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1. Preface
2. Policy objective
3. Policy statement
4. Application
5. Policy requirements
6. Responsibilities
7. Definitions
8. References
9. Enquiries
Appendix A - Accountability Framework
Appendix B - Common Service Organizations of the Government of Canada
Appendix C - Guidelines on Implementation and Best Practices
Appendix D - Assessment Framework for Reviews of Mandatory Services
Appendix E - Mandatory Services
Appendix F - Optional Services
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Common Services Policy
May 2005
Date modified: