2017 Public Service Employee Survey Results by Theme for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 47 12 3 3 0 0 82 6 301
2017 EL-03 14 56 22 9 0 0 0 70 9 17
2017 EL-04 39 42 15 0 2 0 2 83 2 48
2017 EL-05 29 53 16 0 2 0 0 82 2 55
2017 EL-06 36 44 11 5 5 0 0 80 10 142
2017 EL-07 55 30 5 5 5 0 0 85 10 20
2014 EL 34 45 11 7 3 1 0 79 10 365
2014 EL-03 22 60 5 9 0 3 0 86 9 24
2014 EL-04 28 46 12 9 5 0 0 74 14 79
2014 EL-05 34 48 7 9 2 0 0 82 11 55
2014 EL-06 35 41 15 7 2 1 0 76 9 143
2014 EL-07 33 38 17 4 4 0 4 74 9 24
2011 EL 37 42 10 7 4 0 0 79 11 443
2011 EL-03 40 40 13 7 0 0 0 80 7 45
2011 EL-04 33 50 9 2 6 0 0 83 8 90
2011 EL-05 37 44 8 8 2 0 0 81 11 84
2011 EL-06 40 36 11 6 6 0 0 77 12 141
2011 EL-07 46 32 14 7 0 0 0 79 7 28
2008 EL 37 40 13 7 3 0 0 77 9 307
2008 EL-03 32 48 10 3 3 0 3 83 7 31
2008 EL-04 39 35 16 10 0 0 0 75 10 51
2008 EL-05 47 36 9 4 4 0 0 82 9 45
2008 EL-06 34 44 13 4 4 0 0 79 8 122
2008 EL-07 35 48 13 4 0 0 0 83 4 23

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 32 34 17 10 7 0 1 66 17 301
2017 EL-03 19 34 12 30 5 0 0 53 35 17
2017 EL-04 34 27 20 12 6 0 2 62 18 48
2017 EL-05 36 31 22 5 5 0 0 67 11 55
2017 EL-06 32 35 13 12 6 0 1 68 18 142
2017 EL-07 40 40 15 0 5 0 0 80 5 20

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 59 34 5 1 1 0 0 93 2 301
2017 EL-03 50 42 7 0 0 0 0 93 0 17
2017 EL-04 58 28 8 2 2 0 2 88 4 48
2017 EL-05 49 48 2 2 0 0 0 96 2 55
2017 EL-06 58 35 4 1 1 0 0 94 3 142
2017 EL-07 70 20 10 0 0 0 0 90 0 20
2014 EL 70 23 4 1 1 1 0 93 2 365
2014 EL-03 66 34 0 0 0 0 0 100 0 24
2014 EL-04 63 26 6 2 2 1 0 90 4 79
2014 EL-05 71 21 7 0 0 0 0 93 0 55
2014 EL-06 69 22 5 2 1 1 0 92 3 143
2014 EL-07 63 29 4 0 4 0 0 92 4 24
2011 EL 62 29 7 1 1 0 0 91 2 443
2011 EL-03 58 31 11 0 0 0 0 89 0 45
2011 EL-04 60 37 3 0 0 0 0 97 0 90
2011 EL-05 68 24 6 1 1 0 0 92 2 84
2011 EL-06 62 26 9 1 1 0 0 88 3 141
2011 EL-07 61 36 4 0 0 0 0 96 0 28

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 48 36 11 4 1 0 0 84 6 300
2017 EL-03 53 17 12 18 0 0 0 70 18 17
2017 EL-04 49 30 15 2 2 0 2 81 4 48
2017 EL-05 47 39 12 2 0 0 0 86 2 55
2017 EL-06 47 40 9 3 1 0 0 87 4 141
2017 EL-07 40 35 10 10 5 0 0 75 15 20
2014 EL 47 40 9 2 2 0 0 87 4 364
2014 EL-03 62 32 6 0 0 0 0 94 0 23
2014 EL-04 36 51 9 2 2 0 0 86 4 79
2014 EL-05 47 38 9 4 2 0 0 86 5 55
2014 EL-06 43 41 11 1 2 1 0 85 4 143
2014 EL-07 46 38 8 4 4 0 0 83 8 24
2011 EL 46 41 7 4 1 0 0 87 5 443
2011 EL-03 53 31 11 4 0 0 0 84 4 45
2011 EL-04 40 47 7 6 1 0 0 87 7 90
2011 EL-05 49 43 5 2 1 0 0 92 4 84
2011 EL-06 50 37 8 5 1 0 0 87 6 141
2011 EL-07 36 50 11 4 0 0 0 86 4 28
2008 EL 48 39 8 3 2 0 0 88 5 309
2008 EL-03 48 32 10 3 3 0 3 83 7 31
2008 EL-04 50 35 12 4 0 0 0 85 4 52
2008 EL-05 47 44 2 4 2 0 0 91 7 45
2008 EL-06 46 46 6 1 2 0 0 91 3 123
2008 EL-07 61 30 9 0 0 0 0 91 0 23

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 31 19 7 6 0 0 67 13 300
2017 EL-03 29 30 24 12 5 0 0 59 17 17
2017 EL-04 34 33 14 6 11 2 0 68 18 47
2017 EL-05 33 37 19 7 4 0 0 70 11 55
2017 EL-06 38 27 23 8 4 0 0 65 12 142
2017 EL-07 40 40 10 5 5 0 0 80 10 20
2014 EL 33 37 15 8 7 1 0 70 15 365
2014 EL-03 29 54 6 5 7 0 0 83 12 24
2014 EL-04 27 33 17 16 7 0 0 60 23 79
2014 EL-05 37 38 16 2 5 2 0 76 7 55
2014 EL-06 31 45 15 7 2 1 0 76 9 143
2014 EL-07 29 38 17 8 8 0 0 67 17 24
2011 EL 27 39 20 6 7 0 0 67 13 444
2011 EL-03 33 38 24 0 2 2 0 73 2 45
2011 EL-04 19 40 23 8 10 0 0 59 18 90
2011 EL-05 26 46 14 7 5 1 0 73 12 84
2011 EL-06 35 32 21 6 6 0 0 67 12 142
2011 EL-07 25 46 18 4 7 0 0 71 11 28

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 35 17 6 7 0 0 70 13 300
2017 EL-03 29 24 22 13 12 0 0 53 25 17
2017 EL-04 32 36 15 6 9 2 0 69 15 48
2017 EL-05 33 42 14 9 2 0 0 75 11 54
2017 EL-06 35 35 18 6 6 0 0 70 12 142
2017 EL-07 40 35 20 5 0 0 0 75 5 20
2014 EL 30 38 16 10 6 0 0 68 16 365
2014 EL-03 21 54 14 0 12 0 0 74 12 24
2014 EL-04 24 33 15 21 6 0 0 58 27 79
2014 EL-05 31 44 14 5 5 0 0 75 11 55
2014 EL-06 31 42 17 7 2 1 0 74 9 143
2014 EL-07 29 38 21 8 4 0 0 67 12 24
2011 EL 25 44 16 10 5 0 0 69 15 444
2011 EL-03 24 56 11 9 0 0 0 80 9 45
2011 EL-04 18 42 21 13 6 0 0 60 19 90
2011 EL-05 24 45 17 10 4 1 0 70 13 84
2011 EL-06 32 39 15 9 5 0 0 70 14 142
2011 EL-07 21 50 18 4 7 0 0 71 11 28
2008 EL 30 41 14 9 5 0 0 72 14 309
2008 EL-03 26 48 16 6 3 0 0 74 10 31
2008 EL-04 23 38 17 13 8 0 0 62 21 52
2008 EL-05 31 36 16 9 9 0 0 67 18 45
2008 EL-06 37 39 13 7 4 0 0 76 11 123
2008 EL-07 30 52 13 0 4 0 0 83 4 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 25 18 10 9 1 1 62 19 301
2017 EL-03 41 5 38 0 17 0 0 46 17 17
2017 EL-04 34 27 17 12 8 2 0 62 21 48
2017 EL-05 36 26 19 9 5 3 2 65 15 55
2017 EL-06 36 25 17 13 7 1 1 62 20 142
2017 EL-07 40 20 15 5 20 0 0 60 25 20
2014 EL 36 24 18 10 10 3 0 61 20 365
2014 EL-03 36 22 17 3 17 5 0 61 21 24
2014 EL-04 27 22 19 15 13 4 0 50 30 79
2014 EL-05 28 40 16 4 9 2 2 70 13 55
2014 EL-06 37 26 20 10 6 2 0 64 16 143
2014 EL-07 42 17 12 21 8 0 0 58 29 24
2011 EL 30 29 18 10 9 4 0 61 19 444
2011 EL-03 38 27 13 9 9 4 0 67 19 45
2011 EL-04 24 30 14 18 11 2 0 56 30 90
2011 EL-05 32 33 15 7 7 5 0 69 15 84
2011 EL-06 32 27 22 6 8 4 0 62 15 142
2011 EL-07 25 32 14 14 14 0 0 57 29 28
2008 EL 31 30 18 11 8 2 1 62 19 309
2008 EL-03 32 29 16 16 6 0 0 61 23 31
2008 EL-04 21 37 21 6 12 4 0 60 18 52
2008 EL-05 33 24 13 13 9 2 4 62 24 45
2008 EL-06 32 29 20 11 6 2 1 63 17 123
2008 EL-07 43 35 9 9 4 0 0 78 13 23
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 33 13 7 3 2 1 76 10 301
2017 EL-03 19 56 12 9 0 5 0 78 9 17
2017 EL-04 34 39 15 8 4 0 0 73 12 48
2017 EL-05 40 42 8 2 2 4 2 88 4 55
2017 EL-06 44 27 15 9 2 2 1 73 12 142
2017 EL-07 50 25 15 10 0 0 0 75 10 20
2014 EL 36 34 16 6 6 2 1 72 12 364
2014 EL-03 36 22 17 14 5 3 3 62 20 24
2014 EL-04 28 39 19 6 4 1 3 70 10 79
2014 EL-05 33 36 9 5 13 4 0 71 19 55
2014 EL-06 43 30 17 6 4 1 0 73 10 142
2014 EL-07 42 42 4 0 4 8 0 91 5 24
2011 EL 37 34 13 10 5 1 1 72 14 442
2011 EL-03 33 36 20 9 2 0 0 69 11 45
2011 EL-04 31 39 12 10 4 1 1 72 15 89
2011 EL-05 36 38 11 10 6 0 0 74 15 84
2011 EL-06 42 30 15 8 4 1 0 73 12 141
2011 EL-07 54 29 11 4 0 4 0 85 4 28
2008 EL 35 36 15 8 6 0 0 71 14 309
2008 EL-03 26 26 23 6 19 0 0 52 26 31
2008 EL-04 25 40 17 12 4 0 2 67 16 52
2008 EL-05 36 40 11 7 7 0 0 76 13 45
2008 EL-06 36 37 15 7 3 1 0 74 11 123
2008 EL-07 57 22 13 4 4 0 0 78 9 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 40 12 6 6 0 0 76 12 301
2017 EL-03 26 43 12 13 5 0 0 70 18 17
2017 EL-04 35 33 19 9 4 0 0 68 13 48
2017 EL-05 35 49 6 5 4 0 2 85 9 55
2017 EL-06 35 39 13 6 6 1 0 74 13 142
2017 EL-07 40 30 20 5 5 0 0 70 10 20
2014 EL 35 36 15 7 6 1 0 72 13 365
2014 EL-03 34 40 18 5 3 0 0 73 8 24
2014 EL-04 34 37 16 9 5 0 0 71 14 79
2014 EL-05 25 35 20 9 9 2 0 61 18 55
2014 EL-06 38 35 13 5 8 1 0 74 13 143
2014 EL-07 42 37 17 0 4 0 0 79 4 24
2011 EL 33 37 13 10 7 0 0 70 17 443
2011 EL-03 29 42 16 4 9 0 0 71 13 45
2011 EL-04 37 37 11 7 8 0 0 74 15 89
2011 EL-05 29 38 14 13 6 0 0 67 19 84
2011 EL-06 37 32 13 10 6 0 1 70 16 142
2011 EL-07 29 46 14 11 0 0 0 75 11 28
2008 EL 29 41 12 7 9 0 0 71 17 309
2008 EL-03 29 32 13 3 23 0 0 61 26 31
2008 EL-04 21 42 15 8 12 2 0 65 20 52
2008 EL-05 27 42 13 9 9 0 0 69 18 45
2008 EL-06 33 43 10 8 6 0 0 76 14 123
2008 EL-07 35 43 9 4 4 0 4 82 9 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 46 31 11 6 5 0 1 78 11 300
2017 EL-03 22 46 15 5 13 0 0 67 18 17
2017 EL-04 38 38 12 7 4 0 2 77 11 48
2017 EL-05 51 24 15 5 2 0 2 77 7 54
2017 EL-06 50 27 9 8 5 0 0 77 13 142
2017 EL-07 55 30 15 0 0 0 0 85 0 20
2014 EL 43 31 13 6 7 1 0 74 12 365
2014 EL-03 44 30 13 6 7 0 0 74 12 24
2014 EL-04 36 35 16 10 2 0 1 71 12 79
2014 EL-05 37 34 11 7 11 0 0 71 19 55
2014 EL-06 55 24 10 4 5 1 0 80 9 143
2014 EL-07 38 42 17 0 4 0 0 79 4 24

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 35 20 7 5 7 0 66 13 300
2017 EL-03 10 41 12 25 7 5 0 53 34 17
2017 EL-04 33 28 25 7 0 6 0 65 8 47
2017 EL-05 19 44 21 5 2 9 0 69 8 55
2017 EL-06 30 33 19 6 6 7 0 67 12 142
2017 EL-07 40 25 20 10 0 5 0 68 11 20
2014 EL 23 34 14 13 9 6 1 62 23 365
2014 EL-03 15 36 10 19 5 10 5 60 28 24
2014 EL-04 21 24 20 17 14 5 0 46 33 79
2014 EL-05 27 41 11 9 2 11 0 76 12 55
2014 EL-06 28 39 14 9 6 3 1 70 15 143
2014 EL-07 33 42 4 13 8 0 0 75 21 24
2011 EL 21 32 20 10 11 5 1 56 22 444
2011 EL-03 11 38 27 11 7 4 2 52 19 45
2011 EL-04 17 30 23 11 14 3 1 49 27 90
2011 EL-05 26 33 18 10 6 6 1 64 17 84
2011 EL-06 29 34 18 6 9 4 1 65 16 142
2011 EL-07 21 25 14 21 11 7 0 50 35 28

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 37 20 12 10 2 0 56 23 301
2017 EL-03 5 29 31 13 22 0 0 34 35 17
2017 EL-04 26 27 15 15 13 4 0 55 29 48
2017 EL-05 17 34 29 12 4 4 0 53 16 55
2017 EL-06 20 42 15 13 8 2 0 63 22 142
2017 EL-07 20 50 25 5 0 0 0 70 5 20
2014 EL 17 33 17 17 15 2 0 51 32 365
2014 EL-03 14 24 28 9 17 3 5 41 28 24
2014 EL-04 13 25 22 17 20 3 0 40 38 79
2014 EL-05 14 46 9 20 7 4 0 63 28 55
2014 EL-06 23 35 15 16 10 1 0 58 26 143
2014 EL-07 25 42 8 21 4 0 0 67 25 24
2011 EL 20 29 22 14 14 1 0 50 28 444
2011 EL-03 18 27 24 18 9 4 0 47 28 45
2011 EL-04 14 30 21 12 21 1 0 45 34 90
2011 EL-05 17 33 29 12 7 2 0 51 20 84
2011 EL-06 30 27 20 12 11 0 0 57 23 142
2011 EL-07 25 32 18 14 11 0 0 57 25 28
2008 EL 20 32 19 13 14 2 0 52 28 309
2008 EL-03 26 16 32 19 6 0 0 42 26 31
2008 EL-04 13 23 21 19 17 6 0 39 39 52
2008 EL-05 20 38 16 11 13 2 0 59 25 45
2008 EL-06 24 37 14 9 15 2 0 62 24 123
2008 EL-07 22 39 13 13 13 0 0 61 26 23

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 34 26 14 11 5 0 45 27 301
2017 EL-03 5 22 40 7 17 10 0 29 27 17
2017 EL-04 6 29 30 17 11 8 0 37 30 48
2017 EL-05 8 32 33 15 7 5 0 42 23 55
2017 EL-06 9 37 23 15 11 5 1 49 27 142
2017 EL-07 20 40 25 5 5 5 0 63 11 20
2014 EL 11 27 22 20 17 4 0 40 38 365
2014 EL-03 10 26 23 5 17 14 5 44 27 24
2014 EL-04 11 21 22 23 20 3 0 34 44 79
2014 EL-05 4 40 19 18 11 9 0 48 31 55
2014 EL-06 15 27 23 17 15 1 0 43 33 143
2014 EL-07 21 13 38 17 8 4 0 35 26 24
2011 EL 9 33 22 21 11 4 0 43 34 443
2011 EL-03 9 24 29 22 2 13 0 38 28 45
2011 EL-04 4 29 28 20 16 1 1 34 37 89
2011 EL-05 6 37 25 19 6 7 0 46 27 84
2011 EL-06 13 38 18 18 11 2 0 53 29 142
2011 EL-07 11 29 18 32 7 4 0 41 41 28
2008 EL 7 33 22 17 17 3 0 42 36 308
2008 EL-03 6 32 16 19 19 6 0 41 41 31
2008 EL-04 10 19 27 15 21 8 0 31 40 52
2008 EL-05 4 36 24 24 9 2 0 41 34 45
2008 EL-06 8 39 21 12 17 2 0 48 30 122
2008 EL-07 4 48 13 17 17 0 0 52 35 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 30 22 13 13 6 0 48 28 301
2017 EL-03 7 22 34 13 12 12 0 33 29 17
2017 EL-04 20 23 19 13 15 8 2 48 31 48
2017 EL-05 10 44 22 13 5 5 0 57 20 55
2017 EL-06 18 28 20 13 15 6 0 49 30 142
2017 EL-07 25 30 35 5 5 0 0 55 10 20
2014 EL 15 22 22 15 20 5 0 40 37 365
2014 EL-03 14 35 10 14 13 8 5 57 31 24
2014 EL-04 13 19 19 18 25 5 0 34 46 79
2014 EL-05 16 21 22 16 20 5 0 39 38 55
2014 EL-06 18 23 28 10 15 6 0 44 27 143
2014 EL-07 21 17 21 29 8 4 0 39 39 24
2011 EL 13 26 23 15 17 6 0 41 34 442
2011 EL-03 7 33 22 16 7 16 0 47 26 45
2011 EL-04 11 18 24 14 23 10 0 33 41 88
2011 EL-05 14 26 26 15 13 5 0 43 30 84
2011 EL-06 15 29 23 17 13 3 0 46 30 142
2011 EL-07 14 21 39 14 11 0 0 36 25 28
2008 EL 9 26 24 14 19 7 0 38 36 308
2008 EL-03 6 19 29 26 13 6 0 28 41 31
2008 EL-04 6 17 33 15 21 8 0 25 40 52
2008 EL-05 4 33 20 16 18 9 0 41 37 45
2008 EL-06 12 31 23 7 19 7 0 47 28 122
2008 EL-07 17 30 17 13 17 0 4 50 32 23

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 11 33 25 18 11 2 0 45 29 301
2017 EL-03 12 31 24 21 12 0 0 43 33 17
2017 EL-04 13 29 25 21 9 4 0 43 32 48
2017 EL-05 8 42 24 14 11 2 0 50 25 55
2017 EL-06 11 30 26 19 12 2 0 42 32 142
2017 EL-07 10 50 25 15 0 0 0 60 15 20
2014 EL 13 28 16 21 19 2 0 42 41 365
2014 EL-03 12 37 5 14 20 7 5 56 39 24
2014 EL-04 13 22 16 29 19 2 0 35 49 79
2014 EL-05 4 36 19 14 25 2 0 41 40 55
2014 EL-06 17 29 20 20 13 1 0 48 33 143
2014 EL-07 21 33 4 42 0 0 0 54 42 24
2011 EL 10 32 20 19 16 3 0 43 36 442
2011 EL-03 9 31 16 20 11 13 0 46 36 45
2011 EL-04 10 31 19 21 17 1 0 42 39 89
2011 EL-05 6 35 23 21 13 2 0 41 35 84
2011 EL-06 13 37 22 13 15 1 0 50 28 142
2011 EL-07 14 14 29 36 7 0 0 29 43 28
2008 EL 13 36 17 18 13 3 0 50 32 309
2008 EL-03 13 23 16 29 13 6 0 38 45 31
2008 EL-04 10 33 15 17 21 4 0 44 40 52
2008 EL-05 9 36 29 13 11 2 0 45 25 45
2008 EL-06 15 44 12 17 9 2 0 61 27 123
2008 EL-07 9 52 22 4 13 0 0 61 17 23
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 33 23 14 8 0 1 54 23 301
2017 EL-03 10 14 34 19 23 0 0 24 42 17
2017 EL-04 15 47 19 10 8 0 2 63 18 48
2017 EL-05 31 28 27 9 5 0 0 59 14 55
2017 EL-06 21 31 22 18 8 0 1 52 26 142
2017 EL-07 20 40 20 20 0 0 0 60 20 20
2014 EL 17 37 21 14 10 0 0 54 24 365
2014 EL-03 14 39 25 13 9 0 0 52 22 24
2014 EL-04 14 35 21 12 17 0 0 49 30 79
2014 EL-05 20 42 11 17 11 0 0 62 28 55
2014 EL-06 19 40 23 10 7 1 0 59 18 143
2014 EL-07 17 38 29 13 4 0 0 54 17 24
2011 EL 16 39 18 15 11 0 0 56 26 444
2011 EL-03 18 47 20 13 2 0 0 64 16 45
2011 EL-04 11 38 21 13 17 0 0 49 30 90
2011 EL-05 14 44 17 15 10 0 0 58 25 84
2011 EL-06 20 39 16 14 11 0 1 59 25 142
2011 EL-07 18 50 4 11 14 4 0 70 26 28

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 25 44 13 12 5 0 0 70 17 301
2017 EL-03 14 47 12 22 5 0 0 62 26 17
2017 EL-04 29 42 17 6 4 0 2 73 10 48
2017 EL-05 35 40 9 11 5 0 0 75 16 55
2017 EL-06 21 46 14 13 6 0 0 67 19 142
2017 EL-07 25 50 10 15 0 0 0 75 15 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 9 24 24 17 15 10 1 37 37 301
2017 EL-03 5 17 29 15 25 10 0 24 44 17
2017 EL-04 11 16 21 20 21 6 6 30 46 48
2017 EL-05 13 27 12 22 12 13 0 46 40 55
2017 EL-06 6 20 30 16 13 14 1 31 35 142
2017 EL-07 15 55 10 15 0 5 0 74 16 20
2014 EL 11 21 18 18 20 10 2 36 43 365
2014 EL-03 8 20 18 13 22 14 3 35 43 24
2014 EL-04 9 23 18 19 21 6 3 35 45 79
2014 EL-05 5 22 24 18 18 12 0 32 41 55
2014 EL-06 13 22 21 16 13 13 2 41 34 143
2014 EL-07 17 38 0 17 17 8 4 62 38 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 39 14 8 5 1 0 73 13 301
2017 EL-03 19 64 0 12 5 0 0 83 17 17
2017 EL-04 30 39 23 2 4 2 0 71 6 48
2017 EL-05 38 31 14 11 4 3 0 71 15 55
2017 EL-06 37 37 11 11 4 0 0 74 15 142
2017 EL-07 30 40 20 5 5 0 0 70 10 20
2014 EL 30 39 16 8 5 1 0 70 14 365
2014 EL-03 31 44 17 5 3 0 0 75 8 24
2014 EL-04 26 38 24 7 5 0 0 64 12 79
2014 EL-05 24 43 12 17 4 0 0 67 20 55
2014 EL-06 36 38 13 8 4 1 0 75 12 143
2014 EL-07 25 42 21 8 4 0 0 67 13 24
2011 EL 29 37 19 8 7 0 0 66 15 442
2011 EL-03 23 48 23 5 2 0 0 70 7 44
2011 EL-04 33 36 15 7 10 0 0 69 17 89
2011 EL-05 29 35 24 10 4 0 0 63 13 84
2011 EL-06 35 34 16 7 8 0 0 69 15 142
2011 EL-07 21 32 18 25 4 0 0 54 29 28
2008 EL 24 40 16 9 8 0 1 66 18 309
2008 EL-03 26 23 16 16 16 0 3 50 33 31
2008 EL-04 27 31 21 10 10 2 0 59 20 52
2008 EL-05 24 38 18 9 7 0 4 65 16 45
2008 EL-06 24 47 14 7 7 0 0 72 15 123
2008 EL-07 22 43 13 17 4 0 0 65 22 23

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 41 19 12 4 2 2 64 16 51
2017 EL-06 13 29 25 17 8 4 4 45 27 24
2017 EL-07 20 60 13 7 0 0 0 80 7 15
2014 EL 27 33 20 8 6 2 4 64 16 51
2014 EL-06 29 36 21 14 0 0 0 64 14 14
2014 EL-07 32 37 16 0 11 5 0 72 11 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 37 16 15 7 1 2 60 23 301
2017 EL-03 19 5 22 40 5 10 0 27 50 17
2017 EL-04 15 40 24 4 13 0 4 57 18 48
2017 EL-05 22 32 19 17 10 0 0 54 27 55
2017 EL-06 22 41 15 15 5 1 1 64 21 142
2017 EL-07 25 50 10 10 5 0 0 75 15 20
2014 EL 24 35 16 13 8 2 3 61 22 365
2014 EL-03 14 24 18 19 13 3 8 43 37 24
2014 EL-04 13 35 23 14 10 2 4 51 25 79
2014 EL-05 32 33 13 12 4 4 2 69 17 55
2014 EL-06 30 36 14 10 6 1 2 68 17 143
2014 EL-07 29 46 12 13 0 0 0 75 13 24
2011 EL 23 41 13 14 7 2 1 66 22 444
2011 EL-03 22 29 18 27 4 0 0 51 31 45
2011 EL-04 16 36 20 12 9 6 2 55 23 90
2011 EL-05 24 46 6 11 7 4 2 75 19 84
2011 EL-06 25 42 15 10 8 0 0 67 18 142
2011 EL-07 29 43 7 18 4 0 0 71 21 28
2008 EL 22 39 13 15 8 0 3 63 23 309
2008 EL-03 19 35 23 13 10 0 0 55 23 31
2008 EL-04 13 35 15 21 10 2 4 51 33 52
2008 EL-05 24 36 9 13 13 0 4 63 28 45
2008 EL-06 26 42 11 14 6 0 2 69 20 123
2008 EL-07 35 39 9 9 0 0 9 81 10 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 35 18 11 7 7 1 60 20 300
2017 EL-03 5 7 41 18 19 10 0 13 41 17
2017 EL-04 19 31 19 6 11 7 6 59 20 47
2017 EL-05 22 32 18 21 2 5 0 57 24 55
2017 EL-06 21 39 17 8 4 9 1 67 14 142
2017 EL-07 40 35 15 10 0 0 0 75 10 20
2014 EL 22 28 16 16 8 7 3 55 27 365
2014 EL-03 10 34 6 28 8 10 3 51 43 24
2014 EL-04 12 26 16 21 14 4 7 43 39 79
2014 EL-05 25 31 22 7 4 9 2 63 12 55
2014 EL-06 28 29 20 8 5 6 3 63 15 143
2014 EL-07 46 25 17 4 4 4 0 74 9 24
2011 EL 25 32 15 11 11 5 1 61 23 444
2011 EL-03 9 33 16 20 13 9 0 46 37 45
2011 EL-04 16 33 18 11 10 9 3 56 24 90
2011 EL-05 32 27 12 11 12 5 1 63 24 84
2011 EL-06 33 31 14 6 11 4 1 67 18 142
2011 EL-07 43 32 18 4 4 0 0 75 7 28
2008 EL 24 24 17 15 12 6 3 52 29 309
2008 EL-03 6 19 16 29 19 10 0 29 54 31
2008 EL-04 19 17 15 21 13 8 6 42 40 52
2008 EL-05 24 18 16 13 16 4 9 49 33 45
2008 EL-06 30 30 20 8 8 4 0 63 17 123
2008 EL-07 48 22 9 9 4 0 9 76 14 23

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 36 12 15 11 0 1 62 26 301
2017 EL-03 27 38 10 10 17 0 0 64 26 17
2017 EL-04 28 32 14 8 15 0 2 62 23 48
2017 EL-05 23 42 12 12 11 0 0 65 23 55
2017 EL-06 30 34 11 18 7 0 1 64 26 142
2017 EL-07 20 40 15 15 10 0 0 60 25 20
2014 EL 20 37 13 19 10 1 1 57 30 365
2014 EL-03 34 37 9 17 3 0 0 71 20 24
2014 EL-04 16 28 19 26 11 0 0 44 37 79
2014 EL-05 7 45 14 18 14 0 2 53 33 55
2014 EL-06 26 38 10 16 8 1 1 65 25 143
2014 EL-07 13 33 8 33 12 0 0 46 46 24
2011 EL 26 40 14 14 7 0 0 66 21 442
2011 EL-03 30 34 11 23 2 0 0 64 25 44
2011 EL-04 28 31 17 16 9 0 0 59 24 90
2011 EL-05 18 44 14 13 10 0 1 63 23 84
2011 EL-06 30 44 10 12 4 0 0 74 16 141
2011 EL-07 18 57 14 7 4 0 0 75 11 28
2008 EL 22 39 15 12 11 0 1 61 24 309
2008 EL-03 13 26 26 16 19 0 0 39 35 31
2008 EL-04 21 35 8 17 15 0 4 58 34 52
2008 EL-05 16 51 18 9 7 0 0 67 16 45
2008 EL-06 29 41 8 11 11 0 1 70 21 123
2008 EL-07 26 39 17 9 4 0 4 68 14 23

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 41 11 2 2 0 0 85 4 301
2017 EL-03 22 41 38 0 0 0 0 62 0 17
2017 EL-04 43 32 19 0 4 0 2 77 4 48
2017 EL-05 42 47 8 4 0 0 0 88 4 55
2017 EL-06 46 42 7 3 2 0 0 88 5 142
2017 EL-07 45 40 10 5 0 0 0 85 5 20
2014 EL 46 38 9 4 2 0 0 85 6 365
2014 EL-03 33 44 19 0 5 0 0 76 5 24
2014 EL-04 35 45 12 5 3 0 0 80 8 79
2014 EL-05 43 39 14 2 2 0 0 82 4 55
2014 EL-06 50 38 7 3 1 1 0 89 4 143
2014 EL-07 46 50 0 4 0 0 0 96 4 24
2011 EL 49 38 7 4 1 0 0 88 5 443
2011 EL-03 44 40 9 7 0 0 0 84 7 45
2011 EL-04 43 40 8 8 0 0 1 84 8 90
2011 EL-05 54 37 4 5 0 0 1 92 5 84
2011 EL-06 50 36 11 1 1 0 0 87 3 141
2011 EL-07 61 36 4 0 0 0 0 96 0 28
2008 EL 45 42 10 2 1 0 1 88 3 309
2008 EL-03 48 32 13 0 3 0 3 83 3 31
2008 EL-04 42 42 15 0 0 0 0 85 0 52
2008 EL-05 44 47 4 2 2 0 0 91 4 45
2008 EL-06 47 42 7 2 1 0 1 90 2 123
2008 EL-07 61 39 0 0 0 0 0 100 0 23

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 56 34 5 2 2 0 0 91 4 301
2017 EL-03 38 48 0 13 0 0 0 87 13 17
2017 EL-04 51 36 8 2 2 0 2 88 4 48
2017 EL-05 62 28 4 4 3 0 0 90 6 55
2017 EL-06 60 32 4 1 2 0 0 92 4 142
2017 EL-07 50 50 0 0 0 0 0 100 0 20
2014 EL 52 37 5 4 3 0 0 88 7 365
2014 EL-03 29 52 0 14 5 0 0 81 19 24
2014 EL-04 39 43 10 4 4 0 0 82 8 79
2014 EL-05 62 21 11 5 0 0 0 83 5 55
2014 EL-06 57 37 2 3 1 1 0 94 4 143
2014 EL-07 50 46 0 0 4 0 0 96 4 24
2011 EL 57 36 4 2 1 0 0 93 3 442
2011 EL-03 57 27 9 2 2 2 0 86 5 44
2011 EL-04 47 40 10 2 1 0 0 87 3 90
2011 EL-05 63 35 0 1 1 0 0 98 2 84
2011 EL-06 59 38 1 0 1 0 0 97 1 141
2011 EL-07 64 36 0 0 0 0 0 100 0 28
2008 EL 59 33 6 1 1 0 0 92 2 309
2008 EL-03 52 23 16 0 6 0 3 77 7 31
2008 EL-04 44 44 10 2 0 0 0 88 2 52
2008 EL-05 60 33 7 0 0 0 0 93 0 45
2008 EL-06 66 30 3 1 0 0 0 96 1 123
2008 EL-07 78 22 0 0 0 0 0 100 0 23

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 22 29 22 13 11 2 1 53 25 301
2017 EL-03 12 29 29 9 22 0 0 41 30 17
2017 EL-04 19 20 25 15 13 8 0 42 30 48
2017 EL-05 15 39 23 16 5 0 2 55 22 55
2017 EL-06 27 29 22 10 10 1 2 57 20 142
2017 EL-07 30 20 20 15 15 0 0 50 30 20
2014 EL 15 33 24 11 14 3 0 49 26 365
2014 EL-03 15 42 14 0 22 7 0 62 23 24
2014 EL-04 12 25 29 16 15 2 0 38 32 79
2014 EL-05 9 40 26 7 12 5 0 52 21 55
2014 EL-06 20 38 19 10 10 1 1 59 21 143
2014 EL-07 21 13 33 13 17 4 0 35 30 24
2011 EL 18 32 23 13 14 1 0 50 27 442
2011 EL-03 23 30 27 11 7 2 0 53 19 44
2011 EL-04 16 27 28 12 17 1 0 43 29 90
2011 EL-05 12 27 30 15 14 0 1 40 30 84
2011 EL-06 23 35 18 10 13 1 0 58 23 141
2011 EL-07 14 43 29 4 11 0 0 57 14 28
2008 EL 14 35 22 11 17 1 1 50 28 309
2008 EL-03 3 23 29 19 23 3 0 27 43 31
2008 EL-04 10 27 25 17 17 0 4 38 36 52
2008 EL-05 18 33 22 4 20 2 0 52 25 45
2008 EL-06 18 37 22 9 14 1 0 55 23 123
2008 EL-07 22 35 9 13 17 0 4 59 32 23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 14 19 20 14 27 2 4 35 44 301
2017 EL-03 0 12 40 7 31 5 5 13 42 17
2017 EL-04 13 25 19 13 26 2 2 39 41 48
2017 EL-05 12 23 18 20 24 2 2 36 46 55
2017 EL-06 15 16 18 13 27 2 8 35 45 142
2017 EL-07 20 10 20 15 30 5 0 32 47 20
2014 EL 7 21 18 15 30 2 7 31 50 364
2014 EL-03 7 25 27 7 25 0 8 35 35 24
2014 EL-04 4 23 18 16 35 2 3 28 53 78
2014 EL-05 7 27 10 11 36 4 5 37 52 55
2014 EL-06 7 17 24 15 25 2 10 28 45 143
2014 EL-07 8 4 13 17 42 4 13 15 70 24
2011 EL 9 19 21 14 31 2 4 29 49 442
2011 EL-03 9 16 16 11 41 2 5 27 56 44
2011 EL-04 9 18 18 14 32 6 3 29 51 90
2011 EL-05 8 23 23 11 31 0 5 33 44 84
2011 EL-06 7 16 23 15 33 1 4 25 51 141
2011 EL-07 4 7 32 25 25 0 7 12 54 28
2008 EL 7 22 22 18 24 1 4 31 45 309
2008 EL-03 3 13 10 26 39 0 10 18 71 31
2008 EL-04 8 21 17 13 35 0 6 31 51 52
2008 EL-05 7 22 18 29 22 2 0 30 52 45
2008 EL-06 6 21 26 17 24 2 4 29 43 123
2008 EL-07 13 22 30 13 13 0 9 38 29 23

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 40 11 9 5 0 1 75 14 301
2017 EL-03 29 47 5 19 0 0 0 76 19 17
2017 EL-04 34 45 8 5 6 0 2 81 11 48
2017 EL-05 34 36 16 5 6 2 0 72 12 55
2017 EL-06 32 40 12 10 5 0 1 73 15 142
2017 EL-07 45 30 15 10 0 0 0 75 10 20
2014 EL 25 42 15 12 6 0 0 67 18 365
2014 EL-03 20 44 18 17 0 0 0 64 17 24
2014 EL-04 19 32 23 16 10 0 0 50 27 79
2014 EL-05 27 42 15 12 4 0 0 69 16 55
2014 EL-06 27 49 12 8 4 1 0 76 12 143
2014 EL-07 29 54 13 4 0 0 0 83 4 24
2011 EL 30 45 9 10 6 0 0 75 16 443
2011 EL-03 20 51 11 16 2 0 0 71 18 45
2011 EL-04 22 47 12 9 10 0 0 69 19 90
2011 EL-05 33 49 8 5 4 1 0 83 8 84
2011 EL-06 35 44 7 6 8 0 0 79 13 141
2011 EL-07 46 29 14 11 0 0 0 75 11 28

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 37 17 7 4 0 0 72 11 301
2017 EL-03 12 46 13 29 0 0 0 58 29 17
2017 EL-04 42 37 13 2 4 0 2 81 6 48
2017 EL-05 38 38 13 5 4 2 0 77 9 55
2017 EL-06 32 36 20 8 3 0 0 68 11 142
2017 EL-07 40 30 30 0 0 0 0 70 0 20
2014 EL 32 37 14 12 5 1 0 69 17 365
2014 EL-03 29 46 13 8 0 3 0 77 9 24
2014 EL-04 23 33 21 17 6 0 0 56 23 79
2014 EL-05 39 39 9 9 4 0 0 79 12 55
2014 EL-06 35 35 15 10 4 1 0 70 15 143
2014 EL-07 42 37 8 13 0 0 0 79 13 24

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 31 40 13 10 6 0 0 72 15 300
2017 EL-03 17 29 31 23 0 0 0 46 23 17
2017 EL-04 37 38 10 6 7 0 2 77 13 48
2017 EL-05 32 45 13 5 5 0 0 76 11 54
2017 EL-06 30 43 12 11 5 0 0 73 15 142
2017 EL-07 40 50 5 5 0 0 0 90 5 20
2014 EL 30 39 18 8 4 1 0 69 13 365
2014 EL-03 36 44 5 3 5 7 0 86 9 24
2014 EL-04 25 39 15 18 2 0 0 65 20 79
2014 EL-05 34 42 17 2 5 0 0 76 7 55
2014 EL-06 29 41 22 5 3 1 0 70 8 143
2014 EL-07 38 33 13 8 8 0 0 71 17 24
2011 EL 30 44 14 9 3 1 0 75 11 442
2011 EL-03 40 40 11 7 0 0 2 82 7 45
2011 EL-04 27 45 16 9 2 1 0 73 11 89
2011 EL-05 32 38 18 10 2 0 0 70 12 84
2011 EL-06 31 47 11 6 4 1 0 79 10 142
2011 EL-07 29 43 14 11 4 0 0 71 14 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 41 20 10 5 3 0 64 16 301
2017 EL-03 12 26 12 21 12 17 0 46 39 17
2017 EL-04 26 28 27 11 5 2 0 56 17 48
2017 EL-05 15 51 18 8 5 3 0 68 14 55
2017 EL-06 24 42 22 6 5 1 0 66 11 142
2017 EL-07 30 50 15 5 0 0 0 80 5 20

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 45 35 12 6 2 1 0 80 8 299
2017 EL-03 42 24 24 5 0 5 0 70 5 17
2017 EL-04 48 35 6 9 0 0 2 85 9 48
2017 EL-05 50 27 15 5 0 2 0 79 5 55
2017 EL-06 46 35 11 5 2 0 0 81 7 140
2017 EL-07 35 45 10 0 10 0 0 80 10 20
2014 EL 40 35 16 4 4 0 0 76 9 365
2014 EL-03 34 41 15 10 0 0 0 75 10 24
2014 EL-04 29 48 16 4 3 0 0 77 7 79
2014 EL-05 42 30 19 4 5 0 0 72 9 55
2014 EL-06 45 33 16 2 3 1 1 79 5 143
2014 EL-07 46 38 8 4 4 0 0 83 8 24
2011 EL 39 39 11 7 4 0 0 78 11 443
2011 EL-03 40 42 7 7 2 2 0 84 9 45
2011 EL-04 36 33 17 11 3 0 0 69 14 90
2011 EL-05 38 46 10 4 2 0 0 85 6 84
2011 EL-06 43 39 9 4 6 0 0 82 10 141
2011 EL-07 57 14 14 11 0 4 0 74 11 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 30 8 9 9 1 3 73 19 300
2017 EL-03 50 22 12 0 12 5 0 75 13 17
2017 EL-04 36 33 6 10 7 2 6 75 18 48
2017 EL-05 45 26 5 9 9 3 4 75 19 55
2017 EL-06 34 30 10 10 12 1 4 67 23 141
2017 EL-07 35 45 5 5 10 0 0 80 15 20
2014 EL 40 25 13 7 10 1 4 68 18 365
2014 EL-03 53 8 10 13 5 3 7 68 20 24
2014 EL-04 29 22 21 12 8 0 8 56 21 79
2014 EL-05 58 21 11 2 4 2 4 83 6 55
2014 EL-06 32 33 10 7 14 1 2 67 22 143
2014 EL-07 42 21 17 0 21 0 0 63 21 24
2011 EL 36 28 8 10 13 1 4 67 24 443
2011 EL-03 40 27 9 13 4 2 4 71 19 45
2011 EL-04 37 24 12 11 9 1 6 65 21 90
2011 EL-05 24 32 7 14 18 0 5 59 34 84
2011 EL-06 41 26 8 6 16 0 3 69 23 141
2011 EL-07 36 36 0 14 11 0 4 74 26 28
2008 EL 37 28 10 9 11 2 4 68 21 309
2008 EL-03 29 32 6 6 13 3 10 70 22 31
2008 EL-04 42 21 12 12 6 4 4 69 19 52
2008 EL-05 29 36 9 7 11 0 9 71 20 45
2008 EL-06 35 28 12 7 15 2 1 65 23 123
2008 EL-07 35 35 4 17 9 0 0 70 26 23

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 37 13 8 4 0 0 74 12 300
2017 EL-03 31 39 21 5 5 0 0 70 10 17
2017 EL-04 38 37 12 11 0 2 0 77 12 48
2017 EL-05 45 39 5 11 0 0 0 84 11 55
2017 EL-06 30 35 19 10 6 0 1 65 16 142
2017 EL-07 50 40 0 0 10 0 0 90 10 20
2014 EL 39 32 17 7 4 0 1 72 11 365
2014 EL-03 55 25 16 3 0 0 0 81 3 24
2014 EL-04 43 30 18 5 3 0 0 73 8 79
2014 EL-05 54 23 16 5 2 0 0 77 7 55
2014 EL-06 28 36 18 11 4 1 2 65 16 143
2014 EL-07 29 42 21 4 4 0 0 71 8 24
2011 EL 33 39 19 5 3 0 1 73 9 442
2011 EL-03 40 44 13 2 0 0 0 84 2 45
2011 EL-04 30 40 18 4 7 0 1 71 11 90
2011 EL-05 31 43 19 5 1 0 1 75 6 84
2011 EL-06 33 35 19 7 4 0 1 69 12 140
2011 EL-07 29 32 25 11 4 0 0 61 14 28
2008 EL 28 37 19 9 4 0 2 67 14 309
2008 EL-03 45 23 26 3 3 0 0 68 6 31
2008 EL-04 23 40 17 17 0 0 2 65 18 52
2008 EL-05 33 40 13 7 2 0 4 77 9 45
2008 EL-06 28 33 20 11 6 1 1 63 17 123
2008 EL-07 13 39 26 4 17 0 0 52 22 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 47 30 9 3 5 2 4 82 9 300
2017 EL-03 22 54 15 0 0 5 5 84 0 17
2017 EL-04 47 28 11 5 2 0 8 81 8 48
2017 EL-05 47 32 7 2 2 2 9 88 4 55
2017 EL-06 56 26 6 4 2 4 1 87 6 142
2017 EL-07 53 26 11 0 5 0 5 83 6 19
2014 EL 45 24 11 4 6 4 7 77 10 365
2014 EL-03 36 29 15 0 0 3 17 81 0 24
2014 EL-04 45 21 12 3 7 0 11 75 12 79
2014 EL-05 48 23 13 7 0 5 4 78 8 55
2014 EL-06 52 27 10 2 3 3 2 84 5 143
2014 EL-07 42 29 4 4 8 13 0 81 14 24
2011 EL 40 31 11 5 9 2 2 74 15 443
2011 EL-03 31 31 18 9 4 2 4 67 14 45
2011 EL-04 36 31 11 4 12 2 3 71 18 90
2011 EL-05 38 40 11 1 6 2 1 81 7 84
2011 EL-06 53 26 11 2 4 3 1 82 6 141
2011 EL-07 50 39 4 0 4 4 0 93 4 28

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EL 15 58 27 301
2017 EL-03 17 51 32 17
2017 EL-04 13 64 23 48
2017 EL-05 14 59 27 55
2017 EL-06 15 57 27 142
2017 EL-07 25 45 30 20
2014 EL 12 59 29 365
2014 EL-03 8 68 24 24
2014 EL-04 14 56 30 79
2014 EL-05 16 57 27 55
2014 EL-06 7 61 32 143
2014 EL-07 21 46 33 24
2011 EL 11 63 25 444
2011 EL-03 16 60 24 45
2011 EL-04 6 59 36 90
2011 EL-05 13 62 25 84
2011 EL-06 15 64 21 142
2011 EL-07 11 64 25 28

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EL 51 13 19 13 2 2 45
2017 EL-06 55 18 18 9 0 0 22
2014 EL 46 12 20 16 9999 5 42
2014 EL-04 55 13 24 0 9999 8 11
2014 EL-06 30 10 40 20 9999 0 10
2011 EL 52 14 22 6 9999 6 50
2011 EL-05 60 30 10 0 9999 0 10
2011 EL-06 52 10 24 5 9999 10 21
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 38 42 9 6 4 1 1 81 10 301
2017 EL-03 22 45 17 12 5 0 0 66 17 17
2017 EL-04 47 37 10 2 2 0 2 86 4 48
2017 EL-05 30 54 7 5 4 0 0 84 9 55
2017 EL-06 39 42 6 7 4 1 1 82 11 142
2017 EL-07 55 25 15 5 0 0 0 80 5 20
2014 EL 40 40 13 4 3 1 0 81 7 364
2014 EL-03 42 50 8 0 0 0 0 92 0 24
2014 EL-04 32 42 15 4 6 2 0 74 10 79
2014 EL-05 50 34 7 9 0 0 0 84 9 55
2014 EL-06 40 39 16 3 1 1 0 80 4 142
2014 EL-07 42 46 8 0 4 0 0 87 4 24
2011 EL 40 43 9 5 3 0 0 83 8 443
2011 EL-03 49 40 9 2 0 0 0 89 2 45
2011 EL-04 36 49 6 7 2 0 0 85 9 89
2011 EL-05 39 45 10 2 4 0 0 85 6 84
2011 EL-06 42 37 11 6 4 0 0 80 10 142
2011 EL-07 46 46 0 4 4 0 0 93 7 28
2008 EL 46 36 11 4 3 1 0 82 6 309
2008 EL-03 45 35 16 3 0 0 0 81 3 31
2008 EL-04 54 29 12 2 4 0 0 83 6 52
2008 EL-05 47 33 9 0 7 4 0 84 7 45
2008 EL-06 43 40 10 5 2 0 0 83 7 123
2008 EL-07 57 39 0 4 0 0 0 96 4 23

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 41 19 13 5 1 0 62 18 301
2017 EL-03 10 41 41 9 0 0 0 50 9 17
2017 EL-04 32 28 17 12 9 2 0 61 21 48
2017 EL-05 19 42 25 12 0 2 0 62 13 55
2017 EL-06 20 45 15 15 5 0 0 65 20 142
2017 EL-07 25 55 15 5 0 0 0 80 5 20
2014 EL 20 38 20 11 9 2 0 59 21 365
2014 EL-03 20 50 9 8 3 3 5 77 13 24
2014 EL-04 18 34 25 13 7 3 0 53 21 79
2014 EL-05 11 42 15 14 14 4 0 54 30 55
2014 EL-06 22 34 24 11 8 1 0 57 19 143
2014 EL-07 25 50 17 4 4 0 0 75 8 24
2011 EL 15 46 19 12 6 2 0 62 19 443
2011 EL-03 11 62 18 7 0 2 0 75 7 45
2011 EL-04 16 41 22 13 6 2 0 58 19 90
2011 EL-05 7 50 18 17 6 2 0 59 23 84
2011 EL-06 21 45 17 9 7 2 0 67 16 141
2011 EL-07 25 39 18 14 4 0 0 64 18 28

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 27 39 15 9 0 2 24 36 299
2017 EL-03 18 24 29 24 0 0 5 25 44 17
2017 EL-04 11 21 35 24 6 0 3 31 33 48
2017 EL-05 5 39 31 10 11 0 4 21 46 55
2017 EL-06 7 27 44 11 10 0 1 21 35 140
2017 EL-07 5 30 25 35 5 0 0 40 35 20
2014 EL 10 31 36 14 7 1 2 21 42 365
2014 EL-03 10 20 46 10 7 3 3 18 33 24
2014 EL-04 9 34 33 14 10 0 1 24 43 79
2014 EL-05 5 23 40 14 14 0 4 29 30 55
2014 EL-06 8 34 37 13 4 1 2 18 44 143
2014 EL-07 21 33 29 13 4 0 0 17 54 24
2011 EL 10 34 30 17 7 0 2 25 45 444
2011 EL-03 4 51 16 9 16 2 2 26 58 45
2011 EL-04 9 44 24 14 7 0 1 21 54 90
2011 EL-05 7 30 36 23 5 0 0 27 37 84
2011 EL-06 15 25 34 16 7 0 3 24 41 142
2011 EL-07 18 14 36 25 7 0 0 32 32 28
2008 EL 9 32 35 13 8 1 2 22 43 306
2008 EL-03 13 29 42 13 3 0 0 16 42 31
2008 EL-04 12 28 36 14 8 0 2 22 41 50
2008 EL-05 2 25 39 16 11 0 7 29 29 44
2008 EL-06 11 35 33 12 6 2 1 18 48 123
2008 EL-07 9 39 30 17 4 0 0 22 48 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 6 22 28 26 14 1 3 42 29 298
2017 EL-03 13 22 28 20 13 5 0 35 36 16
2017 EL-04 6 17 32 34 8 2 2 43 24 48
2017 EL-05 7 19 26 26 16 0 6 44 28 55
2017 EL-06 5 24 26 26 15 1 1 43 30 140
2017 EL-07 5 25 35 15 20 0 0 35 30 20
2014 EL 10 20 31 25 11 1 3 37 30 365
2014 EL-03 8 21 25 22 12 0 12 38 33 24
2014 EL-04 18 18 33 24 7 1 0 31 36 79
2014 EL-05 2 16 32 31 14 0 4 48 19 55
2014 EL-06 3 22 37 25 8 1 3 35 27 143
2014 EL-07 12 25 25 21 17 0 0 38 37 24
2011 EL 9 20 32 23 13 1 2 37 30 443
2011 EL-03 4 36 24 18 13 2 2 33 42 45
2011 EL-04 12 27 27 23 10 0 1 34 39 90
2011 EL-05 7 19 32 26 11 2 2 39 28 84
2011 EL-06 11 11 35 25 17 0 2 42 22 142
2011 EL-07 4 21 32 18 21 4 0 41 26 28
2008 EL 9 20 33 19 15 1 3 36 30 305
2008 EL-03 6 23 39 16 13 0 3 30 30 31
2008 EL-04 16 16 32 20 10 0 6 32 34 50
2008 EL-05 5 18 27 20 20 5 5 45 25 44
2008 EL-06 11 19 34 19 16 1 1 35 30 122
2008 EL-07 9 22 35 22 13 0 0 35 30 23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 24 31 26 11 6 1 2 17 57 300
2017 EL-03 19 28 29 19 0 5 0 20 49 17
2017 EL-04 15 34 30 15 2 0 4 18 51 48
2017 EL-05 18 31 25 12 9 2 4 22 52 55
2017 EL-06 31 33 23 6 5 0 1 11 65 141
2017 EL-07 15 30 40 0 15 0 0 15 45 20
2014 EL 26 29 25 11 5 1 3 17 58 365
2014 EL-03 5 25 25 26 7 3 8 37 34 24
2014 EL-04 20 26 35 8 7 0 3 16 48 79
2014 EL-05 23 21 31 7 9 4 4 17 48 55
2014 EL-06 31 34 20 9 3 1 1 12 67 143
2014 EL-07 25 33 25 4 8 0 4 13 61 24
2011 EL 23 27 29 12 6 1 2 19 52 443
2011 EL-03 24 22 27 9 13 2 2 23 49 45
2011 EL-04 22 30 29 14 3 0 1 18 53 90
2011 EL-05 25 36 21 11 4 1 2 15 63 84
2011 EL-06 26 25 28 13 6 0 3 19 52 142
2011 EL-07 21 29 25 18 7 0 0 25 50 28
2008 EL 20 32 26 11 8 1 3 19 54 303
2008 EL-03 29 23 10 16 6 6 10 27 62 31
2008 EL-04 24 35 27 6 4 0 4 11 62 49
2008 EL-05 16 27 16 16 20 0 5 38 45 44
2008 EL-06 20 35 30 9 4 1 1 13 57 122
2008 EL-07 17 26 35 13 9 0 0 22 43 23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 5 13 35 28 16 1 2 46 18 295
2017 EL-03 13 0 19 53 8 8 0 66 14 16
2017 EL-04 7 8 33 34 14 0 4 50 16 48
2017 EL-05 2 16 35 22 19 2 4 44 19 55
2017 EL-06 5 16 40 23 14 0 2 38 21 138
2017 EL-07 5 11 32 32 21 0 0 53 16 19
2014 EL 4 14 32 34 13 2 2 48 19 363
2014 EL-03 4 9 18 46 16 4 4 67 13 23
2014 EL-04 3 11 36 39 9 2 1 49 14 79
2014 EL-05 4 11 23 33 25 3 2 61 15 55
2014 EL-06 5 20 33 30 11 1 1 41 25 142
2014 EL-07 8 4 42 33 13 0 0 46 12 24
2011 EL 9 15 33 28 13 0 2 41 24 443
2011 EL-03 7 11 31 29 18 2 2 49 19 45
2011 EL-04 8 27 30 24 10 0 1 35 35 90
2011 EL-05 11 11 31 32 13 1 1 46 22 84
2011 EL-06 11 14 33 25 13 0 4 40 26 142
2011 EL-07 7 14 29 36 14 0 0 50 21 28
2008 EL 5 15 37 24 15 0 3 40 21 305
2008 EL-03 0 23 32 23 16 0 6 41 24 31
2008 EL-04 6 8 43 20 18 0 4 40 15 49
2008 EL-05 7 18 18 32 20 0 5 55 26 44
2008 EL-06 7 15 42 24 10 1 2 34 23 123
2008 EL-07 0 35 35 17 13 0 0 30 35 23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 12 25 30 18 11 1 1 31 38 299
2017 EL-03 23 36 19 22 0 0 0 22 59 17
2017 EL-04 19 15 30 22 9 3 2 33 36 48
2017 EL-05 5 30 25 23 12 0 4 37 37 55
2017 EL-06 12 26 37 12 11 1 1 23 39 140
2017 EL-07 10 30 15 30 15 0 0 45 40 20
2014 EL 18 29 25 18 7 1 2 26 48 365
2014 EL-03 27 20 25 12 3 3 8 17 54 24
2014 EL-04 17 29 22 23 10 0 0 33 45 79
2014 EL-05 7 36 27 19 9 0 2 28 44 55
2014 EL-06 20 27 27 19 6 1 1 25 48 143
2014 EL-07 25 38 17 13 8 0 0 21 62 24
2011 EL 13 27 30 18 10 0 2 28 41 442
2011 EL-03 9 31 27 16 13 0 4 30 42 45
2011 EL-04 14 31 21 20 11 0 2 32 47 90
2011 EL-05 13 21 32 20 10 1 2 31 36 84
2011 EL-06 14 24 33 18 9 0 3 27 39 141
2011 EL-07 11 36 36 14 4 0 0 18 46 28
2008 EL 14 24 31 17 11 1 3 29 39 304
2008 EL-03 13 30 33 13 7 0 3 21 45 30
2008 EL-04 22 22 28 14 12 0 2 27 45 50
2008 EL-05 0 19 42 16 14 2 7 33 21 43
2008 EL-06 15 28 28 18 7 2 2 26 45 123
2008 EL-07 26 35 9 17 13 0 0 30 61 23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 7 21 23 21 22 0 6 46 29 298
2017 EL-03 10 25 31 17 7 0 10 27 39 17
2017 EL-04 10 22 22 12 24 0 10 40 35 47
2017 EL-05 4 21 19 24 21 0 11 50 28 55
2017 EL-06 8 22 24 22 20 0 4 44 31 140
2017 EL-07 5 25 35 15 20 0 0 35 30 20
2014 EL 11 15 23 26 20 1 4 49 27 365
2014 EL-03 17 12 29 18 17 3 3 38 31 24
2014 EL-04 13 16 21 25 21 0 5 49 30 79
2014 EL-05 4 16 18 30 26 0 6 60 21 55
2014 EL-06 9 15 27 29 15 1 3 46 25 143
2014 EL-07 17 17 25 33 8 0 0 42 33 24
2011 EL 9 18 22 29 16 0 6 48 28 440
2011 EL-03 9 23 25 18 16 2 7 38 35 44
2011 EL-04 13 27 13 27 15 0 4 44 42 89
2011 EL-05 8 17 17 33 18 0 7 55 27 84
2011 EL-06 6 13 32 26 16 0 6 45 20 141
2011 EL-07 7 14 25 39 14 0 0 54 21 28
2008 EL 8 23 21 23 17 1 7 44 33 305
2008 EL-03 10 29 26 19 6 3 6 29 43 31
2008 EL-04 10 12 24 22 18 0 12 47 26 49
2008 EL-05 11 20 9 23 23 2 11 53 37 44
2008 EL-06 7 25 21 26 15 2 4 43 34 123
2008 EL-07 4 48 26 13 9 0 0 22 52 23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 26 31 12 10 1 1 23 45 300
2017 EL-03 22 14 10 22 25 7 0 51 39 17
2017 EL-04 15 17 37 20 9 2 0 30 33 48
2017 EL-05 9 29 31 13 14 2 2 28 39 55
2017 EL-06 22 31 33 4 6 1 2 11 55 141
2017 EL-07 15 20 35 25 5 0 0 30 35 20
2014 EL 22 24 30 13 5 3 3 19 49 362
2014 EL-03 20 13 32 14 12 4 5 29 36 23
2014 EL-04 21 21 34 8 7 5 4 16 47 79
2014 EL-05 16 28 29 17 7 4 0 25 45 55
2014 EL-06 22 33 30 9 2 2 2 12 57 141
2014 EL-07 25 21 25 21 4 0 4 26 48 24

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 37 12 8 5 0 0 75 13 299
2017 EL-03 17 36 26 12 9 0 0 53 21 17
2017 EL-04 36 30 17 8 7 0 2 67 15 48
2017 EL-05 31 47 15 5 2 0 0 78 7 54
2017 EL-06 44 35 8 7 6 0 0 78 13 142
2017 EL-07 35 40 15 10 0 0 0 75 10 20
2014 EL 35 35 7 10 11 1 1 71 22 365
2014 EL-03 36 29 0 13 15 0 7 69 31 24
2014 EL-04 27 38 6 13 16 1 0 66 29 79
2014 EL-05 34 44 8 5 9 0 0 78 14 55
2014 EL-06 40 36 10 6 6 1 1 77 12 143
2014 EL-07 50 25 8 4 12 0 0 75 17 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 44 10 5 4 0 0 81 9 300
2017 EL-03 17 50 19 0 13 0 0 67 13 17
2017 EL-04 40 37 8 7 6 0 2 79 13 48
2017 EL-05 35 46 14 2 4 0 0 81 5 55
2017 EL-06 43 40 9 7 1 0 0 82 9 141
2017 EL-07 45 50 5 0 0 0 0 95 0 20
2014 EL 33 47 7 8 4 0 1 81 12 365
2014 EL-03 31 34 5 22 0 0 8 70 24 24
2014 EL-04 22 54 6 10 7 0 1 77 17 79
2014 EL-05 42 40 7 5 5 0 0 82 11 55
2014 EL-06 43 45 8 3 1 1 0 88 4 143
2014 EL-07 37 54 0 8 0 0 0 92 8 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 35 19 3 2 4 0 75 5 301
2017 EL-03 17 47 29 7 0 0 0 64 7 17
2017 EL-04 36 36 17 5 2 4 0 75 8 48
2017 EL-05 22 42 26 0 0 10 0 72 0 55
2017 EL-06 49 28 15 3 2 2 1 79 5 142
2017 EL-07 35 40 15 5 0 5 0 79 5 20
2014 EL 37 37 17 2 2 5 0 78 4 365
2014 EL-03 31 47 12 0 0 7 3 86 0 24
2014 EL-04 32 40 21 3 1 4 0 74 4 79
2014 EL-05 37 37 13 2 5 5 0 78 8 55
2014 EL-06 43 34 16 0 1 6 0 81 1 143
2014 EL-07 46 46 8 0 0 0 0 92 0 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 41 18 3 2 2 0 77 5 300
2017 EL-03 22 36 38 0 0 5 0 61 0 17
2017 EL-04 41 31 15 0 9 4 0 74 10 48
2017 EL-05 27 52 13 5 0 2 0 81 5 55
2017 EL-06 41 38 18 1 1 1 0 79 2 141
2017 EL-07 35 50 15 0 0 0 0 85 0 20
2014 EL 38 39 12 4 4 3 0 80 8 364
2014 EL-03 26 45 21 5 0 3 0 73 5 24
2014 EL-04 31 42 14 7 3 2 0 75 11 79
2014 EL-05 43 39 4 0 7 7 0 88 8 55
2014 EL-06 45 36 12 2 2 3 0 83 4 143
2014 EL-07 44 48 4 4 0 0 0 91 4 23
2011 EL 28 44 13 7 5 3 0 75 12 443
2011 EL-03 18 47 16 11 2 7 0 69 14 45
2011 EL-04 25 44 17 7 4 2 1 71 12 89
2011 EL-05 33 44 6 7 4 5 1 82 11 84
2011 EL-06 36 39 15 2 6 2 0 77 8 142
2011 EL-07 25 46 14 4 4 7 0 77 8 28

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 40 8 4 5 1 0 84 8 301
2017 EL-03 31 51 5 9 5 0 0 82 13 17
2017 EL-04 41 40 11 2 4 2 0 83 6 48
2017 EL-05 45 36 15 2 2 0 0 81 4 55
2017 EL-06 47 39 5 4 4 1 0 87 8 142
2017 EL-07 50 40 5 5 0 0 0 90 5 20
2014 EL 48 38 7 5 3 1 0 86 7 365
2014 EL-03 42 41 0 12 5 0 0 83 17 24
2014 EL-04 39 44 9 5 3 0 0 83 8 79
2014 EL-05 52 37 4 4 2 2 0 90 5 55
2014 EL-06 54 34 7 3 2 1 0 88 5 143
2014 EL-07 42 50 4 0 4 0 0 92 4 24
2011 EL 37 42 11 4 5 0 0 79 10 440
2011 EL-03 42 40 16 0 2 0 0 82 2 45
2011 EL-04 36 38 13 6 8 0 0 74 14 87
2011 EL-05 36 42 8 8 5 1 0 78 13 84
2011 EL-06 40 42 9 4 5 0 0 82 9 141
2011 EL-07 39 54 4 0 4 0 0 93 4 28
2008 EL 37 39 11 7 6 0 0 76 13 309
2008 EL-03 32 42 13 6 3 3 0 77 10 31
2008 EL-04 31 37 8 17 8 0 0 67 25 52
2008 EL-05 27 42 16 9 7 0 0 69 16 45
2008 EL-06 44 36 12 4 4 0 0 80 8 123
2008 EL-07 48 52 0 0 0 0 0 100 0 23

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 36 21 6 7 3 3 63 15 299
2017 EL-03 10 39 17 25 0 5 5 53 28 17
2017 EL-04 24 37 20 4 11 0 4 63 16 48
2017 EL-05 24 37 20 4 11 2 4 64 15 55
2017 EL-06 23 35 22 7 5 4 3 63 13 141
2017 EL-07 42 32 16 5 0 5 0 78 6 19
2014 EL 24 35 20 9 7 3 1 62 17 365
2014 EL-03 27 30 3 24 5 10 0 64 32 24
2014 EL-04 16 39 21 13 10 0 0 55 23 79
2014 EL-05 21 42 19 5 7 0 5 67 13 55
2014 EL-06 29 28 27 5 4 6 1 61 10 143
2014 EL-07 29 46 21 4 0 0 0 75 4 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 31 44 19 4 1 1 0 76 5 301
2017 EL-03 26 35 29 5 0 5 0 65 5 17
2017 EL-04 36 35 21 0 4 4 0 74 4 48
2017 EL-05 36 46 14 2 0 2 0 84 2 55
2017 EL-06 31 45 17 5 1 0 1 77 6 142
2017 EL-07 35 55 5 5 0 0 0 90 5 20
2014 EL 36 40 13 5 1 2 4 81 6 365
2014 EL-03 32 37 6 8 0 3 13 83 10 24
2014 EL-04 30 40 12 11 0 2 4 75 11 79
2014 EL-05 46 36 9 4 0 4 2 87 4 55
2014 EL-06 39 42 11 3 1 2 1 83 5 143
2014 EL-07 46 29 17 4 0 0 4 78 4 24
2011 EL 34 43 12 4 2 3 1 80 7 443
2011 EL-03 16 53 22 4 0 2 2 72 5 45
2011 EL-04 26 47 12 4 3 7 1 78 8 90
2011 EL-05 39 38 11 7 1 2 1 80 9 84
2011 EL-06 43 40 9 1 4 1 1 86 5 141
2011 EL-07 36 46 11 4 0 4 0 85 4 28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 42 13 3 5 3 0 79 8 299
2017 EL-03 29 25 29 10 7 0 0 54 17 17
2017 EL-04 37 36 13 2 8 4 0 76 10 48
2017 EL-05 31 49 11 0 7 2 0 82 7 54
2017 EL-06 38 40 11 4 2 4 1 82 7 141
2017 EL-07 35 55 10 0 0 0 0 90 0 20
2014 EL 39 40 9 5 5 2 1 81 10 365
2014 EL-03 41 35 12 8 0 3 0 79 9 24
2014 EL-04 36 45 6 6 7 1 0 82 12 79
2014 EL-05 32 45 8 2 7 4 2 82 9 55
2014 EL-06 43 40 8 6 2 1 0 84 8 143
2014 EL-07 42 33 17 4 4 0 0 75 8 24
2011 EL 38 37 12 5 5 2 0 77 10 443
2011 EL-03 33 42 18 4 0 2 0 77 5 45
2011 EL-04 36 31 19 7 7 1 0 67 13 90
2011 EL-05 36 42 7 4 7 5 0 81 11 84
2011 EL-06 46 35 11 2 3 1 1 83 5 141
2011 EL-07 43 43 7 7 0 0 0 86 7 28
2008 EL 28 39 15 7 6 2 2 71 14 309
2008 EL-03 32 39 19 10 0 0 0 71 10 31
2008 EL-04 21 44 19 4 8 2 2 68 12 52
2008 EL-05 31 33 13 11 9 2 0 66 20 45
2008 EL-06 28 41 12 4 7 3 4 75 11 123
2008 EL-07 35 35 9 17 0 4 0 73 18 23

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 33 38 14 8 5 2 0 72 13 301
2017 EL-03 22 25 29 12 12 0 0 47 24 17
2017 EL-04 32 30 18 8 6 6 0 66 14 48
2017 EL-05 34 42 4 12 5 2 0 77 18 55
2017 EL-06 39 37 12 6 3 2 0 78 9 142
2017 EL-07 25 50 20 5 0 0 0 75 5 20
2014 EL 26 40 19 9 4 3 0 68 12 364
2014 EL-03 38 29 15 12 0 7 0 71 13 24
2014 EL-04 27 30 21 10 9 3 0 58 20 79
2014 EL-05 13 44 22 13 4 4 2 60 17 54
2014 EL-06 32 45 13 6 2 2 0 79 8 143
2014 EL-07 33 42 21 0 4 0 0 75 4 24
2011 EL 20 42 22 6 5 4 2 65 12 444
2011 EL-03 18 40 24 7 2 9 0 63 10 45
2011 EL-04 17 44 17 10 4 6 2 66 16 90
2011 EL-05 20 38 27 5 4 4 2 62 9 84
2011 EL-06 24 38 25 5 4 2 2 65 10 142
2011 EL-07 29 39 11 7 14 0 0 68 21 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 38 15 6 7 4 0 71 14 299
2017 EL-03 13 38 31 5 5 7 0 56 10 17
2017 EL-04 21 48 12 8 6 4 0 73 15 46
2017 EL-05 28 40 16 7 7 2 0 69 14 55
2017 EL-06 35 32 15 7 7 4 1 70 15 142
2017 EL-07 50 30 10 0 5 5 0 84 5 20
2014 EL 25 34 15 9 10 6 1 64 21 365
2014 EL-03 27 36 10 5 12 10 0 70 19 24
2014 EL-04 21 29 12 16 18 5 0 52 36 79
2014 EL-05 25 41 12 4 9 7 2 73 14 55
2014 EL-06 30 35 16 4 7 6 1 70 12 143
2014 EL-07 38 29 17 8 4 4 0 70 13 24
2011 EL 25 27 19 11 13 5 1 55 25 444
2011 EL-03 29 27 18 13 9 2 2 58 23 45
2011 EL-04 18 26 19 12 17 7 2 48 32 90
2011 EL-05 20 25 23 11 13 8 0 49 26 84
2011 EL-06 34 30 15 7 9 5 0 67 17 142
2011 EL-07 32 18 29 11 11 0 0 50 21 28

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 46 7 13 10 0 0 70 23 301
2017 EL-03 10 40 19 22 10 0 0 50 31 17
2017 EL-04 31 42 6 12 7 0 2 75 19 48
2017 EL-05 28 45 7 16 4 0 0 73 19 55
2017 EL-06 22 52 6 10 10 0 0 74 20 142
2017 EL-07 35 55 0 5 5 0 0 90 10 20
2014 EL 24 45 7 18 5 0 0 70 23 365
2014 EL-03 29 51 5 15 0 0 0 80 15 24
2014 EL-04 19 47 9 22 2 0 0 66 25 79
2014 EL-05 21 54 11 9 5 0 0 75 14 55
2014 EL-06 27 43 6 20 3 1 0 70 23 143
2014 EL-07 29 42 0 21 8 0 0 71 29 24
2011 EL 26 49 5 14 5 0 0 76 19 443
2011 EL-03 31 53 9 7 0 0 0 84 7 45
2011 EL-04 29 49 9 12 1 0 0 78 13 90
2011 EL-05 27 51 4 14 4 0 0 79 18 84
2011 EL-06 28 47 2 14 9 0 0 75 23 141
2011 EL-07 32 54 4 11 0 0 0 86 11 28
2008 EL 26 50 5 12 6 0 1 77 18 309
2008 EL-03 16 58 3 16 6 0 0 74 23 31
2008 EL-04 19 52 12 12 6 0 0 71 17 52
2008 EL-05 36 53 7 4 0 0 0 89 4 45
2008 EL-06 28 52 3 8 8 0 1 80 16 123
2008 EL-07 39 39 0 13 0 4 4 86 14 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 41 9 7 8 0 0 76 15 301
2017 EL-03 43 38 5 0 14 0 0 81 14 17
2017 EL-04 41 42 8 4 4 0 2 84 8 48
2017 EL-05 37 47 5 7 4 0 0 84 11 55
2017 EL-06 32 34 15 8 11 0 0 66 19 142
2017 EL-07 45 50 0 5 0 0 0 95 5 20
2014 EL 38 39 8 10 6 0 0 77 16 365
2014 EL-03 42 39 10 5 3 0 0 81 8 24
2014 EL-04 37 38 6 13 6 0 0 75 20 79
2014 EL-05 32 55 0 11 2 0 0 88 12 55
2014 EL-06 36 36 10 9 7 1 0 73 16 143
2014 EL-07 46 25 8 8 12 0 0 71 21 24
2011 EL 32 40 12 11 5 0 0 72 16 442
2011 EL-03 41 32 14 11 2 0 0 73 14 44
2011 EL-04 27 43 13 12 4 0 0 70 17 90
2011 EL-05 31 45 12 7 4 1 0 77 11 83
2011 EL-06 32 40 11 10 7 0 0 72 17 142
2011 EL-07 39 32 14 11 4 0 0 71 14 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 42 10 4 2 0 0 84 7 301
2017 EL-03 22 50 12 10 7 0 0 71 17 17
2017 EL-04 43 36 8 8 3 0 2 81 11 48
2017 EL-05 39 52 7 2 0 0 0 91 2 55
2017 EL-06 46 39 11 3 1 0 0 85 4 142
2017 EL-07 55 35 10 0 0 0 0 90 0 20
2014 EL 46 39 6 6 2 1 0 86 9 364
2014 EL-03 41 46 0 13 0 0 0 87 13 24
2014 EL-04 33 45 13 9 0 0 0 78 9 79
2014 EL-05 45 45 4 4 2 2 0 91 5 55
2014 EL-06 54 36 5 4 1 1 0 91 4 142
2014 EL-07 54 42 0 0 4 0 0 96 4 24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 55 27 8 5 3 1 1 84 8 301
2017 EL-03 52 39 5 5 0 0 0 90 5 17
2017 EL-04 52 33 8 0 2 4 2 90 2 48
2017 EL-05 50 31 2 11 5 2 0 82 16 55
2017 EL-06 59 22 11 4 2 1 1 83 6 142
2017 EL-07 70 15 15 0 0 0 0 85 0 20
2014 EL 58 26 5 5 3 1 2 86 9 365
2014 EL-03 69 22 3 5 0 0 0 92 5 24
2014 EL-04 50 32 7 5 6 0 1 83 11 79
2014 EL-05 61 24 2 5 4 0 4 89 9 55
2014 EL-06 57 24 6 6 2 1 3 85 8 143
2014 EL-07 63 21 8 4 0 4 0 87 4 24
2011 EL 64 24 6 2 2 0 1 89 5 443
2011 EL-03 58 24 9 7 0 0 2 84 7 45
2011 EL-04 60 26 6 2 6 0 1 87 8 90
2011 EL-05 64 24 7 1 2 0 1 89 4 84
2011 EL-06 67 23 6 1 2 1 0 91 3 141
2011 EL-07 68 25 0 7 0 0 0 93 7 28
2008 EL 60 23 7 4 2 0 3 87 6 308
2008 EL-03 55 29 3 3 6 0 3 87 10 31
2008 EL-04 62 19 10 6 4 0 0 81 10 52
2008 EL-05 64 24 7 0 2 0 2 91 2 45
2008 EL-06 61 23 7 6 1 1 2 87 7 122
2008 EL-07 57 26 4 0 0 0 13 95 0 23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 58 22 8 5 6 0 1 81 11 300
2017 EL-03 74 7 14 5 0 0 0 81 5 17
2017 EL-04 63 23 0 10 2 0 2 88 12 48
2017 EL-05 53 22 12 2 11 0 0 75 12 55
2017 EL-06 56 21 10 5 6 0 1 78 12 141
2017 EL-07 65 30 5 0 0 0 0 95 0 20
2014 EL 62 16 8 5 6 0 3 80 12 364
2014 EL-03 83 9 0 9 0 0 0 91 9 23
2014 EL-04 57 17 9 6 7 0 4 77 14 79
2014 EL-05 68 16 4 2 9 0 2 85 11 55
2014 EL-06 55 18 11 7 6 1 3 75 13 143
2014 EL-07 71 21 4 0 4 0 0 92 4 24
2011 EL 64 17 9 5 4 0 2 83 9 443
2011 EL-03 60 22 9 0 4 0 4 86 5 45
2011 EL-04 67 19 2 7 4 0 1 87 11 90
2011 EL-05 57 21 11 6 4 0 1 80 10 84
2011 EL-06 63 15 11 6 4 0 1 79 9 141
2011 EL-07 75 11 11 0 4 0 0 86 4 28
2008 EL 62 20 7 5 3 0 3 85 8 309
2008 EL-03 77 16 0 0 0 0 6 100 0 31
2008 EL-04 65 17 10 2 6 0 0 83 8 52
2008 EL-05 51 27 7 11 4 0 0 78 16 45
2008 EL-06 62 20 7 5 4 0 2 83 9 123
2008 EL-07 70 17 9 0 0 0 4 91 0 23

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 62 11 12 4 6 0 5 77 11 301
2017 EL-03 78 7 10 0 5 0 0 86 5 17
2017 EL-04 67 12 10 4 4 0 4 82 8 48
2017 EL-05 56 16 14 4 7 0 4 74 11 55
2017 EL-06 54 11 14 6 6 0 8 71 14 142
2017 EL-07 75 10 10 0 5 0 0 85 5 20
2014 EL 61 13 9 6 5 1 7 79 11 365
2014 EL-03 90 3 3 0 0 0 3 96 0 24
2014 EL-04 58 16 10 4 6 0 7 80 10 79
2014 EL-05 61 20 4 7 7 0 2 82 15 55
2014 EL-06 52 15 11 8 6 1 8 73 15 143
2014 EL-07 71 4 12 4 0 0 8 82 5 24
2011 EL 58 16 11 4 5 1 5 79 9 444
2011 EL-03 69 13 4 0 2 2 9 93 3 45
2011 EL-04 50 30 7 1 6 0 7 86 7 90
2011 EL-05 55 12 18 5 6 1 4 70 11 84
2011 EL-06 57 10 14 8 4 1 6 72 13 142
2011 EL-07 68 14 11 4 0 0 4 85 4 28
2008 EL 55 12 9 6 5 1 13 78 12 309
2008 EL-03 77 10 3 0 6 0 3 90 7 31
2008 EL-04 56 15 4 8 8 2 8 79 17 52
2008 EL-05 49 16 13 9 0 0 13 74 10 45
2008 EL-06 52 11 11 7 6 1 12 73 14 123
2008 EL-07 57 17 4 4 0 0 17 89 5 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 64 14 7 4 4 0 7 84 8 299
2017 EL-03 77 18 0 0 0 0 5 100 0 16
2017 EL-04 69 10 13 2 2 0 4 82 4 48
2017 EL-05 58 23 2 4 4 0 11 90 8 54
2017 EL-06 56 15 8 6 6 0 9 78 13 142
2017 EL-07 85 5 10 0 0 0 0 90 0 20
2014 EL 66 12 6 4 4 0 8 85 8 365
2014 EL-03 85 12 0 0 0 0 3 100 0 24
2014 EL-04 67 19 5 2 1 0 6 92 3 79
2014 EL-05 66 11 2 5 14 0 2 78 20 55
2014 EL-06 59 13 10 6 3 1 9 79 9 143
2014 EL-07 75 8 8 0 0 0 8 91 0 24
2011 EL 68 12 8 2 6 0 5 84 8 443
2011 EL-03 73 9 7 0 2 0 9 90 2 45
2011 EL-04 64 17 6 1 7 0 6 86 8 89
2011 EL-05 65 10 7 6 7 0 5 79 14 84
2011 EL-06 68 12 9 1 7 0 3 82 9 142
2011 EL-07 71 11 7 0 4 0 7 88 4 28
2008 EL 68 10 6 1 4 0 10 87 6 309
2008 EL-03 74 13 3 0 6 0 3 90 7 31
2008 EL-04 69 13 6 0 4 2 6 90 4 52
2008 EL-05 67 11 9 0 2 0 11 88 3 45
2008 EL-06 68 9 7 2 4 0 10 86 6 123
2008 EL-07 74 4 4 0 0 0 17 95 0 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 50 16 15 6 4 2 7 72 11 301
2017 EL-03 62 14 19 0 5 0 0 76 5 17
2017 EL-04 58 12 12 6 4 4 6 77 11 48
2017 EL-05 44 24 9 11 5 2 5 73 17 55
2017 EL-06 42 17 18 6 5 1 11 67 13 142
2017 EL-07 65 20 10 0 5 0 0 85 5 20
2014 EL 53 15 11 5 5 2 9 77 11 365
2014 EL-03 78 8 3 0 0 3 7 96 0 24
2014 EL-04 55 20 7 6 4 1 7 81 11 79
2014 EL-05 49 14 21 4 9 2 2 66 13 55
2014 EL-06 45 19 13 5 6 1 12 73 12 143
2014 EL-07 63 8 12 8 0 0 8 77 9 24

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 55 19 12 2 3 4 4 81 6 301
2017 EL-03 66 5 24 0 0 5 0 75 0 17
2017 EL-04 60 12 10 6 8 4 2 76 14 48
2017 EL-05 42 24 16 7 2 7 2 73 10 55
2017 EL-06 51 23 12 1 4 2 7 81 5 142
2017 EL-07 70 15 5 0 0 5 5 94 0 20
2014 EL 57 16 11 3 3 3 6 80 7 365
2014 EL-03 81 12 0 3 0 0 3 96 4 24
2014 EL-04 52 19 8 7 6 1 7 78 13 79
2014 EL-05 49 16 21 2 7 2 4 69 9 55
2014 EL-06 56 20 10 3 1 3 6 84 5 143
2014 EL-07 63 13 12 4 0 0 8 82 5 24
2011 EL 58 22 11 3 2 1 2 83 6 441
2011 EL-03 61 20 2 7 2 2 5 88 10 44
2011 EL-04 50 23 12 7 2 3 2 78 9 90
2011 EL-05 55 16 18 4 4 0 4 74 8 83
2011 EL-06 60 24 11 1 2 1 2 86 3 141
2011 EL-07 57 29 11 4 0 0 0 86 4 28
2008 EL 55 17 15 3 3 3 5 78 6 309
2008 EL-03 61 13 10 6 6 0 3 77 13 31
2008 EL-04 50 21 12 0 6 8 4 80 7 52
2008 EL-05 60 9 13 7 2 2 7 76 10 45
2008 EL-06 56 17 18 2 2 2 3 78 3 123
2008 EL-07 57 22 13 4 0 0 4 82 5 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 13 87 301
2017 EL-04 17 83 48
2017 EL-06 9 91 142
2017 EL-07 0 100 20
2014 EL 15 85 365
2014 EL-03 37 63 24
2014 EL-04 22 78 79
2014 EL-06 9 91 143

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EL 81 33
2017 EL-06 77 13
2014 EL 62 49
2014 EL-04 56 16
2014 EL-06 62 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EL 44 33
2017 EL-06 54 13
2014 EL 52 49
2014 EL-04 75 16
2014 EL-06 38 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 EL-04 0 16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EL 0 33
2017 EL-06 0 13
2014 EL 0 49
2014 EL-04 0 16
2014 EL-06 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EL 14 33
2014 EL 11 49

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13
2014 EL 0 49
2014 EL-04 0 16
2014 EL-06 0 13

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 EL-06 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EL 42 33
2017 EL-06 54 13
2014 EL 34 50
2014 EL-04 28 17
2014 EL-06 38 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EL 17 33
2014 EL 44 50
2014 EL-04 48 17
2014 EL-06 38 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EL 48 33
2017 EL-06 62 13
2014 EL 45 50
2014 EL-06 54 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EL 50 33
2017 EL-06 69 13
2014 EL 30 50
2014 EL-06 38 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EL 23 33
2014 EL 38 50
2014 EL-04 38 17
2014 EL-06 38 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EL 49 33
2017 EL-06 62 13
2014 EL 42 50
2014 EL-04 35 17
2014 EL-06 62 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EL 41 33
2017 EL-06 54 13
2014 EL 34 50

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 EL-06 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13
2014 EL-06 0 13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13
2014 EL 17 50

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EL 38 33
2017 EL-06 38 13
2014 EL 46 50
2014 EL-04 63 17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EL 32 33
2014 EL 31 50
2014 EL-04 30 17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EL-06 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EL 49 33
2014 EL 44 50
2014 EL-04 38 17
2014 EL-06 46 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EL 36 33
2014 EL 21 50

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EL 16 33
2017 EL-06 0 13
2014 EL-06 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EL 28 33
2014 EL 25 50
2014 EL-04 28 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 EL-06 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13
2014 EL 9 50

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 EL 20 50
2014 EL-04 29 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EL 0 33
2017 EL-06 0 13
2014 EL 13 50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EL 27 33
2017 EL-06 54 13
2014 EL 18 50

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2014 EL 15 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EL 28 30
2014 EL 11 45

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EL 18 30

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2014 EL-04 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EL-06 0 13
2014 EL-06 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EL 0 30
2017 EL-06 0 13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EL 14 30
2014 EL 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 EL 18 45

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 EL 9 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EL 33 30
2017 EL-06 62 13
2014 EL 49 45
2014 EL-04 53 13
2014 EL-06 50 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EL 52 30
2017 EL-06 85 13
2014 EL 49 45
2014 EL-04 49 13
2014 EL-06 58 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EL 0 30
2017 EL-06 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EL 15 30
2014 EL 19 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 98 2 33
2017 EL-06 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 27 27 21 5 4 13 2 63 11 301
2017 EL-03 26 15 29 18 0 12 0 47 21 17
2017 EL-04 33 16 21 7 7 12 4 58 17 48
2017 EL-05 22 38 12 9 2 15 2 72 13 55
2017 EL-06 28 25 24 4 2 15 3 64 7 142
2017 EL-07 30 40 15 0 0 15 0 82 0 20
2014 EL 21 27 20 6 7 15 4 60 16 365
2014 EL-03 21 28 26 8 10 7 0 53 20 24
2014 EL-04 20 31 17 8 10 12 3 59 21 79
2014 EL-05 18 29 15 7 2 20 9 66 12 55
2014 EL-06 23 22 24 5 3 20 3 58 11 143
2014 EL-07 17 42 21 8 4 8 0 64 14 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 42 34 17 2 3 2 0 78 5 301
2017 EL-03 31 27 38 0 5 0 0 58 5 17
2017 EL-04 49 27 15 5 4 0 0 75 9 48
2017 EL-05 40 41 12 4 2 2 0 82 5 55
2017 EL-06 46 30 18 2 1 3 1 78 3 142
2017 EL-07 40 45 10 0 0 5 0 89 0 20
2014 EL 31 36 18 7 4 4 0 70 12 365
2014 EL-03 31 35 17 7 10 0 0 66 17 24
2014 EL-04 28 35 16 11 6 5 0 65 18 79
2014 EL-05 27 36 25 5 2 5 0 66 8 55
2014 EL-06 37 34 20 3 3 3 0 73 6 143
2014 EL-07 33 54 13 0 0 0 0 87 0 24
2011 EL 38 34 16 6 3 3 0 75 9 442
2011 EL-03 40 47 11 2 0 0 0 87 2 45
2011 EL-04 38 28 12 10 4 6 1 71 16 89
2011 EL-05 42 31 15 6 1 5 0 76 8 84
2011 EL-06 38 36 16 6 3 1 0 76 9 141
2011 EL-07 39 25 29 0 4 4 0 67 4 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 3 97 301
2017 EL-04 0 100 48
2017 EL-07 0 100 20
2014 EL 7 93 362
2014 EL-04 13 87 79
2014 EL-05 0 100 55
2014 EL-06 4 96 141

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2014 EL 35 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2014 EL 91 24
2014 EL-04 79 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2014 EL 36 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 EL 58 24
2014 EL-04 60 10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 EL 0 24
2014 EL-04 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 EL-04 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2014 EL 48 24
2014 EL-04 53 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2014 EL 0 22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2014 EL 0 22

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 EL 0 22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 EL 36 22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2014 EL 54 22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 EL 0 22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2014 EL 49 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 24 29 2 2 17 2 59 5 300
2017 EL-03 14 15 54 0 0 17 0 35 0 17
2017 EL-04 30 28 19 2 5 13 2 69 9 48
2017 EL-05 26 35 20 5 0 12 2 70 6 55
2017 EL-06 23 20 32 1 1 21 2 56 2 142
2017 EL-07 26 32 21 0 0 16 5 73 0 19
2014 EL 23 23 23 1 4 20 5 62 7 364
2014 EL-03 27 29 17 0 10 14 3 68 12 24
2014 EL-04 25 22 27 3 2 18 3 59 7 79
2014 EL-05 16 25 27 0 2 21 9 59 3 55
2014 EL-06 24 24 22 1 2 23 5 66 4 142
2014 EL-07 29 17 25 0 4 21 4 61 5 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 35 17 4 1 2 1 76 6 301
2017 EL-03 31 39 25 5 0 0 0 70 5 17
2017 EL-04 41 34 17 4 2 2 0 76 6 48
2017 EL-05 36 41 12 7 2 2 0 78 9 55
2017 EL-06 44 30 18 2 1 4 1 78 3 142
2017 EL-07 30 55 10 0 0 5 0 89 0 20
2014 EL 34 33 18 3 3 9 0 74 6 364
2014 EL-03 27 48 16 0 5 4 0 78 5 23
2014 EL-04 32 28 26 4 2 7 0 65 7 79
2014 EL-05 33 32 17 0 2 14 2 77 2 55
2014 EL-06 38 34 17 1 2 8 0 78 4 143
2014 EL-07 46 33 13 4 0 4 0 83 4 24
2011 EL 38 37 14 3 2 5 0 79 6 443
2011 EL-03 44 31 16 0 0 9 0 83 0 45
2011 EL-04 36 36 13 7 4 4 0 74 12 90
2011 EL-05 40 39 10 5 1 5 0 84 6 84
2011 EL-06 44 33 13 3 3 4 0 80 6 141
2011 EL-07 32 39 21 0 0 7 0 77 0 28

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 11 89 301
2017 EL-04 13 87 48
2017 EL-06 8 92 142
2017 EL-07 0 100 20
2014 EL 12 88 363
2014 EL-03 33 67 23
2014 EL-04 13 87 78
2014 EL-06 8 92 143

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 61 39 29
2017 EL-06 67 33 12
2014 EL 78 22 39
2014 EL-06 67 33 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 53 27 8 0 12 0 0 80 12 18
2014 EL 63 24 0 3 8 0 3 89 11 30

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 47 46 3 2 0 0 0 94 2 301
2017 EL-03 30 60 5 0 5 0 0 90 5 17
2017 EL-04 47 47 6 0 0 0 0 94 0 48
2017 EL-05 40 55 2 4 0 0 0 95 4 55
2017 EL-06 51 40 4 4 0 1 0 92 4 142
2017 EL-07 70 30 0 0 0 0 0 100 0 20
2014 EL 42 47 7 2 0 1 0 90 3 365
2014 EL-03 37 46 8 8 0 0 0 83 8 24
2014 EL-04 32 51 13 2 0 2 0 84 2 79
2014 EL-05 29 63 2 4 2 2 0 93 5 55
2014 EL-06 48 47 3 1 0 1 0 95 1 143
2014 EL-07 71 25 4 0 0 0 0 96 0 24
2011 EL 32 54 8 3 2 1 0 87 5 444
2011 EL-03 24 58 13 2 0 2 0 84 2 45
2011 EL-04 24 58 12 4 0 0 1 83 4 90
2011 EL-05 27 55 8 5 4 1 0 83 8 84
2011 EL-06 40 49 4 3 3 1 0 90 6 142
2011 EL-07 50 46 4 0 0 0 0 96 0 28
2008 EL 34 49 10 6 1 0 0 83 7 309
2008 EL-03 39 39 10 13 0 0 0 77 13 31
2008 EL-04 19 44 29 6 2 0 0 63 8 52
2008 EL-05 22 60 11 4 0 0 2 84 5 45
2008 EL-06 41 50 4 4 1 0 0 91 5 123
2008 EL-07 70 22 9 0 0 0 0 91 0 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 15 34 25 8 6 10 2 56 15 300
2017 EL-03 0 30 31 0 24 10 5 35 28 17
2017 EL-04 14 43 22 10 3 6 2 62 14 48
2017 EL-05 19 33 27 5 6 9 0 57 13 54
2017 EL-06 17 25 28 8 4 15 3 51 15 142
2017 EL-07 25 35 25 0 5 0 10 67 6 20
2014 EL 15 30 26 10 9 9 2 50 21 365
2014 EL-03 15 22 24 18 10 7 3 42 32 24
2014 EL-04 14 32 23 12 14 4 0 48 27 79
2014 EL-05 12 34 20 7 9 16 2 57 20 55
2014 EL-06 15 29 30 8 3 13 3 52 12 143
2014 EL-07 13 29 29 21 4 4 0 44 26 24
2011 EL 9 30 26 12 10 10 3 45 25 443
2011 EL-03 11 29 27 7 4 16 7 51 14 45
2011 EL-04 10 29 24 13 14 7 2 43 30 90
2011 EL-05 5 39 20 12 5 15 4 54 21 84
2011 EL-06 11 24 26 14 9 13 4 41 28 142
2011 EL-07 11 18 43 11 7 7 4 32 20 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 40 40 9 6 1 3 0 83 8 301
2017 EL-03 22 45 12 12 0 10 0 73 13 17
2017 EL-04 36 49 4 6 3 2 0 87 9 48
2017 EL-05 50 31 14 4 0 0 2 82 4 55
2017 EL-06 41 37 11 8 0 4 0 80 9 142
2017 EL-07 40 45 0 5 0 10 0 94 6 20
2014 EL 44 34 14 4 2 2 0 80 6 365
2014 EL-03 41 34 18 3 3 0 0 75 7 24
2014 EL-04 42 37 14 4 2 1 0 79 7 79
2014 EL-05 41 38 14 2 2 4 0 81 4 55
2014 EL-06 47 34 12 4 1 1 0 82 6 143
2014 EL-07 50 29 8 8 0 4 0 83 9 24
2011 EL 36 36 16 7 2 3 0 74 9 444
2011 EL-03 33 38 18 4 2 4 0 74 7 45
2011 EL-04 28 42 20 8 0 2 0 72 8 90
2011 EL-05 36 35 17 4 5 5 0 74 9 84
2011 EL-06 43 30 13 6 4 4 0 76 10 142
2011 EL-07 43 32 21 4 0 0 0 75 4 28
2008 EL 33 38 13 9 5 2 0 73 14 309
2008 EL-03 16 45 26 6 6 0 0 61 13 31
2008 EL-04 29 37 15 10 8 2 0 67 18 52
2008 EL-05 31 42 9 13 0 2 2 77 14 45
2008 EL-06 36 39 8 8 7 2 0 77 15 123
2008 EL-07 48 17 17 9 4 4 0 68 14 23

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 37 17 8 3 5 0 70 12 300
2017 EL-03 10 30 24 19 0 17 0 48 23 17
2017 EL-04 29 48 6 8 6 4 0 80 14 47
2017 EL-05 32 35 27 4 2 2 0 68 5 55
2017 EL-06 31 36 18 8 3 4 0 70 12 142
2017 EL-07 30 40 0 10 5 15 0 82 18 20
2014 EL 30 35 15 11 6 2 0 66 18 365
2014 EL-03 36 29 13 13 8 0 0 65 22 24
2014 EL-04 27 34 15 14 7 2 0 63 22 79
2014 EL-05 34 36 16 5 4 5 0 74 9 55
2014 EL-06 33 37 16 7 4 2 1 72 12 143
2014 EL-07 29 38 17 8 8 0 0 67 17 24
2011 EL 24 38 17 8 7 6 0 66 16 444
2011 EL-03 24 47 7 11 0 11 0 80 13 45
2011 EL-04 21 39 23 10 3 3 0 62 14 90
2011 EL-05 25 42 15 4 5 10 0 74 9 84
2011 EL-06 30 34 12 6 11 7 0 69 18 142
2011 EL-07 29 32 29 0 11 0 0 61 11 28
2008 EL 32 32 11 12 9 4 0 67 22 309
2008 EL-03 32 26 13 16 3 10 0 64 21 31
2008 EL-04 27 31 17 12 12 2 0 59 24 52
2008 EL-05 36 38 7 13 4 2 0 75 18 45
2008 EL-06 35 31 8 10 13 3 0 68 24 123
2008 EL-07 39 26 4 13 9 9 0 71 24 23
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 50 33 9 4 3 1 1 84 6 300
2017 EL-03 36 47 7 10 0 0 0 83 10 17
2017 EL-04 48 36 8 4 2 0 2 86 6 48
2017 EL-05 49 34 7 4 2 4 2 87 6 55
2017 EL-06 53 28 12 4 2 1 0 82 6 142
2017 EL-07 63 26 5 5 0 0 0 89 5 19

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 46 31 13 4 3 2 1 80 7 301
2017 EL-03 31 34 23 5 0 7 0 70 5 17
2017 EL-04 43 34 15 4 2 0 2 78 6 48
2017 EL-05 49 27 11 4 4 5 2 81 8 55
2017 EL-06 47 30 15 5 2 1 0 78 7 142
2017 EL-07 55 30 10 0 5 0 0 85 5 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 22 38 23 8 5 4 0 63 13 300
2017 EL-03 17 38 19 16 5 5 0 58 22 17
2017 EL-04 34 31 13 6 8 8 0 71 15 48
2017 EL-05 11 36 40 7 0 6 0 50 8 55
2017 EL-06 25 41 20 8 4 2 1 68 12 141
2017 EL-07 15 45 25 5 5 5 0 63 11 20

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 41 21 11 5 3 0 61 17 301
2017 EL-03 10 34 31 9 5 12 0 49 15 17
2017 EL-04 18 29 24 21 4 4 0 50 26 48
2017 EL-05 12 47 26 7 2 6 0 63 9 55
2017 EL-06 23 41 20 8 6 1 1 65 14 142
2017 EL-07 15 60 10 10 0 5 0 79 11 20

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 23 19 18 17 0 0 47 35 299
2017 EL-03 21 19 12 5 43 0 0 40 48 17
2017 EL-04 21 25 28 11 15 0 0 46 26 48
2017 EL-05 18 20 14 26 22 0 0 38 48 55
2017 EL-06 31 22 18 18 11 0 0 53 29 140
2017 EL-07 10 30 20 15 25 0 0 40 40 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 28 30 23 11 9 0 0 57 20 301
2017 EL-03 48 24 0 18 10 0 0 72 28 17
2017 EL-04 32 32 15 13 8 0 0 64 21 48
2017 EL-05 24 27 29 14 5 0 0 51 19 55
2017 EL-06 24 26 27 12 11 0 0 50 23 142
2017 EL-07 20 30 30 5 15 0 0 50 20 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 29 23 10 4 0 0 63 14 299
2017 EL-03 46 27 23 0 5 0 0 72 5 17
2017 EL-04 36 34 13 15 0 0 2 71 15 48
2017 EL-05 32 25 29 12 2 0 0 57 14 55
2017 EL-06 29 29 27 7 7 0 0 59 14 140
2017 EL-07 50 25 5 15 5 0 0 75 20 20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 27 23 17 13 0 0 47 30 299
2017 EL-03 24 22 19 0 35 0 0 46 35 17
2017 EL-04 26 19 25 15 13 0 2 46 29 48
2017 EL-05 19 23 19 28 11 0 0 42 39 55
2017 EL-06 13 31 28 16 12 0 0 44 28 140
2017 EL-07 20 40 5 20 15 0 0 60 35 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 53 24 8 5 2 1 6 83 8 300
2017 EL-03 69 5 10 0 0 7 10 89 0 17
2017 EL-04 62 17 10 2 4 2 3 84 6 48
2017 EL-05 55 18 5 13 0 0 8 80 14 54
2017 EL-06 46 30 9 4 3 0 8 83 7 142
2017 EL-07 55 25 10 5 5 0 0 80 10 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 42 34 17 4 2 0 0 76 7 299
2017 EL-03 71 15 14 0 0 0 0 86 0 17
2017 EL-04 42 29 25 4 0 0 0 72 4 48
2017 EL-05 39 39 18 2 0 0 3 80 2 55
2017 EL-06 40 36 16 5 3 0 0 76 8 140
2017 EL-07 45 35 5 5 10 0 0 80 15 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 36 21 10 2 1 1 67 12 299
2017 EL-03 43 10 18 24 0 0 5 56 25 17
2017 EL-04 30 31 25 13 0 0 2 62 13 48
2017 EL-05 26 43 20 9 0 2 0 70 9 55
2017 EL-06 25 44 16 11 3 1 1 70 14 140
2017 EL-07 35 35 30 0 0 0 0 70 0 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 25 32 23 16 4 0 0 57 20 299
2017 EL-03 36 26 17 16 5 0 0 62 21 17
2017 EL-04 28 28 24 17 2 0 2 56 19 48
2017 EL-05 20 38 20 18 4 0 0 58 21 55
2017 EL-06 21 33 27 16 4 0 0 54 19 140
2017 EL-07 45 25 10 15 5 0 0 70 20 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 28 33 21 12 5 0 1 62 17 299
2017 EL-03 17 24 34 21 5 0 0 41 25 17
2017 EL-04 38 29 17 6 8 0 2 69 14 48
2017 EL-05 26 42 12 11 4 3 3 72 15 55
2017 EL-06 25 31 24 14 4 0 1 57 18 140
2017 EL-07 35 30 30 5 0 0 0 65 5 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 35 15 7 4 1 0 73 11 296
2017 EL-03 60 12 13 0 10 5 0 76 10 17
2017 EL-04 44 29 13 8 4 2 0 75 12 48
2017 EL-05 36 37 20 4 0 3 0 75 4 53
2017 EL-06 25 45 16 9 4 0 1 70 14 139
2017 EL-07 50 25 5 10 10 0 0 75 20 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 59 25 11 3 2 0 1 85 5 301
2017 EL-03 68 13 14 0 5 0 0 81 5 17
2017 EL-04 53 32 10 5 0 0 0 85 5 48
2017 EL-05 57 25 12 4 0 0 3 84 4 55
2017 EL-06 63 24 8 2 2 0 1 87 4 142
2017 EL-07 50 35 10 5 0 0 0 85 5 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 81 11 3 4 1 0 0 92 5 299
2017 EL-03 67 25 7 0 0 0 0 93 0 17
2017 EL-04 81 12 0 7 0 0 0 93 7 47
2017 EL-05 76 15 4 4 2 0 0 91 5 54
2017 EL-06 85 6 5 2 1 0 1 91 4 142
2017 EL-07 100 0 0 0 0 0 0 100 0 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 59 27 10 2 2 1 0 86 4 301
2017 EL-03 58 22 21 0 0 0 0 79 0 17
2017 EL-04 53 34 4 4 3 2 0 89 7 48
2017 EL-05 55 25 14 2 2 3 0 82 4 55
2017 EL-06 63 25 8 1 1 0 1 89 3 142
2017 EL-07 75 5 20 0 0 0 0 80 0 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 63 25 7 3 1 0 0 88 4 300
2017 EL-03 62 21 10 0 7 0 0 83 7 17
2017 EL-04 57 34 8 2 0 0 0 90 2 48
2017 EL-05 62 19 9 4 4 3 0 84 7 55
2017 EL-06 67 21 8 3 1 0 1 89 4 141
2017 EL-07 70 30 0 0 0 0 0 100 0 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 62 9 3 2 2 1 21 91 4 299
2017 EL-03 83 7 0 0 0 0 10 100 0 17
2017 EL-04 75 6 0 0 0 2 17 100 0 48
2017 EL-05 55 9 5 2 0 2 27 90 2 55
2017 EL-06 57 10 4 2 1 0 26 90 4 141
2017 EL-07 60 15 10 0 10 0 5 79 11 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 70 16 8 2 0 0 4 90 2 299
2017 EL-03 76 17 7 0 0 0 0 93 0 17
2017 EL-04 80 12 6 0 0 0 2 94 0 47
2017 EL-05 71 9 9 2 0 0 10 88 2 55
2017 EL-06 67 18 7 3 0 1 4 90 3 141
2017 EL-07 75 15 10 0 0 0 0 90 0 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 76 16 3 2 2 0 1 93 3 299
2017 EL-03 50 40 10 0 0 0 0 90 0 17
2017 EL-04 76 14 4 0 2 2 2 94 2 48
2017 EL-05 73 22 2 2 2 0 0 95 4 54
2017 EL-06 81 9 4 3 3 0 1 91 6 141
2017 EL-07 95 5 0 0 0 0 0 100 0 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 61 26 11 2 0 0 1 87 2 300
2017 EL-03 62 25 7 5 0 0 0 88 5 17
2017 EL-04 61 27 10 0 0 0 2 90 0 48
2017 EL-05 64 18 16 2 0 0 0 82 2 54
2017 EL-06 61 27 11 1 0 0 1 89 1 142
2017 EL-07 70 15 10 5 0 0 0 85 5 20

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 33 35 11 4 0 0 50 15 300
2017 EL-03 27 26 29 13 5 0 0 53 18 17
2017 EL-04 20 43 20 17 0 0 0 64 17 47
2017 EL-05 19 28 44 5 4 0 0 47 9 55
2017 EL-06 14 30 41 11 4 0 1 44 15 142
2017 EL-07 10 40 25 10 15 0 0 50 25 20

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 4 13 40 28 14 0 0 43 17 299
2017 EL-03 0 23 10 38 29 0 0 68 23 17
2017 EL-04 4 7 39 43 7 0 0 50 11 48
2017 EL-05 0 9 50 28 13 0 0 41 9 54
2017 EL-06 4 14 42 25 14 0 1 39 18 142
2017 EL-07 10 25 35 5 25 0 0 30 35 20
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 22 28 23 8 15 4 0 23 77 301
2017 EL-03 24 12 25 7 22 10 0 27 73 17
2017 EL-04 13 39 30 6 9 4 0 13 87 48
2017 EL-05 22 27 21 13 12 4 0 23 77 55
2017 EL-06 26 28 18 8 15 4 0 27 73 142
2017 EL-07 30 20 20 0 30 0 0 30 70 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EL 12 218
2017 EL-03 29 11
2017 EL-04 14 40
2017 EL-05 10 41
2017 EL-06 7 97
2017 EL-07 7 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EL 23 218
2017 EL-03 31 11
2017 EL-04 14 40
2017 EL-05 33 41
2017 EL-06 21 97
2017 EL-07 21 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EL 7 218
2017 EL-03 18 11
2017 EL-04 13 40
2017 EL-05 5 41
2017 EL-06 3 97
2017 EL-07 7 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EL 42 218
2017 EL-03 65 11
2017 EL-04 39 40
2017 EL-05 36 41
2017 EL-06 39 97
2017 EL-07 21 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EL 2 218
2017 EL-03 11 11
2017 EL-04 0 40
2017 EL-05 2 41
2017 EL-06 1 97
2017 EL-07 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EL 56 218
2017 EL-03 35 11
2017 EL-04 59 40
2017 EL-05 59 41
2017 EL-06 62 97
2017 EL-07 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EL 10 32 18 14 5 22 215
2017 EL-03 7 20 11 29 0 32 11
2017 EL-04 17 47 11 9 5 11 40
2017 EL-05 13 33 20 7 5 21 41
2017 EL-06 7 25 22 16 4 25 95
2017 EL-07 0 14 29 14 7 36 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 7 18 22 15 23 2 13 30 45 220
2017 EL-03 0 0 42 18 32 0 7 0 55 11
2017 EL-04 13 9 21 13 20 4 20 30 43 40
2017 EL-05 8 12 17 10 33 0 20 25 54 41
2017 EL-06 8 25 20 17 17 2 10 38 39 99
2017 EL-07 0 14 36 14 29 0 7 15 46 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 1 7 19 14 48 2 8 9 69 220
2017 EL-03 0 0 42 0 51 0 7 0 55 11
2017 EL-04 2 9 14 21 32 6 15 15 68 40
2017 EL-05 4 7 14 14 50 0 11 12 72 41
2017 EL-06 1 7 19 16 52 1 4 9 71 99
2017 EL-07 0 7 21 7 57 0 7 8 69 14
Date modified: