2017 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 37 4 4 2 0 0 90 6 351
2017 Scientific and Professional 33 45 9 9 4 0 0 78 13 1242
2017 Administration and Foreign Services 31 45 11 7 5 0 0 76 12 11465
2017 Technical 40 45 6 7 2 0 0 84 10 133
2017 Administrative Support 33 41 15 7 4 0 0 74 11 1615
2017 Operational 43 36 21 0 0 0 0 79 0 10
2017 Other 33 41 14 7 5 0 0 74 12 310
2014 Executive 53 37 5 4 2 0 0 89 6 388
2014 Scientific and Professional 23 48 12 9 7 0 0 71 16 1250
2014 Administration and Foreign Services 26 46 13 9 6 0 0 72 15 11299
2014 Technical 19 57 8 7 9 0 0 76 16 126
2014 Administrative Support 24 44 16 9 7 0 0 68 16 1670
2014 Operational 24 35 23 6 12 0 0 59 18 16
2014 Other 39 38 13 7 4 0 0 77 10 222

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 34 5 10 5 0 0 80 15 350
2017 Scientific and Professional 30 39 14 10 8 0 0 69 18 1238
2017 Administration and Foreign Services 26 38 16 11 9 0 0 64 20 11454
2017 Technical 21 36 14 17 12 0 0 57 29 133
2017 Administrative Support 30 36 16 10 8 1 0 66 18 1617
2017 Operational 31 28 21 0 21 0 0 58 21 10
2017 Other 40 39 10 6 4 0 1 80 10 311

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 27 2 1 1 0 0 96 2 349
2017 Scientific and Professional 47 38 9 4 1 0 0 85 6 1239
2017 Administration and Foreign Services 50 36 9 3 2 0 0 86 5 11436
2017 Technical 55 36 5 2 1 0 0 91 4 133
2017 Administrative Support 55 30 10 2 2 0 0 86 4 1618
2017 Operational 70 30 0 0 0 0 0 100 0 10
2017 Other 44 37 13 4 1 0 1 82 5 310
2014 Executive 78 17 4 1 0 0 0 95 1 389
2014 Scientific and Professional 49 37 9 3 2 0 0 86 5 1249
2014 Administration and Foreign Services 56 31 9 3 2 0 0 87 4 11295
2014 Technical 54 35 7 2 2 0 0 89 4 126
2014 Administrative Support 59 28 9 2 1 0 0 87 3 1667
2014 Operational 58 36 6 0 0 0 0 94 0 15
2014 Other 61 27 8 3 1 0 0 88 4 222

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 34 4 5 2 1 0 88 7 348
2017 Scientific and Professional 39 40 12 6 4 0 0 79 10 1239
2017 Administration and Foreign Services 36 41 12 6 4 0 0 78 10 11419
2017 Technical 42 44 5 7 2 0 0 86 9 133
2017 Administrative Support 44 35 12 5 3 0 0 79 8 1613
2017 Operational 58 21 0 21 0 0 0 79 21 10
2017 Other 43 36 11 6 3 0 1 80 9 309
2014 Executive 58 30 7 3 2 0 0 89 4 389
2014 Scientific and Professional 31 45 11 9 4 0 0 76 13 1249
2014 Administration and Foreign Services 34 42 13 7 5 0 0 75 12 11297
2014 Technical 26 51 8 9 6 0 0 77 15 126
2014 Administrative Support 35 40 13 7 5 0 0 75 12 1664
2014 Operational 38 26 19 12 6 0 0 63 18 15
2014 Other 49 36 9 4 2 0 0 85 6 220

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 32 11 6 4 0 0 79 10 347
2017 Scientific and Professional 30 37 17 8 6 1 0 68 14 1238
2017 Administration and Foreign Services 33 34 17 9 6 1 0 68 15 11453
2017 Technical 28 29 18 15 8 2 0 58 24 131
2017 Administrative Support 40 31 15 8 5 1 0 72 13 1614
2017 Operational 24 46 9 0 21 0 0 70 21 10
2017 Other 56 27 9 3 4 1 1 84 7 309
2014 Executive 45 35 12 5 3 0 0 80 8 389
2014 Scientific and Professional 19 37 20 14 8 1 0 57 23 1250
2014 Administration and Foreign Services 21 36 19 14 9 1 0 57 23 11302
2014 Technical 6 23 19 33 18 0 1 29 52 126
2014 Administrative Support 24 35 19 10 9 1 0 61 20 1670
2014 Operational 29 11 18 5 36 0 0 41 42 16
2014 Other 57 28 10 5 1 0 0 85 6 222

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 33 11 6 3 0 0 80 9 350
2017 Scientific and Professional 30 40 16 8 5 0 0 70 13 1241
2017 Administration and Foreign Services 32 37 16 9 6 0 0 70 15 11453
2017 Technical 27 33 17 14 8 2 0 61 22 131
2017 Administrative Support 38 35 14 7 4 1 0 74 12 1614
2017 Operational 43 36 0 0 21 0 0 79 21 10
2017 Other 54 29 10 3 3 1 0 84 6 310
2014 Executive 49 32 10 6 3 0 0 82 9 389
2014 Scientific and Professional 19 40 20 14 7 0 0 59 21 1250
2014 Administration and Foreign Services 21 38 19 13 8 0 0 59 22 11300
2014 Technical 5 25 13 36 21 0 0 30 57 126
2014 Administrative Support 23 37 19 11 8 1 0 61 20 1667
2014 Operational 29 22 7 17 24 0 0 52 42 16
2014 Other 56 26 13 5 1 0 0 81 6 222

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 22 17 11 8 2 1 62 20 351
2017 Scientific and Professional 24 26 21 14 9 7 0 53 24 1239
2017 Administration and Foreign Services 26 25 20 13 11 5 0 54 25 11459
2017 Technical 28 21 20 14 10 8 0 53 25 132
2017 Administrative Support 31 23 19 11 8 7 0 59 20 1614
2017 Operational 12 50 27 0 11 0 0 62 11 10
2017 Other 35 21 16 13 7 6 3 61 21 310
2014 Executive 35 22 19 15 6 2 1 59 22 388
2014 Scientific and Professional 17 23 21 19 12 6 1 44 33 1250
2014 Administration and Foreign Services 20 25 20 16 13 5 0 47 31 11296
2014 Technical 10 17 22 25 22 2 1 28 49 126
2014 Administrative Support 24 26 18 13 13 5 0 53 27 1668
2014 Operational 6 29 17 0 24 11 13 46 31 16
2014 Other 33 19 20 13 4 9 2 58 19 222
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 29 6 5 3 1 1 85 9 350
2017 Scientific and Professional 46 32 10 5 3 3 1 81 9 1242
2017 Administration and Foreign Services 46 32 10 6 4 2 1 80 9 11459
2017 Technical 30 36 13 10 7 2 1 69 18 133
2017 Administrative Support 46 30 12 5 3 2 1 78 9 1618
2017 Operational 52 27 0 11 11 0 0 79 21 10
2017 Other 58 27 7 4 1 2 1 88 5 311
2014 Executive 57 28 8 4 2 1 0 87 5 389
2014 Scientific and Professional 43 32 12 5 4 3 0 78 10 1250
2014 Administration and Foreign Services 41 32 13 7 4 2 0 75 11 11302
2014 Technical 26 31 17 16 9 1 1 58 25 126
2014 Administrative Support 38 34 13 6 5 4 1 75 12 1670
2014 Operational 41 12 18 0 18 12 0 60 20 16
2014 Other 63 23 9 1 0 3 0 89 1 222

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 33 5 6 5 0 0 84 11 350
2017 Scientific and Professional 45 33 10 9 4 1 0 78 12 1242
2017 Administration and Foreign Services 44 35 9 7 4 1 0 80 11 11454
2017 Technical 30 41 8 13 5 3 0 73 19 133
2017 Administrative Support 44 33 12 6 4 1 0 78 10 1610
2017 Operational 52 19 8 0 21 0 0 71 21 10
2017 Other 56 28 9 4 1 1 1 85 5 311
2014 Executive 57 31 4 4 3 1 0 89 7 389
2014 Scientific and Professional 41 35 9 8 6 1 0 77 13 1250
2014 Administration and Foreign Services 39 36 11 9 5 1 0 76 13 11300
2014 Technical 27 40 10 17 7 0 0 67 24 126
2014 Administrative Support 35 36 12 9 6 1 0 73 14 1667
2014 Operational 41 23 12 6 18 0 0 64 24 16
2014 Other 59 27 8 4 2 1 0 86 5 222

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 30 5 7 3 0 0 85 11 349
2017 Scientific and Professional 49 29 10 7 4 1 0 79 11 1237
2017 Administration and Foreign Services 51 28 10 6 5 0 0 80 11 11440
2017 Technical 45 28 10 7 7 2 0 75 15 133
2017 Administrative Support 52 27 10 6 4 1 0 80 10 1614
2017 Operational 52 9 18 0 21 0 0 61 21 10
2017 Other 62 21 10 3 2 0 1 84 5 310
2014 Executive 58 29 5 4 3 1 0 88 7 388
2014 Scientific and Professional 43 32 11 6 6 1 0 76 13 1246
2014 Administration and Foreign Services 45 31 12 7 5 0 0 76 12 11296
2014 Technical 26 35 13 13 12 1 0 62 25 126
2014 Administrative Support 41 34 12 6 6 0 0 76 12 1667
2014 Operational 41 18 12 12 18 0 0 58 30 16
2014 Other 66 22 6 5 1 0 0 88 6 222

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 36 9 7 6 1 1 78 13 351
2017 Scientific and Professional 29 32 14 10 5 11 0 68 16 1243
2017 Administration and Foreign Services 29 31 15 8 6 10 0 68 15 11463
2017 Technical 13 28 22 12 11 14 0 48 27 133
2017 Administrative Support 35 29 14 6 6 10 1 72 13 1619
2017 Operational 33 30 8 0 21 9 0 68 23 10
2017 Other 53 22 6 4 1 13 2 88 5 310
2014 Executive 44 40 5 7 3 1 0 85 10 389
2014 Scientific and Professional 21 35 17 10 6 12 0 63 18 1249
2014 Administration and Foreign Services 22 32 18 9 7 11 0 61 18 11297
2014 Technical 12 23 17 18 21 8 1 39 43 126
2014 Administrative Support 25 32 17 8 7 10 0 64 17 1667
2014 Operational 35 24 6 7 23 6 0 62 32 16
2014 Other 53 21 6 3 1 15 1 88 5 222

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 38 7 10 4 0 1 79 14 350
2017 Scientific and Professional 26 34 17 12 7 4 0 63 19 1242
2017 Administration and Foreign Services 26 32 18 11 8 4 0 61 20 11462
2017 Technical 14 25 22 17 16 6 0 41 36 133
2017 Administrative Support 33 30 16 8 7 5 1 68 15 1617
2017 Operational 43 20 8 0 21 9 0 68 23 10
2017 Other 48 30 10 4 2 6 1 83 6 311
2014 Executive 46 37 7 6 4 0 0 83 10 388
2014 Scientific and Professional 17 34 21 15 9 3 0 53 25 1249
2014 Administration and Foreign Services 18 31 22 14 10 4 0 51 26 11301
2014 Technical 8 17 16 18 38 2 1 26 58 126
2014 Administrative Support 22 31 21 12 9 5 0 56 22 1666
2014 Operational 41 18 12 0 23 6 0 62 25 16
2014 Other 48 23 13 5 4 6 1 77 9 222

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 49 9 14 5 1 1 71 20 351
2017 Scientific and Professional 17 35 19 13 8 7 0 56 23 1239
2017 Administration and Foreign Services 18 29 20 14 9 9 0 53 25 11445
2017 Technical 10 22 19 21 20 8 0 34 45 133
2017 Administrative Support 28 26 20 9 6 11 0 60 17 1616
2017 Operational 31 20 8 0 21 21 0 64 27 10
2017 Other 41 26 12 7 1 12 1 77 10 308
2014 Executive 25 45 14 12 4 1 0 71 15 389
2014 Scientific and Professional 10 31 23 19 10 7 0 43 32 1248
2014 Administration and Foreign Services 13 26 24 18 11 8 0 42 32 11295
2014 Technical 6 10 17 21 41 4 1 17 66 126
2014 Administrative Support 16 28 22 13 11 9 0 49 26 1666
2014 Operational 29 17 18 6 23 6 0 50 32 16
2014 Other 38 27 7 8 4 14 1 77 15 222

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 35 11 10 5 1 1 73 15 350
2017 Scientific and Professional 19 28 16 15 13 8 0 52 31 1242
2017 Administration and Foreign Services 21 27 18 14 12 8 0 53 28 11463
2017 Technical 13 25 18 16 21 6 0 41 39 133
2017 Administrative Support 29 26 16 9 9 10 0 61 20 1615
2017 Operational 12 39 8 0 21 21 0 64 27 10
2017 Other 42 25 12 8 5 8 0 73 13 311
2014 Executive 38 36 11 9 4 1 0 75 14 389
2014 Scientific and Professional 11 25 20 19 16 8 0 40 38 1249
2014 Administration and Foreign Services 15 25 20 16 16 9 0 43 35 11293
2014 Technical 6 13 16 15 44 6 1 20 63 126
2014 Administrative Support 19 25 20 13 13 10 0 48 29 1668
2014 Operational 35 17 6 7 30 6 0 56 38 16
2014 Other 43 24 12 7 5 9 0 74 13 222

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 46 11 12 6 0 1 71 18 350
2017 Scientific and Professional 16 34 18 17 10 4 0 52 29 1240
2017 Administration and Foreign Services 19 34 17 15 10 5 0 55 26 11449
2017 Technical 12 23 24 18 16 6 0 38 36 133
2017 Administrative Support 29 32 16 10 7 6 0 65 18 1611
2017 Operational 12 50 8 0 21 9 0 68 23 10
2017 Other 35 35 10 8 3 8 1 77 12 310
2014 Executive 27 49 9 11 3 0 0 77 14 389
2014 Scientific and Professional 9 30 18 25 14 4 0 41 40 1248
2014 Administration and Foreign Services 13 31 19 19 13 4 0 46 34 11291
2014 Technical 6 14 17 21 39 2 1 20 62 126
2014 Administrative Support 17 32 19 16 12 5 0 52 29 1667
2014 Operational 35 17 11 7 30 0 0 52 36 16
2014 Other 40 29 13 6 5 6 0 74 12 222
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 45 8 8 4 0 0 80 12 351
2017 Scientific and Professional 28 38 14 13 7 0 0 66 20 1242
2017 Administration and Foreign Services 24 36 17 14 10 0 0 60 24 11461
2017 Technical 19 30 23 15 12 1 1 50 27 133
2017 Administrative Support 25 34 18 13 9 0 0 60 22 1613
2017 Operational 44 18 8 19 11 0 0 62 30 10
2017 Other 42 34 12 5 6 0 1 77 11 311
2014 Executive 34 44 10 8 4 0 0 78 12 389
2014 Scientific and Professional 19 39 17 14 10 0 0 59 24 1249
2014 Administration and Foreign Services 19 35 19 16 12 0 0 53 28 11298
2014 Technical 12 29 23 20 16 0 0 41 36 126
2014 Administrative Support 17 35 20 16 12 0 0 52 28 1670
2014 Operational 11 29 6 17 31 0 6 43 51 16
2014 Other 42 31 17 7 3 0 0 73 10 222

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 48 5 5 4 0 0 86 9 351
2017 Scientific and Professional 29 44 10 12 5 0 0 73 17 1242
2017 Administration and Foreign Services 31 44 12 9 4 0 0 76 13 11457
2017 Technical 30 41 13 11 5 0 0 71 16 132
2017 Administrative Support 41 41 9 6 3 0 0 82 8 1615
2017 Operational 12 67 0 0 21 0 0 79 21 10
2017 Other 38 36 12 11 2 0 1 74 14 311

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 48 9 11 3 2 1 76 15 350
2017 Scientific and Professional 10 19 17 15 11 24 4 41 36 1243
2017 Administration and Foreign Services 11 21 18 17 12 19 2 41 37 11460
2017 Technical 4 16 21 19 23 17 0 23 51 133
2017 Administrative Support 12 20 18 16 12 21 2 41 36 1612
2017 Operational 24 29 18 9 21 0 0 52 30 10
2017 Other 19 15 11 8 6 33 7 58 23 311
2014 Executive 25 47 13 9 2 2 1 74 12 389
2014 Scientific and Professional 8 19 18 17 14 20 4 36 40 1250
2014 Administration and Foreign Services 9 20 20 18 16 15 2 35 41 11301
2014 Technical 2 11 23 24 28 11 1 15 59 126
2014 Administrative Support 8 19 21 17 18 15 2 32 43 1669
2014 Operational 0 11 42 0 30 12 6 14 36 16
2014 Other 25 14 11 9 5 32 5 61 22 222

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 37 8 10 3 0 1 80 13 350
2017 Scientific and Professional 37 35 11 10 5 1 1 73 15 1241
2017 Administration and Foreign Services 37 37 11 8 5 1 0 76 13 11462
2017 Technical 31 37 15 9 7 1 1 69 16 133
2017 Administrative Support 39 33 14 7 5 1 1 74 12 1616
2017 Operational 52 17 10 0 21 0 0 69 21 10
2017 Other 48 30 8 5 5 0 2 81 11 309
2014 Executive 39 43 6 8 4 0 0 82 12 389
2014 Scientific and Professional 35 39 11 8 7 1 0 74 15 1250
2014 Administration and Foreign Services 34 37 13 9 6 0 0 72 15 11301
2014 Technical 24 33 22 13 9 0 0 57 21 126
2014 Administrative Support 31 36 16 9 7 1 1 68 16 1670
2014 Operational 35 40 12 0 13 0 0 76 13 16
2014 Other 49 33 7 6 4 1 0 83 10 222

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 46 7 8 2 1 3 82 11 336
2017 Scientific and Professional 25 38 11 9 7 5 6 70 17 206
2017 Administration and Foreign Services 25 40 13 12 4 2 4 69 17 1826
2014 Executive 40 44 5 4 3 2 2 87 7 379
2014 Scientific and Professional 21 33 17 9 8 3 9 61 19 230
2014 Administration and Foreign Services 24 38 14 11 6 2 4 67 18 1876

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 37 5 5 1 0 0 88 6 350
2017 Scientific and Professional 36 37 10 10 4 2 1 75 15 1242
2017 Administration and Foreign Services 27 37 13 14 7 2 1 65 21 11449
2017 Technical 21 33 16 15 14 1 0 55 29 133
2017 Administrative Support 27 33 15 14 7 3 1 62 22 1612
2017 Operational 20 39 12 9 21 0 0 58 30 10
2017 Other 49 28 6 9 3 2 4 81 13 311
2014 Executive 46 43 4 6 1 0 0 89 6 389
2014 Scientific and Professional 32 39 11 10 5 2 1 73 15 1250
2014 Administration and Foreign Services 21 40 14 15 7 2 1 63 23 11305
2014 Technical 11 44 18 23 2 1 2 56 26 126
2014 Administrative Support 18 38 17 16 8 3 1 58 25 1669
2014 Operational 11 48 12 5 18 0 6 63 25 16
2014 Other 46 30 11 6 1 4 2 82 7 222

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 29 4 5 2 0 0 89 7 351
2017 Scientific and Professional 32 27 10 10 7 13 1 68 20 1242
2017 Administration and Foreign Services 21 27 16 13 11 11 1 55 27 11458
2017 Technical 14 27 18 14 16 11 1 46 34 133
2017 Administrative Support 20 22 18 13 12 13 1 49 30 1613
2017 Operational 21 22 20 8 30 0 0 43 38 10
2017 Other 35 20 8 5 1 26 4 80 8 311
2014 Executive 63 28 5 3 1 1 0 92 3 389
2014 Scientific and Professional 28 26 14 9 7 14 1 64 19 1250
2014 Administration and Foreign Services 19 27 17 14 11 10 1 52 28 11304
2014 Technical 6 30 20 15 13 14 2 44 33 126
2014 Administrative Support 14 24 20 14 15 11 1 44 34 1668
2014 Operational 11 28 37 6 12 0 6 41 19 16
2014 Other 40 16 9 4 2 25 3 78 9 222

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 41 7 6 1 0 1 85 8 351
2017 Scientific and Professional 24 42 14 14 6 0 1 66 20 1243
2017 Administration and Foreign Services 26 43 11 14 6 0 0 69 20 11462
2017 Technical 12 43 15 18 13 0 0 55 31 133
2017 Administrative Support 34 40 9 13 5 0 0 73 17 1612
2017 Operational 0 62 8 11 19 0 0 62 30 10
2017 Other 42 31 13 11 3 0 0 73 14 309
2014 Executive 47 38 8 6 1 0 0 85 7 389
2014 Scientific and Professional 21 41 16 15 6 0 1 63 21 1248
2014 Administration and Foreign Services 22 42 12 15 8 0 0 65 23 11297
2014 Technical 11 35 10 29 14 0 0 46 43 125
2014 Administrative Support 26 41 12 14 7 0 0 67 21 1668
2014 Operational 18 32 7 12 25 7 0 53 39 15
2014 Other 42 36 11 6 3 0 2 80 9 222

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 27 5 4 1 0 0 90 5 350
2017 Scientific and Professional 41 41 8 6 3 0 0 82 10 1240
2017 Administration and Foreign Services 34 40 13 8 5 0 0 74 13 11456
2017 Technical 51 37 6 3 2 0 1 89 5 133
2017 Administrative Support 32 33 20 8 6 0 0 66 15 1617
2017 Operational 29 61 0 0 11 0 0 89 11 10
2017 Other 27 39 18 10 4 0 1 67 15 311
2014 Executive 59 31 5 3 1 0 0 90 5 389
2014 Scientific and Professional 34 44 9 9 4 0 0 78 13 1250
2014 Administration and Foreign Services 31 40 14 9 6 0 0 71 15 11307
2014 Technical 48 33 9 7 4 0 0 80 11 126
2014 Administrative Support 23 38 19 10 9 0 1 62 19 1669
2014 Operational 36 30 18 16 0 0 0 66 16 16
2014 Other 37 37 12 10 3 0 1 75 13 222

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 26 2 3 1 0 0 95 4 350
2017 Scientific and Professional 48 38 6 6 3 0 0 85 9 1240
2017 Administration and Foreign Services 42 40 9 7 3 0 0 81 10 11451
2017 Technical 56 35 4 3 2 0 0 91 5 133
2017 Administrative Support 37 34 13 10 7 0 0 71 17 1617
2017 Operational 45 44 0 0 11 0 0 89 11 10
2017 Other 40 35 12 9 4 0 1 75 13 311
2014 Executive 67 26 4 2 1 0 0 93 3 389
2014 Scientific and Professional 42 42 7 6 3 0 0 84 9 1248
2014 Administration and Foreign Services 38 40 10 7 5 0 0 78 12 11295
2014 Technical 52 32 8 4 4 0 0 84 8 125
2014 Administrative Support 30 37 13 11 9 0 0 67 20 1669
2014 Operational 29 47 11 6 7 0 0 76 13 16
2014 Other 46 35 8 9 3 0 0 81 12 222

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 42 9 9 3 1 0 78 12 350
2017 Scientific and Professional 21 34 18 14 8 4 0 58 23 1240
2017 Administration and Foreign Services 23 35 16 13 10 3 0 59 24 11449
2017 Technical 17 33 19 17 11 4 0 51 29 133
2017 Administrative Support 28 29 18 10 9 6 1 61 20 1616
2017 Operational 21 43 0 16 21 0 0 63 37 10
2017 Other 41 32 9 7 3 6 2 79 11 308
2014 Executive 33 45 9 9 2 1 0 78 12 389
2014 Scientific and Professional 15 32 19 18 11 3 1 49 31 1249
2014 Administration and Foreign Services 17 33 18 16 13 3 0 51 30 11304
2014 Technical 13 18 19 27 20 3 0 32 48 126
2014 Administrative Support 20 29 19 14 14 5 1 52 29 1668
2014 Operational 18 34 6 12 18 12 0 59 35 16
2014 Other 34 29 10 7 4 10 7 75 13 222

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 30 9 6 9 1 3 75 16 351
2017 Scientific and Professional 22 29 13 14 15 5 2 55 32 1239
2017 Administration and Foreign Services 20 28 15 16 17 3 2 50 34 11450
2017 Technical 10 33 14 18 17 6 2 47 38 133
2017 Administrative Support 23 25 16 14 15 5 3 52 31 1615
2017 Operational 31 9 8 32 21 0 0 39 53 10
2017 Other 33 27 12 7 5 7 9 71 15 309
2014 Executive 45 28 7 10 7 2 2 75 17 388
2014 Scientific and Professional 12 27 15 18 21 3 3 41 42 1248
2014 Administration and Foreign Services 13 23 16 19 24 3 2 38 45 11304
2014 Technical 7 18 13 27 33 0 2 26 61 126
2014 Administrative Support 14 20 17 17 26 3 3 36 46 1668
2014 Operational 11 6 18 16 24 12 13 22 54 16
2014 Other 30 16 15 9 9 3 18 58 23 222

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 34 4 6 2 0 0 88 9 349
2017 Scientific and Professional 27 42 12 11 7 0 0 69 19 1236
2017 Administration and Foreign Services 24 36 15 14 9 0 0 61 24 11415
2017 Technical 24 36 14 16 9 1 0 61 25 133
2017 Administrative Support 23 35 18 14 8 1 1 60 22 1614
2017 Operational 32 31 17 0 21 0 0 62 21 10
2017 Other 30 33 15 15 4 1 3 65 20 310
2014 Executive 50 38 4 4 4 0 0 88 7 388
2014 Scientific and Professional 19 43 13 14 11 0 0 62 25 1250
2014 Administration and Foreign Services 16 36 16 17 14 0 1 52 31 11302
2014 Technical 10 25 10 27 28 0 1 35 55 126
2014 Administrative Support 15 36 20 17 12 0 1 51 29 1667
2014 Operational 18 29 17 6 30 0 0 47 36 16
2014 Other 31 35 15 9 7 0 2 68 17 222

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 38 3 6 3 0 0 88 9 349
2017 Scientific and Professional 31 35 14 11 8 0 0 67 19 1237
2017 Administration and Foreign Services 27 33 17 13 9 0 1 61 22 11422
2017 Technical 24 41 16 14 6 0 0 65 20 133
2017 Administrative Support 28 32 19 11 8 1 1 61 19 1615
2017 Operational 32 31 17 0 21 0 0 62 21 10
2017 Other 33 31 18 12 5 0 1 65 18 310
2014 Executive 51 34 6 5 3 0 0 85 9 389
2014 Scientific and Professional 25 35 17 12 10 0 0 60 23 1250
2014 Administration and Foreign Services 22 34 18 14 11 0 1 56 26 11304
2014 Technical 12 32 19 24 13 0 0 44 36 126
2014 Administrative Support 21 33 22 14 10 0 1 54 24 1667
2014 Operational 13 22 18 0 42 6 0 37 44 16
2014 Other 35 36 13 10 3 1 1 73 14 222

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 36 5 9 3 0 0 84 11 349
2017 Scientific and Professional 29 40 14 10 5 1 2 70 16 1239
2017 Administration and Foreign Services 30 40 13 10 6 0 0 71 16 11428
2017 Technical 22 40 13 16 9 0 0 63 25 133
2017 Administrative Support 35 37 15 8 4 0 0 73 12 1613
2017 Operational 50 21 8 0 21 0 0 71 21 10
2017 Other 40 35 13 7 2 1 2 77 10 308
2014 Executive 48 35 7 7 2 0 1 84 9 388
2014 Scientific and Professional 23 42 15 12 6 0 1 66 19 1248
2014 Administration and Foreign Services 24 40 16 12 8 0 0 64 20 11299
2014 Technical 11 21 28 23 16 1 0 33 39 126
2014 Administrative Support 24 39 19 11 6 0 0 64 17 1668
2014 Operational 29 16 12 12 30 0 0 46 42 16
2014 Other 45 33 13 5 2 0 1 80 7 222

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 43 7 4 3 1 0 85 7 350
2017 Scientific and Professional 18 37 19 13 7 5 0 59 21 1241
2017 Administration and Foreign Services 18 34 21 13 8 6 1 55 22 11444
2017 Technical 12 36 21 14 12 6 0 51 27 133
2017 Administrative Support 21 30 22 10 7 9 1 56 20 1614
2017 Operational 24 39 16 0 21 0 0 63 21 10
2017 Other 30 31 19 7 2 7 3 68 10 309

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 35 8 12 8 0 0 73 20 350
2017 Scientific and Professional 40 37 8 9 6 0 0 78 14 1240
2017 Administration and Foreign Services 40 34 11 9 6 0 1 74 15 11452
2017 Technical 43 30 13 10 4 0 0 73 14 133
2017 Administrative Support 42 33 13 6 5 1 1 76 11 1617
2017 Operational 52 27 0 11 11 0 0 79 21 10
2017 Other 57 26 8 3 2 1 2 87 5 311
2014 Executive 37 40 10 10 3 0 0 78 13 387
2014 Scientific and Professional 35 36 11 10 8 0 0 71 18 1249
2014 Administration and Foreign Services 32 34 14 10 8 0 1 68 18 11298
2014 Technical 14 25 12 17 30 0 1 40 48 126
2014 Administrative Support 30 36 16 10 6 1 1 68 17 1667
2014 Operational 37 28 11 6 18 0 0 65 24 16
2014 Other 57 22 8 5 2 1 4 83 8 222

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 7 6 6 13 0 62 35 50 349
2017 Scientific and Professional 27 22 12 13 12 4 11 57 29 1240
2017 Administration and Foreign Services 40 24 10 9 9 1 7 70 20 11452
2017 Technical 37 28 6 16 9 2 1 67 27 132
2017 Administrative Support 41 20 11 5 7 4 13 73 14 1614
2017 Operational 10 37 12 11 0 0 30 68 15 10
2017 Other 28 13 13 8 8 2 28 59 23 311
2014 Executive 5 5 5 7 11 0 66 31 54 389
2014 Scientific and Professional 19 24 13 14 15 2 12 50 34 1249
2014 Administration and Foreign Services 35 24 10 11 13 1 6 64 25 11297
2014 Technical 29 28 11 11 13 2 6 62 26 126
2014 Administrative Support 38 23 11 7 10 2 9 68 19 1669
2014 Operational 11 24 13 17 12 6 17 46 38 16
2014 Other 29 14 10 7 4 5 31 66 18 221

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 27 24 26 13 0 1 37 39 351
2017 Scientific and Professional 36 38 15 6 3 0 2 75 9 1243
2017 Administration and Foreign Services 42 32 14 6 3 0 3 76 9 11468
2017 Technical 21 39 19 13 4 1 3 63 18 133
2017 Administrative Support 54 28 11 3 2 1 2 84 5 1614
2017 Operational 27 40 0 22 11 0 0 67 33 10
2017 Other 68 22 4 2 0 0 3 93 2 311
2014 Executive 14 31 20 22 11 0 2 45 34 389
2014 Scientific and Professional 37 37 17 5 2 0 1 75 8 1249
2014 Administration and Foreign Services 41 31 16 6 4 0 2 74 10 11306
2014 Technical 23 35 27 8 7 0 0 58 15 126
2014 Administrative Support 50 30 12 4 3 0 1 81 7 1669
2014 Operational 22 43 23 0 6 0 6 70 6 16
2014 Other 62 27 7 1 1 0 1 90 3 221

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 28 8 5 5 2 17 77 13 351
2017 Scientific and Professional 45 24 8 7 6 6 5 77 14 1239
2017 Administration and Foreign Services 46 21 7 5 8 3 10 78 14 11447
2017 Technical 45 30 7 7 5 4 3 81 12 133
2017 Administrative Support 48 21 7 4 4 6 10 82 10 1614
2017 Operational 32 19 18 11 0 0 21 64 13 10
2017 Other 56 17 5 4 2 3 14 87 7 311
2014 Executive 35 20 9 6 4 2 24 75 14 389
2014 Scientific and Professional 41 25 8 7 8 6 6 74 17 1248
2014 Administration and Foreign Services 41 23 8 6 9 3 10 74 17 11300
2014 Technical 28 19 7 12 32 2 1 48 45 126
2014 Administrative Support 43 25 9 5 7 3 8 76 13 1668
2014 Operational 23 24 18 0 24 6 6 53 27 16
2014 Other 62 16 4 1 3 4 10 91 5 222

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 47 27 26 351
2017 Scientific and Professional 33 31 36 1242
2017 Administration and Foreign Services 28 37 35 11465
2017 Technical 16 44 40 133
2017 Administrative Support 24 40 36 1616
2017 Operational 42 28 29 10
2017 Other 40 27 33 310
2014 Executive 44 29 27 389
2014 Scientific and Professional 39 28 33 1250
2014 Administration and Foreign Services 28 36 36 11303
2014 Technical 36 22 41 126
2014 Administrative Support 27 37 36 1669
2014 Operational 45 24 31 16
2014 Other 33 31 36 222

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 21 28 42 3 1 5 165
2017 Scientific and Professional 10 29 43 6 4 9 425
2017 Administration and Foreign Services 16 37 32 6 3 6 3231
2017 Technical 35 5 35 14 5 6 20
2017 Administrative Support 16 32 31 4 10 6 388
2017 Other 1 5 10 1 77 6 121
2014 Executive 22 30 41 4 9999 3 172
2014 Scientific and Professional 8 28 46 8 9999 9 497
2014 Administration and Foreign Services 17 32 35 8 9999 8 3188
2014 Technical 28 5 41 19 9999 6 46
2014 Administrative Support 18 29 33 9 9999 11 448
2014 Other 1 11 25 16 9999 46 72
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 27 3 2 1 0 0 95 3 351
2017 Scientific and Professional 42 41 8 6 3 0 0 83 8 1241
2017 Administration and Foreign Services 40 42 10 5 3 0 0 82 8 11444
2017 Technical 34 47 11 5 2 0 0 82 7 133
2017 Administrative Support 49 37 8 3 2 1 0 87 5 1613
2017 Operational 40 39 11 11 0 0 0 79 11 10
2017 Other 46 37 8 6 2 0 1 84 8 310
2014 Executive 70 25 3 1 1 0 0 95 2 389
2014 Scientific and Professional 35 43 12 7 3 0 0 78 9 1248
2014 Administration and Foreign Services 36 43 12 5 3 1 0 79 9 11299
2014 Technical 25 36 22 9 8 0 1 61 17 126
2014 Administrative Support 38 42 12 4 3 0 0 80 8 1669
2014 Operational 30 47 6 0 18 0 0 76 18 16
2014 Other 46 32 14 5 2 1 0 79 7 222

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 46 9 8 1 0 0 81 9 350
2017 Scientific and Professional 24 45 16 10 3 1 0 71 13 1241
2017 Administration and Foreign Services 26 44 17 8 4 1 0 71 12 11452
2017 Technical 23 41 22 8 5 2 0 65 13 132
2017 Administrative Support 33 42 14 5 3 2 0 77 8 1615
2017 Operational 21 50 0 8 21 0 0 71 29 10
2017 Other 43 38 10 4 2 3 1 83 6 311
2014 Executive 43 45 6 4 1 0 0 89 5 389
2014 Scientific and Professional 20 44 20 10 5 1 0 65 15 1249
2014 Administration and Foreign Services 22 44 19 9 5 2 0 67 14 11301
2014 Technical 10 28 25 20 18 0 0 37 38 126
2014 Administrative Support 25 41 19 7 5 3 0 68 12 1667
2014 Operational 46 24 6 6 12 6 0 74 19 16
2014 Other 42 34 13 7 2 2 0 78 9 222

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 25 47 15 4 0 0 19 35 350
2017 Scientific and Professional 9 24 38 17 7 1 3 26 34 1240
2017 Administration and Foreign Services 11 23 34 17 9 1 4 28 36 11429
2017 Technical 12 25 32 20 8 2 1 29 38 133
2017 Administrative Support 8 17 30 21 15 2 7 39 28 1603
2017 Operational 11 24 35 21 10 0 0 31 34 10
2017 Other 3 11 29 25 22 3 8 52 16 310
2014 Executive 6 25 46 16 6 0 1 22 32 388
2014 Scientific and Professional 10 27 40 14 6 1 2 21 38 1246
2014 Administration and Foreign Services 13 29 34 14 6 1 2 21 44 11290
2014 Technical 24 32 32 7 4 0 1 11 56 125
2014 Administrative Support 10 27 35 16 8 1 3 25 39 1666
2014 Operational 12 12 47 23 6 0 0 29 24 16
2014 Other 6 13 23 29 18 2 9 53 22 220

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 14 33 26 19 0 2 45 22 351
2017 Scientific and Professional 6 15 29 27 16 3 4 46 22 1235
2017 Administration and Foreign Services 9 17 28 22 15 3 5 40 29 11398
2017 Technical 19 20 26 15 14 4 2 31 41 132
2017 Administrative Support 7 13 22 22 21 6 9 51 24 1590
2017 Operational 11 21 26 33 10 0 0 43 31 10
2017 Other 3 7 14 22 38 8 8 71 12 309
2014 Executive 4 20 36 27 12 0 1 39 25 388
2014 Scientific and Professional 10 19 33 23 10 2 3 35 30 1249
2014 Administration and Foreign Services 14 24 31 17 9 3 3 27 40 11277
2014 Technical 37 29 22 9 2 1 1 11 66 126
2014 Administrative Support 13 23 29 17 10 4 4 29 40 1661
2014 Operational 12 18 17 30 11 6 6 46 34 16
2014 Other 4 10 17 26 28 5 10 63 16 222

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 30 33 12 6 0 0 19 48 349
2017 Scientific and Professional 17 26 28 13 9 2 5 24 46 1238
2017 Administration and Foreign Services 15 22 28 15 10 3 7 28 41 11411
2017 Technical 24 22 28 15 6 3 1 23 48 133
2017 Administrative Support 8 11 21 20 20 6 14 51 23 1591
2017 Operational 0 11 20 37 22 0 11 66 12 10
2017 Other 10 13 21 17 21 7 10 46 28 310
2014 Executive 19 32 29 13 6 0 1 19 52 387
2014 Scientific and Professional 21 29 27 12 6 2 4 19 52 1247
2014 Administration and Foreign Services 20 26 27 13 7 2 5 21 50 11279
2014 Technical 40 24 25 10 2 0 0 12 64 126
2014 Administrative Support 10 19 27 19 12 5 9 35 33 1664
2014 Operational 19 18 11 36 6 6 6 47 41 16
2014 Other 8 15 26 19 17 3 12 42 27 220

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 35 38 9 3 0 0 12 50 350
2017 Scientific and Professional 14 21 32 20 9 1 3 30 36 1235
2017 Administration and Foreign Services 10 16 30 22 13 2 7 39 28 11369
2017 Technical 10 16 31 19 19 3 2 40 27 133
2017 Administrative Support 4 8 18 29 25 3 12 64 15 1589
2017 Other 2 3 15 28 38 4 9 76 7 309
2014 Executive 12 31 39 14 4 0 1 17 43 386
2014 Scientific and Professional 10 23 35 20 9 1 3 30 34 1245
2014 Administration and Foreign Services 11 20 32 21 10 1 6 33 33 11257
2014 Technical 14 20 31 27 6 1 1 33 35 125
2014 Administrative Support 6 11 27 31 16 2 6 52 18 1658
2014 Operational 17 0 36 18 24 0 6 44 18 16
2014 Other 3 3 17 27 37 2 10 74 8 222

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 33 13 6 0 1 20 47 351
2017 Scientific and Professional 11 22 28 18 12 2 6 33 36 1240
2017 Administration and Foreign Services 14 20 27 17 13 2 7 33 37 11411
2017 Technical 19 23 27 16 9 4 3 27 44 133
2017 Administrative Support 7 11 23 21 24 3 11 53 20 1595
2017 Operational 0 41 20 9 19 0 12 31 46 10
2017 Other 4 7 15 25 36 3 11 70 13 310
2014 Executive 17 36 32 8 5 0 1 13 54 389
2014 Scientific and Professional 18 25 29 15 7 2 3 23 46 1247
2014 Administration and Foreign Services 22 26 26 13 8 1 4 22 51 11282
2014 Technical 38 36 16 6 2 1 1 8 76 126
2014 Administrative Support 15 20 28 17 12 2 5 32 38 1665
2014 Operational 16 6 24 37 11 0 6 51 23 16
2014 Other 5 9 14 21 34 3 13 66 17 222

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 24 37 18 8 0 1 27 36 351
2017 Scientific and Professional 9 18 28 22 15 3 6 40 30 1238
2017 Administration and Foreign Services 13 20 27 19 13 4 6 34 36 11418
2017 Technical 10 15 29 20 15 6 5 40 27 133
2017 Administrative Support 11 16 21 18 18 7 10 43 32 1600
2017 Other 5 8 14 16 33 12 12 65 18 308
2014 Executive 4 18 39 28 9 0 1 37 23 388
2014 Scientific and Professional 9 14 28 26 14 3 6 44 25 1247
2014 Administration and Foreign Services 12 18 26 23 12 4 6 38 33 11269
2014 Technical 23 30 22 15 4 2 3 20 56 126
2014 Administrative Support 13 21 24 20 12 4 6 35 38 1664
2014 Operational 6 18 36 17 13 6 6 34 26 16
2014 Other 6 9 12 18 29 15 12 63 20 221

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 31 36 7 3 0 1 9 54 351
2017 Scientific and Professional 16 26 31 12 8 3 4 21 46 1242
2017 Administration and Foreign Services 17 24 32 13 7 3 4 22 44 11418
2017 Technical 28 29 23 10 4 4 2 15 61 133
2017 Administrative Support 8 15 26 19 17 6 10 43 27 1599
2017 Operational 11 12 42 18 10 0 8 30 24 10
2017 Other 9 10 22 15 26 7 10 50 23 310
2014 Executive 16 33 37 10 3 0 1 12 50 387
2014 Scientific and Professional 18 30 30 12 4 3 3 17 51 1246
2014 Administration and Foreign Services 19 26 32 12 6 2 3 19 48 11282
2014 Technical 37 33 22 8 0 0 0 8 71 126
2014 Administrative Support 11 20 30 17 11 5 7 32 35 1662
2014 Operational 22 30 19 17 6 0 6 24 56 16
2014 Other 6 13 25 20 20 8 8 48 23 221

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 23 3 4 3 0 0 90 7 351
2017 Scientific and Professional 43 32 8 11 6 1 0 75 17 1241
2017 Administration and Foreign Services 46 31 8 8 6 1 0 78 14 11452
2017 Technical 31 25 9 17 17 2 0 57 34 133
2017 Administrative Support 42 30 11 9 6 2 0 73 15 1614
2017 Operational 40 39 0 0 21 0 0 79 21 10
2017 Other 58 26 6 5 2 1 1 86 7 311
2014 Executive 63 27 3 5 2 1 0 90 7 389
2014 Scientific and Professional 41 32 8 10 8 1 0 74 18 1249
2014 Administration and Foreign Services 44 30 9 9 6 1 0 75 16 11298
2014 Technical 26 34 13 16 10 2 0 61 26 125
2014 Administrative Support 36 31 12 10 8 2 0 69 19 1667
2014 Operational 39 13 6 11 25 7 0 55 39 16
2014 Other 61 22 7 4 3 3 1 86 7 222

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 30 3 4 2 0 0 91 6 350
2017 Scientific and Professional 47 36 7 7 4 0 0 83 10 1238
2017 Administration and Foreign Services 43 40 7 6 3 0 0 84 9 11450
2017 Technical 24 39 8 15 13 1 0 63 29 133
2017 Administrative Support 39 40 10 7 4 0 0 80 10 1612
2017 Operational 44 29 8 8 11 0 0 74 18 10
2017 Other 66 24 5 3 0 0 1 91 4 310
2014 Executive 61 34 2 2 1 0 0 95 3 389
2014 Scientific and Professional 43 39 7 8 3 0 0 82 11 1249
2014 Administration and Foreign Services 39 42 9 7 3 0 0 82 10 11299
2014 Technical 23 51 4 13 9 0 0 74 22 126
2014 Administrative Support 32 43 13 9 4 0 0 75 13 1668
2014 Operational 46 12 12 6 24 0 0 58 30 16
2014 Other 61 30 2 4 1 0 2 93 5 222

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 31 5 3 1 0 0 90 4 350
2017 Scientific and Professional 37 38 14 3 2 5 1 80 5 1239
2017 Administration and Foreign Services 40 36 13 3 3 4 1 80 6 11445
2017 Technical 35 26 23 4 5 6 1 65 10 130
2017 Administrative Support 44 31 13 3 3 4 1 79 7 1613
2017 Operational 43 22 26 0 0 9 0 71 0 10
2017 Other 50 29 12 3 1 4 2 84 4 310
2014 Executive 57 32 6 2 1 2 0 91 3 389
2014 Scientific and Professional 33 36 15 6 3 7 0 74 10 1247
2014 Administration and Foreign Services 39 35 14 3 3 5 1 79 7 11292
2014 Technical 27 36 22 6 2 6 0 68 9 126
2014 Administrative Support 38 35 15 4 3 4 1 77 7 1668
2014 Operational 57 12 6 6 19 0 0 69 25 16
2014 Other 53 23 8 2 1 11 2 87 4 222

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 33 5 5 1 0 0 89 6 350
2017 Scientific and Professional 32 46 11 6 3 3 0 80 9 1240
2017 Administration and Foreign Services 40 40 10 5 2 2 0 82 8 11441
2017 Technical 24 40 16 7 8 4 0 68 16 132
2017 Administrative Support 47 34 11 4 2 2 0 83 6 1613
2017 Operational 33 46 0 0 21 0 0 79 21 10
2017 Other 57 32 5 3 0 2 0 91 3 309
2014 Executive 57 31 7 4 1 1 0 88 5 389
2014 Scientific and Professional 30 38 15 9 4 4 0 71 13 1248
2014 Administration and Foreign Services 37 38 13 5 3 3 0 78 9 11301
2014 Technical 22 29 27 8 9 4 1 54 17 126
2014 Administrative Support 38 37 13 5 3 3 0 78 9 1668
2014 Operational 46 17 0 6 31 0 0 63 37 16
2014 Other 62 24 5 2 1 5 0 92 3 222

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 26 5 5 3 0 0 87 7 351
2017 Scientific and Professional 42 42 9 5 2 0 0 84 7 1241
2017 Administration and Foreign Services 46 39 8 5 3 0 0 84 8 11468
2017 Technical 32 45 7 9 6 1 0 78 15 132
2017 Administrative Support 50 34 10 3 2 0 0 84 6 1617
2017 Operational 44 34 0 0 21 0 0 79 21 10
2017 Other 72 22 3 1 1 0 0 95 2 310
2014 Executive 67 23 5 3 2 0 0 91 5 386
2014 Scientific and Professional 38 38 11 8 4 0 0 77 12 1248
2014 Administration and Foreign Services 41 39 11 6 3 0 0 80 9 11298
2014 Technical 17 39 21 15 7 1 1 57 23 126
2014 Administrative Support 41 38 11 5 4 1 0 80 9 1666
2014 Operational 46 17 12 0 24 0 0 63 24 16
2014 Other 74 19 4 2 1 0 0 94 3 222

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 41 5 6 3 0 1 85 9 350
2017 Scientific and Professional 26 30 14 10 8 7 6 64 21 1242
2017 Administration and Foreign Services 27 30 15 10 7 6 5 64 19 11456
2017 Technical 15 24 19 19 18 5 2 41 39 133
2017 Administrative Support 24 28 17 11 8 7 4 60 21 1616
2017 Operational 40 31 8 11 11 0 0 71 21 10
2017 Other 37 25 9 6 2 6 15 78 11 311
2014 Executive 46 42 5 3 2 1 1 90 5 389
2014 Scientific and Professional 26 31 15 10 9 6 4 62 21 1249
2014 Administration and Foreign Services 27 31 16 10 7 5 4 63 19 11303
2014 Technical 16 31 19 15 15 4 0 48 32 125
2014 Administrative Support 21 31 20 11 9 5 3 57 21 1666
2014 Operational 6 22 29 17 25 0 0 28 43 16
2014 Other 36 24 10 6 3 10 11 77 11 222

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 35 3 1 1 0 0 95 2 349
2017 Scientific and Professional 42 41 9 4 2 3 0 85 5 1242
2017 Administration and Foreign Services 37 44 10 4 2 3 0 84 6 11443
2017 Technical 39 42 8 6 2 3 0 84 8 132
2017 Administrative Support 42 40 10 4 1 3 0 85 5 1614
2017 Operational 22 70 8 0 0 0 0 92 0 10
2017 Other 50 33 8 1 1 5 1 89 2 309
2014 Executive 66 29 3 1 0 1 1 96 1 388
2014 Scientific and Professional 39 45 8 4 1 3 0 87 5 1249
2014 Administration and Foreign Services 38 43 9 4 2 3 0 84 6 11298
2014 Technical 41 32 14 6 5 2 0 74 11 126
2014 Administrative Support 37 44 10 3 2 4 0 84 5 1669
2014 Operational 41 29 12 5 12 0 0 71 17 16
2014 Other 48 37 4 2 0 7 1 93 3 222

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 29 4 3 1 0 0 91 5 349
2017 Scientific and Professional 32 37 13 9 5 4 1 72 15 1239
2017 Administration and Foreign Services 36 39 11 7 4 3 1 78 11 11446
2017 Technical 37 36 11 9 4 2 0 75 13 131
2017 Administrative Support 38 34 12 8 4 4 1 76 12 1614
2017 Operational 24 35 8 11 22 0 0 59 33 10
2017 Other 43 31 7 8 4 4 3 79 13 311
2014 Executive 69 27 2 2 1 0 0 96 2 388
2014 Scientific and Professional 34 39 10 9 4 3 1 76 14 1248
2014 Administration and Foreign Services 36 41 10 7 3 2 1 79 10 11302
2014 Technical 28 41 14 10 3 4 0 73 13 126
2014 Administrative Support 33 41 12 6 4 4 1 77 11 1670
2014 Operational 40 29 24 0 6 0 0 70 6 16
2014 Other 50 19 10 9 2 6 4 76 13 222

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 34 5 7 3 1 0 85 10 351
2017 Scientific and Professional 19 35 18 14 6 6 1 59 22 1243
2017 Administration and Foreign Services 24 36 19 11 5 4 1 64 17 11446
2017 Technical 21 40 23 7 5 3 0 64 13 131
2017 Administrative Support 23 33 19 9 5 8 2 63 16 1615
2017 Operational 24 19 26 9 22 0 0 43 31 10
2017 Other 29 27 17 10 3 10 4 65 16 310
2014 Executive 57 32 4 4 1 1 0 90 6 388
2014 Scientific and Professional 20 38 17 14 6 4 1 61 21 1249
2014 Administration and Foreign Services 26 37 18 9 5 4 1 66 15 11302
2014 Technical 21 42 18 12 4 2 0 65 16 126
2014 Administrative Support 23 36 19 9 5 7 1 64 15 1668
2014 Operational 22 19 35 12 6 6 0 43 19 16
2014 Other 29 22 18 11 4 11 5 61 18 222

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 22 11 13 8 4 17 59 27 349
2017 Scientific and Professional 14 21 18 14 15 15 4 43 35 1241
2017 Administration and Foreign Services 18 24 17 14 13 10 3 49 31 11442
2017 Technical 16 27 17 11 22 7 1 46 36 131
2017 Administrative Support 21 23 17 12 10 13 3 53 27 1614
2017 Operational 12 27 8 0 45 9 0 42 49 10
2017 Other 32 19 9 8 6 18 8 69 19 308
2014 Executive 29 23 9 11 7 4 16 65 23 388
2014 Scientific and Professional 10 19 19 17 17 15 3 35 42 1248
2014 Administration and Foreign Services 16 24 18 16 15 10 2 45 35 11302
2014 Technical 12 27 19 18 17 6 0 41 38 126
2014 Administrative Support 16 26 17 14 14 10 2 48 32 1670
2014 Operational 0 17 31 17 18 17 0 20 42 16
2014 Other 31 17 11 7 6 17 10 67 18 222

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 50 5 10 2 0 0 83 12 350
2017 Scientific and Professional 30 48 5 13 4 0 0 78 17 1243
2017 Administration and Foreign Services 37 47 4 9 3 0 0 84 12 11471
2017 Technical 18 46 5 20 10 0 0 64 31 133
2017 Administrative Support 49 40 4 6 2 0 0 89 8 1619
2017 Operational 31 48 0 11 11 0 0 79 21 10
2017 Other 52 37 3 6 1 0 0 90 7 310
2014 Executive 38 47 4 9 2 0 0 85 11 389
2014 Scientific and Professional 27 49 5 14 5 0 0 76 19 1250
2014 Administration and Foreign Services 32 49 5 10 4 0 0 81 14 11301
2014 Technical 7 46 7 23 17 0 0 53 40 125
2014 Administrative Support 37 47 5 8 3 0 0 84 11 1670
2014 Operational 35 17 17 24 6 0 0 52 30 16
2014 Other 55 35 3 5 2 0 0 90 6 222

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 35 3 7 1 0 0 89 8 350
2017 Scientific and Professional 33 35 7 15 10 0 0 67 25 1242
2017 Administration and Foreign Services 37 36 7 12 8 0 0 73 20 11467
2017 Technical 26 30 5 15 25 0 0 56 39 133
2017 Administrative Support 45 33 7 9 5 0 0 79 14 1616
2017 Operational 33 37 0 8 22 0 0 70 30 10
2017 Other 56 29 8 5 1 0 0 86 6 311
2014 Executive 59 28 5 7 1 0 0 87 8 388
2014 Scientific and Professional 34 36 8 14 8 0 0 70 22 1249
2014 Administration and Foreign Services 35 37 8 12 8 0 0 72 21 11296
2014 Technical 23 34 3 22 18 0 0 57 40 125
2014 Administrative Support 35 38 9 11 7 0 0 73 18 1667
2014 Operational 29 42 6 6 16 0 0 71 23 16
2014 Other 55 27 8 7 4 0 0 81 11 222

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 30 4 3 0 0 0 93 3 350
2017 Scientific and Professional 38 39 9 10 3 0 0 78 13 1241
2017 Administration and Foreign Services 43 38 8 7 3 0 0 81 10 11445
2017 Technical 42 37 7 10 5 0 0 78 14 133
2017 Administrative Support 45 36 10 7 3 0 0 81 9 1607
2017 Other 59 28 7 3 1 0 1 88 4 311
2014 Executive 66 27 4 2 1 0 0 93 3 389
2014 Scientific and Professional 37 40 10 9 4 1 0 77 13 1249
2014 Administration and Foreign Services 36 40 10 9 4 0 0 77 13 11295
2014 Technical 24 44 9 17 6 0 0 68 23 126
2014 Administrative Support 33 41 13 9 5 0 0 74 14 1663
2014 Operational 42 35 11 12 0 0 0 77 12 16
2014 Other 57 27 7 5 3 0 1 85 8 221

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 21 3 2 1 1 1 94 3 350
2017 Scientific and Professional 71 20 4 3 1 1 1 92 4 1239
2017 Administration and Foreign Services 72 21 3 2 1 0 1 94 3 11451
2017 Technical 67 23 5 2 0 1 2 92 2 133
2017 Administrative Support 77 18 3 1 1 0 0 96 2 1612
2017 Operational 54 34 0 12 0 0 0 88 12 10
2017 Other 82 13 3 1 0 0 1 96 1 310
2014 Executive 75 19 4 2 0 0 1 94 2 389
2014 Scientific and Professional 66 21 5 4 2 1 1 89 6 1249
2014 Administration and Foreign Services 69 23 3 2 1 0 1 93 4 11299
2014 Technical 53 29 7 9 1 1 2 84 10 125
2014 Administrative Support 69 23 4 2 1 0 1 93 3 1669
2014 Operational 77 12 0 0 6 0 6 94 6 16
2014 Other 82 12 3 0 2 0 0 95 3 222

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 20 5 6 2 0 0 87 8 351
2017 Scientific and Professional 65 18 4 7 5 0 1 83 12 1242
2017 Administration and Foreign Services 68 18 5 5 2 0 1 88 8 11459
2017 Technical 73 15 7 1 0 0 4 91 2 132
2017 Administrative Support 74 16 4 2 2 0 2 92 4 1615
2017 Operational 83 17 0 0 0 0 0 100 0 10
2017 Other 71 12 7 7 1 0 1 85 8 311
2014 Executive 68 19 5 6 3 0 1 87 8 388
2014 Scientific and Professional 64 16 5 7 6 0 2 82 13 1248
2014 Administration and Foreign Services 64 20 5 6 3 0 1 85 9 11294
2014 Technical 62 29 4 3 0 0 2 93 3 125
2014 Administrative Support 69 19 5 3 1 0 2 89 5 1667
2014 Operational 77 12 0 0 11 0 0 89 11 16
2014 Other 68 17 6 6 2 0 1 85 9 222

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 16 4 3 2 0 0 92 4 351
2017 Scientific and Professional 68 17 5 5 3 0 3 87 8 1240
2017 Administration and Foreign Services 70 14 5 4 3 0 4 88 7 11455
2017 Technical 73 13 5 1 1 1 7 93 2 133
2017 Administrative Support 70 13 5 2 2 1 6 90 4 1615
2017 Operational 61 31 8 0 0 0 0 92 0 10
2017 Other 66 14 6 4 2 1 7 87 6 310
2014 Executive 77 16 3 2 1 0 1 94 3 389
2014 Scientific and Professional 70 14 3 5 3 0 4 88 9 1249
2014 Administration and Foreign Services 70 15 5 4 3 0 4 88 7 11301
2014 Technical 78 14 2 2 0 0 4 97 2 125
2014 Administrative Support 71 16 5 2 1 0 5 92 3 1668
2014 Operational 70 6 6 6 6 0 7 82 12 16
2014 Other 72 13 3 4 2 1 5 91 6 222

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 83 10 3 2 1 0 1 94 3 348
2017 Scientific and Professional 79 12 3 2 2 0 3 93 4 1240
2017 Administration and Foreign Services 79 11 3 2 2 0 3 94 3 11454
2017 Technical 79 9 1 1 1 1 8 97 2 133
2017 Administrative Support 78 12 3 1 2 1 4 94 2 1614
2017 Operational 91 9 0 0 0 0 0 100 0 10
2017 Other 81 11 2 3 1 1 2 95 3 311
2014 Executive 81 13 3 1 2 0 1 95 3 389
2014 Scientific and Professional 77 12 3 2 2 0 3 92 5 1249
2014 Administration and Foreign Services 77 13 3 1 2 0 3 93 4 11298
2014 Technical 82 13 2 0 0 0 4 98 0 126
2014 Administrative Support 77 13 3 1 1 0 4 95 2 1668
2014 Operational 70 13 6 0 12 0 0 82 12 16
2014 Other 82 10 4 1 1 0 1 94 2 222

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 22 5 4 2 0 1 89 7 351
2017 Scientific and Professional 58 23 6 6 2 2 4 85 8 1240
2017 Administration and Foreign Services 61 19 7 4 2 2 6 86 6 11464
2017 Technical 66 11 5 6 1 1 10 86 8 133
2017 Administrative Support 63 17 6 2 1 2 9 90 3 1612
2017 Operational 75 17 8 0 0 0 0 92 0 10
2017 Other 60 16 8 3 1 3 9 86 4 310
2014 Executive 65 21 7 5 1 0 1 87 6 388
2014 Scientific and Professional 56 22 9 6 3 1 4 81 9 1249
2014 Administration and Foreign Services 59 20 8 4 3 1 5 84 7 11299
2014 Technical 63 18 5 4 5 0 6 86 9 126
2014 Administrative Support 64 19 7 2 1 2 6 90 3 1669
2014 Operational 70 13 7 0 0 0 11 93 0 16
2014 Other 61 16 5 2 2 5 10 90 4 222

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 14 2 2 0 1 2 96 2 349
2017 Scientific and Professional 68 17 6 1 1 4 3 91 3 1242
2017 Administration and Foreign Services 69 18 4 2 1 2 3 92 4 11456
2017 Technical 67 14 10 1 1 2 6 87 2 133
2017 Administrative Support 71 15 5 1 1 3 4 92 3 1615
2017 Operational 75 17 8 0 0 0 0 92 0 10
2017 Other 76 13 5 1 0 4 2 94 1 310
2014 Executive 77 18 2 0 0 0 2 98 0 388
2014 Scientific and Professional 64 20 5 2 1 3 4 91 4 1249
2014 Administration and Foreign Services 67 20 5 2 1 2 2 91 4 11299
2014 Technical 66 21 5 2 2 2 2 91 4 126
2014 Administrative Support 69 18 4 1 1 3 3 93 2 1669
2014 Operational 76 6 7 0 0 0 11 93 0 16
2014 Other 76 13 3 0 0 4 3 95 1 222

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 15 85 350
2017 Scientific and Professional 19 81 1239
2017 Administration and Foreign Services 16 84 11456
2017 Technical 28 72 133
2017 Administrative Support 17 83 1616
2017 Other 8 92 310
2014 Executive 11 89 387
2014 Scientific and Professional 18 82 1248
2014 Administration and Foreign Services 17 83 11290
2014 Technical 21 79 126
2014 Administrative Support 19 81 1665
2014 Other 6 94 222

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 29 54
2017 Scientific and Professional 47 230
2017 Administration and Foreign Services 50 1878
2017 Technical 63 37
2017 Administrative Support 60 274
2017 Other 60 27
2014 Executive 24 42
2014 Scientific and Professional 41 232
2014 Administration and Foreign Services 49 1854
2014 Technical 59 27
2014 Administrative Support 61 307
2014 Other 56 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 72 54
2017 Scientific and Professional 64 230
2017 Administration and Foreign Services 60 1878
2017 Technical 73 37
2017 Administrative Support 57 274
2017 Other 35 27
2014 Executive 62 42
2014 Scientific and Professional 72 232
2014 Administration and Foreign Services 61 1854
2014 Technical 63 27
2014 Administrative Support 57 307
2014 Other 52 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 31 54
2017 Scientific and Professional 5 230
2017 Administration and Foreign Services 6 1878
2017 Technical 0 37
2017 Administrative Support 2 274
2017 Other 0 27
2014 Executive 19 42
2014 Scientific and Professional 6 232
2014 Administration and Foreign Services 6 1854
2014 Administrative Support 2 307
2014 Other 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Scientific and Professional 0 230
2017 Technical 0 37
2017 Administrative Support 0 274
2017 Other 0 27
2014 Executive 0 42
2014 Scientific and Professional 0 232
2014 Administration and Foreign Services 0 1854
2014 Technical 0 27
2014 Administrative Support 0 307
2014 Other 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Scientific and Professional 5 230
2017 Administration and Foreign Services 3 1878
2017 Administrative Support 5 274
2014 Executive 0 42
2014 Scientific and Professional 5 232
2014 Administration and Foreign Services 3 1854
2014 Administrative Support 3 307
2014 Other 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Scientific and Professional 9 230
2017 Administration and Foreign Services 17 1878
2017 Administrative Support 7 274
2017 Other 27 27
2014 Executive 0 42
2014 Scientific and Professional 8 232
2014 Administration and Foreign Services 15 1854
2014 Technical 19 27
2014 Administrative Support 9 307

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 2 230
2017 Administration and Foreign Services 3 1878
2017 Technical 0 37
2017 Administrative Support 5 274
2017 Other 0 27
2014 Administration and Foreign Services 4 1854
2014 Technical 0 27
2014 Administrative Support 5 307
2014 Other 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Executive 52 54
2017 Scientific and Professional 44 230
2017 Administration and Foreign Services 42 1878
2017 Technical 40 37
2017 Administrative Support 40 274
2017 Other 30 27
2014 Executive 60 42
2014 Scientific and Professional 35 232
2014 Administration and Foreign Services 41 1855
2014 Technical 44 27
2014 Administrative Support 40 308

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Executive 41 54
2017 Scientific and Professional 39 230
2017 Administration and Foreign Services 40 1878
2017 Technical 51 37
2017 Administrative Support 36 274
2017 Other 27 27
2014 Executive 57 42
2014 Scientific and Professional 47 232
2014 Administration and Foreign Services 39 1855
2014 Technical 37 27
2014 Administrative Support 37 308

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 43 54
2017 Scientific and Professional 40 230
2017 Administration and Foreign Services 44 1878
2017 Technical 56 37
2017 Administrative Support 37 274
2017 Other 30 27
2014 Executive 19 42
2014 Scientific and Professional 51 232
2014 Administration and Foreign Services 39 1855
2014 Technical 33 27
2014 Administrative Support 41 308

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 41 54
2017 Scientific and Professional 36 230
2017 Administration and Foreign Services 41 1878
2017 Technical 36 37
2017 Administrative Support 43 274
2017 Other 24 27
2014 Executive 43 42
2014 Scientific and Professional 39 232
2014 Administration and Foreign Services 40 1855
2014 Technical 30 27
2014 Administrative Support 45 308

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Executive 39 54
2017 Scientific and Professional 23 230
2017 Administration and Foreign Services 26 1878
2017 Technical 29 37
2017 Administrative Support 20 274
2017 Other 20 27
2014 Executive 33 42
2014 Scientific and Professional 33 232
2014 Administration and Foreign Services 23 1855
2014 Technical 41 27
2014 Administrative Support 21 308

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Executive 39 54
2017 Scientific and Professional 55 230
2017 Administration and Foreign Services 58 1878
2017 Technical 49 37
2017 Administrative Support 54 274
2017 Other 60 27
2014 Executive 45 42
2014 Scientific and Professional 58 232
2014 Administration and Foreign Services 56 1855
2014 Technical 44 27
2014 Administrative Support 53 308
2014 Other 47 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 39 54
2017 Scientific and Professional 31 230
2017 Administration and Foreign Services 37 1878
2017 Technical 38 37
2017 Administrative Support 32 274
2017 Other 28 27
2014 Executive 38 42
2014 Scientific and Professional 37 232
2014 Administration and Foreign Services 35 1855
2014 Technical 37 27
2014 Administrative Support 34 308

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Administration and Foreign Services 1 1878
2017 Other 0 27
2014 Scientific and Professional 0 232
2014 Administration and Foreign Services 1 1855
2014 Technical 0 27
2014 Other 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 230
2017 Administration and Foreign Services 8 1878
2017 Administrative Support 9 274
2017 Other 19 27
2014 Executive 0 42
2014 Scientific and Professional 7 232
2014 Administration and Foreign Services 7 1855
2014 Administrative Support 9 308

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Executive 11 54
2017 Scientific and Professional 10 230
2017 Administration and Foreign Services 11 1878
2017 Technical 16 37
2017 Administrative Support 14 274
2017 Other 16 27
2014 Executive 12 42
2014 Scientific and Professional 14 232
2014 Administration and Foreign Services 11 1855
2014 Technical 22 27
2014 Administrative Support 9 308
2014 Other 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 50 54
2017 Scientific and Professional 43 230
2017 Administration and Foreign Services 49 1878
2017 Technical 56 37
2017 Administrative Support 43 274
2017 Other 25 27
2014 Executive 52 42
2014 Scientific and Professional 45 232
2014 Administration and Foreign Services 45 1855
2014 Technical 44 27
2014 Administrative Support 46 308
2014 Other 48 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Executive 28 54
2017 Scientific and Professional 25 230
2017 Administration and Foreign Services 26 1878
2017 Technical 37 37
2017 Administrative Support 21 274
2017 Other 27 27
2014 Executive 33 42
2014 Scientific and Professional 26 232
2014 Administration and Foreign Services 27 1855
2014 Technical 44 27
2014 Administrative Support 24 308

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 230
2017 Administration and Foreign Services 15 1878
2017 Administrative Support 18 274
2017 Other 22 27
2014 Scientific and Professional 13 232
2014 Administration and Foreign Services 14 1855
2014 Technical 19 27
2014 Administrative Support 20 308

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 48 54
2017 Scientific and Professional 48 231
2017 Administration and Foreign Services 54 1876
2017 Technical 54 37
2017 Administrative Support 50 274
2017 Other 46 26
2014 Executive 60 42
2014 Scientific and Professional 54 232
2014 Administration and Foreign Services 53 1857
2014 Technical 62 26
2014 Administrative Support 47 308

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Executive 39 54
2017 Scientific and Professional 22 231
2017 Administration and Foreign Services 27 1876
2017 Technical 48 37
2017 Administrative Support 27 274
2017 Other 26 26
2014 Executive 36 42
2014 Scientific and Professional 33 232
2014 Administration and Foreign Services 30 1857
2014 Technical 31 26
2014 Administrative Support 27 308
2014 Other 56 13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 22 54
2017 Scientific and Professional 3 231
2017 Administration and Foreign Services 5 1876
2017 Technical 0 37
2017 Administrative Support 4 274
2014 Executive 21 42
2014 Scientific and Professional 5 232
2014 Administration and Foreign Services 5 1857

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 231
2017 Administration and Foreign Services 23 1876
2017 Technical 35 37
2017 Administrative Support 24 274
2014 Executive 0 42
2014 Scientific and Professional 17 232
2014 Administration and Foreign Services 23 1857
2014 Technical 31 26
2014 Administrative Support 29 308

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Executive 9 54
2017 Scientific and Professional 9 231
2017 Administration and Foreign Services 9 1876
2017 Administrative Support 7 274
2014 Scientific and Professional 10 232
2014 Administration and Foreign Services 10 1857
2014 Administrative Support 9 308

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Administration and Foreign Services 7 1876
2017 Technical 21 37
2017 Administrative Support 8 274
2014 Executive 0 42
2014 Scientific and Professional 4 232
2014 Administration and Foreign Services 6 1857
2014 Administrative Support 7 308
2014 Other 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Executive 18 54
2017 Scientific and Professional 12 231
2017 Administration and Foreign Services 13 1876
2017 Technical 20 37
2017 Administrative Support 12 274
2014 Scientific and Professional 17 232
2014 Administration and Foreign Services 16 1857
2014 Administrative Support 19 308

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 21 54
2017 Scientific and Professional 13 231
2017 Administration and Foreign Services 11 1876
2017 Technical 20 37
2017 Administrative Support 11 274
2014 Scientific and Professional 15 232
2014 Administration and Foreign Services 10 1857
2014 Administrative Support 10 308

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 24 54
2017 Scientific and Professional 30 231
2017 Administration and Foreign Services 25 1876
2017 Technical 19 37
2017 Administrative Support 26 274
2017 Other 32 26
2014 Executive 21 42
2014 Scientific and Professional 24 232
2014 Administration and Foreign Services 23 1857
2014 Administrative Support 26 308

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 9 54
2017 Scientific and Professional 14 226
2017 Administration and Foreign Services 11 1749
2017 Technical 17 29
2017 Administrative Support 16 252
2014 Scientific and Professional 13 221
2014 Administration and Foreign Services 14 1737
2014 Technical 26 23
2014 Administrative Support 16 285
2014 Other 40 13

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Executive 17 54
2017 Scientific and Professional 19 226
2017 Administration and Foreign Services 17 1749
2017 Technical 27 29
2017 Administrative Support 23 252
2017 Other 44 25
2014 Executive 21 42
2014 Scientific and Professional 21 221
2014 Administration and Foreign Services 15 1737
2014 Administrative Support 14 285
2014 Other 41 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 226
2017 Administration and Foreign Services 10 1749
2017 Administrative Support 15 252
2014 Scientific and Professional 12 221
2014 Administration and Foreign Services 11 1737
2014 Technical 22 23
2014 Administrative Support 15 285

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 226
2017 Administration and Foreign Services 7 1749
2017 Administrative Support 5 252
2014 Scientific and Professional 5 221
2014 Administration and Foreign Services 9 1737
2014 Technical 22 23
2014 Administrative Support 9 285

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 226
2017 Administration and Foreign Services 11 1749
2017 Administrative Support 11 252
2014 Executive 14 42
2014 Scientific and Professional 10 221
2014 Administration and Foreign Services 11 1737
2014 Administrative Support 12 285
2014 Other 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 9 54
2017 Scientific and Professional 12 226
2017 Administration and Foreign Services 11 1749
2017 Administrative Support 9 252
2014 Executive 12 42
2014 Scientific and Professional 10 221
2014 Administration and Foreign Services 13 1737
2014 Administrative Support 10 285
2014 Other 0 13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 20 54
2017 Scientific and Professional 20 226
2017 Administration and Foreign Services 13 1749
2017 Administrative Support 4 252
2014 Executive 17 42
2014 Scientific and Professional 18 221
2014 Administration and Foreign Services 9 1737
2014 Administrative Support 5 285
2014 Other 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 226
2017 Administration and Foreign Services 10 1749
2017 Administrative Support 18 252
2014 Scientific and Professional 10 221
2014 Administration and Foreign Services 8 1737
2014 Technical 0 23
2014 Administrative Support 13 285

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 226
2017 Administration and Foreign Services 15 1749
2017 Administrative Support 17 252
2014 Scientific and Professional 12 221
2014 Administration and Foreign Services 12 1737
2014 Administrative Support 15 285

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 20 54
2017 Scientific and Professional 29 226
2017 Administration and Foreign Services 25 1749
2017 Technical 24 29
2017 Administrative Support 23 252
2014 Executive 19 42
2014 Scientific and Professional 32 221
2014 Administration and Foreign Services 21 1737
2014 Technical 22 23
2014 Administrative Support 23 285

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 9 54
2017 Scientific and Professional 7 226
2017 Administration and Foreign Services 9 1749
2017 Administrative Support 10 252
2017 Other 0 25
2014 Scientific and Professional 11 221
2014 Administration and Foreign Services 8 1737
2014 Technical 0 23
2014 Administrative Support 7 285
2014 Other 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 44 54
2017 Scientific and Professional 42 226
2017 Administration and Foreign Services 44 1749
2017 Technical 52 29
2017 Administrative Support 41 252
2017 Other 25 25
2014 Executive 43 42
2014 Scientific and Professional 56 221
2014 Administration and Foreign Services 42 1737
2014 Technical 30 23
2014 Administrative Support 42 285
2014 Other 0 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 2 1749
2017 Technical 0 29
2017 Administrative Support 3 252
2017 Other 0 25
2014 Executive 0 42
2014 Administration and Foreign Services 2 1737
2014 Technical 0 23
2014 Administrative Support 0 285
2014 Other 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 37 54
2017 Scientific and Professional 50 226
2017 Administration and Foreign Services 48 1749
2017 Technical 61 29
2017 Administrative Support 42 252
2017 Other 39 25
2014 Executive 50 42
2014 Scientific and Professional 56 221
2014 Administration and Foreign Services 49 1737
2014 Technical 39 23
2014 Administrative Support 48 285
2014 Other 41 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 54
2017 Administration and Foreign Services 1 1749
2017 Technical 0 29
2017 Other 0 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 20 54
2017 Scientific and Professional 13 226
2017 Administration and Foreign Services 15 1749
2017 Administrative Support 16 252
2017 Other 21 25
2014 Executive 17 42
2014 Scientific and Professional 10 221
2014 Administration and Foreign Services 14 1737
2014 Technical 22 23
2014 Administrative Support 14 285

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 91 9 54
2017 Scientific and Professional 86 14 231
2017 Administration and Foreign Services 93 7 1875
2017 Technical 95 5 37
2017 Administrative Support 94 6 275
2017 Other 78 22 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 24 15 10 4 12 4 65 17 351
2017 Scientific and Professional 10 13 19 6 7 34 11 42 24 1242
2017 Administration and Foreign Services 15 16 18 6 7 28 9 50 20 11468
2017 Technical 8 17 20 10 14 26 5 37 34 133
2017 Administrative Support 18 16 19 5 6 26 10 53 17 1614
2017 Operational 9 24 28 11 8 21 0 41 23 10
2017 Other 25 12 9 2 2 32 19 75 8 311
2014 Executive 33 28 10 4 3 18 4 78 9 389
2014 Scientific and Professional 8 12 19 8 7 36 9 37 28 1248
2014 Administration and Foreign Services 13 16 20 6 6 31 9 47 19 11303
2014 Technical 9 14 18 15 13 27 3 34 41 126
2014 Administrative Support 14 19 20 6 7 24 9 50 20 1669
2014 Operational 11 6 23 0 13 48 0 32 24 16
2014 Other 20 10 5 3 1 43 19 77 10 221

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 27 10 7 4 3 0 79 11 349
2017 Scientific and Professional 21 31 18 8 6 16 1 63 16 1236
2017 Administration and Foreign Services 29 31 17 6 5 11 1 68 12 11452
2017 Technical 17 31 23 9 10 8 1 53 21 132
2017 Administrative Support 31 29 17 5 5 12 1 69 11 1611
2017 Operational 33 19 8 0 21 20 0 64 26 10
2017 Other 44 24 11 2 1 14 4 83 4 308
2014 Executive 47 32 10 3 3 6 0 83 6 389
2014 Scientific and Professional 16 24 23 8 6 21 1 52 19 1248
2014 Administration and Foreign Services 23 29 20 6 5 16 1 63 12 11304
2014 Technical 13 22 23 17 13 13 0 40 34 126
2014 Administrative Support 24 31 19 6 5 13 2 65 13 1668
2014 Operational 34 0 28 0 13 26 0 45 17 16
2014 Other 37 19 5 2 1 30 6 88 4 222

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 5 95 350
2017 Scientific and Professional 8 92 1241
2017 Administration and Foreign Services 8 92 11447
2017 Technical 12 88 132
2017 Administrative Support 8 92 1613
2017 Other 6 94 310
2014 Executive 3 97 388
2014 Scientific and Professional 11 89 1243
2014 Administration and Foreign Services 7 93 11286
2014 Technical 14 86 126
2014 Administrative Support 9 91 1666
2014 Other 4 96 222

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 30 17
2017 Scientific and Professional 38 94
2017 Administration and Foreign Services 33 905
2017 Technical 31 16
2017 Administrative Support 40 126
2017 Other 55 17
2014 Scientific and Professional 33 131
2014 Administration and Foreign Services 36 787
2014 Administrative Support 34 151

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 94 17
2017 Scientific and Professional 82 94
2017 Administration and Foreign Services 75 905
2017 Technical 88 16
2017 Administrative Support 75 126
2017 Other 34 17
2014 Executive 100 13
2014 Scientific and Professional 89 131
2014 Administration and Foreign Services 79 787
2014 Technical 89 18
2014 Administrative Support 79 151

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 7 94
2017 Administration and Foreign Services 4 905
2017 Technical 0 16
2017 Other 0 17
2014 Scientific and Professional 4 131
2014 Administration and Foreign Services 2 787
2014 Technical 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 0 94
2017 Technical 0 16
2017 Administrative Support 0 126
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 0 131
2014 Technical 0 18
2014 Administrative Support 0 151

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 5 905
2017 Administrative Support 8 126
2014 Scientific and Professional 5 131
2014 Administration and Foreign Services 5 787
2014 Administrative Support 7 151

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 16 905
2017 Technical 0 16
2017 Administrative Support 6 126
2017 Other 35 17
2014 Executive 0 13
2014 Scientific and Professional 5 131
2014 Administration and Foreign Services 13 787
2014 Administrative Support 11 151

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 7 905
2017 Technical 0 16
2017 Administrative Support 14 126
2014 Executive 0 13
2014 Scientific and Professional 7 131
2014 Administration and Foreign Services 9 787
2014 Technical 0 18
2014 Administrative Support 9 151

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 95
2017 Administration and Foreign Services 26 899
2017 Administrative Support 27 125
2017 Other 28 17
2014 Scientific and Professional 14 131
2014 Administration and Foreign Services 22 784
2014 Administrative Support 22 151

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 95
2017 Administration and Foreign Services 22 899
2017 Administrative Support 22 125
2014 Scientific and Professional 18 131
2014 Administration and Foreign Services 19 784
2014 Administrative Support 17 151

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 95
2017 Administration and Foreign Services 15 899
2017 Administrative Support 18 125
2017 Other 31 17
2014 Scientific and Professional 8 131
2014 Administration and Foreign Services 14 784
2014 Technical 0 18
2014 Administrative Support 13 151

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 95
2017 Administration and Foreign Services 8 899
2017 Technical 0 16
2017 Administrative Support 12 125
2014 Executive 0 13
2014 Scientific and Professional 5 131
2014 Administration and Foreign Services 6 784
2014 Technical 0 18
2014 Administrative Support 7 151

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 95
2017 Administration and Foreign Services 25 899
2017 Technical 31 16
2017 Administrative Support 31 125
2017 Other 69 17
2014 Executive 38 13
2014 Scientific and Professional 19 131
2014 Administration and Foreign Services 22 784
2014 Technical 33 18
2014 Administrative Support 18 151

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Executive 30 17
2017 Scientific and Professional 26 95
2017 Administration and Foreign Services 20 899
2017 Technical 37 16
2017 Administrative Support 16 125
2017 Other 51 17
2014 Executive 38 13
2014 Scientific and Professional 33 131
2014 Administration and Foreign Services 17 784
2014 Administrative Support 10 151

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 4 899
2017 Other 0 17
2014 Administration and Foreign Services 4 784
2014 Administrative Support 3 151

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 1 899
2017 Technical 0 16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 7 899
2017 Technical 0 16
2017 Administrative Support 8 125
2014 Scientific and Professional 5 131
2014 Administration and Foreign Services 8 784
2014 Technical 0 18
2014 Administrative Support 7 151

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 95
2017 Administration and Foreign Services 17 899
2017 Administrative Support 14 125
2017 Other 0 17
2014 Scientific and Professional 13 131
2014 Administration and Foreign Services 20 784
2014 Technical 28 18
2014 Administrative Support 18 151

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 1 899
2017 Technical 0 16
2017 Administrative Support 0 125
2017 Other 0 17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 95
2017 Administration and Foreign Services 19 899
2017 Technical 32 16
2017 Administrative Support 23 125
2017 Other 0 17
2014 Scientific and Professional 27 131
2014 Administration and Foreign Services 19 784
2014 Administrative Support 18 151

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 0 95
2017 Technical 0 16
2017 Administrative Support 0 125
2017 Other 0 17
2014 Scientific and Professional 0 131
2014 Technical 0 18

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 95
2017 Administration and Foreign Services 22 899
2017 Administrative Support 17 125
2014 Executive 0 13
2014 Scientific and Professional 27 131
2014 Administration and Foreign Services 31 784
2014 Administrative Support 32 151

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 30 17
2017 Scientific and Professional 27 95
2017 Administration and Foreign Services 35 903
2017 Technical 63 16
2017 Administrative Support 33 126
2017 Other 31 17
2014 Scientific and Professional 21 131
2014 Administration and Foreign Services 29 788
2014 Technical 55 18
2014 Administrative Support 30 151

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 95
2017 Administration and Foreign Services 15 903
2017 Administrative Support 17 126
2014 Executive 0 13
2014 Scientific and Professional 15 131
2014 Administration and Foreign Services 14 788
2014 Administrative Support 15 151

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 4 903
2017 Technical 0 16
2017 Administrative Support 6 126
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 6 131
2014 Administration and Foreign Services 3 788

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 95
2017 Administration and Foreign Services 20 903
2017 Administrative Support 25 126
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 22 131
2014 Administration and Foreign Services 22 788
2014 Technical 28 18
2014 Administrative Support 25 151

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 903
2017 Administrative Support 6 126
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 4 131
2014 Administration and Foreign Services 5 788

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 6 903
2017 Administrative Support 6 126
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 10 131
2014 Administration and Foreign Services 8 788
2014 Technical 39 18
2014 Administrative Support 6 151

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 95
2017 Administration and Foreign Services 11 903
2017 Administrative Support 10 126
2014 Scientific and Professional 9 131
2014 Administration and Foreign Services 10 788
2014 Technical 0 18
2014 Administrative Support 7 151

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 95
2017 Administration and Foreign Services 8 903
2017 Technical 0 16
2017 Administrative Support 9 126
2017 Other 0 17
2014 Scientific and Professional 17 131
2014 Administration and Foreign Services 8 788
2014 Administrative Support 5 151

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 41 17
2017 Scientific and Professional 55 95
2017 Administration and Foreign Services 44 903
2017 Technical 31 16
2017 Administrative Support 45 126
2017 Other 59 17
2014 Executive 62 13
2014 Scientific and Professional 39 131
2014 Administration and Foreign Services 49 788
2014 Technical 28 18
2014 Administrative Support 45 151

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 9 92
2017 Administration and Foreign Services 6 850
2017 Technical 0 13
2017 Administrative Support 6 118
2014 Executive 0 13
2014 Scientific and Professional 9 119
2014 Administration and Foreign Services 6 726
2014 Technical 0 11
2014 Administrative Support 8 142

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Scientific and Professional 19 92
2017 Administration and Foreign Services 12 850
2017 Administrative Support 15 118
2017 Other 37 17
2014 Scientific and Professional 15 119
2014 Administration and Foreign Services 10 726
2014 Administrative Support 13 142

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 5 850
2014 Executive 0 13
2014 Administration and Foreign Services 4 726
2014 Administrative Support 6 142

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 3 850
2014 Executive 0 13
2014 Administration and Foreign Services 2 726
2014 Technical 0 11
2014 Administrative Support 5 142

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 4 850
2017 Technical 0 13
2017 Administrative Support 4 118
2014 Executive 0 13
2014 Administration and Foreign Services 4 726
2014 Technical 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 6 850
2017 Technical 0 13
2017 Administrative Support 4 118
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 8 119
2014 Administration and Foreign Services 6 726
2014 Technical 0 11
2014 Administrative Support 4 142

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 17 92
2017 Administration and Foreign Services 9 850
2017 Technical 0 13
2017 Administrative Support 8 118
2014 Executive 0 13
2014 Scientific and Professional 15 119
2014 Administration and Foreign Services 6 726
2014 Technical 0 11
2014 Administrative Support 4 142

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 92
2017 Administration and Foreign Services 11 850
2017 Administrative Support 18 118
2014 Executive 0 13
2014 Scientific and Professional 12 119
2014 Administration and Foreign Services 11 726
2014 Administrative Support 15 142

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 850
2017 Administrative Support 17 118
2014 Executive 0 13
2014 Scientific and Professional 15 119
2014 Administration and Foreign Services 11 726
2014 Administrative Support 12 142

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 20 92
2017 Administration and Foreign Services 22 850
2017 Administrative Support 22 118
2014 Scientific and Professional 30 119
2014 Administration and Foreign Services 23 726
2014 Administrative Support 22 142

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 10 850
2017 Administrative Support 19 118
2017 Other 0 17
2014 Executive 0 13
2014 Scientific and Professional 11 119
2014 Administration and Foreign Services 8 726
2014 Technical 0 11
2014 Administrative Support 9 142

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 53 17
2017 Scientific and Professional 41 92
2017 Administration and Foreign Services 40 850
2017 Technical 68 13
2017 Administrative Support 39 118
2014 Executive 62 13
2014 Scientific and Professional 46 119
2014 Administration and Foreign Services 43 726
2014 Technical 54 11
2014 Administrative Support 43 142

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 2 850
2017 Technical 0 13
2017 Other 0 17
2014 Executive 0 13
2014 Administration and Foreign Services 2 726

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 59 17
2017 Scientific and Professional 63 92
2017 Administration and Foreign Services 57 850
2017 Technical 68 13
2017 Administrative Support 59 118
2017 Other 57 17
2014 Executive 69 13
2014 Scientific and Professional 59 119
2014 Administration and Foreign Services 65 726
2014 Technical 73 11
2014 Administrative Support 63 142

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 17
2017 Administration and Foreign Services 1 850
2017 Other 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 92
2017 Administration and Foreign Services 17 850
2017 Technical 0 13
2017 Administrative Support 13 118
2014 Scientific and Professional 15 119
2014 Administration and Foreign Services 14 726
2014 Administrative Support 17 142

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 82 18 17
2017 Scientific and Professional 81 19 96
2017 Administration and Foreign Services 92 8 902
2017 Technical 94 6 16
2017 Administrative Support 88 12 126
2017 Other 75 25 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 24 12 3 1 22 5 78 6 351
2017 Scientific and Professional 11 14 19 3 3 41 10 51 11 1241
2017 Administration and Foreign Services 17 17 19 3 3 32 8 57 11 11463
2017 Technical 7 14 22 8 5 33 10 38 24 133
2017 Administrative Support 19 18 19 2 4 29 9 60 10 1615
2017 Operational 9 32 28 11 0 21 0 51 13 10
2017 Other 29 11 9 2 1 31 17 77 6 310
2014 Executive 37 19 10 2 1 28 4 82 4 388
2014 Scientific and Professional 8 11 20 4 5 44 8 39 19 1248
2014 Administration and Foreign Services 13 16 21 3 3 36 8 53 10 11296
2014 Technical 7 14 25 8 4 33 8 36 20 126
2014 Administrative Support 15 19 22 3 4 28 9 55 11 1670
2014 Operational 6 0 23 0 12 48 12 14 30 16
2014 Other 22 10 7 1 1 40 19 78 5 222

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 28 8 3 1 4 1 87 5 351
2017 Scientific and Professional 25 32 16 4 2 18 2 72 7 1240
2017 Administration and Foreign Services 32 31 16 3 3 13 2 74 7 11448
2017 Technical 20 30 23 5 5 13 3 60 13 132
2017 Administrative Support 35 28 16 3 3 13 2 74 6 1614
2017 Operational 33 18 18 0 11 21 0 64 13 10
2017 Other 45 23 11 1 1 15 4 84 3 311
2014 Executive 52 27 10 2 2 7 1 85 4 389
2014 Scientific and Professional 19 25 19 5 5 26 2 60 13 1248
2014 Administration and Foreign Services 25 30 18 3 2 19 2 70 7 11292
2014 Technical 17 24 31 5 5 18 2 50 12 126
2014 Administrative Support 26 31 19 3 3 16 2 69 8 1669
2014 Operational 17 17 17 0 6 43 0 59 11 16
2014 Other 38 18 8 1 1 28 6 85 4 222

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 10 90 350
2017 Scientific and Professional 21 79 1242
2017 Administration and Foreign Services 23 77 11455
2017 Technical 26 74 132
2017 Administrative Support 20 80 1614
2017 Other 13 87 311
2014 Executive 7 93 388
2014 Scientific and Professional 21 79 1248
2014 Administration and Foreign Services 20 80 11273
2014 Technical 26 74 126
2014 Administrative Support 19 81 1662
2014 Operational 36 64 16
2014 Other 9 91 221

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 85 15 34
2017 Scientific and Professional 80 20 262
2017 Administration and Foreign Services 81 19 2635
2017 Technical 73 27 34
2017 Administrative Support 81 19 323
2017 Other 61 39 39
2014 Executive 93 7 28
2014 Scientific and Professional 80 20 253
2014 Administration and Foreign Services 77 23 2273
2014 Technical 49 51 33
2014 Administrative Support 79 21 308
2014 Other 81 19 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 32 0 0 14 0 0 86 14 28
2017 Scientific and Professional 42 33 5 13 5 1 0 76 19 210
2017 Administration and Foreign Services 45 36 6 9 4 1 0 81 12 2129
2017 Technical 33 20 16 20 12 0 0 53 31 25
2017 Administrative Support 43 34 10 9 3 2 0 78 12 262
2017 Other 46 46 0 8 0 0 0 92 8 24
2014 Executive 81 12 8 0 0 0 0 92 0 26
2014 Scientific and Professional 46 32 4 14 3 1 0 79 17 202
2014 Administration and Foreign Services 45 35 6 9 5 0 0 80 14 1746
2014 Technical 19 43 12 13 12 0 0 62 26 16
2014 Administrative Support 42 35 7 11 5 0 0 78 16 242
2014 Other 65 23 0 6 6 0 0 88 12 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 16 3 1 0 0 59 90 3 351
2017 Scientific and Professional 23 53 9 8 3 2 3 80 11 1240
2017 Administration and Foreign Services 27 50 11 7 2 1 1 79 10 11464
2017 Technical 31 53 7 3 3 3 0 86 6 133
2017 Administrative Support 20 47 14 10 4 3 2 70 15 1615
2017 Operational 32 51 18 0 0 0 0 82 0 10
2017 Other 13 19 8 11 7 12 30 55 31 310
2014 Executive 20 13 1 1 0 0 64 93 4 389
2014 Scientific and Professional 21 56 10 7 2 1 2 80 9 1247
2014 Administration and Foreign Services 25 54 11 6 2 1 1 81 8 11297
2014 Technical 30 54 8 5 2 1 0 85 6 125
2014 Administrative Support 18 50 15 8 3 3 2 73 12 1667
2014 Operational 17 36 18 0 11 13 6 65 14 16
2014 Other 9 12 8 13 6 12 39 43 40 222

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 23 9 3 2 10 30 76 9 350
2017 Scientific and Professional 7 18 22 7 5 32 10 43 19 1239
2017 Administration and Foreign Services 13 25 21 8 5 22 6 53 18 11451
2017 Technical 5 30 21 9 10 22 2 46 26 132
2017 Administrative Support 15 25 21 8 5 21 5 54 18 1614
2017 Operational 17 42 0 0 33 9 0 64 36 10
2017 Other 11 10 10 2 2 28 36 59 12 308
2014 Executive 24 23 8 4 1 10 30 79 8 389
2014 Scientific and Professional 5 18 23 9 7 29 9 37 26 1247
2014 Administration and Foreign Services 10 24 23 9 6 21 7 47 21 11298
2014 Technical 4 20 19 22 23 9 3 27 51 126
2014 Administrative Support 11 27 22 10 7 18 6 49 21 1667
2014 Operational 6 18 17 6 12 30 11 41 30 16
2014 Other 9 4 6 5 3 30 43 48 30 222

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 10 3 0 0 1 59 91 1 350
2017 Scientific and Professional 34 30 13 3 1 14 4 78 6 1240
2017 Administration and Foreign Services 43 34 10 3 2 8 2 84 5 11469
2017 Technical 37 36 9 4 4 11 0 82 8 133
2017 Administrative Support 39 31 12 3 1 12 2 81 5 1616
2017 Operational 21 25 10 11 11 12 12 59 28 10
2017 Other 24 13 6 1 0 22 32 83 3 309
2014 Executive 21 8 2 1 0 1 66 88 5 389
2014 Scientific and Professional 28 35 14 5 2 13 3 75 9 1249
2014 Administration and Foreign Services 36 37 12 3 2 9 2 81 5 11302
2014 Technical 30 38 14 8 6 4 0 71 14 126
2014 Administrative Support 29 37 16 3 2 11 3 76 5 1668
2014 Operational 23 16 12 6 0 36 6 68 11 16
2014 Other 20 9 6 0 0 25 41 84 0 222

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 11 2 1 0 1 54 93 3 351
2017 Scientific and Professional 25 29 17 5 2 18 3 70 9 1240
2017 Administration and Foreign Services 34 33 13 4 3 12 2 78 7 11454
2017 Technical 18 36 15 6 8 18 0 66 16 133
2017 Administrative Support 33 30 14 3 2 15 2 77 6 1610
2017 Operational 21 25 10 11 11 12 12 59 28 10
2017 Other 23 13 8 2 0 24 32 79 4 310
2014 Executive 24 9 3 1 0 2 61 89 3 389
2014 Scientific and Professional 19 32 18 7 4 18 2 64 14 1247
2014 Administration and Foreign Services 28 35 15 5 3 13 2 73 10 11286
2014 Technical 14 25 21 13 17 12 0 43 33 126
2014 Administrative Support 25 33 18 5 3 13 3 69 9 1662
2014 Operational 29 5 23 0 0 36 6 60 0 16
2014 Other 16 9 6 1 0 27 41 79 2 222
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 30 3 8 3 0 0 86 12 350
2017 Scientific and Professional 53 27 8 6 4 2 0 81 10 1240
2017 Administration and Foreign Services 54 28 7 6 5 1 0 82 10 11450
2017 Technical 46 33 4 6 10 2 0 80 16 133
2017 Administrative Support 54 26 9 5 3 2 0 82 8 1615
2017 Operational 52 19 8 11 11 0 0 71 21 10
2017 Other 62 25 5 3 2 1 1 89 6 311

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 25 6 5 3 0 0 86 8 351
2017 Scientific and Professional 55 26 10 4 3 1 0 82 7 1239
2017 Administration and Foreign Services 54 26 10 4 4 2 0 82 8 11454
2017 Technical 48 26 9 4 10 3 0 76 14 133
2017 Administrative Support 53 25 11 4 4 3 0 81 8 1615
2017 Operational 44 28 8 11 11 0 0 71 21 10
2017 Other 67 19 7 1 2 3 0 89 4 311

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 37 4 3 4 0 0 89 7 349
2017 Scientific and Professional 25 40 15 10 6 4 0 68 16 1242
2017 Administration and Foreign Services 28 42 14 8 5 2 0 72 13 11465
2017 Technical 25 42 15 7 7 3 0 70 15 132
2017 Administrative Support 26 40 14 9 6 5 0 69 16 1614
2017 Operational 33 46 0 0 21 0 0 79 21 10
2017 Other 25 36 18 8 3 8 1 68 12 309

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 45 11 11 5 0 0 72 17 351
2017 Scientific and Professional 17 39 16 17 9 2 0 58 27 1238
2017 Administration and Foreign Services 17 39 18 15 9 2 0 57 25 11457
2017 Technical 15 34 14 17 19 1 0 50 36 132
2017 Administrative Support 22 38 17 12 8 3 0 62 21 1617
2017 Operational 31 48 0 0 21 0 0 79 21 10
2017 Other 30 43 14 7 3 3 0 75 11 311

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 19 21 12 17 0 2 48 30 350
2017 Scientific and Professional 21 25 18 16 16 0 1 48 34 1232
2017 Administration and Foreign Services 17 21 19 16 24 0 2 39 41 11455
2017 Technical 7 23 23 18 27 1 1 31 46 133
2017 Administrative Support 21 22 18 16 18 1 3 45 36 1616
2017 Operational 10 30 21 11 29 0 0 40 39 10
2017 Other 21 22 20 11 22 0 3 45 34 310

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 17 33 22 23 0 0 23 44 351
2017 Scientific and Professional 16 28 27 17 11 0 1 45 28 1237
2017 Administration and Foreign Services 16 25 27 17 13 0 2 42 30 11453
2017 Technical 12 18 29 21 19 2 0 30 40 133
2017 Administrative Support 29 27 25 10 6 1 2 58 17 1615
2017 Operational 12 39 27 12 11 0 0 50 22 10
2017 Other 42 25 21 7 2 0 3 69 8 310

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 22 32 24 17 0 0 26 41 351
2017 Scientific and Professional 18 28 23 16 13 0 1 47 29 1234
2017 Administration and Foreign Services 22 26 23 13 10 1 5 50 25 11427
2017 Technical 20 28 20 16 12 3 1 50 29 131
2017 Administrative Support 39 25 15 7 5 2 6 70 14 1613
2017 Operational 39 0 40 11 11 0 0 39 21 10
2017 Other 52 25 10 4 2 1 6 83 6 311

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 22 28 23 17 0 1 32 40 350
2017 Scientific and Professional 21 25 24 15 13 1 1 47 29 1239
2017 Administration and Foreign Services 19 24 23 16 14 1 3 45 32 11453
2017 Technical 16 17 28 16 20 2 1 34 37 133
2017 Administrative Support 35 24 17 10 7 2 5 63 18 1612
2017 Operational 12 29 30 0 19 10 0 45 21 10
2017 Other 47 20 14 11 4 0 4 70 15 311

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 24 27 20 15 0 1 36 36 350
2017 Scientific and Professional 39 27 14 6 4 1 9 74 11 1236
2017 Administration and Foreign Services 48 21 11 4 3 1 12 79 8 11444
2017 Technical 45 22 17 3 3 2 7 75 6 133
2017 Administrative Support 60 15 6 2 1 1 15 90 3 1608
2017 Operational 39 42 8 0 0 0 11 91 0 10
2017 Other 62 17 7 1 1 1 10 90 3 308

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 30 28 19 12 0 0 41 32 351
2017 Scientific and Professional 24 32 23 12 8 0 0 57 20 1236
2017 Administration and Foreign Services 27 29 23 12 9 0 1 56 21 11430
2017 Technical 19 30 29 8 11 2 1 50 20 133
2017 Administrative Support 40 27 17 8 6 1 2 68 14 1607
2017 Operational 30 27 21 12 11 0 0 57 22 10
2017 Other 44 25 16 9 2 1 1 71 12 308

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 38 20 11 6 0 0 63 17 351
2017 Scientific and Professional 23 34 23 12 6 1 1 58 19 1240
2017 Administration and Foreign Services 25 31 22 12 7 1 2 58 19 11429
2017 Technical 21 29 26 12 7 4 1 52 21 131
2017 Administrative Support 39 28 17 7 3 2 4 71 11 1601
2017 Operational 21 47 0 12 11 0 10 75 25 10
2017 Other 44 27 16 7 2 1 3 74 9 309

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 29 17 7 0 0 46 25 351
2017 Scientific and Professional 18 33 26 14 7 1 1 52 21 1237
2017 Administration and Foreign Services 22 30 23 13 8 1 2 54 22 11422
2017 Technical 15 33 23 14 10 5 1 51 25 132
2017 Administrative Support 36 28 19 7 4 2 4 68 12 1602
2017 Operational 21 26 12 21 11 0 10 52 35 10
2017 Other 44 29 14 6 2 2 4 77 8 308

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 36 25 7 7 0 0 61 13 350
2017 Scientific and Professional 22 32 22 15 7 0 1 55 22 1235
2017 Administration and Foreign Services 29 31 20 11 6 1 2 62 18 11427
2017 Technical 25 32 19 12 8 2 2 60 21 133
2017 Administrative Support 40 27 15 8 4 1 4 72 12 1605
2017 Operational 19 50 12 9 11 0 0 69 19 10
2017 Other 38 28 16 7 5 1 3 70 13 309

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 27 29 15 9 0 0 46 25 350
2017 Scientific and Professional 28 33 21 11 5 1 2 63 16 1232
2017 Administration and Foreign Services 21 30 24 14 10 0 1 52 24 11413
2017 Technical 11 33 27 14 13 2 1 45 27 133
2017 Administrative Support 35 28 18 9 5 2 3 67 15 1601
2017 Operational 20 30 29 12 9 0 0 50 21 10
2017 Other 41 31 15 6 2 1 3 75 9 307

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 23 10 3 1 0 1 87 4 351
2017 Scientific and Professional 40 28 16 9 6 0 1 68 15 1240
2017 Administration and Foreign Services 47 25 14 7 5 0 2 73 12 11442
2017 Technical 31 27 17 13 10 2 0 59 24 133
2017 Administrative Support 55 21 13 4 3 1 3 79 7 1608
2017 Operational 39 20 0 21 12 0 8 64 36 10
2017 Other 67 15 11 2 2 1 2 85 4 310

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 10 5 3 3 0 1 89 6 350
2017 Scientific and Professional 71 13 6 3 3 1 4 88 6 1239
2017 Administration and Foreign Services 69 13 6 4 3 1 5 87 7 11450
2017 Technical 50 24 11 6 7 2 0 76 13 131
2017 Administrative Support 66 13 6 4 4 1 5 85 9 1612
2017 Operational 63 0 0 21 0 0 16 75 25 10
2017 Other 81 6 4 1 2 1 5 93 3 310

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 27 8 3 1 0 0 87 5 351
2017 Scientific and Professional 57 28 8 3 2 0 2 87 5 1235
2017 Administration and Foreign Services 56 25 9 4 3 0 3 84 7 11444
2017 Technical 47 28 12 4 6 2 1 77 11 133
2017 Administrative Support 55 25 9 4 3 1 4 83 7 1609
2017 Operational 47 45 0 8 0 0 0 92 8 10
2017 Other 72 15 5 2 1 1 5 92 3 308

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 21 11 5 3 0 0 81 8 351
2017 Scientific and Professional 58 21 9 5 4 0 2 81 9 1239
2017 Administration and Foreign Services 61 18 8 5 4 0 3 82 9 11445
2017 Technical 52 23 8 6 9 2 0 76 15 133
2017 Administrative Support 63 16 8 5 3 1 4 83 9 1601
2017 Operational 51 8 12 8 21 0 0 59 29 10
2017 Other 77 9 5 1 2 1 5 91 4 310

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 34 16 5 3 0 1 76 8 350
2017 Scientific and Professional 53 10 5 1 1 0 31 91 3 1233
2017 Administration and Foreign Services 52 10 4 2 1 0 30 89 5 11439
2017 Technical 47 2 1 1 1 2 46 94 3 131
2017 Administrative Support 58 5 2 1 1 1 32 94 2 1609
2017 Operational 35 22 0 20 0 0 22 75 25 10
2017 Other 72 2 1 0 1 1 22 97 1 308

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 17 6 1 1 0 1 92 2 348
2017 Scientific and Professional 67 17 5 1 1 1 8 93 2 1234
2017 Administration and Foreign Services 58 18 9 4 2 1 8 84 7 11390
2017 Technical 43 26 16 5 2 2 5 74 8 129
2017 Administrative Support 66 13 5 2 1 1 12 91 3 1597
2017 Operational 46 24 0 18 0 0 12 79 21 10
2017 Other 74 8 6 2 1 1 7 90 3 308

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 86 9 1 1 1 0 1 96 3 350
2017 Scientific and Professional 69 14 5 3 3 1 5 88 7 1239
2017 Administration and Foreign Services 56 17 9 6 6 1 5 78 13 11457
2017 Technical 60 20 7 3 2 2 5 86 6 133
2017 Administrative Support 40 18 13 11 12 2 5 62 24 1611
2017 Operational 51 33 0 17 0 0 0 83 17 10
2017 Other 54 13 12 10 6 0 5 70 17 309

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 21 8 2 3 0 1 87 5 349
2017 Scientific and Professional 47 31 14 4 2 0 3 80 6 1239
2017 Administration and Foreign Services 43 31 14 5 3 0 3 77 8 11438
2017 Technical 29 40 17 7 1 2 4 74 8 133
2017 Administrative Support 48 27 13 4 3 1 4 79 7 1608
2017 Operational 46 34 0 0 0 12 8 100 0 10
2017 Other 53 25 15 2 2 1 3 80 4 307

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 20 45 22 9 0 0 24 31 350
2017 Scientific and Professional 9 32 41 12 6 0 0 42 17 1243
2017 Administration and Foreign Services 10 29 39 15 7 0 0 39 22 11467
2017 Technical 4 26 46 15 10 0 0 29 25 133
2017 Administrative Support 20 35 32 9 3 1 1 56 12 1610
2017 Operational 0 33 26 21 21 0 0 33 42 10
2017 Other 26 42 28 3 1 0 0 68 4 311

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 24 44 14 6 0 0 19 37 350
2017 Scientific and Professional 7 21 40 22 9 0 0 32 29 1240
2017 Administration and Foreign Services 11 23 40 18 8 0 0 26 34 11431
2017 Technical 8 23 44 20 5 1 0 25 30 131
2017 Administrative Support 6 13 35 28 16 1 1 45 20 1610
2017 Operational 39 11 20 19 12 0 0 31 50 10
2017 Other 4 10 32 30 23 1 0 53 14 310
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 29 14 7 9 2 0 39 61 349
2017 Scientific and Professional 30 23 19 11 12 4 1 31 69 1243
2017 Administration and Foreign Services 28 22 19 12 15 2 1 29 71 11467
2017 Technical 22 22 22 18 14 3 0 22 78 133
2017 Administrative Support 31 21 18 12 13 3 1 33 67 1617
2017 Operational 20 61 18 0 0 0 0 20 80 10
2017 Other 30 18 17 14 16 3 2 31 69 311

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 13 205
2017 Scientific and Professional 23 808
2017 Administration and Foreign Services 20 7861
2017 Technical 15 99
2017 Administrative Support 22 1034
2017 Other 39 203

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 29 205
2017 Scientific and Professional 34 808
2017 Administration and Foreign Services 31 7861
2017 Technical 31 99
2017 Administrative Support 26 1034
2017 Other 60 203

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 8 205
2017 Scientific and Professional 16 808
2017 Administration and Foreign Services 24 7861
2017 Technical 22 99
2017 Administrative Support 25 1034
2017 Other 33 203

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 44 205
2017 Scientific and Professional 33 808
2017 Administration and Foreign Services 48 7861
2017 Technical 43 99
2017 Administrative Support 35 1034
2017 Other 30 203

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 2 205
2017 Scientific and Professional 8 808
2017 Administration and Foreign Services 8 7861
2017 Technical 3 99
2017 Administrative Support 7 1034
2017 Other 2 203

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 55 205
2017 Scientific and Professional 46 808
2017 Administration and Foreign Services 38 7861
2017 Technical 51 99
2017 Administrative Support 45 1034
2017 Other 36 203

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 15 38 26 7 3 11 203
2017 Scientific and Professional 6 48 21 7 4 13 787
2017 Administration and Foreign Services 5 49 19 9 4 13 7733
2017 Technical 5 41 25 11 6 12 98
2017 Administrative Support 6 54 17 10 3 11 995
2017 Other 8 49 18 9 7 9 203

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 20 19 16 16 1 12 42 36 207
2017 Scientific and Professional 8 23 16 18 25 2 8 34 48 811
2017 Administration and Foreign Services 9 21 14 17 28 2 9 33 51 7892
2017 Technical 6 23 20 14 28 1 9 32 46 100
2017 Administrative Support 14 21 16 16 23 2 9 39 43 1042
2017 Other 16 27 13 18 18 2 6 47 39 205

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 8 12 16 46 2 13 12 74 206
2017 Scientific and Professional 3 10 10 17 48 3 9 14 74 811
2017 Administration and Foreign Services 3 8 10 16 54 2 7 11 78 7893
2017 Technical 2 7 16 13 51 1 10 10 72 100
2017 Administrative Support 6 12 13 17 45 2 6 19 67 1041
2017 Other 4 13 14 17 40 4 8 19 65 206
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