2017 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 20 44 13 15 7 0 0 64 22 104
2008 SI-02 16 46 10 18 10 0 0 62 28 61
2008 SI-03 17 42 25 17 0 0 0 58 17 12
2008 SI-04 36 27 18 18 0 0 0 64 18 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 26 49 10 9 7 0 0 74 15 105
2008 SI-02 21 50 6 13 10 0 0 71 23 62
2008 SI-03 17 50 33 0 0 0 0 67 0 12
2008 SI-04 36 45 18 0 0 0 0 82 0 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 20 30 21 20 10 0 0 50 30 105
2008 SI-02 19 27 19 19 15 0 0 47 34 62
2008 SI-03 8 33 42 17 0 0 0 42 17 12
2008 SI-04 9 36 18 36 0 0 0 45 36 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 14 27 21 18 15 5 0 43 35 105
2008 SI-02 16 24 19 15 21 5 0 42 37 62
2008 SI-03 0 25 25 42 8 0 0 25 50 12
2008 SI-04 9 36 27 27 0 0 0 45 27 11
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 35 30 15 8 10 1 0 66 18 105
2008 SI-02 35 24 16 8 15 2 0 61 23 62
2008 SI-03 25 42 25 8 0 0 0 67 8 12
2008 SI-04 36 36 18 9 0 0 0 73 9 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 29 35 11 11 13 0 0 64 25 105
2008 SI-02 29 29 11 11 19 0 0 58 31 62
2008 SI-03 17 33 33 17 0 0 0 50 17 12
2008 SI-04 55 27 9 0 9 0 0 82 9 11

Senior management

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 18 25 22 16 15 4 0 45 33 105
2008 SI-02 15 27 19 15 18 6 0 45 34 62
2008 SI-03 25 17 33 25 0 0 0 42 25 12
2008 SI-04 18 9 27 18 27 0 0 27 45 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 6 30 20 28 11 5 0 38 41 105
2008 SI-02 5 24 21 29 13 8 0 32 46 62
2008 SI-03 0 50 25 25 0 0 0 50 25 12
2008 SI-04 0 27 9 27 36 0 0 27 64 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 9 28 17 19 18 10 0 40 41 105
2008 SI-02 6 23 15 19 23 15 0 34 49 62
2008 SI-03 0 50 25 8 8 8 0 55 18 12
2008 SI-04 9 9 18 36 27 0 0 18 64 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 9 32 14 27 17 1 0 41 44 105
2008 SI-02 8 27 18 31 15 2 0 36 46 62
2008 SI-03 8 33 8 42 8 0 0 42 50 12
2008 SI-04 0 27 18 18 36 0 0 27 55 11
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Workforce

Performance management

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 24 34 13 10 19 0 0 58 29 105
2008 SI-02 21 27 13 10 29 0 0 48 39 62
2008 SI-03 25 33 25 17 0 0 0 58 17 12
2008 SI-04 45 45 0 9 0 0 0 91 9 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 19 41 16 15 7 1 1 61 22 105
2008 SI-02 19 37 18 13 10 2 2 58 23 62
2008 SI-03 25 42 17 17 0 0 0 67 17 12
2008 SI-04 0 36 27 27 9 0 0 36 36 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 23 22 22 15 12 4 2 47 29 105
2008 SI-02 23 18 23 15 13 6 3 45 30 62
2008 SI-03 25 17 42 8 8 0 0 42 17 12
2008 SI-04 36 9 9 18 27 0 0 45 45 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 15 46 18 11 9 1 0 62 20 105
2008 SI-02 16 47 11 15 11 0 0 63 26 62
2008 SI-03 17 33 42 8 0 0 0 50 8 12
2008 SI-04 18 45 36 0 0 0 0 64 0 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 24 51 9 13 3 0 0 75 16 105
2008 SI-02 21 55 5 15 5 0 0 76 19 62
2008 SI-03 8 58 33 0 0 0 0 67 0 12
2008 SI-04 27 55 0 18 0 0 0 82 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 30 53 4 8 5 0 0 84 12 105
2008 SI-02 29 50 5 10 6 0 0 79 16 62
2008 SI-03 8 83 0 8 0 0 0 92 8 12
2008 SI-04 55 45 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 10 33 14 25 18 0 0 43 43 105
2008 SI-02 6 27 13 29 24 0 0 34 53 62
2008 SI-03 25 17 25 33 0 0 0 42 33 12
2008 SI-04 9 45 9 27 9 0 0 55 36 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 13 28 13 23 21 2 0 41 45 104
2008 SI-02 13 27 11 19 27 2 0 41 48 62
2008 SI-03 0 27 27 36 9 0 0 27 45 11
2008 SI-04 0 55 9 36 0 0 0 55 36 11

Work-life balance and workload

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 34 25 6 10 14 3 8 66 28 105
2008 SI-02 37 21 5 13 18 3 3 62 33 62
2008 SI-03 33 25 8 8 8 0 17 70 20 12
2008 SI-04 36 45 0 9 0 0 9 90 10 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 36 38 18 4 4 0 0 74 8 105
2008 SI-02 40 35 15 5 5 0 0 76 10 62
2008 SI-03 8 75 17 0 0 0 0 83 0 12
2008 SI-04 36 45 18 0 0 0 0 82 0 11
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 29 33 18 13 7 0 0 62 20 105
2008 SI-02 19 27 24 19 10 0 0 47 29 62
2008 SI-03 25 58 17 0 0 0 0 83 0 12
2008 SI-04 27 45 18 9 0 0 0 73 9 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 18 38 25 14 2 1 1 17 58 104
2008 SI-02 21 40 19 15 2 2 2 17 63 62
2008 SI-03 0 67 25 8 0 0 0 8 67 12
2008 SI-04 20 20 50 10 0 0 0 10 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 20 29 30 13 4 3 1 18 50 105
2008 SI-02 26 32 27 10 3 0 2 13 59 62
2008 SI-03 17 33 33 0 8 8 0 9 55 12
2008 SI-04 18 9 36 27 0 9 0 30 30 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 12 28 36 14 4 3 3 19 42 105
2008 SI-02 11 29 32 21 3 0 3 25 42 62
2008 SI-03 8 33 33 0 8 17 0 10 50 12
2008 SI-04 9 18 64 0 0 0 9 0 30 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 6 17 38 26 10 1 3 37 24 104
2008 SI-02 3 15 32 35 10 0 5 47 19 62
2008 SI-03 18 27 36 9 9 0 0 18 45 11
2008 SI-04 9 18 55 0 18 0 0 18 27 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 23 29 28 11 6 2 2 18 53 105
2008 SI-02 29 31 18 15 6 0 2 21 61 62
2008 SI-03 8 33 42 0 0 8 8 0 50 12
2008 SI-04 9 36 55 0 0 0 0 0 45 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 12 33 32 13 5 2 2 19 48 105
2008 SI-02 11 29 34 16 6 0 3 23 42 62
2008 SI-03 8 67 17 0 0 8 0 0 82 12
2008 SI-04 18 36 27 18 0 0 0 18 55 11

Respectful workplace

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 29 35 16 15 4 1 0 64 19 105
2008 SI-02 27 34 13 18 6 2 0 62 25 62
2008 SI-03 8 58 33 0 0 0 0 67 0 12
2008 SI-04 27 45 9 18 0 0 0 73 18 11

Ethical workplace

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 19 35 15 13 10 7 1 59 25 105
2008 SI-02 19 31 15 10 13 11 2 57 26 62
2008 SI-03 25 42 25 8 0 0 0 67 8 12
2008 SI-04 18 27 9 36 9 0 0 45 45 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 24 58 5 11 2 0 0 82 13 105
2008 SI-02 21 56 3 16 3 0 0 77 19 62
2008 SI-03 8 75 17 0 0 0 0 83 0 12
2008 SI-04 9 73 9 9 0 0 0 82 9 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 66 30 0 3 1 0 1 96 4 105
2008 SI-02 69 23 0 5 2 0 2 93 7 62
2008 SI-03 58 42 0 0 0 0 0 100 0 12
2008 SI-04 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 64 19 5 6 4 0 2 85 10 104
2008 SI-02 69 18 3 2 5 0 3 90 7 62
2008 SI-03 42 25 8 25 0 0 0 67 25 12
2008 SI-04 82 9 0 0 9 0 0 91 9 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 58 23 3 4 4 1 8 89 8 105
2008 SI-02 65 15 2 3 3 2 11 91 7 62
2008 SI-03 33 58 0 0 0 0 8 100 0 12
2008 SI-04 64 18 0 9 9 0 0 82 18 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 70 16 2 3 3 0 7 92 6 105
2008 SI-02 71 11 3 3 3 0 8 89 7 62
2008 SI-03 67 25 0 0 0 0 8 100 0 12
2008 SI-04 73 27 0 0 0 0 0 100 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 58 21 8 7 2 3 2 83 9 105
2008 SI-02 60 24 6 5 2 2 2 87 7 62
2008 SI-03 42 17 25 8 0 0 8 64 9 12
2008 SI-04 64 27 0 0 9 0 0 91 9 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 18 58 13 8 2 1 0 77 10 104
2008 SI-02 21 52 15 8 2 2 0 75 10 61
2008 SI-03 0 67 33 0 0 0 0 67 0 12
2008 SI-04 36 45 9 9 0 0 0 82 9 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 30 41 18 2 3 5 1 76 5 105
2008 SI-02 29 35 23 2 5 5 2 69 7 62
2008 SI-03 33 42 17 0 0 8 0 82 0 12
2008 SI-04 27 55 18 0 0 0 0 82 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 28 32 18 8 5 10 0 66 14 105
2008 SI-02 27 31 19 6 8 8 0 63 16 62
2008 SI-03 33 17 8 17 0 25 0 67 22 12
2008 SI-04 27 27 36 9 0 0 0 55 9 11
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