2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 26 47 13 7 8 0 0 73 14 366
2017 GS-03 27 37 12 12 13 0 0 63 25 60
2017 GS-04 35 44 10 8 3 0 0 79 11 37
2017 GS-05 27 47 18 4 4 0 0 73 9 116
2017 GS-06 26 50 10 4 10 0 0 76 14 50
2017 GS-07 26 55 8 7 4 0 0 81 11 46
2017 GS-08 17 52 6 12 14 0 0 68 26 35
2014 GS 26 47 13 10 5 0 0 73 15 367
2014 GS-03 45 37 9 0 9 0 0 82 9 11
2014 GS-04 25 51 11 8 5 0 0 75 13 52
2014 GS-05 31 44 13 9 2 0 0 76 11 112
2014 GS-06 19 54 13 10 4 0 0 73 13 83
2014 GS-07 30 43 16 5 5 0 0 73 11 56
2014 GS-08 23 40 10 20 7 0 0 63 27 30
2014 GS-09 5 53 11 21 11 0 0 58 32 19
2011 GS 37 43 11 4 5 0 0 80 9 406
2011 GS-04 31 51 11 3 4 0 0 82 7 118
2011 GS-05 40 46 9 6 0 0 0 86 6 35
2011 GS-06 42 37 10 4 6 1 0 80 10 106
2011 GS-07 28 51 10 7 4 0 0 79 11 89
2011 GS-08 47 12 18 12 12 0 0 59 24 17
2011 GS-09 57 33 5 0 5 0 0 90 5 21
2008 GS 32 46 11 7 4 0 0 78 11 300
2008 GS-04 26 49 13 4 7 0 0 76 11 99
2008 GS-05 21 50 17 8 4 0 0 71 13 24
2008 GS-06 34 43 13 8 2 0 0 77 10 61
2008 GS-07 29 47 8 11 5 0 0 76 16 75
2008 GS-09 54 38 0 8 0 0 0 92 8 24

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 38 15 13 14 0 0 58 27 365
2017 GS-03 25 35 10 12 18 0 0 60 30 60
2017 GS-04 29 38 8 13 11 0 0 68 24 37
2017 GS-05 22 38 18 8 14 0 0 60 22 116
2017 GS-06 10 42 16 27 4 0 0 53 31 49
2017 GS-07 18 35 15 12 18 2 0 54 31 46
2017 GS-08 8 49 12 12 20 0 0 57 32 35

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 36 8 2 3 0 0 86 6 363
2017 GS-03 50 30 8 7 5 0 0 80 12 60
2017 GS-04 51 38 8 0 3 0 0 89 3 37
2017 GS-05 51 36 9 3 2 0 0 87 4 114
2017 GS-06 42 44 8 2 4 0 0 86 6 50
2017 GS-07 55 31 10 2 2 0 0 85 4 46
2017 GS-08 51 37 9 0 3 0 0 88 3 35
2014 GS 66 26 5 2 1 0 0 92 3 365
2014 GS-03 82 9 0 0 9 0 0 91 9 11
2014 GS-04 62 28 6 4 0 0 0 90 4 51
2014 GS-05 71 23 4 1 1 0 0 95 2 111
2014 GS-06 63 31 6 0 0 0 0 94 0 83
2014 GS-07 66 25 5 4 0 0 0 91 4 56
2014 GS-08 63 23 7 3 3 0 0 87 7 30
2014 GS-09 53 42 0 5 0 0 0 95 5 19
2011 GS 65 25 6 1 1 0 0 91 3 408
2011 GS-04 66 23 8 3 0 1 0 90 3 118
2011 GS-05 66 29 3 3 0 0 0 94 3 35
2011 GS-06 66 25 6 1 1 1 0 92 2 107
2011 GS-07 62 29 6 1 2 0 0 91 3 90
2011 GS-08 59 24 6 0 12 0 0 82 12 17
2011 GS-09 86 10 5 0 0 0 0 95 0 21

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 40 39 10 6 5 0 0 78 11 360
2017 GS-03 47 28 12 10 3 0 0 74 14 58
2017 GS-04 51 25 11 8 5 0 0 76 13 37
2017 GS-05 38 46 11 4 2 0 0 84 5 112
2017 GS-06 36 38 10 6 10 0 0 74 16 50
2017 GS-07 31 46 11 10 2 0 0 77 12 46
2017 GS-08 40 37 6 6 12 0 0 77 17 35
2014 GS 41 42 11 3 2 1 0 83 6 367
2014 GS-03 45 28 0 0 18 9 0 80 20 11
2014 GS-04 34 51 8 4 4 0 0 85 7 52
2014 GS-05 46 41 9 2 2 0 0 87 4 112
2014 GS-06 37 40 16 5 2 0 0 77 7 83
2014 GS-07 44 38 9 7 2 0 0 82 9 56
2014 GS-08 37 53 10 0 0 0 0 90 0 30
2014 GS-09 42 26 26 0 0 5 0 72 0 19
2011 GS 47 40 8 3 1 0 0 87 5 405
2011 GS-04 45 42 10 3 1 0 0 86 3 118
2011 GS-05 43 43 11 3 0 0 0 86 3 35
2011 GS-06 53 35 7 3 2 1 0 89 5 106
2011 GS-07 42 46 4 6 2 0 0 88 8 89
2011 GS-08 44 19 25 6 6 0 0 63 13 16
2011 GS-09 67 33 0 0 0 0 0 100 0 21
2008 GS 42 44 6 5 2 0 0 86 8 301
2008 GS-04 37 43 8 8 4 0 0 80 12 100
2008 GS-05 33 50 8 8 0 0 0 83 8 24
2008 GS-06 45 50 3 0 2 0 0 95 2 62
2008 GS-07 41 42 7 8 3 0 0 82 11 74
2008 GS-09 63 38 0 0 0 0 0 100 0 24

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 34 18 14 13 0 0 55 27 363
2017 GS-03 20 41 10 17 12 0 0 61 29 59
2017 GS-04 36 27 13 8 16 0 0 62 24 37
2017 GS-05 29 30 16 12 13 0 0 59 25 116
2017 GS-06 8 42 24 14 12 0 0 50 26 50
2017 GS-07 11 40 19 16 11 2 0 53 27 45
2017 GS-08 12 29 18 24 18 0 0 41 41 34
2014 GS 21 37 19 14 9 0 0 57 23 367
2014 GS-03 26 46 0 18 9 0 0 72 28 11
2014 GS-04 29 28 19 19 6 0 0 56 25 52
2014 GS-05 31 34 20 6 9 0 0 64 15 112
2014 GS-06 13 41 24 12 8 1 0 55 21 83
2014 GS-07 13 46 13 18 11 0 0 59 29 56
2014 GS-08 13 40 17 20 10 0 0 53 30 30
2014 GS-09 11 26 21 32 11 0 0 37 42 19
2011 GS 21 42 19 8 10 1 0 63 18 408
2011 GS-04 21 42 23 8 6 1 0 63 14 118
2011 GS-05 34 37 17 3 9 0 0 71 11 35
2011 GS-06 18 45 15 9 12 1 0 63 22 107
2011 GS-07 18 42 18 8 11 2 1 62 20 90
2011 GS-08 12 12 24 24 29 0 0 24 53 17
2011 GS-09 33 38 24 5 0 0 0 71 5 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 38 19 10 12 0 0 59 22 365
2017 GS-03 23 38 15 17 7 0 0 62 23 60
2017 GS-04 33 32 16 2 16 0 0 65 19 37
2017 GS-05 27 36 17 6 14 0 0 63 20 116
2017 GS-06 8 48 20 16 8 0 0 56 24 50
2017 GS-07 15 35 28 13 9 0 0 50 22 46
2017 GS-08 12 47 12 15 15 0 0 59 30 34
2014 GS 20 37 18 13 10 1 0 58 24 366
2014 GS-03 26 46 9 9 9 0 0 72 18 11
2014 GS-04 27 30 17 21 6 0 0 56 26 52
2014 GS-05 31 36 18 8 7 0 0 66 15 112
2014 GS-06 13 39 21 13 12 1 0 53 26 82
2014 GS-07 13 41 14 14 16 2 0 55 31 56
2014 GS-08 17 43 13 20 7 0 0 60 27 30
2014 GS-09 5 37 21 16 16 5 0 44 33 19
2011 GS 20 44 18 9 8 1 0 65 17 407
2011 GS-04 22 47 17 5 8 0 0 69 14 118
2011 GS-05 26 37 29 3 6 0 0 63 9 35
2011 GS-06 19 46 15 8 10 1 0 66 19 106
2011 GS-07 16 46 18 10 8 2 1 63 18 90
2011 GS-08 12 24 35 18 12 0 0 35 29 17
2011 GS-09 33 19 24 19 0 5 0 55 20 21
2008 GS 23 48 13 9 7 0 0 71 16 304
2008 GS-04 25 44 12 8 11 1 0 69 19 101
2008 GS-05 29 38 21 0 13 0 0 67 13 24
2008 GS-06 21 53 15 6 5 0 0 74 11 62
2008 GS-07 14 53 12 16 5 0 0 67 21 76
2008 GS-09 46 46 8 0 0 0 0 92 0 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 24 31 21 10 10 3 1 57 21 364
2017 GS-03 30 27 28 8 7 0 0 57 15 60
2017 GS-04 33 32 8 8 11 8 0 71 21 37
2017 GS-05 25 31 18 11 9 4 1 60 21 115
2017 GS-06 25 32 14 8 16 2 2 59 26 49
2017 GS-07 15 28 30 11 11 4 0 46 23 46
2017 GS-08 11 43 17 17 9 3 0 56 27 35
2014 GS 25 27 20 14 12 2 0 53 26 367
2014 GS-03 63 9 9 9 9 0 0 72 18 11
2014 GS-04 17 34 19 13 17 0 0 51 30 52
2014 GS-05 32 22 19 13 10 3 0 56 24 112
2014 GS-06 17 35 19 15 11 4 0 54 26 83
2014 GS-07 25 25 25 13 11 2 0 51 24 56
2014 GS-08 13 30 23 23 7 3 0 45 31 30
2014 GS-09 37 16 11 5 26 5 0 56 33 19
2011 GS 24 28 20 14 9 3 1 55 24 407
2011 GS-04 20 31 24 14 7 5 0 54 21 118
2011 GS-05 37 26 20 9 3 6 0 67 12 35
2011 GS-06 27 31 17 13 11 1 0 58 25 107
2011 GS-07 24 27 21 15 8 3 2 54 24 89
2011 GS-08 0 18 24 35 24 0 0 18 59 17
2011 GS-09 33 19 14 19 5 10 0 58 26 21
2008 GS 24 31 17 15 9 3 1 58 25 303
2008 GS-04 22 26 19 17 11 4 1 51 29 100
2008 GS-05 25 29 8 17 8 8 4 62 29 24
2008 GS-06 26 31 19 13 10 2 0 57 23 62
2008 GS-07 22 36 16 16 9 1 0 59 25 76
2008 GS-09 33 38 17 4 4 4 0 74 9 24
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 32 16 12 6 0 0 67 18 366
2017 GS-03 38 23 20 13 3 0 2 63 17 60
2017 GS-04 36 46 10 3 5 0 0 82 8 37
2017 GS-05 43 32 10 8 7 0 0 75 15 116
2017 GS-06 16 36 20 22 4 2 0 53 26 50
2017 GS-07 33 34 11 20 2 0 0 67 22 46
2017 GS-08 35 28 20 9 9 0 0 63 17 35
2014 GS 40 33 12 8 7 0 0 73 15 366
2014 GS-03 29 51 0 0 20 0 0 80 20 10
2014 GS-04 46 28 13 4 10 0 0 74 13 52
2014 GS-05 50 29 5 10 6 0 0 79 16 112
2014 GS-06 31 35 16 12 5 0 1 67 17 83
2014 GS-07 34 34 18 7 5 2 0 69 13 56
2014 GS-08 43 37 17 0 3 0 0 80 3 30
2014 GS-09 21 47 11 5 16 0 0 68 21 19
2011 GS 37 33 13 7 8 1 0 71 15 407
2011 GS-04 48 30 9 4 9 1 0 78 13 117
2011 GS-05 43 31 20 6 0 0 0 74 6 35
2011 GS-06 33 36 12 7 10 2 0 70 18 107
2011 GS-07 31 34 14 10 8 2 0 67 18 90
2011 GS-08 29 29 18 6 18 0 0 59 24 17
2011 GS-09 38 29 19 14 0 0 0 67 14 21
2008 GS 35 33 13 10 9 1 0 69 19 303
2008 GS-04 42 29 10 9 8 1 1 72 17 100
2008 GS-05 33 38 8 17 4 0 0 71 21 24
2008 GS-06 26 37 16 11 8 2 0 64 20 62
2008 GS-07 33 33 12 9 13 0 0 66 22 76
2008 GS-09 38 33 25 0 4 0 0 71 4 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 38 10 10 7 0 0 73 17 365
2017 GS-03 38 28 13 18 2 0 0 67 20 60
2017 GS-04 45 44 5 3 3 0 0 89 6 36
2017 GS-05 44 34 7 7 9 0 0 78 16 116
2017 GS-06 12 48 20 12 6 2 0 61 19 50
2017 GS-07 31 41 9 13 7 0 0 72 20 46
2017 GS-08 35 40 6 14 6 0 0 74 20 35
2014 GS 38 36 11 8 7 0 0 74 15 365
2014 GS-03 29 41 10 10 10 0 0 70 20 10
2014 GS-04 45 34 14 0 8 0 0 79 8 51
2014 GS-05 47 27 7 10 9 0 0 74 19 112
2014 GS-06 30 37 11 13 8 0 0 67 22 83
2014 GS-07 30 47 14 2 7 0 0 77 9 56
2014 GS-08 43 40 10 7 0 0 0 83 7 30
2014 GS-09 21 47 16 11 5 0 0 68 16 19
2011 GS 33 41 10 7 7 0 0 75 15 406
2011 GS-04 43 38 8 5 6 0 0 81 11 116
2011 GS-05 46 37 9 9 0 0 0 83 9 35
2011 GS-06 29 42 8 8 11 1 0 72 20 107
2011 GS-07 28 46 13 7 7 0 0 73 13 90
2011 GS-08 18 41 12 6 24 0 0 59 29 17
2011 GS-09 33 33 24 10 0 0 0 67 10 21
2008 GS 36 34 10 10 9 1 0 71 19 302
2008 GS-04 40 33 10 6 10 1 0 74 16 100
2008 GS-05 38 25 8 21 8 0 0 63 29 24
2008 GS-06 26 40 15 10 8 2 0 67 18 62
2008 GS-07 36 34 11 8 12 0 0 70 20 76
2008 GS-09 42 42 4 8 4 0 0 83 13 24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 33 16 6 7 0 0 72 13 364
2017 GS-03 42 25 20 5 5 2 0 69 10 59
2017 GS-04 47 38 8 3 5 0 0 84 8 37
2017 GS-05 48 28 14 3 8 0 0 76 11 115
2017 GS-06 18 52 14 12 4 0 0 70 16 50
2017 GS-07 31 41 15 4 9 0 0 72 13 46
2017 GS-08 37 25 20 12 6 0 0 63 17 35
2014 GS 44 29 12 7 8 0 0 73 15 366
2014 GS-03 45 28 9 0 18 0 0 72 18 11
2014 GS-04 48 26 10 10 8 0 0 73 17 52
2014 GS-05 52 26 8 7 7 0 0 78 14 112
2014 GS-06 32 35 16 6 11 0 0 67 17 82
2014 GS-07 36 30 13 11 7 2 2 68 19 56
2014 GS-08 57 20 20 0 3 0 0 77 3 30
2014 GS-09 37 37 16 5 5 0 0 74 11 19

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 34 21 9 12 3 0 56 22 366
2017 GS-03 32 27 20 12 8 2 0 59 20 60
2017 GS-04 25 43 13 5 13 0 0 68 19 37
2017 GS-05 15 35 23 8 14 4 0 53 23 116
2017 GS-06 6 44 32 8 8 0 2 51 16 50
2017 GS-07 26 31 17 11 13 2 0 58 25 46
2017 GS-08 20 35 8 20 12 6 0 58 34 35
2014 GS 21 37 16 10 11 4 0 61 22 366
2014 GS-03 45 28 9 0 18 0 0 72 18 11
2014 GS-04 21 39 13 13 10 4 0 63 24 52
2014 GS-05 25 31 22 9 9 3 0 58 19 112
2014 GS-06 13 41 13 7 18 5 1 58 27 82
2014 GS-07 25 32 12 13 11 7 0 62 25 56
2014 GS-08 23 47 10 20 0 0 0 70 20 30
2014 GS-09 5 47 26 5 11 5 0 56 17 19
2011 GS 18 34 21 12 11 3 0 54 24 408
2011 GS-04 21 33 19 9 12 4 2 58 23 118
2011 GS-05 23 40 20 6 9 3 0 65 15 35
2011 GS-06 16 33 21 11 13 6 0 51 26 107
2011 GS-07 16 36 23 17 8 1 0 52 25 90
2011 GS-08 18 24 18 12 29 0 0 41 41 17
2011 GS-09 29 29 24 14 5 0 0 57 19 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 30 19 16 15 1 0 50 31 365
2017 GS-03 32 20 18 15 15 0 0 52 30 60
2017 GS-04 30 32 11 8 19 0 0 62 27 37
2017 GS-05 15 35 17 16 16 2 0 51 32 116
2017 GS-06 6 33 23 26 10 0 2 40 37 49
2017 GS-07 18 31 20 15 15 2 0 49 31 46
2017 GS-08 20 26 14 20 14 6 0 49 37 35
2014 GS 19 35 17 15 13 1 0 54 29 367
2014 GS-03 45 28 9 0 18 0 0 72 18 11
2014 GS-04 21 35 19 9 13 2 0 57 23 52
2014 GS-05 22 31 16 19 11 1 0 54 30 112
2014 GS-06 13 32 13 19 21 1 0 46 40 83
2014 GS-07 14 39 21 9 13 3 0 56 22 56
2014 GS-08 23 43 13 17 3 0 0 67 20 30
2014 GS-09 11 37 21 21 11 0 0 47 32 19
2011 GS 19 34 21 11 13 2 0 54 25 408
2011 GS-04 17 37 22 8 12 3 2 57 20 118
2011 GS-05 23 29 31 6 9 3 0 53 15 35
2011 GS-06 22 32 18 11 14 3 0 56 26 107
2011 GS-07 17 30 24 17 11 1 0 47 28 90
2011 GS-08 6 29 18 18 29 0 0 35 47 17
2011 GS-09 33 33 14 10 10 0 0 67 19 21
2008 GS 18 39 18 13 10 1 0 58 24 303
2008 GS-04 17 35 20 12 14 1 1 53 27 100
2008 GS-05 17 46 17 8 13 0 0 63 21 24
2008 GS-06 19 42 18 11 10 0 0 61 21 62
2008 GS-07 14 43 17 16 8 1 0 59 24 76
2008 GS-09 29 38 17 17 0 0 0 67 17 24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 14 30 21 17 15 3 0 45 33 365
2017 GS-03 25 24 22 15 14 0 0 49 29 59
2017 GS-04 22 38 5 19 14 3 0 61 33 37
2017 GS-05 13 29 20 17 17 3 0 44 36 116
2017 GS-06 4 30 28 23 8 4 2 36 33 50
2017 GS-07 13 33 22 12 15 4 0 48 29 46
2017 GS-08 12 35 22 9 17 6 0 49 27 35
2014 GS 13 32 17 20 16 1 0 46 36 367
2014 GS-03 36 18 9 9 28 0 0 54 37 11
2014 GS-04 11 37 17 21 11 2 0 50 33 52
2014 GS-05 15 26 20 24 14 1 0 42 39 112
2014 GS-06 12 32 13 18 22 2 0 46 41 83
2014 GS-07 13 39 16 16 14 2 0 53 31 56
2014 GS-08 13 40 20 20 7 0 0 53 27 30
2014 GS-09 5 32 16 26 21 0 0 37 47 19
2011 GS 12 34 22 15 14 3 0 48 30 408
2011 GS-04 13 31 22 16 14 3 1 45 32 118
2011 GS-05 17 29 40 6 9 0 0 46 14 35
2011 GS-06 17 32 17 16 14 5 0 51 31 107
2011 GS-07 7 44 22 12 12 2 0 52 25 90
2011 GS-08 0 41 6 18 35 0 0 41 53 17
2011 GS-09 19 24 19 14 19 5 0 45 35 21
2008 GS 9 36 22 19 9 4 0 47 29 303
2008 GS-04 11 30 27 17 11 4 0 43 29 100
2008 GS-05 0 50 21 13 17 0 0 50 29 24
2008 GS-06 10 40 23 16 6 5 0 53 24 62
2008 GS-07 7 36 22 20 9 7 0 45 31 76
2008 GS-09 17 46 13 25 0 0 0 63 25 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 26 23 13 20 4 0 42 34 366
2017 GS-03 22 18 28 12 17 3 0 41 29 60
2017 GS-04 25 21 16 11 24 3 0 47 36 37
2017 GS-05 13 26 20 15 20 5 0 41 37 116
2017 GS-06 4 32 30 16 12 4 2 38 30 50
2017 GS-07 15 28 11 13 26 7 0 47 41 46
2017 GS-08 12 29 25 9 20 6 0 43 31 35
2014 GS 13 28 20 14 21 5 0 43 36 366
2014 GS-03 36 9 9 0 28 18 0 55 34 11
2014 GS-04 13 34 15 11 23 4 0 49 35 52
2014 GS-05 15 25 21 14 21 4 0 42 37 111
2014 GS-06 10 28 17 11 29 6 0 40 42 83
2014 GS-07 13 29 27 16 13 3 0 43 29 56
2014 GS-08 13 33 17 23 13 0 0 47 37 30
2014 GS-09 5 32 26 21 5 11 0 41 29 19
2011 GS 13 30 21 14 15 6 0 46 31 408
2011 GS-04 15 23 21 14 16 9 1 42 34 118
2011 GS-05 17 34 31 3 9 6 0 55 12 35
2011 GS-06 17 30 20 11 14 8 0 51 28 107
2011 GS-07 6 38 18 19 17 3 0 45 37 90
2011 GS-08 12 18 12 18 41 0 0 29 59 17
2011 GS-09 14 48 14 14 10 0 0 62 24 21
2008 GS 12 33 21 15 13 7 0 48 29 303
2008 GS-04 11 24 26 13 18 8 0 38 34 100
2008 GS-05 17 42 13 4 17 4 4 64 23 24
2008 GS-06 10 40 24 15 5 6 0 53 21 62
2008 GS-07 11 33 22 14 13 7 0 46 30 76
2008 GS-09 29 38 8 21 4 0 0 67 25 24

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 12 32 17 21 17 1 0 45 37 365
2017 GS-03 15 32 17 20 15 0 0 47 36 59
2017 GS-04 19 35 16 14 16 0 0 54 30 37
2017 GS-05 11 31 21 17 17 2 0 43 35 116
2017 GS-06 4 32 26 26 12 0 0 36 38 50
2017 GS-07 15 31 8 22 20 4 0 48 43 46
2017 GS-08 9 37 8 32 14 0 0 46 46 35
2014 GS 11 31 20 18 20 1 0 42 38 366
2014 GS-03 28 26 9 9 28 0 0 54 37 11
2014 GS-04 17 24 19 19 19 2 0 42 39 52
2014 GS-05 11 30 19 17 21 2 1 42 38 112
2014 GS-06 7 30 22 15 26 0 0 38 40 82
2014 GS-07 11 32 20 21 14 2 0 44 36 56
2014 GS-08 10 33 23 27 7 0 0 43 33 30
2014 GS-09 0 47 21 11 21 0 0 47 32 19
2011 GS 11 39 16 20 13 2 0 51 33 408
2011 GS-04 12 39 12 19 17 0 1 51 37 118
2011 GS-05 17 37 29 9 6 3 0 56 15 35
2011 GS-06 9 42 17 15 14 3 0 53 30 107
2011 GS-07 11 36 16 24 11 2 0 48 36 90
2011 GS-08 0 41 6 29 24 0 0 41 53 17
2011 GS-09 14 52 14 14 0 5 0 70 15 21
2008 GS 11 40 14 22 12 2 0 52 34 303
2008 GS-04 13 40 11 24 9 3 0 55 34 100
2008 GS-05 4 42 13 21 17 4 0 48 39 24
2008 GS-06 6 40 16 26 10 2 0 48 36 62
2008 GS-07 11 36 17 21 14 1 0 47 36 76
2008 GS-09 17 67 4 4 8 0 0 83 13 24
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 38 16 13 13 0 0 57 26 366
2017 GS-03 28 28 17 13 13 0 0 57 27 60
2017 GS-04 27 36 11 18 8 0 0 62 27 37
2017 GS-05 20 42 16 10 11 0 1 62 22 116
2017 GS-06 10 40 24 18 8 0 0 50 26 50
2017 GS-07 18 37 12 11 20 2 0 56 31 46
2017 GS-08 11 43 14 17 14 0 0 54 32 35
2014 GS 18 38 16 13 15 0 0 56 28 367
2014 GS-03 18 54 0 9 18 0 0 72 28 11
2014 GS-04 23 31 19 11 17 0 0 53 28 52
2014 GS-05 20 47 12 7 15 0 0 66 22 112
2014 GS-06 12 33 25 16 15 0 0 45 30 83
2014 GS-07 25 30 16 14 14 0 0 55 29 56
2014 GS-08 27 30 17 23 3 0 0 57 27 30
2014 GS-09 0 53 5 16 26 0 0 53 42 19
2011 GS 17 39 16 14 12 0 0 57 27 407
2011 GS-04 15 47 8 13 17 0 1 62 30 118
2011 GS-05 20 37 26 14 3 0 0 57 17 35
2011 GS-06 19 34 21 15 11 1 0 53 26 107
2011 GS-07 16 39 20 16 9 0 0 55 25 89
2011 GS-08 18 35 18 12 18 0 0 53 29 17
2011 GS-09 19 43 10 14 14 0 0 62 29 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 46 14 8 7 0 0 71 16 363
2017 GS-03 29 46 8 14 3 0 0 75 17 59
2017 GS-04 28 47 13 6 6 0 0 75 11 36
2017 GS-05 25 47 16 6 6 0 0 72 12 116
2017 GS-06 22 48 14 10 6 0 0 70 16 50
2017 GS-07 27 35 18 9 11 0 0 62 20 45
2017 GS-08 19 46 14 12 9 0 0 65 20 35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 25 22 21 19 4 1 36 42 365
2017 GS-03 10 23 22 22 20 3 0 34 43 60
2017 GS-04 14 27 24 16 14 3 3 44 32 37
2017 GS-05 9 23 22 20 21 6 0 33 44 115
2017 GS-06 4 24 28 28 15 0 0 28 44 50
2017 GS-07 11 31 17 20 18 2 2 43 39 46
2017 GS-08 12 22 12 32 20 3 0 35 53 35
2014 GS 12 26 19 18 21 3 1 39 41 367
2014 GS-03 18 28 17 0 37 0 0 46 37 11
2014 GS-04 13 37 13 11 17 6 2 55 31 52
2014 GS-05 15 21 22 17 18 5 2 39 38 112
2014 GS-06 8 18 24 23 27 0 0 27 50 83
2014 GS-07 11 27 13 25 23 2 0 38 49 56
2014 GS-08 17 27 23 13 20 0 0 43 33 30
2014 GS-09 0 53 11 26 11 0 0 53 37 19

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 38 16 10 5 0 0 69 15 366
2017 GS-03 42 27 18 8 5 0 0 68 13 60
2017 GS-04 38 34 11 11 3 0 3 75 14 37
2017 GS-05 33 40 13 7 8 0 0 72 15 116
2017 GS-06 16 44 22 18 0 0 0 60 18 50
2017 GS-07 28 41 15 11 4 0 0 69 15 46
2017 GS-08 35 28 23 6 9 0 0 63 14 35
2014 GS 35 39 11 7 8 0 0 73 15 365
2014 GS-03 39 41 0 0 20 0 0 80 20 10
2014 GS-04 46 31 11 10 4 0 0 76 13 52
2014 GS-05 41 39 5 6 9 0 0 80 15 112
2014 GS-06 22 43 17 10 9 0 0 65 18 82
2014 GS-07 28 41 14 7 9 0 0 70 16 56
2014 GS-08 47 30 17 7 0 0 0 77 7 30
2014 GS-09 16 58 5 0 21 0 0 74 21 19
2011 GS 32 38 13 11 7 0 0 70 18 407
2011 GS-04 38 36 7 10 9 0 0 74 20 117
2011 GS-05 40 34 11 11 3 0 0 74 14 35
2011 GS-06 27 37 15 12 7 1 0 65 20 107
2011 GS-07 30 39 17 10 4 0 0 69 14 90
2011 GS-08 24 35 24 6 12 0 0 59 18 17
2011 GS-09 29 38 10 19 5 0 0 67 24 21
2008 GS 33 38 9 10 9 1 1 73 19 303
2008 GS-04 38 34 7 9 10 1 1 73 19 100
2008 GS-05 25 46 8 13 8 0 0 71 21 24
2008 GS-06 26 47 11 10 5 2 0 74 15 62
2008 GS-07 37 34 11 5 13 0 0 71 18 76
2008 GS-09 29 42 8 13 4 0 4 74 17 24

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 31 30 10 5 1 1 54 15 94
2017 GS-07 23 40 23 10 3 3 0 64 13 40
2017 GS-08 20 24 36 12 6 0 3 45 18 34
2014 GS 14 48 13 12 11 1 1 64 23 112
2014 GS-06 9 55 9 27 0 0 0 64 27 11
2014 GS-07 13 50 9 9 17 2 0 64 27 46
2014 GS-08 27 43 13 13 3 0 0 70 17 30
2014 GS-09 0 56 33 0 11 0 0 56 11 18

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 38 15 16 14 1 0 54 31 365
2017 GS-03 18 32 13 15 22 0 0 50 37 60
2017 GS-04 30 48 8 8 5 0 0 78 14 37
2017 GS-05 17 36 18 18 10 1 0 54 28 115
2017 GS-06 10 28 18 20 22 0 2 39 43 50
2017 GS-07 12 50 4 18 13 2 0 64 31 46
2017 GS-08 11 46 17 17 9 0 0 57 26 35
2014 GS 17 36 14 20 12 0 0 53 33 367
2014 GS-03 18 45 0 18 18 0 0 63 37 11
2014 GS-04 21 39 13 13 11 2 0 61 25 52
2014 GS-05 26 34 12 17 11 0 0 60 28 112
2014 GS-06 7 31 24 24 13 0 0 38 37 83
2014 GS-07 11 36 9 25 20 0 0 46 45 56
2014 GS-08 23 37 10 23 7 0 0 60 30 30
2014 GS-09 5 53 11 26 5 0 0 58 32 19
2011 GS 21 35 14 17 13 1 0 56 29 406
2011 GS-04 26 37 6 16 14 1 0 64 30 117
2011 GS-05 34 17 37 3 9 0 0 51 11 35
2011 GS-06 17 38 14 14 15 2 0 56 30 106
2011 GS-07 13 39 18 19 11 0 0 52 30 90
2011 GS-08 12 24 18 29 18 0 0 35 47 17
2011 GS-09 29 48 0 19 5 0 0 76 24 21
2008 GS 19 39 16 17 7 1 1 59 25 303
2008 GS-04 24 26 19 20 7 2 2 52 28 100
2008 GS-05 25 42 4 25 4 0 0 67 29 24
2008 GS-06 8 47 21 16 6 0 2 56 23 62
2008 GS-07 14 45 16 13 12 0 0 59 25 76
2008 GS-09 29 50 13 8 0 0 0 79 8 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 14 30 21 15 16 3 0 46 32 365
2017 GS-03 12 25 20 15 22 7 0 39 39 60
2017 GS-04 18 44 13 14 8 3 0 64 23 37
2017 GS-05 14 23 29 14 15 5 0 39 30 115
2017 GS-06 14 30 22 14 20 0 0 44 33 50
2017 GS-07 18 22 17 28 13 2 0 40 43 46
2017 GS-08 6 57 17 12 9 0 0 63 20 35
2014 GS 19 28 17 16 18 2 0 48 34 367
2014 GS-03 17 18 18 0 28 18 0 44 34 11
2014 GS-04 21 32 11 15 17 2 2 55 33 52
2014 GS-05 28 23 16 12 21 1 0 51 33 112
2014 GS-06 11 30 24 16 18 1 0 41 34 83
2014 GS-07 13 23 14 30 18 2 0 36 49 56
2014 GS-08 23 30 20 23 3 0 0 53 27 30
2014 GS-09 16 63 5 0 16 0 0 79 16 19
2011 GS 22 33 15 14 15 1 0 55 30 408
2011 GS-04 25 29 14 17 14 3 0 55 31 118
2011 GS-05 31 14 26 11 17 0 0 46 29 35
2011 GS-06 21 28 17 15 18 2 0 50 33 107
2011 GS-07 14 46 12 12 16 0 0 60 28 90
2011 GS-08 12 29 18 12 29 0 0 41 41 17
2011 GS-09 48 43 5 0 5 0 0 90 5 21
2008 GS 20 31 19 18 10 0 0 52 28 303
2008 GS-04 21 26 18 24 11 0 0 47 35 100
2008 GS-05 13 38 21 21 4 4 0 52 26 24
2008 GS-06 15 34 27 10 13 0 2 49 23 62
2008 GS-07 20 37 18 14 11 0 0 57 25 76
2008 GS-09 38 21 17 21 4 0 0 58 25 24

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 40 12 16 12 0 0 60 28 366
2017 GS-03 22 37 8 17 17 0 0 58 33 60
2017 GS-04 27 38 11 22 3 0 0 65 24 37
2017 GS-05 21 42 13 9 15 0 0 63 24 116
2017 GS-06 18 44 18 16 2 2 0 63 18 50
2017 GS-07 15 39 6 26 13 0 0 55 39 46
2017 GS-08 26 34 12 17 12 0 0 60 29 35
2014 GS 19 40 14 17 10 0 0 58 27 367
2014 GS-03 26 37 9 18 9 0 0 63 28 11
2014 GS-04 21 39 11 19 10 0 0 60 28 52
2014 GS-05 23 39 13 13 11 0 0 62 24 112
2014 GS-06 11 40 21 18 11 0 0 50 29 83
2014 GS-07 25 29 20 20 7 0 0 53 27 56
2014 GS-08 17 50 3 20 10 0 0 67 30 30
2014 GS-09 5 58 5 11 21 0 0 63 32 19
2011 GS 24 42 13 13 6 0 1 67 20 408
2011 GS-04 23 44 16 12 5 0 0 67 17 118
2011 GS-05 31 31 17 11 9 0 0 63 20 35
2011 GS-06 21 41 12 17 4 1 4 66 22 107
2011 GS-07 29 39 11 14 7 0 0 68 21 90
2011 GS-08 12 53 6 12 18 0 0 65 29 17
2011 GS-09 24 57 0 5 10 0 5 85 15 21
2008 GS 21 42 17 13 8 0 0 63 21 302
2008 GS-04 21 42 19 13 5 0 0 63 18 100
2008 GS-05 13 33 17 25 13 0 0 46 38 24
2008 GS-06 18 44 23 13 3 0 0 61 16 62
2008 GS-07 21 43 13 11 12 0 0 64 23 75
2008 GS-09 25 46 4 4 17 0 4 74 22 24

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 44 12 5 3 0 0 79 9 365
2017 GS-03 39 39 14 8 0 0 0 78 8 59
2017 GS-04 33 32 22 10 3 0 0 65 13 37
2017 GS-05 29 49 15 3 4 0 0 78 7 116
2017 GS-06 42 38 14 2 2 2 0 81 4 50
2017 GS-07 37 46 7 10 0 0 0 83 10 46
2017 GS-08 40 46 3 6 6 0 0 86 12 35
2014 GS 36 44 11 5 4 0 0 80 9 367
2014 GS-03 63 18 9 0 9 0 0 82 9 11
2014 GS-04 24 51 15 4 6 0 0 75 9 52
2014 GS-05 34 41 14 9 2 0 0 75 11 112
2014 GS-06 38 47 10 2 2 0 0 85 5 83
2014 GS-07 39 43 11 4 4 0 0 82 7 56
2014 GS-08 37 43 3 10 7 0 0 80 17 30
2014 GS-09 53 42 5 0 0 0 0 95 0 19
2011 GS 44 39 10 4 2 0 0 83 6 405
2011 GS-04 34 46 13 4 2 0 1 81 6 117
2011 GS-05 52 30 18 0 0 0 0 82 0 33
2011 GS-06 52 36 7 3 2 1 0 89 5 107
2011 GS-07 42 41 8 7 2 0 0 83 9 90
2011 GS-08 47 18 12 6 18 0 0 65 24 17
2011 GS-09 71 24 0 5 0 0 0 95 5 21
2008 GS 34 46 10 6 3 0 0 80 9 302
2008 GS-04 26 44 15 8 7 0 0 70 15 100
2008 GS-05 25 58 8 8 0 0 0 83 8 24
2008 GS-06 42 48 10 0 0 0 0 90 0 62
2008 GS-07 33 47 8 8 4 0 0 80 12 75
2008 GS-09 58 38 0 4 0 0 0 96 4 24

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 37 8 6 4 0 0 82 10 365
2017 GS-03 49 31 8 5 7 0 0 80 12 59
2017 GS-04 38 35 11 13 3 0 0 73 16 37
2017 GS-05 37 45 10 5 3 0 0 82 9 116
2017 GS-06 50 33 8 6 0 2 0 86 6 50
2017 GS-07 59 28 4 4 4 0 0 88 8 46
2017 GS-08 51 37 6 3 3 0 0 88 6 35
2014 GS 44 37 9 6 3 0 0 82 9 367
2014 GS-03 46 36 9 9 0 0 0 82 9 11
2014 GS-04 27 53 8 7 6 0 0 79 13 52
2014 GS-05 42 35 13 9 2 0 0 77 11 112
2014 GS-06 46 40 10 2 2 0 0 85 5 83
2014 GS-07 57 29 7 4 4 0 0 86 7 56
2014 GS-08 50 30 0 17 3 0 0 80 20 30
2014 GS-09 53 42 5 0 0 0 0 95 0 19
2011 GS 51 38 6 3 1 0 0 90 4 408
2011 GS-04 39 42 13 3 3 0 0 81 6 118
2011 GS-05 49 40 6 3 3 0 0 89 6 35
2011 GS-06 56 39 3 0 1 1 0 96 1 107
2011 GS-07 54 38 0 8 0 0 0 92 8 90
2011 GS-08 65 18 12 6 0 0 0 82 6 17
2011 GS-09 90 10 0 0 0 0 0 100 0 21
2008 GS 44 41 8 5 3 0 0 84 8 301
2008 GS-04 30 43 13 7 6 0 0 74 13 99
2008 GS-05 46 46 4 0 4 0 0 92 4 24
2008 GS-06 45 48 5 2 0 0 0 94 2 62
2008 GS-07 53 35 5 4 3 0 0 88 7 75
2008 GS-09 58 29 4 8 0 0 0 88 8 24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 31 21 12 12 3 2 53 25 365
2017 GS-03 23 20 20 17 12 5 3 47 31 60
2017 GS-04 27 24 16 11 13 5 3 56 26 37
2017 GS-05 21 35 20 8 15 2 0 57 23 116
2017 GS-06 8 35 26 14 10 2 4 46 26 49
2017 GS-07 15 33 26 11 13 2 0 49 25 46
2017 GS-08 23 37 23 9 9 0 0 60 17 35
2014 GS 18 32 19 14 16 0 1 51 30 367
2014 GS-03 36 28 18 0 18 0 0 63 18 11
2014 GS-04 13 43 13 9 19 0 2 57 29 52
2014 GS-05 27 29 17 13 13 1 1 56 26 112
2014 GS-06 15 29 27 12 18 0 0 43 30 83
2014 GS-07 21 32 7 20 16 2 2 55 37 56
2014 GS-08 7 37 23 20 13 0 0 43 33 30
2014 GS-09 0 37 32 16 16 0 0 37 32 19
2011 GS 23 34 18 15 9 1 0 57 24 408
2011 GS-04 28 32 15 14 8 2 0 61 23 118
2011 GS-05 31 40 14 9 6 0 0 71 14 35
2011 GS-06 21 36 20 11 9 2 1 59 21 107
2011 GS-07 18 31 23 19 8 0 1 49 27 90
2011 GS-08 6 29 18 29 18 0 0 35 47 17
2011 GS-09 24 33 5 24 14 0 0 57 38 21
2008 GS 17 40 19 13 10 1 0 58 23 302
2008 GS-04 23 40 16 9 11 1 0 64 20 100
2008 GS-05 13 42 17 25 4 0 0 54 29 24
2008 GS-06 13 42 26 13 6 0 0 55 19 62
2008 GS-07 11 41 21 15 11 1 0 53 26 75
2008 GS-09 29 42 13 13 4 0 0 71 17 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 33 16 14 16 2 1 53 30 365
2017 GS-03 20 35 7 18 15 3 2 58 35 60
2017 GS-04 16 35 14 19 11 5 0 54 31 37
2017 GS-05 20 34 16 9 18 1 1 56 28 116
2017 GS-06 18 24 24 18 16 0 0 42 33 50
2017 GS-07 18 31 20 9 19 2 0 50 29 45
2017 GS-08 17 43 17 14 9 0 0 60 23 35
2014 GS 21 30 16 12 19 1 1 52 32 367
2014 GS-03 26 28 18 0 28 0 0 54 28 11
2014 GS-04 23 26 22 8 19 0 2 50 27 52
2014 GS-05 28 25 13 14 16 2 2 55 31 112
2014 GS-06 16 34 18 11 22 0 0 49 33 83
2014 GS-07 23 30 11 14 20 0 2 55 35 56
2014 GS-08 17 30 17 17 20 0 0 47 37 30
2014 GS-09 11 53 5 11 16 5 0 67 28 19
2011 GS 21 34 15 11 15 1 3 58 26 408
2011 GS-04 17 37 13 12 17 2 3 57 30 118
2011 GS-05 20 34 17 11 11 6 0 58 24 35
2011 GS-06 22 34 17 9 12 2 4 59 23 107
2011 GS-07 26 33 11 12 16 0 2 60 28 90
2011 GS-08 12 18 24 18 29 0 0 29 47 17
2011 GS-09 29 43 14 0 10 0 5 75 10 21
2008 GS 17 38 17 14 13 0 1 55 28 302
2008 GS-04 17 32 22 13 14 0 2 50 28 100
2008 GS-05 4 58 13 13 8 0 4 65 22 24
2008 GS-06 11 45 15 13 16 0 0 56 29 62
2008 GS-07 19 36 17 17 11 0 0 55 28 75
2008 GS-09 33 38 8 13 8 0 0 71 21 24

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 44 12 9 10 0 0 69 19 363
2017 GS-03 25 48 10 13 3 0 0 73 17 60
2017 GS-04 29 41 11 8 11 0 0 70 19 37
2017 GS-05 27 43 12 8 11 0 0 70 19 113
2017 GS-06 18 48 18 4 12 0 0 66 16 50
2017 GS-07 24 46 12 9 9 0 0 70 18 46
2017 GS-08 25 40 9 9 17 0 0 65 26 35
2014 GS 21 43 10 14 13 0 0 64 26 367
2014 GS-03 37 17 18 0 28 0 0 54 28 11
2014 GS-04 23 36 11 21 10 0 0 59 31 52
2014 GS-05 22 46 12 9 11 0 1 68 20 112
2014 GS-06 8 48 8 19 16 0 0 56 35 83
2014 GS-07 32 38 5 11 14 0 0 70 25 56
2014 GS-08 27 43 10 13 7 0 0 70 20 30
2014 GS-09 16 47 5 16 16 0 0 63 32 19
2011 GS 27 43 13 8 9 0 0 71 16 408
2011 GS-04 24 46 8 8 14 0 0 69 22 118
2011 GS-05 26 46 23 6 0 0 0 71 6 35
2011 GS-06 28 40 12 10 7 1 1 70 18 107
2011 GS-07 30 41 14 7 8 0 0 71 14 90
2011 GS-08 24 41 6 12 18 0 0 65 29 17
2011 GS-09 43 48 10 0 0 0 0 90 0 21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 26 41 15 9 8 0 1 68 17 364
2017 GS-03 32 33 12 17 5 0 2 66 22 60
2017 GS-04 25 48 13 5 8 0 0 73 14 37
2017 GS-05 29 47 9 6 10 0 0 75 16 114
2017 GS-06 14 42 30 8 6 0 0 56 14 50
2017 GS-07 33 35 10 13 9 0 0 68 22 46
2017 GS-08 28 40 17 6 9 0 0 68 14 35
2014 GS 25 39 16 11 8 0 0 65 20 367
2014 GS-03 36 37 9 0 18 0 0 72 18 11
2014 GS-04 30 39 17 10 4 0 0 69 13 52
2014 GS-05 27 39 19 8 6 0 1 67 14 112
2014 GS-06 12 44 16 16 12 0 0 56 28 83
2014 GS-07 30 32 16 11 11 0 0 62 22 56
2014 GS-08 37 40 3 13 7 0 0 77 20 30
2014 GS-09 21 32 16 21 11 0 0 53 32 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 38 16 10 9 0 0 64 20 363
2017 GS-03 27 33 20 12 8 0 0 60 20 60
2017 GS-04 29 44 11 8 8 0 0 73 16 37
2017 GS-05 29 37 16 7 11 0 0 66 18 114
2017 GS-06 16 49 21 8 6 0 0 65 14 49
2017 GS-07 22 33 17 15 11 2 0 56 27 46
2017 GS-08 26 45 9 9 12 0 0 71 20 35
2014 GS 24 36 15 17 8 0 0 60 25 367
2014 GS-03 18 54 9 0 18 0 0 72 18 11
2014 GS-04 27 35 19 11 8 0 0 62 19 52
2014 GS-05 34 34 12 13 7 0 0 68 20 112
2014 GS-06 13 40 19 17 10 0 1 54 27 83
2014 GS-07 23 32 13 23 9 0 0 55 32 56
2014 GS-08 27 37 10 23 3 0 0 63 27 30
2014 GS-09 11 32 21 32 5 0 0 42 37 19
2011 GS 29 43 14 8 6 0 0 72 14 407
2011 GS-04 32 39 12 8 9 1 0 72 16 117
2011 GS-05 29 46 23 3 0 0 0 74 3 35
2011 GS-06 27 45 13 9 5 1 0 73 14 107
2011 GS-07 31 41 12 10 6 0 0 72 16 90
2011 GS-08 29 35 18 0 18 0 0 65 18 17
2011 GS-09 19 52 14 5 10 0 0 71 14 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 36 22 11 8 3 0 57 20 362
2017 GS-03 17 32 24 14 7 5 2 53 22 59
2017 GS-04 22 32 16 14 8 8 0 59 24 37
2017 GS-05 21 38 19 10 11 1 0 59 21 115
2017 GS-06 12 38 32 12 4 2 0 51 16 50
2017 GS-07 16 41 15 16 7 5 0 60 24 44
2017 GS-08 25 40 26 0 6 3 0 67 6 35

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 37 14 8 7 0 1 71 14 365
2017 GS-03 37 31 20 10 2 0 0 68 12 59
2017 GS-04 33 46 11 8 3 0 0 79 11 37
2017 GS-05 39 35 12 9 5 0 0 74 14 116
2017 GS-06 16 46 18 8 6 2 4 66 15 50
2017 GS-07 26 37 17 7 11 0 2 65 18 46
2017 GS-08 46 34 3 0 17 0 0 80 17 35
2014 GS 29 40 11 11 8 0 1 70 19 367
2014 GS-03 28 45 0 0 28 0 0 72 28 11
2014 GS-04 38 32 11 13 4 0 2 72 17 52
2014 GS-05 40 42 6 3 8 0 1 83 11 112
2014 GS-06 19 43 16 11 11 0 0 63 22 83
2014 GS-07 27 39 11 16 7 0 0 66 23 56
2014 GS-08 23 37 10 27 3 0 0 60 30 30
2014 GS-09 0 53 21 16 5 0 5 56 22 19
2011 GS 34 39 12 9 5 1 1 74 14 406
2011 GS-04 36 38 14 7 3 1 1 75 10 118
2011 GS-05 43 29 20 3 3 3 0 74 6 35
2011 GS-06 33 47 5 8 6 1 0 81 14 106
2011 GS-07 28 38 16 9 7 0 2 68 16 89
2011 GS-08 35 18 6 29 12 0 0 53 41 17
2011 GS-09 48 43 0 5 5 0 0 90 10 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 30 12 10 15 1 2 63 25 366
2017 GS-03 37 33 10 12 7 0 2 71 19 60
2017 GS-04 29 38 8 14 8 0 3 69 23 37
2017 GS-05 30 30 11 7 16 1 4 64 25 116
2017 GS-06 32 28 22 8 8 2 0 61 16 50
2017 GS-07 28 24 8 13 20 2 4 56 35 46
2017 GS-08 26 28 12 9 26 0 0 54 35 35
2014 GS 35 33 10 6 12 1 4 71 19 367
2014 GS-03 28 26 0 0 37 0 9 59 41 11
2014 GS-04 25 34 11 10 15 2 4 62 26 52
2014 GS-05 34 33 11 4 13 1 4 71 17 112
2014 GS-06 41 34 12 2 8 0 2 77 11 83
2014 GS-07 41 30 9 13 4 0 4 74 17 56
2014 GS-08 37 23 7 13 20 0 0 60 33 30
2014 GS-09 21 58 11 5 5 0 0 79 11 19
2011 GS 45 23 7 9 11 1 5 72 20 406
2011 GS-04 37 18 10 12 14 1 8 61 28 118
2011 GS-05 49 40 6 3 0 0 3 91 3 35
2011 GS-06 53 22 5 6 8 2 5 80 15 106
2011 GS-07 49 26 6 9 9 0 1 76 18 89
2011 GS-08 24 18 0 29 24 0 6 44 56 17
2011 GS-09 52 19 5 5 14 0 5 75 20 21
2008 GS 44 28 7 8 9 1 3 75 17 302
2008 GS-04 40 30 7 12 8 1 2 72 21 100
2008 GS-05 29 38 4 17 4 0 8 73 23 24
2008 GS-06 58 18 10 5 8 0 2 77 13 62
2008 GS-07 43 35 5 5 9 0 3 79 15 75
2008 GS-09 46 25 8 4 17 0 0 71 21 24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 35 16 5 1 0 0 78 6 365
2017 GS-03 58 25 15 2 0 0 0 83 2 59
2017 GS-04 41 40 8 8 3 0 0 81 11 37
2017 GS-05 42 36 17 3 1 0 0 78 4 116
2017 GS-06 48 40 10 2 0 0 0 88 2 50
2017 GS-07 22 32 33 11 2 0 0 54 13 46
2017 GS-08 32 40 14 12 3 0 0 71 14 35
2014 GS 38 33 18 7 3 0 0 71 10 367
2014 GS-03 55 18 9 0 17 0 0 74 17 11
2014 GS-04 34 30 25 9 2 0 0 64 11 52
2014 GS-05 41 32 19 5 1 0 1 74 6 112
2014 GS-06 41 31 23 4 1 0 0 72 5 83
2014 GS-07 34 44 11 5 5 0 0 78 11 56
2014 GS-08 20 43 13 10 13 0 0 63 23 30
2014 GS-09 47 16 11 26 0 0 0 63 26 19
2011 GS 39 35 18 7 1 0 0 74 8 408
2011 GS-04 38 37 15 6 3 0 0 75 9 118
2011 GS-05 34 40 14 9 3 0 0 74 11 35
2011 GS-06 56 28 14 1 0 1 0 85 1 107
2011 GS-07 26 40 22 11 1 0 0 66 12 90
2011 GS-08 18 24 47 12 0 0 0 41 12 17
2011 GS-09 38 43 10 10 0 0 0 81 10 21
2008 GS 35 40 17 4 4 0 1 75 8 301
2008 GS-04 36 37 20 5 2 0 0 73 7 100
2008 GS-05 46 33 13 4 4 0 0 79 8 24
2008 GS-06 49 39 10 0 2 0 0 89 2 61
2008 GS-07 23 45 17 5 8 0 1 69 14 75
2008 GS-09 25 46 21 4 4 0 0 71 8 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 30 15 4 6 2 8 72 12 363
2017 GS-03 40 16 14 9 3 2 17 68 15 58
2017 GS-04 27 40 16 3 0 3 11 78 3 37
2017 GS-05 42 26 14 3 6 4 5 75 10 115
2017 GS-06 18 38 26 0 6 2 10 64 7 50
2017 GS-07 35 44 6 4 7 0 4 82 11 46
2017 GS-08 45 23 20 0 12 0 0 68 12 35
2014 GS 34 29 16 6 6 3 7 70 13 367
2014 GS-03 45 9 0 0 28 0 18 66 34 11
2014 GS-04 36 30 8 11 11 4 0 68 24 52
2014 GS-05 42 18 19 5 4 4 8 68 10 112
2014 GS-06 22 31 22 6 5 1 13 62 13 83
2014 GS-07 25 45 13 4 5 5 4 76 10 56
2014 GS-08 40 30 20 3 0 3 3 75 4 30
2014 GS-09 37 42 5 11 5 0 0 79 16 19
2011 GS 28 30 15 7 11 3 6 64 19 408
2011 GS-04 27 26 19 5 14 5 3 58 20 118
2011 GS-05 26 23 17 9 14 6 6 55 26 35
2011 GS-06 25 34 17 5 9 3 7 66 16 107
2011 GS-07 26 36 14 9 9 1 6 65 19 90
2011 GS-08 18 35 6 18 18 0 6 56 38 17
2011 GS-09 67 19 0 10 5 0 0 86 14 21

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GS 13 53 34 366
2017 GS-03 15 62 23 60
2017 GS-04 21 47 32 37
2017 GS-05 14 51 35 116
2017 GS-06 6 56 38 50
2017 GS-07 13 58 28 46
2017 GS-08 14 46 40 35
2014 GS 16 47 37 367
2014 GS-03 37 28 36 11
2014 GS-04 13 47 39 52
2014 GS-05 13 47 40 112
2014 GS-06 13 52 35 83
2014 GS-07 16 50 34 56
2014 GS-08 27 33 40 30
2014 GS-09 26 47 26 19
2011 GS 17 51 32 407
2011 GS-04 19 42 40 118
2011 GS-05 14 71 14 35
2011 GS-06 16 54 30 107
2011 GS-07 12 54 33 90
2011 GS-08 41 29 29 17
2011 GS-09 14 57 29 21

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 GS 31 33 23 4 2 6 48
2017 GS-05 38 25 25 6 0 6 16
2014 GS 32 22 19 5 9999 22 59
2014 GS-05 53 27 7 7 9999 7 15
2014 GS-06 18 18 45 0 9999 18 11
2011 GS 24 38 28 4 9999 6 71
2011 GS-04 18 36 36 5 9999 5 22
2011 GS-06 18 41 29 6 9999 6 17
2011 GS-07 55 18 27 0 9999 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 45 15 3 5 1 0 77 8 365
2017 GS-03 33 40 18 3 5 0 0 73 8 60
2017 GS-04 38 53 3 0 5 0 0 92 5 37
2017 GS-05 34 43 14 3 5 0 0 77 9 116
2017 GS-06 19 57 16 4 2 2 0 77 6 49
2017 GS-07 31 46 15 2 4 2 0 78 7 46
2017 GS-08 31 40 17 3 9 0 0 71 12 35
2014 GS 31 45 14 6 3 1 0 76 9 367
2014 GS-03 45 37 9 9 0 0 0 82 9 11
2014 GS-04 40 47 8 4 2 0 0 87 6 52
2014 GS-05 27 47 18 4 2 1 0 75 7 112
2014 GS-06 29 42 19 5 4 1 0 72 9 83
2014 GS-07 39 43 7 5 5 0 0 82 11 56
2014 GS-08 23 50 10 13 3 0 0 73 17 30
2014 GS-09 21 37 21 11 5 5 0 61 17 19
2011 GS 34 42 14 5 3 1 0 77 9 406
2011 GS-04 39 37 14 4 3 2 1 78 8 118
2011 GS-05 31 49 17 0 3 0 0 80 3 35
2011 GS-06 32 45 11 6 4 3 0 79 10 107
2011 GS-07 27 47 17 7 2 0 0 74 9 88
2011 GS-08 47 18 24 6 6 0 0 65 12 17
2011 GS-09 48 43 5 0 5 0 0 90 5 21
2008 GS 36 45 11 5 2 1 0 82 7 302
2008 GS-04 30 51 11 4 3 1 0 82 7 100
2008 GS-05 33 42 21 4 0 0 0 75 4 24
2008 GS-06 27 55 11 6 0 0 0 82 6 62
2008 GS-07 40 36 12 7 4 1 0 77 11 75
2008 GS-09 58 38 0 4 0 0 0 96 4 24

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 45 22 7 9 1 0 61 17 363
2017 GS-03 17 43 22 5 12 2 0 61 17 60
2017 GS-04 25 36 19 8 11 0 0 61 20 36
2017 GS-05 14 47 22 7 11 0 0 61 18 115
2017 GS-06 8 48 28 10 4 2 0 57 14 50
2017 GS-07 13 50 15 11 7 4 0 66 18 46
2017 GS-08 17 48 26 3 6 0 0 65 9 35
2014 GS 17 37 19 14 13 1 0 54 27 366
2014 GS-03 28 36 9 9 18 0 0 63 28 11
2014 GS-04 19 36 21 6 16 2 0 57 22 51
2014 GS-05 22 38 22 10 8 0 0 60 18 112
2014 GS-06 10 38 17 13 21 1 0 49 34 83
2014 GS-07 14 38 12 27 7 2 0 53 35 56
2014 GS-08 17 40 20 17 7 0 0 57 23 30
2014 GS-09 16 26 21 21 16 0 0 42 37 19
2011 GS 16 47 19 9 7 3 0 64 16 407
2011 GS-04 18 42 17 10 8 4 1 63 19 117
2011 GS-05 23 46 23 0 6 0 3 71 6 35
2011 GS-06 15 50 15 7 8 5 0 69 16 107
2011 GS-07 10 50 20 14 4 1 0 61 19 90
2011 GS-08 18 35 29 0 18 0 0 53 18 17
2011 GS-09 19 48 19 14 0 0 0 67 14 21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 28 35 16 6 1 2 23 41 359
2017 GS-03 10 22 37 22 2 0 7 25 35 59
2017 GS-04 3 43 29 17 9 0 0 25 46 35
2017 GS-05 12 25 37 16 8 0 2 24 38 115
2017 GS-06 2 31 39 15 6 2 4 23 36 47
2017 GS-07 18 28 34 11 7 2 0 18 47 46
2017 GS-08 22 32 32 14 0 0 0 14 54 35
2014 GS 14 30 34 16 5 0 1 21 45 364
2014 GS-03 18 8 37 18 18 0 0 37 26 11
2014 GS-04 15 19 42 16 8 0 0 24 34 52
2014 GS-05 9 26 35 21 6 2 1 28 36 110
2014 GS-06 12 35 31 17 2 0 2 20 49 82
2014 GS-07 20 32 32 12 4 0 0 16 52 56
2014 GS-08 27 37 27 10 0 0 0 10 63 30
2014 GS-09 16 47 37 0 0 0 0 0 63 19
2011 GS 10 30 36 18 5 0 1 23 41 405
2011 GS-04 10 27 40 14 8 0 2 22 38 118
2011 GS-05 9 38 26 15 12 0 0 26 47 34
2011 GS-06 9 26 38 20 4 1 3 25 36 105
2011 GS-07 10 31 38 20 0 1 0 20 42 90
2011 GS-08 6 65 29 0 0 0 0 0 71 17
2011 GS-09 24 29 29 19 0 0 0 19 52 21
2008 GS 10 34 37 15 4 0 0 18 44 302
2008 GS-04 10 31 35 15 8 0 1 23 41 100
2008 GS-05 21 33 29 13 4 0 0 17 54 24
2008 GS-06 8 27 39 26 0 0 0 26 35 62
2008 GS-07 5 41 45 8 0 0 0 8 47 75
2008 GS-09 17 33 33 13 4 0 0 17 50 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 25 30 18 8 1 3 27 42 352
2017 GS-03 20 17 27 20 5 2 8 28 42 59
2017 GS-04 9 27 30 20 12 3 0 33 37 34
2017 GS-05 17 20 29 17 14 0 2 32 38 113
2017 GS-06 9 33 37 14 2 2 2 17 45 44
2017 GS-07 13 35 31 16 2 0 2 18 50 45
2017 GS-08 20 19 32 23 3 3 0 27 41 35
2014 GS 21 24 30 15 8 2 1 23 46 366
2014 GS-03 28 9 26 18 18 0 0 37 37 11
2014 GS-04 13 23 32 16 11 4 0 29 37 52
2014 GS-05 16 19 29 23 11 2 1 35 36 112
2014 GS-06 22 29 37 5 4 2 1 9 53 82
2014 GS-07 29 20 30 16 5 0 0 21 48 56
2014 GS-08 23 40 20 10 7 0 0 17 63 30
2014 GS-09 37 32 26 5 0 0 0 5 68 19
2011 GS 15 22 28 22 8 2 2 32 39 405
2011 GS-04 16 16 25 26 9 6 2 39 35 118
2011 GS-05 6 21 29 24 12 3 6 39 29 34
2011 GS-06 12 25 25 21 10 1 5 33 40 106
2011 GS-07 11 28 35 20 4 1 0 25 40 89
2011 GS-08 35 29 24 6 6 0 0 12 65 17
2011 GS-09 33 10 33 19 5 0 0 24 43 21
2008 GS 10 27 32 19 11 1 1 30 38 302
2008 GS-04 11 23 28 19 16 1 2 36 35 100
2008 GS-05 8 17 42 17 13 4 0 30 26 24
2008 GS-06 6 27 29 27 8 2 0 36 34 62
2008 GS-07 9 33 33 16 7 0 1 23 43 75
2008 GS-09 13 33 38 13 4 0 0 17 46 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 29 28 16 4 2 5 22 48 357
2017 GS-03 20 17 28 17 3 3 12 24 43 60
2017 GS-04 15 26 28 20 9 0 3 30 41 35
2017 GS-05 15 32 21 20 5 3 4 27 50 113
2017 GS-06 10 30 36 19 0 0 4 20 42 47
2017 GS-07 11 33 38 9 4 0 4 14 46 45
2017 GS-08 20 45 20 12 3 0 0 14 65 35
2014 GS 19 31 25 16 6 2 1 23 52 367
2014 GS-03 18 28 18 17 18 0 0 36 46 11
2014 GS-04 17 29 23 20 8 4 0 29 47 52
2014 GS-05 14 27 24 21 10 2 2 32 43 112
2014 GS-06 17 34 27 15 2 2 4 18 54 83
2014 GS-07 21 29 27 19 4 0 0 23 50 56
2014 GS-08 37 33 27 0 3 0 0 3 70 30
2014 GS-09 37 47 16 0 0 0 0 0 84 19
2011 GS 14 21 40 14 6 1 3 22 36 404
2011 GS-04 13 16 41 19 8 1 3 27 30 118
2011 GS-05 24 12 33 12 12 6 0 26 39 33
2011 GS-06 10 23 38 12 7 3 7 21 37 105
2011 GS-07 12 26 41 13 6 0 2 19 39 90
2011 GS-08 29 18 53 0 0 0 0 0 47 17
2011 GS-09 10 29 57 5 0 0 0 5 38 21
2008 GS 16 29 28 20 5 1 1 25 46 302
2008 GS-04 11 22 37 20 7 2 1 28 34 100
2008 GS-05 13 33 25 13 13 0 4 26 48 24
2008 GS-06 13 27 18 34 3 3 2 39 42 62
2008 GS-07 24 33 31 9 3 0 0 12 57 75
2008 GS-09 21 33 25 21 0 0 0 21 54 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 15 31 30 11 1 4 42 24 353
2017 GS-03 7 7 32 32 12 0 12 49 15 60
2017 GS-04 9 18 35 24 15 0 0 39 27 34
2017 GS-05 8 15 27 31 13 1 4 47 25 112
2017 GS-06 4 30 20 35 7 2 2 44 36 46
2017 GS-07 7 18 36 27 8 2 2 37 26 45
2017 GS-08 12 11 52 23 3 0 0 26 22 35
2014 GS 10 19 30 28 11 1 1 40 30 365
2014 GS-03 18 8 9 37 28 0 0 64 26 11
2014 GS-04 8 19 19 36 14 2 2 52 28 51
2014 GS-05 5 18 31 29 15 0 2 45 24 112
2014 GS-06 12 13 34 30 8 1 1 39 26 83
2014 GS-07 13 20 29 29 9 0 0 38 33 55
2014 GS-08 10 33 37 17 3 0 0 20 43 30
2014 GS-09 32 37 32 0 0 0 0 0 68 19
2011 GS 9 17 31 27 11 1 3 40 28 401
2011 GS-04 10 13 31 27 16 1 3 44 24 116
2011 GS-05 12 24 29 21 12 3 0 33 36 34
2011 GS-06 5 13 27 38 11 1 7 52 19 104
2011 GS-07 8 24 37 21 8 0 2 30 33 90
2011 GS-08 29 18 35 18 0 0 0 18 47 17
2011 GS-09 15 25 30 25 5 0 0 30 40 20
2008 GS 8 18 37 25 10 0 1 36 26 301
2008 GS-04 9 10 38 24 15 1 2 41 20 99
2008 GS-05 8 17 29 29 13 0 4 43 26 24
2008 GS-06 3 13 29 39 15 0 2 54 16 62
2008 GS-07 8 31 43 16 3 0 0 19 39 75
2008 GS-09 13 25 46 13 4 0 0 17 38 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 25 27 14 6 0 3 21 51 358
2017 GS-03 22 18 28 20 7 0 5 28 42 60
2017 GS-04 17 29 28 15 9 0 3 24 47 35
2017 GS-05 22 25 26 15 8 0 3 24 49 114
2017 GS-06 23 30 36 6 2 0 2 9 54 47
2017 GS-07 34 33 9 20 2 0 2 23 68 45
2017 GS-08 40 22 32 0 6 0 0 6 63 35
2014 GS 27 29 24 13 7 0 1 20 56 365
2014 GS-03 20 19 30 30 0 0 0 30 39 10
2014 GS-04 23 31 17 16 11 0 2 28 54 52
2014 GS-05 23 23 24 16 12 0 1 28 47 111
2014 GS-06 24 29 34 10 2 1 0 12 54 83
2014 GS-07 30 32 19 11 7 0 0 18 63 56
2014 GS-08 47 33 20 0 0 0 0 0 80 30
2014 GS-09 37 42 16 5 0 0 0 5 79 19
2011 GS 20 21 30 18 8 0 2 27 42 404
2011 GS-04 14 20 35 17 10 1 3 28 36 118
2011 GS-05 18 18 26 18 18 0 3 36 36 34
2011 GS-06 20 14 27 25 7 1 6 34 36 106
2011 GS-07 22 25 31 16 6 0 0 21 47 89
2011 GS-08 59 24 18 0 0 0 0 0 82 17
2011 GS-09 19 29 33 14 5 0 0 19 48 21
2008 GS 17 30 27 19 7 0 1 26 47 301
2008 GS-04 15 30 24 19 9 0 2 29 46 99
2008 GS-05 8 21 38 17 13 0 4 30 30 24
2008 GS-06 10 37 15 29 8 0 2 38 48 62
2008 GS-07 28 28 32 8 4 0 0 12 56 75
2008 GS-09 17 21 38 25 0 0 0 25 38 24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 18 26 29 12 1 5 44 28 355
2017 GS-03 13 12 23 32 8 3 8 45 28 60
2017 GS-04 3 20 23 36 6 0 12 48 26 34
2017 GS-05 4 20 18 35 22 0 2 58 24 112
2017 GS-06 10 17 34 25 8 0 6 36 29 48
2017 GS-07 9 25 34 21 5 0 7 27 37 44
2017 GS-08 14 19 35 20 9 3 0 30 35 35
2014 GS 16 23 26 19 14 1 2 34 40 366
2014 GS-03 28 17 9 37 9 0 0 46 45 11
2014 GS-04 9 17 15 34 21 0 4 57 27 52
2014 GS-05 12 18 21 22 22 2 5 46 32 111
2014 GS-06 15 25 40 17 4 0 0 21 40 83
2014 GS-07 23 25 22 13 18 0 0 30 48 56
2014 GS-08 20 40 27 7 7 0 0 13 60 30
2014 GS-09 32 26 42 0 0 0 0 0 58 19
2011 GS 13 21 23 24 15 1 4 40 36 406
2011 GS-04 14 14 23 25 22 0 3 49 28 118
2011 GS-05 23 26 9 17 17 3 6 38 53 35
2011 GS-06 10 21 18 30 11 2 8 46 34 105
2011 GS-07 13 21 29 21 12 0 3 34 36 90
2011 GS-08 12 53 24 12 0 0 0 12 65 17
2011 GS-09 19 24 33 14 10 0 0 24 43 21
2008 GS 12 24 25 25 11 1 3 36 37 302
2008 GS-04 16 21 23 20 14 2 4 36 39 100
2008 GS-05 4 21 21 33 13 0 8 50 27 24
2008 GS-06 5 26 26 27 11 0 5 41 32 62
2008 GS-07 16 27 27 23 8 0 0 31 43 75
2008 GS-09 13 25 38 25 0 0 0 25 38 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 21 33 16 8 2 5 26 39 352
2017 GS-03 16 9 24 24 10 9 9 42 29 58
2017 GS-04 6 26 29 18 9 3 9 31 36 34
2017 GS-05 15 22 29 22 10 0 2 33 38 112
2017 GS-06 13 24 39 13 2 2 7 17 40 46
2017 GS-07 20 28 36 4 7 2 2 12 51 45
2017 GS-08 23 23 40 6 9 0 0 14 46 35
2014 GS 18 25 28 17 8 1 3 27 44 364
2014 GS-03 18 17 18 28 18 0 0 46 36 11
2014 GS-04 12 18 26 25 10 2 8 39 33 50
2014 GS-05 15 15 33 18 12 3 4 32 33 112
2014 GS-06 17 29 29 17 6 0 2 24 47 83
2014 GS-07 20 29 23 21 7 0 0 28 48 56
2014 GS-08 24 45 28 0 3 0 0 3 69 29
2014 GS-09 32 37 32 0 0 0 0 0 68 19

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 33 12 10 12 1 0 66 22 365
2017 GS-03 31 29 14 15 12 0 0 59 27 59
2017 GS-04 38 30 9 5 16 0 0 69 22 37
2017 GS-05 34 36 10 5 14 1 0 70 19 116
2017 GS-06 22 35 12 16 12 2 0 59 29 50
2017 GS-07 47 20 15 7 11 0 0 67 18 46
2017 GS-08 31 46 6 14 3 0 0 77 17 35
2014 GS 39 30 10 10 12 0 0 68 22 367
2014 GS-03 28 9 9 36 18 0 0 37 54 11
2014 GS-04 34 24 15 15 11 0 0 58 27 52
2014 GS-05 47 26 7 5 14 0 0 73 20 112
2014 GS-06 27 31 16 13 13 0 0 58 27 83
2014 GS-07 41 36 4 9 11 0 0 77 20 56
2014 GS-08 43 40 10 3 3 0 0 83 7 30
2014 GS-09 42 42 5 5 5 0 0 84 11 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 40 15 12 8 1 0 65 20 364
2017 GS-03 23 43 22 7 5 0 0 67 12 60
2017 GS-04 38 40 8 8 5 0 0 78 14 37
2017 GS-05 31 40 10 8 10 1 0 72 18 114
2017 GS-06 14 34 22 22 8 0 0 48 30 50
2017 GS-07 22 42 10 20 7 0 0 63 26 46
2017 GS-08 17 48 17 9 9 0 0 65 17 35
2014 GS 31 38 14 9 8 0 0 69 17 366
2014 GS-03 20 29 20 10 20 0 0 49 30 10
2014 GS-04 34 31 17 6 11 0 0 66 17 52
2014 GS-05 44 32 11 6 7 0 0 76 13 112
2014 GS-06 22 42 13 13 10 0 0 64 23 83
2014 GS-07 23 43 14 14 5 0 0 66 20 56
2014 GS-08 27 50 13 3 7 0 0 77 10 30
2014 GS-09 16 53 21 11 0 0 0 68 11 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 40 19 6 4 1 1 70 10 362
2017 GS-03 32 34 20 5 3 2 3 70 9 59
2017 GS-04 33 38 19 3 3 5 0 74 6 37
2017 GS-05 32 39 18 4 6 1 0 71 11 114
2017 GS-06 16 49 21 6 6 2 0 66 13 49
2017 GS-07 26 42 15 15 2 0 0 68 18 46
2017 GS-08 32 45 20 3 0 0 0 77 3 35
2014 GS 29 44 17 5 3 1 0 75 8 367
2014 GS-03 54 18 9 0 9 9 0 80 10 11
2014 GS-04 26 45 13 8 4 4 0 74 12 52
2014 GS-05 38 40 17 2 3 1 0 78 5 112
2014 GS-06 23 44 22 6 4 0 1 68 10 83
2014 GS-07 22 57 14 5 2 0 0 78 7 56
2014 GS-08 30 47 13 7 3 0 0 77 10 30
2014 GS-09 26 42 21 5 5 0 0 68 11 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 42 17 6 3 1 0 73 10 365
2017 GS-03 33 40 18 5 2 2 0 75 7 60
2017 GS-04 36 34 16 5 5 3 0 72 11 37
2017 GS-05 31 43 19 1 5 1 0 75 6 116
2017 GS-06 14 46 24 10 2 2 2 63 13 50
2017 GS-07 25 47 10 16 2 0 0 72 18 45
2017 GS-08 40 43 12 3 3 0 0 83 6 35
2014 GS 29 46 15 4 4 2 0 76 9 367
2014 GS-03 45 18 9 0 18 9 0 70 20 11
2014 GS-04 29 46 8 4 8 6 0 80 12 52
2014 GS-05 37 41 13 3 4 2 0 79 7 112
2014 GS-06 22 48 19 7 4 0 0 70 11 83
2014 GS-07 22 54 21 2 2 0 0 75 4 56
2014 GS-08 30 50 13 7 0 0 0 80 7 30
2014 GS-09 21 58 11 5 5 0 0 79 11 19
2011 GS 25 45 17 6 6 1 0 71 12 406
2011 GS-04 26 44 15 5 7 2 1 72 12 117
2011 GS-05 23 51 14 0 9 3 0 76 9 35
2011 GS-06 28 43 15 5 7 2 0 72 12 107
2011 GS-07 25 45 19 6 4 1 0 70 10 89
2011 GS-08 18 41 18 12 12 0 0 59 24 17
2011 GS-09 19 48 24 10 0 0 0 67 10 21

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 41 12 10 7 0 0 71 17 366
2017 GS-03 38 35 5 17 5 0 0 73 22 60
2017 GS-04 35 36 10 8 11 0 0 71 19 37
2017 GS-05 34 37 12 8 9 0 0 71 16 116
2017 GS-06 14 54 20 12 0 0 0 68 12 50
2017 GS-07 26 47 11 9 7 0 0 74 15 46
2017 GS-08 29 45 12 3 12 0 0 74 14 35
2014 GS 32 41 11 9 6 0 0 73 15 367
2014 GS-03 54 28 0 0 18 0 0 82 18 11
2014 GS-04 31 37 13 13 4 2 0 69 17 52
2014 GS-05 43 36 9 8 4 0 0 79 13 112
2014 GS-06 22 44 16 10 8 0 0 66 18 83
2014 GS-07 25 52 7 9 5 0 2 78 15 56
2014 GS-08 33 47 7 10 3 0 0 80 13 30
2014 GS-09 21 47 16 5 11 0 0 68 16 19
2011 GS 31 41 14 7 7 0 0 72 13 407
2011 GS-04 33 41 14 5 8 0 0 74 13 118
2011 GS-05 32 38 18 0 9 3 0 73 9 34
2011 GS-06 34 43 10 5 7 1 0 77 12 107
2011 GS-07 29 39 18 11 3 0 0 68 14 90
2011 GS-08 12 47 24 0 18 0 0 59 18 17
2011 GS-09 33 43 10 10 5 0 0 76 14 21
2008 GS 27 47 13 10 4 0 0 74 14 303
2008 GS-04 29 46 12 8 5 0 0 75 13 100
2008 GS-05 29 50 8 8 4 0 0 79 13 24
2008 GS-06 29 42 15 10 5 0 0 71 15 62
2008 GS-07 20 51 14 11 4 0 0 71 14 76
2008 GS-09 33 42 17 4 4 0 0 75 8 24

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 20 32 23 10 13 1 1 53 24 366
2017 GS-03 23 22 25 15 12 2 2 47 28 60
2017 GS-04 33 30 21 8 5 2 0 65 14 37
2017 GS-05 22 29 25 8 16 2 0 51 24 116
2017 GS-06 6 40 24 16 14 0 0 46 30 50
2017 GS-07 26 32 18 9 13 2 0 60 22 46
2017 GS-08 9 54 23 3 12 0 0 63 14 35
2014 GS 24 34 15 10 14 1 2 59 25 367
2014 GS-03 9 54 0 18 18 0 0 63 37 11
2014 GS-04 19 21 18 13 23 2 4 42 38 52
2014 GS-05 35 27 13 7 14 1 3 64 22 112
2014 GS-06 16 34 23 12 15 0 1 50 27 83
2014 GS-07 21 41 9 11 16 2 0 64 27 56
2014 GS-08 37 43 13 0 7 0 0 80 7 30
2014 GS-09 5 68 21 5 0 0 0 74 5 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 44 19 7 3 1 1 70 10 360
2017 GS-03 24 39 22 8 3 2 2 65 12 59
2017 GS-04 34 39 16 8 3 0 0 73 11 36
2017 GS-05 26 47 19 4 2 2 0 74 6 114
2017 GS-06 14 50 26 8 2 0 0 64 10 50
2017 GS-07 29 49 11 7 2 0 2 79 9 45
2017 GS-08 32 40 9 17 3 0 0 71 20 35
2014 GS 27 43 16 6 3 3 1 74 10 365
2014 GS-03 39 30 30 0 0 0 0 70 0 10
2014 GS-04 29 45 10 9 2 4 2 78 12 52
2014 GS-05 32 30 22 3 5 6 1 67 9 112
2014 GS-06 23 43 18 6 4 4 2 70 10 82
2014 GS-07 16 59 13 11 2 0 0 75 13 56
2014 GS-08 33 47 10 10 0 0 0 80 10 30
2014 GS-09 37 58 5 0 0 0 0 95 0 19
2011 GS 24 46 16 5 6 2 1 72 11 407
2011 GS-04 33 34 18 2 7 4 2 72 9 117
2011 GS-05 17 54 23 3 3 0 0 71 6 35
2011 GS-06 24 46 15 6 6 3 1 73 12 107
2011 GS-07 14 54 16 9 7 0 0 69 16 90
2011 GS-08 18 41 18 6 12 0 6 63 19 17
2011 GS-09 24 67 5 0 5 0 0 90 5 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 29 38 15 9 6 2 1 69 15 363
2017 GS-03 32 33 15 12 5 2 2 67 17 60
2017 GS-04 38 28 17 8 6 3 0 68 15 36
2017 GS-05 29 37 16 8 8 2 0 68 16 115
2017 GS-06 18 56 12 6 8 0 0 74 14 50
2017 GS-07 28 39 15 9 7 2 0 69 16 46
2017 GS-08 35 40 17 9 0 0 0 74 9 35
2014 GS 30 40 14 7 6 2 0 72 14 365
2014 GS-03 45 28 9 0 18 0 0 72 18 11
2014 GS-04 25 51 10 6 6 4 0 78 12 52
2014 GS-05 35 32 12 8 8 4 1 71 17 111
2014 GS-06 26 41 18 7 6 1 0 68 14 82
2014 GS-07 22 45 16 9 5 3 0 69 15 56
2014 GS-08 43 37 17 3 0 0 0 80 3 30
2014 GS-09 21 58 21 0 0 0 0 79 0 19
2011 GS 30 40 13 6 6 4 0 74 12 407
2011 GS-04 33 38 10 7 7 4 1 75 14 117
2011 GS-05 29 40 14 3 6 9 0 75 9 35
2011 GS-06 33 34 17 6 6 5 1 70 12 107
2011 GS-07 26 47 12 9 3 3 0 75 13 90
2011 GS-08 35 41 6 6 12 0 0 76 18 17
2011 GS-09 38 38 14 0 5 5 0 80 5 21
2008 GS 28 45 10 7 8 2 0 74 15 302
2008 GS-04 30 40 11 8 8 3 0 72 16 100
2008 GS-05 25 38 17 8 8 4 0 65 17 24
2008 GS-06 27 42 10 11 10 0 0 69 21 62
2008 GS-07 22 53 12 4 7 3 0 77 11 76
2008 GS-09 42 42 4 4 8 0 0 83 13 24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 37 26 8 8 2 1 57 16 362
2017 GS-03 20 32 33 8 2 5 0 54 11 60
2017 GS-04 25 36 11 11 11 3 3 65 24 36
2017 GS-05 16 41 25 7 11 0 0 57 17 115
2017 GS-06 8 36 32 12 6 4 2 47 19 50
2017 GS-07 22 31 32 7 4 4 0 55 11 46
2017 GS-08 27 53 15 3 3 0 0 79 6 34
2014 GS 18 40 19 9 10 4 1 61 19 367
2014 GS-03 54 18 9 0 18 0 0 72 18 11
2014 GS-04 13 42 18 4 17 4 2 58 22 52
2014 GS-05 15 43 18 6 11 7 0 63 18 112
2014 GS-06 11 42 17 16 10 2 2 56 27 83
2014 GS-07 22 34 19 14 7 3 0 58 22 56
2014 GS-08 30 43 17 7 3 0 0 73 10 30
2014 GS-09 26 42 32 0 0 0 0 68 0 19
2011 GS 13 41 22 9 9 4 2 57 19 408
2011 GS-04 14 44 18 9 10 3 2 61 21 118
2011 GS-05 23 40 14 3 9 11 0 71 13 35
2011 GS-06 8 34 24 13 13 5 3 45 28 107
2011 GS-07 12 48 21 11 6 1 1 61 17 90
2011 GS-08 18 29 41 0 12 0 0 47 12 17
2011 GS-09 14 38 33 0 5 5 5 58 5 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 34 16 13 18 2 0 53 31 361
2017 GS-03 24 27 25 8 12 3 0 53 21 59
2017 GS-04 19 32 20 9 17 3 0 53 27 35
2017 GS-05 20 34 11 14 19 2 0 55 34 115
2017 GS-06 8 40 16 15 16 4 0 50 33 50
2017 GS-07 13 37 18 18 15 0 0 50 33 46
2017 GS-08 17 45 9 12 17 0 0 63 29 35
2014 GS 16 36 18 13 12 5 0 55 26 366
2014 GS-03 28 17 18 9 28 0 0 45 37 11
2014 GS-04 19 25 22 15 15 4 0 46 32 52
2014 GS-05 18 29 26 8 13 5 0 50 23 112
2014 GS-06 12 42 11 16 13 6 0 58 31 83
2014 GS-07 16 40 18 18 4 4 0 59 23 55
2014 GS-08 17 47 7 20 7 3 0 66 28 30
2014 GS-09 16 47 21 0 11 5 0 67 11 19
2011 GS 16 35 17 14 14 2 1 54 29 407
2011 GS-04 21 31 15 15 15 3 1 53 31 117
2011 GS-05 23 31 31 9 6 0 0 54 14 35
2011 GS-06 16 33 18 14 16 3 1 50 31 107
2011 GS-07 10 48 10 18 12 2 0 59 31 90
2011 GS-08 18 29 18 18 18 0 0 47 35 17
2011 GS-09 19 43 19 10 5 0 5 65 15 21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 47 10 14 7 0 0 70 20 364
2017 GS-03 18 47 13 17 5 0 0 65 22 60
2017 GS-04 29 55 3 8 5 0 0 84 13 37
2017 GS-05 27 46 9 10 8 0 0 73 18 116
2017 GS-06 21 47 17 13 0 2 0 70 13 48
2017 GS-07 18 42 10 20 11 0 0 59 31 46
2017 GS-08 26 42 3 23 6 0 0 68 29 35
2014 GS 21 47 6 17 9 0 0 68 26 367
2014 GS-03 26 37 0 28 9 0 0 63 37 11
2014 GS-04 28 51 5 11 4 0 0 79 15 52
2014 GS-05 27 39 8 19 7 0 0 66 26 112
2014 GS-06 16 53 7 17 7 0 0 69 24 83
2014 GS-07 18 47 7 12 16 0 0 64 29 56
2014 GS-08 20 60 0 20 0 0 0 80 20 30
2014 GS-09 0 32 5 32 32 0 0 32 63 19
2011 GS 29 48 6 12 5 0 0 77 17 406
2011 GS-04 34 44 4 14 3 0 0 79 17 117
2011 GS-05 41 29 18 9 3 0 0 71 12 34
2011 GS-06 29 49 7 12 2 1 0 78 14 107
2011 GS-07 18 62 2 14 3 0 0 80 18 90
2011 GS-08 35 29 6 12 18 0 0 65 29 17
2011 GS-09 38 43 5 5 10 0 0 81 14 21
2008 GS 25 55 6 11 3 0 0 80 13 302
2008 GS-04 28 52 11 6 3 0 0 80 9 100
2008 GS-05 29 50 13 8 0 0 0 79 8 24
2008 GS-06 16 58 5 16 3 0 2 75 20 62
2008 GS-07 19 63 1 15 1 1 0 82 16 75
2008 GS-09 42 50 4 0 4 0 0 92 4 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 28 39 10 13 9 0 0 68 22 366
2017 GS-03 22 43 13 10 10 0 2 66 20 60
2017 GS-04 45 35 3 11 5 0 0 81 16 37
2017 GS-05 30 42 8 12 8 0 0 72 20 116
2017 GS-06 24 38 12 18 6 2 0 63 25 50
2017 GS-07 22 31 17 15 15 0 0 53 31 46
2017 GS-08 37 35 0 17 12 0 0 71 29 35
2014 GS 31 35 10 14 10 0 0 66 24 367
2014 GS-03 28 28 17 9 18 0 0 55 28 11
2014 GS-04 37 32 13 11 6 0 0 69 17 52
2014 GS-05 39 31 9 13 8 0 0 70 21 112
2014 GS-06 23 36 11 18 12 0 0 59 30 83
2014 GS-07 25 36 7 18 14 0 0 61 32 56
2014 GS-08 40 37 0 13 10 0 0 77 23 30
2014 GS-09 11 63 11 5 11 0 0 74 16 19
2011 GS 32 38 9 10 10 0 0 71 20 406
2011 GS-04 35 43 4 11 7 0 0 78 18 117
2011 GS-05 43 23 23 0 11 0 0 66 11 35
2011 GS-06 29 38 10 9 12 1 0 68 22 107
2011 GS-07 26 38 10 13 13 0 0 63 27 90
2011 GS-08 25 38 13 13 13 0 0 63 25 16
2011 GS-09 52 33 5 5 5 0 0 86 10 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 23 45 12 15 5 0 0 68 20 363
2017 GS-03 17 42 19 20 2 0 0 59 22 59
2017 GS-04 30 42 8 19 0 0 0 72 19 36
2017 GS-05 28 44 7 15 7 0 0 71 22 116
2017 GS-06 18 44 18 14 4 2 0 63 18 50
2017 GS-07 24 50 10 11 4 0 0 74 15 46
2017 GS-08 26 48 12 12 3 0 0 74 14 35
2014 GS 27 43 11 11 7 0 0 70 18 367
2014 GS-03 28 54 9 0 9 0 0 82 9 11
2014 GS-04 28 51 10 4 8 0 0 79 11 52
2014 GS-05 28 44 10 11 8 0 0 71 19 112
2014 GS-06 20 45 15 13 7 0 0 65 21 83
2014 GS-07 30 36 9 20 5 0 0 66 25 56
2014 GS-08 43 30 7 13 7 0 0 73 20 30
2014 GS-09 16 47 26 5 5 0 0 63 11 19

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 30 6 2 1 0 1 91 3 363
2017 GS-03 56 31 10 3 0 0 0 86 3 59
2017 GS-04 65 33 0 0 0 0 3 100 0 37
2017 GS-05 64 26 4 4 2 0 0 90 5 115
2017 GS-06 59 33 4 2 0 2 0 94 2 49
2017 GS-07 56 37 2 0 2 0 2 96 2 46
2017 GS-08 60 29 9 3 0 0 0 88 3 35
2014 GS 60 30 4 2 2 0 1 91 4 367
2014 GS-03 72 0 9 9 0 0 9 80 10 11
2014 GS-04 54 34 8 2 0 0 2 90 2 52
2014 GS-05 68 24 4 1 3 1 0 93 3 112
2014 GS-06 61 27 6 2 1 0 2 90 4 83
2014 GS-07 55 36 4 4 2 0 0 91 5 56
2014 GS-08 67 33 0 0 0 0 0 100 0 30
2014 GS-09 26 58 0 11 5 0 0 84 16 19
2011 GS 69 24 4 1 0 1 1 95 2 407
2011 GS-04 75 19 4 1 0 0 1 95 1 118
2011 GS-05 82 12 6 0 0 0 0 94 0 34
2011 GS-06 64 28 3 1 0 2 2 96 1 107
2011 GS-07 66 29 3 1 1 0 0 94 2 90
2011 GS-08 65 24 6 6 0 0 0 88 6 17
2011 GS-09 67 24 0 5 0 5 0 95 5 21
2008 GS 69 23 4 2 2 0 0 92 4 302
2008 GS-04 70 22 4 2 2 0 0 92 4 100
2008 GS-05 67 25 8 0 0 0 0 92 0 24
2008 GS-06 63 29 8 0 0 0 0 92 0 62
2008 GS-07 75 17 1 3 3 1 0 93 5 75
2008 GS-09 63 25 0 4 8 0 0 88 13 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 23 3 2 1 0 1 94 3 365
2017 GS-03 72 23 2 2 0 0 2 97 2 60
2017 GS-04 70 30 0 0 0 0 0 100 0 36
2017 GS-05 77 19 3 1 0 0 0 96 1 116
2017 GS-06 56 30 4 4 2 2 2 89 6 50
2017 GS-07 65 26 2 2 2 0 2 93 4 46
2017 GS-08 71 20 3 0 6 0 0 91 6 35
2014 GS 68 22 5 2 2 0 1 90 4 367
2014 GS-03 63 9 18 0 0 0 9 80 0 11
2014 GS-04 60 30 6 2 0 0 2 92 2 52
2014 GS-05 71 22 4 2 2 0 1 93 3 112
2014 GS-06 70 19 5 2 2 0 1 90 5 83
2014 GS-07 66 20 13 0 2 0 0 86 2 56
2014 GS-08 67 27 0 3 3 0 0 93 7 30
2014 GS-09 63 21 0 11 5 0 0 84 16 19
2011 GS 72 19 3 3 1 0 1 93 4 407
2011 GS-04 76 17 4 2 1 0 0 93 3 118
2011 GS-05 74 26 0 0 0 0 0 100 0 34
2011 GS-06 74 18 2 3 0 1 3 95 3 107
2011 GS-07 66 22 3 7 2 0 0 88 9 90
2011 GS-08 76 12 6 6 0 0 0 88 6 17
2011 GS-09 62 29 0 5 0 5 0 95 5 21
2008 GS 75 17 4 2 1 0 0 93 3 301
2008 GS-04 78 14 4 3 1 0 0 92 4 99
2008 GS-05 79 17 4 0 0 0 0 96 0 24
2008 GS-06 68 21 5 3 3 0 0 89 6 62
2008 GS-07 80 15 4 0 0 1 0 96 0 75
2008 GS-09 67 25 4 0 0 0 4 96 0 24

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 74 12 7 1 2 1 4 90 3 366
2017 GS-03 72 10 7 2 2 0 8 89 4 60
2017 GS-04 68 10 11 3 0 2 5 85 3 37
2017 GS-05 81 9 7 1 1 0 2 91 2 116
2017 GS-06 68 22 6 0 0 0 4 94 0 50
2017 GS-07 80 9 9 0 0 0 2 91 0 46
2017 GS-08 72 14 9 0 3 0 3 88 3 35
2014 GS 75 14 4 2 1 1 4 93 3 367
2014 GS-03 82 0 0 0 0 0 18 100 0 11
2014 GS-04 70 19 4 3 0 2 2 93 3 52
2014 GS-05 86 5 3 1 2 1 3 94 3 112
2014 GS-06 64 21 6 4 0 0 6 90 4 83
2014 GS-07 77 13 4 4 0 0 4 93 4 56
2014 GS-08 70 20 3 0 3 0 3 93 3 30
2014 GS-09 63 26 0 0 0 0 11 100 0 19
2011 GS 73 14 5 1 1 1 5 92 3 408
2011 GS-04 74 13 6 0 2 2 4 92 2 118
2011 GS-05 77 20 0 0 0 0 3 100 0 35
2011 GS-06 66 16 5 2 2 1 8 91 4 107
2011 GS-07 74 14 6 2 0 0 3 92 2 90
2011 GS-08 82 12 0 0 6 0 0 94 6 17
2011 GS-09 71 5 5 5 0 0 14 89 6 21
2008 GS 68 12 5 1 3 1 9 89 5 303
2008 GS-04 66 9 6 0 5 1 13 87 6 100
2008 GS-05 88 13 0 0 0 0 0 100 0 24
2008 GS-06 63 15 8 5 2 0 8 84 7 62
2008 GS-07 74 13 1 1 3 0 8 94 4 76
2008 GS-09 63 13 8 0 8 0 8 82 9 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 75 16 4 1 2 0 2 93 3 365
2017 GS-03 82 12 3 0 2 0 2 95 2 60
2017 GS-04 65 22 5 0 5 0 3 89 6 37
2017 GS-05 85 9 3 0 1 0 2 96 1 115
2017 GS-06 64 30 2 0 0 0 4 98 0 50
2017 GS-07 72 18 7 2 0 0 2 91 2 46
2017 GS-08 77 12 9 0 0 0 3 91 0 35
2014 GS 75 14 6 0 1 0 3 92 1 366
2014 GS-03 82 0 0 0 0 0 18 100 0 11
2014 GS-04 72 17 9 0 0 0 2 91 0 51
2014 GS-05 87 7 3 0 1 1 2 96 1 112
2014 GS-06 66 19 10 0 2 0 2 88 2 83
2014 GS-07 71 16 5 2 2 0 4 91 4 56
2014 GS-08 67 23 7 0 0 0 3 93 0 30
2014 GS-09 68 16 5 0 0 0 11 94 0 19
2011 GS 77 13 3 0 1 0 4 95 2 407
2011 GS-04 82 13 3 0 1 0 1 96 1 117
2011 GS-05 77 23 0 0 0 0 0 100 0 35
2011 GS-06 75 13 2 1 4 1 5 93 5 107
2011 GS-07 79 9 6 1 0 1 4 93 1 90
2011 GS-08 76 12 0 0 0 0 12 100 0 17
2011 GS-09 67 5 10 0 0 0 19 88 0 21
2008 GS 78 8 4 1 2 0 8 93 3 303
2008 GS-04 77 7 2 1 2 1 10 94 3 100
2008 GS-05 92 8 0 0 0 0 0 100 0 24
2008 GS-06 73 11 8 0 3 0 5 88 3 62
2008 GS-07 82 4 1 3 1 0 9 94 4 76
2008 GS-09 71 8 8 0 4 0 8 86 5 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 65 16 7 2 1 2 6 88 4 365
2017 GS-03 58 17 7 2 0 5 12 90 2 60
2017 GS-04 61 17 6 3 3 2 8 87 6 36
2017 GS-05 73 11 9 2 0 2 3 89 2 116
2017 GS-06 50 26 10 2 2 0 10 84 4 50
2017 GS-07 67 20 7 2 2 0 2 89 4 46
2017 GS-08 74 14 6 0 3 0 3 91 3 35
2014 GS 63 20 6 0 1 2 7 91 2 366
2014 GS-03 63 0 0 0 0 18 18 100 0 11
2014 GS-04 55 27 5 0 0 4 10 94 0 52
2014 GS-05 77 12 7 0 0 1 4 93 0 112
2014 GS-06 51 26 7 0 4 4 9 87 4 82
2014 GS-07 64 18 5 2 2 0 9 90 4 56
2014 GS-08 60 27 7 0 0 0 7 93 0 30
2014 GS-09 47 32 11 0 0 0 11 88 0 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 69 19 6 1 1 1 3 91 2 366
2017 GS-03 63 22 7 0 2 0 7 91 2 60
2017 GS-04 67 16 11 0 0 3 3 89 0 37
2017 GS-05 75 18 6 0 0 0 1 94 0 116
2017 GS-06 56 28 8 0 2 2 4 89 2 50
2017 GS-07 76 15 2 4 0 0 2 93 4 46
2017 GS-08 74 12 9 0 3 0 3 88 3 35
2014 GS 65 20 6 2 1 2 4 90 3 367
2014 GS-03 72 0 0 0 0 9 18 100 0 11
2014 GS-04 55 32 4 2 0 2 6 94 2 52
2014 GS-05 77 13 4 1 1 3 2 94 2 112
2014 GS-06 60 25 8 1 2 1 1 88 4 83
2014 GS-07 64 13 9 4 0 4 7 86 4 56
2014 GS-08 57 30 13 0 0 0 0 87 0 30
2014 GS-09 53 21 5 5 5 0 11 82 12 19
2011 GS 68 18 7 1 0 2 3 90 2 407
2011 GS-04 74 14 8 1 0 1 2 90 1 118
2011 GS-05 71 17 9 0 0 0 3 91 0 35
2011 GS-06 57 20 9 1 1 5 8 87 2 106
2011 GS-07 69 20 6 3 0 2 0 91 3 90
2011 GS-08 76 18 0 6 0 0 0 94 6 17
2011 GS-09 71 14 10 0 0 5 0 90 0 21
2008 GS 68 20 7 1 1 1 2 91 2 301
2008 GS-04 69 19 3 2 3 1 3 92 5 100
2008 GS-05 58 29 13 0 0 0 0 88 0 24
2008 GS-06 69 18 11 0 0 0 2 89 0 62
2008 GS-07 71 23 4 1 0 1 0 95 1 75
2008 GS-09 63 17 13 0 0 0 8 86 0 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 27 73 361
2017 GS-03 23 77 60
2017 GS-04 28 72 36
2017 GS-05 26 74 112
2017 GS-06 22 78 50
2017 GS-07 37 63 46
2017 GS-08 32 68 35
2014 GS 30 70 365
2014 GS-03 45 55 11
2014 GS-04 25 75 51
2014 GS-05 24 76 112
2014 GS-06 34 66 82
2014 GS-07 43 57 56
2014 GS-08 27 73 30
2014 GS-09 26 74 19

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 GS 71 96
2017 GS-03 71 14
2017 GS-04 70 10
2017 GS-05 68 28
2017 GS-06 82 11
2017 GS-07 65 17
2017 GS-08 73 11
2014 GS 56 111
2014 GS-04 69 13
2014 GS-05 48 27
2014 GS-06 61 28
2014 GS-07 38 24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GS 52 96
2017 GS-03 57 14
2017 GS-04 51 10
2017 GS-05 50 28
2017 GS-06 55 11
2017 GS-07 59 17
2017 GS-08 45 11
2014 GS 59 111
2014 GS-04 62 13
2014 GS-05 70 27
2014 GS-06 57 28
2014 GS-07 58 24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GS 13 96
2017 GS-03 0 14
2017 GS-04 0 10
2017 GS-05 0 28
2017 GS-08 45 11
2014 GS 17 111
2014 GS-07 25 24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GS 22 96
2017 GS-07 29 17
2014 GS 25 111
2014 GS-05 19 27
2014 GS-06 32 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GS 14 96
2014 GS 13 111
2014 GS-05 19 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GS-03 0 14
2017 GS-05 0 28
2017 GS-06 0 11
2017 GS-07 0 17
2017 GS-08 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 10
2017 GS-06 0 11
2017 GS-08 0 11
2014 GS 8 111
2014 GS-04 0 13
2014 GS-06 18 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 GS 42 97
2017 GS-05 42 29
2017 GS-07 35 17
2017 GS-08 73 11
2014 GS 47 111
2014 GS-04 54 13
2014 GS-05 48 27
2014 GS-06 43 28
2014 GS-07 42 24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 GS 39 97
2017 GS-03 43 14
2017 GS-05 38 29
2017 GS-07 53 17
2014 GS 34 111
2014 GS-05 48 27
2014 GS-06 36 28
2014 GS-07 33 24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 GS 44 97
2017 GS-03 43 14
2017 GS-05 48 29
2017 GS-06 45 11
2017 GS-07 47 17
2017 GS-08 55 11
2014 GS 48 111
2014 GS-04 38 13
2014 GS-05 48 27
2014 GS-06 50 28
2014 GS-07 62 24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 GS 46 97
2017 GS-04 51 10
2017 GS-05 52 29
2017 GS-07 53 17
2017 GS-08 45 11
2014 GS 50 111
2014 GS-05 56 27
2014 GS-06 54 28
2014 GS-07 58 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 GS 35 97
2017 GS-05 41 29
2017 GS-06 45 11
2017 GS-08 55 11
2014 GS 38 111
2014 GS-05 41 27
2014 GS-06 39 28
2014 GS-07 29 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 GS 65 97
2017 GS-03 50 14
2017 GS-04 70 10
2017 GS-05 69 29
2017 GS-06 73 11
2017 GS-07 65 17
2017 GS-08 55 11
2014 GS 63 111
2014 GS-04 77 13
2014 GS-05 59 27
2014 GS-06 64 28
2014 GS-07 62 24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 GS 37 97
2017 GS-03 43 14
2017 GS-05 28 29
2017 GS-06 45 11
2017 GS-07 47 17
2017 GS-08 45 11
2014 GS 37 111
2014 GS-04 38 13
2014 GS-05 44 27
2014 GS-06 32 28
2014 GS-07 20 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 GS-03 0 14
2017 GS-06 0 11
2017 GS-07 0 17
2017 GS-08 0 11
2014 GS-04 0 13
2014 GS-06 0 28
2014 GS-07 0 24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 GS 14 97
2017 GS-05 24 29
2014 GS 14 111
2014 GS-05 26 27
2014 GS-07 0 24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 GS 11 97
2017 GS-05 17 29
2017 GS-06 0 11
2014 GS 17 111
2014 GS-06 21 28
2014 GS-07 21 24

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 GS 49 97
2017 GS-03 50 14
2017 GS-05 42 29
2017 GS-06 64 11
2017 GS-07 53 17
2014 GS 58 111
2014 GS-04 62 13
2014 GS-05 56 27
2014 GS-06 57 28
2014 GS-07 54 24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 GS 42 97
2017 GS-05 31 29
2017 GS-07 65 17
2017 GS-08 55 11
2014 GS 41 111
2014 GS-05 52 27
2014 GS-06 50 28
2014 GS-07 25 24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 10 97
2017 GS-04 0 10
2017 GS-06 0 11
2014 GS 18 111
2014 GS-06 21 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GS 56 97
2017 GS-03 50 14
2017 GS-04 59 10
2017 GS-05 52 29
2017 GS-06 73 11
2017 GS-07 47 17
2017 GS-08 73 11
2014 GS 47 111
2014 GS-05 41 27
2014 GS-06 54 28
2014 GS-07 42 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 GS 32 97
2017 GS-05 24 29
2017 GS-06 55 11
2017 GS-07 41 17
2014 GS 25 111
2014 GS-06 32 28
2014 GS-07 25 24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 GS 7 97
2017 GS-03 0 14
2017 GS-04 0 10
2017 GS-06 0 11
2017 GS-08 0 11
2014 GS 7 111
2014 GS-04 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GS 26 97
2017 GS-05 17 29
2017 GS-07 47 17
2014 GS 28 111
2014 GS-05 26 27
2014 GS-06 29 28
2014 GS-07 33 24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GS 15 97
2017 GS-07 35 17
2014 GS 18 111
2014 GS-06 21 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GS-03 0 14
2017 GS-06 0 11
2017 GS-08 0 11
2014 GS 6 111
2014 GS-04 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GS 17 97
2014 GS 21 111
2014 GS-05 26 27

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 7 97
2017 GS-03 0 14
2017 GS-04 0 10
2014 GS 9 111

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GS 26 97
2017 GS-05 31 29
2014 GS 24 111
2014 GS-04 38 13
2014 GS-05 26 27
2014 GS-06 18 28
2014 GS-07 33 24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GS 13 94
2017 GS-08 0 11
2014 GS 14 104
2014 GS-06 23 26

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GS 14 94
2017 GS-05 18 28
2017 GS-08 0 11
2014 GS 10 104
2014 GS-04 0 13
2014 GS-07 24 21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GS 15 94
2014 GS 10 104

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GS 7 94
2017 GS-05 0 28
2014 GS 7 104

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GS 14 94
2014 GS 10 104

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GS 9 94
2017 GS-07 0 16
2014 GS 15 104
2014 GS-04 0 13
2014 GS-06 19 26

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GS 5 94
2017 GS-03 0 14
2017 GS-06 0 11
2014 GS 9 104
2014 GS-04 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GS 11 94
2014 GS 10 104
2014 GS-04 0 13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GS 12 94
2017 GS-05 0 28
2017 GS-06 0 11
2014 GS 14 104
2014 GS-05 19 26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GS 16 94
2017 GS-05 18 28
2017 GS-06 0 11
2014 GS 21 104
2014 GS-06 31 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 GS 12 94
2014 GS 10 104

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GS 38 94
2017 GS-03 36 14
2017 GS-05 46 28
2017 GS-06 45 11
2017 GS-07 38 16
2014 GS 42 104
2014 GS-04 38 13
2014 GS-05 50 26
2014 GS-06 46 26
2014 GS-07 33 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GS-03 0 14
2017 GS-05 0 28
2017 GS-06 0 11
2017 GS-08 0 11
2014 GS-04 0 13
2014 GS-06 0 26
2014 GS-07 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GS 54 94
2017 GS-03 43 14
2017 GS-05 51 28
2017 GS-06 45 11
2017 GS-07 69 16
2017 GS-08 64 11
2014 GS 66 104
2014 GS-04 54 13
2014 GS-05 69 26
2014 GS-06 73 26
2014 GS-07 57 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GS-03 0 14
2017 GS-05 0 28
2017 GS-06 0 11
2017 GS-08 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 17 94
2017 GS-05 18 28
2014 GS 12 104

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 98 2 95
2017 GS-03 100 0 14
2017 GS-04 90 10 10
2017 GS-05 97 3 28
2017 GS-06 100 0 11
2017 GS-07 100 0 17
2017 GS-08 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 27 25 9 10 10 3 50 22 365
2017 GS-03 22 20 28 7 8 13 2 49 18 60
2017 GS-04 30 18 24 8 5 14 0 56 16 37
2017 GS-05 15 28 22 10 13 10 4 49 26 115
2017 GS-06 8 38 26 8 8 12 0 52 18 50
2017 GS-07 13 24 26 15 13 7 2 41 31 46
2017 GS-08 12 37 29 6 9 6 3 53 16 35
2014 GS 15 32 18 12 13 6 3 52 28 367
2014 GS-03 28 17 18 18 18 0 0 45 37 11
2014 GS-04 15 35 13 15 11 6 4 56 30 52
2014 GS-05 17 29 20 6 15 9 4 53 25 112
2014 GS-06 11 32 17 11 16 12 1 50 31 83
2014 GS-07 14 38 14 22 11 2 0 53 33 56
2014 GS-08 17 33 20 13 13 0 3 52 28 30
2014 GS-09 16 42 32 5 5 0 0 58 11 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 23 34 20 10 9 3 0 60 19 363
2017 GS-03 27 29 27 10 5 2 0 57 16 59
2017 GS-04 31 25 19 6 8 11 0 63 16 36
2017 GS-05 25 32 19 11 11 1 0 58 23 115
2017 GS-06 20 33 22 12 8 4 0 56 21 50
2017 GS-07 15 44 17 11 11 2 0 60 22 46
2017 GS-08 17 42 23 9 6 3 0 61 15 35
2014 GS 20 36 21 8 11 3 1 58 19 367
2014 GS-03 28 36 9 9 18 0 0 63 28 11
2014 GS-04 19 35 21 8 11 4 2 58 20 52
2014 GS-05 22 36 24 4 12 3 1 59 16 112
2014 GS-06 16 36 22 12 10 5 0 54 23 83
2014 GS-07 20 38 20 11 11 2 0 58 22 56
2014 GS-08 23 33 20 7 17 0 0 57 23 30
2014 GS-09 26 47 16 11 0 0 0 74 11 19
2011 GS 25 41 15 8 8 2 0 68 16 407
2011 GS-04 26 35 17 9 9 3 0 64 19 117
2011 GS-05 23 43 17 11 3 3 0 68 15 35
2011 GS-06 24 40 14 7 10 4 0 67 18 107
2011 GS-07 23 50 14 7 6 0 0 73 12 90
2011 GS-08 29 41 12 0 18 0 0 71 18 17
2011 GS-09 33 43 10 10 0 5 0 80 10 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 10 90 365
2017 GS-03 12 88 60
2017 GS-05 7 93 116
2017 GS-06 16 84 49
2014 GS 12 88 365
2014 GS-04 10 90 52
2014 GS-05 12 88 111
2014 GS-06 16 84 83
2014 GS-07 9 91 56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 GS 43 37
2014 GS 48 42
2014 GS-05 50 12
2014 GS-06 62 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GS 54 37
2014 GS 71 42
2014 GS-05 58 12
2014 GS-06 77 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 GS-06 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GS 32 37
2014 GS 14 42

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GS 24 37
2014 GS 12 42

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GS 14 37
2014 GS-06 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 GS 16 37
2014 GS-05 0 12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 GS 19 37
2014 GS-05 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 GS-05 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 GS-05 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 GS 22 37
2014 GS-06 0 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 GS 30 37
2014 GS 26 42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 GS-06 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 GS-06 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 GS 19 37
2014 GS 19 42
2014 GS-06 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 GS 0 37
2014 GS-05 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 19 37
2014 GS 40 42
2014 GS-06 54 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GS 27 37
2014 GS 35 43
2014 GS-06 38 13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 GS 24 37
2014 GS 23 43

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GS 14 37
2014 GS 25 43

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 GS 12 43

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GS 14 37
2014 GS 14 43

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 GS-05 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GS 49 37
2014 GS 37 43
2014 GS-05 46 13
2014 GS-06 38 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GS 24 34
2014 GS 13 39

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GS 18 34

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GS 15 34
2014 GS-05 0 11
2014 GS-06 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 GS-05 0 11
2014 GS-06 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GS 0 34
2014 GS-06 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GS-06 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GS-05 0 11
2014 GS-06 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GS 21 34
2014 GS 13 39

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GS 18 34
2014 GS 13 39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GS 21 34
2014 GS 13 39
2014 GS-06 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GS 29 34
2014 GS 25 39

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GS 0 34
2014 GS 0 39
2014 GS-05 0 11
2014 GS-06 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GS 44 34
2014 GS 62 39
2014 GS-05 64 11
2014 GS-06 50 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GS 0 34

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 97 3 37

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 16 33 26 5 4 12 3 58 11 365
2017 GS-03 25 25 35 2 0 12 2 58 2 60
2017 GS-04 19 32 30 3 5 5 5 57 9 37
2017 GS-05 13 34 24 4 7 18 1 58 13 115
2017 GS-06 10 44 20 12 4 6 4 60 18 50
2017 GS-07 20 31 30 2 4 9 4 58 8 46
2017 GS-08 14 40 23 9 0 14 0 63 10 35
2014 GS 19 32 23 6 5 11 5 60 13 367
2014 GS-03 37 17 9 0 18 9 9 66 23 11
2014 GS-04 19 35 15 8 4 17 2 67 14 52
2014 GS-05 18 28 22 6 6 13 6 57 16 112
2014 GS-06 15 29 30 5 5 12 5 52 12 83
2014 GS-07 25 32 23 9 4 4 4 62 14 56
2014 GS-08 20 43 20 0 7 7 3 70 7 30
2014 GS-09 16 53 21 5 5 0 0 68 11 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 41 22 5 4 5 1 67 10 364
2017 GS-03 27 30 28 5 0 8 2 63 6 60
2017 GS-04 22 40 27 3 3 3 3 66 6 37
2017 GS-05 23 41 22 4 6 4 0 67 10 114
2017 GS-06 16 40 22 14 2 6 0 59 17 50
2017 GS-07 22 48 19 2 4 4 0 73 7 46
2017 GS-08 17 51 17 9 3 3 0 70 12 35
2014 GS 28 32 22 7 4 6 1 65 12 366
2014 GS-03 46 17 0 9 18 0 9 70 30 11
2014 GS-04 23 33 19 8 4 13 0 65 13 52
2014 GS-05 32 29 22 4 4 6 2 67 9 112
2014 GS-06 24 29 29 8 4 6 0 56 13 83
2014 GS-07 27 33 20 11 2 5 2 65 14 55
2014 GS-08 27 43 17 10 0 3 0 72 10 30
2014 GS-09 26 47 21 5 0 0 0 74 5 19
2011 GS 30 44 14 5 4 3 0 76 9 408
2011 GS-04 30 40 16 6 4 4 0 73 11 118
2011 GS-05 31 40 20 3 6 0 0 71 9 35
2011 GS-06 24 50 10 7 5 4 0 77 13 107
2011 GS-07 31 48 14 3 2 1 0 80 6 90
2011 GS-08 41 41 6 0 12 0 0 82 12 17
2011 GS-09 38 48 14 0 0 0 0 86 0 21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 17 83 363
2017 GS-03 8 92 59
2017 GS-04 25 75 37
2017 GS-05 15 85 115
2017 GS-06 24 76 50
2017 GS-07 24 76 45
2014 GS 17 83 366
2014 GS-04 17 83 52
2014 GS-05 11 89 111
2014 GS-06 19 81 83
2014 GS-07 27 73 56
2014 GS-08 17 83 30

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 69 31 62
2017 GS-05 58 42 17
2017 GS-06 93 7 12
2017 GS-07 63 37 11
2014 GS 75 25 63
2014 GS-05 50 50 12
2014 GS-06 88 13 16
2014 GS-07 87 13 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 44 28 9 9 7 2 0 74 17 43
2017 GS-05 39 31 10 10 9 0 0 70 19 10
2017 GS-06 45 45 9 0 0 0 0 91 0 11
2014 GS 41 28 15 6 7 2 0 71 13 46
2014 GS-06 57 29 7 7 0 0 0 86 7 14
2014 GS-07 46 31 15 8 0 0 0 77 8 13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 24 49 14 6 4 1 2 75 11 366
2017 GS-03 20 33 23 10 7 0 7 57 18 60
2017 GS-04 19 48 8 11 5 5 3 73 18 37
2017 GS-05 20 49 16 6 5 3 0 72 12 116
2017 GS-06 18 58 16 6 0 0 2 77 6 50
2017 GS-07 35 56 9 0 0 0 0 91 0 46
2017 GS-08 40 51 0 3 3 0 3 94 6 35
2014 GS 18 53 15 6 3 2 2 74 10 367
2014 GS-03 28 45 0 9 0 0 18 89 11 11
2014 GS-04 8 62 15 4 6 2 4 74 10 52
2014 GS-05 20 43 22 5 4 5 1 67 10 112
2014 GS-06 12 54 15 12 6 0 1 67 18 83
2014 GS-07 18 61 16 4 0 0 2 80 4 56
2014 GS-08 40 53 7 0 0 0 0 93 0 30
2014 GS-09 32 63 5 0 0 0 0 95 0 19
2011 GS 18 53 13 6 4 2 3 76 10 407
2011 GS-04 16 45 18 8 6 4 3 66 15 117
2011 GS-05 9 51 20 3 3 11 3 70 7 35
2011 GS-06 17 56 12 5 7 1 3 76 12 107
2011 GS-07 18 63 8 10 0 0 1 82 10 90
2011 GS-08 47 47 0 0 0 0 6 100 0 17
2011 GS-09 29 57 0 0 0 0 14 100 0 21
2008 GS 21 48 14 8 4 1 4 73 12 304
2008 GS-04 14 47 18 14 6 1 1 62 20 101
2008 GS-05 21 33 21 4 8 13 0 62 14 24
2008 GS-06 23 52 15 8 3 0 0 74 11 62
2008 GS-07 21 61 8 4 3 0 4 85 7 76
2008 GS-09 38 29 4 0 0 0 29 94 0 24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 35 23 14 12 5 2 47 28 364
2017 GS-03 12 32 17 13 12 10 5 51 29 60
2017 GS-04 3 34 23 17 9 6 9 43 30 35
2017 GS-05 11 30 29 11 16 3 0 42 28 116
2017 GS-06 2 44 30 14 6 2 2 48 21 50
2017 GS-07 11 30 20 22 13 4 0 43 37 46
2017 GS-08 6 51 12 14 9 9 0 62 25 35
2014 GS 9 31 25 15 11 7 2 44 28 367
2014 GS-03 28 17 18 0 18 0 18 55 23 11
2014 GS-04 8 30 19 13 13 13 4 45 32 52
2014 GS-05 11 28 23 13 11 11 3 45 28 112
2014 GS-06 5 31 29 19 12 2 1 37 33 83
2014 GS-07 9 36 32 14 7 2 0 46 22 56
2014 GS-08 7 40 23 17 7 3 3 50 25 30
2014 GS-09 16 37 21 16 11 0 0 53 26 19
2011 GS 12 38 19 11 9 8 2 55 23 407
2011 GS-04 14 25 24 11 15 10 2 44 29 117
2011 GS-05 23 23 26 11 0 14 3 55 14 35
2011 GS-06 6 45 14 14 9 9 3 57 27 107
2011 GS-07 13 46 20 12 6 2 1 61 18 90
2011 GS-08 6 47 6 6 24 6 6 60 33 17
2011 GS-09 24 57 19 0 0 0 0 81 0 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 37 17 7 3 4 2 72 11 366
2017 GS-03 30 32 20 7 0 7 5 70 8 60
2017 GS-04 30 35 21 5 3 3 3 69 9 37
2017 GS-05 38 35 12 7 4 3 0 76 12 116
2017 GS-06 16 40 30 8 2 2 2 58 11 50
2017 GS-07 28 41 13 15 0 2 0 71 16 46
2017 GS-08 43 37 12 6 0 0 3 82 6 35
2014 GS 30 42 14 5 5 2 1 75 11 367
2014 GS-03 45 9 9 0 18 0 18 66 23 11
2014 GS-04 21 43 11 6 10 6 4 70 17 52
2014 GS-05 36 37 13 5 6 3 0 74 12 112
2014 GS-06 17 53 17 7 6 0 0 70 13 83
2014 GS-07 38 34 20 5 0 2 2 74 6 56
2014 GS-08 33 57 7 3 0 0 0 90 3 30
2014 GS-09 37 53 5 0 5 0 0 89 5 19
2011 GS 33 40 11 5 4 4 3 78 10 407
2011 GS-04 42 28 13 5 3 7 2 77 9 117
2011 GS-05 40 29 17 6 3 3 3 73 9 35
2011 GS-06 25 45 10 7 6 4 4 76 13 107
2011 GS-07 28 51 11 3 3 2 1 82 7 90
2011 GS-08 29 29 12 6 12 6 6 67 20 17
2011 GS-09 33 43 5 5 0 0 14 89 6 21
2008 GS 23 46 13 8 3 5 3 75 11 304
2008 GS-04 18 50 15 9 1 8 0 73 11 101
2008 GS-05 13 38 17 17 4 13 0 57 24 24
2008 GS-06 26 45 18 6 2 3 0 73 8 62
2008 GS-07 26 51 7 5 7 0 4 81 12 76
2008 GS-09 33 38 4 0 0 0 25 94 0 24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 38 21 8 6 5 2 62 15 364
2017 GS-03 30 25 23 8 2 7 5 62 11 60
2017 GS-04 11 38 24 11 8 5 3 53 21 37
2017 GS-05 17 36 22 10 9 6 0 57 20 114
2017 GS-06 12 42 32 6 4 2 2 56 11 50
2017 GS-07 22 43 15 9 7 4 0 68 16 46
2017 GS-08 35 42 14 6 0 0 3 79 6 35
2014 GS 23 36 18 9 8 3 2 62 18 367
2014 GS-03 36 18 9 0 18 0 18 66 23 11
2014 GS-04 21 26 15 19 8 6 6 53 30 52
2014 GS-05 21 30 26 8 9 5 0 55 18 112
2014 GS-06 18 41 19 7 12 1 1 60 20 83
2014 GS-07 29 41 16 5 5 2 2 72 11 56
2014 GS-08 30 50 3 17 0 0 0 80 17 30
2014 GS-09 32 47 11 0 11 0 0 79 11 19
2011 GS 26 40 15 7 7 4 3 70 14 407
2011 GS-04 24 38 15 9 6 7 2 67 17 117
2011 GS-05 34 26 23 6 9 0 3 62 15 35
2011 GS-06 24 41 13 7 7 4 3 70 16 107
2011 GS-07 24 48 14 6 4 2 1 75 10 90
2011 GS-08 24 29 12 6 18 6 6 60 27 17
2011 GS-09 38 33 10 5 0 0 14 83 6 21
2008 GS 22 44 11 10 7 3 3 70 18 303
2008 GS-04 15 43 15 10 10 6 1 62 22 100
2008 GS-05 21 33 17 13 4 8 4 62 19 24
2008 GS-06 24 47 13 15 2 0 0 71 16 62
2008 GS-07 18 55 7 4 9 3 4 79 14 76
2008 GS-09 42 33 0 4 4 0 17 90 10 24
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 44 33 8 8 6 0 0 78 14 364
2017 GS-03 47 27 8 12 3 0 2 76 16 59
2017 GS-04 51 33 5 5 5 0 0 84 11 37
2017 GS-05 55 26 5 6 8 0 0 81 14 115
2017 GS-06 22 46 18 8 6 0 0 68 14 50
2017 GS-07 37 37 11 7 7 2 0 75 13 46
2017 GS-08 42 37 6 12 3 0 0 80 14 35

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 32 14 7 5 1 0 74 12 364
2017 GS-03 44 31 17 3 3 2 0 76 7 59
2017 GS-04 54 27 11 0 5 0 3 83 6 37
2017 GS-05 54 25 10 4 6 1 0 80 11 115
2017 GS-06 20 42 20 18 0 0 0 62 18 50
2017 GS-07 35 32 18 9 7 0 0 67 15 46
2017 GS-08 43 31 12 12 3 0 0 74 14 35

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 41 20 9 7 3 1 62 16 365
2017 GS-03 20 40 18 12 7 3 0 62 19 60
2017 GS-04 16 48 11 8 11 5 0 68 20 37
2017 GS-05 24 41 19 5 7 3 1 67 13 115
2017 GS-06 8 35 34 14 6 0 2 44 21 50
2017 GS-07 15 47 18 4 11 4 0 66 16 46
2017 GS-08 26 37 25 9 0 3 0 65 9 35

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 32 23 15 19 1 0 43 34 364
2017 GS-03 12 30 25 13 20 0 0 42 33 60
2017 GS-04 19 29 22 11 16 2 0 50 28 37
2017 GS-05 12 35 24 11 18 0 0 47 29 115
2017 GS-06 4 30 27 20 19 0 0 34 39 49
2017 GS-07 11 30 20 22 18 0 0 41 39 46
2017 GS-08 6 35 14 23 20 3 0 41 44 35

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 11 16 21 41 0 1 20 63 365
2017 GS-03 5 7 17 20 52 0 0 12 72 60
2017 GS-04 5 8 22 38 27 0 0 14 64 37
2017 GS-05 13 14 19 21 31 0 2 27 54 116
2017 GS-06 8 12 14 21 42 0 2 21 64 49
2017 GS-07 8 15 13 11 53 0 0 23 63 46
2017 GS-08 6 12 12 14 55 0 3 18 70 35

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 28 28 12 9 0 1 50 21 365
2017 GS-03 28 27 30 7 7 0 2 56 14 60
2017 GS-04 19 38 27 13 3 0 0 57 16 37
2017 GS-05 24 27 27 11 11 0 0 51 22 116
2017 GS-06 20 31 28 8 8 0 4 53 17 49
2017 GS-07 13 22 32 20 13 0 0 35 33 46
2017 GS-08 9 35 28 14 14 0 0 43 29 35

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 31 23 9 6 1 1 62 15 364
2017 GS-03 40 23 22 2 7 3 3 68 9 60
2017 GS-04 31 34 22 5 8 0 0 65 14 36
2017 GS-05 32 27 24 10 5 0 1 60 16 116
2017 GS-06 30 37 16 4 8 0 4 70 13 49
2017 GS-07 18 32 31 13 7 0 0 50 20 46
2017 GS-08 14 37 28 17 3 0 0 52 20 35

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 15 24 24 18 19 1 0 39 37 364
2017 GS-03 12 35 18 15 20 0 0 47 35 60
2017 GS-04 14 38 13 21 14 0 0 52 35 37
2017 GS-05 19 21 23 19 17 1 0 40 37 116
2017 GS-06 16 19 35 10 16 2 2 36 28 49
2017 GS-07 12 13 28 22 24 0 0 26 46 46
2017 GS-08 3 18 29 24 27 0 0 21 50 34

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 49 23 13 4 3 0 8 79 7 365
2017 GS-03 42 32 12 3 10 0 2 75 14 60
2017 GS-04 36 29 22 3 0 0 11 72 3 37
2017 GS-05 59 16 6 3 2 1 12 87 6 116
2017 GS-06 51 25 10 4 2 0 8 82 7 49
2017 GS-07 41 22 24 7 4 0 2 64 11 46
2017 GS-08 51 23 14 0 3 0 9 81 3 35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 28 24 9 4 0 1 64 12 365
2017 GS-03 43 23 20 7 5 0 2 68 12 60
2017 GS-04 19 49 29 3 0 0 0 68 3 37
2017 GS-05 38 21 26 10 4 0 0 59 15 116
2017 GS-06 36 22 32 6 2 0 2 59 8 50
2017 GS-07 31 29 20 13 4 0 2 61 18 45
2017 GS-08 28 35 17 12 6 0 3 64 18 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 29 33 18 11 8 1 0 62 19 364
2017 GS-03 43 25 10 13 7 2 0 69 20 60
2017 GS-04 27 44 16 8 5 0 0 71 13 37
2017 GS-05 30 29 24 8 10 0 0 59 17 116
2017 GS-06 30 31 21 10 4 2 2 64 15 49
2017 GS-07 18 41 13 15 13 0 0 58 28 46
2017 GS-08 26 28 20 14 12 0 0 54 26 35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 26 31 22 12 9 0 0 57 21 364
2017 GS-03 38 28 10 12 12 0 0 67 23 60
2017 GS-04 19 46 16 16 3 0 0 65 19 37
2017 GS-05 30 25 29 9 8 0 0 55 16 116
2017 GS-06 30 29 24 10 6 0 0 59 16 49
2017 GS-07 15 32 28 13 9 2 0 49 22 46
2017 GS-08 12 37 19 23 9 0 0 49 32 35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 31 18 13 8 0 0 62 21 365
2017 GS-03 33 28 13 13 12 0 0 62 25 60
2017 GS-04 38 27 21 11 3 0 0 65 14 37
2017 GS-05 34 29 18 10 8 0 1 63 18 116
2017 GS-06 26 31 25 12 6 0 0 57 18 49
2017 GS-07 22 34 15 18 9 2 0 57 27 46
2017 GS-08 23 37 14 17 9 0 0 60 26 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 34 21 7 4 1 1 67 12 360
2017 GS-03 45 22 25 3 3 0 2 68 7 60
2017 GS-04 33 44 14 3 3 3 0 80 6 36
2017 GS-05 38 29 22 7 4 0 1 67 11 114
2017 GS-06 23 40 25 6 4 2 0 64 11 48
2017 GS-07 22 36 22 15 4 0 0 58 19 45
2017 GS-08 11 58 14 12 6 0 0 68 17 35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 29 19 7 4 0 1 69 12 365
2017 GS-03 40 25 23 5 7 0 0 65 12 60
2017 GS-04 30 48 19 3 0 0 0 78 3 37
2017 GS-05 45 25 16 10 3 0 0 70 14 116
2017 GS-06 34 40 16 8 2 0 0 74 10 50
2017 GS-07 38 18 26 7 7 0 4 59 14 45
2017 GS-08 40 32 20 9 0 0 0 71 9 35

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 22 10 6 4 0 1 80 10 364
2017 GS-03 53 25 12 7 2 0 2 80 8 60
2017 GS-04 62 24 6 6 0 3 0 88 6 36
2017 GS-05 57 19 12 5 5 0 2 77 10 116
2017 GS-06 54 30 2 6 8 0 0 84 14 50
2017 GS-07 56 18 15 7 4 0 0 74 11 46
2017 GS-08 57 26 9 3 3 0 3 85 6 35

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 31 20 9 5 0 1 65 14 365
2017 GS-03 40 28 20 7 3 0 2 69 10 60
2017 GS-04 33 43 11 14 0 0 0 75 14 37
2017 GS-05 35 28 21 10 6 0 0 63 16 116
2017 GS-06 28 36 22 8 6 0 0 64 14 50
2017 GS-07 31 27 27 7 9 0 0 57 16 45
2017 GS-08 28 37 20 6 6 0 3 67 12 35

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 26 12 5 6 1 1 76 12 363
2017 GS-03 47 24 22 7 0 0 0 71 7 59
2017 GS-04 52 27 5 14 3 0 0 78 16 37
2017 GS-05 56 23 11 4 7 0 0 78 11 115
2017 GS-06 44 34 8 4 8 2 0 79 12 50
2017 GS-07 44 25 16 7 9 0 0 69 16 45
2017 GS-08 43 34 12 0 6 3 3 82 6 35

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 26 13 6 1 0 6 79 7 365
2017 GS-03 60 17 13 7 0 0 3 79 7 60
2017 GS-04 54 22 5 8 0 0 10 85 9 37
2017 GS-05 54 22 8 4 2 0 10 85 7 116
2017 GS-06 54 28 10 4 0 2 2 85 4 50
2017 GS-07 31 40 20 7 2 0 0 71 9 45
2017 GS-08 23 42 26 3 3 0 3 67 6 35

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 23 10 2 1 1 3 86 3 362
2017 GS-03 65 20 10 3 0 0 2 86 3 60
2017 GS-04 56 22 8 6 0 3 5 85 6 36
2017 GS-05 57 26 10 1 2 1 3 87 3 116
2017 GS-06 72 14 10 0 2 2 0 87 2 49
2017 GS-07 46 29 18 2 2 2 0 77 5 45
2017 GS-08 59 27 6 0 3 0 6 91 3 34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 24 9 6 6 0 3 78 12 365
2017 GS-03 37 20 12 13 15 0 3 59 29 60
2017 GS-04 33 38 14 5 8 0 2 72 14 37
2017 GS-05 60 21 10 2 4 0 3 83 6 115
2017 GS-06 54 24 10 10 2 0 0 78 12 50
2017 GS-07 58 26 4 7 2 0 2 87 9 46
2017 GS-08 68 23 0 0 3 0 6 97 3 35

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 53 29 13 3 1 0 2 83 4 364
2017 GS-03 58 22 12 7 0 0 2 81 7 60
2017 GS-04 30 43 14 11 0 0 2 75 11 37
2017 GS-05 55 30 10 2 2 0 1 86 4 115
2017 GS-06 58 30 10 0 2 0 0 88 2 50
2017 GS-07 62 18 11 2 4 0 2 82 7 45
2017 GS-08 42 32 20 0 0 0 6 79 0 35

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 23 36 17 11 1 1 35 29 365
2017 GS-03 10 17 40 18 12 2 2 28 31 60
2017 GS-04 11 30 33 17 8 0 0 41 25 36
2017 GS-05 16 28 33 15 9 0 0 44 23 116
2017 GS-06 10 22 38 18 8 2 2 33 27 50
2017 GS-07 9 15 35 28 13 0 0 24 41 46
2017 GS-08 3 22 40 17 17 0 0 25 35 35

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 22 35 20 10 0 0 29 35 363
2017 GS-03 10 33 30 20 7 0 0 27 43 60
2017 GS-04 8 16 41 24 8 2 0 33 25 37
2017 GS-05 12 14 41 18 14 0 0 32 27 114
2017 GS-06 14 23 31 18 14 0 0 32 37 49
2017 GS-07 15 26 34 18 4 0 2 22 43 46
2017 GS-08 17 37 19 23 3 0 0 26 55 35
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 14 21 16 35 1 0 14 86 366
2017 GS-03 7 3 23 25 42 0 0 7 93 60
2017 GS-04 19 5 29 18 27 0 0 19 81 37
2017 GS-05 15 22 21 12 29 1 0 15 85 116
2017 GS-06 10 12 22 12 42 2 0 10 90 50
2017 GS-07 12 20 13 7 48 0 0 12 88 46
2017 GS-08 17 6 23 28 26 0 0 17 83 35

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 33 313
2017 GS-03 52 56
2017 GS-04 33 30
2017 GS-05 27 97
2017 GS-06 21 44
2017 GS-07 38 40
2017 GS-08 31 29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 50 313
2017 GS-03 70 56
2017 GS-04 49 30
2017 GS-05 43 97
2017 GS-06 50 44
2017 GS-07 45 40
2017 GS-08 45 29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 15 313
2017 GS-03 21 56
2017 GS-04 7 30
2017 GS-05 12 97
2017 GS-06 11 44
2017 GS-07 20 40
2017 GS-08 14 29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GS 72 313
2017 GS-03 86 56
2017 GS-04 69 30
2017 GS-05 60 97
2017 GS-06 72 44
2017 GS-07 78 40
2017 GS-08 69 29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GS 7 313
2017 GS-03 9 56
2017 GS-04 0 30
2017 GS-05 5 97
2017 GS-06 14 44
2017 GS-07 13 40
2017 GS-08 0 29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GS 32 313
2017 GS-03 32 56
2017 GS-04 44 30
2017 GS-05 30 97
2017 GS-06 29 44
2017 GS-07 35 40
2017 GS-08 17 29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GS 4 24 19 15 4 34 307
2017 GS-03 4 13 18 20 2 44 55
2017 GS-04 0 36 17 17 6 23 30
2017 GS-05 6 33 23 7 2 28 94
2017 GS-06 5 19 16 26 6 28 43
2017 GS-07 3 15 10 10 10 53 40
2017 GS-08 0 21 23 21 3 31 29

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 5 16 15 18 39 2 4 22 61 314
2017 GS-03 5 13 18 20 43 0 2 18 64 56
2017 GS-04 3 23 14 17 37 7 0 28 57 30
2017 GS-05 6 14 17 15 36 3 8 23 58 98
2017 GS-06 2 21 21 25 22 2 7 25 52 44
2017 GS-07 8 10 10 18 55 0 0 18 73 40
2017 GS-08 3 21 7 23 42 0 3 25 68 29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 9 11 15 60 1 4 9 80 314
2017 GS-03 0 5 18 13 61 0 4 6 76 56
2017 GS-04 0 10 10 20 60 0 0 10 80 30
2017 GS-05 0 12 11 12 56 2 6 13 74 98
2017 GS-06 0 11 14 28 45 0 2 12 74 44
2017 GS-07 0 10 5 5 78 0 3 10 85 40
2017 GS-08 0 3 0 21 76 0 0 3 97 29
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