2017 Public Service Employee Survey Results by Theme for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - ST

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	37	35	16	7	4	73	11	121
2017	ST-02	52	29	10	5	5	81	10	20
2017	ST-03	54	25	21	0	0	79	0	36
2017	ST-04	30	40	14	11	4	71	15	50
2014	ST	34	40	16	6	4	74	10	172
2014	ST-02	41	30	11	8	11	70	19	37
2014	ST-03	44	38	16	2	0	82	2	46
2014	ST-04	26	44	19	7	4	70	11	75
2011	ST	43	45	6	3	3	88	6	192
2011	ST-02	47	45	4	2	2	93	4	55
2011	ST-03	42	42	9	3	5	84	8	79
2011	ST-04	37	49	7	5	2	85	7	41
2008	ST	44	40	9	7	0	84	7	195
2008	ST-02	36	44	11	9	0	80	9	64
2008	ST-03	55	33	7	5	0	88	5	82
2008	ST-04	36	47	6	11	0	83	11	36

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	30	33	16	12	9	63	21	121
2017	ST-02	38	38	5	10	10	76	19	20
2017	ST-03	41	32	16	11	0	73	11	36
2017	ST-04	24	34	14	13	14	59	27	50

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	57	28	11	3	1	86	4	120
2017	ST-02	57	29	10	0	5	86	5	20
2017	ST-03	59	30	11	0	0	89	0	36
2017	ST-04	58	27	11	4	0	85	4	49
2014	ST	65	26	8	0	1	91	2	172
2014	ST-02	68	24	3	3	3	92	5	37
2014	ST-03	71	23	6	0	0	94	0	46
2014	ST-04	58	29	12	0	1	87	1	75
2011	ST	67	28	4	1	1	95	2	193
2011	ST-02	76	24	0	0	0	100	0	55
2011	ST-03	65	25	6	1	3	90	4	79
2011	ST-04	60	36	5	0	0	95	0	42

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	50	34	10	5	2	0	84	6	119
2017	ST-02	67	19	5	5	5	0	86	10	20
2017	ST-03	59	30	11	0	0	0	89	0	36
2017	ST-04	44	37	11	6	2	0	81	8	48
2014	ST	53	33	8	3	2	1	86	5	172
2014	ST-02	54	32	8	3	3	0	86	5	37
2014	ST-03	60	36	4	0	0	0	96	0	46
2014	ST-04	47	31	12	5	3	1	80	8	75
2011	ST	54	36	4	4	2	0	90	6	191
2011	ST-02	58	38	0	4	0	0	96	4	55
2011	ST-03	55	33	4	4	4	0	88	8	78
2011	ST-04	44	37	12	7	0	0	80	7	41
2008	ST	55	38	5	2	1	0	93	3	196
2008	ST-02	50	44	5	2	0	0	94	2	64
2008	ST-03	60	35	1	2	1	0	95	4	82
2008	ST-04	56	31	11	3	0	0	86	3	36

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	32	30	19	15	4	0	0	62	19	121
2017	ST-02	62	19	5	5	10	0	0	81	14	20
2017	ST-03	50	20	9	21	0	0	0	70	21	36
2017	ST-04	20	40	23	10	6	0	0	61	16	50
2014	ST	36	39	11	8	5	1	1	77	13	172
2014	ST-02	41	38	5	11	3	3	0	81	14	37
2014	ST-03	55	32	12	2	0	0	0	86	2	46
2014	ST-04	28	44	10	10	7	0	1	73	17	75
2011	ST	35	36	16	7	6	1	1	71	13	193
2011	ST-02	47	36	11	0	5	0	0	84	5	55
2011	ST-03	39	30	13	8	8	1	1	71	16	79
2011	ST-04	19	36	26	12	7	0	0	55	19	42

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	35	29	20	13	3	0	64	16	121
2017	ST-02	52	24	10	5	10	0	76	14	20
2017	ST-03	48	25	9	18	0	0	73	18	36
2017	ST-04	26	35	26	8	4	0	62	12	50
2014	ST	36	39	13	6	5	1	76	11	172
2014	ST-02	43	35	3	16	3	0	78	19	37
2014	ST-03	50	41	8	2	0	0	90	2	46
2014	ST-04	29	37	21	4	7	1	67	11	75
2011	ST	34	38	15	7	7	0	72	13	193
2011	ST-02	49	36	7	2	5	0	85	7	55
2011	ST-03	38	32	15	6	9	0	70	15	79
2011	ST-04	17	38	26	12	7	0	55	19	42
2008	ST	42	38	11	7	2	0	80	9	196
2008	ST-02	41	44	8	6	2	0	84	8	64
2008	ST-03	51	33	9	5	2	0	84	7	82
2008	ST-04	31	42	17	8	3	0	72	11	36

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	26	31	15	17	5	4	2	61	24	120
2017	ST-02	33	14	24	0	14	5	10	55	17	20
2017	ST-03	48	23	11	11	2	5	0	74	14	36
2017	ST-04	16	42	12	23	4	0	2	60	27	49
2014	ST	38	33	14	4	7	3	1	74	12	171
2014	ST-02	36	25	14	11	8	6	0	65	21	36
2014	ST-03	49	31	13	4	0	4	0	83	4	46
2014	ST-04	35	37	15	3	10	0	1	73	13	75
2011	ST	34	29	17	9	9	3	0	64	19	193
2011	ST-02	44	22	13	9	9	4	0	68	19	55
2011	ST-03	43	22	11	6	14	4	0	67	21	79
2011	ST-04	14	43	26	12	5	0	0	57	17	42
2008	ST	43	24	10	9	7	5	2	72	17	196
2008	ST-02	48	25	6	5	6	8	2	81	12	64
2008	ST-03	46	26	12	5	6	4	1	76	12	82
2008	ST-04	31	25	11	17	11	3	3	59	29	36

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	40	31	15	8	6	0	0	71	14	121
2017	ST-02	48	33	10	5	5	0	0	81	10	20
2017	ST-03	41	27	16	16	0	0	0	68	16	36
2017	ST-04	34	32	18	7	8	0	0	67	15	50
2014	ST	37	31	18	6	6	1	1	69	12	172
2014	ST-02	51	19	11	8	11	0	0	70	19	37
2014	ST-03	52	31	11	4	3	0	0	82	7	46
2014	ST-04	27	35	22	7	5	1	1	64	13	75
2011	ST	40	32	13	8	5	3	1	74	13	192
2011	ST-02	50	31	11	4	2	2	0	83	6	54
2011	ST-03	47	27	8	6	8	4	1	77	15	79
2011	ST-04	24	33	17	19	5	2	0	59	24	42
2008	ST	48	27	10	8	4	4	1	78	12	196
2008	ST-02	56	22	3	8	2	9	0	86	10	64
2008	ST-03	48	29	11	6	2	2	1	80	9	82
2008	ST-04	36	28	19	11	6	0	0	64	17	36

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	39	30	13	10	7	1	0	70	17	121
2017	ST-02	43	38	5	5	10	0	0	81	14	20
2017	ST-03	34	30	18	11	7	0	0	64	18	36
2017	ST-04	40	24	14	11	8	2	0	66	20	50
2014	ST	34	36	8	11	9	1	1	71	21	172
2014	ST-02	43	19	0	14	22	0	3	64	36	37
2014	ST-03	52	21	12	11	5	0	0	73	16	46
2014	ST-04	27	42	10	13	5	1	1	71	19	75
2011	ST	35	39	9	10	5	1	2	75	16	191
2011	ST-02	46	33	7	11	2	0	0	80	13	54
2011	ST-03	38	31	6	13	6	1	4	73	20	78
2011	ST-04	21	52	10	10	7	0	0	74	17	42
2008	ST	38	33	11	10	8	0	0	71	18	196
2008	ST-02	42	34	6	6	11	0	0	77	17	64
2008	ST-03	41	30	13	11	4	0	0	72	15	82
2008	ST-04	28	39	14	8	11	0	0	67	19	36

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	45	28	17	6	3	0	0	74	10	120
2017	ST-02	60	25	5	0	10	0	0	85	10	19
2017	ST-03	50	23	14	14	0	0	0	73	14	36
2017	ST-04	40	28	21	6	4	0	0	69	10	50
2014	ST	39	32	15	5	6	1	1	73	12	172
2014	ST-02	59	16	8	8	8	0	0	76	16	37
2014	ST-03	49	30	15	2	0	2	3	83	2	46
2014	ST-04	31	33	19	7	8	0	1	66	15	75

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	25	30	21	7	10	5	2	59	19	121
2017	ST-02	52	29	10	0	5	5	0	85	5	20
2017	ST-03	39	25	7	14	9	7	0	68	24	36
2017	ST-04	18	28	30	4	10	6	3	51	16	50
2014	ST	28	37	17	6	8	3	1	68	14	172
2014	ST-02	49	32	5	8	5	0	0	81	14	37
2014	ST-03	52	25	14	4	0	6	0	81	4	46
2014	ST-04	14	43	23	5	10	3	1	60	16	75
2011	ST	35	30	15	6	10	3	1	68	17	192
2011	ST-02	44	42	7	2	4	2	0	87	6	55
2011	ST-03	44	22	12	5	12	6	0	70	18	78
2011	ST-04	19	36	21	7	17	0	0	55	24	42

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	27	22	22	15	12	2	1	50	28	121
2017	ST-02	57	19	14	0	10	0	0	76	10	20
2017	ST-03	41	20	23	7	9	0	0	61	16	36
2017	ST-04	20	16	28	20	10	4	1	38	32	50
2014	ST	21	36	18	15	8	2	1	59	23	172
2014	ST-02	38	35	8	14	5	0	0	73	19	37
2014	ST-03	38	33	14	12	0	2	2	73	12	46
2014	ST-04	10	37	23	18	10	1	1	48	28	75
2011	ST	30	33	14	11	9	2	0	65	21	193
2011	ST-02	40	44	5	5	5	0	0	84	11	55
2011	ST-03	38	16	18	15	9	4	0	57	25	79
2011	ST-04	12	45	17	12	12	2	0	59	24	42
2008	ST	39	32	12	10	6	1	1	72	17	195
2008	ST-02	42	36	11	6	3	0	2	79	10	64
2008	ST-03	44	34	9	7	5	1	0	79	12	82
2008	ST-04	23	26	23	20	9	0	0	49	29	35

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	19	21	24	20	13	2	1	42	34	121
2017	ST-02	38	38	14	0	10	0	0	76	10	20
2017	ST-03	32	23	14	27	5	0	0	55	32	36
2017	ST-04	14	16	32	22	12	2	1	31	35	50
2014	ST	21	33	16	19	8	1	1	55	28	172
2014	ST-02	38	30	5	19	8	0	0	68	27	37
2014	ST-03	39	30	9	17	0	4	2	73	18	46
2014	ST-04	9	36	23	21	10	0	1	45	31	75
2011	ST	23	36	19	11	7	4	0	61	19	191
2011	ST-02	31	47	7	7	4	4	0	81	11	55
2011	ST-03	25	29	19	13	8	6	0	58	22	79
2011	ST-04	12	37	32	7	10	2	0	50	18	41
2008	ST	25	42	13	11	4	4	1	70	16	194
2008	ST-02	27	39	19	8	2	5	2	70	10	64
2008	ST-03	31	47	10	7	1	4	0	81	9	81
2008	ST-04	11	43	14	17	11	3	0	56	29	35

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	20	18	19	18	17	7	1	41	38	120
2017	ST-02	38	14	33	0	10	5	0	55	10	20
2017	ST-03	27	18	11	16	18	7	2	50	38	36
2017	ST-04	16	16	24	18	16	8	1	36	38	50
2014	ST	17	31	18	15	12	6	1	52	29	172
2014	ST-02	27	22	19	11	14	8	0	53	26	37
2014	ST-03	37	33	11	8	2	10	0	77	11	46
2014	ST-04	7	31	21	21	14	4	1	41	37	75
2011	ST	20	26	21	12	15	4	1	49	28	191
2011	ST-02	24	40	16	4	13	2	2	66	17	55
2011	ST-03	27	15	19	15	16	6	1	45	34	79
2011	ST-04	12	24	34	12	12	5	0	38	26	41
2008	ST	19	30	21	9	7	11	2	57	19	195
2008	ST-02	20	27	19	11	6	16	2	57	21	64
2008	ST-03	24	39	16	5	5	9	2	71	11	82
2008	ST-04	9	20	34	11	11	14	0	33	27	35

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	19	29	18	13	20	2	1	49	33	121
2017	ST-02	29	38	10	0	19	5	0	70	20	20
2017	ST-03	32	23	11	14	21	0	0	55	34	36
2017	ST-04	14	24	24	16	18	2	1	40	35	50
2014	ST	16	31	19	22	10	1	1	48	33	172
2014	ST-02	27	38	11	19	5	0	0	65	24	37
2014	ST-03	26	36	13	18	4	2	2	64	22	46
2014	ST-04	7	27	26	25	14	0	1	34	39	75
2011	ST	20	32	20	15	10	3	0	53	26	192
2011	ST-02	25	35	18	15	7	0	0	60	22	55
2011	ST-03	24	20	20	16	14	5	0	47	32	79
2011	ST-04	12	41	24	12	7	2	0	55	20	41
2008	ST	21	41	12	17	6	2	1	64	24	195
2008	ST-02	17	39	14	22	5	2	2	58	27	64
2008	ST-03	27	42	9	16	2	4	0	72	19	81
2008	ST-04	14	42	17	14	14	0	0	56	28	36

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	23	34	17	14	13	0	0	57	26	121
2017	ST-02	43	24	19	5	10	0	0	67	14	20
2017	ST-03	32	29	9	30	0	0	0	61	30	36
2017	ST-04	18	40	19	4	18	0	0	59	22	50
2014	ST	20	40	16	13	10	0	1	61	23	172
2014	ST-02	30	32	3	19	16	0	0	62	35	37
2014	ST-03	35	42	14	7	3	0	0	77	10	46
2014	ST-04	11	44	19	14	10	0	1	57	24	75
2011	ST	24	45	10	12	8	1	1	69	21	193
2011	ST-02	33	44	11	7	5	0	0	76	13	55
2011	ST-03	29	39	9	13	9	0	1	69	22	79
2011	ST-04	7	52	5	19	14	2	0	61	34	42

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	28	44	12	10	5	73	15	121
2017	ST-02	52	38	0	5	5	90	10	20
2017	ST-03	34	36	11	16	2	70	18	36
2017	ST-04	24	46	12	9	8	71	17	50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	13	14	27	13	19	10	4	30	38	121
2017	ST-02	14	24	10	10	10	29	5	57	29	20
2017	ST-03	18	16	32	7	7	18	2	43	17	36
2017	ST-04	12	10	30	16	22	4	5	24	42	50
2014	ST	9	23	21	18	17	9	2	37	40	172
2014	ST-02	8	35	16	5	16	14	5	53	27	37
2014	ST-03	17	26	18	8	13	17	2	52	26	46
2014	ST-04	6	21	24	24	19	4	1	29	46	75

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	33	35	11	12	9	0	0	68	21	120
2017	ST-02	52	29	5	0	14	0	0	81	14	20
2017	ST-03	34	27	14	25	0	0	0	61	25	36
2017	ST-04	27	39	12	11	10	0	0	66	22	49
2014	ST	29	33	19	10	6	1	1	64	16	172
2014	ST-02	35	22	27	5	11	0	0	57	16	37
2014	ST-03	45	35	10	8	3	0	0	79	11	46
2014	ST-04	22	36	21	13	5	1	1	60	19	75
2011	ST	31	42	13	8	6	1	0	73	14	192
2011	ST-02	43	39	11	4	2	2	0	83	6	54
2011	ST-03	34	37	11	10	8	0	0	71	18	79
2011	ST-04	19	50	10	12	10	0	0	69	21	42
2008	ST	39	33	9	12	7	0	0	72	19	196
2008	ST-02	41	33	8	8	11	0	0	73	19	64
2008	ST-03	41	34	10	11	4	0	0	76	15	82
2008	ST-04	36	31	8	17	8	0	0	67	25	36

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	ST	0	57	8	24	0	11	0	64	27	13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	15	31	22	12	13	3	3	50	27	120
2017	ST-02	24	29	5	5	14	10	14	69	25	20
2017	ST-03	23	32	23	11	9	2	0	56	21	36
2017	ST-04	14	27	27	12	14	2	3	43	28	49
2014	ST	12	41	18	16	6	4	4	57	23	172
2014	ST-02	22	35	11	11	5	3	14	68	19	37
2014	ST-03	14	45	23	11	2	4	2	62	14	46
2014	ST-04	9	40	20	17	8	4	1	52	27	75
2011	ST	17	30	17	18	11	2	6	50	31	193
2011	ST-02	22	38	13	15	2	2	9	67	18	55
2011	ST-03	20	25	15	18	15	1	5	49	35	79
2011	ST-04	7	33	17	19	19	2	2	43	40	42
2008	ST	22	33	12	18	4	4	7	61	25	196
2008	ST-02	25	30	14	11	3	6	11	66	17	64
2008	ST-03	23	33	7	26	2	4	5	61	31	82
2008	ST-04	17	42	17	14	8	0	3	60	23	36

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	15	25	20	16	11	8	5	47	31	121
2017	ST-02	24	5	14	14	10	24	10	43	36	20
2017	ST-03	25	16	18	16	11	9	5	47	32	36
2017	ST-04	12	32	24	14	10	2	5	48	26	50
2014	ST	13	29	22	19	7	5	4	47	29	172
2014	ST-02	19	32	16	14	3	5	11	61	19	37
2014	ST-03	23	27	20	12	4	11	4	58	19	46
2014	ST-04	8	31	24	22	11	3	1	40	34	75
2011	ST	17	22	19	13	16	7	5	45	34	193
2011	ST-02	20	22	25	9	7	11	5	50	20	55
2011	ST-03	22	18	16	14	19	6	5	44	37	79
2011	ST-04	10	24	10	21	26	7	2	37	53	42
2008	ST	24	25	11	17	8	7	8	57	30	195
2008	ST-02	25	22	8	19	9	6	11	57	34	64
2008	ST-03	26	24	13	18	5	9	5	58	27	82
2008	ST-04	14	29	14	14	14	9	6	50	33	35

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	31	35	13	13	7	0	0	66	21	120
2017	ST-02	40	35	15	10	0	0	0	75	10	19
2017	ST-03	45	20	14	11	9	0	0	66	21	36
2017	ST-04	24	41	12	14	8	0	0	66	22	50
2014	ST	35	37	13	8	7	0	0	73	14	172
2014	ST-02	38	35	11	5	11	0	0	73	16	37
2014	ST-03	40	29	14	16	2	0	0	69	18	46
2014	ST-04	34	41	13	5	7	0	0	75	12	75
2011	ST	35	43	7	8	6	1	1	79	14	193
2011	ST-02	38	44	5	5	5	2	0	83	11	55
2011	ST-03	41	38	6	8	6	0	1	79	14	79
2011	ST-04	26	48	12	7	7	0	0	74	14	42
2008	ST	32	43	10	12	3	0	1	75	15	196
2008	ST-02	41	34	11	11	3	0	0	75	14	64
2008	ST-03	30	45	9	12	2	0	1	77	15	82
2008	ST-04	17	56	11	17	0	0	0	72	17	36

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	38	45	13	1	3	0	0	83	4	121
2017	ST-02	52	33	5	0	10	0	0	86	10	20
2017	ST-03	50	30	21	0	0	0	0	79	0	36
2017	ST-04	30	52	14	0	4	0	0	82	4	50
2014	ST	39	42	11	4	3	1	0	82	7	172
2014	ST-02	38	41	11	5	5	0	0	78	11	37
2014	ST-03	54	36	5	2	2	0	2	91	4	46
2014	ST-04	32	46	14	5	3	0	0	78	8	75
2011	ST	45	37	5	9	3	1	1	83	12	192
2011	ST-02	51	40	2	5	2	0	0	91	7	55
2011	ST-03	46	30	6	10	6	1	0	77	17	79
2011	ST-04	36	43	7	12	0	0	2	80	12	42
2008	ST	44	41	11	4	1	0	0	85	5	196
2008	ST-02	39	41	14	6	0	0	0	80	6	64
2008	ST-03	51	39	6	2	1	0	0	90	4	82
2008	ST-04	39	39	17	3	3	0	0	78	6	36

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	47	40	8	2	3	0	87	5	121
2017	ST-02	62	24	10	0	5	0	86	5	20
2017	ST-03	59	32	9	0	0	0	91	0	36
2017	ST-04	38	47	8	2	4	0	86	6	50
2014	ST	43	40	10	4	2	1	84	6	172
2014	ST-02	46	35	3	8	8	0	81	16	37
2014	ST-03	54	40	6	0	0	0	94	0	46
2014	ST-04	36	44	14	5	1	0	80	6	75
2011	ST	54	31	7	6	2	0	85	8	193
2011	ST-02	58	35	2	5	0	0	93	5	55
2011	ST-03	56	24	9	6	5	0	80	11	79
2011	ST-04	43	38	10	10	0	0	81	10	42
2008	ST	51	39	5	5	0	0	90	5	196
2008	ST-02	42	48	3	6	0	0	91	6	64
2008	ST-03	57	33	4	6	0	0	90	6	82
2008	ST-04	50	39	8	3	0	0	89	3	36

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	22	33	22	11	9	4	0	57	21	121
2017	ST-02	38	14	24	10	14	0	0	52	24	20
2017	ST-03	27	23	11	18	5	16	0	59	27	36
2017	ST-04	20	38	20	11	10	0	0	59	21	50
2014	ST	20	34	20	13	10	3	1	56	23	172
2014	ST-02	30	16	16	11	22	5	0	49	34	37
2014	ST-03	39	22	18	12	6	4	0	63	18	46
2014	ST-04	9	45	22	15	7	1	1	55	22	75
2011	ST	29	33	12	13	10	2	1	63	24	193
2011	ST-02	36	36	13	5	5	4	0	75	11	55
2011	ST-03	32	28	9	15	15	1	0	60	31	79
2011	ST-04	19	40	14	14	10	0	2	61	24	42
2008	ST	31	36	14	11	5	2	2	68	17	196
2008	ST-02	36	31	14	9	8	2	0	68	17	64
2008	ST-03	32	37	15	9	4	1	4	72	13	82
2008	ST-04	22	36	19	19	3	0	0	58	22	36

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	11	22	17	14	20	5	11	39	41	121
2017	ST-02	19	14	5	14	33	0	14	39	55	20
2017	ST-03	14	11	11	14	34	7	9	30	57	36
2017	ST-04	10	24	22	15	12	4	12	41	33	50
2014	ST	10	20	15	17	30	4	6	32	52	172
2014	ST-02	8	14	14	5	43	5	11	26	58	37
2014	ST-03	20	19	9	19	23	4	7	43	47	46
2014	ST-04	7	22	17	20	28	3	3	31	51	75
2011	ST	7	14	19	20	32	2	7	23	56	193
2011	ST-02	2	20	16	15	36	2	9	24	57	55
2011	ST-03	14	8	11	20	34	3	10	25	62	79
2011	ST-04	5	19	24	21	31	0	0	24	52	42
2008	ST	9	26	15	18	22	3	7	39	44	196
2008	ST-02	11	28	6	17	30	6	2	42	51	64
2008	ST-03	12	22	16	18	18	2	11	39	42	82
2008	ST-04	0	33	31	19	17	0	0	33	36	36

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	23	44	10	13	10	0	0	67	23	120
2017	ST-02	38	43	10	5	5	0	0	81	10	20
2017	ST-03	32	34	16	16	2	0	0	66	18	36
2017	ST-04	19	45	8	10	18	0	0	64	28	49
2014	ST	25	43	14	8	9	0	1	69	17	172
2014	ST-02	32	38	8	3	19	0	0	70	22	37
2014	ST-03	44	33	14	8	2	0	0	76	10	46
2014	ST-04	15	47	16	11	9	0	1	63	20	75
2011	ST	35	36	10	11	7	1	1	71	18	193
2011	ST-02	47	31	5	15	2	0	0	78	16	55
2011	ST-03	34	37	6	10	11	1	0	72	22	79
2011	ST-04	17	45	21	10	5	0	2	63	15	42

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	28	40	11	16	4	0	69	20	119
2017	ST-02	38	43	0	10	10	0	81	19	20
2017	ST-03	32	34	14	20	0	0	66	20	36
2017	ST-04	29	40	9	17	4	0	69	21	48
2014	ST	28	46	15	5	6	1	74	11	172
2014	ST-02	43	27	8	3	19	0	70	22	37
2014	ST-03	35	44	15	4	2	0	79	6	46
2014	ST-04	20	50	20	5	3	1	71	8	75

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	32	36	17	9	7	0	68	15	120
2017	ST-02	48	29	14	5	5	0	76	10	20
2017	ST-03	50	18	20	7	5	0	68	11	36
2017	ST-04	29	37	15	8	10	0	66	19	49
2014	ST	35	39	11	9	5	1	75	14	172
2014	ST-02	54	22	3	8	14	0	76	22	37
2014	ST-03	48	31	15	5	0	2	80	5	46
2014	ST-04	23	46	14	12	4	1	70	16	75
2011	ST	45	38	10	4	3	1	83	7	193
2011	ST-02	55	36	5	2	2	0	91	4	55
2011	ST-03	47	34	9	5	4	1	82	9	79
2011	ST-04	33	45	17	2	2	0	79	5	42

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	20	32	26	13	6	3	1	54	19	121
2017	ST-02	38	43	0	14	5	0	0	81	19	20
2017	ST-03	27	23	30	11	0	7	2	55	13	36
2017	ST-04	18	33	28	14	4	2	0	53	19	50

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	42	34	16	8	1	0	0	75	9	121
2017	ST-02	57	33	5	5	0	0	0	90	5	20
2017	ST-03	61	25	5	9	0	0	0	86	9	36
2017	ST-04	33	38	20	6	2	0	0	72	8	50
2014	ST	45	29	13	8	4	0	1	75	12	172
2014	ST-02	57	22	5	8	8	0	0	78	16	37
2014	ST-03	62	27	6	2	2	0	2	90	4	46
2014	ST-04	36	33	17	11	3	0	0	69	14	75
2011	ST	49	33	5	9	4	1	0	82	13	192
2011	ST-02	55	33	5	5	2	0	0	87	7	55
2011	ST-03	58	24	4	8	5	1	0	83	13	79
2011	ST-04	32	41	5	17	5	0	0	73	22	41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	29	20	14	9	11	1	17	60	24	121
2017	ST-02	52	10	0	10	10	0	19	77	23	20
2017	ST-03	34	9	18	9	5	0	25	58	18	36
2017	ST-04	22	22	16	6	16	2	15	54	27	50
2014	ST	28	26	17	6	10	2	11	63	18	172
2014	ST-02	38	16	16	3	14	3	11	63	19	37
2014	ST-03	36	25	6	6	9	3	15	75	18	46
2014	ST-04	24	28	23	7	8	0	11	58	16	75
2011	ST	35	22	11	6	12	2	10	66	21	192
2011	ST-02	35	31	9	4	7	5	9	77	13	55
2011	ST-03	38	20	8	11	11	1	10	66	26	79
2011	ST-04	29	12	22	2	17	0	17	50	24	41
2008	ST	38	24	11	6	7	1	13	72	15	196
2008	ST-02	41	23	9	6	11	0	9	71	19	64
2008	ST-03	43	26	7	4	4	1	16	82	9	82
2008	ST-04	31	22	17	8	8	3	11	61	19	36

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	52	26	9	6	4	1	1	80	11	121
2017	ST-02	62	24	5	10	0	0	0	86	10	20
2017	ST-03	66	23	7	5	0	0	0	89	5	36
2017	ST-04	45	26	10	8	6	2	2	75	15	50
2014	ST	54	27	13	3	2	1	1	83	4	172
2014	ST-02	70	24	3	0	3	0	0	95	3	37
2014	ST-03	51	34	11	2	2	0	0	85	4	46
2014	ST-04	51	27	15	4	1	0	1	79	6	75
2011	ST	45	36	14	3	3	0	0	81	5	193
2011	ST-02	35	47	13	2	4	0	0	82	5	55
2011	ST-03	59	23	14	3	1	0	0	82	4	79
2011	ST-04	40	38	14	5	2	0	0	79	7	42
2008	ST	47	34	13	3	2	0	1	82	5	195
2008	ST-02	56	22	19	2	2	0	0	78	3	64
2008	ST-03	46	40	9	2	2	0	0	87	5	82
2008	ST-04	31	43	17	3	3	0	3	76	6	35

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	35	24	16	5	4	5	10	70	11	119
2017	ST-02	45	20	5	5	0	5	20	87	7	19
2017	ST-03	38	29	7	7	5	12	2	78	14	35
2017	ST-04	26	27	22	6	6	4	8	61	14	50
2014	ST	35	21	18	5	7	4	10	65	14	172
2014	ST-02	38	35	3	8	3	3	11	84	13	37
2014	ST-03	45	11	21	0	0	11	13	73	0	46
2014	ST-04	30	22	23	7	9	1	8	57	17	75
2011	ST	40	20	11	6	9	6	7	70	17	193
2011	ST-02	51	20	5	9	5	7	2	78	16	55
2011	ST-03	44	20	9	1	9	6	10	77	12	79
2011	ST-04	29	10	29	10	12	5	7	43	24	42

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	ST	18	52	30	121
2017	ST-02	24	52	24	20
2017	ST-03	16	52	32	36
2017	ST-04	18	49	32	50
2014	ST	19	53	28	170
2014	ST-02	14	46	41	37
2014	ST-03	20	56	25	46
2014	ST-04	18	56	26	73
2011	ST	19	51	31	193
2011	ST-02	20	55	25	55
2011	ST-03	19	53	28	79
2011	ST-04	17	43	40	42

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	ST	53	18	9	0	3	18	21
2014	ST	61	18	12	6	9999	3	32
2014	ST-03	59	10	20	0	9999	10	10
2014	ST-04	64	24	5	8	9999	0	13
2011	ST	50	17	31	0	9999	3	36
2011	ST-02	36	27	27	0	9999	9	11
2011	ST-03	47	13	40	0	9999	0	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	43	36	12	7	3	0	79	9	121
2017	ST-02	52	24	14	5	5	0	76	10	20
2017	ST-03	45	41	11	2	0	0	86	2	36
2017	ST-04	44	28	14	9	4	0	73	13	50
2014	ST	42	42	12	2	2	1	84	4	171
2014	ST-02	51	24	16	5	3	0	76	8	37
2014	ST-03	47	41	9	2	0	2	89	2	46
2014	ST-04	35	49	13	1	1	0	84	3	74
2011	ST	41	46	9	2	3	0	86	5	192
2011	ST-02	53	44	2	0	2	0	96	2	55
2011	ST-03	46	38	10	4	3	0	84	6	79
2011	ST-04	17	61	15	2	5	0	78	7	41
2008	ST	47	39	11	2	0	1	87	2	196
2008	ST-02	44	41	14	2	0	0	84	2	64
2008	ST-03	50	40	6	2	0	1	91	2	82
2008	ST-04	53	33	8	3	0	3	89	3	36

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	19	37	22	16	6	0	0	56	21	119
2017	ST-02	43	43	0	10	5	0	0	86	14	20
2017	ST-03	26	30	35	5	5	0	0	56	9	35
2017	ST-04	14	37	22	21	6	0	0	52	27	49
2014	ST	23	39	14	15	6	2	1	64	22	172
2014	ST-02	41	24	14	14	5	0	3	67	19	37
2014	ST-03	41	35	11	12	0	2	0	77	12	46
2014	ST-04	10	45	14	21	9	0	1	56	30	75
2011	ST	33	40	12	9	4	2	0	75	13	193
2011	ST-02	44	45	4	4	4	0	0	89	7	55
2011	ST-03	37	38	10	9	4	3	0	77	13	79
2011	ST-04	19	38	19	14	7	2	0	59	22	42

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	10	23	33	19	12	2	1	32	34	120
2017	ST-02	5	19	24	19	33	0	0	52	24	20
2017	ST-03	9	23	30	23	11	5	0	36	33	36
2017	ST-04	10	20	38	17	10	2	2	28	32	50
2014	ST	7	22	37	19	11	1	3	31	30	172
2014	ST-02	11	11	32	19	22	3	3	43	23	37
2014	ST-03	7	18	30	31	15	0	0	46	25	46
2014	ST-04	4	29	42	16	5	0	4	22	34	75
2011	ST	11	20	35	19	8	0	7	28	34	192
2011	ST-02	13	9	40	24	11	0	4	36	23	55
2011	ST-03	10	23	28	18	9	0	13	30	38	79
2011	ST-04	10	31	38	14	5	0	2	20	41	42
2008	ST	5	25	35	20	12	0	3	34	31	196
2008	ST-02	3	19	36	22	19	0	2	41	22	64
2008	ST-03	4	28	35	17	11	0	5	29	33	82
2008	ST-04	14	28	31	22	6	0	0	28	42	36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	10	20	30	22	12	3	4	36	32	118
2017	ST-02	10	0	15	30	40	0	5	74	11	19
2017	ST-03	9	21	18	29	16	7	0	49	32	36
2017	ST-04	6	27	41	13	6	0	6	21	35	49
2014	ST	11	19	31	17	17	2	3	36	31	172
2014	ST-02	11	16	16	24	27	3	3	54	29	37
2014	ST-03	6	12	25	25	30	2	0	56	18	46
2014	ST-04	12	22	38	15	8	1	4	24	36	75
2011	ST	10	14	28	21	16	1	10	42	27	192
2011	ST-02	4	9	38	24	16	0	9	44	14	55
2011	ST-03	16	9	20	13	24	0	18	45	31	79
2011	ST-04	10	26	26	31	7	0	0	38	36	42
2008	ST	7	13	24	26	24	1	5	54	21	194
2008	ST-02	6	8	22	32	27	0	5	62	15	63
2008	ST-03	7	9	29	20	30	0	5	53	17	82
2008	ST-04	9	23	17	34	11	3	3	48	33	35

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	10	27	32	17	8	2	5	27	39	120
2017	ST-02	5	19	10	29	29	5	5	63	26	20
2017	ST-03	7	20	23	32	9	5	5	45	30	36
2017	ST-04	8	33	43	5	4	0	6	10	44	49
2014	ST	12	23	26	19	13	1	5	35	38	171
2014	ST-02	3	19	27	22	24	3	3	49	23	37
2014	ST-03	9	23	26	17	22	2	2	40	33	46
2014	ST-04	14	28	24	20	5	0	8	28	46	74
2011	ST	12	18	30	17	12	2	10	33	34	192
2011	ST-02	7	16	33	24	11	2	7	38	26	55
2011	ST-03	14	15	22	14	18	0	18	38	35	79
2011	ST-04	14	19	40	12	5	5	5	18	37	42
2008	ST	8	11	33	25	16	1	6	44	21	193
2008	ST-02	6	13	29	32	17	0	3	51	20	63
2008	ST-03	9	6	39	23	16	0	7	42	16	82
2008	ST-04	12	18	26	24	15	3	3	41	31	34

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	9	9	25	31	21	2	4	55	18	119
2017	ST-02	0	0	29	33	38	0	0	71	0	20
2017	ST-03	9	9	18	32	27	5	0	62	19	36
2017	ST-04	6	11	25	31	17	2	8	53	19	48
2014	ST	4	12	33	27	18	3	4	48	16	171
2014	ST-02	3	5	22	32	32	3	3	69	9	37
2014	ST-03	4	6	28	32	27	2	2	61	10	46
2014	ST-04	3	18	37	25	9	3	6	37	22	74
2011	ST	6	12	31	25	18	2	7	47	19	191
2011	ST-02	2	7	33	27	24	2	5	55	10	55
2011	ST-03	8	10	27	20	23	0	13	49	20	79
2011	ST-04	7	15	37	32	7	2	0	40	23	41
2008	ST	3	9	28	31	26	0	4	59	12	195
2008	ST-02	5	8	22	35	30	0	0	65	13	63
2008	ST-03	1	10	28	29	26	0	6	58	12	82
2008	ST-04	3	8	42	25	19	0	3	46	11	36

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	16	18	16	29	16	0	5	47	36	119
2017	ST-02	5	5	5	33	43	0	10	84	11	20
2017	ST-03	11	11	20	32	23	0	2	56	23	36
2017	ST-04	19	23	17	25	9	0	6	37	45	48
2014	ST	13	23	28	19	12	2	3	33	38	171
2014	ST-02	5	8	30	27	24	3	3	54	14	37
2014	ST-03	10	19	23	23	24	2	0	48	29	46
2014	ST-04	14	31	28	18	4	1	4	23	47	74
2011	ST	10	19	28	16	18	0	8	37	32	193
2011	ST-02	7	9	33	20	22	0	9	46	18	55
2011	ST-03	5	23	22	11	25	0	14	43	32	79
2011	ST-04	17	26	26	24	7	0	0	31	43	42
2008	ST	9	14	31	21	20	1	5	43	24	193
2008	ST-02	5	11	28	31	21	2	2	54	17	61
2008	ST-03	9	16	34	15	21	0	6	38	26	82
2008	ST-04	17	14	39	14	14	0	3	29	31	36

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	12	17	30	16	18	4	5	36	31	120
2017	ST-02	10	19	14	0	43	5	10	50	33	20
2017	ST-03	16	11	27	20	18	5	2	41	29	36
2017	ST-04	8	19	37	14	15	0	6	32	29	49
2014	ST	13	15	31	18	17	2	5	37	30	172
2014	ST-02	14	14	27	14	24	3	5	41	29	37
2014	ST-03	17	8	25	17	25	2	7	46	27	46
2014	ST-04	12	19	32	22	9	1	4	33	33	75
2011	ST	15	22	29	13	12	2	8	27	40	192
2011	ST-02	9	18	45	9	13	2	4	23	29	55
2011	ST-03	20	16	25	8	14	3	14	26	44	79
2011	ST-04	10	33	19	24	10	0	5	35	45	42
2008	ST	10	27	24	16	15	1	7	34	39	194
2008	ST-02	8	27	30	14	17	0	3	33	36	63
2008	ST-03	7	27	27	16	16	0	7	34	37	82
2008	ST-04	20	31	6	20	11	3	9	35	58	35

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	12	17	31	18	14	1	6	35	32	120
2017	ST-02	5	10	14	29	33	5	5	68	16	20
2017	ST-03	9	14	36	18	20	0	2	39	23	36
2017	ST-04	14	23	31	12	9	0	10	24	41	49
2014	ST	9	18	31	22	12	4	6	37	29	172
2014	ST-02	8	14	24	22	22	8	3	48	24	37
2014	ST-03	4	25	21	21	21	4	4	46	31	46
2014	ST-04	11	17	34	23	5	1	8	31	31	75

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	32	35	16	9	7	1	0	68	16	120
2017	ST-02	38	33	10	5	10	5	0	75	15	20
2017	ST-03	40	21	21	16	2	0	0	60	19	35
2017	ST-04	28	36	16	9	10	0	0	65	19	50
2014	ST	30	37	12	12	9	0	1	67	20	171
2014	ST-02	35	30	11	8	16	0	0	65	24	37
2014	ST-03	33	46	8	12	2	0	0	78	14	46
2014	ST-04	26	34	15	15	8	0	1	61	23	74

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	38	31	22	8	1	0	69	9	121
2017	ST-02	48	38	5	5	5	0	86	10	20
2017	ST-03	52	20	25	2	0	0	73	2	36
2017	ST-04	30	35	24	10	0	0	66	10	50
2014	ST	29	45	11	11	3	1	75	14	171
2014	ST-02	35	46	3	8	8	0	81	16	37
2014	ST-03	44	38	8	11	0	0	81	11	46
2014	ST-04	25	46	13	14	1	1	72	15	74

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	30	40	16	7	1	2	3	74	9	120
2017	ST-02	48	33	14	0	0	0	5	85	0	20
2017	ST-03	38	33	19	5	0	5	0	75	5	35
2017	ST-04	22	44	14	12	2	0	5	70	15	50
2014	ST	33	34	20	6	1	4	2	71	8	172
2014	ST-02	49	19	16	3	0	8	5	78	3	37
2014	ST-03	43	35	17	2	0	4	0	81	2	46
2014	ST-04	25	38	24	8	0	3	1	66	9	75

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	30	41	18	7	2	2	0	73	9	121
2017	ST-02	52	24	14	5	5	0	0	76	10	20
2017	ST-03	29	43	11	7	0	9	0	80	8	36
2017	ST-04	28	39	22	8	2	0	0	68	10	50
2014	ST	34	41	13	6	2	3	1	78	8	171
2014	ST-02	50	25	11	3	3	8	0	82	6	36
2014	ST-03	50	34	10	7	0	0	0	83	7	46
2014	ST-04	26	48	15	5	1	3	1	78	7	75
2011	ST	35	38	15	4	6	3	0	75	10	192
2011	ST-02	47	44	5	0	2	2	0	93	2	55
2011	ST-03	38	29	19	3	8	4	0	70	11	79
2011	ST-04	20	39	24	10	5	2	0	60	15	41

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	42	36	13	7	0	1	0	79	7	121
2017	ST-02	52	29	14	5	0	0	0	81	5	20
2017	ST-03	52	32	9	7	0	0	0	84	7	36
2017	ST-04	38	37	14	8	0	2	0	77	8	50
2014	ST	46	35	11	5	3	0	1	81	8	172
2014	ST-02	54	30	5	8	3	0	0	84	11	37
2014	ST-03	69	22	7	3	0	0	0	90	3	46
2014	ST-04	37	40	15	3	4	0	1	78	7	75
2011	ST	47	39	6	4	4	0	0	86	8	192
2011	ST-02	65	27	2	2	4	0	0	93	5	55
2011	ST-03	48	37	6	5	4	0	0	85	9	79
2011	ST-04	27	54	10	2	7	0	0	80	10	41
2008	ST	52	36	4	6	2	0	0	88	8	195
2008	ST-02	55	31	6	8	0	0	0	86	8	64
2008	ST-03	54	40	0	1	5	0	0	94	6	81
2008	ST-04	42	42	8	8	0	0	0	83	8	36

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	26	29	24	9	8	3	1	57	18	121
2017	ST-02	38	24	14	10	10	5	0	65	20	20
2017	ST-03	23	25	21	16	7	7	2	52	25	36
2017	ST-04	26	36	22	6	8	1	0	63	14	50
2014	ST	23	38	19	10	8	2	1	62	18	171
2014	ST-02	38	27	16	5	11	3	0	67	17	37
2014	ST-03	34	35	18	6	4	4	0	71	10	46
2014	ST-04	16	40	21	14	8	0	1	57	22	74

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	24	36	25	8	2	2	3	63	10	118
2017	ST-02	43	24	24	0	0	0	10	74	0	20
2017	ST-03	33	25	28	5	0	2	7	64	5	35
2017	ST-04	19	42	25	8	2	3	0	63	11	48
2014	ST	33	36	19	3	4	2	4	73	7	172
2014	ST-02	43	30	19	3	0	0	5	77	3	37
2014	ST-03	50	26	14	0	7	2	2	79	7	46
2014	ST-04	22	42	22	5	4	0	4	67	10	75
2011	ST	35	38	12	5	2	4	4	80	7	193
2011	ST-02	42	44	7	2	0	2	4	90	2	55
2011	ST-03	41	29	11	6	1	6	5	79	9	79
2011	ST-04	19	43	21	7	5	2	2	65	13	42

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	32	31	20	10	2	4	2	66	12	119
2017	ST-02	52	29	5	5	5	0	5	85	10	20
2017	ST-03	37	28	26	5	2	2	0	67	7	35
2017	ST-04	23	33	25	12	2	3	2	59	15	49
2014	ST	42	34	15	4	1	3	1	79	6	172
2014	ST-02	49	30	14	3	0	5	0	83	3	37
2014	ST-03	54	30	12	5	0	0	0	83	5	46
2014	ST-04	34	38	18	5	1	1	1	75	7	75
2011	ST	39	35	9	6	6	4	1	78	13	193
2011	ST-02	49	40	5	4	2	0	0	89	5	55
2011	ST-03	44	28	5	5	10	6	1	78	16	79
2011	ST-04	24	36	19	12	5	5	0	63	18	42
2008	ST	41	42	7	4	1	3	3	88	5	195
2008	ST-02	43	43	8	2	0	3	2	90	2	63
2008	ST-03	46	39	4	4	0	4	4	92	4	82
2008	ST-04	33	42	17	6	0	0	3	77	6	36

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	27	31	18	12	4	4	4	63	18	118
2017	ST-02	50	15	20	10	5	0	0	65	15	19
2017	ST-03	39	19	30	2	7	0	2	59	10	35
2017	ST-04	16	37	16	15	4	4	6	60	22	49
2014	ST	30	36	19	9	1	2	3	69	11	172
2014	ST-02	35	41	5	16	0	3	0	78	17	37
2014	ST-03	40	33	15	4	5	4	0	76	9	46
2014	ST-04	21	38	25	11	0	0	5	62	12	75
2011	ST	32	28	18	9	8	5	1	63	18	193
2011	ST-02	44	33	7	7	5	4	0	79	13	55
2011	ST-03	35	22	15	13	9	5	1	61	23	79
2011	ST-04	17	36	26	5	10	5	2	56	15	42

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	22	26	24	11	8	7	3	53	21	119
2017	ST-02	38	19	10	10	19	0	5	60	30	20
2017	ST-03	35	16	21	7	7	14	0	59	16	35
2017	ST-04	16	29	29	12	4	5	4	50	18	49
2014	ST	26	31	15	12	10	5	1	61	23	172
2014	ST-02	38	27	5	14	11	5	0	69	26	37
2014	ST-03	32	26	11	12	5	15	0	68	20	46
2014	ST-04	22	32	22	14	8	0	1	55	23	75
2011	ST	25	30	12	13	11	8	1	61	26	192
2011	ST-02	27	35	13	5	7	11	2	71	15	55
2011	ST-03	32	23	8	15	16	6	0	58	34	79
2011	ST-04	17	33	21	14	10	5	0	53	25	42

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	42	41	4	9	4	83	13	121
2017	ST-02	57	33	0	5	5	90	10	20
2017	ST-03	57	23	9	7	5	79	11	36
2017	ST-04	39	44	4	8	4	84	12	50
2014	ST	41	44	5	8	1	86	9	172
2014	ST-02	51	35	3	8	3	86	11	37
2014	ST-03	55	41	2	0	2	96	2	46
2014	ST-04	30	51	8	11	0	81	11	75
2011	ST	51	41	2	5	2	92	7	193
2011	ST-02	56	42	0	0	2	98	2	55
2011	ST-03	61	30	3	4	3	91	6	79
2011	ST-04	33	50	2	12	2	83	14	42
2008	ST	51	37	2	9	2	88	11	196
2008	ST-02	58	33	2	6	2	91	8	64
2008	ST-03	56	37	0	7	0	93	7	82
2008	ST-04	31	39	6	19	6	69	25	36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	36	38	8	12	6	74	18	121
2017	ST-02	38	38	10	10	5	76	14	20
2017	ST-03	59	30	5	2	5	89	7	36
2017	ST-04	30	43	8	12	6	74	18	50
2014	ST	41	41	8	6	2	83	8	171
2014	ST-02	43	41	5	8	3	84	11	37
2014	ST-03	53	32	10	4	2	84	6	46
2014	ST-04	37	45	9	7	1	83	8	74
2011	ST	43	33	9	5	10	76	15	193
2011	ST-02	47	31	4	7	11	78	18	55
2011	ST-03	48	25	11	4	11	73	15	79
2011	ST-04	33	43	10	7	7	76	14	42

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	41	42	7	7	3	83	10	121
2017	ST-02	38	48	5	10	0	86	10	20
2017	ST-03	52	32	9	2	5	84	7	36
2017	ST-04	38	46	7	6	2	85	8	50
2014	ST	44	39	9	6	2	84	8	172
2014	ST-02	43	41	5	8	3	84	11	37
2014	ST-03	56	36	4	4	0	92	4	46
2014	ST-04	39	41	13	4	2	80	6	75

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	58	27	9	3	1	1	0	87	4	121
2017	ST-02	86	14	0	0	0	0	0	100	0	20
2017	ST-03	68	21	7	0	0	5	0	93	0	36
2017	ST-04	53	26	13	6	2	0	0	79	8	50
2014	ST	67	24	4	2	0	1	1	93	2	172
2014	ST-02	86	11	3	0	0	0	0	97	0	37
2014	ST-03	72	21	2	0	0	3	3	98	0	46
2014	ST-04	56	34	7	1	0	0	1	92	1	75
2011	ST	76	19	2	1	1	1	1	97	1	193
2011	ST-02	82	18	0	0	0	0	0	100	0	55
2011	ST-03	82	14	0	1	0	1	1	99	1	79
2011	ST-04	64	29	7	0	0	0	0	93	0	42
2008	ST	80	16	1	1	1	0	1	97	2	195
2008	ST-02	83	13	2	0	2	0	2	97	2	64
2008	ST-03	85	13	0	1	0	0	0	99	1	82
2008	ST-04	71	29	0	0	0	0	0	100	0	35

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	60	25	7	3	3	0	2	86	6	120
2017	ST-02	81	14	5	0	0	0	0	95	0	20
2017	ST-03	77	7	9	5	0	0	2	86	5	36
2017	ST-04	44	35	8	4	6	0	2	81	10	50
2014	ST	70	19	6	1	3	0	1	90	4	172
2014	ST-02	84	8	0	0	5	0	3	94	6	37
2014	ST-03	78	14	6	0	2	0	0	92	2	46
2014	ST-04	61	25	8	1	3	0	1	87	4	75
2011	ST	73	16	5	3	1	1	2	91	4	193
2011	ST-02	75	20	2	4	0	0	0	95	4	55
2011	ST-03	76	15	4	1	1	1	1	94	3	79
2011	ST-04	69	14	7	2	2	0	5	88	5	42
2008	ST	78	14	2	3	2	0	2	94	5	196
2008	ST-02	81	9	2	5	2	0	2	92	6	64
2008	ST-03	80	15	2	1	0	0	1	96	1	82
2008	ST-04	75	22	0	3	0	0	0	97	3	36

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	59	20	10	1	3	0	7	85	5	120
2017	ST-02	57	19	10	5	0	0	10	84	5	20
2017	ST-03	65	14	7	2	0	0	12	90	3	35
2017	ST-04	55	24	10	0	6	0	5	83	6	50
2014	ST	71	12	6	1	4	0	7	88	5	171
2014	ST-02	81	8	0	3	3	0	5	94	6	37
2014	ST-03	82	8	2	0	2	0	6	96	2	46
2014	ST-04	63	15	10	1	3	0	8	85	5	74
2011	ST	70	15	4	1	2	1	8	93	3	193
2011	ST-02	76	9	7	2	2	0	4	89	4	55
2011	ST-03	73	11	1	1	0	1	11	97	1	79
2011	ST-04	64	21	5	0	5	0	5	90	5	42
2008	ST	74	8	3	3	2	0	10	91	6	196
2008	ST-02	73	5	5	5	3	0	9	86	9	64
2008	ST-03	73	11	2	2	1	0	10	93	4	82
2008	ST-04	83	8	0	3	0	0	6	97	3	36

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	69	17	5	1	2	0	5	91	3	119
2017	ST-02	67	29	5	0	0	0	0	95	0	20
2017	ST-03	73	18	5	0	0	0	5	95	0	36
2017	ST-04	63	17	6	2	4	0	7	86	7	48
2014	ST	75	12	6	1	2	1	3	91	3	172
2014	ST-02	84	5	3	3	3	0	3	92	6	37
2014	ST-03	88	4	2	2	0	0	4	96	2	46
2014	ST-04	67	18	7	0	3	1	4	90	3	75
2011	ST	75	14	5	1	1	0	5	93	1	192
2011	ST-02	85	6	7	0	0	0	2	92	0	54
2011	ST-03	77	11	1	1	1	0	8	96	3	79
2011	ST-04	69	21	7	0	0	0	2	93	0	42
2008	ST	84	4	2	1	3	0	7	94	3	194
2008	ST-02	88	3	2	2	3	0	3	94	5	64
2008	ST-03	83	6	4	0	0	0	7	96	0	81
2008	ST-04	89	3	0	0	3	0	6	97	3	35

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	48	22	14	0	2	3	10	81	2	121
2017	ST-02	67	14	10	0	0	0	10	89	0	20
2017	ST-03	59	16	18	0	0	0	7	80	0	36
2017	ST-04	36	30	12	0	4	4	13	80	5	50
2014	ST	56	19	10	3	4	1	7	81	8	172
2014	ST-02	68	14	3	0	3	0	14	94	3	37
2014	ST-03	78	6	4	0	2	4	6	94	2	46
2014	ST-04	44	29	14	4	4	0	5	76	9	75

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	55	22	11	1	4	3	5	83	6	121
2017	ST-02	71	19	0	5	0	0	5	95	5	20
2017	ST-03	52	27	7	2	0	7	5	90	3	36
2017	ST-04	48	22	14	0	6	3	6	78	7	50
2014	ST	56	21	8	2	4	3	6	84	7	172
2014	ST-02	65	8	8	0	5	5	8	84	6	37
2014	ST-03	73	10	4	0	2	5	6	93	2	46
2014	ST-04	48	30	11	2	4	0	5	82	7	75
2011	ST	70	17	6	1	1	2	3	91	2	193
2011	ST-02	82	11	5	2	0	0	0	93	2	55
2011	ST-03	71	16	1	1	1	5	4	96	3	79
2011	ST-04	60	21	14	0	2	0	2	83	2	42
2008	ST	74	14	6	0	2	1	4	93	2	196
2008	ST-02	77	13	8	0	2	0	2	90	2	64
2008	ST-03	74	12	5	0	0	1	7	95	0	82
2008	ST-04	72	22	6	0	0	0	0	94	0	36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ST	13	87	119
2017	ST-04	15	85	48
2014	ST	21	79	172
2014	ST-02	24	76	37
2014	ST-03	15	85	46
2014	ST-04	23	77	75

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	ST	54	14
2014	ST	59	34
2014	ST-04	64	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	ST	58	14
2014	ST	63	34
2014	ST-04	61	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	ST	14
2014	ST	34
2014	ST-04	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	ST	14
2014	ST	34
2014	ST-04	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	ST-04	0	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	ST	58	14
2014	ST	37	34
2014	ST-04	39	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	ST	46	14
2014	ST	23	34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	ST	50	14
2014	ST	35	34
2014	ST-04	32	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	ST	33	14
2014	ST	44	34
2014	ST-04	42	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	ST	19	34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	ST	67	14
2014	ST	50	34
2014	ST-04	39	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2014	ST	32	34
2014	ST-04	36	16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	ST	14
2014	ST	34
2014	ST-04	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	ST	14	34

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2014	ST	48	34
2014	ST-04	45	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	ST	29	14
2014	ST	29	34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	ST	63	14
2014	ST	41	34
2014	ST-04	39	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2014	ST	18	34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	ST	0	14
2014	ST-04	0	16

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	ST	30	34
2014	ST-04	32	16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	ST	16	34

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	ST	37	34
2014	ST-04	36	16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	ST-04	0	14

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	ST-04	0	14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	ST	17	30

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	ST	30	30

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	ST	29	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	ST	33	14
2014	ST	65	30
2014	ST-04	66	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	ST	0	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	ST	24	30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ST	100	0	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	27	28	15	9	9	7	5	63	20	120
2017	ST-02	43	24	5	5	14	5	5	74	21	20
2017	ST-03	29	36	2	11	2	16	2	81	17	36
2017	ST-04	27	21	27	6	8	5	6	53	16	49
2014	ST	21	32	21	8	5	11	2	61	15	172
2014	ST-02	24	27	19	8	3	19	0	63	13	37
2014	ST-03	31	23	17	12	0	16	2	65	15	46
2014	ST-04	16	38	25	7	7	5	3	58	15	75

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	41	30	15	6	6	1	0	72	12	120
2017	ST-02	52	24	14	0	10	0	0	76	10	20
2017	ST-03	45	39	5	5	2	5	0	88	7	36
2017	ST-04	37	30	19	8	6	0	0	67	14	49
2014	ST	28	40	18	6	3	4	1	71	9	172
2014	ST-02	27	41	19	5	3	5	0	71	9	37
2014	ST-03	41	35	15	4	0	6	0	80	4	46
2014	ST-04	22	42	22	7	3	3	1	68	10	75
2011	ST	40	38	11	2	6	2	0	80	9	192
2011	ST-02	55	33	5	0	5	2	0	89	6	55
2011	ST-03	42	29	14	4	8	4	0	74	12	79
2011	ST-04	24	51	15	2	7	0	0	76	10	41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ST	6	94	120
2017	ST-02	0	100	19
2014	ST	7	93	171
2014	ST-02	16	84	37
2014	ST-04	7	93	75

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2014	ST	51	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	ST	82	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	ST	47	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	ST	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	ST	82	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	17	30	27	4	2	15	6	59	7	121
2017	ST-02	33	19	19	5	0	14	10	69	6	20
2017	ST-03	25	23	34	0	0	14	5	58	0	36
2017	ST-04	14	32	26	4	4	13	6	58	10	50
2014	ST	20	31	26	3	3	11	5	61	7	171
2014	ST-02	24	24	30	5	0	8	8	58	6	37
2014	ST-03	26	31	16	0	0	20	8	78	0	46
2014	ST-04	17	30	32	3	4	10	4	54	8	74

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	34	29	21	5	2	7	2	69	8	121
2017	ST-02	57	10	19	5	0	10	0	74	5	20
2017	ST-03	36	32	23	5	0	5	0	71	5	36
2017	ST-04	26	29	24	4	4	8	4	63	9	50
2014	ST	30	40	20	3	3	3	1	73	6	171
2014	ST-02	28	36	31	0	6	0	0	64	6	36
2014	ST-03	44	26	17	0	0	12	2	80	0	46
2014	ST-04	27	45	20	5	1	0	1	73	7	75
2011	ST	45	32	14	3	4	3	0	79	7	192
2011	ST-02	64	24	5	4	2	2	0	89	6	55
2011	ST-03	44	27	13	4	8	5	0	75	12	79
2011	ST-04	34	39	22	2	2	0	0	73	5	41

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ST	9	91	120
2014	ST	16	84	170
2014	ST-03	15	85	46
2014	ST-04	20	80	75

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ST	50	50	10
2014	ST	65	35	25
2014	ST-04	66	34	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	ST	48	34	14	0	0	5	0	86	0	17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	28	44	17	8	1	2	1	74	9	120
2017	ST-02	29	52	5	10	0	0	5	85	10	20
2017	ST-03	36	29	14	16	0	5	0	69	17	36
2017	ST-04	25	48	19	4	2	2	0	75	6	49
2014	ST	26	54	14	2	2	1	1	81	4	172
2014	ST-02	22	65	3	3	8	0	0	86	11	37
2014	ST-03	37	53	7	3	0	0	0	90	3	46
2014	ST-04	22	51	23	1	0	1	1	75	1	75
2011	ST	33	50	15	2	1	1	0	83	2	193
2011	ST-02	35	58	5	2	0	0	0	93	2	55
2011	ST-03	39	46	15	0	0	0	0	85	0	79
2011	ST-04	24	50	19	2	2	2	0	76	5	42
2008	ST	27	47	12	9	3	1	1	75	13	196
2008	ST-02	30	53	8	6	2	0	2	84	8	64
2008	ST-03	30	46	13	7	1	1	0	78	9	82
2008	ST-04	19	39	19	11	8	3	0	60	20	36

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	7	26	29	9	6	15	6	43	20	120
2017	ST-02	10	19	24	10	10	14	14	40	27	20
2017	ST-03	16	14	16	16	0	25	14	48	26	36
2017	ST-04	4	33	33	8	8	11	2	43	19	49
2014	ST	14	33	25	8	5	11	4	55	15	172
2014	ST-02	16	24	11	14	5	19	11	58	27	37
2014	ST-03	22	22	22	4	2	23	6	61	8	46
2014	ST-04	11	41	33	7	5	1	1	54	13	75
2011	ST	12	23	24	8	11	12	9	45	24	193
2011	ST-02	13	18	18	7	15	15	15	44	31	55
2011	ST-03	14	24	18	10	13	10	11	48	29	79
2011	ST-04	14	29	36	2	7	12	0	49	11	42

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	34	36	16	9	2	3	1	73	11	120
2017	ST-02	43	14	19	5	0	14	5	70	6	20
2017	ST-03	36	41	14	5	2	2	0	79	7	36
2017	ST-04	29	35	19	13	2	2	0	65	16	49
2014	ST	33	35	15	7	4	5	1	72	12	172
2014	ST-02	46	24	14	5	5	5	0	74	11	37
2014	ST-03	44	28	12	7	2	8	0	77	10	46
2014	ST-04	25	41	17	10	3	3	1	69	13	75
2011	ST	38	34	11	5	5	7	1	78	11	193
2011	ST-02	44	29	9	5	4	7	2	80	10	55
2011	ST-03	37	25	13	8	6	11	0	70	16	79
2011	ST-04	36	48	7	2	5	2	0	85	7	42
2008	ST	36	35	10	6	2	11	1	80	9	196
2008	ST-02	41	34	5	8	2	11	0	84	11	64
2008	ST-03	40	38	7	4	2	9	0	85	7	82
2008	ST-04	22	31	19	6	3	19	0	66	10	36

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	25	34	20	12	3	6	1	64	15	121
2017	ST-02	38	24	14	5	5	10	5	72	11	20
2017	ST-03	36	27	32	2	0	2	0	65	2	36
2017	ST-04	22	38	16	14	2	7	0	65	17	50
2014	ST	28	41	17	6	2	6	1	73	9	172
2014	ST-02	46	22	14	3	0	16	0	81	3	37
2014	ST-03	48	26	16	7	0	4	0	77	7	46
2014	ST-04	13	53	22	5	3	3	1	69	9	75
2011	ST	34	38	13	5	4	6	1	77	10	192
2011	ST-02	51	25	9	4	2	7	2	84	6	55
2011	ST-03	34	32	14	4	6	10	0	73	11	79
2011	ST-04	17	57	17	7	2	0	0	74	10	42
2008	ST	49	32	7	7	0	5	1	86	7	195
2008	ST-02	52	34	5	3	0	5	2	92	3	64
2008	ST-03	53	27	6	5	0	7	1	88	5	81
2008	ST-04	33	44	11	8	0	3	0	80	9	36

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	51	23	12	8	4	1	1	76	12	120
2017	ST-02	60	20	10	0	10	0	0	80	10	19
2017	ST-03	52	25	11	11	0	0	0	77	11	36
2017	ST-04	42	24	13	10	6	2	2	69	17	50

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	45	29	15	6	3	2	75	10	120
2017	ST-02	60	15	15	0	10	0	75	10	19
2017	ST-03	48	29	14	9	0	0	77	9	36
2017	ST-04	38	28	19	8	4	2	68	12	50

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	23	37	19	8	6	5	1	64	15	121
2017	ST-02	24	52	19	0	0	5	0	80	0	20
2017	ST-03	32	34	9	7	9	9	0	72	18	36
2017	ST-04	20	34	23	8	8	4	2	58	17	50

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	26	37	17	10	7	3	65	18	120
2017	ST-02	29	48	0	5	10	10	84	16	20
2017	ST-03	38	33	10	5	12	2	73	17	35
2017	ST-04	22	34	25	12	4	2	58	16	50

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	24	21	27	11	16	46	27	120
2017	ST-02	38	14	19	14	14	52	29	20
2017	ST-03	32	32	23	5	9	64	14	36
2017	ST-04	23	20	33	12	12	42	25	49

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	28	25	26	13	6	1	2	54	20	120
2017	ST-02	38	29	29	5	0	0	0	67	5	20
2017	ST-03	48	9	30	9	0	2	2	59	10	36
2017	ST-04	20	31	23	14	10	0	2	52	25	49

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	33	26	17	11	8	1	4	62	19	121
2017	ST-02	57	14	14	5	5	0	5	75	10	20
2017	ST-03	48	18	11	16	0	0	7	71	17	36
2017	ST-04	25	34	18	6	10	2	4	63	17	50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	26	24	18	13	16	1	3	51	30	121
2017	ST-02	38	19	14	10	5	5	10	67	17	20
2017	ST-03	36	20	25	9	5	2	2	60	14	36
2017	ST-04	19	26	16	16	20	0	2	46	37	50

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	51	19	10	4	1	2	13	84	5	119
2017	ST-02	62	14	5	0	0	0	19	94	0	20
2017	ST-03	55	16	7	0	2	0	20	89	3	36
2017	ST-04	49	23	11	4	0	4	8	83	5	48

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	42	32	15	5	2	1	3	77	7	120
2017	ST-02	52	29	10	10	0	0	0	81	10	20
2017	ST-03	45	32	14	0	2	5	2	83	2	36
2017	ST-04	38	35	12	8	2	0	4	76	11	49

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	36	29	23	4	5	3	67	9	121
2017	ST-02	48	29	14	5	5	0	76	10	20
2017	ST-03	50	30	18	2	0	0	80	2	36
2017	ST-04	30	29	22	6	6	6	63	13	50

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	32	28	21	11	6	2	62	17	120
2017	ST-02	43	24	29	0	5	0	67	5	20
2017	ST-03	41	32	9	14	5	0	73	18	36
2017	ST-04	26	31	25	8	6	4	59	15	49

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	31	32	17	12	5	3	65	17	121
2017	ST-02	48	24	19	5	5	0	71	10	20
2017	ST-03	45	23	14	16	2	0	68	18	36
2017	ST-04	22	38	17	10	6	6	65	17	50

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	41	25	13	10	6	1	5	69	17	120
2017	ST-02	57	33	5	0	5	0	0	90	5	20
2017	ST-03	43	30	9	9	2	5	2	78	12	36
2017	ST-04	34	23	14	14	6	0	8	62	22	49

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	45	26	20	6	2	1	72	8	119
2017	ST-02	52	29	10	5	5	0	81	10	20
2017	ST-03	57	20	20	2	0	0	77	2	36
2017	ST-04	39	25	23	8	2	2	66	11	48

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	69	17	8	2	3	1	1	87	5	120
2017	ST-02	67	19	5	0	5	5	0	90	5	20
2017	ST-03	86	5	5	5	0	0	0	91	5	36
2017	ST-04	61	21	12	0	4	0	2	83	4	49

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	49	24	16	4	5	2	75	9	120
2017	ST-02	52	38	0	5	5	0	90	10	20
2017	ST-03	57	27	14	0	0	2	86	0	36
2017	ST-04	44	23	19	4	8	2	68	13	49

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	52	27	8	6	5	2	80	11	120
2017	ST-02	81	10	0	0	10	0	90	10	20
2017	ST-03	52	27	11	7	0	2	81	7	36
2017	ST-04	45	34	8	4	6	2	81	11	49

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	56	13	4	1	2	23	90	4	119
2017	ST-02	43	0	0	0	0	57	100	0	20
2017	ST-03	57	7	0	0	0	36	100	0	36
2017	ST-04	56	19	4	2	4	15	88	7	48

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	60	23	9	3	1	4	86	4	118
2017	ST-02	71	19	0	0	5	5	95	5	20
2017	ST-03	70	23	2	0	0	5	98	0	36
2017	ST-04	51	26	15	4	0	4	80	4	47

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	65	16	5	5	3	1	6	87	8	119
2017	ST-02	62	14	0	10	5	0	10	84	16	20
2017	ST-03	66	14	5	7	0	2	7	87	7	36
2017	ST-04	63	17	5	4	4	0	6	85	9	48

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	59	22	12	4	1	3	83	4	118
2017	ST-02	67	14	10	5	5	0	81	10	20
2017	ST-03	61	30	9	0	0	0	91	0	35
2017	ST-04	62	15	15	4	0	4	80	4	48

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	27	29	26	14	4	56	18	121
2017	ST-02	43	24	19	10	5	67	14	20
2017	ST-03	29	30	34	7	0	59	7	36
2017	ST-04	22	29	26	16	6	52	22	50

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	10	15	29	24	21	1	2	46	25	120
2017	ST-02	10	19	19	19	29	5	0	50	30	20
2017	ST-03	0	14	36	20	30	0	0	50	14	36
2017	ST-04	16	12	27	28	14	0	2	43	29	49

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	37	20	14	12	15	2	38	62	120
2017	ST-02	48	14	19	14	0	5	50	50	20
2017	ST-03	52	25	9	5	5	5	55	45	36
2017	ST-04	32	23	19	12	14	0	32	68	49

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	ST	17	66
2017	ST-03	6	13
2017	ST-04	12	33

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ST	21	66
2017	ST-03	6	13
2017	ST-04	18	33

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ST	14	66
2017	ST-03	24	13
2017	ST-04	6	33

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	ST	20	66
2017	ST-03	18	13
2017	ST-04	15	33

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	ST	5	66
2017	ST-03	12	13
2017	ST-04	0	33

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	ST	65	66
2017	ST-03	35	13
2017	ST-04	70	33

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	ST	6	51	14	7	6	16	64
2017	ST-03	11	53	21	0	0	16	14
2017	ST-04	7	57	10	10	7	10	30

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	8	19	22	13	28	3	7	30	45	67
2017	ST-03	16	32	5	16	21	0	10	53	41	14
2017	ST-04	9	18	27	9	24	3	9	31	38	33

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ST	2	13	22	16	42	3	2	16	61	66
2017	ST-03	0	6	35	12	35	0	12	7	53	13
2017	ST-04	3	12	24	18	39	3	0	16	59	33

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - ST

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.