2017 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 34 3 3 1 0 0 93 4 347
2017 Scientific and Professional 25 49 13 8 5 0 0 74 13 4569
2017 Administration and Foreign Services 30 45 13 7 5 0 0 75 12 19639
2017 Administrative Support 24 42 16 18 0 0 0 66 18 12
2017 Operational 8 69 23 0 0 0 0 77 0 12
2017 Other 43 42 8 5 2 0 0 85 7 3543
2014 Executive 66 28 3 2 0 0 0 94 3 410
2014 Scientific and Professional 24 48 14 9 5 0 0 72 14 4961
2014 Administration and Foreign Services 32 45 10 7 4 0 0 78 12 3461
2014 Administrative Support 35 51 6 6 3 0 0 86 8 99
2014 Operational 33 42 7 14 4 0 0 75 18 27
2014 Other 31 46 12 7 4 0 0 77 11 22604

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 32 4 5 4 0 0 87 9 347
2017 Scientific and Professional 18 37 18 14 12 0 0 56 26 4566
2017 Administration and Foreign Services 26 39 16 11 8 0 0 65 19 19610
2017 Administrative Support 32 34 8 18 8 0 0 66 26 12
2017 Operational 28 8 24 23 16 0 0 36 39 12
2017 Other 37 38 11 8 5 0 0 76 14 3539

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 19 1 1 1 0 0 98 1 346
2017 Scientific and Professional 44 40 11 3 2 0 0 84 5 4559
2017 Administration and Foreign Services 51 35 9 3 2 0 0 86 5 19595
2017 Administrative Support 32 50 0 18 0 0 0 82 18 12
2017 Operational 61 31 8 0 0 0 0 92 0 12
2017 Other 62 29 6 2 1 0 0 92 3 3538
2014 Executive 86 11 2 1 0 0 0 97 1 409
2014 Scientific and Professional 51 34 10 3 2 0 0 85 5 4960
2014 Administration and Foreign Services 62 27 7 2 2 0 0 89 4 3457
2014 Administrative Support 69 25 3 1 1 1 0 95 2 99
2014 Operational 65 25 4 4 4 0 0 89 7 27
2014 Other 62 27 7 2 1 0 0 90 3 22595

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 26 5 2 1 0 0 92 3 346
2017 Scientific and Professional 30 46 13 6 3 0 0 77 10 4554
2017 Administration and Foreign Services 38 41 12 6 4 0 0 79 9 19551
2017 Administrative Support 42 41 8 10 0 0 0 82 10 12
2017 Operational 36 47 16 0 0 0 0 84 0 12
2017 Other 50 37 7 4 2 0 0 87 6 3531
2014 Executive 72 23 3 1 0 0 0 95 1 410
2014 Scientific and Professional 32 44 14 6 3 0 0 77 9 4956
2014 Administration and Foreign Services 43 39 10 5 3 0 0 83 8 3460
2014 Administrative Support 52 36 6 4 2 0 0 88 6 100
2014 Operational 51 25 14 4 7 0 0 75 11 27
2014 Other 42 40 10 5 3 0 0 82 8 22591

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 22 5 3 2 0 0 91 4 347
2017 Scientific and Professional 23 36 20 11 9 1 0 59 20 4565
2017 Administration and Foreign Services 38 35 15 7 5 1 0 73 12 19598
2017 Administrative Support 50 18 24 0 8 0 0 68 8 12
2017 Operational 20 33 16 15 16 0 0 53 31 12
2017 Other 50 30 11 6 3 0 0 81 9 3539
2014 Executive 69 24 3 3 1 0 0 93 4 411
2014 Scientific and Professional 24 36 19 12 8 1 0 60 21 4960
2014 Administration and Foreign Services 38 36 13 7 5 1 0 75 11 3459
2014 Administrative Support 32 45 7 9 7 0 0 77 16 99
2014 Operational 28 40 7 11 7 7 0 74 19 27
2014 Other 36 37 14 8 5 0 0 73 13 22607

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 25 3 4 2 0 0 92 5 348
2017 Scientific and Professional 22 38 18 13 9 0 0 60 21 4562
2017 Administration and Foreign Services 35 37 14 8 5 0 0 73 13 19605
2017 Administrative Support 42 24 16 0 18 0 0 66 18 12
2017 Operational 20 41 15 0 16 0 8 66 18 12
2017 Other 47 34 9 7 3 0 0 81 9 3540
2014 Executive 68 24 3 4 0 0 0 93 4 411
2014 Scientific and Professional 23 38 17 13 8 0 0 62 21 4960
2014 Administration and Foreign Services 38 39 12 7 4 0 0 77 11 3460
2014 Administrative Support 31 46 11 5 6 0 0 78 11 100
2014 Operational 28 44 7 14 7 0 0 72 21 27
2014 Other 34 38 13 9 5 0 0 73 13 22598

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 19 13 6 3 1 0 78 9 346
2017 Scientific and Professional 23 28 21 13 10 5 0 54 24 4565
2017 Administration and Foreign Services 31 27 18 11 7 5 0 62 19 19604
2017 Administrative Support 42 16 16 8 10 7 0 63 19 12
2017 Operational 28 23 8 16 16 0 8 56 36 12
2017 Other 40 25 16 8 6 4 0 68 15 3541
2014 Executive 68 16 9 5 1 1 0 84 7 410
2014 Scientific and Professional 24 30 20 12 9 5 0 58 22 4960
2014 Administration and Foreign Services 38 27 17 8 6 4 0 68 15 3459
2014 Administrative Support 28 37 18 8 6 3 1 67 15 100
2014 Operational 35 33 11 11 7 0 4 71 18 27
2014 Other 32 27 18 11 7 4 0 62 19 22602
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 25 5 2 3 0 0 90 4 348
2017 Scientific and Professional 41 34 12 6 5 2 1 77 11 4573
2017 Administration and Foreign Services 48 30 11 5 3 3 1 81 8 19641
2017 Administrative Support 50 41 0 10 0 0 0 90 10 12
2017 Operational 44 8 23 8 16 0 0 52 25 12
2017 Other 52 30 8 5 3 1 0 84 9 3544
2014 Executive 74 19 4 1 1 0 0 93 3 411
2014 Scientific and Professional 42 33 12 5 4 2 1 78 10 4957
2014 Administration and Foreign Services 47 30 11 6 4 2 0 79 10 3461
2014 Administrative Support 38 40 9 6 2 5 1 82 8 100
2014 Operational 25 47 11 4 7 4 4 77 11 27
2014 Other 48 30 10 5 3 2 1 81 9 22607

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 23 3 3 3 0 0 92 5 347
2017 Scientific and Professional 42 36 9 7 5 1 0 79 12 4568
2017 Administration and Foreign Services 47 34 9 6 3 1 0 81 10 19632
2017 Administrative Support 74 8 0 18 0 0 0 82 18 12
2017 Operational 28 31 16 8 8 8 0 65 18 12
2017 Other 51 32 6 6 3 0 0 84 10 3543
2014 Executive 75 19 3 2 1 0 0 94 3 411
2014 Scientific and Professional 42 37 9 6 4 1 0 80 11 4961
2014 Administration and Foreign Services 47 33 9 7 4 0 0 80 11 3459
2014 Administrative Support 42 38 10 7 3 1 0 80 9 99
2014 Operational 21 44 11 14 7 4 0 67 22 27
2014 Other 47 34 8 6 4 1 0 82 10 22598

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 24 4 2 4 0 0 90 6 347
2017 Scientific and Professional 49 28 11 6 6 0 0 78 12 4563
2017 Administration and Foreign Services 55 27 9 5 3 0 0 83 8 19609
2017 Administrative Support 66 0 8 26 0 0 0 66 26 12
2017 Operational 28 31 8 16 16 0 0 59 33 12
2017 Other 60 24 8 4 4 0 0 84 8 3533
2014 Executive 75 16 4 3 2 0 0 91 4 411
2014 Scientific and Professional 49 31 9 6 4 0 0 80 10 4958
2014 Administration and Foreign Services 54 27 9 6 4 0 0 82 10 3459
2014 Administrative Support 49 33 9 6 2 1 0 82 8 100
2014 Operational 51 14 21 14 0 0 0 65 14 27
2014 Other 55 29 8 5 3 0 0 84 8 22595

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 34 4 3 5 0 0 88 8 348
2017 Scientific and Professional 21 31 18 11 11 8 0 57 24 4574
2017 Administration and Foreign Services 31 32 16 7 6 8 0 69 14 19643
2017 Administrative Support 42 8 8 18 0 16 8 66 23 12
2017 Operational 28 8 8 31 8 16 0 43 47 12
2017 Other 42 32 10 8 6 3 0 76 14 3545
2014 Executive 63 27 3 5 2 1 0 90 7 410
2014 Scientific and Professional 23 32 18 10 8 9 0 60 21 4961
2014 Administration and Foreign Services 30 33 15 8 5 9 0 70 14 3461
2014 Administrative Support 24 39 17 7 5 7 1 69 12 99
2014 Operational 25 44 7 7 7 11 0 76 16 27
2014 Other 32 33 15 8 5 7 0 70 14 22592

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 30 4 5 4 0 0 86 9 348
2017 Scientific and Professional 17 29 20 17 15 3 0 48 32 4575
2017 Administration and Foreign Services 27 32 18 11 8 4 0 62 20 19641
2017 Administrative Support 34 16 8 8 10 16 8 66 23 12
2017 Operational 20 31 8 16 8 16 0 61 29 12
2017 Other 37 33 12 9 7 2 0 72 17 3543
2014 Executive 57 31 5 4 2 1 0 89 6 411
2014 Scientific and Professional 17 30 21 16 12 3 0 49 29 4962
2014 Administration and Foreign Services 24 35 18 12 8 3 0 61 20 3460
2014 Administrative Support 24 38 19 11 5 3 1 64 16 99
2014 Operational 28 26 18 11 14 4 0 56 25 27
2014 Other 28 34 17 11 7 3 0 64 19 22590

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 43 8 9 3 0 0 80 12 348
2017 Scientific and Professional 11 25 22 20 17 6 0 38 39 4570
2017 Administration and Foreign Services 19 30 20 14 9 7 0 53 25 19624
2017 Administrative Support 34 8 8 16 10 16 8 56 33 12
2017 Operational 20 8 15 8 33 16 0 34 49 12
2017 Other 26 35 14 14 8 3 0 63 23 3543
2014 Executive 40 41 9 7 2 1 0 82 9 410
2014 Scientific and Professional 11 26 23 20 14 6 0 40 36 4957
2014 Administration and Foreign Services 17 31 21 15 8 7 0 52 25 3459
2014 Administrative Support 17 40 19 13 6 5 1 60 20 99
2014 Operational 21 26 14 11 18 11 0 53 31 27
2014 Other 19 31 20 15 9 6 0 54 25 22586

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 29 4 5 3 1 0 87 9 348
2017 Scientific and Professional 13 26 19 17 19 6 0 42 38 4575
2017 Administration and Foreign Services 23 29 17 12 11 7 0 56 25 19631
2017 Administrative Support 34 0 8 18 8 24 8 50 38 12
2017 Operational 12 25 16 15 16 16 0 43 37 12
2017 Other 34 31 14 10 8 3 0 67 18 3547
2014 Executive 62 25 5 3 3 1 0 89 6 410
2014 Scientific and Professional 14 27 19 18 16 6 0 44 36 4962
2014 Administration and Foreign Services 21 31 19 12 10 7 0 55 24 3458
2014 Administrative Support 21 39 17 9 7 7 1 65 17 99
2014 Operational 28 26 11 4 28 4 0 56 33 27
2014 Other 24 30 17 11 10 6 0 58 23 22589

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 44 5 6 3 0 0 86 9 348
2017 Scientific and Professional 12 31 19 19 16 4 0 45 36 4569
2017 Administration and Foreign Services 20 34 17 15 10 4 0 57 25 19612
2017 Administrative Support 34 16 0 16 18 8 8 60 40 12
2017 Operational 12 15 8 16 24 24 0 35 54 12
2017 Other 29 38 12 12 7 2 0 68 19 3541
2014 Executive 44 37 8 8 2 1 0 82 10 411
2014 Scientific and Professional 13 32 19 18 14 3 0 47 34 4958
2014 Administration and Foreign Services 20 35 17 15 10 4 0 56 26 3458
2014 Administrative Support 19 40 16 8 8 7 1 65 18 99
2014 Operational 21 23 18 11 18 11 0 49 31 27
2014 Other 21 36 17 15 9 3 0 58 25 22577
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 39 8 9 5 0 0 78 15 347
2017 Scientific and Professional 16 36 20 16 12 0 0 52 28 4568
2017 Administration and Foreign Services 23 37 18 13 8 0 0 61 21 19628
2017 Administrative Support 16 34 24 25 0 0 0 50 25 12
2017 Operational 8 36 16 23 8 8 0 48 34 12
2017 Other 33 38 12 11 6 0 0 71 17 3540
2014 Executive 47 39 8 6 1 0 0 85 7 410
2014 Scientific and Professional 15 34 21 17 12 1 0 49 30 4963
2014 Administration and Foreign Services 24 38 17 13 8 0 0 62 21 3460
2014 Administrative Support 20 42 15 10 9 0 3 65 20 98
2014 Operational 19 32 28 14 7 0 0 51 21 27
2014 Other 22 37 17 14 9 0 0 59 24 22595

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 40 5 4 2 0 0 89 5 346
2017 Scientific and Professional 24 48 12 11 4 0 0 73 15 4562
2017 Administration and Foreign Services 34 44 11 8 3 0 0 78 11 19622
2017 Administrative Support 16 74 0 10 0 0 0 90 10 12
2017 Operational 24 59 0 8 8 0 0 84 16 12
2017 Other 37 43 9 8 3 0 0 81 11 3541

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 44 7 9 3 2 1 81 12 348
2017 Scientific and Professional 7 18 22 16 14 21 2 32 39 4563
2017 Administration and Foreign Services 12 22 20 15 10 19 2 43 32 19620
2017 Administrative Support 24 26 8 25 0 16 0 60 30 12
2017 Operational 8 20 0 39 16 16 0 34 66 12
2017 Other 20 35 13 14 7 9 2 62 24 3539
2014 Executive 36 45 8 7 2 2 0 83 9 411
2014 Scientific and Professional 8 19 23 17 12 20 2 34 37 4959
2014 Administration and Foreign Services 13 21 18 16 13 16 3 42 37 3458
2014 Administrative Support 12 37 18 17 7 9 1 54 26 99
2014 Operational 7 23 28 11 21 7 4 33 35 27
2014 Other 13 24 19 17 12 14 1 44 34 22603

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 34 5 7 4 0 0 84 11 347
2017 Scientific and Professional 36 39 11 8 5 1 0 76 13 4573
2017 Administration and Foreign Services 41 36 11 7 4 1 0 78 11 19643
2017 Administrative Support 40 52 0 8 0 0 0 92 8 12
2017 Operational 20 31 16 16 8 0 8 56 27 12
2017 Other 42 36 9 9 4 0 0 78 13 3547
2014 Executive 56 33 5 3 2 0 0 90 6 411
2014 Scientific and Professional 35 40 11 8 5 1 0 76 13 4961
2014 Administration and Foreign Services 39 35 12 8 5 1 0 75 13 3460
2014 Administrative Support 42 38 12 7 0 1 0 80 7 100
2014 Operational 28 40 14 14 4 0 0 68 18 27
2014 Other 41 36 10 7 4 1 0 78 12 22607

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 33 6 4 1 1 1 90 5 339
2017 Scientific and Professional 18 37 20 12 4 2 7 60 18 249
2017 Administration and Foreign Services 32 35 13 11 4 2 3 70 16 524
2017 Other 35 39 9 9 5 1 2 76 14 2787
2014 Executive 61 26 4 3 2 1 3 91 4 392
2014 Scientific and Professional 18 31 21 11 2 6 11 58 17 244
2014 Administration and Foreign Services 29 36 11 9 4 4 6 73 15 501
2014 Other 36 37 10 10 5 1 2 75 15 3280

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 37 3 4 2 0 0 91 6 348
2017 Scientific and Professional 21 35 15 16 10 2 1 58 27 4561
2017 Administration and Foreign Services 26 35 15 14 7 2 1 63 22 19618
2017 Administrative Support 42 40 8 10 0 0 0 82 10 12
2017 Operational 8 51 8 8 16 8 0 64 27 12
2017 Other 31 39 9 14 6 1 0 71 20 3541
2014 Executive 57 37 3 2 0 0 0 95 2 411
2014 Scientific and Professional 21 40 13 16 7 3 0 63 23 4960
2014 Administration and Foreign Services 30 40 11 11 5 2 1 71 17 3459
2014 Administrative Support 24 48 7 11 6 3 1 75 17 99
2014 Operational 7 40 18 18 18 0 0 47 35 27
2014 Other 23 40 13 15 6 2 0 65 22 22609

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 29 3 4 3 1 1 91 7 348
2017 Scientific and Professional 13 27 17 19 17 7 1 43 39 4567
2017 Administration and Foreign Services 20 29 17 15 10 9 1 54 28 19628
2017 Administrative Support 16 34 24 10 8 8 0 54 19 12
2017 Operational 0 20 7 25 24 24 0 26 65 12
2017 Other 33 33 10 11 6 6 1 71 18 3542
2014 Executive 69 23 3 3 1 1 0 94 4 410
2014 Scientific and Professional 16 29 17 18 13 6 1 48 33 4962
2014 Administration and Foreign Services 29 30 15 11 8 7 1 63 21 3459
2014 Administrative Support 16 33 16 18 10 7 1 52 30 99
2014 Operational 7 30 25 14 18 4 4 40 34 27
2014 Other 22 31 16 15 10 6 1 57 26 22600

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 40 7 6 1 0 1 85 8 347
2017 Scientific and Professional 15 44 12 19 10 0 0 59 29 4571
2017 Administration and Foreign Services 25 43 11 14 6 0 0 69 20 19645
2017 Administrative Support 32 24 18 25 0 0 0 57 25 12
2017 Operational 12 48 16 16 8 0 0 59 24 12
2017 Other 31 44 9 12 4 0 0 75 16 3544
2014 Executive 55 32 7 3 1 0 1 88 5 409
2014 Scientific and Professional 17 44 12 18 10 0 0 61 28 4959
2014 Administration and Foreign Services 29 40 12 12 6 0 0 70 18 3457
2014 Administrative Support 38 35 10 14 3 0 0 73 17 99
2014 Operational 19 39 18 25 0 0 0 58 25 27
2014 Other 26 44 10 14 6 0 0 71 19 22596

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 20 4 2 2 0 0 92 4 347
2017 Scientific and Professional 39 43 10 5 2 0 0 83 7 4569
2017 Administration and Foreign Services 34 40 14 7 5 0 0 74 12 19631
2017 Administrative Support 32 42 8 18 0 0 0 74 18 12
2017 Operational 25 59 8 0 0 0 8 91 0 12
2017 Other 50 36 8 5 2 0 0 85 7 3541
2014 Executive 72 24 3 2 0 0 0 95 2 409
2014 Scientific and Professional 38 43 11 6 3 0 0 81 8 4962
2014 Administration and Foreign Services 44 39 9 5 2 0 0 84 7 3458
2014 Administrative Support 33 42 14 7 3 1 0 76 9 99
2014 Operational 44 25 21 4 4 0 4 71 7 27
2014 Other 35 39 14 7 4 0 0 75 11 22607

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 20 1 2 1 0 0 97 3 348
2017 Scientific and Professional 44 43 6 4 2 0 0 87 7 4561
2017 Administration and Foreign Services 40 40 10 7 4 0 0 80 10 19618
2017 Administrative Support 48 34 0 18 0 0 0 82 18 12
2017 Operational 49 43 8 0 0 0 0 92 0 12
2017 Other 55 34 6 4 1 0 0 89 5 3537
2014 Executive 78 19 1 1 0 0 0 97 1 410
2014 Scientific and Professional 44 43 7 4 2 0 0 87 6 4961
2014 Administration and Foreign Services 49 37 7 5 2 0 0 86 7 3456
2014 Administrative Support 32 41 12 9 6 0 0 73 15 99
2014 Operational 40 39 11 7 4 0 0 79 11 27
2014 Other 40 40 10 6 3 0 0 80 10 22587

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 37 4 6 1 0 0 89 7 347
2017 Scientific and Professional 16 33 18 18 14 2 0 49 33 4568
2017 Administration and Foreign Services 24 35 17 13 8 3 0 61 22 19604
2017 Administrative Support 34 24 8 25 0 0 8 64 27 12
2017 Operational 20 24 15 16 25 0 0 44 41 12
2017 Other 35 37 12 10 5 1 0 73 15 3542
2014 Executive 56 33 5 4 1 0 0 89 6 411
2014 Scientific and Professional 17 32 18 17 13 2 0 51 31 4962
2014 Administration and Foreign Services 26 36 16 12 8 2 0 63 21 3459
2014 Administrative Support 27 39 17 8 6 4 0 68 14 100
2014 Operational 21 51 4 4 14 4 4 77 19 27
2014 Other 27 36 15 12 8 2 0 64 21 22598

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 22 5 7 3 0 2 84 11 348
2017 Scientific and Professional 17 30 14 16 19 1 1 49 36 4570
2017 Administration and Foreign Services 22 30 15 16 14 2 1 53 31 19615
2017 Administrative Support 26 8 16 18 16 16 0 41 40 12
2017 Operational 20 24 0 15 33 0 8 48 52 12
2017 Other 36 31 9 11 9 1 3 69 21 3541
2014 Executive 62 23 5 5 2 0 3 87 8 411
2014 Scientific and Professional 17 32 14 16 18 2 1 50 35 4959
2014 Administration and Foreign Services 21 30 14 15 16 2 1 53 32 3459
2014 Administrative Support 22 34 16 12 14 2 1 57 27 100
2014 Operational 21 33 21 7 14 4 0 56 22 27
2014 Other 24 30 14 15 14 2 1 55 30 22599

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 30 2 2 3 0 0 93 5 346
2017 Scientific and Professional 19 39 15 16 11 0 0 57 27 4555
2017 Administration and Foreign Services 25 40 15 12 8 0 0 65 20 19580
2017 Administrative Support 42 0 24 26 8 0 0 42 34 12
2017 Operational 20 39 16 8 16 0 0 59 24 12
2017 Other 38 40 9 9 4 0 0 78 13 3532
2014 Executive 59 34 2 3 1 0 0 94 4 410
2014 Scientific and Professional 15 38 14 18 14 0 0 53 32 4960
2014 Administration and Foreign Services 26 43 12 12 8 0 0 69 19 3459
2014 Administrative Support 26 34 18 10 11 1 1 60 22 100
2014 Operational 19 28 32 7 14 0 0 47 21 27
2014 Other 21 40 14 14 9 0 0 62 24 22609

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 29 3 3 1 0 0 93 4 345
2017 Scientific and Professional 19 36 19 15 11 0 0 55 26 4556
2017 Administration and Foreign Services 29 35 17 11 7 0 1 64 18 19579
2017 Administrative Support 32 10 24 26 8 0 0 42 34 12
2017 Operational 20 39 8 16 8 8 0 65 27 12
2017 Other 43 34 11 7 4 0 0 77 12 3534
2014 Executive 61 29 4 4 1 0 0 90 5 410
2014 Scientific and Professional 17 35 18 17 12 1 0 53 29 4958
2014 Administration and Foreign Services 31 37 14 10 7 0 0 68 18 3459
2014 Administrative Support 28 39 11 12 6 1 3 70 18 100
2014 Operational 30 25 21 11 14 0 0 54 25 27
2014 Other 27 36 17 12 8 0 0 63 20 22604

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 31 5 4 3 0 0 88 7 346
2017 Scientific and Professional 20 41 17 14 7 0 0 62 21 4551
2017 Administration and Foreign Services 32 41 13 9 5 0 0 73 14 19580
2017 Administrative Support 32 50 0 18 0 0 0 82 18 12
2017 Operational 20 56 0 16 8 0 0 76 24 12
2017 Other 42 37 9 8 3 0 0 80 11 3536
2014 Executive 61 29 4 3 2 0 1 91 5 410
2014 Scientific and Professional 20 41 18 13 8 0 0 61 21 4959
2014 Administration and Foreign Services 34 39 14 8 5 0 0 73 13 3460
2014 Administrative Support 28 46 14 6 6 1 0 75 11 100
2014 Operational 23 39 25 7 7 0 0 61 14 27
2014 Other 31 41 14 9 5 0 0 73 14 22604

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 35 4 1 1 1 0 94 3 348
2017 Scientific and Professional 11 29 27 15 11 7 0 43 28 4571
2017 Administration and Foreign Services 20 35 22 11 7 6 1 58 19 19618
2017 Administrative Support 26 24 24 26 0 0 0 50 26 12
2017 Operational 0 35 8 8 33 16 0 41 49 12
2017 Other 32 38 15 7 4 3 0 73 12 3543

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 37 7 11 5 0 0 77 16 348
2017 Scientific and Professional 40 38 9 7 6 0 0 78 13 4564
2017 Administration and Foreign Services 44 35 10 7 4 0 0 80 10 19625
2017 Administrative Support 50 8 16 18 0 0 8 63 19 12
2017 Operational 28 41 0 23 0 0 8 75 25 12
2017 Other 52 30 7 7 4 0 0 82 11 3537
2014 Executive 45 37 6 9 3 0 0 82 12 410
2014 Scientific and Professional 37 38 12 7 5 0 0 75 12 4961
2014 Administration and Foreign Services 47 33 9 6 4 0 0 81 10 3457
2014 Administrative Support 37 39 7 7 6 2 2 79 14 99
2014 Operational 30 39 18 11 4 0 0 68 14 27
2014 Other 42 35 11 7 4 0 1 78 11 22599

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 5 6 7 19 0 58 23 62 348
2017 Scientific and Professional 22 19 14 11 15 3 17 50 32 4565
2017 Administration and Foreign Services 34 21 14 7 8 3 14 66 17 19616
2017 Administrative Support 40 18 8 0 0 18 16 88 0 12
2017 Operational 15 28 16 8 16 8 8 51 29 12
2017 Other 32 20 11 11 12 2 12 60 27 3532
2014 Executive 6 4 7 6 14 1 63 26 55 409
2014 Scientific and Professional 19 21 15 11 14 3 16 50 31 4962
2014 Administration and Foreign Services 43 24 10 8 6 2 7 74 16 3457
2014 Administrative Support 28 29 15 4 7 0 18 69 12 99
2014 Operational 40 35 0 7 14 0 4 78 22 27
2014 Other 32 22 13 8 10 3 13 64 21 22602

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 31 26 21 11 0 1 41 33 347
2017 Scientific and Professional 43 36 13 4 2 0 1 81 6 4574
2017 Administration and Foreign Services 47 33 12 4 2 1 2 82 5 19645
2017 Administrative Support 82 0 18 0 0 0 0 82 0 12
2017 Operational 39 20 24 0 0 0 16 71 0 12
2017 Other 34 36 18 9 3 0 1 70 12 3543
2014 Executive 13 28 26 20 12 0 2 42 32 411
2014 Scientific and Professional 37 38 16 5 2 1 1 76 7 4962
2014 Administration and Foreign Services 45 37 12 4 2 0 0 83 6 3459
2014 Administrative Support 56 28 8 5 2 0 1 85 7 100
2014 Operational 40 39 11 4 4 0 4 82 7 27
2014 Other 44 32 15 5 3 0 1 77 8 22608

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 19 6 4 3 0 22 84 9 347
2017 Scientific and Professional 66 22 4 3 3 1 1 90 6 4562
2017 Administration and Foreign Services 63 22 5 3 3 1 3 89 6 19612
2017 Administrative Support 40 44 8 0 0 8 0 91 0 12
2017 Operational 35 16 8 8 16 8 8 61 29 12
2017 Other 66 20 4 3 3 1 3 90 6 3533
2014 Executive 44 15 8 4 2 1 27 81 8 411
2014 Scientific and Professional 64 24 4 3 3 1 2 90 6 4960
2014 Administration and Foreign Services 64 23 5 3 2 1 1 89 6 3459
2014 Administrative Support 54 31 6 3 6 0 0 85 8 100
2014 Operational 47 28 4 0 11 4 7 84 12 27
2014 Other 65 21 4 3 3 1 3 90 6 22605

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 41 37 22 347
2017 Scientific and Professional 16 53 31 4573
2017 Administration and Foreign Services 22 44 35 19635
2017 Administrative Support 16 64 19 12
2017 Operational 44 31 25 12
2017 Other 30 42 28 3543
2014 Executive 37 42 21 411
2014 Scientific and Professional 16 53 31 4961
2014 Administration and Foreign Services 20 47 33 3461
2014 Administrative Support 17 52 31 100
2014 Operational 31 55 15 26
2014 Other 23 43 34 22605

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 31 48 15 4 0 2 142
2017 Scientific and Professional 31 37 13 11 2 6 755
2017 Administration and Foreign Services 23 43 18 5 5 7 4263
2017 Other 23 33 10 4 25 5 1021
2014 Executive 43 41 10 4 9999 1 152
2014 Scientific and Professional 31 41 10 12 9999 6 791
2014 Administration and Foreign Services 23 48 16 7 9999 6 705
2014 Administrative Support 22 45 28 6 9999 0 17
2014 Other 24 47 15 7 9999 7 5159
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 19 0 1 1 0 0 98 2 346
2017 Scientific and Professional 35 45 10 6 3 1 0 81 9 4563
2017 Administration and Foreign Services 43 40 10 5 2 1 0 83 7 19609
2017 Administrative Support 32 52 8 8 0 0 0 84 8 12
2017 Operational 36 48 16 0 0 0 0 84 0 12
2017 Other 56 35 5 2 1 0 0 91 4 3541
2014 Executive 81 17 1 1 0 0 0 97 1 408
2014 Scientific and Professional 33 44 12 6 4 1 0 78 10 4959
2014 Administration and Foreign Services 42 40 11 4 2 0 0 83 7 3457
2014 Administrative Support 48 37 9 4 1 2 0 86 5 99
2014 Operational 40 39 11 11 0 0 0 79 11 27
2014 Other 43 41 10 4 2 1 0 84 6 22599

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 35 4 4 1 0 0 92 4 346
2017 Scientific and Professional 20 42 18 12 8 1 0 62 20 4569
2017 Administration and Foreign Services 30 42 15 8 4 1 0 72 12 19610
2017 Administrative Support 42 16 0 33 0 0 8 64 36 12
2017 Operational 20 39 16 8 0 8 8 71 10 12
2017 Other 40 41 10 6 3 1 0 81 9 3542
2014 Executive 65 29 4 1 0 0 0 95 1 411
2014 Scientific and Professional 23 42 18 9 6 2 0 66 15 4961
2014 Administration and Foreign Services 32 42 14 6 3 2 0 76 10 3460
2014 Administrative Support 38 42 12 2 4 3 0 82 6 100
2014 Operational 25 40 14 7 14 0 0 65 21 27
2014 Other 34 41 14 6 3 1 0 77 9 22608

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 28 39 15 8 0 0 24 37 347
2017 Scientific and Professional 12 24 38 16 6 1 2 23 37 4555
2017 Administration and Foreign Services 10 22 35 18 10 1 4 29 34 19557
2017 Administrative Support 16 18 24 26 8 0 8 37 37 12
2017 Operational 20 16 39 16 0 0 8 18 39 12
2017 Other 12 25 36 15 10 1 2 25 38 3528
2014 Executive 8 25 46 11 8 1 1 20 34 411
2014 Scientific and Professional 13 29 37 14 5 1 2 19 43 4952
2014 Administration and Foreign Services 9 25 37 18 7 1 2 26 36 3455
2014 Administrative Support 8 23 41 13 6 2 7 21 34 99
2014 Operational 7 33 25 21 7 0 7 30 43 27
2014 Other 10 25 36 17 8 1 3 26 37 22559

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 12 34 29 21 1 0 50 16 345
2017 Scientific and Professional 13 20 31 20 11 2 3 32 35 4553
2017 Administration and Foreign Services 10 17 29 21 16 3 5 40 29 19473
2017 Administrative Support 0 16 50 0 26 0 8 28 18 12
2017 Operational 16 20 16 31 8 8 0 43 39 12
2017 Other 11 19 27 21 18 2 3 41 30 3527
2014 Executive 4 12 35 30 18 1 1 49 16 411
2014 Scientific and Professional 13 23 31 19 9 2 3 30 38 4946
2014 Administration and Foreign Services 10 17 27 25 16 2 3 43 29 3451
2014 Administrative Support 8 12 27 29 11 6 8 46 23 98
2014 Operational 7 30 28 21 7 0 7 30 40 27
2014 Other 10 19 30 21 14 2 3 37 31 22535

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 22 37 21 7 0 0 28 35 346
2017 Scientific and Professional 18 24 31 18 7 1 2 26 43 4560
2017 Administration and Foreign Services 11 19 30 20 13 3 6 36 32 19508
2017 Administrative Support 8 24 36 0 24 0 8 26 35 12
2017 Operational 0 36 39 16 0 0 8 18 40 12
2017 Other 13 21 34 17 12 2 2 29 36 3531
2014 Executive 13 27 33 17 10 1 0 27 40 411
2014 Scientific and Professional 18 25 30 17 7 1 2 25 44 4953
2014 Administration and Foreign Services 15 25 32 15 8 2 3 24 43 3450
2014 Administrative Support 10 15 24 22 11 9 10 40 31 98
2014 Operational 11 37 14 21 14 0 4 36 49 27
2014 Other 12 19 30 21 12 2 5 35 33 22537

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 29 43 12 6 0 0 18 39 345
2017 Scientific and Professional 9 14 33 28 12 1 2 41 25 4552
2017 Administration and Foreign Services 7 12 28 27 18 2 6 49 20 19414
2017 Administrative Support 8 34 7 18 24 0 8 46 46 12
2017 Operational 28 8 39 16 0 0 8 18 39 12
2017 Other 7 15 33 24 18 1 2 43 23 3519
2014 Executive 9 26 44 16 5 1 0 20 35 409
2014 Scientific and Professional 9 15 36 27 10 1 2 38 26 4947
2014 Administration and Foreign Services 7 15 34 28 12 1 2 42 23 3443
2014 Administrative Support 8 14 25 23 16 3 11 45 26 96
2014 Operational 4 14 44 28 4 0 7 34 19 27
2014 Other 7 13 30 27 17 1 5 47 21 22484

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 29 36 12 7 0 1 20 44 348
2017 Scientific and Professional 15 22 30 18 10 1 3 30 39 4549
2017 Administration and Foreign Services 11 17 27 21 16 2 6 40 30 19483
2017 Administrative Support 16 16 28 0 32 0 8 35 35 12
2017 Operational 16 27 41 16 0 0 0 16 43 12
2017 Other 16 22 27 15 16 1 3 32 40 3540
2014 Executive 14 31 36 11 6 1 1 17 45 411
2014 Scientific and Professional 16 23 31 17 8 1 3 27 41 4945
2014 Administration and Foreign Services 14 22 31 19 10 1 3 31 37 3449
2014 Administrative Support 8 17 30 17 16 4 8 38 28 98
2014 Operational 15 7 45 22 4 0 7 27 24 26
2014 Other 13 19 28 20 14 1 4 36 34 22534

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 18 36 30 10 0 0 40 23 348
2017 Scientific and Professional 8 14 28 27 14 4 6 45 25 4552
2017 Administration and Foreign Services 9 16 25 22 17 5 7 44 28 19503
2017 Administrative Support 16 33 0 10 24 8 8 41 59 12
2017 Operational 16 12 31 25 8 8 0 36 30 12
2017 Other 12 20 27 19 17 3 3 38 34 3536
2014 Executive 3 19 38 25 13 1 1 39 23 408
2014 Scientific and Professional 7 15 26 27 14 3 7 46 25 4947
2014 Administration and Foreign Services 6 12 25 30 19 3 5 53 20 3450
2014 Administrative Support 9 13 25 21 16 7 9 44 26 97
2014 Operational 12 12 38 35 0 0 4 36 24 26
2014 Other 9 17 27 23 15 3 5 42 29 22523

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 29 40 13 6 0 0 19 41 347
2017 Scientific and Professional 17 25 34 13 6 2 2 20 45 4561
2017 Administration and Foreign Services 11 19 33 17 11 3 5 31 33 19507
2017 Administrative Support 16 16 25 18 8 8 8 31 39 12
2017 Operational 16 25 35 16 0 8 0 18 44 12
2017 Other 13 22 34 15 12 2 2 28 37 3528
2014 Executive 12 27 35 16 8 1 1 24 40 411
2014 Scientific and Professional 19 25 31 14 6 2 3 21 46 4950
2014 Administration and Foreign Services 13 22 33 18 9 2 3 28 37 3452
2014 Administrative Support 5 21 26 18 14 5 12 39 30 97
2014 Operational 18 11 44 21 7 0 0 28 28 27
2014 Other 12 20 33 17 11 3 4 30 34 22541

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 22 2 3 3 0 0 93 6 348
2017 Scientific and Professional 40 32 11 8 7 1 0 74 16 4568
2017 Administration and Foreign Services 46 31 9 7 5 1 0 78 13 19639
2017 Administrative Support 66 18 0 8 8 0 0 84 16 12
2017 Operational 16 35 8 16 24 0 0 51 41 12
2017 Other 59 27 4 6 3 0 0 87 9 3543
2014 Executive 77 18 2 2 1 0 0 95 3 409
2014 Scientific and Professional 47 30 9 7 5 1 0 79 12 4961
2014 Administration and Foreign Services 50 28 8 8 6 1 0 78 14 3459
2014 Administrative Support 46 34 6 6 6 1 0 81 12 100
2014 Operational 40 28 11 7 11 4 0 71 18 27
2014 Other 50 29 8 8 5 1 0 79 13 22596

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 34 2 4 1 0 0 93 5 348
2017 Scientific and Professional 38 42 9 7 4 0 0 81 11 4560
2017 Administration and Foreign Services 45 39 7 6 3 0 0 84 9 19606
2017 Administrative Support 41 34 8 10 8 0 0 74 18 12
2017 Operational 43 25 8 16 8 0 0 67 24 12
2017 Other 49 39 5 5 2 0 0 88 7 3532
2014 Executive 68 29 1 2 0 0 0 97 2 411
2014 Scientific and Professional 42 42 8 5 2 0 0 85 7 4960
2014 Administration and Foreign Services 48 38 7 5 2 0 0 86 7 3460
2014 Administrative Support 39 45 6 8 2 0 1 84 10 100
2014 Operational 25 44 21 7 4 0 0 68 11 27
2014 Other 44 40 7 6 2 0 0 85 8 22589

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 21 3 3 1 1 0 94 3 347
2017 Scientific and Professional 33 39 16 4 4 3 0 75 8 4569
2017 Administration and Foreign Services 43 35 13 3 2 3 1 81 5 19589
2017 Administrative Support 50 24 8 10 0 8 0 81 10 12
2017 Operational 20 47 8 8 8 8 0 73 18 12
2017 Other 55 32 7 2 1 2 0 89 3 3541
2014 Executive 77 19 2 1 0 1 0 97 1 409
2014 Scientific and Professional 41 37 12 4 3 3 0 81 7 4959
2014 Administration and Foreign Services 51 31 10 3 2 3 1 85 5 3458
2014 Administrative Support 36 46 8 1 3 6 0 87 4 100
2014 Operational 33 60 0 0 4 4 0 96 4 27
2014 Other 52 32 10 3 2 2 0 86 4 22595

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 25 4 3 1 0 0 92 5 346
2017 Scientific and Professional 30 44 14 6 4 2 0 75 11 4567
2017 Administration and Foreign Services 43 38 11 4 2 2 0 83 6 19626
2017 Administrative Support 42 24 16 7 10 0 0 67 17 12
2017 Operational 43 33 8 0 16 0 0 76 16 12
2017 Other 54 34 6 3 1 0 0 89 5 3543
2014 Executive 75 20 2 1 1 0 0 96 2 411
2014 Scientific and Professional 36 40 12 6 3 2 0 78 10 4960
2014 Administration and Foreign Services 50 34 9 4 2 1 0 86 6 3460
2014 Administrative Support 40 41 7 6 2 3 1 84 9 100
2014 Operational 30 56 7 4 4 0 0 86 7 27
2014 Other 48 35 9 4 2 1 0 84 6 22602

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 23 3 3 2 0 0 92 5 348
2017 Scientific and Professional 32 41 12 8 7 0 0 73 14 4567
2017 Administration and Foreign Services 46 37 8 5 3 0 0 84 8 19621
2017 Administrative Support 58 18 8 16 0 0 0 76 16 12
2017 Operational 20 39 0 16 16 0 8 64 36 12
2017 Other 58 30 5 4 2 0 0 89 6 3547
2014 Executive 78 17 2 2 1 0 0 95 3 411
2014 Scientific and Professional 37 39 12 7 5 0 0 77 12 4957
2014 Administration and Foreign Services 54 32 7 4 2 0 0 87 6 3458
2014 Administrative Support 40 48 4 5 4 0 0 88 8 100
2014 Operational 51 32 7 0 11 0 0 82 11 27
2014 Other 50 34 8 4 3 0 0 85 7 22597

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 33 3 4 3 0 1 89 8 346
2017 Scientific and Professional 24 31 18 9 8 6 4 62 18 4570
2017 Administration and Foreign Services 29 33 16 8 6 6 4 67 15 19637
2017 Administrative Support 32 25 8 18 8 0 8 63 28 12
2017 Operational 12 25 15 33 8 8 0 40 44 12
2017 Other 37 38 10 7 4 2 2 78 11 3538
2014 Executive 65 27 3 1 0 1 1 95 2 411
2014 Scientific and Professional 32 33 15 7 5 5 4 71 13 4962
2014 Administration and Foreign Services 35 33 12 8 5 4 3 73 14 3459
2014 Administrative Support 38 30 15 7 6 3 1 70 14 100
2014 Operational 33 32 4 18 4 4 7 73 24 27
2014 Other 34 33 14 8 5 4 2 71 14 22602

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 25 2 1 1 0 0 96 1 345
2017 Scientific and Professional 32 46 12 5 3 2 0 79 8 4562
2017 Administration and Foreign Services 37 41 12 4 2 3 1 81 6 19594
2017 Administrative Support 66 18 8 8 0 0 0 84 8 12
2017 Operational 24 51 8 0 0 16 0 90 0 12
2017 Other 49 39 7 3 1 1 0 89 4 3541
2014 Executive 72 25 2 1 0 0 0 97 1 411
2014 Scientific and Professional 38 44 10 4 2 3 0 84 6 4961
2014 Administration and Foreign Services 43 38 10 3 1 3 2 85 4 3458
2014 Administrative Support 39 52 5 1 2 1 0 92 3 99
2014 Operational 28 51 18 0 0 4 0 82 0 27
2014 Other 42 41 9 4 1 3 1 85 5 22596

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 20 3 1 1 0 0 94 3 347
2017 Scientific and Professional 30 39 14 9 5 3 1 72 14 4559
2017 Administration and Foreign Services 39 37 11 6 3 3 1 79 9 19593
2017 Administrative Support 42 32 0 18 8 0 0 74 26 12
2017 Operational 28 48 16 0 0 8 0 82 0 12
2017 Other 52 32 7 5 2 2 1 86 7 3536
2014 Executive 78 18 1 2 1 0 0 96 3 410
2014 Scientific and Professional 37 40 11 6 3 2 1 79 10 4958
2014 Administration and Foreign Services 43 36 9 5 3 3 1 82 8 3461
2014 Administrative Support 38 41 8 5 4 4 0 82 9 99
2014 Operational 21 44 21 4 11 0 0 65 14 27
2014 Other 46 36 9 5 2 2 1 84 7 22603

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 24 4 1 1 1 0 94 2 346
2017 Scientific and Professional 21 36 21 12 6 4 1 60 18 4568
2017 Administration and Foreign Services 26 35 20 9 4 5 1 65 14 19610
2017 Administrative Support 17 41 16 10 16 0 0 58 26 12
2017 Operational 20 16 16 31 0 8 8 43 37 12
2017 Other 42 35 12 6 2 2 1 79 9 3543
2014 Executive 78 16 3 2 0 0 0 95 2 411
2014 Scientific and Professional 27 39 18 8 4 4 1 69 12 4960
2014 Administration and Foreign Services 28 34 18 9 4 5 2 66 14 3461
2014 Administrative Support 31 34 17 9 2 5 2 70 12 99
2014 Operational 14 47 14 7 11 7 0 66 19 27
2014 Other 35 35 16 6 3 3 1 73 10 22597

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 20 10 6 7 2 18 72 16 347
2017 Scientific and Professional 14 27 18 17 16 8 1 44 37 4566
2017 Administration and Foreign Services 21 27 17 14 11 9 2 53 27 19585
2017 Administrative Support 18 8 16 33 16 8 0 28 54 12
2017 Operational 20 7 16 16 16 16 8 35 43 12
2017 Other 30 28 13 12 9 6 3 64 22 3538
2014 Executive 45 15 7 6 5 2 20 77 13 411
2014 Scientific and Professional 13 26 18 17 16 9 1 43 36 4961
2014 Administration and Foreign Services 20 27 18 13 11 10 2 53 27 3458
2014 Administrative Support 26 26 19 11 10 7 0 57 23 99
2014 Operational 7 37 18 18 14 7 0 47 34 27
2014 Other 21 27 17 14 12 7 1 53 29 22593

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 46 1 8 2 0 0 88 10 348
2017 Scientific and Professional 20 50 6 17 7 0 0 71 24 4576
2017 Administration and Foreign Services 36 48 4 9 3 0 0 83 13 19653
2017 Administrative Support 41 51 8 0 0 0 0 92 0 12
2017 Operational 16 51 8 16 8 0 0 67 25 12
2017 Other 41 44 3 9 3 0 0 85 12 3547
2014 Executive 57 36 2 4 0 0 0 93 5 410
2014 Scientific and Professional 24 51 6 13 5 0 0 75 19 4962
2014 Administration and Foreign Services 38 45 5 9 3 0 0 83 12 3459
2014 Administrative Support 48 37 6 7 2 0 0 85 9 100
2014 Operational 30 53 7 11 0 0 0 82 11 27
2014 Other 40 47 3 8 2 0 0 87 10 22605

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 26 3 7 2 0 0 88 9 347
2017 Scientific and Professional 27 37 9 16 12 0 0 64 27 4570
2017 Administration and Foreign Services 43 37 7 9 4 0 0 80 14 19625
2017 Administrative Support 41 26 8 25 0 0 0 67 25 12
2017 Operational 36 23 16 8 16 0 0 59 25 12
2017 Other 50 30 4 10 6 0 0 80 16 3543
2014 Executive 76 20 2 2 1 0 0 95 3 410
2014 Scientific and Professional 32 37 8 13 9 0 0 69 22 4963
2014 Administration and Foreign Services 46 33 6 9 6 0 0 79 15 3457
2014 Administrative Support 43 37 7 8 4 1 0 80 12 100
2014 Operational 30 42 14 7 7 0 0 72 14 27
2014 Other 47 35 6 8 4 0 0 82 12 22599

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 22 1 1 1 0 0 97 2 346
2017 Scientific and Professional 35 42 9 9 4 0 0 78 13 4566
2017 Administration and Foreign Services 47 38 7 6 2 0 0 85 8 19590
2017 Administrative Support 56 26 0 10 8 0 0 82 18 12
2017 Operational 19 57 8 8 8 0 0 75 16 12
2017 Other 62 30 4 3 1 0 0 92 4 3528
2014 Executive 80 17 2 1 0 0 0 96 1 410
2014 Scientific and Professional 35 44 9 8 3 0 0 79 11 4960
2014 Administration and Foreign Services 52 35 7 4 2 0 0 87 6 3457
2014 Administrative Support 49 37 7 6 1 0 0 86 7 99
2014 Operational 30 46 21 0 4 0 0 75 4 27
2014 Other 48 37 7 5 2 0 0 86 7 22586

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 18 2 2 0 0 1 96 2 346
2017 Scientific and Professional 69 23 3 2 1 1 2 94 3 4564
2017 Administration and Foreign Services 73 19 3 2 1 1 1 94 3 19607
2017 Administrative Support 74 26 0 0 0 0 0 100 0 12
2017 Operational 68 24 8 0 0 0 0 92 0 12
2017 Other 78 15 2 2 0 1 1 96 2 3537
2014 Executive 84 13 1 1 0 0 0 98 1 410
2014 Scientific and Professional 71 22 3 2 1 1 1 94 3 4962
2014 Administration and Foreign Services 69 19 4 4 1 1 2 90 5 3458
2014 Administrative Support 64 28 3 3 1 1 1 93 4 100
2014 Operational 68 21 4 4 0 0 4 93 4 27
2014 Other 77 17 2 2 1 0 1 95 2 22609

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 17 3 6 3 0 1 89 9 347
2017 Scientific and Professional 71 18 4 3 1 0 2 91 4 4571
2017 Administration and Foreign Services 71 17 4 4 2 0 2 89 7 19638
2017 Administrative Support 74 26 0 0 0 0 0 100 0 12
2017 Operational 68 16 8 0 0 8 0 91 0 12
2017 Other 75 14 3 4 2 0 2 91 6 3545
2014 Executive 77 14 3 5 1 0 0 91 7 410
2014 Scientific and Professional 72 17 4 3 2 0 2 91 5 4962
2014 Administration and Foreign Services 64 17 5 7 5 0 2 83 12 3459
2014 Administrative Support 64 20 6 6 2 1 1 86 8 100
2014 Operational 79 11 4 4 0 0 4 93 4 27
2014 Other 73 16 4 4 2 0 2 90 6 22599

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 14 3 3 1 0 1 93 4 347
2017 Scientific and Professional 74 12 5 2 1 1 4 91 4 4570
2017 Administration and Foreign Services 71 13 6 3 3 1 4 88 6 19641
2017 Administrative Support 84 8 8 0 0 0 0 92 0 12
2017 Operational 76 8 0 8 0 8 0 91 9 12
2017 Other 75 11 5 3 1 0 4 90 5 3544
2014 Executive 82 11 3 2 0 0 1 94 3 411
2014 Scientific and Professional 76 13 4 2 2 0 4 92 4 4960
2014 Administration and Foreign Services 68 12 6 5 5 0 4 84 10 3459
2014 Administrative Support 62 16 6 8 6 0 4 81 14 100
2014 Operational 65 18 11 4 0 0 4 85 4 27
2014 Other 75 12 4 2 2 0 4 91 5 22608

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 8 2 2 1 0 1 95 3 347
2017 Scientific and Professional 77 12 4 1 1 1 4 94 2 4567
2017 Administration and Foreign Services 78 12 3 1 2 0 4 93 3 19611
2017 Administrative Support 100 0 0 0 0 0 0 100 0 12
2017 Operational 76 8 8 0 0 0 8 91 0 12
2017 Other 82 8 3 2 1 0 4 94 3 3538
2014 Executive 89 5 2 1 1 0 2 96 2 411
2014 Scientific and Professional 78 12 3 1 1 0 5 95 2 4959
2014 Administration and Foreign Services 75 11 4 2 3 1 4 90 6 3457
2014 Administrative Support 66 18 8 4 0 1 4 87 4 100
2014 Operational 67 23 7 0 0 0 4 93 0 27
2014 Other 79 10 3 1 2 0 4 94 3 22601

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 20 3 7 2 0 1 88 8 348
2017 Scientific and Professional 65 17 7 2 1 2 6 89 4 4572
2017 Administration and Foreign Services 63 18 7 3 2 2 5 87 5 19629
2017 Administrative Support 76 8 0 8 0 8 0 91 9 12
2017 Operational 76 8 8 0 0 0 8 91 0 12
2017 Other 67 16 6 3 1 1 5 89 5 3547
2014 Executive 72 16 6 4 1 0 1 90 4 411
2014 Scientific and Professional 64 18 6 2 1 2 6 89 4 4961
2014 Administration and Foreign Services 58 19 9 5 4 1 4 81 9 3460
2014 Administrative Support 50 23 8 2 6 2 9 82 9 100
2014 Operational 61 21 11 0 0 0 7 89 0 27
2014 Other 66 16 6 3 2 1 6 88 5 22604

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 18 2 2 0 0 1 96 2 348
2017 Scientific and Professional 67 18 6 2 2 2 4 90 4 4563
2017 Administration and Foreign Services 68 17 5 2 2 2 3 90 4 19623
2017 Administrative Support 84 16 0 0 0 0 0 100 0 12
2017 Operational 68 8 8 8 0 0 8 82 9 12
2017 Other 73 15 4 2 1 2 3 93 3 3533
2014 Executive 80 15 3 1 1 0 1 96 2 411
2014 Scientific and Professional 67 18 5 3 1 2 4 90 4 4960
2014 Administration and Foreign Services 64 20 6 3 1 2 3 89 4 3461
2014 Administrative Support 58 24 7 4 3 2 3 86 7 100
2014 Operational 56 26 11 0 0 0 7 89 0 27
2014 Other 70 16 5 2 2 2 3 91 4 22600

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 13 87 347
2017 Scientific and Professional 17 83 4559
2017 Administration and Foreign Services 14 86 19608
2017 Other 13 87 3541
2014 Executive 7 93 411
2014 Scientific and Professional 15 85 4957
2014 Administration and Foreign Services 13 87 3453
2014 Administrative Support 16 84 100
2014 Other 16 84 22583

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 28 43
2017 Scientific and Professional 44 761
2017 Administration and Foreign Services 52 2736
2017 Other 36 475
2014 Executive 35 29
2014 Scientific and Professional 43 751
2014 Administration and Foreign Services 55 427
2014 Administrative Support 50 16
2014 Other 52 3484

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 67 43
2017 Scientific and Professional 72 761
2017 Administration and Foreign Services 63 2736
2017 Other 57 475
2014 Executive 66 29
2014 Scientific and Professional 69 751
2014 Administration and Foreign Services 52 427
2014 Administrative Support 63 16
2014 Other 59 3484

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 23 43
2017 Scientific and Professional 2 761
2017 Administration and Foreign Services 2 2736
2017 Other 24 475
2014 Executive 21 29
2014 Scientific and Professional 2 751
2014 Administration and Foreign Services 9 427
2014 Other 5 3484

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2014 Executive 0 29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 3 761
2017 Administration and Foreign Services 4 2736
2017 Other 2 475
2014 Scientific and Professional 3 751
2014 Administration and Foreign Services 5 427
2014 Other 3 3484

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 11 761
2017 Administration and Foreign Services 11 2736
2017 Other 9 475
2014 Scientific and Professional 13 751
2014 Administration and Foreign Services 4 427
2014 Other 11 3484

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 3 761
2017 Administration and Foreign Services 3 2736
2017 Other 5 475
2014 Executive 0 29
2014 Scientific and Professional 3 751
2014 Administration and Foreign Services 5 427
2014 Administrative Support 0 16
2014 Other 3 3484

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Executive 40 43
2017 Scientific and Professional 36 764
2017 Administration and Foreign Services 36 2737
2017 Other 41 476
2014 Executive 41 29
2014 Scientific and Professional 34 752
2014 Administration and Foreign Services 41 427
2014 Administrative Support 29 17
2014 Other 36 3490

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Executive 28 43
2017 Scientific and Professional 38 764
2017 Administration and Foreign Services 39 2737
2017 Other 38 476
2014 Executive 28 29
2014 Scientific and Professional 39 752
2014 Administration and Foreign Services 39 427
2014 Administrative Support 59 17
2014 Other 36 3490

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 37 43
2017 Scientific and Professional 38 764
2017 Administration and Foreign Services 39 2737
2017 Other 40 476
2014 Executive 31 29
2014 Scientific and Professional 35 752
2014 Administration and Foreign Services 41 427
2014 Administrative Support 47 17
2014 Other 35 3490

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 47 43
2017 Scientific and Professional 40 764
2017 Administration and Foreign Services 41 2737
2017 Other 38 476
2014 Executive 52 29
2014 Scientific and Professional 40 752
2014 Administration and Foreign Services 40 427
2014 Administrative Support 29 17
2014 Other 41 3490

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Executive 23 43
2017 Scientific and Professional 25 764
2017 Administration and Foreign Services 24 2737
2017 Other 24 476
2014 Executive 17 29
2014 Scientific and Professional 26 752
2014 Administration and Foreign Services 30 427
2014 Other 23 3490

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Executive 67 43
2017 Scientific and Professional 58 764
2017 Administration and Foreign Services 54 2737
2017 Other 56 476
2014 Executive 59 29
2014 Scientific and Professional 57 752
2014 Administration and Foreign Services 54 427
2014 Administrative Support 47 17
2014 Other 56 3490

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 51 43
2017 Scientific and Professional 35 764
2017 Administration and Foreign Services 32 2737
2017 Other 41 476
2014 Executive 41 29
2014 Scientific and Professional 33 752
2014 Administration and Foreign Services 35 427
2014 Other 34 3490

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 1 764
2017 Administration and Foreign Services 1 2737
2014 Scientific and Professional 1 752
2014 Administrative Support 0 17
2014 Other 1 3490

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 764
2017 Administration and Foreign Services 9 2737
2017 Other 10 476
2014 Executive 0 29
2014 Scientific and Professional 8 752
2014 Administration and Foreign Services 7 427
2014 Administrative Support 0 17
2014 Other 8 3490

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 764
2017 Administration and Foreign Services 9 2737
2017 Other 10 476
2014 Scientific and Professional 11 752
2014 Administration and Foreign Services 11 427
2014 Other 10 3490

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 42 43
2017 Scientific and Professional 54 764
2017 Administration and Foreign Services 49 2737
2017 Other 45 476
2014 Executive 38 29
2014 Scientific and Professional 45 752
2014 Administration and Foreign Services 47 427
2014 Administrative Support 53 17
2014 Other 45 3490

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Executive 30 43
2017 Scientific and Professional 23 764
2017 Administration and Foreign Services 23 2737
2017 Other 26 476
2014 Executive 41 29
2014 Scientific and Professional 21 752
2014 Administration and Foreign Services 27 427
2014 Other 25 3490

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 764
2017 Administration and Foreign Services 14 2737
2017 Other 12 476
2014 Scientific and Professional 12 752
2014 Administration and Foreign Services 12 427
2014 Other 14 3490

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 55 44
2017 Scientific and Professional 41 764
2017 Administration and Foreign Services 46 2736
2017 Other 56 475
2014 Executive 59 29
2014 Scientific and Professional 40 753
2014 Administration and Foreign Services 55 427
2014 Administrative Support 41 17
2014 Other 50 3487

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Executive 32 44
2017 Scientific and Professional 25 764
2017 Administration and Foreign Services 26 2736
2017 Other 33 475
2014 Executive 41 29
2014 Scientific and Professional 24 753
2014 Administration and Foreign Services 32 427
2014 Administrative Support 29 17
2014 Other 29 3487

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 2 764
2017 Administration and Foreign Services 4 2736
2017 Other 12 475
2014 Executive 28 29
2014 Scientific and Professional 4 753
2014 Administration and Foreign Services 7 427
2014 Administrative Support 0 17
2014 Other 5 3487

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 44
2017 Scientific and Professional 29 764
2017 Administration and Foreign Services 25 2736
2017 Other 19 475
2014 Scientific and Professional 23 753
2014 Administration and Foreign Services 19 427
2014 Other 24 3487

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 764
2017 Administration and Foreign Services 9 2736
2017 Other 14 475
2014 Scientific and Professional 9 753
2014 Administration and Foreign Services 12 427
2014 Other 11 3487

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 44
2017 Scientific and Professional 10 764
2017 Administration and Foreign Services 6 2736
2017 Other 6 475
2014 Scientific and Professional 6 753
2014 Administration and Foreign Services 4 427
2014 Administrative Support 0 17
2014 Other 6 3487

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 12 764
2017 Administration and Foreign Services 13 2736
2017 Other 12 475
2014 Scientific and Professional 13 753
2014 Administration and Foreign Services 15 427
2014 Other 15 3487

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 14 44
2017 Scientific and Professional 10 764
2017 Administration and Foreign Services 10 2736
2017 Other 10 475
2014 Scientific and Professional 7 753
2014 Administration and Foreign Services 10 427
2014 Other 8 3487

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 20 44
2017 Scientific and Professional 31 764
2017 Administration and Foreign Services 28 2736
2017 Other 24 475
2014 Executive 17 29
2014 Scientific and Professional 35 753
2014 Administration and Foreign Services 23 427
2014 Administrative Support 35 17
2014 Other 26 3487

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 683
2017 Administration and Foreign Services 14 2560
2017 Other 12 446
2014 Executive 18 28
2014 Scientific and Professional 10 705
2014 Administration and Foreign Services 15 408
2014 Administrative Support 29 17
2014 Other 14 3266

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Executive 12 43
2017 Scientific and Professional 16 683
2017 Administration and Foreign Services 18 2560
2017 Other 13 446
2014 Scientific and Professional 16 705
2014 Administration and Foreign Services 20 408
2014 Administrative Support 0 17
2014 Other 18 3266

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 10 683
2017 Administration and Foreign Services 11 2560
2017 Other 9 446
2014 Scientific and Professional 10 705
2014 Administration and Foreign Services 12 408
2014 Other 11 3266

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 8 683
2017 Administration and Foreign Services 8 2560
2017 Other 10 446
2014 Scientific and Professional 5 705
2014 Administration and Foreign Services 7 408
2014 Other 9 3266

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 8 683
2017 Administration and Foreign Services 9 2560
2017 Other 13 446
2014 Scientific and Professional 10 705
2014 Administration and Foreign Services 14 408
2014 Other 10 3266

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 683
2017 Administration and Foreign Services 11 2560
2017 Other 18 446
2014 Executive 0 28
2014 Scientific and Professional 7 705
2014 Administration and Foreign Services 13 408
2014 Other 12 3266

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 14 43
2017 Scientific and Professional 13 683
2017 Administration and Foreign Services 14 2560
2017 Other 14 446
2014 Scientific and Professional 15 705
2014 Administration and Foreign Services 13 408
2014 Other 12 3266

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 9 683
2017 Administration and Foreign Services 9 2560
2017 Other 7 446
2014 Executive 0 28
2014 Scientific and Professional 8 705
2014 Administration and Foreign Services 9 408
2014 Other 8 3266

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 683
2017 Administration and Foreign Services 13 2560
2017 Other 11 446
2014 Scientific and Professional 12 705
2014 Administration and Foreign Services 12 408
2014 Other 12 3266

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 26 43
2017 Scientific and Professional 24 683
2017 Administration and Foreign Services 20 2560
2017 Other 21 446
2014 Scientific and Professional 22 705
2014 Administration and Foreign Services 24 408
2014 Other 19 3266

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 16 43
2017 Scientific and Professional 9 683
2017 Administration and Foreign Services 7 2560
2017 Other 7 446
2014 Scientific and Professional 8 705
2014 Administration and Foreign Services 9 408
2014 Administrative Support 0 17
2014 Other 7 3266

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 54 43
2017 Scientific and Professional 48 683
2017 Administration and Foreign Services 43 2560
2017 Other 44 446
2014 Executive 21 28
2014 Scientific and Professional 47 705
2014 Administration and Foreign Services 41 408
2014 Administrative Support 29 17
2014 Other 42 3266

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Administration and Foreign Services 1 2560
2017 Other 1 446
2014 Executive 0 28
2014 Scientific and Professional 2 705
2014 Administration and Foreign Services 2 408
2014 Administrative Support 0 17
2014 Other 1 3266

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 44 43
2017 Scientific and Professional 53 683
2017 Administration and Foreign Services 50 2560
2017 Other 50 446
2014 Executive 54 28
2014 Scientific and Professional 54 705
2014 Administration and Foreign Services 49 408
2014 Administrative Support 53 17
2014 Other 50 3266

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 43
2017 Scientific and Professional 2 683
2017 Administration and Foreign Services 1 2560
2017 Other 1 446

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 21 43
2017 Scientific and Professional 13 683
2017 Administration and Foreign Services 13 2560
2017 Other 14 446
2014 Executive 21 28
2014 Scientific and Professional 10 705
2014 Administration and Foreign Services 13 408
2014 Administrative Support 0 17
2014 Other 13 3266

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 100 0 43
2017 Scientific and Professional 95 5 762
2017 Administration and Foreign Services 92 8 2742
2017 Other 93 7 476

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 24 9 5 3 6 2 82 8 348
2017 Scientific and Professional 12 16 21 7 8 29 7 44 22 4575
2017 Administration and Foreign Services 20 20 19 5 5 23 7 58 15 19638
2017 Administrative Support 24 26 8 18 0 16 8 66 23 12
2017 Operational 22 9 16 0 27 18 9 42 36 11
2017 Other 30 24 14 6 4 16 6 69 13 3544
2014 Executive 60 23 4 3 1 7 1 91 5 411
2014 Scientific and Professional 14 18 22 5 6 28 7 49 18 4960
2014 Administration and Foreign Services 23 20 17 5 4 25 7 62 13 3460
2014 Administrative Support 22 36 16 6 4 15 3 70 11 100
2014 Operational 23 28 28 0 7 14 0 59 8 27
2014 Other 23 21 18 6 5 21 6 60 15 22602

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 24 6 2 1 1 0 90 4 347
2017 Scientific and Professional 24 34 18 7 6 10 1 65 15 4569
2017 Administration and Foreign Services 35 32 15 5 4 7 1 74 9 19615
2017 Administrative Support 24 43 24 0 0 8 0 73 0 12
2017 Operational 36 16 15 8 16 8 0 57 27 12
2017 Other 46 31 9 5 3 5 1 82 8 3536
2014 Executive 75 18 3 2 1 1 0 94 3 411
2014 Scientific and Professional 26 35 18 5 5 10 1 68 12 4961
2014 Administration and Foreign Services 37 33 14 4 3 8 1 77 7 3458
2014 Administrative Support 31 42 12 5 3 7 0 79 8 100
2014 Operational 37 32 21 4 7 0 0 68 11 27
2014 Other 38 33 14 5 4 6 1 76 9 22578

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 5 95 348
2017 Scientific and Professional 11 89 4555
2017 Administration and Foreign Services 7 93 19604
2017 Administrative Support 0 100 12
2017 Other 6 94 3537
2014 Scientific and Professional 9 91 4951
2014 Administration and Foreign Services 7 93 3454
2014 Administrative Support 11 89 100
2014 Other 7 93 22572

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 472
2017 Administration and Foreign Services 32 1392
2017 Other 29 209
2014 Scientific and Professional 26 416
2014 Administration and Foreign Services 36 239
2014 Other 31 1560

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 100 14
2017 Scientific and Professional 86 472
2017 Administration and Foreign Services 79 1392
2017 Other 73 209
2014 Scientific and Professional 84 416
2014 Administration and Foreign Services 80 239
2014 Administrative Support 75 11
2014 Other 78 1560

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 0 14
2017 Scientific and Professional 1 472
2017 Administration and Foreign Services 2 1392
2017 Other 7 209
2014 Administration and Foreign Services 4 239
2014 Other 2 1560

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 14
2017 Other 0 209
2014 Administrative Support 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Executive 0 14
2017 Scientific and Professional 3 472
2017 Administration and Foreign Services 6 1392
2017 Other 4 209
2014 Scientific and Professional 4 416
2014 Administration and Foreign Services 7 239
2014 Other 5 1560

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 14
2017 Scientific and Professional 8 472
2017 Administration and Foreign Services 11 1392
2017 Other 7 209
2014 Scientific and Professional 7 416
2014 Administration and Foreign Services 5 239
2014 Administrative Support 0 11
2014 Other 9 1560

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 14
2017 Scientific and Professional 5 472
2017 Administration and Foreign Services 9 1392
2017 Other 10 209
2014 Scientific and Professional 11 416
2014 Administration and Foreign Services 10 239
2014 Other 10 1560

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 33 473
2017 Administration and Foreign Services 29 1387
2017 Other 29 210
2014 Scientific and Professional 35 417
2014 Administration and Foreign Services 26 239
2014 Other 23 1556

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 23 473
2017 Administration and Foreign Services 19 1387
2017 Other 21 210
2014 Scientific and Professional 26 417
2014 Administration and Foreign Services 24 239
2014 Other 18 1556

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 23 473
2017 Administration and Foreign Services 18 1387
2017 Other 19 210
2014 Scientific and Professional 22 417
2014 Administration and Foreign Services 15 239
2014 Other 14 1556

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 473
2017 Administration and Foreign Services 7 1387
2017 Other 5 210
2014 Scientific and Professional 8 417
2014 Administration and Foreign Services 10 239
2014 Administrative Support 0 11
2014 Other 5 1556

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 24 473
2017 Administration and Foreign Services 24 1387
2017 Other 30 210
2014 Scientific and Professional 24 417
2014 Administration and Foreign Services 24 239
2014 Other 24 1556

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 30 473
2017 Administration and Foreign Services 26 1387
2017 Other 28 210
2014 Scientific and Professional 31 417
2014 Administration and Foreign Services 25 239
2014 Administrative Support 0 11
2014 Other 21 1556

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 3 473
2017 Administration and Foreign Services 4 1387
2017 Other 4 210
2014 Scientific and Professional 1 417
2014 Administration and Foreign Services 5 239
2014 Administrative Support 0 11
2014 Other 2 1556

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Administration and Foreign Services 1 1387

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 7 473
2017 Administration and Foreign Services 7 1387
2017 Other 4 210
2014 Scientific and Professional 8 417
2014 Administration and Foreign Services 9 239
2014 Administrative Support 0 11
2014 Other 6 1556

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 13 473
2017 Administration and Foreign Services 13 1387
2017 Other 11 210
2014 Scientific and Professional 13 417
2014 Administration and Foreign Services 15 239
2014 Other 13 1556

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Administration and Foreign Services 1 1387
2017 Other 0 210

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 15 473
2017 Administration and Foreign Services 19 1387
2017 Other 19 210
2014 Scientific and Professional 10 417
2014 Administration and Foreign Services 16 239
2014 Other 19 1556

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 0 473
2017 Administration and Foreign Services 0 1387
2017 Other 0 210
2014 Scientific and Professional 0 417
2014 Administrative Support 0 11
2014 Other 1 1556

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 473
2017 Administration and Foreign Services 19 1387
2017 Other 13 210
2014 Scientific and Professional 24 417
2014 Administration and Foreign Services 26 239
2014 Administrative Support 59 11
2014 Other 28 1556

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 25 473
2017 Administration and Foreign Services 29 1391
2017 Other 29 210
2014 Scientific and Professional 23 417
2014 Administration and Foreign Services 31 240
2014 Other 28 1560

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 13 473
2017 Administration and Foreign Services 15 1391
2017 Other 12 210
2014 Scientific and Professional 11 417
2014 Administration and Foreign Services 19 240
2014 Administrative Support 0 10
2014 Other 14 1560

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 3 473
2017 Administration and Foreign Services 3 1391
2017 Other 5 210
2014 Scientific and Professional 3 417
2014 Administration and Foreign Services 7 240
2014 Administrative Support 0 10
2014 Other 3 1560

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 24 473
2017 Administration and Foreign Services 20 1391
2017 Other 13 210
2014 Scientific and Professional 22 417
2014 Administration and Foreign Services 17 240
2014 Other 21 1560

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 5 473
2017 Administration and Foreign Services 5 1391
2017 Other 5 210
2014 Scientific and Professional 4 417
2014 Administration and Foreign Services 7 240
2014 Administrative Support 0 10
2014 Other 5 1560

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 10 473
2017 Administration and Foreign Services 6 1391
2017 Other 6 210
2014 Scientific and Professional 5 417
2014 Administration and Foreign Services 7 240
2014 Administrative Support 0 10
2014 Other 5 1560

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 473
2017 Administration and Foreign Services 9 1391
2017 Other 5 210
2014 Scientific and Professional 7 417
2014 Administration and Foreign Services 12 240
2014 Administrative Support 0 10
2014 Other 10 1560

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 473
2017 Administration and Foreign Services 7 1391
2017 Other 7 210
2014 Scientific and Professional 6 417
2014 Administration and Foreign Services 8 240
2014 Other 9 1560

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 67 15
2017 Scientific and Professional 53 473
2017 Administration and Foreign Services 48 1391
2017 Other 52 210
2014 Scientific and Professional 56 417
2014 Administration and Foreign Services 49 240
2014 Administrative Support 64 10
2014 Other 47 1560

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 4 422
2017 Administration and Foreign Services 7 1301
2017 Other 5 197
2014 Scientific and Professional 2 395
2014 Administration and Foreign Services 4 222
2014 Administrative Support 0 10
2014 Other 8 1471

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 9 422
2017 Administration and Foreign Services 13 1301
2017 Other 15 197
2014 Scientific and Professional 10 395
2014 Administration and Foreign Services 16 222
2014 Administrative Support 0 10
2014 Other 11 1471

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 3 422
2017 Administration and Foreign Services 5 1301
2017 Other 3 197
2014 Scientific and Professional 3 395
2014 Administration and Foreign Services 4 222
2014 Other 5 1471

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 1 422
2017 Administration and Foreign Services 3 1301
2014 Scientific and Professional 2 395
2014 Administration and Foreign Services 3 222
2014 Other 3 1471

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 2 422
2017 Administration and Foreign Services 2 1301
2017 Other 3 197
2014 Scientific and Professional 2 395
2014 Administration and Foreign Services 2 222
2014 Administrative Support 0 10
2014 Other 3 1471

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 3 422
2017 Administration and Foreign Services 6 1301
2017 Other 7 197
2014 Scientific and Professional 2 395
2014 Administration and Foreign Services 4 222
2014 Other 5 1471

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 6 422
2017 Administration and Foreign Services 10 1301
2017 Other 10 197
2014 Scientific and Professional 10 395
2014 Administration and Foreign Services 12 222
2014 Other 10 1471

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 9 422
2017 Administration and Foreign Services 10 1301
2017 Other 7 197
2014 Scientific and Professional 9 395
2014 Administration and Foreign Services 11 222
2014 Other 8 1471

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 11 422
2017 Administration and Foreign Services 11 1301
2017 Other 6 197
2014 Scientific and Professional 12 395
2014 Administration and Foreign Services 10 222
2014 Other 10 1471

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 40 15
2017 Scientific and Professional 21 422
2017 Administration and Foreign Services 21 1301
2017 Other 18 197
2014 Scientific and Professional 21 395
2014 Administration and Foreign Services 27 222
2014 Other 17 1471

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 7 422
2017 Administration and Foreign Services 7 1301
2017 Other 10 197
2014 Scientific and Professional 8 395
2014 Administration and Foreign Services 9 222
2014 Administrative Support 0 10
2014 Other 8 1471

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 53 15
2017 Scientific and Professional 44 422
2017 Administration and Foreign Services 41 1301
2017 Other 43 197
2014 Scientific and Professional 43 395
2014 Administration and Foreign Services 47 222
2014 Other 40 1471

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 1 422
2017 Administration and Foreign Services 1 1301
2017 Other 3 197
2014 Scientific and Professional 2 395
2014 Administration and Foreign Services 3 222
2014 Administrative Support 0 10
2014 Other 2 1471

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 67 15
2017 Scientific and Professional 62 422
2017 Administration and Foreign Services 60 1301
2017 Other 59 197
2014 Scientific and Professional 69 395
2014 Administration and Foreign Services 67 222
2014 Administrative Support 63 10
2014 Other 61 1471

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 15
2017 Scientific and Professional 1 422
2017 Administration and Foreign Services 1 1301

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 422
2017 Administration and Foreign Services 14 1301
2017 Other 12 197
2014 Scientific and Professional 13 395
2014 Administration and Foreign Services 12 222
2014 Other 13 1471

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 93 7 15
2017 Scientific and Professional 95 5 472
2017 Administration and Foreign Services 93 7 1395
2017 Other 93 7 211

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 20 8 2 1 9 3 88 4 348
2017 Scientific and Professional 13 18 22 5 5 32 6 49 16 4569
2017 Administration and Foreign Services 22 20 20 3 3 27 6 62 8 19632
2017 Administrative Support 34 26 16 0 0 16 8 79 0 12
2017 Operational 20 16 16 0 8 31 8 60 13 12
2017 Other 33 22 14 3 2 20 6 74 6 3544
2014 Executive 65 17 6 1 0 9 3 92 1 410
2014 Scientific and Professional 14 18 22 4 4 32 6 53 12 4959
2014 Administration and Foreign Services 22 18 17 3 2 31 7 65 8 3455
2014 Administrative Support 21 40 17 4 4 11 4 72 9 100
2014 Operational 26 25 21 0 4 21 4 67 5 27
2014 Other 24 20 19 3 2 26 6 64 8 22603

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 20 4 2 1 2 0 93 3 346
2017 Scientific and Professional 25 34 18 5 5 12 1 68 11 4564
2017 Administration and Foreign Services 37 32 15 3 3 9 1 77 6 19581
2017 Administrative Support 34 50 16 0 0 0 0 84 0 12
2017 Operational 28 23 33 0 8 8 0 56 9 12
2017 Other 50 30 9 2 2 5 1 86 4 3537
2014 Executive 78 16 3 1 0 2 0 96 2 411
2014 Scientific and Professional 27 35 18 4 4 12 1 71 9 4958
2014 Administration and Foreign Services 39 31 13 3 2 11 1 80 5 3451
2014 Administrative Support 31 44 14 4 2 6 0 79 6 100
2014 Operational 30 39 21 0 4 7 0 74 4 27
2014 Other 40 31 14 3 2 8 1 79 5 22591

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 7 93 348
2017 Scientific and Professional 16 84 4568
2017 Administration and Foreign Services 18 82 19614
2017 Other 12 88 3543
2014 Executive 6 94 411
2014 Scientific and Professional 14 86 4953
2014 Administration and Foreign Services 13 87 3455
2014 Administrative Support 21 79 99
2014 Other 16 84 22561

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 72 28 25
2017 Scientific and Professional 75 25 721
2017 Administration and Foreign Services 82 18 3538
2017 Other 77 23 426
2014 Executive 78 22 23
2014 Scientific and Professional 75 25 700
2014 Administration and Foreign Services 81 19 458
2014 Administrative Support 76 24 20
2014 Other 83 17 3610

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 22 0 6 0 0 0 94 6 18
2017 Scientific and Professional 35 41 8 8 6 1 0 77 15 543
2017 Administration and Foreign Services 44 37 5 8 4 1 0 83 12 2887
2017 Other 55 27 3 9 4 0 1 84 13 330
2014 Executive 67 28 6 0 0 0 0 94 0 18
2014 Scientific and Professional 40 38 8 8 4 1 1 80 12 525
2014 Administration and Foreign Services 54 30 5 7 4 0 0 84 11 372
2014 Administrative Support 50 38 0 13 0 0 0 88 13 16
2014 Other 53 31 5 7 4 0 0 85 10 2985

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 15 2 0 0 0 50 95 1 348
2017 Scientific and Professional 22 57 12 6 1 1 0 80 8 4574
2017 Administration and Foreign Services 27 52 11 6 2 2 1 81 8 19663
2017 Administrative Support 25 34 0 24 8 0 8 65 35 12
2017 Operational 20 41 8 8 0 16 7 79 11 12
2017 Other 49 31 4 2 1 3 10 92 4 3546
2014 Executive 35 9 2 0 0 1 52 95 1 411
2014 Scientific and Professional 23 59 12 5 1 1 0 82 6 4961
2014 Administration and Foreign Services 30 49 10 4 1 2 5 84 5 3458
2014 Administrative Support 19 49 18 6 4 3 3 72 10 100
2014 Operational 25 54 7 11 0 4 0 82 11 27
2014 Other 30 49 10 6 2 2 1 81 8 22604

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 31 8 3 1 4 14 86 4 348
2017 Scientific and Professional 8 26 22 15 10 18 2 42 31 4568
2017 Administration and Foreign Services 15 30 21 8 5 17 4 57 16 19625
2017 Administrative Support 26 8 16 25 8 8 8 41 40 12
2017 Operational 8 20 8 39 8 8 8 34 57 12
2017 Other 26 29 14 5 3 11 12 71 11 3544
2014 Executive 50 24 6 3 1 2 15 89 4 411
2014 Scientific and Professional 8 29 24 12 8 17 3 45 25 4959
2014 Administration and Foreign Services 13 25 21 7 4 20 10 55 15 3459
2014 Administrative Support 13 36 25 4 5 15 2 60 10 100
2014 Operational 11 26 25 14 7 18 0 45 26 27
2014 Other 15 28 22 9 6 15 4 53 20 22591

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 7 3 1 0 0 46 92 2 348
2017 Scientific and Professional 39 38 11 3 2 7 0 83 5 4574
2017 Administration and Foreign Services 45 33 10 2 1 8 1 86 3 19641
2017 Administrative Support 50 18 8 8 0 8 8 81 10 12
2017 Operational 22 18 9 27 9 9 7 47 42 11
2017 Other 54 24 5 1 1 6 10 92 2 3544
2014 Executive 41 5 1 0 0 1 51 96 1 411
2014 Scientific and Professional 38 40 12 2 1 7 0 84 4 4961
2014 Administration and Foreign Services 41 31 10 2 1 9 5 84 4 3460
2014 Administrative Support 31 48 12 2 2 6 0 83 4 100
2014 Operational 32 40 14 4 0 11 0 80 4 27
2014 Other 44 33 11 2 1 8 1 84 4 22601

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 8 2 1 1 0 38 94 3 346
2017 Scientific and Professional 24 36 17 8 6 10 0 66 16 4559
2017 Administration and Foreign Services 35 33 13 4 2 11 1 78 7 19608
2017 Administrative Support 42 18 8 8 0 16 8 79 11 12
2017 Operational 20 8 16 25 8 16 7 37 42 12
2017 Other 48 25 6 2 1 7 10 88 4 3537
2014 Executive 43 4 1 0 0 1 50 97 1 411
2014 Scientific and Professional 25 37 17 6 5 10 0 69 12 4961
2014 Administration and Foreign Services 35 31 13 3 2 12 5 79 6 3461
2014 Administrative Support 26 42 14 4 2 12 1 78 6 100
2014 Operational 28 30 18 0 14 11 0 65 16 27
2014 Other 35 32 14 4 3 11 1 76 8 22593
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 24 6 3 3 1 1 87 7 345
2017 Scientific and Professional 54 26 9 5 5 1 0 81 10 4564
2017 Administration and Foreign Services 59 25 7 4 3 1 0 86 8 19618
2017 Administrative Support 56 18 0 10 16 0 0 74 26 12
2017 Operational 25 12 15 25 16 0 8 39 44 12
2017 Other 64 23 6 4 3 0 0 87 7 3540

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 22 8 2 3 1 0 86 5 347
2017 Scientific and Professional 52 26 11 5 5 2 0 80 9 4566
2017 Administration and Foreign Services 56 25 10 4 3 2 0 83 7 19623
2017 Administrative Support 58 8 8 18 8 0 0 66 26 12
2017 Operational 8 35 16 25 8 0 8 47 36 12
2017 Other 61 23 9 3 3 1 0 85 7 3542

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 40 6 3 2 0 0 89 5 347
2017 Scientific and Professional 22 47 16 7 5 3 0 72 12 4558
2017 Administration and Foreign Services 27 42 16 7 4 4 0 72 12 19595
2017 Administrative Support 18 24 8 41 8 0 0 42 50 12
2017 Operational 12 41 16 8 15 8 0 57 25 12
2017 Other 35 43 10 6 3 3 0 80 9 3533

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 42 5 8 4 1 0 83 12 348
2017 Scientific and Professional 14 39 20 15 11 2 0 54 26 4567
2017 Administration and Foreign Services 19 40 18 13 8 2 0 61 21 19618
2017 Administrative Support 16 34 8 33 8 0 0 50 41 12
2017 Operational 12 25 8 39 16 0 0 36 56 12
2017 Other 24 43 14 12 5 1 0 68 17 3539

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 29 20 9 9 0 1 62 18 348
2017 Scientific and Professional 23 28 21 13 13 0 1 52 26 4567
2017 Administration and Foreign Services 28 28 19 11 11 1 2 57 23 19615
2017 Administrative Support 34 26 8 8 16 8 0 65 27 12
2017 Operational 16 36 15 24 0 0 8 57 26 12
2017 Other 26 28 20 12 12 0 1 55 25 3533

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 17 35 27 13 0 0 25 40 348
2017 Scientific and Professional 16 31 29 14 8 0 1 48 22 4563
2017 Administration and Foreign Services 22 29 26 13 8 0 2 52 22 19601
2017 Administrative Support 42 8 25 8 16 0 0 50 24 12
2017 Operational 16 16 28 23 16 0 0 32 39 12
2017 Other 18 26 26 18 12 0 1 44 30 3540

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 24 33 23 13 0 0 32 36 348
2017 Scientific and Professional 21 31 22 14 9 0 2 54 23 4564
2017 Administration and Foreign Services 28 29 20 11 7 1 4 60 19 19575
2017 Administrative Support 42 18 7 8 24 0 0 60 32 12
2017 Operational 16 25 28 16 15 0 0 41 31 12
2017 Other 26 28 23 13 8 0 2 55 22 3537

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 22 34 18 10 0 0 38 28 345
2017 Scientific and Professional 29 25 19 11 7 3 6 60 20 4561
2017 Administration and Foreign Services 28 24 19 13 10 2 4 55 24 19608
2017 Administrative Support 50 18 0 24 7 0 0 68 32 12
2017 Operational 0 36 16 15 25 0 8 39 43 12
2017 Other 24 24 21 16 12 0 2 49 29 3540

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 31 29 15 10 0 2 44 26 348
2017 Scientific and Professional 54 17 6 2 1 1 18 88 4 4552
2017 Administration and Foreign Services 56 16 7 2 1 1 16 87 5 19568
2017 Administrative Support 74 18 8 0 0 0 0 92 0 12
2017 Operational 65 9 0 0 9 0 17 89 11 11
2017 Other 50 23 11 5 3 0 8 79 9 3539

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 31 33 13 8 0 0 46 20 347
2017 Scientific and Professional 31 30 21 10 6 0 1 62 17 4549
2017 Administration and Foreign Services 34 30 20 9 6 0 1 65 15 19535
2017 Administrative Support 43 30 9 9 9 0 0 73 18 11
2017 Operational 25 8 36 15 8 0 8 35 25 12
2017 Other 33 31 21 9 6 0 0 64 15 3536

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 36 16 8 4 0 0 72 12 346
2017 Scientific and Professional 21 32 25 12 7 1 2 54 20 4546
2017 Administration and Foreign Services 30 32 20 9 4 1 2 65 14 19515
2017 Administrative Support 28 36 18 9 9 0 0 65 18 11
2017 Operational 25 36 0 31 0 0 8 66 34 12
2017 Other 30 35 20 9 5 0 1 66 14 3530

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 37 24 16 8 0 0 53 24 347
2017 Scientific and Professional 17 30 25 16 9 1 1 49 26 4545
2017 Administration and Foreign Services 24 31 22 13 7 1 2 57 20 19535
2017 Administrative Support 37 18 36 9 0 0 0 55 9 11
2017 Operational 16 36 8 39 0 0 0 53 39 12
2017 Other 22 30 23 15 9 0 1 53 24 3533

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 36 13 8 3 0 0 75 11 347
2017 Scientific and Professional 24 33 21 13 6 1 2 58 20 4543
2017 Administration and Foreign Services 33 31 18 9 5 1 3 66 15 19532
2017 Administrative Support 27 39 0 35 0 0 0 65 35 11
2017 Operational 25 20 33 16 7 0 0 44 23 12
2017 Other 34 32 18 10 5 0 1 67 15 3532

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 29 30 15 8 0 0 46 23 346
2017 Scientific and Professional 20 31 24 15 8 1 1 52 23 4533
2017 Administration and Foreign Services 26 31 22 12 7 1 2 59 19 19503
2017 Administrative Support 37 19 26 0 18 0 0 57 18 11
2017 Operational 8 28 33 16 7 0 8 39 25 12
2017 Other 24 30 23 14 7 0 1 55 22 3523

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 17 9 1 2 0 0 89 2 348
2017 Scientific and Professional 39 27 17 9 6 0 2 68 15 4568
2017 Administration and Foreign Services 54 23 12 5 3 0 3 80 8 19617
2017 Administrative Support 26 24 18 24 7 0 0 50 32 12
2017 Operational 47 28 16 8 0 0 0 75 8 12
2017 Other 63 20 10 4 2 0 1 84 6 3542

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 82 11 2 3 2 0 1 94 4 348
2017 Scientific and Professional 60 17 7 5 5 2 4 82 11 4570
2017 Administration and Foreign Services 71 13 6 3 3 1 4 88 6 19600
2017 Administrative Support 66 26 8 0 0 0 0 92 0 12
2017 Operational 49 27 8 0 8 0 8 82 9 12
2017 Other 76 11 5 3 2 0 2 90 5 3548

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 25 4 3 1 0 1 93 4 347
2017 Scientific and Professional 55 27 9 4 2 0 3 85 6 4566
2017 Administration and Foreign Services 58 26 8 3 2 0 3 87 5 19602
2017 Administrative Support 50 18 24 7 0 0 0 68 7 12
2017 Operational 24 43 25 0 0 0 8 73 0 12
2017 Other 58 27 9 3 1 0 1 87 4 3533

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 20 4 4 3 0 0 89 7 346
2017 Scientific and Professional 49 23 12 6 7 1 3 74 13 4565
2017 Administration and Foreign Services 61 19 8 5 3 1 3 83 9 19601
2017 Administrative Support 66 18 8 0 8 0 0 84 8 12
2017 Operational 43 16 0 25 8 0 8 64 36 12
2017 Other 64 19 7 5 3 0 1 84 8 3539

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 37 14 3 1 0 1 81 5 348
2017 Scientific and Professional 45 8 3 1 1 1 41 92 3 4558
2017 Administration and Foreign Services 56 8 2 1 0 1 31 94 2 19585
2017 Administrative Support 72 10 0 0 0 0 18 100 0 11
2017 Operational 47 28 0 0 0 0 24 100 0 12
2017 Other 45 28 14 6 2 0 5 76 8 3540

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 20 5 1 1 0 2 93 2 344
2017 Scientific and Professional 47 25 14 5 2 1 8 78 8 4538
2017 Administration and Foreign Services 60 18 8 3 2 1 8 87 5 19503
2017 Administrative Support 59 0 10 8 7 0 16 70 19 12
2017 Operational 49 28 7 0 0 0 16 92 0 12
2017 Other 65 20 8 3 1 0 3 88 4 3513

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 89 7 1 1 1 0 1 97 1 347
2017 Scientific and Professional 58 22 7 3 3 1 5 85 7 4569
2017 Administration and Foreign Services 49 17 10 8 11 1 4 69 20 19624
2017 Administrative Support 34 26 16 8 8 0 8 65 18 12
2017 Operational 44 31 0 0 8 0 16 90 10 12
2017 Other 67 16 7 4 4 0 2 85 8 3545

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 23 10 2 1 0 1 87 3 348
2017 Scientific and Professional 40 33 15 6 3 1 3 76 9 4560
2017 Administration and Foreign Services 45 31 14 5 2 0 3 78 8 19593
2017 Administrative Support 72 19 0 9 0 0 0 91 9 11
2017 Operational 51 16 0 8 8 0 16 80 20 12
2017 Other 51 31 12 4 2 0 1 83 5 3535

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 23 44 21 6 0 0 29 26 348
2017 Scientific and Professional 8 28 43 15 6 0 0 36 21 4571
2017 Administration and Foreign Services 14 32 37 12 5 0 0 46 17 19644
2017 Administrative Support 26 8 50 8 8 0 0 34 16 12
2017 Operational 8 16 59 16 0 0 0 24 16 12
2017 Other 13 30 37 14 6 0 0 43 20 3548

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 23 47 15 6 0 0 22 31 348
2017 Scientific and Professional 8 18 45 22 6 0 0 28 26 4554
2017 Administration and Foreign Services 8 19 40 22 10 0 1 32 27 19552
2017 Administrative Support 24 16 26 18 16 0 0 34 40 12
2017 Operational 8 35 33 16 8 0 0 25 43 12
2017 Other 9 20 41 21 9 0 0 29 30 3536
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 27 18 3 4 3 0 47 53 348
2017 Scientific and Professional 36 31 16 7 5 4 1 38 62 4571
2017 Administration and Foreign Services 39 27 16 7 6 4 1 42 58 19642
2017 Administrative Support 40 18 16 10 16 0 0 40 60 12
2017 Operational 34 36 0 9 13 9 0 37 63 11
2017 Other 32 31 20 8 6 3 1 33 67 3546

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 10 179
2017 Scientific and Professional 10 2639
2017 Administration and Foreign Services 22 10724
2017 Other 18 2274

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 29 179
2017 Scientific and Professional 35 2639
2017 Administration and Foreign Services 34 10724
2017 Other 36 2274

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 13 179
2017 Scientific and Professional 11 2639
2017 Administration and Foreign Services 17 10724
2017 Other 18 2274

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 39 179
2017 Scientific and Professional 35 2639
2017 Administration and Foreign Services 36 10724
2017 Other 46 2274

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 3 179
2017 Scientific and Professional 5 2639
2017 Administration and Foreign Services 4 10724
2017 Other 2 2274

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 56 179
2017 Scientific and Professional 50 2639
2017 Administration and Foreign Services 43 10724
2017 Other 40 2274

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 9 64 12 9 3 4 174
2017 Scientific and Professional 5 59 17 8 4 7 2627
2017 Administration and Foreign Services 8 63 15 6 2 6 10549
2017 Other 7 59 17 9 3 6 2248

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 19 12 16 14 1 16 50 36 179
2017 Scientific and Professional 7 19 19 16 24 3 11 31 46 2678
2017 Administration and Foreign Services 11 22 18 16 19 2 12 39 41 10841
2017 Other 14 22 17 18 19 1 8 40 41 2283

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 16 12 18 22 3 22 31 54 179
2017 Scientific and Professional 4 14 16 19 35 2 10 21 61 2678
2017 Administration and Foreign Services 5 17 16 19 31 2 9 25 57 10837
2017 Other 6 13 13 22 36 2 8 22 63 2278
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