2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	47	14	8	6	0	1	72	14	289
2017	CS-01	29	44	14	8	5	0	0	73	13	84
2017	CS-02	24	54	10	9	3	0	0	77	12	97
2017	CS-03	17	45	22	8	8	0	0	62	16	77
2017	CS-04	39	39	4	4	13	0	0	78	17	21
2014	CS	29	44	16	6	5	0	0	73	11	339
2014	CS-01	31	38	21	4	6	0	0	69	10	96
2014	CS-02	28	43	14	7	6	1	1	73	13	116
2014	CS-03	29	50	14	5	2	0	0	79	7	86
2014	CS-04	26	45	13	10	7	0	0	71	16	31
2011	CS	40	42	9	5	4	0	0	82	9	396
2011	CS-01	42	41	7	7	3	0	0	84	10	104
2011	CS-02	42	39	9	5	5	1	0	81	10	129
2011	CS-03	34	47	13	4	2	0	0	81	6	115
2011	CS-04	42	39	8	3	8	0	0	81	11	36
2008	CS	37	38	12	11	3	0	0	74	14	319
2008	CS-01	51	30	11	9	0	0	0	80	9	81
2008	CS-02	28	42	15	14	2	0	0	70	15	124
2008	CS-03	36	38	11	5	9	0	0	74	15	74
2008	CS-04	20	48	8	20	4	0	0	68	24	25

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	39	21	11	10	58	21	289
2017	CS-01	20	38	20	13	8	58	21	84
2017	CS-02	18	42	21	9	10	60	20	97
2017	CS-03	16	41	25	8	10	57	19	77
2017	CS-04	31	30	4	17	17	61	35	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	38	11	2	3	0	0	84	5	288
2017	CS-01	56	30	12	1	1	0	0	86	2	84
2017	CS-02	41	48	6	3	1	0	0	90	4	97
2017	CS-03	36	37	18	3	7	0	0	72	9	76
2017	CS-04	57	39	4	0	0	0	0	96	0	21
2014	CS	57	30	9	3	1	0	1	88	4	339
2014	CS-01	57	31	8	4	0	0	0	88	4	96
2014	CS-02	58	28	10	0	1	1	2	88	1	116
2014	CS-03	59	25	10	3	1	0	0	85	5	86
2014	CS-04	48	45	0	3	3	0	0	93	7	31
2011	CS	62	28	6	2	2	0	0	91	4	397
2011	CS-01	71	22	4	2	1	0	0	93	3	105
2011	CS-02	65	25	8	1	2	0	0	90	2	129
2011	CS-03	50	37	6	3	3	0	0	88	6	115
2011	CS-04	61	33	3	0	3	0	0	94	3	36

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	48	13	6	4	0	0	77	9	287
2017	CS-01	34	45	17	1	4	0	0	78	5	83
2017	CS-02	32	48	12	6	1	0	0	80	7	97
2017	CS-03	21	50	16	6	8	0	0	71	14	76
2017	CS-04	35	43	4	17	0	0	0	78	17	21
2014	CS	36	43	14	5	1	0	0	79	6	339
2014	CS-01	35	41	18	4	2	0	0	76	6	96
2014	CS-02	36	44	9	8	1	1	1	82	9	116
2014	CS-03	36	45	15	2	1	0	0	81	3	86
2014	CS-04	36	38	19	3	3	0	0	74	7	31
2011	CS	48	40	6	4	3	0	0	88	6	397
2011	CS-01	57	34	5	2	2	0	0	91	4	105
2011	CS-02	47	37	7	5	3	1	0	84	9	129
2011	CS-03	40	48	6	3	3	0	0	88	6	115
2011	CS-04	50	36	8	3	3	0	0	86	6	36
2008	CS	43	42	7	6	2	0	0	85	8	321
2008	CS-01	56	34	6	4	0	0	0	90	4	82
2008	CS-02	34	48	10	8	1	0	0	81	9	124
2008	CS-03	45	39	5	5	5	0	0	84	11	74
2008	CS-04	31	58	8	4	0	0	0	88	4	26

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	36	22	16	11	0	0	51	27	288
2017	CS-01	14	37	23	13	13	0	0	51	26	84
2017	CS-02	18	37	19	16	8	1	1	56	25	97
2017	CS-03	10	33	27	18	12	0	0	43	30	76
2017	CS-04	18	39	17	17	9	0	0	57	26	21
2014	CS	26	37	21	9	6	1	0	63	16	339
2014	CS-01	28	37	22	8	5	0	0	65	13	96
2014	CS-02	20	39	18	9	10	3	1	61	21	116
2014	CS-03	28	35	24	12	1	0	0	63	13	86
2014	CS-04	32	32	16	10	10	0	0	65	19	31
2011	CS	30	37	19	7	7	0	0	67	14	397
2011	CS-01	36	33	18	6	7	0	0	70	12	105
2011	CS-02	27	38	19	7	9	1	0	66	16	129
2011	CS-03	22	43	22	10	4	0	0	64	14	115
2011	CS-04	36	33	11	6	14	0	0	69	19	36

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	40	20	15	7	1	0	57	23	289
2017	CS-01	15	43	19	15	7	0	0	58	23	84
2017	CS-02	20	38	15	19	5	2	1	60	24	97
2017	CS-03	13	41	25	12	9	0	0	54	21	77
2017	CS-04	22	39	13	22	4	0	0	61	26	21
2014	CS	27	38	19	10	5	1	0	66	15	339
2014	CS-01	27	35	25	10	3	0	0	62	13	96
2014	CS-02	22	40	16	12	8	2	1	64	20	116
2014	CS-03	32	41	21	7	0	0	0	72	7	86
2014	CS-04	32	32	10	10	16	0	0	65	26	31
2011	CS	29	42	16	7	5	1	0	72	13	397
2011	CS-01	35	37	14	8	6	0	0	72	13	105
2011	CS-02	26	41	17	7	7	2	0	69	14	129
2011	CS-03	22	52	17	6	3	0	0	74	9	115
2011	CS-04	36	36	8	14	6	0	0	72	19	36
2008	CS	25	42	16	10	6	0	0	68	16	320
2008	CS-01	28	46	15	7	4	0	0	74	11	82
2008	CS-02	21	46	15	11	6	0	0	67	18	124
2008	CS-03	20	45	19	7	9	0	0	65	16	74
2008	CS-04	35	19	23	12	8	4	0	56	20	26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	25	25	16	9	4	0	47	26	289
2017	CS-01	21	23	32	11	10	4	0	46	21	84
2017	CS-02	24	24	18	19	10	5	1	51	31	97
2017	CS-03	16	26	29	19	9	1	0	42	29	77
2017	CS-04	22	26	26	17	4	4	0	50	23	21
2014	CS	29	28	20	12	7	4	1	59	20	339
2014	CS-01	25	34	18	14	6	2	1	61	21	96
2014	CS-02	28	25	15	16	10	4	2	57	28	116
2014	CS-03	32	23	28	10	1	6	0	58	12	86
2014	CS-04	32	32	19	3	13	0	0	65	16	31
2011	CS	32	31	18	7	10	3	0	64	17	397
2011	CS-01	38	27	17	3	11	4	0	67	15	105
2011	CS-02	29	33	15	12	11	1	0	63	23	129
2011	CS-03	28	35	23	5	7	3	0	64	13	115
2011	CS-04	28	28	22	8	8	6	0	59	18	36
2008	CS	27	32	18	14	7	2	0	61	21	320
2008	CS-01	32	37	11	12	5	4	0	71	18	82
2008	CS-02	23	34	19	14	8	2	0	59	22	124
2008	CS-03	25	33	22	11	8	1	0	58	19	73
2008	CS-04	27	15	23	23	12	0	0	42	35	26

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	35	11	5	6	2	1	77	12	288
2017	CS-01	49	26	12	6	7	0	0	75	13	84
2017	CS-02	42	38	5	5	5	2	2	84	11	97
2017	CS-03	31	41	16	5	4	3	1	74	10	76
2017	CS-04	31	34	13	9	13	0	0	65	22	21
2014	CS	45	29	17	4	2	2	1	77	6	339
2014	CS-01	51	25	15	7	1	0	1	76	8	96
2014	CS-02	42	31	16	3	3	3	2	77	6	116
2014	CS-03	40	31	21	2	1	3	1	74	4	86
2014	CS-04	48	32	13	0	6	0	0	81	6	31
2011	CS	42	34	14	4	5	2	0	77	9	397
2011	CS-01	50	31	10	4	4	2	0	83	8	105
2011	CS-02	36	36	12	4	8	3	1	76	12	129
2011	CS-03	41	37	15	5	3	0	0	77	8	115
2011	CS-04	50	19	28	0	3	0	0	69	3	36
2008	CS	39	34	15	6	4	1	1	75	10	321
2008	CS-01	40	35	15	6	2	0	1	77	9	82
2008	CS-02	39	29	17	7	6	2	1	69	13	124
2008	CS-03	38	39	12	4	5	1	0	78	10	74
2008	CS-04	31	46	15	0	4	4	0	80	4	26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	30	10	8	6	1	1	75	14	288
2017	CS-01	49	27	8	5	10	1	0	77	14	84
2017	CS-02	47	32	5	8	5	1	1	81	14	97
2017	CS-03	41	28	16	10	4	0	1	70	14	77
2017	CS-04	37	32	18	14	0	0	0	68	14	20
2014	CS	42	36	12	5	4	1	1	79	10	339
2014	CS-01	51	31	8	4	4	1	1	83	8	96
2014	CS-02	39	39	9	6	7	0	1	78	13	116
2014	CS-03	36	34	21	7	1	1	0	71	8	86
2014	CS-04	42	42	10	0	6	0	0	84	6	31
2011	CS	42	32	12	8	6	1	0	74	14	397
2011	CS-01	50	24	10	10	5	1	0	75	15	105
2011	CS-02	37	40	7	7	9	1	0	77	16	129
2011	CS-03	40	30	18	7	4	0	0	70	11	115
2011	CS-04	50	25	17	6	3	0	0	75	8	36
2008	CS	37	36	10	7	8	0	0	74	16	321
2008	CS-01	39	40	10	6	5	0	0	79	11	82
2008	CS-02	38	34	12	5	11	0	0	72	16	124
2008	CS-03	34	38	7	12	8	1	0	73	21	74
2008	CS-04	27	42	12	8	8	0	4	72	16	26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	26	10	5	6	0	2	79	12	289
2017	CS-01	50	26	12	6	6	0	0	76	12	84
2017	CS-02	57	27	4	6	4	1	1	85	11	97
2017	CS-03	50	26	13	6	3	0	3	77	9	77
2017	CS-04	48	13	17	0	22	0	0	61	22	21
2014	CS	50	29	13	4	3	1	1	80	7	339
2014	CS-01	54	24	15	4	2	0	1	78	6	96
2014	CS-02	48	34	9	3	4	1	1	84	7	116
2014	CS-03	47	28	17	6	1	1	0	75	7	86
2014	CS-04	58	23	10	3	6	0	0	81	10	31

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	30	20	12	11	9	1	53	26	288
2017	CS-01	13	36	18	7	13	13	0	56	23	84
2017	CS-02	22	28	12	18	7	11	2	57	29	97
2017	CS-03	16	24	33	15	9	4	0	41	25	76
2017	CS-04	26	34	13	4	22	0	0	61	26	21
2014	CS	23	37	17	10	5	8	1	65	16	339
2014	CS-01	21	36	16	10	5	10	1	64	17	96
2014	CS-02	18	40	15	11	6	9	1	64	19	116
2014	CS-03	27	34	24	8	3	3	0	63	12	86
2014	CS-04	29	45	6	13	3	3	0	77	17	31
2011	CS	21	37	18	12	6	6	1	61	19	396
2011	CS-01	29	31	13	15	5	6	1	64	22	104
2011	CS-02	20	40	17	9	6	6	1	65	17	129
2011	CS-03	14	37	23	13	6	6	0	55	20	115
2011	CS-04	22	42	22	8	6	0	0	64	14	36

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	29	21	23	14	2	1	41	38	288
2017	CS-01	8	33	19	26	10	4	0	43	37	84
2017	CS-02	13	30	15	24	17	1	1	44	41	96
2017	CS-03	10	19	33	23	13	1	0	30	37	77
2017	CS-04	14	43	9	9	26	0	0	57	35	21
2014	CS	18	37	19	14	9	3	1	57	23	339
2014	CS-01	18	30	25	15	9	2	1	49	25	96
2014	CS-02	14	41	16	11	11	5	1	59	24	116
2014	CS-03	20	38	19	19	5	0	0	58	23	86
2014	CS-04	35	32	16	3	13	0	0	68	16	31
2011	CS	21	36	19	13	9	2	0	58	22	396
2011	CS-01	26	37	15	9	10	4	0	65	19	104
2011	CS-02	19	37	22	11	9	2	0	58	20	129
2011	CS-03	15	36	22	18	9	1	0	51	27	115
2011	CS-04	25	31	14	14	17	0	0	56	31	36
2008	CS	23	38	15	13	8	2	1	63	22	321
2008	CS-01	26	43	15	7	5	2	2	72	13	82
2008	CS-02	16	43	18	12	9	2	0	60	21	124
2008	CS-03	20	34	16	18	12	0	0	54	30	74
2008	CS-04	35	27	4	15	12	8	0	67	29	26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	24	29	16	18	5	0	33	36	289
2017	CS-01	7	24	37	10	15	7	0	33	27	84
2017	CS-02	7	31	16	21	18	6	1	41	41	97
2017	CS-03	6	16	38	21	17	3	0	23	39	77
2017	CS-04	14	26	26	9	26	0	0	39	35	21
2014	CS	13	32	24	15	10	4	1	48	27	339
2014	CS-01	14	26	30	16	9	4	1	41	27	96
2014	CS-02	12	36	18	13	13	7	1	52	28	116
2014	CS-03	19	27	29	20	6	0	0	46	25	86
2014	CS-04	6	48	16	10	16	3	0	57	27	31
2011	CS	11	37	22	17	9	4	0	50	27	397
2011	CS-01	15	33	21	16	10	5	0	51	27	105
2011	CS-02	12	36	22	13	10	6	0	51	25	129
2011	CS-03	6	40	25	18	10	1	0	46	28	115
2011	CS-04	6	42	19	28	3	3	0	49	31	36
2008	CS	8	37	26	17	9	3	0	46	26	321
2008	CS-01	11	40	28	15	5	1	0	52	20	82
2008	CS-02	4	38	27	19	8	4	0	44	29	124
2008	CS-03	7	30	30	14	16	4	0	38	31	74
2008	CS-04	12	38	12	19	12	8	0	54	33	26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	27	20	18	18	7	0	40	39	289
2017	CS-01	10	24	23	20	15	8	0	36	39	84
2017	CS-02	11	29	13	15	20	10	1	45	40	97
2017	CS-03	9	25	23	24	14	5	0	35	40	77
2017	CS-04	17	26	26	4	26	0	0	44	30	21
2014	CS	16	27	22	16	12	6	1	46	31	338
2014	CS-01	13	26	24	20	13	3	1	41	34	95
2014	CS-02	14	26	21	13	16	9	1	44	33	116
2014	CS-03	21	25	25	17	7	3	0	48	25	86
2014	CS-04	16	45	10	16	13	0	0	61	29	31
2011	CS	15	35	20	14	13	4	0	52	27	397
2011	CS-01	20	32	18	12	13	4	0	54	27	105
2011	CS-02	16	35	18	14	13	5	0	53	28	129
2011	CS-03	7	42	21	16	11	3	0	50	28	115
2011	CS-04	14	28	33	14	8	3	0	43	23	36
2008	CS	15	35	21	14	11	4	0	52	26	321
2008	CS-01	12	37	26	9	9	7	1	53	19	82
2008	CS-02	13	37	21	15	10	3	0	52	27	124
2008	CS-03	14	32	23	15	14	3	0	47	29	74
2008	CS-04	27	27	12	15	12	8	0	58	29	26

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	29	21	19	19	4	0	39	39	288
2017	CS-01	7	30	26	20	14	2	0	38	35	84
2017	CS-02	10	29	14	19	22	5	1	42	43	97
2017	CS-03	7	25	27	21	16	5	0	33	39	76
2017	CS-04	13	39	4	17	26	0	0	52	43	21
2014	CS	12	37	21	15	13	3	1	50	28	339
2014	CS-01	11	27	27	15	18	1	1	39	34	96
2014	CS-02	13	42	16	12	13	3	1	58	26	116
2014	CS-03	13	29	27	20	8	3	0	44	29	86
2014	CS-04	10	68	3	10	10	0	0	78	19	31
2011	CS	14	37	21	16	11	1	0	51	27	397
2011	CS-01	22	29	20	13	15	1	0	51	29	105
2011	CS-02	13	41	17	15	12	2	0	56	27	129
2011	CS-03	10	36	28	16	10	1	0	46	26	115
2011	CS-04	11	44	22	22	0	0	0	56	22	36
2008	CS	11	39	19	22	8	1	0	50	31	321
2008	CS-01	11	40	18	23	6	1	0	52	30	82
2008	CS-02	9	39	19	24	7	2	0	48	32	124
2008	CS-03	9	35	23	22	11	0	0	45	32	74
2008	CS-04	8	46	15	19	12	0	0	54	31	26

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	36	24	16	10	0	1	50	26	289
2017	CS-01	15	35	23	15	12	0	0	50	27	84
2017	CS-02	16	36	20	20	8	0	0	53	28	97
2017	CS-03	9	39	31	12	9	0	0	48	21	77
2017	CS-04	18	34	17	17	13	0	0	52	30	21
2014	CS	22	35	25	10	8	0	0	57	18	339
2014	CS-01	20	30	28	12	9	1	0	50	22	96
2014	CS-02	19	36	22	10	11	0	1	56	22	116
2014	CS-03	22	43	24	8	2	0	0	65	10	86
2014	CS-04	29	29	26	10	6	0	0	58	16	31
2011	CS	18	42	17	12	10	0	0	61	22	396
2011	CS-01	27	45	10	11	8	0	0	71	19	105
2011	CS-02	15	41	18	13	13	0	1	56	26	128
2011	CS-03	13	44	21	12	10	0	0	57	22	115
2011	CS-04	19	44	22	8	6	0	0	64	14	36

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	44	18	12	9	1	60	21	289
2017	CS-01	18	39	21	13	8	0	57	21	84
2017	CS-02	13	48	20	10	8	0	62	19	97
2017	CS-03	17	43	17	12	12	0	59	24	77
2017	CS-04	18	47	13	22	0	0	65	22	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	27	19	17	16	11	1	41	38	288
2017	CS-01	6	17	20	13	25	17	1	28	47	83
2017	CS-02	10	28	13	18	16	13	1	45	40	97
2017	CS-03	9	32	22	25	6	5	0	44	33	77
2017	CS-04	17	31	26	13	13	0	0	48	26	21
2014	CS	14	21	24	13	12	13	2	41	30	339
2014	CS-01	12	20	22	21	12	11	2	37	38	96
2014	CS-02	14	17	24	12	12	20	1	39	31	116
2014	CS-03	13	21	29	9	15	9	5	39	28	86
2014	CS-04	29	29	16	10	10	7	0	62	21	31

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	38	11	9	6	0	2	73	15	289
2017	CS-01	39	30	12	10	10	0	0	69	19	84
2017	CS-02	38	37	11	6	5	0	2	77	12	97
2017	CS-03	25	47	13	10	4	0	1	72	14	77
2017	CS-04	35	39	4	17	4	0	0	74	22	21
2014	CS	34	38	16	6	4	1	1	73	10	339
2014	CS-01	36	36	16	7	3	0	1	73	10	96
2014	CS-02	34	36	16	5	8	1	1	71	13	116
2014	CS-03	31	41	20	7	1	1	0	72	8	86
2014	CS-04	45	36	10	3	6	0	0	81	10	31
2011	CS	32	39	15	8	6	0	0	71	14	397
2011	CS-01	39	32	13	9	6	1	0	72	14	105
2011	CS-02	28	43	12	9	8	0	0	71	16	129
2011	CS-03	30	41	17	7	5	0	0	71	12	115
2011	CS-04	33	33	19	11	3	0	0	67	14	36
2008	CS	34	36	15	10	6	0	0	69	16	321
2008	CS-01	38	38	12	5	7	0	0	76	12	82
2008	CS-02	34	34	15	11	6	0	0	68	17	124
2008	CS-03	30	35	18	8	9	0	0	65	18	74
2008	CS-04	19	42	19	15	0	0	4	64	16	26

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	36	23	14	4	5	5	54	20	96
2017	CS-02	15	28	13	18	8	10	10	53	31	40
2017	CS-03	7	39	36	7	4	4	4	49	11	28
2017	CS-04	24	38	19	19	0	0	0	62	19	19
2014	CS	24	34	17	11	5	4	4	63	18	92
2014	CS-02	14	40	16	12	5	9	5	62	19	43
2014	CS-03	27	32	18	14	5	0	5	62	19	22
2014	CS-04	38	25	21	4	8	0	4	65	13	24

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	43	13	12	9	1	1	65	21	289
2017	CS-01	19	38	17	13	12	0	1	58	25	84
2017	CS-02	20	49	8	13	7	1	1	71	21	97
2017	CS-03	21	45	16	9	5	3	1	69	15	77
2017	CS-04	31	34	9	13	13	0	0	65	26	21
2014	CS	28	45	12	8	5	1	1	74	13	339
2014	CS-01	29	41	11	10	6	1	1	72	17	96
2014	CS-02	28	47	9	7	8	0	1	76	15	116
2014	CS-03	25	43	20	10	1	1	0	68	12	86
2014	CS-04	39	52	3	3	3	0	0	90	6	31
2011	CS	28	41	12	11	7	1	0	70	18	397
2011	CS-01	31	34	10	11	12	1	0	66	24	105
2011	CS-02	28	43	12	9	6	2	0	72	15	129
2011	CS-03	21	48	12	14	4	1	0	69	18	115
2011	CS-04	33	44	14	8	0	0	0	78	8	36
2008	CS	27	45	10	12	6	1	0	72	17	321
2008	CS-01	24	48	10	10	7	0	1	73	17	82
2008	CS-02	23	44	12	14	6	1	0	68	20	124
2008	CS-03	27	46	11	9	5	1	0	74	15	74
2008	CS-04	42	38	4	12	4	0	0	81	15	26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	36	16	11	9	9	1	60	22	288
2017	CS-01	11	31	17	10	14	14	2	51	29	83
2017	CS-02	16	41	15	10	6	9	1	64	18	97
2017	CS-03	21	40	16	12	5	5	1	65	18	77
2017	CS-04	35	22	22	9	13	0	0	57	22	21
2014	CS	25	31	19	10	6	7	1	62	18	338
2014	CS-01	19	34	18	16	7	5	1	56	25	96
2014	CS-02	22	29	20	10	7	10	2	58	20	116
2014	CS-03	28	29	24	5	6	7	1	62	11	86
2014	CS-04	50	37	3	0	7	4	0	89	7	30
2011	CS	26	32	15	11	9	6	1	63	21	397
2011	CS-01	23	26	12	17	10	10	2	55	31	105
2011	CS-02	26	31	18	8	12	6	0	60	21	129
2011	CS-03	24	43	13	10	4	4	1	71	16	115
2011	CS-04	39	28	19	11	3	0	0	67	14	36
2008	CS	29	31	16	12	9	3	1	63	21	321
2008	CS-01	22	35	15	17	6	2	2	60	24	82
2008	CS-02	20	33	20	10	11	6	0	56	22	124
2008	CS-03	34	32	14	9	9	1	0	67	19	74
2008	CS-04	65	15	8	8	0	4	0	84	8	26

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	31	19	23	20	0	0	39	43	289
2017	CS-01	6	21	21	25	26	0	0	27	51	84
2017	CS-02	5	35	15	24	21	0	0	40	44	97
2017	CS-03	10	30	23	22	14	0	0	41	36	77
2017	CS-04	13	57	9	17	4	0	0	70	22	21
2014	CS	14	37	20	20	9	0	0	51	29	337
2014	CS-01	10	31	16	30	11	0	1	42	42	96
2014	CS-02	12	42	20	16	10	0	0	54	26	115
2014	CS-03	16	34	22	21	7	0	0	50	28	86
2014	CS-04	23	43	23	7	3	0	0	67	10	30
2011	CS	23	41	15	11	7	1	1	66	18	396
2011	CS-01	17	36	18	16	7	2	4	57	24	105
2011	CS-02	22	50	11	8	8	2	0	73	16	129
2011	CS-03	19	43	18	13	6	1	0	62	19	115
2011	CS-04	57	23	11	0	6	0	3	82	6	35
2008	CS	34	42	11	9	3	0	1	76	12	321
2008	CS-01	27	41	12	15	2	1	1	70	18	82
2008	CS-02	28	48	14	8	2	0	0	76	10	124
2008	CS-03	43	41	5	3	7	0	1	85	10	74
2008	CS-04	50	27	15	8	0	0	0	77	8	26

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	47	12	5	4	0	1	79	9	288
2017	CS-01	36	44	10	7	4	0	0	80	11	84
2017	CS-02	30	46	13	7	2	1	0	77	9	97
2017	CS-03	25	51	16	3	6	0	0	75	9	77
2017	CS-04	46	54	0	0	0	0	0	100	0	20
2014	CS	39	42	11	5	3	0	0	81	8	338
2014	CS-01	42	32	15	6	4	0	0	74	10	96
2014	CS-02	38	43	9	7	3	0	1	82	10	115
2014	CS-03	39	49	9	1	2	0	0	87	3	86
2014	CS-04	29	52	10	6	3	0	0	81	10	31
2011	CS	46	39	9	4	2	0	0	85	7	396
2011	CS-01	48	38	9	4	2	0	0	86	6	105
2011	CS-02	41	41	11	4	3	0	0	82	7	129
2011	CS-03	45	41	8	4	2	0	0	86	6	114
2011	CS-04	67	19	6	6	3	0	0	86	8	36
2008	CS	43	39	7	9	2	0	0	82	10	321
2008	CS-01	51	35	6	7	0	0	0	87	7	82
2008	CS-02	35	44	10	11	1	0	0	78	12	124
2008	CS-03	43	35	7	9	4	1	0	79	14	74
2008	CS-04	46	42	8	4	0	0	0	88	4	26

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	44	8	7	2	0	83	9	288
2017	CS-01	42	42	6	10	1	0	83	11	84
2017	CS-02	35	45	9	7	2	1	81	9	97
2017	CS-03	33	48	12	5	3	0	81	8	77
2017	CS-04	50	45	0	5	0	0	95	5	20
2014	CS	44	39	9	5	3	0	83	8	337
2014	CS-01	46	29	11	7	6	0	75	13	96
2014	CS-02	45	39	8	5	4	0	83	9	114
2014	CS-03	44	43	7	5	1	0	87	6	86
2014	CS-04	35	55	10	0	0	0	90	0	31
2011	CS	49	41	4	3	3	0	90	6	397
2011	CS-01	52	36	2	6	4	0	89	10	105
2011	CS-02	48	39	7	4	2	0	87	6	130
2011	CS-03	43	50	3	1	2	0	94	3	115
2011	CS-04	66	26	6	0	3	0	91	3	35
2008	CS	41	44	7	5	3	0	85	8	321
2008	CS-01	41	37	12	5	4	1	79	9	82
2008	CS-02	39	47	6	6	2	0	85	9	124
2008	CS-03	45	45	3	5	3	0	89	8	74
2008	CS-04	38	46	12	0	4	0	85	4	26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	27	21	21	19	2	0	37	41	287
2017	CS-01	7	26	18	20	27	2	0	34	48	82
2017	CS-02	12	28	19	19	20	2	1	41	39	97
2017	CS-03	8	27	28	27	9	1	0	35	37	77
2017	CS-04	13	26	26	17	17	0	0	39	35	21
2014	CS	16	32	19	18	11	2	1	50	30	339
2014	CS-01	14	28	16	20	19	2	2	43	40	96
2014	CS-02	16	36	17	16	11	3	1	54	28	116
2014	CS-03	16	31	28	20	5	0	0	47	24	86
2014	CS-04	26	39	10	16	10	0	0	65	26	31
2011	CS	21	36	18	14	9	3	0	59	23	396
2011	CS-01	18	31	19	16	7	8	1	54	25	105
2011	CS-02	19	41	11	16	12	2	0	61	28	129
2011	CS-03	18	37	24	12	7	1	0	56	19	115
2011	CS-04	46	31	14	3	6	0	0	77	9	35
2008	CS	25	39	15	12	8	1	0	65	20	319
2008	CS-01	21	46	11	17	4	0	1	68	21	82
2008	CS-02	20	39	20	7	12	1	0	60	20	123
2008	CS-03	26	42	14	11	7	1	0	68	18	74
2008	CS-04	44	24	16	12	4	0	0	68	16	25

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	24	20	19	24	1	2	35	44	289
2017	CS-01	10	24	24	14	27	0	1	34	42	84
2017	CS-02	9	26	13	16	29	2	4	37	48	97
2017	CS-03	8	18	28	27	19	0	0	26	47	77
2017	CS-04	26	39	13	17	4	0	0	66	22	21
2014	CS	12	24	22	15	25	2	1	37	41	339
2014	CS-01	11	17	18	18	34	2	1	29	53	96
2014	CS-02	9	26	22	11	27	3	2	37	40	116
2014	CS-03	10	25	29	21	13	0	1	36	34	86
2014	CS-04	22	36	13	6	19	0	3	60	27	31
2011	CS	17	30	19	15	15	3	1	49	32	395
2011	CS-01	18	28	21	12	13	4	4	49	28	105
2011	CS-02	16	34	16	13	20	2	0	52	33	128
2011	CS-03	10	32	21	20	14	3	0	43	35	115
2011	CS-04	40	14	20	11	11	0	3	56	24	35
2008	CS	14	35	16	14	20	0	1	50	34	319
2008	CS-01	18	39	16	10	15	1	1	59	25	82
2008	CS-02	10	33	21	14	23	0	0	42	37	123
2008	CS-03	9	39	11	19	22	0	0	49	41	74
2008	CS-04	28	32	16	12	12	0	0	60	24	25

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	45	16	11	8	0	1	65	19	287
2017	CS-01	18	40	13	22	7	0	0	58	29	83
2017	CS-02	15	52	16	8	8	0	0	67	16	97
2017	CS-03	18	48	20	8	5	0	0	67	13	76
2017	CS-04	48	26	13	0	13	0	0	74	13	21
2014	CS	22	40	15	13	10	0	1	63	22	339
2014	CS-01	19	33	20	20	9	0	0	52	29	96
2014	CS-02	22	42	12	10	12	0	1	65	23	116
2014	CS-03	28	42	17	8	5	0	0	70	13	86
2014	CS-04	22	45	6	13	10	0	3	70	23	31
2011	CS	30	42	14	9	5	0	0	72	14	398
2011	CS-01	29	41	13	12	5	0	0	70	17	105
2011	CS-02	25	41	18	9	8	0	0	65	17	130
2011	CS-03	34	43	11	5	5	1	0	78	11	115
2011	CS-04	42	44	11	3	0	0	0	86	3	36

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	38	19	11	7	1	1	63	18	288
2017	CS-01	26	36	18	15	5	0	0	62	20	84
2017	CS-02	25	35	22	10	6	2	0	61	17	97
2017	CS-03	18	46	20	8	8	0	0	65	16	76
2017	CS-04	44	30	9	4	13	0	0	74	17	21
2014	CS	29	39	18	8	6	0	1	68	14	339
2014	CS-01	23	37	24	8	7	0	1	60	16	96
2014	CS-02	29	38	14	9	9	0	1	68	18	116
2014	CS-03	35	37	21	3	3	0	0	72	7	86
2014	CS-04	35	42	6	10	6	0	0	78	16	31

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	43	18	11	5	1	0	66	16	288
2017	CS-01	23	46	13	13	5	0	0	69	18	84
2017	CS-02	21	44	21	9	3	2	0	66	13	97
2017	CS-03	21	42	21	9	5	1	0	64	15	76
2017	CS-04	31	34	4	17	13	0	0	65	30	21
2014	CS	27	43	17	8	4	0	1	71	12	339
2014	CS-01	27	42	19	7	5	0	0	69	12	96
2014	CS-02	28	42	17	9	3	0	2	71	11	116
2014	CS-03	28	46	16	5	3	1	0	75	8	86
2014	CS-04	29	42	10	16	3	0	0	71	19	31
2011	CS	37	45	8	6	3	0	0	83	9	396
2011	CS-01	48	40	5	6	2	0	0	88	8	105
2011	CS-02	36	47	5	10	3	0	0	82	13	129
2011	CS-03	28	52	13	4	4	0	0	80	7	114
2011	CS-04	39	42	14	3	3	0	0	81	6	36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	35	26	12	7	3	1	52	20	289
2017	CS-01	11	37	32	12	7	1	0	48	19	84
2017	CS-02	18	36	22	11	6	6	1	58	19	97
2017	CS-03	14	33	30	13	6	4	0	49	20	77
2017	CS-04	22	39	22	4	13	0	0	61	17	21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	36	9	7	5	1	1	79	12	287
2017	CS-01	39	39	8	5	7	0	1	80	12	84
2017	CS-02	51	30	9	4	5	1	0	81	9	97
2017	CS-03	36	42	9	6	3	3	1	81	9	77
2017	CS-04	38	33	9	19	0	0	0	71	19	19
2014	CS	43	35	13	6	2	1	1	79	8	337
2014	CS-01	38	36	15	5	2	2	1	77	7	96
2014	CS-02	46	31	12	9	2	0	1	77	11	114
2014	CS-03	43	41	10	3	2	0	0	84	6	86
2014	CS-04	52	29	13	3	3	0	0	81	6	31
2011	CS	45	38	7	5	4	0	1	84	9	398
2011	CS-01	54	31	4	2	6	1	2	88	8	105
2011	CS-02	41	38	9	7	5	0	0	79	12	130
2011	CS-03	39	44	9	5	3	0	0	83	8	115
2011	CS-04	56	33	6	3	3	0	0	89	6	36

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	28	13	10	10	3	9	62	24	287
2017	CS-01	24	29	14	10	11	4	10	60	23	84
2017	CS-02	26	33	12	8	7	5	8	68	18	97
2017	CS-03	30	19	16	14	9	0	12	56	27	77
2017	CS-04	28	48	0	9	14	0	0	76	24	19
2014	CS	27	27	11	13	9	2	12	62	25	337
2014	CS-01	26	26	12	10	8	4	13	63	22	96
2014	CS-02	27	30	9	13	8	2	11	66	24	114
2014	CS-03	30	28	10	10	8	1	12	67	21	86
2014	CS-04	26	22	10	19	13	0	10	53	36	31
2011	CS	34	28	12	8	7	2	8	69	17	397
2011	CS-01	30	26	12	9	7	3	13	67	18	105
2011	CS-02	33	30	13	12	7	2	4	66	20	129
2011	CS-03	36	31	10	6	5	3	9	75	13	115
2011	CS-04	44	22	14	3	8	3	6	73	12	36
2008	CS	38	26	11	7	9	3	7	71	18	320
2008	CS-01	33	22	13	10	6	5	11	65	19	82
2008	CS-02	37	33	10	5	7	4	3	76	13	123
2008	CS-03	39	23	14	5	9	1	8	69	16	74
2008	CS-04	62	19	0	0	19	0	0	81	19	26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	40	12	5	1	0	2	81	6	289
2017	CS-01	48	37	11	1	1	0	2	87	2	84
2017	CS-02	34	45	11	6	0	0	3	82	6	97
2017	CS-03	49	35	8	5	0	1	1	86	5	77
2017	CS-04	9	52	22	9	9	0	0	61	17	21
2014	CS	36	41	16	4	2	0	0	78	6	339
2014	CS-01	43	46	5	4	1	0	0	90	5	96
2014	CS-02	34	41	19	4	1	0	1	76	5	116
2014	CS-03	30	43	20	2	3	1	0	74	6	86
2014	CS-04	45	16	29	6	3	0	0	61	10	31
2011	CS	32	40	18	5	4	0	0	73	9	398
2011	CS-01	42	38	17	3	0	0	0	80	3	105
2011	CS-02	32	39	15	7	5	0	1	72	12	130
2011	CS-03	22	49	18	7	4	0	0	70	11	115
2011	CS-04	36	25	31	0	8	0	0	61	8	36
2008	CS	28	40	19	6	6	0	1	69	12	321
2008	CS-01	38	38	16	4	4	0	1	77	7	82
2008	CS-02	27	43	17	6	6	0	1	71	12	124
2008	CS-03	24	41	26	7	3	0	0	65	9	74
2008	CS-04	27	27	23	12	12	0	0	54	23	26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	27	6	4	5	2	2	85	9	289
2017	CS-01	54	24	4	6	6	4	4	83	13	84
2017	CS-02	66	22	3	1	4	2	2	91	5	97
2017	CS-03	50	30	11	3	3	3	1	83	5	77
2017	CS-04	35	34	9	9	13	0	0	70	22	21
2014	CS	56	28	5	4	2	2	3	88	6	339
2014	CS-01	58	31	4	3	1	0	3	92	4	96
2014	CS-02	54	28	3	5	2	4	5	90	7	116
2014	CS-03	53	29	8	2	5	3	0	84	7	86
2014	CS-04	61	23	6	6	3	0	0	84	10	31
2011	CS	47	34	8	4	3	3	1	84	8	398
2011	CS-01	51	33	8	3	0	4	1	89	3	105
2011	CS-02	46	32	8	5	6	2	1	80	12	130
2011	CS-03	38	39	10	6	3	3	1	80	10	115
2011	CS-04	61	25	11	0	0	3	0	89	0	36

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	27	40	33	289
2017	CS-01	33	38	29	84
2017	CS-02	15	46	38	97
2017	CS-03	30	37	34	77
2017	CS-04	43	18	39	21
2014	CS	18	46	36	339
2014	CS-01	19	45	36	96
2014	CS-02	15	47	38	116
2014	CS-03	14	49	37	86
2014	CS-04	35	35	29	31
2011	CS	21	47	32	397
2011	CS-01	23	44	33	105
2011	CS-02	19	48	33	129
2011	CS-03	17	56	28	115
2011	CS-04	28	39	33	36

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	19	28	43	6	1	3	79
2017	CS-01	7	30	48	11	4	0	27
2017	CS-02	20	40	33	7	0	0	15
2017	CS-03	22	13	52	4	0	9	23
2017	CS-04	40	40	20	0	0	0	10
2014	CS	18	27	31	15	9999	10	62
2014	CS-01	17	28	22	22	9999	11	18
2014	CS-02	6	35	24	18	9999	18	17
2014	CS-03	0	42	50	8	9999	0	12
2014	CS-04	36	9	36	10	9999	9	11
2011	CS	14	39	29	6	9999	12	83
2011	CS-01	0	46	8	21	9999	25	24
2011	CS-02	12	44	36	0	9999	8	25
2011	CS-03	21	26	47	0	9999	5	19
2011	CS-04	30	30	30	0	9999	10	10

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	47	15	6	5	1	1	73	12	288
2017	CS-01	22	53	13	7	5	0	0	75	12	83
2017	CS-02	26	46	15	7	4	1	0	73	11	97
2017	CS-03	26	43	18	4	8	1	0	69	12	77
2017	CS-04	35	43	17	4	0	0	0	78	4	21
2014	CS	36	45	13	4	1	0	0	81	6	339
2014	CS-01	31	43	22	2	2	0	0	74	4	96
2014	CS-02	36	45	11	4	2	1	1	82	6	116
2014	CS-03	42	42	10	5	1	0	0	84	6	86
2014	CS-04	29	58	6	6	0	0	0	87	6	31
2011	CS	38	46	7	7	1	1	0	85	8	397
2011	CS-01	44	38	6	8	3	1	1	83	11	105
2011	CS-02	36	48	8	7	1	1	0	84	8	129
2011	CS-03	31	53	8	7	1	0	0	84	8	115
2011	CS-04	44	47	8	0	0	0	0	92	0	36
2008	CS	42	41	7	6	2	1	0	84	8	321
2008	CS-01	49	35	7	7	0	1	0	85	7	82
2008	CS-02	37	43	10	6	2	1	0	80	9	124
2008	CS-03	35	50	4	3	7	1	0	86	10	74
2008	CS-04	46	42	8	4	0	0	0	88	4	26

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	45	21	12	6	1	0	62	17	288
2017	CS-01	18	39	23	13	6	1	0	58	19	84
2017	CS-02	14	47	21	15	2	1	1	62	17	96
2017	CS-03	14	49	24	6	6	0	0	63	13	77
2017	CS-04	31	43	0	13	13	0	0	74	26	21
2014	CS	26	44	16	9	4	1	0	71	13	339
2014	CS-01	24	40	19	14	2	1	0	65	17	96
2014	CS-02	22	46	13	9	8	1	1	70	17	116
2014	CS-03	29	43	19	7	1	1	0	73	8	86
2014	CS-04	32	48	6	3	6	3	0	83	10	31
2011	CS	22	52	13	10	3	1	0	74	12	397
2011	CS-01	25	42	16	13	3	1	0	67	16	105
2011	CS-02	19	57	13	8	2	2	0	76	10	129
2011	CS-03	18	59	10	10	3	0	0	77	12	115
2011	CS-04	31	50	11	6	3	0	0	81	8	36

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	31	42	13	3	1	1	16	41	288
2017	CS-01	10	27	42	14	5	2	0	20	38	84
2017	CS-02	8	25	51	11	2	1	2	14	34	97
2017	CS-03	8	34	37	16	4	0	1	20	43	76
2017	CS-04	9	52	35	4	0	0	0	4	61	21
2014	CS	10	25	41	16	4	1	3	21	36	339
2014	CS-01	8	20	40	23	4	1	4	28	29	96
2014	CS-02	10	25	38	14	7	2	4	22	38	116
2014	CS-03	9	28	48	13	2	0	0	15	37	86
2014	CS-04	13	22	45	16	0	0	3	17	37	31
2011	CS	11	28	38	16	4	0	2	20	40	397
2011	CS-01	11	22	30	25	8	1	3	34	35	105
2011	CS-02	14	26	41	12	4	0	3	17	41	129
2011	CS-03	8	36	44	11	1	0	0	12	43	115
2011	CS-04	11	36	28	19	3	0	3	23	49	36
2008	CS	13	32	35	13	4	1	1	18	47	321
2008	CS-01	12	21	37	18	6	2	4	26	35	82
2008	CS-02	11	32	40	12	4	1	0	16	44	124
2008	CS-03	16	46	28	8	1	0	0	9	62	74
2008	CS-04	19	38	23	15	4	0	0	19	58	26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	25	35	19	8	2	2	28	35	288
2017	CS-01	6	21	37	23	8	4	1	33	29	84
2017	CS-02	6	29	34	18	8	2	3	27	37	97
2017	CS-03	7	22	38	22	8	0	3	31	30	76
2017	CS-04	30	30	26	9	5	0	0	14	61	21
2014	CS	12	20	35	20	8	2	3	29	34	338
2014	CS-01	11	14	36	27	6	2	3	35	27	96
2014	CS-02	13	22	33	13	12	3	4	27	37	116
2014	CS-03	9	25	37	22	5	1	1	27	35	85
2014	CS-04	19	13	38	20	6	0	3	27	33	31
2011	CS	10	18	27	27	13	2	3	42	30	395
2011	CS-01	10	13	19	29	23	2	5	56	24	104
2011	CS-02	10	15	33	24	12	2	4	38	26	129
2011	CS-03	11	26	22	31	8	2	0	39	38	114
2011	CS-04	6	19	42	17	11	3	3	29	26	36
2008	CS	11	21	34	21	10	3	1	33	32	321
2008	CS-01	6	18	33	22	13	5	2	38	26	82
2008	CS-02	11	22	31	23	12	1	0	35	33	124
2008	CS-03	15	16	41	20	5	3	0	26	32	74
2008	CS-04	12	35	23	23	4	4	0	28	48	26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	30	36	10	3	1	1	13	50	286
2017	CS-01	10	33	40	11	5	1	0	16	43	84
2017	CS-02	19	27	40	4	3	3	4	8	49	97
2017	CS-03	17	26	38	17	1	0	0	19	43	74
2017	CS-04	34	48	13	4	0	0	0	4	83	21
2014	CS	15	28	34	14	4	1	4	19	45	338
2014	CS-01	11	25	34	20	4	2	4	25	38	96
2014	CS-02	15	31	33	8	7	3	4	16	49	116
2014	CS-03	10	30	34	20	3	0	2	24	41	86
2014	CS-04	33	27	33	3	0	0	4	3	62	30
2011	CS	16	26	34	14	5	2	3	20	44	394
2011	CS-01	13	21	38	13	11	3	2	24	36	104
2011	CS-02	15	26	33	16	3	2	5	21	44	129
2011	CS-03	20	26	34	13	4	1	2	18	47	115
2011	CS-04	15	44	29	9	3	0	0	12	59	34
2008	CS	20	31	31	11	4	2	1	15	53	321
2008	CS-01	17	28	28	16	5	4	2	22	48	82
2008	CS-02	20	29	32	10	5	3	0	16	51	124
2008	CS-03	20	34	34	9	3	0	0	12	54	74
2008	CS-04	27	38	27	8	0	0	0	8	65	26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	5	19	34	32	9	1	1	41	24	285
2017	CS-01	2	8	35	39	14	1	0	54	11	83
2017	CS-02	4	22	32	32	7	1	2	40	27	97
2017	CS-03	4	20	38	30	8	0	0	38	24	74
2017	CS-04	13	30	39	18	0	0	0	18	43	21
2014	CS	10	12	41	26	6	1	3	34	23	338
2014	CS-01	5	10	38	32	9	1	3	44	16	95
2014	CS-02	9	10	40	27	8	3	3	37	20	116
2014	CS-03	9	16	49	21	5	0	0	25	25	86
2014	CS-04	29	10	29	29	0	0	3	30	40	31
2011	CS	10	17	34	24	12	1	2	37	28	393
2011	CS-01	7	10	28	29	23	2	1	54	17	103
2011	CS-02	9	17	34	25	10	1	4	37	28	129
2011	CS-03	15	18	37	22	7	0	1	29	34	114
2011	CS-04	9	29	37	14	9	3	0	24	38	35
2008	CS	7	21	32	30	7	2	1	38	29	321
2008	CS-01	5	16	27	34	12	4	2	49	22	82
2008	CS-02	7	19	33	31	6	2	1	39	27	124
2008	CS-03	8	22	35	28	7	0	0	35	30	74
2008	CS-04	12	46	27	15	0	0	0	15	58	26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	30	29	13	5	1	2	19	51	287
2017	CS-01	20	29	27	15	7	1	0	23	49	84
2017	CS-02	20	23	31	15	7	1	3	24	44	97
2017	CS-03	14	39	29	13	3	0	3	16	54	75
2017	CS-04	39	35	26	0	0	0	0	0	74	21
2014	CS	23	25	31	12	3	1	4	16	51	338
2014	CS-01	26	15	31	20	3	1	4	24	43	96
2014	CS-02	23	23	33	11	4	2	3	16	49	116
2014	CS-03	16	34	35	7	4	0	4	11	52	85
2014	CS-04	29	35	23	13	0	0	0	13	64	31
2011	CS	15	28	30	17	6	1	3	24	44	395
2011	CS-01	15	19	28	23	11	1	3	35	36	104
2011	CS-02	16	24	29	18	7	1	5	26	43	128
2011	CS-03	13	35	37	10	3	1	2	13	49	115
2011	CS-04	14	31	33	19	3	0	0	22	44	36
2008	CS	15	29	33	14	6	2	1	21	45	321
2008	CS-01	15	21	29	18	11	2	4	31	38	82
2008	CS-02	12	32	36	12	5	2	0	17	45	124
2008	CS-03	18	28	31	16	5	1	0	22	47	74
2008	CS-04	23	38	27	8	4	0	0	12	62	26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	18	30	28	12	2	4	43	25	287
2017	CS-01	6	14	23	27	24	2	4	54	22	84
2017	CS-02	3	18	32	28	9	2	8	41	23	97
2017	CS-03	7	12	42	28	7	1	3	36	20	75
2017	CS-04	13	48	22	18	0	0	0	18	61	21
2014	CS	8	14	28	32	12	1	4	47	24	337
2014	CS-01	11	15	24	34	11	1	3	47	28	96
2014	CS-02	5	14	35	25	15	3	3	43	20	115
2014	CS-03	7	13	25	38	11	0	7	52	21	85
2014	CS-04	3	13	26	45	10	0	3	57	17	31
2011	CS	8	18	27	29	12	2	4	44	28	397
2011	CS-01	12	13	21	25	18	4	7	48	29	105
2011	CS-02	9	21	20	27	16	3	4	46	33	129
2011	CS-03	4	18	36	32	6	1	3	40	23	115
2011	CS-04	6	11	39	36	6	0	3	43	17	36
2008	CS	11	21	32	21	9	2	2	32	34	321
2008	CS-01	9	18	34	17	13	5	4	33	29	82
2008	CS-02	11	23	30	21	11	2	1	33	36	124
2008	CS-03	15	16	31	28	5	1	3	35	32	74
2008	CS-04	12	27	38	15	4	0	4	20	40	26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	33	35	11	2	2	2	14	50	287
2017	CS-01	11	27	45	12	2	2	0	15	39	84
2017	CS-02	11	37	29	9	4	5	4	15	53	97
2017	CS-03	15	34	39	12	1	0	0	13	48	75
2017	CS-04	39	31	22	9	0	0	0	9	70	21
2014	CS	14	22	37	16	7	1	3	24	37	338
2014	CS-01	13	21	34	21	7	1	3	29	35	96
2014	CS-02	17	23	35	10	8	3	3	19	43	116
2014	CS-03	7	20	46	16	8	0	3	25	27	86
2014	CS-04	17	23	33	27	0	0	0	27	40	30

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	37	7	8	5	1	0	79	14	289
2017	CS-01	39	35	8	11	7	0	0	74	18	84
2017	CS-02	43	35	6	8	3	3	1	82	12	97
2017	CS-03	41	43	7	5	4	0	0	84	9	77
2017	CS-04	44	34	0	9	13	0	0	78	22	21
2014	CS	49	28	10	7	5	1	0	77	12	339
2014	CS-01	49	28	10	6	6	1	0	77	12	96
2014	CS-02	49	24	11	6	6	3	1	76	13	116
2014	CS-03	47	28	10	13	2	0	0	75	15	86
2014	CS-04	51	39	3	3	3	0	0	90	7	31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	43	11	6	3	0	0	81	8	288
2017	CS-01	35	42	17	4	2	0	0	77	6	83
2017	CS-02	41	41	7	6	2	1	1	84	8	97
2017	CS-03	34	47	9	9	1	0	0	80	11	77
2017	CS-04	39	44	4	0	13	0	0	83	13	21
2014	CS	46	37	11	4	1	1	0	84	5	339
2014	CS-01	39	38	15	4	2	1	0	78	6	96
2014	CS-02	47	34	9	5	2	2	1	84	7	116
2014	CS-03	48	39	10	1	0	1	0	88	1	86
2014	CS-04	61	32	3	3	0	0	0	93	3	31

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	37	22	4	2	6	0	71	6	289
2017	CS-01	31	32	21	4	2	10	0	70	7	84
2017	CS-02	32	34	20	5	1	7	1	72	7	97
2017	CS-03	26	45	22	3	1	3	0	73	4	77
2017	CS-04	35	34	22	4	4	0	0	70	9	21
2014	CS	44	35	13	1	2	4	0	83	3	339
2014	CS-01	47	36	7	2	3	4	0	87	5	96
2014	CS-02	38	34	18	1	3	5	1	76	5	116
2014	CS-03	47	34	14	1	0	5	0	84	1	86
2014	CS-04	42	48	6	0	0	3	0	93	0	31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	49	14	7	1	2	0	78	8	289
2017	CS-01	26	51	11	7	2	2	0	79	10	84
2017	CS-02	29	52	9	4	2	3	1	84	6	97
2017	CS-03	30	43	24	4	0	0	0	72	4	77
2017	CS-04	26	47	4	22	0	0	0	74	22	21
2014	CS	44	37	11	3	1	3	0	85	5	339
2014	CS-01	50	39	5	3	2	1	0	90	5	96
2014	CS-02	39	35	14	4	2	6	1	79	6	116
2014	CS-03	43	39	13	2	1	1	0	84	4	86
2014	CS-04	55	35	6	0	0	3	0	93	0	31
2011	CS	32	42	15	5	4	3	0	76	8	397
2011	CS-01	39	36	10	8	3	4	0	78	11	105
2011	CS-02	31	42	14	5	5	2	1	75	10	129
2011	CS-03	23	50	20	3	3	2	0	73	6	115
2011	CS-04	39	36	17	3	0	6	0	79	3	36

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	44	14	5	2	1	0	79	7	288
2017	CS-01	35	49	10	6	1	0	0	83	7	84
2017	CS-02	35	38	17	6	2	1	1	74	9	96
2017	CS-03	31	50	12	3	3	1	0	83	5	77
2017	CS-04	39	30	22	9	0	0	0	70	9	21
2014	CS	47	36	11	3	3	0	0	83	6	339
2014	CS-01	49	34	12	4	1	0	0	82	5	96
2014	CS-02	42	38	9	3	5	1	1	82	9	116
2014	CS-03	47	36	15	2	0	0	0	83	2	86
2014	CS-04	52	39	0	3	6	0	0	90	10	31
2011	CS	40	42	8	6	4	0	0	83	10	397
2011	CS-01	50	37	5	5	3	0	0	88	8	105
2011	CS-02	36	44	7	7	5	1	0	80	13	129
2011	CS-03	32	50	10	3	4	0	0	83	7	115
2011	CS-04	44	31	11	11	3	0	0	75	14	36
2008	CS	31	47	12	6	4	1	0	78	10	320
2008	CS-01	34	49	5	9	2	1	0	84	11	82
2008	CS-02	31	44	15	5	4	1	0	76	9	124
2008	CS-03	25	53	12	5	4	0	0	78	10	73
2008	CS-04	38	27	19	8	8	0	0	65	15	26

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	39	17	9	5	3	4	67	15	289
2017	CS-01	21	33	19	7	11	4	5	60	19	84
2017	CS-02	21	44	14	9	4	5	2	70	14	97
2017	CS-03	25	43	19	5	3	1	5	72	8	77
2017	CS-04	31	34	13	22	0	0	0	65	22	21
2014	CS	36	33	12	5	7	4	4	75	12	339
2014	CS-01	41	26	12	7	7	3	3	71	15	96
2014	CS-02	30	32	12	3	10	6	6	71	16	116
2014	CS-03	35	38	13	6	3	1	3	77	10	86
2014	CS-04	35	55	3	0	3	3	0	93	3	31

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	50	15	4	2	2	1	78	7	287
2017	CS-01	21	51	15	5	4	2	1	75	9	84
2017	CS-02	26	49	13	5	3	3	1	78	9	96
2017	CS-03	25	54	16	4	0	1	0	80	4	76
2017	CS-04	35	43	17	0	0	0	4	82	0	21
2014	CS	39	40	13	3	1	4	0	83	3	339
2014	CS-01	35	38	18	3	0	6	0	78	3	96
2014	CS-02	38	40	13	3	2	3	1	82	5	116
2014	CS-03	42	43	10	1	0	3	0	88	1	86
2014	CS-04	42	42	6	6	0	3	0	87	7	31
2011	CS	32	45	13	4	2	4	1	81	6	396
2011	CS-01	40	33	12	8	2	4	1	77	10	105
2011	CS-02	30	50	13	2	1	5	0	84	2	128
2011	CS-03	28	52	12	3	2	2	1	82	5	115
2011	CS-04	28	42	17	3	3	6	3	76	6	36

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	43	15	8	4	1	1	73	12	289
2017	CS-01	23	43	18	8	8	0	0	65	17	84
2017	CS-02	30	41	12	8	2	4	2	76	11	97
2017	CS-03	32	44	15	9	0	0	0	76	9	77
2017	CS-04	30	48	9	0	13	0	0	78	13	21
2014	CS	38	38	11	6	3	3	1	79	9	339
2014	CS-01	36	28	18	9	5	3	1	67	15	96
2014	CS-02	35	43	6	7	5	2	3	81	13	116
2014	CS-03	36	41	15	2	0	6	0	82	2	86
2014	CS-04	55	39	3	3	0	0	0	94	3	31
2011	CS	31	38	13	7	5	4	1	73	13	396
2011	CS-01	30	37	10	9	8	6	2	72	18	105
2011	CS-02	31	42	13	4	4	6	0	78	8	128
2011	CS-03	28	40	18	7	4	2	1	70	12	115
2011	CS-04	42	28	8	14	6	3	0	71	20	36
2008	CS	28	36	14	10	7	3	1	67	19	321
2008	CS-01	26	34	17	12	7	4	0	62	20	82
2008	CS-02	26	38	12	8	9	6	2	69	18	124
2008	CS-03	27	39	19	8	7	0	0	66	15	74
2008	CS-04	35	35	4	15	8	4	0	72	24	26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	38	21	10	5	4	1	61	16	289
2017	CS-01	17	33	25	15	7	2	0	51	23	84
2017	CS-02	23	38	22	7	5	4	1	64	13	97
2017	CS-03	21	40	21	9	3	6	0	65	12	77
2017	CS-04	34	35	13	4	13	0	0	70	17	21
2014	CS	21	32	27	8	4	7	1	57	14	339
2014	CS-01	19	29	28	14	5	4	1	50	21	96
2014	CS-02	18	30	23	9	7	12	1	56	18	116
2014	CS-03	20	36	36	2	2	3	0	58	5	86
2014	CS-04	35	35	13	6	0	10	0	79	7	31
2011	CS	14	41	24	10	6	5	1	58	17	396
2011	CS-01	13	37	21	10	10	7	3	55	21	104
2011	CS-02	12	47	23	5	6	5	2	63	12	129
2011	CS-03	10	42	25	14	5	4	0	54	20	115
2011	CS-04	31	28	31	11	0	0	0	58	11	36

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	28	20	17	11	9	1	47	31	289
2017	CS-01	12	25	27	13	13	8	1	41	29	84
2017	CS-02	14	34	16	15	8	10	1	55	27	97
2017	CS-03	14	23	21	22	8	9	3	42	34	77
2017	CS-04	22	31	0	13	22	13	0	60	40	21
2014	CS	18	28	21	13	9	9	2	51	25	339
2014	CS-01	12	29	19	18	10	8	4	47	32	96
2014	CS-02	20	24	21	12	10	11	2	51	26	116
2014	CS-03	17	33	27	12	6	6	0	53	18	86
2014	CS-04	32	19	19	10	10	10	0	57	22	31
2011	CS	14	24	23	15	10	11	3	45	29	396
2011	CS-01	16	26	22	12	9	13	3	50	24	104
2011	CS-02	15	23	25	16	10	9	3	43	29	129
2011	CS-03	9	23	24	20	9	13	2	38	34	115
2011	CS-04	25	25	17	11	14	6	3	55	27	36

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	51	6	14	3	0	76	17	289
2017	CS-01	19	57	4	15	5	0	76	20	84
2017	CS-02	25	48	8	14	4	0	73	19	97
2017	CS-03	30	49	5	15	1	0	79	16	77
2017	CS-04	30	53	13	4	0	0	83	4	21
2014	CS	32	49	7	9	2	0	82	11	339
2014	CS-01	29	51	5	11	3	0	80	14	96
2014	CS-02	33	51	5	9	1	1	84	10	116
2014	CS-03	35	50	13	1	1	0	85	2	86
2014	CS-04	39	39	3	13	6	0	78	19	31
2011	CS	37	48	5	7	3	0	85	10	396
2011	CS-01	31	50	8	10	2	0	81	11	105
2011	CS-02	36	50	5	6	2	0	87	9	129
2011	CS-03	37	51	4	5	3	0	88	8	114
2011	CS-04	50	31	3	11	6	0	81	17	36
2008	CS	39	49	4	7	2	0	88	9	321
2008	CS-01	38	48	6	6	2	0	85	9	82
2008	CS-02	32	56	4	6	1	0	89	7	124
2008	CS-03	47	42	3	3	5	0	89	8	74
2008	CS-04	35	50	0	15	0	0	85	15	26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	41	10	7	8	0	76	15	289
2017	CS-01	29	44	11	8	8	0	73	17	84
2017	CS-02	30	41	10	11	6	1	72	18	97
2017	CS-03	48	36	10	0	5	0	84	5	77
2017	CS-04	30	39	4	5	22	0	69	27	21
2014	CS	42	32	12	9	4	0	75	13	336
2014	CS-01	32	39	14	7	7	0	71	14	96
2014	CS-02	45	28	11	11	4	1	73	16	114
2014	CS-03	53	27	13	6	2	0	79	8	86
2014	CS-04	43	37	3	13	4	0	80	17	30
2011	CS	39	38	7	11	6	0	77	16	398
2011	CS-01	41	33	7	14	5	0	74	19	105
2011	CS-02	37	38	4	13	8	0	75	22	130
2011	CS-03	37	46	8	4	4	0	83	9	115
2011	CS-04	42	33	11	11	3	0	75	14	36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	45	13	7	3	0	0	77	10	285
2017	CS-01	18	53	18	8	2	0	0	71	11	83
2017	CS-02	30	43	14	7	4	1	1	74	12	96
2017	CS-03	39	44	10	5	1	0	0	83	6	77
2017	CS-04	57	38	5	0	0	0	0	95	0	19
2014	CS	40	41	11	6	1	0	1	81	7	337
2014	CS-01	32	42	16	7	1	0	1	75	8	96
2014	CS-02	38	46	7	7	2	0	1	84	9	114
2014	CS-03	47	35	10	6	0	1	1	83	6	86
2014	CS-04	52	35	6	3	3	0	0	87	7	31

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	23	8	5	1	1	1	86	7	288
2017	CS-01	60	23	10	5	1	0	2	84	6	84
2017	CS-02	67	23	4	3	0	2	1	92	3	96
2017	CS-03	55	21	13	8	3	1	0	76	10	77
2017	CS-04	56	39	0	0	0	0	4	100	0	21
2014	CS	61	23	7	4	2	1	2	86	6	337
2014	CS-01	60	25	8	2	4	0	1	85	6	96
2014	CS-02	60	24	3	7	0	2	3	89	7	115
2014	CS-03	64	20	12	2	1	0	1	85	4	86
2014	CS-04	64	20	3	3	10	0	0	83	13	30
2011	CS	66	20	7	4	2	0	1	87	6	397
2011	CS-01	69	18	7	4	1	0	2	88	5	105
2011	CS-02	62	21	8	5	2	0	2	85	7	130
2011	CS-03	65	24	6	4	2	0	0	89	5	114
2011	CS-04	72	14	3	3	6	3	0	89	9	36
2008	CS	66	22	5	4	3	0	1	89	6	319
2008	CS-01	68	25	4	2	0	0	1	94	3	81
2008	CS-02	67	23	5	4	2	0	0	90	6	124
2008	CS-03	68	18	5	1	5	0	1	88	7	73
2008	CS-04	50	27	4	12	8	0	0	77	19	26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	23	7	10	3	0	1	79	14	289
2017	CS-01	56	20	8	12	4	0	0	76	15	84
2017	CS-02	58	28	5	6	2	0	1	86	8	97
2017	CS-03	53	22	6	10	6	0	1	76	17	77
2017	CS-04	70	13	13	4	0	0	0	83	4	21
2014	CS	56	25	7	6	5	0	1	82	11	337
2014	CS-01	63	21	7	3	6	0	0	83	9	95
2014	CS-02	58	26	7	5	3	0	2	85	8	116
2014	CS-03	51	28	8	10	2	0	0	79	13	86
2014	CS-04	47	27	3	7	17	0	0	73	23	30
2011	CS	64	19	5	8	3	0	1	84	11	397
2011	CS-01	68	23	4	2	2	0	2	92	4	105
2011	CS-02	65	22	6	5	2	0	0	87	7	130
2011	CS-03	59	16	6	12	5	0	2	76	18	114
2011	CS-04	64	17	0	11	6	0	3	83	17	36
2008	CS	63	19	5	8	4	0	0	83	12	319
2008	CS-01	64	19	5	7	2	1	1	85	10	81
2008	CS-02	62	26	3	6	3	0	0	88	9	124
2008	CS-03	64	12	8	10	5	0	0	77	15	73
2008	CS-04	65	4	8	12	12	0	0	69	23	26

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	18	8	5	5	1	2	82	10	289
2017	CS-01	63	12	10	6	7	0	2	77	13	84
2017	CS-02	67	21	4	2	3	1	2	90	5	97
2017	CS-03	56	17	13	8	5	1	0	73	14	77
2017	CS-04	74	13	0	4	4	0	4	91	9	21
2014	CS	64	16	8	5	4	1	3	83	9	339
2014	CS-01	65	15	7	4	4	0	4	84	9	96
2014	CS-02	67	13	9	3	3	2	3	85	6	116
2014	CS-03	61	20	5	7	6	0	1	82	13	86
2014	CS-04	55	19	10	3	10	3	0	77	13	31
2011	CS	62	17	7	6	4	0	3	82	10	398
2011	CS-01	70	14	4	6	2	1	3	88	8	105
2011	CS-02	69	15	5	4	3	0	3	87	7	130
2011	CS-03	50	21	10	8	8	0	4	74	16	115
2011	CS-04	53	22	11	8	3	0	3	77	11	36
2008	CS	62	17	7	4	4	1	4	83	9	320
2008	CS-01	67	12	9	1	4	2	5	86	5	82
2008	CS-02	66	16	5	5	3	0	5	86	8	124
2008	CS-03	54	20	8	5	7	0	5	79	13	74
2008	CS-04	48	24	12	8	8	0	0	72	16	25

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	76	12	3	3	4	0	2	89	8	287
2017	CS-01	76	10	2	5	7	0	0	86	12	84
2017	CS-02	82	9	2	1	1	0	4	96	2	96
2017	CS-03	68	16	4	4	6	0	3	85	11	77
2017	CS-04	77	18	0	0	5	0	0	95	5	20
2014	CS	75	14	5	1	2	0	3	91	4	339
2014	CS-01	77	14	4	0	1	0	3	95	1	96
2014	CS-02	73	16	4	1	2	1	3	93	3	116
2014	CS-03	75	14	6	1	2	0	2	91	4	86
2014	CS-04	71	7	6	10	6	0	0	78	16	31
2011	CS	76	13	4	2	2	0	4	92	4	398
2011	CS-01	84	6	2	2	2	0	5	94	4	105
2011	CS-02	75	16	3	1	2	0	3	94	2	130
2011	CS-03	71	16	4	3	2	0	4	91	5	115
2011	CS-04	81	6	8	0	6	0	0	86	6	36
2008	CS	78	10	4	2	2	0	5	92	3	320
2008	CS-01	79	6	2	4	0	0	9	93	4	82
2008	CS-02	78	10	6	1	2	0	2	90	3	124
2008	CS-03	71	15	5	1	1	0	5	91	3	73
2008	CS-04	85	12	0	0	4	0	0	96	4	26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	21	13	6	4	0	4	75	11	287
2017	CS-01	49	19	14	6	7	1	2	71	14	83
2017	CS-02	65	17	8	1	3	0	6	87	4	96
2017	CS-03	39	25	19	10	5	0	3	65	16	77
2017	CS-04	53	22	9	13	0	0	4	77	14	21
2014	CS	53	27	9	4	4	1	3	82	8	338
2014	CS-01	50	28	9	3	6	0	4	81	10	96
2014	CS-02	57	27	8	2	3	1	3	87	5	116
2014	CS-03	52	23	14	6	4	0	2	76	10	85
2014	CS-04	42	39	3	6	10	0	0	81	16	31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	24	8	3	2	2	2	85	6	289
2017	CS-01	54	23	10	5	4	4	2	81	9	84
2017	CS-02	67	15	7	3	2	2	3	87	5	97
2017	CS-03	48	30	12	4	3	3	1	81	7	77
2017	CS-04	69	26	0	0	0	0	4	100	0	21
2014	CS	60	21	10	1	2	2	4	85	4	339
2014	CS-01	58	21	11	0	4	1	5	84	4	96
2014	CS-02	59	22	10	2	2	3	3	85	4	116
2014	CS-03	61	22	8	2	1	2	3	88	4	86
2014	CS-04	64	20	10	0	3	0	3	87	3	31
2011	CS	59	21	8	2	2	3	5	87	5	397
2011	CS-01	54	23	8	2	1	4	9	88	3	105
2011	CS-02	62	22	5	2	3	3	4	90	5	130
2011	CS-03	55	19	11	3	3	4	4	81	7	115
2011	CS-04	71	14	9	3	0	0	3	88	3	35
2008	CS	66	21	6	2	1	1	3	90	4	321
2008	CS-01	67	20	5	4	0	0	5	91	4	82
2008	CS-02	63	25	6	2	2	1	2	91	3	124
2008	CS-03	69	14	9	3	3	0	3	85	6	74
2008	CS-04	65	23	8	0	0	0	4	92	0	26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	17	83	288
2017	CS-01	21	79	84
2017	CS-02	16	84	96
2017	CS-03	14	86	77
2014	CS	14	86	339
2014	CS-01	13	87	96
2014	CS-02	21	79	116
2014	CS-03	8	92	86

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	47	47
2017	CS-01	50	18
2017	CS-02	53	15
2014	CS	53	47
2014	CS-01	54	13
2014	CS-02	54	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	63	47
2017	CS-01	61	18
2017	CS-02	60	15
2017	CS-03	82	11
2014	CS	53	47
2014	CS-01	46	13
2014	CS-02	75	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	11
2014	CS	13	47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS-01	18
2017	CS-03	11
2014	CS-01	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CS	47
2017	CS-01	18
2017	CS-02	15
2017	CS-03	11
2014	CS	47
2014	CS-01	13
2014	CS-02	24

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	15
2014	CS	11	47

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	37	47
2017	CS-02	40	15
2017	CS-03	45	11
2014	CS	38	47
2014	CS-02	37	24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	29	47
2017	CS-02	33	15
2014	CS	32	47
2014	CS-02	42	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	33	47
2017	CS-02	33	15
2014	CS	38	47
2014	CS-02	50	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	35	47
2017	CS-01	33	18
2017	CS-02	40	15
2014	CS	28	47
2014	CS-02	21	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	31	47
2017	CS-01	33	18
2017	CS-02	40	15
2014	CS	23	47
2014	CS-02	33	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	57	47
2017	CS-01	72	18
2017	CS-02	67	15
2014	CS	51	47
2014	CS-01	54	13
2014	CS-02	46	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	18	47
2014	CS	30	47
2014	CS-02	29	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CS-01	18
2017	CS-02	15
2014	CS	47
2014	CS-01	13
2014	CS-02	24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS	10	47
2017	CS-02	0	15
2014	CS	0	47
2014	CS-01	0	13
2014	CS-02	0	24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CS	14	47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	43	47
2017	CS-01	44	18
2017	CS-02	47	15
2017	CS-03	45	11
2014	CS	45	47
2014	CS-02	58	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	25	47
2014	CS	26	47

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	10	47
2017	CS-03	0	11
2014	CS	19	47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	51	47
2017	CS-01	44	18
2017	CS-02	53	15
2017	CS-03	73	11
2014	CS	53	47
2014	CS-01	38	13
2014	CS-02	50	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CS	27	47
2014	CS	19	47
2014	CS-02	29	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	18
2017	CS-02	0	15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	12	47
2014	CS	30	47
2014	CS-02	33	24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	18
2014	CS	11	47
2014	CS-01	0	13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	CS-01	0	13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	12	47

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	10	47
2017	CS-03	0	11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	31	47
2017	CS-01	39	18
2017	CS-02	33	15
2014	CS	32	47
2014	CS-01	46	13
2014	CS-02	33	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	17
2017	CS-02	0	14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	20	44
2017	CS-01	35	17
2014	CS	17	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	CS	13	46
2014	CS-01	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	17
2014	CS	17	46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	11	44
2014	CS	15	46
2014	CS-01	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	CS	44
2017	CS-01	17
2017	CS-02	14
2017	CS-03	10
2014	CS-01	13
2014	CS-02	23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	CS-01	0	13
2014	CS-02	0	23

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	11	44

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	17
2017	CS-03	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	20	44
2014	CS	24	46
2014	CS-02	35	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	33	44
2017	CS-01	29	17
2017	CS-02	50	14
2014	CS	48	46
2014	CS-01	62	13
2014	CS-02	48	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CS	44
2017	CS-01	17
2017	CS-02	14
2017	CS-03	10
2014	CS-01	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	70	44
2017	CS-01	71	17
2017	CS-02	64	14
2017	CS-03	60	10
2014	CS	50	46
2014	CS-01	62	13
2014	CS-02	52	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	14
2017	CS-03	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	13	44
2017	CS-03	0	10
2014	CS	13	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	98	2	47
2017	CS-01	100	0	18
2017	CS-02	100	0	15
2017	CS-03	91	9	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	22	22	7	6	23	8	50	18	289
2017	CS-01	10	18	23	10	7	25	8	41	25	84
2017	CS-02	6	28	20	4	9	26	7	51	20	97
2017	CS-03	18	21	26	6	1	18	9	54	11	77
2017	CS-04	26	17	27	9	0	17	4	55	11	21
2014	CS	17	21	19	5	4	26	8	58	14	339
2014	CS-01	18	20	18	7	5	25	8	55	18	96
2014	CS-02	12	20	18	5	8	28	9	51	21	116
2014	CS-03	20	22	21	1	0	25	10	66	2	86
2014	CS-04	29	16	23	6	0	23	3	61	9	31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	41	19	7	4	6	0	68	12	289
2017	CS-01	19	42	25	1	6	7	0	65	8	84
2017	CS-02	20	42	16	9	4	7	1	67	15	97
2017	CS-03	25	44	17	8	3	4	0	71	11	77
2017	CS-04	35	34	13	17	0	0	0	70	17	21
2014	CS	29	35	16	6	3	10	1	72	10	339
2014	CS-01	23	37	15	6	4	13	1	70	12	96
2014	CS-02	28	33	13	9	4	9	3	70	16	116
2014	CS-03	32	38	17	2	1	8	1	77	4	86
2014	CS-04	42	26	26	0	0	7	0	72	0	31
2011	CS	27	43	15	5	3	7	0	76	9	397
2011	CS-01	28	37	11	10	3	10	1	73	14	105
2011	CS-02	27	46	10	6	6	5	0	76	13	129
2011	CS-03	21	49	21	2	1	7	0	75	3	115
2011	CS-04	39	33	19	0	0	8	0	79	0	36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	9	91	285
2017	CS-01	13	87	83
2017	CS-02	11	89	94
2017	CS-04	0	100	21
2014	CS	6	94	338
2014	CS-01	8	92	96
2014	CS-02	7	93	116
2014	CS-04	0	100	31

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	33	24
2014	CS	32	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	79	24
2017	CS-01	70	10
2017	CS-02	80	10
2014	CS	68	19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10
2014	CS	0	19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10
2014	CS	0	19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CS	33	24
2017	CS-02	50	10
2014	CS	37	19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CS	33	24

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CS	25	24
2014	CS	26	19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CS	21	24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CS	25	24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10
2017	CS-02	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	38	24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	33	24
2014	CS	32	19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	CS-01	10
2017	CS-02	10
2014	CS	19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	10
2014	CS	0	19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	63	24
2017	CS-01	70	10
2017	CS-02	60	10
2014	CS	47	19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	CS	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10
2014	CS	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	10
2014	CS	0	17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10
2014	CS	0	17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	25	24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	CS	0	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	29	24
2014	CS	35	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	10
2014	CS	0	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	83	24
2017	CS-01	80	10
2017	CS-02	90	10
2014	CS	82	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CS	24
2017	CS-01	10
2017	CS-02	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	88	13	24
2017	CS-01	80	20	10
2017	CS-02	90	10	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	23	22	4	3	28	7	55	11	287
2017	CS-01	11	24	24	5	5	25	7	51	14	84
2017	CS-02	11	28	16	3	4	35	3	63	12	95
2017	CS-03	17	17	26	1	0	27	12	55	2	77
2017	CS-04	13	22	26	13	0	17	9	47	18	21
2014	CS	16	19	20	3	2	31	9	58	8	339
2014	CS-01	15	22	15	4	2	30	11	63	11	96
2014	CS-02	13	15	25	3	3	34	8	47	10	116
2014	CS-03	20	19	20	2	1	29	9	63	6	86
2014	CS-04	16	19	19	0	3	39	3	61	6	31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	40	19	4	3	8	1	71	9	287
2017	CS-01	20	40	19	5	6	8	1	67	12	84
2017	CS-02	24	43	14	4	3	11	1	76	8	95
2017	CS-03	26	39	26	3	0	6	0	69	3	77
2017	CS-04	35	30	17	13	0	4	0	68	14	21
2014	CS	30	32	18	3	2	13	1	73	6	339
2014	CS-01	34	25	18	4	2	16	1	71	7	96
2014	CS-02	28	34	16	3	3	12	3	74	7	116
2014	CS-03	31	36	21	2	1	8	1	73	4	86
2014	CS-04	26	38	23	3	0	10	0	71	4	31
2011	CS	32	39	16	3	2	9	0	78	5	395
2011	CS-01	36	32	15	2	3	11	0	77	5	105
2011	CS-02	31	39	16	4	3	6	0	76	8	127
2011	CS-03	25	43	19	0	1	11	0	77	1	115
2011	CS-04	36	44	6	6	3	6	0	85	9	36

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	18	82	289
2017	CS-01	17	83	84
2017	CS-02	19	81	97
2017	CS-03	23	77	77
2014	CS	14	86	338
2014	CS-01	16	84	96
2014	CS-02	12	88	116
2014	CS-03	14	86	86
2014	CS-04	17	83	30

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	80	20	54
2017	CS-01	93	7	14
2017	CS-02	83	17	18
2017	CS-03	67	33	18
2014	CS	87	13	47
2014	CS-01	88	13	16
2014	CS-02	79	21	14
2014	CS-03	92	8	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	33	7	5	2	88	5	43
2017	CS-01	31	38	15	15	0	69	15	13
2017	CS-02	53	40	0	0	7	100	0	15
2017	CS-03	67	25	8	0	0	92	0	12
2014	CS	54	34	5	7	0	88	7	41
2014	CS-01	50	29	14	7	0	79	7	14
2014	CS-02	64	27	0	9	0	91	9	11
2014	CS-03	45	55	0	0	0	100	0	11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	56	10	4	1	1	1	84	6	289
2017	CS-01	17	56	15	8	2	1	0	73	11	84
2017	CS-02	25	61	7	3	1	1	2	88	4	97
2017	CS-03	31	56	9	4	0	0	0	87	4	77
2017	CS-04	57	39	4	0	0	0	0	96	0	21
2014	CS	32	50	7	5	2	3	1	85	7	339
2014	CS-01	14	59	8	9	2	6	1	79	12	96
2014	CS-02	36	48	7	4	2	2	1	87	6	116
2014	CS-03	36	50	7	2	2	1	1	88	5	86
2014	CS-04	58	32	3	0	0	3	3	97	0	31
2011	CS	24	55	10	6	1	2	3	82	8	398
2011	CS-01	13	55	13	9	1	3	6	75	10	105
2011	CS-02	31	50	11	5	2	2	0	82	7	130
2011	CS-03	17	65	9	7	1	2	0	83	8	115
2011	CS-04	39	44	6	0	0	0	11	94	0	36
2008	CS	30	48	12	5	2	2	0	80	7	320
2008	CS-01	20	49	15	9	4	5	0	72	13	82
2008	CS-02	33	47	11	6	2	1	0	80	8	123
2008	CS-03	32	53	12	1	0	1	0	86	1	74
2008	CS-04	46	38	8	0	4	0	4	88	4	26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	30	26	7	4	20	6	51	15	288
2017	CS-01	6	32	21	8	5	23	5	52	18	84
2017	CS-02	3	29	25	10	6	20	6	44	23	96
2017	CS-03	12	31	27	4	0	19	7	58	5	77
2017	CS-04	22	13	35	4	0	17	9	47	6	21
2014	CS	12	29	23	8	3	20	5	55	15	338
2014	CS-01	8	37	18	12	2	19	4	59	19	96
2014	CS-02	11	26	23	10	5	21	3	50	21	115
2014	CS-03	14	23	29	3	2	20	8	52	8	86
2014	CS-04	16	42	19	0	0	19	3	75	0	31
2011	CS	9	33	25	8	3	18	5	53	14	398
2011	CS-01	10	30	17	11	3	22	7	56	20	105
2011	CS-02	9	35	25	6	5	15	5	55	13	130
2011	CS-03	5	34	27	8	3	20	3	51	15	115
2011	CS-04	11	25	44	3	0	14	3	43	3	36

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	40	10	2	1	6	1	87	3	288
2017	CS-01	37	45	6	4	2	6	0	87	6	84
2017	CS-02	45	34	8	2	0	8	2	88	2	96
2017	CS-03	43	41	10	1	0	4	0	88	1	77
2017	CS-04	48	30	22	0	0	0	0	78	0	21
2014	CS	46	33	8	3	1	7	2	87	4	339
2014	CS-01	43	36	4	2	1	10	3	92	4	96
2014	CS-02	46	36	8	4	0	5	1	87	5	116
2014	CS-03	49	25	14	1	1	7	2	82	3	86
2014	CS-04	51	39	3	3	0	0	3	93	3	31
2011	CS	38	39	10	2	2	8	2	86	4	398
2011	CS-01	38	36	9	0	2	11	4	88	2	105
2011	CS-02	38	39	8	3	4	8	0	84	8	130
2011	CS-03	33	46	13	2	0	6	0	84	2	115
2011	CS-04	44	33	8	0	0	3	11	90	0	36
2008	CS	43	38	9	2	1	6	1	87	3	320
2008	CS-01	41	38	11	1	0	9	0	87	1	82
2008	CS-02	42	40	9	2	1	6	0	87	3	124
2008	CS-03	47	34	12	3	1	3	0	83	4	73
2008	CS-04	46	38	0	0	0	4	12	100	0	26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	39	17	4	1	10	0	76	5	286
2017	CS-01	23	45	18	5	4	6	0	72	9	84
2017	CS-02	33	36	12	4	0	14	1	81	5	94
2017	CS-03	30	38	21	3	0	9	0	74	3	77
2017	CS-04	44	26	22	4	0	4	0	73	5	21
2014	CS	32	36	14	6	2	9	2	76	8	338
2014	CS-01	22	40	15	6	2	12	2	72	10	96
2014	CS-02	27	45	12	6	1	8	2	79	8	116
2014	CS-03	43	28	12	5	3	8	1	78	9	86
2014	CS-04	53	24	17	3	0	0	4	79	3	30
2011	CS	29	39	14	3	3	10	2	77	7	398
2011	CS-01	21	39	12	5	3	16	4	75	10	105
2011	CS-02	32	38	13	4	5	9	0	76	9	130
2011	CS-03	27	46	16	2	2	8	0	79	4	115
2011	CS-04	42	28	14	0	0	6	11	83	0	36
2008	CS	34	40	12	6	2	5	1	78	9	321
2008	CS-01	28	37	15	5	2	10	4	75	8	82
2008	CS-02	31	45	10	6	3	5	0	81	9	124
2008	CS-03	36	42	16	3	3	0	0	78	5	74
2008	CS-04	50	27	4	12	0	8	0	83	13	26

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	27	6	6	3	1	1	84	10	289
2017	CS-01	56	24	11	5	5	0	0	80	10	84
2017	CS-02	61	24	4	7	1	2	1	87	9	97
2017	CS-03	54	31	4	4	3	1	3	89	7	77
2017	CS-04	48	26	9	4	13	0	0	74	17	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	24	10	4	6	0	1	80	10	288
2017	CS-01	55	24	11	5	6	0	0	79	11	84
2017	CS-02	54	30	5	3	6	1	1	85	9	97
2017	CS-03	59	20	13	4	3	0	1	80	7	76
2017	CS-04	48	17	13	4	17	0	0	65	22	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	46	18	6	7	4	0	68	13	287
2017	CS-01	12	46	22	7	7	6	0	62	15	83
2017	CS-02	22	43	11	9	7	6	1	70	18	97
2017	CS-03	19	48	21	3	6	3	0	69	9	77
2017	CS-04	26	52	22	0	0	0	0	78	0	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	34	24	17	10	2	0	48	27	289
2017	CS-01	11	32	25	20	10	2	0	44	30	84
2017	CS-02	14	33	23	13	12	3	1	49	27	97
2017	CS-03	14	35	25	19	6	0	0	49	26	77
2017	CS-04	13	35	22	17	9	4	0	50	27	21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	24	19	14	20	2	46	34	289
2017	CS-01	13	24	14	20	27	1	37	48	84
2017	CS-02	20	27	24	10	18	2	47	28	97
2017	CS-03	35	27	16	9	9	4	65	19	77
2017	CS-04	17	9	26	17	31	0	26	48	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	30	24	17	9	2	49	26	289
2017	CS-01	25	26	29	12	6	2	52	18	84
2017	CS-02	19	37	21	14	8	1	56	23	97
2017	CS-03	17	30	26	13	12	3	48	26	77
2017	CS-04	4	22	18	43	13	0	26	56	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	36	22	15	5	0	2	58	20	288
2017	CS-01	31	34	22	11	1	0	1	66	12	83
2017	CS-02	20	39	20	15	4	1	1	60	20	97
2017	CS-03	18	35	22	13	8	0	4	55	22	77
2017	CS-04	4	31	26	22	17	0	0	35	39	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	27	22	16	13	1	2	46	31	289
2017	CS-01	24	26	20	17	11	0	2	51	28	84
2017	CS-02	21	32	20	13	11	1	2	54	26	97
2017	CS-03	12	30	26	17	12	0	4	43	30	77
2017	CS-04	4	4	30	26	35	0	0	9	61	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	20	11	5	0	1	11	82	6	289
2017	CS-01	61	19	7	0	0	0	13	92	0	84
2017	CS-02	62	13	11	3	1	0	9	83	5	97
2017	CS-03	41	25	14	4	0	1	14	78	5	77
2017	CS-04	26	39	17	17	0	0	0	65	17	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	31	19	8	3	0	4	69	12	288
2017	CS-01	40	25	24	6	2	0	2	67	9	84
2017	CS-02	38	32	13	8	4	1	4	74	13	96
2017	CS-03	34	34	17	11	1	0	4	70	13	77
2017	CS-04	22	26	30	9	13	0	0	48	22	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	34	24	15	6	1	2	55	21	287
2017	CS-01	25	33	22	12	6	1	1	59	19	83
2017	CS-02	19	34	25	16	4	1	1	54	20	96
2017	CS-03	17	35	25	16	5	0	3	53	22	77
2017	CS-04	14	34	22	17	13	0	0	48	30	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	30	28	20	6	1	1	44	27	288
2017	CS-01	19	33	26	14	5	1	1	54	20	84
2017	CS-02	17	32	23	20	4	3	1	51	25	96
2017	CS-03	6	26	38	22	5	0	3	33	28	77
2017	CS-04	4	26	22	22	26	0	0	31	48	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	32	28	13	7	1	2	51	21	288
2017	CS-01	19	36	26	7	10	1	1	56	17	84
2017	CS-02	21	31	26	15	3	1	3	54	18	96
2017	CS-03	17	26	31	17	6	1	1	44	24	77
2017	CS-04	4	39	26	13	17	0	0	44	30	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	33	27	11	5	1	3	55	17	288
2017	CS-01	23	43	20	7	4	1	2	68	11	84
2017	CS-02	20	26	29	15	5	1	4	48	21	96
2017	CS-03	21	36	27	7	6	0	3	58	14	77
2017	CS-04	14	17	43	22	4	0	0	31	26	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	22	13	5	3	0	3	78	8	288
2017	CS-01	54	21	15	5	2	1	1	77	7	84
2017	CS-02	49	22	15	6	3	0	5	75	10	96
2017	CS-03	65	21	9	0	3	0	3	88	3	77
2017	CS-04	43	26	9	17	4	0	0	69	22	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	65	19	7	4	1	0	4	88	5	288
2017	CS-01	61	24	6	5	2	0	2	87	7	84
2017	CS-02	64	20	9	1	0	1	5	89	1	96
2017	CS-03	73	14	6	1	0	0	5	92	1	77
2017	CS-04	65	13	0	17	0	0	4	82	18	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	28	13	3	1	1	3	83	4	287
2017	CS-01	51	33	11	4	0	0	2	85	4	83
2017	CS-02	54	29	10	2	2	0	2	85	4	96
2017	CS-03	51	25	17	3	0	0	5	80	3	77
2017	CS-04	48	26	17	9	0	0	0	74	9	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	23	13	6	3	0	3	76	10	287
2017	CS-01	54	18	14	7	6	0	1	72	13	84
2017	CS-02	50	27	11	4	2	1	4	81	7	96
2017	CS-03	50	24	12	8	1	0	5	78	10	76
2017	CS-04	44	26	17	4	4	0	4	73	9	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	14	7	3	0	0	22	87	4	288
2017	CS-01	61	5	2	1	0	0	31	95	2	84
2017	CS-02	57	14	8	3	0	1	17	86	4	96
2017	CS-03	52	13	8	1	1	0	25	86	3	77
2017	CS-04	26	44	17	9	0	0	4	73	9	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	20	9	3	1	1	6	86	4	285
2017	CS-01	63	21	6	2	0	0	7	91	3	84
2017	CS-02	61	22	9	3	1	1	3	87	4	94
2017	CS-03	65	17	7	1	3	0	8	89	4	76
2017	CS-04	47	18	22	9	0	4	0	68	9	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	28	9	3	2	0	4	86	5	288
2017	CS-01	52	25	10	4	5	0	5	81	9	84
2017	CS-02	50	28	11	3	3	1	3	82	7	96
2017	CS-03	62	28	6	1	0	0	3	93	1	77
2017	CS-04	61	35	4	0	0	0	0	96	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	37	14	1	1	4	83	3	289
2017	CS-01	46	32	15	2	1	2	80	4	84
2017	CS-02	37	41	12	2	2	5	83	4	97
2017	CS-03	51	38	9	0	0	3	91	0	77
2017	CS-04	26	35	34	0	4	0	61	4	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	31	36	15	2	0	0	46	18	289
2017	CS-01	13	37	37	11	2	0	0	50	13	84
2017	CS-02	21	32	30	12	3	1	1	54	16	97
2017	CS-03	13	31	38	16	3	0	0	44	18	77
2017	CS-04	4	14	43	39	0	0	0	18	39	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	18	42	21	12	0	34	24	289
2017	CS-01	7	17	36	27	13	0	40	24	84
2017	CS-02	3	20	41	22	13	1	35	23	97
2017	CS-03	4	18	48	18	12	0	30	22	77
2017	CS-04	26	13	43	9	9	0	18	39	21

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	30	20	7	9	3	1	31	69	289
2017	CS-01	23	24	23	14	14	2	0	23	77	84
2017	CS-02	34	30	19	3	7	4	3	37	63	97
2017	CS-03	35	36	20	3	4	3	0	36	64	77
2017	CS-04	30	26	22	4	18	0	0	30	70	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	19	190
2017	CS-01	29	63
2017	CS-02	12	57
2017	CS-03	19	48
2017	CS-04	6	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	34	190
2017	CS-01	37	63
2017	CS-02	37	57
2017	CS-03	30	48
2017	CS-04	26	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	15	190
2017	CS-01	16	63
2017	CS-02	18	57
2017	CS-03	8	48
2017	CS-04	6	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	48	190
2017	CS-01	41	63
2017	CS-02	47	57
2017	CS-03	46	48
2017	CS-04	75	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	4	190
2017	CS-01	5	63
2017	CS-02	5	57
2017	CS-03	2	48
2017	CS-04	6	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	45	190
2017	CS-01	49	63
2017	CS-02	37	57
2017	CS-03	50	48
2017	CS-04	32	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	9	45	20	6	5	15	183
2017	CS-01	3	39	36	5	2	15	61
2017	CS-02	11	60	8	8	6	8	53
2017	CS-03	17	45	13	6	6	13	47
2017	CS-04	6	19	25	12	7	31	14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	22	24	15	15	3	12	37	35	190
2017	CS-01	8	16	29	16	17	5	10	28	39	63
2017	CS-02	9	23	21	16	12	5	14	39	35	57
2017	CS-03	10	27	25	12	11	0	14	44	27	48
2017	CS-04	6	25	12	25	26	0	6	33	54	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	2	6	11	20	47	3	11	9	78	190
2017	CS-01	0	8	8	24	51	5	5	9	82	63
2017	CS-02	0	4	12	19	53	4	9	4	82	57
2017	CS-03	6	8	12	14	36	2	21	19	65	48
2017	CS-04	0	0	12	19	63	0	6	0	87	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.