2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 44 10 9 4 0 0 77 13 2064
2017 CO-01 34 42 10 11 3 0 0 76 14 335
2017 CO-02 31 46 10 9 4 0 0 77 13 1146
2017 CO-03 38 41 10 7 4 0 0 79 11 487
2017 CO-04 43 35 11 4 4 0 2 80 9 46
2014 CO 26 45 12 10 7 0 0 71 17 2321
2014 CO-01 23 42 13 13 9 0 0 65 22 379
2014 CO-02 24 45 13 10 9 0 0 69 18 1285
2014 CO-03 32 46 11 8 4 0 0 78 11 539
2014 CO-04 35 46 7 5 7 0 0 81 12 56
2011 CO 31 44 12 9 5 0 0 75 13 2621
2011 CO-01 28 46 12 9 5 0 0 74 14 398
2011 CO-02 31 43 13 9 5 0 0 74 14 1425
2011 CO-03 33 44 9 9 4 0 0 78 13 679
2011 CO-04 38 39 10 8 4 0 1 78 12 76
2008 CO 32 44 10 9 5 0 0 76 13 2304
2008 CO-01 26 45 12 10 7 0 0 72 17 354
2008 CO-02 32 45 10 10 4 0 0 76 14 1229
2008 CO-03 35 43 10 7 5 0 0 78 12 597
2008 CO-04 42 40 9 4 3 1 0 83 7 69

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 28 39 13 12 8 0 0 67 20 2068
2017 CO-01 32 37 14 10 7 0 0 69 17 336
2017 CO-02 26 41 13 12 8 0 0 67 20 1148
2017 CO-03 30 37 11 13 9 0 0 67 21 488
2017 CO-04 30 43 7 11 7 0 2 75 18 46

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 48 37 9 4 2 0 0 85 6 2062
2017 CO-01 50 35 9 5 1 0 0 85 5 335
2017 CO-02 46 38 10 4 2 0 0 84 6 1148
2017 CO-03 50 37 6 4 3 0 0 87 6 483
2017 CO-04 54 35 7 2 0 0 2 91 2 46
2014 CO 53 32 10 3 2 0 0 85 5 2321
2014 CO-01 51 32 12 3 2 0 0 83 5 379
2014 CO-02 50 33 11 3 2 0 0 83 6 1284
2014 CO-03 58 30 8 3 1 0 0 88 4 539
2014 CO-04 68 22 6 2 2 0 0 91 3 56
2011 CO 52 35 9 3 1 0 0 87 4 2621
2011 CO-01 52 32 12 3 2 0 0 84 5 399
2011 CO-02 49 37 9 3 1 0 0 87 4 1424
2011 CO-03 57 34 6 3 1 0 0 91 3 678
2011 CO-04 58 26 11 4 1 0 0 84 5 77

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 39 41 11 6 3 0 0 79 10 2058
2017 CO-01 44 36 10 8 2 0 0 80 10 334
2017 CO-02 37 41 12 6 3 0 0 78 10 1147
2017 CO-03 39 43 8 6 4 0 0 82 9 481
2017 CO-04 43 30 13 7 4 0 2 75 11 46
2014 CO 34 41 13 8 4 0 0 75 12 2323
2014 CO-01 35 38 13 9 5 0 0 73 14 379
2014 CO-02 31 42 14 7 5 0 0 74 12 1286
2014 CO-03 38 41 11 8 2 0 0 79 10 539
2014 CO-04 45 33 18 3 2 0 0 77 5 56
2011 CO 38 44 10 6 2 0 0 82 8 2623
2011 CO-01 39 42 11 5 3 0 0 81 8 397
2011 CO-02 37 45 9 6 3 0 0 82 8 1426
2011 CO-03 40 43 10 6 1 0 0 83 7 681
2011 CO-04 41 36 13 6 3 0 1 78 9 76
2008 CO 39 43 8 7 3 0 0 82 9 2310
2008 CO-01 36 43 9 8 4 0 0 79 12 355
2008 CO-02 39 44 8 7 2 0 0 83 9 1232
2008 CO-03 39 43 9 6 3 0 0 82 9 598
2008 CO-04 45 41 7 6 2 0 0 85 7 70

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 34 34 17 9 7 0 0 67 16 2057
2017 CO-01 42 28 17 6 6 0 0 70 12 335
2017 CO-02 31 35 17 10 7 0 0 66 17 1140
2017 CO-03 34 36 15 8 7 0 0 70 15 486
2017 CO-04 43 24 18 8 5 0 2 69 13 46
2014 CO 24 38 17 12 8 0 0 62 21 2323
2014 CO-01 25 37 15 13 10 0 0 62 23 379
2014 CO-02 23 37 17 13 9 0 0 60 22 1286
2014 CO-03 26 40 19 10 6 0 0 65 16 539
2014 CO-04 26 46 18 4 7 0 0 72 10 56
2011 CO 26 36 19 12 7 1 0 62 18 2620
2011 CO-01 36 33 15 8 7 1 0 70 15 398
2011 CO-02 23 36 21 13 6 1 0 60 19 1421
2011 CO-03 24 37 19 11 7 0 0 62 19 681
2011 CO-04 35 36 14 8 5 2 0 72 13 77

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 32 37 15 10 6 0 0 69 16 2062
2017 CO-01 42 29 16 9 5 0 0 71 13 335
2017 CO-02 30 40 15 10 6 0 0 69 16 1148
2017 CO-03 32 37 14 11 6 0 0 70 17 483
2017 CO-04 41 33 11 9 5 0 2 75 13 46
2014 CO 24 39 17 12 8 0 0 63 20 2322
2014 CO-01 25 37 16 12 9 0 0 62 21 379
2014 CO-02 22 40 16 13 9 0 0 62 22 1285
2014 CO-03 27 39 18 11 5 0 0 66 16 539
2014 CO-04 25 42 19 9 5 0 0 67 14 56
2011 CO 26 39 16 12 6 0 0 65 19 2621
2011 CO-01 34 39 13 10 4 0 0 73 14 399
2011 CO-02 23 39 18 13 6 0 0 63 19 1422
2011 CO-03 24 40 15 13 7 0 0 65 20 681
2011 CO-04 31 38 17 8 5 1 0 70 13 76
2008 CO 26 39 15 13 7 0 0 65 20 2311
2008 CO-01 30 37 14 14 6 0 0 67 19 354
2008 CO-02 24 41 15 13 6 0 0 65 20 1236
2008 CO-03 28 37 16 14 6 0 0 64 20 597
2008 CO-04 33 39 7 10 10 0 0 73 20 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 31 27 18 12 9 4 0 60 22 2062
2017 CO-01 36 23 19 10 10 3 0 60 21 335
2017 CO-02 28 28 18 13 9 4 0 59 22 1146
2017 CO-03 31 29 18 10 9 2 1 62 19 485
2017 CO-04 48 10 18 8 12 2 2 60 21 46
2014 CO 27 25 20 13 11 4 1 55 25 2321
2014 CO-01 26 23 23 13 11 4 0 52 25 377
2014 CO-02 26 25 19 13 12 4 1 53 26 1286
2014 CO-03 29 25 19 13 9 4 1 57 23 539
2014 CO-04 31 26 29 7 7 0 0 57 14 56
2011 CO 28 27 18 12 9 5 1 58 23 2623
2011 CO-01 36 25 15 11 9 5 1 64 21 399
2011 CO-02 26 27 20 12 9 5 1 56 23 1424
2011 CO-03 26 29 17 13 9 5 1 59 23 680
2011 CO-04 37 23 16 12 6 6 0 64 19 77
2008 CO 24 29 18 15 9 4 1 56 25 2312
2008 CO-01 25 28 16 16 11 4 0 56 27 355
2008 CO-02 22 30 17 16 9 5 0 56 26 1236
2008 CO-03 25 29 19 15 8 3 1 57 24 597
2008 CO-04 34 24 20 7 13 0 1 59 20 70
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 46 31 10 6 5 2 0 79 11 2067
2017 CO-01 51 28 11 5 4 1 0 80 10 335
2017 CO-02 47 30 10 7 4 2 0 79 11 1149
2017 CO-03 43 36 10 5 5 1 0 80 10 487
2017 CO-04 46 34 9 2 7 0 2 82 9 46
2014 CO 41 32 12 6 5 1 0 75 12 2323
2014 CO-01 41 31 12 9 4 2 1 74 13 379
2014 CO-02 42 32 12 6 6 2 0 75 12 1286
2014 CO-03 42 33 13 6 5 1 1 76 11 539
2014 CO-04 46 23 9 3 16 2 0 71 20 56
2011 CO 43 32 11 7 5 2 0 77 12 2615
2011 CO-01 47 33 7 6 4 2 0 82 10 396
2011 CO-02 41 32 13 7 5 2 0 75 12 1421
2011 CO-03 45 30 10 7 5 3 0 77 12 680
2011 CO-04 47 30 9 9 4 0 1 78 13 76
2008 CO 36 33 12 9 7 2 0 71 17 2310
2008 CO-01 44 27 10 11 6 2 0 72 17 355
2008 CO-02 34 35 13 7 8 2 0 71 16 1234
2008 CO-03 34 34 12 11 6 2 0 70 18 595
2008 CO-04 31 32 11 10 8 6 2 68 20 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 34 9 9 5 1 0 77 14 2068
2017 CO-01 47 28 8 10 5 1 0 77 16 336
2017 CO-02 41 35 9 9 5 1 0 77 14 1149
2017 CO-03 42 36 8 9 4 0 0 78 13 487
2017 CO-04 41 37 9 4 7 0 2 80 11 46
2014 CO 38 35 11 10 6 0 0 73 16 2323
2014 CO-01 35 34 11 13 5 1 1 70 19 379
2014 CO-02 38 35 11 10 6 0 0 73 16 1286
2014 CO-03 40 35 9 10 6 0 0 75 16 539
2014 CO-04 45 27 9 11 9 0 0 72 19 56
2011 CO 38 37 9 10 6 1 0 75 16 2617
2011 CO-01 41 36 8 10 3 1 0 78 14 396
2011 CO-02 36 37 10 10 6 1 0 73 17 1421
2011 CO-03 38 38 8 9 6 0 0 77 15 680
2011 CO-04 38 39 4 15 5 0 0 76 20 77
2008 CO 34 34 12 11 8 1 0 68 20 2308
2008 CO-01 38 33 10 11 7 1 0 72 18 355
2008 CO-02 32 36 12 11 8 1 0 68 20 1233
2008 CO-03 35 33 11 11 9 1 0 69 20 594
2008 CO-04 29 32 15 11 11 0 1 62 23 70

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 50 26 10 7 6 1 0 76 14 2061
2017 CO-01 51 26 9 7 5 1 0 78 12 334
2017 CO-02 51 25 10 8 6 1 0 76 14 1146
2017 CO-03 48 29 10 8 6 0 0 77 14 487
2017 CO-04 41 37 7 4 9 0 2 79 14 45
2014 CO 43 32 10 8 6 0 0 76 14 2323
2014 CO-01 40 35 10 9 6 0 1 76 14 379
2014 CO-02 44 31 11 8 6 0 0 75 14 1286
2014 CO-03 44 33 9 8 6 0 0 77 14 539
2014 CO-04 49 25 12 5 9 0 0 74 14 56

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 26 34 15 10 8 6 0 64 20 2064
2017 CO-01 32 34 14 7 5 7 0 71 14 335
2017 CO-02 22 35 16 10 9 8 0 62 21 1146
2017 CO-03 27 37 13 11 9 3 0 66 20 487
2017 CO-04 28 27 14 13 9 7 2 61 24 46
2014 CO 20 35 17 11 9 7 0 60 22 2323
2014 CO-01 19 33 16 11 13 8 0 56 26 379
2014 CO-02 19 34 18 12 9 8 0 58 22 1286
2014 CO-03 25 39 13 10 8 5 0 68 18 539
2014 CO-04 34 30 16 9 9 3 0 66 18 56
2011 CO 23 33 18 11 8 6 0 60 21 2622
2011 CO-01 32 29 16 8 8 7 0 66 17 398
2011 CO-02 20 34 18 12 9 7 0 58 22 1425
2011 CO-03 25 31 20 11 8 5 0 59 20 680
2011 CO-04 28 35 15 11 9 2 0 64 20 77

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 22 35 18 14 11 1 0 57 25 2063
2017 CO-01 31 33 16 10 7 3 0 65 18 336
2017 CO-02 18 36 19 15 10 1 0 55 26 1145
2017 CO-03 23 35 17 12 12 1 0 59 25 486
2017 CO-04 31 30 14 11 11 0 2 63 23 46
2014 CO 17 34 20 16 12 2 0 51 28 2322
2014 CO-01 17 32 18 16 14 2 1 51 31 379
2014 CO-02 15 33 21 17 13 2 0 49 30 1286
2014 CO-03 21 38 18 13 9 1 0 59 22 538
2014 CO-04 19 43 23 7 9 0 0 61 16 56
2011 CO 17 34 20 15 13 2 0 51 28 2622
2011 CO-01 23 38 16 10 9 3 0 64 20 399
2011 CO-02 15 32 22 16 14 2 0 48 30 1425
2011 CO-03 17 34 18 17 13 1 0 51 31 679
2011 CO-04 24 34 19 10 12 0 1 59 22 77
2008 CO 18 32 18 16 14 2 0 51 30 2310
2008 CO-01 25 33 16 12 11 3 0 60 24 352
2008 CO-02 16 32 19 17 14 2 0 49 32 1236
2008 CO-03 19 33 17 16 14 1 0 52 31 597
2008 CO-04 12 42 17 16 10 3 0 56 27 70

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 14 29 21 19 12 4 0 45 33 2062
2017 CO-01 19 33 17 15 9 7 0 56 25 336
2017 CO-02 12 28 22 21 12 4 0 42 35 1145
2017 CO-03 14 31 22 20 12 1 0 45 32 486
2017 CO-04 21 38 23 7 9 0 2 60 16 46
2014 CO 11 28 22 21 15 3 0 40 37 2321
2014 CO-01 13 25 21 21 15 4 1 40 38 378
2014 CO-02 9 26 22 22 16 4 0 37 39 1285
2014 CO-03 13 35 20 19 12 1 0 49 31 539
2014 CO-04 10 39 32 10 9 0 0 49 19 56
2011 CO 8 32 21 22 13 3 0 42 36 2623
2011 CO-01 14 35 17 19 9 5 0 52 30 399
2011 CO-02 7 31 23 22 13 3 0 39 37 1425
2011 CO-03 7 33 20 24 13 2 0 41 39 679
2011 CO-04 12 40 21 12 13 2 0 53 26 77
2008 CO 8 33 19 23 13 4 0 42 38 2313
2008 CO-01 11 34 19 17 11 8 0 49 30 355
2008 CO-02 7 31 19 25 14 4 0 39 41 1236
2008 CO-03 8 35 20 23 13 1 0 44 36 597
2008 CO-04 5 38 24 22 10 1 0 43 32 70

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 18 27 18 16 16 5 0 48 34 2066
2017 CO-01 24 28 16 13 12 7 0 56 27 336
2017 CO-02 15 27 19 17 17 5 0 44 36 1147
2017 CO-03 19 29 16 16 16 3 0 50 33 487
2017 CO-04 35 20 16 11 16 0 2 57 27 46
2014 CO 14 28 19 16 18 5 0 44 36 2323
2014 CO-01 14 23 18 16 22 6 0 40 41 379
2014 CO-02 12 27 19 17 18 6 0 42 37 1286
2014 CO-03 17 34 18 14 14 2 0 52 29 539
2014 CO-04 17 33 31 7 12 0 0 50 19 56
2011 CO 13 29 20 17 15 6 0 44 35 2622
2011 CO-01 17 30 17 16 12 8 0 51 31 398
2011 CO-02 11 29 21 18 17 6 0 42 36 1424
2011 CO-03 13 28 19 18 16 5 0 44 36 680
2011 CO-04 23 31 24 10 10 1 0 55 21 77
2008 CO 11 30 18 18 15 7 0 45 36 2314
2008 CO-01 14 28 20 17 12 9 0 46 32 354
2008 CO-02 10 31 16 19 15 8 0 45 37 1236
2008 CO-03 12 31 21 17 16 3 0 45 34 598
2008 CO-04 16 38 17 16 10 3 0 56 27 70

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 14 33 18 20 13 3 0 48 33 2064
2017 CO-01 17 36 16 15 13 4 0 55 28 336
2017 CO-02 12 31 19 22 14 3 0 44 36 1146
2017 CO-03 15 36 17 19 11 2 0 52 31 486
2017 CO-04 32 26 23 13 5 0 2 59 18 46
2014 CO 11 32 19 20 15 2 0 44 36 2322
2014 CO-01 14 25 18 20 20 3 0 40 42 379
2014 CO-02 10 32 19 21 15 3 0 42 38 1286
2014 CO-03 13 38 20 17 11 1 0 52 28 538
2014 CO-04 11 43 20 16 10 0 0 54 27 56
2011 CO 10 33 19 23 13 2 0 44 37 2620
2011 CO-01 14 29 21 22 12 3 0 44 35 396
2011 CO-02 8 34 19 23 14 2 0 43 37 1426
2011 CO-03 11 33 17 24 14 1 0 44 39 678
2011 CO-04 14 35 20 16 13 1 0 50 30 77
2008 CO 12 35 17 20 13 1 0 48 34 2310
2008 CO-01 17 34 16 17 14 2 0 52 32 353
2008 CO-02 11 34 18 22 14 1 0 46 36 1236
2008 CO-03 11 39 17 21 11 1 0 50 32 596
2008 CO-04 10 43 15 17 12 1 1 55 30 70
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 38 15 13 9 0 0 63 22 2065
2017 CO-01 33 34 11 14 7 1 0 67 22 335
2017 CO-02 23 38 16 13 9 0 0 62 22 1147
2017 CO-03 24 40 13 12 10 0 0 65 22 488
2017 CO-04 30 41 14 7 7 0 2 71 14 45
2014 CO 19 36 19 15 12 0 0 54 27 2317
2014 CO-01 19 35 17 15 13 0 0 54 28 379
2014 CO-02 18 34 20 16 12 0 0 52 28 1282
2014 CO-03 21 39 19 12 9 0 0 60 21 537
2014 CO-04 32 28 16 7 17 0 0 60 24 56
2011 CO 20 42 16 13 8 0 0 62 22 2621
2011 CO-01 24 44 16 9 6 1 0 69 15 398
2011 CO-02 19 40 16 15 9 0 0 60 24 1426
2011 CO-03 20 43 15 12 9 0 0 64 21 677
2011 CO-04 21 42 20 9 7 0 0 64 16 77

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 26 44 11 12 6 0 0 71 18 2067
2017 CO-01 30 42 10 11 6 0 0 73 17 336
2017 CO-02 26 44 11 13 6 0 0 70 19 1148
2017 CO-03 24 47 10 10 8 0 0 71 18 487
2017 CO-04 34 45 9 6 4 0 2 80 11 46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 21 18 16 13 17 3 40 38 2065
2017 CO-01 12 14 16 16 13 25 3 37 41 335
2017 CO-02 8 19 19 16 14 20 3 36 39 1146
2017 CO-03 14 31 16 17 12 7 3 50 33 488
2017 CO-04 21 31 11 14 11 10 2 59 29 46
2014 CO 8 20 19 20 16 14 2 35 43 2323
2014 CO-01 5 15 20 18 22 17 2 25 50 379
2014 CO-02 8 18 18 20 17 16 3 32 45 1286
2014 CO-03 12 28 17 23 12 7 2 43 38 539
2014 CO-04 11 34 22 16 11 6 0 48 28 56

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 38 37 10 8 6 0 0 75 14 2069
2017 CO-01 40 34 10 10 5 0 0 75 14 336
2017 CO-02 39 36 10 8 6 0 0 76 14 1149
2017 CO-03 34 40 11 8 7 0 0 74 15 488
2017 CO-04 36 42 9 5 7 0 2 79 12 46
2014 CO 35 36 12 10 7 0 0 71 17 2323
2014 CO-01 35 33 14 12 6 0 0 68 18 379
2014 CO-02 35 36 11 10 7 0 0 72 16 1286
2014 CO-03 33 39 11 10 7 0 0 72 17 539
2014 CO-04 42 30 11 3 14 0 0 72 17 56
2011 CO 34 38 12 9 6 0 0 72 15 2621
2011 CO-01 41 39 9 8 3 1 0 80 11 397
2011 CO-02 33 38 12 10 6 0 0 71 16 1423
2011 CO-03 33 37 14 9 6 1 0 71 15 681
2011 CO-04 35 35 14 9 8 0 0 70 16 77
2008 CO 26 39 13 12 9 0 0 66 21 2310
2008 CO-01 32 41 9 12 6 0 0 73 17 354
2008 CO-02 26 40 13 11 10 0 0 66 21 1235
2008 CO-03 25 37 14 14 9 0 0 63 23 595
2008 CO-04 16 40 16 11 14 0 3 58 26 70

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 36 13 11 7 3 7 66 20 522
2017 CO-02 24 36 16 7 7 5 7 67 15 89
2017 CO-03 22 37 12 12 7 3 7 65 22 383
2017 CO-04 26 41 19 0 9 3 3 70 9 34
2014 CO 23 31 16 12 6 4 7 61 21 545
2014 CO-02 17 29 18 10 5 10 11 59 18 81
2014 CO-03 22 32 16 12 7 3 8 61 21 405
2014 CO-04 32 25 14 19 8 3 0 58 28 36

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 32 39 10 10 6 2 0 73 16 2064
2017 CO-01 34 33 9 12 8 3 0 70 20 336
2017 CO-02 31 40 12 9 5 2 0 73 15 1144
2017 CO-03 34 41 9 9 5 1 1 76 14 488
2017 CO-04 35 40 7 7 7 3 2 79 14 46
2014 CO 26 42 11 13 6 1 1 69 20 2321
2014 CO-01 19 42 11 18 9 1 0 62 27 379
2014 CO-02 27 40 11 13 7 2 1 69 20 1284
2014 CO-03 29 45 9 11 4 1 1 75 16 539
2014 CO-04 40 37 11 12 0 0 0 77 12 56
2011 CO 31 38 11 13 5 1 1 70 18 2623
2011 CO-01 31 34 15 11 6 2 1 67 17 398
2011 CO-02 30 39 11 13 5 1 0 70 18 1425
2011 CO-03 33 38 10 13 4 0 1 72 18 680
2011 CO-04 42 38 9 3 5 1 2 83 8 77
2008 CO 30 39 11 12 5 2 1 71 18 2309
2008 CO-01 33 35 11 12 4 4 1 72 17 352
2008 CO-02 29 39 12 12 6 2 1 69 19 1235
2008 CO-03 31 43 9 11 3 1 1 75 15 597
2008 CO-04 42 39 3 10 4 1 0 83 14 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 26 31 13 12 9 8 1 63 23 2066
2017 CO-01 23 27 13 12 10 14 1 59 26 336
2017 CO-02 24 31 14 12 9 9 1 61 24 1147
2017 CO-03 33 35 11 9 7 4 1 71 18 488
2017 CO-04 42 18 16 13 7 3 2 63 21 46
2014 CO 22 30 15 14 11 7 1 57 27 2322
2014 CO-01 16 27 15 18 15 8 1 47 36 379
2014 CO-02 20 29 16 14 12 8 1 54 28 1285
2014 CO-03 34 34 11 10 7 3 1 71 18 539
2014 CO-04 37 25 20 5 7 6 0 66 13 56
2011 CO 30 28 14 13 9 6 1 62 24 2622
2011 CO-01 24 28 13 15 10 9 2 58 27 397
2011 CO-02 26 28 15 14 11 6 1 58 26 1426
2011 CO-03 39 28 12 9 7 4 1 70 17 680
2011 CO-04 51 25 11 7 5 0 2 77 12 77
2008 CO 28 28 14 12 10 8 1 61 24 2311
2008 CO-01 26 21 14 13 11 13 2 54 29 355
2008 CO-02 25 28 15 13 10 9 1 58 25 1234
2008 CO-03 34 33 12 10 6 3 1 70 17 597
2008 CO-04 38 32 11 8 6 4 0 74 14 70

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 26 43 11 13 6 0 0 69 19 2067
2017 CO-01 26 44 10 16 4 0 0 70 20 336
2017 CO-02 25 44 11 13 6 0 0 69 20 1148
2017 CO-03 26 43 13 12 6 0 0 70 18 487
2017 CO-04 28 35 9 15 11 0 2 64 27 46
2014 CO 23 41 12 15 8 0 0 65 23 2319
2014 CO-01 20 42 12 17 9 0 0 62 26 379
2014 CO-02 22 40 12 17 9 0 0 62 26 1284
2014 CO-03 29 45 10 10 5 0 0 74 16 537
2014 CO-04 31 35 16 9 9 0 0 66 18 56
2011 CO 26 43 15 10 5 0 1 70 15 2622
2011 CO-01 27 43 14 10 4 1 1 72 14 398
2011 CO-02 24 42 16 11 5 0 1 67 17 1424
2011 CO-03 28 44 14 9 4 0 1 73 13 680
2011 CO-04 32 46 14 5 2 0 1 78 8 77
2008 CO 24 43 15 11 5 0 1 69 16 2310
2008 CO-01 27 40 17 9 6 1 1 68 15 354
2008 CO-02 23 44 15 13 5 0 1 67 18 1233
2008 CO-03 26 45 14 9 4 0 2 73 13 598
2008 CO-04 27 42 21 4 3 0 3 71 7 70

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 40 9 6 3 0 0 82 8 2067
2017 CO-01 39 42 8 7 4 0 0 81 10 336
2017 CO-02 42 41 9 6 3 0 0 82 8 1149
2017 CO-03 46 37 10 4 3 0 0 84 7 486
2017 CO-04 48 35 5 6 4 0 2 84 11 46
2014 CO 37 42 10 8 3 0 0 79 11 2323
2014 CO-01 33 38 15 9 5 0 0 70 15 379
2014 CO-02 36 42 9 8 3 0 0 79 12 1286
2014 CO-03 41 43 8 6 2 0 0 84 8 539
2014 CO-04 48 34 7 7 3 0 0 82 11 56
2011 CO 42 38 11 6 3 0 0 80 9 2622
2011 CO-01 35 40 13 8 5 0 0 74 13 399
2011 CO-02 42 39 10 6 3 0 0 81 8 1425
2011 CO-03 48 36 9 6 2 0 0 83 8 678
2011 CO-04 41 33 13 9 4 0 0 74 13 77
2008 CO 39 43 9 6 3 0 0 81 9 2309
2008 CO-01 30 44 11 11 4 0 0 74 15 354
2008 CO-02 38 43 10 6 3 0 0 82 9 1234
2008 CO-03 41 43 8 5 3 0 0 84 8 596
2008 CO-04 64 27 6 1 1 0 0 91 3 70

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 47 38 6 5 3 0 0 86 8 2067
2017 CO-01 44 38 10 6 3 0 0 82 9 336
2017 CO-02 47 39 6 5 3 0 0 86 8 1148
2017 CO-03 49 40 6 4 1 0 0 89 6 487
2017 CO-04 61 17 5 11 4 0 2 79 16 46
2014 CO 44 39 8 6 3 0 0 83 9 2320
2014 CO-01 40 40 9 5 5 0 0 81 10 378
2014 CO-02 43 39 8 7 3 0 0 82 10 1284
2014 CO-03 48 40 6 4 2 0 0 88 6 539
2014 CO-04 56 23 8 8 5 0 0 79 12 56
2011 CO 45 41 8 5 2 0 0 85 7 2622
2011 CO-01 31 47 9 9 3 0 0 79 12 398
2011 CO-02 45 41 8 4 2 0 0 86 6 1424
2011 CO-03 51 37 5 5 2 0 0 88 7 680
2011 CO-04 55 31 5 5 2 0 1 87 8 77
2008 CO 43 44 6 5 2 0 0 87 7 2313
2008 CO-01 33 45 11 9 3 0 0 78 12 355
2008 CO-02 43 45 5 4 2 0 0 88 6 1235
2008 CO-03 47 43 4 3 1 0 0 91 4 598
2008 CO-04 57 33 7 2 1 0 0 90 3 70

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 22 36 16 14 10 2 0 59 25 2065
2017 CO-01 29 33 13 14 8 2 0 64 22 335
2017 CO-02 18 38 16 15 11 2 0 57 27 1148
2017 CO-03 23 36 18 13 9 0 0 59 23 486
2017 CO-04 31 37 14 9 4 3 2 71 14 46
2014 CO 17 33 18 17 13 2 0 51 31 2322
2014 CO-01 20 29 20 15 15 1 0 50 30 378
2014 CO-02 15 32 18 19 15 2 0 48 34 1286
2014 CO-03 19 38 16 17 9 2 0 58 26 539
2014 CO-04 19 34 21 12 10 3 0 55 23 56
2011 CO 22 34 17 15 11 1 0 57 26 2620
2011 CO-01 27 32 15 12 11 2 0 61 24 398
2011 CO-02 20 33 19 16 11 1 0 53 28 1423
2011 CO-03 24 35 15 15 10 0 0 60 25 679
2011 CO-04 27 38 18 8 6 2 0 67 15 77
2008 CO 19 37 16 16 11 1 0 57 27 2311
2008 CO-01 21 37 14 16 11 2 0 59 27 355
2008 CO-02 18 36 17 16 11 1 0 55 28 1233
2008 CO-03 20 38 15 15 9 1 1 60 25 598
2008 CO-04 22 46 14 10 7 0 1 69 17 70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 29 14 18 20 2 1 47 39 2066
2017 CO-01 23 29 11 16 19 2 0 53 35 336
2017 CO-02 13 28 15 19 21 2 2 42 42 1148
2017 CO-03 20 30 13 17 18 1 2 51 36 486
2017 CO-04 26 26 7 19 18 0 4 54 39 46
2014 CO 12 24 16 20 25 2 2 37 46 2323
2014 CO-01 14 24 16 16 27 2 1 39 45 379
2014 CO-02 10 23 15 20 27 2 2 35 49 1286
2014 CO-03 15 26 16 22 18 1 2 42 41 539
2014 CO-04 18 19 16 26 16 0 4 39 44 56
2011 CO 13 27 15 20 22 1 1 41 43 2617
2011 CO-01 16 31 14 18 19 1 1 48 38 398
2011 CO-02 10 28 15 21 24 1 1 39 46 1420
2011 CO-03 16 25 16 19 22 1 2 41 42 680
2011 CO-04 22 24 17 19 14 0 4 47 35 77
2008 CO 16 31 14 18 18 1 1 48 37 2311
2008 CO-01 23 30 11 18 17 1 0 54 35 355
2008 CO-02 14 33 14 19 18 1 1 47 38 1235
2008 CO-03 17 30 16 17 18 0 2 48 36 596
2008 CO-04 17 32 15 16 13 4 3 53 31 70

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 28 42 11 13 6 0 0 70 19 2062
2017 CO-01 30 44 10 11 4 0 0 74 16 335
2017 CO-02 24 43 12 14 7 0 0 67 21 1148
2017 CO-03 35 42 8 10 4 0 0 77 15 483
2017 CO-04 32 45 9 7 4 0 2 79 11 46
2014 CO 20 42 13 16 10 0 0 62 26 2323
2014 CO-01 16 41 15 16 11 0 0 57 28 379
2014 CO-02 18 39 14 17 11 0 0 57 29 1286
2014 CO-03 27 48 8 11 7 0 0 75 17 539
2014 CO-04 45 32 9 5 9 0 0 77 14 56
2011 CO 28 42 12 12 6 0 0 71 18 2619
2011 CO-01 33 37 13 11 6 0 0 70 17 399
2011 CO-02 23 43 13 13 7 0 0 67 20 1422
2011 CO-03 34 44 8 9 4 0 0 78 14 679
2011 CO-04 41 37 8 5 7 0 2 80 12 77

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 31 34 14 12 8 0 0 66 20 2061
2017 CO-01 34 37 13 9 5 1 0 72 15 334
2017 CO-02 29 33 15 13 9 0 0 62 23 1148
2017 CO-03 34 36 13 10 8 0 0 70 18 483
2017 CO-04 29 47 7 9 6 0 2 77 16 46
2014 CO 23 35 15 16 11 0 0 58 27 2321
2014 CO-01 23 33 15 16 12 0 0 56 29 379
2014 CO-02 21 33 17 17 11 0 0 54 28 1284
2014 CO-03 27 39 10 16 8 0 0 66 23 539
2014 CO-04 38 32 7 9 14 0 0 70 22 56

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 30 39 14 11 6 0 0 70 16 2060
2017 CO-01 36 39 14 8 2 1 0 75 11 335
2017 CO-02 29 38 14 11 7 0 0 68 17 1147
2017 CO-03 29 41 12 12 5 0 0 71 17 483
2017 CO-04 31 41 10 9 9 0 2 72 18 46
2014 CO 24 38 16 13 9 0 0 62 22 2323
2014 CO-01 25 36 16 15 7 1 0 62 22 379
2014 CO-02 23 39 16 12 9 0 0 62 22 1286
2014 CO-03 25 39 15 13 8 0 0 64 21 539
2014 CO-04 34 38 12 7 9 0 0 72 15 56
2011 CO 34 42 13 8 4 0 0 76 11 2621
2011 CO-01 40 40 11 6 2 1 0 81 8 397
2011 CO-02 31 42 13 8 4 0 1 74 12 1425
2011 CO-03 34 41 13 8 3 0 0 76 11 679
2011 CO-04 39 39 12 5 4 0 0 79 9 77

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 18 38 21 11 8 3 0 58 20 2062
2017 CO-01 22 36 20 9 7 6 0 62 17 336
2017 CO-02 14 37 23 12 9 4 0 54 22 1146
2017 CO-03 22 43 17 10 6 1 0 66 17 485
2017 CO-04 27 31 25 9 7 0 2 58 17 46

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 44 33 8 8 6 0 0 78 14 2066
2017 CO-01 52 30 9 4 4 1 0 83 8 336
2017 CO-02 43 33 8 10 5 0 0 76 15 1148
2017 CO-03 38 39 7 8 7 0 0 78 15 486
2017 CO-04 50 35 4 5 5 0 2 86 9 46
2014 CO 37 34 12 10 7 0 0 71 17 2322
2014 CO-01 35 38 11 10 6 0 0 74 16 379
2014 CO-02 39 32 12 10 7 0 0 71 17 1285
2014 CO-03 34 36 11 12 7 0 0 70 19 539
2014 CO-04 31 34 18 11 7 0 0 65 18 56
2011 CO 40 37 9 9 4 0 0 78 13 2621
2011 CO-01 48 34 8 6 3 1 0 84 8 398
2011 CO-02 39 37 9 9 4 0 0 77 14 1425
2011 CO-03 39 38 10 9 4 0 1 77 13 680
2011 CO-04 36 36 9 10 9 0 0 72 19 75

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 29 28 11 12 13 2 4 61 27 2067
2017 CO-01 32 25 13 8 11 5 7 64 22 336
2017 CO-02 29 28 11 12 14 3 4 61 28 1149
2017 CO-03 26 31 11 14 14 0 3 59 29 486
2017 CO-04 26 20 13 16 13 3 9 52 33 46
2014 CO 25 26 12 15 16 2 4 54 33 2323
2014 CO-01 28 26 13 10 15 3 5 59 27 379
2014 CO-02 24 27 13 14 16 2 4 54 32 1286
2014 CO-03 23 26 13 18 17 1 2 50 37 539
2014 CO-04 23 21 5 15 25 2 10 49 45 56
2011 CO 24 27 12 16 16 2 4 54 34 2622
2011 CO-01 28 26 11 12 14 3 7 60 28 397
2011 CO-02 24 27 12 16 16 2 4 54 34 1425
2011 CO-03 23 28 11 16 19 1 2 52 37 681
2011 CO-04 21 20 22 18 14 0 5 43 34 76
2008 CO 24 26 9 18 18 2 4 53 38 2313
2008 CO-01 26 23 13 16 14 3 4 53 32 355
2008 CO-02 24 30 8 17 16 2 3 57 35 1235
2008 CO-03 23 22 8 20 23 1 3 47 45 598
2008 CO-04 19 15 10 21 28 0 7 37 52 70

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 40 17 7 3 0 0 73 10 2065
2017 CO-01 44 40 12 3 1 0 1 84 4 336
2017 CO-02 32 42 17 6 2 0 0 74 8 1146
2017 CO-03 25 38 20 11 5 0 0 63 17 488
2017 CO-04 24 33 19 11 9 0 4 59 21 46
2014 CO 31 38 18 9 4 0 1 69 12 2321
2014 CO-01 40 38 15 3 2 0 1 79 5 379
2014 CO-02 32 38 17 9 3 0 1 71 12 1285
2014 CO-03 21 38 23 13 5 0 0 59 18 539
2014 CO-04 28 29 19 12 10 0 2 58 23 56
2011 CO 28 39 20 8 4 0 0 67 12 2620
2011 CO-01 38 41 15 5 1 0 0 79 6 397
2011 CO-02 29 39 20 8 4 0 0 69 11 1424
2011 CO-03 21 39 24 10 6 0 0 60 16 679
2011 CO-04 12 30 30 15 12 0 1 43 27 77
2008 CO 24 37 22 11 6 0 0 61 17 2309
2008 CO-01 34 40 17 5 3 0 0 75 8 353
2008 CO-02 24 38 23 10 5 0 0 63 14 1233
2008 CO-03 16 34 23 17 9 0 0 50 26 598
2008 CO-04 11 30 23 24 12 0 0 41 37 70

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 48 25 8 7 6 4 3 78 14 2063
2017 CO-01 49 24 6 8 5 5 3 79 14 334
2017 CO-02 49 24 7 7 6 4 3 78 14 1148
2017 CO-03 43 29 9 8 5 3 3 77 14 487
2017 CO-04 38 29 11 4 2 7 8 80 8 45
2014 CO 44 23 11 6 7 4 4 74 14 2323
2014 CO-01 43 19 14 4 7 5 8 71 13 379
2014 CO-02 46 24 9 6 7 4 3 76 14 1286
2014 CO-03 43 26 12 7 7 2 2 73 14 539
2014 CO-04 29 24 9 8 12 10 7 64 25 56
2011 CO 42 28 10 8 6 3 2 75 14 2618
2011 CO-01 53 25 8 4 5 3 2 82 9 399
2011 CO-02 40 29 12 8 6 3 3 73 15 1423
2011 CO-03 41 29 10 9 6 3 2 75 15 676
2011 CO-04 38 35 12 10 2 0 4 75 13 77

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CO 28 40 32 2068
2017 CO-01 34 35 31 336
2017 CO-02 24 44 32 1148
2017 CO-03 32 36 33 488
2017 CO-04 29 32 39 46
2014 CO 26 40 34 2322
2014 CO-01 26 41 33 379
2014 CO-02 24 41 34 1286
2014 CO-03 30 37 33 539
2014 CO-04 42 28 30 56
2011 CO 28 41 31 2625
2011 CO-01 29 34 37 399
2011 CO-02 27 44 30 1427
2011 CO-03 30 40 30 679
2011 CO-04 31 36 33 77

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CO 21 28 36 8 1 6 571
2017 CO-01 8 39 33 10 4 6 113
2017 CO-02 23 25 39 7 1 5 274
2017 CO-03 27 26 36 6 0 6 155
2017 CO-04 37 24 39 0 0 0 13
2014 CO 19 28 34 14 9999 6 621
2014 CO-01 9 32 39 9 9999 10 109
2014 CO-02 18 27 34 15 9999 6 317
2014 CO-03 26 28 28 13 9999 5 162
2014 CO-04 25 30 36 9 9999 0 24
2011 CO 21 27 33 10 9999 9 726
2011 CO-01 7 33 36 12 9999 11 116
2011 CO-02 22 27 32 11 9999 8 371
2011 CO-03 26 24 34 7 9999 9 203
2011 CO-04 21 27 32 8 9999 12 25
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 40 42 8 6 3 0 0 82 10 2063
2017 CO-01 43 42 7 7 2 0 0 85 8 336
2017 CO-02 38 42 10 6 4 0 0 80 10 1143
2017 CO-03 42 43 6 5 3 0 0 85 9 488
2017 CO-04 56 26 7 7 2 0 2 83 10 46
2014 CO 36 41 12 6 4 0 0 78 11 2319
2014 CO-01 30 39 17 8 6 1 0 69 14 378
2014 CO-02 35 42 11 7 5 0 0 77 12 1284
2014 CO-03 44 42 9 4 1 0 0 85 6 538
2014 CO-04 49 37 9 5 0 0 0 86 5 56
2011 CO 36 44 10 7 3 0 0 81 10 2617
2011 CO-01 34 47 6 8 4 0 0 81 12 399
2011 CO-02 34 45 11 8 3 0 0 79 10 1421
2011 CO-03 40 43 8 5 3 0 0 84 8 677
2011 CO-04 45 38 11 3 4 0 0 83 6 77
2008 CO 39 41 9 7 4 0 0 81 10 2313
2008 CO-01 38 42 11 6 4 0 0 80 10 355
2008 CO-02 39 42 9 7 3 0 0 81 11 1234
2008 CO-03 42 39 8 6 4 0 0 81 10 598
2008 CO-04 44 41 7 3 3 2 0 87 6 70

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 23 46 15 11 5 1 0 70 16 2065
2017 CO-01 30 48 12 7 2 1 0 79 9 335
2017 CO-02 22 45 15 13 5 1 0 67 18 1148
2017 CO-03 23 46 15 10 5 0 0 70 15 487
2017 CO-04 29 53 12 2 2 0 2 83 4 46
2014 CO 21 43 17 12 6 1 0 65 18 2322
2014 CO-01 25 38 19 11 5 3 0 64 17 379
2014 CO-02 20 43 16 13 7 1 0 63 20 1286
2014 CO-03 20 50 15 9 4 1 0 71 14 539
2014 CO-04 24 42 24 8 2 0 0 66 10 56
2011 CO 21 42 16 13 7 1 0 64 20 2619
2011 CO-01 27 42 16 10 4 1 0 70 14 398
2011 CO-02 20 43 16 13 7 1 0 63 21 1421
2011 CO-03 19 43 16 14 7 1 0 62 21 680
2011 CO-04 22 47 18 11 2 0 0 69 14 77

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 25 37 18 7 1 1 25 37 2065
2017 CO-01 9 16 36 25 10 1 2 37 25 334
2017 CO-02 11 27 37 16 7 1 1 24 38 1147
2017 CO-03 12 28 38 17 5 0 1 22 40 488
2017 CO-04 9 22 40 18 7 0 4 26 32 46
2014 CO 11 28 38 15 5 1 2 21 40 2318
2014 CO-01 10 24 36 18 8 1 3 27 36 378
2014 CO-02 12 28 38 15 5 1 2 20 41 1283
2014 CO-03 10 31 39 14 6 0 0 20 41 538
2014 CO-04 19 25 31 23 0 0 2 23 45 56
2011 CO 11 28 36 17 6 0 1 23 40 2620
2011 CO-01 9 27 34 20 7 1 1 28 38 398
2011 CO-02 11 28 35 17 6 0 2 24 40 1424
2011 CO-03 12 29 39 16 4 0 0 20 41 678
2011 CO-04 15 22 44 11 5 1 2 17 38 77
2008 CO 13 29 37 15 5 0 1 19 43 2306
2008 CO-01 11 23 35 20 9 0 1 30 35 354
2008 CO-02 14 30 37 15 5 0 1 19 44 1232
2008 CO-03 12 33 40 12 3 0 0 14 45 596
2008 CO-04 23 33 33 7 2 0 2 9 57 70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 9 18 29 25 14 2 2 41 28 2058
2017 CO-01 9 12 26 26 19 5 3 49 22 332
2017 CO-02 9 18 29 24 14 2 2 41 28 1143
2017 CO-03 10 19 32 27 10 0 1 38 29 488
2017 CO-04 7 18 29 27 15 0 4 44 26 45
2014 CO 12 22 31 22 9 1 2 33 35 2316
2014 CO-01 14 20 30 21 12 1 2 34 34 377
2014 CO-02 11 23 31 21 9 2 2 32 36 1281
2014 CO-03 11 21 31 26 9 1 1 36 33 539
2014 CO-04 7 19 35 32 5 0 2 38 26 56
2011 CO 12 19 31 23 12 2 2 37 31 2618
2011 CO-01 12 16 26 24 16 3 3 43 30 397
2011 CO-02 12 18 30 25 11 1 2 37 31 1423
2011 CO-03 11 21 34 22 10 1 2 32 32 678
2011 CO-04 13 19 38 17 10 1 2 28 33 77
2008 CO 14 24 28 23 8 1 2 32 39 2307
2008 CO-01 10 24 23 25 14 2 3 40 35 354
2008 CO-02 14 24 28 24 8 1 1 33 39 1234
2008 CO-03 15 26 31 22 5 0 1 28 41 594
2008 CO-04 13 32 31 10 8 1 5 19 47 70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 26 28 13 6 1 1 19 52 2062
2017 CO-01 17 23 28 18 10 1 2 29 42 333
2017 CO-02 27 27 27 12 6 1 1 18 55 1147
2017 CO-03 25 29 31 12 4 0 0 16 54 486
2017 CO-04 39 15 23 12 9 0 2 21 55 46
2014 CO 30 29 24 10 4 1 2 15 60 2314
2014 CO-01 22 29 21 15 7 1 5 24 54 377
2014 CO-02 32 29 24 9 4 1 1 14 62 1280
2014 CO-03 30 28 29 8 4 0 0 12 59 538
2014 CO-04 23 37 26 10 3 0 2 13 61 56
2011 CO 30 27 26 10 5 0 1 16 58 2619
2011 CO-01 25 24 25 14 7 2 2 22 51 398
2011 CO-02 31 27 26 10 5 0 2 15 59 1422
2011 CO-03 29 30 26 10 4 0 1 14 59 679
2011 CO-04 33 22 21 16 7 1 0 23 56 77
2008 CO 25 29 29 11 4 0 1 16 55 2312
2008 CO-01 17 31 27 14 8 1 2 23 50 354
2008 CO-02 26 29 28 12 4 0 0 16 56 1235
2008 CO-03 26 29 31 10 2 0 1 12 56 597
2008 CO-04 32 18 38 8 3 0 2 11 50 70

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 19 37 22 9 1 1 32 30 2056
2017 CO-01 7 9 31 30 21 1 2 52 17 331
2017 CO-02 11 21 39 21 8 1 0 29 32 1146
2017 CO-03 13 24 38 20 5 0 0 25 37 485
2017 CO-04 9 23 40 18 5 0 4 24 34 46
2014 CO 11 22 36 23 7 0 2 31 33 2313
2014 CO-01 6 13 33 32 11 0 5 45 20 376
2014 CO-02 10 23 36 22 7 1 1 29 34 1283
2014 CO-03 14 24 40 18 4 0 0 22 38 535
2014 CO-04 17 19 27 27 5 3 2 34 38 56
2011 CO 13 22 35 21 8 0 1 29 35 2616
2011 CO-01 6 14 32 29 16 1 2 46 21 397
2011 CO-02 14 21 33 23 7 0 1 30 36 1423
2011 CO-03 14 27 39 16 4 0 0 20 41 678
2011 CO-04 22 21 41 12 3 1 0 15 43 75
2008 CO 13 22 38 19 7 0 1 26 36 2310
2008 CO-01 8 19 29 29 14 0 1 43 27 354
2008 CO-02 13 20 40 19 7 0 1 26 34 1234
2008 CO-03 16 28 40 13 3 0 1 16 44 597
2008 CO-04 24 26 35 12 3 0 0 15 50 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 16 24 30 17 8 1 2 26 42 2061
2017 CO-01 10 16 29 22 17 3 4 41 27 333
2017 CO-02 17 25 29 17 7 2 2 25 44 1145
2017 CO-03 18 30 32 15 4 0 1 19 49 487
2017 CO-04 18 25 38 7 8 0 4 15 45 46
2014 CO 22 26 28 14 6 1 2 21 50 2317
2014 CO-01 14 22 31 17 10 1 5 28 38 376
2014 CO-02 22 26 29 14 7 1 2 21 49 1286
2014 CO-03 26 30 29 11 4 0 0 15 56 537
2014 CO-04 35 30 17 16 0 0 2 16 66 55
2011 CO 18 26 30 16 7 1 3 23 45 2618
2011 CO-01 11 21 28 23 12 1 5 37 33 397
2011 CO-02 17 25 31 16 7 1 2 24 44 1423
2011 CO-03 22 30 30 12 4 0 2 16 53 679
2011 CO-04 21 31 34 6 5 1 2 12 53 76
2008 CO 17 27 29 18 7 1 2 26 45 2304
2008 CO-01 12 22 24 25 13 1 3 40 35 352
2008 CO-02 14 27 30 18 7 1 2 26 43 1233
2008 CO-03 22 30 30 13 4 0 1 17 53 596
2008 CO-04 26 23 34 12 3 2 2 15 50 69

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 17 28 25 14 2 3 42 29 2061
2017 CO-01 9 18 23 25 19 4 2 47 29 333
2017 CO-02 10 17 27 25 15 2 4 42 29 1144
2017 CO-03 11 15 33 27 11 1 1 39 27 488
2017 CO-04 9 15 24 33 10 3 6 47 26 46
2014 CO 10 16 30 27 13 2 3 42 27 2318
2014 CO-01 12 16 27 25 12 3 6 40 30 376
2014 CO-02 10 16 30 26 13 2 3 41 27 1284
2014 CO-03 9 16 30 29 14 0 2 44 25 539
2014 CO-04 7 16 29 41 5 0 2 47 23 56
2011 CO 9 17 30 26 13 2 4 41 27 2615
2011 CO-01 10 16 26 26 15 2 5 44 28 397
2011 CO-02 9 17 29 26 14 2 4 42 28 1421
2011 CO-03 8 16 35 24 13 1 2 39 25 677
2011 CO-04 10 9 32 34 7 5 3 44 21 77
2008 CO 13 22 28 20 10 2 4 33 38 2308
2008 CO-01 15 20 23 20 13 3 5 37 38 354
2008 CO-02 13 21 29 21 11 2 3 33 36 1232
2008 CO-03 14 27 29 20 8 1 2 29 41 597
2008 CO-04 10 21 31 21 6 1 9 30 35 70

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 19 26 33 14 6 1 1 21 46 2062
2017 CO-01 12 22 31 18 12 3 2 32 36 333
2017 CO-02 20 27 32 14 6 1 1 20 47 1145
2017 CO-03 22 26 36 12 3 0 0 15 49 488
2017 CO-04 21 26 33 13 4 0 4 17 48 46
2014 CO 24 27 30 11 4 1 2 16 52 2318
2014 CO-01 18 27 26 17 7 2 4 25 48 378
2014 CO-02 24 27 32 10 4 1 1 15 53 1283
2014 CO-03 25 30 30 10 4 1 1 14 56 538
2014 CO-04 24 22 39 13 0 0 2 13 47 56

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 43 32 9 9 7 1 0 76 15 2066
2017 CO-01 42 29 10 13 6 1 0 71 18 336
2017 CO-02 42 32 10 8 7 1 0 74 15 1148
2017 CO-03 45 36 6 7 6 0 0 81 12 487
2017 CO-04 42 38 3 7 9 0 2 81 16 45
2014 CO 39 30 9 11 9 1 0 70 20 2320
2014 CO-01 32 29 10 14 13 1 0 62 28 378
2014 CO-02 40 29 9 12 9 1 0 70 21 1285
2014 CO-03 41 33 10 9 6 0 0 75 15 538
2014 CO-04 57 25 7 5 5 0 0 83 10 56

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 45 37 6 7 4 0 0 83 11 2064
2017 CO-01 44 37 8 8 3 0 0 81 11 336
2017 CO-02 45 37 7 7 4 0 0 82 11 1145
2017 CO-03 46 40 5 6 3 0 0 86 9 487
2017 CO-04 52 33 0 7 7 0 2 86 14 46
2014 CO 39 40 9 8 3 0 0 79 11 2323
2014 CO-01 33 42 11 9 5 0 0 74 14 379
2014 CO-02 39 40 9 8 3 0 0 79 11 1286
2014 CO-03 47 36 7 7 3 0 0 83 10 539
2014 CO-04 47 38 9 4 2 0 0 85 5 56

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 36 36 15 5 3 4 1 76 9 2062
2017 CO-01 43 34 11 4 3 5 1 81 8 336
2017 CO-02 33 37 15 5 4 4 0 74 10 1146
2017 CO-03 38 37 14 5 2 3 0 78 7 486
2017 CO-04 39 38 14 8 0 0 2 78 8 45
2014 CO 38 35 15 4 3 5 1 77 7 2320
2014 CO-01 40 33 13 5 3 5 0 77 9 379
2014 CO-02 36 33 17 4 3 6 0 74 8 1285
2014 CO-03 38 40 13 3 2 4 0 81 5 537
2014 CO-04 50 33 13 2 3 0 0 82 5 56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 32 41 14 7 4 2 0 74 11 2063
2017 CO-01 40 39 11 4 3 2 0 81 8 336
2017 CO-02 29 42 16 8 4 2 0 72 12 1144
2017 CO-03 34 41 13 8 3 2 0 77 10 487
2017 CO-04 40 33 12 11 2 0 2 75 13 46
2014 CO 34 37 15 7 4 3 0 73 11 2322
2014 CO-01 36 34 14 7 5 4 0 73 12 379
2014 CO-02 32 36 17 7 5 3 0 71 12 1286
2014 CO-03 36 40 13 6 2 2 0 78 8 538
2014 CO-04 47 33 13 2 5 0 0 81 7 56
2011 CO 30 39 15 8 5 3 0 72 13 2622
2011 CO-01 37 35 12 8 5 3 0 74 13 399
2011 CO-02 28 40 15 9 5 3 0 70 14 1424
2011 CO-03 29 40 16 7 4 3 0 73 11 679
2011 CO-04 41 33 9 9 6 1 0 75 16 77

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 41 39 9 6 4 0 0 81 10 2065
2017 CO-01 50 33 8 4 4 0 0 84 8 336
2017 CO-02 40 40 9 6 5 0 0 80 11 1148
2017 CO-03 38 43 9 5 4 0 0 82 10 486
2017 CO-04 46 31 16 6 0 0 2 77 6 46
2014 CO 39 38 12 7 4 0 0 78 11 2322
2014 CO-01 37 40 11 8 3 0 0 78 11 379
2014 CO-02 38 37 13 7 4 1 0 76 12 1286
2014 CO-03 44 38 10 5 3 0 0 82 8 538
2014 CO-04 52 32 9 2 5 0 0 84 7 56
2011 CO 37 39 13 7 4 0 0 76 11 2620
2011 CO-01 46 34 9 7 3 0 0 80 10 398
2011 CO-02 34 40 14 8 4 0 0 74 11 1423
2011 CO-03 35 42 12 6 5 0 0 78 10 679
2011 CO-04 47 33 12 1 6 0 1 80 8 77
2008 CO 32 39 14 9 5 0 0 71 15 2309
2008 CO-01 38 35 14 10 3 0 0 73 13 354
2008 CO-02 30 42 13 9 6 0 0 72 15 1235
2008 CO-03 33 38 14 9 5 1 0 72 14 595
2008 CO-04 30 45 7 8 8 0 1 77 16 69

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 31 16 9 10 6 4 62 21 2069
2017 CO-01 27 23 17 9 11 6 6 58 23 336
2017 CO-02 24 30 16 9 10 7 5 61 22 1149
2017 CO-03 24 35 16 9 8 4 4 65 18 488
2017 CO-04 32 33 10 9 12 3 2 67 22 46
2014 CO 27 28 16 11 10 5 4 60 23 2322
2014 CO-01 22 29 19 13 10 5 3 55 24 379
2014 CO-02 27 26 15 11 10 6 5 59 24 1286
2014 CO-03 32 30 14 9 9 4 2 66 19 538
2014 CO-04 36 34 17 3 7 0 2 72 11 56

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 41 43 10 4 1 1 0 85 5 2067
2017 CO-01 42 42 9 3 1 3 0 86 4 335
2017 CO-02 40 44 11 4 2 1 0 84 5 1149
2017 CO-03 44 43 8 4 1 0 0 88 5 487
2017 CO-04 42 43 12 0 2 0 2 86 2 46
2014 CO 39 41 10 5 3 2 0 82 8 2323
2014 CO-01 35 40 12 7 3 3 0 77 11 379
2014 CO-02 38 42 10 5 3 2 0 82 8 1286
2014 CO-03 44 40 9 4 1 1 0 85 6 539
2014 CO-04 48 39 10 4 0 0 0 87 4 56
2011 CO 37 40 13 5 2 2 0 79 8 2613
2011 CO-01 39 38 12 5 3 4 0 80 8 398
2011 CO-02 34 43 13 6 2 2 0 78 9 1420
2011 CO-03 40 39 13 4 2 1 0 80 7 676
2011 CO-04 46 34 12 2 4 1 0 81 6 77

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 35 37 10 10 5 3 0 74 15 2065
2017 CO-01 34 36 9 9 5 6 1 76 15 336
2017 CO-02 34 36 11 11 5 2 0 72 17 1148
2017 CO-03 39 39 8 9 4 1 0 79 13 486
2017 CO-04 33 42 7 8 7 2 2 78 15 45
2014 CO 34 37 11 9 5 3 0 74 15 2321
2014 CO-01 30 34 15 9 8 5 0 67 17 379
2014 CO-02 33 37 10 11 5 3 1 73 17 1285
2014 CO-03 41 38 8 7 4 1 0 81 11 539
2014 CO-04 38 36 11 7 4 5 0 77 11 56
2011 CO 34 36 11 9 5 4 1 73 15 2617
2011 CO-01 36 33 9 10 5 5 2 74 16 397
2011 CO-02 32 37 12 10 5 4 1 71 16 1421
2011 CO-03 38 35 11 8 6 3 0 75 14 679
2011 CO-04 45 38 9 4 4 1 0 84 8 77
2008 CO 29 33 14 12 8 4 1 65 20 2311
2008 CO-01 30 32 15 11 8 4 1 65 20 355
2008 CO-02 27 32 14 12 8 5 0 63 22 1234
2008 CO-03 33 34 11 11 7 3 1 69 19 597
2008 CO-04 40 31 15 4 4 4 1 76 9 70

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 35 18 12 7 4 1 61 19 2063
2017 CO-01 23 35 15 13 6 7 1 63 20 335
2017 CO-02 23 34 20 13 6 3 1 59 20 1149
2017 CO-03 26 37 18 10 6 2 1 65 16 483
2017 CO-04 28 35 15 7 11 2 2 65 19 46
2014 CO 23 35 20 12 7 4 1 60 19 2322
2014 CO-01 21 32 22 11 8 6 0 57 20 379
2014 CO-02 22 34 20 12 8 4 0 59 20 1286
2014 CO-03 26 38 17 12 4 1 0 66 16 538
2014 CO-04 36 28 24 6 5 2 0 65 11 56
2011 CO 19 36 20 13 8 3 1 58 21 2617
2011 CO-01 16 37 20 14 6 5 1 57 21 399
2011 CO-02 20 33 21 13 8 4 1 55 23 1422
2011 CO-03 20 39 19 12 8 2 0 61 20 677
2011 CO-04 27 47 16 7 3 0 1 74 10 77

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 16 19 17 16 18 12 2 41 39 2065
2017 CO-01 18 21 15 12 16 16 1 47 35 335
2017 CO-02 14 19 18 18 19 12 2 37 42 1147
2017 CO-03 17 21 16 17 16 10 3 44 37 487
2017 CO-04 21 15 24 11 16 10 4 42 30 46
2014 CO 11 19 18 19 20 11 2 35 44 2322
2014 CO-01 9 18 21 17 22 12 1 31 44 379
2014 CO-02 10 19 17 21 20 11 2 33 47 1285
2014 CO-03 13 20 19 15 19 11 3 39 39 539
2014 CO-04 15 21 18 17 17 11 0 40 39 56
2011 CO 11 17 21 16 17 15 3 34 41 2621
2011 CO-01 14 16 19 13 15 21 3 38 37 398
2011 CO-02 9 18 21 17 18 14 3 33 42 1426
2011 CO-03 14 16 21 17 17 12 3 36 40 679
2011 CO-04 14 18 21 18 14 9 5 38 37 76

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 30 49 6 12 4 0 0 79 16 2068
2017 CO-01 39 44 4 11 2 0 0 83 12 336
2017 CO-02 28 50 6 12 4 0 0 78 16 1149
2017 CO-03 27 49 6 12 5 0 0 77 17 488
2017 CO-04 26 48 10 13 0 0 2 76 14 46
2014 CO 29 47 6 12 5 0 0 76 17 2321
2014 CO-01 32 48 5 11 3 0 0 80 15 378
2014 CO-02 28 47 6 13 6 0 0 74 19 1286
2014 CO-03 31 47 7 11 5 0 0 78 15 538
2014 CO-04 29 50 5 14 2 0 0 79 16 56
2011 CO 38 45 5 9 3 0 0 83 11 2624
2011 CO-01 45 43 5 5 2 0 0 88 6 399
2011 CO-02 36 46 5 9 3 0 0 82 13 1424
2011 CO-03 40 43 5 10 2 0 0 84 12 681
2011 CO-04 34 47 10 9 0 0 0 81 9 77
2008 CO 41 44 5 8 2 0 0 85 11 2310
2008 CO-01 40 47 4 7 1 0 0 87 9 354
2008 CO-02 40 45 5 8 2 0 0 85 10 1235
2008 CO-03 43 41 3 9 3 0 0 85 12 597
2008 CO-04 42 46 6 4 1 0 0 89 6 69

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 40 35 6 11 7 0 0 76 18 2067
2017 CO-01 46 34 5 11 4 0 0 80 15 336
2017 CO-02 38 37 6 11 8 0 0 75 19 1148
2017 CO-03 41 34 7 11 7 0 0 75 18 487
2017 CO-04 45 30 8 4 11 0 2 77 16 46
2014 CO 39 34 8 11 8 0 0 73 19 2319
2014 CO-01 36 37 11 11 5 0 0 73 17 378
2014 CO-02 38 34 8 12 9 0 0 72 20 1285
2014 CO-03 43 32 5 9 10 0 0 75 20 537
2014 CO-04 46 36 3 5 9 0 0 82 14 56
2011 CO 44 37 8 8 4 0 0 81 12 2618
2011 CO-01 45 38 6 7 3 0 0 84 10 397
2011 CO-02 42 38 8 8 4 0 0 80 11 1424
2011 CO-03 47 33 7 9 4 0 0 81 13 677
2011 CO-04 47 29 11 10 1 1 0 77 11 77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 48 36 7 5 2 0 0 85 7 2064
2017 CO-01 50 37 7 5 1 0 0 87 6 335
2017 CO-02 48 35 8 5 3 0 1 84 8 1148
2017 CO-03 47 41 6 4 2 0 0 88 6 485
2017 CO-04 58 15 11 12 2 0 2 74 15 46
2014 CO 43 37 9 7 3 0 0 81 10 2317
2014 CO-01 39 35 13 9 4 0 0 74 13 379
2014 CO-02 42 39 9 7 3 0 0 81 10 1281
2014 CO-03 49 37 6 5 2 0 0 86 8 539
2014 CO-04 54 26 7 9 4 0 0 80 13 55

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 69 21 4 3 1 1 1 91 4 2063
2017 CO-01 74 16 3 4 1 0 1 91 5 336
2017 CO-02 68 21 5 3 1 1 1 91 4 1145
2017 CO-03 66 24 4 3 1 1 1 92 4 486
2017 CO-04 71 20 2 5 0 0 2 93 5 46
2014 CO 66 21 5 3 2 1 1 90 5 2320
2014 CO-01 68 18 6 2 3 1 2 88 5 377
2014 CO-02 65 23 5 3 1 1 1 90 5 1285
2014 CO-03 69 20 4 4 1 1 1 91 5 539
2014 CO-04 72 13 7 9 0 0 0 85 9 56
2011 CO 72 19 3 3 1 1 1 92 5 2620
2011 CO-01 73 17 3 3 2 0 1 92 5 399
2011 CO-02 70 20 3 3 1 1 1 92 4 1422
2011 CO-03 74 18 3 4 1 0 0 92 5 679
2011 CO-04 72 18 5 5 0 0 0 90 5 77
2008 CO 71 20 4 3 1 1 1 92 4 2308
2008 CO-01 74 19 3 3 1 0 1 94 4 355
2008 CO-02 69 21 3 4 1 1 1 91 5 1231
2008 CO-03 74 19 4 2 1 0 0 94 3 598
2008 CO-04 68 22 8 0 1 0 0 90 1 69

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 64 19 5 8 4 0 1 84 12 2064
2017 CO-01 66 17 4 8 4 0 1 84 11 334
2017 CO-02 63 20 5 7 4 0 1 84 11 1147
2017 CO-03 61 19 6 10 4 0 0 81 14 487
2017 CO-04 69 18 0 5 7 0 2 88 12 46
2014 CO 61 19 6 8 4 0 2 82 12 2323
2014 CO-01 60 22 6 6 4 0 2 83 10 379
2014 CO-02 60 19 6 8 5 0 2 81 13 1286
2014 CO-03 61 19 5 10 4 0 1 81 14 539
2014 CO-04 68 20 2 5 5 0 0 88 10 56
2011 CO 64 18 4 8 4 0 1 83 12 2621
2011 CO-01 67 18 4 6 4 0 1 86 10 399
2011 CO-02 62 19 5 8 5 0 1 83 13 1423
2011 CO-03 66 17 4 9 4 0 1 83 12 679
2011 CO-04 69 15 3 8 5 0 0 84 12 77
2008 CO 62 20 4 9 5 0 1 82 14 2309
2008 CO-01 59 20 5 12 4 0 1 80 15 353
2008 CO-02 61 20 4 10 4 0 1 82 14 1234
2008 CO-03 65 18 4 7 5 0 1 85 12 597
2008 CO-04 62 18 3 9 8 0 0 80 17 70

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 68 16 5 5 3 0 2 86 8 2068
2017 CO-01 72 13 4 7 2 0 2 87 9 336
2017 CO-02 68 15 5 5 4 0 3 86 9 1148
2017 CO-03 64 20 6 5 3 0 1 86 8 488
2017 CO-04 76 18 5 0 0 0 2 95 0 46
2014 CO 69 15 5 5 3 0 3 87 8 2321
2014 CO-01 63 19 6 2 5 1 4 86 7 379
2014 CO-02 69 15 5 5 2 0 3 88 8 1285
2014 CO-03 72 13 5 6 2 0 1 87 8 538
2014 CO-04 75 13 8 3 2 0 0 87 5 56
2011 CO 68 17 5 6 2 0 2 87 8 2619
2011 CO-01 65 17 6 6 2 0 3 85 8 398
2011 CO-02 68 17 5 6 2 0 2 87 8 1424
2011 CO-03 68 18 4 6 2 0 1 87 9 677
2011 CO-04 73 17 4 4 2 0 0 90 6 77
2008 CO 64 16 6 6 4 0 4 84 10 2311
2008 CO-01 64 15 5 6 5 0 4 83 12 355
2008 CO-02 64 16 5 6 4 0 5 83 11 1233
2008 CO-03 67 15 6 6 3 0 2 85 9 598
2008 CO-04 66 23 4 4 3 0 0 89 7 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 79 12 3 2 2 0 2 93 4 2062
2017 CO-01 80 9 4 3 1 0 3 91 4 334
2017 CO-02 78 11 3 2 2 0 3 93 5 1144
2017 CO-03 76 14 4 2 1 0 2 93 4 488
2017 CO-04 89 7 0 2 0 0 2 98 2 46
2014 CO 75 13 4 2 2 0 4 91 4 2322
2014 CO-01 69 15 5 2 4 1 4 89 6 379
2014 CO-02 74 13 4 2 2 0 4 92 4 1286
2014 CO-03 82 8 3 2 2 0 2 92 4 538
2014 CO-04 76 14 9 0 0 0 0 91 0 56
2011 CO 77 12 3 2 2 0 3 92 5 2616
2011 CO-01 77 10 4 2 3 0 4 91 5 396
2011 CO-02 76 12 4 3 2 0 3 91 5 1419
2011 CO-03 80 11 3 2 2 0 2 93 4 681
2011 CO-04 84 11 2 1 0 0 1 97 1 77
2008 CO 76 10 3 3 3 0 4 90 6 2310
2008 CO-01 78 9 3 3 2 0 4 91 6 355
2008 CO-02 75 10 3 3 4 0 5 90 6 1234
2008 CO-03 79 9 3 4 2 0 3 91 6 596
2008 CO-04 83 10 6 1 0 0 0 93 1 70

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 59 21 8 6 3 1 3 83 9 2064
2017 CO-01 64 18 6 5 2 1 4 86 8 336
2017 CO-02 59 21 8 5 3 1 3 83 9 1147
2017 CO-03 54 23 11 7 3 0 2 79 9 486
2017 CO-04 60 20 9 7 0 3 2 83 8 45
2014 CO 56 22 8 6 3 1 4 82 9 2323
2014 CO-01 56 20 8 3 4 1 7 83 9 379
2014 CO-02 56 22 8 6 3 1 4 82 9 1286
2014 CO-03 56 24 7 7 3 1 2 82 10 539
2014 CO-04 68 16 9 7 0 0 0 84 7 56

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 65 21 5 3 1 2 2 90 4 2067
2017 CO-01 68 16 4 3 2 3 3 90 6 336
2017 CO-02 64 22 5 3 1 2 2 90 4 1148
2017 CO-03 62 24 6 3 0 2 2 90 3 487
2017 CO-04 76 15 5 2 0 0 2 93 2 46
2014 CO 64 21 6 3 1 2 3 89 4 2322
2014 CO-01 65 18 6 1 3 3 3 89 4 379
2014 CO-02 62 22 7 3 1 2 3 88 5 1285
2014 CO-03 65 23 6 3 0 2 1 91 3 539
2014 CO-04 72 16 6 3 2 2 0 89 5 56
2011 CO 66 21 6 2 1 2 2 90 3 2620
2011 CO-01 66 19 5 3 1 3 3 91 4 398
2011 CO-02 65 21 6 2 1 2 3 90 3 1424
2011 CO-03 67 21 6 2 1 2 2 91 3 679
2011 CO-04 71 16 8 2 0 2 0 90 2 76
2008 CO 65 20 7 3 1 1 3 89 4 2311
2008 CO-01 64 24 5 2 0 1 3 92 3 355
2008 CO-02 66 18 7 3 1 1 3 88 4 1233
2008 CO-03 65 20 7 2 1 1 3 89 3 598
2008 CO-04 62 25 4 4 0 1 3 92 4 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 19 81 2064
2017 CO-01 15 85 336
2017 CO-02 22 78 1146
2017 CO-03 15 85 487
2017 CO-04 12 88 45
2014 CO 19 81 2318
2014 CO-01 21 79 378
2014 CO-02 19 81 1284
2014 CO-03 16 84 538
2014 CO-04 23 77 55

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CO 37 386
2017 CO-01 37 48
2017 CO-02 38 247
2017 CO-03 28 73
2014 CO 45 420
2014 CO-01 53 76
2014 CO-02 44 234
2014 CO-03 41 88

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CO 73 386
2017 CO-01 65 48
2017 CO-02 75 247
2017 CO-03 78 73
2014 CO 70 420
2014 CO-01 71 76
2014 CO-02 70 234
2014 CO-03 66 88
2014 CO-04 76 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CO 5 386
2017 CO-02 2 247
2017 CO-03 17 73
2014 CO 4 420
2014 CO-02 3 234
2014 CO-03 12 88
2014 CO-04 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CO 0 386
2017 CO-01 0 48
2017 CO-02 0 247
2017 CO-03 0 73
2014 CO 6 420
2014 CO-01 16 76
2014 CO-02 4 234
2014 CO-03 0 88
2014 CO-04 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CO 4 386
2017 CO-02 4 247
2014 CO 3 420
2014 CO-01 10 76
2014 CO-04 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CO 13 386
2017 CO-02 15 247
2014 CO 8 420
2014 CO-01 7 76
2014 CO-02 9 234
2014 CO-03 9 88
2014 CO-04 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 2 386
2017 CO-02 2 247
2014 CO 3 420
2014 CO-03 6 88
2014 CO-04 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CO 41 386
2017 CO-01 34 48
2017 CO-02 40 247
2017 CO-03 46 73
2014 CO 43 420
2014 CO-01 43 76
2014 CO-02 43 234
2014 CO-03 47 88

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CO 47 386
2017 CO-01 49 48
2017 CO-02 46 247
2017 CO-03 47 73
2014 CO 42 420
2014 CO-01 41 76
2014 CO-02 42 234
2014 CO-03 44 88
2014 CO-04 45 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CO 43 386
2017 CO-01 38 48
2017 CO-02 42 247
2017 CO-03 53 73
2014 CO 45 420
2014 CO-01 54 76
2014 CO-02 41 234
2014 CO-03 48 88

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CO 41 386
2017 CO-01 42 48
2017 CO-02 40 247
2017 CO-03 42 73
2014 CO 37 420
2014 CO-01 35 76
2014 CO-02 35 234
2014 CO-03 45 88

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CO 29 386
2017 CO-01 26 48
2017 CO-02 26 247
2017 CO-03 39 73
2014 CO 31 420
2014 CO-01 33 76
2014 CO-02 28 234
2014 CO-03 36 88

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CO 56 386
2017 CO-01 57 48
2017 CO-02 58 247
2017 CO-03 47 73
2014 CO 57 420
2014 CO-01 58 76
2014 CO-02 56 234
2014 CO-03 60 88
2014 CO-04 62 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CO 35 386
2017 CO-01 34 48
2017 CO-02 35 247
2017 CO-03 40 73
2014 CO 35 420
2014 CO-01 33 76
2014 CO-02 36 234
2014 CO-03 35 88

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 CO 1 386
2017 CO-01 0 48
2017 CO-03 0 73
2014 CO-02 0 234
2014 CO-03 0 88
2014 CO-04 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 CO 5 386
2017 CO-02 6 247
2014 CO 9 420
2014 CO-01 22 76
2014 CO-02 6 234

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 CO 10 386
2017 CO-01 11 48
2017 CO-02 11 247
2017 CO-03 10 73
2014 CO 13 420
2014 CO-01 19 76
2014 CO-02 12 234
2014 CO-03 10 88

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CO 47 386
2017 CO-01 42 48
2017 CO-02 47 247
2017 CO-03 48 73
2014 CO 43 420
2014 CO-01 45 76
2014 CO-02 40 234
2014 CO-03 46 88
2014 CO-04 53 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CO 25 386
2017 CO-01 25 48
2017 CO-02 25 247
2017 CO-03 27 73
2014 CO 28 420
2014 CO-01 29 76
2014 CO-02 29 234
2014 CO-03 28 88

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CO 11 386
2017 CO-01 12 48
2017 CO-02 11 247
2017 CO-03 7 73
2014 CO 12 420
2014 CO-01 15 76
2014 CO-02 12 234
2014 CO-03 13 88

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CO 51 386
2017 CO-01 59 48
2017 CO-02 50 247
2017 CO-03 50 73
2014 CO 51 417
2014 CO-01 48 76
2014 CO-02 52 233
2014 CO-03 57 88
2014 CO-04 39 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CO 27 386
2017 CO-01 35 48
2017 CO-02 25 247
2017 CO-03 31 73
2014 CO 27 417
2014 CO-01 28 76
2014 CO-02 25 233
2014 CO-03 34 88

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CO 11 386
2017 CO-01 12 48
2017 CO-02 8 247
2017 CO-03 20 73
2014 CO 11 417
2014 CO-01 8 76
2014 CO-02 9 233
2014 CO-03 20 88

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CO 21 386
2017 CO-01 24 48
2017 CO-02 23 247
2017 CO-03 14 73
2014 CO 22 417
2014 CO-01 35 76
2014 CO-02 21 233
2014 CO-03 11 88

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CO 11 386
2017 CO-01 15 48
2017 CO-02 11 247
2017 CO-03 11 73
2014 CO 13 417
2014 CO-01 18 76
2014 CO-02 12 233
2014 CO-03 11 88

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CO 5 386
2017 CO-02 6 247
2014 CO 6 417
2014 CO-01 11 76
2014 CO-02 6 233

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CO 12 386
2017 CO-02 13 247
2017 CO-03 11 73
2014 CO 14 417
2014 CO-01 21 76
2014 CO-02 12 233
2014 CO-03 13 88

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 11 386
2017 CO-02 9 247
2017 CO-03 14 73
2014 CO 9 417
2014 CO-01 9 76
2014 CO-02 9 233
2014 CO-03 10 88

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CO 27 386
2017 CO-01 28 48
2017 CO-02 28 247
2017 CO-03 23 73
2014 CO 28 417
2014 CO-01 21 76
2014 CO-02 29 233
2014 CO-03 27 88

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CO 9 365
2017 CO-02 9 233
2017 CO-03 7 69
2014 CO 10 395
2014 CO-01 15 69
2014 CO-02 11 221
2014 CO-03 7 86
2014 CO-04 0 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CO 14 365
2017 CO-02 17 233
2017 CO-03 13 69
2014 CO 14 395
2014 CO-01 24 69
2014 CO-02 12 221
2014 CO-03 8 86

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CO 7 365
2017 CO-02 9 233
2014 CO 11 395
2014 CO-01 8 69
2014 CO-02 15 221

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CO 7 365
2017 CO-02 7 233
2017 CO-03 9 69
2014 CO 8 395
2014 CO-01 9 69
2014 CO-02 9 221
2014 CO-03 6 86

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CO 9 365
2017 CO-01 12 45
2017 CO-02 10 233
2014 CO 10 395
2014 CO-02 12 221
2014 CO-03 7 86

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CO 15 365
2017 CO-01 13 45
2017 CO-02 16 233
2017 CO-03 11 69
2014 CO 8 395
2014 CO-01 10 69
2014 CO-02 8 221
2014 CO-03 6 86

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CO 11 365
2017 CO-01 16 45
2017 CO-02 11 233
2017 CO-03 12 69
2014 CO 5 395
2014 CO-02 6 221

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CO 8 365
2017 CO-02 7 233
2017 CO-03 9 69
2014 CO 9 395
2014 CO-01 12 69
2014 CO-02 9 221

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CO 12 365
2017 CO-01 15 45
2017 CO-02 13 233
2014 CO 10 395
2014 CO-02 12 221
2014 CO-03 8 86

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CO 29 365
2017 CO-01 17 45
2017 CO-02 29 233
2017 CO-03 31 69
2014 CO 30 395
2014 CO-01 34 69
2014 CO-02 31 221
2014 CO-03 26 86

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 CO 10 365
2017 CO-01 11 45
2017 CO-02 10 233
2017 CO-03 9 69
2014 CO 14 395
2014 CO-01 18 69
2014 CO-02 14 221
2014 CO-03 12 86

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CO 46 365
2017 CO-01 37 45
2017 CO-02 46 233
2017 CO-03 48 69
2014 CO 53 395
2014 CO-01 57 69
2014 CO-02 52 221
2014 CO-03 57 86
2014 CO-04 57 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CO-03 0 69
2014 CO 2 395

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CO 54 365
2017 CO-01 46 45
2017 CO-02 53 233
2017 CO-03 57 69
2014 CO 59 395
2014 CO-01 59 69
2014 CO-02 56 221
2014 CO-03 63 86
2014 CO-04 74 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CO 0 365
2017 CO-01 0 45
2017 CO-02 0 233
2017 CO-03 0 69

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 15 365
2017 CO-01 12 45
2017 CO-02 16 233
2017 CO-03 8 69
2014 CO 14 395
2014 CO-01 12 69
2014 CO-02 12 221
2014 CO-03 16 86

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 94 6 385
2017 CO-01 89 11 48
2017 CO-02 93 7 246
2017 CO-03 99 1 73

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 12 15 19 8 9 29 8 43 27 2062
2017 CO-01 8 16 17 6 6 34 13 46 23 334
2017 CO-02 11 14 20 10 9 29 8 39 29 1147
2017 CO-03 17 16 17 6 10 28 6 50 24 488
2017 CO-04 22 16 33 2 7 7 12 47 12 45
2014 CO 12 14 20 8 8 31 7 42 25 2322
2014 CO-01 10 13 19 10 10 31 8 37 33 379
2014 CO-02 10 12 21 8 8 33 8 38 26 1286
2014 CO-03 16 17 19 7 6 29 6 51 20 538
2014 CO-04 15 25 21 3 11 15 10 53 19 56

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 28 19 9 7 11 1 60 18 2066
2017 CO-01 24 31 17 5 6 16 1 67 13 335
2017 CO-02 22 28 19 10 8 11 1 57 21 1147
2017 CO-03 29 28 20 8 6 7 1 62 16 488
2017 CO-04 37 20 21 4 7 7 4 64 13 46
2014 CO 20 29 21 8 6 14 1 58 17 2318
2014 CO-01 18 26 20 8 10 16 2 54 22 379
2014 CO-02 19 28 21 8 7 16 1 57 18 1284
2014 CO-03 26 31 21 7 4 11 0 64 12 537
2014 CO-04 25 27 31 5 7 5 0 55 13 56
2011 CO 27 35 18 7 4 8 0 68 12 2615
2011 CO-01 30 30 20 5 4 11 0 68 10 397
2011 CO-02 25 36 18 8 5 8 0 67 13 1422
2011 CO-03 28 35 19 6 4 8 0 69 11 678
2011 CO-04 42 30 14 6 5 1 1 74 11 75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 9 91 2063
2017 CO-01 8 92 334
2017 CO-02 10 90 1148
2017 CO-03 7 93 487
2014 CO 9 91 2321
2014 CO-01 10 90 379
2014 CO-02 9 91 1285
2014 CO-03 6 94 538

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 CO 31 179
2017 CO-01 26 27
2017 CO-02 35 112
2017 CO-03 21 34
2014 CO 30 193
2014 CO-01 33 35
2014 CO-02 34 114
2014 CO-03 23 34

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CO 85 179
2017 CO-01 85 27
2017 CO-02 86 112
2017 CO-03 85 34
2014 CO 80 193
2014 CO-01 80 35
2014 CO-02 82 114
2014 CO-03 85 34

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2014 CO-01 0 35
2014 CO-03 0 34

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CO 0 179
2017 CO-01 0 27
2017 CO-02 0 112
2017 CO-03 0 34
2014 CO 6 193
2014 CO-03 0 34

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CO 6 179
2017 CO-02 6 112
2014 CO 5 193
2014 CO-03 0 34

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CO 10 179
2017 CO-01 19 27
2017 CO-02 12 112
2017 CO-03 0 34
2014 CO 8 193
2014 CO-02 6 114

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 3 179
2014 CO 9 193
2014 CO-02 7 114

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 CO 20 177
2017 CO-01 29 27
2017 CO-02 22 111
2014 CO 19 192
2014 CO-02 23 114
2014 CO-03 17 34

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 CO 23 177
2017 CO-01 33 27
2017 CO-02 24 111
2017 CO-03 15 34
2014 CO 17 192
2014 CO-01 15 35
2014 CO-02 22 114

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 CO 11 177
2017 CO-02 14 111
2014 CO 14 192
2014 CO-01 17 35
2014 CO-02 14 114
2014 CO-03 15 34

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 CO 5 177
2017 CO-02 6 111
2017 CO-03 0 34
2014 CO 5 192
2014 CO-02 6 114

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 CO 39 177
2017 CO-01 33 27
2017 CO-02 39 111
2017 CO-03 50 34
2014 CO 29 192
2014 CO-01 37 35
2014 CO-02 27 114
2014 CO-03 29 34

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 CO 29 177
2017 CO-01 37 27
2017 CO-02 30 111
2017 CO-03 21 34
2014 CO 31 192
2014 CO-01 37 35
2014 CO-02 32 114
2014 CO-03 25 34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 CO 3 177
2014 CO-01 0 35

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 CO 5 177
2017 CO-02 4 111
2014 CO 8 192
2014 CO-02 8 114

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 CO 15 177
2017 CO-01 22 27
2017 CO-02 16 111
2014 CO 16 192
2014 CO-01 22 35
2014 CO-02 14 114
2014 CO-03 15 34

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 CO 0 177
2017 CO-01 0 27
2017 CO-02 0 111
2017 CO-03 0 34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 CO 8 177
2017 CO-02 6 111
2014 CO 10 192
2014 CO-02 10 114
2014 CO-03 14 34

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2017 CO-03 0 34
2014 CO-01 0 35
2014 CO-03 0 34

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CO 19 177
2017 CO-02 18 111
2017 CO-03 21 34
2014 CO 28 192
2014 CO-01 22 35
2014 CO-02 29 114
2014 CO-03 21 34

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CO 27 179
2017 CO-01 23 27
2017 CO-02 29 112
2017 CO-03 26 34
2014 CO 27 193
2014 CO-01 31 35
2014 CO-02 25 114
2014 CO-03 29 34

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 CO 16 179
2017 CO-02 17 112
2017 CO-03 14 34
2014 CO 20 193
2014 CO-01 37 35
2014 CO-02 17 114
2014 CO-03 17 34

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CO 8 179
2017 CO-02 5 112
2017 CO-03 14 34
2014 CO 6 193
2014 CO-02 6 114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CO 19 179
2017 CO-01 22 27
2017 CO-02 21 112
2017 CO-03 16 34
2014 CO 15 193
2014 CO-01 29 35
2014 CO-02 12 114

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2014 CO 7 193
2014 CO-02 7 114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CO 3 179
2017 CO-01 0 27
2017 CO-02 4 112
2014 CO 6 193
2014 CO-02 5 114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CO 4 179
2017 CO-01 0 27
2017 CO-02 5 112
2014 CO 12 193
2014 CO-01 27 35
2014 CO-02 8 114

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 CO 5 179
2017 CO-02 5 112
2014 CO 10 193
2014 CO-02 7 114

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CO 54 179
2017 CO-01 59 27
2017 CO-02 50 112
2017 CO-03 50 34
2014 CO 51 193
2014 CO-01 40 35
2014 CO-02 54 114
2014 CO-03 59 34

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2017 CO-03 0 33
2014 CO 6 183

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CO 9 173
2017 CO-02 11 107
2014 CO 12 183
2014 CO-01 23 31
2014 CO-02 9 109

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2017 CO-03 0 33
2014 CO 4 183
2014 CO-03 0 33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2014 CO 4 183

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2017 CO-03 0 33
2014 CO 4 183

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CO 9 173
2017 CO-02 9 107
2014 CO 5 183

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CO 6 173
2017 CO-02 5 107
2014 CO 6 183
2014 CO-02 6 109

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CO 10 173
2017 CO-01 18 27
2017 CO-02 8 107
2014 CO 10 183
2014 CO-01 21 31
2014 CO-02 8 109

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CO 10 173
2017 CO-02 11 107
2014 CO 7 183
2014 CO-02 7 109

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CO 25 173
2017 CO-01 22 27
2017 CO-02 24 107
2017 CO-03 33 33
2014 CO 27 183
2014 CO-01 29 31
2014 CO-02 28 109
2014 CO-03 29 33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 CO 8 173
2017 CO-02 7 107
2014 CO 12 183
2014 CO-02 13 109

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CO 47 173
2017 CO-01 45 27
2017 CO-02 46 107
2017 CO-03 57 33
2014 CO 49 183
2014 CO-01 43 31
2014 CO-02 52 109
2014 CO-03 54 33

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CO-01 0 27
2017 CO-02 0 107
2014 CO-02 0 109

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CO 66 173
2017 CO-01 63 27
2017 CO-02 66 107
2017 CO-03 60 33
2014 CO 69 183
2014 CO-01 72 31
2014 CO-02 70 109
2014 CO-03 77 33

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CO-03 0 33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 12 173
2017 CO-02 14 107
2014 CO 14 183
2014 CO-02 10 109
2014 CO-03 21 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 96 4 179
2017 CO-01 93 7 27
2017 CO-02 96 4 112
2017 CO-03 97 3 34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 13 20 3 4 38 7 50 14 2065
2017 CO-01 11 13 16 1 4 42 12 53 12 335
2017 CO-02 12 13 21 4 5 39 6 45 16 1148
2017 CO-03 17 15 19 3 2 38 6 56 10 487
2017 CO-04 22 18 22 0 2 21 15 63 3 45
2014 CO 12 13 21 4 3 40 7 47 12 2322
2014 CO-01 12 14 20 5 4 38 7 47 17 379
2014 CO-02 11 11 22 4 3 42 7 43 14 1286
2014 CO-03 15 14 20 2 2 41 7 55 8 538
2014 CO-04 12 25 22 2 2 31 7 59 6 56

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 27 31 19 4 4 15 1 69 9 2056
2017 CO-01 27 29 14 3 3 21 2 73 8 333
2017 CO-02 25 31 21 4 4 14 1 66 10 1143
2017 CO-03 30 34 17 3 2 11 1 74 7 485
2017 CO-04 35 17 18 6 0 18 6 69 8 46
2014 CO 24 27 21 4 3 20 2 64 9 2319
2014 CO-01 22 25 19 6 4 22 2 62 13 378
2014 CO-02 22 26 22 4 3 21 2 62 10 1285
2014 CO-03 29 29 19 4 2 16 1 70 7 537
2014 CO-04 25 31 27 2 2 11 2 65 4 56
2011 CO 32 34 17 4 2 11 0 74 7 2619
2011 CO-01 34 34 15 3 2 12 0 77 6 398
2011 CO-02 29 35 17 5 2 12 0 73 8 1424
2011 CO-03 33 33 17 4 1 12 0 75 6 678
2011 CO-04 44 30 19 1 4 2 0 75 5 76

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 17 83 2063
2017 CO-01 22 78 335
2017 CO-02 17 83 1146
2017 CO-03 11 89 488
2017 CO-04 14 86 46
2014 CO 13 87 2321
2014 CO-01 19 81 379
2014 CO-02 14 86 1286
2014 CO-03 9 91 537

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 78 22 338
2017 CO-01 84 16 73
2017 CO-02 76 24 196
2017 CO-03 86 14 55
2014 CO 74 26 302
2014 CO-01 79 21 67
2014 CO-02 72 28 174
2014 CO-03 80 20 50

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 48 37 7 5 3 0 0 85 8 263
2017 CO-01 44 33 10 8 5 0 0 76 13 61
2017 CO-02 49 37 6 3 3 0 1 87 6 149
2017 CO-03 49 39 2 9 0 0 0 89 9 46
2014 CO 50 32 7 6 3 0 0 83 9 224
2014 CO-01 43 31 13 9 5 0 0 73 13 53
2014 CO-02 50 34 7 6 2 0 1 85 8 127
2014 CO-03 64 27 2 2 5 0 0 91 7 40

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 55 11 6 2 1 1 81 8 2067
2017 CO-01 20 51 10 13 4 2 1 73 17 336
2017 CO-02 23 57 12 5 2 0 0 81 7 1147
2017 CO-03 33 52 7 4 1 1 1 87 5 488
2017 CO-04 26 53 11 6 0 0 4 82 6 46
2014 CO 23 57 11 6 2 1 1 80 8 2323
2014 CO-01 20 56 11 10 2 1 0 77 12 379
2014 CO-02 22 57 12 6 2 1 0 79 8 1286
2014 CO-03 29 56 9 4 1 1 1 85 6 539
2014 CO-04 33 43 12 2 2 2 6 83 4 56
2011 CO 21 57 11 7 2 1 1 79 10 2619
2011 CO-01 18 51 13 11 4 0 2 71 16 397
2011 CO-02 19 59 12 7 2 1 0 79 9 1425
2011 CO-03 25 57 8 6 1 1 1 84 8 678
2011 CO-04 21 52 14 5 3 1 4 77 8 76
2008 CO 23 54 10 9 3 1 1 78 12 2312
2008 CO-01 21 49 11 10 7 1 1 72 17 355
2008 CO-02 22 55 11 9 2 1 1 77 12 1235
2008 CO-03 25 55 7 8 2 0 2 82 11 598
2008 CO-04 18 58 8 8 1 0 5 81 10 70

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 8 18 23 8 6 31 6 42 22 2066
2017 CO-01 5 18 17 9 6 38 6 42 27 336
2017 CO-02 7 20 26 8 5 29 5 41 20 1146
2017 CO-03 11 17 20 10 5 30 7 45 23 488
2017 CO-04 21 13 22 2 2 20 19 57 8 46
2014 CO 7 17 25 9 6 30 6 37 23 2322
2014 CO-01 9 19 21 11 6 29 4 42 27 379
2014 CO-02 5 18 25 9 5 31 6 37 23 1285
2014 CO-03 8 13 28 8 6 32 5 34 22 539
2014 CO-04 7 18 34 3 9 26 5 35 17 56
2011 CO 5 19 27 8 5 29 7 38 20 2619
2011 CO-01 6 15 26 8 3 33 7 36 20 398
2011 CO-02 4 20 26 9 5 28 7 37 22 1423
2011 CO-03 7 18 29 7 4 29 6 38 17 678
2011 CO-04 8 25 29 5 5 19 9 45 14 77

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 38 33 13 4 1 10 1 80 6 2068
2017 CO-01 40 32 9 3 2 15 1 84 5 335
2017 CO-02 38 33 14 4 1 9 1 79 6 1149
2017 CO-03 37 35 12 5 2 8 1 80 7 488
2017 CO-04 35 26 24 2 0 9 4 69 3 46
2014 CO 32 35 14 6 2 10 1 76 9 2323
2014 CO-01 30 35 15 7 3 10 0 73 11 379
2014 CO-02 32 35 15 5 2 11 0 76 8 1286
2014 CO-03 34 35 13 5 3 9 1 77 9 539
2014 CO-04 25 31 20 5 2 11 6 68 8 56
2011 CO 31 34 14 5 2 12 1 75 9 2622
2011 CO-01 35 32 12 2 0 17 2 82 3 398
2011 CO-02 30 35 15 6 3 11 1 72 10 1425
2011 CO-03 33 34 13 6 2 11 1 76 9 680
2011 CO-04 27 38 17 4 2 8 5 74 7 76
2008 CO 27 37 16 5 3 10 1 73 9 2310
2008 CO-01 34 31 15 4 2 12 1 75 7 353
2008 CO-02 26 41 15 5 3 10 0 75 9 1234
2008 CO-03 28 35 18 7 2 9 2 70 10 598
2008 CO-04 20 34 27 4 7 1 7 59 12 70

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 28 33 16 6 3 13 1 71 11 2063
2017 CO-01 30 31 12 4 2 20 1 77 8 334
2017 CO-02 26 34 17 7 4 13 0 68 12 1146
2017 CO-03 30 36 15 6 2 10 1 74 10 487
2017 CO-04 35 28 15 7 2 9 4 72 10 46
2014 CO 24 32 18 8 4 13 1 65 14 2321
2014 CO-01 23 31 19 8 6 12 0 62 16 378
2014 CO-02 22 33 18 8 4 15 1 65 14 1286
2014 CO-03 29 33 18 7 2 10 1 69 11 539
2014 CO-04 24 33 22 7 2 6 6 65 10 55
2011 CO 23 34 17 7 3 14 1 68 12 2616
2011 CO-01 25 32 16 5 1 20 2 73 7 397
2011 CO-02 21 36 19 7 4 13 1 65 13 1422
2011 CO-03 27 33 16 8 3 13 1 69 12 677
2011 CO-04 28 39 14 3 4 9 4 76 7 77
2008 CO 25 33 16 11 5 8 1 64 18 2311
2008 CO-01 28 33 13 10 4 11 2 70 16 354
2008 CO-02 23 35 16 10 6 9 1 65 18 1235
2008 CO-03 27 31 19 11 5 5 1 62 17 597
2008 CO-04 22 30 16 15 5 5 8 59 23 70
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 54 26 7 6 5 1 0 81 11 2064
2017 CO-01 54 28 5 5 6 1 0 83 11 334
2017 CO-02 55 24 7 7 5 1 0 81 12 1149
2017 CO-03 52 28 9 6 4 0 0 80 11 487
2017 CO-04 45 40 4 2 5 3 2 89 7 45

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 55 24 9 5 5 2 0 81 10 2064
2017 CO-01 57 24 8 4 5 1 0 82 9 334
2017 CO-02 55 24 9 5 4 2 0 81 9 1148
2017 CO-03 55 25 10 5 4 1 0 81 10 488
2017 CO-04 47 35 4 3 7 3 2 86 10 45

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 43 15 9 5 3 0 70 14 2066
2017 CO-01 28 41 12 10 4 4 0 72 15 335
2017 CO-02 23 43 16 9 5 4 0 69 15 1148
2017 CO-03 29 44 15 6 4 2 0 75 10 487
2017 CO-04 22 36 21 7 5 7 2 64 13 46

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 39 18 15 10 1 0 56 26 2062
2017 CO-01 23 37 17 12 10 1 0 61 22 334
2017 CO-02 15 40 18 15 10 1 0 56 26 1148
2017 CO-03 15 41 19 15 9 1 0 56 25 484
2017 CO-04 29 31 10 16 9 2 2 63 26 46

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 28 25 20 12 14 0 1 54 26 2066
2017 CO-01 21 25 21 12 19 1 1 47 32 336
2017 CO-02 29 25 18 13 13 0 1 55 26 1147
2017 CO-03 28 26 22 10 13 0 1 55 23 487
2017 CO-04 40 20 20 4 9 0 6 64 14 46

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 29 30 17 9 0 1 43 27 2065
2017 CO-01 21 35 26 11 6 0 1 57 17 336
2017 CO-02 12 30 31 17 9 0 0 42 27 1145
2017 CO-03 9 24 33 21 12 0 0 34 33 488
2017 CO-04 20 11 33 21 11 0 4 32 34 46

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 30 27 15 9 0 1 47 25 2060
2017 CO-01 29 33 23 6 6 0 2 64 13 335
2017 CO-02 15 30 28 17 9 0 1 45 26 1145
2017 CO-03 10 29 30 18 12 0 0 39 31 485
2017 CO-04 15 31 20 15 12 2 4 49 29 45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 25 26 17 12 1 2 43 30 2065
2017 CO-01 28 28 21 11 9 1 2 57 21 336
2017 CO-02 16 25 25 18 12 2 2 43 31 1147
2017 CO-03 9 26 29 21 14 0 1 36 35 486
2017 CO-04 13 17 33 11 20 0 6 32 34 46

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 39 30 15 6 3 0 6 74 10 2059
2017 CO-01 53 23 9 3 2 1 9 84 5 336
2017 CO-02 40 29 15 5 3 0 7 75 9 1142
2017 CO-03 26 38 18 11 5 0 3 65 17 485
2017 CO-04 25 24 29 4 12 0 7 52 17 46

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 32 23 12 8 0 1 58 20 2049
2017 CO-01 33 33 20 8 5 0 1 67 13 333
2017 CO-02 24 32 22 12 9 0 0 57 21 1138
2017 CO-03 20 34 25 13 7 0 0 54 21 482
2017 CO-04 25 24 19 17 11 0 4 51 29 46

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 21 32 25 14 7 0 1 53 21 2051
2017 CO-01 30 34 21 8 5 1 2 65 13 333
2017 CO-02 19 31 27 15 7 0 1 50 22 1140
2017 CO-03 17 34 25 15 8 0 1 52 23 482
2017 CO-04 25 28 23 15 5 0 4 56 20 46

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 31 25 16 9 0 1 49 26 2051
2017 CO-01 26 33 21 10 7 1 2 61 17 332
2017 CO-02 15 31 26 17 10 0 1 47 27 1141
2017 CO-03 12 30 27 20 9 0 1 43 30 482
2017 CO-04 19 27 25 13 11 0 4 49 25 46

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 22 31 22 14 8 0 1 54 23 2053
2017 CO-01 27 32 22 10 6 0 2 61 17 333
2017 CO-02 22 31 22 16 8 0 1 53 24 1141
2017 CO-03 20 33 23 14 10 0 1 53 24 483
2017 CO-04 25 30 21 11 9 0 4 58 21 46

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 26 34 23 10 6 0 1 60 16 2046
2017 CO-01 31 35 20 6 4 1 2 68 11 332
2017 CO-02 25 33 23 11 6 0 1 59 17 1138
2017 CO-03 23 34 25 12 6 0 0 57 18 480
2017 CO-04 32 32 15 8 9 0 4 67 18 46

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 54 23 12 6 4 0 1 78 9 2064
2017 CO-01 58 21 12 4 3 0 2 80 7 335
2017 CO-02 52 25 12 5 4 0 1 78 10 1147
2017 CO-03 55 22 12 8 2 0 0 78 10 487
2017 CO-04 53 25 4 4 9 0 4 81 14 45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 69 14 6 4 4 1 3 85 8 2064
2017 CO-01 73 13 4 3 4 1 1 89 7 336
2017 CO-02 66 15 7 5 4 1 3 84 9 1145
2017 CO-03 73 11 7 4 3 1 2 87 7 488
2017 CO-04 66 16 5 0 7 0 6 88 7 45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 54 28 10 4 2 0 2 84 6 2061
2017 CO-01 58 27 9 3 2 0 1 86 4 336
2017 CO-02 53 28 10 4 3 0 2 83 7 1145
2017 CO-03 55 27 11 4 2 0 1 83 6 485
2017 CO-04 58 29 2 0 7 0 4 90 7 45

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 53 21 11 7 5 0 2 76 12 2063
2017 CO-01 58 22 7 6 4 0 2 82 10 335
2017 CO-02 51 21 12 8 5 0 2 74 13 1146
2017 CO-03 55 21 11 6 5 0 1 78 11 487
2017 CO-04 54 27 9 0 4 0 6 86 5 45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 51 13 5 2 1 0 29 89 4 2061
2017 CO-01 56 5 2 0 0 0 36 95 1 336
2017 CO-02 52 8 2 1 1 0 36 94 2 1142
2017 CO-03 46 27 11 5 2 0 8 79 8 488
2017 CO-04 39 35 11 2 2 0 11 83 5 45

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 59 23 9 3 1 0 4 86 5 2052
2017 CO-01 67 21 4 1 1 1 5 93 2 335
2017 CO-02 56 23 11 4 2 0 5 83 6 1141
2017 CO-03 60 27 7 3 1 0 2 89 4 482
2017 CO-04 60 13 16 2 0 0 9 80 3 44

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 68 17 6 2 3 0 3 89 5 2062
2017 CO-01 63 18 7 4 6 0 3 83 10 336
2017 CO-02 67 18 6 2 2 0 4 89 4 1145
2017 CO-03 76 14 5 1 1 0 2 93 2 486
2017 CO-04 62 21 4 2 3 2 6 90 5 45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 52 28 11 4 2 0 3 83 6 2058
2017 CO-01 50 30 14 3 1 0 2 82 4 335
2017 CO-02 50 28 12 4 2 0 3 81 6 1143
2017 CO-03 61 25 8 3 1 0 2 88 4 486
2017 CO-04 53 20 11 7 0 2 6 80 7 45

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 9 33 39 14 5 0 0 42 19 2064
2017 CO-01 13 43 32 8 4 0 0 56 12 336
2017 CO-02 8 32 41 14 5 0 0 40 19 1146
2017 CO-03 8 30 40 17 6 0 0 38 23 487
2017 CO-04 9 22 33 26 5 0 4 33 32 46

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 6 20 41 24 8 0 0 32 27 2060
2017 CO-01 4 13 41 30 12 0 0 41 17 335
2017 CO-02 6 22 40 23 8 0 0 31 28 1145
2017 CO-03 7 21 45 22 5 0 0 27 28 486
2017 CO-04 7 30 30 18 13 0 2 31 38 44
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 30 25 18 10 11 6 1 32 68 2066
2017 CO-01 27 20 19 13 15 6 0 29 71 336
2017 CO-02 32 26 17 9 10 6 1 34 66 1148
2017 CO-03 29 27 20 9 8 6 1 31 69 487
2017 CO-04 38 18 20 9 7 6 2 41 59 46

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CO 18 1294
2017 CO-01 29 224
2017 CO-02 17 698
2017 CO-03 14 315
2017 CO-04 22 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CO 36 1294
2017 CO-01 42 224
2017 CO-02 36 698
2017 CO-03 32 315
2017 CO-04 47 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CO 17 1294
2017 CO-01 25 224
2017 CO-02 17 698
2017 CO-03 11 315
2017 CO-04 17 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CO 49 1294
2017 CO-01 41 224
2017 CO-02 45 698
2017 CO-03 62 315
2017 CO-04 65 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CO 7 1294
2017 CO-01 8 224
2017 CO-02 8 698
2017 CO-03 6 315
2017 CO-04 4 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CO 42 1294
2017 CO-01 43 224
2017 CO-02 45 698
2017 CO-03 36 315
2017 CO-04 34 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CO 5 49 21 9 3 12 1281
2017 CO-01 4 51 23 9 2 12 222
2017 CO-02 7 48 18 10 3 13 692
2017 CO-03 4 50 24 9 2 10 310
2017 CO-04 0 52 18 8 4 17 23

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 12 21 15 20 21 2 9 37 46 1301
2017 CO-01 11 26 12 23 18 2 9 40 46 225
2017 CO-02 12 21 15 19 21 2 10 37 45 704
2017 CO-03 12 19 14 23 19 3 9 35 48 314
2017 CO-04 24 25 9 8 26 4 4 53 37 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 3 8 11 18 44 3 12 13 74 1299
2017 CO-01 3 6 8 18 51 4 10 11 80 225
2017 CO-02 4 8 13 16 43 3 13 14 71 701
2017 CO-03 3 9 10 24 40 4 11 14 75 315
2017 CO-04 4 0 9 4 67 4 12 5 85 24
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