Treasury Board of Canada Secretariat
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Organizational Report for:

Public Service of Canada

Table of Contents

NOTE:
Due to rounding, percentages may not add to 100. The questions do not appear in the order they were asked in the survey. They are organized according to the components of the People Management Drivers. To provide greater insight on some of these components, parts of questions 15, 24, 65 and 66 are listed under more than one component.

Most of the results from the 2008 PSES are presented as average scores ranging from 0 to 100. Each score combines and balances the number of positive, neutral and negative responses to a question. Scores also account for the relative strength of positive and negative responses. As such, average scores represent the full range of responses to a survey question and provide a single representation of the overall results of a particular question. For a more detailed explanation of how average scores are calculated, see Annex A in the Summary of the Results.

Leadership

Planning and direction setting

Question 35. My immediate supervisor keeps me informed about the issues affecting my work.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 36 34 11 10 8 1 0 3.80 70.0000 167274
Question 47. I can clearly explain to others the direction (for example, the vision, values or mission) of my department or agency.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 27 43 14 9 5 2 1 3.80 70.0000 166594
Question 53. Senior management in my department or agency makes effective and timely decisions.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 11 31 20 20 13 6 0 3.10 52.0000 166231
Question 55. I believe that senior management has made progress toward resolving the issues raised in the 2005 Public Service Employee Survey.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 9 19 19 11 11 28 4 3.10 52.0000 166154
Question 57. Essential information flows effectively from senior management to staff.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 14 36 16 20 12 2 0 3.20 55.0000 166101

Competence

Question 52. I have confidence in the senior management of my department or agency.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 21 33 18 14 12 3 0 3.40 59.0000 166413
Question 15i. What were the three most important attributes that attracted you to your current job? Opportunity to work with well-respected manager
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 4 5 12.00 167430
Question 65k. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. My immediate supervisor does not manage people and projects effectively
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 3 3 10.00 68252
Question 66g. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My immediate supervisor manages people and projects effectively
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 4 5 11.00 137667

Values

Question 34. I can count on my immediate supervisor to keep his or her promises.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 38 31 12 8 7 3 1 3.90 72.0000 167344
Question 37. I feel that I can disagree with my immediate supervisor on work-related issues without fear of reprisal.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 45 31 8 8 6 2 0 4.00 76.0000 167153
Question 54. I believe that senior management will try to resolve concerns raised in this survey.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 14 29 18 16 15 8 0 3.10 53.0000 166270

Workforce

Talented people attracted and recruited

Right talent in the right place at the right time

Question 4. My job is a good fit with my interests.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 38 41 11 7 4 0 0 4.00 76.0000 169152
Question 16. My job is a good fit with my skills.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 43 42 7 5 3 0 0 4.20 79.0000 168632
Question 43. In my work unit, I believe that we hire people who can do the job.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 26 37 12 14 8 2 1 3.60 66.0000 166952
Question 15e. What were the three most important attributes that attracted you to your current job? My interests match the responsibilities of the job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 22 14 10 46.00 167430
Question 65c. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To make better use of my training and skills
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 10 13 10 33.00 68252
Question 66b. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My job is a good fit with my training and skills
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 17 9 34.00 137667

Value-based staffing

Question 24e. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of information about job opportunities
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 33 28 19 9 5 1 4 3.80 70.0000 167509
Question 24f. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Restriction in the area of competitions
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 24 20 18 15 14 3 5 3.30 57.0000 167322
Question 44. In my work unit, the process of selecting a person for a position is done fairly.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 27 28 14 13 11 7 1 3.50 63.0000 166884
Question 45. When I was a candidate in competitions during the past three years, I found that the competitions were run in a fair manner.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 16 21 10 11 10 3 28 3.30 58.0000 166924
Question 46. When I was a candidate in competitions during the past three years, I had the opportunity to demonstrate my capabilities for the position.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 17 22 10 10 9 1 29 3.40 60.0000 166831

Well-managed employee potential

Employee development

Question 17. I get the training I need to do my job.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 25 42 13 13 7 0 1 3.70 67.0000 168575
Question 18. The training offered by my department or agency is available in the official language of my choice.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 67 18 6 2 1 2 3 4.50 89.0000 168528
Question 19. I have opportunities to develop and apply the skills I need to enhance my career.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 20 44 15 12 7 1 1 3.60 65.0000 168298
Question 20. My department or agency does a good job of supporting employee career development.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 19 35 17 15 11 2 0 3.40 59.0000 168302
Question 21. I am able to get on-the-job coaching to help me improve the way I do my work.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 17 33 20 15 10 3 3 3.30 58.0000 168247
Question 24b. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to language training in my second official language
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 54 13 8 5 5 1 13 4.20 81.0000 167605
Question 24c. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to learning opportunities
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 29 21 9 5 1 4 3.80 69.0000 167434
Question 24d. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to developmental assignments
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 26 22 20 14 9 3 7 3.50 62.0000 167476
Question 24g. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Level of education
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 46 22 14 7 4 1 5 4.10 77.0000 167458
Question 42. My immediate supervisor helps me determine my learning needs.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 22 29 22 12 10 2 3 3.40 61.0000 166970
Question 15a. What were the three most important attributes that attracted you to your current job? Desire to gain experience or greater experience in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 12 10 7 29.00 167430
Question 15h. What were the three most important attributes that attracted you to your current job? Developmental / learning opportunities in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 5 6 14.00 167430
Question 65e. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To take advantage of greater developmental / learning opportunities elsewhere
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 10 11 27.00 68252
Question 66e. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good developmental / educational opportunities in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 3 3 8.00 137667

Performance management

Question 33. I receive useful feedback from my immediate supervisor on my job performance.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 36 13 11 9 1 1 3.70 68.0000 167343
Question 38. My immediate supervisor assesses my work against identified goals and objectives.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 36 31 13 7 6 6 1 3.90 73.0000 167026
Question 39. I receive meaningful recognition from my immediate supervisor when I do a good job.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 35 33 14 9 8 1 0 3.80 70.0000 167122
Question 15l. What were the three most important attributes that attracted you to your current job? Employees’ efforts are recognized
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 0 1 2 3.00 167430
Question 65m. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of recognition for doing a good job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 4 4 10.00 68252
Question 66i. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am recognized for doing a good job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 4 7 12.00 137667

Career opportunities

Question 22. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 17 32 14 16 17 2 2 3.20 54.0000 168100
Question 23. I believe I have opportunities for promotion within the Public Service, given my education, skills and experience.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 20 35 16 13 11 3 2 3.40 61.0000 168100
Question 24a. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Conflict between work and family or personal obligations
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 39 28 16 7 3 1 6 4.00 75.0000 167663
Question 24b. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to language training in my second official language
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 54 13 8 5 5 1 13 4.20 81.0000 167605
Question 24c. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to learning opportunities
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 29 21 9 5 1 4 3.80 69.0000 167434
Question 24d. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to developmental assignments
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 26 22 20 14 9 3 7 3.50 62.0000 167476
Question 24e. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of information about job opportunities
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 33 28 19 9 5 1 4 3.80 70.0000 167509
Question 24f. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Restriction in the area of competitions
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 24 20 18 15 14 3 5 3.30 57.0000 167322
Question 24g. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Level of education
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 46 22 14 7 4 1 5 4.10 77.0000 167458
Question 24h. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Discrimination
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 62 12 7 4 4 4 6 4.40 85.0000 167166
Question 25. Overall, I am satisfied with my career progress in the Public Service.
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 7 13 36 30 10 1 2 3.30 56.0000 167839
Question 15c. What were the three most important attributes that attracted you to your current job? Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 19 14 11 44.00 167430
Question 15g. What were the three most important attributes that attracted you to your current job? Good career opportunities in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 7 7 19.00 167430
Question 15m. What were the three most important attributes that attracted you to your current job? Offered a promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 2 2 7.00 167430
Question 65a. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. End of contract or term of employment
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 7 1 1 9.00 68252
Question 65d. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To explore greater career opportunities elsewhere
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 15 17 13 45.00 68252
Question 65f. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 2 2 6.00 68252
Question 65j. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To accept a promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 11 9 9 29.00 68252
Question 66c. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 20 13 11 44.00 137667
Question 66d. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good career opportunities in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 5 5 14.00 137667
Question 66j. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 2 3 7.00 137667
Question 86. In the past three years, how many promotions have you had?
  None
(%)
One
(%)
More than one
(%)
Total responses
Public Service of Canada 67 26 7 165556

Workplace

Well-managed work

Meaningful work

Question 10. I know how my work contributes to the achievement of my department’s or agency’s goals.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 42 39 10 5 3 1 0 4.10 78.0000 168937
Question 15b. What were the three most important attributes that attracted you to your current job? Ability to contribute to making a difference to the lives of Canadians
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 7 6 21.00 167430
Question 65b. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To pursue more interesting work
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 12 12 10 34.00 68252
Question 66a. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I enjoy the type of work I am doing
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 36 14 9 59.00 137667

Appropriate workload and stress

Question 6. I am satisfied with my current work arrangement (e.g., regular hours, telework, compressed work week).
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 49 34 6 8 4 0 0 4.20 79.0000 169002
Question 13. I can complete my assigned workload during my regular working hours.
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 28 35 20 10 6 0 1 3.70 68.0000 168923
Question 14a. I feel that the quality of my work suffers because of… constantly changing priorities
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 12 29 35 16 6 1 2 2.80 44.0000 168463
Question 14b. I feel that the quality of my work suffers because of… lack of stability in my department or agency
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 12 22 29 21 11 2 3 3.00 50.0000 168170
Question 14c. I feel that the quality of my work suffers because of… too many approval stages
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 17 24 30 17 8 2 3 2.70 43.0000 168160
Question 14d. I feel that the quality of my work suffers because of… unreasonable deadlines
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 9 18 33 25 11 1 3 3.10 53.0000 168055
Question 14e. I feel that the quality of my work suffers because of… having to do the same or more work, but with fewer resources
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 16 24 28 18 10 1 3 2.80 45.0000 168121
Question 14f. I feel that the quality of my work suffers because of… high staff turnover
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 14 22 27 20 11 2 4 2.90 48.0000 168283
Question 41. My immediate supervisor distributes work fairly.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 32 33 13 9 6 3 4 3.80 71.0000 167070
Question 65i. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To achieve better work-life balance
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 6 6 16.00 68252
Question 65o. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Lack of organizational stability in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 5 6 16.00 68252
Question 66f. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am able to achieve a good work-life balance
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 14 15 37.00 137667
Question 66l. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Organizational stability within my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 1 2 4.00 137667
Question 82a. Do you currently work according to any of the following alternate working arrangements? Compressed work week
  Yes
(%)
No
(%)
Total responses
Public Service of Canada 23 77 162952
Question 82b. Do you currently work according to any of the following alternate working arrangements? Flexible work schedule (i.e., variable start and end times)
  Yes
(%)
No
(%)
Total responses
Public Service of Canada 29 71 160967
Question 82c. Do you currently work according to any of the following alternate working arrangements? Telework
  Yes
(%)
No
(%)
Total responses
Public Service of Canada 6 94 158900
Question 82d. Do you currently work according to any of the following alternate working arrangements? Job Sharing
  Yes
(%)
No
(%)
Total responses
Public Service of Canada 1 99 158392
Question 82e. Do you currently work according to any of the following alternate working arrangements? Income Averaging
  Yes
(%)
No
(%)
Total responses
Public Service of Canada 5 95 158801

Empowerment

Question 11. I have a say in decisions and actions that have an impact on my work.
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 14 29 34 14 8 1 0 3.30 57.0000 168939
Question 65l. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of input into decisions affecting my job and career
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 2 2 5.00 68252
Question 66h. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am involved in decisions affecting my job and career
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 0 1 2 3.00 137667

Fair, supportive and ethical environment

Physical conditions and resources

Question 1. I have the materials and equipment I need to do my job.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 36 46 4 9 4 0 0 4.00 76.0000 169241
Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 71 20 3 3 1 0 1 4.60 90.0000 169048
Question 48. Supervisors and senior managers are committed to ensuring occupational health and safety in my workplace.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 35 39 12 6 4 4 0 4.00 75.0000 166657
Question 104. Are you provided with the accessibility tools and / or media resources that are critical in the performance of your work?
  Yes
(%)
No
(%)
Not applicable
(%)
Total responses
Public Service of Canada 55 14 30 9562
Question 15d. What were the three most important attributes that attracted you to your current job? Geographical location of the job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 10 11 26.00 167430

Appropriate compensation

Question 7. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 34 24 9 11 12 2 9 3.60 66.0000 168987
Question 15k. What were the three most important attributes that attracted you to your current job? Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 11 12 29.00 167430
Question 65p. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 6 7 19.00 68252
Question 66m. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 11 12 31.00 137667

Positive working relationships and communications

Question 26. In my work unit, we work cooperatively as a team.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 37 41 8 8 5 0 1 4.00 74.0000 167736
Question 29. I am satisfied with the way in which informal complaints on workplace issues are resolved in my work unit.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 17 29 15 12 11 10 6 3.40 59.0000 167427
Question 51. Senior managers respect the provisions of my collective agreement.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 29 34 13 8 5 7 5 3.80 71.0000 166442
Question 65n. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Workplace difficulties (conflict with management or colleagues, work environment, etc.)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 3 3 9.00 68252
Question 66k. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good working relationships
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 8 11 23.00 137667
Question 56. The people that I work with in my department or agency, readily share information with others who need it.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 24 43 11 13 6 2 0 3.70 67.0000 166117
Question 67. I am familiar with the provisions of my collective agreement.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 25 49 10 7 3 2 5 3.90 73.0000 166060
Question 68. My immediate supervisor understands and respects the provisions of my collective agreement.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 33 36 12 4 2 8 5 4.10 77.0000 165945
Question 69. Senior management in my department or agency engages in meaningful consultation with my union on workplace issues.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 9 18 17 7 6 38 4 3.30 57.0000 165843
Question 70. The relationship between my union and senior management in my department or agency is highly productive.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 6 13 19 9 9 39 5 3.00 50.0000 165806

Ethical environment

Question 24h. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Discrimination
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 62 12 7 4 4 4 6 4.40 85.0000 167166
Question 49. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 36 12 10 7 4 1 3.80 70.0000 166575
Question 71. After having read the definition of harassment, in the past two years, have you been the victim of harassment on the job?
  Never
(%)
Once or twice
(%)
More than twice
(%)
Total responses
Public Service of Canada 71 16 12 165959
Question 72a. From whom did you experience harassment on the job? Co-workers
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 31 46 19 4 43833
Question 72b. From whom did you experience harassment on the job? Individuals with authority over me
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 27 45 24 4 44774
Question 72c. From whom did you experience harassment on the job? Individuals working for me
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 49 10 4 36 41380
Question 72d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 38 4 5 53 41067
Question 72e. From whom did you experience harassment on the job? Individuals from other departments or agencies
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 59 11 3 27 41484
Question 72f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 50 17 9 24 41646
Question 73. After having read the definition of discrimination, in the past two years, have you been the victim of discrimination on the job?
  Never
(%)
Once or twice
(%)
More than twice
(%)
Total responses
Public Service of Canada 82 10 8 165756
Question 74a. From whom did you experience discrimination on the job? Co-workers
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 40 40 14 6 26940
Question 74b. From whom did you experience discrimination on the job? Individuals with authority over me
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 17 55 25 3 28328
Question 74c. From whom did you experience discrimination on the job? Individuals working for me
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 50 7 3 40 25737
Question 74d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 38 4 4 54 25699
Question 74e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 53 15 5 27 26051
Question 74f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 49 17 8 26 25996
Question 75a. Please indicate the type of discrimination you experienced. (Mark all that apply.) Race
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 48 21 12 20 22206
Question 75b. Please indicate the type of discrimination you experienced. (Mark all that apply.) National or ethnic origin
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 45 23 13 19 22311
Question 75c. Please indicate the type of discrimination you experienced. (Mark all that apply.) Colour
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 54 14 9 22 21313
Question 75d. Please indicate the type of discrimination you experienced. (Mark all that apply.) Religion
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 63 8 4 24 20907
Question 75e. Please indicate the type of discrimination you experienced. (Mark all that apply.) Age
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 40 31 13 16 23003
Question 75f. Please indicate the type of discrimination you experienced. (Mark all that apply.) Sex
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 38 32 15 15 23211
Question 75g. Please indicate the type of discrimination you experienced. (Mark all that apply.) Sexual orientation
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 66 5 3 27 20735
Question 75h. Please indicate the type of discrimination you experienced. (Mark all that apply.) Marital status
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 63 10 5 22 21077
Question 75i. Please indicate the type of discrimination you experienced. (Mark all that apply.) Family status
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 57 16 6 21 21541
Question 75j. Please indicate the type of discrimination you experienced. (Mark all that apply.) Mental or physical disability
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 52 12 8 28 21664
Question 75k. Please indicate the type of discrimination you experienced. (Mark all that apply.) Pardoned conviction
  Never
(%)
Once or twice
(%)
More than twice
(%)
Not applicable
(%)
Total responses
Public Service of Canada 56 1 1 43 20427
Question 76. My department or agency works hard to create a workplace that prevents harassment and discrimination.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 37 14 6 3 9 0 4.00 74.0000 165661

Trusted, effective recourses

Question 50. I feel I can initiate a formal redress process (grievance, right of appeal, health and safety, etc.) without fear of reprisal.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 18 28 15 14 11 10 3 3.30 58.0000 166455
Question 77. I am satisfied with the way in which my work unit responds to matters related to harassment and discrimination.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 27 24 14 6 5 17 7 3.80 70.0000 165649
Question 78. I am satisfied with the way in which my department or agency responds to matters related to harassment and discrimination.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 22 25 15 7 5 22 3 3.70 68.0000 165522

Engaged Employees

Job satisfaction

Question 8. Overall, I like my job.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 41 42 8 6 3 0 0 4.10 79.0000 169038
Question 9. I get a sense of satisfaction from my work.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 35 42 11 8 4 0 0 4.00 74.0000 168132

Commitment to the organization

Question 32. I would prefer to remain with my work unit, even if a comparable job was available elsewhere in my department or agency.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 33 26 17 11 9 4 1 3.70 67.0000 167378
Question 59. Based on my experience working in my department or agency, I would recommend it as a good place to work.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 31 40 14 9 6 1 0 3.80 71.0000 165981
Question 61. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal Public Service.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 27 29 17 13 9 5 1 3.60 64.0000 165948

Satisfaction with the Organization

Question 60. I am satisfied with my department or agency.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 28 40 14 11 6 0 0 3.70 68.0000 165986

Culture of Excellence

Innovative

Question 12. I am encouraged to be innovative or to take initiative in my work.
  Always / Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never / Almost never
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 24 31 26 11 6 0 0 3.60 64.0000 168823
Question 28. In my work unit, we learn from our mistakes and do what it takes to correct them.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 38 39 10 7 4 1 1 4.00 75.0000 167665
Question 40. If I were to suggest ways to improve how we do things, my immediate supervisor would take them seriously.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 42 33 10 7 5 2 0 4.00 76.0000 167091
Question 15f. What were the three most important attributes that attracted you to your current job? Opportunity to work on innovative or ‘leading edge’ projects
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 5 4 13.00 167430

Result-oriented

Question 31. My work unit provides high quality service to its clients.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 49 36 7 4 2 1 1 4.30 82.0000 167333

People-oriented

Question 3. When I prepare written materials, including electronic mail, I feel free to use the official language of my choice.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 67 18 5 6 3 0 1 4.40 85.0000 169108
Question 5. I have support at work to balance my work, family and personal life.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 38 36 12 9 5 0 1 3.90 73.0000 169107
Question 24a. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Conflict between work and family or personal obligations
  Not at all
(%)
Minimally
(%)
Moderately
(%)
Significantly
(%)
Extremely
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 39 28 16 7 3 1 6 4.00 75.0000 167663
Question 27. During meetings in my work unit, I feel free to use the official language of my choice.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 66 14 5 4 4 1 7 4.50 86.0000 167659
Question 30. In my work unit, every individual, regardless of race, colour, gender or disability would be / is accepted as an equal member of the team.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 63 20 6 5 4 1 1 4.40 84.0000 167406
Question 36. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 78 8 3 2 3 0 6 4.70 92.0000 167085
Question 58. Overall, my department or agency treats me with respect.
  Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don’t know
(%)
N/A
(%)
Avg (1 to 5 Score) Avg (0 to 100 Score) Total responses
Public Service of Canada 33 40 12 8 5 0 0 3.90 72.0000 166076
Question 15j. What were the three most important attributes that attracted you to your current job? Good work-life balance practices
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 9 11 26.00 167430

Sustained, Productive Public Service

Attractiveness of public service employment

Question 15a. What were the three most important attributes that attracted you to your current job? Desire to gain experience or greater experience in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 12 10 7 29.00 167430
Question 15b. What were the three most important attributes that attracted you to your current job? Ability to contribute to making a difference to the lives of Canadians
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 7 6 21.00 167430
Question 15c. What were the three most important attributes that attracted you to your current job? Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 19 14 11 44.00 167430
Question 15d. What were the three most important attributes that attracted you to your current job? Geographical location of the job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 10 11 26.00 167430
Question 15e. What were the three most important attributes that attracted you to your current job? My interests match the responsibilities of the job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 22 14 10 46.00 167430
Question 15f. What were the three most important attributes that attracted you to your current job? Opportunity to work on innovative or ‘leading edge’ projects
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 5 4 13.00 167430
Question 15g. What were the three most important attributes that attracted you to your current job? Good career opportunities in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 7 7 19.00 167430
Question 15h. What were the three most important attributes that attracted you to your current job? Developmental / learning opportunities in the department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 5 6 14.00 167430
Question 15i. What were the three most important attributes that attracted you to your current job? Opportunity to work with well-respected manager
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 4 5 12.00 167430
Question 15j. What were the three most important attributes that attracted you to your current job? Good work-life balance practices
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 9 11 26.00 167430
Question 15k. What were the three most important attributes that attracted you to your current job? Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 11 12 29.00 167430
Question 15l. What were the three most important attributes that attracted you to your current job? Employees’ efforts are recognized
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 0 1 2 3.00 167430
Question 15m. What were the three most important attributes that attracted you to your current job? Offered a promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 2 2 7.00 167430
Question 15n. What were the three most important attributes that attracted you to your current job? Department or agency has been recognized for its good workplace practices
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 0 1 1 2.00 167430
Question 15o. What were the three most important attributes that attracted you to your current job? Other
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 1 5 9.00 167430

Retention of employees

Question 62. Are you planning to leave the Public Service within the next five years?
  Yes
(%)
No
(%)
Not sure
(%)
Total responses
Public Service of Canada 19 61 21 166200
Question 63. Do you intend to leave your department or agency in the next two years?
  Yes
(%)
No
(%)
Not sure
(%)
Total responses
Public Service of Canada 16 53 31 166115
Question 64. Please indicate your reason for leaving.
  To retire
(%)
To pursue a job in another department or agency
(%)
To pursue a job outside the federal Public Service
(%)
Other
(%)
Total responses
Public Service of Canada 32 49 11 8 26456
Question 65a. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. End of contract or term of employment
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 7 1 1 9.00 68252
Question 65b. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To pursue more interesting work
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 12 12 10 34.00 68252
Question 65c. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To make better use of my training and skills
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 10 13 10 33.00 68252
Question 65d. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To explore greater career opportunities elsewhere
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 15 17 13 45.00 68252
Question 65e. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To take advantage of greater developmental / learning opportunities elsewhere
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 10 11 27.00 68252
Question 65f. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 2 2 6.00 68252
Question 65g. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Family / caring commitments
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 3 3 9.00 68252
Question 65h. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Health (burnout, disability, etc.)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 3 4 10.00 68252
Question 65i. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To achieve better work-life balance
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 6 6 16.00 68252
Question 65j. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To accept a promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 11 9 9 29.00 68252
Question 65k. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. My immediate supervisor does not manage people and projects effectively
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 3 3 10.00 68252
Question 65l. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of input into decisions affecting my job and career
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 2 2 5.00 68252
Question 65m. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of recognition for doing a good job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 4 4 10.00 68252
Question 65n. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Workplace difficulties (conflict with management or colleagues, work environment, etc.)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 3 3 9.00 68252
Question 65o. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Lack of organizational stability in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 5 5 6 16.00 68252
Question 65p. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 6 6 7 19.00 68252
Question 65q. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Other
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 7 2 7 16.00 68252
Question 66a. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I enjoy the type of work I am doing
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 36 14 9 59.00 137667
Question 66b. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My job is a good fit with my training and skills
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 17 9 34.00 137667
Question 66c. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Job security
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 20 13 11 44.00 137667
Question 66d. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good career opportunities in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 5 5 14.00 137667
Question 66e. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good developmental / educational opportunities in my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 3 3 8.00 137667
Question 66f. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am able to achieve a good work-life balance
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 14 15 37.00 137667
Question 66g. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My immediate supervisor manages people and projects effectively
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 4 5 11.00 137667
Question 66h. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am involved in decisions affecting my job and career
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 0 1 2 3.00 137667
Question 66i. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am recognized for doing a good job
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 4 7 12.00 137667
Question 66j. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Promotion
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 2 2 3 7.00 137667
Question 66k. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good working relationships
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 4 8 11 23.00 137667
Question 66l. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Organizational stability within my department or agency
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 1 1 2 4.00 137667
Question 66m. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Compensation (salary, benefits)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 8 11 12 31.00 137667
Question 66n. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Other
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 2 7 12.00 137667
Question 84. In your current job, how many supervisors have you had in the last three years? (If you have been in your current job for less than three years, please report the number of supervisors you have had since you started your current job.)
  One
(%)
Two
(%)
Three or more
(%)
Total responses
Public Service of Canada 36 29 35 165586

Health of employees

Question 65h. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Health (burnout, disability, etc.)
  The most important
(%)
The second most important
(%)
The third most important
(%)
Chosen as the first, second or third most important
(%)
Total responses
Public Service of Canada 3 3 4 10.00 68252