2017 Public Service Employee Survey Results by Theme for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 40 5 0 0 0 0 95 0 20
2017 PS-03 57 36 7 0 0 0 0 93 0 14
2014 PS 59 37 0 4 0 0 0 96 4 24
2014 PS-03 69 31 0 0 0 0 0 100 0 16
2011 PS 59 35 6 0 0 0 0 94 0 17
2011 PS-03 73 27 0 0 0 0 0 100 0 11
2008 PS 50 36 14 0 0 0 0 86 0 14
2008 PS-03 40 50 10 0 0 0 0 90 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 34 34 17 15 0 0 0 68 15 20
2017 PS-03 35 36 7 22 0 0 0 71 22 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 80 20 0 0 0 0 0 100 0 20
2017 PS-03 71 29 0 0 0 0 0 100 0 14
2014 PS 66 34 0 0 0 0 0 100 0 24
2014 PS-03 69 31 0 0 0 0 0 100 0 16
2011 PS 76 24 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 40 50 5 5 0 0 0 90 5 20
2017 PS-03 29 57 7 7 0 0 0 86 7 14
2014 PS 58 38 4 0 0 0 0 96 0 24
2014 PS-03 63 38 0 0 0 0 0 100 0 16
2011 PS 59 41 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11
2008 PS 50 36 14 0 0 0 0 86 0 14
2008 PS-03 40 40 20 0 0 0 0 80 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 35 34 10 16 5 0 0 69 21 20
2017 PS-03 35 29 14 14 7 0 0 64 22 14
2014 PS 38 25 30 7 0 0 0 63 7 24
2014 PS-03 50 19 25 6 0 0 0 69 6 16
2011 PS 18 35 35 12 0 0 0 53 12 17
2011 PS-03 27 36 36 0 0 0 0 64 0 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 40 16 10 5 0 0 69 15 20
2017 PS-03 35 36 7 14 7 0 0 71 22 14
2014 PS 34 34 21 8 3 0 0 68 11 24
2014 PS-03 44 31 19 6 0 0 0 75 6 16
2011 PS 18 53 24 6 0 0 0 71 6 17
2011 PS-03 27 55 18 0 0 0 0 82 0 11
2008 PS 36 29 7 29 0 0 0 64 29 14
2008 PS-03 30 30 10 30 0 0 0 60 30 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 25 25 31 5 5 10 0 55 11 20
2017 PS-03 28 22 29 7 7 7 0 54 15 14
2014 PS 34 25 25 13 3 0 0 59 16 24
2014 PS-03 44 25 19 13 0 0 0 69 13 16
2011 PS 24 24 35 12 0 6 0 50 13 17
2011 PS-03 36 18 27 9 0 9 0 60 10 11
2008 PS 21 7 7 14 14 36 0 44 44 14
2008 PS-03 20 10 0 20 20 30 0 43 57 10
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 35 20 0 0 10 5 77 0 20
2017 PS-03 22 28 29 0 0 14 7 63 0 14
2014 PS 38 34 8 16 0 4 0 75 16 24
2014 PS-03 44 31 6 13 0 6 0 80 13 16
2011 PS 29 24 24 6 12 6 0 56 19 17
2011 PS-03 45 27 9 9 9 0 0 73 18 11
2008 PS 29 21 7 21 0 14 7 64 27 14
2008 PS-03 20 10 10 30 0 20 10 43 43 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 26 40 14 10 0 5 5 73 11 20
2017 PS-03 22 29 21 14 0 7 7 59 17 14
2014 PS 34 49 4 4 4 4 0 87 9 24
2014 PS-03 38 44 6 0 6 6 0 87 7 16
2011 PS 35 24 12 18 12 0 0 59 29 17
2011 PS-03 55 27 9 0 9 0 0 82 9 11
2008 PS 29 21 7 21 14 0 7 54 38 14
2008 PS-03 20 10 10 30 20 0 10 33 56 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 32 44 4 0 10 5 5 84 11 20
2017 PS-03 14 50 7 0 14 7 7 76 17 14
2014 PS 42 17 21 11 4 4 0 62 16 24
2014 PS-03 50 19 13 6 6 6 0 73 13 16

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 24 40 15 11 5 5 0 68 17 20
2017 PS-03 28 29 22 7 7 7 0 61 15 14
2014 PS 17 34 13 13 7 17 0 61 24 24
2014 PS-03 19 25 13 13 6 25 0 58 25 16
2011 PS 44 19 25 6 6 0 0 63 13 16
2011 PS-03 55 9 27 9 0 0 0 64 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 36 20 16 5 5 0 57 22 20
2017 PS-03 28 14 29 14 7 7 0 46 23 14
2014 PS 17 34 17 8 11 13 0 58 23 24
2014 PS-03 25 25 13 13 6 19 0 62 23 16
2011 PS 44 0 19 25 13 0 0 44 38 16
2011 PS-03 55 0 9 27 9 0 0 55 36 11
2008 PS 14 36 21 14 7 7 0 54 23 14
2008 PS-03 10 40 20 10 10 10 0 56 22 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 10 30 29 16 5 10 0 44 23 20
2017 PS-03 14 14 36 14 7 14 0 33 25 14
2014 PS 8 21 25 13 11 21 0 37 30 24
2014 PS-03 13 13 19 19 6 31 0 36 36 16
2011 PS 6 35 18 29 6 6 0 44 38 17
2011 PS-03 9 36 18 27 0 9 0 50 30 11
2008 PS 7 21 29 7 7 29 0 40 20 14
2008 PS-03 0 20 30 0 10 40 0 33 17 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 20 36 15 10 5 0 36 27 20
2017 PS-03 14 14 36 14 14 7 0 31 30 14
2014 PS 13 21 17 13 7 30 0 48 28 24
2014 PS-03 13 19 13 13 6 38 0 50 30 16
2011 PS 0 24 24 24 24 6 0 25 50 17
2011 PS-03 0 27 27 18 18 9 0 30 40 11
2008 PS 14 21 0 14 14 36 0 56 44 14
2008 PS-03 10 10 0 20 20 40 0 33 67 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 36 25 16 5 5 0 52 22 20
2017 PS-03 14 29 29 14 7 7 0 46 23 14
2014 PS 21 30 17 16 4 13 0 58 23 24
2014 PS-03 25 25 13 13 6 19 0 62 23 16
2011 PS 6 35 18 29 12 0 0 41 41 17
2011 PS-03 9 45 9 36 0 0 0 55 36 11
2008 PS 7 43 7 7 21 14 0 58 33 14
2008 PS-03 10 30 0 10 30 20 0 50 50 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 40 15 21 10 0 0 55 31 20
2017 PS-03 21 29 14 22 14 0 0 50 36 14
2014 PS 25 34 20 17 4 0 0 59 21 24
2014 PS-03 25 38 13 19 6 0 0 63 25 16
2011 PS 12 35 12 24 18 0 0 47 41 17
2011 PS-03 18 45 0 18 18 0 0 64 36 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 60 11 10 0 0 0 79 10 20
2017 PS-03 21 58 7 14 0 0 0 78 14 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 25 10 37 15 9 0 32 57 20
2017 PS-03 7 22 7 29 22 14 0 33 58 14
2014 PS 8 17 30 21 3 21 0 32 30 24
2014 PS-03 6 13 38 13 0 31 0 27 18 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 22 39 24 0 10 0 5 64 10 20
2017 PS-03 7 36 35 0 14 0 7 46 15 14
2014 PS 30 38 13 13 3 4 0 71 16 24
2014 PS-03 38 38 0 19 0 6 0 80 20 16
2011 PS 18 18 29 18 18 0 0 35 35 17
2011 PS-03 27 9 36 9 18 0 0 36 27 11
2008 PS 15 46 15 8 8 0 8 67 17 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 50 0 10 11 0 0 79 21 20
2017 PS-03 35 43 0 14 7 0 0 78 22 14
2014 PS 38 42 11 8 0 0 0 80 8 24
2014 PS-03 50 44 6 0 0 0 0 94 0 16
2011 PS 35 29 12 24 0 0 0 65 24 17
2011 PS-03 45 27 9 18 0 0 0 73 18 11
2008 PS 43 36 7 0 7 7 0 85 8 14
2008 PS-03 50 30 0 0 10 10 0 89 11 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 29 31 11 0 10 0 54 12 20
2017 PS-03 22 28 29 7 0 14 0 58 8 14
2014 PS 25 37 13 8 0 17 0 75 10 24
2014 PS-03 25 38 6 6 0 25 0 83 8 16
2011 PS 35 41 6 6 6 6 0 81 13 17
2011 PS-03 36 36 0 9 9 9 0 80 20 11
2008 PS 36 14 7 0 21 21 0 64 27 14
2008 PS-03 30 10 10 0 20 30 0 57 29 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 25 51 5 10 10 0 0 75 20 20
2017 PS-03 29 35 7 14 14 0 0 64 29 14
2014 PS 38 51 7 4 0 0 0 89 4 24
2014 PS-03 44 50 6 0 0 0 0 94 0 16
2011 PS 12 59 6 6 18 0 0 71 24 17
2011 PS-03 18 45 0 9 27 0 0 64 36 11
2008 PS 21 57 21 0 0 0 0 79 0 14
2008 PS-03 10 60 30 0 0 0 0 70 0 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 45 0 0 0 0 0 100 0 20
2017 PS-03 57 43 0 0 0 0 0 100 0 14
2014 PS 72 25 0 0 3 0 0 97 3 24
2014 PS-03 81 19 0 0 0 0 0 100 0 16
2011 PS 65 35 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11
2008 PS 57 36 0 7 0 0 0 93 7 14
2008 PS-03 60 30 0 10 0 0 0 90 10 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 66 34 0 0 0 0 0 100 0 20
2017 PS-03 64 36 0 0 0 0 0 100 0 14
2014 PS 84 13 0 0 3 0 0 97 3 24
2014 PS-03 88 13 0 0 0 0 0 100 0 16
2011 PS 82 18 0 0 0 0 0 100 0 17
2011 PS-03 91 9 0 0 0 0 0 100 0 11
2008 PS 64 36 0 0 0 0 0 100 0 14
2008 PS-03 60 40 0 0 0 0 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 40 11 20 10 5 0 57 31 20
2017 PS-03 21 29 7 22 14 7 0 54 39 14
2014 PS 25 42 4 13 11 4 0 71 25 24
2014 PS-03 19 44 6 19 6 6 0 67 27 16
2011 PS 29 12 24 12 24 0 0 41 35 17
2011 PS-03 36 9 9 9 36 0 0 45 45 11
2008 PS 14 36 21 29 0 0 0 50 29 14
2008 PS-03 10 30 30 30 0 0 0 40 30 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 4 15 11 25 31 5 10 22 65 20
2017 PS-03 7 14 7 22 36 7 7 24 67 14
2014 PS 13 8 8 32 25 8 4 24 66 24
2014 PS-03 13 6 6 25 31 13 6 23 69 16
2011 PS 0 6 12 41 35 0 6 6 81 17
2011 PS-03 0 9 18 27 36 0 9 10 70 11
2008 PS 14 0 14 21 50 0 0 14 71 14
2008 PS-03 10 0 20 20 50 0 0 10 70 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 35 40 5 15 5 0 0 75 20 20
2017 PS-03 28 36 7 22 7 0 0 64 29 14
2014 PS 21 42 13 24 0 0 0 63 24 24
2014 PS-03 19 50 6 25 0 0 0 69 25 16
2011 PS 18 29 12 18 24 0 0 47 41 17
2011 PS-03 27 27 18 9 18 0 0 55 27 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 19 51 10 10 5 5 0 74 15 20
2017 PS-03 21 43 7 14 7 7 0 69 23 14
2014 PS 17 38 17 25 3 0 0 55 28 24
2014 PS-03 19 44 13 25 0 0 0 63 25 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 22 46 22 10 0 0 0 68 10 19
2017 PS-03 8 61 15 15 0 0 0 69 15 13
2014 PS 38 34 13 13 3 0 0 72 16 24
2014 PS-03 44 31 13 13 0 0 0 75 13 16
2011 PS 35 35 18 12 0 0 0 71 12 17
2011 PS-03 55 18 18 9 0 0 0 73 9 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 9 34 32 10 10 5 0 46 21 20
2017 PS-03 14 29 22 14 14 7 0 46 31 14

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 21 49 21 5 5 0 0 69 10 20
2017 PS-03 14 50 22 7 7 0 0 64 14 14
2014 PS 30 34 25 7 0 4 0 66 7 24
2014 PS-03 31 44 13 6 0 6 0 80 7 16
2011 PS 29 41 24 6 0 0 0 71 6 17
2011 PS-03 45 27 18 9 0 0 0 73 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 16 25 14 16 20 0 10 45 39 20
2017 PS-03 14 22 14 14 29 0 7 39 46 14
2014 PS 21 34 4 13 11 8 8 66 29 24
2014 PS-03 19 31 6 6 13 13 13 67 25 16
2011 PS 29 29 0 12 18 0 12 67 33 17
2011 PS-03 18 27 0 9 27 0 18 56 44 11
2008 PS 29 21 14 7 21 0 7 54 31 14
2008 PS-03 20 20 10 10 30 0 10 44 44 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 45 26 10 0 0 0 64 10 20
2017 PS-03 22 42 22 14 0 0 0 64 14 14
2014 PS 38 17 28 8 8 0 0 55 17 24
2014 PS-03 31 19 31 6 13 0 0 50 19 16
2011 PS 24 18 41 6 12 0 0 41 18 17
2011 PS-03 18 9 55 0 18 0 0 27 18 11
2008 PS 21 57 21 0 0 0 0 79 0 14
2008 PS-03 20 50 30 0 0 0 0 70 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 43 20 10 15 5 6 0 67 22 19
2017 PS-03 46 23 8 15 8 0 0 69 23 13
2014 PS 34 13 0 30 16 8 0 51 49 24
2014 PS-03 38 13 0 31 6 13 0 57 43 16
2011 PS 24 24 12 18 18 0 6 50 38 17
2011 PS-03 36 9 18 9 18 0 9 50 30 11

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PS 15 61 25 20
2017 PS-03 22 42 36 14
2014 PS 16 68 17 24
2014 PS-03 6 69 25 16
2011 PS 0 53 47 17
2011 PS-03 0 64 36 11
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 39 51 5 5 0 0 0 90 5 20
2017 PS-03 42 43 7 7 0 0 0 86 7 14
2014 PS 62 38 0 0 0 0 0 100 0 24
2014 PS-03 56 44 0 0 0 0 0 100 0 16
2011 PS 59 29 0 12 0 0 0 88 12 17
2011 PS-03 64 27 0 9 0 0 0 91 9 11
2008 PS 71 14 14 0 0 0 0 86 0 14
2008 PS-03 70 20 10 0 0 0 0 90 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 50 26 5 0 5 0 68 5 20
2017 PS-03 14 50 22 7 0 7 0 69 8 14
2014 PS 25 45 17 8 0 4 0 74 9 24
2014 PS-03 31 25 25 13 0 6 0 60 13 16
2011 PS 24 24 35 12 6 0 0 47 18 17
2011 PS-03 27 18 36 18 0 0 0 45 18 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 31 36 10 14 0 5 25 37 20
2017 PS-03 7 22 36 7 21 0 7 30 31 14
2014 PS 7 17 34 21 17 4 0 40 25 24
2014 PS-03 6 19 25 19 25 6 0 47 27 16
2011 PS 0 12 29 35 18 0 6 56 13 17
2011 PS-03 0 9 18 36 27 0 9 70 10 11
2008 PS 14 29 29 14 7 7 0 23 46 14
2008 PS-03 20 20 40 20 0 0 0 20 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 25 25 16 4 0 0 20 55 20
2017 PS-03 29 29 29 7 7 0 0 14 58 14
2014 PS 4 28 38 8 17 4 0 26 34 24
2014 PS-03 6 19 38 6 25 6 0 33 27 16
2011 PS 24 18 35 6 12 0 6 19 44 17
2011 PS-03 27 9 36 0 18 0 9 20 40 11
2008 PS 21 21 29 7 7 14 0 17 50 14
2008 PS-03 20 20 30 10 10 10 0 22 44 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 31 25 10 0 5 10 11 59 20
2017 PS-03 22 29 21 14 0 7 7 17 59 14
2014 PS 16 21 30 17 8 8 0 28 40 24
2014 PS-03 13 13 25 25 13 13 0 43 29 16
2011 PS 12 35 35 6 6 0 6 13 50 17
2011 PS-03 0 27 55 0 9 0 9 10 30 11
2008 PS 29 21 21 7 7 7 7 17 58 14
2008 PS-03 30 20 30 10 0 10 0 11 56 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 11 10 50 20 10 0 0 29 21 20
2017 PS-03 0 7 50 29 14 0 0 43 7 14
2014 PS 0 7 48 22 22 0 0 44 7 23
2014 PS-03 0 0 47 20 33 0 0 53 0 15
2011 PS 0 24 35 24 12 0 6 38 25 17
2011 PS-03 0 9 36 27 18 0 9 50 10 11
2008 PS 7 14 21 43 14 0 0 57 21 14
2008 PS-03 0 10 30 50 10 0 0 60 10 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 16 52 17 5 0 5 23 22 19
2017 PS-03 0 14 65 14 7 0 0 21 14 14
2014 PS 16 46 21 8 8 0 0 17 62 24
2014 PS-03 13 38 25 13 13 0 0 25 50 16
2011 PS 18 35 18 12 18 0 0 29 53 17
2011 PS-03 18 27 27 0 27 0 0 27 45 11
2008 PS 0 43 14 36 7 0 0 43 43 14
2008 PS-03 0 30 20 40 10 0 0 50 30 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 26 20 34 16 0 0 5 17 48 20
2017 PS-03 29 22 35 7 0 0 7 8 54 14
2014 PS 7 25 34 8 17 8 0 28 35 24
2014 PS-03 0 31 31 6 19 13 0 29 36 16
2011 PS 12 41 6 18 24 0 0 41 53 17
2011 PS-03 9 36 0 18 36 0 0 55 45 11
2008 PS 36 14 29 14 0 7 0 15 54 14
2008 PS-03 20 20 40 20 0 0 0 20 40 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 21 25 39 11 0 0 5 12 48 20
2017 PS-03 22 29 35 7 0 0 7 8 54 14
2014 PS 20 13 38 21 4 4 0 26 34 24
2014 PS-03 19 6 38 25 6 6 0 33 27 16

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 44 26 0 15 16 0 0 69 31 20
2017 PS-03 35 29 0 22 14 0 0 64 36 14
2014 PS 51 38 0 8 3 0 0 89 11 24
2014 PS-03 63 25 0 13 0 0 0 88 13 16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 34 45 10 11 0 0 0 79 11 20
2017 PS-03 42 36 14 7 0 0 0 78 7 14
2014 PS 51 30 13 4 3 0 0 80 7 24
2014 PS-03 63 19 13 6 0 0 0 81 6 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 25 54 11 5 0 5 0 83 5 20
2017 PS-03 21 58 7 7 0 7 0 85 8 14
2014 PS 45 30 8 0 0 17 0 90 0 24
2014 PS-03 38 31 6 0 0 25 0 92 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 44 11 10 0 5 0 78 10 20
2017 PS-03 22 50 7 14 0 7 0 77 15 14
2014 PS 45 34 13 4 4 0 0 79 8 24
2014 PS-03 44 31 13 6 6 0 0 75 13 16
2011 PS 53 24 6 12 6 0 0 76 18 17
2011 PS-03 64 18 9 9 0 0 0 82 9 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 44 40 6 10 0 0 0 84 10 20
2017 PS-03 50 36 0 14 0 0 0 86 14 14
2014 PS 54 42 4 0 0 0 0 96 0 24
2014 PS-03 56 38 6 0 0 0 0 94 0 16
2011 PS 47 35 0 12 6 0 0 82 18 17
2011 PS-03 64 36 0 0 0 0 0 100 0 11
2008 PS 36 36 14 7 7 0 0 71 14 14
2008 PS-03 30 40 10 10 10 0 0 70 20 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 55 0 5 21 5 0 73 27 20
2017 PS-03 14 50 0 7 22 7 0 69 31 14
2014 PS 25 30 17 13 3 8 4 63 18 24
2014 PS-03 25 38 6 19 0 13 0 71 21 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 25 44 4 17 0 5 5 76 19 20
2017 PS-03 29 50 7 0 0 7 7 92 0 14
2014 PS 41 34 13 4 0 8 0 82 5 24
2014 PS-03 50 25 13 0 0 13 0 86 0 16
2011 PS 47 29 18 6 0 0 0 76 6 17
2011 PS-03 64 18 18 0 0 0 0 82 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 34 45 5 16 0 0 0 79 16 20
2017 PS-03 42 36 7 14 0 0 0 78 14 14
2014 PS 34 32 17 13 0 4 0 69 13 24
2014 PS-03 38 25 13 19 0 6 0 67 20 16
2011 PS 41 29 18 6 6 0 0 71 12 17
2011 PS-03 55 36 0 9 0 0 0 91 9 11
2008 PS 29 21 7 29 7 7 0 54 38 14
2008 PS-03 30 10 10 40 0 10 0 44 44 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 45 5 10 11 0 0 74 21 20
2017 PS-03 28 43 7 14 7 0 0 71 22 14
2014 PS 30 37 17 8 0 8 0 72 9 24
2014 PS-03 25 31 19 13 0 13 0 64 14 16
2011 PS 31 19 6 31 13 0 0 50 44 16
2011 PS-03 36 18 9 27 9 0 0 55 36 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 45 14 5 11 10 0 67 18 20
2017 PS-03 14 43 21 0 7 14 0 67 8 14
2014 PS 25 25 24 4 4 17 0 61 10 24
2014 PS-03 25 19 19 6 6 25 0 58 17 16
2011 PS 25 6 25 19 6 19 0 38 31 16
2011 PS-03 27 9 27 9 0 27 0 50 13 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 66 0 20 0 0 0 80 20 20
2017 PS-03 21 58 0 22 0 0 0 78 22 14
2014 PS 21 46 4 20 8 0 0 68 28 24
2014 PS-03 25 44 0 19 13 0 0 69 31 16
2011 PS 12 76 0 12 0 0 0 88 12 17
2011 PS-03 18 64 0 18 0 0 0 82 18 11
2008 PS 36 64 0 0 0 0 0 100 0 14
2008 PS-03 20 80 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 51 10 10 0 0 0 80 10 20
2017 PS-03 28 50 7 14 0 0 0 78 14 14
2014 PS 46 38 4 11 0 0 0 84 11 24
2014 PS-03 44 38 6 13 0 0 0 81 13 16
2011 PS 29 41 18 12 0 0 0 71 12 17
2011 PS-03 45 36 18 0 0 0 0 82 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 40 50 0 10 0 0 0 90 10 20
2017 PS-03 36 57 0 7 0 0 0 93 7 14
2014 PS 38 46 13 3 0 0 0 84 3 24
2014 PS-03 31 56 13 0 0 0 0 88 0 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 31 0 5 9 0 0 86 14 20
2017 PS-03 58 22 0 7 14 0 0 79 21 14
2014 PS 63 30 4 0 3 0 0 93 3 24
2014 PS-03 69 25 6 0 0 0 0 94 0 16
2011 PS 88 12 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11
2008 PS 64 14 0 21 0 0 0 79 21 14
2008 PS-03 60 10 0 30 0 0 0 70 30 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 60 16 20 0 4 0 0 76 4 20
2017 PS-03 65 7 22 0 7 0 0 72 7 14
2014 PS 63 21 0 8 7 0 0 84 16 24
2014 PS-03 75 13 0 6 6 0 0 88 13 16
2011 PS 82 12 0 6 0 0 0 94 6 17
2011 PS-03 82 9 0 9 0 0 0 91 9 11
2008 PS 57 21 7 7 7 0 0 79 14 14
2008 PS-03 60 20 10 0 10 0 0 80 10 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 70 21 0 5 4 0 0 91 9 20
2017 PS-03 72 14 0 7 7 0 0 86 14 14
2014 PS 83 4 0 8 4 0 0 87 13 24
2014 PS-03 81 0 0 13 6 0 0 81 19 16
2011 PS 88 0 0 0 0 0 12 100 0 17
2011 PS-03 100 0 0 0 0 0 0 100 0 11
2008 PS 64 0 0 0 21 0 14 75 25 14
2008 PS-03 70 0 0 0 20 0 10 78 22 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 70 15 0 5 5 0 5 90 10 19
2017 PS-03 54 23 0 8 7 0 8 84 16 13
2014 PS 75 13 8 0 4 0 0 87 4 24
2014 PS-03 63 19 13 0 6 0 0 81 6 16
2011 PS 88 6 0 0 0 0 6 100 0 17
2011 PS-03 100 0 0 0 0 0 0 100 0 11
2008 PS 64 7 0 0 14 0 14 83 17 14
2008 PS-03 70 0 0 0 20 0 10 78 22 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 66 15 5 0 4 5 5 90 5 20
2017 PS-03 65 7 7 0 7 7 7 84 8 14
2014 PS 70 8 4 4 4 8 0 86 9 24
2014 PS-03 56 13 6 6 6 13 0 79 14 16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 49 31 0 15 5 0 0 80 20 19
2017 PS-03 46 39 0 7 8 0 0 85 15 13
2014 PS 58 17 8 4 4 8 0 82 9 24
2014 PS-03 50 25 6 0 6 13 0 86 7 16
2011 PS 59 29 6 0 0 0 6 94 0 17
2011 PS-03 64 18 9 0 0 0 9 90 0 11
2008 PS 57 21 0 7 7 0 7 85 15 14
2008 PS-03 60 20 0 10 10 0 0 80 20 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 50 16 5 15 14 0 59 23 20
2017 PS-03 0 43 7 7 22 21 0 55 36 14
2014 PS 8 24 8 17 0 34 8 56 29 24
2014 PS-03 6 19 0 25 0 38 13 50 50 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 50 5 10 11 4 0 73 22 20
2017 PS-03 22 43 7 14 7 7 0 69 23 14
2014 PS 20 42 8 13 0 17 0 75 15 24
2014 PS-03 19 38 0 19 0 25 0 75 25 16
2011 PS 18 35 35 0 6 6 0 56 6 17
2011 PS-03 27 36 27 0 0 9 0 70 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PS 0 100 24
2014 PS-03 0 100 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 10 40 31 0 0 19 0 62 0 20
2017 PS-03 7 36 29 0 0 28 0 60 0 14
2014 PS 11 13 13 0 0 51 13 65 0 24
2014 PS-03 13 6 6 0 0 56 19 75 0 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 50 10 6 0 14 0 81 7 20
2017 PS-03 22 43 14 0 0 21 0 82 0 14
2014 PS 28 34 17 0 0 21 0 79 0 24
2014 PS-03 25 31 13 0 0 31 0 82 0 16
2011 PS 29 41 6 6 0 18 0 86 7 17
2011 PS-03 27 27 9 9 0 27 0 75 13 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 32 64 0 0 4 0 0 96 4 20
2017 PS-03 22 72 0 0 7 0 0 93 7 14
2014 PS 17 66 17 0 0 0 0 83 0 24
2014 PS-03 19 63 19 0 0 0 0 81 0 16
2011 PS 18 59 6 12 6 0 0 76 18 17
2011 PS-03 18 73 0 9 0 0 0 91 9 11
2008 PS 7 64 21 7 0 0 0 71 7 14
2008 PS-03 0 70 30 0 0 0 0 70 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 10 37 20 20 4 5 5 52 27 20
2017 PS-03 14 22 22 22 7 7 7 42 33 14
2014 PS 4 24 25 4 13 21 8 40 24 24
2014 PS-03 6 13 25 6 6 31 13 33 22 16
2011 PS 6 12 24 29 6 18 6 23 46 17
2011 PS-03 9 0 27 27 9 27 0 13 50 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 31 55 4 0 0 5 5 95 0 20
2017 PS-03 22 58 7 0 0 7 7 92 0 14
2014 PS 42 34 11 8 0 4 0 79 9 24
2014 PS-03 50 31 6 6 0 6 0 87 7 16
2011 PS 47 24 12 0 6 12 0 80 7 17
2011 PS-03 64 9 9 0 0 18 0 89 0 11
2008 PS 14 36 21 14 0 7 7 58 17 14
2008 PS-03 20 30 30 10 0 0 10 56 11 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 60 15 5 0 5 0 79 5 20
2017 PS-03 14 58 14 7 0 7 0 77 8 14
2014 PS 30 38 24 0 0 8 0 74 0 24
2014 PS-03 38 31 19 0 0 13 0 79 0 16
2011 PS 29 18 24 6 0 24 0 62 8 17
2011 PS-03 36 9 18 9 0 27 0 63 13 11
2008 PS 21 43 14 14 0 7 0 69 15 14
2008 PS-03 20 40 20 10 0 10 0 67 11 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 42 39 5 10 0 0 5 85 10 20
2017 PS-03 36 35 7 14 0 0 7 77 15 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 51 29 0 0 5 10 5 94 6 20
2017 PS-03 42 29 0 0 7 14 7 91 9 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 14 39 21 26 0 0 0 53 26 20
2017 PS-03 14 43 22 22 0 0 0 57 22 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 55 10 16 15 0 0 60 31 20
2017 PS-03 7 50 7 14 22 0 0 57 36 14

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 10 21 5 40 24 0 0 31 64 20
2017 PS-03 14 22 0 29 35 0 0 36 64 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 12 49 25 10 0 0 17 34 20
2017 PS-03 7 0 50 36 7 0 0 7 43 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 16 36 39 5 0 0 5 54 5 20
2017 PS-03 14 43 28 7 0 0 7 62 8 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 24 44 26 6 0 0 24 32 20
2017 PS-03 0 28 50 22 0 0 0 28 22 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 20 11 39 11 0 0 20 38 14 20
2017 PS-03 29 7 36 7 0 0 22 45 9 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 5 22 34 29 10 0 0 27 39 20
2017 PS-03 7 14 36 28 14 0 0 22 42 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 16 39 16 20 10 0 0 55 29 20
2017 PS-03 14 50 0 22 14 0 0 64 36 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 30 10 49 11 0 0 0 40 11 20
2017 PS-03 35 14 43 7 0 0 0 50 7 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 30 29 36 5 0 0 0 60 5 20
2017 PS-03 28 29 36 7 0 0 0 57 7 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 22 36 37 5 0 0 0 57 5 19
2017 PS-03 23 38 31 8 0 0 0 61 8 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 29 61 10 0 0 0 0 90 0 20
2017 PS-03 36 57 7 0 0 0 0 93 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 68 16 6 0 5 0 5 88 5 20
2017 PS-03 78 7 0 0 7 0 7 92 8 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 45 29 14 6 5 0 0 75 11 20
2017 PS-03 36 36 21 0 7 0 0 72 7 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 64 15 10 6 0 0 5 83 6 20
2017 PS-03 64 14 14 0 0 0 7 85 0 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 15 11 0 0 0 20 86 0 20
2017 PS-03 57 7 7 0 0 0 29 90 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 55 25 4 6 0 0 10 88 7 20
2017 PS-03 65 14 7 0 0 0 14 92 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 60 31 5 0 5 0 0 90 5 20
2017 PS-03 78 14 0 0 7 0 0 93 7 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 50 29 21 0 0 0 0 79 0 20
2017 PS-03 50 29 22 0 0 0 0 78 0 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 11 10 44 36 0 0 0 21 36 20
2017 PS-03 7 14 42 36 0 0 0 22 36 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 11 29 44 16 0 0 0 16 40 20
2017 PS-03 0 35 50 14 0 0 0 14 35 14
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 15 21 16 20 19 10 0 16 84 20
2017 PS-03 22 14 0 29 28 7 0 23 77 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 35 14
2017 PS-03 50 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 35 14
2017 PS-03 50 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PS 7 14
2017 PS-03 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PS 9 14
2017 PS-03 0 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PS 0 14
2017 PS-03 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PS 63 14
2017 PS-03 60 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PS 8 39 23 30 0 0 13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 6 28 0 38 6 0 21 43 57 15
2017 PS-03 10 30 0 39 10 0 10 45 55 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PS 0 15 0 26 45 8 6 17 83 15
2017 PS-03 0 10 0 20 70 0 0 10 90 10
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