2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 51 39 6 2 2 0 0 90 4 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 58 33 10 0 0 0 0 90 0 35
2017 SC-04 62 22 9 2 3 2 0 86 5 24
2017 SC-05 37 63 0 0 0 0 0 100 0 12
2014 SC 39 41 11 5 4 0 0 80 9 331
2014 SC-02 30 55 3 6 5 0 0 85 12 42
2014 SC-03 36 43 16 3 2 0 0 79 5 140
2014 SC-04 30 41 11 8 9 0 0 72 17 42
2014 SC-05 63 27 0 3 7 0 0 90 10 17
2011 SC 38 38 15 6 3 0 0 76 9 627
2011 SC-02 32 46 16 5 1 0 0 77 7 135
2011 SC-03 44 33 14 5 4 0 0 77 9 243
2011 SC-04 25 39 26 5 5 0 0 64 10 57
2011 SC-05 35 34 15 9 6 0 0 69 16 46
2008 SC 39 42 10 6 3 0 0 81 8 442
2008 SC-02 37 43 12 6 1 1 0 81 7 94
2008 SC-03 42 37 11 6 4 1 0 79 10 190
2008 SC-04 26 57 8 6 3 0 0 83 9 48
2008 SC-05 46 44 3 3 3 0 0 91 6 33
2008 SC-06 57 21 11 11 0 0 0 79 11 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 25 35 17 11 11 0 2 61 22 89
2017 SC-02 27 27 18 0 28 0 0 54 28 12
2017 SC-03 26 35 19 13 3 0 3 63 17 35
2017 SC-04 34 6 3 22 35 0 0 40 57 24
2017 SC-05 12 50 25 13 0 0 0 62 13 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 68 24 4 0 2 0 2 93 2 89
2017 SC-02 81 0 9 0 10 0 0 81 10 12
2017 SC-03 64 29 3 0 0 0 3 96 0 35
2017 SC-04 78 12 5 3 2 0 0 90 5 24
2017 SC-05 51 47 1 0 0 0 0 99 0 12
2014 SC 68 25 5 2 0 0 0 93 2 331
2014 SC-02 65 32 3 0 0 0 0 97 0 42
2014 SC-03 64 28 5 2 1 0 0 92 3 141
2014 SC-04 65 28 3 3 1 0 0 93 4 42
2014 SC-05 86 14 0 0 0 0 0 100 0 17
2011 SC 59 32 5 3 1 0 0 91 4 628
2011 SC-02 58 33 8 1 0 0 0 91 1 135
2011 SC-03 59 33 3 2 2 0 0 93 4 243
2011 SC-04 49 41 4 3 2 0 0 90 6 57
2011 SC-05 60 31 4 2 2 0 0 91 4 46

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 58 29 7 4 2 0 0 87 6 89
2017 SC-02 54 27 0 9 10 0 0 81 19 12
2017 SC-03 61 23 13 3 0 0 0 84 3 35
2017 SC-04 53 36 6 3 2 0 0 89 5 24
2017 SC-05 37 62 1 0 0 0 0 99 0 12
2014 SC 51 35 9 3 2 0 0 86 5 331
2014 SC-02 48 45 0 3 3 0 0 94 6 42
2014 SC-03 47 39 11 1 1 0 0 87 2 141
2014 SC-04 49 27 13 7 1 1 0 78 9 42
2014 SC-05 76 17 0 7 0 0 0 93 7 17
2011 SC 45 40 9 4 1 0 0 86 5 627
2011 SC-02 41 44 8 5 1 1 0 86 6 135
2011 SC-03 51 35 10 3 1 0 0 86 4 243
2011 SC-04 29 56 8 5 2 0 0 85 8 57
2011 SC-05 47 35 9 4 4 0 0 83 9 46
2008 SC 50 38 7 4 1 1 0 88 5 445
2008 SC-02 52 37 9 1 0 1 0 90 1 95
2008 SC-03 51 35 6 6 1 1 0 88 6 191
2008 SC-04 34 55 5 3 3 0 0 89 6 48
2008 SC-05 51 33 13 0 3 0 0 84 3 34
2008 SC-06 57 21 11 0 11 0 0 79 11 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 22 32 21 14 11 0 0 54 25 89
2017 SC-02 18 45 18 0 19 0 0 63 19 12
2017 SC-03 29 23 29 10 10 0 0 52 19 35
2017 SC-04 17 23 14 22 24 0 0 40 45 24
2017 SC-05 12 37 13 36 3 0 0 49 38 12
2014 SC 27 33 21 8 10 1 0 61 18 333
2014 SC-02 26 30 18 12 12 3 0 57 24 42
2014 SC-03 22 36 24 9 8 1 0 58 18 143
2014 SC-04 15 34 28 13 11 0 0 48 24 42
2014 SC-05 43 27 0 7 23 0 0 70 30 17
2011 SC 20 36 17 15 10 1 0 57 25 626
2011 SC-02 23 37 15 16 8 1 0 61 24 135
2011 SC-03 19 39 17 13 9 2 0 60 23 243
2011 SC-04 10 31 20 22 16 0 0 42 38 57
2011 SC-05 23 32 18 9 18 0 0 56 27 45

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 25 32 24 8 12 0 0 57 19 89
2017 SC-02 36 27 9 18 10 0 0 63 28 12
2017 SC-03 29 26 26 7 13 0 0 55 19 35
2017 SC-04 16 23 28 7 25 0 0 39 33 24
2017 SC-05 12 37 47 1 3 0 0 49 4 12
2014 SC 21 35 22 11 10 1 0 57 21 333
2014 SC-02 20 34 23 12 9 3 0 55 21 42
2014 SC-03 18 37 24 12 8 1 0 55 21 143
2014 SC-04 8 40 27 15 10 0 0 48 25 42
2014 SC-05 35 20 14 0 30 0 0 56 30 17
2011 SC 18 34 19 11 18 1 0 53 28 623
2011 SC-02 21 33 19 8 18 1 1 55 26 134
2011 SC-03 18 34 21 12 14 2 0 53 26 242
2011 SC-04 10 22 17 19 31 0 0 33 50 57
2011 SC-05 17 48 13 0 23 0 0 65 23 44
2008 SC 22 37 21 10 8 1 1 60 19 439
2008 SC-02 27 38 21 6 8 0 1 65 14 94
2008 SC-03 21 37 20 11 9 2 1 60 20 188
2008 SC-04 18 35 20 17 10 0 0 53 28 48
2008 SC-05 18 40 27 9 3 0 3 60 12 34
2008 SC-06 25 32 11 21 11 0 0 57 32 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 35 22 7 11 2 0 59 18 89
2017 SC-02 45 36 0 0 19 0 0 81 19 12
2017 SC-03 23 32 26 10 10 0 0 55 19 35
2017 SC-04 3 32 25 3 21 14 2 42 28 24
2017 SC-05 25 38 36 0 1 0 0 63 1 12
2014 SC 29 22 23 14 8 2 2 53 23 333
2014 SC-02 32 20 16 23 6 3 0 53 30 42
2014 SC-03 23 18 30 16 8 2 3 43 26 143
2014 SC-04 29 32 22 8 9 0 0 62 17 42
2014 SC-05 34 14 14 0 30 0 7 52 33 17
2011 SC 25 26 19 14 10 5 1 54 25 626
2011 SC-02 22 27 19 15 12 4 1 52 29 135
2011 SC-03 26 27 22 11 8 5 0 57 20 242
2011 SC-04 19 19 20 29 10 3 0 39 40 57
2011 SC-05 27 30 13 9 14 7 0 61 25 45
2008 SC 25 28 22 9 9 4 2 57 20 438
2008 SC-02 23 28 25 6 9 8 1 56 16 94
2008 SC-03 24 31 21 10 8 3 3 58 20 188
2008 SC-04 24 30 16 20 7 2 0 56 28 48
2008 SC-05 31 32 19 3 9 3 3 67 13 33
2008 SC-06 46 11 11 0 21 11 0 64 24 10
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 43 29 9 10 6 2 2 74 16 89
2017 SC-02 36 36 1 18 9 0 0 72 27 12
2017 SC-03 48 29 13 6 0 0 3 80 7 35
2017 SC-04 35 25 5 1 21 14 0 69 25 24
2017 SC-05 37 24 3 24 13 0 0 61 37 12
2014 SC 37 34 13 8 6 1 0 73 14 334
2014 SC-02 40 48 6 3 1 3 0 90 4 42
2014 SC-03 35 30 15 9 8 1 1 67 17 143
2014 SC-04 26 33 17 15 11 0 0 58 25 42
2014 SC-05 43 44 3 0 10 0 0 87 10 17
2011 SC 31 37 14 10 6 2 1 69 16 630
2011 SC-02 27 40 19 7 4 2 1 69 12 135
2011 SC-03 36 36 13 10 5 1 0 72 15 244
2011 SC-04 23 29 8 29 8 0 2 54 38 57
2011 SC-05 32 39 13 2 14 0 0 71 16 46
2008 SC 32 36 16 8 8 1 0 69 15 443
2008 SC-02 34 41 13 5 8 0 0 75 13 95
2008 SC-03 29 37 18 9 7 1 0 66 16 190
2008 SC-04 28 34 11 16 11 1 0 63 26 49
2008 SC-05 43 30 12 3 9 0 3 75 12 34
2008 SC-06 46 43 11 0 0 0 0 89 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 46 27 11 8 7 0 0 74 15 89
2017 SC-02 45 27 1 9 18 0 0 72 27 12
2017 SC-03 48 26 16 6 3 0 0 74 10 35
2017 SC-04 52 25 6 2 16 0 0 77 17 24
2017 SC-05 37 36 3 25 0 0 0 72 25 12
2014 SC 34 40 13 8 5 0 0 74 13 333
2014 SC-02 42 38 12 3 5 0 0 79 8 42
2014 SC-03 30 42 13 8 7 0 0 73 14 142
2014 SC-04 22 38 16 18 6 0 0 61 23 42
2014 SC-05 60 20 7 10 3 0 0 80 13 17
2011 SC 30 40 11 13 6 1 0 70 19 628
2011 SC-02 21 46 13 14 5 1 0 68 19 135
2011 SC-03 34 36 14 11 5 0 0 70 16 243
2011 SC-04 23 29 15 26 4 3 0 53 31 57
2011 SC-05 30 46 0 10 14 0 0 76 24 46
2008 SC 34 39 10 9 9 0 0 73 17 444
2008 SC-02 39 41 7 7 7 0 0 79 14 95
2008 SC-03 30 42 10 10 7 1 0 73 17 190
2008 SC-04 29 41 8 10 11 1 0 70 22 49
2008 SC-05 31 45 0 6 15 0 3 78 22 34
2008 SC-06 57 21 0 21 0 0 0 79 21 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 46 25 11 9 7 0 2 73 17 89
2017 SC-02 45 27 0 0 28 0 0 72 28 12
2017 SC-03 51 23 13 10 0 0 3 77 10 35
2017 SC-04 49 23 4 6 17 0 0 72 24 24
2017 SC-05 37 24 13 25 1 0 0 61 26 12
2014 SC 39 36 13 7 5 0 1 75 12 331
2014 SC-02 48 31 17 3 1 0 0 79 3 42
2014 SC-03 36 40 8 9 5 0 1 78 14 140
2014 SC-04 26 36 18 11 11 0 0 61 21 42
2014 SC-05 53 30 7 0 10 0 0 83 10 17

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 36 12 17 12 2 0 59 29 89
2017 SC-02 36 36 0 9 19 0 0 72 28 12
2017 SC-03 19 36 16 16 10 3 0 57 27 35
2017 SC-04 14 39 16 2 30 0 0 53 31 24
2017 SC-05 24 26 12 38 0 0 0 50 38 12
2014 SC 23 28 20 14 10 3 0 53 26 328
2014 SC-02 33 33 8 8 9 5 3 72 19 42
2014 SC-03 17 27 26 15 10 4 0 46 27 141
2014 SC-04 21 28 20 19 12 0 0 49 31 42
2014 SC-05 23 17 31 15 14 0 0 40 29 16
2011 SC 13 28 21 12 21 4 1 43 35 629
2011 SC-02 15 36 18 7 19 4 1 54 28 135
2011 SC-03 13 24 27 11 21 4 0 38 33 244
2011 SC-04 7 17 22 19 30 4 0 25 52 57
2011 SC-05 6 32 22 12 25 2 0 40 37 46

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 35 7 20 17 2 0 55 38 89
2017 SC-02 27 45 0 9 19 0 0 72 28 12
2017 SC-03 22 29 10 26 13 0 0 52 39 35
2017 SC-04 16 21 0 17 31 14 0 43 57 24
2017 SC-05 12 37 0 24 28 0 0 49 51 12
2014 SC 21 24 22 16 16 1 0 46 32 324
2014 SC-02 30 20 15 23 12 0 0 50 36 40
2014 SC-03 16 21 28 16 17 1 0 38 34 139
2014 SC-04 14 30 16 24 15 0 0 44 39 42
2014 SC-05 31 18 15 3 33 0 0 49 36 16
2011 SC 16 24 19 18 20 2 0 42 39 626
2011 SC-02 18 26 23 17 14 2 1 44 32 134
2011 SC-03 17 23 20 17 20 4 0 41 38 243
2011 SC-04 11 14 15 27 33 0 0 25 60 57
2011 SC-05 11 33 19 12 22 2 0 45 35 46
2008 SC 16 30 20 14 16 3 0 48 31 441
2008 SC-02 20 27 29 9 10 4 0 49 21 95
2008 SC-03 14 32 17 15 18 3 1 48 35 190
2008 SC-04 12 35 15 13 25 0 0 47 38 47
2008 SC-05 22 30 18 12 15 0 3 54 28 34
2008 SC-06 25 0 32 21 11 11 0 28 36 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 11 28 18 21 21 0 0 40 42 89
2017 SC-02 9 63 9 9 10 0 0 72 19 12
2017 SC-03 16 13 29 19 23 0 0 29 42 35
2017 SC-04 2 34 2 47 15 0 0 36 63 24
2017 SC-05 12 24 13 12 39 0 0 36 51 12
2014 SC 12 28 20 23 15 2 0 41 39 328
2014 SC-02 16 26 20 23 12 4 0 44 36 41
2014 SC-03 9 24 24 23 17 2 0 34 41 140
2014 SC-04 3 35 22 22 14 3 0 40 37 42
2014 SC-05 21 38 7 17 16 0 0 60 33 17
2011 SC 12 25 16 18 25 5 0 38 45 625
2011 SC-02 11 27 18 17 20 7 0 40 40 134
2011 SC-03 12 22 18 20 22 5 0 36 45 242
2011 SC-04 9 15 9 21 45 2 0 24 67 57
2011 SC-05 9 32 11 11 32 5 0 43 45 46
2008 SC 13 26 21 20 15 5 0 41 38 444
2008 SC-02 20 22 24 20 9 5 0 44 30 95
2008 SC-03 8 28 22 18 18 6 0 39 39 191
2008 SC-04 5 37 10 26 22 2 0 42 48 49
2008 SC-05 25 21 12 24 12 6 0 49 38 34
2008 SC-06 25 11 21 11 21 11 0 40 36 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 11 28 14 17 24 6 0 42 43 89
2017 SC-02 9 54 0 9 19 9 0 69 31 12
2017 SC-03 13 16 19 22 26 3 0 30 50 35
2017 SC-04 2 31 17 5 31 14 0 38 42 24
2017 SC-05 12 36 1 24 28 0 0 47 51 12
2014 SC 11 21 21 22 20 5 0 34 44 328
2014 SC-02 23 8 20 23 23 4 0 32 48 41
2014 SC-03 6 20 22 26 18 8 0 28 48 141
2014 SC-04 7 19 30 20 24 0 0 26 44 41
2014 SC-05 14 24 21 17 23 0 0 38 40 17
2011 SC 10 18 19 24 22 7 0 31 49 628
2011 SC-02 11 21 23 22 13 10 0 35 39 135
2011 SC-03 10 18 16 22 27 8 0 30 53 244
2011 SC-04 7 9 12 33 32 6 0 17 70 57
2011 SC-05 9 19 31 15 21 4 0 29 38 46
2008 SC 12 28 16 16 21 7 0 43 40 441
2008 SC-02 15 28 16 22 15 3 1 45 38 95
2008 SC-03 7 28 15 17 22 10 1 39 44 189
2008 SC-04 5 29 16 16 31 3 0 35 49 49
2008 SC-05 25 27 12 12 15 9 0 57 30 34
2008 SC-06 36 21 11 11 21 0 0 57 32 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 18 27 10 17 24 2 3 47 42 89
2017 SC-02 18 45 9 9 19 0 0 63 28 12
2017 SC-03 19 26 13 16 23 0 3 47 40 35
2017 SC-04 16 18 3 17 45 0 0 34 63 24
2017 SC-05 12 12 13 36 28 0 0 24 63 12
2014 SC 13 23 21 25 16 2 0 36 42 327
2014 SC-02 22 24 6 28 18 3 0 47 47 41
2014 SC-03 9 21 24 29 15 1 0 31 45 140
2014 SC-04 6 20 28 28 16 1 0 27 44 42
2014 SC-05 14 24 21 14 26 0 0 38 40 17
2011 SC 12 25 17 19 24 3 0 38 44 627
2011 SC-02 11 33 13 20 21 2 0 45 42 135
2011 SC-03 11 22 24 15 24 5 0 35 40 242
2011 SC-04 7 10 13 29 39 2 0 17 70 57
2011 SC-05 13 33 11 18 25 0 0 46 43 46
2008 SC 12 30 21 19 11 6 1 45 32 437
2008 SC-02 17 34 20 14 7 7 1 56 22 93
2008 SC-03 10 31 23 18 12 5 1 44 32 187
2008 SC-04 12 26 19 29 15 0 0 38 44 48
2008 SC-05 16 21 15 27 12 9 0 41 43 34
2008 SC-06 36 21 21 0 11 11 0 64 12 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 22 35 14 9 21 0 0 57 29 89
2017 SC-02 27 36 9 0 28 0 0 63 28 12
2017 SC-03 19 36 16 16 13 0 0 55 29 35
2017 SC-04 36 6 3 3 52 0 0 41 55 24
2017 SC-05 24 37 26 1 12 0 0 61 13 12
2014 SC 22 32 20 15 10 0 0 54 26 330
2014 SC-02 26 24 23 17 10 0 0 50 27 41
2014 SC-03 19 34 24 11 10 1 1 54 22 140
2014 SC-04 19 30 16 28 8 0 0 49 36 42
2014 SC-05 35 24 10 13 17 0 0 60 30 17
2011 SC 18 39 18 14 11 0 0 57 25 628
2011 SC-02 20 43 15 14 8 0 0 63 22 134
2011 SC-03 17 42 18 14 9 0 0 60 23 244
2011 SC-04 11 21 31 16 21 0 0 32 37 57
2011 SC-05 22 32 13 13 20 0 0 54 33 46

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 29 51 9 6 4 0 2 82 10 89
2017 SC-02 27 54 0 9 10 0 0 81 19 12
2017 SC-03 32 49 10 3 3 0 3 83 7 35
2017 SC-04 32 42 17 5 3 0 0 75 8 24
2017 SC-05 24 50 14 12 0 0 0 74 12 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 6 22 20 25 25 2 0 29 51 89
2017 SC-02 9 36 27 9 19 0 0 45 28 12
2017 SC-03 10 16 19 32 19 3 0 27 53 35
2017 SC-04 0 20 3 34 43 0 0 20 77 24
2017 SC-05 0 12 25 14 49 0 0 12 63 12
2014 SC 8 17 24 22 26 2 1 26 50 333
2014 SC-02 16 11 18 17 35 1 3 28 53 41
2014 SC-03 1 17 26 25 25 4 1 20 53 143
2014 SC-04 1 18 18 30 32 1 0 20 62 42
2014 SC-05 7 41 10 14 27 0 0 49 41 17

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 45 30 7 10 5 0 2 77 16 89
2017 SC-02 54 27 0 10 9 0 0 81 19 12
2017 SC-03 45 26 13 10 3 0 3 74 13 35
2017 SC-04 54 7 6 17 16 0 0 61 33 24
2017 SC-05 36 49 3 13 0 0 0 84 13 12
2014 SC 34 39 12 7 7 1 0 74 14 333
2014 SC-02 39 40 10 8 3 0 0 79 11 42
2014 SC-03 31 41 10 9 9 1 0 72 18 143
2014 SC-04 16 41 26 8 9 0 0 57 17 42
2014 SC-05 46 37 0 7 10 0 0 83 17 17
2011 SC 27 47 12 7 6 1 0 74 14 627
2011 SC-02 21 58 8 7 5 0 0 79 12 135
2011 SC-03 32 41 14 7 6 1 0 73 13 244
2011 SC-04 18 42 22 10 8 0 0 60 18 57
2011 SC-05 30 48 13 2 6 0 0 79 9 46
2008 SC 31 40 14 8 7 0 0 71 15 443
2008 SC-02 34 42 10 7 8 0 0 75 14 95
2008 SC-03 31 38 15 9 6 1 0 69 15 190
2008 SC-04 17 50 13 8 11 0 0 68 19 49
2008 SC-05 34 42 3 6 12 0 3 78 19 34
2008 SC-06 57 32 11 0 0 0 0 89 0 10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 33 25 0 17 25 0 0 58 42 14
2014 SC 14 41 14 13 19 0 0 55 32 50
2014 SC-03 11 46 0 22 22 0 0 57 43 10
2014 SC-05 13 47 4 9 27 0 0 60 36 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 7 27 12 35 20 0 0 33 55 89
2017 SC-02 0 45 0 45 10 0 0 45 55 12
2017 SC-03 13 19 23 32 13 0 0 32 45 35
2017 SC-04 2 34 3 35 27 0 0 36 62 24
2017 SC-05 0 12 0 26 62 0 0 12 88 12
2014 SC 9 26 18 27 19 0 0 35 47 332
2014 SC-02 8 18 19 31 23 0 1 26 55 41
2014 SC-03 5 28 18 29 20 0 0 33 49 142
2014 SC-04 5 20 23 29 21 0 1 26 51 42
2014 SC-05 0 38 17 21 23 0 0 38 44 17
2011 SC 9 32 18 23 16 0 1 42 40 626
2011 SC-02 10 29 27 18 12 1 3 40 31 135
2011 SC-03 9 32 17 24 17 0 0 42 41 243
2011 SC-04 2 36 7 30 24 0 0 38 55 57
2011 SC-05 6 19 11 37 27 0 0 26 63 46
2008 SC 11 31 16 24 16 1 1 43 40 444
2008 SC-02 13 35 12 22 16 0 2 49 38 95
2008 SC-03 9 36 21 19 14 2 0 45 34 191
2008 SC-04 9 26 11 37 16 0 1 36 53 48
2008 SC-05 6 28 12 36 15 3 0 35 53 34
2008 SC-06 25 11 21 21 21 0 0 36 43 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 7 24 16 22 31 0 0 30 53 89
2017 SC-02 9 27 9 28 27 0 0 36 55 12
2017 SC-03 10 13 23 26 29 0 0 23 55 35
2017 SC-04 0 51 0 18 30 0 0 51 49 24
2017 SC-05 0 24 12 14 50 0 0 24 64 12
2014 SC 9 23 20 22 23 2 0 33 46 334
2014 SC-02 14 26 9 25 20 5 1 43 48 42
2014 SC-03 5 19 24 20 29 2 0 25 50 143
2014 SC-04 1 24 30 21 24 0 0 25 45 42
2014 SC-05 7 28 14 17 33 0 0 35 50 17
2011 SC 8 22 16 25 26 3 1 31 53 627
2011 SC-02 11 20 21 24 18 4 2 33 45 134
2011 SC-03 8 21 16 24 29 2 0 30 54 244
2011 SC-04 5 28 10 30 27 0 0 34 56 57
2011 SC-05 4 10 7 28 45 6 0 15 78 46
2008 SC 11 21 17 22 22 5 1 34 48 445
2008 SC-02 10 22 21 18 20 4 5 36 42 95
2008 SC-03 10 22 18 21 22 7 0 35 46 191
2008 SC-04 7 19 16 28 24 5 1 28 55 49
2008 SC-05 10 27 6 30 24 3 0 38 56 34
2008 SC-06 25 32 11 11 21 0 0 57 32 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 34 7 15 25 0 0 54 40 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 19 32 13 13 22 0 0 52 36 35
2017 SC-04 16 39 2 25 19 0 0 55 44 24
2017 SC-05 13 38 0 1 47 0 0 51 49 12
2014 SC 18 33 11 20 17 0 1 51 38 329
2014 SC-02 18 36 12 24 10 0 0 55 33 42
2014 SC-03 13 34 10 23 19 0 1 48 42 140
2014 SC-04 12 37 13 15 24 0 0 49 38 42
2014 SC-05 17 53 17 0 13 0 0 70 13 17
2011 SC 20 36 12 20 11 0 0 56 31 629
2011 SC-02 18 40 14 17 9 1 0 59 27 135
2011 SC-03 22 37 12 19 9 0 0 59 28 244
2011 SC-04 7 32 9 29 23 0 0 39 52 57
2011 SC-05 17 27 13 27 14 2 0 45 41 46
2008 SC 21 39 14 16 9 0 1 61 25 444
2008 SC-02 27 38 11 15 7 0 1 66 22 95
2008 SC-03 21 35 17 16 10 1 1 57 26 190
2008 SC-04 14 48 6 24 8 0 0 62 32 49
2008 SC-05 15 43 12 18 12 0 0 58 30 34
2008 SC-06 36 21 32 11 0 0 0 57 11 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 57 37 2 0 4 0 0 94 4 89
2017 SC-02 54 27 0 0 19 0 0 81 19 12
2017 SC-03 64 32 3 0 0 0 0 97 0 35
2017 SC-04 68 26 3 3 0 0 0 94 3 24
2017 SC-05 13 87 0 0 0 0 0 100 0 12
2014 SC 41 42 10 3 3 0 0 84 6 329
2014 SC-02 49 38 10 3 1 0 0 87 3 42
2014 SC-03 36 48 9 3 2 1 1 85 6 140
2014 SC-04 34 49 15 1 1 0 0 83 2 42
2014 SC-05 73 20 0 0 7 0 0 93 7 17
2011 SC 45 38 9 5 2 0 0 84 7 628
2011 SC-02 45 41 6 5 1 1 1 88 6 135
2011 SC-03 49 34 9 5 3 0 0 83 7 244
2011 SC-04 30 52 10 3 4 0 0 82 8 57
2011 SC-05 49 33 9 7 2 0 0 82 9 45
2008 SC 45 38 11 3 2 0 0 83 6 444
2008 SC-02 44 35 12 3 3 1 1 81 7 95
2008 SC-03 44 41 9 4 2 1 0 85 6 190
2008 SC-04 46 45 5 2 2 0 0 91 4 49
2008 SC-05 51 31 9 6 0 0 3 85 6 34
2008 SC-06 57 21 21 0 0 0 0 79 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 58 31 4 3 4 0 0 89 7 89
2017 SC-02 63 9 0 9 19 0 0 72 28 12
2017 SC-03 61 29 6 3 0 0 0 90 4 35
2017 SC-04 70 26 2 2 2 0 0 95 3 24
2017 SC-05 24 76 0 0 0 0 0 100 0 12
2014 SC 48 38 7 3 3 0 1 87 6 330
2014 SC-02 52 33 7 5 0 0 3 87 6 42
2014 SC-03 47 38 7 4 4 0 1 85 8 140
2014 SC-04 39 55 3 1 1 0 0 94 3 42
2014 SC-05 66 24 0 3 7 0 0 90 10 17
2011 SC 46 40 8 3 2 0 0 86 5 627
2011 SC-02 42 43 9 4 2 0 1 85 6 133
2011 SC-03 50 37 9 2 2 0 0 86 4 244
2011 SC-04 36 49 7 4 4 0 0 85 8 57
2011 SC-05 58 36 4 2 0 0 0 94 2 46
2008 SC 46 37 10 4 3 0 0 83 7 444
2008 SC-02 45 35 13 3 3 1 0 80 7 95
2008 SC-03 47 37 8 4 3 1 0 84 7 190
2008 SC-04 42 43 10 1 3 0 0 86 4 49
2008 SC-05 60 34 3 3 0 0 0 94 3 34
2008 SC-06 68 21 11 0 0 0 0 89 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 13 29 18 18 22 0 0 42 40 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 10 23 26 19 23 0 0 32 42 35
2017 SC-04 2 37 15 16 30 0 0 39 46 24
2017 SC-05 12 38 12 13 25 0 0 50 38 12
2014 SC 15 27 22 16 19 1 0 43 35 334
2014 SC-02 21 33 16 16 10 3 0 55 28 42
2014 SC-03 11 24 24 17 22 1 0 36 40 143
2014 SC-04 12 34 13 21 21 0 0 45 42 42
2014 SC-05 21 31 20 7 20 0 0 53 27 17
2011 SC 15 27 18 15 23 2 0 43 39 629
2011 SC-02 16 29 21 13 19 1 1 46 32 135
2011 SC-03 17 27 17 17 20 2 0 45 38 244
2011 SC-04 9 20 19 18 35 0 0 29 53 57
2011 SC-05 13 25 17 16 25 4 0 39 43 46
2008 SC 12 32 19 18 17 1 1 45 36 444
2008 SC-02 20 36 19 13 12 0 0 55 25 95
2008 SC-03 11 28 22 15 21 2 1 40 37 190
2008 SC-04 10 43 14 23 10 0 0 53 34 49
2008 SC-05 13 27 9 33 15 3 0 41 49 34
2008 SC-06 11 25 11 43 11 0 0 36 54 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 34 10 14 21 0 0 54 35 89
2017 SC-02 54 27 0 0 19 0 0 81 19 12
2017 SC-03 16 29 16 16 23 0 0 45 39 35
2017 SC-04 2 61 3 9 24 0 2 63 33 24
2017 SC-05 13 37 12 14 24 0 0 50 38 12
2014 SC 18 28 19 13 17 1 3 48 32 334
2014 SC-02 22 36 16 8 13 3 2 61 23 42
2014 SC-03 16 26 21 11 22 1 2 44 35 143
2014 SC-04 15 22 14 25 21 0 3 38 48 42
2014 SC-05 28 7 24 10 16 0 14 41 30 17
2011 SC 14 30 17 18 18 1 1 46 37 628
2011 SC-02 10 30 14 24 19 1 1 42 44 135
2011 SC-03 17 28 17 18 17 1 1 46 36 244
2011 SC-04 10 30 24 15 19 0 2 40 36 57
2011 SC-05 13 36 13 15 20 2 0 50 36 45
2008 SC 15 31 20 12 18 2 2 48 31 444
2008 SC-02 20 36 16 9 18 0 2 57 27 95
2008 SC-03 13 26 21 17 19 3 1 40 38 190
2008 SC-04 10 48 20 1 20 2 0 59 21 49
2008 SC-05 21 16 27 15 9 0 12 42 27 34
2008 SC-06 21 21 11 21 11 0 14 50 38 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 48 7 13 9 0 2 70 23 89
2017 SC-02 9 63 0 9 19 0 0 72 28 12
2017 SC-03 26 39 7 19 6 0 3 67 26 35
2017 SC-04 17 56 2 2 22 0 2 74 24 24
2017 SC-05 24 49 14 13 0 0 0 72 13 12
2014 SC 24 36 19 10 10 0 1 61 20 329
2014 SC-02 18 39 17 8 14 0 3 59 23 42
2014 SC-03 21 39 21 9 10 0 0 60 19 138
2014 SC-04 14 47 11 20 8 0 0 61 28 42
2014 SC-05 57 17 0 23 3 0 0 74 26 17
2011 SC 23 38 13 11 13 0 1 62 25 626
2011 SC-02 20 40 18 8 13 1 0 61 22 135
2011 SC-03 25 41 10 12 10 0 0 67 23 242
2011 SC-04 9 34 7 24 27 0 0 42 51 57
2011 SC-05 28 39 12 14 7 0 0 67 21 46

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 30 43 9 11 6 0 0 73 18 89
2017 SC-02 36 45 0 0 19 0 0 81 19 12
2017 SC-03 32 39 10 19 0 0 0 71 19 35
2017 SC-04 21 51 5 0 24 0 0 71 24 24
2017 SC-05 36 38 13 13 0 0 0 74 13 12
2014 SC 28 34 19 10 9 0 0 62 19 330
2014 SC-02 29 38 4 17 12 0 0 67 30 40
2014 SC-03 23 35 28 8 7 0 0 58 15 141
2014 SC-04 15 35 16 22 12 0 0 50 35 42
2014 SC-05 60 17 10 0 13 0 0 77 13 17

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 26 45 12 9 8 0 0 71 16 89
2017 SC-02 27 36 27 0 10 0 0 63 10 12
2017 SC-03 29 48 7 13 3 0 0 77 16 35
2017 SC-04 32 37 5 5 21 0 0 70 25 24
2017 SC-05 12 49 14 13 12 0 0 61 25 12
2014 SC 26 36 21 9 7 1 1 63 16 331
2014 SC-02 26 38 18 3 10 3 3 68 13 41
2014 SC-03 21 42 25 7 4 1 0 63 11 141
2014 SC-04 13 36 24 18 10 0 0 48 28 42
2014 SC-05 50 27 0 10 13 0 0 77 23 17
2011 SC 30 39 18 8 4 0 0 70 12 627
2011 SC-02 30 41 19 6 3 0 1 71 9 134
2011 SC-03 34 39 16 9 2 0 0 73 11 244
2011 SC-04 16 35 28 14 7 0 0 50 22 57
2011 SC-05 25 51 15 6 4 0 0 75 10 46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 13 37 15 25 8 2 0 51 34 89
2017 SC-02 18 45 18 9 10 0 0 63 19 12
2017 SC-03 13 33 19 29 6 0 0 45 35 35
2017 SC-04 2 50 4 19 11 14 0 60 35 24
2017 SC-05 25 13 12 49 1 0 0 38 50 12

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 17 42 20 10 9 0 2 60 19 89
2017 SC-02 9 72 0 1 18 0 0 81 19 12
2017 SC-03 23 32 32 6 3 0 3 57 10 35
2017 SC-04 21 9 18 32 21 0 0 29 52 24
2017 SC-05 13 38 12 25 12 0 0 51 37 12
2014 SC 20 31 21 14 12 0 1 52 27 327
2014 SC-02 14 33 17 12 21 0 3 48 34 41
2014 SC-03 17 36 22 13 10 0 1 54 24 139
2014 SC-04 11 36 25 13 15 0 0 47 28 42
2014 SC-05 46 21 3 14 16 0 0 67 30 17
2011 SC 23 35 15 12 14 0 0 58 26 627
2011 SC-02 24 35 15 9 17 0 1 59 26 134
2011 SC-03 25 37 15 12 10 1 0 63 22 243
2011 SC-04 10 35 19 16 20 0 0 44 37 57
2011 SC-05 25 29 13 21 13 0 0 53 34 46

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 30 27 12 11 20 0 0 58 30 89
2017 SC-02 45 28 0 9 18 0 0 73 27 12
2017 SC-03 29 29 13 16 13 0 0 58 29 35
2017 SC-04 35 23 3 7 32 0 0 58 39 24
2017 SC-05 13 26 24 1 36 0 0 39 37 12
2014 SC 36 33 9 11 9 2 1 71 20 332
2014 SC-02 26 34 14 20 2 3 2 62 23 42
2014 SC-03 36 34 8 10 10 1 1 72 20 141
2014 SC-04 31 31 9 10 18 0 1 63 28 42
2014 SC-05 41 38 0 7 10 0 3 82 18 17
2011 SC 34 31 6 12 13 1 2 67 26 627
2011 SC-02 26 33 4 17 15 1 4 62 33 135
2011 SC-03 41 30 8 10 9 1 1 72 20 243
2011 SC-04 28 31 3 14 21 0 3 60 36 57
2011 SC-05 33 35 6 6 17 0 1 69 24 46
2008 SC 46 29 8 7 7 0 3 78 14 444
2008 SC-02 42 33 8 4 6 2 5 81 10 93
2008 SC-03 48 31 7 5 6 0 2 81 11 191
2008 SC-04 48 31 6 6 7 0 1 80 14 49
2008 SC-05 48 24 6 12 9 0 1 73 21 34
2008 SC-06 36 43 0 11 11 0 0 79 21 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 32 44 13 3 0 0 8 83 4 89
2017 SC-02 45 45 1 9 0 0 0 90 9 12
2017 SC-03 32 48 6 0 0 0 13 92 0 35
2017 SC-04 13 37 50 0 0 0 0 50 0 24
2017 SC-05 36 39 13 0 0 0 12 85 0 12
2014 SC 47 40 10 2 1 0 0 87 3 328
2014 SC-02 51 39 9 0 1 0 0 90 1 40
2014 SC-03 43 44 10 2 1 0 1 87 3 141
2014 SC-04 36 47 14 1 1 0 0 83 3 41
2014 SC-05 41 38 20 0 0 0 0 80 0 17
2011 SC 35 38 21 4 1 0 1 74 5 629
2011 SC-02 36 39 20 3 2 0 0 74 5 135
2011 SC-03 37 39 19 2 1 0 2 78 3 244
2011 SC-04 27 37 30 6 0 0 0 64 6 56
2011 SC-05 22 44 19 13 2 0 0 66 15 46
2008 SC 40 41 14 3 1 0 1 82 4 445
2008 SC-02 35 42 16 0 3 1 3 81 3 95
2008 SC-03 43 40 12 3 1 1 0 84 4 190
2008 SC-04 34 44 15 5 2 0 0 78 7 49
2008 SC-05 39 40 18 3 0 0 0 79 3 34
2008 SC-06 36 64 0 0 0 0 0 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 31 19 8 4 8 2 28 72 16 89
2017 SC-02 45 18 0 0 10 0 27 86 14 12
2017 SC-03 29 16 16 0 0 0 39 74 0 35
2017 SC-04 33 21 3 3 21 16 3 67 29 24
2017 SC-05 13 25 0 13 25 0 24 50 50 12
2014 SC 25 18 19 5 7 3 24 58 17 333
2014 SC-02 32 18 19 3 6 3 19 64 11 42
2014 SC-03 24 17 20 6 6 1 26 56 16 142
2014 SC-04 19 12 22 7 11 1 29 44 25 42
2014 SC-05 31 27 7 0 6 0 28 82 8 17
2011 SC 20 28 16 9 12 2 13 57 25 626
2011 SC-02 16 32 20 7 13 3 10 55 22 134
2011 SC-03 21 28 18 9 10 1 13 57 23 243
2011 SC-04 14 22 14 17 16 0 17 43 40 57
2011 SC-05 26 30 4 6 18 2 13 66 29 46

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SC 12 50 38 89
2017 SC-02 28 45 27 12
2017 SC-03 7 48 45 35
2017 SC-04 32 22 46 24
2017 SC-05 1 74 25 12
2014 SC 24 51 25 333
2014 SC-02 30 39 31 42
2014 SC-03 23 49 28 142
2014 SC-04 34 35 31 42
2014 SC-05 17 66 17 17
2011 SC 26 58 16 628
2011 SC-02 20 61 19 134
2011 SC-03 26 56 18 243
2011 SC-04 34 59 7 57
2011 SC-05 18 66 16 46

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SC 15 27 17 0 0 41 12
2014 SC 31 40 6 14 9999 9 73
2014 SC-02 13 32 0 21 9999 34 11
2014 SC-03 25 43 7 18 9999 7 29
2014 SC-04 44 44 3 4 9999 4 13
2011 SC 33 31 14 17 9999 5 157
2011 SC-02 22 36 22 15 9999 6 28
2011 SC-03 29 38 12 18 9999 3 60
2011 SC-04 22 12 22 28 9999 15 18
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 34 40 13 9 2 0 2 75 11 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 29 39 16 13 0 0 3 70 13 35
2017 SC-04 68 21 2 6 3 0 0 89 10 24
2017 SC-05 12 62 26 0 0 0 0 74 0 12
2014 SC 31 40 18 4 4 2 0 73 8 330
2014 SC-02 28 47 14 8 3 0 0 75 12 42
2014 SC-03 22 51 15 4 3 4 1 76 8 141
2014 SC-04 40 36 15 3 5 1 0 77 8 42
2014 SC-05 70 16 7 0 7 0 0 86 7 17
2011 SC 27 46 14 6 4 2 0 75 10 628
2011 SC-02 21 54 16 5 2 1 0 76 8 135
2011 SC-03 29 41 15 8 5 2 0 71 13 243
2011 SC-04 22 52 14 5 6 0 2 75 11 57
2011 SC-05 28 50 13 2 4 2 0 80 7 46
2008 SC 34 40 14 6 2 3 0 77 8 445
2008 SC-02 36 42 10 3 2 7 0 84 5 94
2008 SC-03 36 40 14 5 2 2 1 78 7 191
2008 SC-04 25 42 19 8 2 3 0 69 11 49
2008 SC-05 33 37 15 6 3 3 3 74 10 34
2008 SC-06 46 32 21 0 0 0 0 79 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 32 21 15 10 0 2 53 26 89
2017 SC-02 36 27 9 9 19 0 0 63 28 12
2017 SC-03 19 29 29 13 6 0 3 50 20 35
2017 SC-04 2 53 14 19 9 2 2 56 29 24
2017 SC-05 24 24 1 36 16 0 0 47 51 12
2014 SC 15 38 22 14 9 1 1 54 24 334
2014 SC-02 25 40 20 11 3 1 0 66 14 42
2014 SC-03 8 38 26 16 10 1 0 48 26 143
2014 SC-04 21 36 18 22 3 0 0 57 25 42
2014 SC-05 21 51 7 0 20 0 0 73 20 17
2011 SC 13 33 26 14 11 2 0 48 26 629
2011 SC-02 9 37 33 9 10 2 0 47 20 135
2011 SC-03 12 35 26 14 11 2 0 49 25 244
2011 SC-04 15 14 15 28 25 2 0 31 54 57
2011 SC-05 4 47 22 10 13 2 2 54 24 46

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 9 18 50 12 7 0 5 20 28 88
2017 SC-02 9 27 55 9 0 0 0 9 36 12
2017 SC-03 10 10 45 16 13 0 6 31 21 35
2017 SC-04 2 10 69 2 2 0 16 4 13 23
2017 SC-05 0 38 49 13 0 0 0 13 38 12
2014 SC 9 26 32 22 7 2 2 30 37 325
2014 SC-02 4 35 34 17 8 0 3 25 40 40
2014 SC-03 11 24 34 24 5 2 1 30 35 141
2014 SC-04 17 37 20 16 7 0 4 24 56 41
2014 SC-05 3 44 31 21 0 0 0 21 47 17
2011 SC 10 27 34 19 6 1 3 27 38 615
2011 SC-02 12 28 34 14 5 3 3 21 43 134
2011 SC-03 8 21 36 25 5 0 4 31 31 240
2011 SC-04 8 35 36 13 4 0 3 18 44 56
2011 SC-05 15 34 38 9 2 0 2 11 51 46
2008 SC 8 23 36 18 7 1 6 27 34 425
2008 SC-02 7 17 46 18 4 1 7 24 26 94
2008 SC-03 10 25 30 18 10 2 6 30 38 181
2008 SC-04 5 25 52 10 3 0 4 13 32 47
2008 SC-05 10 22 33 22 6 0 6 31 34 32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 13 30 24 20 9 2 4 30 45 89
2017 SC-02 10 36 36 18 0 0 0 18 46 12
2017 SC-03 16 26 20 22 10 0 7 34 45 35
2017 SC-04 11 19 34 4 16 14 2 24 36 24
2017 SC-05 1 47 14 24 13 0 0 37 49 12
2014 SC 15 26 25 17 12 3 3 30 44 323
2014 SC-02 11 24 32 20 8 0 6 30 37 39
2014 SC-03 15 28 26 19 7 3 1 27 45 140
2014 SC-04 25 29 25 13 4 2 4 17 56 41
2014 SC-05 13 34 10 28 14 0 0 43 47 17
2011 SC 11 21 35 16 9 3 4 27 35 616
2011 SC-02 7 22 34 19 8 4 6 30 33 135
2011 SC-03 12 21 34 17 9 3 4 28 35 238
2011 SC-04 8 24 47 6 11 0 3 18 34 57
2011 SC-05 26 15 41 11 2 2 2 14 44 45
2008 SC 10 22 28 20 10 3 6 33 35 423
2008 SC-02 6 16 35 21 12 2 7 37 24 92
2008 SC-03 12 21 29 16 11 4 7 30 37 182
2008 SC-04 14 36 19 28 0 2 1 29 51 48
2008 SC-05 3 26 24 23 13 0 10 40 33 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 11 16 36 22 5 5 5 30 30 87
2017 SC-02 9 10 36 36 9 0 0 45 19 12
2017 SC-03 13 19 32 19 7 3 6 29 36 35
2017 SC-04 6 19 39 3 2 14 16 7 37 23
2017 SC-05 1 12 38 37 0 12 0 42 15 12
2014 SC 18 22 27 17 10 3 3 29 42 323
2014 SC-02 13 9 33 30 11 0 3 42 23 39
2014 SC-03 20 27 24 16 6 4 2 24 50 140
2014 SC-04 16 24 44 12 4 2 0 15 40 41
2014 SC-05 17 6 31 21 24 0 0 46 23 17
2011 SC 16 22 34 14 7 4 5 22 41 616
2011 SC-02 13 14 41 14 5 6 6 22 31 134
2011 SC-03 13 23 31 18 6 4 5 26 40 239
2011 SC-04 22 25 38 9 4 0 2 12 49 56
2011 SC-05 34 26 31 2 4 0 2 7 62 45
2008 SC 13 23 28 16 9 4 7 28 40 424
2008 SC-02 6 23 29 19 11 2 11 34 34 93
2008 SC-03 18 22 28 13 7 5 7 23 45 183
2008 SC-04 12 34 29 20 0 0 5 21 48 47
2008 SC-05 10 16 27 10 20 10 7 36 32 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 9 7 25 32 16 0 12 54 18 86
2017 SC-02 9 0 46 27 18 0 0 45 9 12
2017 SC-03 7 3 13 40 20 0 17 72 12 34
2017 SC-04 0 3 36 24 18 2 18 52 4 23
2017 SC-05 13 28 16 28 0 0 13 33 48 11
2014 SC 6 11 23 30 22 2 6 56 18 322
2014 SC-02 10 9 10 42 24 0 6 70 20 39
2014 SC-03 6 12 24 29 17 4 7 52 21 140
2014 SC-04 4 11 26 28 21 2 8 54 17 41
2014 SC-05 0 13 41 31 14 0 0 46 13 17
2011 SC 6 12 32 26 14 3 7 44 20 613
2011 SC-02 8 9 35 29 10 4 4 43 19 134
2011 SC-03 5 11 26 28 17 3 9 52 18 237
2011 SC-04 6 7 47 29 8 0 3 38 13 56
2011 SC-05 7 17 40 23 9 0 4 33 25 45
2008 SC 5 12 26 30 15 2 9 51 19 423
2008 SC-02 2 9 34 31 16 2 6 52 11 93
2008 SC-03 7 11 22 32 17 1 11 55 20 181
2008 SC-04 5 23 26 35 6 0 5 44 30 46
2008 SC-05 3 13 34 13 20 0 16 39 20 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 16 17 30 17 12 0 8 31 36 88
2017 SC-02 10 18 45 18 9 0 0 27 28 12
2017 SC-03 16 10 32 19 16 0 6 38 27 35
2017 SC-04 21 8 18 5 16 0 32 31 43 23
2017 SC-05 3 50 12 24 0 0 12 27 60 12
2014 SC 14 20 26 21 14 1 3 37 36 325
2014 SC-02 13 14 37 16 17 0 3 34 28 39
2014 SC-03 13 23 30 22 7 1 3 30 38 140
2014 SC-04 25 17 21 24 11 0 2 36 43 41
2014 SC-05 20 20 17 21 21 0 0 43 40 17
2011 SC 14 24 26 21 10 2 3 32 41 616
2011 SC-02 9 24 28 26 5 3 4 33 36 134
2011 SC-03 12 21 27 24 10 2 5 36 35 240
2011 SC-04 11 44 21 17 4 0 2 22 56 56
2011 SC-05 32 17 26 15 9 0 0 24 49 45
2008 SC 10 20 29 22 12 1 7 37 31 425
2008 SC-02 3 23 28 25 13 1 8 42 28 93
2008 SC-03 10 17 30 24 12 1 6 38 30 181
2008 SC-04 16 20 39 16 7 0 2 23 37 49
2008 SC-05 10 19 39 13 16 0 3 30 30 32
2008 SC-06 32 21 21 11 11 0 4 22 56 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 24 22 26 14 7 5 2 22 50 86
2017 SC-02 18 36 19 9 9 9 0 20 59 12
2017 SC-03 16 20 29 19 6 7 3 28 39 35
2017 SC-04 18 19 21 19 16 2 5 38 40 23
2017 SC-05 49 24 24 3 0 0 0 3 73 11
2014 SC 22 26 24 14 8 3 3 23 51 324
2014 SC-02 26 25 21 15 7 0 7 23 55 40
2014 SC-03 23 26 27 13 7 1 2 21 52 139
2014 SC-04 32 15 27 12 6 3 5 19 52 42
2014 SC-05 35 27 16 7 14 0 0 21 63 17
2011 SC 20 24 24 14 9 3 6 25 48 616
2011 SC-02 20 20 29 12 8 5 7 23 45 134
2011 SC-03 18 23 26 14 10 3 6 26 46 239
2011 SC-04 17 29 24 22 4 0 3 27 48 57
2011 SC-05 20 19 31 13 7 2 7 23 43 45
2008 SC 18 24 24 15 8 3 8 26 47 428
2008 SC-02 9 28 28 13 8 5 9 25 43 94
2008 SC-03 22 21 23 13 9 3 9 25 49 183
2008 SC-04 14 24 30 24 0 2 6 26 41 48
2008 SC-05 24 31 15 14 17 0 0 31 55 30
2008 SC-06 43 21 21 14 0 0 0 14 64 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 14 17 33 19 5 3 9 27 35 87
2017 SC-02 9 9 19 54 0 0 9 59 20 12
2017 SC-03 16 13 39 13 6 3 10 22 34 35
2017 SC-04 6 21 25 6 21 19 4 34 34 22
2017 SC-05 13 24 39 12 0 0 12 13 42 12
2014 SC 17 20 26 14 12 4 6 30 41 322
2014 SC-02 14 23 22 12 20 3 7 36 40 39
2014 SC-03 19 19 31 15 9 5 2 26 41 139
2014 SC-04 10 31 25 19 3 2 12 25 47 41
2014 SC-05 21 19 14 24 14 7 0 41 43 17

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 38 28 7 13 13 0 2 67 26 89
2017 SC-02 36 27 9 0 28 0 0 63 28 12
2017 SC-03 39 32 6 13 6 0 3 73 20 35
2017 SC-04 21 34 3 24 19 0 0 55 43 24
2017 SC-05 47 1 13 24 14 0 0 49 38 12
2014 SC 32 30 13 14 10 0 1 63 25 334
2014 SC-02 28 29 14 14 14 0 0 57 29 42
2014 SC-03 26 35 12 15 10 0 1 62 26 143
2014 SC-04 23 27 14 16 20 0 0 50 36 42
2014 SC-05 43 27 7 14 9 0 0 70 23 17

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 27 46 10 9 8 0 0 73 17 88
2017 SC-02 36 36 0 10 18 0 0 72 28 12
2017 SC-03 29 45 16 6 3 0 0 74 10 35
2017 SC-04 17 53 4 5 21 0 0 70 25 24
2017 SC-05 0 61 12 26 1 0 0 61 28 12
2014 SC 27 44 15 9 5 0 0 71 14 334
2014 SC-02 31 38 14 14 3 0 0 69 17 42
2014 SC-03 23 48 17 7 6 0 0 70 12 143
2014 SC-04 23 49 4 12 11 0 0 72 23 42
2014 SC-05 35 44 14 3 3 0 0 80 6 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 28 33 14 6 8 5 6 69 15 89
2017 SC-02 45 27 0 0 10 0 18 88 12 12
2017 SC-03 29 29 16 6 7 6 6 67 15 35
2017 SC-04 19 50 7 3 21 0 0 69 24 24
2017 SC-05 13 36 36 3 1 12 0 55 5 12
2014 SC 28 32 19 8 6 6 2 64 15 331
2014 SC-02 23 34 22 8 1 8 4 65 10 42
2014 SC-03 20 37 19 9 6 7 1 63 16 142
2014 SC-04 26 34 22 9 3 5 1 63 14 42
2014 SC-05 43 34 17 0 6 0 0 77 6 17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 29 37 16 6 9 2 2 69 15 89
2017 SC-02 36 36 9 0 19 0 0 72 19 12
2017 SC-03 32 35 19 7 0 3 3 72 7 35
2017 SC-04 30 39 9 5 16 2 0 70 21 24
2017 SC-05 12 38 12 14 24 0 0 50 38 12
2014 SC 25 34 21 11 6 3 0 61 17 331
2014 SC-02 28 27 27 14 3 0 0 55 17 42
2014 SC-03 17 36 27 9 8 4 1 55 17 142
2014 SC-04 18 39 20 18 6 0 0 56 24 42
2014 SC-05 46 41 0 7 6 0 0 87 13 17
2011 SC 16 32 22 13 14 4 0 50 27 625
2011 SC-02 18 37 19 14 10 2 0 57 24 135
2011 SC-03 13 29 25 12 15 5 0 45 29 240
2011 SC-04 9 20 28 16 26 2 0 29 43 57
2011 SC-05 11 39 16 11 19 4 0 52 32 46

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 34 31 20 7 8 0 0 65 15 89
2017 SC-02 36 36 9 9 10 0 0 72 19 12
2017 SC-03 39 29 19 6 6 0 0 68 13 35
2017 SC-04 17 40 17 5 21 0 0 58 25 24
2017 SC-05 36 13 38 12 1 0 0 49 13 12
2014 SC 33 35 16 11 5 0 0 68 16 333
2014 SC-02 27 44 5 17 6 0 0 71 23 42
2014 SC-03 25 39 23 7 5 1 0 65 12 143
2014 SC-04 25 38 16 16 5 0 0 63 20 42
2014 SC-05 50 20 7 17 6 0 0 70 23 17
2011 SC 25 35 15 13 12 1 0 61 24 627
2011 SC-02 28 36 15 10 9 1 0 66 20 135
2011 SC-03 22 35 17 12 11 2 0 59 24 243
2011 SC-04 12 25 25 14 25 0 0 37 39 57
2011 SC-05 31 38 4 15 12 0 0 69 27 46
2008 SC 25 43 16 7 8 1 0 69 15 438
2008 SC-02 27 43 16 5 6 1 1 72 12 94
2008 SC-03 23 42 17 8 8 1 1 66 17 187
2008 SC-04 24 50 5 8 11 0 0 75 20 48
2008 SC-05 28 45 9 12 6 0 0 73 18 34
2008 SC-06 57 32 0 0 11 0 0 89 11 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 34 20 8 11 2 2 58 21 89
2017 SC-02 18 63 0 0 19 0 0 81 19 12
2017 SC-03 29 29 26 6 6 0 3 60 13 35
2017 SC-04 16 23 22 2 24 14 0 45 30 24
2017 SC-05 12 12 25 37 14 0 0 24 51 12
2014 SC 25 36 17 13 9 1 1 61 22 333
2014 SC-02 30 30 15 16 5 0 3 62 23 42
2014 SC-03 21 39 19 10 10 1 1 60 20 142
2014 SC-04 19 35 11 16 20 0 0 53 36 42
2014 SC-05 28 31 24 10 6 0 0 60 16 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 34 41 16 2 5 0 2 77 7 88
2017 SC-02 45 37 0 9 9 0 0 82 18 12
2017 SC-03 32 39 22 0 3 0 3 73 4 35
2017 SC-04 49 37 6 2 0 3 3 92 2 24
2017 SC-05 13 55 15 0 15 0 2 70 15 11
2014 SC 32 38 18 7 3 2 1 72 10 331
2014 SC-02 26 31 23 14 3 3 0 59 18 42
2014 SC-03 29 41 18 6 4 2 0 72 10 142
2014 SC-04 24 44 23 6 1 0 1 69 8 42
2014 SC-05 49 41 10 0 0 0 0 90 0 17
2011 SC 28 44 14 7 3 3 1 75 11 629
2011 SC-02 26 47 19 5 1 1 1 74 7 135
2011 SC-03 32 40 14 7 5 3 0 74 12 244
2011 SC-04 22 41 14 8 4 9 2 71 13 57
2011 SC-05 19 57 9 4 6 0 4 80 11 46

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 33 32 10 7 14 2 2 67 22 89
2017 SC-02 45 36 0 0 19 0 0 81 19 12
2017 SC-03 32 33 6 6 16 3 3 69 24 35
2017 SC-04 19 50 4 2 24 0 2 70 26 24
2017 SC-05 36 12 25 28 0 0 0 47 28 12
2014 SC 26 34 15 11 9 4 2 64 21 332
2014 SC-02 23 29 14 8 11 8 5 61 22 42
2014 SC-03 21 36 15 13 9 5 1 60 24 142
2014 SC-04 24 31 20 19 6 0 0 55 25 42
2014 SC-05 53 30 7 7 3 0 0 83 10 17
2011 SC 27 38 13 9 7 5 1 69 17 626
2011 SC-02 26 50 8 5 7 4 0 79 12 133
2011 SC-03 28 33 14 11 7 5 2 65 20 243
2011 SC-04 27 27 13 17 11 5 0 57 29 57
2011 SC-05 19 43 18 2 6 9 2 70 10 46
2008 SC 24 38 16 10 6 6 1 66 17 443
2008 SC-02 22 40 19 7 3 8 2 69 10 95
2008 SC-03 24 38 15 9 6 7 2 67 17 191
2008 SC-04 15 49 12 17 7 0 0 64 24 49
2008 SC-05 41 28 15 3 6 6 0 74 10 33
2008 SC-06 36 21 11 32 0 0 0 57 32 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 17 48 11 10 11 0 2 66 22 88
2017 SC-02 18 54 9 0 19 0 0 72 19 12
2017 SC-03 20 53 7 10 7 0 4 76 17 34
2017 SC-04 2 47 9 17 22 2 2 50 41 24
2017 SC-05 12 25 25 25 13 0 0 37 38 12
2014 SC 12 34 23 16 10 3 1 48 28 332
2014 SC-02 18 21 26 14 14 4 3 42 30 42
2014 SC-03 11 34 19 20 10 5 1 48 32 142
2014 SC-04 1 46 29 15 9 0 0 47 24 42
2014 SC-05 17 41 21 7 13 0 0 59 20 17
2011 SC 12 38 22 13 9 5 1 53 24 627
2011 SC-02 10 43 18 12 8 5 3 58 22 134
2011 SC-03 13 33 25 16 10 2 1 48 26 243
2011 SC-04 8 39 24 15 11 5 0 49 26 57
2011 SC-05 11 45 18 9 11 4 2 60 21 46

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 16 39 9 16 15 5 0 58 33 89
2017 SC-02 18 45 0 0 28 9 0 69 31 12
2017 SC-03 22 22 17 23 13 3 0 46 37 35
2017 SC-04 3 51 3 2 25 16 0 64 32 24
2017 SC-05 12 62 0 24 3 0 0 74 26 12
2014 SC 15 26 16 20 18 5 0 43 40 333
2014 SC-02 17 24 18 22 20 0 0 40 42 42
2014 SC-03 9 29 16 21 19 6 0 41 42 142
2014 SC-04 8 29 12 21 27 3 0 38 49 42
2014 SC-05 31 21 3 21 23 0 0 53 44 17
2011 SC 11 25 15 18 26 5 0 38 46 628
2011 SC-02 12 29 12 19 23 5 0 43 44 134
2011 SC-03 9 23 17 21 23 6 0 35 47 244
2011 SC-04 6 17 9 16 48 4 0 24 67 57
2011 SC-05 13 35 9 9 31 2 0 49 41 46

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 28 46 5 15 5 0 0 74 20 89
2017 SC-02 36 54 0 1 9 0 0 90 10 12
2017 SC-03 23 45 10 22 0 0 0 68 22 35
2017 SC-04 36 55 3 5 2 0 0 91 6 24
2017 SC-05 12 53 0 12 24 0 0 64 36 12
2014 SC 33 47 6 9 5 0 0 80 14 330
2014 SC-02 37 50 8 1 4 0 0 86 5 41
2014 SC-03 31 48 7 8 6 0 0 79 14 141
2014 SC-04 22 55 6 15 1 0 0 77 17 42
2014 SC-05 53 27 0 10 10 0 0 80 20 17
2011 SC 30 48 5 9 8 0 0 78 17 629
2011 SC-02 30 46 7 5 10 1 1 78 15 135
2011 SC-03 31 49 5 10 5 0 0 80 15 243
2011 SC-04 18 40 3 18 19 2 0 59 38 57
2011 SC-05 27 55 0 12 6 0 0 82 18 46
2008 SC 34 52 5 6 3 0 0 86 9 442
2008 SC-02 36 53 7 4 1 0 0 89 5 94
2008 SC-03 35 53 4 3 4 1 0 89 7 189
2008 SC-04 21 54 5 20 0 0 0 75 20 49
2008 SC-05 33 55 3 3 3 0 3 91 6 34
2008 SC-06 36 43 11 0 11 0 0 79 11 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 36 31 17 8 6 0 2 68 14 89
2017 SC-02 54 27 9 1 9 0 0 81 10 12
2017 SC-03 32 29 19 13 3 0 3 64 17 35
2017 SC-04 49 37 6 8 0 0 0 86 8 24
2017 SC-05 12 39 37 0 12 0 0 51 12 12
2014 SC 36 41 13 6 3 0 1 77 9 331
2014 SC-02 43 42 11 3 1 0 0 85 4 42
2014 SC-03 32 42 15 6 5 0 1 75 11 141
2014 SC-04 23 41 22 8 5 0 1 65 13 42
2014 SC-05 63 23 7 0 7 0 0 86 7 17
2011 SC 33 39 7 14 4 1 2 75 18 630
2011 SC-02 34 37 10 12 2 1 2 74 15 135
2011 SC-03 36 40 6 11 5 1 1 78 16 244
2011 SC-04 16 42 8 30 4 0 0 58 34 57
2011 SC-05 35 44 9 9 4 0 0 78 13 46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 32 40 7 13 9 0 0 72 22 88
2017 SC-02 36 36 9 0 19 0 0 72 19 12
2017 SC-03 33 37 7 20 3 0 0 70 23 34
2017 SC-04 35 37 1 22 5 0 0 72 27 24
2017 SC-05 25 38 12 1 24 0 0 63 25 12
2014 SC 33 42 10 9 5 0 0 76 15 332
2014 SC-02 35 42 8 12 3 0 0 77 15 42
2014 SC-03 26 49 10 7 7 1 0 75 15 141
2014 SC-04 25 45 10 20 0 0 0 71 20 42
2014 SC-05 46 30 7 7 10 0 0 76 17 17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 63 25 2 2 0 0 8 95 2 89
2017 SC-02 82 0 0 0 0 0 18 100 0 12
2017 SC-03 61 35 0 0 0 0 3 100 0 35
2017 SC-04 76 6 1 3 0 0 14 95 4 24
2017 SC-05 14 49 13 12 0 0 12 72 13 12
2014 SC 61 24 6 3 2 0 4 88 5 332
2014 SC-02 70 18 5 0 3 0 4 91 3 42
2014 SC-03 53 30 8 2 4 0 3 86 6 141
2014 SC-04 71 20 3 3 0 0 3 93 4 42
2014 SC-05 79 7 0 7 0 0 7 92 8 17
2011 SC 58 23 9 2 2 3 3 86 4 629
2011 SC-02 60 23 8 1 1 5 2 89 2 135
2011 SC-03 62 22 8 2 2 2 2 88 4 244
2011 SC-04 51 16 21 2 0 6 4 75 2 57
2011 SC-05 49 31 4 0 2 2 11 93 2 46
2008 SC 59 26 6 2 1 1 5 90 4 444
2008 SC-02 56 26 9 3 0 2 4 87 3 95
2008 SC-03 62 25 5 1 1 2 4 92 2 189
2008 SC-04 60 29 3 3 2 0 3 92 5 49
2008 SC-05 58 21 9 0 0 0 12 90 0 34
2008 SC-06 46 43 0 0 11 0 0 89 11 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 71 20 2 0 0 2 5 98 0 89
2017 SC-02 82 0 0 0 0 0 18 100 0 12
2017 SC-03 71 22 3 0 0 0 3 96 0 35
2017 SC-04 93 4 3 0 0 0 0 97 0 24
2017 SC-05 26 61 1 0 0 12 0 98 0 12
2014 SC 68 18 5 2 2 0 5 92 3 330
2014 SC-02 70 12 5 4 1 0 8 89 5 42
2014 SC-03 65 22 4 2 2 0 5 92 4 141
2014 SC-04 74 18 3 1 0 0 3 95 2 42
2014 SC-05 85 7 7 0 0 0 0 93 0 16
2011 SC 67 18 6 2 1 1 5 91 3 629
2011 SC-02 72 18 2 2 1 1 4 95 3 135
2011 SC-03 71 15 5 2 1 1 5 92 3 244
2011 SC-04 66 16 8 3 0 2 6 88 3 57
2011 SC-05 62 16 6 2 2 0 11 88 5 46
2008 SC 62 18 6 3 1 2 9 90 4 445
2008 SC-02 59 18 9 3 0 2 9 87 3 95
2008 SC-03 65 18 5 2 2 2 7 90 5 191
2008 SC-04 64 24 3 6 0 0 4 91 6 48
2008 SC-05 55 9 9 0 0 3 24 88 0 34
2008 SC-06 68 32 0 0 0 0 0 100 0 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 62 20 7 2 0 2 7 90 2 89
2017 SC-02 73 18 0 0 0 0 9 100 0 12
2017 SC-03 61 23 7 3 0 0 6 90 3 35
2017 SC-04 59 19 3 0 2 0 17 95 2 24
2017 SC-05 50 25 13 0 0 12 0 85 0 12
2014 SC 71 14 5 2 1 1 6 91 4 333
2014 SC-02 75 8 4 6 0 0 6 89 7 41
2014 SC-03 65 16 5 3 2 1 8 89 5 143
2014 SC-04 75 15 1 3 0 0 6 95 3 42
2014 SC-05 93 7 0 0 0 0 0 100 0 17
2011 SC 73 12 5 3 1 1 4 90 5 630
2011 SC-02 73 14 2 6 0 0 5 91 7 135
2011 SC-03 77 7 7 2 2 2 3 88 4 244
2011 SC-04 71 8 7 3 0 4 7 89 4 57
2011 SC-05 72 15 2 0 2 2 6 95 2 46
2008 SC 68 14 4 1 1 1 10 92 3 444
2008 SC-02 72 14 3 1 0 0 9 95 2 95
2008 SC-03 71 12 2 2 1 1 11 95 3 190
2008 SC-04 69 13 6 3 3 0 5 87 7 49
2008 SC-05 58 12 6 0 3 0 21 89 4 34
2008 SC-06 46 32 11 0 0 0 11 88 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 79 12 5 0 0 0 3 94 0 89
2017 SC-02 82 9 0 0 0 0 9 100 0 12
2017 SC-03 80 13 7 0 0 0 0 93 0 35
2017 SC-04 81 15 3 0 0 0 2 97 0 24
2017 SC-05 74 1 13 0 0 0 12 85 0 12
2014 SC 72 16 4 3 0 1 6 93 3 334
2014 SC-02 73 11 2 3 1 0 11 94 4 42
2014 SC-03 65 18 5 4 0 1 7 90 4 143
2014 SC-04 71 12 7 5 0 0 5 87 5 42
2014 SC-05 93 7 0 0 0 0 0 100 0 17
2011 SC 73 13 5 3 1 1 5 91 4 630
2011 SC-02 75 14 4 4 0 0 3 91 4 135
2011 SC-03 76 8 7 2 1 1 4 89 4 244
2011 SC-04 71 11 6 2 0 2 9 92 2 57
2011 SC-05 67 22 2 0 4 0 4 93 5 46
2008 SC 70 13 5 1 2 0 9 92 3 444
2008 SC-02 75 10 5 3 0 0 7 91 3 95
2008 SC-03 70 14 3 1 3 1 9 93 4 190
2008 SC-04 75 16 5 0 3 0 0 92 3 49
2008 SC-05 61 15 3 0 0 0 21 96 0 34
2008 SC-06 68 21 0 0 0 0 11 100 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 58 20 7 2 0 0 14 90 2 89
2017 SC-02 64 9 0 0 0 0 27 100 0 12
2017 SC-03 58 23 10 3 0 0 6 86 3 35
2017 SC-04 62 31 3 0 0 2 3 97 0 24
2017 SC-05 49 25 0 0 0 0 26 100 0 12
2014 SC 58 18 9 2 0 4 9 88 2 332
2014 SC-02 57 25 1 0 0 3 15 99 0 42
2014 SC-03 52 19 10 3 0 4 11 84 4 142
2014 SC-04 66 10 15 0 0 0 10 84 0 42
2014 SC-05 83 10 7 0 0 0 0 93 0 17

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 62 20 7 2 0 5 3 90 2 89
2017 SC-02 82 9 0 0 0 0 9 100 0 12
2017 SC-03 64 23 13 0 0 0 0 87 0 35
2017 SC-04 59 17 6 14 2 2 2 78 16 24
2017 SC-05 50 13 1 0 0 24 12 98 0 12
2014 SC 64 17 8 2 1 4 6 88 3 333
2014 SC-02 77 9 1 3 0 3 8 96 3 42
2014 SC-03 58 16 10 3 1 3 7 83 5 143
2014 SC-04 60 18 13 3 0 5 1 83 4 42
2014 SC-05 79 14 0 0 0 7 0 100 0 17
2011 SC 63 22 7 2 1 3 3 89 3 628
2011 SC-02 65 22 7 1 0 2 3 92 1 135
2011 SC-03 67 20 7 2 0 2 2 91 2 244
2011 SC-04 53 26 11 2 2 6 0 85 4 57
2011 SC-05 56 23 4 2 4 4 5 88 7 45
2008 SC 61 20 8 2 1 4 4 88 3 443
2008 SC-02 67 17 9 2 0 1 3 88 2 95
2008 SC-03 59 19 8 2 2 6 4 87 5 189
2008 SC-04 61 24 11 0 2 2 0 87 2 49
2008 SC-05 54 25 6 0 0 3 12 93 0 34
2008 SC-06 68 32 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 32 68 89
2017 SC-02 37 63 12
2017 SC-03 29 71 35
2017 SC-04 33 67 24
2014 SC 33 67 332
2014 SC-02 33 67 42
2014 SC-03 32 68 141
2014 SC-04 39 61 42
2014 SC-05 30 70 17

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SC 39 33
2017 SC-04 24 13
2014 SC 54 112
2014 SC-02 83 12
2014 SC-03 43 44
2014 SC-04 56 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SC 89 33
2017 SC-04 95 13
2014 SC 72 112
2014 SC-02 75 12
2014 SC-03 81 44
2014 SC-04 68 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 13
2014 SC 4 112
2014 SC-02 0 12
2014 SC-03 0 44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SC 0 33
2017 SC-04 0 13
2014 SC 0 112
2014 SC-02 0 12
2014 SC-03 0 44
2014 SC-04 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 SC 6 112
2014 SC-02 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SC 0 33
2017 SC-04 0 13
2014 SC 7 112
2014 SC-02 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 13
2014 SC 5 112
2014 SC-02 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 SC 52 33
2017 SC-04 82 13
2014 SC 46 112
2014 SC-02 58 12
2014 SC-03 45 44
2014 SC-04 43 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 SC 35 33
2017 SC-04 71 13
2014 SC 52 112
2014 SC-02 58 12
2014 SC-03 49 44
2014 SC-04 47 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SC 44 33
2017 SC-04 63 13
2014 SC 39 112
2014 SC-02 42 12
2014 SC-03 43 44
2014 SC-04 50 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 SC 25 33
2017 SC-04 77 13
2014 SC 55 112
2014 SC-02 50 12
2014 SC-03 59 44
2014 SC-04 66 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 SC 18 33
2014 SC 18 112
2014 SC-03 26 44

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SC 83 33
2017 SC-04 87 13
2014 SC 58 112
2014 SC-02 92 12
2014 SC-03 49 44
2014 SC-04 68 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SC 45 33
2017 SC-04 71 13
2014 SC 39 112
2014 SC-02 50 12
2014 SC-03 42 44
2014 SC-04 37 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 13
2014 SC-02 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 SC 7 112

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SC 12 33
2014 SC 20 112
2014 SC-03 21 44
2014 SC-04 32 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SC 56 33
2017 SC-04 76 13
2014 SC 48 112
2014 SC-02 58 12
2014 SC-03 48 44
2014 SC-04 43 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 SC 57 33
2017 SC-04 82 13
2014 SC 56 112
2014 SC-02 67 12
2014 SC-03 59 44
2014 SC-04 49 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 13
2014 SC 14 112
2014 SC-03 16 44

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SC 33 33
2017 SC-04 52 13
2014 SC 46 112
2014 SC-02 42 12
2014 SC-03 43 44
2014 SC-04 39 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 SC 33 33
2014 SC 40 112
2014 SC-03 41 44
2014 SC-04 44 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 SC 7 112
2014 SC-03 12 44

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 SC 19 33
2017 SC-04 28 13
2014 SC 19 112
2014 SC-03 23 44
2014 SC-04 27 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 SC 11 112
2014 SC-03 16 44

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 SC 7 112

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 SC 25 112
2014 SC-02 50 12
2014 SC-03 27 44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 13
2014 SC 16 112
2014 SC-03 19 44

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SC 42 33
2014 SC 25 112
2014 SC-03 16 44
2014 SC-04 41 19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 SC 13 31
2014 SC 20 99
2014 SC-03 17 38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 SC 19 99
2014 SC-03 14 38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 SC 17 99
2014 SC-03 16 38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 12
2014 SC 16 99

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 SC 12 99
2014 SC-03 14 38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 SC 13 99
2014 SC-03 16 38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 SC 13 99

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 SC 22 31
2014 SC 15 99
2014 SC-03 16 38

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 SC 15 99
2014 SC-03 22 38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 SC 25 99
2014 SC-03 22 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 12
2014 SC 8 99
2014 SC-04 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SC 48 31
2017 SC-04 80 12
2014 SC 47 99
2014 SC-03 53 38
2014 SC-04 67 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SC 0 31
2017 SC-04 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SC 65 31
2017 SC-04 85 12
2014 SC 54 99
2014 SC-03 53 38
2014 SC-04 63 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SC 0 31
2017 SC-04 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SC-04 0 12
2014 SC 9 99

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 90 10 33
2017 SC-04 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 19 26 10 14 7 2 46 26 89
2017 SC-02 36 18 27 0 19 0 0 54 19 12
2017 SC-03 22 17 32 13 10 6 0 42 24 35
2017 SC-04 2 23 2 3 26 30 14 44 53 24
2017 SC-05 24 26 12 24 14 0 0 50 38 12
2014 SC 15 30 20 12 12 9 2 51 27 330
2014 SC-02 25 23 12 11 14 11 4 56 30 41
2014 SC-03 9 29 25 11 13 11 1 43 28 141
2014 SC-04 13 34 22 16 14 1 0 47 31 42
2014 SC-05 28 34 7 7 23 0 0 63 30 17

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 25 21 23 10 12 7 2 50 24 88
2017 SC-02 45 9 27 0 19 0 0 54 19 12
2017 SC-03 20 20 33 13 10 3 0 42 24 34
2017 SC-04 2 23 3 3 26 28 14 43 52 24
2017 SC-05 36 26 0 24 3 12 0 70 30 12
2014 SC 26 31 19 9 11 4 0 59 21 331
2014 SC-02 35 17 12 16 14 5 0 56 32 42
2014 SC-03 15 36 27 8 10 5 0 54 18 141
2014 SC-04 20 37 18 6 19 0 0 57 25 42
2014 SC-05 35 34 10 0 20 0 0 70 20 17
2011 SC 24 37 19 9 7 4 0 64 17 623
2011 SC-02 24 38 22 7 4 6 0 65 12 135
2011 SC-03 25 39 15 11 7 3 0 66 18 238
2011 SC-04 16 33 20 17 12 2 0 50 30 56
2011 SC-05 22 36 19 16 2 4 0 61 19 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 11 89 89
2014 SC 11 89 330
2014 SC-03 14 86 141
2014 SC-04 15 85 42

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 SC 78 13
2014 SC 35 37
2014 SC-03 26 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SC 53 13
2014 SC 85 37
2014 SC-03 84 20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC 0 37
2014 SC-03 0 20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC 17 37

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2014 SC 26 38
2014 SC-03 31 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 SC 19 38

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 SC 14 38
2014 SC-03 22 20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 SC 36 13
2014 SC 15 38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 SC 51 13
2014 SC 44 38
2014 SC-03 57 20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 SC-03 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 SC-03 0 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2014 SC 8 38

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 SC 25 38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 SC 47 37
2014 SC-03 38 19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 SC 19 37

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 SC 14 37

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SC 37 13
2014 SC 27 37
2014 SC-03 34 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 SC 0 34
2014 SC-03 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13
2014 SC-03 0 17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 SC 14 34

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 SC 12 34

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 SC 30 34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 SC 18 34

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SC 66 13
2014 SC 52 34
2014 SC-03 49 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SC 38 13
2014 SC 52 34
2014 SC-03 61 17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SC 0 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 85 15 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 24 22 20 9 8 15 2 56 20 89
2017 SC-02 54 0 9 9 19 9 0 59 31 12
2017 SC-03 22 16 35 6 3 13 3 46 12 35
2017 SC-04 2 36 6 3 22 30 2 54 36 24
2017 SC-05 24 37 0 26 1 12 0 69 31 12
2014 SC 15 29 23 7 8 17 2 53 18 330
2014 SC-02 24 12 15 6 6 35 4 58 18 41
2014 SC-03 7 32 27 8 9 15 1 47 21 143
2014 SC-04 8 38 23 15 6 10 0 52 23 41
2014 SC-05 28 38 10 0 23 0 0 67 23 17

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 31 26 14 11 10 7 2 63 22 88
2017 SC-02 59 10 0 10 21 0 0 69 31 11
2017 SC-03 29 26 22 10 3 6 3 61 14 35
2017 SC-04 2 53 5 5 22 14 0 64 31 24
2017 SC-05 47 13 1 13 13 12 0 69 30 12
2014 SC 25 32 19 8 7 8 1 62 16 331
2014 SC-02 29 15 20 11 5 19 0 55 20 42
2014 SC-03 15 39 21 7 9 9 0 59 18 143
2014 SC-04 20 42 12 15 8 0 3 65 23 42
2014 SC-05 46 34 0 7 13 0 0 80 20 17
2011 SC 24 41 20 7 5 3 0 67 13 625
2011 SC-02 23 39 26 2 6 4 0 64 9 135
2011 SC-03 23 38 17 11 7 3 0 63 19 241
2011 SC-04 18 41 26 11 2 2 0 60 13 57
2011 SC-05 22 47 22 5 0 4 0 72 5 46

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 12 88 88
2017 SC-02 0 100 12
2017 SC-03 16 84 35
2014 SC 13 87 322
2014 SC-03 17 83 140
2014 SC-04 9 91 41
2014 SC-05 0 100 17

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SC 45 55 11
2014 SC 61 39 43
2014 SC-03 66 34 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SC 43 45 10 2 0 0 0 88 2 26
2014 SC-03 37 49 15 0 0 0 0 85 0 15

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 16 60 15 3 5 2 0 77 8 89
2017 SC-02 19 72 9 0 0 0 0 91 0 12
2017 SC-03 13 55 16 7 10 0 0 68 16 35
2017 SC-04 19 79 0 2 0 0 0 98 2 24
2017 SC-05 14 62 12 0 0 12 0 87 0 12
2014 SC 23 42 13 11 6 4 1 68 18 333
2014 SC-02 15 23 14 11 20 14 3 46 37 42
2014 SC-03 20 46 15 12 4 2 0 68 17 143
2014 SC-04 25 58 7 7 0 3 0 85 7 42
2014 SC-05 43 50 7 0 0 0 0 93 0 17
2011 SC 19 50 12 10 4 4 1 72 15 630
2011 SC-02 15 51 11 11 8 3 0 68 20 135
2011 SC-03 16 50 14 11 4 4 0 70 16 244
2011 SC-04 23 55 11 5 3 0 2 80 9 57
2011 SC-05 32 51 6 6 0 2 2 86 7 46
2008 SC 19 50 13 7 5 4 2 73 13 443
2008 SC-02 12 51 17 8 4 8 1 69 12 95
2008 SC-03 19 46 14 9 7 2 2 68 17 190
2008 SC-04 33 55 8 5 0 0 0 87 5 49
2008 SC-05 31 60 9 0 0 0 0 91 0 34
2008 SC-06 36 54 0 0 0 11 0 100 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 10 23 22 15 24 5 2 35 41 89
2017 SC-02 9 18 27 9 28 0 9 30 41 12
2017 SC-03 10 23 16 22 19 10 0 36 46 35
2017 SC-04 0 25 23 17 35 0 0 25 52 24
2017 SC-05 13 25 36 1 25 0 0 38 26 12
2014 SC 7 23 25 16 16 10 2 34 37 332
2014 SC-02 5 12 19 14 26 17 6 23 52 42
2014 SC-03 6 20 30 16 16 11 1 29 37 143
2014 SC-04 5 30 29 19 8 5 3 38 30 42
2014 SC-05 10 49 7 14 20 0 0 59 34 17
2011 SC 8 25 22 18 15 10 1 37 38 628
2011 SC-02 11 28 23 11 16 10 1 44 31 134
2011 SC-03 5 26 22 21 14 11 1 36 39 244
2011 SC-04 6 28 18 25 15 7 2 37 43 57
2011 SC-05 6 22 24 17 23 6 2 30 44 46

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 33 34 15 9 4 5 0 71 13 89
2017 SC-02 36 37 0 9 18 0 0 73 27 12
2017 SC-03 45 29 16 3 0 6 0 79 4 35
2017 SC-04 8 53 2 20 3 14 0 71 27 24
2017 SC-05 13 26 36 24 1 0 0 39 25 12
2014 SC 26 34 18 7 5 8 1 66 14 331
2014 SC-02 19 38 13 8 3 14 5 71 14 42
2014 SC-03 24 35 23 7 4 7 0 63 12 142
2014 SC-04 24 40 12 8 13 3 0 66 22 42
2014 SC-05 38 27 14 3 10 7 0 71 14 17
2011 SC 24 40 13 8 5 8 1 70 15 629
2011 SC-02 19 50 11 7 5 8 0 75 13 135
2011 SC-03 28 34 14 8 6 10 1 69 16 244
2011 SC-04 15 40 17 18 4 4 2 58 23 56
2011 SC-05 22 51 15 6 4 0 2 75 10 46
2008 SC 25 39 16 7 5 7 1 69 13 444
2008 SC-02 21 41 17 4 4 12 1 71 9 95
2008 SC-03 24 37 17 8 5 7 2 67 15 190
2008 SC-04 30 33 16 14 5 2 0 64 19 49
2008 SC-05 40 45 12 0 3 0 0 85 3 34
2008 SC-06 36 43 11 11 0 0 0 79 11 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 20 34 16 17 12 2 0 54 29 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 23 32 19 16 7 3 0 57 23 35
2017 SC-04 2 39 0 22 37 0 0 40 60 24
2017 SC-05 12 37 24 25 3 0 0 49 28 12
2014 SC 20 26 24 9 10 10 1 51 22 330
2014 SC-02 16 26 16 14 3 20 5 56 22 42
2014 SC-03 14 27 31 10 10 8 1 45 21 141
2014 SC-04 19 38 16 10 13 5 0 59 24 42
2014 SC-05 28 17 24 7 16 7 0 49 25 17
2011 SC 17 30 18 17 9 9 1 52 28 628
2011 SC-02 14 40 15 15 7 8 0 59 24 135
2011 SC-03 18 27 20 15 10 10 1 50 28 244
2011 SC-04 7 19 29 24 14 5 2 28 41 56
2011 SC-05 15 29 16 25 9 4 2 47 36 46
2008 SC 21 33 15 14 10 5 1 58 26 441
2008 SC-02 26 29 13 13 9 7 3 62 24 94
2008 SC-03 18 31 16 17 11 6 1 53 30 189
2008 SC-04 12 49 6 12 18 2 0 62 32 49
2008 SC-05 34 39 18 3 3 0 3 75 6 34
2008 SC-06 36 32 21 11 0 0 0 68 11 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 48 25 9 5 9 0 3 76 15 89
2017 SC-02 54 18 0 0 28 0 0 72 28 12
2017 SC-03 55 23 7 6 3 0 6 82 10 35
2017 SC-04 36 39 6 2 17 0 0 75 19 24
2017 SC-05 25 36 25 12 3 0 0 61 14 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 50 25 9 5 9 0 2 77 14 89
2017 SC-02 54 18 0 0 28 0 0 72 28 12
2017 SC-03 55 23 10 10 0 0 3 80 10 35
2017 SC-04 41 34 7 0 16 0 2 76 16 24
2017 SC-05 37 36 13 3 12 0 0 72 14 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 10 34 21 20 13 2 0 45 34 88
2017 SC-02 9 54 0 19 18 0 0 63 37 12
2017 SC-03 10 30 23 23 10 3 0 41 34 34
2017 SC-04 19 18 22 2 39 0 0 37 41 24
2017 SC-05 12 26 36 25 1 0 0 38 26 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 16 34 20 12 18 0 0 50 30 89
2017 SC-02 9 54 0 0 37 0 0 63 37 12
2017 SC-03 26 26 29 13 6 0 0 52 19 35
2017 SC-04 16 39 1 19 25 0 0 55 44 24
2017 SC-05 0 12 25 25 38 0 0 12 63 12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 2 14 19 27 39 0 0 16 65 89
2017 SC-02 0 18 19 36 27 0 0 18 63 12
2017 SC-03 0 19 23 19 39 0 0 19 58 35
2017 SC-04 2 4 6 22 66 0 0 6 88 24
2017 SC-05 1 3 24 36 37 0 0 4 72 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 37 34 23 5 2 0 0 71 7 88
2017 SC-02 36 45 9 9 0 0 0 82 9 11
2017 SC-03 54 20 22 0 3 0 0 74 3 35
2017 SC-04 8 39 39 14 0 0 0 47 14 24
2017 SC-05 3 71 26 0 0 0 0 74 0 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 42 30 14 5 0 3 5 79 6 86
2017 SC-02 45 45 0 9 0 0 0 91 9 11
2017 SC-03 48 29 13 3 0 0 6 83 4 34
2017 SC-04 40 9 22 2 0 14 14 68 2 24
2017 SC-05 38 25 25 12 0 0 0 63 12 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 34 20 30 8 7 0 2 55 14 89
2017 SC-02 27 36 28 9 0 0 0 63 9 12
2017 SC-03 45 16 26 7 6 0 0 61 13 35
2017 SC-04 44 4 36 6 10 0 0 48 16 24
2017 SC-05 0 24 59 14 3 0 0 24 17 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 50 24 12 7 3 2 2 77 10 89
2017 SC-02 54 18 10 18 0 0 0 72 18 12
2017 SC-03 52 29 13 0 3 0 3 83 3 35
2017 SC-04 70 10 6 0 14 0 0 80 14 24
2017 SC-05 47 13 25 14 0 0 0 61 14 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 29 26 14 8 0 0 52 22 88
2017 SC-02 0 45 28 9 18 0 0 45 27 12
2017 SC-03 33 24 23 10 10 0 0 57 20 34
2017 SC-04 22 25 48 3 2 0 0 47 5 24
2017 SC-05 24 13 13 50 0 0 0 37 50 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 30 33 19 9 7 2 0 64 16 88
2017 SC-02 54 18 10 9 9 0 0 72 18 12
2017 SC-03 26 37 20 10 7 0 0 63 17 34
2017 SC-04 49 25 4 3 19 0 0 74 22 24
2017 SC-05 12 37 38 13 0 0 0 49 13 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 30 33 21 9 4 3 0 65 13 88
2017 SC-02 36 45 10 9 0 0 0 81 9 12
2017 SC-03 33 27 23 7 7 3 0 62 14 34
2017 SC-04 32 25 34 5 5 0 0 56 10 24
2017 SC-05 25 39 12 24 0 0 0 64 24 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 41 30 14 11 2 2 0 72 14 88
2017 SC-02 36 54 0 10 0 0 0 90 10 12
2017 SC-03 46 30 10 10 3 0 0 77 13 34
2017 SC-04 62 10 15 10 3 0 0 72 13 24
2017 SC-05 36 13 26 25 0 0 0 49 25 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 49 26 14 5 2 2 2 78 8 88
2017 SC-02 63 28 0 9 0 0 0 91 9 12
2017 SC-03 60 24 10 3 3 0 0 83 7 34
2017 SC-04 55 6 20 3 2 0 14 71 6 24
2017 SC-05 14 50 36 0 0 0 0 64 0 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 38 24 20 7 11 0 0 62 18 89
2017 SC-02 27 36 1 18 18 0 0 63 36 12
2017 SC-03 45 19 22 3 10 0 0 65 13 35
2017 SC-04 58 8 31 2 2 0 0 66 3 24
2017 SC-05 24 3 38 12 24 0 0 26 36 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 65 14 7 8 4 2 0 80 13 89
2017 SC-02 63 9 1 27 0 0 0 72 27 12
2017 SC-03 68 10 13 6 3 0 0 78 10 35
2017 SC-04 66 6 6 3 19 0 0 72 22 24
2017 SC-05 49 49 1 0 1 0 0 97 1 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 42 39 14 1 4 2 0 82 4 89
2017 SC-02 36 46 9 0 9 0 0 82 9 12
2017 SC-03 48 38 10 0 3 0 0 87 3 35
2017 SC-04 65 11 19 3 2 0 0 76 5 24
2017 SC-05 1 59 37 3 0 0 0 61 3 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 46 27 13 7 6 2 0 74 13 89
2017 SC-02 36 27 10 9 18 0 0 63 27 12
2017 SC-03 55 26 10 10 0 0 0 81 10 35
2017 SC-04 47 25 6 3 19 0 0 72 22 24
2017 SC-05 24 36 38 3 0 0 0 59 3 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 56 15 9 0 0 2 19 89 0 89
2017 SC-02 81 9 0 0 0 0 10 100 0 12
2017 SC-03 58 13 3 0 0 0 26 96 0 35
2017 SC-04 44 5 17 0 2 0 33 72 2 24
2017 SC-05 14 49 37 0 0 0 0 63 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 58 24 5 0 0 2 10 94 0 88
2017 SC-02 81 19 0 0 0 0 0 100 0 12
2017 SC-03 58 29 3 0 0 0 10 96 0 35
2017 SC-04 56 10 16 2 0 0 16 79 2 23
2017 SC-05 24 38 13 0 0 0 25 82 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 44 26 10 7 9 0 5 73 16 88
2017 SC-02 54 19 9 9 9 0 0 73 18 12
2017 SC-03 47 23 10 0 10 0 10 78 11 34
2017 SC-04 44 6 17 30 3 0 0 49 33 24
2017 SC-05 14 71 1 13 0 0 0 86 13 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 43 28 23 5 0 2 0 71 5 89
2017 SC-02 36 28 27 9 0 0 0 64 9 12
2017 SC-03 51 26 19 3 0 0 0 77 3 35
2017 SC-04 44 41 14 0 2 0 0 84 2 24
2017 SC-05 13 36 39 12 0 0 0 49 12 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 23 24 34 14 5 0 0 47 19 89
2017 SC-02 27 27 10 27 9 0 0 54 36 12
2017 SC-03 29 23 38 10 0 0 0 52 10 35
2017 SC-04 17 21 23 21 16 2 0 39 37 24
2017 SC-05 1 24 63 12 0 0 0 25 12 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 4 13 47 21 14 0 2 36 17 89
2017 SC-02 9 27 10 45 9 0 0 54 36 12
2017 SC-03 0 10 51 16 19 0 3 37 10 35
2017 SC-04 19 9 37 17 17 0 0 35 28 24
2017 SC-05 0 1 86 12 1 0 0 13 1 12
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 4 17 22 23 32 2 0 4 96 89
2017 SC-02 9 18 10 45 18 0 0 9 91 12
2017 SC-03 1 22 22 26 26 3 0 1 99 35
2017 SC-04 2 23 16 5 53 2 0 2 98 24
2017 SC-05 0 0 41 12 47 0 0 0 100 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SC 47 80
2017 SC-02 59 11
2017 SC-03 57 30
2017 SC-04 32 22
2017 SC-05 12 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SC 47 80
2017 SC-02 49 11
2017 SC-03 53 30
2017 SC-04 34 22
2017 SC-05 36 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SC 14 80
2017 SC-02 20 11
2017 SC-03 20 30
2017 SC-04 2 22
2017 SC-05 0 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SC 87 80
2017 SC-02 80 11
2017 SC-03 83 30
2017 SC-04 96 22
2017 SC-05 99 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SC 6 80
2017 SC-02 0 11
2017 SC-03 7 30
2017 SC-04 3 22
2017 SC-05 1 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SC 27 80
2017 SC-02 30 11
2017 SC-03 33 30
2017 SC-04 25 22
2017 SC-05 13 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SC 0 33 19 16 7 25 78
2017 SC-02 0 45 33 0 0 22 10
2017 SC-03 0 27 20 20 10 23 30
2017 SC-04 3 47 8 0 0 42 22
2017 SC-05 0 43 0 28 13 15 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 9 27 13 23 25 2 2 37 50 80
2017 SC-02 0 49 20 11 10 0 10 55 23 11
2017 SC-03 13 20 17 27 23 0 0 33 50 30
2017 SC-04 18 19 5 3 39 15 2 44 50 22
2017 SC-05 0 28 0 24 49 0 0 28 72 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SC 7 16 13 21 39 2 2 24 63 80
2017 SC-02 10 20 20 10 21 10 10 37 38 11
2017 SC-03 7 17 7 27 43 0 0 23 70 30
2017 SC-04 18 19 18 5 37 0 3 38 43 22
2017 SC-05 0 13 25 3 59 0 0 13 62 12
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