2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 56 40 2 3 0 0 0 96 3 111
2017 ED-01 58 37 3 3 0 0 0 95 3 79
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 55 34 6 1 4 0 0 89 5 108
2014 ED-01 53 36 7 1 3 0 0 89 4 92
2011 ED 61 30 7 2 0 0 0 90 2 84
2011 ED-01 64 24 9 3 0 0 0 88 3 66
2008 ED 59 31 6 2 2 0 0 91 3 64
2008 ED-01 59 35 3 0 3 0 0 95 3 37

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 33 5 17 12 0 0 66 28 111
2017 ED-01 30 30 5 19 15 0 0 61 34 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 72 25 2 1 0 0 0 97 1 110
2017 ED-01 72 26 1 1 0 0 0 97 1 78
2017 ED-04 90 10 0 0 0 0 0 100 0 10
2014 ED 76 21 4 0 0 0 0 96 0 107
2014 ED-01 76 21 3 0 0 0 0 97 0 92
2011 ED 75 23 2 0 0 0 0 98 0 83
2011 ED-01 74 23 3 0 0 0 0 97 0 66

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 56 37 4 2 1 0 0 94 3 110
2017 ED-01 55 36 5 3 1 0 0 91 4 78
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 64 26 6 3 1 0 0 90 4 108
2014 ED-01 64 26 7 3 0 0 0 90 3 92
2011 ED 56 40 2 1 0 0 0 96 1 84
2011 ED-01 56 39 3 2 0 0 0 95 2 66
2008 ED 58 34 5 2 2 0 0 92 3 64
2008 ED-01 57 38 3 0 3 0 0 95 3 37

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 27 16 13 11 0 0 60 24 111
2017 ED-01 27 27 18 15 14 0 0 53 29 79
2017 ED-04 59 10 10 22 0 0 0 68 22 10
2014 ED 31 31 12 12 12 1 0 64 24 108
2014 ED-01 33 33 12 11 11 1 0 66 22 92
2011 ED 36 35 14 14 1 0 0 70 15 84
2011 ED-01 32 35 18 14 2 0 0 67 15 66

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 32 13 10 12 0 0 65 22 110
2017 ED-01 28 29 14 13 15 0 0 58 28 78
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 30 31 17 9 13 0 0 61 22 108
2014 ED-01 29 33 18 8 12 0 0 62 20 92
2011 ED 36 36 17 8 4 0 0 71 12 84
2011 ED-01 36 30 21 9 3 0 0 67 12 66
2008 ED 25 42 11 14 6 2 0 68 21 64
2008 ED-01 35 38 5 14 5 3 0 75 19 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 41 21 17 7 11 3 0 64 19 111
2017 ED-01 37 21 18 9 13 3 0 60 22 79
2017 ED-04 49 10 20 0 12 10 0 65 13 10
2014 ED 33 21 19 11 12 3 1 57 24 108
2014 ED-01 33 22 18 12 12 2 1 56 25 92
2011 ED 36 30 14 10 2 7 1 71 13 84
2011 ED-01 33 30 15 12 3 5 2 68 16 66
2008 ED 25 31 14 17 8 5 0 59 26 64
2008 ED-01 30 30 14 14 5 8 0 65 21 37
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 38 30 10 14 6 3 0 69 21 111
2017 ED-01 33 28 11 17 9 3 0 62 26 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 41 28 6 11 15 0 0 69 26 108
2014 ED-01 41 25 7 13 14 0 0 66 27 92
2011 ED 30 32 11 11 14 1 1 63 26 84
2011 ED-01 29 33 9 12 15 0 2 63 28 66
2008 ED 44 31 8 11 2 5 0 79 13 64
2008 ED-01 51 30 3 8 3 5 0 86 11 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 40 28 10 8 12 0 2 70 20 111
2017 ED-01 35 29 9 12 15 0 0 64 27 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 41 29 6 9 13 2 0 71 23 108
2014 ED-01 41 28 5 11 12 2 0 71 23 92
2011 ED 27 38 7 10 14 2 1 68 25 84
2011 ED-01 29 38 5 11 17 0 2 68 28 66
2008 ED 38 25 14 13 11 0 0 63 23 64
2008 ED-01 51 24 3 14 8 0 0 76 22 37

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 46 22 12 9 12 0 0 67 21 111
2017 ED-01 45 14 15 10 15 0 0 59 26 79
2017 ED-04 59 29 0 12 0 0 0 88 12 10
2014 ED 43 31 4 8 14 0 1 74 22 108
2014 ED-01 42 29 4 10 13 0 1 73 23 92

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 27 30 11 12 12 8 1 62 26 111
2017 ED-01 20 27 15 14 14 9 1 52 31 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 29 30 12 10 8 11 0 66 21 108
2014 ED-01 29 25 13 12 9 12 0 62 23 92
2011 ED 27 27 18 12 11 5 0 58 24 84
2011 ED-01 27 27 18 11 11 6 0 58 23 66

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 24 28 14 18 13 2 1 53 32 111
2017 ED-01 19 24 16 24 14 1 1 44 39 79
2017 ED-04 39 29 20 12 0 0 0 68 12 10
2014 ED 23 34 18 11 11 3 0 59 23 108
2014 ED-01 24 32 18 12 12 2 0 57 24 92
2011 ED 30 27 14 14 13 1 0 58 28 84
2011 ED-01 30 27 15 14 12 2 0 58 26 66
2008 ED 27 33 11 11 16 3 0 61 27 64
2008 ED-01 32 27 8 5 22 5 0 63 29 37

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 18 24 10 28 14 5 1 44 45 110
2017 ED-01 14 19 8 35 18 5 1 36 56 78
2017 ED-04 20 39 20 22 0 0 0 59 22 10
2014 ED 19 27 17 16 18 4 0 48 35 108
2014 ED-01 20 25 18 15 17 4 0 47 34 92
2011 ED 18 25 15 25 14 2 0 44 40 84
2011 ED-01 17 26 17 23 15 3 0 44 39 66
2008 ED 14 29 17 22 10 6 2 47 34 63
2008 ED-01 17 25 11 25 11 8 3 47 41 36

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 18 28 6 20 18 9 1 51 42 111
2017 ED-01 11 23 8 23 23 11 1 39 52 79
2017 ED-04 39 41 10 10 0 0 0 80 10 10
2014 ED 18 22 18 14 21 7 0 43 38 108
2014 ED-01 18 21 21 11 22 8 0 42 35 92
2011 ED 20 25 12 23 13 7 0 49 38 84
2011 ED-01 20 23 14 26 11 8 0 46 39 66
2008 ED 21 25 13 8 19 14 0 54 31 63
2008 ED-01 22 19 11 8 19 19 0 52 34 36

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 20 22 13 25 18 3 1 43 44 111
2017 ED-01 15 16 15 28 21 3 1 33 51 79
2017 ED-04 39 29 10 22 0 0 0 68 22 10
2014 ED 17 27 15 19 17 6 0 47 38 108
2014 ED-01 15 26 15 21 16 7 0 44 40 92
2011 ED 18 29 11 27 13 2 0 48 41 84
2011 ED-01 18 30 12 24 12 3 0 50 38 66
2008 ED 17 31 14 20 17 0 0 48 38 64
2008 ED-01 22 27 16 16 19 0 0 49 35 37
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 25 31 14 13 16 0 0 57 29 111
2017 ED-01 25 29 13 15 18 0 0 54 33 79
2017 ED-04 49 29 10 12 0 0 0 78 12 10
2014 ED 26 35 13 12 12 1 1 62 25 108
2014 ED-01 26 36 11 13 12 1 1 63 26 92
2011 ED 23 30 8 24 13 2 0 54 38 84
2011 ED-01 23 29 9 23 14 3 0 53 38 66

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 40 33 7 15 4 0 0 74 19 111
2017 ED-01 38 32 8 19 4 0 0 69 23 79
2017 ED-04 49 32 10 10 0 0 0 80 10 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 8 22 12 22 21 14 3 35 51 111
2017 ED-01 6 15 10 25 27 14 3 26 62 79
2017 ED-04 0 68 20 12 0 0 0 68 12 10
2014 ED 13 18 17 11 24 17 1 37 43 108
2014 ED-01 13 15 15 13 25 17 1 35 47 92

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 33 12 9 13 0 1 66 22 111
2017 ED-01 33 29 9 10 18 0 1 63 28 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 35 32 11 9 12 0 0 68 21 108
2014 ED-01 35 33 10 11 12 0 0 67 23 92
2011 ED 26 33 11 13 13 2 1 62 27 84
2011 ED-01 23 33 14 14 14 2 2 58 28 66
2008 ED 39 20 11 19 9 0 2 60 29 64
2008 ED-01 51 19 8 14 5 0 3 72 19 37

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 30 30 8 13 16 1 2 61 30 111
2017 ED-01 23 30 8 15 23 0 1 54 38 79
2017 ED-04 39 41 10 10 0 0 0 80 10 10
2014 ED 37 35 9 6 9 3 0 74 16 108
2014 ED-01 37 35 10 7 9 3 0 74 16 92
2011 ED 37 42 6 10 5 1 0 80 14 84
2011 ED-01 33 44 8 9 5 2 0 78 14 66
2008 ED 30 44 5 14 6 2 0 75 21 64
2008 ED-01 35 43 8 8 5 0 0 78 14 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 19 28 13 13 12 15 1 55 29 111
2017 ED-01 15 23 15 16 15 14 1 45 37 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 30 27 6 11 16 9 1 63 30 108
2014 ED-01 29 26 7 13 15 9 1 61 31 92
2011 ED 31 39 5 13 6 5 1 74 21 83
2011 ED-01 31 37 6 12 6 6 2 73 20 65
2008 ED 32 25 14 6 11 11 0 64 20 63
2008 ED-01 33 22 11 6 14 14 0 65 23 36

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 16 40 13 16 13 1 2 58 29 111
2017 ED-01 11 39 13 19 14 1 3 53 34 79
2017 ED-04 32 39 20 0 10 0 0 71 10 10
2014 ED 17 42 7 18 16 0 0 59 34 107
2014 ED-01 18 41 8 18 16 0 0 58 34 91
2011 ED 37 31 13 14 4 0 1 69 18 84
2011 ED-01 38 29 15 14 5 0 0 67 18 66
2008 ED 14 38 14 23 11 0 0 52 34 64
2008 ED-01 19 32 19 27 3 0 0 51 30 37

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 71 23 5 1 0 0 0 94 1 111
2017 ED-01 70 25 5 0 0 0 0 95 0 79
2017 ED-04 78 10 12 0 0 0 0 88 0 10
2014 ED 74 22 4 0 0 0 0 96 0 108
2014 ED-01 75 22 3 0 0 0 0 97 0 92
2011 ED 73 23 2 2 0 0 0 95 2 84
2011 ED-01 71 24 2 3 0 0 0 95 3 66
2008 ED 70 20 6 2 2 0 0 91 3 64
2008 ED-01 76 16 5 0 3 0 0 92 3 37

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 77 22 0 2 0 0 0 98 2 111
2017 ED-01 76 21 0 3 0 0 0 97 3 79
2017 ED-04 90 10 0 0 0 0 0 100 0 10
2014 ED 81 12 6 2 0 0 0 93 2 108
2014 ED-01 80 12 7 1 0 0 0 92 1 92
2011 ED 80 19 1 0 0 0 0 99 0 84
2011 ED-01 79 20 2 0 0 0 0 98 0 66
2008 ED 73 22 2 2 2 0 0 95 3 64
2008 ED-01 76 19 0 3 3 0 0 95 5 37

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 18 28 17 15 18 3 1 47 35 111
2017 ED-01 15 28 16 16 22 1 1 44 39 79
2017 ED-04 29 29 10 22 10 0 0 59 32 10
2014 ED 15 28 14 16 20 6 1 46 39 108
2014 ED-01 14 30 13 16 18 7 1 48 38 92
2011 ED 27 26 20 8 13 5 0 56 23 84
2011 ED-01 30 27 21 5 11 6 0 61 16 66
2008 ED 11 25 20 25 13 5 2 38 40 64
2008 ED-01 19 16 24 27 11 0 3 36 39 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 15 21 12 17 21 3 12 42 44 111
2017 ED-01 10 19 14 15 27 3 13 34 49 79
2017 ED-04 39 32 0 20 10 0 0 71 29 10
2014 ED 18 14 21 15 21 5 6 35 41 108
2014 ED-01 15 15 22 15 20 5 8 35 40 92
2011 ED 20 25 14 17 11 5 8 52 32 84
2011 ED-01 20 24 14 17 9 6 11 53 31 66
2008 ED 10 27 10 19 24 5 6 41 48 63
2008 ED-01 6 36 14 17 14 3 11 48 35 36

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 25 49 6 8 12 0 0 74 20 110
2017 ED-01 24 47 6 6 16 0 0 72 22 78
2017 ED-04 41 49 0 10 0 0 0 90 10 10
2014 ED 19 45 6 17 14 0 0 64 31 108
2014 ED-01 20 46 5 15 14 0 0 65 29 92
2011 ED 35 37 8 10 10 0 0 72 19 83
2011 ED-01 36 32 9 12 11 0 0 68 23 66

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 32 35 9 11 13 0 0 67 24 110
2017 ED-01 32 31 10 12 16 0 0 63 27 78
2017 ED-04 41 20 10 20 10 0 0 61 29 10
2014 ED 30 35 12 10 12 0 1 65 22 108
2014 ED-01 28 39 10 11 11 0 1 68 22 92

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 26 37 9 16 13 0 0 63 28 110
2017 ED-01 23 36 8 17 17 0 0 59 34 78
2017 ED-04 32 39 10 20 0 0 0 71 20 10
2014 ED 32 33 10 10 13 0 1 66 23 108
2014 ED-01 33 36 8 11 12 0 1 69 23 92
2011 ED 31 43 7 11 6 1 0 76 17 83
2011 ED-01 32 40 8 12 6 2 0 73 19 65

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 23 37 18 10 11 1 0 61 21 111
2017 ED-01 16 39 18 11 14 1 0 56 26 79
2017 ED-04 49 22 20 10 0 0 0 71 10 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 46 24 10 10 8 0 2 71 18 111
2017 ED-01 42 25 10 14 8 0 1 68 22 79
2017 ED-04 51 10 20 0 20 0 0 61 20 10
2014 ED 37 31 12 10 10 0 0 68 20 108
2014 ED-01 39 32 10 9 11 0 0 71 20 92
2011 ED 42 27 6 15 7 0 2 71 23 84
2011 ED-01 44 26 8 15 5 0 3 72 20 66

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 12 11 13 7 22 2 34 35 45 111
2017 ED-01 11 11 10 9 26 1 32 34 51 79
2017 ED-04 29 10 0 0 29 0 32 57 43 10
2014 ED 22 13 8 12 25 2 18 44 46 108
2014 ED-01 23 12 9 12 25 2 17 43 46 92
2011 ED 20 17 11 8 17 4 23 51 34 83
2011 ED-01 20 15 12 11 14 3 25 49 34 65
2008 ED 14 14 8 16 17 3 28 41 48 64
2008 ED-01 19 16 5 11 14 3 32 54 38 37

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 36 28 22 9 5 0 0 64 14 111
2017 ED-01 33 27 26 9 6 0 0 59 15 79
2017 ED-04 29 29 22 10 10 0 0 59 20 10
2014 ED 32 32 14 9 12 0 0 65 21 108
2014 ED-01 33 34 13 10 11 0 0 66 21 92
2011 ED 39 32 13 7 8 0 0 71 15 84
2011 ED-01 39 33 12 8 8 0 0 73 15 66
2008 ED 27 38 20 9 6 0 0 64 16 64
2008 ED-01 32 43 14 5 5 0 0 76 11 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 36 28 9 5 4 8 10 79 10 110
2017 ED-01 32 32 6 4 5 11 10 80 12 79
2014 ED 42 29 6 3 9 3 8 79 14 108
2014 ED-01 43 26 7 3 10 2 9 78 15 92
2011 ED 27 18 17 8 12 2 16 54 25 83
2011 ED-01 26 17 20 8 12 3 15 52 24 66

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 ED 12 60 28 111
2017 ED-01 9 62 29 79
2017 ED-04 10 61 29 10
2014 ED 20 51 29 108
2014 ED-01 21 52 27 92
2011 ED 11 65 24 84
2011 ED-01 12 62 26 66

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 ED 31 0 0 23 38 8 13
2014 ED 55 18 0 9 9999 18 22
2014 ED-01 47 21 0 10 9999 21 19
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 50 38 6 5 1 0 0 87 6 111
2017 ED-01 51 34 8 8 0 0 0 85 8 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 48 38 6 5 3 1 0 87 7 108
2014 ED-01 50 36 5 4 3 1 0 87 8 92
2011 ED 45 42 7 6 0 0 0 87 6 84
2011 ED-01 47 39 6 8 0 0 0 86 8 66
2008 ED 53 30 13 3 2 0 0 83 5 64
2008 ED-01 54 30 11 3 3 0 0 84 5 37

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 32 26 19 14 9 0 0 58 23 111
2017 ED-01 29 25 23 13 10 0 0 54 23 79
2017 ED-04 39 39 0 22 0 0 0 78 22 10
2014 ED 25 32 22 8 6 6 0 61 16 108
2014 ED-01 25 34 23 9 5 4 0 61 15 92
2011 ED 27 46 10 8 8 0 0 74 17 84
2011 ED-01 26 47 11 9 8 0 0 73 17 66

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 4 27 24 22 17 1 4 41 33 111
2017 ED-01 4 31 23 23 16 0 4 41 36 79
2017 ED-04 10 20 51 0 20 0 0 20 29 10
2014 ED 13 21 37 15 10 1 3 26 36 108
2014 ED-01 14 21 34 16 11 1 3 28 36 92
2011 ED 2 20 33 21 15 1 6 40 24 84
2011 ED-01 2 17 29 27 18 2 6 49 20 66
2008 ED 9 27 31 20 9 0 3 31 37 64
2008 ED-01 5 24 32 27 11 0 0 38 30 37

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 10 22 23 20 20 2 4 42 34 111
2017 ED-01 11 26 23 20 18 0 3 39 38 79
2017 ED-04 10 22 49 0 20 0 0 20 32 10
2014 ED 13 24 23 19 14 3 4 36 40 108
2014 ED-01 14 23 21 21 15 2 4 38 40 92
2011 ED 5 20 22 27 16 1 10 48 27 82
2011 ED-01 3 19 20 27 19 2 11 52 25 64
2008 ED 9 34 23 16 14 2 2 31 45 64
2008 ED-01 5 35 22 22 16 0 0 38 41 37

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 13 17 26 18 18 3 4 39 33 111
2017 ED-01 14 19 27 18 18 1 4 37 35 79
2017 ED-04 29 41 10 10 10 0 0 20 71 10
2014 ED 15 19 27 21 8 4 6 33 37 107
2014 ED-01 14 18 25 24 9 4 5 36 36 92
2011 ED 10 25 31 12 13 1 8 28 38 84
2011 ED-01 9 23 32 12 14 2 9 29 36 66
2008 ED 17 22 31 11 11 2 6 24 42 64
2008 ED-01 14 19 27 19 14 3 5 35 35 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 3 4 26 35 25 1 5 64 8 111
2017 ED-01 3 6 23 37 27 0 5 66 9 79
2017 ED-04 10 0 80 0 10 0 0 10 10 10
2014 ED 6 11 22 35 20 1 4 58 18 108
2014 ED-01 7 13 18 36 22 1 3 60 20 92
2011 ED 2 10 23 28 30 0 7 62 13 83
2011 ED-01 3 11 18 28 32 0 8 65 15 65
2008 ED 8 17 25 28 16 2 5 47 27 64
2008 ED-01 5 11 22 38 19 0 5 60 17 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 20 24 23 13 17 0 3 31 45 111
2017 ED-01 18 27 20 13 20 0 3 34 46 79
2017 ED-04 71 0 10 20 0 0 0 20 71 10
2014 ED 24 23 27 12 9 2 3 22 50 108
2014 ED-01 23 21 28 14 10 2 2 25 45 92
2011 ED 22 28 25 11 10 0 5 22 52 83
2011 ED-01 20 25 26 14 11 0 5 26 47 65
2008 ED 21 32 24 8 10 0 6 19 56 63
2008 ED-01 16 32 27 8 11 0 5 20 51 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 9 15 25 19 23 3 6 46 26 111
2017 ED-01 8 16 28 19 23 1 5 45 26 79
2017 ED-04 20 32 0 20 29 0 0 49 51 10
2014 ED 9 16 29 27 9 2 8 40 28 108
2014 ED-01 7 18 27 27 11 0 10 42 28 92
2011 ED 7 16 27 23 17 0 11 45 26 83
2011 ED-01 6 15 20 28 18 0 12 53 25 65
2008 ED 11 37 29 6 10 0 6 17 52 62
2008 ED-01 8 36 28 11 8 0 8 21 48 36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 15 19 30 16 12 4 4 30 37 111
2017 ED-01 15 19 33 14 13 3 4 28 36 79
2017 ED-04 41 49 0 0 10 0 0 10 90 10
2014 ED 20 17 29 19 9 2 4 30 39 106
2014 ED-01 18 19 28 20 9 2 4 31 39 90

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 34 32 8 11 15 0 0 66 26 111
2017 ED-01 28 30 9 13 20 0 0 58 33 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 44 29 4 8 14 1 0 74 22 108
2014 ED-01 46 25 4 10 14 1 0 71 24 92

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 34 45 3 10 8 0 0 79 18 111
2017 ED-01 27 44 4 14 11 0 0 71 26 79
2017 ED-04 20 80 0 0 0 0 0 100 0 10
2014 ED 47 36 5 9 3 0 0 83 12 108
2014 ED-01 48 34 5 10 3 0 0 82 13 92

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 38 36 13 3 7 3 1 77 10 111
2017 ED-01 33 34 16 3 9 4 1 70 12 79
2017 ED-04 49 51 0 0 0 0 0 100 0 10
2014 ED 42 29 17 7 4 2 0 72 11 108
2014 ED-01 43 27 16 9 2 2 0 72 11 92

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 30 35 15 9 7 4 0 67 17 111
2017 ED-01 29 28 18 12 9 5 0 60 22 79
2017 ED-04 29 41 20 10 0 0 0 71 10 10
2014 ED 42 33 11 6 5 3 0 77 11 108
2014 ED-01 43 33 12 5 4 2 0 78 10 92
2011 ED 39 24 20 12 2 2 0 65 15 84
2011 ED-01 39 20 23 12 3 3 0 61 16 66

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 40 32 9 9 7 1 1 74 17 111
2017 ED-01 33 33 11 12 9 1 1 67 21 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 50 33 6 6 5 0 0 83 10 108
2014 ED-01 52 33 5 4 5 0 0 85 10 92
2011 ED 44 35 10 7 5 0 0 79 12 84
2011 ED-01 45 30 11 8 6 0 0 76 14 66
2008 ED 38 31 13 14 3 2 0 70 17 64
2008 ED-01 41 30 11 14 3 3 0 72 17 37

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 21 32 12 15 19 2 0 54 34 111
2017 ED-01 15 29 14 16 26 0 0 44 42 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10
2014 ED 26 36 8 10 15 3 2 65 26 108
2014 ED-01 26 36 8 12 14 2 2 65 27 92

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 38 43 5 7 4 3 0 83 11 111
2017 ED-01 34 40 6 10 5 4 0 78 16 79
2017 ED-04 49 51 0 0 0 0 0 100 0 10
2014 ED 39 43 12 2 2 3 0 84 4 108
2014 ED-01 38 43 13 1 2 2 0 83 3 92
2011 ED 43 39 7 4 1 4 2 87 5 84
2011 ED-01 44 38 8 2 2 5 3 89 3 66

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 36 39 4 12 7 2 0 76 19 111
2017 ED-01 32 38 5 14 9 3 0 71 24 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 39 35 10 7 6 3 0 76 13 108
2014 ED-01 37 37 11 7 5 3 0 76 12 92
2011 ED 38 36 6 11 7 2 0 76 18 84
2011 ED-01 38 36 6 11 6 3 0 77 17 66
2008 ED 36 34 5 16 8 2 0 71 24 64
2008 ED-01 38 35 5 14 5 3 0 75 19 37

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 19 41 14 11 13 1 0 61 25 111
2017 ED-01 18 38 15 13 16 0 0 56 29 79
2017 ED-04 39 39 10 12 0 0 0 78 12 10
2014 ED 21 46 13 6 8 5 1 71 15 107
2014 ED-01 21 46 13 4 9 5 1 72 14 91
2011 ED 20 44 20 5 8 1 1 66 13 84
2011 ED-01 20 41 26 3 8 2 2 63 11 66

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 18 29 8 20 20 5 0 49 42 111
2017 ED-01 15 28 9 23 23 3 0 44 47 79
2017 ED-04 29 20 0 22 10 20 0 61 39 10
2014 ED 14 24 18 16 20 7 1 41 39 108
2014 ED-01 13 26 17 16 21 5 1 42 40 92
2011 ED 17 35 18 11 12 7 1 56 25 84
2011 ED-01 18 30 23 11 9 8 2 53 22 66

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 12 48 8 21 12 0 0 60 32 111
2017 ED-01 11 44 6 23 15 0 0 56 38 79
2017 ED-04 12 59 0 29 0 0 0 71 29 10
2014 ED 19 39 5 19 19 0 0 58 37 108
2014 ED-01 17 40 3 20 20 0 0 58 39 92
2011 ED 20 36 6 27 11 0 0 56 38 84
2011 ED-01 18 36 6 27 12 0 0 55 39 66
2008 ED 19 45 9 22 5 0 0 64 27 64
2008 ED-01 19 51 5 22 3 0 0 70 24 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 28 38 7 11 16 0 0 66 27 111
2017 ED-01 32 34 6 10 18 0 0 66 28 79
2017 ED-04 12 49 10 29 0 0 0 61 29 10
2014 ED 27 36 6 19 12 0 1 64 31 108
2014 ED-01 25 37 5 20 12 0 1 63 32 92
2011 ED 28 35 5 22 11 0 0 63 33 83
2011 ED-01 28 32 6 25 9 0 0 60 34 65

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 38 6 15 8 0 0 70 24 111
2017 ED-01 25 37 8 20 10 0 0 62 31 79
2017 ED-04 80 20 0 0 0 0 0 100 0 10
2014 ED 31 44 4 14 7 0 0 75 21 108
2014 ED-01 32 42 4 13 9 0 0 74 22 92

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 75 18 4 2 2 0 0 93 4 111
2017 ED-01 80 14 1 3 3 0 0 94 5 79
2017 ED-04 61 39 0 0 0 0 0 100 0 10
2014 ED 62 16 10 3 4 1 5 82 7 108
2014 ED-01 60 17 10 2 4 1 5 83 7 92
2011 ED 71 18 1 6 1 0 2 91 7 84
2011 ED-01 74 17 0 5 2 0 3 94 6 66
2008 ED 77 14 0 6 2 0 2 92 8 64
2008 ED-01 78 14 0 8 0 0 0 92 8 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 88 8 4 0 0 0 0 96 0 111
2017 ED-01 91 5 4 0 0 0 0 96 0 79
2017 ED-04 80 20 0 0 0 0 0 100 0 10
2014 ED 82 5 8 3 0 0 2 89 3 108
2014 ED-01 82 5 9 2 0 0 2 89 2 92
2011 ED 81 13 4 0 0 0 2 96 0 84
2011 ED-01 82 12 3 0 0 0 3 97 0 66
2008 ED 88 6 0 3 2 0 2 95 5 64
2008 ED-01 84 8 0 3 3 0 3 94 6 37

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 84 3 4 1 0 1 7 94 1 111
2017 ED-01 82 4 3 0 0 1 10 97 0 79
2017 ED-04 80 0 10 10 0 0 0 80 10 10
2014 ED 84 3 3 2 0 0 8 95 2 108
2014 ED-01 84 3 3 1 0 0 9 95 1 92
2011 ED 80 6 5 1 0 1 7 93 1 83
2011 ED-01 78 8 5 0 0 2 8 95 0 65
2008 ED 81 6 3 2 0 0 8 95 2 64
2008 ED-01 86 3 3 3 0 0 5 94 3 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 86 6 4 0 0 0 5 96 0 111
2017 ED-01 87 5 1 0 0 0 7 99 0 79
2017 ED-04 78 12 10 0 0 0 0 90 0 10
2014 ED 80 6 4 1 2 0 8 93 3 108
2014 ED-01 79 5 4 1 0 0 10 94 1 92
2011 ED 80 6 4 0 2 0 8 94 3 84
2011 ED-01 79 8 5 0 2 0 8 93 2 66
2008 ED 83 5 3 0 0 0 9 97 0 64
2008 ED-01 86 3 3 0 0 0 8 97 0 37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 80 7 4 1 0 1 7 95 1 111
2017 ED-01 80 8 3 1 0 1 8 96 1 79
2017 ED-04 80 10 0 0 0 0 10 100 0 10
2014 ED 76 5 6 0 3 0 10 90 3 108
2014 ED-01 76 5 8 0 1 0 10 90 1 92

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 82 6 6 0 0 4 2 93 0 110
2017 ED-01 84 5 4 0 0 4 3 96 0 78
2017 ED-04 90 0 10 0 0 0 0 90 0 10
2014 ED 77 5 7 0 0 6 6 92 0 108
2014 ED-01 75 5 8 0 0 7 5 91 0 92
2011 ED 83 7 4 0 0 0 6 96 0 84
2011 ED-01 85 8 2 0 0 0 6 98 0 66
2008 ED 73 19 5 0 2 0 2 94 2 64
2008 ED-01 73 19 3 0 3 0 3 94 3 37

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 30 70 111
2017 ED-01 36 64 79
2017 ED-04 0 100 10
2014 ED 29 71 108
2014 ED-01 30 70 92

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 ED 63 33
2017 ED-01 67 28
2014 ED 63 30
2014 ED-01 70 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 ED 49 33
2017 ED-01 54 28
2014 ED 47 30
2014 ED-01 48 27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 ED 0 33
2017 ED-01 0 28
2014 ED-01 0 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 ED 36 33
2017 ED-01 35 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 ED 18 33
2017 ED-01 21 28
2014 ED 17 30

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 ED 0 33
2017 ED-01 0 28

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 ED 0 30
2014 ED-01 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 ED 51 33
2017 ED-01 46 28
2014 ED 37 30
2014 ED-01 33 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 ED 46 33
2017 ED-01 50 28
2014 ED 30 30
2014 ED-01 33 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 ED 60 33
2017 ED-01 64 28
2014 ED 47 30
2014 ED-01 52 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 ED 42 33
2017 ED-01 42 28
2014 ED 33 30
2014 ED-01 30 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 ED 45 33
2017 ED-01 50 28
2014 ED 30 30
2014 ED-01 33 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 ED 69 33
2017 ED-01 67 28
2014 ED 57 30
2014 ED-01 59 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 ED 52 33
2017 ED-01 54 28
2014 ED 40 30
2014 ED-01 37 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 ED 0 30
2014 ED-01 0 27

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 ED 24 33
2017 ED-01 28 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 ED 30 30
2014 ED-01 33 27

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 ED 55 33
2017 ED-01 61 28
2014 ED 47 30
2014 ED-01 48 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 ED 30 33
2017 ED-01 28 28
2014 ED 33 30
2014 ED-01 30 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 ED 60 33
2017 ED-01 60 28
2014 ED 47 30
2014 ED-01 48 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 ED 45 33
2017 ED-01 50 28
2014 ED 43 30
2014 ED-01 48 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 ED 36 33
2017 ED-01 39 28
2014 ED 17 30
2014 ED-01 19 27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 ED 24 33
2017 ED-01 21 28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 ED 20 30
2014 ED-01 22 27

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 ED 15 33
2017 ED-01 18 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 ED 27 30
2014 ED-01 22 27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 ED 21 28
2017 ED-01 21 24

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 ED 0 28
2017 ED-01 0 24

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 ED 0 28
2017 ED-01 0 24
2014 ED 0 28
2014 ED-01 0 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 ED 42 28
2017 ED-01 45 24
2014 ED 29 28
2014 ED-01 28 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 ED 65 28
2017 ED-01 71 24
2014 ED 39 28
2014 ED-01 44 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 ED 0 28
2017 ED-01 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 ED 39 28
2017 ED-01 45 24
2014 ED 57 28
2014 ED-01 60 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 ED 25 28
2014 ED-01 24 25

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 94 6 32
2017 ED-01 96 4 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 14 17 13 5 19 25 5 46 35 111
2017 ED-01 9 13 15 8 23 27 6 32 45 79
2017 ED-04 39 41 10 0 0 10 0 89 0 10
2014 ED 12 19 18 12 15 19 6 41 36 108
2014 ED-01 11 18 18 10 16 18 8 40 35 92

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 22 29 20 5 13 11 0 58 20 111
2017 ED-01 18 25 23 5 17 13 0 49 25 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 19 31 20 11 8 8 2 56 22 108
2014 ED-01 20 29 20 11 10 9 2 55 23 92
2011 ED 29 44 12 6 4 5 1 77 10 84
2011 ED-01 33 36 14 6 3 6 2 75 10 66

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 10 90 111
2017 ED-01 11 89 79

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 ED 45 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 ED 64 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 ED 45 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 ED 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 ED 45 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 18 21 19 4 6 29 4 57 15 111
2017 ED-01 14 18 23 3 9 31 4 48 17 79
2017 ED-04 39 51 0 0 0 10 0 100 0 10
2014 ED 17 20 19 2 6 31 5 58 12 108
2014 ED-01 13 20 21 1 7 34 5 54 13 92

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 30 29 18 3 6 14 0 68 11 110
2017 ED-01 26 24 22 4 8 17 0 60 14 78
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 28 29 15 6 4 17 2 69 13 108
2014 ED-01 25 28 17 5 4 17 2 66 12 92
2011 ED 48 33 10 4 1 5 0 85 5 84
2011 ED-01 47 33 12 2 2 5 0 84 3 66

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 19 81 111
2017 ED-01 22 78 79
2014 ED 13 87 108
2014 ED-01 14 86 92

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ED 81 19 21
2017 ED-01 83 17 17
2014 ED 79 21 14
2014 ED-01 77 23 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 46 48 0 6 0 0 0 94 6 17
2017 ED-01 42 51 0 7 0 0 0 93 7 14
2014 ED 36 36 9 18 0 0 0 73 18 11
2014 ED-01 30 40 10 20 0 0 0 70 20 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 52 4 4 3 0 4 89 7 111
2017 ED-01 34 56 5 3 1 0 1 91 4 79
2017 ED-04 49 41 0 0 0 0 10 100 0 10
2014 ED 35 52 5 7 1 0 1 88 8 107
2014 ED-01 33 54 4 8 1 0 0 87 9 92
2011 ED 30 51 7 6 1 2 2 85 8 84
2011 ED-01 26 55 6 8 2 3 2 84 10 66
2008 ED 23 50 13 5 6 0 3 76 11 64
2008 ED-01 27 54 5 5 8 0 0 81 14 37

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 9 27 16 12 13 17 5 47 33 111
2017 ED-01 8 25 15 15 18 15 4 40 41 79
2017 ED-04 29 51 10 0 0 0 10 89 0 10
2014 ED 16 32 16 13 5 17 2 59 22 108
2014 ED-01 15 34 15 11 5 18 1 61 20 92
2011 ED 15 31 24 7 6 11 6 56 16 84
2011 ED-01 17 30 24 6 3 12 8 58 11 66

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 38 29 11 4 4 10 5 79 8 111
2017 ED-01 37 30 13 4 5 9 3 76 10 79
2017 ED-04 29 51 0 0 0 0 20 100 0 10
2014 ED 39 29 11 7 6 8 1 74 13 106
2014 ED-01 40 27 12 5 7 9 0 74 13 91
2011 ED 40 38 8 2 4 4 4 85 6 84
2011 ED-01 38 39 11 3 2 5 3 84 5 66
2008 ED 31 34 11 9 5 6 3 72 16 64
2008 ED-01 38 35 8 8 3 8 0 79 12 37

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 29 33 10 7 5 12 4 73 15 111
2017 ED-01 25 34 13 8 8 10 3 68 17 79
2017 ED-04 39 51 0 0 0 0 10 100 0 10
2014 ED 27 34 10 6 4 19 1 76 12 107
2014 ED-01 25 36 9 7 4 20 0 76 14 92
2011 ED 32 46 8 4 2 5 2 85 6 84
2011 ED-01 32 44 11 3 3 5 3 82 7 66
2008 ED 34 31 6 8 9 8 3 74 19 64
2008 ED-01 35 30 5 8 11 11 0 73 21 37
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 53 19 8 10 8 1 0 73 19 110
2017 ED-01 51 18 8 12 11 1 0 70 22 78
2017 ED-04 59 29 0 12 0 0 0 88 12 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 53 25 5 3 10 5 0 82 13 110
2017 ED-01 52 23 1 4 13 6 0 81 18 78
2017 ED-04 59 32 10 0 0 0 0 90 0 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 23 45 13 9 6 3 0 70 16 111
2017 ED-01 21 42 15 13 8 1 0 64 21 79
2017 ED-04 29 61 10 0 0 0 0 90 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 16 34 9 18 22 1 0 51 40 111
2017 ED-01 15 29 10 18 28 0 0 44 46 79
2017 ED-04 10 61 10 10 10 0 0 71 20 10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 14 14 11 21 37 0 2 30 59 110
2017 ED-01 14 15 10 21 38 0 1 30 60 78
2017 ED-04 0 10 32 20 39 0 0 10 59 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 23 33 20 14 9 0 1 57 23 111
2017 ED-01 23 34 16 13 13 0 1 58 26 79
2017 ED-04 20 10 39 32 0 0 0 29 32 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 42 33 13 6 5 1 2 76 10 110
2017 ED-01 40 33 15 5 3 1 3 76 8 78
2017 ED-04 10 49 22 10 10 0 0 59 20 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 34 23 18 9 13 1 2 59 22 111
2017 ED-01 30 23 20 8 16 0 3 54 25 79
2017 ED-04 29 20 22 20 10 0 0 49 29 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 58 15 4 6 2 0 15 86 10 111
2017 ED-01 57 16 5 7 3 0 13 84 10 79
2017 ED-04 39 29 0 20 0 0 12 78 22 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 31 33 21 9 6 0 1 64 15 111
2017 ED-01 32 28 23 10 7 0 1 60 17 79
2017 ED-04 22 39 10 20 10 0 0 61 29 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 22 30 27 8 11 1 1 53 19 111
2017 ED-01 20 25 29 10 13 1 1 47 24 79
2017 ED-04 29 32 29 0 10 0 0 61 10 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 29 23 26 12 8 1 1 53 21 111
2017 ED-01 28 19 28 13 10 1 1 48 24 79
2017 ED-04 20 20 39 22 0 0 0 39 22 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 33 30 16 7 11 1 2 65 19 111
2017 ED-01 30 29 18 6 13 1 3 62 20 79
2017 ED-04 20 29 20 32 0 0 0 49 32 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 34 30 17 11 5 0 3 65 17 110
2017 ED-01 29 36 15 11 6 0 3 67 17 78
2017 ED-04 20 10 29 32 10 0 0 29 41 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 31 25 23 11 9 0 1 57 20 111
2017 ED-01 29 26 23 9 13 0 1 55 22 79
2017 ED-04 22 29 20 29 0 0 0 51 29 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 63 14 7 9 4 0 2 79 14 111
2017 ED-01 57 16 9 13 4 0 1 74 17 79
2017 ED-04 90 0 0 0 10 0 0 90 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 38 33 11 7 10 0 1 72 17 111
2017 ED-01 30 37 10 9 13 0 1 68 22 79
2017 ED-04 39 29 10 12 10 0 0 68 22 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 49 24 9 8 10 0 0 73 18 111
2017 ED-01 43 24 11 11 10 0 0 67 22 79
2017 ED-04 51 29 0 0 20 0 0 80 20 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 48 16 4 5 1 0 26 88 7 110
2017 ED-01 47 17 1 4 1 0 30 91 7 78
2017 ED-04 41 29 20 10 0 0 0 71 10 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 64 16 8 2 2 1 8 87 4 110
2017 ED-01 61 18 9 1 1 0 9 87 3 78
2017 ED-04 80 0 0 0 10 10 0 89 11 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 56 18 6 6 9 1 4 77 16 111
2017 ED-01 54 22 5 5 10 1 3 79 16 79
2017 ED-04 51 10 20 0 10 0 10 68 11 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 43 34 11 8 2 0 2 79 10 111
2017 ED-01 39 36 13 10 3 0 0 75 13 79
2017 ED-04 61 20 10 0 0 0 10 89 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 13 29 38 13 6 1 0 43 19 111
2017 ED-01 11 29 37 15 6 1 0 41 22 79
2017 ED-04 10 12 49 20 10 0 0 22 29 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 7 25 41 19 8 0 0 27 32 110
2017 ED-01 8 27 40 18 8 0 0 26 35 78
2017 ED-04 10 39 41 10 0 0 0 10 49 10
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 21 15 15 14 33 1 1 21 79 111
2017 ED-01 19 16 18 15 30 1 0 19 81 79
2017 ED-04 41 10 0 10 39 0 0 41 59 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 ED 32 85
2017 ED-01 32 63

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ED 66 85
2017 ED-01 62 63

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ED 13 85
2017 ED-01 13 63

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 ED 32 85
2017 ED-01 32 63

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 ED 5 85
2017 ED-01 6 63

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 ED 40 85
2017 ED-01 43 63

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 ED 5 30 19 10 4 33 83
2017 ED-01 7 28 20 8 5 33 61

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 10 25 10 17 34 0 3 36 53 86
2017 ED-01 8 21 13 21 35 0 3 30 57 63

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ED 7 7 9 23 48 1 5 15 75 86
2017 ED-01 6 5 9 25 48 2 5 12 78 63
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