2011 Public Service Employee Survey Organizational Results: Applied Research and Analysis Directorate

A sub-unit of:
  • Health Canada
    • Strategic Policy Branch

The results of the 2011 Public Service Employee Survey (PSES) are presented through the key components of the People Management Excellence Drivers Model. The Drivers Model depicts the essential features of sound people management.

Note: Due to rounding, percentages may not add to 100. The results from the 2011 and 2008 PSES are presented in the tables below as percentages for each response category, as well as average scores for questions employing a five-point response scale. The average score assigns different weights to each of the five response categories: the more positive the response, the higher the score.

  • The Average Score (1-5) is a weighted score, whereby the most positive response category (example: strongly agree) is assigned a score of 5, 4 is assigned to the next most positive response option, 3 to the middle response option, 2 to the second most negative response category and 1 to the most negative response category (example: strongly disagree)
  • The Average Score (1-100) was calculated by assigning a score of 100 to the most positive response category, 75 to the second most positive response category, 50 for the middle response category, 25 to the second most negative response option, and 0 to the most negative response option.

Table of Contents

Top of Page

Leadership

Planning and direction setting

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 38 35 11 10 6 1 0 73 72.00 199709
2011 Health Canada 39 33 10 10 6 1 0 73 73.00 7373
2011 Strategic Policy Branch 42 32 10 10 6 0 0 74 74.00 261
2011 Applied Research and Analysis Directorate 39 37 6 16 3 0 0 76 73.00 33
2008 Public Service of Canada 36 34 11 10 8 1 0 71 70.00 166684
2008 Health Canada 37 33 10 10 8 1 0 71 70.00 6885
Question 45. Senior management in my department or agency makes effective and timely decisions.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 11 31 21 19 12 6 0 45 53.00 198979
2011 Health Canada 12 33 21 18 10 6 0 48 55.00 7333
2011 Strategic Policy Branch 6 27 18 28 16 6 0 35 45.00 262
2011 Applied Research and Analysis Directorate 0 21 31 30 15 3 0 22 40.00 33
2008 Public Service of Canada 11 31 20 20 13 6 0 44 52.00 165317
2008 Health Canada 12 34 19 17 11 7 0 49 55.00 6819
Question 47. Essential information flows effectively from senior management to staff.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 13 33 18 20 14 3 0 48 53.00 198810
2011 Health Canada 13 32 18 22 13 3 0 46 53.00 7321
2011 Strategic Policy Branch 6 22 18 31 20 3 0 29 40.00 260
2011 Applied Research and Analysis Directorate 3 18 24 30 24 0 0 21 36.00 33
2008 Public Service of Canada 14 36 16 20 12 2 0 51 55.00 165141
2008 Health Canada 14 35 15 21 12 3 0 50 55.00 6816

Competence

Question 44. I have confidence in the senior management of my department or agency.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 19 31 19 14 13 3 0 52 58.00 199021
2011 Health Canada 20 33 19 14 11 3 0 54 59.00 7335
2011 Strategic Policy Branch 11 32 20 22 13 2 0 44 52.00 261
2011 Applied Research and Analysis Directorate 6 27 22 24 18 3 0 34 45.00 33
2008 Public Service of Canada 21 33 18 14 12 3 0 55 59.00 165557
2008 Health Canada 24 35 17 12 10 3 0 60 63.00 6834

Values

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 40 32 13 8 5 2 1 74 74.00 199843
2011 Health Canada 42 30 12 8 6 2 1 74 75.00 7380
2011 Strategic Policy Branch 39 34 11 8 5 4 0 76 75.00 260
2011 Applied Research and Analysis Directorate 39 31 18 6 3 3 0 72 75.00 33
2008 Public Service of Canada 38 31 12 8 7 3 1 72 72.00 166751
2008 Health Canada 40 30 12 9 7 2 0 72 73.00 6885
Question 46. I believe that senior management will try to resolve concerns raised in this survey.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 15 29 18 16 15 7 0 47 54.00 198990
2011 Health Canada 15 29 18 16 13 8 0 48 55.00 7337
2011 Strategic Policy Branch 8 25 18 23 18 8 0 36 45.00 260
2011 Applied Research and Analysis Directorate 3 24 30 15 24 3 0 28 42.00 33
2008 Public Service of Canada 14 29 18 16 15 8 0 47 53.00 165352
2008 Health Canada 16 30 18 14 12 10 0 51 57.00 6819
Top of Page

Workforce

Talented people attracted and recruited

Right talent in the right place at the right time

Question 19. My job is a good fit with my skills.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 45 39 7 5 3 0 0 84 80.00 200298
2011 Health Canada 46 38 7 6 3 0 0 84 80.00 7396
2011 Strategic Policy Branch 41 42 7 7 3 0 0 83 78.00 261
2011 Applied Research and Analysis Directorate 45 40 6 6 3 0 0 85 80.00 33
2008 Public Service of Canada 43 42 7 5 3 0 0 85 79.00 168403
2008 Health Canada 45 40 7 5 3 0 0 85 80.00 6953
Question 35. In my work unit, I believe that we hire people who can do the job.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 26 37 13 14 8 2 1 65 65.00 199928
2011 Health Canada 32 37 11 12 6 2 1 70 70.00 7391
2011 Strategic Policy Branch 33 36 14 11 3 2 0 70 72.00 262
2011 Applied Research and Analysis Directorate 24 39 18 9 6 3 0 65 67.00 33
2008 Public Service of Canada 26 37 12 14 8 2 1 65 66.00 166238
2008 Health Canada 33 37 11 11 6 2 1 71 70.00 6867
Question 4. My job is a good fit with my interests.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 42 36 11 6 4 0 0 79 77.00 200728
2011 Health Canada 43 35 10 7 4 0 0 79 77.00 7405
2011 Strategic Policy Branch 34 40 12 8 6 0 0 74 72.00 260
2011 Applied Research and Analysis Directorate 30 49 3 6 13 0 0 79 69.00 33
2008 Public Service of Canada 38 41 11 7 4 0 0 79 76.00 169105
2008 Health Canada 39 41 9 7 4 0 0 80 76.00 6984

Value-based staffing

Question 36. In my work unit, the process of selecting a person for a position is done fairly.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 26 27 15 13 11 6 1 58 62.00 199730
2011 Health Canada 33 26 13 11 9 7 1 64 67.00 7372
2011 Strategic Policy Branch 31 28 13 13 7 8 0 64 67.00 261
2011 Applied Research and Analysis Directorate 31 19 28 10 9 3 0 51 64.00 32
2008 Public Service of Canada 27 28 14 13 11 7 1 59 63.00 166166
2008 Health Canada 34 28 12 11 8 7 1 67 69.00 6863

Well-managed employee potential

Employee development

Question 20. I get the training I need to do my job.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 27 41 12 12 6 0 1 69 68.00 200240
2011 Health Canada 27 40 12 13 6 0 1 68 67.00 7398
2011 Strategic Policy Branch 23 42 16 13 5 0 1 66 67.00 260
2011 Applied Research and Analysis Directorate 18 55 18 6 3 0 0 73 70.00 33
2008 Public Service of Canada 25 42 13 13 7 0 1 68 67.00 168332
2008 Health Canada 29 42 12 11 5 0 1 72 70.00 6951
Question 21. The training offered by my department or agency is available in the official language of my choice.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 67 19 6 2 1 2 3 90 89.00 200185
2011 Health Canada 64 18 7 3 1 2 4 88 88.00 7391
2011 Strategic Policy Branch 67 18 7 2 1 3 2 90 89.00 260
2011 Applied Research and Analysis Directorate 69 21 6 3 0 0 0 91 89.00 33
2008 Public Service of Canada 67 18 6 2 1 2 3 89 89.00 168297
2008 Health Canada 69 17 6 3 1 2 3 89 89.00 6945
Question 22. My department or agency does a good job of supporting employee career development.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 21 33 17 15 12 2 0 55 59.00 200253
2011 Health Canada 21 33 16 15 11 2 1 56 60.00 7402
2011 Strategic Policy Branch 13 36 14 19 16 2 0 50 53.00 261
2011 Applied Research and Analysis Directorate 9 46 18 12 16 0 0 55 55.00 33
2008 Public Service of Canada 19 35 17 15 11 2 0 56 59.00 168004
2008 Health Canada 24 37 15 13 8 2 0 63 65.00 6938

Performance management

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 33 37 13 10 7 1 0 70 70.00 199910
2011 Health Canada 36 35 11 10 7 0 0 72 71.00 7371
2011 Strategic Policy Branch 34 41 10 10 4 0 0 75 73.00 261
2011 Applied Research and Analysis Directorate 34 29 12 12 9 0 3 65 67.00 33
2008 Public Service of Canada 31 36 13 11 9 1 1 67 68.00 166756
2008 Health Canada 33 35 12 11 8 1 1 69 69.00 6890
Question 34. My immediate supervisor assesses my work against identified goals and objectives.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 39 32 13 6 5 4 1 75 75.00 199531
2011 Health Canada 40 30 13 6 5 4 1 74 75.00 7359
2011 Strategic Policy Branch 36 30 15 7 5 4 2 70 72.00 259
2011 Applied Research and Analysis Directorate 33 33 15 6 6 6 0 71 71.00 33
2008 Public Service of Canada 36 31 13 7 6 6 1 73 73.00 166386
2008 Health Canada 34 30 14 7 6 6 2 70 71.00 6870

Career opportunities

Question 23. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 15 27 15 18 21 2 2 44 49.00 200219
2011 Health Canada 14 27 16 18 21 2 2 43 49.00 7398
2011 Strategic Policy Branch 9 29 14 22 25 2 0 39 44.00 260
2011 Applied Research and Analysis Directorate 3 36 12 18 30 0 0 39 41.00 33
2008 Public Service of Canada 17 32 14 16 17 2 2 51 54.00 167751
2008 Health Canada 18 32 14 16 15 2 2 53 56.00 6920
Question 78. In the past three years, how many promotions have you had?
Survey Year Organization None
(%)
One
(%)
More than one
(%)
Total responses
2011 Public Service of Canada 72 23 5 197399
2011 Health Canada 73 23 4 7284
2011 Strategic Policy Branch 67 29 4 257
2011 Applied Research and Analysis Directorate 73 24 3 33
2008 Public Service of Canada 67 26 7 164329
2008 Health Canada 66 27 7 6792
Top of Page

Workplace

Well-managed work

Meaningful work

Question 10. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 37 42 11 6 3 1 0 80 76.00 200734
2011 Health Canada 39 41 10 6 3 1 0 81 77.00 7406
2011 Strategic Policy Branch 31 38 16 10 4 0 0 70 71.00 261
2011 Applied Research and Analysis Directorate 25 30 27 6 12 0 0 55 62.00 33
2008 Public Service of Canada 42 39 10 5 3 1 0 82 78.00 168871
2008 Health Canada 43 39 9 5 3 0 0 82 79.00 6976

Appropriate workload and stress

Question 17. I can complete my assigned workload during my regular working hours.
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 33 34 18 8 5 0 1 69 71.00 200574
2011 Health Canada 34 35 18 7 5 0 0 70 72.00 7403
2011 Strategic Policy Branch 29 40 20 7 4 0 0 69 71.00 261
2011 Applied Research and Analysis Directorate 31 45 21 3 0 0 0 76 76.00 33
2008 Public Service of Canada 28 35 20 10 6 0 1 64 68.00 168835
2008 Health Canada 27 34 21 10 6 0 0 62 67.00 6969
Question 18a. I feel that the quality of my work suffers because of…constantly changing priorities
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 12 27 34 16 7 1 2 24 45.00 199952
2011 Health Canada 11 26 36 17 6 1 2 25 45.00 7394
2011 Strategic Policy Branch 16 32 32 14 4 1 1 18 39.00 261
2011 Applied Research and Analysis Directorate 21 30 34 12 3 0 0 15 37.00 33
2008 Public Service of Canada 12 29 35 16 6 1 2 23 44.00 168383
2008 Health Canada 11 27 37 16 6 1 2 22 44.00 6958
Question 18b. I feel that the quality of my work suffers because of…lack of stability in my department or agency
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 12 20 28 21 12 2 3 35 50.00 199740
2011 Health Canada 11 19 29 23 12 3 4 37 51.00 7369
2011 Strategic Policy Branch 16 22 32 20 6 1 2 27 44.00 260
2011 Applied Research and Analysis Directorate 21 28 30 18 3 0 0 22 39.00 33
2008 Public Service of Canada 12 22 29 21 11 2 3 34 50.00 168088
2008 Health Canada 13 20 30 21 11 2 2 34 49.00 6948
Question 18c. I feel that the quality of my work suffers because of…too many approval stages
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 18 24 28 15 8 2 4 25 42.00 199696
2011 Health Canada 20 26 29 14 6 1 3 21 40.00 7377
2011 Strategic Policy Branch 24 26 31 13 5 1 1 18 37.00 261
2011 Applied Research and Analysis Directorate 27 30 18 15 6 3 0 22 36.00 33
2008 Public Service of Canada 17 24 30 17 8 2 3 25 43.00 168077
2008 Health Canada 19 25 30 14 7 2 3 22 41.00 6939
Question 18d. I feel that the quality of my work suffers because of…unreasonable deadlines
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 9 17 32 25 12 1 4 38 54.00 199449
2011 Health Canada 9 18 34 24 10 1 3 36 52.00 7373
2011 Strategic Policy Branch 13 26 35 20 5 0 2 25 44.00 260
2011 Applied Research and Analysis Directorate 6 15 41 31 7 0 0 38 54.00 32
2008 Public Service of Canada 9 18 33 25 11 1 3 38 53.00 168000
2008 Health Canada 10 19 34 24 10 1 2 35 51.00 6940
Question 18e. I feel that the quality of my work suffers because of…having to do the same or more work, but with fewer resources
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 18 24 28 16 9 1 3 27 44.00 199874
2011 Health Canada 16 23 30 18 9 1 3 28 45.00 7377
2011 Strategic Policy Branch 20 26 29 15 7 0 3 23 41.00 261
2011 Applied Research and Analysis Directorate 24 33 24 12 6 0 0 19 36.00 33
2008 Public Service of Canada 16 24 28 18 10 1 3 29 45.00 168023
2008 Health Canada 15 23 29 19 10 2 3 30 46.00 6945
Question 18f. I feel that the quality of my work suffers because of…high staff turnover
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 11 18 27 23 14 3 5 40 53.00 199570
2011 Health Canada 12 18 28 23 12 2 5 38 51.00 7374
2011 Strategic Policy Branch 16 19 33 23 6 0 3 30 46.00 261
2011 Applied Research and Analysis Directorate 15 12 39 24 9 0 0 33 50.00 33
2008 Public Service of Canada 14 22 27 20 11 2 4 33 48.00 168198
2008 Health Canada 16 23 28 18 9 3 4 28 45.00 6953
Question 75a. Do you currently work according to any of the following alternate working arrangements? Compressed work week
Survey Year Organization Yes
(%)
No
(%)
Total responses
2011 Public Service of Canada 23 77 192278
2011 Health Canada 15 85 7129
2011 Strategic Policy Branch 6 94 251
2011 Applied Research and Analysis Directorate 10 90 31
2008 Public Service of Canada 23 77 161952
2008 Health Canada 14 86 6703
Question 75b. Do you currently work according to any of the following alternate working arrangements? Flexible work schedule (i.e., variable start and end times)
Survey Year Organization Yes
(%)
No
(%)
Total responses
2011 Public Service of Canada 29 71 188261
2011 Health Canada 27 73 7065
2011 Strategic Policy Branch 21 79 256
2011 Applied Research and Analysis Directorate 18 82 33
2008 Public Service of Canada 29 71 159887
2008 Health Canada 30 70 6668
Question 75c. Do you currently work according to any of the following alternate working arrangements? Telework
Survey Year Organization Yes
(%)
No
(%)
Total responses
2011 Public Service of Canada 6 94 183857
2011 Health Canada 9 91 6957
2011 Strategic Policy Branch 6 94 254
2011 Applied Research and Analysis Directorate 6 94 32
2008 Public Service of Canada 6 94 157930
2008 Health Canada 8 92 6620
Question 75d. Do you currently work according to any of the following alternate working arrangements? Job sharing
Survey Year Organization Yes
(%)
No
(%)
Total responses
2011 Public Service of Canada 1 99 182656
2011 Health Canada 2 98 6903
2011 Strategic Policy Branch 1 99 246
2011 Applied Research and Analysis Directorate 0 100 31
2008 Public Service of Canada 1 99 157386
2008 Health Canada 1 99 6580
Question 75e. Do you currently work according to any of the following alternate working arrangements? Income averaging
Survey Year Organization Yes
(%)
No
(%)
Total responses
2011 Public Service of Canada 5 95 184011
2011 Health Canada 5 95 6937
2011 Strategic Policy Branch 4 96 252
2011 Applied Research and Analysis Directorate 0 100 31
2008 Public Service of Canada 5 95 157827
2008 Health Canada 4 96 6601

Fair, supportive and ethical environment

Physical conditions and resources

Question 1. I have the materials and equipment I need to do my job.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 36 46 4 10 4 0 0 82 75.00 200936
2011 Health Canada 36 47 4 10 3 0 0 84 76.00 7409
2011 Strategic Policy Branch 34 48 5 9 3 0 0 83 76.00 261
2011 Applied Research and Analysis Directorate 36 49 6 3 3 0 3 88 79.00 33
2008 Public Service of Canada 36 46 4 9 4 0 0 82 76.00 169250
2008 Health Canada 40 45 3 9 3 0 0 85 78.00 6988
Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 71 20 4 3 1 1 1 92 90.00 200894
2011 Health Canada 71 19 4 3 1 1 1 92 90.00 7406
2011 Strategic Policy Branch 74 18 4 1 1 1 1 94 92.00 260
2011 Applied Research and Analysis Directorate 76 15 6 3 0 0 0 91 91.00 33
2008 Public Service of Canada 71 20 3 3 1 0 1 92 90.00 169051
2008 Health Canada 73 18 3 3 2 1 1 92 90.00 6976

Appropriate compensation

Question 6. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 31 24 10 11 13 2 10 62 64.00 200707
2011 Health Canada 26 22 11 13 15 2 11 55 59.00 7405
2011 Strategic Policy Branch 20 18 11 20 18 2 12 44 51.00 261
2011 Applied Research and Analysis Directorate 11 24 19 15 15 3 12 42 51.00 33
2008 Public Service of Canada 34 24 9 11 12 2 9 65 66.00 168919
2008 Health Canada 29 24 10 13 13 3 8 59 62.00 6979

Positive working relationships and communications

Question 26. I am satisfied with the way in which informal complaints on workplace issues are resolved in my work unit.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 19 27 18 11 10 10 6 54 60.00 199946
2011 Health Canada 19 25 17 12 10 10 7 54 60.00 7380
2011 Strategic Policy Branch 16 26 19 9 5 13 12 56 63.00 262
2011 Applied Research and Analysis Directorate 21 21 28 12 0 6 12 52 66.00 33
2008 Public Service of Canada 17 29 15 12 11 10 6 55 59.00 166886
2008 Health Canada 18 28 14 12 11 11 7 55 59.00 6889
Question 62. I am familiar with the provisions of my collective agreement.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 25 51 10 6 2 1 4 81 75.00 198482
2011 Health Canada 25 51 10 7 2 1 3 80 74.00 7325
2011 Strategic Policy Branch 23 53 11 7 3 0 4 79 73.00 262
2011 Applied Research and Analysis Directorate 34 48 6 3 3 0 6 87 78.00 33
2008 Public Service of Canada 25 49 10 7 3 2 5 79 73.00 165000
2008 Health Canada 24 47 10 8 4 2 4 76 71.00 6810
Question 64. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 36 34 12 4 2 8 4 79 77.00 198530
2011 Health Canada 37 31 12 4 2 10 3 78 78.00 7328
2011 Strategic Policy Branch 29 35 13 6 3 10 5 74 74.00 262
2011 Applied Research and Analysis Directorate 28 42 12 3 0 9 6 82 78.00 33
2008 Public Service of Canada 33 36 12 4 2 8 5 79 77.00 164878
2008 Health Canada 35 32 12 4 2 11 4 79 78.00 6808
Question 65. Senior managers respect the provisions of my collective agreement.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 27 33 15 6 4 10 4 71 72.00 198183
2011 Health Canada 28 31 15 5 3 14 3 71 73.00 7311
2011 Strategic Policy Branch 20 31 14 10 6 15 4 62 65.00 262
2011 Applied Research and Analysis Directorate 34 27 15 6 0 12 6 74 77.00 33
2008 Public Service of Canada 29 34 13 8 5 7 5 71 71.00 165597
2008 Health Canada 32 30 14 7 3 10 4 72 73.00 6835

Ethical environment

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 35 36 12 8 5 4 1 74 73.00 199168
2011 Health Canada 32 34 12 10 6 5 1 70 70.00 7344
2011 Strategic Policy Branch 31 32 15 11 8 3 1 65 68.00 257
2011 Applied Research and Analysis Directorate 25 31 16 12 12 3 0 58 62.00 32
2008 Public Service of Canada 31 36 12 10 7 4 1 70 70.00 165770
2008 Health Canada 30 34 12 11 7 5 1 69 69.00 6839
Question 59. After having read the definition of harassment, in the past two years, have you been the victim of harassment on the job?
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Total responses
2011 Public Service of Canada 71 17 12 198536
2011 Health Canada 69 17 14 7318
2011 Strategic Policy Branch 71 17 13 260
2011 Applied Research and Analysis Directorate 52 25 22 32
2008 Public Service of Canada 71 16 12 164849
2008 Health Canada 69 17 14 6812
Question 60a. From whom did you experience harassment on the job? Co-workers
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 34 45 18 3 52849
2011 Health Canada 36 42 19 4 2101
2011 Strategic Policy Branch 39 42 17 1 71
2011 Applied Research and Analysis Directorate 35 36 29 0 14
2008 Public Service of Canada 31 46 19 4 42423
2008 Health Canada 34 43 20 4 1954
Question 60b. From whom did you experience harassment on the job? Individuals with authority over me
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 29 44 23 3 53904
2011 Health Canada 28 43 26 3 2153
2011 Strategic Policy Branch 21 45 33 1 73
2011 Applied Research and Analysis Directorate 27 40 33 0 15
2008 Public Service of Canada 27 45 24 4 43371
2008 Health Canada 24 45 28 3 2007
Question 60c. From whom did you experience harassment on the job? Individuals working for me
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 51 10 4 36 51119
2011 Health Canada 53 9 5 32 2050
2011 Strategic Policy Branch 66 10 4 20 69
2011 Applied Research and Analysis Directorate 72 21 0 7 14
2008 Public Service of Canada 49 10 4 36 40005
2008 Health Canada 50 11 5 34 1857
Question 60d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 42 4 4 50 51051
2011 Health Canada 40 4 3 54 2038
2011 Strategic Policy Branch 43 1 0 56 68
2011 Applied Research and Analysis Directorate 31 0 0 69 13
2008 Public Service of Canada 38 4 5 53 39656
2008 Health Canada 36 2 2 59 1839
Question 60e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 61 10 3 27 51227
2011 Health Canada 61 12 3 24 2041
2011 Strategic Policy Branch 64 10 3 22 67
2011 Applied Research and Analysis Directorate 66 8 8 17 12
2008 Public Service of Canada 59 11 3 27 40077
2008 Health Canada 60 12 3 25 1852
Question 60f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 53 15 8 24 51358
2011 Health Canada 53 15 8 25 2056
2011 Strategic Policy Branch 66 1 1 31 68
2011 Applied Research and Analysis Directorate 54 0 0 46 13
2008 Public Service of Canada 50 17 9 24 40249
2008 Health Canada 50 17 8 25 1861
Question 66. After having read the definition of discrimination, in the past two years, have you been the victim of discrimination on the job?
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Total responses
2011 Public Service of Canada 86 8 6 198231
2011 Health Canada 84 9 7 7310
2011 Strategic Policy Branch 85 8 7 262
2011 Applied Research and Analysis Directorate 69 16 16 33
2008 Public Service of Canada 82 10 8 164631
2008 Health Canada 80 11 9 6801
Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 42 40 14 4 25985
2011 Health Canada 40 40 15 5 1038
2011 Strategic Policy Branch 44 33 22 0 36
2011 Applied Research and Analysis Directorate 49 26 25 0 8
2008 Public Service of Canada 40 40 14 6 26027
2008 Health Canada 40 41 13 6 1242
Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 16 56 26 2 26911
2011 Health Canada 17 53 26 4 1073
2011 Strategic Policy Branch 14 51 30 5 37
2011 Applied Research and Analysis Directorate 30 39 31 0 10
2008 Public Service of Canada 17 55 25 3 27414
2008 Health Canada 18 54 26 2 1307
Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 50 7 3 41 25309
2011 Health Canada 51 8 3 38 1008
2011 Strategic Policy Branch 59 6 8 27 36
2011 Applied Research and Analysis Directorate 56 11 11 23 9
2008 Public Service of Canada 50 7 3 40 24818
2008 Health Canada 50 10 3 38 1188
Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 40 4 3 52 25393
2011 Health Canada 36 5 3 56 1009
2011 Strategic Policy Branch 42 0 0 58 36
2011 Applied Research and Analysis Directorate 23 0 0 77 9
2008 Public Service of Canada 38 4 4 54 24771
2008 Health Canada 35 3 3 59 1196
Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 55 13 4 29 25510
2011 Health Canada 55 13 5 27 1018
2011 Strategic Policy Branch 70 3 3 25 36
2011 Applied Research and Analysis Directorate 77 0 11 12 9
2008 Public Service of Canada 53 15 5 27 25138
2008 Health Canada 51 17 6 26 1205
Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 50 15 7 28 25485
2011 Health Canada 49 14 10 27 1022
2011 Strategic Policy Branch 61 3 3 33 36
2011 Applied Research and Analysis Directorate 45 0 11 44 9
2008 Public Service of Canada 49 17 8 26 25092
2008 Health Canada 48 16 8 28 1198
Question 68a. Please indicate the type of discrimination you experienced. Race
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 53 21 11 15 22664
2011 Health Canada 44 27 16 13 915
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 48 21 12 20 21385
2008 Health Canada 38 28 18 17 1014
Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 51 23 12 15 22773
2011 Health Canada 47 25 15 13 909
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 45 23 13 19 21519
2008 Health Canada 38 29 16 17 1019
Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 61 13 8 18 22051
2011 Health Canada 52 18 14 16 882
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 54 14 9 22 20521
2008 Health Canada 48 18 13 21 974
Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 68 8 4 20 21765
2011 Health Canada 68 9 4 19 860
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 63 8 4 24 20098
2008 Health Canada 63 9 4 25 935
Question 68e. Please indicate the type of discrimination you experienced. Age
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 44 30 13 13 23226
2011 Health Canada 43 29 15 13 910
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 40 31 13 16 22152
2008 Health Canada 42 29 12 16 1027
Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 43 29 14 13 23197
2011 Health Canada 46 26 15 14 909
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 38 32 15 15 22376
2008 Health Canada 40 30 14 16 1032
Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 71 4 3 22 21675
2011 Health Canada 71 4 2 23 856
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 66 5 3 27 19941
2008 Health Canada 65 6 2 28 927
Question 68h. Please indicate the type of discrimination you experienced. Marital status
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 66 11 5 18 21968
2011 Health Canada 66 11 5 19 870
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 63 10 5 22 20273
2008 Health Canada 62 10 6 23 950
Question 68i. Please indicate the type of discrimination you experienced. Family status
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 59 18 7 17 22394
2011 Health Canada 57 18 7 18 898
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 57 16 6 21 20717
2008 Health Canada 56 17 6 20 969
Question 68j. Please indicate the type of discrimination you experienced. Mental or physical disability
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 56 13 9 23 22463
2011 Health Canada 53 11 10 25 897
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 52 12 8 28 20836
2008 Health Canada 51 11 8 30 987
Question 68k. Please indicate the type of discrimination you experienced. Pardoned conviction
Survey Year Organization Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
2011 Public Service of Canada 63 1 1 36 21482
2011 Health Canada 59 1 0 40 853
2011 Strategic Policy Branch Insufficient data
2011 Applied Research and Analysis Directorate Insufficient data
2008 Public Service of Canada 56 1 1 43 19648
2008 Health Canada 52 1 0 47 923

Trusted, effective recourses

Question 43. I feel I can initiate a formal recourse process (grievance, complaint, appeal, etc.) without fear of reprisal.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 15 23 18 16 15 11 3 44 52.00 199244
2011 Health Canada 12 18 18 16 18 13 3 37 48.00 7348
2011 Strategic Policy Branch 9 13 17 18 22 16 6 28 41.00 262
2011 Applied Research and Analysis Directorate 6 18 19 21 21 9 6 28 40.00 33
Question 70. I am satisfied in the way in which my department or agency responds to matters related to harassment and discrimination.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 21 25 19 6 5 20 4 61 67.00 198388
2011 Health Canada 18 20 20 6 5 26 5 56 65.00 7316
2011 Strategic Policy Branch 14 20 21 5 4 32 4 53 64.00 261
2011 Applied Research and Analysis Directorate 6 30 21 3 3 30 6 57 63.00 33
2008 Public Service of Canada 22 25 15 7 5 22 3 63 68.00 164372
2008 Health Canada 19 21 15 6 6 29 5 60 66.00 6789
Question 71. I am satisfied in the way in which my work unit responds to matters related to harassment and discrimination.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 25 24 17 6 5 16 6 63 69.00 198088
2011 Health Canada 23 21 17 6 5 20 8 60 67.00 7308
2011 Strategic Policy Branch 18 21 17 5 3 25 11 62 69.00 262
2011 Applied Research and Analysis Directorate 9 27 21 6 0 21 15 57 65.00 33
2008 Public Service of Canada 27 24 14 6 5 17 7 67 70.00 164508
2008 Health Canada 25 20 14 6 5 21 9 64 69.00 6795
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Engaged Employees

Job satisfaction

Question 7. Overall, I like my job.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 41 41 9 6 3 0 0 82 78.00 200825
2011 Health Canada 41 40 9 6 3 0 0 81 78.00 7408
2011 Strategic Policy Branch 33 44 12 7 4 0 0 77 74.00 261
2011 Applied Research and Analysis Directorate 36 37 15 6 6 0 0 72 73.00 33
2008 Public Service of Canada 41 42 8 6 3 0 0 84 79.00 168963
2008 Health Canada 42 40 8 7 3 0 0 83 79.00 6978
Question 8. I get a sense of satisfaction from my work.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 35 41 11 8 5 0 0 76 73.00 200583
2011 Health Canada 34 41 12 8 5 0 0 75 73.00 7391
2011 Strategic Policy Branch 24 43 16 12 5 0 0 67 67.00 262
2011 Applied Research and Analysis Directorate 30 31 24 6 9 0 0 60 67.00 33
2008 Public Service of Canada 35 42 11 8 4 0 0 77 74.00 168072
2008 Health Canada 37 40 11 8 4 0 0 77 74.00 6939

Commitment to the organization

Question 51. I would recommend my department or agency as a great place to work.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 28 35 18 10 7 1 0 64 67.00 198741
2011 Health Canada 29 35 18 9 7 1 0 65 68.00 7336
2011 Strategic Policy Branch 16 38 26 13 7 0 0 54 61.00 261
2011 Applied Research and Analysis Directorate 12 28 33 21 6 0 0 40 55.00 33
Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal Public Service.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 29 27 17 12 10 5 1 59 64.00 198679
2011 Health Canada 28 25 19 14 10 4 0 56 62.00 7332
2011 Strategic Policy Branch 18 26 25 15 10 5 0 46 57.00 261
2011 Applied Research and Analysis Directorate 15 21 33 18 6 6 0 39 56.00 33
2008 Public Service of Canada 27 29 17 13 9 5 1 60 64.00 164965
2008 Health Canada 28 27 17 13 9 5 1 58 64.00 6813

Satisfaction with the Organization

Question 52. I am satisfied with my department or agency.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 27 38 17 11 7 0 0 65 67.00 198568
2011 Health Canada 29 38 16 10 6 0 0 67 69.00 7333
2011 Strategic Policy Branch 17 42 20 14 7 0 0 59 63.00 262
2011 Applied Research and Analysis Directorate 15 27 28 27 3 0 0 42 56.00 33
2008 Public Service of Canada 28 40 14 11 6 0 0 68 68.00 164994
2008 Health Canada 30 39 14 10 6 0 0 70 70.00 6808
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Culture of Excellence

Innovative

Question 16. I am encouraged to be innovative or to take initiative in my work.
Survey Year Organization Always/Almost always
(%)
Often
(%)
Sometime
(%)
Rarely
(%)
Never/Almost Never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 28 27 26 11 6 1 1 56 65.00 200545
2011 Health Canada 31 28 26 9 5 1 0 60 68.00 7402
2011 Strategic Policy Branch 22 29 32 11 7 0 0 50 62.00 262
2011 Applied Research and Analysis Directorate 31 18 39 9 3 0 0 49 66.00 33
2008 Public Service of Canada 24 31 26 11 6 0 0 56 64.00 168726
2008 Health Canada 28 33 25 9 4 0 0 61 68.00 6966

People-oriented

Question 25. During meetings in my work unit, I feel free to use the official language of my choice.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 68 15 5 4 3 0 4 87 87.00 200015
2011 Health Canada 69 14 6 5 3 0 3 86 86.00 7379
2011 Strategic Policy Branch 66 17 6 8 3 0 1 83 84.00 261
2011 Applied Research and Analysis Directorate 57 21 9 9 3 0 0 79 80.00 33
2008 Public Service of Canada 66 14 5 4 4 1 7 86 86.00 167148
2008 Health Canada 67 13 5 5 4 1 5 85 86.00 6895
Question 27. In my work unit, every individual, regardless of race, colour, gender or disability would be/is accepted as an equal member of the team.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 67 20 5 4 3 1 1 88 86.00 199981
2011 Health Canada 69 17 5 4 3 1 0 88 87.00 7384
2011 Strategic Policy Branch 72 16 3 4 3 2 0 89 88.00 261
2011 Applied Research and Analysis Directorate 67 21 6 3 3 0 0 88 86.00 33
2008 Public Service of Canada 63 20 6 5 4 1 1 85 84.00 166881
2008 Health Canada 65 18 5 5 5 2 1 85 85.00 6889
Question 3. When I prepare written materials, including electronic mail, I feel free to use the official language of my choice.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 66 18 5 6 3 0 2 86 85.00 200811
2011 Health Canada 68 17 4 6 4 0 1 86 85.00 7405
2011 Strategic Policy Branch 69 15 4 7 5 0 0 84 84.00 260
2011 Applied Research and Analysis Directorate 60 12 6 15 6 0 0 73 77.00 33
2008 Public Service of Canada 67 18 5 6 3 0 1 86 85.00 169106
2008 Health Canada 68 16 4 7 4 0 1 85 85.00 6977
Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 77 12 4 2 2 0 3 92 91.00 199764
2011 Health Canada 76 12 4 2 2 0 3 91 91.00 7376
2011 Strategic Policy Branch 74 15 5 3 2 0 0 89 89.00 260
2011 Applied Research and Analysis Directorate 76 15 9 0 0 0 0 91 92.00 33
2008 Public Service of Canada 78 8 3 2 3 0 6 92 92.00 166455
2008 Health Canada 78 8 3 3 3 1 4 91 91.00 6872
Question 49. Overall, my department or agency treats me with respect.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 37 39 12 7 5 0 0 76 74.00 198622
2011 Health Canada 40 37 12 6 4 1 0 78 76.00 7329
2011 Strategic Policy Branch 31 38 15 10 6 0 0 69 70.00 261
2011 Applied Research and Analysis Directorate 15 45 28 9 3 0 0 60 65.00 33
2008 Public Service of Canada 33 40 12 8 5 0 0 74 72.00 165113
2008 Health Canada 38 38 12 7 4 1 0 77 75.00 6816
Question 5. I have support at work to balance my work and personal life.
Survey Year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Average Score
(0-100)
Total responses
2011 Public Service of Canada 38 36 11 9 6 0 1 75 73.00 200742
2011 Health Canada 42 34 9 8 5 0 0 77 76.00 7409
2011 Strategic Policy Branch 40 35 9 10 5 0 0 76 74.00 261
2011 Applied Research and Analysis Directorate 39 33 15 9 3 0 0 72 74.00 33
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Sustained, Productive Public Service

Retention of employees

Question 54. Do you intend to leave your current position in the next two years?
Survey Year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2011 Public Service of Canada 27 42 31 198979
2011 Health Canada 33 34 34 7339
2011 Strategic Policy Branch 46 24 30 262
2011 Applied Research and Analysis Directorate 40 27 33 33
Question 55. Please indicate reason for leaving. (Mark one only).
Survey Year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal Public Service
(%)
Other
(%)
Total responses
2011 Public Service of Canada 19 32 31 8 10 53795
2011 Health Canada 12 32 39 8 10 2436
2011 Strategic Policy Branch 7 32 50 3 7 120
2011 Applied Research and Analysis Directorate 15 39 31 8 8 13
Question 77. In your current job, how many supervisors have you had in the last three years? (If you have been in your current job for less than three years, please report the number of supervisors you have had since you started your current job.)
Survey Year Organization One
(%)
Two
(%)
Three or more
(%)
Total responses
2011 Public Service of Canada 35 30 35 197914
2011 Health Canada 42 29 29 7318
2011 Strategic Policy Branch 32 34 34 260
2011 Applied Research and Analysis Directorate 30 19 52 33
2008 Public Service of Canada 36 29 35 164365
2008 Health Canada 44 29 28 6799
Date Modified: