2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 44 10 6 3 0 0 81 9 1437
2017 3 to 10 years in current department or agency 21 41 15 10 13 0 0 62 23 3665
2017 11 to 20 years in current department or agency 19 41 14 12 14 0 0 59 27 2431
2017 More than 20 years in current department or agency 23 44 10 10 13 0 0 67 23 1064
2014 Less than 3 years in current department or agency 33 41 13 8 4 0 0 75 12 1708
2014 3 to 10 years in current department or agency 22 42 16 11 9 0 0 64 20 5162
2014 11 to 20 years in current department or agency 20 41 15 11 12 0 0 62 23 2758
2014 More than 20 years in current department or agency 23 45 13 9 9 0 0 68 18 1152

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 39 14 10 8 0 0 69 17 1433
2017 3 to 10 years in current department or agency 14 28 17 16 25 0 0 42 41 3660
2017 11 to 20 years in current department or agency 11 28 16 18 26 0 0 40 44 2427
2017 More than 20 years in current department or agency 16 30 14 14 25 0 0 47 40 1062

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 34 7 3 1 0 0 90 3 1430
2017 3 to 10 years in current department or agency 41 38 12 5 4 0 0 80 9 3655
2017 11 to 20 years in current department or agency 40 38 11 5 5 0 0 78 11 2426
2017 More than 20 years in current department or agency 47 34 9 4 5 0 0 82 9 1061
2014 Less than 3 years in current department or agency 61 29 7 2 1 0 0 90 3 1702
2014 3 to 10 years in current department or agency 50 34 10 3 3 0 0 84 6 5155
2014 11 to 20 years in current department or agency 48 33 11 4 4 0 0 81 8 2756
2014 More than 20 years in current department or agency 55 29 10 3 4 0 0 84 7 1149

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 39 8 3 2 0 0 86 6 1429
2017 3 to 10 years in current department or agency 29 43 15 7 6 0 0 72 13 3645
2017 11 to 20 years in current department or agency 25 44 15 8 8 0 0 70 16 2419
2017 More than 20 years in current department or agency 33 40 12 8 7 0 0 73 15 1058
2014 Less than 3 years in current department or agency 47 39 8 3 2 0 0 87 5 1705
2014 3 to 10 years in current department or agency 33 44 13 6 4 0 0 77 10 5153
2014 11 to 20 years in current department or agency 31 42 14 6 6 0 0 73 13 2753
2014 More than 20 years in current department or agency 33 44 12 6 4 0 0 78 10 1151

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 33 14 9 7 1 0 70 16 1435
2017 3 to 10 years in current department or agency 13 27 23 17 19 0 0 41 36 3658
2017 11 to 20 years in current department or agency 10 24 22 19 24 1 0 33 44 2422
2017 More than 20 years in current department or agency 15 30 16 16 23 1 0 45 39 1064
2014 Less than 3 years in current department or agency 32 35 16 10 6 1 0 67 17 1707
2014 3 to 10 years in current department or agency 15 33 22 17 13 0 0 48 30 5166
2014 11 to 20 years in current department or agency 11 30 21 19 18 0 0 41 38 2760
2014 More than 20 years in current department or agency 14 33 20 16 16 1 0 47 33 1154

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 34 14 9 4 1 0 72 14 1434
2017 3 to 10 years in current department or agency 13 31 22 17 17 0 0 44 34 3655
2017 11 to 20 years in current department or agency 10 29 22 20 19 0 0 39 40 2422
2017 More than 20 years in current department or agency 15 32 16 17 19 1 0 48 36 1064
2014 Less than 3 years in current department or agency 31 36 16 10 6 1 0 68 15 1704
2014 3 to 10 years in current department or agency 14 34 22 17 12 0 0 49 29 5161
2014 11 to 20 years in current department or agency 11 32 22 19 16 0 0 43 35 2760
2014 More than 20 years in current department or agency 14 34 19 19 13 0 0 49 32 1153

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 27 17 10 8 5 1 63 19 1434
2017 3 to 10 years in current department or agency 17 22 23 15 19 4 1 41 35 3657
2017 11 to 20 years in current department or agency 14 23 21 17 21 4 1 38 40 2422
2017 More than 20 years in current department or agency 22 26 19 14 16 3 1 49 31 1060
2014 Less than 3 years in current department or agency 29 26 19 11 10 5 0 58 22 1708
2014 3 to 10 years in current department or agency 18 25 21 16 15 4 1 45 32 5165
2014 11 to 20 years in current department or agency 16 24 22 15 18 4 1 42 35 2759
2014 More than 20 years in current department or agency 21 28 19 13 14 3 1 51 29 1154
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 27 12 5 4 3 1 77 10 1434
2017 3 to 10 years in current department or agency 28 33 17 10 10 1 0 62 21 3662
2017 11 to 20 years in current department or agency 26 33 17 11 11 1 1 60 23 2432
2017 More than 20 years in current department or agency 29 33 15 10 11 1 0 63 22 1066
2014 Less than 3 years in current department or agency 43 30 14 6 4 4 1 76 10 1707
2014 3 to 10 years in current department or agency 30 32 18 11 8 1 0 63 19 5162
2014 11 to 20 years in current department or agency 26 33 17 11 11 1 0 60 22 2758
2014 More than 20 years in current department or agency 28 35 17 9 9 1 0 64 19 1153

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 30 9 7 5 1 1 78 12 1435
2017 3 to 10 years in current department or agency 29 33 15 12 11 0 0 62 23 3659
2017 11 to 20 years in current department or agency 25 35 15 13 11 0 0 60 25 2429
2017 More than 20 years in current department or agency 29 33 14 11 12 0 0 62 24 1063
2014 Less than 3 years in current department or agency 41 31 13 9 3 2 0 74 13 1707
2014 3 to 10 years in current department or agency 28 35 15 13 9 0 0 63 22 5165
2014 11 to 20 years in current department or agency 25 36 15 13 11 0 0 61 23 2759
2014 More than 20 years in current department or agency 27 37 15 11 9 0 0 65 20 1153

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 26 11 4 5 1 1 80 9 1433
2017 3 to 10 years in current department or agency 32 31 16 9 11 0 0 64 21 3654
2017 11 to 20 years in current department or agency 30 30 17 10 12 1 0 60 23 2427
2017 More than 20 years in current department or agency 34 27 16 8 13 1 0 62 22 1060
2014 Less than 3 years in current department or agency 46 30 13 5 4 1 1 77 9 1706
2014 3 to 10 years in current department or agency 33 32 17 10 8 1 0 66 18 5159
2014 11 to 20 years in current department or agency 30 33 17 9 10 1 0 64 19 2758
2014 More than 20 years in current department or agency 33 32 16 9 9 1 0 65 18 1150

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 34 12 8 8 6 1 71 17 1436
2017 3 to 10 years in current department or agency 13 26 19 17 22 3 0 40 40 3664
2017 11 to 20 years in current department or agency 10 25 19 19 23 3 0 37 44 2430
2017 More than 20 years in current department or agency 14 27 19 14 23 2 1 42 39 1065
2014 Less than 3 years in current department or agency 27 31 16 11 8 7 1 63 20 1703
2014 3 to 10 years in current department or agency 13 30 19 17 16 3 0 45 35 5163
2014 11 to 20 years in current department or agency 12 27 20 17 21 3 0 40 40 2758
2014 More than 20 years in current department or agency 14 33 18 18 13 3 0 48 33 1151

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 33 15 10 9 3 1 66 19 1434
2017 3 to 10 years in current department or agency 11 24 18 20 26 1 0 35 46 3661
2017 11 to 20 years in current department or agency 8 23 18 22 27 1 0 32 50 2426
2017 More than 20 years in current department or agency 12 26 17 17 27 1 0 38 44 1066
2014 Less than 3 years in current department or agency 25 31 19 12 9 4 0 58 22 1706
2014 3 to 10 years in current department or agency 12 26 20 20 21 1 0 38 41 5162
2014 11 to 20 years in current department or agency 10 25 19 20 25 1 0 35 46 2758
2014 More than 20 years in current department or agency 12 29 21 16 20 1 0 42 36 1152

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 31 18 12 10 5 0 59 22 1432
2017 3 to 10 years in current department or agency 8 21 20 23 26 2 0 30 50 3657
2017 11 to 20 years in current department or agency 6 21 20 24 27 2 0 27 53 2426
2017 More than 20 years in current department or agency 9 23 21 20 25 2 0 32 46 1061
2014 Less than 3 years in current department or agency 19 29 21 16 10 5 0 51 28 1704
2014 3 to 10 years in current department or agency 8 23 21 23 22 2 0 32 46 5162
2014 11 to 20 years in current department or agency 7 23 19 25 25 1 0 30 51 2758
2014 More than 20 years in current department or agency 7 25 22 23 21 1 0 33 44 1153

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 28 15 11 13 7 0 57 27 1435
2017 3 to 10 years in current department or agency 9 16 18 19 34 4 0 26 55 3663
2017 11 to 20 years in current department or agency 7 17 17 20 36 4 0 25 58 2428
2017 More than 20 years in current department or agency 11 20 17 17 32 3 0 32 51 1063
2014 Less than 3 years in current department or agency 19 23 19 15 16 8 0 45 34 1704
2014 3 to 10 years in current department or agency 9 18 19 20 29 5 0 28 52 5159
2014 11 to 20 years in current department or agency 8 18 19 20 32 4 0 26 55 2759
2014 More than 20 years in current department or agency 9 22 19 19 26 5 0 32 48 1151

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 33 15 14 11 4 0 58 27 1434
2017 3 to 10 years in current department or agency 8 21 17 22 31 2 0 29 54 3659
2017 11 to 20 years in current department or agency 6 21 17 23 32 1 0 27 55 2426
2017 More than 20 years in current department or agency 10 26 17 17 29 2 0 36 47 1063
2014 Less than 3 years in current department or agency 18 31 18 16 14 3 0 50 31 1708
2014 3 to 10 years in current department or agency 8 22 18 24 26 1 0 31 51 5160
2014 11 to 20 years in current department or agency 7 23 19 23 27 1 0 30 50 2756
2014 More than 20 years in current department or agency 8 30 18 22 21 1 0 38 44 1152
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 36 16 10 9 1 0 65 19 1435
2017 3 to 10 years in current department or agency 13 27 16 18 26 0 0 39 44 3663
2017 11 to 20 years in current department or agency 10 27 16 21 25 0 0 37 46 2427
2017 More than 20 years in current department or agency 14 29 17 16 24 0 0 43 40 1063
2014 Less than 3 years in current department or agency 21 34 19 15 10 0 0 56 25 1706
2014 3 to 10 years in current department or agency 12 29 18 21 20 0 0 41 41 5159
2014 11 to 20 years in current department or agency 12 28 18 20 22 0 0 39 43 2758
2014 More than 20 years in current department or agency 14 32 18 18 17 0 0 46 36 1152

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 44 13 8 4 0 0 76 11 1435
2017 3 to 10 years in current department or agency 19 41 17 14 10 0 0 60 24 3664
2017 11 to 20 years in current department or agency 18 39 16 16 11 0 0 56 27 2428
2017 More than 20 years in current department or agency 23 41 14 13 9 0 0 64 22 1061

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 20 18 16 15 18 2 40 38 1429
2017 3 to 10 years in current department or agency 5 15 17 24 32 6 1 21 60 3660
2017 11 to 20 years in current department or agency 4 17 16 25 33 4 1 22 61 2425
2017 More than 20 years in current department or agency 6 19 16 23 30 5 2 26 57 1063
2014 Less than 3 years in current department or agency 12 18 20 20 15 14 1 35 42 1708
2014 3 to 10 years in current department or agency 6 17 18 26 26 6 1 24 56 5166
2014 11 to 20 years in current department or agency 5 18 17 26 31 3 1 24 59 2757
2014 More than 20 years in current department or agency 5 23 19 25 23 4 1 30 50 1152

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 32 12 7 6 1 1 74 13 1436
2017 3 to 10 years in current department or agency 25 34 15 13 13 0 0 59 26 3664
2017 11 to 20 years in current department or agency 22 34 16 14 13 1 0 56 28 2430
2017 More than 20 years in current department or agency 23 35 15 13 13 0 0 59 27 1064
2014 Less than 3 years in current department or agency 36 32 16 9 6 1 1 69 15 1708
2014 3 to 10 years in current department or agency 26 35 16 13 9 0 0 61 23 5162
2014 11 to 20 years in current department or agency 22 35 17 13 12 1 0 58 25 2759
2014 More than 20 years in current department or agency 23 40 16 11 10 0 0 63 21 1153

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 42 5 11 7 2 7 75 20 100
2017 3 to 10 years in current department or agency 20 38 16 14 8 1 2 61 22 489
2017 11 to 20 years in current department or agency 16 38 17 16 10 1 2 55 27 691
2017 More than 20 years in current department or agency 19 37 19 12 10 1 2 58 23 436
2014 Less than 3 years in current department or agency 30 28 16 15 3 2 6 64 19 124
2014 3 to 10 years in current department or agency 20 38 17 13 8 2 3 61 22 690
2014 11 to 20 years in current department or agency 15 39 18 16 10 1 1 55 26 860
2014 More than 20 years in current department or agency 17 40 17 14 9 2 2 59 23 480

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 34 12 15 9 1 1 64 24 1432
2017 3 to 10 years in current department or agency 13 27 17 22 20 1 1 40 42 3660
2017 11 to 20 years in current department or agency 9 29 16 23 22 0 1 38 45 2429
2017 More than 20 years in current department or agency 13 32 12 20 22 1 1 45 42 1062
2014 Less than 3 years in current department or agency 22 36 14 17 9 2 0 60 26 1709
2014 3 to 10 years in current department or agency 13 35 16 22 13 0 0 48 36 5168
2014 11 to 20 years in current department or agency 10 34 15 23 16 0 0 45 39 2757
2014 More than 20 years in current department or agency 13 39 16 20 11 1 0 52 31 1152

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 30 14 11 10 12 1 59 24 1432
2017 3 to 10 years in current department or agency 10 24 19 19 23 5 1 36 45 3661
2017 11 to 20 years in current department or agency 9 23 17 20 27 3 1 33 49 2427
2017 More than 20 years in current department or agency 13 25 15 18 25 4 1 40 45 1064
2014 Less than 3 years in current department or agency 20 27 19 15 10 9 1 52 28 1706
2014 3 to 10 years in current department or agency 12 26 18 20 19 4 1 40 41 5165
2014 11 to 20 years in current department or agency 11 24 18 22 23 3 1 35 47 2757
2014 More than 20 years in current department or agency 13 31 18 19 16 4 0 45 36 1152

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 41 11 16 9 0 0 64 26 1436
2017 3 to 10 years in current department or agency 13 37 14 20 16 0 0 50 36 3665
2017 11 to 20 years in current department or agency 12 38 14 22 15 0 0 49 37 2430
2017 More than 20 years in current department or agency 17 38 11 17 17 0 0 55 34 1063
2014 Less than 3 years in current department or agency 20 39 13 18 9 0 0 59 28 1708
2014 3 to 10 years in current department or agency 13 37 14 22 14 0 0 50 36 5161
2014 11 to 20 years in current department or agency 13 39 13 21 15 0 0 51 35 2756
2014 More than 20 years in current department or agency 15 39 13 20 13 0 0 54 33 1150

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 35 7 5 2 0 0 86 7 1436
2017 3 to 10 years in current department or agency 36 42 13 5 4 0 0 78 9 3661
2017 11 to 20 years in current department or agency 35 41 13 6 5 0 0 76 11 2429
2017 More than 20 years in current department or agency 41 38 11 4 5 1 1 79 9 1059
2014 Less than 3 years in current department or agency 47 37 9 5 3 0 0 83 7 1706
2014 3 to 10 years in current department or agency 38 41 12 6 4 0 0 78 9 5162
2014 11 to 20 years in current department or agency 36 42 12 5 4 0 0 78 10 2760
2014 More than 20 years in current department or agency 38 40 14 4 5 0 0 78 9 1152

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 34 5 5 2 0 0 88 7 1436
2017 3 to 10 years in current department or agency 43 41 8 4 4 0 0 84 8 3659
2017 11 to 20 years in current department or agency 42 40 8 5 4 0 0 83 9 2427
2017 More than 20 years in current department or agency 46 38 6 5 4 0 0 85 9 1058
2014 Less than 3 years in current department or agency 50 36 6 4 3 0 0 86 7 1706
2014 3 to 10 years in current department or agency 44 39 8 5 3 0 0 83 8 5160
2014 11 to 20 years in current department or agency 42 41 8 5 4 0 0 83 9 2759
2014 More than 20 years in current department or agency 44 40 8 4 3 0 0 85 7 1150

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 34 15 9 8 6 1 65 18 1433
2017 3 to 10 years in current department or agency 12 25 20 20 21 2 0 37 43 3661
2017 11 to 20 years in current department or agency 9 24 20 22 23 1 0 34 46 2426
2017 More than 20 years in current department or agency 11 27 18 19 23 2 0 39 43 1062
2014 Less than 3 years in current department or agency 22 29 19 13 9 6 1 56 24 1706
2014 3 to 10 years in current department or agency 11 26 21 21 19 2 0 38 41 5163
2014 11 to 20 years in current department or agency 9 24 20 21 23 1 0 34 45 2759
2014 More than 20 years in current department or agency 9 28 21 20 20 1 0 38 40 1151

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 32 14 10 10 5 3 62 23 1433
2017 3 to 10 years in current department or agency 13 27 17 17 22 2 1 41 41 3659
2017 11 to 20 years in current department or agency 12 26 18 17 25 1 1 39 43 2426
2017 More than 20 years in current department or agency 14 23 16 18 24 1 3 39 44 1063
2014 Less than 3 years in current department or agency 22 31 15 13 11 6 2 57 26 1707
2014 3 to 10 years in current department or agency 12 29 18 17 21 2 1 42 39 5160
2014 11 to 20 years in current department or agency 12 27 17 17 24 1 1 40 42 2758
2014 More than 20 years in current department or agency 12 26 17 17 23 1 3 41 42 1150

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 40 12 13 6 0 1 69 19 1431
2017 3 to 10 years in current department or agency 14 33 15 19 18 0 0 48 37 3649
2017 11 to 20 years in current department or agency 14 33 14 18 20 0 0 48 38 2423
2017 More than 20 years in current department or agency 20 32 13 15 19 0 0 53 35 1061
2014 Less than 3 years in current department or agency 18 35 18 18 11 0 0 53 29 1704
2014 3 to 10 years in current department or agency 12 33 15 22 17 0 0 45 40 5160
2014 11 to 20 years in current department or agency 12 33 14 21 20 0 0 45 41 2760
2014 More than 20 years in current department or agency 13 39 13 19 16 0 0 52 35 1151

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 36 13 10 7 0 0 69 17 1432
2017 3 to 10 years in current department or agency 17 30 16 17 18 0 0 48 36 3647
2017 11 to 20 years in current department or agency 16 28 18 17 20 0 0 44 38 2423
2017 More than 20 years in current department or agency 21 28 16 16 19 0 0 50 34 1059
2014 Less than 3 years in current department or agency 26 35 19 12 8 0 0 61 20 1706
2014 3 to 10 years in current department or agency 17 31 19 18 15 0 0 48 33 5161
2014 11 to 20 years in current department or agency 16 30 17 18 18 0 0 46 37 2759
2014 More than 20 years in current department or agency 17 35 17 16 15 0 0 52 31 1152

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 39 13 10 6 0 0 71 16 1430
2017 3 to 10 years in current department or agency 16 29 19 19 16 0 0 45 35 3649
2017 11 to 20 years in current department or agency 13 30 21 18 18 0 0 43 36 2424
2017 More than 20 years in current department or agency 18 31 17 15 18 0 0 50 33 1058
2014 Less than 3 years in current department or agency 26 38 18 11 6 0 0 64 18 1704
2014 3 to 10 years in current department or agency 15 31 22 18 12 0 0 47 31 5160
2014 11 to 20 years in current department or agency 14 30 20 19 16 0 0 45 35 2759
2014 More than 20 years in current department or agency 17 36 19 15 14 0 0 53 29 1152

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 37 18 10 6 6 1 64 16 1436
2017 3 to 10 years in current department or agency 11 27 24 17 18 3 0 39 37 3662
2017 11 to 20 years in current department or agency 9 27 23 17 21 3 0 37 39 2425
2017 More than 20 years in current department or agency 12 29 22 14 20 2 0 42 35 1063

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 35 10 8 6 1 1 77 13 1435
2017 3 to 10 years in current department or agency 23 32 15 15 15 0 0 55 30 3662
2017 11 to 20 years in current department or agency 19 31 16 16 18 0 0 50 34 2426
2017 More than 20 years in current department or agency 23 33 13 14 15 0 1 57 29 1057
2014 Less than 3 years in current department or agency 32 35 15 10 6 1 0 68 17 1705
2014 3 to 10 years in current department or agency 22 34 17 14 12 1 0 56 27 5155
2014 11 to 20 years in current department or agency 20 30 17 16 16 0 0 51 32 2757
2014 More than 20 years in current department or agency 21 33 15 15 14 0 1 55 29 1152

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 23 14 10 10 4 10 60 24 1435
2017 3 to 10 years in current department or agency 28 28 11 11 16 1 5 59 29 3660
2017 11 to 20 years in current department or agency 26 29 10 14 16 1 4 58 31 2426
2017 More than 20 years in current department or agency 26 26 10 11 18 1 8 57 32 1059
2014 Less than 3 years in current department or agency 33 26 13 9 11 2 7 64 22 1705
2014 3 to 10 years in current department or agency 26 30 11 12 17 1 4 58 30 5159
2014 11 to 20 years in current department or agency 26 28 10 13 18 1 4 57 32 2759
2014 More than 20 years in current department or agency 24 28 10 12 18 1 7 57 32 1152

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 36 15 5 3 0 1 77 7 1437
2017 3 to 10 years in current department or agency 32 37 18 7 3 0 2 71 11 3666
2017 11 to 20 years in current department or agency 28 36 19 9 4 0 3 66 14 2430
2017 More than 20 years in current department or agency 26 35 20 10 6 0 2 63 16 1062
2014 Less than 3 years in current department or agency 38 35 17 6 3 0 1 74 9 1707
2014 3 to 10 years in current department or agency 29 37 21 8 4 0 1 66 12 5161
2014 11 to 20 years in current department or agency 24 36 24 9 5 0 1 61 15 2755
2014 More than 20 years in current department or agency 23 34 24 12 6 0 1 58 18 1151

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 24 9 4 4 5 9 80 9 1436
2017 3 to 10 years in current department or agency 30 24 14 7 11 3 11 63 21 3661
2017 11 to 20 years in current department or agency 28 24 12 9 15 3 9 59 27 2425
2017 More than 20 years in current department or agency 29 26 14 6 12 4 9 64 21 1062
2014 Less than 3 years in current department or agency 39 21 14 4 5 6 9 72 11 1707
2014 3 to 10 years in current department or agency 32 24 13 8 10 3 10 65 20 5161
2014 11 to 20 years in current department or agency 28 25 15 7 13 2 9 60 23 2759
2014 More than 20 years in current department or agency 30 27 14 7 9 3 9 65 19 1153

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 47 33 1431
2017 3 to 10 years in current department or agency 18 47 35 3668
2017 11 to 20 years in current department or agency 16 53 31 2428
2017 More than 20 years in current department or agency 28 44 29 1065
2014 Less than 3 years in current department or agency 19 48 33 1709
2014 3 to 10 years in current department or agency 17 50 33 5164
2014 11 to 20 years in current department or agency 15 54 31 2758
2014 More than 20 years in current department or agency 31 43 27 1152

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 38 20 7 25 7 304
2017 3 to 10 years in current department or agency 9 34 31 16 1 8 690
2017 11 to 20 years in current department or agency 25 35 23 11 1 5 408
2017 More than 20 years in current department or agency 67 12 6 8 0 7 289
2014 Less than 3 years in current department or agency 4 35 28 12 9999 20 363
2014 3 to 10 years in current department or agency 9 33 31 15 9999 12 971
2014 11 to 20 years in current department or agency 23 37 17 15 9999 8 435
2014 More than 20 years in current department or agency 76 9 3 8 9999 4 350
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 41 9 5 2 1 0 83 8 1434
2017 3 to 10 years in current department or agency 25 38 16 10 10 0 0 63 20 3658
2017 11 to 20 years in current department or agency 25 37 17 10 10 1 0 63 20 2423
2017 More than 20 years in current department or agency 30 40 13 7 10 1 0 70 17 1061
2014 Less than 3 years in current department or agency 33 40 15 6 4 1 0 74 10 1705
2014 3 to 10 years in current department or agency 25 40 18 10 7 1 0 65 17 5160
2014 11 to 20 years in current department or agency 25 39 16 9 9 1 0 65 19 2759
2014 More than 20 years in current department or agency 29 42 14 8 6 0 0 71 15 1152

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 42 15 7 5 2 0 73 12 1433
2017 3 to 10 years in current department or agency 15 35 22 13 13 1 0 51 26 3657
2017 11 to 20 years in current department or agency 13 35 22 15 14 1 0 48 30 2427
2017 More than 20 years in current department or agency 15 38 17 15 13 1 0 54 29 1063
2014 Less than 3 years in current department or agency 26 39 20 10 4 2 0 66 14 1708
2014 3 to 10 years in current department or agency 16 36 22 15 10 1 0 52 25 5162
2014 11 to 20 years in current department or agency 13 37 22 15 12 1 0 51 27 2760
2014 More than 20 years in current department or agency 15 38 21 14 11 1 0 53 25 1153

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 19 33 20 12 2 4 34 31 1425
2017 3 to 10 years in current department or agency 17 30 33 12 5 1 2 18 48 3648
2017 11 to 20 years in current department or agency 20 34 32 9 3 1 1 12 55 2419
2017 More than 20 years in current department or agency 17 33 35 10 3 1 1 13 51 1061
2014 Less than 3 years in current department or agency 8 23 37 19 9 2 2 30 32 1704
2014 3 to 10 years in current department or agency 14 34 34 12 4 1 1 17 49 5154
2014 11 to 20 years in current department or agency 16 36 35 9 4 0 1 13 52 2755
2014 More than 20 years in current department or agency 15 40 34 8 2 1 1 10 56 1147

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 18 24 20 17 4 5 41 33 1425
2017 3 to 10 years in current department or agency 20 28 29 14 6 1 2 21 50 3646
2017 11 to 20 years in current department or agency 24 28 30 11 4 1 2 16 53 2411
2017 More than 20 years in current department or agency 20 30 30 12 6 1 2 19 51 1060
2014 Less than 3 years in current department or agency 12 19 28 21 12 4 3 36 33 1705
2014 3 to 10 years in current department or agency 18 29 31 14 6 1 1 20 49 5158
2014 11 to 20 years in current department or agency 20 32 30 11 5 1 1 16 53 2751
2014 More than 20 years in current department or agency 18 33 33 10 4 1 1 14 52 1147

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 16 27 21 14 5 6 38 32 1428
2017 3 to 10 years in current department or agency 20 27 28 14 6 2 4 21 50 3649
2017 11 to 20 years in current department or agency 26 29 27 11 4 1 3 15 57 2413
2017 More than 20 years in current department or agency 22 31 29 10 4 1 2 15 55 1062
2014 Less than 3 years in current department or agency 11 20 30 20 11 4 4 33 34 1706
2014 3 to 10 years in current department or agency 21 29 29 12 5 1 3 17 52 5157
2014 11 to 20 years in current department or agency 25 33 27 9 3 1 2 12 60 2749
2014 More than 20 years in current department or agency 25 36 25 9 3 1 1 12 62 1145

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 9 26 30 23 2 6 57 15 1422
2017 3 to 10 years in current department or agency 9 16 33 26 10 1 6 38 27 3637
2017 11 to 20 years in current department or agency 12 19 36 21 6 1 5 29 33 2406
2017 More than 20 years in current department or agency 13 22 37 19 5 1 2 25 37 1059
2014 Less than 3 years in current department or agency 5 11 28 31 18 3 4 52 17 1698
2014 3 to 10 years in current department or agency 9 17 36 25 8 1 3 35 28 5131
2014 11 to 20 years in current department or agency 12 22 37 21 5 1 3 27 35 2744
2014 More than 20 years in current department or agency 14 27 37 17 4 1 1 21 41 1140

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 17 25 22 18 3 5 43 30 1425
2017 3 to 10 years in current department or agency 23 26 28 13 6 1 3 20 51 3649
2017 11 to 20 years in current department or agency 28 27 27 11 4 1 2 15 57 2418
2017 More than 20 years in current department or agency 27 28 28 11 3 1 2 15 56 1062
2014 Less than 3 years in current department or agency 15 19 29 19 13 4 3 33 36 1702
2014 3 to 10 years in current department or agency 24 28 27 12 5 1 2 18 54 5150
2014 11 to 20 years in current department or agency 28 31 26 9 3 1 2 13 60 2754
2014 More than 20 years in current department or agency 28 34 26 8 2 0 1 10 63 1147

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 18 23 20 16 6 6 41 33 1427
2017 3 to 10 years in current department or agency 15 21 26 21 10 2 5 33 39 3648
2017 11 to 20 years in current department or agency 19 21 28 19 7 1 4 28 42 2413
2017 More than 20 years in current department or agency 18 23 29 18 7 1 4 27 43 1062
2014 Less than 3 years in current department or agency 11 17 25 23 16 5 4 42 31 1704
2014 3 to 10 years in current department or agency 14 20 28 23 11 1 4 35 35 5151
2014 11 to 20 years in current department or agency 15 23 30 20 8 1 3 29 40 2751
2014 More than 20 years in current department or agency 14 26 31 21 5 1 2 27 42 1148

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 16 28 18 14 6 6 37 31 1427
2017 3 to 10 years in current department or agency 20 25 30 14 6 2 5 21 48 3646
2017 11 to 20 years in current department or agency 22 29 29 10 4 2 4 15 55 2411
2017 More than 20 years in current department or agency 23 27 32 10 4 2 3 14 53 1063
2014 Less than 3 years in current department or agency 10 19 30 19 12 4 5 34 33 1705
2014 3 to 10 years in current department or agency 19 27 30 13 6 2 3 19 49 5140
2014 11 to 20 years in current department or agency 23 31 30 10 4 1 2 14 56 2744
2014 More than 20 years in current department or agency 22 33 30 8 2 2 1 11 58 1147

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 30 11 12 8 1 0 69 20 1431
2017 3 to 10 years in current department or agency 22 28 15 16 18 1 1 51 35 3665
2017 11 to 20 years in current department or agency 20 28 15 18 18 0 1 49 36 2429
2017 More than 20 years in current department or agency 25 31 14 11 18 1 1 57 29 1064
2014 Less than 3 years in current department or agency 32 30 13 14 10 1 0 62 25 1708
2014 3 to 10 years in current department or agency 25 32 13 16 13 0 0 57 29 5161
2014 11 to 20 years in current department or agency 25 31 14 15 14 0 0 57 29 2756
2014 More than 20 years in current department or agency 30 34 12 12 11 1 0 65 22 1153

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 36 10 10 5 1 0 74 15 1430
2017 3 to 10 years in current department or agency 18 37 16 14 13 0 0 56 27 3656
2017 11 to 20 years in current department or agency 15 38 16 17 13 0 0 54 30 2423
2017 More than 20 years in current department or agency 19 41 15 12 12 0 0 60 25 1061
2014 Less than 3 years in current department or agency 29 39 14 11 6 0 0 69 17 1705
2014 3 to 10 years in current department or agency 21 42 17 13 7 0 0 63 20 5160
2014 11 to 20 years in current department or agency 17 44 16 14 8 0 0 61 23 2752
2014 More than 20 years in current department or agency 21 47 14 13 5 0 0 68 18 1152

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 33 13 4 3 5 1 78 8 1435
2017 3 to 10 years in current department or agency 22 35 22 8 9 2 1 60 17 3660
2017 11 to 20 years in current department or agency 22 35 22 8 10 2 1 58 19 2423
2017 More than 20 years in current department or agency 24 34 22 9 8 2 1 60 17 1061
2014 Less than 3 years in current department or agency 42 34 14 4 2 4 1 79 7 1705
2014 3 to 10 years in current department or agency 29 38 18 6 5 3 1 70 12 5159
2014 11 to 20 years in current department or agency 26 39 18 7 7 2 1 67 14 2758
2014 More than 20 years in current department or agency 23 42 17 8 6 3 1 68 14 1152

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 40 9 6 2 3 0 82 9 1433
2017 3 to 10 years in current department or agency 20 41 18 11 9 2 0 61 20 3659
2017 11 to 20 years in current department or agency 17 40 20 12 10 1 0 58 22 2422
2017 More than 20 years in current department or agency 21 39 19 11 9 1 0 60 21 1063
2014 Less than 3 years in current department or agency 38 36 13 7 4 2 0 76 11 1706
2014 3 to 10 years in current department or agency 26 39 17 10 6 2 0 67 16 5164
2014 11 to 20 years in current department or agency 22 37 20 10 8 1 0 61 19 2761
2014 More than 20 years in current department or agency 21 46 17 7 6 2 0 68 14 1154

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 36 7 5 3 1 0 84 9 1435
2017 3 to 10 years in current department or agency 22 39 15 12 11 0 0 61 23 3658
2017 11 to 20 years in current department or agency 18 40 16 13 14 0 0 58 27 2420
2017 More than 20 years in current department or agency 23 38 13 12 14 0 0 61 26 1065
2014 Less than 3 years in current department or agency 44 36 10 6 3 0 0 80 9 1705
2014 3 to 10 years in current department or agency 27 40 15 11 7 0 0 67 18 5159
2014 11 to 20 years in current department or agency 23 38 16 12 11 0 0 61 23 2758
2014 More than 20 years in current department or agency 24 43 13 11 8 1 0 68 19 1153

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 30 16 11 8 6 3 61 21 1434
2017 3 to 10 years in current department or agency 13 27 20 18 19 2 2 41 38 3662
2017 11 to 20 years in current department or agency 10 28 18 19 23 1 1 39 43 2431
2017 More than 20 years in current department or agency 14 30 17 15 20 2 2 46 36 1063
2014 Less than 3 years in current department or agency 24 32 17 13 8 4 2 59 23 1707
2014 3 to 10 years in current department or agency 17 30 19 17 13 2 2 49 31 5167
2014 11 to 20 years in current department or agency 16 33 18 16 15 1 1 49 32 2760
2014 More than 20 years in current department or agency 18 36 17 12 13 2 2 56 26 1152

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 39 11 5 2 3 1 81 7 1430
2017 3 to 10 years in current department or agency 22 42 19 8 7 1 0 66 15 3643
2017 11 to 20 years in current department or agency 20 42 18 10 8 2 0 63 18 2421
2017 More than 20 years in current department or agency 24 45 15 7 6 2 0 71 14 1062
2014 Less than 3 years in current department or agency 36 40 14 5 2 3 1 79 7 1706
2014 3 to 10 years in current department or agency 25 43 17 8 4 3 0 71 12 5163
2014 11 to 20 years in current department or agency 25 44 17 8 4 2 0 70 12 2759
2014 More than 20 years in current department or agency 25 48 16 7 3 1 0 74 9 1154

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 37 11 8 4 3 1 76 13 1431
2017 3 to 10 years in current department or agency 23 37 16 12 11 2 0 61 23 3649
2017 11 to 20 years in current department or agency 20 37 16 12 13 2 0 58 26 2424
2017 More than 20 years in current department or agency 25 36 13 13 12 2 0 62 25 1064
2014 Less than 3 years in current department or agency 34 35 14 8 5 4 1 73 13 1707
2014 3 to 10 years in current department or agency 25 39 14 11 7 2 1 66 19 5160
2014 11 to 20 years in current department or agency 22 38 15 12 10 2 0 62 23 2756
2014 More than 20 years in current department or agency 26 40 13 10 7 2 1 69 18 1153

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 38 18 9 5 6 1 66 14 1431
2017 3 to 10 years in current department or agency 15 35 22 14 11 2 1 51 26 3657
2017 11 to 20 years in current department or agency 15 34 21 13 14 2 1 51 28 2425
2017 More than 20 years in current department or agency 17 38 18 11 14 2 1 57 25 1064
2014 Less than 3 years in current department or agency 19 34 21 11 7 7 1 58 19 1706
2014 3 to 10 years in current department or agency 14 33 23 14 11 4 1 50 26 5163
2014 11 to 20 years in current department or agency 15 34 21 15 12 3 1 51 27 2760
2014 More than 20 years in current department or agency 16 35 22 14 9 3 1 53 24 1153

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 25 16 13 13 10 2 52 29 1432
2017 3 to 10 years in current department or agency 11 24 17 19 25 3 1 37 45 3655
2017 11 to 20 years in current department or agency 11 25 16 18 27 2 1 37 46 2425
2017 More than 20 years in current department or agency 14 29 15 16 23 2 1 44 40 1058
2014 Less than 3 years in current department or agency 16 26 18 16 15 9 2 46 34 1705
2014 3 to 10 years in current department or agency 11 26 17 20 21 4 1 39 43 5163
2014 11 to 20 years in current department or agency 11 28 17 19 22 3 1 40 42 2758
2014 More than 20 years in current department or agency 13 32 16 17 18 2 1 47 36 1154

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 50 4 11 4 0 0 82 15 1437
2017 3 to 10 years in current department or agency 17 51 7 17 8 0 0 68 25 3667
2017 11 to 20 years in current department or agency 17 50 8 17 8 0 0 67 25 2431
2017 More than 20 years in current department or agency 22 49 6 14 9 0 0 71 23 1065
2014 Less than 3 years in current department or agency 27 51 7 10 4 0 0 78 15 1708
2014 3 to 10 years in current department or agency 18 51 8 16 6 0 0 69 23 5163
2014 11 to 20 years in current department or agency 18 50 7 18 7 0 0 68 25 2760
2014 More than 20 years in current department or agency 22 51 7 14 6 0 0 73 20 1151

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 36 7 12 6 0 0 75 19 1437
2017 3 to 10 years in current department or agency 21 36 10 18 14 0 0 58 32 3664
2017 11 to 20 years in current department or agency 20 34 11 19 16 0 0 54 35 2430
2017 More than 20 years in current department or agency 24 35 9 15 16 0 0 60 31 1063
2014 Less than 3 years in current department or agency 30 36 10 15 8 0 0 67 23 1708
2014 3 to 10 years in current department or agency 22 35 12 18 13 0 0 57 31 5154
2014 11 to 20 years in current department or agency 24 32 11 18 15 0 0 56 33 2756
2014 More than 20 years in current department or agency 27 35 10 16 12 0 0 62 28 1151

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 39 10 10 5 0 0 75 15 1431
2017 3 to 10 years in current department or agency 20 38 13 18 11 0 0 58 29 3652
2017 11 to 20 years in current department or agency 19 39 13 17 12 0 0 58 29 2420
2017 More than 20 years in current department or agency 26 39 9 15 11 0 0 65 26 1054
2014 Less than 3 years in current department or agency 30 41 12 12 5 0 0 71 17 1705
2014 3 to 10 years in current department or agency 21 40 13 17 8 0 0 61 25 5158
2014 11 to 20 years in current department or agency 22 39 12 17 10 0 0 61 26 2758
2014 More than 20 years in current department or agency 25 43 12 12 8 0 0 68 20 1150

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 18 2 2 1 1 1 95 3 1435
2017 3 to 10 years in current department or agency 64 27 4 2 2 0 1 92 4 3657
2017 11 to 20 years in current department or agency 60 28 6 3 2 1 1 89 5 2418
2017 More than 20 years in current department or agency 55 31 6 5 2 1 1 88 7 1058
2014 Less than 3 years in current department or agency 70 23 3 2 1 1 1 94 3 1708
2014 3 to 10 years in current department or agency 63 27 5 3 1 0 1 91 4 5158
2014 11 to 20 years in current department or agency 60 28 5 3 2 1 1 89 5 2758
2014 More than 20 years in current department or agency 56 32 5 3 2 1 1 89 5 1150

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 17 2 3 1 0 1 93 5 1435
2017 3 to 10 years in current department or agency 67 22 5 3 2 0 1 90 6 3664
2017 11 to 20 years in current department or agency 65 22 6 3 3 0 1 87 6 2429
2017 More than 20 years in current department or agency 61 24 5 4 4 0 1 86 8 1065
2014 Less than 3 years in current department or agency 75 17 4 2 2 0 1 92 4 1709
2014 3 to 10 years in current department or agency 64 23 5 4 2 0 1 88 6 5158
2014 11 to 20 years in current department or agency 61 24 6 4 3 0 1 87 7 2757
2014 More than 20 years in current department or agency 60 26 6 5 3 0 0 87 8 1150

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 12 4 2 1 1 4 93 4 1432
2017 3 to 10 years in current department or agency 70 14 6 2 2 0 5 89 5 3662
2017 11 to 20 years in current department or agency 68 15 7 2 3 1 4 87 5 2428
2017 More than 20 years in current department or agency 63 18 8 2 3 0 6 86 6 1064
2014 Less than 3 years in current department or agency 73 12 6 2 2 1 4 89 5 1708
2014 3 to 10 years in current department or agency 68 17 5 2 2 0 5 90 5 5167
2014 11 to 20 years in current department or agency 67 16 6 2 3 1 5 88 5 2756
2014 More than 20 years in current department or agency 65 17 7 3 3 1 5 87 6 1148

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 82 10 2 1 2 1 3 95 3 1435
2017 3 to 10 years in current department or agency 75 14 5 1 2 0 3 92 3 3653
2017 11 to 20 years in current department or agency 73 14 6 1 2 1 2 90 4 2426
2017 More than 20 years in current department or agency 68 16 6 2 4 0 4 88 6 1064
2014 Less than 3 years in current department or agency 78 11 4 1 2 1 4 93 3 1708
2014 3 to 10 years in current department or agency 75 15 4 1 2 0 3 93 3 5162
2014 11 to 20 years in current department or agency 72 14 6 1 2 1 4 90 4 2756
2014 More than 20 years in current department or agency 69 17 6 1 3 1 3 90 4 1152

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 13 6 2 1 3 7 90 4 1435
2017 3 to 10 years in current department or agency 61 18 9 3 3 2 6 85 6 3663
2017 11 to 20 years in current department or agency 58 18 10 3 3 2 7 83 6 2430
2017 More than 20 years in current department or agency 56 19 10 3 5 2 6 81 8 1064
2014 Less than 3 years in current department or agency 63 13 9 2 2 5 7 86 4 1707
2014 3 to 10 years in current department or agency 58 20 8 2 2 2 7 86 5 5162
2014 11 to 20 years in current department or agency 58 18 9 3 3 2 8 84 7 2758
2014 More than 20 years in current department or agency 54 22 10 4 3 1 6 82 7 1153

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 14 3 2 1 3 3 94 3 1434
2017 3 to 10 years in current department or agency 68 19 6 1 2 2 2 90 3 3657
2017 11 to 20 years in current department or agency 64 19 8 1 2 2 3 88 4 2427
2017 More than 20 years in current department or agency 59 21 9 2 4 2 3 84 6 1064
2014 Less than 3 years in current department or agency 70 13 6 1 2 4 4 90 4 1707
2014 3 to 10 years in current department or agency 64 20 6 2 2 2 3 89 4 5163
2014 11 to 20 years in current department or agency 61 19 8 2 3 3 4 87 5 2758
2014 More than 20 years in current department or agency 57 24 8 3 3 2 3 85 7 1153

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 79 1435
2017 3 to 10 years in current department or agency 35 65 3657
2017 11 to 20 years in current department or agency 37 63 2426
2017 More than 20 years in current department or agency 33 67 1058
2014 Less than 3 years in current department or agency 26 74 1706
2014 3 to 10 years in current department or agency 32 68 5158
2014 11 to 20 years in current department or agency 35 65 2756
2014 More than 20 years in current department or agency 27 73 1149

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 281
2017 3 to 10 years in current department or agency 64 1149
2017 11 to 20 years in current department or agency 57 788
2017 More than 20 years in current department or agency 48 302
2014 Less than 3 years in current department or agency 70 422
2014 3 to 10 years in current department or agency 63 1551
2014 11 to 20 years in current department or agency 51 885
2014 More than 20 years in current department or agency 47 287

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 281
2017 3 to 10 years in current department or agency 64 1149
2017 11 to 20 years in current department or agency 65 788
2017 More than 20 years in current department or agency 72 302
2014 Less than 3 years in current department or agency 52 422
2014 3 to 10 years in current department or agency 58 1551
2014 11 to 20 years in current department or agency 65 885
2014 More than 20 years in current department or agency 69 287

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 281
2017 3 to 10 years in current department or agency 8 1149
2017 11 to 20 years in current department or agency 14 788
2017 More than 20 years in current department or agency 15 302
2014 Less than 3 years in current department or agency 4 422
2014 3 to 10 years in current department or agency 7 1551
2014 11 to 20 years in current department or agency 12 885
2014 More than 20 years in current department or agency 18 287

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 281
2017 3 to 10 years in current department or agency 34 1149
2017 11 to 20 years in current department or agency 36 788
2017 More than 20 years in current department or agency 21 302
2014 Less than 3 years in current department or agency 24 422
2014 3 to 10 years in current department or agency 28 1551
2014 11 to 20 years in current department or agency 32 885
2014 More than 20 years in current department or agency 26 287

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 281
2017 3 to 10 years in current department or agency 10 1149
2017 11 to 20 years in current department or agency 10 788
2017 More than 20 years in current department or agency 5 302
2014 Less than 3 years in current department or agency 8 422
2014 3 to 10 years in current department or agency 8 1551
2014 11 to 20 years in current department or agency 8 885
2014 More than 20 years in current department or agency 9 287

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 281
2017 3 to 10 years in current department or agency 10 1149
2017 11 to 20 years in current department or agency 14 788
2017 More than 20 years in current department or agency 9 302
2014 Less than 3 years in current department or agency 8 422
2014 3 to 10 years in current department or agency 7 1551
2014 11 to 20 years in current department or agency 10 885
2014 More than 20 years in current department or agency 5 287

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 281
2017 3 to 10 years in current department or agency 4 1149
2017 11 to 20 years in current department or agency 3 788
2017 More than 20 years in current department or agency 4 302
2014 Less than 3 years in current department or agency 6 422
2014 3 to 10 years in current department or agency 3 1551
2014 11 to 20 years in current department or agency 3 885
2014 More than 20 years in current department or agency 5 287

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 281
2017 3 to 10 years in current department or agency 48 1149
2017 11 to 20 years in current department or agency 53 788
2017 More than 20 years in current department or agency 41 304
2014 Less than 3 years in current department or agency 35 422
2014 3 to 10 years in current department or agency 43 1554
2014 11 to 20 years in current department or agency 43 888
2014 More than 20 years in current department or agency 41 287

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 281
2017 3 to 10 years in current department or agency 43 1149
2017 11 to 20 years in current department or agency 43 788
2017 More than 20 years in current department or agency 41 304
2014 Less than 3 years in current department or agency 33 422
2014 3 to 10 years in current department or agency 38 1554
2014 11 to 20 years in current department or agency 39 888
2014 More than 20 years in current department or agency 41 287

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 281
2017 3 to 10 years in current department or agency 53 1149
2017 11 to 20 years in current department or agency 48 788
2017 More than 20 years in current department or agency 50 304
2014 Less than 3 years in current department or agency 47 422
2014 3 to 10 years in current department or agency 48 1554
2014 11 to 20 years in current department or agency 48 888
2014 More than 20 years in current department or agency 52 287

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 281
2017 3 to 10 years in current department or agency 47 1149
2017 11 to 20 years in current department or agency 44 788
2017 More than 20 years in current department or agency 42 304
2014 Less than 3 years in current department or agency 45 422
2014 3 to 10 years in current department or agency 43 1554
2014 11 to 20 years in current department or agency 44 888
2014 More than 20 years in current department or agency 42 287

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 281
2017 3 to 10 years in current department or agency 34 1149
2017 11 to 20 years in current department or agency 32 788
2017 More than 20 years in current department or agency 35 304
2014 Less than 3 years in current department or agency 26 422
2014 3 to 10 years in current department or agency 29 1554
2014 11 to 20 years in current department or agency 30 888
2014 More than 20 years in current department or agency 31 287

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 281
2017 3 to 10 years in current department or agency 68 1149
2017 11 to 20 years in current department or agency 66 788
2017 More than 20 years in current department or agency 61 304
2014 Less than 3 years in current department or agency 68 422
2014 3 to 10 years in current department or agency 69 1554
2014 11 to 20 years in current department or agency 65 888
2014 More than 20 years in current department or agency 60 287

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 281
2017 3 to 10 years in current department or agency 46 1149
2017 11 to 20 years in current department or agency 50 788
2017 More than 20 years in current department or agency 47 304
2014 Less than 3 years in current department or agency 42 422
2014 3 to 10 years in current department or agency 47 1554
2014 11 to 20 years in current department or agency 48 888
2014 More than 20 years in current department or agency 43 287

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 8 1149
2017 11 to 20 years in current department or agency 10 788
2017 More than 20 years in current department or agency 7 304
2014 Less than 3 years in current department or agency 5 422
2014 3 to 10 years in current department or agency 6 1554
2014 11 to 20 years in current department or agency 9 888
2014 More than 20 years in current department or agency 7 287

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 281
2017 3 to 10 years in current department or agency 22 1149
2017 11 to 20 years in current department or agency 20 788
2017 More than 20 years in current department or agency 10 304
2014 Less than 3 years in current department or agency 19 422
2014 3 to 10 years in current department or agency 16 1554
2014 11 to 20 years in current department or agency 16 888
2014 More than 20 years in current department or agency 8 287

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 281
2017 3 to 10 years in current department or agency 23 1149
2017 11 to 20 years in current department or agency 26 788
2017 More than 20 years in current department or agency 23 304
2014 Less than 3 years in current department or agency 21 422
2014 3 to 10 years in current department or agency 22 1554
2014 11 to 20 years in current department or agency 22 888
2014 More than 20 years in current department or agency 19 287

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 281
2017 3 to 10 years in current department or agency 52 1149
2017 11 to 20 years in current department or agency 51 788
2017 More than 20 years in current department or agency 60 304
2014 Less than 3 years in current department or agency 48 422
2014 3 to 10 years in current department or agency 51 1554
2014 11 to 20 years in current department or agency 53 888
2014 More than 20 years in current department or agency 53 287

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 281
2017 3 to 10 years in current department or agency 39 1149
2017 11 to 20 years in current department or agency 43 788
2017 More than 20 years in current department or agency 38 304
2014 Less than 3 years in current department or agency 30 422
2014 3 to 10 years in current department or agency 37 1554
2014 11 to 20 years in current department or agency 37 888
2014 More than 20 years in current department or agency 32 287

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 281
2017 3 to 10 years in current department or agency 14 1149
2017 11 to 20 years in current department or agency 15 788
2017 More than 20 years in current department or agency 14 304
2014 Less than 3 years in current department or agency 19 422
2014 3 to 10 years in current department or agency 14 1554
2014 11 to 20 years in current department or agency 14 888
2014 More than 20 years in current department or agency 13 287

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 281
2017 3 to 10 years in current department or agency 46 1149
2017 11 to 20 years in current department or agency 45 787
2017 More than 20 years in current department or agency 49 303
2014 Less than 3 years in current department or agency 39 424
2014 3 to 10 years in current department or agency 45 1552
2014 11 to 20 years in current department or agency 46 887
2014 More than 20 years in current department or agency 42 288

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 281
2017 3 to 10 years in current department or agency 34 1149
2017 11 to 20 years in current department or agency 35 787
2017 More than 20 years in current department or agency 29 303
2014 Less than 3 years in current department or agency 29 424
2014 3 to 10 years in current department or agency 34 1552
2014 11 to 20 years in current department or agency 31 887
2014 More than 20 years in current department or agency 30 288

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 281
2017 3 to 10 years in current department or agency 7 1149
2017 11 to 20 years in current department or agency 9 787
2017 More than 20 years in current department or agency 13 303
2014 Less than 3 years in current department or agency 7 424
2014 3 to 10 years in current department or agency 8 1552
2014 11 to 20 years in current department or agency 10 887
2014 More than 20 years in current department or agency 10 288

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 281
2017 3 to 10 years in current department or agency 32 1149
2017 11 to 20 years in current department or agency 30 787
2017 More than 20 years in current department or agency 31 303
2014 Less than 3 years in current department or agency 20 424
2014 3 to 10 years in current department or agency 29 1552
2014 11 to 20 years in current department or agency 27 887
2014 More than 20 years in current department or agency 24 288

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 281
2017 3 to 10 years in current department or agency 15 1149
2017 11 to 20 years in current department or agency 17 787
2017 More than 20 years in current department or agency 15 303
2014 Less than 3 years in current department or agency 16 424
2014 3 to 10 years in current department or agency 16 1552
2014 11 to 20 years in current department or agency 15 887
2014 More than 20 years in current department or agency 14 288

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 281
2017 3 to 10 years in current department or agency 10 1149
2017 11 to 20 years in current department or agency 14 787
2017 More than 20 years in current department or agency 19 303
2014 Less than 3 years in current department or agency 6 424
2014 3 to 10 years in current department or agency 8 1552
2014 11 to 20 years in current department or agency 11 887
2014 More than 20 years in current department or agency 9 288

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 281
2017 3 to 10 years in current department or agency 23 1149
2017 11 to 20 years in current department or agency 21 787
2017 More than 20 years in current department or agency 15 303
2014 Less than 3 years in current department or agency 23 424
2014 3 to 10 years in current department or agency 20 1552
2014 11 to 20 years in current department or agency 20 887
2014 More than 20 years in current department or agency 19 288

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 281
2017 3 to 10 years in current department or agency 10 1149
2017 11 to 20 years in current department or agency 13 787
2017 More than 20 years in current department or agency 12 303
2014 Less than 3 years in current department or agency 11 424
2014 3 to 10 years in current department or agency 11 1552
2014 11 to 20 years in current department or agency 12 887
2014 More than 20 years in current department or agency 14 288

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 281
2017 3 to 10 years in current department or agency 23 1149
2017 11 to 20 years in current department or agency 25 787
2017 More than 20 years in current department or agency 23 303
2014 Less than 3 years in current department or agency 31 424
2014 3 to 10 years in current department or agency 25 1552
2014 11 to 20 years in current department or agency 24 887
2014 More than 20 years in current department or agency 26 288

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 261
2017 3 to 10 years in current department or agency 15 1041
2017 11 to 20 years in current department or agency 12 687
2017 More than 20 years in current department or agency 8 254
2014 Less than 3 years in current department or agency 15 396
2014 3 to 10 years in current department or agency 14 1429
2014 11 to 20 years in current department or agency 14 789
2014 More than 20 years in current department or agency 11 261

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 261
2017 3 to 10 years in current department or agency 14 1041
2017 11 to 20 years in current department or agency 13 687
2017 More than 20 years in current department or agency 7 254
2014 Less than 3 years in current department or agency 18 396
2014 3 to 10 years in current department or agency 13 1429
2014 11 to 20 years in current department or agency 11 789
2014 More than 20 years in current department or agency 8 261

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 261
2017 3 to 10 years in current department or agency 11 1041
2017 11 to 20 years in current department or agency 12 687
2017 More than 20 years in current department or agency 8 254
2014 Less than 3 years in current department or agency 11 396
2014 3 to 10 years in current department or agency 13 1429
2014 11 to 20 years in current department or agency 11 789
2014 More than 20 years in current department or agency 7 261

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 261
2017 3 to 10 years in current department or agency 7 1041
2017 11 to 20 years in current department or agency 8 687
2017 More than 20 years in current department or agency 6 254
2014 Less than 3 years in current department or agency 9 396
2014 3 to 10 years in current department or agency 7 1429
2014 11 to 20 years in current department or agency 8 789
2014 More than 20 years in current department or agency 9 261

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 261
2017 3 to 10 years in current department or agency 6 1041
2017 11 to 20 years in current department or agency 6 687
2017 More than 20 years in current department or agency 6 254
2014 Less than 3 years in current department or agency 8 396
2014 3 to 10 years in current department or agency 9 1429
2014 11 to 20 years in current department or agency 9 789
2014 More than 20 years in current department or agency 6 261

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 261
2017 3 to 10 years in current department or agency 8 1041
2017 11 to 20 years in current department or agency 8 687
2017 More than 20 years in current department or agency 10 254
2014 Less than 3 years in current department or agency 5 396
2014 3 to 10 years in current department or agency 9 1429
2014 11 to 20 years in current department or agency 8 789
2014 More than 20 years in current department or agency 9 261

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 261
2017 3 to 10 years in current department or agency 5 1041
2017 11 to 20 years in current department or agency 5 687
2017 More than 20 years in current department or agency 6 254
2014 Less than 3 years in current department or agency 16 396
2014 3 to 10 years in current department or agency 6 1429
2014 11 to 20 years in current department or agency 5 789
2014 More than 20 years in current department or agency 9 261

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 261
2017 3 to 10 years in current department or agency 10 1041
2017 11 to 20 years in current department or agency 7 687
2017 More than 20 years in current department or agency 6 254
2014 Less than 3 years in current department or agency 12 396
2014 3 to 10 years in current department or agency 10 1429
2014 11 to 20 years in current department or agency 6 789
2014 More than 20 years in current department or agency 4 261

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 261
2017 3 to 10 years in current department or agency 10 1041
2017 11 to 20 years in current department or agency 11 687
2017 More than 20 years in current department or agency 13 254
2014 Less than 3 years in current department or agency 12 396
2014 3 to 10 years in current department or agency 11 1429
2014 11 to 20 years in current department or agency 10 789
2014 More than 20 years in current department or agency 12 261

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 261
2017 3 to 10 years in current department or agency 30 1041
2017 11 to 20 years in current department or agency 29 687
2017 More than 20 years in current department or agency 26 254
2014 Less than 3 years in current department or agency 23 396
2014 3 to 10 years in current department or agency 30 1429
2014 11 to 20 years in current department or agency 28 789
2014 More than 20 years in current department or agency 25 261

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 261
2017 3 to 10 years in current department or agency 15 1041
2017 11 to 20 years in current department or agency 10 687
2017 More than 20 years in current department or agency 10 254
2014 Less than 3 years in current department or agency 14 396
2014 3 to 10 years in current department or agency 12 1429
2014 11 to 20 years in current department or agency 10 789
2014 More than 20 years in current department or agency 10 261

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 261
2017 3 to 10 years in current department or agency 51 1041
2017 11 to 20 years in current department or agency 49 687
2017 More than 20 years in current department or agency 43 254
2014 Less than 3 years in current department or agency 47 396
2014 3 to 10 years in current department or agency 49 1429
2014 11 to 20 years in current department or agency 45 789
2014 More than 20 years in current department or agency 44 261

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 1041
2017 11 to 20 years in current department or agency 3 687
2017 More than 20 years in current department or agency 3 254
2014 Less than 3 years in current department or agency 2 396
2014 3 to 10 years in current department or agency 3 1429
2014 11 to 20 years in current department or agency 2 789
2014 More than 20 years in current department or agency 3 261

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 261
2017 3 to 10 years in current department or agency 61 1041
2017 11 to 20 years in current department or agency 61 687
2017 More than 20 years in current department or agency 60 254
2014 Less than 3 years in current department or agency 57 396
2014 3 to 10 years in current department or agency 62 1429
2014 11 to 20 years in current department or agency 63 789
2014 More than 20 years in current department or agency 62 261

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 2 1041
2017 11 to 20 years in current department or agency 1 687
2017 More than 20 years in current department or agency 3 254

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 261
2017 3 to 10 years in current department or agency 15 1041
2017 11 to 20 years in current department or agency 14 687
2017 More than 20 years in current department or agency 25 254
2014 Less than 3 years in current department or agency 16 396
2014 3 to 10 years in current department or agency 13 1429
2014 11 to 20 years in current department or agency 14 789
2014 More than 20 years in current department or agency 16 261

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 24 281
2017 3 to 10 years in current department or agency 97 3 1148
2017 11 to 20 years in current department or agency 99 1 785
2017 More than 20 years in current department or agency 97 3 301

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 19 18 8 9 20 8 52 23 1435
2017 3 to 10 years in current department or agency 8 18 22 14 21 12 4 32 42 3667
2017 11 to 20 years in current department or agency 7 19 22 15 25 9 3 29 45 2431
2017 More than 20 years in current department or agency 9 24 19 16 23 7 2 37 43 1065
2014 Less than 3 years in current department or agency 15 18 22 8 9 22 7 46 24 1707
2014 3 to 10 years in current department or agency 10 21 24 13 16 13 4 37 35 5160
2014 11 to 20 years in current department or agency 9 23 23 15 19 9 2 36 39 2761
2014 More than 20 years in current department or agency 10 27 22 15 16 9 1 41 35 1149

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 29 16 8 7 9 2 65 17 1432
2017 3 to 10 years in current department or agency 13 27 21 14 19 5 1 43 35 3661
2017 11 to 20 years in current department or agency 11 27 21 16 21 4 0 39 39 2428
2017 More than 20 years in current department or agency 15 30 18 15 20 2 0 47 35 1062
2014 Less than 3 years in current department or agency 24 28 21 9 8 10 1 58 19 1701
2014 3 to 10 years in current department or agency 15 29 21 14 14 6 1 47 30 5156
2014 11 to 20 years in current department or agency 13 30 21 17 16 3 0 44 34 2755
2014 More than 20 years in current department or agency 15 32 22 13 14 4 0 49 28 1150

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 91 1430
2017 3 to 10 years in current department or agency 17 83 3657
2017 11 to 20 years in current department or agency 19 81 2421
2017 More than 20 years in current department or agency 16 84 1057
2014 Less than 3 years in current department or agency 12 88 1708
2014 3 to 10 years in current department or agency 14 86 5154
2014 11 to 20 years in current department or agency 17 83 2754
2014 More than 20 years in current department or agency 16 84 1150

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 112
2017 3 to 10 years in current department or agency 51 528
2017 11 to 20 years in current department or agency 41 366
2017 More than 20 years in current department or agency 42 139
2014 Less than 3 years in current department or agency 65 189
2014 3 to 10 years in current department or agency 44 654
2014 11 to 20 years in current department or agency 40 394
2014 More than 20 years in current department or agency 34 149

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 112
2017 3 to 10 years in current department or agency 73 528
2017 11 to 20 years in current department or agency 82 366
2017 More than 20 years in current department or agency 87 139
2014 Less than 3 years in current department or agency 53 189
2014 3 to 10 years in current department or agency 77 654
2014 11 to 20 years in current department or agency 84 394
2014 More than 20 years in current department or agency 75 149

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 112
2017 3 to 10 years in current department or agency 5 528
2017 11 to 20 years in current department or agency 7 366
2017 More than 20 years in current department or agency 5 139
2014 Less than 3 years in current department or agency 4 189
2014 3 to 10 years in current department or agency 4 654
2014 11 to 20 years in current department or agency 4 394
2014 More than 20 years in current department or agency 8 149

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 112
2017 3 to 10 years in current department or agency 27 528
2017 11 to 20 years in current department or agency 23 366
2017 More than 20 years in current department or agency 17 139
2014 Less than 3 years in current department or agency 19 189
2014 3 to 10 years in current department or agency 18 654
2014 11 to 20 years in current department or agency 22 394
2014 More than 20 years in current department or agency 16 149

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 112
2017 3 to 10 years in current department or agency 9 528
2017 11 to 20 years in current department or agency 11 366
2017 More than 20 years in current department or agency 11 139
2014 Less than 3 years in current department or agency 10 189
2014 3 to 10 years in current department or agency 9 654
2014 11 to 20 years in current department or agency 12 394
2014 More than 20 years in current department or agency 7 149

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 112
2017 3 to 10 years in current department or agency 9 528
2017 11 to 20 years in current department or agency 12 366
2017 More than 20 years in current department or agency 6 139
2014 Less than 3 years in current department or agency 13 189
2014 3 to 10 years in current department or agency 6 654
2014 11 to 20 years in current department or agency 10 394
2014 More than 20 years in current department or agency 6 149

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 112
2017 3 to 10 years in current department or agency 6 528
2017 11 to 20 years in current department or agency 7 366
2017 More than 20 years in current department or agency 9 139
2014 Less than 3 years in current department or agency 11 189
2014 3 to 10 years in current department or agency 8 654
2014 11 to 20 years in current department or agency 7 394
2014 More than 20 years in current department or agency 14 149

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 111
2017 3 to 10 years in current department or agency 35 526
2017 11 to 20 years in current department or agency 33 362
2017 More than 20 years in current department or agency 34 140
2014 Less than 3 years in current department or agency 31 190
2014 3 to 10 years in current department or agency 28 653
2014 11 to 20 years in current department or agency 30 396
2014 More than 20 years in current department or agency 20 149

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 111
2017 3 to 10 years in current department or agency 21 526
2017 11 to 20 years in current department or agency 17 362
2017 More than 20 years in current department or agency 16 140
2014 Less than 3 years in current department or agency 19 190
2014 3 to 10 years in current department or agency 20 653
2014 11 to 20 years in current department or agency 18 396
2014 More than 20 years in current department or agency 8 149

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 111
2017 3 to 10 years in current department or agency 24 526
2017 11 to 20 years in current department or agency 20 362
2017 More than 20 years in current department or agency 15 140
2014 Less than 3 years in current department or agency 20 190
2014 3 to 10 years in current department or agency 17 653
2014 11 to 20 years in current department or agency 17 396
2014 More than 20 years in current department or agency 6 149

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 111
2017 3 to 10 years in current department or agency 8 526
2017 11 to 20 years in current department or agency 8 362
2017 More than 20 years in current department or agency 7 140
2014 Less than 3 years in current department or agency 13 190
2014 3 to 10 years in current department or agency 8 653
2014 11 to 20 years in current department or agency 7 396
2014 More than 20 years in current department or agency 4 149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 111
2017 3 to 10 years in current department or agency 19 526
2017 11 to 20 years in current department or agency 16 362
2017 More than 20 years in current department or agency 28 140
2014 Less than 3 years in current department or agency 20 190
2014 3 to 10 years in current department or agency 18 653
2014 11 to 20 years in current department or agency 15 396
2014 More than 20 years in current department or agency 22 149

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 111
2017 3 to 10 years in current department or agency 37 526
2017 11 to 20 years in current department or agency 38 362
2017 More than 20 years in current department or agency 33 140
2014 Less than 3 years in current department or agency 32 190
2014 3 to 10 years in current department or agency 28 653
2014 11 to 20 years in current department or agency 28 396
2014 More than 20 years in current department or agency 23 149

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 9 526
2017 11 to 20 years in current department or agency 5 362
2017 More than 20 years in current department or agency 6 140
2014 Less than 3 years in current department or agency 4 190
2014 3 to 10 years in current department or agency 5 653
2014 11 to 20 years in current department or agency 3 396
2014 More than 20 years in current department or agency 3 149

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 526
2017 11 to 20 years in current department or agency 2 362

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 111
2017 3 to 10 years in current department or agency 11 526
2017 11 to 20 years in current department or agency 8 362
2017 More than 20 years in current department or agency 8 140
2014 Less than 3 years in current department or agency 9 190
2014 3 to 10 years in current department or agency 8 653
2014 11 to 20 years in current department or agency 8 396
2014 More than 20 years in current department or agency 4 149

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 111
2017 3 to 10 years in current department or agency 16 526
2017 11 to 20 years in current department or agency 15 362
2017 More than 20 years in current department or agency 10 140
2014 Less than 3 years in current department or agency 8 190
2014 3 to 10 years in current department or agency 12 653
2014 11 to 20 years in current department or agency 14 396
2014 More than 20 years in current department or agency 4 149

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 111
2017 3 to 10 years in current department or agency 3 526
2017 11 to 20 years in current department or agency 2 362

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 111
2017 3 to 10 years in current department or agency 16 526
2017 11 to 20 years in current department or agency 17 362
2017 More than 20 years in current department or agency 32 140
2014 Less than 3 years in current department or agency 17 190
2014 3 to 10 years in current department or agency 16 653
2014 11 to 20 years in current department or agency 18 396
2014 More than 20 years in current department or agency 23 149

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 111
2017 3 to 10 years in current department or agency 1 526
2017 More than 20 years in current department or agency 0 140
2014 3 to 10 years in current department or agency 1 653
2014 11 to 20 years in current department or agency 2 396

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 111
2017 3 to 10 years in current department or agency 19 526
2017 11 to 20 years in current department or agency 20 362
2017 More than 20 years in current department or agency 19 140
2014 Less than 3 years in current department or agency 23 190
2014 3 to 10 years in current department or agency 26 653
2014 11 to 20 years in current department or agency 32 396
2014 More than 20 years in current department or agency 45 149

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 112
2017 3 to 10 years in current department or agency 31 529
2017 11 to 20 years in current department or agency 33 365
2017 More than 20 years in current department or agency 36 139
2014 Less than 3 years in current department or agency 21 189
2014 3 to 10 years in current department or agency 29 651
2014 11 to 20 years in current department or agency 29 398
2014 More than 20 years in current department or agency 23 150

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 112
2017 3 to 10 years in current department or agency 21 529
2017 11 to 20 years in current department or agency 24 365
2017 More than 20 years in current department or agency 22 139
2014 Less than 3 years in current department or agency 20 189
2014 3 to 10 years in current department or agency 18 651
2014 11 to 20 years in current department or agency 20 398
2014 More than 20 years in current department or agency 21 150

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 112
2017 3 to 10 years in current department or agency 6 529
2017 11 to 20 years in current department or agency 7 365
2017 More than 20 years in current department or agency 9 139
2014 Less than 3 years in current department or agency 6 189
2014 3 to 10 years in current department or agency 6 651
2014 11 to 20 years in current department or agency 8 398
2014 More than 20 years in current department or agency 9 150

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 112
2017 3 to 10 years in current department or agency 26 529
2017 11 to 20 years in current department or agency 23 365
2017 More than 20 years in current department or agency 33 139
2014 Less than 3 years in current department or agency 15 189
2014 3 to 10 years in current department or agency 23 651
2014 11 to 20 years in current department or agency 21 398
2014 More than 20 years in current department or agency 22 150

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 10 529
2017 11 to 20 years in current department or agency 11 365
2017 More than 20 years in current department or agency 14 139
2014 Less than 3 years in current department or agency 6 189
2014 3 to 10 years in current department or agency 8 651
2014 11 to 20 years in current department or agency 7 398
2014 More than 20 years in current department or agency 14 150

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 112
2017 3 to 10 years in current department or agency 11 529
2017 11 to 20 years in current department or agency 12 365
2017 More than 20 years in current department or agency 12 139
2014 Less than 3 years in current department or agency 6 189
2014 3 to 10 years in current department or agency 8 651
2014 11 to 20 years in current department or agency 10 398
2014 More than 20 years in current department or agency 10 150

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 112
2017 3 to 10 years in current department or agency 15 529
2017 11 to 20 years in current department or agency 11 365
2017 More than 20 years in current department or agency 8 139
2014 Less than 3 years in current department or agency 16 189
2014 3 to 10 years in current department or agency 12 651
2014 11 to 20 years in current department or agency 10 398
2014 More than 20 years in current department or agency 15 150

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 112
2017 3 to 10 years in current department or agency 9 529
2017 11 to 20 years in current department or agency 8 365
2017 More than 20 years in current department or agency 13 139
2014 Less than 3 years in current department or agency 8 189
2014 3 to 10 years in current department or agency 9 651
2014 11 to 20 years in current department or agency 13 398
2014 More than 20 years in current department or agency 13 150

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 112
2017 3 to 10 years in current department or agency 44 529
2017 11 to 20 years in current department or agency 43 365
2017 More than 20 years in current department or agency 39 139
2014 Less than 3 years in current department or agency 50 189
2014 3 to 10 years in current department or agency 47 651
2014 11 to 20 years in current department or agency 44 398
2014 More than 20 years in current department or agency 46 150

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 104
2017 3 to 10 years in current department or agency 8 473
2017 11 to 20 years in current department or agency 10 323
2017 More than 20 years in current department or agency 5 122
2014 Less than 3 years in current department or agency 10 178
2014 3 to 10 years in current department or agency 8 594
2014 11 to 20 years in current department or agency 9 354
2014 More than 20 years in current department or agency 7 132

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 104
2017 3 to 10 years in current department or agency 10 473
2017 11 to 20 years in current department or agency 7 323
2014 Less than 3 years in current department or agency 15 178
2014 3 to 10 years in current department or agency 8 594
2014 11 to 20 years in current department or agency 4 354
2014 More than 20 years in current department or agency 5 132

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 104
2017 3 to 10 years in current department or agency 7 473
2017 11 to 20 years in current department or agency 3 323
2017 More than 20 years in current department or agency 5 122
2014 Less than 3 years in current department or agency 8 178
2014 3 to 10 years in current department or agency 4 594
2014 11 to 20 years in current department or agency 4 354

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 104
2017 3 to 10 years in current department or agency 4 473
2017 11 to 20 years in current department or agency 3 323
2014 Less than 3 years in current department or agency 5 178
2014 3 to 10 years in current department or agency 2 594
2014 11 to 20 years in current department or agency 3 354

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 104
2017 3 to 10 years in current department or agency 2 473
2017 11 to 20 years in current department or agency 1 323
2017 More than 20 years in current department or agency 3 122
2014 3 to 10 years in current department or agency 3 594
2014 11 to 20 years in current department or agency 1 354

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 4 473
2017 11 to 20 years in current department or agency 4 323
2017 More than 20 years in current department or agency 5 122
2014 Less than 3 years in current department or agency 3 178
2014 3 to 10 years in current department or agency 4 594
2014 11 to 20 years in current department or agency 3 354
2014 More than 20 years in current department or agency 4 132

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 104
2017 3 to 10 years in current department or agency 3 473
2017 11 to 20 years in current department or agency 3 323
2014 Less than 3 years in current department or agency 10 178
2014 3 to 10 years in current department or agency 3 594
2014 11 to 20 years in current department or agency 3 354
2014 More than 20 years in current department or agency 4 132

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 104
2017 3 to 10 years in current department or agency 11 473
2017 11 to 20 years in current department or agency 7 323
2017 More than 20 years in current department or agency 6 122
2014 Less than 3 years in current department or agency 11 178
2014 3 to 10 years in current department or agency 9 594
2014 11 to 20 years in current department or agency 7 354
2014 More than 20 years in current department or agency 5 132

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 104
2017 3 to 10 years in current department or agency 10 473
2017 11 to 20 years in current department or agency 9 323
2017 More than 20 years in current department or agency 19 122
2014 Less than 3 years in current department or agency 10 178
2014 3 to 10 years in current department or agency 8 594
2014 11 to 20 years in current department or agency 10 354
2014 More than 20 years in current department or agency 12 132

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 104
2017 3 to 10 years in current department or agency 27 473
2017 11 to 20 years in current department or agency 25 323
2017 More than 20 years in current department or agency 32 122
2014 Less than 3 years in current department or agency 17 178
2014 3 to 10 years in current department or agency 23 594
2014 11 to 20 years in current department or agency 27 354
2014 More than 20 years in current department or agency 28 132

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 104
2017 3 to 10 years in current department or agency 14 473
2017 11 to 20 years in current department or agency 10 323
2017 More than 20 years in current department or agency 16 122
2014 Less than 3 years in current department or agency 12 178
2014 3 to 10 years in current department or agency 9 594
2014 11 to 20 years in current department or agency 11 354
2014 More than 20 years in current department or agency 12 132

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 104
2017 3 to 10 years in current department or agency 48 473
2017 11 to 20 years in current department or agency 43 323
2017 More than 20 years in current department or agency 50 122
2014 Less than 3 years in current department or agency 38 178
2014 3 to 10 years in current department or agency 45 594
2014 11 to 20 years in current department or agency 45 354
2014 More than 20 years in current department or agency 40 132

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 473
2017 11 to 20 years in current department or agency 3 323
2017 More than 20 years in current department or agency 7 122
2014 Less than 3 years in current department or agency 4 178
2014 3 to 10 years in current department or agency 2 594
2014 11 to 20 years in current department or agency 5 354

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 104
2017 3 to 10 years in current department or agency 63 473
2017 11 to 20 years in current department or agency 65 323
2017 More than 20 years in current department or agency 63 122
2014 Less than 3 years in current department or agency 62 178
2014 3 to 10 years in current department or agency 66 594
2014 11 to 20 years in current department or agency 70 354
2014 More than 20 years in current department or agency 70 132

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 104
2017 3 to 10 years in current department or agency 1 473
2017 11 to 20 years in current department or agency 2 323
2017 More than 20 years in current department or agency 0 122

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 104
2017 3 to 10 years in current department or agency 14 473
2017 11 to 20 years in current department or agency 16 323
2017 More than 20 years in current department or agency 13 122
2014 Less than 3 years in current department or agency 16 178
2014 3 to 10 years in current department or agency 13 594
2014 11 to 20 years in current department or agency 11 354
2014 More than 20 years in current department or agency 19 132

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 26 113
2017 3 to 10 years in current department or agency 96 4 531
2017 11 to 20 years in current department or agency 98 2 366
2017 More than 20 years in current department or agency 98 2 140

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 21 18 5 4 25 7 60 13 1431
2017 3 to 10 years in current department or agency 10 21 27 8 12 17 5 40 26 3663
2017 11 to 20 years in current department or agency 9 21 30 9 14 14 3 36 28 2430
2017 More than 20 years in current department or agency 12 25 27 9 12 12 3 43 25 1063
2014 Less than 3 years in current department or agency 17 19 21 5 4 26 7 54 15 1706
2014 3 to 10 years in current department or agency 12 22 27 9 7 20 4 44 21 5165
2014 11 to 20 years in current department or agency 11 23 28 9 11 15 3 42 24 2757
2014 More than 20 years in current department or agency 13 27 26 9 9 14 2 48 21 1154

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 29 17 5 4 11 2 71 10 1428
2017 3 to 10 years in current department or agency 15 30 25 9 11 9 2 50 22 3656
2017 11 to 20 years in current department or agency 14 30 25 10 13 6 1 48 25 2423
2017 More than 20 years in current department or agency 18 32 23 10 11 5 1 53 22 1062
2014 Less than 3 years in current department or agency 28 28 19 6 4 13 2 65 12 1705
2014 3 to 10 years in current department or agency 17 31 25 9 7 9 1 54 18 5154
2014 11 to 20 years in current department or agency 16 31 24 9 11 7 1 52 22 2753
2014 More than 20 years in current department or agency 18 34 22 9 8 8 1 57 19 1153

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 84 1434
2017 3 to 10 years in current department or agency 23 77 3655
2017 11 to 20 years in current department or agency 25 75 2425
2017 More than 20 years in current department or agency 23 77 1064
2014 Less than 3 years in current department or agency 16 84 1702
2014 3 to 10 years in current department or agency 18 82 5158
2014 11 to 20 years in current department or agency 21 79 2757
2014 More than 20 years in current department or agency 18 82 1152

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 27 217
2017 3 to 10 years in current department or agency 77 23 781
2017 11 to 20 years in current department or agency 74 26 562
2017 More than 20 years in current department or agency 75 25 218
2014 Less than 3 years in current department or agency 72 28 254
2014 3 to 10 years in current department or agency 75 25 931
2014 11 to 20 years in current department or agency 74 26 539
2014 More than 20 years in current department or agency 71 29 191

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 38 5 10 3 3 1 81 14 162
2017 3 to 10 years in current department or agency 38 39 8 8 6 0 1 78 14 614
2017 11 to 20 years in current department or agency 37 41 7 10 4 0 0 78 15 421
2017 More than 20 years in current department or agency 39 33 6 12 9 2 0 73 21 160
2014 Less than 3 years in current department or agency 45 29 10 8 6 0 1 76 14 183
2014 3 to 10 years in current department or agency 42 36 8 8 5 0 0 79 13 692
2014 11 to 20 years in current department or agency 43 35 5 10 6 0 0 78 16 395
2014 More than 20 years in current department or agency 37 34 7 16 5 1 1 72 21 134

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 41 13 10 5 5 6 68 17 1432
2017 3 to 10 years in current department or agency 25 53 11 7 1 1 2 80 8 3666
2017 11 to 20 years in current department or agency 29 53 8 3 1 1 6 88 4 2432
2017 More than 20 years in current department or agency 29 51 8 3 1 0 9 88 4 1066
2014 Less than 3 years in current department or agency 18 46 17 9 3 3 5 69 13 1708
2014 3 to 10 years in current department or agency 23 53 13 6 1 1 3 79 8 5158
2014 11 to 20 years in current department or agency 27 55 9 3 0 1 4 86 4 2758
2014 More than 20 years in current department or agency 29 53 8 2 0 0 8 89 2 1153

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 23 21 9 8 19 9 48 23 1432
2017 3 to 10 years in current department or agency 9 29 23 16 12 8 3 42 32 3650
2017 11 to 20 years in current department or agency 8 32 22 16 13 6 3 44 31 2429
2017 More than 20 years in current department or agency 11 33 19 15 12 5 5 48 30 1065
2014 Less than 3 years in current department or agency 13 27 23 9 5 16 8 51 19 1709
2014 3 to 10 years in current department or agency 8 31 24 15 10 9 4 45 28 5164
2014 11 to 20 years in current department or agency 9 33 23 15 11 5 4 46 28 2761
2014 More than 20 years in current department or agency 11 35 22 15 8 5 6 51 25 1151

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 27 13 4 2 13 5 77 7 1435
2017 3 to 10 years in current department or agency 27 38 16 8 5 4 2 70 13 3667
2017 11 to 20 years in current department or agency 24 38 15 8 6 3 6 68 16 2432
2017 More than 20 years in current department or agency 26 38 12 7 6 3 9 71 15 1066
2014 Less than 3 years in current department or agency 30 35 15 4 1 9 5 76 6 1707
2014 3 to 10 years in current department or agency 26 39 16 8 4 4 3 70 13 5164
2014 11 to 20 years in current department or agency 23 41 13 9 6 3 5 70 16 2757
2014 More than 20 years in current department or agency 25 40 14 7 4 3 8 73 12 1152

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 28 16 6 3 15 5 68 12 1435
2017 3 to 10 years in current department or agency 16 33 19 13 11 5 2 54 26 3656
2017 11 to 20 years in current department or agency 15 33 17 14 12 4 5 53 29 2420
2017 More than 20 years in current department or agency 19 32 13 12 12 4 8 58 27 1061
2014 Less than 3 years in current department or agency 23 32 19 7 3 12 5 65 13 1706
2014 3 to 10 years in current department or agency 17 33 19 13 9 6 3 55 24 5160
2014 11 to 20 years in current department or agency 16 34 17 13 12 3 4 54 28 2755
2014 More than 20 years in current department or agency 16 38 16 10 8 3 8 61 21 1152
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 25 8 6 4 1 1 81 10 1436
2017 3 to 10 years in current department or agency 37 31 12 9 10 1 0 68 19 3658
2017 11 to 20 years in current department or agency 32 33 12 10 12 1 0 66 22 2428
2017 More than 20 years in current department or agency 37 31 12 7 12 1 0 69 19 1063

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 25 10 3 5 3 1 82 8 1437
2017 3 to 10 years in current department or agency 36 28 16 7 11 2 0 66 18 3662
2017 11 to 20 years in current department or agency 33 28 15 8 13 2 0 63 21 2429
2017 More than 20 years in current department or agency 35 31 14 5 14 2 0 67 20 1063

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 39 16 9 6 6 0 67 16 1434
2017 3 to 10 years in current department or agency 14 40 18 14 13 1 0 55 27 3662
2017 11 to 20 years in current department or agency 13 40 18 14 14 2 0 53 29 2425
2017 More than 20 years in current department or agency 17 39 17 11 14 2 0 57 25 1064

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 35 18 15 13 2 0 53 29 1432
2017 3 to 10 years in current department or agency 7 22 16 21 34 1 0 29 55 3666
2017 11 to 20 years in current department or agency 5 19 16 23 37 1 0 24 60 2428
2017 More than 20 years in current department or agency 7 26 14 19 31 1 0 34 51 1060

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 17 19 19 32 1 1 29 52 1433
2017 3 to 10 years in current department or agency 12 16 15 18 37 0 1 29 56 3664
2017 11 to 20 years in current department or agency 15 18 17 16 32 1 1 33 49 2422
2017 More than 20 years in current department or agency 18 20 17 16 26 1 2 39 43 1065

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 29 23 14 7 1 1 55 21 1429
2017 3 to 10 years in current department or agency 17 27 28 15 12 0 1 44 27 3656
2017 11 to 20 years in current department or agency 16 23 28 16 16 0 2 39 32 2421
2017 More than 20 years in current department or agency 14 26 25 20 14 0 1 40 34 1059

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 29 18 9 4 1 2 69 13 1431
2017 3 to 10 years in current department or agency 24 30 23 11 9 0 3 56 20 3656
2017 11 to 20 years in current department or agency 19 27 25 14 11 1 4 49 25 2409
2017 More than 20 years in current department or agency 15 33 23 16 10 1 2 50 27 1059

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 24 21 14 12 1 2 52 27 1434
2017 3 to 10 years in current department or agency 15 22 24 18 20 0 2 37 38 3659
2017 11 to 20 years in current department or agency 12 21 24 19 21 1 2 34 41 2420
2017 More than 20 years in current department or agency 13 23 25 19 18 1 1 37 38 1058

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 21 10 5 3 1 9 80 9 1430
2017 3 to 10 years in current department or agency 38 26 15 7 6 1 7 69 14 3656
2017 11 to 20 years in current department or agency 35 26 16 8 7 1 7 66 17 2414
2017 More than 20 years in current department or agency 32 27 16 10 7 0 9 64 18 1060

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 30 20 9 5 0 1 66 14 1428
2017 3 to 10 years in current department or agency 21 28 24 14 11 0 1 50 25 3652
2017 11 to 20 years in current department or agency 17 27 26 16 13 0 1 45 29 2416
2017 More than 20 years in current department or agency 21 33 24 10 10 0 1 55 21 1060

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 30 18 7 4 1 2 70 11 1427
2017 3 to 10 years in current department or agency 17 28 26 15 12 1 1 46 27 3647
2017 11 to 20 years in current department or agency 13 28 27 18 12 1 1 42 31 2411
2017 More than 20 years in current department or agency 16 30 23 16 13 1 1 48 29 1061

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 32 18 9 5 2 2 66 15 1425
2017 3 to 10 years in current department or agency 15 28 26 17 13 1 1 43 30 3652
2017 11 to 20 years in current department or agency 11 26 26 20 15 1 1 37 36 2416
2017 More than 20 years in current department or agency 11 27 26 19 16 0 1 38 35 1060

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31 17 9 5 1 1 68 15 1426
2017 3 to 10 years in current department or agency 21 29 22 14 12 0 1 50 27 3650
2017 11 to 20 years in current department or agency 17 29 24 15 13 1 1 47 29 2417
2017 More than 20 years in current department or agency 17 32 21 17 11 1 1 50 28 1060

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 32 18 9 5 1 1 67 15 1423
2017 3 to 10 years in current department or agency 25 32 22 11 7 1 2 58 19 3642
2017 11 to 20 years in current department or agency 20 29 24 13 11 1 2 50 25 2410
2017 More than 20 years in current department or agency 15 31 22 16 14 1 1 46 31 1053

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 26 13 6 3 0 1 77 10 1435
2017 3 to 10 years in current department or agency 33 27 21 11 7 0 1 60 19 3662
2017 11 to 20 years in current department or agency 28 28 21 12 10 0 1 57 22 2426
2017 More than 20 years in current department or agency 35 27 18 10 8 0 1 63 19 1060

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 14 7 4 4 1 2 85 8 1434
2017 3 to 10 years in current department or agency 46 22 12 9 9 1 2 69 18 3661
2017 11 to 20 years in current department or agency 42 24 14 10 8 1 2 67 18 2424
2017 More than 20 years in current department or agency 46 24 13 7 7 0 2 71 15 1062

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 26 9 5 4 1 2 82 9 1430
2017 3 to 10 years in current department or agency 34 35 16 8 6 0 1 70 14 3661
2017 11 to 20 years in current department or agency 33 34 17 9 5 1 1 68 15 2422
2017 More than 20 years in current department or agency 35 35 17 6 5 0 2 71 12 1061

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 18 8 4 4 1 2 83 9 1428
2017 3 to 10 years in current department or agency 38 25 16 10 10 0 1 64 20 3658
2017 11 to 20 years in current department or agency 34 27 15 11 11 0 1 62 22 2424
2017 More than 20 years in current department or agency 36 26 15 10 11 0 1 63 22 1064

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 10 4 2 1 0 24 91 3 1431
2017 3 to 10 years in current department or agency 46 15 7 3 2 1 27 84 6 3652
2017 11 to 20 years in current department or agency 41 17 10 3 2 1 25 79 8 2420
2017 More than 20 years in current department or agency 41 22 10 4 3 1 19 79 9 1059

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 17 7 2 1 1 6 89 4 1426
2017 3 to 10 years in current department or agency 53 24 9 3 3 1 7 84 6 3631
2017 11 to 20 years in current department or agency 52 25 9 3 3 1 7 84 6 2404
2017 More than 20 years in current department or agency 53 26 9 3 2 1 6 85 5 1053

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 15 11 10 11 1 3 66 22 1435
2017 3 to 10 years in current department or agency 61 18 6 4 5 0 5 84 10 3664
2017 11 to 20 years in current department or agency 69 16 6 1 2 1 5 90 4 2422
2017 More than 20 years in current department or agency 72 14 5 1 2 1 5 91 3 1065

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 28 11 3 1 0 2 84 4 1435
2017 3 to 10 years in current department or agency 45 33 13 4 3 0 2 80 7 3659
2017 11 to 20 years in current department or agency 44 31 15 4 2 0 3 78 7 2423
2017 More than 20 years in current department or agency 47 29 14 4 3 0 3 78 8 1061

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 33 36 10 6 0 0 48 16 1435
2017 3 to 10 years in current department or agency 6 22 40 19 12 0 0 28 32 3666
2017 11 to 20 years in current department or agency 5 18 40 22 14 0 0 23 36 2432
2017 More than 20 years in current department or agency 7 19 39 21 14 1 0 26 35 1063

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 19 39 22 12 1 1 35 26 1429
2017 3 to 10 years in current department or agency 14 26 40 14 5 0 0 19 41 3652
2017 11 to 20 years in current department or agency 16 30 38 11 4 0 0 15 46 2424
2017 More than 20 years in current department or agency 16 32 35 11 5 0 1 17 48 1060
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 20 23 18 23 3 1 13 87 1435
2017 3 to 10 years in current department or agency 20 22 21 13 22 2 0 20 80 3668
2017 11 to 20 years in current department or agency 28 24 19 11 15 3 1 29 71 2429
2017 More than 20 years in current department or agency 34 24 17 9 12 4 0 35 65 1064

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 1194
2017 3 to 10 years in current department or agency 30 2793
2017 11 to 20 years in current department or agency 21 1625
2017 More than 20 years in current department or agency 18 646

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 1194
2017 3 to 10 years in current department or agency 41 2793
2017 11 to 20 years in current department or agency 33 1625
2017 More than 20 years in current department or agency 29 646

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 1194
2017 3 to 10 years in current department or agency 16 2793
2017 11 to 20 years in current department or agency 14 1625
2017 More than 20 years in current department or agency 12 646

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 1194
2017 3 to 10 years in current department or agency 63 2793
2017 11 to 20 years in current department or agency 62 1625
2017 More than 20 years in current department or agency 56 646

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 1194
2017 3 to 10 years in current department or agency 11 2793
2017 11 to 20 years in current department or agency 8 1625
2017 More than 20 years in current department or agency 5 646

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 1194
2017 3 to 10 years in current department or agency 33 2793
2017 11 to 20 years in current department or agency 32 1625
2017 More than 20 years in current department or agency 37 646

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 42 21 11 4 16 1172
2017 3 to 10 years in current department or agency 6 38 17 11 4 24 2704
2017 11 to 20 years in current department or agency 8 42 17 11 4 18 1570
2017 More than 20 years in current department or agency 11 45 16 9 4 16 617

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 23 15 16 26 3 6 38 45 1200
2017 3 to 10 years in current department or agency 5 15 15 16 39 2 8 22 61 2805
2017 11 to 20 years in current department or agency 5 17 16 18 35 2 8 24 58 1638
2017 More than 20 years in current department or agency 6 16 16 19 30 3 11 25 57 652

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 10 12 17 51 2 5 14 73 1200
2017 3 to 10 years in current department or agency 1 6 11 13 60 2 7 8 80 2808
2017 11 to 20 years in current department or agency 2 6 12 15 55 2 8 9 78 1637
2017 More than 20 years in current department or agency 1 8 14 16 49 3 10 10 74 651
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