2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	41	13	10	13	0	64	23	8381
2017	Part-time	31	47	12	6	2	1	79	8	339
2014	Full-time	23	42	15	11	9	0	65	20	10542
2014	Part-time	36	42	13	6	4	0	78	9	339
2011	Full-time	31	40	13	8	8	0	71	17	11213
2011	Part-time	45	37	13	3	2	0	82	5	401
2008	Full-time	30	40	12	10	7	0	70	17	8532
2008	Part-time	35	43	11	9	2	0	78	11	258

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	29	16	16	23	0	0	45	39	8370
2017	Part-time	28	37	18	12	4	1	0	66	16	336

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	37	11	5	4	0	81	9	8355
2017	Part-time	47	41	10	1	1	1	89	1	339
2014	Full-time	52	32	10	3	3	0	84	6	10528
2014	Part-time	62	29	5	2	1	0	92	3	336
2011	Full-time	54	33	8	3	2	0	86	5	11226
2011	Part-time	60	32	5	3	0	0	92	3	401

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	42	14	7	6	0	73	13	8333
2017	Part-time	40	46	9	3	1	1	87	4	339
2014	Full-time	34	43	13	6	4	0	77	10	10524
2014	Part-time	45	39	9	5	2	0	84	7	340
2011	Full-time	40	43	9	5	3	0	83	8	11216
2011	Part-time	52	37	8	2	0	0	89	3	402
2008	Full-time	39	45	8	6	3	0	84	9	8578
2008	Part-time	43	46	5	6	1	0	89	7	259

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	27	21	16	20	1	42	37	8362
2017	Part-time	27	34	19	10	8	1	62	18	339
2014	Full-time	16	32	21	16	14	1	49	31	10547
2014	Part-time	24	37	17	11	9	1	62	20	341
2011	Full-time	21	34	21	13	11	1	55	24	11216
2011	Part-time	30	41	15	7	4	1	73	11	402

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	30	20	17	17	0	46	34	8360
2017	Part-time	26	40	17	10	4	2	68	14	339
2014	Full-time	16	34	21	16	12	0	50	29	10538
2014	Part-time	25	35	18	12	9	1	61	21	341
2011	Full-time	20	37	19	13	10	0	58	23	11215
2011	Part-time	34	41	14	7	3	1	76	9	401
2008	Full-time	19	40	16	15	9	0	59	25	8575
2008	Part-time	29	37	15	13	5	1	67	18	259

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	23	21	15	18	4	1	44	34	8357
2017	Part-time	28	27	21	11	6	7	1	59	18	339
2014	Full-time	19	25	21	15	15	4	1	47	31	10546
2014	Part-time	28	29	19	9	8	5	1	62	18	341
2011	Full-time	23	27	19	13	13	4	1	52	28	11219
2011	Part-time	32	31	15	11	4	6	2	69	16	402
2008	Full-time	20	30	18	15	11	5	0	53	27	8567
2008	Part-time	27	31	14	14	6	8	0	63	22	259

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	32	16	10	10	1	1	63	20	8377
2017	Part-time	39	33	13	7	4	4	0	76	11	340
2014	Full-time	30	32	17	10	8	2	0	64	19	10542
2014	Part-time	38	34	13	8	5	1	1	74	13	341
2011	Full-time	30	33	16	9	9	2	0	65	19	11208
2011	Part-time	45	29	12	6	3	4	0	78	9	404
2008	Full-time	28	33	15	11	11	2	0	62	23	8578
2008	Part-time	40	34	10	7	4	4	0	78	12	258

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	33	14	12	11	1	0	63	23	8371
2017	Part-time	42	32	12	8	4	2	1	76	12	339
2014	Full-time	29	35	15	12	9	1	0	64	21	10546
2014	Part-time	36	36	13	11	3	1	0	72	14	341
2011	Full-time	29	35	13	12	9	1	0	65	22	11208
2011	Part-time	38	39	9	9	4	1	1	78	13	404
2008	Full-time	27	35	12	13	12	0	0	63	25	8570
2008	Part-time	39	34	10	11	4	1	0	74	16	257

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	29	16	9	11	1	0	64	20	8356
2017	Part-time	48	29	13	5	3	2	1	79	8	341
2014	Full-time	34	32	16	9	8	1	0	67	17	10535
2014	Part-time	41	31	15	8	3	0	1	73	11	340

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	26	18	16	21	3	0	43	38	8376
2017	Part-time	22	39	15	9	8	8	1	66	18	340
2014	Full-time	15	30	19	16	16	4	0	46	34	10537
2014	Part-time	22	31	23	10	6	7	0	58	17	340
2011	Full-time	15	29	19	16	17	4	0	46	34	11223
2011	Part-time	26	34	20	7	7	6	1	64	15	403

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	25	18	19	25	1	0	38	44	8367
2017	Part-time	20	33	18	16	8	4	1	57	25	341
2014	Full-time	13	27	20	19	20	2	0	41	39	10540
2014	Part-time	19	29	23	14	10	4	1	51	25	340
2011	Full-time	16	29	19	15	19	2	0	46	35	11220
2011	Part-time	26	35	19	9	6	3	1	64	17	403
2008	Full-time	15	30	18	16	20	1	0	46	36	8571
2008	Part-time	26	31	14	13	9	5	2	61	24	258

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	22	20	21	25	2	0	33	47	8358
2017	Part-time	17	30	20	16	9	8	1	51	27	341
2014	Full-time	9	24	20	23	21	2	0	34	45	10539
2014	Part-time	17	22	25	18	11	6	1	42	31	340
2011	Full-time	9	29	21	20	17	3	0	40	39	11216
2011	Part-time	19	34	19	13	8	7	1	57	23	404
2008	Full-time	7	29	19	23	19	3	0	37	43	8571
2008	Part-time	16	29	19	17	9	9	0	49	29	258

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	18	17	18	32	4	0	30	52	8370
2017	Part-time	19	28	18	14	13	8	0	52	29	341
2014	Full-time	10	19	19	19	28	5	0	30	50	10533
2014	Part-time	15	23	23	16	15	7	0	41	34	342
2011	Full-time	11	24	19	17	22	6	0	37	42	11216
2011	Part-time	20	32	20	13	7	8	1	57	22	404
2008	Full-time	11	25	18	18	23	6	0	38	43	8569
2008	Part-time	18	27	20	13	9	12	0	52	25	258

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	23	17	21	29	2	33	50	8364
2017	Part-time	18	34	18	15	11	4	54	27	340
2014	Full-time	9	25	18	22	24	2	34	47	10536
2014	Part-time	16	29	21	18	11	4	47	31	342
2011	Full-time	10	30	17	21	20	2	40	42	11213
2011	Part-time	18	40	14	16	6	5	62	23	403
2008	Full-time	9	32	14	24	20	1	41	45	8569
2008	Part-time	17	40	11	21	7	4	59	29	258

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	28	16	18	24	0	0	42	42	8371
2017	Part-time	26	36	21	10	6	1	1	63	16	340
2014	Full-time	13	30	18	19	19	0	0	43	39	10537
2014	Part-time	24	38	12	17	9	0	0	62	26	340
2011	Full-time	15	34	16	17	17	0	0	49	35	11226
2011	Part-time	28	37	15	13	6	1	0	65	20	403

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	40	16	14	10	0	0	61	24	8372
2017	Part-time	32	48	10	7	2	1	1	81	10	339

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	6	16	17	23	30	7	1	24	58	8362
2017	Part-time	11	20	19	18	13	15	3	38	39	338
2014	Full-time	6	18	18	25	25	6	1	26	54	10544
2014	Part-time	10	17	19	20	17	14	2	33	45	341

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	34	15	13	12	0	0	60	25	8377
2017	Part-time	35	35	16	7	5	1	1	72	12	340
2014	Full-time	26	35	16	12	10	1	0	62	22	10544
2014	Part-time	31	36	17	9	5	0	2	69	14	341
2011	Full-time	26	35	15	13	10	0	0	62	24	11209
2011	Part-time	32	39	16	8	3	1	1	72	11	404
2008	Full-time	26	36	12	14	12	0	0	63	25	8576
2008	Part-time	33	43	10	10	4	1	0	76	14	258

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	38	16	14	10	1	2	58	25	1719
2017	Part-time	21	28	26	16	0	0	9	54	17	19
2014	Full-time	18	38	18	14	9	1	2	58	24	2169
2014	Part-time	6	36	18	35	0	5	0	45	37	15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	29	16	21	20	1	1	43	41	8366
2017	Part-time	24	39	17	11	5	2	1	65	17	339
2014	Full-time	14	35	15	22	13	1	0	49	35	10547
2014	Part-time	26	41	16	11	5	1	1	68	16	341
2011	Full-time	16	34	14	20	15	1	0	50	36	11228
2011	Part-time	30	42	12	9	4	2	0	74	14	403
2008	Full-time	15	34	14	21	15	1	1	50	37	8582
2008	Part-time	27	36	16	14	5	1	1	65	19	258

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	25	17	18	23	5	1	38	44	8366
2017	Part-time	17	31	18	14	8	11	1	54	25	340
2014	Full-time	13	26	18	20	19	4	1	41	41	10541
2014	Part-time	21	28	21	15	8	6	1	53	24	341
2011	Full-time	16	25	16	18	20	4	0	43	40	11225
2011	Part-time	25	31	14	13	8	7	0	61	23	403
2008	Full-time	15	26	16	20	19	4	1	43	41	8574
2008	Part-time	26	27	14	17	9	7	0	57	28	257

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	38	13	20	15	0	0	52	35	8376
2017	Part-time	22	43	14	12	8	1	0	66	21	340
2014	Full-time	14	38	14	21	13	0	0	52	34	10536
2014	Part-time	18	37	16	18	10	0	1	56	29	341
2011	Full-time	21	43	12	15	8	0	1	65	23	11220
2011	Part-time	25	45	10	9	5	1	5	74	15	403
2008	Full-time	17	43	12	18	10	0	0	60	28	8575
2008	Part-time	25	43	11	14	5	0	3	70	19	259

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	40	12	5	4	0	79	10	8366
2017	Part-time	43	43	10	3	0	1	87	3	341
2014	Full-time	38	40	12	5	4	0	79	9	10541
2014	Part-time	42	42	8	5	3	0	84	8	341
2011	Full-time	45	37	10	5	3	0	82	8	11202
2011	Part-time	50	34	11	3	1	0	85	4	402
2008	Full-time	38	42	10	6	3	0	81	9	8576
2008	Part-time	35	47	10	6	2	0	82	8	259

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	39	8	5	4	0	0	84	9	8360
2017	Part-time	45	43	7	3	0	1	1	90	3	341
2014	Full-time	44	39	8	5	3	0	0	84	8	10536
2014	Part-time	47	41	5	4	3	0	0	88	7	341
2011	Full-time	48	39	6	4	3	0	0	87	7	11224
2011	Part-time	52	38	5	4	1	0	1	91	4	403
2008	Full-time	44	43	7	4	3	0	0	87	6	8578
2008	Part-time	45	44	4	5	1	0	1	90	6	258

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	26	19	19	21	2	0	40	41	8364
2017	Part-time	23	29	22	12	6	5	3	57	20	340
2014	Full-time	12	26	21	20	19	2	0	39	40	10540
2014	Part-time	15	32	20	18	9	5	1	50	28	341
2011	Full-time	16	32	19	17	15	2	0	48	33	11219
2011	Part-time	25	38	16	9	4	4	4	68	15	402
2008	Full-time	12	33	18	19	17	1	0	46	36	8572
2008	Part-time	20	37	16	17	5	4	2	60	23	257

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	27	17	16	22	2	2	43	40	8362
2017	Part-time	20	24	17	13	14	5	7	50	31	341
2014	Full-time	14	28	17	16	21	2	1	44	38	10536
2014	Part-time	12	27	19	15	13	6	7	46	32	341
2011	Full-time	19	33	15	15	16	1	1	53	31	11219
2011	Part-time	22	29	15	8	9	5	13	61	21	403
2008	Full-time	16	39	13	14	16	1	1	56	30	8566
2008	Part-time	20	32	18	11	9	3	7	58	22	258

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	34	14	18	18	0	0	51	35	8345
2017	Part-time	24	39	15	16	4	1	1	64	20	339
2014	Full-time	13	34	15	21	17	0	0	47	38	10537
2014	Part-time	16	39	16	17	11	0	0	56	28	340
2011	Full-time	20	36	14	15	14	0	0	57	29	11224
2011	Part-time	26	39	16	9	7	1	2	68	16	401

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	30	17	16	18	0	0	49	34	8342
2017	Part-time	27	38	15	13	6	1	1	66	19	340
2014	Full-time	18	32	18	17	15	0	0	50	32	10540
2014	Part-time	23	37	19	13	8	0	0	60	21	340

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	31	19	17	16	0	0	48	33	8342
2017	Part-time	28	40	14	12	4	1	1	69	17	339
2014	Full-time	17	32	21	17	13	0	0	49	30	10537
2014	Part-time	26	39	15	14	6	0	0	65	20	340
2011	Full-time	24	40	17	11	6	1	1	65	18	11200
2011	Part-time	33	40	18	5	2	1	1	75	6	403

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	28	22	16	18	3	0	42	35	8367
2017	Part-time	15	37	21	11	8	6	1	57	20	341

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	32	14	14	15	0	0	56	29	8361
2017	Part-time	37	36	12	5	6	1	2	76	11	341
2014	Full-time	23	33	17	14	13	0	0	56	28	10530
2014	Part-time	38	36	13	4	7	1	2	75	11	341
2011	Full-time	26	36	14	12	10	0	1	63	23	11214
2011	Part-time	40	36	12	5	4	1	2	78	9	401

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	28	11	12	16	1	5	59	30	8363
2017	Part-time	26	23	14	10	9	4	14	59	24	339
2014	Full-time	27	29	11	12	16	1	5	59	30	10536
2014	Part-time	22	27	12	9	16	1	14	57	29	341
2011	Full-time	29	27	9	12	16	1	5	60	31	11210
2011	Part-time	25	22	12	10	8	2	21	61	23	402
2008	Full-time	32	29	7	12	15	1	4	64	28	8573
2008	Part-time	25	25	11	11	11	3	14	61	26	258

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	36	19	8	4	0	2	69	12	8377
2017	Part-time	42	39	13	5	1	1	0	81	6	341
2014	Full-time	28	36	22	8	5	0	1	65	13	10536
2014	Part-time	38	35	17	6	3	0	1	73	9	340
2011	Full-time	29	34	20	9	6	0	1	64	15	11224
2011	Part-time	41	37	14	4	3	0	0	78	8	402
2008	Full-time	23	34	23	11	8	0	1	58	19	8571
2008	Part-time	29	37	19	8	6	0	1	67	14	259

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	24	13	7	11	3	10	64	22	8367
2017	Part-time	43	28	10	4	4	5	7	80	10	340
2014	Full-time	31	24	14	7	10	3	9	64	20	10542
2014	Part-time	46	24	8	4	6	3	8	79	12	340
2011	Full-time	28	27	14	9	13	2	6	60	25	11231
2011	Part-time	45	29	10	5	4	1	6	80	10	400

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	19	48	33	8376
2017	Part-time	19	50	31	340
2014	Full-time	18	50	32	10543
2014	Part-time	19	44	37	342
2011	Full-time	22	50	29	11229
2011	Part-time	22	50	28	404

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	23	32	23	12	3	7	1649
2017	Part-time	31	5	13	10	35	6	68
2014	Full-time	22	31	23	13	9999	10	2077
2014	Part-time	39	6	10	13	9999	32	68
2011	Full-time	19	45	22	7	9999	7	2582
2011	Part-time	33	22	13	14	9999	17	88

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	38	15	9	9	0	0	66	18	8360
2017	Part-time	36	47	11	3	1	1	1	85	5	339
2014	Full-time	26	40	17	9	7	1	0	67	16	10538
2014	Part-time	33	41	14	7	4	1	1	74	11	340
2011	Full-time	29	41	15	8	6	1	0	71	14	11225
2011	Part-time	35	45	11	5	2	1	1	81	7	403
2008	Full-time	35	38	12	7	6	1	0	74	13	8573
2008	Part-time	35	47	11	5	1	1	0	83	6	259

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	36	20	14	12	1	53	26	8359
2017	Part-time	23	45	17	8	4	3	70	13	341
2014	Full-time	16	37	22	14	10	1	54	24	10543
2014	Part-time	22	41	20	9	6	2	64	15	342
2011	Full-time	22	42	18	11	7	1	64	18	11212
2011	Part-time	29	48	14	5	2	2	79	7	404

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	30	33	12	5	1	2	17	49	8338
2017	Part-time	8	21	37	19	9	1	4	30	31	337
2014	Full-time	14	33	35	12	5	1	1	17	48	10520
2014	Part-time	11	29	31	17	7	1	2	26	42	341
2011	Full-time	14	31	33	14	5	1	2	20	46	11199
2011	Part-time	5	26	32	20	13	3	2	34	32	401
2008	Full-time	16	34	33	12	4	1	1	16	50	8566
2008	Part-time	9	27	37	15	8	1	3	24	37	258

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	27	28	14	7	1	2	21	49	8328
2017	Part-time	10	19	29	19	13	4	4	35	32	336
2014	Full-time	18	29	30	14	6	2	1	21	48	10521
2014	Part-time	15	24	27	21	8	3	2	31	41	340
2011	Full-time	15	25	29	17	9	2	2	28	42	11186
2011	Part-time	8	17	31	20	18	4	3	40	27	399
2008	Full-time	17	28	30	15	7	1	1	22	47	8548
2008	Part-time	9	23	31	21	10	2	4	33	35	258

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	27	28	13	6	2	4	20	50	8336
2017	Part-time	13	22	26	19	12	4	5	34	38	337
2014	Full-time	21	29	28	12	5	2	2	18	53	10520
2014	Part-time	20	24	28	12	10	3	4	23	47	339
2011	Full-time	19	28	29	13	6	2	3	21	49	11173
2011	Part-time	15	22	28	15	12	4	4	30	39	400
2008	Full-time	20	29	30	13	4	2	2	18	51	8556
2008	Part-time	13	22	31	16	8	4	6	27	39	259

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	17	33	24	10	1	5	36	29	8308
2017	Part-time	4	11	28	31	18	2	6	53	16	336
2014	Full-time	10	19	35	24	8	1	3	34	30	10475
2014	Part-time	9	14	28	32	11	1	5	45	24	338
2011	Full-time	11	19	32	22	10	1	4	34	32	11160
2011	Part-time	8	11	33	26	16	3	3	44	20	400
2008	Full-time	10	21	36	22	8	1	3	30	33	8539
2008	Part-time	9	18	31	25	13	0	3	40	28	257

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	25	27	13	6	1	3	21	51	8340
2017	Part-time	14	17	30	18	13	1	7	34	33	335
2014	Full-time	24	28	27	12	5	1	2	18	54	10517
2014	Part-time	22	24	26	16	7	2	3	24	48	338
2011	Full-time	18	25	30	15	8	1	3	24	45	11184
2011	Part-time	10	19	29	16	18	3	5	37	32	401
2008	Full-time	21	27	29	14	6	1	2	21	50	8548
2008	Part-time	11	25	29	19	10	2	4	31	38	259

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	21	27	20	9	2	5	31	40	8337
2017	Part-time	9	21	25	22	15	3	6	40	33	337
2014	Full-time	14	21	29	22	10	2	3	34	36	10517
2014	Part-time	19	20	21	20	13	3	4	35	42	339
2011	Full-time	16	23	27	18	10	2	4	29	41	11201
2011	Part-time	12	23	22	17	17	3	6	37	39	400
2008	Full-time	20	26	27	17	7	1	2	24	48	8552
2008	Part-time	15	29	24	15	9	4	3	26	48	259

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	25	29	13	6	3	4	20	49	8331
2017	Part-time	8	22	30	15	13	5	6	32	34	338
2014	Full-time	19	28	30	12	6	2	3	19	49	10497
2014	Part-time	20	22	31	14	8	2	3	23	44	340

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	29	14	15	17	1	1	53	33	8372
2017	Part-time	34	32	15	8	9	1	1	67	18	339
2014	Full-time	27	31	13	15	13	0	0	58	28	10538
2014	Part-time	34	35	13	12	5	1	0	69	18	341

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	38	15	14	12	0	0	58	27	8356
2017	Part-time	34	39	10	11	4	1	1	75	15	338
2014	Full-time	21	42	16	13	7	0	0	64	20	10530
2014	Part-time	33	45	9	9	4	0	1	78	13	341

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	35	21	8	9	3	1	61	17	8360
2017	Part-time	34	35	18	5	3	5	1	72	9	340
2014	Full-time	30	38	17	6	5	3	1	70	12	10535
2014	Part-time	37	39	13	4	1	4	1	80	6	341

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	40	18	11	9	2	0	62	20	8364
2017	Part-time	31	43	13	8	2	3	0	76	10	336
2014	Full-time	26	39	17	9	6	2	0	66	16	10547
2014	Part-time	35	41	14	6	2	1	1	78	8	340
2011	Full-time	23	37	19	10	8	2	0	61	19	11213
2011	Part-time	34	41	12	5	3	4	0	79	9	404

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	39	14	12	12	0	63	23	8362
2017	Part-time	38	40	11	5	4	2	80	9	339
2014	Full-time	28	39	15	11	8	0	67	18	10536
2014	Part-time	40	39	11	7	3	0	79	10	341
2011	Full-time	28	40	15	9	8	0	68	18	11207
2011	Part-time	45	37	8	5	2	1	84	8	404
2008	Full-time	23	40	14	12	10	0	64	22	8554
2008	Part-time	36	40	11	10	2	0	77	12	259

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	28	19	17	19	2	2	43	38	8373
2017	Part-time	24	31	18	9	9	4	4	60	20	339
2014	Full-time	18	32	18	16	13	2	1	51	30	10547
2014	Part-time	26	31	14	14	8	3	3	62	23	341

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	42	17	8	7	2	0	67	15	8337
2017	Part-time	29	45	11	7	3	5	0	78	10	340
2014	Full-time	27	44	16	7	4	2	0	72	11	10543
2014	Part-time	30	42	15	4	3	5	1	76	8	341
2011	Full-time	28	42	15	7	4	2	0	72	12	11208
2011	Part-time	35	43	10	6	1	4	1	82	7	404

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	37	15	11	11	2	0	62	23	8348
2017	Part-time	29	37	14	9	7	4	1	69	16	341
2014	Full-time	26	39	14	11	8	3	0	66	19	10536
2014	Part-time	31	36	16	9	4	4	1	70	13	342
2011	Full-time	28	37	13	10	8	3	1	67	19	11203
2011	Part-time	37	37	12	6	4	2	1	77	11	403
2008	Full-time	25	36	13	12	10	3	1	64	23	8572
2008	Part-time	32	36	9	12	6	5	0	71	19	258

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	36	21	13	12	2	1	54	25	8358
2017	Part-time	19	32	23	13	5	7	2	55	20	341
2014	Full-time	15	34	22	14	10	4	1	52	25	10543
2014	Part-time	17	33	24	10	7	7	2	55	19	341
2011	Full-time	14	37	22	13	9	4	1	54	23	11221
2011	Part-time	15	42	17	10	5	9	3	64	16	403

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	25	16	18	24	4	1	39	44	8351
2017	Part-time	16	26	18	17	11	10	3	48	32	339
2014	Full-time	12	27	17	19	20	4	1	41	41	10540
2014	Part-time	11	29	20	14	13	10	3	47	30	342
2011	Full-time	13	26	18	18	19	5	1	41	40	11220
2011	Part-time	14	29	18	14	8	11	6	52	26	403

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	50	7	16	8	0	70	24	8382
2017	Part-time	28	56	6	8	1	1	84	10	341
2014	Full-time	20	51	7	16	6	0	71	22	10544
2014	Part-time	29	49	7	11	4	0	78	15	340
2011	Full-time	26	50	6	13	5	0	76	18	11216
2011	Part-time	34	53	3	7	3	1	87	10	402
2008	Full-time	23	49	6	14	8	0	72	22	8575
2008	Part-time	32	50	2	14	2	0	82	16	258

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	35	10	17	14	0	0	59	32	8375
2017	Part-time	33	40	8	12	5	1	0	74	17	341
2014	Full-time	24	34	11	18	13	0	0	59	30	10529
2014	Part-time	35	38	7	12	6	0	1	74	19	341
2011	Full-time	25	35	11	16	13	0	0	60	29	11207
2011	Part-time	33	35	9	15	8	0	1	69	23	403

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	38	12	16	11	0	0	61	28	8340
2017	Part-time	32	47	9	7	4	1	0	80	11	340
2014	Full-time	23	40	13	16	8	0	0	63	24	10532
2014	Part-time	34	38	12	11	3	0	1	74	15	340

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	63	26	5	3	2	0	1	91	4	8351
2017	Part-time	68	26	4	1	0	1	0	95	1	340
2014	Full-time	62	27	5	3	2	1	1	91	4	10535
2014	Part-time	68	25	4	1	1	0	1	94	2	341
2011	Full-time	70	21	4	2	1	0	1	93	3	11217
2011	Part-time	78	17	3	0	1	0	1	96	1	402
2008	Full-time	70	22	4	2	2	0	1	93	4	8568
2008	Part-time	76	19	1	2	2	1	0	95	4	258

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	21	5	3	3	0	1	89	6	8373
2017	Part-time	72	17	3	4	2	1	1	90	6	341
2014	Full-time	64	23	5	4	3	0	1	88	6	10536
2014	Part-time	70	22	3	3	1	0	1	93	4	340
2011	Full-time	70	19	4	4	2	0	1	90	6	11214
2011	Part-time	75	19	2	2	1	1	0	95	3	402
2008	Full-time	75	16	4	3	2	0	1	91	5	8565
2008	Part-time	77	14	2	3	3	0	0	91	6	257

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	69	15	6	2	2	1	5	88	5	8369
2017	Part-time	72	15	3	2	2	1	5	93	4	339
2014	Full-time	68	16	6	2	2	1	5	89	5	10540
2014	Part-time	78	14	3	1	0	0	3	95	2	341
2011	Full-time	70	15	6	2	2	1	4	89	5	11213
2011	Part-time	76	10	3	3	1	1	6	92	5	403
2008	Full-time	69	11	4	2	3	1	9	89	6	8569
2008	Part-time	71	12	5	2	1	1	8	90	4	259

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	74	14	5	1	3	0	3	91	4	8362
2017	Part-time	79	15	2	1	1	1	1	95	2	338
2014	Full-time	74	14	5	1	2	0	3	92	3	10540
2014	Part-time	77	16	3	1	0	0	2	96	1	340
2011	Full-time	75	13	5	1	2	1	4	91	4	11212
2011	Part-time	83	10	2	0	2	0	3	96	2	404
2008	Full-time	78	8	3	1	3	0	7	93	4	8573
2008	Part-time	82	9	2	1	1	1	4	96	2	258

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	60	17	9	3	3	2	6	84	6	8372
2017	Part-time	64	15	6	2	1	3	8	90	4	341
2014	Full-time	58	18	9	3	3	2	7	85	6	10541
2014	Part-time	61	22	7	2	0	2	7	90	2	341

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	18	7	1	2	2	3	89	4	8364
2017	Part-time	65	21	4	2	2	3	3	91	5	340
2014	Full-time	63	19	7	2	2	3	3	88	4	10542
2014	Part-time	62	21	5	1	1	5	5	92	2	340
2011	Full-time	68	18	6	2	2	2	2	90	3	11220
2011	Part-time	74	15	3	0	0	2	6	96	1	403
2008	Full-time	70	17	6	2	2	2	2	91	4	8575
2008	Part-time	68	16	7	2	2	2	4	89	4	256

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	34	66	8362
2017	Part-time	21	79	338
2014	Full-time	32	68	10526
2014	Part-time	19	81	342

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	59	2507
2017	Part-time	72	65
2014	Full-time	59	3122
2014	Part-time	77	63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	65	2507
2017	Part-time	43	65
2014	Full-time	61	3122
2014	Part-time	35	63

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	2507
2017	Part-time	9	65
2014	Full-time	9	3122

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Full-time	33	2507
2017	Part-time	14	65
2014	Full-time	29	3122
2014	Part-time	12	63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	2507
2014	Full-time	8	3122

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	2507
2017	Part-time	0	65
2014	Full-time	8	3122

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	2507
2014	Full-time	4	3122

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	48	2509
2017	Part-time	32	65
2014	Full-time	42	3129
2014	Part-time	35	62

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	42	2509
2017	Part-time	23	65
2014	Full-time	38	3129
2014	Part-time	38	62

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	2509
2017	Part-time	40	65
2014	Full-time	48	3129
2014	Part-time	55	62

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	2509
2017	Part-time	32	65
2014	Full-time	44	3129
2014	Part-time	30	62

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	33	2509
2017	Part-time	24	65
2014	Full-time	30	3129
2014	Part-time	22	62

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	66	2509
2017	Part-time	56	65
2014	Full-time	67	3129
2014	Part-time	59	62

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	2509
2017	Part-time	32	65
2014	Full-time	46	3129
2014	Part-time	42	62

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	2509
2014	Full-time	7	3129
2014	Part-time	0	62

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	20	2509
2017	Part-time	16	65
2014	Full-time	16	3129

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	23	2509
2017	Part-time	9	65
2014	Full-time	22	3129
2014	Part-time	12	62

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	52	2509
2017	Part-time	38	65
2014	Full-time	52	3129
2014	Part-time	33	62

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	2509
2017	Part-time	33	65
2014	Full-time	36	3129
2014	Part-time	20	62

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	2509
2017	Part-time	17	65
2014	Full-time	15	3129
2014	Part-time	12	62

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	2508
2017	Part-time	55	64
2014	Full-time	44	3128
2014	Part-time	51	63

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	34	2508
2017	Part-time	29	64
2014	Full-time	32	3128
2014	Part-time	35	63

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	2508
2014	Full-time	8	3128

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	2508
2017	Part-time	14	64
2014	Full-time	27	3128
2014	Part-time	12	63

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	2508
2017	Part-time	13	64
2014	Full-time	16	3128
2014	Part-time	11	63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	2508
2017	Part-time	10	64
2014	Full-time	9	3128

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	21	2508
2017	Part-time	14	64
2014	Full-time	20	3128
2014	Part-time	14	63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	2508
2014	Full-time	12	3128
2014	Part-time	9	63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	2508
2017	Part-time	22	64
2014	Full-time	26	3128
2014	Part-time	30	63

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	2228
2017	Part-time	11	59
2014	Full-time	14	2852
2014	Part-time	10	62

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	2228
2017	Part-time	19	59
2014	Full-time	13	2852
2014	Part-time	18	62

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	2228
2017	Part-time	12	59
2014	Full-time	12	2852
2014	Part-time	12	62

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	2228
2017	Part-time	9	59
2014	Full-time	8	2852

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	2228
2017	Part-time	17	59
2014	Full-time	8	2852

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	2228
2017	Part-time	10	59
2014	Full-time	8	2852

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	2228
2017	Part-time	9	59
2014	Full-time	7	2852

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	2228
2017	Part-time	18	59
2014	Full-time	8	2852

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	2228
2017	Part-time	13	59
2014	Full-time	11	2852
2014	Part-time	10	62

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	30	2228
2017	Part-time	22	59
2014	Full-time	28	2852
2014	Part-time	21	62

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	2228
2014	Full-time	11	2852
2014	Part-time	16	62

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	50	2228
2017	Part-time	34	59
2014	Full-time	47	2852
2014	Part-time	41	62

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	2228
2017	Part-time	0	59
2014	Full-time	2	2852

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	2228
2017	Part-time	44	59
2014	Full-time	62	2852
2014	Part-time	53	62

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	2228

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	2228
2017	Part-time	14	59
2014	Full-time	14	2852
2014	Part-time	15	62

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	96	4	2503
2017	Part-time	92	8	65

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	19	21	14	21	12	4	33	41	8379
2017	Part-time	15	21	22	7	6	19	10	51	18	341
2014	Full-time	10	21	23	13	16	13	3	38	35	10537
2014	Part-time	10	24	19	8	9	21	9	49	23	341

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	27	20	14	19	5	1	44	34	8365
2017	Part-time	25	34	16	9	4	10	3	67	14	340
2014	Full-time	16	29	21	14	14	6	1	48	29	10522
2014	Part-time	19	38	20	10	5	9	1	62	16	341
2011	Full-time	20	37	18	12	9	3	0	60	22	11210
2011	Part-time	27	41	14	7	4	6	1	73	12	404

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	17	83	8352
2017	Part-time	6	94	337
2014	Full-time	15	85	10523
2014	Part-time	5	95	341

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	1153
2017	Part-time	66	16
2014	Full-time	44	1385
2014	Part-time	46	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	76	1153
2017	Part-time	64	16
2014	Full-time	75	1385
2014	Part-time	82	17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	1153
2014	Full-time	4	1385
2014	Part-time	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	1153
2017	Part-time	0	16
2014	Full-time	19	1385
2014	Part-time	0	17

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	1153
2014	Full-time	10	1385

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	1153
2014	Full-time	8	1385

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	1153
2017	Part-time	0	16
2014	Full-time	9	1385

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	1146
2017	Part-time	0	16
2014	Full-time	28	1387

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	19	1146
2014	Full-time	18	1387

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	1146
2017	Part-time	0	16
2014	Full-time	16	1387

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	1146
2014	Full-time	8	1387

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	20	1146
2014	Full-time	18	1387

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	37	1146
2014	Full-time	28	1387

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	1146
2014	Full-time	4	1387

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	1146
2017	Part-time	0	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	1146
2014	Full-time	8	1387
2014	Part-time	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	1146
2017	Part-time	0	16
2014	Full-time	11	1387

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	1146
2017	Part-time	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	1146
2017	Part-time	41	16
2014	Full-time	18	1387

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	1146
2017	Part-time	0	16
2014	Full-time	1	1387

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	1146
2014	Full-time	29	1387
2014	Part-time	34	17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	32	1153
2017	Part-time	41	16
2014	Full-time	27	1388

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	1153
2014	Full-time	19	1388

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	1153
2017	Part-time	0	16
2014	Full-time	7	1388
2014	Part-time	0	17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	1153
2014	Full-time	21	1388

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	1153
2014	Full-time	8	1388

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	1153
2014	Full-time	9	1388

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	1153
2017	Part-time	0	16
2014	Full-time	12	1388

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	1153
2014	Full-time	11	1388

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	1153
2017	Part-time	44	16
2014	Full-time	46	1388
2014	Part-time	39	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	1030
2014	Full-time	8	1257

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	1030
2014	Full-time	8	1257
2014	Part-time	0	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	1030
2014	Full-time	4	1257
2014	Part-time	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	1030
2017	Part-time	0	15
2014	Full-time	3	1257
2014	Part-time	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	1030
2014	Full-time	2	1257
2014	Part-time	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	1030
2014	Full-time	3	1257

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	1030
2017	Part-time	32	15
2014	Full-time	4	1257

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	1030
2014	Full-time	8	1257

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	1030
2014	Full-time	9	1257

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	1030
2014	Full-time	24	1257

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	1030
2017	Part-time	0	15
2014	Full-time	10	1257

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	1030
2014	Full-time	44	1257
2014	Part-time	36	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	1030
2017	Part-time	0	15
2014	Full-time	3	1257
2014	Part-time	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	63	1030
2017	Part-time	67	15
2014	Full-time	67	1257
2014	Part-time	55	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	1030
2017	Part-time	0	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	1030
2014	Full-time	14	1257

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	95	5	1158
2017	Part-time	79	21	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	22	27	8	12	16	4	41	25	8371
2017	Part-time	17	23	24	5	3	20	8	55	12	339
2014	Full-time	12	22	26	8	8	19	4	45	21	10543
2014	Part-time	15	20	22	4	2	28	9	55	10	341

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	30	24	9	11	8	1	52	22	8356
2017	Part-time	29	31	20	4	3	10	3	69	8	337
2014	Full-time	19	31	24	9	8	9	1	55	19	10527
2014	Part-time	23	32	21	4	2	15	3	67	7	340
2011	Full-time	25	40	18	8	5	4	0	68	14	11212
2011	Part-time	33	40	13	4	1	8	1	81	5	404

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	22	78	8363
2017	Part-time	22	78	340
2014	Full-time	19	81	10528
2014	Part-time	16	84	342

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	75	25	1735
2017	Part-time	83	17	66
2014	Full-time	73	27	1882
2014	Part-time	95	5	51

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	39	7	9	5	0	1	78	15	1316
2017	Part-time	36	37	10	6	0	7	3	82	7	55
2014	Full-time	42	35	8	10	6	0	0	77	15	1370
2014	Part-time	55	34	5	2	2	0	2	91	4	48

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	51	10	5	2	1	4	82	8	8379
2017	Part-time	14	37	19	9	2	7	13	63	14	340
2014	Full-time	24	53	12	5	1	1	4	81	7	10534
2014	Part-time	11	42	17	10	3	5	11	64	16	342
2011	Full-time	25	51	11	6	2	1	4	80	9	11227
2011	Part-time	13	35	11	10	3	6	21	66	19	404
2008	Full-time	26	50	9	7	3	1	4	80	10	8589
2008	Part-time	14	41	9	11	7	6	11	66	23	259

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	30	22	15	12	8	4	44	31	8359
2017	Part-time	7	22	24	8	7	17	15	42	22	338
2014	Full-time	10	31	23	14	9	8	4	47	26	10543
2014	Part-time	5	23	22	12	7	17	14	40	27	342
2011	Full-time	11	34	20	14	9	9	4	51	26	11227
2011	Part-time	9	18	19	9	4	20	21	45	23	403

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	37	15	7	5	5	4	70	14	8382
2017	Part-time	28	32	16	3	2	10	10	75	6	340
2014	Full-time	26	39	15	8	4	5	4	71	13	10539
2014	Part-time	24	35	15	4	1	8	12	74	6	341
2011	Full-time	27	37	14	8	5	5	4	71	14	11227
2011	Part-time	24	28	12	3	2	14	18	77	6	404
2008	Full-time	23	41	14	9	5	5	4	70	15	8577
2008	Part-time	24	37	11	2	3	16	8	79	6	259

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	32	17	12	11	6	4	55	26	8357
2017	Part-time	21	29	21	3	3	14	10	66	7	337
2014	Full-time	18	34	18	12	9	6	4	57	23	10532
2014	Part-time	15	35	18	5	3	12	12	66	11	341
2011	Full-time	20	35	16	11	9	6	4	60	22	11223
2011	Part-time	21	29	11	5	2	14	18	73	10	404
2008	Full-time	19	36	14	14	10	4	3	60	25	8580
2008	Part-time	27	29	13	9	3	11	9	69	15	257

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	31	12	9	10	1	0	69	20	8367
2017	Part-time	50	31	7	5	3	2	1	84	9	341

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	28	15	7	11	2	0	66	18	8373
2017	Part-time	50	28	12	4	4	3	0	80	8	341

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	40	17	13	13	2	0	56	26	8370
2017	Part-time	20	36	20	10	6	8	1	61	17	338

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	23	16	21	32	1	0	31	53	8371
2017	Part-time	15	36	18	15	12	3	2	53	28	337

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	17	17	17	33	0	1	32	51	8366
2017	Part-time	10	17	15	17	39	1	1	27	58	341

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	26	27	16	13	0	1	44	29	8349
2017	Part-time	24	27	27	14	6	2	2	52	20	340

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	30	23	12	9	1	3	54	22	8339
2017	Part-time	31	28	23	7	6	2	3	62	14	340

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	22	24	18	19	1	2	38	38	8354
2017	Part-time	26	23	22	13	10	3	2	52	25	340

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	25	15	8	6	1	8	68	15	8345
2017	Part-time	52	18	7	6	3	1	12	82	11	339

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	29	24	14	11	0	1	51	25	8343
2017	Part-time	36	27	19	9	6	1	2	65	15	336

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	28	25	15	11	1	1	47	27	8333
2017	Part-time	34	30	19	7	4	2	4	68	12	336

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	27	25	17	13	1	1	43	31	8339
2017	Part-time	28	36	17	9	6	2	2	67	16	336

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	30	22	15	12	1	1	51	27	8338
2017	Part-time	34	30	18	10	4	2	2	67	14	338

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	31	22	12	9	1	2	55	22	8316
2017	Part-time	31	29	19	13	4	2	2	63	17	337

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	27	19	11	8	0	1	62	19	8365
2017	Part-time	42	26	19	5	5	2	1	70	10	341

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	22	12	8	8	1	2	71	17	8361
2017	Part-time	63	18	8	3	3	2	3	85	6	341

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	34	15	8	6	0	1	71	14	8357
2017	Part-time	48	28	12	4	3	2	2	79	8	339

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	25	15	10	10	0	1	65	20	8360
2017	Part-time	63	20	7	4	2	2	2	86	7	338

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	16	8	3	2	1	25	83	7	8345
2017	Part-time	59	9	5	2	0	2	24	91	2	340

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	54	24	9	3	2	1	7	85	5	8297
2017	Part-time	68	15	7	1	1	2	7	90	2	338

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	64	17	7	4	4	1	5	85	8	8369
2017	Part-time	47	14	11	11	12	1	3	64	24	340

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	31	14	4	3	0	3	79	7	8362
2017	Part-time	55	24	11	3	2	1	3	83	5	341

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	21	40	19	12	0	0	28	32	8377
2017	Part-time	14	33	34	12	4	1	1	49	17	341

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	27	39	14	5	0	0	19	42	8348
2017	Part-time	6	18	35	22	15	1	2	39	25	337

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	23	20	12	18	3	1	24	76	8379
2017	Part-time	10	15	18	23	30	2	2	10	90	340

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	6059
2017	Part-time	51	292

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	38	6059
2017	Part-time	48	292

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	6059
2017	Part-time	26	292

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	6059
2017	Part-time	34	292

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	6059
2017	Part-time	9	292

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	34	6059
2017	Part-time	34	292

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	7	41	17	11	4	20	5858
2017	Part-time	3	43	25	12	4	13	286

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	6	17	16	17	35	2	8	25	58	6096
2017	Part-time	14	25	13	16	27	2	4	41	45	292

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	2	7	12	15	56	2	7	9	78	6098
2017	Part-time	4	9	12	18	47	3	7	14	72	292

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 100. Do you work full-time or part-time?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.