2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 45 8 6 2 0 0 84 7 845
2017 3 to 10 years in the federal public service 21 40 15 10 13 0 0 62 23 3261
2017 11 to 20 years in the federal public service 20 41 14 11 13 0 0 61 25 2931
2017 More than 20 years in the federal public service 24 44 11 10 12 0 0 68 22 1600
2014 Less than 3 years in the federal public service 34 42 14 7 3 0 0 76 10 898
2014 3 to 10 years in the federal public service 22 42 16 11 9 0 0 64 20 4588
2014 11 to 20 years in the federal public service 21 42 15 11 11 0 0 63 22 3465
2014 More than 20 years in the federal public service 25 44 12 9 9 0 0 70 18 1796
2011 Less than 3 years in the federal public service 41 37 12 6 3 0 0 78 9 2041
2011 3 to 10 years in the federal public service 30 40 13 9 8 0 0 70 17 4290
2011 11 to 20 years in the federal public service 26 40 13 9 11 0 0 67 20 3178
2011 More than 20 years in the federal public service 35 39 11 8 7 0 0 74 15 2016
2008 Less than 3 years in the federal public service 37 40 13 6 3 0 0 77 9 1567
2008 3 to 10 years in the federal public service 26 41 13 11 9 0 0 67 20 2979
2008 11 to 20 years in the federal public service 28 41 12 12 8 0 0 69 19 2334
2008 More than 20 years in the federal public service 35 38 10 9 8 0 0 73 18 1824

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 40 14 9 5 0 0 73 13 842
2017 3 to 10 years in the federal public service 14 28 17 16 25 0 0 42 41 3258
2017 11 to 20 years in the federal public service 13 29 16 17 25 0 0 42 42 2924
2017 More than 20 years in the federal public service 17 31 14 14 23 0 0 49 37 1598

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 34 6 2 0 0 0 91 2 842
2017 3 to 10 years in the federal public service 41 38 12 5 4 0 0 79 9 3247
2017 11 to 20 years in the federal public service 41 38 11 5 5 0 0 79 10 2925
2017 More than 20 years in the federal public service 48 34 9 4 4 0 0 83 9 1597
2014 Less than 3 years in the federal public service 60 30 8 1 1 0 0 90 2 895
2014 3 to 10 years in the federal public service 50 34 10 3 3 0 0 84 6 4581
2014 11 to 20 years in the federal public service 50 32 10 4 4 0 0 82 7 3460
2014 More than 20 years in the federal public service 56 29 9 3 3 0 0 85 6 1794
2011 Less than 3 years in the federal public service 60 30 7 2 1 0 0 90 3 2040
2011 3 to 10 years in the federal public service 52 34 9 2 2 0 0 86 4 4291
2011 11 to 20 years in the federal public service 50 34 9 4 3 0 0 84 7 3182
2011 More than 20 years in the federal public service 58 31 6 2 3 0 0 89 5 2026

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 38 6 2 2 0 0 90 4 843
2017 3 to 10 years in the federal public service 29 43 15 7 6 0 0 72 12 3237
2017 11 to 20 years in the federal public service 27 44 14 8 7 0 0 71 15 2917
2017 More than 20 years in the federal public service 33 40 12 7 7 0 0 73 14 1592
2014 Less than 3 years in the federal public service 51 38 7 2 1 0 0 89 3 898
2014 3 to 10 years in the federal public service 33 44 13 6 4 0 0 77 10 4582
2014 11 to 20 years in the federal public service 32 42 13 6 6 0 0 75 12 3457
2014 More than 20 years in the federal public service 35 43 11 6 4 0 0 78 10 1793
2011 Less than 3 years in the federal public service 53 37 7 2 1 0 0 90 4 2041
2011 3 to 10 years in the federal public service 38 44 10 5 3 0 0 82 8 4291
2011 11 to 20 years in the federal public service 34 46 9 6 5 0 0 80 11 3180
2011 More than 20 years in the federal public service 41 42 7 6 3 0 0 84 9 2017
2008 Less than 3 years in the federal public service 48 41 5 3 1 0 0 90 4 1572
2008 3 to 10 years in the federal public service 36 47 8 6 3 0 0 82 9 2992
2008 11 to 20 years in the federal public service 36 46 8 7 3 0 0 82 10 2351
2008 More than 20 years in the federal public service 41 43 7 5 4 0 0 84 9 1835

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 34 12 8 4 1 0 76 12 843
2017 3 to 10 years in the federal public service 15 28 22 16 19 0 0 42 35 3257
2017 11 to 20 years in the federal public service 11 25 22 19 23 1 0 36 42 2921
2017 More than 20 years in the federal public service 15 29 18 16 21 0 0 44 38 1597
2014 Less than 3 years in the federal public service 35 37 16 7 5 0 0 72 12 898
2014 3 to 10 years in the federal public service 16 33 22 17 12 1 0 49 29 4591
2014 11 to 20 years in the federal public service 12 30 21 19 17 0 0 43 36 3468
2014 More than 20 years in the federal public service 16 33 18 16 17 1 0 49 32 1798
2011 Less than 3 years in the federal public service 35 37 18 6 3 1 0 73 10 2038
2011 3 to 10 years in the federal public service 19 36 22 13 10 1 0 55 23 4288
2011 11 to 20 years in the federal public service 15 32 22 15 15 1 0 47 31 3180
2011 More than 20 years in the federal public service 20 33 19 14 13 1 0 53 28 2025

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 35 13 8 2 1 0 77 11 842
2017 3 to 10 years in the federal public service 15 30 21 17 17 0 0 45 33 3256
2017 11 to 20 years in the federal public service 11 29 22 19 18 0 0 41 38 2918
2017 More than 20 years in the federal public service 16 32 17 17 18 0 0 48 35 1599
2014 Less than 3 years in the federal public service 34 38 16 7 4 0 0 72 12 896
2014 3 to 10 years in the federal public service 15 34 22 17 11 0 0 50 28 4588
2014 11 to 20 years in the federal public service 13 32 22 18 15 0 0 45 33 3465
2014 More than 20 years in the federal public service 17 35 18 17 13 0 0 52 31 1797
2011 Less than 3 years in the federal public service 34 40 15 7 3 1 0 75 10 2038
2011 3 to 10 years in the federal public service 19 39 18 14 9 0 0 58 23 4284
2011 11 to 20 years in the federal public service 15 34 22 15 13 0 0 49 29 3182
2011 More than 20 years in the federal public service 19 36 17 15 12 0 0 56 27 2025
2008 Less than 3 years in the federal public service 30 44 14 9 4 0 0 74 12 1572
2008 3 to 10 years in the federal public service 15 39 18 17 10 0 0 54 27 2991
2008 11 to 20 years in the federal public service 18 37 17 16 11 0 0 55 27 2352
2008 More than 20 years in the federal public service 18 41 14 16 11 0 0 59 27 1834

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 28 16 8 5 5 0 69 14 843
2017 3 to 10 years in the federal public service 18 23 22 14 19 4 1 43 35 3257
2017 11 to 20 years in the federal public service 15 23 21 17 20 4 1 39 38 2918
2017 More than 20 years in the federal public service 21 25 20 15 15 3 1 48 32 1595
2014 Less than 3 years in the federal public service 31 28 19 10 7 4 1 62 18 898
2014 3 to 10 years in the federal public service 19 25 21 16 14 4 1 46 32 4591
2014 11 to 20 years in the federal public service 17 24 21 15 17 5 1 43 34 3467
2014 More than 20 years in the federal public service 22 27 19 13 15 3 1 51 29 1797
2011 Less than 3 years in the federal public service 31 28 19 11 6 5 0 62 18 2039
2011 3 to 10 years in the federal public service 22 28 20 13 13 4 0 52 28 4289
2011 11 to 20 years in the federal public service 18 27 19 16 16 4 1 47 33 3184
2011 More than 20 years in the federal public service 25 28 17 13 13 3 1 55 27 2023
2008 Less than 3 years in the federal public service 25 32 18 11 7 7 0 61 20 1573
2008 3 to 10 years in the federal public service 17 29 19 16 12 6 0 50 30 2987
2008 11 to 20 years in the federal public service 20 29 18 16 12 5 1 52 29 2350
2008 More than 20 years in the federal public service 22 32 16 15 11 4 1 57 27 1831
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 28 13 5 4 4 1 77 9 842
2017 3 to 10 years in the federal public service 30 32 16 10 10 1 0 63 20 3260
2017 11 to 20 years in the federal public service 27 33 17 10 11 1 1 61 21 2932
2017 More than 20 years in the federal public service 30 32 15 11 10 1 0 63 22 1600
2014 Less than 3 years in the federal public service 42 30 15 5 3 5 0 77 8 897
2014 3 to 10 years in the federal public service 30 33 17 11 8 2 0 64 19 4591
2014 11 to 20 years in the federal public service 28 32 17 11 10 1 0 62 21 3465
2014 More than 20 years in the federal public service 30 33 16 9 9 1 1 64 19 1796
2011 Less than 3 years in the federal public service 39 32 16 5 4 4 1 74 10 2039
2011 3 to 10 years in the federal public service 28 34 17 10 9 2 0 64 19 4287
2011 11 to 20 years in the federal public service 27 33 16 10 11 2 0 61 22 3176
2011 More than 20 years in the federal public service 31 34 13 10 10 2 0 66 21 2021
2008 Less than 3 years in the federal public service 36 33 14 9 5 3 0 72 14 1572
2008 3 to 10 years in the federal public service 25 32 17 12 12 2 0 58 25 2995
2008 11 to 20 years in the federal public service 28 32 14 12 12 2 0 62 24 2351
2008 More than 20 years in the federal public service 28 35 13 12 11 1 0 64 23 1833

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 29 10 7 4 2 1 78 12 845
2017 3 to 10 years in the federal public service 30 32 15 11 11 0 0 63 22 3259
2017 11 to 20 years in the federal public service 27 35 14 12 11 0 0 62 24 2925
2017 More than 20 years in the federal public service 29 33 14 12 11 0 0 62 23 1597
2014 Less than 3 years in the federal public service 39 32 15 8 2 3 0 74 11 898
2014 3 to 10 years in the federal public service 28 34 15 13 9 1 0 63 21 4591
2014 11 to 20 years in the federal public service 27 36 15 12 10 0 0 63 22 3465
2014 More than 20 years in the federal public service 28 36 13 13 9 0 0 65 22 1798
2011 Less than 3 years in the federal public service 36 33 14 9 6 1 1 71 15 2040
2011 3 to 10 years in the federal public service 28 36 14 13 9 0 0 64 22 4285
2011 11 to 20 years in the federal public service 26 36 13 12 11 0 0 63 24 3176
2011 More than 20 years in the federal public service 30 36 11 12 10 0 0 66 23 2023
2008 Less than 3 years in the federal public service 34 35 13 11 6 1 0 70 17 1572
2008 3 to 10 years in the federal public service 24 35 13 15 13 0 0 59 28 2992
2008 11 to 20 years in the federal public service 27 35 11 13 13 0 0 63 26 2348
2008 More than 20 years in the federal public service 28 37 10 12 12 0 0 65 24 1830

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 27 12 4 4 1 0 79 9 845
2017 3 to 10 years in the federal public service 34 30 16 9 11 0 0 64 20 3251
2017 11 to 20 years in the federal public service 32 30 16 10 11 1 0 63 21 2926
2017 More than 20 years in the federal public service 35 28 16 8 12 1 0 64 21 1592
2014 Less than 3 years in the federal public service 44 32 14 5 3 2 1 77 8 896
2014 3 to 10 years in the federal public service 34 32 16 9 7 1 0 66 17 4588
2014 11 to 20 years in the federal public service 33 32 17 8 10 1 0 65 18 3463
2014 More than 20 years in the federal public service 34 32 16 9 9 1 0 67 17 1794

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 35 12 5 5 8 1 76 11 844
2017 3 to 10 years in the federal public service 14 26 19 15 22 3 0 42 39 3260
2017 11 to 20 years in the federal public service 12 25 19 19 22 3 0 38 42 2929
2017 More than 20 years in the federal public service 14 28 18 15 22 2 0 43 38 1601
2014 Less than 3 years in the federal public service 28 33 16 8 6 8 1 67 15 895
2014 3 to 10 years in the federal public service 14 29 20 17 16 4 0 45 34 4588
2014 11 to 20 years in the federal public service 13 28 19 17 19 3 0 43 37 3464
2014 More than 20 years in the federal public service 15 33 17 17 15 3 0 50 33 1796
2011 Less than 3 years in the federal public service 24 32 20 11 7 5 1 60 19 2038
2011 3 to 10 years in the federal public service 14 29 20 17 17 4 0 44 35 4289
2011 11 to 20 years in the federal public service 12 28 19 17 21 3 0 41 39 3184
2011 More than 20 years in the federal public service 14 31 18 16 17 3 0 47 34 2026

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 35 14 8 6 4 1 70 14 844
2017 3 to 10 years in the federal public service 12 24 18 19 26 2 0 36 46 3258
2017 11 to 20 years in the federal public service 9 24 18 22 26 1 0 34 48 2924
2017 More than 20 years in the federal public service 13 27 17 17 25 1 0 40 43 1602
2014 Less than 3 years in the federal public service 26 32 19 10 8 5 0 61 19 897
2014 3 to 10 years in the federal public service 12 25 20 20 20 2 0 38 41 4588
2014 11 to 20 years in the federal public service 12 26 19 20 22 1 0 38 43 3464
2014 More than 20 years in the federal public service 14 30 19 17 19 1 0 44 36 1797
2011 Less than 3 years in the federal public service 26 33 19 10 8 3 1 61 19 2040
2011 3 to 10 years in the federal public service 14 29 20 15 20 2 0 44 36 4289
2011 11 to 20 years in the federal public service 12 26 19 18 23 1 0 39 42 3179
2011 More than 20 years in the federal public service 15 31 17 16 19 2 0 47 35 2027
2008 Less than 3 years in the federal public service 22 33 19 12 9 3 1 58 22 1572
2008 3 to 10 years in the federal public service 12 29 17 18 23 1 0 41 42 2992
2008 11 to 20 years in the federal public service 15 29 18 16 21 1 0 44 38 2351
2008 More than 20 years in the federal public service 17 30 16 16 19 1 0 48 35 1830

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 33 18 10 6 6 0 63 18 843
2017 3 to 10 years in the federal public service 9 21 20 21 26 3 0 31 49 3252
2017 11 to 20 years in the federal public service 7 21 20 24 25 2 0 29 51 2925
2017 More than 20 years in the federal public service 9 24 20 20 24 2 0 34 46 1596
2014 Less than 3 years in the federal public service 19 29 22 14 9 6 1 52 24 895
2014 3 to 10 years in the federal public service 9 23 21 23 22 2 0 32 46 4588
2014 11 to 20 years in the federal public service 8 23 20 24 23 2 0 32 48 3467
2014 More than 20 years in the federal public service 8 27 21 22 20 1 0 36 43 1795
2011 Less than 3 years in the federal public service 18 31 22 14 8 7 0 53 24 2036
2011 3 to 10 years in the federal public service 9 29 21 20 18 3 0 39 40 4289
2011 11 to 20 years in the federal public service 7 27 20 23 21 2 0 35 45 3180
2011 More than 20 years in the federal public service 8 32 20 20 17 2 0 41 39 2027
2008 Less than 3 years in the federal public service 13 32 21 18 10 6 0 48 30 1569
2008 3 to 10 years in the federal public service 6 25 19 25 23 3 0 32 48 2991
2008 11 to 20 years in the federal public service 6 30 18 23 21 2 0 37 45 2352
2008 More than 20 years in the federal public service 7 31 19 22 18 2 0 39 42 1831

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 28 16 10 10 8 0 62 21 844
2017 3 to 10 years in the federal public service 9 17 18 18 34 4 0 27 54 3260
2017 11 to 20 years in the federal public service 8 17 17 20 34 4 0 26 56 2927
2017 More than 20 years in the federal public service 10 21 18 17 30 3 0 33 49 1598
2014 Less than 3 years in the federal public service 20 23 19 13 13 11 0 49 30 897
2014 3 to 10 years in the federal public service 9 17 20 20 29 5 0 28 51 4583
2014 11 to 20 years in the federal public service 8 18 18 20 31 4 0 28 53 3466
2014 More than 20 years in the federal public service 10 22 19 18 27 5 0 34 47 1795
2011 Less than 3 years in the federal public service 18 28 21 12 11 9 0 51 26 2036
2011 3 to 10 years in the federal public service 10 24 19 18 23 6 0 36 44 4289
2011 11 to 20 years in the federal public service 9 23 18 19 27 5 0 33 48 3180
2011 More than 20 years in the federal public service 11 26 20 16 22 5 0 39 40 2027
2008 Less than 3 years in the federal public service 15 29 19 14 12 10 0 50 29 1570
2008 3 to 10 years in the federal public service 8 23 18 18 27 6 0 32 48 2990
2008 11 to 20 years in the federal public service 10 26 17 19 24 5 0 38 45 2349
2008 More than 20 years in the federal public service 13 26 17 18 21 5 0 41 41 1832

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 35 14 13 8 5 0 64 21 844
2017 3 to 10 years in the federal public service 9 20 17 20 31 2 0 30 52 3256
2017 11 to 20 years in the federal public service 7 22 17 23 30 1 0 29 55 2925
2017 More than 20 years in the federal public service 10 26 17 18 28 2 0 36 47 1597
2014 Less than 3 years in the federal public service 19 31 20 14 11 4 0 53 26 898
2014 3 to 10 years in the federal public service 8 22 19 23 26 2 0 31 50 4589
2014 11 to 20 years in the federal public service 7 24 18 23 26 1 0 31 50 3462
2014 More than 20 years in the federal public service 9 30 17 21 22 1 0 39 43 1796
2011 Less than 3 years in the federal public service 18 34 18 15 11 3 0 54 27 2035
2011 3 to 10 years in the federal public service 9 29 18 22 22 1 0 38 44 4288
2011 11 to 20 years in the federal public service 8 28 16 23 24 1 0 36 48 3179
2011 More than 20 years in the federal public service 10 33 16 21 18 1 0 44 40 2025
2008 Less than 3 years in the federal public service 15 36 16 20 11 2 0 52 31 1571
2008 3 to 10 years in the federal public service 7 27 14 26 25 1 0 34 52 2989
2008 11 to 20 years in the federal public service 8 31 13 26 21 1 0 40 47 2349
2008 More than 20 years in the federal public service 11 37 13 21 17 1 0 48 39 1832
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 37 18 8 7 1 0 68 15 845
2017 3 to 10 years in the federal public service 13 27 16 18 26 0 0 40 44 3261
2017 11 to 20 years in the federal public service 11 27 16 21 24 0 0 38 45 2924
2017 More than 20 years in the federal public service 15 30 17 16 22 0 0 45 38 1598
2014 Less than 3 years in the federal public service 20 34 22 14 9 1 0 55 23 897
2014 3 to 10 years in the federal public service 13 29 18 21 19 0 0 42 40 4585
2014 11 to 20 years in the federal public service 12 29 18 20 21 0 0 41 41 3464
2014 More than 20 years in the federal public service 15 31 17 18 17 0 0 47 36 1797
2011 Less than 3 years in the federal public service 21 36 21 13 9 1 0 58 22 2042
2011 3 to 10 years in the federal public service 14 34 16 18 18 0 0 48 36 4295
2011 11 to 20 years in the federal public service 12 32 15 20 21 0 0 44 41 3179
2011 More than 20 years in the federal public service 15 36 14 17 16 0 0 52 34 2026

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 44 12 7 3 0 0 79 10 845
2017 3 to 10 years in the federal public service 19 40 17 14 10 0 0 59 24 3258
2017 11 to 20 years in the federal public service 18 40 16 16 10 0 0 58 26 2929
2017 More than 20 years in the federal public service 24 41 13 13 9 0 0 65 22 1595

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 19 18 14 12 21 2 43 34 839
2017 3 to 10 years in the federal public service 5 15 18 23 32 7 1 22 59 3256
2017 11 to 20 years in the federal public service 4 17 16 24 32 5 1 22 60 2924
2017 More than 20 years in the federal public service 6 19 15 24 28 5 2 27 57 1598
2014 Less than 3 years in the federal public service 12 17 22 19 13 16 2 35 38 898
2014 3 to 10 years in the federal public service 6 17 18 26 26 6 1 24 56 4592
2014 11 to 20 years in the federal public service 6 18 17 26 29 4 1 25 57 3465
2014 More than 20 years in the federal public service 7 22 18 24 23 5 1 31 49 1798

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 32 13 8 5 1 1 73 13 844
2017 3 to 10 years in the federal public service 25 34 15 12 13 1 0 60 25 3262
2017 11 to 20 years in the federal public service 24 34 15 14 13 1 0 58 27 2930
2017 More than 20 years in the federal public service 24 35 15 13 12 0 0 60 25 1598
2014 Less than 3 years in the federal public service 33 32 17 10 5 2 1 67 15 898
2014 3 to 10 years in the federal public service 26 35 16 12 9 0 0 62 21 4589
2014 11 to 20 years in the federal public service 24 35 16 13 12 1 0 60 24 3465
2014 More than 20 years in the federal public service 25 38 15 11 10 0 0 63 21 1798
2011 Less than 3 years in the federal public service 32 35 15 10 6 1 1 68 17 2040
2011 3 to 10 years in the federal public service 25 35 15 14 10 0 0 60 24 4285
2011 11 to 20 years in the federal public service 24 36 15 14 11 0 0 60 25 3176
2011 More than 20 years in the federal public service 26 37 12 14 11 0 0 63 25 2023
2008 Less than 3 years in the federal public service 34 35 11 12 7 1 0 70 19 1573
2008 3 to 10 years in the federal public service 23 36 12 15 13 0 0 60 28 2991
2008 11 to 20 years in the federal public service 27 36 11 13 13 0 0 63 26 2351
2008 More than 20 years in the federal public service 26 37 13 13 12 0 0 62 25 1834

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 35 4 11 0 0 6 84 12 28
2017 3 to 10 years in the federal public service 21 39 17 11 6 2 3 63 19 315
2017 11 to 20 years in the federal public service 16 38 16 16 9 1 2 57 27 779
2017 More than 20 years in the federal public service 18 37 18 14 11 1 2 57 25 593
2014 Less than 3 years in the federal public service 38 15 19 6 4 0 19 65 12 16
2014 3 to 10 years in the federal public service 21 38 18 11 7 2 3 61 20 452
2014 11 to 20 years in the federal public service 16 38 18 15 10 1 1 56 26 1018
2014 More than 20 years in the federal public service 18 39 17 15 8 2 2 59 24 669

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 34 13 12 7 1 1 68 19 844
2017 3 to 10 years in the federal public service 13 28 17 21 20 1 1 41 41 3254
2017 11 to 20 years in the federal public service 10 29 16 23 21 0 1 40 44 2928
2017 More than 20 years in the federal public service 13 32 13 20 20 1 1 46 41 1596
2014 Less than 3 years in the federal public service 22 38 14 16 7 2 0 62 23 899
2014 3 to 10 years in the federal public service 14 34 17 22 13 1 0 48 35 4594
2014 11 to 20 years in the federal public service 11 34 15 22 16 1 0 46 39 3465
2014 More than 20 years in the federal public service 14 39 14 20 11 1 0 54 32 1797
2011 Less than 3 years in the federal public service 24 35 16 15 7 1 1 61 23 2042
2011 3 to 10 years in the federal public service 15 32 15 21 16 1 0 47 38 4289
2011 11 to 20 years in the federal public service 12 33 13 22 19 0 0 46 41 3184
2011 More than 20 years in the federal public service 17 38 13 19 13 1 0 55 32 2026
2008 Less than 3 years in the federal public service 22 36 15 18 8 1 1 59 26 1573
2008 3 to 10 years in the federal public service 13 30 16 23 17 1 1 44 40 2993
2008 11 to 20 years in the federal public service 13 35 11 22 17 1 1 49 40 2353
2008 More than 20 years in the federal public service 16 37 12 20 13 1 0 54 34 1835

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 30 14 9 7 15 1 64 19 841
2017 3 to 10 years in the federal public service 10 24 18 19 23 5 1 37 44 3257
2017 11 to 20 years in the federal public service 9 24 17 20 26 3 0 35 48 2925
2017 More than 20 years in the federal public service 13 25 16 19 23 4 1 40 44 1600
2014 Less than 3 years in the federal public service 19 28 20 13 8 11 1 54 24 897
2014 3 to 10 years in the federal public service 12 25 19 20 19 4 1 39 41 4591
2014 11 to 20 years in the federal public service 12 25 17 22 22 3 1 37 45 3464
2014 More than 20 years in the federal public service 15 29 17 18 17 4 1 46 36 1797
2011 Less than 3 years in the federal public service 23 27 16 15 10 7 1 55 28 2042
2011 3 to 10 years in the federal public service 14 23 17 21 21 4 0 39 43 4291
2011 11 to 20 years in the federal public service 13 26 16 18 25 2 0 40 44 3179
2011 More than 20 years in the federal public service 19 28 16 16 19 2 0 48 36 2026
2008 Less than 3 years in the federal public service 20 28 19 16 10 8 1 52 28 1572
2008 3 to 10 years in the federal public service 12 23 17 21 22 4 1 37 45 2992
2008 11 to 20 years in the federal public service 14 26 14 20 23 3 0 41 44 2349
2008 More than 20 years in the federal public service 18 28 14 18 18 3 0 48 38 1832

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 42 10 15 7 0 0 68 22 844
2017 3 to 10 years in the federal public service 13 37 13 21 16 0 0 50 37 3261
2017 11 to 20 years in the federal public service 12 38 14 21 15 0 0 50 36 2929
2017 More than 20 years in the federal public service 18 38 11 17 15 0 0 56 33 1599
2014 Less than 3 years in the federal public service 22 39 15 16 7 0 0 62 24 899
2014 3 to 10 years in the federal public service 12 38 14 22 14 0 0 50 36 4585
2014 11 to 20 years in the federal public service 13 38 13 21 14 0 0 52 35 3466
2014 More than 20 years in the federal public service 17 38 12 19 14 0 0 55 33 1793
2011 Less than 3 years in the federal public service 27 44 10 12 6 1 1 72 18 2039
2011 3 to 10 years in the federal public service 20 43 12 16 9 0 0 64 24 4291
2011 11 to 20 years in the federal public service 18 44 13 16 10 0 0 62 25 3182
2011 More than 20 years in the federal public service 23 42 12 14 8 0 1 66 22 2024
2008 Less than 3 years in the federal public service 21 43 11 17 6 0 1 65 23 1569
2008 3 to 10 years in the federal public service 14 42 12 20 11 0 0 57 31 2992
2008 11 to 20 years in the federal public service 17 44 11 18 10 0 0 61 28 2352
2008 More than 20 years in the federal public service 21 41 12 15 10 0 1 63 25 1835

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 34 7 4 2 0 0 88 5 845
2017 3 to 10 years in the federal public service 37 42 12 5 4 0 0 79 9 3257
2017 11 to 20 years in the federal public service 36 40 13 6 5 0 0 76 11 2929
2017 More than 20 years in the federal public service 40 39 11 4 4 0 1 80 9 1594
2014 Less than 3 years in the federal public service 49 38 8 3 1 0 0 88 5 897
2014 3 to 10 years in the federal public service 37 41 13 6 4 0 0 78 9 4587
2014 11 to 20 years in the federal public service 37 41 12 6 5 0 0 78 10 3467
2014 More than 20 years in the federal public service 40 39 13 4 4 0 0 79 8 1797
2011 Less than 3 years in the federal public service 52 34 9 3 2 0 0 86 5 2038
2011 3 to 10 years in the federal public service 43 38 11 5 3 0 0 81 8 4283
2011 11 to 20 years in the federal public service 41 38 11 5 4 0 0 80 9 3179
2011 More than 20 years in the federal public service 48 34 9 5 4 0 0 82 9 2016
2008 Less than 3 years in the federal public service 44 41 8 4 2 0 0 86 6 1572
2008 3 to 10 years in the federal public service 36 44 10 6 3 0 0 81 9 2992
2008 11 to 20 years in the federal public service 37 42 11 7 3 0 0 79 10 2350
2008 More than 20 years in the federal public service 39 41 10 5 4 0 0 80 10 1834

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 34 4 4 1 0 0 90 6 845
2017 3 to 10 years in the federal public service 43 40 8 5 4 0 0 83 8 3257
2017 11 to 20 years in the federal public service 44 39 8 5 4 0 0 83 9 2925
2017 More than 20 years in the federal public service 45 39 6 5 4 0 0 85 8 1592
2014 Less than 3 years in the federal public service 52 37 5 3 1 0 0 90 5 896
2014 3 to 10 years in the federal public service 43 39 9 6 3 0 0 82 9 4587
2014 11 to 20 years in the federal public service 43 40 7 5 4 0 0 84 9 3465
2014 More than 20 years in the federal public service 47 38 7 5 3 0 0 85 7 1795
2011 Less than 3 years in the federal public service 52 35 7 4 2 0 0 88 6 2040
2011 3 to 10 years in the federal public service 47 39 7 5 3 0 0 86 7 4293
2011 11 to 20 years in the federal public service 46 41 6 4 3 0 0 87 7 3182
2011 More than 20 years in the federal public service 51 38 5 4 3 0 0 89 6 2025
2008 Less than 3 years in the federal public service 45 42 7 4 2 0 0 87 6 1571
2008 3 to 10 years in the federal public service 43 43 7 4 2 0 0 86 6 2991
2008 11 to 20 years in the federal public service 43 44 7 3 2 0 0 88 6 2352
2008 More than 20 years in the federal public service 47 41 6 3 3 0 0 88 6 1836

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 32 15 7 5 8 1 71 13 841
2017 3 to 10 years in the federal public service 13 25 19 19 21 2 0 39 41 3257
2017 11 to 20 years in the federal public service 10 25 20 22 22 1 0 35 44 2925
2017 More than 20 years in the federal public service 12 27 18 20 21 2 0 40 42 1598
2014 Less than 3 years in the federal public service 23 30 20 12 7 8 1 58 20 896
2014 3 to 10 years in the federal public service 12 26 21 21 18 2 0 38 40 4590
2014 11 to 20 years in the federal public service 10 26 20 21 22 2 0 37 43 3467
2014 More than 20 years in the federal public service 10 29 20 19 20 2 0 40 39 1794
2011 Less than 3 years in the federal public service 24 33 20 11 6 5 1 61 18 2038
2011 3 to 10 years in the federal public service 16 32 18 18 14 2 0 49 33 4289
2011 11 to 20 years in the federal public service 12 30 19 19 19 1 0 43 39 3183
2011 More than 20 years in the federal public service 15 33 18 18 15 1 1 48 34 2024
2008 Less than 3 years in the federal public service 19 38 21 13 6 3 0 59 19 1572
2008 3 to 10 years in the federal public service 11 32 18 20 17 1 0 43 38 2990
2008 11 to 20 years in the federal public service 10 32 16 21 20 0 0 42 41 2347
2008 More than 20 years in the federal public service 12 31 17 20 19 1 0 44 39 1834

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 32 14 8 8 6 3 67 18 843
2017 3 to 10 years in the federal public service 14 27 17 17 22 2 1 43 39 3256
2017 11 to 20 years in the federal public service 12 27 18 17 25 1 1 39 42 2924
2017 More than 20 years in the federal public service 14 24 16 18 23 1 3 40 43 1597
2014 Less than 3 years in the federal public service 24 32 16 10 8 7 2 62 20 897
2014 3 to 10 years in the federal public service 12 30 18 17 19 2 1 44 38 4587
2014 11 to 20 years in the federal public service 13 27 17 18 23 1 1 41 42 3465
2014 More than 20 years in the federal public service 12 27 16 17 23 1 3 41 42 1794
2011 Less than 3 years in the federal public service 27 36 14 10 6 4 2 68 17 2040
2011 3 to 10 years in the federal public service 18 35 15 14 15 1 1 55 30 4290
2011 11 to 20 years in the federal public service 15 32 15 16 20 0 1 48 37 3182
2011 More than 20 years in the federal public service 16 28 16 17 20 1 3 46 38 2023
2008 Less than 3 years in the federal public service 25 44 13 8 5 3 2 72 14 1570
2008 3 to 10 years in the federal public service 15 42 13 14 15 1 1 57 29 2990
2008 11 to 20 years in the federal public service 15 37 12 15 19 1 1 52 35 2346
2008 More than 20 years in the federal public service 13 32 13 17 21 1 2 47 39 1832

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 38 14 13 4 1 1 69 18 843
2017 3 to 10 years in the federal public service 14 33 15 19 19 0 0 47 38 3243
2017 11 to 20 years in the federal public service 15 34 13 18 19 0 0 50 37 2922
2017 More than 20 years in the federal public service 20 34 13 15 17 0 0 54 33 1596
2014 Less than 3 years in the federal public service 16 32 21 18 12 0 0 49 30 896
2014 3 to 10 years in the federal public service 11 32 16 22 17 0 0 44 39 4588
2014 11 to 20 years in the federal public service 12 35 13 21 18 0 0 47 39 3464
2014 More than 20 years in the federal public service 15 37 12 19 16 0 0 53 35 1795
2011 Less than 3 years in the federal public service 24 35 18 13 9 1 1 60 22 2040
2011 3 to 10 years in the federal public service 19 35 15 17 14 0 0 54 31 4292
2011 11 to 20 years in the federal public service 18 38 12 15 16 0 0 57 31 3181
2011 More than 20 years in the federal public service 25 38 11 13 13 0 0 62 26 2024

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 36 13 10 6 0 1 70 16 844
2017 3 to 10 years in the federal public service 17 30 16 18 19 0 0 48 36 3241
2017 11 to 20 years in the federal public service 18 29 17 16 19 0 0 47 36 2921
2017 More than 20 years in the federal public service 22 30 17 15 16 0 0 52 31 1595
2014 Less than 3 years in the federal public service 24 37 20 11 8 0 0 61 19 897
2014 3 to 10 years in the federal public service 16 31 20 18 15 0 0 48 33 4588
2014 11 to 20 years in the federal public service 17 31 17 17 17 0 0 49 34 3464
2014 More than 20 years in the federal public service 20 33 16 16 15 0 0 53 31 1797

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 41 12 9 4 0 1 74 13 844
2017 3 to 10 years in the federal public service 16 29 19 19 16 0 0 46 35 3241
2017 11 to 20 years in the federal public service 15 30 20 18 17 0 0 45 35 2921
2017 More than 20 years in the federal public service 19 32 17 15 16 0 0 52 31 1593
2014 Less than 3 years in the federal public service 24 39 20 10 6 1 0 64 16 896
2014 3 to 10 years in the federal public service 15 31 23 18 12 0 0 47 31 4587
2014 11 to 20 years in the federal public service 16 31 20 19 14 0 0 47 33 3463
2014 More than 20 years in the federal public service 19 36 17 15 13 0 0 55 28 1797
2011 Less than 3 years in the federal public service 32 41 16 7 2 1 1 74 9 2039
2011 3 to 10 years in the federal public service 22 40 19 12 6 1 1 63 18 4284
2011 11 to 20 years in the federal public service 20 39 19 12 9 0 1 60 21 3171
2011 More than 20 years in the federal public service 26 41 14 11 7 0 0 67 18 2021

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 33 20 10 5 6 1 63 15 844
2017 3 to 10 years in the federal public service 11 26 24 17 18 3 0 39 36 3257
2017 11 to 20 years in the federal public service 10 28 23 17 19 3 0 39 38 2926
2017 More than 20 years in the federal public service 13 31 22 14 17 2 0 45 32 1598

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 36 10 5 3 1 1 82 8 844
2017 3 to 10 years in the federal public service 23 31 15 15 15 0 0 54 30 3258
2017 11 to 20 years in the federal public service 21 31 15 15 17 0 0 53 32 2925
2017 More than 20 years in the federal public service 25 34 13 15 13 0 1 59 28 1592
2014 Less than 3 years in the federal public service 31 35 17 10 6 1 0 66 16 895
2014 3 to 10 years in the federal public service 22 33 18 14 12 1 0 56 26 4584
2014 11 to 20 years in the federal public service 22 31 15 16 15 0 0 53 31 3464
2014 More than 20 years in the federal public service 24 34 14 13 13 0 1 59 26 1795
2011 Less than 3 years in the federal public service 34 37 16 7 4 1 1 72 12 2039
2011 3 to 10 years in the federal public service 26 36 15 13 10 0 0 62 23 4292
2011 11 to 20 years in the federal public service 23 36 13 14 14 0 0 60 28 3177
2011 More than 20 years in the federal public service 27 35 13 12 12 0 1 63 24 2018

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 25 14 9 6 5 11 65 18 844
2017 3 to 10 years in the federal public service 29 28 11 11 15 1 5 60 28 3255
2017 11 to 20 years in the federal public service 26 28 10 13 17 1 5 58 32 2926
2017 More than 20 years in the federal public service 25 26 11 11 19 1 8 55 33 1594
2014 Less than 3 years in the federal public service 38 28 11 6 7 2 7 74 14 896
2014 3 to 10 years in the federal public service 27 31 11 12 15 1 4 60 28 4586
2014 11 to 20 years in the federal public service 25 28 10 13 19 1 4 56 34 3465
2014 More than 20 years in the federal public service 23 26 11 13 19 1 7 53 35 1796
2011 Less than 3 years in the federal public service 34 28 12 9 8 3 7 68 19 2039
2011 3 to 10 years in the federal public service 29 28 9 14 15 1 4 60 30 4289
2011 11 to 20 years in the federal public service 26 28 9 13 20 0 4 56 34 3177
2011 More than 20 years in the federal public service 29 23 7 13 20 1 8 57 35 2018
2008 Less than 3 years in the federal public service 37 28 9 9 9 3 6 71 19 1572
2008 3 to 10 years in the federal public service 29 32 8 12 15 1 3 64 28 2990
2008 11 to 20 years in the federal public service 32 27 6 13 17 1 4 62 31 2351
2008 More than 20 years in the federal public service 29 28 7 11 18 1 6 61 32 1831

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 35 12 3 2 0 1 83 5 845
2017 3 to 10 years in the federal public service 34 36 18 7 3 0 2 72 10 3262
2017 11 to 20 years in the federal public service 28 37 19 9 4 0 2 67 14 2931
2017 More than 20 years in the federal public service 26 35 22 10 6 0 2 62 16 1598
2014 Less than 3 years in the federal public service 45 34 14 4 2 0 1 80 6 897
2014 3 to 10 years in the federal public service 30 37 21 7 3 0 1 68 11 4588
2014 11 to 20 years in the federal public service 25 35 24 9 6 0 1 61 15 3462
2014 More than 20 years in the federal public service 24 34 24 11 6 0 1 58 17 1795
2011 Less than 3 years in the federal public service 42 34 15 4 2 0 1 78 6 2040
2011 3 to 10 years in the federal public service 31 36 19 7 5 0 1 68 13 4293
2011 11 to 20 years in the federal public service 23 34 23 12 7 0 1 58 19 3178
2011 More than 20 years in the federal public service 24 31 22 12 9 0 1 56 22 2027
2008 Less than 3 years in the federal public service 34 37 18 7 3 0 1 72 10 1571
2008 3 to 10 years in the federal public service 22 36 23 10 7 0 1 59 18 2989
2008 11 to 20 years in the federal public service 20 32 25 14 9 0 0 52 23 2351
2008 More than 20 years in the federal public service 20 31 25 13 11 0 1 51 24 1833

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 23 9 3 3 7 11 82 7 844
2017 3 to 10 years in the federal public service 30 24 14 7 10 3 12 63 20 3257
2017 11 to 20 years in the federal public service 30 24 12 9 14 3 9 61 26 2926
2017 More than 20 years in the federal public service 32 25 13 6 11 4 9 65 19 1597
2014 Less than 3 years in the federal public service 36 21 17 3 3 8 12 71 8 897
2014 3 to 10 years in the federal public service 31 24 13 7 10 3 10 64 20 4588
2014 11 to 20 years in the federal public service 31 25 14 7 12 2 8 62 22 3465
2014 More than 20 years in the federal public service 32 27 13 7 9 3 8 66 19 1798
2011 Less than 3 years in the federal public service 33 27 17 7 7 4 6 66 15 2042
2011 3 to 10 years in the federal public service 28 26 14 10 13 3 6 59 25 4295
2011 11 to 20 years in the federal public service 26 28 12 10 17 2 6 58 29 3181
2011 More than 20 years in the federal public service 30 28 11 9 13 2 7 63 24 2025

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 19 52 29 844
2017 3 to 10 years in the federal public service 18 48 34 3262
2017 11 to 20 years in the federal public service 15 51 34 2928
2017 More than 20 years in the federal public service 26 43 30 1598
2014 Less than 3 years in the federal public service 17 55 27 899
2014 3 to 10 years in the federal public service 17 50 33 4591
2014 11 to 20 years in the federal public service 15 52 33 3466
2014 More than 20 years in the federal public service 29 43 28 1795
2011 Less than 3 years in the federal public service 20 52 28 2041
2011 3 to 10 years in the federal public service 20 48 32 4292
2011 11 to 20 years in the federal public service 19 52 29 3185
2011 More than 20 years in the federal public service 31 47 23 2025

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 2 31 17 6 40 4 168
2017 3 to 10 years in the federal public service 5 38 31 17 2 7 630
2017 11 to 20 years in the federal public service 16 37 26 12 1 8 484
2017 More than 20 years in the federal public service 65 13 8 7 2 6 419
2014 Less than 3 years in the federal public service 2 30 25 15 9999 28 171
2014 3 to 10 years in the federal public service 3 39 32 15 9999 11 854
2014 11 to 20 years in the federal public service 15 38 23 15 9999 9 565
2014 More than 20 years in the federal public service 70 9 6 8 9999 7 520
2011 Less than 3 years in the federal public service 1 54 20 9 9999 16 446
2011 3 to 10 years in the federal public service 2 53 30 8 9999 7 953
2011 11 to 20 years in the federal public service 11 51 24 8 9999 6 627
2011 More than 20 years in the federal public service 66 16 8 5 9999 5 630
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 40 8 5 2 1 0 85 7 844
2017 3 to 10 years in the federal public service 24 38 17 11 9 0 0 62 20 3256
2017 11 to 20 years in the federal public service 27 38 15 9 10 1 0 65 19 2921
2017 More than 20 years in the federal public service 31 40 13 7 9 0 0 72 15 1595
2014 Less than 3 years in the federal public service 31 38 19 6 4 1 0 70 10 896
2014 3 to 10 years in the federal public service 24 40 18 10 8 1 0 64 18 4585
2014 11 to 20 years in the federal public service 27 40 15 9 8 1 0 67 17 3466
2014 More than 20 years in the federal public service 31 41 14 7 5 1 0 73 13 1797
2011 Less than 3 years in the federal public service 33 43 15 5 3 1 0 77 8 2043
2011 3 to 10 years in the federal public service 27 42 16 8 7 1 0 69 15 4295
2011 11 to 20 years in the federal public service 27 40 14 10 8 1 0 68 18 3179
2011 More than 20 years in the federal public service 34 40 12 7 6 1 0 75 13 2025
2008 Less than 3 years in the federal public service 40 40 12 5 3 1 0 80 8 1572
2008 3 to 10 years in the federal public service 30 41 13 9 7 1 0 71 16 2991
2008 11 to 20 years in the federal public service 35 39 12 7 6 1 0 75 13 2350
2008 More than 20 years in the federal public service 41 34 12 6 6 1 0 76 12 1832

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 45 13 5 4 2 0 78 9 842
2017 3 to 10 years in the federal public service 16 35 22 13 13 1 0 52 26 3255
2017 11 to 20 years in the federal public service 14 35 22 15 13 1 0 50 28 2924
2017 More than 20 years in the federal public service 16 38 18 15 12 0 0 54 28 1599
2014 Less than 3 years in the federal public service 26 42 19 7 3 2 0 70 11 898
2014 3 to 10 years in the federal public service 16 35 23 14 10 1 0 52 25 4590
2014 11 to 20 years in the federal public service 15 37 21 15 11 1 0 53 26 3466
2014 More than 20 years in the federal public service 16 38 21 14 10 1 0 55 24 1797
2011 Less than 3 years in the federal public service 32 43 16 6 2 2 0 76 8 2040
2011 3 to 10 years in the federal public service 21 42 19 10 7 1 0 64 17 4286
2011 11 to 20 years in the federal public service 18 42 18 13 9 1 0 60 22 3178
2011 More than 20 years in the federal public service 22 42 16 12 7 1 0 65 19 2024

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 18 31 22 14 2 5 40 27 839
2017 3 to 10 years in the federal public service 17 30 32 13 6 1 3 19 48 3245
2017 11 to 20 years in the federal public service 19 32 33 10 3 1 1 14 52 2913
2017 More than 20 years in the federal public service 17 32 35 10 4 1 1 14 50 1596
2014 Less than 3 years in the federal public service 6 21 38 21 9 2 3 32 28 895
2014 3 to 10 years in the federal public service 13 33 34 13 5 1 1 18 47 4585
2014 11 to 20 years in the federal public service 15 35 35 9 4 0 1 14 51 3459
2014 More than 20 years in the federal public service 15 37 35 9 3 0 1 13 52 1790
2011 Less than 3 years in the federal public service 7 24 32 21 10 2 4 33 33 2031
2011 3 to 10 years in the federal public service 13 30 33 15 6 1 2 22 45 4283
2011 11 to 20 years in the federal public service 17 35 33 11 3 0 1 14 52 3176
2011 More than 20 years in the federal public service 14 36 35 10 4 0 1 14 51 2023
2008 Less than 3 years in the federal public service 9 26 35 18 8 1 2 27 37 1569
2008 3 to 10 years in the federal public service 17 34 32 13 3 1 1 16 52 2987
2008 11 to 20 years in the federal public service 16 37 34 9 3 0 1 13 53 2348
2008 More than 20 years in the federal public service 16 37 33 10 2 0 1 13 54 1834

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 17 22 21 20 5 6 46 29 840
2017 3 to 10 years in the federal public service 21 27 28 14 6 1 3 21 50 3239
2017 11 to 20 years in the federal public service 22 28 30 12 5 1 2 17 51 2910
2017 More than 20 years in the federal public service 19 30 29 13 6 1 2 20 50 1592
2014 Less than 3 years in the federal public service 10 17 27 22 13 6 4 39 30 897
2014 3 to 10 years in the federal public service 18 28 30 14 6 2 1 21 48 4585
2014 11 to 20 years in the federal public service 19 31 31 12 6 1 1 18 51 3459
2014 More than 20 years in the federal public service 17 31 32 13 5 1 1 18 50 1788
2011 Less than 3 years in the federal public service 8 18 26 22 17 4 4 43 28 2028
2011 3 to 10 years in the federal public service 15 25 28 18 10 2 2 29 42 4278
2011 11 to 20 years in the federal public service 18 29 30 15 6 1 2 21 48 3173
2011 More than 20 years in the federal public service 15 27 33 16 6 1 2 23 44 2019
2008 Less than 3 years in the federal public service 9 22 31 21 13 3 2 36 32 1565
2008 3 to 10 years in the federal public service 19 29 28 15 5 1 2 21 50 2981
2008 11 to 20 years in the federal public service 19 30 30 14 5 1 1 20 50 2342
2008 More than 20 years in the federal public service 18 30 33 13 5 1 1 18 48 1832

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 14 26 21 14 7 7 41 29 841
2017 3 to 10 years in the federal public service 20 26 27 14 6 2 4 22 49 3243
2017 11 to 20 years in the federal public service 24 28 28 12 4 1 3 17 54 2912
2017 More than 20 years in the federal public service 21 31 29 11 5 1 2 17 53 1595
2014 Less than 3 years in the federal public service 9 18 32 20 11 5 5 34 30 896
2014 3 to 10 years in the federal public service 21 28 29 12 6 2 2 19 51 4586
2014 11 to 20 years in the federal public service 23 32 28 10 4 1 2 14 57 3457
2014 More than 20 years in the federal public service 24 33 26 11 4 1 1 15 59 1787
2011 Less than 3 years in the federal public service 12 20 30 17 11 4 6 31 35 2028
2011 3 to 10 years in the federal public service 19 27 28 14 7 2 3 22 49 4274
2011 11 to 20 years in the federal public service 23 30 28 11 4 1 2 16 55 3169
2011 More than 20 years in the federal public service 21 31 29 11 5 1 2 17 53 2015
2008 Less than 3 years in the federal public service 12 23 31 18 8 4 3 29 38 1567
2008 3 to 10 years in the federal public service 21 30 29 13 4 1 2 17 53 2985
2008 11 to 20 years in the federal public service 22 31 30 12 4 1 1 16 54 2345
2008 More than 20 years in the federal public service 21 30 30 12 4 1 2 16 53 1831

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 7 22 31 26 2 8 65 11 837
2017 3 to 10 years in the federal public service 9 15 32 26 11 1 6 40 26 3239
2017 11 to 20 years in the federal public service 11 18 36 22 7 1 5 31 31 2897
2017 More than 20 years in the federal public service 12 21 37 21 5 1 2 27 35 1588
2014 Less than 3 years in the federal public service 4 8 27 31 21 3 7 57 13 891
2014 3 to 10 years in the federal public service 9 16 35 26 9 2 3 38 26 4562
2014 11 to 20 years in the federal public service 11 21 36 22 6 1 3 29 33 3445
2014 More than 20 years in the federal public service 13 25 36 19 5 1 1 24 39 1782
2011 Less than 3 years in the federal public service 5 11 26 28 20 3 7 53 18 2025
2011 3 to 10 years in the federal public service 10 17 32 25 10 1 5 37 29 4271
2011 11 to 20 years in the federal public service 13 22 36 19 5 1 3 26 37 3163
2011 More than 20 years in the federal public service 16 27 33 16 6 1 2 22 44 2015
2008 Less than 3 years in the federal public service 5 12 30 30 18 2 4 50 18 1563
2008 3 to 10 years in the federal public service 10 19 37 23 7 1 4 31 30 2980
2008 11 to 20 years in the federal public service 12 25 37 19 4 0 2 24 38 2341
2008 More than 20 years in the federal public service 14 28 37 15 4 0 1 20 42 1827

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 13 24 24 22 3 7 51 23 837
2017 3 to 10 years in the federal public service 23 25 27 14 7 1 3 22 49 3247
2017 11 to 20 years in the federal public service 27 27 27 11 4 1 2 16 56 2917
2017 More than 20 years in the federal public service 26 28 28 11 4 1 2 15 55 1592
2014 Less than 3 years in the federal public service 11 16 29 20 15 5 4 38 30 894
2014 3 to 10 years in the federal public service 23 27 28 13 6 1 2 20 52 4578
2014 11 to 20 years in the federal public service 28 30 26 10 3 1 2 14 60 3458
2014 More than 20 years in the federal public service 27 33 27 9 3 0 1 12 61 1790
2011 Less than 3 years in the federal public service 7 17 27 22 17 3 6 43 27 2027
2011 3 to 10 years in the federal public service 17 23 30 17 8 1 3 26 42 4279
2011 11 to 20 years in the federal public service 24 28 31 11 4 1 2 15 53 3173
2011 More than 20 years in the federal public service 23 31 29 11 4 0 1 15 55 2020
2008 Less than 3 years in the federal public service 9 16 29 25 14 3 4 42 27 1560
2008 3 to 10 years in the federal public service 20 28 30 14 5 1 2 19 50 2986
2008 11 to 20 years in the federal public service 25 29 29 12 3 0 1 15 55 2343
2008 More than 20 years in the federal public service 25 33 28 11 2 0 1 13 59 1831

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 15 22 19 18 8 7 44 30 840
2017 3 to 10 years in the federal public service 15 21 25 21 11 2 5 34 39 3245
2017 11 to 20 years in the federal public service 18 21 28 20 8 1 4 29 41 2913
2017 More than 20 years in the federal public service 16 23 30 19 7 1 4 27 42 1592
2014 Less than 3 years in the federal public service 10 16 23 25 16 6 5 46 28 898
2014 3 to 10 years in the federal public service 14 20 28 23 12 1 3 36 35 4580
2014 11 to 20 years in the federal public service 15 22 30 21 8 1 3 30 39 3455
2014 More than 20 years in the federal public service 14 24 30 21 7 1 3 29 39 1790
2011 Less than 3 years in the federal public service 11 17 24 20 16 6 6 41 32 2031
2011 3 to 10 years in the federal public service 15 22 27 18 11 2 4 31 40 4286
2011 11 to 20 years in the federal public service 19 26 28 17 7 1 3 25 46 3178
2011 More than 20 years in the federal public service 19 26 30 16 6 1 3 23 46 2019
2008 Less than 3 years in the federal public service 13 20 27 19 11 5 4 33 37 1564
2008 3 to 10 years in the federal public service 21 27 26 17 6 1 2 24 49 2987
2008 11 to 20 years in the federal public service 22 27 28 16 5 1 2 22 50 2346
2008 More than 20 years in the federal public service 20 30 28 14 5 0 2 20 51 1828

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 13 28 19 16 7 8 41 25 840
2017 3 to 10 years in the federal public service 19 24 29 14 6 2 5 22 47 3243
2017 11 to 20 years in the federal public service 22 28 29 11 4 2 4 16 53 2910
2017 More than 20 years in the federal public service 21 27 32 11 4 2 3 16 51 1592
2014 Less than 3 years in the federal public service 8 17 29 21 14 5 6 39 28 897
2014 3 to 10 years in the federal public service 18 27 30 13 6 2 3 21 47 4572
2014 11 to 20 years in the federal public service 23 29 31 10 4 1 2 14 54 3449
2014 More than 20 years in the federal public service 20 33 30 9 4 2 2 13 55 1786

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 31 10 11 8 1 0 71 19 843
2017 3 to 10 years in the federal public service 22 28 15 16 18 1 1 51 34 3259
2017 11 to 20 years in the federal public service 22 28 14 17 18 0 0 50 36 2928
2017 More than 20 years in the federal public service 26 30 14 12 17 1 1 56 29 1598
2014 Less than 3 years in the federal public service 29 30 15 14 11 1 0 60 25 899
2014 3 to 10 years in the federal public service 25 32 14 16 13 0 0 57 29 4590
2014 11 to 20 years in the federal public service 26 32 13 15 13 0 0 59 28 3462
2014 More than 20 years in the federal public service 32 32 12 12 11 0 0 65 23 1794

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 34 11 9 5 1 0 75 14 840
2017 3 to 10 years in the federal public service 19 37 16 14 13 0 0 57 27 3252
2017 11 to 20 years in the federal public service 17 38 15 16 13 0 0 56 29 2923
2017 More than 20 years in the federal public service 20 40 14 13 12 0 0 61 25 1594
2014 Less than 3 years in the federal public service 28 40 15 10 6 1 0 69 16 895
2014 3 to 10 years in the federal public service 21 42 17 13 7 0 0 63 20 4589
2014 11 to 20 years in the federal public service 19 43 16 14 8 0 0 63 22 3459
2014 More than 20 years in the federal public service 23 45 13 12 5 0 0 69 18 1795

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 32 12 4 3 5 1 80 7 844
2017 3 to 10 years in the federal public service 23 35 23 8 9 2 1 60 17 3256
2017 11 to 20 years in the federal public service 22 35 22 8 10 2 1 59 18 2921
2017 More than 20 years in the federal public service 26 35 21 8 8 2 1 63 16 1596
2014 Less than 3 years in the federal public service 43 34 12 4 2 4 1 81 6 897
2014 3 to 10 years in the federal public service 29 38 18 6 5 3 1 70 11 4587
2014 11 to 20 years in the federal public service 28 38 18 7 6 2 1 68 13 3463
2014 More than 20 years in the federal public service 27 40 17 7 5 2 1 70 13 1797

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 38 8 6 2 3 0 84 8 843
2017 3 to 10 years in the federal public service 21 40 18 10 9 2 0 62 20 3256
2017 11 to 20 years in the federal public service 18 40 20 12 9 1 0 58 21 2921
2017 More than 20 years in the federal public service 22 41 17 11 8 2 0 64 19 1598
2014 Less than 3 years in the federal public service 39 37 12 6 3 3 0 78 9 896
2014 3 to 10 years in the federal public service 26 38 17 10 6 2 0 66 16 4590
2014 11 to 20 years in the federal public service 24 38 19 10 7 2 0 63 18 3469
2014 More than 20 years in the federal public service 24 43 17 8 6 2 0 69 15 1798
2011 Less than 3 years in the federal public service 34 38 15 7 3 2 0 74 10 2036
2011 3 to 10 years in the federal public service 22 38 20 10 8 2 0 61 19 4289
2011 11 to 20 years in the federal public service 18 36 20 12 11 2 0 56 24 3180
2011 More than 20 years in the federal public service 22 38 17 10 10 2 0 61 21 2024

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 34 7 5 2 1 0 86 7 844
2017 3 to 10 years in the federal public service 23 39 15 12 11 0 0 62 23 3255
2017 11 to 20 years in the federal public service 19 40 15 12 13 0 0 59 25 2919
2017 More than 20 years in the federal public service 24 39 13 11 12 0 0 63 23 1600
2014 Less than 3 years in the federal public service 46 36 10 5 3 1 0 83 8 897
2014 3 to 10 years in the federal public service 27 39 15 11 6 0 0 67 18 4586
2014 11 to 20 years in the federal public service 24 39 15 11 10 0 0 63 21 3467
2014 More than 20 years in the federal public service 27 41 13 10 9 0 0 69 19 1794
2011 Less than 3 years in the federal public service 44 38 11 5 2 0 0 82 7 2034
2011 3 to 10 years in the federal public service 27 40 15 9 8 1 0 67 18 4288
2011 11 to 20 years in the federal public service 22 39 16 11 12 0 0 61 23 3178
2011 More than 20 years in the federal public service 26 40 14 9 10 0 0 66 19 2023
2008 Less than 3 years in the federal public service 34 44 13 5 4 0 0 77 9 1573
2008 3 to 10 years in the federal public service 20 40 16 13 12 0 0 60 25 2982
2008 11 to 20 years in the federal public service 22 40 14 14 11 0 0 62 24 2343
2008 More than 20 years in the federal public service 24 40 13 12 11 0 0 64 23 1830

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 30 16 9 7 6 4 64 18 845
2017 3 to 10 years in the federal public service 14 26 21 17 19 2 2 41 37 3258
2017 11 to 20 years in the federal public service 11 28 17 19 22 2 1 40 42 2929
2017 More than 20 years in the federal public service 15 30 17 16 17 2 2 47 35 1597
2014 Less than 3 years in the federal public service 23 33 18 12 8 4 2 59 22 898
2014 3 to 10 years in the federal public service 17 30 20 17 13 2 1 48 31 4593
2014 11 to 20 years in the federal public service 17 32 18 16 14 1 1 51 31 3466
2014 More than 20 years in the federal public service 20 36 15 13 12 2 2 58 26 1797

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 39 11 4 2 4 1 83 6 841
2017 3 to 10 years in the federal public service 23 42 19 8 7 1 0 66 15 3243
2017 11 to 20 years in the federal public service 21 42 18 10 7 2 0 65 17 2916
2017 More than 20 years in the federal public service 25 44 16 7 6 2 1 71 13 1597
2014 Less than 3 years in the federal public service 35 41 14 5 1 3 1 79 6 896
2014 3 to 10 years in the federal public service 25 43 17 8 4 3 0 71 12 4589
2014 11 to 20 years in the federal public service 26 44 17 7 4 2 0 71 11 3467
2014 More than 20 years in the federal public service 28 47 14 7 3 2 0 76 10 1798
2011 Less than 3 years in the federal public service 36 41 13 5 2 2 1 80 7 2039
2011 3 to 10 years in the federal public service 26 41 17 8 4 2 0 70 12 4284
2011 11 to 20 years in the federal public service 26 43 16 9 6 1 1 70 14 3178
2011 More than 20 years in the federal public service 30 44 13 7 4 2 0 75 12 2024

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 36 10 8 3 3 1 78 12 843
2017 3 to 10 years in the federal public service 23 37 15 11 11 2 1 61 23 3247
2017 11 to 20 years in the federal public service 21 37 15 12 12 2 0 60 24 2918
2017 More than 20 years in the federal public service 25 37 14 12 10 1 0 63 22 1600
2014 Less than 3 years in the federal public service 34 35 14 7 4 4 1 72 13 898
2014 3 to 10 years in the federal public service 25 40 15 11 7 2 1 66 18 4585
2014 11 to 20 years in the federal public service 25 37 14 12 9 2 0 63 22 3465
2014 More than 20 years in the federal public service 28 40 12 10 7 2 1 70 17 1797
2011 Less than 3 years in the federal public service 34 36 14 8 3 3 1 74 12 2036
2011 3 to 10 years in the federal public service 27 38 14 10 8 3 1 67 19 4283
2011 11 to 20 years in the federal public service 25 38 14 11 10 2 0 65 21 3176
2011 More than 20 years in the federal public service 30 37 11 10 9 3 0 69 20 2023
2008 Less than 3 years in the federal public service 28 38 13 10 5 4 1 70 16 1572
2008 3 to 10 years in the federal public service 22 37 14 13 12 3 1 60 25 2991
2008 11 to 20 years in the federal public service 27 34 11 13 11 3 1 63 26 2349
2008 More than 20 years in the federal public service 28 37 12 10 11 3 0 67 21 1832

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 37 18 8 4 7 1 67 13 840
2017 3 to 10 years in the federal public service 15 35 22 14 11 2 1 51 26 3255
2017 11 to 20 years in the federal public service 16 35 21 13 13 2 0 51 27 2923
2017 More than 20 years in the federal public service 18 38 19 11 12 2 1 57 24 1599
2014 Less than 3 years in the federal public service 19 34 21 10 7 7 1 59 18 897
2014 3 to 10 years in the federal public service 14 33 23 14 11 4 1 50 26 4590
2014 11 to 20 years in the federal public service 15 34 21 14 11 3 1 51 27 3466
2014 More than 20 years in the federal public service 17 35 20 14 9 4 1 55 24 1797
2011 Less than 3 years in the federal public service 17 37 23 10 5 6 2 59 16 2037
2011 3 to 10 years in the federal public service 13 37 22 14 10 3 1 52 25 4288
2011 11 to 20 years in the federal public service 13 37 22 13 11 3 1 52 25 3183
2011 More than 20 years in the federal public service 17 37 20 12 10 3 1 56 23 2028

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 23 18 10 10 13 3 55 24 841
2017 3 to 10 years in the federal public service 12 25 16 18 24 3 1 38 45 3252
2017 11 to 20 years in the federal public service 11 24 16 19 26 3 1 37 46 2924
2017 More than 20 years in the federal public service 13 28 16 17 22 2 1 43 40 1592
2014 Less than 3 years in the federal public service 17 27 19 14 11 10 2 50 29 898
2014 3 to 10 years in the federal public service 11 26 17 19 21 4 1 39 42 4588
2014 11 to 20 years in the federal public service 11 27 17 19 22 3 1 39 43 3465
2014 More than 20 years in the federal public service 14 30 16 17 19 3 1 46 38 1797
2011 Less than 3 years in the federal public service 16 26 21 13 10 10 3 49 27 2039
2011 3 to 10 years in the federal public service 11 25 18 20 20 6 1 39 42 4288
2011 11 to 20 years in the federal public service 11 25 17 20 22 4 1 38 45 3183
2011 More than 20 years in the federal public service 15 29 16 17 17 4 1 46 37 2025

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 52 4 7 2 0 0 87 10 845
2017 3 to 10 years in the federal public service 17 50 7 17 8 0 0 67 26 3265
2017 11 to 20 years in the federal public service 17 51 8 17 7 0 0 68 24 2930
2017 More than 20 years in the federal public service 22 50 6 14 8 0 0 72 22 1600
2014 Less than 3 years in the federal public service 29 52 8 8 3 0 0 81 11 899
2014 3 to 10 years in the federal public service 18 51 8 16 6 0 0 69 23 4588
2014 11 to 20 years in the federal public service 19 50 7 17 7 0 0 69 24 3467
2014 More than 20 years in the federal public service 23 50 6 14 6 0 0 74 20 1796
2011 Less than 3 years in the federal public service 30 52 5 10 2 0 0 82 12 2039
2011 3 to 10 years in the federal public service 24 50 7 14 5 0 0 74 19 4291
2011 11 to 20 years in the federal public service 22 51 6 13 8 0 0 73 21 3180
2011 More than 20 years in the federal public service 32 47 5 11 4 0 0 79 16 2019
2008 Less than 3 years in the federal public service 26 52 5 12 5 0 0 78 17 1572
2008 3 to 10 years in the federal public service 18 48 6 17 10 0 0 67 27 2992
2008 11 to 20 years in the federal public service 21 51 6 14 7 0 0 73 21 2349
2008 More than 20 years in the federal public service 31 46 6 10 7 0 0 76 18 1833

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 37 7 10 4 0 0 80 14 845
2017 3 to 10 years in the federal public service 21 37 10 18 14 0 0 57 32 3262
2017 11 to 20 years in the federal public service 21 34 10 19 15 0 0 56 34 2929
2017 More than 20 years in the federal public service 26 35 9 15 15 0 0 61 30 1597
2014 Less than 3 years in the federal public service 30 38 11 15 5 0 0 69 21 899
2014 3 to 10 years in the federal public service 22 35 12 19 13 0 0 56 31 4582
2014 11 to 20 years in the federal public service 25 32 10 18 15 0 0 57 33 3462
2014 More than 20 years in the federal public service 28 35 8 16 12 0 0 64 28 1794
2011 Less than 3 years in the federal public service 29 38 10 14 9 0 0 67 22 2038
2011 3 to 10 years in the federal public service 23 34 11 17 14 0 0 58 31 4288
2011 11 to 20 years in the federal public service 22 35 11 17 14 0 0 58 31 3174
2011 More than 20 years in the federal public service 30 36 9 13 12 0 0 65 25 2022

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 40 10 8 4 0 0 79 12 842
2017 3 to 10 years in the federal public service 20 37 13 18 12 0 0 57 30 3249
2017 11 to 20 years in the federal public service 21 39 13 17 12 0 0 59 28 2918
2017 More than 20 years in the federal public service 27 39 9 15 10 0 0 66 25 1587
2014 Less than 3 years in the federal public service 31 40 13 12 4 0 0 72 16 896
2014 3 to 10 years in the federal public service 21 40 13 18 8 0 0 61 26 4585
2014 11 to 20 years in the federal public service 23 39 13 17 9 0 0 62 25 3465
2014 More than 20 years in the federal public service 27 42 11 12 7 0 0 69 19 1792

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 18 2 1 0 0 1 97 2 845
2017 3 to 10 years in the federal public service 65 26 5 2 2 0 1 91 4 3253
2017 11 to 20 years in the federal public service 61 27 5 3 2 1 1 90 5 2918
2017 More than 20 years in the federal public service 58 30 6 4 2 0 1 89 6 1591
2014 Less than 3 years in the federal public service 70 24 2 2 1 0 1 94 3 898
2014 3 to 10 years in the federal public service 63 27 5 3 1 0 1 91 4 4586
2014 11 to 20 years in the federal public service 62 27 5 3 2 1 1 90 5 3463
2014 More than 20 years in the federal public service 59 30 5 3 2 1 1 90 5 1795
2011 Less than 3 years in the federal public service 78 17 2 1 0 0 1 96 2 2039
2011 3 to 10 years in the federal public service 71 21 4 2 1 0 1 92 3 4292
2011 11 to 20 years in the federal public service 67 23 5 2 2 0 1 91 4 3180
2011 More than 20 years in the federal public service 66 25 4 2 1 1 1 93 4 2020
2008 Less than 3 years in the federal public service 76 18 3 1 1 0 1 95 2 1570
2008 3 to 10 years in the federal public service 69 22 4 2 1 1 1 93 3 2988
2008 11 to 20 years in the federal public service 69 22 4 2 2 0 1 92 4 2349
2008 More than 20 years in the federal public service 67 23 4 3 3 0 1 91 5 1832

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 18 2 3 2 0 1 94 4 844
2017 3 to 10 years in the federal public service 68 21 5 3 2 0 1 90 5 3261
2017 11 to 20 years in the federal public service 65 22 6 3 3 0 1 88 6 2927
2017 More than 20 years in the federal public service 63 22 5 4 3 0 1 87 8 1600
2014 Less than 3 years in the federal public service 75 17 3 3 2 0 1 93 4 898
2014 3 to 10 years in the federal public service 65 23 5 4 2 0 1 89 6 4585
2014 11 to 20 years in the federal public service 63 23 6 4 3 0 1 87 7 3465
2014 More than 20 years in the federal public service 61 25 6 4 3 0 1 87 7 1794
2011 Less than 3 years in the federal public service 77 16 3 2 1 0 1 94 3 2039
2011 3 to 10 years in the federal public service 69 20 4 4 2 0 1 90 6 4290
2011 11 to 20 years in the federal public service 68 19 5 4 3 0 1 89 7 3180
2011 More than 20 years in the federal public service 68 20 4 4 3 0 1 89 7 2019
2008 Less than 3 years in the federal public service 80 12 3 2 2 0 1 93 4 1567
2008 3 to 10 years in the federal public service 73 17 4 3 2 0 1 91 5 2990
2008 11 to 20 years in the federal public service 74 16 3 3 2 0 1 91 6 2346
2008 More than 20 years in the federal public service 72 18 3 3 3 0 1 91 6 1832

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 12 3 2 2 1 5 93 4 845
2017 3 to 10 years in the federal public service 71 14 6 2 2 0 5 90 4 3256
2017 11 to 20 years in the federal public service 68 15 7 2 3 1 4 87 5 2926
2017 More than 20 years in the federal public service 65 16 7 2 3 0 6 86 6 1598
2014 Less than 3 years in the federal public service 71 13 5 2 3 1 5 89 5 898
2014 3 to 10 years in the federal public service 69 16 5 2 2 0 5 90 5 4594
2014 11 to 20 years in the federal public service 69 15 6 2 3 1 5 89 5 3462
2014 More than 20 years in the federal public service 66 17 7 3 3 0 5 87 6 1793
2011 Less than 3 years in the federal public service 75 12 4 2 2 1 4 92 4 2040
2011 3 to 10 years in the federal public service 70 14 6 3 2 1 4 89 5 4289
2011 11 to 20 years in the federal public service 67 16 6 2 3 1 5 88 5 3176
2011 More than 20 years in the federal public service 68 15 6 2 4 0 5 87 6 2023
2008 Less than 3 years in the federal public service 72 9 4 2 3 1 8 90 6 1569
2008 3 to 10 years in the federal public service 70 11 5 2 3 1 8 89 6 2990
2008 11 to 20 years in the federal public service 69 10 4 3 3 1 10 89 6 2349
2008 More than 20 years in the federal public service 67 12 5 2 5 0 9 87 7 1835

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 82 10 2 1 2 1 3 95 3 843
2017 3 to 10 years in the federal public service 76 14 5 1 2 0 3 92 3 3253
2017 11 to 20 years in the federal public service 74 14 6 1 2 1 2 90 4 2924
2017 More than 20 years in the federal public service 70 15 6 2 3 0 4 89 5 1598
2014 Less than 3 years in the federal public service 77 12 3 1 2 1 4 93 3 897
2014 3 to 10 years in the federal public service 75 14 4 1 2 0 3 93 3 4591
2014 11 to 20 years in the federal public service 73 14 5 1 2 0 4 91 4 3461
2014 More than 20 years in the federal public service 71 16 6 2 2 0 3 90 4 1797
2011 Less than 3 years in the federal public service 80 11 4 1 1 1 2 94 3 2041
2011 3 to 10 years in the federal public service 75 13 5 1 2 0 3 92 3 4289
2011 11 to 20 years in the federal public service 72 14 6 1 3 1 4 90 4 3174
2011 More than 20 years in the federal public service 73 13 5 1 3 0 4 90 4 2023
2008 Less than 3 years in the federal public service 82 7 3 1 2 0 5 94 3 1570
2008 3 to 10 years in the federal public service 79 8 3 1 2 1 6 93 3 2993
2008 11 to 20 years in the federal public service 77 7 3 1 2 0 9 93 4 2350
2008 More than 20 years in the federal public service 76 9 3 1 4 0 7 92 5 1832

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 12 5 3 1 4 10 90 4 843
2017 3 to 10 years in the federal public service 61 18 8 2 3 2 6 85 6 3259
2017 11 to 20 years in the federal public service 59 18 10 3 3 2 6 83 6 2930
2017 More than 20 years in the federal public service 58 18 10 3 4 1 6 82 7 1599
2014 Less than 3 years in the federal public service 60 13 8 2 2 6 9 86 4 897
2014 3 to 10 years in the federal public service 59 19 8 2 2 3 7 86 5 4589
2014 11 to 20 years in the federal public service 59 18 8 3 3 2 7 85 6 3465
2014 More than 20 years in the federal public service 56 21 10 4 3 2 6 82 7 1797

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 14 3 2 1 2 4 94 3 843
2017 3 to 10 years in the federal public service 69 19 6 1 2 2 2 91 3 3255
2017 11 to 20 years in the federal public service 65 19 8 1 2 2 3 88 3 2924
2017 More than 20 years in the federal public service 62 19 8 2 3 2 3 86 5 1599
2014 Less than 3 years in the federal public service 70 14 4 1 2 5 3 92 4 897
2014 3 to 10 years in the federal public service 64 20 6 2 2 3 3 89 4 4590
2014 11 to 20 years in the federal public service 63 18 8 2 2 3 4 87 5 3465
2014 More than 20 years in the federal public service 59 22 8 3 3 2 3 86 6 1796
2011 Less than 3 years in the federal public service 74 14 4 1 1 2 3 93 2 2039
2011 3 to 10 years in the federal public service 68 18 6 1 1 2 2 91 3 4290
2011 11 to 20 years in the federal public service 65 19 7 2 2 2 2 89 4 3184
2011 More than 20 years in the federal public service 65 20 6 2 2 2 2 89 4 2023
2008 Less than 3 years in the federal public service 74 15 5 1 1 2 2 93 3 1569
2008 3 to 10 years in the federal public service 71 16 6 2 1 2 2 91 3 2991
2008 11 to 20 years in the federal public service 69 17 5 2 2 2 2 90 4 2352
2008 More than 20 years in the federal public service 65 20 6 2 3 2 1 89 5 1833

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 14 86 843
2017 3 to 10 years in the federal public service 35 65 3254
2017 11 to 20 years in the federal public service 37 63 2927
2017 More than 20 years in the federal public service 33 67 1593
2014 Less than 3 years in the federal public service 20 80 897
2014 3 to 10 years in the federal public service 32 68 4586
2014 11 to 20 years in the federal public service 35 65 3463
2014 More than 20 years in the federal public service 28 72 1790

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 70 102
2017 3 to 10 years in the federal public service 66 1018
2017 11 to 20 years in the federal public service 57 947
2017 More than 20 years in the federal public service 49 469
2014 Less than 3 years in the federal public service 80 163
2014 3 to 10 years in the federal public service 64 1399
2014 11 to 20 years in the federal public service 53 1119
2014 More than 20 years in the federal public service 47 454

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 102
2017 3 to 10 years in the federal public service 63 1018
2017 11 to 20 years in the federal public service 65 947
2017 More than 20 years in the federal public service 71 469
2014 Less than 3 years in the federal public service 44 163
2014 3 to 10 years in the federal public service 57 1399
2014 11 to 20 years in the federal public service 64 1119
2014 More than 20 years in the federal public service 69 454

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 4 102
2017 3 to 10 years in the federal public service 6 1018
2017 11 to 20 years in the federal public service 13 947
2017 More than 20 years in the federal public service 15 469
2014 3 to 10 years in the federal public service 5 1399
2014 11 to 20 years in the federal public service 12 1119
2014 More than 20 years in the federal public service 15 454

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 102
2017 3 to 10 years in the federal public service 36 1018
2017 11 to 20 years in the federal public service 36 947
2017 More than 20 years in the federal public service 20 469
2014 Less than 3 years in the federal public service 27 163
2014 3 to 10 years in the federal public service 29 1399
2014 11 to 20 years in the federal public service 30 1119
2014 More than 20 years in the federal public service 23 454

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 6 102
2017 3 to 10 years in the federal public service 10 1018
2017 11 to 20 years in the federal public service 10 947
2017 More than 20 years in the federal public service 7 469
2014 Less than 3 years in the federal public service 6 163
2014 3 to 10 years in the federal public service 8 1399
2014 11 to 20 years in the federal public service 9 1119
2014 More than 20 years in the federal public service 9 454

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 1018
2017 11 to 20 years in the federal public service 14 947
2017 More than 20 years in the federal public service 7 469
2014 Less than 3 years in the federal public service 9 163
2014 3 to 10 years in the federal public service 8 1399
2014 11 to 20 years in the federal public service 8 1119
2014 More than 20 years in the federal public service 7 454

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 1018
2017 11 to 20 years in the federal public service 3 947
2017 More than 20 years in the federal public service 4 469
2014 Less than 3 years in the federal public service 6 163
2014 3 to 10 years in the federal public service 4 1399
2014 11 to 20 years in the federal public service 3 1119
2014 More than 20 years in the federal public service 5 454

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 102
2017 3 to 10 years in the federal public service 47 1018
2017 11 to 20 years in the federal public service 51 947
2017 More than 20 years in the federal public service 42 471
2014 Less than 3 years in the federal public service 32 162
2014 3 to 10 years in the federal public service 43 1403
2014 11 to 20 years in the federal public service 43 1122
2014 More than 20 years in the federal public service 40 454

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 102
2017 3 to 10 years in the federal public service 42 1018
2017 11 to 20 years in the federal public service 44 947
2017 More than 20 years in the federal public service 42 471
2014 Less than 3 years in the federal public service 27 162
2014 3 to 10 years in the federal public service 38 1403
2014 11 to 20 years in the federal public service 38 1122
2014 More than 20 years in the federal public service 41 454

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 48 102
2017 3 to 10 years in the federal public service 52 1018
2017 11 to 20 years in the federal public service 49 947
2017 More than 20 years in the federal public service 51 471
2014 Less than 3 years in the federal public service 45 162
2014 3 to 10 years in the federal public service 47 1403
2014 11 to 20 years in the federal public service 48 1122
2014 More than 20 years in the federal public service 51 454

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 50 102
2017 3 to 10 years in the federal public service 48 1018
2017 11 to 20 years in the federal public service 44 947
2017 More than 20 years in the federal public service 42 471
2014 Less than 3 years in the federal public service 45 162
2014 3 to 10 years in the federal public service 44 1403
2014 11 to 20 years in the federal public service 43 1122
2014 More than 20 years in the federal public service 42 454

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 26 102
2017 3 to 10 years in the federal public service 33 1018
2017 11 to 20 years in the federal public service 31 947
2017 More than 20 years in the federal public service 37 471
2014 Less than 3 years in the federal public service 15 162
2014 3 to 10 years in the federal public service 29 1403
2014 11 to 20 years in the federal public service 30 1122
2014 More than 20 years in the federal public service 34 454

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 71 102
2017 3 to 10 years in the federal public service 70 1018
2017 11 to 20 years in the federal public service 67 947
2017 More than 20 years in the federal public service 57 471
2014 Less than 3 years in the federal public service 76 162
2014 3 to 10 years in the federal public service 70 1403
2014 11 to 20 years in the federal public service 64 1122
2014 More than 20 years in the federal public service 59 454

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 102
2017 3 to 10 years in the federal public service 46 1018
2017 11 to 20 years in the federal public service 49 947
2017 More than 20 years in the federal public service 44 471
2014 Less than 3 years in the federal public service 40 162
2014 3 to 10 years in the federal public service 47 1403
2014 11 to 20 years in the federal public service 48 1122
2014 More than 20 years in the federal public service 44 454

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 1018
2017 11 to 20 years in the federal public service 10 947
2017 More than 20 years in the federal public service 5 471
2014 Less than 3 years in the federal public service 5 162
2014 3 to 10 years in the federal public service 7 1403
2014 11 to 20 years in the federal public service 7 1122
2014 More than 20 years in the federal public service 6 454

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 102
2017 3 to 10 years in the federal public service 24 1018
2017 11 to 20 years in the federal public service 20 947
2017 More than 20 years in the federal public service 10 471
2014 Less than 3 years in the federal public service 19 162
2014 3 to 10 years in the federal public service 18 1403
2014 11 to 20 years in the federal public service 15 1122
2014 More than 20 years in the federal public service 9 454

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 12 102
2017 3 to 10 years in the federal public service 24 1018
2017 11 to 20 years in the federal public service 25 947
2017 More than 20 years in the federal public service 21 471
2014 Less than 3 years in the federal public service 21 162
2014 3 to 10 years in the federal public service 23 1403
2014 11 to 20 years in the federal public service 22 1122
2014 More than 20 years in the federal public service 17 454

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 43 102
2017 3 to 10 years in the federal public service 51 1018
2017 11 to 20 years in the federal public service 52 947
2017 More than 20 years in the federal public service 55 471
2014 Less than 3 years in the federal public service 42 162
2014 3 to 10 years in the federal public service 50 1403
2014 11 to 20 years in the federal public service 54 1122
2014 More than 20 years in the federal public service 53 454

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 102
2017 3 to 10 years in the federal public service 39 1018
2017 11 to 20 years in the federal public service 42 947
2017 More than 20 years in the federal public service 37 471
2014 Less than 3 years in the federal public service 27 162
2014 3 to 10 years in the federal public service 37 1403
2014 11 to 20 years in the federal public service 36 1122
2014 More than 20 years in the federal public service 33 454

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 102
2017 3 to 10 years in the federal public service 15 1018
2017 11 to 20 years in the federal public service 14 947
2017 More than 20 years in the federal public service 15 471
2014 Less than 3 years in the federal public service 19 162
2014 3 to 10 years in the federal public service 15 1403
2014 11 to 20 years in the federal public service 14 1122
2014 More than 20 years in the federal public service 16 454

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 54 102
2017 3 to 10 years in the federal public service 46 1018
2017 11 to 20 years in the federal public service 46 946
2017 More than 20 years in the federal public service 47 470
2014 Less than 3 years in the federal public service 30 164
2014 3 to 10 years in the federal public service 43 1402
2014 11 to 20 years in the federal public service 47 1121
2014 More than 20 years in the federal public service 48 454

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 102
2017 3 to 10 years in the federal public service 36 1018
2017 11 to 20 years in the federal public service 35 946
2017 More than 20 years in the federal public service 30 470
2014 Less than 3 years in the federal public service 25 164
2014 3 to 10 years in the federal public service 34 1402
2014 11 to 20 years in the federal public service 32 1121
2014 More than 20 years in the federal public service 31 454

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 8 102
2017 3 to 10 years in the federal public service 7 1018
2017 11 to 20 years in the federal public service 9 946
2017 More than 20 years in the federal public service 11 470
2014 3 to 10 years in the federal public service 7 1402
2014 11 to 20 years in the federal public service 9 1121
2014 More than 20 years in the federal public service 12 454

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 21 102
2017 3 to 10 years in the federal public service 32 1018
2017 11 to 20 years in the federal public service 29 946
2017 More than 20 years in the federal public service 31 470
2014 Less than 3 years in the federal public service 14 164
2014 3 to 10 years in the federal public service 28 1402
2014 11 to 20 years in the federal public service 28 1121
2014 More than 20 years in the federal public service 26 454

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 102
2017 3 to 10 years in the federal public service 16 1018
2017 11 to 20 years in the federal public service 17 946
2017 More than 20 years in the federal public service 16 470
2014 Less than 3 years in the federal public service 15 164
2014 3 to 10 years in the federal public service 16 1402
2014 11 to 20 years in the federal public service 15 1121
2014 More than 20 years in the federal public service 15 454

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 8 102
2017 3 to 10 years in the federal public service 9 1018
2017 11 to 20 years in the federal public service 14 946
2017 More than 20 years in the federal public service 15 470
2014 Less than 3 years in the federal public service 4 164
2014 3 to 10 years in the federal public service 8 1402
2014 11 to 20 years in the federal public service 10 1121
2014 More than 20 years in the federal public service 10 454

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 102
2017 3 to 10 years in the federal public service 24 1018
2017 11 to 20 years in the federal public service 21 946
2017 More than 20 years in the federal public service 16 470
2014 Less than 3 years in the federal public service 25 164
2014 3 to 10 years in the federal public service 21 1402
2014 11 to 20 years in the federal public service 20 1121
2014 More than 20 years in the federal public service 16 454

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 1018
2017 11 to 20 years in the federal public service 13 946
2017 More than 20 years in the federal public service 11 470
2014 Less than 3 years in the federal public service 12 164
2014 3 to 10 years in the federal public service 10 1402
2014 11 to 20 years in the federal public service 12 1121
2014 More than 20 years in the federal public service 13 454

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 102
2017 3 to 10 years in the federal public service 23 1018
2017 11 to 20 years in the federal public service 25 946
2017 More than 20 years in the federal public service 22 470
2014 Less than 3 years in the federal public service 38 164
2014 3 to 10 years in the federal public service 26 1402
2014 11 to 20 years in the federal public service 23 1121
2014 More than 20 years in the federal public service 24 454

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 8 94
2017 3 to 10 years in the federal public service 15 930
2017 11 to 20 years in the federal public service 12 828
2017 More than 20 years in the federal public service 9 407
2014 Less than 3 years in the federal public service 17 156
2014 3 to 10 years in the federal public service 14 1294
2014 11 to 20 years in the federal public service 14 1011
2014 More than 20 years in the federal public service 11 407

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 94
2017 3 to 10 years in the federal public service 15 930
2017 11 to 20 years in the federal public service 13 828
2017 More than 20 years in the federal public service 8 407
2014 Less than 3 years in the federal public service 25 156
2014 3 to 10 years in the federal public service 14 1294
2014 11 to 20 years in the federal public service 11 1011
2014 More than 20 years in the federal public service 7 407

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 11 94
2017 3 to 10 years in the federal public service 11 930
2017 11 to 20 years in the federal public service 12 828
2017 More than 20 years in the federal public service 10 407
2014 Less than 3 years in the federal public service 11 156
2014 3 to 10 years in the federal public service 14 1294
2014 11 to 20 years in the federal public service 11 1011
2014 More than 20 years in the federal public service 8 407

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 930
2017 11 to 20 years in the federal public service 7 828
2017 More than 20 years in the federal public service 7 407
2014 Less than 3 years in the federal public service 11 156
2014 3 to 10 years in the federal public service 7 1294
2014 11 to 20 years in the federal public service 8 1011
2014 More than 20 years in the federal public service 7 407

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 9 94
2017 3 to 10 years in the federal public service 7 930
2017 11 to 20 years in the federal public service 6 828
2017 More than 20 years in the federal public service 7 407
2014 Less than 3 years in the federal public service 6 156
2014 3 to 10 years in the federal public service 9 1294
2014 11 to 20 years in the federal public service 8 1011
2014 More than 20 years in the federal public service 9 407

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 7 94
2017 3 to 10 years in the federal public service 7 930
2017 11 to 20 years in the federal public service 7 828
2017 More than 20 years in the federal public service 10 407
2014 Less than 3 years in the federal public service 3 156
2014 3 to 10 years in the federal public service 8 1294
2014 11 to 20 years in the federal public service 9 1011
2014 More than 20 years in the federal public service 9 407

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 8 94
2017 3 to 10 years in the federal public service 7 930
2017 11 to 20 years in the federal public service 6 828
2017 More than 20 years in the federal public service 8 407
2014 Less than 3 years in the federal public service 5 156
2014 3 to 10 years in the federal public service 7 1294
2014 11 to 20 years in the federal public service 6 1011
2014 More than 20 years in the federal public service 11 407

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 17 94
2017 3 to 10 years in the federal public service 11 930
2017 11 to 20 years in the federal public service 7 828
2017 More than 20 years in the federal public service 6 407
2014 Less than 3 years in the federal public service 15 156
2014 3 to 10 years in the federal public service 10 1294
2014 11 to 20 years in the federal public service 6 1011
2014 More than 20 years in the federal public service 6 407

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 11 94
2017 3 to 10 years in the federal public service 10 930
2017 11 to 20 years in the federal public service 11 828
2017 More than 20 years in the federal public service 12 407
2014 Less than 3 years in the federal public service 10 156
2014 3 to 10 years in the federal public service 11 1294
2014 11 to 20 years in the federal public service 10 1011
2014 More than 20 years in the federal public service 12 407

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 94
2017 3 to 10 years in the federal public service 31 930
2017 11 to 20 years in the federal public service 30 828
2017 More than 20 years in the federal public service 26 407
2014 Less than 3 years in the federal public service 22 156
2014 3 to 10 years in the federal public service 29 1294
2014 11 to 20 years in the federal public service 28 1011
2014 More than 20 years in the federal public service 27 407

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 94
2017 3 to 10 years in the federal public service 16 930
2017 11 to 20 years in the federal public service 11 828
2017 More than 20 years in the federal public service 8 407
2014 Less than 3 years in the federal public service 15 156
2014 3 to 10 years in the federal public service 13 1294
2014 11 to 20 years in the federal public service 10 1011
2014 More than 20 years in the federal public service 9 407

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 94
2017 3 to 10 years in the federal public service 53 930
2017 11 to 20 years in the federal public service 49 828
2017 More than 20 years in the federal public service 42 407
2014 Less than 3 years in the federal public service 47 156
2014 3 to 10 years in the federal public service 49 1294
2014 11 to 20 years in the federal public service 46 1011
2014 More than 20 years in the federal public service 44 407

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 3 930
2017 11 to 20 years in the federal public service 3 828
2017 More than 20 years in the federal public service 2 407
2014 Less than 3 years in the federal public service 3 156
2014 3 to 10 years in the federal public service 3 1294
2014 11 to 20 years in the federal public service 2 1011
2014 More than 20 years in the federal public service 3 407

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 94
2017 3 to 10 years in the federal public service 60 930
2017 11 to 20 years in the federal public service 62 828
2017 More than 20 years in the federal public service 59 407
2014 Less than 3 years in the federal public service 56 156
2014 3 to 10 years in the federal public service 61 1294
2014 11 to 20 years in the federal public service 64 1011
2014 More than 20 years in the federal public service 61 407

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 2 930
2017 11 to 20 years in the federal public service 2 828
2017 More than 20 years in the federal public service 3 407

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 12 94
2017 3 to 10 years in the federal public service 14 930
2017 11 to 20 years in the federal public service 15 828
2017 More than 20 years in the federal public service 20 407
2014 Less than 3 years in the federal public service 18 156
2014 3 to 10 years in the federal public service 14 1294
2014 11 to 20 years in the federal public service 13 1011
2014 More than 20 years in the federal public service 15 407

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 89 11 102
2017 3 to 10 years in the federal public service 94 6 1018
2017 11 to 20 years in the federal public service 98 2 943
2017 More than 20 years in the federal public service 95 5 468

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 18 18 6 5 23 10 57 16 844
2017 3 to 10 years in the federal public service 9 18 22 13 21 13 5 33 41 3262
2017 11 to 20 years in the federal public service 7 19 23 15 24 10 3 29 45 2931
2017 More than 20 years in the federal public service 10 23 20 15 21 8 2 37 41 1601
2014 Less than 3 years in the federal public service 15 16 21 6 6 27 8 49 18 899
2014 3 to 10 years in the federal public service 10 20 24 13 15 13 4 37 34 4588
2014 11 to 20 years in the federal public service 9 22 22 15 19 10 2 36 39 3466
2014 More than 20 years in the federal public service 11 25 22 14 15 11 2 42 33 1792

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 27 15 7 4 11 2 71 12 842
2017 3 to 10 years in the federal public service 13 27 21 13 19 5 1 43 34 3257
2017 11 to 20 years in the federal public service 11 27 21 16 21 4 1 39 39 2927
2017 More than 20 years in the federal public service 15 32 19 14 17 3 0 48 32 1596
2014 Less than 3 years in the federal public service 25 28 20 7 6 12 2 62 15 897
2014 3 to 10 years in the federal public service 15 29 22 14 14 6 1 47 30 4582
2014 11 to 20 years in the federal public service 14 29 21 16 15 4 1 45 33 3460
2014 More than 20 years in the federal public service 17 32 21 13 13 4 0 51 27 1792
2011 Less than 3 years in the federal public service 30 36 17 7 4 5 1 70 12 2038
2011 3 to 10 years in the federal public service 18 37 20 12 9 3 0 57 22 4287
2011 11 to 20 years in the federal public service 16 39 17 13 13 2 0 56 26 3177
2011 More than 20 years in the federal public service 23 40 15 11 9 2 0 64 21 2023

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 5 95 839
2017 3 to 10 years in the federal public service 17 83 3253
2017 11 to 20 years in the federal public service 18 82 2923
2017 More than 20 years in the federal public service 16 84 1592
2014 Less than 3 years in the federal public service 10 90 898
2014 3 to 10 years in the federal public service 14 86 4579
2014 11 to 20 years in the federal public service 17 83 3463
2014 More than 20 years in the federal public service 14 86 1790

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 64 37
2017 3 to 10 years in the federal public service 54 454
2017 11 to 20 years in the federal public service 41 445
2017 More than 20 years in the federal public service 40 214
2014 Less than 3 years in the federal public service 76 77
2014 3 to 10 years in the federal public service 46 572
2014 11 to 20 years in the federal public service 41 504
2014 More than 20 years in the federal public service 36 224

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 37
2017 3 to 10 years in the federal public service 69 454
2017 11 to 20 years in the federal public service 83 445
2017 More than 20 years in the federal public service 82 214
2014 Less than 3 years in the federal public service 38 77
2014 3 to 10 years in the federal public service 74 572
2014 11 to 20 years in the federal public service 82 504
2014 More than 20 years in the federal public service 77 224

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 454
2017 11 to 20 years in the federal public service 7 445
2017 More than 20 years in the federal public service 6 214
2014 3 to 10 years in the federal public service 3 572
2014 11 to 20 years in the federal public service 5 504
2014 More than 20 years in the federal public service 7 224

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 454
2017 11 to 20 years in the federal public service 23 445
2017 More than 20 years in the federal public service 17 214
2014 Less than 3 years in the federal public service 17 77
2014 3 to 10 years in the federal public service 21 572
2014 11 to 20 years in the federal public service 19 504
2014 More than 20 years in the federal public service 16 224

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 13 37
2017 3 to 10 years in the federal public service 10 454
2017 11 to 20 years in the federal public service 11 445
2017 More than 20 years in the federal public service 11 214
2014 Less than 3 years in the federal public service 7 77
2014 3 to 10 years in the federal public service 9 572
2014 11 to 20 years in the federal public service 12 504
2014 More than 20 years in the federal public service 9 224

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 454
2017 11 to 20 years in the federal public service 12 445
2017 More than 20 years in the federal public service 5 214
2014 Less than 3 years in the federal public service 9 77
2014 3 to 10 years in the federal public service 8 572
2014 11 to 20 years in the federal public service 9 504
2014 More than 20 years in the federal public service 7 224

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 454
2017 11 to 20 years in the federal public service 6 445
2017 More than 20 years in the federal public service 9 214
2014 3 to 10 years in the federal public service 9 572
2014 11 to 20 years in the federal public service 8 504
2014 More than 20 years in the federal public service 13 224

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 37
2017 3 to 10 years in the federal public service 36 453
2017 11 to 20 years in the federal public service 32 440
2017 More than 20 years in the federal public service 31 214
2014 Less than 3 years in the federal public service 33 77
2014 3 to 10 years in the federal public service 27 573
2014 11 to 20 years in the federal public service 31 506
2014 More than 20 years in the federal public service 19 224

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 37
2017 3 to 10 years in the federal public service 21 453
2017 11 to 20 years in the federal public service 18 440
2017 More than 20 years in the federal public service 15 214
2014 Less than 3 years in the federal public service 19 77
2014 3 to 10 years in the federal public service 21 573
2014 11 to 20 years in the federal public service 17 506
2014 More than 20 years in the federal public service 10 224

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 37
2017 3 to 10 years in the federal public service 26 453
2017 11 to 20 years in the federal public service 19 440
2017 More than 20 years in the federal public service 14 214
2014 Less than 3 years in the federal public service 22 77
2014 3 to 10 years in the federal public service 18 573
2014 11 to 20 years in the federal public service 16 506
2014 More than 20 years in the federal public service 6 224

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 453
2017 11 to 20 years in the federal public service 7 440
2017 More than 20 years in the federal public service 7 214
2014 Less than 3 years in the federal public service 13 77
2014 3 to 10 years in the federal public service 9 573
2014 11 to 20 years in the federal public service 8 506
2014 More than 20 years in the federal public service 4 224

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 24 37
2017 3 to 10 years in the federal public service 19 453
2017 11 to 20 years in the federal public service 16 440
2017 More than 20 years in the federal public service 29 214
2014 Less than 3 years in the federal public service 22 77
2014 3 to 10 years in the federal public service 19 573
2014 11 to 20 years in the federal public service 12 506
2014 More than 20 years in the federal public service 26 224

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 33 37
2017 3 to 10 years in the federal public service 39 453
2017 11 to 20 years in the federal public service 37 440
2017 More than 20 years in the federal public service 31 214
2014 Less than 3 years in the federal public service 32 77
2014 3 to 10 years in the federal public service 31 573
2014 11 to 20 years in the federal public service 27 506
2014 More than 20 years in the federal public service 22 224

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 453
2017 11 to 20 years in the federal public service 5 440
2017 More than 20 years in the federal public service 6 214
2014 3 to 10 years in the federal public service 6 573
2014 11 to 20 years in the federal public service 2 506
2014 More than 20 years in the federal public service 3 224

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 3 453
2017 11 to 20 years in the federal public service 2 440

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 453
2017 11 to 20 years in the federal public service 10 440
2017 More than 20 years in the federal public service 7 214
2014 Less than 3 years in the federal public service 7 77
2014 3 to 10 years in the federal public service 9 573
2014 11 to 20 years in the federal public service 8 506
2014 More than 20 years in the federal public service 6 224

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 453
2017 11 to 20 years in the federal public service 17 440
2017 More than 20 years in the federal public service 8 214
2014 3 to 10 years in the federal public service 13 573
2014 11 to 20 years in the federal public service 13 506
2014 More than 20 years in the federal public service 5 224

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 2 453
2017 11 to 20 years in the federal public service 2 440

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 453
2017 11 to 20 years in the federal public service 18 440
2017 More than 20 years in the federal public service 30 214
2014 Less than 3 years in the federal public service 11 77
2014 3 to 10 years in the federal public service 13 573
2014 11 to 20 years in the federal public service 22 506
2014 More than 20 years in the federal public service 24 224

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 More than 20 years in the federal public service 0 214
2014 3 to 10 years in the federal public service 2 573
2014 11 to 20 years in the federal public service 1 506

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 453
2017 11 to 20 years in the federal public service 19 440
2017 More than 20 years in the federal public service 19 214
2014 Less than 3 years in the federal public service 18 77
2014 3 to 10 years in the federal public service 27 573
2014 11 to 20 years in the federal public service 29 506
2014 More than 20 years in the federal public service 43 224

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 29 37
2017 3 to 10 years in the federal public service 30 455
2017 11 to 20 years in the federal public service 34 444
2017 More than 20 years in the federal public service 34 214
2014 Less than 3 years in the federal public service 18 77
2014 3 to 10 years in the federal public service 28 571
2014 11 to 20 years in the federal public service 27 506
2014 More than 20 years in the federal public service 29 226

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 455
2017 11 to 20 years in the federal public service 21 444
2017 More than 20 years in the federal public service 20 214
2014 Less than 3 years in the federal public service 19 77
2014 3 to 10 years in the federal public service 17 571
2014 11 to 20 years in the federal public service 20 506
2014 More than 20 years in the federal public service 21 226

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 455
2017 11 to 20 years in the federal public service 6 444
2017 More than 20 years in the federal public service 8 214
2014 3 to 10 years in the federal public service 5 571
2014 11 to 20 years in the federal public service 7 506
2014 More than 20 years in the federal public service 10 226

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 16 37
2017 3 to 10 years in the federal public service 26 455
2017 11 to 20 years in the federal public service 22 444
2017 More than 20 years in the federal public service 30 214
2014 Less than 3 years in the federal public service 7 77
2014 3 to 10 years in the federal public service 24 571
2014 11 to 20 years in the federal public service 19 506
2014 More than 20 years in the federal public service 25 226

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 455
2017 11 to 20 years in the federal public service 10 444
2017 More than 20 years in the federal public service 11 214
2014 3 to 10 years in the federal public service 8 571
2014 11 to 20 years in the federal public service 6 506
2014 More than 20 years in the federal public service 13 226

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 11 455
2017 11 to 20 years in the federal public service 11 444
2017 More than 20 years in the federal public service 11 214
2014 3 to 10 years in the federal public service 8 571
2014 11 to 20 years in the federal public service 9 506
2014 More than 20 years in the federal public service 10 226

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 13 37
2017 3 to 10 years in the federal public service 15 455
2017 11 to 20 years in the federal public service 10 444
2017 More than 20 years in the federal public service 13 214
2014 Less than 3 years in the federal public service 17 77
2014 3 to 10 years in the federal public service 13 571
2014 11 to 20 years in the federal public service 11 506
2014 More than 20 years in the federal public service 11 226

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 10 455
2017 11 to 20 years in the federal public service 9 444
2017 More than 20 years in the federal public service 11 214
2014 Less than 3 years in the federal public service 11 77
2014 3 to 10 years in the federal public service 9 571
2014 11 to 20 years in the federal public service 12 506
2014 More than 20 years in the federal public service 12 226

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 50 37
2017 3 to 10 years in the federal public service 46 455
2017 11 to 20 years in the federal public service 42 444
2017 More than 20 years in the federal public service 38 214
2014 Less than 3 years in the federal public service 53 77
2014 3 to 10 years in the federal public service 46 571
2014 11 to 20 years in the federal public service 46 506
2014 More than 20 years in the federal public service 44 226

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 411
2017 11 to 20 years in the federal public service 8 392
2017 More than 20 years in the federal public service 8 189
2014 Less than 3 years in the federal public service 13 75
2014 3 to 10 years in the federal public service 8 522
2014 11 to 20 years in the federal public service 9 456
2014 More than 20 years in the federal public service 5 199

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 37
2017 3 to 10 years in the federal public service 11 411
2017 11 to 20 years in the federal public service 8 392
2017 More than 20 years in the federal public service 3 189
2014 Less than 3 years in the federal public service 18 75
2014 3 to 10 years in the federal public service 9 522
2014 11 to 20 years in the federal public service 5 456
2014 More than 20 years in the federal public service 4 199

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 8 411
2017 11 to 20 years in the federal public service 4 392
2017 More than 20 years in the federal public service 6 189
2014 3 to 10 years in the federal public service 5 522
2014 11 to 20 years in the federal public service 5 456

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 411
2017 11 to 20 years in the federal public service 3 392
2014 3 to 10 years in the federal public service 3 522
2014 11 to 20 years in the federal public service 3 456
2014 More than 20 years in the federal public service 3 199

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 2 411
2017 11 to 20 years in the federal public service 2 392
2017 More than 20 years in the federal public service 4 189
2014 3 to 10 years in the federal public service 2 522
2014 11 to 20 years in the federal public service 2 456
2014 More than 20 years in the federal public service 2 199

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 3 411
2017 11 to 20 years in the federal public service 4 392
2017 More than 20 years in the federal public service 5 189
2014 3 to 10 years in the federal public service 4 522
2014 11 to 20 years in the federal public service 3 456
2014 More than 20 years in the federal public service 4 199

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 411
2017 11 to 20 years in the federal public service 4 392
2017 More than 20 years in the federal public service 5 189
2014 3 to 10 years in the federal public service 5 522
2014 11 to 20 years in the federal public service 3 456
2014 More than 20 years in the federal public service 6 199

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 16 37
2017 3 to 10 years in the federal public service 12 411
2017 11 to 20 years in the federal public service 7 392
2017 More than 20 years in the federal public service 6 189
2014 Less than 3 years in the federal public service 14 75
2014 3 to 10 years in the federal public service 9 522
2014 11 to 20 years in the federal public service 6 456
2014 More than 20 years in the federal public service 7 199

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 411
2017 11 to 20 years in the federal public service 11 392
2017 More than 20 years in the federal public service 16 189
2014 Less than 3 years in the federal public service 7 75
2014 3 to 10 years in the federal public service 8 522
2014 11 to 20 years in the federal public service 10 456
2014 More than 20 years in the federal public service 12 199

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 12 37
2017 3 to 10 years in the federal public service 26 411
2017 11 to 20 years in the federal public service 25 392
2017 More than 20 years in the federal public service 31 189
2014 Less than 3 years in the federal public service 16 75
2014 3 to 10 years in the federal public service 22 522
2014 11 to 20 years in the federal public service 24 456
2014 More than 20 years in the federal public service 29 199

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 411
2017 11 to 20 years in the federal public service 10 392
2017 More than 20 years in the federal public service 13 189
2014 Less than 3 years in the federal public service 13 75
2014 3 to 10 years in the federal public service 10 522
2014 11 to 20 years in the federal public service 10 456
2014 More than 20 years in the federal public service 10 199

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 26 37
2017 3 to 10 years in the federal public service 49 411
2017 11 to 20 years in the federal public service 45 392
2017 More than 20 years in the federal public service 48 189
2014 Less than 3 years in the federal public service 32 75
2014 3 to 10 years in the federal public service 45 522
2014 11 to 20 years in the federal public service 45 456
2014 More than 20 years in the federal public service 43 199

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 3 411
2017 11 to 20 years in the federal public service 3 392
2017 More than 20 years in the federal public service 6 189
2014 3 to 10 years in the federal public service 2 522
2014 11 to 20 years in the federal public service 4 456
2014 More than 20 years in the federal public service 2 199

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 57 37
2017 3 to 10 years in the federal public service 65 411
2017 11 to 20 years in the federal public service 64 392
2017 More than 20 years in the federal public service 59 189
2014 Less than 3 years in the federal public service 63 75
2014 3 to 10 years in the federal public service 63 522
2014 11 to 20 years in the federal public service 71 456
2014 More than 20 years in the federal public service 71 199

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 37
2017 3 to 10 years in the federal public service 1 411
2017 11 to 20 years in the federal public service 1 392

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 21 37
2017 3 to 10 years in the federal public service 14 411
2017 11 to 20 years in the federal public service 16 392
2017 More than 20 years in the federal public service 12 189
2014 Less than 3 years in the federal public service 13 75
2014 3 to 10 years in the federal public service 15 522
2014 11 to 20 years in the federal public service 12 456
2014 More than 20 years in the federal public service 18 199

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 81 19 38
2017 3 to 10 years in the federal public service 94 6 457
2017 11 to 20 years in the federal public service 98 2 445
2017 More than 20 years in the federal public service 97 3 215

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 20 16 4 2 27 9 66 9 841
2017 3 to 10 years in the federal public service 10 22 26 8 12 17 5 41 25 3259
2017 11 to 20 years in the federal public service 9 20 29 9 14 15 4 36 28 2930
2017 More than 20 years in the federal public service 11 25 28 9 10 13 3 44 23 1597
2014 Less than 3 years in the federal public service 18 19 20 4 3 29 8 57 12 898
2014 3 to 10 years in the federal public service 12 22 26 9 7 20 4 44 21 4590
2014 11 to 20 years in the federal public service 12 23 27 8 11 16 3 42 24 3467
2014 More than 20 years in the federal public service 14 26 26 9 8 15 3 48 21 1796

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 28 14 4 2 12 3 77 7 837
2017 3 to 10 years in the federal public service 16 29 25 9 11 9 2 50 22 3251
2017 11 to 20 years in the federal public service 15 30 25 10 13 7 1 48 25 2923
2017 More than 20 years in the federal public service 18 33 24 9 10 6 1 55 20 1598
2014 Less than 3 years in the federal public service 28 29 18 5 3 15 2 69 10 897
2014 3 to 10 years in the federal public service 18 30 25 9 7 9 1 54 18 4581
2014 11 to 20 years in the federal public service 18 30 24 9 10 8 1 53 21 3462
2014 More than 20 years in the federal public service 20 33 22 9 8 8 1 58 18 1794
2011 Less than 3 years in the federal public service 35 37 15 5 2 6 0 76 7 2038
2011 3 to 10 years in the federal public service 23 39 20 8 5 5 0 66 13 4288
2011 11 to 20 years in the federal public service 22 40 18 9 7 4 0 65 17 3180
2011 More than 20 years in the federal public service 25 43 15 7 6 4 0 71 14 2021

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 11 89 844
2017 3 to 10 years in the federal public service 22 78 3251
2017 11 to 20 years in the federal public service 24 76 2926
2017 More than 20 years in the federal public service 23 77 1598
2014 Less than 3 years in the federal public service 11 89 897
2014 3 to 10 years in the federal public service 18 82 4582
2014 11 to 20 years in the federal public service 21 79 3463
2014 More than 20 years in the federal public service 19 81 1794

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 68 32 93
2017 3 to 10 years in the federal public service 76 24 683
2017 11 to 20 years in the federal public service 75 25 664
2017 More than 20 years in the federal public service 76 24 339
2014 Less than 3 years in the federal public service 71 29 90
2014 3 to 10 years in the federal public service 73 27 808
2014 11 to 20 years in the federal public service 76 24 693
2014 More than 20 years in the federal public service 70 30 320

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 46 6 4 3 1 0 86 8 64
2017 3 to 10 years in the federal public service 37 40 9 9 5 0 1 77 14 535
2017 11 to 20 years in the federal public service 38 40 7 10 4 0 1 79 14 504
2017 More than 20 years in the federal public service 43 33 5 11 7 2 1 77 18 254
2014 Less than 3 years in the federal public service 52 27 9 9 3 0 1 80 12 63
2014 3 to 10 years in the federal public service 41 35 9 8 5 0 0 77 14 593
2014 11 to 20 years in the federal public service 43 36 6 9 7 0 0 78 16 525
2014 More than 20 years in the federal public service 40 34 7 14 4 0 1 75 18 223

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 36 15 13 7 6 8 58 24 841
2017 3 to 10 years in the federal public service 24 52 12 7 2 1 1 78 9 3262
2017 11 to 20 years in the federal public service 29 53 8 3 1 1 5 87 5 2931
2017 More than 20 years in the federal public service 30 50 7 3 1 0 8 88 4 1602
2014 Less than 3 years in the federal public service 14 42 19 12 4 4 5 62 18 899
2014 3 to 10 years in the federal public service 21 54 14 7 2 1 2 77 8 4586
2014 11 to 20 years in the federal public service 27 54 9 4 1 1 5 86 4 3464
2014 More than 20 years in the federal public service 31 51 8 2 0 1 7 88 3 1795
2011 Less than 3 years in the federal public service 13 45 16 12 5 4 5 64 19 2041
2011 3 to 10 years in the federal public service 22 53 13 7 2 1 2 77 10 4294
2011 11 to 20 years in the federal public service 29 54 8 4 1 0 4 87 5 3182
2011 More than 20 years in the federal public service 35 49 5 3 1 1 8 91 3 2026
2008 Less than 3 years in the federal public service 10 43 15 16 8 4 3 58 26 1576
2008 3 to 10 years in the federal public service 23 55 10 8 2 1 2 80 10 2996
2008 11 to 20 years in the federal public service 31 52 7 4 1 0 4 87 6 2353
2008 More than 20 years in the federal public service 36 46 6 3 1 0 7 89 4 1837

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 20 21 7 6 23 12 48 20 841
2017 3 to 10 years in the federal public service 9 29 23 16 13 8 3 43 32 3248
2017 11 to 20 years in the federal public service 9 30 23 16 12 7 4 44 31 2926
2017 More than 20 years in the federal public service 10 32 20 14 12 6 5 48 29 1601
2014 Less than 3 years in the federal public service 12 28 21 8 4 18 9 55 16 899
2014 3 to 10 years in the federal public service 8 30 24 15 10 9 4 44 28 4590
2014 11 to 20 years in the federal public service 9 33 23 15 10 6 5 47 27 3469
2014 More than 20 years in the federal public service 12 33 22 13 9 6 5 50 25 1794
2011 Less than 3 years in the federal public service 12 28 20 10 4 17 8 54 19 2039
2011 3 to 10 years in the federal public service 9 33 21 15 9 9 3 49 27 4295
2011 11 to 20 years in the federal public service 10 35 20 15 11 6 3 49 29 3182
2011 More than 20 years in the federal public service 12 38 19 13 9 5 4 55 24 2026

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 26 13 4 1 17 7 76 6 843
2017 3 to 10 years in the federal public service 27 38 16 8 5 5 2 70 13 3263
2017 11 to 20 years in the federal public service 26 37 15 8 6 3 5 69 15 2932
2017 More than 20 years in the federal public service 27 36 13 7 5 3 8 72 13 1602
2014 Less than 3 years in the federal public service 26 37 16 3 1 11 6 77 4 897
2014 3 to 10 years in the federal public service 26 39 16 8 4 4 2 70 13 4589
2014 11 to 20 years in the federal public service 25 40 14 8 5 3 5 71 14 3467
2014 More than 20 years in the federal public service 27 38 14 7 4 4 7 73 12 1794
2011 Less than 3 years in the federal public service 28 33 15 5 2 12 5 74 8 2039
2011 3 to 10 years in the federal public service 26 39 15 8 5 5 3 70 14 4295
2011 11 to 20 years in the federal public service 26 38 14 8 7 2 5 69 16 3183
2011 More than 20 years in the federal public service 28 38 12 6 6 3 7 74 13 2026
2008 Less than 3 years in the federal public service 22 38 17 5 2 13 3 71 9 1574
2008 3 to 10 years in the federal public service 20 42 16 10 6 5 2 66 17 2994
2008 11 to 20 years in the federal public service 26 41 11 9 6 3 4 72 16 2350
2008 More than 20 years in the federal public service 26 39 11 9 5 2 7 72 16 1832

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 26 15 5 2 19 8 70 9 843
2017 3 to 10 years in the federal public service 16 33 19 12 12 6 2 54 26 3260
2017 11 to 20 years in the federal public service 17 32 17 13 12 4 5 54 28 2913
2017 More than 20 years in the federal public service 19 32 14 12 11 4 8 58 25 1596
2014 Less than 3 years in the federal public service 20 33 19 6 2 14 6 67 10 898
2014 3 to 10 years in the federal public service 17 33 19 13 9 6 2 55 24 4585
2014 11 to 20 years in the federal public service 17 34 17 13 11 4 5 56 26 3465
2014 More than 20 years in the federal public service 19 35 17 10 8 4 6 60 21 1792
2011 Less than 3 years in the federal public service 22 32 16 7 4 14 5 67 13 2040
2011 3 to 10 years in the federal public service 18 34 17 12 10 6 2 57 24 4294
2011 11 to 20 years in the federal public service 19 35 15 12 11 3 4 58 25 3180
2011 More than 20 years in the federal public service 22 37 13 10 8 4 7 66 20 2025
2008 Less than 3 years in the federal public service 20 35 17 9 4 11 3 65 15 1573
2008 3 to 10 years in the federal public service 16 36 15 16 12 3 2 55 29 2993
2008 11 to 20 years in the federal public service 20 37 13 14 11 2 3 60 26 2350
2008 More than 20 years in the federal public service 23 36 11 13 9 2 6 64 24 1835
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 25 9 6 4 1 1 81 10 845
2017 3 to 10 years in the federal public service 37 30 12 9 10 1 1 68 19 3256
2017 11 to 20 years in the federal public service 34 32 11 10 11 1 0 67 21 2926
2017 More than 20 years in the federal public service 38 31 12 8 11 1 0 69 19 1598

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 24 11 3 4 4 1 82 7 845
2017 3 to 10 years in the federal public service 36 28 15 7 11 2 1 66 18 3258
2017 11 to 20 years in the federal public service 35 28 15 8 12 2 0 64 20 2930
2017 More than 20 years in the federal public service 36 30 14 6 12 2 0 67 19 1598

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 38 16 9 4 8 1 68 14 844
2017 3 to 10 years in the federal public service 14 39 18 14 13 2 0 54 28 3258
2017 11 to 20 years in the federal public service 14 40 17 14 14 2 0 54 28 2926
2017 More than 20 years in the federal public service 17 41 17 10 12 2 0 60 23 1597

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 37 18 14 9 2 0 57 24 842
2017 3 to 10 years in the federal public service 7 21 16 21 34 1 0 29 56 3260
2017 11 to 20 years in the federal public service 5 21 16 22 35 1 0 26 58 2926
2017 More than 20 years in the federal public service 8 27 16 19 28 1 0 36 48 1595

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 14 16 19 18 31 1 1 31 50 844
2017 3 to 10 years in the federal public service 11 15 15 19 40 0 1 26 59 3257
2017 11 to 20 years in the federal public service 15 19 17 17 31 1 1 34 48 2924
2017 More than 20 years in the federal public service 18 21 18 15 25 1 2 40 41 1599

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 32 21 12 5 1 1 62 17 841
2017 3 to 10 years in the federal public service 18 27 28 15 11 0 1 45 26 3251
2017 11 to 20 years in the federal public service 15 24 28 16 15 0 2 40 32 2923
2017 More than 20 years in the federal public service 15 26 25 19 15 0 1 41 34 1590

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 29 14 7 2 1 2 75 10 844
2017 3 to 10 years in the federal public service 25 31 23 10 8 1 3 57 19 3253
2017 11 to 20 years in the federal public service 21 27 25 13 10 0 3 49 24 2908
2017 More than 20 years in the federal public service 16 32 23 16 10 1 2 50 26 1590

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 24 22 13 9 2 1 55 23 843
2017 3 to 10 years in the federal public service 15 22 24 17 19 1 2 38 37 3261
2017 11 to 20 years in the federal public service 13 21 24 19 21 1 2 35 41 2915
2017 More than 20 years in the federal public service 14 24 23 19 18 1 2 38 38 1592

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 20 9 4 1 1 9 84 6 842
2017 3 to 10 years in the federal public service 38 26 15 7 6 1 7 69 15 3254
2017 11 to 20 years in the federal public service 36 25 16 8 6 1 8 67 16 2912
2017 More than 20 years in the federal public service 34 26 16 9 6 0 9 66 17 1591

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 28 18 8 3 0 1 70 11 841
2017 3 to 10 years in the federal public service 22 28 25 14 11 0 1 50 25 3246
2017 11 to 20 years in the federal public service 18 28 25 16 12 0 1 47 28 2916
2017 More than 20 years in the federal public service 21 32 24 12 9 0 1 54 22 1592

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 29 17 5 3 1 2 74 8 840
2017 3 to 10 years in the federal public service 18 27 26 15 11 1 1 46 27 3241
2017 11 to 20 years in the federal public service 15 29 26 18 11 1 1 44 29 2912
2017 More than 20 years in the federal public service 16 31 23 15 12 0 1 48 28 1593

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 31 18 7 3 2 2 71 10 838
2017 3 to 10 years in the federal public service 17 27 25 17 13 1 1 45 30 3244
2017 11 to 20 years in the federal public service 12 27 26 19 14 1 1 40 34 2916
2017 More than 20 years in the federal public service 11 27 26 19 16 0 1 39 35 1593

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 32 17 8 4 2 1 70 12 841
2017 3 to 10 years in the federal public service 22 29 22 14 12 0 1 51 27 3244
2017 11 to 20 years in the federal public service 18 29 23 15 12 1 1 49 27 2913
2017 More than 20 years in the federal public service 18 31 22 16 11 0 1 50 28 1593

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 34 16 7 3 1 2 73 11 840
2017 3 to 10 years in the federal public service 27 32 21 11 7 1 2 60 18 3236
2017 11 to 20 years in the federal public service 20 30 24 13 11 1 2 51 25 2907
2017 More than 20 years in the federal public service 16 31 23 16 12 1 1 48 29 1584

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 23 13 6 2 1 1 78 9 843
2017 3 to 10 years in the federal public service 33 27 21 11 8 0 1 61 19 3261
2017 11 to 20 years in the federal public service 30 28 21 12 9 0 1 58 21 2924
2017 More than 20 years in the federal public service 36 28 17 10 7 0 1 65 17 1594

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 12 5 4 3 1 2 88 7 843
2017 3 to 10 years in the federal public service 47 21 13 8 9 1 2 69 18 3257
2017 11 to 20 years in the federal public service 43 24 13 9 8 1 1 68 18 2923
2017 More than 20 years in the federal public service 48 23 13 8 6 0 2 73 14 1596

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 23 8 4 4 1 2 84 8 840
2017 3 to 10 years in the federal public service 34 34 16 8 6 0 1 69 15 3258
2017 11 to 20 years in the federal public service 34 34 16 8 5 0 1 69 14 2919
2017 More than 20 years in the federal public service 36 34 16 7 4 0 1 72 12 1596

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 18 6 3 2 1 2 87 6 839
2017 3 to 10 years in the federal public service 39 24 16 9 10 0 1 64 20 3254
2017 11 to 20 years in the federal public service 35 27 15 11 10 0 1 63 22 2922
2017 More than 20 years in the federal public service 38 26 14 10 10 0 1 65 21 1600

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 9 3 2 0 1 21 94 2 840
2017 3 to 10 years in the federal public service 48 14 6 2 2 1 27 85 6 3250
2017 11 to 20 years in the federal public service 43 17 10 3 2 1 25 80 7 2920
2017 More than 20 years in the federal public service 40 22 10 4 3 0 21 79 9 1592

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 71 15 4 3 1 1 5 92 4 842
2017 3 to 10 years in the federal public service 54 24 9 2 3 1 7 84 5 3230
2017 11 to 20 years in the federal public service 52 25 10 3 3 1 7 84 6 2899
2017 More than 20 years in the federal public service 53 26 9 3 2 1 7 86 5 1583

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 14 13 13 12 1 3 60 26 844
2017 3 to 10 years in the federal public service 61 17 7 5 6 0 4 82 11 3260
2017 11 to 20 years in the federal public service 67 18 6 2 2 1 5 89 4 2924
2017 More than 20 years in the federal public service 70 15 5 1 2 1 6 91 3 1598

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 24 8 2 1 1 2 87 4 843
2017 3 to 10 years in the federal public service 45 32 14 4 3 0 2 79 7 3258
2017 11 to 20 years in the federal public service 43 33 14 4 2 1 3 78 7 2921
2017 More than 20 years in the federal public service 47 30 14 4 3 0 3 79 7 1596

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 37 32 9 4 0 0 55 13 844
2017 3 to 10 years in the federal public service 7 22 40 18 12 0 0 29 31 3261
2017 11 to 20 years in the federal public service 5 20 40 21 13 0 0 25 35 2931
2017 More than 20 years in the federal public service 7 19 40 20 13 1 0 27 33 1599

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 15 37 26 17 1 1 43 19 838
2017 3 to 10 years in the federal public service 14 25 41 14 5 0 0 20 40 3246
2017 11 to 20 years in the federal public service 15 30 39 12 4 0 0 16 45 2923
2017 More than 20 years in the federal public service 15 31 37 12 5 0 0 17 46 1595
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 19 23 19 23 3 1 13 87 844
2017 3 to 10 years in the federal public service 17 20 21 14 25 2 0 17 83 3265
2017 11 to 20 years in the federal public service 27 25 19 11 14 3 1 28 72 2929
2017 More than 20 years in the federal public service 34 24 17 9 12 3 1 36 64 1598

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 45 701
2017 3 to 10 years in the federal public service 33 2620
2017 11 to 20 years in the federal public service 22 2009
2017 More than 20 years in the federal public service 18 952

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 42 701
2017 3 to 10 years in the federal public service 45 2620
2017 11 to 20 years in the federal public service 33 2009
2017 More than 20 years in the federal public service 27 952

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 701
2017 3 to 10 years in the federal public service 17 2620
2017 11 to 20 years in the federal public service 14 2009
2017 More than 20 years in the federal public service 12 952

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 701
2017 3 to 10 years in the federal public service 63 2620
2017 11 to 20 years in the federal public service 61 2009
2017 More than 20 years in the federal public service 56 952

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 2 701
2017 3 to 10 years in the federal public service 12 2620
2017 11 to 20 years in the federal public service 8 2009
2017 More than 20 years in the federal public service 5 952

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 40 701
2017 3 to 10 years in the federal public service 33 2620
2017 11 to 20 years in the federal public service 33 2009
2017 More than 20 years in the federal public service 38 952

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 6 46 20 11 3 14 690
2017 3 to 10 years in the federal public service 6 36 17 11 4 25 2539
2017 11 to 20 years in the federal public service 8 43 18 11 4 17 1943
2017 More than 20 years in the federal public service 11 45 17 9 4 16 914

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 25 13 15 25 2 6 42 44 703
2017 3 to 10 years in the federal public service 5 15 15 16 39 2 7 23 61 2629
2017 11 to 20 years in the federal public service 5 17 17 17 34 2 8 25 57 2028
2017 More than 20 years in the federal public service 6 16 16 18 31 3 10 25 56 962

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 11 13 16 48 2 7 16 69 704
2017 3 to 10 years in the federal public service 2 6 10 14 61 2 6 8 81 2631
2017 11 to 20 years in the federal public service 2 6 13 15 55 2 8 9 77 2027
2017 More than 20 years in the federal public service 1 8 14 15 48 3 10 11 73 961
Date modified: