2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 45 11 6 5 0 0 78 11 382
2017 GL-07 42 37 10 4 7 0 0 79 11 71
2017 GL-08 31 53 6 8 2 0 0 84 10 51
2017 GL-09 40 30 15 6 8 0 0 71 14 99
2017 GL-10 20 53 13 7 7 0 0 73 13 60
2017 GL-11 32 52 12 5 0 0 0 83 5 60
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 33 44 10 7 5 0 0 77 13 429
2014 GL-06 41 45 7 7 0 0 0 86 7 29
2014 GL-07 35 43 4 9 7 2 0 79 17 55
2014 GL-08 33 47 7 9 4 0 0 80 13 55
2014 GL-09 36 41 12 5 6 1 0 77 10 107
2014 GL-10 34 51 8 5 3 0 0 85 8 65
2014 GL-11 26 50 10 7 7 0 0 75 15 68
2014 GL-13 21 37 11 32 0 0 0 58 32 19
2011 GL 40 43 8 6 3 0 0 84 9 493
2011 GL-06 26 50 11 8 5 0 0 76 13 38
2011 GL-07 41 41 7 11 0 0 0 83 11 46
2011 GL-08 45 40 8 6 1 0 0 85 8 93
2011 GL-09 45 34 10 4 7 0 0 79 11 102
2011 GL-10 30 60 4 4 3 0 0 90 6 77
2011 GL-11 43 40 11 3 3 0 0 83 6 70
2011 GL-12 53 29 6 12 0 0 0 82 12 17
2011 GL-13 25 55 5 15 0 0 0 80 15 20
2008 GL 40 44 9 5 2 0 0 84 8 372
2008 GL-06 50 29 11 4 7 0 0 79 11 28
2008 GL-07 48 39 5 7 2 0 0 86 9 44
2008 GL-08 47 45 3 5 0 0 0 92 5 60
2008 GL-09 38 44 9 8 2 0 0 82 9 66
2008 GL-10 34 52 10 2 2 0 0 87 3 61
2008 GL-11 37 33 19 2 9 0 0 70 12 43
2008 GL-12 50 40 0 10 0 0 0 90 10 10
2008 GL-13 37 53 11 0 0 0 0 89 0 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 33 18 11 14 1 0 56 26 381
2017 GL-07 24 32 20 7 15 1 0 57 23 71
2017 GL-08 22 28 26 17 4 2 2 51 22 51
2017 GL-09 25 33 17 6 18 0 0 59 24 99
2017 GL-10 17 32 15 19 17 0 0 49 36 59
2017 GL-11 20 45 10 17 8 0 0 65 25 60
2017 GL-13 27 33 27 7 7 0 0 60 13 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 59 33 6 2 1 0 0 92 2 378
2017 GL-07 68 25 6 0 1 0 0 93 1 69
2017 GL-08 59 35 4 2 0 0 0 94 2 49
2017 GL-09 65 26 6 2 1 0 0 91 3 99
2017 GL-10 49 41 3 5 2 0 0 90 7 59
2017 GL-11 46 44 10 0 0 0 0 90 0 61
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 69 24 4 1 2 0 0 93 3 428
2014 GL-06 79 21 0 0 0 0 0 100 0 29
2014 GL-07 80 13 4 0 2 2 0 94 2 55
2014 GL-08 69 18 4 7 2 0 0 87 9 55
2014 GL-09 74 20 3 1 3 0 0 93 4 106
2014 GL-10 57 40 3 0 0 0 0 97 0 65
2014 GL-11 65 28 4 0 3 0 0 93 3 68
2014 GL-13 47 37 16 0 0 0 0 84 0 19
2011 GL 66 26 5 2 1 0 0 92 3 495
2011 GL-06 56 31 8 5 0 0 0 87 5 39
2011 GL-07 70 24 4 2 0 0 0 93 2 46
2011 GL-08 73 21 2 3 0 0 0 95 3 94
2011 GL-09 69 22 6 2 2 0 0 90 4 102
2011 GL-10 56 39 4 1 0 0 0 95 1 77
2011 GL-11 66 26 7 1 0 0 0 91 1 70
2011 GL-12 71 18 6 0 6 0 0 88 6 17
2011 GL-13 55 40 5 0 0 0 0 95 0 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 41 40 11 3 3 0 0 82 7 375
2017 GL-07 49 33 9 1 6 0 1 84 7 69
2017 GL-08 45 41 14 0 0 0 0 86 0 49
2017 GL-09 48 36 7 4 4 0 0 85 8 99
2017 GL-10 33 40 17 5 5 0 0 72 10 58
2017 GL-11 25 53 17 3 2 0 0 78 5 60
2017 GL-13 33 60 7 0 0 0 0 93 0 15
2014 GL 44 39 9 4 3 0 0 83 8 428
2014 GL-06 59 31 7 3 0 0 0 90 3 29
2014 GL-07 45 33 15 4 2 2 0 79 6 55
2014 GL-08 42 42 7 5 4 0 0 84 9 55
2014 GL-09 52 36 7 2 3 0 0 89 5 107
2014 GL-10 40 45 8 6 2 0 0 85 8 65
2014 GL-11 32 48 10 3 7 0 0 80 10 68
2014 GL-13 42 26 11 11 11 0 0 68 21 19
2011 GL 49 40 5 4 2 0 0 90 5 493
2011 GL-06 42 37 11 5 5 0 0 79 11 38
2011 GL-07 46 39 7 9 0 0 0 85 9 46
2011 GL-08 57 35 4 3 0 0 0 93 3 94
2011 GL-09 55 32 6 4 3 0 0 87 7 102
2011 GL-10 43 49 4 3 1 0 0 92 4 77
2011 GL-11 50 40 4 3 3 0 0 90 6 70
2011 GL-12 41 47 6 6 0 0 0 88 6 17
2011 GL-13 25 70 0 5 0 0 0 95 5 20
2008 GL 44 45 5 4 1 0 0 89 5 375
2008 GL-06 46 39 7 0 7 0 0 86 7 28
2008 GL-07 44 44 7 4 0 0 0 89 4 45
2008 GL-08 56 36 3 5 0 0 0 92 5 61
2008 GL-09 37 51 6 6 0 0 0 88 6 67
2008 GL-10 38 57 3 0 2 0 0 95 2 61
2008 GL-11 47 35 12 2 5 0 0 81 7 43
2008 GL-12 60 30 0 10 0 0 0 90 10 10
2008 GL-13 47 53 0 0 0 0 0 100 0 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 32 17 15 12 1 0 56 27 379
2017 GL-07 27 29 24 6 14 0 0 56 20 71
2017 GL-08 18 36 26 18 2 0 0 54 20 50
2017 GL-09 26 37 9 13 13 1 0 64 27 97
2017 GL-10 8 33 23 18 15 0 2 42 34 60
2017 GL-11 28 28 13 22 7 2 0 58 29 60
2017 GL-13 33 27 13 13 13 0 0 60 27 15
2014 GL 24 33 23 12 8 0 0 58 20 429
2014 GL-06 45 28 3 10 10 3 0 75 21 29
2014 GL-07 26 32 17 11 15 0 0 58 26 55
2014 GL-08 20 27 33 13 7 0 0 47 20 55
2014 GL-09 26 36 20 12 7 0 0 62 19 107
2014 GL-10 23 37 28 8 5 0 0 60 12 65
2014 GL-11 20 32 23 16 9 0 0 52 25 68
2014 GL-13 16 37 16 26 5 0 0 53 32 19
2011 GL 25 40 19 11 5 0 0 65 16 493
2011 GL-06 31 33 15 18 3 0 0 64 21 39
2011 GL-07 26 35 17 15 7 0 0 61 22 46
2011 GL-08 24 51 12 11 3 0 0 74 14 93
2011 GL-09 27 33 20 10 9 1 0 61 19 102
2011 GL-10 21 43 23 9 4 0 0 64 13 77
2011 GL-11 26 36 21 13 4 0 0 61 17 70
2011 GL-12 29 35 29 0 6 0 0 65 6 17
2011 GL-13 15 55 25 5 0 0 0 70 5 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 32 20 14 11 0 0 54 26 378
2017 GL-07 25 27 30 6 13 0 0 52 18 71
2017 GL-08 20 32 26 22 0 0 0 52 22 50
2017 GL-09 26 35 13 11 15 0 0 61 26 96
2017 GL-10 8 31 29 19 12 0 2 40 31 59
2017 GL-11 21 36 15 21 7 0 0 57 28 61
2017 GL-13 27 33 20 13 7 0 0 60 20 15
2014 GL 21 34 23 14 7 0 0 55 21 428
2014 GL-06 27 42 14 10 7 0 0 69 17 29
2014 GL-07 27 29 15 15 13 2 0 57 28 55
2014 GL-08 16 36 22 18 7 0 0 53 26 55
2014 GL-09 22 35 24 9 9 1 0 57 19 106
2014 GL-10 20 32 32 11 5 0 0 52 15 65
2014 GL-11 17 32 26 17 7 0 0 49 25 68
2014 GL-13 21 32 11 37 0 0 0 53 37 19
2011 GL 23 42 18 11 6 0 0 65 16 493
2011 GL-06 26 28 18 21 8 0 0 54 28 39
2011 GL-07 26 39 13 15 7 0 0 65 22 46
2011 GL-08 19 51 19 9 2 0 0 70 11 93
2011 GL-09 26 34 15 13 11 1 0 61 24 102
2011 GL-10 22 39 23 9 6 0 0 61 16 77
2011 GL-11 24 43 23 7 3 0 0 67 10 70
2011 GL-12 24 47 18 6 6 0 0 71 12 17
2011 GL-13 15 60 15 10 0 0 0 75 10 20
2008 GL 23 43 18 10 5 1 0 67 15 374
2008 GL-06 32 43 14 4 7 0 0 75 11 28
2008 GL-07 24 33 27 7 7 2 0 59 14 45
2008 GL-08 20 51 15 13 2 0 0 70 15 61
2008 GL-09 22 43 12 15 7 0 0 66 22 67
2008 GL-10 13 51 23 8 5 0 0 64 13 61
2008 GL-11 33 37 21 5 2 2 0 71 7 43
2008 GL-13 21 53 11 16 0 0 0 74 16 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 30 19 12 11 3 0 57 24 379
2017 GL-07 24 32 15 13 11 4 0 59 25 71
2017 GL-08 18 37 23 18 2 2 0 56 21 49
2017 GL-09 27 31 20 7 12 3 0 60 20 97
2017 GL-10 15 25 27 17 10 5 2 43 29 60
2017 GL-11 34 30 11 15 8 2 0 65 23 61
2017 GL-13 13 33 27 7 20 0 0 47 27 15
2014 GL 23 28 19 14 11 3 1 54 26 428
2014 GL-06 24 24 14 17 10 10 0 54 30 29
2014 GL-07 24 32 7 15 15 7 0 61 32 55
2014 GL-08 16 24 22 18 9 9 2 45 31 55
2014 GL-09 26 36 18 8 9 2 1 63 18 107
2014 GL-10 25 30 16 16 14 0 0 55 30 64
2014 GL-11 23 24 31 12 10 0 0 48 22 68
2014 GL-13 26 5 21 37 11 0 0 32 47 19
2011 GL 29 27 21 10 8 4 1 58 19 494
2011 GL-06 23 26 23 13 13 3 0 50 26 39
2011 GL-07 30 22 24 9 11 4 0 55 20 46
2011 GL-08 27 36 18 10 3 5 1 67 14 94
2011 GL-09 32 20 24 7 14 3 1 54 21 102
2011 GL-10 30 26 22 10 8 4 0 58 19 77
2011 GL-11 24 30 20 16 7 3 0 56 24 70
2011 GL-12 35 35 12 6 12 0 0 71 18 17
2011 GL-13 15 25 35 20 0 5 0 42 21 20
2008 GL 25 31 18 16 7 3 0 58 23 375
2008 GL-06 36 21 14 14 7 7 0 62 23 28
2008 GL-07 33 20 18 16 7 4 2 57 24 45
2008 GL-08 25 36 18 11 8 2 0 62 20 61
2008 GL-09 19 33 18 24 4 1 0 53 29 67
2008 GL-10 13 31 23 20 10 3 0 46 31 61
2008 GL-11 35 28 21 14 0 2 0 64 14 43
2008 GL-12 50 20 0 10 20 0 0 70 30 10
2008 GL-13 21 47 16 16 0 0 0 68 16 19
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 31 19 11 10 2 1 59 21 383
2017 GL-07 34 27 22 4 13 0 0 61 17 71
2017 GL-08 18 35 21 16 6 2 2 55 23 51
2017 GL-09 30 30 19 8 11 1 0 61 19 99
2017 GL-10 13 28 20 22 12 3 2 44 35 60
2017 GL-11 31 33 18 10 7 2 0 65 17 61
2017 GL-13 47 33 13 0 7 0 0 80 7 15
2014 GL 28 35 18 11 7 1 0 64 18 429
2014 GL-06 52 38 0 10 0 0 0 90 10 29
2014 GL-07 31 23 26 7 11 2 0 55 19 55
2014 GL-08 22 33 25 15 4 2 0 56 19 55
2014 GL-09 27 33 20 7 12 1 0 60 20 107
2014 GL-10 15 48 15 17 5 0 0 63 22 65
2014 GL-11 23 43 13 10 10 0 0 67 20 68
2014 GL-13 47 32 21 0 0 0 0 79 0 19
2011 GL 31 33 15 11 8 1 0 65 20 494
2011 GL-06 33 33 3 10 21 0 0 67 31 39
2011 GL-07 35 28 13 11 9 4 0 66 20 46
2011 GL-08 30 32 16 11 10 0 1 63 21 93
2011 GL-09 29 34 16 12 9 0 0 64 21 102
2011 GL-10 25 34 19 19 3 0 0 58 22 77
2011 GL-11 31 34 14 11 9 0 0 66 20 70
2011 GL-12 47 18 18 6 12 0 0 65 18 17
2011 GL-13 20 70 5 5 0 0 0 90 5 20
2008 GL 23 39 14 11 12 1 0 63 23 375
2008 GL-06 29 36 7 11 11 7 0 69 23 28
2008 GL-07 31 33 18 9 9 0 0 64 18 45
2008 GL-08 18 38 23 11 10 0 0 56 21 61
2008 GL-09 21 40 12 9 18 0 0 61 27 67
2008 GL-10 13 39 16 15 15 0 2 53 30 61
2008 GL-11 26 37 12 9 14 2 0 64 24 43
2008 GL-12 20 60 0 10 10 0 0 80 20 10
2008 GL-13 32 53 16 0 0 0 0 84 0 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 31 15 14 12 0 0 59 26 382
2017 GL-07 31 35 13 6 15 0 0 66 21 71
2017 GL-08 18 28 19 24 12 0 0 45 35 51
2017 GL-09 31 29 19 8 12 0 0 61 20 99
2017 GL-10 18 27 15 22 15 2 2 47 38 60
2017 GL-11 27 33 18 15 7 0 0 60 22 60
2017 GL-13 47 40 7 0 7 0 0 87 7 15
2014 GL 29 33 19 10 9 1 0 62 19 429
2014 GL-06 59 24 3 7 0 7 0 89 7 29
2014 GL-07 29 23 20 11 15 2 0 54 26 55
2014 GL-08 22 23 31 16 7 0 0 45 24 55
2014 GL-09 29 36 13 7 14 0 0 65 21 107
2014 GL-10 20 35 20 18 6 0 0 55 25 65
2014 GL-11 23 44 17 6 10 0 0 67 16 68
2014 GL-13 37 37 26 0 0 0 0 74 0 19
2011 GL 29 36 13 12 10 0 0 65 22 495
2011 GL-06 28 33 10 5 23 0 0 62 28 39
2011 GL-07 28 33 9 22 9 0 0 61 30 46
2011 GL-08 30 37 14 7 12 0 0 67 19 94
2011 GL-09 28 29 17 16 10 0 0 58 25 102
2011 GL-10 27 30 21 14 8 0 0 57 22 77
2011 GL-11 24 46 9 11 10 0 0 70 21 70
2011 GL-12 41 24 0 24 12 0 0 65 35 17
2011 GL-13 25 65 10 0 0 0 0 90 0 20
2008 GL 27 38 12 11 13 0 0 65 23 375
2008 GL-06 18 57 4 7 14 0 0 75 21 28
2008 GL-07 33 38 9 9 11 0 0 71 20 45
2008 GL-08 25 34 18 13 10 0 0 59 23 61
2008 GL-09 25 40 12 9 13 0 0 66 22 67
2008 GL-10 20 39 10 13 16 0 2 60 30 61
2008 GL-11 37 26 14 9 14 0 0 63 23 43
2008 GL-12 50 20 0 10 20 0 0 70 30 10
2008 GL-13 21 58 21 0 0 0 0 79 0 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 30 17 9 12 0 0 63 20 383
2017 GL-07 35 34 17 3 11 0 0 69 14 71
2017 GL-08 24 29 26 18 2 2 0 54 20 51
2017 GL-09 40 30 9 5 15 0 0 71 20 99
2017 GL-10 20 23 22 13 22 0 0 43 35 60
2017 GL-11 41 21 20 11 7 0 0 62 18 61
2017 GL-13 47 40 7 7 0 0 0 87 7 15
2014 GL 32 33 17 8 9 0 0 66 17 428
2014 GL-06 62 28 0 3 7 0 0 90 10 29
2014 GL-07 31 32 20 4 11 2 0 65 15 55
2014 GL-08 18 31 25 13 11 0 2 50 24 55
2014 GL-09 36 28 18 7 10 1 0 65 17 106
2014 GL-10 23 42 15 11 9 0 0 65 20 65
2014 GL-11 22 40 19 8 10 0 0 62 19 68
2014 GL-13 53 26 11 11 0 0 0 79 11 19

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 19 30 23 12 12 4 0 52 25 378
2017 GL-07 19 26 26 13 14 1 0 45 28 69
2017 GL-08 14 34 32 12 6 2 0 49 18 50
2017 GL-09 20 32 23 9 11 4 0 54 21 98
2017 GL-10 12 31 17 14 19 7 2 46 35 59
2017 GL-11 21 29 21 15 8 5 0 53 24 61
2017 GL-13 33 40 20 7 0 0 0 73 7 15
2014 GL 19 32 22 12 10 5 0 54 23 425
2014 GL-06 32 22 7 14 7 18 0 66 26 28
2014 GL-07 20 29 20 7 20 4 0 51 28 55
2014 GL-08 16 31 26 15 7 5 0 50 23 55
2014 GL-09 21 29 21 15 10 3 1 51 26 107
2014 GL-10 16 31 25 16 8 5 0 49 25 64
2014 GL-11 13 44 20 7 10 4 0 60 19 67
2014 GL-13 28 39 28 6 0 0 0 67 6 18
2011 GL 17 35 23 11 10 4 0 54 22 493
2011 GL-06 13 28 23 13 18 5 0 43 32 39
2011 GL-07 11 35 24 17 13 0 0 46 30 46
2011 GL-08 23 28 22 12 9 5 1 55 22 94
2011 GL-09 14 31 24 12 16 3 1 47 29 102
2011 GL-10 16 35 25 10 8 6 0 54 19 77
2011 GL-11 13 43 20 12 7 4 0 59 20 69
2011 GL-12 35 24 29 6 0 6 0 63 6 17
2011 GL-13 20 65 10 5 0 0 0 85 5 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 24 24 18 15 2 0 42 34 381
2017 GL-07 21 20 20 20 18 1 0 41 38 71
2017 GL-08 12 30 30 22 6 0 0 42 28 50
2017 GL-09 18 23 27 14 15 2 0 43 30 98
2017 GL-10 8 18 27 18 22 5 2 29 43 60
2017 GL-11 23 26 18 16 16 0 0 49 33 61
2017 GL-13 27 33 27 7 0 7 0 64 7 15
2014 GL 16 29 25 14 14 2 0 47 28 428
2014 GL-06 31 24 21 3 14 7 0 59 18 29
2014 GL-07 20 23 24 15 16 2 0 44 32 55
2014 GL-08 16 27 26 20 11 0 0 44 31 55
2014 GL-09 17 30 20 17 16 1 0 47 33 107
2014 GL-10 9 29 25 18 15 3 0 40 35 65
2014 GL-11 13 35 28 6 15 3 0 50 21 67
2014 GL-13 26 32 37 5 0 0 0 58 5 19
2011 GL 17 32 23 14 12 1 0 50 26 493
2011 GL-06 21 23 15 28 13 0 0 44 41 39
2011 GL-07 20 26 17 20 17 0 0 46 37 46
2011 GL-08 16 39 19 9 14 3 0 57 23 93
2011 GL-09 17 29 23 14 15 2 1 47 29 102
2011 GL-10 12 35 29 13 10 0 1 47 24 77
2011 GL-11 14 34 30 13 9 0 0 49 21 70
2011 GL-12 29 24 24 12 12 0 0 53 24 17
2011 GL-13 20 40 30 5 5 0 0 60 10 20
2008 GL 16 36 18 11 17 1 0 53 28 374
2008 GL-06 18 36 11 14 18 0 4 56 33 28
2008 GL-07 22 33 13 11 18 2 0 57 30 45
2008 GL-08 15 35 25 12 13 0 0 50 25 60
2008 GL-09 12 37 19 9 21 1 0 50 30 67
2008 GL-10 13 36 16 10 23 2 0 50 33 61
2008 GL-11 26 33 9 23 7 2 0 60 31 43
2008 GL-12 10 50 10 0 30 0 0 60 30 10
2008 GL-13 26 37 32 5 0 0 0 63 5 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 22 24 18 19 3 0 38 38 381
2017 GL-07 13 27 24 17 18 1 0 40 36 71
2017 GL-08 12 26 26 24 12 0 0 38 36 50
2017 GL-09 15 18 28 15 20 3 0 35 37 98
2017 GL-10 8 17 25 20 25 3 2 26 47 60
2017 GL-11 20 23 20 13 21 3 0 44 36 61
2017 GL-13 27 33 13 13 7 7 0 64 21 15
2014 GL 12 25 25 20 15 3 0 38 36 427
2014 GL-06 17 31 24 10 10 7 0 52 22 29
2014 GL-07 15 25 26 18 15 2 0 40 34 55
2014 GL-08 15 20 35 18 11 2 0 35 29 55
2014 GL-09 13 25 18 20 23 1 0 39 43 106
2014 GL-10 6 28 18 26 18 3 0 35 46 65
2014 GL-11 9 26 32 19 9 4 0 37 29 67
2014 GL-13 16 32 32 16 5 0 0 47 21 19
2011 GL 11 32 24 18 12 3 0 44 31 493
2011 GL-06 10 18 26 21 23 3 0 29 45 39
2011 GL-07 11 33 20 20 15 2 0 44 36 46
2011 GL-08 12 40 17 13 14 4 0 54 28 93
2011 GL-09 11 32 23 18 14 3 0 44 32 102
2011 GL-10 9 27 31 18 9 5 0 38 29 77
2011 GL-11 7 37 21 24 7 3 0 46 32 70
2011 GL-12 24 24 18 18 18 0 0 47 35 17
2011 GL-13 10 40 35 5 5 5 0 53 11 20
2008 GL 7 33 27 18 14 1 0 40 32 374
2008 GL-06 4 32 36 14 11 4 0 37 26 28
2008 GL-07 4 42 20 11 22 0 0 47 33 45
2008 GL-08 13 25 34 16 11 0 0 38 28 61
2008 GL-09 7 30 25 21 16 0 0 37 37 67
2008 GL-10 2 30 28 18 16 7 0 33 37 61
2008 GL-11 14 38 17 21 10 0 0 52 31 42
2008 GL-12 10 50 10 20 10 0 0 60 30 10
2008 GL-13 0 32 42 26 0 0 0 32 26 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 20 21 18 21 5 0 36 41 381
2017 GL-07 13 21 20 20 21 6 0 36 43 71
2017 GL-08 14 18 32 24 10 2 0 33 35 50
2017 GL-09 17 14 26 16 21 5 0 33 40 98
2017 GL-10 7 22 23 12 30 5 2 30 45 60
2017 GL-11 16 24 10 20 23 7 0 44 46 61
2017 GL-13 27 33 27 13 0 0 0 60 13 15
2014 GL 13 23 21 19 17 7 0 38 39 427
2014 GL-06 17 35 11 10 10 17 0 63 25 29
2014 GL-07 15 16 20 18 20 11 0 34 43 55
2014 GL-08 15 20 24 15 15 11 0 40 33 54
2014 GL-09 16 23 15 21 20 5 0 41 43 107
2014 GL-10 9 23 14 25 23 6 0 34 51 65
2014 GL-11 6 26 33 17 15 3 0 33 33 67
2014 GL-13 21 32 32 16 0 0 0 53 16 19
2011 GL 12 26 25 16 15 7 0 41 33 494
2011 GL-06 10 18 21 15 31 5 0 30 49 39
2011 GL-07 15 22 20 20 22 2 0 38 42 46
2011 GL-08 13 38 17 11 16 5 0 54 28 94
2011 GL-09 12 22 26 17 15 8 1 37 34 102
2011 GL-10 9 17 36 17 10 10 0 29 30 77
2011 GL-11 11 31 23 21 10 3 0 44 32 70
2011 GL-12 12 29 29 12 12 6 0 44 25 17
2011 GL-13 15 45 30 5 5 0 0 60 10 20
2008 GL 9 32 24 16 15 5 0 42 33 374
2008 GL-06 4 39 14 11 18 14 0 50 33 28
2008 GL-07 9 38 20 11 16 7 0 50 29 45
2008 GL-08 15 20 32 18 10 3 2 37 30 60
2008 GL-09 7 24 28 18 19 3 0 32 38 67
2008 GL-10 0 34 23 11 25 7 0 37 39 61
2008 GL-11 21 33 21 16 7 2 0 55 24 43
2008 GL-12 10 50 10 0 20 10 0 67 22 10
2008 GL-13 5 47 16 26 0 5 0 56 28 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 27 19 19 19 2 0 42 39 381
2017 GL-07 17 25 14 18 22 3 0 44 42 71
2017 GL-08 12 32 18 26 12 0 0 44 38 50
2017 GL-09 13 26 18 18 22 2 0 40 42 98
2017 GL-10 7 30 28 8 23 2 2 38 33 60
2017 GL-11 16 23 23 23 13 2 0 40 37 61
2017 GL-13 20 47 13 20 0 0 0 67 20 15
2014 GL 13 28 21 20 15 3 0 42 36 425
2014 GL-06 24 28 14 17 7 10 0 58 27 29
2014 GL-07 18 16 26 17 18 5 0 36 37 55
2014 GL-08 13 29 22 22 13 2 0 43 35 55
2014 GL-09 16 25 17 21 20 1 0 41 41 105
2014 GL-10 12 22 20 26 17 3 0 35 44 65
2014 GL-11 4 42 25 17 11 2 0 47 28 66
2014 GL-13 5 53 26 11 5 0 0 58 16 19
2011 GL 12 33 20 18 15 2 0 46 34 494
2011 GL-06 13 18 18 28 21 3 0 32 50 39
2011 GL-07 13 28 17 28 13 0 0 41 41 46
2011 GL-08 13 41 16 11 18 1 0 55 29 94
2011 GL-09 13 25 21 24 18 1 0 38 42 102
2011 GL-10 13 34 23 13 16 1 0 47 29 77
2011 GL-11 6 39 20 21 10 4 0 46 33 70
2011 GL-12 24 41 6 6 24 0 0 65 29 17
2011 GL-13 5 65 20 0 10 0 0 70 10 20
2008 GL 9 39 18 17 15 1 0 49 33 375
2008 GL-06 7 32 25 11 21 4 0 41 33 28
2008 GL-07 13 31 18 16 20 2 0 45 36 45
2008 GL-08 10 34 23 28 5 0 0 44 33 61
2008 GL-09 9 36 12 25 16 1 0 45 42 67
2008 GL-10 2 49 16 13 18 2 0 52 32 61
2008 GL-11 19 44 14 12 12 0 0 63 23 43
2008 GL-12 20 40 20 0 20 0 0 60 20 10
2008 GL-13 11 58 32 0 0 0 0 68 0 19
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 19 34 22 12 13 0 0 53 25 382
2017 GL-07 27 40 15 7 10 1 0 67 17 71
2017 GL-08 24 12 37 22 4 0 2 36 26 51
2017 GL-09 18 35 18 7 21 0 0 54 28 99
2017 GL-10 12 38 22 13 15 0 0 50 28 60
2017 GL-11 17 32 27 15 10 0 0 48 25 60
2017 GL-13 20 40 27 7 7 0 0 60 13 15
2014 GL 18 34 17 18 12 1 0 52 31 427
2014 GL-06 38 38 3 21 0 0 0 76 21 29
2014 GL-07 18 31 17 16 16 2 0 50 33 55
2014 GL-08 24 28 17 20 9 0 2 53 30 54
2014 GL-09 16 36 16 18 12 1 1 53 31 106
2014 GL-10 12 34 25 18 11 0 0 46 29 65
2014 GL-11 13 37 16 22 12 0 0 50 34 68
2014 GL-13 11 58 11 21 0 0 0 68 21 19
2011 GL 17 39 20 12 12 0 0 56 24 495
2011 GL-06 15 31 10 18 23 3 0 47 42 39
2011 GL-07 22 30 22 13 13 0 0 52 26 46
2011 GL-08 15 47 19 12 6 0 1 62 18 94
2011 GL-09 23 28 23 10 17 0 0 51 26 102
2011 GL-10 14 47 19 8 12 0 0 61 19 77
2011 GL-11 14 39 26 14 7 0 0 53 21 70
2011 GL-12 12 35 18 18 18 0 0 47 35 17
2011 GL-13 15 55 10 20 0 0 0 70 20 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 35 17 14 8 0 0 61 22 382
2017 GL-07 32 38 13 10 7 0 0 70 17 71
2017 GL-08 22 45 17 10 6 0 0 67 16 51
2017 GL-09 26 32 19 12 10 0 0 59 22 99
2017 GL-10 20 32 18 17 13 0 0 52 30 60
2017 GL-11 22 30 20 25 3 0 0 52 28 60
2017 GL-13 47 27 13 13 0 0 0 73 13 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 7 21 22 21 23 4 1 30 47 381
2017 GL-07 14 13 21 27 20 4 1 28 49 71
2017 GL-08 10 18 33 29 8 2 0 28 38 51
2017 GL-09 4 24 20 20 26 3 2 30 49 99
2017 GL-10 3 17 20 15 37 5 2 22 56 59
2017 GL-11 7 20 23 22 23 3 2 28 47 60
2017 GL-13 13 47 20 13 7 0 0 60 20 15
2014 GL 8 25 22 22 18 4 0 35 42 428
2014 GL-06 14 28 11 24 14 10 0 46 42 29
2014 GL-07 13 27 20 18 18 4 0 42 38 55
2014 GL-08 9 27 24 16 11 13 0 41 31 55
2014 GL-09 9 20 22 24 23 1 0 29 48 107
2014 GL-10 9 22 17 22 25 3 2 33 49 64
2014 GL-11 1 28 23 29 17 1 0 30 47 68
2014 GL-13 5 53 26 11 5 0 0 58 16 19

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 34 17 12 11 1 1 60 23 382
2017 GL-07 31 35 15 9 10 0 0 66 18 71
2017 GL-08 16 45 14 16 6 2 2 63 23 51
2017 GL-09 27 29 20 10 13 0 0 57 23 99
2017 GL-10 12 35 17 17 17 2 2 48 34 60
2017 GL-11 33 26 18 13 8 2 0 60 22 61
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 30 33 18 11 7 0 0 63 19 429
2014 GL-06 55 34 0 7 0 3 0 93 7 29
2014 GL-07 32 22 18 11 15 2 0 55 26 55
2014 GL-08 26 29 22 18 4 0 2 55 22 55
2014 GL-09 24 37 18 7 12 0 1 62 20 107
2014 GL-10 17 35 26 17 5 0 0 52 22 65
2014 GL-11 25 42 15 12 7 0 0 66 19 68
2014 GL-13 53 26 21 0 0 0 0 79 0 19
2011 GL 29 38 13 10 9 0 0 68 19 495
2011 GL-06 36 26 5 15 18 0 0 62 33 39
2011 GL-07 33 30 13 4 20 0 0 63 24 46
2011 GL-08 32 37 15 7 9 0 0 69 16 94
2011 GL-09 25 38 17 11 10 0 0 63 21 102
2011 GL-10 25 39 17 13 6 0 0 64 19 77
2011 GL-11 29 46 10 11 4 0 0 74 16 70
2011 GL-12 35 35 6 12 12 0 0 71 24 17
2011 GL-13 20 65 5 10 0 0 0 85 10 20
2008 GL 27 36 13 12 11 0 1 64 23 375
2008 GL-06 21 36 21 4 18 0 0 57 21 28
2008 GL-07 31 33 11 18 4 0 2 66 23 45
2008 GL-08 34 30 15 11 10 0 0 64 21 61
2008 GL-09 24 40 10 15 10 0 0 64 25 67
2008 GL-10 20 33 18 20 10 0 0 52 30 61
2008 GL-11 30 35 14 7 14 0 0 65 21 43
2008 GL-12 40 30 0 0 30 0 0 70 30 10
2008 GL-13 26 58 5 5 5 0 0 84 11 19

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 30 19 12 15 1 0 53 28 73
2017 GL-11 12 32 18 24 12 3 0 45 37 34
2017 GL-13 40 33 20 7 0 0 0 73 7 15
2014 GL 16 39 18 15 13 0 0 55 28 74
2014 GL-11 7 42 23 13 15 0 0 48 28 30
2014 GL-13 11 61 17 6 6 0 0 72 11 18

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 13 35 20 17 15 0 1 48 32 382
2017 GL-07 13 33 18 22 13 0 1 46 35 70
2017 GL-08 14 26 25 22 14 0 0 39 35 51
2017 GL-09 17 35 20 13 14 0 0 53 27 99
2017 GL-10 7 35 20 17 18 0 3 43 36 60
2017 GL-11 13 38 20 16 13 0 0 51 30 61
2017 GL-13 20 53 13 7 7 0 0 73 13 15
2014 GL 19 38 18 14 9 1 0 58 24 429
2014 GL-06 38 17 7 28 7 3 0 57 36 29
2014 GL-07 18 44 13 12 11 2 0 63 24 55
2014 GL-08 20 38 18 11 9 2 2 61 21 55
2014 GL-09 22 30 19 13 16 0 0 52 29 107
2014 GL-10 11 49 22 12 6 0 0 60 18 65
2014 GL-11 14 42 28 10 4 1 0 57 15 68
2014 GL-13 32 58 5 5 0 0 0 89 5 19
2011 GL 20 42 16 13 9 0 0 62 22 494
2011 GL-06 8 41 21 8 23 0 0 49 31 39
2011 GL-07 22 39 13 15 11 0 0 61 26 46
2011 GL-08 17 42 19 13 8 1 0 60 21 93
2011 GL-09 25 36 16 15 8 0 0 62 23 102
2011 GL-10 17 44 13 21 5 0 0 61 26 77
2011 GL-11 27 44 17 4 7 0 0 71 11 70
2011 GL-12 24 47 12 12 6 0 0 71 18 17
2011 GL-13 15 55 10 15 5 0 0 70 20 20
2008 GL 22 38 12 16 11 0 0 61 27 375
2008 GL-06 18 39 7 18 14 4 0 59 33 28
2008 GL-07 27 33 7 16 18 0 0 60 33 45
2008 GL-08 28 34 18 13 7 0 0 62 20 61
2008 GL-09 21 28 12 27 12 0 0 49 39 67
2008 GL-10 13 43 15 13 16 0 0 56 30 61
2008 GL-11 33 44 7 12 5 0 0 77 16 43
2008 GL-12 10 70 10 0 10 0 0 80 10 10
2008 GL-13 16 63 5 11 5 0 0 79 16 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 10 31 24 16 16 3 0 43 33 382
2017 GL-07 11 28 27 15 18 0 0 39 34 71
2017 GL-08 8 28 32 22 6 4 0 37 29 50
2017 GL-09 8 33 20 15 19 4 0 43 36 99
2017 GL-10 5 27 28 12 23 3 2 33 37 60
2017 GL-11 11 36 16 20 13 3 0 49 34 61
2017 GL-13 47 20 27 7 0 0 0 67 7 15
2014 GL 15 29 19 18 14 5 0 46 34 427
2014 GL-06 21 35 11 17 10 7 0 59 29 29
2014 GL-07 18 31 18 20 11 2 0 50 32 55
2014 GL-08 15 26 17 16 15 7 4 46 35 54
2014 GL-09 12 23 21 17 20 7 0 38 39 107
2014 GL-10 14 20 25 18 18 5 0 35 39 65
2014 GL-11 9 40 19 17 12 3 0 50 30 67
2014 GL-13 47 37 5 11 0 0 0 84 11 19
2011 GL 19 29 19 16 15 2 0 50 31 494
2011 GL-06 13 28 13 15 28 3 0 42 45 39
2011 GL-07 20 22 13 22 20 4 0 43 43 46
2011 GL-08 14 28 27 13 14 4 0 44 28 93
2011 GL-09 24 24 24 12 16 2 0 48 28 102
2011 GL-10 14 32 21 19 13 0 0 47 32 77
2011 GL-11 29 34 14 16 6 1 0 64 22 70
2011 GL-12 35 24 18 12 12 0 0 59 24 17
2011 GL-13 20 60 5 10 5 0 0 80 15 20
2008 GL 21 29 16 16 17 2 1 50 33 374
2008 GL-06 21 14 14 14 29 7 0 38 46 28
2008 GL-07 20 38 9 13 16 4 0 60 30 45
2008 GL-08 21 18 38 11 11 0 0 39 23 61
2008 GL-09 16 27 13 16 21 4 1 46 40 67
2008 GL-10 13 30 10 21 26 0 0 43 48 61
2008 GL-11 38 38 7 10 7 0 0 76 17 42
2008 GL-12 30 40 0 0 30 0 0 70 30 10
2008 GL-13 32 42 21 5 0 0 0 74 5 19

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 33 17 20 15 0 1 48 35 383
2017 GL-07 21 29 18 20 11 0 0 51 31 71
2017 GL-08 24 27 20 16 14 0 0 51 29 51
2017 GL-09 15 33 15 22 13 0 1 49 36 99
2017 GL-10 5 33 18 20 22 0 2 39 42 60
2017 GL-11 8 39 15 20 16 0 2 48 37 61
2017 GL-13 20 33 13 20 13 0 0 53 33 15
2014 GL 17 38 17 16 12 0 0 55 27 428
2014 GL-06 31 31 10 17 10 0 0 62 27 29
2014 GL-07 18 38 11 11 20 2 0 57 32 55
2014 GL-08 27 38 16 11 7 0 0 65 18 55
2014 GL-09 19 35 18 18 10 0 1 54 28 107
2014 GL-10 8 43 17 18 14 0 0 51 32 65
2014 GL-11 8 36 23 21 12 0 0 44 32 68
2014 GL-13 6 50 28 11 6 0 0 56 17 18
2011 GL 23 39 15 12 10 0 1 62 22 494
2011 GL-06 26 33 18 5 18 0 0 59 23 39
2011 GL-07 22 41 15 13 9 0 0 63 22 46
2011 GL-08 24 45 14 10 6 0 1 70 16 94
2011 GL-09 26 25 16 17 14 1 2 53 31 102
2011 GL-10 19 42 17 16 6 0 0 61 22 77
2011 GL-11 19 46 14 11 10 0 0 64 21 70
2011 GL-12 24 47 12 6 12 0 0 71 18 17
2011 GL-13 37 37 26 0 0 0 0 74 0 19
2008 GL 18 45 18 14 5 0 0 63 19 375
2008 GL-06 32 29 11 11 14 4 0 63 26 28
2008 GL-07 20 47 18 13 2 0 0 67 16 45
2008 GL-08 21 49 15 11 2 0 2 72 13 61
2008 GL-09 13 39 21 13 13 0 0 52 27 67
2008 GL-10 10 51 16 16 7 0 0 61 23 61
2008 GL-11 23 42 21 14 0 0 0 65 14 43
2008 GL-12 30 40 0 20 10 0 0 70 30 10
2008 GL-13 11 74 11 5 0 0 0 84 5 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 45 42 7 3 2 0 0 88 6 382
2017 GL-07 54 34 7 4 1 0 0 87 6 71
2017 GL-08 41 43 10 6 0 0 0 84 6 51
2017 GL-09 46 40 6 3 3 0 1 88 6 99
2017 GL-10 42 45 7 3 3 0 0 87 7 60
2017 GL-11 40 53 5 2 0 0 0 93 2 60
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 44 40 9 5 2 0 0 85 7 429
2014 GL-06 48 42 7 3 0 0 0 90 3 29
2014 GL-07 42 43 7 4 4 0 0 85 7 55
2014 GL-08 40 42 11 4 4 0 0 82 7 55
2014 GL-09 52 36 9 2 1 0 0 88 3 107
2014 GL-10 52 34 3 9 2 0 0 86 11 65
2014 GL-11 38 48 6 7 1 0 0 85 9 68
2014 GL-13 32 42 16 11 0 0 0 74 11 19
2011 GL 52 37 6 3 2 0 0 89 5 494
2011 GL-06 49 36 8 3 5 0 0 85 8 39
2011 GL-07 46 37 7 11 0 0 0 83 11 46
2011 GL-08 61 30 5 1 3 0 0 90 4 94
2011 GL-09 56 30 9 4 1 0 0 86 5 102
2011 GL-10 45 45 5 4 0 0 0 91 4 77
2011 GL-11 51 42 4 1 1 0 0 93 3 69
2011 GL-12 47 53 0 0 0 0 0 100 0 17
2011 GL-13 45 50 5 0 0 0 0 95 0 20
2008 GL 46 43 7 3 1 0 0 89 4 374
2008 GL-06 39 50 7 0 4 0 0 89 4 28
2008 GL-07 40 49 11 0 0 0 0 89 0 45
2008 GL-08 48 39 7 5 2 0 0 87 7 61
2008 GL-09 52 39 6 3 0 0 0 91 3 67
2008 GL-10 51 36 7 5 2 0 0 87 7 61
2008 GL-11 42 44 12 2 0 0 0 86 2 43
2008 GL-12 80 20 0 0 0 0 0 100 0 10
2008 GL-13 39 61 0 0 0 0 0 100 0 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 54 34 6 3 2 0 0 89 5 382
2017 GL-07 52 29 10 7 1 0 0 82 8 71
2017 GL-08 55 31 6 8 0 0 0 86 8 51
2017 GL-09 58 32 8 0 2 0 0 90 2 99
2017 GL-10 57 35 0 3 5 0 0 92 8 60
2017 GL-11 57 37 5 0 2 0 0 93 2 60
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 53 35 6 4 2 0 0 88 7 429
2014 GL-06 48 42 7 3 0 0 0 90 3 29
2014 GL-07 47 33 7 7 5 0 0 80 13 55
2014 GL-08 49 40 4 4 4 0 0 89 7 55
2014 GL-09 64 27 6 0 3 0 0 92 3 107
2014 GL-10 52 34 3 11 0 0 0 86 11 65
2014 GL-11 50 41 1 6 1 0 0 91 7 68
2014 GL-13 47 37 16 0 0 0 0 84 0 19
2011 GL 57 33 5 3 1 0 0 90 4 494
2011 GL-06 54 33 5 8 0 0 0 87 8 39
2011 GL-07 48 39 9 4 0 0 0 87 4 46
2011 GL-08 61 29 6 4 0 0 0 89 4 94
2011 GL-09 62 29 6 1 2 0 0 91 3 102
2011 GL-10 56 38 3 1 3 0 0 94 4 77
2011 GL-11 60 39 1 0 0 0 0 99 0 70
2011 GL-12 59 24 6 6 6 0 0 82 12 17
2011 GL-13 47 47 5 0 0 0 0 95 0 19
2008 GL 54 37 5 2 1 0 0 91 4 375
2008 GL-06 50 29 11 4 4 0 4 81 7 28
2008 GL-07 60 31 2 4 2 0 0 91 7 45
2008 GL-08 54 30 7 7 3 0 0 84 10 61
2008 GL-09 58 36 6 0 0 0 0 94 0 67
2008 GL-10 56 41 3 0 0 0 0 97 0 61
2008 GL-11 56 40 5 0 0 0 0 95 0 43
2008 GL-12 60 30 0 0 10 0 0 90 10 10
2008 GL-13 26 74 0 0 0 0 0 100 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 17 27 21 18 14 3 0 45 33 379
2017 GL-07 14 35 18 18 13 1 0 50 32 71
2017 GL-08 16 29 28 20 4 4 0 47 25 51
2017 GL-09 19 28 18 12 20 4 0 48 33 97
2017 GL-10 10 15 23 27 22 2 2 26 50 60
2017 GL-11 21 26 15 23 11 3 0 49 36 61
2017 GL-13 20 33 33 13 0 0 0 53 13 15
2014 GL 16 26 24 15 16 3 0 44 32 429
2014 GL-06 38 17 14 21 3 7 0 59 26 29
2014 GL-07 11 25 18 20 24 2 0 37 45 55
2014 GL-08 16 24 33 13 13 2 0 41 26 55
2014 GL-09 18 31 20 10 18 4 0 50 29 107
2014 GL-10 8 18 28 17 26 3 0 27 44 65
2014 GL-11 16 26 31 13 15 0 0 42 28 68
2014 GL-13 16 53 32 0 0 0 0 68 0 19
2011 GL 21 32 20 13 12 1 0 54 26 494
2011 GL-06 31 21 13 5 28 3 0 53 34 39
2011 GL-07 15 35 17 22 7 4 0 52 30 46
2011 GL-08 22 39 13 13 12 1 0 62 25 94
2011 GL-09 26 22 25 13 12 1 1 49 25 102
2011 GL-10 16 32 19 18 14 0 0 48 32 77
2011 GL-11 17 44 16 13 10 0 0 61 23 70
2011 GL-12 18 29 29 18 6 0 0 47 24 17
2011 GL-13 21 37 37 5 0 0 0 58 5 19
2008 GL 13 38 18 17 12 1 1 52 29 375
2008 GL-06 18 36 7 11 18 7 4 60 32 28
2008 GL-07 16 40 18 11 16 0 0 56 27 45
2008 GL-08 16 34 25 18 5 0 2 52 23 61
2008 GL-09 10 39 16 16 16 1 0 50 33 67
2008 GL-10 8 33 18 21 20 0 0 41 41 61
2008 GL-11 21 42 21 14 2 0 0 63 16 43
2008 GL-12 30 40 10 10 10 0 0 70 20 10
2008 GL-13 5 68 21 5 0 0 0 74 5 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 31 17 14 19 2 2 47 34 380
2017 GL-07 8 35 23 10 22 1 0 44 33 71
2017 GL-08 16 19 22 28 8 0 8 38 38 51
2017 GL-09 15 31 19 11 19 4 0 48 32 98
2017 GL-10 10 19 17 17 31 2 5 31 51 59
2017 GL-11 20 48 5 13 12 2 0 69 25 60
2017 GL-13 27 40 13 13 7 0 0 67 20 15
2014 GL 14 28 21 13 18 3 3 45 33 429
2014 GL-06 34 14 7 17 17 10 0 54 38 29
2014 GL-07 11 20 15 22 26 5 2 33 51 55
2014 GL-08 15 18 20 12 20 4 11 38 38 55
2014 GL-09 15 31 24 9 17 3 1 48 27 107
2014 GL-10 8 28 18 20 25 2 0 36 45 65
2014 GL-11 13 35 24 10 13 1 3 50 25 68
2014 GL-13 16 47 32 0 0 0 5 67 0 19
2011 GL 16 34 18 14 14 1 3 52 29 494
2011 GL-06 23 15 10 23 26 0 3 39 50 39
2011 GL-07 9 39 17 20 13 0 2 49 33 46
2011 GL-08 11 39 17 14 13 3 3 53 28 94
2011 GL-09 19 28 24 9 14 3 4 51 24 102
2011 GL-10 14 34 16 17 18 0 1 49 36 77
2011 GL-11 21 39 20 9 10 0 1 61 19 70
2011 GL-12 24 35 24 12 6 0 0 59 18 17
2011 GL-13 21 58 11 11 0 0 0 79 11 19
2008 GL 11 39 18 13 16 1 2 51 30 374
2008 GL-06 4 29 32 14 14 4 4 35 31 28
2008 GL-07 11 38 11 18 18 4 0 51 37 45
2008 GL-08 8 41 26 11 11 2 0 50 23 61
2008 GL-09 12 27 19 18 19 0 4 41 39 67
2008 GL-10 13 36 10 11 28 2 0 50 40 61
2008 GL-11 19 48 14 5 12 0 2 68 17 42
2008 GL-12 30 30 20 0 20 0 0 60 20 10
2008 GL-13 11 79 11 0 0 0 0 89 0 19

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 41 17 10 8 0 0 65 18 376
2017 GL-07 26 41 19 4 9 1 0 68 13 69
2017 GL-08 21 33 25 13 8 0 0 54 21 48
2017 GL-09 27 42 12 10 8 0 0 70 18 99
2017 GL-10 17 46 15 10 12 0 0 63 22 59
2017 GL-11 20 41 20 15 5 0 0 61 20 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 19 44 14 12 10 1 0 63 22 429
2014 GL-06 24 59 0 3 10 3 0 86 14 29
2014 GL-07 16 45 13 9 15 2 0 63 24 55
2014 GL-08 16 36 20 16 11 0 0 53 27 55
2014 GL-09 19 47 11 10 10 2 1 67 21 107
2014 GL-10 14 43 18 18 6 0 0 57 25 65
2014 GL-11 22 42 13 12 12 0 0 64 23 68
2014 GL-13 26 58 16 0 0 0 0 84 0 19
2011 GL 31 42 12 9 7 0 0 73 16 494
2011 GL-06 28 31 15 10 15 0 0 59 26 39
2011 GL-07 30 41 15 9 4 0 0 72 13 46
2011 GL-08 27 43 15 8 8 0 0 70 15 93
2011 GL-09 32 37 12 13 6 0 0 70 19 102
2011 GL-10 29 48 6 12 5 0 0 77 17 77
2011 GL-11 34 47 6 7 6 0 0 81 13 70
2011 GL-12 41 47 0 0 12 0 0 88 12 17
2011 GL-13 35 60 5 0 0 0 0 95 0 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 28 37 17 9 9 0 0 65 18 377
2017 GL-07 35 32 19 3 10 1 0 68 13 69
2017 GL-08 27 39 20 10 4 0 0 65 14 49
2017 GL-09 31 35 17 8 8 0 0 67 16 99
2017 GL-10 17 41 12 14 16 0 0 59 29 58
2017 GL-11 21 41 16 13 8 0 0 62 21 61
2017 GL-13 27 53 7 7 7 0 0 80 13 15
2014 GL 24 42 15 10 8 1 0 67 18 429
2014 GL-06 31 49 3 10 3 3 0 82 14 29
2014 GL-07 24 42 16 5 11 2 0 67 17 55
2014 GL-08 24 38 13 13 13 0 0 62 26 55
2014 GL-09 26 43 15 7 7 1 1 70 14 107
2014 GL-10 18 45 22 11 5 0 0 63 15 65
2014 GL-11 23 43 13 13 7 0 0 66 20 68
2014 GL-13 26 47 16 11 0 0 0 74 11 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 36 19 12 11 0 0 58 23 377
2017 GL-07 25 39 17 6 12 1 0 65 18 69
2017 GL-08 23 29 26 18 4 0 0 51 23 49
2017 GL-09 27 36 14 8 14 0 0 64 22 99
2017 GL-10 17 31 24 10 17 0 0 48 28 58
2017 GL-11 20 41 15 20 5 0 0 61 25 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 21 37 22 13 7 1 0 58 20 429
2014 GL-06 27 49 7 17 0 0 0 76 17 29
2014 GL-07 27 29 18 13 11 2 0 57 24 55
2014 GL-08 22 42 18 15 4 0 0 64 18 55
2014 GL-09 24 33 22 7 11 1 1 58 19 107
2014 GL-10 12 34 29 17 6 2 0 47 23 65
2014 GL-11 16 44 22 12 6 0 0 61 18 68
2014 GL-13 16 47 32 5 0 0 0 63 5 19
2011 GL 29 44 14 8 4 0 0 73 13 490
2011 GL-06 36 26 23 8 8 0 0 62 15 39
2011 GL-07 30 43 15 7 2 0 2 76 9 46
2011 GL-08 24 49 12 10 5 0 0 73 15 92
2011 GL-09 34 42 9 9 6 0 0 76 15 100
2011 GL-10 22 51 16 9 3 0 0 73 12 77
2011 GL-11 27 46 16 7 4 0 0 73 11 70
2011 GL-12 41 35 18 6 0 0 0 76 6 17
2011 GL-13 11 58 21 11 0 0 0 68 11 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 37 22 11 10 1 1 56 22 381
2017 GL-07 16 37 27 8 11 1 0 53 20 71
2017 GL-08 20 33 28 12 6 2 0 54 18 51
2017 GL-09 19 39 16 11 13 0 1 59 25 98
2017 GL-10 12 32 30 10 13 2 2 45 24 60
2017 GL-11 20 42 15 15 7 2 0 63 22 60
2017 GL-13 33 47 20 0 0 0 0 80 0 15

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 38 18 7 5 1 0 69 13 382
2017 GL-07 34 33 22 4 6 1 0 67 10 71
2017 GL-08 28 37 22 10 2 2 0 66 12 51
2017 GL-09 36 34 14 7 7 0 1 71 14 99
2017 GL-10 23 40 20 8 7 2 0 64 15 60
2017 GL-11 37 38 15 7 3 0 0 75 10 60
2017 GL-13 7 67 7 13 7 0 0 73 20 15
2014 GL 28 36 19 11 4 1 1 65 16 429
2014 GL-06 41 28 14 14 0 3 0 71 14 29
2014 GL-07 27 36 15 15 7 0 0 63 22 55
2014 GL-08 22 34 26 18 0 0 0 56 18 55
2014 GL-09 31 42 17 4 4 1 2 75 8 107
2014 GL-10 22 45 17 8 9 0 0 66 17 65
2014 GL-11 24 34 22 16 1 1 1 59 18 68
2014 GL-13 32 21 37 11 0 0 0 53 11 19
2011 GL 33 40 15 7 4 0 0 74 11 494
2011 GL-06 34 37 11 11 8 0 0 71 18 38
2011 GL-07 28 41 22 7 2 0 0 70 9 46
2011 GL-08 30 38 23 4 3 0 1 69 8 94
2011 GL-09 39 37 8 9 6 1 0 77 15 102
2011 GL-10 31 43 13 10 3 0 0 74 13 77
2011 GL-11 33 43 11 7 6 0 0 76 13 70
2011 GL-12 18 65 12 0 6 0 0 82 6 17
2011 GL-13 40 50 5 5 0 0 0 90 5 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 44 32 9 4 7 1 2 78 12 382
2017 GL-07 38 34 13 3 6 3 4 77 9 71
2017 GL-08 39 43 2 10 2 0 4 86 12 51
2017 GL-09 49 24 9 5 11 1 0 74 16 99
2017 GL-10 42 35 15 3 3 0 2 78 7 60
2017 GL-11 43 32 12 3 7 2 2 78 10 60
2017 GL-13 40 40 7 7 7 0 0 80 13 15
2014 GL 45 31 8 8 5 0 2 79 14 429
2014 GL-06 48 34 0 0 11 0 7 89 11 29
2014 GL-07 47 27 9 4 11 0 2 76 15 55
2014 GL-08 51 33 4 11 2 0 0 84 13 55
2014 GL-09 50 34 6 5 4 0 3 86 9 107
2014 GL-10 42 29 12 11 5 0 2 72 16 65
2014 GL-11 42 32 10 13 3 0 0 74 16 68
2014 GL-13 32 37 16 11 5 0 0 68 16 19
2011 GL 55 28 5 5 4 1 2 86 9 493
2011 GL-06 58 26 0 8 8 0 0 84 16 38
2011 GL-07 54 30 2 2 9 0 2 87 11 46
2011 GL-08 54 23 6 5 4 4 2 83 10 94
2011 GL-09 58 24 8 6 4 1 0 82 10 102
2011 GL-10 60 30 4 4 1 0 1 91 5 77
2011 GL-11 54 35 6 3 3 0 0 88 6 69
2011 GL-12 47 53 0 0 0 0 0 100 0 17
2011 GL-13 55 25 5 10 5 0 0 80 15 20
2008 GL 56 27 3 5 7 1 1 85 13 375
2008 GL-06 57 14 4 18 7 0 0 71 25 28
2008 GL-07 56 31 0 7 7 0 0 87 13 45
2008 GL-08 54 31 3 5 5 0 2 87 10 61
2008 GL-09 57 27 0 4 9 1 1 86 14 67
2008 GL-10 56 28 2 3 8 2 2 86 12 61
2008 GL-11 70 19 0 2 7 0 2 90 10 43
2008 GL-12 60 10 10 0 20 0 0 70 20 10
2008 GL-13 58 26 16 0 0 0 0 84 0 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 40 18 7 3 1 1 72 10 381
2017 GL-07 36 41 17 3 1 1 0 78 4 70
2017 GL-08 35 41 14 8 2 0 0 76 10 51
2017 GL-09 39 35 17 6 1 1 0 76 7 99
2017 GL-10 27 50 20 3 0 0 0 77 3 60
2017 GL-11 18 43 15 13 8 0 2 63 22 60
2017 GL-13 0 33 33 20 13 0 0 33 33 15
2014 GL 27 36 23 9 5 0 1 64 13 429
2014 GL-06 41 21 18 7 14 0 0 62 21 29
2014 GL-07 27 36 22 7 5 2 0 65 13 55
2014 GL-08 31 40 24 4 0 0 2 72 4 55
2014 GL-09 30 41 18 7 2 0 2 72 10 107
2014 GL-10 22 37 29 11 2 0 0 58 12 65
2014 GL-11 17 42 22 9 10 0 0 60 19 68
2014 GL-13 5 16 37 32 11 0 0 21 42 19
2011 GL 26 34 25 9 6 0 1 60 15 494
2011 GL-06 31 28 28 5 5 3 0 61 11 39
2011 GL-07 28 46 24 0 0 0 2 76 0 46
2011 GL-08 30 40 15 11 4 0 0 70 15 94
2011 GL-09 29 31 22 12 5 0 2 61 17 101
2011 GL-10 16 42 31 5 6 0 0 57 12 77
2011 GL-11 14 27 34 10 14 0 0 41 24 70
2011 GL-12 29 24 35 12 0 0 0 53 12 17
2011 GL-13 5 30 30 30 5 0 0 35 35 20
2008 GL 21 37 24 10 8 0 0 58 18 374
2008 GL-06 36 39 4 14 7 0 0 75 21 28
2008 GL-07 38 40 16 0 4 2 0 80 5 45
2008 GL-08 22 38 25 8 7 0 0 60 15 60
2008 GL-09 19 34 24 10 12 0 0 54 22 67
2008 GL-10 11 44 31 10 3 0 0 56 13 61
2008 GL-11 21 35 23 9 12 0 0 56 21 43
2008 GL-12 10 30 30 10 20 0 0 40 30 10
2008 GL-13 0 21 26 37 16 0 0 21 53 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 21 24 5 10 4 12 54 18 382
2017 GL-07 27 20 18 3 14 4 14 57 21 71
2017 GL-08 16 25 24 8 0 0 28 57 11 51
2017 GL-09 26 18 24 5 12 3 11 51 20 98
2017 GL-10 20 15 32 8 10 7 8 41 22 60
2017 GL-11 28 28 18 7 11 2 7 61 20 61
2017 GL-13 27 33 33 0 0 7 0 64 0 15
2014 GL 23 24 19 7 9 5 14 57 20 428
2014 GL-06 41 11 17 3 10 7 10 63 17 29
2014 GL-07 29 22 15 6 13 4 13 61 22 55
2014 GL-08 17 26 13 9 2 7 26 64 17 54
2014 GL-09 21 21 20 6 15 6 11 52 25 107
2014 GL-10 14 25 25 8 5 8 17 51 16 65
2014 GL-11 17 34 16 4 9 3 17 63 16 68
2014 GL-13 37 26 26 5 5 0 0 63 11 19
2011 GL 21 29 19 9 11 2 9 56 23 495
2011 GL-06 21 28 15 10 15 0 10 54 29 39
2011 GL-07 24 30 17 7 13 0 9 60 21 46
2011 GL-08 22 31 16 11 5 5 10 63 19 94
2011 GL-09 21 23 23 8 16 1 10 48 26 102
2011 GL-10 18 30 19 9 13 4 6 54 25 77
2011 GL-11 21 33 11 9 14 0 11 61 26 70
2011 GL-12 6 41 18 6 12 6 12 57 21 17
2011 GL-13 30 40 25 5 0 0 0 70 5 20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GL 17 53 30 382
2017 GL-07 16 54 30 70
2017 GL-08 18 51 31 51
2017 GL-09 16 59 25 99
2017 GL-10 13 53 33 60
2017 GL-11 20 53 28 61
2017 GL-13 27 40 33 15
2014 GL 16 53 32 429
2014 GL-06 17 45 38 29
2014 GL-07 15 58 27 55
2014 GL-08 15 58 27 55
2014 GL-09 12 57 31 107
2014 GL-10 17 62 22 65
2014 GL-11 18 47 35 68
2014 GL-13 21 26 53 19
2011 GL 15 57 28 494
2011 GL-06 18 36 46 39
2011 GL-07 20 61 20 46
2011 GL-08 14 65 21 94
2011 GL-09 16 59 25 102
2011 GL-10 10 64 26 77
2011 GL-11 17 56 27 70
2011 GL-12 18 35 47 17
2011 GL-13 5 60 35 20

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 GL 51 12 18 13 0 6 67
2017 GL-07 36 9 27 18 0 9 11
2017 GL-09 63 0 13 19 0 6 16
2017 GL-11 34 24 25 8 0 8 12
2014 GL 37 21 18 15 9999 9 67
2014 GL-09 38 15 15 15 9999 15 13
2014 GL-10 45 18 36 0 9999 0 11
2014 GL-11 33 25 17 25 9999 0 12
2011 GL 31 33 24 4 9999 8 75
2011 GL-08 15 54 8 0 9999 23 13
2011 GL-09 25 38 31 6 9999 0 16
2011 GL-11 58 17 25 0 9999 0 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 37 37 15 7 4 1 0 75 11 380
2017 GL-07 40 27 23 4 3 3 0 69 7 70
2017 GL-08 40 42 6 10 2 0 0 82 12 50
2017 GL-09 38 38 12 6 5 0 0 77 11 99
2017 GL-10 32 40 18 7 3 0 0 72 10 60
2017 GL-11 33 38 15 8 3 2 0 73 12 60
2017 GL-13 40 40 13 7 0 0 0 80 7 15
2014 GL 35 40 13 6 5 1 0 76 11 429
2014 GL-06 45 45 7 3 0 0 0 90 3 29
2014 GL-07 40 33 13 6 7 2 0 74 13 55
2014 GL-08 40 38 15 5 2 0 0 78 7 55
2014 GL-09 40 35 16 2 7 1 0 75 8 107
2014 GL-10 25 46 14 12 3 0 0 71 15 65
2014 GL-11 25 48 9 12 6 1 0 73 18 68
2014 GL-13 32 53 11 5 0 0 0 84 5 19
2011 GL 34 44 15 3 3 0 0 79 6 494
2011 GL-06 37 26 26 3 8 0 0 63 11 38
2011 GL-07 24 37 26 9 2 2 0 62 11 46
2011 GL-08 38 48 6 3 4 0 0 86 7 94
2011 GL-09 36 44 15 0 5 0 0 80 5 102
2011 GL-10 35 45 14 3 1 1 0 82 4 77
2011 GL-11 33 46 16 4 1 0 0 79 6 70
2011 GL-12 35 47 12 0 6 0 0 82 6 17
2011 GL-13 30 70 0 0 0 0 0 100 0 20
2008 GL 41 44 9 2 3 1 0 86 5 375
2008 GL-06 54 43 0 0 4 0 0 96 4 28
2008 GL-07 42 38 9 4 7 0 0 80 11 45
2008 GL-08 41 41 13 5 0 0 0 82 5 61
2008 GL-09 31 57 6 1 1 3 0 91 3 67
2008 GL-10 38 48 8 0 3 2 2 88 3 61
2008 GL-11 49 30 14 2 5 0 0 79 7 43
2008 GL-12 70 10 0 20 0 0 0 80 20 10
2008 GL-13 42 47 11 0 0 0 0 89 0 19

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 37 22 16 9 0 0 53 25 376
2017 GL-07 15 34 22 17 11 0 0 49 28 71
2017 GL-08 12 34 22 20 12 0 0 46 32 50
2017 GL-09 16 38 21 18 6 0 0 54 24 98
2017 GL-10 7 30 25 21 14 0 2 38 36 56
2017 GL-11 21 39 21 11 5 2 0 62 17 61
2017 GL-13 33 60 7 0 0 0 0 93 0 15
2014 GL 16 36 25 15 7 2 0 53 22 427
2014 GL-06 35 31 17 7 3 7 0 70 11 29
2014 GL-07 12 31 27 11 15 2 2 45 27 55
2014 GL-08 16 31 31 15 4 4 0 49 19 55
2014 GL-09 20 33 25 15 7 0 0 52 22 107
2014 GL-10 8 38 27 19 9 0 0 45 28 64
2014 GL-11 10 47 21 13 3 6 0 61 17 67
2014 GL-13 26 42 26 5 0 0 0 68 5 19
2011 GL 19 44 20 10 6 1 0 64 16 494
2011 GL-06 18 31 21 18 10 3 0 50 29 39
2011 GL-07 13 50 17 17 2 0 0 63 20 46
2011 GL-08 26 42 18 9 5 0 0 68 14 93
2011 GL-09 22 38 25 10 5 1 0 60 15 102
2011 GL-10 13 48 17 12 9 1 0 62 21 77
2011 GL-11 13 50 23 7 4 3 0 65 12 70
2011 GL-12 29 35 18 12 6 0 0 65 18 17
2011 GL-13 15 65 15 5 0 0 0 80 5 20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 32 32 14 5 0 3 20 48 379
2017 GL-07 6 31 42 15 1 0 4 18 38 71
2017 GL-08 14 22 28 28 6 0 2 35 37 50
2017 GL-09 13 35 34 9 7 0 2 17 49 98
2017 GL-10 16 38 29 10 3 0 3 14 55 58
2017 GL-11 26 34 21 13 3 0 2 17 62 61
2017 GL-13 33 33 33 0 0 0 0 0 67 15
2014 GL 14 37 33 10 5 0 1 15 51 428
2014 GL-06 14 17 38 17 10 0 3 28 32 29
2014 GL-07 6 49 32 4 5 4 0 9 57 55
2014 GL-08 4 44 34 15 4 0 0 18 47 55
2014 GL-09 16 30 31 16 7 0 1 23 46 107
2014 GL-10 13 31 45 9 2 0 0 11 44 64
2014 GL-11 20 43 26 7 3 0 0 10 64 68
2014 GL-13 21 42 32 5 0 0 0 5 63 19
2011 GL 18 33 32 11 4 0 1 15 52 495
2011 GL-06 26 36 31 5 3 0 0 8 62 39
2011 GL-07 7 33 41 17 2 0 0 20 39 46
2011 GL-08 13 35 34 7 7 1 2 15 49 94
2011 GL-09 16 30 33 12 7 0 2 19 47 102
2011 GL-10 14 34 38 14 0 0 0 14 48 77
2011 GL-11 31 33 24 10 0 0 1 10 65 70
2011 GL-12 35 24 29 12 0 0 0 12 59 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 18 33 33 11 3 0 1 15 52 374
2008 GL-06 22 26 41 7 4 0 0 11 48 27
2008 GL-07 13 24 36 18 9 0 0 27 38 45
2008 GL-08 21 31 30 15 2 0 2 17 53 61
2008 GL-09 16 24 40 15 4 0 0 19 40 67
2008 GL-10 18 36 31 11 2 0 2 13 55 61
2008 GL-11 30 44 16 7 2 0 0 9 74 43
2008 GL-12 10 30 50 0 10 0 0 10 40 10
2008 GL-13 21 58 21 0 0 0 0 0 79 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 27 27 16 9 1 3 26 45 379
2017 GL-07 13 23 27 24 6 1 6 32 39 70
2017 GL-08 12 31 24 18 10 4 2 29 46 51
2017 GL-09 16 24 27 16 12 0 4 30 43 98
2017 GL-10 27 34 27 5 5 0 2 10 62 59
2017 GL-11 15 27 35 12 10 0 2 22 42 60
2017 GL-13 7 33 40 7 13 0 0 20 40 15
2014 GL 15 31 32 12 7 2 0 20 48 428
2014 GL-06 10 21 21 17 28 3 0 46 32 29
2014 GL-07 13 29 31 14 9 4 0 24 44 55
2014 GL-08 9 37 28 15 6 6 0 22 49 54
2014 GL-09 16 22 33 17 10 1 1 28 39 107
2014 GL-10 23 38 28 9 0 2 0 9 63 65
2014 GL-11 19 36 33 4 6 1 0 10 56 68
2014 GL-13 5 37 53 5 0 0 0 5 42 19
2011 GL 11 26 34 17 10 1 1 28 38 494
2011 GL-06 18 26 24 21 8 3 0 30 46 38
2011 GL-07 4 37 22 28 9 0 0 37 41 46
2011 GL-08 9 19 40 18 9 2 3 28 29 94
2011 GL-09 13 18 34 13 20 2 1 33 31 102
2011 GL-10 8 31 40 16 4 1 0 20 39 77
2011 GL-11 13 30 31 14 9 1 1 24 44 70
2011 GL-12 6 47 24 12 12 0 0 24 53 17
2011 GL-13 10 30 50 10 0 0 0 10 40 20
2008 GL 16 27 32 17 6 2 1 24 44 373
2008 GL-06 15 19 30 19 7 7 4 29 38 27
2008 GL-07 11 24 29 27 9 0 0 36 36 45
2008 GL-08 15 25 36 16 5 3 0 22 41 61
2008 GL-09 18 21 36 18 6 1 0 24 39 67
2008 GL-10 15 26 31 18 3 5 2 23 44 61
2008 GL-11 23 28 30 12 7 0 0 19 51 43
2008 GL-12 20 40 20 10 10 0 0 20 60 10
2008 GL-13 11 42 37 5 5 0 0 11 53 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 30 28 13 5 0 1 18 54 378
2017 GL-07 16 29 35 14 4 0 1 18 46 71
2017 GL-08 12 36 26 16 10 0 0 26 48 50
2017 GL-09 28 24 30 14 3 1 0 18 53 98
2017 GL-10 20 42 25 10 2 0 2 12 63 60
2017 GL-11 31 29 29 10 2 0 0 12 59 59
2017 GL-13 43 14 21 14 7 0 0 21 57 14
2014 GL 26 34 27 7 4 1 1 11 62 428
2014 GL-06 7 28 31 21 3 7 3 27 39 29
2014 GL-07 19 29 33 7 7 4 0 15 50 54
2014 GL-08 13 43 29 7 5 2 0 13 57 55
2014 GL-09 26 31 25 8 6 1 3 15 59 107
2014 GL-10 35 37 25 3 0 0 0 3 72 65
2014 GL-11 38 37 20 3 1 0 0 4 75 68
2014 GL-13 32 37 26 5 0 0 0 5 68 19
2011 GL 21 34 29 9 5 1 1 13 57 493
2011 GL-06 13 28 41 13 3 0 3 16 42 39
2011 GL-07 9 39 26 20 7 0 0 26 48 46
2011 GL-08 16 40 23 11 5 2 2 17 59 92
2011 GL-09 19 27 38 5 8 2 1 13 47 102
2011 GL-10 30 42 23 3 1 0 1 4 72 77
2011 GL-11 24 31 33 9 3 0 0 11 56 70
2011 GL-12 47 29 18 6 0 0 0 6 76 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 25 32 29 8 3 2 1 12 59 372
2008 GL-06 22 11 44 7 7 4 4 16 36 27
2008 GL-07 25 27 34 9 2 0 2 12 53 44
2008 GL-08 23 30 33 8 2 3 2 10 55 61
2008 GL-09 25 34 19 12 6 3 0 18 62 67
2008 GL-10 28 34 25 8 2 3 0 10 64 61
2008 GL-11 28 42 21 7 2 0 0 9 70 43
2008 GL-12 30 10 40 0 20 0 0 20 40 10
2008 GL-13 37 58 0 5 0 0 0 5 95 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 9 19 34 28 10 0 1 38 28 377
2017 GL-07 1 10 33 46 9 0 1 55 12 70
2017 GL-08 16 16 39 14 14 0 0 29 32 49
2017 GL-09 7 15 29 35 13 0 1 48 23 98
2017 GL-10 10 30 37 17 5 0 2 22 41 60
2017 GL-11 14 27 31 22 5 0 2 27 41 59
2017 GL-13 20 27 47 7 0 0 0 7 47 15
2014 GL 10 21 37 21 10 1 1 31 32 426
2014 GL-06 3 7 42 14 34 0 0 48 10 29
2014 GL-07 7 18 38 18 14 4 0 34 27 55
2014 GL-08 4 24 42 22 9 0 0 31 27 55
2014 GL-09 8 11 41 26 11 1 2 39 19 106
2014 GL-10 20 31 22 23 2 0 2 25 52 64
2014 GL-11 9 32 41 16 3 0 0 19 40 68
2014 GL-13 16 32 47 5 0 0 0 5 47 19
2011 GL 14 22 34 21 7 1 1 28 37 489
2011 GL-06 15 21 18 31 13 3 0 45 37 39
2011 GL-07 9 16 22 47 7 0 0 53 24 45
2011 GL-08 15 17 43 15 4 1 4 20 34 93
2011 GL-09 9 17 37 26 9 0 2 36 26 102
2011 GL-10 14 30 37 12 7 0 0 18 45 76
2011 GL-11 15 35 32 15 3 0 0 18 50 68
2011 GL-12 29 29 29 6 6 0 0 12 59 17
2011 GL-13 16 47 32 5 0 0 0 5 63 19
2008 GL 15 19 39 18 7 1 1 25 35 371
2008 GL-06 15 0 37 26 15 4 4 44 16 27
2008 GL-07 2 9 29 42 16 0 2 59 11 45
2008 GL-08 25 13 38 20 5 0 0 25 38 61
2008 GL-09 12 10 48 19 9 0 1 29 23 67
2008 GL-10 24 27 32 12 2 2 2 14 53 59
2008 GL-11 16 35 33 12 5 0 0 16 51 43
2008 GL-12 30 20 40 0 10 0 0 10 50 10
2008 GL-13 5 58 32 0 5 0 0 5 63 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 26 33 15 7 0 2 23 44 381
2017 GL-07 9 25 39 18 6 0 3 25 35 71
2017 GL-08 18 34 20 16 10 0 2 27 53 50
2017 GL-09 12 32 31 14 9 1 0 23 45 99
2017 GL-10 22 20 37 20 0 0 2 20 42 60
2017 GL-11 25 22 33 10 8 0 2 19 48 60
2017 GL-13 47 20 33 0 0 0 0 0 67 15
2014 GL 23 33 28 11 4 1 1 15 57 429
2014 GL-06 21 21 31 11 14 3 0 25 42 29
2014 GL-07 22 26 27 11 9 4 2 21 50 55
2014 GL-08 16 34 31 13 4 0 2 17 52 55
2014 GL-09 14 34 34 12 6 0 1 18 48 107
2014 GL-10 26 37 26 9 2 0 0 11 63 65
2014 GL-11 33 35 23 9 0 0 0 9 68 68
2014 GL-13 42 32 21 5 0 0 0 5 74 19
2011 GL 17 29 31 14 7 0 2 21 47 495
2011 GL-06 18 38 23 15 5 0 0 21 56 39
2011 GL-07 11 11 48 22 9 0 0 30 22 46
2011 GL-08 12 27 30 19 5 1 6 26 41 94
2011 GL-09 10 30 33 12 14 0 1 26 41 102
2011 GL-10 21 27 32 14 5 0 0 19 48 77
2011 GL-11 33 31 29 4 3 0 0 7 64 70
2011 GL-12 29 35 12 12 12 0 0 24 65 17
2011 GL-13 25 55 20 0 0 0 0 0 80 20
2008 GL 21 28 28 16 5 0 1 22 50 372
2008 GL-06 18 14 36 18 7 4 4 27 35 28
2008 GL-07 16 30 20 16 16 0 2 33 47 44
2008 GL-08 23 23 23 28 2 0 2 30 47 61
2008 GL-09 15 24 36 17 8 0 0 24 39 66
2008 GL-10 18 33 26 18 2 0 3 20 53 61
2008 GL-11 33 30 23 12 2 0 0 14 63 43
2008 GL-12 0 60 20 10 10 0 0 20 60 10
2008 GL-13 37 37 21 5 0 0 0 5 74 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 11 19 24 27 11 1 5 41 33 379
2017 GL-07 6 17 18 46 6 0 7 56 25 71
2017 GL-08 6 26 32 16 14 2 4 32 34 50
2017 GL-09 10 22 26 23 15 1 3 40 33 97
2017 GL-10 20 20 20 23 10 2 5 36 43 60
2017 GL-11 17 15 23 30 10 2 3 42 33 60
2017 GL-13 20 27 40 13 0 0 0 13 47 15
2014 GL 12 21 21 30 11 1 3 44 34 428
2014 GL-06 7 14 21 17 34 3 3 55 22 29
2014 GL-07 11 18 24 24 15 5 3 42 32 55
2014 GL-08 11 24 16 31 7 2 9 43 39 55
2014 GL-09 13 21 19 26 16 0 5 44 36 107
2014 GL-10 14 25 20 37 3 0 2 41 39 65
2014 GL-11 13 21 16 41 6 1 1 49 35 67
2014 GL-13 5 16 47 32 0 0 0 32 21 19
2011 GL 12 22 24 24 14 1 4 40 35 495
2011 GL-06 13 10 26 44 8 0 0 51 23 39
2011 GL-07 7 28 17 26 22 0 0 48 35 46
2011 GL-08 12 21 31 20 11 1 4 33 35 94
2011 GL-09 15 12 18 25 23 0 9 52 29 102
2011 GL-10 8 27 21 26 13 1 4 41 37 77
2011 GL-11 14 27 27 19 13 0 0 31 41 70
2011 GL-12 18 29 18 24 6 0 6 31 50 17
2011 GL-13 15 40 35 5 5 0 0 10 55 20
2008 GL 15 18 23 28 10 3 4 41 35 373
2008 GL-06 15 11 22 26 15 4 7 46 29 27
2008 GL-07 7 13 20 38 18 4 0 58 21 45
2008 GL-08 18 16 20 28 10 5 3 41 38 61
2008 GL-09 16 19 19 31 9 1 3 42 38 67
2008 GL-10 18 13 31 23 3 3 8 30 35 61
2008 GL-11 16 30 19 19 12 0 5 32 49 43
2008 GL-12 20 20 30 10 20 0 0 30 40 10
2008 GL-13 16 42 32 11 0 0 0 11 58 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 31 28 14 8 2 2 23 48 379
2017 GL-07 7 24 30 23 10 1 4 35 34 70
2017 GL-08 6 42 32 6 10 2 2 17 50 50
2017 GL-09 15 30 29 13 10 2 1 24 46 98
2017 GL-10 17 40 25 12 5 0 2 17 58 60
2017 GL-11 22 28 27 18 2 2 2 21 52 60
2017 GL-13 47 27 20 7 0 0 0 7 73 15
2014 GL 20 30 29 11 6 1 2 17 52 425
2014 GL-06 3 21 35 24 10 0 7 37 26 29
2014 GL-07 13 26 33 6 15 7 0 22 42 54
2014 GL-08 17 32 28 13 7 2 2 21 50 54
2014 GL-09 19 29 32 12 6 0 2 18 49 106
2014 GL-10 26 38 23 11 2 0 0 12 65 65
2014 GL-11 25 33 31 6 1 0 4 8 60 67
2014 GL-13 42 26 21 11 0 0 0 11 68 19

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 33 16 11 13 0 1 60 24 383
2017 GL-07 25 31 18 10 16 0 0 56 25 71
2017 GL-08 24 37 14 18 6 0 2 62 24 51
2017 GL-09 25 36 11 13 14 0 0 62 27 99
2017 GL-10 22 27 22 10 18 0 2 49 29 60
2017 GL-11 31 33 18 10 8 0 0 64 18 61
2017 GL-13 47 47 7 0 0 0 0 93 0 15
2014 GL 32 31 15 11 10 1 0 64 21 428
2014 GL-06 44 35 3 10 7 0 0 79 17 29
2014 GL-07 36 22 16 15 9 2 0 59 24 55
2014 GL-08 27 24 20 15 13 2 0 52 28 55
2014 GL-09 32 33 11 10 13 1 0 65 24 107
2014 GL-10 17 30 20 17 13 3 0 48 31 64
2014 GL-11 29 43 16 3 9 0 0 72 12 68
2014 GL-13 47 42 11 0 0 0 0 89 0 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 44 16 14 8 0 0 62 22 380
2017 GL-07 18 36 20 13 13 0 0 55 26 71
2017 GL-08 18 45 15 18 4 0 0 63 22 51
2017 GL-09 17 44 15 17 6 0 0 61 23 98
2017 GL-10 14 51 14 10 10 0 2 66 21 59
2017 GL-11 20 45 18 12 5 0 0 65 17 60
2017 GL-13 20 73 7 0 0 0 0 93 0 15
2014 GL 23 46 16 10 5 0 0 69 15 429
2014 GL-06 41 38 10 10 0 0 0 79 10 29
2014 GL-07 26 49 12 4 7 2 0 76 11 55
2014 GL-08 24 40 20 15 2 0 0 64 16 55
2014 GL-09 24 40 16 10 8 0 1 65 19 107
2014 GL-10 12 54 14 14 6 0 0 66 20 65
2014 GL-11 20 46 20 7 6 0 0 66 13 68
2014 GL-13 21 68 5 5 0 0 0 89 5 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 35 25 7 6 2 1 60 13 381
2017 GL-07 23 31 32 6 6 1 1 55 12 71
2017 GL-08 20 29 35 10 2 2 2 51 12 51
2017 GL-09 23 34 26 7 6 3 1 59 14 97
2017 GL-10 17 40 18 8 12 2 3 60 21 60
2017 GL-11 23 43 23 8 3 0 0 66 11 61
2017 GL-13 53 40 7 0 0 0 0 93 0 15
2014 GL 29 39 19 6 2 3 1 71 9 427
2014 GL-06 34 34 18 7 0 7 0 74 7 29
2014 GL-07 42 29 18 5 2 4 0 73 8 55
2014 GL-08 26 40 22 5 4 1 2 68 9 55
2014 GL-09 28 39 18 6 3 6 1 72 9 106
2014 GL-10 20 43 22 11 3 2 0 64 14 65
2014 GL-11 32 40 16 6 1 3 1 76 8 68
2014 GL-13 32 58 11 0 0 0 0 89 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 41 21 6 5 2 1 68 11 380
2017 GL-07 24 42 24 4 4 1 0 67 9 71
2017 GL-08 22 40 24 8 2 2 2 64 10 50
2017 GL-09 26 43 21 2 6 2 0 71 8 97
2017 GL-10 13 45 22 7 7 5 2 63 14 60
2017 GL-11 31 34 20 11 3 0 0 66 15 61
2017 GL-13 67 33 0 0 0 0 0 100 0 15
2014 GL 31 40 15 8 3 3 1 73 12 429
2014 GL-06 42 38 7 14 0 0 0 79 14 29
2014 GL-07 38 31 11 11 5 4 0 71 17 55
2014 GL-08 22 44 22 5 2 4 2 69 8 55
2014 GL-09 31 38 17 7 5 2 1 71 12 107
2014 GL-10 28 45 17 6 5 0 0 72 11 65
2014 GL-11 29 44 9 10 1 4 1 78 12 68
2014 GL-13 47 42 11 0 0 0 0 89 0 19
2011 GL 24 45 18 6 6 1 0 70 12 495
2011 GL-06 31 33 21 5 10 0 0 64 15 39
2011 GL-07 15 46 30 7 2 0 0 61 9 46
2011 GL-08 21 45 15 7 10 1 1 67 17 94
2011 GL-09 29 37 18 5 9 2 0 68 14 102
2011 GL-10 25 45 18 8 4 0 0 70 12 77
2011 GL-11 17 56 17 4 1 4 0 76 6 70
2011 GL-12 29 41 18 0 6 6 0 75 6 17
2011 GL-13 25 75 0 0 0 0 0 100 0 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 30 41 13 6 9 0 1 72 15 379
2017 GL-07 32 35 17 6 10 0 0 68 15 71
2017 GL-08 23 47 20 6 2 0 2 71 8 49
2017 GL-09 34 39 9 6 11 0 0 73 18 97
2017 GL-10 17 52 13 7 10 0 2 69 17 60
2017 GL-11 31 41 18 5 5 0 0 72 10 61
2017 GL-13 60 33 7 0 0 0 0 93 0 15
2014 GL 35 38 12 10 5 0 0 73 15 428
2014 GL-06 48 28 3 17 3 0 0 76 21 29
2014 GL-07 34 33 13 13 7 0 0 67 20 55
2014 GL-08 27 45 11 11 5 0 0 73 16 55
2014 GL-09 37 32 15 9 7 0 0 69 16 107
2014 GL-10 37 42 11 8 3 0 0 78 11 65
2014 GL-11 28 47 10 10 4 0 0 75 15 67
2014 GL-13 42 42 16 0 0 0 0 84 0 19
2011 GL 33 40 14 7 6 1 0 74 13 494
2011 GL-06 33 28 18 13 8 0 0 62 21 39
2011 GL-07 22 52 13 7 7 0 0 74 13 46
2011 GL-08 29 46 11 9 5 1 0 75 14 94
2011 GL-09 39 33 13 7 7 1 0 73 14 102
2011 GL-10 27 45 13 9 5 0 0 73 14 77
2011 GL-11 36 39 16 6 3 1 0 75 9 70
2011 GL-12 29 35 24 6 6 0 0 65 12 17
2011 GL-13 50 45 5 0 0 0 0 95 0 20
2008 GL 25 45 13 9 7 0 0 71 16 375
2008 GL-06 25 50 7 4 11 4 0 78 15 28
2008 GL-07 27 44 9 9 11 0 0 71 20 45
2008 GL-08 25 44 15 8 8 0 0 69 16 61
2008 GL-09 24 42 15 12 7 0 0 66 19 67
2008 GL-10 11 57 13 15 3 0 0 69 18 61
2008 GL-11 44 30 14 9 2 0 0 74 12 43
2008 GL-12 40 40 10 0 10 0 0 80 10 10
2008 GL-13 37 42 16 0 5 0 0 79 5 19

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 30 25 12 16 1 0 47 28 383
2017 GL-07 22 30 18 8 20 1 0 53 29 71
2017 GL-08 14 29 35 14 8 0 0 43 22 51
2017 GL-09 17 30 22 16 14 0 0 47 30 99
2017 GL-10 17 23 27 7 25 0 2 41 32 60
2017 GL-11 16 28 28 11 15 2 0 45 27 61
2017 GL-13 0 73 20 7 0 0 0 73 7 15
2014 GL 19 36 18 13 12 2 0 56 25 429
2014 GL-06 31 38 3 14 10 3 0 72 25 29
2014 GL-07 22 29 23 9 15 2 0 52 24 55
2014 GL-08 22 18 22 26 11 0 2 41 37 55
2014 GL-09 22 34 17 11 14 2 0 57 26 107
2014 GL-10 12 35 20 17 12 3 0 49 30 65
2014 GL-11 11 44 21 6 16 1 0 56 22 68
2014 GL-13 21 74 5 0 0 0 0 95 0 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 42 18 10 5 1 1 66 15 377
2017 GL-07 30 38 15 8 4 3 1 71 13 71
2017 GL-08 16 42 22 18 2 0 0 58 20 50
2017 GL-09 21 43 21 9 3 2 0 66 13 98
2017 GL-10 9 49 19 14 4 2 4 61 19 57
2017 GL-11 28 38 18 10 5 0 2 67 15 61
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 29 43 16 5 3 3 0 75 9 429
2014 GL-06 35 34 17 0 3 7 3 77 4 29
2014 GL-07 38 40 15 4 4 0 0 78 7 55
2014 GL-08 26 38 22 7 4 4 0 66 11 55
2014 GL-09 32 38 16 5 5 5 0 74 10 107
2014 GL-10 23 48 17 8 3 2 0 72 11 65
2014 GL-11 25 49 13 6 4 1 1 76 11 68
2014 GL-13 37 58 0 5 0 0 0 95 5 19
2011 GL 28 43 17 7 3 1 1 72 10 493
2011 GL-06 33 33 23 5 5 0 0 67 10 39
2011 GL-07 24 37 24 9 4 0 2 62 13 46
2011 GL-08 25 44 18 8 3 1 1 70 11 93
2011 GL-09 34 38 17 4 6 1 0 73 10 102
2011 GL-10 22 47 18 8 1 1 1 72 9 76
2011 GL-11 26 49 14 9 1 1 0 75 10 70
2011 GL-12 35 53 6 0 0 6 0 94 0 17
2011 GL-13 30 45 10 10 0 5 0 79 11 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 39 17 10 6 2 1 67 16 377
2017 GL-07 27 34 25 8 4 1 0 61 13 71
2017 GL-08 28 40 12 18 0 2 0 69 18 50
2017 GL-09 24 42 18 6 5 3 1 69 12 98
2017 GL-10 16 40 14 16 12 0 2 57 29 57
2017 GL-11 30 38 18 8 5 2 0 68 13 61
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 28 39 16 10 4 3 0 69 14 428
2014 GL-06 41 31 0 21 3 3 0 75 25 29
2014 GL-07 36 24 16 15 4 5 0 63 19 55
2014 GL-08 30 39 18 7 4 2 0 70 11 54
2014 GL-09 27 39 15 11 5 2 1 68 16 107
2014 GL-10 20 49 15 8 3 3 2 73 11 65
2014 GL-11 26 42 17 9 4 1 0 69 13 68
2014 GL-13 26 53 21 0 0 0 0 79 0 19
2011 GL 32 36 13 8 7 4 0 71 15 494
2011 GL-06 41 21 13 13 13 0 0 62 26 39
2011 GL-07 30 41 13 9 7 0 0 72 15 46
2011 GL-08 35 34 11 8 8 4 0 73 16 93
2011 GL-09 32 29 16 11 8 4 0 64 19 102
2011 GL-10 30 40 13 12 4 1 0 71 16 77
2011 GL-11 24 51 13 3 6 3 0 78 9 70
2011 GL-12 47 41 6 0 0 6 0 94 0 17
2011 GL-13 35 55 5 0 0 5 0 95 0 20
2008 GL 26 39 14 10 6 4 1 68 17 375
2008 GL-06 39 18 21 7 4 11 0 64 12 28
2008 GL-07 31 36 13 9 9 2 0 68 18 45
2008 GL-08 25 39 18 10 5 2 2 66 15 61
2008 GL-09 28 30 16 9 9 6 1 63 19 67
2008 GL-10 15 51 13 8 5 8 0 71 14 61
2008 GL-11 33 42 12 7 2 2 2 78 10 43
2008 GL-12 40 30 0 10 10 10 0 78 22 10
2008 GL-13 32 58 5 5 0 0 0 89 5 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 36 26 12 7 3 1 53 19 376
2017 GL-07 13 35 27 14 7 3 1 50 22 71
2017 GL-08 14 36 22 20 2 6 0 53 23 50
2017 GL-09 19 30 35 6 8 2 0 49 15 97
2017 GL-10 7 40 28 11 9 4 2 50 20 57
2017 GL-11 18 44 18 13 5 2 0 63 18 61
2017 GL-13 33 53 7 0 0 0 7 93 0 15
2014 GL 16 35 24 12 6 6 2 55 19 427
2014 GL-06 24 38 21 0 7 7 3 69 8 29
2014 GL-07 17 33 17 17 6 9 2 56 25 54
2014 GL-08 17 32 22 11 7 7 4 54 21 54
2014 GL-09 15 36 21 15 9 5 0 53 25 107
2014 GL-10 14 45 25 8 3 5 2 62 11 65
2014 GL-11 14 31 30 12 7 3 3 48 20 68
2014 GL-13 21 53 21 5 0 0 0 74 5 19
2011 GL 14 39 26 9 6 4 2 56 16 494
2011 GL-06 21 31 26 10 8 5 0 54 19 39
2011 GL-07 17 30 35 13 4 0 0 48 17 46
2011 GL-08 14 41 21 7 6 6 3 61 15 94
2011 GL-09 12 35 27 7 11 4 4 51 19 102
2011 GL-10 6 45 31 5 8 4 0 54 14 77
2011 GL-11 11 44 20 16 4 3 1 58 21 70
2011 GL-12 29 41 12 12 0 6 0 75 13 17
2011 GL-13 20 45 30 0 0 5 0 68 0 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 28 20 16 15 3 0 48 31 376
2017 GL-07 21 25 15 18 20 0 0 46 38 71
2017 GL-08 12 36 24 16 8 4 0 50 25 50
2017 GL-09 19 27 21 12 16 5 0 48 30 97
2017 GL-10 11 28 23 18 16 4 2 41 35 57
2017 GL-11 18 28 25 15 11 3 0 47 27 61
2017 GL-13 40 33 13 13 0 0 0 73 13 15
2014 GL 16 34 16 16 12 4 1 53 30 427
2014 GL-06 28 28 10 21 10 3 0 57 32 29
2014 GL-07 11 48 6 17 15 2 2 61 33 54
2014 GL-08 19 17 26 22 9 6 2 38 34 54
2014 GL-09 18 32 13 17 13 7 0 54 32 107
2014 GL-10 12 37 17 15 14 3 2 52 31 65
2014 GL-11 13 42 16 13 15 1 0 56 28 68
2014 GL-13 26 42 26 5 0 0 0 68 5 19
2011 GL 15 33 21 13 12 4 1 51 27 494
2011 GL-06 15 21 23 13 21 3 5 39 36 39
2011 GL-07 15 26 22 20 13 4 0 43 34 46
2011 GL-08 18 27 18 15 15 5 2 48 32 94
2011 GL-09 16 34 22 10 16 1 2 52 26 102
2011 GL-10 8 34 27 21 5 5 0 44 27 77
2011 GL-11 17 39 21 10 9 4 0 58 19 70
2011 GL-12 29 41 18 12 0 0 0 71 12 17
2011 GL-13 15 60 15 10 0 0 0 75 10 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 21 53 7 14 5 0 0 74 19 383
2017 GL-07 23 56 3 15 3 0 0 79 18 71
2017 GL-08 20 49 8 20 2 0 2 70 22 51
2017 GL-09 22 52 8 11 7 0 0 74 18 99
2017 GL-10 17 55 10 15 3 0 0 72 18 60
2017 GL-11 21 54 8 11 5 0 0 75 16 61
2017 GL-13 20 60 7 7 7 0 0 80 13 15
2014 GL 18 50 9 16 7 0 0 68 23 429
2014 GL-06 34 42 3 10 10 0 0 76 21 29
2014 GL-07 20 47 11 17 4 2 0 69 21 55
2014 GL-08 18 54 5 16 5 0 0 73 22 55
2014 GL-09 18 51 8 13 8 0 1 70 22 107
2014 GL-10 11 54 11 20 5 0 0 65 25 65
2014 GL-11 13 51 10 19 7 0 0 64 26 68
2014 GL-13 16 37 26 21 0 0 0 53 21 19
2011 GL 28 52 6 10 4 0 0 80 14 494
2011 GL-06 28 38 10 13 10 0 0 67 23 39
2011 GL-07 35 52 2 9 2 0 0 87 11 46
2011 GL-08 26 62 6 4 2 0 0 87 6 94
2011 GL-09 30 47 6 13 4 0 0 77 17 102
2011 GL-10 25 52 6 13 4 0 0 77 17 77
2011 GL-11 25 55 6 12 3 0 0 80 14 69
2011 GL-12 41 41 6 6 6 0 0 82 12 17
2011 GL-13 20 60 10 10 0 0 0 80 10 20
2008 GL 24 56 5 11 4 0 0 80 15 375
2008 GL-06 29 57 4 7 4 0 0 86 11 28
2008 GL-07 20 60 2 13 4 0 0 80 18 45
2008 GL-08 26 49 10 8 7 0 0 75 15 61
2008 GL-09 21 60 3 13 3 0 0 81 16 67
2008 GL-10 28 52 3 11 5 0 0 80 16 61
2008 GL-11 30 49 5 14 2 0 0 79 16 43
2008 GL-12 10 60 10 10 10 0 0 70 20 10
2008 GL-13 16 74 5 5 0 0 0 89 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 32 38 9 12 9 0 0 70 21 383
2017 GL-07 32 37 11 14 6 0 0 69 20 71
2017 GL-08 33 35 8 16 8 0 0 69 24 51
2017 GL-09 35 33 13 6 12 0 0 69 18 99
2017 GL-10 27 35 8 22 8 0 0 62 30 60
2017 GL-11 23 47 8 13 8 0 0 70 21 61
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 34 37 6 13 9 0 0 72 22 427
2014 GL-06 58 21 3 7 10 0 0 79 17 29
2014 GL-07 31 36 5 16 9 2 0 69 26 55
2014 GL-08 38 36 4 16 4 2 0 76 20 55
2014 GL-09 35 38 7 8 12 0 0 73 21 106
2014 GL-10 28 49 2 12 9 0 0 77 22 65
2014 GL-11 26 34 10 19 11 0 0 60 30 68
2014 GL-13 53 37 5 5 0 0 0 89 5 19
2011 GL 34 37 10 12 6 0 0 71 19 493
2011 GL-06 46 26 5 15 8 0 0 72 23 39
2011 GL-07 39 35 7 17 2 0 0 74 20 46
2011 GL-08 33 43 12 9 3 0 1 76 12 94
2011 GL-09 35 37 6 12 11 0 0 71 23 101
2011 GL-10 21 42 18 12 7 0 0 63 18 76
2011 GL-11 30 44 3 16 7 0 0 74 23 70
2011 GL-12 24 35 18 24 0 0 0 59 24 17
2011 GL-13 55 30 10 0 5 0 0 85 5 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 29 40 11 11 8 0 0 70 19 381
2017 GL-07 35 37 7 14 7 0 0 72 21 71
2017 GL-08 22 41 14 14 10 0 0 63 24 51
2017 GL-09 31 40 12 10 6 0 0 72 16 99
2017 GL-10 20 46 15 10 8 0 0 66 19 59
2017 GL-11 27 48 8 8 8 0 0 75 17 60
2017 GL-13 53 27 7 13 0 0 0 80 13 15
2014 GL 29 45 10 11 5 0 0 74 16 429
2014 GL-06 34 49 10 7 0 0 0 83 7 29
2014 GL-07 29 40 11 9 11 0 0 69 20 55
2014 GL-08 31 49 7 9 4 0 0 80 13 55
2014 GL-09 35 38 10 10 7 0 0 73 17 107
2014 GL-10 23 46 9 18 3 0 0 69 22 65
2014 GL-11 25 47 15 11 3 0 0 72 14 68
2014 GL-13 32 58 5 5 0 0 0 89 5 19

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 59 30 5 3 2 0 1 90 5 383
2017 GL-07 69 24 3 3 0 0 1 94 3 71
2017 GL-08 57 31 8 2 0 2 0 90 2 51
2017 GL-09 61 28 7 1 2 0 1 90 3 99
2017 GL-10 57 35 2 5 2 0 0 92 7 60
2017 GL-11 47 36 5 7 5 0 0 84 11 61
2017 GL-13 60 27 7 0 0 0 7 93 0 15
2014 GL 57 32 6 2 1 0 1 90 4 429
2014 GL-06 83 14 3 0 0 0 0 97 0 29
2014 GL-07 55 29 7 5 0 2 2 87 6 55
2014 GL-08 57 33 7 2 0 0 2 91 2 55
2014 GL-09 61 30 6 1 2 0 1 92 3 107
2014 GL-10 42 35 11 5 5 0 3 79 10 65
2014 GL-11 51 42 3 1 1 0 1 94 3 68
2014 GL-13 74 26 0 0 0 0 0 100 0 19
2011 GL 69 24 3 2 1 0 1 94 3 494
2011 GL-06 79 13 5 3 0 0 0 92 3 39
2011 GL-07 80 20 0 0 0 0 0 100 0 46
2011 GL-08 69 24 2 0 3 1 0 95 3 94
2011 GL-09 72 20 4 1 0 1 3 95 1 102
2011 GL-10 56 35 4 4 1 0 0 91 5 77
2011 GL-11 70 22 0 4 0 0 4 95 5 69
2011 GL-12 65 35 0 0 0 0 0 100 0 17
2011 GL-13 65 35 0 0 0 0 0 100 0 20
2008 GL 65 27 4 1 2 0 1 93 3 375
2008 GL-06 79 14 4 0 0 0 4 96 0 28
2008 GL-07 76 20 2 0 2 0 0 96 2 45
2008 GL-08 66 23 8 0 2 0 2 90 2 61
2008 GL-09 66 27 3 1 1 0 1 94 3 67
2008 GL-10 57 36 0 2 5 0 0 93 7 61
2008 GL-11 72 23 2 0 0 0 2 98 0 43
2008 GL-12 60 20 0 0 20 0 0 80 20 10
2008 GL-13 58 26 11 0 0 0 5 89 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 66 23 5 3 2 0 1 91 4 381
2017 GL-07 79 13 6 1 0 1 0 93 1 70
2017 GL-08 57 31 6 4 0 0 2 90 4 51
2017 GL-09 72 23 3 0 1 0 1 96 1 99
2017 GL-10 58 23 8 5 3 0 2 83 8 60
2017 GL-11 63 23 7 2 5 0 0 87 7 60
2017 GL-13 53 33 0 7 0 0 7 93 7 15
2014 GL 67 24 5 1 1 0 1 93 3 429
2014 GL-06 93 7 0 0 0 0 0 100 0 29
2014 GL-07 69 26 2 2 0 2 0 96 2 55
2014 GL-08 58 29 7 2 0 0 4 91 2 55
2014 GL-09 69 22 5 0 2 0 2 93 2 107
2014 GL-10 54 29 8 5 3 0 2 84 8 65
2014 GL-11 65 29 4 0 1 0 0 94 1 68
2014 GL-13 84 16 0 0 0 0 0 100 0 19
2011 GL 75 19 3 1 1 0 1 95 2 494
2011 GL-06 85 13 3 0 0 0 0 97 0 39
2011 GL-07 76 15 4 2 2 0 0 91 4 46
2011 GL-08 77 15 3 2 1 1 1 93 3 94
2011 GL-09 76 20 2 0 0 0 2 98 0 102
2011 GL-10 61 34 1 1 3 0 0 95 4 77
2011 GL-11 78 16 1 1 0 0 3 97 1 69
2011 GL-12 76 12 0 6 6 0 0 88 12 17
2011 GL-13 75 20 5 0 0 0 0 95 0 20
2008 GL 79 16 3 1 1 0 1 96 2 374
2008 GL-06 86 7 4 0 0 0 4 96 0 28
2008 GL-07 86 9 2 0 2 0 0 95 2 44
2008 GL-08 77 16 5 0 0 0 2 95 0 61
2008 GL-09 85 13 0 0 1 0 0 99 1 67
2008 GL-10 75 16 3 3 2 0 0 92 5 61
2008 GL-11 84 14 0 0 0 0 2 100 0 43
2008 GL-12 70 20 0 0 10 0 0 90 10 10
2008 GL-13 63 32 0 0 0 0 5 100 0 19

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 71 16 6 1 2 0 4 91 3 382
2017 GL-07 80 11 4 0 0 0 4 96 0 71
2017 GL-08 61 31 2 0 2 0 4 96 2 51
2017 GL-09 76 11 7 2 1 0 3 90 3 99
2017 GL-10 66 20 7 0 3 0 3 89 4 59
2017 GL-11 70 15 7 2 2 0 5 90 3 61
2017 GL-13 73 7 7 7 0 0 7 86 7 15
2014 GL 72 15 5 1 2 0 4 92 3 428
2014 GL-06 96 4 0 0 0 0 0 100 0 29
2014 GL-07 73 13 4 0 2 2 7 94 2 55
2014 GL-08 67 14 9 4 0 0 5 86 4 55
2014 GL-09 74 16 1 1 4 0 5 94 5 107
2014 GL-10 62 23 6 0 3 0 6 90 3 65
2014 GL-11 75 19 3 0 0 0 3 97 0 67
2014 GL-13 68 21 5 0 5 0 0 89 5 19
2011 GL 77 14 3 1 1 0 4 94 3 494
2011 GL-06 79 10 0 5 0 0 5 95 5 39
2011 GL-07 83 13 4 0 0 0 0 96 0 46
2011 GL-08 79 11 3 1 3 0 3 92 4 94
2011 GL-09 78 14 4 0 1 0 3 95 1 101
2011 GL-10 69 18 5 1 1 1 4 92 3 77
2011 GL-11 76 13 1 0 1 0 9 97 2 70
2011 GL-12 71 6 12 12 0 0 0 76 12 17
2011 GL-13 75 20 0 0 0 0 5 100 0 20
2008 GL 76 11 3 1 1 0 7 95 2 375
2008 GL-06 86 7 0 0 0 0 7 100 0 28
2008 GL-07 87 2 4 2 2 2 0 91 5 45
2008 GL-08 80 15 2 0 0 0 3 98 0 61
2008 GL-09 76 9 3 0 0 0 12 97 0 67
2008 GL-10 69 21 3 0 3 0 3 93 3 61
2008 GL-11 74 7 5 2 2 0 9 90 5 43
2008 GL-12 50 20 0 0 0 0 30 100 0 10
2008 GL-13 58 11 5 0 0 0 26 93 0 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 70 17 7 0 1 0 5 92 1 382
2017 GL-07 78 6 7 0 1 0 8 91 2 71
2017 GL-08 65 23 4 0 2 2 4 94 2 51
2017 GL-09 74 17 7 0 1 0 1 92 1 99
2017 GL-10 64 19 8 2 2 0 5 88 4 59
2017 GL-11 66 21 8 0 0 0 5 91 0 61
2017 GL-13 67 20 0 0 0 0 13 100 0 15
2014 GL 75 13 6 1 1 0 4 92 2 428
2014 GL-06 93 7 0 0 0 0 0 100 0 28
2014 GL-07 73 13 7 0 2 2 4 90 2 55
2014 GL-08 69 13 7 2 0 0 9 90 2 55
2014 GL-09 76 12 3 0 3 0 7 94 3 107
2014 GL-10 71 15 6 0 2 0 6 92 2 65
2014 GL-11 75 19 4 0 0 0 1 96 0 68
2014 GL-13 79 5 11 5 0 0 0 84 5 19
2011 GL 79 13 3 0 1 0 4 95 2 495
2011 GL-06 82 5 8 0 0 0 5 92 0 39
2011 GL-07 87 9 2 2 0 0 0 96 2 46
2011 GL-08 76 17 3 0 2 0 2 95 2 94
2011 GL-09 80 15 2 0 0 0 3 98 0 102
2011 GL-10 71 18 4 1 1 0 4 93 3 77
2011 GL-11 81 6 1 0 3 0 9 95 3 70
2011 GL-12 76 12 6 0 6 0 0 88 6 17
2011 GL-13 75 20 0 0 0 0 5 100 0 20
2008 GL 81 9 2 0 1 1 7 97 1 374
2008 GL-06 82 7 0 0 0 0 11 100 0 28
2008 GL-07 87 2 2 0 4 2 2 93 5 45
2008 GL-08 85 8 0 0 0 0 7 100 0 61
2008 GL-09 79 10 0 0 1 1 7 98 2 67
2008 GL-10 77 13 5 0 2 0 3 93 2 61
2008 GL-11 79 10 5 0 2 0 5 93 3 42
2008 GL-12 70 10 0 0 0 0 20 100 0 10
2008 GL-13 63 11 0 0 0 0 26 100 0 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 58 23 9 1 2 1 7 88 3 382
2017 GL-07 65 13 11 1 1 0 8 85 3 71
2017 GL-08 55 33 4 0 2 0 6 94 2 51
2017 GL-09 61 23 10 1 1 2 1 87 2 98
2017 GL-10 50 27 10 0 2 5 7 87 2 60
2017 GL-11 59 25 3 0 3 0 10 93 4 61
2017 GL-13 53 27 0 7 0 0 13 92 8 15
2014 GL 63 18 8 1 1 1 7 89 2 428
2014 GL-06 83 10 7 0 0 0 0 93 0 29
2014 GL-07 74 7 5 2 0 2 9 92 2 55
2014 GL-08 55 22 11 2 0 0 11 86 2 55
2014 GL-09 64 18 7 1 2 1 8 90 3 106
2014 GL-10 62 18 8 0 3 2 8 88 3 65
2014 GL-11 58 29 7 0 0 0 6 92 0 68
2014 GL-13 58 21 11 0 5 0 5 83 6 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 65 20 8 1 1 2 3 90 2 379
2017 GL-07 73 10 11 0 0 0 6 88 0 71
2017 GL-08 61 29 2 4 0 2 2 94 4 51
2017 GL-09 65 21 8 0 2 3 1 89 2 97
2017 GL-10 62 20 12 0 2 3 2 86 2 60
2017 GL-11 58 27 5 2 2 2 5 91 4 60
2017 GL-13 60 20 13 0 0 0 7 86 0 15
2014 GL 63 17 9 2 1 2 5 87 4 428
2014 GL-06 76 10 11 0 0 0 3 89 0 29
2014 GL-07 73 13 6 0 0 7 2 94 0 55
2014 GL-08 53 20 13 4 0 2 9 82 4 55
2014 GL-09 66 17 4 2 3 3 6 91 5 107
2014 GL-10 58 20 9 2 3 0 8 85 5 65
2014 GL-11 57 24 9 3 0 3 4 87 3 67
2014 GL-13 63 11 16 5 0 0 5 78 6 19
2011 GL 71 16 7 1 0 3 2 91 1 490
2011 GL-06 74 10 8 0 0 8 0 92 0 39
2011 GL-07 72 15 11 0 0 0 2 89 0 46
2011 GL-08 73 13 3 2 1 4 3 93 4 92
2011 GL-09 65 21 7 0 0 4 3 93 0 101
2011 GL-10 58 23 14 1 0 3 0 84 1 77
2011 GL-11 78 12 4 3 0 0 3 93 3 69
2011 GL-12 82 12 0 0 0 0 6 100 0 17
2011 GL-13 89 5 5 0 0 0 0 95 0 19
2008 GL 68 20 5 1 1 4 2 94 1 375
2008 GL-06 71 7 4 0 0 11 7 96 0 28
2008 GL-07 76 13 4 0 0 7 0 95 0 45
2008 GL-08 75 18 2 0 0 0 5 98 0 61
2008 GL-09 69 21 3 0 1 6 0 95 2 67
2008 GL-10 62 21 5 2 2 7 2 91 4 61
2008 GL-11 70 19 7 0 0 0 5 93 0 43
2008 GL-12 80 10 10 0 0 0 0 90 0 10
2008 GL-13 53 26 16 0 0 0 5 83 0 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 31 69 381
2017 GL-07 34 66 71
2017 GL-08 32 68 50
2017 GL-09 30 70 98
2017 GL-10 35 65 60
2017 GL-11 26 74 61
2017 GL-13 33 67 15
2014 GL 24 76 425
2014 GL-06 28 72 28
2014 GL-07 32 68 55
2014 GL-08 27 73 55
2014 GL-09 25 75 107
2014 GL-10 23 77 65
2014 GL-11 17 83 67

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 GL 52 118
2017 GL-07 46 24
2017 GL-08 68 16
2017 GL-09 54 28
2017 GL-10 45 20
2017 GL-11 63 16
2014 GL 49 103
2014 GL-07 49 18
2014 GL-08 33 15
2014 GL-09 56 27
2014 GL-10 67 15
2014 GL-11 49 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GL 59 118
2017 GL-07 67 24
2017 GL-08 38 16
2017 GL-09 71 28
2017 GL-10 75 20
2017 GL-11 44 16
2014 GL 71 103
2014 GL-07 79 18
2014 GL-08 73 15
2014 GL-09 70 27
2014 GL-10 73 15
2014 GL-11 68 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GL 8 118
2017 GL-07 0 24
2017 GL-08 0 16
2017 GL-10 0 20
2014 GL 7 103
2014 GL-08 0 15
2014 GL-10 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GL 8 118
2017 GL-11 0 16
2014 GL 14 103
2014 GL-11 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GL 14 118
2017 GL-07 21 24
2017 GL-08 32 16
2014 GL 14 103
2014 GL-11 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GL-07 0 24
2017 GL-09 0 28
2017 GL-10 0 20
2017 GL-11 0 16
2014 GL 0 103
2014 GL-07 0 18
2014 GL-08 0 15
2014 GL-09 0 27
2014 GL-10 0 15
2014 GL-11 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 5 118
2017 GL-08 0 16
2014 GL-07 0 18
2014 GL-08 0 15
2014 GL-10 0 15
2014 GL-11 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 GL 43 118
2017 GL-07 42 24
2017 GL-09 43 28
2017 GL-10 50 20
2017 GL-11 50 16
2014 GL 36 103
2014 GL-07 34 18
2014 GL-09 37 27
2014 GL-10 33 15
2014 GL-11 42 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 GL 46 118
2017 GL-07 50 24
2017 GL-08 43 16
2017 GL-09 46 28
2017 GL-10 55 20
2017 GL-11 44 16
2014 GL 50 103
2014 GL-07 51 18
2014 GL-08 60 15
2014 GL-09 41 27
2014 GL-10 60 15
2014 GL-11 51 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 GL 45 118
2017 GL-07 41 24
2017 GL-08 62 16
2017 GL-09 36 28
2017 GL-10 40 20
2017 GL-11 63 16
2014 GL 47 103
2014 GL-07 33 18
2014 GL-08 47 15
2014 GL-09 48 27
2014 GL-10 73 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 GL 36 118
2017 GL-07 46 24
2017 GL-09 46 28
2017 GL-10 35 20
2014 GL 43 103
2014 GL-07 44 18
2014 GL-08 33 15
2014 GL-09 41 27
2014 GL-10 33 15
2014 GL-11 58 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 GL 41 118
2017 GL-07 33 24
2017 GL-08 50 16
2017 GL-09 36 28
2017 GL-10 50 20
2017 GL-11 38 16
2014 GL 25 103
2014 GL-09 26 27
2014 GL-10 33 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 GL 51 118
2017 GL-07 54 24
2017 GL-08 37 16
2017 GL-09 50 28
2017 GL-10 55 20
2017 GL-11 50 16
2014 GL 50 103
2014 GL-07 55 18
2014 GL-08 73 15
2014 GL-09 37 27
2014 GL-10 73 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 GL 39 118
2017 GL-07 46 24
2017 GL-09 39 28
2017 GL-10 45 20
2014 GL 30 103
2014 GL-09 22 27
2014 GL-10 40 15
2014 GL-11 42 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 GL-07 0 24
2017 GL-08 0 16
2017 GL-11 0 16
2014 GL-07 0 18
2014 GL-08 0 15
2014 GL-10 0 15
2014 GL-11 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 GL 5 118
2017 GL-10 0 20
2014 GL-07 0 18
2014 GL-10 0 15
2014 GL-11 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 GL 14 118
2017 GL-08 0 16
2017 GL-10 40 20
2014 GL 17 103
2014 GL-09 26 27

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 GL 45 118
2017 GL-07 37 24
2017 GL-08 31 16
2017 GL-09 57 28
2017 GL-10 55 20
2017 GL-11 44 16
2014 GL 52 103
2014 GL-07 67 18
2014 GL-09 56 27
2014 GL-10 60 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 GL 38 118
2017 GL-07 50 24
2017 GL-09 36 28
2017 GL-10 40 20
2017 GL-11 44 16
2014 GL 32 103
2014 GL-07 28 18
2014 GL-09 37 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 15 118
2017 GL-07 29 24
2014 GL 12 103
2014 GL-09 22 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GL 57 118
2017 GL-07 58 24
2017 GL-08 50 16
2017 GL-09 54 28
2017 GL-10 65 20
2017 GL-11 69 16
2014 GL 45 103
2014 GL-07 51 18
2014 GL-09 48 27
2014 GL-10 40 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 GL 30 118
2017 GL-07 29 24
2017 GL-09 25 28
2017 GL-10 30 20
2017 GL-11 50 16
2014 GL 22 103
2014 GL-10 33 15
2014 GL-11 41 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 GL 11 118
2017 GL-07 0 24
2017 GL-09 21 28
2014 GL 8 103
2014 GL-07 0 18
2014 GL-08 0 15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GL 37 118
2017 GL-07 33 24
2017 GL-08 38 16
2017 GL-09 36 28
2017 GL-10 60 20
2014 GL 32 103
2014 GL-07 39 18
2014 GL-09 30 27
2014 GL-11 42 12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GL 14 118
2014 GL 10 103

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 12 118
2017 GL-09 18 28
2017 GL-10 25 20
2017 GL-11 0 16
2014 GL 6 103
2014 GL-10 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GL 15 118
2017 GL-09 18 28
2014 GL 21 103
2014 GL-09 19 27

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 12 118
2017 GL-08 0 16
2017 GL-09 18 28
2014 GL 6 103
2014 GL-10 0 15
2014 GL-11 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GL 15 118
2017 GL-07 21 24
2017 GL-09 18 28
2017 GL-11 0 16
2014 GL 30 103
2014 GL-07 27 18
2014 GL-08 47 15
2014 GL-09 26 27
2014 GL-10 33 15
2014 GL-11 42 12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GL 14 102
2017 GL-07 23 22
2017 GL-10 0 15
2014 GL 13 96

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GL 9 102
2017 GL-09 0 22
2014 GL 11 96
2014 GL-11 0 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GL 11 102
2017 GL-11 0 16
2014 GL 19 96
2014 GL-07 32 16

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GL 8 102
2014 GL 8 96
2014 GL-08 0 14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GL 14 102
2017 GL-11 31 16
2014 GL 9 96
2014 GL-08 0 14
2014 GL-11 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL 8 102
2017 GL-08 0 15
2014 GL 7 96
2014 GL-07 0 16
2014 GL-11 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL-08 0 15
2017 GL-10 0 15
2014 GL-07 0 16
2014 GL-08 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GL 8 102
2017 GL-11 0 16
2014 GL 8 96
2014 GL-08 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 22
2014 GL 9 96
2014 GL-08 0 14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GL 20 102
2017 GL-07 23 22
2017 GL-09 23 22
2017 GL-11 0 16
2014 GL 24 96

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 18 102
2017 GL-08 34 15
2017 GL-09 27 22
2014 GL 12 96
2014 GL-07 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GL 36 102
2017 GL-07 36 22
2017 GL-08 33 15
2017 GL-09 36 22
2017 GL-10 33 15
2017 GL-11 44 16
2014 GL 50 96
2014 GL-07 57 16
2014 GL-08 43 14
2014 GL-09 42 26
2014 GL-10 71 14
2014 GL-11 46 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GL-07 0 22
2017 GL-08 0 15
2017 GL-11 0 16
2014 GL-07 0 16
2014 GL-08 0 14
2014 GL-10 0 14
2014 GL-11 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GL 49 102
2017 GL-07 41 22
2017 GL-08 53 15
2017 GL-09 50 22
2017 GL-10 53 15
2017 GL-11 38 16
2014 GL 58 96
2014 GL-07 75 16
2014 GL-08 50 14
2014 GL-09 58 26
2014 GL-10 57 14
2014 GL-11 65 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GL-08 0 15
2017 GL-10 0 15
2017 GL-11 0 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 10 102
2017 GL-08 0 15
2014 GL 8 96

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 98 2 118
2017 GL-07 100 0 24
2017 GL-08 100 0 16
2017 GL-09 96 4 28
2017 GL-10 95 5 20
2017 GL-11 100 0 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 24 22 10 16 9 3 46 30 382
2017 GL-07 15 18 32 9 14 10 1 38 26 71
2017 GL-08 14 26 18 14 14 10 6 47 32 51
2017 GL-09 15 30 18 7 16 10 3 52 27 98
2017 GL-10 15 23 17 8 23 8 5 44 37 60
2017 GL-11 20 20 25 11 15 8 2 44 29 61
2017 GL-13 33 27 20 20 0 0 0 60 20 15
2014 GL 16 27 23 9 10 12 3 51 22 427
2014 GL-06 21 28 17 14 10 10 0 54 27 29
2014 GL-07 16 29 23 5 16 5 4 50 24 55
2014 GL-08 17 24 24 9 6 18 2 51 19 54
2014 GL-09 19 22 20 9 12 15 3 50 26 107
2014 GL-10 11 31 22 9 11 12 5 50 24 65
2014 GL-11 14 28 27 10 7 9 4 48 20 68
2014 GL-13 11 63 21 5 0 0 0 74 5 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 28 24 8 12 4 1 53 22 381
2017 GL-07 21 34 22 7 11 4 0 57 19 71
2017 GL-08 18 29 28 14 6 4 2 50 21 51
2017 GL-09 22 31 20 5 14 6 1 57 21 98
2017 GL-10 17 25 23 12 18 3 2 44 32 60
2017 GL-11 28 21 28 8 10 3 0 52 19 60
2017 GL-13 40 33 27 0 0 0 0 73 0 15
2014 GL 22 33 21 9 8 7 0 59 18 427
2014 GL-06 24 41 7 21 3 3 0 68 25 29
2014 GL-07 24 33 15 7 13 7 0 62 22 54
2014 GL-08 24 30 19 9 6 13 0 62 17 54
2014 GL-09 23 28 25 7 8 8 0 56 16 107
2014 GL-10 20 35 18 6 15 3 2 58 23 65
2014 GL-11 22 32 24 10 6 6 0 57 17 68
2014 GL-13 21 63 11 5 0 0 0 84 5 19
2011 GL 28 41 15 8 6 2 0 71 14 493
2011 GL-06 28 38 13 8 8 5 0 70 16 39
2011 GL-07 27 42 18 9 4 0 0 69 13 45
2011 GL-08 27 40 14 11 5 3 0 69 16 94
2011 GL-09 31 36 17 4 10 2 0 69 14 102
2011 GL-10 31 44 13 8 3 1 0 76 11 77
2011 GL-11 24 43 19 6 9 0 0 67 14 70
2011 GL-12 6 71 6 18 0 0 0 76 18 17
2011 GL-13 30 60 5 5 0 0 0 90 5 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 10 90 379
2017 GL-08 12 88 50
2017 GL-09 14 86 98
2017 GL-10 8 92 60
2017 GL-11 10 90 61
2017 GL-13 0 100 15
2014 GL 10 90 427
2014 GL-06 17 83 29
2014 GL-07 11 89 55
2014 GL-08 18 82 55
2014 GL-09 8 92 107
2014 GL-11 9 91 67
2014 GL-13 0 100 19

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 GL 38 37
2017 GL-09 38 13
2014 GL 40 40

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GL 73 37
2017 GL-09 77 13
2014 GL 80 40

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 13
2014 GL 15 40

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 GL 0 40

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 GL 28 35
2014 GL 15 40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 GL 31 35
2014 GL 13 40

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 GL 20 35

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2014 GL 25 40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 GL 28 35

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 GL 0 40

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 GL 0 35
2017 GL-09 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 GL 0 35
2017 GL-09 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 GL 17 35

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 GL 0 35
2017 GL-09 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 23 35
2014 GL 43 40

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GL 32 37
2017 GL-09 46 13
2014 GL 36 42

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 GL 22 37
2014 GL 24 42

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 GL 21 42

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GL 27 37
2017 GL-09 38 13
2014 GL 33 42

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 GL 17 42

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 13 37
2014 GL 17 42

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 GL 12 42

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GL 35 37
2014 GL 43 42
2014 GL-08 60 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GL 15 33

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GL 0 33
2017 GL-09 0 11
2014 GL 0 32

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 11
2014 GL 0 32

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GL 0 32

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 GL 0 32

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 GL 0 32

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GL-09 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GL 24 33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 15 33

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GL 33 33
2014 GL 38 32

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GL 0 33
2017 GL-09 0 11
2014 GL 0 32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GL 39 33
2014 GL 69 32

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GL 0 33
2017 GL-09 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 22 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 92 8 38
2017 GL-09 86 14 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 26 28 5 6 11 5 53 13 382
2017 GL-07 17 27 31 4 4 11 6 52 10 71
2017 GL-08 14 26 27 6 6 12 10 50 15 51
2017 GL-09 18 22 28 7 8 11 5 49 18 98
2017 GL-10 15 28 18 8 7 17 7 57 20 60
2017 GL-11 23 31 31 0 3 10 2 61 4 61
2017 GL-13 20 40 33 0 0 0 7 64 0 15
2014 GL 17 28 24 5 5 15 5 57 13 428
2014 GL-06 31 17 11 7 7 21 7 67 19 29
2014 GL-07 18 33 23 4 5 15 2 61 11 55
2014 GL-08 13 20 26 7 4 22 7 47 16 54
2014 GL-09 16 21 25 5 6 20 7 51 14 107
2014 GL-10 15 35 25 6 6 9 3 58 14 65
2014 GL-11 20 31 26 4 6 12 1 59 12 68
2014 GL-13 11 63 16 5 0 0 5 78 6 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 33 24 6 5 8 2 60 13 379
2017 GL-07 21 34 25 3 4 10 3 63 8 71
2017 GL-08 18 30 30 8 2 10 2 55 11 50
2017 GL-09 24 31 21 6 8 8 2 61 16 97
2017 GL-10 15 29 25 10 5 12 3 52 18 59
2017 GL-11 25 36 26 5 3 5 0 64 9 61
2017 GL-13 20 67 13 0 0 0 0 87 0 15
2014 GL 23 34 22 5 5 10 1 64 11 426
2014 GL-06 34 24 11 7 7 14 3 71 17 29
2014 GL-07 24 37 23 4 5 7 0 65 10 55
2014 GL-08 19 32 19 7 4 18 2 63 14 54
2014 GL-09 24 27 22 6 7 12 2 60 14 107
2014 GL-10 17 49 20 5 6 3 0 68 11 65
2014 GL-11 21 35 30 3 6 6 0 59 10 66
2014 GL-13 21 58 16 5 0 0 0 79 5 19
2011 GL 33 39 16 6 3 2 0 74 10 495
2011 GL-06 33 36 18 5 8 0 0 69 13 39
2011 GL-07 35 33 22 9 2 0 0 67 11 46
2011 GL-08 31 39 12 10 4 3 1 73 14 94
2011 GL-09 37 27 18 8 6 4 0 67 14 102
2011 GL-10 29 51 12 5 1 3 0 81 7 77
2011 GL-11 31 49 17 1 1 0 0 80 3 70
2011 GL-12 35 47 12 6 0 0 0 82 6 17
2011 GL-13 25 60 10 5 0 0 0 85 5 20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 14 86 379
2017 GL-07 21 79 71
2017 GL-08 20 80 51
2017 GL-09 10 90 96
2017 GL-10 14 86 59
2014 GL 11 89 426
2014 GL-07 20 80 55
2014 GL-09 15 85 106
2014 GL-10 11 89 64

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 63 37 54
2017 GL-07 73 27 15
2017 GL-08 60 40 10
2017 GL-09 60 40 10
2014 GL 76 24 45
2014 GL-07 82 18 11
2014 GL-09 80 20 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 50 15 6 0 3 0 79 6 34
2017 GL-07 36 45 18 0 0 0 0 82 0 11
2014 GL 47 27 9 6 12 0 0 74 18 34
2014 GL-09 58 17 17 8 0 0 0 75 8 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 51 17 5 1 2 1 76 6 382
2017 GL-07 24 46 22 4 1 1 0 72 6 71
2017 GL-08 14 65 16 2 0 4 0 82 2 51
2017 GL-09 26 49 18 5 1 1 0 75 6 98
2017 GL-10 20 58 10 7 0 3 2 82 7 60
2017 GL-11 30 49 16 5 0 0 0 79 5 61
2017 GL-13 40 40 13 0 0 0 7 86 0 15
2014 GL 22 51 16 5 3 2 1 76 8 429
2014 GL-06 31 48 0 7 3 7 3 89 11 29
2014 GL-07 24 53 15 5 2 2 0 78 7 55
2014 GL-08 18 49 25 2 2 2 2 70 4 55
2014 GL-09 21 47 16 8 4 3 1 71 13 107
2014 GL-10 23 49 17 6 2 3 0 75 8 65
2014 GL-11 26 58 13 1 1 0 0 84 3 68
2014 GL-13 11 84 0 0 0 0 5 100 0 19
2011 GL 20 57 11 7 2 2 1 79 9 492
2011 GL-06 21 63 11 3 0 3 0 86 3 38
2011 GL-07 18 55 14 7 2 2 2 76 10 44
2011 GL-08 14 55 12 13 2 2 2 72 16 94
2011 GL-09 21 49 15 10 3 2 1 72 13 102
2011 GL-10 13 66 9 8 3 1 0 80 11 77
2011 GL-11 27 59 9 1 3 1 0 87 4 70
2011 GL-12 41 53 6 0 0 0 0 94 0 17
2011 GL-13 25 75 0 0 0 0 0 100 0 20
2008 GL 20 53 13 7 2 2 2 77 9 375
2008 GL-06 18 46 11 11 4 4 7 72 16 28
2008 GL-07 24 53 11 7 4 0 0 78 11 45
2008 GL-08 13 56 16 7 0 7 2 75 7 61
2008 GL-09 22 57 7 10 3 0 0 79 13 67
2008 GL-10 18 54 15 11 0 2 0 73 12 61
2008 GL-11 26 58 12 0 2 0 2 86 2 43
2008 GL-12 40 60 0 0 0 0 0 100 0 10
2008 GL-13 21 47 5 0 0 0 26 93 0 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 10 31 25 16 12 4 2 44 29 379
2017 GL-07 7 27 31 12 19 3 1 36 32 69
2017 GL-08 16 41 18 16 6 0 4 59 23 51
2017 GL-09 13 26 24 19 11 6 0 41 33 98
2017 GL-10 5 36 29 12 7 8 3 46 21 59
2017 GL-11 11 31 20 21 15 0 2 43 37 61
2017 GL-13 13 40 27 13 7 0 0 53 20 15
2014 GL 11 31 26 12 11 7 2 47 25 429
2014 GL-06 10 28 14 14 14 14 7 48 35 29
2014 GL-07 16 20 29 15 15 5 0 38 31 55
2014 GL-08 16 33 20 13 2 13 4 59 17 55
2014 GL-09 9 34 23 11 16 5 2 46 29 107
2014 GL-10 9 35 26 12 5 11 2 51 19 65
2014 GL-11 10 29 35 12 10 4 0 41 23 68
2014 GL-13 16 53 21 11 0 0 0 68 11 19
2011 GL 11 38 25 11 6 7 3 53 19 493
2011 GL-06 13 33 15 15 10 13 0 53 29 39
2011 GL-07 11 23 34 11 11 5 5 38 25 44
2011 GL-08 13 37 21 9 5 10 5 59 16 94
2011 GL-09 11 29 29 12 9 9 1 45 23 102
2011 GL-10 9 45 27 8 5 5 0 58 14 77
2011 GL-11 7 49 23 13 6 3 0 57 19 70
2011 GL-12 18 47 29 6 0 0 0 65 6 17
2011 GL-13 5 60 15 20 0 0 0 65 20 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 30 39 15 7 6 3 1 72 13 382
2017 GL-07 31 41 15 4 6 3 0 74 10 71
2017 GL-08 20 47 16 10 0 6 2 72 11 51
2017 GL-09 32 35 16 5 10 1 1 68 16 98
2017 GL-10 18 42 15 10 8 5 2 64 20 60
2017 GL-11 38 36 15 8 2 2 0 75 10 61
2017 GL-13 53 40 0 0 0 0 7 100 0 15
2014 GL 29 40 15 7 4 3 1 72 12 429
2014 GL-06 45 31 3 7 0 10 3 88 8 29
2014 GL-07 27 42 13 5 7 5 0 73 13 55
2014 GL-08 26 34 22 13 0 2 4 63 14 55
2014 GL-09 28 37 16 7 8 3 0 67 16 107
2014 GL-10 25 46 14 9 2 5 0 74 11 65
2014 GL-11 29 48 14 1 6 1 0 78 7 68
2014 GL-13 26 53 16 0 0 0 5 83 0 19
2011 GL 27 44 12 5 6 4 2 75 12 493
2011 GL-06 28 41 10 3 15 3 0 71 18 39
2011 GL-07 27 45 9 9 2 5 2 78 12 44
2011 GL-08 24 46 10 9 7 2 2 73 17 94
2011 GL-09 25 34 23 5 8 4 1 63 13 102
2011 GL-10 17 55 16 3 4 6 0 76 7 77
2011 GL-11 36 43 7 6 3 4 1 83 9 70
2011 GL-12 53 41 0 0 6 0 0 94 6 17
2011 GL-13 35 60 5 0 0 0 0 95 0 20
2008 GL 25 44 15 6 3 5 2 74 10 375
2008 GL-06 21 50 11 4 4 7 4 80 8 28
2008 GL-07 36 44 11 7 0 2 0 82 7 45
2008 GL-08 23 44 11 7 2 13 0 77 9 61
2008 GL-09 28 45 13 4 4 4 0 77 9 67
2008 GL-10 16 52 11 7 8 5 0 72 16 61
2008 GL-11 28 42 14 9 0 5 2 75 10 43
2008 GL-12 40 50 0 0 10 0 0 90 10 10
2008 GL-13 26 32 11 11 0 0 21 73 13 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 39 15 9 7 5 1 67 17 379
2017 GL-07 20 40 17 9 10 4 0 63 19 70
2017 GL-08 20 39 18 12 2 6 4 65 15 51
2017 GL-09 19 42 15 10 8 5 0 65 19 98
2017 GL-10 22 41 14 8 8 5 2 67 18 59
2017 GL-11 28 43 12 8 3 5 0 75 12 60
2017 GL-13 60 33 0 0 0 0 7 100 0 15
2014 GL 23 39 17 11 4 5 2 66 16 428
2014 GL-06 31 35 3 14 3 10 3 76 20 29
2014 GL-07 16 44 15 16 4 4 2 63 21 55
2014 GL-08 24 33 22 11 2 4 4 62 14 54
2014 GL-09 20 32 24 9 7 7 1 56 18 107
2014 GL-10 28 40 14 11 2 6 0 72 13 65
2014 GL-11 23 53 13 6 4 1 0 77 10 68
2014 GL-13 32 58 5 0 0 0 5 94 0 19
2011 GL 23 42 15 9 5 5 2 69 15 493
2011 GL-06 21 38 15 13 10 3 0 61 24 39
2011 GL-07 23 34 16 14 7 5 2 61 22 44
2011 GL-08 24 43 12 11 5 3 2 71 17 94
2011 GL-09 20 30 28 8 7 6 1 54 16 102
2011 GL-10 14 52 13 9 4 8 0 72 14 77
2011 GL-11 27 51 6 7 1 6 1 85 9 70
2011 GL-12 47 24 18 6 6 0 0 71 12 17
2011 GL-13 30 65 5 0 0 0 0 95 0 20
2008 GL 21 45 12 10 7 4 1 70 18 375
2008 GL-06 11 32 11 14 14 14 4 52 35 28
2008 GL-07 31 42 7 9 7 4 0 77 16 45
2008 GL-08 20 48 15 8 5 2 3 71 14 61
2008 GL-09 18 42 15 6 12 7 0 65 19 67
2008 GL-10 18 54 8 5 11 3 0 75 17 61
2008 GL-11 33 44 9 9 2 0 2 79 12 43
2008 GL-12 30 60 0 10 0 0 0 90 10 10
2008 GL-13 26 53 11 5 0 0 5 83 6 19
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 34 13 8 10 1 1 68 19 383
2017 GL-07 35 32 11 11 10 0 0 67 21 71
2017 GL-08 22 37 20 14 4 2 2 61 18 51
2017 GL-09 40 36 7 3 13 0 0 77 16 99
2017 GL-10 22 30 17 15 13 2 2 53 29 60
2017 GL-11 38 31 20 2 8 2 0 70 10 61
2017 GL-13 47 40 7 7 0 0 0 87 7 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 30 17 7 12 2 0 64 18 383
2017 GL-07 38 25 20 6 10 1 0 64 16 71
2017 GL-08 26 31 20 16 4 4 0 59 20 51
2017 GL-09 38 31 10 4 15 1 0 70 19 99
2017 GL-10 18 30 20 10 18 3 0 50 29 60
2017 GL-11 39 28 20 2 10 2 0 68 12 61
2017 GL-13 53 27 20 0 0 0 0 80 0 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 39 25 8 10 4 0 56 19 378
2017 GL-07 14 44 16 9 14 3 0 60 24 69
2017 GL-08 12 39 28 10 10 2 0 52 20 51
2017 GL-09 19 36 25 8 7 4 0 58 16 96
2017 GL-10 5 37 33 7 12 5 2 45 20 60
2017 GL-11 15 39 23 10 7 7 0 58 18 61
2017 GL-13 27 67 7 0 0 0 0 93 0 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 10 31 21 19 18 0 1 42 37 380
2017 GL-07 11 31 20 20 18 0 0 42 38 71
2017 GL-08 10 39 20 22 8 0 2 50 30 51
2017 GL-09 12 35 22 14 16 0 0 47 31 98
2017 GL-10 5 23 25 23 22 0 2 29 46 60
2017 GL-11 15 15 19 24 25 2 0 31 50 59
2017 GL-13 0 67 13 13 7 0 0 67 20 15

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 12 17 16 19 35 1 1 29 55 381
2017 GL-07 13 26 16 23 23 0 0 39 46 70
2017 GL-08 12 16 19 14 37 0 2 28 52 51
2017 GL-09 13 17 19 17 32 1 0 31 49 98
2017 GL-10 15 17 15 23 28 0 2 32 53 60
2017 GL-11 8 10 11 15 53 2 2 19 69 61
2017 GL-13 0 7 7 20 67 0 0 7 87 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 21 29 29 12 8 0 1 50 20 379
2017 GL-07 28 33 26 10 3 0 0 61 13 70
2017 GL-08 26 26 31 10 6 0 2 52 16 51
2017 GL-09 26 30 30 7 7 0 0 56 14 97
2017 GL-10 14 29 32 15 8 0 2 43 24 59
2017 GL-11 20 23 24 16 16 0 0 43 33 61
2017 GL-13 0 20 33 20 27 0 0 20 47 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 32 22 15 6 0 1 57 20 377
2017 GL-07 31 44 17 6 1 0 1 75 7 69
2017 GL-08 22 30 28 16 4 0 0 52 20 50
2017 GL-09 33 31 21 13 2 0 0 64 15 97
2017 GL-10 14 27 27 24 7 0 2 41 31 59
2017 GL-11 23 24 25 13 15 0 0 47 28 61
2017 GL-13 0 40 27 20 13 0 0 40 33 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 17 23 21 19 18 0 1 41 38 380
2017 GL-07 23 27 17 18 13 0 1 51 31 69
2017 GL-08 22 20 21 20 16 0 2 42 36 51
2017 GL-09 19 20 23 17 19 0 0 40 37 98
2017 GL-10 13 25 20 18 22 0 2 39 41 60
2017 GL-11 10 26 20 25 20 0 0 36 44 61
2017 GL-13 0 7 20 33 40 0 0 7 73 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 51 25 13 4 1 0 7 81 5 377
2017 GL-07 65 20 6 3 0 0 6 91 3 69
2017 GL-08 41 26 14 2 2 0 16 79 5 51
2017 GL-09 67 18 9 1 2 0 3 87 3 96
2017 GL-10 42 31 14 7 0 0 7 78 7 59
2017 GL-11 38 33 20 2 2 2 5 75 4 61
2017 GL-13 27 33 20 13 0 0 7 64 14 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 34 36 19 5 4 0 2 72 9 377
2017 GL-07 42 32 13 6 6 0 1 75 12 69
2017 GL-08 39 28 21 8 0 0 4 70 8 51
2017 GL-09 43 37 12 3 3 0 1 81 6 97
2017 GL-10 27 46 17 5 2 0 3 75 7 59
2017 GL-11 20 37 33 5 5 0 0 57 10 60
2017 GL-13 20 27 40 7 7 0 0 47 13 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 30 25 12 6 0 1 56 18 375
2017 GL-07 31 34 24 6 6 0 0 65 12 68
2017 GL-08 29 26 25 12 4 0 4 57 16 51
2017 GL-09 29 33 20 10 6 0 1 63 17 96
2017 GL-10 14 22 36 20 5 0 3 37 26 59
2017 GL-11 20 28 32 13 7 0 0 48 20 60
2017 GL-13 33 33 13 20 0 0 0 67 20 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 19 32 22 17 9 1 1 52 26 375
2017 GL-07 25 35 29 7 3 1 0 60 10 69
2017 GL-08 26 33 17 14 8 0 2 60 22 51
2017 GL-09 25 36 18 15 5 0 1 62 20 96
2017 GL-10 10 22 31 27 8 0 2 33 36 59
2017 GL-11 15 24 22 24 15 0 0 39 39 59
2017 GL-13 0 40 20 13 27 0 0 40 40 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 31 21 15 8 0 1 55 23 377
2017 GL-07 30 38 19 9 4 0 0 68 13 69
2017 GL-08 26 28 23 14 8 0 2 54 22 51
2017 GL-09 31 30 18 13 7 0 1 61 21 97
2017 GL-10 14 27 25 22 8 0 3 42 32 59
2017 GL-11 12 32 27 20 10 0 0 43 30 60
2017 GL-13 33 27 20 13 7 0 0 60 20 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 31 20 9 7 0 2 63 16 376
2017 GL-07 41 36 14 5 1 0 3 79 6 69
2017 GL-08 37 22 25 4 6 0 6 63 10 51
2017 GL-09 33 34 18 9 4 0 1 68 14 96
2017 GL-10 29 29 22 12 5 0 3 60 18 59
2017 GL-11 20 25 25 13 17 0 0 45 30 60
2017 GL-13 7 40 33 7 13 0 0 47 20 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 40 30 20 7 3 0 1 70 10 380
2017 GL-07 41 25 21 8 4 0 0 66 13 71
2017 GL-08 39 27 24 6 0 0 4 69 6 51
2017 GL-09 46 30 16 4 3 0 1 76 7 98
2017 GL-10 24 48 17 3 3 0 3 75 7 58
2017 GL-11 36 21 25 15 3 0 0 57 18 61
2017 GL-13 60 20 13 0 7 0 0 80 7 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 52 24 9 9 4 0 1 77 14 382
2017 GL-07 54 27 6 8 6 0 0 80 14 71
2017 GL-08 47 31 6 10 0 0 6 83 10 51
2017 GL-09 61 20 8 8 2 0 0 82 10 98
2017 GL-10 43 28 7 15 3 2 2 74 19 60
2017 GL-11 49 20 16 10 5 0 0 69 15 61
2017 GL-13 60 20 13 7 0 0 0 80 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 36 32 17 9 6 0 1 68 14 380
2017 GL-07 43 27 17 8 4 0 0 70 13 71
2017 GL-08 29 35 16 15 0 0 4 68 16 51
2017 GL-09 40 32 16 7 3 1 0 73 10 97
2017 GL-10 32 27 20 8 10 0 2 60 19 59
2017 GL-11 26 39 18 5 11 0 0 66 16 61
2017 GL-13 53 33 0 7 0 0 7 93 7 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 42 25 14 9 8 0 1 68 18 381
2017 GL-07 46 27 7 7 13 0 0 73 20 70
2017 GL-08 31 35 23 6 2 0 2 68 8 51
2017 GL-09 53 18 9 10 9 0 0 71 19 98
2017 GL-10 35 17 22 15 10 0 2 53 25 60
2017 GL-11 36 28 20 10 7 0 0 64 16 61
2017 GL-13 60 27 0 13 0 0 0 87 13 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 52 20 14 2 3 0 8 78 6 378
2017 GL-07 54 13 20 4 1 0 7 72 6 70
2017 GL-08 54 20 14 0 0 2 10 84 0 50
2017 GL-09 66 18 4 2 0 0 10 93 2 97
2017 GL-10 53 22 14 2 2 0 8 81 4 59
2017 GL-11 34 28 20 2 11 0 5 65 14 61
2017 GL-13 20 27 33 13 7 0 0 47 20 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 60 25 8 3 2 1 2 87 4 371
2017 GL-07 61 25 4 1 3 0 6 91 5 69
2017 GL-08 51 26 16 0 0 2 4 83 0 49
2017 GL-09 71 19 3 5 0 1 0 91 5 93
2017 GL-10 64 22 7 3 0 0 3 89 4 59
2017 GL-11 51 31 11 2 3 0 2 83 5 61
2017 GL-13 36 50 14 0 0 0 0 86 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 52 20 10 7 9 0 2 74 16 378
2017 GL-07 41 22 10 14 13 0 0 63 27 70
2017 GL-08 44 18 12 10 10 2 4 66 21 50
2017 GL-09 60 20 7 4 9 0 0 79 13 97
2017 GL-10 61 12 10 7 7 0 3 75 14 59
2017 GL-11 51 28 13 3 3 0 2 80 7 61
2017 GL-13 73 20 7 0 0 0 0 93 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 58 28 10 2 1 0 2 87 2 376
2017 GL-07 56 33 9 0 3 0 0 89 3 70
2017 GL-08 48 26 18 2 0 0 6 79 2 50
2017 GL-09 68 24 4 3 0 0 1 93 3 96
2017 GL-10 66 21 10 2 0 0 2 88 2 58
2017 GL-11 46 34 16 0 2 0 2 82 2 61
2017 GL-13 47 47 0 7 0 0 0 93 7 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 11 25 39 15 8 1 1 37 24 381
2017 GL-07 11 32 39 7 7 1 1 45 14 71
2017 GL-08 14 22 45 12 6 0 2 36 18 51
2017 GL-09 14 35 35 10 6 0 0 49 16 98
2017 GL-10 3 22 45 22 8 0 0 25 30 60
2017 GL-11 8 17 37 20 17 2 0 25 37 60
2017 GL-13 0 13 40 40 7 0 0 13 47 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 7 24 38 18 11 0 1 30 32 379
2017 GL-07 8 17 35 22 15 0 1 38 26 71
2017 GL-08 10 29 28 26 8 0 0 33 39 51
2017 GL-09 4 16 43 23 10 1 3 35 21 96
2017 GL-10 10 23 42 17 8 0 0 25 33 60
2017 GL-11 5 35 42 10 8 0 0 18 40 60
2017 GL-13 7 47 40 0 7 0 0 7 53 15
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 23 18 19 25 1 0 14 86 382
2017 GL-07 11 29 18 22 17 1 0 12 88 71
2017 GL-08 12 22 17 16 33 0 0 12 88 51
2017 GL-09 13 24 20 20 20 1 0 13 87 98
2017 GL-10 27 15 18 13 25 2 0 27 73 60
2017 GL-11 8 20 13 21 36 2 0 8 92 61
2017 GL-13 0 40 13 13 33 0 0 0 100 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 26 319
2017 GL-07 23 61
2017 GL-08 21 44
2017 GL-09 23 82
2017 GL-10 29 42
2017 GL-11 33 55
2017 GL-13 33 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 42 319
2017 GL-07 43 61
2017 GL-08 46 44
2017 GL-09 38 82
2017 GL-10 43 42
2017 GL-11 49 55
2017 GL-13 40 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 8 319
2017 GL-07 7 61
2017 GL-08 11 44
2017 GL-09 10 82
2017 GL-10 10 42
2017 GL-11 4 55
2017 GL-13 7 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GL 65 319
2017 GL-07 53 61
2017 GL-08 70 44
2017 GL-09 78 82
2017 GL-10 62 42
2017 GL-11 62 55
2017 GL-13 40 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GL 5 319
2017 GL-07 2 61
2017 GL-08 2 44
2017 GL-09 6 82
2017 GL-10 10 42
2017 GL-11 7 55
2017 GL-13 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GL 36 319
2017 GL-07 44 61
2017 GL-08 36 44
2017 GL-09 26 82
2017 GL-10 40 42
2017 GL-11 36 55
2017 GL-13 67 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GL 6 28 18 9 4 36 310
2017 GL-07 12 29 12 8 5 34 59
2017 GL-08 5 29 24 5 4 33 42
2017 GL-09 5 31 16 18 0 30 80
2017 GL-10 0 27 22 2 5 44 41
2017 GL-11 6 21 25 8 9 32 53
2017 GL-13 0 27 7 0 7 60 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 8 15 16 19 33 2 7 25 57 323
2017 GL-07 16 13 11 16 34 0 10 32 55 62
2017 GL-08 5 18 11 25 34 2 5 24 63 44
2017 GL-09 8 17 20 18 30 2 5 27 51 84
2017 GL-10 2 14 14 19 40 2 9 18 66 43
2017 GL-11 5 11 15 18 40 4 7 18 65 55
2017 GL-13 20 20 7 20 27 0 7 43 50 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 4 10 12 15 51 2 5 15 71 323
2017 GL-07 8 6 13 18 49 0 6 15 71 62
2017 GL-08 0 16 14 9 54 2 5 17 68 44
2017 GL-09 5 14 14 17 44 4 2 20 65 84
2017 GL-10 2 7 14 14 53 2 7 10 74 43
2017 GL-11 4 4 9 18 56 2 7 8 82 55
2017 GL-13 0 7 7 7 80 0 0 7 87 15
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