2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - GR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 41 43 8 5 3 0 0 85 8 472
2017 GR-03 47 47 7 0 0 0 0 93 0 15
2017 GR-04 25 48 18 4 5 0 0 73 9 74
2017 GR-05 41 42 6 10 0 0 0 83 10 48
2017 GR-06 38 40 11 7 5 0 0 78 11 43
2017 GR-07 47 41 6 4 3 0 0 88 6 141
2017 GR-08 36 51 6 4 2 0 0 87 6 47
2017 GR-09 48 41 3 8 0 0 0 89 8 66
2017 GR-10 53 40 7 0 0 0 0 93 0 29
2014 GR 33 45 12 7 4 0 0 78 11 433
2014 GR-03 22 60 18 0 0 0 0 82 0 28
2014 GR-04 20 49 18 8 5 0 0 69 13 61
2014 GR-05 30 51 12 4 2 0 0 81 7 43
2014 GR-06 41 28 20 9 2 0 0 70 11 46
2014 GR-07 29 45 10 8 7 0 0 74 16 120
2014 GR-08 37 44 7 9 2 0 0 81 12 43
2014 GR-09 41 47 6 5 2 0 0 87 6 64
2014 GR-10 54 38 4 0 4 0 0 92 4 24

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 38 38 11 8 4 0 0 77 12 472
2017 GR-03 26 54 13 7 0 0 0 80 7 15
2017 GR-04 34 34 16 9 7 0 0 68 16 74
2017 GR-05 37 31 11 19 2 0 0 68 21 48
2017 GR-06 36 33 14 13 5 0 0 69 18 43
2017 GR-07 50 36 7 4 4 0 0 86 7 141
2017 GR-08 32 44 11 6 6 0 0 77 13 47
2017 GR-09 35 45 11 6 3 0 0 80 9 66
2017 GR-10 30 44 16 10 0 0 0 74 10 29

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 60 31 7 1 1 0 0 91 2 472
2017 GR-03 67 33 0 0 0 0 0 100 0 15
2017 GR-04 51 32 12 1 3 0 0 84 4 74
2017 GR-05 59 31 6 2 2 0 0 90 4 49
2017 GR-06 56 27 16 2 0 0 0 82 2 43
2017 GR-07 68 27 5 1 0 0 0 94 1 140
2017 GR-08 56 38 2 0 4 0 0 94 4 47
2017 GR-09 59 36 3 2 0 0 0 95 2 66
2017 GR-10 63 37 0 0 0 0 0 100 0 29
2014 GR 60 30 8 1 0 0 0 90 1 433
2014 GR-03 72 21 7 0 0 0 0 93 0 28
2014 GR-04 59 28 13 0 0 0 0 87 0 61
2014 GR-05 56 39 2 0 0 0 2 98 0 43
2014 GR-06 65 22 11 2 0 0 0 87 2 46
2014 GR-07 53 35 9 3 1 0 0 88 3 120
2014 GR-08 63 25 9 2 0 0 0 88 2 43
2014 GR-09 62 30 8 0 0 0 0 92 0 64
2014 GR-10 75 21 4 0 0 0 0 96 0 24

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 48 39 8 3 2 0 0 88 5 472
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 36 47 7 4 5 0 0 84 9 74
2017 GR-05 43 37 19 0 2 0 0 79 2 49
2017 GR-06 47 38 9 5 2 0 0 84 7 43
2017 GR-07 57 32 7 2 1 0 0 89 4 140
2017 GR-08 45 47 4 0 4 0 0 92 4 47
2017 GR-09 51 38 8 3 0 0 0 89 3 66
2017 GR-10 50 43 7 0 0 0 0 93 0 29
2014 GR 42 39 12 4 3 0 0 81 7 433
2014 GR-03 32 53 14 0 0 0 0 86 0 28
2014 GR-04 30 46 15 3 5 2 0 77 8 61
2014 GR-05 42 42 11 2 0 0 2 86 2 43
2014 GR-06 50 26 13 9 2 0 0 76 11 46
2014 GR-07 36 38 15 8 4 0 0 73 12 120
2014 GR-08 42 42 9 5 2 0 0 84 7 43
2014 GR-09 55 36 6 2 2 0 0 91 3 64
2014 GR-10 58 33 4 0 4 0 0 92 4 24

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 52 32 9 4 3 0 0 84 7 473
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 49 36 5 4 4 1 0 86 8 74
2017 GR-05 47 31 17 4 2 0 0 77 6 49
2017 GR-06 47 33 15 2 2 0 0 80 5 43
2017 GR-07 57 26 9 4 4 0 0 84 8 141
2017 GR-08 49 36 6 4 4 0 0 85 8 47
2017 GR-09 56 36 6 2 0 0 0 92 2 66
2017 GR-10 50 31 13 3 3 0 0 80 7 29
2014 GR 43 36 12 6 3 0 0 79 9 433
2014 GR-03 50 28 14 7 0 0 0 79 7 28
2014 GR-04 33 41 15 8 3 0 0 74 11 61
2014 GR-05 44 40 9 4 2 0 0 84 7 43
2014 GR-06 41 26 17 4 11 0 0 68 15 46
2014 GR-07 38 40 12 7 3 0 0 78 10 120
2014 GR-08 42 45 0 9 2 2 0 88 12 43
2014 GR-09 56 27 14 3 0 0 0 83 3 64
2014 GR-10 67 21 13 0 0 0 0 88 0 24

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 50 34 9 5 3 0 0 84 7 473
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 47 38 8 4 3 0 0 85 7 74
2017 GR-05 43 33 14 10 0 0 0 75 10 49
2017 GR-06 45 36 15 2 2 0 0 80 5 43
2017 GR-07 56 29 7 4 4 0 0 85 8 141
2017 GR-08 45 40 4 6 4 0 0 85 11 47
2017 GR-09 53 38 6 2 2 0 0 91 3 66
2017 GR-10 46 31 16 3 3 0 0 77 7 29
2014 GR 42 36 12 6 3 0 0 79 9 433
2014 GR-03 50 35 11 4 0 0 0 86 4 28
2014 GR-04 36 39 13 8 3 0 0 75 11 61
2014 GR-05 47 37 9 5 2 0 0 84 7 43
2014 GR-06 42 28 11 11 9 0 0 70 19 46
2014 GR-07 33 42 16 7 3 0 0 74 10 120
2014 GR-08 44 40 7 7 0 2 0 86 7 43
2014 GR-09 55 27 11 6 0 2 0 82 6 64
2014 GR-10 63 25 13 0 0 0 0 88 0 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 42 25 18 7 6 2 0 68 14 472
2017 GR-03 46 40 7 0 0 7 0 93 0 15
2017 GR-04 43 23 19 3 9 3 0 68 12 74
2017 GR-05 30 29 23 6 8 2 2 61 15 49
2017 GR-06 36 26 16 13 7 2 0 64 21 43
2017 GR-07 47 27 12 6 6 1 0 75 13 141
2017 GR-08 34 32 20 9 4 2 0 67 13 47
2017 GR-09 48 20 21 4 5 0 2 69 9 66
2017 GR-10 34 14 31 17 3 0 0 48 20 28
2014 GR 35 28 18 10 6 3 0 65 16 433
2014 GR-03 43 32 14 3 7 0 0 75 11 28
2014 GR-04 33 23 23 12 8 0 2 57 20 61
2014 GR-05 37 26 21 9 2 5 0 66 12 43
2014 GR-06 26 26 19 11 11 6 0 56 23 46
2014 GR-07 29 32 22 9 4 4 0 64 14 120
2014 GR-08 33 26 16 19 5 2 0 60 24 43
2014 GR-09 48 25 9 8 6 2 1 76 15 64
2014 GR-10 38 42 8 4 4 4 0 83 9 24
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 56 26 9 5 3 1 1 83 8 473
2017 GR-03 60 27 13 0 0 0 0 87 0 15
2017 GR-04 54 31 11 0 1 1 1 88 1 74
2017 GR-05 45 29 12 14 0 0 0 73 14 49
2017 GR-06 49 22 15 11 2 0 0 72 13 43
2017 GR-07 61 23 6 3 5 2 0 85 8 141
2017 GR-08 55 28 11 2 0 2 2 87 2 47
2017 GR-09 65 20 3 5 5 2 2 88 9 66
2017 GR-10 47 36 10 6 0 0 0 84 6 29
2014 GR 46 32 12 5 4 1 1 79 9 433
2014 GR-03 50 39 7 0 0 0 3 93 0 28
2014 GR-04 41 33 15 5 5 0 2 75 10 61
2014 GR-05 42 32 12 7 7 0 0 75 14 43
2014 GR-06 43 29 17 2 6 2 0 74 9 46
2014 GR-07 39 34 12 8 3 2 1 76 11 120
2014 GR-08 39 30 19 5 5 2 0 71 10 43
2014 GR-09 58 28 6 3 5 0 0 86 8 64
2014 GR-10 67 29 0 4 0 0 0 96 4 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 51 31 8 6 3 1 0 83 10 472
2017 GR-03 60 20 20 0 0 0 0 80 0 15
2017 GR-04 48 31 14 4 3 0 0 79 7 73
2017 GR-05 45 39 4 10 2 0 0 84 12 49
2017 GR-06 49 22 13 13 2 0 0 72 15 43
2017 GR-07 57 26 5 6 4 2 1 85 10 141
2017 GR-08 56 32 6 4 2 0 0 87 6 47
2017 GR-09 50 38 2 5 6 0 0 88 11 66
2017 GR-10 46 37 10 6 0 0 0 84 6 29
2014 GR 42 36 8 9 4 1 0 79 13 433
2014 GR-03 47 43 11 0 0 0 0 89 0 28
2014 GR-04 40 39 5 13 2 2 0 80 15 61
2014 GR-05 40 39 9 5 7 0 0 79 12 43
2014 GR-06 37 39 4 15 2 2 0 78 17 46
2014 GR-07 36 36 12 8 6 2 0 73 15 120
2014 GR-08 42 28 14 9 5 2 0 71 14 43
2014 GR-09 48 38 3 8 3 0 0 86 11 64
2014 GR-10 63 25 8 4 0 0 0 88 4 24

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 59 24 9 4 3 0 0 83 8 473
2017 GR-03 60 34 7 0 0 0 0 93 0 15
2017 GR-04 62 20 9 4 4 0 0 82 8 74
2017 GR-05 51 29 13 8 0 0 0 79 8 49
2017 GR-06 54 24 11 9 2 0 0 78 11 43
2017 GR-07 63 22 7 1 6 0 1 86 7 141
2017 GR-08 60 25 15 0 0 0 0 85 0 47
2017 GR-09 61 27 3 5 5 0 0 88 9 66
2017 GR-10 50 30 10 10 0 0 0 80 10 29
2014 GR 51 30 8 7 4 0 0 81 11 433
2014 GR-03 68 28 0 0 4 0 0 96 4 28
2014 GR-04 46 32 8 5 8 0 0 79 13 61
2014 GR-05 58 26 9 4 2 0 0 84 7 43
2014 GR-06 55 22 13 7 4 0 0 76 11 46
2014 GR-07 41 34 11 8 5 0 1 76 13 120
2014 GR-08 39 33 14 9 5 0 0 72 14 43
2014 GR-09 56 28 3 13 0 0 0 84 13 64
2014 GR-10 67 29 0 0 0 4 0 100 0 24

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 38 35 11 6 3 5 1 78 10 471
2017 GR-03 53 27 7 0 0 7 7 92 0 15
2017 GR-04 37 42 11 7 0 4 0 82 7 74
2017 GR-05 29 46 15 4 4 2 0 76 9 48
2017 GR-06 33 40 7 13 2 4 0 77 16 43
2017 GR-07 42 28 11 6 4 9 1 76 11 141
2017 GR-08 38 36 13 5 2 4 2 79 7 47
2017 GR-09 37 42 8 5 5 2 3 82 10 65
2017 GR-10 33 30 24 4 6 0 3 65 10 29
2014 GR 33 40 11 7 6 3 0 76 13 432
2014 GR-03 36 28 28 3 4 0 0 64 7 28
2014 GR-04 26 46 10 7 8 3 0 75 15 61
2014 GR-05 26 53 5 9 5 2 0 81 14 43
2014 GR-06 36 25 11 11 13 4 0 63 25 45
2014 GR-07 30 39 13 5 7 5 1 74 12 120
2014 GR-08 40 44 7 2 0 5 2 90 3 43
2014 GR-09 42 34 8 11 5 0 0 76 16 64
2014 GR-10 42 50 4 4 0 0 0 92 4 24

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 31 41 14 6 5 2 1 74 11 470
2017 GR-03 46 41 13 0 0 0 0 87 0 15
2017 GR-04 30 41 17 7 5 0 0 70 12 74
2017 GR-05 23 46 17 10 4 0 0 69 15 48
2017 GR-06 26 40 11 11 2 9 0 73 15 43
2017 GR-07 33 38 14 6 5 2 1 73 12 140
2017 GR-08 38 37 8 7 6 2 2 78 13 47
2017 GR-09 29 48 12 5 5 0 2 78 9 65
2017 GR-10 27 43 17 0 6 4 3 75 7 29
2014 GR 28 41 13 10 5 2 0 71 16 432
2014 GR-03 25 39 25 4 7 0 0 64 11 28
2014 GR-04 28 36 15 12 8 2 0 65 20 61
2014 GR-05 26 51 9 7 5 2 0 79 12 43
2014 GR-06 25 24 16 26 7 2 0 50 34 45
2014 GR-07 25 43 14 9 7 2 0 69 16 120
2014 GR-08 37 44 9 5 0 5 0 85 5 43
2014 GR-09 33 44 9 9 5 0 0 76 14 64
2014 GR-10 30 58 8 4 0 0 0 88 4 24

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 20 39 20 11 4 5 1 63 16 470
2017 GR-03 46 27 20 0 0 7 0 79 0 15
2017 GR-04 19 36 27 8 5 4 0 58 14 74
2017 GR-05 21 39 23 10 6 0 0 60 17 48
2017 GR-06 16 45 14 11 2 11 0 69 15 42
2017 GR-07 20 38 22 9 4 6 1 62 15 141
2017 GR-08 21 41 11 15 6 4 2 66 22 47
2017 GR-09 18 43 17 15 3 2 2 64 19 65
2017 GR-10 11 43 27 7 6 4 3 57 14 29
2014 GR 19 42 17 11 6 4 0 64 18 432
2014 GR-03 22 36 25 14 3 0 0 57 18 28
2014 GR-04 20 47 11 8 10 3 0 70 19 61
2014 GR-05 21 44 23 2 5 5 0 69 7 43
2014 GR-06 14 31 14 22 13 7 0 48 37 45
2014 GR-07 19 39 16 13 7 6 0 62 21 120
2014 GR-08 23 49 14 9 0 5 0 75 10 43
2014 GR-09 19 44 19 9 8 1 0 63 17 64
2014 GR-10 25 42 25 8 0 0 0 67 8 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 29 29 18 12 7 4 1 61 20 471
2017 GR-03 53 7 27 0 0 14 0 69 0 15
2017 GR-04 27 33 17 8 10 5 0 63 19 74
2017 GR-05 21 33 19 10 10 6 0 58 22 48
2017 GR-06 29 25 20 11 9 7 0 57 21 43
2017 GR-07 30 30 17 13 6 3 1 62 20 141
2017 GR-08 30 29 11 17 6 4 2 63 25 47
2017 GR-09 34 29 15 11 8 2 2 65 19 65
2017 GR-10 17 30 26 20 0 4 3 50 22 29
2014 GR 23 29 17 15 11 5 0 55 28 432
2014 GR-03 25 21 22 11 7 14 0 54 21 28
2014 GR-04 21 31 16 13 13 5 0 55 28 61
2014 GR-05 19 31 25 12 9 5 0 52 22 43
2014 GR-06 25 16 13 18 24 4 0 42 44 45
2014 GR-07 22 28 17 20 11 3 0 51 32 120
2014 GR-08 25 26 12 23 5 9 0 56 31 43
2014 GR-09 25 38 16 11 9 2 0 63 21 64
2014 GR-10 17 54 20 4 4 0 0 71 8 24

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 19 41 17 13 7 2 1 62 21 471
2017 GR-03 40 41 13 7 0 0 0 80 7 15
2017 GR-04 18 40 26 11 5 0 0 58 16 74
2017 GR-05 15 52 13 13 8 0 0 67 21 48
2017 GR-06 24 35 13 20 2 5 0 62 24 43
2017 GR-07 21 36 17 11 9 4 1 60 22 141
2017 GR-08 15 43 13 17 8 2 2 60 27 47
2017 GR-09 14 49 11 17 8 0 2 64 25 65
2017 GR-10 10 40 36 7 3 0 3 52 10 29
2014 GR 17 40 16 19 7 1 0 57 26 432
2014 GR-03 22 32 18 18 11 0 0 54 28 28
2014 GR-04 20 41 18 12 7 3 0 63 19 61
2014 GR-05 12 49 9 21 7 0 2 62 29 43
2014 GR-06 16 29 11 26 15 2 0 46 42 45
2014 GR-07 16 35 19 23 6 2 0 51 29 120
2014 GR-08 21 40 14 19 5 2 0 62 24 43
2014 GR-09 11 51 17 14 6 0 0 62 20 64
2014 GR-10 29 33 25 13 0 0 0 63 13 24
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 35 37 11 10 6 0 0 72 16 472
2017 GR-03 46 27 13 14 0 0 0 73 14 15
2017 GR-04 34 28 19 11 8 0 0 62 19 74
2017 GR-05 25 48 8 19 0 0 0 73 19 48
2017 GR-06 36 35 11 11 7 0 0 71 18 43
2017 GR-07 40 40 8 6 7 0 0 79 13 141
2017 GR-08 30 45 6 8 11 0 0 75 19 47
2017 GR-09 35 40 12 12 2 0 0 74 14 66
2017 GR-10 40 20 20 16 3 0 0 60 20 29
2014 GR 26 39 16 12 6 0 0 66 19 433
2014 GR-03 21 61 11 3 3 0 0 82 7 28
2014 GR-04 26 34 20 13 6 0 0 61 20 61
2014 GR-05 16 46 19 9 9 0 0 63 19 43
2014 GR-06 18 48 15 17 2 0 0 65 19 46
2014 GR-07 22 38 18 12 9 0 0 61 21 120
2014 GR-08 30 30 16 19 5 0 0 60 23 43
2014 GR-09 39 31 9 12 6 1 0 71 19 64
2014 GR-10 46 37 8 8 0 0 0 83 8 24

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 37 45 9 7 3 0 0 81 10 471
2017 GR-03 57 36 7 0 0 0 0 93 0 14
2017 GR-04 32 49 13 3 3 0 0 81 5 74
2017 GR-05 44 36 10 10 0 0 0 79 10 48
2017 GR-06 29 54 7 7 5 0 0 82 11 43
2017 GR-07 42 40 8 6 3 0 0 83 9 141
2017 GR-08 34 48 4 8 5 0 0 83 13 47
2017 GR-09 33 52 3 9 3 0 0 85 12 66
2017 GR-10 24 43 20 7 7 0 0 66 13 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 12 21 17 17 10 21 2 44 35 473
2017 GR-03 40 20 13 7 0 14 7 75 8 15
2017 GR-04 8 20 12 16 13 28 1 40 42 74
2017 GR-05 16 20 22 20 6 14 0 43 31 49
2017 GR-06 12 9 20 13 11 31 4 31 37 43
2017 GR-07 8 16 19 14 11 31 1 36 36 141
2017 GR-08 19 30 8 21 4 17 0 59 30 47
2017 GR-09 12 37 15 23 8 5 2 52 32 66
2017 GR-10 16 20 17 20 20 4 3 39 43 29
2014 GR 11 22 16 22 13 13 3 39 42 433
2014 GR-03 11 14 11 28 11 18 7 34 52 28
2014 GR-04 15 23 20 13 15 11 3 44 33 61
2014 GR-05 9 30 18 16 14 12 0 45 34 43
2014 GR-06 13 15 17 22 15 17 0 34 44 46
2014 GR-07 7 17 17 24 17 15 3 28 51 120
2014 GR-08 11 21 14 21 9 19 5 42 40 43
2014 GR-09 9 33 13 23 9 9 3 48 37 64
2014 GR-10 21 25 21 25 4 4 0 48 30 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 49 34 7 7 3 0 0 83 10 473
2017 GR-03 60 27 7 7 0 0 0 87 7 15
2017 GR-04 54 23 13 5 3 0 1 78 8 74
2017 GR-05 36 47 8 8 0 0 0 84 8 49
2017 GR-06 47 27 7 15 4 0 0 74 20 43
2017 GR-07 50 34 6 6 4 1 1 85 9 141
2017 GR-08 51 38 4 4 2 0 0 89 6 47
2017 GR-09 50 40 3 3 5 0 0 89 8 66
2017 GR-10 43 27 17 13 0 0 0 70 13 29
2014 GR 43 34 10 8 4 1 0 78 12 432
2014 GR-03 46 50 4 0 0 0 0 96 0 28
2014 GR-04 50 30 8 8 3 0 0 80 12 60
2014 GR-05 47 35 7 0 9 2 0 83 9 43
2014 GR-06 39 32 13 9 6 0 0 72 15 46
2014 GR-07 35 38 10 10 5 2 0 75 15 120
2014 GR-08 32 28 19 16 2 2 0 62 19 43
2014 GR-09 50 28 9 8 3 1 0 79 11 64
2014 GR-10 59 33 4 4 0 0 0 92 4 24

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 27 30 14 8 5 3 14 68 16 145
2017 GR-07 28 33 3 10 5 5 15 77 19 39
2017 GR-08 27 41 16 8 0 0 8 74 9 12
2017 GR-09 23 32 16 9 5 0 14 65 17 56
2017 GR-10 30 22 22 7 4 4 11 61 13 26
2014 GR 30 33 13 7 3 5 9 74 11 134
2014 GR-05 36 18 18 18 0 9 0 60 20 11
2014 GR-07 22 36 13 10 6 3 10 66 19 31
2014 GR-08 22 46 16 0 0 8 8 81 0 13
2014 GR-09 29 33 10 6 2 6 14 78 10 51
2014 GR-10 37 27 18 4 5 4 5 70 10 22

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 41 38 10 8 2 0 0 79 11 471
2017 GR-03 40 40 13 7 0 0 0 80 7 15
2017 GR-04 34 44 15 7 0 0 0 78 7 73
2017 GR-05 34 37 16 4 8 0 0 71 12 49
2017 GR-06 39 32 9 18 2 0 0 71 20 42
2017 GR-07 45 38 6 6 4 1 0 83 10 141
2017 GR-08 36 45 4 15 0 0 0 81 15 47
2017 GR-09 53 34 8 6 0 0 0 86 6 66
2017 GR-10 47 33 10 7 3 0 0 80 10 29
2014 GR 35 42 9 9 3 1 0 78 13 433
2014 GR-03 43 36 4 10 7 0 0 79 18 28
2014 GR-04 34 38 15 8 5 0 0 72 13 61
2014 GR-05 26 49 11 12 2 0 0 75 14 43
2014 GR-06 28 41 13 11 2 4 0 73 14 46
2014 GR-07 32 43 8 13 2 1 1 76 16 120
2014 GR-08 46 42 5 2 5 0 0 88 7 43
2014 GR-09 39 41 8 9 1 1 0 81 11 64
2014 GR-10 50 46 4 0 0 0 0 96 0 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 36 30 10 10 4 9 1 73 16 473
2017 GR-03 40 27 7 13 0 14 0 77 15 15
2017 GR-04 28 31 12 15 1 12 0 68 19 74
2017 GR-05 33 33 8 10 8 6 2 71 20 49
2017 GR-06 29 24 16 15 2 13 0 62 20 43
2017 GR-07 35 27 9 9 6 13 0 71 18 141
2017 GR-08 38 35 6 4 11 4 2 77 16 47
2017 GR-09 47 37 6 6 2 3 0 86 8 66
2017 GR-10 46 27 16 10 0 0 0 74 10 29
2014 GR 35 29 13 12 6 6 0 67 19 433
2014 GR-03 32 35 11 3 14 4 0 70 18 28
2014 GR-04 28 23 16 20 7 6 0 55 28 61
2014 GR-05 30 26 21 12 5 7 0 60 17 43
2014 GR-06 32 22 19 11 8 7 0 59 21 46
2014 GR-07 29 32 13 12 6 8 1 67 19 120
2014 GR-08 37 33 7 14 7 2 0 71 22 43
2014 GR-09 42 28 12 13 0 5 0 74 13 64
2014 GR-10 71 29 0 0 0 0 0 100 0 24

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 35 43 10 9 2 0 0 78 12 473
2017 GR-03 53 27 20 0 0 0 0 80 0 15
2017 GR-04 37 43 11 7 3 0 0 80 9 74
2017 GR-05 39 37 10 12 2 0 0 75 14 49
2017 GR-06 36 36 11 13 5 0 0 71 18 43
2017 GR-07 30 50 6 9 4 0 1 81 13 141
2017 GR-08 43 38 12 7 0 0 0 81 7 47
2017 GR-09 30 50 9 8 2 0 2 82 9 66
2017 GR-10 34 36 14 17 0 0 0 70 17 29
2014 GR 24 41 13 14 7 0 0 66 21 433
2014 GR-03 18 61 11 7 4 0 0 78 11 28
2014 GR-04 28 34 21 5 12 0 0 63 16 61
2014 GR-05 26 25 21 23 5 0 0 51 28 43
2014 GR-06 15 48 9 13 11 0 4 66 25 46
2014 GR-07 18 44 13 19 7 0 0 62 25 120
2014 GR-08 40 37 5 12 7 0 0 77 19 43
2014 GR-09 23 44 13 14 6 0 0 67 20 64
2014 GR-10 38 46 8 8 0 0 0 83 8 24

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 40 45 9 4 2 0 0 85 6 473
2017 GR-03 27 60 14 0 0 0 0 86 0 15
2017 GR-04 23 51 12 7 7 0 0 74 13 74
2017 GR-05 35 41 18 6 0 0 0 75 6 49
2017 GR-06 40 38 13 7 2 0 0 78 9 43
2017 GR-07 48 39 8 4 1 0 0 87 5 141
2017 GR-08 35 57 2 2 4 0 0 91 6 47
2017 GR-09 42 53 2 3 0 0 0 95 3 66
2017 GR-10 66 34 0 0 0 0 0 100 0 29
2014 GR 36 42 12 7 4 0 0 78 10 433
2014 GR-03 32 22 32 7 7 0 0 54 14 28
2014 GR-04 18 44 18 8 10 0 2 63 18 61
2014 GR-05 35 47 14 2 2 0 0 81 4 43
2014 GR-06 42 37 11 6 4 0 0 78 11 46
2014 GR-07 29 47 9 11 3 0 0 77 14 120
2014 GR-08 40 49 9 2 0 0 0 88 2 43
2014 GR-09 55 37 3 5 0 0 0 92 5 64
2014 GR-10 62 29 4 0 4 0 0 92 4 24

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 50 36 6 6 1 0 0 87 7 473
2017 GR-03 40 40 14 7 0 0 0 80 7 15
2017 GR-04 35 41 12 7 4 1 0 77 11 74
2017 GR-05 49 37 10 4 0 0 0 86 4 49
2017 GR-06 45 31 11 7 7 0 0 75 13 43
2017 GR-07 54 37 2 7 0 0 0 91 7 141
2017 GR-08 49 32 6 11 2 0 0 81 13 47
2017 GR-09 65 30 3 2 0 0 0 95 2 66
2017 GR-10 60 40 0 0 0 0 0 100 0 29
2014 GR 48 36 7 6 4 0 0 83 10 433
2014 GR-03 43 36 7 7 7 0 0 79 14 28
2014 GR-04 31 44 11 7 7 0 0 75 13 61
2014 GR-05 51 44 0 2 2 0 0 96 4 43
2014 GR-06 46 35 9 9 2 0 0 81 11 46
2014 GR-07 41 37 9 8 5 0 0 78 13 120
2014 GR-08 60 33 2 2 2 0 0 93 5 43
2014 GR-09 61 28 5 6 0 0 0 89 6 64
2014 GR-10 62 29 4 0 4 0 0 92 4 24

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 27 40 13 12 7 2 0 68 19 472
2017 GR-03 53 34 13 0 0 0 0 87 0 15
2017 GR-04 37 35 11 7 9 1 0 73 17 74
2017 GR-05 32 31 22 8 4 2 0 65 13 49
2017 GR-06 25 35 13 15 7 4 0 63 23 43
2017 GR-07 22 45 9 11 9 3 0 69 21 140
2017 GR-08 19 41 11 19 6 2 2 63 26 47
2017 GR-09 26 41 14 15 4 0 0 67 20 66
2017 GR-10 17 50 23 7 4 0 0 67 10 29
2014 GR 20 33 16 18 11 2 0 54 29 433
2014 GR-03 32 50 11 4 3 0 0 82 7 28
2014 GR-04 22 26 19 13 16 3 0 49 30 61
2014 GR-05 26 26 21 16 9 0 2 53 26 43
2014 GR-06 22 24 7 19 22 7 0 49 44 46
2014 GR-07 12 35 14 26 12 2 0 47 38 120
2014 GR-08 23 26 14 28 5 5 0 51 34 43
2014 GR-09 20 39 20 14 6 0 0 59 20 64
2014 GR-10 21 50 21 8 0 0 0 71 8 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 18 30 13 19 16 3 1 50 36 472
2017 GR-03 40 20 27 14 0 0 0 60 14 15
2017 GR-04 21 34 12 12 19 3 0 56 32 74
2017 GR-05 14 26 10 21 24 4 0 42 47 49
2017 GR-06 11 24 13 13 33 2 3 37 49 43
2017 GR-07 21 28 13 18 13 5 1 53 33 140
2017 GR-08 13 30 13 21 21 2 0 43 43 47
2017 GR-09 18 41 13 20 8 0 0 59 27 66
2017 GR-10 16 20 16 36 7 4 0 38 45 29
2014 GR 14 25 14 25 20 1 1 40 46 432
2014 GR-03 19 15 26 18 18 4 0 35 38 27
2014 GR-04 3 25 15 31 26 0 0 28 57 61
2014 GR-05 12 31 9 27 16 0 5 44 46 43
2014 GR-06 15 15 11 28 24 4 2 33 55 46
2014 GR-07 14 23 16 24 21 2 0 38 46 120
2014 GR-08 18 30 12 21 19 0 0 48 40 43
2014 GR-09 17 28 14 26 9 0 5 48 37 64
2014 GR-10 21 33 13 17 17 0 0 54 33 24

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 38 40 12 7 3 0 0 78 10 472
2017 GR-03 33 47 20 0 0 0 0 80 0 15
2017 GR-04 34 38 8 12 8 0 0 72 20 74
2017 GR-05 42 31 12 10 4 0 0 73 14 49
2017 GR-06 31 38 13 11 5 2 0 70 16 43
2017 GR-07 42 41 12 4 1 0 0 83 5 140
2017 GR-08 35 38 17 6 4 0 0 73 10 47
2017 GR-09 36 47 9 6 2 0 0 83 8 66
2017 GR-10 43 47 7 3 0 0 0 90 3 29
2014 GR 27 45 12 12 3 0 0 72 15 433
2014 GR-03 25 46 22 7 0 0 0 71 7 28
2014 GR-04 25 44 13 16 2 0 0 69 18 61
2014 GR-05 21 40 23 9 5 0 2 62 14 43
2014 GR-06 28 38 9 19 4 2 0 67 24 46
2014 GR-07 24 43 15 14 4 0 0 67 18 120
2014 GR-08 28 47 7 12 7 0 0 74 19 43
2014 GR-09 33 53 6 6 2 0 0 86 8 64
2014 GR-10 42 54 4 0 0 0 0 96 0 24

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 42 36 11 7 4 0 0 78 11 471
2017 GR-03 53 33 14 0 0 0 0 86 0 15
2017 GR-04 42 37 8 4 8 1 0 79 12 74
2017 GR-05 49 35 4 10 2 0 0 83 12 49
2017 GR-06 42 24 13 13 7 0 0 67 20 43
2017 GR-07 43 41 10 4 3 0 0 83 6 140
2017 GR-08 39 30 17 11 4 0 0 68 15 47
2017 GR-09 37 45 9 8 2 0 0 82 9 65
2017 GR-10 40 29 20 7 3 0 0 70 10 29
2014 GR 38 38 11 8 4 0 0 77 12 433
2014 GR-03 39 43 14 3 0 0 0 82 3 28
2014 GR-04 31 42 15 5 5 0 2 75 10 61
2014 GR-05 35 42 9 9 2 0 2 79 12 43
2014 GR-06 33 39 11 11 4 2 0 74 15 46
2014 GR-07 37 38 12 8 6 0 0 75 13 120
2014 GR-08 35 35 14 12 5 0 0 70 16 43
2014 GR-09 50 31 8 9 2 0 0 81 11 64
2014 GR-10 50 42 4 4 0 0 0 92 4 24

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 39 39 13 6 3 0 0 78 9 472
2017 GR-03 46 40 13 0 0 0 0 87 0 15
2017 GR-04 39 38 13 5 4 0 0 77 9 74
2017 GR-05 55 27 10 8 0 0 0 81 8 49
2017 GR-06 40 31 15 4 9 0 0 71 13 43
2017 GR-07 41 40 12 4 1 0 1 82 6 140
2017 GR-08 32 43 12 11 2 0 0 75 13 47
2017 GR-09 30 45 12 6 5 2 0 77 11 66
2017 GR-10 30 47 20 3 0 0 0 77 3 29
2014 GR 34 41 13 7 4 0 0 75 12 432
2014 GR-03 29 54 10 0 7 0 0 82 7 28
2014 GR-04 35 44 11 5 5 0 0 79 10 61
2014 GR-05 37 40 9 7 2 0 5 81 10 43
2014 GR-06 35 32 15 15 2 0 0 67 17 46
2014 GR-07 30 42 13 8 7 0 0 72 14 120
2014 GR-08 28 51 7 12 2 0 0 79 14 43
2014 GR-09 35 35 19 8 3 0 0 70 11 63
2014 GR-10 50 29 17 0 4 0 0 79 4 24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 23 43 18 10 3 3 0 68 13 471
2017 GR-03 46 34 14 0 0 7 0 86 0 15
2017 GR-04 22 38 19 8 4 7 1 66 14 73
2017 GR-05 24 35 20 6 8 6 0 63 15 49
2017 GR-06 11 51 15 13 7 2 0 64 20 43
2017 GR-07 26 45 17 9 1 1 0 72 10 140
2017 GR-08 19 43 17 10 7 4 0 65 18 47
2017 GR-09 24 44 21 11 0 0 0 68 11 66
2017 GR-10 20 50 14 16 0 0 0 70 16 29

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 53 31 7 6 3 0 0 84 9 472
2017 GR-03 53 33 7 7 0 0 0 86 7 15
2017 GR-04 51 33 8 4 4 0 0 83 8 73
2017 GR-05 55 29 8 6 2 0 0 84 8 49
2017 GR-06 45 40 6 6 2 0 0 85 9 43
2017 GR-07 62 24 7 4 4 0 0 86 7 141
2017 GR-08 49 30 8 11 0 0 2 81 11 47
2017 GR-09 51 35 5 8 2 0 0 86 9 66
2017 GR-10 43 41 6 10 0 0 0 84 10 29
2014 GR 45 31 12 7 4 0 1 76 11 432
2014 GR-03 40 39 18 4 0 0 0 78 4 28
2014 GR-04 43 31 12 8 6 0 0 74 14 61
2014 GR-05 44 32 14 4 5 0 0 77 9 43
2014 GR-06 33 37 13 13 2 0 2 71 16 46
2014 GR-07 42 30 10 12 6 0 1 72 18 119
2014 GR-08 56 19 16 2 5 2 0 76 7 43
2014 GR-09 50 34 8 5 2 0 2 86 6 64
2014 GR-10 62 21 17 0 0 0 0 83 0 24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 39 27 10 10 5 1 8 72 17 473
2017 GR-03 40 20 0 0 0 0 40 100 0 15
2017 GR-04 29 27 11 8 1 4 20 73 12 74
2017 GR-05 47 29 2 10 4 0 8 82 16 49
2017 GR-06 33 16 13 13 11 0 13 57 28 43
2017 GR-07 44 27 10 9 5 1 4 75 15 141
2017 GR-08 40 20 13 11 13 0 4 63 24 47
2017 GR-09 42 38 9 9 2 0 0 80 11 66
2017 GR-10 37 27 20 7 10 0 0 63 16 29
2014 GR 33 27 9 12 10 3 7 65 25 433
2014 GR-03 43 18 18 11 4 0 7 65 15 28
2014 GR-04 31 20 10 8 10 3 18 65 23 61
2014 GR-05 38 33 7 11 5 5 2 75 17 43
2014 GR-06 26 30 6 13 13 0 11 64 29 46
2014 GR-07 28 27 11 17 10 3 5 59 29 120
2014 GR-08 21 26 7 21 19 5 2 50 42 43
2014 GR-09 48 30 6 6 8 0 2 79 14 64
2014 GR-10 29 25 13 8 13 4 8 62 24 24

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 44 34 15 6 1 0 0 77 7 473
2017 GR-03 67 20 13 0 0 0 0 87 0 15
2017 GR-04 53 34 9 3 1 0 0 87 4 74
2017 GR-05 55 35 10 0 0 0 0 90 0 49
2017 GR-06 51 31 7 11 0 0 0 82 11 43
2017 GR-07 46 36 13 5 1 0 0 82 6 141
2017 GR-08 51 28 16 4 2 0 0 78 6 47
2017 GR-09 23 35 27 14 2 0 0 57 15 66
2017 GR-10 10 43 27 10 10 0 0 53 20 29
2014 GR 34 41 17 7 2 0 0 75 8 433
2014 GR-03 50 39 7 4 0 0 0 89 4 28
2014 GR-04 49 30 15 3 3 0 0 79 6 61
2014 GR-05 35 49 12 4 0 0 0 84 4 43
2014 GR-06 30 44 22 4 0 0 0 74 4 46
2014 GR-07 32 42 16 8 3 0 0 74 10 120
2014 GR-08 33 44 16 5 2 0 0 77 7 43
2014 GR-09 24 37 23 14 1 0 0 61 16 64
2014 GR-10 12 54 25 8 0 0 0 67 8 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 64 20 3 3 5 3 3 88 9 473
2017 GR-03 73 14 0 0 0 7 7 100 0 15
2017 GR-04 59 22 4 1 8 0 5 86 10 74
2017 GR-05 67 20 4 2 6 0 0 88 8 49
2017 GR-06 60 20 0 6 7 5 2 86 14 43
2017 GR-07 67 15 1 4 6 5 2 88 10 141
2017 GR-08 55 23 7 6 4 2 2 82 11 47
2017 GR-09 76 15 0 5 3 2 0 92 8 66
2017 GR-10 53 43 3 0 0 0 0 97 0 29
2014 GR 55 21 7 5 5 3 3 82 11 433
2014 GR-03 64 18 11 0 4 3 0 85 4 28
2014 GR-04 51 16 5 7 14 3 3 72 23 61
2014 GR-05 56 18 14 9 2 0 0 75 11 43
2014 GR-06 48 20 9 7 7 4 6 76 15 46
2014 GR-07 50 24 9 7 2 4 3 80 10 120
2014 GR-08 54 23 2 0 12 5 4 85 13 43
2014 GR-09 65 24 3 3 0 3 2 93 3 64
2014 GR-10 67 21 4 0 4 4 0 91 4 24

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 GR 27 40 34 472
2017 GR-03 19 47 34 15
2017 GR-04 24 49 27 74
2017 GR-05 33 45 22 49
2017 GR-06 29 25 47 43
2017 GR-07 25 37 38 141
2017 GR-08 41 27 32 47
2017 GR-09 25 43 32 65
2017 GR-10 23 47 30 29
2014 GR 32 36 32 433
2014 GR-03 21 50 28 28
2014 GR-04 28 27 46 61
2014 GR-05 21 47 32 43
2014 GR-06 37 26 37 46
2014 GR-07 39 28 32 120
2014 GR-08 42 40 19 43
2014 GR-09 31 44 25 64
2014 GR-10 21 46 33 24

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 GR 13 28 40 7 3 8 127
2017 GR-04 11 28 50 5 0 6 18
2017 GR-05 6 25 56 0 0 13 16
2017 GR-06 15 23 23 16 0 23 13
2017 GR-07 11 31 43 9 0 6 35
2017 GR-08 5 36 33 10 16 0 19
2017 GR-09 31 19 31 6 6 6 16
2014 GR 7 31 37 14 9999 12 141
2014 GR-04 6 18 52 12 9999 12 17
2014 GR-06 12 29 23 18 9999 18 17
2014 GR-07 4 45 25 21 9999 4 47
2014 GR-08 6 17 39 11 9999 28 18
2014 GR-09 15 20 40 15 9999 10 20
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 51 39 6 3 1 0 0 89 4 470
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 46 43 7 1 3 0 0 89 4 74
2017 GR-05 42 36 15 6 0 0 0 79 6 47
2017 GR-06 38 44 11 4 2 0 0 82 7 43
2017 GR-07 62 31 4 2 1 0 0 92 4 141
2017 GR-08 54 37 2 2 4 0 0 91 7 46
2017 GR-09 51 41 3 5 0 0 0 92 5 66
2017 GR-10 34 56 10 0 0 0 0 90 0 29
2014 GR 50 38 6 4 1 0 0 89 5 433
2014 GR-03 47 43 11 0 0 0 0 89 0 28
2014 GR-04 41 49 5 3 0 2 0 92 3 61
2014 GR-05 42 37 7 9 5 0 0 79 14 43
2014 GR-06 54 33 9 2 2 0 0 87 4 46
2014 GR-07 46 40 7 7 0 0 0 86 7 120
2014 GR-08 58 37 2 2 0 0 0 95 2 43
2014 GR-09 62 30 3 2 3 0 0 92 5 64
2014 GR-10 67 29 4 0 0 0 0 96 0 24

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 36 44 13 5 2 0 0 80 7 472
2017 GR-03 47 47 7 0 0 0 0 93 0 15
2017 GR-04 26 54 15 4 0 1 0 81 4 74
2017 GR-05 35 46 10 6 2 0 0 81 8 48
2017 GR-06 40 36 18 4 2 0 0 76 7 43
2017 GR-07 42 42 11 4 1 1 0 84 5 141
2017 GR-08 30 41 19 6 5 0 0 70 11 47
2017 GR-09 38 48 6 5 3 0 0 86 8 66
2017 GR-10 30 31 26 10 3 0 0 61 13 29
2014 GR 37 44 12 5 1 0 0 82 6 433
2014 GR-03 29 64 4 0 4 0 0 93 4 28
2014 GR-04 33 56 10 0 2 0 0 88 2 61
2014 GR-05 39 37 16 7 0 0 0 77 7 43
2014 GR-06 46 30 6 13 4 0 0 76 17 46
2014 GR-07 34 43 16 6 1 0 0 77 7 120
2014 GR-08 42 40 9 5 0 5 0 85 5 43
2014 GR-09 36 45 16 1 2 0 0 81 3 64
2014 GR-10 50 41 0 8 0 0 0 92 8 24

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 4 18 43 23 11 0 2 35 22 472
2017 GR-03 0 33 34 6 20 0 7 28 35 15
2017 GR-04 1 26 40 20 8 1 3 29 28 74
2017 GR-05 6 21 46 12 14 0 0 27 27 48
2017 GR-06 5 22 24 34 11 0 4 47 28 43
2017 GR-07 3 14 48 23 12 0 1 35 17 141
2017 GR-08 4 13 36 29 15 0 2 45 18 47
2017 GR-09 3 15 50 26 5 0 2 31 19 66
2017 GR-10 13 10 46 24 7 0 0 31 23 29
2014 GR 6 23 39 21 8 0 2 30 30 431
2014 GR-03 11 32 32 15 3 3 3 19 46 28
2014 GR-04 3 34 31 21 10 0 0 31 37 61
2014 GR-05 2 25 44 19 2 0 7 23 30 43
2014 GR-06 11 29 38 13 7 0 2 20 41 45
2014 GR-07 5 20 37 28 8 0 2 37 26 119
2014 GR-08 7 12 37 23 17 2 2 42 20 43
2014 GR-09 5 23 41 17 11 0 3 29 29 64
2014 GR-10 4 13 58 25 0 0 0 25 17 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 6 16 24 27 20 4 2 50 24 471
2017 GR-03 0 7 33 27 20 7 7 54 8 15
2017 GR-04 5 16 22 30 16 7 4 52 24 74
2017 GR-05 6 21 11 21 31 6 4 58 30 48
2017 GR-06 9 17 29 18 23 2 2 42 28 43
2017 GR-07 8 11 26 25 24 6 1 52 20 140
2017 GR-08 2 23 30 24 17 0 4 42 26 47
2017 GR-09 6 15 26 42 9 0 2 52 22 66
2017 GR-10 0 26 20 31 24 0 0 54 26 29
2014 GR 7 16 26 28 18 2 3 49 24 431
2014 GR-03 4 28 32 7 14 11 3 25 37 28
2014 GR-04 11 16 25 28 15 5 0 45 29 61
2014 GR-05 5 23 16 30 16 2 7 51 31 43
2014 GR-06 18 20 31 16 7 2 7 24 41 45
2014 GR-07 4 11 26 30 26 1 2 58 16 119
2014 GR-08 9 12 30 30 16 0 2 48 21 43
2014 GR-09 3 17 26 33 17 1 2 52 21 64
2014 GR-10 0 8 33 38 21 0 0 58 8 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 10 23 35 19 9 2 1 29 34 473
2017 GR-03 7 60 7 7 7 0 14 16 76 15
2017 GR-04 11 27 31 19 9 3 0 29 39 74
2017 GR-05 12 33 34 12 4 4 0 17 47 49
2017 GR-06 13 29 26 11 16 0 4 28 44 43
2017 GR-07 11 15 40 22 9 3 1 32 27 141
2017 GR-08 4 21 37 23 10 0 4 35 27 47
2017 GR-09 12 14 46 23 6 0 0 29 26 66
2017 GR-10 3 33 33 20 10 0 0 30 37 29
2014 GR 10 25 32 21 9 1 2 31 36 431
2014 GR-03 7 29 28 18 4 11 3 25 42 28
2014 GR-04 11 29 26 18 10 2 3 30 43 61
2014 GR-05 9 42 35 12 0 2 0 12 52 43
2014 GR-06 29 24 20 13 7 0 7 22 57 45
2014 GR-07 8 25 30 24 11 0 1 36 34 119
2014 GR-08 7 14 37 23 16 0 2 41 21 43
2014 GR-09 9 9 34 31 13 1 2 45 19 64
2014 GR-10 0 33 54 8 4 0 0 13 33 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 3 12 34 33 15 1 1 49 16 471
2017 GR-03 0 0 40 34 20 0 7 58 0 15
2017 GR-04 0 13 34 31 18 1 3 51 14 74
2017 GR-05 2 17 38 29 14 0 0 44 19 48
2017 GR-06 7 11 24 38 18 0 2 57 18 43
2017 GR-07 4 9 37 32 16 1 1 50 13 140
2017 GR-08 9 21 22 34 13 0 2 47 30 47
2017 GR-09 2 11 41 38 9 0 0 47 12 66
2017 GR-10 0 23 37 27 14 0 0 41 23 29
2014 GR 5 16 37 29 12 0 1 41 21 431
2014 GR-03 3 14 43 25 7 4 3 35 19 28
2014 GR-04 3 8 36 31 21 0 0 53 11 61
2014 GR-05 0 14 44 35 5 0 2 41 14 43
2014 GR-06 7 18 38 29 9 0 0 38 25 45
2014 GR-07 7 20 33 26 13 0 2 40 27 119
2014 GR-08 7 21 35 19 19 0 0 37 28 43
2014 GR-09 5 17 34 39 5 0 0 44 22 64
2014 GR-10 0 13 54 29 4 0 0 33 13 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 10 21 33 18 14 1 2 34 32 472
2017 GR-03 0 7 47 13 33 0 0 46 7 15
2017 GR-04 8 18 31 26 11 1 5 39 28 74
2017 GR-05 4 15 48 14 17 0 2 32 19 48
2017 GR-06 11 26 16 25 20 0 2 46 38 43
2017 GR-07 13 18 35 13 14 4 3 29 33 141
2017 GR-08 11 26 32 19 12 0 0 32 37 47
2017 GR-09 6 29 38 20 6 2 0 26 35 66
2017 GR-10 19 30 17 20 11 0 3 32 51 29
2014 GR 18 28 30 14 6 1 2 21 47 431
2014 GR-03 18 35 18 15 7 4 3 23 57 28
2014 GR-04 16 26 30 20 8 0 0 28 42 61
2014 GR-05 7 30 44 14 0 0 5 15 39 43
2014 GR-06 33 29 25 6 2 2 2 9 65 45
2014 GR-07 19 27 24 16 8 2 3 25 49 119
2014 GR-08 23 21 28 16 9 0 2 26 45 43
2014 GR-09 9 30 39 14 5 1 1 19 40 64
2014 GR-10 21 33 38 4 4 0 0 8 54 24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 9 23 27 24 13 3 2 39 33 471
2017 GR-03 0 34 14 19 33 0 0 53 34 15
2017 GR-04 7 30 26 23 7 3 5 32 40 74
2017 GR-05 12 19 40 8 16 2 2 26 33 48
2017 GR-06 9 18 20 31 15 2 4 50 29 43
2017 GR-07 12 16 28 21 16 7 1 40 30 140
2017 GR-08 4 28 28 28 12 0 0 40 32 47
2017 GR-09 11 32 23 30 5 0 0 35 42 66
2017 GR-10 0 20 26 44 10 0 0 54 20 29
2014 GR 9 18 33 24 12 2 1 38 28 430
2014 GR-03 14 22 35 7 11 7 3 20 40 28
2014 GR-04 8 18 30 31 11 2 0 44 26 61
2014 GR-05 14 14 40 19 7 2 5 28 30 43
2014 GR-06 11 24 20 25 13 4 2 41 38 45
2014 GR-07 7 19 36 21 14 1 2 36 26 118
2014 GR-08 5 18 42 23 12 0 0 35 23 43
2014 GR-09 14 14 32 30 11 0 0 40 28 64
2014 GR-10 4 21 29 42 4 0 0 46 25 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 7 18 43 19 10 2 1 30 26 471
2017 GR-03 0 0 46 27 20 0 7 50 0 15
2017 GR-04 11 20 28 18 16 1 5 36 34 74
2017 GR-05 10 23 48 10 8 0 0 19 33 48
2017 GR-06 7 16 46 23 9 0 0 32 22 43
2017 GR-07 6 19 41 17 12 4 0 31 26 140
2017 GR-08 5 12 56 23 2 0 2 26 17 47
2017 GR-09 6 20 44 25 5 0 0 30 26 66
2017 GR-10 3 24 59 10 3 0 0 14 27 29
2014 GR 9 23 36 21 8 2 1 30 32 431
2014 GR-03 7 14 36 18 7 14 3 31 26 28
2014 GR-04 10 21 36 15 17 2 0 32 32 61
2014 GR-05 12 23 37 24 2 2 0 26 35 43
2014 GR-06 16 29 29 11 9 4 2 21 48 45
2014 GR-07 9 24 39 18 7 1 2 25 34 119
2014 GR-08 5 21 33 28 14 0 0 42 25 43
2014 GR-09 6 20 28 36 6 1 2 43 27 64
2014 GR-10 0 29 54 17 0 0 0 17 29 24

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 48 33 8 7 4 1 0 81 11 472
2017 GR-03 40 47 7 7 0 0 0 87 7 15
2017 GR-04 45 34 12 4 4 0 0 79 8 73
2017 GR-05 41 35 6 17 2 0 0 75 19 49
2017 GR-06 40 27 16 7 11 0 0 67 18 43
2017 GR-07 50 33 6 4 5 1 0 84 9 141
2017 GR-08 46 39 2 9 2 2 0 87 11 47
2017 GR-09 51 38 6 3 2 0 0 89 5 66
2017 GR-10 64 20 7 7 3 0 0 84 10 29
2014 GR 44 34 8 8 5 0 0 79 13 433
2014 GR-03 61 18 18 3 0 0 0 79 3 28
2014 GR-04 34 36 8 16 5 0 0 70 21 61
2014 GR-05 35 37 9 9 9 0 0 73 18 43
2014 GR-06 39 35 13 6 7 0 0 74 13 46
2014 GR-07 39 37 8 9 6 0 0 77 15 120
2014 GR-08 65 23 5 5 2 0 0 88 7 43
2014 GR-09 50 38 3 6 3 0 0 88 9 64
2014 GR-10 50 42 8 0 0 0 0 92 0 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 56 31 5 5 3 0 0 87 7 473
2017 GR-03 67 27 7 0 0 0 0 93 0 15
2017 GR-04 54 34 5 4 3 0 0 88 7 74
2017 GR-05 47 39 4 8 2 0 0 86 10 49
2017 GR-06 49 33 4 4 9 0 0 82 13 43
2017 GR-07 64 26 5 2 3 0 0 90 5 141
2017 GR-08 55 30 9 6 0 0 0 85 6 47
2017 GR-09 62 29 3 5 2 0 0 91 6 66
2017 GR-10 46 38 10 6 0 0 0 84 6 29
2014 GR 53 37 5 3 2 0 0 90 6 432
2014 GR-03 65 24 11 0 0 0 0 89 0 28
2014 GR-04 43 41 7 3 6 0 0 84 10 61
2014 GR-05 44 44 0 5 7 0 0 88 12 43
2014 GR-06 54 37 4 2 2 0 0 91 4 46
2014 GR-07 50 41 7 3 0 0 0 91 3 120
2014 GR-08 65 30 2 0 2 0 0 95 2 43
2014 GR-09 52 35 3 9 0 0 0 87 9 63
2014 GR-10 71 25 4 0 0 0 0 96 0 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 40 35 14 6 2 3 0 77 9 470
2017 GR-03 53 13 20 7 0 7 0 71 7 15
2017 GR-04 41 31 16 6 1 5 0 76 7 74
2017 GR-05 48 29 17 4 0 2 0 79 4 48
2017 GR-06 26 45 15 9 4 0 0 71 13 43
2017 GR-07 41 36 11 6 3 2 0 79 10 140
2017 GR-08 28 45 11 11 2 4 0 76 13 47
2017 GR-09 46 38 10 2 3 2 0 85 5 66
2017 GR-10 35 31 20 10 0 3 0 68 11 28
2014 GR 44 31 14 4 2 5 1 80 6 433
2014 GR-03 61 18 15 0 3 3 0 81 4 28
2014 GR-04 53 34 8 0 0 3 2 91 0 61
2014 GR-05 44 26 19 0 2 7 2 77 2 43
2014 GR-06 44 17 22 9 4 4 0 64 13 46
2014 GR-07 35 36 15 4 3 7 1 77 7 120
2014 GR-08 46 26 7 9 0 12 0 81 11 43
2014 GR-09 34 47 13 3 1 1 0 83 5 64
2014 GR-10 58 21 13 4 0 4 0 83 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 41 40 11 6 1 2 0 82 7 471
2017 GR-03 53 40 7 0 0 0 0 93 0 15
2017 GR-04 43 42 11 3 0 1 0 86 3 72
2017 GR-05 51 33 12 2 0 2 0 85 2 49
2017 GR-06 37 31 11 13 2 5 0 72 16 43
2017 GR-07 39 43 11 4 1 1 0 83 6 141
2017 GR-08 34 42 8 13 0 2 0 78 13 47
2017 GR-09 42 46 6 6 0 0 0 88 6 66
2017 GR-10 31 39 23 3 0 4 0 73 3 29
2014 GR 46 39 10 3 1 1 0 86 5 433
2014 GR-03 61 36 4 0 0 0 0 96 0 28
2014 GR-04 46 44 7 3 0 0 0 90 3 61
2014 GR-05 49 25 21 2 0 0 2 76 2 43
2014 GR-06 41 31 13 4 4 6 0 77 9 46
2014 GR-07 40 41 10 3 3 2 0 83 7 120
2014 GR-08 44 42 7 7 0 0 0 86 7 43
2014 GR-09 44 47 6 3 0 0 0 91 3 64
2014 GR-10 58 29 12 0 0 0 0 88 0 24

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 56 33 7 3 1 0 0 89 5 472
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 52 35 8 1 3 0 0 88 4 73
2017 GR-05 53 31 8 6 2 0 0 83 8 49
2017 GR-06 53 29 11 7 0 0 0 82 7 43
2017 GR-07 62 26 8 3 1 0 0 88 4 141
2017 GR-08 47 49 2 0 2 0 0 96 2 47
2017 GR-09 59 35 2 3 2 0 0 94 5 66
2017 GR-10 53 40 6 0 0 0 0 94 0 29
2014 GR 60 30 8 1 1 0 0 90 2 433
2014 GR-03 68 25 7 0 0 0 0 93 0 28
2014 GR-04 47 43 6 3 0 0 0 90 3 61
2014 GR-05 65 26 5 2 2 0 0 91 5 43
2014 GR-06 54 30 11 2 2 0 0 85 4 46
2014 GR-07 57 32 10 1 1 0 0 88 2 120
2014 GR-08 63 30 2 0 2 2 0 95 2 43
2014 GR-09 67 23 9 0 0 0 0 91 0 64
2014 GR-10 75 21 4 0 0 0 0 96 0 24

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 31 32 13 10 6 4 5 68 17 473
2017 GR-03 47 40 13 0 0 0 0 87 0 15
2017 GR-04 26 30 19 11 8 0 7 60 20 74
2017 GR-05 26 33 10 12 10 6 2 64 24 49
2017 GR-06 29 31 14 9 7 5 6 67 17 43
2017 GR-07 32 33 11 6 5 8 6 75 12 141
2017 GR-08 32 36 9 15 2 4 2 73 18 47
2017 GR-09 33 29 18 12 3 2 3 65 16 66
2017 GR-10 27 33 10 17 10 0 3 62 28 29
2014 GR 30 32 15 9 5 4 5 68 16 433
2014 GR-03 36 39 18 0 0 0 7 81 0 28
2014 GR-04 31 21 18 7 16 0 7 56 24 61
2014 GR-05 19 42 11 14 7 7 0 65 22 43
2014 GR-06 28 28 20 13 0 6 4 63 15 46
2014 GR-07 25 29 18 10 5 5 8 62 17 120
2014 GR-08 44 28 9 7 5 5 2 77 13 43
2014 GR-09 26 42 9 13 3 5 2 73 17 64
2014 GR-10 46 38 17 0 0 0 0 83 0 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 48 39 9 2 0 2 0 89 2 473
2017 GR-03 53 40 7 0 0 0 0 93 0 15
2017 GR-04 38 42 15 3 0 3 0 82 3 74
2017 GR-05 43 41 14 0 0 2 0 85 0 49
2017 GR-06 38 49 9 4 0 0 0 87 4 43
2017 GR-07 50 38 8 1 0 2 0 91 1 141
2017 GR-08 42 49 4 2 2 0 0 92 4 47
2017 GR-09 68 26 3 3 0 0 0 94 3 66
2017 GR-10 46 40 10 0 0 4 0 89 0 29
2014 GR 52 38 7 2 0 2 0 91 2 433
2014 GR-03 43 46 7 0 0 3 0 92 0 28
2014 GR-04 42 43 8 5 0 2 0 87 5 61
2014 GR-05 49 42 7 2 0 0 0 91 2 43
2014 GR-06 56 30 4 2 0 7 0 93 2 46
2014 GR-07 47 41 7 3 1 2 0 89 3 120
2014 GR-08 58 37 5 0 0 0 0 95 0 43
2014 GR-09 64 27 8 2 0 0 0 91 2 64
2014 GR-10 55 41 4 0 0 0 0 96 0 24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 35 34 16 9 4 2 0 70 14 472
2017 GR-03 53 27 20 0 0 0 0 80 0 15
2017 GR-04 34 26 20 11 5 4 0 62 17 74
2017 GR-05 29 33 21 10 4 2 0 64 15 48
2017 GR-06 29 42 22 4 0 2 0 73 4 43
2017 GR-07 35 36 11 10 5 2 1 74 15 141
2017 GR-08 36 30 19 7 6 2 0 67 13 47
2017 GR-09 35 41 14 3 6 0 2 77 9 66
2017 GR-10 40 20 13 27 0 0 0 60 27 29
2014 GR 40 34 9 9 3 4 1 77 13 433
2014 GR-03 39 43 15 3 0 0 0 82 3 28
2014 GR-04 36 38 5 11 2 7 2 81 14 61
2014 GR-05 51 30 12 2 2 0 2 83 5 43
2014 GR-06 42 26 9 9 4 7 4 76 14 46
2014 GR-07 31 36 7 14 5 7 0 71 21 120
2014 GR-08 44 28 12 7 7 0 2 74 14 43
2014 GR-09 50 30 11 8 2 0 0 80 9 64
2014 GR-10 29 50 13 4 0 4 0 83 4 24

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 29 31 20 9 3 6 0 64 14 471
2017 GR-03 46 20 20 7 0 7 0 71 7 15
2017 GR-04 24 30 25 4 6 9 1 61 11 74
2017 GR-05 21 32 30 4 0 13 0 61 5 47
2017 GR-06 22 31 18 13 0 16 0 63 15 43
2017 GR-07 34 32 17 9 6 2 0 67 15 141
2017 GR-08 23 43 11 15 4 4 0 69 20 47
2017 GR-09 35 29 23 6 3 5 0 67 10 66
2017 GR-10 37 16 28 20 0 0 0 53 20 29
2014 GR 22 36 21 10 5 5 2 62 16 433
2014 GR-03 11 43 25 7 0 14 0 62 9 28
2014 GR-04 19 40 25 7 3 2 5 63 10 61
2014 GR-05 26 37 19 4 7 5 2 68 12 43
2014 GR-06 20 33 22 6 4 13 2 62 13 46
2014 GR-07 16 37 24 12 7 3 1 55 20 120
2014 GR-08 27 21 21 9 12 9 0 53 23 43
2014 GR-09 31 34 14 17 2 1 0 67 19 64
2014 GR-10 42 33 17 4 0 0 4 78 4 24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 15 23 20 13 14 12 3 45 31 473
2017 GR-03 40 33 14 0 0 13 0 84 0 15
2017 GR-04 12 23 27 7 14 18 0 43 25 74
2017 GR-05 12 16 12 18 20 14 6 36 49 49
2017 GR-06 13 24 13 20 13 12 5 45 40 43
2017 GR-07 15 21 22 11 14 13 4 44 30 141
2017 GR-08 11 32 11 17 15 9 6 50 37 47
2017 GR-09 15 28 29 9 12 8 0 46 23 66
2017 GR-10 20 16 20 23 10 7 3 40 37 29
2014 GR 13 22 17 17 14 12 4 42 37 433
2014 GR-03 18 32 29 0 4 18 0 61 4 28
2014 GR-04 11 21 21 15 23 6 2 36 41 61
2014 GR-05 12 25 19 14 21 7 2 41 39 43
2014 GR-06 13 18 7 26 19 11 6 37 55 46
2014 GR-07 9 17 16 21 15 18 4 34 46 120
2014 GR-08 21 19 14 14 12 14 7 50 33 43
2014 GR-09 14 28 16 19 8 13 3 50 32 64
2014 GR-10 25 21 25 17 0 4 8 53 19 24

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 35 52 4 7 2 0 0 87 9 473
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 32 57 5 5 0 0 0 89 5 74
2017 GR-05 47 45 2 4 2 0 0 92 6 49
2017 GR-06 49 44 2 4 0 0 0 94 4 43
2017 GR-07 35 52 3 8 2 0 0 87 10 141
2017 GR-08 39 51 0 4 6 0 0 89 11 47
2017 GR-09 21 53 6 17 3 0 0 74 20 66
2017 GR-10 11 76 13 0 0 0 0 87 0 29
2014 GR 33 48 6 11 3 0 0 81 14 433
2014 GR-03 36 57 4 0 4 0 0 93 4 28
2014 GR-04 31 46 7 15 2 0 0 77 16 61
2014 GR-05 37 44 9 9 0 0 0 81 9 43
2014 GR-06 37 41 4 15 2 0 0 78 17 46
2014 GR-07 28 49 6 16 2 0 0 77 18 120
2014 GR-08 33 49 2 9 7 0 0 81 16 43
2014 GR-09 32 50 5 6 6 0 0 83 13 64
2014 GR-10 38 54 8 0 0 0 0 92 0 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 52 34 7 5 2 0 0 86 7 470
2017 GR-03 60 27 0 13 0 0 0 87 13 15
2017 GR-04 50 43 4 1 1 0 0 93 3 74
2017 GR-05 49 43 4 0 4 0 0 92 4 49
2017 GR-06 45 33 13 7 2 0 0 78 9 43
2017 GR-07 49 37 6 6 1 0 0 86 8 140
2017 GR-08 59 26 9 4 2 0 0 85 6 46
2017 GR-09 65 17 9 6 3 0 0 81 9 65
2017 GR-10 53 31 10 3 3 0 0 84 7 29
2014 GR 50 35 6 6 3 0 0 85 9 432
2014 GR-03 56 19 18 7 0 0 0 74 7 27
2014 GR-04 49 36 5 10 0 0 0 85 10 61
2014 GR-05 51 42 2 2 2 0 0 93 5 43
2014 GR-06 54 35 4 4 2 0 0 89 6 46
2014 GR-07 45 35 11 4 5 0 0 80 9 120
2014 GR-08 44 44 0 9 2 0 0 88 12 43
2014 GR-09 53 36 5 6 0 0 0 89 6 64
2014 GR-10 58 21 0 13 8 0 0 79 21 24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 54 37 7 2 0 0 0 91 3 471
2017 GR-03 53 27 20 0 0 0 0 80 0 15
2017 GR-04 50 43 4 1 0 1 0 95 1 74
2017 GR-05 51 45 2 2 0 0 0 96 2 49
2017 GR-06 49 42 4 2 2 0 0 91 4 43
2017 GR-07 53 38 6 2 1 0 0 91 3 140
2017 GR-08 57 34 8 0 0 0 0 92 0 47
2017 GR-09 63 28 6 3 0 0 0 91 3 65
2017 GR-10 53 30 13 3 0 0 0 84 3 29
2014 GR 51 34 10 5 0 0 0 85 5 433
2014 GR-03 43 47 11 0 0 0 0 89 0 28
2014 GR-04 46 44 10 0 0 0 0 90 0 61
2014 GR-05 42 42 14 0 2 0 0 84 2 43
2014 GR-06 48 26 13 10 0 2 0 76 11 46
2014 GR-07 49 30 12 8 0 0 1 80 8 120
2014 GR-08 51 38 2 9 0 0 0 88 9 43
2014 GR-09 55 34 8 2 2 0 0 89 3 64
2014 GR-10 83 4 8 0 0 0 4 91 0 24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 67 25 3 4 0 0 0 93 4 470
2017 GR-03 73 27 0 0 0 0 0 100 0 15
2017 GR-04 66 28 3 3 0 0 0 95 3 74
2017 GR-05 75 21 2 2 0 0 0 96 2 49
2017 GR-06 66 23 5 7 0 0 0 89 7 42
2017 GR-07 68 23 2 5 1 1 0 91 7 140
2017 GR-08 66 30 0 4 0 0 0 96 4 47
2017 GR-09 67 29 3 0 0 0 0 97 0 65
2017 GR-10 57 20 13 6 0 3 0 80 7 29
2014 GR 70 21 4 3 2 0 0 91 5 433
2014 GR-03 72 24 0 4 0 0 0 96 4 28
2014 GR-04 71 19 8 0 2 0 0 90 2 61
2014 GR-05 72 16 5 5 2 0 0 88 7 43
2014 GR-06 77 17 2 0 4 0 0 94 4 46
2014 GR-07 67 22 4 5 2 0 0 89 7 120
2014 GR-08 70 23 2 2 2 0 0 93 5 43
2014 GR-09 67 23 5 3 2 0 0 91 5 64
2014 GR-10 75 17 0 4 0 4 0 96 4 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 62 26 5 6 1 0 0 88 7 472
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 53 29 8 7 3 0 0 82 10 73
2017 GR-05 51 39 6 4 0 0 0 90 4 49
2017 GR-06 65 22 7 4 2 0 0 87 7 43
2017 GR-07 65 23 5 6 1 0 0 88 7 141
2017 GR-08 59 28 2 6 2 0 2 89 9 47
2017 GR-09 70 26 0 5 0 0 0 95 5 66
2017 GR-10 67 10 6 16 0 0 0 77 16 29
2014 GR 56 26 5 9 4 0 0 82 13 433
2014 GR-03 54 39 3 4 0 0 0 93 4 28
2014 GR-04 53 26 10 8 2 0 2 80 10 61
2014 GR-05 42 35 7 9 4 0 2 79 14 43
2014 GR-06 65 26 4 4 0 0 0 91 4 46
2014 GR-07 53 28 4 10 5 0 0 81 15 120
2014 GR-08 60 23 2 7 7 0 0 84 14 43
2014 GR-09 58 20 5 13 5 0 0 78 17 64
2014 GR-10 67 8 8 12 4 0 0 75 17 24

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 75 19 3 2 0 0 0 94 3 472
2017 GR-03 67 27 7 0 0 0 0 93 0 15
2017 GR-04 68 28 3 1 0 0 0 96 1 74
2017 GR-05 69 25 4 2 0 0 0 94 2 49
2017 GR-06 69 22 2 7 0 0 0 91 7 43
2017 GR-07 77 17 3 3 0 0 0 94 3 141
2017 GR-08 74 17 2 4 2 0 0 92 6 47
2017 GR-09 88 12 0 0 0 0 0 100 0 65
2017 GR-10 77 10 13 0 0 0 0 87 0 29
2014 GR 73 20 1 4 1 0 0 93 5 433
2014 GR-03 82 7 4 4 4 0 0 89 7 28
2014 GR-04 76 21 0 3 0 0 0 97 3 61
2014 GR-05 81 16 0 0 0 0 2 100 0 43
2014 GR-06 78 15 2 4 0 0 0 93 4 46
2014 GR-07 71 24 2 1 2 0 1 96 2 120
2014 GR-08 65 23 5 5 2 0 0 88 7 43
2014 GR-09 69 20 0 9 2 0 0 89 11 64
2014 GR-10 71 12 0 17 0 0 0 83 17 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 83 14 2 1 1 0 0 97 1 473
2017 GR-03 100 0 0 0 0 0 0 100 0 15
2017 GR-04 82 15 0 0 3 0 0 97 3 74
2017 GR-05 77 19 4 0 0 0 0 96 0 49
2017 GR-06 78 20 2 0 0 0 0 98 0 43
2017 GR-07 85 11 2 1 0 0 1 97 1 141
2017 GR-08 81 13 4 0 2 0 0 94 2 47
2017 GR-09 89 11 0 0 0 0 0 100 0 66
2017 GR-10 74 17 0 6 0 0 3 93 7 29
2014 GR 81 13 2 2 2 0 0 94 4 432
2014 GR-03 89 11 0 0 0 0 0 100 0 28
2014 GR-04 82 13 2 2 2 0 0 95 3 61
2014 GR-05 79 17 2 0 0 0 2 98 0 42
2014 GR-06 85 15 0 0 0 0 0 100 0 46
2014 GR-07 77 18 2 1 2 0 0 96 3 120
2014 GR-08 74 7 2 9 7 0 0 81 16 43
2014 GR-09 87 3 3 2 5 0 0 91 6 64
2014 GR-10 75 8 8 8 0 0 0 83 8 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 64 26 6 2 0 0 1 92 2 473
2017 GR-03 60 33 7 0 0 0 0 93 0 15
2017 GR-04 69 24 5 0 0 0 1 94 0 74
2017 GR-05 65 23 8 0 0 2 2 91 0 49
2017 GR-06 60 24 11 4 0 0 0 85 4 43
2017 GR-07 65 26 6 3 0 1 0 91 3 141
2017 GR-08 51 38 7 4 0 0 0 89 4 47
2017 GR-09 76 18 2 3 0 0 2 95 3 66
2017 GR-10 47 40 6 3 0 0 3 90 3 29
2014 GR 64 26 5 4 0 0 1 91 4 433
2014 GR-03 79 18 4 0 0 0 0 96 0 28
2014 GR-04 61 28 5 2 2 0 3 92 3 61
2014 GR-05 67 23 5 2 0 0 2 93 2 43
2014 GR-06 65 24 4 4 0 2 0 91 4 46
2014 GR-07 61 30 7 2 0 0 1 92 2 120
2014 GR-08 60 33 0 2 2 2 0 95 5 43
2014 GR-09 62 24 3 11 0 0 0 86 11 64
2014 GR-10 67 12 8 13 0 0 0 79 13 24

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 70 23 5 1 0 1 0 94 1 472
2017 GR-03 67 33 0 0 0 0 0 100 0 15
2017 GR-04 66 26 5 0 0 3 0 94 0 73
2017 GR-05 63 26 6 0 2 2 0 91 2 49
2017 GR-06 67 16 11 4 0 2 0 84 5 43
2017 GR-07 71 24 3 1 0 0 1 96 1 141
2017 GR-08 68 22 8 0 0 2 0 91 0 47
2017 GR-09 82 17 0 0 0 2 0 100 0 66
2017 GR-10 67 27 3 0 0 0 3 97 0 29
2014 GR 65 25 4 3 0 2 0 92 4 433
2014 GR-03 75 18 4 3 0 0 0 93 3 28
2014 GR-04 69 28 0 3 0 0 0 97 3 61
2014 GR-05 63 28 9 0 0 0 0 91 0 43
2014 GR-06 57 24 4 9 2 2 2 84 11 46
2014 GR-07 63 24 7 3 0 3 1 91 3 120
2014 GR-08 70 16 2 5 0 7 0 93 5 43
2014 GR-09 59 34 2 3 0 2 0 95 3 64
2014 GR-10 75 20 0 4 0 0 0 96 4 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 16 84 473
2017 GR-04 14 86 74
2017 GR-05 20 80 49
2017 GR-06 20 80 43
2017 GR-07 11 89 141
2017 GR-08 19 81 47
2017 GR-09 18 82 66
2017 GR-10 21 79 29
2014 GR 13 87 433
2014 GR-04 21 79 61
2014 GR-05 19 81 43
2014 GR-06 17 83 46
2014 GR-07 8 92 120
2014 GR-08 12 88 43
2014 GR-09 14 86 64

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 GR 57 74
2017 GR-05 70 10
2017 GR-07 50 16
2017 GR-09 58 12
2014 GR 39 56
2014 GR-04 53 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 GR 57 74
2017 GR-05 50 10
2017 GR-07 57 16
2017 GR-09 57 12
2014 GR 66 56
2014 GR-04 46 13
2014 GR-07 70 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2017 GR-07 0 16
2014 GR-04 0 13
2014 GR-07 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 GR 0 74
2017 GR-05 0 10
2017 GR-07 0 16
2017 GR-09 0 12
2014 GR 0 56
2014 GR-04 0 13
2014 GR-07 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2014 GR-04 0 13
2014 GR-07 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2017 GR-07 0 16
2017 GR-09 0 12
2014 GR-04 0 13

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 GR 0 74
2017 GR-05 0 10
2017 GR-07 0 16
2017 GR-09 0 12
2014 GR-07 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 GR 44 74
2017 GR-07 44 16
2017 GR-09 68 12
2014 GR 37 56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 GR 37 74
2017 GR-07 50 16
2014 GR 39 56
2014 GR-07 60 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 GR 39 74
2017 GR-07 38 16
2014 GR 41 56
2014 GR-04 38 13
2014 GR-07 70 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 GR 29 74
2014 GR 32 56
2014 GR-04 38 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 GR 32 74
2017 GR-07 38 16
2014 GR 21 56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 GR 63 74
2017 GR-05 59 10
2017 GR-07 69 16
2017 GR-09 74 12
2014 GR 53 56
2014 GR-04 62 13
2014 GR-07 50 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 GR 32 74
2017 GR-07 31 16
2014 GR 39 56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 GR 0 74
2017 GR-05 0 10
2017 GR-07 0 16
2017 GR-09 0 12
2014 GR-07 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 GR-07 0 16
2017 GR-09 0 12
2014 GR-04 0 13
2014 GR-07 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 GR 8 74
2017 GR-09 0 12
2014 GR 14 56
2014 GR-04 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 GR 43 74
2017 GR-07 38 16
2017 GR-09 42 12
2014 GR 46 56
2014 GR-07 60 10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 GR 26 74
2017 GR-07 38 16
2014 GR 25 56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 GR 15 74
2017 GR-05 0 10
2014 GR 10 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 GR 64 74
2017 GR-05 70 10
2017 GR-07 56 16
2017 GR-09 83 12
2014 GR 59 56
2014 GR-04 53 13
2014 GR-07 50 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 GR 31 74
2017 GR-05 50 10
2017 GR-07 37 16
2017 GR-09 42 12
2014 GR 29 56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 GR 18 74
2014 GR 23 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 GR 16 74
2014 GR 19 56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 GR 13 74
2017 GR-05 0 10
2014 GR 12 56

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2017 GR-09 0 12
2014 GR-04 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 GR 16 74
2014 GR 11 56
2014 GR-04 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 GR 8 74
2017 GR-05 0 10
2017 GR-09 0 12
2014 GR 14 56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 GR 19 74
2014 GR 18 56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 GR 7 70
2014 GR 13 53

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 GR 22 70
2017 GR-07 33 15
2014 GR 17 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 GR 10 70
2014 GR 11 53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 GR 11 70
2014 GR 13 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 GR 11 70
2014 GR 10 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 GR 15 70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 GR 14 70
2017 GR-05 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 GR-09 0 12
2014 GR 13 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2014 GR 11 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 GR 35 70
2017 GR-05 50 10
2017 GR-09 42 12
2014 GR 38 53

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 GR 11 70
2014 GR 21 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 GR 56 70
2017 GR-05 60 10
2017 GR-07 54 15
2017 GR-09 59 12
2014 GR 49 53
2014 GR-04 61 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 GR-05 0 10
2017 GR-09 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 GR 58 70
2017 GR-07 54 15
2017 GR-09 66 12
2014 GR 55 53
2014 GR-04 39 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 GR 0 70
2017 GR-05 0 10
2017 GR-07 0 15
2017 GR-09 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 GR 14 70
2017 GR-09 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 95 5 75
2017 GR-04 80 20 10
2017 GR-05 100 0 10
2017 GR-07 94 6 16
2017 GR-09 92 8 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 12 17 15 9 7 32 9 49 27 473
2017 GR-03 33 14 13 0 0 27 14 78 0 15
2017 GR-04 9 20 12 5 9 35 8 52 26 74
2017 GR-05 8 18 10 6 14 31 12 46 36 49
2017 GR-06 14 13 11 15 9 29 9 43 39 43
2017 GR-07 10 15 20 6 5 36 8 44 20 141
2017 GR-08 11 17 11 13 6 30 13 49 33 47
2017 GR-09 15 17 8 13 8 38 2 53 35 66
2017 GR-10 13 27 30 7 0 10 13 52 9 29
2014 GR 10 13 18 9 6 33 11 40 27 433
2014 GR-03 14 22 18 4 4 21 18 59 12 28
2014 GR-04 10 10 20 8 6 34 12 36 27 61
2014 GR-05 12 16 26 7 9 30 0 40 23 43
2014 GR-06 13 9 13 9 13 26 18 39 38 46
2014 GR-07 7 12 16 12 6 33 15 35 34 120
2014 GR-08 9 9 21 9 5 40 7 34 26 43
2014 GR-09 6 14 16 13 5 39 8 38 32 64
2014 GR-10 17 20 21 0 0 33 8 64 0 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 30 30 17 8 3 10 1 68 13 473
2017 GR-03 60 27 14 0 0 0 0 86 0 15
2017 GR-04 33 31 12 5 5 13 0 73 13 74
2017 GR-05 30 23 21 10 6 8 2 59 18 49
2017 GR-06 36 22 20 13 2 7 0 62 17 43
2017 GR-07 25 28 21 8 3 13 2 63 13 141
2017 GR-08 25 33 11 15 4 13 0 66 22 47
2017 GR-09 34 44 11 7 2 3 0 80 9 66
2017 GR-10 30 36 23 0 0 10 0 74 0 29
2014 GR 26 26 19 6 5 17 2 64 12 433
2014 GR-03 28 29 14 4 4 18 4 73 9 28
2014 GR-04 31 16 18 8 5 16 5 61 17 61
2014 GR-05 21 26 30 4 2 16 0 56 8 43
2014 GR-06 29 22 13 4 11 20 2 64 19 46
2014 GR-07 21 24 18 7 6 20 3 59 17 120
2014 GR-08 30 23 23 5 2 16 0 64 8 43
2014 GR-09 25 36 20 5 3 11 0 68 9 64
2014 GR-10 33 46 8 0 0 13 0 90 0 24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 7 93 473
2017 GR-04 7 93 74
2017 GR-06 13 87 43
2017 GR-07 5 95 141
2017 GR-08 13 87 47
2014 GR 5 95 433
2014 GR-03 0 100 28
2014 GR-07 6 94 120
2014 GR-10 0 100 24

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 GR 31 33
2014 GR 33 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 GR 88 33
2014 GR 95 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 GR 0 33
2014 GR 0 21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 GR 18 33
2014 GR 24 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 GR 34 33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 GR 39 33
2014 GR 24 21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 GR 0 33
2014 GR 0 21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 GR 0 33

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 GR 15 33
2014 GR 34 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 GR 0 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 GR 0 33
2014 GR 0 21

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 GR 21 33
2014 GR 28 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 GR 25 32

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 GR 16 32

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 GR 0 32
2014 GR 0 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 GR 56 32
2014 GR 76 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 GR 0 21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 GR 0 31

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 GR 16 31

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 GR 16 31

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 GR 32 31
2014 GR 24 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 GR 52 31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 GR 0 31
2014 GR 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 GR 58 31
2014 GR 76 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 GR 0 31

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 GR 19 31

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 85 15 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 16 14 16 4 3 38 10 56 13 473
2017 GR-03 26 33 7 0 0 20 14 90 0 15
2017 GR-04 16 5 22 3 1 47 5 46 9 74
2017 GR-05 16 10 14 2 6 35 16 54 17 49
2017 GR-06 9 18 13 9 4 36 11 50 25 43
2017 GR-07 13 13 18 4 4 38 11 51 14 141
2017 GR-08 17 15 15 4 4 36 9 58 15 47
2017 GR-09 20 17 8 5 2 42 8 73 12 66
2017 GR-10 17 20 26 3 0 27 7 55 5 29
2014 GR 12 12 18 3 2 42 11 52 9 430
2014 GR-03 14 25 25 0 0 28 7 61 0 28
2014 GR-04 16 6 18 0 2 41 17 54 4 61
2014 GR-05 12 19 14 7 0 38 10 60 14 42
2014 GR-06 9 6 18 2 9 40 16 35 25 45
2014 GR-07 12 10 18 4 2 41 13 46 14 120
2014 GR-08 9 19 14 0 0 49 9 67 0 43
2014 GR-09 11 11 22 3 0 50 3 47 7 64
2014 GR-10 22 9 13 0 0 39 17 70 0 23

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 32 31 16 4 3 12 2 73 8 473
2017 GR-03 47 33 13 0 0 7 0 86 0 15
2017 GR-04 35 25 15 4 1 19 0 75 7 74
2017 GR-05 28 29 14 4 6 14 4 70 13 49
2017 GR-06 31 33 11 13 0 11 0 73 15 43
2017 GR-07 31 29 18 2 3 14 3 72 6 141
2017 GR-08 22 30 19 6 6 13 5 62 15 47
2017 GR-09 36 41 11 6 2 5 0 81 8 66
2017 GR-10 31 39 16 0 3 10 0 78 4 29
2014 GR 31 25 17 2 2 20 2 72 5 431
2014 GR-03 32 36 14 3 0 14 0 79 4 28
2014 GR-04 34 13 18 0 3 25 7 69 5 61
2014 GR-05 23 23 19 2 0 30 2 69 3 43
2014 GR-06 29 24 9 4 7 25 2 73 15 45
2014 GR-07 25 26 20 3 3 21 2 66 8 119
2014 GR-08 35 33 12 0 0 21 0 85 0 43
2014 GR-09 37 25 24 3 0 9 2 70 3 64
2014 GR-10 46 25 17 0 0 8 4 81 0 24

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 17 83 471
2017 GR-04 20 80 73
2017 GR-05 20 80 49
2017 GR-06 17 83 43
2017 GR-07 19 81 141
2017 GR-08 13 87 47
2017 GR-09 11 89 65
2014 GR 14 86 432
2014 GR-04 16 84 61
2014 GR-05 19 81 43
2014 GR-07 17 83 120
2014 GR-08 16 84 43
2014 GR-09 13 87 63
2014 GR-10 0 100 24

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GR 76 24 79
2017 GR-04 73 27 15
2017 GR-05 70 30 10
2017 GR-07 78 22 27
2014 GR 88 12 60
2014 GR-04 90 10 10
2014 GR-07 86 14 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 54 43 0 3 0 0 0 97 3 60
2017 GR-04 55 45 0 0 0 0 0 100 0 11
2017 GR-07 72 28 0 0 0 0 0 100 0 21
2014 GR 55 30 8 6 2 0 0 85 7 53
2014 GR-07 56 33 6 5 0 0 0 89 5 18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 24 39 10 5 2 2 16 78 10 472
2017 GR-03 33 40 14 0 0 7 7 84 0 15
2017 GR-04 20 34 17 8 3 4 14 66 13 74
2017 GR-05 20 37 12 4 4 2 20 74 10 49
2017 GR-06 19 41 9 14 7 0 11 67 23 42
2017 GR-07 24 44 8 4 1 2 16 84 7 141
2017 GR-08 20 51 8 6 2 0 12 81 10 47
2017 GR-09 39 35 8 0 0 0 18 91 0 66
2017 GR-10 24 27 10 10 0 0 29 72 14 29
2014 GR 18 30 13 4 1 3 31 73 8 433
2014 GR-03 18 35 14 7 0 4 22 71 10 28
2014 GR-04 14 21 26 10 0 2 27 49 14 61
2014 GR-05 23 40 9 2 0 0 26 84 3 43
2014 GR-06 24 39 6 4 4 4 18 81 11 46
2014 GR-07 15 31 12 4 2 5 32 72 9 120
2014 GR-08 18 28 5 5 2 2 40 80 12 43
2014 GR-09 17 25 14 0 0 0 44 75 0 64
2014 GR-10 17 29 12 0 0 0 42 79 0 24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 6 13 14 6 4 14 43 45 24 473
2017 GR-03 27 20 20 7 0 14 13 64 9 15
2017 GR-04 5 14 12 3 0 19 47 56 8 74
2017 GR-05 8 10 21 0 6 10 44 41 14 49
2017 GR-06 3 20 11 14 2 18 33 46 32 43
2017 GR-07 6 11 14 6 4 16 42 41 24 141
2017 GR-08 4 21 11 6 13 15 30 46 34 47
2017 GR-09 3 11 11 9 6 8 53 35 39 66
2017 GR-10 3 10 17 7 0 7 56 35 18 29
2014 GR 9 14 13 2 2 10 50 58 10 433
2014 GR-03 10 25 25 0 0 11 29 59 0 28
2014 GR-04 9 10 13 0 2 11 55 56 5 61
2014 GR-05 9 14 16 5 2 2 52 50 15 43
2014 GR-06 8 17 15 2 6 13 38 52 18 46
2014 GR-07 7 16 13 1 3 12 48 58 8 120
2014 GR-08 14 13 2 5 0 9 57 79 14 43
2014 GR-09 8 9 14 1 1 8 59 50 9 64
2014 GR-10 8 17 8 0 4 8 55 66 11 24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 38 24 8 2 1 10 17 84 4 473
2017 GR-03 66 20 7 0 0 0 7 93 0 15
2017 GR-04 30 24 9 0 1 18 18 83 2 74
2017 GR-05 35 23 12 0 0 10 20 82 0 49
2017 GR-06 29 31 13 0 4 11 11 77 6 43
2017 GR-07 38 22 9 2 1 11 16 82 5 141
2017 GR-08 43 24 6 2 0 11 15 89 3 47
2017 GR-09 45 29 3 3 0 2 18 93 4 66
2017 GR-10 30 23 3 10 0 3 29 80 16 29
2014 GR 28 18 7 3 1 12 32 80 6 433
2014 GR-03 32 28 11 0 0 7 22 85 0 28
2014 GR-04 23 16 15 0 0 21 25 72 0 61
2014 GR-05 33 28 7 2 0 5 26 87 3 43
2014 GR-06 37 22 2 7 2 13 18 84 13 46
2014 GR-07 25 12 8 6 1 14 35 71 13 120
2014 GR-08 25 21 5 0 0 9 40 91 0 43
2014 GR-09 25 19 3 3 1 6 43 85 9 64
2014 GR-10 29 8 8 0 0 8 46 82 0 24

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 30 24 12 2 2 13 16 77 6 473
2017 GR-03 53 41 0 0 0 0 7 100 0 15
2017 GR-04 24 24 18 0 1 16 16 72 2 74
2017 GR-05 29 27 14 2 0 8 20 77 3 49
2017 GR-06 20 36 13 2 7 16 7 72 11 43
2017 GR-07 30 18 12 5 3 16 16 71 12 141
2017 GR-08 25 28 11 0 0 21 15 83 0 47
2017 GR-09 44 26 7 3 0 2 18 87 4 66
2017 GR-10 27 27 10 0 0 7 29 84 0 29
2014 GR 22 20 11 2 1 12 32 75 6 432
2014 GR-03 18 35 18 0 0 7 22 75 0 28
2014 GR-04 24 15 15 0 0 18 28 72 0 61
2014 GR-05 30 21 7 0 0 16 26 88 0 43
2014 GR-06 20 31 9 4 4 13 18 74 13 45
2014 GR-07 16 18 13 4 2 13 34 64 11 120
2014 GR-08 16 23 7 2 0 12 40 81 5 43
2014 GR-09 25 19 8 3 0 3 43 80 6 64
2014 GR-10 29 13 4 0 0 12 42 91 0 24
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 65 21 6 5 3 0 0 87 7 472
2017 GR-03 80 13 7 0 0 0 0 93 0 15
2017 GR-04 66 20 4 5 3 1 0 88 8 74
2017 GR-05 67 25 6 2 0 0 0 92 2 49
2017 GR-06 62 22 2 9 5 0 0 84 13 43
2017 GR-07 66 19 6 4 4 1 0 86 8 141
2017 GR-08 64 21 8 6 0 0 0 85 6 47
2017 GR-09 66 26 0 5 3 0 0 92 8 65
2017 GR-10 56 23 17 3 0 0 0 80 3 29

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 63 23 7 3 3 1 0 87 6 471
2017 GR-03 73 20 7 0 0 0 0 93 0 15
2017 GR-04 62 26 7 0 3 3 0 90 3 74
2017 GR-05 55 33 10 2 0 0 0 87 2 49
2017 GR-06 65 20 9 2 2 2 0 87 5 43
2017 GR-07 69 17 4 3 6 0 1 87 9 140
2017 GR-08 58 23 10 6 2 0 0 81 8 47
2017 GR-09 61 28 5 3 3 0 0 89 6 65
2017 GR-10 60 27 7 7 0 0 0 86 7 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 40 41 11 4 1 2 0 82 6 472
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 42 35 18 3 1 1 0 78 4 74
2017 GR-05 39 37 14 6 0 4 0 79 6 49
2017 GR-06 33 44 4 9 5 4 0 82 14 43
2017 GR-07 35 44 14 4 0 2 0 81 4 141
2017 GR-08 38 40 6 9 4 2 0 80 13 47
2017 GR-09 55 36 4 2 3 0 0 91 5 66
2017 GR-10 32 54 11 0 0 3 0 89 0 28

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 30 44 13 9 3 1 0 74 13 472
2017 GR-03 53 40 7 0 0 0 0 93 0 15
2017 GR-04 24 51 15 8 1 0 0 76 9 74
2017 GR-05 34 27 19 14 2 4 0 64 17 49
2017 GR-06 34 41 11 9 5 0 0 75 14 42
2017 GR-07 29 48 11 8 5 0 0 77 13 141
2017 GR-08 25 43 13 13 4 2 0 70 17 47
2017 GR-09 33 41 11 11 3 2 0 75 14 66
2017 GR-10 30 50 10 10 0 0 0 80 10 29

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 38 33 14 7 5 0 2 73 13 473
2017 GR-03 46 27 27 0 0 0 0 73 0 15
2017 GR-04 35 28 15 7 9 1 4 67 17 74
2017 GR-05 41 25 14 12 4 0 4 68 17 49
2017 GR-06 29 38 18 6 7 0 2 68 14 43
2017 GR-07 35 39 11 9 4 0 3 76 12 141
2017 GR-08 32 45 11 4 8 0 0 77 13 47
2017 GR-09 48 29 12 5 6 0 0 77 11 66
2017 GR-10 50 24 17 10 0 0 0 74 10 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 14 27 31 19 9 0 1 41 28 473
2017 GR-03 40 20 34 7 0 0 0 60 7 15
2017 GR-04 14 30 37 12 7 1 0 44 19 74
2017 GR-05 26 35 19 12 8 0 0 61 20 49
2017 GR-06 15 22 31 25 4 0 2 38 30 43
2017 GR-07 11 30 33 19 8 0 0 41 26 141
2017 GR-08 10 30 23 24 11 0 2 41 35 47
2017 GR-09 8 17 39 23 14 0 0 24 36 66
2017 GR-10 10 27 24 23 16 0 0 37 39 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 24 30 26 13 5 0 2 55 19 473
2017 GR-03 40 7 33 7 0 0 14 54 8 15
2017 GR-04 31 26 28 7 7 0 1 58 14 74
2017 GR-05 29 29 31 6 4 0 2 58 10 49
2017 GR-06 31 29 20 16 2 0 2 61 18 43
2017 GR-07 23 36 24 11 4 1 1 60 15 141
2017 GR-08 17 30 22 19 11 0 2 48 30 47
2017 GR-09 15 33 32 18 2 0 0 48 20 66
2017 GR-10 13 27 21 33 6 0 0 40 39 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 19 27 26 15 11 1 1 47 27 473
2017 GR-03 40 14 34 13 0 0 0 53 13 15
2017 GR-04 23 22 29 15 9 1 1 46 25 74
2017 GR-05 24 37 14 14 10 0 0 61 25 49
2017 GR-06 15 27 26 16 13 0 2 43 30 43
2017 GR-07 19 30 26 13 9 3 1 51 22 141
2017 GR-08 19 26 22 19 13 0 2 45 33 47
2017 GR-09 11 27 30 15 16 0 0 38 32 66
2017 GR-10 10 20 34 20 16 0 0 30 36 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 44 26 15 5 1 1 9 77 7 472
2017 GR-03 67 0 0 7 0 0 27 91 9 15
2017 GR-04 45 20 10 1 0 1 23 86 2 74
2017 GR-05 49 27 8 2 0 2 12 88 2 49
2017 GR-06 46 27 9 9 0 0 9 81 10 43
2017 GR-07 50 27 14 4 0 1 4 81 5 140
2017 GR-08 36 24 17 8 6 2 6 65 16 47
2017 GR-09 36 33 18 8 3 2 0 71 11 66
2017 GR-10 20 31 43 3 0 0 3 52 3 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 27 32 23 13 4 0 1 60 17 473
2017 GR-03 53 20 20 7 0 0 0 73 7 15
2017 GR-04 36 28 19 12 4 0 0 65 16 74
2017 GR-05 31 39 24 6 0 0 0 70 6 49
2017 GR-06 27 35 18 14 5 0 2 63 18 43
2017 GR-07 29 33 22 10 5 0 1 63 15 141
2017 GR-08 13 41 19 15 11 0 2 55 26 47
2017 GR-09 18 26 30 23 3 0 0 44 26 66
2017 GR-10 23 24 30 23 0 0 0 47 23 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 28 37 21 11 2 1 1 66 13 473
2017 GR-03 53 14 20 0 0 7 7 77 0 15
2017 GR-04 34 34 19 11 1 1 0 68 12 74
2017 GR-05 24 39 24 6 2 0 4 66 9 49
2017 GR-06 29 29 20 20 2 0 0 57 22 43
2017 GR-07 28 39 19 11 3 0 0 67 14 141
2017 GR-08 20 42 24 13 0 2 0 63 13 47
2017 GR-09 24 41 21 11 3 0 0 65 14 66
2017 GR-10 27 40 24 10 0 0 0 67 10 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 25 33 28 11 3 0 1 59 14 473
2017 GR-03 46 34 13 0 0 0 7 86 0 15
2017 GR-04 30 24 34 11 0 1 0 55 11 74
2017 GR-05 26 35 27 10 2 0 0 61 12 49
2017 GR-06 29 31 25 9 5 0 2 61 14 43
2017 GR-07 23 38 25 9 4 0 1 62 13 141
2017 GR-08 21 30 32 15 0 0 2 52 16 47
2017 GR-09 21 38 27 12 2 0 0 59 14 66
2017 GR-10 17 27 36 13 6 0 0 44 20 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 33 35 19 9 3 0 1 69 12 472
2017 GR-03 53 14 27 0 0 0 7 72 0 15
2017 GR-04 28 36 26 7 1 0 1 66 8 74
2017 GR-05 35 37 24 4 0 0 0 71 4 49
2017 GR-06 46 18 13 18 2 0 2 65 21 43
2017 GR-07 33 41 12 10 3 0 1 75 13 141
2017 GR-08 24 37 27 13 0 0 0 60 13 46
2017 GR-09 32 36 20 9 3 0 0 68 12 66
2017 GR-10 24 37 20 13 6 0 0 61 19 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 33 34 19 11 2 0 1 68 13 470
2017 GR-03 53 14 27 0 0 0 7 72 0 15
2017 GR-04 31 33 23 8 4 0 0 64 12 73
2017 GR-05 26 43 21 8 2 0 0 69 10 49
2017 GR-06 29 33 15 18 2 0 2 63 21 43
2017 GR-07 33 38 19 9 1 0 0 71 10 141
2017 GR-08 31 36 16 15 0 0 2 68 16 45
2017 GR-09 42 27 17 9 5 0 0 69 14 66
2017 GR-10 23 37 17 20 3 0 0 60 23 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 62 24 9 3 1 0 2 88 3 473
2017 GR-03 53 27 13 0 0 0 7 86 0 15
2017 GR-04 67 19 7 1 0 0 5 91 1 74
2017 GR-05 71 16 8 2 0 0 2 89 2 49
2017 GR-06 57 27 7 7 0 0 2 86 7 43
2017 GR-07 57 30 9 3 1 0 0 87 4 141
2017 GR-08 49 30 13 6 2 0 0 79 8 47
2017 GR-09 70 18 8 0 2 0 3 91 2 66
2017 GR-10 77 17 6 0 0 0 0 94 0 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 71 14 8 3 1 0 2 87 4 470
2017 GR-03 73 27 0 0 0 0 0 100 0 15
2017 GR-04 72 13 8 0 1 0 5 90 1 73
2017 GR-05 65 10 19 4 0 0 2 77 4 49
2017 GR-06 62 22 9 5 2 0 0 84 7 43
2017 GR-07 78 11 6 1 1 1 1 91 2 141
2017 GR-08 66 15 4 8 2 0 4 84 11 47
2017 GR-09 69 17 8 5 0 0 2 87 5 65
2017 GR-10 65 21 7 3 0 3 0 89 3 28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 55 28 11 3 1 0 2 85 5 472
2017 GR-03 53 27 13 0 0 0 7 86 0 15
2017 GR-04 55 19 18 1 3 0 4 77 4 74
2017 GR-05 47 33 12 6 0 0 2 81 6 49
2017 GR-06 65 18 5 9 2 0 2 84 11 43
2017 GR-07 62 29 7 1 1 0 0 91 2 141
2017 GR-08 48 30 15 2 2 0 2 80 4 46
2017 GR-09 56 32 6 5 0 0 2 89 5 66
2017 GR-10 43 34 20 3 0 0 0 77 3 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 66 19 8 3 2 0 2 86 5 472
2017 GR-03 66 27 7 0 0 0 0 93 0 15
2017 GR-04 63 21 5 3 3 1 4 88 6 73
2017 GR-05 59 33 6 0 2 0 0 92 2 49
2017 GR-06 67 16 9 2 4 0 2 84 7 43
2017 GR-07 72 15 6 4 2 0 1 88 6 141
2017 GR-08 64 19 9 4 0 0 4 87 4 47
2017 GR-09 67 23 6 2 3 0 0 89 5 66
2017 GR-10 57 10 23 10 0 0 0 67 10 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 56 11 4 3 0 0 25 90 4 472
2017 GR-03 59 20 0 0 0 0 20 100 0 15
2017 GR-04 47 6 4 0 0 1 42 93 0 73
2017 GR-05 49 8 6 0 0 0 37 90 0 49
2017 GR-06 55 9 4 7 0 0 25 85 9 43
2017 GR-07 61 8 3 2 0 0 25 93 3 141
2017 GR-08 62 9 2 2 0 0 26 94 3 47
2017 GR-09 62 23 9 2 0 0 5 89 2 66
2017 GR-10 43 27 7 13 0 0 10 78 15 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 64 22 6 2 1 0 5 91 2 471
2017 GR-03 80 14 0 0 0 0 7 100 0 15
2017 GR-04 67 18 7 1 0 0 7 91 1 73
2017 GR-05 63 23 4 2 0 0 8 93 2 49
2017 GR-06 71 16 2 2 0 0 9 95 2 43
2017 GR-07 64 26 5 1 1 0 3 93 2 140
2017 GR-08 49 19 15 4 2 0 10 76 7 47
2017 GR-09 62 26 9 2 0 0 2 89 2 66
2017 GR-10 70 20 3 3 0 3 0 93 3 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 62 19 8 3 4 0 3 84 7 472
2017 GR-03 53 34 0 7 7 0 0 87 13 15
2017 GR-04 53 23 18 1 1 0 3 79 3 73
2017 GR-05 51 27 2 4 6 2 8 86 11 49
2017 GR-06 46 23 11 7 11 0 2 70 18 43
2017 GR-07 64 16 8 5 4 0 2 82 9 141
2017 GR-08 57 19 17 0 2 0 4 80 2 47
2017 GR-09 86 8 2 2 0 0 3 97 2 66
2017 GR-10 74 26 0 0 0 0 0 100 0 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 50 29 13 4 2 0 1 80 6 470
2017 GR-03 71 14 14 0 0 0 0 86 0 14
2017 GR-04 39 33 17 4 6 0 1 73 10 72
2017 GR-05 51 35 10 4 0 0 0 86 4 49
2017 GR-06 33 29 25 9 2 0 2 63 11 43
2017 GR-07 54 31 9 4 1 0 1 86 5 141
2017 GR-08 45 41 9 0 4 2 0 87 4 47
2017 GR-09 56 18 18 3 2 0 3 77 5 66
2017 GR-10 67 13 13 3 0 0 3 83 3 29

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 13 31 40 14 3 0 0 44 17 472
2017 GR-03 27 33 40 0 0 0 0 60 0 15
2017 GR-04 16 30 41 12 1 0 0 46 13 74
2017 GR-05 18 30 43 8 0 0 0 49 8 49
2017 GR-06 9 33 36 23 0 0 0 42 23 43
2017 GR-07 14 35 39 10 2 0 0 49 12 141
2017 GR-08 13 26 35 17 9 0 0 39 26 46
2017 GR-09 6 27 46 18 3 0 0 33 21 66
2017 GR-10 13 23 31 26 6 0 0 37 33 29

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 5 15 42 25 12 0 0 37 21 472
2017 GR-03 0 0 33 47 20 0 0 67 0 15
2017 GR-04 7 13 46 22 12 0 0 34 20 74
2017 GR-05 2 18 37 26 16 0 0 43 20 49
2017 GR-06 7 22 38 16 18 0 0 33 29 43
2017 GR-07 4 10 47 25 14 0 0 39 14 141
2017 GR-08 6 23 33 27 10 0 0 38 29 47
2017 GR-09 6 17 42 31 5 0 0 35 23 65
2017 GR-10 7 20 44 23 6 0 0 30 26 29
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 54 25 11 4 2 3 1 56 44 473
2017 GR-03 60 34 0 7 0 0 0 60 40 15
2017 GR-04 62 19 6 3 4 4 3 66 34 74
2017 GR-05 67 25 6 2 0 0 0 67 33 49
2017 GR-06 51 33 7 4 0 4 0 54 46 43
2017 GR-07 50 28 11 6 1 3 1 53 47 141
2017 GR-08 49 23 15 4 4 4 0 51 49 47
2017 GR-09 47 23 20 5 2 5 0 49 51 66
2017 GR-10 46 27 20 3 4 0 0 46 54 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 GR 25 195
2017 GR-04 36 22
2017 GR-05 12 16
2017 GR-06 20 18
2017 GR-07 21 63
2017 GR-08 22 22
2017 GR-09 23 31
2017 GR-10 56 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GR 20 195
2017 GR-04 37 22
2017 GR-05 25 16
2017 GR-06 16 18
2017 GR-07 14 63
2017 GR-08 14 22
2017 GR-09 25 31
2017 GR-10 26 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GR 24 195
2017 GR-04 32 22
2017 GR-05 32 16
2017 GR-06 10 18
2017 GR-07 33 63
2017 GR-08 18 22
2017 GR-09 13 31
2017 GR-10 12 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 GR 39 195
2017 GR-04 36 22
2017 GR-05 31 16
2017 GR-06 20 18
2017 GR-07 43 63
2017 GR-08 22 22
2017 GR-09 58 31
2017 GR-10 57 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 GR 8 195
2017 GR-04 9 22
2017 GR-05 0 16
2017 GR-06 15 18
2017 GR-07 3 63
2017 GR-08 23 22
2017 GR-09 3 31
2017 GR-10 12 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 GR 39 195
2017 GR-04 32 22
2017 GR-05 44 16
2017 GR-06 51 18
2017 GR-07 38 63
2017 GR-08 50 22
2017 GR-09 32 31
2017 GR-10 25 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 GR 8 72 9 5 3 4 195
2017 GR-04 13 61 0 13 4 9 23
2017 GR-05 7 73 13 0 7 0 15
2017 GR-06 10 68 0 12 5 5 17
2017 GR-07 6 77 12 2 2 2 64
2017 GR-08 4 68 14 0 0 13 22
2017 GR-09 3 81 10 3 3 0 31
2017 GR-10 13 68 6 12 0 0 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 28 30 9 16 9 2 6 63 27 198
2017 GR-04 30 9 4 22 17 4 14 47 47 23
2017 GR-05 12 25 25 19 6 0 12 43 28 16
2017 GR-06 26 30 10 15 20 0 0 55 35 18
2017 GR-07 30 36 9 19 2 2 3 69 21 64
2017 GR-08 27 32 9 14 18 0 0 59 32 22
2017 GR-09 34 25 12 9 12 0 6 63 23 32
2017 GR-10 31 50 0 6 0 0 14 93 7 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GR 12 11 10 10 9 4 44 44 37 197
2017 GR-04 13 4 4 26 13 0 39 29 64 23
2017 GR-05 6 12 25 19 6 0 31 27 36 16
2017 GR-06 20 5 19 5 16 10 25 38 32 18
2017 GR-07 6 13 11 8 6 5 51 43 32 64
2017 GR-08 23 9 5 5 14 0 43 57 34 21
2017 GR-09 9 13 6 3 9 6 53 54 31 32
2017 GR-10 12 19 6 13 0 0 50 62 25 15
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