2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	33	42	12	6	7	0	75	13	171
2017	HP-03	37	42	12	0	9	0	79	9	44
2017	HP-04	33	41	11	10	5	0	74	15	82
2017	HP-05	22	29	29	0	20	0	51	20	13
2017	HP-06	16	84	0	0	0	0	100	0	10
2014	HP	28	46	14	8	3	0	74	12	210
2014	HP-02	31	38	31	0	0	0	69	0	13
2014	HP-03	14	59	15	9	3	0	73	12	56
2014	HP-04	35	41	15	7	3	0	75	10	100
2014	HP-05	41	28	15	13	3	0	69	16	16
2014	HP-06	24	41	0	21	15	0	65	35	12
2011	HP	37	40	12	6	4	0	77	11	215
2011	HP-02	19	36	25	0	20	0	55	20	11
2011	HP-03	36	39	14	7	5	0	75	12	64
2011	HP-04	37	43	11	6	3	0	80	9	83
2011	HP-05	41	29	12	14	4	0	70	18	23
2011	HP-06	30	62	0	0	8	0	92	8	10
2011	HP-07	49	29	22	0	0	0	78	0	10
2008	HP	35	32	17	6	10	1	67	16	134
2008	HP-03	28	40	18	9	5	0	68	15	32
2008	HP-04	28	35	16	6	13	2	65	19	60
2008	HP-05	59	16	20	4	0	0	76	4	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	20	45	11	12	11	1	65	23	171
2017	HP-03	26	29	13	12	19	2	56	31	44
2017	HP-04	18	48	13	13	8	0	65	21	82
2017	HP-05	9	42	7	14	27	0	51	41	13
2017	HP-06	24	59	0	17	0	0	83	17	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	59	28	10	2	1	0	87	3	170
2017	HP-03	56	27	14	2	0	0	83	2	43
2017	HP-04	65	23	10	1	1	0	88	2	82
2017	HP-05	44	42	14	0	0	0	86	0	13
2017	HP-06	51	49	0	0	0	0	100	0	10
2014	HP	60	32	5	2	1	1	93	2	210
2014	HP-02	69	31	0	0	0	0	100	0	13
2014	HP-03	46	43	5	2	2	2	91	4	56
2014	HP-04	67	26	5	2	0	0	93	2	100
2014	HP-05	69	21	10	0	0	0	90	0	16
2014	HP-06	54	34	12	0	0	0	88	0	12
2011	HP	58	31	7	2	1	0	90	3	216
2011	HP-02	27	57	6	0	9	0	85	9	11
2011	HP-03	50	33	10	4	2	0	83	6	65
2011	HP-04	62	30	6	1	0	1	93	1	83
2011	HP-05	67	33	0	0	0	0	100	0	23
2011	HP-06	53	39	8	0	0	0	92	0	10
2011	HP-07	78	22	0	0	0	0	100	0	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	48	34	11	4	3	83	7	170
2017	HP-03	45	41	7	0	7	86	7	43
2017	HP-04	52	28	15	3	2	80	5	82
2017	HP-05	36	42	7	14	0	79	14	13
2017	HP-06	32	68	0	0	0	100	0	10
2014	HP	42	41	10	4	2	83	6	209
2014	HP-02	31	54	15	0	0	85	0	13
2014	HP-03	34	50	4	10	3	83	13	56
2014	HP-04	45	39	11	2	1	85	4	99
2014	HP-05	59	23	15	3	0	82	3	16
2014	HP-06	33	23	30	7	7	56	15	12
2011	HP	47	39	6	5	3	85	9	216
2011	HP-02	19	46	15	0	20	65	20	11
2011	HP-03	44	44	3	6	3	88	9	65
2011	HP-04	45	38	10	5	2	83	7	83
2011	HP-05	53	29	4	10	4	82	14	23
2011	HP-06	55	37	8	0	0	92	0	10
2011	HP-07	59	41	0	0	0	100	0	10
2008	HP	51	29	10	7	4	80	11	136
2008	HP-03	46	36	14	3	2	81	5	33
2008	HP-04	42	34	9	12	3	76	15	60
2008	HP-05	72	23	4	0	0	96	0	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	34	25	16	13	11	0	1	60	24	171
2017	HP-03	32	27	16	11	14	0	0	59	25	44
2017	HP-04	33	25	18	12	12	0	0	58	24	82
2017	HP-05	23	29	7	19	21	0	0	53	40	13
2017	HP-06	31	17	25	27	0	0	0	48	27	10
2014	HP	20	33	20	14	11	1	1	54	25	210
2014	HP-02	23	31	23	8	8	0	8	58	17	13
2014	HP-03	11	36	28	18	8	0	0	46	26	56
2014	HP-04	25	27	20	15	13	1	0	52	28	100
2014	HP-05	10	59	21	10	0	0	0	69	10	16
2014	HP-06	15	32	9	9	35	0	0	47	44	12
2011	HP	23	37	22	8	9	1	1	61	17	216
2011	HP-02	10	9	52	0	29	0	0	19	29	11
2011	HP-03	19	34	24	7	11	1	3	56	20	65
2011	HP-04	24	39	15	12	7	3	0	65	20	83
2011	HP-05	17	50	19	8	5	0	0	68	13	23
2011	HP-06	30	26	35	0	9	0	0	56	9	10
2011	HP-07	63	10	27	0	0	0	0	73	0	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	28	29	17	13	11	0	1	58	25	171
2017	HP-03	32	20	23	16	9	0	0	52	25	44
2017	HP-04	26	33	17	7	16	0	0	60	23	82
2017	HP-05	16	44	0	26	14	0	0	60	40	13
2017	HP-06	22	27	8	44	0	0	0	48	44	10
2014	HP	22	33	23	11	11	0	0	55	22	210
2014	HP-02	23	46	15	8	8	0	0	69	15	13
2014	HP-03	13	36	20	18	12	0	0	50	30	56
2014	HP-04	26	28	25	9	12	1	0	54	21	100
2014	HP-05	16	53	21	10	0	0	0	69	10	16
2014	HP-06	15	32	9	18	27	0	0	47	44	12
2011	HP	19	40	20	12	7	0	0	60	20	217
2011	HP-02	10	27	15	29	19	0	0	37	48	11
2011	HP-03	16	35	27	13	9	0	0	51	22	65
2011	HP-04	22	42	15	13	6	1	1	65	19	84
2011	HP-05	17	41	18	14	9	0	0	59	23	23
2011	HP-06	32	24	35	0	9	0	0	56	9	10
2011	HP-07	32	51	18	0	0	0	0	82	0	10
2008	HP	23	36	17	11	12	1	0	60	23	136
2008	HP-03	21	37	24	8	10	0	0	58	18	33
2008	HP-04	18	39	14	10	16	2	0	58	27	60
2008	HP-05	16	71	9	0	4	0	0	87	4	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	32	29	18	6	11	2	2	64	17	171
2017	HP-03	34	28	15	9	12	2	0	63	21	44
2017	HP-04	33	24	20	5	12	4	2	60	19	82
2017	HP-05	16	62	7	0	14	0	0	79	14	13
2017	HP-06	22	44	27	8	0	0	0	66	8	10
2014	HP	23	32	18	11	9	6	1	59	21	210
2014	HP-02	38	38	15	8	0	0	0	77	8	13
2014	HP-03	9	32	21	14	15	7	2	45	32	56
2014	HP-04	30	32	17	8	7	6	0	66	16	100
2014	HP-05	25	41	21	0	6	6	0	71	7	16
2014	HP-06	15	14	9	30	15	18	0	35	54	12
2011	HP	27	30	17	10	12	4	0	59	23	217
2011	HP-02	0	10	15	29	46	0	0	10	75	11
2011	HP-03	26	25	24	10	15	0	0	51	25	65
2011	HP-04	33	29	12	11	9	6	0	65	22	84
2011	HP-05	26	34	9	14	5	12	0	68	22	23
2011	HP-06	28	33	30	0	9	0	0	62	9	10
2011	HP-07	10	62	10	0	0	19	0	88	0	10
2008	HP	25	25	21	10	12	7	0	54	23	135
2008	HP-03	14	21	34	3	12	16	0	41	18	33
2008	HP-04	21	34	13	15	14	2	0	56	30	60
2008	HP-05	48	13	29	6	4	0	0	61	10	14

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	34	32	13	6	13	1	2	67	20	170
2017	HP-03	31	29	9	9	21	0	0	60	30	43
2017	HP-04	35	34	9	8	10	1	2	72	19	82
2017	HP-05	40	20	13	0	27	0	0	60	27	13
2017	HP-06	18	48	27	0	8	0	0	66	8	10
2014	HP	31	33	17	11	6	1	1	65	17	210
2014	HP-02	46	15	23	0	8	8	0	67	8	13
2014	HP-03	22	36	18	17	7	0	0	59	24	56
2014	HP-04	35	32	16	8	6	1	1	69	14	100
2014	HP-05	33	21	13	26	6	0	0	54	33	16
2014	HP-06	27	39	25	9	0	0	0	66	9	12
2011	HP	36	32	16	7	8	0	0	69	15	215
2011	HP-02	10	33	9	29	19	0	0	43	48	11
2011	HP-03	35	33	11	9	12	0	0	68	21	65
2011	HP-04	39	31	17	6	6	0	1	71	12	83
2011	HP-05	38	30	20	4	8	0	0	68	12	22
2011	HP-06	46	16	30	0	9	0	0	62	9	10
2011	HP-07	19	51	22	0	8	0	0	70	8	10
2008	HP	29	37	7	12	15	0	0	66	27	136
2008	HP-03	28	45	5	7	15	0	0	73	22	33
2008	HP-04	31	32	9	15	12	0	1	64	28	60
2008	HP-05	20	50	4	3	23	0	0	70	26	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	35	30	11	11	12	1	0	65	24	171
2017	HP-03	35	29	5	4	28	0	0	63	32	44
2017	HP-04	33	33	12	13	8	1	0	67	21	82
2017	HP-05	40	13	7	26	14	0	0	53	40	13
2017	HP-06	15	53	7	17	8	0	0	68	25	10
2014	HP	32	34	16	10	7	1	0	66	18	210
2014	HP-02	38	38	15	0	8	0	0	77	8	13
2014	HP-03	30	32	15	17	6	0	0	62	23	56
2014	HP-04	33	32	18	7	9	1	0	65	16	100
2014	HP-05	30	34	12	13	12	0	0	64	24	16
2014	HP-06	36	39	9	16	0	0	0	75	16	12
2011	HP	34	33	14	10	8	0	1	68	18	215
2011	HP-02	10	36	15	20	19	0	0	46	39	11
2011	HP-03	30	37	15	9	9	0	0	67	18	64
2011	HP-04	41	27	10	12	8	0	2	70	20	84
2011	HP-05	28	36	11	17	8	0	0	64	26	22
2011	HP-06	35	37	19	0	9	0	0	72	9	10
2011	HP-07	29	32	32	0	8	0	0	60	8	10
2008	HP	28	39	8	10	12	1	0	69	23	136
2008	HP-03	27	47	9	11	7	0	0	74	17	33
2008	HP-04	32	35	6	14	10	2	1	69	25	60
2008	HP-05	4	59	14	10	14	0	0	63	23	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	44	26	10	6	13	0	71	19	170
2017	HP-03	45	20	2	11	21	0	66	32	44
2017	HP-04	44	27	12	3	14	0	71	17	81
2017	HP-05	38	15	26	7	14	0	53	21	13
2017	HP-06	25	50	17	8	0	0	75	8	10
2014	HP	34	34	16	8	7	0	69	15	210
2014	HP-02	38	38	8	8	8	0	77	15	13
2014	HP-03	27	39	15	9	9	1	67	18	56
2014	HP-04	40	30	14	8	8	0	70	16	100
2014	HP-05	34	6	41	12	6	0	41	18	16
2014	HP-06	36	39	9	9	7	0	75	16	12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	20	28	21	10	15	4	1	51	27	171
2017	HP-03	25	32	13	11	16	2	0	59	28	44
2017	HP-04	17	26	21	13	18	6	0	45	33	82
2017	HP-05	16	23	13	13	34	0	0	40	47	13
2017	HP-06	16	23	61	0	0	0	0	39	0	10
2014	HP	12	27	30	12	13	5	2	41	27	210
2014	HP-02	15	23	31	15	8	8	0	42	25	13
2014	HP-03	4	28	31	15	13	7	2	35	31	56
2014	HP-04	13	24	32	9	16	4	2	39	26	100
2014	HP-05	16	30	28	3	13	10	0	51	18	16
2014	HP-06	11	30	16	34	9	0	0	40	43	12
2011	HP	12	33	24	14	9	7	0	48	26	217
2011	HP-02	10	8	9	45	28	0	0	18	73	11
2011	HP-03	8	38	26	14	8	6	0	48	24	65
2011	HP-04	13	34	26	12	10	5	1	49	23	84
2011	HP-05	13	26	9	12	13	26	0	54	34	23
2011	HP-06	39	14	28	11	0	9	0	58	12	10
2011	HP-07	22	38	22	18	0	0	0	60	18	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	17	29	13	20	18	2	1	48	39	170
2017	HP-03	23	25	9	25	16	2	0	49	42	44
2017	HP-04	12	31	16	19	20	1	1	43	40	82
2017	HP-05	17	17	14	14	37	0	0	35	51	12
2017	HP-06	24	24	0	42	9	0	0	48	52	10
2014	HP	9	21	31	16	19	3	1	32	36	210
2014	HP-02	15	15	38	15	15	0	0	31	31	13
2014	HP-03	2	23	33	16	20	4	2	27	39	56
2014	HP-04	13	19	31	12	22	2	1	33	35	100
2014	HP-05	10	16	43	15	10	6	0	28	26	16
2014	HP-06	11	9	16	36	28	0	0	20	64	12
2011	HP	17	29	21	15	15	2	1	47	31	217
2011	HP-02	10	17	9	25	39	0	0	27	63	11
2011	HP-03	10	32	28	13	16	0	0	42	30	65
2011	HP-04	19	32	12	16	17	3	1	54	34	84
2011	HP-05	17	17	23	20	14	4	5	38	38	23
2011	HP-06	11	45	21	14	0	9	0	62	15	10
2011	HP-07	32	27	41	0	0	0	0	59	0	10
2008	HP	14	32	17	16	19	3	0	46	36	136
2008	HP-03	7	38	24	15	17	0	0	44	32	33
2008	HP-04	16	30	15	18	20	2	0	47	38	60
2008	HP-05	4	39	23	10	23	0	0	43	33	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	14	25	17	20	22	1	1	40	43	171
2017	HP-03	18	27	11	25	19	0	0	46	43	44
2017	HP-04	12	23	18	21	25	1	0	35	47	82
2017	HP-05	16	23	6	14	40	0	0	40	54	13
2017	HP-06	15	34	0	42	9	0	0	48	52	10
2014	HP	6	18	30	20	22	3	2	24	44	210
2014	HP-02	8	15	15	38	23	0	0	23	62	13
2014	HP-03	2	16	30	24	20	5	2	19	48	56
2014	HP-04	8	17	30	18	24	1	1	26	43	100
2014	HP-05	3	21	43	13	10	10	0	27	25	16
2014	HP-06	11	18	16	9	46	0	0	29	55	12
2011	HP	9	21	30	16	18	6	1	32	36	217
2011	HP-02	0	19	0	29	44	8	0	21	79	11
2011	HP-03	7	16	29	15	24	9	0	25	43	65
2011	HP-04	12	22	28	17	13	4	2	37	33	84
2011	HP-05	9	21	32	17	18	4	0	31	36	23
2011	HP-06	11	37	11	8	24	9	0	52	36	10
2011	HP-07	10	22	68	0	0	0	0	32	0	10
2008	HP	5	19	24	28	22	3	0	24	51	135
2008	HP-03	2	28	21	24	21	3	2	31	47	32
2008	HP-04	5	14	18	36	25	2	0	19	62	60
2008	HP-05	4	18	25	30	23	0	0	22	53	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	13	21	21	20	22	3	1	35	44	171
2017	HP-03	14	21	15	25	23	2	0	35	49	44
2017	HP-04	11	20	23	22	21	4	0	32	44	82
2017	HP-05	16	23	6	20	34	0	0	40	54	13
2017	HP-06	8	40	0	25	27	0	0	48	52	10
2014	HP	9	19	24	16	24	8	1	30	43	210
2014	HP-02	8	15	31	15	23	8	0	25	42	13
2014	HP-03	4	19	23	19	23	11	2	26	48	56
2014	HP-04	12	19	24	12	25	8	0	33	41	100
2014	HP-05	3	26	26	21	23	0	0	30	44	16
2014	HP-06	11	9	16	18	37	9	0	22	60	12
2011	HP	10	22	24	17	17	10	0	35	38	217
2011	HP-02	8	10	9	15	57	0	0	18	73	11
2011	HP-03	6	19	27	20	16	11	0	28	41	65
2011	HP-04	13	20	20	16	16	13	1	39	38	84
2011	HP-05	4	32	23	20	18	4	0	37	40	23
2011	HP-06	11	19	28	33	0	9	0	33	36	10
2011	HP-07	10	54	18	10	0	10	0	70	11	10
2008	HP	9	18	23	17	24	9	0	30	45	136
2008	HP-03	9	8	38	11	20	12	2	20	36	33
2008	HP-04	6	20	13	21	33	7	0	28	58	60
2008	HP-05	4	33	16	19	23	4	0	39	45	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	12	29	18	19	19	1	1	42	39	170
2017	HP-03	16	29	11	19	26	0	0	44	44	43
2017	HP-04	10	30	17	22	20	1	0	41	42	82
2017	HP-05	16	38	13	13	20	0	0	54	33	13
2017	HP-06	0	31	17	34	17	0	0	31	52	10
2014	HP	8	25	26	19	19	4	1	34	39	210
2014	HP-02	8	31	31	23	8	0	0	38	31	13
2014	HP-03	5	25	21	24	19	4	2	32	46	56
2014	HP-04	10	21	27	15	22	5	0	32	39	100
2014	HP-05	3	24	32	31	10	0	0	28	41	16
2014	HP-06	15	23	16	18	28	0	0	38	46	12
2011	HP	9	31	20	16	19	4	1	43	36	217
2011	HP-02	0	27	0	20	53	0	0	27	73	11
2011	HP-03	7	33	18	17	22	1	1	41	40	65
2011	HP-04	14	28	17	17	15	8	1	46	35	84
2011	HP-05	0	38	14	20	24	4	0	40	45	23
2011	HP-06	11	35	40	0	14	0	0	46	14	10
2011	HP-07	19	32	49	0	0	0	0	51	0	10
2008	HP	9	27	23	21	15	5	0	38	38	135
2008	HP-03	8	27	20	25	8	11	0	40	38	33
2008	HP-04	8	30	17	22	21	4	0	39	44	60
2008	HP-05	0	32	30	16	19	3	0	33	36	13

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	19	37	20	13	11	1	56	24	171
2017	HP-03	25	36	13	4	19	2	63	23	44
2017	HP-04	19	36	25	12	8	0	55	20	82
2017	HP-05	9	29	20	14	27	0	38	41	13
2017	HP-06	7	49	19	25	0	0	56	25	10
2014	HP	14	35	21	17	12	0	49	30	210
2014	HP-02	15	23	15	31	15	0	38	46	13
2014	HP-03	5	37	31	18	8	0	43	26	56
2014	HP-04	16	36	19	15	13	1	52	28	100
2014	HP-05	6	49	18	15	12	0	55	26	16
2014	HP-06	27	11	9	18	35	0	38	53	12
2011	HP	15	37	20	14	14	0	52	28	216
2011	HP-02	10	17	19	25	29	0	27	54	11
2011	HP-03	13	42	21	7	16	0	56	24	65
2011	HP-04	13	35	24	17	10	0	49	27	83
2011	HP-05	22	29	5	16	28	0	51	44	23
2011	HP-06	21	28	17	24	9	0	50	33	10
2011	HP-07	19	42	29	10	0	0	62	10	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	29	37	15	8	11	66	19	171
2017	HP-03	23	37	16	9	14	61	23	44
2017	HP-04	35	39	8	8	9	74	18	82
2017	HP-05	16	29	20	7	27	45	34	13
2017	HP-06	7	42	41	9	0	49	9	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	12	21	24	20	18	3	3	34	40	171
2017	HP-03	13	13	25	13	30	5	0	28	46	44
2017	HP-04	12	22	24	20	14	3	5	36	38	82
2017	HP-05	9	22	14	14	40	0	0	31	55	13
2017	HP-06	18	14	33	27	9	0	0	31	36	10
2014	HP	9	23	20	23	22	3	1	33	47	210
2014	HP-02	15	8	38	15	15	8	0	25	33	13
2014	HP-03	4	18	15	34	24	4	2	24	60	56
2014	HP-04	10	26	23	20	20	1	0	37	40	100
2014	HP-05	10	14	25	19	23	10	0	26	47	16
2014	HP-06	11	18	19	27	25	0	0	29	52	12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	31	40	15	5	10	0	0	71	14	170
2017	HP-03	32	33	11	5	19	0	0	66	23	44
2017	HP-04	28	46	15	3	9	0	0	73	11	82
2017	HP-05	35	21	23	14	8	0	0	55	22	12
2017	HP-06	24	32	36	8	0	0	0	56	8	10
2014	HP	30	40	16	7	6	0	1	70	13	210
2014	HP-02	15	46	23	8	8	0	0	62	15	13
2014	HP-03	24	44	17	6	9	0	0	68	15	56
2014	HP-04	36	36	13	8	6	0	1	73	14	100
2014	HP-05	21	51	10	12	6	0	0	72	18	16
2014	HP-06	36	18	37	9	0	0	0	54	9	12
2011	HP	28	40	17	8	6	0	0	69	14	216
2011	HP-02	10	36	9	26	19	0	0	46	45	11
2011	HP-03	29	32	19	13	7	0	0	61	20	65
2011	HP-04	34	39	16	5	5	0	1	74	10	84
2011	HP-05	28	41	24	0	8	0	0	68	8	22
2011	HP-06	35	21	35	9	0	0	0	56	9	10
2011	HP-07	10	73	10	0	8	0	0	82	8	10
2008	HP	28	33	14	12	12	1	0	62	24	135
2008	HP-03	23	37	22	9	7	2	0	61	16	33
2008	HP-04	33	26	14	16	11	0	1	59	27	59
2008	HP-05	14	43	14	6	23	0	0	57	30	14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	24	26	18	18	14	0	50	32	36
2014	HP	7	44	19	13	16	1	51	29	56
2014	HP-04	0	43	31	16	5	4	45	22	19
2014	HP-05	11	53	10	0	27	0	64	27	13
2014	HP-06	12	39	0	10	40	0	50	50	11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	21	34	17	14	12	0	2	55	27	171
2017	HP-03	25	25	16	18	16	0	0	50	34	44
2017	HP-04	19	36	19	12	12	0	2	57	24	82
2017	HP-05	15	30	7	33	14	0	0	45	47	13
2017	HP-06	7	49	9	17	17	0	0	56	34	10
2014	HP	20	40	12	19	7	2	1	61	27	210
2014	HP-02	8	31	31	23	8	0	0	38	31	13
2014	HP-03	17	40	9	24	5	4	2	60	31	56
2014	HP-04	19	43	13	13	10	1	0	63	24	100
2014	HP-05	15	18	23	40	3	0	0	33	44	16
2014	HP-06	40	41	0	12	7	0	0	81	19	12
2011	HP	22	37	12	18	9	1	1	60	28	217
2011	HP-02	0	46	25	9	9	10	0	51	21	11
2011	HP-03	21	32	16	21	11	0	0	52	32	65
2011	HP-04	24	40	8	14	8	2	2	68	24	84
2011	HP-05	17	38	13	21	10	0	0	55	31	23
2011	HP-06	11	68	0	21	0	0	0	79	21	10
2011	HP-07	48	32	0	12	8	0	0	80	20	10
2008	HP	20	38	16	13	13	0	0	58	26	135
2008	HP-03	14	39	21	13	14	0	0	53	27	32
2008	HP-04	18	41	20	8	12	0	0	59	21	60
2008	HP-05	28	25	10	18	19	0	0	53	37	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	22	27	16	13	16	5	2	53	31	171
2017	HP-03	21	22	18	9	25	5	0	45	36	44
2017	HP-04	19	25	13	16	16	7	3	49	36	82
2017	HP-05	25	21	26	7	20	0	0	47	27	13
2017	HP-06	24	34	24	17	0	0	0	59	17	10
2014	HP	19	27	13	18	16	5	1	50	36	210
2014	HP-02	23	23	0	23	23	8	0	50	50	13
2014	HP-03	8	36	13	23	11	5	4	49	37	56
2014	HP-04	21	22	17	12	21	6	0	46	35	100
2014	HP-05	21	33	15	31	0	0	0	54	31	16
2014	HP-06	33	21	0	30	7	9	0	59	41	12
2011	HP	20	25	19	16	15	4	1	47	33	216
2011	HP-02	9	43	0	9	39	0	0	52	48	11
2011	HP-03	15	26	23	15	18	3	0	42	34	64
2011	HP-04	26	22	18	14	15	5	1	51	30	84
2011	HP-05	17	18	17	29	14	4	0	37	45	23
2011	HP-06	21	45	11	0	9	0	14	77	10	10
2011	HP-07	29	32	10	12	8	10	0	67	23	10
2008	HP	21	22	19	15	23	1	0	43	38	134
2008	HP-03	13	24	24	16	19	3	0	39	36	32
2008	HP-04	23	19	16	17	24	0	0	42	41	60
2008	HP-05	20	31	4	10	34	0	0	52	44	13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	27	34	7	18	14	0	0	61	32	170
2017	HP-03	21	42	7	11	19	0	0	63	30	43
2017	HP-04	27	29	7	20	16	0	0	56	37	82
2017	HP-05	22	15	14	49	0	0	0	37	49	13
2017	HP-06	41	24	9	0	25	0	0	65	25	10
2014	HP	16	37	15	16	16	1	0	54	32	210
2014	HP-02	15	46	8	15	15	0	0	62	31	13
2014	HP-03	10	36	17	19	16	2	0	47	36	56
2014	HP-04	17	41	12	13	16	0	0	59	29	100
2014	HP-05	16	23	30	19	12	0	0	40	31	16
2014	HP-06	15	23	18	9	35	0	0	38	44	12
2011	HP	29	39	11	13	6	0	1	69	20	215
2011	HP-02	19	38	14	9	20	0	0	57	29	11
2011	HP-03	28	39	10	16	7	0	0	67	23	65
2011	HP-04	27	44	13	9	5	0	2	72	15	83
2011	HP-05	27	37	8	24	4	0	0	64	28	22
2011	HP-06	30	35	19	7	9	0	0	65	16	10
2011	HP-07	62	19	10	10	0	0	0	81	10	10
2008	HP	23	39	13	14	11	0	0	62	25	136
2008	HP-03	25	44	9	18	5	0	0	69	22	33
2008	HP-04	17	40	18	10	16	0	0	56	26	60
2008	HP-05	18	50	4	9	19	0	0	68	28	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	55	35	4	4	2	0	90	6	170
2017	HP-03	41	40	12	5	2	0	81	7	44
2017	HP-04	64	28	2	3	3	0	92	6	81
2017	HP-05	51	49	0	0	0	0	100	0	13
2017	HP-06	60	40	0	0	0	0	100	0	10
2014	HP	40	46	11	3	1	0	85	4	210
2014	HP-02	38	23	31	0	8	0	62	8	13
2014	HP-03	28	57	13	1	0	0	85	1	56
2014	HP-04	46	41	8	4	0	0	88	4	100
2014	HP-05	54	28	12	6	0	0	82	6	16
2014	HP-06	24	55	12	9	0	0	79	9	12
2011	HP	48	34	8	6	3	0	82	9	217
2011	HP-02	19	52	0	10	19	0	71	29	11
2011	HP-03	45	33	11	6	4	0	78	10	65
2011	HP-04	54	29	7	7	2	1	84	9	84
2011	HP-05	38	41	12	9	0	0	79	9	23
2011	HP-06	50	42	8	0	0	0	92	0	10
2011	HP-07	49	51	0	0	0	0	100	0	10
2008	HP	41	34	15	7	4	0	74	11	136
2008	HP-03	29	46	16	3	5	0	76	8	33
2008	HP-04	38	32	14	12	4	0	71	15	60
2008	HP-05	40	32	28	0	0	0	72	0	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	63	32	3	2	1	94	3	170
2017	HP-03	48	40	9	0	2	88	2	44
2017	HP-04	70	26	0	3	0	97	3	81
2017	HP-05	45	55	0	0	0	100	0	13
2017	HP-06	75	25	0	0	0	100	0	10
2014	HP	51	39	7	2	1	90	3	210
2014	HP-02	38	31	23	8	0	69	8	13
2014	HP-03	38	47	12	3	0	85	3	56
2014	HP-04	62	32	3	1	2	94	3	100
2014	HP-05	51	37	12	0	0	88	0	16
2014	HP-06	24	67	0	0	9	91	9	12
2011	HP	57	33	4	3	3	90	5	216
2011	HP-02	48	33	0	0	19	81	19	11
2011	HP-03	47	38	7	5	3	85	8	65
2011	HP-04	62	29	3	3	2	91	6	84
2011	HP-05	65	35	0	0	0	100	0	22
2011	HP-06	55	45	0	0	0	100	0	10
2011	HP-07	71	29	0	0	0	100	0	10
2008	HP	51	36	6	5	1	87	7	136
2008	HP-03	49	43	4	4	0	92	4	33
2008	HP-04	43	41	5	7	4	84	10	60
2008	HP-05	63	33	0	4	0	96	4	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	21	28	17	15	15	1	2	50	31	170
2017	HP-03	22	30	11	12	23	0	2	53	35	44
2017	HP-04	23	27	15	17	15	2	1	51	33	81
2017	HP-05	9	29	35	14	13	0	0	38	27	13
2017	HP-06	16	15	34	17	17	0	0	31	34	10
2014	HP	12	28	24	16	16	3	2	42	33	209
2014	HP-02	23	23	23	23	8	0	0	46	31	13
2014	HP-03	9	30	22	19	17	4	0	40	38	56
2014	HP-04	14	29	23	14	13	4	3	47	29	100
2014	HP-05	11	14	43	7	22	4	0	26	30	15
2014	HP-06	11	27	9	16	37	0	0	38	53	12
2011	HP	19	34	16	17	11	1	2	54	30	216
2011	HP-02	19	19	6	28	20	0	8	41	52	11
2011	HP-03	20	33	12	19	16	0	0	52	35	65
2011	HP-04	20	31	21	15	8	2	3	54	24	84
2011	HP-05	18	31	8	23	20	0	0	49	43	22
2011	HP-06	11	19	28	33	9	0	0	30	42	10
2011	HP-07	32	41	27	0	0	0	0	73	0	10
2008	HP	11	29	24	17	18	0	1	41	35	136
2008	HP-03	8	37	26	16	9	0	3	47	26	33
2008	HP-04	9	23	31	14	23	0	0	32	37	60
2008	HP-05	8	40	9	29	14	0	0	48	43	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	18	26	21	10	17	1	7	47	30	171
2017	HP-03	19	20	16	18	21	2	4	41	42	44
2017	HP-04	22	24	19	8	19	1	6	50	29	82
2017	HP-05	0	36	35	15	14	0	0	36	29	13
2017	HP-06	7	41	42	0	9	0	0	48	9	10
2014	HP	12	22	24	14	20	3	5	37	37	210
2014	HP-02	23	23	8	15	15	0	15	55	36	13
2014	HP-03	7	23	21	18	27	2	2	31	47	56
2014	HP-04	11	26	26	12	14	5	6	41	30	100
2014	HP-05	13	10	23	21	33	0	0	23	54	16
2014	HP-06	20	16	27	12	25	0	0	36	37	12
2011	HP	14	27	20	16	18	2	3	44	36	216
2011	HP-02	18	9	0	44	29	0	0	27	73	11
2011	HP-03	14	20	18	16	25	4	1	36	44	65
2011	HP-04	15	31	16	17	15	2	5	49	33	84
2011	HP-05	15	19	25	17	20	0	4	36	38	22
2011	HP-06	0	40	21	11	17	0	11	45	31	10
2011	HP-07	25	56	19	0	0	0	0	81	0	10
2008	HP	13	14	21	12	28	4	8	30	46	136
2008	HP-03	13	16	13	11	28	11	9	36	48	33
2008	HP-04	10	15	23	17	31	2	2	26	50	60
2008	HP-05	0	19	32	10	10	0	29	27	28	14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	28	38	14	11	9	0	0	65	20	170
2017	HP-03	30	32	14	14	9	0	0	62	24	43
2017	HP-04	25	43	13	8	11	0	0	68	19	82
2017	HP-05	36	23	0	20	20	0	0	60	40	13
2017	HP-06	21	37	42	0	0	0	0	58	0	10
2014	HP	15	44	17	13	10	1	0	59	24	210
2014	HP-02	8	54	23	8	8	0	0	62	15	13
2014	HP-03	5	49	18	17	9	2	0	56	27	56
2014	HP-04	19	41	16	11	14	0	0	59	25	100
2014	HP-05	15	66	13	6	0	0	0	81	6	16
2014	HP-06	29	9	9	34	19	0	0	38	53	12
2011	HP	25	45	11	10	9	0	0	71	18	216
2011	HP-02	10	34	0	9	39	0	8	48	52	11
2011	HP-03	18	47	11	14	10	0	0	65	24	65
2011	HP-04	24	46	12	11	6	0	0	71	17	83
2011	HP-05	36	41	14	5	4	0	0	77	9	23
2011	HP-06	43	40	8	0	9	0	0	83	9	10
2011	HP-07	51	27	22	0	0	0	0	78	0	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	25	42	16	9	8	1	67	17	170
2017	HP-03	32	40	11	7	9	0	72	17	43
2017	HP-04	24	39	17	12	6	1	64	18	82
2017	HP-05	16	43	6	14	20	0	60	34	13
2017	HP-06	15	68	17	0	0	0	83	0	10
2014	HP	20	38	19	13	9	1	59	22	210
2014	HP-02	31	15	23	15	8	8	50	25	13
2014	HP-03	14	42	19	16	9	0	56	25	56
2014	HP-04	18	41	16	12	12	0	60	24	100
2014	HP-05	23	61	10	6	0	0	84	6	16
2014	HP-06	29	9	27	16	19	0	38	35	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	25	33	18	13	10	0	0	58	24	170
2017	HP-03	29	27	18	9	17	0	0	56	26	43
2017	HP-04	22	40	15	16	7	0	0	62	23	82
2017	HP-05	23	29	13	7	27	0	0	53	34	13
2017	HP-06	7	51	25	17	0	0	0	58	17	10
2014	HP	18	37	24	14	8	0	0	55	22	210
2014	HP-02	23	46	15	8	8	0	0	69	15	13
2014	HP-03	10	40	30	17	3	0	0	50	20	56
2014	HP-04	17	35	24	14	10	0	0	52	24	100
2014	HP-05	26	39	18	16	0	0	0	66	16	16
2014	HP-06	29	9	9	18	35	0	0	38	53	12
2011	HP	26	43	19	7	4	0	0	70	11	215
2011	HP-02	19	27	15	29	9	0	0	46	39	11
2011	HP-03	18	43	21	9	7	1	0	62	16	65
2011	HP-04	30	43	20	4	3	0	0	73	7	82
2011	HP-05	32	42	18	4	0	0	4	77	4	23
2011	HP-06	21	55	15	9	0	0	0	76	9	10
2011	HP-07	51	37	12	0	0	0	0	88	0	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	16	37	18	14	10	2	2	55	26	170
2017	HP-03	25	25	20	14	16	0	0	50	30	44
2017	HP-04	13	40	19	11	12	3	4	56	24	82
2017	HP-05	10	33	22	36	0	0	0	43	36	12
2017	HP-06	7	59	9	25	0	0	0	66	25	10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	30	36	10	11	11	1	1	67	23	170
2017	HP-03	25	43	6	12	14	0	0	68	25	44
2017	HP-04	33	34	13	8	10	0	1	68	19	81
2017	HP-05	16	35	20	7	14	7	0	55	23	13
2017	HP-06	23	27	7	17	27	0	0	50	44	10
2014	HP	24	44	19	5	8	0	0	68	13	210
2014	HP-02	31	15	23	23	8	0	0	46	31	13
2014	HP-03	17	63	7	2	11	0	0	80	13	56
2014	HP-04	25	37	25	7	6	0	0	63	13	100
2014	HP-05	31	41	15	0	13	0	0	72	13	16
2014	HP-06	15	41	30	0	15	0	0	56	15	12
2011	HP	26	39	16	11	7	0	2	67	18	214
2011	HP-02	10	28	9	15	29	0	8	41	48	11
2011	HP-03	26	41	14	8	9	0	3	69	17	64
2011	HP-04	21	45	18	12	3	0	0	67	16	83
2011	HP-05	33	27	14	16	10	0	0	60	26	22
2011	HP-06	21	50	14	7	8	0	0	71	15	10
2011	HP-07	59	19	22	0	0	0	0	78	0	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	45	26	7	5	15	0	0	73	21	170
2017	HP-03	36	35	7	5	18	0	0	71	22	44
2017	HP-04	46	23	10	7	14	0	0	69	21	81
2017	HP-05	40	20	6	7	27	0	0	60	34	13
2017	HP-06	32	44	0	0	17	7	0	82	18	10
2014	HP	52	28	5	8	6	0	1	81	14	210
2014	HP-02	54	8	8	15	0	0	15	73	18	13
2014	HP-03	44	37	4	7	8	0	0	81	15	56
2014	HP-04	56	27	5	8	5	0	0	83	13	100
2014	HP-05	66	16	6	0	12	0	0	82	12	16
2014	HP-06	33	27	12	9	12	0	7	65	22	12
2011	HP	55	26	4	7	7	0	1	82	14	216
2011	HP-02	19	0	25	9	39	0	8	21	52	11
2011	HP-03	47	34	2	12	6	0	0	80	18	65
2011	HP-04	56	28	4	4	7	0	1	85	11	83
2011	HP-05	67	20	4	8	0	0	0	88	8	23
2011	HP-06	74	15	0	0	11	0	0	89	11	10
2011	HP-07	81	19	0	0	0	0	0	100	0	10
2008	HP	55	25	3	10	5	0	1	81	15	136
2008	HP-03	65	22	5	3	5	0	0	87	8	33
2008	HP-04	46	31	3	18	2	0	0	77	20	60
2008	HP-05	61	26	4	0	0	0	10	96	0	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	44	35	10	3	1	2	5	84	4	170
2017	HP-03	43	34	11	5	0	5	2	83	5	44
2017	HP-04	52	25	8	2	2	1	10	86	4	81
2017	HP-05	29	58	13	0	0	0	0	87	0	13
2017	HP-06	27	59	7	8	0	0	0	85	8	10
2014	HP	49	32	13	1	2	0	2	83	3	210
2014	HP-02	54	23	23	0	0	0	0	77	0	13
2014	HP-03	49	39	10	0	1	0	0	88	1	56
2014	HP-04	54	27	13	1	2	0	4	84	2	100
2014	HP-05	41	37	7	0	6	0	8	86	7	16
2014	HP-06	23	36	25	9	7	0	0	59	16	12
2011	HP	42	35	14	6	1	0	2	79	7	217
2011	HP-02	19	48	14	10	9	0	0	66	20	11
2011	HP-03	36	44	9	6	0	1	4	84	6	65
2011	HP-04	52	32	9	5	1	0	1	85	6	84
2011	HP-05	52	35	13	0	0	0	0	87	0	23
2011	HP-06	19	19	53	0	8	0	0	39	8	10
2011	HP-07	40	29	19	12	0	0	0	68	12	10
2008	HP	36	39	17	5	3	0	0	74	9	135
2008	HP-03	32	35	27	6	0	0	0	68	6	33
2008	HP-04	43	37	11	3	6	0	0	80	9	59
2008	HP-05	37	43	16	4	0	0	0	80	4	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	33	25	13	3	12	3	11	68	18	170
2017	HP-03	37	25	11	0	16	0	11	69	18	44
2017	HP-04	37	20	17	4	8	4	10	66	13	81
2017	HP-05	23	34	7	7	21	7	0	62	31	13
2017	HP-06	18	40	8	17	17	0	0	58	34	10
2014	HP	28	26	17	4	6	2	16	66	13	210
2014	HP-02	23	31	15	0	8	0	23	70	10	13
2014	HP-03	28	26	8	7	9	7	14	69	21	56
2014	HP-04	31	26	21	4	5	0	14	66	10	100
2014	HP-05	10	26	21	6	12	0	25	48	24	16
2014	HP-06	47	25	9	0	7	0	12	81	8	12
2011	HP	26	29	15	9	10	2	8	62	21	217
2011	HP-02	10	28	17	29	6	9	0	42	39	11
2011	HP-03	20	24	17	7	17	3	11	51	29	65
2011	HP-04	25	34	19	9	7	1	5	63	16	84
2011	HP-05	38	22	9	8	9	0	13	70	20	23
2011	HP-06	21	37	0	19	8	0	14	68	32	10
2011	HP-07	48	27	0	0	12	12	0	86	14	10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	HP	15	57	29	171
2017	HP-03	7	54	39	44
2017	HP-04	22	56	22	82
2017	HP-05	7	57	36	13
2017	HP-06	17	66	17	10
2014	HP	19	45	36	210
2014	HP-02	8	77	15	13
2014	HP-03	15	43	42	56
2014	HP-04	18	44	37	100
2014	HP-05	16	37	47	16
2014	HP-06	44	33	23	12
2011	HP	22	50	28	216
2011	HP-02	37	9	53	11
2011	HP-03	28	38	34	65
2011	HP-04	19	58	23	83
2011	HP-05	13	64	23	23
2011	HP-06	19	62	19	10
2011	HP-07	8	73	19	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	HP	56	11	8	17	0	8	23
2017	HP-04	59	10	6	13	0	12	16
2014	HP	46	5	7	31	9999	10	41
2014	HP-04	58	0	0	24	9999	18	18
2011	HP	51	7	4	23	9999	15	46
2011	HP-03	55	12	11	5	9999	16	17
2011	HP-04	53	0	0	35	9999	12	16

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	36	39	11	6	6	2	0	76	12	168
2017	HP-03	33	47	7	5	7	2	0	81	12	44
2017	HP-04	41	31	12	9	5	2	0	74	14	79
2017	HP-05	16	36	20	14	13	0	0	53	27	13
2017	HP-06	16	84	0	0	0	0	0	100	0	10
2014	HP	26	44	22	5	2	1	1	70	7	210
2014	HP-02	46	0	31	15	8	0	0	46	23	13
2014	HP-03	19	48	24	5	2	0	2	68	7	56
2014	HP-04	26	47	20	4	2	1	0	74	6	100
2014	HP-05	19	45	23	6	6	0	0	64	13	16
2014	HP-06	33	39	28	0	0	0	0	72	0	12
2011	HP	30	39	21	7	4	0	0	68	11	216
2011	HP-02	18	38	16	9	19	0	0	55	28	11
2011	HP-03	27	41	20	4	7	0	0	68	11	65
2011	HP-04	30	41	24	5	0	0	0	71	5	83
2011	HP-05	31	30	23	8	9	0	0	61	16	23
2011	HP-06	41	37	8	14	0	0	0	78	14	10
2011	HP-07	44	37	10	10	0	0	0	81	10	10
2008	HP	36	35	13	8	6	2	0	73	14	135
2008	HP-03	34	34	10	17	5	0	0	68	22	33
2008	HP-04	31	38	16	4	6	5	0	72	10	60
2008	HP-05	57	26	4	10	4	0	0	82	14	14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	17	34	20	15	12	0	1	52	27	169
2017	HP-03	23	27	29	13	7	0	0	50	20	44
2017	HP-04	17	33	20	16	13	1	0	50	29	81
2017	HP-05	0	48	0	22	30	0	0	48	52	12
2017	HP-06	15	26	25	0	34	0	0	41	34	10
2014	HP	12	30	27	14	13	3	1	43	29	210
2014	HP-02	15	46	8	15	8	8	0	67	25	13
2014	HP-03	8	27	29	25	5	5	0	37	32	56
2014	HP-04	14	23	31	11	18	1	1	38	30	100
2014	HP-05	6	61	6	10	10	6	0	72	21	16
2014	HP-06	6	39	30	0	25	0	0	45	25	12
2011	HP	11	40	23	17	8	0	0	51	25	216
2011	HP-02	10	17	28	26	19	0	0	27	45	11
2011	HP-03	7	40	23	19	10	0	0	47	30	65
2011	HP-04	16	42	18	14	8	0	1	59	23	84
2011	HP-05	0	49	20	26	5	0	0	49	31	22
2011	HP-06	21	37	19	9	14	0	0	58	23	10
2011	HP-07	10	71	19	0	0	0	0	81	0	10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	10	23	29	17	10	2	9	31	37	165
2017	HP-03	12	24	42	7	5	5	5	14	40	41
2017	HP-04	5	23	24	18	15	0	16	39	33	80
2017	HP-05	15	45	22	17	0	0	0	17	61	12
2017	HP-06	33	9	23	35	0	0	0	35	42	10
2014	HP	8	20	39	20	8	1	5	30	30	209
2014	HP-02	8	15	31	23	15	0	8	42	25	13
2014	HP-03	9	25	45	9	7	2	2	17	36	55
2014	HP-04	8	14	37	26	9	0	7	37	23	100
2014	HP-05	8	26	39	26	0	0	0	26	34	16
2014	HP-06	7	36	43	6	7	0	0	13	43	12
2011	HP	6	25	36	20	8	0	4	29	33	216
2011	HP-02	27	29	34	0	10	0	0	10	56	11
2011	HP-03	8	25	33	15	15	0	4	31	35	65
2011	HP-04	2	20	38	27	8	0	5	37	23	84
2011	HP-05	5	33	35	18	0	0	8	20	42	22
2011	HP-06	0	28	40	21	0	11	0	24	31	10
2011	HP-07	8	41	41	10	0	0	0	10	49	10
2008	HP	6	31	33	24	5	0	1	29	37	136
2008	HP-03	6	35	29	24	6	0	0	31	40	33
2008	HP-04	6	28	31	27	5	0	2	33	35	60
2008	HP-05	4	39	27	26	0	0	3	27	45	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	12	23	21	16	18	2	9	38	39	164
2017	HP-03	12	33	23	9	17	2	2	28	48	42
2017	HP-04	12	19	17	14	21	1	16	43	37	80
2017	HP-05	23	28	27	22	0	0	0	22	51	12
2017	HP-06	9	33	33	9	7	0	8	18	46	10
2014	HP	16	24	32	13	10	0	4	25	41	209
2014	HP-02	23	8	31	8	23	0	8	33	33	13
2014	HP-03	21	31	28	12	4	0	4	17	55	56
2014	HP-04	14	19	32	17	13	1	5	32	34	99
2014	HP-05	9	28	64	0	0	0	0	0	36	16
2014	HP-06	16	48	23	6	7	0	0	13	64	12
2011	HP	14	22	29	20	11	2	3	33	37	217
2011	HP-02	28	9	25	20	10	8	0	32	41	11
2011	HP-03	18	18	24	22	13	0	4	37	38	65
2011	HP-04	10	28	25	24	12	1	1	36	39	84
2011	HP-05	14	24	36	17	0	0	8	19	42	23
2011	HP-06	9	33	47	0	11	0	0	11	42	10
2011	HP-07	0	10	62	10	10	10	0	21	11	10
2008	HP	17	20	28	16	12	1	5	30	39	136
2008	HP-03	14	22	32	13	13	0	7	27	38	33
2008	HP-04	17	22	28	16	11	0	6	29	41	60
2008	HP-05	19	14	27	18	16	0	6	36	35	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	24	24	21	10	10	1	9	22	54	167
2017	HP-03	34	21	21	15	4	2	2	21	57	42
2017	HP-04	18	23	21	9	14	0	14	27	49	82
2017	HP-05	40	16	16	13	14	0	0	27	56	13
2017	HP-06	25	33	16	0	8	0	17	10	71	10
2014	HP	27	27	26	8	9	2	2	17	56	210
2014	HP-02	31	15	38	0	15	0	0	15	46	13
2014	HP-03	25	36	24	5	7	2	0	13	62	56
2014	HP-04	27	22	22	13	11	2	4	25	52	100
2014	HP-05	16	43	35	6	0	0	0	6	59	16
2014	HP-06	46	38	9	0	7	0	0	7	84	12
2011	HP	28	26	26	8	7	2	3	16	57	217
2011	HP-02	46	34	0	0	20	0	0	20	80	11
2011	HP-03	22	35	22	7	7	3	3	16	61	65
2011	HP-04	30	15	34	7	8	2	3	16	47	84
2011	HP-05	22	23	34	13	0	0	8	14	49	23
2011	HP-06	39	33	11	18	0	0	0	18	72	10
2011	HP-07	40	32	19	10	0	0	0	10	71	10
2008	HP	19	30	26	15	4	3	2	21	51	134
2008	HP-03	10	32	36	11	1	4	7	13	47	33
2008	HP-04	23	34	18	15	6	4	0	22	59	59
2008	HP-05	19	28	29	18	0	0	6	19	50	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	5	8	25	30	21	1	12	58	14	163
2017	HP-03	7	10	31	22	20	2	7	46	19	41
2017	HP-04	5	2	23	30	24	0	16	64	8	80
2017	HP-05	8	17	6	55	0	0	14	63	29	12
2017	HP-06	0	16	34	42	8	0	0	50	16	10
2014	HP	4	8	35	30	16	1	6	50	13	210
2014	HP-02	0	8	31	8	46	0	8	58	8	13
2014	HP-03	2	10	34	32	14	2	5	50	13	56
2014	HP-04	5	5	33	31	16	2	8	53	11	100
2014	HP-05	0	25	51	25	0	0	0	25	25	16
2014	HP-06	7	9	45	32	7	0	0	39	16	12
2011	HP	12	8	26	28	16	1	8	48	23	216
2011	HP-02	19	8	35	28	10	0	0	38	27	11
2011	HP-03	6	7	26	36	14	3	8	56	15	64
2011	HP-04	14	6	23	27	19	1	11	52	22	84
2011	HP-05	13	12	29	24	15	0	8	42	27	23
2011	HP-06	17	0	41	18	11	0	14	33	20	10
2011	HP-07	18	32	19	22	10	0	0	32	49	10
2008	HP	5	24	24	32	10	0	6	44	30	136
2008	HP-03	2	25	15	34	14	0	10	54	30	33
2008	HP-04	9	19	31	28	7	0	6	37	30	60
2008	HP-05	0	14	34	47	0	0	6	50	15	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	13	24	24	15	15	1	8	33	41	164
2017	HP-03	12	29	22	14	15	2	5	32	45	41
2017	HP-04	10	20	23	15	20	0	12	40	34	81
2017	HP-05	22	31	39	8	0	0	0	8	53	12
2017	HP-06	16	27	23	35	0	0	0	35	42	10
2014	HP	18	22	29	18	10	1	3	29	41	210
2014	HP-02	8	23	38	15	15	0	0	31	31	13
2014	HP-03	18	18	25	27	7	2	2	35	38	56
2014	HP-04	15	22	30	18	11	0	5	30	39	100
2014	HP-05	21	23	48	0	8	0	0	8	44	16
2014	HP-06	28	41	24	0	7	0	0	7	69	12
2011	HP	16	21	30	19	8	0	5	29	39	214
2011	HP-02	19	37	15	9	19	0	0	29	56	11
2011	HP-03	13	18	32	22	9	1	5	33	33	65
2011	HP-04	17	20	21	24	10	0	7	36	40	81
2011	HP-05	22	15	47	8	0	0	8	9	40	23
2011	HP-06	33	26	19	21	0	0	0	21	60	10
2011	HP-07	0	19	62	19	0	0	0	19	19	10
2008	HP	15	23	31	17	8	0	6	26	40	135
2008	HP-03	10	28	34	14	7	0	7	22	41	33
2008	HP-04	14	23	29	19	6	0	8	28	40	60
2008	HP-05	39	18	10	18	10	0	6	29	60	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	6	14	16	20	31	4	10	59	23	164
2017	HP-03	7	27	5	22	32	2	5	58	37	41
2017	HP-04	3	9	15	17	36	2	16	65	16	81
2017	HP-05	8	25	33	21	0	14	0	24	38	12
2017	HP-06	9	8	41	32	9	0	0	41	17	10
2014	HP	13	12	20	24	22	2	7	50	28	210
2014	HP-02	0	0	31	23	31	8	8	64	0	13
2014	HP-03	14	10	14	31	20	5	5	57	28	56
2014	HP-04	11	13	18	23	24	1	10	52	27	100
2014	HP-05	17	18	28	21	16	0	0	38	35	16
2014	HP-06	28	14	27	15	16	0	0	31	42	12
2011	HP	11	10	17	30	21	2	10	57	24	216
2011	HP-02	0	8	19	25	39	0	9	71	9	11
2011	HP-03	11	12	16	28	23	1	8	57	25	65
2011	HP-04	7	11	12	36	18	5	12	64	22	83
2011	HP-05	14	9	23	34	12	0	8	50	26	23
2011	HP-06	11	23	19	26	21	0	0	48	33	10
2011	HP-07	25	0	29	37	10	0	0	46	25	10
2008	HP	10	17	16	29	20	2	6	53	30	136
2008	HP-03	12	25	16	21	14	4	7	40	42	33
2008	HP-04	7	20	21	24	20	2	6	48	29	60
2008	HP-05	10	8	0	47	19	0	15	79	21	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	18	19	22	12	14	4	11	30	44	164
2017	HP-03	21	19	24	14	12	5	5	28	45	42
2017	HP-04	14	12	22	11	20	3	17	40	33	80
2017	HP-05	29	39	17	6	8	0	0	14	68	12
2017	HP-06	25	24	19	15	0	0	17	18	59	10
2014	HP	15	20	33	12	12	2	6	26	38	209
2014	HP-02	8	0	54	8	23	0	8	33	8	13
2014	HP-03	15	16	34	15	10	4	5	28	34	56
2014	HP-04	15	20	28	15	13	1	8	31	38	99
2014	HP-05	3	29	43	6	8	10	0	16	36	16
2014	HP-06	25	43	24	0	7	0	0	7	69	12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	32	32	12	7	16	0	2	65	23	171
2017	HP-03	23	27	13	9	28	0	0	50	37	44
2017	HP-04	34	35	10	6	13	0	2	70	20	82
2017	HP-05	22	30	27	6	14	0	0	53	20	13
2017	HP-06	24	66	0	0	9	0	0	91	9	10
2014	HP	33	32	13	11	9	0	1	66	20	210
2014	HP-02	31	0	31	15	23	0	0	31	38	13
2014	HP-03	17	44	13	11	15	0	0	61	26	56
2014	HP-04	36	30	11	14	7	1	1	68	21	100
2014	HP-05	51	28	15	0	6	0	0	79	6	16
2014	HP-06	58	9	24	9	0	0	0	67	9	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	32	37	11	10	8	0	1	70	19	171
2017	HP-03	32	34	9	11	14	0	0	66	25	44
2017	HP-04	29	38	13	10	8	0	2	69	18	82
2017	HP-05	31	14	33	14	7	0	0	45	21	13
2017	HP-06	24	66	0	0	9	0	0	91	9	10
2014	HP	23	45	15	10	5	1	0	69	16	209
2014	HP-02	31	31	8	15	8	8	0	67	25	13
2014	HP-03	10	52	22	10	7	0	0	62	17	56
2014	HP-04	26	46	12	9	5	1	0	73	15	99
2014	HP-05	35	31	13	21	0	0	0	66	21	16
2014	HP-06	20	55	18	0	7	0	0	75	7	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	27	35	20	4	5	5	4	68	10	167
2017	HP-03	25	36	22	5	5	5	2	66	10	44
2017	HP-04	28	30	21	3	8	4	7	65	12	78
2017	HP-05	16	36	20	14	0	13	0	60	16	13
2017	HP-06	33	32	9	8	0	17	0	79	9	10
2014	HP	25	40	22	5	3	4	2	68	8	210
2014	HP-02	38	15	31	15	0	0	0	54	15	13
2014	HP-03	10	50	27	1	7	5	0	62	9	56
2014	HP-04	25	37	23	6	3	3	4	66	9	100
2014	HP-05	51	21	15	0	0	13	0	83	0	16
2014	HP-06	40	43	16	0	0	0	0	84	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	34	39	17	5	3	2	1	74	9	171
2017	HP-03	35	33	18	7	7	0	0	68	14	44
2017	HP-04	33	41	15	4	2	4	1	77	7	82
2017	HP-05	40	13	26	21	0	0	0	53	21	13
2017	HP-06	32	51	17	0	0	0	0	83	0	10
2014	HP	25	38	23	5	5	2	2	66	10	210
2014	HP-02	38	23	31	0	8	0	0	62	8	13
2014	HP-03	15	40	33	5	5	0	2	56	11	56
2014	HP-04	25	40	19	5	6	2	3	68	12	100
2014	HP-05	45	30	10	0	6	10	0	82	7	16
2014	HP-06	29	34	37	0	0	0	0	63	0	12
2011	HP	19	41	24	8	5	3	1	62	13	217
2011	HP-02	9	19	33	20	9	0	9	32	32	11
2011	HP-03	13	42	24	11	8	1	0	56	19	65
2011	HP-04	23	41	22	3	3	5	2	69	7	84
2011	HP-05	13	29	34	14	5	4	0	44	20	23
2011	HP-06	18	50	19	14	0	0	0	67	14	10
2011	HP-07	41	41	18	0	0	0	0	82	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	37	36	13	7	6	0	1	74	13	169
2017	HP-03	40	25	19	7	9	0	0	65	17	43
2017	HP-04	36	38	12	8	5	0	1	75	13	81
2017	HP-05	16	49	7	13	14	0	0	66	27	13
2017	HP-06	31	59	9	0	0	0	0	91	0	10
2014	HP	31	35	16	10	6	1	1	67	16	209
2014	HP-02	38	31	23	8	0	0	0	69	8	13
2014	HP-03	17	47	16	7	9	2	2	67	17	56
2014	HP-04	36	30	15	11	7	0	1	67	18	100
2014	HP-05	34	37	25	4	0	0	0	72	4	15
2014	HP-06	29	27	18	19	7	0	0	56	27	12
2011	HP	26	41	17	7	7	1	1	68	15	217
2011	HP-02	19	27	15	20	19	0	0	46	39	11
2011	HP-03	17	50	18	7	8	0	0	66	16	65
2011	HP-04	35	33	18	7	5	0	2	70	12	84
2011	HP-05	17	38	17	12	15	0	0	55	28	23
2011	HP-06	32	44	11	0	0	14	0	88	0	10
2011	HP-07	41	49	10	0	0	0	0	90	0	10
2008	HP	23	44	13	6	13	1	0	68	19	134
2008	HP-03	20	39	26	2	10	3	0	61	12	33
2008	HP-04	18	44	9	9	19	0	0	62	28	60
2008	HP-05	17	79	0	0	4	0	0	96	4	12

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	23	25	18	10	19	1	3	50	31	171
2017	HP-03	23	22	7	11	32	2	2	48	45	44
2017	HP-04	27	22	23	9	15	0	5	52	25	82
2017	HP-05	16	30	0	26	27	0	0	47	53	13
2017	HP-06	15	9	32	17	27	0	0	24	44	10
2014	HP	19	40	18	12	9	0	1	60	22	209
2014	HP-02	31	23	8	23	15	0	0	54	38	13
2014	HP-03	11	44	21	14	10	0	0	55	24	56
2014	HP-04	21	39	18	10	9	0	1	61	20	100
2014	HP-05	14	42	25	14	6	0	0	56	19	15
2014	HP-06	20	43	12	9	16	0	0	63	25	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	27	35	22	8	3	3	1	65	12	167
2017	HP-03	30	30	22	14	4	0	0	60	18	44
2017	HP-04	30	32	23	5	4	5	1	66	9	79
2017	HP-05	10	36	22	24	8	0	0	46	31	12
2017	HP-06	15	68	17	0	0	0	0	83	0	10
2014	HP	28	39	19	6	5	2	1	70	11	210
2014	HP-02	54	23	23	0	0	0	0	77	0	13
2014	HP-03	24	45	17	3	7	2	2	72	10	56
2014	HP-04	25	40	20	7	4	3	0	67	12	100
2014	HP-05	15	46	16	13	6	3	0	63	20	16
2014	HP-06	29	27	16	21	7	0	0	56	28	12
2011	HP	24	42	19	9	2	3	1	69	12	215
2011	HP-02	10	45	9	19	9	8	0	59	31	11
2011	HP-03	27	42	17	8	0	3	3	74	8	65
2011	HP-04	26	38	23	6	2	4	1	67	9	84
2011	HP-05	11	51	20	14	4	0	0	62	18	21
2011	HP-06	32	38	19	11	0	0	0	70	11	10
2011	HP-07	35	46	10	10	0	0	0	81	10	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	30	31	15	11	9	1	2	64	20	168
2017	HP-03	28	34	11	7	16	2	2	65	24	44
2017	HP-04	33	31	18	8	9	1	0	64	18	80
2017	HP-05	18	22	14	24	8	0	14	47	37	12
2017	HP-06	24	33	17	25	0	0	0	58	25	10
2014	HP	20	35	24	8	7	5	1	58	16	210
2014	HP-02	31	23	31	8	8	0	0	54	15	13
2014	HP-03	13	40	22	9	5	9	2	60	15	56
2014	HP-04	17	35	26	7	11	4	0	54	19	100
2014	HP-05	16	54	23	6	0	0	0	70	6	16
2014	HP-06	38	18	15	30	0	0	0	56	30	12
2011	HP	21	41	17	9	7	5	0	65	17	216
2011	HP-02	10	16	28	9	27	9	0	29	40	11
2011	HP-03	14	44	17	6	7	11	0	66	15	65
2011	HP-04	22	42	19	9	7	1	0	65	16	84
2011	HP-05	28	31	15	17	9	0	0	59	27	22
2011	HP-06	46	35	11	8	0	0	0	81	8	10
2011	HP-07	22	59	19	0	0	0	0	81	0	10
2008	HP	16	46	13	9	6	6	4	69	16	136
2008	HP-03	13	45	22	12	0	8	0	63	13	33
2008	HP-04	13	49	7	10	12	5	4	68	24	60
2008	HP-05	0	50	10	10	4	14	13	68	19	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	18	35	21	11	10	1	5	56	22	168
2017	HP-03	21	40	13	5	19	0	2	63	24	43
2017	HP-04	19	28	27	11	8	2	5	51	20	81
2017	HP-05	18	22	14	16	16	0	14	47	37	12
2017	HP-06	7	34	34	25	0	0	0	41	25	10
2014	HP	12	32	30	11	8	5	2	48	20	210
2014	HP-02	23	31	31	0	15	0	0	54	15	13
2014	HP-03	10	28	42	5	5	7	3	42	12	56
2014	HP-04	8	34	25	14	13	5	0	44	29	100
2014	HP-05	16	41	30	13	0	0	0	58	13	16
2014	HP-06	38	27	28	7	0	0	0	65	7	12
2011	HP	7	35	28	11	9	7	4	47	22	217
2011	HP-02	19	27	15	19	10	0	9	51	32	11
2011	HP-03	4	32	31	9	13	7	3	41	25	65
2011	HP-04	5	41	26	12	10	5	3	49	23	84
2011	HP-05	9	29	25	7	9	17	4	49	20	23
2011	HP-06	18	11	55	17	0	0	0	28	17	10
2011	HP-07	0	49	12	19	0	10	10	61	24	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	23	32	13	13	15	4	1	58	29	168
2017	HP-03	28	26	13	11	19	2	0	55	31	43
2017	HP-04	18	35	10	15	16	4	1	56	33	81
2017	HP-05	33	8	29	14	16	0	0	41	30	12
2017	HP-06	7	61	8	0	17	7	0	73	18	10
2014	HP	16	31	21	14	12	4	1	50	28	209
2014	HP-02	23	8	31	8	15	15	0	36	27	13
2014	HP-03	14	25	24	17	14	6	0	41	33	55
2014	HP-04	14	36	20	12	14	2	2	52	27	100
2014	HP-05	19	34	17	15	15	0	0	53	30	16
2014	HP-06	29	30	16	25	0	0	0	58	25	12
2011	HP	20	32	18	13	12	4	1	54	27	217
2011	HP-02	10	9	9	15	48	8	0	21	69	11
2011	HP-03	10	37	24	12	17	0	0	47	29	65
2011	HP-04	25	36	13	11	7	5	3	66	19	84
2011	HP-05	18	17	13	34	13	5	0	37	50	23
2011	HP-06	32	19	40	0	0	9	0	56	0	10
2011	HP-07	32	49	10	0	0	10	0	89	0	10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	32	38	6	13	11	71	23	170
2017	HP-03	26	49	0	12	13	75	25	44
2017	HP-04	37	34	7	10	12	71	22	81
2017	HP-05	22	36	14	20	7	59	27	13
2017	HP-06	8	48	8	19	17	56	36	10
2014	HP	18	55	9	11	7	73	18	210
2014	HP-02	31	54	0	15	0	85	15	13
2014	HP-03	11	61	9	14	6	72	20	56
2014	HP-04	20	52	11	12	6	71	18	100
2014	HP-05	18	66	13	0	3	84	3	16
2014	HP-06	11	45	9	7	28	56	35	12
2011	HP	26	47	8	13	5	74	18	216
2011	HP-02	27	19	0	19	35	46	54	11
2011	HP-03	22	42	11	20	5	65	24	65
2011	HP-04	29	54	6	8	3	82	11	83
2011	HP-05	32	39	12	9	9	70	18	23
2011	HP-06	21	79	0	0	0	100	0	10
2011	HP-07	29	49	10	12	0	78	12	10
2008	HP	25	49	7	11	7	74	18	136
2008	HP-03	19	66	9	5	2	84	7	33
2008	HP-04	22	44	8	14	13	66	26	60
2008	HP-05	34	43	4	10	10	77	19	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	45	30	9	9	7	0	74	16	170
2017	HP-03	35	31	16	7	12	0	66	19	44
2017	HP-04	41	32	6	12	8	0	73	21	81
2017	HP-05	60	20	7	13	0	0	80	13	13
2017	HP-06	41	35	17	0	7	0	76	7	10
2014	HP	37	45	5	9	3	0	82	13	210
2014	HP-02	38	38	15	8	0	0	77	8	13
2014	HP-03	38	46	3	8	5	0	84	13	56
2014	HP-04	35	45	4	12	4	0	81	15	100
2014	HP-05	31	59	0	6	3	0	90	10	16
2014	HP-06	29	43	19	9	0	0	72	9	12
2011	HP	28	48	11	9	4	0	76	13	217
2011	HP-02	19	36	6	19	20	0	55	39	11
2011	HP-03	19	57	10	7	5	1	77	12	65
2011	HP-04	33	43	13	8	3	0	76	11	84
2011	HP-05	30	45	9	12	4	0	75	16	23
2011	HP-06	21	57	14	8	0	0	78	8	10
2011	HP-07	51	30	10	10	0	0	81	10	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	47	33	6	8	6	80	14	169
2017	HP-03	35	40	2	11	12	75	23	44
2017	HP-04	50	28	9	10	2	78	13	80
2017	HP-05	32	53	0	0	14	86	14	13
2017	HP-06	32	36	24	8	0	68	8	10
2014	HP	27	49	8	10	6	76	16	210
2014	HP-02	38	31	15	8	8	69	15	13
2014	HP-03	20	58	7	6	9	78	16	56
2014	HP-04	28	48	8	13	4	76	16	100
2014	HP-05	38	39	13	6	3	77	10	16
2014	HP-06	11	63	0	12	15	73	27	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	61	25	7	4	4	0	0	86	7	169
2017	HP-03	65	21	11	0	2	0	0	86	2	43
2017	HP-04	63	24	5	3	3	0	1	88	7	81
2017	HP-05	58	22	7	0	13	0	0	80	13	13
2017	HP-06	33	42	0	17	8	0	0	75	25	10
2014	HP	60	31	3	3	2	0	1	92	5	210
2014	HP-02	62	38	0	0	0	0	0	100	0	13
2014	HP-03	58	33	3	0	5	0	2	92	5	56
2014	HP-04	65	26	4	3	0	0	1	93	3	100
2014	HP-05	43	44	10	3	0	0	0	87	3	16
2014	HP-06	38	36	0	15	12	0	0	73	27	12
2011	HP	52	35	7	3	0	1	3	90	3	217
2011	HP-02	52	9	10	9	0	0	19	76	12	11
2011	HP-03	48	37	8	1	0	2	3	90	2	65
2011	HP-04	56	32	5	5	0	0	2	90	6	84
2011	HP-05	43	45	5	3	0	0	4	91	3	23
2011	HP-06	46	44	11	0	0	0	0	89	0	10
2011	HP-07	46	41	12	0	0	0	0	88	0	10
2008	HP	47	38	8	3	2	0	1	86	6	135
2008	HP-03	45	39	13	3	0	0	0	84	3	32
2008	HP-04	44	41	8	2	5	0	0	85	7	60
2008	HP-05	37	47	7	0	0	0	10	92	0	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	69	19	4	1	3	1	2	91	5	171
2017	HP-03	69	11	11	0	5	2	2	83	5	44
2017	HP-04	71	20	2	1	2	1	2	94	3	82
2017	HP-05	74	26	0	0	0	0	0	100	0	13
2017	HP-06	65	25	0	0	0	0	9	100	0	10
2014	HP	68	23	4	2	0	1	2	94	2	210
2014	HP-02	77	8	8	0	0	0	8	92	0	13
2014	HP-03	68	25	3	0	0	2	2	97	0	56
2014	HP-04	75	19	4	1	0	0	1	95	1	100
2014	HP-05	62	30	8	0	0	0	0	92	0	16
2014	HP-06	38	34	0	19	0	0	9	79	21	12
2011	HP	64	24	4	2	0	1	4	94	2	217
2011	HP-02	71	0	0	0	0	20	9	100	0	11
2011	HP-03	62	24	7	0	0	1	5	93	0	65
2011	HP-04	70	24	0	1	1	0	4	98	2	84
2011	HP-05	57	27	9	3	0	0	4	87	3	23
2011	HP-06	44	39	17	0	0	0	0	83	0	10
2011	HP-07	51	37	0	12	0	0	0	88	12	10
2008	HP	67	20	4	4	1	0	5	91	5	136
2008	HP-03	59	29	4	3	0	0	4	92	3	33
2008	HP-04	74	15	1	6	3	0	2	91	8	60
2008	HP-05	56	18	14	3	0	0	10	82	3	14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	71	15	6	2	3	0	4	89	4	170
2017	HP-03	73	9	11	0	5	0	2	84	5	44
2017	HP-04	69	15	6	1	1	0	8	92	2	81
2017	HP-05	73	14	0	0	13	0	0	87	13	13
2017	HP-06	67	24	9	0	0	0	0	91	0	10
2014	HP	69	15	6	3	1	0	6	89	4	210
2014	HP-02	77	8	8	0	0	0	8	92	0	13
2014	HP-03	60	24	5	2	0	0	9	92	3	56
2014	HP-04	76	9	8	2	0	0	5	89	2	100
2014	HP-05	62	21	0	8	0	0	8	91	9	16
2014	HP-06	65	7	0	12	7	0	9	79	21	12
2011	HP	67	18	5	3	1	1	6	91	4	216
2011	HP-02	63	8	0	0	0	10	19	100	0	11
2011	HP-03	70	15	2	5	0	0	8	92	6	65
2011	HP-04	67	23	2	0	1	0	7	97	1	83
2011	HP-05	61	19	17	0	3	0	0	80	3	23
2011	HP-06	55	37	8	0	0	0	0	92	0	10
2011	HP-07	70	0	10	20	0	0	0	70	20	10
2008	HP	59	13	7	2	5	0	14	84	8	135
2008	HP-03	55	15	14	3	3	0	9	77	7	33
2008	HP-04	59	11	6	0	10	0	15	82	11	60
2008	HP-05	46	27	7	0	0	0	19	91	0	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	71	19	3	2	2	0	3	93	4	171
2017	HP-03	69	13	7	2	5	0	5	86	7	44
2017	HP-04	75	16	0	2	2	0	4	95	5	82
2017	HP-05	67	33	0	0	0	0	0	100	0	13
2017	HP-06	67	7	27	0	0	0	0	73	0	10
2014	HP	72	15	6	1	1	0	5	91	2	210
2014	HP-02	69	15	8	0	0	0	8	92	0	13
2014	HP-03	68	19	2	2	0	0	9	95	3	56
2014	HP-04	79	9	8	0	0	0	4	92	0	100
2014	HP-05	65	35	0	0	0	0	0	100	0	16
2014	HP-06	65	0	19	0	7	0	9	71	8	12
2011	HP	72	14	5	2	1	0	6	92	3	216
2011	HP-02	61	9	0	0	0	0	29	100	0	11
2011	HP-03	70	16	5	0	1	1	6	93	2	65
2011	HP-04	76	13	3	2	0	0	6	95	2	84
2011	HP-05	67	20	4	9	0	0	0	87	9	22
2011	HP-06	55	7	19	0	0	0	19	76	0	10
2011	HP-07	70	12	10	0	8	0	0	82	8	10
2008	HP	67	12	5	1	4	1	10	89	5	135
2008	HP-03	76	8	8	3	3	0	1	85	7	33
2008	HP-04	63	14	4	0	7	3	10	88	8	59
2008	HP-05	46	27	7	0	0	0	19	91	0	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	59	16	8	2	4	2	9	85	7	171
2017	HP-03	58	13	11	0	12	2	4	76	12	44
2017	HP-04	63	15	5	0	2	0	14	91	2	82
2017	HP-05	53	14	14	13	0	0	6	71	14	13
2017	HP-06	66	16	17	0	0	0	0	83	0	10
2014	HP	56	15	11	1	1	3	13	85	2	210
2014	HP-02	62	8	8	0	0	0	23	90	0	13
2014	HP-03	54	18	5	2	0	4	17	91	3	56
2014	HP-04	61	11	12	1	0	3	12	85	1	100
2014	HP-05	47	13	20	0	0	3	17	75	0	16
2014	HP-06	56	7	28	0	0	0	9	69	0	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	68	19	5	1	3	2	3	91	4	171
2017	HP-03	69	11	7	0	9	2	2	83	10	44
2017	HP-04	68	19	4	2	1	2	4	93	3	82
2017	HP-05	60	27	13	0	0	0	0	87	0	13
2017	HP-06	84	7	9	0	0	0	0	91	0	10
2014	HP	62	20	8	0	2	2	5	89	2	210
2014	HP-02	69	15	0	0	0	8	8	100	0	13
2014	HP-03	56	22	10	0	2	2	9	87	2	56
2014	HP-04	72	15	6	1	0	2	5	93	1	100
2014	HP-05	47	30	8	0	8	7	0	82	9	16
2014	HP-06	29	25	28	0	9	0	9	59	10	12
2011	HP	66	21	6	0	1	2	4	93	1	216
2011	HP-02	54	9	0	0	0	10	27	100	0	11
2011	HP-03	62	25	3	1	0	3	5	95	2	65
2011	HP-04	70	17	6	0	2	1	3	92	2	84
2011	HP-05	56	30	14	0	0	0	0	86	0	22
2011	HP-06	55	28	17	0	0	0	0	83	0	10
2011	HP-07	90	0	10	0	0	0	0	90	0	10
2008	HP	62	16	9	3	3	2	6	84	6	135
2008	HP-03	61	20	8	3	3	4	1	85	7	33
2008	HP-04	65	15	7	3	5	3	3	85	8	59
2008	HP-05	50	30	10	0	0	0	10	89	0	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	HP	19	81	171
2017	HP-03	19	81	44
2017	HP-04	19	81	82
2017	HP-05	40	60	13
2014	HP	19	81	209
2014	HP-03	18	82	56
2014	HP-04	18	82	100

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	HP	55	33
2017	HP-04	57	16
2014	HP	66	42
2014	HP-03	71	10
2014	HP-04	67	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	HP	64	33
2017	HP-04	62	16
2014	HP	52	42
2014	HP-03	60	10
2014	HP-04	50	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	HP-03	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	HP	33
2017	HP-04	16
2014	HP	42
2014	HP-03	10
2014	HP-04	21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	HP	0	33
2017	HP-04	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	HP	33
2017	HP-04	16
2014	HP-03	10
2014	HP-04	21

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2014	HP	42
2014	HP-03	10
2014	HP-04	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	HP	45	33
2017	HP-04	29	16
2014	HP	46	42
2014	HP-04	68	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	HP	53	33
2017	HP-04	53	16
2014	HP	38	42
2014	HP-03	48	10
2014	HP-04	47	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	HP	37	33
2014	HP	35	42
2014	HP-04	39	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	HP	39	33
2017	HP-04	31	16
2014	HP	48	42
2014	HP-03	71	10
2014	HP-04	41	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	HP	36	33
2017	HP-04	36	16
2014	HP	23	42
2014	HP-04	24	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	HP	54	33
2017	HP-04	49	16
2014	HP	43	42
2014	HP-03	69	10
2014	HP-04	32	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	HP	46	33
2017	HP-04	45	16
2014	HP	44	42
2014	HP-03	51	10
2014	HP-04	46	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	HP-03	0	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	HP-04	0	16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	HP	32	33
2017	HP-04	29	16
2014	HP	20	42
2014	HP-04	22	21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	HP	45	33
2017	HP-04	44	16
2014	HP	49	42
2014	HP-03	73	10
2014	HP-04	37	21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	HP	30	33
2017	HP-04	30	16
2014	HP	48	42
2014	HP-04	66	21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	HP	18	33
2014	HP	22	42
2014	HP-04	25	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	HP	41	33
2017	HP-04	42	16
2014	HP	50	42
2014	HP-04	53	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	HP	21	33
2014	HP	19	42

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	HP	18	33
2014	HP	22	42

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	HP	46	33
2017	HP-04	45	16
2014	HP	27	42
2014	HP-04	32	21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	HP	14	42
2014	HP-03	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	HP	22	33
2014	HP	21	42
2014	HP-03	0	10
2014	HP-04	36	21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	HP	13	42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	HP-03	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	HP	24	33
2014	HP	25	42
2014	HP-04	24	21

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	HP	24	26
2014	HP-03	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	HP	26
2017	HP-04	13
2014	HP	32
2014	HP-03	10
2014	HP-04	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	HP-04	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	HP	26
2017	HP-04	13
2014	HP-03	10
2014	HP-04	13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	HP	26
2017	HP-04	13
2014	HP-04	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	HP-04	0	13
2014	HP-04	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	HP	30	26
2014	HP	23	32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	HP-04	0	13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	HP	47	26
2017	HP-04	46	13
2014	HP	34	32
2014	HP-03	58	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	HP-04	0	13
2014	HP-03	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	HP	58	26
2017	HP-04	38	13
2014	HP	41	32
2014	HP-03	49	10
2014	HP-04	40	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	HP-04	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	HP	20	32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	HP	100	0	33
2017	HP-04	100	0	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	22	25	17	9	12	12	4	56	24	171
2017	HP-03	21	22	18	14	11	9	5	50	29	44
2017	HP-04	24	23	14	9	11	15	4	58	25	82
2017	HP-05	25	14	6	6	29	20	0	49	43	13
2017	HP-06	33	24	25	8	9	0	0	58	17	10
2014	HP	17	26	22	6	12	12	4	51	22	210
2014	HP-02	31	8	15	15	8	23	0	50	30	13
2014	HP-03	6	41	23	7	8	12	2	55	18	56
2014	HP-04	20	18	26	5	14	10	7	46	23	100
2014	HP-05	23	33	15	0	5	25	0	73	7	16
2014	HP-06	11	30	9	9	34	7	0	44	47	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	32	30	16	9	8	4	1	65	19	169
2017	HP-03	25	28	18	13	9	5	2	57	24	44
2017	HP-04	33	31	14	8	9	4	0	67	18	80
2017	HP-05	32	14	19	13	21	0	0	47	34	13
2017	HP-06	33	24	25	17	0	0	0	58	17	10
2014	HP	22	35	21	6	6	9	1	63	13	210
2014	HP-02	23	31	23	8	8	8	0	58	17	13
2014	HP-03	6	53	24	5	7	3	2	62	13	56
2014	HP-04	26	27	20	5	8	13	0	62	15	100
2014	HP-05	29	36	12	0	5	18	0	79	6	16
2014	HP-06	20	27	28	18	0	7	0	50	19	12
2011	HP	22	41	21	7	7	2	0	64	15	217
2011	HP-02	10	17	44	10	19	0	0	27	29	11
2011	HP-03	18	38	21	14	7	3	0	57	21	65
2011	HP-04	23	44	19	2	8	2	1	69	11	84
2011	HP-05	25	39	22	4	10	0	0	64	14	23
2011	HP-06	19	72	9	0	0	0	0	91	0	10
2011	HP-07	40	41	19	0	0	0	0	81	0	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	HP	6	94	167
2017	HP-06	0	100	10
2014	HP	3	97	210
2014	HP-03	0	100	56
2014	HP-05	0	100	16
2014	HP-06	0	100	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	24	23	26	5	2	15	5	59	9	170
2017	HP-03	19	20	29	4	7	16	5	49	14	44
2017	HP-04	28	20	24	7	0	17	4	61	9	81
2017	HP-05	25	27	26	14	0	7	0	57	15	13
2017	HP-06	16	24	42	0	0	17	0	49	0	10
2014	HP	15	29	30	1	2	18	4	57	5	210
2014	HP-02	31	15	23	0	15	15	0	55	18	13
2014	HP-03	4	44	25	0	0	24	4	66	0	56
2014	HP-04	16	25	32	3	3	15	6	52	7	100
2014	HP-05	23	20	36	0	0	21	0	54	0	16
2014	HP-06	11	39	34	0	0	16	0	59	0	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	33	30	19	4	3	7	3	70	9	171
2017	HP-03	23	25	27	7	5	9	5	55	13	44
2017	HP-04	33	37	15	4	4	7	1	76	8	82
2017	HP-05	40	19	13	14	7	7	0	63	23	13
2017	HP-06	26	15	42	0	0	17	0	49	0	10
2014	HP	22	39	23	3	1	11	1	69	5	210
2014	HP-02	23	38	15	8	8	8	0	67	17	13
2014	HP-03	10	55	23	1	0	10	2	73	2	56
2014	HP-04	25	24	30	5	2	13	1	57	8	100
2014	HP-05	29	47	10	0	0	15	0	89	0	16
2014	HP-06	20	64	9	0	0	7	0	90	0	12
2011	HP	26	40	20	4	3	7	0	71	7	216
2011	HP-02	19	28	19	0	9	24	0	63	12	11
2011	HP-03	21	39	22	7	4	8	0	64	12	65
2011	HP-04	28	43	20	2	2	5	0	74	4	83
2011	HP-05	32	34	17	5	5	8	0	71	11	23
2011	HP-06	11	56	19	0	0	14	0	77	0	10
2011	HP-07	41	30	29	0	0	0	0	71	0	10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	HP	14	86	170
2017	HP-03	20	80	44
2017	HP-04	11	89	81
2014	HP	11	89	210
2014	HP-03	12	88	56
2014	HP-04	10	90	100
2014	HP-05	0	100	16

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	HP	67	33	24
2017	HP-04	78	22	10
2014	HP	75	25	22
2014	HP-04	82	18	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	18	33	3	32	13	0	0	52	45	17
2014	HP	59	23	5	12	0	0	0	82	12	16

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	33	54	8	3	1	1	0	88	3	171
2017	HP-03	30	50	16	2	2	0	0	80	5	44
2017	HP-04	34	55	5	4	0	1	1	91	4	82
2017	HP-05	53	40	7	0	0	0	0	93	0	13
2017	HP-06	33	52	15	0	0	0	0	85	0	10
2014	HP	26	60	10	3	1	0	0	87	4	208
2014	HP-02	23	54	8	8	8	0	0	77	15	13
2014	HP-03	19	54	19	7	2	0	0	72	9	56
2014	HP-04	24	70	5	1	0	0	0	94	1	99
2014	HP-05	41	59	0	0	0	0	0	100	0	15
2014	HP-06	38	46	16	0	0	0	0	84	0	12
2011	HP	25	57	12	4	0	0	1	84	5	217
2011	HP-02	29	54	0	9	0	0	8	90	10	11
2011	HP-03	26	57	11	4	1	1	0	83	5	65
2011	HP-04	22	59	12	5	0	0	2	83	5	84
2011	HP-05	36	51	13	0	0	0	0	87	0	23
2011	HP-06	11	67	23	0	0	0	0	77	0	10
2011	HP-07	32	56	12	0	0	0	0	88	0	10
2008	HP	28	56	7	4	2	2	0	86	6	136
2008	HP-03	27	60	5	5	0	3	0	90	5	33
2008	HP-04	25	56	10	4	2	2	0	84	6	60
2008	HP-05	39	57	4	0	0	0	0	96	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	12	38	23	11	10	6	0	54	22	169
2017	HP-03	11	32	25	12	16	5	0	45	29	44
2017	HP-04	17	37	18	12	8	8	0	58	22	80
2017	HP-05	9	22	27	7	27	7	0	34	37	13
2017	HP-06	16	53	23	8	0	0	0	70	8	10
2014	HP	7	29	28	16	12	8	1	39	30	209
2014	HP-02	15	15	38	15	15	0	0	31	31	13
2014	HP-03	2	22	37	19	5	14	0	28	29	56
2014	HP-04	5	32	25	13	16	7	2	40	33	99
2014	HP-05	0	36	33	10	13	8	0	39	25	16
2014	HP-06	29	18	0	39	15	0	0	47	53	12
2011	HP	7	38	21	16	9	7	2	50	28	217
2011	HP-02	0	54	0	19	19	0	8	59	41	11
2011	HP-03	6	29	20	21	13	11	0	39	38	65
2011	HP-04	7	46	19	12	8	5	4	57	21	84
2011	HP-05	15	26	27	20	4	8	0	44	26	23
2011	HP-06	11	37	17	11	11	14	0	55	25	10
2011	HP-07	19	32	30	10	0	10	0	56	11	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	37	35	12	8	5	4	0	75	13	171
2017	HP-03	32	29	13	9	14	2	0	63	24	44
2017	HP-04	35	38	13	8	0	5	1	78	8	82
2017	HP-05	32	27	6	20	14	0	0	60	34	13
2017	HP-06	16	59	25	0	0	0	0	75	0	10
2014	HP	34	38	16	5	4	3	1	75	9	209
2014	HP-02	46	15	15	0	15	8	0	67	17	13
2014	HP-03	23	38	24	3	2	8	2	68	6	56
2014	HP-04	35	41	14	7	3	0	0	77	10	99
2014	HP-05	28	48	18	6	0	0	0	75	6	16
2014	HP-06	40	36	0	9	15	0	0	76	24	12
2011	HP	33	41	10	7	5	2	1	77	12	217
2011	HP-02	10	34	9	20	19	0	8	48	42	11
2011	HP-03	31	40	9	7	9	3	0	73	17	65
2011	HP-04	37	43	8	4	4	2	2	83	8	84
2011	HP-05	37	33	14	12	0	4	0	73	12	23
2011	HP-06	35	37	28	0	0	0	0	72	0	10
2011	HP-07	41	51	0	8	0	0	0	92	8	10
2008	HP	37	38	16	5	3	2	0	76	8	136
2008	HP-03	37	32	19	5	3	3	0	72	9	33
2008	HP-04	36	36	18	5	5	0	0	72	10	60
2008	HP-05	31	56	10	0	4	0	0	86	4	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	26	32	17	10	8	7	0	63	19	169
2017	HP-03	24	28	18	12	14	5	0	55	27	44
2017	HP-04	23	31	24	6	6	8	1	60	14	80
2017	HP-05	25	33	7	27	7	0	0	59	34	13
2017	HP-06	24	24	8	27	17	0	0	48	44	10
2014	HP	17	27	21	14	13	7	1	48	29	210
2014	HP-02	23	23	23	8	15	8	0	50	25	13
2014	HP-03	10	19	25	19	12	14	2	34	36	56
2014	HP-04	18	28	21	14	16	3	0	47	31	100
2014	HP-05	16	52	28	3	0	0	0	68	3	16
2014	HP-06	20	43	9	0	28	0	0	63	28	12
2011	HP	20	39	16	13	7	4	1	62	21	216
2011	HP-02	10	28	0	35	19	0	8	41	59	11
2011	HP-03	16	41	17	9	13	4	0	59	23	65
2011	HP-04	26	32	18	13	4	5	2	63	18	83
2011	HP-05	17	35	26	13	5	4	0	54	19	23
2011	HP-06	21	44	11	11	0	14	0	75	12	10
2011	HP-07	32	68	0	0	0	0	0	100	0	10
2008	HP	19	40	15	11	9	4	1	62	22	136
2008	HP-03	14	53	4	7	15	6	0	72	24	33
2008	HP-04	22	29	25	16	6	2	0	52	22	60
2008	HP-05	4	78	14	0	4	0	0	82	4	14

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	44	35	3	9	8	1	80	17	170
2017	HP-03	45	32	0	7	16	0	77	23	44
2017	HP-04	42	35	6	10	5	1	78	15	81
2017	HP-05	47	26	0	13	14	0	73	27	13
2017	HP-06	32	53	7	8	0	0	85	8	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	43	28	12	6	9	1	1	72	16	170
2017	HP-03	45	16	13	5	21	0	0	61	25	44
2017	HP-04	41	32	8	10	6	2	1	75	16	81
2017	HP-05	40	32	14	0	14	0	0	71	14	13
2017	HP-06	25	50	25	0	0	0	0	75	0	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	15	33	19	8	13	11	1	54	25	169
2017	HP-03	8	33	20	9	21	9	0	45	33	44
2017	HP-04	20	34	13	7	10	15	0	64	20	81
2017	HP-05	19	29	29	0	22	0	0	49	22	12
2017	HP-06	9	32	25	24	9	0	0	42	33	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	19	33	15	16	13	4	1	54	31	170
2017	HP-03	16	32	9	25	16	2	0	49	42	44
2017	HP-04	24	28	16	14	9	8	0	57	26	81
2017	HP-05	18	14	0	33	35	0	0	32	68	13
2017	HP-06	9	23	49	9	9	0	0	32	19	10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	12	17	19	20	32	29	52	170
2017	HP-03	7	19	27	18	30	26	48	44
2017	HP-04	7	19	24	18	32	26	50	82
2017	HP-05	13	9	0	38	40	22	78	13
2017	HP-06	9	16	7	42	25	26	67	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	37	30	21	7	4	1	68	11	171
2017	HP-03	43	34	12	9	2	0	77	12	44
2017	HP-04	40	29	20	6	2	3	70	9	82
2017	HP-05	27	20	22	23	7	0	48	30	13
2017	HP-06	15	33	34	0	17	0	48	17	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	44	30	13	6	3	5	77	9	170
2017	HP-03	47	35	9	7	2	0	81	9	44
2017	HP-04	48	24	10	7	3	7	78	11	81
2017	HP-05	44	26	16	0	7	7	75	8	13
2017	HP-06	8	58	9	0	8	17	79	9	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	23	28	23	14	12	1	51	26	171
2017	HP-03	26	33	25	12	5	0	59	16	44
2017	HP-04	20	27	24	15	13	1	47	28	82
2017	HP-05	21	42	13	16	7	0	64	23	13
2017	HP-06	7	32	19	0	42	0	39	42	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	46	26	14	5	6	1	1	73	12	170
2017	HP-03	61	9	14	9	7	0	0	70	16	44
2017	HP-04	47	28	13	5	3	2	2	78	8	81
2017	HP-05	29	33	23	7	7	0	0	62	14	13
2017	HP-06	21	52	0	0	27	0	0	73	27	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	31	32	18	11	8	63	19	170
2017	HP-03	36	28	11	9	16	64	25	44
2017	HP-04	35	29	23	9	4	64	13	82
2017	HP-05	14	44	18	16	8	59	24	12
2017	HP-06	7	50	16	9	17	57	27	10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	35	30	22	6	7	64	13	170
2017	HP-03	36	34	21	5	5	70	9	44
2017	HP-04	38	29	18	9	6	67	15	82
2017	HP-05	22	16	54	0	8	38	8	12
2017	HP-06	15	41	9	9	25	56	34	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	33	29	18	12	4	1	2	65	16	170
2017	HP-03	25	39	13	16	7	0	0	64	23	44
2017	HP-04	41	27	15	11	2	2	3	71	14	82
2017	HP-05	14	22	32	16	8	0	8	40	26	12
2017	HP-06	25	31	34	9	0	0	0	56	9	10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	39	23	20	10	6	1	1	63	17	170
2017	HP-03	38	27	5	19	9	2	0	67	28	44
2017	HP-04	41	24	20	9	5	0	1	66	14	82
2017	HP-05	7	30	24	16	16	0	8	40	34	12
2017	HP-06	32	16	52	0	0	0	0	48	0	10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	40	29	19	5	5	1	1	70	11	169
2017	HP-03	47	28	16	5	2	0	2	76	7	44
2017	HP-04	38	36	16	4	4	1	1	76	8	81
2017	HP-05	7	38	16	16	24	0	0	44	40	12
2017	HP-06	39	0	44	17	0	0	0	39	17	10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	51	33	11	3	2	84	6	171
2017	HP-03	54	37	7	2	0	91	2	44
2017	HP-04	50	30	13	4	3	80	7	82
2017	HP-05	36	33	16	7	7	70	14	13
2017	HP-06	48	25	17	0	9	73	9	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	67	14	9	3	5	1	0	82	9	171
2017	HP-03	59	19	14	2	5	0	2	79	7	44
2017	HP-04	68	17	8	3	4	1	0	86	6	82
2017	HP-05	58	0	14	13	14	0	0	58	27	13
2017	HP-06	73	8	0	9	9	0	0	81	19	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	39	38	12	5	5	0	78	10	170
2017	HP-03	25	45	12	11	5	2	71	16	43
2017	HP-04	50	30	14	2	4	0	79	6	82
2017	HP-05	22	49	7	7	14	0	71	21	13
2017	HP-06	27	46	17	9	0	0	73	9	10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	47	28	11	6	9	75	15	171
2017	HP-03	48	18	13	7	14	66	21	44
2017	HP-04	49	26	11	6	8	75	14	82
2017	HP-05	36	29	7	6	21	66	27	13
2017	HP-06	31	50	9	9	0	81	9	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	59	17	7	1	3	14	88	4	171
2017	HP-03	73	5	5	0	0	18	94	0	44
2017	HP-04	64	16	9	1	0	9	88	1	82
2017	HP-05	42	36	0	0	21	0	79	21	13
2017	HP-06	32	49	0	0	19	0	81	19	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	65	22	7	3	1	2	88	4	171
2017	HP-03	64	18	7	2	2	7	88	5	44
2017	HP-04	71	15	9	5	0	1	87	5	82
2017	HP-05	59	21	13	0	7	0	80	7	13
2017	HP-06	31	69	0	0	0	0	100	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	56	20	12	6	6	76	13	171
2017	HP-03	48	27	18	5	2	75	7	44
2017	HP-04	61	12	12	8	7	73	15	82
2017	HP-05	36	29	13	7	14	66	21	13
2017	HP-06	32	41	9	0	17	73	17	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	55	34	8	1	2	88	3	171
2017	HP-03	55	36	9	0	0	91	0	44
2017	HP-04	55	37	7	0	1	92	1	82
2017	HP-05	42	43	7	0	7	86	7	13
2017	HP-06	41	25	16	0	17	67	17	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	15	31	39	8	6	1	1	46	14	171
2017	HP-03	14	34	36	2	14	0	0	48	16	44
2017	HP-04	19	30	39	8	3	0	1	50	10	82
2017	HP-05	0	22	47	16	14	0	0	22	30	13
2017	HP-06	7	35	24	25	9	0	0	41	34	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	6	15	35	27	16	1	1	44	21	171
2017	HP-03	5	16	32	28	17	2	0	46	21	44
2017	HP-04	4	13	30	29	22	0	2	52	17	82
2017	HP-05	23	14	53	0	9	0	0	9	38	13
2017	HP-06	17	25	33	25	0	0	0	25	42	10

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	8	13	28	19	31	1	8	92	170
2017	HP-03	2	16	34	20	27	0	2	98	44
2017	HP-04	5	9	32	22	30	1	5	95	81
2017	HP-05	13	7	32	14	33	0	13	87	13
2017	HP-06	16	7	18	34	25	0	16	84	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	HP	19	152
2017	HP-03	18	43
2017	HP-04	22	75
2017	HP-05	8	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	HP	29	152
2017	HP-03	25	43
2017	HP-04	26	75
2017	HP-05	39	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	HP	17	152
2017	HP-03	11	43
2017	HP-04	19	75
2017	HP-05	8	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	HP	80	152
2017	HP-03	74	43
2017	HP-04	81	75
2017	HP-05	100	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	HP	5	152
2017	HP-03	5	43
2017	HP-04	4	75
2017	HP-05	8	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	HP	39	152
2017	HP-03	44	43
2017	HP-04	36	75
2017	HP-05	15	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	HP	3	26	13	15	5	38	149
2017	HP-03	5	25	13	17	0	39	43
2017	HP-04	3	28	14	16	5	35	72
2017	HP-05	0	19	0	16	10	55	11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	10	18	14	18	33	4	2	30	55	152
2017	HP-03	11	23	14	21	24	5	2	37	48	43
2017	HP-04	5	18	20	18	32	5	2	25	54	75
2017	HP-05	19	16	0	8	57	0	0	35	65	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	HP	6	10	13	18	49	3	2	17	70	152
2017	HP-03	7	14	17	18	42	3	0	22	61	43
2017	HP-04	1	8	16	23	48	2	2	9	74	75
2017	HP-05	19	8	8	8	57	0	0	27	65	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - HP

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.