120
2017	First official language - French	24	48	15	8	5	72	14	2614
2014	First official language - English	23	41	14	11	11	64	22	7445
2014	First official language - French	23	46	17	9	5	69	14	3428
2011	First official language - English	30	38	12	10	10	68	19	7902
2011	First official language - French	35	43	13	5	4	78	9	3703
2008	First official language - English	30	39	12	11	9	68	20	6329
2008	First official language - French	32	44	13	8	3	76	11	2448

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	16	28	14	16	27	0	0	44	42	6107
2017	First official language - French	15	34	21	15	14	0	0	50	29	2612

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	34	11	5	5	79	10	6103
2017	First official language - French	40	45	10	3	2	85	5	2605
2014	First official language - English	54	29	10	3	3	84	7	7430
2014	First official language - French	47	39	10	3	2	86	5	3427
2011	First official language - English	55	30	9	3	3	85	6	7904
2011	First official language - French	52	38	7	2	1	90	3	3715

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	40	14	7	7	71	15	6094
2017	First official language - French	30	48	13	5	3	79	8	2592
2014	First official language - English	36	41	12	6	5	76	11	7434
2014	First official language - French	32	48	13	5	2	80	7	3422
2011	First official language - English	39	42	9	6	4	81	10	7904
2011	First official language - French	42	45	8	3	2	88	4	3705
2008	First official language - English	39	43	8	6	3	83	10	6372
2008	First official language - French	39	48	7	4	1	87	5	2452

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	26	18	16	22	0	43	39	6107
2017	First official language - French	13	30	27	16	13	1	44	29	2608
2014	First official language - English	18	31	18	17	16	0	49	33	7450
2014	First official language - French	13	36	26	15	9	1	49	24	3432
2011	First official language - English	21	32	20	14	13	1	53	27	7901
2011	First official language - French	20	41	23	10	6	1	61	16	3710

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	29	17	17	19	0	47	36	6103
2017	First official language - French	13	34	26	16	11	0	47	27	2609
2014	First official language - English	18	32	18	17	14	0	51	31	7443
2014	First official language - French	12	38	26	15	8	0	50	23	3431
2011	First official language - English	21	35	17	15	12	0	56	27	7900
2011	First official language - French	19	44	23	10	4	1	63	14	3709
2008	First official language - English	20	37	15	16	11	0	58	27	6369
2008	First official language - French	17	46	20	12	5	0	63	17	2453

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	22	20	15	20	4	1	43	36	6104
2017	First official language - French	18	28	23	14	11	5	1	48	27	2606
2014	First official language - English	20	23	20	15	16	4	1	46	33	7447
2014	First official language - French	18	29	23	13	11	5	1	50	25	3434
2011	First official language - English	23	26	18	14	15	4	0	51	30	7899
2011	First official language - French	23	31	21	11	7	5	1	58	20	3715
2008	First official language - English	21	29	17	16	12	5	0	53	29	6361
2008	First official language - French	19	34	20	12	8	6	0	57	22	2453

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	30	15	10	11	1	1	62	22	6121
2017	First official language - French	27	38	18	8	7	2	0	66	15	2610
2014	First official language - English	32	30	16	10	10	2	0	63	20	7445
2014	First official language - French	27	38	18	9	6	2	1	66	15	3429
2011	First official language - English	31	31	15	10	11	2	1	63	21	7895
2011	First official language - French	29	38	18	7	5	2	0	69	12	3710
2008	First official language - English	30	31	13	12	12	2	0	62	24	6371
2008	First official language - French	25	38	19	10	6	2	0	64	17	2453

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	31	13	12	12	1	0	62	24	6114
2017	First official language - French	28	38	17	10	6	0	1	66	17	2609
2014	First official language - English	31	32	14	13	10	1	0	63	23	7446
2014	First official language - French	25	40	18	10	6	0	0	66	16	3432
2011	First official language - English	29	33	12	13	11	1	0	64	24	7892
2011	First official language - French	29	40	16	10	5	0	0	69	14	3710
2008	First official language - English	28	34	10	14	13	0	0	62	27	6367
2008	First official language - French	26	40	16	11	7	0	0	66	19	2448

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	36	28	15	9	12	1	64	21	6102
2017	First official language - French	31	34	18	8	8	1	66	16	2609
2014	First official language - English	36	29	16	9	9	1	66	18	7438
2014	First official language - French	30	37	17	8	6	1	68	14	3430

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	16	25	16	16	24	3	0	42	41	6119
2017	First official language - French	12	32	23	15	13	5	0	46	30	2611
2014	First official language - English	16	28	17	17	18	3	0	46	37	7442
2014	First official language - French	12	33	24	15	10	5	0	48	26	3428
2011	First official language - English	16	27	17	17	20	3	0	44	38	7903
2011	First official language - French	15	35	24	13	7	6	1	53	22	3715

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	24	15	19	27	1	39	46	6112
2017	First official language - French	10	28	25	19	17	2	38	36	2610
2014	First official language - English	15	27	17	18	22	1	42	41	7445
2014	First official language - French	10	27	26	19	15	2	38	35	3428
2011	First official language - English	17	27	16	16	23	1	44	39	7903
2011	First official language - French	14	35	25	13	10	3	51	24	3712
2008	First official language - English	16	29	15	17	22	1	46	39	6366
2008	First official language - French	14	33	25	13	12	2	48	26	2451

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	11	22	16	21	27	2	34	49	6112
2017	First official language - French	8	23	28	21	17	3	32	39	2600
2014	First official language - English	11	25	18	21	23	2	37	45	7440
2014	First official language - French	6	23	27	25	17	3	30	43	3431
2011	First official language - English	10	28	16	21	21	3	40	43	7896
2011	First official language - French	9	32	30	17	8	5	43	26	3716
2008	First official language - English	8	28	15	24	22	2	37	48	6366
2008	First official language - French	6	31	30	19	10	4	39	30	2451

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	11	18	15	17	35	4	31	54	6116
2017	First official language - French	9	21	24	19	23	5	31	44	2609
2014	First official language - English	11	19	17	18	31	4	31	51	7436
2014	First official language - French	7	19	24	22	21	7	29	45	3431
2011	First official language - English	12	23	17	18	27	5	36	47	7897
2011	First official language - French	10	29	25	16	11	9	43	29	3715
2008	First official language - English	11	25	15	18	26	5	38	47	6364
2008	First official language - French	10	28	26	16	13	8	41	31	2451

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	22	14	21	32	2	32	54	6111
2017	First official language - French	9	27	24	20	18	2	37	38	2607
2014	First official language - English	10	23	15	23	27	2	33	51	7440
2014	First official language - French	8	28	26	20	16	2	36	37	3430
2011	First official language - English	10	27	14	22	25	1	37	49	7898
2011	First official language - French	11	37	24	17	8	2	50	25	3712
2008	First official language - English	9	29	11	25	24	1	39	50	6362
2008	First official language - French	11	38	22	20	8	2	50	28	2453

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	27	14	18	26	41	44	6114
2017	First official language - French	14	32	21	17	16	46	33	2611
2014	First official language - English	14	29	15	19	21	44	41	7445
2014	First official language - French	12	30	25	19	13	42	33	3424
2011	First official language - English	15	33	14	18	20	49	38	7903
2011	First official language - French	16	35	22	17	10	51	27	3718

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	39	14	15	11	0	0	61	25	6112
2017	First official language - French	19	44	20	11	7	0	0	63	17	2612

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	6	16	14	22	34	7	1	24	61	6104
2017	First official language - French	6	18	23	24	20	8	1	26	48	2611
2014	First official language - English	7	17	16	25	29	6	1	25	58	7446
2014	First official language - French	6	20	23	26	16	7	2	29	46	3431

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	27	32	13	13	13	1	0	60	26	6119
2017	First official language - French	22	38	18	12	9	1	1	61	21	2612
2014	First official language - English	28	34	15	12	11	1	0	62	23	7445
2014	First official language - French	22	38	19	12	7	0	1	61	19	3431
2011	First official language - English	27	34	13	14	12	1	0	61	26	7895
2011	First official language - French	25	39	18	11	6	0	0	65	17	3710
2008	First official language - English	27	35	10	14	13	0	0	63	27	6368
2008	First official language - French	25	38	16	13	8	0	0	63	21	2454

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	38	13	15	11	1	2	59	27	1193
2017	First official language - French	15	39	25	12	5	1	3	56	18	548
2014	First official language - English	19	38	15	15	10	1	2	59	26	1444
2014	First official language - French	15	39	22	14	6	2	3	56	21	737

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	25	14	23	23	1	1	39	47	6110
2017	First official language - French	16	39	21	14	9	0	1	55	24	2609
2014	First official language - English	14	32	13	24	16	1	1	46	41	7450
2014	First official language - French	15	43	21	15	6	1	0	58	21	3430
2011	First official language - English	15	31	13	23	18	1	0	46	41	7908
2011	First official language - French	19	41	18	14	7	1	0	60	21	3715
2008	First official language - English	15	32	12	23	17	1	1	47	41	6373
2008	First official language - French	17	40	20	16	7	1	0	57	23	2455

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	12	22	16	19	26	5	1	36	48	6106
2017	First official language - French	12	31	21	16	14	5	1	46	32	2614
2014	First official language - English	13	23	16	22	21	4	1	38	45	7447
2014	First official language - French	13	32	23	15	11	5	1	48	28	3427
2011	First official language - English	15	23	14	20	24	4	1	40	45	7902
2011	First official language - French	19	32	20	15	11	4	0	52	26	3718
2008	First official language - English	15	23	14	21	22	4	1	40	45	6369
2008	First official language - French	17	32	20	16	11	3	0	51	28	2450

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	37	10	20	17	0	52	38	6118
2017	First official language - French	15	39	19	18	9	0	54	27	2612
2014	First official language - English	15	37	12	21	15	0	52	36	7440
2014	First official language - French	13	40	18	19	10	0	53	29	3429
2011	First official language - English	21	43	10	16	10	0	64	26	7900
2011	First official language - French	21	45	15	13	4	1	67	17	3715
2008	First official language - English	17	42	10	19	12	0	60	31	6370
2008	First official language - French	20	44	16	15	5	0	64	20	2452

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	38	12	6	4	78	10	6109
2017	First official language - French	36	46	10	5	3	82	8	2612
2014	First official language - English	40	39	11	5	4	79	9	7446
2014	First official language - French	35	43	13	6	3	78	8	3428
2011	First official language - English	45	36	10	5	4	81	9	7895
2011	First official language - French	46	38	10	4	2	84	6	3701
2008	First official language - English	38	42	10	6	4	80	10	6367
2008	First official language - French	38	44	10	6	2	83	8	2455

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	47	37	8	5	4	84	8	6103
2017	First official language - French	40	45	7	5	4	85	8	2612
2014	First official language - English	46	38	7	5	3	84	9	7442
2014	First official language - French	40	43	9	5	3	83	8	3427
2011	First official language - English	50	37	6	4	3	87	7	7902
2011	First official language - French	44	43	6	4	2	87	7	3717
2008	First official language - English	45	42	7	3	3	87	6	6372
2008	First official language - French	41	46	7	4	2	87	6	2452

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	26	16	19	23	2	0	41	43	6113
2017	First official language - French	11	27	26	19	13	2	0	40	34	2605
2014	First official language - English	14	26	18	19	21	3	0	41	40	7443
2014	First official language - French	9	27	26	22	14	3	0	37	37	3431
2011	First official language - English	16	31	16	17	18	2	0	48	35	7897
2011	First official language - French	15	34	24	17	7	2	1	51	24	3716
2008	First official language - English	13	32	16	19	19	1	0	45	39	6368
2008	First official language - French	11	35	24	19	9	1	0	47	29	2449

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	25	15	17	24	2	2	42	43	6104
2017	First official language - French	12	32	21	15	16	2	2	46	32	2613
2014	First official language - English	15	27	16	16	23	2	1	43	41	7441
2014	First official language - French	11	32	21	16	15	3	2	45	33	3429
2011	First official language - English	18	31	14	15	19	1	1	51	35	7901
2011	First official language - French	19	37	18	12	9	2	2	59	22	3713
2008	First official language - English	16	38	11	14	18	1	1	56	33	6361
2008	First official language - French	17	39	17	13	10	2	2	58	24	2451

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	33	12	18	19	0	51	37	6096
2017	First official language - French	16	35	19	16	13	0	52	29	2603
2014	First official language - English	14	34	12	21	18	0	48	39	7444
2014	First official language - French	11	32	21	22	13	0	43	35	3426
2011	First official language - English	21	36	12	15	16	0	57	31	7903
2011	First official language - French	20	38	18	16	9	1	58	24	3714

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	29	15	16	19	50	35	6095
2017	First official language - French	18	32	20	17	13	50	30	2602
2014	First official language - English	19	32	16	16	16	51	33	7444
2014	First official language - French	15	32	24	18	12	47	30	3429

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	30	17	17	17	0	0	49	35	6094
2017	First official language - French	15	34	24	16	11	0	0	49	27	2602
2014	First official language - English	18	32	18	17	14	0	0	50	31	7443
2014	First official language - French	13	34	26	18	9	0	0	48	27	3427
2011	First official language - English	26	39	16	11	7	1	0	65	19	7892
2011	First official language - French	21	42	21	10	4	0	1	64	14	3703

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	29	20	16	19	3	0	44	36	6116
2017	First official language - French	9	27	30	16	13	5	0	38	31	2606

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	31	13	15	16	0	0	56	31	6106
2017	First official language - French	24	35	18	12	10	0	1	60	22	2610
2014	First official language - English	25	32	14	14	14	0	0	57	28	7436
2014	First official language - French	19	34	21	14	10	1	1	54	24	3427
2011	First official language - English	28	36	12	12	12	0	0	64	24	7899
2011	First official language - French	25	36	19	11	7	0	2	63	18	3707

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	25	11	13	18	1	5	55	33	6104
2017	First official language - French	31	34	10	10	9	1	6	69	20	2612
2014	First official language - English	25	26	11	13	19	1	5	54	34	7444
2014	First official language - French	30	35	10	9	9	1	5	69	20	3425
2011	First official language - English	25	26	10	14	20	1	5	54	36	7899
2011	First official language - French	39	29	9	9	7	1	6	73	17	3704
2008	First official language - English	30	28	7	12	18	1	4	61	32	6366
2008	First official language - French	36	31	8	9	8	1	6	72	19	2452

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	34	20	8	4	2	67	13	6120
2017	First official language - French	33	42	15	7	3	1	75	10	2613
2014	First official language - English	28	34	23	9	5	1	63	14	7445
2014	First official language - French	29	41	19	7	4	0	70	11	3424
2011	First official language - English	30	33	21	9	6	1	64	15	7902
2011	First official language - French	30	37	18	9	5	1	68	14	3716
2008	First official language - English	23	33	24	11	8	1	57	19	6365
2008	First official language - French	23	37	21	12	6	1	61	18	2452

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	22	13	7	12	4	10	64	21	6112
2017	First official language - French	29	29	12	8	10	2	10	66	20	2609
2014	First official language - English	34	22	14	7	11	3	9	64	20	7443
2014	First official language - French	28	29	14	8	8	3	11	66	18	3431
2011	First official language - English	29	25	13	9	15	2	6	60	26	7906
2011	First official language - French	27	30	14	10	9	3	6	63	21	3718

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	First official language - English	19	45	35	6116
2017	First official language - French	16	56	27	2613
2014	First official language - English	18	46	35	7445
2014	First official language - French	17	58	24	3432
2011	First official language - English	22	45	33	7908
2011	First official language - French	20	59	21	3716

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	First official language - English	21	31	22	13	5	7	1241
2017	First official language - French	29	30	23	8	4	6	479
2014	First official language - English	20	29	23	15	9999	12	1481
2014	First official language - French	29	33	22	8	9999	9	656
2011	First official language - English	16	44	22	9	9999	9	1879
2011	First official language - French	26	45	19	5	9999	5	788

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	36	14	9	10	1	66	20	6109
2017	First official language - French	23	45	18	7	5	0	69	13	2604
2014	First official language - English	29	38	15	9	8	1	67	17	7444
2014	First official language - French	22	44	20	8	5	1	67	14	3427
2011	First official language - English	31	40	13	8	8	1	71	16	7903
2011	First official language - French	26	44	18	7	4	1	71	11	3717
2008	First official language - English	36	37	12	8	7	1	74	15	6365
2008	First official language - French	33	43	15	6	3	1	76	9	2454

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	34	19	15	14	1	51	29	6105
2017	First official language - French	16	43	23	10	7	1	59	17	2609
2014	First official language - English	17	35	21	15	11	1	53	26	7443
2014	First official language - French	15	41	24	12	7	1	57	19	3434
2011	First official language - English	21	39	18	12	9	1	61	21	7901
2011	First official language - French	24	48	17	7	3	1	73	9	3708

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	28	33	12	6	1	2	18	48	6084
2017	First official language - French	14	35	32	12	4	1	2	17	50	2605
2014	First official language - English	14	31	36	12	5	1	1	18	46	7434
2014	First official language - French	13	38	32	12	3	1	1	15	52	3419
2011	First official language - English	15	30	33	13	6	1	2	20	46	7883
2011	First official language - French	10	34	33	15	5	1	2	21	46	3709
2008	First official language - English	17	32	33	12	4	0	1	16	50	6360
2008	First official language - French	12	38	32	12	4	1	1	16	51	2451

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	26	28	15	7	1	2	23	48	6077
2017	First official language - French	18	30	29	11	6	2	2	18	51	2601
2014	First official language - English	18	27	30	14	7	1	1	22	47	7433
2014	First official language - French	17	32	31	13	4	2	1	18	51	3422
2011	First official language - English	16	24	28	18	10	1	2	29	42	7876
2011	First official language - French	11	28	31	17	8	3	2	26	41	3701
2008	First official language - English	18	27	30	16	7	1	1	23	47	6344
2008	First official language - French	13	31	31	15	6	2	2	21	46	2449

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	24	28	15	7	2	4	23	47	6087
2017	First official language - French	22	32	26	10	4	2	3	16	57	2600
2014	First official language - English	19	27	29	14	6	2	3	21	49	7432
2014	First official language - French	24	34	26	8	3	2	2	12	61	3419
2011	First official language - English	18	24	30	15	7	2	3	23	45	7870
2011	First official language - French	21	34	26	10	5	2	3	15	57	3696
2008	First official language - English	20	27	30	14	5	1	2	20	49	6351
2008	First official language - French	18	34	28	11	4	2	2	15	55	2451

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	15	32	26	11	1	6	40	26	6057
2017	First official language - French	10	22	35	21	7	1	4	29	33	2600
2014	First official language - English	9	16	34	27	10	1	3	39	25	7405
2014	First official language - French	12	25	36	17	5	2	3	24	38	3403
2011	First official language - English	9	15	33	26	12	1	5	40	25	7856
2011	First official language - French	16	28	31	15	6	2	3	22	46	3697
2008	First official language - English	10	18	36	24	9	1	3	35	28	6334
2008	First official language - French	13	30	35	14	5	1	2	19	44	2450

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	24	27	14	7	1	3	22	50	6087
2017	First official language - French	21	29	28	13	5	1	3	19	52	2602
2014	First official language - English	24	26	27	13	6	1	2	20	52	7425
2014	First official language - French	25	32	26	10	4	1	2	14	59	3421
2011	First official language - English	19	24	30	15	8	1	3	24	45	7874
2011	First official language - French	16	28	30	15	7	1	3	23	46	3703
2008	First official language - English	22	27	28	15	6	1	2	21	50	6344
2008	First official language - French	18	29	30	14	4	1	3	20	49	2450

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	19	27	21	10	2	5	34	37	6083
2017	First official language - French	19	25	25	17	8	2	4	27	47	2604
2014	First official language - English	13	18	29	23	11	2	3	36	33	7425
2014	First official language - French	15	26	27	19	8	2	3	28	43	3423
2011	First official language - English	14	20	29	19	11	2	5	33	36	7884
2011	First official language - French	20	29	24	14	8	2	3	23	52	3709
2008	First official language - English	19	24	28	18	7	1	3	26	45	6348
2008	First official language - French	22	32	23	13	5	2	2	19	57	2450

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	23	28	14	7	3	5	22	48	6081
2017	First official language - French	17	30	32	11	5	2	3	16	50	2602
2014	First official language - English	20	26	29	13	6	2	3	21	48	7411
2014	First official language - French	18	31	33	11	4	2	2	15	50	3419

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	25	13	17	20	1	0	50	37	6114
2017	First official language - French	25	37	17	12	8	1	1	63	20	2611
2014	First official language - English	27	29	12	17	15	1	0	56	32	7444
2014	First official language - French	27	38	17	11	6	0	0	65	17	3427

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	34	15	16	14	55	31	6101
2017	First official language - French	22	47	16	9	6	69	16	2607
2014	First official language - English	21	39	15	15	9	61	24	7433
2014	First official language - French	22	49	18	8	3	72	11	3429

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	33	21	7	9	3	1	62	17	6106
2017	First official language - French	21	38	22	9	7	2	1	61	16	2608
2014	First official language - English	33	35	17	6	5	2	1	70	12	7437
2014	First official language - French	23	44	17	7	4	4	1	71	11	3432

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	37	17	12	10	2	61	22	6108
2017	First official language - French	20	47	19	7	5	2	68	13	2606
2014	First official language - English	29	36	16	10	7	2	66	18	7447
2014	First official language - French	22	45	19	7	4	3	69	11	3433
2011	First official language - English	24	34	18	11	10	2	60	22	7899
2011	First official language - French	22	43	20	8	4	3	67	12	3710

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	36	13	12	13	62	25	6108
2017	First official language - French	21	46	16	9	7	67	17	2607
2014	First official language - English	30	36	14	11	8	67	20	7442
2014	First official language - French	23	46	16	9	5	69	14	3428
2011	First official language - English	30	36	14	10	10	66	20	7893
2011	First official language - French	26	47	16	7	4	74	10	3710
2008	First official language - English	25	38	13	12	11	63	24	6353
2008	First official language - French	21	47	17	10	5	68	15	2448

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	27	17	18	21	2	2	43	40	6113
2017	First official language - French	13	31	23	15	14	2	2	46	30	2613
2014	First official language - English	19	31	16	16	15	2	1	51	32	7450
2014	First official language - French	16	34	23	14	8	3	2	52	23	3430

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	27	40	16	8	7	1	1	68	16	6087
2017	First official language - French	17	48	20	7	5	3	0	67	13	2605
2014	First official language - English	31	41	15	7	4	2	0	74	11	7444
2014	First official language - French	19	48	19	7	3	4	0	70	10	3432
2011	First official language - English	31	40	14	8	5	2	0	72	13	7900
2011	First official language - French	23	48	18	6	2	3	0	73	8	3705

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	35	14	11	11	2	1	62	23	6094
2017	First official language - French	20	41	16	12	9	2	0	63	21	2609
2014	First official language - English	28	36	13	11	8	2	0	67	19	7439
2014	First official language - French	21	43	16	11	6	3	1	66	17	3431
2011	First official language - English	30	36	13	9	9	2	1	68	19	7895
2011	First official language - French	24	41	15	10	5	4	1	68	16	3703
2008	First official language - English	26	35	12	12	11	3	1	63	24	6366
2008	First official language - French	23	40	14	12	8	3	0	66	20	2452

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	34	20	12	13	2	1	54	26	6105
2017	First official language - French	13	38	24	13	7	4	1	54	21	2608
2014	First official language - English	17	34	20	14	12	3	1	53	27	7442
2014	First official language - French	12	34	27	14	7	6	1	49	22	3434
2011	First official language - English	15	36	21	13	11	3	1	54	25	7902
2011	First official language - French	12	38	25	11	6	6	2	54	19	3714

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	22	15	19	28	4	1	36	48	6098
2017	First official language - French	13	33	20	15	13	4	2	48	30	2606
2014	First official language - English	13	25	15	19	23	4	1	40	44	7439
2014	First official language - French	10	32	21	16	14	6	1	45	32	3435
2011	First official language - English	12	23	17	20	22	5	1	37	45	7900
2011	First official language - French	13	33	21	14	10	7	2	51	26	3715

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	49	6	17	9	68	26	6122
2017	First official language - French	22	53	9	12	4	75	16	2615
2014	First official language - English	20	50	6	17	7	70	24	7449
2014	First official language - French	20	53	10	13	4	73	17	3427
2011	First official language - English	24	50	5	14	7	74	21	7902
2011	First official language - French	31	49	9	9	2	80	11	3708
2008	First official language - English	21	49	5	16	9	70	25	6365
2008	First official language - French	28	49	9	10	4	77	14	2455

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	34	8	18	15	59	33	6117
2017	First official language - French	23	38	12	16	11	61	26	2613
2014	First official language - English	26	34	9	17	14	60	31	7438
2014	First official language - French	22	36	14	18	10	58	28	3424
2011	First official language - English	25	35	9	16	14	61	30	7891
2011	First official language - French	24	36	14	16	10	60	26	3711

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	36	10	18	13	59	31	6092
2017	First official language - French	23	45	15	11	6	68	17	2601
2014	First official language - English	24	38	11	17	9	62	27	7439
2014	First official language - French	22	44	16	13	5	66	17	3425

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	68	21	5	2	2	1	1	91	4	6094
2017	First official language - French	52	39	4	3	2	0	0	91	5	2610
2014	First official language - English	68	21	5	2	2	1	1	91	4	7443
2014	First official language - French	50	39	5	4	2	0	0	90	5	3425
2011	First official language - English	73	18	4	1	1	1	1	93	3	7902
2011	First official language - French	64	28	4	3	1	0	0	92	4	3709
2008	First official language - English	74	18	3	2	2	1	1	93	3	6360
2008	First official language - French	59	31	4	3	2	0	0	91	5	2453

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	74	17	4	2	2	1	92	3	6119
2017	First official language - French	48	33	6	7	5	0	82	12	2609
2014	First official language - English	73	17	4	2	2	1	92	4	7441
2014	First official language - French	45	36	7	7	5	0	81	12	3427
2011	First official language - English	77	15	3	2	1	1	94	3	7900
2011	First official language - French	55	28	6	7	4	0	83	11	3708
2008	First official language - English	82	12	3	1	1	1	95	2	6360
2008	First official language - French	55	27	6	7	4	0	82	12	2449

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	75	10	7	1	1	1	5	90	3	6111
2017	First official language - French	55	26	5	4	5	0	4	85	10	2611
2014	First official language - English	74	12	6	1	1	1	5	91	3	7444
2014	First official language - French	56	24	5	5	5	0	4	85	10	3429
2011	First official language - English	74	11	6	1	1	1	5	91	3	7898
2011	First official language - French	60	21	5	5	5	1	3	85	10	3710
2008	First official language - English	74	8	4	1	2	1	10	92	3	6363
2008	First official language - French	57	18	5	6	8	0	6	80	14	2454

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	78	10	6	0	2	1	3	92	2	6108
2017	First official language - French	66	22	4	3	4	0	2	89	7	2607
2014	First official language - English	77	11	6	1	1	1	4	92	2	7441
2014	First official language - French	68	22	3	2	4	0	1	91	5	3431
2011	First official language - English	77	11	6	1	2	1	4	92	2	7896
2011	First official language - French	71	18	3	2	4	0	2	91	6	3711
2008	First official language - English	80	6	3	1	1	1	9	94	2	6367
2008	First official language - French	73	14	2	2	5	0	2	90	8	2452

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	66	13	9	1	2	2	7	86	4	6115
2017	First official language - French	46	29	8	5	5	2	5	80	11	2612
2014	First official language - English	65	13	9	2	2	2	8	87	3	7443
2014	First official language - French	43	30	8	5	5	3	6	80	11	3432

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	73	13	7	1	1	2	3	90	2	6107
2017	First official language - French	51	33	6	3	4	2	1	87	7	2611
2014	First official language - English	70	13	7	1	2	3	4	89	3	7441
2014	First official language - French	50	33	6	4	4	2	2	86	8	3434
2011	First official language - English	72	14	6	1	1	3	3	91	2	7902
2011	First official language - French	59	28	5	3	2	1	1	89	5	3713
2008	First official language - English	75	13	5	1	1	2	2	92	2	6369
2008	First official language - French	56	29	6	4	3	1	1	86	8	2450

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	36	64	6102
2017	First official language - French	27	73	2611
2014	First official language - English	34	66	7432
2014	First official language - French	25	75	3429

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	61	1964
2017	First official language - French	55	610
2014	First official language - English	61	2392
2014	First official language - French	53	791

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	66	1964
2017	First official language - French	59	610
2014	First official language - English	62	2392
2014	First official language - French	58	791

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	1964
2017	First official language - French	11	610
2014	First official language - English	9	2392
2014	First official language - French	9	791

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	35	1964
2017	First official language - French	22	610
2014	First official language - English	30	2392
2014	First official language - French	23	791

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	1964
2017	First official language - French	2	610
2014	First official language - English	10	2392
2014	First official language - French	2	791

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	1964
2017	First official language - French	4	610
2014	First official language - English	9	2392
2014	First official language - French	5	791

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	1964
2017	First official language - French	3	610
2014	First official language - English	4	2392
2014	First official language - French	4	791

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	51	1964
2017	First official language - French	38	612
2014	First official language - English	44	2397
2014	First official language - French	36	793

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	1964
2017	First official language - French	38	612
2014	First official language - English	39	2397
2014	First official language - French	36	793

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	First official language - English	53	1964
2017	First official language - French	44	612
2014	First official language - English	49	2397
2014	First official language - French	43	793

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	47	1964
2017	First official language - French	41	612
2014	First official language - English	46	2397
2014	First official language - French	37	793

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	First official language - English	36	1964
2017	First official language - French	24	612
2014	First official language - English	31	2397
2014	First official language - French	23	793

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	First official language - English	65	1964
2017	First official language - French	70	612
2014	First official language - English	65	2397
2014	First official language - French	71	793

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	First official language - English	48	1964
2017	First official language - French	43	612
2014	First official language - English	47	2397
2014	First official language - French	42	793

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	1964
2017	First official language - French	6	612
2014	First official language - English	7	2397
2014	First official language - French	6	793

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	First official language - English	22	1964
2017	First official language - French	12	612
2014	First official language - English	18	2397
2014	First official language - French	10	793

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	First official language - English	25	1964
2017	First official language - French	18	612
2014	First official language - English	21	2397
2014	First official language - French	22	793

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	First official language - English	56	1964
2017	First official language - French	41	612
2014	First official language - English	54	2397
2014	First official language - French	42	793

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	1964
2017	First official language - French	29	612
2014	First official language - English	38	2397
2014	First official language - French	26	793

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	1964
2017	First official language - French	16	612
2014	First official language - English	15	2397
2014	First official language - French	14	793

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	46	1962
2017	First official language - French	50	612
2014	First official language - English	43	2396
2014	First official language - French	47	793

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	35	1962
2017	First official language - French	29	612
2014	First official language - English	33	2396
2014	First official language - French	31	793

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	1962
2017	First official language - French	7	612
2014	First official language - English	9	2396
2014	First official language - French	7	793

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	31	1962
2017	First official language - French	28	612
2014	First official language - English	27	2396
2014	First official language - French	28	793

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	16	1962
2017	First official language - French	16	612
2014	First official language - English	16	2396
2014	First official language - French	13	793

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	1962
2017	First official language - French	11	612
2014	First official language - English	9	2396
2014	First official language - French	9	793

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	20	1962
2017	First official language - French	24	612
2014	First official language - English	20	2396
2014	First official language - French	20	793

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	1962
2017	First official language - French	10	612
2014	First official language - English	11	2396
2014	First official language - French	14	793

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	24	1962
2017	First official language - French	21	612
2014	First official language - English	28	2396
2014	First official language - French	20	793

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	1740
2017	First official language - French	16	548
2014	First official language - English	13	2187
2014	First official language - French	16	724

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	1740
2017	First official language - French	13	548
2014	First official language - English	13	2187
2014	First official language - French	12	724

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	1740
2017	First official language - French	13	548
2014	First official language - English	10	2187
2014	First official language - French	17	724

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	1740
2017	First official language - French	7	548
2014	First official language - English	8	2187
2014	First official language - French	9	724

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	1740
2017	First official language - French	10	548
2014	First official language - English	8	2187
2014	First official language - French	11	724

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	1740
2017	First official language - French	9	548
2014	First official language - English	8	2187
2014	First official language - French	8	724

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	1740
2017	First official language - French	6	548
2014	First official language - English	7	2187
2014	First official language - French	6	724

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	1740
2017	First official language - French	9	548
2014	First official language - English	8	2187
2014	First official language - French	9	724

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	1740
2017	First official language - French	12	548
2014	First official language - English	10	2187
2014	First official language - French	12	724

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	31	1740
2017	First official language - French	25	548
2014	First official language - English	30	2187
2014	First official language - French	22	724

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	1740
2017	First official language - French	15	548
2014	First official language - English	10	2187
2014	First official language - French	14	724

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	51	1740
2017	First official language - French	43	548
2014	First official language - English	49	2187
2014	First official language - French	40	724

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	1740
2017	First official language - French	3	548
2014	First official language - English	3	2187
2014	First official language - French	2	724

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	63	1740
2017	First official language - French	49	548
2014	First official language - English	66	2187
2014	First official language - French	49	724

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	2	1740
2017	First official language - French	2	548

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	1740
2017	First official language - French	20	548
2014	First official language - English	13	2187
2014	First official language - French	16	724

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	95	5	1959
2017	First official language - French	97	3	610

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	18	21	14	23	11	4	32	44	6121
2017	First official language - French	8	23	23	12	14	15	5	39	32	2613
2014	First official language - English	11	21	22	13	18	11	3	37	37	7442
2014	First official language - French	8	23	24	12	10	18	4	40	28	3428

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	25	19	15	21	4	1	42	37	6111
2017	First official language - French	14	34	23	11	12	6	1	51	24	2607
2014	First official language - English	17	26	21	14	16	5	1	46	32	7428
2014	First official language - French	13	36	23	12	8	7	1	53	22	3427
2011	First official language - English	21	35	17	13	11	3	0	57	25	7894
2011	First official language - French	20	44	18	9	5	4	0	67	14	3712

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	18	82	6097
2017	First official language - French	12	88	2606
2014	First official language - English	16	84	7430
2014	First official language - French	11	89	3428

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	48	927
2017	First official language - French	41	242
2014	First official language - English	46	1067
2014	First official language - French	40	338

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	76	927
2017	First official language - French	77	242
2014	First official language - English	75	1067
2014	First official language - French	79	338

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	927
2017	First official language - French	4	242
2014	First official language - English	5	1067
2014	First official language - French	3	338

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	927
2017	First official language - French	12	242
2014	First official language - English	21	1067
2014	First official language - French	14	338

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	927
2017	First official language - French	7	242
2014	First official language - English	12	1067
2014	First official language - French	3	338

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	927
2014	First official language - English	9	1067
2014	First official language - French	5	338

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	927
2017	First official language - French	7	242
2014	First official language - English	9	1067
2014	First official language - French	9	338

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	First official language - English	38	922
2017	First official language - French	19	241
2014	First official language - English	32	1070
2014	First official language - French	16	337

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	First official language - English	20	922
2017	First official language - French	15	241
2014	First official language - English	17	1070
2014	First official language - French	19	337

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	23	922
2017	First official language - French	17	241
2014	First official language - English	17	1070
2014	First official language - French	12	337

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	922
2017	First official language - French	4	241
2014	First official language - English	9	1070
2014	First official language - French	7	337

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	First official language - English	21	922
2017	First official language - French	15	241
2014	First official language - English	20	1070
2014	First official language - French	11	337

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	First official language - English	38	922
2017	First official language - French	29	241
2014	First official language - English	31	1070
2014	First official language - French	20	337

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	922
2017	First official language - French	5	241
2014	First official language - English	5	1070
2014	First official language - French	2	337

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	922

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	922
2017	First official language - French	3	241
2014	First official language - English	9	1070
2014	First official language - French	6	337

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	16	922
2017	First official language - French	11	241
2014	First official language - English	12	1070
2014	First official language - French	10	337

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	2	922
2017	First official language - French	3	241

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	First official language - English	20	922
2017	First official language - French	15	241
2014	First official language - English	20	1070
2014	First official language - French	10	337

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	First official language - English	1	922
2017	First official language - French	0	241
2014	First official language - English	1	1070
2014	First official language - French	4	337

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	922
2017	First official language - French	36	241
2014	First official language - English	24	1070
2014	First official language - French	46	337

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	31	928
2017	First official language - French	36	241
2014	First official language - English	26	1069
2014	First official language - French	31	338

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	23	928
2017	First official language - French	17	241
2014	First official language - English	20	1069
2014	First official language - French	16	338

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	928
2017	First official language - French	5	241
2014	First official language - English	7	1069
2014	First official language - French	6	338

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	25	928
2017	First official language - French	26	241
2014	First official language - English	21	1069
2014	First official language - French	23	338

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	928
2017	First official language - French	8	241
2014	First official language - English	8	1069
2014	First official language - French	8	338

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	928
2017	First official language - French	12	241
2014	First official language - English	9	1069
2014	First official language - French	8	338

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	928
2017	First official language - French	10	241
2014	First official language - English	11	1069
2014	First official language - French	15	338

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	928
2017	First official language - French	10	241
2014	First official language - English	11	1069
2014	First official language - French	9	338

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	928
2017	First official language - French	43	241
2014	First official language - English	48	1069
2014	First official language - French	41	338

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	828
2017	First official language - French	6	217
2014	First official language - English	7	967
2014	First official language - French	12	307

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	828
2017	First official language - French	7	217
2014	First official language - English	8	967
2014	First official language - French	6	307

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	828
2017	First official language - French	6	217
2014	First official language - English	5	967
2014	First official language - French	3	307

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	828
2014	First official language - English	4	967
2014	First official language - French	2	307

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	2	828
2017	First official language - French	3	217
2014	First official language - English	2	967
2014	First official language - French	3	307

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	4	828
2017	First official language - French	3	217
2014	First official language - English	3	967
2014	First official language - French	3	307

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	828
2017	First official language - French	2	217
2014	First official language - English	5	967
2014	First official language - French	3	307

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	828
2017	First official language - French	7	217
2014	First official language - English	8	967
2014	First official language - French	10	307

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	828
2017	First official language - French	11	217
2014	First official language - English	9	967
2014	First official language - French	9	307

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	828
2017	First official language - French	18	217
2014	First official language - English	25	967
2014	First official language - French	20	307

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	828
2017	First official language - French	18	217
2014	First official language - English	10	967
2014	First official language - French	13	307

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	48	828
2017	First official language - French	41	217
2014	First official language - English	45	967
2014	First official language - French	41	307

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	3	828
2017	First official language - French	4	217
2014	First official language - English	3	967
2014	First official language - French	4	307

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	66	828
2017	First official language - French	54	217
2014	First official language - English	71	967
2014	First official language - French	51	307

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	1	828

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	828
2017	First official language - French	23	217
2014	First official language - English	13	967
2014	First official language - French	17	307

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	95	5	930
2017	First official language - French	96	4	244

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	12	20	27	9	13	16	4	39	27	6113
2017	First official language - French	9	27	26	7	7	19	5	47	19	2611
2014	First official language - English	14	21	26	9	9	17	4	44	23	7444
2014	First official language - French	10	25	26	7	5	23	5	48	16	3432

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	27	23	9	13	7	1	50	24	6100
2017	First official language - French	14	37	24	7	6	10	2	58	15	2606
2014	First official language - English	21	28	23	9	9	8	1	54	20	7432
2014	First official language - French	14	36	25	8	5	12	1	58	14	3428
2011	First official language - English	27	36	18	9	6	4	0	66	16	7894
2011	First official language - French	22	47	17	5	3	5	0	74	8	3713

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	24	76	6108
2017	First official language - French	18	82	2607
2014	First official language - English	21	79	7437
2014	First official language - French	13	87	3425

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	76	24	1343
2017	First official language - French	70	30	457
2014	First official language - English	74	26	1497
2014	First official language - French	71	29	435

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	37	6	10	6	1	1	78	16	1038
2017	First official language - French	34	44	11	6	3	0	1	79	9	332
2014	First official language - English	44	34	6	10	6	0	0	77	16	1102
2014	First official language - French	38	40	12	8	2	0	1	78	9	314

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	50	9	5	2	1	4	83	7	6122
2017	First official language - French	19	54	14	7	1	1	5	77	8	2611
2014	First official language - English	27	52	10	5	1	1	4	83	6	7438
2014	First official language - French	16	54	17	7	1	1	4	74	8	3431
2011	First official language - English	27	51	9	6	2	1	4	82	9	7906
2011	First official language - French	18	51	15	8	2	2	4	74	10	3717
2008	First official language - English	28	50	8	6	3	1	4	82	10	6379
2008	First official language - French	18	50	14	10	3	1	4	72	13	2457

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	29	20	16	14	8	3	43	34	6107
2017	First official language - French	8	32	26	11	7	11	6	47	21	2604
2014	First official language - English	11	31	22	14	10	7	4	47	28	7446
2014	First official language - French	7	32	26	13	6	11	5	47	23	3432
2011	First official language - English	11	34	19	15	10	8	3	50	29	7904
2011	First official language - French	10	34	24	11	4	12	5	53	18	3718

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	33	15	8	6	6	4	68	15	6120
2017	First official language - French	24	45	14	5	3	3	5	75	9	2616
2014	First official language - English	28	36	15	8	5	5	4	70	14	7441
2014	First official language - French	22	46	15	7	2	4	5	74	10	3432
2011	First official language - English	27	34	14	8	6	6	4	68	16	7906
2011	First official language - French	25	44	14	5	2	5	5	76	8	3717
2008	First official language - English	24	38	14	9	6	6	4	68	17	6371
2008	First official language - French	21	47	14	7	3	5	4	74	10	2453

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	28	17	13	13	7	4	52	29	6103
2017	First official language - French	17	42	17	8	6	5	5	65	16	2605
2014	First official language - English	18	30	18	13	11	6	4	54	26	7436
2014	First official language - French	16	41	19	10	5	5	4	63	16	3430
2011	First official language - English	19	31	16	12	11	7	4	56	27	7904
2011	First official language - French	21	42	16	7	3	6	5	71	12	3715
2008	First official language - English	19	33	13	15	12	4	3	56	30	6372
2008	First official language - French	20	45	16	9	4	3	4	70	13	2453

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	28	11	9	12	1	0	68	21	6108
2017	First official language - French	35	37	13	7	7	1	1	73	14	2614

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	26	14	6	12	2	0	66	19	6114
2017	First official language - French	34	33	16	6	8	1	0	68	15	2614

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	40	15	12	14	2	0	57	27	6112
2017	First official language - French	12	40	23	14	8	3	0	54	23	2610

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	23	14	19	35	1	0	31	55	6110
2017	First official language - French	7	25	21	23	23	1	0	32	47	2610

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	19	17	17	30	1	1	35	48	6111
2017	First official language - French	11	12	16	19	41	0	1	23	61	2610

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	27	24	15	13	0	1	48	28	6093
2017	First official language - French	12	22	34	18	13	0	1	35	31	2609

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	27	31	20	10	8	1	3	60	19	6094
2017	First official language - French	14	26	31	16	11	0	2	41	28	2598

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	16	22	23	18	20	1	1	39	38	6103
2017	First official language - French	14	23	26	18	16	1	2	38	35	2605

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	24	14	8	6	1	7	70	15	6093
2017	First official language - French	32	27	18	8	5	1	10	66	14	2603

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	29	23	13	11	0	1	52	24	6084
2017	First official language - French	22	28	26	14	9	0	1	50	24	2606

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	28	24	16	12	1	1	48	28	6080
2017	First official language - French	18	29	28	14	8	1	2	48	23	2600

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	16	29	24	17	14	1	1	45	31	6083
2017	First official language - French	16	26	28	18	12	1	1	42	30	2603

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	29	21	14	12	1	1	52	27	6084
2017	First official language - French	19	32	25	14	9	1	1	51	24	2602

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	32	21	12	9	1	2	58	21	6066
2017	First official language - French	20	30	25	14	8	1	2	51	23	2595

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	27	18	11	8	0	1	63	19	6109
2017	First official language - French	33	26	23	10	7	0	1	60	17	2609

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	48	21	12	8	8	1	1	71	17	6107
2017	First official language - French	48	22	13	8	7	0	2	72	15	2609

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	35	15	8	6	0	1	71	14	6103
2017	First official language - French	39	29	17	7	5	0	2	70	12	2606

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	38	26	15	10	11	0	1	64	21	6101
2017	First official language - French	45	23	14	9	7	0	2	70	16	2610

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	16	8	3	2	1	26	83	7	6097
2017	First official language - French	48	15	8	3	2	1	23	83	6	2601

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	53	25	9	3	2	1	6	84	6	6047
2017	First official language - French	59	20	8	2	2	1	8	87	4	2600

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	64	17	6	4	4	1	4	85	8	6110
2017	First official language - French	61	15	7	4	5	0	7	82	10	2612

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	32	13	4	3	0	2	80	7	6103
2017	First official language - French	48	29	15	4	2	0	3	79	6	2611

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	22	38	19	13	1	0	29	32	6116
2017	First official language - French	7	21	43	19	9	0	0	28	29	2615

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	16	28	38	12	5	0	0	17	45	6097
2017	First official language - French	7	25	41	17	9	0	0	26	32	2602

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	24	19	12	18	3	1	25	75	6117
2017	First official language - French	21	20	22	14	21	1	1	21	79	2616

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	4377
2017	First official language - French	28	1981

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	34	4377
2017	First official language - French	46	1981

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	4377
2017	First official language - French	18	1981

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	61	4377
2017	First official language - French	53	1981

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	4377
2017	First official language - French	12	1981

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	33	4377
2017	First official language - French	38	1981

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	First official language - English	8	41	18	11	4	19	4230
2017	First official language - French	6	40	18	10	5	22	1922

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	6	17	16	16	35	3	7	26	57	4404
2017	First official language - French	5	17	15	18	34	1	10	25	58	1993

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	2	7	11	14	56	2	7	10	77	4404
2017	First official language - French	1	6	13	16	54	2	9	8	78	1995

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 107. What is your first official language?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.