2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 46 8 8 3 0 0 80 12 2617
2017 IS-02 29 45 11 8 7 0 0 74 15 215
2017 IS-03 31 47 10 8 3 0 0 78 12 578
2017 IS-04 34 47 8 8 3 0 0 81 12 840
2017 IS-05 33 47 8 8 3 1 0 81 11 595
2017 IS-06 41 42 5 9 3 0 0 84 12 330
2014 IS 28 45 11 10 5 0 0 74 16 2699
2014 IS-01 41 50 0 9 0 0 0 91 9 10
2014 IS-02 28 44 12 8 7 0 0 72 15 237
2014 IS-03 26 47 11 9 7 0 0 73 16 584
2014 IS-04 27 43 12 12 5 0 0 70 18 835
2014 IS-05 32 44 10 10 4 0 0 76 14 622
2014 IS-06 32 47 9 9 3 0 0 79 13 360
2011 IS 32 42 11 9 5 0 0 74 14 3184
2011 IS-01 28 45 16 6 5 0 0 73 11 46
2011 IS-02 27 42 14 10 6 0 0 69 17 322
2011 IS-03 34 41 11 9 6 0 0 74 15 757
2011 IS-04 31 42 11 11 5 0 0 73 16 1005
2011 IS-05 33 43 12 8 5 0 0 75 13 645
2011 IS-06 35 45 8 8 4 0 0 80 12 382
2008 IS 33 43 11 8 5 0 0 76 13 2678
2008 IS-01 23 63 8 0 6 0 0 86 6 30
2008 IS-02 32 37 14 10 7 0 0 70 17 288
2008 IS-03 34 39 11 10 5 0 0 74 15 667
2008 IS-04 33 44 11 8 3 0 0 77 12 808
2008 IS-05 34 45 9 7 6 0 0 79 12 549
2008 IS-06 34 46 11 6 3 0 0 80 9 286

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 40 12 10 6 0 0 73 16 2614
2017 IS-02 31 41 15 5 8 1 0 73 12 215
2017 IS-03 30 41 12 13 4 0 0 71 17 576
2017 IS-04 31 40 11 10 7 0 0 71 17 841
2017 IS-05 35 38 11 9 6 1 0 73 15 594
2017 IS-06 40 37 9 8 6 0 0 77 14 330

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 38 9 4 2 0 0 85 6 2613
2017 IS-02 43 39 9 5 3 0 0 83 8 214
2017 IS-03 45 39 10 5 1 0 0 84 6 578
2017 IS-04 47 38 10 3 2 0 0 85 5 839
2017 IS-05 46 40 9 4 1 0 0 86 5 595
2017 IS-06 55 33 6 4 1 0 0 89 5 328
2014 IS 53 32 10 4 2 0 0 85 5 2695
2014 IS-01 83 7 9 0 0 0 0 91 0 10
2014 IS-02 49 35 12 2 2 0 0 84 4 237
2014 IS-03 52 33 9 4 2 0 0 85 6 584
2014 IS-04 52 33 10 4 2 0 0 85 6 832
2014 IS-05 54 31 10 3 2 0 0 85 5 621
2014 IS-06 59 28 9 4 1 0 0 87 4 360
2011 IS 50 35 9 4 2 0 0 85 6 3185
2011 IS-01 45 44 2 7 2 0 0 89 9 46
2011 IS-02 45 38 8 6 3 0 0 83 9 322
2011 IS-03 50 36 8 4 2 0 0 86 6 757
2011 IS-04 49 35 10 5 1 0 0 84 6 1005
2011 IS-05 53 33 9 3 1 0 0 86 5 645
2011 IS-06 54 33 10 1 1 0 0 88 2 383

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 41 9 6 3 0 0 82 9 2610
2017 IS-02 45 35 8 8 5 0 0 79 12 214
2017 IS-03 39 41 11 7 2 0 0 80 9 576
2017 IS-04 39 42 10 6 3 0 0 81 9 838
2017 IS-05 39 45 8 6 3 0 0 84 8 595
2017 IS-06 47 38 8 5 3 0 0 85 8 328
2014 IS 38 40 11 7 4 0 0 78 11 2699
2014 IS-01 72 18 0 9 0 0 0 91 9 10
2014 IS-02 37 41 10 6 6 0 0 78 12 237
2014 IS-03 37 42 10 8 4 0 0 79 12 584
2014 IS-04 36 41 11 8 3 0 0 77 12 835
2014 IS-05 39 40 11 6 4 0 0 79 10 622
2014 IS-06 43 37 12 6 3 0 0 79 9 360
2011 IS 40 43 8 6 3 0 0 82 10 3188
2011 IS-01 38 46 8 5 2 0 0 85 7 46
2011 IS-02 33 46 9 6 5 1 0 80 11 322
2011 IS-03 41 40 8 6 4 0 0 81 11 757
2011 IS-04 38 44 8 6 3 0 0 83 9 1006
2011 IS-05 42 41 8 6 3 0 0 83 9 647
2011 IS-06 41 42 8 6 3 0 0 83 9 383
2008 IS 40 43 8 7 2 0 0 83 9 2684
2008 IS-01 39 48 9 4 0 0 0 87 4 30
2008 IS-02 36 39 10 12 3 0 0 75 15 289
2008 IS-03 42 40 9 7 3 0 0 82 10 669
2008 IS-04 40 44 7 7 2 0 0 84 9 810
2008 IS-05 40 44 7 6 3 0 0 84 9 551
2008 IS-06 43 42 8 5 2 0 0 85 7 284

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 35 15 8 5 1 0 71 13 2615
2017 IS-02 43 33 13 5 5 1 0 77 10 215
2017 IS-03 35 37 15 8 3 1 0 74 11 579
2017 IS-04 33 35 17 9 5 0 0 69 14 840
2017 IS-05 34 35 16 9 4 1 0 70 14 593
2017 IS-06 42 28 14 10 6 0 0 70 16 329
2014 IS 29 38 16 11 5 1 0 68 17 2700
2014 IS-01 59 32 9 0 0 0 0 91 0 10
2014 IS-02 36 38 14 5 7 0 0 74 12 237
2014 IS-03 32 39 12 10 5 1 0 73 15 583
2014 IS-04 26 36 19 13 6 1 0 62 18 835
2014 IS-05 26 41 16 12 5 1 0 68 16 622
2014 IS-06 31 37 13 13 6 0 0 68 19 361
2011 IS 30 37 17 9 6 1 0 68 15 3181
2011 IS-01 48 30 15 0 7 0 0 78 7 46
2011 IS-02 35 36 15 6 6 1 0 72 13 319
2011 IS-03 30 37 17 9 7 1 0 67 15 755
2011 IS-04 28 37 18 10 6 1 0 65 16 1005
2011 IS-05 30 40 18 8 4 1 0 70 12 647
2011 IS-06 33 36 13 10 7 0 0 70 17 382

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 39 13 9 4 1 0 73 13 2621
2017 IS-02 38 41 12 6 3 0 0 78 9 215
2017 IS-03 35 38 14 9 3 1 0 74 12 579
2017 IS-04 32 40 13 10 5 1 0 72 15 842
2017 IS-05 32 41 13 10 4 1 0 74 14 595
2017 IS-06 43 31 11 10 4 0 0 74 15 331
2014 IS 29 39 15 10 5 0 0 69 16 2700
2014 IS-01 66 17 17 0 0 0 0 83 0 10
2014 IS-02 36 37 15 5 6 0 0 73 12 236
2014 IS-03 32 39 14 9 6 0 0 71 14 584
2014 IS-04 26 39 17 12 6 1 0 65 18 835
2014 IS-05 27 42 15 11 4 1 0 70 15 622
2014 IS-06 32 39 13 11 4 0 0 71 16 361
2011 IS 30 40 14 10 5 0 0 71 15 3178
2011 IS-01 44 32 15 2 7 0 0 76 9 46
2011 IS-02 30 41 12 10 6 1 0 72 16 319
2011 IS-03 29 40 14 10 6 0 0 70 16 754
2011 IS-04 29 38 17 10 5 0 0 68 15 1004
2011 IS-05 30 45 12 10 4 0 0 75 14 648
2011 IS-06 32 40 11 11 6 0 0 73 16 380
2008 IS 30 40 14 11 5 0 0 70 16 2683
2008 IS-01 39 41 14 3 3 0 0 80 6 30
2008 IS-02 32 36 15 10 6 0 0 69 16 289
2008 IS-03 32 40 13 10 4 1 0 72 14 665
2008 IS-04 29 41 13 13 4 0 0 71 17 812
2008 IS-05 31 40 13 9 6 1 0 72 15 550
2008 IS-06 25 41 17 11 6 0 0 66 17 286

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 32 28 15 12 8 4 0 63 21 2617
2017 IS-02 36 23 17 9 12 3 0 61 22 215
2017 IS-03 32 27 17 12 6 5 0 62 19 579
2017 IS-04 30 29 15 13 9 4 0 61 23 842
2017 IS-05 30 32 15 11 8 3 0 64 20 592
2017 IS-06 41 26 12 9 9 2 0 69 19 331
2014 IS 29 26 17 14 10 4 0 58 25 2699
2014 IS-01 68 15 0 9 0 8 0 90 10 10
2014 IS-02 34 20 19 9 10 8 1 58 21 236
2014 IS-03 31 25 16 14 9 4 0 59 24 584
2014 IS-04 27 27 17 15 10 4 0 57 26 834
2014 IS-05 29 28 19 13 9 3 0 58 22 622
2014 IS-06 27 28 16 17 10 3 0 56 27 361
2011 IS 30 27 16 13 10 4 0 59 24 3183
2011 IS-01 33 28 17 7 11 4 0 63 19 46
2011 IS-02 31 22 17 15 11 4 0 55 28 321
2011 IS-03 29 27 16 13 12 3 0 58 26 758
2011 IS-04 29 26 18 15 9 4 0 57 25 1004
2011 IS-05 30 30 16 12 7 4 0 63 20 646
2011 IS-06 30 29 15 12 10 4 0 61 23 381
2008 IS 25 28 17 15 9 4 0 56 26 2685
2008 IS-01 23 10 33 22 6 6 0 35 29 30
2008 IS-02 24 25 18 17 12 4 1 51 30 289
2008 IS-03 25 29 18 15 9 5 1 56 25 666
2008 IS-04 26 29 18 15 8 4 0 57 24 811
2008 IS-05 27 31 14 16 7 5 0 61 24 552
2008 IS-06 23 26 22 15 9 4 0 52 25 286
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 49 29 10 6 3 2 0 81 9 2619
2017 IS-02 56 27 7 5 2 2 0 85 7 215
2017 IS-03 51 29 9 6 3 2 1 83 8 578
2017 IS-04 46 31 10 7 3 3 0 79 10 842
2017 IS-05 48 30 10 7 3 2 1 80 10 595
2017 IS-06 53 27 11 3 5 1 0 81 8 330
2014 IS 45 32 10 6 4 2 0 79 10 2699
2014 IS-01 74 7 19 0 0 0 0 81 0 10
2014 IS-02 46 31 8 9 4 2 0 79 13 236
2014 IS-03 45 33 11 4 3 3 1 81 7 584
2014 IS-04 45 32 10 6 4 2 0 79 11 835
2014 IS-05 48 31 10 5 4 2 0 80 10 622
2014 IS-06 43 29 12 7 6 2 0 74 14 360
2011 IS 43 31 12 7 4 2 0 76 12 3186
2011 IS-01 48 26 11 9 2 4 0 77 11 46
2011 IS-02 42 29 12 8 5 3 1 74 13 322
2011 IS-03 42 29 12 8 5 3 0 74 13 757
2011 IS-04 44 30 14 7 4 2 0 75 11 1006
2011 IS-05 45 32 10 7 4 2 0 79 11 648
2011 IS-06 38 39 10 10 2 1 1 78 12 380
2008 IS 44 29 10 9 6 2 0 74 15 2686
2008 IS-01 66 15 11 8 0 0 0 81 8 30
2008 IS-02 42 30 11 8 7 2 0 74 16 290
2008 IS-03 41 30 12 8 7 2 0 74 15 668
2008 IS-04 43 29 10 10 6 2 1 73 17 812
2008 IS-05 47 29 11 7 4 2 0 77 12 549
2008 IS-06 45 30 9 9 5 1 1 77 14 286

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 32 8 8 4 1 0 80 12 2621
2017 IS-02 52 30 7 6 4 1 0 83 10 215
2017 IS-03 46 34 9 7 4 0 1 81 11 578
2017 IS-04 45 33 9 8 4 1 0 78 13 842
2017 IS-05 46 35 6 9 4 1 0 81 13 596
2017 IS-06 56 28 7 5 4 0 0 84 9 331
2014 IS 43 33 9 9 5 0 0 77 14 2700
2014 IS-01 74 17 0 0 9 0 0 91 9 10
2014 IS-02 44 27 14 8 7 0 1 72 15 237
2014 IS-03 43 35 10 6 5 1 0 78 12 584
2014 IS-04 44 32 9 10 5 0 0 77 14 835
2014 IS-05 44 35 8 8 4 0 0 79 12 622
2014 IS-06 42 36 7 10 4 1 0 78 15 360
2011 IS 41 34 9 10 5 0 0 76 15 3186
2011 IS-01 38 38 15 2 7 0 0 76 9 46
2011 IS-02 43 33 10 8 5 0 0 76 14 321
2011 IS-03 38 36 9 12 5 0 0 74 16 757
2011 IS-04 41 33 9 11 5 0 0 74 16 1005
2011 IS-05 43 35 9 9 4 0 0 78 13 648
2011 IS-06 44 36 7 9 3 0 1 81 12 382
2008 IS 41 31 10 11 6 0 0 72 18 2685
2008 IS-01 56 29 14 0 0 0 0 86 0 30
2008 IS-02 45 27 11 10 6 1 0 73 16 289
2008 IS-03 38 29 12 12 8 0 0 67 20 668
2008 IS-04 41 31 9 12 7 0 0 72 19 812
2008 IS-05 44 34 8 10 4 0 0 78 14 550
2008 IS-06 39 36 9 11 6 0 0 74 16 285

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 26 9 7 5 0 0 79 12 2617
2017 IS-02 55 26 9 6 3 0 0 81 10 215
2017 IS-03 53 26 9 7 4 0 0 80 11 578
2017 IS-04 50 26 10 9 5 0 0 76 14 840
2017 IS-05 53 26 8 7 6 0 0 80 13 594
2017 IS-06 57 25 9 4 5 1 0 82 9 331
2014 IS 47 31 9 8 5 0 0 78 13 2697
2014 IS-01 66 15 10 9 0 0 0 81 9 10
2014 IS-02 50 28 10 9 2 0 0 78 11 237
2014 IS-03 47 32 10 7 4 0 0 79 11 584
2014 IS-04 47 30 10 8 6 0 0 76 14 833
2014 IS-05 47 31 8 8 6 1 0 79 13 621
2014 IS-06 46 31 7 9 7 0 0 78 15 360

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 35 15 9 5 7 0 68 16 2622
2017 IS-02 36 32 11 10 3 8 0 75 13 215
2017 IS-03 30 34 14 6 6 10 0 72 13 580
2017 IS-04 24 36 17 10 5 7 0 65 16 842
2017 IS-05 25 36 16 11 5 6 0 66 17 595
2017 IS-06 30 37 12 11 9 2 0 68 20 331
2014 IS 24 35 16 11 5 8 0 65 18 2699
2014 IS-01 58 26 0 7 0 8 0 92 8 10
2014 IS-02 29 35 15 5 6 9 0 71 13 237
2014 IS-03 24 35 17 9 5 11 0 66 15 584
2014 IS-04 22 34 16 12 6 10 0 63 20 835
2014 IS-05 25 36 17 12 4 6 0 65 17 622
2014 IS-06 26 37 14 12 7 4 0 65 20 360
2011 IS 24 34 18 10 6 7 0 62 18 3189
2011 IS-01 31 39 11 4 6 5 5 77 11 46
2011 IS-02 30 34 14 7 7 9 0 70 16 321
2011 IS-03 20 33 20 10 6 11 1 60 18 758
2011 IS-04 21 36 19 11 6 8 0 61 18 1006
2011 IS-05 26 33 17 11 6 5 0 63 19 648
2011 IS-06 28 34 17 11 7 3 0 63 19 383

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 25 36 16 13 6 3 0 63 20 2622
2017 IS-02 35 36 10 8 6 5 0 75 15 215
2017 IS-03 26 35 17 10 6 5 0 65 17 579
2017 IS-04 22 35 18 15 7 3 0 59 22 842
2017 IS-05 22 39 15 16 5 3 0 63 22 596
2017 IS-06 28 38 15 11 8 0 0 66 19 331
2014 IS 21 36 18 14 8 3 0 59 22 2697
2014 IS-01 59 17 17 7 0 0 0 76 7 10
2014 IS-02 26 34 21 7 8 3 1 62 15 237
2014 IS-03 21 35 19 12 8 5 0 59 20 584
2014 IS-04 19 35 18 15 9 4 0 57 25 834
2014 IS-05 22 37 18 15 6 2 0 60 22 621
2014 IS-06 23 39 15 16 6 1 0 62 22 360
2011 IS 20 36 18 14 9 3 0 57 24 3187
2011 IS-01 31 35 11 7 12 2 2 69 20 46
2011 IS-02 28 36 14 9 8 3 0 67 18 321
2011 IS-03 19 33 21 13 11 3 0 54 24 757
2011 IS-04 17 34 21 16 9 3 0 53 26 1006
2011 IS-05 19 39 17 14 9 2 0 59 24 647
2011 IS-06 25 38 15 13 9 1 0 63 22 383
2008 IS 22 37 18 13 9 2 0 60 22 2687
2008 IS-01 26 41 13 14 3 3 0 69 18 30
2008 IS-02 19 40 20 10 9 2 0 60 19 290
2008 IS-03 23 34 21 11 8 2 0 59 19 668
2008 IS-04 21 37 16 14 9 3 0 60 24 811
2008 IS-05 22 39 16 11 9 2 0 63 21 551
2008 IS-06 25 37 14 14 10 1 0 62 24 286

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 33 19 17 7 6 0 54 26 2621
2017 IS-02 27 33 14 13 7 6 0 64 21 214
2017 IS-03 17 33 19 15 8 9 0 54 25 580
2017 IS-04 16 30 22 18 7 6 0 49 27 842
2017 IS-05 15 36 17 22 6 4 0 53 29 595
2017 IS-06 18 41 16 16 8 1 0 60 24 331
2014 IS 14 33 22 17 8 6 0 49 27 2696
2014 IS-01 58 17 9 7 0 8 0 82 8 10
2014 IS-02 20 27 25 13 5 8 1 52 20 237
2014 IS-03 14 33 24 14 8 7 0 50 24 583
2014 IS-04 12 30 21 19 10 7 0 46 31 835
2014 IS-05 13 35 21 20 7 3 0 50 28 621
2014 IS-06 15 37 20 19 8 2 0 52 28 359
2011 IS 11 36 20 19 9 5 0 50 29 3185
2011 IS-01 21 34 19 13 10 2 0 56 24 46
2011 IS-02 15 40 16 13 8 7 0 60 22 321
2011 IS-03 10 34 20 18 8 9 0 49 29 758
2011 IS-04 10 32 22 21 9 6 0 45 32 1004
2011 IS-05 10 40 20 18 8 3 0 51 28 647
2011 IS-06 14 39 17 19 9 2 0 54 28 382
2008 IS 11 36 19 19 10 5 0 49 30 2684
2008 IS-01 23 22 29 18 3 6 0 47 22 30
2008 IS-02 13 38 17 16 9 7 0 54 27 289
2008 IS-03 12 34 22 16 9 6 0 50 27 668
2008 IS-04 10 34 19 21 11 6 0 47 33 811
2008 IS-05 11 38 20 20 8 3 0 51 29 550
2008 IS-06 10 39 15 20 13 2 0 50 34 285

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 20 31 17 16 11 6 0 54 28 2622
2017 IS-02 31 24 13 12 10 9 0 61 24 215
2017 IS-03 21 28 17 15 11 9 0 53 28 579
2017 IS-04 18 30 17 18 12 5 0 50 31 843
2017 IS-05 17 34 17 18 10 4 0 53 29 595
2017 IS-06 25 35 14 12 10 4 0 62 23 331
2014 IS 17 32 17 16 12 6 0 52 30 2698
2014 IS-02 20 33 18 10 11 8 0 58 23 237
2014 IS-03 15 32 19 16 11 7 0 51 29 584
2014 IS-04 15 31 16 17 15 6 0 48 35 835
2014 IS-05 16 33 18 18 10 6 0 52 29 622
2014 IS-06 25 33 15 14 11 2 0 59 26 360
2011 IS 16 32 17 16 11 7 0 52 30 3187
2011 IS-01 26 29 15 9 12 6 2 60 23 46
2011 IS-02 19 33 14 15 10 9 0 57 27 321
2011 IS-03 14 33 18 15 12 8 0 51 30 758
2011 IS-04 15 29 19 17 12 9 0 48 31 1005
2011 IS-05 17 34 15 17 11 5 0 54 30 647
2011 IS-06 19 35 16 17 11 2 0 56 28 383
2008 IS 15 30 18 17 12 8 0 49 31 2685
2008 IS-01 19 31 16 16 6 12 0 57 24 30
2008 IS-02 16 32 15 16 13 8 0 52 31 289
2008 IS-03 17 27 21 16 10 9 0 48 28 668
2008 IS-04 14 29 17 16 14 10 0 49 33 811
2008 IS-05 13 35 17 19 10 6 0 51 30 550
2008 IS-06 15 33 17 15 14 6 0 51 31 286

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 35 17 18 10 3 0 54 28 2619
2017 IS-02 28 27 19 13 8 5 0 57 23 215
2017 IS-03 18 36 18 16 9 4 0 55 26 578
2017 IS-04 15 34 19 19 10 3 0 51 30 843
2017 IS-05 15 35 16 21 11 2 0 51 33 595
2017 IS-06 21 43 12 14 9 1 0 65 23 330
2014 IS 14 36 16 20 10 3 0 52 31 2694
2014 IS-02 19 36 17 18 8 2 0 56 27 236
2014 IS-03 15 35 18 19 10 4 0 52 29 582
2014 IS-04 13 35 16 21 12 4 0 49 34 835
2014 IS-05 13 38 16 23 7 2 0 52 31 621
2014 IS-06 16 44 12 20 9 0 0 60 28 360
2011 IS 14 37 15 21 11 2 0 52 32 3181
2011 IS-01 26 35 11 11 14 2 0 63 26 46
2011 IS-02 20 36 16 16 10 2 0 57 27 321
2011 IS-03 13 36 18 19 12 2 0 50 32 754
2011 IS-04 11 36 15 23 12 3 0 49 36 1002
2011 IS-05 14 41 14 21 10 1 0 55 31 648
2011 IS-06 17 40 13 22 8 0 0 57 30 383
2008 IS 15 38 15 21 9 2 0 54 31 2684
2008 IS-01 24 31 23 9 6 6 0 58 17 30
2008 IS-02 17 39 16 18 8 2 0 57 26 290
2008 IS-03 18 35 16 20 9 2 0 54 29 667
2008 IS-04 13 39 14 23 10 2 0 52 33 810
2008 IS-05 15 41 13 22 9 1 0 56 31 551
2008 IS-06 14 40 13 23 9 0 0 54 32 286
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 30 39 13 11 6 0 0 70 18 2618
2017 IS-02 35 36 12 10 7 1 0 71 17 215
2017 IS-03 31 38 16 10 5 0 0 69 15 578
2017 IS-04 28 42 12 11 7 0 0 70 18 841
2017 IS-05 31 37 13 13 5 1 0 69 18 595
2017 IS-06 31 40 12 13 5 0 0 71 18 330
2014 IS 26 39 13 14 8 0 0 65 22 2698
2014 IS-01 66 34 0 0 0 0 0 100 0 10
2014 IS-02 25 36 17 12 9 0 0 62 21 237
2014 IS-03 26 40 14 12 7 0 0 67 19 584
2014 IS-04 25 38 14 15 8 0 0 63 23 835
2014 IS-05 26 40 12 13 7 0 0 67 21 621
2014 IS-06 25 41 12 15 6 0 0 67 21 360
2011 IS 27 41 13 12 7 0 0 68 19 3184
2011 IS-01 35 33 11 15 4 0 2 70 19 46
2011 IS-02 29 41 12 8 8 1 0 71 16 321
2011 IS-03 27 40 11 13 8 0 0 67 21 758
2011 IS-04 26 40 13 15 6 0 0 66 21 1005
2011 IS-05 28 41 12 11 7 0 0 69 18 644
2011 IS-06 26 43 15 11 5 0 0 69 16 383

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 42 11 13 5 0 0 72 17 2618
2017 IS-02 31 38 13 11 6 0 0 70 17 215
2017 IS-03 34 42 10 11 3 0 0 76 14 578
2017 IS-04 28 43 11 13 5 0 0 71 18 842
2017 IS-05 23 44 12 16 4 0 0 68 21 594
2017 IS-06 35 40 10 9 6 0 0 74 15 330

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 21 18 16 10 19 4 43 34 2614
2017 IS-02 16 18 15 18 8 22 3 45 35 215
2017 IS-03 10 18 16 14 11 27 4 40 37 576
2017 IS-04 10 19 18 17 11 20 5 39 37 838
2017 IS-05 9 23 20 17 10 17 5 41 34 596
2017 IS-06 21 32 17 15 7 5 2 58 24 330
2014 IS 11 23 18 18 12 14 3 41 37 2698
2014 IS-01 51 10 17 15 0 8 0 66 16 10
2014 IS-02 15 17 17 17 11 20 3 41 36 237
2014 IS-03 10 20 19 15 13 18 4 38 37 583
2014 IS-04 8 20 18 20 13 17 4 36 42 834
2014 IS-05 13 24 18 20 13 11 2 43 37 622
2014 IS-06 16 33 17 16 11 5 2 53 29 360

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 35 9 8 4 1 0 78 13 2620
2017 IS-02 45 31 10 10 4 0 0 76 14 215
2017 IS-03 43 38 8 6 4 0 1 82 11 578
2017 IS-04 39 35 11 10 4 1 0 75 14 843
2017 IS-05 40 37 9 7 6 1 1 79 13 597
2017 IS-06 45 35 9 5 4 1 1 82 9 328
2014 IS 39 36 11 8 5 0 1 76 13 2700
2014 IS-01 52 29 10 0 9 0 0 81 9 10
2014 IS-02 45 30 10 9 5 0 2 76 14 237
2014 IS-03 41 36 11 7 4 0 1 78 11 584
2014 IS-04 40 34 12 9 5 0 0 74 14 835
2014 IS-05 39 38 9 7 6 0 0 78 13 622
2014 IS-06 36 39 9 10 5 0 1 75 15 360
2011 IS 37 36 11 10 5 1 0 74 15 3184
2011 IS-01 42 32 14 6 4 0 2 75 11 45
2011 IS-02 38 38 9 9 5 1 0 77 14 321
2011 IS-03 37 35 10 10 6 1 1 73 16 758
2011 IS-04 35 37 11 11 6 0 0 72 17 1005
2011 IS-05 38 36 11 9 5 1 0 75 14 648
2011 IS-06 37 37 12 11 2 0 1 75 13 380
2008 IS 34 35 12 11 7 1 0 69 19 2687
2008 IS-01 57 22 18 3 0 0 0 79 3 30
2008 IS-02 39 30 12 11 7 0 0 69 19 290
2008 IS-03 33 34 12 13 7 1 1 68 20 668
2008 IS-04 33 35 11 11 8 1 0 69 20 812
2008 IS-05 34 38 11 9 6 1 1 72 16 550
2008 IS-06 31 39 12 11 7 0 0 70 18 286

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 36 15 9 4 4 7 69 14 682
2017 IS-03 18 33 23 10 0 0 17 60 12 12
2017 IS-04 32 27 15 7 2 6 11 71 11 95
2017 IS-05 22 36 15 9 5 5 9 67 16 256
2017 IS-06 28 38 15 8 3 3 5 72 13 303
2014 IS 25 35 15 10 4 4 7 67 16 722
2014 IS-03 35 51 0 8 6 0 0 86 14 14
2014 IS-04 23 25 14 11 5 6 16 62 20 95
2014 IS-05 25 36 15 9 5 5 5 68 15 269
2014 IS-06 26 37 16 10 4 3 5 68 15 330

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 38 11 10 4 1 0 74 15 2618
2017 IS-02 41 31 12 7 6 1 0 74 14 215
2017 IS-03 32 39 12 10 4 2 0 72 15 578
2017 IS-04 33 37 11 11 5 2 0 72 17 842
2017 IS-05 36 39 10 10 4 1 0 75 15 593
2017 IS-06 48 35 8 6 2 0 0 83 9 331
2014 IS 34 40 10 11 3 1 1 75 14 2699
2014 IS-01 59 26 7 0 0 0 7 92 0 10
2014 IS-02 31 38 12 11 5 2 0 71 16 237
2014 IS-03 33 38 12 11 4 1 1 72 15 583
2014 IS-04 31 42 10 11 4 2 1 75 15 835
2014 IS-05 35 39 10 12 3 1 0 75 15 622
2014 IS-06 40 43 7 8 2 1 0 83 10 360
2011 IS 33 40 10 11 5 1 0 74 16 3189
2011 IS-01 36 35 13 7 0 4 5 78 7 45
2011 IS-02 33 35 13 9 7 2 1 71 16 322
2011 IS-03 29 37 11 14 7 2 0 68 21 759
2011 IS-04 31 40 10 12 5 1 0 72 18 1006
2011 IS-05 36 42 8 10 3 0 0 78 13 648
2011 IS-06 41 42 6 8 2 0 0 84 10 382
2008 IS 37 38 9 10 4 2 0 76 15 2685
2008 IS-01 47 24 8 4 11 6 0 76 16 30
2008 IS-02 32 40 12 10 5 2 0 73 16 290
2008 IS-03 34 36 12 11 4 3 1 72 16 667
2008 IS-04 37 40 8 10 5 1 0 78 15 811
2008 IS-05 39 40 7 10 3 0 1 80 14 552
2008 IS-06 44 36 5 11 2 1 0 82 13 284

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 30 13 11 6 10 1 67 19 2615
2017 IS-02 29 25 15 10 7 14 0 63 20 213
2017 IS-03 25 27 13 12 6 16 1 63 22 577
2017 IS-04 27 30 14 12 7 10 1 64 21 840
2017 IS-05 30 32 15 10 5 7 1 68 16 596
2017 IS-06 42 37 6 8 4 2 0 81 13 330
2014 IS 30 29 13 12 7 8 1 65 21 2698
2014 IS-01 70 0 0 7 7 0 15 83 17 10
2014 IS-02 26 28 13 10 11 11 1 61 24 237
2014 IS-03 25 29 17 12 8 8 1 60 22 583
2014 IS-04 28 29 12 11 8 10 1 64 22 834
2014 IS-05 30 30 12 14 6 7 1 65 22 622
2014 IS-06 41 32 9 11 5 2 0 75 16 360
2011 IS 33 29 12 11 7 7 1 68 20 3187
2011 IS-01 41 20 11 8 4 11 4 72 15 46
2011 IS-02 30 24 14 9 9 11 3 63 21 322
2011 IS-03 28 27 12 13 11 9 1 61 26 759
2011 IS-04 32 30 12 11 7 8 1 67 20 1004
2011 IS-05 39 30 10 10 6 5 0 73 17 648
2011 IS-06 43 33 9 9 3 2 0 77 13 381
2008 IS 36 28 11 10 7 8 1 70 18 2683
2008 IS-01 43 16 6 15 7 13 0 67 26 30
2008 IS-02 30 27 15 8 9 10 1 64 19 289
2008 IS-03 29 28 12 12 7 11 1 65 21 667
2008 IS-04 36 30 10 10 7 7 0 71 18 811
2008 IS-05 40 30 11 8 5 5 1 74 15 550
2008 IS-06 47 26 10 8 4 4 1 77 13 285

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 31 40 11 12 5 0 1 72 17 2619
2017 IS-02 33 42 10 8 5 1 1 76 14 214
2017 IS-03 30 40 11 13 6 0 1 70 19 578
2017 IS-04 31 38 12 13 5 0 1 71 18 843
2017 IS-05 29 40 12 12 6 0 0 70 18 595
2017 IS-06 33 47 7 10 4 0 0 79 14 331
2014 IS 30 40 12 12 5 0 1 71 17 2696
2014 IS-01 68 24 0 0 0 0 7 100 0 10
2014 IS-02 33 35 14 11 5 0 1 69 16 237
2014 IS-03 26 45 12 11 5 1 1 72 16 583
2014 IS-04 28 41 12 12 6 1 1 70 19 835
2014 IS-05 34 37 13 11 5 0 0 71 16 621
2014 IS-06 33 41 10 12 3 0 0 75 15 359
2011 IS 32 40 12 9 5 0 1 73 14 3184
2011 IS-01 34 33 15 9 2 0 6 72 12 46
2011 IS-02 28 41 14 9 6 1 2 70 16 322
2011 IS-03 28 41 13 9 7 1 1 70 16 757
2011 IS-04 33 40 12 9 4 0 1 74 14 1004
2011 IS-05 35 40 11 8 4 0 1 76 13 646
2011 IS-06 32 43 11 8 5 0 2 76 13 383
2008 IS 30 41 13 10 4 1 1 72 14 2684
2008 IS-01 32 47 14 4 3 0 0 79 6 30
2008 IS-02 31 37 15 11 5 0 1 69 16 288
2008 IS-03 30 39 15 10 5 1 1 70 15 669
2008 IS-04 30 43 12 10 3 0 2 75 13 810
2008 IS-05 29 42 13 9 5 1 1 72 14 551
2008 IS-06 32 41 13 8 3 1 2 75 11 285

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 38 7 5 2 0 0 86 7 2619
2017 IS-02 45 33 10 8 3 0 0 78 11 215
2017 IS-03 44 39 8 6 2 0 0 83 8 579
2017 IS-04 47 39 6 5 2 0 0 87 7 841
2017 IS-05 47 41 6 5 1 0 0 88 6 596
2017 IS-06 54 35 6 4 1 0 0 89 5 329
2014 IS 41 40 9 7 3 0 0 82 10 2698
2014 IS-01 48 32 11 9 0 0 0 80 9 10
2014 IS-02 40 35 11 9 5 0 0 75 14 237
2014 IS-03 37 44 9 7 4 0 0 80 11 584
2014 IS-04 41 40 10 7 3 0 0 81 10 834
2014 IS-05 45 40 7 6 2 0 0 85 8 622
2014 IS-06 45 41 6 6 2 0 0 86 8 360
2011 IS 45 38 8 6 3 0 0 83 9 3182
2011 IS-01 28 53 8 6 5 0 0 81 11 46
2011 IS-02 36 41 11 7 5 0 0 77 12 320
2011 IS-03 42 39 8 6 5 0 0 81 11 757
2011 IS-04 45 40 7 5 2 0 0 85 8 1005
2011 IS-05 50 35 7 6 2 0 0 86 8 645
2011 IS-06 50 35 7 4 3 0 0 86 7 382
2008 IS 41 42 7 7 2 0 0 83 10 2687
2008 IS-01 35 49 7 6 3 0 0 84 9 30
2008 IS-02 31 43 10 11 5 0 0 74 16 290
2008 IS-03 41 39 8 9 3 0 0 80 12 668
2008 IS-04 43 43 7 6 2 0 0 86 7 811
2008 IS-05 41 44 5 7 2 1 0 86 9 551
2008 IS-06 50 37 7 4 2 0 0 87 5 286

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 57 33 5 4 2 0 0 89 6 2621
2017 IS-02 50 32 9 8 2 0 0 81 10 215
2017 IS-03 54 34 6 5 2 0 0 88 7 579
2017 IS-04 57 33 4 4 2 0 0 90 6 841
2017 IS-05 58 34 3 3 1 0 0 93 4 597
2017 IS-06 65 26 5 2 2 0 0 91 3 330
2014 IS 51 36 5 6 2 0 0 87 8 2696
2014 IS-01 62 18 20 0 0 0 0 80 0 10
2014 IS-02 43 37 8 8 4 0 0 80 12 237
2014 IS-03 44 41 6 7 3 0 0 85 9 584
2014 IS-04 51 36 5 6 2 0 0 87 8 832
2014 IS-05 55 36 4 4 2 0 0 91 5 622
2014 IS-06 60 32 3 5 1 0 0 91 5 360
2011 IS 52 37 4 5 2 0 0 89 7 3187
2011 IS-01 56 22 13 7 2 0 0 78 9 46
2011 IS-02 38 44 6 7 4 0 0 82 12 322
2011 IS-03 49 37 5 5 3 0 0 87 8 759
2011 IS-04 52 39 4 4 1 0 0 91 6 1004
2011 IS-05 58 35 3 4 1 0 0 92 5 648
2011 IS-06 58 33 4 4 2 0 0 91 5 383
2008 IS 50 38 5 5 2 0 0 89 7 2685
2008 IS-01 37 44 4 13 3 0 0 80 16 30
2008 IS-02 35 46 7 8 4 0 0 81 12 289
2008 IS-03 48 38 5 6 2 0 0 87 8 669
2008 IS-04 53 39 4 2 1 0 0 92 4 810
2008 IS-05 56 33 4 5 2 0 0 89 6 550
2008 IS-06 59 35 2 3 0 0 0 94 3 286

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 35 14 13 7 4 0 65 20 2615
2017 IS-02 36 32 9 11 8 3 1 71 20 215
2017 IS-03 29 31 15 12 8 5 0 63 21 575
2017 IS-04 25 36 17 12 6 3 1 63 19 842
2017 IS-05 23 35 13 17 6 5 0 62 24 594
2017 IS-06 29 44 12 8 6 2 0 74 14 331
2014 IS 23 35 15 15 9 2 0 60 25 2698
2014 IS-01 66 24 9 0 0 0 0 91 0 10
2014 IS-02 27 34 14 13 10 3 0 63 23 237
2014 IS-03 22 37 14 13 11 3 1 61 24 583
2014 IS-04 22 34 15 17 9 2 1 58 27 834
2014 IS-05 23 36 15 15 8 2 0 60 24 622
2014 IS-06 26 35 16 15 7 2 0 62 22 360
2011 IS 26 36 15 13 8 2 0 63 22 3184
2011 IS-01 25 34 17 6 11 2 5 63 19 45
2011 IS-02 28 33 16 11 8 4 1 63 20 321
2011 IS-03 23 36 13 15 10 2 0 61 26 758
2011 IS-04 24 37 15 14 8 2 0 62 22 1004
2011 IS-05 28 37 16 13 6 2 0 66 19 647
2011 IS-06 31 35 13 12 8 1 1 67 20 383
2008 IS 24 37 16 13 7 2 0 63 21 2681
2008 IS-01 40 29 21 10 0 0 0 69 10 30
2008 IS-02 25 36 19 9 8 2 1 63 18 287
2008 IS-03 23 33 17 17 7 2 1 58 25 668
2008 IS-04 23 41 14 13 7 2 0 65 20 810
2008 IS-05 26 38 15 12 7 2 0 66 19 549
2008 IS-06 22 41 15 13 8 1 0 64 21 286

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 20 29 14 17 15 3 2 52 34 2621
2017 IS-02 21 29 10 17 18 3 2 53 37 214
2017 IS-03 15 23 16 20 18 6 2 42 41 578
2017 IS-04 19 29 15 19 14 2 2 51 34 842
2017 IS-05 22 30 13 16 14 3 2 55 31 597
2017 IS-06 30 33 12 11 11 1 2 65 23 331
2014 IS 14 26 14 20 21 2 2 42 43 2699
2014 IS-01 22 39 9 7 0 7 15 78 9 10
2014 IS-02 13 20 12 19 31 2 3 35 52 237
2014 IS-03 12 22 13 24 24 3 2 36 50 583
2014 IS-04 12 25 16 20 22 2 3 39 44 835
2014 IS-05 16 30 13 20 16 2 2 49 37 621
2014 IS-06 18 32 15 17 15 1 1 52 33 361
2011 IS 15 26 15 20 20 2 2 43 41 3188
2011 IS-01 16 20 19 12 22 2 9 40 39 46
2011 IS-02 14 20 14 23 24 3 1 35 50 322
2011 IS-03 10 24 16 22 24 2 2 35 48 759
2011 IS-04 14 25 16 22 18 2 2 41 42 1005
2011 IS-05 20 30 14 17 15 1 2 52 33 648
2011 IS-06 20 31 14 16 17 1 1 52 34 382
2008 IS 18 31 13 19 15 2 1 51 35 2682
2008 IS-01 10 40 19 14 11 3 3 53 27 30
2008 IS-02 18 28 16 23 12 1 0 47 36 287
2008 IS-03 13 31 11 23 19 2 1 45 43 667
2008 IS-04 20 30 12 20 13 3 1 52 35 811
2008 IS-05 22 33 14 13 15 1 1 57 29 551
2008 IS-06 20 34 15 16 13 1 1 55 30 285

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 41 11 10 5 0 0 73 16 2615
2017 IS-02 34 35 12 12 7 0 1 70 18 215
2017 IS-03 30 43 11 10 5 0 0 74 15 579
2017 IS-04 32 39 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 594
2017 IS-06 43 40 7 6 3 0 0 83 10 329
2014 IS 24 44 11 14 7 0 0 68 21 2699
2014 IS-01 58 15 17 10 0 0 0 73 10 10
2014 IS-02 22 43 16 10 8 0 0 66 18 237
2014 IS-03 23 45 12 12 8 1 0 68 20 584
2014 IS-04 22 43 11 16 7 1 0 66 23 835
2014 IS-05 25 46 9 15 6 0 0 70 21 622
2014 IS-06 32 45 6 12 5 0 0 77 17 360
2011 IS 30 41 11 12 6 0 0 72 17 3183
2011 IS-01 28 46 11 15 0 0 0 74 15 46
2011 IS-02 30 39 15 9 5 1 1 70 15 320
2011 IS-03 27 41 12 12 8 0 1 68 20 756
2011 IS-04 27 42 12 13 5 0 0 69 19 1005
2011 IS-05 35 41 8 12 4 0 0 75 16 646
2011 IS-06 37 42 7 10 3 0 0 80 13 383

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 38 36 12 9 5 0 0 74 14 2616
2017 IS-02 39 32 12 10 5 0 0 72 16 215
2017 IS-03 36 36 14 7 6 0 1 73 13 579
2017 IS-04 36 36 13 10 5 0 0 72 15 839
2017 IS-05 37 39 10 10 3 0 0 76 14 595
2017 IS-06 45 37 7 7 4 0 0 82 11 329
2014 IS 32 37 13 11 6 0 0 69 17 2697
2014 IS-01 63 11 7 19 0 0 0 74 19 10
2014 IS-02 33 38 12 10 6 0 0 72 16 236
2014 IS-03 32 38 15 9 6 0 1 70 15 584
2014 IS-04 29 38 14 12 6 0 0 68 18 835
2014 IS-05 32 37 12 12 6 0 0 70 18 621
2014 IS-06 38 36 10 10 7 0 0 74 16 360

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 40 11 10 4 0 0 74 14 2616
2017 IS-02 46 32 10 8 3 0 0 79 11 215
2017 IS-03 34 42 12 7 4 0 0 77 12 579
2017 IS-04 30 40 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 596
2017 IS-06 39 40 7 9 5 0 0 79 14 328
2014 IS 33 39 13 10 5 0 0 72 14 2695
2014 IS-01 66 17 9 0 0 8 0 90 0 10
2014 IS-02 36 42 12 6 4 0 0 78 10 237
2014 IS-03 32 41 13 9 4 0 0 73 13 583
2014 IS-04 31 38 14 11 6 0 0 70 17 834
2014 IS-05 33 40 13 9 5 0 0 73 14 622
2014 IS-06 37 37 13 10 4 0 0 74 14 359
2011 IS 38 40 10 8 3 0 0 79 11 3183
2011 IS-01 46 36 7 9 2 0 0 82 11 46
2011 IS-02 43 35 9 8 2 0 2 80 11 321
2011 IS-03 37 41 10 8 5 0 0 78 12 758
2011 IS-04 36 43 11 8 2 1 0 79 10 1004
2011 IS-05 41 39 11 8 2 0 0 80 9 646
2011 IS-06 39 40 10 8 2 0 0 80 11 381

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 41 17 10 4 3 0 68 15 2615
2017 IS-02 29 35 16 12 7 1 0 66 19 213
2017 IS-03 20 41 18 12 4 5 0 64 17 579
2017 IS-04 22 40 19 11 5 3 0 64 17 841
2017 IS-05 26 42 17 9 3 2 0 70 13 596
2017 IS-06 34 46 10 6 3 1 0 81 9 327

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 34 9 10 5 0 0 77 15 2619
2017 IS-02 51 30 9 5 3 1 1 82 9 215
2017 IS-03 46 35 8 7 3 1 0 81 11 577
2017 IS-04 43 36 8 8 4 0 0 79 13 842
2017 IS-05 38 35 9 11 5 0 0 74 17 597
2017 IS-06 35 30 9 17 9 0 0 66 25 329
2014 IS 39 34 10 10 6 0 1 74 16 2694
2014 IS-01 59 26 15 0 0 0 0 85 0 10
2014 IS-02 45 29 12 9 4 0 0 75 13 237
2014 IS-03 42 35 10 6 5 1 1 78 12 581
2014 IS-04 39 35 9 9 6 0 1 76 15 833
2014 IS-05 39 33 10 11 6 0 0 73 18 622
2014 IS-06 28 34 13 18 8 0 0 62 25 360
2011 IS 42 36 8 9 4 0 1 79 13 3188
2011 IS-01 66 21 2 7 0 0 4 91 7 46
2011 IS-02 47 31 9 7 4 1 1 79 11 321
2011 IS-03 42 37 7 7 4 0 2 81 12 757
2011 IS-04 42 35 8 9 4 0 1 78 13 1007
2011 IS-05 41 38 7 9 3 0 0 80 13 647
2011 IS-06 34 36 10 12 6 0 1 71 18 383

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 41 27 8 10 6 2 5 73 17 2619
2017 IS-02 43 21 10 8 6 3 9 73 16 215
2017 IS-03 41 25 10 7 6 4 7 74 14 578
2017 IS-04 42 29 8 9 6 2 4 75 17 841
2017 IS-05 40 30 7 13 7 2 1 72 21 596
2017 IS-06 37 26 8 11 6 0 12 71 19 330
2014 IS 39 28 8 10 7 2 6 72 19 2698
2014 IS-01 46 7 17 0 0 0 30 76 0 10
2014 IS-02 37 26 11 6 6 4 9 72 15 237
2014 IS-03 36 28 9 8 7 3 9 73 17 584
2014 IS-04 42 28 7 11 7 1 4 73 19 834
2014 IS-05 41 30 7 12 6 1 3 74 18 622
2014 IS-06 32 25 10 13 8 0 10 65 24 360
2011 IS 39 26 8 11 9 1 7 70 21 3184
2011 IS-01 36 13 19 6 7 2 17 60 16 46
2011 IS-02 38 25 10 10 5 2 11 72 16 321
2011 IS-03 37 22 9 12 10 1 9 66 24 757
2011 IS-04 44 27 7 9 9 1 4 74 19 1004
2011 IS-05 42 27 6 12 9 1 2 72 22 646
2011 IS-06 29 29 7 15 8 1 11 66 26 383
2008 IS 42 25 7 12 8 1 4 71 21 2683
2008 IS-01 45 24 9 4 11 3 3 74 16 30
2008 IS-02 46 22 6 10 7 3 5 75 18 288
2008 IS-03 39 25 8 15 8 1 4 68 24 668
2008 IS-04 45 26 7 11 7 1 2 73 19 809
2008 IS-05 45 25 6 10 9 1 3 73 20 552
2008 IS-06 32 27 7 15 8 1 10 66 26 285

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 38 17 7 3 0 0 73 11 2622
2017 IS-02 50 37 10 2 1 0 0 87 4 215
2017 IS-03 47 35 13 3 1 0 1 82 5 579
2017 IS-04 38 40 14 6 2 0 0 78 8 842
2017 IS-05 24 41 21 9 5 0 0 66 13 596
2017 IS-06 14 31 29 16 10 0 1 45 26 331
2014 IS 36 36 17 7 3 0 0 73 10 2697
2014 IS-01 83 17 0 0 0 0 0 100 0 10
2014 IS-02 49 33 13 2 1 0 1 83 3 237
2014 IS-03 50 34 11 3 1 0 0 85 4 584
2014 IS-04 35 40 17 5 3 0 0 75 8 833
2014 IS-05 30 38 20 8 4 0 0 68 12 622
2014 IS-06 16 31 28 16 7 0 1 48 24 360
2011 IS 35 38 17 7 3 0 0 73 10 3187
2011 IS-01 58 31 6 2 2 0 0 89 4 46
2011 IS-02 49 33 12 4 2 0 0 82 6 321
2011 IS-03 42 36 14 6 2 0 0 79 8 759
2011 IS-04 35 39 16 7 3 0 1 75 10 1006
2011 IS-05 27 43 18 9 3 0 0 70 11 645
2011 IS-06 18 34 27 12 10 0 0 51 22 383
2008 IS 28 39 20 8 5 0 0 67 13 2685
2008 IS-01 38 30 28 4 0 0 0 68 4 30
2008 IS-02 39 37 14 7 2 0 0 76 9 290
2008 IS-03 35 40 18 5 3 0 0 75 8 667
2008 IS-04 30 41 19 7 3 0 0 71 9 811
2008 IS-05 21 38 22 11 7 0 1 59 18 550
2008 IS-06 11 35 25 16 13 0 0 46 29 286

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 49 27 7 5 5 5 3 82 11 2615
2017 IS-02 56 22 5 4 7 5 3 84 11 215
2017 IS-03 49 25 7 6 5 5 4 81 12 577
2017 IS-04 49 27 7 5 4 4 3 82 10 839
2017 IS-05 49 27 7 5 5 5 2 82 10 594
2017 IS-06 47 28 7 6 5 3 3 81 12 331
2014 IS 45 23 9 7 7 4 4 75 15 2699
2014 IS-01 81 19 0 0 0 0 0 100 0 10
2014 IS-02 46 24 7 6 6 4 6 78 14 237
2014 IS-03 49 23 7 6 7 4 4 78 14 584
2014 IS-04 45 24 8 8 7 4 4 75 16 834
2014 IS-05 46 23 12 6 5 5 3 75 12 622
2014 IS-06 37 22 12 10 8 4 6 66 20 360
2011 IS 38 26 10 10 8 4 4 69 20 3184
2011 IS-01 50 21 13 5 4 2 4 76 10 46
2011 IS-02 38 26 10 5 9 5 6 72 16 322
2011 IS-03 40 25 11 8 10 4 3 70 19 758
2011 IS-04 37 26 9 12 8 4 4 68 22 1003
2011 IS-05 39 28 11 10 6 3 3 71 17 645
2011 IS-06 29 27 12 13 12 2 5 60 27 383

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 IS 32 33 35 2624
2017 IS-02 37 24 38 215
2017 IS-03 28 34 37 580
2017 IS-04 29 35 36 843
2017 IS-05 34 35 31 597
2017 IS-06 38 32 30 331
2014 IS 36 28 37 2700
2014 IS-01 28 17 55 10
2014 IS-02 37 26 37 237
2014 IS-03 33 30 37 584
2014 IS-04 34 28 38 834
2014 IS-05 35 27 39 622
2014 IS-06 44 23 33 361
2011 IS 36 29 34 3185
2011 IS-01 41 24 35 46
2011 IS-02 48 21 31 322
2011 IS-03 31 34 35 759
2011 IS-04 34 30 35 1004
2011 IS-05 36 28 36 647
2011 IS-06 42 26 32 381

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 IS 9 25 48 6 6 6 836
2017 IS-02 1 24 46 7 18 4 81
2017 IS-03 6 26 41 8 10 8 165
2017 IS-04 10 24 51 6 5 5 244
2017 IS-05 12 25 50 5 4 4 200
2017 IS-06 13 24 51 5 2 5 125
2014 IS 7 24 50 9 9999 10 968
2014 IS-02 0 34 34 17 9999 15 88
2014 IS-03 9 24 47 8 9999 11 195
2014 IS-04 5 23 53 8 9999 11 286
2014 IS-05 7 24 52 8 9999 8 216
2014 IS-06 8 23 54 8 9999 7 158
2011 IS 8 26 48 8 9999 10 1147
2011 IS-01 0 32 32 0 9999 36 19
2011 IS-02 6 30 42 8 9999 14 155
2011 IS-03 12 24 50 9 9999 5 237
2011 IS-04 9 23 49 9 9999 11 340
2011 IS-05 7 28 47 8 9999 11 231
2011 IS-06 10 25 52 5 9999 8 160
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 42 9 6 3 0 0 82 9 2614
2017 IS-02 40 40 9 5 6 0 0 80 10 215
2017 IS-03 40 42 9 5 4 0 0 82 9 576
2017 IS-04 38 42 11 7 3 0 0 80 9 840
2017 IS-05 37 44 8 7 3 1 0 82 10 595
2017 IS-06 49 40 5 4 2 0 0 90 6 329
2014 IS 39 42 11 6 3 0 0 81 8 2696
2014 IS-01 73 27 0 0 0 0 0 100 0 10
2014 IS-02 36 40 14 6 3 0 0 77 9 236
2014 IS-03 36 43 11 6 4 1 0 80 9 583
2014 IS-04 36 43 12 6 3 0 0 79 9 834
2014 IS-05 42 42 9 4 2 0 0 85 7 622
2014 IS-06 45 40 8 5 2 0 0 84 7 360
2011 IS 39 41 10 6 3 0 0 81 9 3187
2011 IS-01 47 31 11 8 0 2 0 80 8 46
2011 IS-02 41 41 10 4 3 1 0 83 7 321
2011 IS-03 35 43 11 7 4 0 0 78 11 759
2011 IS-04 36 41 12 7 3 1 0 78 11 1005
2011 IS-05 41 41 10 6 2 0 0 82 8 646
2011 IS-06 47 41 6 4 1 0 0 88 5 383
2008 IS 40 40 9 6 4 0 0 81 10 2687
2008 IS-01 33 48 15 4 0 0 0 81 4 30
2008 IS-02 39 38 13 7 4 0 0 76 11 289
2008 IS-03 40 39 10 7 4 0 0 79 11 669
2008 IS-04 40 41 10 6 2 1 0 82 9 811
2008 IS-05 42 41 8 5 4 0 0 83 9 551
2008 IS-06 42 42 7 5 4 0 0 85 8 286

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 45 14 10 4 1 0 72 14 2619
2017 IS-02 35 38 16 6 3 1 0 75 9 214
2017 IS-03 29 43 15 9 3 1 0 73 12 580
2017 IS-04 24 48 13 9 4 1 0 73 13 840
2017 IS-05 23 44 15 13 4 1 0 68 17 597
2017 IS-06 25 49 9 13 4 0 0 74 16 329
2014 IS 26 43 15 10 4 2 0 70 14 2700
2014 IS-01 75 15 9 0 0 0 0 91 0 10
2014 IS-02 31 43 13 7 2 3 0 77 10 237
2014 IS-03 28 46 14 7 3 1 0 75 11 584
2014 IS-04 25 41 17 11 5 1 0 67 16 835
2014 IS-05 24 44 15 12 4 1 0 69 16 622
2014 IS-06 25 44 13 12 5 2 0 70 17 360
2011 IS 26 44 14 11 4 1 0 71 15 3189
2011 IS-01 37 40 19 5 0 0 0 77 5 46
2011 IS-02 32 44 10 7 3 3 1 79 10 320
2011 IS-03 28 42 14 11 4 2 0 71 15 759
2011 IS-04 23 46 13 12 4 1 0 70 16 1006
2011 IS-05 26 45 14 12 3 1 0 71 15 648
2011 IS-06 26 44 16 11 4 0 0 70 15 383

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 26 37 14 7 1 1 22 40 2615
2017 IS-02 11 17 37 18 15 2 1 34 28 214
2017 IS-03 11 23 36 17 10 1 2 28 35 578
2017 IS-04 13 28 38 12 7 1 1 20 41 839
2017 IS-05 14 27 39 14 3 1 1 18 42 595
2017 IS-06 19 28 35 11 4 1 2 16 49 330
2014 IS 11 29 38 15 5 1 2 21 41 2697
2014 IS-01 0 32 28 40 0 0 0 40 32 10
2014 IS-02 7 19 36 22 10 1 4 35 27 236
2014 IS-03 9 24 37 19 7 1 1 28 34 583
2014 IS-04 12 31 38 12 5 1 2 17 44 835
2014 IS-05 11 32 38 13 4 1 1 17 44 622
2014 IS-06 16 33 38 10 3 0 1 13 49 360
2011 IS 12 28 37 15 6 0 2 22 41 3179
2011 IS-01 13 11 40 19 13 0 4 33 25 44
2011 IS-02 9 20 41 19 10 1 1 29 29 321
2011 IS-03 11 27 36 16 8 1 3 24 39 759
2011 IS-04 12 29 36 16 5 0 1 21 42 1002
2011 IS-05 13 32 35 13 5 0 2 18 46 646
2011 IS-06 16 30 39 12 3 0 1 15 46 381
2008 IS 13 29 36 15 5 0 1 21 43 2681
2008 IS-01 17 21 43 15 0 3 0 16 40 30
2008 IS-02 9 24 38 19 7 1 2 27 35 289
2008 IS-03 11 24 37 17 9 0 1 26 36 667
2008 IS-04 12 33 34 14 5 0 2 19 46 807
2008 IS-05 15 29 39 13 3 0 0 17 44 551
2008 IS-06 17 34 34 12 3 0 1 14 52 286

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 12 19 29 22 14 2 3 37 32 2609
2017 IS-02 9 19 27 19 20 2 3 41 30 214
2017 IS-03 10 16 26 25 17 3 3 45 27 573
2017 IS-04 13 19 30 21 13 1 3 35 33 840
2017 IS-05 12 20 30 21 11 2 2 34 34 593
2017 IS-06 14 19 30 23 11 2 2 35 35 330
2014 IS 9 21 30 23 13 2 2 38 32 2695
2014 IS-01 7 0 9 22 50 11 0 81 8 10
2014 IS-02 6 18 25 26 17 4 4 47 26 237
2014 IS-03 10 17 28 25 16 2 3 43 28 582
2014 IS-04 11 21 28 23 12 2 3 37 34 833
2014 IS-05 9 23 32 23 11 1 2 34 32 622
2014 IS-06 11 24 34 21 9 0 1 30 35 360
2011 IS 9 18 29 25 13 2 3 40 29 3172
2011 IS-01 11 15 20 16 33 0 5 51 27 46
2011 IS-02 9 17 24 24 19 4 3 46 27 320
2011 IS-03 9 16 29 25 15 2 5 42 27 757
2011 IS-04 11 18 30 24 11 2 4 37 31 1000
2011 IS-05 9 21 30 25 11 1 3 38 31 644
2011 IS-06 7 19 33 28 11 0 2 39 27 379
2008 IS 11 21 30 23 11 1 2 35 34 2683
2008 IS-01 17 7 25 25 24 3 0 50 25 30
2008 IS-02 10 19 25 29 13 1 2 44 31 290
2008 IS-03 8 18 31 24 15 2 2 41 27 666
2008 IS-04 12 22 29 22 11 1 3 34 36 809
2008 IS-05 12 23 31 23 9 1 1 33 36 552
2008 IS-06 13 29 33 18 4 1 3 23 44 285

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 25 26 28 12 6 1 2 19 52 2615
2017 IS-02 16 24 28 18 9 3 2 29 42 215
2017 IS-03 22 23 30 12 9 1 3 22 46 575
2017 IS-04 28 28 24 12 6 0 2 18 57 842
2017 IS-05 26 27 30 11 5 0 1 16 54 593
2017 IS-06 29 24 28 12 6 0 1 18 54 331
2014 IS 29 28 25 10 5 1 2 15 59 2695
2014 IS-01 9 10 34 22 26 0 0 47 19 10
2014 IS-02 19 22 24 16 11 2 7 29 45 237
2014 IS-03 23 28 28 11 7 1 3 18 53 584
2014 IS-04 31 30 23 8 4 1 2 12 63 833
2014 IS-05 34 28 24 9 3 1 1 12 63 621
2014 IS-06 34 30 23 9 4 1 0 13 64 359
2011 IS 29 27 25 10 4 1 3 15 59 3180
2011 IS-01 32 13 34 5 13 0 4 18 47 46
2011 IS-02 16 25 33 13 7 2 5 21 44 321
2011 IS-03 27 26 26 11 4 1 5 16 56 756
2011 IS-04 30 30 25 9 4 1 2 13 61 1003
2011 IS-05 35 27 24 9 3 0 1 12 63 646
2011 IS-06 34 30 20 11 4 0 1 15 64 382
2008 IS 30 28 24 11 4 1 1 16 59 2680
2008 IS-01 16 30 21 14 16 3 0 31 48 30
2008 IS-02 24 26 24 15 7 1 3 23 52 289
2008 IS-03 23 28 27 14 6 1 2 20 52 665
2008 IS-04 33 30 24 8 4 1 1 12 64 809
2008 IS-05 33 27 26 11 2 0 0 13 61 550
2008 IS-06 40 30 17 10 3 0 0 13 70 286

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 14 24 36 18 8 0 1 25 38 2607
2017 IS-02 4 15 32 28 19 0 1 48 19 214
2017 IS-03 10 18 36 23 11 1 1 35 29 576
2017 IS-04 14 24 37 17 6 0 1 23 39 838
2017 IS-05 16 30 36 13 4 0 1 18 46 592
2017 IS-06 22 31 33 11 3 0 1 14 53 328
2014 IS 13 25 36 18 6 1 1 25 39 2690
2014 IS-01 0 0 41 15 44 0 0 59 0 10
2014 IS-02 7 14 35 26 13 0 4 41 22 237
2014 IS-03 7 19 40 21 10 1 2 32 27 583
2014 IS-04 13 26 37 17 5 0 1 23 39 832
2014 IS-05 16 30 34 14 4 1 0 19 47 618
2014 IS-06 19 36 33 11 1 0 0 12 55 359
2011 IS 13 24 36 19 6 0 1 26 38 3176
2011 IS-01 2 13 19 30 36 0 0 66 15 46
2011 IS-02 7 15 32 29 13 1 3 44 23 319
2011 IS-03 11 20 37 24 6 0 2 31 32 759
2011 IS-04 13 24 39 17 5 0 0 23 38 1001
2011 IS-05 16 29 35 15 4 0 1 19 46 646
2011 IS-06 19 33 32 13 3 0 1 16 52 379
2008 IS 13 26 35 18 7 0 1 25 40 2683
2008 IS-01 9 0 31 35 22 3 0 59 9 30
2008 IS-02 8 16 33 29 12 1 2 42 24 289
2008 IS-03 9 21 37 20 12 0 1 32 30 667
2008 IS-04 14 30 36 16 4 0 1 20 44 808
2008 IS-05 16 30 36 15 3 0 0 18 46 552
2008 IS-06 22 36 28 12 3 0 0 15 57 286

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 20 25 28 14 8 2 3 24 47 2608
2017 IS-02 11 21 23 24 15 2 4 42 34 213
2017 IS-03 13 21 29 16 14 2 5 32 36 573
2017 IS-04 21 24 28 16 7 1 3 23 47 839
2017 IS-05 24 28 29 10 5 2 2 16 54 596
2017 IS-06 27 28 31 9 3 0 2 13 56 328
2014 IS 20 28 27 14 7 1 3 22 50 2697
2014 IS-01 0 9 7 11 65 0 7 82 10 10
2014 IS-02 14 20 28 17 15 0 5 34 36 237
2014 IS-03 15 25 29 18 8 2 3 27 42 583
2014 IS-04 21 30 27 13 5 1 3 19 53 835
2014 IS-05 22 29 26 14 5 2 1 20 53 621
2014 IS-06 30 33 24 9 3 1 1 12 63 360
2011 IS 16 24 30 17 8 1 3 26 42 3175
2011 IS-01 15 11 13 27 25 2 7 57 28 46
2011 IS-02 11 19 30 19 14 1 5 36 33 321
2011 IS-03 14 23 30 18 10 1 3 30 39 757
2011 IS-04 17 23 31 18 7 1 3 26 42 1001
2011 IS-05 18 28 30 15 6 1 3 21 48 645
2011 IS-06 23 30 34 10 3 0 1 13 53 379
2008 IS 15 24 30 20 9 1 2 29 40 2677
2008 IS-01 6 17 31 26 20 0 0 46 23 30
2008 IS-02 12 17 26 25 16 1 3 43 30 290
2008 IS-03 13 22 28 21 13 1 2 35 36 664
2008 IS-04 13 24 32 19 7 1 3 27 39 808
2008 IS-05 17 25 32 20 4 1 1 25 43 549
2008 IS-06 23 31 27 13 4 0 1 17 56 285

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 21 26 18 12 2 4 32 40 2614
2017 IS-02 13 19 21 21 16 6 3 41 36 214
2017 IS-03 13 20 23 20 17 3 5 40 35 577
2017 IS-04 18 22 26 19 10 2 3 31 42 839
2017 IS-05 19 23 28 16 11 2 2 27 43 594
2017 IS-06 18 21 35 14 8 0 3 24 40 331
2014 IS 9 18 27 26 14 2 4 42 29 2695
2014 IS-01 7 0 22 0 55 8 7 65 9 10
2014 IS-02 8 14 23 25 18 4 8 49 25 237
2014 IS-03 8 16 25 27 17 3 5 47 26 583
2014 IS-04 10 20 27 24 12 2 5 38 32 832
2014 IS-05 10 18 29 28 12 2 2 41 29 622
2014 IS-06 12 19 29 29 9 0 2 39 31 360
2011 IS 9 18 29 25 13 2 4 40 29 3174
2011 IS-01 6 11 15 16 30 4 18 59 22 46
2011 IS-02 9 18 20 24 19 3 7 47 30 320
2011 IS-03 10 15 27 25 14 3 6 43 27 754
2011 IS-04 10 19 30 24 11 2 4 37 30 1003
2011 IS-05 10 19 29 25 11 1 3 38 31 645
2011 IS-06 6 19 35 27 10 1 2 38 25 380
2008 IS 15 24 29 18 9 2 3 29 41 2679
2008 IS-01 7 24 25 17 18 9 0 38 34 30
2008 IS-02 14 20 25 20 13 4 3 36 37 289
2008 IS-03 11 21 30 20 13 1 3 35 34 666
2008 IS-04 16 25 26 18 9 2 4 29 44 807
2008 IS-05 17 29 29 16 6 1 1 23 47 551
2008 IS-06 20 25 34 12 5 1 3 17 47 286

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 23 32 14 8 2 3 24 43 2618
2017 IS-02 13 19 28 18 15 4 4 35 35 214
2017 IS-03 14 20 34 15 11 3 4 28 36 577
2017 IS-04 18 26 30 14 7 2 3 22 47 840
2017 IS-05 20 23 33 14 7 2 2 21 45 597
2017 IS-06 23 23 34 10 7 1 2 17 48 331
2014 IS 18 24 32 15 7 1 3 23 44 2696
2014 IS-01 0 9 29 0 35 8 18 48 13 10
2014 IS-02 9 18 29 22 14 2 5 39 30 237
2014 IS-03 13 22 34 16 8 3 4 26 38 583
2014 IS-04 20 24 33 12 7 1 3 20 46 834
2014 IS-05 20 25 32 14 6 1 2 20 46 622
2014 IS-06 25 30 29 12 4 0 0 16 54 359

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 44 33 8 9 5 1 0 77 15 2619
2017 IS-02 46 28 10 7 8 0 0 75 15 213
2017 IS-03 39 37 10 8 6 1 0 76 14 578
2017 IS-04 43 32 9 10 5 1 0 76 15 842
2017 IS-05 44 33 7 10 5 1 0 77 16 597
2017 IS-06 54 31 5 6 4 1 0 86 10 330
2014 IS 45 30 8 10 6 1 0 75 16 2700
2014 IS-01 93 0 7 0 0 0 0 93 0 10
2014 IS-02 46 25 9 13 6 1 0 72 19 237
2014 IS-03 42 30 10 11 7 1 0 73 17 584
2014 IS-04 44 31 7 10 7 1 0 75 18 835
2014 IS-05 45 30 8 10 4 2 0 77 15 622
2014 IS-06 50 31 6 8 5 0 0 81 13 360

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 48 36 6 7 3 0 0 84 10 2615
2017 IS-02 52 29 7 10 2 0 0 81 12 214
2017 IS-03 47 35 7 7 3 0 0 83 10 578
2017 IS-04 48 35 7 6 3 0 0 84 9 840
2017 IS-05 46 39 5 8 2 0 0 85 10 594
2017 IS-06 52 33 7 6 2 0 0 85 8 330
2014 IS 45 39 6 7 2 0 0 85 9 2699
2014 IS-01 85 15 0 0 0 0 0 100 0 10
2014 IS-02 47 39 7 7 0 0 0 86 8 237
2014 IS-03 42 40 8 7 3 0 0 82 10 583
2014 IS-04 44 41 5 7 2 0 0 85 10 835
2014 IS-05 47 38 5 7 2 0 0 85 9 622
2014 IS-06 48 39 4 6 2 0 0 87 8 360

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 37 13 4 2 4 0 81 6 2616
2017 IS-02 45 27 16 5 2 5 0 76 7 213
2017 IS-03 39 38 13 4 2 4 0 81 5 579
2017 IS-04 37 39 13 4 2 5 0 80 7 841
2017 IS-05 41 37 13 4 1 4 0 82 5 594
2017 IS-06 44 38 10 3 1 3 1 85 4 330
2014 IS 42 34 13 3 1 6 0 81 5 2700
2014 IS-01 74 26 0 0 0 0 0 100 0 10
2014 IS-02 47 30 12 4 3 4 0 81 7 237
2014 IS-03 44 32 13 4 1 6 0 81 5 583
2014 IS-04 39 36 12 3 1 8 0 82 5 835
2014 IS-05 41 36 13 3 1 6 0 81 5 622
2014 IS-06 42 36 15 2 1 4 0 81 3 361

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 37 44 9 6 2 2 0 82 8 2621
2017 IS-02 48 33 7 6 2 3 0 84 9 215
2017 IS-03 37 44 9 6 2 2 0 82 9 579
2017 IS-04 33 47 9 6 2 3 0 82 8 840
2017 IS-05 35 46 10 6 1 1 0 82 8 597
2017 IS-06 42 40 9 7 1 1 0 83 8 331
2014 IS 39 38 12 6 2 3 0 79 8 2701
2014 IS-01 74 26 0 0 0 0 0 100 0 10
2014 IS-02 44 33 12 6 3 3 0 79 9 237
2014 IS-03 41 36 11 6 2 4 0 80 8 584
2014 IS-04 35 40 13 6 2 3 0 78 9 835
2014 IS-05 38 40 12 4 2 4 0 81 6 622
2014 IS-06 41 36 12 7 2 1 0 79 9 361
2011 IS 32 41 14 7 4 4 0 75 11 3187
2011 IS-01 53 34 7 2 4 0 0 87 6 46
2011 IS-02 40 36 11 6 2 3 1 79 9 320
2011 IS-03 31 40 14 6 6 3 0 73 12 758
2011 IS-04 29 41 14 7 4 5 0 74 11 1006
2011 IS-05 32 41 14 8 2 3 0 75 10 647
2011 IS-06 33 44 12 6 3 3 0 79 9 383

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 46 40 8 4 2 0 0 86 6 2621
2017 IS-02 54 32 6 4 3 0 0 86 7 215
2017 IS-03 45 42 6 5 1 0 0 87 6 580
2017 IS-04 42 44 8 4 2 0 0 86 6 842
2017 IS-05 45 40 10 3 1 0 0 86 4 595
2017 IS-06 54 31 6 5 3 0 0 86 9 330
2014 IS 47 38 8 5 2 0 0 85 7 2698
2014 IS-01 66 27 7 0 0 0 0 93 0 10
2014 IS-02 52 33 7 7 0 1 0 86 7 237
2014 IS-03 46 38 9 5 2 0 0 84 8 584
2014 IS-04 43 42 8 5 2 0 0 85 7 835
2014 IS-05 47 37 9 4 2 0 0 85 6 621
2014 IS-06 51 34 8 6 1 0 0 85 7 360
2011 IS 41 40 11 6 3 1 0 81 9 3179
2011 IS-01 55 24 17 2 2 0 0 78 4 46
2011 IS-02 47 35 9 6 2 1 0 83 8 319
2011 IS-03 38 41 10 6 5 0 0 79 11 757
2011 IS-04 39 39 11 6 3 1 0 79 9 1001
2011 IS-05 42 40 12 5 2 0 0 82 7 647
2011 IS-06 41 43 9 5 2 0 0 84 7 382
2008 IS 37 42 11 7 3 0 0 79 10 2687
2008 IS-01 40 44 13 3 0 0 0 84 3 30
2008 IS-02 42 34 14 7 3 0 0 76 10 290
2008 IS-03 35 44 12 5 4 0 0 79 9 667
2008 IS-04 36 43 10 7 4 0 0 79 10 812
2008 IS-05 39 40 11 6 3 0 0 79 9 551
2008 IS-06 33 44 10 10 1 0 0 78 12 286

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 28 30 14 10 7 6 5 65 19 2621
2017 IS-02 33 27 9 11 7 7 6 68 21 215
2017 IS-03 26 30 14 8 8 7 7 65 19 579
2017 IS-04 26 29 17 10 7 5 6 62 18 842
2017 IS-05 27 30 16 12 7 5 3 62 21 595
2017 IS-06 36 34 10 9 6 3 2 74 15 331
2014 IS 31 31 14 10 7 4 3 67 18 2699
2014 IS-01 58 17 17 0 0 8 0 82 0 10
2014 IS-02 32 29 14 11 7 4 3 66 19 237
2014 IS-03 28 31 16 9 7 6 3 65 17 584
2014 IS-04 28 32 13 12 8 4 4 65 21 835
2014 IS-05 33 30 14 9 7 5 3 69 17 622
2014 IS-06 38 33 10 11 4 2 2 74 16 359

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 41 41 9 3 2 4 0 85 5 2618
2017 IS-02 43 36 9 2 6 4 0 83 8 214
2017 IS-03 37 41 12 3 1 6 0 82 5 579
2017 IS-04 38 44 9 3 1 4 0 86 5 843
2017 IS-05 43 42 8 3 0 3 0 88 4 593
2017 IS-06 49 38 5 4 2 2 0 88 6 330
2014 IS 38 42 10 5 2 3 0 83 7 2698
2014 IS-01 66 7 26 0 0 0 0 74 0 10
2014 IS-02 37 40 14 4 2 4 1 80 6 237
2014 IS-03 37 41 12 4 2 4 0 82 6 584
2014 IS-04 34 45 10 4 2 4 0 83 6 834
2014 IS-05 40 41 9 6 1 3 0 84 7 621
2014 IS-06 45 38 9 5 2 1 1 84 7 361
2011 IS 37 40 12 5 2 5 0 80 7 3184
2011 IS-01 35 33 20 6 0 7 0 72 6 46
2011 IS-02 38 35 9 6 1 10 1 82 8 320
2011 IS-03 32 41 12 6 3 6 0 78 9 757
2011 IS-04 34 41 13 4 3 4 0 79 7 1005
2011 IS-05 42 40 11 4 1 2 0 84 5 646
2011 IS-06 43 38 10 5 1 2 0 84 7 383

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 37 10 10 4 3 1 74 15 2619
2017 IS-02 35 30 14 9 7 5 1 69 16 215
2017 IS-03 29 38 13 9 6 5 1 71 15 578
2017 IS-04 33 39 11 12 3 2 1 74 15 842
2017 IS-05 35 38 9 11 4 3 1 75 15 596
2017 IS-06 49 36 4 7 3 1 0 86 10 329
2014 IS 36 39 9 9 4 3 1 77 14 2698
2014 IS-01 26 11 39 17 0 8 0 40 18 10
2014 IS-02 33 37 8 13 3 6 1 75 17 237
2014 IS-03 32 40 9 9 5 3 1 75 15 583
2014 IS-04 32 40 9 11 4 3 1 75 15 834
2014 IS-05 41 39 8 7 3 2 0 82 10 622
2014 IS-06 48 33 8 8 3 1 0 82 10 360
2011 IS 36 34 10 10 5 4 1 73 16 3179
2011 IS-01 33 35 9 11 7 4 2 72 18 46
2011 IS-02 34 32 10 9 6 6 2 73 17 320
2011 IS-03 32 35 12 11 5 4 1 70 17 758
2011 IS-04 34 33 10 12 6 5 1 71 18 1000
2011 IS-05 41 31 10 8 6 3 1 75 15 647
2011 IS-06 43 37 7 8 3 2 0 81 11 381
2008 IS 32 33 11 12 7 4 1 69 20 2687
2008 IS-01 39 31 6 7 10 3 3 75 19 29
2008 IS-02 28 31 15 14 6 6 0 62 21 289
2008 IS-03 30 31 12 14 8 4 1 64 23 669
2008 IS-04 30 36 10 11 7 4 0 70 20 812
2008 IS-05 39 32 10 10 5 4 0 73 16 552
2008 IS-06 38 34 10 11 6 2 0 74 17 285

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 35 17 13 6 5 1 62 20 2622
2017 IS-02 23 31 23 9 7 7 0 58 17 215
2017 IS-03 22 34 19 12 6 7 1 61 19 580
2017 IS-04 19 36 17 15 6 6 1 60 23 843
2017 IS-05 24 35 17 16 4 4 1 62 21 596
2017 IS-06 32 39 12 12 4 1 0 72 16 329
2014 IS 24 34 18 12 6 6 1 62 19 2699
2014 IS-01 26 37 17 9 0 11 0 70 11 10
2014 IS-02 22 34 22 10 5 7 2 61 16 237
2014 IS-03 19 35 18 12 7 8 1 59 21 583
2014 IS-04 22 33 17 14 7 7 1 60 22 834
2014 IS-05 27 34 19 12 5 4 0 63 17 622
2014 IS-06 36 36 12 10 4 2 0 74 14 361
2011 IS 18 36 18 14 7 6 1 58 23 3183
2011 IS-01 19 29 21 18 2 4 7 53 23 46
2011 IS-02 17 30 20 16 7 8 2 53 25 321
2011 IS-03 14 32 21 14 10 7 1 51 26 757
2011 IS-04 17 36 18 15 8 6 1 56 24 1003
2011 IS-05 20 41 15 11 5 6 1 66 18 647
2011 IS-06 27 40 15 13 4 2 0 67 17 382

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 15 21 18 15 13 13 4 44 34 2622
2017 IS-02 21 22 21 8 11 16 2 52 23 215
2017 IS-03 15 23 18 14 11 15 4 47 31 579
2017 IS-04 13 22 18 17 14 13 3 42 36 842
2017 IS-05 13 18 20 18 14 12 4 38 38 597
2017 IS-06 18 23 17 11 15 8 8 49 31 330
2014 IS 11 20 19 19 16 12 3 37 41 2700
2014 IS-01 40 0 7 19 7 26 0 54 36 10
2014 IS-02 13 21 19 17 14 13 3 41 36 237
2014 IS-03 10 21 18 21 17 11 3 36 43 584
2014 IS-04 10 20 19 18 17 13 3 37 41 834
2014 IS-05 11 19 19 20 16 13 3 35 43 622
2014 IS-06 14 19 19 18 15 8 6 39 39 361
2011 IS 11 19 19 17 16 15 4 37 40 3188
2011 IS-01 15 16 10 14 17 26 2 44 43 46
2011 IS-02 15 17 16 16 12 20 5 42 36 322
2011 IS-03 10 20 19 15 17 15 4 37 39 757
2011 IS-04 10 18 20 18 16 15 3 34 42 1006
2011 IS-05 10 18 20 17 17 15 4 34 42 648
2011 IS-06 14 20 18 18 13 12 4 42 37 382

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 31 48 4 13 5 0 0 78 18 2622
2017 IS-02 32 48 3 11 5 0 0 81 17 215
2017 IS-03 34 45 4 11 5 0 0 79 17 579
2017 IS-04 31 48 4 12 4 0 0 80 16 842
2017 IS-05 28 50 4 14 4 0 0 78 18 596
2017 IS-06 29 44 6 15 6 0 0 73 21 331
2014 IS 33 48 4 11 3 0 0 82 14 2698
2014 IS-01 44 48 0 8 0 0 0 92 8 10
2014 IS-02 39 41 3 13 3 0 0 81 16 237
2014 IS-03 37 45 3 11 4 0 0 82 15 584
2014 IS-04 33 50 4 9 4 0 0 82 13 835
2014 IS-05 31 53 5 9 2 0 0 84 12 621
2014 IS-06 28 49 7 14 3 0 0 77 16 360
2011 IS 39 44 4 10 3 0 0 83 13 3185
2011 IS-01 51 40 2 6 0 0 0 91 6 45
2011 IS-02 40 44 5 9 2 0 0 84 10 320
2011 IS-03 35 46 4 11 4 0 0 81 15 758
2011 IS-04 41 42 4 9 3 0 0 84 12 1006
2011 IS-05 39 46 3 10 2 0 0 85 12 646
2011 IS-06 41 43 3 10 4 0 0 84 13 383
2008 IS 39 47 3 9 2 0 0 85 11 2687
2008 IS-01 35 43 7 7 7 0 0 78 15 30
2008 IS-02 41 45 4 7 3 0 0 85 11 290
2008 IS-03 39 46 3 10 2 0 0 85 12 669
2008 IS-04 42 45 2 9 3 0 0 87 11 811
2008 IS-05 38 48 3 8 2 0 0 86 10 551
2008 IS-06 34 48 5 9 3 0 0 83 12 285

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 38 38 7 12 5 0 0 76 17 2621
2017 IS-02 42 36 9 9 5 0 0 77 14 215
2017 IS-03 39 38 7 11 5 0 0 77 16 579
2017 IS-04 38 39 6 11 5 0 0 77 16 842
2017 IS-05 34 40 7 14 5 0 0 74 19 597
2017 IS-06 40 34 6 14 6 0 0 74 20 330
2014 IS 43 35 7 10 5 0 0 79 15 2696
2014 IS-01 90 0 0 10 0 0 0 90 10 10
2014 IS-02 47 37 6 6 3 0 0 85 9 236
2014 IS-03 44 33 7 11 5 0 0 77 16 584
2014 IS-04 40 36 7 10 6 0 0 77 16 833
2014 IS-05 43 38 5 9 4 0 0 81 13 622
2014 IS-06 44 33 7 11 6 0 0 77 16 360
2011 IS 44 36 7 8 4 0 0 80 13 3181
2011 IS-01 49 36 7 7 2 0 0 85 9 45
2011 IS-02 44 34 11 9 3 0 0 77 12 322
2011 IS-03 43 35 7 9 6 0 0 78 15 758
2011 IS-04 42 39 7 9 3 0 0 81 12 1004
2011 IS-05 50 34 6 7 3 0 0 84 10 646
2011 IS-06 41 37 7 9 6 0 0 78 15 380

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 48 37 7 6 1 0 0 86 7 2613
2017 IS-02 48 32 12 6 1 0 1 81 7 213
2017 IS-03 46 39 8 5 2 0 0 85 7 578
2017 IS-04 49 38 6 5 1 0 1 87 6 838
2017 IS-05 46 38 7 8 1 0 0 84 9 596
2017 IS-06 53 35 6 4 2 0 0 87 7 330
2014 IS 46 38 8 5 2 0 0 85 7 2694
2014 IS-01 58 26 8 7 0 0 0 85 7 10
2014 IS-02 46 38 7 6 1 1 1 85 7 237
2014 IS-03 47 36 9 5 2 0 1 84 7 584
2014 IS-04 44 40 8 6 2 0 0 84 8 833
2014 IS-05 46 41 6 5 1 0 0 88 6 621
2014 IS-06 53 33 6 5 2 1 0 87 7 358

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 68 22 4 3 1 0 1 92 4 2614
2017 IS-02 67 20 5 5 2 0 1 88 7 215
2017 IS-03 68 23 5 1 2 0 1 92 4 579
2017 IS-04 70 21 4 3 0 1 1 92 4 837
2017 IS-05 69 22 4 3 1 0 0 92 3 596
2017 IS-06 66 26 4 2 2 0 1 92 4 329
2014 IS 71 21 3 3 1 0 0 92 4 2697
2014 IS-01 90 10 0 0 0 0 0 100 0 10
2014 IS-02 71 21 3 3 1 1 0 93 4 237
2014 IS-03 71 21 3 4 1 0 0 92 5 584
2014 IS-04 69 22 3 4 1 0 0 92 5 834
2014 IS-05 74 19 3 2 0 0 0 94 3 621
2014 IS-06 70 21 5 2 1 0 0 91 4 360
2011 IS 72 19 3 3 1 1 0 92 5 3179
2011 IS-01 78 13 5 2 0 2 0 93 2 46
2011 IS-02 70 21 3 3 3 1 0 92 6 319
2011 IS-03 72 19 3 3 1 1 0 92 5 756
2011 IS-04 73 18 4 4 1 1 1 92 5 1006
2011 IS-05 73 20 3 3 0 1 0 94 3 643
2011 IS-06 70 21 3 3 1 1 0 93 4 382
2008 IS 72 19 3 4 1 0 0 92 5 2684
2008 IS-01 67 23 4 3 4 0 0 90 7 30
2008 IS-02 71 21 3 3 1 0 0 93 5 290
2008 IS-03 71 20 3 3 1 0 0 92 5 668
2008 IS-04 74 18 2 4 1 0 0 93 5 811
2008 IS-05 74 18 3 3 1 0 0 93 4 551
2008 IS-06 70 20 5 4 1 0 0 90 5 284

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 62 22 5 7 3 0 0 84 11 2621
2017 IS-02 71 20 4 4 2 0 0 90 6 214
2017 IS-03 61 22 6 7 4 0 1 83 11 579
2017 IS-04 61 22 6 8 3 0 0 83 11 843
2017 IS-05 61 22 6 8 3 0 0 83 11 597
2017 IS-06 60 27 3 7 3 0 0 87 10 330
2014 IS 60 22 5 9 4 0 0 83 12 2697
2014 IS-01 90 0 0 10 0 0 0 90 10 10
2014 IS-02 60 25 5 6 4 0 0 85 10 237
2014 IS-03 59 24 4 8 4 0 1 83 12 584
2014 IS-04 60 19 6 11 4 0 0 79 15 833
2014 IS-05 61 24 4 8 3 0 0 84 11 622
2014 IS-06 63 22 4 8 3 0 0 85 11 360
2011 IS 61 21 5 9 4 0 0 83 13 3183
2011 IS-01 76 13 4 5 2 0 0 89 7 46
2011 IS-02 60 24 3 7 4 0 1 86 11 320
2011 IS-03 59 22 6 9 4 0 0 81 12 758
2011 IS-04 61 21 4 10 3 0 1 83 13 1004
2011 IS-05 63 19 5 9 4 0 0 83 12 645
2011 IS-06 62 21 3 8 5 0 0 83 14 383
2008 IS 60 21 5 10 4 0 0 82 13 2685
2008 IS-01 50 30 6 9 4 0 0 80 13 30
2008 IS-02 63 21 6 9 1 0 0 84 10 290
2008 IS-03 61 22 4 9 5 0 0 83 13 669
2008 IS-04 61 21 3 11 4 0 0 82 15 811
2008 IS-05 63 19 6 10 3 0 0 82 13 551
2008 IS-06 54 27 6 8 4 0 0 81 12 283

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 70 19 3 5 2 0 1 90 7 2622
2017 IS-02 71 17 3 5 3 0 1 90 8 215
2017 IS-03 67 19 4 5 3 0 2 88 9 578
2017 IS-04 70 19 4 5 1 0 1 90 6 843
2017 IS-05 71 19 4 5 1 0 0 90 6 597
2017 IS-06 74 22 1 2 1 0 0 96 3 330
2014 IS 72 18 3 5 2 0 1 90 7 2698
2014 IS-01 83 0 7 10 0 0 0 83 10 10
2014 IS-02 70 20 3 5 2 0 1 90 7 237
2014 IS-03 67 20 3 5 4 0 2 89 9 584
2014 IS-04 73 16 4 4 2 0 1 89 7 833
2014 IS-05 73 18 3 4 1 0 0 92 5 622
2014 IS-06 76 16 2 5 1 0 0 92 6 360
2011 IS 69 18 4 6 2 0 1 88 8 3182
2011 IS-01 76 11 2 5 2 4 0 91 7 46
2011 IS-02 67 19 4 5 3 0 3 88 8 322
2011 IS-03 67 19 5 4 3 0 2 87 8 758
2011 IS-04 69 17 3 7 2 0 1 87 9 1002
2011 IS-05 74 17 2 5 2 0 1 91 7 646
2011 IS-06 68 21 4 6 0 0 1 89 7 381
2008 IS 69 16 5 5 3 0 2 87 8 2686
2008 IS-01 73 17 0 4 3 3 0 93 7 30
2008 IS-02 71 14 5 6 2 0 2 87 8 289
2008 IS-03 67 17 6 5 4 0 2 85 9 667
2008 IS-04 70 16 4 5 3 0 2 88 8 812
2008 IS-05 72 15 6 5 2 0 2 88 7 551
2008 IS-06 70 18 4 4 1 0 2 91 5 286

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 81 13 2 2 1 0 1 95 3 2622
2017 IS-02 86 9 1 2 1 0 0 96 3 215
2017 IS-03 76 15 2 2 2 0 1 93 4 578
2017 IS-04 80 13 3 2 1 0 1 94 2 843
2017 IS-05 82 13 2 2 1 0 0 95 3 596
2017 IS-06 83 13 2 0 2 0 0 96 2 331
2014 IS 80 13 2 2 1 0 1 94 4 2700
2014 IS-01 83 7 0 10 0 0 0 90 10 10
2014 IS-02 80 14 2 2 1 0 1 95 3 237
2014 IS-03 77 15 2 2 3 0 1 93 4 584
2014 IS-04 81 12 3 2 1 0 1 94 3 835
2014 IS-05 81 13 2 2 1 0 1 95 3 622
2014 IS-06 79 12 3 3 2 0 1 92 5 360
2011 IS 80 12 3 2 2 0 1 93 4 3186
2011 IS-01 81 11 2 2 0 4 0 96 2 46
2011 IS-02 77 14 2 3 3 0 1 92 6 321
2011 IS-03 79 11 2 2 3 1 2 93 5 757
2011 IS-04 80 12 3 2 2 0 1 93 4 1006
2011 IS-05 81 12 3 2 2 0 0 93 4 648
2011 IS-06 79 13 5 3 0 0 1 93 3 381
2008 IS 82 8 3 2 2 0 2 93 5 2684
2008 IS-01 88 9 0 0 0 0 3 100 0 30
2008 IS-02 81 9 3 3 2 0 2 92 4 290
2008 IS-03 80 10 3 2 3 0 2 92 5 667
2008 IS-04 83 8 2 2 3 0 2 93 5 809
2008 IS-05 84 7 3 2 2 0 2 93 4 552
2008 IS-06 82 10 2 3 1 0 2 94 4 285

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 56 26 7 6 2 1 2 85 8 2621
2017 IS-02 62 21 6 4 3 2 2 86 7 215
2017 IS-03 53 28 7 6 3 1 1 83 10 579
2017 IS-04 55 26 8 6 2 1 2 83 8 841
2017 IS-05 57 27 8 6 1 1 1 85 7 597
2017 IS-06 61 28 5 4 1 1 1 90 5 330
2014 IS 57 25 8 6 2 1 1 84 8 2699
2014 IS-01 74 17 0 10 0 0 0 90 10 10
2014 IS-02 60 24 6 4 1 0 4 88 6 237
2014 IS-03 54 26 8 5 3 1 2 83 9 583
2014 IS-04 59 22 8 7 2 1 1 82 9 835
2014 IS-05 57 27 8 5 2 0 1 84 7 622
2014 IS-06 58 26 7 7 1 0 0 84 9 360

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 66 22 5 2 0 4 1 92 2 2623
2017 IS-02 68 20 4 1 1 3 2 93 2 214
2017 IS-03 64 21 6 2 1 5 1 91 3 579
2017 IS-04 64 24 6 2 0 3 1 92 2 843
2017 IS-05 66 23 4 1 0 5 1 94 1 597
2017 IS-06 72 19 4 1 1 2 1 93 2 331
2014 IS 67 22 4 2 1 2 2 93 3 2698
2014 IS-01 93 0 0 0 0 0 7 100 0 10
2014 IS-02 66 22 4 1 0 1 6 94 1 237
2014 IS-03 63 25 4 2 1 2 2 92 3 583
2014 IS-04 67 21 4 3 1 2 2 92 4 835
2014 IS-05 69 21 3 1 1 3 1 94 2 621
2014 IS-06 71 20 4 2 1 1 1 93 3 360
2011 IS 67 19 5 3 1 2 3 91 4 3187
2011 IS-01 77 13 0 0 0 2 8 100 0 46
2011 IS-02 64 20 4 2 2 5 3 91 4 321
2011 IS-03 61 23 6 2 2 2 4 90 4 758
2011 IS-04 68 19 6 3 0 2 3 91 3 1005
2011 IS-05 71 17 5 3 0 2 1 91 3 648
2011 IS-06 70 17 5 3 0 2 3 91 3 383
2008 IS 66 19 7 2 1 2 2 90 3 2683
2008 IS-01 77 17 7 0 0 0 0 93 0 30
2008 IS-02 69 19 5 2 0 3 2 92 2 289
2008 IS-03 64 20 7 3 1 3 3 89 4 668
2008 IS-04 66 21 6 2 1 2 3 91 3 810
2008 IS-05 67 17 8 2 0 3 3 89 2 550
2008 IS-06 70 18 7 2 1 2 0 90 3 285

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 19 81 2622
2017 IS-02 21 79 215
2017 IS-03 16 84 579
2017 IS-04 19 81 843
2017 IS-05 18 82 595
2017 IS-06 21 79 331
2014 IS 18 82 2698
2014 IS-02 17 83 236
2014 IS-03 17 83 584
2014 IS-04 19 81 833
2014 IS-05 18 82 622
2014 IS-06 20 80 361

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 IS 44 488
2017 IS-02 52 45
2017 IS-03 53 96
2017 IS-04 46 159
2017 IS-05 39 106
2017 IS-06 30 67
2014 IS 43 496
2014 IS-02 62 40
2014 IS-03 55 101
2014 IS-04 44 160
2014 IS-05 36 113
2014 IS-06 25 71

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 IS 70 488
2017 IS-02 58 45
2017 IS-03 65 96
2017 IS-04 68 159
2017 IS-05 79 106
2017 IS-06 79 67
2014 IS 68 496
2014 IS-02 53 40
2014 IS-03 70 101
2014 IS-04 67 160
2014 IS-05 72 113
2014 IS-06 68 71

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 IS 6 488
2017 IS-04 5 159
2017 IS-05 6 106
2017 IS-06 13 67
2014 IS 6 496
2014 IS-02 0 40
2014 IS-04 4 160
2014 IS-05 8 113
2014 IS-06 17 71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 IS 0 488
2017 IS-02 0 45
2017 IS-03 0 96
2017 IS-04 0 159
2017 IS-05 0 106
2017 IS-06 0 67
2014 IS-02 0 40
2014 IS-03 0 101
2014 IS-05 0 113
2014 IS-06 0 71

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 IS 5 488
2017 IS-02 11 45
2017 IS-04 3 159
2017 IS-05 5 106
2014 IS 2 496

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 IS 2 488
2017 IS-04 3 159
2014 IS 3 496

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 3 488
2017 IS-03 6 96
2017 IS-05 0 106
2014 IS 2 496
2014 IS-02 0 40

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 IS 38 489
2017 IS-02 23 45
2017 IS-03 33 96
2017 IS-04 39 159
2017 IS-05 41 107
2017 IS-06 45 67
2014 IS 39 497
2014 IS-02 28 40
2014 IS-03 22 101
2014 IS-04 38 161
2014 IS-05 51 113
2014 IS-06 51 71

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 IS 44 489
2017 IS-02 32 45
2017 IS-03 44 96
2017 IS-04 43 159
2017 IS-05 50 107
2017 IS-06 49 67
2014 IS 45 497
2014 IS-02 43 40
2014 IS-03 40 101
2014 IS-04 47 161
2014 IS-05 48 113
2014 IS-06 52 71

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 IS 40 489
2017 IS-02 35 45
2017 IS-03 34 96
2017 IS-04 45 159
2017 IS-05 41 107
2017 IS-06 42 67
2014 IS 39 497
2014 IS-02 45 40
2014 IS-03 41 101
2014 IS-04 41 161
2014 IS-05 35 113
2014 IS-06 37 71

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 IS 39 489
2017 IS-02 39 45
2017 IS-03 42 96
2017 IS-04 41 159
2017 IS-05 34 107
2017 IS-06 44 67
2014 IS 34 497
2014 IS-02 32 40
2014 IS-03 40 101
2014 IS-04 29 161
2014 IS-05 34 113
2014 IS-06 41 71

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 IS 31 489
2017 IS-02 25 45
2017 IS-03 21 96
2017 IS-04 31 159
2017 IS-05 42 107
2017 IS-06 37 67
2014 IS 29 497
2014 IS-02 24 40
2014 IS-03 22 101
2014 IS-04 33 161
2014 IS-05 32 113
2014 IS-06 33 71

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 IS 54 489
2017 IS-02 49 45
2017 IS-03 58 96
2017 IS-04 58 159
2017 IS-05 43 107
2017 IS-06 52 67
2014 IS 53 497
2014 IS-02 51 40
2014 IS-03 58 101
2014 IS-04 58 161
2014 IS-05 47 113
2014 IS-06 47 71

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 IS 30 489
2017 IS-02 20 45
2017 IS-03 32 96
2017 IS-04 29 159
2017 IS-05 34 107
2017 IS-06 30 67
2014 IS 33 497
2014 IS-02 27 40
2014 IS-03 31 101
2014 IS-04 31 161
2014 IS-05 43 113
2014 IS-06 31 71

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 IS-02 0 45
2017 IS-04 0 159
2017 IS-06 0 67
2014 IS 1 497
2014 IS-04 0 161
2014 IS-05 0 113

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 IS 10 489
2017 IS-02 19 45
2017 IS-03 13 96
2017 IS-04 14 159
2014 IS 8 497
2014 IS-03 7 101
2014 IS-04 8 161
2014 IS-05 8 113
2014 IS-06 7 71

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 IS 9 489
2017 IS-03 8 96
2017 IS-04 9 159
2017 IS-05 8 107
2017 IS-06 7 67
2014 IS 7 497
2014 IS-03 5 101
2014 IS-04 8 161
2014 IS-05 8 113
2014 IS-06 8 71

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 IS 45 489
2017 IS-02 38 45
2017 IS-03 48 96
2017 IS-04 46 159
2017 IS-05 45 107
2017 IS-06 47 67
2014 IS 40 497
2014 IS-02 48 40
2014 IS-03 40 101
2014 IS-04 40 161
2014 IS-05 42 113
2014 IS-06 37 71

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 IS 25 489
2017 IS-02 15 45
2017 IS-03 24 96
2017 IS-04 22 159
2017 IS-05 25 107
2017 IS-06 33 67
2014 IS 28 497
2014 IS-02 21 40
2014 IS-03 29 101
2014 IS-04 27 161
2014 IS-05 27 113
2014 IS-06 34 71

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 11 489
2017 IS-02 17 45
2017 IS-03 9 96
2017 IS-04 11 159
2017 IS-05 12 107
2017 IS-06 10 67
2014 IS 11 497
2014 IS-02 22 40
2014 IS-03 14 101
2014 IS-04 9 161
2014 IS-05 7 113
2014 IS-06 13 71

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 IS 61 489
2017 IS-02 44 45
2017 IS-03 61 96
2017 IS-04 59 159
2017 IS-05 67 107
2017 IS-06 69 67
2014 IS 54 497
2014 IS-02 61 40
2014 IS-03 36 101
2014 IS-04 61 161
2014 IS-05 60 113
2014 IS-06 57 71

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 IS 23 489
2017 IS-02 20 45
2017 IS-03 23 96
2017 IS-04 24 159
2017 IS-05 21 107
2017 IS-06 22 67
2014 IS 29 497
2014 IS-02 31 40
2014 IS-03 26 101
2014 IS-04 29 161
2014 IS-05 31 113
2014 IS-06 31 71

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 IS 11 489
2017 IS-03 8 96
2017 IS-04 11 159
2017 IS-05 12 107
2017 IS-06 15 67
2014 IS 12 497
2014 IS-02 12 40
2014 IS-03 5 101
2014 IS-04 12 161
2014 IS-05 12 113
2014 IS-06 21 71

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 IS 15 489
2017 IS-03 14 96
2017 IS-04 20 159
2017 IS-05 14 107
2017 IS-06 12 67
2014 IS 11 497
2014 IS-02 14 40
2014 IS-03 16 101
2014 IS-04 12 161
2014 IS-05 9 113
2014 IS-06 7 71

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 IS 8 489
2017 IS-02 14 45
2017 IS-03 10 96
2017 IS-04 7 159
2017 IS-05 6 107
2017 IS-06 7 67
2014 IS 10 497
2014 IS-03 5 101
2014 IS-04 11 161
2014 IS-05 13 113
2014 IS-06 15 71

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 IS 4 489
2017 IS-02 0 45
2017 IS-04 4 159
2014 IS 4 497
2014 IS-03 5 101
2014 IS-04 5 161

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 IS 10 489
2017 IS-03 11 96
2017 IS-04 10 159
2017 IS-05 16 107
2017 IS-06 8 67
2014 IS 14 497
2014 IS-02 14 40
2014 IS-03 15 101
2014 IS-04 12 161
2014 IS-05 14 113
2014 IS-06 12 71

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 12 489
2017 IS-02 13 45
2017 IS-03 13 96
2017 IS-04 12 159
2017 IS-05 11 107
2017 IS-06 11 67
2014 IS 9 497
2014 IS-03 9 101
2014 IS-04 8 161
2014 IS-05 13 113
2014 IS-06 8 71

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 IS 23 489
2017 IS-02 35 45
2017 IS-03 22 96
2017 IS-04 24 159
2017 IS-05 19 107
2017 IS-06 21 67
2014 IS 26 497
2014 IS-02 19 40
2014 IS-03 37 101
2014 IS-04 22 161
2014 IS-05 22 113
2014 IS-06 27 71

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 IS 10 471
2017 IS-02 15 45
2017 IS-03 11 92
2017 IS-04 12 152
2017 IS-05 8 103
2017 IS-06 9 64
2014 IS 13 477
2014 IS-02 0 39
2014 IS-03 10 96
2014 IS-04 16 153
2014 IS-05 18 110
2014 IS-06 9 68

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 IS 20 471
2017 IS-02 24 45
2017 IS-03 24 92
2017 IS-04 19 152
2017 IS-05 19 103
2017 IS-06 14 64
2014 IS 23 477
2014 IS-02 18 39
2014 IS-03 24 96
2014 IS-04 27 153
2014 IS-05 18 110
2014 IS-06 19 68

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 IS 8 471
2017 IS-02 17 45
2017 IS-03 7 92
2017 IS-04 7 152
2017 IS-05 8 103
2014 IS 9 477
2014 IS-03 12 96
2014 IS-04 10 153
2014 IS-05 9 110
2014 IS-06 7 68

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 IS 8 471
2017 IS-03 12 92
2017 IS-04 11 152
2017 IS-05 5 103
2014 IS 7 477
2014 IS-03 8 96
2014 IS-04 7 153
2014 IS-05 5 110
2014 IS-06 13 68

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 IS 12 471
2017 IS-02 15 45
2017 IS-03 17 92
2017 IS-04 12 152
2017 IS-05 10 103
2017 IS-06 11 64
2014 IS 12 477
2014 IS-02 17 39
2014 IS-03 5 96
2014 IS-04 9 153
2014 IS-05 21 110
2014 IS-06 12 68

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 IS 16 471
2017 IS-02 12 45
2017 IS-03 15 92
2017 IS-04 20 152
2017 IS-05 18 103
2017 IS-06 15 64
2014 IS 11 477
2014 IS-02 13 39
2014 IS-03 11 96
2014 IS-04 9 153
2014 IS-05 16 110
2014 IS-06 12 68

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 IS 17 471
2017 IS-02 13 45
2017 IS-03 14 92
2017 IS-04 17 152
2017 IS-05 20 103
2017 IS-06 19 64
2014 IS 13 477
2014 IS-03 8 96
2014 IS-04 17 153
2014 IS-05 11 110
2014 IS-06 17 68

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 IS 12 471
2017 IS-02 18 45
2017 IS-03 13 92
2017 IS-04 13 152
2017 IS-05 9 103
2014 IS 9 477
2014 IS-03 10 96
2014 IS-04 9 153
2014 IS-05 7 110
2014 IS-06 9 68

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 IS 12 471
2017 IS-03 13 92
2017 IS-04 11 152
2017 IS-05 7 103
2017 IS-06 19 64
2014 IS 11 477
2014 IS-02 17 39
2014 IS-03 13 96
2014 IS-04 10 153
2014 IS-05 10 110
2014 IS-06 9 68

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 IS 30 471
2017 IS-02 32 45
2017 IS-03 28 92
2017 IS-04 30 152
2017 IS-05 34 103
2017 IS-06 24 64
2014 IS 24 477
2014 IS-02 17 39
2014 IS-03 20 96
2014 IS-04 23 153
2014 IS-05 22 110
2014 IS-06 36 68

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 IS 10 471
2017 IS-03 9 92
2017 IS-04 10 152
2017 IS-05 10 103
2017 IS-06 13 64
2014 IS 10 477
2014 IS-03 11 96
2014 IS-04 10 153
2014 IS-05 11 110
2014 IS-06 7 68

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 IS 43 471
2017 IS-02 47 45
2017 IS-03 38 92
2017 IS-04 46 152
2017 IS-05 49 103
2017 IS-06 40 64
2014 IS 46 477
2014 IS-02 50 39
2014 IS-03 46 96
2014 IS-04 43 153
2014 IS-05 43 110
2014 IS-06 53 68

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 IS 1 471
2017 IS-05 0 103
2014 IS-02 0 39
2014 IS-03 0 96

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 IS 50 471
2017 IS-02 40 45
2017 IS-03 47 92
2017 IS-04 51 152
2017 IS-05 55 103
2017 IS-06 53 64
2014 IS 50 477
2014 IS-02 37 39
2014 IS-03 51 96
2014 IS-04 46 153
2014 IS-05 50 110
2014 IS-06 60 68

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 IS-03 0 92
2017 IS-05 0 103

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 12 471
2017 IS-02 13 45
2017 IS-03 18 92
2017 IS-04 8 152
2017 IS-05 7 103
2017 IS-06 17 64
2014 IS 8 477
2014 IS-03 6 96
2014 IS-04 9 153
2014 IS-05 7 110
2014 IS-06 9 68

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 85 15 489
2017 IS-02 85 15 45
2017 IS-03 85 15 96
2017 IS-04 84 16 159
2017 IS-05 82 18 107
2017 IS-06 84 16 67

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 14 20 8 6 31 9 43 23 2621
2017 IS-02 16 17 20 4 5 26 13 54 14 215
2017 IS-03 12 15 18 6 6 35 8 48 21 578
2017 IS-04 10 13 21 8 7 32 10 39 24 842
2017 IS-05 10 13 21 10 7 29 10 38 28 596
2017 IS-06 14 18 19 11 5 26 8 47 23 331
2014 IS 12 16 19 7 6 33 9 46 21 2701
2014 IS-01 22 10 24 0 0 36 8 57 0 10
2014 IS-02 12 15 20 4 5 31 14 48 16 237
2014 IS-03 12 13 18 7 5 37 9 45 22 584
2014 IS-04 10 16 18 7 6 35 8 44 23 835
2014 IS-05 10 17 20 7 6 31 9 46 22 622
2014 IS-06 18 18 22 6 5 25 5 52 16 361

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 31 19 7 4 13 2 64 14 2619
2017 IS-02 28 31 15 4 2 15 4 73 8 215
2017 IS-03 25 32 16 7 3 16 1 69 12 578
2017 IS-04 22 32 20 7 5 13 1 63 14 841
2017 IS-05 21 29 22 9 5 12 2 58 16 595
2017 IS-06 30 32 18 8 4 6 1 67 14 331
2014 IS 21 29 20 7 4 17 1 62 13 2700
2014 IS-01 37 24 31 0 0 7 0 66 0 10
2014 IS-02 25 25 22 3 4 16 5 64 9 237
2014 IS-03 22 27 20 6 4 20 1 62 12 584
2014 IS-04 17 30 21 8 4 18 2 58 15 834
2014 IS-05 21 28 19 8 4 17 1 61 15 622
2014 IS-06 28 31 19 7 5 11 0 66 13 361
2011 IS 26 35 17 6 4 11 0 69 11 3179
2011 IS-01 27 38 24 0 4 7 0 70 4 46
2011 IS-02 31 34 11 5 2 16 1 78 8 321
2011 IS-03 26 37 16 6 4 10 1 71 11 757
2011 IS-04 25 34 18 7 4 12 0 67 12 1002
2011 IS-05 24 33 20 6 4 12 0 66 11 643
2011 IS-06 24 37 18 9 3 9 0 68 13 383

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 7 93 2617
2017 IS-02 9 91 215
2017 IS-03 6 94 577
2017 IS-04 9 91 842
2017 IS-05 4 96 593
2017 IS-06 6 94 331
2014 IS 7 93 2696
2014 IS-01 0 100 10
2014 IS-02 5 95 236
2014 IS-03 9 91 584
2014 IS-04 6 94 835
2014 IS-05 5 95 620
2014 IS-06 6 94 359

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 IS 36 189
2017 IS-02 32 20
2017 IS-03 42 36
2017 IS-04 39 79
2017 IS-05 20 26
2017 IS-06 35 21
2014 IS 35 173
2014 IS-02 50 12
2014 IS-03 38 52
2014 IS-04 33 49
2014 IS-05 32 31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 IS 85 189
2017 IS-02 79 20
2017 IS-03 80 36
2017 IS-04 85 79
2017 IS-05 84 26
2017 IS-06 95 21
2014 IS 87 173
2014 IS-02 92 12
2014 IS-03 91 52
2014 IS-04 77 49
2014 IS-05 90 31
2014 IS-06 100 22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 IS 3 189
2017 IS-02 0 20
2017 IS-03 0 36
2014 IS-02 0 12
2014 IS-03 0 52
2014 IS-05 0 31

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 IS 0 189
2017 IS-02 0 20
2017 IS-03 0 36
2017 IS-04 0 79
2017 IS-05 0 26
2017 IS-06 0 21
2014 IS 0 173
2014 IS-02 0 12
2014 IS-03 0 52
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 IS 6 189
2014 IS 5 173
2014 IS-02 0 12
2014 IS-06 0 22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 IS-02 0 20
2017 IS-05 0 26
2017 IS-06 0 21
2014 IS-02 0 12
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 6 189
2014 IS-02 0 12
2014 IS-06 0 22

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 IS 14 188
2017 IS-03 21 36
2017 IS-04 10 79
2017 IS-06 24 21
2014 IS 12 172
2014 IS-02 0 12
2014 IS-03 16 51
2014 IS-05 23 31

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 IS 14 188
2017 IS-03 14 36
2017 IS-04 14 79
2014 IS 13 172
2014 IS-02 0 12
2014 IS-03 10 51
2014 IS-04 16 49

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 IS 7 188
2017 IS-03 13 36
2014 IS 5 172
2014 IS-02 0 12
2014 IS-04 0 49

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 IS 4 188
2017 IS-03 0 36
2014 IS 4 172
2014 IS-04 0 49

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 IS 32 188
2017 IS-03 23 36
2017 IS-04 35 79
2017 IS-05 43 26
2017 IS-06 35 21
2014 IS 30 172
2014 IS-03 37 51
2014 IS-04 25 49
2014 IS-05 33 31
2014 IS-06 33 22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 IS 26 188
2017 IS-02 33 19
2017 IS-03 25 36
2017 IS-04 26 79
2017 IS-05 24 26
2017 IS-06 30 21
2014 IS 20 172
2014 IS-03 20 51
2014 IS-04 10 49
2014 IS-05 23 31
2014 IS-06 37 22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 IS 3 188
2017 IS-02 0 19
2017 IS-05 0 26
2014 IS-02 0 12
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 IS-02 0 19
2017 IS-03 0 36
2017 IS-04 0 79
2017 IS-05 0 26

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 IS 8 188
2017 IS-04 8 79
2014 IS 6 172

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 IS 21 188
2017 IS-03 14 36
2017 IS-04 22 79
2017 IS-05 27 26
2017 IS-06 25 21
2014 IS 26 172
2014 IS-03 17 51
2014 IS-04 24 49
2014 IS-05 22 31
2014 IS-06 51 22

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 IS-03 0 36
2017 IS-05 0 26
2017 IS-06 0 21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 IS 17 188
2017 IS-04 21 79
2014 IS 12 172
2014 IS-03 9 51
2014 IS-04 19 49

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 IS 0 188
2017 IS-02 0 19
2017 IS-03 0 36
2017 IS-04 0 79
2017 IS-05 0 26
2017 IS-06 0 21
2014 IS 0 172
2014 IS-02 0 12
2014 IS-03 0 51
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 22 188
2017 IS-03 28 36
2017 IS-04 24 79
2014 IS 35 172
2014 IS-03 55 51
2014 IS-04 32 49
2014 IS-05 19 31
2014 IS-06 23 22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 IS 34 188
2017 IS-02 40 20
2017 IS-03 32 36
2017 IS-04 38 78
2017 IS-05 19 26
2017 IS-06 43 21
2014 IS 29 173
2014 IS-02 43 12
2014 IS-03 28 52
2014 IS-04 37 49
2014 IS-05 23 31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 IS 16 188
2017 IS-02 26 20
2017 IS-03 13 36
2017 IS-04 17 78
2017 IS-05 23 26
2014 IS 16 173
2014 IS-02 0 12
2014 IS-03 17 52
2014 IS-04 25 49

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 IS 9 188
2017 IS-04 10 78
2014 IS 10 173
2014 IS-04 14 49

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 IS 14 188
2017 IS-04 19 78
2014 IS 15 173
2014 IS-03 19 52
2014 IS-04 16 49

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 IS 3 188
2017 IS-05 0 26
2017 IS-06 0 21
2014 IS 5 173

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 IS 3 188
2017 IS-02 0 20
2017 IS-03 0 36
2014 IS 3 173
2014 IS-02 0 12
2014 IS-05 0 31

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 IS 6 188
2014 IS 12 173
2014 IS-03 14 52
2014 IS-05 20 31

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 IS 8 188
2017 IS-04 8 78
2014 IS 9 173
2014 IS-03 12 52

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 IS 48 188
2017 IS-02 30 20
2017 IS-03 41 36
2017 IS-04 47 78
2017 IS-05 58 26
2017 IS-06 57 21
2014 IS 51 173
2014 IS-02 57 12
2014 IS-03 50 52
2014 IS-04 52 49
2014 IS-05 48 31
2014 IS-06 46 22

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 IS 3 183
2017 IS-06 0 19
2014 IS 7 168
2014 IS-06 0 21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 IS 17 183
2017 IS-03 17 36
2017 IS-04 18 76
2017 IS-05 22 24
2014 IS 16 168
2014 IS-03 18 50
2014 IS-04 16 47
2014 IS-05 23 31

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 IS-02 0 20
2017 IS-06 0 19
2014 IS 5 168
2014 IS-06 0 21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 IS-02 0 20
2017 IS-04 0 76
2017 IS-05 0 24
2017 IS-06 0 19
2014 IS-02 0 12
2014 IS-03 0 50
2014 IS-06 0 21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 IS 3 183
2017 IS-03 0 36
2017 IS-05 0 24
2014 IS-03 0 50
2014 IS-04 0 47
2014 IS-06 0 21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 IS 8 183
2017 IS-04 6 76
2014 IS 8 168

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 IS 12 183
2017 IS-04 12 76
2017 IS-05 19 24
2014 IS 9 168
2014 IS-02 0 12
2014 IS-03 12 50

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 IS 12 183
2017 IS-03 19 36
2014 IS 7 168
2014 IS-03 11 50
2014 IS-05 0 31

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 IS 13 183
2017 IS-03 27 36
2017 IS-04 9 76
2014 IS 9 168
2014 IS-03 9 50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 IS 24 183
2017 IS-02 24 20
2017 IS-03 27 36
2017 IS-04 27 76
2017 IS-05 22 24
2014 IS 25 168
2014 IS-03 29 50
2014 IS-04 16 47
2014 IS-05 23 31
2014 IS-06 33 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 IS 6 183
2017 IS-04 8 76
2017 IS-06 0 19
2014 IS 10 168
2014 IS-02 0 12
2014 IS-03 14 50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 IS 38 183
2017 IS-02 24 20
2017 IS-03 36 36
2017 IS-04 45 76
2017 IS-05 25 24
2017 IS-06 47 19
2014 IS 52 168
2014 IS-02 59 12
2014 IS-03 60 50
2014 IS-04 44 47
2014 IS-05 48 31
2014 IS-06 68 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 IS-04 0 76
2017 IS-05 0 24
2017 IS-06 0 19
2014 IS-02 0 12
2014 IS-03 0 50

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 IS 58 183
2017 IS-02 50 20
2017 IS-03 50 36
2017 IS-04 72 76
2017 IS-05 50 24
2017 IS-06 49 19
2014 IS 62 168
2014 IS-02 47 12
2014 IS-03 59 50
2014 IS-04 61 47
2014 IS-05 58 31
2014 IS-06 86 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 IS-03 0 36
2017 IS-05 0 24

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 14 183
2017 IS-03 17 36
2017 IS-04 11 76
2014 IS 7 168
2014 IS-02 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 88 12 190
2017 IS-02 85 15 20
2017 IS-03 95 5 36
2017 IS-04 91 9 79
2017 IS-05 66 34 26
2017 IS-06 90 10 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 15 20 2 2 41 9 51 9 2619
2017 IS-02 17 19 17 1 3 30 13 63 7 215
2017 IS-03 11 16 19 3 2 41 9 54 9 579
2017 IS-04 9 13 21 3 3 42 10 46 12 842
2017 IS-05 10 12 22 2 2 43 9 46 8 593
2017 IS-06 13 17 18 1 2 40 8 59 7 331
2014 IS 11 14 19 2 2 43 9 52 8 2697
2014 IS-02 13 14 18 2 1 40 12 56 6 236
2014 IS-03 13 12 17 3 3 43 8 53 11 584
2014 IS-04 9 13 20 2 2 44 10 48 9 834
2014 IS-05 10 14 18 2 2 46 9 54 7 621
2014 IS-06 14 16 22 1 2 38 7 55 5 361

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 33 16 3 2 17 2 74 6 2618
2017 IS-02 30 30 16 2 2 15 5 75 5 215
2017 IS-03 27 36 14 2 1 19 2 78 5 578
2017 IS-04 24 33 18 3 2 19 2 71 7 843
2017 IS-05 26 33 19 3 1 17 2 72 5 593
2017 IS-06 34 32 15 4 2 12 1 76 7 330
2014 IS 23 30 19 3 2 22 2 69 6 2698
2014 IS-01 45 17 38 0 0 0 0 62 0 10
2014 IS-02 25 27 18 1 1 22 5 71 4 237
2014 IS-03 24 29 18 3 2 23 1 69 7 583
2014 IS-04 19 31 20 3 1 23 3 67 6 834
2014 IS-05 23 30 18 2 1 25 1 70 5 621
2014 IS-06 27 31 19 3 2 17 1 71 6 361
2011 IS 33 35 15 3 2 13 0 78 5 3181
2011 IS-01 47 33 13 0 0 7 0 86 0 46
2011 IS-02 35 33 11 3 1 17 0 82 5 321
2011 IS-03 32 36 14 3 2 12 0 78 6 753
2011 IS-04 30 35 16 3 2 14 0 76 6 1004
2011 IS-05 33 35 15 2 1 13 0 79 4 648
2011 IS-06 36 36 15 3 2 9 0 78 5 382

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 18 82 2623
2017 IS-02 17 83 215
2017 IS-03 19 81 579
2017 IS-04 18 82 842
2017 IS-05 18 82 597
2017 IS-06 15 85 331
2014 IS 17 83 2697
2014 IS-02 18 82 237
2014 IS-03 19 81 583
2014 IS-04 18 82 835
2014 IS-05 18 82 621
2014 IS-06 13 87 360

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 80 20 473
2017 IS-02 77 23 36
2017 IS-03 80 20 112
2017 IS-04 80 20 153
2017 IS-05 79 21 109
2017 IS-06 83 17 51
2014 IS 83 17 469
2014 IS-02 75 25 43
2014 IS-03 82 18 110
2014 IS-04 87 13 149
2014 IS-05 83 17 113
2014 IS-06 80 20 45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 52 37 4 5 1 0 0 89 6 378
2017 IS-02 53 38 6 3 0 0 0 91 3 28
2017 IS-03 56 33 3 5 3 0 0 89 8 90
2017 IS-04 51 39 4 5 2 0 0 90 6 122
2017 IS-05 51 40 2 4 0 1 1 93 5 86
2017 IS-06 53 33 7 7 0 0 0 86 7 42
2014 IS 58 30 4 7 1 0 0 88 8 389
2014 IS-02 62 28 3 7 0 0 0 90 7 32
2014 IS-03 56 31 2 8 1 1 0 88 9 90
2014 IS-04 55 35 4 6 1 0 0 89 7 130
2014 IS-05 62 28 5 3 1 0 0 90 5 93
2014 IS-06 61 19 5 14 0 0 0 81 14 36

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 49 11 9 4 2 2 75 14 2623
2017 IS-02 14 40 13 12 13 4 4 58 27 215
2017 IS-03 17 45 14 13 5 3 2 67 19 580
2017 IS-04 23 52 10 10 3 1 1 77 13 843
2017 IS-05 22 55 9 8 4 1 1 78 12 595
2017 IS-06 39 45 6 4 0 1 6 89 4 331
2014 IS 22 52 10 9 3 1 2 77 12 2698
2014 IS-01 18 47 0 10 9 0 15 77 23 10
2014 IS-02 16 43 11 12 7 5 6 66 21 237
2014 IS-03 17 53 13 10 4 1 2 72 15 584
2014 IS-04 19 54 12 10 2 1 2 74 13 833
2014 IS-05 25 54 9 7 2 1 1 81 10 621
2014 IS-06 38 48 6 3 1 1 4 90 4 361
2011 IS 21 53 11 10 3 1 2 76 13 3183
2011 IS-01 19 42 8 14 4 10 2 70 21 46
2011 IS-02 15 45 14 14 6 3 3 64 21 321
2011 IS-03 18 53 12 10 4 2 1 73 15 758
2011 IS-04 20 54 12 10 3 0 1 75 13 1002
2011 IS-05 23 54 9 9 2 1 2 79 11 646
2011 IS-06 31 54 5 3 1 1 5 90 5 383
2008 IS 20 49 11 11 5 2 2 72 17 2687
2008 IS-01 10 34 9 21 16 6 4 48 42 30
2008 IS-02 13 41 11 19 11 3 3 57 31 289
2008 IS-03 20 48 13 11 6 2 1 70 17 670
2008 IS-04 19 51 11 12 5 2 1 71 17 810
2008 IS-05 23 53 9 9 3 2 1 78 13 551
2008 IS-06 26 51 7 6 3 1 7 83 9 286

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 8 18 21 6 4 35 8 44 18 2614
2017 IS-02 10 20 19 6 6 33 7 49 20 213
2017 IS-03 8 18 20 7 4 35 8 46 20 579
2017 IS-04 7 19 22 6 4 35 8 45 17 840
2017 IS-05 6 14 25 7 3 36 9 36 19 595
2017 IS-06 10 20 17 5 3 37 7 54 15 329
2014 IS 6 15 24 7 5 34 10 38 20 2700
2014 IS-01 29 7 17 9 0 22 15 58 15 10
2014 IS-02 5 20 21 5 3 34 12 46 14 237
2014 IS-03 6 16 23 7 6 33 9 39 21 584
2014 IS-04 5 14 23 8 4 35 11 36 22 834
2014 IS-05 6 15 23 7 5 36 8 37 22 622
2014 IS-06 9 14 29 5 4 30 9 39 15 361
2011 IS 7 17 25 7 4 34 7 40 18 3177
2011 IS-01 15 9 27 2 4 33 11 42 11 46
2011 IS-02 8 17 19 8 5 35 8 46 21 321
2011 IS-03 6 19 24 9 4 32 6 39 22 756
2011 IS-04 6 15 25 7 3 36 7 37 18 1003
2011 IS-05 5 19 26 6 3 34 6 41 15 643
2011 IS-06 10 18 25 5 3 29 9 45 14 381

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 37 31 12 3 2 13 2 81 6 2622
2017 IS-02 38 25 9 4 1 18 4 81 7 215
2017 IS-03 36 29 12 3 1 17 2 80 5 580
2017 IS-04 36 34 11 2 1 13 1 83 4 841
2017 IS-05 37 33 13 3 2 11 1 80 6 596
2017 IS-06 45 26 11 4 2 6 6 81 7 331
2014 IS 35 32 12 4 2 12 2 79 7 2699
2014 IS-01 58 0 19 0 7 0 15 69 9 10
2014 IS-02 30 28 14 3 1 19 6 77 5 237
2014 IS-03 34 33 12 4 2 14 2 80 6 584
2014 IS-04 33 33 13 5 2 12 2 77 8 833
2014 IS-05 37 33 12 4 1 11 2 80 6 622
2014 IS-06 41 29 11 5 2 8 3 79 9 361
2011 IS 36 31 13 4 2 12 2 78 7 3182
2011 IS-01 32 25 18 5 0 16 5 72 6 46
2011 IS-02 35 25 14 2 2 18 4 77 6 321
2011 IS-03 33 30 15 3 3 14 2 74 7 755
2011 IS-04 36 32 12 4 1 13 1 79 6 1005
2011 IS-05 38 30 14 5 1 10 1 77 8 645
2011 IS-06 35 36 10 4 2 7 6 82 6 383
2008 IS 32 35 12 3 2 14 2 80 6 2688
2008 IS-01 27 28 7 0 0 31 7 89 0 30
2008 IS-02 28 31 11 4 2 21 3 77 7 289
2008 IS-03 34 33 12 4 2 15 1 79 7 669
2008 IS-04 32 36 12 2 2 15 1 81 5 812
2008 IS-05 32 37 13 3 1 12 1 80 5 551
2008 IS-06 30 39 11 5 1 7 7 80 7 286

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 32 15 4 2 16 2 75 7 2612
2017 IS-02 34 26 11 3 3 19 4 79 7 215
2017 IS-03 28 31 14 2 2 20 2 76 6 579
2017 IS-04 28 34 16 3 1 17 1 75 5 838
2017 IS-05 28 34 15 6 2 14 1 73 10 592
2017 IS-06 38 29 11 6 3 7 6 78 10 330
2014 IS 27 31 16 5 2 16 3 71 9 2698
2014 IS-01 58 0 9 10 7 0 15 69 20 10
2014 IS-02 22 30 16 2 1 22 6 72 5 237
2014 IS-03 25 30 18 5 2 18 2 69 9 584
2014 IS-04 24 33 15 5 2 17 2 72 9 833
2014 IS-05 26 34 15 6 2 16 1 72 10 622
2014 IS-06 35 29 16 4 4 8 3 73 9 360
2011 IS 27 33 15 5 2 16 2 73 9 3181
2011 IS-01 30 19 24 4 0 19 5 64 5 46
2011 IS-02 29 28 11 3 3 23 4 77 9 320
2011 IS-03 25 32 17 5 3 16 1 69 10 758
2011 IS-04 27 34 15 5 2 16 1 74 8 1001
2011 IS-05 29 33 16 4 2 14 2 74 7 646
2011 IS-06 29 36 11 7 2 8 5 76 11 383
2008 IS 32 31 14 7 3 11 2 73 12 2687
2008 IS-01 29 27 21 0 0 23 0 73 0 30
2008 IS-02 30 30 14 7 3 15 2 71 12 290
2008 IS-03 32 32 14 5 4 11 1 73 10 669
2008 IS-04 34 31 12 7 3 12 1 75 11 811
2008 IS-05 33 31 15 7 3 10 1 72 12 550
2008 IS-06 31 32 15 7 4 6 6 70 13 286
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 57 26 7 6 4 1 0 84 10 2616
2017 IS-02 61 24 7 5 3 0 0 85 8 213
2017 IS-03 59 24 7 5 3 0 1 84 8 578
2017 IS-04 54 27 7 7 4 1 0 82 11 839
2017 IS-05 57 26 6 5 4 1 0 84 9 596
2017 IS-06 59 25 5 6 3 1 0 86 9 331

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 59 24 8 4 3 2 0 85 7 2620
2017 IS-02 62 22 8 3 3 1 0 86 6 215
2017 IS-03 60 24 7 4 2 3 0 87 6 577
2017 IS-04 57 24 9 4 4 2 0 83 8 842
2017 IS-05 59 25 7 4 3 2 0 86 6 596
2017 IS-06 61 21 7 5 3 2 0 84 8 331

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 28 44 13 8 3 3 0 75 11 2619
2017 IS-02 25 41 19 8 3 4 1 69 11 215
2017 IS-03 27 45 11 10 3 4 0 75 13 579
2017 IS-04 28 43 15 7 4 3 0 74 11 842
2017 IS-05 27 46 13 8 3 3 0 75 11 596
2017 IS-06 35 42 10 5 6 2 0 79 11 328

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 41 16 15 8 2 0 60 24 2617
2017 IS-02 27 37 19 10 6 1 0 64 16 215
2017 IS-03 18 44 15 13 7 3 0 63 21 579
2017 IS-04 17 40 16 18 6 2 0 59 24 839
2017 IS-05 15 40 16 17 10 2 0 56 28 596
2017 IS-06 16 45 15 12 12 1 0 61 24 329

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 21 25 20 14 18 0 2 47 33 2607
2017 IS-02 19 19 18 14 28 0 1 39 43 214
2017 IS-03 22 24 20 14 17 1 2 48 32 578
2017 IS-04 22 26 19 14 18 0 2 49 32 836
2017 IS-05 19 27 21 14 17 0 1 47 32 592
2017 IS-06 21 21 24 15 16 1 2 44 32 328

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 12 26 28 20 12 0 1 39 33 2618
2017 IS-02 25 27 31 10 7 0 0 52 17 215
2017 IS-03 15 31 28 18 7 0 1 47 25 579
2017 IS-04 11 31 28 19 10 0 0 43 29 840
2017 IS-05 10 23 28 25 14 0 0 32 40 595
2017 IS-06 6 14 29 26 25 0 0 20 50 331

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 29 26 18 12 0 1 43 31 2614
2017 IS-02 30 31 22 8 7 0 2 62 15 214
2017 IS-03 18 32 27 13 8 0 2 50 22 578
2017 IS-04 12 32 27 17 11 0 1 44 28 840
2017 IS-05 10 26 25 25 14 0 0 36 39 595
2017 IS-06 6 22 24 24 24 0 0 28 48 329

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 15 24 23 20 16 0 1 40 37 2616
2017 IS-02 26 27 22 15 8 0 1 54 24 214
2017 IS-03 19 27 23 17 11 0 2 47 29 580
2017 IS-04 14 26 23 20 15 0 1 41 36 837
2017 IS-05 12 23 20 24 20 0 1 35 44 597
2017 IS-06 6 17 29 21 25 0 0 24 47 330

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 28 18 9 7 0 4 64 17 2616
2017 IS-02 49 25 14 5 4 0 3 76 9 215
2017 IS-03 44 28 11 4 3 1 8 79 8 578
2017 IS-04 34 33 17 7 5 0 3 69 13 839
2017 IS-05 27 26 24 14 8 0 1 54 22 595
2017 IS-06 16 24 26 16 17 0 1 41 33 331

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 29 25 13 9 0 0 53 22 2613
2017 IS-02 34 30 22 9 4 0 0 65 14 215
2017 IS-03 29 32 22 10 6 0 1 62 16 580
2017 IS-04 25 31 23 12 8 0 0 57 20 836
2017 IS-05 17 27 30 15 10 0 0 45 25 593
2017 IS-06 16 20 29 16 19 0 0 36 35 330

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 34 23 13 7 1 1 57 20 2611
2017 IS-02 29 35 18 11 6 0 1 65 17 215
2017 IS-03 26 34 20 12 6 1 1 61 18 578
2017 IS-04 22 35 23 13 7 0 0 57 20 837
2017 IS-05 23 31 24 13 9 1 0 54 22 594
2017 IS-06 21 34 27 12 6 0 0 55 18 328

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 31 26 16 10 0 0 48 25 2608
2017 IS-02 29 32 19 13 5 1 0 62 18 215
2017 IS-03 22 32 25 13 7 0 1 55 20 578
2017 IS-04 14 32 27 16 9 0 1 47 25 835
2017 IS-05 13 30 28 16 11 0 0 44 28 593
2017 IS-06 12 26 30 17 15 0 0 38 32 329

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 31 22 14 9 0 1 55 23 2613
2017 IS-02 26 29 22 15 7 0 0 56 22 215
2017 IS-03 29 29 21 12 7 0 2 59 20 580
2017 IS-04 22 33 23 13 8 0 1 55 21 836
2017 IS-05 19 31 23 14 11 0 0 51 26 594
2017 IS-06 23 30 23 13 10 0 0 53 23 329

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 32 22 10 6 0 1 62 16 2607
2017 IS-02 37 32 17 9 4 0 1 70 13 215
2017 IS-03 34 32 19 10 4 0 2 67 14 579
2017 IS-04 27 34 24 9 5 0 0 62 14 836
2017 IS-05 28 32 22 10 7 1 1 60 17 591
2017 IS-06 22 32 24 15 7 0 1 54 22 328

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 51 25 13 5 4 0 1 77 9 2614
2017 IS-02 56 23 13 5 3 0 0 79 8 215
2017 IS-03 50 28 10 5 3 0 2 81 9 577
2017 IS-04 51 24 14 6 4 0 1 76 10 841
2017 IS-05 49 26 15 5 4 0 1 76 9 593
2017 IS-06 57 22 13 5 3 0 0 78 9 330

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 73 13 5 3 3 0 3 88 6 2617
2017 IS-02 70 14 6 4 3 1 2 86 8 215
2017 IS-03 74 12 4 3 3 1 3 89 7 579
2017 IS-04 73 14 5 3 3 0 3 89 6 841
2017 IS-05 75 12 5 4 2 0 2 89 6 594
2017 IS-06 71 13 7 5 2 1 2 86 7 330

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 54 28 10 4 2 0 2 84 6 2617
2017 IS-02 58 24 7 5 3 0 3 84 8 215
2017 IS-03 53 28 10 4 3 0 2 83 7 579
2017 IS-04 53 30 10 3 2 0 1 85 5 840
2017 IS-05 57 26 10 4 1 0 2 84 6 593
2017 IS-06 53 30 9 4 4 0 0 83 8 331

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 56 21 11 6 4 0 2 79 10 2613
2017 IS-02 59 16 12 7 4 0 2 77 11 215
2017 IS-03 56 22 10 5 4 0 2 80 9 579
2017 IS-04 55 24 12 5 3 0 1 80 8 840
2017 IS-05 56 20 12 6 3 0 2 78 10 590
2017 IS-06 60 18 10 7 5 0 0 78 12 330

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 11 5 2 1 0 27 89 5 2613
2017 IS-02 61 2 2 2 0 0 32 93 4 215
2017 IS-03 56 4 2 2 0 0 35 94 3 579
2017 IS-04 53 8 3 1 1 0 34 93 2 842
2017 IS-05 54 17 6 3 1 0 19 88 5 590
2017 IS-06 43 27 14 5 5 0 5 74 11 329

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 70 16 5 1 1 0 7 93 2 2602
2017 IS-02 73 12 4 2 2 0 8 92 4 212
2017 IS-03 68 15 5 1 0 0 10 93 1 577
2017 IS-04 68 16 5 1 1 0 9 93 2 836
2017 IS-05 72 18 5 1 0 0 4 94 1 590
2017 IS-06 68 20 7 2 1 0 3 90 3 329

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 69 14 5 4 5 0 4 86 9 2613
2017 IS-02 46 16 11 9 15 1 2 64 24 215
2017 IS-03 58 15 8 5 8 1 5 77 14 579
2017 IS-04 68 15 5 4 3 0 4 87 7 842
2017 IS-05 80 12 2 2 1 0 3 95 2 590
2017 IS-06 82 10 2 2 2 0 3 95 3 329

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 49 30 14 4 2 0 2 80 6 2607
2017 IS-02 46 26 18 5 4 1 1 73 9 215
2017 IS-03 45 32 14 3 2 1 3 80 5 579
2017 IS-04 46 32 14 5 2 0 2 79 7 836
2017 IS-05 53 27 12 5 1 0 1 81 6 590
2017 IS-06 55 28 12 3 2 0 0 83 5 329

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 7 29 41 16 7 0 0 36 23 2624
2017 IS-02 11 32 38 15 3 0 0 44 18 215
2017 IS-03 9 32 42 12 5 0 0 42 16 580
2017 IS-04 5 31 42 15 6 0 0 37 21 843
2017 IS-05 7 28 41 17 8 0 0 34 25 596
2017 IS-06 4 20 39 23 14 0 0 24 37 331

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 20 42 21 8 0 0 29 29 2619
2017 IS-02 7 16 38 27 12 0 1 39 23 215
2017 IS-03 7 16 40 23 13 0 0 36 23 580
2017 IS-04 8 19 44 21 7 0 0 28 28 839
2017 IS-05 9 23 43 19 5 0 0 24 33 596
2017 IS-06 13 26 41 16 3 0 1 20 39 330
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 23 19 13 12 4 1 31 69 2620
2017 IS-02 24 20 15 16 19 4 1 26 74 214
2017 IS-03 33 20 19 11 12 3 2 35 65 580
2017 IS-04 31 22 18 13 12 4 0 32 68 841
2017 IS-05 28 24 21 12 11 3 0 29 71 596
2017 IS-06 24 27 21 13 9 5 1 26 74 330

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 24 1720
2017 IS-02 41 151
2017 IS-03 28 355
2017 IS-04 24 543
2017 IS-05 17 403
2017 IS-06 17 230

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 32 1720
2017 IS-02 40 151
2017 IS-03 35 355
2017 IS-04 32 543
2017 IS-05 28 403
2017 IS-06 29 230

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 19 1720
2017 IS-02 38 151
2017 IS-03 18 355
2017 IS-04 19 543
2017 IS-05 16 403
2017 IS-06 14 230

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 IS 54 1720
2017 IS-02 35 151
2017 IS-03 47 355
2017 IS-04 53 543
2017 IS-05 66 403
2017 IS-06 60 230

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 IS 8 1720
2017 IS-02 4 151
2017 IS-03 6 355
2017 IS-04 9 543
2017 IS-05 8 403
2017 IS-06 10 230

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 IS 37 1720
2017 IS-02 33 151
2017 IS-03 42 355
2017 IS-04 36 543
2017 IS-05 34 403
2017 IS-06 38 230

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 IS 4 47 22 11 4 11 1696
2017 IS-02 3 49 21 12 4 11 146
2017 IS-03 7 45 24 10 5 11 354
2017 IS-04 4 51 19 12 4 11 537
2017 IS-05 4 47 22 11 5 12 399
2017 IS-06 3 44 25 13 3 11 226

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 12 25 13 20 22 1 7 40 46 1726
2017 IS-02 12 32 8 17 30 1 1 44 48 151
2017 IS-03 13 23 13 22 19 2 9 40 45 359
2017 IS-04 12 23 13 21 23 2 6 38 48 545
2017 IS-05 11 23 16 19 22 1 8 38 45 403
2017 IS-06 11 29 13 18 21 1 8 44 42 230

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 3 9 10 18 49 2 10 13 76 1725
2017 IS-02 3 16 10 15 49 2 5 20 69 151
2017 IS-03 3 10 8 19 47 2 11 15 76 359
2017 IS-04 3 9 9 17 50 3 9 14 76 544
2017 IS-05 3 5 13 16 49 2 12 9 76 402
2017 IS-06 2 9 8 18 49 2 12 13 78 231
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