2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	48	11	6	3	79	10	999
2017	CR-04	30	48	12	6	4	78	10	785
2017	CR-05	36	46	10	7	2	82	8	206
2014	CR	30	45	13	8	4	75	12	1252
2014	CR-04	31	46	12	8	4	77	11	1018
2014	CR-05	26	44	18	7	6	69	13	223
2011	CR	38	42	11	7	3	79	10	1436
2011	CR-03	26	50	14	5	5	76	10	42
2011	CR-04	38	41	11	7	3	79	10	1108
2011	CR-05	36	44	10	5	5	81	10	277
2008	CR	38	44	9	5	3	82	8	1187
2008	CR-03	36	45	10	4	5	81	9	245
2008	CR-04	39	43	9	6	3	82	8	696
2008	CR-05	36	47	10	6	1	83	7	222

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	39	12	11	8	0	70	19	998
2017	CR-04	30	39	13	10	8	1	69	18	784
2017	CR-05	31	39	8	16	6	0	70	21	206

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	33	7	3	1	90	3	997
2017	CR-04	56	34	8	2	1	89	3	783
2017	CR-05	60	30	5	3	2	90	5	206
2014	CR	64	28	6	1	1	91	2	1251
2014	CR-04	64	28	6	1	1	92	2	1017
2014	CR-05	64	26	7	1	2	90	3	223
2011	CR	66	26	5	2	1	92	3	1444
2011	CR-03	69	17	7	5	2	86	7	42
2011	CR-04	65	27	6	2	1	92	2	1115
2011	CR-05	65	27	5	1	1	92	3	278

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	40	9	4	3	85	7	997
2017	CR-04	43	42	8	4	2	85	7	783
2017	CR-05	48	35	11	3	3	83	6	206
2014	CR	43	39	10	4	3	82	7	1252
2014	CR-04	45	38	10	3	3	84	6	1018
2014	CR-05	35	42	11	6	5	78	11	223
2011	CR	46	40	7	4	2	87	7	1436
2011	CR-03	45	43	7	0	5	88	5	42
2011	CR-04	46	41	7	4	2	87	6	1108
2011	CR-05	47	38	5	6	4	85	10	277
2008	CR	45	43	6	4	2	88	6	1192
2008	CR-03	39	49	5	3	4	88	7	246
2008	CR-04	45	42	6	5	2	87	6	700
2008	CR-05	46	43	5	5	1	89	5	222

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	34	16	9	7	0	67	17	997
2017	CR-04	32	34	17	10	8	0	66	18	784
2017	CR-05	36	34	15	9	5	0	71	14	205
2014	CR	27	33	18	12	9	1	61	21	1252
2014	CR-04	28	33	17	12	9	1	61	21	1017
2014	CR-05	26	33	19	13	8	1	60	21	223
2011	CR	31	37	17	8	7	1	68	15	1441
2011	CR-03	31	31	14	12	12	0	62	24	42
2011	CR-04	32	37	17	8	6	0	69	14	1114
2011	CR-05	29	36	18	9	7	1	66	16	276

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	36	16	10	4	0	70	14	995
2017	CR-04	33	37	16	10	5	0	69	14	783
2017	CR-05	40	32	14	10	4	0	72	14	204
2014	CR	28	35	17	11	8	0	63	20	1254
2014	CR-04	28	36	16	11	8	0	64	19	1019
2014	CR-05	27	32	21	11	9	0	59	20	223
2011	CR	32	39	14	9	5	1	72	14	1443
2011	CR-03	31	31	12	14	12	0	62	26	42
2011	CR-04	33	39	14	9	5	0	73	13	1115
2011	CR-05	29	38	16	9	6	1	68	16	277
2008	CR	29	45	11	10	5	0	74	15	1191
2008	CR-03	33	40	11	11	5	0	73	16	246
2008	CR-04	30	44	11	9	5	0	75	15	699
2008	CR-05	25	51	11	10	3	0	76	14	223

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	27	19	9	6	5	0	64	15	998
2017	CR-04	32	28	21	8	6	5	0	63	15	785
2017	CR-05	38	27	15	10	6	4	0	68	17	205
2014	CR	29	27	17	10	11	5	1	60	22	1254
2014	CR-04	30	27	17	11	10	4	1	61	22	1019
2014	CR-05	26	25	19	6	15	8	0	56	23	223
2011	CR	32	28	15	10	9	5	1	64	20	1442
2011	CR-03	29	21	19	10	21	0	0	50	31	42
2011	CR-04	33	28	15	11	8	5	1	65	20	1114
2011	CR-05	30	31	15	8	10	5	0	65	20	277
2008	CR	28	32	15	11	8	6	1	64	20	1189
2008	CR-03	31	24	16	12	8	8	0	60	22	245
2008	CR-04	28	33	13	11	8	6	1	66	20	699
2008	CR-05	23	35	20	9	8	5	0	61	18	223

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	31	11	6	3	1	1	80	9	1000
2017	CR-04	46	31	11	6	3	1	1	79	9	786
2017	CR-05	50	31	9	5	3	1	1	83	8	206
2014	CR	44	30	11	8	5	1	1	75	13	1251
2014	CR-04	45	30	11	7	4	2	1	77	12	1017
2014	CR-05	38	31	11	11	7	1	1	70	19	223
2011	CR	44	31	12	6	5	2	1	77	11	1444
2011	CR-03	43	33	12	2	5	2	2	80	8	42
2011	CR-04	45	31	11	6	5	2	1	78	11	1115
2011	CR-05	41	30	15	6	6	2	0	72	13	278
2008	CR	42	33	11	6	5	3	0	77	11	1193
2008	CR-03	41	36	12	7	2	2	0	78	10	246
2008	CR-04	42	31	10	7	6	4	0	77	13	700
2008	CR-05	40	36	13	4	6	2	0	78	10	223

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	31	11	7	4	0	0	78	11	999
2017	CR-04	46	32	11	7	4	0	0	78	11	785
2017	CR-05	47	31	9	7	3	1	0	80	11	206
2014	CR	42	32	9	10	6	0	0	74	16	1252
2014	CR-04	43	32	9	9	5	0	0	76	15	1018
2014	CR-05	35	31	11	14	9	0	1	67	22	223
2011	CR	40	34	10	10	6	1	0	75	16	1445
2011	CR-03	43	31	12	7	7	0	0	74	14	42
2011	CR-04	41	34	9	9	6	1	0	75	16	1116
2011	CR-05	36	34	13	10	5	1	0	71	16	278
2008	CR	39	35	8	10	6	1	0	75	17	1190
2008	CR-03	42	35	8	10	5	1	0	77	15	245
2008	CR-04	38	34	8	11	7	1	1	73	18	699
2008	CR-05	37	39	7	8	8	1	0	77	16	222

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	25	10	6	4	0	81	9	995
2017	CR-04	55	26	10	5	4	0	81	9	781
2017	CR-05	61	22	7	7	3	0	83	11	206
2014	CR	52	26	10	7	5	0	78	11	1248
2014	CR-04	54	26	9	6	4	0	81	10	1015
2014	CR-05	42	26	15	8	8	1	69	16	222

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	33	17	10	9	5	0	63	20	1000
2017	CR-04	26	32	17	11	9	4	0	61	21	786
2017	CR-05	29	35	17	8	6	6	0	68	15	206
2014	CR	26	34	16	11	8	4	0	63	20	1251
2014	CR-04	27	34	17	11	8	4	0	64	19	1018
2014	CR-05	26	34	15	12	8	5	0	63	21	222
2011	CR	23	35	18	11	8	5	1	61	20	1445
2011	CR-03	26	36	12	7	10	7	2	68	18	42
2011	CR-04	23	34	18	11	8	5	1	60	20	1116
2011	CR-05	19	38	20	9	8	5	1	61	18	278

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	31	19	11	11	2	0	58	22	1000
2017	CR-04	25	30	19	12	11	3	0	56	24	786
2017	CR-05	32	33	20	6	8	1	0	66	14	206
2014	CR	23	31	18	15	11	2	0	55	26	1251
2014	CR-04	24	31	17	16	10	2	0	56	26	1018
2014	CR-05	21	34	22	10	12	1	0	56	22	222
2011	CR	26	35	17	11	9	2	0	62	20	1444
2011	CR-03	27	29	17	5	17	5	0	59	23	41
2011	CR-04	26	35	17	12	9	2	0	62	21	1116
2011	CR-05	24	36	19	12	7	2	0	61	19	278
2008	CR	25	36	17	11	8	3	0	63	19	1188
2008	CR-03	26	40	13	8	8	4	1	69	17	244
2008	CR-04	26	34	17	12	7	3	0	62	20	698
2008	CR-05	19	40	18	9	11	2	0	61	21	223

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	31	20	14	10	6	0	54	25	997
2017	CR-04	19	30	20	14	10	6	0	52	26	784
2017	CR-05	23	35	18	12	9	4	0	60	21	205
2014	CR	20	28	19	17	12	4	0	50	31	1252
2014	CR-04	20	29	18	17	12	4	0	51	30	1019
2014	CR-05	19	25	22	16	13	4	1	46	31	221
2011	CR	17	34	21	16	7	5	1	54	24	1445
2011	CR-03	12	29	26	14	14	5	0	43	30	42
2011	CR-04	18	34	20	16	7	5	1	55	24	1116
2011	CR-05	13	37	22	16	7	5	0	53	24	278
2008	CR	13	37	18	17	8	7	0	54	27	1191
2008	CR-03	15	35	19	13	8	10	0	56	23	246
2008	CR-04	14	38	15	19	7	6	0	55	28	699
2008	CR-05	10	36	23	15	11	5	0	48	27	223

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	25	18	14	14	7	50	31	999
2017	CR-04	20	26	17	15	15	7	50	32	786
2017	CR-05	25	23	22	13	11	6	51	25	205
2014	CR	19	23	18	17	18	5	44	37	1251
2014	CR-04	19	23	18	16	17	5	45	36	1018
2014	CR-05	18	21	17	21	17	5	42	40	221
2011	CR	18	31	18	16	11	8	53	28	1444
2011	CR-03	10	33	12	19	17	10	47	39	42
2011	CR-04	18	31	17	16	10	8	54	28	1116
2011	CR-05	16	30	22	14	10	8	49	27	277
2008	CR	17	32	16	14	11	9	54	28	1191
2008	CR-03	19	30	15	13	11	12	55	28	245
2008	CR-04	17	32	15	15	11	10	54	29	700
2008	CR-05	13	39	18	13	12	5	56	25	223

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	32	16	16	15	3	52	31	999
2017	CR-04	19	32	15	16	15	3	52	32	786
2017	CR-05	21	31	18	15	13	2	54	28	205
2014	CR	18	30	16	17	16	2	49	34	1252
2014	CR-04	19	31	16	17	16	2	51	33	1019
2014	CR-05	15	30	19	18	16	1	46	35	221
2011	CR	16	36	16	18	11	2	54	30	1443
2011	CR-03	19	36	7	19	17	2	56	37	42
2011	CR-04	17	36	16	17	11	2	54	29	1115
2011	CR-05	14	36	17	19	12	1	51	32	277
2008	CR	15	41	12	20	10	3	57	30	1189
2008	CR-03	20	38	13	16	9	4	60	27	246
2008	CR-04	14	41	11	21	10	3	57	32	697
2008	CR-05	11	46	14	18	10	1	57	29	223

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	39	14	10	7	0	0	68	18	998
2017	CR-04	29	41	13	9	8	0	0	70	17	784
2017	CR-05	31	32	15	15	6	1	0	64	22	206
2014	CR	27	36	14	12	10	0	0	63	23	1252
2014	CR-04	29	36	14	12	9	0	0	65	21	1018
2014	CR-05	20	34	15	15	16	0	0	55	31	223
2011	CR	28	39	12	12	8	0	0	68	20	1444
2011	CR-03	29	24	17	14	14	0	2	54	29	42
2011	CR-04	28	40	12	12	7	0	0	68	19	1115
2011	CR-05	25	41	12	11	11	1	0	67	22	278

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	44	12	7	3	79	9	999
2017	CR-04	34	44	12	7	3	79	10	785
2017	CR-05	37	42	12	7	1	80	8	206

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	21	18	20	15	14	2	37	41	998
2017	CR-04	9	22	18	21	15	13	1	37	42	784
2017	CR-05	15	17	18	17	12	18	3	41	37	206
2014	CR	9	22	18	22	17	11	1	35	44	1251
2014	CR-04	9	22	18	22	16	11	1	36	44	1017
2014	CR-05	7	22	18	21	21	9	1	33	47	223

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	36	10	5	5	0	0	80	10	1000
2017	CR-04	43	36	10	5	5	0	0	80	10	786
2017	CR-05	45	36	10	5	4	0	0	81	9	206
2014	CR	40	34	11	7	6	0	1	75	13	1252
2014	CR-04	42	35	12	6	5	0	1	77	11	1018
2014	CR-05	33	34	9	11	11	0	1	68	23	223
2011	CR	38	36	11	9	5	1	1	75	15	1444
2011	CR-03	36	33	7	17	5	0	2	71	22	42
2011	CR-04	38	35	11	9	5	1	1	75	14	1115
2011	CR-05	35	40	8	9	8	1	0	75	17	278
2008	CR	41	34	11	8	6	1	0	75	14	1192
2008	CR-03	40	34	11	8	6	1	0	75	14	246
2008	CR-04	41	32	10	8	7	1	1	74	15	699
2008	CR-05	38	39	10	6	7	0	0	77	13	223

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	37	14	16	8	2	1	62	24	996
2017	CR-04	20	38	14	17	8	2	1	60	26	783
2017	CR-05	31	36	13	11	8	1	1	68	19	205
2014	CR	21	40	14	14	9	1	1	62	24	1252
2014	CR-04	22	39	14	14	9	1	1	62	24	1018
2014	CR-05	18	43	14	15	10	0	1	61	25	223
2011	CR	23	37	13	17	9	2	0	61	26	1446
2011	CR-03	24	40	14	10	10	0	2	66	20	42
2011	CR-04	23	37	13	17	8	2	0	61	26	1117
2011	CR-05	20	38	12	18	10	1	0	59	28	278
2008	CR	21	38	13	17	8	2	1	61	26	1193
2008	CR-03	23	40	13	14	9	1	1	64	24	246
2008	CR-04	20	39	12	18	7	2	1	61	26	700
2008	CR-05	24	34	13	17	10	2	0	59	27	223

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	28	17	17	12	9	1	49	32	997
2017	CR-04	15	28	18	17	13	9	1	48	32	783
2017	CR-05	23	28	14	17	7	8	2	56	28	206
2014	CR	16	29	19	16	13	7	1	49	31	1251
2014	CR-04	16	30	19	16	12	7	1	50	30	1017
2014	CR-05	16	28	19	14	15	6	2	48	31	223
2011	CR	20	27	16	17	13	7	1	51	32	1446
2011	CR-03	26	24	14	14	14	5	2	54	31	42
2011	CR-04	20	26	16	17	13	7	1	50	33	1117
2011	CR-05	21	28	17	17	11	5	1	52	30	278
2008	CR	17	30	14	18	13	8	1	51	34	1193
2008	CR-03	16	25	15	21	16	6	1	44	40	246
2008	CR-04	18	30	14	17	11	9	1	53	32	700
2008	CR-05	17	34	14	17	13	5	0	54	31	223

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	40	13	16	8	0	0	63	25	997
2017	CR-04	21	41	13	16	9	0	0	62	25	783
2017	CR-05	27	39	12	15	7	0	0	66	22	206
2014	CR	21	38	11	20	10	0	0	59	30	1251
2014	CR-04	21	37	11	21	9	0	0	58	31	1017
2014	CR-05	21	41	11	17	10	0	0	62	27	223
2011	CR	23	41	12	15	8	0	1	66	22	1441
2011	CR-03	19	36	12	12	14	0	7	59	28	42
2011	CR-04	23	41	12	15	7	0	1	65	23	1113
2011	CR-05	23	45	11	12	8	0	1	69	20	277
2008	CR	22	40	13	16	7	1	1	63	24	1193
2008	CR-03	21	40	13	19	5	1	1	63	25	246
2008	CR-04	23	40	13	16	8	1	1	63	24	700
2008	CR-05	21	39	16	16	7	0	1	61	23	223

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	41	12	6	4	0	78	10	1000
2017	CR-04	35	42	12	6	4	0	77	11	786
2017	CR-05	43	37	11	5	4	0	80	9	206
2014	CR	33	41	13	8	6	0	74	13	1252
2014	CR-04	33	40	13	8	6	0	73	13	1018
2014	CR-05	32	43	11	8	6	0	76	14	223
2011	CR	40	37	12	7	4	0	77	11	1435
2011	CR-03	36	33	7	12	10	2	71	22	42
2011	CR-04	39	37	13	7	4	0	76	11	1106
2011	CR-05	44	38	9	5	4	0	82	9	278
2008	CR	32	45	11	7	4	0	78	11	1192
2008	CR-03	30	43	14	4	9	0	73	13	246
2008	CR-04	32	44	12	8	3	0	77	11	700
2008	CR-05	35	52	7	5	1	0	86	6	222

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	38	7	6	4	83	10	1000
2017	CR-04	44	38	8	7	4	82	11	786
2017	CR-05	47	39	5	5	4	85	9	206
2014	CR	42	36	10	6	6	78	12	1250
2014	CR-04	42	36	10	7	6	78	12	1016
2014	CR-05	41	36	11	4	8	76	12	223
2011	CR	42	38	9	7	4	80	11	1441
2011	CR-03	33	38	12	10	7	71	17	42
2011	CR-04	41	38	10	6	4	79	11	1113
2011	CR-05	45	38	5	9	3	83	12	277
2008	CR	42	42	7	6	4	84	10	1192
2008	CR-03	38	36	11	8	7	74	15	246
2008	CR-04	44	41	6	6	3	85	9	700
2008	CR-05	41	48	6	3	3	89	5	222

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	33	16	13	9	4	1	59	23	996
2017	CR-04	23	34	16	13	9	4	1	60	23	784
2017	CR-05	27	28	17	13	9	4	1	59	24	204
2014	CR	20	29	18	15	14	3	1	50	30	1250
2014	CR-04	20	29	18	15	14	4	0	51	30	1017
2014	CR-05	20	27	19	16	15	3	1	49	32	221
2011	CR	23	32	17	13	10	3	1	58	24	1440
2011	CR-03	14	33	31	5	7	2	7	53	13	42
2011	CR-04	24	33	17	12	10	4	1	59	23	1112
2011	CR-05	23	29	14	17	13	3	1	54	31	277
2008	CR	20	36	17	15	8	4	0	58	25	1190
2008	CR-03	22	36	15	15	6	6	0	61	22	246
2008	CR-04	21	34	16	15	9	3	1	58	25	697
2008	CR-05	14	39	20	14	11	1	0	54	25	223

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	27	18	16	14	3	4	49	32	994
2017	CR-04	18	27	19	15	14	3	4	48	32	783
2017	CR-05	25	25	16	17	12	1	4	53	31	203
2014	CR	14	24	16	18	21	3	4	40	42	1251
2014	CR-04	14	24	16	18	20	4	4	41	42	1018
2014	CR-05	12	24	17	17	25	0	5	38	44	221
2011	CR	17	30	16	14	17	3	3	50	33	1441
2011	CR-03	12	29	21	10	17	2	10	46	30	42
2011	CR-04	18	31	16	13	17	3	3	52	31	1113
2011	CR-05	16	27	13	21	18	3	3	45	41	277
2008	CR	17	35	14	14	15	3	3	55	31	1192
2008	CR-03	21	36	10	11	16	4	2	61	29	246
2008	CR-04	18	34	13	15	14	3	3	56	31	699
2008	CR-05	11	35	18	15	17	1	3	47	33	223

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	40	14	13	6	0	0	67	20	995
2017	CR-04	26	40	13	13	6	0	1	67	20	781
2017	CR-05	29	38	14	12	6	0	0	67	18	206
2014	CR	20	38	15	15	12	0	0	58	27	1251
2014	CR-04	21	38	15	14	11	0	0	59	25	1018
2014	CR-05	16	37	14	19	15	1	0	53	33	222
2011	CR	31	39	13	10	5	1	1	71	16	1441
2011	CR-03	36	33	12	10	10	0	0	69	19	42
2011	CR-04	32	39	13	10	4	1	1	72	15	1112
2011	CR-05	23	42	13	13	8	0	0	66	21	278

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	38	14	9	5	0	1	73	14	997
2017	CR-04	35	39	13	8	5	1	1	74	13	783
2017	CR-05	32	36	16	11	5	0	0	68	17	206
2014	CR	28	40	14	11	6	0	0	69	17	1252
2014	CR-04	30	40	14	10	5	0	0	70	16	1018
2014	CR-05	20	41	16	11	11	0	0	62	22	223

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	39	12	10	4	0	0	74	14	994
2017	CR-04	34	40	12	9	4	0	0	74	14	781
2017	CR-05	37	35	13	12	3	0	0	72	15	205
2014	CR	31	39	15	10	5	0	1	71	15	1251
2014	CR-04	32	40	14	10	4	0	1	72	13	1017
2014	CR-05	25	39	17	10	8	0	0	65	18	223
2011	CR	36	43	10	6	3	1	1	81	9	1439
2011	CR-03	36	33	17	5	7	0	2	71	12	42
2011	CR-04	37	44	10	6	2	1	1	82	8	1110
2011	CR-05	35	43	10	7	4	0	0	79	11	278

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	38	19	10	6	6	1	62	17	998
2017	CR-04	20	39	19	11	6	5	1	63	17	785
2017	CR-05	22	35	21	9	5	6	1	61	16	205

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	35	9	7	4	1	0	79	12	999
2017	CR-04	42	35	9	8	5	1	0	79	13	785
2017	CR-05	48	34	10	5	2	0	0	83	7	206
2014	CR	39	34	12	8	6	0	1	74	14	1252
2014	CR-04	41	33	12	8	5	0	1	75	13	1018
2014	CR-05	34	37	11	8	8	0	0	72	16	223
2011	CR	42	36	9	6	4	0	1	80	11	1433
2011	CR-03	43	33	17	5	2	0	0	76	7	42
2011	CR-04	43	37	9	7	4	0	1	80	11	1106
2011	CR-05	41	35	11	6	5	0	2	78	11	276

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	19	16	10	14	3	15	51	29	997
2017	CR-04	20	18	17	11	15	3	16	48	31	783
2017	CR-05	32	23	13	8	11	3	11	63	22	206
2014	CR	19	21	15	11	20	2	12	47	35	1251
2014	CR-04	19	21	15	11	20	2	12	47	36	1017
2014	CR-05	21	25	15	14	17	1	8	50	34	223
2011	CR	26	22	11	12	15	3	11	56	31	1437
2011	CR-03	31	14	12	17	7	0	19	56	29	42
2011	CR-04	25	22	13	11	15	3	11	55	30	1109
2011	CR-05	30	22	7	13	17	1	9	59	33	277
2008	CR	28	23	10	12	15	3	10	58	30	1192
2008	CR-03	26	23	13	14	12	3	9	56	30	246
2008	CR-04	27	22	10	12	15	3	12	58	31	700
2008	CR-05	28	27	8	12	17	1	7	60	31	222

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	35	16	4	3	0	77	7	999
2017	CR-04	41	34	17	4	3	1	76	7	785
2017	CR-05	49	35	10	3	2	0	84	6	206
2014	CR	37	33	18	6	5	0	70	12	1251
2014	CR-04	38	33	19	6	5	0	70	11	1017
2014	CR-05	35	35	16	7	6	0	71	13	223
2011	CR	35	34	17	8	5	0	70	12	1441
2011	CR-03	40	26	14	12	7	0	67	19	42
2011	CR-04	36	35	17	8	4	0	71	12	1112
2011	CR-05	33	35	19	7	6	1	68	13	278
2008	CR	29	31	21	10	9	0	60	19	1190
2008	CR-03	30	32	20	11	7	0	63	18	245
2008	CR-04	30	30	21	9	9	0	60	18	700
2008	CR-05	27	30	23	12	9	0	57	20	221

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	26	7	4	3	4	5	85	8	999
2017	CR-04	49	26	7	4	4	4	5	84	9	785
2017	CR-05	60	25	5	3	2	0	4	89	6	206
2014	CR	51	22	8	4	6	3	5	80	11	1252
2014	CR-04	51	23	8	4	6	3	5	81	11	1018
2014	CR-05	53	21	7	6	7	1	6	79	14	223
2011	CR	48	24	9	7	6	3	3	77	13	1444
2011	CR-03	45	21	12	7	2	0	12	76	11	42
2011	CR-04	47	24	10	6	6	4	3	76	13	1115
2011	CR-05	48	27	6	8	6	2	3	78	15	278

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	23	42	35	997
2017	CR-04	22	41	37	783
2017	CR-05	26	44	30	206
2014	CR	26	40	34	1253
2014	CR-04	25	41	34	1019
2014	CR-05	30	34	35	222
2011	CR	33	36	31	1445
2011	CR-03	38	36	26	42
2011	CR-04	33	37	31	1116
2011	CR-05	33	33	33	278

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	23	33	20	1	17	6	227
2017	CR-04	22	30	20	2	19	6	170
2017	CR-05	24	42	19	0	9	5	54
2014	CR	19	36	23	8	9999	15	327
2014	CR-04	20	35	22	6	9999	16	256
2014	CR-05	10	39	26	13	9999	12	68
2011	CR	15	47	22	3	9999	13	475
2011	CR-03	25	31	38	0	9999	6	16
2011	CR-04	13	48	22	3	9999	14	364
2011	CR-05	22	45	20	3	9999	11	92

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	43	9	3	2	1	0	86	5	997
2017	CR-04	43	43	9	3	2	1	0	86	5	783
2017	CR-05	45	43	6	3	2	0	0	88	5	206
2014	CR	40	41	12	4	3	1	0	81	7	1251
2014	CR-04	41	41	11	4	2	0	0	83	6	1017
2014	CR-05	35	41	14	4	5	1	0	77	9	223
2011	CR	41	43	10	3	2	1	0	85	5	1445
2011	CR-03	48	29	5	7	7	2	2	80	15	42
2011	CR-04	42	43	10	3	2	0	0	85	5	1116
2011	CR-05	38	44	10	3	4	1	0	83	7	278
2008	CR	45	41	9	3	1	1	0	86	4	1191
2008	CR-03	41	44	9	2	2	2	0	87	4	246
2008	CR-04	48	39	8	3	1	1	0	88	4	700
2008	CR-05	38	43	14	5	1	0	0	81	6	221

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	41	16	8	5	2	69	14	999
2017	CR-04	27	41	16	9	5	2	69	14	785
2017	CR-05	28	41	16	7	5	3	71	13	206
2014	CR	27	36	19	11	6	2	63	17	1252
2014	CR-04	28	36	18	10	6	1	65	17	1019
2014	CR-05	22	36	22	12	7	2	59	19	221
2011	CR	28	44	15	7	3	2	74	11	1445
2011	CR-03	31	40	14	7	5	2	73	12	42
2011	CR-04	28	44	16	7	3	2	74	10	1117
2011	CR-05	27	45	14	7	5	2	73	13	277

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	23	34	20	10	1	3	31	34	991
2017	CR-04	10	24	36	18	9	1	3	28	35	780
2017	CR-05	10	16	30	27	14	0	3	42	27	203
2014	CR	12	26	33	18	9	0	2	28	38	1245
2014	CR-04	11	26	33	18	10	0	2	29	37	1013
2014	CR-05	14	25	34	19	6	0	1	26	40	222
2011	CR	9	24	31	19	12	1	4	33	34	1437
2011	CR-03	10	24	31	19	14	0	2	34	34	42
2011	CR-04	9	24	31	19	12	1	4	33	35	1109
2011	CR-05	9	22	35	21	10	1	3	32	32	277
2008	CR	12	25	35	19	6	0	2	25	38	1188
2008	CR-03	11	19	37	20	10	0	3	30	32	245
2008	CR-04	12	27	35	18	6	0	2	24	40	699
2008	CR-05	15	25	35	18	5	0	2	23	40	220

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	21	28	19	14	2	3	35	36	993
2017	CR-04	13	21	29	18	14	2	3	34	35	780
2017	CR-05	12	20	27	20	15	1	4	37	34	205
2014	CR	17	25	26	17	11	2	3	29	44	1245
2014	CR-04	17	24	26	16	12	2	3	30	43	1013
2014	CR-05	16	28	28	18	9	0	1	27	45	222
2011	CR	11	19	28	19	16	2	4	38	32	1433
2011	CR-03	24	26	17	10	12	5	7	24	57	42
2011	CR-04	10	19	27	20	17	2	4	40	31	1106
2011	CR-05	12	18	34	16	13	2	4	32	33	276
2008	CR	13	22	28	19	12	3	2	33	37	1182
2008	CR-03	13	22	29	21	10	3	2	33	37	243
2008	CR-04	13	22	27	20	14	3	3	35	37	696
2008	CR-05	12	25	32	17	9	4	1	27	39	220

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	19	28	21	13	2	5	37	33	993
2017	CR-04	11	18	28	22	14	2	5	38	32	781
2017	CR-05	14	22	28	19	12	1	4	33	38	204
2014	CR	15	23	31	15	10	2	4	27	41	1247
2014	CR-04	14	21	31	17	11	2	4	30	37	1015
2014	CR-05	20	31	31	10	6	1	2	16	53	222
2011	CR	11	20	30	19	13	2	5	34	34	1432
2011	CR-03	27	29	7	12	15	5	5	30	62	41
2011	CR-04	10	19	30	19	14	2	6	36	31	1106
2011	CR-05	14	24	33	18	6	1	3	25	40	276
2008	CR	14	24	31	16	9	3	4	26	40	1188
2008	CR-03	9	19	30	22	9	4	6	35	31	245
2008	CR-04	14	25	31	15	10	2	3	27	40	699
2008	CR-05	16	30	35	11	4	2	3	15	48	220

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	11	29	31	20	1	3	54	16	986
2017	CR-04	4	11	30	31	19	1	4	53	16	775
2017	CR-05	4	11	26	32	25	0	2	58	16	203
2014	CR	7	15	31	30	14	1	2	45	23	1243
2014	CR-04	7	14	32	30	14	1	2	46	21	1011
2014	CR-05	7	19	29	30	12	1	2	43	27	222
2011	CR	7	13	30	27	17	1	4	47	21	1434
2011	CR-03	7	31	21	17	17	2	5	36	41	42
2011	CR-04	7	12	30	27	19	0	4	48	20	1106
2011	CR-05	8	13	31	32	11	1	3	45	22	277
2008	CR	7	16	34	26	14	1	2	41	24	1185
2008	CR-03	5	13	36	26	15	1	4	43	19	245
2008	CR-04	7	17	33	26	15	1	1	42	24	697
2008	CR-05	11	18	34	25	10	1	2	36	30	219

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	19	26	20	14	1	4	37	36	990
2017	CR-04	16	19	26	19	14	1	5	35	37	779
2017	CR-05	10	20	25	25	17	0	3	43	31	203
2014	CR	22	25	26	15	9	1	2	25	48	1244
2014	CR-04	21	25	26	14	10	1	2	25	48	1013
2014	CR-05	22	25	26	17	8	0	1	25	48	221
2011	CR	14	19	29	18	15	2	5	35	35	1433
2011	CR-03	17	31	17	17	14	0	5	33	50	42
2011	CR-04	13	19	28	18	16	2	5	36	34	1106
2011	CR-05	15	17	34	20	9	1	4	31	34	276
2008	CR	17	23	26	19	10	2	3	31	42	1185
2008	CR-03	15	22	26	17	12	2	6	31	40	243
2008	CR-04	16	22	27	20	11	2	3	32	40	697
2008	CR-05	18	29	23	19	7	1	3	28	49	221

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	23	26	16	12	2	5	30	42	991
2017	CR-04	16	22	27	16	12	3	5	30	41	779
2017	CR-05	18	24	23	17	13	0	5	32	44	204
2014	CR	19	23	23	18	12	2	3	32	44	1248
2014	CR-04	19	24	23	18	11	2	4	31	45	1015
2014	CR-05	17	22	23	22	13	1	1	36	40	223
2011	CR	19	24	23	14	14	2	5	30	45	1437
2011	CR-03	48	14	10	7	10	2	10	19	70	42
2011	CR-04	18	25	22	14	15	1	5	31	46	1110
2011	CR-05	16	23	27	18	10	3	3	30	41	276
2008	CR	24	27	22	13	8	2	3	23	54	1186
2008	CR-03	36	25	15	11	8	2	4	19	65	246
2008	CR-04	21	27	23	14	10	3	3	25	51	698
2008	CR-05	19	30	27	14	5	2	3	20	52	218

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	20	31	18	12	3	4	33	34	994
2017	CR-04	12	20	32	17	11	3	5	31	34	782
2017	CR-05	9	22	26	22	17	2	2	41	32	204
2014	CR	17	20	31	17	9	2	4	28	39	1244
2014	CR-04	16	19	31	17	10	2	4	29	38	1013
2014	CR-05	19	22	33	15	6	2	2	22	43	221

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	32	11	12	8	1	0	69	20	996
2017	CR-04	35	32	11	13	8	1	0	68	21	782
2017	CR-05	44	30	10	8	7	1	0	75	15	206
2014	CR	36	33	11	11	10	0	0	69	20	1250
2014	CR-04	36	33	11	11	9	0	0	69	19	1016
2014	CR-05	34	31	9	11	14	0	1	66	25	223

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	38	9	10	4	0	76	15	998
2017	CR-04	34	39	10	11	5	0	74	16	784
2017	CR-05	46	36	6	7	3	0	83	11	206
2014	CR	33	41	10	9	5	0	75	15	1250
2014	CR-04	34	41	11	9	5	0	75	15	1017
2014	CR-05	33	44	10	8	4	1	78	12	222

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	37	16	4	2	3	1	76	7	997
2017	CR-04	36	37	16	5	3	3	1	76	8	784
2017	CR-05	38	38	17	2	2	3	0	78	5	205
2014	CR	42	34	13	3	3	3	1	79	7	1250
2014	CR-04	42	34	14	3	3	3	1	79	7	1016
2014	CR-05	40	36	13	4	3	2	1	79	8	222

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	41	11	4	3	2	0	81	7	995
2017	CR-04	38	40	12	5	3	2	0	80	7	782
2017	CR-05	39	48	7	2	3	2	0	88	5	205
2014	CR	38	37	14	5	3	2	0	77	9	1252
2014	CR-04	39	37	14	5	3	2	0	78	8	1018
2014	CR-05	34	38	14	8	4	1	1	73	13	222
2011	CR	32	39	16	7	4	3	0	73	11	1444
2011	CR-03	38	31	12	5	10	5	0	73	15	42
2011	CR-04	33	39	15	7	3	3	0	74	11	1115
2011	CR-05	28	41	19	5	4	3	0	70	10	278

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	40	9	5	3	0	0	83	8	997
2017	CR-04	41	40	10	5	3	0	0	81	9	784
2017	CR-05	48	40	7	2	3	0	0	88	5	205
2014	CR	41	36	11	7	4	0	0	78	11	1251
2014	CR-04	43	36	11	6	4	0	0	79	10	1017
2014	CR-05	38	37	12	9	4	0	1	75	13	222
2011	CR	40	41	9	5	4	0	0	81	9	1441
2011	CR-03	36	36	12	7	10	0	0	71	17	42
2011	CR-04	40	41	9	5	4	0	0	82	9	1112
2011	CR-05	36	43	10	6	4	0	0	80	10	278
2008	CR	35	46	9	7	3	0	0	81	10	1186
2008	CR-03	36	45	10	5	4	0	0	81	9	246
2008	CR-04	37	43	8	7	3	1	0	81	10	695
2008	CR-05	29	54	8	6	3	0	0	83	9	222

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	33	16	12	10	4	3	60	23	997
2017	CR-04	22	34	16	12	10	4	2	60	24	783
2017	CR-05	25	30	15	12	8	6	4	62	22	206
2014	CR	25	32	15	12	10	3	3	61	23	1251
2014	CR-04	26	33	16	11	10	3	2	62	22	1017
2014	CR-05	24	30	13	14	12	2	3	58	28	223

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	41	15	4	2	3	1	78	7	997
2017	CR-04	33	41	15	5	2	3	1	77	7	784
2017	CR-05	36	43	13	2	2	3	0	82	5	205
2014	CR	33	40	15	6	2	3	1	76	8	1253
2014	CR-04	35	39	15	5	2	3	1	77	7	1019
2014	CR-05	28	44	15	8	3	2	0	73	11	222
2011	CR	33	40	14	5	2	4	1	77	7	1443
2011	CR-03	29	31	17	2	5	14	2	71	9	42
2011	CR-04	34	41	15	5	2	3	1	78	7	1115
2011	CR-05	30	41	13	7	3	5	1	76	10	277

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	39	10	7	5	2	1	77	13	995
2017	CR-04	35	39	11	7	5	2	1	76	13	781
2017	CR-05	37	39	8	7	4	3	0	80	12	206
2014	CR	37	36	12	8	3	3	0	76	12	1252
2014	CR-04	38	35	12	7	3	3	1	76	11	1019
2014	CR-05	32	39	11	11	3	4	0	74	15	221
2011	CR	34	39	11	8	5	3	1	76	13	1443
2011	CR-03	36	24	10	14	2	12	2	69	19	42
2011	CR-04	36	38	11	7	5	3	1	77	12	1116
2011	CR-05	26	47	9	9	5	3	1	76	15	276
2008	CR	32	38	10	9	6	5	1	74	16	1191
2008	CR-03	31	41	8	9	7	4	1	76	16	246
2008	CR-04	33	36	10	8	7	4	1	74	16	699
2008	CR-05	26	40	13	9	3	7	1	72	14	223

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	36	19	12	6	4	1	61	19	998
2017	CR-04	22	35	18	12	7	4	1	61	20	785
2017	CR-05	21	38	20	10	5	5	1	63	17	205
2014	CR	18	33	22	12	8	7	1	55	21	1250
2014	CR-04	18	33	22	12	8	6	1	55	21	1018
2014	CR-05	17	33	22	12	8	8	0	54	22	220
2011	CR	15	33	25	10	7	8	2	53	19	1443
2011	CR-03	12	31	24	5	12	14	2	51	20	42
2011	CR-04	15	32	26	11	6	9	2	53	19	1114
2011	CR-05	14	36	24	9	12	4	2	53	22	278

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	28	16	13	13	7	2	53	29	998
2017	CR-04	20	29	16	14	14	6	2	53	30	784
2017	CR-05	20	27	18	11	10	12	3	54	24	206
2014	CR	14	29	16	17	17	6	2	46	36	1251
2014	CR-04	14	29	16	17	16	6	2	47	36	1017
2014	CR-05	15	28	17	13	21	6	0	46	36	222
2011	CR	14	28	17	15	13	10	3	48	33	1443
2011	CR-03	19	26	14	10	10	10	12	58	24	42
2011	CR-04	14	27	17	15	13	11	2	48	33	1114
2011	CR-05	13	30	15	17	14	7	3	48	35	278

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	48	3	9	2	86	11	1000
2017	CR-04	36	49	3	10	2	85	12	786
2017	CR-05	42	47	3	6	1	89	8	206
2014	CR	35	48	4	10	3	83	12	1251
2014	CR-04	36	47	4	10	3	83	12	1017
2014	CR-05	31	53	4	9	3	84	12	223
2011	CR	44	45	3	7	1	89	8	1440
2011	CR-03	43	40	2	10	5	83	14	42
2011	CR-04	43	47	2	6	1	90	7	1111
2011	CR-05	46	39	3	10	1	85	12	278
2008	CR	42	46	3	6	3	88	9	1190
2008	CR-03	45	43	2	5	4	89	9	245
2008	CR-04	43	45	3	6	3	88	9	700
2008	CR-05	38	52	2	9	0	89	9	221

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	40	6	11	7	77	17	998
2017	CR-04	34	40	6	11	8	75	19	784
2017	CR-05	46	38	4	8	3	84	12	206
2014	CR	36	38	7	13	6	74	19	1252
2014	CR-04	36	38	7	13	6	74	19	1018
2014	CR-05	34	38	7	13	7	72	20	223
2011	CR	33	40	7	12	8	73	20	1441
2011	CR-03	40	31	7	5	17	71	21	42
2011	CR-04	32	40	7	13	7	72	20	1112
2011	CR-05	33	41	7	10	9	74	18	278

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	44	7	9	3	0	80	13	994
2017	CR-04	34	46	8	9	4	0	80	13	782
2017	CR-05	45	36	7	11	2	0	81	12	204
2014	CR	35	40	10	10	4	0	75	14	1252
2014	CR-04	35	40	11	10	4	1	75	14	1018
2014	CR-05	34	43	8	9	5	0	78	14	223

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	76	20	2	1	0	0	1	97	1	998
2017	CR-04	74	21	3	1	1	0	1	96	2	785
2017	CR-05	81	18	0	1	0	0	0	99	1	205
2014	CR	76	21	2	1	0	1	0	97	1	1251
2014	CR-04	77	20	2	1	0	1	0	97	1	1018
2014	CR-05	72	24	2	1	0	0	0	96	2	222
2011	CR	81	15	2	1	0	0	1	97	1	1440
2011	CR-03	90	7	2	0	0	0	0	98	0	42
2011	CR-04	81	15	2	0	0	0	1	98	1	1111
2011	CR-05	76	17	5	1	0	0	1	93	1	278
2008	CR	81	14	2	1	1	0	1	97	2	1189
2008	CR-03	82	14	2	1	0	1	0	97	1	245
2008	CR-04	83	13	1	1	1	0	1	97	2	700
2008	CR-05	75	21	1	2	0	0	0	96	2	220

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	72	21	3	2	1	1	93	4	998
2017	CR-04	70	22	3	2	1	1	94	3	785
2017	CR-05	76	15	3	5	0	0	92	5	205
2014	CR	71	20	3	3	2	1	92	5	1250
2014	CR-04	72	19	3	3	2	1	92	5	1017
2014	CR-05	67	23	4	3	1	1	91	4	222
2011	CR	75	16	4	3	1	1	92	4	1439
2011	CR-03	74	17	2	2	5	0	90	7	42
2011	CR-04	76	16	3	3	1	1	93	4	1110
2011	CR-05	69	18	8	3	1	1	88	4	278
2008	CR	80	13	2	2	1	1	95	3	1190
2008	CR-03	85	13	1	0	1	1	98	1	246
2008	CR-04	79	13	3	2	2	2	93	4	699
2008	CR-05	78	15	2	1	1	1	95	3	221

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	76	12	4	2	1	1	5	93	3	995
2017	CR-04	75	12	4	2	1	1	5	93	3	781
2017	CR-05	80	12	3	0	1	0	4	95	2	206
2014	CR	78	11	4	1	1	0	4	93	2	1252
2014	CR-04	79	10	5	1	1	0	4	93	2	1018
2014	CR-05	74	14	3	1	2	0	6	94	3	223
2011	CR	76	11	4	1	2	0	5	92	3	1442
2011	CR-03	79	12	2	0	2	0	5	95	3	42
2011	CR-04	77	11	4	1	2	1	5	93	3	1113
2011	CR-05	73	10	7	2	1	0	6	89	3	278
2008	CR	76	7	3	2	2	1	10	92	4	1192
2008	CR-03	79	7	3	1	1	0	9	95	2	245
2008	CR-04	75	7	3	2	2	1	10	92	4	700
2008	CR-05	74	8	5	2	2	0	9	90	5	223

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	83	11	2	1	1	0	3	97	2	999
2017	CR-04	82	11	2	1	1	0	3	96	2	785
2017	CR-05	85	10	0	0	0	0	3	99	1	206
2014	CR	83	10	3	0	2	0	2	95	2	1252
2014	CR-04	84	9	3	0	1	0	2	95	2	1018
2014	CR-05	81	10	2	0	2	0	5	96	2	223
2011	CR	82	9	3	0	1	0	4	95	2	1445
2011	CR-03	88	10	2	0	0	0	0	98	0	42
2011	CR-04	83	9	3	0	1	0	3	95	1	1116
2011	CR-05	76	11	5	1	2	0	5	92	3	278
2008	CR	85	5	1	1	1	1	6	97	2	1192
2008	CR-03	87	5	2	0	1	0	5	97	1	246
2008	CR-04	86	5	1	1	1	1	6	97	2	699
2008	CR-05	83	5	0	0	1	0	10	98	2	223

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	68	16	5	1	1	2	7	92	2	998
2017	CR-04	67	16	6	1	1	2	7	92	2	785
2017	CR-05	69	18	3	1	1	2	7	95	2	205
2014	CR	68	16	6	1	1	1	6	91	2	1253
2014	CR-04	69	16	6	1	1	1	6	91	2	1019
2014	CR-05	64	17	4	2	2	2	10	91	4	222

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	71	17	5	1	1	2	4	93	2	996
2017	CR-04	70	16	5	1	1	2	4	92	2	783
2017	CR-05	72	19	2	1	0	2	3	97	1	205
2014	CR	71	17	5	1	1	3	3	93	2	1253
2014	CR-04	71	17	5	1	1	3	3	93	2	1019
2014	CR-05	71	16	5	1	2	0	4	91	4	222
2011	CR	68	17	7	1	1	3	3	91	2	1441
2011	CR-03	55	26	7	0	2	0	10	89	3	42
2011	CR-04	69	17	6	1	0	3	3	92	1	1112
2011	CR-05	68	16	8	2	1	3	3	88	4	278
2008	CR	74	13	5	1	1	3	3	93	2	1192
2008	CR-03	75	15	4	2	1	2	2	94	3	246
2008	CR-04	75	12	5	1	1	3	3	93	2	699
2008	CR-05	70	15	7	1	1	2	3	90	2	223

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	22	78	996
2017	CR-04	24	76	783
2017	CR-05	15	85	205
2014	CR	27	73	1250
2014	CR-04	28	72	1016
2014	CR-05	20	80	222

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	64	217
2017	CR-04	65	187
2017	CR-05	60	30
2014	CR	62	339
2014	CR-04	64	289
2014	CR-05	44	44

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	57	217
2017	CR-04	56	187
2017	CR-05	60	30
2014	CR	58	339
2014	CR-04	56	289
2014	CR-05	64	44

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR	3	217
2017	CR-04	3	187
2017	CR-05	0	30
2014	CR	1	339
2014	CR-04	2	289
2014	CR-05	0	44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CR	5	217
2017	CR-04	4	187
2014	CR	6	339
2014	CR-04	6	289

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	5	217
2017	CR-04	5	187
2017	CR-05	0	30
2014	CR	9	339
2014	CR-04	9	289

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	30
2014	CR	4	339
2014	CR-04	3	289

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	3	217
2017	CR-04	3	187
2017	CR-05	0	30
2014	CR	2	339
2014	CR-04	2	289

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	37	217
2017	CR-04	38	187
2017	CR-05	30	30
2014	CR	36	340
2014	CR-04	38	289
2014	CR-05	22	45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	38	217
2017	CR-04	36	187
2017	CR-05	50	30
2014	CR	42	340
2014	CR-04	41	289
2014	CR-05	46	45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	44	217
2017	CR-04	46	187
2017	CR-05	37	30
2014	CR	50	340
2014	CR-04	49	289
2014	CR-05	50	45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	38	217
2017	CR-04	38	187
2017	CR-05	37	30
2014	CR	48	340
2014	CR-04	46	289
2014	CR-05	56	45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	26	217
2017	CR-04	24	187
2017	CR-05	33	30
2014	CR	26	340
2014	CR-04	25	289
2014	CR-05	24	45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	52	217
2017	CR-04	51	187
2017	CR-05	57	30
2014	CR	58	340
2014	CR-04	59	289
2014	CR-05	50	45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	35	217
2017	CR-04	36	187
2017	CR-05	30	30
2014	CR	37	340
2014	CR-04	38	289
2014	CR-05	24	45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	30
2014	CR	2	340
2014	CR-04	2	289
2014	CR-05	0	45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	16	217
2017	CR-04	17	187
2014	CR	8	340
2014	CR-04	9	289

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	9	217
2017	CR-04	9	187
2014	CR	11	340
2014	CR-04	11	289
2014	CR-05	11	45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	44	217
2017	CR-04	43	187
2017	CR-05	47	30
2014	CR	54	340
2014	CR-04	53	289
2014	CR-05	57	45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	26	217
2017	CR-04	27	187
2017	CR-05	23	30
2014	CR	30	340
2014	CR-04	30	289
2014	CR-05	20	45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	217
2017	CR-04	15	187
2014	CR	15	340
2014	CR-04	16	289
2014	CR-05	13	45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	52	217
2017	CR-04	53	187
2017	CR-05	50	30
2014	CR	52	340
2014	CR-04	53	289
2014	CR-05	48	45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	29	217
2017	CR-04	30	187
2017	CR-05	27	30
2014	CR	27	340
2014	CR-04	28	289
2014	CR-05	22	45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	4	217
2017	CR-04	4	187
2014	CR	8	340
2014	CR-04	7	289

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	26	217
2017	CR-04	28	187
2014	CR	26	340
2014	CR-04	26	289
2014	CR-05	22	45

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	13	217
2017	CR-04	14	187
2014	CR	15	340
2014	CR-04	15	289
2014	CR-05	17	45

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	4	217
2017	CR-04	3	187
2014	CR	7	340
2014	CR-04	7	289

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	14	217
2017	CR-04	14	187
2017	CR-05	17	30
2014	CR	12	340
2014	CR-04	11	289
2014	CR-05	17	45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	11	217
2017	CR-04	11	187
2014	CR	12	340
2014	CR-04	11	289
2014	CR-05	13	45

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	21	217
2017	CR-04	21	187
2017	CR-05	20	30
2014	CR	25	340
2014	CR-04	25	289
2014	CR-05	30	45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	13	209
2017	CR-04	12	181
2017	CR-05	21	28
2014	CR	9	315
2014	CR-04	9	269

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	16	209
2017	CR-04	14	181
2017	CR-05	25	28
2014	CR	14	315
2014	CR-04	13	269
2014	CR-05	17	41

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	10	209
2017	CR-04	10	181
2014	CR	11	315
2014	CR-04	12	269

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	8	209
2017	CR-04	7	181
2014	CR	8	315
2014	CR-04	7	269

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	8	209
2017	CR-04	8	181
2014	CR	12	315
2014	CR-04	13	269

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	15	209
2017	CR-04	15	181
2014	CR	9	315
2014	CR-04	9	269

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	17	209
2017	CR-04	17	181
2014	CR	16	315
2014	CR-04	18	269

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	10	209
2017	CR-04	11	181
2014	CR	10	315
2014	CR-04	8	269
2014	CR-05	17	41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	15	209
2017	CR-04	14	181
2017	CR-05	18	28
2014	CR	15	315
2014	CR-04	15	269
2014	CR-05	17	41

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	19	209
2017	CR-04	19	181
2014	CR	21	315
2014	CR-04	17	269
2014	CR-05	41	41

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	4	209
2017	CR-04	4	181
2017	CR-05	0	28
2014	CR	11	315
2014	CR-04	10	269
2014	CR-05	12	41

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	40	209
2017	CR-04	39	181
2017	CR-05	43	28
2014	CR	50	315
2014	CR-04	48	269
2014	CR-05	62	41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	28
2014	CR	2	315
2014	CR-04	2	269
2014	CR-05	0	41

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	50	209
2017	CR-04	53	181
2017	CR-05	32	28
2014	CR	59	315
2014	CR-04	58	269
2014	CR-05	62	41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	28

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	15	209
2017	CR-04	14	181
2017	CR-05	18	28
2014	CR	18	315
2014	CR-04	19	269
2014	CR-05	12	41

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	88	12	217
2017	CR-04	87	13	187
2017	CR-05	97	3	30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	22	22	7	9	17	8	49	22	997
2017	CR-04	15	22	22	8	11	15	8	48	24	784
2017	CR-05	16	21	22	3	5	25	8	54	12	205
2014	CR	15	21	21	8	12	18	5	47	25	1251
2014	CR-04	15	21	20	8	12	18	6	47	26	1017
2014	CR-05	16	20	26	5	10	20	4	47	19	222

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	35	17	8	7	7	1	66	16	998
2017	CR-04	25	34	17	9	7	7	1	65	17	785
2017	CR-05	29	36	17	5	4	7	2	72	10	205
2014	CR	25	29	19	9	9	8	1	59	20	1250
2014	CR-04	25	29	18	10	9	8	1	59	20	1016
2014	CR-05	25	31	20	7	9	7	1	61	17	222
2011	CR	30	39	15	7	5	4	0	72	13	1438
2011	CR-03	31	43	10	5	7	5	0	78	13	42
2011	CR-04	30	38	15	8	4	4	1	71	13	1112
2011	CR-05	28	42	14	7	7	3	0	72	14	275

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	7	93	997
2017	CR-04	8	92	784
2017	CR-05	4	96	205
2014	CR	11	89	1252
2014	CR-04	11	89	1017
2014	CR-05	10	90	223

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	47	68
2017	CR-04	49	59
2014	CR	40	137
2014	CR-04	41	114
2014	CR-05	32	21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	71	68
2017	CR-04	70	59
2014	CR	78	137
2014	CR-04	78	114
2014	CR-05	73	21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	7	68
2014	CR	7	137
2014	CR-04	5	114

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	CR	5	137
2014	CR-04	4	114
2014	CR-05	0	21

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	68
2017	CR-04	16	59
2014	CR	9	137
2014	CR-04	10	114

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	22	67
2017	CR-04	24	58
2014	CR	16	136
2014	CR-04	18	113

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	15	67
2017	CR-04	17	58
2014	CR	11	136
2014	CR-04	11	113

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CR	10	67
2017	CR-04	10	58
2014	CR	8	136
2014	CR-04	8	113

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	CR	4	136
2014	CR-04	4	113

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	22	67
2017	CR-04	19	58
2014	CR	22	136
2014	CR-04	22	113

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	30	67
2017	CR-04	27	58
2014	CR	14	136
2014	CR-04	15	113

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR	0	67
2017	CR-04	0	58

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	CR	7	136
2014	CR-04	6	113

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	11	67
2017	CR-04	12	58
2014	CR	10	136
2014	CR-04	11	113

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	21	67
2017	CR-04	19	58
2014	CR	27	136
2014	CR-04	25	113
2014	CR-05	32	21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	CR	0	67
2017	CR-04	0	58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	26	67
2017	CR-04	26	58
2014	CR	33	136
2014	CR-04	33	113
2014	CR-05	32	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	31	68
2017	CR-04	34	59
2014	CR	31	135
2014	CR-04	31	112
2014	CR-05	23	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	15	68
2017	CR-04	13	59
2014	CR	15	135
2014	CR-04	15	112

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	9	68
2017	CR-04	9	59
2014	CR	12	135
2014	CR-04	11	112

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	30	68
2017	CR-04	28	59
2014	CR	30	135
2014	CR-04	29	112
2014	CR-05	32	21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	CR	5	135
2014	CR-04	6	112
2014	CR-05	0	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	CR	10	135
2014	CR-04	10	112
2014	CR-05	0	21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	12	68
2017	CR-04	13	59
2014	CR	9	135
2014	CR-04	10	112

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	CR	8	135
2014	CR-04	8	112

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	44	68
2017	CR-04	44	59
2014	CR	43	135
2014	CR-04	42	112
2014	CR-05	50	21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	18	64
2017	CR-04	19	56
2014	CR	6	122
2014	CR-04	6	100

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	CR	4	122
2014	CR-04	5	100
2014	CR-05	0	21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	CR	6	122
2014	CR-04	7	100
2014	CR-05	0	21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	CR	13	122
2014	CR-04	12	100

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	11	64
2017	CR-04	11	56
2014	CR	8	122
2014	CR-04	7	100

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	11	64
2017	CR-04	13	56
2014	CR	13	122
2014	CR-04	11	100
2014	CR-05	23	21

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	13	64
2017	CR-04	15	56
2014	CR	25	122
2014	CR-04	23	100
2014	CR-05	37	21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	CR	11	122
2014	CR-04	11	100

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	40	64
2017	CR-04	35	56
2014	CR	46	122
2014	CR-04	42	100
2014	CR-05	64	21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	CR-05	0	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	55	64
2017	CR-04	58	56
2014	CR	70	122
2014	CR-04	72	100
2014	CR-05	64	21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	16	64
2017	CR-04	18	56
2014	CR	15	122
2014	CR-04	15	100

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	94	6	68
2017	CR-04	93	7	59

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	22	25	3	3	22	7	56	9	995
2017	CR-04	17	23	25	3	4	21	7	56	9	782
2017	CR-05	19	20	24	2	2	28	5	57	7	205
2014	CR	16	18	26	5	4	24	6	50	13	1252
2014	CR-04	16	19	26	5	4	23	6	50	13	1018
2014	CR-05	17	15	24	5	3	27	8	50	12	222

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	31	20	3	3	10	2	71	7	994
2017	CR-04	31	31	20	3	3	10	2	70	7	782
2017	CR-05	32	33	20	1	3	10	1	73	5	204
2014	CR	28	29	21	7	4	11	1	65	12	1252
2014	CR-04	28	28	21	6	4	11	1	64	12	1018
2014	CR-05	27	32	18	6	4	12	0	68	12	222
2011	CR	34	40	13	5	2	5	0	79	7	1444
2011	CR-03	24	38	14	12	7	5	0	65	20	42
2011	CR-04	35	41	13	5	2	5	1	79	7	1115
2011	CR-05	34	40	14	3	4	5	0	78	8	278

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	17	83	999
2017	CR-04	18	82	785
2017	CR-05	14	86	206
2014	CR	18	82	1248
2014	CR-04	19	81	1014
2014	CR-05	16	84	223

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	81	19	172
2017	CR-04	80	20	143
2017	CR-05	90	10	29
2014	CR	69	31	225
2014	CR-04	70	30	187
2014	CR-05	68	32	36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	38	6	6	2	1	1	86	8	140
2017	CR-04	43	42	5	5	2	1	2	87	7	114
2017	CR-05	58	23	8	12	0	0	0	81	12	26
2014	CR	46	36	5	10	3	0	1	82	13	156
2014	CR-04	45	36	4	11	3	0	0	82	14	131
2014	CR-05	52	28	12	4	0	0	4	83	4	24

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	52	13	5	3	3	3	78	9	997
2017	CR-04	20	51	14	5	3	4	3	76	9	784
2017	CR-05	23	58	7	5	2	2	3	85	7	205
2014	CR	21	51	13	8	3	2	2	76	11	1250
2014	CR-04	20	51	14	8	3	2	2	75	11	1016
2014	CR-05	26	49	11	8	2	0	3	78	11	222
2011	CR	19	53	12	8	3	2	4	76	11	1445
2011	CR-03	24	33	21	2	0	2	17	71	3	42
2011	CR-04	18	53	12	8	3	2	4	76	12	1116
2011	CR-05	19	57	13	6	2	1	2	78	9	278
2008	CR	18	50	11	9	6	3	2	73	16	1193
2008	CR-03	14	49	12	10	7	4	4	68	19	246
2008	CR-04	19	49	11	10	6	3	2	71	17	700
2008	CR-05	23	56	9	8	2	0	1	80	10	223

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	31	22	8	6	16	5	54	18	998
2017	CR-04	12	32	21	8	7	15	5	55	19	786
2017	CR-05	11	26	25	8	3	20	7	50	15	204
2014	CR	11	28	23	11	6	15	7	49	21	1253
2014	CR-04	11	28	23	11	6	14	7	49	21	1019
2014	CR-05	10	27	23	9	6	18	7	50	19	222
2011	CR	10	29	21	11	5	16	7	52	20	1445
2011	CR-03	7	17	24	12	14	14	12	32	35	42
2011	CR-04	11	29	21	11	5	15	7	52	21	1116
2011	CR-05	6	32	23	10	3	20	7	52	17	278

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	34	12	2	1	8	2	84	3	999
2017	CR-04	40	33	13	2	2	8	2	81	4	786
2017	CR-05	46	38	6	2	0	5	2	91	2	205
2014	CR	36	34	13	4	2	8	3	78	7	1250
2014	CR-04	37	34	14	4	1	8	3	79	6	1016
2014	CR-05	33	35	13	4	2	8	3	77	7	222
2011	CR	35	36	11	4	1	8	4	81	6	1446
2011	CR-03	19	40	10	7	2	5	17	76	12	42
2011	CR-04	36	35	12	4	1	8	4	81	6	1117
2011	CR-05	37	37	11	3	2	7	3	82	6	278
2008	CR	30	40	12	3	2	11	2	81	5	1192
2008	CR-03	30	33	16	2	1	15	3	76	4	246
2008	CR-04	29	40	11	3	2	12	3	81	6	699
2008	CR-05	34	47	9	3	2	5	0	85	5	223

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	36	14	4	4	12	2	75	9	995
2017	CR-04	27	35	15	4	4	12	2	73	9	783
2017	CR-05	35	36	10	4	2	11	2	81	7	204
2014	CR	25	35	17	6	3	11	3	69	11	1251
2014	CR-04	25	35	17	6	4	10	3	69	11	1017
2014	CR-05	25	34	17	7	1	13	3	70	9	222
2011	CR	26	37	14	5	3	11	4	74	10	1445
2011	CR-03	17	33	12	10	7	7	14	64	21	42
2011	CR-04	26	37	14	5	3	11	4	74	9	1116
2011	CR-05	28	37	13	6	3	12	3	76	10	278
2008	CR	26	41	13	6	4	9	2	75	11	1191
2008	CR-03	23	39	13	6	4	12	4	74	12	246
2008	CR-04	28	39	13	6	3	9	2	75	11	699
2008	CR-05	26	48	12	6	4	4	0	78	10	223

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	28	7	5	3	1	85	8	999
2017	CR-04	55	29	7	5	4	1	85	8	785
2017	CR-05	63	23	6	4	3	1	87	7	206

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	27	9	4	3	1	84	7	1000
2017	CR-04	55	26	10	4	3	1	83	7	786
2017	CR-05	59	29	6	3	2	1	88	5	206

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	42	15	9	5	4	70	14	998
2017	CR-04	25	42	16	8	5	5	70	14	784
2017	CR-05	24	44	14	10	5	2	70	16	206

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	36	18	16	10	2	55	26	993
2017	CR-04	17	37	17	16	11	2	55	28	781
2017	CR-05	21	35	22	16	4	1	57	20	204

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	19	21	16	26	1	2	35	43	995
2017	CR-04	15	19	20	16	27	1	2	35	44	783
2017	CR-05	18	16	25	16	23	0	2	35	39	204

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	28	26	15	10	1	49	24	997
2017	CR-04	19	29	26	14	10	1	49	25	785
2017	CR-05	22	27	27	15	9	1	49	24	204

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	31	21	8	5	1	2	64	14	993
2017	CR-04	31	32	22	8	5	1	2	64	13	780
2017	CR-05	34	28	19	9	6	1	3	64	16	205

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	23	23	16	14	1	2	46	30	996
2017	CR-04	21	23	23	17	14	1	2	45	31	783
2017	CR-05	26	23	23	12	13	0	3	50	26	205

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	16	7	2	2	1	20	86	5	993
2017	CR-04	54	14	7	2	2	1	21	86	5	781
2017	CR-05	46	21	8	3	2	0	20	84	6	204

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	32	20	7	4	2	68	12	994
2017	CR-04	35	32	20	6	5	2	68	12	781
2017	CR-05	36	31	20	10	2	2	68	12	205

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	32	19	8	3	1	3	69	11	994
2017	CR-04	35	31	20	7	3	1	3	69	10	781
2017	CR-05	30	35	16	11	3	1	3	68	15	205

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	33	21	8	6	1	2	63	15	995
2017	CR-04	27	34	22	8	6	1	2	62	15	782
2017	CR-05	32	31	17	10	8	0	2	65	18	205

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	31	17	8	5	1	3	70	13	994
2017	CR-04	35	33	16	7	5	1	3	71	12	781
2017	CR-05	40	25	17	11	4	0	2	67	16	205

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	36	19	9	5	1	2	66	15	992
2017	CR-04	26	37	19	9	5	1	2	65	15	780
2017	CR-05	34	32	16	10	5	1	2	68	16	204

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	27	14	6	5	1	3	75	10	995
2017	CR-04	43	29	14	6	5	1	2	74	12	783
2017	CR-05	53	21	16	4	2	0	3	76	7	204

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	16	7	4	4	1	3	85	8	997
2017	CR-04	64	16	7	4	5	1	3	84	9	784
2017	CR-05	70	15	5	4	2	0	3	88	7	205

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	31	11	6	3	3	79	9	994
2017	CR-04	43	33	12	6	4	2	77	10	782
2017	CR-05	59	24	8	3	1	4	87	5	204

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	59	17	11	5	6	3	79	10	993
2017	CR-04	58	17	11	5	6	2	78	11	781
2017	CR-05	63	17	10	3	4	3	82	7	204

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	5	3	1	1	34	92	3	994
2017	CR-04	56	5	3	1	1	33	92	3	783
2017	CR-05	55	5	1	2	0	37	95	3	203

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	17	5	2	1	1	8	92	3	990
2017	CR-04	66	17	6	2	1	1	8	91	3	778
2017	CR-05	70	17	3	1	0	0	8	95	2	204

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	16	9	7	10	1	5	71	19	998
2017	CR-04	50	17	9	7	12	1	5	70	20	785
2017	CR-05	57	15	10	7	6	1	5	76	14	205

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	29	13	3	2	0	3	81	5	998
2017	CR-04	49	28	14	3	3	1	3	80	6	785
2017	CR-05	48	32	12	3	0	0	4	84	4	205

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	31	37	12	5	46	17	996
2017	CR-04	14	31	37	13	5	45	17	783
2017	CR-05	15	34	37	9	5	49	14	205

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	22	41	20	10	1	30	29	991
2017	CR-04	7	24	39	19	10	1	29	31	779
2017	CR-05	6	15	46	23	10	0	33	21	204

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	20	21	13	14	2	1	30	70	1000
2017	CR-04	29	20	21	12	14	2	1	30	70	786
2017	CR-05	28	21	22	15	11	2	2	29	71	206

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	31	671
2017	CR-04	33	527
2017	CR-05	23	141

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	31	671
2017	CR-04	31	527
2017	CR-05	33	141

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	19	671
2017	CR-04	19	527
2017	CR-05	20	141

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	34	671
2017	CR-04	32	527
2017	CR-05	40	141

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	5	671
2017	CR-04	5	527
2017	CR-05	4	141

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	47	671
2017	CR-04	46	527
2017	CR-05	52	141

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	7	51	18	9	4	12	647
2017	CR-04	7	49	19	8	4	13	508
2017	CR-05	5	57	13	11	3	11	136

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	25	18	13	22	3	8	41	39	675
2017	CR-04	11	23	19	12	23	3	8	39	40	531
2017	CR-05	13	29	13	13	18	2	10	48	36	141

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	3	8	12	18	50	3	5	12	74	676
2017	CR-04	3	9	13	17	50	3	5	14	72	532
2017	CR-05	3	4	9	21	52	4	7	8	82	141

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.