2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 46 20 5 3 0 0 73 8 63
2017 EG-02 24 45 24 3 3 0 0 70 6 33
2017 EG-04 50 31 0 20 0 0 0 80 20 10
2017 EG-05 31 35 28 0 7 0 0 65 7 13
2014 EG 40 32 16 3 6 2 0 74 10 62
2014 EG-02 56 30 7 0 4 4 0 88 4 27
2014 EG-05 20 35 30 5 10 0 0 55 15 20
2011 EG 38 38 15 6 4 0 0 75 10 48
2011 EG-02 38 50 6 6 0 0 0 88 6 16
2011 EG-04 38 31 19 6 6 0 0 69 13 16
2008 EG 50 28 8 14 0 0 0 78 14 36
2008 EG-02 62 23 0 15 0 0 0 85 15 13
2008 EG-04 25 38 19 19 0 0 0 63 19 16

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 39 15 12 9 0 0 63 21 63
2017 EG-02 24 33 18 15 9 0 0 58 24 33
2017 EG-04 40 10 20 11 20 0 0 50 31 10
2017 EG-05 31 42 14 7 7 0 0 72 14 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 36 9 0 0 0 0 91 0 62
2017 EG-02 56 31 13 0 0 0 0 88 0 32
2017 EG-04 60 31 10 0 0 0 0 90 0 10
2017 EG-05 38 55 7 0 0 0 0 93 0 13
2014 EG 58 31 7 3 2 0 0 88 5 62
2014 EG-02 78 19 4 0 0 0 0 96 0 27
2014 EG-05 35 45 10 5 5 0 0 80 10 20
2011 EG 58 38 4 0 0 0 0 96 0 48
2011 EG-02 56 38 6 0 0 0 0 94 0 16
2011 EG-04 50 44 6 0 0 0 0 94 0 16

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 41 44 12 2 2 0 0 85 3 62
2017 EG-02 44 41 9 3 3 0 0 84 6 32
2017 EG-04 50 40 10 0 0 0 0 90 0 10
2017 EG-05 31 49 21 0 0 0 0 79 0 13
2014 EG 48 31 13 3 5 0 0 79 8 62
2014 EG-02 67 26 4 0 4 0 0 93 4 27
2014 EG-05 25 40 20 5 10 0 0 65 15 20
2011 EG 38 46 6 10 0 0 0 83 10 48
2011 EG-02 38 50 0 13 0 0 0 88 13 16
2011 EG-04 38 38 13 13 0 0 0 75 13 16
2008 EG 56 33 8 3 0 0 0 89 3 36
2008 EG-02 62 31 8 0 0 0 0 92 0 13
2008 EG-04 38 44 13 6 0 0 0 81 6 16

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 40 18 12 8 0 0 62 20 63
2017 EG-02 24 36 12 15 12 0 0 61 27 33
2017 EG-04 30 20 40 10 0 0 0 50 10 10
2017 EG-05 24 49 14 7 7 0 0 72 14 13
2014 EG 27 43 13 6 10 0 0 71 16 62
2014 EG-02 37 48 7 0 7 0 0 85 7 27
2014 EG-05 15 55 5 15 10 0 0 70 25 20
2011 EG 21 31 21 17 8 2 0 53 26 48
2011 EG-02 19 50 13 13 6 0 0 69 19 16
2011 EG-04 25 25 31 13 6 0 0 50 19 16

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 42 15 9 9 0 0 67 18 63
2017 EG-02 24 42 9 12 12 0 0 67 24 33
2017 EG-04 40 20 31 10 0 0 0 60 10 10
2017 EG-05 24 42 21 7 7 0 0 65 14 13
2014 EG 31 46 13 2 8 0 0 77 10 61
2014 EG-02 41 44 7 0 7 0 0 85 7 27
2014 EG-05 21 53 11 5 11 0 0 74 16 19
2011 EG 17 50 13 10 8 2 0 68 19 48
2011 EG-02 6 69 13 0 13 0 0 75 13 16
2011 EG-04 19 44 13 19 6 0 0 63 25 16
2008 EG 28 33 8 19 8 0 3 63 29 36
2008 EG-02 54 23 8 15 0 0 0 77 15 13
2008 EG-04 13 31 13 25 19 0 0 44 44 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 24 26 9 11 3 2 52 21 63
2017 EG-02 30 12 30 9 12 3 3 45 23 33
2017 EG-04 40 21 20 0 20 0 0 60 20 10
2017 EG-05 24 28 21 14 7 7 0 55 22 13
2014 EG 29 21 18 12 16 5 0 52 29 62
2014 EG-02 44 26 19 0 7 4 0 73 8 27
2014 EG-05 10 20 10 20 30 10 0 33 56 20
2011 EG 19 31 19 21 6 4 0 52 28 48
2011 EG-02 19 44 13 13 6 6 0 67 20 16
2011 EG-04 19 25 19 31 6 0 0 44 38 16
2008 EG 22 31 19 8 8 8 3 59 19 36
2008 EG-02 46 15 15 8 0 15 0 73 9 13
2008 EG-04 6 38 19 13 19 6 0 47 33 16
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 29 12 12 9 2 0 66 22 63
2017 EG-02 27 18 15 21 15 3 0 47 38 33
2017 EG-04 40 20 31 0 10 0 0 60 10 10
2017 EG-05 42 51 0 7 0 0 0 93 7 13
2014 EG 48 26 13 5 7 0 2 75 12 62
2014 EG-02 52 19 19 7 4 0 0 70 11 27
2014 EG-05 45 35 10 5 0 0 5 84 5 20
2011 EG 33 23 21 15 6 0 2 57 21 48
2011 EG-02 25 25 38 6 6 0 0 50 13 16
2011 EG-04 44 13 19 13 6 0 6 60 20 16
2008 EG 36 42 6 6 6 3 3 82 12 36
2008 EG-02 38 46 0 0 8 0 8 92 8 13
2008 EG-04 25 50 6 6 6 6 0 80 13 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 37 12 15 6 2 2 65 22 63
2017 EG-02 24 24 15 24 9 3 0 50 34 33
2017 EG-04 20 40 21 0 10 0 10 66 11 10
2017 EG-05 21 65 7 7 0 0 0 86 7 13
2014 EG 51 27 6 10 3 2 0 80 13 62
2014 EG-02 48 30 7 11 4 0 0 78 15 27
2014 EG-05 55 35 5 5 0 0 0 90 5 20
2011 EG 31 35 17 10 6 0 0 67 17 48
2011 EG-02 31 31 19 13 6 0 0 63 19 16
2011 EG-04 31 38 25 0 6 0 0 69 6 16
2008 EG 36 44 8 6 6 0 0 81 11 36
2008 EG-02 69 23 0 8 0 0 0 92 8 13
2008 EG-04 13 63 13 0 13 0 0 75 13 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 20 19 9 8 0 0 64 17 62
2017 EG-02 31 13 28 13 16 0 0 44 28 32
2017 EG-04 60 10 21 10 0 0 0 69 10 10
2017 EG-05 51 35 7 7 0 0 0 86 7 13
2014 EG 42 40 5 6 7 0 0 82 13 62
2014 EG-02 48 33 4 11 4 0 0 81 15 27
2014 EG-05 35 50 5 5 5 0 0 85 10 20

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 33 14 5 9 11 3 68 16 63
2017 EG-02 18 27 12 6 15 15 6 58 27 33
2017 EG-04 20 30 21 10 0 20 0 62 12 10
2017 EG-05 38 49 7 0 7 0 0 86 7 13
2014 EG 27 35 11 8 5 13 0 72 15 62
2014 EG-02 26 33 15 7 4 15 0 70 13 27
2014 EG-05 30 40 5 10 5 10 0 78 17 20
2011 EG 17 35 17 25 4 0 2 53 30 48
2011 EG-02 6 38 19 31 6 0 0 44 38 16
2011 EG-04 25 38 6 25 0 0 6 67 27 16

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 24 23 14 8 5 2 53 23 63
2017 EG-02 15 21 30 12 12 6 3 40 27 33
2017 EG-04 30 30 21 10 0 10 0 66 11 10
2017 EG-05 31 35 7 21 7 0 0 65 28 13
2014 EG 24 39 21 5 7 5 0 66 12 62
2014 EG-02 22 41 22 7 4 4 0 65 12 27
2014 EG-05 30 45 10 0 5 10 0 83 6 20
2011 EG 19 35 23 15 8 0 0 54 23 48
2011 EG-02 13 31 31 6 19 0 0 44 25 16
2011 EG-04 25 44 13 19 0 0 0 69 19 16
2008 EG 22 36 11 17 3 8 3 66 22 36
2008 EG-02 38 23 8 15 0 15 0 73 18 13
2008 EG-04 6 44 19 19 6 6 0 53 27 16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 24 21 14 11 9 2 49 27 63
2017 EG-02 12 21 18 12 18 15 3 41 37 33
2017 EG-04 20 20 40 10 0 10 0 44 11 10
2017 EG-05 31 28 14 21 7 0 0 58 28 13
2014 EG 18 34 13 19 8 8 0 56 30 62
2014 EG-02 19 37 11 19 7 7 0 60 28 27
2014 EG-05 15 40 10 20 5 10 0 61 28 20
2011 EG 21 27 25 15 8 4 0 50 24 48
2011 EG-02 19 31 19 19 13 0 0 50 31 16
2011 EG-04 25 25 31 13 0 6 0 53 13 16
2008 EG 17 39 17 14 8 3 3 59 24 36
2008 EG-02 38 23 8 15 8 8 0 67 25 13
2008 EG-04 6 44 25 13 13 0 0 50 25 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 19 23 15 9 12 2 45 28 63
2017 EG-02 21 9 24 15 15 12 3 36 36 33
2017 EG-04 20 10 21 30 0 20 0 37 37 10
2017 EG-05 31 21 14 14 7 14 0 60 24 13
2014 EG 26 19 18 14 12 11 0 51 29 62
2014 EG-02 33 26 11 11 7 11 0 67 21 27
2014 EG-05 20 20 20 20 10 10 0 44 33 20
2011 EG 21 25 27 19 6 2 0 47 26 48
2011 EG-02 19 25 31 19 6 0 0 44 25 16
2011 EG-04 25 13 38 25 0 0 0 38 25 16
2008 EG 14 33 22 17 6 6 3 52 24 36
2008 EG-02 31 31 8 15 8 8 0 67 25 13
2008 EG-04 6 31 25 25 6 6 0 40 33 16

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 26 23 15 8 6 2 51 25 63
2017 EG-02 15 27 21 15 12 6 3 47 30 33
2017 EG-04 20 20 31 10 0 20 0 50 12 10
2017 EG-05 31 28 21 14 7 0 0 58 21 13
2014 EG 19 34 18 19 8 2 0 54 28 62
2014 EG-02 22 30 19 19 7 4 0 54 27 27
2014 EG-05 15 45 20 20 0 0 0 60 20 20
2011 EG 19 31 17 21 8 4 0 52 30 48
2011 EG-02 25 25 19 25 6 0 0 50 31 16
2011 EG-04 25 25 13 25 6 6 0 53 33 16
2008 EG 19 42 3 19 8 6 3 67 30 36
2008 EG-02 38 38 0 15 8 0 0 77 23 13
2008 EG-04 6 31 6 31 13 13 0 43 50 16
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 34 14 21 8 2 0 57 29 63
2017 EG-02 18 30 15 21 15 0 0 48 36 33
2017 EG-04 30 0 10 50 0 10 0 33 56 10
2017 EG-05 38 35 14 14 0 0 0 72 14 13
2014 EG 23 34 21 16 7 0 0 56 23 62
2014 EG-02 26 37 22 7 7 0 0 63 15 27
2014 EG-05 20 30 20 25 5 0 0 50 30 20
2011 EG 23 38 19 8 13 0 0 60 21 48
2011 EG-02 13 38 31 19 0 0 0 50 19 16
2011 EG-04 31 31 13 6 19 0 0 63 25 16

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 32 11 14 8 0 0 68 22 62
2017 EG-02 28 44 6 13 9 0 0 72 22 32
2017 EG-04 40 10 0 40 10 0 0 50 50 10
2017 EG-05 51 14 21 7 7 0 0 65 14 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 11 8 21 27 14 5 31 59 63
2017 EG-02 6 6 9 24 45 9 0 13 77 33
2017 EG-04 20 0 20 21 10 30 0 28 43 10
2017 EG-05 24 21 0 14 14 21 7 62 38 13
2014 EG 10 16 16 23 13 23 0 33 46 62
2014 EG-02 15 15 11 26 19 15 0 35 52 27
2014 EG-05 10 20 15 30 5 20 0 38 44 20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 36 19 11 8 0 0 63 18 63
2017 EG-02 24 27 18 18 12 0 0 52 30 33
2017 EG-04 30 40 21 0 10 0 0 69 10 10
2017 EG-05 21 42 31 7 0 0 0 62 7 13
2014 EG 32 40 13 6 7 0 2 74 13 62
2014 EG-02 30 44 11 7 4 0 4 77 12 27
2014 EG-05 30 40 15 10 5 0 0 70 15 20
2011 EG 21 48 21 6 4 0 0 69 10 48
2011 EG-02 13 56 25 0 6 0 0 69 6 16
2011 EG-04 25 38 25 13 0 0 0 63 13 16
2008 EG 31 42 8 14 6 0 0 72 19 36
2008 EG-02 46 31 8 15 0 0 0 77 15 13
2008 EG-04 19 44 13 13 13 0 0 63 25 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 30 14 9 12 0 2 64 22 63
2017 EG-02 27 30 9 12 18 0 3 59 31 33
2017 EG-04 40 20 21 20 0 0 0 60 20 10
2017 EG-05 45 35 14 0 7 0 0 79 7 13
2014 EG 32 39 8 11 8 2 0 72 20 62
2014 EG-02 44 22 4 19 11 0 0 67 30 27
2014 EG-05 35 50 15 0 0 0 0 85 0 20
2011 EG 23 42 10 19 6 0 0 65 25 48
2011 EG-02 31 31 6 25 6 0 0 63 31 16
2011 EG-04 13 44 13 25 6 0 0 56 31 16
2008 EG 31 25 11 14 14 3 3 59 29 36
2008 EG-02 46 31 0 15 8 0 0 77 23 13
2008 EG-04 13 25 19 19 19 6 0 40 40 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 26 14 12 15 8 2 55 30 63
2017 EG-02 21 18 12 9 27 9 3 45 41 33
2017 EG-04 20 10 20 31 10 10 0 33 45 10
2017 EG-05 21 45 14 14 0 7 0 70 15 13
2014 EG 31 29 13 10 8 10 0 66 20 62
2014 EG-02 41 19 19 11 4 7 0 64 16 27
2014 EG-05 35 40 5 15 0 5 0 79 16 20
2011 EG 29 35 4 13 15 2 2 67 28 48
2011 EG-02 31 38 0 6 25 0 0 69 31 16
2011 EG-04 19 25 6 25 13 6 6 50 43 16
2008 EG 28 19 11 19 6 8 8 57 30 36
2008 EG-02 31 31 0 23 0 8 8 73 27 13
2008 EG-04 19 19 19 19 13 13 0 43 36 16

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 34 18 17 12 0 0 52 29 63
2017 EG-02 21 36 12 12 18 0 0 58 30 33
2017 EG-04 30 10 31 20 10 0 0 40 30 10
2017 EG-05 14 35 14 31 7 0 0 49 38 13
2014 EG 27 40 10 11 12 0 0 68 23 62
2014 EG-02 44 37 0 4 15 0 0 81 19 27
2014 EG-05 10 45 10 25 10 0 0 55 35 20
2011 EG 29 27 23 13 6 0 2 57 19 48
2011 EG-02 50 25 19 6 0 0 0 75 6 16
2011 EG-04 25 13 31 19 13 0 0 38 31 16
2008 EG 22 31 14 28 6 0 0 53 33 36
2008 EG-02 38 31 15 15 0 0 0 69 15 13
2008 EG-04 13 25 13 38 13 0 0 38 50 16

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 45 44 5 3 3 0 0 89 6 62
2017 EG-02 47 41 6 0 6 0 0 88 6 32
2017 EG-04 50 50 0 0 0 0 0 100 0 10
2017 EG-05 38 42 7 14 0 0 0 79 14 13
2014 EG 53 34 7 5 2 0 0 87 6 62
2014 EG-02 70 26 0 0 4 0 0 96 4 27
2014 EG-05 30 50 10 10 0 0 0 80 10 20
2011 EG 46 40 10 2 0 0 2 87 2 48
2011 EG-02 50 50 0 0 0 0 0 100 0 16
2011 EG-04 44 31 19 6 0 0 0 75 6 16
2008 EG 53 31 14 3 0 0 0 83 3 36
2008 EG-02 62 15 23 0 0 0 0 77 0 13
2008 EG-04 25 56 13 6 0 0 0 81 6 16

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 58 29 6 5 2 0 0 88 6 62
2017 EG-02 56 34 3 3 3 0 0 91 6 32
2017 EG-04 60 40 0 0 0 0 0 100 0 10
2017 EG-05 51 21 14 14 0 0 0 72 14 13
2014 EG 58 32 5 3 2 0 0 90 5 62
2014 EG-02 81 15 0 4 0 0 0 96 4 27
2014 EG-05 25 60 10 0 5 0 0 85 5 20
2011 EG 63 31 2 4 0 0 0 94 4 48
2011 EG-02 75 25 0 0 0 0 0 100 0 16
2011 EG-04 56 31 6 6 0 0 0 88 6 16
2008 EG 50 39 6 6 0 0 0 89 6 36
2008 EG-02 54 38 0 8 0 0 0 92 8 13
2008 EG-04 38 44 13 6 0 0 0 81 6 16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 21 15 21 9 5 2 51 32 63
2017 EG-02 24 15 12 24 12 9 3 45 41 33
2017 EG-04 30 10 10 40 10 0 0 40 50 10
2017 EG-05 31 35 14 14 7 0 0 65 21 13
2014 EG 19 31 14 19 12 5 0 52 32 62
2014 EG-02 22 52 4 7 11 4 0 77 19 27
2014 EG-05 15 20 5 40 10 10 0 39 56 20
2011 EG 19 44 19 10 6 2 0 64 17 48
2011 EG-02 25 44 19 6 0 6 0 73 7 16
2011 EG-04 25 44 19 6 6 0 0 69 13 16
2008 EG 11 36 22 11 14 6 0 50 26 36
2008 EG-02 23 46 8 8 8 8 0 75 17 13
2008 EG-04 6 25 31 6 25 6 0 33 33 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 30 9 17 17 3 11 51 39 63
2017 EG-02 15 9 6 21 24 6 18 32 60 33
2017 EG-04 20 40 0 20 20 0 0 60 40 10
2017 EG-05 17 55 7 7 7 0 7 78 15 13
2014 EG 10 19 16 21 23 3 8 33 49 62
2014 EG-02 15 7 19 19 22 0 19 27 50 27
2014 EG-05 5 25 15 25 25 5 0 32 53 20
2011 EG 10 35 10 23 15 0 6 49 40 48
2011 EG-02 6 25 13 31 13 0 13 36 50 16
2011 EG-04 13 44 6 19 19 0 0 56 38 16
2008 EG 8 36 8 11 31 0 6 47 44 36
2008 EG-02 15 23 8 8 31 0 15 45 45 13
2008 EG-04 6 44 6 19 25 0 0 50 44 16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 36 9 11 6 0 0 74 17 62
2017 EG-02 28 38 13 13 9 0 0 66 22 32
2017 EG-04 40 31 0 20 10 0 0 70 30 10
2017 EG-05 51 35 7 7 0 0 0 86 7 13
2014 EG 32 37 13 8 8 2 0 70 17 62
2014 EG-02 44 33 7 7 7 0 0 78 15 27
2014 EG-05 20 50 10 15 5 0 0 70 20 20
2011 EG 29 46 13 6 6 0 0 75 13 48
2011 EG-02 25 44 13 13 6 0 0 69 19 16
2011 EG-04 31 50 13 0 6 0 0 81 6 16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 32 18 6 6 0 0 69 12 62
2017 EG-02 31 38 16 6 9 0 0 69 16 32
2017 EG-04 40 31 20 10 0 0 0 70 10 10
2017 EG-05 38 28 21 7 7 0 0 65 14 13
2014 EG 37 37 14 5 7 0 0 74 12 62
2014 EG-02 52 30 15 0 4 0 0 81 4 27
2014 EG-05 20 55 5 15 5 0 0 75 20 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 35 22 12 3 0 0 63 15 62
2017 EG-02 25 38 22 9 6 0 0 63 16 32
2017 EG-04 40 0 50 10 0 0 0 40 10 10
2017 EG-05 38 35 14 14 0 0 0 72 14 13
2014 EG 34 35 16 10 5 0 0 69 15 62
2014 EG-02 59 22 7 7 4 0 0 81 11 27
2014 EG-05 10 45 30 10 5 0 0 55 15 20
2011 EG 27 42 19 8 4 0 0 69 13 48
2011 EG-02 25 38 25 6 6 0 0 63 13 16
2011 EG-04 31 50 6 13 0 0 0 81 13 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 46 20 6 8 2 0 66 14 63
2017 EG-02 12 42 27 3 15 0 0 55 18 33
2017 EG-04 30 31 20 20 0 0 0 60 20 10
2017 EG-05 24 62 0 7 0 7 0 93 7 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 50 8 5 3 0 2 84 8 62
2017 EG-02 31 50 6 9 0 0 3 84 10 32
2017 EG-04 30 60 10 0 0 0 0 90 0 10
2017 EG-05 51 42 0 0 7 0 0 93 7 13
2014 EG 42 35 12 5 5 2 0 78 10 60
2014 EG-02 58 27 8 4 4 0 0 85 8 26
2014 EG-05 32 42 21 5 0 0 0 74 5 19
2011 EG 46 21 23 6 4 0 0 67 10 48
2011 EG-02 50 13 31 6 0 0 0 63 6 16
2011 EG-04 50 13 25 6 6 0 0 63 13 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 26 8 6 22 3 14 57 34 62
2017 EG-02 19 13 13 9 25 3 19 40 44 32
2017 EG-04 20 31 0 0 30 0 20 63 37 10
2017 EG-05 21 42 0 0 24 7 7 72 28 13
2014 EG 37 23 10 8 13 0 10 66 23 62
2014 EG-02 41 19 7 0 19 0 15 70 22 27
2014 EG-05 30 25 15 20 5 0 5 58 26 20
2011 EG 27 19 17 13 8 0 17 55 25 48
2011 EG-02 25 6 25 13 13 0 19 38 31 16
2011 EG-04 25 44 13 13 0 0 6 73 13 16
2008 EG 36 19 8 11 11 6 8 65 26 36
2008 EG-02 23 8 8 0 31 15 15 44 44 13
2008 EG-04 44 31 0 19 0 0 6 80 20 16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 37 16 8 2 0 2 75 9 63
2017 EG-02 45 39 6 6 3 0 0 85 9 33
2017 EG-04 50 31 20 0 0 0 0 80 0 10
2017 EG-05 28 28 38 7 0 0 0 55 7 13
2014 EG 40 32 14 11 2 0 0 73 13 62
2014 EG-02 52 26 15 7 0 0 0 78 7 27
2014 EG-05 30 35 10 20 5 0 0 65 25 20
2011 EG 40 38 13 4 4 2 0 79 9 48
2011 EG-02 56 44 0 0 0 0 0 100 0 16
2011 EG-04 50 31 6 6 0 6 0 87 7 16
2008 EG 31 22 14 22 11 0 0 53 33 36
2008 EG-02 46 38 15 0 0 0 0 85 0 13
2008 EG-04 31 13 13 25 19 0 0 44 44 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 41 27 8 6 3 3 12 80 11 63
2017 EG-02 33 27 3 9 6 6 15 77 19 33
2017 EG-04 30 31 10 10 0 0 20 75 12 10
2017 EG-05 72 21 0 0 0 0 7 100 0 13
2014 EG 40 24 16 2 7 3 8 73 9 62
2014 EG-02 41 11 15 4 7 7 15 67 14 27
2014 EG-05 60 35 5 0 0 0 0 95 0 20
2011 EG 44 19 19 13 2 2 2 65 15 48
2011 EG-02 44 25 19 13 0 0 0 69 13 16
2011 EG-04 44 19 19 13 0 0 6 67 13 16

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 8 68 24 63
2017 EG-02 3 85 12 33
2017 EG-04 0 60 40 10
2017 EG-05 21 38 42 13
2014 EG 14 56 29 62
2014 EG-02 0 85 15 27
2014 EG-05 30 25 45 20
2011 EG 21 52 27 48
2011 EG-02 6 75 19 16
2011 EG-04 25 44 31 16

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 EG 40 20 20 0 9999 20 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 29 11 8 6 0 0 76 14 63
2017 EG-02 45 30 6 9 9 0 0 76 18 33
2017 EG-04 50 31 10 10 0 0 0 80 10 10
2017 EG-05 45 28 14 7 7 0 0 72 14 13
2014 EG 40 37 8 8 5 0 2 78 13 62
2014 EG-02 52 41 4 4 0 0 0 93 4 27
2014 EG-05 25 40 10 15 10 0 0 65 25 20
2011 EG 44 42 13 2 0 0 0 85 2 48
2011 EG-02 56 38 6 0 0 0 0 94 0 16
2011 EG-04 31 50 19 0 0 0 0 81 0 16
2008 EG 47 39 11 0 3 0 0 86 3 36
2008 EG-02 62 31 8 0 0 0 0 92 0 13
2008 EG-04 31 44 19 0 6 0 0 75 6 16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 36 18 11 6 2 0 64 17 63
2017 EG-02 30 33 15 9 9 3 0 66 19 33
2017 EG-04 20 20 31 30 0 0 0 40 30 10
2017 EG-05 24 49 21 0 7 0 0 72 7 13
2014 EG 25 43 11 10 5 7 0 72 16 61
2014 EG-02 30 44 15 7 0 4 0 77 8 27
2014 EG-05 26 37 11 11 5 11 0 71 18 19
2011 EG 19 52 13 10 2 4 0 74 13 48
2011 EG-02 25 50 13 0 0 13 0 86 0 16
2011 EG-04 6 69 13 13 0 0 0 75 13 16

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 6 23 33 25 11 0 3 37 30 63
2017 EG-02 6 21 24 33 12 0 3 47 28 33
2017 EG-04 10 30 40 10 0 0 10 11 44 10
2017 EG-05 7 21 38 14 21 0 0 35 28 13
2014 EG 10 18 32 23 14 0 3 38 29 62
2014 EG-02 4 7 33 22 30 0 4 54 12 27
2014 EG-05 15 30 30 25 0 0 0 25 45 20
2011 EG 15 19 36 15 13 0 2 28 35 47
2011 EG-02 6 6 50 13 25 0 0 38 13 16
2011 EG-04 19 25 19 25 6 0 6 33 47 16
2008 EG 17 19 42 17 6 0 0 22 36 36
2008 EG-02 0 8 46 31 15 0 0 46 8 13
2008 EG-04 31 31 25 13 0 0 0 13 63 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 18 25 17 21 2 3 40 33 63
2017 EG-02 15 12 15 21 30 3 3 55 29 33
2017 EG-04 0 31 30 10 20 0 10 33 34 10
2017 EG-05 14 21 45 7 14 0 0 21 35 13
2014 EG 16 13 24 24 14 3 5 42 32 62
2014 EG-02 15 11 11 26 22 4 11 57 30 27
2014 EG-05 15 15 40 20 10 0 0 30 30 20
2011 EG 17 19 21 19 21 0 4 41 37 48
2011 EG-02 19 0 19 31 31 0 0 63 19 16
2011 EG-04 13 13 31 19 19 0 6 40 27 16
2008 EG 11 19 31 25 8 3 3 35 32 36
2008 EG-02 0 15 31 31 15 0 8 50 17 13
2008 EG-04 19 19 31 25 6 0 0 31 38 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 14 28 14 17 2 6 33 37 63
2017 EG-02 9 0 30 18 30 3 9 55 10 33
2017 EG-04 30 31 10 20 0 0 10 22 67 10
2017 EG-05 38 28 21 7 7 0 0 14 65 13
2014 EG 18 21 26 14 14 2 5 31 42 62
2014 EG-02 7 7 26 15 30 4 11 52 17 27
2014 EG-05 25 35 25 15 0 0 0 15 60 20
2011 EG 9 26 36 11 15 0 4 27 36 47
2011 EG-02 0 0 44 25 31 0 0 56 0 16
2011 EG-04 6 38 44 0 6 0 6 7 47 16
2008 EG 17 28 19 25 11 0 0 36 44 36
2008 EG-02 0 15 15 46 23 0 0 69 15 13
2008 EG-04 25 31 25 13 6 0 0 19 56 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 3 20 31 29 15 0 2 45 23 63
2017 EG-02 6 18 27 33 15 0 0 48 24 33
2017 EG-04 0 11 50 20 10 0 10 33 12 10
2017 EG-05 0 14 31 28 28 0 0 55 14 13
2014 EG 6 10 34 32 14 2 2 48 17 62
2014 EG-02 7 0 33 30 22 4 4 56 8 27
2014 EG-05 10 10 40 35 5 0 0 40 20 20
2011 EG 2 19 30 23 21 0 4 47 22 47
2011 EG-02 0 0 19 44 38 0 0 81 0 16
2011 EG-04 0 19 44 13 19 0 6 33 20 16
2008 EG 3 11 28 39 14 3 3 56 15 36
2008 EG-02 0 0 15 62 15 0 8 83 0 13
2008 EG-04 6 19 25 25 19 6 0 47 27 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 21 32 14 14 0 2 28 40 63
2017 EG-02 24 27 15 15 18 0 0 33 52 33
2017 EG-04 10 31 40 0 10 0 10 11 45 10
2017 EG-05 14 0 45 28 14 0 0 42 14 13
2014 EG 16 23 23 16 18 3 2 35 41 62
2014 EG-02 19 15 22 4 30 7 4 38 38 27
2014 EG-05 15 20 30 25 10 0 0 35 35 20
2011 EG 6 21 40 19 11 0 2 30 28 47
2011 EG-02 6 0 25 50 19 0 0 69 6 16
2011 EG-04 6 19 63 0 13 0 0 13 25 16
2008 EG 14 20 14 31 11 0 9 47 38 35
2008 EG-02 0 8 15 46 23 0 8 75 8 13
2008 EG-04 20 33 13 13 7 0 13 23 62 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 17 18 22 23 2 8 50 31 62
2017 EG-02 3 9 13 22 41 3 9 71 14 32
2017 EG-04 10 40 10 10 10 0 20 25 63 10
2017 EG-05 14 21 31 28 7 0 0 35 35 13
2014 EG 8 11 19 24 31 2 5 58 21 62
2014 EG-02 4 7 15 15 48 0 11 71 13 27
2014 EG-05 10 10 35 30 15 0 0 45 20 20
2011 EG 15 10 19 23 27 0 6 53 27 48
2011 EG-02 6 0 6 25 63 0 0 88 6 16
2011 EG-04 6 6 44 19 13 0 13 36 14 16
2008 EG 8 8 28 31 17 6 3 52 18 36
2008 EG-02 0 0 8 46 23 15 8 90 0 13
2008 EG-04 6 19 38 25 13 0 0 38 25 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 28 24 15 17 2 5 34 40 62
2017 EG-02 6 19 19 22 28 3 3 53 27 32
2017 EG-04 20 40 0 20 10 0 10 33 67 10
2017 EG-05 7 49 31 7 7 0 0 14 55 13
2014 EG 13 21 31 14 16 3 2 32 36 62
2014 EG-02 7 7 30 15 30 7 4 50 17 27
2014 EG-05 15 30 35 15 5 0 0 20 45 20

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 39 5 20 15 0 0 60 35 63
2017 EG-02 12 30 3 27 27 0 0 42 55 33
2017 EG-04 30 40 10 11 10 0 0 69 21 10
2017 EG-05 38 42 7 14 0 0 0 79 14 13
2014 EG 31 34 11 16 8 0 0 64 24 62
2014 EG-02 26 30 15 22 7 0 0 56 30 27
2014 EG-05 40 40 0 15 5 0 0 80 20 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 32 14 12 8 0 0 67 20 63
2017 EG-02 15 33 18 21 12 0 0 48 33 33
2017 EG-04 60 10 21 10 0 0 0 69 10 10
2017 EG-05 51 42 0 0 7 0 0 93 7 13
2014 EG 42 31 12 11 5 0 0 72 16 62
2014 EG-02 44 30 4 15 7 0 0 74 22 27
2014 EG-05 40 45 5 5 5 0 0 85 10 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 27 14 6 8 8 3 69 15 63
2017 EG-02 36 15 15 9 12 6 6 59 24 33
2017 EG-04 20 30 11 10 10 20 0 62 25 10
2017 EG-05 31 55 7 0 0 7 0 93 0 13
2014 EG 40 32 13 5 5 5 0 76 10 62
2014 EG-02 41 33 15 4 7 0 0 74 11 27
2014 EG-05 45 35 5 0 0 15 0 94 0 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 36 15 5 6 5 0 73 11 63
2017 EG-02 27 30 21 6 12 3 0 59 19 33
2017 EG-04 20 50 11 0 0 20 0 87 0 10
2017 EG-05 38 49 7 7 0 0 0 86 7 13
2014 EG 31 50 10 3 5 2 0 82 8 62
2014 EG-02 33 48 11 4 4 0 0 81 7 27
2014 EG-05 25 55 10 0 5 5 0 84 5 20
2011 EG 38 25 23 6 4 4 0 65 11 48
2011 EG-02 38 31 13 13 6 0 0 69 19 16
2011 EG-04 31 25 31 0 6 6 0 60 7 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 46 6 8 5 2 0 82 12 63
2017 EG-02 33 39 9 9 9 0 0 73 18 33
2017 EG-04 40 50 10 0 0 0 0 90 0 10
2017 EG-05 31 62 0 7 0 0 0 93 7 13
2014 EG 45 37 10 7 2 0 0 82 8 62
2014 EG-02 52 41 0 4 4 0 0 93 7 27
2014 EG-05 35 45 20 0 0 0 0 80 0 20
2011 EG 42 33 10 10 2 2 0 77 13 48
2011 EG-02 44 31 13 13 0 0 0 75 13 16
2011 EG-04 44 31 13 13 0 0 0 75 13 16
2008 EG 36 42 11 3 6 0 3 80 9 36
2008 EG-02 54 38 0 8 0 0 0 92 8 13
2008 EG-04 13 56 19 0 13 0 0 69 13 16

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 25 12 24 15 3 2 46 41 63
2017 EG-02 9 12 9 39 27 3 0 22 69 33
2017 EG-04 30 10 20 21 0 10 10 50 26 10
2017 EG-05 38 42 14 0 7 0 0 79 7 13
2014 EG 26 32 16 11 10 3 2 61 22 62
2014 EG-02 26 26 19 15 15 0 0 52 30 27
2014 EG-05 30 40 5 10 5 5 5 78 17 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 42 14 5 3 3 0 78 8 62
2017 EG-02 34 38 13 6 6 3 0 74 13 32
2017 EG-04 30 40 11 10 0 10 0 77 11 10
2017 EG-05 24 62 14 0 0 0 0 86 0 13
2014 EG 45 37 8 3 3 3 0 85 7 62
2014 EG-02 52 33 4 4 4 4 0 88 8 27
2014 EG-05 40 50 0 5 5 0 0 90 10 20
2011 EG 35 40 15 10 0 0 0 75 10 48
2011 EG-02 44 25 19 13 0 0 0 69 13 16
2011 EG-04 25 63 13 0 0 0 0 88 0 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 36 9 14 6 6 2 68 22 62
2017 EG-02 25 41 3 16 13 3 0 68 29 32
2017 EG-04 10 20 21 20 0 20 10 42 28 10
2017 EG-05 21 45 21 7 0 7 0 70 7 13
2014 EG 27 37 16 8 5 6 0 69 14 62
2014 EG-02 33 33 11 7 4 11 0 75 13 27
2014 EG-05 15 45 20 10 5 5 0 63 16 20
2011 EG 33 27 19 6 8 6 0 64 16 48
2011 EG-02 31 19 25 13 13 0 0 50 25 16
2011 EG-04 31 38 13 0 6 13 0 79 7 16
2008 EG 22 39 14 14 6 3 3 65 21 36
2008 EG-02 23 23 15 23 8 8 0 50 33 13
2008 EG-04 6 63 19 13 0 0 0 69 13 16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 29 27 12 3 5 2 55 16 63
2017 EG-02 18 21 33 15 6 3 3 42 23 33
2017 EG-04 10 50 11 10 0 20 0 74 12 10
2017 EG-05 31 35 21 14 0 0 0 65 14 13
2014 EG 8 24 34 13 15 6 0 34 30 62
2014 EG-02 11 26 37 7 19 0 0 37 26 27
2014 EG-05 5 5 40 30 10 10 0 11 44 20
2011 EG 8 25 35 13 6 6 6 38 21 48
2011 EG-02 6 19 25 19 6 13 13 33 33 16
2011 EG-04 13 31 31 13 6 0 6 47 20 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 30 11 14 24 5 0 48 40 63
2017 EG-02 18 12 6 21 42 0 0 30 64 33
2017 EG-04 10 40 10 10 10 20 0 63 25 10
2017 EG-05 21 35 31 0 7 7 0 60 7 13
2014 EG 16 24 21 10 15 14 0 47 29 62
2014 EG-02 22 15 26 7 15 15 0 43 26 27
2014 EG-05 5 40 15 15 10 15 0 53 29 20
2011 EG 8 33 33 13 10 0 2 43 23 48
2011 EG-02 6 19 50 13 13 0 0 25 25 16
2011 EG-04 13 31 31 13 6 0 6 47 20 16

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 46 3 15 2 0 0 80 17 63
2017 EG-02 42 45 0 12 0 0 0 88 12 33
2017 EG-04 10 50 0 30 10 0 0 60 40 10
2017 EG-05 38 42 7 14 0 0 0 79 14 13
2014 EG 42 42 2 10 5 0 0 84 15 62
2014 EG-02 63 19 4 7 7 0 0 81 15 27
2014 EG-05 25 65 0 10 0 0 0 90 10 20
2011 EG 38 42 6 13 2 0 0 79 15 48
2011 EG-02 50 44 0 6 0 0 0 94 6 16
2011 EG-04 19 56 6 19 0 0 0 75 19 16
2008 EG 25 53 0 19 3 0 0 78 22 36
2008 EG-02 54 31 0 15 0 0 0 85 15 13
2008 EG-04 0 69 0 25 6 0 0 69 31 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 44 9 12 5 0 0 74 17 63
2017 EG-02 21 48 15 12 3 0 0 70 15 33
2017 EG-04 30 40 0 20 10 0 0 70 30 10
2017 EG-05 45 35 7 7 7 0 0 79 14 13
2014 EG 47 39 5 7 3 0 0 85 10 62
2014 EG-02 44 41 4 4 7 0 0 85 11 27
2014 EG-05 40 50 5 5 0 0 0 90 5 20
2011 EG 38 38 10 8 6 0 0 75 15 48
2011 EG-02 50 25 6 13 6 0 0 75 19 16
2011 EG-04 25 63 6 6 0 0 0 88 6 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 36 9 9 5 2 0 77 14 62
2017 EG-02 28 47 9 9 6 0 0 75 16 32
2017 EG-04 40 21 20 20 0 0 0 60 20 10
2017 EG-05 51 28 0 7 7 7 0 85 15 13
2014 EG 50 37 3 7 3 0 0 87 10 62
2014 EG-02 67 22 0 4 7 0 0 89 11 27
2014 EG-05 35 55 5 5 0 0 0 90 5 20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 67 24 3 3 3 0 0 91 6 63
2017 EG-02 67 24 0 3 6 0 0 91 9 33
2017 EG-04 69 21 10 0 0 0 0 90 0 10
2017 EG-05 65 28 7 0 0 0 0 93 0 13
2014 EG 80 10 2 5 0 2 2 93 5 62
2014 EG-02 81 4 4 11 0 0 0 85 11 27
2014 EG-05 85 15 0 0 0 0 0 100 0 20
2011 EG 73 15 6 6 0 0 0 88 6 48
2011 EG-02 81 6 0 13 0 0 0 88 13 16
2011 EG-04 69 13 19 0 0 0 0 81 0 16
2008 EG 78 11 6 3 3 0 0 89 6 36
2008 EG-02 85 0 8 0 8 0 0 85 8 13
2008 EG-04 69 19 6 6 0 0 0 88 6 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 74 12 8 0 5 0 2 88 5 63
2017 EG-02 82 15 0 0 3 0 0 97 3 33
2017 EG-04 50 31 0 0 10 0 10 89 11 10
2017 EG-05 79 0 14 0 7 0 0 79 7 13
2014 EG 77 16 2 3 2 0 0 93 5 62
2014 EG-02 78 15 0 7 0 0 0 93 7 27
2014 EG-05 80 15 5 0 0 0 0 95 0 20
2011 EG 60 21 13 2 2 0 2 83 4 48
2011 EG-02 69 19 6 0 6 0 0 88 6 16
2011 EG-04 63 19 19 0 0 0 0 81 0 16
2008 EG 83 6 8 0 0 3 0 91 0 36
2008 EG-02 77 15 8 0 0 0 0 92 0 13
2008 EG-04 88 0 6 0 0 6 0 93 0 16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 73 15 5 5 0 0 3 91 5 63
2017 EG-02 76 15 0 9 0 0 0 91 9 33
2017 EG-04 60 21 10 0 0 0 10 89 0 10
2017 EG-05 79 7 7 0 0 0 7 93 0 13
2014 EG 69 11 5 3 5 0 6 86 9 62
2014 EG-02 63 11 4 4 11 0 7 80 16 27
2014 EG-05 80 10 5 0 0 0 5 95 0 20
2011 EG 60 17 8 6 6 0 2 79 13 48
2011 EG-02 69 0 6 13 13 0 0 69 25 16
2011 EG-04 56 31 6 0 0 0 6 93 0 16
2008 EG 64 17 6 3 3 0 8 88 6 36
2008 EG-02 46 31 0 8 8 0 8 83 17 13
2008 EG-04 69 13 6 0 0 0 13 93 0 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 85 6 3 0 2 2 3 95 2 63
2017 EG-02 91 3 0 0 3 3 0 97 3 33
2017 EG-04 79 11 0 0 0 0 10 100 0 10
2017 EG-05 86 0 7 0 0 0 7 93 0 13
2014 EG 82 10 3 0 2 0 3 95 2 62
2014 EG-02 85 7 4 0 4 0 0 93 4 27
2014 EG-05 80 15 0 0 0 0 5 100 0 20
2011 EG 69 13 8 2 4 0 4 85 7 48
2011 EG-02 69 6 6 6 13 0 0 75 19 16
2011 EG-04 69 19 0 0 0 0 13 100 0 16
2008 EG 69 8 3 3 6 0 11 88 9 36
2008 EG-02 46 15 0 8 15 0 15 73 27 13
2008 EG-04 81 6 6 0 0 0 6 93 0 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 68 18 3 2 3 3 3 92 5 63
2017 EG-02 79 9 0 3 6 0 3 91 9 33
2017 EG-04 50 31 0 0 0 10 10 100 0 10
2017 EG-05 58 28 7 0 0 7 0 93 0 13
2014 EG 61 11 8 5 2 3 10 83 8 62
2014 EG-02 56 7 7 7 4 7 11 77 14 27
2014 EG-05 65 20 10 0 0 0 5 89 0 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 74 12 8 3 2 2 0 88 5 63
2017 EG-02 85 6 3 0 3 3 0 94 3 33
2017 EG-04 60 21 10 10 0 0 0 80 10 10
2017 EG-05 72 21 7 0 0 0 0 93 0 13
2014 EG 72 16 3 2 0 2 5 95 2 62
2014 EG-02 78 19 0 0 0 0 4 100 0 27
2014 EG-05 75 20 5 0 0 0 0 95 0 20
2011 EG 54 31 8 0 0 4 2 91 0 48
2011 EG-02 63 31 0 0 0 6 0 100 0 16
2011 EG-04 50 19 19 0 0 6 6 79 0 16
2008 EG 64 17 14 3 0 3 0 83 3 36
2008 EG-02 69 8 15 8 0 0 0 77 8 13
2008 EG-04 56 25 13 0 0 6 0 87 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 20 80 61
2017 EG-02 30 70 33
2017 EG-05 0 100 13
2014 EG 22 78 61
2014 EG-02 27 73 26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EG 83 12
2014 EG 68 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EG 42 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EG 0 12
2014 EG 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 EG 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 EG 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EG 0 12
2014 EG 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 EG 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 EG 47 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EG 42 12
2014 EG 38 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EG 58 12
2014 EG 46 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EG 58 12
2014 EG 54 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EG 50 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EG 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EG 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 EG 47 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EG 67 12
2014 EG 38 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EG 58 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 EG 0 13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 EG 39 13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EG 50 10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 EG 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 EG 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10
2014 EG 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EG 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10
2014 EG 0 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 EG 75 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EG 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 18 20 13 9 15 6 47 28 63
2017 EG-02 15 18 21 15 12 12 6 41 33 33
2017 EG-04 30 20 21 10 0 10 10 62 12 10
2017 EG-05 14 7 14 17 14 28 7 32 47 13
2014 EG 13 19 19 10 8 21 10 46 26 62
2014 EG-02 11 33 15 11 11 4 15 55 27 27
2014 EG-05 10 5 25 15 0 40 5 27 27 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 28 30 8 3 6 0 56 11 63
2017 EG-02 24 24 30 9 6 6 0 52 16 33
2017 EG-04 30 31 40 0 0 0 0 60 0 10
2017 EG-05 14 38 28 14 0 7 0 55 15 13
2014 EG 26 26 23 12 3 10 2 58 17 62
2014 EG-02 33 30 19 11 4 0 4 65 15 27
2014 EG-05 15 35 25 10 5 10 0 56 17 20
2011 EG 19 38 17 10 8 4 4 61 20 48
2011 EG-02 0 50 19 13 6 6 6 57 21 16
2011 EG-04 25 31 13 13 13 6 0 60 27 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG-04 0 100 10
2017 EG-05 0 100 13
2014 EG-05 0 100 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 24 24 6 5 20 9 51 15 63
2017 EG-02 9 15 30 9 9 12 15 33 25 33
2017 EG-04 20 20 31 10 0 20 0 50 12 10
2017 EG-05 14 31 14 0 0 35 7 76 0 13
2014 EG 24 19 19 3 2 21 11 64 8 62
2014 EG-02 33 22 19 7 0 7 11 68 9 27
2014 EG-05 20 20 15 0 0 35 10 73 0 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 25 23 6 5 9 2 62 12 62
2017 EG-02 21 27 21 12 9 6 3 53 23 33
2017 EG-04 30 20 40 0 0 10 0 55 0 10
2017 EG-05 33 30 22 0 0 15 0 74 0 12
2014 EG 33 25 16 8 0 15 3 70 10 61
2014 EG-02 42 23 12 12 0 8 4 74 13 26
2014 EG-05 30 35 15 5 0 15 0 76 6 20
2011 EG 31 35 17 2 2 8 4 76 5 48
2011 EG-02 25 44 13 0 0 13 6 85 0 16
2011 EG-04 31 31 19 6 6 6 0 67 13 16

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 22 78 61
2017 EG-02 22 78 32
2014 EG 13 87 62

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 79 21 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 36 0 9 0 0 0 91 9 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 49 9 14 6 3 4 69 21 63
2017 EG-02 18 42 12 15 12 0 0 61 27 33
2017 EG-04 20 20 11 30 0 20 0 50 37 10
2017 EG-05 7 79 7 7 0 0 0 86 7 13
2014 EG 18 55 10 6 8 0 3 75 15 62
2014 EG-02 11 44 22 4 15 0 4 58 19 27
2014 EG-05 10 75 0 15 0 0 0 85 15 20
2011 EG 19 46 15 6 6 6 2 70 14 48
2011 EG-02 25 38 19 6 6 6 0 67 13 16
2011 EG-04 13 44 19 0 13 6 6 64 14 16
2008 EG 17 39 14 14 11 0 6 59 26 36
2008 EG-02 8 38 0 23 23 0 8 50 50 13
2008 EG-04 13 50 25 6 6 0 0 63 13 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 24 20 9 12 18 5 46 28 63
2017 EG-02 12 18 18 12 15 18 6 40 36 33
2017 EG-04 0 30 30 11 20 10 0 33 34 10
2017 EG-05 0 35 17 7 7 35 0 53 21 13
2014 EG 8 23 23 12 6 18 11 43 25 62
2014 EG-02 11 26 22 11 11 7 11 45 27 27
2014 EG-05 0 25 10 15 0 40 10 50 30 20
2011 EG 19 23 27 13 2 15 2 50 18 48
2011 EG-02 31 6 38 13 0 13 0 43 14 16
2011 EG-04 6 19 31 19 0 19 6 33 25 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 38 8 3 11 8 4 76 15 63
2017 EG-02 24 33 12 3 15 12 0 66 21 33
2017 EG-04 20 40 0 10 20 10 0 67 33 10
2017 EG-05 51 49 0 0 0 0 0 100 0 13
2014 EG 50 35 3 3 3 2 3 90 7 62
2014 EG-02 52 30 7 4 4 0 4 85 8 27
2014 EG-05 60 35 0 0 0 5 0 100 0 20
2011 EG 35 29 8 6 2 17 2 79 10 48
2011 EG-02 31 25 6 13 6 19 0 69 23 16
2011 EG-04 31 31 13 0 0 19 6 83 0 16
2008 EG 31 33 11 0 0 19 6 85 0 36
2008 EG-02 23 23 15 0 0 31 8 75 0 13
2008 EG-04 19 50 13 0 0 19 0 85 0 16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 33 6 6 8 12 4 76 16 63
2017 EG-02 33 30 6 9 9 12 0 72 21 33
2017 EG-04 10 40 10 11 10 20 0 62 26 10
2017 EG-05 45 42 0 0 7 7 0 93 7 13
2014 EG 37 32 11 2 5 10 3 79 8 62
2014 EG-02 37 33 7 4 4 11 4 83 9 27
2014 EG-05 40 25 20 0 0 15 0 76 0 20
2011 EG 31 29 15 8 0 15 2 73 10 48
2011 EG-02 31 19 25 6 0 19 0 62 8 16
2011 EG-04 19 44 13 6 0 13 6 77 8 16
2008 EG 33 25 19 0 0 19 3 75 0 36
2008 EG-02 38 23 8 0 0 31 0 89 0 13
2008 EG-04 19 25 38 0 0 19 0 54 0 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 33 2 12 9 0 0 77 21 63
2017 EG-02 30 27 3 21 18 0 0 58 39 33
2017 EG-04 50 40 0 10 0 0 0 90 10 10
2017 EG-05 58 42 0 0 0 0 0 100 0 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 21 11 8 9 2 0 72 17 63
2017 EG-02 33 21 15 9 18 3 0 56 28 33
2017 EG-04 50 20 21 10 0 0 0 69 10 10
2017 EG-05 79 14 0 7 0 0 0 93 7 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 37 23 9 9 8 0 56 20 63
2017 EG-02 9 30 24 15 12 9 0 43 30 33
2017 EG-04 10 40 30 0 20 0 0 50 20 10
2017 EG-05 7 65 7 7 0 14 0 84 8 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 32 18 17 12 0 0 52 29 63
2017 EG-02 21 24 21 21 12 0 0 45 33 33
2017 EG-04 10 40 21 10 20 0 0 50 30 10
2017 EG-05 14 35 21 17 14 0 0 49 31 13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 26 14 14 18 2 0 54 32 63
2017 EG-02 33 27 15 3 18 3 0 63 22 33
2017 EG-04 0 20 10 40 30 0 0 20 70 10
2017 EG-05 45 21 7 14 14 0 0 65 28 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 18 36 14 17 0 0 33 30 63
2017 EG-02 18 18 21 15 27 0 0 36 42 33
2017 EG-04 20 20 60 0 0 0 0 40 0 10
2017 EG-05 14 21 51 7 7 0 0 35 14 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 32 24 18 6 0 3 51 25 63
2017 EG-02 24 12 18 27 12 0 6 39 42 33
2017 EG-04 10 60 31 0 0 0 0 69 0 10
2017 EG-05 14 49 31 7 0 0 0 62 7 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 28 17 20 18 0 0 45 38 63
2017 EG-02 21 18 9 21 30 0 0 39 52 33
2017 EG-04 30 20 21 30 0 0 0 50 30 10
2017 EG-05 7 42 31 14 7 0 0 49 21 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 46 24 5 6 0 0 20 87 8 63
2017 EG-02 55 12 3 3 0 0 27 92 4 33
2017 EG-04 50 31 10 0 0 0 10 89 0 10
2017 EG-05 35 38 7 0 0 0 21 91 0 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 28 25 5 5 2 2 64 10 61
2017 EG-02 38 25 22 6 3 3 3 67 10 32
2017 EG-05 42 31 28 0 0 0 0 72 0 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 33 23 11 3 0 2 62 14 61
2017 EG-02 23 35 19 13 6 0 3 60 20 31
2017 EG-04 40 30 20 10 0 0 0 70 10 10
2017 EG-05 31 28 28 14 0 0 0 58 14 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 37 15 12 6 0 5 64 19 62
2017 EG-02 34 22 19 9 6 0 9 62 17 32
2017 EG-04 20 60 10 10 0 0 0 80 10 10
2017 EG-05 21 38 21 14 7 0 0 58 21 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 35 14 15 6 0 2 64 22 62
2017 EG-02 34 28 9 16 9 0 3 65 26 32
2017 EG-04 30 40 10 20 0 0 0 70 20 10
2017 EG-05 14 45 21 14 7 0 0 58 21 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 45 8 11 6 0 2 75 17 61
2017 EG-02 38 34 3 13 9 0 3 74 23 32
2017 EG-05 21 65 7 0 7 0 0 86 7 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 28 18 8 3 0 2 71 11 63
2017 EG-02 39 30 18 6 3 0 3 72 9 33
2017 EG-04 50 20 20 10 0 0 0 70 10 10
2017 EG-05 51 21 21 0 7 0 0 72 7 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 70 17 6 2 2 2 3 90 3 63
2017 EG-02 58 27 6 3 3 0 3 88 6 33
2017 EG-04 70 10 10 0 0 0 10 89 0 10
2017 EG-05 93 0 7 0 0 0 0 93 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 32 15 8 2 0 2 75 9 63
2017 EG-02 27 33 21 12 3 0 3 63 16 33
2017 EG-04 69 21 10 0 0 0 0 90 0 10
2017 EG-05 51 28 14 7 0 0 0 79 7 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 24 12 6 3 3 2 77 10 62
2017 EG-02 44 16 22 9 6 0 3 61 16 32
2017 EG-04 70 20 0 0 0 10 0 100 0 10
2017 EG-05 49 38 7 7 0 0 0 86 7 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 13 2 0 2 0 37 95 2 63
2017 EG-02 48 3 0 0 3 0 45 94 6 33
2017 EG-04 60 0 0 0 0 0 40 100 0 10
2017 EG-05 42 31 0 0 0 0 28 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 64 13 14 0 0 0 10 84 0 62
2017 EG-02 70 12 9 0 0 0 9 90 0 33
2017 EG-04 69 0 0 0 0 0 31 100 0 10
2017 EG-05 58 17 25 0 0 0 0 75 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 14 11 8 8 0 2 74 15 63
2017 EG-02 58 12 12 6 9 0 3 72 16 33
2017 EG-04 30 10 21 20 20 0 0 40 40 10
2017 EG-05 72 21 0 7 0 0 0 93 7 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 51 23 18 5 2 2 0 75 6 63
2017 EG-02 42 33 15 3 3 3 0 78 6 33
2017 EG-04 50 10 40 0 0 0 0 60 0 10
2017 EG-05 58 21 14 7 0 0 0 79 7 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 24 41 12 14 0 0 33 26 63
2017 EG-02 9 33 36 12 9 0 0 42 21 33
2017 EG-04 10 10 50 10 20 0 0 20 30 10
2017 EG-05 14 28 45 14 0 0 0 42 14 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 17 41 15 14 0 0 29 30 63
2017 EG-02 15 12 39 21 12 0 0 33 27 33
2017 EG-04 10 30 40 0 20 0 0 20 40 10
2017 EG-05 7 14 51 14 14 0 0 28 21 13
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 23 14 5 17 3 0 40 60 63
2017 EG-02 55 18 9 3 12 3 0 56 44 33
2017 EG-04 0 10 20 0 60 10 0 0 100 10
2017 EG-05 38 28 21 7 7 0 0 38 62 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 32 36
2017 EG-02 21 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 32 36
2017 EG-02 36 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 16 36
2017 EG-02 14 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 49 36
2017 EG-02 36 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 5 36
2017 EG-02 7 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 48 36
2017 EG-02 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 9 51 14 11 3 13 36
2017 EG-02 0 71 7 0 7 14 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 16 8 26 26 0 14 30 61 37
2017 EG-02 0 14 0 21 43 0 21 18 82 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 0 3 8 16 55 0 19 3 87 37
2017 EG-02 0 0 0 21 57 0 21 0 100 14
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