2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 41 14 10 13 0 0 63 24 7758
2017 Term 40 46 8 4 1 0 0 86 6 660
2017 Casual 44 43 8 3 1 0 0 87 5 230
2017 Student 35 42 8 11 3 0 0 78 14 69
2014 Indeterminate (permanent) 22 42 15 11 10 0 0 64 21 9991
2014 Term 39 44 10 6 2 0 0 83 8 671
2014 Casual 53 34 9 2 2 0 0 87 4 175
2014 Student 46 37 14 2 0 0 2 84 2 35
2011 Indeterminate (permanent) 30 40 13 9 8 0 0 70 17 10716
2011 Term 49 34 10 5 2 0 0 83 7 503
2011 Casual 54 33 9 2 2 0 0 87 4 283
2011 Student 45 34 13 6 0 2 0 81 6 74
2008 Indeterminate (permanent) 29 40 12 10 8 0 0 70 18 8234
2008 Term 48 37 10 4 1 0 0 85 5 379
2008 Casual 41 42 11 2 3 0 0 83 5 119
2008 Student 37 29 15 19 0 0 0 66 19 49

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 29 16 16 25 0 0 43 41 7747
2017 Term 31 41 15 8 5 0 0 72 13 657
2017 Casual 38 37 15 7 4 0 0 75 10 229
2017 Student 45 41 8 4 1 0 0 86 5 69

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 37 11 5 4 0 0 80 9 7737
2017 Term 61 32 5 2 0 0 0 93 2 657
2017 Casual 58 36 6 1 0 0 0 93 1 227
2017 Student 49 36 10 3 3 0 0 85 5 69
2014 Indeterminate (permanent) 51 33 10 3 3 0 0 84 6 9978
2014 Term 67 27 4 1 0 0 0 94 2 669
2014 Casual 71 23 4 1 1 0 0 94 2 174
2014 Student 70 18 12 0 0 0 0 88 0 34
2011 Indeterminate (permanent) 53 33 8 3 2 0 0 86 5 10730
2011 Term 64 26 7 2 0 0 0 91 2 503
2011 Casual 70 24 3 2 0 0 0 94 3 282
2011 Student 63 28 9 0 0 0 0 91 0 74

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 43 14 7 7 0 0 72 14 7714
2017 Term 54 37 6 2 1 0 0 91 3 657
2017 Casual 54 36 6 3 1 0 0 91 3 229
2017 Student 49 40 6 3 3 0 0 89 5 69
2014 Indeterminate (permanent) 33 43 13 6 5 0 0 77 10 9974
2014 Term 50 40 6 3 1 0 0 91 4 671
2014 Casual 60 32 4 2 1 1 0 92 3 175
2014 Student 63 30 8 0 0 0 0 92 0 35
2011 Indeterminate (permanent) 39 44 9 5 3 0 0 83 9 10720
2011 Term 56 35 6 2 1 0 0 90 4 503
2011 Casual 62 31 5 2 1 0 0 93 3 283
2011 Student 59 32 7 2 0 0 0 91 2 74
2008 Indeterminate (permanent) 38 45 8 6 3 0 0 83 9 8279
2008 Term 56 39 3 1 2 0 0 95 2 381
2008 Casual 51 39 5 2 2 0 0 90 5 119
2008 Student 39 47 9 6 0 0 0 86 6 49

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 27 21 17 21 1 0 40 38 7746
2017 Term 36 33 17 8 4 1 0 71 12 655
2017 Casual 43 35 12 5 3 1 0 80 8 228
2017 Student 54 27 14 1 0 1 1 84 1 69
2014 Indeterminate (permanent) 15 32 21 17 15 1 0 47 32 9999
2014 Term 31 35 19 10 5 1 0 66 15 671
2014 Casual 43 35 14 5 2 0 1 78 7 175
2014 Student 55 37 6 2 0 0 0 92 2 34
2011 Indeterminate (permanent) 20 34 21 13 11 1 0 54 24 10723
2011 Term 36 38 17 4 4 1 0 75 8 503
2011 Casual 43 39 10 5 3 0 0 82 8 282
2011 Student 50 33 13 3 0 2 0 84 3 74

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 30 20 18 17 0 0 44 36 7742
2017 Term 38 33 17 8 4 0 0 71 12 656
2017 Casual 43 36 13 5 1 1 0 80 7 228
2017 Student 53 38 3 1 2 1 1 94 3 69
2014 Indeterminate (permanent) 15 34 21 17 13 0 0 49 30 9991
2014 Term 31 34 20 9 6 0 0 66 15 671
2014 Casual 41 36 15 3 4 0 1 78 7 174
2014 Student 54 32 8 6 0 0 0 86 6 34
2011 Indeterminate (permanent) 19 37 19 14 10 0 0 57 24 10722
2011 Term 36 42 12 5 3 1 0 79 8 502
2011 Casual 48 37 8 2 4 1 0 86 6 281
2011 Student 52 32 12 3 0 2 0 86 3 74
2008 Indeterminate (permanent) 18 40 17 16 10 0 0 58 25 8279
2008 Term 36 41 13 6 2 1 1 78 8 381
2008 Casual 38 39 14 4 4 1 0 78 8 117
2008 Student 44 40 14 2 0 0 0 84 2 49

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 23 21 15 19 4 1 42 36 7738
2017 Term 35 30 19 8 4 5 0 68 12 658
2017 Casual 40 28 14 8 4 4 2 72 13 228
2017 Student 37 16 14 7 11 11 4 63 21 69
2014 Indeterminate (permanent) 18 25 21 15 15 4 1 46 32 9997
2014 Term 34 25 20 11 6 3 0 62 17 672
2014 Casual 44 27 14 4 5 5 1 76 9 175
2014 Student 48 20 15 5 0 2 10 77 6 34
2011 Indeterminate (permanent) 22 28 19 14 13 4 1 52 28 10726
2011 Term 38 25 16 10 5 5 1 67 16 503
2011 Casual 41 26 13 7 5 7 2 73 13 282
2011 Student 48 17 14 9 4 7 0 70 14 74
2008 Indeterminate (permanent) 19 30 18 15 11 5 0 53 28 8269
2008 Term 36 34 10 10 4 6 1 75 15 382
2008 Casual 37 26 15 10 6 5 1 68 16 118
2008 Student 35 26 23 7 2 7 0 66 10 49
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 32 16 10 11 1 1 62 21 7758
2017 Term 46 32 12 5 3 2 0 80 8 661
2017 Casual 52 27 11 4 2 3 1 82 7 229
2017 Student 59 27 6 3 3 1 1 89 6 67
2014 Indeterminate (permanent) 29 33 17 10 9 2 0 63 19 9992
2014 Term 48 31 10 6 4 1 1 81 10 671
2014 Casual 50 30 10 7 3 1 1 81 9 174
2014 Student 71 10 13 2 0 4 0 85 2 36
2011 Indeterminate (permanent) 29 33 16 10 9 2 0 64 19 10712
2011 Term 46 32 12 4 3 2 1 80 7 504
2011 Casual 55 27 8 4 1 5 0 86 5 283
2011 Student 66 23 3 3 1 4 0 93 4 74
2008 Indeterminate (permanent) 27 33 15 12 11 2 0 62 23 8279
2008 Term 43 30 12 7 5 3 0 75 12 381
2008 Casual 59 25 2 6 5 3 0 87 11 119
2008 Student 48 30 13 2 2 3 2 82 4 49

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 33 15 12 11 1 0 62 24 7748
2017 Term 47 33 11 6 2 0 1 81 8 661
2017 Casual 51 28 9 6 4 1 0 81 10 229
2017 Student 52 23 6 14 0 4 1 79 15 69
2014 Indeterminate (permanent) 28 35 15 12 9 1 0 63 22 9996
2014 Term 47 31 11 7 3 0 0 78 11 671
2014 Casual 46 37 8 4 4 2 0 84 7 174
2014 Student 66 19 9 2 0 4 0 89 2 36
2011 Indeterminate (permanent) 28 36 14 12 10 1 0 64 22 10712
2011 Term 45 35 10 7 2 0 0 80 10 504
2011 Casual 49 32 9 7 3 0 0 81 10 283
2011 Student 62 19 5 6 1 4 3 87 8 74
2008 Indeterminate (permanent) 27 36 12 13 12 0 0 63 25 8270
2008 Term 40 32 14 9 6 0 0 72 14 381
2008 Casual 52 31 6 6 5 0 0 83 11 119
2008 Student 43 32 8 12 3 3 0 76 16 49

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 29 16 9 12 1 0 63 21 7735
2017 Term 53 31 10 4 2 0 0 84 6 660
2017 Casual 58 22 10 4 3 1 1 82 7 230
2017 Student 68 25 1 4 0 0 1 95 4 69
2014 Indeterminate (permanent) 33 32 17 9 8 1 0 66 17 9986
2014 Term 54 28 8 4 4 0 0 83 9 670
2014 Casual 53 31 9 5 2 0 1 84 7 175
2014 Student 72 14 8 2 0 4 0 90 2 35

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 26 19 17 22 3 0 40 40 7754
2017 Term 30 38 14 6 4 8 0 74 10 660
2017 Casual 39 35 10 4 4 8 1 81 9 230
2017 Student 37 46 1 3 0 10 3 95 4 69
2014 Indeterminate (permanent) 14 30 19 17 17 3 0 45 35 9989
2014 Term 30 34 14 8 4 9 0 70 14 670
2014 Casual 44 25 19 4 3 5 1 73 7 174
2014 Student 48 10 8 2 0 28 4 86 3 35
2011 Indeterminate (permanent) 14 29 20 16 17 3 0 45 35 10727
2011 Term 27 35 19 8 3 6 1 67 12 504
2011 Casual 39 38 9 2 3 7 1 84 6 282
2011 Student 51 27 13 1 0 6 2 85 1 74

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 24 18 20 26 1 0 36 46 7746
2017 Term 30 33 19 9 5 4 1 66 14 661
2017 Casual 41 31 12 8 3 4 1 76 12 229
2017 Student 37 42 11 2 0 5 3 86 2 69
2014 Indeterminate (permanent) 12 27 20 19 21 1 0 40 40 9991
2014 Term 26 28 22 13 7 4 0 56 21 671
2014 Casual 39 23 23 5 7 3 1 64 12 174
2014 Student 37 14 17 3 2 23 4 70 7 35
2011 Indeterminate (permanent) 15 29 19 16 20 2 0 44 36 10725
2011 Term 27 37 19 8 5 2 1 66 14 504
2011 Casual 44 32 10 4 4 4 2 81 9 282
2011 Student 48 33 11 1 3 3 2 84 4 74
2008 Indeterminate (permanent) 14 30 17 16 20 1 0 45 37 8274
2008 Term 29 37 18 7 5 3 0 68 12 379
2008 Casual 35 25 14 6 5 9 5 70 13 119
2008 Student 39 26 18 9 0 6 2 70 10 49

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 22 20 22 26 2 0 31 49 7740
2017 Term 23 30 21 14 6 6 0 57 21 657
2017 Casual 33 30 14 9 4 9 1 69 15 229
2017 Student 32 38 15 7 0 5 3 76 8 69
2014 Indeterminate (permanent) 8 24 21 23 22 2 0 33 46 9992
2014 Term 20 27 21 19 9 5 0 49 30 671
2014 Casual 33 21 24 11 6 5 1 56 18 173
2014 Student 36 11 13 11 2 23 4 64 17 34
2011 Indeterminate (permanent) 9 29 21 21 18 3 0 39 40 10723
2011 Term 20 35 20 12 5 8 0 60 18 503
2011 Casual 29 39 12 7 6 6 1 73 14 282
2011 Student 41 21 15 5 5 13 0 71 11 74
2008 Indeterminate (permanent) 7 29 19 23 20 3 0 36 44 8273
2008 Term 15 37 24 13 5 6 0 56 19 380
2008 Casual 27 27 15 7 7 16 0 65 17 119
2008 Student 26 32 19 12 3 8 0 63 16 49

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 18 17 18 34 4 0 28 54 7749
2017 Term 24 26 19 13 9 9 0 55 24 661
2017 Casual 37 28 13 9 6 8 0 70 16 230
2017 Student 26 38 20 4 5 6 3 69 9 68
2014 Indeterminate (permanent) 9 19 19 19 29 5 0 29 51 9985
2014 Term 22 22 20 15 14 7 0 48 31 672
2014 Casual 32 25 19 10 7 6 1 62 18 174
2014 Student 28 18 20 5 3 21 4 61 12 35
2011 Indeterminate (permanent) 10 24 19 18 23 6 0 36 43 10722
2011 Term 22 29 22 10 7 10 0 57 18 503
2011 Casual 30 33 15 6 6 10 0 71 13 282
2011 Student 40 34 6 9 4 7 0 80 14 74
2008 Indeterminate (permanent) 10 25 18 18 23 6 0 37 44 8272
2008 Term 19 32 24 6 8 9 0 57 16 379
2008 Casual 29 22 14 11 7 17 0 61 22 119
2008 Student 27 25 16 10 7 14 0 62 20 49

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 22 17 21 30 2 0 31 52 7744
2017 Term 24 34 16 15 8 3 0 60 24 659
2017 Casual 32 33 13 12 4 6 1 70 17 229
2017 Student 31 39 12 7 1 7 3 77 9 69
2014 Indeterminate (permanent) 8 24 18 23 25 2 0 33 49 9989
2014 Term 21 29 20 17 10 3 0 52 27 671
2014 Casual 30 33 19 9 5 3 1 65 15 174
2014 Student 26 30 18 5 3 12 4 68 10 35
2011 Indeterminate (permanent) 9 29 17 22 21 1 0 39 43 10719
2011 Term 25 35 21 10 5 4 0 62 16 503
2011 Casual 27 44 12 9 4 4 1 74 13 282
2011 Student 38 40 6 6 5 6 0 83 11 74
2008 Indeterminate (permanent) 9 31 14 25 21 1 0 40 46 8271
2008 Term 22 43 12 14 6 2 1 67 21 381
2008 Casual 31 40 8 9 4 9 0 77 14 118
2008 Student 24 45 15 9 5 2 0 70 14 49
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 27 16 19 25 0 0 40 44 7749
2017 Term 31 38 16 8 6 0 0 70 15 660
2017 Casual 36 41 15 6 3 0 0 76 8 230
2017 Student 40 42 14 3 0 0 1 83 3 69
2014 Indeterminate (permanent) 12 29 19 20 20 0 0 42 40 9989
2014 Term 30 35 15 14 6 0 0 65 20 669
2014 Casual 36 39 9 10 5 0 0 76 15 175
2014 Student 58 36 4 0 0 0 2 96 0 35
2011 Indeterminate (permanent) 14 34 16 18 18 0 0 48 36 10731
2011 Term 28 40 15 11 5 0 0 69 17 504
2011 Casual 39 38 13 5 3 1 1 78 8 283
2011 Student 47 35 8 4 1 4 1 86 5 74

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 40 16 14 10 0 0 59 24 7750
2017 Term 34 47 10 6 3 0 0 81 9 659
2017 Casual 41 43 6 8 1 0 0 84 9 230
2017 Student 31 47 15 2 4 0 0 78 7 69

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 16 16 24 32 6 1 23 59 7742
2017 Term 11 23 21 16 11 17 2 41 33 656
2017 Casual 16 15 18 11 9 26 5 45 28 230
2017 Student 19 18 15 17 1 28 1 53 26 69
2014 Indeterminate (permanent) 6 18 18 26 26 6 1 25 55 9994
2014 Term 14 21 20 17 12 15 2 41 35 671
2014 Casual 15 18 19 17 10 17 5 41 34 175
2014 Student 29 9 30 0 2 23 7 54 2 36

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 34 15 13 13 0 0 59 26 7757
2017 Term 42 36 12 6 4 1 0 78 10 660
2017 Casual 42 28 16 6 5 0 3 72 11 229
2017 Student 43 31 7 17 1 0 1 75 18 69
2014 Indeterminate (permanent) 25 35 17 13 10 1 0 61 23 9994
2014 Term 46 33 9 7 4 0 0 80 11 671
2014 Casual 39 35 13 4 7 0 1 75 11 174
2014 Student 67 17 9 2 0 4 0 89 2 36
2011 Indeterminate (permanent) 25 35 15 13 10 0 0 61 24 10713
2011 Term 37 40 10 8 3 0 1 78 11 504
2011 Casual 44 31 11 9 2 1 1 77 12 283
2011 Student 55 25 9 6 2 4 0 83 8 74
2008 Indeterminate (permanent) 26 36 12 14 12 0 0 62 26 8277
2008 Term 41 33 9 12 4 0 0 74 16 381
2008 Casual 41 31 12 7 5 1 2 75 13 119
2008 Student 40 32 13 11 4 0 0 72 15 49

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 38 16 15 10 1 2 58 25 1716
2017 Term 36 24 37 0 0 0 4 62 0 19
2014 Indeterminate (permanent) 18 38 17 15 9 1 2 58 24 2164
2014 Term 35 44 9 6 5 0 0 80 11 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 29 16 22 20 1 1 41 43 7748
2017 Term 28 38 16 10 6 1 1 67 17 656
2017 Casual 36 32 13 10 5 3 2 71 16 229
2017 Student 51 39 5 1 0 3 1 93 1 69
2014 Indeterminate (permanent) 13 35 16 22 14 1 0 48 36 9997
2014 Term 28 40 13 13 5 1 1 69 18 671
2014 Casual 33 40 12 6 6 2 2 75 12 175
2014 Student 52 31 7 0 2 6 2 90 2 36
2011 Indeterminate (permanent) 15 34 14 21 15 1 0 49 37 10731
2011 Term 32 38 13 10 5 1 0 70 16 504
2011 Casual 39 34 9 8 5 3 1 77 13 283
2011 Student 45 30 12 4 4 3 2 79 9 73
2008 Indeterminate (permanent) 14 34 14 22 15 1 1 49 37 8283
2008 Term 29 40 13 12 4 1 1 70 17 381
2008 Casual 43 35 9 5 4 2 1 81 10 119
2008 Student 41 24 13 11 3 4 4 71 15 49

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 25 17 19 24 4 1 37 45 7746
2017 Term 19 28 17 14 11 11 0 53 28 658
2017 Casual 22 26 12 10 7 19 3 62 22 230
2017 Student 34 29 10 5 1 19 1 79 9 69
2014 Indeterminate (permanent) 12 26 18 20 19 4 1 40 41 9993
2014 Term 20 32 18 12 9 7 1 57 23 670
2014 Casual 24 24 19 11 8 13 3 56 21 174
2014 Student 40 26 7 2 3 16 5 84 7 36
2011 Indeterminate (permanent) 15 25 16 19 20 4 0 43 40 10727
2011 Term 25 28 18 14 10 5 1 56 25 504
2011 Casual 33 25 9 12 10 10 1 65 25 283
2011 Student 35 21 11 13 4 16 0 67 20 74
2008 Indeterminate (permanent) 15 26 16 20 20 4 0 42 41 8274
2008 Term 23 26 16 17 9 8 1 53 29 381
2008 Casual 34 24 7 12 10 12 1 66 26 119
2008 Student 29 25 14 10 10 9 3 61 23 49

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 38 13 20 16 0 0 51 36 7754
2017 Term 22 41 13 16 8 0 0 63 24 661
2017 Casual 26 37 12 16 8 0 1 64 24 229
2017 Student 35 42 7 11 3 0 2 79 14 69
2014 Indeterminate (permanent) 14 38 14 21 14 0 0 52 35 9987
2014 Term 19 40 12 19 10 0 0 59 29 671
2014 Casual 28 37 18 11 6 0 1 65 17 175
2014 Student 58 24 11 3 0 0 3 85 4 35
2011 Indeterminate (permanent) 21 44 11 15 8 0 0 65 23 10726
2011 Term 27 42 13 12 4 1 1 70 17 504
2011 Casual 29 29 15 10 8 1 8 63 20 281
2011 Student 33 23 14 9 8 2 11 65 20 74
2008 Indeterminate (permanent) 17 43 12 18 10 0 0 60 28 8279
2008 Term 23 40 12 18 6 0 1 63 24 380
2008 Casual 27 36 7 14 10 2 6 67 25 119
2008 Student 33 20 18 15 4 2 9 59 21 49

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 41 12 6 4 0 0 78 10 7745
2017 Term 53 35 7 3 1 0 0 89 4 660
2017 Casual 52 36 8 3 2 0 0 88 4 230
2017 Student 39 29 17 13 3 0 0 68 15 69
2014 Indeterminate (permanent) 38 40 12 5 4 0 0 78 9 9992
2014 Term 49 35 9 4 2 0 0 85 6 671
2014 Casual 52 36 7 3 2 0 0 88 5 175
2014 Student 46 39 14 0 0 0 2 86 0 35
2011 Indeterminate (permanent) 44 37 10 5 3 0 0 82 8 10711
2011 Term 55 30 9 4 2 0 0 86 6 501
2011 Casual 60 28 7 3 2 0 0 89 4 280
2011 Student 46 31 14 9 1 0 0 76 10 74
2008 Indeterminate (permanent) 38 43 10 6 3 0 0 80 9 8277
2008 Term 53 36 5 2 3 0 0 90 5 381
2008 Casual 35 51 4 6 2 1 0 87 9 119
2008 Student 40 32 12 13 3 0 0 72 16 49

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 40 8 5 4 0 0 83 9 7739
2017 Term 54 36 5 4 1 0 0 90 5 660
2017 Casual 53 38 4 3 1 0 1 91 4 230
2017 Student 54 26 9 10 1 0 0 80 11 69
2014 Indeterminate (permanent) 44 40 8 5 3 0 0 84 8 9988
2014 Term 54 31 7 5 3 0 0 85 8 670
2014 Casual 56 32 7 3 2 0 0 88 5 175
2014 Student 62 31 6 0 0 0 2 94 0 35
2011 Indeterminate (permanent) 48 39 6 4 3 0 0 87 7 10730
2011 Term 55 32 6 4 2 0 0 88 6 504
2011 Casual 61 30 4 4 1 0 1 91 5 281
2011 Student 51 31 8 4 4 0 1 83 8 74
2008 Indeterminate (permanent) 44 43 7 4 2 0 0 87 6 8280
2008 Term 48 42 4 4 3 0 0 90 6 381
2008 Casual 42 38 8 5 5 0 2 81 11 118
2008 Student 30 47 11 7 3 0 3 79 9 49

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 26 19 20 22 2 0 38 43 7745
2017 Term 28 34 17 10 6 6 0 65 17 658
2017 Casual 32 25 16 7 3 10 7 69 13 229
2017 Student 42 30 7 3 1 11 5 87 5 69
2014 Indeterminate (permanent) 11 26 21 20 19 2 0 38 40 9993
2014 Term 21 29 18 15 10 5 1 54 26 672
2014 Casual 26 28 19 11 4 8 4 61 17 174
2014 Student 43 14 24 9 0 8 2 63 10 34
2011 Indeterminate (permanent) 15 32 19 17 15 1 0 48 33 10725
2011 Term 24 35 21 11 4 5 1 62 16 504
2011 Casual 29 32 12 6 4 8 7 73 12 281
2011 Student 31 25 14 6 3 12 10 71 11 73
2008 Indeterminate (permanent) 12 33 18 20 17 1 0 45 37 8273
2008 Term 21 37 19 13 5 4 1 62 19 381
2008 Casual 21 38 16 8 6 6 5 66 16 118
2008 Student 24 46 10 9 2 8 2 77 12 49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 27 17 17 23 2 2 42 41 7744
2017 Term 22 31 18 13 10 5 2 56 25 657
2017 Casual 27 22 13 11 10 8 9 59 25 230
2017 Student 38 21 5 13 6 3 14 71 22 69
2014 Indeterminate (permanent) 13 29 17 16 21 2 1 43 39 9989
2014 Term 18 27 17 15 15 5 3 49 33 671
2014 Casual 13 26 15 12 11 10 13 51 29 174
2014 Student 34 22 19 5 5 2 13 66 12 34
2011 Indeterminate (permanent) 18 33 15 15 16 1 1 53 32 10725
2011 Term 23 36 17 11 7 4 2 63 19 504
2011 Casual 21 22 11 9 9 8 19 60 25 281
2011 Student 35 27 5 3 7 10 11 80 13 74
2008 Indeterminate (permanent) 16 39 13 14 16 1 1 56 31 8271
2008 Term 23 38 18 8 7 4 2 65 16 378
2008 Casual 21 27 13 8 13 4 15 58 26 118
2008 Student 25 35 7 10 3 7 12 75 17 49

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 33 14 18 18 0 0 49 37 7726
2017 Term 29 42 14 11 4 0 0 71 16 658
2017 Casual 28 41 15 10 2 1 2 71 13 228
2017 Student 31 41 16 9 1 0 0 73 11 69
2014 Indeterminate (permanent) 12 34 15 21 18 0 0 46 39 9988
2014 Term 22 37 17 13 10 1 0 60 23 671
2014 Casual 26 38 17 12 5 0 1 65 18 175
2014 Student 15 50 22 11 0 0 2 66 11 34
2011 Indeterminate (permanent) 20 36 14 16 14 0 0 56 30 10729
2011 Term 32 39 15 9 4 0 0 71 13 503
2011 Casual 36 37 15 3 3 2 4 78 6 281
2011 Student 39 24 21 6 3 3 5 68 9 74

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 29 17 17 19 0 0 48 36 7725
2017 Term 32 41 14 8 5 0 0 73 12 656
2017 Casual 34 40 14 6 3 1 2 77 9 229
2017 Student 41 30 7 18 3 0 1 72 21 69
2014 Indeterminate (permanent) 17 32 18 17 16 0 0 48 33 9991
2014 Term 31 38 17 8 5 0 0 70 13 671
2014 Casual 37 36 15 9 3 0 1 73 12 175
2014 Student 40 18 38 4 0 0 0 58 4 34

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 30 19 18 17 0 0 46 35 7723
2017 Term 34 40 13 9 4 0 0 74 13 657
2017 Casual 34 43 11 7 3 1 1 78 10 229
2017 Student 43 37 11 9 0 1 0 80 9 69
2014 Indeterminate (permanent) 16 32 21 18 13 0 0 48 31 9988
2014 Term 30 41 15 10 3 0 0 71 13 671
2014 Casual 38 41 12 6 3 1 0 79 9 175
2014 Student 64 25 10 2 0 0 0 89 2 34
2011 Indeterminate (permanent) 23 40 18 11 7 1 1 64 18 10704
2011 Term 35 43 12 7 2 1 0 79 9 504
2011 Casual 49 34 11 3 0 0 1 85 4 283
2011 Student 54 25 14 1 0 4 2 84 1 74

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 28 23 17 19 3 0 40 36 7746
2017 Term 25 37 18 11 4 4 0 65 16 660
2017 Casual 26 39 16 3 4 9 2 74 8 230
2017 Student 28 23 18 17 0 11 3 59 20 69

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 32 14 15 16 0 0 55 31 7740
2017 Term 43 33 12 6 4 1 1 78 10 660
2017 Casual 49 34 8 3 3 1 2 86 6 230
2017 Student 49 38 8 0 0 0 4 91 0 69
2014 Indeterminate (permanent) 22 33 17 15 13 0 0 55 28 9982
2014 Term 40 35 13 7 4 0 1 75 12 670
2014 Casual 48 33 10 2 3 1 2 84 5 175
2014 Student 60 18 17 0 0 0 5 83 0 35
2011 Indeterminate (permanent) 26 36 14 12 11 0 1 62 23 10718
2011 Term 38 34 16 8 3 0 1 73 11 502
2011 Casual 48 32 11 2 4 1 2 83 6 283
2011 Student 60 26 6 1 3 0 5 90 4 74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 28 11 12 16 1 5 59 30 7740
2017 Term 30 24 15 9 9 4 8 62 21 661
2017 Casual 21 19 14 8 8 8 23 57 22 229
2017 Student 14 17 22 14 3 6 26 44 24 69
2014 Indeterminate (permanent) 27 29 11 12 17 1 4 59 30 9988
2014 Term 29 24 14 9 14 2 7 58 26 670
2014 Casual 22 19 18 3 6 3 29 60 14 175
2014 Student 24 19 6 11 5 2 33 66 24 35
2011 Indeterminate (permanent) 29 27 9 13 17 1 4 59 31 10715
2011 Term 38 30 9 7 7 3 5 74 15 502
2011 Casual 24 17 11 5 5 5 32 66 15 283
2011 Student 24 9 14 10 3 5 36 55 22 74
2008 Indeterminate (permanent) 31 29 7 12 16 1 4 64 29 8275
2008 Term 37 27 9 8 8 2 7 71 18 381
2008 Casual 21 11 15 9 11 5 28 48 30 119
2008 Student 25 5 7 9 9 4 41 56 32 48

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 36 19 8 4 0 2 68 13 7756
2017 Term 42 36 16 4 2 0 0 79 6 660
2017 Casual 55 32 8 3 1 0 1 88 4 230
2017 Student 55 36 4 3 0 0 1 93 3 69
2014 Indeterminate (permanent) 27 36 22 9 5 0 1 64 13 9987
2014 Term 36 38 17 6 2 0 0 74 9 671
2014 Casual 52 31 9 3 2 1 2 86 5 175
2014 Student 63 31 4 0 0 2 0 95 0 34
2011 Indeterminate (permanent) 29 34 21 9 6 0 1 64 15 10727
2011 Term 34 39 17 6 3 0 1 74 9 504
2011 Casual 53 31 12 2 1 0 1 84 4 283
2011 Student 69 22 7 0 0 2 0 93 0 74
2008 Indeterminate (permanent) 22 34 23 12 8 0 1 57 20 8274
2008 Term 32 38 20 7 3 0 1 71 9 380
2008 Casual 52 31 12 2 2 1 0 84 4 118
2008 Student 38 38 12 6 0 2 4 81 6 49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 24 13 7 12 3 10 63 22 7747
2017 Term 45 26 11 3 3 4 7 80 7 659
2017 Casual 49 21 9 3 1 5 12 85 5 230
2017 Student 57 25 6 3 0 4 5 91 3 68
2014 Indeterminate (permanent) 30 24 15 7 11 3 9 63 20 9991
2014 Term 49 25 8 5 3 3 7 82 9 671
2014 Casual 49 24 6 1 2 4 14 89 4 175
2014 Student 62 21 6 2 0 8 2 92 2 36
2011 Indeterminate (permanent) 27 27 14 10 14 2 6 59 26 10733
2011 Term 43 28 10 5 7 4 4 76 13 504
2011 Casual 48 25 9 3 1 4 10 85 5 282
2011 Student 70 16 5 0 0 2 7 94 0 74

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 19 48 33 7754
2017 Term 13 54 33 660
2017 Casual 27 42 31 229
2017 Student 39 26 35 69
2014 Indeterminate (permanent) 18 50 32 9994
2014 Term 16 49 35 672
2014 Casual 31 34 35 174
2014 Student 61 22 17 36
2011 Indeterminate (permanent) 21 50 29 10733
2011 Term 17 55 28 503
2011 Casual 34 37 28 283
2011 Student 32 28 40 74

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 25 32 24 13 0 7 1536
2017 Term 4 30 15 9 30 12 88
2017 Casual 9 6 7 6 71 1 67
2017 Student 0 9 18 0 73 0 24
2014 Indeterminate (permanent) 24 31 23 13 9999 8 1949
2014 Term 6 32 23 12 9999 27 114
2014 Casual 16 7 9 14 9999 54 58
2014 Student 7 0 6 20 9999 67 21
2011 Indeterminate (permanent) 20 46 22 7 9999 5 2444
2011 Term 1 41 26 11 9999 20 92
2011 Casual 10 18 13 12 9999 48 101
2011 Student 0 32 9 23 9999 35 24
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 38 16 9 10 1 0 65 19 7739
2017 Term 45 40 8 4 2 0 0 85 7 660
2017 Casual 44 40 9 4 1 2 0 86 4 229
2017 Student 46 40 7 5 1 0 0 86 7 69
2014 Indeterminate (permanent) 25 40 17 9 7 1 0 66 17 9990
2014 Term 40 39 11 7 2 1 0 79 9 670
2014 Casual 46 38 10 2 3 0 0 84 5 175
2014 Student 57 33 10 0 0 0 0 90 0 34
2011 Indeterminate (permanent) 29 41 15 8 7 1 0 70 15 10730
2011 Term 37 42 13 4 2 0 0 80 7 504
2011 Casual 45 40 9 3 1 1 0 86 4 283
2011 Student 41 42 10 2 3 1 2 85 5 74
2008 Indeterminate (permanent) 34 39 13 7 6 1 0 74 14 8274
2008 Term 48 40 8 2 2 0 0 88 4 381
2008 Casual 45 38 10 2 2 3 0 85 4 119
2008 Student 43 37 9 10 2 0 0 80 12 49

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 36 21 14 13 1 0 51 27 7740
2017 Term 30 45 15 7 2 1 0 76 9 659
2017 Casual 35 38 14 6 2 5 0 77 8 230
2017 Student 26 50 8 9 0 5 1 82 10 68
2014 Indeterminate (permanent) 16 37 22 14 10 1 0 53 25 9996
2014 Term 28 38 19 8 4 2 0 68 13 671
2014 Casual 31 39 15 8 3 3 1 73 11 174
2014 Student 48 35 9 4 0 3 0 87 4 35
2011 Indeterminate (permanent) 21 42 18 11 7 1 0 64 18 10717
2011 Term 34 45 15 4 1 1 0 80 5 504
2011 Casual 38 40 11 4 1 5 1 83 6 283
2011 Student 48 41 8 2 0 2 0 90 2 74

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 31 33 11 5 1 2 16 50 7723
2017 Term 7 22 37 18 11 1 4 31 30 654
2017 Casual 5 16 29 28 14 2 6 46 23 228
2017 Student 3 10 26 34 21 1 5 59 13 69
2014 Indeterminate (permanent) 14 34 35 11 4 1 1 16 49 9971
2014 Term 9 26 35 18 9 1 2 28 36 670
2014 Casual 4 21 34 23 14 1 2 39 26 175
2014 Student 2 11 25 41 16 4 2 60 14 35
2011 Indeterminate (permanent) 14 32 33 13 5 1 2 19 47 10708
2011 Term 9 25 34 18 10 1 3 29 36 501
2011 Casual 5 23 25 27 13 2 6 44 29 279
2011 Student 9 12 18 23 31 5 4 58 22 74
2008 Indeterminate (permanent) 16 35 33 12 3 0 1 15 51 8267
2008 Term 11 23 34 22 7 1 2 30 35 381
2008 Casual 4 15 28 27 17 3 6 49 21 118
2008 Student 3 17 40 22 12 3 2 36 22 49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 28 29 13 6 1 2 20 51 7713
2017 Term 9 22 28 17 16 3 5 36 34 655
2017 Casual 9 14 21 24 19 6 7 50 26 226
2017 Student 1 13 22 27 25 5 7 59 16 69
2014 Indeterminate (permanent) 18 29 31 14 6 2 1 20 48 9975
2014 Term 19 24 25 15 12 3 2 29 45 669
2014 Casual 13 14 24 27 16 4 2 46 29 175
2014 Student 2 20 14 27 21 14 2 57 26 34
2011 Indeterminate (permanent) 15 26 29 17 9 2 2 27 42 10694
2011 Term 10 19 26 22 16 4 4 41 31 500
2011 Casual 8 15 22 19 23 6 7 47 27 279
2011 Student 5 9 16 22 38 9 3 68 15 74
2008 Indeterminate (permanent) 17 29 30 15 6 1 1 22 47 8249
2008 Term 10 21 29 21 14 2 3 37 32 380
2008 Casual 12 12 26 22 19 3 6 45 27 119
2008 Student 3 11 37 25 16 4 3 44 16 49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 27 28 13 5 2 3 19 52 7723
2017 Term 11 22 27 22 11 4 4 35 35 653
2017 Casual 7 18 24 22 16 4 10 44 29 227
2017 Student 14 12 24 11 23 7 9 41 31 69
2014 Indeterminate (permanent) 22 30 28 12 5 2 2 17 54 9971
2014 Term 14 23 30 16 11 2 2 29 39 670
2014 Casual 11 16 31 23 13 2 6 39 28 173
2014 Student 7 13 12 18 25 15 11 57 27 35
2011 Indeterminate (permanent) 20 28 29 13 6 2 3 20 50 10684
2011 Term 13 22 32 15 13 2 4 29 37 499
2011 Casual 9 18 26 17 18 3 10 40 31 279
2011 Student 12 26 26 13 14 4 6 30 42 74
2008 Indeterminate (permanent) 20 29 30 13 4 1 2 18 51 8258
2008 Term 11 24 30 19 10 3 3 30 37 380
2008 Casual 8 15 27 23 15 7 7 43 25 119
2008 Student 15 22 20 19 8 12 3 33 44 49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 17 34 23 9 1 5 34 29 7696
2017 Term 4 12 26 33 20 1 4 56 17 648
2017 Casual 2 6 17 32 30 3 11 71 10 228
2017 Student 10 1 13 28 37 1 8 72 13 69
2014 Indeterminate (permanent) 10 19 35 24 8 1 3 33 30 9927
2014 Term 6 13 31 28 18 1 2 48 20 669
2014 Casual 3 10 23 35 23 1 6 62 13 174
2014 Student 4 2 9 50 29 4 2 84 6 34
2011 Indeterminate (permanent) 11 19 33 22 9 1 4 33 32 10671
2011 Term 10 14 33 22 17 3 2 41 25 500
2011 Casual 6 7 22 26 30 2 7 62 14 279
2011 Student 2 4 21 35 27 6 5 70 7 74
2008 Indeterminate (permanent) 11 21 36 21 7 1 3 29 33 8241
2008 Term 4 14 31 27 18 2 4 47 20 380
2008 Casual 2 6 14 40 29 3 5 75 9 118
2008 Student 3 9 22 38 24 2 3 65 12 49

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 26 27 13 6 1 3 19 53 7729
2017 Term 12 18 27 21 17 2 4 40 32 652
2017 Casual 7 11 21 25 22 4 12 55 21 225
2017 Student 3 7 21 25 32 1 11 65 11 68
2014 Indeterminate (permanent) 25 29 27 12 5 1 2 17 55 9969
2014 Term 20 23 25 18 10 1 2 28 45 669
2014 Casual 11 15 29 22 18 2 4 42 27 172
2014 Student 2 6 18 23 36 14 2 70 9 34
2011 Indeterminate (permanent) 19 25 30 15 7 1 3 23 46 10694
2011 Term 11 19 31 20 12 1 5 35 32 501
2011 Casual 6 15 22 20 25 4 8 52 24 278
2011 Student 4 13 11 26 35 3 7 68 19 74
2008 Indeterminate (permanent) 21 28 29 14 5 1 2 20 51 8251
2008 Term 10 18 30 21 13 3 5 37 31 379
2008 Casual 5 12 21 24 27 4 7 57 19 119
2008 Student 0 4 25 30 28 5 8 66 5 49

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 21 27 20 9 2 5 31 40 7724
2017 Term 13 21 21 21 16 4 5 40 37 653
2017 Casual 6 13 21 23 17 9 12 50 24 226
2017 Student 4 10 21 19 25 9 12 55 18 69
2014 Indeterminate (permanent) 14 21 29 22 10 2 3 33 36 9968
2014 Term 16 23 22 19 14 2 3 35 42 669
2014 Casual 16 12 20 22 22 6 3 48 30 175
2014 Student 14 11 28 14 25 6 2 42 27 35
2011 Indeterminate (permanent) 16 23 28 18 10 2 4 29 41 10709
2011 Term 16 23 25 15 13 4 4 31 42 500
2011 Casual 14 17 21 14 18 5 10 39 37 280
2011 Student 6 21 13 13 31 10 6 52 32 74
2008 Indeterminate (permanent) 20 26 27 17 6 1 2 24 48 8254
2008 Term 18 23 27 16 9 4 3 27 45 380
2008 Casual 16 17 16 18 17 7 9 42 39 119
2008 Student 13 19 13 19 18 13 5 45 39 49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 26 30 12 5 2 4 19 50 7718
2017 Term 10 19 29 19 14 4 6 36 32 652
2017 Casual 6 14 25 18 20 6 11 46 24 227
2017 Student 4 12 33 16 20 8 5 42 19 69
2014 Indeterminate (permanent) 20 28 30 12 5 2 3 18 50 9950
2014 Term 12 22 30 19 11 3 3 32 36 668
2014 Casual 8 12 35 20 16 3 5 40 21 175
2014 Student 4 6 20 43 21 4 2 69 10 34

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 28 14 16 18 1 1 51 34 7753
2017 Term 41 34 11 8 5 1 0 75 13 657
2017 Casual 43 32 7 8 6 2 2 77 15 230
2017 Student 52 24 8 11 1 1 1 78 13 69
2014 Indeterminate (permanent) 25 32 13 16 13 0 0 58 29 9988
2014 Term 42 30 13 9 5 1 0 73 13 671
2014 Casual 46 31 10 8 4 0 0 78 12 175
2014 Student 61 17 13 2 3 4 0 81 5 36

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 38 15 15 13 0 0 57 28 7735
2017 Term 37 41 9 9 2 0 0 79 12 656
2017 Casual 48 30 10 8 3 0 1 79 11 229
2017 Student 64 25 4 5 0 0 1 90 5 69
2014 Indeterminate (permanent) 20 43 16 13 7 0 0 63 21 9980
2014 Term 40 41 8 7 4 0 0 81 11 671
2014 Casual 42 40 8 7 2 0 1 83 9 174
2014 Student 69 17 4 2 2 4 2 92 4 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 35 22 8 9 2 1 60 18 7741
2017 Term 38 37 15 4 2 3 1 77 7 657
2017 Casual 45 31 9 3 2 7 3 84 6 230
2017 Student 48 32 9 1 0 7 3 88 1 69
2014 Indeterminate (permanent) 29 38 18 6 5 3 1 70 12 9987
2014 Term 42 34 14 5 1 3 1 78 7 672
2014 Casual 52 29 10 3 1 3 2 85 4 174
2014 Student 61 20 9 4 0 7 0 87 4 34

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 40 18 11 9 2 0 61 21 7746
2017 Term 42 38 13 3 1 2 0 82 5 656
2017 Casual 48 37 5 5 1 3 0 88 6 227
2017 Student 49 42 3 2 0 3 1 95 2 68
2014 Indeterminate (permanent) 25 39 18 10 7 2 0 66 16 9999
2014 Term 40 37 14 5 2 2 0 79 7 671
2014 Casual 52 35 6 3 1 2 1 89 4 174
2014 Student 68 21 4 6 0 0 0 90 6 34
2011 Indeterminate (permanent) 22 37 19 11 9 2 0 60 20 10721
2011 Term 39 40 13 3 3 2 0 81 6 503
2011 Casual 49 35 7 2 3 4 0 88 5 282
2011 Student 56 29 6 3 2 5 0 89 4 74

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 39 15 12 12 0 0 61 24 7744
2017 Term 47 38 7 4 3 0 0 85 7 657
2017 Casual 54 34 6 4 2 0 0 88 6 228
2017 Student 68 26 3 0 0 1 1 97 0 69
2014 Indeterminate (permanent) 26 40 15 11 8 0 0 66 19 9988
2014 Term 47 33 11 6 2 0 0 80 8 672
2014 Casual 59 29 7 3 2 0 1 88 5 174
2014 Student 75 16 4 0 0 4 0 96 0 34
2011 Indeterminate (permanent) 26 40 15 9 9 0 0 67 18 10715
2011 Term 47 34 11 5 2 1 0 82 7 502
2011 Casual 63 25 5 4 2 1 0 89 6 282
2011 Student 70 23 3 2 0 2 0 95 2 74
2008 Indeterminate (permanent) 23 40 14 12 10 0 0 63 22 8258
2008 Term 37 44 12 4 2 0 0 82 6 380
2008 Casual 52 36 3 7 1 1 0 89 8 118
2008 Student 46 34 15 6 0 0 0 79 6 49

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 28 19 18 20 2 1 42 39 7751
2017 Term 26 30 20 10 7 5 2 61 18 659
2017 Casual 33 31 12 5 4 6 9 75 11 230
2017 Student 33 43 11 1 1 5 5 85 3 69
2014 Indeterminate (permanent) 17 32 19 16 13 2 1 50 30 9997
2014 Term 31 32 14 9 6 4 3 68 17 671
2014 Casual 32 33 14 6 5 5 5 72 12 175
2014 Student 40 21 18 12 2 4 3 66 15 36

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 42 18 8 7 2 0 67 16 7719
2017 Term 36 42 13 4 2 3 1 81 6 657
2017 Casual 39 38 11 6 2 4 1 81 8 230
2017 Student 40 44 8 1 0 6 1 90 1 69
2014 Indeterminate (permanent) 26 44 16 7 4 2 0 72 11 9994
2014 Term 35 40 15 5 2 3 1 78 7 672
2014 Casual 39 37 14 3 1 5 1 80 5 174
2014 Student 44 32 11 2 2 3 6 84 4 35
2011 Indeterminate (permanent) 28 42 15 8 4 2 0 72 12 10714
2011 Term 34 43 16 3 1 3 1 79 5 503
2011 Casual 45 37 9 2 1 3 2 87 4 283
2011 Student 46 32 10 0 1 11 0 87 1 74

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 37 15 12 11 2 0 61 24 7730
2017 Term 39 39 11 5 3 2 0 80 9 657
2017 Casual 39 35 9 7 3 5 2 79 11 230
2017 Student 34 23 11 19 4 5 4 63 25 69
2014 Indeterminate (permanent) 25 39 15 11 8 2 0 66 19 9988
2014 Term 38 38 11 8 3 3 0 78 10 672
2014 Casual 46 27 12 6 3 5 2 78 10 174
2014 Student 48 28 13 3 0 3 4 82 4 35
2011 Indeterminate (permanent) 28 38 13 10 8 2 0 67 19 10707
2011 Term 34 36 15 7 3 4 1 74 10 504
2011 Casual 43 26 13 6 5 6 2 74 12 283
2011 Student 42 28 12 4 7 5 3 75 11 74
2008 Indeterminate (permanent) 25 36 13 12 11 3 1 63 24 8273
2008 Term 34 39 12 7 4 4 1 77 11 381
2008 Casual 42 31 10 6 4 6 1 78 11 119
2008 Student 34 30 2 25 8 2 0 65 34 49

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 35 21 13 12 2 1 53 26 7739
2017 Term 22 40 21 7 3 6 1 66 11 659
2017 Casual 25 32 16 9 4 10 3 66 15 230
2017 Student 27 26 18 13 4 5 6 61 19 68
2014 Indeterminate (permanent) 15 34 22 14 11 4 1 51 26 9995
2014 Term 22 34 22 7 7 7 1 61 15 671
2014 Casual 28 34 20 5 2 8 3 70 8 174
2014 Student 41 16 20 5 3 9 6 66 10 35
2011 Indeterminate (permanent) 14 37 22 13 10 3 1 53 24 10728
2011 Term 17 36 22 9 6 7 3 59 16 503
2011 Casual 22 35 17 7 3 12 4 68 12 281
2011 Student 24 22 13 16 6 13 6 56 27 74

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 25 16 18 25 3 1 38 45 7732
2017 Term 21 28 17 13 9 11 1 55 25 657
2017 Casual 27 22 15 6 9 14 8 63 18 229
2017 Student 24 15 16 15 5 12 12 51 27 69
2014 Indeterminate (permanent) 12 27 17 19 21 4 1 41 41 9992
2014 Term 17 26 19 14 13 8 2 48 31 672
2014 Casual 19 24 17 9 7 16 8 56 22 174
2014 Student 28 19 23 3 3 14 8 61 9 35
2011 Indeterminate (permanent) 12 26 18 19 19 5 1 40 41 10725
2011 Term 16 26 24 10 7 14 3 51 21 504
2011 Casual 22 23 17 9 6 11 12 59 19 282
2011 Student 31 23 9 7 3 19 9 74 14 74

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 50 7 16 8 0 0 68 24 7760
2017 Term 29 56 4 8 2 0 0 85 11 661
2017 Casual 37 48 6 7 2 0 0 85 9 230
2017 Student 60 33 4 3 0 0 0 93 3 69
2014 Indeterminate (permanent) 19 51 7 16 7 0 0 70 22 9994
2014 Term 28 51 7 11 2 0 0 79 14 671
2014 Casual 44 45 2 7 2 0 0 89 9 175
2014 Student 61 35 2 0 0 0 2 98 0 35
2011 Indeterminate (permanent) 25 50 6 13 5 0 0 75 18 10723
2011 Term 36 47 7 9 1 0 0 83 10 501
2011 Casual 45 42 4 5 3 0 0 87 8 281
2011 Student 47 45 0 5 1 2 0 94 6 74
2008 Indeterminate (permanent) 22 49 6 15 8 0 0 72 23 8277
2008 Term 32 49 6 9 3 0 0 82 13 380
2008 Casual 48 43 1 7 1 0 0 91 8 118
2008 Student 50 42 4 2 2 0 0 92 3 49

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 35 10 18 15 0 0 57 33 7754
2017 Term 33 40 9 11 6 0 0 74 17 660
2017 Casual 49 39 3 8 0 0 1 88 9 230
2017 Student 62 28 9 1 0 0 0 90 1 69
2014 Indeterminate (permanent) 24 34 11 18 13 0 0 58 31 9980
2014 Term 34 37 9 12 8 0 0 71 20 671
2014 Casual 46 33 9 8 3 0 1 80 11 175
2014 Student 62 28 4 3 0 0 2 92 4 35
2011 Indeterminate (permanent) 24 36 11 16 13 0 0 60 29 10712
2011 Term 30 36 10 14 9 0 0 67 23 503
2011 Casual 45 30 8 11 5 1 1 75 16 283
2011 Student 63 28 4 4 2 0 0 91 5 74

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 38 12 17 12 0 0 59 29 7719
2017 Term 37 41 9 9 4 0 0 78 13 659
2017 Casual 39 50 5 4 1 0 0 89 5 229
2017 Student 62 26 8 4 0 0 0 88 4 69
2014 Indeterminate (permanent) 22 40 13 16 8 0 0 62 25 9982
2014 Term 34 42 12 9 3 0 0 76 12 671
2014 Casual 43 42 8 6 1 0 1 85 7 175
2014 Student 70 19 8 2 0 0 2 90 2 35

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 27 5 3 2 0 1 90 5 7727
2017 Term 74 21 3 1 0 0 0 96 1 661
2017 Casual 74 23 3 0 0 0 0 97 0 230
2017 Student 93 4 1 1 0 0 0 97 1 69
2014 Indeterminate (permanent) 62 27 5 3 2 1 1 90 4 9986
2014 Term 73 22 2 2 0 1 1 96 2 671
2014 Casual 72 20 3 1 2 0 2 94 3 175
2014 Student 87 9 2 0 0 0 2 98 0 35
2011 Indeterminate (permanent) 70 22 4 2 1 0 1 93 3 10725
2011 Term 80 16 2 1 0 0 0 96 2 501
2011 Casual 84 12 2 1 0 0 1 97 1 281
2011 Student 85 11 2 1 2 0 0 95 3 74
2008 Indeterminate (permanent) 70 22 4 2 2 0 1 92 4 8269
2008 Term 74 21 3 1 0 0 0 95 2 380
2008 Casual 87 11 1 0 1 0 0 98 1 119
2008 Student 79 11 6 0 0 3 0 94 0 49

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 21 5 3 3 0 1 89 6 7753
2017 Term 71 20 3 4 1 0 1 92 5 659
2017 Casual 78 17 2 1 2 0 0 95 3 230
2017 Student 78 15 0 4 3 0 0 93 7 69
2014 Indeterminate (permanent) 64 23 5 4 3 0 1 88 6 9987
2014 Term 69 21 4 3 1 0 1 91 4 671
2014 Casual 69 21 3 5 2 0 1 90 7 174
2014 Student 87 3 6 2 0 0 2 92 2 35
2011 Indeterminate (permanent) 70 19 4 4 2 0 1 90 6 10722
2011 Term 73 21 4 1 1 0 0 94 2 501
2011 Casual 80 16 2 1 1 0 1 97 1 281
2011 Student 79 14 3 4 0 0 0 93 4 74
2008 Indeterminate (permanent) 74 16 4 3 2 0 1 91 5 8265
2008 Term 79 15 2 2 1 0 0 94 3 380
2008 Casual 80 12 3 2 2 0 1 93 4 119
2008 Student 68 13 4 10 3 0 0 82 14 49

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 15 6 2 3 1 5 88 5 7747
2017 Term 76 13 4 3 1 1 3 92 4 659
2017 Casual 67 16 4 2 2 1 9 92 4 230
2017 Student 69 10 1 4 4 1 10 89 9 69
2014 Indeterminate (permanent) 68 16 6 2 3 1 5 89 5 9991
2014 Term 79 11 4 2 1 0 3 93 3 670
2014 Casual 77 9 5 2 1 0 5 91 4 175
2014 Student 66 16 4 0 2 4 9 93 2 36
2011 Indeterminate (permanent) 69 15 6 2 2 1 5 89 5 10718
2011 Term 78 11 4 2 2 0 3 93 4 504
2011 Casual 79 10 1 2 1 2 6 96 2 283
2011 Student 72 6 3 7 3 0 9 86 11 74
2008 Indeterminate (permanent) 69 11 4 2 3 1 9 89 6 8272
2008 Term 79 8 4 1 1 0 5 93 3 381
2008 Casual 66 10 5 3 3 0 14 88 7 119
2008 Student 64 13 9 6 0 4 4 84 7 49

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 74 14 5 1 3 0 3 91 4 7743
2017 Term 82 12 2 0 1 0 2 97 1 658
2017 Casual 80 12 3 1 2 0 1 94 3 228
2017 Student 79 8 0 3 3 0 7 94 6 69
2014 Indeterminate (permanent) 73 15 5 1 2 0 3 91 3 9990
2014 Term 83 9 3 0 1 0 3 95 2 671
2014 Casual 78 13 3 2 1 0 3 94 3 174
2014 Student 73 21 2 0 0 4 0 98 0 36
2011 Indeterminate (permanent) 74 13 5 1 2 1 4 91 4 10716
2011 Term 84 10 2 1 1 0 1 95 2 504
2011 Casual 88 7 1 0 1 0 3 98 1 283
2011 Student 85 4 2 0 5 0 4 93 6 74
2008 Indeterminate (permanent) 78 8 3 1 3 0 7 93 4 8275
2008 Term 86 7 1 1 0 0 5 98 1 380
2008 Casual 87 4 4 0 3 1 2 93 3 119
2008 Student 76 10 0 2 3 3 7 95 5 49

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 17 9 3 3 2 6 84 6 7753
2017 Term 66 16 5 2 1 3 6 91 4 658
2017 Casual 60 13 5 2 1 5 14 91 3 230
2017 Student 64 19 1 3 3 0 10 92 6 69
2014 Indeterminate (permanent) 58 19 9 3 3 2 7 84 6 9993
2014 Term 68 15 5 2 1 3 6 91 3 672
2014 Casual 59 15 8 3 1 4 11 86 4 174
2014 Student 61 13 8 0 0 10 9 90 0 34

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 19 7 1 2 2 3 89 4 7745
2017 Term 73 17 3 3 1 2 2 94 3 658
2017 Casual 65 16 4 1 2 5 7 92 3 229
2017 Student 71 15 4 3 0 3 4 93 3 69
2014 Indeterminate (permanent) 63 20 7 2 2 3 4 88 4 9993
2014 Term 73 14 5 2 1 2 3 92 3 672
2014 Casual 63 14 4 1 4 7 7 89 6 174
2014 Student 57 14 4 2 0 15 7 92 2 34
2011 Indeterminate (permanent) 68 18 6 2 2 2 2 90 3 10726
2011 Term 71 18 5 0 1 3 2 93 2 504
2011 Casual 68 10 4 1 1 4 12 93 1 281
2011 Student 56 17 2 1 0 6 18 96 1 74
2008 Indeterminate (permanent) 70 17 6 2 2 2 2 90 4 8276
2008 Term 71 18 4 0 1 4 3 95 1 380
2008 Casual 74 7 5 1 4 3 6 89 5 118
2008 Student 60 14 3 0 0 13 11 97 0 49

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 35 65 7739
2017 Term 18 82 658
2017 Casual 10 90 230
2017 Student 9 91 69
2014 Indeterminate (permanent) 32 68 9978
2014 Term 22 78 671
2014 Casual 10 90 174
2014 Student 11 89 36

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 2431
2017 Term 75 111
2017 Casual 62 20
2014 Indeterminate (permanent) 58 3019
2014 Term 64 141
2014 Casual 84 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 66 2431
2017 Term 33 111
2017 Casual 42 20
2014 Indeterminate (permanent) 61 3019
2014 Term 48 141
2014 Casual 25 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2431
2017 Term 4 111
2014 Indeterminate (permanent) 9 3019
2014 Term 4 141
2014 Casual 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 2431
2017 Term 14 111
2017 Casual 0 20
2014 Indeterminate (permanent) 29 3019
2014 Term 17 141

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 2431
2017 Term 8 111
2014 Indeterminate (permanent) 8 3019
2014 Term 8 141

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2431
2017 Casual 0 20
2014 Indeterminate (permanent) 8 3019
2014 Casual 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 2431
2017 Term 6 111
2014 Indeterminate (permanent) 4 3019
2014 Casual 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 2433
2017 Term 33 111
2017 Casual 34 20
2014 Indeterminate (permanent) 42 3026
2014 Term 30 141
2014 Casual 38 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 2433
2017 Term 32 111
2017 Casual 27 20
2014 Indeterminate (permanent) 38 3026
2014 Term 38 141
2014 Casual 36 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 51 2433
2017 Term 44 111
2017 Casual 36 20
2014 Indeterminate (permanent) 48 3026
2014 Term 37 141
2014 Casual 48 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 2433
2017 Term 33 111
2017 Casual 31 20
2014 Indeterminate (permanent) 44 3026
2014 Term 41 141
2014 Casual 46 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 2433
2017 Term 19 111
2017 Casual 27 20
2014 Indeterminate (permanent) 30 3026
2014 Term 24 141

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 67 2433
2017 Term 59 111
2017 Casual 54 20
2014 Indeterminate (permanent) 67 3026
2014 Term 67 141
2014 Casual 48 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 2433
2017 Term 38 111
2017 Casual 31 20
2014 Indeterminate (permanent) 47 3026
2014 Term 36 141
2014 Casual 50 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2433
2017 Casual 0 20
2014 Indeterminate (permanent) 7 3026
2014 Casual 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 2433
2017 Term 20 111
2017 Casual 23 20
2014 Indeterminate (permanent) 16 3026
2014 Term 9 141

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 2433
2017 Term 4 111
2014 Indeterminate (permanent) 22 3026
2014 Term 10 141

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 2433
2017 Term 28 111
2017 Casual 42 20
2014 Indeterminate (permanent) 52 3026
2014 Term 40 141
2014 Casual 35 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 2433
2017 Term 26 111
2014 Indeterminate (permanent) 36 3026
2014 Term 24 141

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2433
2017 Term 19 111
2014 Indeterminate (permanent) 15 3026
2014 Term 16 141

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 2432
2017 Term 62 111
2017 Casual 53 19
2014 Indeterminate (permanent) 44 3025
2014 Term 45 141
2014 Casual 60 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 2432
2017 Term 31 111
2014 Indeterminate (permanent) 32 3025
2014 Term 31 141
2014 Casual 27 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2432
2017 Term 6 111
2014 Indeterminate (permanent) 8 3025
2014 Term 7 141
2014 Casual 0 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 2432
2017 Term 19 111
2017 Casual 0 19
2014 Indeterminate (permanent) 28 3025
2014 Term 13 141
2014 Casual 0 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 2432
2017 Term 13 111
2017 Casual 0 19
2014 Indeterminate (permanent) 16 3025
2014 Term 8 141

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2432
2017 Casual 0 19
2014 Indeterminate (permanent) 9 3025
2014 Term 6 141

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 2432
2017 Term 21 111
2014 Indeterminate (permanent) 21 3025
2014 Term 17 141

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2432
2017 Term 5 111
2014 Indeterminate (permanent) 12 3025
2014 Term 8 141

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 2432
2017 Term 20 111
2017 Casual 33 19
2014 Indeterminate (permanent) 26 3025
2014 Term 29 141
2014 Casual 29 19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2153
2017 Term 23 106
2014 Indeterminate (permanent) 13 2757
2014 Term 18 132

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 2153
2017 Term 23 106
2014 Indeterminate (permanent) 13 2757
2014 Term 15 132

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2153
2017 Term 11 106
2014 Indeterminate (permanent) 12 2757
2014 Term 15 132

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 2153
2014 Indeterminate (permanent) 8 2757
2014 Term 13 132

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 2153
2017 Term 10 106
2014 Indeterminate (permanent) 8 2757
2014 Term 14 132

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2153
2017 Term 12 106
2014 Indeterminate (permanent) 8 2757
2014 Term 10 132
2014 Casual 0 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 2153
2017 Term 7 106
2017 Casual 27 19
2014 Indeterminate (permanent) 7 2757
2014 Term 10 132

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 2153
2017 Term 13 106
2014 Indeterminate (permanent) 8 2757
2014 Term 12 132
2014 Casual 0 18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2153
2017 Term 9 106
2014 Indeterminate (permanent) 11 2757
2014 Term 8 132
2014 Casual 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 2153
2017 Term 13 106
2014 Indeterminate (permanent) 28 2757
2014 Term 20 132

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 2153
2017 Term 10 106
2017 Casual 0 19
2014 Indeterminate (permanent) 11 2757
2014 Term 12 132
2014 Casual 0 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 2153
2017 Term 38 106
2014 Indeterminate (permanent) 47 2757
2014 Term 53 132
2014 Casual 27 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 2153
2017 Term 0 106
2017 Casual 0 19
2014 Indeterminate (permanent) 2 2757
2014 Casual 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 2153
2017 Term 38 106
2017 Casual 32 19
2014 Indeterminate (permanent) 62 2757
2014 Term 50 132
2014 Casual 39 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 2153
2017 Term 0 106

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 2153
2017 Term 9 106
2014 Indeterminate (permanent) 14 2757
2014 Term 14 132

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 2426
2017 Term 95 5 111
2017 Casual 73 27 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 19 22 14 22 11 4 32 43 7758
2017 Term 20 21 21 6 5 19 8 56 15 660
2017 Casual 25 18 15 4 2 22 14 67 10 230
2017 Student 19 11 12 0 0 38 19 71 0 69
2014 Indeterminate (permanent) 10 22 23 14 17 12 3 37 35 9987
2014 Term 16 17 20 7 6 23 10 50 20 672
2014 Casual 17 21 15 5 2 29 11 63 12 174
2014 Student 22 11 15 2 0 40 10 67 3 36

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 27 21 15 20 4 1 42 36 7744
2017 Term 30 34 16 6 3 9 1 72 10 658
2017 Casual 41 25 12 4 2 12 3 79 7 230
2017 Student 40 23 9 0 0 19 8 87 0 69
2014 Indeterminate (permanent) 15 29 22 14 14 5 1 47 30 9975
2014 Term 27 30 19 8 4 11 2 65 13 669
2014 Casual 29 32 17 3 1 16 3 75 4 174
2014 Student 48 14 20 0 0 15 3 76 0 36
2011 Indeterminate (permanent) 20 38 18 12 10 3 0 59 22 10717
2011 Term 33 36 14 6 4 6 0 75 10 501
2011 Casual 40 34 10 3 2 9 1 83 6 283
2011 Student 37 35 9 2 0 16 1 87 2 74

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 17 83 7733
2017 Term 5 95 654
2017 Casual 3 97 229
2017 Student 0 100 69
2014 Indeterminate (permanent) 15 85 9974
2014 Term 8 92 671
2014 Casual 3 97 174

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 1122
2017 Term 38 31
2014 Indeterminate (permanent) 44 1344
2014 Term 57 52

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 77 1122
2017 Term 58 31
2014 Indeterminate (permanent) 76 1344
2014 Term 66 52

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 1122
2014 Indeterminate (permanent) 4 1344

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 1122
2014 Indeterminate (permanent) 20 1344

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1122
2014 Indeterminate (permanent) 10 1344
2014 Term 9 52

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 1122
2014 Indeterminate (permanent) 8 1344

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 1122
2014 Indeterminate (permanent) 9 1344
2014 Term 13 52

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 1115
2017 Term 21 31
2014 Indeterminate (permanent) 28 1346
2014 Term 31 52

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 1115
2014 Indeterminate (permanent) 18 1346
2014 Term 22 52

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 1115
2014 Indeterminate (permanent) 16 1346
2014 Term 13 52

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 1115
2014 Indeterminate (permanent) 8 1346
2014 Term 11 52

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 1115
2017 Term 20 31
2014 Indeterminate (permanent) 18 1346
2014 Term 22 52

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 1115
2017 Term 36 31
2014 Indeterminate (permanent) 29 1346
2014 Term 22 52

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 1115
2017 Term 0 31
2014 Indeterminate (permanent) 4 1346
2014 Term 0 52

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 1115
2017 Term 0 31

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 1115
2014 Indeterminate (permanent) 8 1346
2014 Term 11 52

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 1115
2014 Indeterminate (permanent) 12 1346
2014 Term 13 52

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 1115
2017 Term 0 31

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 1115
2014 Indeterminate (permanent) 18 1346

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 1115
2017 Term 0 31
2014 Indeterminate (permanent) 1 1346

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 1115
2017 Term 21 31
2014 Indeterminate (permanent) 30 1346
2014 Term 23 52

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 1122
2017 Term 32 31
2014 Indeterminate (permanent) 27 1347
2014 Term 24 52

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 1122
2014 Indeterminate (permanent) 19 1347
2014 Term 20 52

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 1122
2014 Indeterminate (permanent) 7 1347
2014 Term 9 52

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 1122
2017 Term 14 31
2014 Indeterminate (permanent) 22 1347
2014 Term 15 52

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1122
2014 Indeterminate (permanent) 8 1347

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1122
2014 Indeterminate (permanent) 9 1347
2014 Term 10 52

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 1122
2014 Indeterminate (permanent) 12 1347
2014 Term 17 52

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 1122
2017 Term 0 31
2014 Indeterminate (permanent) 11 1347

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 1122
2017 Term 46 31
2014 Indeterminate (permanent) 46 1347
2014 Term 60 52

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 999
2014 Indeterminate (permanent) 8 1220

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 999
2017 Term 16 31
2014 Indeterminate (permanent) 7 1220
2014 Term 14 47

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 999
2014 Indeterminate (permanent) 4 1220

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 999
2014 Indeterminate (permanent) 3 1220

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 999
2014 Indeterminate (permanent) 2 1220
2014 Term 0 47

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 999
2014 Indeterminate (permanent) 3 1220

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 999
2017 Term 0 31
2014 Indeterminate (permanent) 4 1220

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 999
2017 Term 0 31
2014 Indeterminate (permanent) 8 1220
2014 Term 0 47

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 999
2014 Indeterminate (permanent) 9 1220

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 999
2014 Indeterminate (permanent) 24 1220
2014 Term 11 47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 999
2014 Indeterminate (permanent) 10 1220
2014 Term 12 47

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 999
2017 Term 19 31
2014 Indeterminate (permanent) 44 1220
2014 Term 41 47

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 999
2017 Term 0 31
2014 Indeterminate (permanent) 3 1220
2014 Term 0 47

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 64 999
2017 Term 33 31
2014 Indeterminate (permanent) 67 1220
2014 Term 52 47

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 999

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 999
2017 Term 14 31
2014 Indeterminate (permanent) 14 1220
2014 Term 14 47

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 1126
2017 Term 89 11 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 22 27 9 12 16 4 40 26 7752
2017 Term 20 24 22 2 2 24 6 63 6 657
2017 Casual 25 18 11 4 2 25 15 72 9 229
2017 Student 23 12 10 1 0 40 14 77 3 69
2014 Indeterminate (permanent) 12 23 27 9 8 18 4 44 22 9994
2014 Term 18 18 19 4 2 30 9 60 9 671
2014 Casual 23 15 18 1 1 29 13 66 3 174
2014 Student 33 5 17 0 0 26 19 69 0 36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 30 24 9 12 7 1 50 23 7738
2017 Term 34 31 17 3 2 11 2 74 6 656
2017 Casual 41 25 11 3 1 12 7 81 5 226
2017 Student 44 23 4 0 0 25 4 94 0 69
2014 Indeterminate (permanent) 18 31 24 9 8 9 1 54 19 9976
2014 Term 29 30 18 6 1 15 1 70 9 672
2014 Casual 36 24 16 1 1 16 6 77 3 174
2014 Student 47 10 16 0 0 25 2 78 0 36
2011 Indeterminate (permanent) 24 40 18 8 6 4 0 67 14 10717
2011 Term 39 35 12 4 2 8 0 81 6 504
2011 Casual 46 31 8 4 1 10 1 86 5 283
2011 Student 46 33 10 2 0 9 0 87 2 72

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 24 76 7743
2017 Term 10 90 657
2017 Casual 8 92 229
2017 Student 7 93 69
2014 Indeterminate (permanent) 19 81 9981
2014 Term 11 89 669
2014 Casual 9 91 175

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 75 25 1707
2017 Term 75 25 66
2017 Casual 81 19 20
2014 Indeterminate (permanent) 74 26 1843
2014 Term 66 34 72
2014 Casual 82 18 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 38 7 10 5 1 1 78 15 1299
2017 Term 36 47 13 2 0 0 2 84 2 51
2017 Casual 42 47 0 0 0 6 6 100 0 16
2014 Indeterminate (permanent) 42 35 8 9 6 0 0 77 15 1357
2014 Term 53 26 5 8 4 0 4 83 12 47
2014 Casual 65 35 0 0 0 0 0 100 0 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 53 9 5 1 1 4 84 6 7761
2017 Term 14 39 19 14 8 5 1 56 23 658
2017 Casual 15 23 13 6 4 10 29 62 17 229
2017 Student 11 12 12 18 4 11 31 40 38 68
2014 Indeterminate (permanent) 25 53 11 5 1 1 3 82 6 9986
2014 Term 11 44 21 13 7 3 2 57 21 671
2014 Casual 10 21 17 4 4 7 38 55 14 174
2014 Student 7 9 4 3 9 12 56 48 40 36
2011 Indeterminate (permanent) 25 52 11 6 2 1 3 81 8 10733
2011 Term 10 43 16 16 9 5 2 57 27 503
2011 Casual 12 20 10 5 5 9 38 61 20 283
2011 Student 14 13 5 12 4 13 39 56 34 74
2008 Indeterminate (permanent) 26 51 9 7 2 1 3 81 10 8290
2008 Term 8 37 19 17 11 6 4 49 30 382
2008 Casual 11 23 11 2 11 11 31 58 23 119
2008 Student 3 20 15 6 11 11 33 42 31 49

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 30 22 15 12 7 3 44 31 7740
2017 Term 11 26 22 10 8 19 4 48 23 657
2017 Casual 9 16 17 3 3 20 33 52 12 228
2017 Student 9 8 9 3 0 34 36 59 9 69
2014 Indeterminate (permanent) 10 32 23 14 9 8 4 47 27 9994
2014 Term 9 19 29 9 6 21 6 40 21 672
2014 Casual 4 14 19 3 3 15 42 42 13 174
2014 Student 5 5 4 0 4 31 50 55 23 36
2011 Indeterminate (permanent) 11 35 21 14 9 8 3 51 26 10733
2011 Term 10 26 20 8 4 26 6 52 18 502
2011 Casual 9 14 12 3 4 19 39 55 16 283
2011 Student 13 4 9 2 2 29 41 57 11 74

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 37 15 8 5 4 4 69 14 7761
2017 Term 34 36 13 3 1 12 1 81 4 660
2017 Casual 27 24 10 1 1 13 23 81 4 229
2017 Student 24 12 11 0 0 23 29 77 0 69
2014 Indeterminate (permanent) 25 40 15 8 4 4 4 71 13 9990
2014 Term 36 35 14 2 1 9 2 80 4 672
2014 Casual 26 20 7 1 0 10 36 84 3 173
2014 Student 16 5 9 0 4 9 57 61 13 36
2011 Indeterminate (permanent) 27 38 14 8 5 5 4 70 14 10734
2011 Term 32 35 14 3 1 13 1 79 5 502
2011 Casual 25 16 7 1 0 15 36 83 3 283
2011 Student 16 15 6 0 0 26 38 85 0 74
2008 Indeterminate (permanent) 23 41 14 9 5 5 3 69 15 8280
2008 Term 27 34 15 3 1 17 3 77 4 381
2008 Casual 23 19 9 1 3 18 28 76 8 118
2008 Student 25 16 8 0 0 30 20 83 0 49

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 32 17 13 12 5 4 54 27 7733
2017 Term 26 35 17 2 2 16 1 75 5 659
2017 Casual 24 22 12 1 2 15 24 75 5 230
2017 Student 20 9 12 0 0 27 31 71 0 69
2014 Indeterminate (permanent) 17 34 18 12 9 5 4 56 24 9985
2014 Term 26 32 19 4 2 14 2 70 8 670
2014 Casual 22 19 7 3 0 12 36 80 5 173
2014 Student 9 14 7 0 4 9 57 66 13 36
2011 Indeterminate (permanent) 19 35 16 11 9 6 3 60 23 10730
2011 Term 27 33 16 4 2 16 2 73 8 502
2011 Casual 22 16 8 1 1 15 36 79 5 283
2011 Student 16 11 5 0 0 30 38 86 0 74
2008 Indeterminate (permanent) 19 36 14 14 10 3 3 59 26 8280
2008 Term 27 38 15 3 2 12 4 77 6 381
2008 Casual 25 21 6 3 2 15 29 81 8 119
2008 Student 20 27 14 0 0 16 23 76 0 49
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 31 12 9 11 1 0 68 20 7746
2017 Term 55 29 7 6 3 0 0 84 8 660
2017 Casual 59 24 9 4 2 1 1 85 6 230
2017 Student 61 28 3 3 0 0 5 94 3 69

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 28 15 7 12 2 0 65 19 7752
2017 Term 56 27 9 4 3 2 0 84 7 660
2017 Casual 59 24 8 4 2 3 0 86 6 230
2017 Student 68 26 1 0 0 3 1 99 0 69

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 40 17 13 13 2 0 55 27 7748
2017 Term 24 40 19 9 3 5 0 67 13 659
2017 Casual 20 32 16 7 7 15 3 64 17 228
2017 Student 20 31 15 11 3 18 1 64 18 69

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 22 16 21 34 1 0 29 55 7747
2017 Term 18 39 17 16 9 1 0 58 25 659
2017 Casual 21 44 19 7 5 3 3 68 12 228
2017 Student 20 47 16 7 3 5 1 72 11 69

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 18 17 17 33 0 1 32 51 7745
2017 Term 9 14 17 21 37 1 1 23 59 660
2017 Casual 15 16 17 22 27 1 2 32 50 230
2017 Student 26 14 19 15 25 0 1 41 40 69

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 26 27 16 13 0 1 43 30 7731
2017 Term 22 28 29 12 8 1 0 50 21 658
2017 Casual 36 35 15 9 2 1 2 73 12 230
2017 Student 35 24 29 7 1 0 4 61 9 67

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 29 24 12 9 1 3 53 22 7719
2017 Term 31 33 19 9 4 1 2 67 13 658
2017 Casual 49 27 11 5 2 2 4 81 7 229
2017 Student 53 20 11 12 0 0 4 76 12 69

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 22 24 18 20 1 2 37 39 7734
2017 Term 25 24 22 15 10 2 1 51 26 659
2017 Casual 35 20 22 11 7 2 3 58 19 229
2017 Student 42 18 22 10 4 0 4 63 14 69

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 26 15 8 6 1 7 67 16 7723
2017 Term 54 21 9 4 2 1 10 83 7 658
2017 Casual 59 14 7 3 1 1 15 86 5 229
2017 Student 60 14 4 0 0 0 22 94 0 69

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 25 14 11 0 1 50 26 7720
2017 Term 35 32 21 8 3 0 2 68 11 656
2017 Casual 53 26 12 4 3 1 2 81 7 228
2017 Student 48 29 14 7 1 0 1 78 8 69

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 28 26 16 12 1 1 46 28 7712
2017 Term 35 33 19 8 3 1 2 70 11 654
2017 Casual 46 29 14 3 1 2 6 81 4 228
2017 Student 42 28 21 4 1 0 3 73 5 69

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 27 25 18 14 1 1 42 32 7719
2017 Term 30 30 23 10 4 1 1 62 14 654
2017 Casual 44 33 12 3 2 3 3 82 5 227
2017 Student 52 28 12 1 1 0 5 85 3 69

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 22 15 12 1 1 50 28 7717
2017 Term 35 35 17 7 4 1 2 71 11 655
2017 Casual 39 31 15 5 4 2 3 74 10 228
2017 Student 42 28 15 7 5 0 3 72 12 69

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 31 22 13 10 1 2 54 23 7693
2017 Term 33 30 20 10 4 1 2 64 15 655
2017 Casual 42 31 13 6 3 2 3 77 9 227
2017 Student 40 44 11 3 1 0 1 85 4 69

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 27 20 11 8 0 1 60 20 7743
2017 Term 49 28 15 5 2 0 1 78 7 660
2017 Casual 59 24 8 4 1 1 3 87 5 229
2017 Student 78 14 4 1 1 0 1 93 3 69

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 22 13 9 9 1 2 69 17 7740
2017 Term 70 15 7 3 2 1 2 88 5 660
2017 Casual 76 10 4 3 2 2 4 91 5 230
2017 Student 90 6 0 0 0 0 4 100 0 69

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 34 16 8 6 0 1 70 14 7738
2017 Term 54 25 11 4 2 1 2 82 7 657
2017 Casual 61 20 9 4 2 1 2 85 6 229
2017 Student 74 17 5 0 0 0 4 94 0 68

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 26 15 10 11 0 1 64 21 7739
2017 Term 65 19 7 4 2 1 2 87 6 659
2017 Casual 76 10 6 3 1 1 3 90 4 228
2017 Student 80 12 0 4 0 0 4 96 4 68

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 17 8 3 2 1 25 82 7 7727
2017 Term 64 9 5 1 0 0 21 93 1 658
2017 Casual 63 10 4 3 0 1 20 92 3 228
2017 Student 75 1 0 1 0 0 22 98 2 68

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 25 9 3 2 1 7 84 6 7682
2017 Term 70 16 6 2 1 1 5 91 3 655
2017 Casual 77 11 4 1 1 1 5 93 2 228
2017 Student 79 8 3 3 0 0 7 94 4 68

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 17 6 2 2 1 5 89 5 7746
2017 Term 15 14 17 22 32 0 1 29 54 660
2017 Casual 31 13 12 18 22 1 3 46 41 230
2017 Student 53 9 8 14 8 0 8 67 24 69

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 31 14 4 3 0 3 79 7 7740
2017 Term 56 29 10 2 1 0 2 86 3 659
2017 Casual 69 19 5 2 0 1 3 92 3 229
2017 Student 69 20 7 1 1 0 1 90 3 69

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 21 40 20 13 0 0 27 33 7756
2017 Term 12 31 40 12 4 0 0 43 16 660
2017 Casual 22 41 28 5 2 1 2 64 7 229
2017 Student 27 38 30 4 0 0 1 66 4 69

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 28 39 13 5 0 0 18 43 7727
2017 Term 4 19 40 23 13 0 1 36 24 656
2017 Casual 3 9 36 26 24 0 2 51 12 230
2017 Student 1 21 20 34 23 0 1 58 22 69
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 23 20 12 18 3 1 25 75 7757
2017 Term 7 15 25 24 27 1 0 8 92 660
2017 Casual 13 13 17 20 29 3 4 14 86 230
2017 Student 17 29 15 17 19 3 1 17 83 69

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 5516
2017 Term 47 597
2017 Casual 61 180
2017 Student 53 54

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 5516
2017 Term 52 597
2017 Casual 42 180
2017 Student 57 54

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 5516
2017 Term 19 597
2017 Casual 18 180
2017 Student 36 54

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 5516
2017 Term 42 597
2017 Casual 27 180
2017 Student 15 54

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 5516
2017 Term 4 597
2017 Casual 1 180
2017 Student 0 54

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 5516
2017 Term 40 597
2017 Casual 33 180
2017 Student 21 54

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 7 41 17 11 4 20 5326
2017 Term 4 38 20 12 4 21 587
2017 Casual 6 45 25 9 5 11 177
2017 Student 2 55 16 15 5 6 50

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 16 16 17 36 2 8 23 59 5553
2017 Term 11 24 12 19 26 1 6 38 49 597
2017 Casual 23 31 13 8 21 3 2 56 30 182
2017 Student 35 23 11 17 11 0 3 60 29 53

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 1 6 12 15 56 2 7 9 78 5554
2017 Term 3 10 10 16 55 1 4 14 76 598
2017 Casual 9 11 14 16 40 4 6 22 62 181
2017 Student 3 21 12 18 33 2 10 28 59 54
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