2017 Public Service Employee Survey Results by Theme for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 35 60 0 0 5 0 0 95 5 20
2014 OP 57 38 5 0 0 0 0 95 0 21
2014 OP-01 56 39 6 0 0 0 0 94 0 18
2011 OP 55 40 0 0 5 0 0 95 5 20
2008 OP 57 38 5 0 0 0 0 95 0 21
2008 OP-01 47 47 6 0 0 0 0 94 0 17

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 40 5 25 5 0 0 65 30 20

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 50 50 0 0 0 0 0 100 0 20
2014 OP 72 24 5 0 0 0 0 95 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 75 20 5 0 0 0 0 95 0 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 60 5 5 0 0 0 90 5 20
2014 OP 62 28 9 0 0 0 0 91 0 21
2014 OP-01 61 28 11 0 0 0 0 89 0 18
2011 OP 50 45 5 0 0 0 0 95 0 20
2008 OP 62 38 0 0 0 0 0 100 0 21
2008 OP-01 53 47 0 0 0 0 0 100 0 17

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 50 20 0 5 0 0 75 5 20
2014 OP 53 28 5 14 0 0 0 81 14 21
2014 OP-01 56 28 6 11 0 0 0 83 11 18
2011 OP 25 60 5 5 5 0 0 85 10 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 45 20 0 10 0 0 70 10 20
2014 OP 43 34 5 14 5 0 0 76 19 21
2014 OP-01 50 33 6 6 6 0 0 83 11 18
2011 OP 20 55 20 0 5 0 0 75 5 20
2008 OP 43 43 5 10 0 0 0 86 10 21
2008 OP-01 47 35 6 12 0 0 0 82 12 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 15 30 10 5 5 5 50 17 20
2014 OP 39 24 14 0 9 9 5 72 11 21
2014 OP-01 39 22 17 0 6 11 6 73 7 18
2011 OP 35 25 20 5 15 0 0 60 20 20
2008 OP 43 24 14 10 10 0 0 67 19 21
2008 OP-01 41 24 18 6 12 0 0 65 18 17
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 35 15 10 5 5 0 68 16 20
2014 OP 28 53 14 5 0 0 0 81 5 21
2014 OP-01 28 50 17 6 0 0 0 78 6 18
2011 OP 35 35 20 5 5 0 0 70 10 20
2008 OP 67 19 10 0 5 0 0 86 5 21
2008 OP-01 59 24 12 0 6 0 0 82 6 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 35 35 5 15 5 5 0 74 21 20
2014 OP 38 33 10 9 9 0 0 71 19 21
2014 OP-01 39 39 6 6 11 0 0 78 17 18
2011 OP 25 40 25 5 5 0 0 65 10 20
2008 OP 57 29 10 0 5 0 0 86 5 21
2008 OP-01 47 35 12 0 6 0 0 82 6 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 25 10 10 10 5 0 68 21 20
2014 OP 52 39 5 5 0 0 0 91 5 21
2014 OP-01 56 33 6 6 0 0 0 89 6 18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 40 15 15 5 5 0 63 21 20
2014 OP 19 52 20 9 0 0 0 71 9 21
2014 OP-01 22 61 11 6 0 0 0 83 6 18
2011 OP 20 30 30 0 15 5 0 53 16 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 25 20 20 10 0 0 50 30 20
2014 OP 5 57 14 24 0 0 0 62 24 21
2014 OP-01 6 61 17 17 0 0 0 67 17 18
2011 OP 15 35 35 5 10 0 0 50 15 20
2008 OP 14 43 19 19 0 5 0 60 20 21
2008 OP-01 18 47 12 24 0 0 0 65 24 17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 35 0 10 30 10 0 56 44 20
2014 OP 0 43 29 19 9 0 0 43 28 21
2014 OP-01 0 50 28 17 6 0 0 50 22 18
2011 OP 5 35 35 10 5 10 0 44 17 20
2008 OP 14 38 14 24 10 0 0 52 33 21
2008 OP-01 12 47 12 24 6 0 0 59 29 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 20 25 10 25 10 0 33 39 20
2014 OP 9 19 24 28 9 9 0 31 42 21
2014 OP-01 11 17 22 33 6 11 0 31 44 18
2011 OP 10 25 40 5 10 10 0 39 17 20
2008 OP 14 24 19 24 5 14 0 44 33 21
2008 OP-01 18 24 24 24 6 6 0 44 31 17

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 35 15 20 10 10 0 50 33 20
2014 OP 5 43 20 19 9 5 0 50 30 21
2014 OP-01 6 50 17 22 6 0 0 56 28 18
2011 OP 5 35 30 25 5 0 0 40 30 20
2008 OP 10 57 14 10 5 5 0 70 15 21
2008 OP-01 12 65 6 12 6 0 0 76 18 17
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 25 15 30 20 0 0 35 50 20
2014 OP 19 34 19 19 9 0 0 53 28 21
2014 OP-01 22 28 22 22 6 0 0 50 28 18
2011 OP 15 50 10 15 10 0 0 65 25 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 65 0 5 0 0 0 95 5 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 5 30 20 30 5 0 16 53 20
2014 OP 14 5 28 15 24 9 5 22 45 21
2014 OP-01 17 6 33 11 17 11 6 27 33 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 35 5 35 0 0 0 60 35 20
2014 OP 28 47 15 5 5 0 0 76 9 21
2014 OP-01 33 44 11 6 6 0 0 78 11 18
2011 OP 20 50 15 5 10 0 0 70 15 20
2008 OP 19 52 10 10 5 5 0 75 15 21
2008 OP-01 12 65 6 12 6 0 0 76 18 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 40 20 10 5 0 0 65 15 20
2014 OP 43 28 10 5 9 5 0 74 15 21
2014 OP-01 50 33 6 0 11 0 0 83 11 18
2011 OP 55 30 15 0 0 0 0 85 0 20
2008 OP 52 29 5 14 0 0 0 81 14 21
2008 OP-01 47 29 6 18 0 0 0 76 18 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 20 30 20 5 10 0 39 28 20
2014 OP 19 33 15 19 5 9 0 57 26 21
2014 OP-01 22 39 11 17 6 6 0 65 24 18
2011 OP 40 30 20 5 0 5 0 74 5 20
2008 OP 48 33 5 10 5 0 0 81 14 21
2008 OP-01 41 35 6 12 6 0 0 76 18 17

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 45 10 10 15 0 0 65 25 20
2014 OP 47 39 5 5 0 0 5 90 5 21
2014 OP-01 56 39 0 0 0 0 6 100 0 18
2011 OP 35 35 15 5 10 0 0 70 15 20
2008 OP 33 43 5 14 5 0 0 76 19 21
2008 OP-01 35 41 0 18 6 0 0 76 24 17

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 60 40 0 0 0 0 0 100 0 20
2014 OP 67 28 0 5 0 0 0 95 5 21
2014 OP-01 72 22 0 6 0 0 0 94 6 18
2011 OP 55 45 0 0 0 0 0 100 0 20
2008 OP 86 14 0 0 0 0 0 100 0 21
2008 OP-01 82 18 0 0 0 0 0 100 0 17

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 70 20 0 5 5 0 0 90 10 20
2014 OP 76 24 0 0 0 0 0 100 0 21
2014 OP-01 83 17 0 0 0 0 0 100 0 18
2011 OP 75 20 5 0 0 0 0 95 0 20
2008 OP 90 10 0 0 0 0 0 100 0 21
2008 OP-01 88 12 0 0 0 0 0 100 0 17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 30 15 15 30 0 0 40 45 20
2014 OP 24 24 20 14 9 5 5 52 26 21
2014 OP-01 28 28 17 11 6 6 6 63 19 18
2011 OP 20 35 10 10 25 0 0 55 35 20
2008 OP 29 38 14 5 14 0 0 67 19 21
2008 OP-01 29 41 6 6 18 0 0 71 24 17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 0 5 15 70 0 10 0 94 20
2014 OP 0 10 9 5 57 0 19 13 76 21
2014 OP-01 0 6 11 6 56 0 22 7 79 18
2011 OP 10 5 15 10 60 0 0 15 70 20
2008 OP 5 5 14 29 33 10 5 11 72 21
2008 OP-01 0 0 18 24 41 12 6 0 79 17

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 45 10 20 10 0 0 60 30 20
2014 OP 24 38 19 14 5 0 0 62 19 21
2014 OP-01 22 39 22 11 6 0 0 61 17 18
2011 OP 20 45 20 5 10 0 0 65 15 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 35 25 15 15 0 0 45 30 20
2014 OP 24 52 9 9 5 0 0 76 14 21
2014 OP-01 22 56 11 6 6 0 0 78 11 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 40 15 10 10 0 0 65 20 20
2014 OP 38 29 19 9 5 0 0 67 14 21
2014 OP-01 44 22 17 11 6 0 0 67 17 18
2011 OP 45 30 5 10 10 0 0 75 20 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 35 20 20 10 0 10 44 33 20

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 60 0 15 5 0 0 80 20 20
2014 OP 38 34 5 9 14 0 0 72 24 21
2014 OP-01 44 28 0 11 17 0 0 72 28 18
2011 OP 25 45 15 10 5 0 0 70 15 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 0 5 20 60 0 15 0 94 20
2014 OP 15 9 9 5 28 5 28 36 49 21
2014 OP-01 11 6 11 6 33 0 33 25 58 18
2011 OP 10 20 0 25 25 5 15 38 63 20
2008 OP 14 19 5 14 14 5 29 50 43 21
2008 OP-01 12 24 0 12 12 6 35 60 40 17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 55 15 5 5 0 0 75 10 20
2014 OP 39 24 19 14 5 0 0 62 19 21
2014 OP-01 39 22 22 11 6 0 0 61 17 18
2011 OP 25 40 20 15 0 0 0 65 15 20
2008 OP 38 29 24 10 0 0 0 67 10 21
2008 OP-01 41 35 18 6 0 0 0 76 6 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 25 0 10 20 5 15 63 38 20
2014 OP 33 33 5 20 5 0 5 69 26 21
2014 OP-01 39 28 6 17 6 0 6 71 24 18
2011 OP 25 20 5 20 20 0 10 50 44 20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 OP 5 65 30 20
2014 OP 14 62 24 21
2014 OP-01 6 67 28 18
2011 OP 25 65 10 20
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 50 40 0 5 5 0 0 90 10 20
2014 OP 38 57 0 5 0 0 0 95 5 21
2014 OP-01 44 56 0 0 0 0 0 100 0 18
2011 OP 40 45 10 0 5 0 0 85 5 20
2008 OP 48 52 0 0 0 0 0 100 0 21
2008 OP-01 41 59 0 0 0 0 0 100 0 17

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 50 15 5 5 5 0 74 11 20
2014 OP 47 28 10 9 5 0 0 76 14 21
2014 OP-01 56 33 0 6 6 0 0 89 11 18
2011 OP 30 45 10 10 5 0 0 75 15 20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 20 25 30 20 0 0 50 25 20
2014 OP 0 5 19 34 28 5 9 72 6 21
2014 OP-01 0 6 17 28 33 6 11 73 7 18
2011 OP 5 30 15 30 20 0 0 50 35 20
2008 OP 0 24 29 14 29 5 0 45 25 21
2008 OP-01 0 18 29 18 35 0 0 53 18 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 5 55 20 10 0 0 30 15 20
2014 OP 5 5 28 19 29 5 9 56 11 21
2014 OP-01 6 6 22 22 28 6 11 60 13 18
2011 OP 15 10 30 15 30 0 0 45 25 20
2008 OP 5 29 14 29 19 5 0 50 35 21
2008 OP-01 6 24 12 35 24 0 0 59 29 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 25 25 35 10 0 0 45 30 20
2014 OP 9 9 29 24 14 5 9 44 22 21
2014 OP-01 6 11 22 28 17 6 11 53 20 18
2011 OP 20 10 20 30 15 0 5 47 32 20
2008 OP 10 24 33 14 10 10 0 26 37 21
2008 OP-01 6 18 41 18 12 6 0 31 25 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 0 20 20 45 0 5 68 11 20
2014 OP 0 0 15 35 35 5 10 83 0 20
2014 OP-01 0 0 12 35 35 6 12 86 0 17
2011 OP 0 20 10 40 20 0 10 67 22 20
2008 OP 0 14 10 48 24 5 0 75 15 21
2008 OP-01 0 12 12 47 29 0 0 76 12 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 50 5 10 15 0 0 25 70 20
2014 OP 24 19 28 0 15 5 9 17 50 21
2014 OP-01 28 11 33 0 11 6 11 13 47 18
2011 OP 15 35 20 15 15 0 0 30 50 20
2008 OP 10 38 29 10 10 5 0 20 50 21
2008 OP-01 12 29 35 12 12 0 0 24 41 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 15 25 25 25 0 0 50 25 20
2014 OP 0 19 14 24 29 5 9 61 22 21
2014 OP-01 0 17 11 28 28 6 11 67 20 18
2011 OP 10 20 20 30 20 0 0 50 30 20
2008 OP 0 14 38 14 29 5 0 45 15 21
2008 OP-01 0 12 47 18 24 0 0 41 12 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 10 20 35 15 0 5 53 26 20
2014 OP 9 9 19 34 5 5 19 50 25 21
2014 OP-01 6 6 22 33 6 6 22 54 15 18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 50 5 25 5 5 0 63 32 20
2014 OP 33 39 19 0 9 0 0 72 9 21
2014 OP-01 33 39 17 0 11 0 0 72 11 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 55 10 10 5 0 0 75 15 20
2014 OP 43 43 14 0 0 0 0 86 0 21
2014 OP-01 44 39 17 0 0 0 0 83 0 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 35 20 0 5 10 0 72 6 20
2014 OP 43 29 24 0 0 5 0 75 0 21
2014 OP-01 50 22 22 0 0 6 0 76 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 60 5 0 5 5 0 89 5 20
2014 OP 57 24 9 9 0 0 0 81 9 21
2014 OP-01 67 17 11 6 0 0 0 83 6 18
2011 OP 35 35 10 10 5 5 0 74 16 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 50 5 0 5 0 0 90 5 20
2014 OP 67 24 9 0 0 0 0 91 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 30 45 15 5 5 0 0 75 10 20
2008 OP 38 48 5 10 0 0 0 86 10 21
2008 OP-01 41 41 6 12 0 0 0 82 12 17

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 30 30 5 20 0 0 45 25 20
2014 OP 24 28 20 14 5 5 5 57 21 21
2014 OP-01 28 33 11 11 6 6 6 69 19 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 40 5 5 5 5 0 84 11 20
2014 OP 57 33 5 5 0 0 0 90 5 21
2014 OP-01 61 39 0 0 0 0 0 100 0 18
2011 OP 60 25 10 0 0 5 0 89 0 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 60 15 5 0 0 0 80 5 20
2014 OP 33 43 5 19 0 0 0 76 19 21
2014 OP-01 33 50 0 17 0 0 0 83 17 18
2011 OP 55 25 5 0 10 5 0 84 11 20
2008 OP 38 48 14 0 0 0 0 86 0 21
2008 OP-01 29 53 18 0 0 0 0 82 0 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 45 5 15 10 0 0 70 25 20
2014 OP 28 34 24 9 5 0 0 62 14 21
2014 OP-01 33 33 22 6 6 0 0 67 11 18
2011 OP 30 35 20 0 10 5 0 68 11 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 20 25 20 15 10 0 33 39 20
2014 OP 33 24 20 9 9 5 0 60 20 21
2014 OP-01 39 22 11 11 11 6 0 65 24 18
2011 OP 25 45 5 10 15 0 0 70 25 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 40 5 5 10 0 0 80 15 20
2014 OP 47 39 0 9 5 0 0 86 14 21
2014 OP-01 56 39 0 6 0 0 0 94 6 18
2011 OP 35 55 0 10 0 0 0 90 10 20
2008 OP 52 24 5 19 0 0 0 76 19 21
2008 OP-01 47 24 6 24 0 0 0 71 24 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 30 5 15 20 0 0 60 35 20
2014 OP 52 34 5 5 5 0 0 86 9 21
2014 OP-01 61 28 0 6 6 0 0 89 11 18
2011 OP 40 25 5 15 15 0 0 65 30 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 60 20 10 10 0 0 0 80 10 20
2014 OP 76 15 5 5 0 0 0 91 5 21
2014 OP-01 83 11 6 0 0 0 0 94 0 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 63 26 0 11 0 0 0 89 11 19
2014 OP 71 24 0 0 5 0 0 95 5 21
2014 OP-01 78 22 0 0 0 0 0 100 0 18
2011 OP 85 5 10 0 0 0 0 90 0 20
2008 OP 67 24 0 5 5 0 0 90 10 21
2008 OP-01 65 24 0 6 6 0 0 88 12 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 70 15 5 10 0 0 0 85 10 20
2014 OP 76 20 0 0 5 0 0 95 5 21
2014 OP-01 83 17 0 0 0 0 0 100 0 18
2011 OP 80 10 10 0 0 0 0 90 0 20
2008 OP 67 29 0 0 5 0 0 95 5 21
2008 OP-01 65 29 0 0 6 0 0 94 6 17

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 70 10 0 15 5 0 0 80 20 20
2014 OP 67 14 0 5 9 0 5 85 15 21
2014 OP-01 67 17 0 6 6 0 6 88 12 18
2011 OP 85 0 10 0 0 0 5 89 0 20
2008 OP 71 5 0 10 5 0 10 84 16 21
2008 OP-01 76 0 0 6 6 0 12 87 13 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 70 10 0 5 15 0 0 80 20 20
2014 OP 81 0 5 5 5 0 5 85 10 21
2014 OP-01 83 0 0 6 6 0 6 88 12 18
2011 OP 80 0 10 0 0 0 10 89 0 20
2008 OP 81 5 5 0 10 0 0 86 10 21
2008 OP-01 82 0 6 0 12 0 0 82 12 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 60 10 5 10 5 0 10 78 17 20
2014 OP 57 24 0 5 5 0 9 90 10 21
2014 OP-01 61 22 0 6 0 0 11 94 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 65 15 0 5 10 0 5 84 16 20
2014 OP 66 24 9 0 0 0 0 91 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 90 5 0 0 0 0 5 100 0 20
2008 OP 57 24 0 0 14 0 5 85 15 21
2008 OP-01 59 18 0 0 18 0 6 81 19 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 19 28 10 0 5 28 9 76 8 21
2014 OP-01 22 33 6 0 6 28 6 83 8 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 65 15 0 5 0 0 80 5 20
2014 OP 38 38 10 5 5 5 0 79 10 21
2014 OP-01 44 39 6 0 6 6 0 88 6 18
2011 OP 35 25 20 10 0 10 0 67 11 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 24 14 5 5 0 28 24 79 10 21
2014 OP-01 28 17 0 6 0 22 28 89 11 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 30 45 20 0 5 0 0 75 5 20
2014 OP 38 24 5 9 5 19 0 76 17 21
2014 OP-01 44 22 0 6 6 22 0 86 14 18
2011 OP 45 35 10 5 0 5 0 84 5 20

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 50 30 5 5 5 5 0 84 11 20
2014 OP 38 39 14 5 0 5 0 80 5 21
2014 OP-01 44 33 11 6 0 6 0 82 6 18
2011 OP 20 50 15 15 0 0 0 70 15 20
2008 OP 38 48 5 0 5 5 0 90 5 21
2008 OP-01 35 53 6 0 6 0 0 88 6 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 10 35 10 10 10 25 0 60 27 20
2014 OP 0 43 14 19 0 19 5 57 25 21
2014 OP-01 0 44 17 22 0 17 0 53 27 18
2011 OP 15 25 15 10 20 10 5 47 35 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 35 50 10 0 5 0 0 85 5 20
2014 OP 24 53 5 14 0 5 0 80 15 21
2014 OP-01 28 44 6 17 0 6 0 76 18 18
2011 OP 50 30 10 5 5 0 0 80 10 20
2008 OP 48 38 5 10 0 0 0 86 10 21
2008 OP-01 47 35 6 12 0 0 0 82 12 17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 50 25 0 10 5 10 0 83 17 20
2014 OP 19 39 9 19 0 14 0 67 22 21
2014 OP-01 22 33 11 22 0 11 0 63 25 18
2011 OP 40 40 5 10 5 0 0 80 15 20
2008 OP 33 38 5 19 0 5 0 75 20 21
2008 OP-01 35 47 0 18 0 0 0 82 18 17
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 25 5 10 20 0 0 65 30 20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 35 20 5 5 20 15 0 65 29 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 20 45 5 20 10 0 0 65 30 20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 45 30 10 10 0 0 50 20 20

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 15 15 15 20 35 0 0 30 55 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 20 55 10 15 0 0 20 25 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 25 15 10 5 0 5 68 16 20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 30 25 25 20 0 0 30 45 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 45 35 5 5 0 0 10 89 6 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 22 17 39 11 11 0 0 39 22 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 41 29 18 12 0 0 41 29 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 17 44 22 6 11 0 0 61 17 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 28 44 17 6 6 0 0 72 11 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 44 33 11 6 6 0 0 78 11 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 35 25 20 15 5 0 0 60 20 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 60 30 0 0 5 0 5 95 5 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 45 40 10 0 5 0 0 85 5 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 45 10 25 5 10 0 5 58 16 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 40 5 0 0 5 0 50 90 10 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 60 20 5 0 5 0 10 89 6 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 85 10 0 0 0 0 5 100 0 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 50 25 20 0 0 0 5 79 0 20

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 50 40 0 5 0 0 55 5 20

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 5 15 45 35 0 0 0 35 20 20
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 25 25 30 10 10 0 0 25 75 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 OP 20 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 OP 20 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 OP 20 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 OP 33 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 OP 7 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 OP 53 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 OP 7 73 20 0 0 0 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 7 47 0 20 27 0 0 53 47 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 OP 0 13 7 27 53 0 0 13 80 15
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