2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 32 3 3 0 0 0 94 3 124
2017 Scientific and Professional 32 48 8 8 4 0 0 79 13 853
2017 Administration and Foreign Services 32 48 9 7 5 0 0 80 12 3506
2017 Technical 26 47 19 5 4 0 0 72 9 77
2017 Administrative Support 31 47 11 7 4 0 0 79 10 1011
2017 Operational 13 35 17 13 21 0 0 49 34 2569
2017 Other 36 41 11 9 4 0 0 77 12 113
2014 Executive 51 41 5 3 0 0 0 93 3 140
2014 Scientific and Professional 29 41 13 11 6 0 0 71 17 1016
2014 Administration and Foreign Services 31 46 10 8 5 0 0 78 12 4402
2014 Technical 36 36 16 5 6 1 0 73 11 74
2014 Administrative Support 30 45 13 8 4 0 0 75 12 1280
2014 Operational 15 39 19 13 14 0 0 54 27 3695
2014 Other 38 42 9 6 3 0 1 81 10 76

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 39 5 4 2 0 0 88 7 124
2017 Scientific and Professional 21 39 13 14 13 0 0 61 27 852
2017 Administration and Foreign Services 22 37 15 15 11 0 0 59 26 3501
2017 Technical 23 41 14 11 11 0 0 64 23 77
2017 Administrative Support 30 39 12 11 8 1 0 69 19 1010
2017 Operational 7 21 18 17 36 0 0 29 53 2562
2017 Other 36 36 18 8 3 0 0 71 11 113

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 21 2 1 0 0 0 97 1 124
2017 Scientific and Professional 52 36 8 3 1 0 0 88 4 853
2017 Administration and Foreign Services 52 37 7 3 1 0 0 89 4 3499
2017 Technical 54 36 10 0 0 0 0 90 0 76
2017 Administrative Support 56 33 7 3 1 0 0 89 4 1009
2017 Operational 34 38 14 7 7 0 0 72 14 2553
2017 Other 50 33 10 3 4 0 0 83 7 112
2014 Executive 81 16 2 1 1 0 0 96 1 140
2014 Scientific and Professional 54 34 8 4 1 0 0 87 5 1012
2014 Administration and Foreign Services 59 30 6 2 1 0 0 90 4 4396
2014 Technical 57 32 7 3 1 0 0 89 4 74
2014 Administrative Support 63 28 7 2 1 0 0 91 2 1279
2014 Operational 44 34 13 4 5 0 0 78 9 3690
2014 Other 66 21 10 1 1 0 0 87 3 74

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 27 4 2 0 0 0 94 2 122
2017 Scientific and Professional 37 44 10 6 3 0 0 81 9 853
2017 Administration and Foreign Services 38 44 10 5 3 0 0 82 8 3492
2017 Technical 37 45 11 5 1 0 0 82 6 76
2017 Administrative Support 44 40 9 4 3 0 0 84 7 1009
2017 Operational 22 41 18 9 10 0 0 64 19 2542
2017 Other 43 43 5 5 4 0 0 86 9 112
2014 Executive 60 34 4 1 1 0 0 94 2 139
2014 Scientific and Professional 35 42 13 7 2 0 0 77 9 1013
2014 Administration and Foreign Services 40 42 9 5 3 0 0 83 8 4397
2014 Technical 49 31 13 3 5 0 0 79 8 74
2014 Administrative Support 43 39 10 4 3 0 0 82 7 1280
2014 Operational 28 45 15 6 6 0 0 73 12 3686
2014 Other 58 30 8 2 1 0 0 88 4 76

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 40 6 10 4 0 1 80 14 124
2017 Scientific and Professional 21 30 22 14 12 1 0 52 26 852
2017 Administration and Foreign Services 18 32 22 15 12 1 0 50 27 3502
2017 Technical 19 36 24 11 10 0 0 55 21 77
2017 Administrative Support 32 34 16 10 8 0 0 66 17 1009
2017 Operational 9 23 20 20 28 0 0 31 48 2561
2017 Other 47 22 21 4 2 3 2 72 6 112
2014 Executive 46 31 15 6 2 0 0 77 9 140
2014 Scientific and Professional 15 29 22 17 16 1 0 44 33 1016
2014 Administration and Foreign Services 18 36 19 15 11 1 0 54 26 4406
2014 Technical 27 41 15 9 9 0 0 68 18 74
2014 Administrative Support 27 33 18 12 9 1 0 61 22 1280
2014 Operational 12 30 22 18 17 1 0 43 35 3700
2014 Other 40 36 12 6 6 0 0 76 12 75

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 40 7 6 5 0 1 83 11 124
2017 Scientific and Professional 21 35 19 15 10 0 0 56 25 852
2017 Administration and Foreign Services 19 37 19 16 9 0 0 56 25 3501
2017 Technical 23 41 16 9 11 0 0 64 20 77
2017 Administrative Support 33 36 16 10 5 0 0 69 15 1006
2017 Operational 8 25 22 20 24 0 0 34 45 2561
2017 Other 46 30 13 4 4 3 1 78 8 112
2014 Executive 48 34 9 7 1 0 0 83 9 140
2014 Scientific and Professional 15 32 21 18 14 0 0 47 32 1015
2014 Administration and Foreign Services 19 38 18 15 10 0 0 58 25 4401
2014 Technical 30 44 14 3 8 0 0 74 11 73
2014 Administrative Support 27 35 17 12 8 0 0 63 20 1282
2014 Operational 12 31 24 18 15 0 0 43 33 3695
2014 Other 39 34 14 9 4 0 0 73 13 75

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 20 13 9 7 2 3 70 17 124
2017 Scientific and Professional 22 25 20 15 12 5 0 50 29 852
2017 Administration and Foreign Services 23 26 21 15 11 4 0 51 27 3495
2017 Technical 24 22 29 9 11 4 1 49 21 77
2017 Administrative Support 33 27 20 9 6 5 0 63 16 1010
2017 Operational 12 21 21 16 25 4 1 35 43 2563
2017 Other 32 24 13 8 9 10 3 66 20 112
2014 Executive 44 28 15 8 4 1 0 73 12 140
2014 Scientific and Professional 18 24 20 16 16 5 1 45 34 1014
2014 Administration and Foreign Services 23 27 20 14 12 4 1 52 27 4406
2014 Technical 29 21 18 15 14 4 0 51 30 74
2014 Administrative Support 29 27 17 10 11 5 1 60 23 1282
2014 Operational 15 24 23 16 18 4 1 41 35 3698
2014 Other 35 22 14 10 8 4 6 64 20 75
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 28 6 2 5 0 1 86 8 124
2017 Scientific and Professional 37 34 12 8 7 2 0 72 15 853
2017 Administration and Foreign Services 40 32 12 8 6 1 0 74 14 3504
2017 Technical 33 33 15 10 8 1 0 67 18 77
2017 Administrative Support 46 32 11 6 3 1 1 79 10 1012
2017 Operational 19 32 20 12 14 2 1 52 27 2570
2017 Other 48 33 9 2 5 3 1 84 6 111
2014 Executive 55 30 7 4 1 1 1 87 6 139
2014 Scientific and Professional 31 34 15 12 8 1 0 65 20 1015
2014 Administration and Foreign Services 39 32 13 8 6 1 0 73 14 4402
2014 Technical 46 28 11 6 7 1 1 76 13 74
2014 Administrative Support 43 30 12 8 5 1 1 75 13 1279
2014 Operational 21 33 21 12 10 2 0 56 23 3697
2014 Other 49 22 15 4 7 3 0 73 12 77

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 30 5 3 4 0 1 88 8 124
2017 Scientific and Professional 39 36 10 8 6 1 1 76 14 853
2017 Administration and Foreign Services 39 34 10 10 6 0 0 74 16 3496
2017 Technical 28 37 14 13 6 1 1 66 19 77
2017 Administrative Support 45 32 11 7 4 0 0 78 11 1011
2017 Operational 19 32 18 14 16 1 0 52 30 2568
2017 Other 45 28 10 8 4 3 1 76 13 113
2014 Executive 51 36 7 6 1 0 0 86 6 140
2014 Scientific and Professional 32 36 13 12 7 0 0 68 19 1015
2014 Administration and Foreign Services 37 35 10 10 6 0 0 73 17 4405
2014 Technical 47 30 7 8 5 1 0 79 14 74
2014 Administrative Support 41 32 10 10 6 0 0 74 16 1280
2014 Operational 20 35 20 14 11 1 0 55 25 3696
2014 Other 49 25 12 6 6 2 0 75 12 77

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 28 3 6 4 0 1 87 10 124
2017 Scientific and Professional 45 28 13 7 7 0 0 73 15 852
2017 Administration and Foreign Services 45 30 11 7 6 0 0 76 14 3496
2017 Technical 42 25 18 9 6 0 0 67 15 76
2017 Administrative Support 55 26 10 6 4 0 0 81 10 1007
2017 Operational 22 30 21 10 16 1 0 53 27 2564
2017 Other 58 22 11 3 4 1 2 82 7 113
2014 Executive 55 31 7 6 1 0 0 85 7 140
2014 Scientific and Professional 35 32 15 9 9 0 0 67 18 1015
2014 Administration and Foreign Services 45 31 11 7 6 0 0 76 13 4401
2014 Technical 39 41 6 7 7 0 0 80 14 74
2014 Administrative Support 51 27 11 7 5 0 0 78 11 1276
2014 Operational 23 34 22 10 10 1 1 58 20 3694
2014 Other 56 22 10 4 6 2 0 79 10 76

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 34 5 7 7 0 4 81 14 124
2017 Scientific and Professional 20 32 17 11 12 8 0 57 24 852
2017 Administration and Foreign Services 19 33 16 15 12 4 0 54 29 3504
2017 Technical 22 31 19 6 8 11 3 62 16 77
2017 Administrative Support 26 33 17 10 9 5 0 62 20 1012
2017 Operational 8 21 20 18 30 2 0 30 50 2567
2017 Other 31 39 9 8 2 9 2 78 12 113
2014 Executive 41 41 6 9 2 0 0 83 11 140
2014 Scientific and Professional 16 30 22 14 11 6 0 50 27 1016
2014 Administration and Foreign Services 19 35 16 15 11 4 0 56 27 4402
2014 Technical 25 37 12 7 5 15 0 72 14 74
2014 Administrative Support 26 34 16 11 8 4 0 63 20 1279
2014 Operational 10 25 21 19 22 3 0 36 42 3691
2014 Other 36 16 11 7 9 19 2 65 21 76

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 26 9 5 7 0 3 79 12 124
2017 Scientific and Professional 17 29 18 16 15 4 0 48 33 852
2017 Administration and Foreign Services 16 33 17 18 14 1 0 50 33 3499
2017 Technical 22 21 29 15 6 5 1 47 23 77
2017 Administrative Support 26 31 19 11 11 2 0 58 23 1012
2017 Operational 6 19 17 21 35 1 0 26 57 2566
2017 Other 31 38 17 8 2 3 2 72 10 112
2014 Executive 46 37 8 7 2 0 0 83 9 140
2014 Scientific and Professional 13 26 22 19 17 2 0 40 37 1015
2014 Administration and Foreign Services 17 32 19 18 13 2 0 49 32 4402
2014 Technical 23 35 20 8 7 7 0 62 16 74
2014 Administrative Support 23 31 18 15 11 2 0 55 27 1279
2014 Operational 9 23 20 20 27 1 0 32 48 3695
2014 Other 30 19 14 9 13 13 2 58 26 76

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 48 8 10 4 0 3 77 15 124
2017 Scientific and Professional 13 26 18 20 16 6 0 42 39 848
2017 Administration and Foreign Services 12 29 21 21 14 3 0 42 37 3498
2017 Technical 16 21 27 14 10 10 1 42 27 77
2017 Administrative Support 20 31 20 14 10 6 0 54 26 1009
2017 Operational 5 16 19 23 35 1 0 22 59 2564
2017 Other 27 32 18 12 3 6 3 65 16 112
2014 Executive 25 43 10 21 1 0 0 68 22 140
2014 Scientific and Professional 9 22 21 25 19 4 0 32 46 1016
2014 Administration and Foreign Services 11 29 20 22 15 3 0 42 38 4400
2014 Technical 16 31 16 19 8 9 0 52 30 74
2014 Administrative Support 20 28 19 18 12 4 0 49 31 1280
2014 Operational 6 20 22 24 27 2 0 26 52 3695
2014 Other 26 15 16 13 11 15 2 50 30 75

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 34 10 2 5 0 3 82 8 124
2017 Scientific and Professional 15 24 17 17 19 7 0 43 39 853
2017 Administration and Foreign Services 13 24 18 19 21 4 0 39 42 3499
2017 Technical 18 18 26 16 8 13 1 42 28 77
2017 Administrative Support 21 25 18 15 15 7 0 49 32 1011
2017 Operational 5 12 16 18 45 3 0 18 65 2568
2017 Other 22 31 22 9 8 7 2 58 19 112
2014 Executive 41 36 12 6 4 0 0 77 11 140
2014 Scientific and Professional 10 19 19 21 25 6 0 31 49 1013
2014 Administration and Foreign Services 13 23 19 20 20 5 0 37 43 4402
2014 Technical 23 19 18 14 11 15 0 50 29 74
2014 Administrative Support 19 22 18 18 18 5 0 43 38 1279
2014 Operational 6 15 19 19 36 5 0 22 57 3692
2014 Other 23 17 18 12 16 12 2 46 33 76

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 52 8 6 3 0 2 82 9 123
2017 Scientific and Professional 15 27 19 19 15 4 0 44 36 850
2017 Administration and Foreign Services 12 30 17 21 19 1 0 42 41 3498
2017 Technical 17 25 28 15 8 6 1 46 24 77
2017 Administrative Support 19 32 16 16 15 3 0 52 32 1011
2017 Operational 5 16 16 22 40 1 0 21 63 2566
2017 Other 28 29 18 9 6 9 2 63 16 112
2014 Executive 30 49 10 11 1 0 0 79 11 139
2014 Scientific and Professional 9 26 20 21 20 3 0 37 43 1016
2014 Administration and Foreign Services 10 30 18 22 18 1 0 41 41 4401
2014 Technical 18 33 18 17 8 6 0 54 26 74
2014 Administrative Support 18 30 16 18 16 2 0 49 35 1279
2014 Operational 6 19 19 23 31 1 0 25 55 3694
2014 Other 22 26 18 10 14 8 2 54 26 76
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 47 11 9 2 0 0 78 12 123
2017 Scientific and Professional 18 36 17 14 14 0 0 55 28 854
2017 Administration and Foreign Services 19 36 16 16 12 0 0 56 28 3504
2017 Technical 19 36 15 19 10 1 0 56 29 77
2017 Administrative Support 29 39 13 10 8 0 0 68 18 1010
2017 Operational 7 19 17 21 35 0 0 26 57 2565
2017 Other 34 38 17 7 2 0 2 73 9 113
2014 Executive 32 39 14 9 5 0 0 72 14 139
2014 Scientific and Professional 14 33 17 21 15 0 0 47 36 1015
2014 Administration and Foreign Services 18 36 16 17 12 0 0 55 29 4400
2014 Technical 22 35 19 18 6 0 0 57 24 74
2014 Administrative Support 27 35 14 13 10 0 0 62 23 1280
2014 Operational 7 24 21 22 26 0 0 31 49 3694
2014 Other 38 30 10 8 10 1 2 71 19 76

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 40 4 4 0 0 0 92 4 123
2017 Scientific and Professional 30 42 12 11 5 0 0 72 16 852
2017 Administration and Foreign Services 26 45 12 11 5 0 0 72 16 3504
2017 Technical 32 37 11 13 8 0 0 68 20 76
2017 Administrative Support 34 44 12 7 3 0 0 79 10 1011
2017 Operational 12 36 20 17 14 0 0 49 31 2564
2017 Other 32 42 14 7 5 0 0 74 12 113

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 55 6 12 5 1 1 77 17 124
2017 Scientific and Professional 8 21 17 22 20 11 2 32 48 850
2017 Administration and Foreign Services 7 22 17 24 19 10 1 33 48 3500
2017 Technical 14 11 11 19 25 16 4 31 55 77
2017 Administrative Support 11 21 18 20 15 14 2 37 42 1010
2017 Operational 3 11 17 23 42 3 1 14 69 2561
2017 Other 19 20 19 18 5 20 1 48 28 113
2014 Executive 21 48 12 13 4 1 0 71 17 140
2014 Scientific and Professional 7 19 17 25 23 8 1 29 52 1016
2014 Administration and Foreign Services 8 22 17 24 20 8 2 33 48 4402
2014 Technical 11 14 19 19 14 23 0 32 43 74
2014 Administrative Support 9 22 18 22 17 11 1 35 45 1279
2014 Operational 4 14 19 27 31 4 1 19 61 3698
2014 Other 20 17 26 9 9 14 5 45 22 77

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 38 9 5 5 0 1 81 10 124
2017 Scientific and Professional 34 36 12 11 6 0 0 71 17 854
2017 Administration and Foreign Services 34 37 12 10 7 0 0 72 16 3502
2017 Technical 25 36 22 10 6 0 0 62 16 77
2017 Administrative Support 42 37 10 5 5 0 0 79 11 1012
2017 Operational 16 31 18 16 18 1 0 47 35 2569
2017 Other 38 32 12 10 5 1 3 73 15 113
2014 Executive 43 33 13 7 3 1 0 77 10 140
2014 Scientific and Professional 26 38 16 12 8 0 0 64 20 1014
2014 Administration and Foreign Services 35 37 11 10 7 0 0 72 16 4405
2014 Technical 30 42 14 6 7 0 1 73 13 73
2014 Administrative Support 39 35 12 7 6 0 1 75 13 1280
2014 Operational 17 34 21 15 13 1 0 51 28 3696
2014 Other 45 32 10 4 7 2 1 79 11 77

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 45 7 6 3 0 2 84 9 119
2017 Scientific and Professional 27 34 16 17 3 0 4 63 20 148
2017 Administration and Foreign Services 20 39 15 14 6 2 4 63 21 940
2017 Administrative Support 4 64 3 0 29 0 0 68 29 14
2017 Operational 11 37 20 17 14 0 0 49 31 405
2014 Executive 35 46 8 7 3 1 0 82 10 136
2014 Scientific and Professional 18 40 20 12 6 1 3 60 19 164
2014 Administration and Foreign Services 22 39 14 12 6 2 3 65 20 1207
2014 Administrative Support 16 47 13 16 6 0 2 65 22 25
2014 Operational 10 36 22 18 13 1 0 47 31 570

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 49 5 8 5 0 1 83 12 124
2017 Scientific and Professional 24 38 14 14 9 1 0 63 23 852
2017 Administration and Foreign Services 20 37 14 18 10 1 0 58 28 3500
2017 Technical 31 31 15 9 13 0 1 63 22 77
2017 Administrative Support 23 37 14 16 8 2 1 61 25 1008
2017 Operational 5 21 17 26 29 0 1 26 56 2566
2017 Other 44 34 9 6 3 2 1 81 10 112
2014 Executive 33 51 7 7 1 1 1 85 8 140
2014 Scientific and Professional 20 42 14 15 7 1 0 63 23 1015
2014 Administration and Foreign Services 18 43 12 18 8 1 0 62 26 4404
2014 Technical 31 40 8 11 8 1 0 72 20 74
2014 Administrative Support 21 39 13 15 9 1 1 61 25 1280
2014 Operational 7 27 19 27 19 1 0 35 46 3699
2014 Other 35 34 12 10 5 3 2 72 15 77

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 33 2 3 3 0 1 92 6 124
2017 Scientific and Professional 18 30 16 16 11 9 1 54 29 853
2017 Administration and Foreign Services 17 31 16 17 14 5 0 51 32 3498
2017 Technical 23 28 14 10 15 9 1 57 28 77
2017 Administrative Support 16 28 17 17 12 8 1 49 32 1009
2017 Operational 5 19 19 20 33 3 1 24 56 2567
2017 Other 32 25 12 9 7 15 1 67 19 113
2014 Executive 56 35 5 3 1 1 1 92 4 140
2014 Scientific and Professional 17 28 18 18 14 6 1 48 33 1016
2014 Administration and Foreign Services 18 32 16 17 13 4 1 52 31 4400
2014 Technical 32 27 14 10 8 9 0 65 20 74
2014 Administrative Support 16 29 18 16 13 6 1 49 31 1279
2014 Operational 7 21 20 23 25 3 1 29 50 3697
2014 Other 30 30 10 8 8 10 4 69 18 77

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 39 7 4 3 0 0 86 7 124
2017 Scientific and Professional 18 43 12 16 10 0 0 62 26 853
2017 Administration and Foreign Services 17 40 12 19 12 0 0 57 31 3505
2017 Technical 17 32 20 17 13 1 0 50 30 77
2017 Administrative Support 22 41 12 16 9 0 0 63 25 1009
2017 Operational 10 36 14 22 19 0 0 46 41 2570
2017 Other 33 38 11 11 5 0 1 72 16 113
2014 Executive 34 50 8 5 2 0 1 85 7 140
2014 Scientific and Professional 13 37 14 23 13 0 0 50 36 1014
2014 Administration and Foreign Services 17 39 12 20 11 0 0 57 31 4398
2014 Technical 23 40 12 13 12 0 0 63 25 74
2014 Administrative Support 21 37 12 20 10 0 0 58 30 1279
2014 Operational 11 38 15 21 16 0 0 48 37 3697
2014 Other 39 33 10 5 12 0 2 73 17 76

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 24 1 2 0 0 0 97 2 123
2017 Scientific and Professional 51 37 7 3 2 0 0 88 5 852
2017 Administration and Foreign Services 50 36 8 4 2 0 0 86 6 3497
2017 Technical 47 42 4 4 3 0 0 90 6 76
2017 Administrative Support 37 41 12 6 4 0 0 78 10 1012
2017 Operational 29 43 15 6 6 0 0 72 12 2566
2017 Other 45 27 17 7 4 0 0 72 11 113
2014 Executive 68 25 4 2 1 0 0 93 3 140
2014 Scientific and Professional 47 37 9 5 2 0 0 85 6 1016
2014 Administration and Foreign Services 47 38 8 4 3 0 0 85 7 4401
2014 Technical 50 35 7 6 1 0 0 85 8 74
2014 Administrative Support 33 41 13 7 6 0 0 74 13 1280
2014 Operational 31 43 15 6 5 0 0 74 11 3696
2014 Other 46 30 17 1 5 0 1 76 6 76

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 23 1 1 0 0 0 98 1 123
2017 Scientific and Professional 55 35 4 3 3 0 0 90 6 852
2017 Administration and Foreign Services 54 35 5 4 2 0 0 89 6 3494
2017 Technical 61 28 5 4 2 0 0 89 6 76
2017 Administrative Support 44 39 7 6 4 0 0 83 10 1012
2017 Operational 36 43 10 5 5 0 0 79 10 2565
2017 Other 55 25 10 7 3 0 0 80 10 113
2014 Executive 73 23 2 1 1 0 0 96 2 140
2014 Scientific and Professional 52 35 6 5 3 0 0 87 7 1016
2014 Administration and Foreign Services 53 35 5 4 2 0 0 88 7 4397
2014 Technical 55 34 4 5 1 0 0 89 7 74
2014 Administrative Support 42 36 10 6 6 0 0 78 12 1278
2014 Operational 37 44 10 6 3 0 0 81 9 3697
2014 Other 58 29 5 2 5 0 1 88 7 76

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 43 11 6 3 0 1 80 9 124
2017 Scientific and Professional 18 34 17 15 13 2 1 54 29 854
2017 Administration and Foreign Services 16 30 18 20 15 2 0 47 35 3499
2017 Technical 24 19 19 23 9 5 1 46 34 77
2017 Administrative Support 23 33 16 13 9 4 1 59 24 1008
2017 Operational 8 20 20 21 28 2 0 29 50 2561
2017 Other 36 27 16 6 3 9 3 71 10 113
2014 Executive 34 42 14 5 5 0 0 76 10 140
2014 Scientific and Professional 10 27 18 23 19 3 0 38 43 1016
2014 Administration and Foreign Services 14 30 18 20 16 2 0 45 37 4403
2014 Technical 19 31 14 20 12 4 0 52 34 74
2014 Administrative Support 20 29 18 15 14 3 1 50 31 1278
2014 Operational 9 23 24 20 21 3 0 33 43 3697
2014 Other 32 20 18 12 12 5 1 55 25 75

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 26 8 4 5 0 3 82 9 124
2017 Scientific and Professional 17 25 19 15 18 3 3 45 35 853
2017 Administration and Foreign Services 17 30 15 18 17 1 2 49 36 3498
2017 Technical 12 28 14 16 15 5 10 47 37 77
2017 Administrative Support 19 27 18 16 14 3 4 49 32 1006
2017 Operational 11 25 18 16 28 2 1 36 45 2565
2017 Other 28 19 18 10 8 7 9 56 22 113
2014 Executive 49 29 7 8 5 0 1 80 13 140
2014 Scientific and Professional 10 25 18 20 21 3 3 37 44 1016
2014 Administration and Foreign Services 16 29 16 17 19 2 1 47 37 4400
2014 Technical 11 21 16 19 22 4 7 36 46 74
2014 Administrative Support 14 24 16 18 21 3 4 41 42 1278
2014 Operational 12 30 19 16 21 3 1 43 38 3696
2014 Other 28 27 11 9 15 2 9 61 27 75

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 33 3 3 3 0 0 91 6 124
2017 Scientific and Professional 22 43 12 12 10 0 0 65 22 853
2017 Administration and Foreign Services 23 40 12 16 9 0 0 63 25 3495
2017 Technical 32 42 10 11 5 0 0 73 17 76
2017 Administrative Support 26 39 13 13 6 0 0 66 20 1007
2017 Operational 10 27 16 21 26 0 0 37 47 2550
2017 Other 29 38 17 12 3 0 1 68 15 112
2014 Executive 43 43 6 6 3 0 0 85 9 140
2014 Scientific and Professional 12 34 12 23 18 0 0 47 41 1014
2014 Administration and Foreign Services 18 39 13 18 12 0 0 57 30 4402
2014 Technical 33 37 12 9 7 1 0 71 17 74
2014 Administrative Support 19 38 15 16 12 0 0 57 28 1279
2014 Operational 8 29 17 24 22 0 0 36 46 3694
2014 Other 15 48 16 13 6 0 1 64 19 75

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 5 5 3 0 0 88 7 124
2017 Scientific and Professional 27 37 15 11 10 0 0 64 21 852
2017 Administration and Foreign Services 26 36 16 14 8 0 0 63 22 3498
2017 Technical 33 34 19 6 8 0 0 67 14 76
2017 Administrative Support 33 38 14 9 5 0 0 72 14 1009
2017 Operational 10 24 18 20 28 0 0 34 48 2549
2017 Other 35 35 12 13 4 1 1 71 17 112
2014 Executive 43 38 6 10 3 0 0 82 12 140
2014 Scientific and Professional 18 36 17 14 14 0 0 54 29 1016
2014 Administration and Foreign Services 25 35 16 14 9 0 0 60 24 4402
2014 Technical 38 34 15 7 7 0 0 72 13 74
2014 Administrative Support 28 40 15 11 6 0 0 68 17 1280
2014 Operational 10 27 21 20 21 0 0 38 41 3694
2014 Other 31 33 27 7 2 0 0 64 10 75

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 42 7 4 2 0 0 87 6 124
2017 Scientific and Professional 22 37 16 16 9 0 0 59 25 852
2017 Administration and Foreign Services 24 37 15 15 8 0 0 62 23 3494
2017 Technical 25 32 24 14 5 0 0 57 19 76
2017 Administrative Support 34 39 12 10 4 0 0 73 14 1006
2017 Operational 8 25 22 20 24 0 0 33 45 2551
2017 Other 35 34 16 12 2 1 0 70 14 112
2014 Executive 46 37 9 7 2 0 0 83 9 140
2014 Scientific and Professional 16 34 20 18 12 0 0 50 30 1016
2014 Administration and Foreign Services 23 37 16 14 8 0 0 61 23 4402
2014 Technical 31 35 16 12 5 0 0 66 18 74
2014 Administrative Support 30 39 15 10 5 0 1 70 15 1279
2014 Operational 9 27 26 20 17 0 0 37 38 3692
2014 Other 42 34 12 7 5 0 0 76 12 75

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 42 7 2 3 0 1 88 5 124
2017 Scientific and Professional 17 36 21 13 10 3 0 54 24 854
2017 Administration and Foreign Services 16 36 23 14 8 3 0 53 23 3499
2017 Technical 19 43 22 7 6 3 0 63 14 77
2017 Administrative Support 20 38 19 10 6 5 1 62 17 1010
2017 Operational 7 20 24 19 27 3 1 28 48 2563
2017 Other 27 25 23 12 2 10 2 59 15 113

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 35 7 12 7 0 0 73 19 123
2017 Scientific and Professional 31 35 13 12 9 0 0 66 21 851
2017 Administration and Foreign Services 33 36 10 12 8 0 0 70 20 3493
2017 Technical 35 44 9 5 5 1 1 81 10 76
2017 Administrative Support 43 35 9 7 4 1 0 79 12 1011
2017 Operational 13 29 18 18 21 0 0 42 40 2567
2017 Other 47 36 8 1 4 0 4 86 5 113
2014 Executive 30 30 20 14 6 0 1 61 20 139
2014 Scientific and Professional 24 33 16 15 11 0 1 57 26 1016
2014 Administration and Foreign Services 32 36 13 11 8 0 0 68 19 4397
2014 Technical 39 36 13 4 6 1 0 76 10 72
2014 Administrative Support 39 34 12 8 6 0 1 74 14 1280
2014 Operational 13 31 20 18 18 1 0 44 36 3692
2014 Other 45 25 18 3 7 0 3 71 10 76

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 8 10 7 17 0 50 32 48 123
2017 Scientific and Professional 26 26 10 14 15 1 7 57 32 852
2017 Administration and Foreign Services 18 22 12 15 24 1 7 44 43 3495
2017 Technical 19 32 6 5 21 4 13 61 31 76
2017 Administrative Support 23 19 16 10 14 3 14 51 30 1009
2017 Operational 34 34 10 10 10 1 2 69 21 2566
2017 Other 21 18 21 10 7 4 19 51 22 113
2014 Executive 6 6 8 8 22 1 49 24 60 140
2014 Scientific and Professional 23 27 8 15 21 1 5 53 38 1015
2014 Administration and Foreign Services 17 22 11 16 26 1 6 43 46 4400
2014 Technical 37 21 11 9 14 0 8 63 25 74
2014 Administrative Support 20 21 15 11 19 2 11 48 34 1279
2014 Operational 35 36 10 9 8 0 2 72 17 3694
2014 Other 28 20 6 12 12 1 20 61 31 76

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 30 23 22 13 0 3 40 36 123
2017 Scientific and Professional 24 38 21 11 5 0 0 62 17 853
2017 Administration and Foreign Services 26 37 21 11 6 0 0 63 16 3507
2017 Technical 34 39 16 9 1 0 1 74 10 77
2017 Administrative Support 42 35 16 4 3 0 0 77 7 1011
2017 Operational 34 37 17 6 2 0 3 73 9 2568
2017 Other 48 35 8 4 3 1 1 84 7 113
2014 Executive 9 25 21 29 14 1 1 35 43 139
2014 Scientific and Professional 22 39 22 9 7 0 1 61 17 1016
2014 Administration and Foreign Services 25 35 22 11 6 0 0 61 17 4399
2014 Technical 38 29 17 12 4 0 0 68 16 74
2014 Administrative Support 37 33 18 6 5 0 0 70 12 1279
2014 Operational 30 37 22 6 3 0 2 69 9 3695
2014 Other 46 29 14 8 1 1 1 77 9 75

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 26 8 7 3 2 20 77 13 124
2017 Scientific and Professional 40 27 9 6 9 3 6 74 16 852
2017 Administration and Foreign Services 49 28 7 6 6 2 2 80 12 3500
2017 Technical 43 27 8 6 3 4 10 81 10 77
2017 Administrative Support 51 26 7 4 4 4 5 84 8 1011
2017 Operational 14 21 19 8 17 4 17 44 32 2565
2017 Other 52 22 9 2 3 6 6 85 5 112
2014 Executive 38 19 12 7 2 3 19 73 12 140
2014 Scientific and Professional 34 27 11 9 9 3 7 68 20 1015
2014 Administration and Foreign Services 48 26 8 6 6 2 3 79 13 4404
2014 Technical 39 24 19 1 7 3 7 70 9 74
2014 Administrative Support 51 23 8 4 6 3 5 80 11 1280
2014 Operational 16 23 20 8 14 4 15 48 27 3693
2014 Other 48 23 6 1 7 6 9 83 9 77

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 33 45 22 124
2017 Scientific and Professional 16 55 29 853
2017 Administration and Foreign Services 21 46 33 3503
2017 Technical 6 67 26 77
2017 Administrative Support 22 42 36 1009
2017 Operational 16 50 34 2569
2017 Other 26 39 35 112
2014 Executive 32 37 31 140
2014 Scientific and Professional 19 47 35 1016
2014 Administration and Foreign Services 22 47 32 4403
2014 Technical 12 56 32 74
2014 Administrative Support 26 40 34 1281
2014 Operational 14 55 31 3696
2014 Other 39 39 22 77

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 27 43 25 2 0 2 41
2017 Scientific and Professional 33 10 23 20 8 7 135
2017 Administration and Foreign Services 20 39 27 6 2 7 765
2017 Administrative Support 23 33 19 1 17 6 228
2017 Operational 26 28 21 17 0 8 412
2017 Other 4 7 16 4 69 0 28
2014 Executive 26 44 15 7 9999 7 45
2014 Scientific and Professional 33 15 17 26 9999 10 192
2014 Administration and Foreign Services 21 33 28 8 9999 10 987
2014 Administrative Support 19 36 23 7 9999 15 333
2014 Operational 25 30 19 18 9999 9 513
2014 Other 8 0 12 25 9999 55 28
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 19 1 4 0 0 0 95 4 123
2017 Scientific and Professional 37 41 13 7 2 0 0 78 9 854
2017 Administration and Foreign Services 37 45 9 6 3 0 0 82 9 3496
2017 Technical 46 31 11 6 5 0 0 77 11 77
2017 Administrative Support 43 43 9 4 2 1 0 86 6 1009
2017 Operational 16 34 21 12 15 1 0 51 28 2560
2017 Other 38 41 12 6 3 0 0 79 9 113
2014 Executive 63 32 4 1 0 0 0 95 1 140
2014 Scientific and Professional 27 42 16 9 5 0 0 70 14 1016
2014 Administration and Foreign Services 37 43 11 6 4 1 0 80 9 4402
2014 Technical 39 38 8 9 4 0 1 78 14 74
2014 Administrative Support 39 41 12 4 3 1 0 81 7 1279
2014 Operational 16 37 22 13 11 1 0 54 24 3693
2014 Other 44 36 13 1 6 0 0 80 7 75

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 40 2 1 2 1 1 95 3 124
2017 Scientific and Professional 25 40 17 11 6 2 0 66 17 854
2017 Administration and Foreign Services 22 44 17 11 6 1 0 66 17 3500
2017 Technical 26 35 19 11 7 1 0 62 19 77
2017 Administrative Support 26 42 16 9 5 2 0 69 15 1011
2017 Operational 9 31 24 17 19 1 0 40 36 2557
2017 Other 25 40 18 10 3 4 1 68 14 112
2014 Executive 52 40 3 4 1 0 0 92 5 140
2014 Scientific and Professional 16 41 22 12 7 2 0 58 20 1015
2014 Administration and Foreign Services 22 41 17 12 7 1 0 63 19 4405
2014 Technical 21 44 13 8 6 6 2 71 15 73
2014 Administrative Support 26 36 19 11 6 1 0 63 18 1280
2014 Operational 10 33 26 16 13 1 0 44 30 3697
2014 Other 36 34 9 9 6 4 2 74 16 76

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 26 40 17 7 0 1 24 36 124
2017 Scientific and Professional 12 30 34 14 7 1 2 22 44 850
2017 Administration and Foreign Services 15 28 36 13 5 1 1 19 44 3489
2017 Technical 7 20 38 22 10 0 3 33 28 77
2017 Administrative Support 10 23 34 20 10 1 3 30 34 1002
2017 Operational 20 33 30 10 4 1 3 14 55 2557
2017 Other 6 12 31 25 17 2 6 46 20 111
2014 Executive 10 27 43 11 8 1 0 19 38 139
2014 Scientific and Professional 13 37 34 10 4 0 1 15 51 1013
2014 Administration and Foreign Services 14 34 35 11 5 0 1 17 48 4397
2014 Technical 10 19 36 19 12 0 3 33 30 74
2014 Administrative Support 12 26 33 18 9 0 2 28 38 1273
2014 Operational 14 34 35 11 4 1 1 15 50 3689
2014 Other 7 14 35 26 10 3 4 39 23 76

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 16 37 20 14 0 2 35 27 124
2017 Scientific and Professional 15 26 27 20 10 2 2 30 42 847
2017 Administration and Foreign Services 16 26 32 16 8 1 1 24 43 3492
2017 Technical 14 21 26 16 20 1 3 37 36 77
2017 Administrative Support 13 22 28 18 14 2 3 34 36 1005
2017 Operational 26 29 27 11 4 1 3 15 57 2544
2017 Other 7 12 25 24 22 4 7 52 21 112
2014 Executive 6 19 34 29 12 1 0 41 25 138
2014 Scientific and Professional 18 32 28 13 6 1 1 19 52 1014
2014 Administration and Foreign Services 18 26 31 15 7 1 1 23 45 4397
2014 Technical 21 13 24 22 14 3 4 38 36 74
2014 Administrative Support 17 25 26 17 11 2 2 29 44 1273
2014 Operational 18 31 31 12 5 2 1 17 51 3693
2014 Other 10 14 18 31 16 9 3 52 28 75

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 20 39 19 4 0 1 23 38 124
2017 Scientific and Professional 17 26 28 16 8 3 3 25 45 850
2017 Administration and Foreign Services 18 27 30 16 7 1 2 23 46 3491
2017 Technical 22 16 30 11 14 1 5 27 41 77
2017 Administrative Support 12 20 28 21 13 2 4 36 34 1005
2017 Operational 25 28 26 11 3 2 4 15 57 2553
2017 Other 16 15 28 11 17 4 9 32 35 111
2014 Executive 25 27 28 15 5 1 0 20 52 138
2014 Scientific and Professional 22 30 26 11 5 2 3 17 55 1014
2014 Administration and Foreign Services 20 27 30 14 6 1 2 20 49 4392
2014 Technical 19 24 25 15 12 1 4 29 45 74
2014 Administrative Support 15 23 31 16 10 2 4 27 41 1275
2014 Operational 22 32 28 10 3 2 2 14 57 3691
2014 Other 15 17 20 15 16 9 8 37 38 76

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 26 44 16 4 0 1 20 36 122
2017 Scientific and Professional 8 16 35 27 11 1 2 39 25 846
2017 Administration and Foreign Services 12 21 35 22 8 1 1 31 33 3487
2017 Technical 3 21 33 29 13 0 1 43 24 77
2017 Administrative Support 5 11 30 31 20 1 4 53 16 997
2017 Operational 10 15 32 24 9 2 9 37 28 2540
2017 Other 10 3 20 30 28 1 9 64 14 111
2014 Executive 14 35 32 12 6 1 0 18 50 139
2014 Scientific and Professional 11 20 36 21 9 1 2 31 32 1011
2014 Administration and Foreign Services 12 21 37 21 7 0 1 29 34 4370
2014 Technical 6 13 33 33 12 1 1 47 19 74
2014 Administrative Support 7 15 32 30 13 1 2 44 23 1270
2014 Operational 8 17 34 26 8 2 5 37 27 3676
2014 Other 6 10 18 37 23 2 5 65 16 75

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 27 37 8 4 0 2 12 50 124
2017 Scientific and Professional 31 26 24 11 7 1 1 18 57 850
2017 Administration and Foreign Services 27 28 26 11 6 1 2 17 56 3494
2017 Technical 19 20 32 14 14 0 1 28 39 77
2017 Administrative Support 16 19 26 20 14 1 4 36 37 1002
2017 Operational 22 25 29 14 5 1 4 21 49 2555
2017 Other 7 9 28 20 24 2 10 50 18 109
2014 Executive 28 31 29 8 3 1 0 11 60 140
2014 Scientific and Professional 38 30 20 7 4 0 1 11 69 1014
2014 Administration and Foreign Services 29 29 25 10 5 0 1 15 59 4394
2014 Technical 16 26 23 15 15 3 1 31 45 74
2014 Administrative Support 22 26 26 14 9 1 2 24 49 1272
2014 Operational 19 27 30 14 5 2 3 20 49 3687
2014 Other 11 18 18 22 21 8 2 47 33 75

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 29 37 19 4 0 1 23 39 123
2017 Scientific and Professional 15 19 26 23 12 2 3 37 36 851
2017 Administration and Foreign Services 16 25 28 18 9 2 2 28 43 3495
2017 Technical 13 17 21 22 19 2 6 45 32 76
2017 Administrative Support 17 22 26 16 12 2 5 30 42 1003
2017 Operational 16 18 26 22 9 2 7 34 37 2550
2017 Other 8 12 19 21 21 8 11 51 25 111
2014 Executive 6 16 42 26 9 1 0 35 22 140
2014 Scientific and Professional 14 21 29 21 10 1 4 32 37 1013
2014 Administration and Foreign Services 15 21 30 21 9 1 2 31 37 4386
2014 Technical 8 14 19 27 26 1 5 56 23 74
2014 Administrative Support 19 24 23 18 12 2 3 31 44 1276
2014 Operational 12 20 28 24 10 2 4 36 34 3693
2014 Other 15 12 22 25 17 5 4 46 29 76

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 24 39 12 3 0 3 16 44 124
2017 Scientific and Professional 20 26 31 12 5 3 2 18 49 852
2017 Administration and Foreign Services 18 28 33 12 6 2 2 19 47 3487
2017 Technical 10 28 29 14 14 1 4 29 40 76
2017 Administrative Support 11 20 31 18 12 3 4 33 34 1006
2017 Operational 22 25 27 13 4 3 7 19 51 2549
2017 Other 8 14 32 14 17 7 8 36 26 111
2014 Executive 16 35 30 15 4 1 0 19 51 140
2014 Scientific and Professional 27 29 27 8 4 2 2 13 58 1008
2014 Administration and Foreign Services 19 28 33 11 5 1 2 17 48 4389
2014 Technical 15 21 32 15 14 3 1 30 37 74
2014 Administrative Support 17 21 30 16 10 2 4 27 40 1271
2014 Operational 19 28 29 13 6 3 4 19 50 3680
2014 Other 11 17 22 29 14 4 3 46 30 75

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 29 3 3 2 0 1 92 4 124
2017 Scientific and Professional 30 35 11 12 11 1 0 66 23 852
2017 Administration and Foreign Services 33 34 11 12 10 0 0 67 22 3503
2017 Technical 24 38 5 17 16 0 0 62 33 77
2017 Administrative Support 36 31 11 12 8 1 0 69 20 1008
2017 Operational 14 24 18 19 25 1 1 38 44 2569
2017 Other 46 24 12 10 5 3 1 72 15 112
2014 Executive 64 28 2 4 1 0 0 93 5 140
2014 Scientific and Professional 29 33 10 16 11 0 0 62 27 1014
2014 Administration and Foreign Services 36 32 10 13 9 0 0 69 22 4401
2014 Technical 28 35 12 17 8 0 0 63 25 74
2014 Administrative Support 36 33 11 11 10 0 0 69 20 1278
2014 Operational 18 31 17 18 16 1 0 49 34 3696
2014 Other 47 25 13 5 8 2 0 74 12 77

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 42 7 4 3 0 1 85 7 123
2017 Scientific and Professional 27 43 10 13 7 0 0 71 19 852
2017 Administration and Foreign Services 29 44 10 11 6 0 0 73 17 3500
2017 Technical 35 33 14 10 9 0 0 67 19 77
2017 Administrative Support 36 39 9 10 5 0 0 75 15 1010
2017 Operational 10 33 20 18 18 1 0 43 37 2556
2017 Other 49 27 13 7 3 0 1 77 10 113
2014 Executive 48 43 5 5 0 0 0 90 5 140
2014 Scientific and Professional 25 43 11 13 7 0 0 69 20 1012
2014 Administration and Foreign Services 30 44 10 11 5 0 0 75 15 4399
2014 Technical 38 34 10 13 4 0 0 73 18 74
2014 Administrative Support 33 42 11 9 5 0 0 75 15 1278
2014 Operational 11 41 22 16 9 0 0 53 25 3692
2014 Other 43 35 11 3 5 2 1 80 9 77

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 32 2 1 1 0 1 96 2 123
2017 Scientific and Professional 36 37 16 4 4 3 0 75 9 854
2017 Administration and Foreign Services 31 41 16 6 4 2 0 74 10 3495
2017 Technical 37 28 14 6 6 6 3 71 14 77
2017 Administrative Support 37 37 16 4 2 3 1 77 7 1009
2017 Operational 16 30 27 11 13 3 1 48 24 2562
2017 Other 40 29 19 4 1 6 2 74 5 113
2014 Executive 62 31 5 1 1 0 0 93 1 140
2014 Scientific and Professional 30 39 18 7 3 3 0 72 10 1015
2014 Administration and Foreign Services 37 40 13 5 3 2 0 79 8 4401
2014 Technical 39 35 14 4 4 4 0 77 9 74
2014 Administrative Support 41 35 13 3 3 3 1 79 7 1278
2014 Operational 22 38 21 8 7 3 1 62 16 3695
2014 Other 41 31 13 5 4 3 2 77 10 75

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 39 2 2 3 0 1 93 4 124
2017 Scientific and Professional 29 43 16 7 4 1 0 73 11 853
2017 Administration and Foreign Services 27 46 14 9 4 1 0 73 13 3500
2017 Technical 34 38 13 5 6 4 0 75 12 76
2017 Administrative Support 38 42 11 4 3 2 0 82 7 1007
2017 Operational 13 36 22 14 13 2 0 50 28 2565
2017 Other 40 39 12 3 2 3 1 82 5 111
2014 Executive 58 32 7 1 1 0 0 90 3 140
2014 Scientific and Professional 26 40 19 7 5 2 0 68 13 1015
2014 Administration and Foreign Services 33 40 13 7 5 2 0 75 12 4406
2014 Technical 32 48 11 4 4 1 0 80 9 74
2014 Administrative Support 38 37 14 5 3 2 0 77 9 1280
2014 Operational 19 38 21 12 8 2 0 58 21 3700
2014 Other 43 36 8 6 4 1 2 82 11 75

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 35 6 3 3 0 1 88 6 124
2017 Scientific and Professional 31 44 11 9 5 0 0 75 14 853
2017 Administration and Foreign Services 31 43 13 8 5 0 0 74 14 3497
2017 Technical 35 47 5 6 6 1 0 82 13 77
2017 Administrative Support 42 40 9 5 4 0 0 82 9 1009
2017 Operational 15 35 17 15 18 0 0 50 33 2563
2017 Other 56 29 10 1 2 2 1 86 3 112
2014 Executive 57 31 6 4 2 0 0 88 6 140
2014 Scientific and Professional 31 39 15 9 6 0 0 70 15 1015
2014 Administration and Foreign Services 35 41 11 8 5 0 0 76 13 4401
2014 Technical 44 38 11 6 1 0 0 82 7 74
2014 Administrative Support 41 37 11 7 4 0 0 78 11 1279
2014 Operational 19 39 18 13 10 0 0 59 24 3696
2014 Other 52 30 8 7 1 2 0 84 8 75

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 46 7 6 2 1 1 84 8 124
2017 Scientific and Professional 19 32 15 16 14 2 2 53 31 852
2017 Administration and Foreign Services 19 33 16 15 11 2 2 55 28 3502
2017 Technical 18 25 14 20 16 4 3 46 39 77
2017 Administrative Support 23 33 15 12 10 4 3 60 24 1009
2017 Operational 8 22 21 19 26 2 1 31 47 2569
2017 Other 27 37 16 5 6 6 3 71 11 112
2014 Executive 43 42 4 6 2 0 3 88 8 140
2014 Scientific and Professional 17 32 14 18 14 3 2 51 34 1016
2014 Administration and Foreign Services 24 33 15 14 10 2 2 60 25 4406
2014 Technical 23 34 16 12 10 3 1 60 23 73
2014 Administrative Support 26 32 15 12 11 3 2 61 23 1279
2014 Operational 12 31 22 18 15 2 1 43 34 3698
2014 Other 31 30 20 10 4 2 3 65 15 77

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 40 2 3 1 0 1 93 4 124
2017 Scientific and Professional 31 44 13 5 3 3 0 78 9 852
2017 Administration and Foreign Services 29 47 13 6 3 2 0 78 9 3492
2017 Technical 34 41 13 6 4 3 0 76 10 76
2017 Administrative Support 33 42 15 4 3 3 0 78 7 1009
2017 Operational 17 39 21 11 10 2 1 58 21 2549
2017 Other 35 38 14 6 2 4 1 77 8 113
2014 Executive 55 38 5 2 1 0 0 93 3 140
2014 Scientific and Professional 29 44 14 7 3 3 0 75 11 1016
2014 Administration and Foreign Services 33 46 12 5 2 2 0 81 8 4403
2014 Technical 43 38 8 3 5 3 0 83 8 74
2014 Administrative Support 33 40 16 6 2 3 1 76 8 1281
2014 Operational 20 43 20 9 5 2 0 65 14 3695
2014 Other 35 29 18 6 2 3 7 71 8 76

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 22 4 2 3 0 1 91 5 124
2017 Scientific and Professional 32 40 10 10 6 2 0 74 16 854
2017 Administration and Foreign Services 32 42 11 9 5 1 0 75 14 3495
2017 Technical 26 37 10 13 8 5 1 67 22 76
2017 Administrative Support 35 39 10 7 5 2 1 76 13 1007
2017 Operational 15 33 19 14 16 2 1 50 31 2558
2017 Other 28 28 18 15 2 5 2 61 19 113
2014 Executive 68 26 2 1 2 0 0 94 4 140
2014 Scientific and Professional 29 40 12 11 7 2 1 70 18 1014
2014 Administration and Foreign Services 35 39 11 8 5 2 0 75 13 4403
2014 Technical 28 38 15 9 4 6 0 70 14 74
2014 Administrative Support 37 36 12 8 3 3 0 76 11 1280
2014 Operational 16 39 18 13 10 3 1 57 24 3692
2014 Other 36 28 15 7 5 7 2 71 13 76

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 32 5 2 1 0 2 92 4 124
2017 Scientific and Professional 27 37 17 11 6 2 0 65 17 854
2017 Administration and Foreign Services 21 40 18 12 6 3 1 63 18 3503
2017 Technical 23 29 25 13 4 5 1 56 17 77
2017 Administrative Support 22 36 19 12 7 4 1 61 19 1010
2017 Operational 10 32 24 14 17 2 1 43 32 2555
2017 Other 21 35 18 12 5 5 3 61 19 112
2014 Executive 60 35 2 1 1 0 0 95 3 140
2014 Scientific and Professional 22 38 17 12 8 2 1 62 21 1015
2014 Administration and Foreign Services 20 35 20 13 7 3 1 58 21 4405
2014 Technical 11 24 34 12 13 7 0 38 27 74
2014 Administrative Support 18 33 22 12 8 6 1 55 21 1278
2014 Operational 9 33 24 15 13 5 1 44 30 3697
2014 Other 28 20 21 6 12 10 4 55 21 76

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 25 12 11 8 5 6 65 22 123
2017 Scientific and Professional 17 26 15 19 17 6 1 46 38 852
2017 Administration and Foreign Services 14 26 17 19 19 5 1 43 40 3497
2017 Technical 16 29 14 11 24 5 0 48 37 77
2017 Administrative Support 19 28 16 14 14 7 2 52 30 1010
2017 Operational 9 24 16 18 30 2 0 34 49 2553
2017 Other 24 19 18 14 7 10 9 52 25 113
2014 Executive 36 25 13 9 7 3 8 68 18 140
2014 Scientific and Professional 12 24 19 18 20 5 1 38 41 1016
2014 Administration and Foreign Services 14 25 17 19 18 5 1 42 40 4404
2014 Technical 15 27 20 12 13 14 0 48 29 74
2014 Administrative Support 14 29 16 17 17 6 2 46 36 1279
2014 Operational 10 29 17 19 22 3 0 40 42 3694
2014 Other 16 26 22 7 12 11 5 50 23 76

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 43 3 5 2 0 0 91 7 124
2017 Scientific and Professional 19 55 6 14 6 0 0 74 20 854
2017 Administration and Foreign Services 26 51 5 13 5 0 0 78 18 3505
2017 Technical 34 46 3 16 1 0 0 80 17 77
2017 Administrative Support 37 48 3 9 2 0 0 86 11 1012
2017 Operational 11 50 9 19 11 0 0 61 30 2570
2017 Other 42 43 4 7 3 0 0 86 10 113
2014 Executive 39 52 3 6 1 0 0 91 6 140
2014 Scientific and Professional 16 50 8 16 9 0 0 66 26 1015
2014 Administration and Foreign Services 26 51 5 13 4 0 0 77 17 4403
2014 Technical 38 43 1 12 5 0 0 81 17 74
2014 Administrative Support 35 49 4 10 3 0 0 83 12 1279
2014 Operational 13 51 9 18 8 0 0 65 26 3698
2014 Other 37 49 2 8 3 0 1 87 10 76

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 29 2 3 1 0 0 94 4 124
2017 Scientific and Professional 23 39 7 17 15 0 0 61 31 854
2017 Administration and Foreign Services 33 39 7 13 8 0 0 72 21 3502
2017 Technical 31 41 9 11 8 0 0 72 19 77
2017 Administrative Support 37 40 6 11 7 0 0 77 17 1010
2017 Operational 13 33 12 22 19 0 0 46 41 2571
2017 Other 52 31 10 3 4 0 0 83 7 113
2014 Executive 64 26 3 4 4 0 0 90 7 140
2014 Scientific and Professional 21 32 10 19 17 0 0 53 37 1015
2014 Administration and Foreign Services 35 35 8 14 8 0 0 70 22 4394
2014 Technical 41 39 5 7 7 0 0 81 14 74
2014 Administrative Support 36 38 7 12 6 0 0 74 19 1280
2014 Operational 15 33 14 21 16 0 0 48 37 3694
2014 Other 45 35 5 10 4 0 2 81 14 76

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 24 1 2 1 0 0 96 3 121
2017 Scientific and Professional 30 43 11 11 5 0 0 72 17 849
2017 Administration and Foreign Services 30 41 10 13 5 0 0 71 19 3488
2017 Technical 41 36 8 10 4 1 0 78 14 75
2017 Administrative Support 36 44 7 9 4 0 0 80 12 1006
2017 Operational 13 36 14 21 16 0 0 48 37 2559
2017 Other 50 33 10 5 3 0 0 82 8 113
2014 Executive 64 28 4 2 1 0 0 93 4 140
2014 Scientific and Professional 23 43 12 16 6 0 0 67 22 1014
2014 Administration and Foreign Services 31 41 11 12 5 0 0 72 17 4394
2014 Technical 48 39 4 7 3 0 0 86 10 74
2014 Administrative Support 34 40 10 10 4 0 0 76 14 1280
2014 Operational 14 39 15 20 11 0 0 53 31 3696
2014 Other 46 31 7 7 7 1 1 79 14 76

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 23 2 2 0 0 1 96 2 122
2017 Scientific and Professional 70 23 4 2 1 0 0 93 3 853
2017 Administration and Foreign Services 70 24 3 2 1 0 1 94 3 3490
2017 Technical 67 23 4 3 4 0 0 90 6 77
2017 Administrative Support 76 20 2 1 0 0 1 97 1 1010
2017 Operational 55 30 7 4 3 1 1 87 6 2559
2017 Other 81 16 2 2 0 0 0 97 2 113
2014 Executive 76 20 1 1 0 0 1 97 1 139
2014 Scientific and Professional 58 29 5 4 2 1 1 89 6 1015
2014 Administration and Foreign Services 70 22 4 2 1 0 1 93 4 4397
2014 Technical 79 12 2 4 0 2 1 93 4 74
2014 Administrative Support 75 21 2 1 0 1 0 97 1 1279
2014 Operational 56 31 6 3 2 1 1 88 5 3697
2014 Other 67 22 4 3 1 0 2 91 5 76

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 16 3 6 2 0 1 89 8 124
2017 Scientific and Professional 72 18 4 3 1 0 1 91 5 854
2017 Administration and Foreign Services 67 20 4 5 3 0 1 88 8 3502
2017 Technical 71 14 9 1 4 0 1 86 5 77
2017 Administrative Support 72 20 3 2 1 0 1 94 4 1010
2017 Operational 64 23 6 2 3 0 1 88 5 2567
2017 Other 71 21 1 3 2 0 1 93 6 113
2014 Executive 68 19 5 4 3 0 1 88 7 140
2014 Scientific and Professional 65 22 4 4 3 0 1 88 7 1016
2014 Administration and Foreign Services 65 21 5 5 3 0 1 88 8 4399
2014 Technical 76 16 2 3 2 0 1 93 4 74
2014 Administrative Support 72 19 3 3 2 0 1 92 5 1278
2014 Operational 63 25 6 3 3 0 1 88 5 3694
2014 Other 74 17 5 1 1 0 2 92 2 76

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 21 1 5 2 0 2 92 7 124
2017 Scientific and Professional 78 12 3 2 1 0 3 93 4 850
2017 Administration and Foreign Services 74 14 5 3 2 0 2 90 5 3502
2017 Technical 70 15 6 6 0 0 3 87 6 77
2017 Administrative Support 76 12 4 2 1 0 5 93 3 1007
2017 Operational 63 16 9 2 3 1 7 86 5 2569
2017 Other 63 15 5 3 3 2 8 87 7 112
2014 Executive 76 13 3 3 3 0 2 91 6 139
2014 Scientific and Professional 73 14 3 3 2 0 5 92 5 1013
2014 Administration and Foreign Services 74 14 4 3 2 0 3 90 5 4401
2014 Technical 68 11 7 4 4 0 7 84 9 74
2014 Administrative Support 79 11 5 1 1 0 4 93 2 1280
2014 Operational 62 19 7 2 3 1 6 87 5 3698
2014 Other 71 15 2 0 3 2 7 94 3 77

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 10 3 2 2 0 2 93 4 123
2017 Scientific and Professional 82 11 2 0 1 0 2 96 2 853
2017 Administration and Foreign Services 82 10 3 1 2 0 2 94 3 3497
2017 Technical 83 8 4 0 1 1 3 95 1 76
2017 Administrative Support 83 11 2 1 1 0 3 97 2 1010
2017 Operational 67 17 8 1 3 1 4 87 5 2564
2017 Other 73 18 1 2 2 0 5 96 3 112
2014 Executive 79 8 5 3 2 0 3 89 5 140
2014 Scientific and Professional 77 13 3 1 2 0 4 94 3 1015
2014 Administration and Foreign Services 80 11 3 1 2 0 3 93 3 4401
2014 Technical 82 10 3 0 1 0 3 96 1 74
2014 Administrative Support 83 9 3 0 1 0 3 95 2 1280
2014 Operational 68 18 6 1 2 1 4 90 4 3694
2014 Other 75 16 2 0 4 2 1 94 4 77

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 20 5 4 3 0 2 88 7 124
2017 Scientific and Professional 69 15 5 3 1 1 6 90 4 854
2017 Administration and Foreign Services 65 18 7 4 2 1 3 87 6 3500
2017 Technical 66 18 5 1 4 4 3 89 5 77
2017 Administrative Support 68 16 5 1 1 2 7 93 2 1010
2017 Operational 53 17 12 2 4 3 9 80 7 2568
2017 Other 58 21 6 3 2 2 9 88 6 113
2014 Executive 65 21 5 5 3 0 1 87 8 140
2014 Scientific and Professional 60 19 7 3 2 2 7 87 6 1016
2014 Administration and Foreign Services 64 18 7 3 2 1 5 87 6 4400
2014 Technical 59 11 10 4 1 4 11 81 7 74
2014 Administrative Support 68 16 6 1 1 1 6 91 2 1281
2014 Operational 52 19 11 2 3 4 9 82 6 3698
2014 Other 62 12 7 0 2 7 10 89 3 75

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 15 2 2 2 0 3 93 4 124
2017 Scientific and Professional 74 15 4 2 1 2 2 93 3 853
2017 Administration and Foreign Services 71 17 5 2 1 2 2 92 3 3500
2017 Technical 71 13 10 3 1 2 0 86 4 77
2017 Administrative Support 72 16 5 1 1 2 4 93 2 1008
2017 Operational 61 21 9 1 3 2 3 86 4 2561
2017 Other 67 17 7 2 0 3 4 90 3 113
2014 Executive 76 17 2 2 1 1 1 95 3 139
2014 Scientific and Professional 63 20 6 2 1 4 5 90 4 1014
2014 Administration and Foreign Services 69 17 5 2 2 2 3 91 4 4406
2014 Technical 73 16 4 1 0 2 4 94 1 74
2014 Administrative Support 71 17 5 1 1 3 3 93 2 1281
2014 Operational 58 21 9 2 3 3 3 85 5 3696
2014 Other 64 13 4 1 1 8 9 92 3 75

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 19 81 124
2017 Scientific and Professional 27 73 853
2017 Administration and Foreign Services 26 74 3502
2017 Technical 20 80 75
2017 Administrative Support 22 78 1008
2017 Operational 42 58 2561
2017 Other 12 88 112
2014 Executive 12 88 140
2014 Scientific and Professional 30 70 1015
2014 Administration and Foreign Services 26 74 4403
2014 Technical 22 78 73
2014 Administrative Support 28 72 1278
2014 Operational 36 64 3687
2014 Other 21 79 77

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 22 24
2017 Scientific and Professional 61 223
2017 Administration and Foreign Services 54 897
2017 Technical 80 15
2017 Administrative Support 65 220
2017 Operational 62 1020
2017 Other 69 12
2014 Scientific and Professional 70 295
2014 Administration and Foreign Services 54 1131
2014 Technical 56 16
2014 Administrative Support 60 352
2014 Operational 60 1285
2014 Other 63 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 41 24
2017 Scientific and Professional 53 223
2017 Administration and Foreign Services 62 897
2017 Technical 47 15
2017 Administrative Support 56 220
2017 Operational 68 1020
2014 Executive 63 16
2014 Scientific and Professional 45 295
2014 Administration and Foreign Services 61 1131
2014 Administrative Support 58 352
2014 Operational 64 1285
2014 Other 54 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 53 24
2017 Scientific and Professional 5 223
2017 Administration and Foreign Services 10 897
2017 Technical 0 15
2017 Administrative Support 3 220
2017 Operational 11 1020
2017 Other 0 12
2014 Executive 50 16
2014 Scientific and Professional 4 295
2014 Administration and Foreign Services 12 1131
2014 Technical 0 16
2014 Administrative Support 2 352
2014 Operational 9 1285

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 223
2017 Administration and Foreign Services 18 897
2017 Administrative Support 4 220
2017 Operational 42 1020
2014 Scientific and Professional 23 295
2014 Administration and Foreign Services 16 1131
2014 Technical 0 16
2014 Administrative Support 7 352
2014 Operational 39 1285
2014 Other 49 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 223
2017 Administration and Foreign Services 6 897
2017 Administrative Support 4 220
2017 Operational 11 1020
2014 Executive 0 16
2014 Scientific and Professional 11 295
2014 Administration and Foreign Services 6 1131
2014 Administrative Support 9 352
2014 Operational 9 1285

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 20 24
2017 Scientific and Professional 3 223
2017 Administration and Foreign Services 5 897
2017 Technical 0 15
2017 Operational 16 1020
2017 Other 0 12
2014 Executive 0 16
2014 Scientific and Professional 3 295
2014 Administration and Foreign Services 4 1131
2014 Technical 0 16
2014 Administrative Support 4 352
2014 Operational 11 1285

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 24
2017 Scientific and Professional 2 223
2017 Administration and Foreign Services 2 897
2017 Administrative Support 3 220
2017 Operational 4 1020
2014 Scientific and Professional 4 295
2014 Administration and Foreign Services 2 1131
2014 Administrative Support 2 352
2014 Operational 5 1285

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Executive 55 24
2017 Scientific and Professional 42 223
2017 Administration and Foreign Services 39 897
2017 Technical 39 15
2017 Administrative Support 37 220
2017 Operational 53 1022
2014 Executive 56 16
2014 Scientific and Professional 39 296
2014 Administration and Foreign Services 36 1133
2014 Technical 38 16
2014 Administrative Support 34 353
2014 Operational 47 1288
2014 Other 45 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Executive 50 24
2017 Scientific and Professional 40 223
2017 Administration and Foreign Services 41 897
2017 Technical 33 15
2017 Administrative Support 38 220
2017 Operational 44 1022
2014 Executive 38 16
2014 Scientific and Professional 34 296
2014 Administration and Foreign Services 40 1133
2014 Administrative Support 42 353
2014 Operational 37 1288
2014 Other 40 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 33 24
2017 Scientific and Professional 52 223
2017 Administration and Foreign Services 52 897
2017 Technical 47 15
2017 Administrative Support 45 220
2017 Operational 51 1022
2017 Other 46 12
2014 Executive 50 16
2014 Scientific and Professional 49 296
2014 Administration and Foreign Services 47 1133
2014 Technical 31 16
2014 Administrative Support 49 353
2014 Operational 48 1288
2014 Other 29 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 41 24
2017 Scientific and Professional 40 223
2017 Administration and Foreign Services 39 897
2017 Technical 66 15
2017 Administrative Support 38 220
2017 Operational 49 1022
2014 Executive 44 16
2014 Scientific and Professional 38 296
2014 Administration and Foreign Services 38 1133
2014 Technical 44 16
2014 Administrative Support 45 353
2014 Operational 47 1288
2014 Other 43 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Executive 29 24
2017 Scientific and Professional 34 223
2017 Administration and Foreign Services 33 897
2017 Technical 33 15
2017 Administrative Support 25 220
2017 Operational 34 1022
2014 Executive 44 16
2014 Scientific and Professional 32 296
2014 Administration and Foreign Services 33 1133
2014 Administrative Support 26 353
2014 Operational 28 1288
2014 Other 32 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Executive 66 24
2017 Scientific and Professional 61 223
2017 Administration and Foreign Services 60 897
2017 Technical 66 15
2017 Administrative Support 51 220
2017 Operational 70 1022
2017 Other 79 12
2014 Executive 63 16
2014 Scientific and Professional 64 296
2014 Administration and Foreign Services 62 1133
2014 Technical 56 16
2014 Administrative Support 56 353
2014 Operational 71 1288
2014 Other 47 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 58 24
2017 Scientific and Professional 42 223
2017 Administration and Foreign Services 42 897
2017 Technical 41 15
2017 Administrative Support 35 220
2017 Operational 50 1022
2014 Executive 63 16
2014 Scientific and Professional 45 296
2014 Administration and Foreign Services 44 1133
2014 Technical 38 16
2014 Administrative Support 35 353
2014 Operational 50 1288
2014 Other 42 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Executive 0 24
2017 Scientific and Professional 2 223
2017 Administration and Foreign Services 1 897
2017 Technical 0 15
2017 Operational 12 1022
2017 Other 0 12
2014 Executive 0 16
2014 Scientific and Professional 2 296
2014 Administration and Foreign Services 1 1133
2014 Administrative Support 1 353
2014 Operational 11 1288

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 223
2017 Administration and Foreign Services 13 897
2017 Administrative Support 17 220
2017 Operational 23 1022
2014 Executive 0 16
2014 Scientific and Professional 13 296
2014 Administration and Foreign Services 11 1133
2014 Administrative Support 8 353
2014 Operational 20 1288

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 223
2017 Administration and Foreign Services 15 897
2017 Technical 0 15
2017 Administrative Support 10 220
2017 Operational 30 1022
2014 Scientific and Professional 17 296
2014 Administration and Foreign Services 16 1133
2014 Administrative Support 10 353
2014 Operational 27 1288

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 54 24
2017 Scientific and Professional 44 223
2017 Administration and Foreign Services 50 897
2017 Technical 40 15
2017 Administrative Support 43 220
2017 Operational 55 1022
2014 Executive 50 16
2014 Scientific and Professional 38 296
2014 Administration and Foreign Services 49 1133
2014 Technical 38 16
2014 Administrative Support 54 353
2014 Operational 54 1288
2014 Other 35 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 223
2017 Administration and Foreign Services 29 897
2017 Administrative Support 26 220
2017 Operational 47 1022
2014 Executive 38 16
2014 Scientific and Professional 31 296
2014 Administration and Foreign Services 26 1133
2014 Administrative Support 29 353
2014 Operational 42 1288

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 21 24
2017 Scientific and Professional 13 223
2017 Administration and Foreign Services 16 897
2017 Administrative Support 15 220
2017 Operational 14 1022
2014 Scientific and Professional 15 296
2014 Administration and Foreign Services 15 1133
2014 Administrative Support 15 353
2014 Operational 14 1288

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 59 24
2017 Scientific and Professional 59 223
2017 Administration and Foreign Services 55 898
2017 Technical 73 15
2017 Administrative Support 53 220
2017 Operational 42 1019
2017 Other 57 12
2014 Executive 71 17
2014 Scientific and Professional 55 296
2014 Administration and Foreign Services 54 1131
2014 Technical 42 16
2014 Administrative Support 52 353
2014 Operational 36 1288
2014 Other 33 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Executive 37 24
2017 Scientific and Professional 43 223
2017 Administration and Foreign Services 33 898
2017 Technical 66 15
2017 Administrative Support 29 220
2017 Operational 34 1019
2014 Executive 53 17
2014 Scientific and Professional 35 296
2014 Administration and Foreign Services 33 1131
2014 Administrative Support 27 353
2014 Operational 32 1288

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 20 24
2017 Scientific and Professional 7 223
2017 Administration and Foreign Services 10 898
2017 Administrative Support 4 220
2017 Operational 8 1019
2014 Scientific and Professional 9 296
2014 Administration and Foreign Services 10 1131
2014 Technical 0 16
2014 Administrative Support 7 353
2014 Operational 8 1288

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 24
2017 Scientific and Professional 24 223
2017 Administration and Foreign Services 27 898
2017 Administrative Support 25 220
2017 Operational 34 1019
2014 Executive 0 17
2014 Scientific and Professional 24 296
2014 Administration and Foreign Services 28 1131
2014 Administrative Support 25 353
2014 Operational 28 1288

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Executive 25 24
2017 Scientific and Professional 19 223
2017 Administration and Foreign Services 13 898
2017 Administrative Support 13 220
2017 Operational 17 1019
2014 Scientific and Professional 15 296
2014 Administration and Foreign Services 15 1131
2014 Administrative Support 15 353
2014 Operational 16 1288
2014 Other 27 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 223
2017 Administration and Foreign Services 12 898
2017 Administrative Support 5 220
2017 Operational 13 1019
2014 Executive 0 17
2014 Scientific and Professional 9 296
2014 Administration and Foreign Services 10 1131
2014 Administrative Support 7 353
2014 Operational 9 1288

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Executive 20 24
2017 Scientific and Professional 18 223
2017 Administration and Foreign Services 17 898
2017 Administrative Support 14 220
2017 Operational 24 1019
2014 Scientific and Professional 16 296
2014 Administration and Foreign Services 16 1131
2014 Administrative Support 12 353
2014 Operational 25 1288

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 223
2017 Administration and Foreign Services 10 898
2017 Administrative Support 11 220
2017 Operational 12 1019
2014 Scientific and Professional 13 296
2014 Administration and Foreign Services 10 1131
2014 Administrative Support 12 353
2014 Operational 12 1288

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 20 223
2017 Administration and Foreign Services 24 898
2017 Administrative Support 20 220
2017 Operational 24 1019
2014 Scientific and Professional 22 296
2014 Administration and Foreign Services 21 1131
2014 Technical 32 16
2014 Administrative Support 25 353
2014 Operational 29 1288
2014 Other 41 17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 202
2017 Administration and Foreign Services 10 799
2017 Technical 50 12
2017 Administrative Support 13 211
2017 Operational 14 885
2014 Scientific and Professional 14 270
2014 Administration and Foreign Services 11 1027
2014 Administrative Support 10 328
2014 Operational 16 1173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 202
2017 Administration and Foreign Services 13 799
2017 Administrative Support 16 211
2017 Operational 13 885
2017 Other 43 11
2014 Scientific and Professional 16 270
2014 Administration and Foreign Services 13 1027
2014 Administrative Support 13 328
2014 Operational 12 1173

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 202
2017 Administration and Foreign Services 9 799
2017 Administrative Support 9 211
2017 Operational 12 885
2014 Scientific and Professional 14 270
2014 Administration and Foreign Services 9 1027
2014 Technical 0 15
2014 Administrative Support 10 328
2014 Operational 13 1173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 202
2017 Administration and Foreign Services 7 799
2017 Administrative Support 8 211
2017 Operational 7 885
2014 Executive 0 17
2014 Scientific and Professional 7 270
2014 Administration and Foreign Services 7 1027
2014 Technical 0 15
2014 Administrative Support 8 328
2014 Operational 9 1173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Scientific and Professional 8 202
2017 Administration and Foreign Services 10 799
2017 Administrative Support 9 211
2017 Operational 5 885
2014 Scientific and Professional 9 270
2014 Administration and Foreign Services 12 1027
2014 Administrative Support 12 328
2014 Operational 6 1173
2014 Other 0 16

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 202
2017 Administration and Foreign Services 9 799
2017 Technical 0 12
2017 Administrative Support 15 211
2017 Operational 6 885
2014 Scientific and Professional 9 270
2014 Administration and Foreign Services 10 1027
2014 Technical 0 15
2014 Administrative Support 10 328
2014 Operational 7 1173
2014 Other 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 202
2017 Administration and Foreign Services 11 799
2017 Technical 0 12
2017 Administrative Support 17 211
2017 Operational 3 885
2017 Other 0 11
2014 Scientific and Professional 3 270
2014 Administration and Foreign Services 10 1027
2014 Administrative Support 15 328
2014 Operational 5 1173

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Scientific and Professional 8 202
2017 Administration and Foreign Services 8 799
2017 Administrative Support 10 211
2017 Operational 9 885
2014 Executive 0 17
2014 Scientific and Professional 6 270
2014 Administration and Foreign Services 7 1027
2014 Administrative Support 9 328
2014 Operational 9 1173

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 202
2017 Administration and Foreign Services 11 799
2017 Technical 0 12
2017 Administrative Support 15 211
2017 Operational 10 885
2017 Other 0 11
2014 Executive 0 17
2014 Scientific and Professional 11 270
2014 Administration and Foreign Services 12 1027
2014 Administrative Support 14 328
2014 Operational 9 1173

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 26 23
2017 Scientific and Professional 28 202
2017 Administration and Foreign Services 29 799
2017 Administrative Support 19 211
2017 Operational 32 885
2014 Scientific and Professional 25 270
2014 Administration and Foreign Services 30 1027
2014 Administrative Support 20 328
2014 Operational 29 1173

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 21 23
2017 Scientific and Professional 11 202
2017 Administration and Foreign Services 8 799
2017 Technical 0 12
2017 Administrative Support 4 211
2017 Operational 15 885
2017 Other 0 11
2014 Scientific and Professional 13 270
2014 Administration and Foreign Services 11 1027
2014 Technical 0 15
2014 Administrative Support 10 328
2014 Operational 12 1173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 43 23
2017 Scientific and Professional 49 202
2017 Administration and Foreign Services 49 799
2017 Administrative Support 39 211
2017 Operational 51 885
2014 Executive 47 17
2014 Scientific and Professional 49 270
2014 Administration and Foreign Services 51 1027
2014 Administrative Support 49 328
2014 Operational 45 1173

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Administration and Foreign Services 2 799
2017 Technical 0 12
2017 Operational 3 885
2017 Other 0 11
2014 Scientific and Professional 3 270
2014 Administration and Foreign Services 1 1027
2014 Administrative Support 2 328
2014 Operational 3 1173

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 26 23
2017 Scientific and Professional 56 202
2017 Administration and Foreign Services 59 799
2017 Administrative Support 50 211
2017 Operational 63 885
2014 Executive 53 17
2014 Scientific and Professional 58 270
2014 Administration and Foreign Services 59 1027
2014 Technical 73 15
2014 Administrative Support 58 328
2014 Operational 65 1173
2014 Other 70 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Administration and Foreign Services 1 799
2017 Technical 0 12
2017 Operational 2 885
2017 Other 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 26 23
2017 Scientific and Professional 16 202
2017 Administration and Foreign Services 13 799
2017 Administrative Support 15 211
2017 Operational 16 885
2014 Executive 35 17
2014 Scientific and Professional 18 270
2014 Administration and Foreign Services 12 1027
2014 Administrative Support 17 328
2014 Operational 14 1173

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 90 10 24
2017 Scientific and Professional 94 6 221
2017 Administration and Foreign Services 94 6 897
2017 Technical 93 7 15
2017 Administrative Support 88 12 220
2017 Operational 98 2 1017
2017 Other 82 18 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 43 7 10 5 6 2 75 17 124
2017 Scientific and Professional 12 22 21 12 14 15 5 42 32 854
2017 Administration and Foreign Services 10 22 21 13 14 15 5 39 34 3507
2017 Technical 17 20 20 11 10 17 5 47 27 77
2017 Administrative Support 15 22 22 7 10 17 7 49 22 1009
2017 Operational 6 16 21 16 29 9 3 26 50 2569
2017 Other 19 15 20 3 3 24 15 57 10 113
2014 Executive 40 33 10 6 4 5 2 79 11 140
2014 Scientific and Professional 9 20 23 14 16 14 5 35 36 1013
2014 Administration and Foreign Services 12 22 20 13 12 16 4 43 31 4402
2014 Technical 12 21 20 10 9 19 9 47 26 74
2014 Administrative Support 15 21 21 8 12 18 5 47 25 1279
2014 Operational 8 21 25 14 19 10 2 33 38 3696
2014 Other 15 15 17 12 6 24 11 46 28 77

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 33 10 6 3 2 1 80 9 124
2017 Scientific and Professional 19 33 18 11 11 6 1 57 25 852
2017 Administration and Foreign Services 17 33 20 13 12 5 0 53 26 3498
2017 Technical 24 28 29 6 5 8 0 57 12 77
2017 Administrative Support 26 35 16 8 7 7 1 66 17 1010
2017 Operational 9 22 22 17 26 4 1 33 45 2564
2017 Other 36 23 13 5 3 13 7 75 10 113
2014 Executive 51 34 10 1 3 1 0 86 4 140
2014 Scientific and Professional 14 31 20 14 13 7 1 48 29 1012
2014 Administration and Foreign Services 19 32 20 13 10 6 1 55 24 4400
2014 Technical 24 27 23 11 3 10 1 58 16 74
2014 Administrative Support 25 29 19 9 9 7 1 59 20 1278
2014 Operational 11 28 23 16 18 5 1 40 35 3688
2014 Other 34 23 14 7 5 13 4 69 14 77

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 8 92 124
2017 Scientific and Professional 9 91 850
2017 Administration and Foreign Services 13 87 3493
2017 Administrative Support 7 93 1009
2017 Operational 23 77 2558
2014 Executive 4 96 140
2014 Scientific and Professional 9 91 1011
2014 Administration and Foreign Services 11 89 4397
2014 Administrative Support 11 89 1280
2014 Operational 19 81 3691
2014 Other 6 94 76

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 43 75
2017 Administration and Foreign Services 41 434
2017 Administrative Support 47 68
2017 Operational 51 517
2014 Scientific and Professional 53 87
2014 Administration and Foreign Services 40 465
2014 Administrative Support 40 140
2014 Operational 46 666

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 90 10
2017 Scientific and Professional 76 75
2017 Administration and Foreign Services 77 434
2017 Administrative Support 71 68
2017 Operational 76 517
2014 Scientific and Professional 79 87
2014 Administration and Foreign Services 77 465
2014 Administrative Support 79 140
2014 Operational 75 666

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 434
2017 Operational 7 517
2014 Scientific and Professional 0 87
2014 Administration and Foreign Services 4 465
2014 Operational 5 666

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 75
2017 Administration and Foreign Services 12 434
2017 Operational 32 517
2014 Scientific and Professional 16 87
2014 Administration and Foreign Services 12 465
2014 Operational 25 666

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 7 75
2017 Administration and Foreign Services 7 434
2017 Administrative Support 7 68
2017 Operational 13 517
2014 Administration and Foreign Services 9 465
2014 Administrative Support 7 140
2014 Operational 11 666

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 6 434
2017 Operational 12 517
2014 Administration and Foreign Services 4 465
2014 Administrative Support 5 140
2014 Operational 11 666

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 7 75
2017 Administration and Foreign Services 6 434
2017 Administrative Support 14 68
2017 Operational 7 517
2014 Administration and Foreign Services 9 465
2014 Administrative Support 8 140
2014 Operational 10 666

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 74
2017 Administration and Foreign Services 33 434
2017 Administrative Support 22 67
2017 Operational 37 513
2014 Scientific and Professional 11 87
2014 Administration and Foreign Services 30 466
2014 Administrative Support 17 139
2014 Operational 30 668

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 74
2017 Administration and Foreign Services 17 434
2017 Administrative Support 15 67
2017 Operational 21 513
2014 Scientific and Professional 11 87
2014 Administration and Foreign Services 19 466
2014 Administrative Support 11 139
2014 Operational 19 668

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 10 74
2017 Administration and Foreign Services 12 434
2017 Administrative Support 10 67
2017 Operational 27 513
2014 Scientific and Professional 6 87
2014 Administration and Foreign Services 11 466
2014 Administrative Support 8 139
2014 Operational 20 668

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 6 434
2017 Operational 10 513
2014 Administration and Foreign Services 6 466
2014 Administrative Support 4 139
2014 Operational 10 668

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 74
2017 Administration and Foreign Services 20 434
2017 Administrative Support 22 67
2017 Operational 19 513
2014 Scientific and Professional 12 87
2014 Administration and Foreign Services 19 466
2014 Administrative Support 22 139
2014 Operational 18 668

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 28 74
2017 Administration and Foreign Services 30 434
2017 Administrative Support 30 67
2017 Operational 40 513
2014 Scientific and Professional 28 87
2014 Administration and Foreign Services 24 466
2014 Administrative Support 15 139
2014 Operational 32 668

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 5 434
2017 Operational 8 513
2014 Administration and Foreign Services 4 466
2014 Operational 4 668

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 2 434
2017 Administrative Support 0 67
2017 Operational 2 513

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 9 74
2017 Administration and Foreign Services 7 434
2017 Operational 11 513
2014 Scientific and Professional 10 87
2014 Administration and Foreign Services 7 466
2014 Administrative Support 7 139
2014 Operational 9 668

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 74
2017 Administration and Foreign Services 17 434
2017 Administrative Support 11 67
2017 Operational 15 513
2014 Scientific and Professional 15 87
2014 Administration and Foreign Services 15 466
2014 Administrative Support 10 139
2014 Operational 10 668

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 0 74
2017 Operational 2 513

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 74
2017 Administration and Foreign Services 22 434
2017 Administrative Support 21 67
2017 Operational 17 513
2014 Scientific and Professional 20 87
2014 Administration and Foreign Services 18 466
2014 Administrative Support 26 139
2014 Operational 16 668

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administrative Support 0 67
2014 Administration and Foreign Services 1 466
2014 Operational 1 668

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 74
2017 Administration and Foreign Services 15 434
2017 Administrative Support 26 67
2017 Operational 19 513
2014 Scientific and Professional 37 87
2014 Administration and Foreign Services 25 466
2014 Administrative Support 33 139
2014 Operational 30 668

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 59 10
2017 Scientific and Professional 39 75
2017 Administration and Foreign Services 39 433
2017 Administrative Support 31 68
2017 Operational 29 518
2014 Scientific and Professional 45 87
2014 Administration and Foreign Services 34 464
2014 Administrative Support 32 138
2014 Operational 22 671

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 75
2017 Administration and Foreign Services 22 433
2017 Administrative Support 15 68
2017 Operational 22 518
2014 Scientific and Professional 29 87
2014 Administration and Foreign Services 21 464
2014 Administrative Support 14 138
2014 Operational 18 671

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 75
2017 Administration and Foreign Services 11 433
2017 Administrative Support 9 68
2017 Operational 5 518
2014 Scientific and Professional 11 87
2014 Administration and Foreign Services 8 464
2014 Administrative Support 11 138
2014 Operational 6 671

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 23 75
2017 Administration and Foreign Services 26 433
2017 Administrative Support 30 68
2017 Operational 25 518
2014 Scientific and Professional 27 87
2014 Administration and Foreign Services 24 464
2014 Administrative Support 30 138
2014 Operational 19 671

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 8 75
2017 Administration and Foreign Services 7 433
2017 Operational 11 518
2014 Scientific and Professional 10 87
2014 Administration and Foreign Services 9 464
2014 Administrative Support 5 138
2014 Operational 8 671

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 10 75
2017 Administration and Foreign Services 12 433
2017 Operational 10 518
2014 Scientific and Professional 8 87
2014 Administration and Foreign Services 11 464
2014 Administrative Support 9 138
2014 Operational 7 671

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 75
2017 Administration and Foreign Services 10 433
2017 Administrative Support 12 68
2017 Operational 14 518
2014 Scientific and Professional 10 87
2014 Administration and Foreign Services 12 464
2014 Administrative Support 8 138
2014 Operational 13 671

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 75
2017 Administration and Foreign Services 8 433
2017 Operational 9 518
2014 Scientific and Professional 13 87
2014 Administration and Foreign Services 10 464
2014 Administrative Support 9 138
2014 Operational 11 671

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 42 75
2017 Administration and Foreign Services 40 433
2017 Administrative Support 44 68
2017 Operational 45 518
2014 Scientific and Professional 37 87
2014 Administration and Foreign Services 43 464
2014 Administrative Support 41 138
2014 Operational 48 671

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 8 386
2017 Operational 9 465
2014 Scientific and Professional 10 80
2014 Administration and Foreign Services 8 413
2014 Operational 9 613

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 8 67
2017 Administration and Foreign Services 9 386
2017 Administrative Support 18 64
2017 Operational 9 465
2014 Scientific and Professional 9 80
2014 Administration and Foreign Services 10 413
2014 Administrative Support 5 125
2014 Operational 7 613

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 5 386
2017 Operational 6 465
2014 Scientific and Professional 10 80
2014 Administration and Foreign Services 6 413
2014 Operational 4 613

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 2 386
2017 Operational 4 465
2014 Administration and Foreign Services 5 413
2014 Administrative Support 4 125
2014 Operational 3 613

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 3 386
2017 Operational 2 465
2014 Administration and Foreign Services 4 413
2014 Operational 1 613

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 4 386
2017 Operational 4 465
2014 Scientific and Professional 6 80
2014 Administration and Foreign Services 5 413
2014 Administrative Support 7 125
2014 Operational 2 613

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 67
2017 Administration and Foreign Services 10 386
2017 Operational 2 465
2014 Administration and Foreign Services 6 413
2014 Administrative Support 12 125
2014 Operational 3 613

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 11 67
2017 Administration and Foreign Services 6 386
2017 Administrative Support 11 64
2017 Operational 10 465
2014 Scientific and Professional 6 80
2014 Administration and Foreign Services 5 413
2014 Administrative Support 8 125
2014 Operational 9 613

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 13 67
2017 Administration and Foreign Services 13 386
2017 Administrative Support 11 64
2017 Operational 10 465
2014 Scientific and Professional 13 80
2014 Administration and Foreign Services 9 413
2014 Administrative Support 12 125
2014 Operational 8 613

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 67
2017 Administration and Foreign Services 28 386
2017 Administrative Support 13 64
2017 Operational 27 465
2014 Scientific and Professional 26 80
2014 Administration and Foreign Services 26 413
2014 Administrative Support 26 125
2014 Operational 22 613

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 386
2017 Operational 14 465
2014 Scientific and Professional 15 80
2014 Administration and Foreign Services 9 413
2014 Administrative Support 12 125
2014 Operational 10 613

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 59 10
2017 Scientific and Professional 41 67
2017 Administration and Foreign Services 49 386
2017 Administrative Support 40 64
2017 Operational 45 465
2014 Scientific and Professional 51 80
2014 Administration and Foreign Services 45 413
2014 Administrative Support 47 125
2014 Operational 42 613

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Administration and Foreign Services 3 386
2017 Operational 4 465
2014 Administration and Foreign Services 2 413
2014 Operational 3 613

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 65 67
2017 Administration and Foreign Services 65 386
2017 Administrative Support 55 64
2017 Operational 64 465
2014 Scientific and Professional 67 80
2014 Administration and Foreign Services 66 413
2014 Administrative Support 70 125
2014 Operational 67 613

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 10
2017 Scientific and Professional 0 67
2017 Administration and Foreign Services 2 386

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 67
2017 Administration and Foreign Services 13 386
2017 Administrative Support 16 64
2017 Operational 15 465
2014 Scientific and Professional 13 80
2014 Administration and Foreign Services 11 413
2014 Administrative Support 14 125
2014 Operational 15 613

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 80 20 10
2017 Scientific and Professional 95 5 75
2017 Administration and Foreign Services 94 6 435
2017 Administrative Support 94 6 68
2017 Operational 97 3 520

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 38 9 4 3 6 2 83 7 123
2017 Scientific and Professional 16 23 24 5 4 23 5 54 13 854
2017 Administration and Foreign Services 12 23 25 8 6 21 5 47 19 3502
2017 Technical 11 25 24 6 4 22 8 51 14 77
2017 Administrative Support 18 22 25 3 4 22 7 55 10 1007
2017 Operational 7 21 29 10 18 12 4 33 33 2566
2017 Other 23 20 17 1 4 24 12 66 7 113
2014 Executive 40 36 8 3 2 8 3 85 6 140
2014 Scientific and Professional 12 21 27 5 6 23 6 47 16 1014
2014 Administration and Foreign Services 15 22 24 6 5 24 4 51 16 4403
2014 Technical 23 18 21 4 2 21 11 60 9 74
2014 Administrative Support 17 19 26 5 4 23 6 50 13 1280
2014 Operational 9 24 28 11 11 14 3 39 27 3698
2014 Other 21 16 19 3 4 23 13 58 11 77

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 35 6 3 3 0 1 89 5 124
2017 Scientific and Professional 26 34 19 7 4 10 1 67 12 851
2017 Administration and Foreign Services 21 35 21 7 6 8 1 62 14 3496
2017 Technical 30 25 24 6 4 9 1 62 11 76
2017 Administrative Support 31 31 20 3 4 10 2 70 8 1006
2017 Operational 10 25 27 12 17 7 2 39 31 2561
2017 Other 37 26 12 0 4 15 7 80 5 113
2014 Executive 52 36 5 3 1 2 0 90 4 140
2014 Scientific and Professional 21 30 23 6 6 12 2 59 14 1012
2014 Administration and Foreign Services 24 34 21 6 5 10 1 64 13 4400
2014 Technical 33 22 18 7 0 15 4 69 9 72
2014 Administrative Support 28 29 20 7 4 11 1 65 12 1280
2014 Operational 13 29 27 11 11 8 1 46 24 3688
2014 Other 34 22 18 3 4 19 1 69 9 77

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 6 94 124
2017 Scientific and Professional 19 81 854
2017 Administration and Foreign Services 22 78 3499
2017 Technical 23 77 75
2017 Administrative Support 17 83 1011
2017 Operational 25 75 2558
2017 Other 13 87 113
2014 Executive 5 95 140
2014 Scientific and Professional 18 82 1011
2014 Administration and Foreign Services 18 82 4404
2014 Technical 12 88 74
2014 Administrative Support 18 82 1276
2014 Operational 19 81 3690
2014 Other 16 84 77

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 78 22 157
2017 Administration and Foreign Services 78 22 748
2017 Technical 78 22 18
2017 Administrative Support 81 19 176
2017 Operational 73 27 594
2017 Other 56 44 13
2014 Scientific and Professional 74 26 181
2014 Administration and Foreign Services 75 25 770
2014 Administrative Support 69 31 228
2014 Operational 74 26 694

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 43 37 4 10 7 0 0 80 16 124
2017 Administration and Foreign Services 41 37 5 10 5 1 1 79 15 586
2017 Technical 58 35 0 7 0 0 0 93 7 14
2017 Administrative Support 45 39 6 6 2 1 1 86 8 143
2017 Operational 34 40 9 9 6 0 1 75 16 426
2014 Scientific and Professional 46 35 6 9 5 0 0 81 13 134
2014 Administration and Foreign Services 46 33 6 10 3 0 0 80 14 577
2014 Administrative Support 46 36 5 10 2 0 1 83 12 158
2014 Operational 39 36 9 8 8 0 0 75 16 512

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 9 2 0 1 1 70 91 4 124
2017 Scientific and Professional 26 53 10 8 1 0 2 80 10 853
2017 Administration and Foreign Services 30 51 8 5 1 1 4 84 7 3505
2017 Technical 18 52 8 11 6 3 3 73 19 77
2017 Administrative Support 21 52 12 5 3 3 3 78 9 1009
2017 Operational 25 52 11 5 2 1 4 81 7 2571
2017 Other 16 22 14 15 2 9 22 56 24 112
2014 Executive 14 9 4 0 1 0 73 83 3 140
2014 Scientific and Professional 25 50 13 8 1 1 2 78 9 1013
2014 Administration and Foreign Services 28 51 9 5 1 1 4 84 7 4402
2014 Technical 19 56 9 7 7 0 3 76 14 74
2014 Administrative Support 21 51 13 7 2 2 3 76 10 1278
2014 Operational 22 55 14 5 1 1 3 79 6 3696
2014 Other 11 27 10 4 8 9 30 63 20 77

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 34 10 5 6 5 22 72 14 124
2017 Scientific and Professional 8 26 22 15 10 14 4 43 31 853
2017 Administration and Foreign Services 10 30 23 13 7 12 5 49 24 3495
2017 Technical 9 24 23 8 11 21 4 44 25 77
2017 Administrative Support 12 31 21 8 6 16 6 55 18 1010
2017 Operational 8 30 22 18 16 3 2 40 37 2559
2017 Other 10 14 19 6 4 23 24 46 19 113
2014 Executive 24 29 8 5 4 1 29 76 12 140
2014 Scientific and Professional 6 29 23 16 10 12 3 41 32 1016
2014 Administration and Foreign Services 10 28 23 12 7 12 6 47 24 4404
2014 Technical 8 24 24 13 6 15 11 42 26 74
2014 Administrative Support 11 28 23 11 6 14 7 49 21 1281
2014 Operational 9 35 23 15 11 4 2 47 28 3697
2014 Other 9 15 16 4 9 20 27 46 24 77

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 8 2 0 1 1 68 89 3 124
2017 Scientific and Professional 35 38 10 4 3 6 2 80 8 854
2017 Administration and Foreign Services 37 37 10 4 2 5 4 81 7 3506
2017 Technical 28 38 10 5 10 6 3 72 17 77
2017 Administrative Support 40 35 11 2 1 7 3 84 3 1011
2017 Operational 17 37 19 11 8 4 4 59 20 2570
2017 Other 25 24 12 2 2 14 20 76 6 113
2014 Executive 18 10 4 0 1 0 68 86 2 140
2014 Scientific and Professional 29 39 14 8 4 4 2 73 12 1014
2014 Administration and Foreign Services 36 36 12 5 2 5 4 79 7 4405
2014 Technical 46 37 5 3 3 3 3 89 6 74
2014 Administrative Support 36 34 13 4 2 8 3 78 7 1278
2014 Operational 17 42 17 10 6 4 3 64 18 3696
2014 Other 19 16 17 4 6 9 30 57 15 77

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 11 2 0 1 1 59 93 3 124
2017 Scientific and Professional 24 37 16 7 4 10 2 69 13 852
2017 Administration and Foreign Services 26 36 15 7 5 7 4 70 14 3494
2017 Technical 27 34 9 7 9 11 3 71 19 77
2017 Administrative Support 28 36 14 4 4 12 3 75 9 1007
2017 Operational 9 29 20 18 17 4 4 41 38 2561
2017 Other 23 19 15 3 2 17 21 68 8 113
2014 Executive 24 9 4 0 1 0 63 88 2 140
2014 Scientific and Professional 19 37 18 10 5 9 2 63 17 1014
2014 Administration and Foreign Services 25 36 16 8 5 7 4 68 14 4399
2014 Technical 35 34 13 1 4 10 3 79 7 74
2014 Administrative Support 25 36 17 6 3 10 3 70 11 1279
2014 Operational 11 32 20 16 14 4 3 46 32 3694
2014 Other 11 21 14 4 9 8 32 54 23 77
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 27 6 6 3 1 3 85 9 124
2017 Scientific and Professional 48 28 9 8 7 1 0 76 15 853
2017 Administration and Foreign Services 50 29 8 7 6 0 0 79 13 3499
2017 Technical 45 34 4 10 8 0 0 79 18 77
2017 Administrative Support 56 28 7 4 4 1 0 85 8 1011
2017 Operational 24 33 15 11 15 1 1 58 26 2566
2017 Other 55 25 8 3 3 2 3 85 7 113

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 26 8 3 5 0 1 84 8 124
2017 Scientific and Professional 49 27 10 6 6 2 0 77 12 853
2017 Administration and Foreign Services 51 27 10 5 6 1 0 78 11 3501
2017 Technical 48 27 9 6 8 1 0 77 14 77
2017 Administrative Support 56 27 9 4 3 1 0 84 7 1012
2017 Operational 23 30 20 8 17 3 1 54 26 2568
2017 Other 60 24 4 4 3 3 1 88 8 113

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 39 6 3 1 0 1 89 4 124
2017 Scientific and Professional 20 44 17 11 7 2 0 65 18 853
2017 Administration and Foreign Services 19 45 16 11 7 2 0 65 19 3502
2017 Technical 15 38 24 8 9 6 0 57 17 77
2017 Administrative Support 24 42 15 8 5 4 0 69 14 1010
2017 Operational 10 36 18 15 19 2 0 47 35 2564
2017 Other 21 32 19 8 5 13 2 62 16 113

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 47 14 11 9 1 1 65 21 124
2017 Scientific and Professional 9 30 16 23 22 0 0 39 45 852
2017 Administration and Foreign Services 9 32 18 22 19 1 0 41 41 3501
2017 Technical 18 33 18 19 13 0 0 51 32 77
2017 Administrative Support 18 36 18 16 10 2 0 55 27 1005
2017 Operational 4 14 14 20 46 1 0 18 67 2567
2017 Other 19 43 18 11 5 4 1 65 17 113

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 20 19 19 11 0 3 50 31 124
2017 Scientific and Professional 12 18 18 17 35 0 0 30 52 853
2017 Administration and Foreign Services 16 22 19 17 24 0 1 39 42 3498
2017 Technical 28 22 14 17 17 1 0 51 35 77
2017 Administrative Support 15 19 21 16 26 0 2 36 43 1007
2017 Operational 12 14 14 18 40 1 1 26 59 2569
2017 Other 21 13 18 20 25 1 2 35 46 112

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 26 26 20 20 0 1 33 41 123
2017 Scientific and Professional 8 24 27 22 19 0 0 32 41 852
2017 Administration and Foreign Services 10 21 28 21 19 0 0 32 40 3494
2017 Technical 15 20 36 14 15 0 0 35 29 77
2017 Administrative Support 19 28 26 14 11 0 1 48 25 1009
2017 Operational 23 29 26 12 8 0 2 53 20 2557
2017 Other 29 30 23 9 3 1 5 63 13 110

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 35 27 13 15 0 1 45 28 124
2017 Scientific and Professional 20 31 21 14 12 1 1 52 26 850
2017 Administration and Foreign Services 15 29 27 17 11 0 1 44 28 3492
2017 Technical 15 34 23 20 5 0 3 51 26 77
2017 Administrative Support 31 31 22 9 5 1 3 63 14 1005
2017 Operational 28 30 21 9 7 1 4 61 17 2552
2017 Other 42 28 10 9 3 2 6 76 13 113

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 26 31 17 18 0 1 34 35 124
2017 Scientific and Professional 12 21 22 19 24 1 1 34 43 853
2017 Administration and Foreign Services 15 21 23 19 20 1 1 37 40 3492
2017 Technical 15 27 20 21 16 0 0 42 38 77
2017 Administrative Support 21 23 23 16 14 1 2 46 31 1008
2017 Operational 15 22 25 18 18 1 2 38 37 2559
2017 Other 34 20 22 9 9 1 5 58 19 113

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 35 19 21 13 0 3 46 35 124
2017 Scientific and Professional 35 27 12 10 8 0 7 68 19 852
2017 Administration and Foreign Services 38 25 16 7 5 1 9 69 14 3494
2017 Technical 46 24 7 6 0 0 16 84 8 77
2017 Administrative Support 51 16 8 3 2 1 21 85 5 1005
2017 Operational 37 27 16 9 6 1 4 67 16 2554
2017 Other 49 19 7 3 2 0 21 85 6 113

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 27 35 14 11 0 1 39 25 124
2017 Scientific and Professional 19 32 25 15 8 0 0 52 23 852
2017 Administration and Foreign Services 22 30 25 13 10 0 1 52 23 3482
2017 Technical 33 29 26 4 5 1 1 64 9 75
2017 Administrative Support 34 31 21 7 4 0 2 67 12 1006
2017 Operational 20 27 24 14 13 0 1 48 28 2559
2017 Other 41 31 13 8 2 0 6 76 10 112

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 42 19 3 7 0 2 70 10 123
2017 Scientific and Professional 20 33 23 14 9 1 1 53 23 853
2017 Administration and Foreign Services 20 33 25 14 7 0 1 54 21 3480
2017 Technical 27 33 23 10 5 0 1 61 16 75
2017 Administrative Support 34 32 19 8 4 1 3 68 12 1006
2017 Operational 13 24 27 18 15 1 1 39 34 2555
2017 Other 35 29 24 3 3 1 5 68 6 112

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 37 19 14 8 0 1 58 23 124
2017 Scientific and Professional 17 27 27 17 10 1 1 45 28 851
2017 Administration and Foreign Services 14 30 26 18 11 0 1 45 29 3483
2017 Technical 23 37 15 15 6 0 4 62 22 76
2017 Administrative Support 28 33 21 8 7 1 2 62 16 1007
2017 Operational 13 25 24 19 16 1 1 39 36 2554
2017 Other 45 24 14 5 5 1 6 74 10 112

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 40 13 6 4 0 1 76 11 124
2017 Scientific and Professional 24 34 19 12 7 1 1 60 20 852
2017 Administration and Foreign Services 23 34 23 12 8 0 1 57 20 3480
2017 Technical 30 34 15 14 6 0 1 64 21 76
2017 Administrative Support 35 31 17 8 5 1 3 69 13 1006
2017 Operational 16 26 23 18 16 1 1 43 34 2556
2017 Other 36 25 15 11 7 0 6 65 19 112

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 30 22 13 7 0 2 57 21 124
2017 Scientific and Professional 17 29 25 16 12 1 1 47 28 849
2017 Administration and Foreign Services 20 30 24 15 10 0 1 51 25 3476
2017 Technical 29 41 14 9 5 0 1 71 14 75
2017 Administrative Support 27 35 19 10 5 1 2 64 16 1004
2017 Operational 26 31 21 10 9 1 2 59 20 2543
2017 Other 37 35 18 4 3 0 4 74 7 112

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 23 7 1 2 0 1 90 3 124
2017 Scientific and Professional 29 32 21 11 7 0 0 61 18 853
2017 Administration and Foreign Services 44 27 16 8 4 0 1 72 12 3496
2017 Technical 38 27 19 10 5 0 1 66 15 77
2017 Administrative Support 46 27 14 5 4 0 3 75 10 1007
2017 Operational 26 26 22 14 11 0 1 53 25 2568
2017 Other 63 17 9 1 4 2 4 85 5 113

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 16 6 3 3 0 3 86 7 123
2017 Scientific and Professional 56 21 8 6 6 0 2 79 13 852
2017 Administration and Foreign Services 59 20 9 5 5 0 2 80 10 3498
2017 Technical 70 16 5 1 4 1 3 90 5 77
2017 Administrative Support 65 16 7 4 4 1 3 84 9 1008
2017 Operational 35 24 16 11 11 1 1 61 23 2564
2017 Other 77 12 2 1 3 1 5 94 4 113

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 27 11 2 1 0 1 85 3 124
2017 Scientific and Professional 38 34 14 7 6 0 1 73 13 853
2017 Administration and Foreign Services 47 32 12 5 2 0 1 80 8 3490
2017 Technical 45 29 14 6 5 0 1 75 11 77
2017 Administrative Support 45 31 12 6 3 0 3 78 9 1006
2017 Operational 27 35 18 10 8 1 1 63 18 2567
2017 Other 66 18 8 0 2 1 5 90 2 112

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 19 9 4 3 0 1 84 7 124
2017 Scientific and Professional 51 22 12 6 7 0 1 74 14 853
2017 Administration and Foreign Services 49 24 12 8 6 0 1 74 14 3498
2017 Technical 51 23 11 6 4 3 1 78 11 76
2017 Administrative Support 58 17 12 5 6 0 2 77 11 1005
2017 Operational 28 28 17 12 14 0 1 57 26 2562
2017 Other 66 20 4 3 2 0 5 90 5 112

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 36 14 6 4 0 1 75 11 124
2017 Scientific and Professional 45 12 7 2 1 0 31 84 5 850
2017 Administration and Foreign Services 48 14 7 3 1 0 26 85 5 3491
2017 Technical 50 11 1 0 1 0 37 96 2 77
2017 Administrative Support 54 7 4 1 1 0 33 91 3 1006
2017 Operational 43 19 9 3 3 1 22 80 8 2558
2017 Other 68 7 2 1 1 1 21 95 2 112

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 23 3 1 2 0 3 94 3 122
2017 Scientific and Professional 55 24 9 3 2 1 7 86 5 849
2017 Administration and Foreign Services 62 21 7 2 1 0 7 89 3 3474
2017 Technical 64 13 14 1 0 0 8 83 1 76
2017 Administrative Support 66 17 5 2 1 0 8 92 3 1001
2017 Operational 47 28 11 4 3 1 7 81 8 2537
2017 Other 74 11 4 2 3 1 7 91 5 111

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 84 10 1 1 1 0 3 97 2 124
2017 Scientific and Professional 61 17 7 5 6 0 4 81 12 852
2017 Administration and Foreign Services 65 17 6 4 4 1 4 85 9 3502
2017 Technical 63 14 9 6 6 0 1 78 13 77
2017 Administrative Support 52 16 9 7 10 1 5 72 18 1010
2017 Operational 65 17 7 3 3 1 5 87 6 2562
2017 Other 47 11 9 13 13 0 6 62 28 113

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 29 4 0 3 0 2 93 3 124
2017 Scientific and Professional 50 30 12 4 2 0 2 82 6 854
2017 Administration and Foreign Services 46 32 14 4 2 0 2 80 6 3498
2017 Technical 54 23 16 4 2 1 0 77 6 77
2017 Administrative Support 49 30 13 3 2 0 3 81 5 1010
2017 Operational 44 31 14 4 3 0 3 78 8 2557
2017 Other 61 28 6 1 1 1 4 93 2 113

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 24 40 18 8 0 1 33 26 124
2017 Scientific and Professional 6 26 37 21 9 1 0 32 30 854
2017 Administration and Foreign Services 6 23 43 19 9 0 0 29 28 3505
2017 Technical 10 24 41 13 13 0 0 34 25 77
2017 Administrative Support 14 31 37 12 5 0 0 45 18 1008
2017 Operational 6 18 38 20 16 1 0 25 37 2569
2017 Other 26 36 29 5 3 0 1 63 8 113

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 31 35 18 6 0 1 24 40 124
2017 Scientific and Professional 13 27 40 15 5 0 0 20 41 847
2017 Administration and Foreign Services 13 27 42 13 5 0 0 18 40 3499
2017 Technical 13 17 41 16 12 0 0 29 30 77
2017 Administrative Support 7 22 40 19 10 0 0 29 30 1003
2017 Operational 16 29 37 12 5 0 0 18 45 2561
2017 Other 4 19 23 32 20 0 2 53 24 113
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 30 22 8 5 0 1 34 66 124
2017 Scientific and Professional 15 23 22 14 24 2 1 16 84 854
2017 Administration and Foreign Services 27 24 20 11 14 3 1 28 72 3500
2017 Technical 38 22 14 4 18 4 0 40 60 77
2017 Administrative Support 30 21 21 13 14 2 1 31 69 1012
2017 Operational 21 22 20 13 21 3 0 21 79 2571
2017 Other 19 20 15 16 25 3 2 20 80 113

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 19 81
2017 Scientific and Professional 28 692
2017 Administration and Foreign Services 26 2419
2017 Technical 29 44
2017 Administrative Support 30 677
2017 Operational 28 1988
2017 Other 50 86

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 35 81
2017 Scientific and Professional 46 692
2017 Administration and Foreign Services 37 2419
2017 Technical 37 44
2017 Administrative Support 31 677
2017 Operational 38 1988
2017 Other 53 86

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 20 81
2017 Scientific and Professional 12 692
2017 Administration and Foreign Services 17 2419
2017 Technical 14 44
2017 Administrative Support 19 677
2017 Operational 14 1988
2017 Other 31 86

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 46 81
2017 Scientific and Professional 51 692
2017 Administration and Foreign Services 55 2419
2017 Technical 47 44
2017 Administrative Support 35 677
2017 Operational 68 1988
2017 Other 33 86

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 4 81
2017 Scientific and Professional 6 692
2017 Administration and Foreign Services 9 2419
2017 Technical 6 44
2017 Administrative Support 5 677
2017 Operational 9 1988
2017 Other 5 86

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 39 81
2017 Scientific and Professional 40 692
2017 Administration and Foreign Services 38 2419
2017 Technical 51 44
2017 Administrative Support 47 677
2017 Operational 29 1988
2017 Other 31 86

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 16 42 23 4 6 8 78
2017 Scientific and Professional 4 38 21 13 5 19 671
2017 Administration and Foreign Services 7 45 18 11 4 15 2374
2017 Technical 8 43 18 11 2 18 43
2017 Administrative Support 7 51 18 9 3 13 652
2017 Operational 8 37 17 11 4 24 1906
2017 Other 1 47 17 14 4 17 81

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 26 16 15 11 1 10 52 30 81
2017 Scientific and Professional 6 19 14 20 33 1 6 27 57 696
2017 Administration and Foreign Services 7 20 16 18 28 2 9 30 52 2437
2017 Technical 9 15 12 22 28 0 14 28 58 45
2017 Administrative Support 12 24 18 13 23 3 8 40 39 681
2017 Operational 4 13 16 16 41 2 7 19 64 1999
2017 Other 23 24 16 15 16 1 4 49 33 85

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 2 7 15 15 43 4 13 12 71 81
2017 Scientific and Professional 2 7 11 20 52 2 6 9 78 696
2017 Administration and Foreign Services 2 8 11 17 53 2 8 10 78 2437
2017 Technical 0 4 9 13 58 0 16 5 84 45
2017 Administrative Support 3 8 12 18 50 3 5 13 74 682
2017 Operational 2 6 12 12 59 2 7 8 79 1998
2017 Other 4 17 14 16 39 1 9 24 61 86
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