2017 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 26 44 15 5 9 0 2 71 14 80
2014 PM-01 15 50 15 4 8 0 8 71 12 25
2014 PM-02 31 46 23 0 0 0 0 77 0 13
2014 PM-04 30 37 8 8 17 0 0 67 25 23
2014 PM-05 9 64 9 9 9 0 0 73 18 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 59 23 9 4 2 0 2 85 6 79
2014 PM-01 62 19 15 0 0 0 4 84 0 25
2014 PM-02 77 15 8 0 0 0 0 92 0 13
2014 PM-04 48 30 4 9 9 0 0 78 17 22
2014 PM-05 45 27 9 9 0 0 9 80 10 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 37 45 6 0 11 0 1 83 11 80
2014 PM-01 34 47 4 0 11 0 4 84 12 25
2014 PM-02 46 46 8 0 0 0 0 92 0 13
2014 PM-04 34 45 4 0 17 0 0 79 17 23
2014 PM-05 27 36 18 0 18 0 0 64 18 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 32 25 18 10 13 0 1 58 23 80
2014 PM-01 31 23 23 4 15 0 4 56 20 25
2014 PM-02 38 31 15 15 0 0 0 69 15 13
2014 PM-04 34 17 21 12 17 0 0 50 29 23
2014 PM-05 36 18 9 9 27 0 0 55 36 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 28 34 15 8 12 0 2 64 21 80
2014 PM-01 19 43 19 0 15 0 4 64 16 25
2014 PM-02 38 23 23 15 0 0 0 62 15 13
2014 PM-04 30 33 12 8 12 0 4 66 22 23
2014 PM-05 36 18 9 18 18 0 0 55 36 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 26 27 15 11 15 6 1 57 27 80
2014 PM-01 11 47 15 11 8 4 4 63 21 25
2014 PM-02 31 23 23 8 0 15 0 64 9 13
2014 PM-04 34 17 12 4 25 8 0 55 32 23
2014 PM-05 27 18 9 27 18 0 0 45 45 11
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 46 27 15 5 2 2 2 77 8 80
2014 PM-01 31 31 19 4 4 8 4 70 9 25
2014 PM-02 62 15 15 0 0 0 8 83 0 13
2014 PM-04 50 25 12 8 4 0 0 75 12 23
2014 PM-05 55 45 0 0 0 0 0 100 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 48 37 10 2 2 0 1 85 5 80
2014 PM-01 27 43 19 4 4 0 4 72 8 25
2014 PM-02 69 31 0 0 0 0 0 100 0 13
2014 PM-04 50 33 8 4 4 0 0 83 8 23
2014 PM-05 64 36 0 0 0 0 0 100 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 55 22 12 2 5 0 2 80 8 79
2014 PM-01 42 31 15 0 8 0 4 76 8 25
2014 PM-02 85 8 0 8 0 0 0 92 8 13
2014 PM-04 46 21 21 0 8 0 4 70 9 23
2014 PM-05 90 10 0 0 0 0 0 100 0 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 23 29 22 7 9 10 0 58 17 80
2014 PM-01 8 39 34 8 11 0 0 47 19 25
2014 PM-02 38 38 15 0 0 8 0 83 0 13
2014 PM-04 30 17 12 12 8 21 0 58 26 23
2014 PM-05 27 18 27 9 9 9 0 50 20 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 22 31 24 8 11 4 0 55 20 80
2014 PM-01 11 43 23 8 11 4 0 56 20 25
2014 PM-02 23 38 23 0 0 15 0 73 0 13
2014 PM-04 30 17 25 12 17 0 0 46 29 23
2014 PM-05 27 27 18 18 9 0 0 55 27 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 19 27 17 10 10 0 41 30 80
2014 PM-01 8 15 39 19 8 11 0 26 30 25
2014 PM-02 23 23 15 23 0 15 0 55 27 13
2014 PM-04 26 17 21 12 17 8 0 46 32 23
2014 PM-05 27 18 18 27 9 0 0 45 36 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 32 17 13 15 6 0 52 30 80
2014 PM-01 8 39 19 19 8 8 0 50 29 25
2014 PM-02 23 23 23 8 8 15 0 55 18 13
2014 PM-04 22 29 12 8 25 4 0 53 34 23
2014 PM-05 27 27 9 18 18 0 0 55 36 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 20 30 17 16 9 9 0 54 27 79
2014 PM-01 11 35 27 11 11 4 0 48 24 25
2014 PM-02 31 23 15 15 0 15 0 64 18 13
2014 PM-04 26 21 8 25 12 8 0 50 41 23
2014 PM-05 20 40 20 10 10 0 0 60 20 10
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 32 18 16 17 0 0 49 33 80
2014 PM-01 11 35 23 11 19 0 0 47 31 25
2014 PM-02 15 23 31 23 8 0 0 38 31 13
2014 PM-04 17 29 17 17 21 0 0 46 37 23
2014 PM-05 27 27 9 18 18 0 0 55 36 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 6 15 20 19 18 20 2 26 48 80
2014 PM-01 0 11 24 27 15 19 4 15 54 25
2014 PM-02 15 23 23 8 15 15 0 45 27 13
2014 PM-04 0 12 12 17 29 26 4 18 65 23
2014 PM-05 18 18 18 18 9 18 0 44 33 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 34 38 12 7 5 2 1 75 13 80
2014 PM-01 23 43 19 4 8 0 4 68 12 25
2014 PM-02 38 31 8 23 0 0 0 69 23 13
2014 PM-04 30 37 12 4 8 8 0 73 14 23
2014 PM-05 55 36 9 0 0 0 0 91 0 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 16 35 17 16 10 4 2 54 27 80
2014 PM-01 11 34 24 8 15 8 0 50 25 25
2014 PM-02 31 23 23 15 0 0 8 58 17 13
2014 PM-04 13 33 8 25 17 4 0 48 43 23
2014 PM-05 9 55 18 9 0 0 9 70 10 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 8 35 15 15 16 11 0 49 34 80
2014 PM-01 4 50 11 8 19 8 0 59 29 25
2014 PM-02 8 31 31 8 0 23 0 50 10 13
2014 PM-04 4 25 12 29 17 13 0 33 52 23
2014 PM-05 18 36 18 0 18 9 0 60 20 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 21 40 16 10 13 0 0 61 23 80
2014 PM-01 11 43 19 15 11 0 0 54 27 25
2014 PM-02 15 54 31 0 0 0 0 69 0 13
2014 PM-04 34 37 8 8 12 0 0 71 21 23
2014 PM-05 27 18 9 9 36 0 0 45 45 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 34 29 23 6 5 0 2 65 11 80
2014 PM-01 27 23 35 4 4 0 8 54 8 25
2014 PM-02 46 31 15 8 0 0 0 77 8 13
2014 PM-04 38 29 17 8 8 0 0 67 17 23
2014 PM-05 27 27 27 9 9 0 0 55 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 37 36 12 6 6 0 2 75 12 80
2014 PM-01 31 38 16 4 4 0 8 74 8 25
2014 PM-02 54 23 15 8 0 0 0 77 8 13
2014 PM-04 42 25 12 8 12 0 0 67 21 23
2014 PM-05 18 55 9 9 9 0 0 73 18 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 26 28 18 8 15 5 0 57 24 80
2014 PM-01 15 24 34 4 15 8 0 42 21 25
2014 PM-02 46 15 15 15 0 8 0 67 17 13
2014 PM-04 26 29 12 8 21 4 0 57 30 23
2014 PM-05 27 36 9 9 18 0 0 64 27 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 16 20 23 17 21 0 4 37 39 80
2014 PM-01 8 20 38 15 19 0 0 28 34 25
2014 PM-02 31 15 8 23 23 0 0 46 46 13
2014 PM-04 12 21 17 17 21 0 13 38 43 23
2014 PM-05 18 27 18 18 18 0 0 45 36 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 20 30 21 10 19 0 0 50 29 80
2014 PM-01 15 38 24 8 15 0 0 53 23 25
2014 PM-02 15 23 31 8 23 0 0 38 31 13
2014 PM-04 22 21 25 8 25 0 0 42 33 23
2014 PM-05 18 36 9 9 27 0 0 55 36 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 23 35 16 10 16 0 0 59 25 80
2014 PM-01 19 35 27 8 11 0 0 54 19 25
2014 PM-02 31 38 8 15 8 0 0 69 23 13
2014 PM-04 17 33 17 8 25 0 0 50 33 23
2014 PM-05 18 45 0 9 27 0 0 64 36 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 28 35 13 11 10 0 2 65 21 80
2014 PM-01 23 43 15 4 8 0 8 71 12 25
2014 PM-02 38 23 15 23 0 0 0 62 23 13
2014 PM-04 22 37 17 0 25 0 0 59 25 23
2014 PM-05 27 36 0 36 0 0 0 64 36 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 31 37 10 11 9 1 2 70 20 80
2014 PM-01 27 35 19 4 8 0 8 67 12 25
2014 PM-02 38 38 8 15 0 0 0 77 15 13
2014 PM-04 30 33 0 21 17 0 0 63 37 23
2014 PM-05 36 45 0 9 0 9 0 90 10 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 29 17 14 7 17 5 11 55 29 80
2014 PM-01 34 19 20 4 11 4 8 60 17 25
2014 PM-02 15 15 8 8 23 15 15 44 44 13
2014 PM-04 30 17 8 17 17 0 12 53 38 23
2014 PM-05 36 27 9 0 9 9 9 78 11 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 38 34 13 6 6 1 1 74 12 80
2014 PM-01 38 43 15 0 4 0 0 81 4 25
2014 PM-02 38 8 31 8 15 0 0 46 23 13
2014 PM-04 46 25 4 8 8 4 4 77 18 23
2014 PM-05 27 55 9 9 0 0 0 82 9 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 61 25 6 1 1 4 2 91 3 80
2014 PM-01 42 35 11 0 0 4 8 87 0 25
2014 PM-02 85 15 0 0 0 0 0 100 0 13
2014 PM-04 58 30 4 0 4 4 0 91 4 23
2014 PM-05 82 9 0 0 0 9 0 100 0 11

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2014 PM 21 47 33 80
2014 PM-01 19 58 23 25
2014 PM-02 15 54 31 13
2014 PM-04 29 38 33 23
2014 PM-05 18 27 55 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 PM 41 18 29 12 9999 0 17
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 34 42 15 4 2 4 0 79 6 80
2014 PM-01 19 58 11 4 4 4 0 80 8 25
2014 PM-02 38 23 31 0 0 8 0 67 0 13
2014 PM-04 38 37 12 4 4 4 0 78 9 23
2014 PM-05 36 36 18 9 0 0 0 73 9 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 31 31 22 7 4 2 2 66 11 80
2014 PM-01 31 27 27 8 8 0 0 58 15 25
2014 PM-02 31 31 23 8 0 8 0 67 8 13
2014 PM-04 34 29 21 0 4 4 8 72 5 23
2014 PM-05 36 27 27 9 0 0 0 64 9 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 16 29 27 17 5 0 6 24 48 80
2014 PM-01 15 35 27 8 0 0 15 9 59 25
2014 PM-02 23 31 8 23 15 0 0 38 54 13
2014 PM-04 17 29 25 17 9 0 4 27 47 23
2014 PM-05 9 36 18 36 0 0 0 36 45 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 16 20 30 15 9 6 5 26 40 80
2014 PM-01 15 28 27 8 0 11 11 10 55 25
2014 PM-02 15 23 23 8 15 8 8 27 45 13
2014 PM-04 17 21 29 12 17 4 0 31 39 23
2014 PM-05 9 9 55 27 0 0 0 27 18 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 15 27 22 18 9 4 6 30 46 80
2014 PM-01 8 28 27 11 0 11 15 16 48 25
2014 PM-02 8 38 8 23 15 0 8 42 50 13
2014 PM-04 17 37 25 12 9 0 0 22 54 23
2014 PM-05 36 9 18 27 9 0 0 36 45 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 8 13 31 23 14 2 8 41 25 80
2014 PM-01 4 8 39 23 4 4 19 35 15 25
2014 PM-02 8 23 23 15 31 0 0 46 31 13
2014 PM-04 12 21 21 21 17 4 4 41 36 23
2014 PM-05 9 0 36 36 9 0 9 50 10 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 18 27 18 12 2 5 33 38 80
2014 PM-01 15 11 38 24 0 4 8 27 30 25
2014 PM-02 15 15 23 15 23 0 8 42 33 13
2014 PM-04 12 21 25 8 26 4 4 37 36 23
2014 PM-05 18 18 27 36 0 0 0 36 36 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 12 18 22 23 11 4 10 40 35 80
2014 PM-01 8 34 20 19 4 8 8 27 50 25
2014 PM-02 15 8 23 15 23 0 15 45 27 13
2014 PM-04 17 8 25 21 13 4 12 41 30 23
2014 PM-05 0 9 27 45 9 0 9 60 10 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 21 18 36 10 6 4 5 18 43 80
2014 PM-01 31 11 34 8 0 4 11 9 50 25
2014 PM-02 8 23 38 15 15 0 0 31 31 13
2014 PM-04 21 21 33 0 13 8 4 15 47 23
2014 PM-05 9 27 36 27 0 0 0 27 36 11

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 43 28 8 7 8 2 2 74 17 80
2014 PM-01 39 27 11 4 8 4 8 74 13 25
2014 PM-02 54 23 8 8 8 0 0 77 15 13
2014 PM-04 26 33 12 12 12 4 0 61 26 23
2014 PM-05 82 18 0 0 0 0 0 100 0 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 41 38 7 8 6 0 0 78 15 80
2014 PM-01 28 50 15 8 0 0 0 77 8 25
2014 PM-02 62 23 0 8 8 0 0 85 15 13
2014 PM-04 34 33 8 12 12 0 0 67 25 23
2014 PM-05 64 27 0 0 9 0 0 91 9 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 45 32 13 1 5 2 1 80 6 80
2014 PM-01 23 47 19 0 8 4 0 72 8 25
2014 PM-02 46 38 15 0 0 0 0 85 0 13
2014 PM-04 67 12 12 0 4 4 0 83 4 23
2014 PM-05 55 18 9 9 0 0 9 80 10 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 44 31 7 7 9 1 1 76 16 80
2014 PM-01 27 39 11 8 11 4 0 68 20 25
2014 PM-02 54 23 15 8 0 0 0 77 8 13
2014 PM-04 50 21 4 8 17 0 0 71 25 23
2014 PM-05 45 45 0 0 0 0 9 100 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 42 32 12 0 14 0 0 74 14 79
2014 PM-01 28 41 16 0 16 0 0 68 16 24
2014 PM-02 54 38 8 0 0 0 0 92 0 13
2014 PM-04 42 29 8 0 21 0 0 71 21 23
2014 PM-05 45 18 18 0 18 0 0 64 18 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 28 33 17 5 8 4 5 67 15 80
2014 PM-01 12 50 15 8 0 8 8 73 9 25
2014 PM-02 31 23 8 0 23 8 8 64 27 13
2014 PM-04 30 25 29 4 12 0 0 55 17 23
2014 PM-05 55 27 9 0 0 0 9 90 0 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 32 40 17 8 2 0 0 72 11 80
2014 PM-01 31 50 11 8 0 0 0 81 8 25
2014 PM-02 31 31 31 8 0 0 0 62 8 13
2014 PM-04 34 29 21 12 4 0 0 63 17 23
2014 PM-05 45 36 9 0 9 0 0 82 9 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 37 38 13 5 2 1 4 78 8 80
2014 PM-01 23 43 19 8 0 0 8 71 8 25
2014 PM-02 46 31 15 0 8 0 0 77 8 13
2014 PM-04 42 29 12 8 0 4 4 77 9 23
2014 PM-05 45 36 9 0 9 0 0 82 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 29 33 26 5 4 2 1 64 9 80
2014 PM-01 11 42 31 8 4 0 4 56 12 25
2014 PM-02 31 15 54 0 0 0 0 46 0 13
2014 PM-04 38 25 17 4 8 8 0 68 14 23
2014 PM-05 45 27 18 9 0 0 0 73 9 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 29 21 11 13 7 1 51 27 80
2014 PM-01 8 39 27 8 11 8 0 50 21 25
2014 PM-02 23 15 31 8 8 8 8 45 18 13
2014 PM-04 22 21 17 17 17 8 0 46 36 23
2014 PM-05 27 45 9 0 9 9 0 80 10 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 35 43 6 10 6 0 0 78 16 80
2014 PM-01 27 39 11 15 8 0 0 66 23 25
2014 PM-02 23 62 8 0 8 0 0 85 8 13
2014 PM-04 50 33 4 4 8 0 0 83 12 23
2014 PM-05 36 45 0 18 0 0 0 82 18 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 39 35 6 7 12 0 0 75 19 80
2014 PM-01 43 19 11 11 15 0 0 62 27 25
2014 PM-02 31 54 0 0 15 0 0 85 15 13
2014 PM-04 30 45 4 12 8 0 0 75 21 23
2014 PM-05 73 27 0 0 0 0 0 100 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 39 40 8 8 2 0 1 80 11 80
2014 PM-01 28 42 11 11 4 0 4 72 16 25
2014 PM-02 62 23 0 15 0 0 0 85 15 13
2014 PM-04 38 45 8 4 4 0 0 83 8 23
2014 PM-05 45 45 9 0 0 0 0 91 0 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 65 22 6 5 1 0 1 88 6 80
2014 PM-01 50 28 11 8 0 0 4 80 8 25
2014 PM-02 77 23 0 0 0 0 0 100 0 13
2014 PM-04 67 17 8 4 4 0 0 83 8 23
2014 PM-05 64 27 0 9 0 0 0 91 9 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 69 8 8 8 4 0 2 79 12 80
2014 PM-01 50 8 19 11 4 0 8 63 17 25
2014 PM-02 77 8 0 15 0 0 0 85 15 13
2014 PM-04 71 8 8 4 8 0 0 79 12 23
2014 PM-05 82 9 0 9 0 0 0 91 9 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 72 11 4 6 4 0 4 86 10 80
2014 PM-01 58 8 11 15 0 0 8 71 17 25
2014 PM-02 85 8 0 0 8 0 0 92 8 13
2014 PM-04 67 21 0 4 4 0 4 91 9 23
2014 PM-05 91 0 0 0 9 0 0 91 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 79 5 5 1 5 0 5 89 6 80
2014 PM-01 69 4 8 4 8 0 8 79 12 25
2014 PM-02 92 0 0 0 8 0 0 92 8 13
2014 PM-04 71 12 4 0 4 0 8 91 5 23
2014 PM-05 91 0 9 0 0 0 0 91 0 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 61 13 10 1 5 4 6 83 7 80
2014 PM-01 47 15 15 0 4 4 15 76 5 25
2014 PM-02 85 8 0 0 8 0 0 92 8 13
2014 PM-04 50 25 8 0 8 4 4 82 9 23
2014 PM-05 73 0 18 9 0 0 0 73 9 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 68 12 5 1 5 4 5 88 7 80
2014 PM-01 62 15 11 0 0 0 11 87 0 25
2014 PM-02 85 8 0 0 8 0 0 92 8 13
2014 PM-04 59 12 4 0 12 8 4 81 14 23
2014 PM-05 73 18 0 9 0 0 0 91 9 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PM 21 79 80
2014 PM-01 19 81 25
2014 PM-04 29 71 23

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 PM 53 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 PM 53 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 PM 0 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 PM 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PM 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 PM 35 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 PM 53 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 PM 59 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 PM 71 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 PM 47 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 PM 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 PM 41 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 PM 29 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 PM 41 17

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 PM 44 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 PM 69 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 17 22 19 4 11 27 0 54 20 80
2014 PM-01 4 31 34 0 8 23 0 46 10 25
2014 PM-02 23 8 15 0 0 54 0 67 0 13
2014 PM-04 22 17 17 4 17 25 0 51 27 23
2014 PM-05 36 27 0 0 9 27 0 88 13 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 27 35 15 2 7 13 0 72 11 80
2014 PM-01 11 35 31 0 8 15 0 55 9 25
2014 PM-02 38 23 8 0 0 31 0 89 0 13
2014 PM-04 30 29 12 8 12 8 0 64 23 23
2014 PM-05 55 36 0 0 0 9 0 100 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PM 13 87 80
2014 PM-02 0 100 13
2014 PM-04 21 79 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 PM 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 PM 0 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 PM 50 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 PM 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 PM 70 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 18 17 27 4 8 21 5 48 16 80
2014 PM-01 4 20 50 0 4 19 4 31 5 25
2014 PM-02 31 15 15 0 0 31 8 75 0 13
2014 PM-04 26 0 21 12 12 25 4 36 35 23
2014 PM-05 27 18 18 0 9 18 9 63 13 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 33 28 18 4 5 11 1 70 10 80
2014 PM-01 15 39 31 0 0 11 4 64 0 25
2014 PM-02 46 15 8 0 0 31 0 89 0 13
2014 PM-04 34 12 25 12 8 8 0 50 23 23
2014 PM-05 64 27 0 0 9 0 0 91 9 11

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PM 28 72 80
2014 PM-01 27 73 25
2014 PM-04 41 59 23

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 PM 83 17 23
2014 PM-04 80 20 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 42 42 16 0 0 0 0 84 0 19

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 19 48 21 7 4 1 0 68 11 80
2014 PM-01 15 42 28 11 0 4 0 59 12 25
2014 PM-02 31 38 23 0 8 0 0 69 8 13
2014 PM-04 17 46 25 4 8 0 0 63 12 23
2014 PM-05 18 55 9 18 0 0 0 73 18 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 12 26 24 11 7 13 6 47 23 80
2014 PM-01 15 24 27 11 4 15 4 48 19 25
2014 PM-02 15 46 31 0 0 8 0 67 0 13
2014 PM-04 8 8 25 17 12 17 13 24 41 23
2014 PM-05 9 36 18 9 9 18 0 56 22 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 28 40 17 2 0 11 1 78 3 80
2014 PM-01 15 35 23 4 0 19 4 65 5 25
2014 PM-02 38 31 23 0 0 8 0 75 0 13
2014 PM-04 26 37 21 4 0 12 0 72 5 23
2014 PM-05 45 55 0 0 0 0 0 100 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 PM 23 33 23 4 5 11 1 64 10 80
2014 PM-01 15 28 31 4 4 15 4 53 9 25
2014 PM-02 38 23 31 0 0 8 0 67 0 13
2014 PM-04 22 33 21 8 8 8 0 59 18 23
2014 PM-05 27 36 18 0 9 9 0 70 10 11
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