2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - MD

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	45	33	12	8	2	0	78	10	125
2017	MD-02	38	37	13	8	4	0	75	12	55
2017	MD-03	45	45	5	4	0	0	90	4	23
2017	MD-04	49	20	12	13	6	0	69	19	16
2014	MD	36	44	7	10	2	0	80	13	187
2014	MD-02	36	47	7	8	2	0	83	10	85
2014	MD-03	41	46	8	3	2	0	87	5	38
2014	MD-04	59	17	7	14	3	0	76	17	21
2011	MD	41	39	13	4	3	0	79	7	202
2011	MD-01	50	28	11	11	0	0	78	11	10
2011	MD-02	40	40	12	2	5	0	80	8	82
2011	MD-03	37	43	18	0	2	0	80	2	46
2011	MD-04	47	36	5	9	2	0	83	12	35
2008	MD	47	36	9	5	2	1	83	7	172
2008	MD-02	45	36	10	6	1	2	82	7	59
2008	MD-03	48	32	10	9	1	0	81	10	49
2008	MD-04	56	35	4	5	0	0	91	5	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	28	34	16	12	9	63	21	124
2017	MD-02	26	37	15	12	11	63	23	55
2017	MD-03	23	50	18	6	3	73	9	22
2017	MD-04	32	17	19	21	11	49	32	16

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	56	33	8	2	1	89	3	125
2017	MD-02	54	30	9	5	2	84	7	55
2017	MD-03	59	36	6	0	0	94	0	23
2017	MD-04	65	35	0	0	0	100	0	16
2014	MD	67	19	11	3	0	86	3	187
2014	MD-02	62	25	12	1	0	87	1	85
2014	MD-03	78	20	0	2	0	98	2	38
2014	MD-04	69	10	17	3	0	79	3	21
2011	MD	61	29	6	4	0	90	4	203
2011	MD-01	61	17	11	11	0	78	11	10
2011	MD-02	61	31	6	3	0	91	3	83
2011	MD-03	57	33	9	0	0	91	0	46
2011	MD-04	69	21	2	7	0	91	7	35

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	44	35	13	5	3	0	80	7	122
2017	MD-02	34	35	18	8	6	0	69	14	53
2017	MD-03	38	59	0	3	0	0	97	3	22
2017	MD-04	70	6	19	5	0	0	76	5	16
2014	MD	44	39	8	6	3	0	83	9	187
2014	MD-02	37	44	9	8	2	0	81	10	85
2014	MD-03	52	43	3	0	2	0	95	2	38
2014	MD-04	66	7	16	12	0	0	73	12	21
2011	MD	44	41	9	5	1	0	85	6	203
2011	MD-01	61	17	11	11	0	0	78	11	10
2011	MD-02	46	39	10	3	2	0	85	5	83
2011	MD-03	37	49	12	2	0	0	86	2	46
2011	MD-04	48	34	6	12	0	0	82	12	35
2008	MD	54	37	6	1	1	1	91	2	172
2008	MD-02	50	39	6	1	1	2	92	3	59
2008	MD-03	46	42	10	1	1	0	88	2	49
2008	MD-04	69	22	9	0	0	0	91	0	16

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	29	30	20	10	10	0	0	60	20	124
2017	MD-02	26	31	19	11	13	0	0	57	24	54
2017	MD-03	16	57	16	11	0	0	0	74	11	23
2017	MD-04	35	17	26	12	11	0	0	52	23	16
2014	MD	26	34	16	13	10	2	0	61	23	187
2014	MD-02	26	28	15	19	9	1	1	56	29	85
2014	MD-03	29	37	24	3	4	2	0	68	7	38
2014	MD-04	30	43	10	3	14	0	0	73	17	21
2011	MD	22	38	20	13	7	0	0	60	20	203
2011	MD-01	26	52	22	0	0	0	0	78	0	10
2011	MD-02	19	40	21	12	8	0	0	58	21	83
2011	MD-03	22	40	16	18	5	0	0	62	23	46
2011	MD-04	20	37	22	14	6	0	0	57	21	35

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	27	35	19	12	8	0	62	19	124
2017	MD-02	23	32	20	14	11	0	55	25	55
2017	MD-03	16	73	3	8	0	0	89	8	23
2017	MD-04	47	7	27	7	12	0	54	19	15
2014	MD	28	32	15	17	8	1	61	24	187
2014	MD-02	27	34	10	22	7	0	61	28	85
2014	MD-03	34	26	29	9	2	0	60	11	38
2014	MD-04	36	33	11	7	14	0	68	21	21
2011	MD	21	43	13	15	8	0	64	23	203
2011	MD-01	26	63	11	0	0	0	89	0	10
2011	MD-02	18	49	12	12	9	0	67	21	83
2011	MD-03	24	45	13	13	5	0	69	18	46
2011	MD-04	20	31	15	25	9	0	52	34	35
2008	MD	33	40	13	10	4	0	73	14	172
2008	MD-02	38	37	10	11	4	0	75	15	59
2008	MD-03	33	36	17	12	2	0	69	14	49
2008	MD-04	36	40	15	9	0	0	76	9	16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	28	24	20	11	10	6	2	56	22	124
2017	MD-02	23	22	21	14	10	8	2	50	27	55
2017	MD-03	21	42	22	0	3	6	6	71	4	22
2017	MD-04	44	11	22	11	12	0	0	55	23	16
2014	MD	34	23	17	10	9	6	1	62	21	187
2014	MD-02	36	24	13	11	11	4	1	63	23	85
2014	MD-03	42	26	19	5	5	3	0	70	10	38
2014	MD-04	40	17	20	9	7	3	4	62	17	21
2011	MD	32	24	20	10	9	3	2	59	20	203
2011	MD-01	17	50	22	11	0	0	0	67	11	10
2011	MD-02	34	24	13	11	11	5	3	62	23	83
2011	MD-03	39	21	27	7	5	2	0	61	12	46
2011	MD-04	28	20	27	12	8	2	3	51	21	35
2008	MD	35	21	14	16	5	7	0	61	23	172
2008	MD-02	37	21	11	17	1	12	0	66	21	59
2008	MD-03	34	16	21	15	8	6	0	53	24	49
2008	MD-04	66	10	10	9	4	0	0	76	13	16

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	37	28	16	5	11	2	1	68	16	125
2017	MD-02	47	21	14	2	14	2	1	69	16	55
2017	MD-03	41	35	12	12	0	0	0	76	12	23
2017	MD-04	32	20	35	7	6	0	0	52	13	16
2014	MD	45	23	13	7	6	2	3	72	14	186
2014	MD-02	52	21	12	2	7	2	3	78	10	85
2014	MD-03	53	23	2	8	3	8	3	85	13	38
2014	MD-04	46	13	22	9	0	0	10	66	10	21
2011	MD	41	30	13	9	7	0	0	72	15	202
2011	MD-01	37	63	0	0	0	0	0	100	0	10
2011	MD-02	44	29	10	10	5	1	0	75	15	82
2011	MD-03	48	35	10	7	0	0	0	83	7	46
2011	MD-04	26	30	17	10	18	0	0	56	28	35
2008	MD	48	28	9	5	8	1	1	77	14	172
2008	MD-02	47	30	11	3	6	2	0	79	9	59
2008	MD-03	53	19	5	9	15	0	0	71	24	49
2008	MD-04	55	25	7	0	13	0	0	80	13	16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	35	33	15	6	9	1	1	69	16	125
2017	MD-02	37	28	15	5	11	2	1	68	17	55
2017	MD-03	44	32	12	9	3	0	0	75	12	23
2017	MD-04	39	29	21	5	6	0	0	68	11	16
2014	MD	41	30	13	8	5	0	1	73	14	187
2014	MD-02	40	35	9	9	6	1	0	76	15	85
2014	MD-03	46	34	9	5	3	0	3	82	8	38
2014	MD-04	56	7	25	6	3	0	3	65	9	21
2011	MD	40	31	13	9	6	0	1	71	16	201
2011	MD-01	29	49	22	0	0	0	0	78	0	10
2011	MD-02	43	33	11	8	2	1	1	78	10	81
2011	MD-03	51	26	12	9	2	0	0	77	11	46
2011	MD-04	28	26	16	18	11	0	0	54	30	35
2008	MD	48	28	6	8	7	0	3	78	16	172
2008	MD-02	49	34	3	4	6	0	3	86	11	59
2008	MD-03	50	13	7	13	14	0	3	64	28	49
2008	MD-04	51	35	5	4	5	0	0	87	9	16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	41	30	9	11	7	0	1	72	18	125
2017	MD-02	46	28	8	10	7	0	1	76	17	55
2017	MD-03	48	31	7	9	0	0	6	84	9	23
2017	MD-04	39	22	18	15	6	0	0	61	21	16
2014	MD	50	22	12	9	5	1	2	73	15	187
2014	MD-02	50	25	9	9	5	0	2	77	14	85
2014	MD-03	58	18	16	2	3	0	3	78	5	38
2014	MD-04	63	0	22	16	0	0	0	63	16	21

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	33	25	20	10	5	8	0	62	16	125
2017	MD-02	37	26	14	11	5	7	0	68	17	55
2017	MD-03	36	30	27	3	0	4	0	68	3	23
2017	MD-04	34	10	20	29	6	0	0	44	35	16
2014	MD	30	24	18	11	7	11	0	60	20	186
2014	MD-02	38	19	18	12	3	9	0	62	17	84
2014	MD-03	29	23	14	9	3	22	0	67	16	38
2014	MD-04	24	33	31	0	6	7	0	61	6	21
2011	MD	24	32	17	13	7	5	0	60	21	202
2011	MD-01	37	33	0	22	0	8	0	76	24	10
2011	MD-02	23	33	20	7	7	7	1	62	16	83
2011	MD-03	28	33	20	9	4	5	0	65	14	45
2011	MD-04	12	35	11	28	9	5	0	49	39	35

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	24	28	18	18	9	2	54	28	125
2017	MD-02	28	24	14	25	8	0	53	33	55
2017	MD-03	18	52	17	9	0	4	73	9	23
2017	MD-04	27	19	14	21	19	0	46	40	16
2014	MD	21	27	15	23	10	4	50	35	186
2014	MD-02	25	23	13	29	7	2	49	37	84
2014	MD-03	25	21	19	27	0	9	50	29	38
2014	MD-04	10	48	17	19	6	0	58	25	21
2011	MD	19	33	19	16	11	2	53	27	202
2011	MD-01	26	22	30	22	0	0	48	22	10
2011	MD-02	13	42	15	17	9	4	57	27	83
2011	MD-03	31	31	16	14	9	0	62	23	45
2011	MD-04	8	23	33	18	17	0	32	35	35
2008	MD	29	34	16	11	7	2	65	18	171
2008	MD-02	34	35	14	9	7	2	70	16	58
2008	MD-03	31	26	14	15	11	3	60	26	49
2008	MD-04	27	44	7	13	5	5	75	18	16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	17	26	22	22	9	5	0	45	33	125
2017	MD-02	19	27	16	23	9	5	0	49	34	55
2017	MD-03	9	38	37	13	0	4	0	48	14	23
2017	MD-04	19	27	4	26	24	0	0	46	50	16
2014	MD	15	28	22	19	12	4	0	44	33	186
2014	MD-02	19	26	21	22	10	2	0	46	33	84
2014	MD-03	16	25	17	22	11	9	0	45	36	38
2014	MD-04	7	43	29	16	6	0	0	49	21	21
2011	MD	11	35	20	18	12	4	1	48	31	203
2011	MD-01	37	22	30	11	0	0	0	59	11	10
2011	MD-02	6	38	21	17	9	8	1	49	28	83
2011	MD-03	13	44	20	13	8	0	2	58	22	46
2011	MD-04	9	19	15	35	19	3	0	29	56	35
2008	MD	15	35	14	21	8	7	0	54	31	172
2008	MD-02	17	40	10	16	8	10	0	63	26	59
2008	MD-03	21	27	18	21	7	6	0	51	30	49
2008	MD-04	17	20	14	36	9	5	0	39	46	16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	22	21	21	14	15	6	47	31	124
2017	MD-02	22	23	19	19	11	6	48	32	55
2017	MD-03	21	38	21	8	9	4	61	17	23
2017	MD-04	30	18	5	12	35	0	48	47	15
2014	MD	20	20	21	15	15	9	44	33	186
2014	MD-02	22	15	22	17	14	10	41	35	84
2014	MD-03	22	22	14	9	11	22	57	25	38
2014	MD-04	21	31	17	19	12	0	52	31	21
2011	MD	13	32	20	14	14	8	48	30	203
2011	MD-01	26	44	11	11	0	8	76	12	10
2011	MD-02	6	32	22	16	13	11	43	32	83
2011	MD-03	18	31	26	7	13	4	52	21	46
2011	MD-04	12	23	13	21	19	12	40	46	35
2008	MD	21	28	15	14	12	10	55	29	171
2008	MD-02	21	30	11	9	12	16	62	25	58
2008	MD-03	24	24	22	13	11	6	51	26	49
2008	MD-04	17	20	14	34	15	0	37	49	16

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	18	32	16	16	14	4	52	31	125
2017	MD-02	15	38	14	13	16	4	55	30	55
2017	MD-03	19	35	22	19	0	4	57	20	23
2017	MD-04	29	16	11	24	20	0	44	45	16
2014	MD	16	30	19	20	12	4	48	33	186
2014	MD-02	21	25	19	21	10	4	48	32	84
2014	MD-03	21	32	17	18	3	9	58	23	38
2014	MD-04	12	38	30	15	6	0	49	21	21
2011	MD	11	38	21	17	10	3	51	28	203
2011	MD-01	29	38	11	22	0	0	67	22	10
2011	MD-02	8	43	18	19	7	5	54	27	83
2011	MD-03	16	37	24	14	9	0	53	23	46
2011	MD-04	9	23	21	24	17	5	34	44	35
2008	MD	22	40	15	15	6	2	63	22	172
2008	MD-02	27	44	5	12	8	3	74	21	59
2008	MD-03	24	37	21	11	7	0	61	18	49
2008	MD-04	17	24	20	26	9	5	43	36	16

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	21	36	18	16	9	57	25	125
2017	MD-02	18	43	13	19	7	61	26	55
2017	MD-03	25	35	29	8	3	60	11	23
2017	MD-04	26	30	6	20	18	56	38	16
2014	MD	22	37	21	12	8	59	20	187
2014	MD-02	18	41	22	11	8	59	19	85
2014	MD-03	30	34	19	10	6	64	16	38
2014	MD-04	48	17	17	17	0	66	17	21
2011	MD	21	43	13	14	9	63	23	203
2011	MD-01	19	62	8	11	0	81	11	10
2011	MD-02	22	45	9	17	7	68	24	83
2011	MD-03	25	32	22	17	5	56	21	46
2011	MD-04	22	38	12	3	24	60	27	35

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	30	34	19	13	5	64	18	125
2017	MD-02	34	29	20	13	4	63	18	55
2017	MD-03	34	51	9	6	0	85	6	23
2017	MD-04	22	47	16	8	6	69	14	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	11	15	13	15	21	22	2	34	48	125
2017	MD-02	8	11	12	20	14	33	2	29	52	55
2017	MD-03	15	17	17	14	14	19	4	41	37	23
2017	MD-04	24	24	12	5	36	0	0	48	40	16
2014	MD	13	21	16	17	19	13	1	40	42	187
2014	MD-02	15	19	16	11	17	19	2	43	36	85
2014	MD-03	19	18	12	18	21	9	2	42	45	38
2014	MD-04	10	33	12	17	17	11	0	49	38	21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	36	27	19	10	8	1	0	63	18	124
2017	MD-02	38	26	16	11	10	0	0	63	21	54
2017	MD-03	47	23	20	7	3	0	0	70	10	23
2017	MD-04	39	10	30	14	6	0	0	49	20	16
2014	MD	41	29	12	10	4	0	3	73	15	187
2014	MD-02	45	30	8	10	5	1	2	76	16	85
2014	MD-03	50	21	12	11	3	0	3	73	14	38
2014	MD-04	46	10	19	10	6	0	10	62	17	21
2011	MD	37	35	13	7	8	0	0	71	15	201
2011	MD-01	39	42	19	0	0	0	0	81	0	10
2011	MD-02	38	30	16	8	8	0	0	68	16	81
2011	MD-03	42	39	15	4	0	0	0	81	4	46
2011	MD-04	30	36	6	11	18	0	0	65	29	35
2008	MD	30	41	9	8	10	1	1	72	18	172
2008	MD-02	32	44	8	4	10	2	0	77	15	59
2008	MD-03	33	28	11	17	11	0	0	60	29	49
2008	MD-04	35	45	7	0	13	0	0	80	13	16

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	22	33	18	10	8	0	9	61	19	31
2017	MD-03	18	43	19	6	0	0	15	72	7	13
2014	MD	29	31	13	8	7	11	2	68	17	45
2014	MD-03	23	27	16	6	7	16	6	63	16	14
2014	MD-04	54	11	14	12	9	0	0	65	21	13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	28	28	14	16	13	1	1	57	29	124
2017	MD-02	29	37	13	11	9	1	0	66	21	55
2017	MD-03	27	36	14	18	0	0	4	66	19	23
2017	MD-04	29	22	13	17	18	0	0	51	36	16
2014	MD	30	33	14	14	7	2	1	64	22	187
2014	MD-02	33	33	13	9	8	2	2	69	17	85
2014	MD-03	34	37	12	10	8	0	0	71	17	38
2014	MD-04	32	37	12	7	6	7	0	74	13	21
2011	MD	29	37	14	13	5	2	2	68	18	203
2011	MD-01	28	33	28	11	0	0	0	61	11	10
2011	MD-02	30	36	11	16	3	2	1	69	20	83
2011	MD-03	32	37	13	11	2	2	2	73	14	46
2011	MD-04	23	36	13	11	14	0	3	61	26	35
2008	MD	34	40	11	9	4	2	1	76	13	172
2008	MD-02	32	48	9	6	3	2	0	81	9	59
2008	MD-03	32	34	17	11	2	3	0	69	14	49
2008	MD-04	64	21	4	7	4	0	0	85	11	16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	26	21	19	6	11	15	1	57	20	123
2017	MD-02	24	21	19	8	6	22	1	58	18	54
2017	MD-03	45	20	17	3	0	12	4	77	4	22
2017	MD-04	22	45	12	0	21	0	0	67	21	16
2014	MD	30	18	18	13	8	11	3	56	24	187
2014	MD-02	27	17	21	11	7	12	5	53	22	85
2014	MD-03	36	19	15	9	5	9	6	65	17	38
2014	MD-04	43	28	10	3	9	7	0	76	13	21
2011	MD	32	30	15	7	6	9	1	68	14	203
2011	MD-01	37	44	0	19	0	0	0	81	19	10
2011	MD-02	29	26	19	6	3	16	1	67	10	83
2011	MD-03	29	39	19	6	0	4	2	72	7	46
2011	MD-04	38	26	5	11	15	2	3	68	27	35
2008	MD	38	33	8	6	4	10	2	80	11	172
2008	MD-02	33	31	10	6	5	14	1	76	12	59
2008	MD-03	38	34	9	8	0	10	0	81	9	49
2008	MD-04	64	18	5	9	5	0	0	82	14	16

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	18	38	16	17	11	1	56	28	125
2017	MD-02	23	36	12	16	12	1	60	28	55
2017	MD-03	27	28	34	11	0	0	55	11	23
2017	MD-04	7	44	7	16	26	0	51	42	16
2014	MD	25	39	13	15	8	0	64	23	187
2014	MD-02	25	35	16	14	10	0	60	25	85
2014	MD-03	31	41	10	12	6	0	71	18	38
2014	MD-04	33	41	14	12	0	0	74	12	21
2011	MD	28	38	15	12	5	2	67	18	203
2011	MD-01	29	52	8	0	11	0	81	11	10
2011	MD-02	32	38	13	11	4	2	72	15	83
2011	MD-03	24	42	13	16	2	2	67	19	46
2011	MD-04	31	27	15	17	7	3	60	25	35
2008	MD	27	41	14	11	5	1	69	17	172
2008	MD-02	30	32	12	18	8	0	62	26	59
2008	MD-03	23	58	9	7	3	0	81	10	49
2008	MD-04	31	28	26	7	9	0	59	15	16

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	51	36	9	4	0	0	87	4	125
2017	MD-02	46	41	10	4	0	0	87	4	55
2017	MD-03	56	41	3	0	0	0	97	0	23
2017	MD-04	58	28	0	14	0	0	86	14	16
2014	MD	54	34	6	4	2	0	88	6	187
2014	MD-02	48	37	6	8	1	0	85	9	85
2014	MD-03	71	27	0	0	2	0	98	2	38
2014	MD-04	59	22	15	3	0	0	82	3	21
2011	MD	49	38	6	6	2	0	87	8	202
2011	MD-01	31	38	9	22	0	0	69	22	10
2011	MD-02	52	38	5	4	1	0	90	5	82
2011	MD-03	49	37	7	2	5	0	86	7	46
2011	MD-04	51	27	8	9	5	0	78	14	35
2008	MD	53	35	9	3	0	1	88	3	172
2008	MD-02	50	32	10	6	0	2	84	6	59
2008	MD-03	45	43	9	1	1	0	88	3	49
2008	MD-04	65	31	4	0	0	0	96	0	16

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	53	33	4	8	1	86	9	125
2017	MD-02	47	43	1	9	0	90	9	55
2017	MD-03	59	34	8	0	0	92	0	23
2017	MD-04	65	14	0	21	0	79	21	16
2014	MD	52	35	5	6	2	87	8	187
2014	MD-02	48	34	5	10	3	82	13	85
2014	MD-03	67	31	0	2	0	98	2	38
2014	MD-04	55	30	12	3	0	85	3	21
2011	MD	56	32	5	5	1	88	7	203
2011	MD-01	61	19	9	11	0	80	11	10
2011	MD-02	52	38	7	2	1	90	4	83
2011	MD-03	52	30	7	9	2	82	11	46
2011	MD-04	64	27	0	7	2	91	9	35
2008	MD	52	39	2	5	1	92	6	172
2008	MD-02	53	38	0	9	0	91	9	59
2008	MD-03	45	45	4	4	2	90	7	49
2008	MD-04	61	35	0	0	5	95	5	16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	21	29	13	19	15	2	1	51	35	125
2017	MD-02	20	24	17	17	19	3	0	46	37	55
2017	MD-03	25	47	13	6	9	0	0	72	14	23
2017	MD-04	22	29	4	30	15	0	0	51	45	16
2014	MD	18	27	21	16	11	5	2	49	29	187
2014	MD-02	17	27	21	14	14	8	0	48	30	85
2014	MD-03	27	29	15	13	13	3	0	57	27	38
2014	MD-04	26	29	28	5	6	7	0	59	11	21
2011	MD	19	30	17	16	12	3	2	52	30	203
2011	MD-01	0	61	19	11	0	0	9	67	12	10
2011	MD-02	25	26	19	11	10	5	3	56	23	83
2011	MD-03	22	32	9	25	11	2	0	55	36	46
2011	MD-04	16	16	21	22	20	2	2	34	44	35
2008	MD	17	41	12	19	7	1	2	60	27	172
2008	MD-02	18	44	9	14	10	2	2	65	26	59
2008	MD-03	20	35	14	26	5	0	0	55	31	49
2008	MD-04	15	33	13	26	9	0	5	50	36	16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	14	22	12	11	26	4	11	42	44	125
2017	MD-02	13	23	6	11	32	5	10	43	50	55
2017	MD-03	11	22	13	16	22	6	11	39	45	23
2017	MD-04	12	21	22	0	33	7	5	37	37	16
2014	MD	16	16	18	14	18	5	13	39	39	186
2014	MD-02	16	16	19	17	18	5	11	38	40	84
2014	MD-03	21	20	9	8	24	6	12	50	39	38
2014	MD-04	22	24	32	6	0	0	16	55	7	21
2011	MD	14	15	23	14	20	2	11	34	40	203
2011	MD-01	22	29	11	30	0	8	0	56	32	10
2011	MD-02	16	14	19	11	21	4	15	37	39	83
2011	MD-03	16	13	22	18	16	0	14	34	40	46
2011	MD-04	5	18	34	6	29	0	7	25	38	35
2008	MD	18	21	15	17	15	5	9	46	37	171
2008	MD-02	23	17	17	14	13	10	6	47	33	59
2008	MD-03	20	27	5	17	20	3	8	53	41	49
2008	MD-04	6	22	15	20	15	5	19	35	45	16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	27	32	15	15	11	59	26	125
2017	MD-02	24	26	20	17	13	50	30	55
2017	MD-03	45	36	7	12	0	81	12	23
2017	MD-04	17	59	0	8	16	76	24	16
2014	MD	20	42	14	14	9	63	24	187
2014	MD-02	19	39	12	17	13	58	30	85
2014	MD-03	20	50	13	7	9	71	16	38
2014	MD-04	29	40	19	12	0	69	12	21
2011	MD	32	37	9	14	8	70	22	202
2011	MD-01	41	48	11	0	0	89	0	10
2011	MD-02	36	34	11	13	6	70	20	83
2011	MD-03	35	41	12	10	2	76	13	46
2011	MD-04	31	33	2	13	21	64	34	35

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	27	28	20	15	8	1	57	23	125
2017	MD-02	22	21	24	17	13	3	45	31	55
2017	MD-03	44	30	18	9	0	0	74	9	23
2017	MD-04	34	23	17	13	13	0	57	26	16
2014	MD	24	34	20	15	7	0	58	22	187
2014	MD-02	19	36	20	15	10	0	56	25	85
2014	MD-03	32	36	15	14	3	0	68	17	38
2014	MD-04	44	12	27	12	6	0	56	17	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	28	26	15	17	11	1	1	55	29	125
2017	MD-02	29	20	19	17	12	2	1	51	30	55
2017	MD-03	22	41	17	12	8	0	0	63	20	23
2017	MD-04	39	24	6	14	17	0	0	63	31	16
2014	MD	29	36	15	14	7	0	0	65	21	186
2014	MD-02	28	37	10	17	8	0	0	65	25	85
2014	MD-03	29	44	16	5	6	0	0	73	11	38
2014	MD-04	53	17	12	12	7	0	0	69	19	21
2011	MD	29	41	11	13	4	0	1	71	18	202
2011	MD-01	48	52	0	0	0	0	0	100	0	10
2011	MD-02	27	46	11	13	1	0	2	75	14	83
2011	MD-03	35	31	18	16	0	0	0	66	16	45
2011	MD-04	23	29	12	17	18	0	0	52	36	35

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	15	37	15	17	11	6	56	29	125
2017	MD-02	13	35	9	23	13	6	51	39	55
2017	MD-03	18	41	30	6	0	6	63	6	23
2017	MD-04	17	37	18	14	7	7	58	23	16

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	42	32	11	9	6	0	0	74	15	125
2017	MD-02	47	23	13	11	5	0	0	70	16	55
2017	MD-03	43	41	6	6	4	0	0	84	10	23
2017	MD-04	39	28	7	13	13	0	0	67	26	16
2014	MD	38	30	13	11	6	1	1	69	18	187
2014	MD-02	40	30	13	12	4	0	1	70	17	85
2014	MD-03	48	29	8	8	2	3	3	81	10	38
2014	MD-04	50	22	17	7	3	0	0	73	10	21
2011	MD	38	33	13	10	5	0	0	72	16	203
2011	MD-01	45	33	0	22	0	0	0	78	22	10
2011	MD-02	50	30	7	7	5	0	0	80	12	83
2011	MD-03	35	36	20	7	0	0	2	72	7	46
2011	MD-04	30	26	14	17	12	0	0	56	29	35

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	24	25	6	17	16	2	10	56	37	125
2017	MD-02	23	23	5	17	14	2	16	56	37	55
2017	MD-03	26	19	11	25	6	0	14	52	36	23
2017	MD-04	28	10	7	25	23	0	7	42	51	16
2014	MD	21	23	9	14	15	2	15	53	35	187
2014	MD-02	21	24	7	14	16	4	15	55	36	85
2014	MD-03	29	30	9	11	14	0	7	64	27	38
2014	MD-04	21	25	23	8	6	0	17	56	17	21
2011	MD	22	27	10	10	19	3	9	56	33	202
2011	MD-01	22	47	11	0	11	0	9	76	12	10
2011	MD-02	30	25	11	6	17	4	7	61	26	83
2011	MD-03	13	29	13	25	18	2	0	43	43	45
2011	MD-04	11	26	8	6	28	3	18	47	43	35
2008	MD	22	20	12	17	19	2	7	47	39	171
2008	MD-02	16	22	6	22	16	6	13	47	46	59
2008	MD-03	24	22	23	11	19	0	0	46	31	48
2008	MD-04	18	10	4	16	41	0	10	32	63	16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	44	24	15	8	7	2	0	69	15	124
2017	MD-02	47	26	12	11	2	2	0	74	13	54
2017	MD-03	37	31	11	7	13	0	0	68	21	23
2017	MD-04	34	18	15	0	34	0	0	52	34	16
2014	MD	37	33	19	6	5	0	0	70	11	186
2014	MD-02	44	31	20	3	1	0	0	75	5	85
2014	MD-03	38	28	19	2	13	0	0	66	15	37
2014	MD-04	17	35	23	0	21	0	4	54	21	21
2011	MD	40	29	14	9	8	1	1	70	17	203
2011	MD-01	48	41	0	11	0	0	0	89	11	10
2011	MD-02	49	24	11	5	10	1	0	74	15	83
2011	MD-03	35	38	13	10	5	0	0	73	14	46
2011	MD-04	27	26	23	10	12	0	2	54	22	35
2008	MD	30	29	17	13	9	0	1	60	22	172
2008	MD-02	34	38	14	5	9	0	0	72	14	59
2008	MD-03	30	28	12	22	8	0	0	58	30	49
2008	MD-04	28	15	18	23	17	0	0	42	40	16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	44	29	7	5	5	6	4	80	12	125
2017	MD-02	52	24	9	2	4	9	0	84	6	55
2017	MD-03	50	34	0	6	6	0	4	87	13	23
2017	MD-04	38	28	7	14	0	6	7	76	16	16
2014	MD	48	22	12	5	5	1	6	75	12	187
2014	MD-02	55	21	10	5	9	0	1	77	14	85
2014	MD-03	61	15	5	6	0	3	10	87	7	38
2014	MD-04	52	28	15	0	0	0	6	84	0	21
2011	MD	53	23	7	6	7	2	2	79	13	203
2011	MD-01	67	22	0	11	0	0	0	89	11	10
2011	MD-02	63	25	4	2	5	0	1	89	8	83
2011	MD-03	52	28	2	7	4	6	0	86	12	46
2011	MD-04	44	12	16	12	14	0	2	58	26	35

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	MD	19	43	38	125
2017	MD-02	20	44	36	55
2017	MD-03	12	40	48	23
2017	MD-04	27	37	36	16
2014	MD	15	55	30	187
2014	MD-02	12	62	26	85
2014	MD-03	12	51	37	38
2014	MD-04	16	58	27	21
2011	MD	23	39	38	203
2011	MD-01	31	16	53	10
2011	MD-02	22	42	36	83
2011	MD-03	23	38	39	46
2011	MD-04	23	36	41	35

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	MD	45	17	15	10	4	9	25
2017	MD-02	39	27	15	10	0	10	11
2014	MD	59	9	11	11	9999	9	29
2014	MD-02	69	0	10	10	9999	10	10
2011	MD	47	7	9	37	9999	0	45
2011	MD-02	49	6	6	39	9999	0	18
2011	MD-03	51	10	21	18	9999	0	10

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	40	40	9	8	4	0	79	12	125
2017	MD-02	36	39	11	8	5	0	75	13	55
2017	MD-03	39	58	0	3	0	0	97	3	23
2017	MD-04	57	28	0	8	6	0	86	14	16
2014	MD	43	36	10	8	3	1	79	11	185
2014	MD-02	42	34	15	6	3	0	76	9	85
2014	MD-03	50	41	6	3	0	0	91	3	38
2014	MD-04	44	22	17	17	0	0	66	17	21
2011	MD	40	44	9	7	1	1	84	7	202
2011	MD-01	42	36	22	0	0	0	78	0	10
2011	MD-02	42	41	9	7	0	0	84	7	82
2011	MD-03	38	46	11	2	0	2	87	2	46
2011	MD-04	47	33	2	15	3	0	79	18	35
2008	MD	48	37	10	4	1	0	85	5	172
2008	MD-02	47	38	10	5	0	0	85	5	59
2008	MD-03	52	32	9	4	3	0	84	7	49
2008	MD-04	52	35	0	9	5	0	87	13	16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	24	28	25	13	8	2	53	22	125
2017	MD-02	27	28	25	14	7	0	55	21	55
2017	MD-03	22	47	25	6	0	0	70	6	23
2017	MD-04	29	17	21	20	13	0	46	33	16
2014	MD	20	39	21	13	6	2	59	19	187
2014	MD-02	23	33	18	17	8	1	56	26	85
2014	MD-03	23	46	22	3	3	3	71	7	38
2014	MD-04	20	32	36	7	6	0	52	12	21
2011	MD	18	46	23	8	5	0	64	12	202
2011	MD-01	9	80	0	0	11	0	89	11	10
2011	MD-02	16	50	26	5	1	1	67	6	82
2011	MD-03	22	49	18	5	6	0	71	11	46
2011	MD-04	17	33	25	15	9	0	50	24	35

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	10	18	38	17	10	0	6	29	30	125
2017	MD-02	9	15	43	15	11	0	8	28	26	55
2017	MD-03	3	13	50	28	6	0	0	33	17	23
2017	MD-04	6	35	37	14	0	0	7	15	45	16
2014	MD	8	27	31	18	13	0	1	32	36	186
2014	MD-02	10	22	29	19	19	0	1	38	33	84
2014	MD-03	3	15	44	22	16	0	0	38	18	38
2014	MD-04	5	32	38	7	11	0	7	19	40	21
2011	MD	7	24	37	21	9	0	2	30	32	203
2011	MD-01	11	19	33	19	18	0	0	37	30	10
2011	MD-02	4	16	43	23	12	0	2	36	20	83
2011	MD-03	7	34	30	15	11	0	4	27	42	46
2011	MD-04	19	30	28	20	3	0	0	23	49	35
2008	MD	6	19	40	21	9	3	3	31	26	169
2008	MD-02	4	16	40	19	12	8	2	34	21	59
2008	MD-03	9	20	42	21	3	0	6	25	30	49
2008	MD-04	11	21	47	6	5	0	11	12	36	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	15	26	27	13	13	1	6	28	43	125
2017	MD-02	13	28	24	12	17	1	5	31	43	55
2017	MD-03	0	36	32	22	6	0	4	29	37	23
2017	MD-04	23	24	21	13	6	0	14	21	54	16
2014	MD	13	19	33	16	15	0	3	32	33	186
2014	MD-02	14	18	31	12	21	0	4	35	33	84
2014	MD-03	12	14	32	26	11	0	6	39	27	38
2014	MD-04	15	5	44	18	11	0	7	31	21	21
2011	MD	12	17	37	21	12	0	1	34	29	203
2011	MD-01	22	0	41	11	26	0	0	37	22	10
2011	MD-02	7	16	38	25	12	0	1	38	24	83
2011	MD-03	13	12	28	25	17	0	4	45	26	46
2011	MD-04	16	33	36	11	3	0	0	15	50	35
2008	MD	7	19	35	17	15	4	3	34	28	171
2008	MD-02	4	19	37	11	20	6	4	34	25	59
2008	MD-03	16	16	30	23	6	6	3	32	35	49
2008	MD-04	0	32	51	12	0	5	0	13	33	16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	19	25	27	15	7	1	7	24	47	125
2017	MD-02	15	31	16	19	10	1	7	32	50	55
2017	MD-03	13	26	30	18	9	0	4	28	41	23
2017	MD-04	30	8	50	5	0	0	7	5	41	16
2014	MD	16	27	28	14	11	2	3	27	44	185
2014	MD-02	17	24	23	19	14	4	0	34	42	84
2014	MD-03	10	20	45	14	11	0	0	25	30	37
2014	MD-04	13	34	18	10	14	0	11	27	54	21
2011	MD	16	25	32	15	9	1	2	25	43	202
2011	MD-02	10	25	32	18	11	1	2	30	37	83
2011	MD-03	12	28	36	6	13	0	4	21	42	46
2011	MD-04	20	20	35	16	6	2	0	23	41	35
2008	MD	12	24	27	20	10	4	3	32	39	169
2008	MD-02	11	20	23	22	13	6	4	39	35	59
2008	MD-03	10	25	26	21	9	6	4	33	38	49
2008	MD-04	27	32	29	7	0	5	0	7	62	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	9	9	36	23	18	0	6	43	19	125
2017	MD-02	7	12	42	15	19	0	6	35	20	55
2017	MD-03	0	8	50	31	12	0	0	42	8	23
2017	MD-04	13	7	39	15	14	0	12	33	23	16
2014	MD	3	16	31	27	19	0	3	48	20	184
2014	MD-02	3	11	37	24	22	1	2	48	14	83
2014	MD-03	2	17	27	40	14	0	0	54	19	38
2014	MD-04	5	19	30	22	14	0	11	40	27	21
2011	MD	7	16	33	29	12	1	2	42	24	203
2011	MD-01	19	22	33	0	26	0	0	26	41	10
2011	MD-02	4	12	37	34	11	1	1	46	16	83
2011	MD-03	7	18	31	30	11	0	2	42	26	46
2011	MD-04	6	27	29	18	15	0	5	34	35	35
2008	MD	6	16	34	27	11	1	4	40	24	167
2008	MD-02	6	15	30	23	19	2	5	45	22	58
2008	MD-03	5	21	39	25	6	0	4	33	27	49
2008	MD-04	7	33	32	8	5	5	11	15	47	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	22	18	29	14	11	1	5	26	43	125
2017	MD-02	20	17	34	14	10	2	3	25	39	55
2017	MD-03	13	30	22	21	10	0	4	32	45	23
2017	MD-04	32	11	30	19	0	0	7	20	47	16
2014	MD	19	24	27	15	13	0	3	29	43	186
2014	MD-02	19	14	26	20	18	0	3	39	34	84
2014	MD-03	12	29	31	14	14	0	0	28	41	38
2014	MD-04	22	24	22	14	11	0	7	26	50	21
2011	MD	16	19	32	22	10	1	1	32	36	202
2011	MD-01	11	22	22	27	18	0	0	45	33	10
2011	MD-02	11	15	32	25	14	1	1	40	27	83
2011	MD-03	16	25	26	27	7	0	0	33	41	46
2011	MD-04	28	20	36	8	6	0	2	14	49	35
2008	MD	15	25	26	17	12	2	4	30	42	169
2008	MD-02	9	25	23	14	19	2	8	37	38	59
2008	MD-03	17	22	34	18	7	0	0	26	40	49
2008	MD-04	37	27	12	9	5	0	11	15	71	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	15	20	27	18	12	2	6	33	38	125
2017	MD-02	9	30	18	22	11	5	4	37	43	55
2017	MD-03	12	9	37	17	18	0	8	38	22	23
2017	MD-04	28	11	40	14	0	0	7	15	42	16
2014	MD	12	16	31	20	16	1	5	38	30	186
2014	MD-02	9	17	30	22	19	0	2	42	26	84
2014	MD-03	13	19	40	8	13	0	8	23	34	38
2014	MD-04	15	9	42	16	11	0	7	29	26	21
2011	MD	9	24	31	22	9	2	2	32	35	202
2011	MD-01	22	8	44	8	18	0	0	26	30	10
2011	MD-02	11	18	31	22	12	3	3	36	31	83
2011	MD-03	2	31	32	27	2	2	2	31	35	45
2011	MD-04	11	37	29	12	10	0	0	23	48	35
2008	MD	9	27	30	18	7	2	7	28	40	170
2008	MD-02	7	21	25	21	14	3	9	40	32	59
2008	MD-03	6	40	29	15	4	3	3	20	49	49
2008	MD-04	21	17	43	9	0	0	10	10	42	16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	21	25	25	12	7	1	8	22	51	125
2017	MD-02	26	23	24	11	7	2	7	20	53	55
2017	MD-03	4	39	18	16	13	0	10	32	48	23
2017	MD-04	17	23	41	6	0	0	13	6	46	16
2014	MD	15	27	29	16	8	3	2	26	44	185
2014	MD-02	12	30	30	15	10	4	0	25	43	83
2014	MD-03	19	16	36	17	6	0	6	24	38	38
2014	MD-04	23	25	29	7	11	0	5	19	51	21

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	35	30	11	14	9	1	1	66	24	124
2017	MD-02	32	32	8	19	8	2	0	65	27	55
2017	MD-03	60	23	6	7	0	0	5	87	7	22
2017	MD-04	19	39	12	16	14	0	0	58	30	16
2014	MD	51	25	8	8	6	1	2	78	14	185
2014	MD-02	52	22	12	7	4	1	1	75	12	84
2014	MD-03	64	10	6	11	6	0	3	77	17	37
2014	MD-04	49	34	7	3	0	0	7	89	4	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	43	31	10	11	5	74	16	124
2017	MD-02	38	40	5	12	5	78	17	55
2017	MD-03	63	25	9	0	3	88	3	23
2017	MD-04	36	34	11	20	0	69	20	15
2014	MD	48	27	8	12	6	75	18	187
2014	MD-02	51	26	5	13	5	77	18	85
2014	MD-03	62	22	6	2	8	84	10	38
2014	MD-04	39	35	20	6	0	74	6	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	35	29	23	4	4	5	1	68	8	123
2017	MD-02	34	20	33	0	5	7	1	59	6	55
2017	MD-03	48	34	18	0	0	0	0	82	0	21
2017	MD-04	42	35	10	0	6	7	0	83	7	16
2014	MD	43	26	20	2	4	4	1	73	6	187
2014	MD-02	45	25	20	3	3	3	0	73	6	85
2014	MD-03	54	19	18	0	5	3	0	76	5	38
2014	MD-04	53	13	24	0	0	10	0	74	0	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	36	37	17	3	5	2	0	75	8	125
2017	MD-02	35	34	16	2	9	5	0	72	11	55
2017	MD-03	45	51	4	0	0	0	0	96	0	23
2017	MD-04	34	40	19	6	0	0	0	74	6	16
2014	MD	41	31	14	6	5	4	0	75	11	187
2014	MD-02	41	35	15	5	4	1	0	76	8	85
2014	MD-03	55	20	11	6	5	3	0	78	11	38
2014	MD-04	46	31	10	6	0	7	0	83	6	21
2011	MD	29	39	16	9	5	2	0	69	14	201
2011	MD-01	37	52	11	0	0	0	0	89	0	10
2011	MD-02	28	42	12	10	4	4	0	73	14	83
2011	MD-03	38	34	21	6	0	0	0	73	6	44
2011	MD-04	14	38	18	18	6	2	2	56	25	35

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	45	33	8	9	4	78	14	125
2017	MD-02	37	36	11	9	6	74	15	55
2017	MD-03	56	37	6	0	0	94	0	23
2017	MD-04	49	23	7	15	6	72	21	16
2014	MD	47	31	9	8	4	78	12	187
2014	MD-02	48	31	9	11	3	78	13	85
2014	MD-03	52	32	8	5	3	84	8	38
2014	MD-04	62	23	13	3	0	84	3	21
2011	MD	38	40	9	8	5	79	13	203
2011	MD-01	37	63	0	0	0	100	0	10
2011	MD-02	40	43	8	8	1	82	10	83
2011	MD-03	44	42	7	5	2	86	7	46
2011	MD-04	29	36	11	10	13	65	24	35
2008	MD	47	34	9	7	3	81	10	171
2008	MD-02	47	33	6	10	3	81	14	59
2008	MD-03	44	34	8	7	6	79	13	49
2008	MD-04	64	24	0	13	0	87	13	16

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	24	24	24	8	15	2	2	50	24	124
2017	MD-02	21	29	26	7	14	2	2	51	22	55
2017	MD-03	26	34	18	13	0	4	6	66	14	22
2017	MD-04	30	23	23	8	16	0	0	53	24	16
2014	MD	32	31	12	9	10	3	3	67	20	187
2014	MD-02	31	30	14	4	12	4	5	67	17	85
2014	MD-03	44	11	9	14	14	3	5	60	31	38
2014	MD-04	29	52	7	12	0	0	0	81	12	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	45	34	12	4	3	1	2	81	7	125
2017	MD-02	50	31	12	6	2	0	0	80	8	55
2017	MD-03	46	38	4	0	0	0	11	95	0	23
2017	MD-04	46	40	14	0	0	0	0	86	0	16
2014	MD	46	32	9	5	2	4	2	83	8	186
2014	MD-02	51	31	9	6	2	1	0	83	9	84
2014	MD-03	57	19	6	3	0	9	6	90	3	38
2014	MD-04	50	31	7	0	6	7	0	87	6	21
2011	MD	43	38	11	5	2	2	0	82	7	203
2011	MD-01	28	64	8	0	0	0	0	92	0	10
2011	MD-02	46	36	8	6	1	2	1	84	7	83
2011	MD-03	42	39	15	2	0	2	0	83	2	46
2011	MD-04	39	41	5	8	6	0	0	80	15	35

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	36	32	16	8	5	2	1	70	14	125
2017	MD-02	32	33	16	11	8	0	0	65	18	55
2017	MD-03	37	53	0	0	0	4	6	100	0	23
2017	MD-04	48	20	18	8	6	0	0	68	14	16
2014	MD	32	37	13	6	7	5	1	73	13	186
2014	MD-02	26	39	13	10	6	6	0	68	17	84
2014	MD-03	45	34	9	3	3	6	0	84	6	38
2014	MD-04	53	28	10	0	9	0	0	81	9	21
2011	MD	29	42	10	9	6	4	1	74	16	203
2011	MD-01	20	61	19	0	0	0	0	81	0	10
2011	MD-02	30	47	6	8	5	4	0	80	14	83
2011	MD-03	36	30	13	9	5	7	0	71	15	46
2011	MD-04	13	44	9	15	12	2	3	61	30	35
2008	MD	35	35	8	11	7	4	0	73	19	171
2008	MD-02	36	31	14	7	8	4	0	70	15	59
2008	MD-03	34	31	4	16	12	3	0	67	29	48
2008	MD-04	47	40	5	5	0	5	0	90	5	16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	26	28	14	12	11	6	3	59	25	125
2017	MD-02	25	22	17	12	13	7	4	53	28	55
2017	MD-03	31	43	11	0	0	15	0	87	0	23
2017	MD-04	36	40	0	13	11	0	0	76	24	16
2014	MD	26	28	20	8	10	5	1	58	20	186
2014	MD-02	19	27	25	10	11	4	3	50	23	84
2014	MD-03	33	24	24	8	3	9	0	63	12	38
2014	MD-04	41	22	21	0	9	7	0	68	10	21
2011	MD	21	39	19	12	3	5	1	64	16	203
2011	MD-01	19	53	11	0	0	17	0	87	0	10
2011	MD-02	18	35	25	12	4	6	0	56	17	83
2011	MD-03	20	41	17	18	0	2	2	64	19	46
2011	MD-04	19	41	11	11	9	5	3	66	22	35

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	21	21	20	12	12	11	2	49	28	124
2017	MD-02	22	19	21	9	13	14	2	49	26	54
2017	MD-03	18	30	18	22	0	10	4	55	25	23
2017	MD-04	19	26	23	22	6	5	0	47	29	16
2014	MD	22	22	16	15	13	11	1	50	32	186
2014	MD-02	14	17	22	12	16	18	0	39	34	84
2014	MD-03	22	16	13	16	16	12	5	46	39	38
2014	MD-04	41	26	12	16	6	0	0	67	21	21
2011	MD	14	20	22	12	12	16	5	43	30	202
2011	MD-01	9	39	22	22	0	8	0	52	24	10
2011	MD-02	15	18	24	6	10	22	5	46	22	83
2011	MD-03	14	16	27	14	9	18	2	38	29	45
2011	MD-04	5	27	16	12	21	7	12	39	41	35

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	23	44	8	23	2	0	68	25	125
2017	MD-02	21	48	7	22	3	0	68	25	55
2017	MD-03	37	46	0	16	0	0	84	16	23
2017	MD-04	19	35	7	39	0	0	54	39	16
2014	MD	24	52	4	13	7	0	76	20	187
2014	MD-02	31	46	3	14	6	0	77	20	85
2014	MD-03	22	55	3	14	6	0	77	20	38
2014	MD-04	25	65	7	3	0	0	90	3	21
2011	MD	26	49	5	15	5	0	75	20	202
2011	MD-01	48	33	0	19	0	0	81	19	10
2011	MD-02	30	43	4	19	4	0	73	23	83
2011	MD-03	24	58	5	9	2	2	84	11	46
2011	MD-04	18	57	3	19	4	0	75	23	34
2008	MD	31	48	3	14	4	0	79	18	172
2008	MD-02	31	50	1	17	1	0	81	18	59
2008	MD-03	33	57	0	8	1	0	91	9	49
2008	MD-04	5	76	0	14	5	0	81	19	16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	38	23	8	19	12	1	61	31	124
2017	MD-02	37	20	5	20	15	2	58	36	55
2017	MD-03	39	24	8	15	14	0	63	29	23
2017	MD-04	36	23	10	18	13	0	59	31	16
2014	MD	33	31	10	15	11	0	64	26	187
2014	MD-02	33	27	8	17	14	0	60	31	85
2014	MD-03	48	35	4	5	9	0	82	14	38
2014	MD-04	26	51	13	7	3	0	77	10	21
2011	MD	36	40	7	10	7	1	76	17	202
2011	MD-01	51	49	0	0	0	0	100	0	10
2011	MD-02	38	34	9	7	13	0	71	20	83
2011	MD-03	44	41	5	9	2	0	85	11	46
2011	MD-04	17	50	8	15	6	3	70	22	35

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	40	34	11	11	3	0	1	75	14	124
2017	MD-02	36	34	12	14	2	0	2	72	17	54
2017	MD-03	29	62	6	3	0	0	0	90	3	23
2017	MD-04	53	34	0	8	5	0	0	87	13	16
2014	MD	47	31	13	7	2	0	0	78	9	187
2014	MD-02	50	27	9	10	3	1	0	78	13	85
2014	MD-03	52	40	5	3	0	0	0	92	3	38
2014	MD-04	69	9	22	0	0	0	0	78	0	21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	60	26	6	6	1	0	1	87	7	125
2017	MD-02	70	20	4	2	1	0	3	93	3	55
2017	MD-03	52	39	9	0	0	0	0	91	0	23
2017	MD-04	51	25	0	17	7	0	0	75	25	16
2014	MD	69	26	1	3	1	1	1	95	3	187
2014	MD-02	74	21	1	3	0	1	0	96	3	85
2014	MD-03	72	19	0	6	0	0	3	94	6	38
2014	MD-04	70	23	7	0	0	0	0	93	0	21
2011	MD	67	22	3	3	1	1	2	92	4	203
2011	MD-01	70	19	0	0	0	11	0	100	0	10
2011	MD-02	76	13	6	1	1	0	1	91	2	83
2011	MD-03	62	22	2	9	2	0	2	86	12	46
2011	MD-04	60	33	0	0	0	2	5	100	0	35
2008	MD	67	23	4	3	2	2	0	91	5	172
2008	MD-02	76	16	2	0	1	4	0	96	1	59
2008	MD-03	67	21	7	5	0	0	0	88	5	49
2008	MD-04	78	5	9	4	5	0	0	82	9	16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	65	22	7	5	1	1	88	6	125
2017	MD-02	74	13	6	5	2	0	87	7	55
2017	MD-03	49	36	0	9	0	6	90	10	23
2017	MD-04	67	21	12	0	0	0	88	0	16
2014	MD	74	17	4	3	1	1	91	4	187
2014	MD-02	76	17	1	3	3	0	93	6	85
2014	MD-03	75	12	6	5	0	3	89	5	38
2014	MD-04	72	14	11	3	0	0	86	3	21
2011	MD	72	16	4	4	3	2	90	7	202
2011	MD-01	81	8	0	11	0	0	89	11	10
2011	MD-02	78	12	4	0	5	1	91	5	82
2011	MD-03	69	18	4	7	2	0	87	9	46
2011	MD-04	66	19	3	6	0	5	90	7	35
2008	MD	67	20	5	7	2	0	87	8	172
2008	MD-02	70	19	5	6	1	0	89	7	59
2008	MD-03	71	19	2	6	1	0	90	8	49
2008	MD-04	81	5	15	0	0	0	85	0	16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	70	10	9	6	1	1	4	84	7	125
2017	MD-02	72	9	5	10	0	2	2	85	10	55
2017	MD-03	67	7	10	6	0	0	10	82	7	23
2017	MD-04	77	0	7	0	0	0	16	92	0	16
2014	MD	77	13	3	2	3	0	2	92	5	187
2014	MD-02	72	15	6	5	2	0	0	87	7	85
2014	MD-03	85	7	0	0	3	0	6	97	3	38
2014	MD-04	77	12	7	0	0	0	4	93	0	21
2011	MD	66	19	6	3	2	0	5	89	4	202
2011	MD-01	89	0	0	11	0	0	0	89	11	10
2011	MD-02	71	13	4	1	4	0	7	90	5	83
2011	MD-03	56	24	16	5	0	0	0	80	5	46
2011	MD-04	56	25	5	3	0	0	10	91	3	34
2008	MD	73	9	4	4	6	0	4	85	11	171
2008	MD-02	74	7	4	5	4	0	4	85	10	59
2008	MD-03	73	11	3	8	4	0	1	85	11	49
2008	MD-04	86	10	0	0	0	0	4	100	0	16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	73	16	6	1	2	2	91	3	125
2017	MD-02	80	11	5	2	2	0	91	4	55
2017	MD-03	68	19	3	0	0	10	97	0	23
2017	MD-04	71	24	0	0	0	5	100	0	16
2014	MD	82	10	2	0	2	3	96	2	187
2014	MD-02	83	12	2	0	0	3	98	0	85
2014	MD-03	85	7	0	0	3	6	97	3	38
2014	MD-04	87	3	7	0	0	3	93	0	21
2011	MD	74	13	4	2	0	7	94	2	202
2011	MD-01	89	11	0	0	0	0	100	0	10
2011	MD-02	74	12	5	0	0	9	95	0	82
2011	MD-03	76	13	2	7	0	2	91	7	46
2011	MD-04	58	22	6	0	0	13	93	0	35
2008	MD	82	7	3	1	4	3	92	5	172
2008	MD-02	87	3	3	0	2	4	94	2	59
2008	MD-03	81	11	0	2	1	4	96	4	49
2008	MD-04	91	5	5	0	0	0	95	0	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	61	18	9	5	0	2	4	84	6	125
2017	MD-02	69	11	11	7	0	0	2	82	7	55
2017	MD-03	47	32	8	3	0	0	10	88	3	23
2017	MD-04	54	15	11	7	0	0	12	79	8	16
2014	MD	67	16	8	2	3	2	2	86	5	187
2014	MD-02	70	14	7	2	4	1	1	86	6	85
2014	MD-03	74	12	5	0	3	0	6	92	3	38
2014	MD-04	53	22	18	3	0	0	3	78	3	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	62	13	14	3	1	4	2	81	5	125
2017	MD-02	65	10	13	5	0	5	2	81	5	55
2017	MD-03	72	12	8	3	0	0	6	89	3	23
2017	MD-04	71	17	7	0	0	0	5	93	0	16
2014	MD	66	19	7	1	1	4	1	90	2	187
2014	MD-02	65	21	7	0	0	6	0	92	0	85
2014	MD-03	71	10	10	0	0	6	3	89	0	38
2014	MD-04	72	18	7	0	3	0	0	90	3	21
2011	MD	65	17	7	2	0	0	8	90	3	203
2011	MD-01	81	0	11	0	0	0	8	88	0	10
2011	MD-02	62	18	6	2	1	0	10	89	4	83
2011	MD-03	58	24	11	2	0	0	5	86	2	46
2011	MD-04	73	13	3	0	0	2	8	96	0	35
2008	MD	70	15	6	1	1	1	6	92	2	172
2008	MD-02	79	10	3	0	1	0	7	95	1	59
2008	MD-03	65	18	9	1	1	0	6	88	3	49
2008	MD-04	69	19	4	0	0	0	9	96	0	16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MD	22	78	125
2017	MD-02	20	80	55
2017	MD-03	0	100	23
2014	MD	19	81	187
2014	MD-02	19	81	85
2014	MD-04	20	80	21

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	MD	51	28
2017	MD-02	44	13
2014	MD	61	35
2014	MD-02	73	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	MD	58	28
2017	MD-02	43	13
2014	MD	34	35

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	MD	21	35

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	MD	0	35
2014	MD-02	0	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	MD	18	28

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	MD-02	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	MD	42	28
2017	MD-02	38	13
2014	MD	45	35
2014	MD-02	55	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	MD	47	28
2017	MD-02	37	13
2014	MD	27	35
2014	MD-02	35	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	MD	38	28
2014	MD	49	35
2014	MD-02	55	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	MD	44	28
2017	MD-02	46	13
2014	MD	34	35
2014	MD-02	33	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	MD	22	28
2014	MD	27	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	MD	70	28
2017	MD-02	77	13
2014	MD	57	35
2014	MD-02	47	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	MD	45	28
2014	MD	37	35
2014	MD-02	32	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	MD-02	13
2014	MD	35
2014	MD-02	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	MD	0	28
2017	MD-02	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	MD	18	28
2014	MD-02	0	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	MD	43	28
2017	MD-02	45	13
2014	MD	24	35

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	MD	34	28
2017	MD-02	35	13
2014	MD	13	35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	MD	21	28
2014	MD	15	35

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	MD	46	28
2017	MD-02	47	13
2014	MD	63	35
2014	MD-02	62	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	MD	25	28
2014	MD	25	35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	MD	0	28
2017	MD-02	0	13
2014	MD	14	35
2014	MD-02	0	15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	MD	23	28
2014	MD	18	35

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	MD-02	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	MD	17	28
2014	MD-02	0	15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	MD-02	0	15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	MD	20	28
2014	MD	24	35
2014	MD-02	31	15

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	MD	14	33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11
2014	MD-02	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	MD	0	25
2017	MD-02	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	MD-02	0	11
2014	MD-02	0	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	MD	33	25
2014	MD	27	33
2014	MD-02	34	15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	MD	24	33
2014	MD-02	35	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	MD	30	25
2014	MD	52	33
2014	MD-02	47	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	MD	0	25
2017	MD-02	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	MD	55	25
2017	MD-02	61	11
2014	MD	43	33
2014	MD-02	47	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	MD	0	25
2017	MD-02	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	MD	17	25
2014	MD	17	33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MD	100	0	28
2017	MD-02	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	12	21	12	11	10	28	7	50	32	125
2017	MD-02	6	14	11	11	9	41	8	38	40	55
2017	MD-03	15	28	9	3	0	31	15	78	6	23
2017	MD-04	24	22	6	19	19	0	10	51	42	16
2014	MD	17	20	20	12	5	20	6	50	23	186
2014	MD-02	20	8	23	12	8	26	3	40	28	84
2014	MD-03	20	16	10	12	2	20	20	60	23	38
2014	MD-04	23	41	27	3	6	0	0	64	9	21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	34	25	15	9	6	10	1	66	17	123
2017	MD-02	32	25	16	9	4	14	0	66	15	54
2017	MD-03	32	35	17	3	0	10	4	77	4	23
2017	MD-04	31	28	19	13	8	0	0	60	21	15
2014	MD	28	23	22	10	5	12	1	58	17	186
2014	MD-02	25	22	22	10	5	15	1	56	18	84
2014	MD-03	37	17	17	12	2	13	3	64	16	38
2014	MD-04	32	27	33	3	6	0	0	58	9	21
2011	MD	30	34	17	6	6	7	0	69	12	203
2011	MD-01	36	33	11	11	0	9	0	76	12	10
2011	MD-02	26	33	26	0	3	12	0	67	3	83
2011	MD-03	41	34	11	9	2	2	0	77	12	46
2011	MD-04	23	34	11	10	17	5	0	60	28	35

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MD	6	94	123
2017	MD-03	0	100	23
2014	MD	6	94	185
2014	MD-04	0	100	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	17	9	25	3	4	31	10	45	12	125
2017	MD-02	11	4	26	1	0	47	11	35	3	55
2017	MD-03	15	18	13	0	0	30	24	71	0	23
2017	MD-04	27	11	26	14	0	10	12	49	18	16
2014	MD	21	18	22	3	2	26	8	59	7	187
2014	MD-02	20	10	22	3	1	37	7	54	7	85
2014	MD-03	22	17	15	3	2	19	22	65	9	38
2014	MD-04	37	37	21	6	0	0	0	73	6	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	37	22	19	4	2	14	2	70	7	124
2017	MD-02	33	22	21	1	0	21	1	71	2	55
2017	MD-03	38	29	19	0	0	6	8	78	0	22
2017	MD-04	40	36	7	6	0	11	0	85	7	16
2014	MD	31	27	19	3	2	16	2	70	6	186
2014	MD-02	31	20	19	2	3	23	3	68	6	84
2014	MD-03	43	23	18	2	0	8	6	77	3	38
2014	MD-04	32	37	19	6	0	7	0	73	6	21
2011	MD	36	34	16	5	2	7	0	76	7	201
2011	MD-01	28	63	0	0	0	9	0	100	0	10
2011	MD-02	37	28	18	1	1	14	0	76	3	82
2011	MD-03	42	35	13	7	0	2	0	79	7	45
2011	MD-04	28	41	17	8	3	2	0	71	12	35

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MD	14	86	124
2017	MD-02	14	86	55
2014	MD	19	81	186
2014	MD-02	22	78	84
2014	MD-03	13	87	38

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MD	73	27	18
2014	MD	83	17	34
2014	MD-02	79	21	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	46	49	0	5	0	95	5	13
2014	MD	54	32	8	3	3	88	12	28
2014	MD-02	58	30	0	7	5	92	8	14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	31	46	11	6	4	1	2	79	11	125
2017	MD-02	25	50	12	9	4	0	0	75	13	55
2017	MD-03	25	49	15	0	0	6	6	83	0	23
2017	MD-04	46	40	0	0	7	0	7	92	8	16
2014	MD	19	56	9	7	3	2	4	81	10	186
2014	MD-02	18	58	6	11	2	4	1	80	14	84
2014	MD-03	17	53	14	6	6	2	2	73	12	38
2014	MD-04	37	42	7	3	0	0	11	89	4	21
2011	MD	16	56	15	5	3	1	5	76	8	203
2011	MD-01	29	52	0	19	0	0	0	81	19	10
2011	MD-02	16	51	20	6	5	1	1	68	12	83
2011	MD-03	15	76	4	0	2	0	2	94	2	46
2011	MD-04	12	52	19	5	0	0	13	73	6	35
2008	MD	21	47	9	10	4	2	7	75	15	171
2008	MD-02	11	55	10	16	6	0	2	67	22	59
2008	MD-03	32	49	7	6	0	3	4	87	6	49
2008	MD-04	50	26	13	0	0	0	10	85	0	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	9	20	25	6	11	21	9	41	24	124
2017	MD-02	6	17	23	4	12	27	10	37	26	55
2017	MD-03	6	23	33	0	0	27	11	47	0	23
2017	MD-04	25	12	23	7	20	5	7	43	31	15
2014	MD	10	26	28	9	3	16	8	48	15	186
2014	MD-02	11	21	29	8	6	19	6	43	18	84
2014	MD-03	6	21	18	8	3	22	22	47	20	38
2014	MD-04	18	37	45	0	0	0	0	55	0	21
2011	MD	4	21	24	13	8	20	10	35	30	202
2011	MD-02	6	10	25	17	5	27	10	25	35	83
2011	MD-03	5	28	25	7	13	11	11	42	25	46
2011	MD-04	2	27	21	10	6	23	9	44	24	35

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	37	21	15	10	5	10	2	67	17	125
2017	MD-02	34	19	19	6	5	15	2	63	14	55
2017	MD-03	43	27	9	6	0	15	0	83	7	23
2017	MD-04	46	15	0	26	6	0	7	65	35	16
2014	MD	27	31	18	4	2	12	7	71	7	186
2014	MD-02	28	29	16	5	1	19	3	72	8	84
2014	MD-03	35	21	22	2	3	10	8	67	6	38
2014	MD-04	42	29	13	0	0	0	16	84	0	21
2011	MD	31	33	11	8	2	7	6	74	13	203
2011	MD-01	29	60	11	0	0	0	0	89	0	10
2011	MD-02	36	30	11	5	1	15	3	80	7	83
2011	MD-03	37	32	14	13	0	2	2	72	14	46
2011	MD-04	15	45	8	11	3	2	16	73	18	35
2008	MD	32	34	8	8	2	10	7	79	11	172
2008	MD-02	31	42	6	6	0	13	2	87	7	59
2008	MD-03	40	23	10	13	4	9	2	71	19	49
2008	MD-04	45	21	9	11	5	0	10	73	18	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	30	26	12	11	5	14	2	67	19	125
2017	MD-02	29	25	15	8	2	20	2	69	12	55
2017	MD-03	30	35	16	3	0	15	0	77	4	23
2017	MD-04	39	15	0	26	13	0	7	58	42	16
2014	MD	25	30	17	7	1	15	6	69	10	185
2014	MD-02	28	29	14	7	1	19	1	71	11	84
2014	MD-03	28	22	22	7	0	13	8	63	9	38
2014	MD-04	33	36	7	0	0	7	17	91	0	20
2011	MD	23	35	16	7	4	9	6	68	13	201
2011	MD-01	29	52	19	0	0	0	0	81	0	10
2011	MD-02	25	28	16	6	3	19	3	68	11	81
2011	MD-03	29	40	16	9	2	2	2	72	12	46
2011	MD-04	12	45	8	12	5	2	15	70	21	35
2008	MD	41	25	10	9	2	6	6	75	13	172
2008	MD-02	46	31	5	8	1	8	1	85	10	59
2008	MD-03	46	20	9	15	4	6	0	71	20	49
2008	MD-04	37	26	22	0	5	0	10	71	5	16

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	49	25	11	3	8	3	77	12	125
2017	MD-02	50	24	12	1	7	6	79	9	55
2017	MD-03	55	35	7	0	3	0	90	3	23
2017	MD-04	44	22	22	6	6	0	66	13	16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	45	23	19	5	6	2	69	12	125
2017	MD-02	48	22	17	7	6	0	70	13	55
2017	MD-03	48	18	21	3	0	10	73	3	23
2017	MD-04	44	22	22	6	6	0	66	13	16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	32	31	14	12	7	2	2	66	20	124
2017	MD-02	30	34	12	16	5	2	2	66	22	54
2017	MD-03	35	43	14	0	0	4	4	85	0	23
2017	MD-04	29	45	0	12	14	0	0	74	26	16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	19	39	16	14	11	1	58	25	125
2017	MD-02	18	37	14	15	16	0	55	31	55
2017	MD-03	22	48	20	6	0	4	74	6	23
2017	MD-04	29	40	7	13	11	0	69	24	16

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	23	27	15	16	15	1	3	52	33	125
2017	MD-02	24	32	18	11	9	2	4	60	21	55
2017	MD-03	21	20	23	17	18	0	0	41	35	23
2017	MD-04	19	41	13	15	12	0	0	60	27	16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	26	27	23	11	11	2	54	23	125
2017	MD-02	21	23	26	13	12	5	46	26	55
2017	MD-03	12	41	25	14	8	0	53	22	23
2017	MD-04	21	17	31	12	19	0	38	31	16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	27	36	20	5	6	5	67	12	125
2017	MD-02	17	41	20	8	7	6	62	16	55
2017	MD-03	34	28	13	11	4	9	69	17	23
2017	MD-04	38	20	37	0	0	6	61	0	16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	19	21	23	13	19	1	3	42	34	125
2017	MD-02	12	24	20	20	18	0	5	38	40	55
2017	MD-03	25	27	19	6	19	0	4	55	25	23
2017	MD-04	14	17	37	0	32	0	0	31	32	16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	38	27	13	5	6	10	73	12	125
2017	MD-02	37	22	13	5	9	14	68	16	55
2017	MD-03	37	31	6	13	0	13	78	15	23
2017	MD-04	14	44	32	0	0	10	65	0	16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	36	36	21	1	6	1	72	7	125
2017	MD-02	29	32	27	0	10	2	63	10	55
2017	MD-03	38	45	17	0	0	0	83	0	23
2017	MD-04	20	49	19	5	7	0	69	12	16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	28	25	23	12	11	1	54	23	125
2017	MD-02	16	22	28	14	16	3	40	31	55
2017	MD-03	31	41	18	10	0	0	72	10	23
2017	MD-04	29	20	21	18	12	0	49	30	16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	23	33	19	12	11	2	57	23	125
2017	MD-02	17	29	22	10	19	4	48	30	55
2017	MD-03	23	38	30	9	0	0	61	9	23
2017	MD-04	20	46	18	10	6	0	66	16	16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	31	34	18	5	9	2	67	14	125
2017	MD-02	25	34	13	9	14	5	62	24	55
2017	MD-03	45	43	12	0	0	0	88	0	23
2017	MD-04	34	38	21	0	6	0	72	6	16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	35	28	17	8	6	1	5	67	15	125
2017	MD-02	25	31	15	13	9	1	5	60	24	55
2017	MD-03	32	41	9	3	6	0	10	81	10	23
2017	MD-04	29	25	46	0	0	0	0	54	0	16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	45	23	15	10	5	2	69	16	124
2017	MD-02	34	25	15	13	8	5	63	22	55
2017	MD-03	49	23	11	11	6	0	72	17	23
2017	MD-04	65	17	12	5	0	0	83	5	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	67	10	8	5	2	2	6	84	7	125
2017	MD-02	65	14	3	4	0	5	10	93	4	55
2017	MD-03	89	6	0	0	0	0	6	100	0	23
2017	MD-04	67	7	7	19	0	0	0	74	19	16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	52	34	8	2	2	1	2	88	4	125
2017	MD-02	55	35	6	0	2	0	2	92	2	55
2017	MD-03	49	46	0	0	0	0	6	100	0	23
2017	MD-04	42	34	13	6	5	0	0	76	11	16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	64	16	8	4	5	2	82	10	125
2017	MD-02	69	13	3	8	4	3	84	12	55
2017	MD-03	74	15	11	0	0	0	89	0	23
2017	MD-04	56	23	14	6	0	0	80	6	16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	52	11	6	3	1	26	86	5	125
2017	MD-02	48	7	5	3	0	38	88	4	55
2017	MD-03	55	24	0	6	0	15	93	7	23
2017	MD-04	64	9	13	0	0	13	85	0	16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	57	19	8	3	2	11	86	5	125
2017	MD-02	56	23	2	2	0	17	96	2	55
2017	MD-03	60	25	9	0	0	6	91	0	23
2017	MD-04	49	0	23	10	5	13	57	16	16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	72	15	3	2	1	1	6	93	3	125
2017	MD-02	72	15	1	2	1	0	9	95	3	55
2017	MD-03	78	11	6	0	0	6	0	94	0	23
2017	MD-04	61	25	7	0	0	0	7	93	0	16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	66	18	6	4	1	5	88	5	125
2017	MD-02	61	16	10	7	0	7	82	7	55
2017	MD-03	66	23	6	0	0	6	94	0	23
2017	MD-04	76	17	0	7	0	0	93	7	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	18	31	34	12	5	1	49	17	124
2017	MD-02	18	29	31	17	4	0	47	21	54
2017	MD-03	12	30	57	0	0	0	43	0	23
2017	MD-04	7	23	36	18	10	7	32	29	16

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	8	15	34	28	15	42	23	124
2017	MD-02	8	21	36	27	9	36	28	54
2017	MD-03	0	13	34	44	9	53	13	23
2017	MD-04	14	19	40	6	21	27	33	16

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	26	29	10	16	14	3	2	28	72	125
2017	MD-02	35	33	4	18	4	5	2	37	63	55
2017	MD-03	31	26	6	15	19	3	0	32	68	23
2017	MD-04	19	32	23	0	27	0	0	19	81	16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	MD	22	82
2017	MD-02	16	31
2017	MD-03	43	13
2017	MD-04	27	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	MD	32	82
2017	MD-02	30	31
2017	MD-03	41	13
2017	MD-04	12	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	MD	12	82
2017	MD-02	3	31
2017	MD-03	17	13
2017	MD-04	30	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	MD	42	82
2017	MD-02	24	31
2017	MD-03	27	13
2017	MD-04	43	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	MD	10	82
2017	MD-02	12	31
2017	MD-03	10	13
2017	MD-04	15	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	MD	44	82
2017	MD-02	53	31
2017	MD-03	35	13
2017	MD-04	39	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	MD	11	39	23	7	3	17	84
2017	MD-02	15	45	18	7	3	12	32
2017	MD-03	8	40	32	5	0	15	15
2017	MD-04	0	33	23	9	12	23	13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	6	29	7	22	22	4	10	41	51	85
2017	MD-02	8	30	3	25	20	0	15	44	53	32
2017	MD-03	6	19	0	18	34	0	24	32	68	15
2017	MD-04	0	33	16	40	6	0	5	35	49	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MD	7	12	8	16	44	5	9	22	69	85
2017	MD-02	11	9	3	22	41	3	11	23	74	32
2017	MD-03	6	14	0	9	47	0	24	26	74	15
2017	MD-04	0	10	20	21	49	0	0	10	70	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - MD

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.