2017 Public Service Employee Survey Results by Theme for the Public Service by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	42	12	6	4	78	11	24133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	11	8	6	75	13	43607
2017	University certificate or diploma below the bachelor's level	31	42	12	8	6	74	15	8306
2017	Bachelor's degree	31	45	11	8	5	76	13	57119
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	44	9	7	4	80	11	39882
2014	Secondary or high school graduation certificate or equivalent or less	32	44	12	7	5	76	12	27693
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	13	8	6	74	14	48460
2014	University certificate or diploma below the bachelor's level	28	44	13	9	6	72	15	8887
2014	Bachelor's degree	28	45	12	10	6	73	15	56065
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	44	10	9	5	76	14	38177
2011	Secondary or high school graduation certificate or equivalent or less	39	39	11	6	4	78	11	34188
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	12	7	5	76	13	54295
2011	University certificate or diploma below the bachelor's level	33	41	12	8	6	74	14	10304
2011	Bachelor's degree	31	42	12	9	5	74	14	60189
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	10	8	5	78	12	37182
2008	Secondary or high school graduation certificate or equivalent or less	39	40	11	7	4	79	11	31077
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	11	7	5	77	12	44793
2008	University certificate or diploma below the bachelor's level	33	42	12	8	5	75	13	8658
2008	Bachelor's degree	31	44	12	9	5	75	14	48523
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	9	7	4	79	12	29332

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	35	14	10	9	67	19	24090
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	15	12	11	62	23	43535
2017	University certificate or diploma below the bachelor's level	25	34	16	12	13	59	25	8295
2017	Bachelor's degree	27	38	14	12	9	65	20	57077
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	11	9	68	19	39848

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	31	8	2	1	88	4	24073
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33	8	3	2	87	5	43518
2017	University certificate or diploma below the bachelor's level	50	35	9	3	2	86	5	8289
2017	Bachelor's degree	48	37	10	4	2	85	5	56969
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	8	3	2	87	5	39798
2014	Secondary or high school graduation certificate or equivalent or less	64	26	7	2	1	90	3	27675
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	27	7	2	1	89	4	48424
2014	University certificate or diploma below the bachelor's level	58	29	8	3	2	87	5	8876
2014	Bachelor's degree	55	32	9	3	2	86	5	56045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	8	3	1	88	4	38148
2011	Secondary or high school graduation certificate or equivalent or less	64	27	6	2	1	91	3	34231
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	29	7	2	1	90	3	54381
2011	University certificate or diploma below the bachelor's level	57	31	8	3	2	88	4	10323
2011	Bachelor's degree	53	34	9	3	1	87	4	60247
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	7	3	1	89	4	37190

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	36	10	4	3	82	8	24019
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	11	5	4	80	9	43446
2017	University certificate or diploma below the bachelor's level	38	40	12	6	4	78	10	8268
2017	Bachelor's degree	37	42	11	6	4	79	10	56895
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	10	6	3	81	9	39737
2014	Secondary or high school graduation certificate or equivalent or less	45	37	10	4	3	83	8	27656
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	11	5	3	80	9	48429
2014	University certificate or diploma below the bachelor's level	37	41	12	6	4	78	10	8878
2014	Bachelor's degree	36	41	12	7	4	77	11	56045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	11	6	4	79	10	38152
2011	Secondary or high school graduation certificate or equivalent or less	46	39	8	5	2	85	7	34236
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	9	5	3	83	8	54370
2011	University certificate or diploma below the bachelor's level	39	41	10	6	3	81	9	10328
2011	Bachelor's degree	37	43	10	6	3	81	10	60248
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	9	6	3	83	9	37208
2008	Secondary or high school graduation certificate or equivalent or less	46	40	8	5	2	85	7	31301
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	8	5	3	85	8	45113
2008	University certificate or diploma below the bachelor's level	39	43	9	6	3	82	9	8703
2008	Bachelor's degree	37	44	9	7	3	81	10	48690
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	42	8	6	3	84	8	29433

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	31	15	8	6	1	70	15	24098
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	17	10	9	1	65	18	43519
2017	University certificate or diploma below the bachelor's level	30	31	18	11	9	1	61	20	8291
2017	Bachelor's degree	33	33	16	10	7	1	66	17	57050
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	34	17	9	7	1	67	16	39834
2014	Secondary or high school graduation certificate or equivalent or less	31	35	17	9	7	1	67	16	27691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	17	11	8	1	63	20	48478
2014	University certificate or diploma below the bachelor's level	25	34	18	11	10	1	59	22	8887
2014	Bachelor's degree	27	36	17	12	8	1	63	20	56074
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	17	12	8	1	63	20	38173
2011	Secondary or high school graduation certificate or equivalent or less	30	36	18	9	6	1	67	15	34188
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	18	10	8	1	64	17	54315
2011	University certificate or diploma below the bachelor's level	27	33	20	10	9	1	61	19	10326
2011	Bachelor's degree	28	35	19	11	7	1	64	18	60189
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	18	11	7	1	63	18	37176

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	34	14	8	6	0	71	14	24090
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	16	10	8	0	66	18	43557
2017	University certificate or diploma below the bachelor's level	28	34	17	11	8	0	63	20	8300
2017	Bachelor's degree	32	36	15	11	7	0	68	17	57052
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	15	10	6	0	68	17	39858
2014	Secondary or high school graduation certificate or equivalent or less	31	37	16	10	6	0	68	16	27686
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	17	12	8	0	63	20	48454
2014	University certificate or diploma below the bachelor's level	25	35	18	13	9	0	60	22	8884
2014	Bachelor's degree	26	37	16	13	7	0	64	20	56061
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	17	13	7	0	63	21	38166
2011	Secondary or high school graduation certificate or equivalent or less	29	38	17	9	6	0	68	15	34147
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	17	11	7	0	65	18	54271
2011	University certificate or diploma below the bachelor's level	25	36	18	12	8	1	62	20	10304
2011	Bachelor's degree	26	39	16	12	7	0	66	18	60163
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	16	13	7	0	64	20	37143
2008	Secondary or high school graduation certificate or equivalent or less	31	40	14	10	6	0	71	15	31271
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	40	15	11	6	0	68	17	45108
2008	University certificate or diploma below the bachelor's level	25	39	15	12	8	0	65	20	8699
2008	Bachelor's degree	27	40	15	12	6	0	67	18	48660
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	14	13	7	0	66	20	29416

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	26	18	10	7	4	1	63	18	24100
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	26	18	11	10	4	1	59	22	43536
2017	University certificate or diploma below the bachelor's level	27	24	19	13	12	4	1	54	25	8288
2017	Bachelor's degree	29	26	18	12	10	4	1	58	23	57064
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	26	18	11	9	4	1	59	22	39854
2014	Secondary or high school graduation certificate or equivalent or less	32	26	18	11	8	4	1	61	20	27689
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	26	19	12	10	4	1	57	23	48462
2014	University certificate or diploma below the bachelor's level	25	25	20	13	12	4	1	53	26	8882
2014	Bachelor's degree	26	26	19	14	11	4	0	55	26	56071
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	26	18	13	10	4	1	57	24	38170
2011	Secondary or high school graduation certificate or equivalent or less	33	28	17	10	8	4	1	64	19	34176
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	17	12	10	5	0	59	23	54281
2011	University certificate or diploma below the bachelor's level	27	25	17	13	12	5	1	55	26	10318
2011	Bachelor's degree	27	26	18	13	10	5	1	57	25	60200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	26	17	13	10	4	1	58	23	37164
2008	Secondary or high school graduation certificate or equivalent or less	32	29	15	11	8	5	1	65	19	31274
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	17	12	9	5	0	60	22	45092
2008	University certificate or diploma below the bachelor's level	25	28	17	13	11	5	1	56	25	8693
2008	Bachelor's degree	25	29	17	14	9	5	1	57	25	48661
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	28	17	13	9	5	1	59	23	29409

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	30	12	6	4	2	1	76	11	24139
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	12	7	5	2	1	75	12	43607
2017	University certificate or diploma below the bachelor's level	41	31	13	7	6	2	1	73	14	8310
2017	Bachelor's degree	45	31	11	6	4	2	1	78	11	57115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	31	10	6	5	2	1	78	11	39891
2014	Secondary or high school graduation certificate or equivalent or less	42	30	13	7	5	2	1	75	12	27702
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	13	7	5	2	1	74	13	48468
2014	University certificate or diploma below the bachelor's level	37	32	14	7	7	2	1	72	14	8884
2014	Bachelor's degree	43	32	12	7	4	2	1	77	11	56076
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	11	7	5	2	1	77	12	38165
2011	Secondary or high school graduation certificate or equivalent or less	41	31	13	7	5	2	1	74	13	34220
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	14	8	6	2	0	72	15	54347
2011	University certificate or diploma below the bachelor's level	37	32	14	8	7	2	1	70	15	10323
2011	Bachelor's degree	41	32	12	7	5	2	0	76	13	60196
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	11	7	5	2	1	76	12	37183
2008	Secondary or high school graduation certificate or equivalent or less	40	31	13	8	6	2	0	73	14	31291
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	13	8	7	2	0	70	16	45125
2008	University certificate or diploma below the bachelor's level	34	32	13	9	8	3	0	69	18	8706
2008	Bachelor's degree	39	32	12	8	6	3	1	73	15	48674
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	31	12	8	7	3	1	72	16	29433

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	11	7	5	1	1	76	13	24122
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	11	9	6	1	0	74	15	43600
2017	University certificate or diploma below the bachelor's level	39	33	11	9	7	1	0	73	16	8307
2017	Bachelor's degree	43	34	9	8	5	1	0	77	13	57101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	9	8	5	1	0	77	13	39866
2014	Secondary or high school graduation certificate or equivalent or less	41	33	12	8	6	1	0	74	14	27699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	12	9	6	1	0	73	15	48456
2014	University certificate or diploma below the bachelor's level	36	35	12	9	7	1	0	72	16	8889
2014	Bachelor's degree	40	35	10	9	5	1	0	76	14	56074
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	10	9	5	1	0	76	14	38167
2011	Secondary or high school graduation certificate or equivalent or less	39	34	11	9	6	1	0	74	15	34196
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	11	10	7	1	0	71	17	54310
2011	University certificate or diploma below the bachelor's level	34	34	12	11	8	1	0	69	19	10314
2011	Bachelor's degree	38	36	10	10	6	1	0	74	15	60159
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	10	10	6	1	0	75	15	37160
2008	Secondary or high school graduation certificate or equivalent or less	38	33	10	9	7	1	0	73	17	31269
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	11	10	8	1	0	70	19	45101
2008	University certificate or diploma below the bachelor's level	32	36	12	11	9	1	0	69	20	8701
2008	Bachelor's degree	36	35	10	11	7	1	0	72	18	48682
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	11	11	8	1	1	70	19	29413

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	26	10	6	5	0	79	11	24072
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	27	11	7	6	0	76	13	43514
2017	University certificate or diploma below the bachelor's level	46	28	12	7	7	0	74	14	8298
2017	Bachelor's degree	50	28	10	7	5	0	78	12	57036
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	28	10	7	6	0	77	13	39805
2014	Secondary or high school graduation certificate or equivalent or less	49	28	11	6	5	0	78	11	27682
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	11	7	6	0	76	13	48416
2014	University certificate or diploma below the bachelor's level	43	30	12	8	7	1	73	15	8880
2014	Bachelor's degree	46	30	10	7	5	0	77	12	56063
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	10	7	6	1	76	13	38162

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	31	16	9	7	6	1	66	17	24132
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	17	10	9	6	0	61	21	43615
2017	University certificate or diploma below the bachelor's level	25	30	17	10	11	6	1	60	23	8310
2017	Bachelor's degree	27	32	15	10	8	8	0	65	19	57138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	15	10	7	8	0	65	18	39892
2014	Secondary or high school graduation certificate or equivalent or less	26	33	17	10	7	6	0	63	18	27664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	18	10	9	7	0	60	21	48435
2014	University certificate or diploma below the bachelor's level	21	32	17	11	11	7	0	58	24	8885
2014	Bachelor's degree	24	33	16	10	8	9	0	63	20	56053
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	16	10	7	9	0	64	18	38155
2011	Secondary or high school graduation certificate or equivalent or less	23	31	19	10	9	6	1	58	21	34197
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	19	12	11	7	1	55	24	54324
2011	University certificate or diploma below the bachelor's level	21	29	19	12	12	6	1	53	26	10314
2011	Bachelor's degree	22	32	18	11	9	8	0	59	21	60197
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	18	10	8	8	0	61	20	37142

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	31	17	12	9	3	1	61	22	24133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	18	14	12	3	0	55	27	43617
2017	University certificate or diploma below the bachelor's level	22	29	18	14	14	3	0	52	29	8306
2017	Bachelor's degree	23	33	17	14	11	3	0	58	25	57108
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	17	14	10	3	0	58	25	39866
2014	Secondary or high school graduation certificate or equivalent or less	23	31	19	13	10	3	0	56	24	27661
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	20	15	13	2	0	52	28	48451
2014	University certificate or diploma below the bachelor's level	19	30	20	15	14	3	0	50	30	8885
2014	Bachelor's degree	20	32	19	15	11	3	0	54	27	56051
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	18	15	11	3	0	54	27	38152
2011	Secondary or high school graduation certificate or equivalent or less	21	31	20	13	12	3	0	54	25	34148
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	20	14	15	3	0	50	29	54284
2011	University certificate or diploma below the bachelor's level	18	29	20	15	15	3	0	49	31	10301
2011	Bachelor's degree	19	33	19	14	12	2	0	53	27	60154
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	18	15	13	3	0	53	28	37144
2008	Secondary or high school graduation certificate or equivalent or less	23	33	18	12	11	3	0	58	24	31260
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	32	18	13	13	3	0	54	27	45104
2008	University certificate or diploma below the bachelor's level	19	32	18	15	14	2	0	52	29	8701
2008	Bachelor's degree	20	33	18	14	12	3	0	55	26	48688
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	32	17	15	12	3	0	54	28	29419

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	29	20	14	10	6	1	53	26	24108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	20	16	14	5	0	47	32	43572
2017	University certificate or diploma below the bachelor's level	16	27	20	17	15	5	0	45	34	8298
2017	Bachelor's degree	16	29	19	17	12	6	0	48	31	57071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	20	17	12	6	0	49	31	39856
2014	Secondary or high school graduation certificate or equivalent or less	17	30	21	16	11	5	0	49	28	27657
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	21	18	14	5	0	44	34	48431
2014	University certificate or diploma below the bachelor's level	13	26	21	19	15	5	0	41	36	8882
2014	Bachelor's degree	13	28	20	19	13	6	0	44	34	56023
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	20	19	13	5	0	44	34	38145
2011	Secondary or high school graduation certificate or equivalent or less	13	32	21	16	11	6	0	49	29	34203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	21	18	13	6	0	44	34	54318
2011	University certificate or diploma below the bachelor's level	11	30	21	19	14	6	0	43	35	10324
2011	Bachelor's degree	10	31	20	20	12	6	0	44	34	60209
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	31	20	20	12	6	0	44	34	37158
2008	Secondary or high school graduation certificate or equivalent or less	13	32	20	18	11	6	0	48	31	31277
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	20	19	14	6	0	44	35	45099
2008	University certificate or diploma below the bachelor's level	9	30	20	20	14	6	0	42	37	8696
2008	Bachelor's degree	9	31	19	21	13	6	0	43	36	48652
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	31	19	21	13	6	0	44	36	29411

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	26	17	12	14	6	54	28	24137
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	18	14	17	6	48	33	43604
2017	University certificate or diploma below the bachelor's level	19	25	18	14	18	6	47	34	8305
2017	Bachelor's degree	20	28	17	15	15	6	51	32	57118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	17	15	14	6	52	30	39885
2014	Secondary or high school graduation certificate or equivalent or less	19	27	19	13	15	6	49	30	27659
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	19	15	18	6	44	35	48438
2014	University certificate or diploma below the bachelor's level	15	24	19	16	19	6	42	37	8883
2014	Bachelor's degree	17	26	18	16	16	6	46	35	56039
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	18	16	15	7	47	34	38151
2011	Secondary or high school graduation certificate or equivalent or less	17	29	19	14	14	7	50	29	34204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	19	15	16	7	45	34	54319
2011	University certificate or diploma below the bachelor's level	15	27	18	16	17	8	45	36	10316
2011	Bachelor's degree	15	29	18	16	14	7	48	33	60229
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	29	18	16	14	8	48	33	37165
2008	Secondary or high school graduation certificate or equivalent or less	16	30	18	14	14	8	50	31	31283
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	18	15	16	8	46	34	45110
2008	University certificate or diploma below the bachelor's level	13	28	19	16	16	8	45	35	8703
2008	Bachelor's degree	14	29	18	16	14	8	47	33	48679
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	17	16	14	9	48	33	29413

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	31	17	15	12	4	54	28	24088
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	17	17	15	3	49	33	43548
2017	University certificate or diploma below the bachelor's level	17	29	17	17	16	3	48	34	8289
2017	Bachelor's degree	16	32	17	18	13	3	50	32	57059
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	18	18	12	3	50	31	39864
2014	Secondary or high school graduation certificate or equivalent or less	17	31	19	17	13	3	50	31	27646
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	18	18	16	3	46	35	48416
2014	University certificate or diploma below the bachelor's level	13	31	19	18	17	3	45	35	8885
2014	Bachelor's degree	14	31	18	20	14	3	46	35	56025
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	18	20	13	3	47	34	38138
2011	Secondary or high school graduation certificate or equivalent or less	15	35	18	17	12	3	51	31	34195
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	18	19	15	3	46	35	54261
2011	University certificate or diploma below the bachelor's level	13	32	18	19	15	3	46	35	10307
2011	Bachelor's degree	12	34	17	21	13	3	48	35	60174
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	17	21	13	3	47	35	37134
2008	Secondary or high school graduation certificate or equivalent or less	16	37	16	18	11	2	54	30	31266
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	35	16	20	13	3	50	33	45100
2008	University certificate or diploma below the bachelor's level	13	35	16	21	12	2	49	34	8699
2008	Bachelor's degree	13	36	16	21	11	2	51	33	48665
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	35	16	21	12	3	50	34	29423

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	34	15	12	9	64	21	24117
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	17	14	11	58	25	43584
2017	University certificate or diploma below the bachelor's level	23	33	17	14	13	56	27	8306
2017	Bachelor's degree	24	37	16	14	10	61	23	57109
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	15	13	9	62	23	39872
2014	Secondary or high school graduation certificate or equivalent or less	24	35	17	13	10	59	24	27686
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	18	15	12	55	27	48439
2014	University certificate or diploma below the bachelor's level	18	33	18	16	13	52	30	8879
2014	Bachelor's degree	21	36	17	16	11	57	26	56061
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	16	15	10	58	25	38166
2011	Secondary or high school graduation certificate or equivalent or less	24	37	16	13	10	61	23	34253
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	17	15	12	57	26	54394
2011	University certificate or diploma below the bachelor's level	19	35	17	16	13	54	29	10324
2011	Bachelor's degree	21	38	16	15	10	59	25	60237
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	39	15	14	9	61	24	37208

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	41	12	9	4	75	13	24104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	13	11	6	70	16	43558
2017	University certificate or diploma below the bachelor's level	27	40	14	12	7	67	19	8301
2017	Bachelor's degree	28	44	12	11	5	72	16	57115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	11	11	5	73	16	39854

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	21	18	17	14	14	2	42	37	24107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	19	18	17	14	2	37	41	43576
2017	University certificate or diploma below the bachelor's level	11	20	19	17	17	13	2	37	41	8305
2017	Bachelor's degree	11	22	17	17	13	17	3	41	38	57088
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	17	16	12	18	3	42	36	39859
2014	Secondary or high school graduation certificate or equivalent or less	12	22	19	18	16	11	2	39	39	27690
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	20	19	17	11	2	36	42	48447
2014	University certificate or diploma below the bachelor's level	10	21	19	19	19	11	2	35	43	8879
2014	Bachelor's degree	11	21	18	19	15	14	3	38	40	56065
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	18	17	12	15	3	42	36	38167

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	33	12	8	5	1	1	74	13	24124
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	13	9	6	1	0	72	15	43626
2017	University certificate or diploma below the bachelor's level	34	36	12	9	7	1	0	71	17	8318
2017	Bachelor's degree	37	36	11	9	6	1	0	74	15	57134
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	11	9	6	1	0	74	15	39900
2014	Secondary or high school graduation certificate or equivalent or less	38	34	13	8	6	1	0	73	14	27698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	13	9	6	1	0	72	15	48470
2014	University certificate or diploma below the bachelor's level	33	36	13	10	8	1	0	70	17	8889
2014	Bachelor's degree	36	37	12	9	6	1	0	73	15	56083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	11	9	6	1	0	73	16	38171
2011	Secondary or high school graduation certificate or equivalent or less	36	35	13	9	6	1	0	72	15	34226
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	14	10	7	0	0	69	17	54363
2011	University certificate or diploma below the bachelor's level	31	36	13	11	8	0	0	68	19	10330
2011	Bachelor's degree	32	38	12	10	6	0	0	71	17	60218
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	12	11	6	1	0	71	17	37184
2008	Secondary or high school graduation certificate or equivalent or less	36	34	12	10	8	1	1	70	17	31293
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	13	11	9	1	0	67	20	45117
2008	University certificate or diploma below the bachelor's level	28	36	13	11	10	1	0	65	22	8703
2008	Bachelor's degree	29	37	13	12	8	1	1	67	21	48684
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	13	12	9	1	1	66	21	29434

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	37	13	10	6	2	3	69	17	3460
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	38	15	11	6	2	3	66	18	6894
2017	University certificate or diploma below the bachelor's level	25	35	16	11	7	2	4	63	20	1685
2017	Bachelor's degree	25	36	14	11	5	3	6	67	17	13352
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	14	11	5	4	7	66	18	13185
2014	Secondary or high school graduation certificate or equivalent or less	30	36	14	9	6	2	3	70	16	4122
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	15	11	7	2	3	65	19	7689
2014	University certificate or diploma below the bachelor's level	25	36	15	12	7	2	3	64	20	1884
2014	Bachelor's degree	26	36	14	10	5	3	6	67	17	13277
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	15	10	6	4	7	66	18	13030

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	33	14	14	9	2	1	62	23	24111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	15	15	10	2	1	59	26	43564
2017	University certificate or diploma below the bachelor's level	25	34	14	14	11	1	1	60	25	8303
2017	Bachelor's degree	30	35	12	13	7	1	1	67	21	57069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	11	11	6	2	1	72	17	39851
2014	Secondary or high school graduation certificate or equivalent or less	22	37	15	15	8	2	1	61	24	27705
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38	14	15	8	2	1	61	24	48456
2014	University certificate or diploma below the bachelor's level	21	38	14	15	9	2	1	61	24	8882
2014	Bachelor's degree	27	40	12	14	6	1	1	68	20	56080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	11	11	5	2	1	74	16	38172
2011	Secondary or high school graduation certificate or equivalent or less	23	35	14	16	9	2	1	60	25	34250
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	14	16	9	2	1	60	26	54394
2011	University certificate or diploma below the bachelor's level	23	37	14	15	9	2	1	61	24	10335
2011	Bachelor's degree	27	38	12	13	7	2	1	67	20	60251
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	10	10	5	2	1	74	16	37198
2008	Secondary or high school graduation certificate or equivalent or less	23	36	14	15	9	2	1	61	25	31293
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	13	15	9	2	1	61	25	45137
2008	University certificate or diploma below the bachelor's level	22	39	14	14	9	2	1	63	23	8711
2008	Bachelor's degree	28	39	11	13	6	2	1	68	20	48672
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	10	10	5	2	1	74	16	29425

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	26	16	13	11	9	2	56	27	24122
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	17	14	13	8	1	52	30	43589
2017	University certificate or diploma below the bachelor's level	21	27	15	14	14	8	1	52	31	8304
2017	Bachelor's degree	25	29	14	13	10	9	1	60	25	57074
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	13	11	9	9	1	64	22	39884
2014	Secondary or high school graduation certificate or equivalent or less	21	28	17	14	11	7	1	54	27	27700
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	17	15	12	7	1	52	29	48444
2014	University certificate or diploma below the bachelor's level	20	27	17	15	13	6	1	51	30	8887
2014	Bachelor's degree	26	29	14	13	10	7	1	60	25	56071
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	28	13	11	8	8	1	64	21	38170
2011	Secondary or high school graduation certificate or equivalent or less	23	26	17	14	13	6	1	54	29	34213
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	16	15	14	6	1	52	30	54317
2011	University certificate or diploma below the bachelor's level	23	26	16	14	14	5	1	53	30	10322
2011	Bachelor's degree	28	28	14	13	10	7	1	60	25	60211
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	12	10	8	8	1	67	20	37180
2008	Secondary or high school graduation certificate or equivalent or less	24	28	15	14	12	6	1	56	28	31274
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	15	14	13	6	1	55	29	45117
2008	University certificate or diploma below the bachelor's level	23	28	16	13	13	6	1	55	28	8707
2008	Bachelor's degree	28	29	13	12	9	7	1	63	23	48665
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	28	12	10	7	8	1	69	19	29415

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	39	11	12	7	0	70	20	24125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	12	15	10	0	63	25	43624
2017	University certificate or diploma below the bachelor's level	24	37	12	16	10	0	61	26	8319
2017	Bachelor's degree	24	41	11	15	8	0	66	23	57126
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	12	14	7	0	67	21	39880
2014	Secondary or high school graduation certificate or equivalent or less	28	39	11	14	8	0	67	21	27675
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	12	16	10	0	61	26	48445
2014	University certificate or diploma below the bachelor's level	22	37	13	17	11	0	59	28	8879
2014	Bachelor's degree	23	40	12	16	8	0	63	25	56043
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	12	15	8	1	65	23	38160
2011	Secondary or high school graduation certificate or equivalent or less	31	40	12	10	6	1	72	16	34187
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	12	13	7	1	67	20	54334
2011	University certificate or diploma below the bachelor's level	26	40	12	13	8	1	66	21	10324
2011	Bachelor's degree	25	42	12	13	6	1	68	20	60223
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	41	13	12	5	1	70	17	37183
2008	Secondary or high school graduation certificate or equivalent or less	28	42	12	11	6	1	71	17	31298
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	12	13	7	1	67	21	45119
2008	University certificate or diploma below the bachelor's level	24	41	13	13	8	1	65	22	8710
2008	Bachelor's degree	23	43	13	14	7	1	67	21	48677
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	42	14	12	5	1	68	18	29443

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	38	12	5	3	79	8	24131
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	11	6	3	80	9	43577
2017	University certificate or diploma below the bachelor's level	38	39	11	7	4	78	11	8303
2017	Bachelor's degree	39	40	11	7	4	78	11	57099
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	8	6	3	83	9	39856
2014	Secondary or high school graduation certificate or equivalent or less	39	38	13	6	4	77	9	27696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	12	6	4	78	10	48456
2014	University certificate or diploma below the bachelor's level	36	39	12	7	5	76	12	8885
2014	Bachelor's degree	37	40	11	8	4	77	12	56068
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	8	7	4	81	10	38174
2011	Secondary or high school graduation certificate or equivalent or less	44	35	12	5	3	80	9	34183
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	11	6	4	79	9	54335
2011	University certificate or diploma below the bachelor's level	40	37	11	7	4	77	12	10317
2011	Bachelor's degree	39	38	11	7	4	78	12	60212
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	8	6	3	83	10	37149
2008	Secondary or high school graduation certificate or equivalent or less	38	40	12	6	3	79	9	31293
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	41	12	6	3	79	10	45123
2008	University certificate or diploma below the bachelor's level	35	42	12	7	5	76	12	8708
2008	Bachelor's degree	35	42	10	8	4	77	12	48693
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	7	6	3	83	10	29451

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	36	9	5	2	85	7	24106
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	37	8	5	3	85	8	43534
2017	University certificate or diploma below the bachelor's level	44	37	8	6	4	82	10	8302
2017	Bachelor's degree	44	39	7	6	3	83	9	57063
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	6	6	3	85	9	39833
2014	Secondary or high school graduation certificate or equivalent or less	45	38	9	5	3	84	8	27678
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	8	5	3	83	8	48431
2014	University certificate or diploma below the bachelor's level	42	38	9	7	4	79	11	8879
2014	Bachelor's degree	42	39	8	7	4	81	11	56040
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	7	6	4	83	10	38159
2011	Secondary or high school graduation certificate or equivalent or less	47	38	8	4	2	85	6	34207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	7	5	3	85	7	54350
2011	University certificate or diploma below the bachelor's level	43	39	8	6	4	81	10	10321
2011	Bachelor's degree	42	41	7	6	4	83	10	60241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	36	5	5	3	86	9	37183
2008	Secondary or high school graduation certificate or equivalent or less	44	41	8	4	2	86	6	31304
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	7	4	3	85	7	45143
2008	University certificate or diploma below the bachelor's level	40	42	8	6	4	82	10	8710
2008	Bachelor's degree	39	44	7	6	3	83	9	48705
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	5	5	3	87	8	29448

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	32	16	11	8	3	1	63	20	24118
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	17	14	12	3	1	55	27	43574
2017	University certificate or diploma below the bachelor's level	21	31	17	14	14	3	1	54	29	8288
2017	Bachelor's degree	22	33	16	15	11	3	0	56	28	57037
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	16	16	12	2	0	55	29	39830
2014	Secondary or high school graduation certificate or equivalent or less	24	32	18	12	10	3	1	58	23	27679
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	18	15	13	3	0	52	30	48441
2014	University certificate or diploma below the bachelor's level	17	30	18	16	15	2	1	49	33	8879
2014	Bachelor's degree	19	31	16	17	14	2	0	51	32	56059
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	16	18	14	2	0	50	33	38166
2011	Secondary or high school graduation certificate or equivalent or less	25	34	17	12	9	2	1	61	22	34193
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	18	14	12	2	0	55	27	54359
2011	University certificate or diploma below the bachelor's level	20	31	17	16	14	2	1	52	30	10319
2011	Bachelor's degree	20	34	16	16	12	2	0	55	29	60223
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	16	16	12	2	0	55	29	37186
2008	Secondary or high school graduation certificate or equivalent or less	22	36	17	13	9	2	0	59	23	31289
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	35	18	15	12	1	0	55	27	45096
2008	University certificate or diploma below the bachelor's level	17	35	17	16	14	1	0	53	30	8706
2008	Bachelor's degree	18	36	17	16	11	2	0	55	28	48677
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	17	16	11	2	0	55	28	29412

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	26	16	14	14	3	5	51	31	24108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	26	16	16	19	3	3	46	37	43556
2017	University certificate or diploma below the bachelor's level	17	26	15	16	20	2	3	45	38	8301
2017	Bachelor's degree	20	28	13	17	18	2	2	50	36	57072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	13	17	20	3	2	47	39	39845
2014	Secondary or high school graduation certificate or equivalent or less	17	25	17	15	19	3	4	45	37	27686
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	17	17	22	2	3	41	41	48456
2014	University certificate or diploma below the bachelor's level	14	24	16	18	24	3	2	40	44	8885
2014	Bachelor's degree	17	26	14	19	21	2	2	44	42	56072
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	13	19	24	2	2	42	45	38173
2011	Secondary or high school graduation certificate or equivalent or less	15	27	17	16	19	2	4	45	37	34175
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	17	17	22	2	2	42	41	54323
2011	University certificate or diploma below the bachelor's level	14	25	16	19	22	2	2	40	43	10321
2011	Bachelor's degree	16	28	14	18	20	2	2	46	40	60239
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	14	18	22	2	2	44	42	37187
2008	Secondary or high school graduation certificate or equivalent or less	14	31	17	16	16	2	3	48	35	31262
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	15	17	19	2	2	47	37	45089
2008	University certificate or diploma below the bachelor's level	14	32	14	17	19	2	2	47	38	8697
2008	Bachelor's degree	20	34	12	16	15	1	1	55	32	48642
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	12	16	18	2	2	53	35	29387

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	37	13	11	7	1	69	18	24050
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	14	12	9	0	65	21	43455
2017	University certificate or diploma below the bachelor's level	25	36	14	14	11	0	61	24	8279
2017	Bachelor's degree	27	40	12	12	7	0	68	20	56922
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	11	11	7	0	70	18	39758
2014	Secondary or high school graduation certificate or equivalent or less	23	40	14	13	9	0	63	22	27687
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	40	14	14	11	0	60	25	48450
2014	University certificate or diploma below the bachelor's level	19	37	15	16	13	0	56	29	8887
2014	Bachelor's degree	21	40	13	15	10	0	61	25	56073
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	12	14	9	0	64	24	38167
2011	Secondary or high school graduation certificate or equivalent or less	30	38	13	10	8	1	69	18	34198
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	13	12	9	0	66	21	54329
2011	University certificate or diploma below the bachelor's level	26	37	14	13	10	0	63	23	10308
2011	Bachelor's degree	27	40	13	12	8	0	68	20	60205
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	11	11	7	0	70	18	37186

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	34	15	9	6	70	15	24045
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	15	11	8	66	19	43490
2017	University certificate or diploma below the bachelor's level	28	33	16	12	10	62	22	8272
2017	Bachelor's degree	31	35	15	11	7	66	19	56954
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	14	11	7	68	18	39771
2014	Secondary or high school graduation certificate or equivalent or less	30	36	16	10	7	67	17	27687
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	16	12	9	63	20	48456
2014	University certificate or diploma below the bachelor's level	24	34	17	14	11	58	25	8880
2014	Bachelor's degree	26	36	16	13	9	62	22	56062
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	15	12	9	64	21	38166

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	14	9	5	0	0	72	14	24047
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	14	11	7	0	0	68	18	43495
2017	University certificate or diploma below the bachelor's level	28	36	15	12	9	0	0	64	20	8280
2017	Bachelor's degree	30	39	14	11	6	0	0	69	17	56945
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	14	11	6	0	1	68	17	39767
2014	Secondary or high school graduation certificate or equivalent or less	31	38	15	9	6	0	0	69	16	27684
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	16	11	8	0	0	65	19	48437
2014	University certificate or diploma below the bachelor's level	25	36	17	13	9	0	0	61	22	8882
2014	Bachelor's degree	27	39	16	11	7	0	0	66	18	56051
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	15	12	7	0	1	65	19	38156
2011	Secondary or high school graduation certificate or equivalent or less	37	39	12	7	4	1	1	77	10	34194
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40	13	8	4	1	0	74	13	54287
2011	University certificate or diploma below the bachelor's level	31	39	14	9	5	1	0	71	14	10305
2011	Bachelor's degree	33	41	12	8	4	1	0	75	12	60165
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	13	9	4	1	1	74	13	37162

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	34	20	10	7	4	1	61	18	24129
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	21	12	9	4	1	56	22	43572
2017	University certificate or diploma below the bachelor's level	18	32	22	13	10	5	1	53	24	8295
2017	Bachelor's degree	19	36	20	12	7	4	0	58	20	57053
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	37	20	12	7	4	0	59	20	39846

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	31	11	7	5	0	1	77	12	24115
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	11	8	7	0	1	74	15	43549
2017	University certificate or diploma below the bachelor's level	37	32	11	10	8	0	0	70	18	8297
2017	Bachelor's degree	41	33	10	9	6	0	0	75	15	57076
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	34	10	9	6	0	0	74	16	39828
2014	Secondary or high school graduation certificate or equivalent or less	39	33	13	8	6	1	1	73	14	27672
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	13	9	7	0	1	70	17	48440
2014	University certificate or diploma below the bachelor's level	32	33	14	11	9	0	1	66	20	8878
2014	Bachelor's degree	37	34	12	10	7	0	1	72	17	56040
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	12	10	6	0	1	71	17	38150
2011	Secondary or high school graduation certificate or equivalent or less	40	35	11	7	5	0	1	76	13	34223
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	12	9	6	0	1	73	15	54324
2011	University certificate or diploma below the bachelor's level	34	35	12	10	7	0	1	70	17	10320
2011	Bachelor's degree	38	37	10	9	5	0	1	76	14	60236
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	10	9	5	0	1	75	14	37198

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	23	12	8	9	2	12	67	19	24107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	24	12	9	10	2	9	66	21	43534
2017	University certificate or diploma below the bachelor's level	32	25	11	10	12	2	9	63	24	8297
2017	Bachelor's degree	32	23	11	11	11	2	10	63	24	57077
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	21	11	12	15	2	14	55	33	39818
2014	Secondary or high school graduation certificate or equivalent or less	33	24	12	9	11	2	10	65	22	27676
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	25	11	10	11	2	8	65	23	48447
2014	University certificate or diploma below the bachelor's level	30	25	11	11	14	2	8	61	27	8884
2014	Bachelor's degree	30	24	11	12	12	2	10	61	27	56050
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21	10	13	17	2	14	52	36	38167
2011	Secondary or high school graduation certificate or equivalent or less	35	23	10	9	11	2	10	66	23	34217
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	24	10	10	12	2	8	65	24	54327
2011	University certificate or diploma below the bachelor's level	31	24	10	12	13	1	8	61	28	10322
2011	Bachelor's degree	30	24	10	12	12	2	10	61	28	60232
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	22	10	14	17	2	13	52	36	37179
2008	Secondary or high school graduation certificate or equivalent or less	40	24	9	9	9	2	8	71	20	31269
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	25	9	9	10	2	7	70	21	45091
2008	University certificate or diploma below the bachelor's level	34	26	9	11	12	1	7	66	25	8698
2008	Bachelor's degree	31	25	9	12	12	2	9	63	27	48672
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21	9	15	19	2	12	50	39	29427

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	13	5	3	2	78	8	24140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	15	6	3	2	75	9	43620
2017	University certificate or diploma below the bachelor's level	36	34	16	7	4	1	72	11	8315
2017	Bachelor's degree	36	35	16	7	4	1	73	11	57145
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	17	10	6	1	67	16	39897
2014	Secondary or high school graduation certificate or equivalent or less	41	32	16	6	3	1	74	9	27695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	17	6	4	1	72	10	48463
2014	University certificate or diploma below the bachelor's level	33	34	18	8	5	1	68	13	8882
2014	Bachelor's degree	34	35	18	7	5	1	70	12	56063
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	19	10	7	1	64	17	38180
2011	Secondary or high school graduation certificate or equivalent or less	39	32	17	6	4	1	73	10	34229
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	18	7	4	1	71	11	54361
2011	University certificate or diploma below the bachelor's level	32	33	19	9	5	1	66	14	10315
2011	Bachelor's degree	33	35	18	8	5	1	69	13	60229
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	19	11	7	1	62	19	37203
2008	Secondary or high school graduation certificate or equivalent or less	33	34	20	8	5	1	67	13	31291
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	20	9	5	1	66	13	45105
2008	University certificate or diploma below the bachelor's level	25	35	22	11	6	1	61	17	8706
2008	Bachelor's degree	27	36	20	10	6	1	64	16	48689
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	22	14	9	1	55	23	29427

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	22	8	4	5	3	7	80	11	24095
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	23	8	5	7	3	7	78	13	43537
2017	University certificate or diploma below the bachelor's level	46	23	8	6	8	2	6	76	15	8289
2017	Bachelor's degree	52	23	7	5	5	3	6	82	11	57061
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	7	5	5	4	5	81	11	39834
2014	Secondary or high school graduation certificate or equivalent or less	48	23	9	4	6	3	7	78	11	27698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	23	9	5	7	3	7	76	13	48461
2014	University certificate or diploma below the bachelor's level	44	24	9	6	9	2	6	75	16	8886
2014	Bachelor's degree	49	23	8	5	6	3	6	79	12	56074
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	24	8	5	5	4	6	79	12	38178
2011	Secondary or high school graduation certificate or equivalent or less	45	25	10	6	7	2	5	75	14	34232
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	26	10	7	9	2	4	72	17	54363
2011	University certificate or diploma below the bachelor's level	41	27	10	7	10	2	4	72	18	10326
2011	Bachelor's degree	45	27	8	7	7	2	4	77	15	60246
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	9	7	6	3	5	77	14	37186

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	41	33	24142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	34	43603
2017	University certificate or diploma below the bachelor's level	27	38	35	8309
2017	Bachelor's degree	28	38	34	57120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	32	39886
2014	Secondary or high school graduation certificate or equivalent or less	24	44	32	27685
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	34	48468
2014	University certificate or diploma below the bachelor's level	27	39	34	8883
2014	Bachelor's degree	28	37	35	56076
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	33	38170
2011	Secondary or high school graduation certificate or equivalent or less	24	47	29	34248
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	46	32	54392
2011	University certificate or diploma below the bachelor's level	29	39	32	10335
2011	Bachelor's degree	30	38	32	60277
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	31	37209

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	21	16	3	25	6	6188
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	26	6	7	7	9499
2017	University certificate or diploma below the bachelor's level	20	27	30	7	9	7	2278
2017	Bachelor's degree	11	35	33	7	9	6	15813
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	36	9	6	6	11690
2014	Secondary or high school graduation certificate or equivalent or less	35	24	19	7	9999	16	6746
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	25	9	9999	11	10398
2014	University certificate or diploma below the bachelor's level	22	29	29	10	9999	11	2455
2014	Bachelor's degree	11	36	33	10	9999	10	15973
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	32	36	12	9999	8	11666
2011	Secondary or high school graduation certificate or equivalent or less	37	25	21	5	9999	12	8388
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	28	6	9999	10	12340
2011	University certificate or diploma below the bachelor's level	20	32	30	9	9999	9	3062
2011	Bachelor's degree	12	36	35	8	9999	9	18117
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	37	12	9999	8	11302

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	38	10	5	3	0	82	8	24088
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	11	6	4	1	78	10	43538
2017	University certificate or diploma below the bachelor's level	38	39	12	6	5	0	77	11	8293
2017	Bachelor's degree	39	41	10	6	3	0	81	10	57081
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	8	5	3	0	83	9	39844
2014	Secondary or high school graduation certificate or equivalent or less	39	40	12	5	3	1	80	8	27684
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	13	6	4	1	77	10	48435
2014	University certificate or diploma below the bachelor's level	35	39	13	7	5	1	75	12	8883
2014	Bachelor's degree	37	41	11	6	4	1	78	10	56049
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	9	6	3	0	81	9	38163
2011	Secondary or high school graduation certificate or equivalent or less	39	41	11	5	3	1	81	8	34230
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	12	6	4	1	78	10	54384
2011	University certificate or diploma below the bachelor's level	35	41	12	7	4	1	77	11	10326
2011	Bachelor's degree	36	43	11	7	3	1	79	10	60225
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	9	6	3	0	81	9	37212
2008	Secondary or high school graduation certificate or equivalent or less	45	38	9	4	3	1	84	6	31265
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	10	5	3	1	81	8	45081
2008	University certificate or diploma below the bachelor's level	39	39	11	6	4	1	79	9	8699
2008	Bachelor's degree	39	41	10	6	3	0	81	9	48672
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	8	6	3	1	83	9	29434

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	39	17	8	5	1	69	13	24099
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	19	10	6	1	64	17	43559
2017	University certificate or diploma below the bachelor's level	23	40	17	11	7	1	65	18	8299
2017	Bachelor's degree	25	42	16	10	5	1	69	15	57058
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	16	11	5	1	68	16	39824
2014	Secondary or high school graduation certificate or equivalent or less	27	40	18	8	5	2	68	14	27696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39	19	10	6	2	64	16	48460
2014	University certificate or diploma below the bachelor's level	23	40	18	10	7	1	64	18	8891
2014	Bachelor's degree	24	41	17	10	5	1	67	16	56082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	17	12	6	1	65	18	38166
2011	Secondary or high school graduation certificate or equivalent or less	27	41	17	8	5	2	70	13	34201
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	18	10	6	2	65	16	54320
2011	University certificate or diploma below the bachelor's level	25	40	17	10	6	2	66	17	10306
2011	Bachelor's degree	24	43	15	11	5	1	68	16	60175
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	42	15	13	7	1	65	19	37169

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	23	33	18	11	1	4	30	35	23989
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	34	16	9	1	3	26	39	43336
2017	University certificate or diploma below the bachelor's level	13	26	34	15	8	1	3	24	41	8289
2017	Bachelor's degree	11	24	36	17	8	1	3	26	37	56949
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	37	18	8	1	3	27	34	39748
2014	Secondary or high school graduation certificate or equivalent or less	11	28	34	17	8	1	2	25	40	27619
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	29	34	15	7	1	2	23	42	48350
2014	University certificate or diploma below the bachelor's level	15	29	34	14	6	1	2	20	45	8869
2014	Bachelor's degree	11	27	37	16	6	1	2	23	40	55987
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	37	17	6	1	2	24	38	38100
2011	Secondary or high school graduation certificate or equivalent or less	12	27	33	16	8	1	3	25	41	34088
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	34	16	7	1	3	24	42	54201
2011	University certificate or diploma below the bachelor's level	14	30	32	15	6	1	2	22	45	10297
2011	Bachelor's degree	11	27	36	16	7	1	2	24	39	60158
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	37	17	6	1	2	24	38	37125
2008	Secondary or high school graduation certificate or equivalent or less	12	29	33	16	7	1	2	23	43	31182
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	30	33	16	6	1	2	22	43	45023
2008	University certificate or diploma below the bachelor's level	14	31	35	14	5	1	1	19	46	8683
2008	Bachelor's degree	11	28	37	16	6	1	2	23	40	48649
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	27	37	17	6	1	2	24	38	29400

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	18	26	20	18	3	5	41	31	23890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	28	19	14	3	4	35	35	43222
2017	University certificate or diploma below the bachelor's level	14	21	28	18	13	2	4	33	37	8266
2017	Bachelor's degree	11	19	29	21	14	2	3	37	32	56822
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	29	23	13	2	3	39	30	39667
2014	Secondary or high school graduation certificate or equivalent or less	12	21	30	19	12	3	3	33	35	27598
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	29	18	11	2	3	30	39	48301
2014	University certificate or diploma below the bachelor's level	17	24	29	17	9	2	3	27	42	8859
2014	Bachelor's degree	13	22	30	20	11	2	2	32	37	55954
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	30	22	10	2	3	34	36	38071
2011	Secondary or high school graduation certificate or equivalent or less	11	20	29	20	13	3	4	36	34	34018
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	28	20	12	2	3	34	36	54166
2011	University certificate or diploma below the bachelor's level	15	23	27	19	11	2	3	32	39	10294
2011	Bachelor's degree	12	20	29	22	12	2	3	36	34	60110
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	20	29	23	11	2	3	36	33	37090
2008	Secondary or high school graduation certificate or equivalent or less	11	21	29	20	12	2	3	34	35	31104
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	29	20	12	2	3	34	36	44937
2008	University certificate or diploma below the bachelor's level	15	23	29	20	10	2	2	31	39	8673
2008	Bachelor's degree	12	21	29	22	11	2	2	35	35	48578
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	28	23	11	2	2	35	35	29380

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	21	27	16	13	3	6	32	38	23944
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	28	15	10	2	5	26	44	43292
2017	University certificate or diploma below the bachelor's level	19	24	28	14	8	2	5	24	46	8278
2017	Bachelor's degree	16	23	29	16	9	2	4	26	42	56900
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	29	15	7	2	3	24	45	39731
2014	Secondary or high school graduation certificate or equivalent or less	17	24	28	16	9	2	4	26	44	27580
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	27	14	8	2	3	23	48	48339
2014	University certificate or diploma below the bachelor's level	22	26	27	13	7	2	3	21	51	8864
2014	Bachelor's degree	20	26	28	14	7	2	3	23	48	55947
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	27	13	6	1	3	20	52	38074
2011	Secondary or high school graduation certificate or equivalent or less	16	23	28	16	10	2	5	27	42	33997
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	28	15	8	2	4	25	45	54130
2011	University certificate or diploma below the bachelor's level	20	25	28	14	7	2	4	22	48	10293
2011	Bachelor's degree	18	24	29	16	8	2	3	25	44	60110
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	28	15	7	1	3	22	48	37105
2008	Secondary or high school graduation certificate or equivalent or less	15	24	30	17	9	2	4	27	42	31112
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	29	16	8	2	3	26	43	44934
2008	University certificate or diploma below the bachelor's level	19	26	29	15	6	2	2	22	47	8677
2008	Bachelor's degree	17	24	30	17	7	2	3	26	43	48577
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	29	16	7	1	2	24	46	29367

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	13	27	26	20	2	6	49	21	23802
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	14	30	26	15	1	5	45	24	43090
2017	University certificate or diploma below the bachelor's level	10	16	31	24	13	1	5	40	27	8237
2017	Bachelor's degree	8	16	32	26	14	1	4	42	25	56740
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	34	24	11	1	3	36	29	39591
2014	Secondary or high school graduation certificate or equivalent or less	8	15	30	26	14	1	4	43	25	27493
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	16	32	27	12	1	4	41	25	48180
2014	University certificate or diploma below the bachelor's level	11	18	32	24	10	1	3	36	31	8839
2014	Bachelor's degree	9	17	33	25	12	1	3	38	27	55852
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	35	23	9	1	2	33	31	38000
2011	Secondary or high school graduation certificate or equivalent or less	8	16	30	25	14	1	5	42	26	33950
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	16	31	25	13	1	4	41	26	54062
2011	University certificate or diploma below the bachelor's level	11	19	32	22	11	1	4	35	32	10272
2011	Bachelor's degree	9	17	33	25	12	1	3	39	27	60047
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	35	23	9	1	2	33	31	37067
2008	Secondary or high school graduation certificate or equivalent or less	8	17	32	25	13	1	4	40	27	31098
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	33	26	12	1	3	40	26	44909
2008	University certificate or diploma below the bachelor's level	10	20	34	23	10	1	2	33	31	8657
2008	Bachelor's degree	9	18	34	25	11	1	2	38	27	48586
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	35	23	8	1	2	32	32	29352

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	19	25	18	17	2	5	37	36	23947
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	22	26	17	12	1	4	31	41	43277
2017	University certificate or diploma below the bachelor's level	19	23	26	16	11	1	5	28	44	8262
2017	Bachelor's degree	17	22	27	17	11	2	4	30	41	56884
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	28	17	9	2	4	27	43	39712
2014	Secondary or high school graduation certificate or equivalent or less	18	23	26	16	11	1	4	29	43	27597
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	27	15	9	1	3	25	47	48314
2014	University certificate or diploma below the bachelor's level	24	26	25	13	8	1	3	22	52	8861
2014	Bachelor's degree	21	25	27	15	9	1	3	24	48	55955
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	27	14	7	1	3	21	50	38086
2011	Secondary or high school graduation certificate or equivalent or less	17	23	27	17	12	1	4	30	42	34056
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	27	16	10	1	4	27	44	54202
2011	University certificate or diploma below the bachelor's level	21	25	27	15	8	1	3	24	48	10301
2011	Bachelor's degree	18	24	28	16	9	1	3	26	44	60127
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	29	16	7	1	3	24	46	37129
2008	Secondary or high school graduation certificate or equivalent or less	16	23	28	18	11	1	3	30	41	31098
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	28	18	10	1	3	29	42	44911
2008	University certificate or diploma below the bachelor's level	18	26	29	16	8	1	2	25	46	8663
2008	Bachelor's degree	16	24	28	18	10	1	3	28	42	48603
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	28	17	8	1	3	27	44	29363

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	18	23	19	17	4	7	41	33	23947
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	24	21	15	3	6	40	33	43302
2017	University certificate or diploma below the bachelor's level	14	20	25	19	13	3	5	35	38	8269
2017	Bachelor's degree	12	18	27	22	13	3	5	38	33	56907
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	29	23	13	3	4	38	31	39695
2014	Secondary or high school graduation certificate or equivalent or less	11	18	25	22	15	3	6	40	33	27583
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	25	24	14	3	5	41	31	48301
2014	University certificate or diploma below the bachelor's level	14	20	27	21	11	3	4	35	36	8860
2014	Bachelor's degree	11	17	28	24	14	3	4	40	30	55917
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	17	29	25	12	2	4	40	29	38055
2011	Secondary or high school graduation certificate or equivalent or less	12	19	25	21	14	3	6	39	34	33998
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	25	23	15	3	6	41	31	54115
2011	University certificate or diploma below the bachelor's level	13	19	27	21	13	3	5	36	35	10288
2011	Bachelor's degree	10	18	28	23	14	2	5	40	30	60046
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	29	24	13	2	5	40	29	37077
2008	Secondary or high school graduation certificate or equivalent or less	15	22	25	19	12	2	5	34	39	31124
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	25	21	13	2	4	36	37	44990
2008	University certificate or diploma below the bachelor's level	17	23	26	19	9	2	4	29	43	8682
2008	Bachelor's degree	14	22	27	20	11	2	4	32	38	48614
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	29	20	10	2	4	32	37	29389

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	19	29	16	13	4	6	32	35	23924
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	22	30	15	10	3	5	27	41	43304
2017	University certificate or diploma below the bachelor's level	18	24	30	13	9	3	4	23	44	8278
2017	Bachelor's degree	16	23	33	15	8	2	3	25	41	56942
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	32	14	7	2	3	22	44	39747
2014	Secondary or high school graduation certificate or equivalent or less	15	22	30	15	10	3	4	28	40	27574
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	31	14	8	3	3	24	43	48312
2014	University certificate or diploma below the bachelor's level	20	25	31	13	7	2	3	20	47	8861
2014	Bachelor's degree	18	25	32	14	7	2	3	22	44	55986
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	30	13	6	2	3	20	48	38087

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	29	10	9	8	1	1	73	17	24124
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	11	10	9	1	0	70	20	43572
2017	University certificate or diploma below the bachelor's level	38	30	11	10	10	1	0	69	20	8309
2017	Bachelor's degree	43	31	9	9	7	1	0	74	16	57105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	31	8	9	7	1	0	76	16	39872
2014	Secondary or high school graduation certificate or equivalent or less	41	30	10	10	8	1	0	72	18	27687
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	31	10	11	9	1	0	70	20	48445
2014	University certificate or diploma below the bachelor's level	38	30	11	11	9	1	0	69	20	8885
2014	Bachelor's degree	43	30	9	10	7	1	0	74	17	56073
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	8	9	6	1	0	76	15	38168

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	10	7	4	78	12	24066
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	10	9	5	76	14	43524
2017	University certificate or diploma below the bachelor's level	37	39	10	9	6	76	14	8289
2017	Bachelor's degree	43	38	8	7	4	81	11	57038
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	7	6	3	83	10	39839
2014	Secondary or high school graduation certificate or equivalent or less	37	40	11	8	4	77	12	27671
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	11	8	4	77	13	48428
2014	University certificate or diploma below the bachelor's level	34	42	11	8	4	76	13	8877
2014	Bachelor's degree	41	40	8	7	3	82	10	56056
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	7	6	3	84	9	38172

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	32	16	4	3	3	1	77	7	24082
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	17	4	4	4	1	74	8	43530
2017	University certificate or diploma below the bachelor's level	35	34	17	5	5	3	1	72	10	8284
2017	Bachelor's degree	38	36	14	4	3	4	1	78	8	57059
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	14	4	3	5	0	77	8	39831
2014	Secondary or high school graduation certificate or equivalent or less	42	33	14	3	2	4	1	79	6	27679
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	15	4	3	4	1	78	7	48436
2014	University certificate or diploma below the bachelor's level	38	35	14	5	4	4	1	76	9	8883
2014	Bachelor's degree	41	35	13	4	2	5	0	80	6	56049
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	13	4	3	5	0	79	7	38152

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37	12	4	3	2	81	7	24108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	14	5	3	2	77	9	43537
2017	University certificate or diploma below the bachelor's level	34	38	14	7	4	2	74	11	8290
2017	Bachelor's degree	37	41	11	6	3	2	80	9	57061
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	12	7	3	2	77	10	39850
2014	Secondary or high school graduation certificate or equivalent or less	41	36	13	5	3	3	79	8	27689
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	14	5	3	2	77	9	48460
2014	University certificate or diploma below the bachelor's level	34	38	14	7	4	3	75	11	8889
2014	Bachelor's degree	39	38	12	6	3	2	78	9	56069
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	12	6	3	3	77	10	38169
2011	Secondary or high school graduation certificate or equivalent or less	31	38	17	6	5	3	71	12	34197
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	17	7	6	3	70	13	54292
2011	University certificate or diploma below the bachelor's level	29	38	16	8	6	3	69	15	10319
2011	Bachelor's degree	32	40	14	7	4	3	74	12	60192
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	14	7	5	3	73	13	37152

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	35	9	5	4	0	82	9	24127
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	10	6	5	0	79	11	43572
2017	University certificate or diploma below the bachelor's level	38	38	11	7	6	0	76	13	8295
2017	Bachelor's degree	43	38	9	6	4	0	81	10	57085
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	9	6	4	0	81	10	39861
2014	Secondary or high school graduation certificate or equivalent or less	45	36	11	5	3	0	81	9	27660
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	11	6	4	0	79	10	48430
2014	University certificate or diploma below the bachelor's level	38	38	12	7	5	0	76	12	8883
2014	Bachelor's degree	43	37	10	6	4	0	80	10	56042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	10	6	4	0	80	10	38147
2011	Secondary or high school graduation certificate or equivalent or less	39	38	12	6	5	0	77	11	34127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	13	7	5	1	75	12	54216
2011	University certificate or diploma below the bachelor's level	34	38	13	7	6	1	73	14	10300
2011	Bachelor's degree	38	40	11	6	4	0	78	11	60132
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	12	7	5	1	76	12	37116
2008	Secondary or high school graduation certificate or equivalent or less	35	40	12	7	5	0	75	12	31255
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	13	8	6	0	74	14	45092
2008	University certificate or diploma below the bachelor's level	30	41	13	9	7	0	71	15	8701
2008	Bachelor's degree	33	41	12	8	5	0	75	13	48658
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	12	9	6	1	74	14	29417

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	31	16	10	9	4	4	63	20	24122
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	30	17	11	10	4	3	59	23	43581
2017	University certificate or diploma below the bachelor's level	24	30	16	12	11	4	3	57	25	8308
2017	Bachelor's degree	26	31	15	10	8	5	4	63	20	57109
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	14	10	8	6	4	64	20	39874
2014	Secondary or high school graduation certificate or equivalent or less	28	32	16	10	8	3	2	64	19	27692
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	16	11	9	3	2	62	21	48463
2014	University certificate or diploma below the bachelor's level	25	31	16	11	10	3	3	60	23	8882
2014	Bachelor's degree	29	31	15	10	7	4	3	65	19	56076
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32	13	9	7	4	4	68	17	38171

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	40	14	4	2	3	1	79	6	24064
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	14	5	3	3	1	77	8	43497
2017	University certificate or diploma below the bachelor's level	34	42	14	5	3	3	0	78	8	8280
2017	Bachelor's degree	38	43	11	4	2	3	0	83	6	57012
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	9	4	2	2	0	85	5	39791
2014	Secondary or high school graduation certificate or equivalent or less	35	41	13	5	2	4	1	79	7	27676
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	13	5	2	4	1	79	7	48449
2014	University certificate or diploma below the bachelor's level	34	43	12	5	2	3	1	79	8	8887
2014	Bachelor's degree	38	42	10	4	2	3	0	83	6	56050
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	8	4	2	3	0	86	6	38159
2011	Secondary or high school graduation certificate or equivalent or less	33	40	15	5	2	4	1	76	8	34179
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	15	6	3	4	1	76	9	54275
2011	University certificate or diploma below the bachelor's level	33	41	14	6	3	3	1	77	9	10311
2011	Bachelor's degree	35	41	12	5	2	3	0	79	8	60165
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	10	5	2	3	0	82	7	37154

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	35	12	7	4	3	1	75	12	24072
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	13	8	6	3	1	72	14	43507
2017	University certificate or diploma below the bachelor's level	33	36	13	8	6	3	1	72	15	8281
2017	Bachelor's degree	34	38	11	9	4	3	1	75	14	57014
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	11	8	4	3	1	76	13	39791
2014	Secondary or high school graduation certificate or equivalent or less	37	37	12	7	4	3	1	77	11	27683
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	12	8	5	3	1	75	13	48447
2014	University certificate or diploma below the bachelor's level	34	38	12	8	5	2	1	74	14	8887
2014	Bachelor's degree	37	38	10	8	4	3	1	77	12	56063
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	10	7	4	3	1	79	11	38168
2011	Secondary or high school graduation certificate or equivalent or less	37	36	12	7	5	4	1	76	12	34159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	13	8	6	4	1	72	14	54268
2011	University certificate or diploma below the bachelor's level	34	35	12	9	6	3	1	72	16	10314
2011	Bachelor's degree	34	36	11	9	5	4	1	74	14	60139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	11	9	5	4	1	74	15	37120
2008	Secondary or high school graduation certificate or equivalent or less	33	36	12	8	6	4	1	73	14	31262
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	13	9	7	4	1	69	17	45096
2008	University certificate or diploma below the bachelor's level	30	35	13	10	8	4	1	69	18	8699
2008	Bachelor's degree	29	36	12	11	6	4	1	69	18	48667
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	11	11	7	4	1	69	19	29431

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	20	9	6	5	1	63	16	24091
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	21	10	7	5	1	59	18	43544
2017	University certificate or diploma below the bachelor's level	22	33	20	11	8	4	1	59	20	8290
2017	Bachelor's degree	24	34	19	12	6	4	1	62	19	57034
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	18	12	6	4	1	63	18	39824
2014	Secondary or high school graduation certificate or equivalent or less	24	34	21	9	6	5	2	62	16	27685
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	21	10	7	5	1	59	18	48451
2014	University certificate or diploma below the bachelor's level	22	34	20	11	7	4	1	60	19	8886
2014	Bachelor's degree	25	34	19	11	6	5	1	62	18	56049
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	17	10	5	4	1	65	17	38161
2011	Secondary or high school graduation certificate or equivalent or less	19	35	22	10	6	6	2	58	17	34193
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34	23	11	8	6	1	55	20	54308
2011	University certificate or diploma below the bachelor's level	19	33	21	12	8	5	2	56	21	10313
2011	Bachelor's degree	19	36	20	13	7	5	1	58	21	60181
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	36	18	13	7	4	1	60	21	37150

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	26	17	12	12	8	3	54	27	24058
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	26	18	14	15	8	2	49	32	43491
2017	University certificate or diploma below the bachelor's level	17	25	17	15	17	7	2	46	35	8287
2017	Bachelor's degree	17	25	17	15	14	10	3	48	33	57040
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	22	17	15	15	12	3	45	35	39808
2014	Secondary or high school graduation certificate or equivalent or less	19	27	18	14	13	7	2	50	30	27681
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	18	15	15	7	1	46	34	48435
2014	University certificate or diploma below the bachelor's level	15	24	18	16	18	7	2	43	38	8886
2014	Bachelor's degree	15	24	17	17	15	9	2	44	36	56070
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	17	16	16	11	3	42	37	38169
2011	Secondary or high school graduation certificate or equivalent or less	18	26	19	14	13	8	2	49	31	34210
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	24	19	16	16	9	2	44	35	54353
2011	University certificate or diploma below the bachelor's level	15	22	19	16	18	9	3	41	38	10323
2011	Bachelor's degree	13	23	18	17	15	12	3	43	37	60203
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	18	16	15	14	4	40	38	37163

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	44	5	9	4	83	13	24154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	46	5	11	5	78	17	43637
2017	University certificate or diploma below the bachelor's level	31	46	5	12	6	77	18	8319
2017	Bachelor's degree	32	48	5	11	4	80	15	57164
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	48	5	12	5	77	17	39908
2014	Secondary or high school graduation certificate or equivalent or less	36	45	5	10	4	81	13	27695
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	46	6	12	5	78	17	48456
2014	University certificate or diploma below the bachelor's level	29	47	6	12	6	76	18	8882
2014	Bachelor's degree	31	48	5	11	4	79	16	56059
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	47	5	13	5	77	18	38176
2011	Secondary or high school graduation certificate or equivalent or less	40	44	4	9	3	84	12	34245
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	46	5	10	4	81	14	54393
2011	University certificate or diploma below the bachelor's level	34	45	5	11	4	79	15	10329
2011	Bachelor's degree	35	47	4	10	3	82	13	60240
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	47	4	11	4	82	14	37184
2008	Secondary or high school graduation certificate or equivalent or less	40	45	4	8	3	85	11	31292
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	46	5	10	4	81	14	45117
2008	University certificate or diploma below the bachelor's level	34	46	5	11	5	79	15	8706
2008	Bachelor's degree	35	48	4	10	4	83	13	48682
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	4	10	4	82	13	29437

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	34	7	9	5	78	15	24127
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	8	11	7	74	18	43592
2017	University certificate or diploma below the bachelor's level	35	36	8	12	9	71	21	8313
2017	Bachelor's degree	39	36	7	11	7	75	18	57110
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	7	11	7	75	18	39879
2014	Secondary or high school graduation certificate or equivalent or less	42	35	7	9	6	77	16	27671
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	8	11	7	74	18	48432
2014	University certificate or diploma below the bachelor's level	36	35	8	12	9	71	21	8873
2014	Bachelor's degree	40	35	7	11	6	75	18	56021
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	7	11	7	75	18	38155
2011	Secondary or high school graduation certificate or equivalent or less	41	36	8	9	5	78	14	34142
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	8	10	6	75	16	54244
2011	University certificate or diploma below the bachelor's level	36	37	8	11	7	74	18	10291
2011	Bachelor's degree	40	37	8	10	6	77	15	60145
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	7	9	5	78	14	37136

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	36	8	6	3	83	9	24070
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	8	8	4	80	12	43489
2017	University certificate or diploma below the bachelor's level	41	37	9	8	5	78	13	8289
2017	Bachelor's degree	44	37	8	7	3	82	10	56965
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	7	6	3	84	9	39774
2014	Secondary or high school graduation certificate or equivalent or less	42	38	9	7	3	81	10	27675
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	9	8	4	79	12	48423
2014	University certificate or diploma below the bachelor's level	37	39	10	9	4	76	14	8873
2014	Bachelor's degree	42	38	9	7	3	81	11	56028
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	8	7	3	82	9	38134

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	22	4	2	1	1	1	93	3	24104
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	23	5	3	1	1	1	91	4	43540
2017	University certificate or diploma below the bachelor's level	64	25	4	3	2	1	1	91	5	8295
2017	Bachelor's degree	71	21	4	2	1	1	1	93	3	57038
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	4	3	1	1	1	91	5	39838
2014	Secondary or high school graduation certificate or equivalent or less	68	23	4	2	1	1	1	92	3	27689
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	24	5	3	1	0	1	91	4	48453
2014	University certificate or diploma below the bachelor's level	63	25	5	3	2	1	1	89	5	8882
2014	Bachelor's degree	70	21	4	3	1	1	1	92	4	56054
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	22	4	3	2	1	1	91	5	38160
2011	Secondary or high school graduation certificate or equivalent or less	71	21	4	2	1	0	1	93	3	34240
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	21	4	3	1	1	1	92	4	54396
2011	University certificate or diploma below the bachelor's level	67	22	4	3	2	1	1	91	5	10326
2011	Bachelor's degree	73	18	3	3	1	1	1	93	4	60229
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	20	4	3	1	1	1	91	5	37171
2008	Secondary or high school graduation certificate or equivalent or less	71	21	3	2	1	0	1	94	3	31249
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	21	4	3	1	0	1	92	4	45076
2008	University certificate or diploma below the bachelor's level	66	23	4	4	2	0	1	90	5	8691
2008	Bachelor's degree	73	19	3	3	1	0	1	93	4	48628
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	20	4	4	2	1	1	91	6	29408

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	20	5	4	2	1	89	5	24127
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20	6	5	3	1	87	8	43624
2017	University certificate or diploma below the bachelor's level	63	21	6	6	3	1	85	10	8314
2017	Bachelor's degree	67	19	5	6	3	1	87	8	57124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	19	5	7	4	1	83	12	39871
2014	Secondary or high school graduation certificate or equivalent or less	66	20	5	4	2	2	88	7	27687
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	21	6	5	3	2	86	8	48430
2014	University certificate or diploma below the bachelor's level	61	21	6	7	3	1	83	10	8879
2014	Bachelor's degree	65	20	5	6	3	1	86	9	56038
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	5	7	4	1	83	12	38151
2011	Secondary or high school graduation certificate or equivalent or less	68	19	5	4	2	2	88	7	34207
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	19	5	5	3	2	87	8	54370
2011	University certificate or diploma below the bachelor's level	64	19	5	7	4	2	84	10	10322
2011	Bachelor's degree	67	18	5	6	3	1	86	9	60206
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	4	8	4	1	83	13	37172
2008	Secondary or high school graduation certificate or equivalent or less	68	19	4	4	2	2	89	7	31265
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	18	5	5	3	1	87	8	45093
2008	University certificate or diploma below the bachelor's level	63	20	5	7	4	1	84	11	8685
2008	Bachelor's degree	67	18	4	6	3	1	86	10	48646
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	5	9	5	1	82	13	29423

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	15	6	3	2	1	5	89	5	24132
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	16	7	3	2	0	4	87	6	43605
2017	University certificate or diploma below the bachelor's level	66	16	6	4	3	1	4	86	7	8307
2017	Bachelor's degree	71	15	5	4	2	0	3	89	6	57116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	17	5	5	3	0	2	86	8	39882
2014	Secondary or high school graduation certificate or equivalent or less	70	15	5	3	2	0	4	89	5	27698
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	15	6	3	3	0	4	88	6	48467
2014	University certificate or diploma below the bachelor's level	68	16	6	4	3	0	4	87	7	8883
2014	Bachelor's degree	72	15	4	3	2	0	3	89	6	56062
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	15	4	5	3	0	3	87	8	38175
2011	Secondary or high school graduation certificate or equivalent or less	70	15	5	3	2	0	4	89	6	34217
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	15	6	4	3	1	4	87	7	54318
2011	University certificate or diploma below the bachelor's level	66	16	6	4	3	1	4	87	7	10307
2011	Bachelor's degree	70	15	5	4	3	0	3	88	7	60168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	5	6	4	0	3	86	9	37169
2008	Secondary or high school graduation certificate or equivalent or less	68	13	5	3	3	1	7	88	7	31281
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	13	5	4	4	1	8	86	8	45101
2008	University certificate or diploma below the bachelor's level	64	14	6	4	4	1	7	84	10	8700
2008	Bachelor's degree	68	13	5	4	4	1	6	87	9	48679
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	16	5	6	5	0	4	84	11	29427

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	13	4	1	1	3	94	3	24095
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	13	4	1	2	3	92	4	43535
2017	University certificate or diploma below the bachelor's level	75	14	4	2	2	3	92	4	8302
2017	Bachelor's degree	79	11	3	2	2	3	94	3	57069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	4	2	2	2	92	4	39847
2014	Secondary or high school graduation certificate or equivalent or less	77	13	4	1	2	3	93	3	27687
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	13	4	1	2	4	92	4	48453
2014	University certificate or diploma below the bachelor's level	74	14	4	2	2	3	91	4	8884
2014	Bachelor's degree	78	12	3	2	2	3	93	3	56061
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	3	2	2	3	92	4	38169
2011	Secondary or high school graduation certificate or equivalent or less	77	12	4	1	2	3	92	3	34206
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12	4	2	2	4	92	4	54331
2011	University certificate or diploma below the bachelor's level	75	12	4	2	3	4	91	5	10309
2011	Bachelor's degree	78	11	3	2	2	3	93	4	60186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	4	2	2	3	92	5	37172
2008	Secondary or high school graduation certificate or equivalent or less	79	8	3	2	2	6	93	4	31274
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	8	3	2	3	6	92	5	45089
2008	University certificate or diploma below the bachelor's level	75	10	3	2	3	6	91	5	8696
2008	Bachelor's degree	79	8	3	2	2	5	92	5	48633
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	9	3	3	3	4	91	6	29400

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	19	8	3	1	2	6	87	4	24137
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	19	9	3	2	2	5	85	6	43581
2017	University certificate or diploma below the bachelor's level	56	21	9	4	3	2	5	83	8	8302
2017	Bachelor's degree	60	20	7	4	2	2	5	86	6	57090
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	8	6	3	1	3	83	9	39880
2014	Secondary or high school graduation certificate or equivalent or less	60	20	8	3	2	2	6	86	5	27696
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	20	9	3	2	2	6	85	6	48445
2014	University certificate or diploma below the bachelor's level	57	21	9	4	3	2	6	83	7	8886
2014	Bachelor's degree	59	20	7	4	2	2	5	85	7	56065
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	8	6	3	1	3	82	9	38174

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	18	6	2	1	2	3	91	3	24120
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	19	7	2	2	2	3	89	4	43591
2017	University certificate or diploma below the bachelor's level	63	21	7	3	2	2	3	88	5	8297
2017	Bachelor's degree	67	19	5	2	1	2	3	91	4	57058
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	21	6	3	1	3	2	90	4	39844
2014	Secondary or high school graduation certificate or equivalent or less	66	19	6	2	1	2	3	90	3	27691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	20	7	2	2	3	3	89	4	48457
2014	University certificate or diploma below the bachelor's level	61	21	7	2	2	3	3	88	4	8879
2014	Bachelor's degree	66	19	5	2	1	3	3	90	4	56060
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	21	6	3	1	3	3	90	4	38158
2011	Secondary or high school graduation certificate or equivalent or less	69	18	6	2	1	2	3	91	3	34204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	18	7	2	1	2	3	89	4	54302
2011	University certificate or diploma below the bachelor's level	64	20	7	2	2	2	3	88	4	10312
2011	Bachelor's degree	68	18	6	2	1	2	3	90	4	60212
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	20	7	3	1	2	3	89	4	37169
2008	Secondary or high school graduation certificate or equivalent or less	69	17	6	2	1	2	2	91	3	31288
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	6	2	2	2	3	89	4	45116
2008	University certificate or diploma below the bachelor's level	64	20	7	2	2	2	3	88	5	8704
2008	Bachelor's degree	67	18	6	2	1	2	3	89	4	48677
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	20	7	3	2	2	3	88	5	29433

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	83	24080
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	43552
2017	University certificate or diploma below the bachelor's level	23	77	8306
2017	Bachelor's degree	17	83	57056
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	39833
2014	Secondary or high school graduation certificate or equivalent or less	18	82	27658
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	48369
2014	University certificate or diploma below the bachelor's level	24	76	8874
2014	Bachelor's degree	17	83	56024
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	38104

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	8166
2017	University certificate or diploma below the bachelor's level	51	1789
2017	Bachelor's degree	51	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	6645
2014	Secondary or high school graduation certificate or equivalent or less	53	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	9537
2014	University certificate or diploma below the bachelor's level	50	2017
2014	Bachelor's degree	50	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	6239

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	8166
2017	University certificate or diploma below the bachelor's level	65	1789
2017	Bachelor's degree	62	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	6645
2014	Secondary or high school graduation certificate or equivalent or less	61	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	9537
2014	University certificate or diploma below the bachelor's level	65	2017
2014	Bachelor's degree	61	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	6239

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	8166
2017	University certificate or diploma below the bachelor's level	7	1789
2017	Bachelor's degree	8	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	6645
2014	Secondary or high school graduation certificate or equivalent or less	6	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	9537
2014	University certificate or diploma below the bachelor's level	6	2017
2014	Bachelor's degree	8	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	6239

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	8166
2017	University certificate or diploma below the bachelor's level	5	1789
2017	Bachelor's degree	5	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	6645
2014	Secondary or high school graduation certificate or equivalent or less	5	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	9537
2014	University certificate or diploma below the bachelor's level	6	2017
2014	Bachelor's degree	4	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	6239

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	8166
2017	University certificate or diploma below the bachelor's level	5	1789
2017	Bachelor's degree	5	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	6645
2014	Secondary or high school graduation certificate or equivalent or less	5	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	9537
2014	University certificate or diploma below the bachelor's level	6	2017
2014	Bachelor's degree	4	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	6239

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	8166
2017	University certificate or diploma below the bachelor's level	10	1789
2017	Bachelor's degree	11	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	6645
2014	Secondary or high school graduation certificate or equivalent or less	8	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	9537
2014	University certificate or diploma below the bachelor's level	11	2017
2014	Bachelor's degree	9	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	6239

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	3886
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	8166
2017	University certificate or diploma below the bachelor's level	3	1789
2017	Bachelor's degree	3	9221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	6645
2014	Secondary or high school graduation certificate or equivalent or less	4	4873
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	9537
2014	University certificate or diploma below the bachelor's level	3	2017
2014	Bachelor's degree	4	9367
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	6239

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	8169
2017	University certificate or diploma below the bachelor's level	43	1790
2017	Bachelor's degree	40	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	6659
2014	Secondary or high school graduation certificate or equivalent or less	39	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	9550
2014	University certificate or diploma below the bachelor's level	41	2018
2014	Bachelor's degree	39	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	6247

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	8169
2017	University certificate or diploma below the bachelor's level	43	1790
2017	Bachelor's degree	39	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	6659
2014	Secondary or high school graduation certificate or equivalent or less	39	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	9550
2014	University certificate or diploma below the bachelor's level	43	2018
2014	Bachelor's degree	38	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	6247

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	8169
2017	University certificate or diploma below the bachelor's level	48	1790
2017	Bachelor's degree	43	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	6659
2014	Secondary or high school graduation certificate or equivalent or less	40	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	9550
2014	University certificate or diploma below the bachelor's level	46	2018
2014	Bachelor's degree	41	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	6247

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	8169
2017	University certificate or diploma below the bachelor's level	42	1790
2017	Bachelor's degree	39	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	6659
2014	Secondary or high school graduation certificate or equivalent or less	40	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	9550
2014	University certificate or diploma below the bachelor's level	42	2018
2014	Bachelor's degree	39	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	6247

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	8169
2017	University certificate or diploma below the bachelor's level	30	1790
2017	Bachelor's degree	29	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	6659
2014	Secondary or high school graduation certificate or equivalent or less	25	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	9550
2014	University certificate or diploma below the bachelor's level	31	2018
2014	Bachelor's degree	29	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	6247

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	8169
2017	University certificate or diploma below the bachelor's level	59	1790
2017	Bachelor's degree	58	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	6659
2014	Secondary or high school graduation certificate or equivalent or less	55	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	9550
2014	University certificate or diploma below the bachelor's level	60	2018
2014	Bachelor's degree	59	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	6247

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	8169
2017	University certificate or diploma below the bachelor's level	39	1790
2017	Bachelor's degree	35	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	6659
2014	Secondary or high school graduation certificate or equivalent or less	35	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	9550
2014	University certificate or diploma below the bachelor's level	37	2018
2014	Bachelor's degree	36	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	6247

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	8169
2017	University certificate or diploma below the bachelor's level	3	1790
2017	Bachelor's degree	2	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	6659
2014	Secondary or high school graduation certificate or equivalent or less	2	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	9550
2014	University certificate or diploma below the bachelor's level	2	2018
2014	Bachelor's degree	2	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	6247

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	8169
2017	University certificate or diploma below the bachelor's level	11	1790
2017	Bachelor's degree	12	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	6659
2014	Secondary or high school graduation certificate or equivalent or less	8	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	9550
2014	University certificate or diploma below the bachelor's level	9	2018
2014	Bachelor's degree	10	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	6247

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	8169
2017	University certificate or diploma below the bachelor's level	15	1790
2017	Bachelor's degree	13	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	6659
2014	Secondary or high school graduation certificate or equivalent or less	12	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	9550
2014	University certificate or diploma below the bachelor's level	15	2018
2014	Bachelor's degree	13	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	6247

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	8169
2017	University certificate or diploma below the bachelor's level	50	1790
2017	Bachelor's degree	47	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	6659
2014	Secondary or high school graduation certificate or equivalent or less	46	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	9550
2014	University certificate or diploma below the bachelor's level	48	2018
2014	Bachelor's degree	45	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	6247

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	8169
2017	University certificate or diploma below the bachelor's level	29	1790
2017	Bachelor's degree	27	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	6659
2014	Secondary or high school graduation certificate or equivalent or less	31	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	9550
2014	University certificate or diploma below the bachelor's level	30	2018
2014	Bachelor's degree	28	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	6247

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	3890
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	8169
2017	University certificate or diploma below the bachelor's level	16	1790
2017	Bachelor's degree	14	9227
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	6659
2014	Secondary or high school graduation certificate or equivalent or less	14	4876
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	9550
2014	University certificate or diploma below the bachelor's level	15	2018
2014	Bachelor's degree	13	9375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	6247

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	8162
2017	University certificate or diploma below the bachelor's level	52	1788
2017	Bachelor's degree	52	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	6654
2014	Secondary or high school graduation certificate or equivalent or less	50	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	9556
2014	University certificate or diploma below the bachelor's level	50	2019
2014	Bachelor's degree	51	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	6240

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	8162
2017	University certificate or diploma below the bachelor's level	31	1788
2017	Bachelor's degree	28	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	6654
2014	Secondary or high school graduation certificate or equivalent or less	27	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	9556
2014	University certificate or diploma below the bachelor's level	32	2019
2014	Bachelor's degree	30	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	6240

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	8162
2017	University certificate or diploma below the bachelor's level	10	1788
2017	Bachelor's degree	9	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6654
2014	Secondary or high school graduation certificate or equivalent or less	8	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	9556
2014	University certificate or diploma below the bachelor's level	11	2019
2014	Bachelor's degree	9	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	6240

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	8162
2017	University certificate or diploma below the bachelor's level	27	1788
2017	Bachelor's degree	19	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	6654
2014	Secondary or high school graduation certificate or equivalent or less	23	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	9556
2014	University certificate or diploma below the bachelor's level	26	2019
2014	Bachelor's degree	19	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	6240

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	8162
2017	University certificate or diploma below the bachelor's level	12	1788
2017	Bachelor's degree	10	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6654
2014	Secondary or high school graduation certificate or equivalent or less	10	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	9556
2014	University certificate or diploma below the bachelor's level	13	2019
2014	Bachelor's degree	11	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	6240

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	8162
2017	University certificate or diploma below the bachelor's level	9	1788
2017	Bachelor's degree	7	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	6654
2014	Secondary or high school graduation certificate or equivalent or less	8	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	9556
2014	University certificate or diploma below the bachelor's level	9	2019
2014	Bachelor's degree	6	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	6240

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	8162
2017	University certificate or diploma below the bachelor's level	14	1788
2017	Bachelor's degree	14	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	6654
2014	Secondary or high school graduation certificate or equivalent or less	17	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	9556
2014	University certificate or diploma below the bachelor's level	17	2019
2014	Bachelor's degree	15	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	6240

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	8162
2017	University certificate or diploma below the bachelor's level	12	1788
2017	Bachelor's degree	11	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6654
2014	Secondary or high school graduation certificate or equivalent or less	9	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	9556
2014	University certificate or diploma below the bachelor's level	13	2019
2014	Bachelor's degree	11	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6240

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	3887
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	8162
2017	University certificate or diploma below the bachelor's level	24	1788
2017	Bachelor's degree	26	9229
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	6654
2014	Secondary or high school graduation certificate or equivalent or less	25	4875
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	9556
2014	University certificate or diploma below the bachelor's level	23	2019
2014	Bachelor's degree	26	9369
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	6240

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	7435
2017	University certificate or diploma below the bachelor's level	11	1632
2017	Bachelor's degree	12	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	6189
2014	Secondary or high school graduation certificate or equivalent or less	15	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	8804
2014	University certificate or diploma below the bachelor's level	14	1831
2014	Bachelor's degree	12	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	5837

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	7435
2017	University certificate or diploma below the bachelor's level	13	1632
2017	Bachelor's degree	20	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	6189
2014	Secondary or high school graduation certificate or equivalent or less	15	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	8804
2014	University certificate or diploma below the bachelor's level	15	1831
2014	Bachelor's degree	19	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	5837

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	7435
2017	University certificate or diploma below the bachelor's level	11	1632
2017	Bachelor's degree	10	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	6189
2014	Secondary or high school graduation certificate or equivalent or less	10	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	8804
2014	University certificate or diploma below the bachelor's level	12	1831
2014	Bachelor's degree	11	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	5837

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	7435
2017	University certificate or diploma below the bachelor's level	7	1632
2017	Bachelor's degree	8	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	6189
2014	Secondary or high school graduation certificate or equivalent or less	9	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	8804
2014	University certificate or diploma below the bachelor's level	8	1831
2014	Bachelor's degree	8	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	5837

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	7435
2017	University certificate or diploma below the bachelor's level	10	1632
2017	Bachelor's degree	10	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	6189
2014	Secondary or high school graduation certificate or equivalent or less	10	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	8804
2014	University certificate or diploma below the bachelor's level	11	1831
2014	Bachelor's degree	10	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	5837

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	7435
2017	University certificate or diploma below the bachelor's level	11	1632
2017	Bachelor's degree	11	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6189
2014	Secondary or high school graduation certificate or equivalent or less	10	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	8804
2014	University certificate or diploma below the bachelor's level	11	1831
2014	Bachelor's degree	11	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	5837

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	7435
2017	University certificate or diploma below the bachelor's level	12	1632
2017	Bachelor's degree	14	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	6189
2014	Secondary or high school graduation certificate or equivalent or less	8	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	8804
2014	University certificate or diploma below the bachelor's level	11	1831
2014	Bachelor's degree	12	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	5837

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	7435
2017	University certificate or diploma below the bachelor's level	9	1632
2017	Bachelor's degree	11	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	6189
2014	Secondary or high school graduation certificate or equivalent or less	8	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	8804
2014	University certificate or diploma below the bachelor's level	9	1831
2014	Bachelor's degree	9	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	5837

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	7435
2017	University certificate or diploma below the bachelor's level	13	1632
2017	Bachelor's degree	11	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	6189
2014	Secondary or high school graduation certificate or equivalent or less	11	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	8804
2014	University certificate or diploma below the bachelor's level	13	1831
2014	Bachelor's degree	11	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	5837

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	7435
2017	University certificate or diploma below the bachelor's level	26	1632
2017	Bachelor's degree	28	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	6189
2014	Secondary or high school graduation certificate or equivalent or less	20	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	8804
2014	University certificate or diploma below the bachelor's level	25	1831
2014	Bachelor's degree	27	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	5837

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	7435
2017	University certificate or diploma below the bachelor's level	10	1632
2017	Bachelor's degree	10	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	6189
2014	Secondary or high school graduation certificate or equivalent or less	7	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	8804
2014	University certificate or diploma below the bachelor's level	11	1831
2014	Bachelor's degree	9	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	5837

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	7435
2017	University certificate or diploma below the bachelor's level	46	1632
2017	Bachelor's degree	46	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	6189
2014	Secondary or high school graduation certificate or equivalent or less	38	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	8804
2014	University certificate or diploma below the bachelor's level	45	1831
2014	Bachelor's degree	47	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	5837

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	7435
2017	University certificate or diploma below the bachelor's level	2	1632
2017	Bachelor's degree	2	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	6189
2014	Secondary or high school graduation certificate or equivalent or less	1	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	8804
2014	University certificate or diploma below the bachelor's level	2	1831
2014	Bachelor's degree	1	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	5837

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	7435
2017	University certificate or diploma below the bachelor's level	53	1632
2017	Bachelor's degree	53	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	6189
2014	Secondary or high school graduation certificate or equivalent or less	53	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	8804
2014	University certificate or diploma below the bachelor's level	53	1831
2014	Bachelor's degree	53	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	5837

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	7435
2017	University certificate or diploma below the bachelor's level	2	1632
2017	Bachelor's degree	1	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	6189

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	3587
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	7435
2017	University certificate or diploma below the bachelor's level	15	1632
2017	Bachelor's degree	13	8657
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	6189
2014	Secondary or high school graduation certificate or equivalent or less	13	4484
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	8804
2014	University certificate or diploma below the bachelor's level	13	1831
2014	Bachelor's degree	13	8835
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	5837

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	94	6	3881
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	93	7	8163
2017	University certificate or diploma below the bachelor's level	94	6	1790
2017	Bachelor's degree	93	7	9226
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	6652

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	20	19	6	7	19	7	55	19	24140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	21	8	9	20	6	50	23	43604
2017	University certificate or diploma below the bachelor's level	15	20	20	8	10	19	7	47	26	8312
2017	Bachelor's degree	15	18	18	7	8	26	8	49	23	57123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	17	7	7	29	8	49	23	39879
2014	Secondary or high school graduation certificate or equivalent or less	19	21	21	7	7	20	5	53	19	27691
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	20	21	8	8	21	5	50	22	48460
2014	University certificate or diploma below the bachelor's level	15	20	20	8	10	21	6	47	25	8886
2014	Bachelor's degree	15	18	19	7	7	27	8	49	22	56067
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	18	7	7	30	8	50	22	38158

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	30	17	6	5	7	1	69	13	24084
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	18	7	7	7	1	65	16	43542
2017	University certificate or diploma below the bachelor's level	26	31	17	9	8	8	1	63	18	8304
2017	Bachelor's degree	27	32	17	7	6	10	1	66	15	57055
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	17	7	5	11	1	66	15	39844
2014	Secondary or high school graduation certificate or equivalent or less	29	31	18	6	5	9	1	67	13	27664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	20	7	6	9	1	63	15	48449
2014	University certificate or diploma below the bachelor's level	24	31	19	8	8	10	1	61	18	8884
2014	Bachelor's degree	25	31	18	7	5	12	1	64	14	56043
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	18	7	5	14	1	65	14	38154
2011	Secondary or high school graduation certificate or equivalent or less	35	36	15	6	4	5	0	74	10	34181
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	16	7	5	5	0	71	13	54290
2011	University certificate or diploma below the bachelor's level	28	37	16	8	6	5	0	69	14	10301
2011	Bachelor's degree	30	37	16	7	4	7	0	72	11	60186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	16	6	4	9	0	72	11	37138

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	24070
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	43504
2017	University certificate or diploma below the bachelor's level	12	88	8279
2017	Bachelor's degree	8	92	57043
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	39806
2014	Secondary or high school graduation certificate or equivalent or less	7	93	27647
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	48365
2014	University certificate or diploma below the bachelor's level	11	89	8874
2014	Bachelor's degree	8	92	55975
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	38092

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	3316
2017	University certificate or diploma below the bachelor's level	39	886
2017	Bachelor's degree	38	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	3580
2014	Secondary or high school graduation certificate or equivalent or less	38	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	3789
2014	University certificate or diploma below the bachelor's level	39	938
2014	Bachelor's degree	36	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	3045

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	3316
2017	University certificate or diploma below the bachelor's level	80	886
2017	Bachelor's degree	79	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	3580
2014	Secondary or high school graduation certificate or equivalent or less	77	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	3789
2014	University certificate or diploma below the bachelor's level	82	938
2014	Bachelor's degree	80	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	3045

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	3316
2017	University certificate or diploma below the bachelor's level	4	886
2017	Bachelor's degree	4	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	3580
2014	Secondary or high school graduation certificate or equivalent or less	3	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3789
2014	University certificate or diploma below the bachelor's level	3	938
2014	Bachelor's degree	3	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	3045

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3316
2017	University certificate or diploma below the bachelor's level	5	886
2017	Bachelor's degree	3	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	3580
2014	Secondary or high school graduation certificate or equivalent or less	4	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	3789
2014	University certificate or diploma below the bachelor's level	6	938
2014	Bachelor's degree	3	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	3045

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3316
2017	University certificate or diploma below the bachelor's level	7	886
2017	Bachelor's degree	6	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3580
2014	Secondary or high school graduation certificate or equivalent or less	8	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3789
2014	University certificate or diploma below the bachelor's level	6	938
2014	Bachelor's degree	6	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3045

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3316
2017	University certificate or diploma below the bachelor's level	11	886
2017	Bachelor's degree	10	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3580
2014	Secondary or high school graduation certificate or equivalent or less	9	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3789
2014	University certificate or diploma below the bachelor's level	9	938
2014	Bachelor's degree	8	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3045

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	1471
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3316
2017	University certificate or diploma below the bachelor's level	8	886
2017	Bachelor's degree	7	4442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	3580
2014	Secondary or high school graduation certificate or equivalent or less	9	1846
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3789
2014	University certificate or diploma below the bachelor's level	8	938
2014	Bachelor's degree	8	4045
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	3045

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	3299
2017	University certificate or diploma below the bachelor's level	26	885
2017	Bachelor's degree	24	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	3576
2014	Secondary or high school graduation certificate or equivalent or less	15	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	3788
2014	University certificate or diploma below the bachelor's level	20	936
2014	Bachelor's degree	23	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	3042

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	3299
2017	University certificate or diploma below the bachelor's level	21	885
2017	Bachelor's degree	19	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	3576
2014	Secondary or high school graduation certificate or equivalent or less	12	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	3788
2014	University certificate or diploma below the bachelor's level	17	936
2014	Bachelor's degree	19	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	3042

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	3299
2017	University certificate or diploma below the bachelor's level	16	885
2017	Bachelor's degree	15	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	3576
2014	Secondary or high school graduation certificate or equivalent or less	8	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3788
2014	University certificate or diploma below the bachelor's level	13	936
2014	Bachelor's degree	13	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	3042

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3299
2017	University certificate or diploma below the bachelor's level	7	885
2017	Bachelor's degree	6	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	3576
2014	Secondary or high school graduation certificate or equivalent or less	4	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	3788
2014	University certificate or diploma below the bachelor's level	6	936
2014	Bachelor's degree	6	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3042

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	3299
2017	University certificate or diploma below the bachelor's level	24	885
2017	Bachelor's degree	26	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	3576
2014	Secondary or high school graduation certificate or equivalent or less	23	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	3788
2014	University certificate or diploma below the bachelor's level	21	936
2014	Bachelor's degree	24	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	3042

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	3299
2017	University certificate or diploma below the bachelor's level	29	885
2017	Bachelor's degree	34	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	3576
2014	Secondary or high school graduation certificate or equivalent or less	19	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	3788
2014	University certificate or diploma below the bachelor's level	21	936
2014	Bachelor's degree	28	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	3042

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	3299
2017	University certificate or diploma below the bachelor's level	5	885
2017	Bachelor's degree	3	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	3576
2014	Secondary or high school graduation certificate or equivalent or less	3	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3788
2014	University certificate or diploma below the bachelor's level	3	936
2014	Bachelor's degree	3	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	3042

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	3299
2017	University certificate or diploma below the bachelor's level	1	885
2017	Bachelor's degree	1	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	3576

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3299
2017	University certificate or diploma below the bachelor's level	8	885
2017	Bachelor's degree	8	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3576
2014	Secondary or high school graduation certificate or equivalent or less	6	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3788
2014	University certificate or diploma below the bachelor's level	8	936
2014	Bachelor's degree	8	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	3042

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	3299
2017	University certificate or diploma below the bachelor's level	16	885
2017	Bachelor's degree	18	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	3576
2014	Secondary or high school graduation certificate or equivalent or less	13	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	3788
2014	University certificate or diploma below the bachelor's level	17	936
2014	Bachelor's degree	18	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	3042

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	3299
2017	University certificate or diploma below the bachelor's level	1	885
2017	Bachelor's degree	1	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	3576

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	3299
2017	University certificate or diploma below the bachelor's level	21	885
2017	Bachelor's degree	14	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	3576
2014	Secondary or high school graduation certificate or equivalent or less	19	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	3788
2014	University certificate or diploma below the bachelor's level	20	936
2014	Bachelor's degree	15	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	3042

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	3299
2017	Bachelor's degree	0	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	3576
2014	Secondary or high school graduation certificate or equivalent or less	1	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	3788
2014	Bachelor's degree	0	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	3042

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	1457
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	3299
2017	University certificate or diploma below the bachelor's level	20	885
2017	Bachelor's degree	17	4424
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	3576
2014	Secondary or high school graduation certificate or equivalent or less	37	1844
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	3788
2014	University certificate or diploma below the bachelor's level	32	936
2014	Bachelor's degree	25	4044
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	3042

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	3319
2017	University certificate or diploma below the bachelor's level	36	885
2017	Bachelor's degree	30	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	3583
2014	Secondary or high school graduation certificate or equivalent or less	29	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	3790
2014	University certificate or diploma below the bachelor's level	33	938
2014	Bachelor's degree	28	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	3046

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	3319
2017	University certificate or diploma below the bachelor's level	20	885
2017	Bachelor's degree	16	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	3583
2014	Secondary or high school graduation certificate or equivalent or less	15	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	3790
2014	University certificate or diploma below the bachelor's level	19	938
2014	Bachelor's degree	15	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	3046

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	3319
2017	University certificate or diploma below the bachelor's level	7	885
2017	Bachelor's degree	6	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3583
2014	Secondary or high school graduation certificate or equivalent or less	6	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3790
2014	University certificate or diploma below the bachelor's level	8	938
2014	Bachelor's degree	6	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	3046

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	3319
2017	University certificate or diploma below the bachelor's level	21	885
2017	Bachelor's degree	17	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	3583
2014	Secondary or high school graduation certificate or equivalent or less	21	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	3790
2014	University certificate or diploma below the bachelor's level	23	938
2014	Bachelor's degree	17	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	3046

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3319
2017	University certificate or diploma below the bachelor's level	6	885
2017	Bachelor's degree	5	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	3583
2014	Secondary or high school graduation certificate or equivalent or less	5	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	3790
2014	University certificate or diploma below the bachelor's level	7	938
2014	Bachelor's degree	5	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	3046

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3319
2017	University certificate or diploma below the bachelor's level	8	885
2017	Bachelor's degree	6	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	3583
2014	Secondary or high school graduation certificate or equivalent or less	8	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3790
2014	University certificate or diploma below the bachelor's level	10	938
2014	Bachelor's degree	6	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	3046

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3319
2017	University certificate or diploma below the bachelor's level	9	885
2017	Bachelor's degree	9	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	3583
2014	Secondary or high school graduation certificate or equivalent or less	9	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	3790
2014	University certificate or diploma below the bachelor's level	11	938
2014	Bachelor's degree	9	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	3046

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3319
2017	University certificate or diploma below the bachelor's level	11	885
2017	Bachelor's degree	7	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	3583
2014	Secondary or high school graduation certificate or equivalent or less	9	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	3790
2014	University certificate or diploma below the bachelor's level	11	938
2014	Bachelor's degree	9	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	3046

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	1477
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	3319
2017	University certificate or diploma below the bachelor's level	41	885
2017	Bachelor's degree	51	4436
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	3583
2014	Secondary or high school graduation certificate or equivalent or less	47	1850
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	3790
2014	University certificate or diploma below the bachelor's level	42	938
2014	Bachelor's degree	50	4042
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	3046

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3034
2017	University certificate or diploma below the bachelor's level	7	814
2017	Bachelor's degree	6	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	3373
2014	Secondary or high school graduation certificate or equivalent or less	7	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3472
2014	University certificate or diploma below the bachelor's level	7	842
2014	Bachelor's degree	5	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	2872

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	3034
2017	University certificate or diploma below the bachelor's level	10	814
2017	Bachelor's degree	16	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	3373
2014	Secondary or high school graduation certificate or equivalent or less	10	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3472
2014	University certificate or diploma below the bachelor's level	10	842
2014	Bachelor's degree	13	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	2872

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3034
2017	University certificate or diploma below the bachelor's level	6	814
2017	Bachelor's degree	5	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	3373
2014	Secondary or high school graduation certificate or equivalent or less	5	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	3472
2014	University certificate or diploma below the bachelor's level	5	842
2014	Bachelor's degree	3	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	2872

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3034
2017	University certificate or diploma below the bachelor's level	5	814
2017	Bachelor's degree	2	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	3373
2014	Secondary or high school graduation certificate or equivalent or less	3	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3472
2014	University certificate or diploma below the bachelor's level	3	842
2014	Bachelor's degree	2	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	2872

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3034
2017	University certificate or diploma below the bachelor's level	3	814
2017	Bachelor's degree	3	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	3373
2014	Secondary or high school graduation certificate or equivalent or less	3	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3472
2014	University certificate or diploma below the bachelor's level	3	842
2014	Bachelor's degree	2	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	2872

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	3034
2017	University certificate or diploma below the bachelor's level	7	814
2017	Bachelor's degree	5	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	3373
2014	Secondary or high school graduation certificate or equivalent or less	5	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3472
2014	University certificate or diploma below the bachelor's level	5	842
2014	Bachelor's degree	5	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	2872

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	3034
2017	University certificate or diploma below the bachelor's level	11	814
2017	Bachelor's degree	9	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	3373
2014	Secondary or high school graduation certificate or equivalent or less	6	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	3472
2014	University certificate or diploma below the bachelor's level	6	842
2014	Bachelor's degree	8	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	2872

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	3034
2017	University certificate or diploma below the bachelor's level	9	814
2017	Bachelor's degree	12	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	3373
2014	Secondary or high school graduation certificate or equivalent or less	9	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	3472
2014	University certificate or diploma below the bachelor's level	8	842
2014	Bachelor's degree	9	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	2872

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	3034
2017	University certificate or diploma below the bachelor's level	11	814
2017	Bachelor's degree	10	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	3373
2014	Secondary or high school graduation certificate or equivalent or less	10	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3472
2014	University certificate or diploma below the bachelor's level	10	842
2014	Bachelor's degree	10	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	2872

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	3034
2017	University certificate or diploma below the bachelor's level	22	814
2017	Bachelor's degree	25	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	3373
2014	Secondary or high school graduation certificate or equivalent or less	20	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	3472
2014	University certificate or diploma below the bachelor's level	24	842
2014	Bachelor's degree	24	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	2872

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	3034
2017	University certificate or diploma below the bachelor's level	10	814
2017	Bachelor's degree	9	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	3373
2014	Secondary or high school graduation certificate or equivalent or less	8	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	3472
2014	University certificate or diploma below the bachelor's level	13	842
2014	Bachelor's degree	8	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	2872

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	3034
2017	University certificate or diploma below the bachelor's level	44	814
2017	Bachelor's degree	44	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	3373
2014	Secondary or high school graduation certificate or equivalent or less	38	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	3472
2014	University certificate or diploma below the bachelor's level	46	842
2014	Bachelor's degree	47	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	2872

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	3034
2017	University certificate or diploma below the bachelor's level	4	814
2017	Bachelor's degree	2	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	3373
2014	Secondary or high school graduation certificate or equivalent or less	2	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	3472
2014	University certificate or diploma below the bachelor's level	2	842
2014	Bachelor's degree	2	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	2872

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	3034
2017	University certificate or diploma below the bachelor's level	61	814
2017	Bachelor's degree	61	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	3373
2014	Secondary or high school graduation certificate or equivalent or less	65	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	3472
2014	University certificate or diploma below the bachelor's level	62	842
2014	Bachelor's degree	65	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	2872

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	3034
2017	University certificate or diploma below the bachelor's level	1	814
2017	Bachelor's degree	1	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	3373

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	1359
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	3034
2017	University certificate or diploma below the bachelor's level	13	814
2017	Bachelor's degree	13	4171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	3373
2014	Secondary or high school graduation certificate or equivalent or less	15	1699
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	3472
2014	University certificate or diploma below the bachelor's level	14	842
2014	Bachelor's degree	13	3792
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	2872

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	93	7	1481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	93	7	3323
2017	University certificate or diploma below the bachelor's level	94	6	888
2017	Bachelor's degree	92	8	4444
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	3592

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	20	21	3	3	24	7	61	10	24105
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	20	23	4	4	25	6	55	12	43578
2017	University certificate or diploma below the bachelor's level	17	19	22	5	6	24	7	53	15	8304
2017	Bachelor's degree	16	18	19	3	4	33	7	57	12	57083
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	16	18	4	4	37	8	55	13	39865
2014	Secondary or high school graduation certificate or equivalent or less	20	21	22	3	3	25	6	58	9	27682
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	20	23	4	4	26	6	55	11	48440
2014	University certificate or diploma below the bachelor's level	16	20	22	5	5	26	6	53	15	8881
2014	Bachelor's degree	16	17	19	4	3	34	8	55	11	56053
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	15	18	3	3	38	7	54	12	38157

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	17	4	3	10	2	73	7	24072
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	19	4	4	10	2	70	9	43527
2017	University certificate or diploma below the bachelor's level	29	30	19	5	5	10	2	67	11	8296
2017	Bachelor's degree	30	33	16	4	3	13	2	73	9	57026
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	16	4	3	14	2	72	9	39797
2014	Secondary or high school graduation certificate or equivalent or less	31	30	18	4	3	12	2	71	7	27662
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	20	4	3	13	1	68	9	48416
2014	University certificate or diploma below the bachelor's level	26	30	20	5	5	13	2	65	11	8881
2014	Bachelor's degree	28	31	17	4	3	16	2	71	8	56020
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	17	4	3	17	1	70	8	38145
2011	Secondary or high school graduation certificate or equivalent or less	38	35	14	4	2	6	0	79	6	34199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	15	4	3	7	0	76	8	54287
2011	University certificate or diploma below the bachelor's level	33	36	15	5	3	7	0	75	9	10306
2011	Bachelor's degree	34	37	14	4	2	8	0	78	7	60167
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	14	4	2	10	0	78	7	37160

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	83	24073
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	43545
2017	University certificate or diploma below the bachelor's level	20	80	8305
2017	Bachelor's degree	16	84	57070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	39842
2014	Secondary or high school graduation certificate or equivalent or less	16	84	27614
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	48347
2014	University certificate or diploma below the bachelor's level	18	82	8862
2014	Bachelor's degree	14	86	55969
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	38096

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	22	4253
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	23	8186
2017	University certificate or diploma below the bachelor's level	75	25	1667
2017	Bachelor's degree	79	21	9193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	22	6015
2014	Secondary or high school graduation certificate or equivalent or less	79	21	4276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	23	8038
2014	University certificate or diploma below the bachelor's level	76	24	1566
2014	Bachelor's degree	79	21	7923
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	22	5297

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	34	6	7	4	1	1	83	11	3347
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	6	8	4	0	1	82	12	6412
2017	University certificate or diploma below the bachelor's level	44	35	7	9	5	0	0	79	14	1270
2017	Bachelor's degree	47	35	6	7	4	1	1	83	11	7300
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	5	7	4	0	0	84	11	4677
2014	Secondary or high school graduation certificate or equivalent or less	51	32	6	7	3	0	0	83	11	3383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	32	6	8	4	0	0	82	12	6242
2014	University certificate or diploma below the bachelor's level	45	35	7	8	4	0	1	80	12	1189
2014	Bachelor's degree	48	33	6	8	4	0	0	82	11	6295
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	31	6	7	3	0	1	84	10	4126

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	45	10	5	2	3	5	81	8	24141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	11	5	2	2	2	82	7	43633
2017	University certificate or diploma below the bachelor's level	29	47	10	6	2	2	4	81	8	8315
2017	Bachelor's degree	26	48	9	7	2	2	6	80	10	57144
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	48	9	7	2	1	9	79	10	39881
2014	Secondary or high school graduation certificate or equivalent or less	29	49	11	4	2	2	3	82	6	27690
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	51	11	5	2	1	2	82	7	48461
2014	University certificate or diploma below the bachelor's level	28	50	10	5	2	1	3	82	7	8885
2014	Bachelor's degree	25	50	10	6	2	1	6	81	9	56069
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	49	9	6	2	1	9	81	8	38167
2011	Secondary or high school graduation certificate or equivalent or less	30	51	10	4	2	1	2	84	6	34224
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	53	10	5	2	1	2	82	7	54325
2011	University certificate or diploma below the bachelor's level	28	49	10	6	2	1	4	81	8	10310
2011	Bachelor's degree	23	51	10	7	2	1	5	80	10	60183
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	50	10	7	2	1	9	78	11	37148
2008	Secondary or high school graduation certificate or equivalent or less	29	49	10	5	2	2	2	82	7	31322
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	51	11	6	2	2	2	80	9	45154
2008	University certificate or diploma below the bachelor's level	28	49	10	6	2	1	4	81	9	8714
2008	Bachelor's degree	22	49	10	8	3	1	6	77	12	48724
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	45	10	8	3	2	12	75	13	29458

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	25	21	8	6	17	9	53	18	24085
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	23	10	7	16	6	49	22	43568
2017	University certificate or diploma below the bachelor's level	12	25	22	10	8	16	8	48	23	8287
2017	Bachelor's degree	10	23	20	9	6	22	9	48	23	57036
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	20	9	6	25	10	46	23	39819
2014	Secondary or high school graduation certificate or equivalent or less	13	26	24	9	6	16	7	50	19	27685
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	24	10	7	15	6	47	21	48444
2014	University certificate or diploma below the bachelor's level	10	25	23	10	8	16	7	45	24	8884
2014	Bachelor's degree	9	22	22	10	6	21	10	45	24	56053
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	21	10	6	23	11	44	24	38158
2011	Secondary or high school graduation certificate or equivalent or less	14	30	23	9	6	14	5	54	18	34199
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	28	24	10	7	15	4	49	22	54306
2011	University certificate or diploma below the bachelor's level	11	26	23	10	8	15	6	47	23	10314
2011	Bachelor's degree	9	24	22	10	6	21	8	46	22	60178
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	21	22	10	6	25	9	42	25	37139

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	30	11	3	2	9	5	81	6	24139
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	12	4	2	7	2	80	7	43624
2017	University certificate or diploma below the bachelor's level	36	34	12	4	3	7	4	79	8	8311
2017	Bachelor's degree	39	32	10	3	2	9	6	82	6	57126
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	30	11	4	2	10	9	80	7	39884
2014	Secondary or high school graduation certificate or equivalent or less	37	33	13	4	2	8	3	79	7	27694
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	13	4	2	7	2	79	7	48468
2014	University certificate or diploma below the bachelor's level	33	35	13	5	3	7	4	76	9	8886
2014	Bachelor's degree	36	34	11	4	2	8	6	81	6	56063
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	11	4	2	9	10	80	7	38156
2011	Secondary or high school graduation certificate or equivalent or less	38	34	12	4	2	7	2	80	7	34224
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	12	5	3	7	2	78	8	54324
2011	University certificate or diploma below the bachelor's level	34	35	12	5	3	7	4	77	10	10317
2011	Bachelor's degree	36	34	11	4	2	8	6	80	7	60213
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	11	4	2	10	9	78	8	37172
2008	Secondary or high school graduation certificate or equivalent or less	36	37	12	4	2	7	2	81	7	31296
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	12	4	3	7	2	79	8	45116
2008	University certificate or diploma below the bachelor's level	31	39	12	5	3	7	3	78	9	8703
2008	Bachelor's degree	32	36	11	4	2	9	6	80	7	48703
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	11	4	2	11	12	77	8	29441

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	31	14	5	3	11	5	74	10	24079
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	15	6	5	9	2	70	13	43528
2017	University certificate or diploma below the bachelor's level	28	32	14	7	5	9	4	69	14	8292
2017	Bachelor's degree	29	32	13	5	4	12	6	74	11	57039
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	13	5	3	13	8	72	11	39831
2014	Secondary or high school graduation certificate or equivalent or less	29	32	16	6	4	10	3	70	11	27647
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	16	7	5	10	2	68	13	48406
2014	University certificate or diploma below the bachelor's level	25	33	16	7	6	9	4	66	15	8880
2014	Bachelor's degree	27	32	14	6	4	12	6	71	12	56054
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	14	6	3	13	9	71	12	38149
2011	Secondary or high school graduation certificate or equivalent or less	31	34	15	6	4	9	2	73	11	34138
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	7	5	9	2	69	13	54235
2011	University certificate or diploma below the bachelor's level	26	34	15	7	5	9	3	68	15	10292
2011	Bachelor's degree	27	33	14	6	3	11	5	72	11	60141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	14	6	3	13	8	71	11	37108
2008	Secondary or high school graduation certificate or equivalent or less	32	35	13	7	4	6	2	73	12	31279
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	14	8	5	6	2	70	15	45113
2008	University certificate or diploma below the bachelor's level	27	36	13	8	6	6	3	69	16	8705
2008	Bachelor's degree	29	34	13	8	4	7	5	71	14	48690
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29	13	8	4	9	11	69	15	29423

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	26	8	5	5	1	1	82	9	24109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	9	6	6	1	0	80	12	43569
2017	University certificate or diploma below the bachelor's level	50	28	9	6	6	1	0	78	13	8298
2017	Bachelor's degree	54	27	8	6	5	1	0	82	10	57068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	27	8	6	5	1	0	81	11	39841

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	25	11	4	5	2	80	9	24124
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	26	11	5	5	2	78	10	43581
2017	University certificate or diploma below the bachelor's level	49	26	12	5	6	2	76	12	8302
2017	Bachelor's degree	55	25	10	4	4	2	81	9	57106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	25	10	4	5	2	81	10	39857

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37	17	8	6	4	1	67	15	24082
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	38	18	9	7	4	0	65	16	43536
2017	University certificate or diploma below the bachelor's level	22	39	17	10	8	4	0	64	18	8301
2017	Bachelor's degree	24	42	16	9	6	4	0	68	15	57084
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	43	15	9	5	4	0	70	14	39850

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	36	18	12	9	3	59	22	24092
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	36	18	14	12	2	55	26	43569
2017	University certificate or diploma below the bachelor's level	16	34	17	16	14	2	52	30	8305
2017	Bachelor's degree	17	38	17	15	11	2	56	26	57092
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	39	16	15	10	2	58	25	39858

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	22	19	14	18	2	48	33	24093
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	22	19	15	21	2	44	36	43544
2017	University certificate or diploma below the bachelor's level	19	22	19	15	23	2	42	39	8294
2017	Bachelor's degree	20	25	20	14	19	2	46	34	57033
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25	20	13	16	2	50	30	39789

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	28	24	12	8	2	56	20	24103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	25	14	9	1	51	23	43545
2017	University certificate or diploma below the bachelor's level	19	27	26	15	11	1	46	27	8290
2017	Bachelor's degree	16	27	27	17	12	1	44	29	57048
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	28	18	13	1	40	31	39814

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	28	18	10	5	1	4	65	16	24008
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	21	11	7	1	3	60	18	43414
2017	University certificate or diploma below the bachelor's level	25	28	22	13	9	1	3	54	23	8283
2017	Bachelor's degree	23	30	23	13	8	0	2	55	22	56971
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	25	15	9	0	2	50	25	39751

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	23	20	14	13	1	3	52	28	24087
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	23	21	16	15	1	2	47	32	43525
2017	University certificate or diploma below the bachelor's level	20	22	21	17	16	1	3	44	34	8281
2017	Bachelor's degree	19	24	23	17	15	1	2	44	32	57034
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	24	18	15	1	2	41	34	39825

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	19	9	3	2	1	12	83	6	24040
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	21	11	4	3	1	11	79	8	43434
2017	University certificate or diploma below the bachelor's level	43	24	13	6	4	1	10	74	11	8275
2017	Bachelor's degree	42	25	13	6	4	1	8	74	11	56990
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	27	17	9	6	1	6	65	16	39755

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	29	19	8	5	1	67	14	24032
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30	20	10	7	1	63	17	43396
2017	University certificate or diploma below the bachelor's level	27	29	22	12	9	1	57	21	8267
2017	Bachelor's degree	27	30	22	12	8	1	57	20	56914
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	24	13	9	1	53	22	39728

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	31	18	8	4	1	2	68	13	23999
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	20	10	6	1	2	63	17	43368
2017	University certificate or diploma below the bachelor's level	25	30	23	12	8	1	2	56	20	8257
2017	Bachelor's degree	25	33	23	12	6	1	1	59	18	56880
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	32	24	13	7	1	1	55	21	39716

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	30	20	11	6	1	2	61	18	23994
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	31	22	13	8	1	2	56	22	43385
2017	University certificate or diploma below the bachelor's level	21	29	23	15	9	1	2	51	25	8269
2017	Bachelor's degree	20	31	24	14	8	1	1	52	23	56890
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	25	15	8	1	1	51	24	39708

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	30	18	10	5	1	2	66	15	24014
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	30	19	11	7	1	2	62	18	43392
2017	University certificate or diploma below the bachelor's level	26	29	21	13	9	1	2	56	22	8271
2017	Bachelor's degree	26	31	21	12	8	0	1	58	20	56921
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	21	13	8	1	1	57	21	39714

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	18	9	5	1	2	66	15	23939
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	20	10	7	1	2	62	18	43295
2017	University certificate or diploma below the bachelor's level	26	30	21	13	8	1	2	57	21	8254
2017	Bachelor's degree	26	32	22	12	7	1	1	59	19	56807
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	22	11	6	1	2	59	18	39636

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	11	4	3	2	81	7	24106
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	24	13	5	3	2	78	9	43537
2017	University certificate or diploma below the bachelor's level	48	24	14	7	5	2	74	12	8298
2017	Bachelor's degree	50	25	13	6	4	2	77	10	57053
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	26	14	6	4	1	76	10	39820

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	6	3	3	1	3	87	6	24103
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	14	7	4	4	1	3	85	8	43531
2017	University certificate or diploma below the bachelor's level	62	16	8	6	5	1	3	81	11	8291
2017	Bachelor's degree	70	13	6	4	3	1	3	86	7	57045
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	13	6	4	4	1	3	86	8	39823

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	27	10	4	2	2	83	7	24085
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	11	4	3	2	82	7	43524
2017	University certificate or diploma below the bachelor's level	51	27	11	5	3	2	80	8	8283
2017	Bachelor's degree	54	28	10	4	2	2	83	7	57009
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	9	4	2	2	84	6	39792

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	19	8	5	4	2	82	9	24094
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	20	10	6	5	2	79	11	43490
2017	University certificate or diploma below the bachelor's level	53	20	11	7	6	2	75	14	8290
2017	Bachelor's degree	57	21	10	6	5	2	80	11	57003
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	21	10	6	5	2	78	12	39819

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	10	4	1	1	25	91	3	24060
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	11	4	2	1	26	90	4	43500
2017	University certificate or diploma below the bachelor's level	54	12	5	2	1	24	88	5	8277
2017	Bachelor's degree	52	13	5	2	1	27	88	4	56984
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	16	6	2	1	23	87	5	39745

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	17	6	2	1	0	7	90	3	23935
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	19	7	2	1	1	7	88	4	43271
2017	University certificate or diploma below the bachelor's level	61	20	7	3	2	1	7	87	5	8243
2017	Bachelor's degree	61	20	8	3	1	1	6	87	4	56782
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	8	3	1	0	6	88	4	39595

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	16	7	4	4	1	4	83	9	24116
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	18	8	5	5	1	4	81	10	43554
2017	University certificate or diploma below the bachelor's level	57	18	9	5	6	1	4	79	12	8298
2017	Bachelor's degree	61	17	8	5	5	1	4	81	11	57085
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	15	6	4	5	1	4	84	9	39843

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	28	12	4	2	3	81	7	24055
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	13	4	2	3	80	7	43475
2017	University certificate or diploma below the bachelor's level	47	29	13	4	3	3	79	7	8280
2017	Bachelor's degree	48	30	13	4	2	2	80	6	56998
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	28	11	3	2	3	83	5	39776

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	31	33	11	6	1	50	17	24143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	36	13	6	0	44	19	43615
2017	University certificate or diploma below the bachelor's level	11	27	38	15	8	0	39	23	8313
2017	Bachelor's degree	10	31	39	15	6	0	41	21	57145
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	28	40	16	7	0	37	23	39903

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	18	37	22	13	1	36	27	24007
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	19	38	22	11	1	33	29	43475
2017	University certificate or diploma below the bachelor's level	10	22	38	19	10	1	29	32	8276
2017	Bachelor's degree	8	20	40	22	9	0	31	29	56970
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	41	22	8	0	30	29	39808

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	23	18	10	11	3	1	35	65	24133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	24	18	11	12	3	1	32	68	43628
2017	University certificate or diploma below the bachelor's level	28	24	19	12	14	3	1	29	71	8311
2017	Bachelor's degree	28	25	19	11	12	4	1	30	70	57148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	24	19	11	11	5	1	31	69	39906

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27546
2017	University certificate or diploma below the bachelor's level	25	5533
2017	Bachelor's degree	23	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25738

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27546
2017	University certificate or diploma below the bachelor's level	37	5533
2017	Bachelor's degree	36	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	25738

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27546
2017	University certificate or diploma below the bachelor's level	19	5533
2017	Bachelor's degree	20	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25738

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	27546
2017	University certificate or diploma below the bachelor's level	50	5533
2017	Bachelor's degree	49	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	25738

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	27546
2017	University certificate or diploma below the bachelor's level	7	5533
2017	Bachelor's degree	7	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	25738

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	14444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	27546
2017	University certificate or diploma below the bachelor's level	37	5533
2017	Bachelor's degree	39	37788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25738

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	51	16	9	4	12	14033
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	47	17	10	4	16	26915
2017	University certificate or diploma below the bachelor's level	6	46	17	10	5	16	5416
2017	Bachelor's degree	6	49	18	10	4	13	37184
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	46	20	10	5	13	25357

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	16	15	22	2	9	40	42	14579
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	18	16	24	2	9	35	45	27761
2017	University certificate or diploma below the bachelor's level	10	20	16	17	26	1	9	34	48	5566
2017	Bachelor's degree	11	22	15	18	24	2	8	36	47	38016
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	15	18	24	2	9	36	47	25929

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	13	14	17	41	3	8	20	65	14577
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	14	17	44	2	8	17	68	27736
2017	University certificate or diploma below the bachelor's level	4	10	13	17	47	2	8	15	71	5568
2017	Bachelor's degree	3	9	12	17	46	3	10	15	72	38007
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	9	11	17	45	3	11	14	72	25908

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Service by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.