2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 47 7 3 3 0 0 87 7 30
2014 EC 34 45 15 6 0 0 0 79 6 47
2011 EC 36 44 13 5 2 0 0 80 7 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 47 13 13 0 0 0 73 13 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 33 7 3 0 0 0 90 3 30
2014 EC 62 34 4 0 0 0 0 96 0 47
2011 EC 60 27 5 4 2 2 0 89 6 55
2011 EC-02 30 30 20 20 0 0 0 60 20 10
2011 EC-04 50 50 0 0 0 0 0 100 0 12
2011 EC-06 60 40 0 0 0 0 0 100 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 53 30 7 10 0 0 0 83 10 30
2014 EC 43 28 15 11 4 0 0 70 15 47
2011 EC 45 38 13 2 2 0 0 84 4 55
2011 EC-02 30 20 40 10 0 0 0 50 10 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 37 13 13 0 0 0 73 13 30
2014 EC 21 36 17 9 17 0 0 57 26 47
2011 EC 35 33 16 9 4 4 0 70 13 55
2011 EC-02 30 20 50 0 0 0 0 50 0 10
2011 EC-04 25 42 25 8 0 0 0 67 8 12
2011 EC-06 40 40 0 10 10 0 0 80 20 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 53 7 13 0 0 0 80 13 30
2014 EC 23 34 19 6 17 0 0 57 23 47
2011 EC 35 38 11 11 4 2 0 74 15 55
2011 EC-02 40 20 30 10 0 0 0 60 10 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 30 50 0 10 10 0 0 80 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 23 7 17 7 3 0 69 24 30
2014 EC 32 19 15 13 17 4 0 53 31 47
2011 EC 29 27 13 15 9 5 2 61 25 55
2011 EC-02 30 20 20 20 10 0 0 50 30 10
2011 EC-04 33 33 17 8 0 8 0 73 9 12
2011 EC-06 40 10 10 20 20 0 0 50 40 10
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 30 10 7 7 3 0 76 14 30
2014 EC 38 32 13 15 2 0 0 70 17 47
2011 EC 42 33 9 11 0 4 2 79 12 55
2011 EC-02 40 30 10 10 0 10 0 78 11 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 50 30 10 10 0 0 0 80 10 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 27 7 3 10 3 0 79 14 30
2014 EC 36 32 11 13 9 0 0 68 21 47
2011 EC 37 43 7 9 0 4 0 83 10 54
2011 EC-02 50 20 20 0 0 10 0 78 0 10
2011 EC-04 42 42 8 8 0 0 0 83 8 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 23 10 7 0 0 0 83 7 30
2014 EC 45 30 9 6 11 0 0 74 17 47

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 37 17 10 7 7 0 64 18 30
2014 EC 21 32 19 13 9 6 0 57 23 47
2011 EC 18 38 20 16 2 5 0 60 19 55
2011 EC-02 20 50 30 0 0 0 0 70 0 10
2011 EC-04 17 17 33 25 0 8 0 36 27 12
2011 EC-06 30 40 10 10 10 0 0 70 20 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 50 10 13 7 3 0 69 21 30
2014 EC 21 36 13 15 13 2 0 59 28 47
2011 EC 15 45 22 11 4 4 0 62 15 55
2011 EC-02 20 50 20 10 0 0 0 70 10 10
2011 EC-04 8 42 33 17 0 0 0 50 17 12
2011 EC-06 20 40 30 0 10 0 0 60 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 40 13 23 7 7 0 54 32 30
2014 EC 6 30 26 17 17 4 0 38 36 47
2011 EC 9 44 18 16 7 5 0 56 25 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 8 58 17 17 0 0 0 67 17 12
2011 EC-06 0 50 20 20 10 0 0 50 30 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 37 17 13 7 10 0 59 22 30
2014 EC 11 36 17 17 17 2 0 48 35 47
2011 EC 16 36 18 15 9 5 0 56 25 55
2011 EC-02 20 30 40 10 0 0 0 50 10 10
2011 EC-04 8 42 42 0 8 0 0 50 8 12
2011 EC-06 30 30 0 30 10 0 0 60 40 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 27 13 23 7 10 0 52 33 30
2014 EC 2 36 21 17 21 2 0 39 39 47
2011 EC 13 36 13 20 13 5 0 52 35 55
2011 EC-02 20 40 20 20 0 0 0 60 20 10
2011 EC-04 25 25 8 33 8 0 0 50 42 12
2011 EC-06 10 30 20 20 20 0 0 40 40 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 43 13 13 3 0 0 70 17 30
2014 EC 28 32 15 11 15 0 0 60 26 47
2011 EC 33 45 9 4 9 0 0 78 13 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 17 8 0 0 0 75 8 12
2011 EC-06 20 70 0 0 10 0 0 90 10 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 45 21 10 0 0 0 69 10 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 17 17 23 3 13 3 48 32 30
2014 EC 2 13 26 26 21 13 0 17 54 47

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 27 10 13 0 0 0 77 13 30
2014 EC 36 40 6 6 11 0 0 77 17 47
2011 EC 47 40 4 5 2 2 0 89 7 55
2011 EC-02 30 40 20 0 0 10 0 78 0 10
2011 EC-04 58 33 0 8 0 0 0 92 8 12
2011 EC-06 80 10 0 10 0 0 0 90 10 10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 EC 19 50 6 6 6 0 13 79 14 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 33 20 0 10 0 3 69 10 30
2014 EC 11 47 17 19 6 0 0 57 26 47
2011 EC 36 38 9 9 5 2 0 76 15 55
2011 EC-02 40 30 20 10 0 0 0 70 10 10
2011 EC-04 25 42 8 17 8 0 0 67 25 12
2011 EC-06 30 50 0 10 10 0 0 80 20 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 40 7 13 13 10 0 63 30 30
2014 EC 13 28 13 30 11 6 0 43 43 47
2011 EC 22 35 11 11 11 11 0 63 24 55
2011 EC-02 10 20 0 40 20 10 0 33 67 10
2011 EC-04 17 25 25 17 0 17 0 50 20 12
2011 EC-06 20 60 10 0 10 0 0 80 10 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 30 7 33 13 0 0 47 47 30
2014 EC 9 40 17 23 11 0 0 49 34 47
2011 EC 33 45 9 7 2 2 2 81 9 55
2011 EC-02 20 30 20 20 0 10 0 56 22 10
2011 EC-04 25 50 8 8 8 0 0 75 17 12
2011 EC-06 40 50 0 10 0 0 0 90 10 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 30 0 0 7 0 0 93 7 30
2014 EC 53 34 4 6 2 0 0 87 9 47
2011 EC 62 25 8 4 2 0 0 87 6 53
2011 EC-02 30 30 30 10 0 0 0 60 10 10
2011 EC-04 50 33 8 8 0 0 0 83 8 12
2011 EC-06 90 10 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 77 20 0 0 3 0 0 97 3 30
2014 EC 49 40 6 2 2 0 0 89 4 47
2011 EC 65 25 4 5 0 0 0 91 5 55
2011 EC-02 40 30 20 10 0 0 0 70 10 10
2011 EC-04 50 42 0 8 0 0 0 92 8 12
2011 EC-06 90 10 0 0 0 0 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 47 13 10 13 0 0 63 23 30
2014 EC 11 32 9 23 21 4 0 44 47 47
2011 EC 24 35 13 13 5 9 2 65 20 55
2011 EC-02 10 30 10 20 10 20 0 50 38 10
2011 EC-04 17 25 17 42 0 0 0 42 42 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 30 20 17 10 0 3 52 28 30
2014 EC 13 26 11 21 28 2 0 39 50 47
2011 EC 16 33 15 11 18 5 2 53 31 55
2011 EC-02 10 10 20 20 30 10 0 22 56 10
2011 EC-04 8 33 25 17 17 0 0 42 33 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 33 10 13 0 0 0 77 13 30
2014 EC 21 40 9 19 11 0 0 62 30 47
2011 EC 33 44 5 13 4 0 2 78 17 55
2011 EC-02 40 20 10 20 10 0 0 60 30 10
2011 EC-04 33 58 0 8 0 0 0 92 8 12
2011 EC-06 30 60 0 0 10 0 0 90 10 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 33 10 3 3 0 0 83 7 30
2014 EC 34 40 4 11 11 0 0 74 21 47

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 27 10 20 0 0 0 70 20 30
2014 EC 30 43 15 4 9 0 0 72 13 47
2011 EC 40 36 16 2 2 0 4 79 4 55
2011 EC-02 50 30 20 0 0 0 0 80 0 10
2011 EC-04 33 25 33 0 0 0 8 64 0 12
2011 EC-06 40 40 0 0 10 0 10 89 11 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 40 13 17 3 0 0 67 20 30

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 23 7 7 3 0 0 83 10 30
2014 EC 45 26 17 6 4 0 2 72 11 47
2011 EC 33 42 9 5 5 2 4 79 12 55
2011 EC-02 10 60 10 10 0 10 0 78 11 10
2011 EC-04 42 42 8 0 8 0 0 83 8 12
2011 EC-06 50 30 10 0 10 0 0 80 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 20 17 23 13 3 7 41 41 30
2014 EC 13 11 4 30 26 0 15 28 67 46
2011 EC 9 18 7 25 25 4 11 32 60 55
2011 EC-02 10 10 10 40 0 10 20 29 57 10
2011 EC-04 8 25 8 33 17 0 8 36 55 12
2011 EC-06 0 10 0 10 70 0 10 11 89 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 43 23 13 0 0 0 63 13 30
2014 EC 26 45 17 9 2 0 2 72 11 47
2011 EC 24 40 25 5 4 2 0 65 9 55
2011 EC-02 30 60 10 0 0 0 0 90 0 10
2011 EC-04 25 67 8 0 0 0 0 92 0 12
2011 EC-06 10 40 40 0 10 0 0 50 10 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 20 10 0 0 7 3 89 0 30
2014 EC 55 23 2 9 2 4 4 86 12 47
2011 EC 40 24 5 11 5 11 4 74 19 55
2011 EC-02 50 20 10 0 0 20 0 88 0 10
2011 EC-04 33 42 8 8 0 8 0 82 9 12
2011 EC-06 40 10 0 20 30 0 0 50 50 10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 23 37 40 30
2014 EC 49 17 34 47
2011 EC 38 38 24 55
2011 EC-02 50 30 20 10
2011 EC-04 42 25 33 12
2011 EC-06 40 50 10 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 EC 4 30 48 13 9999 4 23
2011 EC 0 52 29 10 9999 10 21
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 60 7 0 0 0 0 93 0 30
2014 EC 32 53 6 6 2 0 0 85 9 47
2011 EC 53 29 11 4 0 4 0 85 4 55
2011 EC-02 50 20 30 0 0 0 0 70 0 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 70 20 0 10 0 0 0 90 10 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 60 10 3 3 0 0 83 7 30
2014 EC 23 49 15 11 0 2 0 74 11 47
2011 EC 44 49 4 2 2 0 0 93 4 55
2011 EC-02 40 60 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 50 40 0 0 10 0 0 90 10 10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 20 53 13 7 3 3 21 21 30
2014 EC 9 26 45 15 2 0 4 18 36 47
2011 EC 7 24 31 31 4 2 2 36 32 55
2011 EC-02 0 20 50 20 10 0 0 30 20 10
2011 EC-04 0 33 17 50 0 0 0 50 33 12
2011 EC-06 20 20 40 20 0 0 0 20 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 23 30 20 7 0 0 27 43 30
2014 EC 15 19 30 32 2 0 2 35 35 47
2011 EC 9 13 25 33 16 2 2 51 23 55
2011 EC-02 0 10 30 30 30 0 0 60 10 10
2011 EC-04 0 25 17 42 17 0 0 58 25 12
2011 EC-06 20 10 30 20 20 0 0 40 30 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 37 37 10 7 0 0 17 47 30
2014 EC 21 38 21 11 4 0 4 16 62 47
2011 EC 22 27 36 7 4 2 2 11 51 55
2011 EC-02 10 30 50 0 10 0 0 10 40 10
2011 EC-04 17 0 50 25 8 0 0 33 17 12
2011 EC-06 20 70 10 0 0 0 0 0 90 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 3 38 41 14 0 0 55 7 29
2014 EC 11 4 43 30 9 0 4 40 16 47
2011 EC 7 18 27 25 18 4 0 45 26 55
2011 EC-02 0 20 30 20 20 10 0 44 22 10
2011 EC-04 8 17 25 33 17 0 0 50 25 12
2011 EC-06 10 0 60 20 10 0 0 30 10 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 40 20 7 13 0 3 21 59 30
2014 EC 26 34 28 9 2 0 2 11 61 47
2011 EC 11 20 44 11 7 2 5 20 33 55
2011 EC-02 10 0 50 20 10 0 10 33 11 10
2011 EC-04 0 17 58 8 17 0 0 25 17 12
2011 EC-06 0 20 70 10 0 0 0 10 20 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 27 20 17 7 0 7 25 54 30
2014 EC 21 15 38 17 6 0 2 24 37 47
2011 EC 16 18 35 15 9 4 4 25 37 55
2011 EC-02 10 30 20 20 20 0 0 40 40 10
2011 EC-04 8 25 50 8 8 0 0 17 33 12
2011 EC-06 20 10 40 20 10 0 0 30 30 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 30 33 20 7 3 0 28 38 30
2014 EC 17 30 32 6 9 2 4 16 50 47

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 40 7 13 3 3 0 76 17 30
2014 EC 32 30 9 13 15 2 0 63 28 47

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 27 7 10 0 0 0 83 10 30
2014 EC 47 26 17 6 4 0 0 72 11 47

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 33 7 3 7 3 0 83 10 30
2014 EC 38 43 2 9 4 4 0 84 13 47

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 43 7 13 0 0 0 80 13 30
2014 EC 43 28 11 4 11 4 0 73 16 47
2011 EC 36 44 9 2 5 4 0 83 8 55
2011 EC-02 20 80 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 30 50 10 0 10 0 0 80 10 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 37 3 10 0 0 0 87 10 30
2014 EC 43 30 17 6 4 0 0 72 11 47
2011 EC 45 36 7 4 4 4 0 85 8 55
2011 EC-02 50 40 0 10 0 0 0 90 10 10
2011 EC-04 42 50 8 0 0 0 0 92 0 12
2011 EC-06 60 30 0 0 10 0 0 90 10 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 33 13 13 3 3 3 68 18 30
2014 EC 23 34 17 11 11 2 2 60 22 47

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 53 3 0 0 0 0 97 0 30
2014 EC 40 40 0 6 9 4 0 84 16 47
2011 EC 44 44 7 0 2 4 0 91 2 55
2011 EC-02 20 70 10 0 0 0 0 90 0 10
2011 EC-04 67 17 8 0 0 8 0 91 0 12
2011 EC-06 60 30 0 0 10 0 0 90 10 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 47 7 7 0 0 0 87 7 30
2014 EC 47 26 2 13 6 6 0 77 20 47
2011 EC 42 33 5 13 4 0 4 77 17 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 8 17 0 0 0 75 17 12
2011 EC-06 70 20 0 0 10 0 0 90 10 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 30 17 13 3 0 0 67 17 30
2014 EC 30 32 19 6 11 2 0 63 17 47
2011 EC 18 40 20 9 9 4 0 60 19 55
2011 EC-02 20 40 30 10 0 0 0 60 10 10
2011 EC-04 33 33 17 8 8 0 0 67 17 12
2011 EC-06 20 40 10 20 10 0 0 60 30 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 3 17 33 10 3 3 36 46 30
2014 EC 15 19 13 23 21 9 0 37 49 47
2011 EC 7 11 22 24 16 16 4 23 50 55
2011 EC-02 30 0 30 20 10 10 0 33 33 10
2011 EC-04 8 0 25 33 8 17 8 11 56 12
2011 EC-06 0 20 20 40 10 10 0 22 56 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 57 3 23 0 0 0 73 23 30
2014 EC 19 68 2 6 4 0 0 87 11 47
2011 EC 38 57 2 4 0 0 0 94 4 53
2011 EC-02 30 70 0 0 0 0 0 100 0 10
2011 EC-04 42 58 0 0 0 0 0 100 0 12
2011 EC-06 40 50 0 10 0 0 0 90 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 47 13 17 3 0 0 67 20 30
2014 EC 45 40 4 6 4 0 0 85 11 47
2011 EC 36 36 5 13 7 0 2 74 20 55
2011 EC-02 20 60 0 10 10 0 0 80 20 10
2011 EC-04 25 67 0 8 0 0 0 92 8 12
2011 EC-06 50 30 10 0 10 0 0 80 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 43 7 13 0 0 0 80 13 30
2014 EC 47 40 9 4 0 0 0 87 4 47

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 80 10 3 7 0 0 0 90 7 30
2014 EC 77 15 6 0 2 0 0 91 2 47
2011 EC 85 13 2 0 0 0 0 98 0 53
2011 EC-02 90 10 0 0 0 0 0 100 0 10
2011 EC-04 83 17 0 0 0 0 0 100 0 12
2011 EC-06 90 10 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 20 7 3 0 0 0 90 3 30
2014 EC 66 21 0 9 4 0 0 87 13 47
2011 EC 60 28 4 0 8 0 0 89 8 53
2011 EC-02 60 40 0 0 0 0 0 100 0 10
2011 EC-04 75 8 8 0 8 0 0 83 8 12
2011 EC-06 60 20 10 0 10 0 0 80 10 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 87 3 7 0 0 0 3 93 0 30
2014 EC 85 6 0 0 6 0 2 93 7 47
2011 EC 80 9 2 2 4 2 2 92 6 55
2011 EC-02 100 0 0 0 0 0 0 100 0 10
2011 EC-04 92 0 0 8 0 0 0 92 8 12
2011 EC-06 80 10 10 0 0 0 0 90 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 93 0 3 0 0 0 3 97 0 30
2014 EC 85 6 2 0 4 0 2 93 4 47
2011 EC 82 11 2 2 2 0 2 94 4 55
2011 EC-02 100 0 0 0 0 0 0 100 0 10
2011 EC-04 92 0 8 0 0 0 0 92 0 12
2011 EC-06 70 30 0 0 0 0 0 100 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 73 13 3 0 0 0 10 96 0 30
2014 EC 74 13 2 2 6 0 2 89 9 47

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 77 10 3 0 3 0 7 93 4 30
2014 EC 72 15 4 0 2 4 2 93 2 46
2011 EC 78 13 2 0 2 4 2 96 2 55
2011 EC-02 70 10 10 0 0 10 0 89 0 10
2011 EC-04 75 17 0 0 0 8 0 100 0 12
2011 EC-06 100 0 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 EC 30 70 47

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 EC 57 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 EC 43 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 EC 0 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 EC 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 EC 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 EC 36 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 EC 71 14

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 EC 0 14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 EC 57 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 EC 36 14

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 EC 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 EC 0 13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 EC 38 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 EC 62 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 EC 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 EC 62 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 10 27 17 3 20 7 36 27 30
2014 EC 6 11 17 11 13 32 11 30 41 47

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 27 20 23 0 10 0 52 26 30
2014 EC 15 26 21 13 13 13 0 46 29 47
2011 EC 20 42 16 5 4 13 0 71 10 55
2011 EC-02 10 30 30 0 0 30 0 57 0 10
2011 EC-04 25 33 17 17 0 8 0 64 18 12
2011 EC-06 20 40 20 0 10 10 0 67 11 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 23 20 0 3 30 10 61 6 30
2014 EC 9 9 21 0 11 45 6 35 22 47

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 33 23 3 0 10 3 69 4 30
2014 EC 28 26 17 6 11 13 0 61 20 47
2011 EC 33 33 19 4 2 9 0 73 6 54
2011 EC-02 20 30 30 0 0 20 0 63 0 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 EC 11 89 47

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 55 7 10 3 3 0 79 14 29
2014 EC 40 40 6 9 2 0 2 83 11 47
2011 EC 35 45 2 7 2 4 5 88 10 55
2011 EC-02 10 30 0 20 10 10 20 57 43 10
2011 EC-04 50 33 8 8 0 0 0 83 8 12
2011 EC-06 20 80 0 0 0 0 0 100 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 20 20 10 0 27 7 55 15 30
2014 EC 6 11 34 9 9 21 11 25 25 47
2011 EC 2 18 24 9 9 27 11 32 29 55
2011 EC-02 10 0 30 10 0 20 30 20 20 10
2011 EC-04 0 17 33 0 17 33 0 25 25 12
2011 EC-06 0 30 10 10 10 30 10 50 33 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 37 7 7 0 7 0 86 7 30
2014 EC 40 23 17 4 0 11 4 75 5 47
2011 EC 42 24 13 5 0 13 4 78 7 55
2011 EC-02 20 10 20 0 0 30 20 60 0 10
2011 EC-04 58 17 8 0 0 17 0 90 0 12
2011 EC-06 30 40 10 20 0 0 0 70 20 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 37 17 3 0 7 0 79 4 30
2014 EC 28 32 21 4 0 11 4 70 5 47
2011 EC 31 27 7 13 2 16 4 73 18 55
2011 EC-02 20 10 20 0 0 30 20 60 0 10
2011 EC-04 42 17 17 8 0 17 0 70 10 12
2011 EC-06 30 20 0 50 0 0 0 50 50 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 13 3 10 0 3 0 86 10 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 23 0 0 7 3 0 93 7 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 47 17 13 0 3 0 69 14 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 43 23 17 7 0 0 53 23 30

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 27 17 10 20 0 0 53 30 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 13 33 17 20 0 0 30 37 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 33 30 3 7 0 0 60 10 30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 23 17 17 23 0 0 43 40 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 37 3 3 7 0 10 85 11 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 23 23 17 13 0 0 47 30 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 30 20 10 7 0 0 63 17 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 23 33 17 3 0 0 47 20 30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 33 20 17 0 3 0 62 17 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 20 20 10 3 0 0 67 13 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 40 7 7 0 0 0 87 7 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 21 3 0 3 0 3 93 4 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 23 3 3 0 0 0 93 3 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 17 10 7 0 0 0 83 7 30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 13 10 0 0 0 10 89 0 30

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 79 14 7 0 0 0 0 93 0 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 53 27 7 7 7 0 0 80 13 30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 20 17 0 3 0 3 79 3 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 33 47 3 10 0 0 40 13 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 23 50 13 7 0 3 21 28 30
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 27 20 3 20 3 0 28 72 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 33 21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 43 21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 19 21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 38 21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 10 21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 24 21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 5 37 26 16 5 11 19

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 33 5 24 24 0 10 42 53 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 5 10 28 43 5 10 6 83 21
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